Brother Mfc 8670Dn Owner S Manual

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USER’S GUIDE MFC-8460N/MFC-8660DN/MFC-8670DN/MFC-8860DN/MFC-8870DW

USER’S GUIDE

MFC-8460N

MFC-8660DN

MFC-8670DN

MFC-8860DN

MFC-8870DW

Version D

If you need to call Customer Service

Please complete the following information for future

reference:

Model Number: MFC-8460N, MFC-8660DN,

MFC-8670DN, MFC-8860DN and

MFC-8870DW

(Circle your model number)

Serial Number: 1

Date of Purchase:

Place of Purchase:

1The serial number is on the back of the unit. Retain

this User’s Guide with your sales receipt as a

permanent record of your purchase, in the event of

theft, fire or warranty service.

http://www.brother.com/registration

By registering your product with Brother, you will be recorded as the

original owner of the product. Your registration with Brother:

may serve as confirmation of the purchase date of your product

should you lose your receipt;

may support an insurance claim by you in the event of product loss

covered by insurance; and,

will help us notify you of enhancements to your product and special

offers.

The most convenient and efficient way to register your new product is

online at http://www.brother.com/registration

Brother numbers

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be

made from within that country.

By registering your product with Brother International Corporation, you will be recorded as the

original owner of the product. Your registration with Brother:

may serve as confirmation of the purchase date of your product should you lose your receipt;

may support an insurance claim by you in the event of product loss covered by insurance; and,

will help us notify you of enhancements to your product and special offers.

Please complete and fax the Brother Warranty Registration And Test Sheet or, for your

convenience and most efficient way to register your new product, register on-line at

http://www.brother.com/registration

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function

Center needs. You can download the latest software and utilities and read FAQs and

troubleshooting tips to learn how to get the most from your Brother product.

http://solutions.brother.com

Note

You can check here for Brother driver updates.

To keep your machine performance up to date, check here for the latest fimware upgrade

(for Windows® only).

For Customer Service

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437).

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

In USA: 1-877-BROTHER (1-877-276-8437)

1-901-379-1215 (fax)

In Canada: 1-877-BROTHER

(514) 685-4898 (fax)

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother

retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,

or American Express credit card, you can order accessories directly from Brother. (You can visit

us online for a complete selection of the Brother accessories and supplies that are available for

purchase.)

Note

In Canada only Visa and MasterCard are accepted.

In USA: 1-877-552-MALL (1-877-552-6255)

1-800-947-1445 (fax)

http://www.brothermall.com

In Canada: 1-877-BROTHER

http://www.brother.ca

Description Item

Toner Cartridge TN-550 (Standard, Prints approx. 3,500 pages)

TN-580 (High yield, Prints approx. 7,000 pages)

Drum Unit DR-520

Telephone Line Cord LG3077001

IEEE-1284 Bi-directional Cable F2A046-10

Paper Tray #2 (Option) LT-5300

User’s Guide MFC-8460N, MFC-8660DN,

MFC-8670DN, MFC-8860DN and

MFC-8870DW:

LS1102001

(English for USA and Canada)

MFC-8460N, MFC-8860DN and

MFC-8870DW:

LP2019002

(French for Canada)

Quick Setup Guide MFC-8460N and MFC-8860DN: LP2024001

(English for USA and Canada)

LP2024002

(French for Canada)

MFC-8670DN: LP1107001

(English for USA)

MFC-8870DW: LP2067001

(English for USA and Canada)

iii

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR

AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR

IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE

SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE

ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE

SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS

OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE

SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT

PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE

ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY

CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR

LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS

INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE

SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF

SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN

CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR

CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY

TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL

DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE

ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT

LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published,

covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without

notice.

Brother reserves the right to make changes without notice in the specifications and materials

contained herein and shall not be responsible for any damages (including consequential) caused

by reliance on the materials presented, including but not limited to typographical and other errors

relating to the publication.

Brother® One-Year Limited Warranty and Replacement Service

(USA only)

Who is covered:

This limited warranty ("warranty") is given

only to the original end-use/retail purchaser

(referred to in this warranty as "Original

Purchaser") of the accompanying product,

consumables and accessories (collectively

referred to in this warranty as "this

Product").

If you purchased a product from someone

other than an authorized Brother reseller in

the United States or if the product was used

(including but not limited to floor models or

refurbished product), prior to your

purchase you are not the Original

Purchaser and the product that you

purchased is not covered by this warranty.

What is covered:

This Product includes a Machine and

Consumable and Accessory Items.

Consumable and Accessory Items include

but are not limited to print heads, toner,

drums, ink cartridges, print cartridges,

cordless handset battery, refill ribbons,

therma PLUS paper and thermal paper.

Except as otherwise provided herein,

Brother warrants that the Machine and the

accompanying Consumable and

Accessory Items will be free from defects in

materials and workmanship, when used

under normal conditions.

This warranty applies only to products

purchased and used in the United States.

For products purchased in, but used

outside, the United States, this warranty

covers only warranty service within the

United States (and does not include

shipping outside the United States).

What is the length of the Warranty Periods:

Machines: one year from the original

purchase date.

Accompanying Consumable and

Accessory Items: 90 days from the original

purchase date or the rated life of

consumable, whichever comes first.

What is NOT covered:

This warranty does not cover:

1 Physical damage to this Product;

2 Damage caused by improper installation,

improper or abnormal use, misuse, neglect

or accident (including but not limited to

transporting this Product without the proper

preparation and/or packaging);

3 Damage caused by another device or

software used with this Product (including

but not limited to damage resulting from

use of non Brother®-brand parts and

Consumable and Accessory Items);

4 Consumable and Accessory Items that

expired in accordance with a rated life;

5 Problems arising from other than defects in

materials or workmanship; and,

6 Normal Periodic Maintenance Items, such

as Paper Feeding Kit, Fuser and Laser

Units.

This limited warranty is VOID if this Product

has been altered or modified in any way

(including but not limited to attempted warranty

repair without authorization from Brother

and/or alteration/removal of the serial

number).

What to do if you think your Product is

eligible for warranty service:

Report your issue to either our Customer

Service Hotline at 1-877-BROTHER (1-877-

276-8437) or to a Brother Authorized Service

Center within the applicable warranty

period. Supply Brother or the Brother

Authorized Service Center with a copy of your

dated bill of sale showing that this Product was

purchased within the U.S. For the name of

local Brother Authorized Service Center(s),

call 1-877-BROTHER (1-877-276-8437) or

visit www.brother-usa.com.

What Brother will ask you to do:

After contacting Brother or a Brother

Authorized Service Center, you may be

required to deliver (by hand if you prefer) or

send the Product properly packaged, freight

prepaid, to the Authorized Service Center

together with a photocopy of your bill of sale.

You are responsible for the cost of

shipping, packing product, and insurance

(if you desire). You are also responsible for

loss or damage to this Product in shipping.

What Brother will do:

If the problem reported concerning your

Machine and/or accompanying Consumable

and Accessory Items is covered by this

warranty and if you first reported the problem

to Brother or an Authorized Service Center

within the applicable warranty period, Brother

or its Authorized Service Center will repair or

replace the Machine and/or accompanying

Consumable and Accessory Items at no

charge to you for parts or labor. The decision

as to whether to repair or replace the Machine

and/or accompanying Consumable and

Accessory Items is made by Brother in its sole

Brother® One-Year Limited Warranty and Replacement Service

(USA only)

discretion. Brother reserves the right to supply

a refurbished or remanufactured replacement

Machine and/or accompanying Consumable

and Accessory Items and use refurbished

parts provided such replacement products

conform to the manufacturer's specifications

for new product/parts. The repaired or

replacement Machine and/or accompanying

Consumable and Accessory Items will be

returned to you freight prepaid or made

available for you to pick up at a conveniently

located Authorized Service Center.

If the Machine and/or accompanying

Consumable and Accessory Items are not

covered by this warranty (either stage), you

will be charged for shipping the Machine

and/or accompanying Consumable and

Accessory Items back to you and charged for

any service and/or replacement parts/products

at Brother's then current published rates.

The foregoing are your sole (i.e., only) and

exclusive remedies under this warranty.

What happens when Brother elects to

replace your Machine:

When a replacement Machine is authorized by

Brother, and you have delivered the Machine

to an Authorized Service Center, the

Authorized Service Center will provide you

with a replacement Machine after receiving

one from Brother. If you are dealing directly

with Brother, Brother will send to you a

replacement Machine with the understanding

that you will, after receipt of the replacement

Machine, supply the required proof of

purchase information, together with the

Machine that Brother agreed to replace. You

are then expected to pack the Machine that

Brother agreed to replace in the package from

the replacement Machine and return it to

Brother using the pre-paid freight bill supplied

by Brother in accordance with the instructions

provided by Brother. Since you will be in

possession of two machines, Brother will

require that you provide a valid major credit

card number. Brother will issue a hold against

the credit card account number that you

provide until Brother receives your original

Product and determines that your original

Product is entitled to warranty coverage. Your

credit card will be charged up to the cost of a

new Product only if: (i) you do not return your

original Product to Brother within five (5)

business days; (ii) the problems with your

original Product are not covered by the limited

warranty; (iii) the proper packaging

instructions are not followed and has caused

damage to the product; or (iv) the warranty

period on your original Product has expired or

has not been sufficiently validated with a copy

of the proof of purchase (bill of sale). The

replacement Machine you receive (even if

refurbished or remanufactured) will be

covered by the balance of the limited warranty

period remaining on the original Product, plus

an additional thirty (30) days. You will keep the

replacement Machine that is sent to you and

your original Machine shall become the

property of Brother. Retain your original

Accessory Items and a copy of the return

freight bill, signed by the courier.

Limitations:

Brother is not responsible for damage to or

loss of any equipment, media, programs or

data related to the use of this Product. Except

for the repair or replacement as described

above, Brother shall not be liable for any

direct, indirect, incidental or consequential

damages or specific relief. Because some

states do not allow the exclusion or limitation

of consequential or incidental damages, the

above limitation may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF ALL

OTHER WARRANTIES, WRITTEN OR

ORAL, WHETHER EXPRESSED BY

AFFIRMATION, PROMISE, DESCRIPTION,

DRAWING, MODEL OR SAMPLE. ANY AND

ALL WARRANTIES OTHER THAN THIS

ONE, WHETHER EXPRESS OR IMPLIED,

INCLUDING IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE, ARE HEREBY

DISCLAIMED.

This Limited Warranty is the only warranty

that Brother is giving for this Product. It is

the final expression and the exclusive and

only statement of Brother's obligations to

you. It replaces all other agreements and

understandings that you may have with

Brother or its representatives.

This warranty gives you certain rights and

you may also have other rights that may

vary from state to state.

This Limited Warranty (and Brother's

obligation to you) may not be changed in

any way unless you and Brother sign the

same piece of paper in which we (1) refer

to this Product and your bill of sale date, (2)

describe the change to this warranty and

(3) agree to make that change.

Important: We recommend that you keep all

original packing materials, in the event that

you ship this Product.

Brother® One Year Limited Warranty and Replacement Service

(USA only)

BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE

LIMITED WARRANTY

(Canada only)

Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts,

Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centres,

will repair or replace (at Brother's sole discretion) this MFC/Fax machine free of charge if

defective in material or workmanship. This warranty applies only to products purchased and

used in Canada. This limited Warranty does not include cleaning, consumables (including,

without limitation, ink cartridges, print cartridges, print rolls, thermal paper rolls, toner

cartridges, drum units, OPC belts, fixing units, print heads, paper feed rollers, transfer rolls,

cleaning rollers, waste toner packs, oil bottles) or damage caused by accident, neglect,

misuse or improper installation or operation, any damage caused from service, maintenance,

modifications, or tampering by anyone other than a Brother Authorized Service

Representative, or if shipped out of the country. The use of supplies or consumable items that

are non-Brother products may void your warranty. This limited warranty ceases when this

machine is rented, sold, or otherwise disposed of. Operation of the MFC/Fax machine in

excess of the specifications or with the Serial Number or Rating Label removed shall be

deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser.

In order to obtain warranty service, the MFC/Fax machine must be delivered or shipped

freight prepaid by the end-user/purchaser to a "Brother" Authorized Service Centre, together

with your Canadian Proof of Purchase in the form of a Sales Receipt.

When shipping or transporting your MFC/Fax machine, please refer to your Operation

Manual for the proper packaging procedures.

For Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner

packs or oil bottles on applicable models) during shipping or transport will cause severe

damage to the Laser MFC/Fax machine and will void the Warranty.

For inkjet units: (When shipping your Inkjet MFC/Fax machine remove the ink cartridges and

replace them with the original protective parts. If original protective parts are not available,

leave ink cartridges installed. Please avoid shipping the unit without original protective parts

or ink cartridges.) Damage to your print head resulting from packing the Inkjet MFC/Fax

machine without the ink cartridges or the protective parts will void your warranty.

Improper packaging may cause severe damage to the machine during shipping and will void

the warranty.

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED

INCLUDING, WITHOUT LIMITATIONS, ANY IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE

EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.

No oral or written information, advice or representation provided by Brother, its Authorized

Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty

or modify this warranty. The warranty states Brother's entire liability and your exclusive

remedy against Brother for any failure of the MFC/Fax machine to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of this

MFC/Fax machine shall be liable for any indirect, incidental, special, consequential, exemplary,

or punitive damages, including lost profits, arising from the use of or inability to use the product,

even if advised by the end user/purchaser of the possibility of such damages. Since some

Provinces do not allow the above limitation of liability, such limitation, may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other

rights which vary from Province to Province.

Warranty Service is available at Brother Authorized Service Centres throughout

Canada. For Technical Assistance or for the name and location of your nearest

Authorized Service Centre call 1-877-BROTHER.

Internet support: support@brother.ca or browse

Brother's Web Site www.brother.ca.

vii

Table of Contents

Section I General

1 General information 2

Using the documentation.......................................................................................2

Symbols and conventions used in the documentation ....................................2

Accessing the complete User’s Guide...................................................................2

Viewing documentation ...................................................................................2

Accessing Brother Support (For Windows®) .........................................................5

Control panel overview ..........................................................................................6

Status LED indications ....................................................................................9

2 Loading documents and paper 11

Loading documents .............................................................................................11

Using the ADF ...............................................................................................11

Using the scanner glass ................................................................................12

Acceptable paper and other media......................................................................12

Recommended media ...................................................................................12

Handling and using media .............................................................................13

Loading paper and other media...........................................................................15

Loading paper................................................................................................15

Loading envelopes and other media .............................................................16

Printable Area................................................................................................17

3 General setup 18

Mode timer...........................................................................................................18

Paper settings......................................................................................................18

Paper Type....................................................................................................18

Paper Size.....................................................................................................19

Tray use in Copy mode .................................................................................19

Tray use in Fax mode....................................................................................20

Tray use in Print mode ..................................................................................20

Volume Settings...................................................................................................21

Ring volume...................................................................................................21

Beeper volume ..............................................................................................21

Speaker volume.............................................................................................21

Automatic daylight savings time ..........................................................................22

Ecology features..................................................................................................22

Toner save.....................................................................................................22

Sleep time......................................................................................................23

Turning off the scanner lamp.........................................................................23

LCD Contrast.......................................................................................................23

viii

4 Security features 24

Security................................................................................................................24

Setting Lock...................................................................................................24

Secure Function Lock....................................................................................25

Section II Fax

5 Sending a fax 30

Entering fax mode................................................................................................30

Sending a single-sided fax from the ADF ......................................................30

Sending a 2-sided fax from the ADF

(MFC-8670DN, MFC-8860DN and MFC-8870DW only) ...........................30

Sending a fax from the scanner glass ...........................................................31

Faxing legal size documents from the scanner glass....................................31

Canceling a fax in progress ...........................................................................31

Broadcasting........................................................................................................32

Canceling a Broadcast in progress................................................................32

Additional sending operations..............................................................................33

Sending faxes using multiple settings ...........................................................33

Electronic cover page ....................................................................................33

Contrast .........................................................................................................35

Changing fax resolution.................................................................................35

Dual access ...................................................................................................36

Real time transmission ..................................................................................36

Overseas mode .............................................................................................37

Delayed faxing...............................................................................................37

Delayed batch transmission ..........................................................................38

Checking and canceling waiting jobs.............................................................38

Sending a fax manually .................................................................................39

Out of Memory message ...............................................................................39

6 Receiving a fax 40

Choose the correct Receive Mode ......................................................................40

Using Receive Modes..........................................................................................41

Fax Only ........................................................................................................41

Fax/Tel...........................................................................................................41

Manual...........................................................................................................41

External TAD .................................................................................................41

Receive Mode settings ........................................................................................42

Ring Delay .....................................................................................................42

F/T Ring Time................................................................................................42

Easy Receive.................................................................................................42

Setting the Print Density ................................................................................43

Additional receiving operations............................................................................44

Printing a reduced incoming fax ....................................................................44

Duplex (2-sided) printing for Fax mode (MFC-8670DN, MFC-8860DN and

MFC-8870DW only)...................................................................................44

Setting the Fax Receive Stamp .....................................................................45

Receiving a fax at the end of a conversation.................................................45

Printing a fax from the memory .....................................................................45

7 Phone services and external devices 46

Phone line services..............................................................................................46

Voice Mail ......................................................................................................46

Distinctive Ring..............................................................................................47

Caller ID......................................................................................................... 48

Connecting an external TAD (telephone answering device)................................49

Connections...................................................................................................50

Recording an outgoing message...................................................................50

Special line considerations ............................................................................ 50

Multi-line connections (PBX) ......................................................................... 52

External and extension phones ...........................................................................52

Operation from extension telephones............................................................ 52

For Fax/Tel mode only................................................................................... 53

Connecting an external phone.......................................................................53

Using a cordless external handset ................................................................53

Using remote codes....................................................................................... 53

8 Dialing and storing numbers 55

How to Dial ..........................................................................................................55

Manual dialing ...............................................................................................55

One-Touch dialing .........................................................................................55

Speed-Dialing ................................................................................................ 55

Search ...........................................................................................................56

LDAP Search (MFC-8860DN and MFC-8870DW only).................................56

Fax redial.......................................................................................................56

Storing numbers ..................................................................................................57

Storing a pause .............................................................................................57

Storing One-Touch dial numbers...................................................................57

Storing Speed-Dial numbers .........................................................................59

Changing One-Touch and Speed-Dial numbers ...........................................60

Setting up Groups for broadcasting...............................................................61

Dialing access codes and credit card numbers .............................................62

Pause ............................................................................................................62

Tone or Pulse (For Canada only) ..................................................................62

9 Remote fax options 63

Fax Forwarding.................................................................................................... 63

Paging .................................................................................................................64

Fax Storage .........................................................................................................64

PC Fax Receive................................................................................................... 65

Changing Remote Fax Options ...........................................................................66

Turning off Remote Fax Options ...................................................................66

Remote Retrieval .................................................................................................67

Setting a remote access code .......................................................................67

Using your Remote Access Code..................................................................67

Retrieving fax messages ...............................................................................68

Changing the Fax Forwarding number ..........................................................68

Remote fax commands........................................................................................69

10 Printing reports 70

Fax reports...........................................................................................................70

Transmission verification report.....................................................................70

Fax journal.....................................................................................................70

Reports ................................................................................................................71

How to print a report ......................................................................................71

11 Polling 72

Polling receive .....................................................................................................72

Sequential polling ..........................................................................................72

Polled transmit .....................................................................................................73

Setup for polled transmit................................................................................73

Section III Copy

12 Making copies 76

How to copy .........................................................................................................76

Entering copy mode.......................................................................................76

Making a single copy .....................................................................................76

Making multiple copies ..................................................................................76

Stop copying..................................................................................................76

Copy options........................................................................................................77

Changing copy quality ...................................................................................77

Changing text copy resolution .......................................................................78

Enlarging or reducing the image copied ........................................................78

Making N in 1 copies or a poster (page layout) .............................................79

Duplex (2-sided) copying

(MFC-8670DN, MFC-8860DN and MFC-8870DW only) ...........................81

Sorting copies using the ADF ........................................................................83

Adjusting contrast ..........................................................................................83

Tray Select ....................................................................................................84

Out of Memory message .....................................................................................84

Section IV Software

13 Software and Network features 86

Section V Appendixes

A Safety and Legal 88

Choosing a location .............................................................................................88

To use the machine safely...................................................................................89

Important Information...........................................................................................92

Standard telephone and FCC Notices...........................................................92

Industry Canada Compliance Statement (Canada only) ..............................95

Disconnect device .........................................................................................95

LAN connection ............................................................................................95

Laser safety...................................................................................................95

FDA regulations.............................................................................................96

Important safety instructions..........................................................................97

Trademarks ...................................................................................................98

B Options 99

Options ................................................................................................................99

Optional Paper Tray (LT-5300)..........................................................................100

Memory Board ...................................................................................................100

DIMM types .................................................................................................100

Installing extra memory ...............................................................................101

C Troubleshooting and routine maintenance 102

Troubleshooting.................................................................................................102

If you are having difficulty with your machine ..............................................102

Improving the print quality ...........................................................................110

Setting Dial Tone Detection.........................................................................115

Phone line interference................................................................................115

Error messages .................................................................................................116

Checking if the machine has faxes in its memory .......................................120

Sending faxes to another fax machine ........................................................120

Sending faxes to your PC............................................................................120

Document jams............................................................................................121

Paper jams ..................................................................................................122

Routine maintenance.........................................................................................126

Cleaning the outside of the machine ...........................................................126

Cleaning the scanner glass .........................................................................128

Cleaning the laser scanner window.............................................................128

Cleaning the corona wire.............................................................................130

Cleaning the drum unit ................................................................................131

Replacing the toner cartridge (TN-550/TN-580) ..........................................132

Replacing the toner cartridge ......................................................................132

Replacing the drum unit (DR-520)...............................................................135

Replacing periodic maintenance parts...............................................................137

Packing and shipping the machine ....................................................................137

Machine Information ..........................................................................................138

Checking the serial number.........................................................................138

Checking the page counters........................................................................138

Checking the remaining life of parts ............................................................139

xii

D Menu and Features

On-screen programming....................................................................................140

Menu table...................................................................................................140

Memory storage...........................................................................................140

Menu keys .........................................................................................................140

Menu Table........................................................................................................142

Entering Text .....................................................................................................157

E Specifications

General ..............................................................................................................159

Print media.........................................................................................................160

Fax.....................................................................................................................161

Copy ..................................................................................................................162

Scan...................................................................................................................163

Print ...................................................................................................................164

Interfaces ...........................................................................................................164

Computer requirements .....................................................................................165

Consumable items .............................................................................................166

Ethernet wired network ......................................................................................167

Ethernet wireless network (MFC-8870DW only)................................................168

Authentication and encryption for wireless users only.................................169

Wi-Fi Alliance certification ...........................................................................170

F Glossary 171

G Index 175

Section I

General I

General information 2

Loading documents and paper 11

General setup 18

Security features 24

Using the

documentation 1

Thank you for buying a Brother machine!

Reading the documentation will help you

make the most of your machine.

Symbols and conventions

used in the documentation 1

The following symbols and conventions are

used throughout the documentation.

Accessing the

complete User’s Guide 1

The printed User’s Guide does not contain all

the information about your machine. The

advanced features of the Printer, Network,

Scanner, and PC Fax are explained in the

complete User’s Guide that you can find on

the CD-ROM.

Viewing documentation 1

Viewing documentation (Windows®)1

To view the documentation, from the Start

menu, point to Brother, MFL Pro Suite from

the program group, and then click

User’s Guide.

If you have not installed the software, you can

find the documentation by following the

instructions below:

aTurn on your PC.

(MFC-8460N, MFC-8860DN and

MFC-8870DW)

Insert the Brother CD-ROM labeled

Windows® into your CD-ROM drive.

(MFC-8660DN and MFC-8670DN)

Insert the Brother CD-ROM into your

CD-ROM drive. For Windows Vista®

Users, insert the Brother CD-ROM

labeled Windows Vista®.

bIf the language selection screen

appears, click your language.

General information 1

Bold Bold style indentifies keys on

the machine control panel or

computer screen.

Italics Italicized style emphasizes an

important point or refers you to

a related topic.

Courier

New

Courier New font identifies the

messages shown on the LCD

of the machine.

Warning icons tell you what to do to

avoid the risk of injury.

Electrical Hazard icons alert you to a

possible electrical shock.

Hot Surface icons warn you not to

touch MFC parts that are hot.

Caution icons tell you about

procedures you must follow to

prevent damaging the machine.

Incorrect setup icons alert you to

devices and operations that are not

compatible with the machine.

Note icons give useful tips.

General information

cIf the model name screen appears, click

your model name.The CD-ROM main

menu will appear.

If this window does not appear, use

Windows® Explorer to find and run the

setup.exe program from the root

directory of the Brother CD-ROM.

dClick Documentation.

eClick the documentation you want to

read:

Setup Guide: Setup and software

installation instructions.

User's Guide (3 manuals): User’s

Guide for stand-alone operations,

Network User’s Guide, and Software

User’s Guide.

PaperPort User's Guide: Document

management software.

How to find Scanning instructions 1

There are several ways you can scan

documents. You can find the instructions as

follows:

Software User's Guide: 1

Scanning a document using the TWAIN

driver in Chapter 2

Scanning a document using the WIA

driver

(For Windows® XP and Windows Vista®)

in Chapter 2

Using ControlCenter2 in Chapter 3

Network Scanning (For models with built-

in network support) in Chapter 4

PaperPort® User's Guide: 1

Instructions for scanning directly from

ScanSoft® PaperPort®

How to find Internet FAX instructions

(MFC-8860DN and MFC-8870DW only)1

You can find the instructions in the Network

User’s Guide on the CD-ROM.

Chapter 1

Viewing Documentation (Macintosh®)1

aTurn on your Macintosh®.

(MFC-8460N, MFC-8860DN and

MFC-8870DW)

Insert the Brother CD-ROM labeled

Macintosh® into your CD-ROM drive.

(MFC-8660DN and MFC-8670DN)

Insert the Brother CD-ROM into your

CD-ROM drive.

bThe following window will appear.

cDouble-click the Documentation icon.

dIf the language selection screen

appears, double-click your language.

eDouble-click the documentation you

want to read:

Setup Guide: Setup and Software

installation instructions.

User's Guides (3 manuals): User’s

Guide for stand-alone operations,

Network User’s Guide, and Software

User’s Guide.

How to find Scanning instructions 1

There are several ways you can scan

documents. You can find the instructions as

follows:

Software User's Guide: 1

Scanning from a Macintosh® in Chapter 9

(For Mac OS® 9.1-9.2/Mac OS® X 10.2.4

or greater)

Using ControlCenter2 in Chapter 10

(For Mac OS® X 10.2.4 or greater) on

page 156

Network Scanning in Chapter 11

(For Mac OS® X 10.2.4 or greater)

Presto!® PageManager® User's Guide:1

Instructions for scanning directly from

Presto!® PageManager®

How to find Internet FAX instructions

(MFC-8860DN and MFC-8870DW only)1

You can find the instructions in the Network

User’s Guide on the CD-ROM.

General information

Accessing Brother

Support

(For Windows®)1

You can find all the contacts you will need,

such as Web support (Brother Solutions

Center), Customer Service and Brother

Authorized Service Centers on page i and on

the Brother CD-ROM.

Click Brother Support on the main menu.

The following screen will appear:

To access our web site

(www.brother.com) click

Brother Home Page.

To view all Brother Numbers, including

Customer Service numbers for the USA

and Canada, click Support Information.

To access the USA Brother online

shopping mall (www.brothermall.com) for

additional product and service

information, click Brother Mall.com.

For the latest news and product support

information

(http://solutions.brother.com/), click

Brother Solutions Center.

To return to the main page, click Back.

Or, if you have finished, click Exit.

Chapter 1

Control panel overview 1

MFC-8460N, MFC-8660DN, MFC-8670DN, MFC-8860DN and MFC-8870DW have similar

control panel keys.

1 One-Touch keys

These 20 keys give you instant access to 40

previously stored numbers.

Shift

Lets you access One-Touch numbers 21 to 40

when held down.

2Status LED

The LED will flash and change color depending

on the machine status.

3LCD

Displays messages to help you use your

machine.

4 Menu keys:

Accesses the main menu.

Clear/Back

Deletes entered data or lets you exit the

menu.

Selects a setting.

d or c

Scrolls backwards or forwards through menu

selections. Changes the volume when in fax

or standby mode.

a or b

Scrolls through the menus and options.

5Dialpad

Used to enter telephone and fax numbers or to

enter text.

The # key temporarily switches the dialing

mode from Pulse to Tone during a telephone

call (For Canada only).

6Stop/Exit

Stops an operation or exits from a menu.

7Start

Starts sending a fax, copying or scanning.

12 3

91011

General information

8 Copy keys

Duplex (MFC-8670DN, MFC-8860DN and

MFC-8870DW only)

You can choose Duplex to copy on both

sides of the paper.

Contrast/Quality (MFC-8670DN,

MFC-8860DN and MFC-8870DW only)

Lets you change the quality or contrast for

the next copy.

Contrast (MFC-8460N and MFC-8660DN

only)

Lets you change the contrast for the next

copy.

Quality (MFC-8460N and MFC-8660DN

only)

Lets you change the quality for the next

copy.

Enlarge/Reduce

Reduces or enlarges copies.

Tray Select

Lets you change which tray will be used for

the next copy.

Sort

Sorts multiple copies using the ADF.

N in 1

You can choose N in 1 to copy 2 or 4 pages

onto one page.

9 Mode keys

Fax

Puts the machine in Fax mode.

Scan

Puts the machine in Scan mode.

(For details about scanning, see the Software

User’s Guide on the CD-ROM.)

Copy

Puts the machine in Copy mode.

34 5

987

Chapter 1

10 Fax and telephone keys

Hook

Press before dialing if you want to make sure

a fax machine answers, and then press

Start. Also, press this key after you pick up

the handset of an external telephone during

the F/T ring (fast double-rings).

Resolution

Sets the resolution when sending a fax.

Search/Speed Dial

Lets you look up numbers stored in the

dialing memory and LDAP server*

(*MFC-8860DN and MFC-8870DW only).

You can search the stored number by

alphabetically.

It also lets you look up the stored number in

Speed-Dial numbers by pressing Shift and

Search/Speed Dial simultaneously and then

the three-digit number.

Redial/Pause

Redials the last number called. It also inserts

a pause when programming quick dial

numbers.

11 Print keys

Secure

When using Secure Function Lock, you can

switch restricted users by holding down Shift

as you press Secure. (see Secure

Function Lock on page 25.)

You can print data saved in memory when

you enter your four-digit password.

(For details about using the Secure key, see

the Software User’s Guide on the CD-ROM.)

Job Cancel

Cancels a programmed fax job or print job

and clears the machine’s memory.

General information

Status LED indications 1

The Status LED (light emitting diode) will flash and change color depending on the machine’s

status.

The LED indications shown in the table below are used in the illustrations in this chapter.

LED LED Status

LED is off.

Green

Yellow

Red

LED is on.

Green

Yellow

Red

LED is blinking.

LED Machine Status Description

Sleep Mode The power switch is off or the machine is in Sleep mode.

Green

Warming Up The machine is warming up for printing.

Green

Ready The machine is ready to print.

Yellow

Receiving Data The machine is either receiving data from the computer,

processing data in memory, or printing data.

Yellow

Data Remaining in

Memory

Print data remains in the machine memory.

Chapter 1

Note

When the power switch is off or the machine is in Sleep mode, the LED is off.

Red

Service error Follow the steps below.

1. Turn off the power switch.

2. Wait a few seconds, and then turn it back on and try to print

again.

If you cannot clear the error and you see the same service call

indication after turning the machine back on, please call Brother

Customer Service. (See Brother numbers on page i.)

Red

Cover open The front cover or fuser cover is open. Close the cover.

Toner Life End Replace the toner cartridge with a new one.

Paper error Put paper in the tray or clear the paper jam. Check the LCD

message.

Scan lock Check that the scanner lock lever is released.

Others Check the LCD message.

Out of memory Memory is full.

Loading documents 2

All fax, scan and copy operations can be

performed from the ADF or the scanner

glass.

Using the ADF 2

You can use the ADF (automatic document

feeder) to fax, scan or copy sheets of paper.

The ADF feeds each sheet one at a time.

When loading the ADF, make sure that

documents written with ink are completely

dry.

Single-sided Document

Documents must be from 5.8 to 8.5 inches

(148.0 to 215.9 mm) wide and from 5.8 to

14 inches (148.0 to 355.6 mm) long, and of a

standard weight [20 lb (80 g/m2)].

2-sided Document

(MFC-8670DN, MFC-8860DN and

MFC-8870DW only)

When you load a 2-sided document, the

document must be from 5.8 to 8.5 inches

(148.0 to 215.9 mm) wide and from 5.8 to

11.7 inches (148.0 to 297.0 mm) long.

For information on the capacity of the ADF

see Specifications on page 159.

aUnfold the ADF document output

support flap (1).

bFan the pages well.

cPlace your documents face up, top edge

first in the ADF until you feel them touch

the feed roller.

dAdjust the paper guides to fit the width of

your documents.

CAUTION

To avoid damaging your machine while

using the ADF, do not pull on the document

while it is feeding.

To scan non-standard documents see

Using the scanner glass on page 12.

Loading documents and paper 2

Chapter 2

Using the scanner glass 2

You can use the scanner glass to fax, scan,

or copy the pages of a book or single sheets

of paper. Documents can be up to 8.5 inches

wide and up to 14 inches long (215.9 mm

wide to 355.6 mm long).

To use the scanner glass, the ADF must be

empty.

aLift the document cover.

bUsing the document guidelines on the

left, center the document face down on

the scanner glass.

cClose the document cover.

CAUTION

If the document is a book or is thick, do not

slam the cover or press on it.

Acceptable paper and

other media 2

Print quality may vary according to the type of

paper you are using.

You can use the following types of media:

plain paper, transparencies, labels or

envelopes.

For best results, follow the steps below:

Use paper made for plain paper copying.

Use paper that is 20 to 24 lb (75 to

90 g/m2).

Use labels or transparencies which are

designed for use in laser printers.

When using transparencies remove each

sheet immediately to prevent smudging or

paper jams.

Avoid touching the printed surface of the

paper immediately after printing.

Use long grain paper with a neutral Ph

value, and a moisture content of approx

5%.

Recommended media 2

To get the best print quality, we suggest using

the following paper.

Paper Type Item

Plain paper Xerox 4200DP 20 lb

Hammermill Laser Paper

24 lb

(Xerox Premier 80 g/m2)

(Xerox Business 80 g/m2)

(M-real DATACOPY 80 g/m2)

Recycled paper (Xerox Recycled Supreme)

Transparency 3M CG 3300

Labels Avery laser label #5160

(Avery laser label L7163)

Loading documents and paper

Handling and using media 2

Store paper in its original packaging and

keep it sealed. Keep the paper flat and

away from moisture, direct sunlight and

heat.

Avoid touching either side of

transparencies, as this can decrease the

print quality.

Only use transparencies recommended

for laser printing.

Only use sharply creased envelopes.

Improper Setup

Do not use any of the following paper, as

they will cause paper feed problems:

damaged, coated, curled, wrinkled, highly

textured, irregularly shaped, or paper that

has previously been printed on by a printer.

10.08 in. (4 mm) or longer

Chapter 2

Paper capacity of the paper tray 2

1Folio size is 8 in. × 13 in.

Paper size Paper types No. of sheets

Paper Tray

(Tray #1)

A4, Letter, Legal,

Executive, A5, A6, B5,

B6 and Folio 1

Plain paper, Recycled

paper and Bond paper

up to 250

[20 lb (80 g/m2)]

Transparency up to 10

Multi-purpose tray

(MP tray)

Width: 2.75 to 8.5 in.

(69.9 to 215.9 mm)

Length: 4.57 to 16.0 in.

(116.0 to 406.4 mm)

Plain paper, Recycled

paper, Bond paper,

Envelope and Labels

up to 50

[20 lb (80 g/m2)]

Transparency up to 10

Paper Tray

(Tray #2)

A4, Letter, Legal,

Executive, A5, B5, B6

and Folio 1

Plain paper, Recycled

paper and Bond paper

up to 250

[20 lb (80 g/m2)]

Loading documents and paper

Loading paper and

other media 2

When printing on plain paper 16 to 28 lb (60

to 105 g/m2) or laser transparencies use the

paper tray.

For printing on other types of media use the

MP tray (Multi-purpose tray).

Loading paper 2

aUnfold the output paper tray support

flap.

bPull the paper tray completely out of the

machine.

cWhile pressing the blue paper-guide

release lever (1), slide the paper guides

to fit the paper size. Make sure that the

guides are firmly in the slots.

For legal size paper, press the lever (2)

located at the back of the tray and pull

out the back of the paper tray. Move the

tray lock button (3) to the lock position.

dFan the stack of paper well to avoid

paper feeding problems.

eInsert the paper into the paper tray with

the top edge of the paper first and the

print side down.

Make sure that the paper is flat in the

tray and below the maximum paper

mark (1).

fPush the paper tray firmly back into the

machine.

(2) (3)

(1)

Chapter 2

Loading envelopes and other

media 2

Use the MP tray when printing envelopes,

labels, and thick paper.

aOpen the MP tray and lower it gently.

bPull out the MP tray support.

cInsert the media into the MP tray with

the top edge first and the printing side

face up.

Loading Envelopes 2

Before loading, press the corners and sides

of the envelopes to make them as flat as

possible.

CAUTION

Do not use the following types of

envelopes, as they will cause paper feed

problems:

• That are of a baggy construction.

• That are embossed (have raised writing

on them).

• That have clasps or staples.

• That are pre-printed on the inside.

Glue 2

Rounded

flap 2

Double

flap 2

Triangular

flap 2

Loading documents and paper

Printable Area 2

Printable Area for copies 2

The printable area of your machine begins at

approximately 0.12 in. (3 mm) from the top

and bottom and 0.09 in. (2.3 mm) from both

sides of the paper.

10.12 in. (3 mm)

20.09 in. (2.3 mm)

Note

This printable area shown above is for a

single copy or a 1 in 1 copy using Letter

size paper. The printable area changes

with the paper size.

Printable Area when printing from a

computer 2

When using the default driver the printable

area is smaller than the paper size, as shown

below.

Portrait

10.16 in. (4.23 mm)

20.25 in. (6.35 mm)

Landscape

10.16 in. (4.23 mm)

20.2 in. (5.08 mm)

Note

The printable area shown above is for

Letter size paper. The printable area

changes with the paper size.

Mode timer 3

The machine has three mode keys on the

control panel: Fax, Scan, and Copy.

You can set how much time the machine

takes after the last Copy or Scan operation to

return to Fax mode. If you select Off, the

machine will stay in the mode you used last.

Also, this setting sets the time the machine

will change from individual user to public user

when using Secure Function Lock. See

Switching Users on page 28.

aPress Menu, 1, 1

11.Mode Timer

a2 Min

5 Min

bOff

Select ab & OK

bPress a or b to select 0 Sec,

30 Secs, 1 Min, 2 Mins, 5 Mins or

Off. Press OK.

cPress Stop/Exit.

Paper settings 3

Paper Type 3

Set up the machine for the type of paper you

are using. This will give you the best print

quality.

aChoose one of the options below:

To set the paper type for the

MP Tray press Menu, 1, 2, 1.

To set the paper type for Tray#1

press Menu, 1, 2, 2.

To set the paper type for Tray#2

press Menu, 1, 2, 3 if you installed

the optional tray.

12.Paper Type

1.MP Tray

aPlain

bThick

Select ab & OK

bPress a or b to select Thin, Plain,

Thick, Thicker, Transparency or

Recycled Paper. Press OK.

cPress Stop/Exit.

Note

• Transparency is not available for the

optional Tray #2.

• You can choose Transparency only if

A4, Letter, Legal or Folio size was

chosen as the paper size.

General setup 3

General setup

Paper Size 3

You can use nine sizes of paper for printing

copies: A4, Letter, Legal, Executive, A5, A6,

B5, B6 and Folio, and four sizes for printing

faxes: A4, Letter, Legal or Folio (8"×13").

When you change the size of paper in the

tray, you will also need to change the setting

for paper size at the same time so your

machine can fit the document or an incoming

fax on the page.

aChoose one of the options below:

To set the paper size for the MP Tray

press Menu, 1, 3, 1.

To set the paper size for Tray#1

press Menu, 1, 3, 2.

To set the paper size for Tray#2

press Menu, 1, 3, 3 if you installed

the optional tray.

13.Paper Size

1.MP Tray

aLetter

bLegal

Select ab & OK

bPress a or b to select A4, Letter,

Legal, Executive, A5, A6, B5, B6,

Folio or Any.

Press OK.

cPress Stop/Exit.

Note

•Any (size) appears only when you select

the MP tray (Menu, 1, 3, 1).

• If you select Any for the MP Tray Paper

Size: You must choose MP Only for the

Tray Use setting. You cannot use the Any

Paper Size selection for the MP tray when

making N in 1 copies. You must choose

one of the other available Paper Size

selections for the MP tray.

• A6 size is not available for the optional

Tray #2.

Tray use in Copy mode 3

You can change the priority tray that the

machine will use for printing copies.

When you select Tray#1 Only, MP Only or

Tray#2 Only 1, the machine loads the

paper only from that tray. If the selected tray

is out of paper, No Paper will appear on the

LCD. Insert the paper in the empty tray.

To change the tray setting follow the

instructions below:

aPress Menu, 1, 7, 1.

17.Tray Use

1.Copy

aMP>T1

bT1>MP

Select ab & OK

bPress a or b to select Tray#1 Only,

Tray#2 Only 1, MP Only, MP>T1>T2 1

or T1>T2 1>MP. Press OK.

1Tray#2 Only or T2 appears only if the

optional tray is installed.

cPress Stop/Exit.

Note

• When loading the documents from the

ADF and MP>T1>T2 or T1>T2>MP is

selected, the machine looks for the tray

with the most suitable paper and pulls

paper from that tray. If no tray has suitable

paper, the machine pulls paper from the

higher priority tray.

• When using the scanner glass, your

document is copied from the higher

priority tray even if more suitable paper is

in another paper tray.

Chapter 3

Tray use in Fax mode 3

You can change the default tray that the

machine will use for printing received faxes.

Selecting T1>T2 1>MP will let your machine

take paper from Tray #1 first before the MP

tray. MP>T1>T2 1 will take paper from the MP

tray first.

Note

• You can use four sizes of paper for

printing faxes: A4, Letter, Legal or Folio.

When a suitable size is not in any of the

trays received faxes will be stored in the

machine’s memory and

Check Paper Size will appear on the

LCD. For details, see Check Paper Size

on page 116.

• If the tray is out of paper and received

faxes are in the machine’s memory,

No Paper will appear on the LCD. Insert

paper in the empty tray.

aPress Menu, 1, 7, 2.

17.Tray Use

2.Fax

aMP>T1

bT1>MP

Select ab & OK

bPress a or b to select Tray#1 Only,

Tray#2 Only, MP Only, MP>T1>T2 1

or T1>T2 1>MP. Press OK.

1Tray#2 Only or T2 appears only if the

optional tray is installed.

Tray use in Print mode 3

You can change the default tray the machine

will use for printing from your computer.

aPress Menu, 1, 7, 3.

17.Tray Use

3.Print

aMP>T1

bT1>MP

Select ab & OK

Press

to select

Tray#1 Only

Tray#2 Only

MP Only

MP>T1>T2

T1>T2

>MP

. Press

1Tray#2 Only or T2 appears only if the

optional tray is installed.

Note

• The setting in the printer driver will take

priority over the setting made on the

control panel.

• If the control panel is set to

Tray#1 Only, Tray#2 Only, MP Only

or MP>T1>T2 and you choose ‘Auto

Select’ in the printer driver, the tray use

will be MP>T1>T2.

If the control panel is set to T1>T2>MP and

you choose ‘Auto Select’ in the printer

driver, the tray use will remain T1>T2>MP.

General setup

Volume Settings 3

Ring volume 3

You can select a ring volume level from a

range of settings, from High to Off.

While in Fax mode press or to

adjust the volume level. The LCD shows the

current setting, and each key press will

change the volume to the next. The machine

will keep the new setting until you change it.

You can also change the volume through the

menu, by following the instructions below:

aPress Menu, 1, 4, 1.

14.Volume

1.Ring

aMed

bHigh

Select ab & OK

bPress a or b to select Off, Low, Med or

High. Press OK.

cPress Stop/Exit.

Beeper volume 3

When the beeper is on, the machine will beep

when you press a key, make a mistake, or

after you send or receive a fax. You can

select a range of volume levels, from High to

Off.

aPress Menu, 1, 4, 2.

14.Volume

2.Beeper

aMed

bHigh

Select ab & OK

bPress a or b to select Off, Low, Med or

High. Press OK.

cPress Stop/Exit.

Speaker volume 3

You can select a range of speaker volume

levels, from High to Off.

To adjust the speaker volume, follow the

instructions below:

aPress (Fax)

bPress Hook.

cPress or .

This setting will stay until you change it

again.

You can also change the volume through the

menu, by following the instructions below:

aPress Menu, 1, 4, 3.

14.Volume

3.Speaker

aMed

bHigh

Select ab & OK

bPress a or b to select Off, Low, Med or

High. Press OK.

cPress Stop/Exit.

▲

Chapter 3

Automatic daylight

savings time 3

You can set the machine to change

automatically for Daylight Savings Time. It

will set itself forward one hour in the Spring,

and back one hour in the Fall.

aPress Menu 1, 5.

15.Auto Daylight

aOn

bOff

Select ab & OK

bPress a or b to select On, or Off.

Press OK.

cPress Stop/Exit.

Ecology features 3

Toner save 3

You can save toner using this feature. When

you set toner save to On, print appears

lighter. The default setting is Off.

a Press Menu, 1, 6, 1.

16.Ecology

1.Toner Save

bOff

Select ab & OK

bPress a or b to choose On (or Off).

Press OK.

cPress Stop/Exit.

Note

We do not recommend Toner Save for

printing Photo or Gray Scale images.

General setup

Sleep time 3

Setting the sleep time reduces power

consumption by turning off the fuser while the

machine is idle.

You can choose how long the machine must

be idle (from 00 to 99 minutes) before it goes

into sleep mode. When the machine receives

a fax, computer data, or makes a copy, the

timer will be reset. The default setting is 05

minutes.

While the machine is in sleep mode the LCD

will display Sleep. When printing or copying

in sleep mode, there will be a short delay

while the fuser warms up.

aPress Menu 1, 6, 2.

16.Ecology

2.Sleep Time

Sleep Time:05Min

Enter & OK Key

bEnter the length of time the machine is

idle before entering sleep mode (00 to

99). Press OK.

cPress Stop/Exit.

To turn off sleep mode, press Secure and

Job Cancel at the same time in b. Press a

or b to select Off (or On). Press OK.

Note

When you turn off sleep mode, the setting

will take effect the next time the machine

copies, prints or is turned off and on.

Turning off the scanner lamp 3

The scanner lamp stays on for 16 hours

before automatically switching off to preserve

the life of the lamp and reduce power

consumption.

To turn the scanner lamp off manually press

the d and c keys simultaneously. The

scanner lamp will remain turned off until the

next time you use the scanning feature.

Note

Turning the lamp off regularly will reduce

the lamp’s life.

LCD Contrast 3

You can change the contrast to make the

LCD look lighter or darker.

aPress Menu, 1, 8.

18.LCD Contrast

nnonn

Select dc & OK

bPress c to make the LCD darker.

Or, press d to make the LCD lighter.

Press OK.

cPress Stop/Exit.

Security 4

Setting Lock 4

Setting Lock lets you set a password to stop

other people from accidentally changing your

machine settings.

Make a careful note of your password. If you

forget it, please call Brother Customer

Service.

While setting lock is On, it is not possible to

change the following settings without a

password:

Date/Time

Station ID

Quick-Dial settings

Mode Timer

Paper Type

Paper Size

Volume

Auto Daylight

Ecology

Tray Use

LCD Contrast

Security settings

Setting up the password 4

aPress Menu, 1, 9, 1.

19.Security

1.Setting Lock

New Passwd:

Enter & OK Key

bEnter a four-digit number for the

password. Press OK.

cRe-enter your password when the LCD

shows Verify:. Press OK.

dPress Stop/Exit.

Changing your password 4

aPress Menu, 1, 9, 1.

19.Security

1.Setting Lock

aOn

bSet Password

Select ab & OK

bPress a or b to select Set Password.

Press OK.

cEnter your four-digit password.

Press OK.

dEnter a four-digit number for the new

password. Press OK.

eRe-enter your password when the LCD

shows Verify:. Press OK.

fPress Stop/Exit.

Security features 4

Security features

Turning Setting Lock on/off 4

If you enter the wrong password when

following the instructions below, the LCD will

show Wrong Password. Re-enter the

correct password.

Turning Setting Lock on 4

aPress Menu, 1, 9, 1.

19.Security

1.Setting Lock

aOn

bSet Password

Select ab & OK

bPress a or b to select On. Press OK.

cEnter your four-digit password.

Press OK.

dPress Stop/Exit.

Turning Setting Lock off 4

aPress Menu, 1, 9, 1.

19.Security

1.Setting Lock

Password:

Enter & OK Key

bEnter your four-digit password.

Press OK twice.

cPress Stop/Exit.

Secure Function Lock 4

Secure Function Lock lets you restrict Public

access to certain machine functions (Fax Tx,

Fax Rx, Copy, Scan and PCprint 1).

This feature also prevents users from

changing the Default settings of the machine

by limiting access to the Menu settings.

1PCprint includes PC-Fax Send as well as all print

jobs.

Disabling at least one function is required to

turn on Secure Function Lock for the Public

user.

Access to restricted operations can be

enabled by creating a restricted user.

Restricted users must select the stored name

and enter a password to use the machine.

Make a careful note of your password. If you

forget it, please call Brother Customer

Service.

Note

• You can set up to 25 individual users and

one Public user.

• When you set up a Public user, you can

restrict one or more of the machine’s

functions to all users who do not have a

password.

• Only administrators can set limitations

and make changes for each user.

• When PCprint is disabled, PC print job will

be lost without notification.

• When Secure Function Lock is on, you

can only use 21.Contrast,

26.Polled TX or 27.Coverpg Setup

in the Fax menu.

If Fax Tx is disabled, you can not use any

function in the Fax menu.

• Polling Receive is enabled only when the

both Fax Tx and Fax Rx are enabled.

Chapter 4

Setting the password for the

administrator 4

The password you set in these steps is for the

administrator. This password is used to set

up users and to turn Secure Function Lock on

or off. See Setting up restricted users on page

27 and Turning Secure Function Lock on on

page 27.

aPress Menu, 1, 9, 2.

19.Security

2.Function Lock

New Passwd:XXXX

Enter & OK Key

bEnter a four-digit number for the

password. Press OK.

cRe-enter the password when the LCD

shows Verify:. Press OK.

dPress Stop/Exit.

Setting up the Public user 4

You can set up the Public user. Public users

do not need to enter a password.

Note

You must disable at least one function.

aPress Menu, 1, 9, 2.

19.Security

2.Function Lock

aLock OffiOn

bSet Password

Select ab & OK

bPress a or b to select Setup User.

Press OK.

cEnter the administrator password.

Press OK.

19.Security

Setup User

aPublic

bUser01

Select ab & OK

dPress a or b to select Public.

Press OK.

ePress a or b to select Enable or

Disable for Fax Tx. Press OK.

After you have set Fax Tx, repeat this

step for Fax Rx, Copy, Scan and

PCprint 1. Press OK.

1You can set PCprint for only the Public user.

fPress Stop/Exit.

Security features

Setting up restricted users 4

You can set up users with restrictions and a

password.

aPress Menu, 1, 9, 2.

19.Security

2.Function Lock

aLock OffiOn

bSet Password

Select ab & OK

bPress a or b to select Setup User.

Press OK.

cEnter the administrator password.

Press OK.

19.Security

Setup User

aPublic

bUser01

Select ab & OK

dPress a or b to select User01.

Press OK.

eUse the dial pad to enter the user name.

(See Entering Text on page 157.)

Press OK.

fEnter a four-digit password for the user.

Press OK.

gPress a or b to select Enable or

Disable for Fax Tx. Press OK.

After you have set Fax Tx, repeat this

step for Fax Rx, Copy and Scan.

Press OK.

hRepeat d to g for entering each

additional user and password.

iPress Stop/Exit.

Turning Secure Function Lock on/off 4

If you enter the wrong password when

following the instructions below, the LCD will

show Wrong password. Re-enter the

correct password.

Turning Secure Function Lock on 4

aPress Menu, 1, 9, 2.

19.Security

2.Function Lock

aLock OffiOn

bSet Password

Select ab & OK

bPress a or b to select Lock OffiOn.

Press OK.

cEnter your four-digit administrator

password. Press OK.

Turning Secure Function Lock off 4

aPress Menu, 1, 9, 2.

19.Security

2.Function Lock

aLock OniOff

bChange User

Select ab & OK

bPress a or b to select Lock OniOff.

Press OK.

cEnter your four-digit administrator

password. Press OK.

Chapter 4

Switching Users 4

This setting allows a restricted user to log on

the machine when Secure Function Lock is

turned on.

Note

After a restricted user has finished using

the machine, it will return to the Public

setting within the same time as the Mode

Timer setting (Menu, 1, 1). See Mode

timer on page 18. Also, you can exit from

an individual user by pressing the lighted

Mode key.

aHold down Shift as you press Secure.

Function Lock

Change User

aJohn

bMary

Select ab & OK

bPress a or b to select the registered

name of the user to be logged on.

Press OK.

cEnter your four-digit password.

Press OK.

Section II

Fax II

Sending a fax 30

Receiving a fax 40

Phone services and external devices 46

Dialing and storing numbers 55

Remote fax options 63

Printing reports 70

Polling 72

Entering fax mode 5

To enter fax mode press (Fax), and the

key will glow blue.

Sending a single-sided fax

from the ADF 5

Using the ADF to send your faxes is the

easiest way. To cancel a fax in progress

press Stop/Exit.

aMake sure you are in Fax mode .

bPut your document face up in the ADF.

cDial the fax number. See How to Dial on

page 55.

dPress Start.

The machine will now scan and send your

document.

Sending a 2-sided fax from

the ADF

(MFC-8670DN, MFC-8860DN

and MFC-8870DW only) 5

You can send the 2-sided document from the

ADF. To cancel a fax in progress press

Stop/Exit.

aMake sure you are in Fax mode .

bPut your document in the ADF.

cPress Duplex.

dDial the fax number. See How to Dial on

page 55.

ePress Start.

The machine will now scan and send your

document.

Note

Legal size 2-sided documents can not be

faxed from the ADF.

Sending a fax 5

Sending a fax

Sending a fax from the

scanner glass 5

You can use the scanner glass to fax the

pages of a book, or a single page at a time.

The documents can be up to Letter, A4, Legal

or Folio size. Press Stop/Exit to cancel a fax

in progress.

aMake sure you are in Fax mode .

bPut your document on the scanner

glass.

cDial the fax number. See How to Dial on

page 55.

dPress Start.

eAfter the machine scans the page, the

LCD will prompt you to choose one of

the options below:

Flatbed Fax:

Next Page?

a1.Yes

b2.No (Send)

Select ab & OK

Press 1 to send another page.

Go to f.

Press 2 or Start to send the

document. Go to g.

fPlace the next page on the scanner

glass, press OK. Repeat e and f for

each additional page.

Flatbed Fax:

Set Next Page

Then Press OK

gYour machine will automatically send

the fax.

Note

When faxing multiple pages from the

scanner glass, real time transmission

should be set to Off.

Faxing legal size documents

from the scanner glass 5

When faxing legal size documents, you need

to set the scan glass size to Legal/Folio

otherwise a portion of your faxes will be

missing.

aMake sure you are in Fax mode .

bPress Menu, 2, 2, 0.

22.Setup Send

0.Glass Fax Size

aA4/Letter

bLegal/Folio

Select ab & OK

cPress a or b to choose Legal/Folio.

Press OK.

dPress Stop/Exit.

Canceling a fax in progress 5

Press Stop/Exit to cancel a fax in progress. If

the machine is already dialing or sending the

fax you will also need to press 1 to confirm.

Chapter 5

Broadcasting 5

Broadcasting lets you send the same fax

message to more than one fax number. You

can include Groups, One-Touch, Speed-Dial

numbers and up to 50 manually dialed

numbers in the same broadcast. For

information see How to Dial on page 55.

You can broadcast up to 390 different

numbers. This will depend on how many

groups, access codes or credit card numbers

you have stored, and on how many delayed

or stored faxes in memory.

Note

Use the Search/Speed Dial to help you

choose numbers easily.

aMake sure you are in Fax mode .

bLoad your document.

cEnter a number. Press OK.

You can use either a One-Touch,

Speed-Dial, a Group number, or a

number manually entered using the dial

pad. See How to Dial on page 55.

dRepeat c until you have entered all the

fax numbers you want to broadcast to.

ePress Start.

After the broadcast is finished the machine

will print a broadcast report to let you know

the results.

Note

• The scan profile of the One-Touch,

Speed-Dial or Group number you chose

first will be applied to the broadcast.

• If the fax resolution of the fax number you

choose first is S.Fine and you enter a

stored IFAX number, Select:Std/Fine

will appear on the LCD. Press Resolution

and choose Standard, Fine or Photo,

then re-enter the IFAX number. If you want

to enter other numbers, go back to c.

• When you create a group or broadcast

using Scan to E-mail only B/W200x100

and B/W200dpi are available. The file

format can be TIFF or PDF.

Canceling a Broadcast in

progress 5

While broadcasting you can cancel the fax

currently being sent or the whole broadcast

job.

aPress Menu, 2, 6.

The LCD will display the fax job currently

being sent

(for example, #001:FRIENDS) and the

broadcast job

(for example, Broadcast#001):

26.Remaining Jobs

a#001 FRIENDS

bBroadcast#001

Select ab & OK

bPress ab to choose the job you want to

cancel. Press OK.

cPress 1 to clear or 2 to exit.

If you chose to only cancel the fax

currently being sent in a, the machine

will ask you if you want to cancel the

broadcast. Press 1 to clear or 2 to exit.

dPress Stop/Exit.

Sending a fax

Additional sending

operations 5

Sending faxes using multiple

settings 5

Before you send a fax, you can change any

combination of these settings: contrast,

resolution, overseas mode, delayed fax timer,

polling transmission, real time transmission

or cover page settings.

aMake sure you are in Fax mode .

After each setting is accepted, the LCD

asks if you want to enter more settings:

22.Setup Send

Other Settings?

a1.Yes

b2.No

Select ab & OK

bDo one of the following:

To choose more settings, press 1.

The LCD returns to the Setup Send

menu.

If you have finished choosing

settings, press 2 and go to the next

step.

Electronic cover page 5

This feature will not work unless you have

already programmed your Station ID. (See

the Quick Setup Guide.)

You can automatically send a cover page

with every fax. Your cover page includes your

Station ID, a comment, and the name stored

in the One-Touch or Speed-Dial memory.

By choosing Next Fax:On you can also

display the number of pages on the cover

page.

You can choose one of the following preset

comments, or you can store two personal

comments, up to 27 characters long:

Comment Off

Please Call

Urgent

Confidential

Composing your own comments 5

You can set up two comments of your own.

aMake sure you are in Fax mode .

bPress Menu, 2, 2, 8.

22.Setup Send

8.Coverpage Msg

a5.

b6.

Select ab & OK

cPress a or b to choose 5 or 6 to store

your own comment. Press OK.

dEnter your own comment using the dial

pad. Press OK.

Use the chart on page 157 for help entering

characters.

Chapter 5

Send a cover page for the next fax 5

If you want to send a cover page only for the

next fax, your machine will ask you to enter

the number of pages you are sending so it

can be printed on the cover page.

aMake sure you are in Fax mode .

bLoad your document.

cPress Menu, 2, 2, 7.

22.Setup Send

7.Coverpg Setup

aNext Fax:On

bNext Fax:Off

Select ab & OK

dPress a or b to choose Next Fax:On

(or Next Fax:Off). Press OK.

ePress a or b to choose a comment.

Press OK.

fEnter two digits to show the number of

pages you are sending. Press OK.

For example, enter 0, 2 for 2 pages or 0,

0 to leave the number of pages blank. If

you make a mistake, press d or

Clear/Back to back up and re-enter the

number of pages.

Send a cover page for all faxes 5

You can set the machine to send a cover

page whenever you send a fax.

aMake sure you are in Fax mode .

bPress Menu, 2, 2, 7.

22.Setup Send

7.Coverpg Setup

aNext Fax:On

bNext Fax:Off

Select ab & OK

cPress a or b to choose On (or Off).

Press OK.

dPress a or b to choose a comment.

Press OK.

Using a printed cover page 5

If you want to use a printed cover page that

you can write on, you can print the sample

page and attach it to your fax.

aMake sure you are in Fax mode .

bPress Menu, 2, 2, 7.

22.Setup Send

7.Coverpg Setup

aNext Fax:On

bNext Fax:Off

Select ab & OK

cPress a or b to choose

Print Sample.

Press OK.

dPress Start. Your machine will print a

copy of your cover page.

Sending a fax

Contrast 5

For most documents the default setting of

Auto will give the best results. It

automatically chooses the suitable contrast

for your document.

If your document is very light or dark,

changing the contrast may improve the

quality of the fax.

Use Dark to increase the contrast of a light

document.

Use Light to decrease the contrast of a dark

document.

aMake sure you are in Fax mode .

bLoad your document.

cPress Menu, 2, 2, 1.

22.Setup Send

1.Contrast

aAuto

bLight

Select ab & OK

dPress a or b to select Auto, Light or

Dark. Press OK.

Note

Even if you choose Light or Dark, the

machine will send the fax using the Auto

setting if you choose Photo as the Fax

Resolution.

Changing fax resolution 5

The quality of a fax can be improved by

changing the fax resolution. Resolution can

be changed for the next fax or for all faxes.

To change the fax resolution for the

next fax 5

aMake sure you are in Fax mode .

bLoad your document.

cPress Resolution, then a or b to

select the resolution. Press OK.

To change the default fax resolution 5

aMake sure you are in Fax mode .

bPress Menu, 2, 2, 2.

22.Setup Send

2.Fax Resolution

aStandard

bFine

Select ab & OK

cPress a or b to select the resolution

you want. Press OK.

Below is a list of the available fax

resolution settings. The finer the

resolution, the longer the fax will take to

transmit.

Standard

Suitable for most typed documents.

Fine

Good for small print.

S.Fine

Good for small print or artwork.

Photo

Use when the document has varying

shades of gray or is a photograph.

Chapter 5

Dual access 5

You can dial a number, and start scanning the

fax into memory—even when the machine is

sending from memory, receiving faxes or

printing PC data. The LCD shows the new job

number.

The number of pages you can scan into the

memory will vary depending on the data that

is printed on them.

Note

If the Out of Memory message appears

while scanning documents, press

Stop/Exit to cancel or Start to send the

scanned pages.

Real time transmission 5

When you are sending a fax, the machine will

scan the documents into the memory before

sending. Then, as soon as the phone line is

free, the machine will start dialing and

sending.

If the memory is full, the machine will send the

document in real time (even if

Real Time TX is set to Off).

Sometimes, you may want to send an

important document immediately, without

waiting for memory transmission. You can set

Real Time TX to On for all documents or

Next Fax:On for the next fax only.

Sending in real time for all faxes 5

aMake sure you are in Fax mode .

bPress Menu, 2, 2, 5.

22.Setup Send

5.Real Time TX

aOn

bOff

Select ab & OK

cPress a or b to select On. Press OK.

Sending in real time for the next fax

only 5

aMake sure you are in Fax mode .

bPress Menu, 2, 2, 5.

22.Setup Send

5.Real Time TX

aOn

bOff

Select ab & OK

cPress a or b to select Next Fax:On.

Press OK.

Note

In Real Time Transmission, the automatic

redial feature does not work when using

the scanner glass.

Sending a fax

Overseas mode 5

If you are having difficulty sending a fax

overseas due to a bad connection, then

turning on the overseas mode may help.

This is a temporary setting, and will only be

active for your next fax.

aMake sure you are in Fax mode .

bLoad your document.

cPress Menu, 2, 2, 9.

22.Setup Send

9.Overseas Mode

aOn

bOff

Select ab & OK

dPress a or b to select On or Off.

Press OK.

Delayed faxing 5

You can store up to 50 faxes in the memory

to be sent within a twenty four hour period.

aMake sure you are in Fax mode .

bLoad your document.

cPress Menu, 2, 2, 3.

22.Setup Send

3.Delayed Fax

Set Time=00:00

Enter & OK Key

dEnter the time you want the fax to be

sent (in 24-hour format). Press OK.

(For example, enter 19:45 for 7:45 PM)

22.Setup Send

3.Delayed Fax

Set Time=19:45

Enter & OK Key

The number of pages you can scan into the

memory depends on the amount of data

printed on each page.

Chapter 5

Delayed batch transmission 5

Before sending the delayed faxes, your

machine will help you economize by sorting

all the faxes in the memory by destination and

scheduled time.

All delayed faxes that are scheduled to be

sent at the same time to the same fax number

will be sent as one fax to save transmission

time.

aMake sure you are in Fax mode .

bPress Menu, 2, 2, 4.

22.Setup Send

4.Batch TX

a On

b Off

Select ab & OK

cPress a or b to choose On (or Off).

Press OK.

dPress Stop/Exit.

Checking and canceling

waiting jobs 5

Check which jobs are still waiting in the

memory to be sent. If there are no jobs, the

LCD will show No Jobs Waiting. You can

cancel a fax job that is stored and waiting in

the memory.

aPress Menu, 2, 6.

26.Remaining Jobs

a#001 12:34 BROTHER

#002 15:00 BIC

b#003 17:30 ABCDEFG

Select ab & OK

The number of jobs still to be sent will be

displayed.

bChoose one of the options below:

Press a or b to scroll though the

waiting jobs, press OK to select a

job, and then press 1 to cancel it.

Press 2 to exit without canceling.

cWhen you have finished, press

Stop/Exit.

Sending a fax

Sending a fax manually 5

Manual transmission 5

Manual transmission lets you hear the

dialing, ringing and fax-receiving tones while

sending a fax.

aMake sure you are in Fax mode .

bLoad your document.

cPress Hook and listen for a dial tone.

Or pick up the handset of the external

phone and listen for a dial tone.

dDial the fax number you want to call.

eWhen you hear the fax tone, press

Start.

Sending a fax at the end of a

conversation 5

At the end of a conversation you can send a

fax to the other party before you both hang

up.

aAsk the other party to wait for fax tones

(beeps) and then to press the Start or

Send key before hanging up.

bMake sure you are in Fax mode .

cLoad your document.

dPress Start.

Out of Memory message 5

If you get an Out of Memory message while

scanning the first page of a fax, press

Stop/Exit to cancel the fax.

If you get an Out of Memory message

while scanning a subsequent page, you will

have the option to press Start to send the

pages scanned so far, or to press Stop/Exit

to cancel the operation

Note

If you get an Out of Memory message

while faxing and you do not want to delete

your stored faxes to clear the memory,

you can send the fax in real time. (See

Real time transmission on page 36.)

Choose the correct Receive Mode 6

The correct Receive mode is determined by the external devices and telephone subscriber

services (Voice Mail, Distinctive Ring, etc.) you have (or will be using) on the same line as the

Brother machine.

Receiving a fax 6

Will you be using a Distinctive Ring number for receiving faxes?

Brother uses the term "Distinctive Ring" but other telephone companies have other names for this service

“such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call, Data

Ident-A-Call, Smart Ring and SimpleBiz Fax & Alternate Number Ringing”. See Distinctive Ring on page

47 for instruction on setting up your machine using this feature.

Will you be using Voice Mail on the same telephone line as your Brother machine?

If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility

that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. See

Voice Mail on page 46 for instructions on setting up your machine using this service.

Will you be using a Telephone Answering Device on the same telephone line as your Brother

machine?

Your external telephone answering device (TAD) will automatically answer every call. Voice messages are

stored on the external TAD and fax messages are printed. Choose External TAD as your receive mode.

See External TAD on page 41.

Will you be using your Brother machine on a dedicated fax line?

Your machine automatically answers every call as a fax. Choose Fax Only as your receive mode. See

Fax Only on page 41.

Will you be using your Brother machine on the same line as your telephone?

Do you want to receive voice calls and faxes automatically

The Fax/Tel receive mode is used when sharing the Brother machine and your telephone on the

same line. Choose Fax/Tel as your receive mode. See Fax/Tel on page 41.

Important Note: You can not receive voice messages on either Voice Mail or an answering machine

when choosing the Fax/Tel mode.

Do you expect to receive very few faxes?

Choose Manual as your receive mode. You control the telephone line and must answer every call

yourself. See Manual on page 41.

To set a receive mode follow the instructions below.

aPress Menu, 0, 1.

bPress a or b to select a receive mode. Press OK.

cPress Stop/Exit.

01.Receive Mode

aFax Only

Fax/Tel

bExternal TAD

Select ab & OK

The LCD will display the current receive mode.

Receiving a fax

Using Receive Modes 6

Some receive modes answer automatically

(Fax Only and Fax/Tel). You may want to

change the ring delay before using these

modes see page 42.

Fax Only 6

Fax only mode will automatically answer

every call as a fax.

Fax/Tel 6

Fax/Tel mode helps you automatically

manage incoming calls, by recognizing

whether they are fax or voice calls and

dealing with them in one of the following

ways:

Faxes will be automatically received.

Voice calls will start the F/T ring to tell you

to pick up the line. The F/T ring is a fast

double ring made by your machine.

Also see F/T Ring Time on page 42 and Ring

Delay on page 42.

Manual 6

Manual mode turns off all automatic

answering functions unless you are using the

Distinctive Ring Receive feature.

To receive a fax in manual mode press Start

when you hear fax tones (short repeating

beeps). You can also use the Easy Receive

feature to receive faxes by lifting a handset on

the same line as the machine.

Also see Easy Receive on page 42.

External TAD 6

External TAD mode lets an external

answering device manage your incoming

calls. Incoming calls will be dealt with in one

of the following ways:

Faxes will be automatically received.

Voice callers can record a message on the

external TAD.

For more information see Connecting an

external TAD (telephone answering device)

on page 49.

Chapter 6

Receive Mode settings 6

Ring Delay 6

The ring delay sets the number of times the

machine rings before it answers in Fax Only

and Fax/Tel modes.

If you have extension phones on the same

line as the machine or subscribe to the

telephone company’s Distinctive Ring

service, keep the Ring Delay setting of 4.

(See Operation from extension telephones on

page 52 and Easy Receive on page 42.)

aMake sure you are in Fax mode .

bPress Menu, 2, 1, 1.

21.Setup Receive

1.Ring Delay

a03

b04

Select ab & OK

cPress a or b to select 00, 01, 02, 03 or

04. Press OK.

dPress Stop/Exit.

Note

Select 00 in c to have the machine

answer immediately.

F/T Ring Time 6

When somebody calls your machine, you and

your caller will hear the normal telephone ring

sound. The number of rings is set by the ring

delay setting.

If the call is a fax, then your machine will

receive it; however, if it is a voice call the

machine will sound the F/T ring (a fast

double-ring) for the time you have set in the

F/T ring time setting. If you hear the F/T ring

it means that you have a voice caller on the

line.

Because the F/T ring is made by the machine,

extension and external telephones will not

ring; however, you can still answer the call on

any telephone. For more information see

Using remote codes on page 53.

aMake sure you are in Fax mode .

bPress Menu, 2, 1, 2.

21.Setup Receive

2.F/T Ring Time

a20 Secs

b30 Secs

Select ab & OK

cPress a or b to select how long the

machine will ring to alert you that you

have a voice call (20, 30, 40 or 70

seconds). Press OK.

dPress Stop/Exit.

Easy Receive 6

Turning easy receive On allows the machine

to receive fax calls automatically if you lift any

handset on the same line as the machine.

When you see Receiving on the LCD or

when you hear ‘chirps’ through the handset of

an extension phone connected to another

telephone wall jack, just replace the handset

and your machine will receive the fax.

Receiving a fax

If this feature is set to on, but your machine

does not connect a fax call when you lift the

handset of an extension or external phone,

press the Fax Receive Code l51.

Note

If you use a modem, or send faxes from a

computer, on the same line and your

machine intercepts them, set easy receive

to Off.

aMake sure you are in Fax mode .

bPress Menu, 2, 1, 3.

21.Setup Receive

3.Easy Receive

aOn

bOff

Select ab & OK

cPress a or b to select On,or Off.

Press OK.

dPress Stop/Exit.

Setting the Print Density 6

You can adjust print density to make your

printed pages darker or lighter.

aMake sure you are in Fax mode .

b Press Menu, 2, 1, 6.

21.Setup Receive

6.Print Density

-nnonn+

Select dc & OK

cPress c to make the print darker.

Or press d to make the print lighter.

Press OK.

dPress Stop/Exit.

Chapter 6

Additional receiving

operations 6

Printing a reduced incoming

fax 6

If you choose On, the machine automatically

reduces each page of an incoming fax to fit on

one page of A4, Letter, Legal or Folio size

paper.

The machine calculates the reduction ratio by

using the page size of the fax and your Paper

Size setting (Menu, 1, 3).

aMake sure you are in Fax mode .

bPress Menu, 2, 1, 5.

21.Setup Receive

5.Auto Reduction

aOn

bOff

Select ab & OK

cPress a or b to select On or Off.

Press OK.

dPress Stop/Exit.

Duplex (2-sided) printing for

Fax mode (MFC-8670DN,

MFC-8860DN and

MFC-8870DW only) 6

If you set Duplex to On for fax receive the

machine will print received faxes on both

sides of the paper.

You can use A4, Letter, Legal or

Folio (8"×13") size of paper for this function.

aMake sure you are in Fax mode .

bPress Menu, 2, 1, 9.

21.Setup Receive

9.Duplex

aOn

bOff

Select ab & OK

cPress a or b to choose On or Off.

Press OK.

dPress Stop/Exit.

Note

When you turn Duplex on the auto

reduction feature is also turned on.

Receiving a fax

Setting the Fax Receive

Stamp 6

You can set the machine to print the received

date and time in the top center of each

received fax page.

aMake sure you are in Fax mode .

bPress Menu, 2, 1, 8.

21.Setup Receive

8.Fax Rx Stamp

aOn

bOff

Select ab & OK

cPress a or b to choose On (or Off).

Press OK.

dPress Stop/Exit.

Note

• The received time and date will not appear

when using Internet Fax*. (*MFC-8860DN

and MFC-8870DW only).

• Make sure you have set the current date

and time in the machine.

Receiving a fax at the end of a

conversation 6

At the end of a conversation you can ask the

other party to send you a fax before you both

hang up.

aAsk the other person to place the

document in their machine and to press

Start or Send key.

bWhen you hear the CNG tones (slowly

repeating beeps), press Start.

cReplace the external handset.

Printing a fax from the

memory 6

If you are using the Fax Storage feature

(Menu, 2, 5, 1), you can still print a fax from

the memory when you are at your machine.

See Paging on page 64 and Fax Storage on

page 64.

aPress Menu, 2, 5, 3.

25.Remote Fax Opt

3.Print Fax

Press Start

bPress Start.

Phone line services 7

Your machine supports the Caller ID and

Distinctive Ring subscriber telephone

services that some telephone companies

offer.

Features like Voice Mail, Call Waiting, Call

Waiting/Caller ID, RingMaster, answering

services, alarm systems or other custom

features on one phone line may affect the

way your machine works. If you have Voice

Mail on your phone line, please read the

following carefully.

Voice Mail 7

If you have Voice Mail on the same telephone

line as your Brother machine, Voice Mail and

the Brother machine will conflict with each

other when receiving incoming calls.

For example, if your Voice Mail is set to

answer after 4 rings and your Brother

machine is set to answer after 2 rings, then

your Brother machine will answer first. This

will prevent callers from being able to leave a

message in your Voice Mail.

Similarly, if your Brother machine is set to

answer after 4 rings and your Voice Mail is set

to answer after 2 rings, then your Voice Mail

will answer first. This will prevent your Brother

machine from being able to receive an

incoming fax, since Voice Mail cannot

transfer the incoming fax back to the Brother

machine.

To avoid conflicts between your Brother

machine and your voice mail service, do one

of the following:

Get the Distinctive Ring service from your

telephone company. Distinctive Ring is a

feature of your Brother machine that allows a

person with one line to receive fax and voice

calls through two different telephone

numbers on that one line. Brother uses the

term 'Distinctive Ring,' but telephone

companies market the service under a variety

of names, such as Custom Ringing,

Personalized Ring, Smart Ring, RingMaster,

Ident-A-Ring, Ident-A-Call, Data Ident-A-Call,

Teen Ring, and SimpleBiz Fax & Alternate

Number Ringing. This service establishes a

second telephone number on the same line

as your existing telephone number, and each

number has its own ring pattern. Typically,

the original number rings with the standard

ring pattern and is used for receiving voice

calls, and the second number rings with a

different ring pattern and is used for receiving

faxes. (See Distinctive Ring on page 47.)

Set your Brother machine's Receive Mode to

"Manual". Manual Mode requires that you

answer every incoming call if you want to be

able to receive a fax. If the incoming call is a

telephone call, then complete the call as you

normally would. If you hear fax sending tones

you must transfer the call to the Brother

machine by pressing l 5 1 on the dial pad of

the telephone. Unanswered fax and voice

calls will go to your Voice Mail. (To set the

machine in MANUAL Mode, see Choose the

correct Receive Mode on page 40.)

Phone services and external

devices 7

Phone services and external devices

Distinctive Ring 7

Brother uses the term ‘Distinctive Ring’ but

different telephone companies have other

names for this service such as SmartRing,

RingMaster, Teen-Ring, Indent-a-Call or

Indent-a-Ring.

What does your telephone company’s

‘Distinctive Ring’ do? 7

Your telephone company’s Distinctive Ring

service allows you to have more than one

number on the same phone line. If you need

more than one phone number, it is

cheaper than paying for an extra line. Each

phone number has its own distinctive ring

pattern, so you will know which phone

number is ringing. This is one way you can

have a separate phone number for your

machine.

Note

Please call your telephone company for

availability and rates.

What does Brother’s ‘Distinctive Ring’

do? 7

The Brother machine has a Distinctive Ring

feature that allows you to use your machine to

take full advantage of the telephone

company’s Distinctive Ring service. The new

phone number on your line can just receive

faxes.

Note

You must pay for your telephone

company’s Distinctive Ring service before

you program the machine to work with it.

Do you have Voice Mail? 7

If you have Voice Mail on the phone line that

you will install your new machine on, there is

a strong possibility that Voice Mail and the

machine will conflict with each other while

receiving incoming calls. However, the

Distinctive Ring feature allows you to use

more than one number on your line, so

both Voice Mail and the machine can work

together without any problems. If each one

has a separate phone number, neither will

interfere with the other’s operations.

If you decide to get the Distinctive Ring

service from the telephone company, you will

need to follow the directions below to

‘register’ the new Distinctive Ring pattern

they give you. This is so your machine can

recognize its incoming calls.

Note

You can change or cancel the Distinctive

Ring pattern at any time. You can switch it

off temporarily, and turn it back on later.

When you get a new fax number, make

sure you reset this feature.

Before you choose the ring pattern to

You can only register one Distinctive Ring

pattern with the machine. Some ring patterns

cannot be registered. The ring patterns below

are supported by your Brother machine.

gives you.

Ring

Pattern Rings

1 long-long

2 short-long-short

3 short-short-long

4 very long

(normal pattern)

Chapter 7

Note

If the ring pattern you received is not on

this chart, please call your telephone

company and ask for one that is

shown.

The machine will only answer calls to its

registered number.

The first two rings are silent on the

machine. This is because the fax must

<<listen>> to the ring pattern (to compare

it to the pattern that was ‘registered’).

(Other telephones on the same line will

ring.)

If you program the machine properly, it will

recognize the registered ring pattern of the

‘fax number’ within 2 ring patterns and

then answer with a fax tone. When the

‘voice number’ is called, the machine will

not answer.

Registering the Distinctive Ring

pattern

Very important! 7

After you have set the Distinctive Ring feature

to ON, the receive mode is set to Manual

automatically. Unless you have a TAD or

Voice Mail set up on the Distinctive Ring

number, Manual mode means you must

answer all the calls yourself. You can not

change the receive mode to another mode

while the Distinctive Ring is set to on.

aPress Menu, 2, 0, 2.

20.Miscellaneous

2.Distinctive

aOff

bSet

Select ab & OK

bPress a or b to select Set.

cPress OK.

dPress a or b to select the stored ring

pattern you want to use. Press OK.

e(You will hear each pattern as you scroll

through the four patterns. Make sure

you choose the pattern that the

telephone company gave you.)

fPress Stop/Exit. Distinctive Ring is now

set to on.

Turning off Distinctive Ring 7

aPress Menu, 2, 0, 2.

20.Miscellaneous

2.Distinctive

aOff

bSet

Select ab & OK

bPress a or b to select Off. Press OK.

cPress Stop/Exit.

Note

If you turn off Distinctive Ring, the

machine will stay in Manual receive

mode. You will need to set the Receive

Mode again. (See Choose the correct

Receive Mode on page 40.)

Caller ID 7

Caller ID is a subscriber service offered by

many telephone companies. Call your

telephone company for specific details. Your

machine can display the telephone number or

name of your caller, if it is available, as the

line rings. When you pick up the handset, the

LCD will stop displaying this information.

Your machine will store it in the Caller ID

memory.

During a call Caller ID may display one of the

messages below:

Out of area

This message means that the call came

from outside your Caller ID area.

Private Call

The caller has blocked their Caller ID.

Phone services and external devices

Viewing Caller ID List 7

Your machine stores information for the last

thirty calls in the Caller ID list. You can view

or print this list. When the thirty-first call

comes in to the machine, it replaces

information about the first call.

aPress Menu, 2, 0, 3.

20.Miscellaneous

3.Caller ID

aDisplay#

bPrint Report

Select ab & OK

bPress a or b to select Display#.

Press OK.

cPress a or b to scroll through the Caller

ID memory to select the Caller ID you

want to view. Press OK. The LCD

shows the caller’s number, the date, and

time of the call.

dPress d to return to the Caller ID listing,

or press Stop/Exit.

Printing Caller ID List 7

aPress Menu, 2, 0, 3.

20.Miscellaneous

3.Caller ID

aDisplay#

bPrint Report

Select ab & OK

bPress a or b to select Print Report.

Press OK.

cPress Start.

dWhen the printing has finished, press

Stop/Exit.

Connecting an external

TAD (telephone

answering device) 7

You can connect an external Telephone

Answering Device (TAD) to the same line as

your machine. When the TAD answers a call,

your machine will “listen” for the CNG (fax

calling) tones sent by a sending fax machine.

If it hears them it will take over the call and

receive the fax. If it does not hear them, it will

let your TAD take a voice message and the

display will show Telephone.

The external TAD must answer within four

rings (we recommend you set it to two rings).

This is because your machine cannot hear

the CNG tones until the external TAD has

picked up the call. The sending machine will

send CNG tones for only eight to ten seconds

longer. We do not recommend using the toll

saver feature on your external TAD if it needs

more than four rings to activate it.

Unless you are using Distinctive Ring, the

TAD must be connected to the EXT jack of

the machine.

1TAD

Note

If you have problems receiving faxes,

reduce the ring delay setting on your

external TAD.

Chapter 7

Connections 7

The external TAD must be plugged into the

back of the machine, into the jack labeled

EXT. Your machine cannot work properly if

you plug the TAD into a wall jack (unless you

are using Distinctive Ring).

aPlug the telephone line cord from the

telephone wall jack into the back of the

machine, in the jack labeled LINE.

bPlug the telephone line cord from your

external TAD into the back of the

machine, in the jack labeled EXT. (Make

sure this cord is connected to the TAD at

the TAD’s telephone line jack, and not

its handset jack.)

cSet your external TAD to four rings or

less. (The machine’s Ring Delay setting

does not apply.)

dRecord the outgoing message on your

external TAD.

eSet the TAD to answer calls.

fSet the Receive Mode to

External TAD. (See Choose the

correct Receive Mode on page 40.)

Recording an outgoing

message 7

aRecord 5 seconds of silence at the

beginning of your message. This allows

your machine time to listen for fax tones.

bLimit your speaking to 20 seconds.

cEnd your 20-second message by giving

your Fax Receive Code for people

sending manual faxes. For example:

“After the beep, leave a message or

send a fax by pressing l51 and Start.”

Note

We recommend beginning your OGM with

an initial 5 second silence because the

machine cannot hear fax tones over a loud

voice. You may try leaving out this pause,

but if your machine has trouble receiving,

then you should re-record the OGM to

include it.

Special line considerations 7

Roll over phone lines 7

A roll over phone system is a group of two or

more separate telephone lines that pass

incoming calls to each other if they are busy.

The calls are usually passed down or “rolled

over” to the next available phone line in a

preset order.

Your machine can work in a roll over system

as long as it is the last number in the

sequence, so the call cannot roll away. Do not

put the machine on any of the other numbers;

when the other lines are busy and a second

fax call is received, the fax call would be

transferred to a line that does not have a fax

machine. Your machine will work best on a

dedicated line.

Phone services and external devices

Two-line phone system 7

A two-line phone system is nothing more than

two separate phone numbers on the same

wall outlet. The two phone numbers can be

on separate jacks (RJ11) or combined into

one jack (RJ14). Your machine must be

plugged into an RJ11 jack. RJ11 and RJ14

jacks may be equal in size and appearance

and both may contain four wires (black, red,

green, yellow). To test the type of jack,

plug in a two-line phone and see if it can

access both lines. If it can, you must separate

the line for your machine. (See Easy Receive

on page 42.)

Converting telephone wall outlets 7

There are three ways to convert to an RJ11

jack. The first two ways may require

assistance from the telephone company. You

can change the wall outlets from one RJ14

jack to two RJ11 jacks. Or, you can have an

RJ11 wall outlet installed and slave or jump

one of the phone numbers to it.

The third way is the easiest: Buy a triplex

adapter. You can plug a triplex adapter into

an RJ14 outlet. It separates the wires into two

separate RJ11 jacks (Line 1, Line 2) and a

third RJ14 jack (Lines 1 and 2). If your

machine is on Line 1, plug the machine into

L1 of the triplex adapter. If your machine is on

Line 2, plug it into L2 of the triple adapter.

Installing machine, external two-line

TAD and two-line telephone 7

When you are installing an external two-line

telephone answering device (TAD) and a

two-line telephone, your machine must be

isolated on one line at both the wall jack and

at the TAD. The most common connection is

to put the machine on Line 2, which is

explained in the following steps. The back of

the two-line TAD must have two telephone

jacks: one labeled L1 or L1/L2, and the other

labeled L2. You will need at least three

telephone line cords, the one that came with

your machine and two for your external two-

line TAD. You will need a fourth line cord if

you add a two-line telephone.

Place the two-line TAD and the two-line

telephone next to your machine.

Plug one end of the telephone line cord for

your machine into the L2 jack of the triplex

adapter. Plug the other end into the LINE jack

on the back of the machine.

Plug one end of the first telephone line cord

for your TAD into the L1 jack of the triplex

adapter. Plug the other end into the L1 or

L1/L2 jack of the two-line TAD.

Plug one end of the second telephone line

cord for your TAD into the L2 jack of the two-

line TAD. Plug the other end into the EXT.

jack on the left side of the machine.

1 Triplex Adapter

2 Two Line Phone

3 External Two Line TAD

4 Machine

RJ14

RJ11

RJ14

Chapter 7

You can keep two-line telephones on other

wall outlets as always. There are two ways to

add a two-line telephone to the machine’s

wall outlet. You can plug the telephone line

cord from the two-line telephone into the

L1+L2 jack of the triplex adapter. Or, you can

plug the two-line telephone into the TEL jack

of the two-line TAD.

Multi-line connections (PBX) 7

We suggest you ask the company who

installed your PBX to connect your machine.

If you have a multi line system we suggest

you ask the installer to connect the unit to the

last line on the system. This prevents the

machine being activated each time the

system receives telephone calls. If all

incoming calls will be answered by a

switchboard operator we recommend that

you set the Receive Mode to Manual.

We cannot guarantee that your machine will

operate properly under all circumstances

when connected to a PBX. Any difficulties

with sending or receiving faxes should be

reported first to the company who handles

your PBX.

External and extension

phones 7

Operation from extension

telephones 7

If you answer a fax call on an extension

telephone, or an external telephone

connected to the EXT. jack of the machine,

you can make your machine take the call by

using the Fax Receive Code. When you

press the Fax Receive Code l51. the

machine starts to receive the fax. (See Easy

Receive on page 42.)

If the machine answers a voice call and

pseudo/double-rings for you to take over, use

the Telephone Answer Code #51 to take the

call at an extension phone. (See F/T Ring

Time on page 42.)

If you answer a call and no one is on

the line: 7

You should assume that you’re receiving a

manual fax.

aPress l51 and wait for the chirp or until

the machine’s LCD shows Receiving,

and then hang up.

Phone services and external devices

For Fax/Tel mode only 7

When the machine is in Fax/Tel mode, it will

use the F/T Ring Time (pseudo/double-

ringing) to alert you to pick up a voice call.

Lift the external telephone’s handset, and

then press Hook to answer.

If you’re at an extension phone, you will need

to lift the handset during the F/T Ring Time

and then press #51 between the

pseudo/double rings. If no one is on the line,

or if someone wants to send you a fax, send

the call back to the machine by pressing l51.

Connecting an external phone7

You can connect a separate telephone

directly to your machine as shown in the

diagram below.

Connect the telephone line cord to the jack

labeled EXT.

1 Extension telephone

2 External telephone

When you are using an external telephone,

the LCD shows Telephone.

Using a cordless external

handset 7

If your cordless telephone is connected to the

EXT. jack of the machine (see page 53) and

you typically carry the cordless handset

elsewhere, it is easier to answer calls during

the Ring Delay.

If you let the machine answer first, you will

have to go to the machine so you can press

Hook to transfer the call to the cordless

handset.

Using remote codes 7

Fax Receive Code 7

If you answer a fax call on an extension or

external telephone, you can tell your machine

to receive it by dialing the fax receive code

l51. Wait for the chirping sounds then

replace the handset. See Easy Receive on

page 42.

Telephone Answer Code 7

If you receive a voice call and the machine is

in F/T mode, it will start to sound the F/T

(double) ring after the initial ring delay. If you

pick up the call on an extension phone you

can turn the F/T ring off by pressing #51

(make sure you press this between the rings).

Chapter 7

Changing the remote codes 7

The preset fax receive code is l51. The

preset telephone answer code is #51. If you

are always disconnected when accessing

your external TAD, try changing the

three-digit remote codes, for example ###

and 999.

aMake sure you are in Fax mode .

bPress Menu 2, 1, 4.

21.Setup Receive

4.Remote Codes

aOn

bOff

Select ab & OK

cPress a or b to select On or Off.

Press OK.

dIf you selected On in c, enter the new

Fax Receive Code. Press OK.

eEnter the new Telephone Answer Code.

Press OK.

fPress Stop/Exit.

How to Dial 8

Manual dialing 8

Use the dial pad to enter all the digits of the

telephone number.

One-Touch dialing 8

Press the One-Touch key that stores the

number you want to call.

To dial One-Touch numbers 21 to 40, hold

down Shift as you press the One-Touch key.

Speed-Dialing 8

Hold down Shift as you press

Search/Speed Dial and then enter the

three-digit Speed-Dial number.

Three-digit number

Note

If the LCD shows Not Registered

when you enter a One-Touch or a

Speed-Dial number, it means that a

number is not stored there.

Dialing and storing numbers 8

Chapter 8

Search 8

You can search alphabetically for names you

have stored in the One-Touch and

Speed-Dial memories.

aPress Search/Speed Dial.

bPress the dial pad key for the first letter

of the name.

(Use the chart on Entering Text on page

157 to help you enter letters.)

Press OK.

cPress a or b to scroll until you find the

name you are looking for.

Press OK.

Note

You can press Resolution to change

the displayed resolution.

dPress Start.

LDAP Search

(MFC-8860DN and

MFC-8870DW only) 8

If the machine is connected to your LDAP

server, you can search for information such

as fax numbers and E-mail addresses from

your server. (For details about how to set up

LDAP see the Network User’s Guide on the

CD-ROM.)

Fax redial 8

If you are sending a fax manually and the line

is busy, press Redial/Pause, wait for the

other fax machine to answer, and then press

Start to try again. If you want to make a

second call to the last number dialed, you can

save time by pressing Redial/Pause and

Start.

Redial/Pause only works if you dialed from

the control panel.

If you are sending a fax automatically and the

line is busy, the machine will automatically

redial one time after five minutes.

Dialing and storing numbers

Storing numbers 8

You can set up your machine to do the

following types of easy dialing: One-Touch,

Speed-Dial and Groups for Broadcasting

faxes. You can also specify the default

resolution for each One-Touch and

Speed-Dial number. When you dial a

quick-dial number, the LCD shows the name,

if you stored it, or the number. A scan profile

can also be stored along with the fax number

or E-mail address.

If you lose electrical power, the quick-dial

numbers stored in the memory will not be lost.

A scan profile is the resolution and other scan

settings that you choose when you store a

number. For example, you will be asked to

select Standard, Fine, S.Fine or Photo if you

have selected the Fax/Tel option. Or, you will

be asked to select B/W 200 dpi,

B/W 200x100 dpi, Color 150 dpi,

Color 300 dpi or Color 600 dpi if you selected

the E-Mail option.

Storing a pause 8

Press Redial/Pause to insert a 3.5-second

pause between numbers. You can press

Redial/Pause as many times as needed to

increase the length of the pause.

Storing One-Touch dial

numbers 8

Your machine has 20 One-Touch keys where

you can store 40 fax or phone numbers,

E-mail addresses for automatic dialing. To

access numbers 21 to 40, hold down Shift as

you press the One-Touch key.

MFC-8460N, MFC-8660DN and

MFC-8670DN: 8

aPress Menu, 2, 3, 1.

23.Set Quick-Dial

1.One-Touch Dial

One-Touch:

Select One-Touch

bPress the One-Touch key where you

want to store a number.

cEnter the phone or fax number (up to 20

characters). Press OK.

dChoose one of the options below:

Enter the name using the dial pad

(up to 15 characters). Use the chart

on Entering Text on page 157 to help

you enter letters. Press OK.

Press OK to store the number

without a name.

eIf you want to save a fax resolution along

with the number, choose one of the

options below:

To store the fax resolution, press a

or b to select Std, Fine, S.Fine or

Photo. Press OK.

Press OK if you don’t want to change

the default resolution.

fChoose one of the options below:

To store another One-Touch number

go to b.

To finish storing One-Touch

numbers press Stop/Exit.

Chapter 8

MFC-8860DN and MFC-8870DW: 8

aPress Menu, 2, 3, 1.

23.Set Quick-Dial

1.One-Touch Dial

One-Touch:

Select One-Touch

bPress the One-Touch key where you

want to store a number.

cPress a or b to select Fax/Tel,

E-Mail or IFAX. Press OK.

dChoose one of the options below:

Enter the number (up to 20

characters) if you selected Fax/Tel.

Press OK.

Enter the E-mail address (up to 60

characters) if you selected E-Mail

or IFAX. Use the chart on Entering

Text on page 157 to help you enter

letters. Press OK.

Note

If you selected E-Mail and save the

E-mail address, you can only use the

E-mail address when you are in Scan

mode. If you selected IFAX and save the

E-mail address, you can only use the

E-mail address when you are in Fax

mode.

eChoose one of the options below:

Enter the name using the dial pad

(up to 15 characters). Press OK.

Press OK to store the number or

E-mail address without a name.

fIf you want to save a fax/scan resolution

along with the number, choose one of

the options below:

If you selected Fax/Tel in c, press

a or b to select Std, Fine, S.Fine

or Photo.

Press OK and then go to h.

If you selected E-Mail in c, press

a or b to select B/W200dpi,

B/W200x100dpi, Color150dpi,

Color300dpi, or Color600dpi.

Press OK and then go to g.

If you selected IFAX in c, press a

or b to select Std, Fine or Photo.

Press OK and then go to h.

Press OK if you don’t want to change

the default resolution. Go to h.

gChoose one of the options below:

If you selected Black & White in f,

select the file format (TIFF or PDF) that

will be used to send to your PC.

If you selected Color in f, select the file

format (PDF or JPEG) that will be used

to send your PC.

hChoose one of the options below:

To store another One-Touch number

go to b.

To finish storing One-Touch

numbers press Stop/Exit.

Note

• When you do a broadcast and you have

saved a scan profile along with the

number or E-mail address, the scan profile

of the One-Touch, Speed-Dial or Group

number you chose first will be applied to

the broadcast.

• When you create a group or broadcast

using Scan to E-mail only B/W200x100

and B/W200dpi are available. The file

format can be TIFF or PDF.

Dialing and storing numbers

Storing Speed-Dial numbers 8

You can store your frequently used numbers

as Speed-Dial numbers. The machine can

store 300 Speed-Dial numbers.

MFC-8460N, MFC-8660DN and

MFC-8670DN: 8

aPress Menu, 2, 3, 2.

23.Set Quick-Dial

2.Speed-Dial

Speed-Dial? #

Enter & OK Key

bUse the dial pad to enter a three-digit

Speed-Dial location number (001–300).

Press OK.

cEnter the phone or fax number (up to 20

characters). Press OK.

dChoose one of the options below:

Enter the name using the dial pad

(up to 15 characters). Use the chart

on Entering Text on page 157 to help

you enter letters. Press OK.

Press OK to store the number

without a name.

eIf you want to save a fax resolution along

with the number, choose one of the

options below:

To store the fax resolution, press a

or b to select Std, Fine, S.Fine or

Photo. Press OK.

Press OK if you don’t want to change

the default resolution.

fChoose one of the options below:

To store another Speed-Dial number

go to b.

To finish storing Speed-Dial

numbers press Stop/Exit.

MFC-8860DN and MFC-8870DW: 8

aPress Menu, 2, 3, 2.

23.Set Quick-Dial

2.Speed-Dial

Speed-Dial? #

Enter & OK Key

bUse the dial pad to enter a three-digit

Speed-Dial location number (001–300).

Press OK.

cPress a or b to select Fax/Tel,

E-Mail or IFAX. Press OK.

dChoose one of the options below:

Enter the number (up to 20

characters) when you select

Fax/Tel.

Enter the E-mail address (up to 60

characters) when you select

E-Mail or IFAX. Use the chart on

Entering Text on page 157 to help

you enter letters. Press OK.

Note

If you selected E-Mail and save the

E-mail address, you can only use the

E-mail address when you are in Scan

mode. If you selected IFAX and save the

E-mail address, you can only use the

E-mail address when you are in Fax

mode.

eChoose one of the options below:

Enter the name using the dial pad

(up to 15 characters). Press OK.

Press OK to store the number or

E-mail address without a name.

Chapter 8

fIf you want to save a fax/scan resolution

along with the number, choose one of

the options below:

If you selected Fax/Tel in c, press

a or b to select Std, Fine, S.Fine

or Photo.

Press OK and then go to h.

If you selected E-Mail in c, press

a or b to select B/W200x100,

B/W200dpi, Color150dpi,

Color300dpi or Color600dpi.

Press OK and then go to g.

If you selected IFAX in c, press a

or b to select Std, Fine or Photo.

Press OK and then go to h.

Press OK if you don’t want to change

the default resolution. Go to h.

gIf you selected Black & White in f,

select the file format (TIFF or PDF) that

will be used to send to your PC.

If you selected Color in f, select the file

format (PDF or JPEG) that will be used

to send your PC.

hChoose one of the options below:

To store another Speed-Dial number

go to b.

To finish storing Speed-Dial

numbers press Stop/Exit.

Note

• When you do a broadcast and you have

saved a scan profile along with the

number or E-mail address, the scan profile

of the One-Touch, Speed-Dial or Group

number you chose first will be applied to

the broadcast.

• When you create a group or broadcast

using Scan to E-mail only B/W200x100

and B/W200dpi are available. The file

format can be TIFF or PDF.

Changing One-Touch and

Speed-Dial numbers 8

If you try to store a One-Touch or Speed-Dial

number over an existing number, the LCD will

show the name or number already stored

there.

aDo one of the following:

To change the stored number,

press 1.

To exit without making a change,

press 2.

23.Set Quick-Dial

#005:MIKE

a1.Change

b2.Exit

Select ab & OK

(MFC-8460N, MFC-8660DN and

MFC-8670DN)

Go to c.

(MFC-8860DN and MFC-8870DW)

Go to b.

b(MFC-8860DN and MFC-8870DW only)

Press a or b to select Fax/Tel,

E-Mail or IFAX. Press OK.

cPress d or c to position the cursor under

the character you want to change, and

then press Clear/Back to delete it.

Repeat for each character you want to

delete.

dEnter a new number or character.

Press OK.

eFollow the directions beginning in c in

Storing One-Touch Dial numbers and

Storing Speed-Dial numbers. (See

Storing One-Touch dial numbers on

page 57 and Storing Speed-Dial

numbers on page 59.)

Dialing and storing numbers

Setting up Groups for

broadcasting 8

If you often want to send the same fax

message to many fax numbers you can set

up a group.

Groups are stored on a One-Touch key or a

Speed-Dial number. Each group uses up a

One-Touch key or a Speed-Dial location. You

can then send the fax message to all the

numbers stored in a group just by pressing a

One-Touch key or entering a Speed-Dial

number, and then pressing Start.

Before you can add numbers to a group, you

need to store them as One-Touch or Speed-

Dial numbers. You can have up to 20 small

groups, or you can assign up to 339 numbers

to one large group.

aPress Menu, 2, 3, 3.

23.Set Quick-Dial

3.Setup Groups

Group Dial:

Press Speed-Dial...

bChoose an empty location where you

want to store the group in one of the

following ways:

Press a One-Touch key.

Hold down Shift as you press

Search/Speed Dial, and then enter

the three-digit Speed-Dial location.

Press OK.

cUse the dial pad to enter a group

number (1 to 20). Press OK.

(MFC-8460N, MFC-8660DN and

MFC-8670DN)

Go to e.

(MFC-8860DN and MFC-8870DW)

Go to d.

d(MFC-8860DN and MFC-8870DW only)

Press a or b to select Fax/IFAX or

E-Mail. Press OK.

eTo add One-Touch or Speed-Dial

numbers follow the instructions below:

For One-Touch numbers, press the

One-Touch keys one after the other.

For Speed-Dial numbers, hold down

Shift as you press

Search/Speed Dial, and then enter

the three-digit Speed-Dial location.

The LCD will display your chosen One-

Touch numbers with a l and Speed-

Dial numbers with a # (for example

l006, #09).

fPress OK when you have finished

adding numbers.

gDo one of the following:

Enter the name using the dial pad

(up to 15 characters). Use the chart

on Entering Text on page 157 to help

you enter letters. Press OK.

Press OK to store the group without

a name.

hYou can save a fax/scan resolution

along with the number. Do one of the

following:

(MFC-8460N, MFC-8660DN and

MFC-8670DN)

To store the fax resolution, press a

or b to select Std, Fine, S.Fine or

Photo. Press OK.

Press OK if you don’t want to change

the default resolution.

(MFC-8860DN and MFC-8870DW)

If you selected Fax/IFAX in d,

press a or b to select Std, Fine,

S.Fine or Photo.

Press OK and then go to j.

If you selected E-Mail in d,

press a or b to select B/W200x100

or B/W200dpi.

Press OK and then go to i.

Press OK if you don't want to change

the default resolution. Go to j.

Chapter 8

Note

• If you have selected Fax/IFAX in d and

added One-Touch or Speed-Dial numbers

that are stored as ‘IFAX’, you cannot

select S.Fine.

• When you create a group or broadcast

using Scan to E-mail only B/W200x100

and B/W200dpi are available. The file

format can be TIFF or PDF.

iSelect the file format (TIFF or PDF) that

will be used to send to your computer.

jDo one of the following:

To store another group for

broadcasting, go to b.

To finish storing groups for

broadcasting, press Stop/Exit.

Dialing access codes and

credit card numbers 8

You can combine more than one Quick-Dial

number when you dial. This feature may be

useful if you need to dial an access code for

a cheaper rate long distance carrier.

For example, you might have stored ‘555’ on

Speed-Dial #003 and ‘7000’ on Speed-Dial

#002. You can use them both to dial

‘555-7000’ if you press the following keys:

Hold down Shift as you press

Search/Speed Dial, 003. Hold down Shift as

you press Search/Speed Dial, 002 and

Start.

Numbers can be added manually by entering

them on the dial pad:

Hold down Shift as you press

Search/Speed Dial, 003, 7001 (on the dial

pad), and Start.

This would dial ‘555–7001’. You can also add

a pause by pressing the Redial/Pause key.

Pause 8

Press Redial/Pause to insert 3.5-seconds

pause between numbers. You can press

Redial/Pause as many times as needed to

increase the length of the pause.

Tone or Pulse

(For Canada only) 8

If you have a Pulse dialing service, but need

to send Tone signals (for example, for

telephone banking), follow the instructions

below. If you have Touch Tone service, you

will not need this feature to send tone signals.

aPress Hook.

bPress # on the machine’s control panel.

Any digits dialed after this will send tone

signals.

When you hang up, the machine will

return to the Pulse dialing service.

Remote fax options let you receive faxes

while you are away from the machine.

You can only use one fax option at a time.

Fax Forwarding

The fax forwarding feature lets you

automatically forward your received faxes to

another machine.

aPress Menu, 2, 5, 1.

25.Remote Fax Opt

1.Fwd/Page/Store

aOff

bFax Forward

Select ab & OK

bPress a or b to select Fax Forward.

Press OK.

The LCD will ask you to enter the fax

number you want your faxes to be

forwarded to.

cEnter the forwarding number using dial

pad (up to 20 digits), using a One-Touch

Key or using Search/Speed Dial and

the three-digit location.

Note

• If you store a group on a One-Touch key

or a Speed Dial location, the faxes will be

forwarded to several fax numbers.

• (MFC-8860DN and MFC-8870DW only)

You can also enter an E-mail address if

your machine has been configured for the

Internet Fax feature. (For details about

Internet Fax, see the Network User’s

Guide on the CD-ROM. For information

about Fax Forward to E-mail, see the

Brother Solutions Center at

http://solutions.brother.com)

dPress OK.

ePress a or b to select On or Off.

25.Remote Fax Opt

Backup Print

aOff

bOn

Select ab & OK

Press OK.

fPress Stop/Exit.

Note

If you select Backup Print On, the machine

will also print the fax at your machine so

you will have a copy. This is a safety

feature in case there is a power failure

before the fax is forwarded or a problem at

the receiving machine. The machine can

store faxes up to 4 days if there is a power

failure.

Remote fax options

Chapter 9

Paging

When Paging is selected, your machine dials

the pager number you’ve programmed, and

then dials your Personal Identification

Number (PIN). This activates your pager so

you will know that you have a fax message in

the memory.

aPress Menu, 2, 5, 1.

25.Remote Fax Opt

1.Fwd/Page/Store

aOff

bFax Forward

Select ab & OK

bPress a or b to select Paging.

cEnter your pager phone number

followed by # # (up to 20 digits).

Press OK.

Do not include the area code if it is the

same as that of your machine.

For example, press

1 8 0 0 5 5 5 1 2 3 4 # #.

dDo one of the following.



If your pager needs a PIN, enter the

PIN, press

, press

Redial/Pause

enter your fax number followed by

Press OK.

(For example, press

Redial/Pause

1 8 0 0 5 5 5 6 7 8 9 #

)

If you do not need a PIN, press

Redial/Pause, enter your fax

number followed by # #.

Press OK.

(For example, press Redial/Pause 1

8 0 0 5 5 5 6 7 8 9 # #)

ePress Stop/Exit.

Note

• You cannot change a Paging number or

PIN remotely.

• If you have set Paging, a backup copy will

automatically be printed at the machine.

Fax Storage

The fax storage feature lets you store your

received faxes in the machine’s memory. You

can retrieve stored fax messages from a fax

machine at another location using the remote

retrieval commands. see Retrieving fax

messages on page 68. Your machine will

automatically print a copy of the stored fax.

aPress Menu, 2, 5, 1.

25.Remote Fax Opt

1.Fwd/Page/Store

aOff

bFax Forward

Select ab & OK

bPress a or b to select Fax Storage.

Press OK.

cPress Stop/Exit.

Remote fax options

PC Fax Receive

If you turn on the PC-Fax Receive feature

your machine will store received faxes in

memory and send them to your PC

automatically. You can then use your PC to

view and store these faxes.

Even if you have turned off your PC (at night

or on the weekend, for example), your

machine will receive and store your faxes in

its memory. The LCD will show the number of

stored faxes received, for example:

PC Fax Msg:001

When you start your PC and the PC-FAX

Receiving software runs, your machine

transfers your faxes to your PC automatically.

To transfer the received faxes to your PC you

must have the PC-FAX Receive software

running on your PC. (For details, see PC-FAX

receive (including when the PC is turned off)

in the Software User’s Guide on the

CD-ROM.)

If you select Backup Print On, the machine

will also print the fax.

aPress Menu, 2, 5, 1.

25.Remote Fax Opt

1.Fwd/Page/Store

aOff

bFax Forward

Select ab & OK

bPress a or b to select

PC Fax Receive. Press OK.

cPress a or b to select the interface to

which the PC is connected (<USB> or

<Parallel>), or your computer name

if the machine is connected to a

network.

25.Remote Fax Opt

1.Fwd/Page/Store

<USB>

Select ab & OK

dPress a or b to select On or Off.

25.Remote Fax Opt

Backup Print

aOff

bOn

Select ab & OK

Press OK.

ePress Stop/Exit.

Note

• If you select Backup Print On, the machine

will also print the fax at your machine so

you will have a copy. This is a safety

feature in case there is a power failure

before the fax is forwarded or a problem at

the receiving machine. The machine can

store faxes up to 4 days if there is a power

failure.

• PC Fax Receive is not supported in

Windows NT® workstation Version 4.0

when the machine is connected on a

network or in Mac OS®. (See PC Fax

receiving in the Software User’s Guide on

the CD-ROM.)

Chapter 9

Changing Remote Fax

Options

If received faxes are left in your machine’s

memory when you change to another remote

fax option, the LCD will ask you the following

message:

25.Remote Fax Opt

Erase All Fax?

a1.Yes

b2.No

Select ab & OK

If you press 1, faxes in the memory will be

erased or printed before the setting

changes. If a backup copy has already

been printed it will not be printed again.

If you press 2, faxes in the memory will not

be erased or printed and the setting will be

unchanged.

If received faxes are left in the machine’s

memory when you change to

PC Fax Receive from another remote fax

option (Fax Forward,Paging or

Fax Storage), the LCD will ask you the

following message:

25.Remote Fax Opt

Send Fax to PC?

a1.Yes

b2.No

Select ab & OK

If you press 1, faxes in the memory will be

sent to your PC before the setting

changes. Faxes in the memory will be sent

to your PC when the PC-Fax Receive icon

is active on your PC. See the Software

User’s Guide on the CD-ROM.

If you press 2, faxes in the memory will not

be erased or transferred to your PC and

the setting will be unchanged.

Turning off Remote Fax

Options

aPress Menu, 2, 5, 1.

25.Remote Fax Opt

1.Fwd/Page/Store

aOff

bFax Forward

Select ab & OK

bPress a or b to select Off. Press OK.

Note

The LCD will give you options if there are

received faxes still in your machine’s

memory. (See Changing Remote Fax

Options on page 66.)

cPress Stop/Exit.

Remote fax options

Remote Retrieval

The remote retrieval feature lets you retrieve

your stored fax messages when you are not

at the machine. You can call your machine

from any touch tone phone or fax machine,

then use the Remote Access Code to retrieve

your messages.

Setting a remote access code

The remote access code lets you access the

remote retrieval features when you are away

from your machine. Before you use the

remote access and retrieval features, you

have to set up your own code. The default

code is an inactive code: – – –l.

aPress Menu, 2, 5, 2.

25.Remote Fax Opt

2.Remote Access

Access Code:---*

Enter & OK Key

bEnter a three-digit code using numbers

0 – 9, l or #. Press OK.

cPress Stop/Exit.

Note

Do not use the same code used for your

Fax Receive Code (l51) or Telephone

Answer Code (#51). See Changing the

remote codes on page 54.

You can change your code at any time. If you

want to make your code inactive, press

Clear/Back and then OK in b to restore the

default setting – – –l.

Using your Remote Access

Code

aDial your fax number from a telephone

or another fax machine using touch

tone.

bWhen your machine answers,

immediately enter your Remote Access

Code (3 digits followed by l).

cThe machine signals if it has received

messages:

No beeps

No messages received.

1 long beep

Fax message received.

dThe machine gives two short beeps to

tell you to enter a command. (See

Remote fax commands on page 69.)

The machine will hang up if you wait

longer than 30 seconds before entering

a command. If you enter an invalid

command the machine will beep three

times.

ePress 9 0 to reset the machine when you

have finished.

fHang up.

Note

If your machine is set to Manual mode

and you want to use the remote retrieval

features, you can access your machine by

waiting about 2 minutes after it starts

ringing, and then entering the remote

access code within 30 seconds.

Chapter 9

Retrieving fax messages

aDial your fax number from a telephone

or another fax machine using touch

tone.

bWhen your machine answers,

immediately enter your remote access

code (3 digits followed by l). If you hear

one long beep, you have messages.

cWhen you hear two short beeps, use the

dial pad to press 9 6 2.

dWait for a long beep, and then use the

dial pad to enter the number of the

remote fax machine where you want

your fax messages sent to, followed by

## (up to 20 digits).

eHang up after you hear your machine

beep. Your machine will call the other

machine, which will then print your fax

messages.

Note

You can insert a pause in a fax number by

using the # key.

Changing the Fax Forwarding

number

You can change the default setting of your fax

forwarding number from another telephone or

fax machine using touch tone.

aDial your fax number from a telephone

or another fax machine using touch

tone.

bWhen your machine answers, enter

your remote access code (3 digits

followed by l). If you hear one long

beep, you have messages.

cWhen you hear two short beeps, use the

dial pad to press 9 5 4.

dWait for a long beep, and then use the

dial pad to enter the new number of the

remote fax machine where you want

your fax messages forwarded followed

by ## (up to 20 digits).

ePress 9 0 to reset the machine when you

have finished.

fHang up after you hear your machine

beep.

Note

You can insert a pause in a fax number by

using the # key.

Remote fax options

Remote fax commands

Follow the commands below to access features when you are away from the machine. When you

call the machine and enter your Remote Access Code (3 digits followed by l), the system will

give two short beeps and you must enter a remote command.

Remote commands Operation details

95 Change the fax forwarding,

paging or fax storage settings

1 OFF You can choose Off after you have retrieved or erased all your

messages.

2 Fax forwarding One long beep means the change is accepted. If you hear three

short beeps, you cannot change because something has not

been set up (for example, a fax forwarding or paging number

had not been registered). You can register your fax forwarding

number by entering 4. (See Changing the Fax Forwarding

number on page 68.) Once you have registered the number,

fax forwarding will work.

3 Paging

4 Fax forwarding number

6 Fax storage

96 Retrieve a fax

2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax

message(s). (See Retrieving fax messages on page 68.)

3 Erase faxes from the memory If you hear one long beep, fax messages have been erased

from the memory.

97 Check the receiving status

1 Fax You can check whether your machine has received any faxes.

If yes, you will hear one long beep. If no, you will hear three

short beeps.

98 Change the receive mode

1 External TAD If you hear one long beep, your change has been accepted.

2 Fax/Tel

3 Fax Only

90 Exit Press 9, 0 to exit remote retrieval. Wait for the long beep, then

replace the handset.

Fax reports 10

Some fax reports (transmission verification

and fax journal) can be printed automatically

or manually.

Transmission verification

report 10

You can use the transmission report as proof

that you sent a fax. This report lists the time

and date of transmission and whether the

transmission was successful (shown as

“OK”). If you select On or On+Image, the

report will print for every fax you send.

If you send a lot of faxes to the same place,

you may need more than the job numbers to

know which faxes you must send again.

Selecting On+Image or Off+Image will print

a section of the fax’s first page on the report

to help you remember.

When the verification report is turned Off or

to Off+Image, the report will only print if

there is a transmission error.

aPress Menu, 2, 4, 1.

24.Report Setting

1.Transmission

aOff

bOff+Image

Select ab & OK

bPress a or b to select On, On+Image

Off or Off+Image. Press OK.

cPress Stop/Exit.

Fax journal 10

You can set the machine to print a fax journal

(activity report) at specific intervals (every 50

faxes, 6, 12 or 24 hours, 2 or 7 days). The

default setting is Every 50 Faxes, this

means that your machine will print the journal

when the machine has stored 50 jobs.

If you set the interval to Off, you can still print

the report by following the steps on the next

page.

aPress Menu, 2, 4, 2.

24.Report Setting

2.Journal Period

aEvery 50 Faxes

bEvery 6 Hours

Select ab & OK

bPress a or b to choose an interval.

Press OK. If you choose 7 days, you will

be asked to choose a day when you

want the 7 day countdown to begin.

cEnter the time to begin printing, in

24 hour format.

Press OK.

For example: enter 19:45 for 7:45 PM.

dPress Stop/Exit.

If you select 6, 12, 24 hours, 2 or 7 days, the

machine will print the report at the selected

time and then erase all jobs from its memory.

If the machine’s memory becomes full with

200 jobs before the time you selected has

passed, the machine will print the journal

early and then erase all jobs from memory.

If you want an extra report before it is due to

print, you can print it manually without erasing

the jobs from memory.

Printing reports 10

Printing reports

Reports 10

The following reports are available:

1Transmission

Displays the Transmission Verification

Report for your last outgoing 200 faxes

and prints the last report.

2Help List

Prints a list of commonly used functions to

help you program your machine.

3Tel Index List

Prints a list of names and numbers stored

in the One-Touch and Speed-Dial

memory in numerical or alphabetical

order.

4Fax Journal

Prints a list of information about your last

200 incoming and outgoing faxes.

(TX: transmit.) (RX: receive.)

5User Settings

Print a list of your current settings.

6Network Config

Lists your network settings.

How to print a report 10

aPress Menu, 5.

5.Print Reports

1.Transmission

2.Help List

3.Tel Index List

Select ab & OK

bChoose one of the options below:

Press a or b to select the report you

want. Press OK.

Enter the number of the report you

want to print. For example, press 2 to

print the help list.

cPress Start.

Polling lets you set up your machine so other

people can receive faxes from you, but they

pay for the call. It also lets you call somebody

else’s fax machine and receive a fax from it,

so you pay for the call. The polling feature

needs to be set up on both machines for this

to work. Not all fax machines support polling.

Polling receive 11

Polling receive lets you call another fax

machine to receive a fax.

aMake sure you are in Fax mode .

bPress Menu, 2, 1, 7.

—

Polling RX

Dial & Start

cEnter the fax number you are polling.

Press Start.

The LCD shows Dialing.

Sequential polling 11

Sequential polling lets you request

documents from several fax machines in one

operation. Afterwards, a Sequential Polling

Report will be printed.

aMake sure you are in Fax mode .

bPress Menu, 2, 1, 7.

—

Polling RX

Dial & Start

cSpecify the fax machines you want to

poll by using One-Touch, Speed-Dial,

Search, a Group and or the dial pad.

You must press OK between each

location.

dPress Start.

The machine polls each number or

Group number in turn for a document.

Press Stop/Exit while the machine is dialing

to cancel the polling process.

To cancel all sequential polling receive jobs,

press Menu, 2, 6.

Polling 11

Polling

Polled transmit 11

Polled transmit lets you set up your machine

to wait with a document so another fax

machine can call and retrieve it.

Setup for polled transmit 11

aMake sure you are in Fax mode .

bLoad your document.

cPress Menu, 2, 2, 6.

22.Setup Send

6.Polled TX

aOn

bOff

Select ab & OK

dPress a or b to select On (or Off).

Press OK.

Note

The document will be stored and can be

retrieved by any other fax machine until

you delete it from the memory. (See

Checking and canceling waiting jobs on

page 38.)

Chapter 11

Section III

Copy III

Making copies 76

How to copy 12

Entering copy mode 12

Press (Copy) to enter Copy mode.

1 Contrast

2Quality

3Copy Ratio

4Tray Use

5 Number of Copies

Making a single copy 12

aMake sure you are in Copy mode

bLoad your document.

cPress Start.

Making multiple copies 12

aMake sure you are in Copy mode

bLoad your document.

cUse the dial pad to enter the number of

copies (up to 99).

dPress Start.

Note

To sort your copies, press Sort. (See

Sorting copies using the ADF on page 83.)

Stop copying 12

To stop copying, press Stop/Exit.

Making copies 12

Contrast:- +

Quality :Auto

Enlg/Red:100%

Tray :MP>T1

Press ab or Start

Making copies

Copy options 12

When you want to quickly change the copy

settings temporarily for the next copy, use the

Copy keys. You can use different

combinations.

(MFC-8460N and MFC-8660DN)

(MFC-8670DN, MFC-8860DN and

MFC-8870DW)

The machine returns to its default settings

one minute after copying, unless you have

set the Mode Timer to 30 seconds or less.

(See Mode timer on page 18.)

Changing copy quality 12

You can select from a range of quality

settings. The default setting is Auto.

Auto

Auto is the recommended mode for

ordinary printouts. Suitable for documents

that contain both text and photographs.

Text

Suitable for documents containing only text.

Photo

Suitable for copying photographs.

To temporarily change the quality setting,

follow the steps below:

aMake sure you are in Copy mode .

bLoad your document.

cUse the dial pad to enter the number of

copies (up to 99).

d(MFC-8460N and MFC-8660DN)

Press Quality.

(MFC-8670DN, MFC-8860DN and

MFC-8870DW)

Press Contrast/Quality.

Press a or b to choose Quality.

Press OK.

ePress d or c to choose Auto, Text or

Photo.

Press OK.

fPress Start.

To change the default setting, follow the

steps below:

aPress Menu, 3, 1.

31.Quality

aAuto

Text

bPhoto

Select ab & OK

bPress a or b to choose the copy

quality. Press OK.

cPress Stop/Exit.

Chapter 12

Changing text copy

resolution 12

You can change the text copy resolution to

1200x600dpi if you have selected Text

from the Quality or Contrast/Quality

options, and make a copy with 100% ratio

using the scanner glass. To change the text

copy resolution, follow the steps below:

aMake sure you are in Copy mode

bPut your document on the scanner

glass.

cPress Menu, 3, 2.

32.FB Txt Quality

a1200x600dpi

b 600dpi

Select ab & OK

dPress a or b to choose the text copy

resolution. Press OK.

ePress Stop/Exit.

Enlarging or reducing the

image copied 12

You can select the following enlargement or

reduction ratios:

Custom(25-400%) allows you to enter a

ratio from 25% to 400%.

Auto sets the machine to calculate the

reduction ratio that best fits the size of paper.

To enlarge or reduce the next copy follow the

steps below:

aMake sure you are in Copy mode

bLoad your document.

cUse the dial pad to enter the number of

copies (up to 99).

dPress Enlarge/Reduce.

ePress Enlarge/Reduce or c.

Press

Enlarge/Reduce

100%*

104% EXEiLTR

141% A5iA4

200%

Auto

Custom(25-400%)

50%

70% A4iA5

78% LGLiLTR

83% LGLiA4

85% LTRiEXE

91% Full Page

94% A4iLTR

97% LTRiA4

Making copies

fChoose one of the options below:

Press a or b to select the

enlargement or reduction ratio you

want. Press OK.

Press a or b to select

Custom(25-400%). Press OK. Use

the dial pad to enter an enlargement

or reduction ratio from 25% to 400%.

(For example, press 53 to enter

53%.) Press OK.

gPress Start.

Note

• The Auto setting is available only when

loading from the ADF.

• Page Layout Options 2 in 1(P), 2 in 1(L),

4 in 1(P), 4 in 1(L) or Poster are not

available with Enlarge/Reduce.

Making N in 1 copies or a

poster (page layout) 12

You can reduce the number of pages for

copies by using the N in 1 copy feature. This

allows you to copy two or four pages onto one

page, which lets you save paper.

You can also make a poster. When you use

the poster feature your machine divides your

document into sections, then enlarges the

sections so you can assemble them into a

poster. If you want to print a poster, use the

scanner glass.

Important 12

Please make sure the paper size is set to

Letter, A4, Legal or Folio.

(P) means Portrait and (L) means

Landscape.

You can not use the Enlarge/Reduce

setting with the N in 1 and poster features.

You can only make one poster copy at a

time.

aMake sure you are in Copy mode

bLoad your document.

cUse the dial pad to enter the number of

copies (up to 99).

dPress N in 1.

ePress a or b to select 2in1(P),

2in1(L), 4in1(P),

4in1(L), Poster (3 x 3) or

Off (1 in 1).

Press OK.

fPress Start to scan the page.

If you are making a poster or placed the

document in the ADF, the machine

scans the pages and starts printing.

If you are using the scanner glass:

gAfter the machine scans the page,

press 1 to scan the next page.

Flatbed Copy:

Next Page?

a1.Yes

b2.No

Select ab & OK

hPlace the next page on the scanner

glass. Press OK.

Repeat g and h for each page of the

layout.

iAfter all the pages have been scanned,

press 2 in g to finish.

If you are copying from the ADF: 12

Insert your document face up in the direction

shown below:

2 in 1 (P)

Chapter 12

2 in 1 (L)

4 in 1 (P)

4 in 1 (L)

If you are copying from the scanner

glass: 12

Insert your document face down in the

direction shown below:

2 in 1 (P)

2 in 1 (L)

4 in 1 (P)

4 in 1 (L)

Poster (3x3)

You can make a poster size copy of a

photograph.

Making copies

Duplex (2-sided) copying

(MFC-8670DN, MFC-8860DN

and MFC-8870DW only) 12

If you want to use the duplex copy feature,

load your document in the ADF.

Duplex Copy 12

1 sided i 2 sided

Portrait

Landscape

2 sided i 2 sided

Portrait

Landscape

2 sided i 1 sided

Portrait

Landscape

aMake sure you are in Copy mode

bLoad your document.

cUse the dial pad to enter the number of

copies (up to 99).

dPress Duplex and a or b to select

1sided i2sided,

2sided i2sided or

2sided i1sided.

Duplex

a1sided i 2sided

2sided i 2sided

b2sided i 1sided

Select ab & OK

Press OK.

ePress Start to scan the document.

Note

Duplex copy using a 2-sided legal size

document is not available from the ADF.

If you are using the scanner glass:

fAfter the machine scans the page,

press 1 to scan the next page.

Flatbed Copy:

Next Page?

a1.Yes

b2.No

Select ab & OK

gPlace the next page on the scanner

glass. Press OK.

Repeat f and g for each page of the

layout.

hAfter all the pages have been scanned,

press 2 in f to finish.

Chapter 12

Advanced Duplex Copy 12

Advanced 2 sided i 1 sided

Portrait

Landscape

Advanced 1 sided i 2 sided

Portrait

Landscape

aMake sure you are in Copy mode

bLoad your document.

cUse the dial pad to enter the number of

copies (up to 99).

dPress Duplex and a or b to select

Advanced.

Duplex

a1sided i 2sided

2sided i 2sided

b2sided i 1sided

Select ab & OK

Press OK.

ePress a or b to select

2sided i1sided or

1sided i2sided. Press OK.

Duplex Advanced

a2sided i 1sided

b1sided i 2sided

Select ab & OK

fPress Start to scan the document.

Note

Duplex copy using a 2-sided legal size

document is not available from the ADF.

If you are using the scanner glass:

gAfter the machine scans the page,

press 1 to scan the next page.

Flatbed Copy:

Next Page?

a1.Yes

b2.No

Select ab & OK

hPlace the next page on the scanner

glass. Press OK.

Repeat g and h for each page of the

layout.

iAfter all the pages have been scanned,

press 2 in g to finish.

Making copies

Sorting copies using the ADF12

You can sort multiple copies. Pages will be

stacked in the order 1 2 3, 1 2 3, 1 2 3, and so

on.

aMake sure you are in Copy mode

bLoad your document.

cUse the dial pad to enter the number of

copies (up to 99).

dPress Sort.

ePress Start.

Adjusting contrast 12

Contrast 12

Adjust the contrast to help an image look

sharper and more vivid.

To temporarily change the contrast setting,

follow the steps below:

aMake sure you are in Copy mode

bLoad your document.

cUse the dial pad to enter the number of

copies (up to 99).

d(MFC-8460N and MFC-8660DN)

Press Contrast.

(MFC-8670DN, MFC-8860DN and

MFC-8870DW)

Press Contrast/Quality.

Press a or b to choose Contrast.

Press OK.

Contrast:-nnonn+c

Quality :Auto

Enlg/Red:100%

Tray :MP>T1

Select dc & OK

ePress d or c to increase or decrease

the contrast. Press OK.

fPress Start.

To change the default setting follow the steps

below:

aPress Menu, 3, 3.

33.Contrast

-nnonn+

Select dc & OK

bPress d or c to change the contrast.

Press OK.

cPress Stop/Exit.

Chapter 12

Tray Select 12

You can change the tray use only for the next

copy.

aMake sure you are in Copy mode

bLoad your document.

cUse the dial pad to enter the number of

copies (up to 99).

dPress Tray Select.

Contrast:-nnonn+

Quality :Auto

Enlg/Red:100%

Tray :MP>T1 c

Select dc & OK

ePress d or c to select the tray usage.

Press OK.

fPress Start.

* XXX is the paper size you set in Menu, 1, 3.

Note

• T2 or #2 appears only if the optional paper

tray is installed.

• To change the Tray Select setting, see

Tray use in Copy mode on page 19.

Out of Memory

message 12

If the memory becomes full while you are

making copies, the LCD message will guide

you through the next step.

If you get an Out of Memory message while

scanning a subsequent page, you will have

the option to press Start to copy the pages

scanned so far, or to press Stop/Exit to

cancel the operation.

To gain extra memory, choose one of the

solutions below:

Print the faxes that are in the memory.

(See Printing a fax from the memory on

page 45.)

You can turn off Fax Storage.

(See Turning off Remote Fax Options on

page 66.)

Add an optional memory

(See Memory Board on page 100.)

Note

When you get an Out of Memory

message, you may be able to make

copies if you first print incoming faxes in

the memory to restore the memory to

100%.

Press Tray Select MP>T1 or M>T1>T2

T1>MP or T1>T2>M

#1(XXX)*

#2(XXX)*

MP(XXX)*

Section IV

Software IV

Software and Network features 86

The User’s Guide on the CD-ROM includes

the Software User’s Guide and Network

User’s Guide for features available when

connected to a computer (for example,

Printing and Scanning).

Printing

(For Windows®, see Chapter 1 in the

Software User’s Guide on the CD-ROM.)

(For Macintosh®, see Chapter 8 in the

Software User’s Guide on the CD-ROM.)

Scanning

(For Windows®, see Chapter 2 in the

Software User’s Guide on the CD-ROM.)

(For Macintosh®, see Chapter 9 in the

Software User’s Guide on the CD-ROM.)

ControlCenter2

(For Windows®, see Chapter 3 in the

Software User’s Guide on the CD-ROM.)

(For Macintosh®, see Chapter 10 in the

Software User’s Guide on the CD-ROM.)

Remote Setup

(For Windows®, see Chapter 5 in the

Software User’s Guide on the CD-ROM.)

(For Macintosh®, see Chapter 12 in the

Software User’s Guide on the CD-ROM.)

Brother PC-FAX

(For Windows®, see Chapter 6 in the

Software User’s Guide on the CD-ROM.)

(For Macintosh®, see Chapter 8 in the

Software User’s Guide on the CD-ROM.)

LDAP

(See the Network User’s Guide on the

CD-ROM.)

Network Printing

(See the Network User’s Guide on the

CD-ROM.)

Network Scanning

(For Windows®, see Chapter 4 in the

Software User’s Guide on the CD-ROM.)

(For Macintosh®, see Chapter 11 in the

Software User’s Guide on the CD-ROM.)

Wireless Network Users (MFC-8870DW

only)

(For details on connecting your machine

to a wireless Network, see the Quick

Setup Guide and Network User's Guide

on the CD-ROM.)

Internet FAX (MFC-8860DN and

MFC-8870DW)

(See the Network User’s Guide on the

CD-ROM.)

Note

See Accessing the complete User’s Guide

on page 2.

Software and Network features 13

Section V

Appendixes V

Safety and Legal 88

Options 99

Troubleshooting and routine maintenance 102

Menu and Features 140

Specifications 159

Glossary 171

Choosing a location A

Place your machine on a flat, stable surface that is free of vibration and shocks. Put the machine

near a telephone wall jack and a standard, grounded AC power outlet. Choose a location where

the temperature remains between 50° F and 90.5° F (10° C and 32.5° C) and the humidity is

between 20% to 80% (without condensation).

CAUTION

Avoid placing your machine in a high-traffic area.

Do not place the machine near heaters, air conditioners, refrigerators, water, chemicals or

devices that contain magnets or generate magnetic fields.

Do not expose the machine to direct sunlight, excessive heat, open flames, salty or corrosive

gasses, moisture, or dust.

Do not connect your machine to an AC power outlet controlled by wall switches or automatic

timers.

Disruption of power can wipe out information in the machine’s memory.

Do not connect your machine to an AC power outlet on the same circuit as large appliances or

other equipment that might disrupt the power supply.

Avoid interference sources, such as speakers or the base units of cordless phones.

Do not put objects on top of the machine.

DO NOT use flammable substances near the machine.

Doing this might cause a fire or electrical shock.

Safety and Legal A

Safety and Legal

To use the machine safely A

Please keep these instructions for later reference and read them before attempting any

maintenance.

WARNING

There are high voltage electrodes inside the

machine. Before you clean the inside of the

machine, make sure you have unplugged the

telephone line cord first and then the power cord

from the AC power outlet.

Do not handle the plug with wet hands. Doing this

might cause an electrical shock.

Always make sure the plug is fully inserted.

After you have just used the machine, some

internal parts of the machine will be extremely hot.

When you open the front or back cover of the

machine, DO NOT touch the shaded parts shown

in the illustration.

The fuser unit is marked with a caution label.

Please do not remove or damage the label.

To prevent injuries, be careful not to put your

hands on the edge of the machine under the

document cover.

To prevent injuries, be careful not to put your

fingers in the area shown in the illustrations.

DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner

dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the

toner dust with a dry, lint-free cloth and dispose of it according to local regulations.

When you move the machine, grasp the side hand

holds that are under the scanner. DO NOT carry

the machine by holding it at the bottom.

Use caution when installing or modifying telephone lines. Never touch telephone wires or

terminals that are not insulated unless the telephone line has been unplugged at the wall

jack. Never install telephone wiring during a lightning storm. Never install a telephone wall

jack in a wet location.

This product must be installed near an AC power outlet that is easily accessible. In case of

an emergency, you must disconnect the power cord from the AC power outlet to shut off the

power completely.

To reduce the risk of shock or fire, use only a No. 26 AWG or larger telecommunication line cord.

Safety and Legal

CAUTION

Lightning and power surges can damage this product! We recommend that you use a quality

surge protection device on the AC power line and on the telephone line, or unplug the cords

during a lightning storm.

WARNING

IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment, basic safety precautions should always be followed to

reduce the risk of fire, electric shock and injury to people, including the following:

1 Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink,

washing machine, or in a wet basement or near a swimming pool.

2 Avoid using this product during an electrical storm. There may be a remote risk of electric

shock from lightning.

3 Do not use this product to report a gas leak in the vicinity of the leak.

4 Use only the power cord provided with the machine.

5 Do not dispose of batteries in a fire. They may explode. Check with local codes for possible

special disposal instructions.

SAVE THESE INSTRUCTIONS

Important Information A

Standard telephone and FCC Notices A

These notices are in effect on models sold and used in the United States only.

When programming emergency numbers or making test calls to emergency numbers:

Remain on the line and briefly explain to the dispatcher the reason for the call before hanging

up.

Perform these activities in the off-peak hours, such as early morning or late evening.

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the

ACTA. On the backside of this equipment is a label that contains, among other information, a

product identifier in the format US: AAAEQ##TXXXX. If requested, this number must be provided

to the telephone company.

You may safely connect this equipment to the telephone line by means of a standard modular jack,

USOC RJ11C.

A plug and jack used to connect this equipment to the premises wiring and telephone network

must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A

compliant telephone cord and modular plug is provided with this product. It is designed to be

connected to a compatible modular jack that is also compliant. See installation instructions for

details.

The REN is used to determine the number of devices that may be connected to a telephone line.

Excessive RENs on a telephone line may result in the devices not ringing in response to an

incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be

certain of the number of devices that may be connected to a line, as determined by the total RENs,

contact the local telephone company. For products approved after July 23, 2001, the REN for this

product is part of the product identifier that has the format US:AAAEQ##TXXXX.The digits

represented by ## are the REN without a decimal point (e.g., 06 is a REN of 0.6). For earlier

products, the REN is separately shown on the label.

If this equipment causes harm to the telephone network, the telephone company will notify you in

advance that temporary discontinuance of service may be required. But if advance notice isn’t

practical, the telephone company will notify the customer as soon as possible. Also, you will be

advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or procedures

that could affect the operation of the equipment. If this happens the telephone company will

provide advance notice in order for you to make necessary modifications to maintain uninterrupted

service.

If trouble is experienced with this equipment, for repair or warranty information, please contact

Brother Customer Service. (See Brother numbers on page i.) If the equipment is causing harm to

the telephone network, the telephone company may request that you disconnect the equipment

until the problem is resolved.

Connection to party line service is subject to state tariffs. Contact the state public utility

commission, public service commission or corporation commission for information.

Safety and Legal

If your home has specially wired alarm equipment connected to the telephone line, ensure the

installation of this equipment does not disable your alarm equipment. If you have questions about

what will disable alarm equipment, call your telephone company or a qualified installer.

If you are not able to solve a problem with your machine, call Brother Customer Service. (See

Brother numbers on page i.)

WARNING

For protection against the risk of electrical shock, always disconnect all cables from the wall

outlet before servicing, modifying or installing the equipment.

This equipment may not be used on coin service lines provided by the telephone company or

connected to party lines.

Brother cannot accept any financial or other responsibilities that may be the result of your use

of this information, including direct, special or consequential damages. There are no warranties

extended or granted by this document.

This machine has been certified to comply with FCC standards, which are applied to the USA

only. A grounded plug should be plugged into a grounded AC power outlet after checking the

rating of the local power supply for the machine to operate properly and safely.

Federal Communications Commission (FCC)

Declaration of Conformity (USA only)

declares, that the products

Product Name: MFC-8460N, MFC-8660DN, MFC-8670DN, MFC-8860DN, MFC-8870DW

comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This

device may not cause harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation. This equipment generates, uses, and can

radiate radio frequency energy and, if not installed and used in accordance with the instructions,

may cause harmful interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be determined by turning the equipment

off and on, the user is encouraged to try to correct the interference by one or more of the following

measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

Call the dealer or an experienced radio/TV technician for help.

Important A

Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s

authority to operate the equipment.

Important—about the interface cable A

A shielded interface cable should be used to ensure compliance with the limits for a Class B digital

device.

Responsible Party: Brother International Corporation

100 Somerset Corporate Boulevard

Bridgewater, NJ 08807-0911 USA

TEL: (908) 704-1700

Safety and Legal

Industry Canada Compliance Statement (Canada only) A

This Class B digital apparatus complies with Canadian ICES–003.

Cet appareil numérique de la classe B est conforme à la norme NMB–003 du Canada.

Disconnect device A

This product must be installed near an electrical jack that is easily accessible. In case of

emergencies, you must disconnect the power cord from the electrical jack to shut off power

completely.

LAN connection A

CAUTION

Do not connect this product to a LAN connection that is subject to over-voltages.

Laser safety A

This equipment is certified as a Class 1 laser product under the U.S. Department of Health and

Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for

Health and Safety Act of 1968. This means that the equipment does not produce hazardous laser

radiation.

Since radiation emitted inside the equipment is completely confined within protective housings

and external covers, the laser beam cannot escape from the machine during any phase of user

operation.

FDA regulations A

U.S. Food and Drug Administration (FDA) has implemented regulations for laser products

manufactured on and after August 2, 1976. Compliance is mandatory for products marketed in the

United States. The following label on the back of the machine indicates compliance with the FDA

regulations and must be attached to laser products marketed in the United States.

WARNING

Use of controls, adjustments or performance of procedures other than those specified in this

manual may result in hazardous invisible radiation exposure.

Internal laser radiation

Max. Radiation Power 5 mW

Wave Length 770 – 810 nm

Laser Class Class 3B

Manufactured:

BROTHER TECHNOLOGY (SHENZHEN) LTD.

NO6 Gold Garden Ind. Nanling Buji, Longgang, Shenzhen, China.

This product complies with FDA performance standards for laser products except for deviations

pursuant to Laser Notice No. 50, dated July 26, 2001.

Safety and Legal

Important safety instructions A

1 Read all of these instructions.

2 Save them for later reference.

3 Follow all warnings and instructions marked on the product.

4 Unplug this product from the wall outlet before cleaning inside of the machine. Do not use liquid

or aerosol cleaners. Use a damp cloth for cleaning.

5 Do not place this product on an unstable cart, stand, or table. The product may fall, causing

serious damage to the product.

6 Slots and openings in the cabinet at the back or bottom are provided for ventilation. To ensure

reliable operation of the product and to protect it from overheating, these openings must not

be blocked or covered. The openings should never be blocked by placing the product on a bed,

sofa, rug, or other similar surface. This product should never be placed near or over a radiator

or heater. This product should never be placed in a built-in installation unless proper ventilation

is provided.

7 This product should be connected to an AC power source within the range indicated on the

rating label. Do NOT connect it to a DC power source. If you are not sure, contact a qualified

electrician.

8 This product is equipped with a 3-wire grounded plug. This plug will only fit into a grounded

power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call

your electrician to replace your obsolete outlet. Do not defeat the purpose of the grounded

plug.

9 Use only the power cord supplied with this machine.

10 Do not allow anything to rest on the power cord. Do not place this product where people can

walk on the cord.

11 If an extension cord is used with this product, make sure that the total ampere ratings on the

products plugged into the extension cord do not exceed the extension cord ampere rating.

Also, make sure that the total of all products plugged into the AC power outlet does not exceed

15 amperes (US only).

12 Do not place anything in front of the machine that will block received faxes. Do not place

anything in the path of received faxes.

13 Wait until pages have exited the machine before picking them up.

14 Never push objects of any kind into this product through cabinet slots, since they may touch

dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never

spill liquid of any kind on the product. Do not attempt to service this product yourself because

opening or removing covers may expose you to dangerous voltage points and other risks and

may void your warranty. Refer all servicing to a Brother Authorized Service Center. For the

location of your nearest Brother Authorized Service Center, please call:

In USA: 1-877-BROTHER (1-877-276-8437)

In Canada: 1-877-BROTHER.

(See Brother numbers on page i.)

15 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized

Service Personnel under the following conditions:

When the power cord is damaged or frayed.

If liquid has been spilled into the product.

If the product has been exposed to rain or water.

If the product does not operate normally when the operating instructions are followed.

Adjust only those controls that are covered by the operating instructions. Improper

adjustment of other controls may result in damage and will often require extensive work by

a qualified technician to restore the product to normal operation.

If the product has been dropped or the cabinet has been damaged.

If the product exhibits a distinct change in performance, indicating a need for service.

16 To protect your product against power surges, we recommend the use of a power protection

device (Surge Protector).

17 To reduce the risk of fire, electric shock and injury to people, note the following:

Do not use this product near appliances that use water, a swimming pool or in a wet

basement.

Do not use the machine during an electrical storm (there is the remote possibility of an

electrical shock). If you have connected a phone do not use it to report a gas leak in the

vicinity of the leak.

Trademarks A

The Brother logo is a registered trademark of Brother Industries, Ltd.

Brother is a registered trademark of Brother Industries, Ltd.

Multi-Function Link is a registered trademark of Brother International Corporation.

Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the

United States and other countries.

Microsoft, Windows, WindowsNT and Windows Server are registered trademarks of Microsoft

Corporation in the United States and/or other countries.

Macintosh and TrueType are registered trademarks of Apple Inc.

PaperPort is a registered trademark of ScanSoft, Inc.

Presto! PageManager is a registered trademark of NewSoft Technology Corporation.

BROADCOM, SecureEasySetup and the SecureEasySetup logo are trademarks or registered

trademarks of Broadcom Corporation in the United States and/or other countries.

Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun

Microsystems, Inc. in the United States and other countries.

Each company whose software title is mentioned in this manual has a Software License

Agreement specific to its proprietary programs.

All other brand and product names mentioned in this User’s Guide, the Software User’s

Guide, and the Network User’s Guide are registered trademarks of their respective

companies.

Options B

This machine has the following optional accessories. You can increase the capabilities of the

machine with these items.

Options B

Lower tray unit DIMM memory

LT-5300

100

Optional Paper Tray

(LT-5300) B

An optional lower tray can be installed, and it

can hold up to 250 sheets of 20 lb (80 g/m2)

paper.

When an optional tray is installed, the

machine can hold up to 550 sheets of plain

paper.

For setup, see the User’s Guide that we have

supplied with the lower tray unit.

Memory Board B

This machine has 32 MB of standard memory

and one slot for optional memory expansion.

You can expand the memory up to 544 MB by

installing dual in-line memory modules

(DIMMs). When you add the optional

memory, it increases the performance for

both copier and printer operations.

DIMM types B

You can install the following DIMM:

128 MB Buffalo Technology

VN133-D128 / VN133-X128

256 MB Buffalo Technology

VN133-D256

512 MB Buffalo Technology

VN133-D512

64 MB TechWorks 12165-0004

128 MB TechWorks 12462-0001

256 MB TechWorks 12485-0001

512 MB TechWorks 12475-0001

Note

• For more information, visit the Buffalo

Technology site at

http://www.buffalotech.com.

• For more information, visit the Techworks

web site at http://www.techworks.com.

In general, the DIMM must have the following

specifications:

Type: 144 pin and 64 bit output

CAS latency: 2

Clock frequency: 100 MHz or more

Capacity: 64, 128, 256 or 512 MB

Height: 1.25 in. (31.75 mm)

Dram Type: SDRAM 2 Bank

Note

• There might be some DIMMs that will not

work with the machine.

• For more information, call Brother

Customer Service.

Options

101

Installing extra memory B

aTurn off the machine’s power switch.

Unplug the telephone line cord.

bDisconnect the interface cable from the

machine, and then unplug the power

cord from the AC power outlet.

Note

Be sure to turn off the machine’s power

switch before you install or remove the

DIMM.

cRemove the DIMM cover and interface

access cover.

dUnpack the DIMM and hold it by its

edges.

CAUTION

To prevent damage to the machine from

static electricity, DO NOT touch the

memory chips or the board surface.

eHold the DIMM by the edges and align

the notches in the DIMM with the

protrusions in the slot.

Insert the DIMM diagonally (1), then tilt it

toward the interface board until it clicks

into place (2).

fPut the interface access cover and the

DIMM cover back on.

gPlug the machine’s power cord back into

the AC power outlet first, and then

connect the interface cable.

hPlug in the telephone line cord.

Turn on the machine’s power switch.

102

Troubleshooting C

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be

made from within that country.

If you are having difficulty with your machine C

If you think there is a problem with the way your faxes look, make a copy first. If the copy looks

good, the problem is probably not your machine. Check the chart below and follow the

troubleshooting tips. You can solve most problems by yourself.

If you need additional help, the Brother Solutions Center offers the latest FAQs and

troubleshooting tips.

Visit us at http://solutions.brother.com.

Troubleshooting and

routine maintenance C

Printing or Receiving Faxes

Difficulties Suggestions

Condensed print

Horizontal streaks

Top and bottom sentences are

cut off

Missing lines

Usually this is caused by a poor telephone connection. If your copy looks good,

you probably had a bad connection, with static or interference on the telephone

line. Ask the other party to send the fax again.

Poor print quality See Improving the print quality on page 110.

Vertical black lines when receiving Your machine’s primary corona wire for printing may be dirty. Clean your primary

corona wire. (See Cleaning the corona wire on page 130.)

The sender’s scanner may be dirty. Ask the sender to make a copy to see if the

problem is with the sending machine. Try receiving from another fax machine.

If the problem continues, call Brother Customer Service at

1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada).

Received faxes appear as split or

blank pages.

If the received faxes are divided and printed on two pages or if you get an extra

blank page, your paper size setting may not be correct for the paper you are using.

(See Paper Size on page 19.)

Turn on auto reduction. (See Printing a reduced incoming fax on page 44.)

Troubleshooting and routine maintenance

103

Phone Line or Connections

Difficulties Suggestions

Dialing does not work. Check for a dial tone.

Change Tone/Pulse setting. (See the Quick Setup Guide.)

Check all line cord connections.

Check that the machine is plugged in and switched on.

Send a manual fax by pressing Hook or by lifting the handset of the external

phone and dialing the number. Wait to hear fax receiving tones before pressing

Start.

The machine does not answer

when called.

Make sure the machine is in the correct receiving mode for your setup. (See

Receiving a fax on page 40.) Check for a dial tone. If possible, call your machine

to hear it answer. If there is still no answer, check the telephone line cord

connection. If there is no ringing when you call your machine, ask your telephone

company to check the line.

Sending Faxes

Difficulties Suggestions

Poor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your

machine’s scanner operation. If the copy quality is not good, clean the scanner.

(See Cleaning the scanner glass on page 128.)

Transmission Verification Report

says ‘RESULT:NG’.

There is probably temporary noise or static on the line. Try sending the fax again.

If you send a PC FAX message and get ‘RESULT:NG’ on the Transmission

Verification Report, your machine may be out of memory. To free up extra

memory, you can turn off fax storage (see Turning off Remote Fax Options on

page 66), print fax messages in memory (see Printing a fax from the memory on

page 45) or cancel a delayed fax or polling job (see Checking and canceling

waiting jobs on page 38). If the problem continues, ask the telephone company to

check your phone line.

If you often get transmission errors due to possible interference on the phone line,

try changing the Compatibility setting to Basic. (See Phone line interference on

page 115.)

Vertical black lines when sending. If the copy you made shows the same problem, clean the scanner. (See Cleaning

the scanner glass on page 128.)

Handling Incoming Calls

Difficulties Suggestions

The machine ‘Hears’ a voice as a

CNG Tone.

If Easy Receive is set to on, your machine is more sensitive to sounds. It may

mistakenly interpret certain voices or music on the line as a fax machine calling

and respond with fax receiving tones. Deactivate the machine by pressing

Stop/Exit. Try avoiding this problem by turning Easy Receive to off. (See Easy

Receive on page 42.)

Sending a Fax Call to the machine. If you answered on an external or extension phone, press your Fax Receive Code

[default setting is (l 51)]. When your machine answers, hang up.

104

Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, RingMaster, Voice Mail, an

answering machine, an alarm system or other custom feature on a single phone

line with your machine, it may create a problem sending or receiving faxes.

For Example: Your Brother machine handles the Caller ID subscriber services.

However, if you subscribe to Call Waiting or some other custom service and its

signal comes through the line while your machine is sending or receiving a fax, the

signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature should

help overcome this problem. This condition is related to the telephone system

industry and is common to all devices that send and receive information on a

single, shared line with custom features. If avoiding a slight interruption is crucial

to your business, a separate line with no custom features is recommended.

Menu Access

Difficulties Suggestions

The machine beeps when you try to

access the Setup Receive and

Setup Send menus.

If the Fax key is not illuminated, press it to turn on Fax mode. The Setup Receive

setting (Menu, 2, 1) and Setup Send setting (Menu, 2, 2) are available only when

the machine is in Fax mode.

Copy Quality Difficulties

Difficulties Suggestions

Vertical streaks appear in copies. Either the scanner or the primary corona wire for printing is dirty. Clean them both.

(See Cleaning the scanner glass on page 128 and Cleaning the corona wire on

page 130.)

Printing Difficulties

Difficulties Suggestions

No printout. Check that the machine is plugged in and the power switch is turned on.

Check that the toner cartridge and drum unit are installed properly. (See

Replacing the drum unit (DR-520) on page 135.)

Check the interface cable connection on both the machine and your computer.

(See the Quick Setup Guide.)

Check that the correct printer driver has been installed and chosen.

Check to see if the LCD is showing an error message. (See Error messages

on page 116.)

The machine is online. On your PC, click Start, then Settings, and then

Printers and Faxes. Right-click ‘Brother MFC-XXXX (where XXXX is your

model name)’. Make sure that ‘Use Printer Offline’ is unchecked.

The machine prints unexpectedly

or it prints garbage.

Turn off the machine’s power switch and then turn it on again. If the error

message continues leave the machine for several minutes and then try it

again. (The machine can be turned off for up to 4 days without losing faxes

stored in the memory.)

Check the settings in your application to make sure it is set up to work with

your machine.

If you are using the parallel port connection, check that the port is BRMFC and

not LPT1.

Handling Incoming Calls (Continued)

Difficulties Suggestions

Troubleshooting and routine maintenance

105

The machine prints the first couple

of pages correctly, then some

pages have text missing.

Check the settings in your application to make sure that it is set up to work with

your machine.

Your computer is not recognizing the machine’s input buffer’s full signal. Make

sure that you connected the interface cable correctly.

(See the Quick Setup Guide.)

The machine cannot print full

pages of a document.

Out of Memory message

appears.

Reduce the printing resolution. (See Advanced tab in the Software User’s

Guide on the CD-ROM.)

Reduce the complexity of your document and try again. Reduce the graphic

quality or the number of font sizes within your application.

Add more memory. See Installing extra memory on page 101.

The headers or footers appear

when the document displays on the

screen but they do not show up

when it is printed.

There is an unprintable area on the top and bottom of the page. Adjust the top and

bottom margins in your document to allow for this.

The machine does not print on both

sides of the paper even though the

printer driver setting is Duplex.

(MFC-8670DN, MFC-8860DN and

MFC-8870DW only)

Check the paper size setting in the printer driver. You need to select A4, Letter,

Legal or Folio.

The machine is not printing or has

stopped printing and the machine’s

status LED is yellow.

Press Job Cancel.

As the machine cancels the Job and clears it from the memory it may produce an

incomplete printout.

Scanning Difficulties

Difficulties Suggestions

TWAIN errors appear while

scanning.

Make sure that the Brother TWAIN driver is chosen as the primary source. In

PaperPort®, click File, Scan and choose the Brother TWAIN driver.

Software Difficulties

Difficulties Suggestions

Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair

and reinstall the software.

Cannot perform ‘2 in 1’ or ‘4 in 1’

printing.

Check that the paper size setting in the application and in the printer driver are the

same.

The machine does not print from

Adobe Illustrator.

Try to reduce the print resolution. (See Advanced tab in the Software User’s Guide

on the CD-ROM.)

When using ATM fonts, some

characters are missing or wrong

characters are printed in their

place.

If you are using Windows® 98/98SE/Me, click Start, Settings, and then Printers.

Right-click Brother MFC-XXXX (where XXXX is your model name) and click

Properties. Click Spool Setting on the Details tab. Choose RAW from Spool

Data Format.

Printing Difficulties (Continued)

Difficulties Suggestions

106

‘Unable to write to LPT1’, ‘LPT1

already in use’ or ‘MFC is Busy’

error message appears.

Make sure that the machine is on (plugged into the AC power outlet and the power

switch turned on) and that it is connected directly to the computer using the

IEEE-1284 bi-directional parallel cable. The cable must not go through another

peripheral device (such as a Zip Drive, External CD-ROM Drive, or Switch box).

Make sure that the LCD does not show an error message.

Make sure no other device drivers, which also communicate through the parallel

port, are running automatically when you turn on the computer (such as, drivers

for Zip Drives, External CD-ROM Drive, etc.) Suggested areas to check: (Load=,

Run=command lines in the win.ini file or the Setup Group)

Check with your computer manufacturer to confirm that the computer’s parallel

port settings in the BIOS are set to support a bi-directional machine; i.e. (Parallel

Port Mode – ECP)

Paper Handling Difficulties

Difficulties Suggestions

The machine does not load paper.

The LCD shows No Paper or a

Paper Jam message.

If there is no paper, load a new stack of paper into the paper tray.

If there is paper in the paper tray, make sure it is straight. If the paper is curled,

you should straighten it. Sometimes it is helpful to remove the paper, turn the

stack over and put it back into the paper tray.

Reduce the amount of paper in the paper tray, and then try again.

Check that the MP tray mode is not chosen in the printer driver.

If the LCD shows Paper Jam message and you still have a problem, see

Paper jams on page 122.

The machine does not feed paper

from the MP tray.

Fan the paper well and put it back in the tray firmly.

Make sure that MP tray mode is chosen in the printer driver.

Need to know how to load

envelopes.

You can load envelopes from the MP tray. Your application must be set up to print

the envelope size you are using. This is usually done in the Page Setup or

Document Setup menu of your application. See your application’s manual for

more information.

Need to know which paper is good

to use.

You can use plain paper, recycled paper, envelopes, transparencies and labels

that are made for laser machines. (For details, see Acceptable paper and other

media on page 12.)

There is a paper jam. See Paper jams on page 122.

Software Difficulties (Continued)

Difficulties Suggestions

Troubleshooting and routine maintenance

107

Print Quality Difficulties

Difficulties Suggestions

Printed pages are curled. Low quality thin or thick paper or not printing on the recommended side of the

paper could cause this problem. Try turning over the stack of paper in the

paper tray.

Make sure that you choose the Paper Type that suits the media type you are

using. (See Acceptable paper and other media on page 12.)

Printed pages are smeared. The Paper Type setting may be incorrect for the type of print media you are using,

or the print media may be too thick or have a rough surface. (See Acceptable

paper and other media on page 12 and Basic tab in the Software User’s Guide on

the CD-ROM.)

Printouts are too light. If this problem occurs when making copies or printing received faxes, turn

Toner Save mode to off in the machine menu settings. (See Toner save on

page 22.)

Set Toner Save mode to off in the Advanced tab in the printer driver. (See

Advanced tab in the Software User’s Guide on the CD-ROM.)

Network Difficulties

Difficulties Suggestions

Cannot print over a wired Network. Make sure your machine is powered on and is on-line and in Ready mode.

Print the Network Configuration list to see your current Network settings.

(See How to print a report on page 71.) Reconnect the LAN cable to the hub

to verify that the cable and network connections are good. If possible, try

connecting the machine to a different port on your hub using a different cable.

If the connections are good, the upper LED of the back panel of the machine

will be green.

If you are using a wireless connection or are having Network problems see

the Network User's Guide on the CD-ROM for more information.

108

The network scanning feature

does not work.

The network PC Fax Receive

feature does not work.

The network printing feature does

not work.

(For Windows® only) The firewall setting on your PC may be rejecting the

necessary network connection. Follow the instructions below to configure your

firewall. If you are using a personal firewall software, see the User’s Guide for

your software or contact the software manufacturer.

For Windows® XP SP2 users:

aClick the Start button, Control Panel, Network and Internet

Connections and then Windows Firewall. Make sure that Windows

Firewall on the General tab is set to On.

bClick the Advanced tab and Settings... button of the Network

Connection Settings.

cClick the Add button.

dTo add port 54925 for network scanning, enter the information below:

1. In Description of service: Enter any description, for example “Brother

Scanner”.

2. In Name or IP address (for example 192.168.0.12) of the computer

hosting this service on your network: Enter “Localhost”.

3. In External Port number for this service: Enter “54925”

4. In Internal Port number for this service: Enter “54925”.

5. Make sure UDP is selected.

6. Click OK.

eClick the Add button.

fTo add port 54926 for network PC Fax, enter the information below:

1. In Description of service: Enter any description, for example “Brother

PC Fax”.

2. In Name or IP address (for example 192.168.0.12) of the computer

hosting this service on your network: Enter “Localhost”.

3. In External Port number for this service: Enter “54926”.

4. In Internal Port number for this service: Enter “54926”

5. Make sure UDP is selected.

6. Click OK.

gIf you still have trouble with your network connection, click the Add button.

hTo add port 137 for network scanning, network printing and network PC

Fax receiving, enter the information below:

1. In Description of service: - Enter any description, for example “Brother

PC Fax receiving”

2. In Name or IP address (for example 192.168.0.12) of the computer

hosting this service on your network: Enter “Localhost”.

3. In External Port number for this service: Enter “137”.

4. In Internal Port number for this service: Enter “137”.

5. Make sure UDP is selected.

6. Click OK.

iMake sure if the new setting is added and is checked, and then click OK.

Network Difficulties (Continued)

Difficulties Suggestions

Troubleshooting and routine maintenance

109

The network scanning feature

does not work.

The network PC Fax Receive

feature does not work.

The network printing feature does

not work.

(continued)

For Windows Vista® users:

aClick the Start button, Control Panel, Network and Internet, Windows

Firewall and click Change settings.

bWhen the User Account Control screen appears, do the following.

Users who have administrator rights: Click Continue.

For users who do not have administrator rights: Enter the

administrator password and click OK.

cMake sure that Windows Firewall on the General tab is set to On.

dClick the Exceptions tab.

eClick the Add port... button.

fTo add port 54925 for network scanning, enter the information below:

1. In Name: Enter any description, for example “Brother Scanner”.

2. In Port number: Enter “54925”.

3. Make sure UDP is selected. Then click OK.

gClick the Add port... button.

hTo add port 54926 for Network PC Fax, enter the information below:

1. In Name: Enter any description, for example “Brother PC Fax”.

2. In Port number: Enter “54926”.

3. Make sure UDP is selected. Then click OK.

iMake sure that the new setting is added and is checked, and then click

Apply.

jIf you still have trouble with your network connection such as network

scanning or printing, check File and Printer Sharing box in the

Exceptions tab and then click Apply.

Your computer cannot find your

machine. <For Windows® users>

The firewall setting on your PC may be rejecting the necessary network

connection. For details, see the instruction above.

Re-select your machine in the DeviceSelector application located in Macintosh

HD/Library/Printers/Brother/Utilities or from the Model pop-up menu of

ControlCenter2.

Network Difficulties (Continued)

Difficulties Suggestions

110

Improving the print quality C

Examples of poor print

quality

Recommendation

Faint

Check the machine’s environment. Conditions such as humidity, high

temperatures, and so on, may cause this print fault. (See Choosing a

location on page 88.)

If the whole page is too light, Toner Save mode may be on. Turn off Toner

Save mode in the machine’s menu settings or in the printer Properties of the

driver. (See Toner save on page 22 or Advanced tab in the Software User’s

Guide on the CD-ROM.)

If this problem occurs when making copies or printing received faxes, turn off

Toner Save mode in the machine’s menu setting. (See Toner save on page

22.)

Clean the scanner window and the primary corona wire of the drum unit. (See

Cleaning the laser scanner window on page 128 and Cleaning the

corona wire on page 130.) If the print quality has not improved, put in a new

drum unit. (See Replacing the drum unit (DR-520) on page 135.)

Put in a new toner cartridge. (See Replacing the toner cartridge

(TN-550/TN-580) on page 132.)

Gray background

Make sure that you use paper that meets our specifications. (See

Acceptable paper and other media on page 12.)

Check the machine’s environment. Conditions such as high temperatures and

high humidity can increase the amount of background shading. (See

Choosing a location on page 88.)

Install a new toner cartridge. (See Replacing the toner cartridge

(TN-550/TN-580) on page 132.)

Clean the primary corona wire and the drum unit. (See Cleaning the corona

wire on page 130 and Cleaning the drum unit on page 131.) If the print

quality has not improved, put in a new drum unit. (See Replacing the drum

unit (DR-520) on page 135.)

Ghost

Make sure that you use paper that meets our specifications. Rough-surfaced

paper or thick paper may cause this problem.

Make sure that you choose the proper media type in the printer driver or in the

machine’s Paper Type menu setting. (See Acceptable paper and other

media on page 12 and Basic tab in the Software User’s Guide on the

CD-ROM.)

Put in a new drum unit. (See Replacing the drum unit (DR-520) on page

135.)

Toner specks

Make sure that you use paper that meets our specifications. Rough-surfaced

paper may cause the problem. (See Acceptable paper and other media

on page 12.)

Clean the primary corona wire and the drum unit. (See Cleaning the corona

wire on page 130 and Cleaning the drum unit on page 131.) If the print

quality has not improved, put in a new drum unit. (See Replacing the drum

unit (DR-520) on page 135.)

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

Troubleshooting and routine maintenance

111

Hollow print

Make sure that you use paper that meets our specifications. (See

Acceptable paper and other media on page 12.)

Choose Thick paper mode in the printer driver or in the machine’s Paper

Type menu setting, or use thinner paper than you are currently using. (See

Paper Type on page 18 and Basic tab in the Software User’s Guide on the

CD-ROM.)

Check the machine’s environment. Conditions such as high humidity can

cause hollow print. (See Choosing a location on page 88.)

Clean the primary corona wire on the drum unit. (See Cleaning the corona

wire on page 130.) If the print quality has not improved, put in a new drum unit.

(See Replacing the drum unit (DR-520) on page 135.)

All black

Clean the primary corona wire on the drum unit. (See Cleaning the corona

wire on page 130.) If the print quality has not improved, put in a new drum unit.

(See Replacing the drum unit (DR-520) on page 135.)

The drum unit may be damaged. Put in a new drum unit. (See Replacing the

drum unit (DR-520) on page 135.)

White Spots on black text

and graphics at 3.7 in.

(94 mm) intervals

Black Spots at 3.7 in. (94 mm)

intervals

Dust, paper powder, glue, and so on may stick to the surface of the photosensitive

drum (OPC) and cause black or white spots to appear on printed documents.

Make a few copies of a blank, white sheet of paper. (See Making multiple

copies on page 76.)

If you still see the spots on printed documents after making multiple copies, clean

the drum unit (see Cleaning the drum unit on page 131).

If the print quality still has not improved you need to install a new drum. (See

Replacing the drum unit (DR-520) on page 135.)

Black toner marks across the

page

Make sure that you use paper that meets our specifications. (See

Acceptable paper and other media on page 12.)

If you use label sheets for laser printers, the glue from the sheets may

sometimes stick to the OPC drum surface. Clean the drum unit. (See

Cleaning the drum unit on page 131.)

Do not use paper that has clips or staples because they will scratch the

surface of the drum.

If the unpacked drum unit is in direct sunlight or room light, the unit may be

damaged.

The drum unit may be damaged. Put in a new drum unit. (See Replacing the

drum unit (DR-520) on page 135.)

Examples of poor print

quality

Recommendation

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

112

White lines across the page

Make sure that you use paper that meets our specifications. A rough surfaced

paper or thick print media can cause the problem. (See Acceptable paper

and other media on page 12.)

Make sure that you choose the proper media type in the printer driver or in the

machine’s Paper Type menu setting. (See Acceptable paper and other

media on page 12 and Basic tab in the Software User’s Guide on the

CD-ROM.)

The problem may disappear by itself. Print multiple pages to clear this

problem, especially if the machine has not been used for a long time.

Clean the scanner window with a soft cloth. (See Cleaning the laser

scanner window on page 128.)

The drum unit may be damaged. Put in a new drum unit. (See Replacing the

drum unit (DR-520) on page 135.)

Lines across the page

Clean the primary corona wire in the drum unit. (See Cleaning the corona

wire on page 130.)

Clean the scanner window with a soft cloth. (See Cleaning the laser

scanner window on page 128.)

The drum unit may be damaged. Put in a new drum unit. (See Replacing the

drum unit (DR-520) on page 135.)

Black lines down the page

Printed pages have toner

stains or stripes down the page.

Clean the primary corona wire of the drum unit. (See Cleaning the corona

wire on page 130.)

Make sure the primary corona wire’s blue tab is at the home position (a).

The drum unit may be damaged. Put in a new drum unit. (See Replacing the

drum unit (DR-520) on page 135.)

The toner cartridge may be damaged. Put in a new toner cartridge. (See

Replacing the toner cartridge (TN-550/TN-580) on page 132.)

The fuser unit may be smudged. Call Brother Customer Service at

1-877-BROTHER (1-877-276-8437) (in USA) or

1-877-BROTHER (in Canada).

White lines down the page

Clean the laser scanner window with a soft cloth. (See Cleaning the laser

scanner window on page 128.)

The toner cartridge may be damaged. Put in a new toner cartridge.

(See Replacing the toner cartridge (TN-550/TN-580) on page 132.)

Page skewed

Make sure the paper or other print media is loaded properly in the paper tray

and that the guides are not too tight or too loose against the paper stack.

Set the paper guides correctly.

If you are using the MP tray, see Loading envelopes and other media on

page 16.

The paper tray may be too full.

Check the paper type and quality. (See Acceptable paper and other

media on page 12.)

Examples of poor print

quality

Recommendation

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

Troubleshooting and routine maintenance

113

Curled or wave

Check the paper type and quality. High temperatures and high humidity will

cause paper to curl.

If you do not use the machine often, the paper may have been in the paper

tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper

stack and then rotate the paper 180° in the paper tray.

Wrinkles or creases

Make sure that paper is loaded properly.

Check the paper type and quality. (See Acceptable paper and other

media on page 12.)

Turn over the stack of paper in the tray or rotate the paper 180° in the input

tray.

Envelope creases

aOpen the back cover.

bPress against the "1" on the blue levers on either side of the machine as

shown below.

cAs the top of the lever rotates backward, lift the bottom portion of the lever

from below until it stops.

dClose the back cover and resend the print job.

Note

When you have finished printing, open the back cover and reset the two blue

levers back to their original position.

Examples of poor print

quality

Recommendation

B DEFGH

abc efghijk

ACD

bcde

134

ABCDEFG

EFGHIJKLMN

114

Poor fixing

Open the back cover and make sure that the two blue levers on the left and right

hand sides are in the down position.

Examples of poor print

quality

Recommendation

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

Troubleshooting and routine maintenance

115

Setting Dial Tone Detection C

Setting the dial tone to Detection will

shorten the dial tone detect pause.

a(USA) Press Menu, 0, 4.

(Canada) Press Menu, 0, 5.

04.Dial Tone

a Detection

b No Detection

Select ab & OK

bPress a or b to select Detection or

No Detection

Press OK.

cPress Stop/Exit.

Phone line interference C

If you are having difficulty sending or

receiving a fax due to possible interference

on the phone line, we recommend that you

adjust the Equalization for compatibility to

reduce the modem speed for fax operations.

aPress Menu, 2, 0, 1.

20.Miscellaneous

1.Compatibility

a High

b Normal

Select ab & OK

bPress a or b to choose Basic or

Normal (or High).

Basic cuts the modem speed to

9600 bps. Unless interference is a

recurring problem on your phone

line, you may prefer to use it only

when needed.

Normal sets the modem speed at

14400 bps.

High sets the modem speed at

33600 bps.

Press OK.

cPress Stop/Exit.

Note

When you change the Compatibility to

Basic, the ECM feature is not available.

116

Error messages C

As with any sophisticated office product, errors may occur. If this happens, your machine will

identify the error and display an error message. The most common error messages are shown

below.

Error Message Cause Action

Check Paper

Size

Paper is not the correct size. Load the correct size of paper (Letter, Legal, A4

or Folio) and then set the “Paper size”

(Menu, 1, 3) and “Tray Use in Fax Mode”

(Menu, 1, 7, 2), See Paper Size on page 19 and

Tray use in Fax mode on page 20.

Comm.Error Poor phone line quality caused a

communication error.

Send the fax again or connect the machine to

another telephone line. If the problem continues,

call the telephone company and ask them to

check your phone line.

Connection

Fail

You tried to poll a fax machine that

is not in Polled Waiting mode.

Check the other fax machine’s polling setup.

Cooling Down

Wait for a

while

The temperature of the drum unit or

toner cartridge is too hot. The

machine will pause its current print

job and go into cooling down mode.

During the cooling down mode, you

will hear the cooling fan running

while the LCD shows Cooling

Down, and Wait for a while.

Make sure that you can hear the fan in the

machine spinning and that the exhaust outlet

isn't blocked by something.

If the fan is spinning, remove any obstacles that

surround the exhaust outlet, and then leave the

machine turned on but do not use it for several

minutes.

If the fan is not spinning follow the suggestions

below.

Turn off the machine's power switch and then

turn it on again. If the error message continues

leave the machine for several minutes and then

try it again. (The machine can be turned off for

up to 4 days without losing faxes stored in the

memory.)

Cover is Open The front cover is not closed

completely.

Close the front cover of the machine.

The fuser cover is not closed

completely or the paper is jammed

at the fuser unit.

Open the back cover, and then open the fuser

cover. Remove the jammed paper if there is any,

and then close the fuser cover and the back

cover.

Disconnected The other person or other person’s

fax machine stopped the call.

Try to send or receive again.

Document Jam The document was not inserted or

fed properly, or the document

scanned from the ADF was too

long.

See Document jams on page 121 or Using the

ADF on page 11.

Troubleshooting and routine maintenance

117

DR Mode in Use The machine is set to Distinctive

Ring mode. You can not change

the Receive Mode from Manual to

another mode.

Set Distinctive Ring to Off. See Turning off

Distinctive Ring on page 48.

Drum Near End The drum unit is near the end of its

life.

Use the drum unit until you have a print quality

problem; then replace the drum unit with a new

one.

See Replacing the drum unit (DR-520) on page

135.

The drum counter was not reset

when a new drum was installed.

1. Open the front cover, and then press

Clear/Back.

2. Press 1 to reset.

Duplex

Disabled

The duplex tray is not installed

properly.

Remove the duplex tray and install it again.

Dust on Drum The primary corona wire on the

drum unit needs to be cleaned.

Clean the primary corona wire on the drum unit.

(See Cleaning the corona wire on page 130.)

Fuser Error The temperature of fuser unit does

not rise at a specified temperature

within specified time.

Turn the power switch off, wait a few seconds,

and then turn it on again. Leave the machine for

15 minutes with the power on. (The machine can

be turned off for up to 4 days without losing faxes

stored in the memory. See Checking if the

machine has faxes in its memory on page 120.)

The fuser unit is too hot.

No Paper The machine is out of paper or

paper is not properly loaded in the

paper tray.

Do one of the following:

Refill the paper in the paper tray or MP tray.

Remove the paper and load it again.

Response/Busy

The number you dialed does not

answer or is busy.

Verify the number and try again.

No Tray The paper tray is not completely

closed.

Close the paper tray properly.

Not

Registered

You tried to access a One-Touch or

Speed Dial number that is not

programmed.

Set up the One-Touch or Speed Dial number.

(See Storing One-Touch dial numbers on page

57 and Storing Speed-Dial numbers on page

59.)

Error Message Cause Action

118

Out of Memory The machine’s memory is full. Fax sending or copy operation in progress

Do one of the following:

Press Start to send or copy the scanned

pages.

Press Stop/Exit and wait until the other

operations in progress finish, and then try

again.

Clear the data from the memory. (See Out of

Memory message on page 39 or page 84.)

Printing operation in process

Do one of the following:

Reduce print resolution. (See Advanced tab

in the Software User’s Guide on the

CD-ROM.)

Clear the faxes from the memory. (See Out

of Memory message on page 84.)

Paper Jam

Back

The paper is jammed in the back of

the machine.

See Paper jams on page 122.

Paper Jam

Duplex

The paper is jammed in the duplex

tray.

See Paper jams on page 122.

Paper Jam

Inside

The paper is jammed inside the

machine.

See Paper jams on page 122.

Paper Jam

MPTray

The paper is jammed in the MP tray

of the machine.

See Paper jams on page 122.

Paper Jam

Tray1

Paper Jam

Tray2

The paper is jammed in the paper

tray of the machine.

See Paper jams on page 122.

Replace Fuser It is time to replace the fuser unit. Call Brother Customer Service to replace the

fuser unit.

Replace Laser It is time to replace the laser unit. Call Brother Customer Service to replace the

laser unit.

Replace PF

Kit1

It is time to replace the paper

feeding kit for Tray 1.

Call Brother Customer Service to replace the

PF Kit 1.

Replace PF

Kit2

It is time to replace the paper

feeding kit for Tray 2.

Call Brother Customer Service to replace the

PF Kit 2.

Replace PF

KitMP

It is time to replace the paper

feeding kit for the MP tray.

Call Brother Customer Service to replace the

PF Kit MP.

Scanner

Locked

The scanner lock is locked. Open the document cover, and then release the

scanner lock lever.

Press Stop/Exit.

Toner Error The toner cartridge and drum unit

assembly is not installed properly.

Reinstall the toner cartridge.

Error Message Cause Action

Troubleshooting and routine maintenance

119

Toner Life

End

The toner cartridge and drum unit

assembly is not installed properly,

or the toner cartridge is used up

and printing is not possible.

Do one of the following:

Re-install the toner cartridge and drum unit

assembly.

Replace the toner cartridge with a new one.

(See Replacing the toner cartridge

(TN-550/TN-580) on page 132.)

Toner Low If the LCD shows Toner Low, you

can still print; however, the

machine is telling you that the toner

cartridge is near the end of its life

and the toner will soon run out.

Order a new toner cartridge now.

Too Many

Trays

More than one optional tray is

installed.

The maximum number of optional trays is one.

Remove any additional trays.

Unable to

Init.

(Initialize)

Unable to

The machine has a mechanical

problem.

Turn off the machine’s power switch and then

turn it on again. If the error message continues

leave the machine for several minutes and then

try it again. (The machine can be turned off for

up to 4 days without losing faxes stored in the

memory. See Checking if the machine has faxes

in its memory on page 120.)

Unable to

Scan

The machine has a mechanical

problem.

Turn off the machine's power switch and then

turn it on again. If the error message continues

leave the machine for several minutes before

you try it again. (The machine can be turned off

for up to 4 days without losing faxes stored in the

memory. See Checking if the machine has faxes

in its memory on page 120.)

Document is too long for duplex

scanning.

Press Stop/Exit. Use a suitable size of paper for

duplex scanning. See Scan on page 163.

Error Message Cause Action

120

Checking if the machine has

faxes in its memory C

If the LCD shows an error message then you

can check to see if there are faxes in the

machine’s memory.

aPress Menu, 9, 0, 1.

bDo one of the following:

If the LCD shows No Data, there

are no faxes left in the machine’s

memory.

If the LCD shows Dial & Start,

there are faxes in the machine’s

memory.

• You can send the faxes to

another fax machine. See

Sending faxes to another fax

machine on page 120.

• You can send the faxes from the

machine’s memory to your PC.

See Sending faxes to your PC on

page 120.

Note

You can send the Fax Journal report to

another fax machine by pressing

Menu, 9,0,2in a.

Sending faxes to another fax

machine C

If you have not set up your Station ID, you

cannot enter fax transfer mode.

aFollow a and b in Checking if the

machine has faxes in its memory on

page 120.

bEnter the fax number to which faxes will

be sent.

cPress Start.

Sending faxes to your PC C

You can move the faxes from your machine’s

memory to your PC.

aPress Stop/Exit.

bMake sure that you have installed

MFL-Pro Suite on your PC, and then

turn on PC Fax Receiving on the PC.

(For details about PC Fax Receive, see

Using Brother PC-FAX software (For

Windows®) in the Software User’s

Guide on the CD-ROM.)

cMake sure that you have set

PC Fax Receive on the machine.

(See PC Fax Receive on page 65.)

During setup the LCD will ask if you

want to send the faxes to your PC.

dDo one of the following:

To send all faxes to your PC, press 1.

To exit and leave the faxes in the

memory, press 2.

Note

If there is an error message on the

machine’s LCD after the faxes have been

sent, disconnect the machine from the

power source for several minutes, and

then reconnect it.

Troubleshooting and routine maintenance

121

Document jams C

If the document is jammed, follow the steps

below.

Document is jammed in the top of the

ADF unit C

The document may get jammed if it is not

inserted or fed properly, or if it is too long.

Follow the steps below to clear a document

jam.

aTake out any paper from the ADF that is

not jammed.

bOpen the ADF cover.

cPull the jammed document out to the

left.

dClose the ADF cover.

ePress Stop/Exit.

Document is jammed under the

document cover C

aTake out any paper from the ADF that is

not jammed.

bLift the document cover.

cPull the jammed document out to the

right.

dClose the document cover.

ePress Stop/Exit.

122

Document is jammed at the output

tray C

aTake out any paper from the ADF that is

not jammed.

bPull the jammed document out to the

right.

cPress Stop/Exit.

Document is jammed in the duplex

slot (MFC-8670DN, MFC-8860DN and

MFC-8870DW only) C

aTake out any paper from the ADF that is

not jammed.

bPull the jammed document out to the

right.

cPress Stop/Exit.

Paper jams C

To clear paper jams, please follow the steps

in this section.

HOT SURFACE

After you have just used the machine, some

internal parts of the machine will be

extremely hot. When you open the front or

back cover of the machine, DO NOT touch

the shaded parts shown in the illustration.

Paper is jammed inside the machine C

aPull the paper tray completely out of the

machine.

bUse both hands to slowly pull out the

jammed paper.

Troubleshooting and routine maintenance

123

cPress the cover release lever to open

the front cover.

dSlowly take out the drum unit and toner

cartridge assembly. The jammed paper

may be pulled out with the toner

cartridge and drum unit assembly, or

this may release the paper so you can

pull it out of the paper tray opening.

CAUTION

To prevent damage to the machine from

static electricity, DO NOT touch the

electrodes shown in the illustration.

ePut the drum unit and toner cartridge

assembly back in the machine.

fClose the front cover.

gPut the paper tray firmly back in the

machine.

124

Paper is jammed at the back of the

machine C

aPress the cover release lever to open

the front cover.

bTake out the drum unit and toner

cartridge assembly.

cOpen the back cover.

d Pull the tabs at the left and right hand

sides toward you to open the fuser

cover (1).

eUsing both hands, gently pull the

jammed paper out of the fuser unit.

fClose the back cover.

Troubleshooting and routine maintenance

125

gPut the drum unit and toner cartridge

assembly back in the machine.

hClose the front cover.

Paper is jammed in the duplex tray

(MFC-8660DN, MFC-8670DN,

MFC-8860DN and MFC-8870DW only) C

aPull the duplex tray completely out of the

machine.

bPull the jammed paper out of the

machine or the duplex tray.

cPut the duplex tray back in the machine.

Paper is jammed inside the drum unit

and toner cartridge assembly C

aPress the cover release lever to open

the front cover.

bTake out the drum unit and toner

cartridge assembly.

126

cHold down the lock lever on the right and

take the toner cartridge out of the drum

unit.

Take out the jammed paper if there is

any inside the drum unit.

dPut the toner cartridge back into the

drum unit until you hear it lock into place.

If you put it in properly, the lock lever will

lift automatically.

ePut the drum unit and toner cartridge

assembly back in the machine.

fClose the front cover.

Routine maintenance C

CAUTION

The drum unit contains toner, so handle it

carefully. If toner scatters on your hands or

clothes, wipe or wash it off with cold water

at once.

Cleaning the outside of the

machine C

CAUTION

Use neutral detergents. Cleaning with

volatile liquids such as thinner or benzine

will damage the outside surface of the

machine.

DO NOT use cleaning materials that

contain ammonia.

DO NOT use isopropyl alcohol to remove

dirt from the control panel. It may crack the

panel.

Troubleshooting and routine maintenance

127

Clean the outside of the machine as

follows: C

aPull the paper tray completely out of the

machine.

bWipe the outside of the machine with a

soft cloth to remove dust.

cRemove anything that is stuck inside the

paper tray.

dWipe the inside of the paper tray with a

soft cloth to remove dust.

eRe-load the paper and put the paper tray

firmly back in the machine.

128

Cleaning the scanner glass C

aTurn off the machine’s power switch.

bLift the document cover (1).

Clean the white plastic surface (2) and

scanner glass (3) underneath it with

isopropyl alcohol on a soft lint-free cloth.

cIn the ADF unit, clean the white plastic

bar (1) and the scanner glass strip (2)

under it with isopropyl alcohol on a lint-

free cloth.

Cleaning the laser scanner

window C

CAUTION

DO NOT use isopropyl alcohol to clean the

laser scanner window.

DO NOT touch the laser scanner window

with your fingers.

aTurn off the machine’s power switch.

Unplug the telephone line cord first, and

then unplug the power cord from the AC

power outlet.

bOpen the front cover and take out the

drum unit and toner cartridge assembly.

Troubleshooting and routine maintenance

129

HOT SURFACE

After you have just used the machine, some

internal parts of the machine will be

extremely hot. When you open the front

cover of the machine, DO NOT touch the

shaded parts shown in the illustration.

CAUTION

To prevent damage to the machine from

static electricity, DO NOT touch the

electrodes shown in the illustration.

cGently clean the laser scanner window

(1) by wiping it with a clean soft, dry lint-

free cloth. Do not use isopropyl alcohol.

dPut the drum unit and toner cartridge

assembly back into the machine.

eClose the front cover.

fPlug the machine’s power cord back into

the AC power outlet first, and then plug

in the telephone line cord.

Turn on the machine’s power switch.

130

Cleaning the corona wire C

We recommend that you put the drum unit

and toner cartridge assembly on a piece of

disposable paper or cloth in case you

accidentally spill or scatter toner.

aOpen the front cover and take out the

drum unit and toner cartridge assembly.

bClean the primary corona wire inside the

drum unit by gently sliding the blue tab

from right to left and left to right several

times.

cReturn the blue tab and snap it into the

home position (b).

CAUTION

If you do not return the blue tab to the home

position (b), your printed pages may have

vertical black stripes on them.

dPut the drum unit and toner cartridge

assembly back in the machine.

eClose the front cover.

Troubleshooting and routine maintenance

131

Cleaning the drum unit C

aTake out the drum unit and toner

cartridge assembly, and then take out

the toner cartridge from the drum unit.

bPut the print sample in front of the drum

unit, and find the exact position of the

poor print.

cTurn the white gear on the drum as you

check the surface of the OPC drum (1).

dWhen you have found the mark on the

drum that matches the print sample,

wipe the surface of the OPC drum with a

dry cotton swab until the dust or glue on

the surface comes off.

CAUTION

The OPC drum is photosensitive so do not

touch it with your fingers.

Do not use a scrubbing or wiping motion

because this might damage the drum.

DO NOT clean the surface of the OPC

drum with a sharp object, such as a ball-

point pen, because this might cause

permanent damage to the drum unit.

132

Replacing the toner cartridge

(TN-550/TN-580) C

The TN-580 toner cartridge can print

approximately 7,000 pages using a high yield

toner cartridge. When the toner cartridge is

running low, the LCD shows Toner Low.

The machine is supplied with a standard TN-

550 toner cartridge that must be replaced

after approximately 3,500 pages. Actual page

count will vary depending on your average

type of document (i.e., standard letter,

detailed graphics).

Note

It is a good idea to keep a new toner

cartridge ready for use when you see the

Toner Low warning.

Discard the used toner cartridge according to

local regulations, keeping it separate from

domestic waste. Be sure to seal up the toner

cartridge tightly so that toner powder does not

spill out of the cartridge. If you have

questions, call your local waste disposal

office.

We recommend that you clean the machine

and corona wire of the drum unit when you

replace the toner cartridge. (See Cleaning the

laser scanner window on page 128 and

Cleaning the corona wire on page 130.)

Replacing the toner cartridge C

HOT SURFACE

After you have just used the machine, some

internal parts of the machine will be

extremely hot. When you open the front or

back cover of the machine, DO NOT touch

the shaded parts shown in the illustration.

aOpen the front cover and take out the

drum unit and toner cartridge assembly.

Troubleshooting and routine maintenance

133

CAUTION

To prevent damage to the machine from

static electricity, DO NOT touch the

electrodes shown in the illustration.

bHold down the lock lever on the right and

take the toner cartridge out of the drum

unit.

WARNING

DO NOT put a toner cartridge into a fire. It

could explode, resulting in injuries.

CAUTION

Put the drum unit on a drop cloth or large

piece of disposable paper to avoid spilling

and scattering the toner.

Handle the toner cartridge carefully. If toner

scatters on your hands or clothes, wipe or

wash it off with cold water at once.

CAUTION

Brother strongly recommends that you do

not refill the toner cartridge provided with

your machine. We also strongly

recommend that you continue to use only

Genuine Brother Brand replacement toner

cartridges (TN-550/TN-580). Use or

attempted use of potentially incompatible

toner and/or cartridges in the Brother

machine may cause damage to the

machine and/or may result in unsatisfactory

print quality. Our warranty coverage does

not apply to any problem that is caused by

the use of unauthorized third party toner

and/or cartridges. To protect your

investment and obtain premium

performance from the Brother machine, we

strongly recommend the use of Genuine

Brother Supplies.

Wait to unpack the toner cartridge until

immediately before you put it in the

machine. If a toner cartridge is left

unpacked for a long time, the toner life will

be shortened.

DO NOT touch the shaded parts shown in

the illustrations to prevent any degradation

to the print quality.

134

cUnpack the new toner cartridge. Put the

used toner cartridge into the aluminum

bag and discard it according to local

regulations.

dGently rock the toner cartridge from side

to side five or six times to spread the

toner evenly inside the cartridge.

ePull off the protective cover.

fPut the new toner cartridge firmly into

the drum unit until you hear it lock into

place. If you put it in properly, the lock

lever will lift automatically.

gClean the primary corona wire inside the

drum unit by gently sliding the blue tab

from left to right and right to left several

times. Be sure to return the blue tab to

the home position (b).

hPut the drum unit and toner cartridge

assembly back in the machine.

iClose the front cover.

Troubleshooting and routine maintenance

135

Replacing the drum unit

(DR-520) C

The machine uses a drum unit to create print

images on paper. If the LCD shows

Drum Near End, the drum unit is near the

end of its life and it is time to buy a new one.

Even if the LCD shows Drum Near End, you

may be able to continue printing without

having to replace the drum unit for a while.

However, if there is a noticeable deterioration

in the output print quality (even before

Drum Near End appears), then the drum

unit should be replaced. You should clean the

machine when you replace the drum unit.

(See Cleaning the laser scanner window on

page 128.)

CAUTION

While removing the drum unit, handle it

carefully because it may contain toner. If

toner scatters on your hands or clothes,

wipe or wash it off with cold water at once.

Note

The drum unit is a consumable item, and

it is necessary to replace it periodically.

There are many factors that determine the

actual drum life, such as temperature,

humidity, type of paper and how much

toner you use for the number of pages per

print job. The estimated drum life is

approximately 25,000 pages. The actual

number of pages your drum will print may

be significantly less than these estimates.

Because we have no control over the

many factors that determine the actual

drum life, we cannot guarantee a

minimum number of pages that will be

printed by your drum.

HOT SURFACE

After you have just used the machine, some

internal parts of the machine will be

extremely hot. When you open the front or

back cover of the machine, DO NOT touch

the shaded parts shown in the illustration.

aOpen the front cover and take out the

drum unit and toner cartridge assembly.

136

CAUTION

To prevent damage to the printer from static

electricity, DO NOT touch the electrodes

shown in the illustration.

bHold down the lock lever on the right and

take the toner cartridge out of the drum

unit.

Note

Discard the used drum unit according to

local regulations, keeping it separate from

domestic waste. Be sure to seal up the

drum unit tightly so that toner powder does

not spill out of the unit. If you have

questions, call your local waste disposal

office.

CAUTION

Wait to unpack a new drum unit until

immediately before installing it. Put the old

drum unit into the plastic bag.

cUnpack the new drum unit.

dPut the toner cartridge firmly into the

new drum unit until you hear it lock into

place. If you put it in properly, the lock

lever will lift automatically.

ePut the drum unit and toner cartridge

assembly back in the machine.

Do not close the front cover.

fPress Clear/Back.

Replace Drum?

a1.Yes

b2.No

Select ab & OK

To confirm you are installing a new

drum, press 1.

gWhen the LCD shows Accepted, close

the front cover.

CAUTION

If toner scatters on your hands or clothes,

wipe or wash it off with cold water at once.

Troubleshooting and routine maintenance

137

Replacing periodic

maintenance parts C

The periodic maintenance parts will need to

be replaced regularly to maintain the print

quality. The parts listed below will have to be

replaced after printing approximately 100,000

pages. Please call Brother Customer Service

when the following messages appear on the

LCD.

Packing and shipping

the machine C

When you transport the machine, use the

packing materials that came with your

machine. If you do not pack the machine

properly, you could void your warranty. The

machine should be adequately insured with

the carrier.

aTurn off the machine’s power switch.

bUnplug the machine from the telephone

wall jack.

cUnplug all the cables and AC power

cord from the machine.

dPush the Scanner Lock Lever down to

lock the scanner. This lever is located on

the left of the scanner glass.

CAUTION

Damage caused to your machine by failure

to lock the scanner before packing and

shipping may void your warranty.

eOpen the front cover.

fTake out the drum unit and toner

cartridge assembly. Leave the toner

cartridge installed in the drum unit.

gPut the drum unit and toner cartridge

assembly into the plastic bag and seal

the bag.

hClose the front cover.

iWrap the machine in the plastic bag and

put it in the original carton with the

original packing material.

LCD message Description

Replace PF

KitMP

Replace paper feeding kit for

MP tray.

Replace PF

Kit1

Replace paper feeding kit for

Tray 1.

Replace PF

Kit2

Replace paper feeding kit for

Tray 2.

Replace Fuser Replace fuser unit.

Replace Laser Replace laser unit.

138

jPack the drum unit and toner cartridge

assembly, AC power cord and printed

materials in the original carton as shown

below.

Note

If you are returning your machine to

Brother as part of the Exchange Service,

pack only the machine. Keep all separate

parts and printed materials to use with

your ‘Exchange’ machine.

kClose the carton and tape it shut.

Machine Information C

Checking the serial number C

You can see the machine’s serial number on

the LCD.

aPress Menu, 7, 1.

71.Serial No.

XXXXXXXXX

bPress Stop/Exit.

Checking the page counters C

You can see the machine’s page counters for

copies, printed pages, reports and lists, faxes

or a summary total.

aPress Menu, 7, 2.

The LCD shows number of pages for

Total and Copy.

72.Page Counter

a Total :XXXXXX

b Copy :XXXXXX

bPress a or b to see Print or

List/Fax.

72.Page Counter

a Print :XXXXXX

b List/Fax :XXXXXX

cPress Stop/Exit.

Troubleshooting and routine maintenance

139

Checking the remaining life of

parts C

You can view the remaining life of these parts

on the LCD.

aPress Menu, 7, 3.

73.Parts Life

1.Drum

2.Fuser

3.Laser

Select ab & OK

bPress a or b to select 1.Drum,

2.Fuser, 3.Laser, 4.PF Kit MP,

5.PF Kit 1 or 6.PF Kit 2.

Press OK.

73.Parts Life

1.Drum

Remaining:100%

Note

The life check of a part will be accurate

only if that part’s life counter was reset

when the new part was installed. It will not

be accurate if that part’s life counter was

reset during the life of the used part.

140

On-screen

programming D

Your machine has been designed to be easy

to use. The LCD provides on-screen

programming using the menu keys.

We have created step by step on-screen

instructions to help you program your

machine. Simply follow the steps as they

guide you through the menu selections and

programming options.

Menu table D

You can program your machine without the

User’s Guide by using the Menu table on

page 142. These pages list the menu

selections and options.

Press Menu followed by the menu numbers

to program your machine.

For example, to set Beeper volume to Low.

aPress Menu, 1, 4, 2.

bPress a or b to choose Low.

cPress OK.

Memory storage D

Your menu settings are stored permanently,

and in the event of a power failure will not be

lost. Temporary settings (for example,

Contrast, Overseas Mode) will be lost. Your

machine can store the date and time for up to

4 days.

Menu keys D

Menu and Features D

Access the menu.

Go to the next menu level.

Accept an option.

Exit the menu by pressing

repeatedly.

Go back to the previous menu

level.

Scroll through the current menu

level.

Go back to the previous menu

level or forward to the next menu

level.

Exit the menu.

Menu and Features

141

To access the menu mode:

aPress Menu.

bChoose an option.

Press 1 for General Setup menu.

Press 2 for Fax menu.

Press 3 for Copy menu.

Press 4 for Printer menu.

Press 5 for Print Reports menu.

Press 6 for LAN menu.

Press 7 for Machine Info. menu.

Press 0 for Initial Setup.

You can also scroll through each menu

level by pressing a or b for the

direction you want.

cPress OK when the option you want is

highlighted on the LCD.

The LCD will then show the next menu

level.

dPress a or b to scroll to your next menu

selection.

ePress OK.

When you have finished setting an

option, the LCD shows Accepted.

142

Menu Table D

The factory settings are shown in Bold with an asterisk.

Choose & OK Choose & OK to accept to exit

Main Menu Submenu Menu Selections Options Descriptions Page

1.General

Setup

1.Mode Timer —0 Sec

30 Secs

1 Min

2 Mins*

5 Mins

Off

Sets the time to return to

Fax mode and the time the

machine will change from

individual user to public

user when using Secure

Function Lock.

2.Paper Type 1.MP Tray Thin

Plain*

Thick

Thicker

Transparency

Recycled Paper

Sets the type of paper in

the MP tray.

2.Tray#1 Thin

Plain*

Thick

Thicker

Transparency

Recycled Paper

Sets the type of paper in

the paper tray.

3.Tray#2

(This menu only

appears if you have

the optional tray #2)

Thin

Plain*

Thick

Thicker

Recycled Paper

Sets the type of paper in

the optional paper tray #2.

Menu and Features

143

1.General

Setup

(Continued)

3.Paper Size 1.MP Tray A4

Letter*

Legal

Executive

Folio

Any

Sets the size of the paper

in the MP tray.

2.Tray#1 A4

Letter*

Legal

Executive

Folio

Sets the size of the paper

in the paper tray.

3.Tray#2

(This menu only

appears if you have

the optional tray #2)

Letter*

Legal

Executive

Folio

Sets the size of the paper

in the optional paper tray

#2.

4.Volume 1.Ring Off

Low

Med*

High

Adjusts the ring volume. 21

2.Beeper Off

Low

Med*

High

Adjusts the volume level of

the beeper.

3.Speaker Off

Low

Med*

High

Adjusts the speaker

volume.

Main Menu Submenu Menu Selections Options Descriptions Page

144

1.General

Setup

(Continued)

5.Auto

Daylight

—On

Off*

Changes for Daylight

Savings Time

automatically.

6.Ecology 1.Toner Save On

Off*

Increases the page yield of

the toner cartridge.

2.Sleep Time (0-99)

05 Min*

Conserves power. 23

7.Tray Use 1.Copy Tray#1 Only

Tray#2 Only

MP Only

MP>T1>T2*

T1>T2>MP

(Tray#2 or T2

appears only if you

installed the optional

paper tray.)

Selects the tray that will be

used for Copy mode.

2.Fax Tray#1 Only

Tray#2 Only

MP Only

MP>T1>T2

T1>T2>MP*

(Tray#2 or T2

appears only if you

installed the optional

paper tray.)

Selects the tray that will be

used for Fax mode.

3.Print Tray#1 Only

Tray#2 Only

MP Only

MP>T1>T2*

T1>T2>MP

(Tray#2 or T2

appears only if you

installed the optional

paper tray.)

Selects the tray that will be

used for PC print.

8.LCD

Contrast

—-nnnno+

-nnnon+

-nnonn+*

-nonnn+

-onnnn+

Adjusts the contrast of the

LCD.

Main Menu Submenu Menu Selections Options Descriptions Page

Menu and Features

145

1.General

Setup

(Continued)

9.Security 1.Setting Lock — Stops unauthorized users

from changing the

machine’s current settings.

2.Function Lock — Can restrict selected

machine operation for up

to 25 individual users and

all other non-authorized

Public users.

2.Fax 1.Setup

Receive

(In Fax mode only)

1.Ring Delay 00

04*

Sets the number of rings

before the machine

answers in Fax Only or

Fax/Tel mode.

2.F/T Ring Time 20 Secs*

30 Secs

40 Secs

70 Secs

Sets the pseudo/double-

ring time in Fax/Tel mode.

3.Easy Receive On*

Off

Receives fax messages

without pressing Start.

4.Remote Codes On* (l51, #51)

Off

Allows you to answer all

calls at an extension or

external phone and use

codes to turn the machine

on or off. You can

personalize these codes.

5.Auto

Reduction

On*

Off

Cuts the size of incoming

faxes.

6.Print Density -nnnno+

-nnnon+

-nnonn+*

-nonnn+

-onnnn+

Makes printouts darker or

lighter.

7.Polling RX Sets up your machine to

poll another fax machine.

8.Fax Rx Stamp On

Off*

Prints the received time

and date on the top of the

received faxes.

9.Duplex

(MFC-8670DN,

MFC-8860DN and

MFC-8870DW only)

Off*

Prints received faxes on

both sides of the paper.

Main Menu Submenu Menu Selections Options Descriptions Page

146

2.Fax

(Continued)

2.Setup Send

(In Fax mode only)

1.Contrast Auto*

Light

Dark

Changes the lightness or

darkness of faxes you

send.

2.Fax

Resolution

Standard*

Fine

S.Fine

Photo

Sets the default resolution

for outgoing faxes.

3.Delayed Fax — Sets the time of day in 24

hour format that the

delayed faxes will be sent.

4.Batch TX On

Off*

Combines delayed faxes

going to the same fax

number at the same time of

day into one.

5.Real Time TX Next Fax:On

Next Fax:Off

Off*

Sends a fax without using

the memory.

6.Polled TX On

Off*

Sets up your machine with

a document to be retrieved

by another fax machine.

7.Coverpg Setup Next Fax:On

Next Fax:Off

Off*

Print Sample

Automatically sends a

cover page you have

programmed.

8.Coverpage Msg — Sets up your own

comments for the fax cover

page.

9.Overseas Mode On

Off*

If you are having difficulty

sending faxes overseas,

set this to on.

0.Glass Fax

Size

A4/Letter*

Legal/Folio

Adjusts the scan area of

the scanner glass to the

size of the document.

3.Set

Quick-Dial

1.One-Touch

Dial

— Stores up to 40 One-Touch

Dial numbers, so you can

dial by pressing one key

(and Start).

2.Speed-Dial — Stores up to 300 Speed-

Dial numbers, so you can

dial by pressing only a few

keys (and Start).

3.Setup Groups — Sets up to 20 Group

numbers for Broadcasting.

Main Menu Submenu Menu Selections Options Descriptions Page

Menu and Features

147

2.Fax

(Continued)

4.Report

Setting

1.Transmission On

On+Image

Off*

Off+Image

Sets initial setup for

Transmission Verification

Report and Fax Journal.

2.Journal

Period

Off

Every 50 Faxes*

Every 6 Hours

Every 12 Hours

Every 24 Hours

Every 2 Days

Every 7 Days

5.Remote

Fax Opt

1.Fwd/Page/

Store

(Backup Print)

Off*

Fax Forward

Paging

Fax Storage

PC Fax Receive

Sets the machine to

forward fax messages, to

call your pager, to store

incoming faxes in the

memory (so you can

retrieve them while you are

away from your machine),

or to send faxes to your

PC.

If you choose Fax Forward

or PC Fax Receive, you

can turn on the safety

feature backup print.

2.Remote Access ---lSets your own code for

Remote Retrieval.

3.Print Fax — Prints incoming faxes

stored in the memory.

6.Remaining

Jobs

— — You can check which jobs

are in the memory and lets

you cancel chosen jobs.

0.Miscellaneous

1.Compatibility High*

Normal

Basic

Adjusts the equalization for

transmission difficulties.

115

2.Distinctive Off*

Set (On)

Uses the telephone

company’s Distinctive Ring

subscriber service to

with the machine.

3.Caller ID Display#*

Print Report

View or print a list of the

last 30 Caller IDs stored in

the memory.

Main Menu Submenu Menu Selections Options Descriptions Page

148

3.Copy 1.Quality —Auto*

Photo

Text

You can choose the Copy

resolution for your type of

document.

2.FB Txt

Quality

—1200×600dpi

600dpi*

You can change to the

higher Copy resolution

when you make a text copy

with 100% ratio using the

scanner glass.

3.Contrast —-nnnno+

-nnnon+

-nnonn+*

-nonnn+

-onnnn+

Adjusts the contrast for

copies.

4.Printer 1.Emulation —Auto (EPSON)*

Auto (IBM)

HP LaserJet

BR-Script 3

Epson FX-850

IBM Proprinter

Chooses the emulation

mode.

See

Software

User

’

Guide

on the

CD-ROM.

2.Print

Options

1.Internal Font — Prints a list of the

machine’s internal fonts.

2.Configuration — Prints a list of the

machine’s printer settings.

3.Reset

Printer

—1.Reset

2.Exit

Restores the printer

settings to the original

factory default settings.

5.Print

Reports

1.Transmission

1.View on LCD

2.Print Report

— You can view the

Transmission Verification

Report for your last 200

outgoing faxes and print

the last report.

2.Help List — — Prints the Help List so you

can see at-a-glance how to

quickly program your

machine.

3.Tel

Index List

1.Numeric

2.Alphabetic

— Lists name and numbers

stored in the One-Touch

and Speed-Dial memory,

in numerical or

alphabetical order.

4.Fax

Journal

— — Lists information about

your last 200 incoming and

outgoing faxes. (TX means

Transmit.) (RX means

Receive.)

5.User

Settings

— — Lists your settings. 71

6.Network

Config.

— — Lists your Network

settings.

Main Menu Submenu Menu Selections Options Descriptions Page

Menu and Features

149

6.LAN

(For

MFC-8460N

MFC-8660DN,

MFC-8670DN

and

MFC-8860DN)

1.TCP/IP 1.BOOT Method Auto*

Static

RARP

BOOTP

DHCP

Chooses the BOOT method

that best suits your needs.

See Network User’s Guide on the CD-ROM.

2.IP Address [000-255].

[000-255].

[000-255]

Enter the IP address.

3.Subnet Mask [000-255].

[000-255].

[000-255]

Enter the Subnet mask.

4.Gateway [000-255].

[000-255].

[000-255]

Enter the Gateway address.

5.Node Name BRN_XXXXXX Enter the Node name.

6.WINS Config Auto*

Static

Chooses the WINS

configuration mode.

7.WINS Server (Primary)

000.000.000.000

(Secondary)

000.000.000.000

Specifies the IP address of the

primary or secondary WINS

server.

8.DNS Server (Primary)

000.000.000.000

(Secondary)

000.000.000.000

Specifies the IP address of the

primary or secondary DNS

server.

9.APIPA On*

Off

Automatically allocates the IP

address from the

linklocal address range.

0.IPv6 On

Off*

2.Ethernet Auto*

100B-FD

100B-HD

10B-FD

10B-HD

Chooses the Ethernet link

mode.

Main Menu Submenu Menu Selections Options Descriptions Page

150

Main

Submenu Menu Selections Options Descriptions Page

6.LAN (For MFC-8460N, MFC-8660DN, MFC-8670DN and MFC-8860DN) (Continued)

3.Setup

IFAX

(MFC-8860DN)

1.Setup

Internet

1.Mail

Address

Enter the mail address.

See Network User’s Guide on the CD-ROM.

2.SMTP Server [000-255].

[000-255].

[000-255]

Enter the SMTP server

address.

3.POP3 Server [000-255].

[000-255].

[000-255]

Enter the POP3 server

address.

4.Mailbox

Name

Enter the mail box name.

5.Mailbox Pwd Enter the password to login

to the POP3 server.

2.Setup

Mail RX

1.Auto

Polling

On*

Off

Automatically checks the

POP3 server for new

messages.

2.Poll

Frequency

10 MIN Sets the interval for

checking for new messages

on the POP3 server.

3.Header All

Subject+From+To

None*

Selects the contents of the

mail header to be printed.

4.Del Error

Mail

On*

Off

Deletes error mails

automatically.

Notification

MDN

Off*

Receives notification

messages.

3.Setup

Mail TX

1.Sender

Subject

Displays the subject that is

attached to the Internet Fax

data.

2.Size Limit On

Off*

Limits the size of E-mail

documents.

Notification

Off*

Sends notification

messages.

4.Setup Relay 1.Rly

Broadcast

Off*

Relays a document to

another fax machine.

2.Relay

Domain

RelayXX: Registers the Domain

name.

3.Relay

Report

Off*

Prints the Relay Broadcast

Report.

Menu and Features

151

6.LAN (For MFC-8460N, MFC-8660DN, MFC-8670DN and MFC-8860DN) (Continued)

4.Scan to

(MFC-8860DN)

1.Color PDF*

JPEG

Chooses the file format to

send the scanned data.

See Network User’s Guide on the CD-ROM.

2.B/W PDF*

TIFF

3.Scan to

FTP

(MFC-8460N,

MFC-8660DN

and

MFC-8670DN)

5.Scan to

FTP

(MFC-8860DN)

1.Color PDF*

JPEG

2.B/W PDF*

TIFF

6.Fax to

Server

(MFC-8860DN)

Off*

You can store a prefix/suffix

address in the machine and

can send a document from a

fax server system.

7.Time

Zone

(MFC-8860DN)

UTC-XX:XX Sets the time zone for your

country.

0.Factory

Reset

1.Reset 1.Yes

2.No

Restore all network settings

to factory default.

2.Exit

6.LAN (MFC-8870DW)

1.Wired 1.TCP/IP 1.BOOT Method Auto*

Static

RARP

BOOTP

DHCP

Chooses the BOOT method

that best suits your needs.

2.IP Address [000-255].

[000-255].

[000-255]

Enter the IP address.

3.Subnet Mask [000-255].

[000-255].

[000-255]

Enter the Subnet mask.

4.Gateway [000-255].

[000-255].

[000-255]

Enter the Gateway address.

5.Node Name BRN_XXXXXX Enter the Node name.

6.WINS Config Auto*

Static

Chooses the WINS

configuration mode.

Main

Submenu Menu Selections Options Descriptions Page

152

6.LAN (MFC-8870DW) (Continued)

1.Wired

(Continued)

1.TCP/IP

(Continued)

7.WINS Server (Primary)

000.000.000.000

(Secondary)

000.000.000.000

Specifies the IP address of

the primary or secondary

WINS server.

See Network User’s Guide on the CD-ROM.

8.DNS Server (Primary)

000.000.000.000

(Secondary)

000.000.000.000

Specifies the IP address of

the primary or secondary

DNS server.

9.APIPA On*

Off

Automatically allocates the

IP address from the link-

local address range.

0.IPv6 On

Off*

Enable or Disable the IPv6

protocol. If you want to use

the IPv6 protocol, visit

http://solutions.brother.com

for more information.

2.Ethernet Auto*

100B-FD

100B-HD

10B-FD

10B-HD

Chooses the Ethernet link

mode.

3.Set to

Default

1.Reset 1.Yes

2.No

Restore the wired network

setting to factory default.

2.Exit

4.Wired

Enable

On*

Off

2.WLAN 1.TCP/IP 1.BOOT Method Auto*

Static

RARP

BOOTP

DHCP

Chooses the BOOT method

that best suits your needs.

2.IP Address [000-255].

[000-255].

[000-255]

Enter the IP address.

3.Subnet Mask [000-255].

[000-255].

[000-255]

Enter the Subnet mask.

4.Gateway [000-255].

[000-255].

[000-255]

Enter the Gateway address.

5.Node Name BRN_XXXXXX Enter the Node name.

Main

Submenu Menu Selections Options Descriptions Page

Menu and Features

153

6.LAN (MFC-8870DW) (Continued)

2.WLAN

(Continued)

1.TCP/IP

(Continued)

6.WINS Config Auto*

Static

Chooses the WINS

configuration mode.

See Network User’s Guide on the CD-ROM.

7.WINS Server (Primary)

000.000.000.000

(Secondary)

000.000.000.000

Specifies the IP address of

the primary or secondary

WINS server.

8.DNS Server (Primary)

000.000.000.000

(Secondary)

000.000.000.000

Specifies the IP address of

the primary or secondary

DNS server.

9.APIPA On*

Off

Automatically allocates the

IP address from the link-

local address range.

0.IPv6 On

Off*

Enable or Disable the IPv6

protocol. If you want to use

the IPv6 protocol, visit

http://solutions.brother.com

for more information.

2.Setup WLAN 1.Setup

Wizard

You can configure your print

server.

2.SecurEasySetup

You can configure the

wireless network easily.

3.WLAN Status 1.Status

Active(11b)

Active(11g)

Wired LAN Active

WLAN OFF

Connection NG

You can see the current

wireless network status.

2.Signal Strong

Medium

Weak

None

You can see the current

wireless network signal

strength.

3.SSID You can see the current

SSID.

4.Comm.Mode Ad-hoc

Infrastructure

You can see the current

Communication Mode.

4.Setup to

Default

1.Reset 1.Yes

2.No

Restore the wireless

network setting to factory

default.

2.Exit

5.WLAN Enable On

Off*

Enable or Disable the

wireless LAN manually.

Main

Submenu Menu Selections Options Descriptions Page

154

6.LAN (MFC-8870DW) (Continued)

3.Setup

IFAX

1.Setup

Internet

1.Mail

address

Enter the mail address.

See Network User’s Guide on the CD-ROM.

2.SMTP Server [000-255].

[000-255].

[000-255]

Enter the SMTP server

address.

3.POP3 Server [000-255].

[000-255].

[000-255]

Enter the POP3 server

address.

4.Mailbox

Name

Enter the mail box name.

5.Mailbox Pwd Enter the password to login

to the POP3 server.

2.Setup

Mail RX

1.Auto

Polling

On*

Off

Automatically checks the

POP3 server for new

messages.

2.Poll

Frequency

10 MIN Sets the interval for

checking for new messages

on the POP3 server.

3.Header All

Subject+From+To

None*

Selects the contents of the

mail header to be printed.

4.Del Error

Mail

On*

Off

Deletes error mails

automatically.

5.Notification

MDN

Off*

Receives notification

messages.

3.Setup

Mail TX

1.Sender

Subject

Displays the subject that is

attached to the Internet Fax

data.

2.Size Limit On

Off*

Limits the size of E-mail

documents.

Notification

Off*

Sends notification

messages.

4.Setup Relay 1.Rly

Broadcast

Off*

Relays a document to

another fax machine.

2.Relay

Domain

RelayXX: Registers the Domain

name.

3.Relay

Report

Off*

Prints the Relay Broadcast

Report.

Main

Submenu Menu Selections Options Descriptions Page

Menu and Features

155

6.LAN (MFC-8870DW) (Continued)

4.Scan

to Email

1.Color PDF*

JPEG

Chooses the file format to

send the scanned data.

See Network User’s Guide on the CD-ROM.

2.B/W PDF*

TIFF

5.Scan

to FTP

1.Color PDF*

JPEG

2.B/W PDF*

TIFF

6.Fax

to Server

Off*

You can store a prefix/suffix

address in the machine and

can send a document from a

fax server system.

7.Time

Zone

UTC-XX:XX Sets the time zone for your

country.

0.Factory

Reset

1.Reset 1.Yes

2.No

Restores all network

settings to factory default.

2.Exit

Main

Submenu Menu Selections Options Descriptions Page

156

Main Menu Submenu Menu Selections Options Descriptions Page

7.Machine

Info.

1.Serial No. ——You can check the serial

number of your machine. 138

2.Page

Counter

—Total

Copy

List/Fax

You can check the number of

total pages the machine has

printed during its life.

138

3.Parts Life 1.Drum

2.Fuser

3.Laser

4.PF Kit MP

5.PF Kit 1

6.PF Kit 2

—You can check the percentage

of a machine part’s life that

remains available.

PF Kit 2 appears only

when the optional LT-5300

tray is installed.

139

0.Initial

Setup

1.Receive

Mode

—Fax Only*

Fax/Tel

External TAD

Manual

Chooses the receive mode that

best suits your needs. 40

2.Date/Time ——Puts the date and time on the

LCD and in headings of faxes

you send.

See

Quick

Setup

Guide.

3.Station ID —Fax:

Tel:

Name:

Sets your name and fax

number to appear on each

page you fax.

4.Tone/Pulse

(Canada only)

—Tone*

Pulse

Chooses the dialing mode.

4.Dial Tone

(USA only)

5.Dial Tone

(Canada only)

—Detection

No Detection*

You can shorten the dial tone

detect pause. 115

0.Local

Language

(Canada only)

—English*

French

Allows you to change the LCD

language for your country. See

Quick

Setup

Guide.

Menu and Features

157

Entering Text D

When setting certain menu selections, such as the Station ID, you will need to type text

characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have

printed letters because they are used for special characters.

Press the appropriate dial pad key the required number of times to access the characters below:

(For setting an e-mail address and a Node Name)

(For setting other menu selections)

Inserting spaces

To enter a space in a fax number, press c once between numbers. To enter a space in a name,

press c twice between characters.

Making corrections

If you entered a letter incorrectly and want to change it, press d to move the cursor under the

incorrect character, and then press Clear/Back.

Repeating letters

To enter a character on the same key as the previous character, press c to move the cursor right

before pressing the key again.

Press

Key

one

time

two

times

three

times

four

times

five

times

six

times

seven

times

eight

times

2abcABC2a

3de fDEF3d

4ghiGHI4g

5jklJKL5j

6mnoMNO6m

7pqr sPQRS

8tuvTUV8t

9wxyzWXYZ

Press

Key

one

time

two

times

three

times

four

times

2ABC2

3DEF3

4GH I 4

5JKL5

6MNO6

7PQRS

8TUV8

9WXY Z

158

Special characters and symbols

Press l, # or 0, then press d or c to move the cursor under the symbol or character you want.

Press OK to select it.

1m is not available for I-Fax settings.

Press lfor (space) ! " # $ % & ' ( ) l + , - . / m 1

Press #for : ; < = > ? @ [ ] ^ _

Press 0for Á À Ã Â Ç É È Ê Ë Í Î Ï Ó Õ Ô Ö Œ Ú Ù Û Ø

159

General

Specifications

Memory Capacity 32 MB

ADF (automatic document

feeder)

Up to 50 pages (Staggered)

Duplex, up to Letter/A4 (MFC-8670DN/MFC-8860DN/8870DW)

Recommended Environment:

Temperature: 68° F to 86° F (20 to 30° C)

Humidity: 50% - 70%

Paper: Xerox 4200 or Xerox 4024 (20 lb/Letter)

Paper Tray 250 Sheets [20 lb (80 g/m2)]

Printer Type Laser

Print Method Electrophotography by semiconductor laser beam scanning

LCD (liquid crystal display) 22 characters × 5 lines

Power Source 100-120 V AC 50/60 Hz

Power Consumption Copying: Average 660 W

Sleep: Average 17 W (MFC-8460N, MFC-8660DN,

MFC-8670DN and MFC-8860DN)

Average 18 W (MFC-8870DW)

Standby: Average 85 W

Dimensions

Weight Without Drum/Toner Unit:

36.4 lb (16.5 kg) (MFC-8460N)

36.9 lb (16.7 kg) (MFC-8660DN, MFC-8670DN, MFC-8860DN

and MFC-8870DW)

Noise level Sound power

Operating (Copying): LWAd = 7.0 Bell

Standby: LWAd = 4.6 Bell

Sound pressure

Operating (Copying): LpAm = 55 dBA

Standby: LpAm = 30 dBA

Temperature Operating: 50° F to 90.5° F (10 to 32.5° C)

Storage: 32° F to 104° F (0 to 40° C)

Humidity Operating: 20 to 80% (without condensation)

Storage: 10 to 90% (without condensation)

20.9 in.

(531 mm)

17.7 in.

(450 mm)

18.7 in.

(475 mm)

160

Print media

Paper Input Paper Tray

Paper type:

Plain paper, Bond Paper, Recycled paper or Transparencies

Paper size:

Letter, Legal, A4, Executive, A5, A6, B5, B6 and Folio

Paper Weight:

16 to 28 lb (60 to 105 g/m2)

Maximum paper tray capacity: Up to 250 sheets of 20 lb

(80 g/m2) plain paper or up to 10 transparencies

Multi-purpose tray (MP tray)

Paper type:

Plain paper, Recycled paper, Transparencies, Envelopes,

Bond paper or Labels

Paper size:

Width: 2.75 to 8.5 in. (69.9 to 215.9 mm)

Length: 4.57 to 16 in. (116.0 to 406.4 mm)

Paper Weight:

16 to 43 lb (60 to 161 g/m2)

Maximum paper tray capacity: Up to 50 sheets of 20 lb

(80 g/m2) plain paper

Paper Output Up to 150 sheets (Face down print delivery to the output paper

tray)

Specifications

161

Fax

1‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, JBIG code).

Specifications and printed materials are subject to change without prior notice.

2‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications

and printed materials are subject to change without prior notice.

Compatibility ITU-T Group 3

Duplex Fax (Receive) Yes (MFC-8670DN, MFC-8860DN and MFC-8870DW only)

Coding System MH/MR/MMR/JBIG

Modem Speed Automatic Fallback: 33600 bps

Single-Sided Document Size ADF Width: 5.8 to 8.5 in. (148.0 to 215.9 mm)

ADF Length: 5.8 to 14 in. (148.0 to 355.6 mm)

Scanner Glass Width: Max. 8.5 in. (215.9 mm)

Scanner Glass Length: Max. 14 in. (355.6 mm)

2-Sided (Duplex) Document Size

(MFC-8670DN, MFC-8860DN

and MFC-8870DW only)

ADF Width: 5.8 to 8.5 in. (148.0 to 215.9 mm)

ADF Length: 5.8 to 11.7 in. (148.0 to 297.0 mm)

Scanning Width Max. 8.2 in. (208 mm)

Printing Width Max. 8.2 in. (208 mm)

GrayScale 256 levels

Polling Types Standard, Sequential

Contrast Control Automatic/Light/Dark (manual setting)

Resolution Horizontal

203 dot/inch (8 dot/mm)

Vertical

Standard: 98 line/inch (3.85 line/mm)

Fine: 196 line/inch (7.7 line/mm)

Photo: 196 line/inch (7.7 line/mm)

Superfine: 392 line/inch (15.4 line/mm)

One-Touch Dial 40 (20 × 2)

Speed-Dial 300 stations

Broadcasting 390 stations

Automatic Redial Yes,1 time after 5 minutes

Auto Answer 0, 1, 2, 3 or 4 rings

Communication Source Public switched telephone network.

Memory Transmission Up to 600 1 /500 2 pages

Out of Paper Reception Up to 600 1 /500 2 pages

162

Copy

1When making a copy from the scanner glass in text quality mode at the 100% ratio.

Color/Monochrome Monochrome

Duplex Copying Yes (MFC-8670DN, MFC-8860DN and MFC-8870DW only)

Single-Sided Document Size ADF Width: 5.8 to 8.5 in. (148.0 to 215.9 mm)

ADF Length: 5.8 to 14 in. (148.0 to 355.6 mm)

Scanner Glass Width: Max. 8.5 in. (215.9 mm)

Scanner Glass Length: Max. 14 in. (355.6 mm)

Copy Width: Max. 8.32 in. (211.3 mm)

2-Sided (Duplex) Document Size

(MFC-8670DN, MFC-8860DN

and MFC-8870DW only)

ADF Width: 5.8 to 8.5 in. (148.0 to 215.9 mm)

ADF Length: 5.8 to 11.7 in. (148.0 to 297.0 mm)

Multiple Copies Stacks or Sorts up to 99 pages

Reduce/Enlarge 25% to 400% (in increments of 1%)

Resolution Up to 1200 × 600 dpi 1

First Copy Out Time Approx. 10.5 seconds

Specifications

163

Scan

1Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows® XP (resolution up to 19200 × 19200 dpi can be

chosen by using the Brother scanner utility)

2When using the scanner glass

Color/Monochrome Yes

Duplex Scanning Yes (MFC-8670DN, MFC-8860DN and MFC-8870DW only)

TWAIN Compliant Yes (Windows® 98/98SE/Me/2000 Professional/XP/

Windows NT® Workstation Version 4.0/Windows Vista®)

Mac OS® 9.1 - 9.2/Mac OS® X 10.2.4 or greater

WIA Compliant Yes (Windows® XP)

Color Depth 24 bit color

Resolution Up to 19200 × 19200 dpi (interpolated) 1

Up to 600 × 2400 dpi (optical) 2

Single-Sided Document Size ADF Width: 5.8 to 8.5 in. (148.0 to 215.9 mm)

ADF Length: 5.8 to 14 in. (148.0 to 355.6 mm)

Scanner Glass Width: Max. 8.5 in. (215.9 mm)

Scanner Glass Length: Max. 14 in. (355.6 mm)

2-Sided (Duplex) Document Size

(MFC-8670DN, MFC-8860DN

and MFC-8870DW only)

ADF Width: 5.8 to 8.5 in. (148.0 to 215.9 mm)

ADF Length: 5.8 to 11.7 in. (148.0 to 297.0 mm)

Scanning Width Max. 8.35 in. (212 mm)

Gray Scale 256 levels

164

1If you use the high quality 1200 dpi setting (1200 × 1200 dpi) the print speed will be slower.

2From standard paper tray and optional paper tray.

Interfaces

1Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB

1.1 interface.

Note

MFC-8660DN and MFC-8670DN include USB cable.

Emulation PCL6

BR-Script (PostScript) Level 3

IBM® Proprinter XL

Epson® FX-850™

Printer Driver Brother GDI (Graphic Device Interface) printer driver support for

Windows® 98/98SE/Me/2000 Professional/XP/

Windows NT® Workstation Version 4.0/Windows Vista®

Brother Laser Driver for Mac OS® 9.1 - 9.2/Mac OS® X 10.2.4 or

greater

Resolution 1200 dpi 1, HQ1200 (2400 × 600 dpi), 600 dpi, 300 dpi

Print Speed Up to 30 pages/minute (Letter size) 2

Duplex Printing Up to 13 sides/minute (6.5 pages)

(MFC-8660DN, MFC-8670DN, MFC-8860DN and

MFC-8870DW only)

First Print Less than 8.5 seconds

Parallel A bi-directional shielded parallel cable that is IEEE 1284

compliant and no longer than 6 feet (2.0 m).

USB A USB 2.0 interface cable that is no longer than 6 feet (2.0 m). 1

LAN cable Ethernet UTP cable category 5 or greater.

Wireless LAN

(MFC-8870DW only)

Your machine supports IEEE 802.11b/g wireless communication

with your wireless LAN using Infrastructure mode or a wireless

Peer-to-Peer connection in Ad-hoc mode.

Specifications

165

Computer requirements

1For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi

2Dedicated "Scan to" key functions only in the Mac OS® X 10.2.4 or greater.

3Network PC Fax Receive not supported in Windows NT® Workstation 4.0.

4Network Scanning not supported in Windows NT® Workstation 4.0 and Mac OS® 9.1-9.2

(Scan to Email Server <MFC-8860DN/8870DW only> and Scan to FTP are supported).

For Wireless support on Windows Professional x64 bit Edition and NT Workstation 4.0, please visit http://solutions.brother.com.

6Third party USB ports are not supported.

7PaperPort™ 9SE is for Windows® 98, 98SE, Me, NT® Workstation 4.0, 2000 and XP.

PaperPort™ 11SE is for Windows Vista® only.

8Wireless feature is availabel for MFC-8870DW only.

Minimum System Requirements and Supported PC Software Functions

Computer Platform &

Operating System

Version

Supported

Software

Functions

PC Interface

Processor

Minimum Speed

Minimum

RAM

Recommended

RAM

Available Hard

Disk Space

For

Drivers

For

Applications

98, 98SE

Parallel, USB,

Ethernet,

Wireless

802.11 b/g

Intel

Pentium

or equivalent

32 MB 128 MB 90 MB 130 MB

Parallel, USB,

Ethernet,

Wireless

802.11 b/g

Workstation 4.0

Parallel,

Ethernet,

Wireless

802.11 b/g

5 8

64 MB 256 MB

Windows

Operating

System

2000

Professional

Printing,

PC Fax 3,

Scanning 4

Parallel, USB,

Ethernet,

Wireless

802.11 b/g

XP Home

XP Professional

Parallel, USB,

Ethernet,

Wireless

802.11 b/g

128 MB

256 MB 150 MB 220 MB

XP Professional

x64 bit Edition

Parallel, USB,

Ethernet,

Wireless

802.11 b/g

5 8

AMD Opteron

™

AMD Athlon™ 64

Intel® Xeon™

with Intel® EM64T

Intel® Pentium® 4

with Intel® EM64T

256 MB

512 MB 150 MB 220 MB

Windows

Vista® 1

USB, Ethernet,

Wireless

802.11 b/g

5 8

Intel

Pentium

4 or

equivalent 64-bit

(Intel

64 or AMD64)

supported CPU

512 MB 1GB 500MB 500MB

Apple

Macintosh

Operating

System

OS 9.1 - 9.2

Printing,

PC Fax Send,

Scanning

USB

Ethernet

All base models

meet minimum

Requirements

64 MB 80 MB 200 MB

OS X 10.2.4

or greate

Printing,

PC Fax Send,

Scanning

USB

, Ethernet,

Wireless

802.11 b/g

128 MB

160 MB

166

Consumable items

1When printing Letter or A4 size paper at 5% print coverage

Toner Cartridge Life TN-550: Standard Toner Cartridge: Approx. 3,500 pages 1

TN-580: High-Yield Toner Cartridge: Approx. 7,000 pages 1

Drum Unit Life Expectancy DR-520: Approx. 25,000 pages

Specifications

167

Ethernet wired network

1PC Fax Send for Mac®

2Mac OS® 9.1 - 9.2 (Brother Laser Driver over TCP/IP)

Mac OS® X 10.2.4 or greater (mDNS)

Dedicated ‘Scan’ key and direct Network Scanning supported in Mac OS® X 10.2.4 or greater.

3For Windows Vista® Users only, BRAdmin Professional and Web BRAdmin are available as a download from

http://solutions.brother.com

4Web BRAdmin is available as a download from http://solutions.brother.com

Model name NC-6400h

LAN You can connect your machine to a network for Network

Printing, Network Scanning, PC Fax and Remote Setup. 1

Support for Windows® 98/98SE/Me/2000/XP/Windows NT® Workstation

Version 4.0 and Windows Vista®

Mac OS® 9.1 - 9.2/Mac OS® X 10.2.4 or greater 2

Protocols IPv4:

TCP/IP

ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), ICMP,

WINS/NetBIOS, DNS, mDNS, LPR/LPD, Port/Port9100,

NetBIOS Print, IPP, FTP Server, Telnet, SNMP, HTTP, TFTP,

SMTP Client

POP3, LDAP (MFC-8860DN only)

IPv6:

TCP/IP

ICMPv6, NDP, DNS, mDNS, LPR/LPD, Port/Port9100, IPP,

FTP Server, Telnet, SNMP, HTTP, TFTP, SMTP Client

POP3, LDAP (MFC-8860DN only)

Network type Ethernet 10/100 BASE-TX Auto Negotiation (Wired LAN)

Management utilities BRAdmin Professional for Windows®

98/98SE/Me/2000/XP/Windows NT® Workstation Version 4.0

and Windows Vista® 3

BRAdmin Light for Windows Vista® and Mac OS® X 10.2.4 or

greater

Web BRAdmin for Windows® 2000

Professional/Server/Advanced Server, XP Professional (IIS) 4

and Windows Vista® 3

Client computers with a web browser supporting Java™ 4

168

Ethernet wireless network

(MFC-8870DW only)

1PC Fax Send for Mac®

2Mac OS® 9.1 - 9.2 (Brother Laser Driver over TCP/IP)

Mac OS® X 10.2.4 or greater (mDNS)

Dedicated ‘Scan’ key and direct Network Scanning supported in Mac OS® X 10.2.4 or greater.

3Wireless LAN is not available for Mac OS® 9.1 - 9.2.

4For Windows Vista® Users only, BRAdmin Professional and Web BRAdmin are available as a download from

http://solutions.brother.com

5Web BRAdmin is available as a download from http://solutions.brother.com

Model name NC-7200w

LAN You can connect your machine to a network for Network

Printing, Network Scanning, PC Fax and Remote Setup 1.

Support for Windows® 98/98SE/Me/2000/XP/

Windows NT® Workstation Version 4.0 and Windows Vista®

Mac OS® 9.1 - 9.2/Mac OS® X 10.2.4 or greater 2

Protocols IPv4:

TCP/IP

ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), ICMP,

WINS/NetBIOS, DNS, mDNS, LPR/LPD, Port/Port9100,

NetBIOS Print, IPP, FTP Server, Telnet, SNMP, HTTP, TFTP,

SMTP Client, POP3, LDAP

IPv6:

TCP/IP

ICMPv6, NDP, DNS, mDNS, LPR/LPD, Port/Port9100, IPP,

FTP Server, Telnet, SNMP, HTTP, TFTP, SMTP Client POP3,

LDAP

Network type IEEE 802.11 b/g (Wireless LAN) 3

Management utilities BRAdmin Professional for Windows® 98/98SE/Me/2000/XP

and Windows Vista® 4

BRAdmin Light for Windows Vista® and Mac OS® X 10.2.4 or

greater

Web BRAdmin for Windows® 2000 Professional / Server /

Advanced Server, XP Professional (IIS) 5 and Windows Vista® 4

Client computers with a web browser supporting Java™ 5

Specifications

169

Authentication and encryption for wireless users only

Authentication method

The Brother machine supports the following methods:

Open system

Wireless devices are allowed to access the network without any authentication.

Shared key

A secret pre-determined key is shared by all devices that will access the wireless network. The

Brother machine uses the WEP keys as the pre-determined key.

WPA-PSK

Enables a Wi-FI Protected Access Pre-Shared key (WPA-PSK), which enables the Brother

wireless machine to associate with access points using TKIP encryption (WPA-Personal).

LEAP

Cisco LEAP (Light Extensible Authentication Protocol) has been developed by Cisco Systems,

Inc. and enables the Brother wireless product to associate with access points using CKIP and

CMIC encryptions.

Encryption methods

Encryption is used to secure the data that is sent over the wireless network. The Brother machine

supports the following encryption methods:

WEP

By using WEP (Wired Equivalent Privacy), the data is transmitted and received with a secure

key.

TKIP

TKIP (Temporal Key Integrity Protocol) provides per-packet key mixing a message integrity

check and re-keying mechanism.

AES

AES (Advanced Encryption Standard) is Wi-Fi® authorized strong encryption standard.

CKIP

The original Key Integrity Protocol for LEAP by Cisco Systems, Inc.

170

Network key

There are some rules for each security method:

Open system/Shared key with WEP

This key is a 64-bit or 128-bit value that must be entered in an ASCII or hexadecimal format.

• 64 (40) bit ASCII:

Uses 5 text characters.

e.g.“WSLAN” (this is case sensitive).

• 64 (40) bit hexadecimal:

Uses 10 digits of hexadecimal data.

e.g.“71f2234aba”

• 128 (104) bit ASCII:

Uses 13 text characters.

e.g.“Wirelesscomms” (this is case sensitive)

• 128 (104) bit hexadecimal:

Uses 26 digits of hexadecimal data.

e.g.“71f2234ab56cd709e5412aa2ba”

WPA-PSK and TKIP/AES

Uses a Pre-Shared Key (PSK) that is more than 7 and less than 64 characters in length.

Wi-Fi Alliance certification

This wireless Ethernet multi-function print server is a Wi-Fi certified IEEE 802.11b/802.11g

product by the Wi-Fi Alliance. The Wi-Fi Alliance certification ensures the interoperability of other

wireless LAN products based on the IEEE 802.11 specification. For more information on the Wi-Fi

Alliance and other Wi-Fi certified products, visit http://www.wi-fi.org.

171

ADF (automatic document feeder)

The document can be placed in the ADF

and scanned one page at a time

automatically.

Auto Reduction

Reduces the size of incoming faxes.

Automatic fax transmission

Sending a fax without picking up the

handset of the external phone or pressing

Hook.

Automatic Redial

A feature that enables your machine to

redial the last fax number after five

minutes if the fax did not go through

because the line was busy.

Backup Print

Your machine prints a copy of every fax

that is received and stored in memory.This

is a safety feature so you will not lose

messages during a power failure.

Batch Transmission

As a cost saving feature, all delayed faxes

to the same fax number will be sent as one

transmission.

Beeper Volume

Volume setting for the beep when you

press a key or make an error.

Broadcasting

The ability to send the same fax message

to more than one location.

Caller ID

A service purchased from the telephone

company that lets you see the number (or

name) of the party calling you.

Cancel Job

Cancels a programmed job, like Delayed

Fax or Polling.

CNG tones

The special tones (beeps) sent by fax

machines during automatic transmission

to tell the receiving machine that a fax

machine is calling.

Coding method

Method of coding the information

contained in the document. All fax

machines must use a minimum standard

of Modified Huffman (MH). Your machine

is capable of greater compression

methods, Modified Read (MR), Modified

Modified Read (MMR) and JBIG, if the

receiving machine has the same

capability.

Communication error (or Comm. Error)

An error during fax sending or receiving,

usually caused by line noise or static.

Compatibility group

The ability of one fax unit to communicate

with another. Compatibility is assured

between ITU-T Groups.

Contrast

Setting to compensate for dark or light

documents, by making faxes or copies of

dark documents lighter and light

documents darker.

Delayed Fax

Sends your fax at a specified later time

that day.

Distinctive Ring

A subscriber service purchased from the

telephone company that gives you

another phone number on an existing

phone line. The Brother machine uses the

new number to simulate a dedicated fax

line.

Dual Access

Your machine can scan outgoing faxes or

scheduled jobs into memory at the same

time it is sending a fax or receiving or

printing an incoming fax.

Glossary F

172

Easy Receive

Enables your machine to respond to CNG

tones if you interrupt a fax call by

answering it.

ECM (Error Correction Mode)

Detects errors during fax transmission

and resends the pages of the fax that had

an error.

Extension phone

A telephone on the fax number that is

plugged into a separate telephone wall

jack.

External phone

A telephone that is plugged into the EXT

jack of your machine.

F/T Ring Time

The length of time that the Brother

machine rings (when the Receive Mode

setting is Fax/Tel) to notify you to pick up

a voice call that it answered.

Fax Forwarding

Sends a fax received into the memory to

another pre-programmed fax number.

Fax Journal

Lists information about the last 200

incoming and outgoing faxes. TX means

Transmit. RX means Receive.

Fax Receive Code

Press this code (l 5 1) when you answer

a fax call on an extension or external

phone.

Fax Storage

You can store faxes in memory.

Fax tones

The signals sent by sending and receiving

fax machines while communicating

information.

Fax/Tel

You can receive faxes and telephone

calls. Do not use this mode if you are

using a telephone answering device

(TAD).

Fine resolution

Resolution is 203 × 196 dpi. It is used for

small print and graphs.

Gray scale

The shades of gray available for copying

and faxing photographs.

Group number

A combination of One-Touch and Speed-

Dial numbers that are stored on a One-

Touch key or in a Speed-Dial location for

Broadcasting.

Help list

A printout of the complete Menu table that

you can use to program your machine

when you do not have the User’s Guide

with you.

Journal Period

The pre-programmed time period

between automatically printed Fax

Journal Reports. You can print the Fax

Journal on demand without interrupting

the cycle.

LCD (liquid crystal display)

The display screen on the machine that

shows interactive messages during

On-Screen Programming and shows the

date and time when the machine is idle.

Manual fax

When you lift the handset of your external

telephone or press Hook so you can hear

the receiving fax machine answer before

you press Start to begin transmission.

Menu mode

Programming mode for changing your

machine’s settings.

OCR (optical character recognition)

The bundled ScanSoft® PaperPort® or

Presto!® PageManager® software

application converts an image of text to

text you can edit.

Glossary

173

One-Touch

Keys on the machine’s control panel

where you can store numbers for easy

dialing. You can store a second number

on each key if you press Shift and the

One-Touch Key together.

Out of Paper Reception

Receives faxes into the machine’s

memory when the machine is out of paper.

Overseas Mode

Makes temporary changes to the fax

tones to accommodate noise and static on

overseas phone lines.

Paging

This feature enables your machine to call

your pager when a fax is received into its

memory. The machine will also page for

voice messages.

Pause

Allows you to place a 3.5 second delay in

the dialing sequence stored on One-

Touch keys and Speed-Dial numbers.

Press Redial/Pause as many times as

needed for longer pauses.

Polling

The process of a fax machine calling

another fax machine to retrieve waiting fax

messages.

Pulse

A form of rotary dialing on a telephone

line.

Quick Dial List

A listing of names and numbers stored in

One-Touch and Speed-Dial memory, in

numerical order.

Real Time Transmission

When memory is full, you can send faxes

in real time.

Remaining jobs

You can check which jobs are waiting in

memory and cancel jobs individually.

Remote Access Code

Your own four-digit code (– – –l) that

allows you to call and access your

machine from a remote location.

Remote Retrieval Access

The ability to access your machine

remotely from a touch tone phone.

Resolution

The number of vertical and horizontal lines

per inch.

Ring Delay

The number of rings before the machine

answers in Fax Only, Fax/Tel mode.

Ring Volume

Volume setting for the machine’s ring.

Scanning

The process of sending an electronic

image of a paper document into your

computer.

An electronic, alphabetical listing of stored

One-Touch, Speed-Dial and Group

numbers.

Speed-Dial

A pre-programmed number for easy

dialing. You must hold down Shift as you

press Search/Speed Dial, then enter the

three-digit Speed-Dial location and press

Start to begin the dialing process.

Station ID

The stored information that appears on

the top of faxed pages. It includes the

sender’s name and fax number.

TAD (telephone answering device)

You can connect an external device or

answering machine to the EXT. jack of

your machine.

Telephone Answer Code (Fax/Tel mode

only)

When the machine answers a voice call, it

pseudo/double-rings. You can pick up at

an extension phone by pressing this code

(# 5 1).

174

Temporary settings

You can select certain options for each fax

transmission and copy without changing

the default settings.

Tone

A form of dialing on the telephone line

used for Touch Tone telephones.

Transmission

The process of sending faxes over the

phone lines from your machine to the

receiving fax machine.

Transmission Verification Report

A report for each transmission, that shows

its date, time and number.

User Settings List

A printed report that shows the current

settings of the machine.

175

Accessories and supplies .......................... ii

ADF (automatic document feeder) ...........30

using .....................................................11

Answering machine (TAD)

connecting ............................................50

Apple® Macintosh®

See Software User’s Guide on the

CD-ROM.

Automatic

fax receive ............................................41

Easy Receive .....................................42

fax redial ...............................................56

Broadcasting

setting up Groups for ............................61

Brother

accessories and supplies ........................ ii

Brother numbers ...................................... i

Customer Service ....................................i

FAQs (frequently asked questions) .........i

product support ........................................ i

Warranties ................................... iii, iv, vi

Caller ID ...................................................48

print list .................................................49

view list .................................................49

Canceling

fax jobs in memory ................................38

jobs awaiting redial ...............................38

remote fax options ................................66

Cleaning

corona wire .........................................130

drum unit .............................................131

laser scanner window .........................128

scanner glass ......................................128

Connecting

external telephone ................................52

two-line external TAD or telephone ......51

Control panel overview ..............................2

ControlCenter2

See Software User’s Guide on the

CD-ROM.

Copy

Contrast key ......................................... 83

duplex ............................................. 81, 82

Enlarge/Reduce key ............................. 78

enter Copy mode .................................. 76

keys ...................................................... 77

multiple ................................................. 76

N in 1 key (page layout) ....................... 79

poster ................................................... 79

Quality key ........................................... 77

single .................................................... 76

Sort (ADF only) .................................... 83

temporary settings ................................ 77

Tray Select key .................................... 84

using ADF ............................................ 76

Cordless phone ....................................... 53

Cover page

custom comments ................................ 33

for all faxes ........................................... 34

for next fax only .................................... 34

printed form .......................................... 34

Delayed Batch Transmission ................... 38

Dialing

a pause ................................................ 57

access codes and credit card numbers 62

automatic fax redial .............................. 56

Groups (Broadcasting) ......................... 32

manual ................................................. 55

One-Touch ........................................... 55

Speed-Dial ........................................... 55

Distinctive Ring ........................................ 47

setting ring pattern ............................... 48

turning off ............................................. 48

Drum unit

checking (remaining life) .................... 139

cleaning ......................................130, 131

replacing ............................................. 135

Dual Access ............................................ 36

Duplex key (2-sided) ...................30, 81, 82

Index

176

Enlarge/Reduce key .................................78

Envelopes ......................................... 14, 16

Equalization ...........................................115

Error messages on LCD ........................116

Comm. Error .......................................116

No Paper Fed ......................................117

Not Registered ......................................55

Out of Memory ....................................118

Unable to Init. ......................................119

Unable to Print ....................................119

Unable to Scan ...................................119

Extension telephone, using ............... 52, 53

External telephone, connecting ................52

Fax codes

changing ........................................ 54, 67

Fax Receive Code ......................... 52, 53

Remote Access Code ...........................67

Telephone Answer Code ............... 52, 53

Fax Forwarding

Changing at the machine ......................63

changing remotely .......................... 68, 69

programming a number .........................63

Fax Storage .............................................64

printing from memory ............................45

turning off ..............................................66

Fax, stand-alone

receiving ................................................40

at end of conversation ................. 41, 45

backup print ................................ 63, 65

distinctive ring service ........................47

duplex print ........................................44

Easy Receive .....................................42

Fax Forwarding ..................................69

Fax Receive Stamp ............................45

from extension phone ................. 52, 53

Paging ................................................64

phone line interference ....................115

polling receive ....................................72

receive mode (choosing) ....................40

reducing to fit on paper ......................44

retrieving from a remote site ..............68

Ring Delay, setting .............................42

sequential polling ...............................72

sending ...........................................18, 30

at end of conversation ....................... 39

Broadcasting ..................................... 32

canceling from memory ..................... 38

contrast ............................................. 35

delayed batch .................................... 38

delayed fax ........................................ 37

duplex (2-sided) ................................ 30

from ADF ........................................... 30

from memory (Dual Access) .............. 36

from scanner glass ............................ 31

legal size documents ......................... 31

manual .............................................. 39

overseas ............................................ 37

phone line interference .................... 115

polled transmit ................................... 73

Real Time Transmission .................... 36

resolution ........................................... 35

Fax/Tel mode

answering at extension phones ......52, 53

Easy Receive ....................................... 42

F/T Ring Time ....................................... 42

Fax Receive Code ..........................52, 53

receiving faxes ..................................... 53

Ring Delay ............................................ 42

Telephone Answer Code ................52, 53

Folio ...................................................14, 19

Function Lock .......................................... 25

Gray scale .....................................161, 163

Groups for Broadcasting ......................... 61

HELP

Help List ............................................... 71

LCD messages ................................... 140

using menu keys ............................. 140

Menu Table ........................................ 140

Hook key .............................................8, 53

Index

177

Jacks

convert to RJ11 jack

triplex adapter ....................................51

EXT

external phone ...................................53

TAD (answering machine) .................49

Jams

document ............................................121

paper ...................................................121

Job Cancel key ..........................................8

Labels ............................................... 14, 16

LCD (liquid crystal display) ....................140

contrast .................................................23

Help List ................................................71

LDAP

See Network User’s Guide on the

CD-ROM.

Machine information

checking remaining life of parts ..........139

page counters .....................................138

status LED ..............................................9

Macintosh®

See Software User’s Guide on the

CD-ROM.

Maintenance, routine .............................126

checking the remaining life of parts ....139

replacing

drum unit ..........................................135

toner cartridge ..................................132

Manual

dialing ...................................................55

receive ..................................................40

transmission ..........................................39

Memory

adding DIMM (option) .........................100

installing ...........................................101

storage ................................................140

Menu Table ............................................140

using menu keys .................................140

Mode, entering

Copy ..................................................... 76

Fax ....................................................... 30

Scan ....................................................... 7

Multi-line connections (PBX) ................... 52

N in key (page layout) ............................. 79

Network

Faxing

See Software User’s Guide on the

CD-ROM.

Printing

See Network User’s Guide on the

CD-ROM.

Scanning

See Software User’s Guide on the

CD-ROM.

One-Touch

changing ............................................... 60

setting up .............................................. 57

using ..................................................... 55

Out of Memory message ................... 39, 84

Packing and shipping the machine ........ 137

Page layout (N in 1 key) .......................... 79

Paging ..................................................... 64

programming your pager number ......... 63

Paper ............................................... 12, 160

how to load ........................................... 15

size of document .................................. 11

type ...................................................... 18

PaperPort®

See Software User’s Guide and Network

User’s Guide on the CD-ROM.

PC-FAX

See Software User’s Guide on the

CD-ROM.

Phone line

connections .......................................... 50

difficulties ........................................... 103

multi-line (PBX) .................................... 52

roll over lines ........................................ 50

two-line phone system ......................... 51

178

Polling

polled transmit .......................................73

polling receive .......................................72

sequential polling ..................................72

Poster .......................................................79

Power failure ..........................................140

difficulties ............................................102

drivers .................................................164

fax from memory ...................................45

paper jams ..........................................122

quality ..................................................110

reports ...................................................71

resolution ............................................164

specifications ......................................164

Printing

See Software User’s Guide on the

CD-ROM.

Programming your machine ...................140

Quality key (copying) ...............................77

Quick-Dial ................................................57

access codes and credit card numbers 62

Broadcasting .........................................32

Group dial

changing ............................................60

setting up Groups for Broadcasting ...61

One-Touch dial

changing ............................................60

Custom Scan Profile ..........................57

setting up ...........................................57

using ..................................................55

Search ...................................................56

Speed-Dial

changing ............................................60

Custom Scan Profile ..........................59

setting up ...........................................59

using ..................................................55

Receive Mode (choosing) ........................40

Redial/Pause key ........................56, 57, 62

Reducing

copies ....................................................78

incoming faxes ......................................44

Remote Retrieval ..................................... 67

access code ......................................... 67

commands ............................................ 69

getting your faxes ................................. 68

Remote Setup

See Software User’s Guide on the

CD-ROM.

Reports ..............................................70, 72

Caller ID List ......................................... 49

Fax Journal ........................................... 71

Journal Period ................................... 70

Help List ............................................... 71

how to print ........................................... 71

Network Configuration .......................... 71

Quick-Dial List ...................................... 71

Transmission Verification ..................... 70

User Settings ........................................ 71

Resolution

copy .................................................... 162

fax (Standard, Fine, SuperFine, Photo) 161

print .................................................... 164

scan .................................................... 163

setting for next fax ................................ 35

Resolution key ...................................35, 56

Restricted users ...................................... 27

Ring Delay, setting .................................. 42

Safety Instructions ................................... 97

Scanner glass, using ............................... 12

Scanning

See Software User’s Guide on the

CD-ROM.

Search/Speed Dial key ................55, 56, 61

Secure key ................................................ 8

Security

Secure Function Lock ........................... 25

administrator password ..................... 26

Public user ........................................ 26

restricted users .................................. 27

Setting Lock .......................................... 24

Serial Number

how to findSee inside front cover

Shipping the machine ............................ 137

Sleep Time .............................................. 23

Sort key ................................................... 83

Index

179

Speed-Dial

changing ...............................................60

setting up ..............................................59

using .....................................................55

TAD (telephone answering device)

connecting; ...........................................50

external .................................................51

OGM .....................................................50

with two-line jack ...................................51

TAD (telephone answering device),

external ....................................................40

Temporary copy settings ..........................77

Text, entering .........................................157

Toner cartridge, replacing ......................132

Transparencies ................................. 14, 15

Tray Select key ........................................84

Tray use, setting

copy ......................................................19

fax .........................................................20

print .......................................................20

Troubleshooting .....................................102

document jam .....................................121

error messages on LCD ......................116

if you are having difficulty

copy quality ......................................104

incoming calls ..................................103

paper handling .................................106

phone line ........................................115

print quality ......................................107

printing ............................ 102, 103, 104

scanning ..........................................105

software ...........................................105

paper jam ............................................122

Two-line phone system ............................51

Voice Mail ................................................46

Volume, setting

beeper ...................................................21

ring ........................................................21

speaker .................................................21

Warranties ................................................. iii

Canada ...................................................vi

Notice-Disclaimer ................................... iii

USA ........................................................iv

Windows®

See Software User’s Guide on the

CD-ROM.

Wireless Network (MFC-8870DW only)

See Software User’s Guide and Network

User’s Guide on the CD-ROM.

World Wide Web .........................................i

180

EQUIPMENT ATTACHMENT LIMITATIONS

(Canada only)

NOTICE

This product meets the applicable Industry Canada technical specifications.

NOTICE

The Ringer Equivalence Number is an indication of the maximum number of devices allowed to

be connected to a telephone interface. The termination on an interface may consist of any

combination of devices subject only to the requirement that the sum of the RENs of all the devices

does not exceed five.

Brother International Corporation

100 Somerset Corporate Boulevard

P.O. Box 6911

Bridgewater, NJ 08807-0911 USA

Brother International Corporation (Canada) Ltd.

1 rue Hôtel de Ville,

Dollard-des-Ormeaux, QC, Canada H9B 3H6

Visit us on the World Wide Web

http://www.brother.com

These machines are made for use in the USA and Canada only. We cannot recommend using

them overseas because it may violate the Telecommunications Regulations of that country and

the power requirements of your multi-function center may not be compatible with the power

available in foreign countries. Using USA or Canada models overseas is at your own risk and

may void your warranty.

USA/CAN

Brother Mfc 8670Dn Owner S Manual

Brother-Mfc-8860Dn-Owner-S-Manual brother-mfc-8860dn-owner-s-manual

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