Brother Bcl D20 Users Manual

BCL-D20 bcld202007_ukasaengusr_b

BCL-D20 to the manual e4789bf1-8cee-4b01-b7fe-415787ae44d9

2015-01-25

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USER’S GUIDE
DECT™
Handset
BCL-D20

Version B

Approval Information and Compilation and
Publication Notice
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE
FITTED WITH THE APPROPRIATE CONNECTOR.

APPROVAL INFORMATION
Brother advises that this product may not function correctly in a country other than where it was
originally purchased, and does not offer any warranty in the event that this product is used on
public telecommunication lines in another country.

Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.

EC Declaration of Conformity under the R & TTE
Directive

Table of Contents
1

General Information

Using the documentation ....................................................................................... 1
Symbols and conventions used in the documentation .................................... 1
Introduction ............................................................................................................ 2
Initial Setup ............................................................................................................ 2
Connecting the battery charger cradle power cord.......................................... 2
Installing the battery ........................................................................................ 3
Setting your country......................................................................................... 4
Registering cordless handsets ........................................................................ 4
Deregistering cordless handsets ..................................................................... 6
Choosing a location ............................................................................................... 7
Important safety instructions.................................................................................. 7
Control panel overview .......................................................................................... 8
LCD display indications ................................................................................... 9

Telephone

Basic operation .................................................................................................... 10
Making a telephone call................................................................................. 10
Answering calls..............................................................................................10
Mute (Hold).................................................................................................... 11
Tone or pulse (Not available in New Zealand) .............................................. 11
Search ........................................................................................................... 11
Call History/Redial .........................................................................................11
Caller ID history ............................................................................................. 11
Pause ............................................................................................................12
Storing numbers for easy dialling ........................................................................ 12
Storing numbers ............................................................................................12
Storing numbers from Call History................................................................. 13
Storing numbers from the Caller ID history ...................................................13
Changing stored numbers .............................................................................13
Deleting stored numbers ............................................................................... 14
Advanced operation............................................................................................. 14
Transferring a call at the end of a conversation ............................................14
Using an intercom.......................................................................................... 15
Making a three-way conference call .............................................................. 15
Choosing Base unit .......................................................................................16
Key Lock........................................................................................................ 16

Menu and Features

On-screen programming...................................................................................... 17
Menu keys ........................................................................................................... 17
Memory storage............................................................................................. 17
Menu Table..........................................................................................................18
Entering Text .......................................................................................................20

iii

General setup ......................................................................................................21
Ring Volume ..................................................................................................21
Beeper Volume ..............................................................................................21
Speaker Volume ............................................................................................21
Handset Volume ............................................................................................21
Ringer Pattern ...............................................................................................21
Automatic Daylight Savings Time (For Europe) ............................................22
Daylight Savings Time (For Asia and Oceania).............................................22
LCD Contrast .................................................................................................22
Date and Time ...............................................................................................22
Choosing your language................................................................................23
Echo Control ..................................................................................................23
Modify PIN .....................................................................................................24
Restoring all the settings to factory settings ..................................................24

Troubleshooting and Routine Maintenance

Troubleshooting ...................................................................................................25
If you are having difficulty with your cordless handset ..................................25
Error messages ...................................................................................................26
Routine maintenance ...........................................................................................27
Charging the battery ......................................................................................27
Cleaning ........................................................................................................28
Replacing the battery.....................................................................................28

Specifications

General ................................................................................................................30
Cordless handset...........................................................................................30
Battery ...........................................................................................................30
Battery charger cradle ...................................................................................31
AC adapter ....................................................................................................31
Basic Features.....................................................................................................31

Index

General Information

Using the
documentation
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your cordless DECT™
(Digital Enhanced Cordless
Telecommunication) handset.

Symbols and conventions
used in the documentation

1
1

The following symbols and conventions are
used throughout the documentation.
Bold

Bold typeface identifies specific
keys on the control panel of the
cordless handset or the
machine (base unit).

Italics

Italicized typeface emphasizes
an important point or refers you
to a related topic.

Courier
New

Text in the Courier New font
identifies messages on the
LCD of the cordless handset.

Warnings tell you what to do to
prevent possible personal injury.
Cautions specify procedures you
must follow or avoid to prevent
possible damage to the cordless
handset or other objects.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.

Chapter 1

Introduction
The cordless handset offers several functions
that can be used to enhance the calling
features of your Brother machine.
Redial:
Allows you to choose one of the last 10
numbers dialled for redialling. You can
also store this number in the Phonebook.
Store numbers:
You can store up to 100 names with each
having a number available in the
Phonebook.
Transfer:

Initial Setup

Your Brother machine can support up to 3
optional cordless handsets for a total of 4
cordless handsets. If you have purchased an
optional cordless handset please follow the
setup steps instructions below. For the
cordless handset that was included with your
machine please follow the setup steps
instructions in the Quick Setup Guide.

Connecting the battery
charger cradle power cord

Transfer calls between the cordless
handset and the machine (base unit). If
you have additional optional cordless
handsets, you can also transfer a call to
another cordless handset.

Plug the connector into the socket (1)
and then hook the cable around its
retaining clip (2) as shown in the
diagram.

Intercom:
Use the intercom feature to make internal
calls between the cordless handset and
the machine (base unit). If you have
additional optional cordless handsets, you
can also make an intercom call to another
cordless handset.

Plug the AC adapter into the electrical
socket.

Three-way conference call:
Three-way conference call allows two
users to speak with a third party from the
machine (base unit) and the cordless
handset at the same time.
Caller ID:
If you have a Caller ID subscriber service
from your telephone company the
incoming caller will be identified on the
LCD display of the cordless handset. You
can also store this number as a
Phonebook. This feature may not be
available in some countries.

(Example for U.K.)

General Information

Installing the battery

Insert the connector (1) of the battery (2)
in the direction shown below.

Charge the battery by leaving the
cordless handset in the cradle for at
least 12 hours before you use it.
(See Charging the battery on page 27.)
You can continue to set up the handset
during this time.

Place the battery in the position shown.

Install the battery cover by sliding it onto
the back of the handset.

Note
Be careful that you do not catch the
battery connector cord.

Chapter 1

Setting your country
The first time you install the battery, you must
set your country so that the cordless handset
works correctly on local telecommunication
lines.

a
b
c

Registering cordless
handsets
You can register up to 3 additional cordless
handsets for a total of 4 cordless handsets to
the machine (base unit).

Press Menu/OK.

For non-Colour LCD model

Press a or b to choose your country.
Press Menu/OK.

Press Menu, 0, 7 on the control panel of
the machine (base unit).

Press 1 to confirm.

Press OK on the control panel of the
machine (base unit).
The machine (base unit) searches for
the cordless handset.

Press Menu/OK on the cordless
handset.

Press a or b to choose Register HS.
Press Menu/OK.

Press a or b to choose Base1, Base2,
Base3 or Base4.
Press Menu/OK.

Note
(For Asia)
If you do not find your country, choose
Others in step b.

Note
• If you have already registered the handset
to a base unit, make sure you choose a
base unit number that is not being used.
For example, if you register the handset to
an additional base unit and you choose
Base1, the base unit previously stored in
Base1 will be overwritten and the handset
will no longer be connected to it.
• Your machine (base unit) is already stored
as Base1 on the included handset.

General Information

Enter the registered 4-digit PIN number
of the machine (base unit) (The factory
setting is “0000”.) by pressing the dial
pad on the control panel of the cordless
handset.
Press Menu/OK.

For Colour LCD model

Press Menu on the control panel of the
machine (base unit).

Press a or b to choose
Initial Setup.
Press OK.

Press a or b to choose
Register Handset.
Press OK.

Press a or b to choose Register.
Press OK.
The machine (base unit) searches for
the cordless handset.

Press Menu/OK on the cordless
handset.

Press a or b to choose Register HS.
Press Menu/OK.

Press a or b to choose Base1, Base2,
Base3 or Base4.
Press Menu/OK.

Note
• If you hear three short beeps, the cordless
handset did not register. Try to register the
cordless handset again.
• If you want to install another cordless
handset, repeat steps b through f.
• You can change the PIN number. (See
Modify PIN on page 24.)
• You may register GAP (Generic Access
Profile) compatible DECT™ handsets to
your machine (base unit). Follow steps a
and b, then refer to your handset
documentation to complete the
registration. Functions are limited to
making and receiving external calls. Some
handsets may not work with your
machine.

Press Stop/Exit on the control panel of
the machine (base unit).

Chapter 1

Enter the registered 4-digit PIN number
of the machine (base unit) (The factory
setting is “0000”.) by pressing the dial
pad on the control panel of the cordless
handset.
Press Menu/OK.

Note
• If you hear three short beeps, the cordless
handset did not register. Try to register the
cordless handset again.
• If you want to install another cordless
handset, repeat steps d through h.
• You can change the PIN number. (See
Modify PIN on page 24.)
• You may register GAP compatible
DECT™ handsets to your machine (base
unit). Follow steps a through d, then
refer to your handset documentation to
complete the registration. Functions are
limited to making and receiving external
calls. Some handsets may not work with
your machine.

Press Stop/Exit on the control panel of
the machine (base unit).

Deregistering cordless
handsets

You can deregister your cordless handset.
If you are using more than one cordless
handset, deregistration will remove all
handsets registered with the machine (base
unit).
For non-Colour LCD model

Press Menu, 0, 7 on the control panel of
the machine (base unit).

Press Erase.
Press 1 to confirm.

Press Stop/Exit.

For Colour LCD model

Press Menu on the control panel of the
machine (base unit).

Press a or b to choose
Initial Setup.
Press OK.

Press a or b to choose
Register Handset.
Press OK.

Press a or b to choose Terminate.
Press OK.
Press 1 to confirm.

Press Stop/Exit.

General Information

Choosing a location
Choose a location where the temperature
remains between 10° C and 35° C (50° F
and 95° F).

Important safety
instructions
WARNING

DO NOT put the cordless handset and
cradle near heaters, air conditioners,
water or chemicals.

Use only the AC adapter and the cradle
supplied with this cordless handset.

DO NOT expose the cordless handset and
cradle to direct sunlight, excessive heat,
moisture, or dust.

This product must be installed near an
electrical socket that is easily accessible.

DO NOT use the cordless handset near
electro-medical equipment.
We recommend at least 3 m (9.8 ft)
between the machine (base unit) or
cordless handset and possible sources of
radio interference.

Use only a genuine Brother rechargeable
battery.
DO NOT dispose of a used battery in a fire.
It may explode.
Corrosive fluid rarely leaks out. If it gets in
your eyes wash them with water at once.
Call a doctor if you are concerned.

(MFC-885CW)

3m
(9.8 ft)

DO NOT allow the battery to touch any
conductive materials. It can cause a short
circuit of the battery.
Small metallic objects such as pins and
staples may be attracted to the phone’s
earpiece.

CAUTION
DO NOT take off the white plastic that
covers the battery.

Chapter 1

Control panel overview

Headset socket
You can connect an external headset with
microphone (not included) to the cordless
handset. To access the headset socket fold
open the headset socket cover located on the
left side of the cordless handset. You can
connect any standard headsets that use a
2.5 mm mini style plug.

C (Clear)
Press to back up a cursor and delete a letter.

(Talk)
Press to make or receive a phone call.

LCD (liquid crystal display)
Displays messages on the screen to help you
set up and use your cordless handset.

(Redial/Pause)
Redials any of the last 10 numbers you called.
It also lets you put a pause in Phonebook
numbers.

Dial Pad
Use these keys to dial a telephone number and
as a keyboard for entering information into the
cordless handset.
The # key lets you temporarily switch the
dialling mode during a telephone call from
Pulse to Tone 1.
1

Not available in New Zealand

(Speaker Phone)
Lets you speak to another party without lifting
the cordless handset.

Charging LED
Turns green when the cordless handset is
being charged.

R
Use this key to gain access to an outside line,
or transfer a call to another extension when it is
connected to a PBX.
(For Asia and Oceania regions)
Gaining access to an outside line is only
available to users in Australia and New
Zealand.

10 Menu keys:
Volume keys
d c
You can press these keys to adjust the ring,
speaker or handset volume of the cordless
handset.
a
Lets you look up numbers that are stored in
the dialling memory.
a or b
Press to scroll through the menus and
options.

General Information

11 Menu/OK
Lets you access the Menu to program or store
your settings in the cordless handset.
12

(Off)

LCD display indications

The LCD shows the current cordless handset
status.

Press to hang up or cancel the current
operation.
13 Int (Mute/Intercom, Hold/Intercom)
Puts the current phone call on hold. Also, press
this key to speak on the intercom, to transfer an
incoming call to the cordless handset or to
make a three-way conference call.

1 2
1

Cordless status
A four level indicator shows the current
cordless handset signal strength.

Max

Speaker Phone
Lets you see when you are speaking with the
Speaker Phone.

Ring volume status
Lets you see when the ring volume is set to off.

Battery status
A four level indicator shows the available
battery.

Max

Telephone

Basic operation
Making a telephone call

a
b

Answering calls

a
2

Pick up the cordless handset.
Enter a number using the dial pad or
choose a number stored in the dialling
memory.

Pick up the cordless handset from the
cradle to answer the call. If your
cordless handset is not in the cradle you
must press
call.

b
c

to answer the

To end the call, press

Replace the cordless handset.

When the machine (base unit) or the cordless
handset rings, instead of lifting the cordless
handset, and pressing

you can

also press
on the cordless handset.
Speak clearly toward the cordless handset.

c
d
e
f

To end the call, press
Press

Speak clearly toward the microphone.
Press

to hang up.

Replace the cordless handset.

Note
If you want to make a telephone call
without lifting the cordless handset, press
and enter a number using the dial pad.

If you have a bad connection, your caller
might hear your voice echoed during the call.
If you experience this problem, pick up the
cordless handset and press
handset.

to use the

Note
Even if it is a fax call when you answer, the
machine (base unit) will receive the fax
automatically. See Fax Detect in the
User’s Guide.

Telephone

Mute (Hold)

If you want to put a call on hold, press the Int
key. To release the call from hold press Int
again. You can also transfer to the machine
(base unit) or to another cordless handset if
you have an additional optional cordless
handset. (See Transferring a call at the end of
a conversation on page 14.)

Call History/Redial
The last 10 numbers you called will be stored
in the call history. You can choose one of
these numbers to make a call, add it to the
Phonebook, or delete it from the history.

Tone or pulse
(Not available in New Zealand)

Press
.
You can also choose Call History
by pressing Menu/OK.

Press a or b to choose the number and
do one of the following:

If you have a pulse dialling service, but need
to send tone signals (for example, for
telephone banking), follow the instructions
below. If you have a Touch Tone service, you
will not need this feature to send tone signals.

a
b
c

Pick up the cordless handset.

Press

a
b

Press # on the control panel of your
cordless handset. Any digits dialled after
this will send tone signals.
When you hang up, the cordless
handset will return to the pulse dialling
service.
.

You can search for names you have stored in
the Phonebook memory.
Pick up the cordless handset.
Press a ( ) and do one of the
following:
Press a or b to choose the name
you want to call.
Use the dial pad to enter the first
letter of the name, and then
press a or b to choose the name
you want to call.

To make a call, press
.
To store or delete the number, press
Menu/OK and go to step c.

Do one of the following:
If you want to store the number,
press a or b to choose
Add Phonebook.
Press Menu/OK.
(See Storing numbers from Call
History on page 13.)
Press a or b to choose Delete.
Press Menu/OK.
Press 1 to confirm.
If you want to delete all the stored
numbers, press a or b to choose
All Delete.
Press Menu/OK.
Press 1 to confirm.

Caller ID history

This feature requires the Caller ID subscriber
service offered by many local telephone
companies. (See Caller ID in the User’s
Guide.)
The last 30 numbers you received will be
stored in the Caller ID history. You can
choose one of these numbers to make a call,
add it to the Phonebook, or delete it from the
history.

Press Menu/OK.

Chapter 2

b
c

Storing numbers for
easy dialling

Press a or b to choose
Caller ID hist..
Press Menu/OK.
Press a or b to choose the number and
do one of the following:

You can set up your cordless handset for
easy dialling. When you choose a number
stored in the dialling memory, the LCD shows
the name, if you stored it, or the number.

To make a call, press
.
To store or delete the number, press
Menu/OK and go to step d.

Storing numbers

Do one of the following:
If you want to store the number,
press a or b to choose
Add Phonebook.
Press Menu/OK.
(See Storing numbers from the
Caller ID history on page 13.)
Press a or b to choose Delete.
Press Menu/OK.
Press 1 to confirm.
If you want to delete all the stored
numbers, press a or b to choose
All Delete.
Press Menu/OK.
Press 1 to confirm.

), a or b and

a
b

Press Menu/OK.

as many times as needed to increase the
length of the pause.

Press a or b to choose Phonebook.
Press Menu/OK.

Press a or b to choose Add.
Press Menu/OK.

Do one of the following:
Enter the name (up to 16 characters)
using the dial pad.
Press Menu/OK.
(To help you enter letters, see
Entering Text on page 20.)
To store the number without a name,
press Menu/OK.

Enter the telephone number (up to 20
digits).
Press Menu/OK.

Do one of the following:
To store another number, go to
step c.

This feature may not be available in some
countries.

When dialling manually, you can press
to
insert a 3.5 second pause between numbers.
If you are dialling overseas, you can press

You can store up to 100 locations with a
name and a number. When you dial you will
only have to press a few keys (For example:

Note

Pause

To finish the setting, press

Telephone

Storing numbers from Call
History

Press
.
You can also choose Call History
by pressing Menu/OK.

Press a or b to choose the number you
want to store.
Press Menu/OK.

c
d

a
b
c

Press a or b to choose
Caller ID hist..
Press Menu/OK.
Press a or b to choose a number you
want to store.
Press Menu/OK.

Press Menu/OK to confirm the number.

You can change a name or number that has
already been stored.

a
b

Press Menu/OK to confirm the number.

Press Menu/OK.

Changing stored numbers

If you have the Caller ID subscriber service
from your telephone company you can also
store Phonebook numbers from incoming
calls in the Caller ID history. (See Caller ID in
the machine’s User’s Guide.)

Press a or b to choose
Add Phonebook.
Press Menu/OK.

Storing numbers from the
Caller ID history

Press a or b to choose
Add Phonebook.
Press Menu/OK.

You can also store numbers from the call
history.

Press Menu/OK.
Press a or b to choose Phonebook.
Press Menu/OK.

Press a or b to choose Change.
Press Menu/OK.

Press a or b to choose the name or
number you want to change.
Press Menu/OK.

Do one of the following:
Enter the name (up to 16 characters)
using the dial pad.
Press Menu/OK.
(See Entering Text on page 20.)
If you do not want to change the
name, press Menu/OK.

Note
How to change the stored name or
number:
If you want to change a character, press
d or c to position the cursor under the
incorrect character, then press C.
Re-enter the correct letter.

Chapter 2

Advanced operation

Do one of the following:
Enter the new number.
Press Menu/OK.
If you do not want to change the
number, press Menu/OK.
Press

Deleting stored numbers

You can delete a name or number that has
already been stored.

a
b
c

Machine

Press Menu/OK.

Handset#1

Handset included with
the machine

Press a or b to choose Phonebook.
Press Menu/OK.

Handset#2

Optional cordless
handset

Handset#3

Optional cordless
handset

Handset#4

Optional cordless
handset

Press 1 to confirm and press

You can transfer a call, make an intercom call
or make a three-way conference call. If you
have optional cordless handsets you must
register each handset to the machine (base
unit). See Registering cordless
handsets on page 4. The cordless handset
that was included with your machine (base
unit) is already registered as Handset 1.
Base Unit

Do one of the following:
Press a or b to choose Delete.
Press Menu/OK.
If you want to delete all the stored
numbers, press a or b to choose
All Delete.
Press Menu/OK.
.

Transferring a call at the end
of a conversation

Press a or b to choose the name or
number you want to delete.
Press Menu/OK.
Press 1 to confirm.

From the machine (base unit)

When you finish speaking, press
Mute/Intercom (Hold/Intercom).

Press

Press 1, 2, 3 or 4 on the dial pad for the
handset you want to transfer to.

After you confirm the other person is on
the line, hang up.

Note
If no one is on the line, press
Mute/Intercom (Hold/Intercom) to
release the call from hold.

Telephone

From the cordless handset

a
b
c

Note

If you have one or more optional cordless
handsets, you can choose one of these
handsets in step c.

Press Int when you finish speaking.
Press a or b to choose Base Unit.
Press Menu/OK.

2
Making a three-way
conference call

After you confirm the other person is on
the line, press
.

Note

• If no one is on the line, press Int to release
the call from hold.

During a call to or from an outside line you
can add another person to the call to make a
three way conference call.

• If you have one or more optional cordless
handsets, you can choose one of these
handsets in step b.

Calling the cordless handset from the
machine (base unit)

During a call, press Mute/Intercom
(Hold/Intercom).

The intercom feature allows you to make
internal calls between the cordless handset
and the machine (base unit). If you have
additional optional cordless handsets (4
max.) you can also make an intercom call to
another cordless handset.

Press 1, 2, 3 or 4 on the dial pad to add
the handset you want to the call.

After you confirm the other person is on
the line, press Mute/Intercom
(Hold/Intercom).

Making a call from the machine (base
unit)

Calling the machine (base unit) from
the cordless handset

Using an intercom

a
b

Press Mute/Intercom (Hold/Intercom).

After you finish speaking, hang up.

Press 1, 2, 3 or 4 on the dial pad for the
handset you want to connect to.

Making a call from the cordless
handset

Pick up the cordless handset.

b
c

Press Int.

a
b
c

During a call, press Int.
Press a or b to choose Base Unit.
Press Menu/OK.
After you confirm the other person is on
the line, press Int.

Note
2

If you have one or more optional cordless
handsets, you can choose one of these
handsets in step b.

Press a or b to choose Base Unit.
Press Menu/OK.
After you finish speaking, hang up.

Chapter 2

Choosing Base unit

If you registered multiple base units into your
cordless handset, you can choose which
base unit you want to use. (See Registering
cordless handsets on page 4.)

a
b

Press Menu/OK.
Press a or b to choose HS Settings.
Press Menu/OK.

Press a or b to choose Select BASE.
Press Menu/OK.

Press a or b to choose Base1, Base2,
Base3 or Base4.
Press Menu/OK.

Press

Key Lock

Key Lock lets you prevent unauthorized
access to the cordless handset. While Key
Lock is on, the handset will only be able to
answer calls.

Turning Key Lock on

Press Menu/OK, #.
The LCD shows Keypad Locked.

Turning Key Lock off

Press Menu/OK, #.

Menu and Features

On-screen
programming

Menu keys

Access the menu.

Your cordless handset is designed to be easy
to use with LCD on-screen programming
using the menu keys. User-friendly
programming helps you take full advantage of
all the menu selections your cordless handset
has to offer.

Go to the next menu level.

Accept an option.
Delete an incorrect letter when
you need to enter text into the
cordless handset.
Go back to the previous menu
level.

Since your programming is done on the LCD,
we have created step-by-step on-screen
instructions to help you program your
cordless handset. All you need to do is follow
the instructions as they guide you through the
menu selections and programming options.

Scroll through the current menu
level.
Exit the menu.

To access the menu mode:

a
b
c
d
e

Press Menu/OK.
Press a or b to choose an option.
Press Menu/OK when that option
appears on the LCD.
The LCD will then show the next option.
Press a or b to choose the option.
Press Menu/OK.
When you finish setting an option, the
LCD shows Accepted.

Memory storage

Even if your battery is discharged, you will not
lose your menu settings because they are
stored permanently. You may have to reset
the date and time.

Chapter 3

Menu Table

The menu table will help you understand the menu selections and options that are found in the
cordless handset's programs. The factory settings are shown in Bold with an asterisk.
Level1

Level2

Level3

Options

Descriptions

Page

Phonebook

Add

—

You can add, change or
delete a number.

Delete

—

You can choose a number
from the call history and then
make a phone call to it, add it
to the Phonebook, or delete it.

—

You can choose a number
from the Caller ID history and
then make a phone call to it,
add it to the Phonebook, or
delete it.

Change
Delete
All Delete
Call History

—

All Delete
Add Phonebook
Caller ID
hist.

—

Delete
All Delete
Add Phonebook

Modify Pin

—

You can change the PIN
number of the machine (base
unit).

HS Settings

Setup Ringer

Beeper

On*

Adjusts the volume level of
the beeper.

Ringer
Pattern

Signal 1*

You can choose a ring
pattern.

Changes for daylight savings
time automatically.

Changes for daylight saving
time manually.

Adjusts the contrast of the
LCD.

Off

Signal 2
Signal 3
Signal 4
Signal 5
Melody 1
Melody 2

Auto Daylight

—

(For Europe)
Daylight Save

Off
—

(For Asia and
Oceania)
LCD Contrast

On*

On
Off

—

ooooooo
oooooon
ooooonn
oooonnn*
ooonnnn
oonnnnn
onnnnnn

Menu and Features

Level1

Level2

Level3

Options

Descriptions

Page

HS Settings
(Continued)

Date&Time

—

Puts the date and time on the
LCD.

Select
Language

—

English*

Allows you to change the
LCD language for your
country.

French
German
Dutch

Italian
Spanish
Portuguese
Norwegian
Swedish
Finnish
Danish
Select BASE

—

Base1*

You can choose a base unit.

Base2
Base3
Base4

HS Default

—

Restores all settings to the
factory default.

—

Base1

Registers the cordless
handset into the machine
(base unit).

Base2
Base3
Base4

Chapter 3

Entering Text

Special characters and symbols
3

When you are storing a name or a number in
the Phonebook memory, you may need to
enter text into the cordless handset. Most
number keys have three or four letters printed
on them. The keys for 0, # and l do not have
printed letters because they are used for
special characters.
By pressing the relevant number key
repeatedly, you can access the character you
want.
Press
Key

one
time

two
times

three
times

four
times

Putting spaces
To enter a space in a name, press c twice
between characters.
Making corrections
If you entered an incorrect letter and want to
change it, press d to move the cursor under
the incorrect character, press C to delete, and
then re-enter the correct character. You can
also back up and insert letters.
Repeating letters
If you need to enter a letter that is on the
same key as the letter before, press c to
move the cursor to the right before you press
the key again.

Press l, # or 0, repeatedly until you see the
special character or symbol you want.
Press l

for

(space) ! " # $ % & ' ( ) l
+,-./m

Press #

for

:;<=>?@[]^_

Press 0

for

ÄËÖÜÀÇÈÉ0

Menu and Features

General setup
Ring Volume

Speaker Volume

You can choose a range of speaker volume
levels, from High to Low.

You can choose a range of ring volume
levels, from High to Off.

Press

Press
d or c
.
This setting will stay until you change it
again.

Press

Press d or c
to adjust the volume
level.
This setting will stay until you change it
again.

Note
• If you choose Off,
LCD.

Press Menu/OK.
Press a or b to choose HS Settings.
Press Menu/OK.
Press a or b to choose
Setup Ringer.
Press Menu/OK.

Press a or b to choose Beeper.
Press Menu/OK.

Press a or b to choose On or Off.
Press Menu/OK.

Press

Press
d or c
.
This setting will stay until you change it
again.

When the beeper is on, the cordless handset
will beep when you press a key.

You can adjust the cordless handset volume
any time you are talking on the telephone.

• Even if you choose Off, the cordless
handset will ring in the lowest volume level
when you receive a transferred call.

a
b

Handset Volume

will appear on the

Beeper Volume

Ringer Pattern

You can choose a ring pattern from five signal
(regular ring patterns) or two types of
melodies.

a
b

Press Menu/OK.

Press a or b to choose
Setup Ringer.
Press Menu/OK.

Press a or b to choose
Ringer Pattern.
Press Menu/OK.

Press a or b to choose Signal 1,
Signal 2, Signal 3, Signal 4,
Signal 5, Melody 1 or Melody 2.
Press Menu/OK.

Press

Press a or b to choose HS Settings.
Press Menu/OK.

Chapter 3

Melody name
Melody 1

My Grandfather’s Clock

Melody 2

The Four Seasons Concerto
No.1 “Spring”

Automatic Daylight Savings
Time (For Europe)

Press Menu/OK.
Press a or b to choose HS Settings.
Press Menu/OK.
Press a or b to choose
Auto Daylight.
Press Menu/OK.

Press a or b to choose On or Off.
Press Menu/OK.

Press

Press a or b to choose On or Off.
Press Menu/OK.

Press

LCD Contrast

You can set the cordless handset to change
automatically for daylight savings time. It will
reset itself forward one hour in the Spring and
backward one hour in the Autumn. Make sure
you have set the correct date and time in the
Date&Time setting.

a
b

You can adjust the LCD contrast for a sharper
and more vivid display. If you are having
difficulty reading the LCD, try changing the
contrast setting.

a
b

Press Menu/OK.

Press a or b to choose
LCD Contrast.
Press Menu/OK.

Press d or c to adjust the contrast.
Press Menu/OK.

Press

Press a or b to choose HS Settings.
Press Menu/OK.

Date and Time

The cordless handset displays the date and
time.

a
b

Press Menu/OK.

You can set the cordless handset to change
for daylight savings time. It will reset itself
forward one hour in the Spring and backward
one hour in the Autumn. Make sure you have
set the correct date and time in the
Date&Time setting.

Press a or b to choose Date&Time.
Press Menu/OK.

Enter the two digits for the day on the
dial pad.
(e.g. Enter 0 1 for the first of the month.)

a
b

Enter the two digits for the month on the
dial pad.
(e.g. Enter 0 3 for March.)

Enter the last two digits of the year on
the dial pad.
Press Menu/OK.
(e.g. Enter 0 8 for 2008.)

Daylight Savings Time (For
Asia and Oceania)

Press Menu/OK.
Press a or b to choose HS Setting.
Press Menu/OK.
Press a or b to choose
Daylight Save.
Press Menu/OK.

Press a or b to choose HS Settings.
Press Menu/OK.

Menu and Features

g
h

Echo Control

Enter the time in 24-hour format on the
dial pad.
Press Menu/OK.
(e.g. Enter 1 5, 2 5 for 3:25 P.M.)
Press

Choosing your language

You can change the LCD language.

Under some conditions you may experience
an echo when using the cordless handset.
You can reduce or remove the echo by
choosing a level in the echo control setting
from the control panel of the machine (base
unit). It will take a moment for the level setting
to change. During this time you cannot
answer a call.

a
b

Press Menu/OK.

For non-Colour LCD model

Press a or b to choose HS Settings.
Press Menu/OK.

Press Menu, 1, 7 on the control panel of
the machine (base unit).

Press a or b to choose
Select Language.
Press Menu/OK.

Press a or b to choose level1,
level2, level3 or level4.
Press OK.

Press a or b to choose your language.
Press Menu/OK.

Press Stop/Exit.

Press

3
3

For Colour LCD model

Press Menu on the control panel of the
machine (base unit).

Press a or b to choose
General Setup.
Press OK.

Press a or b to choose
Echo Control.
Press OK.

Do one of the following:
(MFC-845CW)
Press a or b to choose level1,
level2, level3 or level4.
Press OK.
(MFC-885CW)
Press d or c to choose level1,
level2, level3 or level4.
Press OK.

Press Stop/Exit.

Chapter 3

Modify PIN

You can change the PIN number of the
machine (base unit). The factory setting is
0000.

a
b
c

Press Menu/OK.
Press a or b to choose Modify Pin.
Press Menu/OK.
Enter a 4-digit number for the current
PIN number.
Press Menu/OK.

Enter a 4-digit number for a new PIN
number.
Press Menu/OK.
Press 1 to confirm.

Press

Note
Make sure that you make a note of your
new PIN number and keep it in a safe
place. If you forget or lose your PIN
number please call your Brother dealer for
service.

Restoring all the settings to
factory settings

You can reset all the settings you have
changed to the factory settings, such as the
phonebook memory, call history, Caller ID
history and other settings.

a
b

Press Menu/OK.

Press a or b to choose HS Default.
Press Menu/OK.
Press 1 to confirm.

Press a or b to choose HS Settings.
Press Menu/OK.

Troubleshooting and Routine
Maintenance

Troubleshooting

If you think there is a problem with your cordless handset, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers latest FAQs and troubleshooting tips. Visit us at
http://solutions.brother.com.

If you are having difficulty with your cordless handset
Difficulties

Suggestions

The cordless handset does not
operate.

Check that the battery is charged properly. (See Charging the
battery on page 27.)

Dialling or receiving does not work.

Check phone line connection of the machine (base unit).

Check that the machine (base unit) is plugged in. For dialling feature, check that
the machine (base unit) is not in Power Save Mode.
Check that the battery is charged properly. (See Charging the
battery on page 27.)
Move closer to the machine (base unit). The cordless handset may be too far away
from the machine (base unit).
If you have registered the handset to more than one machine (base unit), check
that you have chosen the correct machine (base unit) from the handset menu.
(See Choosing Base unit on page 16.)
Bad phone line connection

Make sure that there are no possible sources of radio interference between the
machine (base unit) and the cordless handset.
Move closer to the machine (base unit). The cordless handset may be too far away
from the machine (base unit).
During the conversation, try adjusting the angle of the antenna on the right of the
machine (base unit) to improve reception.
Move away from walls.

The battery does not charge.

Check that the battery is installed properly in the cordless handset. (See
Replacing the battery on page 28.)
Check that the cordless handset is placed properly in the cradle and LED turns
green. (See Charging the battery on page 27.)
Clean the charge contacts for both cordless handset and the cradle. (See
Cleaning on page 28.)

The battery performance is still
poor after recharging.

It is time to replace the battery. (See Replacing the battery on page 28.)

The cordless handset beeps during
a call.

Move closer to the machine (base unit). The cordless handset may be too far away
from the machine (base unit).
Your battery may be discharged. If you want to continue the call, transfer the call
to the machine (base unit) and use the Speaker Phone key to answer. (See
Transferring a call at the end of a conversation on page 14.) Charge the battery.
(See Charging the battery on page 27.)

Chapter 4

Difficulties

Suggestions

You cannot make an internal call.

The cordless handset or the machine (base unit) you want to call to may be
making an internal call or an outside call. Wait until the line is free.
If you have more than one machine (base unit), check that your handset is
registered to the correct machine (base unit).

You cannot register an optional
cordless handset.

Check that both the cordless handset and the machine (base unit) are in standby
mode.

Error messages

As with any sophisticated office product, errors may occur. If this happens, your cordless handset
identifies the error and shows an error message. The most common error messages are shown
below.
You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers
latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com.
Error Message

Cause

Action

Base Unit in
use

The machine (base unit) is being
used for intercom calling.

Wait until the line is free.

The machine (base unit) is being
set up for cordless handset
registration.

Wait until the registration is finished.

The machine (base unit) is being
used for TAD functions such as
OGM recording or ICM playing.

Wait until machine (base unit) is back in standby
mode.

Cannot
register
handset

Handset registering was
unsuccessful.

Try to register the cordless handset again. (See
Registering cordless handsets on page 4.)

Line in use

Another person is on the phone
with machine’s (base unit) speaker
phone or other cordless handset.

Wait until the line is free.

The machine (base unit) is
receiving faxes.

Wait until the line is free.

Low Battery
Put handset
on cradle

The battery of the cordless handset
is discharged.

Charge the battery. (See Charging the
battery on page 27.)

No Caller ID

There is no incoming call history.
You have not received any calls,
you have not activated the Caller ID
feature on your machine (base
unit), or you have not subscribed to
the Caller ID service from your
telephone company.

If you want to use the Caller ID feature call your
telephone company. (See Caller ID in the User’s
Guide.)

Troubleshooting and Routine Maintenance

Error Message

Cause

Searching for
Base Unit

The cordless handset is too far
Move the cordless handset closer to the
away from the machine (base unit). machine (base unit).

Action

(Base Unit
not detected)

Your machine (base unit) is not
plugged in.

Make sure that the machine (base unit) is
plugged in.

You have not registered the
cordless handset.

The antenna on the right of the
machine (base unit) is in the down
position.

Make sure the antenna is in the up position.

Routine maintenance
Charging the battery

c
4

Place the cordless handset in the cradle
with the dial pad facing forward.

If the battery charge level is getting low, you
should charge the battery. You can see the
battery charge level indicator at the bottom
right of the LCD.

Plug the connector into the socket (1)
and then hook the cable around its
retaining clip (2) as shown in the
diagram.

Plug the AC adapter into the electrical
socket.

(Example for U.K.)

Chapter 4

Cleaning

Clean the outside of the cordless handset
with a soft cloth. You should also clean the
charge contacts once a month. If the charge
contacts are not clean, the battery may not
charge properly.

Replacing the battery
If the battery charge level indicator empties
very quickly after recharging make sure that
you have charged the battery correctly. If the
battery performance is still poor, it is time to
replace it.

CAUTION

WARNING

Use neutral detergents. Cleaning with
volatile liquids such as thinner or benzine
will damage the outside surface of the
cordless handset.

Use a genuine Brother rechargeable
battery (BCL-BT20). If not, it may cause
damage or personal injury.

DO NOT use cleaning materials that
contain ammonia.

CAUTION
DO NOT take off the white plastic that
covers the battery.

DO NOT use isopropyl alcohol to remove
dirt from the control panel. It may crack the
panel.

Clean the charge contacts as follows:

a
b

a
4

Press the area indicated (1) on the
battery cover (2) and slide it off the
cordless handset.

Unplug the cradle from the electrical
socket.

Clean the charge contacts (1) for both
the cordless handset and the cradle with
a cotton swab.

Remove the old battery and pull out the
connector.

Insert the connector (1) of the new
battery (2) in the direction shown below.

Troubleshooting and Routine Maintenance

Place the battery in the position shown.

Install the battery cover by sliding it onto
the back of the handset.

Note
• After replacement, you should set the date
and time.
(See Date and Time on page 22.)
• Be sure to dispose of the expired battery
as directed by local regulations for the
disposal of nickel metal hydride battery.

Specifications

General

Cordless handset

Frequency

1.9 GHz

Standard

DECT™

Multi Handset Capability

Up to 4 handsets

Dimensions

154 mm
(6.06 in.)

31.6 mm
(1.24 in.)

Weight (including battery)

49.6 mm
(1.95 in.)

149 g (5.26 oz)

LCD (liquid crystal display) 16-Digit, 3-Line (+1-Line for Pict), Backlit (Orange)
Charge Indicator

Yes (LED)

Full Charge Time

12 hours

While in Use (TALK)

10 hours

While Not in Use (Standby) 200 hours

Battery

Type

BCL-BT20

Rating

Ni-MH 3.6 V 730 mAh

Specifications

Battery charger cradle

Dimensions
67 mm
(2.64 in.)

85 mm (3.35 in.)

Weight

71.6 g (2.53 oz)

Power Consumption
(during charge)

Charging:

69 mm (2.72 in.)

5
Average 2 W

AC adapter
Type

BCL-ADB (For U.K., Singapore, Hong Kong and Malaysia)
BCL-ADOCE (For Australia and New Zealand)
BCL-ADC (For others)

Input

AC 220 to 240 V 50/60 Hz

Output

DC 11.0 V

Basic Features

Tel-Index

Up to 100 numbers with names

Redial

Yes

Melody ringer patterns

Yes (2 melodies, 5 signals)

2 Way Intercom

Handset-to-Handset and Handset-to-Base Unit

Talk Time display

Yes

Index

Battery
charging ................................................27
installing ..................................................3
replacing ...............................................28

Phonebook
changing ............................................... 13
deleting ................................................. 14
storing ................................................... 12
from call history ................................. 13
from caller ID history ......................... 13
PIN
entering ............................................ 4, 24
modifying .............................................. 24
Programming your cordless handset ....... 17

C
Cleaning ...................................................28
Control panel overview ..............................8

D
Date and time ...........................................22
Daylight saving time .................................22
Dialling
call history/redial ...................................11
caller ID history .....................................11
pause ....................................................12
phonebook ............................................11

R
Registering ................................................ 4
Ringer pattern .......................................... 21

S
Safety instructions ..................................... 7

Error messages on LCD ..........................26

Telephone ............................................... 10
caller ID history ..................................... 11
choosing base unit ............................... 16
hold ....................................................... 11
intercom ............................................ 2, 15
mute ..................................................... 11
three-way conference call ................ 2, 15
transferring ........................................... 14
Text, entering .......................................... 20
special characters ................................ 20
Troubleshooting ....................................... 25
error messages on LCD ....................... 26
if you are having difficulty ..................... 25

H
Handset default ........................................24
HELP
LCD messages .....................................17
using menu keys ................................17
menu table ............................................17

L
LCD (liquid crystal display) ................. 9, 17
changing language ................................23
contrast .................................................22

M
Maintenance, routine ...............................27
Memory storage .......................................17
Menu table ...............................................18

V
Volume, setting
beeper .................................................. 21
handset ................................................. 21
ring ....................................................... 21
speaker ................................................. 21

EU Directive 2002/96/EC and EN50419

European Union only
This equipment is marked with the above recycling symbol. It means that at the end of the life of
the equipment you must dispose of it separately at an appropriate collection point and not place
it in the normal domestic unsorted waste stream. This will benefit the environment for all.
(European Union only)

Trademark
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
DECT is a trademark of ETSI.
© 2007 Brother Industries, Ltd. All rights reserved.
All other brand and product names mentioned in this User's Guide are registered
trademarks of their respective companies.

Visit us on the World Wide Web
http://www.brother.com

This machine is approved for use in the country of purchase only. Local Brother companies or their
dealers will only support machines purchased in their own countries.

UK/IRE/OCE/ASA

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