Brother Mfc 250C Quick Start Guide

2014-07-05

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Quick Setup Guide

Start Here

MFC-250C
MFC-290C

Before you can use the machine, read this Quick Setup Guide for the correct setup and installation.
WARNING

Warnings tell you what to do to prevent possible personal injury.

Important
DO NOT connect the USB cable yet.

Unpack the machine and check the components

Black
Yellow
Cyan
Magenta

Starter Ink
Cartridges
[x4]

User’s Guide

CD-ROM

Accessory Order
Form

Quick Setup Guide

Test Sheet (USA only)

Telephone Line Cord

WARNING
Plastic bags are used in the packaging of your machine. To avoid danger of suffocation, please keep
these bags away from babies and children.
Illustrations in this Quick Setup Guide are based on MFC-290C.

a
b
c

Remove the protective tape and film covering the scanner glass.
Remove the plastic bag a containing the ink cartridges from on top of the paper tray.
Make sure you have all components.

Note
• The components included in the box may differ depending on your country.
• Save all packing materials and the box in case for any reason you must ship your machine.
• You need to purchase the correct USB cable.
USB cable
Please make sure you use a USB 2.0 cable (Type A/B) that is no more than 6 feet (2 meters) long.
Your machine has a USB 2.0 Full-speed interface. This interface is compatible with USB 2.0 Hi-Speed;
however, the maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer
that has a USB 1.1 interface.

USA/CAN Version 0

Load plain Letter/A4
paper

d
e

Pull the paper tray a completely out of the
machine.

Fan the stack of paper well to avoid paper jams
and misfeeds.
Gently put the paper into the paper tray print
side down and top edge first. Check that the
paper is flat in the tray.
Important

Do not push the paper in too far.
1

Open the paper tray cover a.

Note
When you use Legal size paper, press and hold
the universal guide release button a as you slide
out the front of the paper tray.

With both hands, gently press and slide the
paper side guides a and then the paper length
guide b to fit the paper size.
Make sure that the triangular marks c on the
paper side guides a and paper length guide b
line up with the mark for the paper size you are
using.

Gently adjust the paper side guides to the
paper with both hands. Make sure that the
paper side guides touch the edges of the
paper.

Close the paper tray cover a.
1

Slowly push the paper tray completely into the
machine.

While holding the paper tray in place, pull out
the paper support a until it clicks, and then
unfold the paper support flap b.

Connect the power cord
and telephone line

Important
DO NOT connect the USB cable yet.

Note
If you are sharing one telephone line with an
external telephone, connect it as shown below.
Before you connect the external telephone,
remove the protective cap a from the EXT. jack
on the machine.
1

Connect the power cord.

Connect the telephone line cord. Connect one
end of the telephone line cord to the jack on the
machine marked LINE and the other end to a
modular wall jack.

1 Extension telephone
2 External telephone

Note
If you are sharing one telephone line with an
external telephone answering machine, connect it
as shown below.
Before you connect the external telephone
answering machine, remove the protective cap a
from the EXT. jack on the machine.

Important
The telephone line cord MUST be connected
to the jack on the machine marked LINE.

Set the receive mode to External TAD if
you have an external answering machine. See
Choose the correct Receive Mode on page 8.
For additional details, see Connecting an
external TAD (telephone answering device) in
Chapter 7 of the User’s Guide.

Install the ink cartridges

Turn the green knob on the protective yellow
cap clockwise until it clicks to release the
vacuum seal, then remove the cap a.

WARNING
If ink gets in your eyes, wash them out with
water at once, and if irritation occurs consult a
doctor.

a
b

Make sure that the power is turned on.
The LCD shows:

No Cartridge
Open the ink cartridge cover a.

Remove the green protective part a.

Take care to match the color of the lever a
with the cartridge color b, as shown in the
diagram below.
1
2

Note
Do not throw away the green protective part. You
will need it if you transport the machine.

Install each ink cartridge in the direction of the
arrow on the label.

Unpack the ink cartridge.

Gently push the ink cartridge until it clicks. After
all the ink cartridges are installed close the ink
cartridge cover.

Important
• DO NOT take out ink cartridges if you do not
need to replace them. If you do so, it may
reduce the ink quantity and the machine will
not know the quantity of ink left in the
cartridge.
• DO NOT shake the ink cartridges. If ink
stains your skin or clothing, wash with soap
or detergent at once.
• DO NOT repeatedly insert and remove the
cartridges. If you do so, ink may seep out of
the cartridge.

Note
The machine will prepare the ink tube system for
printing. This process will take approximately four
minutes. Do not turn off the machine.

• If you mix the colors by installing an ink
cartridge in the wrong position, clean the
print head several times after correcting the
cartridge installation. (See Cleaning the
print head in Appendix B of the User’s
Guide.)
• Once you open an ink cartridge, install it in
the machine and use it up within six months
of installation. Use unopened ink cartridges
by the expiration date written on the
cartridge package.
• DO NOT dismantle or tamper with the ink
cartridge, this can cause the ink to leak out
of the cartridge.
• Brother strongly recommends that you do
not refill the ink cartridges provided with
your machine. We also strongly recommend
that you continue to use only Genuine
Brother Brand replacement ink cartridges.
Using or attempting to use potentially
incompatible inks and/or cartridges in your
machine may cause damage to the machine
itself and/or it may result in unsatisfactory
print quality. Our warranty coverage does
not apply to any problem that was caused by
the use of unauthorized third party ink
and/or cartridges. To protect your
investment and guarantee your print quality
please continue to replace consumed ink
cartridges with only Genuine Brother
Branded Supplies.

5
a

Check the print quality

The LCD asks you if the print quality is OK for
black and color. Press 1 (Yes) or 2 (No) on the
dial pad.

Black OK?
q

When the preparation process has finished, the
LCD shows this message

1.Yes 2.No
.

Set Paper and

Color OK?

Press Start

1.Yes 2.No

Press Color Start.

After pressing 1 (Yes) or 2 (No) for both black
and color, the LCD shows:

Check the quality of the four color blocks a on
the sheet. (black/yellow/cyan/magenta)

Start Cleaning?
q

If all lines are clear and visible, press 1 (Yes)
on the dial pad to finish the quality check.

e
f

1.Yes 2.No
Press 1 (Yes), the machine will then start
cleaning the colors.
After cleaning is finished, press Color Start.
The machine starts printing the Print Quality
Check Sheet again. Go back to b.

If you can see missing short lines, press 2 (No)
on the dial pad and go to d.
Poor

a
b
c
d
e

Choose your language
(If needed)

Press Menu.
Press 0.
Press 0.
Press a or b to choose your language.
Press OK.
Press Stop/Exit.

Choose the correct Receive Mode

The correct Receive Mode is determined by the external devices and telephone subscriber services (Voice Mail,
Distinctive Ring, etc.) you have (or will be using) on the same line as the Brother machine.
Will you be using a Distinctive Ring number for receiving faxes?
Brother uses the term "Distinctive Ring" but telephone companies may have other names for this service such
as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Call, and Smart Ring. See Distinctive
Ring in Chapter 7 of the User's Guide for instruction on setting up your machine using this feature.
Will you be using Voicemail on the same telephone line as your Brother machine?
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that
Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. See Voice Mail
in Chapter 7 of the User's Guide for instructions on setting up your machine using this service.
Will you be using a Telephone Answering Device on the same telephone line as your Brother machine?
Your external telephone answering device (TAD) will automatically answer every call. Voice messages are
stored on the external TAD and fax messages are printed. Choose External TAD as your receive mode. See
the instructions below.
Will you be using your Brother machine on a dedicated fax line?
Your machine automatically answers every call as a fax. Choose Fax Only as your receive mode. See the
instructions below.
Will you be using your Brother machine on the same line as your telephone?
Do you want to receive voice calls and faxes automatically?
The Fax/Tel receive mode is used when sharing the Brother machine and your telephone on the same
line. Choose Fax/Tel as your receive mode. See the instructions below.
Important Note: You cannot receive voice messages on either Voice Mail or an answering machine
when choosing the Fax/Tel mode.
Do you expect to receive very few faxes?
Choose Manual as your receive mode. You control the phone line and must answer every call yourself.
See the instructions below.
For details, see Using receive modes in Chapter 6 of the User's Guide.

a
b
c
d
e

Press Menu.
Press 0.
Press 1.
Press a or b to choose the receive mode.
Press OK.
Press Stop/Exit.

If you are having difficulty reading the LCD from your
position, try changing the contrast setting.

a
b
c
d

Set the LCD contrast
(If needed)

Press Menu.
Press 1.
Press 7.
Press a or b to choose Dark or Light.

Contrast:Dark

Set the date and time

The machine displays the date and time, and if you
set up the station ID the date and time will be added
to each fax you send.

a
b
c
d

Press Menu.
Press 0.
Press 2.
Enter the last two digits of the year on the dial
pad, and then press OK.

Year:2008
(e.g. Enter 0 8 for 2008.)

Enter the two digits for the month on the dial
pad, and then press OK.

Month:03
(e.g. Enter 0 3 for March.)

f
Contrast:Light

Enter the two digits for the day on the dial pad,
and then press OK.

Day:01
(e.g. Enter 0 1 for the first day of the month.)

Enter the time in 24-hour format on the dial
pad, and then press OK.

Time:15:25

e
f

(e.g. Enter 1 5, 2 5 for 3:25 P.M.)
Press OK.
Press Stop/Exit.

Press Stop/Exit.

Set your station ID

Note
(USA only)

You should store your name and fax number to be
printed on all fax pages that you send.

a
b
c
d

Press Menu.
Press 0.
Press 3.
Enter your fax number (up to 20 digits) on the
dial pad, and then press OK.

Enter your name (up to 20 characters) using
the dial pad, and then press OK.

Note
• See the following chart for entering your name.
• If you need to enter a character that is on the
same key as the last character, press c to
move the cursor to the right.
• If you entered a letter incorrectly and want to
change it, press d or c to move the cursor to the
incorrect character, press Clear/Back.

Press
key

One
time

Two
times

Three
times

Four
times

Press Stop/Exit.

Note
If you make a mistake and want to start again,
press Stop/Exit and go back to a.
For details, see Entering Text in Appendix C
of the User's Guide.

The Telephone Consumer Protection Act of 1991
makes it unlawful for any person to use a
computer or electronic device to send any
message via a telephone fax machine unless
such messages clearly contain, in a margin at the
top or bottom of each transmitted page, or on the
first page of the transmission, the date and time it
is sent and an identification of the business or
other entity or other individual sending the
message and the telephone number of the
sending machines or such business, other entity
or individual.

Set tone or pulse dialing
mode

Automatic Daylight
Savings Time

Your machine comes set for Tone dialing service. If
you have Pulse dialing service (rotary), you need to
change the dialing mode.

You can set the machine to change automatically for
daylight savings time. It will reset itself forward one
hour in the Spring and backward one hour in the Fall.

a
b
c
d

Press Menu.
Press 0.
Press 4.
Press a or b to choose Pulse (or Tone).
Press OK.
Press Stop/Exit.

Press Menu.
Press 1.
Press 5.
Press a or b to choose On or Off.
Press OK.
Press Stop/Exit.

Send in the Product
Registration and Test
Sheet (USA only)

Press Black Start.

Note
You will receive a confirmation fax of your Product
Registration.

You can also register your product online using the
On-Line Registration link from the installation
CD-ROM or visit
http://www.brother.com/registration/.

For Windows® Users:

Page 13

Fill out the Product Registration and Test
Sheet.

Now go to

For Mac OS® Users:
Now go to
Page 17

c
d
12

Put the sheet face down in the ADF (Automatic
Document Feeder) or face down on the
scanner glass.

Make sure
Green.

(Fax) is illuminated in

Enter the toll-free fax number: 1-877-268-9575.

USB

Windows®

For USB Interface Users
(For Windows® 2000 Professional/XP/ XP Professional x64 Edition/
Windows Vista®)

Before you install

Make sure that your computer is ON and you
are logged on with Administrator rights.

Important

Install MFL-Pro Suite

Put the supplied CD-ROM into your CD-ROM
drive. If the model name screen appears,
choose your machine. If the language screen
appears, choose your language.

• DO NOT connect the USB cable yet.

• Make sure there are no memory cards or a
USB Flash memory drive inserted.

Unplug the machine from the AC outlet and
from your computer, if you already connected
an interface cable.

Note
If the Brother screen does not appear
automatically, go to My Computer (Computer),
double-click the CD-ROM icon, and then
double-click start.exe.

The CD-ROM main menu will appear. Click
Install MFL-Pro Suite.

Macintosh®

• The supplied CD-ROM includes ScanSoft™
PaperPort™ 11SE. This software supports
Windows® 2000 (SP4 or greater), XP (SP2 or
greater), XP Professional x64 Edition and
Windows Vista®. Update to the latest
Windows® Service Pack before installing
MFL-Pro Suite.

USB

• The screen may differ depending on the
operating system.

Windows®

• If there are any programs running, close
them.

USB
Note

Windows®
f

Choose Standard, and then click Next. The
installation continues.

• If this screen appears, click OK and restart
your computer.

• If the installation does not continue
automatically, open the main menu again by
ejecting and then reinserting the CD-ROM or
double-click the start.exe program from the
root folder, and continue from b to install MFLPro Suite.
• For Windows Vista®, when the User Account
Control screen appears, click Allow.

d
e

When the ScanSoft™ PaperPort™ 11SE
License Agreement window appears, click
Yes if you agree to the Software License
Agreement.

The installation of ScanSoft™ PaperPort™
11SE will automatically start and is followed by
the installation of MFL-Pro Suite.
When the Brother MFL-Pro Suite Software
License Agreement window appears, click
Yes if you agree to the Software License
Agreement.

When this screen appears, go to the next step.

USB

Connect the USB cable

Windows®
c

Carefully route the USB cable through the
trench and out the back of the machine as
shown below and connect the cable to your
computer.

Important
• DO NOT connect the machine to a USB port
on a keyboard or a non-powered USB hub.
• Connect the machine directly to your
computer.

Using both hands, use the plastic tabs on both
sides of the machine to lift the scanner cover
until it locks securely into the open position.

Make sure that the cable does not restrict the
cover from closing, or an error may occur.

Connect the USB cable to the USB socket
marked with a
symbol. You will find the
USB socket inside the machine as shown
below.

Macintosh®

Lift the scanner cover to release the lock a.
Gently push the scanner cover support
down b and close the scanner cover c.

USB

Windows®

Important

USB

Connect the power cord

Connect the power cord.
The installation will continue automatically.
The installation screens appear one after
another.

Windows®

Finish and restart

Click Finish to restart your computer.
After restarting the computer, you must be
logged on with Administrator rights.

Note

Important
DO NOT cancel any of the screens during the
installation. It may take a few seconds for all
screens to appear.

If an error message appears during the software
installation, run the Installation Diagnostics
located in Start/All Programs/Brother/
MFC-XXXX (where MFC-XXXX is your model
name).

Finish

The installation is now
complete.

Note
For Windows Vista ®, when this screen appears,
click the check box and click Install to complete
the installation correctly.

When the On-Line Registration screen is
displayed, make your selection and follow the
on-screen instructions. Once you have
completed the registration process, close your
web browser to return to this window.
Then click Next.

Now go to
Proceed to Install Optional Applications on
page 20.

USB

Macintosh®

For USB Interface Users (For Mac OS® X 10.2.4 or greater)

Before you install

Connect the USB cable to the USB socket
marked with a
symbol. You will find the
USB socket inside the machine as shown
below.

Make sure your machine is connected to the
power and your Macintosh ® is ON. You must
be logged on with Administrator rights.
Important

• Make sure there are no memory cards or a
USB Flash memory drive inserted.

Important
• DO NOT connect the machine to a USB port
on a keyboard or a non-powered USB hub.
• Connect the machine directly to your
Macintosh®.

Using both hands, use the plastic tabs on both
sides of the machine to lift the scanner cover
until it locks securely into the open position.
Important
Make sure that the cable does not restrict the
cover from closing, or an error may occur.

Lift the scanner cover to release the lock a.
Gently push the scanner cover support
down b and close the scanner cover c.
1

Macintosh®

Connect the USB cable

Carefully route the USB cable through the
trench and out the back of the machine as
shown below and connect the cable to your
Macintosh®.

USB

Windows®

• For Mac OS® X 10.2.0 to 10.2.3 users,
upgrade to Mac OS® X 10.2.4 or greater. (For
the latest information for Mac OS® X, visit
http://solutions.brother.com/)

USB

Install MFL-Pro Suite

Macintosh®
e

Put the supplied CD-ROM into your CD-ROM
drive.

For Mac OS® X 10.2.4 to 10.2.8 users,
click Add.

Choose USB.

Double-click the Start Here OSX icon to install.

Choose XXX-XXXX (where XXX-XXXX is your
model name), and then click Add.

Note
Please wait, it will take a few seconds for the
software to install. After the installation, click
Restart to finish installing the software.

Click Print Center, then Quit Print Center.

The Brother software will search for the Brother
device. During this time the following screen
will appear.

When this screen appears, click OK.

For Mac OS® X 10.3.x or greater, the
installation of MFL-Pro Suite is now
complete.
Go to step 17 on page 19.

The installation of MFL-Pro Suite is now
complete.
Go to step 17 on page 19.

USB

Macintosh®

Install
Presto!® PageManager®

When Presto!® PageManager® is installed OCR
capability is added to Brother ControlCenter2. You
can easily scan, share and organize photos and
documents using Presto!® PageManager®.

Double-click the Presto! PageManager icon
and follow the on-screen instructions.

Macintosh®

The installation is now
complete.

Windows®

Finish

USB

For Mac OS ® X 10.2.4 to 10.3.8 users,
when this screen appears, click Go to
download the software from the Brother
Solutions Center website.

Install Optional Applications

Install FaceFilter Studio
supported by
Reallusion, Inc

FaceFilter Studio is an easy-to-use borderless photo
printing application. FaceFilter Studio also lets you
edit your photo data and add photo effects such as
red eye reduction or skin tone enhancement.

2
a

• The machine must be ON and connected to
the computer.

• The computer must be connected to the
Internet.

To run FaceFilter Studio, go to
Start/All Programs/Reallusion/
FaceFilter Studio on your computer.
Click the

button on the upper right corner

of the screen.
Click Check for updates to go to the
Reallusion update web page.

Open the main menu again by ejecting and
then reinserting the CD-ROM or by doubleclicking the start.exe program from the root
folder.
The CD-ROM main menu will appear. Choose
your language and then click Additional
Applications.

d
e

Install FaceFilter Studio
Help

To get instructions on how to use FaceFilter Studio,
download and install FaceFilter Studio Help.

Important

Windows®

Click the FaceFilter Studio button to install.

Click the Download button and choose a folder
to save the file in.
Close FaceFilter Studio before you start the
installer for FaceFilter Studio Help.
Double-click the downloaded file from the
folder you specified and follow the on-screen
instructions for installation.

Note
To view the complete FaceFilter Studio Help,
choose Start/All Programs/Reallusion/
FaceFilter Studio/FaceFilter Studio Help on
your computer.

Install Optional Applications

Windows®

Install
BookScan&Whiteboard
Suite supported by
Reallusion, Inc

You can install BookScan&Whiteboard Suite.
The BookScan Enhancer software can correct your
scanned book images automatically.
The Whiteboard Enhancer software cleans up and
enhances text and images from photos taken of your
whiteboard. (Internet access required.)
Important
• The machine must be ON and connected to
the computer.
• The computer must be connected to the
Internet.

a
b

Click the BookScan&Whiteboard Suite
button to install.

Consumables
Replacement consumables
When the time comes to replace ink cartridges, an error message will be indicated on the LCD. For more
information about the ink cartridges for your machine, visit http://www.brother.com/original/ or contact your local
Brother re-seller.

Ink cartridge
Black

Yellow

Cyan

Magenta

LC61BK

LC61Y

LC61C

LC61M

What is Innobella™?
Innobella™ is a range of genuine consumables offered by Brother.
The name "Innobella™" derives from the words "Innovation" and "Bella"
(meaning "Beautiful" in Italian) and is a representation of the "innovative"
technology providing you with "beautiful" and "long lasting" print results.
Trademarks
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the United States and other countries.
Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation in the United States and/or other countries.
Macintosh and TrueType are registered trademarks of Apple Inc.
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates
in the United States and/or other countries.
Presto! PageManager is a registered trademark of NewSoft Technology Corporation.
PictBridge is a trademark.
FaceFilter Studio is a trademark of Reallusion, Inc.
Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs.

All other brand and product names mentioned in this manual are trademarks or registered trademarks of their
respective companies.
Compilation and Publication
Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and
specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for
any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other
errors relating to the publication.

Brother Mfc 250C Quick Start Guide

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