Brother Hl L8250Cdn Users Manual

HL-L8350CDW to the manual 8b1a8a18-ac3e-4813-9ea6-7b12a1a14835

2015-01-25

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User’s Guide HL-L8250CDN/HL-L8350CDW/HL-L8350CDWT

User’s Guide

Brother Laser Printer

HL-L8250CDN

HL-L8350CDW

HL-L8350CDWT

For visually-impaired users

You can read this manual with Screen Reader ‘text-to-speech’ software.

You must set up the hardware and install the driver before you can use the machine.

Please use the Quick Setup Guide to set up the machine. You can find a printed copy in the box.

Please read this User's Guide thoroughly before you use the machine.

Please visit http://solutions.brother.com/ where you can get product support, the latest driver updates and utilities, and

answers to frequently asked questions (FAQs) and technical questions.

Note: Not all models are available in all countries.

Visit the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on your model's page to download

other manuals.

Version 0

USA/CAN

User's Guides and where do I find them?

Which Guide? What's in it? Where is it?

Product Safety Guide Read this Guide first. Read the Safety Instructions

before you set up your machine. See this Guide for

trademarks and legal limitations.

Printed / In the Box

Quick Setup Guide Follow the instructions for setting up your machine

and installing the drivers and software for the

operating system and connection type you are using.

Printed / In the Box

User's Guide Learn the print operations and how to replace

supplies and perform routine maintenance. See

troubleshooting tips.

For USA:

PDF file / Brother Solutions Center

at http://solutions.brother.com/

For Other Countries:

PDF file / CD-ROM / In the box

Network User's Guide This Guide provides useful information about wired

and wireless network settings and security settings

using the Brother machine. You can also find

supported protocol information for your machine and

detailed troubleshooting tips.

For USA:

HTML file / Brother Solutions Center

at http://solutions.brother.com/

For Other Countries:

HTML file / CD-ROM / In the box

Google Cloud Print

Guide

This Guide provides information about how to

configure your Brother machine to a Google account

and use Google Cloud Print services for printing over

the Internet.

PDF file / Brother Solutions Center

at http://solutions.brother.com/

Mobile Print/Scan

Guide for Brother

iPrint&Scan

This Guide provides useful information about printing

from your mobile device and scanning from your

Brother machine to your mobile device when

connected on a Wi-Fi network.

PDF file / Brother Solutions Center

at http://solutions.brother.com/

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your

machine.

Symbols and conventions used in the documentation

The following symbols and conventions are used throughout the documentation:

WARNING WARNING indicates a potentially hazardous situation which, if not avoided,

could result in death or serious injuries.

IMPORTANT IMPORTANT indicates a potentially hazardous situation which, if not avoided,

may result in damage to property or loss of product functionality.

NOTE Notes tell you how to respond to a situation that may arise or give tips about

how the operation works with other features.

Electrical Hazard icons alert you to possible electrical shocks.

Fire Hazard icons alert you to the possibility of a fire.

Hot Surface icons warn you not to touch machine parts that are hot.

Prohibition icons indicate actions that must not be performed.

Bold Bold style identifies buttons on the machine's control panel or computer

screen.

Italics Italicized style emphasizes an important point or refers you to a related topic.

Courier New Courier New font identifies the messages shown on the LCD of the machine.

iii

Accessing Brother Utilities (Windows®)

Brother Utilities is an application launcher that offers convenient access to all Brother applications

installed on your device.

a(Windows® XP, Windows Vista®, Windows® 7, Windows Server® 2003, Windows Server® 2008 and

Windows Server® 2008 R2)

Click (Start) > All Programs > Brother > Brother Utilities.

(Windows® 8 and Windows Server® 2012)

Tap or click (Brother Utilities) either on the Start screen or the desktop.

(Windows® 8.1 and Windows Server® 2012 R2)

Move your mouse to the lower left corner of the Start screen and click (if you are using a touch-

based device, swipe up from the bottom of the Start screen to display the Apps screen). When the Apps

screen appears, tap or click (Brother Utilities).

bSelect your machine.

cChoose the operation you want to use.

Table of Contents

1 Printing Methods 1

About this Machine ....................................................................................................................................1

Front view and Back view....................................................................................................................1

Acceptable paper and other print media....................................................................................................2

Recommended paper and print media ................................................................................................2

Paper type and size.............................................................................................................................2

Handling and using special paper .......................................................................................................4

Unprintable area when printing from a computer ................................................................................7

Loading paper............................................................................................................................................8

Loading paper and print media............................................................................................................8

Loading paper in the standard paper tray and the optional lower tray ................................................8

Loading paper in the multi-purpose tray (MP tray) ............................................................................12

2-sided printing ........................................................................................................................................20

Guidelines for printing on both sides of the paper .............................................................................20

Automatic 2-sided printing .................................................................................................................21

Manual 2-sided printing .....................................................................................................................23

Printing from a USB flash drive or digital camera supporting mass storage............................................24

Creating a PRN file for direct printing ................................................................................................25

Printing directly from the USB flash drive or digital camera supporting mass storage ......................26

2 Driver and Software 29

Printer driver ............................................................................................................................................29

Printing a document...........................................................................................................................30

Printer driver settings.........................................................................................................................31

Windows®................................................................................................................................................32

Accessing the printer driver settings..................................................................................................32

Features in the Windows® printer driver............................................................................................33

Basic tab............................................................................................................................................33

Advanced tab.....................................................................................................................................41

Print Profiles tab ................................................................................................................................50

Device Settings tab............................................................................................................................52

Support ..............................................................................................................................................53

BR-Script 3 printer driver features (PostScript®3™ language emulation) .......................................55

Uninstalling the printer driver.............................................................................................................63

Status Monitor ...................................................................................................................................64

Macintosh ................................................................................................................................................66

Features in the printer driver (Macintosh)..........................................................................................66

Choosing page setup options ............................................................................................................66

Features in the BR-Script3 printer driver (PostScript®3™ language emulation) .............................76

Removing the printer driver ...............................................................................................................81

Status Monitor ...................................................................................................................................82

Software ..................................................................................................................................................84

Software for networks .......................................................................................................................84

3 General Information 85

Control panel ...........................................................................................................................................85

Control panel overview ......................................................................................................................85

LED indications..................................................................................................................................87

Machine status messages .................................................................................................................87

Settings table.....................................................................................................................................88

Entering Text for Wireless Settings .......................................................................................................103

Printing Secure documents....................................................................................................................104

Secure documents...........................................................................................................................104

How to print Secure documents ......................................................................................................104

Security features....................................................................................................................................105

Setting Lock.....................................................................................................................................105

Secure Function Lock 3.0................................................................................................................106

IPSec ...............................................................................................................................................107

Ecology features ....................................................................................................................................108

Toner Save ......................................................................................................................................108

Sleep Time ......................................................................................................................................108

Deep Sleep mode............................................................................................................................108

Auto Power Off ................................................................................................................................109

Quiet mode feature ................................................................................................................................110

Turning Quiet mode on/off...............................................................................................................110

Color Correction.....................................................................................................................................111

Color Calibration..............................................................................................................................111

Color Registration............................................................................................................................112

Auto Correction................................................................................................................................112

4 Options 113

Lower tray (LT-320CL)...........................................................................................................................114

SO-DIMM...............................................................................................................................................115

SO-DIMM types ...............................................................................................................................115

Installing extra memory ...................................................................................................................116

5 Routine Maintenance 118

Replacing supplies.................................................................................................................................118

Replacing the toner cartridges.........................................................................................................122

Replacing the drum unit...................................................................................................................128

Replacing the belt unit .....................................................................................................................135

Resetting the belt counter................................................................................................................140

Replacing the waste toner box ........................................................................................................141

Cleaning and Checking the machine .....................................................................................................148

Cleaning the outside of the machine ...............................................................................................148

Cleaning the inside of the machine .................................................................................................150

Cleaning the corona wires ...............................................................................................................154

Cleaning the drum unit ....................................................................................................................157

Cleaning the paper pick-up roller.....................................................................................................164

Replacing periodic maintenance parts...................................................................................................165

Packing and shipping the machine ........................................................................................................166

6 Troubleshooting 170

Identifying the problem ..........................................................................................................................170

Error and maintenance messages.........................................................................................................171

Paper jams ......................................................................................................................................176

If you are having difficulty with your machine ........................................................................................188

Improving the print quality......................................................................................................................192

Machine Information ..............................................................................................................................200

Checking the Serial Number............................................................................................................200

Default settings................................................................................................................................200

A Appendix 202

Machine specifications...........................................................................................................................202

General............................................................................................................................................202

Print media ......................................................................................................................................204

Printer ..............................................................................................................................................205

Interface...........................................................................................................................................205

Network (LAN) .................................................................................................................................206

Direct Print feature...........................................................................................................................206

Computer requirements...................................................................................................................207

Important information for choosing your paper................................................................................208

Supplies...........................................................................................................................................209

Important information for the toner cartridge life..............................................................................210

Brother numbers....................................................................................................................................212

B Index 215

About this Machine 1

Front view and Back view 1

1 Face-down output tray support flap (support flap)

2 Control panel with a Liquid Crystal Display (LCD)

3 USB direct print interface

4 Front cover release button

5 Front cover

6 Paper tray

7 Face-down output tray

8 Multi-purpose tray (MP tray)

9 Back cover (Face-up output tray when open)

10 AC power connector

11 USB connector

12 10BASE-T/100BASE-TX port

NOTE

Most of the illustrations in this User's Guide show the HL-L8350CDW.

Printing Methods 1

Printing Methods

Acceptable paper and other print media 1

Print quality may vary according to the type of paper you are using.

You can use the following types of print media: plain paper, thin paper, thick paper, thicker paper, bond paper,

recycled paper, labels, envelopes or glossy paper (see Print media on page 204).

For best results, follow the instructions below:

DO NOT load different types of paper in the paper tray at the same time because it may cause paper jams

or misfeeds.

For correct printing, you must choose the same paper size in your software application as the paper in the

tray.

Avoid touching the printed surface of the paper immediately after printing.

Before you buy a lot of paper, test a small quantity to make sure that the paper is appropriate for the

machine.

Recommended paper specifications 1

The following paper specifications are appropriate for this machine:

Use plain paper that is appropriate for laser machines to make copies.

Use paper that is 20 to 24 lb (75 to 90 g/m2).

Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.

This machine can use recycled paper that meets DIN 19309 specifications.

(Before you load paper in this machine, see Important information for choosing your paper on page 208.)

Paper Tray Capacity

Paper size Paper types No. of sheets

Paper Tray

(Tray 1)

Letter, A4, Legal, B5 (JIS),

Executive, A5,

A5 (Long Edge), A6, Folio 1

Plain Paper, Thin Paper and

Recycled Paper

up to 250 sheets

20 lb (80 g/m2)

Multi-purpose Tray

(MP Tray)

Width: 3.0 to 8.5 in.

(76.2 to 215.9 mm)

Length: 5 to 14 in.

(127 to 355.6 mm)

Plain Paper, Thin Paper,

Thick Paper, Thicker Paper,

Recycled Paper, Bond Paper,

Labels, Envelopes, Env. Thin,

Env.Thick and Glossy Paper 2

up to 50 sheets

20 lb (80 g/m2)

3 Envelopes

1 Glossy paper

Optional Lower Tray

(Tray 2) 3

Letter, A4, Legal, B5(JIS),

Executive, A5, Folio 1

Plain Paper, Thin Paper and

Recycled Paper

up to 500 sheets

20 lb (80 g/m2)

Basis Weight 20-24 lb (75-90 g/m2)

Thickness 80-110 m

Roughness Higher than 20 sec.

Stiffness 90-150 cm3/100

Grain Direction Long Grain

Volume Resistivity 10e9-10e11 ohm

Surface Resistivity 10e9-10e12 ohm-cm

Filler CaCO3 (Neutral)

Ash Content Below 23 wt%

Brightness Higher than 80%

Opacity Higher than 85%

Printing Methods

Handling and using special paper 1

The machine is designed to work well with most types of xerographic and bond paper. However, some paper

variables may have an effect on print quality or handling reliability. Always test samples of paper before

purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep

the paper flat and away from moisture, direct sunlight and heat.

Some important guidelines when selecting paper are:

DO NOT use inkjet paper because it may cause a paper jam or damage your machine.

Preprinted paper must use ink that can withstand the temperature of the machine’s fusing process 392 F

(200 C).

If you use bond paper, paper having a rough surface, or paper that is wrinkled or creased, the paper may

exhibit degraded performance.

Types of paper to avoid 1

IMPORTANT

Some types of paper may not perform well or may cause damage to your machine.

DO NOT use paper:

• that is highly textured

• that is extremely smooth or shiny

• that is curled or warped

1 A curl of 0.08 in. (2 mm) or greater may cause jams to occur.

• that is coated or has a chemical finish

• that is damaged, creased or folded

• that exceeds the recommended weight specification in this guide

• with tabs and staples

• with letterheads using low temperature dyes or thermography

• that is multipart or carbonless

• that is designed for inkjet printing

If you use any of the types of paper listed above, they may damage your machine. This damage is not

covered under any Brother warranty or service agreement.

Printing Methods

Envelopes 1

Most envelopes can be used with your machine. However, some envelopes may have feed and print-quality

problems because of the way they have been made. Envelopes should have edges with straight,

well-creased folds. Envelopes should lie flat and not be of baggy or flimsy construction. Use only quality

envelopes from a supplier who understands that you will be using the envelopes in a laser machine.

We recommend printing a test envelope to make sure the print results are what you want.

Types of envelopes to avoid 1

IMPORTANT

DO NOT use envelopes:

• that are damaged, curled, wrinkled or an unusual shape

• that are extremely shiny or textured

• with clasps, staples, snaps or tie strings

• with self-adhesive closures

• that are of a baggy construction

• that are not sharply creased

• that are embossed (have raised writing on them)

• that were previously printed by a laser printer

• that are pre-printed on the inside

• that cannot be arranged neatly when stacked

• that are made of paper that weighs more than the paper weight specifications for the machine

• with edges that are not straight or consistently square

• with windows, holes, cut-outs or perforations

• with glue on the surface as shown in the figure below

• with double flaps as shown in the figure below

Printing Methods

• with sealing flaps that are not folded down when purchased

• with each side folded as shown in the figure below

If you use any of the types of envelopes listed above, they may damage your machine. This damage may

not be covered under any Brother warranty or service agreement.

Labels 1

Most labels can be used with your machine. Labels should have an adhesive that is acrylic-based since this

material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with

any part of the machine, because the label stock may stick to the drum unit or rollers and cause jams and

print quality problems. No adhesive should be exposed between the labels. Labels should be arranged so

that they cover the entire length and width of the sheet. Using labels with spaces may result in labels peeling

off and causing serious jams or print problems.

All labels used in this machine must be able to withstand a temperature of 392 F (200 C) for a period of 0.1

seconds.

Types of labels to avoid 1

Do not use labels that are damaged, curled, wrinkled or an unusual shape.

IMPORTANT

• DO NOT feed partially used label sheets or labels with the carrier sheet exposed because your machine

will be damaged.

• DO NOT reuse or insert labels that have been used previously or are missing a few labels on the sheet.

• Label sheets should not exceed the paper weight specifications described in this User's Guide. Labels

exceeding this specification may not feed or print correctly and may cause damage to your machine.

Printing Methods

Unprintable area when printing from a computer 1

The figures below show maximum unprintable areas. The unprintable areas may vary depending on the

paper size or settings in the application you are using.

Usage Document

Size

Top (1)

Bottom (3)

Left (2)

Right (4)

Print Letter 0.16 in.

(4.23 mm)

0.16 in.

(4.23 mm)

A4 0.16 in.

(4.23 mm)

0.16 in.

(4.23 mm)

Legal 0.16 in.

(4.23 mm)

0.16 in.

(4.23 mm)

Printing Methods

Loading paper 1

Loading paper and print media 1

The machine can feed paper from the standard paper tray, multi-purpose tray or optional lower tray.

When you load paper into the paper tray, note the following:

If your application software supports paper size selection on the print menu, you can select it through the

software. If your application software does not support it, you can set the paper size in the printer driver or

by using the control panel buttons.

Loading paper in the standard paper tray and the optional lower tray 1

Load up to 250 sheets of paper in the standard paper tray (Tray 1). You can also load up to 500 sheets in the

optional lower tray (Tray 2) 1. Paper can be loaded up to the maximum paper mark ( ) on the right side

of the paper tray. (For the recommended paper to use, see Acceptable paper and other print media

on page 2.)

1Tray 2 is standard on HL-L8350CDWT.

Printing on plain paper, thin paper, or recycled paper from Tray 1 and Tray 2 1

aPull the paper tray completely out of the machine.

Printing Methods

bWhile pressing the blue paper-guide release levers (1), slide the paper guides to fit the size of paper you

are loading in the tray. Make sure that the guides are firmly in the slots.

cFan the stack of paper well to avoid paper jams and misfeeds.

Printing Methods

dLoad paper in the tray and make sure:

The paper is below the maximum paper mark ( ) (1).

Over filling the paper tray will cause paper jams.

The side to be printed on is face down.

The paper guides touch the sides of the paper so it will feed correctly.

ePut the paper tray firmly back in the machine. Make sure that it is completely inserted into the machine.

fLift up the support flap (1) to prevent paper from sliding off the face-down output tray, or remove each

page as soon as it comes out of the machine.

Printing Methods

gChange the printer driver settings for your operating system (for details, see Chapter 2: Driver and

Software).

Choose the option you want from each of the following drop-down lists:

Paper Size

Letter

Legal

Executive

JIS B5

Folio

A5 Long Edge

For the acceptable paper sizes, see Paper type and size on page 2.

Media Type

Plain Paper

Thin Paper

Recycled Paper

Paper Source

Tray1

Tray2 (if available)

For other settings, see Chapter 2: Driver and Software.

NOTE

The name of options in the drop-down lists may vary depending on your operating system and its version.

hSend the print job to the machine.

Printing Methods

Loading paper in the multi-purpose tray (MP tray) 1

You can load up to three envelopes, one sheet of glossy paper, other special print media, or up to 50 sheets

of plain paper in the MP tray. Use this tray to print on thick paper, bond paper, labels, envelopes or glossy

paper. (For the recommended paper to use, see Acceptable paper and other print media on page 2.)

Printing on plain paper, thin paper, recycled paper, bond paper, or glossy paper from the MP

tray 1

aOpen the MP tray and lower it gently.

bPull out the MP tray support (1) and unfold the flap (2).

Printing Methods

cLoad paper in the MP tray, making sure:

The paper stays under the maximum paper tab (1).

The paper's leading edge (top of paper) is positioned between the and arrows (2).

The side to be printed on must be face up with the leading edge in first.

The paper guides touch the sides of the paper so it will feed properly.

NOTE

When you are using glossy paper, load only one sheet at a time in the MP tray to avoid a paper jam.

dLift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page

as soon as it comes out of the machine.

Printing Methods

eChange the printer driver settings for your operating system (for details, see Chapter 2: Driver and

Software).

Choose the option you want from each of the following drop-down lists:

Paper Size

Letter

Legal

Executive

A5 Long Edge

JIS B5

3 x 5

Folio

Customized paper size 1

1You can define your original paper size by choosing User Defined... in Windows® printer driver, PostScript Custom Page Size in

BR-Script printer driver for Windows®, or Manage Custom Sizes... in Macintosh printer drivers.

For the acceptable paper sizes, see Paper type and size on page 2.

Media Type

Plain Paper

Thin Paper

Recycled Paper

Bond Paper

Glossy Paper

Paper Source

MP Tray

For other settings, see Chapter 2: Driver and Software.

NOTE

The names of options in the drop-down lists may vary depending on your operating system and its version.

fSend the print job to the machine.

Printing Methods

Printing on thick paper, labels and envelopes from the MP tray 1

When the back cover (face-up output tray) is pulled down, the machine has a straight paper path from the MP

tray through to the back of the machine. Use this paper feed and output method when you print on thick paper,

labels, or envelopes. (For the recommended paper to use, see Acceptable paper and other print media

on page 2 and Envelopes on page 5.)

Before loading, press the corners and sides of the envelopes to make them as flat as possible.

aOpen the back cover (face-up output tray).

b(For printing envelopes only)

Pull down the two gray levers, one on the left side and one on the right side, toward you as shown in the

illustration.

Printing Methods

cOpen the MP tray and lower it gently.

dPull out the MP tray support (1) and unfold the flap (2).

eLoad paper, labels, or envelopes in the MP tray, making sure:

The number of envelopes in the MP tray does not exceed three.

The paper, labels or envelopes stay under the maximum paper tab (1).

The paper's leading edge (top of paper) is positioned between the and arrows (2).

The side to be printed on is face up.

Printing Methods

fChange the printer driver settings for your operating system (for details, see Chapter 2: Driver and

Software).

Choose the option you want from each of the following drop-down lists:

Paper Size

For printing thick paper or labels

Letter

Legal

Executive

A5 Long Edge

JIS B5

3 x 5

Folio

Customized paper size 1

For printing envelopes

Com-10

Monarch

Customized paper size 1

1You can define your original paper size by choosing User Defined... in Windows® printer driver, PostScript Custom Page Size in

BR-Script printer driver for Windows®, or Manage Custom Sizes... in Macintosh printer drivers.

For the acceptable paper sizes, see Paper type and size on page 2.

Printing Methods

Media Type

For printing thick paper

Thick Paper

Thicker Paper

For printing labels

Label

For printing envelopes

Envelopes

Env. Thin

Env. Thick

Paper Source

MP Tray

For other settings, see Chapter 2: Driver and Software.

NOTE

• The name of options in the drop-down lists may vary depending on your operating system and its version.

• When you use Envelope #10, choose Com-10 (for Windows®) or Envelope #10 (for Macintosh) from the

Paper Size drop-down list.

• For other envelopes that are not listed in the printer driver, such as Envelope #9 or Envelope C6, choose

User Defined... (for Windows® printer driver), PostScript Custom Page Size (for BR-Script printer driver

for Windows®), or Manage Custom Sizes... (for Macintosh printer driver).

gSend the print job to the machine.

NOTE

• Remove each envelope as soon as it has been printed. Stacking the envelopes may cause them to jam

or curl.

• If envelopes or thick paper get smudged during printing, set the Media Type to Env. Thick or Thicker

Paper to increase the fixing temperature.

• If the envelopes are creased after they are printed, see Improving the print quality on page 192.

• If your thick paper curls during printing, load only one sheet at a time in the MP tray.

• Envelope joints that are sealed by the manufacturer should be secure.

• All sides of the envelope should be properly folded without wrinkles or creases.

Printing Methods

h(For printing envelopes only)

When you have finished printing, reset the two gray levers that you pulled down in step b back to their

original positions.

iClose the back cover (face-up output tray).

Printing Methods

2-sided printing 1

The supplied printer drivers all enable 2-sided printing.

Guidelines for printing on both sides of the paper 1

If the paper is thin, it may wrinkle.

If paper is curled, straighten it and put it back in the paper tray. If the paper continues to curl, replace the

paper.

If the paper is not feeding correctly, it may be curled. Remove the paper and straighten it. If the paper

continues to curl, replace the paper.

When you use the manual 2-sided setting, it is possible that there may be paper jams or poor print quality.

(If the paper jams, see Paper jams on page 176. If you have a print quality problem, see Improving the

print quality on page 192.)

NOTE

Make sure that the paper tray is completely inserted in the machine.

Printing Methods

Automatic 2-sided printing 1

If you are using the Macintosh Printer Driver, see 2-sided Printing on page 75.

Automatic 2-sided printing using the Windows® printer driver 1

Change the printer driver settings for your operating system (for details, see

Chapter 2: Driver and Software).

Choose the option you want from each of the following drop-down lists:

Paper Size

Letter

Legal

Folio

Media Type

Plain Paper

Recycled Paper

Thin Paper

Glossy Paper (MP Tray only)

Paper Source

Tray1

MP Tray

Tray2 (if available)

2-sided / Booklet

2-sided

2-sided Type in 2-sided Settings

There are four options for each orientation (see 2-sided / Booklet on page 38).

Binding Offset in 2-sided Settings

Specify the offset for binding (see 2-sided / Booklet on page 38).

NOTE

• Do not use bond paper.

• The name of options in the drop-down lists may vary depending on your operating system and its version.

For other settings, see Chapter 2: Driver and Software.

bSend the print job to the machine. The machine will print on both sides of the paper automatically.

Printing Methods

Automatic 2-sided printing using the BR-Script printer driver for Windows®

Change the printer driver settings for your operating system (for details,

see Chapter 2: Driver and Software).

Choose the option you want from each of the following drop-down lists:

Paper Size

Letter

Legal

Folio

Media Type

Plain Paper

Recycled Paper

Thin Paper

Glossy Paper (MP Tray only)

Paper Source

Tray1

MP Tray

Tray2 (if available)

Print on Both Sides

Flip on Short Edge

Flip on Long Edge

Page Order

Front to Back

Back to Front

NOTE

• Do not use bond paper.

• The name of options in the drop-down lists may vary depending on your operating system and its version.

For other settings, see Chapter 2: Driver and Software.

bSend the print job to the machine. The machine will print on both sides of the paper automatically.

Printing Methods

Manual 2-sided printing 1

The BR-Script printer driver for Windows® does not support manual 2-sided printing.

If you are using the Macintosh Printer Driver, see Manual 2–sided Printing on page 75.

Manual 2-sided printing using the Windows® printer driver 1

Change the printer driver settings for your operating system (for details, see

Chapter 2: Driver and Software).

Choose the option you want from each of the following drop-down lists:

Paper Size

You can use all the paper sizes specified for the tray you are using.

Media Type

You can use all the media types that are specified for the tray you are using, except envelopes and

labels, which have only one print side.

Paper Source

Tray1

MP Tray

Tray2 (if available)

2-sided / Booklet

2-sided (Manual)

2-sided Type in 2-sided Settings

There are four options for each orientation (see 2-sided / Booklet on page 38).

Binding Offset in 2-sided Settings

Specify the offset for binding (see 2-sided / Booklet on page 38).

For other settings, see Chapter 2: Driver and Software.

bSend the print job to the machine. The machine will print all the even-numbered pages on one side of

the paper first. Then, the Windows® driver instructs you (with a pop-up message) to reinsert the paper

to print the odd-numbered pages.

NOTE

Before reinserting the paper, straighten it well, or you may get a paper jam. Very thin or thick paper is not

recommended.

Printing Methods

Printing from a USB flash drive or digital camera supporting

mass storage 1

With the Direct Print feature, you do not need a computer for printing. You can print by just plugging your USB

flash drive into the machine’s USB direct interface. You can also connect and print directly from a camera set

to USB mass storage mode.

You can use a USB flash drive that has the following specifications:

1NTFS format is not supported.

NOTE

• Some USB flash drives may not work with the machine.

• If your camera is in PictBridge mode, you cannot print from it. See the documentation supplied with your

camera to switch from PictBridge mode to mass storage mode.

USB Class USB Mass Storage Class

USB Mass Storage Sub Class SCSI or SFF-8070i

Transfer protocol Bulk transfer Only

Format 1FAT12/FAT16/FAT32

Sector size Max. 4096 Byte

Encryption Encrypted devices are not supported.

Printing Methods

Creating a PRN file for direct printing 1

NOTE

The screens in this section may vary depending on your application and operating system.

aFrom the menu bar of an application, click File, then Print.

bChoose Brother HL-XXXX Printer (1) and check the Print to file box (2). Click Print.

cChoose the folder you want to save the file to and type the file name if prompted.

If you are prompted for a file name only, you can also specify the folder you want to save the file in by

typing the directory name. For example: C:\Temp\FileName.prn

If a USB flash drive is connected to your computer, you can save the file directly to the USB flash drive.

Printing Methods

Printing directly from the USB flash drive or digital camera supporting mass

storage 1

NOTE

• Make sure your digital camera is turned on.

• Your digital camera must be switched from PictBridge mode to mass storage mode.

aConnect your USB flash drive or digital camera to the USB direct interface (1) on the front of the machine.

The LCD displays the Checking Device message.

NOTE

• When the machine is in the Deep Sleep mode, the LCD does not show any information even if you

connect a USB flash drive to the USB direct interface connector. Press any of the Menu buttons to wake

up the machine.

• If your machine has been set to Secure Function Lock On, you may not be able to access Direct Print

(see the Network User's Guide).

Printing Methods

bPress aor b ( + or -) to choose the folder name or file name you want to print.

If you have selected the folder name, press OK. Press aor b ( + or -) to choose the file name, and then

press OK.

NOTE

To print an index of the files, press aor b ( + or -) to choose Index Print. Press OK or Go to start

printing.

cDo one of the following:

To change the current settings, Go to step d.

If you do not want to change the current settings, press Go. Go to step f.

Press

(

) to display the setting you want to change, and then press

OK. Press

(

)

to select the option you want, and then press

NOTE

• You can choose the following settings:

Paper Size

Media Type

Multiple Page

Orientation

2-sided

Collate

Tray Use

Print Quality

PDF Option

Output Color

• Depending on the file type, some of these settings may not appear.

eDo one of the following:

To change another setting, repeat step d.

If you do not want to change other settings, press Go and go to step f.

fPress aor b ( + or -) to enter the number of copies you want.

Printing Methods

gPress OK or Go to start printing.

IMPORTANT

• To prevent damage to your machine, DO NOT connect any device other than a digital camera or USB

flash drive to the USB direct interface.

• DO NOT remove the USB flash drive or digital camera from the USB direct interface until the machine

has finished printing.

NOTE

You can change the default settings for Direct Print by using the control panel when the machine is not in

the Direct Print mode. Press aor b ( + or -) to enter the Direct Print menu. (See Direct Print

on page 102.)

Printer driver 2

A printer driver is software that translates data from the format used by a computer to the format that a

particular printer needs. Typically, this format is page description language (PDL).

The printer drivers for the supported versions of Windows® and Macintosh are on the CD-ROM we have

supplied (Windows® only) or on the Brother Solutions Center website at http://solutions.brother.com/. Install

the drivers by following the steps in the Quick Setup Guide. The latest printer drivers can be downloaded from

the Brother Solutions Center website at:

http://solutions.brother.com/

For Windows®

Windows® printer driver (the recommended printer driver for this product)

BR-Script printer driver (PostScript® 3™ language emulation) 1

1Install the driver using the Custom Install from the CD-ROM.

For Macintosh 1

Macintosh printer driver (the recommended printer driver for this product)

BR-Script printer driver (PostScript® 3™ language emulation) 2

1To download the printer driver for Macintosh, please visit your model page at http://solutions.brother.com/.

2For the installation instruction of the driver, visit http://solutions.brother.com/.

For Linux®12

LPR printer driver

CUPS printer driver

1For more information and to download the printer driver for Linux, please visit your model page at http://solutions.brother.com/ or use the link on

the CD-ROM we have supplied.

2Depending on Linux distributions, the driver may not be available or it may be released after the initial release of your model.

Driver and Software 2

Driver and Software

Printing a document 2

When the machine receives data from your computer, it begins printing by picking up paper from the paper

tray, multi-purpose tray or optional lower tray. The multi-purpose tray can feed many types of paper and

envelopes (see Paper Tray Capacity on page 3).

aFrom your application, choose the Print command.

If other printer drivers are installed on your computer, choose Brother HL-XXXX series (where XXXX

is your model name) as your printer driver from the Print or Print Settings menu in your software

application, and then click OK or Print to begin printing.

bYour computer sends the print job to the machine. The Data LED will blink and the LCD will show

Printing.

cWhen the machine finishes printing all the jobs, the Data LED finishes blinking.

NOTE

• Select the paper size and orientation in your application software.

• If your application software does not support your custom paper size, choose the next largest paper size.

• Then adjust the print area by changing the right and left margins in your application software.

Driver and Software

Printer driver settings 2

You can change the following printer settings when printing from your computer:

1Manual 2-sided printing is not available with the BR-Script printer driver for Windows®.

2Booklet is not available with the Macintosh printer driver and the BR-Script printer driver for Macintosh.

Windows® printer

driver

BR-Script printer

driver for

Windows®

Macintosh Printer

Driver

BR-Script printer

driver for

Macintosh

Paper Size

Orientation

Copies

Media Type

Print Quality

Document Type

Color/Mono

Multiple Page

2–sided 1 / Booklet 2

Paper Source

Scaling

Reverse Print

Use Watermark

Header-Footer Print

Toner Save Mode

Secure Print

Administrator

User Authentication

Color Calibration

Sleep Time

Improve Print Output

Skip Blank Page

Print Text in Black

Print Archive

Print Profile

Driver and Software

Windows®

Accessing the printer driver settings 2

a(For Windows® XP and Windows Server® 2003)

Click Start > Printers and Faxes.

(For Windows Vista® and Windows Server® 2008)

Click the (Start) button > Control Panel > Hardware and Sound > Printers.

(For Windows®7 and Windows Server® 2008 R2)

Click the (Start) button > Devices and Printers.

(For Windows®8 and Windows Server® 2012)

Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings

> Control Panel. In the Hardware and Sound (Hardware) group, click View devices and printers.

(For Windows Server® 2012 R2)

Click Control Panel on the Start screen. In the Hardware group, click View devices and printers.

bRight-click the Brother HL-XXXX series icon (where XXXX is your model name) and select

Printer properties (Properties), and Brother HL-XXXX series if needed. The printer properties dialog

box appears.

cClick the General tab, and then click Preferences... (Printing Preferences...). To configure the tray

settings, click the Device Settings tab.

Driver and Software

Features in the Windows® printer driver 2

For more information, see the Help text in the printer driver.

NOTE

• The screens in this section are from Windows®7. The screens on your computer will vary depending on

your operating system.

• To access the printer driver settings, see Accessing the printer driver settings on page 32.

• For HL-L8350CDWT users, please read HL-L8350CDW as HL-L8350CDWT.

Basic tab 2

Change the Page Layout settings by clicking the illustration on the left side of the Basic tab.

aChoose the Paper Size, Orientation, Copies, Media Type, Print Quality, Color / Mono and

Document Type (1).

bChoose Multiple Page and 2-sided / Booklet (2).

cChoose the Paper Source (3).

dReview the displayed list of settings (4).

eClick OK to confirm the settings.

To return to the default settings, click Default, then OK.

NOTE

To preview your document before printing, select the Print Preview check box (5).

Driver and Software

Paper Size 2

From the drop-down list choose the Paper Size you are using.

Orientation 2

Orientation selects the position of how your document will be printed (Portrait or Landscape).

Copies 2

Click aor b to enter the number of copies to be printed.

Collate

With the Collate check box selected, one complete copy of your document will be printed and then

repeated for the number of copies you selected. If the Collate check box is not selected, then each page

will be printed for all the copies before the next page of the document is printed.

Media Type 2

You can use the following types of media in your machine. For the best print quality, select the type of media

that matches the paper you are using.

Plain Paper

Thin Paper

Thick Paper

Thicker Paper

Bond Paper

Envelopes

Env. Thick

Env. Thin

Recycled Paper

Label

Glossy Paper

Portrait (Vertical) Landscape (Horizontal)

Collate selected

Collate cleared

Driver and Software

NOTE

• When using ordinary plain paper 16 to 28 lb (60 to 105 g/m2) choose Plain Paper. When using heavier

weight paper or rough paper choose Thick Paper or Thicker Paper. For bond paper, choose

Bond Paper.

• When using envelopes, choose Envelopes. If the toner is not fixed to the envelope correctly when

Envelopes is selected, choose Env. Thick. If the envelope is crumpled when Envelopes is selected,

choose Env. Thin. For more information, see Paper Tray Capacity on page 3.

• When Label is selected in the printer driver, the machine will feed the paper from the MP tray, even if MP

Tray is not selected as the paper source.

Print Quality 2

Choose one of the following print quality settings:

Normal (600 x 600 dpi)

600600 dpi. Recommended for ordinary printing. Use this mode for good print quality with reasonable

print speeds.

Fine (2400 dpi class)

2400 dpi class. The finest print mode. Use this mode to print precise images such as photographs. Since

the print data is much larger than in Normal mode, processing time / data transfer time and print time will

be longer.

NOTE

The print speed will change depending on the print quality setting you choose. Higher print quality takes

longer to print, while lower print quality takes less time to print.

Color / Mono 2

You can change the Color/Mono settings in the printer driver as follows:

Auto

The machine checks the content of the document for color. If color is detected anywhere in the document,

it will print the whole of the document using all the colors. In other words, it will mix some of the toners to

help achieve every shade detected in the document, increasing the density of toner applied to the page.

If no color content is detected, it will print the document in monochrome. The default setting on your

machine is Auto.

Color

Whether the document contains color or just monochrome, your machine will print the document using all

the colors.

Mono

Select Mono if the document has only black and grayscale text and objects. If your document contains

color, this mode prints the document in 256 levels of gray using the black toner.

Driver and Software

NOTE

• The machine’s color sensor is very sensitive and may perceive faded black text or an off-white background

as color. If you know that your document is black and white and you want to conserve color toner, select

Mono mode.

• If either the Cyan, Magenta or Yellow toner reaches the end of its life while printing a color document, the

print job cannot be completed. You can cancel your print job and choose to start the print job again in

Mono mode, as long as Black toner is available.

Document Type 2

Use Document Type to select the optimal settings for printing the relevant type of data.

Document (Standard)

Use this mode for printing a combination of graphics and text.

Photo / Image

Use this mode for printing photos or images.

Document (Mixed)

Use this mode for printing combinations of graphics/text and photos/images.

NOTE

This mode takes longer to print the data.

Manual

Choosing Manual allows you to select the settings manually by clicking the Settings button.

Settings dialog box 2

To change the following settings, click Settings... in the Basic tab.

Color Mode

The following options are available in color Matching mode:

•Normal

This is the default color mode.

•Vivid

The color of all elements are adjusted to become a brighter color.

•Auto

The printer driver selects the Color Mode type.

NOTE

Choosing this option may take longer to print the data.

•None

Driver and Software

Import...

To adjust the print configuration of a particular image, click Settings. When you have finished adjusting

the image parameters, such as brightness and contrast, import those settings as a print configuration file.

Use the Export... option to create a print configuration file from the current settings.

Export...

To adjust the print configuration of a particular image, click Settings. When you have finished adjusting

the image parameters, such as brightness and contrast, export those settings as a print configuration file.

Use the Import... option to load a previously exported configuration file.

Improve Gray Color

You can improve the image quality of a shaded area.

Enhance Black Printing

If a black graphic does not print correctly, choose this setting.

Improve Thin Line

You can improve the image quality of thin lines.

Improve Pattern Printing

Select this option if printed fills and patterns are different from the patterns and fills you see on your

computer.

Multiple Page 2

The Multiple Page selection can reduce the image size of a page to allow multiple pages to be printed on one

sheet of paper or to enlarge the image size for printing one page on multiple sheets of paper.

Page Order

When the N in 1 option is selected, the page order can be selected from the drop-down list.

Border Line

When using the Multiple Page feature to print multiple pages on one sheet, you can choose to have a solid

border, dash border or no border around each page on the sheet.

Print cut-out line

When the 1 in NxN pages option is selected, the Print cut-out line option can be selected. This option

allows you to print a faint cut-out line around the printable area.

Driver and Software

2-sided / Booklet 2

To print a booklet or do 2-sided printing, use this option.

None

Disable 2-sided printing.

2-sided / 2-sided (Manual)

To do 2-sided printing, use these options.

•2-sided

The machine prints on both sides of the paper automatically.

•2-sided (Manual)

The machine prints all the even numbered pages first. Then the printer driver will stop and show the

instructions required to reload the paper. When you click OK the odd numbered pages will be printed.

When you choose 2-sided or 2-sided (Manual), the 2-sided Settings... button becomes available to

choose. You can choose from the following options in the 2-sided Settings dialog box:

•2-sided Type

There are four types of 2-sided binding directions available for each orientation.

•Binding Offset

When you check Binding Offset, you can also specify the offset for binding in inches or millimeters.

Portrait

Long Edge (Left)

Long Edge (Right)

Short Edge (Top)

Short Edge (Bottom)

Landscape

Long Edge (Top)

Long Edge (Bottom)

Short Edge (Right)

Short Edge (Left)

Driver and Software

Booklet / Booklet (Manual)

Use this option to print a document in booklet format using 2-sided printing; it will arrange the document

according to the correct page number and allow you to fold at the center of the print output without having

to change the order of the page numbers.

•Booklet

The machine prints on both sides of the paper automatically.

•Booklet (Manual)

The machine prints all the even numbered sides first. Then the printer driver will stop and show the

instructions required to reload the paper. When you click OK the odd numbered sides will be printed.

When you choose Booklet or Booklet (Manual), the 2-sided Settings... button becomes available to

choose. You can choose the following settings in the 2-sided Settings dialog box.

•2-sided Type

There are two types of 2-sided binding directions available for each orientation.

•Booklet Printing Method

When Divide into Sets is selected:

This option allows you to print the whole booklet in smaller individual booklet sets, and it still allows you

to fold at the center of the smaller individual booklet sets without having to change the order of the page

numbers. You can specify the number of sheets in each smaller booklet, from 1 to 15. This option is

helpful for folding a printed booklet that has a large number of pages.

•Binding Offset

Check Binding Offset to specify the offset for binding in inches or millimeters.

Portrait Landscape

Left Binding

Right Binding

Top Binding

Bottom Binding

Driver and Software

Paper Source 2

You can choose Auto Select, Tray1, Tray2,12

or MP Tray and specify separate trays for printing the first

page and for printing from the second page onward.

1Available if the optional tray is installed.

2Tray 2 is standard on HL-L8350CDWT.

Print Preview 2

Preview a document before it is printed. If you check the Print Preview check box the Print Preview Viewer

window will open before printing starts.

(1) Page List Area

The Page List Area displays the page numbers for the actual pages that will be printed. If you choose a

page in this list, a preview of the print results for the page will be displayed in the Preview Area. If you do

not want to print a page, clear the check box.

(2) Preview Area

The Preview Area displays a preview of the print results for the pages chosen in the Page List Area.

NOTE

• If the Booklet setting was selected in the Printer driver settings, you cannot use the Print Preview option.

• If the 2-sided setting was selected in the Printer driver settings, you cannot delete pages using the Page

List Area.

Driver and Software

Advanced tab 2

Change the tab settings by clicking the following settings:

(1) Scaling

(2) Reverse Print

(3) Use Watermark

(4) Header-Footer Print

(5) Toner Save Mode

(6) Secure Print

(7) Administrator

(8) User Authentication

(9) Other Print Options

Scaling 2

Select an option to change the scale of the printed image.

Reverse Print 2

Select Reverse Print to rotate the page 180 degrees.

Driver and Software

Use Watermark 2

Add a logo or text to your document as a watermark. Choose one of the preset Watermarks, or use an image

file that you have created. Check Use Watermark, and then click the Settings... button.

Watermark Settings 2

Bring To Front

Select this check box to overlay the selected characters or image onto your printed document.

In Outline Text

Select this check box if you want to print only an outline of a text watermark.

Custom Settings

Select this check box if you want to print one watermark on the first page and a different watermark on the

following pages.

Driver and Software

Edit Watermark

Click the Add button to add the watermark settings, and then choose Use Text or Use Image File in

Watermark Style.

•Title

Type an appropriate title for the watermark.

•Text

Type your Watermark Text into the Text box, and then choose the Font, Style, Size and Choose

Color....

•Image File

Type the file name and location of the Image File you want to use as the Watermark in File, or click

Browse to search for the file. Bitmap, JPEG and PNG file formats are supported. The scaling of the

image can be adjusted from 25 - 999%.

•Position

Use this setting to control the position of the watermark on the page.

Driver and Software

Header-Footer Print 2

When this feature is enabled, it will print the date and time on your document from your computer’s system

clock and the computer login user name or the text you typed. Click Settings to customize.

ID Print

Select Login User Name to print your computer login user name. To print a different name, select Custom

and type a name in the Custom text box.

Toner Save Mode 2

Conserve toner use with this feature. When you set Toner Save Mode to On, print appears lighter. The

default setting is Off (unchecked).

NOTE

We do not recommend Toner Save Mode for printing photo or grayscale images.

Driver and Software

Secure Print 2

Secure documents are documents that are password-protected when they are sent to the machine. Only the

people who know the password will be able to print them. Since the documents are secured at the machine,

you must enter the password using the control panel of the machine to print them.

To send a secured document:

aClick Settings... from Secure Print and check Secure Print.

bEnter your password and click OK.

cTo print a secured document, you must enter your password using the control panel of the machine

(see Printing Secure documents on page 104).

To delete a secured document:

You must use the control panel of the machine to delete a secured document (see Printing Secure documents

on page 104).

Driver and Software

Administrator 2

Administrators have the authority to limit access to settings such as scaling and watermark.

Password

Type the password in this box.

NOTE

Click Set Password... to change the password.

Copies Lock

Select this check box to lock the Copies selection in the Basic tab to prevent users from printing multiple

copies.

Multiple Page & Scaling Lock

Select this check box to lock the multiple page and scaling settings.

Color / Mono Lock

Select this check box to lock the Color/Mono settings as Mono to prevent color printing.

Watermark Lock

Select this check box to lock the settings of the Watermark option to prevent changes being made.

Header-Footer Print Lock

Select this check box to lock the settings of the Header-Footer Print option to prevent changes being

made.

User Authentication 2

If you are restricted from using computer to print by the Secure Function Lock feature, you can check your

current print status. Click Check Print Status to see your computer login name information, such as the

restricted features and the remaining number of pages you are allowed to print when you are using the

machine on a network. The Authentication result dialog box appears.

To cause the Authentication result dialog box to open each time you print, check the Show print status

before printing check box.

For more information about Secure Function Lock, see the Network User's Guide

Driver and Software

Other Print Options 2

You can set the following in Printer Function:

Color Calibration

Sleep Time

Improve Print Output

Skip Blank Page

Print Text in Black

Print Archive

Color Calibration 2

The output density of each color may vary depending on the temperature and humidity of the machine's

environment. This setting helps you improve color density by letting the printer driver use the color calibration

data stored in your machine.

Use Calibration Data

If you select this check box, the printer driver will use the calibration data retrieved from the machine to set

color matching in the printer driver. This will ensure consistent print quality.

Get Device Data Automatically

If you select this check box, the printer driver will use the color calibration data from your machine.

Start Color Calibration

If you click this button, your machine will start the color calibration process, and then the printer driver will

use the calibration data from your machine.

Driver and Software

Sleep Time 2

When the machine does not receive data for a certain period of time, it enters Sleep mode. In Sleep mode,

the machine acts as though it were turned off. When you choose Printer Default, the timeout setting will be

reset to the specific time set at the factory; this can be altered in the driver. Intelligent Sleep mode adjusts to

the most appropriate timeout setting depending on the frequency of your machine use.

While the machine is in Sleep mode, the LCD displays Sleep, but the machine can still receive data.

Receiving a print job will wake up the machine to start printing.

Improve Print Output 2

This feature allows you to improve a print quality problem.

Reduce Paper Curl

Select this setting to reduce paper curl.

If you are printing only a few pages, you do not have to choose this setting. We recommend changing the

printer driver setting in Media Type to a thin setting.

NOTE

This operation will decrease the temperature of the machine's fusing process.

Improve Toner Fixing

Select this setting to improve the toner fixing capabilities. If this selection does not provide enough

improvement, change the printer driver setting in Media Type to a thick setting.

NOTE

This operation will increase the temperature of the machine's fusing process.

Driver and Software

Skip Blank Page 2

If Skip Blank Page is selected, the printer driver detects blank pages and excludes them from printing.

NOTE

This option does not work with the following options:

•Use Watermark

•Header-Footer Print

•N in 1 and 1 in NxN Pages in Multiple Page

•2-sided (Manual), Booklet, Booklet (Manual) and 2-sided with Binding Offset in 2-sided / Booklet

Print Text in Black 2

Select this option to print all text in Black only.

NOTE

It may not work with certain characters.

Print Archive 2

A copy of your printout can be saved as a PDF file to your computer. To change the file size, move the File

Size slider to the right or left. The resolution is set according to the file size.

NOTE

By enabling this feature, there may be a longer wait before your machine begins printing.

Driver and Software

Print Profiles tab 2

Print Profiles are editable presets designed to give you quick access to frequently used printing

configurations.

(1) Print profile list box

(2) Delete Profile

(3) Always show Print Profiles tab first

(4) Add Profile

(5) Current print profile view

aChoose your profile from the print profile list box.

bTo display the Print Profiles tab at the front of the window every time you print, click Always show Print

Profiles tab first.

cClick OK to apply your chosen profile.

Add Profile 2

Click the Add Profile button to display the Add Profile dialog box. Add up to 20 new profiles with your

preferred settings.

aType a title in Name.

bChoose an icon you want to use from the Icon list, then click OK.

cThe settings shown on the left side of the printer driver window will be saved.

Driver and Software

Delete Profile 2

Click Delete Profile to display the Delete Profile dialog box. You can delete any of the profiles you have

added.

aChoose your profile from the print profile list box.

bClick Delete.

cThe selected profile will be deleted.

Driver and Software

Device Settings tab 2

NOTE

To access the Device Settings tab, see Accessing the printer driver settings on page 32.

You can define the paper size for each paper tray and auto detect the serial number in the Device Settings

tab as follows.

(1) Available Options / Installed Options

You can manually add and remove the options that are installed on the machine. Tray settings will match

the installed options.

(2) Paper Source Setting

Click the Auto Detect (4) button to detect and display the machine's serial number and paper size setting

for the paper trays.

(3) Serial No.

By clicking Auto Detect (4), the printer driver will probe the machine and display its serial number. If it fails

to receive the information, the screen displays “---------------”.

(4) Auto Detect

The Auto Detect setting finds the currently installed optional devices and displays the available options in

the printer driver. When you click Auto Detect, options that are installed on the machine will be listed in

Available Options (1). Manually add or remove the options by choosing an optional device you want to

add or remove, and then clicking Add or Remove.

NOTE

The Auto Detect (4) setting is not available under the following machine conditions:

• The machine is turned off.

• The machine is in an error state.

• The machine is connected to the print server using a USB cable in a shared network environment.

• The cable is not connected to the machine correctly.

Driver and Software

Support 2

Click Support... in the Printing Preferences dialog box.

(1) Brother Solutions Center

Click this button to visit the Brother Solutions Center website (http://solutions.brother.com/) for information

about your Brother product including FAQs (Frequently Asked Questions), User’s Guides, driver updates

and tips for using your machine.

Driver and Software

(2) Genuine Supplies website

Click this button to visit our website for genuine Brother supplies.

(3) Brother CreativeCenter

Click this button to visit our website for free online solutions for business and home users.

(4) Print Settings

Click this button to print pages that show how the internal settings of the machine have been configured.

(5) Check Setting...

Click this button to check the printer driver settings.

(6) About...

Click this button to view a list of the printer driver files and version information.

Driver and Software

BR-Script 3 printer driver features (PostScript®3™ language emulation) 2

NOTE

The screens in this section are from Windows®7. The screens on your computer may vary depending on

your operating system.

Printing Preferences 2

NOTE

To access the Printing Preferences dialog box, click Preferences... in the General tab of the Brother

HL-XXXX BR-Script3 Properties dialog box.

Layout tab

Change the layout by choosing the settings for Orientation, Print on Both Sides (2-sided), Page Order

and Pages Per Sheet.

•Orientation

Portrait

Landscape

Rotated Landscape

Orientation selects the position of your document on the printed page.

•Print on Both Sides

To do 2-sided printing, choose Flip on Short Edge or Flip on Long Edge.

•Page Order

Specify the order in which the pages of your document will be printed. Front to Back prints the

document so that page 1 is on top of the stack. Back to Front prints the document so that page 1 is on

the bottom of the stack.

Driver and Software

•Pages Per Sheet

Click Pages Per Sheet to reduce the image size of a page by allowing multiple pages to be printed on

one sheet of paper. Click Booklet to print a document in the booklet style.

•Draw Borders

Select this check box to add a border.

Paper/Quality tab

Choose the Paper Source.

•Paper Source

Automatically Select

Auto Select by Printer

Tray1

Tray2 12

MP Tray

Automatically Select

Select this option to pull paper from any paper source that has a paper size defined in the printer driver

that matches your document.

Auto Select by Printer

Select this option to pull paper from any paper source that has a paper size defined in the machine that

matches your document.

Tray1

Select this option to pull paper from Tray 1.

Tray2

Select this option to pull paper from Tray 2. (Available if the optional tray is installed.) 2

Driver and Software

MP Tray

Select this option to pull paper from the multi-purpose tray. The paper size in the multi-purpose tray

must match the size defined in the printer driver.

1Available if the optional tray is installed.

2Tray 2 is standard on HL-L8350CDWT.

•Color

Select either Black & White or Color.

Secure Print tab

Secure documents are documents that are password protected when they are sent to the machine. Only

the people who know the password will be able to print them. Since the documents are secured at the

machine, you must enter the password using the control panel of the machine to print them.

To send a secured document:

aCheck Secure Print.

bType your password and click OK.

cTo print the secured document, you must enter your password using the control panel of the machine

(see Printing Secure documents on page 104).

To delete a secured document:

You must use the control panel of the machine to delete a secured document (see Printing Secure

documents on page 104).

Driver and Software

Advanced options 2

Access the Advanced options by clicking the Advanced... button on the Layout tab or Paper/Quality tab.

aChoose the Paper Size and Copy Count (1).

Paper Size

From the drop-down list choose the size of paper you are using.

Copy Count

The copy selection sets the number of copies that will be printed.

bSet the Image Color Management, Scaling and TrueType Font settings (2).

Image Color Management

Specify how to print your color graphics.

• If you don’t want to enable Image Color Management, click ICM Disabled.

• If you want the calculations for color matching to be performed on the host computer before it

sends the document to the machine, click ICM Handled by Host System.

• If you want the calculations for color matching to be performed on your machine, click ICM

Handled by Printer using printer calibration.

Scaling

Specify whether to reduce or enlarge documents, and by what percentage.

TrueType Font

Specify the TrueType font options. Click Substitute with Device Font (the default) to use equivalent

printer fonts for printing documents that contain TrueType fonts. This will permit faster printing;

however, you might lose special characters not supported by the printer font. Click Download as

Softfont to download TrueType fonts for printing instead of using printer fonts.

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cChange settings by choosing a setting in the Printer Features list (3):

Print Quality

Choose one of the following print quality settings:

•Normal (600 x 600 dpi)

600 dpi class. Recommended for ordinary printing. Use this mode for good print quality with

reasonable print speeds.

•Fine (2400 dpi class)

2400 dpi class. The finest print mode. Use this mode to print precise images such as photographs.

Since the print data is much larger than in Normal mode, processing time, data transfer time, and

print time will be longer.

Media Type

You can use the following types of media in your machine. For the best print quality, select the type

of media you are using.

•Plain Paper

•Thin Paper

•Thick Paper

•Thicker Paper

•Bond Paper

•Envelopes

•Env. Thick

•Env. Thin

•Recycled Paper

•Label

•Glossy Paper

Driver and Software

Toner Save Mode

Conserve toner use with this feature. When you set Toner Save Mode to On, print appears lighter.

The default setting is Off.

NOTE

We do not recommend Toner Save Mode for printing Photo or grayscale images.

Sleep Time [Min.]

When the machine does not receive data for a certain period of time, it enters Sleep mode. In Sleep

mode, the machine acts as though it were turned off. When you choose Printer Default, the timeout

setting will be reset to the specific time set at the factory; this can be altered in the driver.

While the machine is in Sleep mode, the LCD displays Sleep, but the machine can still receive data.

Receiving a print job will wake up the machine to start printing.

Color / Mono

You can change the Color/Mono settings in the printer driver as follows:

•Auto

The machine checks the content of the document for color. If color is detected anywhere in the

document, it will print the whole of the document using all the colors. In other words, it will mix some

of the toners to help achieve every shade detected in the document, increasing the density of toner

applied to the page. If no color content is detected, it will print the document in monochrome. The

default setting on your machine is Auto.

•Color

Whether the document contains color or just monochrome, your machine will print the document

using all the colors.

•Mono

Select this mode if the document has only black and grayscale text and objects. If your document

contains color, this mode prints the document in 256 levels of gray using the black toner.

NOTE

• The machine’s color sensor is very sensitive and may perceive faded black text or an off-white background

as color. If you know that your document is black and white and you want to conserve color toner, select

Mono mode.

• If either the Cyan, Magenta or Yellow toner reaches the end of its life while printing a color document, the

print job cannot be completed. You can cancel your print job and choose to start the print job again in

Mono mode, as long as Black toner is available.

Driver and Software

Color Mode

The following options are available in Color Matching mode:

•Normal

This is the Default color mode.

•Vivid

The color of all elements are adjusted to become a more vivid color.

•None

Improve Gray Color

You can improve the image of a shaded area.

Enhance Black Printing

If a black graphic does not print correctly, choose this setting.

Halftone Screen Lock

This lock stops other applications from modifying the Halftone settings. The default setting is On.

High Quality Image Printing

You can get high quality image printing. If you set High Quality Image Printing to On, the print speed

will be slower.

Improve Print Output

This feature allows you to improve a print quality problem.

•Reduce Paper Curl

If you choose this setting, the paper curl may be reduced. If you are printing only a few pages, you

do not have to choose this setting. We recommend changing the printer driver setting in Media

Type to a thin setting.

NOTE

This operation will decrease the temperature of the machine's fusing process.

•Improve Toner Fixing

If you choose this setting, the toner fixing capabilities may be improved. If this selection does not

provide enough improvement, change the printer driver setting in Media Type to a thick setting.

NOTE

This operation will increase the temperature of the machine's fusing process.

Driver and Software

Ports tab 2

To change the port where your machine is connected or the path to the network machine you are using,

choose or add the port you want to use.

Driver and Software

Uninstalling the printer driver 2

Uninstall the printer driver that you have installed with the following steps.

NOTE

•UnInstall is not available if you originally installed the printer driver from the Windows Add a printer

setting.

• After uninstalling, we recommend restarting your computer to remove files that were in use during the

uninstall.

(Windows® XP, Windows Vista® and Windows® 7)

aClick the Start button, point to All Programs, Brother, and then to your machine name.

bClick UnInstall.

cFollow the instructions on the screen.

(Windows® 8)

aClick (Brother Utilities). Brother Utilities screen appears.

bClick the drop-down list and select your model name (if not already selected).

cClick Tools in the left navigation bar.

dClick Uninstall.

Driver and Software

Status Monitor 2

The Status Monitor utility is a configurable software tool for monitoring the status of one or more devices,

allowing you to get immediate notification of errors.

If you selected the Enable Status Monitor on startup check box during installation, you will find the

button or the Status Monitor icon on the taskbar.

To show the Status Monitor icon on your taskbar, click the button. The Status Monitor icon appears

in the small window. Drag the icon to the taskbar.

Do one of the following:

Double-click the icon in the task tray.

(Windows® XP, Windows Vista® and Windows® 7)

aClick Start > All Programs > Brother > Brother Utilities. The Brother Utilities screen appears.

bClick the drop-down list and select your model name (if not already selected).

cClick Tools in the left navigation bar.

dClick Status Monitor.

(Windows® 8)

aClick (Brother Utilities). The Brother Utilities screen appears.

bClick the drop-down list and select your model name (if not already selected).

cClick Tools in the left navigation bar.

dClick Status Monitor.

Driver and Software

Troubleshooting 2

Click the Troubleshooting button to access the Brother Solutions Center at http://solutions.brother.com/ and

visit FAQs on your model page for instructions.

Visit the Genuine Supplies website 2

Click the Visit the Genuine Supplies website button for more information on Brother genuine supplies.

NOTE

The automatic firmware update is active when the status monitor feature is enabled.

Monitoring the machine’s status 2

When you start up your computer, the Brother Status Monitor icon appears on the tasktray.

The Status Monitor can be displayed in the tasktray or on the desktop of your computer.

A green icon indicates the normal stand-by condition.

A yellow icon indicates a warning.

A red icon indicates an error has occurred.

A gray icon indicates the offline condition.

Driver and Software

Macintosh 2

Features in the printer driver (Macintosh) 2

This machine supports Mac OS X 10.7.5, 10.8.x, 10.9.x.

NOTE

The screens in this section are from OS X v10.7.x. The screens on your Macintosh will vary depending on

your operating system version.

Choosing page setup options 2

Select the Paper Size, Orientation and Scale.

aFrom an application such as TextEdit, click File, then Page Setup. Make sure Brother HL-XXXX (where

XXXX is your model name.) is chosen in the Format For pop-up menu. Select the settings for Paper

Size, Orientation and Scale, then click OK.

Driver and Software

bFrom an application such as TextEdit, click File, then Print to start printing.

For more page setup options, click the Show Details button.

NOTE

Save the current settings as a preset by choosing Save Current Settings as Preset... from the Presets

pop-up menu.

Driver and Software

Choosing printing options 2

To control special printing features, choose Print Settings from the Print dialog box. For more information

about the available options, see the following descriptions:

Cover Page 2

You can choose the following cover page settings:

Print Cover Page

To add a cover page to your document, use this setting.

Cover Page Type

Choose a template for the cover page.

Billing Info

To add the billing information to the cover page, type text in the Billing Info text box.

Driver and Software

Layout 2

Pages per Sheet

The Pages per Sheet selection can reduce the image size of a page by allowing multiple pages to be

printed on one sheet of paper.

Layout Direction

When you specify the pages per sheet, you can also specify the direction of the layout.

Border

To add a border, use this setting.

Two-Sided

See 2-sided Printing on page 75.

Reverse page orientation

Select Reverse page orientation to rotate the page 180 degrees.

Flip horizontally

Select Flip horizontally to print the page as a reflection flipped left-to-right.

Driver and Software

Secure Print 2

Secure Print:

Secure documents are documents that are password protected when they are sent to the machine. Only

the people who know the password will be able to print them. Since the documents are secured at the

machine, you must enter the password using the control panel of the machine to print them.

To send a secured document:

aSelect Secure Print.

bType your password, user name and job name, and then click Print.

cTo print a secured document, you must enter your password using the control panel of the machine

(see Printing Secure documents on page 104).

To delete a secured document, you must use the control panel of the machine to delete it (see Printing

Secure documents on page 104).

Driver and Software

Print Settings 2

Choose your settings in the Print Settings list:

Media Type

Select one of the following media types:

•Plain Paper

•Thin Paper

•Thick Paper

•Thicker Paper

•Bond Paper

•Envelopes

•Env. Thick

•Env. Thin

•Recycled Paper

•Label

•Glossy Paper

NOTE

When Label is selected in the printer driver, the machine will feed the paper from the MP tray, even if MP

Tray is not selected as the paper source.

Driver and Software

Print Quality

Choose one of the following print quality settings:

•Normal

600 dpi class. Recommended for ordinary printing. Use this mode for good print quality with reasonable

print speeds.

•Fine

2400 dpi class. The finest print mode. Use this mode to print precise images such as photographs.

Since the print data is much larger than in Normal mode, processing time, data transfer time, and

printing time will be longer.

NOTE

The print speed will change depending on the print quality setting you choose. Higher print quality takes

longer to print, while lower print quality takes less time to print.

Color / Mono

You can change the Color/Mono settings in the printer driver as follows:

•Auto

The machine checks the content of the document for color. If color is detected anywhere in the

document, it will print the whole of the document using all the colors. In other words, it will mix some of

the toners to help achieve every shade detected in the document, increasing the density of toner

applied to the page. If no color content is detected, it will print the document in monochrome. The default

setting on your machine is Auto.

•Color

Whether the document contains color or just monochrome, your machine will print the document using

all the colors.

•Mono

Select this mode if the document has only black and grayscale text and objects. If your document

contains color, this mode prints the document in 256 levels of gray using the black toner.

NOTE

• The machine’s color sensor is very sensitive and may perceive faded black text or an off-white background

as color. If you know that your document is black and white and you want to conserve color toner, select

Mono mode.

• If either the Cyan, Magenta or Yellow toner reaches the end of its life while printing a color document, the

print job cannot be completed. You can cancel your print job and choose to start the print job again in

Mono mode, as long as Black toner is available.

Paper Source

Choose Auto Select, Tray1, Tray2,12

or MP Tray.

1Available if the optional tray is installed.

2Tray 2 is standard on HL-L8350CDWT.

Driver and Software

Advanced print settings

When you click the triangle mark (c) beside Advanced, the advanced print settings appear.

Toner Save Mode

Conserve toner use with this feature. When you select the Toner Save Mode check box, print appears

lighter. The default setting is off (unchecked).

NOTE

We do not recommend Toner Save Mode for printing Photo or grayscale images.

Improve Print Output

This feature allows you to improve a print quality problem.

•Reduce Paper Curl

If you choose this setting, the paper curl may be reduced.

If you are printing only a few pages, you do not have to choose this setting. We recommend changing

the printer driver setting in Media Type to a thin setting.

NOTE

This operation will decrease the temperature of the machine's fusing process.

•Improve Toner Fixing

If you choose this setting, the toner fixing capabilities may be improved. If this selection does not

provide enough improvement, change the printer driver setting in Media Type to a thick setting.

NOTE

This operation will increase the temperature of the machine's fusing process.

Driver and Software

Sleep Time

When the machine does not receive data for a certain period of time, it enters Sleep mode. In Sleep mode,

the machine acts as though it were turned off. If you choose Printer Default, the timeout setting will be

reset to the specific time set at the factory; this can be altered in the driver. To change the Sleep Time,

select Manual, and then type the time in the text box.

While the machine is in Sleep mode, the LCD displays Sleep, but the machine can still receive data.

Receiving a print job will wake up the machine to start printing.

Other Print Options

•Skip Blank Page

If Skip Blank Page is selected, the printer driver detects blank pages and excludes them from printing.

Color Settings 2

Color Mode

The following options are available in Color Matching mode:

•Normal

This is the Default color mode.

•Vivid

The color of all elements are adjusted to become a more vivid color.

•None

Improve Gray Color

You can improve the image of a shaded area.

Enhance Black Printing

If a black graphic does not print correctly, choose this setting.

Driver and Software

2-sided Printing 2

Automatic 2–sided Printing

Select Layout.

Choose Long-Edge binding or Short-Edge binding in Two-Sided.

Manual 2–sided Printing

Select Paper Handling.

• Choose Even Only and Print. Reload the printed paper into the tray (blank side face down in Tray 1

Tray 2, or blank side face up in the MP tray). Choose Odd Only and Print.

Driver and Software

Features in the BR-Script3 printer driver (PostScript®3™ language emulation) 2

This section introduces the distinctive operations of the BR-Script3 printer driver. For the basic operations of

the BR-Script3 printer driver, see Features in the printer driver (Macintosh) on page 66 for Page Setup,

Cover Page, Paper Source and Layout.

Choosing printing options 2

To control special print features, choose Printer Features in the Print dialog box.

Driver and Software

Printer Features 2

Feature Sets: General 1

Print Quality

Select one of the following resolutions from the Print Quality pop-up menu:

•Normal

600600 dpi. Recommended for ordinary printing. Use this mode for good print quality with reasonable

print speeds.

•Fine

2400 dpi class. The finest print mode. Use this mode to print precise images such as photographs.

Since the print data is much larger than in Normal mode, processing time / data transfer time and print

time will be longer.

Media Type

Select the media type that matches the type of paper you loaded in the machine.

•Plain Paper

•Thin Paper

•Thick Paper

•Thicker Paper

•Bond Paper

•Envelopes

•Env. Thick

•Env. Thin

•Recycled Paper

•Label

•Glossy Paper

•Hagaki 1

1Postcard with the size specified by Japan Post Service Co., LTD

Driver and Software

Toner Save Mode

When you select the Toner Save Mode check box, print appears lighter. The default setting is Off

(unchecked).

NOTE

We do not recommend Toner Save Mode for printing Photo or grayscale images.

Sleep Time [Min.]

When the machine does not receive data for a certain period of time, it enters Sleep mode. In Sleep mode,

the machine acts as though it were turned off. If you choose Printer Default, the timeout setting will be

reset to the specific time set at the factory; this can be altered in the driver. To change the Sleep Time,

choose 2, 10 or 30.

While the machine is in Sleep mode, the LCD displays Sleep, but the machine can still receive data.

Receiving a print job will wake up the machine to start printing.

Color / Mono

You can change the Color/Mono settings in the printer driver as follows:

•Auto

The machine checks the content of the document for color. If color is detected anywhere in the

document, it will print the whole of the document using all the colors. In other words, it will mix some of

the toners to help achieve every shade detected in the document, increasing the density of toner

applied to the page. If no color content is detected, it will print the document in monochrome. The default

setting on your machine is Auto.

•Color

Whether the document contains color or just monochrome, your machine will print the document using

all the colors.

•Mono

Select this mode if the document has only black and grayscale text and objects. If your document

contains color, this mode prints the document in 256 levels of gray using the black toner.

NOTE

• The machine’s color sensor is very sensitive and may perceive faded black text or an off-white background

as color. If you know that your document is black and white and you want to conserve color toner, select

Mono mode.

• If either the Cyan, Magenta or Yellow toner reaches the end of its life while printing a color document, the

print job cannot be completed. You can cancel your print job and choose to start the print job again in

Mono mode, as long as Black toner is available.

Color Mode

The following options are available in Color Matching mode:

•Normal

This is the Default color mode.

•Vivid

The color of all elements are adjusted to become a more vivid color.

•None

Driver and Software

Feature Sets: General 2

Improve Gray Color

You can improve the image of a shaded area.

Enhance Black Printing

If a black graphic does not print correctly, choose this setting.

Halftone Screen Lock

This lock stops other applications from modifying the Halftone settings. The Default setting is On

(checked).

High Quality Image Printing

You can increase the quality of the printed image. If you set High Quality Image Printing to On (checked),

the print speed will be slower.

Improve Print Output

This feature allows you to improve a print quality problem.

•Reduce Paper Curl

If you choose this setting, the paper curl may be reduced.

If you are printing only a few pages, you do not have to choose this setting. We recommend changing

the printer driver setting in Media Type to a thin setting.

NOTE

This operation will decrease the temperature of the machine's fusing process.

•Improve Toner Fixing

If you choose this setting, the toner fixing capabilities may be improved. If this selection does not

provide enough improvement, change the printer driver setting in Media Type to a thick setting.

NOTE

This operation will increase the temperature of the machine's fusing process.

Driver and Software

Secure Print 2

Secure documents are documents that are password protected when they are sent to the machine. Only the

people who know the password will be able to print them. Since the documents are secured at the machine,

you must enter the password using the control panel of the machine to print them.

To create a secure print job, select Secure Print and select the Secure Print check box. Type a password

in the Password text box and click Print.

(For more information about Secure Print, see Printing Secure documents on page 104.)

Driver and Software

Removing the printer driver 2

aLog on as an ‘Administrator’.

bFrom the Apple menu, choose System Preferences. Click Print & Scan or Printers & Scanners 1, then

select the printer you want to remove and remove it by clicking the - button.

cClick Delete Printer.

1Printers & Scanners for OS X v10.9.x users

Driver and Software

Status Monitor 2

The Status Monitor utility is a configurable software tool for monitoring the status of the machine; it lets you

see error messages such as paper empty or paper jam at pre-set update intervals and access the Web Based

Management utility. Check the device status by following these steps to Launch the Brother Status Monitor:

For OS X v10.7.5 and 10.8.x

aRun System Preferences, select Print & Scan, and then choose the machine.

bClick Options & Supplies.... Click the Utility tab, and then click Open Printer Utility. The Status

Monitor will start up.

For OS X v10.9.x

aRun System Preferences, select Printers & Scanners, and then choose the machine.

bClick Options & Supplies.... Click the Utility tab, and then click Open Printer Utility. The Status

Monitor will start up.

Updating the machine’s status 2

If you want the latest machine status while the Status Monitor window is open, click the Refresh icon.

If the toner level is low or there is a problem with the toner cartridge, the following icons appear:

You can set the interval at which the software will update the machine's status information. Go to the menu

bar, Brother Status Monitor and select Preferences.

The toner level is low.

The toner cartridge is empty.

Driver and Software

Hiding or showing the window 2

After starting the Status Monitor, you can hide or show the window. To hide the window, go to the menu bar,

click Brother Status Monitor and select Hide Status Monitor. To show the window, click the Brother

Status Monitor icon in the dock.

Quitting the window 2

Click Brother Status Monitor in the menu bar, and then select Quit Status Monitor from the pop-up menu.

Web Based Management (Network Connection only) 2

Access the Web Based Management System by clicking the machine icon on the Status Monitor screen. A

standard Web Browser can be used to manage your machine using HTTP (Hyper Text Transfer Protocol).

For information about the Web Based Management System, see the Network User's Guide.

Driver and Software

Software 2

Software for networks 2

For information about network utility software, see the Network User's Guide.

Control panel 3

This machine has one Liquid Crystal Display (LCD), eight buttons and two Light Emitting Diodes (LEDs) on

the control panel. The LCD is a 16 character two-line display.

Control panel overview 3

The illustration is based on HL-L8350CDW.

1LCD

The LCD displays messages to help you set up and use your machine.

A four level indicator displays the wireless signal strength if you are using a wireless connection.

General Information 3

0Max

General Information

2 Power On/Off

You can turn the machine on and off.

Press to turn the machine on.

Press and hold down to turn the machine off. The LCD displays Shutting Down and stays on for a

few seconds before going off.

3 Menu Buttons:

aor b ( + or -)

Press aor b ( + or -) to scroll through the menus and options.

Press aor b ( + or -) to enter a number, or to increase or decrease the number. Hold down aor b ( + or -)

to move faster to the number you want, and then press OK.

Press OK to store your settings in the machine. After changing a setting, the machine returns to the

previous menu level.

Back

Press Back to go back one level in the menu structure.

Back lets you choose the previous digit while entering numbers.

4 Secure

You can print jobs saved in the memory when you enter your four-digit password. (For more information,

see Printing Secure documents on page 104.)

5Go

You can clear some error messages by pressing Go. To clear all other errors follow the control panel

instructions or see Error and maintenance messages on page 171.

Press Go to print jobs remaining in the machine's memory.

This button lets you choose the displayed option in the last menu level. After a setting is changed, the

machine returns to Ready mode.

6 Cancel

Press Cancel to cancel the current setting.

This button cancels a programmed print job and clears it from the machine’s memory.

7 Error LED

The Error LED blinks in orange when the LCD displays an error or an important status message. (For

details, see LED indications on page 87.)

8 Data LED

The Data LED will blink depending on the machine status. (For details, see LED indications on page 87.)

General Information

LED indications 3

The LEDs are lights that show the machine's status.

Machine status messages 3

The following table explains the machine's status messages during normal operation:

Data LED (Green)

LED indication Meaning

On Data is in the machine's memory.

Blinking The machine is receiving or processing data.

Off There is no remaining data in the memory.

Error LED (Orange)

LED indication Meaning

Blinking There is a problem with the machine.

Off There is no problem with the machine.

Machine Status Message Meaning

Cooling Down The machine is cooling down.

Cancel Printing The machine is canceling the job.

Calibrate The machine is calibrating the color density.

Ignore Data The machine is ignoring data processed using the PS driver.

Please Wait The machine is warming up.

The machine is performing the calibration process.

Printing The machine is printing.

Ready The machine is ready to print.

Sleep In Sleep mode (power save mode) the machine acts as though it were turned

off, but the machine can still receive data. Receiving a print job will wake up

the machine to start printing.

Deep Sleep In Deep Sleep mode (reducing more power consumption than Sleep mode),

the machine acts as though it were turned off. If the machine does not receive

data for a certain length of time while it is in Sleep mode, it enters Deep Sleep

mode. The machine will wake up when the machine receives a print job.

Registration The machine is adjusting the print position.

General Information

Settings table 3

How to access the menu mode 3

aPress any Menu buttons (a, b, OK or Back) to take the machine offline.

bScroll through each menu level by pressing a or b ( + or -) for the direction you want.

cPress OK when the option you want appears on the LCD. The LCD will then show the next menu level.

dPress a or b ( + or -) to scroll to your next menu selection.

ePress OK or Go.

When you have finished setting an option, the LCD will show Accepted.

Menu table 3

There are seven menus. For more information about the selections available in each menu, see the following

tables.

If no control panel operations are performed for 30 seconds, the LCD returns to Ready mode.

NOTE

The LCD displays the tray names as follows:

• Standard paper tray: Tray1

• Multi-purpose tray: MP Tray

• Optional lower tray 1: Tray2 and T2

1Tray 2 is standard on HL-L8350CDWT.

General Information

Machine Info.

Submenu 1 Submenu 2 Menu

Selections

Options Descriptions

Print Settings - - - Prints the Printer Settings page.

Print NetSetting - - - Prints the Network Configuration Report.

Print WLANReport

(HL-L8350CDW and

HL-L8350CDWT)

- - - The WLAN Report shows the wireless

LAN connectivity diagnosis.

Test Print - - - Prints the test page.

Demo Print - - - Prints the demonstration sheet.

Drum Dot Print - - - Prints the drum dot check sheet.

Print Font HP LaserJet - - Prints the font list and samples of HP

LaserJet.

BR-Script 3 - - Prints the font list and samples of

BR-Script.

Serial No. - - - Displays the machine's serial number.

Version Main Version - - Displays the main firmware version.

Sub1 Version - - Displays the sub firmware version.

Sub4 Version - - Displays the sub firmware version.

RAM Size - - Displays the size of memory in this

machine.

Page Count Total - - Displays the total printed pages.

Color - - Displays the total color printed pages.

Monochrome - - Displays the total monochrome printed

pages.

The factory settings are shown in Bold with an asterisk.

General Information

Parts Life Toner Life Black(BK) - Displays the remaining life for each toner

cartridge.

For example, if the remaining life for the

black toner cartridge is 20%, the LCD

displays the following:

BK oonnnnnnnn

Cyan(C) -

Magenta(M) -

Yellow(Y) -

Drum Life - - Displays the remaining life for the drum

unit.

Belt Life - - Displays the remaining life for the belt unit.

PF Kit MP Life - - Displays the pages left to print with the PF

kit MP.

PF Kit 1 Life - - Displays the pages left to print with the PF

kit 1.

PF Kit 2 Life - - Displays the pages left to print with the PF

kit 2.

Fuser Life - - Displays the pages left to print with the

fuser unit.

Laser Life - - Displays the pages left to print with the

laser unit.

Reset Parts Life

(Appears only when

the drum unit or belt

unit has exceeded its

rated life.)

Drum Unit - - Resets the drum unit life. Appears when

you replace the drum unit.

Belt Unit - - Resets the belt unit life. Appears when

you replace the belt unit.

Machine Info. (continued)

Submenu 1 Submenu 2 Menu

Selections

Options Descriptions

The factory settings are shown in Bold with an asterisk.

General Information

1When Tray 2 is installed.

2Tray 2 is standard on HL-L8350CDWT.

Paper Tray

Submenu Options Descriptions

Tray Use Auto* / MP Only / Tray1 Only /

Tray2 Only 1

Select the tray that will be used.

Priority (Without Tray2 installed)

MP>T1*/ T1>MP

(With Tray2 installed)

MP>T1>T2 / MP>T2>T1 /

T1>T2>MP / T2>T1>MP

When Auto is chosen in Tray Use, the machine

chooses the order in which it uses the paper trays

that contain paper of the same size.

2-sided On(Long Bind) / On(Short

Bind) / Off*

Select whether to print on both sides of the paper.

MP Size A4 / Letter*/JIS B5 / B5 / A5 /

A5 L / A6 / Executive / Legal /

Folio / 3X5 / Com-10 /

Monarch / C5 / DL

Select the size of paper you are loading in the MP

tray.

Tray1 Size A4 / Letter*/JIS B5 / A5 / A5

L/ A6 / Executive / Legal /

Folio

Choose the size of paper you loaded in the

standard paper tray.

Tray2 Size 1A4 / Letter*/ JIS B5 / A5 /

Executive / Legal / Folio

Choose the size of paper you loaded in the

optional lower tray (Tray 2) 2.

Check Size Off / On*Select whether to display the message telling you

to check that the size of the paper in the machine

and the machine's Paper Size setting match.

The factory settings are shown in Bold with an asterisk.

General Information

General Setup

Submenu Menu Selections Options Descriptions

Local Language -English*/ Français... Select the LCD language for your

country.

Ecology Toner Save On / Off* Increases the page yield of the toner

cartridge.

Sleep Time 0 / 1/ 2/ 3*/ 4/ 5/ ... Min Set the time to return to Power Save

mode.

Quiet Mode On / Off*Decreases printing noise.

Auto Power Off Off*/ 1 hour / 2 hours /

4 hours / 8 hours

Sets the number of hours that the

machine will remain in Deep Sleep

mode before going into Power Off

mode. Choose Off if you do not

want the machine to go into Power

Off mode.

Panel Control Button Repeat 0.1*/ 0.4 / 0.6 / 0.8 /

1.0 / 1.4 / 1.8 / 2.0 Sec

Sets the time for the LCD message

to change when holding aor b at

intervals.

Message Scroll Level1*/ Level2 / ... /

Level10

Sets the time in seconds that an LCD

message will scroll across the LCD.

From Level 1=0.2 sec to Level

10=2.0 sec.

LCD Contrast -nnonn+Adjusts the contrast of the LCD.

Auto Online On*/ Off Set the machine to return to Ready

mode after it has been idle for 30

seconds. If you select Off, the

machine cannot receive print jobs if it

has been left in Menu mode.

Setting Lock -On / Off*Turn the lock panel settings On or

Off by using the password.

Interface Select Auto*/ USB / Network Choose the interface to use.

If you select Auto, the machine

changes the interface to USB or

Ethernet depending on which

interface is receiving data.

Auto IF Time 1 / 2/ 3/ 4/ 5*/ ... / 99Sec You must set the time-out period for

the auto interface selection.

Input Buffer Level 1 / 2/ 3/ 4*/ ... / 7 Increases or decreases the input

buffer capacity.

The factory settings are shown in Bold with an asterisk.

General Information

Print Menu

Submenu Menu Selections Options Descriptions

Emulation -Auto*/ HP LaserJet /

BR-Script 3

Chooses the emulation mode you

use.

Auto Continue -On*/ Off Select this setting if you want the

machine to clear paper size errors.

Output Color -Auto*/ Color / Mono Sets the output color.

Media Type -Plain Paper*/ Thick

Paper / Thicker Paper /

Thin Paper / Recycled

Paper / Bond Paper /

Label / Envelope / Env.

Thick / Env. Thin /

Glossy Paper

Sets the type of paper.

Paper -A4 / Letter*/ JIS B5 /

B5 / A5 / A5 L / A6 /

Executive / Legal /

Folio / 3X5 / Com-10 /

Monarch / C5 / DL

Sets the size of paper.

Copies -1*/ 2/ ... / 999 Sets the number of printed pages.

Orientation -Portrait*/ Landscape This machine can print pages in

portrait or landscape orientation.

Print Position X Offset -500 / -499 / ... / -1 / 0*/

1/ ... / 499 / 500Dots

Moves the print start position (at the

top-left corner of pages) horizontally

up to -500 (left) to +500 (right) dots in

300 dpi.

Y Offset -500 / -499 / ... / -1 / 0*/

1/ ... / 499 / 500Dots

Moves the print start position (at the

top-left corner of pages) vertically up

to -500 (up) to +500 (down) dots in

300 dpi.

Auto FF -On / Off*Allows the machine to print any

remaining data automatically.

HP LaserJet Font No. I000 / ... / I059*/ ... / I071 Sets the font number.

Font Pitch 0.44 / ... / 10.00*/ ... /

99.99

Sets the font pitch.

The Font Pitch menu will appear

when you choose I059 to I071 in

Font No. setting.

Font Point 4.00 / ... / 12.00*/ ... /

999.75

Sets the font size.

The Font Point menu will appear

when you choose I000 to I058 in

Font No. setting.

The factory settings are shown in Bold with an asterisk.

General Information

HP LaserJet

(Continued)

Symbol Set PC-8*/ PC-8 D/N / ... Sets the symbol set or the character

set.

Table Print - Prints the code table.

If Change Emulation appears on

the LCD, select Auto or HP

LaserJet in Emulation of the

Print Menu (see page 93).

Auto LF On / Off* ON: CR i CR+LF, OFF: CR i CR

Auto CR On / Off* ON: LF i LF+CR, FF i FF+CR, or

VT i VT+CR

OFF: LF i LF, FF i FF, or VT i VT

Auto WRAP On / Off* Chooses whether a line feed and

carriage return will happen when the

machine reaches the right margin.

Auto SKIP On*/ Off Chooses whether a line feed and

carriage return will happen when the

carriage position reaches the bottom

margin.

Left Margin ## Sets the left margin at column 0 to 70

columns at 1 cpi. The default setting

is 0 cpi.

Right Margin ## Sets the right margin at column 10 to

80 columns at 1 cpi. The default

setting is 80 cpi (Letter).

Top Margin #.## Sets the top margin at a distance

from the top edge of the paper: 0.00,

0.33, 0.50, 1.00, 1.50 or 2.00 inches.

The default setting is 0.50 inches.

Bottom Margin #.## Sets the bottom margin at a distance

from the bottom edge of the paper:

0.00, 0.33, 0.50, 1.00, 1.50 or

2.00 inches. The default setting is

0.50 inches.

Lines ### Sets the number of lines on each

page from 5 to 128 lines. The default

setting is 60 lines (Letter).

Print Menu (continued)

Submenu Menu Selections Options Descriptions

The factory settings are shown in Bold with an asterisk.

General Information

BR-Script 3 Error Print On*/ Off Choose whether the machine prints

the error information when errors

occur.

CAPT On / Off* Use CAPT (Color Advanced Printing

Technology) for optimal print quality

when printing a PS file created by a

non-Brother PS driver. Colors and

photos appear clearer and more

accurate. Print speed will be slower.

Print Menu (continued)

Submenu Menu Selections Options Descriptions

The factory settings are shown in Bold with an asterisk.

General Information

1### means a number within the range of 000 to 255. On connection to the network, if the machine's ‘Boot Method’ is ‘Auto’ the machine will attempt

to set the IP address and Subnet Mask from a boot server such as DHCP or BOOTP. If a boot server cannot be found, an APIPA IP address will

be allocated, such as 169. 254. [001-254]. [000-255]. If the ‘Boot Method’ of the machine is set to ‘Static’ you must manually enter an IP address

from the machine's control panel.

Network for HL-L8250CDN

Submenu 1 Submenu 2 Menu Selections Options Descriptions

TCP/IP Boot Method -Auto*/ Static / RARP /

BOOTP / DHCP

Chooses the IP method

that best suits your needs.

IP Address -###.###.###.###

(000.000.000.000)*1

Enter the IP address.

Subnet Mask -###.###.###.###

(000.000.000.000)*1

Enter the Subnet mask.

Gateway -###.###.###.###

(000.000.000.000)*1

Enter the Gateway

address.

IP Boot Tries -0/ 1/ 2/ 3*/ ... / 32767 Specifies the number of

attempts the machine will

try to obtain an IP address

when the Boot Method is

set to any setting except

Static.

APIPA -On*/ Off Automatically allocates

the IP address from the

link-local address range. 1

IPv6 -On / Off* Enables or disables the

IPv6 protocol.

Ethernet --Auto*/ 100B-FD /

100B-HD / 10B-FD /

10B-HD

Chooses Ethernet link

mode.

Wired Status --Active 100B-FD /

Active 100B-HD /

Active 10B-FD /

Active 10B-HD /

Inactive / Wired OFF

Displays Ethernet link

status.

MAC Address - - - Displays MAC address of

the machine.

Security IPsec -On / Off*

IPsec is an optional security

feature of the IP protocol

that provides authentication

and encryption services.

We recommend contacting

your network administrator

before changing this

setting.

Network Reset Restores all network settings of the internal print server to the factory settings.

The factory settings are shown in Bold with an asterisk.

General Information

Network for HL-L8350CDW and HL-L8350CDWT

Submenu 1 Submenu 2 Menu Selections Options Descriptions

Wired LAN

(HL-L8350CDW

and

HL-L8350CDWT)

TCP/IP Boot Method Auto*/ Static / RARP /

BOOTP / DHCP

Chooses the IP method

that best suits your

needs.

IP Address ###.###.###.###

(000.000.000.000)*1

Enter the IP address.

Subnet Mask ###.###.###.###

(000.000.000.000)*1

Enter the Subnet mask.

Gateway ###.###.###.###

(000.000.000.000)*1

Enter the Gateway

address.

IP Boot Tries 0 / 1/ 2/ 3*/ ... / 32767 Specifies the number of

attempts the machine

will try to obtain an IP

address when the Boot

Method is set to any

setting except Static.

APIPA On*/ Off Automatically allocates

the IP address from the

link-local address

range. 1

IPv6 On / Off* Enables or disables the

IPv6 protocol.

Ethernet -Auto*/ 100B-FD /

100B-HD / 10B-FD /

10B-HD

Chooses Ethernet link

mode.

Wired Status -Active 100B-FD /

Active 100B-HD /

Active 10B-FD /

Active 10B-HD /

Inactive / Wired OFF

Displays Ethernet link

status.

MAC Address - - Displays MAC address

of the machine.

Set to Default Restores wired network settings of the internal print server to the factory

settings.

Wired Enable -On*/ Off Chooses Ethernet link

mode.

The factory settings are shown in Bold with an asterisk.

General Information

WLAN TCP/IP Boot Method Auto*/ Static / RARP /

BOOTP / DHCP

Chooses the IP method

that best suits your

needs.

IP Address ###.###.###.###

(000.000.000.000)*1

Enter the IP address.

Subnet Mask ###.###.###.###

(000.000.000.000)*1

Enter the Subnet mask.

Gateway ###.###.###.###

(000.000.000.000)*1

Enter the Gateway

address.

IP Boot Tries 0 / 1/ 2/ 3*/ ... / 32767 Specifies the number of

attempts the machine

will try to obtain an IP

address when the Boot

Method is set to any

setting except Static.

APIPA On*/ Off Automatically allocates

the IP address from the

link-local address

range. 1

IPv6 On / Off* Enables or Disables the

IPv6 protocol.

WLAN Assistant - - You can configure your

wireless network settings

using the Brother

CD-ROM.

Setup Wizard - - Configures the wireless

network settings using

the setup wizard.

WPS/AOSS - - Configures the wireless

network settings using

WPS or AOSS™

method.

WPS w/PIN Code - - Configures the wireless

network settings using

WPS with a PIN code.

Network for HL-L8350CDW and HL-L8350CDWT (continued)

Submenu 1 Submenu 2 Menu Selections Options Descriptions

The factory settings are shown in Bold with an asterisk.

General Information

WLAN

(Continued)

WLAN Status

(Appears only when

WLAN Enable is On

and Wired Enable

is Off.)

Status Active(11n) /

Active(11b) /

Active(11g) / Wired

LAN Active / WLAN

OFF / AOSS Active /

Connection Fail

Displays wireless

Ethernet link status.

Signal Strong / Medium /

Weak / None

Displays the signal

condition.

Channel - Displays the channel in

use when Status is

Active.

Speed - Displays the connecting

speed when Status is

Active.

SSID - Displays SSID [uses a

maximum of 32 digits

and characters 0-9, a-z

and A-Z in ASCII values]

Comm. Mode Ad-hoc /

Infrastructure

Displays the current

Communication Mode.

MAC Address - - Displays MAC address

of the machine.

Set to Default Restores wireless network settings of the internal print server to the

factory settings.

WLAN Enable -On / Off* Turns the wireless

interface on or off.

Wi-Fi Direct Push Button - - You can easily configure

your Wi-Fi Direct™

network settings using

the one-button push

method.

PIN Code - - You can easily configure

your Wi-Fi Direct™

network settings using

WPS with a PIN code.

Manual - - You can manually

configure your Wi-Fi

Direct™ network

settings.

Group Owner -On / Off Sets your machine as

the Group Owner.

Network for HL-L8350CDW and HL-L8350CDWT (continued)

Submenu 1 Submenu 2 Menu Selections Options Descriptions

The factory settings are shown in Bold with an asterisk.

General Information

100

Wi-Fi Direct

(Continued)

Device Info. Device Name - You can see the device

name of your machine.

SSID - Displays SSID of Group

Owner.

When the machine is not

connected, the LCD

displays Not

Connected.

IP Address - Displays the IP Address

of your machine.

Status Info. Status G/O Active(**) /

Client Active / Not

Connected / Off /

Wired LAN Active

** = the number of

devices

Displays the Wi-Fi

Direct™ network status.

Signal Strong / Medium / Weak /

None

Displays the Wi-Fi

Direct™ network signal

strength.

When your machine acts

as the Group Owner, the

LCD always displays

Strong.

Channel - Displays the channel in

use when the Status is

G/O Active(**) or

Client Active.

Speed - Displays the connecting

speed when the Status

is G/O Active(**) or

Client Active.

I/F Enable -On / Off* Enables or disables the

Wi-Fi Direct™

connection.

Security IPsec -On / Off*IPsec is an optional

security feature of the IP

protocol that provides

authentication and

encryption services. We

recommend contacting

your network

administrator before

changing this setting.

Network for HL-L8350CDW and HL-L8350CDWT (continued)

Submenu 1 Submenu 2 Menu Selections Options Descriptions

The factory settings are shown in Bold with an asterisk.

General Information

101

1### means a number within the range of 000 to 255. On connection to the network, if the machine's ‘Boot Method’ is ‘Auto’ the machine will attempt

to set the IP address and Subnet Mask from a boot server such as DHCP or BOOTP. If a boot server cannot be found, an APIPA IP address will

be allocated, such as 169. 254. [001-254]. [000-255]. If the ‘Boot Method’ of the machine is set to ‘Static’ you must manually enter an IP address

from the machine's control panel.

Network Reset Restores all network settings of the internal print server to the factory settings.

Reset Menu

Type of Reset Description

Network Restores all network settings of the internal print server to the factory settings.

Factory Reset Resets the machine and restores the printer settings (including command settings) to the

factory settings.

The factory settings are shown in Bold with an asterisk.

Color Correction

Submenu Menu Selections Options Descriptions

Calibration Calibrate a Yes b No Performs a calibration to check and correct

the colors.

Reset a Reset b Exit Set the calibration parameters back to the

default settings.

Registration -a Yes b No Aligns the print position of each color.

Auto Correction -On*/ Off Sets the machine to perform Color

Calibration and Registration automatically.

The factory settings are shown in Bold with an asterisk.

Network for HL-L8350CDW and HL-L8350CDWT (continued)

Submenu 1 Submenu 2 Menu Selections Options Descriptions

The factory settings are shown in Bold with an asterisk.

General Information

102

Direct Print

Submenu Options Descriptions

Paper Size A4 / Letter*/ JIS B5 / B5 / A5 / A5 L /

A6 / Executive / Legal / Folio / 3X5 /

Com-10 / Monarch / C5 / DL

Set the paper size when printing directly from

the USB flash drive.

Media Type Plain Paper*/ Thick Paper /

Thicker Paper / Thin Paper /

Recycled Paper / Bond Paper /

Label / Envelope / Env. Thick / Env.

Thin / Glossy Paper

Set the print media type when printing directly

from the USB flash drive.

Multiple Page 1in1*/ 2in1 / 4in1 / 9in1 / 16in1 /

25in1 / 1 in 2X2 pages/ 1 in 3X3

pages / 1 in 4X4 pages / 1 in 5X5

pages

Set the page layout when printing multiple

pages directly from the USB flash drive.

Orientation Portrait*/ Landscape Set the page orientation when printing directly

from the USB flash drive.

Collate On*/ Off Enable or disable page collation when printing

directly from the USB flash drive.

Print Quality Normal*/ Fine Set the print quality option when printing

directly from the USB flash drive.

PDF Option Document*/ Document&Stamps /

Document&Markup

Set the USB direct print setting to print either

comments (Markup) or stamps in the PDF file

along with the text.

Index Print Simple*/ Details Print a thumbnail page.

The factory settings are shown in Bold with an asterisk.

General Information

103

Entering Text for Wireless Settings 3

Hold down or repeatedly press aor b ( + or -) to select from the following characters:

0123456789

abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ

(space) !"#$%&'() *+,-./:;<=>?@[]^_

Press OK to confirm the current character, and then enter the next character.

Press the Back key to delete the characters you have entered.

General Information

104

Printing Secure documents 3

Secure documents 3

Secure documents are protected by a password and only those people who know the password will be able

to print the document. The machine will not print the document when you send it for printing. To print the

document, you must enter the password at the control panel of the machine. Secure documents will be

deleted after they are printed once.

When the area to spool documents is full, the LCD displays Print Data Full. Press Cancel to return to

Ready mode.

To delete the spooled documents, you must delete it at the control panel.

NOTE

• Secure documents will be deleted when the machine is turned off.

• If you wait 30 seconds to continue the control panel operation, the Secure Print setting will close and the

LCD will return to Ready mode.

• For more information about the settings in the printer driver and how to create secure documents,

see Secure Print on page 45 (for Windows® printer driver), Secure Print tab on page 57 (for Windows®

BR-Script printer driver), Secure Print on page 70 (for Macintosh printer driver) or Secure Print on page 80

(for Macintosh BR-Script printer driver).

How to print Secure documents 3

aPress Secure.

bPress aor b ( + or -) to choose the user name. Press OK.

cPress aor b ( + or -) to choose the job. Press OK.

dEnter the registered four-digit password.

To enter each digit, press aor b ( + or -) to choose a number, and then press OK, (see Entering Text for

Wireless Settings on page 103) .

ePress aor b ( + or -) to choose Print. Press OK.

fPress aor b ( + or -) to enter the number of copies you want.

gPress OK or Go.

NOTE

To delete the secure document from the memory, replace steps e - g with the following step:

•Press aor b ( + or -) to select Delete. Press OK.

The LCD displays Deleted and returns to Ready mode.

General Information

105

Security features 3

Setting Lock 3

Setting Lock lets you set a password to stop other people from accidentally changing your machine's settings.

Make a careful note of your password. If you forget it, you must reset the passwords stored in the machine.

Please call your administrator or Brother Customer Service.

While Setting Lock is On, you cannot change the following settings without the password:

Paper Tray

General Setup

Print Menu (except Table Print)

Network (except Status, Mac Address, Status Info. and Device Info. of Wi-Fi Direct 1)

Reset Menu

Auto Correction of Color Correction

1For HL-L8350CDW and HL-L8350CDWT

Setting up the password 3

aPress aor b ( + or -) to choose General Setup. Press OK.

bPress aor b ( + or -) to choose Setting Lock. Press OK.

cEnter a four-digit number for the password. To enter each digit, press aor b ( + or -) to choose a number,

and then press OK.

dRe-enter the password when the LCD displays Verify:.

Changing your Setting Lock password 3

Turn Setting Lock off before you change the password (see Turning Setting Lock on/off on page 106).

aPress aor b ( + or -) to choose General Setup. Press OK.

bPress aor b ( + or -) to choose Setting Lock. Press OK.

cPress aor b ( + or -) to choose Set Password. Press OK.

dEnter the registered four-digit password. To enter each digit, press aor b ( + or -) to choose a number,

and then press OK.

eEnter a four-digit number for the new password. To enter each digit, press aor b ( + or -) to choose a

number, and then press OK.

fRe-enter the password when the LCD displays Verify:.

General Information

106

Turning Setting Lock on/off 3

If you enter the wrong password when following the instructions below, the LCD will show Wrong Password.

Enter the correct password.

Turning Setting Lock on

aPress aor b ( + or -) to choose General Setup. Press OK.

bPress aor b ( + or -) to choose Setting Lock. Press OK.

cPress OK when the LCD displays On.

dEnter the registered four-digit password. To enter each digit, press aor b ( + or -) to choose a number,

and then press OK.

Turning Setting Lock off

aPress aor b ( + or -) to choose General Setup. Press OK.

bPress aor b ( + or -) to choose Setting Lock. Press OK.

cEnter the registered four-digit password. To enter each digit, press aor b ( + or -) to choose a number,

and then press OK.

dPress OK or Go when the LCD displays Off.

Secure Function Lock 3.0 3

Use Secure Function Lock to configure passwords, set specific user page limits, and grant access to some

or all of the operations listed here. You can configure and change the following Secure Function Lock 3.0

settings using Web Based Management or BRAdmin Professional 3 (Windows®):

Print 1

USB Direct Print

Color Print 12

Page Limit 2

1Print and Color Print include print jobs via Google Cloud Print and Brother iPrint&Scan.

2Available for Print and USB Direct Print.

NOTE

• Make a careful note of your password. If you forget it, you must reset the password stored in the machine.

For information about how to reset the password call Brother Customer Service.

• Only administrators can set limitations and make changes for each user.

General Information

107

IPSec 3

IPsec (Internet Protocol Security) is a security protocol that uses an optional Internet Protocol function to

prevent manipulation and ensure the confidentiality of data transmitted as IP packets. IPsec encrypts data

carried over the network, such as print data sent from computers to a printer. Because the data is encrypted

at the network layer, applications that use a higher-level protocol use IPsec even if the user is not aware of

its use.

IPsec supports the following operations:

IPsec transmissions

IPsec settings

For more information about IPsec, see the Network User's Guide.

General Information

108

Ecology features 3

Toner Save 3

Save toner by using this feature. When you set Toner Save to On, print appears lighter. The default setting is

Off.

aPress aor b ( + or -) to choose General Setup. Press OK.

bPress aor b ( + or -) to choose Ecology. Press OK.

cPress aor b ( + or -) to choose Toner Save. Press OK.

dPress aor b ( + or -) to choose On or Off. Press OK or Go.

NOTE

If your machine has been set to Quiet mode On, you cannot set Toner Save to On.

Sleep Time 3

The Sleep mode setting can reduce power consumption. When the machine is in Sleep mode (Power Save

mode) it acts as though it were turned off. The machine will wake up and start printing when it receives a print

job.

Choose how long the machine must be idle before it goes into Sleep mode. When the machine receives a

print file or document, the timer will be reset. The default setting is 3 minutes. While the machine is in Sleep

mode the LCD displays Sleep.

aPress aor b ( + or -) to choose General Setup. Press OK.

bPress aor b ( + or -) to choose Ecology. Press OK.

cPress aor b ( + or -) to choose Sleep Time. Press OK.

dPress aor b ( + or -) to enter the length of time the machine will remain idle before entering Sleep mode.

Press OK or Go.

Deep Sleep mode 3

If the machine is in Sleep mode and does not receive any jobs for a certain length of time, the machine will

go into Deep Sleep mode and the LCD will show Deep Sleep. Deep Sleep mode uses less power than Sleep

mode. The machine will wake up, when the machine receives a print job.

General Information

109

Auto Power Off 3

If the machine is in Deep Sleep mode for a certain length of time, it will go into Power Off mode. To start

printing, press on the control panel, and then send the print job.

You can choose how long the machine must be in Deep Sleep mode before it goes into Auto Power Off mode,

by following these steps:

aPress aor b ( + or -) to choose General Setup. Press OK.

bPress aor b ( + or -) to choose Ecology. Press OK.

cPress aor b ( + or -) to choose Auto Power Off. Press OK.

dPress aor b ( + or -) to choose Off, 1 hour, 2 hours, 4 hours or 8 hours. Press OK or Go.

NOTE

The machine does not go into Power Off mode when the machine is connected to a wired or wireless

network or has secure documents in the memory.

General Information

110

Quiet mode feature 3

The Quiet mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes

slower. The default setting is Off.

Turning Quiet mode on/off 3

aPress aor b ( + or -) to choose General Setup. Press OK.

bPress aor b ( + or -) to choose Ecology. Press OK.

cPress aor b ( + or -) to choose Quiet Mode. Press OK.

dPress aor b ( + or -) to choose On or Off. Press OK or Go.

NOTE

If your machine has been set to Toner Save On, you cannot set Quiet mode to On.

General Information

111

Color Correction 3

The output density and print position for each color may vary depending on the machine's environment, such

as temperature and humidity.

Color Calibration 3

Calibration helps you improve the color density.

NOTE

• If you are using the Windows® printer driver, the driver will get the calibration data automatically if both

the Use Calibration Data and Get Device Data Automatically check boxes are selected. The default

settings are On. See Color Calibration on page 47.

• If you are using the Macintosh printer driver, you must perform the calibration using the Status Monitor.

Turn on the Status Monitor, and then select Color Calibration from the Control menu. See Status Monitor

on page 82 for how to turn on the Status Monitor.

Calibrate

aPress aor b ( + or -) to choose Color Correction. Press OK.

bPress aor b ( + or -) to choose Calibration. Press OK.

cPress aor b ( + or -) to choose Calibrate. Press OK.

dPress a to choose Yes.

The machine performs the Calibration and then returns to Ready mode.

Reset

Reset the calibration parameters back to those set at the factory.

aPress aor b ( + or -) to choose Color Correction. Press OK.

bPress aor b ( + or -) to choose Calibration. Press OK.

cPress aor b ( + or -) to choose Reset. Press OK.

dPress a to choose Reset.

The LCD displays Accepted and then returns to Ready mode.

General Information

112

Color Registration 3

Registration helps you improve the print position for each color.

aPress aor b ( + or -) to choose Color Correction. Press OK.

bPress aor b ( + or -) to choose Registration. Press OK.

cPress a to choose Yes.

The machine performs the Registration and then returns to Ready mode.

Auto Correction 3

Select Auto Correction if you want the machine to perform Color Calibration and Registration automatically.

The factory setting is On. The color correction process consumes some toner.

aPress aor b ( + or -) to choose Color Correction. Press OK.

bPress aor b ( + or -) to choose Auto Correction. Press OK.

cPress aor b ( + or -) to choose On or Off. Press OK or Go.

113

This machine has the following optional accessories. You can increase the capabilities of the machine with

these items.

1HL-L8350CDWT is equipped with the lower tray as standard equipment.

Options 4

Lower tray 1SO-DIMM memory

LT-320CL

See Lower tray (LT-320CL) on page 114. See SO-DIMM on page 115.

Options

114

Lower tray (LT-320CL) 4

One optional lower tray (Tray 2) can be installed on HL-L8250CDN and HL-L8350CDW 1, and the lower tray

can hold up to 500 sheets of 20 lb (80 g/m2) paper. When the optional lower tray is installed, the machine can

hold up to 800 sheets of plain 20 lb (80 g/m2) paper. If you want to buy the optional lower tray unit, call the

dealer you bought the machine from or Brother Customer Service.

1Tray 2 is standard on HL-L8350CDWT.

For setup, see the User’s Guide that we have supplied with the lower tray unit.

WARNING

If you use a Lower Tray, DO NOT carry the machine with the Lower Tray. Since the Lower Tray is not

attached, you may be injured or cause damage to the machine.

Options

115

SO-DIMM 4

The machine has 128 MB of standard memory and one slot for optional memory expansion. You can increase

the memory up to a maximum of 384 MB by installing one SO-DIMM (Small Outline Dual In-line Memory

Module).

SO-DIMM types 4

For information about memory for your Brother machine, please visit:

http://www.brother-usa.com/support/memory/

In general, the SO-DIMM must have the following specifications:

Type: 144-pin and 16-bit output

CAS latency: 4

Clock frequency: 267 MHz (533 Mb/S/Pin) or more

Capacity: 256 MB

Height: 1.18 in. (30.0mm)

DRAM type: DDR2 SDRAM

NOTE

• There might be some SO-DIMMs that will not work with the machine.

• For more information, call the dealer you bought the machine from or Brother Customer Service.

Options

116

Installing extra memory 4

aTurn off the machine’s power switch.

bDisconnect the interface cables from the machine, and then unplug the power cord from the AC power

outlet.

NOTE

Always unplug the power cord from the AC power outlet before installing or removing the SO-DIMM.

cRemove the plastic (1) and then the metal (2) SO-DIMM covers.

dUnpack the SO-DIMM and hold it by its edges.

IMPORTANT

To prevent damage to the machine from static electricity, DO NOT touch the memory chips or the board's

surface.

Options

117

eHold the SO-DIMM by the edges and align the notches in the SO-DIMM with the protrusions in the slot.

Insert the SO-DIMM diagonally (1), then tilt it toward the interface board until it locks into place (2).

fPut the metal (2) and then the plastic (1) SO-DIMM covers back on.

gPlug the machine’s power cord back into the AC power outlet first, and then connect the interface cables.

hTurn on the machine’s power switch.

NOTE

To make sure that you have installed the SO-DIMM properly, you can print the Printer Settings page that

shows the current memory size. (See Machine Info. on page 89.)

118

Replacing supplies 5

You must replace supplies when the machine indicates that the life of the supply is over. You can replace the

following supplies yourself.

Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.

NOTE

The drum unit and toner cartridge are two separate parts.

Routine Maintenance 5

Toner cartridge Drum unit

See Replacing the toner cartridges on page 122.

Order No. TN-331BK, TN-336BK, TN-331C, TN-336C,

TN-331M, TN-336M, TN-331Y, TN-336Y

See Replacing the drum unit on page 128.

Order No. DR-331CL

Belt unit Waste toner box

See Replacing the belt unit on page 135.

Order No. BU-320CL

See Replacing the waste toner box on page 141.

Order No. WT-320CL

Routine Maintenance

119

The following messages appear on the LCD in Ready mode. These messages provide advanced warnings

to replace supplies before they reach their end of life. To avoid any inconvenience, you may want to buy spare

supplies before the machine stops printing.

1Letter or A4 size single-sided pages

2Approximate cartridge yield is declared in accordance with ISO/IEC 19798.

3Life of supply is approximate and may vary by type of use.

4Standard toner cartridge

5High yield toner cartridge

LCD messages Supply to get

ready

Approximate life How to replace Order No.

Toner Low: X Toner cartridge

X = C, M, Y, BK

C = Cyan

M = Magenta

Y = Yellow

BK = Black

(Black)

2,500 pages 124

4,000 pages 125

(Cyan, Magenta,

Yellow)

1,500 pages 124

3,500 pages 125

See page 123 TN-331BK 4

TN-336BK 5

TN-331C 4

TN-336C 5

TN-331M 4

TN-336M 5

TN-331Y 4

TN-336Y 5

Drum End Soon Drum unit 25,000 pages 13 See page 129 DR-331CL

Belt End Soon Belt unit 50,000 pages

(5 pages per job) 13

20,000 pages

(1 page per job) 13

See page 135 BU-320CL

WT Box End Soon Waste toner box 50,000 pages 13 See page 141 WT-320CL

Routine Maintenance

120

You must clean the machine regularly and replace supplies when the following messages are displayed on

the LCD:

LCD messages

Supply to replace

Approximate life How to replace Order No.

Replace Toner

(The second line of the

LCD)

Open the Front

Cover, replace

Toner Cartridge.

Black (BK).

Toner cartridge,

Black 2,500 pages 124

4,000 pages 125

See page 123 TN-331BK 4

TN-336BK 5

Replace Toner

(The second line of the

LCD)

Open the Front

Cover, replace

Toner Cartridge.

Cyan (C).

Toner cartridge,

Cyan 1,500 pages 124

3,500 pages 125

TN-331C 4

TN-336C 5

Replace Toner

(The second line of the

LCD)

Open the Front

Cover, replace

Toner Cartridge.

Magenta (M).

Toner cartridge,

Magenta TN-331M 4

TN-336M 5

Replace Toner

(The second line of the

LCD)

Open the Front

Cover, replace

Toner Cartridge.

Yellow (Y).

Toner cartridge,

Yellow TN-331Y 4

TN-336Y 5

Replace Drum Drum unit 25,000 pages 13 See page 129 DR-331CL

Drum Stop Drum unit 25,000 pages 13 See page 129 DR-331CL

Replace Belt Belt unit 50,000 pages

(5 pages per job) 13

20,000 pages

(1 page per job) 13

See page 135 BU-320CL

Replace WT Box Waste toner box 50,000 pages 13 See page 141 WT-320CL

Replace Fuser Fuser unit 100,000 pages 13 Call Brother Customer Service for a

replacement fuser unit.

Replace PF KitMP Paper feeding kit 50,000 pages 13 Call Brother Customer Service for a

replacement PF kit MP.

Routine Maintenance

121

1Letter or A4 size single-sided pages

2Approximate cartridge yield is declared in accordance with ISO/IEC 19798.

3Life of supply is approximate and may vary by type of use.

4Standard toner cartridge

5High yield toner cartridge

NOTE

• Visit to http://www.brother.com/original/index.html for instructions about how to return the used toner

cartridge to the brother collection program. If you choose not to return your used toner cartridge, please

discard the used toner cartridge according to local regulations, keeping it separate from domestic waste.

If you have questions, call your local waste disposal office.

• We recommend placing used supplies on a piece of paper to prevent accidentally spilling or scattering the

material inside.

• If you use paper that is not a direct equivalent of the recommended paper, the life of supplies and machine

parts may be reduced.

• The projected life for each of the toner cartridges is based on ISO/ICE 19798. Frequency of replacement

will vary depending on the print volume, percentage of coverage, types of media used, and powering on/off

of the machine.

• Frequency of replacement supplies except toner cartridges will vary depending on the print volume, types

of media used, and powering on/off of the machine.

Replace PF Kit1 Paper feeding kit 100,000 pages 13 Call Brother Customer Service for a

replacement PF kit 1.

Replace PF Kit2 Paper feeding kit 100,000 pages 13 Call Brother Customer Service for a

replacement PF kit 2.

Replace Laser Laser unit 100,000 pages 13 Call Brother Customer Service for a

replacement laser unit.

LCD messages

Supply to replace

Approximate life How to replace Order No.

Routine Maintenance

122

Replacing the toner cartridges 5

Order No. For the item number of the toner cartridges, see Replacing supplies on page 118

The Standard toner cartridge can print approximately 2,500 pages (black) or approximately 1,500 pages

(cyan, magenta, yellow) 1. The High Yield toner cartridge can print approximately 4,000 pages (black) or

approximately 3,500 pages (cyan, magenta, yellow) 1. Actual page count will vary depending on your average

type of document. When a toner cartridge is running low, the LCD displays Toner Low.

The toner cartridge that comes supplied with the machine must be replaced after printing approximately 2,500

pages (black) or approximately 1,500 pages (cyan, magenta, yellow) 1.

1Approximate cartridge yield is declared in accordance with ISO/IEC 19798.

NOTE

• The indication of remaining toner life will vary depending on the types of documents printed and your

usage.

• It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning.

• To ensure high quality printing, we recommend using only Genuine Brother Brand toner cartridges. When

you want to buy toner cartridges, contact your local Brother retailer or Brother Customer Service.

• We recommend cleaning the machine when you replace the toner cartridge. See Cleaning and Checking

the machine on page 148.

• DO NOT unpack the new toner cartridge until you are ready to install it.

Toner Low: X 5

Toner Low: X

If the LCD displays Toner Low: X, the machine has nearly run out of toner. Buy a new toner cartridge and

have it ready before you get a Replace Toner message. The X shows the toner color that is near the end

of its life. (BK=Black, C=Cyan, M=Magenta, Y=Yellow). To replace the toner cartridge, see Replacing the toner

cartridges on page 123.

Replace Toner 5

When the following message appears on the LCD, you must replace the toner cartridge:

Replace Toner

The second line of the LCD indicates which color must replace.

When the LCD displays Replace Toner the machine will stop printing until you replace the toner cartridge.

A new genuine Brother toner cartridge will reset the Replace Toner message.

NOTE

For more information about how toner cartridge life is calculated, see Important information for the toner

cartridge life on page 210.

Routine Maintenance

123

Replacing the toner cartridges 5

aMake sure that the machine is turned on.

bPress the front cover release button and pull open the front cover.

cHold the blue handle of the drum unit. Pull the drum unit out until it stops.

Routine Maintenance

124

dHold the handle of the toner cartridge and gently push it toward the machine to unlock it. Then pull it out

of the drum unit. Repeat this for all the toner cartridges.

WARNING

• DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries.

• DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol

or ammonia to clean the inside or outside of the machine. Doing so could cause a fire or electrical shock.

Instead, use only a dry, soft, lint-free cloth.

(See the Product Safety Guide.)

Routine Maintenance

125

IMPORTANT

• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash

it off with cold water.

• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration.

• We recommend placing the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable

paper or cloth underneath it in case you accidentally spill or scatter toner.

NOTE

• Be sure to seal up the used toner cartridge tightly in a bag so that toner powder does not spill out of the

cartridge.

• Visit to http://www.brother.com/original/index.html for instructions about how to return your used supplies

to the Brother collection program. If you choose not to return your used supply, please discard the used

supply according to local regulations, keeping it separate from domestic waste. If you have questions, call

your local waste disposal office.

eClean the corona wire inside the drum unit by gently sliding the blue tab from left to right and right to left

several times.

IMPORTANT

Be sure to return the tab to the home position (1). If you do not, printed pages may have a vertical stripe.

Routine Maintenance

126

fRepeat step e to clean each of three remaining corona wires.

gUnpack the new toner cartridge, then pull off the protective cover.

IMPORTANT

• DO NOT unpack the new toner cartridge until you are ready to install it. If a toner cartridge is left unpacked

for a long time, the toner life will be shortened.

• If an unpacked drum unit is exposed to direct sunlight (or room light for long periods of time), the unit may

be damaged.

• Brother strongly recommends that you DO NOT refill the toner cartridge provided with your machine. We

also strongly recommend that you continue to use only Genuine Brother Brand replacement toner

cartridges. Use or attempted use of potentially incompatible toner and/or cartridges in the Brother machine

may cause damage to the machine and/or may result in unsatisfactory print quality. Our limited warranty

coverage does not apply to any problem that is caused by the use of unauthorized third party toner and/or

cartridges. To protect your investment and obtain premium performance from the Brother machine, we

strongly recommend the use of Genuine Brother Supplies.

• Put the toner cartridge in the drum unit immediately after you have removed the protective cover. To

prevent degradation to the print quality, DO NOT touch the shaded parts shown in the illustration.

Routine Maintenance

127

hHold the handle of the toner cartridge and slide the toner cartridge into the drum unit then gently pull it

toward you until you hear it lock into place. Make sure that you match the toner cartridge color to the

same color label on the drum unit. Repeat this for all the toner cartridges.

NOTE

Make sure you installed the toner cartridge correctly or it may separate from the drum unit.

iPush the drum unit in until it stops.

jClose the front cover of the machine.

NOTE

After replacing the toner cartridge, DO NOT turn off the machine's power switch or open the front cover

until the LCD displays Ready.

BK - Black

C - Cyan

M - Magenta

Y - Yellow

TN-BK

TN-C

TN-M

TN-Y

Routine Maintenance

128

Replacing the drum unit 5

Order No. DR-331CL

A new drum unit can print approximately 25,000 pages. 12

1Letter or A4 size single-sided pages.

2Drum life is approximate and may vary by type of use.

NOTE

• There are many factors that determine the actual drum life, such as the temperature, humidity, type of

paper, type of toner used and so on. Under ideal conditions, the average drum life is estimated at

approximately 25,000 pages. The actual number of pages that your drum will print may be significantly

less than this estimate. Because we have no control over the many factors that determine the actual drum

life, we cannot guarantee a minimum number of pages that will be printed by your drum.

• For best performance, use only genuine Brother toner. The machine should be used only in a clean,

dust-free environment with adequate ventilation.

• Printing with a non-Brother drum unit may reduce not only the print quality but also the quality and life of the

machine itself. Warranty coverage does not apply to problems caused by the use of a non-Brother drum unit.

Drum ! 5

Drum !

The corona wires are coated with paper dust or toner. Clean the corona wires in the drum unit (see Cleaning

the corona wires on page 154).

Drum End Soon 5

Drum End Soon

The drum unit is nearing the end of its rated life and will require replacement. We recommend you keep a

genuine Brother drum unit ready for installation. Buy a new drum unit (DR-331CL) and have it ready before

you get a Replace Drum message.

Replace Drum 5

Replace Drum

The drum unit has exceeded its rated life. Please replace the drum unit with a new one. We recommend a

genuine Brother drum unit be installed at this time.

After replacement, reset the drum counter by following the instructions included with the new drum unit.

Drum Stop 5

Drum Stop

We cannot guarantee the print quality. Please replace the drum unit with a new one. We recommend a

genuine Brother drum unit be installed at this time.

After replacement, reset the drum counter by following the instructions included with the new drum unit.

Routine Maintenance

129

Replacing the drum unit 5

IMPORTANT

• While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your

hands or clothes, immediately wipe or wash it off with cold water.

• Every time you replace the drum unit, clean the inside of the machine (see Cleaning and Checking the

machine on page 148).

When you replace the drum unit with a new one, follow these steps, and then reset the drum counter by

following the steps on page 134.

aMake sure that the machine is turned on.

bPress the front cover release button and pull open the front cover.

cHold the blue handle of the drum unit. Pull the drum unit out until it stops.

Routine Maintenance

130

dTurn the blue lock lever (1) at the left of the machine counterclockwise to the release position. Holding

the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine.

IMPORTANT

• Hold the blue handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit.

• We recommend placing the drum unit on a clean, flat, level, stable surface with a sheet of disposable paper

or cloth underneath it in case you accidentally spill or scatter toner.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the

illustration.

Routine Maintenance

131

Hold the handle of the toner cartridge and gently push it forward to unlock it. Then pull it out of the drum unit.

Repeat this for all the toner cartridges.

WARNING

• DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries.

• DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol

or ammonia to clean the inside or outside of the machine. Doing so could cause a fire or electrical shock.

Instead, use only a dry, soft, lint-free cloth.

(See the Product Safety Guide.)

IMPORTANT

• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash

it off with cold water.

• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.

• We recommend placing the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable

paper or cloth underneath it in case you accidentally spill or scatter toner.

Routine Maintenance

132

NOTE

• Be sure to seal up the used drum unit tightly in a bag so that toner powder does not spill out of the drum

unit.

• Visit to http://www.brother.com/original/index.html for instructions about how to return your used supplies

to the Brother collection program. If you choose not to return your used supply, please discard the used

supply according to local regulations, keeping it separate from domestic waste. If you have questions, call

your local waste disposal office.

fUnpack the new drum unit and remove the protective cover.

gHold the handle of the toner cartridge and slide it into the appropriate colored section of the drum unit

until you hear it lock into place.

NOTE

Make sure you install the toner cartridge correctly or it may separate from the drum unit.

BK - Black

C - Cyan

M - Magenta

Y - Yellow

TN-BK

TN-C

TN-M

TN-Y

Routine Maintenance

133

hMake sure the blue lock lever (1) is in the release position as shown in the illustration.

iGently slide the drum unit into the machine until it stops at the blue lock lever.

jTurn the blue lock lever (1) clockwise to the lock position.

Routine Maintenance

134

kPush the drum unit in until it stops.

lClose the front cover of the machine.

Resetting the drum counter 5

When you replace a drum unit with a new one, you must reset the drum counter by completing the following

steps:

aPress awhile holding down Go on the machine's control panel to display Reset Menu.

bPress aor b ( + or -) to display Drum Unit. Press OK.

cPress afor Reset to reset the drum counter.

Routine Maintenance

135

Replacing the belt unit 5

Order No. BU-320CL

A new belt unit can print approximately 50,000 pages (5 pages per job), 12

or 20,000 pages

(1 page per job) 12

1Letter or A4 size single-sided pages.

2Belt unit life is approximate and may vary by type of use.

Belt End Soon 5

Belt End Soon

If the LCD displays Belt End Soon, it means the belt unit is near the end of its life. Buy a new belt unit and

have it ready before you get a Replace Belt message. To replace the belt unit, see Replacing the belt unit

on page 135.

Replace Belt 5

When the following message appears on the LCD, you must replace the belt unit:

Replace Belt

IMPORTANT

• DO NOT touch the surface of the belt unit. If you touch it, it could degrade print quality.

• Damage caused by incorrect handling of the belt unit may void your warranty.

Replacing the belt unit 5

aMake sure that the machine is turned on.

bPress the front cover release button and pull open the front cover.

Routine Maintenance

136

cHold the blue handle of the drum unit. Pull the drum unit out until it stops.

dTurn the blue lock lever (1) at the left of the machine counterclockwise to the release position. Holding

the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine.

Routine Maintenance

137

IMPORTANT

• Hold the blue handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit.

• We recommend placing the drum unit on a clean, flat, level, stable surface with a sheet of disposable paper

or cloth underneath it in case you accidentally spill or scatter toner.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the

illustration.

Routine Maintenance

138

eHold the blue handle of the belt unit with both hands and lift the belt unit up, and then pull it out.

IMPORTANT

To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.

fUnpack the new belt unit and install it in the machine. Make sure the belt unit is level and fits firmly into

place.

Routine Maintenance

139

gMake sure the blue lock lever (1) is in the release position as shown in the illustration.

hGently slide the drum unit into the machine until it stops at the blue lock lever.

iTurn the blue lock lever (1) clockwise to the lock position.

Routine Maintenance

140

jPush the drum unit in until it stops.

kClose the front cover of the machine.

Resetting the belt counter

When you replace the belt unit with a new one, you must reset the belt unit counter by completing the

following steps:

aPress awhile holding down Go on the machine's control panel.

bPress aor b ( + or -) to display Belt Unit. Press OK.

cPress afor Reset to reset the belt unit counter.

Routine Maintenance

141

Replacing the waste toner box 5

Order No. WT-320CL

The life of a waste toner box is approximately 50,000 pages. 12

1Letter or A4 size single-sided pages.

2Waste toner box life is approximate and may vary by type of use.

WT Box End Soon 5

WT Box End Soon

If the LCD displays WT Box End Soon, it means the waste toner box is near the end of its life. Buy a new

waste toner box and have it ready before you get a Replace WT Box message. To replace the waste toner

box, see Replacing the waste toner box on page 141.

Replace WT Box 5

When the following message appears on the LCD, you must replace the waste toner box:

Replace WT Box

Replacing the waste toner box 5

aMake sure that the machine is turned on.

bPress the front cover release button and pull open the front cover.

Routine Maintenance

142

cHold the blue handle of the drum unit. Pull the drum unit out until it stops.

dTurn the blue lock lever (1) at the left of the machine counterclockwise to the release position. Holding

the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine.

Routine Maintenance

143

IMPORTANT

• Hold the blue handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit.

• We recommend placing the drum unit on a clean, flat, level, stable surface with a sheet of disposable paper

or cloth underneath it in case you accidentally spill or scatter toner.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the

illustration.

Routine Maintenance

144

eHold the blue handle of the belt unit with both hands and lift the belt unit up, and then pull it out.

IMPORTANT

To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.

fRemove the two pieces of orange packing material and discard them.

NOTE

This step is only necessary when you are replacing the waste toner box for the first time, and is not

required for the replacement waste toner box. The orange packing pieces are installed at the factory to

protect your machine during shipment.

Routine Maintenance

145

gHold the blue handle of the waste toner box and remove the waste toner box from the machine.

IMPORTANT

DO NOT reuse the waste toner box.

WARNING

• DO NOT put the waste toner box into a fire. It could explode, resulting in injuries.

• DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol

or ammonia to clean the inside or outside of the machine. Doing so could cause a fire or electrical shock.

Instead, use only a dry, soft, lint-free cloth.

(See the Product Safety Guide.)

NOTE

• Be sure to seal up the waste toner box tightly in an appropriate bag so that toner powder does not spill out

of the waste toner box.

• Discard the used waste toner box according to local regulations, keeping it separate from domestic waste.

If you have questions, call your local waste disposal office.

Routine Maintenance

146

hUnpack the new waste toner box and install it in the machine using the blue handle. Make sure the waste

toner box is level and fits firmly into place.

iSlide the belt unit back into the machine. Make sure the belt unit is level and fits firmly into place.

jMake sure the blue lock lever (1) is in the release position as shown in the illustration.

Routine Maintenance

147

kGently slide the drum unit into the machine until it stops at the blue lock lever.

lTurn the blue lock lever (1) clockwise to the lock position.

mPush the drum unit in until it stops.

nClose the front cover of the machine.

Routine Maintenance

148

Cleaning and Checking the machine 5

Clean the outside and inside of the machine regularly with a dry, soft, lint-free cloth. When you replace the

toner cartridge or the drum unit, make sure that you clean the inside of the machine. If printed pages are

stained with toner, clean the inside of the machine with a dry, soft, lint-free cloth.

WARNING

• DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries.

• DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol

or ammonia to clean the inside or outside of the machine. Doing so could cause a fire or electrical shock.

Instead, use only a dry, soft, lint-free cloth.

(See the Product Safety Guide.)

IMPORTANT

Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the surface

of the machine.

Cleaning the outside of the machine 5

aPress and hold down to turn the machine off.

bWipe the outside of the machine with a dry, soft, lint-free cloth to remove dust.

Routine Maintenance

149

cPull the paper tray completely out of the machine.

dIf paper is loaded in the paper tray, remove it.

eRemove anything that is stuck inside the paper tray.

fWipe the inside and the outside of the paper tray with a dry, soft, lint-free cloth to remove dust.

gRe-load the paper and put the paper tray firmly back in the machine.

hTurn on the machine.

Routine Maintenance

150

Cleaning the inside of the machine 5

aPress and hold down to turn the machine off.

bPress the front cover release button and pull open the front cover.

cHold the blue handle of the drum unit. Pull the drum unit out until it stops.

Routine Maintenance

151

dTurn the blue lock lever (1) at the left of the machine counterclockwise to the release position. Holding

the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine.

IMPORTANT

• Hold the blue handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit.

• We recommend placing the drum unit on a clean, flat, level, stable surface with a sheet of disposable paper

or cloth underneath it in case you accidentally spill or scatter toner.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the

illustration.

Routine Maintenance

152

eWipe the four scanner windows (1) with a dry, soft, lint-free cloth.

fMake sure the blue lock lever (1) is in the release position as shown in the illustration.

gGently slide the drum unit into the machine until it stops at the blue lock lever.

Routine Maintenance

153

hTurn the blue lock lever (1) clockwise to the lock position.

iPush the drum unit in until it stops.

jClose the front cover of the machine.

kTurn on the power switch.

Routine Maintenance

154

Cleaning the corona wires 5

If you have print quality problems, clean the corona wires as follows:

aMake sure that the machine is turned on.

bPress the front cover release button and pull open the front cover.

cHold the blue handle of the drum unit. Pull the drum unit out until it stops.

Routine Maintenance

155

dHold the handle of the toner cartridge and gently push it toward the machine to unlock it. Then pull it out

of the drum unit. Repeat this for all the toner cartridges.

IMPORTANT

• We recommend placing the toner cartridges on a piece of disposable paper or cloth in case you

accidentally spill or scatter toner.

• Handle the toner cartridges carefully. If toner scatters on your hands or clothes, immediately wipe or wash

it off with cold water.

eClean the corona wire inside the drum unit by gently sliding the blue tab from left to right and right to left

several times.

IMPORTANT

Be sure to return the tab to the home position (1). If you do not, printed pages may have a vertical stripe.

fRepeat step e to clean each of three remaining corona wires.

Routine Maintenance

156

gHold the handle of the toner cartridge and slide the toner cartridge into the drum unit then gently pull it

toward you until you hear it lock into place. Make sure that you match the toner cartridge color to the

same color label on the drum unit. Repeat this for all the toner cartridges.

hPush the drum unit in until it stops.

iClose the front cover of the machine.

BK - Black

C - Cyan

M - Magenta

Y - Yellow

TN-BK

TN-C

TN-M

TN-Y

Routine Maintenance

157

Cleaning the drum unit 5

If your printout has white or black dots at 3.7 in. (94 mm) intervals, the drum may have foreign material, such

as glue from a label, stuck on the drum surface. Follow the steps below to solve the problem:

aMake sure the machine is in Ready mode.

bPress aor b ( + or -) to choose Machine Info.. Press OK.

cPress aor b ( + or -) to choose Drum Dot Print. Press OK to print the drum dot check sheet.

dPress and hold down to turn the machine off.

ePress the front cover release button and pull open the front cover.

fHold the blue handle of the drum unit. Pull the drum unit out until it stops.

Routine Maintenance

158

gTurn the blue lock lever (1) at the left of the machine counterclockwise to the release position. Holding

the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine.

IMPORTANT

• Hold the blue handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit.

• We recommend placing the drum unit on a clean, flat, level, stable surface with a sheet of disposable paper

or cloth underneath it in case you accidentally spill or scatter toner.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the

illustration.

Routine Maintenance

159

hHold the handle of the toner cartridge and gently push it toward the machine to unlock it. Then pull it out

of the drum unit.

Repeat this for all the toner cartridges.

IMPORTANT

Handle the toner cartridges carefully. If toner scatters on your hands or clothes, immediately wipe or wash

it off with cold water.

iTurn the drum unit over by holding the blue handles. Make sure that the drum unit gears (1) are on the

left side.

jRead the following information from the drum dot check sheet:

Dot Color problem: The color of printed dots is the color of the drum you will clean.

Dot location: The sheet has eight numbered columns. The number of the column with the printed dot

in it is used to find the dot position on the drum.

Routine Maintenance

160

kUse the numbered markers next to the drum roller to find the mark. For example, a cyan dot in column 2

on the check sheet would mean that there is a mark in the “2” region of the cyan drum.

lTurn the drum unit gear and the edge of the drum unit toward you using both hands while looking at the

surface of the suspected area.

IMPORTANT

• To avoid print quality problems, DO NOT touch the surface of the drum unit.

• Handle the drum unit gear carefully.

Routine Maintenance

161

mWhen you have found the mark on the drum that matches the drum dot check sheet, wipe the surface

of the drum gently with a cotton swab until the mark on the surface comes off.

IMPORTANT

DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids.

nHold the handle of the toner cartridge and slide it into the appropriate colored section of the drum unit

until you hear it lock into place.

BK - Black

C - Cyan

M - Magenta

Y - Yellow

TN-BK

TN-C

TN-M

TN-Y

Routine Maintenance

162

oMake sure the blue lock lever (1) is in the release position as shown in the illustration.

pGently slide the drum unit into the machine until it stops at the blue lock lever.

qTurn the blue lock lever (1) clockwise to the lock position.

Routine Maintenance

163

rPush the drum unit in until it stops.

sClose the front cover of the machine.

tTurn on the power switch.

Routine Maintenance

164

Cleaning the paper pick-up roller 5

Cleaning the paper pick-up roller periodically may prevent paper jams by insuring the proper feeding of paper.

aPress and hold down to turn the machine off.

bPull the paper tray completely out of the machine.

cIf paper is loaded in the paper tray, remove it.

dRemove anything that is stuck inside the paper tray.

eTightly wring out a soft, lint-free cloth soaked in lukewarm water, and then wipe the separator pad (1) of

the paper tray with it to remove dust.

fWipe the two pick-up rollers (1) inside of the machine to remove dust.

gReload the paper, and then put the paper tray firmly back in the machine.

hTurn on the machine.

Routine Maintenance

165

Replacing periodic maintenance parts 5

The periodic maintenance parts must be replaced regularly to maintain print quality. The parts listed below

must be replaced after printing approximately 50,000 pages 1 for PF Kit MP and 100,000 pages 1 for PF Kit

1, PF Kit 2, Fuser and Laser.

Please call Brother Customer Service or a Brother Authorized Service Center when the following messages

appear on the LCD:

1Letter or A4 size single-sided pages.

2Life of part is approximate and may vary by type of use.

3If the optional lower tray is installed on HL-L8250CDN or HL-L8350CDW.

LCD message Description

Replace Fuser 2Replace the fuser unit.

Replace Laser 2Replace the laser unit.

Replace PF Kit1 2Replace the paper feeding kit for the paper tray.

Replace PF Kit2 23 Replace the paper feeding kit for the lower tray (option).

Replace PF KitMP 2Replace the paper feeding kit for the multi-purpose tray.

Routine Maintenance

166

Packing and shipping the machine 5

WARNING

• This machine is heavy and weighs more than 47.5 lb (21.5 kg). To prevent possible injuries at least two

people should lift the machine. One person should hold the front of the machine, and one person should

hold the back, as shown in the illustration. Be careful not to pinch your fingers when you put the machine

down.

• If you use a Lower Tray, DO NOT carry the machine with the Lower Tray. Since the Lower Tray is not

attached, you may be injured or cause damage to the machine.

If for any reason you must ship your machine, carefully repack the machine in the original packaging to avoid

damage during transit. The machine should be adequately insured with the carrier.

For HL-L8350CDWT users, pack the lower tray and the machine separately into each original packing box,

and then pack them both into the largest original box.

Unless you are returning the machine as part of the Brother Exchange Service, leave the toner cartridges and

drum unit inside the machine when you pack and ship it.

aPress and hold down to turn the machine off. Leave the machine turned off for at least 10 minutes

to cool down.

bDisconnect all the cables, and then unplug the power cord from the AC power outlet.

Routine Maintenance

167

cPut the packing material (1) into the carton.

Routine Maintenance

168

dWrap the machine in a plastic bag. Put the machine on the bottom packing material (1) and the packing

material (2) on the top of the machine. Match the front side of the machine to the “FRONT” mark on each

packing material.

NOTE

If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep

all separate parts, including the drum unit, toner cartridges, belt unit, waste toner box and printed

materials, to use with your ‘Exchange’ machine.

FRONT 2

FRONT

Routine Maintenance

169

ePut the AC power cord in the original carton as shown in the illustration.

fClose the carton and tape it shut.

g<If you have a Lower Tray>

Pack the lower tray as shown in the illustration.

170

If you think there is a problem with your machine, check each item below first and follow the troubleshooting

tips. You can solve most problems yourself.

Visit the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on your model page to

download the other manuals.

Identifying the problem 6

First, check that

The machine's power cord is connected correctly and the machine is turned on. If the machine does not

turn on after connecting the power cord, see Other difficulties on page 191.

All of the protective parts have been removed.

Paper is inserted correctly in the paper tray.

The interface cables are securely connected to the machine and the computer, or the wireless connection

is set up on both the machine and your computer.

LCD Messages

(See Error and maintenance messages on page 171.)

If you did not solve the problem with the above checks, identify the problem, and then go to the page

suggested below.

Machine does not print.

Paper handling

(See Paper handling difficulties on page 189.)

Pages are printed, but there are still problems.

Print quality

(See Improving the print quality on page 192.)

Printout is incorrect

(See Printing difficulties on page 188.)

Network and other problems:

Network difficulties on page 190

Other difficulties on page 191

Troubleshooting 6

Troubleshooting

171

Error and maintenance messages 6

As with any sophisticated office product, errors may occur and supplies must be replaced. If this happens,

your machine identifies the error or required routine maintenance and displays the appropriate message. The

most common error and maintenance messages are shown below.

You can correct most errors and perform routine maintenance yourself. If you need more help, the Brother

Solutions Center offers the latest FAQs and troubleshooting tips:

Visit http://solutions.brother.com/.

Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.

NOTE

The LCD displays the tray names as follows.

• Standard paper tray: Tray 1

• Multi-purpose tray: MP Tray

• Optional lower tray 1: Tray 2 and T2

1Tray 2 is standard on HL-L8350CDWT.

Error message Cause Action

2-sided Disabled The back cover of the machine is

not closed completely.

Close the back cover of the machine.

Access Denied The function you want to use is

restricted by Secure Function Lock.

Contact your administrator to check your Secure

Function Lock settings.

Access Error The device was removed from the

USB direct interface while data was

processing.

Press Cancel. Reinsert the device and try to print

with Direct Print.

Belt End Soon The belt unit is near the end of its

life.

Buy a new belt unit before you get a Replace Belt

message.

Calibrate Calibration failed. Press and hold down to turn the machine off.

Wait a few seconds, and then turn it on again.

Perform the color calibration again using the

control panel or the printer driver (see Color

Calibration on page 47).

Install a new belt unit (see Replacing the belt unit

on page 135).

If the problem continues, call Brother Customer

Service.

Cartridge Error The toner cartridge is not installed

correctly.

Pull out the drum unit, remove the toner cartridge for

the color that is indicated on the LCD, and put it back

into the drum unit again. Install the drum unit in the

machine again. If the problem continues, call Brother

Customer Service.

Condensation Condensation may have formed

inside the machine after a room

temperature change.

Leave the machine turned on. Wait for 30 minutes

with the front cover in the open position. Then turn off

the machine and close the cover. Turn it on again.

Troubleshooting

172

Cover is Open The front cover is not closed

completely.

Close the front cover of the machine.

The fuser cover is not closed

completely.

Close the fuser cover located inside the back cover of

the machine.

DIMM Error The DIMM is not installed

correctly.

The DIMM is broken.

The DIMM does not meet the

required specifications.

Turn off the machine and unplug the power cord.

Remove the DIMM. (See Installing extra memory

on page 116.)

Confirm that the DIMM meets the required

specifications. (For details, see SO-DIMM types

on page 115.)



Reinstall the DIMM correctly. Wait a few seconds. Plug

in the power cord, and then turn the machine on again.

If this error message appears again, replace the

DIMM with a new one. (See Installing extra

memory on page 116.)

Drum End Soon The drum unit is near the end of its

life.

Order a new drum unit now so a replacement drum

unit will be available when the LCD displays

Replace Drum (see Drum End Soon on page 128).

Drum ! The corona wire on the drum unit

needs to be cleaned.

Clean all four corona wires inside the drum unit by

sliding the blue tabs (see Cleaning the corona wires

on page 154).

The drum unit is not installed

correctly.

Remove the drum unit, remove the toner cartridges from

the drum unit, and put the toner cartridges back into the

drum unit. Reinstall the drum unit in the machine.

Drum Stop It is time to replace the drum unit. Replace the drum unit (see Replacing the drum unit

on page 128).

Jam 2-sided The paper is jammed underneath

the paper tray or the fuser unit.

See Paper is jammed underneath the Paper Tray

on page 178.

Jam Inside The paper is jammed inside the

machine.

See Paper is jammed inside the machine

on page 184.

Jam MP Tray The paper is jammed in the

multi-purpose tray of the machine.

See Paper is jammed in the multi-purpose tray

on page 176.

Jam Rear The paper is jammed in the back of

the machine.

See Paper is jammed at the back of the machine

on page 181.

Jam Tray 1

Jam Tray 2

The paper is jammed in the paper

tray of the machine.

See Paper is jammed in Paper Tray 1 or Tray 2

on page 176.

Limit Exceeded The print limit set in Secure

Function Lock was reached.

Contact your administrator to check your Secure

Function Lock settings.

Log Access Error The machine could not access the

print log file in the server.

Contact your administrator to check the Store Print

Log to Network settings.

(For detailed information, see the Network User's

Guide.)

No Belt Unit The belt unit is not installed

correctly.

Reinstall the belt unit (see the steps in Replacing the

belt unit on page 135).

Error message Cause Action

Troubleshooting

173

No Drum Unit The drum unit is not installed

correctly.

Reinstall the drum unit. (See Replacing the drum unit

on page 128.)

No HUB Support A USB hub device is connected to

the USB direct interface.

Disconnect the USB hub device from the USB direct

interface.

No Paper

(The second line of the

LCD)

Load (size) paper

in (tray).

The machine is out of paper or

paper is not correctly loaded in the

specified paper tray.

Load paper in the indicated paper tray.

Make sure the paper guides are set to the correct

size.

No Permission Printing color documents is

restricted.

Contact your administrator to check your Secure

Function Lock settings.

No Toner The toner cartridge for the color

indicated on the second line of LCD

is not installed correctly.

Remove the drum unit, remove the toner cartridge for

the color indicated on the second line of LCD from the

drum unit, and put the toner cartridge back into the

drum unit. Reinstall the drum unit in the machine. If

the problem continues, replace the toner cartridge

(see Replacing the toner cartridges on page 123).

No Tray The paper tray that is indicated on

the second line of the LCD is not

installed or not installed correctly.

Reinstall the paper tray that is indicated on the

second line of the LCD.

No Waste Toner The waste toner box is not installed

correctly.

Reinstall the Waste Toner Box (see the steps

in Replacing the waste toner box on page 141).

Not Available The requested function is not

permitted to all User IDs by Secure

Function Lock.

Contact your administrator to check your Secure

Function Lock settings.

Out of Memory The machine’s memory is full. Reduce the complexity of your document or reduce

the print resolution.

Add more memory. (see Installing extra memory

on page 116.)

Print Data Full The machine’s memory is full. Press Cancel and delete the previously stored

secure print jobs.

Add more memory. (see Installing extra memory

on page 116.)

Print Unable ## The machine has a mechanical

problem. Press and hold down to turn the machine off.

Wait a few seconds, then turn it on again.

If the problem continues, call Brother Customer

Service.

Error message Cause Action

Troubleshooting

174

Registration Registration failed. Press and hold down to turn the machine off.

Wait a few seconds, and then turn it on again.

Perform the color registration again using the control

panel

(see Color Registration on page 112).

Install a new belt unit (see Replacing the belt unit

on page 135).

If the problem continues, call Brother Customer

Service.

Replace Belt It is time to replace the belt unit. Replace the belt unit (see Replacing the belt unit

on page 135).

Replace Drum It is time to replace the drum unit. Replace the drum unit (see Replacing the drum unit

on page 128).

The drum unit counter was not reset

when a new drum was installed.

Reset the drum unit counter (see Resetting the drum

counter on page 134).

Replace Fuser It is time to replace the fuser unit. Call Brother Customer Service or a Brother

Authorized Service Center to replace the fuser unit.

To replace the Fuser Unit contact Brother Customer

Service at:

1-877-BROTHER (1-877-276-8437) (in USA)

www.brother.ca/support (in Canada)

or to locate a Brother Authorized Service Center, visit:

http://www.brother-usa.com/service/

Replace Laser It is time to replace the laser unit. Call Brother Customer Service or a Brother

Authorized Service Center to replace the laser unit.

To replace the Laser Unit contact Brother Customer

Service at:

1-877-BROTHER (1-877-276-8437) (in USA)

www.brother.ca/support (in Canada)

or to locate a Brother Authorized Service Center, visit:

http://www.brother-usa.com/service/

Replace PF Kit1

Replace PF Kit2

Replace PF KitMP

It is time to replace the paper

feeding kit.

Call Brother Customer Service or a Brother

Authorized Service Center to replace the PF kit.

To replace the PF Kit contact Brother Customer

Service at:

1-877-BROTHER (1-877-276-8437) (in USA)

www.brother.ca/support (in Canada)

or to locate a Brother Authorized Service Center, visit:

http://www.brother-usa.com/service/

Replace Toner The toner cartridge is at the end of

its life. The machine will stop all print

operations.

Replace the toner cartridge for the color indicated on

the LCD (see Replacing the toner cartridges

on page 123).

Error message Cause Action

Troubleshooting

175

Replace WT Box It is time to replace the waste toner

box.

Replace the waste toner box (see Replacing the

waste toner box on page 141).

Self-Diagnostic

The temperature of the fuser unit

does not rise to a specified

temperature within the specified time.

Turn the machine off, wait a few seconds, and then

turn it on again. Leave the machine for 15 minutes

with the power on.

The fuser unit is too hot.

Short paper The length of the paper in the tray is

too short for the machine to deliver it

to the Face-down output tray.

Open the back cover (face-up output tray) to let the

printed page exit onto the face-up output tray.

Remove the printed pages, and then press Go.

Size Error The paper size specified in the

printer driver is not supported by the

specified tray.

Choose a paper size that is supported for each tray.

(See Paper type and size on page 2.)

Size Error DX The paper size specified in the

printer driver and the control panel

menu is not available for automatic

2-sided printing.

Press Cancel. Choose a paper size that is supported

by 2-sided printing.

The paper sizes for automatic 2-sided printing are

Letter, Legal or Folio.

The paper in the tray is not the

correct size and is not available for

automatic 2-sided printing.

Load the correct size of paper in the tray and set the

size of paper for the tray (see Paper Tray

on page 91).

The paper sizes for automatic 2-sided printing are

Letter, Legal or Folio.

Size Mismatch The paper in the indicated tray is not

the correct size.

Do one of the following:

Load the same size of paper in the paper tray that is

selected in the printer driver, and then press Go.

In the printer driver select the size of paper that you

loaded in the indicated paper tray.

Small paper

The paper size specified in the printer

driver is too small for the machine to

deliver it to the Face-down output tray.

Open the back cover (face-up output tray) to let the

printed paper exit onto the face-up output tray, and

then press Go.

Toner Error One or more toner cartridges are

not installed correctly.

Pull out the drum unit. Remove all the toner

cartridges, and then put them back into the drum unit.

Toner Low: X

(X indicates the toner

cartridge or drum unit

color that is near the end

of its life. BK=Black,

C=Cyan, M=Magenta,

Y=Yellow.)

If the LCD displays Toner Low you

can still print; however, the machine

is telling you that the toner cartridge

is near the end of its life.

Order a new toner cartridge now so a replacement

toner cartridge will be available when the LCD

displays Replace Toner.

Tray 2 Error The optional lower tray is not

installed correctly.

Reinstall the lower tray.

Unusable Device An incompatible or defective device

has been connected to the USB

direct interface.

Remove the USB flash drive from the USB Direct

Interface.

WT Box End Soon The waste toner box is almost full. Order a new waste toner box before you get a

Replace WT Box message.

Error message Cause Action

Troubleshooting

176

Paper jams 6

When you are adding new paper, always remove all the paper from the paper tray and straighten the stack.

This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper

jams.

Paper is jammed in the multi-purpose tray 6

If the LCD displays Jam MP Tray, follow these steps:

aRemove the paper from the MP tray.

bRemove any jammed paper from in and around the MP tray.

cFan the paper stack, and then put it back in the MP tray.

dWhen loading paper in the MP tray, make sure that the paper stays under the maximum paper height

guides on both sides of the tray.

ePress Go to resume printing.

Paper is jammed in Paper Tray 1 or Tray 2 6

If the LCD displays Jam Tray 1 or Jam Tray 2, follow these steps:

aPull the paper tray completely out of the machine.

For Jam Tray 1:

Troubleshooting

177

For Jam Tray 2:

bUse both hands to slowly pull out the jammed paper.

NOTE

Pulling the jammed paper downward allows you to remove the paper more easily.

cMake sure that the paper is below the maximum paper mark ( ) in the paper tray. While pressing

the blue paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides

are firmly in the slots.

dPut the paper tray firmly back in the machine.

Troubleshooting

178

Paper is jammed underneath the Paper Tray 6

If the LCD displays Jam 2-sided, follow these steps:

aLeave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the

machine.

bPull the paper tray completely out of the machine.

cMake sure that the jammed paper does not remain inside the machine.

Troubleshooting

179

dIf paper is not caught inside the machine, check underneath the paper tray.

eIf the paper is not caught in the paper tray, open the back cover.

WARNING

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the

machine to cool down before you touch the internal parts of the machine.

Troubleshooting

180

fUse both hands to pull out the jammed paper slowly.

gClose the back cover until it locks in the closed position.

hPut the paper tray back in the machine.

Troubleshooting

181

Paper is jammed at the back of the machine 6

If the LCD displays Jam Rear, a paper jam occurred behind the back cover. Follow these steps:

aLeave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the

machine.

bOpen the back cover.

WARNING

HOT SURFACE

After you have just used the machine, some internal parts of the machine are extremely hot. Wait for the

machine to cool down before you touch the internal parts of the machine.

Troubleshooting

182

cPull the blue tabs at the left and right sides toward you to release the fuser cover (1).

NOTE

If the envelope levers (3) inside the back cover are pulled down to the envelope position, lift these levers

to the original position before pulling the blue tabs (2) down.

dUse both hands to gently pull the jammed paper out of the fuser unit.

Troubleshooting

183

eClose the fuser cover (1).

NOTE

If you print on envelopes, pull down the envelope levers (2) to the envelope position again before closing

the back cover.

fClose the back cover.

Troubleshooting

184

Paper is jammed inside the machine 6

If the LCD displays Jam Inside, follow these steps:

aPress the front cover release button and pull open the front cover.

bHold the blue handle of the drum unit. Pull the drum unit out until it stops.

Troubleshooting

185

cTurn the blue lock lever (1) at the left of the machine counterclockwise to the release position. Holding

the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine.

IMPORTANT

• Hold the blue handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit.

• We recommend placing the drum unit on a clean, flat, level, stable surface with a sheet of disposable paper

or cloth underneath it in case you accidentally spill or scatter toner.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the

illustration.

Troubleshooting

186

dPull out the jammed paper slowly.

IMPORTANT

To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration.

eMake sure the blue lock lever (1) is in the release position as shown in the illustration.

Troubleshooting

187

fGently slide the drum unit into the machine until it stops at the blue lock lever.

gTurn the blue lock lever (1) clockwise to the lock position.

hPush the drum unit in until it stops.

iClose the front cover of the machine.

NOTE

If you turn off the machine during Jam Inside, the machine will print incomplete data from your computer

when it is turned back on. Before you turn on the machine, delete the print spooler job on your computer.

Troubleshooting

188

If you are having difficulty with your machine 6

IMPORTANT

• For technical help, you must call the country where you bought the machine. Calls must be made from

within that country.

• If you think there is a problem with your machine, check the chart below and follow the troubleshooting

tips. You can solve most problems yourself.

• If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

Visit http://solutions.brother.com/.

• Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.

Printing difficulties

Difficulties Suggestions

No printout. Check that the correct printer driver has been installed and chosen.

Check to see if the LCD is showing an error message.

(See Error and maintenance messages on page 171.)

Check that the machine is online:

(Windows®7 and Windows Server®2008 R2)

Click the (Start) button > Devices and Printers. Right-click Brother HL-XXXX

series and click See what's printing. Click Printer and make sure you clear the

check mark before Use Printer Offline.

(Windows Vista® and Windows Server®2008)

Click the (Start) button > Control Panel > Hardware and Sound > Printers.

Right-click Brother HL-XXXX series. Make sure you clear the check mark before

Use Printer Offline.

(Windows®XP and Windows Server®2003)

Click the Start button > Printers and Faxes. Right-click Brother HL-XXXX series.

Make sure you clear the check mark before Use Printer Offline.

(Windows®8 and Windows Server®2012)

Move your mouse to the lower right corner of your desktop. When the menu bar

appears, click Settings > Control Panel. In the Hardware and Sound (Hardware)

group, click View devices and printers. Right-click the Brother HL-XXXX Printer >

See what’s printing. If printer driver options appear, select your printer driver. Click

Printer in the menu bar and make sure you clear the check mark before Use Printer

Offline.

(For Windows Server® 2012 R2)

Click Control Panel on the Start screen. In the Hardware group, click View devices

and printers. Right-click the Brother HL-XXXX Printer > See what’s printing. If

printer driver options appear, select your printer driver. Click Printer in the menu bar

and make sure you clear the check mark before Use Printer Offline.

Contact your administrator to check your Secure Function Lock settings.

Make sure the interface is set to Auto on the machine (see how to change the

interface on page 92).

Troubleshooting

189

No printout.

(Continued)

Check that the machine is not in Power Off mode.

If the machine is in Power Off mode, press on the control panel, and then re-

send the print job.

(See Auto Power Off on page 109.)

The machine is not printing or

has stopped printing.

Press Cancel.

The machine will cancel the print job and clear it from the memory. The printout may

be incomplete.

The headers or footers appear

when the document is

displayed on the screen but

they are not on the printed

page.

There is an unprintable area on the top and bottom of the page. Adjust the top and

bottom margins in your document to allow for this.

(See Unprintable area when printing from a computer on page 7.)

The machine prints

unexpectedly or it prints

garbage.

Press Cancel to cancel the print jobs.

Check the settings in your application to make sure they are set to work with your

machine.

The machine prints the first

couple of pages correctly, then

some pages have text

missing.

Check the settings in your application to make sure that they are set to work with your

machine.

Your computer is not recognizing the machine’s input buffer’s full signal. Make sure

the interface cable is connected correctly.

Cannot perform ‘Page Layout’

printing.

Check that the paper size settings in the application and in the printer driver are the

same.

Print speed is too slow. Try changing the printer driver setting. The highest quality takes longer data

processing, sending and printing time.

If the machine is in Quiet mode, print speed is slower. Check the Quiet mode setting.

(See Turning Quiet mode on/off on page 110.)

The machine does not print

from Adobe® Illustrator®.

Reduce the print quality.

(For Windows, see Basic tab on page 33.)

(For Macintosh, see Print Settings on page 71.)

Poor print quality See Improving the print quality on page 192.

Paper handling difficulties

Difficulties Suggestions

The machine does not feed

paper.

If the paper tray is empty, load a new stack of paper in the paper tray.

If there is paper in the paper tray, make sure it is straight. If the paper is curled,

straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put

it back in the paper tray.

Reduce the amount of paper in the paper tray, and then try again.

Make sure that MP Tray mode is not selected in the printer driver.

Clean the paper pick-up roller.

(See Cleaning the paper pick-up roller on page 164.)

Printing difficulties (continued)

Difficulties Suggestions

Troubleshooting

190

The machine does not feed

paper from the MP tray.

Make sure that MP Tray is selected in the printer driver.

Fan the paper well and put the paper tray back in the machine.

How do I print on envelopes? 1 Open the back cover.

2 Pull down the two gray levers to the envelope position.

3 When you have finished printing envelopes, reset the two gray levers to their

original positions and close the back cover.

(See Printing on thick paper, labels and envelopes from the MP tray on page 15.)

Load three envelopes at a time in the MP tray. Your application must be set to print

the envelope size you are using. This is usually done in the Page Setup or Document

Setup menu of your application.

(See your application’s manual for more information.)

Network difficulties

Difficulties Suggestions

Cannot print over a network

after completing the software

installation.

When the Cannot print to the networked printer. screen appears, follow the

on-screen instructions. If the problem is not solved, see the Network User's Guide.

Make sure the interface is set to Auto on the machine (see how to change the

interface on page 92).

The Brother software cannot

be installed. (Windows®)

If the Security Software warning appears on the computer screen during the

installation, change the Security Software settings to permit the Brother product

setup program or other program to run.

(Macintosh)

If you are using a firewall function of anti-spyware or antivirus security software,

temporarily disable it, and then install the Brother software.

Cannot connect to wireless

network.

(HL-L8350CDW and

HL-L8350CDWT)

Investigate the problem using the WLAN report. Print the WLAN report in the menu

selection:

Machine Info., Print WLANReport, and then press Go.

For more details, see the Network User's Guide.

For other problems concerning using your machine on a Network, see the Network User's Guide.

Paper handling difficulties (continued)

Difficulties Suggestions

Troubleshooting

191

Other difficulties

Difficulties Suggestions

The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge)

may have triggered the machine’s internal safety mechanisms. Turn the machine off

and unplug the power cord. Wait for ten minutes, then plug in the power cord and turn

the machine on.

If you still cannot turn on the machine, plug the power cord directly into a different

known working wall outlet (do not plug it into a surge suppressor or backup battery

type of device), and then turn on the machine. If this works, then the wall outlet,

battery backup device, or surge suppressor device is the cause of the problem.

The machine cannot print EPS

data that includes binary with

the BR-Script3 printer driver.

(Windows®)

To print EPS data, do the following:

aFor Windows® 7 and Windows Server® 2008 R2:

Click the (Start) button > Devices and Printers.

For Windows Vista® and Windows Server® 2008:

Click the (Start) button > Control Panel, Hardware and Sound > Printers.

For Windows® XP and Windows Server® 2003:

Click the Start button > Printers and Faxes.

For Windows® 8 and Windows Server® 2012:

Move your mouse to the lower right corner of your desktop. When the menu bar

appears, click Settings > Control Panel. In the Hardware and Sound group,

click View devices and printers.

For Windows Server® 2012 R2:

Click Control Panel on the Start screen. In the Hardware group, click View

devices and printers.

bFor Windows® 7, Windows® XP, Windows Vista®, Windows Server®

2003,Windows Server® 2008 and Windows Server® 2008 R2:

Right-click the Brother HL-XXXX BR-Script3 icon and select Printer

properties (Properties), and Brother HL-XXXX BR-Script3 if needed.

For Windows® 8, Windows Server® 2012 and Windows Server® 2012 R2:

Right-click the Brother HL-XXXX BR-Script3 icon, select Printer properties.

cFrom the Device Settings tab, choose TBCP (Tagged binary communication

protocol) in Output Protocol.

(Macintosh)

If your machine is connected to a computer with a USB interface, you cannot print

EPS data that includes binary. You can print the EPS data at the machine through a

network. For installing the BR-Script3 printer driver through the network, visit the

Brother Solutions Center at http://solutions.brother.com/.

Troubleshooting

192

Improving the print quality 6

If you have a print quality problem, print a test page first (see Machine Info. on page 89). If the printout looks

good, the problem is probably not the machine. Check the interface cable or try the machine on another

computer. If the printout has a quality problem, check the following steps first. And then, if you still have a

print quality problem, check the chart below and follow the recommendations.

NOTE

Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.

aTo get the best print quality, we suggest using the recommended paper. Check that you are using paper

that meets our specifications (see Acceptable paper and other print media on page 2).

bCheck that the drum unit and toner cartridges are installed correctly.

Examples of poor print quality Recommendation

Printed pages are compressed,

horizontal stripes appear, or

characters in the top, bottom,

left and right margins are cut off

Adjust the print margins on your application and reprint the job.

Colors are light or faint on the

whole page

Perform the color calibration using the control panel or the printer driver

(see Color Calibration on page 111).

Make sure toner save mode is off in the control panel or the printer driver.

Make sure that the media type setting in the driver matches the type of paper

you are using (see Acceptable paper and other print media on page 2).

Shake all four toner cartridges gently.

Wipe the scanner windows with a dry, soft, lint-free cloth. (See Cleaning the

inside of the machine on page 150.)

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Troubleshooting

193

White streaks or bands down the

page

Wipe the scanner windows with a dry, soft, lint-free cloth (see Cleaning the

inside of the machine on page 150.)

Make sure that foreign material such as a torn piece of paper, sticky note or

dust is not inside the machine and around the drum unit and toner cartridge.

Colored streaks or bands down

the page

Clean all four corona wires inside the drum unit by sliding the blue tabs

(see Cleaning the corona wires on page 154).

IMPORTANT

Make sure the blue tabs of the corona wires are at the home position (1).

Replace the toner cartridge that matches the color of the streak or band

(see Replacing the toner cartridges on page 123). To identify the color of the

toner cartridge, visit http://solutions.brother.com/ to view our FAQs and

troubleshooting tips.

Install a new drum unit (see Replacing the drum unit on page 128).

Examples of poor print quality Recommendation

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Troubleshooting

194

Colored lines across the page

Identify the color causing the problem and replace the toner cartridge that

matches the color of the line (see Replacing the toner cartridges

on page 122).

To identify the color of the toner cartridge, visit http://solutions.brother.com/

to view our FAQs and troubleshooting tips.

Install a new drum unit (see Replacing the drum unit on page 128).

White spots or hollow print

Make sure that the media type setting in the printer driver matches the type

of paper you are using (see Acceptable paper and other print media

on page 2).

Check the machine’s environment. Conditions such as high humidity can

cause hollow print (See the Product Safety Guide).

If the problem is not solved after printing a few pages, the drum may have

foreign material, such as glue from a label, stuck on the drum surface. Clean

the drum unit (see Cleaning the drum unit on page 157).

Install a new drum unit (see Replacing the drum unit on page 128).

Blank page or some colors are

missing

Identify the color causing the problem and put in a new toner cartridge

(see Replacing the toner cartridges on page 123). To identify the color of the

toner cartridge, visit http://solutions.brother.com/ to view our FAQs and

troubleshooting tips.

Install a new drum unit (see Replacing the drum unit on page 128).

Colored spots at 3.7 in. (94mm)

If the problem is not solved after printing a few pages, the drum may have

foreign material, such as glue from a label, stuck on the drum surface. Clean

the drum unit (see Cleaning the drum unit on page 157).

Install a new drum unit (see Replacing the drum unit on page 128).

Examples of poor print quality Recommendation

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

3.7 in.

(94 mm)

3.7 in.

(94 mm)

Troubleshooting

195

Colored spots at 1.2 in. (30mm)

Identify the color causing the problem and put in a new toner cartridge

(see Replacing the toner cartridges on page 123). To identify the color of the

toner cartridge, visit http://solutions.brother.com/ to view our FAQs and

troubleshooting tips.

Toner scatter or toner stain

Check the machine’s environment. Conditions such as high humidity and

high temperatures may cause this print quality problem.

Identify the color causing the problem and put in a new toner cartridge

(see Replacing the toner cartridges on page 123). To identify the color of the

toner cartridge, visit http://solutions.brother.com/ to view our FAQs and

troubleshooting tips.

Install a new drum unit (see Replacing the drum unit on page 128).

Examples of poor print quality Recommendation

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

1.2 in.

(30 mm)

1.2 in.

(30 mm)

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Troubleshooting

196

The color of your printouts is not

what you expected

To improve the color density, calibrate the colors using first the control panel

and then the printer driver (see Color Calibration on page 111).

To adjust the print position of colors for sharper edges, perform the color

registration using the control panel (see Color Registration on page 112).

Make sure toner save mode is off in the control panel or the printer driver.

See Toner Save Mode in Advanced tab on page 41 (For Windows® printer

driver), Advanced options on page 58 (For Windows® BR-Script printer

driver), Advanced print settings on page 73 (For Macintosh printer driver),

Printer Features on page 77 (For Macintosh BR-Script printer driver).

If the print quality is poor, clear the Improve Gray Color check box of the

printer driver. See Improve Gray Color in Settings dialog box on page 36

(for Windows® printer driver), Advanced options on page 58 (for Windows®

BR-Script printer driver), Advanced print settings on page 73 (for Macintosh

printer driver), or Printer Features on page 77 (for Macintosh BR-Script

printer driver).

If the print quality of the black portion is not what you expected, select the

Enhance Black Printing check box of the printer driver. See Enhance

Black Printing in Settings dialog box on page 36 (for Windows® printer

driver), Advanced options on page 58 (for Windows® BR-Script printer

driver), Advanced print settings on page 73 (for Macintosh printer driver), or

Printer Features on page 77 (for Macintosh BR-Script printer driver).

Identify the color causing the problem and put in a new toner cartridge

(see Replacing the toner cartridges on page 123). To identify the color of the

toner cartridge, visit http://solutions.brother.com/ to view our FAQs and

troubleshooting tips.

Install a new drum unit (see Replacing the drum unit on page 128).

Color misregistration

Make sure that the machine is on a solid level surface.

Perform the color registration using the control panel (see Color Registration

on page 112).

Install a new drum unit (see Replacing the drum unit on page 128).

Install a new belt unit (see Replacing the belt unit on page 135).

Examples of poor print quality Recommendation

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefg hijkl mnop qrstuvw xyz.

Troubleshooting

197

Uneven density appears

periodically across the page

Perform the calibration using the control panel or the printer driver (see Color

Calibration on page 111).

Clear the Improve Gray Color check box of the printer driver.

Identify the color causing the problem and put in a new toner cartridge

(see Replacing the toner cartridges on page 122). To identify the color of the

toner cartridge, visit http://solutions.brother.com/ to view our FAQs and

troubleshooting tips.

Install a new drum unit (see Replacing the drum unit on page 128).

Missing image at thin line

Make sure toner save mode is off in the control panel or the printer driver.

See Toner Save Mode in Advanced tab on page 41 (for Windows® printer

driver), Advanced options on page 58 (for Windows® BR-Script printer

driver), Advanced print settings on page 73 (for Macintosh printer driver), or

Printer Features on page 77 (for Macintosh BR-Script printer driver).

Change the print resolution.

If you use a Windows printer driver, choose Improve Pattern Printing in

Print Setting of the Basic tab (see Settings dialog box on page 36).

Wrinkled

Check the paper type and quality (see Acceptable paper and other print

media on page 2).

Make sure that the back cover is closed completely.

Make sure that the two gray levers inside the back cover are in the up

positions.

Make sure that the media type setting in the driver matches the type of paper

you are using (see Acceptable paper and other print media on page 2).

Ghost

Check the machine’s environment. Conditions such as low humidity and low

temperatures may cause this print quality problem (see the Product Safety

Guide).

Make sure that the media type setting in the printer driver matches the type

of paper you are using (see Acceptable paper and other print media

on page 2).

Make sure you lift up the two gray levers inside the back cover until they stop

in the up position.

Install a new drum unit (see Replacing the drum unit on page 128).

Examples of poor print quality Recommendation

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

WX Y Z

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Troubleshooting

198

Poor fixing

Make sure you lift up the two gray levers inside the back cover until they stop

in the up position.

Make sure that the media type setting in the printer driver matches the type

of paper you are using (see Acceptable paper and other print media

on page 2).

Choose Improve Toner Fixing mode in the printer driver.

(For Windows, see Other Print Options on page 47.)

(For Macintosh, see Print Settings on page 71.)

If this selection does not provide enough improvement, change the printer

driver setting in Media Type to a thick setting. If you are printing an envelope,

choose Env. Thick in the media type setting.

Curled or wavy

Choose Reduce Paper Curl mode in the printer driver.

(For Windows, see Other Print Options on page 47.)

(For Macintosh, see Print Settings on page 71.)

If the problem is not solved, choose Plain Paper in the media type setting.

If you are printing an envelope, choose Env. Thin in the media type setting.

If you do not use the machine often, the paper may have been in the paper

tray too long. Turn over the stack of paper in the paper tray. Also, fan the

paper stack, and then rotate the paper 180 in the paper tray.

Store the paper where it will not be exposed to high temperatures and high

humidity.

Open the back cover (face-up output tray) to let the printed pages exit onto

the face-up output tray.

Examples of poor print quality Recommendation

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Troubleshooting

199

Envelope Creases

Make sure that the envelope levers inside the back cover are pulled down to

the envelope position when you print envelopes.

See Loading paper in the multi-purpose tray (MP tray) on page 12.

NOTE

When you have finished printing, open the back cover and reset the two gray

levers back to their original positions (1) by lifting them up until they stop.

Examples of poor print quality Recommendation

ABCDEFG

EFGHIJKLMN

Troubleshooting

200

Machine Information 6

Checking the Serial Number 6

You can see the machine’s Serial Number on the LCD.

aPress aor b ( + or -) to choose Machine Info.. Press OK.

bPress aor b ( + or -) to choose Serial No.. Press OK.

Default settings 6

The machine has three levels of default settings; the default settings have been set at the factory before

shipment (see Settings table on page 88).

Network

Factory Reset

Settings Reset

NOTE

• Changing the default settings does not modify the preset factory defaults.

• Page counters can never be changed.

Network default settings 6

To reset only the print server back to its default settings (by resetting all network information such as the

password and IP address), follow these steps:

aPress aor b ( + or -) to choose Reset Menu. Press OK.

bPress aor b ( + or -) to choose Network. Press OK.

cPress ato choose Reset.

dPress ato choose Yes. The machine will restart automatically.

Factory Reset 6

You can partially reset the machine back to its factory printer settings. The settings that will not be reset are

the Interface, Local Language, Setting Lock, Secure Function Lock and the Network settings:

aPress aor b ( + or -) to choose Reset Menu. Press OK.

bPress aor b ( + or -) to choose Factory Reset. Press OK.

cPress ato choose Reset.

Troubleshooting

201

Settings Reset 6

This operation will reset all the machine's settings back to the defaults that were set at the factory.

aDisconnect the network cable from the machine; otherwise the network settings (such as IP address) will

not be reset.

bPress aor b ( + or -) to choose Reset Menu. Press OK.

cPress aand Cancel at the same time. Press OK after Settings Reset appears.

dPress ato choose Reset.

ePress ato choose Yes. The machine will restart automatically.

202

Machine specifications A

General A

1USB connections to computer.

2Measured according to IEC 62301 Edition 2.0.

3Power consumption varies slightly depending on the usage environment or part wear.

Appendix A

Model HL-L8250CDN HL-L8350CDW HL-L8350CDWT

Printer Type Laser

Print Method Electrophotographic Laser Printer (single-pass)

Memory Capacity Standard 128 MB

Optional 1 slot: DDR2 SO-DIMM (144-pin) up to 256 MB

LCD (liquid crystal display) 16 characters 2 lines

Power Source 110 - 120 V

AC 50/60 Hz

Power Consumption 1

(Average)

Peak Approx. 1170 W

Printing Approx. 530 W at

77 F (25 C)

Approx. 555 W at 77 F (25 C)

Printing

(Quiet Mode)

Approx. 370 W Approx. 375 W

Ready Approx. 65 W at 77 F (25 C)

Sleep Approx. 8.5 W

Deep Sleep

Power Off 23 Approx. 0.02 W

Dimensions

Weights (with supplies) 47.5 lb (21.5 kg) 61.4lb (27.8kg)

16.1

(410)

12.3 (313)*

17.5 (445)**

* : HL-L8250CDN

HL-L8350CDW

** : HL-L8350CDWT

19.5

(495)**

19.1

(486)*

Approx. 0.9 W

Appendix

203

1Measured in accordance with the method described in RAL-UZ171.

Model HL-L8250CDN HL-L8350CDW HL-L8350CDWT

Noise Level Sound Pressure Printing

m = 53.5 dB (A)

m = 55.0 dB (A)

Ready LpAm = 27.9 dB (A)

m = 27.3 dB (A)

Printing

(Quiet Mode)

m = 51.1 dB (A) Lp

m = 50.6 dB (A) Lp

m = 50.8 dB (A)

Sound Power 1Printing LWAd = 6.75 B (A) LWAd = 6.78 B (A)

Ready LWAd = 4.06 B (A)

Printing

(Quiet Mode)

(Color)

LWAd = 6.30 B (A)

(Mono)

LWAd = 6.35 B (A)

(Color)

LWAd = 6.33 B (A)

(Mono)

LWAd = 6.35 B (A)

(Color)

LWAd = 6.39 B (A)

(Mono)

LWAd = 6.41 B (A)

Temperature Operating 50 F to 90 F (10 to 32 C)

Storage 32 F to 104 F (0 to 40 C)

Humidity Operating 20 - 80% (without condensation)

Storage 10 - 90% (without condensation)

Appendix

204

Print media A

1For labels, we recommend removing the printed sheets from the output paper tray immediately after they exit the machine to avoid the possibility

of smudging.

2For glossy paper, place only one sheet in the MP Tray.

3Tray 2 is standard on HL-L8350CDWT.

Model HL-L8250CDN HL-L8350CDW HL-L8350CDWT

Paper Input 1Paper Tray

(Standard)

Paper Type Plain Paper, Thin Paper, Recycled Paper

Paper Size Letter, A4, B5 (JIS), A5, A5 (Long Edge), A6, Executive,

Legal, Folio

Paper Weight 16 to 28 lb (60 to 105 g/m2)

Maximum Paper

Capacity Up to 250 sheets of 20 lb (80 g/m2) Plain paper

Multi-purpose

tray

(MP tray)

Paper Type Plain Paper, Thin Paper, Thick Paper, Thicker Paper,

Recycled Paper, Bond Paper, Label, Envelope, Env.Thin,

Env.Thick, Glossy Paper 2

Paper Size Width: 3 to 8.5 in (76.2 to 215.9 mm)

Length: 5 to 14 in (127 to 355.6 mm)

Paper Weight 16 to 43 lb (60 to 163 g/m2)

Maximum

Paper

Capacity

Up to 50 sheets of 20 lb (80 g/m2) Plain paper

Paper Tray 2

(Optional) 3

Paper Type Plain Paper, Thin Paper, Recycled Paper

Paper Size Letter, A4, B5 (JIS), A5, Executive, Legal, Folio

Paper Weight 16 to 28 lb (60 to 105 g/m2)

Maximum Paper

Capacity Up to 500 sheets of 20 lb (80 g/m2) Plain paper

Paper Output 1Face-Down Output Tray Up to 150 sheets of 20 lb (80 g/m2) Plain paper (face-down

delivery to the face-down output paper tray)

Face-Up Output Tray One sheet (face-up delivery to the face-up output tray)

2-sided Automatic

2-sided Printing

Paper Type Plain Paper, Thin Paper, Recycled Paper, Glossy Paper

Paper Size Letter, Legal, Folio

Paper Weight 16 to 28 lb (60 to 105 g/m2)

Appendix

205

Printer A

1The print speed may change depending on the type of document you print.

2Print speed may be slower when the machine is connected by wireless LAN.

3From Ready mode and standard tray

Interface A

1Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface.

2Third party USB ports are not supported.

3For detailed network specifications, see Network (LAN) on page 206 and see the Network User's Guide.

Model HL-L8250CDN HL-L8350CDW HL-L8350CDWT

Automatic 2-sided Print Yes

Emulation PCL6, BR-Script3 (PostScript® 3™)

Resolution 600 600 dpi

2400dpi (2400 600) quality

Print Speed 12 Single side

Monochrome Up to 30 ppm (Letter size)

Up to 28 ppm (A4 size)

Up to 32 ppm (Letter size)

Up to 30 ppm (A4 size)

Full color Up to 30 ppm (Letter size)

Up to 28 ppm (A4 size)

Up to 32 ppm (Letter size)

Up to 30 ppm (A4 size)

2-sided Print Monochrome Up to 14 sides per minute (7 sheets per minute) (Letter or A4 size)

Full color Up to 14 sides per minute (7 sheets per minute) (Letter or A4 size)

First Print Time 3(Color)

Less than 15 seconds at 73.4 F (23 C) / 115 V

(Mono)

Less than 15 seconds at 73.4 F (23 C) / 115 V

Model HL-L8250CDN HL-L8350CDW HL-L8350CDWT

USB Hi-Speed USB 2.0 12

We recommend using a USB 2.0 cable (Type A/B) that is no more than 6 feet (2 meters)

long.

Ethernet 310BASE-T / 100BASE-TX

Use a straight-through Category 5 (or greater) twisted-pair cable.

Wireless LAN 3- IEEE 802.11b/g/n (Infrastructure Mode/Ad-hoc Mode)

IEEE 802.11g (Wi-Fi Direct)

Appendix

206

Network (LAN) A

1(For Windows® users) Brother BRAdmin Light is available from the CD-ROM provided with the machine.

(For Macintosh users) Brother BRAdmin Light is available as a download from http://solutions.brother.com/.

2(For Windows® users) If you want more advanced printer management, use the latest Brother BRAdmin Professional utility version that is

available as a download from http://solutions.brother.com/.

Direct Print feature A

1PDF data including a JBIG2 image file, a JPEG2000 image file or a transparency file is not supported.

Model HL-L8250CDN HL-L8350CDW HL-L8350CDWT

LAN You can connect your machine to a network for Network Printing.

Also included is Brother BRAdmin Light 12

Network Management

software.

Protocols IPv4 ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name

resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD,

Custom Raw Port/Port9100, IPP/IPPS, FTP Server, TELNET Server,

HTTP/HTTPS server, TFTP client and server, SMTP Client,

SNMPv1/v2c/ v3, ICMP, Web Services (Print), CIFS client, SNTP client

IPv6 NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom

Raw Port/Port9100, IPP/IPPS, FTP Server,TELNET Server,

HTTP/HTTPS server, TFTP client and server, SMTP Client,

SNMPv1/v2c/v3, ICMPv6, Web Services (Print), CIFS Client, SNTP

Client

Security Protocols Wired SMTP-AUTH, SSL/TLS (IPPS, HTTPS, SMTP), SNMP v3

802.1x (EAP-MD5, EAP-FAST, PEAP, EAP-TLS, EAP-TTLS),

Kerberos, IPSec

Wireless - SMTP-AUTH, SSL/TLS (IPPS, HTTPS,

SMTP), SNMP v3

802.1x (LEAP, EAP-FAST, PEAP, EAP-TLS,

EAP-TTLS), Kerberos, IPSec

Wireless Network Security - WEP 64/128 bit, WPA-PSK (TKIP/AES),

WPA2-PSK (AES)

Wireless Network Setup

Support Utility

AOSS™ -Yes

WPS -Yes

Model HL-L8250CDN HL-L8350CDW HL-L8350CDWT

Compatibility PDF version 1.7 1, JPEG, Exif+JPEG, PRN (created by Brother printer driver),

TIFF (scanned by all Brother MFC or DCP models), XPS version 1.0

Interface USB direct interface

Appendix

207

Computer requirements A

1Third party USB ports are not supported.

For the latest driver updates, visit http://solutions.brother.com/.

All trademarks, brand and product names are property of their respective companies.

Computer Platform &

Operating System Version

PC Interface Processor Hard Disk

Space to

install

USB 110/100

Base-TX

(Ethernet)

Wireless

802.11b/g/n

Windows®

Operating

System

Windows® XP Home

Windows® XP

Professional

Printing 32bit (x86) or 64bit

(x64) processor

80 MB

Windows® XP

Professional x64

Edition

64bit (x64) processor

Windows Vista®32bit (x86) or 64bit

(x64) processor

Windows® 7

Windows® 8

Windows® 8.1

Windows Server®

2003

Printing 32bit (x86) or 64bit

(x64) processor

Windows Server®

2003 x64 Edition

64bit (x64) processor

Windows Server®

2008

32bit (x86) or 64bit

(x64) processor

Windows Server®

2008 R2

64bit (x64) processor

Windows Server®

2012

64bit (x64) processor

Windows Server®

2012 R2

64bit (x64) processor

Macintosh

Operating

System

OS X v10.7.5 Printing Intel® Processor 80 MB

OS X v10.8.x

OS X v10.9.x

Appendix

208

Important information for choosing your paper A

The information in this section will help you choose paper to use with this machine.

NOTE

If you use paper that is not recommended, a paper jam or misfeed may occur in the machine.

Before you buy a large quantity of paper A

Make sure that the paper is appropriate for the machine.

Paper for plain paper copies A

Paper is divided by usage, such as paper for printing and paper for copying. The usage is usually written on

the paper’s package. Check the package to see whether it is appropriate for laser printers. Use paper that is

appropriate for laser printers.

Basis weight A

The basis weight of the paper for general use varies in different countries. We recommend using paper that

weighs 20 to 24 lb (75 to 90 g/m2), although this machine is able to cope with thinner or thicker paper than

these weights.

Long grain and short grain A

The pulp fiber of the paper is aligned during paper manufacturing. Paper can be classified into two types, long

grain and short grain.

Long grain paper fibers run in the same direction as the long edge of the paper. Short grain paper fibers run

perpendicular to the long edge of the paper. Though most plain paper for copying is long grain, some is short

grain. We recommend using long grain paper for this machine. Short grain paper is too weak for the paper

transport of the machine.

Acid paper and neutralized paper A

Paper can be classified as either acid paper or neutralized paper.

Though modern paper manufacture methods started with acid paper, neutralized paper is recently taking the

place of acid paper because of environmental issues.

However, many forms of acid paper can be found in recycled paper. We recommend using neutralized paper

for this machine.

Use an acid paper check pen to distinguish acid paper from neutral paper.

Print surface A

The characteristics of the face side and reverse side of a sheet of paper may vary a little.

Usually, the opening side of the paper ream package is the print side. Follow the instructions on the paper

package. Typically, the print side is indicated by an arrow.

Appendix

209

Supplies A

1Approximate cartridge yield is declared in accordance with ISO/IEC 19798.

2Life of supply is approximate and may vary by type of use.

Model HL-L8250CDN HL-L8350CDW HL-L8350CDWT Order No.

Toner

Cartridge

Inbox Black Approx. 2,500 pages Letter or A4 page 1-

Cyan,

Magenta,

Yellow

Approx. 1,500 pages Letter or A4 page 1-

Standard Black Approx. 2,500 pages Letter or A4 page 1TN-331BK

Cyan,

Magenta,

Yellow

Approx. 1,500 pages Letter or A4 page 1TN-331C,

TN-331M,

TN-331Y

High Yield Black Approx. 4,000 pages Letter or A4 page 1TN-336BK

Cyan,

Magenta,

Yellow

Approx. 3,500 pages Letter or A4 page 1TN-336C,

TN-336M,

TN-336Y

Drum Unit Approx. 25,000 pages Letter or A4 pages 2DR-331CL

Belt Unit 50,000 pages (5 pages per job) 2

20,000 pages (1 page per job) 2

BU-320CL

Waste Toner Box Approx. 50,000 pages Letter or A4 pages 2WT-320CL

Appendix

210

Important information for the toner cartridge life A

Color/Mono setting in the printer driver A

Users can change the Color/Mono settings on the printer driver as follows:

Auto

The machine checks the content of the document for color. If color is detected anywhere in the document,

it will print the whole of the document using all the colors. In other words, it will mix some of the toners to

help achieve every shade detected in the document, increasing the density of toner applied to the page.

If no color content is detected, it will print the document in monochrome.

The default setting on your machine is Auto.

NOTE

The machine’s color sensor is very sensitive and may perceive faded black text or an off-white background

as color. If you know that your document is black and white and you want to conserve color toner, select

Mono mode.

Color

Whether the document contains color or just monochrome, your machine will print the document using all

the colors.

Mono

Select this mode if the document has only black and grayscale text and/or objects. If your document

contains color, this mode prints the document in 256 levels of gray using the black toner.

NOTE

If either the Cyan, Magenta or Yellow toner reaches the end of its life while printing a color document, the

print job cannot be completed. You can cancel your print job and choose to start the print job again in

Mono mode, as long as Black toner is available.

For more information about the settings in the printer driver, see Chapter 2: Driver and Software.

Toner Cartridge Life A

This product detects the life of the toner cartridges using the following two methods:

Detection by counting the dots of each color that are necessary to create an image

Detection by counting the rotations of the developer roller

This product has a function that will count the dots of each color used to print every document and the

rotations of each toner cartridge’s developer roller. The print operation will stop when either one of the

upper limits are reached. The upper limit is set above the number of dots or rotations that would be

required for the cartridge to perform consistently with its advertised page yield (for more information on

page yield, please visit http://www.brother.com/pageyield). This function is intended to reduce the risk of

poor print quality and damage to the machine.

There are two messages that indicate when the toner nears or reaches its life end: Toner Low and

Replace Toner.

Appendix

211

Toner Low is displayed on the LCD when the number of dots or rotations of the developer roller nears its

maximum count: Replace Toner is displayed on the LCD when the number of dots or rotations of the

developer roller reaches its maximum count.

Color Correction A

The number of developer roller rotations that are counted may not only be for normal operations such as

printing, but also for machine adjustments, such as Color Calibration and Color Registration.

Color Calibration (Adjustment of Color Density)

To obtain stable print quality, the density of each toner cartridge needs to be maintained at a fixed value.

If the density balance between the colors cannot be kept, the tint becomes unstable, and accurate color

reproduction becomes unavailable. The toner density can change due to chemical changes to the toner

that affect its electrical charge, deterioration of the developer unit, and temperature and humidity levels in

the device. When calibration occurs, the density level adjustment test patterns are printed on the belt unit.

Calibration is mainly performed at the following times:

• When the user manually selects calibration from the operation panel or the printer driver.

(Please perform calibration if color density needs to be improved.)

• When a used toner cartridge is replaced with a new one.

• When the printer senses that the ambient temperature and humidity have changed.

• When a specified number of printed pages is reached.

Color Registration (Correction of Color Position)

In this device, the drum unit and developer unit are prepared for black (K), yellow (Y), magenta (M), and

cyan (C), respectively. Four color images are combined into one image, and therefore color registration

errors (i.e., how the four color images align) might occur. When registration errors occur, registration

correction test patterns are printed on the belt unit.

Registration is mainly performed at the following times:

• When the user manually selects registration from the operation panel.

(Please perform registration if a color registration error needs to be corrected.)

• When a specified number of printed pages is reached.

Appendix

212

Brother numbers A

IMPORTANT

For technical and operational help, you must call the country where you bought the machine. Calls must

be made from within that country.

By registering your product with Brother International Corporation, you will be recorded as the original owner

of the product.

Your registration with Brother:

may serve as a confirmation of the purchase date of your product should you lose your receipt;

may support an insurance claim by you in the event of product loss covered by insurance; and,

will help us notify you of enhancements to your product and special offers.

Complete the Brother Warranty Registration or, for your convenience and most efficient way to register your

new product, register on-line at

http://www.brother.com/registration/

FAQs (frequently asked questions) A

The Brother Solutions Center is our one-stop resource for all your machine needs. Download the latest

software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother

product.

http://solutions.brother.com/

Check here for Brother driver updates.

Appendix

213

Customer Service A

If you have comments or suggestions, write us at:

Service center locator (USA only) A

For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437),

or visit http://www.brother-usa.com/service/.

Service center locations (Canada only) A

For the location of a Brother authorized service center, visit www.brother.ca/support

In USA: http://www.brother-usa.com/support (Self-Service/Email/Chat)

1-877-BROTHER (1-877-276-8437)

In Canada: www.brother.ca/support

(Self-Service, Videos, Email, Chat, Facebook and Twitter Help)

In USA: Printer Customer Support

Brother International Corporation

7905 North Brother Boulevard

Bartlett, TN 38133

In Canada: Brother International Corporation (Canada), Ltd.

Customer Experience Team

1, rue Hotel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6

Internet addresses

Brother Global Web Site: http://www.brother.com/

For Frequently Asked Questions (FAQs), Product Support and Technical Questions, and Driver Updates and Utilities:

http://solutions.brother.com/

For Brother Accessories & Supplies:

In USA: http://www.brothermall.com/

In Canada: http://www.brother.ca/

Appendix

214

Ordering supplies A

For best quality results use only genuine Brother supplies, which are available at most Brother retailers. If you

cannot find the supply you need and have a Visa, MasterCard, Discover, or American Express credit card, or

PayPal account, you can order directly from Brother. Visit us online for a complete selection of the Brother

accessories and supplies that are available for purchase.

NOTE

In Canada, only Visa and MasterCard are accepted.

1Letter or A4 size single-sided pages.

2Approx. cartridge yield is declared in accordance with ISO/IEC 19798.

3Life is approximate and may vary by type of use.

In USA: 1-877-552–MALL (1-877-552-6255)

1-800-947-1445 (fax)

http://www.brothermall.com/

In Canada: http://www.brother.ca/

Description Item

Toner Cartridge <Black> TN-331BK (Standard, Approx. 2,500 pages) 12

TN-336BK (High Yield, Approx. 4,000 pages) 12

Toner Cartridge <Cyan> TN-331C (Standard, Approx. 1,500 pages) 12

TN-336C (High Yield, Approx. 3,500 pages) 12

Toner Cartridge <Magenta> TN-331M (Standard, Approx. 1,500 pages) 12

TN-336M (High Yield, Approx. 3,500 pages) 12

Toner Cartridge <Yellow> TN-331Y (Standard, Approx. 1,500 pages) 12

TN-336Y (High Yield, Approx. 3,500 pages) 12

Drum Unit DR-331CL (Approx. 25,000 pages) 13

Waste Toner Box WT-320CL (Approx. 50,000 pages) 13

Belt Unit BU-320CL

50,000 pages (5 pages per job) 13

20,000 pages (1 page per job) 13

Index

215

Numerics

2-sided printing ......................................................... 20

Apple Macintosh .................................................29, 66

Auto Power Off ........................................................ 109

Back button ............................................................... 86

Brother Numbers (USA/Canada) ........... 212, 213, 214

BR-Script3 ...........................................................55, 76

Buttons ...................................................................... 85

Cancel button ............................................................ 86

Cleaning .................................................................. 148

Color Correction ..............................................101, 111

Computer requirements .......................................... 207

Control panel ............................................................. 85

Control panel LCD menu .......................................... 88

Corona wires ........................................................... 154

Data LED .................................................................. 87

Deep Sleep ............................................................... 87

Deep Sleep mode ................................................... 108

Default settings ....................................................... 200

Device Settings tab ................................................... 52

Dimensions ............................................................. 202

Drum unit ................................................................ 128

Emulation ................................................................ 205

Envelopes ........................................................ 3, 5, 15

Error LED .................................................................. 87

Error messages ....................................................... 171

FAQs (Frequently Asked Questions) ...................... 212

Folio ............................................................................ 3

General Setup ........................................................... 92

Go button .................................................................. 86

Interface .................................................................. 205

Jam 2-sided ............................................................ 178

Jam Inside ............................................................... 184

Jam MP Tray ........................................................... 176

Jam Rear ................................................................ 181

Jam Tray 1 .............................................................. 176

Jam Tray 2 .............................................................. 176

Labels .............................................................. 3, 6, 15

LCD (liquid crystal display) ....................................... 85

LED (light-emitting diode) ......................................... 87

Linux ......................................................................... 29

Machine Information ............................................... 200

Macintosh ............................................................29, 66

Maintenance messages ..................................119, 120

Manual 2-sided printing ............................................. 23

Media specifications ................................................ 204

Memory ................................................................... 202

Menu Buttons ............................................................ 86

Menu settings ............................................................ 88

Network connectivity ............................................... 205

Network menu .....................................................96, 97

Network software ...................................................... 84

Index

216

Packing and shipping the machine ......................... 166

Paper ..................................................................2, 208

loading ...............................................................8, 12

recommended ......................................................2, 3

size .......................................................................... 2

tray capacity ............................................................. 3

type .......................................................................... 2

Paper jams .............................................................. 176

Paper Tray ................................................................ 91

Plain paper .................................................................. 2

difficulties ............................................................. 188

Macintosh

BR-Script3 printer driver ..................................... 76

Printer driver ....................................................... 66

Windows®

2-sided printing ................................................... 38

Booklet printing ................................................... 39

BR-Script3 printer driver ..................................... 55

Printer driver ....................................................... 33

Print Menu ................................................................. 93

Print quality ............................................................. 192

Printer driver ................................................ 29, 63, 81

Quiet mode ............................................................. 110

Reset Menu ............................................................. 101

Secure documents .................................................. 104

Service centers (USA/Canada) ............................... 213

Sleep mode .......................................................87, 108

Specifications .......................................................... 202

Status Monitor

Macintosh .............................................................. 82

Windows® .............................................................. 64

Supplies ......................................... 118, 119, 120, 209

Supplies (USA/Canada) .......................................... 214

TCP/IP ......................................................... 96, 97, 98

Thick paper ............................................................... 15

Toner cartridge ................................................122, 123

Toner cartridge life .................................................. 210

Troubleshooting ..............................................170, 188

error messages on LCD ....................................... 171

if you are having difficulty

network ............................................................. 190

paper handling .................................................. 189

paper jams ........................................................ 176

printing .............................................................. 188

Unprintable area ......................................................... 7

USB direct interface .................................................. 24

USB flash drive ......................................................... 24

Utilities .................................................................... 212

Watermark ..........................................................41, 46

Weights ................................................................... 202

Windows® ................................................................. 29

WLAN ..................................................................98, 99

World Wide Web ..................................................... 212

Brother Hl L8250Cdn Users Manual

HL-L8350CDW to the manual 8b1a8a18-ac3e-4813-9ea6-7b12a1a14835

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