Brother Dcp 7055 Users Manual
DCP-7055 to the manual eca82284-bcc6-465d-a888-bc8e1003604f
2015-01-25
: Brother Brother-Dcp-7055-Users-Manual-212740 brother-dcp-7055-users-manual-212740 brother pdf
Open the PDF directly: View PDF
.
Page Count: 100
- BASIC USER’S GUIDE DCP-7055 DCP-7060D
- User’s Guides and where do I find it?
- Table of Contents
- 1 General information
- 2 Loading paper
- 3 Loading documents
- 4 Making copies
- 5 How to print from a computer
- 6 How to scan to a computer
- A Routine maintenance
- B Troubleshooting
- C Menu and features
- D Specifications
- Index
- brother CHN-ENG

BASIC USER’S GUIDE
DCP-7055
DCP-7060D
Version A
CHN-ENG
To create a better environment
Please cooperate
Firstly, thank you very much indeed for using our Brother products!
Brother focuses on the earth environment concerned. And make a basic policy which is to concern
about the earth environment, including any workflow from product development to discard. The
local citizen should be responsible for local society and its environment during these environment
protection activities.
Therefore, we hope you'll take part in this environment plan, and pay attention to environment
protection points as below while discarding used consumables.
1 Please deliver the used package materials to relevant waste disposaloffice for recycle.
2 When you discard used consumables, please follow and carry on relevant local regulations
properly.
3 When the machine need replacing parts for the maintenance and repair, please discard used
circuit boards, used electrical parts and products as disposed electrical materials.
4 The power consumption is 0 W after you turn off the machine and unplug it from the AC outlet.
5 Some parts in the machine can be used on the same series model machines which produced
by the same factory.
Note: If you want to replace the parts, please contact your local Brother repair station.
© 2010 Brother Industries, Ltd.

i
User’s Guides and where do I find it?
Which manual? What’s in it? Where is it?
Safety and Legal Read this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
For Chinese: Printed / In the box
For Chinese English: PDF file /
Documentation CD-ROM /
In the box
Quick Setup Guide Follow the instructions for setting up your
machine and installing the drivers and software
for the operating system and connection type
you are using.
Basic User's Guide Learn the basic Copy and Scan operations and
how to replace consumables. See
troubleshooting tips.
Advanced User's
Guide
Learn more advanced operations: Copy,
printing reports, and performing routine
maintenance.
PDF file /
Documentation CD-ROM /
In the Box
Software User's
Guide
Follow these instructions for Printing and
Scanning. Instructions are included for using
the Brother ControlCenter utility.

ii
Table of Contents
(BASIC USER'S GUIDE)
1 General information 1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing the Advanced User’s Guide, Software
User’s Guide and Network User’s Guide............................................................1
Viewing Documentation...................................................................................1
Accessing Brother Support (Windows®)................................................................3
Accessing Brother Support (Macintosh) ................................................................3
Control panel overview ..........................................................................................4
Changing LCD language .......................................................................................6
2 Loading paper 7
Loading paper and print media ..............................................................................7
Loading paper in the standard paper tray........................................................7
Loading paper in the manual feed slot ............................................................9
Unscannable and unprintable areas..............................................................13
Paper settings......................................................................................................14
Paper Type ....................................................................................................14
Paper Size .....................................................................................................14
Acceptable paper and other print media..............................................................15
Recommended paper and print media ..........................................................15
Type and size of paper ..................................................................................15
Handling and using special paper .................................................................16
3 Loading documents 19
How to load documents .......................................................................................19
Using the scanner glass ................................................................................19
4 Making copies 20
How to copy .........................................................................................................20
Stop copying..................................................................................................20
Copy settings.................................................................................................20
5 How to print from a computer 21
Printing a document.............................................................................................21
6 How to scan to a computer 22
Scanning a document as PDF file using ControlCenter4 (Windows®) ................22
Changing the SCAN key settings ........................................................................25
Before scanning.............................................................................................25
SCAN key settings.........................................................................................25
Scanning using the SCAN key ......................................................................27

iii
A Routine maintenance 28
Replacing the consumable items.........................................................................28
Replacing the toner cartridge ........................................................................29
Replacing the drum unit.................................................................................35
Cleaning the machine..........................................................................................40
Cleaning the outside of the machine .............................................................40
Cleaning the scanner glass ...........................................................................41
Cleaning the corona wire...............................................................................42
Cleaning the drum unit ..................................................................................43
Cleaning the paper pick-up rollers.................................................................48
B Troubleshooting 49
Error and maintenance messages.......................................................................49
Paper Jams..........................................................................................................52
Paper is jammed in the standard paper tray..................................................52
Paper is jammed at the back of the machine ................................................53
Paper is jammed inside the machine.............................................................55
Paper is jammed in the Duplex Tray .............................................................59
If you are having difficulty with your machine ......................................................61
Improving the print quality....................................................................................64
Machine Information ............................................................................................74
Checking the Serial Number..........................................................................74
Reset functions..............................................................................................74
How to reset the machine..............................................................................74
C Menu and features 75
On-screen programming......................................................................................75
Menu table.....................................................................................................75
How to access the menu mode .....................................................................75
Menu keys ...........................................................................................................76
Menu table...........................................................................................................77
D Specifications 80
General................................................................................................................80
Document Size ....................................................................................................83
Print media...........................................................................................................84
Copy ....................................................................................................................85
Scanner ...............................................................................................................86
Printer ..................................................................................................................87
Interfaces.............................................................................................................88
Computer requirements.......................................................................................89
Consumable items...............................................................................................91
E Index 92

iv
Table of Contents
(ADVANCED USER’S GUIDE)
The Advanced User's Guide explains the following features and operations. You can view the
Advanced User's Guide on the Documentation CD-ROM.
1 General Setup
Memory storage
Ecology features
Toner Settings
LCD Contrast
User Settings Report
Scanning using a scanner driver
2 Making copies
Copy settings
Duplex Copying (1-sided to 2-sided)
(For DCP-7060D)
A Routine maintenance
Cleaning the machine
Checking the machine
Packing and shipping the machine
B Glossary
CIndex

1
1
1
Using the
documentation 1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
Accessing the
Advanced User’s
Guide, Software User’s
Guide and Network
User’s Guide 1
This Basic User's Guide does not contain all
the information about the machine such as
how to use the advanced features Copy,
Printer and Scanner. When you are ready to
learn detailed information about these
operations, read the Advanced User's
Guide and Software User's Guide that are
on the Documentation CD-ROM.
Viewing Documentation 1
aTurn on your computer. Insert the
Documentation CD-ROM into your
CD-ROM drive.
Note
(Windows® users) If the screen does not
appear automatically, go to My Computer
(Computer), double-click the CD-ROM
icon, and then double-click index.html.
b(Macintosh users) Double-click the
Documentation CD-ROM icon, and then
double-click index.html.
General information 1
Bold Bold style identifies keys on the
machine control panel or
computer screen.
Italics Italicized style emphasizes an
important point or refers you to
a related topic.
Courier
New
Courier New font identifies the
messages shown on the LCD
of the machine.
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product function.
Electrical Hazard icons alert you to a
possible electrical shock.
Hot Surface icons warn you not to
touch machine parts that are hot.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the current
operation works with other features.
WARNING
CAUTION
IMPORTANT

Chapter 1
2
cClick your country.
dPoint to your language, point to View
Guide, and then click the guide you
want to read.
Note
• (Windows® users only) Your web browser
may display a yellow bar at the top of the
page that contains a security warning
about Active X controls. For the page to
display correctly you must click on Allow
Blocked Content, then click Yes in the
Security Warning dialog box.
• (Windows® users only) 1 For faster
access, you can copy all user
documentation in PDF format to a local
folder on your computer. Point to your
language, then click Copy to local disk.
1Microsoft® Internet Explorer® 6.0 or greater.
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User's Guide
Scanning
ControlCenter
Presto! PageManager User’s Guide
Note
Presto! PageManager must be
downloaded and installed before use.
Instructions for scanning directly from
Presto! PageManager. The complete
Presto! PageManager User’s Guide can
be viewed from the Help section in the
Presto! PageManager application.

General information
3
1
Accessing Brother
Support (Windows®)1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installation CD-ROM.
Click Brother Support on the main menu.
The following screen will appear:
To access our website, click Brother
Home Page.
For the latest news and product support
information, click Brother Solutions
Center.
To visit our website for original Brother
Supplies, click Supplies Information.
To access the Brother CreativeCenter for
FREE photo projects and printable
downloads, click
Brother CreativeCenter
.
To return to the main page, click Back or
if you have finished, click Exit.
Accessing Brother
Support (Macintosh) 1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installation CD-ROM.
Double-click the Brother Support icon.
The following screen will appear:
To download and install Presto!
PageManager, click Presto!
PageManager.
For the latest news and product support
information, click Brother Solutions
Center.
To visit our website for original
Brother Supplies, click Supplies
Information.

Chapter 1
4
Control panel overview 1
1 COPY keys:
Options
You can quickly and easily choose temporary
settings for copying. These settings include:
Quality
Brightness
Contrast
Enlarge/Reduce
Page Layout
2 in 1 (ID) Copy
You can copy your Identification card both
sides onto one page with the original size.
2 PRINT key:
Job Cancel
Cancels a print job and clears it from the
machine’s memory. To cancel multiple print
jobs, hold down this key until the LCD shows
Job Cancel (All).
3 SCAN key
Puts the machine in Scan mode.
1
23
45
Stack Copies:01
100% Auto

General information
5
1
4LCD
Displays messages to help you set up and use
your machine.
5 Menu keys:
Menu
Lets you access the Menu to program your
settings in this machine.
Clear
Deletes entered data or lets you cancel the
current setting.
a + or b -
Press to scroll through the menus and options.
OK
Lets you store your settings in the machine.
6Stop/Exit
Stops an operation or exits from a menu.
7Start
Lets you start making copies or scanning.
1
23
456
7
Stack Copies:01
100% Auto

Chapter 1
6
Changing LCD
language 1
You can change the LCD language.
aPress Menu.
bPress a or b to choose 1.General
Setup.
Press OK.
cPress a or b to choose 0.Local
Language.
Press OK.
dPress a or b to choose your language.
Press OK.
ePress Stop/Exit.

7
2
2
Loading paper and
print media 2
The machine can feed paper from the
standard paper tray or manual feed slot.
When you put paper into the paper tray, note
the following:
If your application software supports
paper size selection on the print menu,
you can select it through the software. If
your application software does not
support it, you can set the paper size in
the printer driver or by using the control
panel buttons.
Loading paper in the standard
paper tray 2
You can load up to 250 sheets. Paper can be
loaded up to the maximum paper mark (b b b)
on the sliding paper width guide. (For
recommended paper to use, see Paper
capacity of the paper trays on page 15.)
Printing on plain paper, thin paper or
recycled paper from the standard
paper tray 2
aPull the paper tray completely out of the
machine.
Loading paper 2

Chapter 2
8
bWhile pressing the green paper-guide
release lever (1), slide the paper guides
to fit the paper size you are loading in
the tray. Make sure that the guides are
firmly in the slots.
cFan the stack of paper well to avoid
paper jams and misfeeds.
dPut paper in the tray and make sure:
The paper is below the maximum
paper mark (b b b) (1).
Overfilling the paper tray will cause
paper jams.
The side to be printed on must be
face down.
The paper guides touch the sides of
the paper so it will feed correctly.
ePut the paper tray firmly back in the
machine. Make sure that it is completely
inserted into the machine.
1
1
1

Loading paper
9
2
fUnfold the support flap (1) to prevent
paper from sliding off the face-down
output tray.
Loading paper in the manual
feed slot 2
You can load envelopes and special print
media one at a time into this slot. Use the
manual feed slot to print or copy on labels,
envelopes or thicker paper.
Note
The machine automatically turns on the
Manual Feed mode when you put paper in
the manual feed slot.
Printing on plain paper or recycled
paper from the manual feed slot 2
aUnfold the support flap (1) to prevent
paper from sliding off the face-down
output tray, or remove each page as
soon as it comes out of the machine.
b(For DCP-7060D)
Open the manual feed slot cover.
1
1
1
1

Chapter 2
10
cUsing both hands, slide the manual feed
slot paper guides to the width of the
paper that you are going to use.
dUsing both hands, put one sheet of
paper in the manual feed slot until the
front edge of the paper or transparency
touches the paper feed roller. When you
feel the machine pull in the paper, let go.
Printing on thick paper, bond paper,
labels, and envelopes 2
When the back output tray is pulled down, the
machine has a straight paper path from the
manual feed slot through to the back of the
machine. Use this paper feed and output
method when you want to print on thick
paper, labels or envelopes.
Note
Remove each printed sheet or envelope
immediately to prevent a paper jam.
aOpen the back cover (back output tray).
b(For printing envelopes)
Pull down the two green levers, one on
the left-hand side and one on the right-
hand side, as shown in the illustration
below.

Loading paper
11
2
c(For DCP-7060D)
Open the manual feed slot cover.
dUsing both hands, slide the manual feed
slot paper guides to the width of the
paper that you are going to use.
eUsing both hands, put one sheet of
paper or one envelope in the manual
feed slot until the front edge of the paper
or envelope touches the paper feed
roller. When you feel the machine pull in
the paper, let go.
Note
• Put the paper into the manual feed slot
with the side to be printed face up.
• Make sure that the print media is straight
and in the correct position on the manual
feed slot. If it is not, the paper may not be
fed correctly, resulting in a skewed
printout or a paper jam.
• Do not put more than one sheet of paper
in the manual feed slot at any one time, as
it may cause a jam.

Chapter 2
12
• If you put any print media in the manual
feed slot before the machine is in Ready
mode, the print media may be ejected
without being printed on.
• To easily remove a small printout from the
output tray, lift up the scanner cover by
using both hands as shown in the
illustration.
• You can still use the machine while the
scanner cover is up. To close the scanner
cover, push it down with both hands.

Loading paper
13
2
Unscannable and unprintable areas 2
The figures below show maximum unscannable and unprintable areas. The unscannable and
unprintable areas may vary depending on the paper size or settings in the application you are
using.
Usage Document
Size
Top (1)
Bottom (1)
Left (2)
Right (2)
Copy Letter 3 mm 4 mm
*a single copy
or a 1 in 1 copy
A4 3 mm 3 mm
Scan Letter 3 mm 3 mm
A4 3 mm 3 mm
Print Letter 6 mm 6.35 mm
A4 6mm 6.35mm
22
1
1

Chapter 2
14
Paper settings 2
Paper Type 2
Set up the machine for the type of paper you
are using. This will give you the best print
quality.
aPress Menu.
bPress a or b to choose 1.General
Setup.
Press OK.
cPress a or b to choose 1.Paper.
Press OK.
dPress a or b to choose 1.Paper Type.
Press OK.
ePress a or b to choose Thin, Plain,
Thick, Thicker, Recycled Paper or
Label.
Press OK.
fPress Stop/Exit.
Paper Size 2
You can use several different sizes of paper
for printing copies: A4, Letter, Executive,
A5, A5 L, A6, B5, B6, 16K(195x270mm),
16K(184x260mm) or 16K(197x273mm).
When you change the size of paper in the
tray, you will also need to change the setting
for paper size at the same time so your
machine can fit the document on the page.
aPress Menu.
bPress a or b to choose 1.General
Setup.
Press OK.
cPress a or b to choose 1.Paper.
Press OK.
dPress a or b to choose 2.Paper Size.
Press OK.
e
Press
a
or
b
to choose
A4
,
Letter
,
Executive
,
A5
,
A5 L
,
A6
,
B5
,
B6
,
16K(195x270mm)
,
16K(184x260mm)
,
16K(197x273mm)
.
Press OK.
fPress Stop/Exit.

Loading paper
15
2
Acceptable paper and
other print media 2
Print quality may vary according to the type of
paper you are using.
You can use the following types of print
media: thin paper, plain paper, thick paper,
bond paper, recycled paper, labels or
envelopes.
For best results, follow the instructions below:
DO NOT put different types of paper in the
paper tray at the same time because it
may cause paper jams or misfeeds.
For correct printing, you must choose the
same paper size from your software
application as the paper in the tray.
Avoid touching the printed surface of the
paper immediately after printing.
Before you buy a lot of paper, test a small
quantity to make sure the paper is
suitable.
Recommended paper and
print media 2
To get the best print quality, we suggest using
the following paper.
Type and size of paper 2
The machine loads paper from the installed
standard paper tray or manual feed slot.
The name for the paper trays in the
printer driver and this Guide are as
follows: 2
Paper capacity of the paper trays 2
Paper Type Item
Plain paper APP Blue Flagship 70 g/m2
APP Gold Flagship 80 g/m2
Advanced Agro Double A
80 g/m
2
Tray and optional unit Name
Standard paper tray Tray 1
Manual feed slot Manual
Paper size Paper type No. of sheets
Paper Tray
(Tray 1)
A4, Letter, Executive, A5,
A5 (Long Edge), A6, B5,
B6, 16K(195x270mm),
16K(184x260mm),
16K(197x273mm)
Plain paper, Thin paper
and Recycled paper
up to 250 [80 g/m2]
Manual feed slot
(Manual)
Width: 76.2 to 216 mm
Length: 116 to 406.4 mm
Plain paper, Thin paper,
Thick paper,
Thicker paper,
Bond paper,
Recycled paper,
Envelopes and Labels
Single sheet
[80 g/m2]

Chapter 2
16
Recommended paper specifications 2
The following paper specifications are suitable for this machine.
Use paper made for plain paper copying.
Use paper that is 70 to 90 g/m2.
Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.
This machine can use recycled paper that meets DIN 19309 specifications.
Handling and using special
paper 2
The machine is designed to work well with
most types of xerographic and bond paper.
However, some paper variables may have an
effect on print quality or handling reliability.
Always test samples of paper before
purchasing to ensure desirable performance.
Store paper in its original packaging and keep
it sealed. Keep the paper flat and away from
moisture, direct sunlight and heat.
Some important guidelines when selecting
paper are:
DO NOT use inkjet paper because it may
cause a paper jam or damage your
machine.
Preprinted paper must use ink that can
withstand the temperature of the
machine’s fusing process 392 degrees
Fahrenheit (200 degrees centigrade).
If you use bond paper, paper that has a
rough surface or paper that is wrinkled or
creased, the paper may exhibit degraded
performance.
Types of paper to avoid 2
IMPORTANT
Some types of paper may not perform well
or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
Basis weight 70-90 g/m2
Thickness 80-110 m
Roughness Higher than 20 sec.
Stiffness 90-150 cm3/100
Grain direction Long grain
Volume resistivity 10e9-10e11 ohm
Surface resistivity 10e9-10e12 ohm-cm
Filler CaCO3 (Neutral)
Ash content Below 23 wt%
Brightness Higher than 80%
Opacity Higher than 85%

Loading paper
17
2
• that is curled or warped
1 A curl of 2 mm or greater may cause
jams to occur.
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight
specification in this guide
• with tabs and staples
• with letterheads using low temperature
dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed,
they may damage your machine. This
damage is not covered under any Brother
warranty or service agreement.
Envelopes 2
Most envelopes designed for laser printers
will be suitable for your machine. However,
some envelopes may have feed and print-
quality problems because of the way they
have been made. A suitable envelope should
have edges with straight, well-creased folds.
The envelope should lie flat and not be of
baggy or flimsy construction. You should buy
quality envelopes from a supplier who
understands that you will be using the
envelopes in a laser machine.
Envelopes can be fed from manual feed slot
one at a time. We recommend that you print
a test envelope to make sure the print results
are what you want before you print or
purchase a large quantity of envelopes.
Types of envelopes to avoid 2
IMPORTANT
DO NOT use envelopes:
• that are damaged, curled, wrinkled or
an unusual shape
• that are extremely shiny or textured
• with clasps, staples, snaps or tie
strings
• with self-adhesive closures
• that are of a baggy construction
• that are not sharply creased
• that are embossed (have raised writing
on them)
• that were previously printed by a laser
machine
• that are pre-printed on the inside
• that cannot be arranged neatly when
stacked
• that are made of paper that weighs
more than the paper weight
specifications for the machine
• with edges that are not straight or
consistently square
• with windows, holes, cut-outs or
perforations
• with glue on surface as shown in figure
below
1
1

Chapter 2
18
• with double flaps
• with each side folded as shown in
figure below
If you use any of the types of envelopes
listed above, they may damage your
machine. This damage may not be
covered under any Brother warranty or
service agreement.
Labels 2
The machine will print on most types of labels
designed for use with a laser machine. Labels
should have an adhesive that is acrylic-based
since this material is more stable at the high
temperatures in the fuser unit. Adhesives
should not come in contact with any part of
the machine, because the label stock may
stick to the drum unit or rollers and cause
jams and print quality problems. No adhesive
should be exposed between the labels.
Labels should be arranged so that they cover
the entire length and width of the sheet. Using
labels with spaces may result in labels
peeling off and causing serious jams or print
problems.
All labels used in this machine must be able
to withstand a temperature of 392 degrees
Fahrenheit (200 degrees centigrade) for a
period of 0.1 seconds.
Do not feed a label sheet through the
machine more than one time.
Types of labels to avoid 2
Do not use labels that are damaged, curled,
wrinkled or an unusual shape.
IMPORTANT
•DO NOT feed part used label sheets. The
exposed carrier sheet will damage your
machine.
• Label sheets should not exceed the paper
weight specifications described in this
User’s Guide. Labels exceeding this
specification may not feed or print
correctly and may cause damage to your
machine.
• DO NOT insert labels that have previously
been used, or have any labels missing
from the sheet.

19
3
3
How to load
documents 3
You can make copies and scan from the
scanner glass.
Using the scanner glass 3
You can use the scanner glass to copy or
scan pages of a book one page at a time.
Document Sizes Supported 3
How to load documents 3
aLift the document cover.
bUsing the document guidelines on the
left and top, place the document
face down in the upper left corner of the
scanner glass.
cClose the document cover.
IMPORTANT
If the document is a book or is thick, do not
slam or press on the cover.
Loading documents 3
Length: Up to 297.0 mm
Width: Up to 215.9 mm
Weight: Up to 2.0 kg

20
4
How to copy 4
The following steps show the basic copy
operation. For details about each option, see
the Advanced User's Guide on the CD-ROM.
aLoad your document face down on the
scanner glass. (See Using the scanner
glass on page 19.)
bIf you make a single copy, press Start.
If you make multiple copies, do the
following:
Press or hold a or b to increase or
decrease the number of copies and
press Start.
Stop copying 4
To stop copying, press Stop/Exit.
Copy settings 4
You can change the following copy settings:
Press Menu, Options or 2 in 1 (ID) Copy and
then press a or b to scroll through the copy
settings. When the setting you want is
displayed, press OK.
For details about changing the copy settings,
see Copy settings in Chapter 2 of the
Advanced User's Guide.
You can change the following copy settings:
Text & Graph
Enlarge/Reduce
Quality
Brightness
Contrast
Page Layout
Duplex 1
1For DCP-7060D
Making copies 4
Stack Copies:01
100% Auto

21
5
5
Printing a document 5
The machine can receive data from your
computer and print it. To print from a
computer, install the printer driver. (See
Printing for Windows® or Printing and Faxing
for Macintosh in the Software User's Guide
for the details about the print settings.)
aInstall the Brother printer driver on the
Installation CD-ROM. (See the Quick
Setup Guide.)
bFrom your application, choose the Print
command.
cChoose the name of your machine in the
Print dialog box and click Properties.
dChoose the settings you want in the
Properties dialog box.
Paper Size
Orientation
Copies
Media Type
Resolution
Print Settings
Multiple Page
Duplex / Booklet 1
Paper Source
1For DCP-7060D
eClick OK to begin printing.
How to print from a computer 5

22
6
Scanning a document as PDF file using
ControlCenter4 (Windows®)6
(For Macintosh users) See Scanning in the Software User's Guide.
Note
• The screens on your PC may vary depending on your model.
• The illustrations in this chapter are based on "Advanced Mode" interface.
ControlCenter4 is a software utility that lets you quickly and easily access the applications you use
most often. Using ControlCenter4 eliminates the need to manually launch specific applications.
You can use ControlCenter4 on your computer.
aLoad your document. (See How to load documents on page 19.)
bOpen ControlCenter4 by clicking start/All Programs/Brother/XXX-XXXX (where
XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.
cChoose Home Mode or Advanced Mode before you use ControlCenter4.
dMake sure the machine you want to use is selected from the Model pull-down list.
How to scan to a computer 6

How to scan to a computer
23
6
eSet the file type for saving to a folder. By default, the scanned data is saved as JPEG (*.jpg).
Click Configuration, and then select Button settings, Scan and File.
The configuration dialog box appears. You can change the default settings.
1 Choose PDF (*.pdf) from the File Type pull-down list.
2 You can enter the file name you want to use for the document.
3 You can save the file to the default folder, or choose your preferred folder by clicking the
Browse button.
4 You can choose a scanning resolution from the Resolution pull-down list.
5 You can choose the document size from the pull-down list.
fClick OK.
1
2
4
5
3

Chapter 6
24
gClick File.
The machine starts the scanning process. The folder where the scanned data is saved will
open automatically.

How to scan to a computer
25
6
Changing the SCAN key settings 6
Before scanning 6
To use the machine as a scanner, install a scanner driver. If the machine is on a network,
configure it with a TCP/IP address.
Install the MFL-Pro Suit (including scanner drivers) on the Installation CD-ROM. (See the
Quick Setup Guide.)
Configure the machine with a TCP/IP address if network scanning does not work. (See
Configuring Network Scanning in the Software User's Guide.)
SCAN key settings 6
You can change your machine’s SCAN key settings using ControlCenter4.
aOpen ControlCenter4 by clicking start/All Programs/Brother/XXX-XXXX (where
XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.
bMake sure the machine you want to use is selected from the Model pull-down list.
cClick the Device Settings tab.
dClick Device Scan Settings.

Chapter 6
26
eChoose the File tab. You can change the default settings.
1 You can choose the file type from the pull-down list.
2 You can enter the file name you want to use for the document.
3 You can save the file to the default folder, or choose your preferred folder by clicking the
Browse button.
4 You can choose a scanning resolution from the Resolution pull-down list.
5 You can choose the document size from the pull-down list.
fClick OK.
1
2
4
5
3

How to scan to a computer
27
6
Scanning using the SCAN key 6
aLoad your document. (See How to load documents on page 19.)
bPress (SCAN).
cPress a or b to choose scan to PC.
Press OK.
dPress a or b to choose File.
Press OK.
e(For Network users)
Press a or b to choose the destination computer you want to send to.
Press OK.
If the LCD prompts you to enter a PIN number, enter the 4-digit PIN number for the
destination computer using the dial pad on the control panel.
Press OK.
fPress Start.
The machine starts the scanning process.
Note
Choose the scan mode you want.
Scan to:
•E-mail (Scan to PC)
•Image (Scan to PC)
•OCR (Scan to PC)
•File (Scan to PC)

28
A
Replacing the consumable items A
The machine will indicate when it is time to replace the consumable items. (See Replacing the
toner cartridge on page 29 and Replacing the drum unit on page 35.) To avoid any inconvenience,
you may want to buy spare consumable items before the machine stops printing.
Note
• Discard used consumable items according to local regulations, keeping it separate from
domestic waste. If you have questions, call your local waste disposal office. Be sure to reseal
the consumable items tightly so that the material inside does not spill.
• We recommend placing used consumable items on a piece of paper to prevent accidentally
spilling or scattering the material inside.
• If you use paper that is not a direct equivalent for the recommended paper, the life of
consumable items and machine parts may be reduced.
• The projected life of the toner cartridges is based on ISO/IEC 19752. Frequency of
replacement will vary depending on the complexity of printed pages, percentage of coverage
and type of media used.
Routine maintenance A
Consumable Items Model Name Applicable
Models
Toner cartridge
See Replacing the
toner cartridge
on page 29.
TN-2015 DCP-7055
TN-2215 DCP-7060D
TN-2225 DCP-7060D
Drum unit
See Replacing the
drum unit
on page 35.
DR-2245 DCP-7055
DR-2250 DCP-7060D

Routine maintenance
29
A
Replacing the toner cartridge A
Model Name: For the model name of toner
cartridges, see Replacing the consumable
items on page 28.
The Standard toner cartridge can print
approximately 700 pages (TN-2015) or 1,200
pages (TN-2215) 1. The High Yield toner
cartridge (For DCP-7060D) can print
approximately 2,600 pages 1. Actual page
count will vary depending on your average
type of document. When a toner cartridge is
running low, the LCD shows Toner Low.
The toner cartridge that comes supplied with
the machine is a Standard toner cartridge.
1Approx. cartridge yield is declared in accordance
with ISO/IEC 19752.
IMPORTANT
Brother machines are designed to work
with toner of a particular specification and
will work to a level of optimum
performance when used with genuine
Brother Original toner cartridges. Brother
cannot guarantee this optimum
performance if toner or toner cartridges of
other specifications are used. Brother
does not therefore recommend the use of
cartridges other than genuine Brother
Original cartridges with this machine, or
the refilling of empty cartridges with toner
from other sources. If damage is caused
to the drum unit or other part of this
machine as a result of the use of toner or
toner cartridges other than genuine
Brother Original products due to the
incompatibility or lack of suitability of those
products with this machine, any repairs
required as a result may not be covered by
the warranty.
Note
• It is a good idea to keep a new toner
cartridge ready for use when you see the
Toner Low warning.
• To ensure high quality printing, we
recommend that you use only Brother
Original toner cartridges. When you want
to buy toner cartridges, please call your
Brother dealer.
• We recommend that you clean the
machine when you replace the toner
cartridge. See Cleaning the machine
on page 40.
• If you change the print density setting for
lighter or darker printing, the amount of
toner used will change.
• Wait to unpack the toner cartridge until
immediately before you put it into the
machine.

30
Toner Low A
Toner Low
If the LCD shows Toner Low, buy a new
toner cartridge and have it ready before you
get a Replace Toner message.
Replace Toner A
When the following message appears on the
LCD, you need to replace the toner cartridge:
Replace Toner
The machine will stop printing until you
replace the toner cartridge. A new and
unused original Brother toner cartridge will
reset the Replace Toner mode.
Note
To force the machine to continue printing
after the LCD shows Replace Toner,
set the machine to Continue mode (Press
Menu, press a or b to choose 1.General
Setup and press OK, press a or b to
choose 4.Replace Toner and press
OK, press a or b to choose Continue and
press OK.) The machine will continue
printing until the LCD shows Toner
Ended. (For details about the Toner
settings, see Toner Settings in Chapter 1
of the Advanced User's Guide.)
Toner Ended A
Toner Ended
The machine stops printing until you replace
the toner cartridge with a new one. (See
Replacing the toner cartridge on page 30.)
Replacing the toner cartridge A
aMake sure that the machine is turned
on.
bOpen the front cover and leave the
machine turned on for 10 minutes to
cool down.

Routine maintenance
31
A
CAUTION
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover (back output tray) of the
machine, DO NOT touch the shaded parts
shown in the illustration. If you do this, you
may burn yourself.
cTake out the drum unit and toner
cartridge assembly.
dPush down the green lock lever and take
the toner cartridge out of the drum unit.

32
WARNING
DO NOT put a toner cartridge into a fire. It
could explode, resulting in injuries.
DO NOT use cleaning materials that
contain ammonia, alcohol, any type of
spray or any type of flammable substance
to clean the inside or outside of the
machine. Doing this may cause a fire or
electrical shock.
See To use the product safely in the Safety
and Legal booklet for how to clean the
machine.
Be careful not to inhale toner.
IMPORTANT
• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat, level, stable surface with a sheet of
disposable paper or cloth underneath it in
case you accidentally spill or scatter toner.
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustration.

Routine maintenance
33
A
Note
• Be sure to seal up the toner cartridge
tightly in a suitable bag so that toner
powder does not spill out of the cartridge.
• Discard the used consumable according
to local regulations, keeping it separate
from domestic waste. If you have
questions, call your local waste disposal
office. Be sure to reseal the consumable
items tightly so that the material inside
does not spill.
eUnpack the new toner cartridge. Hold
the cartridge level with both hands and
gently shake it from side to side several
times to spread the toner evenly inside
the cartridge.
IMPORTANT
Unpack the toner cartridge just before you
put it in the machine. If a toner cartridge is
left unpacked for a long time, the toner life
will be shortened.
fPull off the protective cover.
IMPORTANT
Put the toner cartridge in the drum unit
immediately after you have removed the
protective cover. To prevent any
degradation to the print quality, DO NOT
touch the shaded parts shown in the
illustrations.

34
gPut the new toner cartridge firmly into
the drum unit so that it locks into place.
If you put it in correctly, the green lock
lever will lift automatically.
hClean the primary corona wire inside the
drum unit by gently sliding the green tab
from left to right and right to left several
times.
Note
Be sure to return the tab to the home
position (a) (1). If you do not, printed
pages may have a vertical stripe.
iPut the drum unit and toner cartridge
assembly back into the machine. Close
the front cover.
1

Routine maintenance
35
A
Note
After replacing the toner cartridge, DO
NOT turn off the machine's power switch
or open the front cover until the LCD
returns to Ready mode.
Replacing the drum unit A
Model name:
DR-2245 (For DCP-7055)
DR-2250 (For DCP-7060D)
A new drum unit can print approximately
12,000 A4 or Letter size single-sided pages.
IMPORTANT
For best performance, use only genuine
Brother Original drum unit and genuine
Brother Original toner cartridges. Printing
with a third-party drum unit or toner
cartridge may reduce not only the print
quality but also the quality and life of the
machine itself. Warranty coverage may
not apply to problems caused by the use
of a third-party drum or toner cartridge.
Drum Error A
Drum Error
The corona wire has become dirty. Clean the
corona wire in the drum unit. (See Cleaning
the corona wire on page 42.)
If you cleaned the corona wire and Drum
Error was not cleared, replace the drum unit
with a new one.
Replace Drum A
Replace Drum
Please replace the drum unit with a new one.
We recommend a genuine Brother Original
drum unit be installed at this time.
After replacement, reset the drum counter by
following the instructions included with the
new drum unit.
Drum Stop A
Drum Stop
We cannot guarantee the print quality. Please
replace the drum unit with a new one. We
recommend a genuine Brother Original drum
unit be installed at this time.
After replacement, reset the drum counter by
following the instructions included with the
new drum unit.
Replacing the drum unit A
IMPORTANT
• While removing the drum unit, handle it
carefully because it may contain toner. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
• Every time you replace the drum unit,
clean the inside of the machine. (See
Cleaning the machine on page 40.)
aMake sure that the machine is turned
on.
bOpen the front cover and leave the
machine turned on for 10 minutes to
cool down.

36
CAUTION
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover (back output tray) of the
machine, DO NOT touch the shaded parts
shown in the illustration. If you do this, you
may burn yourself.
cTake out the drum unit and toner
cartridge assembly.
dPush down the green lock lever and take
the toner cartridge out of the drum unit.

Routine maintenance
37
A
WARNING
DO NOT put a toner cartridge into a fire. It
could explode, resulting in injuries.
DO NOT use cleaning materials that
contain ammonia, alcohol, any type of
spray, or any type of flammable substance
to clean the outside or inside of the
machine. Doing this may cause a fire or
electrical shock.
See To use the product safely in the Safety
and Legal booklet for how to clean the
machine.
Be careful not to inhale toner.
IMPORTANT
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
• We recommend that you place the drum
unit and/or the toner cartridge on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.

38
Note
If you choose not to return your used
consumable, please discard the used
consumable according to local
regulations, keeping it separate from
domestic waste. If you have questions,
call your local waste disposal office. Be
sure to reseal the consumable items
tightly so that the material inside does not
spill.
eUnpack the new drum unit.
IMPORTANT
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
• Unpack the drum unit just before you put it
in the machine. Exposure to direct sunlight
or room light may damage the drum unit.
fPut the toner cartridge firmly into the
new drum unit until you hear it lock into
place. If you put the cartridge in
correctly, the green lock lever will lift
automatically.
Note
Make sure that you put in the toner
cartridge correctly or it may separate from
the drum unit.

Routine maintenance
39
A
gClean the corona wire of the drum unit
by gently sliding the green tab from left
to right and right to left several times.
CAUTION
Be sure to return the green tab to the home
position (a) (1). If you do not, printed pages
may have a vertical stripe.
hPut the new drum unit and toner
cartridge assembly in the machine.
Resetting the drum counter A
When you replace the drum unit with a new
one, you need to reset the drum counter by
completing the following steps:
aOpen the front cover and press Clear.
To confirm you are installing a new
drum, press a.
bWhen the LCD shows Accepted, close
the front cover.
1

40
Cleaning the machine A
Clean the outside and inside of the machine
regularly with a dry, lint-free soft cloth. When
you replace the toner cartridge or the drum
unit, make sure that you clean the inside of
the machine.
WARNING
DO NOT use any flammable substances,
spray or organic solvent/liquids containing
alcohol/ammonia to clean the outside or
inside of the machine. Doing this may
cause a fire or electrical shock.
See To use the product safely in the Safety
and Legal booklet for how to clean the
machine.
Be careful not to inhale toner.
IMPORTANT
Use neutral detergents. Cleaning with
volatile liquids such as thinner or benzine
will damage the surface of the machine.
Cleaning the outside of the
machine A
aTurn off the machine. Disconnect all
cables, and then unplug the power cord
from the electrical socket.
bPull the paper tray completely out of the
machine.
cWipe the outside of the machine with a
dry, lint-free soft cloth to remove dust.
dRemove any paper that is in the paper
tray.

Routine maintenance
41
A
eWipe the inside and the outside of the
paper tray with a dry, lint-free soft cloth
to remove dust.
fRe-load the paper and put the paper tray
firmly back in the machine.
gPlug the machine’s power cord back into
the electrical socket first, connect all
cables. Turn on the machine.
Cleaning the scanner glass A
aTurn off the machine. Disconnect all
cables, and then unplug the power cord
from the electrical socket.
bLift the document cover (1).
Clean the white plastic surface (2) and
scanner glass (3) underneath it with a
soft lint-free cloth moistened with water.
Note
In addition to cleaning the scanner glass
and glass strip with a soft lint-free cloth
moistened with water, run your finger tip
over the glass to see if you can feel
anything on it. If you feel dirt or debris,
clean the glass again concentrating on
that area. You may need to repeat the
cleaning process three or four times. To
test, make a copy after each cleaning.
cPlug the machine’s power cord back into
the electrical socket first, connect all
cables. Turn on the machine.
1
2
3

42
Cleaning the corona wire A
If you have print quality problems, clean the
corona wire as follows:
aOpen the front cover and leave the
machine turned on for 10 minutes to
cool down.
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
bSlowly take out the drum unit and toner
cartridge assembly.
CAUTION
We recommend that you place the drum
unit and toner cartridge assembly on a
clean, flat surface with a sheet of
disposable paper or cloth underneath it in
case you accidentally spill or scatter toner.
Handle the toner cartridge carefully. If toner
scatters on your hands or clothes, wipe or
wash it off with cold water at once.
To prevent damage to the machine caused
by static electricity, DO NOT touch the
electrodes shown in the illustration.

Routine maintenance
43
A
cClean the corona wire inside the drum
unit by gently sliding the green tab from
right to left and left to right several times.
Note
Be sure to return the tab to the home
position (a) (1). If you do not, printed
pages may have a vertical stripe.
dPut the drum unit and toner cartridge
assembly back into the machine. Close
the front cover.
Cleaning the drum unit A
If you have print quality problems, the drum
may have foreign material, such as glue from
a label stuck on the drum surface. Follow the
steps below to solve the problem.
aPrepare blank A4 or Letter size paper.
bMake sure the machine is in Ready
mode.
cOpen the back cover (face-up output
tray).
dOpen the manual feed slot cover.
ePress Clear and Menu at the same
time. The Drum Cleaning message
will appear on the LCD.
1

44
fUsing both hands, slide the manual feed
paper guides to the width of the paper
that you are going to use.
gUsing both hands, put one piece of A4 or
Letter size paper in the manual feed slot
until the top edge of the paper touches
the paper feed roller. When you feel the
machine pull in the paper, let go. The
machine will start the Drum Cleaning
process.
Note
• The machine makes a mechanical noise
during the Drum Cleaning process
because the machine rotates the OPC
drum in reverse. This noise is not due to a
malfunction of the machine.
• DO NOT put more than one sheet of paper
in the manual feed slot at any one time, as
it may cause a jam.
• If the paper in the manual feed slot is other
than A4 or Letter size, the machine will
stop the Drum Cleaning process and eject
the paper.
• Make sure that the paper is straight and in
the correct position in the manual feed
slot. If it is not, it may not be fed correctly,
resulting in a paper jam.
• DO NOT close the back cover (face-up
output tray) during the Drum Cleaning
process. The machine will stop the Drum
Cleaning process and eject the paper. It
may cause a jam.
• If the machine receives a print job before
you put one piece of paper in the manual
feed slot, the machine stops the Drum
Cleaning process and print the print job.
hWhen the machine has finished
cleaning, the machine returns to the
Ready mode.
iRepeat steps e to h two more times
using a new blank sheet of paper each
time. Upon completion please discard
the used paper.

Routine maintenance
45
A
If the problem is not solved yet, follow the
steps below.
aOpen the front cover and leave the
machine turned on for 10 minutes to
cool down.
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
bSlowly take out the drum unit and toner
cartridge assembly.
CAUTION
We recommend that you put the drum unit
and toner cartridge assembly on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
Handle the toner cartridge carefully. If toner
scatters on your hands or clothes, wipe or
wash it off with cold water at once.
To prevent damage to the machine caused
by static electricity, DO NOT touch the
electrodes shown in the illustration.

46
cPush down the green lock lever and take
the toner cartridge out of the drum unit.
IMPORTANT
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations below.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
dPut the print sample in front of the drum
unit, and find the exact position of the
poor print.

Routine maintenance
47
A
eTurn the drum unit gear by hand while
looking at the surface of the OPC
drum (1).
fWhen you have found the mark on the
drum that matches the print sample,
wipe the surface of the OPC drum with a
dry cotton swab until the dust or glue on
the surface comes off.
IMPORTANT
DO NOT clean the surface of the
photosensitive drum with a sharp object or
any liquids.
gPut the toner cartridge back into the
drum unit until you hear it lock into place.
If you put the cartridge in correctly, the
green lock lever will lift automatically.
hPut the drum unit and toner cartridge
assembly back in the machine.
iClose the front cover.
1

48
Cleaning the paper pick-up
rollers A
If you have paper feed problems, clean the
pick-up rollers as follows:
aTurn off the machine. Unplug the power
cord from the electrical socket.
bPull the paper tray completely out of the
machine.
cTightly wring out a lint-free cloth soaked
in lukewarm water, and then wipe the
separator pad (1) of the paper tray with
it to remove dust.
dWipe the two pick-up rollers (1) inside of
the machine to remove dust.
ePut the paper tray back in the machine.
fPlug the machine’s power cord back into
the electrical socket. Turn on the
machine.
1
1

49
B
B
Error and maintenance messages B
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
below.
You can clear most errors and perform routine maintenance messages by yourself. If you need
more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Visit us at http://solutions.brother.com/.
Troubleshooting B
Error Message Cause Action
Cartridge Error The toner cartridge is not installed
correctly.
Pull out the drum unit and remove the toner
cartridge, then re-install the toner cartridge
in the drum unit.
Cooling Down
Wait for a while
The temperature of the drum unit
or toner cartridge is too hot. The
machine will pause its current
print job and go into cooling down
mode. During the cooling down
mode, you will hear the cooling
fan running while the LCD shows
Cooling Down, and Wait for
a while.
Make sure that you can hear the fan in the
machine spinning and that the exhaust
outlet is not blocked by something.
If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use
it for several minutes.
If the fan is not spinning, disconnect the
machine from the power for several minutes
then reconnect it.
Cover is Open The front cover is not completely
closed.
Close the front cover of the machine.
Cover is Open The fuser cover is not completely
closed or paper was jammed in
the back of the machine when
you turned on the power.
Close the fuser cover of the machine.
Make sure paper is not jammed inside
the back of the machine, and then close
the fuser cover and press Start.
Drum Error The corona wire on the drum unit
needs to be cleaned.
Clean the corona wire on the drum unit.
(See Cleaning the corona wire on page 42.)
Drum Stop It is time to replace the drum unit. Replace the drum unit. (See Replacing the
drum unit on page 35.)
Duplex Disabled The duplex tray is removed or is
not correctly installed.
Carefully put the duplex tray into the
machine until it clicks into place.
The back of the machine is not
closed completely.
Close the back cover of the machine.
EL Error The machine has a mechanical
problem.
Open the front cover and close it again.

50
Fuser Error The temperature of the fuser unit
does not rise to a specified
temperature within the specified
time.
Turn the power switch off, wait a few
seconds, and then turn it on again. Leave
the machine for 15 minutes with the power
turned on.
The fuser unit is too hot.
Init Unable XX
(XX = Error Code)
The machine has a mechanical
problem.
Disconnect the machine from the power
for several minutes and then reconnect
it.
If the problem continues, call your
Brother dealer.
Jam Duplex The paper is jammed in the
duplex tray at the back of the
machine.
(See Paper is jammed in the Duplex Tray
on page 59.)
Jam Inside The paper is jammed inside the
machine.
(See Paper is jammed inside the machine
on page 55.)
Jam Rear The paper is jammed in the back
of the machine.
(See Paper is jammed at the back of the
machine on page 53.)
Jam Tray The paper is jammed in the paper
tray of the machine.
(See Paper is jammed in the standard paper
tray on page 52.)
No Paper The machine is out of paper or
paper is not correctly loaded in
the paper tray.
Do one of the following:
Refill the paper in the paper tray and
press Start.
Remove the paper and load it again.
Then press Start.
If the problem is not resolved, the paper
pick-up roller may need to be cleaned.
Clean the paper pick-up roller. (See
Cleaning the paper pick-up rollers
on page 48.)
Manual Feed Manual feed was selected as the
paper source when there was no
paper in the manual feed slot.
Place a sheet of paper in the manual feed
slot. (See Loading paper in the manual feed
slot on page 9.)
No Toner The toner cartridge is not installed
correctly.
Pull out the drum unit. Take out the toner
cartridge and then put it back into the drum
unit.
Out of Memory The machine’s memory is full. Do one of the following:
Press Start to copy the scanned pages.
(Copy operation in progress)
Press Stop/Exit and wait until the other
operations in progress finish, and then
try again.
Reduce print resolution. (See the Basic
tab in the Software User's Guide.)
Error Message Cause Action

Troubleshooting
51
B
Print Unable XX
(XX = Error Code)
The machine has a mechanical
problem.
Do one of the following:
Disconnect the machine from the AC
power outlet for several minutes, then
reconnect it.
If the problem continues, call your
Brother dealer.
Replace Drum It is time to replace the drum unit. Replace the drum unit.
(See Replacing the drum unit on page 35.)
The drum unit counter was not
reset when a new drum was
installed.
Reset the drum unit counter.
(See Resetting the drum counter
on page 39.)
Replace Toner The machine will stop printing
until you replace the toner
cartridge.
If you have set the Toner setting to Stop,
replace the toner cartridge with a new and
unused original Brother toner cartridge. This
will reset the Replace Toner mode. (See
Replacing the toner cartridge on page 29.)
If you have set the Toner setting to
Continue, the machine will continue to
print data until the LCD shows Toner
Ended. For how to operate the machine in
Continue mode, see Toner Settings in
Chapter 1 of the Advanced User's Guide.
Size Error DX The paper in the tray is not a
suitable size for automatic duplex
printing.
Load A4 paper for automatic duplex printing,
and then press Start. (See Print media
on page 84.)
Toner Ended It is time to replace the toner
cartridge.
Replace the toner cartridge with a new one.
(See Replacing the toner cartridge
on page 29.)
Toner Low You will need to replace the toner
cartridge soon.
Buy a new toner cartridge before you get a
Replace Toner message.
Error Message Cause Action

52
Paper Jams B
Paper is jammed in the
standard paper tray B
If the LCD shows Jam Tray, follow these
steps:
aPull the paper tray completely out of the
machine.
bUse both hands to slowly pull out the
jammed paper.
IMPORTANT
If the paper cannot easily be removed in
this direction, stop and follow the
instructions for Paper is jammed inside the
machine on page 55.
Note
Pulling out the jammed paper downwards
allows you to remove the paper more
easily.
cMake sure the paper is below the
maximum paper mark (b b b) (1) of the
paper tray. While pressing the green
paper-guide release lever, slide the
paper guides to fit the paper size. Make
sure that the guides are firmly in the
slots. (See Loading paper in the
standard paper tray on page 7.)
dPut the paper tray firmly back in the
machine.
1

Troubleshooting
53
B
Paper is jammed at the back
of the machine B
If the LCD shows Jam Rear, a paper jam
occurred behind the back cover. Follow these
steps:
aOpen the front cover. Leave the
machine turned on for 10 minutes to
cool down.
CAUTION
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover (back output tray) of the
machine, DO NOT touch the shaded parts
shown in the illustration. If you do this, you
may burn yourself.
bSlowly take out the drum unit and toner
cartridge assembly.

54
IMPORTANT
• We recommend that you place the drum
unit and the toner cartridges on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
• To prevent damage to the machine
caused by static electricity, DO NOT touch
the electrodes shown in the illustration.
cOpen the back cover (face-up output
tray).
dPull down the tabs at the left and right
hand sides to open the fuser cover (1).
1

Troubleshooting
55
B
eUsing both hands, gently pull the
jammed paper out of the fuser unit.
fClose the fuser cover and the back
cover (face-up output tray).
gPut the drum unit and toner cartridge
assembly back into the machine.
hClose the front cover. If the machine
does not start printing automatically,
press Start.
Paper is jammed inside the
machine B
If the LCD shows
Jam Inside
, follow these steps:
aLeave the machine turned on for 10
minutes to cool down.
bOpen the front cover.
CAUTION
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be extremely
hot. When you open the front or back cover
(back output tray) of the machine, DO NOT
touch the shaded parts shown in the illustration.
If you do this, you may burn yourself.

56
cSlowly take out the drum unit and toner
cartridge assembly. The jammed paper
may be pulled out with the drum unit and
toner cartridge assembly, or this may
release the paper so you can pull it out
of the inside of the machine.
If you cannot remove the drum unit and
toner cartridge assembly easily, do not
use extra force. Instead, go to step g.
IMPORTANT
• We recommend that you put the drum unit
and toner cartridge assembly on a piece of
disposable paper or cloth in case you
accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
dPush down the green lock lever and take
the toner cartridge out of the drum unit.
Clear the jammed paper if there is any
inside the drum unit.
IMPORTANT
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.

Troubleshooting
57
B
ePut the toner cartridge back into the
drum unit until you hear it lock into place.
If you put the cartridge in correctly, the
green lock lever will lift automatically.
fIf you were able to remove the drum unit
and toner cartridge assembly and the
jammed paper, you have cleared the
paper jam.
Put the drum unit and toner cartridge
assembly back into the machine and
close the front cover. If the machine
does not start printing automatically,
press Start.
gLift the scanner cover.
Use both hands to carefully pull the
jammed paper up and out of the output
tray opening.
hClose the scanner cover.

58
iIf you could not pull the jammed paper
out of the output tray opening as shown
in step g, take the paper tray
completely out of the machine.
jPull the jammed paper out of the paper
tray opening.
kPut the paper tray back into the
machine. If you have removed the
jammed paper, you have cleared the
paper jam.
Note
• If the LCD shows a Jam Inside
message, check if there is a torn piece of
paper inside the machine and drum unit by
following the instructions in steps c to f.
• If you turn off the machine while the LCD
shows a Jam Inside message, the
machine will print incomplete data from
your computer.

Troubleshooting
59
B
Paper is jammed in the Duplex
Tray B
If the LCD shows Jam Duplex, follow these
steps:
aLeave the machine turned on for 10
minutes to cool down.
CAUTION
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover (back output tray) of the
machine, DO NOT touch the shaded parts
shown in the illustration. If you do this, you
may burn yourself.
bPull the duplex tray completely out of the
machine.

60
cPull the jammed paper out of the
machine or the duplex tray.
dMake sure that no paper remains under
the machine.
ePut the duplex tray back in the machine.

Troubleshooting
61
B
If you are having difficulty with your machine B
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/.
Check the chart below and follow the troubleshooting tips.
Copy difficulties
Difficulties Suggestions
Vertical black line appears in
copies.
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip, or the corona wire is dirty. (See Cleaning the scanner glass on page 41
and Cleaning the corona wire on page 42.)
Copies are blank. Make sure you are loading the document correctly. (See Using the scanner glass
on page 19.)
Printing difficulties
Difficulties Suggestions
Poor print quality See Improving the print quality on page 64.
No printout. Check that the machine is plugged in and the power switch is turned on.
Check that the toner cartridge and drum unit are installed correctly. (See
Replacing the drum unit on page 35.)
Check the interface cable connection on both the machine and your computer.
(See the Quick Setup Guide.)
Check that the correct printer driver has been installed and chosen.
Check to see if the LCD is showing an error message. (See Error and
maintenance messages on page 49.)
Check the machine is online:
(Windows®7 and Windows Server®2008 R2) Click the Start button and
Devices and Printers. Right-click Brother DCP-XXXX Printer. Make sure
that Use Printer Offline is unchecked.
(Windows Vista®) Click the Start button, Control Panel, Hardware and
Sound, and then Printers. Right-click Brother DCP-XXXX Printer. Make
sure that Use Printer Offline is unchecked.
(Windows®XP and Windows Server®2003/2008) Click the Start button and
choose Printers and Faxes. Right-click Brother DCP-XXXX Printer. Make
sure that Use Printer Offline is unchecked.
(Windows®2000) Click the Start button and choose Settings and then
Printers. Right-click Brother DCP-XXXX Printer. Make sure that Use Printer
Offline is unchecked.

62
The machine prints unexpectedly
or it prints garbage.
Press Job Cancel to cancel print jobs.
Check the settings in your application to make sure it is set up to work with
your machine.
Pull out the paper tray and wait until the machine stops printing. Then turn off
the machine’s power switch and disconnect from the power for several
minutes.
The machine prints the first couple
of pages correctly, then some
pages have text missing.
Check the settings in your application to make sure that it is set up to work with
your machine.
Your computer is not recognising the machine’s input buffer’s full signal. Make
sure that you connected the interface cable correctly. (See the Quick Setup
Guide.)
The headers or footers appear
when the document displays on the
screen but they do not show up
when it is printed.
There is an unprintable area on the top and bottom of the page. Adjust the top and
bottom margins in your document to allow for this. (See Unscannable and
unprintable areas on page 13.)
The machine does not print on both
sides of the paper even though the
printer driver setting is Duplex.
Check the paper size setting in the printer driver. You need to choose A4 [60 to
105 g/m2].
The machine is not printing or has
stopped printing.
Press Job Cancel.
As the machine cancels the job and clears it from the memory it may produce an
incomplete printout.
Scanning difficulties
Difficulties Suggestions
TWAIN errors appear while
scanning.
Make sure that the Brother TWAIN driver is chosen as the primary source. In
Presto! PageManager, click File, Select source and choose the Brother TWAIN
driver.
OCR does not work. Try increasing the scanning resolution.
(Macintosh users)
Presto! PageManager must be downloaded and installed before use. See
Accessing Brother Support (Macintosh) on page 3 for further instructions.
Software difficulties
Difficulties Suggestions
Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Cannot perform ‘2 in 1’ or ‘4 in 1’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
The machine does not print from
Adobe® Illustrator®.
Try to reduce the print resolution. (See Advanced tab in the Software User's
Guide.)
Printing difficulties (continued)
Difficulties Suggestions

Troubleshooting
63
B
Paper handling difficulties
Difficulties Suggestions
The machine does not feed paper.
The LCD shows No Paper or a
Paper Jam message.
If there is no paper, load a new stack of paper into the paper tray.
If there is paper in the paper tray, make sure it is straight. If the paper is curled,
you should straighten it. Sometimes it is helpful to remove the paper, turn the
stack over and put it back into the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
Make sure that manual feed mode is not chosen in the printer driver.
Clean the paper pick-up roller. See Cleaning the paper pick-up rollers
on page 48.
If the LCD shows the Paper Jam message and you still have a problem, see
Error and maintenance messages on page 49.
How do I print on envelopes? You can load envelopes from the manual feed slot. Your application must be set
up to print the envelope size you are using. This is usually done in the Page Setup
or Document Setup menu of your application.
What paper can I use? You can use thin paper, plain paper, thick paper, bond paper, recycled paper,
envelopes and labels that are made for laser machines. (For details, see
Acceptable paper and other print media on page 15.)
You can load envelopes from the manual feed slot.
There is a paper jam. Clear the jammed paper. (See Paper Jams on page 52.)
Print quality difficulties
Difficulties Suggestions
Printed pages are curled. Low quality thin or thick paper or not printing on the recommended side of the
paper could cause this problem. Try turning over the stack of paper in the
paper tray.
Make sure that you choose the Paper Type that suits the print media type you
are using. (See Acceptable paper and other print media on page 15.)
Printed pages are smeared. The Paper Type setting may be incorrect for the type of print media you are using,
or the print media may be too thick or have a rough surface. (See Acceptable
paper and other print media on page 15 and Basic tab in the Software User's
Guide.)
Printouts are too light. If this problem occurs when making copies or printing, set Toner Save mode
to Off in the machine menu settings. (See Toner Save in Chapter 1 of the
Advanced User's Guide.)
Set Toner Save mode to Off in the Advanced tab in the printer driver. (See
Advanced tab in the Software User's Guide.)
Other
Difficulties Suggestions
The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge)
may have triggered the machine’s internal safety mechanisms. Turn the machine
off and unplug the power cord. Wait for ten minutes, then plug in the power cord
and turn the machine on.
If the problem is not solved, turn off the machine. Plug the power cord into a
different known working outlet and turn on the machine.

64
Improving the print quality B
If you have a print quality problem, make a copy first (put a document on the scanner glass and
press Start). If the printout looks good, the problem is probably not the machine. Check the
interface cable connections or try printing a different document. If the printout or test page printed
from the machine has a quality problem, check the following steps first. And then, if you still have
a print quality problem, check the chart below and follow the recommendations.
Note
Brother does not recommend the use of cartridges other than Brother Original cartridges or the
refilling of used cartridges with toner from other sources.
aTo get the best print quality, we suggest using the recommended paper. Check that you use
paper that meets our specifications. (See Acceptable paper and other print media
on page 15.)
bCheck that the drum unit and toner cartridge assembly are installed correctly.
Examples of poor print quality Recommendation
Faint
Take out the drum unit and toner cartridge assembly. Hold the
assembly level with both hands and gently shake it from side to
side several times to spread the toner evenly inside the cartridge.
Check if the Toner Setting in Replace Toner is set to
Continue (Continue mode). See Toner settings in Chapter 1 of
the Advanced User's Guide.
Check the machine’s environment. Conditions such as humidity,
high temperatures, and so on, may cause this print fault. See the
Safety and Legal booklet.
If the whole page is too light, Toner Save mode may be on. Turn
off Toner Save mode in the machine menu settings or Toner
Save mode in the printer Properties of the driver. See Toner save
in Chapter 1 of the Advanced User's Guide or Advanced tab in
Chapter 2 of the Software User's Guide.
Clean the corona wire of the drum unit. See Cleaning the corona
wire on page 42.
Put in a new toner cartridge. See Replacing the toner cartridge
on page 29.
Put in a new drum unit. See Replacing the drum unit on page 35.
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
C
DE
F
d
ef
g
BC
b
c
d
2
3

Troubleshooting
65
B
Grey background
Make sure that you use paper that meets our specifications. See
Acceptable paper and other print media on page 15.
Check the machine’s environment. Conditions such as high
temperatures and high humidity can increase the amount of
background shading. See the Safety and Legal booklet.
Put in a new toner cartridge. See Replacing the toner cartridge
on page 29.
Put in a new drum unit. See Replacing the drum unit on page 35.
Ghost
Make sure that you use paper that meets our specifications.
Rough-surfaced paper or thick print media may cause this
problem. See Acceptable paper and other print media
on page 15.
Make sure that you choose the correct media type in the printer
driver or in the machine’s Paper Type menu setting. See
Acceptable paper and other print media on page 15 and Basic tab
in Chapter 2 of the Software User's Guide.
Choose Reduce Ghosting mode in the printer driver. See Ghost
Reduction Setting in Chapter 2 (for Windows®) or Chapter 8 (for
Macintosh) of the Software User's Guide.
Put in a new toner cartridge. See Replacing the toner cartridge
on page 29.
Put in a new drum unit. See Replacing the drum unit on page 35.
The fuser unit may be contaminated. Call your Brother dealer.
Toner specks
Make sure that you use paper that meets our specifications.
Rough-surfaced paper may cause the problem. See Acceptable
paper and other print media on page 15.
Clean the corona wire and the drum unit. See Cleaning the corona
wire on page 42 and Cleaning the drum unit on page 43.
The drum unit may be damaged. Put in a new drum unit. See
Replacing the drum unit on page 35.
The fuser unit may be contaminated. Call your Brother dealer.
Examples of poor print quality Recommendation
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
ABCDEFGH
abcdefghijk
ABCD
abcde
01234

66
Hollow print
Make sure that you use paper that meets our specifications. See
Acceptable paper and other print media on page 15.
Choose Thick Paper mode in the printer driver, choose Thick in
the machine’s Paper Type menu setting or use thinner paper than
you are currently using. See Paper Type on page 14 and Basic
tab in the Software User's Guide.
Check the machine’s environment. Conditions such as high
humidity can cause hollow print. See the Safety and Legal
booklet.
The drum unit may be damaged. Put in a new drum unit. See
Replacing the drum unit on page 35.
All black
Clean the corona wire inside the drum unit by sliding the green tab
from left to right and right to left several times. Be sure to return
the green tab to the home position (a). See Cleaning the corona
wire on page 42.
The drum unit may be damaged. Put in a new drum unit. See
Replacing the drum unit on page 35.
The fuser unit may be contaminated. Call your Brother dealer.
White lines across the page
Make sure that you use paper that meets our specifications. A
rough surfaced paper or thick print media can cause problems.
Make sure that you choose the appropriate media type in the
printer driver or in the machine’s Paper Type menu setting. See
Acceptable paper and other print media on page 15 and Basic tab
in the Software User's Guide.
The problem may disappear by itself. Print multiple pages to clear
this problem, especially if the machine has not been used for a
long time.
The drum unit may be damaged. Put in a new drum unit. See
Replacing the drum unit on page 35.
Lines across the page
Clean the corona wire of the drum unit. See Cleaning the corona
wire on page 42.
The drum unit may be damaged. Put in a new drum unit. See
Replacing the drum unit on page 35.
Examples of poor print quality Recommendation
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
ABCDEFGH
abcdefghijk
ABCD
abcde
01234

Troubleshooting
67
B
White lines, bands or ribbing
across the page
Check the machine's environment. Conditions such as high
humidity and high temperatures may cause this print quality
problem.
If the problem is not solved after printing a few pages, put in a new
drum unit. (See Replacing the drum unit on page 35.)
White Spots on black text and
graphics at 94 mm intervals
Black Spots at 94 mm intervals
Make ten copies of a blank, white sheet of paper. See How to
copy on page 20. If the problem is not solved, the drum unit may
have glue from a label stuck on the OPC drum surface. Clean the
drum unit. See Cleaning the drum unit on page 43.
The drum unit may be damaged. Put in a new drum unit. See
Replacing the drum unit on page 35.
Black toner marks across the
page
Make sure that you use paper that meets our specifications. See
Acceptable paper and other print media on page 15.
If you use label sheets for laser printers, the glue from the sheets
may sometimes stick to the OPC drum surface. Clean the drum
unit. See Cleaning the drum unit on page 43.
Do not use paper that has clips or staples because they will
scratch the surface of the drum.
If the unpacked drum unit is in direct sunlight or room light, the unit
may be damaged.
The toner cartridge may be damaged. Put in a new toner
cartridge. See Replacing the toner cartridge on page 29.
The drum unit may be damaged. Put in a new drum unit. See
Replacing the drum unit on page 35.
Examples of poor print quality Recommendation
94 mm
94 mm
94 mm
94 mm
ABCDEFGH
abcdefghijk
ABCD
abcde
01234

68
Black lines down the page
Printed pages have toner stains
down the page.
Clean the corona wire inside the drum unit by sliding the green
tab. See Cleaning the corona wire on page 42.
Make sure the green tab of the corona wire is at the home
position (a).
The drum unit may be damaged. Put in a new drum unit. See
Replacing the drum unit on page 35.
The toner cartridge may be damaged. Put in a new toner
cartridge. See Replacing the toner cartridge on page 29.
The fuser unit may be contaminated. Call your Brother dealer.
White lines down the page
The toner cartridge may be damaged. Put in a new toner
cartridge. See Replacing the toner cartridge on page 29.
The drum unit may be damaged. Put in a new drum unit. See
Replacing the drum unit on page 35.
Check if the Toner Setting in Replace Toner is set to
Continue (Continue mode). See Toner settings in Chapter 1 of
the Advanced User's Guide.
Make sure that a torn piece of paper is not stuck inside the
machine blocking the scanner.
Page skewed
Make sure that the paper or other print media is loaded correctly
in the paper tray and that the guides are not too tight or too loose
against the paper stack.
Set the paper guides correctly. See Loading paper on page 7.
If you are using the manual feed slot, see Loading paper in the
manual feed slot on page 9.
The paper tray may be too full. See Loading paper on page 7.
Check the paper type and quality. See Acceptable paper and
other print media on page 15.
Check for loose objects such as torn paper inside the machine.
Verify that the two green envelope levers inside the back cover
are set to the same position.
Verify that the two grey Anti-Curl Levers inside the back cover are
set to the same position.
If the problem only occurs during duplex printing, check for torn
paper in the duplex tray, verify that the duplex tray is inserted
completely, and verify that the back cover is closed completely.
Examples of poor print quality Recommendation
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
ABCDEFGH
abcdefghijk
ABCD
abcde
01234

Troubleshooting
69
B
Curled or wavy
Check the paper type and quality. High temperatures and high
humidity will cause paper to curl. See Acceptable paper and other
print media on page 15.
If you do not use the machine often, the paper may have been in
the paper tray too long. Turn over the stack of paper in the paper
tray. Also, fan the paper stack and then rotate the paper 180 in
the paper tray.
Open the back cover (face-up output tray) for the machine to eject
printed pages onto the face-up output tray.
Choose Reduce Paper Curl mode in the printer driver when you
do not use our recommended paper. See Other Print Options (for
Windows®) or Print Settings (For Macintosh) in the Software
User's Guide.
Wrinkles or creases
Make sure that the paper is loaded correctly. See Loading paper
on page 7.
Check the paper type and quality. See Acceptable paper and
other print media on page 15.
Turn over the stack of paper in the tray or try rotating the paper
180 in the input tray.
Examples of poor print quality Recommendation
B DEFGH
abc efghijk
ACD
bcde
134

70
Envelope creases
Make sure that the two green envelope levers inside the back
cover are pulled down when you print the envelope.
Note
When you have finished printing, open the back cover and reset
the two green levers back to their original position.
Examples of poor print quality Recommendation

Troubleshooting
71
B
Poor fixing
Open the back cover and make sure that the two green envelope
levers on the left and right hand sides are in the up position.
Choose Improve Toner Fixing mode in the printer driver. See
Other Print Options (for Windows®) or Print Settings (For
Macintosh) in the Software User's Guide.
If this selection does not provide enough improvement, select
Thicker Paper in Media Type settings.
Examples of poor print quality Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

72
Curled
Choose Reduce Paper Curl mode in the printer driver when you
do not use our recommended paper. See Other Print Options (for
Windows®) or Print Settings (For Macintosh) in the Software
User's Guide.
Turn the paper over in the paper tray, and print again. (Excluding
letterhead paper) If the problems remains, switch the Anti-Curl
Levers as follows:
aOpen the back cover.
bLift the lever (1) and slide the two grey levers (2) in the
direction of the arrow.
Examples of poor print quality Recommendation
1
2
2
1
2

Troubleshooting
73
B
Curled
Lift up the output tray support flap (1).
Examples of poor print quality Recommendation
1

74
Machine Information B
Checking the Serial Number B
You can see the machine’s Serial Number on
the LCD.
aPress Menu.
bPress a or b to choose 3.Machine
Info..
Press OK.
cPress a or b to choose 1.Serial No..
Press OK.
dPress Stop/Exit.
Reset functions B
The following reset function is available:
All Settings
You can reset all the machine’s settings back
to its default factory settings.
Brother strongly recommends you perform
this operation when you dispose of the
machine.
Note
Unplug the interface cable before you
choose All Settings.
How to reset the machine B
aPress Menu.
bPress a or b to choose 1.General
Setup.
Press OK.
cPress a or b to choose 5.Reset.
Press OK.
dPress OK.
eDo one of the following:
To reset the settings, press a to
choose Reset. Then go to step f.
To exit without making changes,
press b to choose Exit.
Then go to step g.
fYou will be asked if you want to reboot
the machine. Do one of the following:
To reboot the machine, press a to
choos Yes.
The machine will begin the reset.
To exit without rebooting, press b to
choose No.
Then go to step g.
gPress Stop/Exit.

75
C
C
On-screen
programming C
Your machine has been designed to be easy
to use. The LCD provides on-screen
programming using the menu keys.
We have created step by step on-screen
instructions to help you program your
machine. Simply follow the steps as they
guide you through the menu selections and
programming options.
Menu table C
You can program your machine by using the
Menu table on page 77. These pages list the
menu selections and options. Press Menu
and then press a or b to access the menus
and program your machine. For example, to
set Copy Quality to Photo Quality
aPress Menu.
bPress a or b to choose 2.Copy.
Press OK.
cPress a or b to choose 1.Quality.
Press OK.
dPress a or b to choose Photo.
Press OK.
ePress Stop/Exit.
How to access the menu
mode C
aPress Menu.
bChoose an option. You can scroll
through each menu level by pressing a
or b for the direction you want.
cPress OK when the option you want
appears on the LCD.
The LCD will then show the next menu
level.
dPress a or b to scroll to your next menu
selection.
ePress OK.
When you have finished setting an
option, the LCD will show Accepted.
fPress Stop/Exit to exit Menu mode.
Menu and features C

76
Menu keys C
Access the menu.
Go to the next menu
level.
Accept an option.
Exit the menu by
pressing repeatedly.
Go back to the previous
menu level.
Scroll through the
current menu level.
Exit the menu.

Menu and features
77
C
Menu table C
The factory settings are shown in Bold with an asterisk.
Choose & OK Choose & OK to accept to exit
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page
1.General
Setup
1.Paper 1.Paper
Type
—Thin
Plain*
Thick
Thicker
Recycled
Paper
Label
Sets the type of
paper in the paper
tray.
14
2.Paper
Size
—A4*
Letter
Executive
A5
A5 L
A6
B5
B6
16K(195x270mm)
16K(184x260mm)
16K(197x273mm)
Sets the size of the
paper in the paper
tray.
2.Ecology 1.Toner
Save
—On
Off*
Increases the page
yield of the toner
cartridge.
See 1.
1See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.

78
1.General
Setup
(Continued)
2.Ecology
(Continued)
2.Sleep
Time
— Range varies
depending on
models.
003Min*
Conserves power. See 1.
3.LCD
Contrast
——-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
Adjusts the contrast
of the LCD.
4.Replace
Toner
——Continue
Stop*
The machine will
stop printing until you
replace the toner
cartridge.
5.Reset 1.All
Settings
—a Reset
b Exit
Restores the
machine's settings to
the original factory
default settings.
74
0.Local
Language
— (Choose your
language)
— Allows you to change
the LCD language for
your country.
6
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page
1See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.

Menu and features
79
C
Level 1 Level 2 Level 3 Options Descriptions Page
2.Copy
(Continued)
1.Quality —Auto*
Text
Photo
Graph
You can choose the
Copy resolution for
your type of
document.
See 1.
2.Brightness —-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
Adjust the brightness
for copies.
3.Contrast —-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
Adjusts the contrast
for copies.
1See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
Level 1 Level 2 Level 3 Options Descriptions Page
3.Machine Info. 1.Serial No. — — You can check the
serial number of your
machine.
74
2.Page Counter —Total
List
Copy
Print
You can check the
number of total
pages the machine
has printed during its
life.
See 1.
3.User
Settings
——
4.Drum Life — — You can check the
percentage of a
Drum life that
remains available.
1See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.

80
D
General D
Note
This chapter provides a summary of the machines’ specifications. For additional specifications
visit http://www.brother-cn.net/ for details.
Specifications D
Printer Type Laser
Print Method Electrophotography by semiconductor laser beam scanning
Memory Capacity (For DCP-7055) 16 MB
(For DCP-7060D) 32 MB
LCD (liquid crystal
display)
10 characters 2 lines
Power Source 220 - 240 V AC 50/60Hz
Power Consumption 1Peak: 1080 W
Copying (Average): Approx. 445 W 2 at 25 C (77 F)
Deep Sleep (Average): Approx. 0.9 W
Ready (Average): Approx. 55 W at 25 C (77 F)
1USB connection to PC
2When making a copy from one sheet

Specifications
81
D
Dimensions D
Weight With Consumables:
(For DCP-7055) 9.8 kg
(For DCP-7060D) 10.1 kg
405 mm 398.5 mm
268 mm

82
Noise level Sound power 1
Operating (Copying): (For DCP-7055)
LWAd = 6.60 B (A)
(For DCP-7060D)
LWAd=6.74 B (A)
Standby: LWAd = 4.30 B (A)
Sound pressure
Operating (Printing): LPAm = 53 dB (A)
Standby: LPAm = 30 dB (A)
1Measured in accordance with ISO 9296.
Temperature Operating: 10 to 32.5C
Storage: 0 to 40C
Humidity Operating: 20 to 80% (without condensation)
Storage: 10 to 90% (without condensation)

Specifications
83
D
Document Size D
Document Size
(Single-sided)
Scanner Glass Width:
Scanner Glass Length:
Max. 215.9 mm
Max. 297 mm

84
Print media D
1For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine
to avoid the possibility of smudging.
260 to 105 g/m2 for duplex print.
Paper Input Paper Tray
Paper Type: Plain paper, Thin paper or Recycled paper
Paper Size: Letter, A4, B5 (ISO/JIS), A5,
A5 (Long Edge), B6 (ISO), A6, Executive,
16K(195x270mm), 16K(184x260mm),
16K(197x273mm)
Paper Weight: 60 to 105 g/m2
Maximum Paper Tray
Capacity: Up to 250 sheets of 80 g/m2
Plain paper
Manual Feed Slot (Manual)
Paper Type: Envelopes, Labels 1, Thin paper, Thick
paper, Thicker paper, Recycled paper,
Bond paper or Plain paper
Paper Size: Width: 76.2 to 216 mm
Length: 116 to 406.4 mm
Paper Weight: 60 to 163 g/m22
Maximum Paper Tray
Capacity: One sheet at a time 80 g/m2 Plain paper
Paper Output Face-Down Output Tray Up to 100 sheets (face down print delivery
to the Face down output paper tray)
Face-Up Output Tray One sheet (face up print delivery to the
Face up output paper tray)
Duplex
Printing
(For
DCP-7060D)
Paper Size
(Automatic Duplex):
Paper Weight
(Automatic Duplex):
Paper Type
(Automatic Duplex):
A4
60 to 105 g/m2
Plain paper or Recycled paper

Specifications
85
D
Copy D
Color/Monochrome Monochrome
Copy Width Max. 204 mm
Multiple Copies Stacks or Sorts up to 99 pages
Reduce/Enlarge 25% to 400% (in increments of 1%)
Resolution Up to 600 600 dpi
First Copy Out Time (For DCP-7055)
Less than 12 seconds (from the READY mode and standard tray)
(For DCP-7060D)
Less than 11 seconds (from the READY mode and standard tray)
Ready At 25C (77F)

86
Scanner D
1For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/.
2Maximum 1200 1200 dpi scanning with the WIA driver in Windows® XP, Windows Vista® and Windows® 7
(resolution up to 19200 19200 dpi can be chosen by using the scanner utility)
Colour/Black Yes/Yes
TWAIN Compliant Yes (Windows®2000 Professional/Windows®XP/
Windows®XP Professional x64 Edition/Windows Vista®/
Windows®7)
Mac OS X 10.4.11, 10.5.x, 10.6.x 1
WIA Compliant Yes (Windows® XP/Windows Vista®/Windows®7)
Colour Depth 48 bit internal / 24 bit external colour
Resolution Up to 19200 19200 dpi (interpolated) 2
Up to 600 2400 dpi (optical) 2 (from Scanner Glass)
Scanning Width Max. 204 mm
Greyscale 256 levels

Specifications
87
D
Printer D
1The print speed may vary depending on the type of document you print.
Automatic 2-sided
(Duplex) Print
(For DCP-7060D)
Yes
Resolution 600 dpi 600 dpi, HQ1200 (2400 600 dpi) quality
Print Speed
(Duplex) Up to 5 pages/minute (A4 size) 1
Print Speed (For DCP-7055)
Up to 20 pages/minute (A4 size) 1
(For DCP-7060D)
Up to 24 pages/minute (A4 size) 1
First Print Out Time (For DCP-7055)
Less than 10.0 seconds (from the READY mode and standard tray)
(For DCP-7060D)
Less than 8.5 seconds (from the READY mode and standard tray)

Specifications
89
D
Computer requirements D
Minimum System Requirements and Supported PC Software Functions
Computer Platform &
Operating System
Version
Processor
Minimum
Speed
Minimum
RAM
Recommended
RAM
Hard Disk Space
to install
Supported
PC
Software
Functions
Supported
PC
Interface
3
For
Drivers
For
Applications
Windows
®
Operating
System
1
Windows
®
2000
Professional
4
Intel®
Pentium® II
or equivalent
64 MB 256 MB 150 MB 500 MB Printing,
Scanning
USB
Windows
®
XP
Home
24
Windows
®
XP
Professional
24
128 MB
Windows
®
XP
Professional
x64
Edition
24
64-bit
(Intel®64 or
AMD64)
supported
CPU
256 MB 512 MB
Windows
Vista®24
Intel®
Pentium® 4
or equivalent
64-bit
(Intel®64 or
AMD64)
supported
CPU
512 MB 1 GB 500 MB 1.2 GB
Windows
®
724
Intel®
Pentium® 4
or equivalent
64-bit
(Intel®64 or
AMD64)
supported
CPU
1 GB
(32-bit)
2 GB
(64-bit)
1 GB
(32-bit)
2 GB
(64-bit)
650 MB

90
1Internet Explorer® 6.0 or greater.
2For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi.
3Third-party USB ports are not supported.
4Presto! PageManager on the CD-ROM supports Microsoft® Windows® 2000, Windows® XP, Windows Vista® and
Windows® 7.
For the latest driver updates, visit http://solutions.brother.com/.
All trademarks, brand and product names are property of their respective companies.
Windows
®
Operating
System
1
Windows
Server®
2003
(print only
via
network)
Intel®
Pentium® III
or equivalent
256 MB 512 MB 50 MB N/A Printing
Windows
Server®
2003 x64
Edition
(print only
via
network)
64-bit
(Intel®64 or
AMD64)
supported
CPU
Windows
Server®
2008
(print only
via
network)
Intel®
Pentium® 4
or equivalent
64-bit
(Intel®64 or
AMD64)
supported
CPU
512 MB 2 GB
Windows
Server®
2008 R2
(print only
via
network)
64-bit
(Intel®64 or
AMD64)
supported
CPU
Macintosh
Operating
System
Mac OS X
10.4.11
10.5.x
PowerPC
G4/G5
Intel® Core™
Processor
512 MB 1 GB 80 MB 400 MB Printing,
Scanning
USB
Mac OS X
10.6.x
Intel® Core™
Processor
1 GB 2 GB
Minimum System Requirements and Supported PC Software Functions
Computer Platform &
Operating System
Version
Processor
Minimum
Speed
Minimum
RAM
Recommended
RAM
Hard Disk Space
to install
Supported
PC
Software
Functions
Supported
PC
Interface
3
For
Drivers
For
Applications

Specifications
91
D
Consumable items D
1Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
2Drum yield is approximate, and may vary by type of use.
Note
• Brother does not recommend the use of consumables other than genuine Brother
consumables.
• Your machine warranty may not cover any damage arising from the use of non genuine Brother
consumables.
Toner Cartridge Standard Toner Cartridge:
TN-2015 (For DCP-7055) Approx. 700 pages (A4) 1
TN-2215 (For DCP-7060D) Approx. 1,200 pages (A4) 1
High-Yield Toner Cartridge: Approx. 2,600 pages (A4) 1
TN-2225 (For DCP-7060D)
Drum Unit DR-2245 (For DCP-7055)
DR-2250 (For DCP-7060D) Approx. 12,000 pages (A4) 2

Index
92
E
C
Cleaning
Cleaning:paper pick-up rollers ..............48
corona wire ...........................................42
drum unit ...............................................43
scanner .................................................41
Consumable items ...................................28
disposal .................................................33
replacing ...............................................49
Control panel overview ..............................4
Copy .........................................................20
keys .........................................................4
D
Document
how to load ............................................19
Drum unit
cleaning .......................................... 42, 43
replacing ...............................................35
Duplex
paper jam ..............................................59
printing ..................................................84
troubleshooting ........................49, 50, 62
E
Envelopes ...................................10, 15, 17
Error messages on LCD ..........................49
Drum Error ............................................35
Drum Stop .............................................35
Duplex Disabled ....................................49
Init Unable XX .......................................50
Jam Duplex ...........................................50
No Paper ...............................................50
Out of Memory ......................................50
Print Unable XX ....................................51
Replace Drum .......................................35
Replace Toner ......................................30
Toner Ended .........................................30
Toner Low .............................................30
G
Greyscale .................................................86
H
HELP
LCD messages ..................................... 75
Menu Table .......................................... 77
J
Jams
paper .................................................... 52
L
Labels ..................................... 9, 10, 15, 18
LCD (liquid crystal display) ..................5, 75
M
Machine information
how to reset the machine ..................... 74
reset functions ...................................... 74
serial number ........................................ 74
Maintenance, routine ............................... 40
replacing
drum unit ........................................... 35
toner cartridge ................................... 29
Menu Table ............................................. 77
Mode, entering
copy ...................................................... 20
O
OPC drum ............................................... 67
Out of Memory message ......................... 50

93
E
P
Paper ................................................ 15, 84
how to load .............................................7
in manual feed slot ...............................9
in paper tray .........................................7
jams ............................................... 50, 52
recommended .......................................16
size ................................................ 14, 15
tray capacity ..........................................15
type ................................................ 14, 15
Print
difficulties ..............................................61
emulation ..............................................87
quality ...................................................63
resolution ..............................................87
specifications ........................................87
Print quality ..............................................64
Programming your machine .....................75
Q
Quality
printing ..................................................63
R
Replacing
drum unit ...............................................35
toner cartridge .......................................29
Resolution
copy ......................................................85
print .......................................................87
scan ......................................................86
S
Safety Instructions ...................................... i
Scan ...........................................................4
Scanner glass
using .....................................................19
T
Toner cartridge
replacing ............................................... 29
Troubleshooting ....................................... 49
error messages on LCD ....................... 49
if you are having difficulty
copy quality ....................................... 61
paper handling .................................. 63
print quality ........................................ 63
printing .............................................. 61
scanning ............................................ 62
software ............................................. 62
maintenance messages on LCD .......... 49
paper jam .......................... 52, 53, 55, 59

These machines are approved for use in the country of purchase only. Local Brother companies
or their dealers will only support machines purchased in their own countries.
