Brother Hl 3140Cw Quick Start Guide
Brother-Hl-3170Cdw-Quick-Start-Guide brother-hl-3170cdw-quick-start-guide
HL-3140CW to the manual e0aa8c24-48bf-4264-b431-d5df4f3c08f9
2014-07-05
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Quick Setup Guide Start Here HL-3140CW / HL-3150CDN HL-3150CDW / HL-3170CDW Thank you for choosing Brother, your support is important to us and we value your business. Your Brother product is engineered and manufactured to the highest standards to deliver reliable performance, day-in and day-out. Please read the Product Safety Guide first, then read this Quick Setup Guide for the correct setup and installation procedure. To view the Quick Setup Guide in other languages, please visit http://solutions.brother.com/. (HL-3140CW / HL-3170CDW) In USA: To download other guides for this product, visit the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on your model's page. NOTE Not all models are available in all countries. 1 Unpack the machine and check the components Drum Unit and Toner Cartridge Assemblies (pre-installed) (Black, Cyan, Magenta and Yellow) Waste Toner Box (pre-installed) Belt Unit (pre-installed) Quick Setup Guide CD-ROM AC Power Cord Product Safety Guide ENG Version 0 1 WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries. WARNING Plastic bags are used in the packing of your machine. Plastic bags are not toys. To avoid the danger of suffocation, keep these bags away from babies and children, and dispose of them correctly. NOTE • Keep a minimum gap around the machine as shown in the illustration. 320 mm (12.6 in.) 150 mm (6.0 in.) 150 mm (6.0 in.) 150 mm (6.0 in.) • The components included in the box may differ depending on your country. • We recommend that you save the original packaging. • If for any reason you must ship your machine, carefully repack the machine in the original packaging to avoid any damage during transit. The machine should be adequately insured with the carrier. For details on how to repack the machine, see User's Guide: Packing and shipping the machine. • Illustrations in this Quick Setup Guide are based on the HL-3170CDW. • The interface cable is not a standard accessory. Buy the appropriate interface cable for the connection you want to use (USB or Network (HL-3150CDN / HL-3150CDW / HL-3170CDW)). USB cable We recommend using a USB 2.0 cable (Type A/B) that is no longer than 2 meters (6 feet). Network cable (HL-3150CDN / HL-3150CDW / HL-3170CDW) Use a straight-through Category 5 (or greater) twisted-pair cable for 10BASE-T or 100BASE-TX Fast Ethernet Network. 2 2 Remove the packing material from the machine d Take out all four drum and toner cartridge assemblies. CAUTION CAUTION DO NOT eat the silica gel pack, please throw it away. If ingested, seek medical attention immediately. IMPORTANT DO NOT connect the AC power cord yet. a b Remove the packing tape from the outside of the machine. IMPORTANT To avoid print quality problems, DO NOT touch the shaded part shown in the illustration. Fully open the top cover by lifting up on the handle a. e c Remove the orange packing piece from the belt unit. Slide all eight yellow drum locks in the direction of the arrows as shown in the illustration below. f Remove the orange packing piece from each drum and toner cartridge assembly. 3 g Using both hands, hold each drum and toner cartridge assembly level, and gently shake it from side to side several times to distribute the toner evenly inside the assembly. a h 3 Load paper in the paper tray Pull the paper tray completely out of the machine. Slide all four drum and toner cartridge assemblies into the machine. Make sure the toner cartridge color matches the same color label on the machine. b BK While pressing the green paper-guide release lever a, slide the paper guides to fit the paper size you are loading in the tray. Make sure the guides are firmly in the slots. C M Y BK - Black M - Magenta i 4 C - Cyan Y - Yellow Close the top cover of the machine. c Fan the stack of paper well to avoid paper jams and misfeeds. d Load paper in the tray and make sure: The paper is below the maximum paper mark (bbb) a. Overfilling the paper tray will cause paper jams. The side to be printed on is face down. The paper guides touch the sides of the paper so it will feed properly. 4 IMPORTANT DO NOT connect the interface cable yet. a b e f Put the paper tray firmly back in the machine. Make sure it is completely inserted into the machine. Lift the support flap a to prevent paper from sliding off the face-down output tray. Turn on the machine c Connect the AC power cord to the machine and then connect it to an AC power outlet. Press and hold down on the control panel. Do one of the following: For HL-3140CW / HL-3150CDW / HL-3170CDW: Go to step 5. For HL-3150CDN: Go to step 6. For information about recommended paper: see User's Guide: Recommended paper and print media. 5 5 a Wireless setup for WLAN models only (if needed) For mobile device users: press a to choose Yes. a 6 Print a test page Press Go. The machine will print a test page. Check that the test page has printed correctly. Go to step 9 on page 17 to continue the wireless setup. After finishing the wireless setup, return to step 6 to finish the machine setup. NOTE To change the language on your machine first, you can choose No. You will be able to configure the wireless settings later. b For all other users: press b to choose No. Then go to step 6. NOTE This function will no longer be available after the first print job you send from your computer. Wireless setup for Windows® and Macintosh users will be covered in later steps. a 7 Set your language Press a or b to choose General Setup. Press OK. b c Press OK to choose Local Language. Press a or b to choose your language. Press OK. d Press Cancel. Now go to Next page to install the printer driver. 6 8 Choose your connection type These installation instructions are for Windows® XP Home/XP Professional/XP Professional x64 Edition, Windows Vista®, Windows® 7, Windows® 8, Windows Server® 2003/2003 x64 Edition/2008/2008 R2/2012, and Mac OS X v10.6.8, 10.7.x and 10.8.x. NOTE You can visit us at http://solutions.brother.com/ where you can get product support, the latest driver updates and utilities, and answers to frequently asked questions (FAQs). Macintosh 7 Windows® To connect your iOS or Android™ device or Windows® Phone to your Brother machine using Wi-Fi Direct™, please download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Macintosh NOTE Windows® Windows® and Macintosh, go to page 17 Wireless Network For Wireless Network Macintosh Windows®, go to page 11 Macintosh, go to page 15 Wired Network For Wired Network USB Windows®, go to page 8 Macintosh, go to page 10 Windows® For USB Interface Cables USB Windows® For Windows® USB Interface Cable Users 9 Before you install b Click Install Printer Driver, and click Yes if you accept the license agreement. IMPORTANT • If there are any programs running, close them. • The screens may differ depending on your operating system. a b Make sure your computer is ON and you are logged on with Administrator rights. Press and hold down to turn off the machine, and make sure the USB interface cable is NOT connected. If you have already connected the cable, disconnect it. 10 a Install the printer driver Put the CD-ROM into your CD-ROM drive. If prompted, select your model and language. NOTE • If the Brother screen does not appear automatically, go to Computer (My Computer), double-click the CD-ROM icon, and then double-click start.exe. • For Windows Vista®, Windows® 7 and Windows® 8 users: when the User Account Control screen appears, permit the window to continue the installation. 8 c Choose Local Connection (USB), and then click Next. NOTE For HL-3170CDW: to install the PS driver (BR-Script3 printer driver), choose Custom Install, and then follow the on-screen instructions. d e Follow the on-screen instructions until the Plug in the USB cable screen appears. Connect the USB cable to the USB port marked with the symbol on your machine, and then connect the cable to your computer. USB f Press and hold down machine. Windows® to turn on the The installation will automatically continue. The installation screens appear one after another. If prompted, follow any on-screen instructions. IMPORTANT DO NOT cancel any of the screens during the installation. It may take a few minutes for all screens to appear. g When the Setup is Complete screen appears, make your selection, and then click Finish. NOTE The installation is now complete. NOTE • If the Brother manuals included on the CD-ROM are in PDF format, use Adobe® Reader® to open them. If Adobe® Reader® is installed on your computer but cannot open the files, change the file association for ".pdf" to "Adobe® Reader®" in your Control Panel. For more information, see the FAQ section for this model at http://solutions.brother.com/. • XML Paper Specification Printer Driver The XML Paper Specification Printer Driver is the most suitable driver for Windows Vista®, Windows® 7 and Windows® 8 when printing from applications that use the XML Paper Specification. Please download the latest driver from the Brother Solutions Center at http://solutions.brother.com/. 9 Macintosh Finish USB Depending on your security settings when using the machine or its software, a Windows® Security or antivirus software window may appear. Please allow or permit the window to continue. Windows® h When the On-Line Registration screen appears, make your selection and follow the on-screen instructions. Once you have completed the registration process, click Next. USB Macintosh For Macintosh USB Interface Cable Users 9 Before you install d NOTE It may take a few minutes for the installation to complete. IMPORTANT For users of Mac OS X v10.6.7 or lower: upgrade to Mac OS X v10.6.8, 10.7.x, 10.8.x. (For the latest drivers and information for the Mac OS X you are using, visit http://solutions.brother.com/.) a b The installation screens appear one after another. If prompted, follow any on-screen instructions. e Choose your machine from the list, and then click Next. Make sure your machine is connected to an AC power source and your Macintosh is ON. You must be logged on with Administrator rights. Connect the USB cable to the USB port marked with the symbol on your machine, and then connect the cable to your Macintosh. f When the Add Printer screen appears, click Add Printer. g Choose your machine from the list, click Add, and then click Next. NOTE • For HL-3170CDW: to add the PS driver (BR-Script3 printer driver), select it from the Print Using (Use) pop-up menu. c Make sure your machine is turned on. 10 a b c Install the printer driver Put the CD-ROM into your CD-ROM drive, and then double-click the BROTHER icon on your desktop. Double-click the Start Here OSX icon. If prompted, select your model. (HL-3140CW / HL-3150CDW / HL-3170CDW) Choose Local Connection (USB), and then click Next. 10 • When the Brother Support screen appears, make your selection and follow the on-screen instructions. Finish The installation is now complete. Wired Network Windows® For Windows® Wired Network Interface Cable / Peer-to-Peer Network Users (HL-3150CDN / HL-3150CDW / HL-3170CDW) 9 Before you install TCP/IP TCP/IP a Router b Machine IMPORTANT • If there are any programs running, close them. • The screens may differ depending on your operating system. c d Connect the network interface cable to the Ethernet port, and then connect it to a free port on your hub. Make sure your machine is turned on. 10 a Install the printer driver Put the CD-ROM into your CD-ROM drive. If prompted, select your model and language. NOTE NOTE If you are going to connect the machine to your network, we recommend that you contact your system administrator prior to installation. • If the Brother screen does not appear automatically, go to Computer (My Computer), double-click the CD-ROM icon, and then double-click start.exe. Remove the protective cap from the Ethernet port marked with a machine. symbol on your • For Windows Vista®, Windows® 7 and Windows® 8 users: when the User Account Control screen appears, permit the window to continue the installation. b Choose Wired Network Connection (Ethernet), and then click Next. NOTE For HL-3170CDW: to install the PS driver (BR-Script3 printer driver), choose Custom Install, and then follow the on-screen instructions. d Choose Brother Peer-to-Peer Network Printer, and then click Next. 11 Macintosh c Click Install Printer Driver, and click Yes if you accept the license agreement. Wired Network b Make sure your computer is ON and you are logged on with Administrator rights. Windows® a Wired Network NOTE NOTE Choose your Firewall setting preference, and then click Next. • If the Brother manuals included on the CD-ROM are in PDF format, use Adobe® Reader® to open them. If Adobe® Reader® is installed on your computer but cannot open the files, change the file association for ".pdf" to "Adobe® Reader®" in your Control Panel. For more information, see the FAQ section for this model at http://solutions.brother.com/. e The installation will automatically continue. The installation screens appear one after another. If prompted, follow any on-screen instructions. IMPORTANT DO NOT cancel any of the screens during the installation. It may take a few minutes for all screens to appear. NOTE • If prompted, choose your machine from the list, and then click Next. • If there is more than one of the same model connected on your network, the IP Address and Node Name will be displayed to help you identify the machine. • You can find your machine’s IP Address and the Node Name by printing out the Printer Settings Page (see Print the Printer Settings Page on page 31). f g When the On-Line Registration screen appears, make your selection and follow the on-screen instructions. Once you have completed the registration process, click Next. When the Setup is Complete screen appears, make your selection, and then click Finish. NOTE Depending on your security settings when using the machine or its software, a Windows® Security or antivirus software window may appear. Please allow or permit the window to continue. Finish 12 Windows® The installation is now complete. • XML Paper Specification Printer Driver The XML Paper Specification Printer Driver is the most suitable driver for Windows Vista®, Windows® 7 and Windows® 8 when printing from applications that use the XML Paper Specification. Please download the latest driver from the Brother Solutions Center at http://solutions.brother.com/. Wired Network Windows® For Windows® Wired Network Interface Cable / Shared Network Users (HL-3150CDN / HL-3150CDW / HL-3170CDW) 9 Before you install 10 a Install the printer driver Put the CD-ROM into your CD-ROM drive. If prompted, select your model and language. NOTE TCP/IP • If the Brother screen does not appear automatically, go to Computer (My Computer), double-click the CD-ROM icon, and then double-click start.exe. • For Windows Vista®, Windows® 7 and Windows® 8 users: when the User Account Control screen appears, permit the window to continue the installation. a b c d Client computer Computer known as “Server” or “Print server” TCP/IP or USB Machine b Click Install Printer Driver, and click Yes if you accept the license agreement. IMPORTANT • If there are any programs running, close them. • The screens may differ depending on your operating system. b Make sure your computer is ON and you are logged on with Administrator rights. Make sure your machine is turned on. Choose Wired Network Connection (Ethernet), and then click Next. NOTE For HL-3170CDW: to install the PS driver (BR-Script3 printer driver), choose Custom Install, and then follow the on-screen instructions. d e Choose Network Shared Printer, and then click Next. Choose your machine’s queue, and then click OK. 13 Macintosh a c Wired Network If you are going to connect the machine to your network, we recommend that you contact your system administrator prior to installation. Windows® NOTE Wired Network NOTE Contact your administrator if you do not know the location or the name of the machine queue on the network. f The installation will automatically continue. The installation screens appear one after another. If prompted, follow any on-screen instructions. IMPORTANT DO NOT cancel any of the screens during the installation. It may take a few minutes for all screens to appear. g h When the On-Line Registration screen appears, make your selection and follow the on-screen instructions. Once you have completed the registration process, click Next. When the Setup is Complete screen appears, make your selection, and then click Finish. NOTE Depending on your security settings when using the machine or its software, a Windows® Security or antivirus software window may appear. Please allow or permit the window to continue. Finish The installation is now complete. NOTE • If the Brother manuals included on the CD-ROM are in PDF format, use Adobe® Reader® to open them. If Adobe® Reader® is installed on your computer but cannot open the files, change the file association for ".pdf" to "Adobe® Reader®" in your Control Panel. For more information, see the FAQ section for this model at http://solutions.brother.com/. • XML Paper Specification Printer Driver The XML Paper Specification Printer Driver is the most suitable driver for Windows Vista®, Windows® 7 and Windows® 8 when printing from applications that use the XML Paper Specification. Please download the latest driver from the Brother Solutions Center at http://solutions.brother.com/. 14 Windows® Wired Network Macintosh For Macintosh Wired Network Interface Cable Users (HL-3150CDN / HL-3150CDW / HL-3170CDW) 9 Before you install a IMPORTANT For users of Mac OS X v10.6.7 or lower: upgrade to Mac OS X v10.6.8, 10.7.x, 10.8.x. (For the latest drivers and information for the Mac OS X you are using, visit http://solutions.brother.com/.) a b 10 b Install the printer driver Put the CD-ROM into your CD-ROM drive, and then double-click the BROTHER icon on your desktop. Double-click the Start Here OSX icon. If prompted, select your model. Make sure your machine is connected to an AC power source and your Macintosh is ON. You must be logged on with Administrator rights. Remove the protective cap from the Ethernet port marked with a machine. symbol on your c (HL-3150CDW / HL-3170CDW) Choose Wired Network Connection (Ethernet), and then click Next. d The installation screens appear one after another. If prompted, follow any on-screen instructions. It may take a few minutes for the installation to complete. e Choose your machine from the list, and then click Next. NOTE d • If there is more than one of the same model connected on your network, the IP Address will be displayed to help you identify the machine. Make sure your machine is turned on. • You can find your machine’s IP Address by printing out the Printer Settings Page (see Print the Printer Settings Page on page 31). f When the Add Printer screen appears, click Add Printer. 15 Macintosh Connect the network interface cable to the Ethernet port, and then connect it to a free port on your hub. Wired Network c Windows® NOTE Wired Network g Choose your machine from the list, click Add, and then click Next. (OS X v10.8.x) Select HL-XXXX CUPS driver from the Use pop-up menu. (Where XXXX is your model name.) NOTE • For HL-3170CDW: to add the PS driver (BR-Script3 printer driver), select it from the Print Using (Use) pop-up menu. • When the Brother Support screen appears, make your selection and follow the on-screen instructions. Finish 16 The installation is now complete. Macintosh For Wireless Network Users For Wireless Network Interface Users (HL-3140CW / HL-3150CDW / HL-3170CDW) 9 Before you begin First you must configure the wireless network settings of your machine to communicate with your wireless access point/router. After the machine is configured to communicate with your wireless access point/router, the computers and mobile devices on your network will have access to the machine. To use the machine from a computer, you must install the printer driver. The following steps will guide you through the configuration and installation process: IMPORTANT • If you are going to connect the machine to your network, we recommend that you contact your system administrator prior to installation. You must know your wireless network settings before you proceed with this installation. • If you have previously configured the wireless settings of the machine, you must reset the network settings before you can configure the wireless settings again. 1. On your machine, press a or b to choose Network, and press OK. 2. Press a or b to choose Network Reset, and press OK. 3. When Reboot OK? appears, press a to choose Yes. NOTE • To achieve optimum results with normal everyday document printing, place the Brother machine as close to the wireless access point/router as possible, with minimal obstructions. Large objects and walls between the two devices and interference from other electronic devices can affect the data transfer speed of your documents. Due to these factors, wireless may not be the best method of connection for all types of documents and applications. If you are printing large files, such as multi-page documents with mixed text and large graphics, you may want to consider choosing wired Ethernet for a faster data transfer or USB for the fastest throughput speed. • Although the Brother HL-3150CDW and HL-3170CDW can be used in both a wired and a wireless network, only one of the connection methods can be used at a time. • If you use your machine in an IEEE 802.1x supported wireless network, see Network User's Guide: Using IEEE 802.1x authentication. Infrastructure Mode a Wireless access point/router b Wireless Network machine (your machine) e Mobile device connected to the wireless access point/router 17 Macintosh Wireless Network d Wired computer connected to the wireless access point/router Windows® c Wireless capable computer connected to the wireless access point/router For Wireless Network Users 10 Choose your wireless setup method The following instructions will offer three methods for setting up your Brother machine on a wireless network. If you began the wireless setup from step 5 on page 6 (for mobile devices), go to method b (Setup Wizard). For all other users, choose the method you prefer for your environment. NOTE For instructions on setting up your machine in any other wireless environment, see Network User's Guide. a Setup using the CD-ROM and temporarily using a USB cable (Windows® and Macintosh) We recommend using a computer wirelessly connected to your network for this method. IMPORTANT • You need to temporarily use a USB cable during configuration (cable not included). • If you are using Windows® XP, or using a network cable to connect your computer to your wireless access point/router, you need to know the SSID and Network Key of your wireless access point/router before you proceed. Please write down your wireless network settings in the area below. • If you need assistance during setup and want to contact Brother Customer Service, make sure you have your SSID (Network Name) and Network Key ready. We cannot assist you in locating this information. Item Record the current wireless network settings SSID (Network Name) Network Key* (Security Key/Encryption Key) * The Network Key may also be described as the Password, Security Key, or Encryption Key. NOTE • If you do not know this information (SSID and Network Key), you cannot continue the wireless setup. • To find this information (SSID and Network Key): 1. Check the documentation provided with your wireless access point/router. 2. The default Network Name could be the access point/router manufacturer's name or the model name. 3. If you do not know the security information, please consult the router manufacturer, your system administrator, or your internet provider. Now go to 18 page 20 For Wireless Network Users b Manual setup from the control panel using the Setup Wizard (Windows®, Macintosh and mobile devices) If your wireless access point/router does not support WPS (Wi-Fi Protected Setup™) or AOSS™, write down the wireless network settings of your wireless access point/router in the area below. IMPORTANT If you need assistance during setup and want to contact Brother Customer Service, make sure you have your SSID (Network Name) and Network Key ready. We cannot assist you in locating this information. Item Record the current wireless network settings SSID (Network Name) Network Key* (Security Key/Encryption Key) * The Network Key may also be described as the Password, Security Key, or Encryption Key. NOTE • If you do not know this information (SSID and Network Key), you cannot continue the wireless setup. • To find this information (SSID and Network Key): 1. Check the documentation provided with your wireless access point/router. 2. The default Network Name could be the access point/router manufacturer's name or the model name. 3. If you do not know the security information, please consult the router manufacturer, your system administrator, or your internet provider. Now go to c page 22 One-push setup using WPS or AOSS™ (Windows®, Macintosh and mobile devices) Use this method if your wireless access point/router supports automatic wireless (one-push) setup (WPS or AOSS™). Macintosh 19 Windows® page 24 Wireless Network Now go to For Wireless Network Users Setup using the CD-ROM and temporarily using a USB cable (Windows® and Macintosh) 11 (Macintosh) Set up the wireless settings Double-click the BROTHER icon on your desktop, and then double-click the Start Here OSX icon on the screen. If prompted, select your model. IMPORTANT • You need to temporarily use a USB cable during configuration (cable not included). • If you are using Windows® XP, or using a network cable to connect your computer to your wireless access point/router, you need to know the SSID and Network Key of your wireless access point/router that you wrote down in step 10-a on page 18 before you proceed. c NOTE • If you use your machine in an IEEE 802.1x supported wireless network, see Network User's Guide: Using IEEE 802.1x authentication. • The screens in this step are from Windows®. The screens on your computer will vary depending on your operating system. a Put the CD-ROM into your CD-ROM drive. Choose Wireless Network Connection, and then click Next. For Windows®, go to d. For Macintosh, go to e. NOTE (Windows®) For HL-3170CDW: to install the PS driver (BR-Script3 printer driver), choose Custom Install, and then follow the on-screen instructions. d NOTE Choose Brother Peer-to-Peer Network Printer or Network Shared Printer, and then click Next. (Windows®) NOTE • If prompted, select your model and language. • If you choose Network Shared Printer, choose your machine’s queue, and then click OK. • If the Brother screen does not appear automatically, go to Computer (My Computer), double-click the CD-ROM icon, and then double-click start.exe. • For Windows Vista®, Windows® 7 and Windows® 8 users: when the User Account Control screen appears, permit the window to continue the installation. b • Choose your Firewall setting preference, and then click Next. e Choose Yes, I have a USB cable to use for installation., and then click Next. (Windows®) Click Install Printer Driver, and click Yes if you accept the license agreement. NOTE If the Important Notice screen appears, read the notice. Check the box after you confirm the SSID and Network Key, and then click Next. 20 For Wireless Network Users f Temporarily connect the USB cable (not included) directly to the computer and the machine. g h i j Enter the Network Key you wrote down in step 10-a on page 18, and then click Next. NOTE Do one of the following: If the Installation confirmation screen appears, check the box and click Next, and then go to h. If the Installation confirmation screen does not appear, go to i. If your network is not configured for Authentication and Encryption, the ATTENTION! screen will appear. To continue configuration, click OK. k Check Yes if you want to connect with the listed SSID. Click Next, and then go to k. Confirm the wireless network settings, and then click Next. The settings will be sent to your machine. NOTE • The settings will remain unchanged if you click Cancel. The wizard will search for available wireless networks from your machine. Choose the SSID that you wrote down for your network in step 10-a on page 18, and then click Next. • To manually enter the IP address settings of your machine, click Change IP Address and enter the necessary IP address settings for your network. • If the wireless setup failure screen appears, click Retry. l NOTE To install the printer driver, continue to step 13. For Windows® Users: For Macintosh Users: Now go to step 13-d on page 30 21 Macintosh Now go to step13-e on page 28 Wireless Network • If your wireless access point/router is set to not broadcast the SSID, manually add it by clicking the Advanced button. Follow the on-screen instructions for entering the Name(SSID), and then click Next. Wireless setup is now complete. A four-level indicator at the right of your machine’s LCD will show the wireless signal strength of your wireless access point/router. Windows® • If the list is blank, check that the wireless access point/router has power and is broadcasting the SSID. See if the machine and the wireless access point/router are within range for wireless communication. Click Refresh. Disconnect the USB cable between the computer and the machine, and then click Next. For Wireless Network Users Manual setup from the control panel using the Setup Wizard (Windows®, Macintosh and mobile devices) 11 Set up the wireless settings NOTE • If the list is blank, check that the wireless access point/router has power and is broadcasting the SSID. Move your machine closer to the wireless access point/router and try starting from b again. IMPORTANT You must have the wireless settings you wrote down for your network in step 10-b on page 19 before you proceed. • If your wireless access point/router is set to not broadcast the SSID you will have to manually add the SSID name. For details, see Network User's Guide: Configuring your machine when the SSID is not broadcast. NOTE If you use your machine in an IEEE 802.1x supported wireless network, see Network User's Guide: Using IEEE 802.1x authentication. a b c f If you began the wireless setup from step 5 on page 6 (for mobile devices), go to c. All other users, go to b. On your machine, press a or b to choose Network and press OK. Press a or b to choose WLAN and press OK. g Press a or b to choose Setup Wizard and press OK. To delete the characters you have entered, press the Back key. e 22 For more information, see Entering Text for Wireless Settings on page 27. To cancel the wireless setup wizard and exit, press Cancel. The machine will search for available SSIDs. It will take a few minutes to display a list of available SSIDs. If a list of SSIDs is displayed, use the a or b key to choose the SSID you wrote down in step 10-b on page 19, then press OK. Do one of the following: If the wireless access point/router of the selected SSID supports WPS and WPS is available appears, press a and go to f. If you are using an authentication and encryption method that requires a Network Key, go to g. If your authentication method is Open System and your encryption mode is None, go to h. Enter the Network Key you wrote down in step 10-b on page 19. To enter a character or number, hold down or repeatedly press the a or b key until the character you want appears, and then press OK. When WLAN Enable? is displayed, press a to accept. This will start the wireless setup wizard. d To connect your machine using the automatic wireless mode, press a to choose Yes. (If you choose No, go to g to enter the Network Key.) When Press WPS on rtr appears, press the WPS button on your wireless access point/router, and then press a twice. Go to h. Press OK when you have entered all the characters, and then press a for Yes to apply your settings. h Your machine will now try to connect to your wireless network using the information you have entered. A connection result message appears on the LCD and a WLAN report will automatically be printed. If the connection failed, check the error code on the printed report and refer to Troubleshooting on page 25. Press OK. For Wireless Network Users Wireless setup is now complete. A four-level indicator at the right of your machine’s LCD will show the wireless signal strength of your wireless access point/router. For computer users: please install the printer driver. For Windows® Users: Now go to step 12 on page 28 For Macintosh Users: Now go to step 12 on page 30 For mobile device users who began the setup from step 5 on page 6, go back to step 6 on page 6 to continue the machine setting. NOTE For Mobile Device users, see the Advanced Network User's Guides for details on how to use your machine with your mobile device(s). To download the User’s Guide for the application you are using, visit the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on your model's page. Windows® Macintosh Wireless Network 23 For Wireless Network Users One-push setup using WPS (Wi-Fi Protected Setup) or AOSS™ (Windows®, Macintosh and mobile devices) 11 a b Configure the wireless settings Confirm that your wireless access point/router has the WPS or AOSS™ symbol as shown below. Place the Brother machine within range of your WPS or AOSS™ access point/router. The range may differ depending on your environment (see the instructions provided with your wireless access point/router). If you began the wireless setup from step 5 on page 6, go to d. c d e All other users, go to c. On your machine, press a or b to choose Network and press OK. Press a or b to choose WLAN and press OK. If your wireless access point/router supports WPS (PIN Method) and you want to configure your machine using the PIN (Personal Identification Number) Method, see Network User's Guide: Configuration using the PIN Method of WPS (Wi-Fi Protected Setup). f A connection result message appears on the LCD and a WLAN report will automatically be printed. If the connection failed, check the error code on the printed report and refer to Troubleshooting on page 25. Press OK. Wireless setup is now complete. A four-level indicator at the right of your machine’s LCD will show the wireless signal strength of your wireless access point/router. To install the printer driver, continue to step 12. Press a or b to choose WPS/AOSS and press OK. For Windows® Users: When WLAN Enable? is displayed, press a to accept. This will start the wireless setup wizard. Now go to page 28 To cancel the wireless setup wizard and exit, press Cancel. For Macintosh Users: When Press Key on rtr appears, press the WPS or AOSS™ button on your wireless access point/router (for more information, see the instructions provided with your wireless access point/router), and then press a on your machine. This feature will automatically detect which mode (WPS or AOSS™) your wireless access point/router uses to configure your machine. 24 NOTE Now go to page 30 NOTE For Mobile Device users, see the Advanced Network User's Guides for details on how to use your machine with your mobile device(s). To download the User’s Guide for the application you are using, visit the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on your model's page. For Wireless Network Users Troubleshooting IMPORTANT If you need assistance during setup and want to contact Brother Customer Service, make sure you have your SSID (Network Name) and Network Key ready. We cannot assist you in locating this information. To find the wireless settings (Network Name (SSID) and Network Key)* 1. Check the documentation provided with your wireless access point/router. 2. The default Network Name could be the access point/router manufacturer's name or the model name. 3. If you do not know the security information, please consult the router manufacturer, your system administrator, or your internet provider. * The Network Key may also be described as the Password, Security Key, or Encryption Key. * If the wireless access point/router is set not to broadcast the SSID, the SSID will not be detected automatically. You must manually enter the SSID name (see Network User's Guide: Configuring your machine when the SSID is not broadcast). WLAN report If the printed WLAN report shows that the connection failed, check the error code on the printed report and refer to the following instructions: Error Code Recommended Solutions The wireless setting is not activated, turn the wireless setting to ON. TS-01 - If a LAN cable is connected to your machine, disconnect it and turn the wireless setting of your machine to ON. 1. On your machine, press a or b to choose Network and press OK. 2. Press a or b to choose WLAN and press OK. 3. Press a or b to choose Setup Wizard and press OK. 4. When WLAN Enable? is displayed, press a to accept. This will start the wireless setup wizard. The wireless access point/router cannot be detected. 25 Macintosh Wireless Network - If you manually entered the SSID and security information (SSID/authentication method/encryption method/Network Key), the information may be incorrect. Confirm the SSID and security information (see To find the wireless settings (Network Name (SSID) and Network Key)* on page 25). Re-enter the correct information, if necessary. Windows® TS-02 - Check the following four points: 1. Make sure the wireless access point/router is powered on. 2. Move your machine to an obstruction-free area, or closer to the wireless access point/router. 3. Temporarily place your machine within about one meter (3.3 feet) from the wireless access point/router when you are configuring the wireless settings. 4. If your wireless access point/router is using MAC address filtering, confirm that the MAC address of the Brother machine is allowed in the filter (see Print the Printer Settings Page on page 31). For Wireless Network Users Error Code Recommended Solutions The wireless network and security setting you entered may be incorrect. TS-03 Confirm that the wireless network settings are correct (see To find the wireless settings (Network Name (SSID) and Network Key)* on page 25). * Check if the entered or selected SSID/authentication method/encryption method/UserID/Userpass are correct. The Authentication/Encryption methods used by the selected wireless access point/router are not supported by your machine. For infrastructure mode, change the authentication and encryption methods of the wireless access point/router. Your machine supports the following authentication methods WPA™, WPA2™, OPEN and Shared key. WPA supports TKIP or AES encryption methods. WPA2 supports AES for the encryption method. OPEN and Shared key correspond to WEP encryption. If your problem is not solved, the SSID or network settings you entered may be incorrect. Confirm that the wireless network settings are correct (see To find the wireless settings (Network Name (SSID) and Network Key)* on page 25). TS-04 Combined table of authentication and encryption methods Authentication method WPA-Personal WPA2-Personal OPEN Shared key Encryption method TKIP AES AES WEP NONE (without encryption) WEP For ad-hoc mode, change the authentication and encryption methods of your computer for the wireless setting. Your machine supports OPEN authentication method only, with optional WEP encryption. The security information (SSID/Network Key) is incorrect. TS-05 Confirm that the SSID and security information (Network Key) are correct (see To find the wireless settings (Network Name (SSID) and Network Key)* on page 25). If your router uses WEP encryption, enter the key used as the first WEP key. Your machine supports the use of the first WEP key only. The wireless security information (Authentication method/Encryption method/Network Key) is incorrect. TS-06 Confirm the wireless security information as shown in the “Combined table of authentication and encryption methods” table in error TS-04. If your router uses WEP encryption, enter the key used as the first WEP key. Your machine supports the use of the first WEP key only. Confirm the Network Key (see To find the wireless settings (Network Name (SSID) and Network Key)* on page 25). 26 For Wireless Network Users Error Code Recommended Solutions The machine cannot detect a wireless access point/router that has WPS or AOSS™ enabled. To configure your wireless settings using WPS or AOSS™, you must operate both your machine and the wireless access point/router. Confirm your wireless access point/router supports WPS or AOSS™ and try starting again. TS-07 If you do not know how to operate your wireless access point/router using WPS or AOSS™, see the documentation provided with your wireless access point/router, ask the manufacturer of your wireless access point/router, or ask your network administrator. Two or more wireless access points/routers that have WPS or AOSS™ enabled are detected. TS-08 - Confirm that only one wireless access point/router within range has WPS or AOSS™ active and try again. - Try starting again after a few minutes in order to avoid interference from other wireless access points/routers. Entering Text for Wireless Settings Hold down or repeatedly press the a or b key to select from the following characters: (space) !"#$%&'() +,-./0123456789:;<=>?@ ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrstuvwxyz{|}~ Press OK to confirm the current character, and then enter the next character. Press the Back key to delete the characters you have entered. Windows® Macintosh Wireless Network 27 Wireless Network Windows® Install the Printer Driver for Windows® (HL-3140CW / HL-3150CDW / HL-3170CDW) 12 Before you install c NOTE For HL-3170CDW: to install the PS driver (BR-Script3 printer driver), choose Custom Install, and then follow the on-screen instructions. IMPORTANT • If there are any programs running, close them. • The screens may differ depending on your operating system. a b d Choose Brother Peer-to-Peer Network Printer or Network Shared Printer, and then click Next. Make sure your computer is ON and you are logged on with Administrator rights. NOTE Make sure your machine is turned on. • If you choose Network Shared Printer, choose your machine’s queue, and then click OK. 13 a Choose Wireless Network Connection, and then click Next. Install the printer driver • Choose your Firewall setting preference, and then click Next. e Choose the machine from the list, and then click Next. Put the CD-ROM into your CD-ROM drive. If prompted, select your model and language. NOTE • If the Brother screen does not appear automatically, go to Computer (My Computer), double-click the CD-ROM icon, and then double-click start.exe. • For Windows Vista®, Windows® 7 and Windows® 8 users: when the User Account Control screen appears, permit the window to continue the installation. b Click Install Printer Driver, and click Yes if you accept the license agreement. NOTE If you are using WEP and the LCD displays Connected but your machine is not found, make sure you entered the WEP key correctly. The WEP key is case-sensitive. f The installation will automatically continue. The installation screens appear one after another. If prompted, follow any on-screen instructions. IMPORTANT DO NOT cancel any of the screens during the installation. It may take a few minutes for all screens to appear. g h 28 When the On-Line Registration screen appears, make your selection and follow the on-screen instructions. Once you have completed the registration process, click Next. When the Setup is Complete screen appears, make your selection, and then click Finish. Wireless Network Windows® NOTE Depending on your security settings when using the machine or its software, a Windows® Security or antivirus software window may appear. Please allow or permit the window to continue. Finish The installation is now complete. NOTE • If the Brother manuals included on the CD-ROM are in PDF format, use Adobe® Reader® to open them. If Adobe® Reader® is installed on your computer but cannot open the files, change the file association for ".pdf" to "Adobe® Reader®" in your Control Panel. For more information, see the FAQ section for this model at http://solutions.brother.com/. • XML Paper Specification Printer Driver The XML Paper Specification Printer Driver is the most suitable driver for Windows Vista®, Windows® 7 and Windows® 8 when printing from applications that use the XML Paper Specification. Please download the latest driver from the Brother Solutions Center at http://solutions.brother.com/. Windows® Macintosh Wireless Network 29 Wireless Network Macintosh Install the Printer Driver for Macintosh (HL-3140CW / HL-3150CDW / HL-3170CDW) 12 Before you install NOTE • If there is more than one of the same model connected on your network, the IP Address will be displayed to help you identify the machine. • You can find your machine’s IP Address by printing out the Printer Settings Page (see Print the Printer Settings Page on page 31). IMPORTANT For users of Mac OS X v10.6.7 or lower: upgrade to Mac OS X v10.6.8, 10.7.x, 10.8.x. (For the latest drivers and information for the Mac OS X you are using, visit http://solutions.brother.com/.) a Make sure your machine is connected to an AC power source and your Macintosh is ON. You must be logged on with Administrator rights. 13 a b Install the printer driver Put the CD-ROM into your CD-ROM drive, and then double-click the BROTHER icon on your desktop. Double-click the Start Here OSX icon. If prompted, select your model. e The installation screens appear one after another. If prompted, follow any on-screen instructions. IMPORTANT DO NOT cancel any of the screens during the installation. It may take a few minutes for the installation to complete. f g When the Add Printer screen appears, click Add Printer. Choose your machine from the list, click Add, and then click Next. (OS X v10.8.x) Select HL-XXXX CUPS driver from the Use pop-up menu. (Where XXXX is your model name.) NOTE • For HL-3170CDW: to add the PS driver (BR-Script3 printer driver), select it from the Print Using (Use) pop-up menu. c • When the Brother Support screen appears, make your selection and follow the on-screen instructions. Choose Wireless Network Connection, and then click Next. NOTE If your wireless settings fail, the Wireless Device Setup Wizard screen appears. Follow the on-screen instructions to complete the wireless configuration. d 30 Choose your machine from the list, and then click Next. Finish The installation is now complete. For Network Users Web Based Management (web browser) The Brother print server is equipped with a web server that allows you to monitor its status or change some of its configuration settings using HTTP (Hypertext Transfer Protocol). NOTE Windows® We recommend Internet Explorer® 8.0/9.0 for Windows® and Safari 5.0 for Macintosh. Please also make sure JavaScript and Cookies are always enabled in whichever browser you use. To use a web browser, you will need to know the IP Address of the print server, which is listed on the Printer Settings Page. a b Open your browser. Type “http://machine’s IP address/” into your browser’s address bar (where “machine’s IP address” is the IP address of the Brother machine or the print server name). For example: http://192.168.1.2/ Reset the print server network settings a Press a or b to choose Network. Press OK. b c Press a or b to choose Network Reset. Press OK. When Reboot OK? appears, press a to choose Yes. The machine will restart. Print the Printer Settings Page The Printer Settings Page lists all of the current printer settings, including network settings. a b Press a or b to choose Machine Info.. Press OK. Press OK to choose Print Settings. The machine will print the current printer settings. NOTE If the IP Address on the Printer Settings Page shows 0.0.0.0, wait for one minute and try printing the page again. NOTE If you have configured an optional login password, you must enter it when prompted to access the Web Based Management. For more information, see Network User's Guide: Web Based Management. 31 Other Information Color Correction The output density and print position of each color may vary depending on the machine's environment. Factors like temperature and humidity can affect color. Color calibration and color registration help you to improve the color density and the print position of each color. Color Calibration Color Registration Auto Registration Auto registration helps you to improve the print position of each color. a b • For HL-3170CDW: if you print using the BR-Script printer driver, you need to perform the calibration from the control panel (see Using the control panel on page 32). • If you print using the Windows® printer driver, the driver will get the calibration data automatically if both Use Calibration Data and Get Device Data Automatically are on (see User's Guide: Advanced tab). • If you print using the Macintosh printer driver, you need to perform the calibration using Status Monitor. After turning Status Monitor on, choose Color Calibration from Control menu (see User's Guide: Color Calibration). Press OK. Press a or b to choose Auto Regist.. Press OK. Calibration helps you to improve the color density. NOTE Press a or b to choose Color Correction. c d Press OK to choose Registration. Press a to choose Yes. The machine performs the Registration, and then returns to Ready mode. Brother CreativeCenter Get inspired. If you're using Windows®, double-click the Brother CreativeCenter icon on your desktop to access our FREE website with many ideas and resources for personal and professional use. Using the control panel a Press a or b to choose Color Correction. Press OK. b c d Press a or b to choose ColorCalibration. Press OK. Press OK to choose Calibrate. Press a to choose Yes. The machine performs the Calibration, and then returns to Ready mode. 32 Mac users can access Brother CreativeCenter at this web address: http://www.brother.com/creativecenter/ Consumables Consumables When the time comes to replace consumable items such as toner or drums, an error message will appear on your machine's LCD. For more information about the consumables for your machine, visit us at http://www.brother.com/original/ or contact your local Brother reseller. NOTE The drum unit and toner cartridge are two separate parts. Toner Cartridges Drum Units Belt Unit Waste Toner Box BU-220CL WT-220CL For more information on replacing the consumable items, see User's Guide: Replacing consumable items. 33 Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a trademark of Brother Industries, Ltd. Microsoft, Windows, Windows Vista, Windows Server and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Apple, Macintosh, Safari and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries. Adobe and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Wi-Fi Direct, Wi-Fi Protected Setup (WPS), WPA and WPA2 are marks of the Wi-Fi Alliance. AOSS is a trademark of Buffalo Inc. Android is a trademark of Google Inc. Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs. Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies. Compilation and Publication Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication. Copyright and License ©2012 Brother Industries, Ltd. All rights reserved. This product includes software developed by the following vendors: ©1983-1998 PACIFIC SOFTWORKS, INC. ALL RIGHTS RESERVED. ©2008 Devicescape Software, Inc. All rights reserved. This product includes the “KASAGO TCP/IP” software developed by ZUKEN ELMIC, Inc. www.brotherearth.com