Brother Mfc J4510Dw Users Manual

2014-12-12

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Basic User’s Guide MFC-J4510DW MFC-J4710DW

Basic User’s Guide

MFC-J4510DW

MFC-J4710DW

Version 0

USA/CAN

If you need to call Customer Service

Please complete the following information for future

reference:

Model Number: MFC-J4510DW and MFC-J4710DW

(Circle your model number)

Serial Number: 1

Date of Purchase:

Place of Purchase:

1The serial number is on the back of the unit. Retain

this User's Guide with your sales receipt as a

permanent record of your purchase, in the event of

theft, fire or warranty service.

http://www.brother.com/registration/

By registering your product with Brother, you will be recorded as the

original owner of the product. Your registration with Brother:

may serve as confirmation of the purchase date of your product

should you lose your receipt;

may support an insurance claim by you in the event of product loss

covered by insurance; and,

will help us notify you of enhancements to your product and special

offers.

The most convenient and efficient way to register your new product is

on-line at http://www.brother.com/registration/.

Brother numbers

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be

made from within that country.

By registering your product with Brother International Corporation, you will be recorded as the

original owner of the product. Your registration with Brother:

may serve as confirmation of the purchase date of your product should you lose your receipt;

may support an insurance claim by you in the event of product loss covered by insurance; and,

will help us notify you of enhancements to your product and special offers.

For your convenience and most efficient way to register your new product, register on-line at

http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function

Center needs. You can download the latest software documents and utilities, read FAQs and

troubleshooting tips, and learn how to get the most from your Brother product.

http://solutions.brother.com/

NOTE

• You can check here for Brother driver updates.

• To keep your machine performance up to date, check here for the latest firmware upgrade.

For Customer Service

In USA: http://www.brother-usa.com/support (Self-Service/Email/Chat)

1-877-BROTHER (1-877-276-8437)

1-901-379-1215 (assistance via fax)

1-877-268-9575 (test your fax sending and fax receiving operations)

In Canada: 1-877-BROTHER

(514) 685-4898 (assistance via fax)

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)

or visit us at http://www.brother-usa.com/service/.

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother

retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,

or American Express credit card, you can order accessories directly from Brother. (You can visit

us online for a complete selection of the Brother accessories and supplies that are available for

purchase.)

NOTE

In Canada only Visa and MasterCard are accepted.

In USA: 1-877-552-MALL (1-877-552-6255)

1-800-947-1445 (assistance via fax)

http://www.brothermall.com/

In Canada: 1-877-BROTHER

http://www.brother.ca/

iii

Accessories and Supplies

1For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/.

2In MFC-J4510DW Ledger paper can only be used in the Manual Feed Slot.

Description Item

Ink Cartridge Super High Yield <black> LC107BK (Prints approx. 1,200 pages) 1

Ink Cartridge Super High Yield <yellow> LC105Y (Prints approx. 1,200 pages) 1

Ink Cartridge Super High Yield <cyan> (blue) LC105C (Prints approx. 1,200 pages) 1

Ink Cartridge Super High Yield <magenta> (red) LC105M (Prints approx. 1,200 pages) 1

Ink Cartridge High Yield <black> LC103BK (Prints approx. 600 pages) 1

Ink Cartridge High Yield <yellow> LC103Y (Prints approx. 600 pages) 1

Ink Cartridge High Yield <cyan> (blue) LC103C (Prints approx. 600 pages) 1

Ink Cartridge High Yield <magenta> (red) LC103M (Prints approx. 600 pages) 1

Premium Plus Glossy Photo Paper

(Ledger size / 20 sheets) 2BP71GLGR

(Letter size / 20 sheets) BP71GLTR

(4" 6" size / 20 sheets) BP71GP20

Multipurpose Paper - Plain Paper

(Letter size / 500 sheets) BP60MPLTR (USA only)

Plain Inkjet Paper

(Ledger size / 100 sheets) 2BP60PLGR (USA only)

Telephone Line Cord LG3077001 (USA only)

Basic User's Guide LEK969001 (English for USA and Canada)

LEK969002 (French for Canada)

CD ROM for Windows® & Mac LED935001 (MFC-J4510DW)

LED937001 (MFC-J4710DW)

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS

(COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,

INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY

AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S

LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS

REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF

ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE

ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS

ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY

SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION

MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY

CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR

LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS

INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE

SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF

SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN

CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR

CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY

TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL

DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE

ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT

LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries, Ltd., this manual has been compiled and published,

covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without

notice.

Brother reserves the right to make changes without notice in the specifications and materials

contained herein and shall not be responsible for any damages (including consequential) caused

by reliance on the materials presented, including but not limited to typographical and other errors

relating to the publication.

User's Guides and where do I find them?

1Visit us at http://solutions.brother.com/.

Which Guide? What's in it? Where is it?

Product Safety Guide Read this Guide first. Please read the Safety

Instructions before you set up your machine. See

this Guide for trademarks and legal limitations.

Printed / In the box

Quick Setup Guide Follow the instructions for setting up your machine

and installing the drivers and software for the

operating system and connection type you are

using.

Printed / In the box

Basic User’s Guide Learn the basic Fax, Copy, Scan and PhotoCapture

Center™ operations and how to replace

consumables. See troubleshooting tips.

Printed / In the box

Advanced User’s Guide Learn more advanced operations: Fax, Copy,

security features, printing reports and performing

routine maintenance.

PDF file / CD-ROM

Software User’s Guide Follow these instructions for Printing, Scanning,

Network Scanning, PhotoCapture Center™,

Remote Setup, PC-Fax, Web Services (Scan), and

using the Brother ControlCenter utility.

PDF file / CD-ROM

Network User’s Guide This Guide provides useful information about wired

and wireless network settings and security settings

using the Brother machine. You can also find

supported protocol information for your machine and

detailed troubleshooting tips.

PDF file / CD-ROM

Web Connect Guide This Guide provides useful information about

accessing Internet services from the Brother

machine, as well as downloading images, printing

data and uploading files directly to Internet services.

PDF file / Brother

Solutions Center 1

AirPrint Guide This Guide provides information for using AirPrint to

print from Mac OS X v10.7.x and your iPhone, iPod

touch, iPad, or other iOS device to your Brother

machine without installing a printer driver.

PDF file / Brother

Solutions Center 1

Google Cloud Print Guide

This Guide provides details on how to use Google

Cloud Print™ services for printing over the Internet.

PDF file / Brother

Solutions Center 1

Wi-Fi Direct™ Guide This Guide provides details on how to configure and

use your Brother machine for wireless printing

directly from a mobile device supporting the Wi-Fi

Direct™ standard.

PDF file / Brother

Solutions Center 1

Mobile Print/Scan Guide

for Brother iPrint&Scan

This Guide provides useful information about

printing from your mobile device and scanning from

your Brother machine to your mobile device when

connected to a Wi-Fi network.

PDF file / Brother

Solutions Center 1

vii

Table of Contents

(Basic User’s Guide)

1 General information 1

Using the documentation .......................................................................................1

Symbols and conventions used in the documentation ....................................1

Accessing the Advanced User’s Guide, Software User’s Guide and

Network User’s Guide.........................................................................................2

Viewing User’s Guides ....................................................................................2

Accessing Brother Support (Windows®)................................................................4

Accessing Brother Support (Macintosh) ................................................................5

Control panel overview ..........................................................................................6

3.7" Touchscreen LCD ....................................................................................8

Setting the Ready screen ..............................................................................12

Basic Operations ........................................................................................... 12

Shortcut Settings .................................................................................................13

Adding Copy Shortcuts.................................................................................. 13

Adding Fax Shortcuts .................................................................................... 14

Adding Scan Shortcuts ..................................................................................15

Adding Web Connect Shortcuts ....................................................................16

Changing Shortcuts .......................................................................................17

Editing Shortcut Names.................................................................................18

Deleting Shortcuts ......................................................................................... 18

Recalling Shortcuts........................................................................................ 18

2 Loading paper 19

Loading paper and other print media...................................................................19

Loading paper in paper tray #1......................................................................19

Loading smaller paper (Photo, Photo L and envelopes) ...............................22

Loading paper in paper tray #2 (MFC-J4710DW) .........................................26

Loading paper in the manual feed slot ..........................................................33

Unprintable area ............................................................................................37

Paper settings......................................................................................................38

Paper Size and Type (MFC-J4510DW).........................................................38

Paper Size and Type (MFC-J4710DW).........................................................39

Tray use in Copy mode (MFC-J4710DW) .....................................................39

Tray use in Fax mode (MFC-J4710DW)........................................................40

Acceptable paper and other print media..............................................................40

Recommended print media ...........................................................................41

Handling and using print media .....................................................................41

Choosing the right print media.......................................................................42

3 Loading documents 45

How to load documents .......................................................................................45

Using the ADF ...............................................................................................45

Using the scanner glass ................................................................................46

Unscannable area .........................................................................................47

viii

4Sending a fax 48

How to send a fax ................................................................................................48

Stop faxing.....................................................................................................50

Setting scanner glass size for faxing .............................................................50

Color fax transmission ...................................................................................50

Canceling a fax in progress ...........................................................................50

How to preview an outgoing fax ....................................................................51

Transmission Verification Report...................................................................52

5 Receiving a fax 53

Receive Modes....................................................................................................53

Choose the correct Receive Mode ................................................................53

Using Receive Modes..........................................................................................55

Fax Only ........................................................................................................55

Fax/Tel...........................................................................................................55

Manual...........................................................................................................55

External TAD .................................................................................................55

Receive Mode settings ........................................................................................56

Ring Delay .....................................................................................................56

F/T Ring Time (Fax/Tel mode only)...............................................................56

Easy Receive.................................................................................................57

Fax Preview (Black & White only)........................................................................58

How to preview a received fax.......................................................................58

Turning off Fax Preview.................................................................................60

6 Telephone services and external devices 61

Telephone services..............................................................................................61

Voice Mail ......................................................................................................61

Distinctive Ring..............................................................................................62

Voice over Internet Protocol (VoIP) ...............................................................64

Connecting an external TAD (telephone answering device)................................65

Connections...................................................................................................66

Recording an outgoing message (OGM) on the external TAD......................66

Multi-line connections (PBX) .........................................................................67

External and extension telephones......................................................................67

Connecting an external or extension telephone ............................................67

Using external and extension telephones......................................................68

Using a non-Brother cordless external telephone .........................................68

Using remote codes.......................................................................................68

7 Dialing and storing numbers 70

How to dial ...........................................................................................................70

Manual dialing ...............................................................................................70

Dialing from the Address Book ...................................................................... 70

Fax Redial ..................................................................................................... 71

Storing numbers .................................................................................................. 71

Storing a pause .............................................................................................71

Storing Address Book numbers..................................................................... 71

Changing Address Book names or numbers................................................. 72

8 Making copies 73

How to copy......................................................................................................... 73

Stop copying.................................................................................................. 73

Copy preset settings ............................................................................................ 74

Copy options........................................................................................................75

Paper Type ....................................................................................................75

Paper Size .....................................................................................................76

Tray Select (MFC-J4710DW) ........................................................................76

9 PhotoCapture Center™: Printing photos from a memory card or

USB Flash memory drive 77

PhotoCapture Center™ operations (PHOTO mode) ...........................................77

Using a memory card or USB Flash memory drive .......................................77

Getting started ..................................................................................................... 78

Print Images.........................................................................................................80

View Photos...................................................................................................80

PhotoCapture Center™ print settings.................................................................. 81

How to scan to a memory card or USB Flash memory drive............................... 81

10 How to print from a computer 85

Printing a document.............................................................................................85

11 How to scan to a computer 86

Before scanning................................................................................................... 86

Scanning a document as a PDF file using ControlCenter4 (Windows®) ............. 87

How to change the machine’s SCAN mode settings for PDF scanning ..............90

How to scan a document as a PDF file using the Touchscreen .................... 91

A Routine maintenance 93

Replacing the ink cartridges ................................................................................93

Cleaning and checking the machine....................................................................96

Cleaning the scanner.....................................................................................96

Cleaning the print head .................................................................................97

Checking the print quality .............................................................................. 98

Checking the print alignment ......................................................................... 99

B Troubleshooting 101

Identifying your problem ....................................................................................101

Error and maintenance messages.....................................................................103

Error animation ............................................................................................112

Transferring your faxes or Fax Journal report .............................................112

Document jam ............................................................................................113

Printer jam or paper jam ..............................................................................115

If you are having difficulty with your machine ....................................................122

Dial Tone ....................................................................................................135

Telephone line interference / VoIP ..............................................................135

Machine Information ..........................................................................................136

Checking the serial number.........................................................................136

Reset functions............................................................................................136

How to reset the machine............................................................................136

C Settings and features tables 137

Using the Settings Tables..................................................................................137

Memory Storage ................................................................................................137

Settings tables ...................................................................................................138

Features tables ..................................................................................................155

Entering Text .....................................................................................................179

Inserting spaces .........................................................................................179

Making corrections ......................................................................................179

D Specifications 180

General ..............................................................................................................180

Print media.........................................................................................................182

Fax.....................................................................................................................184

Copy ..................................................................................................................185

PhotoCapture Center™ .....................................................................................186

PictBridge ..........................................................................................................187

Scanner .............................................................................................................188

Printer ................................................................................................................189

Interfaces ...........................................................................................................190

Network..............................................................................................................190

Computer requirements .....................................................................................191

Consumable items .............................................................................................192

EIndex 193

Table of Contents

(Advanced User’s Guide)

The Advanced User’s Guide explains the following features and operations.

You can view the Advanced User’s Guide on the CD-ROM.

1 General setup

Memory Storage

Volume Settings

Automatic Daylight Saving Time

Sleep Mode

Touchscreen LCD

Dial Prefix

2 Security features

Secure Function Lock 2.0

Restricting dialing

3Sending a fax

Additional sending options

Additional sending operations

Polling overview

4 Receiving a fax

Memory Receive (Black & White only)

Remote Retrieval

Additional receiving operations

Polling overview

5 Dialing and storing numbers

Voice operations

Additional dialingoperations

Additional ways to store numbers

6Printing reports

Fax reports

Reports

7 Making copies

Copy options

Ledger Copy Shortcuts

8 PhotoCapture Center™:

Printing photos from a

memory card or USB Flash

memory drive

PhotoCapture Center™ operations

Print Images

PhotoCapture Center™ print settings

Scan to a memory card or USB Flash

memory drive

9 Printing photos from a

camera

Printing photos directly from a

PictBridge camera

Printing photos directly from a digital

camera (without PictBridge)

A Routine maintenance

Cleaning and checking the machine

Packing and shipping the machine

B Glossary

CIndex

xii

Using the

documentation 1

Thank you for buying a Brother machine!

Reading the documentation will help you

make the most of your machine.

Symbols and conventions

used in the documentation 1

The following symbols and conventions are

used throughout the documentation.

General information 1

Bold Bold typeface identifies the

dial pad numbers of the

Touchpanel and buttons on

your computer screen.

Italics Italicized typeface

emphasizes an important

point or refers you to a related

topic.

Courier

New

Text in Courier New font

identifies messages on the

Touchscreen of the machine.

WARNING

WARNING indicates a potentially

hazardous situation which, if not avoided,

could result in death or serious injuries.

CAUTION

CAUTION indicates a potentially hazardous

situation which, if not avoided, may result in

minor or moderate injuries.

IMPORTANT

IMPORTANT indicates a potentially

hazardous situation which, if not avoided,

may result in damage to property or loss of

product functionality.

NOTE

Notes tell you how you should respond to a

situation that may arise or give tips about

how the operation works with other

features.

Electrical Hazard icons alert you to

possible electrical shock.

Chapter 1

Accessing the

Advanced User’s

Guide, Software User’s

Guide and Network

User’s Guide 1

This Basic User’s Guide does not contain all

the information about the machine, such as

how to use the advanced Fax, Copy,

PhotoCapture Center™, Printer, Scanner,

PC-Fax, and Network features. When you are

ready to learn detailed information about

these operations, read the

Advanced User’s Guide,

Software User’s Guide and

Network User’s Guide that are on the

CD-ROM.

Viewing User’s Guides 1

(Windows®)1

To view the documentation, from ,

All Programs, select Brother, MFC-XXXX

(where XXXX is your model name) from the

programs group, and then choose

User’s Guides.

If you have not installed the software, you can

find the documentation on the CD-ROM by

following the instructions below:

aTurn on your PC. Insert the Brother

CD-ROM into your CD-ROM drive.

NOTE

If the Brother screen does not appear

automatically, go to

Computer (My Computer), double-click

the CD-ROM icon, and then double-click

start.exe.

bIf the model name screen appears, click

your model name.

cIf the language screen appears, click

your language. The CD-ROM

Top Menu will appear.

dClick User’s Guides.

eClick PDF documents. If the country

screen appears, choose your country.

After the list of User’s Guides appears,

choose the guide you want to read.

(Macintosh) 1

aTurn on your Macintosh. Insert the

Brother CD-ROM into your CD-ROM

drive. The following window will appear.

bDouble-click the User’s Guides icon.

cChoose your language.

dClick User’s Guides. If the country

screen appears, choose your country.

eAfter the list of User’s Guides appears,

choose the Guide you want to read.

General information

How to find Scanning instructions 1

There are several ways you can scan

documents. You can find the instructions as

follows:

Software User’s Guide

Scanning

ControlCenter

Network Scanning

Nuance™ PaperPort™ 12SE

How-to-Guides

(Windows®)

The complete Nuance™ PaperPort™

12SE How-to-Guides can be viewed from

the Help selection in the PaperPort™

12SE application.

Presto! PageManager User’s Guide

(Macintosh)

NOTE

Presto! PageManager is available as a

download from

http://nj.newsoft.com.tw/download/

brother/PM9SEInstaller_BR_multilang.dmg

The complete Presto! PageManager

User’s Guide can be viewed from the Help

selection in the Presto! PageManager

application.

How to find Network setup

instructions 1

Your machine can be connected to a wireless

or wired network.

Basic setup instructions

(See Quick Setup Guide.)

The wireless access point or router

supports Wi-Fi Protected Setup™ or

AOSS™

(See Quick Setup Guide.)

More information about network setup

(See Network User’s Guide.)

Chapter 1

Accessing Brother

Support (Windows®)1

You can find all the contacts you will need,

such as Web support (Brother Solutions

Center), Customer Service and Brother

Authorized Service Centers in Brother

numbers on page i and on the CD-ROM.

Click Brother Support on the Top Menu.

The following screen will appear:

To access our website

(http://www.brother.com/), click

Brother Home Page.

To view all Brother Numbers, including

Customer Service numbers for the USA

and Canada, click Support Information.

To access the USA Brother online

shopping mall

(http://www.brothermall.com/) for

additional product and services

information, click Brother Mall.com.

To access Canada’s Brother online

shopping mall (http://www.brother.ca/) for

additional product and services

information, click Shop Online (Canada).

For the latest news and product support

information

(http://solutions.brother.com/), click

Brother Solutions Center.

To visit our website for genuine Brother

Supplies

(http://www.brother.com/original/),

click Supplies Information.

To access the Brother CreativeCenter

(http://www.brother.com/creativecenter/)

for FREE photo projects and printable

downloads, click

Brother CreativeCenter.

To return to the Top Menu, click Back or

if you are finished, click Exit.

General information

Accessing Brother

Support (Macintosh) 1

You can find all the contacts you will need,

such as Web support (Brother Solutions

Center) on the CD-ROM.

Double-click the Brother Support icon.

The following screen will appear:

To download and install Presto!

PageManager, click

Presto! PageManager.

To access the Brother Web Connect

page, click Brother Web Connect.

To register your machine from the Brother

Product Registration Page

(http://www.brother.com/registration/),

click On-Line Registration.

For the latest news and product support

information

(http://solutions.brother.com/), click

Brother Solutions Center.

To visit our website for genuine Brother

Supplies

(http://www.brother.com/original/), click

Supplies Information.

Chapter 1

Control panel overview 1

The MFC-J4510DW and MFC-J4710DW have the same 3.7" Touchscreen LCD and

Touchpanel 1.

1This is a Touchscreen LCD with an electrostatic Touchpanel that only shows the LEDs that can be used.

NOTE

Most of the illustrations in this User’s Guide show the MFC-J4510DW.

1 3.7" Touchscreen LCD (Liquid Crystal

Display)

This is a Touchscreen LCD. You can access

the menus and options by pressing them as

they are displayed on this screen.

You can adjust the angle of the Touchscreen

LCD and Touchpanel by lifting it. To lower this

control panel, push the release button that is

located behind the mark, as shown in the

illustration.

General information

2 Touchpanel:

The LEDs on the Touchpanel only light up

when they are available for use.

 Back

Press to go back to the previous menu

level.

 Home

Lets you return to the Home screen. The

default shows the date and time, but you

can change the default setting.

 Cancel

Press to cancel an operation when

illuminated in red.

Dial Pad

Press the numbers on the Touchpanel to

dial telephone or fax numbers and to enter

the number of copies.

The WiFi light is on when the network interface

is WLAN.

4 Power On/Off

Press to turn the machine on.

Press and hold down to turn the machine

off. The Touchscreen LCD will show

Shutting Down and will stay on for a few

seconds before turning itself off.

If you have connected an external telephone or

TAD, it is always available.

If you turn the machine off using , it will still

periodically clean the print head to maintain

print quality. To prolong print head life, provide

better ink efficiency, and maintain print quality,

you should keep your machine connected to

the power at all times.

Chapter 1

3.7" Touchscreen LCD 1

You can select three types of screens for the Home screen. When the Home screen is displayed,

you can change the displayed screen by swiping left or right, or pressing d or c.

The following screens show the machine status when the machine is idle.

Home screen 1

The Home screen shows the date and time, as well as

provide access to Fax, Copy and Scan, WiFi setup, Ink

levels and Setup screen.

When the Home screen is displayed the machine is in

Ready mode. If Secure Function Lock 1 has been

turned on an icon is prominently displayed.

1See Advanced User’s Guide: Secure Function Lock 2.0.

More screen 1

The More screen provides access to additional

features, such as Photo, Web and Ledger Copy

Shortcuts.

Shortcut screens 1

You can quickly create a Shortcut for frequently used

functions, such as sending a fax, making a copy,

scanning and Web Connect. (For details, see Shortcut

Settings on page 13.)

3 4

6 7 8

General information

NOTE

Swiping is a type of user operation on the

Touchscreen LCD that is performed by

brushing your finger across the screen to

display the next page or item.

1Modes:

Fax

Lets you access Fax mode.

Copy

Lets you access Copy mode.

Scan

Lets you access Scan mode.

2Wireless Status

A four-level indicator on the Ready mode

screen shows the current wireless signal

strength if you are using a wireless

connection.

If you see at the top on the screen,

you can easily configure the wireless

settings by pressing it. For more

information, see Quick Setup Guide.

Lets you see the available ink volume.

Also, lets you access the Ink menu.

Lets you access the main settings.

For details, see Settings screen

on page 11.

5Date and Time

Displays the date and time that has been

set in the machine.

6Photo

Lets you access Photo mode.

7Web

Lets you connect the Brother machine to

an Internet service.

For details, see Web Connect Guide.

8LGR Copy Shortcuts

You can quickly copy to Ledger or A3 size

paper using this preset menu. For details,

see Advanced User’s Guide: Ledger Copy

Shortcuts.

9Shortcuts

Lets you set up Shortcuts.

You can quickly send a fax, copy, scan

and connect to a Web service using the

options that you have set as a Shortcut.

NOTE

• Three Shortcut screens are available. You

can set up to six Shortcuts in each

Shortcut screen. A total of 18 Shortcuts

are available.

• To display the other Shortcut screens,

swipe left or right, or press dor c.

0Max

Chapter 1

10 New Fax

When Fax Preview is set to On, you can

see how many new faxes you have

received and stored in the memory.

NOTE

(MFC-J4710DW)

If you receive a fax containing multiple

paper sizes (for example, a Letter size

page and a Ledger size page), the

machine may create and store a file for

each paper size. The Touchscreen may

show that more than one fax job has been

received.

11 Warning icon

The warning icon appears when there

is an error or maintenance message;

press Detail to view it, and then press

to return to Ready mode.

For details, see Error and maintenance

messages on page 103.

NOTE

• This product adopts the font of ARPHIC

TECHNOLOGY CO.,LTD.

• MascotCapsule UI Framework and

MascotCapsule Tangiblet developed by

HI CORPORATION are used.

MascotCapsule is a registered trademark

of HI CORPORATION in Japan.

General information

Settings screen 1

The Touchscreen LCD shows the machine

status when you press .

You can check and access all the machine's

settings from the following screen.

(MFC-J4510DW)

(MFC-J4710DW)

1Ink

Lets you see the available ink volume.

Also, lets you access the Ink menu.

2Receive Mode

Lets you see the current Receive Mode.

Fax (Fax Only)

Fax/Tel (Fax/Tel)

External TAD (External TAD)

Manual (Manual)

NOTE

When the Distinctive Ring feature is

turned on, the Touchscreen shows D/R.

For details, see Distinctive Ring

on page 62.

3Wi-Fi

Lets you setup a Wi-Fi network

connection.

A four level indicator on the screen shows

the current wireless signal strength if you

are using a wireless connection.

4Date & Time

Lets you see the date and time.

Also, lets you access the Date & Time

menu.

5Fax Preview

Lets you check the Fax Preview status.

Also lets you access the Fax Preview

setting.

6All Settings

Lets you access the full Settings menu.

7Paper Size (MFC-J4510DW)

Lets you check the current paper size.

Also, lets you access the Paper Size

setting.

8Paper Type (MFC-J4510DW)

Lets you check the current paper type.

Also, lets you access the Paper Type

setting.

9Tray #1 (MFC-J4710DW)

Lets you check the current paper size of

Tray #1. Also, lets you access the

Tray #1 setting. You can change the

paper size and paper type.

10 Tray #2 (MFC-J4710DW)

Lets you check the current paper size of

Tray #2. Also, lets you access the

Tray #2 setting. You can change the

paper size.

12 43

8 7 6

12 43

9 10 6

Chapter 1

Setting the Ready screen 1

You can set the Ready screen to either Home,

More, Shortcuts 1, Shortcuts 2 or

Shortcuts 3.

When the machine is idle or you press ,

the machine will go back to the screen that

you have set.

aPress .

bPress All Settings.

cSwipe up or down, or press a or b to

display General Setup.

dPress General Setup.

eSwipe up or down, or press a or b to

display Button Settings.

fPress Button Settings.

gPress Home Button Settings.

hSwipe up or down, or press a or b to

display Home, More, Shortcuts 1,

Shortcuts 2 or Shortcuts 3, and

then press the option you want.

iPress .

The machine will go to the Home screen

that you have set.

Basic Operations 1

To operate the Touchscreen LCD, press your

finger on the Touchscreen to operate it. To

display and access all the screen menus or

options, swipe left, right, up, down, or press d

c or a b to scroll through them.

IMPORTANT

DO NOT press the Touchscreen with a

sharp object, such as a pen or stylus. It

may damage the machine.

The following steps show how to change a

setting in the machine. In this example, the

Receive Mode setting is changed from

Fax Only to Fax/Tel.

aPress .

bPress All Settings.

cSwipe up or down, or press a or b to

display Initial Setup.

dPress Initial Setup.

eSwipe up or down, or press a or b to

display Receive Mode.

fPress Receive Mode.

General information

gPress Fax/Tel.

NOTE

Press if you want to go back to the

previous level.

hPress .

Shortcut Settings 1

You can add the fax, copy, scan and Web

Connect settings you use most frequently by

setting them as your Shortcuts. Later you can

recall and apply these settings quickly and

easily. You can add 18 Shortcuts.

Adding Copy Shortcuts 1

The following settings can be included in a

copy Shortcut:

Quality

Paper Type

Paper Size

Tray Select (MFC-J4710DW)

Enlarge/Reduce

Density

Stack/Sort

Page Layout

2-sided Copy

Advanced Settings

aIf the displayed screen is either Home or

More, swipe left or right, or press d or c

to display a Shortcut screen.

bPress where you haven’t added a

Shortcut.

cPress Copy.

dRead the information on the

Touchscreen, and then confirm it by

pressing OK.

ePress a copy preset you want to include

in the copy Shortcut.

fSwipe up or down, or press a or b to

display the available settings, and then

press the setting you want to change.

Chapter 1

gSwipe up or down, or press a or b to

display the available options for the

setting, and then press the option you

want to set.

Repeat steps f and g until you have

chosen all the settings for this Shortcut.

hWhen you are finished changing the

settings, press Save as Shortcut.

iRead and confirm the displayed list of

settings you have chosen, and then

press OK.

jEnter a name for the Shortcut using the

keyboard on the Touchscreen. (To help

you enter letters, see Entering Text

on page 179.)

Press OK.

kPress OK to save your Shortcut.

Adding Fax Shortcuts 1

The following settings can be included in a fax

Shortcut:

Address

Fax Resolution

2-sided Fax (MFC-J4710DW)

Contrast

Broadcasting

Preview

Color Setting

Real Time TX

Overseas Mode

Glass Scan Size

aIf the displayed screen is either Home or

More, swipe left or right, or press d or c

to display a Shortcut screen.

bPress where you haven’t added a

Shortcut.

cPress Fax.

dRead the information on the

Touchscreen, and then confirm it by

pressing OK.

eEnter the fax number using the dial pad

on the Touchpanel, or the Address Book

or Call history on the Touchscreen.

When you are finished, go to step f.

NOTE

• You can enter up to 20 digits for a fax

number.

• If the Shortcut is to be used for

broadcasting, press Options and choose

Broadcasting in step g before entering

the fax number in step e.

• You can enter up to 20 fax numbers if the

Shortcut is for broadcasting. The fax

numbers can be entered in any

combination of Group numbers from the

Address Book and individual fax numbers

from the Address Book or entered

manually. (See Advanced User’s Guide:

Broadcasting (Black & White only).)

• When you enter a fax number in a

Shortcut, it will be added automatically to

the Address Book. The name in the

Address Book will be the Shortcut name

plus a sequential number.

fPress Options.

gSwipe up or down, or press a or b to

display the available settings, and then

press the setting you want to change.

hPress the new option you want to set.

Repeat steps g and h until you have

chosen all the settings for this Shortcut.

Press OK.

iWhen you are finished choosing new

options, press Save as Shortcut.

jRead and confirm the displayed list of

options you have chosen, and then

press OK.

General information

kEnter a name for the Shortcut using the

keyboard on the Touchscreen. (To help

you enter letters, see Entering Text

on page 179.)

Press OK.

lPress OK to save your Shortcut.

Adding Scan Shortcuts 1

The following settings can be included in a

scan Shortcut:

to Media

2-sided Scan (MFC-J4710DW)

Scan Type

Resolution

File Type

File Name

Auto Crop

Skip Blank Page (MFC-J4710DW)

Remove Background Color

to E-mail Server (Available after IFAX

has been downloaded)

Address

2-sided Scan (MFC-J4710DW)

Scan Type

Resolution

File Type

to OCR/to File/to Image/to E-mail

PC Select

to FTP/to Network

Profile Name

aIf the displayed screen is either Home or

More, swipe left or right, or press d or c

to display a Shortcut screen.

bPress where you haven’t added a

Shortcut.

cPress Scan.

dSwipe up or down, or press a or b to

display the type of scan you want to do,

and then press it.

eDo one of the following:

If you pressed to Media, read the

information on the Touchscreen, and

then press OK to confirm it. Go to

step h.

If you pressed

to E-mail Server, read the

information on the Touchscreen, and

then press OK to confirm it. Go to

step f.

If you pressed to File, to OCR,

to Image or to E-mail, read the

information on the Touchscreen, and

then press OK to confirm it. Go to

step g.

If you pressed to Network or

to FTP, read the information on the

Touchscreen, and then press OK to

confirm it.

Swipe up or down, or press a or b to

display the Profile Name, and then

press it.

Press OK to confirm the Profile Name

you have chosen. Go to step m.

NOTE

To add a Shortcut for to Network and

to FTP, you must have added the Profile

Name beforehand.

Chapter 1

fDo one of the following:

To enter an E-mail address

manually, press Manual. Enter the

E-mail address using the keyboard

on the Touchscreen. (See Entering

Text on page 179.)

Press OK.

To enter an E-mail address from the

Address Book, press

Address Book. Swipe up or down,

or press a or b to display the E-mail

address you want, and then press it.

Press OK.

After you confirm the E-mail address

you entered, press OK. Go to step h.

NOTE

Press Detail to view the list of

addresses you have entered.

gDo one of the following:

When the machine is connected to a

PC using a USB connection:

Press OK to confirm <USB> is chosen

as the PC Name. Go to step m.

When the machine is connected to a

network:

Swipe up or down, or press a or b to

display the PC Name, and then press

it. Press OK to confirm the PC Name

you have chosen. Go to step m.

hPress Options.

iSwipe up or down, or press a or b to

display the available settings, and then

press the setting you want to change or

store.

jSwipe up or down, or press a or b to

display the available options for the

setting, and then press the new option

you want to set.

Repeat steps i and j until you have

chosen all the settings for this Shortcut.

When you are finished changing

settings, press OK.

kReview the settings you have chosen:

If you need to make more changes,

return to step h.

If you are satisfied with your

changes, press

Save as Shortcut.

lReview your settings on the

Touchscreen, and then press OK.

mEnter a name for the Shortcut using the

keyboard on the Touchscreen. (To help

you enter letters, see Entering Text

on page 179.)

Press OK.

nRead the information on the

Touchscreen, and then press OK to save

your Shortcut.

Adding Web Connect

Shortcuts 1

The settings for the following services can be

included in a Web Connect Shortcut:

PICASA Web Albums™

GOOGLE DOCS™

FLICKR®

Facebook™

EVERNOTE®

Dropbox

General information

NOTE

• Web services may have been added

and/or service names may have been

changed by the provider since this

document was published.

• To add a Web Connect Shortcut, you

need to have an account with the desired

service. (For details,

see Web Connect Guide.)

aIf the displayed screen is either Home or

More, swipe left or right, or press d or c

to display a Shortcut screen.

bPress where you haven't added a

Shortcut.

cPress Web.

dIf Information regarding the Internet

connection is displayed, read the

information and confirm it by pressing

OK.

eSwipe left or right, or press d or c to

display the available services, and then

press the desired service.

fPress your account.

If the account needs a PIN code, enter

the PIN for the account using the

keyboard on the Touchscreen.

Press OK.

gChoose the function you want to use.

NOTE

The functions that can be set vary

depending on the chosen service.

hRead and confirm the displayed list of

functions you have chosen, and then

press OK.

iPress OK to save your Shortcut.

NOTE

The Shortcut name will be assigned

automatically. If you want to change the

Shortcut names, see Editing Shortcut

Names on page 18.

Changing Shortcuts 1

You can change the settings in a Shortcut.

NOTE

You cannot change a Web Connect

Shortcut.

If you want to change the Shortcut, delete

it, and then add a new Shortcut.

(For details, see Deleting Shortcuts

on page 18 and Adding Web Connect

Shortcuts on page 16.)

aPress the Shortcut you want to change.

The settings for the Shortcut that you

chose are displayed.

bChange the settings for the Shortcut you

chose in step a. (For example, see

Adding Copy Shortcuts on page 13.)

cPress Save as Shortcut when you

are finished changing the settings.

dPress OK to confirm.

eDo one of the following:

If you want to overwrite the Shortcut,

press Yes. Go to step g.

If you do not want to overwrite the

Shortcut, press No to enter a new

Shortcut name. Go to step f.

fTo edit the name, hold down to

delete the current name, and then enter

a new name using the keyboard on the

Touchscreen. (To help you enter letters,

see Entering Text on page 179.)

Press OK.

gPress OK to confirm.

Chapter 1

Editing Shortcut Names 1

You can edit a Shortcut name.

aPress and hold the Shortcut until the

dialog box appears.

NOTE

You can also press , All Settings

and Shortcut Settings.

bPress Edit Shortcut Name.

cTo edit the name, hold down to

delete the current name, and then enter

a new name using the keyboard on the

Touchscreen. (To help you enter letters,

see Entering Text on page 179.)

Press OK.

Deleting Shortcuts 1

You can delete a Shortcut.

aPress and hold the Shortcut until the

dialog box appears.

NOTE

You can also press , All Settings

and Shortcut Settings.

bPress Delete to delete the Shortcut

that you chose in step a.

Press Yes to confirm.

Recalling Shortcuts 1

The Shortcut settings are displayed on the

Shortcut screen. To recall a Shortcut, simply

press the Shortcut name.

Loading paper and

other print media 2

CAUTION

DO NOT carry the machine by holding the

scanner cover, the Jam Clear Cover, the

manual feed slot cover, or the control panel.

Doing this may cause the machine to slip

out of your hands. Carry the machine by

sliding your hands into the handhold

indentations located on each side of the

machine.

For detailed information, see Product

Safety Guide.

NOTE

(For MFC-J4710DW)

For tray #2 (lower tray), see Loading

paper in paper tray #2 (MFC-J4710DW)

on page 26.

Loading paper in paper

tray #1 2

Load only one size of paper and one type of

paper in the paper tray at a time.

aPull the paper tray completely out of the

machine.

NOTE

• If the paper support flap (1) is open, close

it, and then close the paper support (2).

• When you load a different paper size in

the tray, you will need to change the paper

size setting in the machine at the same

time.

(MFC-J4510DW: See Paper Size

on page 38.)

(MFC-J4710DW: See Paper Size and

Type (MFC-J4710DW) on page 39.)

bOpen the output paper tray cover (1).

Loading paper 2

Chapter 2

cGently press and slide the paper

guides (1) to fit the paper size.

Make sure that the triangular mark (2)

on the paper guide (1) lines up with the

mark for the paper size you are using.

dFan the stack of paper well to avoid

paper jams and misfeeds.

NOTE

Always make sure that the paper is not

curled or wrinkled.

eGently put the paper into the paper tray

print side down.

Check that the paper is flat in the tray.

Using Letter, A4 or Executive

Landscape orientation 2

IMPORTANT

Be careful not to push the paper in too far;

it may lift at the back of the tray and cause

paper feed problems.

NOTE

• If you are using paper that is 5.8 8.3 in.

or smaller, you must load the paper in

portrait orientation.

For details, see Loading smaller paper

(Photo, Photo L and envelopes)

on page 22.

• If you want to add paper before the tray is

empty, remove the paper from the tray

and combine it with the paper you are

adding. Always fan the stack of paper well

before loading it in the tray. If you add

paper without fanning the stack, the

machine may feed multiple pages.

• For details of the paper orientation, see

Paper orientation and capacity of the

paper trays on page 43.

Loading paper

fGently adjust the paper guides (1) to fit

the paper.

Make sure the paper guides touch the

sides of the paper.

gCheck that the paper is flat in the tray

and below the maximum paper

mark (1).

Overfilling the paper tray may cause

paper jams.

hClose the output paper tray cover.

iSlowly push the paper tray completely

into the machine.

jWhile holding the paper tray in place,

pull out the paper support (1) until it

clicks, and then unfold the paper

support flap (2).

Chapter 2

NOTE

If you are using paper that is longer than

Letter size paper or envelopes with the

flap on the short edge, close the paper

support flap.

Loading smaller paper

(Photo, Photo L and

envelopes) 2

Portrait orientation

(5.8 8.3 in. or smaller size paper)

IMPORTANT

Be careful not to push the paper in too far;

it may lift at the back of the tray and cause

paper feed problems.

About envelopes 2

Use envelopes that weigh from 20 to 25 lb

(80 to 95 g/m2).

Some envelopes need margin settings to

be set in the application. Make sure you

do a test print first before printing many

envelopes.

IMPORTANT

DO NOT use the following types of

envelopes, as they will not feed correctly:

• That are of a baggy construction.

• That have windows.

• That are embossed (have raised

writing on them).

• That have clasps or staples.

• That are pre-printed on the inside.

Occasionally you may experience paper

feed problems caused by the thickness,

size and flap shape of the envelopes you

are using.

Glue Double flaps

Loading paper

Loading envelopes 2

aBefore loading, press the corners and

sides of the envelopes to make them as

flat as possible.

IMPORTANT

If envelopes are “double-feeding,” put one

envelope in the paper tray at a time.

bPut envelopes in the paper tray with the

address side down. If the envelope flaps

are on the long edge, load the

envelopes with the flap on the left, as

shown in the illustration. Gently press

and slide the paper guides (1) to fit the

size of the envelopes.

Chapter 2

NOTE

• If you are using envelopes with the flap on

the short edge, insert envelopes in the

paper tray as shown in the illustration.

• If you are using envelopes with the flap on

the short edge, close the paper support

flap.

If you have problems printing on

envelopes with the flap on the short edge,

try the following: 2

aOpen the envelope flap.

bPut the envelope into the paper tray with

the address side down and the flap

positioned as shown in the illustration.

cSelect Reverse Print (Windows®) or

Reverse page orientation (Macintosh)

in the printer driver’s dialog box, and

then adjust the size and margin in your

application.

(See Software User’s Guide: Printing

(Windows®).)

(See Software User’s Guide: Printing

and Faxing (Macintosh).)

Loading paper

Loading Photo and Photo L paper 2

aBefore loading, press the corners and

sides of the Photo and Photo L paper to

make them as flat as possible.

IMPORTANT

If Photo (4 6 in.) or Photo L (3.5 5in.)

paper is “double-feeding,” put one sheet of

Photo or Photo L paper in the paper tray at

a time.

bDo one of the following:

If you put Photo L (3.5 5 in.) in the

paper tray, lift up the Photo L

stopper (1).

If you put Photo (4 6 in.) in the

paper tray, lift up the Photo

stopper (2).

Gently press and slide the paper

guides (3) to fit the paper size.

cClose the output paper tray cover.

dPut Photo or Photo L paper in the paper

tray print side down.

eOpen the output paper tray cover (1).

fGently adjust the paper guides (1) to fit

the paper.

Make sure the paper guides touch the

sides of the paper.

gClose the output paper tray cover.

Chapter 2

Loading paper in paper

tray #2 (MFC-J4710DW) 2

NOTE

• You can use only Ledger, Letter, Legal,

A3 or A4 size plain paper in Tray #2.

• For details of the paper orientation, see

Paper orientation and capacity of the

paper trays on page 43.

When using Letter or A4 size paper 2

aPull the paper tray completely out of the

machine.

bLift up the paper tray cover (1).

cGently press and slide the paper

guides (1) to fit the paper size.

Make sure that the triangular mark (2)

on the paper guide (1) lines up with the

mark for the paper size you are using.

dFan the stack of paper well to avoid

paper jams and misfeeds.

NOTE

Always make sure that the paper is not

curled.

Loading paper

eGently put the paper into the paper tray

print side down.

Check that the paper is flat in the tray.

Landscape orientation 2

IMPORTANT

Be careful not to push the paper in too far;

it may lift at the back of the tray and cause

paper feed problems.

NOTE

• If you want to add paper before the tray is

empty, remove the paper from the tray

and combine it with the paper you are

adding. Always fan the stack of paper well

before loading it in the tray. If you add

paper without fanning the stack, the

machine may feed multiple pages.

• If you want to use Ledger, A3 or Legal size

paper, see When using Ledger, A3 or

Legal size paper on page 28.

fGently adjust the paper guides (1) to fit

the paper.

Make sure the paper guides touch the

sides of the paper.

gCheck that the paper is flat in the tray

and below the maximum paper

mark (1).

Overfilling the paper tray may cause

paper jams.

Chapter 2

hLower the paper tray cover.

iSlowly push the paper tray completely

into the machine.

jPull out the paper support (1) until it

clicks and unfold the paper support

flap (2).

When using Ledger, A3 or Legal size

paper 2

aPull the paper tray completely out of the

machine.

bLift up the paper tray cover (1).

Loading paper

cMove the slider to the right to unlock the

paper tray.

dExtend the paper tray. Make sure that

the triangular mark (1) lines up with the

mark (2) for the paper size.

eMove the slider to the left to lock the

paper tray.

NOTE

If you use Legal size paper, lift up the

stopper.

Chapter 2

fGently press and slide the paper

guides (1) to fit the paper size.

Make sure that the triangular mark (2)

on the paper guide (1) lines up with the

mark for the paper size you are using.

gFan the stack of paper well to avoid

paper jams and misfeeds.

NOTE

Always make sure that the paper is not

curled or wrinkled.

hGently put the paper into the paper tray

print side down.

Check that the paper is flat in the tray.

Portrait orientation 2

IMPORTANT

Be careful not to push the paper in too far;

it may lift at the back of the tray and cause

paper feed problems.

NOTE

If you want to add paper before the tray is

empty, remove the paper from the tray

and combine it with the paper you are

adding. Always fan the stack of paper well

before loading it in the tray. If you add

paper without fanning the stack, the

machine may feed multiple pages.

Loading paper

iGently adjust the paper guides (1) to fit

the paper.

Make sure the paper guides touch the

sides of the paper.

jCheck that the paper is flat in the tray

and below the maximum paper

mark (1).

Overfilling the paper tray may cause

paper jams.

kLower the paper tray cover.

lSlowly push the paper tray completely

into the machine.

mLift up the paper tray cover.

Chapter 2

nUnfold the paper support flap of tray #2.

oPull out the paper support of tray #1.

CAUTION

When you carry the machine, remove the

lower tray if it has been expanded to hold

large paper, such as Ledger size. The

weight of the paper could cause the lower

tray to fall and injure you.

CAUTION

Position the machine so that the tray will not

protrude past the edge of the table or desk.

When the lower tray is expanded, it will

protrude from the machine. Therefore, if

someone hits the tray, the machine could

fall and cause injury.

Loading paper

NOTE

• If you are using Ledger, Legal or A3 size

paper, close the paper support flap of

tray #1.

• If you are finished using Ledger, Legal or

A3 size paper and want to use Letter or A4

size paper, take the paper out of the tray.

(If you lifted up the stopper to use Legal

size paper, lower the stopper.)

Move the slider to the right to unlock the

paper tray, and then shorten the tray.

Move the slider to the left to lock the paper

tray, and then put Letter or A4 size paper

into the tray.

CAUTION

When changing the tray size from Ledger,

A3 or Legal size back to the original size, be

careful not to pinch your fingers between

gaps at the back of the tray.

Loading paper in the manual

feed slot 2

You can load special print media into this slot

one sheet at a time. Use the manual feed slot

to print or copy on Ledger, A3, Legal, Letter,

A4, Executive, A5, A6, envelopes,

Photo (4 6in.), PhotoL(3.55in.),

Photo2L(57 in.) and

Index Card (5 8in.).

NOTE

• The machine automatically turns on

Manual Feed mode when you put paper in

the manual feed slot.

• If you are using paper that is longer than

Letter size or envelopes with the flap on

the short edge, close the paper support

flap.

Chapter 2

aOpen the manual feed slot cover.

bSlide the manual feed slot paper guides

to match the width of the paper you are

going to use.

NOTE

The paper mark (1) in portrait orientation

is on the right side of the manual feed slot,

and the mark (2) in landscape orientation

is on the left side of it.

When you slide the paper guides, confirm

that they are in these positions.

Loading paper

cPut only one sheet of paper in the

manual feed slot with the side to be

printed on face up.

Using Ledger, A3, Legal, A5, A6,

envelopes, Photo, Photo L, Photo 2L

or Index Card

Portrait orientation 2

Using Letter, Executive or A4

Landscape orientation 2

IMPORTANT

• DO NOT put more than one sheet of paper

in the manual feed slot at any one time.

Doing this may cause a paper jam. Even if

you are printing multiple pages, do not

feed the next sheet of paper until the

Touchscreen shows a message

instructing you to feed the next sheet.

• DO NOT put paper in the manual feed slot

when you are printing from the paper tray.

Doing this may cause a paper jam.

• For details of the paper orientation, see

Paper orientation and capacity of the

paper trays on page 43.

dUsing both hands, gently adjust the

manual feed slot paper guides to fit the

paper.

Chapter 2

NOTE

• DO NOT press the paper guides too tightly

against the paper. Doing this may cause

the paper to fold.

• Place the paper in the center of the

manual feed slot between the paper

guides. If the paper is not centered, pull it

out and insert it again at the center

position.

eUsing both hands, put one sheet of

paper in the manual feed slot until the

front edge touches the paper feed roller.

Let go of the paper when you hear the

machine pull it in a short distance. The

Touchscreen will show

Manual Feed Slot ready.

NOTE

• When loading an envelope or a sheet of

thick paper, push the envelope into the

manual feed slot until you feel it grab the

envelope.

• When you are feeding Legal, Ledger or A3

size paper in the manual feed slot, the

machine holds the printed page after

printing so that the page does not fall.

Once printing is complete, pull out the

printed page and press OK.

fIf the data does not fit on one sheet, the

Touchscreen will prompt you to load

another sheet of paper. Place another

sheet of paper in the manual feed slot,

and then press OK on the Touchscreen.

NOTE

• Make sure printing has finished before you

close the manual feed slot cover.

• When paper is placed in the manual feed

slot, the machine always prints from the

manual feed slot.

• Paper inserted in the manual feed slot

while a test page, fax or report is being

printed will be ejected.

• During the machine's cleaning process,

paper you place in the manual feed slot

will be ejected. Wait until the machine

finishes its cleaning, and then put the

paper into the manual feed slot again.

Loading paper

Unprintable area 2

The printable area depends on the settings in the application you are using. The figures below

show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the

shaded areas of cut-sheet paper only when the Borderless print feature is available and turned on.

(See Software User’s Guide: Printing (Windows®).)

(See Software User’s Guide: Printing and Faxing (Macintosh).)

NOTE

The Borderless print feature is not available for envelopes and 2-sided printing.

Cut-Sheet Paper Envelopes

Top (1) Left (2) Bottom (3) Right (4)

Cut-Sheet 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)

Envelopes 0.87 in. (22 mm) 0.12 in. (3 mm) 0.87 in. (22 mm) 0.12 in. (3 mm)

Chapter 2

Paper settings 2

Paper Size and Type

(MFC-J4510DW) 2

Paper Type 2

To get the best print quality, set the machine

for the type of paper you are using.

aPress .

bPress (shows type of paper).

cSwipe up or down, or press a or b to

display Plain Paper,

Inkjet Paper, Brother BP71,

Other Glossy or Transparency,

and then press the option you want.

dPress .

NOTE

The machine ejects paper with the printed

surfaces face up onto the paper tray at the

front of the machine. When you use

transparencies or glossy paper, remove

each sheet at once to prevent smudging

or paper jams.

Paper Size 2

You can use the following sizes of paper for

copies: Letter, Legal, Ledger, A4, A5, A3,

Executive and 4" 6" (10 15 cm) and two

sizes for printing faxes: Letter or A4. When

you change the size of paper you load in the

machine, you will need to change the paper

size setting at the same time so your machine

can fit an incoming fax on the page.

aPress .

bPress (shows size of paper).

cSwipe up or down, or press a or b to

display Letter, A4, A5, EXE or 4"x6",

and then press the option you want.

dPress .

NOTE

When you copy using Ledger, Legal or

A3 size paper, set the paper size option in

Copy mode.

Loading paper

Paper Size and Type

(MFC-J4710DW) 2

To get the best print quality, set the machine

for the type of paper you are using.

You can use the following sizes of paper for

printing copies: Letter, Legal, Ledger, A4, A5,

A3, Executive and 4 6in. (1015 cm) and

five sizes for printing faxes: Ledger, Letter,

Legal, A3 or A4. When you load a different

size of paper in the machine, you will need to

change the paper size setting at the same

time so your machine can fit an incoming fax

on the page.

aPress .

bPress the displayed paper size for

Tray #1 or Tray #2.

cDo one of the following:

If you press the displayed paper size

for Tray #1, press Paper Type.

Swipe up or down, or press a or b to

display Plain Paper,

Inkjet Paper, Brother BP71,

Other Glossy or Transparency,

and press the option you want.

Press Paper Size.

Swipe up or down, or press a or b to

display Letter, A4, A5, EXE or

4"x6", and press the option you

want.

If you press the displayed paper size

for Tray #2, press Paper Size.

Swipe up or down, or press a or b to

display Letter, Legal, Ledger,

A4 or A3, and press the option you

want.

dPress .

NOTE

• You can use only plain paper in Tray #2.

• The machine ejects paper with printed

surfaces face up onto the paper tray in

front of the machine. When you use

transparencies or glossy paper, remove

each sheet at once to prevent smudging

or paper jams.

Tray use in Copy mode

(MFC-J4710DW) 2

You can change the default tray the machine

will use for copies.

Auto Tray Select will allow your machine

to feed paper from either Tray #1 or Tray #2,

using the paper type and size settings from

the Copy menu.

To change the default setting follow the

instructions below:

aPress .

bPress All Settings.

cSwipe up or down, or press a or b to

display General Setup.

dPress General Setup.

eSwipe up or down, or press a or b to

display Tray Setting.

fPress Tray Setting.

gPress Tray Use: Copy.

hPress Tray #1, Tray #2 or

Auto Tray Select.

iPress .

Chapter 2

NOTE

You can change the paper size and tray

selection temporarily for the next copy.

(See Paper Size on page 76 and Tray

Select (MFC-J4710DW) on page 76.)

Tray use in Fax mode

(MFC-J4710DW) 2

You can change the default tray the machine

will use for printing received faxes.

Auto Tray Select will allow your machine

to take paper from Tray #1 first, or from

Tray #2 if:

Tray #2 is set to a different paper size that

is more suitable for the received faxes.

Both trays are using the same size paper

and Tray #1 is not set to use plain paper.

aPress .

bPress All Settings.

cSwipe up or down, or press a or b to

display General Setup.

dPress General Setup.

eSwipe up or down, or press a or b to

display Tray Setting.

fPress Tray Setting.

gPress Tray Use: Fax.

hPress Tray #1, Tray #2 or

Auto Tray Select.

iPress .

Acceptable paper and

other print media 2

The print quality can be affected by the type

of paper you use in the machine.

To get the best print quality for the settings

you have chosen, always set the Paper Type

to match the type of paper you load.

You can use plain paper, inkjet paper (coated

paper), glossy paper, transparencies and

envelopes.

We recommend testing various paper types

before buying large quantities.

For best results, use Brother paper.

When you print on inkjet paper (coated

paper), transparencies and glossy paper,

be sure to choose the proper print media

in the Basic tab of the printer driver or in

the Paper Type setting of the machine’s

menu.

(MFC-J4510DW: See Paper Type

on page 38.)

(MFC-J4710DW: See Paper Size and

Type (MFC-J4710DW) on page 39.)

When you print on Brother Photo paper,

load one extra sheet of the same photo

paper in the paper tray. An extra sheet has

been included in the paper package for

this purpose.

When using transparencies or photo

paper, remove each sheet at once to

prevent smudging or paper jams.

Avoid touching the printed surface of the

paper immediately after printing; the

surface may not be completely dry and

may stain your fingers.

Loading paper

Recommended print media 2

To get the best print quality, we suggest using

Brother paper. (See the table below.)

We recommend using “3M Transparency

Film” when you print on transparencies.

Handling and using print

media 2

Store paper in its original packaging and

keep it sealed. Keep the paper flat and

away from moisture, direct sunlight and

heat.

Avoid touching the shiny (coated) side of

the photo paper.

Avoid touching either side of the

transparency paper because they absorb

water and perspiration easily, and this

may cause decreased output quality.

Transparencies designed for laser

printers/copiers may stain your next

document. Use only transparencies

recommended for inkjet printing.

IMPORTANT

DO NOT use the following kinds of paper:

• Damaged, curled, wrinkled, or

irregularly shaped

1 0.08 in. (2 mm) or greater curl may

cause jams to occur.

• Extremely shiny or highly textured

• Paper that cannot be arranged

uniformly when stacked

• Paper made with a short grain

Paper capacity of the output paper

tray cover 2

Up to 50 sheets of Letter, Legal or A4 20 lb

(80 g/m2) paper.

Transparencies and photo paper must be

picked up from the output paper tray cover

one page at a time to avoid smudging.

Brother paper

Paper Type Item

Premium Plus Glossy

Photo

Ledger BP71GLGR

Letter BP71GLTR

4" 6" BP71GP20

Plain Inkjet

Ledger BP60PLGR (USA only)

Chapter 2

Choosing the right print media 2

Paper type and size for each operation 2

1Manual Feed Slot only (MFC-J4510DW)

Manual Feed Slot or Tray #2 (MFC-J4710DW)

2Tray #2 only (MFC-J4710DW)

3Manual Feed Slot only

Paper Type Paper Size Usage

Fax Copy

Photo

Capture

Printer

Cut-Sheet Ledger 11  17 in. (279.4  431.8 mm) Yes 2Yes 1Yes 3Yes 1

Letter 8 1/2  11 in. (215.9  279.4 mm) Yes Yes Yes Yes

A3 11.7  16.5 in. (297  420 mm) Yes 2Yes 1Yes 3Yes 1

A4 8.3  11.7 in. (210  297 mm) Yes Yes Yes Yes

Legal 8 1/2  14 in. (215.9  355.6 mm) Yes 2Yes 1–Yes 1

Executive 7 1/4  10 1/2 in. (184  267 mm) – Yes – Yes

JIS B4 10.1  14.3 in. (257  364 mm) – – – User

Defined

JIS B5 7.2  10.1 in. (182  257 mm) – – – User

Defined

A5 5.8  8.3 in. (148  210 mm) – Yes – Yes

A6 4.1  5.8 in. (105  148 mm) – – – Yes

Cards Photo 4  6 in. (10  15 cm) – Yes Yes Yes

Photo L 3 1/2  5 in. (89  127 mm) – – – Yes

Photo 2L 5  7 in. (13  18 cm) – – Yes Yes

Index Card 5  8 in. (127  203 mm) – – – Yes

Postcard 1 3.9  5.8 in. (100  148 mm) – – – User

Defined

Postcard 2

(Double)

5.8  7.9 in. (148  200 mm) – – – User

Defined

Envelopes C5 Envelope 6.4  9 in. (162  229 mm) – – – Yes 3

DL Envelope 4.3  8.7 in. (110  220 mm) – – – Yes

Com-10 4 1/8  9 1/2 in. (105  241 mm) – – – Yes

Monarch 3 7/8  7 1/2 in. (98  191 mm) – – – Yes

Transparencies

Letter 8 1/2  11 in. (215.9  279.4 mm) – Yes – Yes

A4 8.3  11.7 in. (210  297 mm) – Yes – Yes

Legal 8 1/2  14 in. (215.9  355.6 mm) – Yes – Yes

A5 5.8  8.3 in. (148  210 mm) – Yes – Yes

Loading paper

Paper orientation and capacity of the paper trays 2

1When using plain paper 20 lb (80 g/m2).

NOTE

When you choose User Defined in the Paper Size drop-down list of the printer driver, the paper

orientation will differ depending on the size and thickness of the paper.

(For details, see Paper orientation using User Defined as the Paper Size in the printer driver

on page 44.)

Paper size Paper types No. of

sheets

Paper Tray #1 <Landscape>

Letter, Executive, A4

A5, A6, Photo, Photo L, Photo 2L,

Index card, Envelopes (Com-10,

DL, Monarch)

Plain Paper 150 1

Inkjet Paper 20

Glossy Paper, Photo 20

Index Card, Postcard 30

Envelopes, Transparencies 10

Paper Tray #2

(MFC-J4710DW)

Letter, A4

Ledger, A3, Legal

Plain Paper 250 1

Manual Feed Slot <Landscape>

Letter, Executive, A4

Ledger, A3, Legal, A5, A6, Photo,

Photo L, Photo 2L, Index card,

Envelopes (C5, Com-10, DL,

Monarch)

Plain Paper, Inkjet Paper,

Glossy Paper, Photo,

Envelopes and

Transparencies

Chapter 2

Paper orientation using User Defined as the Paper Size in the printer driver 2

NOTE

When choosing Envelope in the Paper Thickness drop-down list, you must load the envelopes

in Portrait orientation.

Paper weight and thickness 2

1BP71 69 lb (260 g/m2) paper is especially designed for Brother inkjet machines.

User Defined Size Paper Orientation

When both of the following conditions are satisfied:

Width: 5 in. – 8.5 in. (127.0 mm – 215.9 mm)

Height: 8.51 in. – 11.7 in. (216.0 mm – 297.0 mm)

Landscape

When any of the following conditions is satisfied:

Width: less than 5 in. (127.0 mm)

Width: greater than 8.5 in. (215.9 mm)

Height: less than 8.51 in. (216.0 mm)

Height: greater than 11.7 in. (297.0 mm)

Portrait

Paper Type Weight Thickness

Cut-Sheet Plain Paper 17 to 32 lb (64 to 120 g/m2)3 to 6 mil (0.08 to 0.15 mm)

(Tray #2)

Plain Paper

17 to 28 lb (64 to 105 g/m2)3 to 6 mil (0.08 to 0.15 mm)

Inkjet Paper 17 to 53 lb (64 to 200 g/m2)3 to 10 mil (0.08 to 0.25 mm)

Glossy Paper 1Up to 58 lb (Up to 220 g/m2)Up to 10 mil (Up to 0.25 mm)

Cards Photo 4" 6" 1Up to 58 lb (Up to 220 g/m2)Up to 10 mil (Up to 0.25 mm)

Index Card Up to 32 lb (Up to 120 g/m2)Up to 6 mil (Up to 0.15 mm)

Postcard 1

Postcard 2

Up to 53 lb (Up to 200 g/m2)Up to 10 mil (Up to 0.25 mm)

Envelopes 20 to 25 lb (80 to 95 g/m2)Up to 20 mil (Up to 0.52 mm)

Transparencies – –

How to load

documents 3

You can send a fax, make copies, and scan

from the ADF (automatic document feeder)

and from the scanner glass.

NOTE

(MFC-J4710DW)

2-sided documents can be faxed, copied,

or scanned up to Legal size using the

ADF.

Using the ADF 3

The ADF can hold up to 20 pages and feeds

each sheet individually. Use paper that is

within the sizes and weights shown in the

table below. Always fan the pages before

placing them in the ADF.

Document Sizes and Weights 3

How to load documents 3

IMPORTANT

• DO NOT pull on the document while it is

feeding.

• DO NOT use paper that is curled,

wrinkled, folded, ripped, stapled, paper

clipped, pasted or taped.

• DO NOT use cardboard, newspaper or

fabric.

Make sure documents with ink or correction

fluid are completely dry.

aLift up and unfold the ADF document

support (1).

bFan the pages well.

Loading documents 3

Length: 5.8 to 14 in.

(148 to 355.6 mm)

Width: 5.8 to 8.5 in.

(148 to 215.9 mm)

Weight: 17 to 24 lb

(64 to 90 g/m2)

Chapter 3

cAdjust the paper guides (1) to fit the

width of your document.

dPlace your document, face down, top

edge first in the ADF underneath the

guides until the Touchscreen shows

ADF Ready and you feel it touch the

feed rollers.

IMPORTANT

DO NOT leave a thick document on the

scanner glass. If you do this, the ADF may

jam.

Using the scanner glass 3

You can use the scanner glass to fax, copy or

scan pages of a book or one page at a time.

Document Sizes Supported 3

How to load documents 3

NOTE

To use the scanner glass, the ADF must

be empty.

aLift the document cover.

bUsing the document guidelines on the

left and top, place the document

face down in the upper left corner of the

scanner glass.

1 document cover

cClose the document cover.

IMPORTANT

If you are scanning a book or thick

document, DO NOT slam the cover down

or press on it.

Length: Up to 11.7 in. (297 mm)

Width: Up to 8.5 in. (215.9 mm)

Weight: Up to 4.4 lb (2 kg)

Loading documents

Unscannable area 3

The scannable area depends on the settings

in the application you are using. The figures

below show the unscannable areas.

1The unscannable area is 0.04 in. (1 mm) when you

use the ADF.

Usage Document

Size

Top (1)

Bottom (3)

Left (2)

Right (4)

Fax Letter 0.12 in.

(3 mm)

0.16 in.

(4 mm)

Legal

A4 0.12 in. 1

(3 mm)

Copy All paper

sizes

0.12 in.

(3 mm)

Scan 0.04 in.

(1 mm)

0.04 in.

(1 mm)

How to send a fax 4

The following steps show how to send a fax.

aDo one of the following to load your

document:

Place the document face down in the

ADF. (See Using the ADF

on page 45.)

Load your document face down on

the scanner glass. (See Using the

scanner glass on page 46.)

NOTE

• To send color faxes with multiple pages,

use the ADF.

• If you send a black & white fax from the

ADF while the memory is full, it will be sent

in real time.

• You can use the scanner glass to fax

pages of a book one at a time. The

document can be up to Letter or A4 size.

• Since you can only scan one page at a

time, it is easier to use the ADF if you are

sending a multiple-page document.

bDo one of the following:

When Fax Preview is set to off, press

Fax.

When Fax Preview is set to on, press

Fax and Sending Faxes.

The Touchscreen shows:

Sending a fax 4

Sending a fax

cYou can change the following

fax-sending settings. Press Options.

Swipe up or down, or press a or b to

scroll through the fax settings. When the

setting you want is displayed, press it

and choose your new option. When you

are finished changing the options, press

OK.

(Basic User’s Guide)

For details about changing the following

fax-sending settings, see pages 50 to

52.

Glass Scan Size

Color Fax Transmission

Preview Outgoing Fax

Transmission Verification Report

(Setup)

(Advanced User’s Guide)

For more advanced fax-sending

operations and settings

(See Advanced User’s Guide: Sending

a fax.)

Contrast

Fax Resolution

Set New Defaults

Factory Reset

2-sided Fax (MFC-J4710DW)

Faxing at the end of a call

Broadcasting

Real Time Transmission

Overseas Mode

Delayed Fax

Batch Transmission

Canceling Waiting Jobs

Polled Transmit

dEnter the fax number.

Using the dial pad

Using Address Book

Address Book

Using call history

Outgoing Call

Caller ID history

NOTE

• You can preview a fax message before

sending it by setting Preview to On. (See

How to preview an outgoing fax

on page 51.)

• If your network supports the LDAP

protocol you can search for fax numbers

and E-mail addresses on your server.

(See Network User’s Guide: LDAP

operation.)

ePress Fax Start.

Faxing from the ADF 4

The machine starts scanning and

sending the document.

Faxing from the scanner glass 4

If you choose Black in the

Color Setting (default setting),

the machine starts scanning the first

page. Go to step f.

If you choose Color in the

Color Setting, the Touchscreen

asks if you want to send a color fax.

Press Yes (Color fax) to

confirm. The machine starts dialing

and sending the document.

Chapter 4

fWhen the Touchscreen asks you

Next page?, do one of the following:

To send a single page, press No.

The machine starts sending the

document.

To send more than one page, press

Yes and go to step g.

gPlace the next page on the scanner

glass.

Press OK.

The machine starts scanning the page.

(Repeat steps f and g for each

additional page.)

Stop faxing 4

To stop faxing, press .

Setting scanner glass size for

faxing 4

When documents are A4 size, you need to

set the Scan Size to A4. If you do not, the

bottom portion of the faxes will be missing.

aLoad your document.

bDo one of the following:

When Fax Preview is set to off, press

Fax.

When Fax Preview is set to on, press

Fax and Sending Faxes.

cPress Options.

dSwipe up or down, or press a or b to

display Glass Scan Size.

ePress Glass Scan Size.

fPress A4 (or Letter).

gPress OK.

hEnter the fax number.

iPress Fax Start.

NOTE

• You can save the setting you use most

often by setting it as the default setting.

(See Advanced User’s Guide: Setting

your changes as the new default.)

• This setting is only available for sending

documents from the scanner glass.

Color fax transmission 4

Your machine can send a color fax to

machines that support this feature.

Color faxes cannot be stored in the machine’s

memory. When you send a color fax, the

machine will send it in real time (even if

Real Time TX is set to Off).

aLoad your document.

bDo one of the following:

When Fax Preview is set to off, press

Fax.

When Fax Preview is set to on, press

Fax and Sending Faxes.

cPress Options.

dSwipe up or down, or press a or b to

display Color Setting.

ePress Color Setting.

fPress Color.

gPress OK.

hEnter the fax number.

iPress Fax Start.

Canceling a fax in progress 4

If you want to cancel a fax while the machine

is scanning, dialing or sending, press .

Sending a fax

How to preview an outgoing

fax 4

You can preview a fax message before you

send it. You must set Real Time

Transmission and Polling RX to Off before

you use this feature.

aLoad your document.

bDo one of the following:

When Fax Preview is set to off, press

Fax.

When Fax Preview is set to on, press

Fax and Sending Faxes.

cPress Options.

dSwipe up or down, or press a or b to

display Preview.

ePress Preview.

fPress On.

gPress OK.

hEnter the fax number using the dial pad

or Address Book.

iPress Fax Start.

The machine starts scanning the

document and the outgoing fax appears

on the Touchscreen.

When the fax is displayed, press the

Touchscreen to perform the following

operations.

jPress Start.

NOTE

• To send a color fax, do not use Fax

Preview.

• The fax message in the memory will be

sent and then erased when you press

Start.

Description

Enlarge the fax.

Reduce the fax.

or Scroll vertically.

or Scroll horizontally.

Rotate the fax clockwise.

Go back to the previous page.

Go to the next page.

Chapter 4

Transmission Verification

Report 4

You can use the Transmission Verification

Report as proof that you sent a fax. This

report lists the sender’s name or fax number,

the time and date of the transmission,

duration of the transmission, number of

pages sent, and whether or not the

transmission was successful.

There are several settings available for the

Transmission Verification Report:

On: Prints a report after every fax you

send.

On+Image: Prints a report after every fax

you send. A portion of the fax’s first page

appears on the report.

Off: Prints a report if your fax is

unsuccessful due to a transmission error.

The report will also print if you send a color

fax that the receiving machine prints in

black & white. Off is the default setting.

Off+Image: Prints a report if your fax is

unsuccessful due to a transmission error.

The report will also print if you send a color

fax that the receiving machine prints in

black & white.

A portion of the fax’s first page appears on

the report.

aPress .

bPress All Settings.

cSwipe up or down, or press a or b to

display Fax.

dPress Fax.

eSwipe up or down, or press a or b to

display Report Setting.

fPress Report Setting.

gPress Transmission.

hPress On, On+Image, Off or

Off+Image.

iPress .

NOTE

• If you choose On+Image or Off+Image

the image will only appear on the

Transmission Verification Report if Real

Time Transmission is set to Off. The

image will not appear on the report when

you send a color fax.

(See Advanced User’s Guide: Real Time

Transmission.)

• If your transmission is successful, “OK” will

appear next to “RESULT” on the

Transmission Verification Report. If the

transmission is not successful, “NG” will

appear next to “RESULT.”

Receive Modes 5

Choose the correct Receive Mode 5

The correct Receive Mode is determined by the external devices and telephone subscriber

services (Voice Mail, Distinctive Ring, etc.) you will be using on the same line as the Brother

machine.

Receiving a fax 5

Will you be using a Distinctive Ring number for receiving faxes?

Brother uses the term “Distinctive Ring” but different telephone companies may have other names for this

service, such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call,

Data Ident-A-Call, Smart Ring and SimpleBiz Fax & Alternate Number Ringing. (See Distinctive Ring

on page 62 for instructions on setting up your machine using this feature.)

Will you be using Voice Mail on the same telephone line as your Brother machine?

If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility

that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls.

(See Voice Mail on page 61 for instructions on setting up your machine using this service.)

Will you be using a Telephone Answering Device on the same telephone line as your Brother

machine?

Your external telephone answering device (TAD) will automatically answer every call. Voice messages are

stored on the external TAD and fax messages are printed. Choose External TAD as your Receive Mode.

(See Connecting an external TAD (telephone answering device) on page 65.)

Will you be using your Brother machine on a dedicated fax line?

Your machine automatically answers every call as a fax. Choose Fax Only as your Receive Mode.

(See Fax Only on page 55.)

Will you be using your Brother machine on the same line as your telephone?

Do you want to receive voice calls and faxes automatically?

Fax/Tel mode is used when sharing the Brother machine and your telephone on the same line.

Choose Fax/Tel as your Receive Mode. (See Fax/Tel on page 55.)

Important Note: You cannot receive voice messages on either Voice Mail or an answering machine

with Fax/Tel mode.

Do you expect to receive very few faxes?

Choose Manual as your Receive Mode. You control the telephone line and must answer every call

yourself. (See Manual on page 55.)

Chapter 5

To set the Receive Mode, follow the instructions below:

aPress .

bPress All Settings.

cSwipe up or down, or press a or b to display Initial Setup.

dPress Initial Setup.

eSwipe up or down, or press a or b to display Receive Mode.

fPress Receive Mode.

NOTE

If you cannot change the Receive Mode, make sure the Distinctive Ring feature is set to Off.

(See Turning off Distinctive Ring on page 64.)

gPress Fax Only, Fax/Tel, External TAD or Manual.

hPress .

Receiving a fax

Using Receive Modes 5

Some Receive Modes answer automatically

(Fax Only and Fax/Tel). You may want to

change the Ring Delay before using these

modes. (See Ring Delay on page 56.)

Fax Only 5

Fax Only mode will automatically answer

every call as a fax call.

Fax/Tel 5

Fax/Tel mode helps you automatically

manage incoming calls by recognizing

whether they are fax or voice calls and

handling them in one of the following ways:

Faxes will be automatically received.

Voice calls will start the F/T Ring to tell you

to pick up the line. The F/T Ring is a fast

pseudo/double-ring made by your

machine.

(Also see F/T Ring Time (Fax/Tel mode only)

on page 56 and Ring Delay on page 56.)

Manual 5

Manual mode turns off all automatic

answering functions unless you are using the

Distinctive Ring feature.

To receive a fax in Manual mode, lift the

handset of the external telephone or press

Hook. When you hear fax tones (short

repeating beeps), press Fax Start and

choose Receive. You can also use the Easy

Receive feature to receive faxes by lifting a

handset on the same line as the machine.

(Also see Easy Receive on page 57.)

External TAD 5

External TAD mode lets an external

answering device manage your incoming

calls. Incoming calls will be handled in one of

the following ways:

Faxes will be automatically received.

Voice callers can record a message on the

external TAD.

(For more information, see Connecting an

external TAD (telephone answering device)

on page 65.)

Chapter 5

Receive Mode settings 5

Ring Delay 5

The Ring Delay sets the number of times the

machine rings before it answers in Fax Only

or Fax/Tel mode. If you have external or

extension telephones on the same line as the

machine, keep the ring delay setting of

4rings.

(See Using external and extension

telephones on page 68 and Easy Receive

on page 57.)

aPress .

bPress All Settings.

cSwipe up or down, or press a or b to

display Fax.

dPress Fax.

eSwipe up or down, or press a or b to

display Setup Receive.

fPress Setup Receive.

gSwipe up or down, or press a or b to

display Ring Delay.

hPress Ring Delay.

iSwipe up or down, or press a or b to

display the options, and then press the

number of times the machine will ring

before it answers (0, 1, 2, 3 or 4).

If you choose 0, the machine will answer

immediately and the line will not ring at

all.

jPress .

F/T Ring Time

(Fax/Tel mode only) 5

When somebody calls your machine, you and

your caller will hear the normal telephone

ring. The number of rings is set by the ring

delay setting.

If the call is a fax, then your machine will

receive it; however, if it is a voice call, the

machine will sound the F/T Ring (a fast

pseudo/double-ring) for the time you have set

in the F/T Ring Time setting. If you hear the

F/T Ring, it means that you have a voice

caller on the line.

Because the F/T Ring is made by the

machine, extension and external telephones

will not ring; however, you can still answer the

call on any telephone by using a remote code.

(For more information, see Using remote

codes on page 68.)

aPress .

bPress All Settings.

cSwipe up or down, or press a or b to

display Fax.

dPress Fax.

eSwipe up or down, or press a or b to

display Setup Receive.

fPress Setup Receive.

gSwipe up or down, or press a or b to

display F/T Ring Time.

hPress F/T Ring Time.

iPress how long the machine will ring to

alert you that you have a voice call (20,

30, 40 or 70 seconds).

jPress .

Receiving a fax

NOTE

Even if the caller hangs up during the

pseudo/double-ringing, the machine will

continue to ring for the set time.

Easy Receive 5

If Easy Receive is On:5

The machine can receive a fax automatically,

even if you answer the call. When you see

Receiving on the Touchscreen or hear a

click on the phone line through the handset

you are using, just replace the handset. Your

machine will do the rest.

If Easy Receive is Off:5

If you are at the machine and answered a call

first by lifting the external handset, press

Fax Start, and then press Receive to

receive.

If you answered at an extension telephone,

press l51. (See Using external and

extension telephones on page 68.)

NOTE

• If this feature is set to On, but your

machine does not connect a fax call when

you lift an extension or external telephone,

press the fax receive code l51.

• If you send faxes from a computer on the

same telephone line and the machine

intercepts them, set Easy Receive to Off.

aPress .

bPress All Settings.

cSwipe up or down, or press a or b to

display Fax.

dPress Fax.

eSwipe up or down, or press a or b to

display Setup Receive.

fPress Setup Receive.

gSwipe up or down, or press a or b to

display Easy Receive.

hPress Easy Receive.

iPress On (or Off).

jPress .

Chapter 5

Fax Preview

(Black & White only) 5

How to preview a received fax5

You can view received faxes on the

Touchscreen by pressing Fax and then

Received Faxes . When the

machine is in Ready mode, a popup message

will appear on the Touchscreen to alert you of

new faxes.

Setting Fax Preview 5

aPress .

bPress Fax Preview.

cPress On (or Off).

dPress Yes.

eThe Touchscreen will tell you that any

future faxes will not be printed as you

receive them.

Press Yes.

fPress .

NOTE

When Fax Preview is turned on, a backup

copy of received faxes will not be printed

for Fax Forwarding and PC-Fax Receiving

operations, even if you have set Backup

Print to On.

Using Fax Preview 5

When you receive a fax, you will see a pop-up

message on the Touchscreen. (For example:

New Fax:01 [View])

aPress View.

The Touchscreen will display the fax list.

NOTE

• The fax list includes the old faxes and the

new fax. The new fax is indicated by a

blue mark next to the fax.

• If you want to see a fax that has already

been previewed, press Fax and

Received Faxes.

bSwipe up or down, or press a or b to

display the fax number of the fax you

want to see.

cPress the fax you want to see.

NOTE

• If your fax is large there may be a delay

before it is displayed.

• The Touchscreen will show the current

page number and total pages of the fax

message. When your fax message is over

99 pages the total number of pages will be

shown as “XX.”

Receiving a fax

Press the Touchscreen or Touchpanel

to perform the following operations.

dPress .

How to print a fax 5

aPress Fax.

bPress Received Faxes.

cPress the fax you want to view.

dPress Start.

If the fax is multiple pages, go to

step e.

If the fax is a single page, it will start

printing. Go to step f.

eDo one of the following:

Press Print All Pages to print

all pages of the fax. Go to step f.

Press Print Displayed Only to

print the displayed page.

Go to step g.

Press Print From Displayed to

print the displayed page to the last

page. Go to step g.

fDo one of the following:

To delete the fax, press Yes.

To keep the fax in the memory,

press No.

gPress .

Description

Enlarge the fax.

Reduce the fax.

or Scroll vertically.

or Scroll horizontally.

Rotate the fax clockwise.

Delete the fax.

Press Yes to confirm.

Go back to the previous page.

Go to the next page.

Go back to the fax list.

Start Print the fax.

Do one of the following:

Press Print All Pages

to print the whole message.

Press

Print Displayed Only

to print only the displayed

page.

Press

Print From Displayed

to print from the displayed

page to the last page.

Chapter 5

How to print all faxes in the list 5

aPress Fax.

bPress Received Faxes.

cPress Print/Delete.

dDo one of the following:

To print all new faxes, press

Print All(New Faxes).

To print all old faxes, press

Print All(Old Faxes).

ePress .

How to delete all faxes in the list 5

aPress Fax.

bPress Received Faxes.

cPress Print/Delete.

dDo one of the following:

To delete all new faxes, press

Delete All(New Faxes).

To delete all old faxes, press

Delete All(Old Faxes).

ePress Yes to confirm.

fPress .

Turning off Fax Preview 5

aPress .

bPress Fax Preview.

cPress Off.

dPress Yes to confirm.

eIf there are faxes stored in the memory,

do one of the following:

If you do not want to print the stored

faxes, press Continue.

Press Yes to confirm. Your faxes will

be deleted.

If you want to print all the stored

faxes, press

Print All Faxes Before Delete

If you do not wish to turn off Fax

Preview, press Cancel.

Press .

Telephone services 6

Your machine supports the Caller ID and

Distinctive Ring subscriber telephone

services that some telephone companies

offer.

Features like Voice Mail, Call Waiting, Call

Waiting/Caller ID, RingMaster, answering

services, alarm systems or other custom

features on one telephone line may create

problems with the operation of your machine.

If you have Voice Mail on your telephone line,

please read the following carefully.

Voice Mail 6

If you have Voice Mail on the same telephone

line as your Brother machine, Voice Mail and

the Brother machine will conflict with each

other when receiving incoming calls.

For example, if your Voice Mail is set to

answer after 4 rings and your Brother

machine is set to answer after 2 rings, then

your Brother machine will answer first. This

will prevent callers from being able to leave a

message in your Voice Mail.

Similarly, if your Brother machine is set to

answer after 4 rings and your Voice Mail is set

to answer after 2 rings, then your Voice Mail

will answer first. This will prevent your Brother

machine from being able to receive an

incoming fax, since Voice Mail cannot

transfer the incoming fax back to the Brother

machine.

To avoid conflicts between your Brother

machine and your Voice Mail service, do one

of the following:

Get the Distinctive Ring service from your

telephone company. Distinctive Ring is a

feature of your Brother machine that allows a

person with one line to receive fax and voice

calls through two different phone numbers on

that one line.

Brother uses the term “Distinctive Ring,” but

telephone companies market the service

under a variety of names, such as Custom

Ringing, Personalized Ring, Smart Ring,

RingMaster, Ident-A-Ring, Ident-A-Call, Data

Ident-A-Call, Teen Ring, and SimpleBiz Fax

& Alternate Number Ringing. This service

establishes a second telephone number on

the same line as your existing telephone

number, and each number has its own ring

pattern. Typically, the original number rings

with the standard ring pattern and is used for

receiving voice calls, and the second number

rings with a different ring pattern and is used

for receiving faxes. (See Distinctive Ring

on page 62.)

Set your Brother machine’s Receive Mode to

“Manual.” Manual Mode requires that you

answer every incoming call if you want to be

able to receive a fax. If the incoming call is a

telephone call, then complete the call as you

normally would. If you hear fax-sending

tones, you must transfer the call to the

Brother machine. (See Using external and

extension telephones on page 68.)

Unanswered fax and voice calls will go to

your Voice Mail. (To set the machine in

Manual Mode, see Choose the correct

Receive Mode on page 53.)

Telephone services and external

devices 6

Chapter 6

Distinctive Ring 6

Distinctive Ring is a function of your Brother

machine that allows a person with one line to

receive fax and voice calls through two

different phone numbers on that one line.

Brother uses the term “Distinctive Ring,” but

telephone companies market the service

under a variety of names, such as Smart

Ring, Ring Master or Ident-a-Ring. This

service establishes a second telephone

number on the same line as your existing

telephone number, and each number has its

own ring pattern. Typically, the original

number rings with the standard ring pattern

and is used for receiving voice calls, and the

second number rings with a different ring

pattern and is used for receiving faxes.

NOTE

• You must pay for your telephone

company's Distinctive Ring service before

you program the machine to work with it.

• Please call your telephone company for

availability and rates.

What does your telephone company's

“Distinctive Ring” do? 6

Your telephone company's Distinctive Ring

service allows you to have more than one

number on the same telephone line. If you

need more than one telephone number, it

is cheaper than paying for an extra line.

Each telephone number has its own

distinctive ring pattern, so you will know

which telephone number is ringing. This is

one way you can have a separate telephone

number for your machine.

What does Brother's “Distinctive

Ring” do? 6

The Brother machine has a Distinctive Ring

feature that allows you to use your machine to

take full advantage of the telephone

company's Distinctive Ring service. The new

telephone number on your line can just

receive faxes.

Do you have Voice Mail? 6

If you have Voice Mail on the telephone line

that you will install your new machine on,

there is a strong possibility that Voice Mail

and the machine will conflict with each other

while receiving incoming calls. However, the

Distinctive Ring feature allows you to use

more than one number on your line, so

both Voice Mail and the machine can work

together without any problems. If each one

has a separate telephone number, neither will

interfere with the other's operations.

If you decide to get Distinctive Ring service

from the telephone company, you will need to

follow the directions in Registering the

Distinctive Ring pattern to register the new

Distinctive Ring pattern they give you. This is

so your machine can recognize its incoming

calls.

NOTE

You can change or cancel the Distinctive

Ring pattern at any time. You can switch it

off temporarily, and turn it back on later.

When you get a new fax number, make

sure you reset this feature.

Before you choose the ring pattern to

You can only register one Distinctive Ring

pattern with the machine. Some ring patterns

cannot be registered. The ring patterns below

are supported by your Brother machine.

gives you.

Ring

Pattern

Rings

1 short-short or

long-long

2 short-long-short

3 short-short-long

4 very long

(normal pattern)

Telephone services and external devices

NOTE

Ring Pattern #1 is often called Short-Short

and is the most commonly used.

If the ring pattern you received is not on

this chart, please call your telephone

company and ask for one that is

shown.

The machine will only answer calls to its

registered number.

The first two rings are silent on the

machine. This is because the fax must

“listen” to the ring pattern (to compare it to

the pattern that was “registered”). Other

telephones on the same line will ring.

If you program the machine properly, it will

recognize the registered ring pattern of the

“fax number” within 2 ring patterns and

then answer with fax tones. When the

“voice number” is called, the machine will

not answer.

Registering the Distinctive Ring

pattern 6

Very Important!

After you have set the Distinctive Ring feature

to On, your Distinctive Ring number will

receive faxes automatically. The Receive

Mode is automatically set to Manual and you

cannot change it to another Receive Mode

while Distinctive Ring is set to On. This

ensures the Brother machine will only answer

the Distinctive Ring number and will not

interfere when your main telephone number

is called. When Distinctive Ring is on, the

Touchscreen will show D/R as the Receive

Mode.

aPress .

bPress All Settings.

cSwipe up or down, or press a or b to

display Fax.

dPress Fax.

eSwipe up or down, or press a or b to

display Miscellaneous.

fPress Miscellaneous.

gPress Distinctive.

hDo one of the following:

If you haven’t registered the

Distinctive Ring, press

Distinctive, and then press On.

Go to step i.

If you have already registered the

Distinctive Ring, and want to change

the pattern, go to step i.

iPress Ring Pattern.

jPress the stored ring pattern you want to

use.

Press OK.

(You will hear each ring pattern as you

press its number. Make sure you

choose the pattern that the telephone

company gave you.)

kPress .

Distinctive Ring is now set to On.

Chapter 6

Turning off Distinctive Ring 6

aPress .

bPress All Settings.

cSwipe up or down, or press a or b to

display Fax.

dPress Fax.

eSwipe up or down, or press a or b to

display Miscellaneous.

fPress Miscellaneous.

gPress Distinctive.

hPress Distinctive.

iPress Off.

jPress .

NOTE

If you turn off Distinctive Ring, the

machine will stay in Manual mode. You

will need to set the Receive Mode again.

(See Choose the correct Receive Mode

on page 53.)

Voice over Internet Protocol

(VoIP) 6

VoIP is a type of phone system that uses an

Internet connection instead of a traditional

telephone line. Telephone providers

frequently bundle VoIP together with Internet

and cable services.

Your machine may not work with some VoIP

systems. If you want to use your machine to

send and receive faxes on a VoIP system,

make sure that one end of your telephone

cord is connected to the jack labeled LINE on

your machine. The other end of the telephone

cord may be connected to a modem,

interface box, phone adapter, splitter, or other

such device.

If you have questions about how to

connect your machine to the VoIP

system, please contact your VoIP

provider.

After you have connected your machine to

the VoIP system, press Hook on the

Touchscreen to verify that the machine has a

dial tone. If the machine does not have a dial

tone, please contact your VoIP provider.

If you are having problems sending or

receiving faxes over a VoIP system, we

recommend changing the machine’s modem

speed to the Basic(for VoIP) setting

(see Telephone line interference / VoIP

on page 135).

Telephone services and external devices

Connecting an external

TAD (telephone

answering device) 6

You may choose to connect an external

answering device. However, when you have

an external TAD on the same telephone line

as the machine, the TAD answers all calls

and the machine “listens” for fax calling

(CNG) tones. If it hears them, the machine

takes over the call and receives the fax. If it

does not hear CNG tones, the machine lets

the TAD continue playing your outgoing

message so your caller can leave you a voice

message.

The TAD must answer within four rings (the

recommended setting is two rings). The

machine cannot hear CNG tones until the

TAD has answered the call, and with four

rings, there are only 8 to 10 seconds of CNG

tones left for the fax “handshake.” Make sure

you carefully follow the instructions in this

guide for recording your outgoing message.

We do not recommend using the toll saver

feature on your external answering machine if

it exceeds five rings.

NOTE

• If you do not receive all your faxes,

shorten the Ring Delay setting on your

external TAD.

•If you subscribe to your telephone

company's Distinctive Ring service:

You may connect an external TAD to a

separate wall jack only if you subscribe to

your telephone company's Distinctive

Ring service, have registered the

distinctive ring pattern on your machine,

and use that number as a fax number. The

recommended setting is at least four rings

on the external TAD when you have the

telephone company's Distinctive Ring

service. You cannot use the Toll Saver

setting.

•If You Do Not Subscribe to the

Distinctive Ring Service:

You must plug your TAD into the EXT.

jack of your machine. If your TAD is

plugged into a wall jack, both your

machine and the TAD will try to control the

telephone line. (See the illustration

below.)

• Before you connect the external TAD,

remove the protective cap (2) from the

EXT. jack on the machine.

1TAD

2 Protective Cap

When the TAD answers a call, the

Touchscreen shows Telephone.

Chapter 6

IMPORTANT

DO NOT connect a TAD elsewhere on the

same telephone line.

Connections 6

The external TAD must be plugged into the

jack labeled EXT. Your machine cannot work

properly if you plug the TAD into a wall jack

(unless you are using Distinctive Ring).

aUsing both hands, use the finger holds

on each side of the machine to lift the

scanner cover into the open position.

bPlug the telephone line cord from the

telephone wall jack into the jack labeled

LINE.

cRemove the protective cap (1) from the

jack labeled EXT., and then plug the

telephone line cord from the external

TAD into the EXT. jack. (Make sure this

cord is connected to the TAD at the

TAD's telephone line jack, and not its

handset jack.)

dCarefully guide the telephone line cord

into the cable channel and out the back

of the machine.

eLift the scanner cover to release the

lock. Gently push the scanner cover

support down and close the scanner

cover using both hands.

fSet your external TAD to four rings or

less. (The machine's Ring Delay setting

does not apply.)

gRecord the outgoing message on your

external TAD.

hSet the TAD to answer calls.

iSet the Receive Mode to

External TAD. (See Choose the

correct Receive Mode on page 53.)

Recording an outgoing

message (OGM) on the

external TAD 6

Timing is important in recording this

message. The way you record this message

will affect both manual and automatic fax

reception.

aRecord 5 seconds of silence at the

beginning of your message. (This allows

your machine time to listen for the fax

CNG tones of automatic transmissions

before they stop.)

bLimit your speaking to 20 seconds.

cEnd your 20-second message by giving

your Fax Receive Code for people

sending manual faxes. For example:

“After the beep, leave a message or

send a fax by pressing l51 and Start.”

NOTE

We recommend beginning your OGM with

an initial 5-second silence because the

machine cannot hear fax tones over a

resonant or loud voice. You may try

omitting this pause, but if your machine

has trouble receiving, then you must

re-record the OGM to include it.

Telephone services and external devices

Multi-line connections (PBX) 6

We suggest you ask the company who

installed your PBX to connect your machine.

If you have a multi-line system, we suggest

you ask the installer to connect the unit to the

last line on the system. This prevents the

machine being activated each time the

system receives telephone calls. If all

incoming calls will be answered by a

switchboard operator, we recommend that

you set the Receive Mode to Manual.

We cannot guarantee that your machine will

operate properly under all circumstances

when connected to a PBX. Any difficulties

with sending or receiving faxes should be

reported first to the company who handles

your PBX.

External and extension

telephones 6

Connecting an external or

extension telephone 6

You can connect a separate telephone to

your machine as shown in the diagram below.

Connect the telephone line cord to the jack

labeled EXT inside the machine.

Before you connect the external telephone,

remove the protective cap (3) from the EXT.

jack.

1 Extension telephone

2 External telephone

3 Protective Cap

Chapter 6

Using external and extension

telephones 6

Using extension telephones

If you answer a fax call at an extension

telephone, you can make your machine

receive the fax by pressing the Fax Receive

Code l51.

If the machine answers a voice call and

pseudo/double-rings for you to take over, you

can take the call at an extension telephone by

pressing the Telephone Answer Code #51.

(See F/T Ring Time (Fax/Tel mode only)

on page 56.)

Using an external telephone

(connected to the EXT. jack of the

machine)

If you answer a fax call at the external

telephone connected to the EXT. jack of the

machine, you can make the machine receive

the fax by pressing Fax Start and

choosing Receive.

You can also use the Fax Receive Code

l51.

If the machine answers a voice call and

pseudo/double-rings for you to take over, you

can take the call at the external telephone by

pressing Pickup.

If you answer a call and no one is on

the line: 6

You should assume that you're receiving a

manual fax.

Press l51 and wait for the chirp or until the

Touchscreen shows Receiving, and then

hang up.

NOTE

You can also use the Easy Receive

feature to make your machine

automatically take the call. (See Easy

Receive on page 57.)

Using a non-Brother cordless

external telephone 6

If your non-Brother cordless telephone is

connected to the EXT. jack of the machine

and you typically carry the cordless handset

elsewhere, it is easier to answer calls during

the Ring Delay.

If you let the machine answer first, you will

have to go to the machine so you can press

Pickup to send the call to the cordless

handset.

Using remote codes 6

Fax Receive Code 6

If you answer a fax call on an extension

telephone, you can tell your machine to

receive it by dialing the Fax Receive Code

l51. Wait for the chirping sounds and then

replace the handset. (See Easy Receive

on page 57.)

If you answer a fax call at the external

telephone connected to the EXT. jack of the

machine, you can make the machine receive

the fax by pressing Fax Start and

choosing Receive.

Telephone Answer Code 6

If you receive a voice call and the machine is

in Fax/Tel mode, it will start to sound the F/T

(pseudo/double) ring after the initial ring

delay. If you pick up the call on an extension

telephone, you can turn the F/T Ring off by

pressing #51 (make sure you press this

between the rings).

If the machine answers a voice call and

pseudo/double-rings for you to take over, you

can take the call at the external telephone

connected to the EXT. jack of the machine by

pressing Pickup.

Telephone services and external devices

Changing the remote codes 6

The preset Fax Receive Code is l51. The

preset Telephone Answer Code is #51. If

you want to, you can replace them with your

own codes.

aPress .

bPress All Settings.

cSwipe up or down, or press a or b to

display Fax.

dPress Fax.

eSwipe up or down, or press a or b to

display Setup Receive.

fPress Setup Receive.

gSwipe up or down, or press a or b to

display Remote Codes.

hPress Remote Codes.

iDo one of the following:

If you want to change the Fax

Receive Code, press

Fax Receive Code.

Enter the new code, and then press

OK.

If you want to change the Telephone

Answer Code, press Tel Answer.

Enter the new code, and then press

OK.

If you do not want to change the

Codes, go to step j.

If you want to turn the Remote Codes

Off (or On), press Remote Codes.

Press Off (or On).

jPress .

NOTE

• If you are always disconnected when

accessing your external TAD remotely, try

changing the Fax Receive Code and

Telephone Answer Code to another

three-digit code (such as ### and 999).

• Remote Codes might not work with some

telephone systems.

How to dial 7

Manual dialing 7

aLoad your document.

bDo one of the following:

When Fax Preview is set to off, press

Fax.

When Fax Preview is set to on, press

Fax and Sending Faxes.

cPress all of the digits of the fax number.

dPress Fax Start.

Dialing from the Address

Book 7

aLoad your document.

bPress Fax.

cPress Address Book.

dDo one of the following:

Swipe up or down, or press a or b to

display the number you want to dial.

Press , and then enter the first

letter of the name and press OK.

Press the name you want to dial.

If the name has two numbers, go to

step e.

If the name has one number, go to

step f.

NOTE

If the LDAP search is available, the result

will be shown on the Touchscreen with

. (For details, see Network User’s

Guide: LDAP operation using the control

panel.)

ePress the number you want to dial.

fTo send a fax, press Apply.

gPress Fax Start.

The machine scans and sends the fax.

Dialing and storing numbers 7

Dialing and storing numbers

Fax Redial 7

If you are sending a fax automatically and the

line is busy, the machine will automatically

redial once after five minutes.

Redial only works if you dialed from the

machine.

aLoad your document.

bDo one of the following:

When Fax Preview is set to off, press

Fax.

When Fax Preview is set to on, press

Fax and Sending Faxes.

cPress Redial.

dPress Fax Start.

NOTE

• In Real Time Transmission the automatic

redial feature does not work when you are

using the scanner glass.

• If you are sending a fax manually and the

line is busy, press Hook before performing

step c above.

•Redial will change to Pause when you

enter a fax number.

Storing numbers 7

You can set up your machine to do the

following types of easy dialing: Address Book

and Groups for broadcasting faxes. When

you dial an Address Book number, the

Touchscreen shows the number.

NOTE

If you lose electrical power, the Address

Book numbers that are in the memory will

not be lost.

Storing a pause 7

When you are storing Address Book

numbers, you can insert one or more

3.5-second pauses by pressing Pause on the

Touchscreen.

Storing Address Book

numbers 7

You can store up to 100 Addresses with a

name, and each name can have two

numbers.

aPress Fax.

bPress Address Book.

cPress Edit.

dPress Add New Address.

ePress Name.

fEnter the name using the keyboard on

the Touchscreen (up to 16 characters).

Press OK.

(To help you enter letters, see Entering

Text on page 179.)

gPress Address 1.

hEnter the first fax or telephone number

using the keyboard on the Touchscreen

(up to 20 digits).

Press OK.

Chapter 7

NOTE

If you downloaded Internet Fax:

If you want to store an E-mail address to

use with Internet Fax or Scan to E-mail

server, press and enter the E-mail

address and press OK. (See Entering Text

on page 179.)

iIf you want to store the second fax or

telephone number, press Address 2.

Enter the second fax or telephone

number using the keyboard on the

Touchscreen (up to 20 digits).

Press OK.

jPress OK to confirm.

kDo one of the following:

To store another Address Book

number, repeat steps c to j.

To finish storing numbers, press .

Changing Address Book

names or numbers 7

You can change or delete an Address Book

name or number that has already been

stored.

aPress Fax.

bPress Address Book.

cPress Edit.

dDo one of the following:

Press Change to edit the names or

numbers. Go to step e.

Press Delete to display Delete.

Delete the numbers you want to

delete by pressing them to display a

red check mark.

Press OK.

Press Yes to confirm. Go to step i.

eSwipe up or down, or press a or b to

display the number you want to change.

fPress the number you want to change.

gDo one of the following:

If you want to change the name,

press Name.

Enter the new name (up to 16

characters) using the keyboard on

the Touchscreen. (To help you enter

letters, see Entering Text

on page 179.)

Press OK.

If you want to change the first fax or

telephone number, press

Address 1.

Enter the new fax or telephone

number (up to 20 digits) using the

keyboard on the Touchscreen.

Press OK.

If you want to change the second fax

or telephone number, press

Address 2.

Enter the new fax or telephone

number (up to 20 digits) using the

keyboard on the Touchscreen.

Press OK.

NOTE

How to change the stored name or

number:

If you want to change a character or a

stored number, press d or c to position the

cursor to highlight the character or the

number you want to change, and then

press . Enter the new character or

number.

hDo one of the following:

Press OK to finish.

To change another Address Book

number, repeat steps c to h.

To change more details, go to g.

iPress .

How to copy 8

The following steps show the basic copy

operation.

aDo one of the following to load your

document:

Place the document face down in the

ADF.

(See Using the ADF on page 45.)

Place the document face down on

the scanner glass.

(See Using the scanner glass

on page 46.)

bPress Copy.

The Touchscreen shows:

1 No. of Copies

You can enter the number of copies by

using the dial pad.

cIf you want more than one copy, enter

the number (up to 99).

dPress Black Start or Color Start.

Stop copying 8

To stop copying, press .

Making copies 8

Chapter 8

Copy preset settings 8

You can copy with a variety of settings that

are already set up for you in the machine

simply by pressing them.

The following preset settings are available.

Best Quality

Normal

2-sided(1i2)

2-sided(2i2) (MFC-J4710DW)

Letter iLedger

2in1(ID)

2in1

Poster

Ink Save

Book

NOTE

If you change the main option for the

selected copy preset setting, the name

above the setting icon on the Touchscreen

will be changed to Normal.

For example, if you select

Best Quality and change the quality

option from Best, Normal will appear

above the preset icon.

aLoad your document.

bPress Copy.

cSwipe left or right to display

Best Quality, Normal,

2-sided(1i2), 2-sided(2i2) 1,

Letter iLedger, 2in1(ID), 2in1,

Poster, Ink Save or Book, and then

press the option you want.

1(For MFC-J4710DW)

dEnter the number of copies you want.

eDo one of the following:

If you want to change more settings,

go to step f.

If you do not want to change more

settings, go to step i.

fPress Options.

gSwipe up or down, or press a or b to

display the available settings, and then

press the setting you want to change.

hSwipe up or down, or press a or b to

display the available options, and then

press your new option.

Repeat steps g and h for each setting

you want to change.

If you are finished changing the settings,

press OK.

NOTE

If you want to save the settings as a

Shortcut, press Save as Shortcut.

iPress Black Start or Color Start.

Making copies

Copy options 8

You can change the following copy settings.

Press Copy and then press Options. Swipe

up or down, or press a or b to scroll through

the copy settings. When the setting you want

is displayed, press it and choose your option.

When you are finished changing the options,

press OK.

(Basic User’s Guide)

For details about changing the following copy

settings, see pages 75 to 76.

Paper Type

Paper Size

Tray Select (MFC-J4710DW)

(Advanced User’s Guide)

For details about changing the following copy

settings, see Advanced User’s Guide: Copy

options.

Quality

Enlarge/Reduce

Page Layout

2in1(ID)

Stack/Sort

Density

2-sided Copy

Ink Save Mode

Thin Paper Copy

Watermark Copy

Remove Background Color

Book Copy

NOTE

If you want to sort copies, use the ADF.

Paper Type 8

If you are copying on special paper, set the

machine for the type of paper you are using to

get the best print quality.

aLoad your document.

bPress Copy.

cEnter the number of copies you want.

dPress Options.

eSwipe up or down, or press a or b to

display Paper Type.

fPress Paper Type.

gSwipe up or down, or press a or b to

display Plain Paper,

Inkjet Paper, Brother BP71,

Other Glossy or Transparency,

and then press the option you want to

set.

hIf you do not want to change additional

settings, press OK.

iPress Black Start or Color Start.

Chapter 8

Paper Size 8

If you are copying on paper other than Letter

size, you will need to change the Paper Size

setting. You can copy only on Letter, Legal,

Ledger, A4, A5, A3, Executive or

Photo 4" 6" (10 15 cm) paper.

aLoad your document.

bPress Copy.

cEnter the number of copies you want.

dPress Options.

eSwipe up or down, or press a or b to

display Paper Size.

fPress Paper Size.

gSwipe up or down, or press a or b to

display Letter, Legal, Ledger, A4,

A5, A3, EXE or 4"x6", and then press

the option you want to set.

NOTE

• (MFC-J4510DW)

If you choose Legal, Ledger or A3, the

precautions for loading paper will be

displayed. Read the information on the

Touchscreen and then confirm by

pressing OK.

• If you are using the manual feed slot insert

only one sheet of paper at a time. (See

Loading paper in the manual feed slot

on page 33.)

hIf you do not want to change more

settings, press OK.

iPress Black Start or Color Start.

Tray Select (MFC-J4710DW) 8

You can change the tray temporarily for the

next copy. To change the default tray setting,

see Tray use in Copy mode (MFC-J4710DW)

on page 39.

aLoad your document.

bPress Copy.

cEnter the number of copies you want.

dPress Options.

eSwipe up or down, or press a or b to

display Tray Select.

fPress Tray Select.

gPress Tray #1, Tray #2 or

Auto Tray Select.

hIf you do not want to change additional

settings, press OK.

iPress Black Start or Color Start.

PhotoCapture Center™

operations

(PHOTO mode) 9

Even if your machine is not connected to your

computer, you can print photos directly from

digital camera media or a USB Flash memory

drive. (See Print Images on page 80.)

You can scan documents and save them

directly to a memory card or USB Flash

memory drive. (See How to scan to a memory

card or USB Flash memory drive

on page 81.)

If your machine is connected to a computer,

you can use your computer to access a

memory card or USB Flash memory drive that

is inserted in the front of the machine.

(See Software User’s Guide: PhotoCapture

Center™ (Windows®).)

(See Software User’s Guide: Remote Setup

& PhotoCapture Center™ (Macintosh).)

Using a memory card or USB

Flash memory drive 9

Your Brother machine has media drives

(slots) for use with the following popular

digital camera media: Memory Stick Duo™,

Memory Stick PRO Duo™, SD Memory Card,

SDHC Memory Card, SDXC Memory Card,

MultiMedia Card, MultiMedia Card plus and

USB Flash memory drives.

The PhotoCapture Center™ feature lets you

print digital photos from your digital camera at

high resolution to get photo quality printing.

PhotoCapture Center™: Printing

photos from a memory card or

USB Flash memory drive 9

Chapter 9

Getting started 9

aOpen the media slot cover.

bFirmly put a memory card or USB Flash memory drive into the correct slot.

1 USB Flash memory drive

IMPORTANT

The USB direct interface supports only a USB Flash

memory drive, a PictBridge-compatible camera, or a

digital camera that uses the USB mass storage standard.

Any other USB devices are not supported.

2 Memory card slot

Slot Compatible memory cards

Upper slot

Memory Stick Duo™

Memory Stick PRO Duo™

Memory Stick Micro™

(Adapter required)

Lower slot

SD Memory Card

SDHC Memory Card

SDXC Memory Card

MultiMedia Card

MultiMedia Card plus

miniSD (Adapter required)

miniSDHC (Adapter required)

microSD (Adapter required)

microSDHC (Adapter required)

MultiMedia Card mobile

(Adapter required)

PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive

IMPORTANT

• DO NOT insert a Memory Stick Duo™ into the lower SD slot. Doing this may cause damage

to the machine.

• DO NOT insert more than one media card in the machine at the same time. Doing this may

cause damage to the machine.

• DO NOT unplug the power cord or remove the memory card or USB Flash memory drive from

the media drive (slot) or USB direct interface while the machine is reading or writing to the

memory card or USB Flash memory drive. You will lose your data or damage the card.

The machine can only read one memory card or USB Flash memory drive at a time.

Chapter 9

Print Images 9

View Photos 9

You can preview your photos on the

Touchscreen before you print them. If your

photos are large files there may be a delay

before each photo is displayed.

aOpen the media slot cover.

bPut the memory card or USB Flash

memory drive in the correct slot.

cPress Photo.

dSwipe left or right to display

View Photos.

ePress View Photos.

Press OK.

fDo one of the following:

If you want to choose photos to print

or print more than one for an image,

go to step g.

If you want to print all photos, press

Print All. Press Yes to confirm.

Go to step j.

gSwipe left or right, or press d or c to

display the photo you want to print, and

then press it.

hPress + or - to select the number of

copies you want to print.

Press OK.

iRepeat steps g and h until you have

chosen all the photos you want to print.

jPress OK.

kRead and confirm the displayed list of

options and do one of the following:

If you want to change the print

settings, press Print Settings.

(See Advanced User’s Guide:

PhotoCapture Center™ print

settings.)

If you do not want to change any

settings, go to step l.

lPress Start to print.

PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive

PhotoCapture Center™

print settings 9

You can change the print settings for the next

printing.

These settings are temporary, and the

machine returns to its default settings

1 minute after printing.

NOTE

You can save the print settings you use

most often by setting them as the default.

(See Advanced User’s Guide: Setting

your changes as the new default.)

How to scan to a

memory card or USB

Flash memory drive 9

You can scan black & white and color

documents into a memory card or USB Flash

memory drive. Black & white documents will

be stored in PDF (*.PDF) or TIFF (*.TIF) file

formats. Color documents may be stored in

PDF (*.PDF) or JPEG (*.JPG) file formats.

The factory setting is Color and 200 dpi

and the default format is PDF. The machine

automatically creates file names based on

the current date. (See Quick Setup Guide.)

For example, the fifth image scanned on July

1, 2012 would be named 07011205.PDF.

You can change the color and resolution.

For MFC-J4510DW

aLoad your document.

bOpen the media slot cover.

cPut the memory card or USB Flash

memory drive in the correct slot.

dPress Scan to Media.

IMPORTANT

DO NOT take out the memory card or

USB Flash memory drive while the

machine is reading or writing to it to avoid

damaging the card, USB Flash memory

drive, or the data stored on them.

Chapter 9

ePress Options.

Do one of the following:

To change the scan type, swipe up or

down, or press a or b to display

Scan Type.

Press Scan Type and choose

Color or Black and White.

To change the resolution, swipe up

or down, or press a or b to display

Resolution.

Press Resolution and choose

100 dpi, 200 dpi, 300 dpi,

600 dpi or Auto.

To change the file type, swipe up or

down, or press a or b to display

File Type.

Press File Type and choose PDF,

JPEG or TIFF.

If you want to change the file name,

swipe up or down, or press a or b to

display File Name. Press

File Name and enter the file name.

You can only change the first

6 characters.

Press OK.

To scan multiple documents on the

scanner glass, swipe up and down,

or press a or b to display

Auto Crop.

Press Auto Crop and choose On

(or Off).

(For details, see Advanced User’s

Guide: Auto Crop.)

To remove background color, swipe

up or down, or press a or b to display

Remove Background Color.

Press

Remove Background Color and

choose Low, Medium, High or Off.

NOTE

Remove Background Color removes

the base color of documents to make the

scanned data more recognizable.

To start scanning without changing

additional settings, go to step f.

NOTE

• If you chose color in the scan type setting,

you cannot choose TIFF.

• If you chose black & white in the scan type

setting, you cannot choose JPEG.

fWhen you are finished changing

settings, press OK.

NOTE

If you want to save the settings as a

Shortcut, press Save as Shortcut.

gPress Start.

For MFC-J4710DW

aLoad your document.

If you want to scan a 2-sided document,

load your document in the ADF.

NOTE

You can scan a 2-sided document up to

Legal size from the ADF.

bOpen the media slot cover.

cPut the memory card or USB Flash

memory drive in the proper slot.

dPress Scan to Media.

IMPORTANT

DO NOT take out the memory card or

USB Flash memory drive while the

machine is reading or writing to the

memory card or USB Flash memory drive

to avoid damaging the card, USB Flash

memory drive, or the data stored on them.

ePress Options.

PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive

fDo one of the following:

If you loaded your document in the

ADF to scan a 2-sided document,

swipe up or down, or press a or b to

display 2-sided Scan.

Press 2-sided Scan. Go to

step g.

If you want to scan a single-sided

document, go to step h.

gDo one of the following:

If your document is flipped on the

long edge, press

2-sided Scan: Long Edge.

If your document is flipped on the

short edge, press

2-sided Scan: Short Edge.

hDo one of the following:

To change the scan type, swipe up or

down, or press a or b to display

Scan Type.

Press Scan Type and choose

Color or Black and White.

To change the resolution, swipe up

or down, or press a or b to display

Resolution.

Press Resolution and choose

100 dpi, 200 dpi, 300 dpi,

600 dpi or Auto.

To change the file type, swipe up or

down, or press a or b to display

File Type.

Press File Type and choose PDF,

JPEG or TIFF.

If you want to change the file name,

swipe up or down, or press a or b to

display File Name. Press

File Name and enter the file name.

You can only change the first

6 characters.

Press OK.

To scan multiple documents on the

scanner glass, swipe up and down,

or press a or b to display

Auto Crop.

Press Auto Crop and choose On

(or Off).

(For details, see Advanced User’s

Guide: Auto Crop.)

To skip blank pages, swipe up or

down, or press a or b to display

Skip Blank Page. Press

Skip Blank Page and then press

On (or Off).

NOTE

Skip Blank Page is available only

when using the ADF.

Long edge

Portrait Landscape

Short edge

Portrait Landscape

Chapter 9

To remove background color, swipe

up or down, or press a or b to display

Remove Background Color.

Press

Remove Background Color and

choose Low, Medium, High or Off.

NOTE

Remove Background Color removes

the base color of documents to make the

scanned data more recognizable.

To start scanning without changing

additional settings, go to step i.

NOTE

• If you chose color in the scan type setting,

you cannot choose TIFF.

• If you chose black & white in the scan type

setting, you cannot choose JPEG.

iWhen you are finished changing

settings, press OK.

NOTE

If you want to save the settings as a

Shortcut, press Save as Shortcut.

jPress Start.

Printing a document 10

The machine can receive and print data from

your computer. To print from a computer, you

must install the printer driver.

(See Software User’s Guide: Printing

(Windows®).)

(See Software User’s Guide: Printing and

Faxing (Macintosh).)

aInstall the Brother printer driver from the

CD-ROM. (See Quick Setup Guide.)

bFrom your application, choose the Print

command.

cChoose the name of your machine in the

Print dialog box and click Properties or

Preferences, depending on the

application you are using.

dChoose the settings you want to change

in the Properties dialog box.

Commonly used settings include:

Media Type

Print Quality

Paper Size

Orientation

Color / Grayscale

Ink Save Mode

Scaling

2-sided / Booklet

eClick OK.

fClick Print (or OK depending on the

application you are using) to begin

printing.

How to print from a computer 10

Before scanning 11

To use the machine as a scanner, install a scanner driver. If the machine is on a network,

configure it with a TCP/IP address.

Install the scanner drivers from the CD-ROM. (See Quick Setup Guide: Install MFL-Pro Suite.)

Configure the machine with a TCP/IP address if network scanning does not work.

(See Software User’s Guide: Configuring Network Scanning for Windows®.)

NOTE

You can download the scanner driver without the Brother ControlCenter from the Brother

Solutions Center at http://solutions.brother.com/.

How to scan to a computer 11

How to scan to a computer

Scanning a document as a PDF file using

ControlCenter4 (Windows®)11

(For detailed information, see Software User’s Guide: Scanning.)

NOTE

The screens on your PC may vary depending on your model.

ControlCenter4 is a software utility that lets you quickly and easily access the applications you use

most often. Using ControlCenter4 eliminates the need to manually launch specific applications.

You can use ControlCenter4 on your computer.

aLoad your document. (See How to load documents on page 45.)

bOpen ControlCenter4 by clicking /All Programs/Brother/MFC-XXXX (where XXXX is

your model name)/ControlCenter4. The ControlCenter4 application will open.

cIf the ControlCenter4 Mode screen appears, choose the Advanced Mode and then click OK.

dMake sure the machine you want to use is selected from the Model pull-down list.

Chapter 11

eSet the scanning configuration.

Click Configuration, and then select Button settings, Scan and File.

The configuration dialog box appears. You can change the default settings.

1 Choose PDF (*.pdf) from the File Type pull-down list.

2 You can enter the file name you want to use for the document.

3 You can save the file to the default folder, or choose your preferred folder by clicking the

(Browse) button.

4 You can choose a scanning resolution from the Resolution pull-down list.

5 You can choose the document size from the Document Size pull-down list.

fClick OK.

How to scan to a computer

gClick File.

hPress Scan.

The machine starts the scanning process. The folder where the scanned data is saved will

open automatically.

Chapter 11

How to change the machine’s SCAN mode

settings for PDF scanning 11

You can change your machine’s Scan mode settings using ControlCenter4. (Windows®)

aOpen ControlCenter4 by clicking /All Programs/Brother/MFC-XXXX (where XXXX is

your model name)/ControlCenter4. The ControlCenter4 application will open.

bMake sure the machine you want to use is selected from the Model pull-down list.

cClick the Device Settings tab.

dClick Device Scan Settings.

How to scan to a computer

eChoose the File tab. You can change the default settings.

1 Choose PDF (*.pdf) from the File Type pull-down list.

2 You can enter the file name you want to use for the document.

3 You can save the file to the default folder, or choose your preferred folder by clicking the

(Browse) button.

4 You can choose a scanning resolution from the Resolution pull-down list.

5 You can choose the document size from the Document Size pull-down list.

fClick OK.

How to scan a document as a PDF file using the Touchscreen 11

aLoad your document. (See How to load documents on page 45.)

bPress Scan.

cSwipe left or right to display to File.

Chapter 11

dPress to File.

will be displayed in the center of the Touchscreen highlighted in blue.

ePress OK.

When the machine is connected to a network, press the PC Name.

Do one of the following:

If you want to use the default settings, go to step j.

If you want to change the default settings, go to step f.

fPress Options.

gPress Set with Touch Panel.

Press On.

hChoose the settings for 2-sided Scan 1, Scan Type, Resolution, File Type,

Skip Blank Page 1 and Remove Background Color as needed.

1(For MFC-J4710DW)

iPress OK.

jPress Start.

The machine starts the scanning process.

NOTE

The following scan modes are available.

•to OCR

•to File

•to Image

•to Media

•to E-mail

•to E-mail Server

•to FTP

•to Network

•WS Scan 1

1Windows® users only. (Windows Vista® SP2 or later and Windows® 7)

(See Software User’s Guide: Using Web Services for scanning on your network (Windows Vista® SP2 or later and

Windows®7).)

Replacing the ink

cartridges A

Your machine is equipped with an ink dot

counter. The ink dot counter automatically

monitors the level of ink in each of the

four cartridges. When the machine detects an

ink cartridge is running out of ink, the machine

will display a message.

The Touchscreen will show which ink

cartridge is low or needs replacing. Be sure to

follow the Touchscreen prompts to replace

the ink cartridges in the correct order.

Even though the machine tells you to replace

an ink cartridge, there will be a small amount

of ink left in the ink cartridge. It is necessary

to keep some ink in the ink cartridge to

prevent air from drying out and damaging the

print head assembly.

CAUTION

If ink gets in your eyes, wash it out with

water at once and call a doctor if you are

concerned.

IMPORTANT

Brother strongly recommends that you do

not refill the ink cartridges provided with

your machine. We also strongly

recommend that you continue to use only

Genuine Brother Brand replacement ink

cartridges. Use or attempted use of

potentially incompatible ink and/or

cartridges in the Brother machine may

cause damage to the machine and/or may

result in unsatisfactory print quality. Our

warranty coverage does not apply to any

problem that is caused by the use of

unauthorized third-party ink and/or

cartridges. To protect your investment and

obtain premium performance from the

Brother machine, we strongly recommend

the use of Genuine Brother Supplies.

aOpen the ink cartridge cover.

If one or more of the ink cartridges have

reached the end of their life, the

Touchscreen shows

B&W 1-sided Print Only or

Cannot Print.

Routine maintenance A

bPress the lock release lever as shown to

release the cartridge color indicated on

the Touchscreen. Remove the cartridge

from the machine.

cOpen the new ink cartridge bag for the

color indicated on the Touchscreen, and

then take out the ink cartridge.

dTurn the green release lever on the

orange protective packing (1)

counterclockwise until it clicks to release

the vacuum seal. Then remove the

orange protective packing as shown.

IMPORTANT

DO NOT touch the cartridge in the area

indicated (2); this can prevent the

machine from detecting the cartridge.

Routine maintenance

eEach color has its own correct position.

Insert the ink cartridge in the direction of

the arrow on the label.

fGently push the back of the ink cartridge

marked “PUSH” until it latches, and then

close the ink cartridge cover.

gThe machine will automatically reset the

ink dot counter.

NOTE

• If you replaced an ink cartridge, for

example Black, the Touchscreen may ask

you to verify that it was a brand new one

(for example, Did you change

Black). For each new cartridge you

installed, press Yes to reset the ink dot

counter for that color. If the ink cartridge

you installed is not a brand new one, be

sure to press No.

• If the Touchscreen shows

No Ink Cartridge or

Cannot Detect after you install the ink

cartridge, check that the ink cartridge is

installed properly. Remove the ink

cartridge and reinstall it slowly until it

latches.

IMPORTANT

• DO NOT take out ink cartridges if you do

not need to replace them. If you do so, it

may reduce the ink quantity and the

machine will not know the quantity of ink

left in the cartridge.

• DO NOT touch the cartridge insertion

slots. If you do so, the ink may stain your

skin.

• If ink gets on your skin or clothing,

immediately wash it off with soap or

detergent.

• If you mix the colors by installing an ink

cartridge in the wrong position, the

Touchscreen shows Wrong Ink Color.

Check which ink cartridges are not

matched by color to their ink cartridge

positions and move them to their proper

positions.

• Once you open an ink cartridge, install it in

the machine and use it up within six

months of installation. Use unopened ink

cartridges by the expiration date written on

the cartridge package.

• DO NOT dismantle or tamper with the ink

cartridge; this can cause the ink to leak out

of the cartridge.

Cleaning and checking

the machine A

Cleaning the scanner A

aUnplug the machine from the AC power

outlet.

bLift the document cover (1). Clean the

scanner glass (2) and the white

plastic (3) with a soft lint-free cloth

moistened with a non-flammable glass

cleaner.

cIn the ADF unit, clean the white bar (1)

and the glass strip (2) with a lint-free

cloth moistened with a non-flammable

glass cleaner.

(MFC-J4510DW)

(MFC-J4710DW)

132

Routine maintenance

NOTE

In addition to cleaning the scanner glass

and glass strip with a non-flammable glass

cleaner, run your fingertip over the glass

to see if you can feel anything on it. If you

feel dirt or debris, clean the glass again

concentrating on that area. You may need

to repeat the cleaning process three or

four times. To test, make a copy after each

cleaning attempt.

Cleaning the print head A

To maintain good print quality, the machine

will automatically clean the print head when

needed. You can start the cleaning process

manually if there is a print quality problem.

Clean the print head if you get a horizontal

line in the text or graphics, or blank text on

your printed pages. You can clean Black only,

three colors at a time

(Yellow/Cyan/Magenta), or all four colors at

once.

Cleaning the print head consumes ink.

Cleaning too often uses ink unnecessarily.

IMPORTANT

DO NOT touch the print head. Touching

the print head may cause permanent

damage and may void the print head's

warranty.

aPress .

NOTE

You can also press and Ink.

bPress Cleaning.

cPress Black, Color or All.

The machine cleans the print head.

When cleaning is finished, the machine

will go back to Ready mode

automatically.

When there is a

spot of dirt or

correction fluid

on the glass strip,

the printed

sample shows a

vertical line.

After the glass

strip is cleaned,

the vertical line is

gone.

NOTE

• If you clean the print head at least five

times and the print has not improved, try

installing a new Genuine Brother Brand

replacement ink cartridge for each

problem color. Try cleaning the print head

again up to five more times. If the print has

not improved, call Brother Customer

Service. (See Brother numbers

on page i.)

• You can also clean the print head from

your PC.

(See Software User’s Guide:

Maintenance tab (Windows®).)

Checking the print quality A

If faded or streaked colors and text appear on

your printouts, some of the print head nozzles

may be clogged. You can check this by

printing the Print Quality Check Sheet and

looking at the nozzle check pattern.

aPress .

NOTE

You can also press and Ink.

bPress Test Print.

cPress Print Quality.

dPress OK.

The machine begins printing the Print

Quality Check Sheet.

eCheck the quality of the four color blocks

on the sheet.

fThe Touchscreen asks you if the print

quality is OK.

Do one of the following:

If all lines are clear and visible, press

Yes to finish the Print Quality check

and go to step j.

If you can see missing short lines as

shown below, press No.

gThe Touchscreen asks you if the print

quality is OK for black and then the three

colors.

Press Yes or No.

hThe Touchscreen asks you if you want

to start cleaning.

Press OK.

The machine starts cleaning the print

head.

iAfter the cleaning procedure is finished,

press OK.

The machine prints the Print Quality

Check Sheet again. Return to step e.

jPress .

If you clean the print head at least five times

and the print has not improved, try installing a

new Genuine Brother Brand replacement ink

cartridge for each problem color. Try cleaning

the print head again up to five more times. If

the print has not improved, call Brother

Customer Service. (See Brother numbers

on page i.)

OK Poor

Routine maintenance

IMPORTANT

DO NOT touch the print head. Touching

the print head may cause permanent

damage and may void the print head's

warranty.

NOTE

When a print head nozzle is clogged, the

printed sample looks like this.

Letter, A4 and Executive

Ledger, A3, Legal, A5, A6, envelopes,

Photo (4 6 in.), Photo L (3.5 5in.),

Photo 2L (5 7 in.) and Index Card

(5 8in.)

After the print head nozzle is cleaned, the

horizontal lines are gone.

Checking the print alignment A

You may need to adjust the print alignment

after transporting the machine if your printed

text becomes blurred or images become

faded.

aPress .

NOTE

You can also press and Ink.

bPress Test Print.

cPress Alignment.

dPress OK.

The machine starts printing the

Alignment Check Sheet.

eFor the “A” pattern, swipe up or down, or

press a or b to display the number of the

test print that has the least visible

vertical stripes (1-9), and then press it.

Press OK.

fFor the “B” pattern, swipe up or down, or

press a or b to display the number of the

test print that has the least visible

vertical stripes (1-9), and then press it.

Press OK.

gFor the “C” pattern, swipe up or down, or

press a or b to display the number of the

test print that has the least visible

vertical stripes (1-9), and then press it.

Press OK.

100

hFor the “D” pattern, swipe up or down, or

press a or b to display the number of the

test print that has the least visible

vertical stripes (1-9), and then press it.

Press OK.

iPress .

101

Identifying your problem B

First, check the following.

The machine's power cord is connected properly and the machine's power switch is turned on.

All of the protective parts have been removed.

Paper is inserted properly in the paper tray.

The interface cables are securely connected to the machine and the computer, or the wireless

connection is set up on both the machine and your computer.

Touchscreen Messages

(See Error and maintenance messages on page 103.)

If you did not solve your problem with the above checks, identify your problem and then go to the

page suggested below.

Paper handling and Printing problems:

Printing Difficulties on page 123

Print Quality Difficulties on page 124

Paper Handling Difficulties on page 126

Printing Received Faxes on page 127

Telephone and Fax problems:

Telephone Line or Connections on page 128

Handling Incoming Calls on page 131

Receiving Faxes on page 129

Sending Faxes on page 130

Copying problems:

Copying Difficulties on page 132

Troubleshooting B

If you think there is a problem with your machine, check each of the items below first and follow

the troubleshooting tips.

You can correct most problems by yourself. If you need additional help, the Brother Solutions

Center offers the latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com/.

102

Scanning problems:

Scanning Difficulties on page 132

PhotoCapture Center™ Difficulties on page 132

Software and Network problems:

Software Difficulties on page 133

Network Difficulties on page 133

Data Entry Difficulties on page 134

Troubleshooting

103

Error and maintenance messages B

As with any sophisticated office product, errors may occur and consumable items may need to be

replaced. If this happens, your machine identifies the error or required routine maintenance and

shows the appropriate message. The most common error and maintenance messages are shown

below.

You can correct most errors and perform routine maintenance by yourself. If you need more help,

the Brother Solutions Center offers the latest FAQs and troubleshooting tips:

Visit us at http://solutions.brother.com/.

Error Message Cause Action

B&W 1-sided Print

Only

Replace ink.

One or more of the color ink

cartridges have reached the end of

their life.

You can use the machine in

black & white mode for approximately

four weeks depending on the number

of pages you print.

While this message appears on the

Touchscreen, each operation works

in the following way:

Printing

If you choose Grayscale in the

Advanced tab of the printer

driver, you can use the machine

as a black & white printer.

2-sided print is not available when

this message appears.

Copying

If the paper type is set to

Plain Paper you can make

copies in black & white.

2-sided copy is not available

when this message appears.

Faxing

If the paper type is set to

Plain Paper or

Inkjet Paper, the machine will

receive and print the faxes in

black & white.

If a sending machine has a color

fax, the machine’s “handshake”

will ask that the fax be sent as

black & white.

Replace the ink cartridges. (See

Replacing the ink cartridges

on page 93.)

NOTE

The machine will stop all print

operations and you will not be able to

use the machine until you change to a

new ink cartridge in the following

cases:

• If you unplug the machine or take

out the ink cartridge.

• If the paper type is set to anything

except Plain Paper or

Inkjet Paper.

• (Windows®) If you check

Slow Drying Paper in the Basic

tab of the printer driver.

(Macintosh) If you check

Slow Drying Paper in the

Print Settings of the printer

driver.

104

Cannot Detect You installed a new ink cartridge too

quickly and the machine did not

detect it.

Take out the new ink cartridge and

re-install it slowly until it latches. (See

Replacing the ink cartridges

on page 93.)

An ink cartridge is not installed

properly.

If you are not using Genuine Brother

Innobella™ ink, the machine may not

detect the ink cartridge.

Use a new Genuine Brother

Innobella™ Ink Cartridge. If the error

is not cleared, call Brother Customer

Service.

Cannot Detect Ink

Volume

If you are not using Genuine Brother

Innobella™ ink, the machine may not

detect the ink volume.

Use a new Genuine Brother

Innobella™ Ink Cartridge. If the error

is not cleared, call Brother Customer

Service.

Cannot Print

Replace ink.

One or more of the ink cartridges

have reached the end of their life. The

machine will stop all print operations.

While memory is available, black &

white faxes will be stored in the

memory. If a sending machine has a

color fax, the machine's “handshake”

will ask that the fax be sent as black &

white. If the sending machine has the

ability to convert it, the color fax will

be stored in the memory as a black &

white fax.

Replace the ink cartridges. (See

Replacing the ink cartridges

on page 93.)

Comm.Error Poor telephone line quality caused a

communication error.

Send the fax again or connect the

machine to another telephone line. If

the problem continues, call the

telephone company and ask them to

check your telephone line.

Connection Fail You tried to poll a fax machine that is

not in Polled Waiting mode.

Check the other fax machine's polling

setup.

Cover is Open. The scanner cover is not locked in the

closed position.

Lift the scanner cover and then close

it again.

Make sure the telephone line cord

and USB cable (if used) have been

guided correctly through the cable

channel and out the back of the

machine.

The ink cartridge cover is not locked

in the closed position.

Firmly close the ink cartridge cover

until it clicks.

Data Remaining

in Memory

Print data is left in the machine's

memory. Press . The machine will cancel

the job and clear it from the memory.

Try to print again.

Error Message Cause Action

Troubleshooting

105

Disconnected The other person or other person's

fax machine stopped the call.

Try to send or receive again.

If calls are stopped repeatedly and

you are using a VoIP (Voice over IP)

system, try changing the

Compatibility to Basic (for VoIP). (See

Telephone line interference / VoIP

on page 135.)

Document Cover Open

(MFC-J4710DW)

The document cover was open while

scanning a 2-sided document using

the ADF.

Close the document cover.

Document Jam/too Long

The document was not inserted or fed

properly, or the document scanned

from the ADF was too long.

(See Using the ADF on page 45.)

(See Document jam on page 113.)

DR Mode in Use The machine is in Distinctive Ring

mode. You cannot change the

Receive Mode from Manual to

another mode.

Set Distinctive Ring to Off. (See

Turning off Distinctive Ring

on page 64.)

High Temperature The print head is too warm. Allow the machine to cool down.

Hub is Unusable. A hub or USB Flash memory drive

with hub has been connected to the

USB direct interface.

Hubs, including USB Flash memory

drives that have a hub built in, are not

supported. Unplug the device from

the USB direct interface.

Image Too Long The proportions of your photo are

irregular so effects could not be

added.

Choose a regularly proportioned

image.

Image Too Small The size of your photo is too small to

trim.

Choose a larger image.

Error Message Cause Action

106

Ink Absorber Full The ink absorber box or flushing box

is full. These components are

periodic maintenance items that may

require replacement after a period of

time to ensure optimum performance

from your Brother machine. Because

these components are periodic

maintenance items, the replacement

is not covered under the warranty.

The need to replace these items and

the time period before replacement is

dependent on the number of purges

and flushes required to clean the ink

system. These boxes acquire

amounts of ink during the different

purging and flushing operations. The

number of times a machine purges

and flushes for cleaning varies

depending on different situations. For

example, frequently powering the

machine on and off will cause

numerous cleaning cycles since the

machine automatically cleans upon

power up. The use of non-Brother ink

may cause frequent cleanings

because non-Brother ink could cause

poor print quality which is resolved by

cleaning. The more cleaning the

machine requires, the faster these

boxes will fill up.

NOTE

Repairs resulting from the use of

non-Brother supplies may not be

covered under the stated product

warranty.

The ink absorber box or flushing box

will need to be replaced. Contact

Brother Customer Service or a

Brother Authorized Service Center to

have your machine serviced. (See

Brother numbers on page i.)

Other reasons for cleaning are:

1 After a paper jam has been

cleared, the machine

automatically cleans itself before

the next received fax is printed.

2 The machine automatically cleans

itself after sitting idle for more than

30 days (infrequent use).

3 The machine automatically cleans

itself after ink cartridges of the

same color have been replaced

12 times.

Ink Absorber NearFull

The ink absorber box or flushing box

is nearly full.

The ink absorber box or flushing box

will need to be replaced soon. Call

Brother Customer Service or a

Brother Authorized Service Center to

have your machine serviced. (See

Brother numbers on page i.)

Error Message Cause Action

Troubleshooting

107

Ink Low One or more of the ink cartridges are

near the end of their life. If one of the

color ink cartridges is near the end of

its life and someone is sending you a

color fax, your machine’s

“handshake” will ask that the fax be

sent as black & white. If the sending

machine has the ability to convert it,

the color fax will be printed at your

machine as a black & white fax.

Order a new ink cartridge. You can

continue printing until the

Touchscreen shows

Cannot Print. (See Ordering

accessories and supplies on page ii

and Replacing the ink cartridges

on page 93.)

Low Temperature The print head is too cold. Allow the machine to warm up.

Media Error The memory card is either corrupted,

improperly formatted, or there is a

problem with the memory card.

Remove the memory card from the

media drive (slot) of the machine and

format it properly.

Put the card firmly into the slot again

to make sure it is in the correct

position. If the error remains, check

the media drive (slot) of the machine

by putting in another memory card

that you know is working.

Media is Full. The memory card or USB Flash

memory drive you are using has no

available space or already contains

999 files.

Your machine can only save to your

memory card or USB Flash memory

drive if it contains less than 999 files.

Delete unused files to free some

space and try again.

No Caller ID There is no incoming call history. You

did not receive calls or you have not

subscribed to the Caller ID service

from your telephone company.

If you want to use the Caller ID

feature, call your telephone company.

(See Advanced User’s Guide: Caller

ID.)

No File The memory card or USB Flash

memory drive in the media drive does

not contain a .JPG file.

Put the correct memory card or USB

Flash memory drive into the slot

again.

No Ink Cartridge An ink cartridge is not installed

properly.

Take out the new ink cartridge and

re-install it slowly until it latches. (See

Replacing the ink cartridges

on page 93.)

Error Message Cause Action

108

(MFC-J4510DW)

No Paper Fed

(MFC-J4710DW)

No Paper Fed

No Paper Fed #1

No Paper Fed #2

The machine is out of paper or paper

is not properly loaded in the paper

tray.

Do one of the following:

Refill the paper in the paper tray,

and then press OK on the

Touchscreen.

Remove and reload the paper,

then press OK on the

Touchscreen. (See Loading

paper and other print media

on page 19.)

The paper is jammed in the machine. Remove the jammed paper by

following the steps in Printer jam or

paper jam on page 115.

If this error occurs often during

2-sided copying or 2-sided printing,

the paper feed rollers may be stained

with ink. Clean the paper feed rollers.

(See Advanced User’s Guide:

Cleaning the paper feed rollers.)

Paper dust has accumulated on the

surface of the paper pick-up rollers.

Clean the paper pick-up rollers.

(See Advanced User’s Guide:

Cleaning the paper pick-up rollers.)

The Jam Clear Cover is not closed

properly.

Make sure the Jam Clear Cover is

closed evenly at both ends. (See

Printer jam or paper jam

on page 115.)

The paper was not inserted in the

center position of the manual feed

slot.

Remove the paper and re-insert it in

the center of the manual feed slot,

and then press OK on the

Touchscreen. (See Loading paper in

the manual feed slot on page 33.)

No Response/Busy The number you dialed does not

answer or is busy.

Verify the number and try again.

Out of Fax Memory The fax memory is full. Do one of the following:

Clear the data in the memory. To

gain extra memory, you can turn

off Memory Receive.

(See Advanced User’s Guide:

Turning off Memory Receive

operations.)

Print the faxes that are in the

memory. (See Advanced User’s

Guide: Printing a fax from the

memory.)

Error Message Cause Action

Troubleshooting

109

Out of Memory The machine's memory is full. If a copy operation is in process:

Press and wait until the other

operations in progress finish, and

then try again.

The memory card or USB Flash

memory drive you are using does not

have enough free space to scan the

document.

Press .

Delete unused files from your

memory card or USB Flash memory

drive to make some free space and

then try again.

Paper Jam [Front] The paper is jammed in the machine. Remove the jammed paper by

following the steps in Paper is

jammed in the front of the machine

on page 115.

Make sure the paper guides are set to

the correct paper size.

Paper Jam [Front,Rear]

The paper is jammed in the machine. Remove the jammed paper by

following the steps in Paper is

jammed in the front and back of the

machine on page 117.

Make sure the paper guides are set to

the correct paper size.

More than one sheet of paper was

placed in the manual feed slot.

—OR—

Another sheet of paper was placed in

the manual feed slot before the

Touchscreen showed

Put paper in Manual Feed

Slot, and then Press [OK].

Do not put more than one sheet of

paper in the manual feed slot at any

one time. Wait until the Touchscreen

shows

Put paper in Manual Feed

Slot, and then Press [OK].

before you feed the next sheet of

paper in the manual feed slot.

Remove the jammed paper by

following the steps in Paper is

jammed in the front and back of the

machine on page 117.

Paper Jam [Rear] The paper is jammed in the machine. Remove the jammed paper by

following the steps in Paper is

jammed in the back of the machine

on page 116.

Make sure the paper guides are set to

the correct paper size.

Paper dust has accumulated on the

surface of the paper pick-up rollers.

Clean the paper pick-up rollers.

(See Advanced User’s Guide:

Cleaning the paper pick-up rollers.)

Error Message Cause Action

110

Paper tray not

detected

The paper tray is not completely

inserted.

Slowly push the paper tray

completely into the machine.

Paper or a foreign object has

prevented the paper tray from being

inserted properly.

Pull the paper tray out of the machine,

and remove the jammed paper or

foreign object. Slowly push the paper

tray completely into the machine.

Touchscreen

Initialization

Failed

The Touchscreen was pressed

before the power on initialization was

completed.

Make sure that nothing is touching or

resting on the Touchscreen.

Debris may be stuck between the

lower part of the Touchscreen and its

frame.

Insert a piece of stiff paper between

the lower part of the Touchscreen and

its frame and slide it back and forth to

push out the debris.

Unable to Clean XX

Unable to Initialize XX

Unable to Print XX

Unable to Scan XX

The machine has a mechanical

problem.

—OR—

A foreign object such as a paper clip

or a piece of ripped paper is in the

machine.

Open the scanner cover and remove

any foreign objects and paper scraps

from inside the machine. If the error

message continues, disconnect the

machine from the power for several

minutes and reconnect it.

(The machine can be turned off for

approximately 24 hours without losing

faxes stored in the memory. See

Transferring your faxes or Fax

Journal report on page 112.)

Unusable Device

Disconnect device

from front connector

& turn machine off &

then on

A broken device has been connected

to the USB direct interface.

Unplug the device from the USB

direct interface, then press to

turn the machine off and then on

again.

Unusable Device

Please disconnect

USB device.

A USB device or USB Flash memory

drive that is not supported has been

connected to the USB direct

interface.

For more information, visit us at

http://solutions.brother.com/.

Unplug the device from the USB

direct interface. Turn the machine off

and then on again.

Wrong Ink Color An ink cartridge has been installed in

the wrong position.

Check which ink cartridges are not

matched by color to their ink cartridge

positions and move them to their

proper positions.

Error Message Cause Action

Troubleshooting

111

(MFC-J4510DW)

Wrong Paper

(MFC-J4710DW)

Wrong Paper

Wrong Paper #1

Wrong Paper #2

The paper size setting does not

match the size of paper in the tray.

1 Check that the paper size you

choose matches the size of paper

in the tray.

(MFC-J4510DW: See Paper Size

on page 38.)

(MFC-J4710DW: See Paper Size

and Type (MFC-J4710DW)

on page 39.)

2 Make sure you loaded the paper

in the proper orientation, by

setting the paper guides at the

indicators for your paper size.

(See Loading paper and other

print media on page 19.)

3 After you have checked the paper

size and the paper orientation,

press OK on the Touchscreen.

The paper orientation is not proper for

the paper size.

You did not set the paper guides in

the tray to the indicators for the paper

size you are using.

Wrong Tray Setting

(MFC-J4710DW)

The machine’s Paper Size and Tray

Use settings do not match the size of

paper in the tray you are using.

Configure the paper size setting for

the tray according to the on-screen

instructions.

Error Message Cause Action

112

Error animation B

Error animations display step-by-step

instructions when paper gets jammed. You

can read the steps at your own pace by

pressing c to see the next step and d to go

back a step.

Transferring your faxes or Fax

Journal report B

If the Touchscreen shows:

Unable to Clean XX

Unable to Initialize XX

Unable to Print XX

Unable to Scan XX

We recommend transferring your faxes to

another fax machine or to your PC. (See

Transferring faxes to another fax machine

on page 112 or Transferring faxes to your PC

on page 112.)

You can also transfer the Fax Journal report

to see if there are any faxes you need to

transfer. (See Transferring the Fax Journal

report to another fax machine on page 113.)

Transferring faxes to another fax

machine B

If you have not set up your Station ID, you

cannot enter fax transfer mode. (See Quick

Setup Guide: Set your Station ID.)

aPress to interrupt the error

temporarily.

bPress .

cPress All Settings.

dSwipe up or down, or press a or b to

display Service.

ePress Service.

fPress Data Transfer.

gPress Fax Transfer.

hDo one of the following:

If the Touchscreen shows No Data,

there are no faxes left in the

machine's memory.

Press Close, and then press .

Enter the fax number to which faxes

will be forwarded.

iPress Fax Start.

Transferring faxes to your PC B

You can transfer the faxes from your

machine's memory to your PC.

aPress to interrupt the error

temporarily.

bMake sure you have installed

MFL-Pro Suite on your PC, and then

turn on PC-FAX Receiving on the PC.

(See Software User’s Guide: PC-FAX

receiving.)

cMake sure you have set PC-Fax

Receive on the machine.

(See Advanced User’s Guide: PC-Fax

Receive (Windows® only).)

If faxes are in the machine’s memory

when you set up PC-Fax Receive, the

Touchscreen will ask if you want to

transfer the faxes to your PC.

dDo one of the following:

To transfer all faxes to your PC,

press Yes. If Fax Preview is set to

Off, you will be asked if you want to

also turn on the backup print option.

To exit and leave the faxes in the

memory, press No.

ePress .

Troubleshooting

113

Transferring the Fax Journal report to

another fax machine B

If you have not set up your Station ID, you

cannot enter fax transfer mode. (See Quick

Setup Guide: Set your Station ID.)

aPress to interrupt the error

temporarily.

bPress .

cPress All Settings.

dSwipe up or down, or press a or b to

display Service.

ePress Service.

fPress Data Transfer.

gPress Report Transfer.

hEnter the fax number to which the Fax

Journal report will be forwarded.

iPress Fax Start.

Document jam B

Documents can jam in the ADF unit if they are

not inserted or fed properly, or if they are too

long. Follow the steps below to clear a

document jam.

Document is jammed in the top of the

ADF unit B

aTake out any paper from the ADF that is

not jammed.

bOpen the ADF cover.

cRemove the jammed document by

pulling it upward.

1 ADF cover

dClose the ADF cover.

ePress .

IMPORTANT

To avoid future document jams, close the

ADF cover properly by pressing it down in

the center.

114

Document is jammed inside the ADF

unit B

aTake any paper that is not jammed out

of the ADF.

bLift the document cover.

cPull the jammed document out to the

left.

1 document cover

dClose the document cover.

ePress .

Removing small documents jammed

in the ADF B

aLift the document cover.

bInsert a piece of stiff paper, such as

cardstock, into the ADF to push any

small paper scraps through.

1 document cover

cClose the document cover.

dPress .

Troubleshooting

115

Printer jam or paper jam B

Take out the jammed paper depending on

where it is jammed in the machine.

Paper is jammed in the front of the

machine B

If the Touchscreen shows

Paper Jam [Front], follow these steps:

aUnplug the machine from the AC power

outlet.

bPull the paper tray (1) completely out of

the machine.

cPull out the jammed paper (1).

dLift the Jam Clear Flap, and remove the

jammed paper.

eMake sure you look carefully inside the

machine above and below the Jam

Clear Flap for any pieces of paper.

fPut the paper tray firmly back in the

machine.

116

NOTE

Make sure you pull out the paper support

until it clicks.

gRe-connect the power cord.

NOTE

If there is a repeat paper jam, a small

piece of paper may be stuck in the

machine. (See Additional paper jam clear

operations on page 120.)

Paper is jammed in the back of the

machine B

If the Touchscreen shows

Paper Jam [Rear], follow these steps:

aUnplug the machine from the AC power

outlet.

bOpen the Jam Clear Cover (1) at the

back of the machine.

cOpen the inside cover (1).

dPull the jammed paper out of the

machine.

eClose the inside cover and Jam Clear

Cover. Make sure the covers are closed

properly.

fRe-connect the power cord.

Troubleshooting

117

Paper is jammed in the front and back

of the machine B

If the Touchscreen shows

Paper Jam [Front,Rear], follow these

steps:

aUnplug the machine from the AC power

outlet.

b(MFC-J4510DW)

Pull the paper tray (1) completely out of

the machine.

(MFC-J4710DW)

Pull the paper tray #1 and then tray #2

completely out of the machine.

c(MFC-J4510DW)

Pull out the jammed paper (1).

(MFC-J4710DW)

118

dLift the Flap, and remove the jammed

paper.

eMake sure you look carefully inside the

machine above and below the Jam

Clear Flap for any pieces of paper.

(With tray removed, go to step f.)

fOpen the Jam Clear Cover (1) at the

back of the machine.

gOpen the inside cover (1).

hPull the jammed paper out of the

machine.

Troubleshooting

119

iClose the inside cover and Jam Clear

Cover. Make sure the covers are closed

properly.

j(MFC-J4510DW)

Put the paper tray firmly back in the

machine.

(MFC-J4710DW)

Put the paper tray #1 and then tray #2

firmly back in the machine.

kUsing both hands, use the finger holds

on each side of the machine to lift the

scanner cover (1) into the open position.

Move the print head (if necessary) to

take out any paper remaining in this

area. Make sure that jammed paper is

not left in the corners of the machine (2)

and (3).

IMPORTANT

• If the paper is jammed under the print

head, unplug the machine from the power

source, and then move the print head to

take out the paper.

• If the print head is in the right corner as

shown in the illustration, you cannot move

the print head. Re-connect the power

cord. Hold down until the print head

moves to the center. Then unplug the

machine from the power source and take

out the paper.

• If ink gets on your skin or clothing,

immediately wash it off with soap or

detergent.

120

lLift the scanner cover (1) to release the

lock. Gently push the scanner cover

support down (2) and close the scanner

cover (3) using both hands.

NOTE

Make sure you pull out the paper support

until it clicks.

mRe-connect the power cord.

NOTE

If there is a repeat paper jam, a small

piece of paper may be stuck in the

machine. (See Additional paper jam clear

operations on page 120.)

Additional paper jam clear operationsB

aUsing both hands, use the finger holds

on each side of the machine to lift the

scanner cover into the open position.

NOTE

If the print head is at the right corner as

shown in the illustration, hold down

until the print head moves to the middle.

bUnplug the machine from the AC power

outlet.

cLift the scanner cover (1) to release the

lock. Gently push the scanner cover

support down (2) and close the scanner

cover (3) using both hands.

Troubleshooting

121

dOpen the manual feed slot cover.

ePut only one sheet of Letter or A4 size

thick paper such as glossy paper in a

Landscape position in the manual feed

slot.

Push it into the manual feed slot.

NOTE

• We recommend you use glossy paper.

• If you don't push the paper deep into the

manual feed slot, the machine will not feed

it when you re-connect the power cord.

fRe-connect the power cord.

The paper you placed in the manual

feed slot will be fed through the machine

and ejected.

gUsing both hands, use the finger holds

on each side of the machine to lift the

scanner cover into the open position.

Make sure that a piece of paper is not

still jammed inside the machine.

Lift the scanner cover to release the

lock. Gently push the scanner cover

support down and close the scanner

cover using both hands.

122

If you are having difficulty with your machine B

IMPORTANT

• For technical help, you must call the country where you bought the machine. Calls must be

made from within that country.

• If you think there is a problem with your machine, check the following chart and follow the

troubleshooting tips. You can correct most problems by yourself.

• If you need additional help, the Brother Solutions Center offers the latest FAQs and

troubleshooting tips.

Visit us at http://solutions.brother.com/.

Using non-Brother supplies may affect the print quality, hardware performance, and machine

reliability.

Troubleshooting

123

Printing Difficulties

Difficulty Suggestions

No printout. Check that the correct printer driver has been installed and chosen.

Check to see if the Touchscreen is showing an error message.

(See Error and maintenance messages on page 103.)

Make sure that the machine is online.

(Windows® 7)

Click /Devices and Printers. Right-click Brother MFC-XXXXX (where

XXXXX is your model name) and choose Seewhat’sprinting. Click Printer and

make sure that Use Printer Offline is unchecked.

(Windows Vista®)

Click /Control Panel/Hardware and Sound/Printers. Right-click

Brother MFC-XXXXX (where XXXXX is your model name). If the printer is offline,

it will show Use Printer Online. Select this option to enable the printer.

(Windows® XP)

Click Start/Control Panel/Printers and Other Hardware/Printers and Faxes.

Right-click Brother MFC-XXXXX (where XXXXX is your model name). If the

printer is offline, it will show Use Printer Online. Select this option to enable the

printer.

One or more ink cartridges have reached the end of their life.

(See Replacing the ink cartridges on page 93.)

If old, unprinted data remains in the printer driver spooler, it will prevent new print

jobs from printing. Open the printer icon and delete all data as follows:

(Windows® 7)

Click /Devices and Printers/Printers and Faxes.

(Windows Vista®)

Click /Control Panel/Hardware and Sound/Printers.

(Windows® XP)

Click Start/Control Panel/Printers and Other Hardware/Printers and Faxes.

(Mac OS X v10.7.x)

Click System Preferences/Print & Scan.

(Mac OS X v10.5.8, 10.6.x)

Click System Preferences/Print & Fax.

The headers or footers appear

when the document displays on the

screen but they do not show up

when it is printed.

There is an unprintable area on the top and bottom of the page. Adjust the top and

bottom margins in your document to allow for this.

(See Unprintable area on page 37.)

Cannot perform “Page Layout”

printing.

Check that the paper size setting in the application and in the printer driver are the

same.

124

Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data

processing, sending and printing time. Try the other quality settings in the printer

driver Advanced tab (Windows®) or Color Settings (Macintosh). Click

Color Settings (Windows®) or Advanced Color Settings (Macintosh) and make

sure you uncheck Color Enhancement (True2Life).

Turn the Borderless feature off. Borderless printing is slower than normal printing.

(See Software User’s Guide: Printing (Windows®).)

(See Software User’s Guide: Printing and Faxing (Macintosh).)

True2Life™ is not working properly. If the image data is not full color in your application (such as 256 color),

True2Life™ will not work. Use at least 24 bit color data with the True2Life™

feature.

Machine does not print from

Adobe® Illustrator®.

Try to reduce the print resolution.

(See Software User’s Guide: Printing (Windows®).)

(See Software User’s Guide: Printing and Faxing (Macintosh).)

Print Quality Difficulties

Difficulty Suggestions

Poor print quality. Check the print quality. (See Checking the print quality on page 98.)

Make sure that the Media Type setting in the printer driver or the Paper Type

setting in the machine’s menu matches the type of paper you are using.

(See Paper Type on page 38.)

(See Software User’s Guide: Printing (Windows®).)

(See Software User’s Guide: Printing and Faxing (Macintosh).)

Make sure that your ink cartridges are fresh. The following may cause ink to clog:

The expiration date written on the cartridge package has passed. (Genuine

Brother Innobella™ ink cartridges stay usable for up to two years if kept in their

original packaging.)

The ink cartridge has been in your machine for over six months.

The ink cartridge may not have been stored properly before use.

Make sure you are using Genuine Brother Innobella™ Ink. Using non-Brother

supplies may affect the print quality, hardware performance, and machine

reliability.

Make sure you are using one of the recommended types of paper.

(See Acceptable paper and other print media on page 40.)

The recommended environment for your machine is between 68 F to 91 F

(20 C to 33 C).

Printing Difficulties (continued)

Difficulty Suggestions

Troubleshooting

125

White horizontal lines appear in text

or graphics.

Letter, A4 and Executive

Ledger, A3, Legal, A5, A6,

envelopes, Photo (4 6in.),

Photo L (3.5 5 in.), Photo 2L

(5 7 in.) and Index Card (5 8in.)

Clean the print head. (See Cleaning the print head on page 97.)

Make sure you are using Genuine Brother Innobella™ Ink.

Try using the recommended types of paper.

(See Acceptable paper and other print media on page 40.)

To prolong print head life, provide the best ink cartridge economy and maintain

print quality, we do not recommend frequently unplugging the machine and/or

leaving the machine unplugged for extended periods of time. We recommend

using to power down the machine. Using allows minimal power to the

machine ensuring periodic cleanings of the print head occur.

The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 97.)

Make sure you are using Genuine Brother Innobella™ Ink.

To prolong print head life, provide the best ink cartridge economy and maintain

print quality, we do not recommend frequently unplugging the machine and/or

leaving the machine unplugged for extended periods of time. We recommend

using to power down the machine. Using allows minimal power to the

machine ensuring periodic cleanings of the print head occur.

Characters and lines are blurred. Check the printing alignment. (See Checking the print alignment on page 99.)

Printed text or images are skewed. Make sure the paper is loaded properly in the paper tray and the paper guides are

adjusted correctly. (See Loading paper and other print media on page 19.)

Make sure the Jam Clear Cover is closed properly.

Smudge or stain at the top center of

the printed page.

Make sure the paper is not too thick or curled.

(See Acceptable paper and other print media on page 40.)

Printing appears dirty or ink seems

to run.

Make sure you are using the recommended types of paper. (See Acceptable

paper and other print media on page 40.) Don't handle the paper until the ink is

dry.

Make sure you are using Genuine Brother Innobella™ Ink.

If you are using photo paper, make sure that you have set the correct paper type.

If you are printing a photo from your PC, set the Media Type in the printer driver.

Ink is smudged or running when

using glossy photo paper.

Be sure to check the front and back of the paper. Place the glossy surface (printing

surface) face down. (See Paper Type on page 38.)

If you use glossy photo paper, make sure that the paper type setting is correct.

Print Quality Difficulties (continued)

Difficulty Suggestions

126

Prints appears dirty or the paper

jams when using Ledger paper.

(PC print for Windows®)

Check Slow Drying Paper in the Basic tab of the printer driver.

(PC print for Macintosh)

Select Print Settings from drop-down list and then check Slow Drying Paper of

the printer driver.

(Copy)

Adjust the copy density to make copies lighter. (See Advanced User’s Guide:

Adjusting Density.)

Stains appear on the reverse side

or at the bottom of the page.

Make sure the printer platen is not dirty with ink. (See Advanced User’s Guide:

Cleaning the machine’s printer platen.)

Make sure you are using Genuine Brother Innobella™ Ink.

Make sure you are using the paper support flap.

(See Loading paper and other print media on page 19.)

Make sure the paper feed rollers are not dirty with ink.

(See Advanced User’s Guide: Cleaning the paper feed rollers.)

The machine prints dense lines on

the page.

(Windows® only)

Check Reverse Order in the Basic tab of the printer driver.

The printouts are wrinkled. (Windows®)

In the printer driver Advanced tab, click Color Settings, and uncheck

Bi-Directional Printing.

(Macintosh)

In the printer driver, choose Print Settings, click Advanced, choose

Other Print Options, and uncheck Bi-Directional Printing.

Make sure you are using Genuine Brother Innobella™ Ink.

Paper Handling Difficulties

Difficulties Suggestions

The machine does not feed paper. Make sure the Jam Clear Cover at the back of the machine is closed.

If the Touchscreen shows the Paper Jam message and you still have a problem,

see Error and maintenance messages on page 103.

If there is no paper, load a new stack of paper into the paper tray.

If there is paper in the paper tray, make sure it is straight. If the paper is curled,

you should straighten it. Sometimes it is helpful to remove the paper, turn the stack

over and put it back into the paper tray.

Reduce the amount of paper in the paper tray, and then try again.

Clean the paper pick-up rollers.

(See Advanced User’s Guide: Cleaning the paper pick-up rollers.)

Photo paper does not feed

properly.

When you print on Brother Photo paper, load one extra sheet of the same photo

paper in the paper tray. An extra sheet has been included in the paper package

for this purpose.

Print Quality Difficulties (continued)

Difficulty Suggestions

Troubleshooting

127

Machine feeds multiple pages. Do the following:

(See Loading paper and other print media on page 19.)

Make sure the paper is loaded properly in the paper tray.

Remove all the paper from the tray and fan the stack of paper well, then put it

back in the tray.

Make sure you do not push the paper in too far.

Make sure the Jam Clear Cover is closed properly. (See Paper is jammed in the

back of the machine on page 116.)

Make sure the Base Pad in the paper tray is not dirty. (See Advanced User’s

Guide: Cleaning the paper pick-up rollers.)

There is a paper jam. See Printer jam or paper jam on page 115. Make sure the paper guides are set to

the correct paper size.

Paper jam reoccurs. If there is a repeat paper jam, a small piece of paper may be stuck in the machine.

Make sure paper is not still jammed in the machine. (See Additional paper jam

clear operations on page 120.)

The paper jams when you use

2-sided copy or 2-sided print.

Use one of the jam prevention settings, 2-sided 1 or 2-sided 2.

For copying

(See Advanced User’s Guide: 2-sided copying.)

For printing

(See Software User’s Guide: 2-sided / Booklet (Windows®).)

(See Software User’s Guide: 2-sided Printing (Macintosh).)

If paper jams occur often during 2-sided copying or 2-sided printing, the paper

feed rollers may be stained with ink. Clean the paper feed rollers. (See Advanced

User’s Guide: Cleaning the paper feed rollers.)

Printing Received Faxes

Difficulty Suggestions

Condensed print

Horizontal streaks

Top and bottom sentences are

cut off

Missing lines

Usually this is caused by a poor telephone connection. Make a copy; if your copy

looks good, you probably had a bad connection, with static or interference on the

telephone line. Ask the other party to send the fax again.

Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the

problem is with the sending machine. Try receiving from another fax machine.

Left and right margins are cut off or

a single page is printed on two

pages.

If the received faxes are divided and printed on two pages or if you get an extra

blank page, your paper size setting may not be correct for the paper you are using.

(MFC-J4510DW: See Paper Size on page 38.)

(MFC-J4710DW: See Paper Size and Type (MFC-J4710DW) on page 39.)

Turn on Auto Reduction. (See Advanced User’s Guide: Printing a reduced

incoming fax.)

Received color fax prints only in

black & white.

Replace the color ink cartridges that have reached the end of their life, and then

ask the other person to send the color fax again.

(See Replacing the ink cartridges on page 93.)

Paper Handling Difficulties (continued)

Difficulties Suggestions

128

Telephone Line or Connections

Difficulty Suggestions

Dialing does not work.

(No dial tone)

Check all line cord connections. Make sure the telephone line cord is plugged into

the telephone wall jack and the LINE jack inside the machine.

(Canada only) Change the Tone/Pulse setting. (See Quick Setup Guide.)

Send a manual fax by pressing Hook and dialing the number. Wait to hear fax

receiving tones before pressing Fax Start.

If there is no dial tone, connect a known working telephone and telephone line cord

to the jack. Then lift the external telephone's handset and listen for a dial tone. If

there is still no dial tone, ask your telephone company to check the line and/or wall

jack.

The machine does not answer

when called.

Make sure the machine is in the correct Receive Mode for your setup.

(See Choose the correct Receive Mode on page 53.) Check for a dial tone. If

possible, call your machine to hear it answer. If there is still no answer, check that

the telephone line cord is plugged into the telephone wall jack and the LINE jack

inside the machine. If there is no ringing when you call your machine, ask your

telephone company to check the line.

Troubleshooting

129

Receiving Faxes

Difficulty Suggestions

Cannot receive a fax. Make sure your machine has a dial tone by pressing Hook in Fax mode. If you

hear static or interference on your fax line, please contact your local telephone

provider.

Check all line cord connections. Make sure the telephone line cord is plugged into

the telephone wall jack and the LINE jack inside the machine. If you subscribe to

DSL, VoIP or MagicJack services, please contact your service provider for

connection instructions. To lower the modem speed and turn off ECM (error

correction mode), see Telephone line interference / VoIP on page 135.

Make sure the machine is in the correct Receive Mode. This is determined by the

external devices and telephone subscriber services you have on the same line as

the Brother machine. (See Choose the correct Receive Mode on page 53.)

If you have a dedicated fax line and want your Brother machine to automatically

answer all incoming faxes, you should select Fax Only mode.

If your Brother machine shares a line with an external answering machine, you

should select External TAD mode. In External TAD mode, your Brother

machine will automatically receive incoming faxes and voice callers will be able to

leave a message on your answering machine.

If your Brother machine shares the line with a Voice Mail subscriber service,

please see Voice Mail on page 61.

If your Brother machine is on a line with the Distinctive Ring subscriber service,

please see Distinctive Ring on page 62.

If your Brother machine shares a line with other telephones and you want it to

automatically answer all incoming faxes, you should select Fax/Tel mode. In

Fax/Tel mode, your Brother machine will automatically receive faxes and

produce a pseudo/double-ring to alert you to answer voice calls.

If you do not want your Brother machine to automatically answer any incoming

faxes, you should select Manual mode. In Manual mode, you must answer every

incoming call and activate the machine to receive faxes.

Another device or service at your location may be answering the call before your

Brother machine answers. To test this, lower the Ring Delay setting:

If the Receive Mode is set to Fax Only or Fax/Tel, reduce the Ring Delay

to 1 ring. (See Ring Delay on page 56.)

If the Receive Mode is set to External TAD, reduce the number of rings

programmed on your answering machine to 2.

If the Receive Mode is set to Manual, DO NOT adjust the Ring Delay setting.

Have someone send you a test fax:

If you received the test fax successfully, your machine is operating properly.

Remember to reset your Ring Delay or answering machine setting back to

your original setting. If receiving problems recur after resetting the Ring Delay,

then a person, device, or subscriber service is answering the fax call before

the machine has a chance to answer.

If you were not able to receive the fax, then another device or subscriber

service may be interfering with your fax reception or there may be a problem

with your fax line.

130

Cannot receive a fax.

(continued)

If you are using a telephone answering machine (External TAD mode) on the

same line as the Brother machine, make sure your answering machine is set up

correctly. (See Connecting an external TAD (telephone answering device)

on page 65.)

1 Plug the telephone line cord directly from the wall telephone jack to your

Brother machine’s LINE jack.

2 Remove the protective cap from your Brother machine’s EXT. jack, and then

plug the telephone line cord from your answering machine into the EXT. jack.

3 Set your answering machine to answer within 4 rings.

If you are having problems receiving faxes or voice messages, set your

answering machine to answer within 2 or 3 rings.

4 Record the outgoing message on your answering machine.

Record five seconds of silence at the beginning of your outgoing

message.

Limit your speaking to 20 seconds.

End your outgoing message with your Fax Receive Code for people

sending manual faxes. For example: “After the beep, leave a message or

press l51 and Start to send a fax.”

5 Set your answering machine to answer calls.

6 Set your Brother machine’s Receive Mode to External TAD. (See Choose

the correct Receive Mode on page 53.)

Make sure your Brother machine’s Easy Receive feature is turned On. Easy

Receive is a feature that allows you to receive a fax even if you have answered

the call on an external or extension telephone. (See Easy Receive on page 57.)

If you often get transmission errors due to possible interference on the telephone

line, try changing the Compatibility setting to Basic(for VoIP). (See

Telephone line interference / VoIP on page 135.)

Sending Faxes

Difficulty Suggestions

Cannot send a fax. Check all line cord connections. Make sure the telephone line cord is plugged into

the telephone wall jack and the LINE jack inside the machine.

Print the Transmission Verification Report and check for an error. (See Advanced

User’s Guide: Reports.)

Contact your administrator to check your Secure Function Lock Settings.

Ask the other party to check that the receiving machine has paper.

Poor fax send quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your

machine's scanner operation. If the copy quality is not good, clean the scanner.

(See Cleaning the scanner on page 96.)

Receiving Faxes (continued)

Difficulty Suggestions

Troubleshooting

131

Transmission Verification Report

says “RESULT:NG”.

There is probably temporary noise or static on the line. Try sending the fax again.

If you send a PC FAX message and get “RESULT:NG” on the Transmission

Verification Report, your machine may be out of memory. To gain extra memory,

you can turn off Memory Receive (See Advanced User’s Guide: Turning off

Memory Receive operations.), print fax messages from the machine’s memory

(See Advanced User’s Guide: Printing a fax from the memory.), or cancel a

Delayed Fax or Polling Job. (See Canceling a fax in progress on page 50.)

(See Advanced User’s Guide: Checking and canceling waiting jobs.) If the

problem continues, ask the telephone company to check your telephone line.

If you often get transmission errors due to possible interference on the telephone

line, try changing the machine's Compatibility setting to Basic(for VoIP).

(See Telephone line interference / VoIP on page 135.)

Sent faxes are blank. Make sure you are loading the document properly. (See Loading documents

on page 45.)

Vertical black lines when sending. Black vertical lines on faxes you send are typically caused by dirt or correction fluid

on the glass strip. Clean the glass strip. (See Cleaning the scanner on page 96.)

Handling Incoming Calls

Difficulty Suggestions

The machine “hears” a voice as a

CNG Tone.

If Easy Receive is set to On, your machine is more sensitive to sounds. It may

mistakenly interpret certain voices or music on the line as a fax machine calling

and respond with fax receiving tones. Deactivate the machine by pressing .

Try avoiding this problem by turning Easy Receive to Off.

(See Easy Receive on page 57.)

Sending a fax call to the machine. If you answered on an extension telephone, press your Fax Receive Code (the

factory setting is l51). If you answered on the external telephone (connected to

the EXT. jack), press Fax Start, and then press Receive to receive the fax.

When your machine answers, hang up.

Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, Caller ID, RingMaster, Voice Mail,

an answering machine, an alarm system or other custom feature on a single

telephone line with your machine, it may create a problem sending or receiving

faxes.

For example: If you subscribe to Call Waiting or some other custom service and

its signal comes through the line while your machine is sending or receiving a fax,

the signal can temporarily interrupt or disrupt the faxes. Brother's ECM (Error

Correction Mode) feature should help overcome this problem. This condition is

related to the telephone system industry and is common to all devices that send

and receive information on a single, shared line with custom features. If avoiding

a slight interruption is crucial to your business, a separate telephone line with no

custom features is recommended.

Sending Faxes (continued)

Difficulty Suggestions

132

Copying Difficulties

Difficulty Suggestions

Cannot make a copy. Contact your administrator to check your Secure Function Lock Settings.

Vertical black lines or streaks

appear in copies.

Black vertical lines on copies are typically caused by dirt or correction fluid on the

glass strip. Clean the glass strip and scanner glass and the white bar and white

plastic above them. (See Cleaning the scanner on page 96.)

Copies are blank. Make sure you are loading the document properly. (See Loading documents

on page 45.)

Poor copy results when using the

ADF.

Try using the scanner glass. (See Using the scanner glass on page 46.)

Fit to Page does not work properly. Make sure the document is not skewed on the scanner glass.

Reposition the document and try again.

Scanning Difficulties

Difficulty Suggestions

TWAIN or WIA errors appear when

starting to scan. (Windows®)

Make sure the Brother TWAIN or WIA driver is chosen as the primary source in

your scanning application. For example, in Nuance™ PaperPort™ 12SE, click

Scan Settings, Select to choose the Brother TWAIN/WIA driver.

TWAIN or ICA errors appear when

starting to scan. (Macintosh)

Make sure the Brother TWAIN driver is chosen as the primary source.

In PageManager, click File, Select Source and choose the Brother TWAIN driver.

Mac OS X v10.6.x and 10.7.x users can also scan documents using the ICA

Scanner Driver. (See Software User’s Guide: Scanning a document using the ICA

driver (Mac OS X v10.6.x, 10.7.x).)

OCR does not work. Try increasing the scanner resolution.

(Macintosh)

Make sure you have finished downloading and installing Presto! PageManager

from:

http://nj.newsoft.com.tw/download/brother/PM9SEInstaller_BR_multilang.dmg

Poor scanning results when using

the ADF.

Try using the scanner glass. (See Using the scanner glass on page 46.)

PhotoCapture Center™ Difficulties

Difficulty Suggestions

Removable Disk does not work

properly.

1 Take out the memory card or USB Flash memory drive and put it back in

again.

2 If you have tried “Eject” from within Windows®, take out the memory card or

USB Flash memory drive before you continue.

3 If an error message appears when you try to eject the memory card or USB

Flash memory drive, it means the card is being accessed. Wait a while and

then try again.

4 If all of the above do not work, turn off your PC and machine, and then turn

them on again.

Cannot access Removable Disk

from the computer.

Make sure that you have correctly inserted the memory card or USB Flash

memory drive.

Part of my photo is missing when

printed.

Make sure that Borderless printing and Cropping are turned off. (See Advanced

User’s Guide: Borderless printing and Cropping.)

Troubleshooting

133

Software Difficulties

Difficulty Suggestions

Cannot install software or print. (Windows® only)

Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair

and reinstall the software.

“Device Busy” Make sure the machine is not showing an error message on the Touchscreen.

Cannot print images from

FaceFilter Studio.

(Windows®)

To use FaceFilter Studio, you must install the FaceFilter Studio application from

the CD-ROM supplied with your machine. (See Quick Setup Guide.)

Also, before you start FaceFilter Studio for the first time, you must make sure your

Brother machine is turned on and connected to your computer. This will allow you

to access all the functions of FaceFilter Studio.

Network Difficulties

Difficulty Suggestions

Cannot print over the network. Make sure that your machine is powered on and is online and in Ready mode.

Print a Network Configuration list (See Advanced User’s Guide: Reports.) and

check the current Network settings printed in this list. Reconnect the LAN cable to

the hub to verify that the cabling and network connections are good. If possible,

try connecting the machine to a different port on your hub using a different cable.

If the connections are good, the machine shows LAN Active for 2 seconds.

If you are using a wireless connection or are having Network problems,

see Network User’s Guide: Troubleshooting.

The network scanning feature does

not work.

It is necessary to configure the third-party Security/Firewall Software to allow

Network scanning. To add port 54925 for Network scanning, enter the information

below:

In Name: Enter any description, for example Brother NetScan.

In Port number: Enter 54925.

In Protocol: UDP is selected.

Please refer to the instruction manual that came with your third-party

Security/Firewall Software or contact the software manufacturer.

(Macintosh)

Re-select your network machine in the Device Selector window from the Model

pop-up menu in the main screen of ControlCenter2.

The network PC-Fax Receive

feature does not work.

(Windows® only)

It is necessary to set the third-party Security/Firewall Software to allow PC-FAX

Rx. To add port 54926 for Network PC-FAX Rx, enter the information below:

In Name: Enter any description, for example Brother PC-FAX Rx.

In Port number: Enter 54926.

In Protocol: UDP is selected.

Please refer to the instruction manual that came with your third-party

Security/Firewall Software or contact the software manufacturer.

134

The Brother software cannot be

installed.

(Windows®)

If the Security Software warning appears on the PC screen during the installation,

change the Security Software settings to permit the Brother product setup

program or other program to run.

(Macintosh)

If you are using a firewall function of anti-spyware or antivirus security software,

temporarily disable it and then install the Brother software.

Cannot connect to wireless

network.

Investigate the problem using the WLAN Report.

Press , All Settings, and then swipe up or down, or press a or b to

display Print Reports. Press Print Reports. Swipe up or down, or press a

or b to display WLAN Report, and then press WLAN Report.

(See Network User’s Guide.)

Data Entry Difficulties

Difficulty Suggestions

The dial pad does not work when

entering numbers or characters.

Use the keyboard on the Touchscreen to enter information.

Network Difficulties (continued)

Difficulty Suggestions

Troubleshooting

135

Dial Tone B

Setting the dial tone to Detection will shorten

the dial detect pause.

aPress .

bPress All Settings.

cSwipe up or down, or press a or b to

display Initial Setup.

dPress Initial Setup.

eSwipe up or down, or press a or b to

display Dial Tone.

fPress Dial Tone.

gPress Detection or No Detection.

hPress .

Telephone line

interference / VoIP B

If you are having problems sending or

receiving a fax due to possible interference

on the telephone line, we recommend that

you change the modem speed to minimize

errors in fax operations.

aPress .

bPress All Settings.

cSwipe up or down, or press a or b to

display Initial Setup.

dPress Initial Setup.

eSwipe up or down, or press a or b to

display Compatibility.

fPress Compatibility.

gPress High, Normal or

Basic(for VoIP).

Basic(for VoIP) reduces the

modem speed to 9,600 bps and

turns off color fax receiving and

ECM, except for color fax-sending.

Unless interference is a recurring

problem on your telephone line, you

may prefer to use it only when

needed.

To improve compatibility with most

VoIP services, Brother recommends

changing the compatibility setting to

Basic(for VoIP).

Normal sets the modem speed at

14,400 bps.

High increases the modem speed to

33,600 bps. (factory setting)

hPress .

NOTE

VoIP (Voice over IP) is a type of phone

system that uses an internet connection,

rather than a traditional phone line.

136

Machine Information B

Checking the serial number B

You can see the machine’s serial number on

the Touchscreen.

aPress .

bPress All Settings.

cSwipe up or down, or press a or b to

display Machine Info.

dPress Machine Info.

ePress Serial No.

Your machine’s serial number will

appear on the Touchscreen.

fPress .

Reset functions B

The following reset functions are available:

1Network

You can reset the print server back to its

default factory settings, such as the

password and IP address information.

2Address Book & Fax

Address Book & Fax resets the following

settings:

Address Book

(Address Book and Setup Groups)

Programmed fax jobs in the memory

(Polled Transmit, Delayed Fax and

Delayed Batch Transmission)

Station ID

(Name and Number)

Remote Fax Options

(Fax Forwarding and Paging)

Report settings

(Transmission Verification Report,

Address Book and Fax Journal)

History

(Caller ID history and Outgoing Call)

Faxes in memory

3All Settings

You can restore all settings to the factory

setting.

Brother strongly recommends performing

this procedure before handing over or

disposing of the machine.

NOTE

Unplug the interface cable before you

choose Network or All Settings.

How to reset the machine B

aPress .

bPress All Settings.

cSwipe up or down, or press a or b to

display Initial Setup.

dPress Initial Setup.

eSwipe up or down, or press a or b to

display Reset.

fPress Reset.

gPress the reset option you want to use.

hPress Yes to confirm.

iPress Yes for 2 seconds to reboot the

machine.

137

Using the Settings

Tables C

Your machine’s Touchscreen LCD is easy to

set up and operate. All you have to do is

press the settings and options you want to set

as they are displayed on the screen.

We have created step-by-step Settings

Tables so you can see at-a-glance all the

available choices for each setting and

feature. You can use these tables to quickly

set up your preferred settings in the machine.

Memory Storage C

Even if there is a power failure, you will not

lose your menu settings because they are

stored permanently. Temporary settings

(such as Overseas Mode) will be lost. You

may have to reset the time and date.

Settings and features tables C

138

Settings tables C

The Settings tables will help you understand the settings selections and options that are found in

the machine's programs. The factory settings are shown in Bold with an asterisk.

(Settings)C

Level1 Level2 Level3 Options Descriptions Page

(Date & Time)

Date — — Puts the date and time on

the screen and in the

headings of the faxes you

send.

See .

Time ——

Clock Type

(USA only)

—12h Clock*

24h Clock

Auto Daylight —On

Off*

Change this setting to On

if you want the machine to

change automatically for

Daylight Saving Time.

See .

Time Zone — — Sets the time zone for

your country.

See .

Ink Move to Ink screen.

(See (Ink) on page 177.)

Wi-Fi Move to Wi-Fi Setup screen.

(See (Wi-Fi Setup) on page 177.)

Fax Preview ——On

Off*

You can view faxes you

receive on the

Touchscreen.

(Paper Type)

(MFC-J4510DW)

——Plain Paper*

Inkjet Paper

Brother BP71

Other Glossy

Transparency

Sets the type of paper in

the paper tray.

(Paper Size)

(MFC-J4510DW)

——Letter*

EXE

4"x6"

Sets the size of paper in

the paper tray.

See Quick Setup Guide.

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

Settings and features tables

139

(Tray #1)

(MFC-J4710DW)

Paper Type —Plain Paper*

Inkjet Paper

Brother BP71

Other Glossy

Transparency

Sets the type of paper in

the paper tray #1.

Paper Size —Letter*

EXE

4"x6"

Sets the size of paper in

the paper tray #1.

(Tray #2)

(MFC-J4710DW)

Paper Size —Letter*

Legal

Ledger

Sets the size of paper in

the paper tray #2.

All Settings — — For details, see

All Settings in the

following table.

Configures the detailed

settings.

—

Level1 Level2 Level3 Options Descriptions Page

See Quick Setup Guide.

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

140

All Settings C

Level1 Level2 Level3 Options Descriptions Page

General Setup Ink Test Print Print Quality

Alignment

Lets you check the print

quality or alignment.

Cleaning Black

Color

All

Lets you clean the print

head.

Ink Volume — Lets you check the

available ink volume.

See .

Paper Type

(MFC-J4510DW)

—Plain Paper*

Inkjet Paper

Brother BP71

Other Glossy

Transparency

Sets the type of paper in

the paper tray.

Paper Size

(MFC-J4510DW)

—Letter*

EXE

4"x6"

Sets the size of paper in

the paper tray.

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

Settings and features tables

141

General Setup

(Continued)

Tray Setting

(MFC-J4710DW)

Tray #1 Paper Type

(Options)

Plain Paper*

Inkjet Paper

Brother BP71

Other Glossy

Transparency

Sets the type of paper in

the paper tray #1.

Paper Size

(Options)

Letter*

EXE

4"x6"

Sets the size of paper in

the paper tray #1.

Tray #2 Paper Size

(Options)

Letter*

Legal

Ledger

Sets the size of paper in

the paper tray #2.

Tray Use: Copy

Tray #1

Tray #2

Auto Tray

Select*

Choose the tray that will

be used for Copy.

Tray Use: Fax Tray #1

Tray #2

Auto Tray

Select*

Choose the tray that will

be used for Fax.

Level1 Level2 Level3 Options Descriptions Page

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

142

General Setup

(Continued)

Volume Ring Off

Low

Med*

High

Adjusts the ring volume. See .

Beep Off

Low*

Med

High

Adjusts the volume of the

sounds when you press

the Touchscreen or

Touchpanel.

Speaker Off

Low

Med*

High

Adjusts the speaker

volume.

LCD Settings Backlight Light*

Med

Dark

You can adjust the

brightness of the

Touchscreen backlight.

Dim Timer Off

10Secs

20Secs

30Secs*

You can set how long the

Touchscreen backlight

stays on after the last

finger press.

Button Settings

Home Button

Settings

Home*

Shortcuts 1

Shortcuts 2

Shortcuts 3

Chooses the screen that

is displayed when you

press Home ( ) on the

Touchpanel.

Sleep Mode —1Min

2Mins

3Mins

5Mins*

10Mins

30Mins

60Mins

You can choose how long

the machine must be idle

before it goes into Sleep

mode.

See .

Function Lock Set Password —

You can restrict selected

machine operation for up

to 10 restricted users and

for all other non-authorized

Public users.

Lock OffiOn —

Shortcut

Settings

Shortcut Name

Edit Shortcut

Name

— You can change the

shortcut name.

Delete — Deletes the shortcut. 18

Level1 Level2 Level3 Options Descriptions Page

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

Settings and features tables

143

Fax Setup Receive Ring Delay 0

Sets the number of rings

before the machine

answers in Fax Only or

Fax/Tel mode.

F/T Ring Time 20Secs*

30Secs

40Secs

70Secs

Sets the length of the

pseudo/double-ring time

in Fax/Tel mode.

Fax Preview On

Off*

You can view faxes you

receive on the

Touchscreen.

Easy Receive On*

Off

Receives fax messages

automatically when you

answer a call and hear fax

tones.

Remote Codes Remote Codes

(Options)

On*

Off

Fax Receive Code

(l51)

Tel Answer

(#51)

Allows you to answer all

calls at an extension

telephone and use codes

to turn the machine on or

off. You can personalize

these codes.

Auto Reduction

On*

Off

Reduces the size of

incoming faxes.

See .

Memory Receive

Off*

Fax Forward

Paging

Fax Storage

PC Fax Receive

You can set the machine

to either forward fax

messages, call your

pager, store incoming

faxes in the memory (so

you can retrieve them

while you are away from

your machine), or send

faxes to your PC.

If you choose Fax

Forward or PC-Fax

Receive, you can turn on

the safety feature Backup

Print.

Level1 Level2 Level3 Options Descriptions Page

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

144

Fax

(Continued)

Report Setting

Transmission On

On+Image

Off*

Off+Image

Choose the initial setup

for the Transmission

Verification Report.

Journal Period Journal Period

Sets the interval for the

automatic printing of the

Fax Journal.

If you have chosen other

than Off and

Every 50 Faxes, you

can set the time for the

chosen option.

If you have chosen

Every 7 Days, you can

set the day of the week.

See .

Time

Day

Print Fax — — Prints incoming faxes

stored in the memory.

Remote Access — --- Set your own code for

Remote Retrieval.

Dial Restriction

Dial Pad Enter # Twice

Off*

You can set whether to

restrict fax transmissions,

or require that the user

enters the number twice

in order to prevent

transmissions to an

incorrect address.

Address Book Enter # Twice

Off*

Shortcuts Enter # Twice

Off*

LDAP Server Enter # Twice

Off*

Remaining Jobs

— — Check which jobs are in

the memory and cancel

chosen jobs.

Miscellaneous Distinctive Distinctive

(Options)

Off*

Uses the telephone

company’s Distinctive

Ring subscriber service to

with the machine.

Ring Pattern

(Options)

1*/2/3/4

Area Code

(USA only)

000 Set up your 3-digit area

code only if you do not

dial it within your own

area code.

See .

Level1 Level2 Level3 Options Descriptions Page

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

Settings and features tables

145

Level1 Level2 Level3 Level4 Options Descriptions Page

Network Wired LAN TCP/IP BOOT Method Auto*

Static

RARP

BOOTP

DHCP

Choose the

BOOT method

that best suits

your needs.

See .

IP Address [000-255].

[000-255].

[000-255]

Enter the IP

address.

Subnet Mask [000-255].

[000-255].

[000-255]

Enter the Subnet

mask.

Gateway [000-255].

[000-255].

[000-255]

Enter the

Gateway

address.

Node Name

BRNXXXXXXXXXXXX

Enter the Node

name.

WINS

Configuration

Auto*

Static

Chooses the

WINS

configuration

mode.

WINS Server (Primary)

000.000.000.000

(Secondary)

000.000.000.000

Specifies the IP

address of the

primary or

secondary WINS

server.

DNS Server (Primary)

000.000.000.000

(Secondary)

000.000.000.000

Specifies the IP

address of the

primary or

secondary DNS

server.

APIPA On*

Off

Automatically

allocates the IP

address from the

link-local address

range.

See Network User’s Guide.

Please go to the Brother Solutions Center to download Wi-Fi Direct™ Guide at http://solutions.brother.com/.

Please go to the Brother Solutions Center to download Web Connect Guide at http://solutions.brother.com/.

The factory settings are shown in Bold with an asterisk.

146

Network

(Continued)

Wired LAN

(Continued)

TCP/IP

(Continued)

IPv6 On

Off*

Enable or disable

the IPv6 protocol.

If you want to use

the IPv6 protocol,

visit

http://solutions.

brother.com/ for

more information.

See .

Ethernet —Auto*

100B-FD

100B-HD

10B-FD

10B-HD

Chooses the

Ethernet link

mode.

MAC Address — — You can see your

machine’s MAC

address.

WLAN TCP/IP BOOT Method Auto*

Static

RARP

BOOTP

DHCP

Chooses the

BOOT method

that best suits

your needs.

IP Address [000-255].

[000-255].

[000-255]

Enter the IP

address.

Subnet Mask [000-255].

[000-255].

[000-255]

Enter the Subnet

mask.

Gateway [000-255].

[000-255].

[000-255]

Enter the

Gateway

address.

Node Name

BRWXXXXXXXXXXXX

Enter the Node

name.

WINS

Configuration

Auto*

Static

Chooses the

WINS

configuration

mode.

Level1 Level2 Level3 Level4 Options Descriptions Page

See Network User’s Guide.

Please go to the Brother Solutions Center to download Wi-Fi Direct™ Guide at http://solutions.brother.com/.

Please go to the Brother Solutions Center to download Web Connect Guide at http://solutions.brother.com/.

The factory settings are shown in Bold with an asterisk.

Settings and features tables

147

Network

(Continued)

WLAN

(Continued)

TCP/IP

(Continued)

WINS Server (Primary)

000.000.000.000

(Secondary)

000.000.000.000

Specifies the IP

address of the

primary or

secondary WINS

server.

See .

DNS Server (Primary)

000.000.000.000

(Secondary)

000.000.000.000

Specifies the IP

address of the

primary or

secondary DNS

server.

APIPA On*

Off

Automatically

allocates the IP

address from the

link-local address

range.

IPv6 On

Off*

Enable or disable

IPv6 protocol for

a wireless LAN.

If you want to use

the IPv6 protocol,

visit

http://solutions.

brother.com/ for

more information.

Setup Wizard

— — You can

manually

configure your

print server for a

wireless network.

WPS/AOSS — — You can easily

configure your

wireless network

settings using the

one-button push

method.

WPS w/ PIN

Code

— — You can easily

configure your

wireless network

settings using

WPS with a PIN

code.

Level1 Level2 Level3 Level4 Options Descriptions Page

See Network User’s Guide.

Please go to the Brother Solutions Center to download Wi-Fi Direct™ Guide at http://solutions.brother.com/.

Please go to the Brother Solutions Center to download Web Connect Guide at http://solutions.brother.com/.

The factory settings are shown in Bold with an asterisk.

148

Network

(Continued)

WLAN

(Continued)

WLAN Status Status — You can see the

current wireless

network status.

See .

Signal — You can see the

current wireless

network signal

strength.

SSID — You can see the

current SSID.

Comm. Mode — You can see the

current

Communication

Mode.

MAC Address — — You can see your

machine’s MAC

address.

Wi-Fi Direct

Push Button — — You can easily

configure your

Wi-Fi Direct™

network settings

using the

one-button push

method.

See .

PIN Code — — You can easily

configure your

Wi-Fi Direct™

network settings

using WPS with a

PIN code.

Manual — — You can

manually

configure your

Wi-Fi Direct™

network settings.

Group Owner —On

Off*

Sets your

machine as the

Group Owner.

Level1 Level2 Level3 Level4 Options Descriptions Page

See Network User’s Guide.

Please go to the Brother Solutions Center to download Wi-Fi Direct™ Guide at http://solutions.brother.com/.

Please go to the Brother Solutions Center to download Web Connect Guide at http://solutions.brother.com/.

The factory settings are shown in Bold with an asterisk.

Settings and features tables

149

Network

(Continued)

Wi-Fi Direct

(Continued)

Device

Information

Device Name — You can see the

device name of

your machine.

See .

SSID — Shows SSID of

Group Owner.

When the

machine is not

connected,

Touchscreen

shows

Not Connected

IP Address — You can see the

current IP

Address of your

machine.

Status

Information

Status G/O Active

(**)

Client Active

Not Connected

Off

Wired LAN

Active

** = the number

of devices

You can see the

current Wi-Fi

Direct™ network

status.

Signal Strong

Medium

Weak

None

You can see the

current Wi-Fi

Direct™ network

signal strength.

When your

machine acts as

Group Owner,

the Touchscreen

always shows

Strong.

I/F Enable —On

Off*

Enable or

Disable the Wi-Fi

Direct™

connection.

Level1 Level2 Level3 Level4 Options Descriptions Page

See Network User’s Guide.

Please go to the Brother Solutions Center to download Wi-Fi Direct™ Guide at http://solutions.brother.com/.

Please go to the Brother Solutions Center to download Web Connect Guide at http://solutions.brother.com/.

The factory settings are shown in Bold with an asterisk.

150

Network

(Continued)

E-mail/IFAX

(Available after

IFAX is

downloaded)

Mail Address

— — Enter the mail

address. (Up to

60 characters)

See .

Setup Server

SMTP Server Name

(Up to 30

characters)

IP Address

[000-255].

[000-255]

Enter the SMTP

server address.

SMTP Port [00001-65535] Enter the SMTP

port number.

Auth. for

SMTP

None*

SMTP-AUTH

POP bef. SMTP

Selects the

Security method

for E-mail

notification.

POP3 Server Name

(Up to 30

characters)

IP Address

[000-255].

[000-255]

Enter the POP3

server address.

POP3 Port [00001-65535] Enter the POP3

port number.

Mailbox Name

— Enter the mail

box name. (Up to

60 characters)

Mailbox

Password

— Enter the

password to login

to the POP3

server. (Up to

32 characters)

APOP On

Off*

Enables or

disables APOP.

Level1 Level2 Level3 Level4 Options Descriptions Page

See Network User’s Guide.

Please go to the Brother Solutions Center to download Wi-Fi Direct™ Guide at http://solutions.brother.com/.

Please go to the Brother Solutions Center to download Web Connect Guide at http://solutions.brother.com/.

The factory settings are shown in Bold with an asterisk.

Settings and features tables

151

Network

(Continued)

E-mail/IFAX

(Available after

IFAX is

downloaded)

(Continued)

Setup Mail

Auto Polling Auto Polling

(Options)

On*

Off

Automatically

checks the POP3

server for new

messages.

See .

(When On

chosen)

Poll Frequency

(Options)

1Min

3Mins

5Mins

10Mins*

30Mins

60Mins

Sets the interval

for checking for

new messages

on the POP3

server.

Header All

Subject+From+To

None*

Selects the

contents of the

mail header to be

printed.

Delete Error

Mail

On*

Off

Deletes error

mails

automatically.

Notification

MDN

Off*

Receives

notification

messages.

Setup Mail

Sender Subject

— Displays the

subject that is

attached to the

Internet Fax data.

Size Limit On

Off*

Limits the size of

E-mail

documents.

Notification

Off*

Sends

notification

messages.

Level1 Level2 Level3 Level4 Options Descriptions Page

See Network User’s Guide.

Please go to the Brother Solutions Center to download Wi-Fi Direct™ Guide at http://solutions.brother.com/.

Please go to the Brother Solutions Center to download Web Connect Guide at http://solutions.brother.com/.

The factory settings are shown in Bold with an asterisk.

152

Network

(Continued)

E-mail/IFAX

(Available after

IFAX is

downloaded)

(Continued)

Setup Relay Relay

Broadcast

Off*

Relays a

document to

another fax

machine over the

Internet.

See .

Relay Domain

— Registers the

Domain name.

Relay Report

Off*

Prints the Relay

Broadcast Report.

Manual POP3

Receive

— — Accesses the

POP3 server and

confirms whether

an e-mail has

been received.

Web Connect

Settings

Proxy Settings

Proxy

Connection

Off*

You can change

the Web

connection

settings.

See .

Address —

Port —

User Name —

Password —

Network I/F —Wired LAN*

WLAN

— You can choose

the network

connection type.

See .

Network Reset

——Yes

Restore all

network settings

back to the

factory settings.

Level1 Level2 Level3 Level4 Options Descriptions Page

See Network User’s Guide.

Please go to the Brother Solutions Center to download Wi-Fi Direct™ Guide at http://solutions.brother.com/.

Please go to the Brother Solutions Center to download Web Connect Guide at http://solutions.brother.com/.

The factory settings are shown in Bold with an asterisk.

Settings and features tables

153

All Settings (continued) C

Level1 Level2 Level3 Options Descriptions Page

Print Reports Transmission — — Prints these lists and

reports.

See .

Address Book ——

Fax Journal ——

User Settings ——

Network

Configuration

——

WLAN Report ——

Caller ID

history

——

Machine Info. Serial No. — — Lets you check the serial

number of your machine.

136

Initial Setup Receive Mode —Fax Only*

Fax/Tel

External TAD

Manual

Choose the Receive

Mode that best suits your

needs.

Date & Time Date — Puts the date and time on

the screen and in the

headings of the faxes you

send.

See .

Time —

Clock Type

(USA only)

12h Clock*

24h Clock

Auto Daylight On

Off*

Change this setting to On

if you want the machine to

change automatically for

Daylight Saving Time.

See .

Time Zone — Sets the time zone for

your country.

See .

Station ID Fax

Name

— Enter your name and fax

number to appear on

each page you fax.

Tone/Pulse

(Canada only)

—Tone*

Pulse

Choose the dialing mode.

Dial Tone —Detection

No Detection*

You can shorten the dial

tone detect pause.

135

Dial Prefix —On

Off*

Sets a prefix number that

will always be added

before the fax number

every time you dial.

See .

See Advanced User’s Guide.

See Quick Setup Guide.

The factory settings are shown in Bold with an asterisk.

154

Initial Setup

(Continued)

Compatibility —High*

Normal

Basic(for VoIP)

Adjusts the modem speed

to help resolve

transmission problems.

135

Reset Network Yes

Resets the print server

back to its factory default

settings, such as the

password and IP address

information.

136

Address Book

&Fax

Yes

Deletes all stored

Address Book numbers

and faxes, restores the

Station ID, Address Book

List, Transmission

Verification Report and

Fax Journal back to the

factory default settings.

All Settings Yes

Resets all the machine’s

settings back to the

factory settings.

Miscellaneous

Temporary Fax

Backup

(Options)

Off*

Prints or deletes fax data

that is stored in the

memory.

See .

Reprint

Delete

Local Language

(USA only)

—English*

Spanish

Allows you to change the

Touchscreen language

for your country.

See .

Local Language

(Canada only)

—English*

French

Allows you to change the

Touchscreen language

for your country.

Level1 Level2 Level3 Options Descriptions Page

See Advanced User’s Guide.

See Quick Setup Guide.

The factory settings are shown in Bold with an asterisk.

Settings and features tables

155

Features tables C

Fax (When Fax Preview is Off.) C

Level1 Level2 Level3 Options Descriptions Page

Redial (Pause) — — — Redials the last number

called. When you are

entering a fax or

telephone number on the

Touchpanel, Redial

changes to Pause on the

Touchscreen. Press

Pause when you need a

delay while dialing

numbers, such as access

codes and credit card

numbers. You can also

store a pause when you

set up addresses.

Hook — — — Press before dialing when

you want to listen to make

sure a fax machine has

answered, and then press

Fax Start.

See .

See Network User’s Guide.

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

156

Address Book

(Search:)

— — When LDAP is off, the

search will be within Local

Address Book. When

LDAP is on, the search

will be within Local

Address Book and LDAP

Server.

Detail

(This will appear

only when LDAP

is on.)

— Displays the detailed

information about the

selected address.

See .

Edit —

Add New Address

You can store Address

Book numbers, so you

can dial by pressing

Address Book on the

Touchscreen (and Apply,

then Fax Start).

Setup Groups You can set up Group

numbers for

Broadcasting.

See .

Change You can change Address

Book numbers.

Delete You can delete Address

Book numbers.

—Apply — You can send a fax using

the Address Book.

Call History Outgoing Call Apply — You can choose a number

from the Outgoing Call

history and then send a

fax to it, add it to Address

Book, or delete it.

See .

Edit

Add to Address

Book

Delete

Caller ID

history

Apply — You can choose a number

from the Caller ID history

and then send a fax to it,

add it to Address Book, or

delete it.

Edit

Add to Address

Book

Delete

Fax Start — — — Lets you send a fax. 48

Options

Fax Resolution

—Standard*

Fine

S.Fine

Photo

Sets the resolution for

outgoing faxes.

See .

2-sided Fax

(MFC-J4710DW)

—Off*

2-sided Scan:

Long Edge

2-sided Scan:

Short Edge

You can choose the

2-sided fax scan mode.

Level1 Level2 Level3 Options Descriptions Page

See Network User’s Guide.

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

Settings and features tables

157

Options

(Continued)

Contrast —Auto*

Light

Dark

Changes the lightness or

darkness of faxes you

send.

See .

Broadcasting Add Number Add Number You can send the same

fax message to more than

one fax number.

Add from

Address book

Search in

Address book

Preview —On

Off*

You can preview a fax

message before you send

it.

Color Setting —Black*

Color

Sets whether faxes are

sent in black & white or

color.

Delayed Fax Delayed Fax On

Off*

Sets the time of day in

24-hour format that the

delayed faxes will be sent.

See .

Set Time —

Batch TX —On

Off*

Combines delayed faxes

to the same fax number at

the same time of day into

one transmission.

Real Time TX —On

Off*

You can send a fax

without using the

memory.

Polled TX —On

Off*

Sets up your machine

with a document to be

retrieved by another fax

machine.

Polling RX —On

Off*

Sets up your machine to

poll another fax machine.

Overseas Mode —On

Off*

If you are having difficulty

sending faxes overseas,

set this to On.

Glass Scan Size

—Letter*

Adjust the scan area of

the scanner glass to the

size of the document.

Set New Default

—Yes

You can save your fax

settings.

See .

Factory Reset —Yes

You can restore all

settings back to the

factory settings.

Save as

Shortcut

— — — Saves the current settings

as a shortcut.

Level1 Level2 Level3 Options Descriptions Page

See Network User’s Guide.

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

158

Fax (When Fax Preview is On.) C

Copy C

Level1 Level2 Level3 Options Descriptions Page

Sending Faxes (See Fax (When Fax Preview is Off.) on page 155.)

Received Faxes

Print/Delete

Print All(New

Faxes)

— Prints the new received

faxes.

Print All(Old

Faxes)

— Prints the old received

faxes.

Delete All(New

Faxes)

— Deletes the new received

faxes.

Delete All(Old

Faxes)

— Deletes the old received

faxes.

Address Book (See Address Book in Fax (When Fax Preview is Off.) on page 155.)

Call History (See Call History in Fax (When Fax Preview is Off.) on page 155.)

The factory settings are shown in Bold with an asterisk.

Level1 Level2 Level3 Options Descriptions Page

Black Start — — — Lets you make a black &

white or gray scale copy.

Color Start ———Lets you make a color

copy.

Best Quality

Normal*

2-sided(1i2)

2-sided(2i2)

(MFC-J4710DW)

Letter

Ledger

2in1(ID)

2in1

Poster

Ink Save

Book

———You can choose the

desired settings from the

preset items.

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

Settings and features tables

159

Options Quality —Normal*

Best

Choose the Copy

resolution for the next

copy.

See .

Paper Type —Plain Paper*

Inkjet Paper

Brother BP71

Other Glossy

Transparency

(For

MFC-J4710DW,

when Tray #2 is

selected in

Tray Select.)

Plain Paper

Choose the paper type

that matches the paper in

the tray.

Paper Size —Letter*

Legal

Ledger

EXE

4"x6"

(For

MFC-J4710DW,

when Tray #2 is

selected in

Tray Select.)

Letter*

Legal

Ledger

Choose the paper size

that matches the paper in

the tray.

Tray Select

(MFC-J4710DW)

—Tray #1

Tray #2

Auto Tray

Select*

Choose the tray that will

be used for Copy mode.

Level1 Level2 Level3 Options Descriptions Page

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

160

Options

(Continued)

Enlarge/Reduce

100%*—— See .

Enlarge 198% 4"x6" i

186% 4"x6" i

Letter

130% Letter

Ledger

104% EXE iLe

tter

You can choose the

enlargement ratio for the

next copy.

Reduce 97% Letter i

93% A4

Letter

85% Letter i

EXE

83% Legal

78% Legal i

Letter

46% Letter i

4"x6"

You can choose the

reduction ratio for the next

copy.

Fit to Page — Your machine will adjust

the size automatically to

the paper size you set.

Custom(25-400%)

— You can enter an

enlargement or reduction

ratio.

Density — Adjusts the density of

copies.

Stack/Sort —Stack*

Sort

You can choose to stack

or sort multiple copies.

Level1 Level2 Level3 Options Descriptions Page

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

-1

-2

Settings and features tables

161

Options

(Continued)

Page Layout —Off(1in1)*

2in1(Portrait)

2in1(Landscape)

2in1(ID)

4in1(Portrait)

4in1(Landscape)

Poster(2x1)

Poster(2x2)

Poster(3x3)

You can make N in 1, 2 in

1 ID, or Poster copies.

See .

2-sided Copy

(MFC-J4510DW)

Off*— You can choose the

2-sided print settings.

Portrait Long

Edge Flip

—

Landscape Long

Edge Flip

—

Portrait Short

Edge Flip

—

Landscape Short

Edge Flip

—

Advanced Normal*

2-sided 1

2-sided 2

2-sided Copy

(MFC-J4710DW)

Off*— You can choose the

2-sided print settings.

2-sided

—

1-sided

2-sided

Long Edge Flip

—

2-sided

1-sided

Long Edge Flip

—

1-sided

2-sided

Short Edge Flip

—

2-sided

1-sided

Short Edge Flip

—

Advanced Normal*

2-sided 1

2-sided 2

Level1 Level2 Level3 Options Descriptions Page

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

162

Scan C

Options

(Continued)

Advanced

Settings

—Off*

Ink Save Mode

Thin Paper Copy

Book Copy

Watermark Copy

Remove

Background Color

You can choose various

copy settings such as

Watermark Copy or

Remove Background

Color.

See .

Save as

Shortcut

— — Saves the current settings

as a shortcut.

Level1 Level2 Level3 Options1 Descriptions Page

to OCR

(Available after

Presto!

PageManager is

downloaded for

Macintosh users.

See Accessing

Brother Support

(Macintosh)

on page 5.)

PC Select Options (For details, see

the Options

on page 164.)

Configure the detailed

settings.

See .

Save as

Shortcut

— Saves the current settings

as a shortcut.

Start — Start scanning.

to File*PC Select Options (For details, see

the Options

on page 165.)

Configure the detailed

settings.

Save as

Shortcut

— Saves the current settings

as a shortcut.

Start — Start scanning.

to Image PC Select Options (For details, see

the Options

on page 165.)

Configure the detailed

settings.

Save as

Shortcut

— Saves the current settings

as a shortcut.

Start — Start scanning.

to Media

(when a memory

card or USB

Flash memory

drive is inserted)

—Options (For details, see

the Options

on page 166.)

Configure the detailed

settings.

Save as

Shortcut

— Saves the current settings

as a shortcut.

See .

Start — Start scanning. 81

See Software User’s Guide.

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

Level1 Level2 Level3 Options Descriptions Page

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

Settings and features tables

163

to E-mail PC Select Options (For details, see

the Options

on page 165.)

Configure the detailed

settings.

See .

Save as

Shortcut

— Saves the current settings

as a shortcut.

Start — Start scanning.

to E-mail

Server

(Available after

IFAX is

downloaded)

Address Book — — Choose the address of

the recipient from the

address book.

Manual — — Manually enter the

address of the recipient.

OK Options (For details, see

the Options

on page 167.)

Configure the detailed

settings.

Save as

Shortcut

— Saves the current settings

as a shortcut.

Start — Start scanning.

Detail — — You can view the list of

addresses you entered.

to FTP Profile Name Options (For details, see

the Options

on page 168.)

Configure the detailed

settings.

Save as

Shortcut

— Saves the current settings

as a shortcut.

Start — Start scanning.

to Network Profile Name Options (For details, see

the Options

on page 168.)

Configure the detailed

settings.

Save as

Shortcut

— Saves the current settings

as a shortcut.

Start — Start scanning.

WS Scan

(Appears when

you install a Web

Services

Scanner, which is

displayed in your

computer’s

Network

Explorer.)

—Scan PC Select You can scan data by

using the Web Services

protocol.

Scan for

E-mail

Scan for Fax

Scan for Print

Level1 Level2 Level3 Options1 Descriptions Page

See Software User’s Guide.

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

164

Options C

(for to OCR)

Level1 Level2 Options1 Descriptions Page

Options 2-sided Scan

(MFC-J4710DW)

Off*

2-sided Scan:

Long Edge

2-sided Scan:

Short Edge

You can choose the 2-sided

scan mode.

See .

Set with Touch

Panel

Off(Set with

Computer)*

If you want to use the

Touchscreen to change the

machine’s settings, choose On.

The settings below will appear when On is selected in

Set with Touch Panel.

Scan Type Color

Black and White*

You can choose the scan type

for your document.

Resolution 100 dpi

200 dpi*

300 dpi

600 dpi

You can choose the scan

resolution for your document.

File Type Text*

HTML

RTF

You can choose the file format

for your document.

Skip Blank Page

(MFC-J4710DW)

Off*

When On is selected, blank

pages are skipped.

See Software User’s Guide.

The factory settings are shown in Bold with an asterisk.

Settings and features tables

165

Options C

(for to File, to Image or to E-mail)

Level1 Level2 Options1 Descriptions Page

Options 2-sided Scan

(MFC-J4710DW)

Off*

2-sided Scan:

Long Edge

2-sided Scan:

Short Edge

You can choose the 2-sided

scan mode.

See .

Set with Touch

Panel

Off(Set with

Computer)*

If you want to use the

Touchscreen to change the

machine’s settings, choose On.

The settings below will appear when On is selected in

Set with Touch Panel.

Scan Type Color*

Black and White

You can choose the scan type

for your document.

Resolution 100 dpi

200 dpi*

300 dpi

600 dpi

You can choose the scan

resolution for your document.

File Type (If you choose the

Color option in the

Scan Type setting)

PDF*

JPEG

(If you choose the

B&W option in the

Scan Type setting)

PDF*

TIFF

You can choose the file format

for your document.

Skip Blank Page

(MFC-J4710DW)

Off*

When On is selected, blank

pages are skipped.

Remove

Background Color

Off*

Low

Medium

High

Change the amount of

background color that is

removed.

See Software User’s Guide.

The factory settings are shown in Bold with an asterisk.

166

Options C

(for to Media)

Level1 Level2 Options1 Descriptions Page

Options 2-sided Scan

(MFC-J4710DW)

Off*

2-sided Scan:

Long Edge

2-sided Scan:

Short Edge

You can choose the 2-sided

scan mode.

Scan Type Color*

Black and White

You can choose the scan type

for your document.

Resolution 100 dpi

200 dpi*

300 dpi

600 dpi

Auto

You can choose the scan

resolution for your document.

File Type (If you choose the

Color option in the

Scan Type setting)

PDF*

JPEG

(If you choose the

B&W option in the

Scan Type setting)

PDF*

TIFF

You can choose the file format

for your document.

File Name — You can rename the file.

Auto Crop On

Off*

Scan multiple documents

placed on the scanner glass to

a memory card or USB Flash

memory drive one at a time.

See .

Skip Blank Page

(MFC-J4710DW)

Off*

When On is selected, blank

pages are skipped.

Remove

Background Color

Off*

Low

Medium

High

Change the amount of

background color that is

removed.

Set New Default Yes

You can save your scan

settings as the default settings.

See .

Factory Reset Yes

You can restore all settings to

the original factory default

settings.

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

Settings and features tables

167

Options C

(for to E-mail Server)

NOTE

It is available after IFAX is downloaded.

Level1 Level2 Options1 Descriptions Page

Options 2-sided Scan

(MFC-J4710DW)

Off*

2-sided Scan:

Long Edge

2-sided Scan:

Short Edge

You can choose the 2-sided

scan mode.

See .

Scan Type Color*

Black and White

You can choose the scan type

for your document.

Resolution 100 dpi

200 dpi*

300 dpi

600 dpi

Auto

You can choose the scan

resolution for your document.

File Type (If you choose the

Color option in the

Scan Type setting)

PDF*

JPEG

(If you choose the

B&W option in the

Scan Type setting)

PDF*

TIFF

You can choose the file format

for your document.

Set New Default Yes

You can save your scan

settings as the default settings.

Factory Reset Yes

You can restore all settings to

the original factory default

settings.

See Software User’s Guide.

The factory settings are shown in Bold with an asterisk.

168

Options C

(for to FTP or to Network)

Level1 Level2 Options1 Descriptions Page

Options 2-sided Scan

(MFC-J4710DW)

Off*

2-sided Scan:

Long Edge

2-sided Scan:

Short Edge

You can choose the 2-sided

scan mode.

See .

Scan Type Color*

Black and White

You can choose the scan type

for your document.

Resolution 100 dpi

200 dpi*

300 dpi

600 dpi

Auto

You can choose the scan

resolution for your document.

File Type (If you choose the

Color option in the

Scan Type setting)

PDF*

JPEG

(If you choose the

B&W option in the

Scan Type setting)

PDF*

TIFF

You can choose the file format

for your document.

Skip Blank Page

(MFC-J4710DW)

Off*

When On is selected, blank

pages are skipped.

Remove

Background Color

Off*

Low

Medium

High

Change the amount of

background color that is

removed.

User Name — Enter the user name.

See Software User’s Guide.

The factory settings are shown in Bold with an asterisk.

Settings and features tables

169

Photo (More screen) C

Level1 Level2 Level3 Options Descriptions Page

Index Print Print Index

Sheet

Print Settings

For details, see

the Print Settings

on page 173.

You can print a thumbnail

page.

See .

Print Photos

Using Index

No.

Print Settings

For details, see

the Print Settings

on page 170.

You can print photos by

choosing the index

numbers.

View Photos*OK

Print Settings

For details, see

the Print Settings

on page 170.

You can adjust your

photos with the options.

Print All — — You can print all photos in

your memory card or

USB Flash memory drive.

Enhance Photos

Enhance Auto Correct

Print Settings

(For details, see

the Print Settings

on page 170.)

You can adjust your

photos with these

settings.

See .

Enhance Skin

Enhance Scenery

Remove Red-Eye

Night Scene

Fill Light

Whiteboard

Monochrome

Sepia

Auto Correct &

Remove Red-Eye

Crop

Print Settings

For details, see

the Print Settings

on page 170.

You can crop your photo

and print a part of the

image.

Enhance and

Crop

Auto Correct

Print Settings

(For details, see

the Print Settings

on page 170.)

You can adjust your

photos with these

settings and crop your

photo.

Enhance Skin

Enhance Scenery

Remove Red-Eye

Night Scene

Fill Light

Whiteboard

Monochrome

Sepia

Auto Correct &

Remove Red-Eye

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

170

Print Settings C

(for View Photos, Print Photos Using Index No., Enhance Photos or Slide Show)

Slide Show Show Each

Photo for

3Secs*

10Secs

30Secs

1Min

5Mins

— Sets the time each photo

in the Slide Show is

shown before the

machine switches to the

next photo.

See .

Effect Off*

Slide In

Fade In

Zoom In

— Sets the effect that is

used when the machine

switches to the next

photo in the Slide Show.

Start — — The machine starts a

Slide Show of your

photos.

You can choose a photo

during the Slide Show

and change the print

settings. (For details, see

the Print Settings

on page 170.)

Option1 Option2 Option3 Option4 Descriptions Page

Print Quality

(Does not appear

when DPOF Print

is chosen.)

Normal

Photo*

— — Choose the print quality. See .

Paper Type Plain Paper

Inkjet Paper

Brother BP71

Other Glossy*

— — Choose the paper type.

Paper Size 4"x6"*

5"x7"

Letter

Ledger

— — Choose the paper size.

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

Level1 Level2 Level3 Options Descriptions Page

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

Settings and features tables

171

(When Letter or

A4 is chosen)

Print Size

3"x4"

3.5"x5"

4"x6"

5"x7"

6"x8"

Max. Size*

— — Choose the print size if

you are using Letter or A4

size paper.

See .

Auto Correct

(Does not appear

when DPOF Print

is chosen.)

(View Photos

and

Slide Show

only)

Off*

— — The machine decides the

appropriate effect for your

photo.

Brightness

(Does not appear

when Enhance

Enhance and Crop

is chosen.)

— — Adjusts the brightness.

Contrast

(Does not appear

when Enhance

Enhance and Crop

is chosen.)

— — Adjusts the contrast.

Option1 Option2 Option3 Option4 Descriptions Page

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

-1

-2

-1

172

Color Enhance

(Does not appear

when Enhance

Enhance and Crop

is chosen.)

Off*

White Balance Adjusts the hue of the

white areas.

See .

Sharpness Enhances the detail of the

image.

Color Density Adjusts the total amount

of color in the image.

Cropping On*

Off

— — Crops the image around

the margin to fit the paper

size or print size. Turn this

feature off if you want to

print whole images or

prevent unwanted

cropping.

Borderless On*

Off

— — Expands the printable

area to fit the edges of the

paper.

Print Date

(Does not appear

when DPOF Print

is chosen.)

Off*

— — Prints the date on your

photo.

Set New Default

Yes

— — You can save your print

settings as the default

settings.

Factory Reset Yes

— — You can restore all the

settings back to the

factory settings.

Option1 Option2 Option3 Option4 Descriptions Page

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

-1

-2

-1

-2

-1

-2

Settings and features tables

173

Print Settings C

(for Print Index Sheet)

Web (More screen) C

Level1 Level2 Level3 Options Descriptions Page

Paper Type Plain Paper*

Inkjet Paper

Brother BP71

Other Glossy

— — Choose the paper type. See .

Paper Size Letter*

— — Choose the paper size.

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

Level1 Level2 Level3 Options Descriptions Page

Web PICASA Web

Albums™

— — Lets you connect the

Brother machine to an

Internet service.

Web services may have

been added and/or service

names may have been

changed by the provider

since this document was

published.

See .

GOOGLE

DOCS™

——

FLICKR®——

Facebook™ — —

EVERNOTE®——

Dropbox — —

Please go to the Brother Solutions Center to download Web Connect Guide at http://solutions.brother.com/.

The factory settings are shown in Bold with an asterisk.

174

LGR Copy Shortcuts (More screen) C

(Shortcuts)C

Level1 Level2 Option1 Option2 Descriptions Page

Ledger 2in1

Letter

Ledger

Letter + Note(L)

Letter + Note(P)

Letter + Grid

Letter + Blank

Letter Center

Options Quality Normal*

Best

Choose the Copy

resolution for the next

copy.

See .

Paper Type Plain Paper Displays the available

paper type.

Paper Size Ledger*

Sets the size of paper in

the paper tray.

Tray Select

(MFC-J4710DW)

Auto Tray

Select

Automatically chooses

the tray that contains the

most suitable paper.

Density Adjusts the density of

copies.

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

Level1 Level2 Level3 Options Descriptions Page

Add Shortcut Copy Normal Move to Copy

Options Screen.

You can choose the

desired settings from the

preset items.

Best Quality

2-sided(1i2)

2-sided(2i2)

(MFC-J4710DW)

Letter

Ledger

2in1(ID)

2in1

Poster

Ink Save

Book

The factory settings are shown in Bold with an asterisk.

-1

-2

Settings and features tables

175

Add Shortcut

(Continued)

Fax

(Options)

Fax Resolution

Standard*

Fine

S.Fine

Photo

Sets the resolution for

outgoing faxes.

2-sided Fax

(MFC-J4710DW)

Off*

2-sided Scan:

Long Edge

2-sided Scan:

Short Edge

You can choose the

2-sided fax scan mode.

Contrast Auto*

Light

Dark

Changes the lightness or

darkness of faxes you

send.

Broadcasting Add Number

(Options)

Add Number

Add from

Address book

Search in

Address book

You can send the same

fax message to more than

one fax number.

Preview On

Off*

You can preview a fax

message before you send

it.

Color Setting Black*

Color

Sets whether faxes are

sent in black & white or

color.

Real Time TX On

Off*

You can send a fax

without using the memory.

Overseas Mode On

Off*

If you are having difficulty

sending faxes overseas,

set this to On.

Glass Scan

Size

Letter*

Adjust the scan area of

the scanner glass to the

size of the document.

Level1 Level2 Level3 Options Descriptions Page

The factory settings are shown in Bold with an asterisk.

176

Add Shortcut

(Continued)

Scan to File PC Select You can scan a black &

white or a color document

into your computer.

to OCR PC Select You can have your text

document converted to an

editable text file.

to Image PC Select You can scan a color

picture into your graphics

application.

to Media

(Options)

2-sided Scan

(MFC-J4710DW)

Scan Type

Resolution

File Type

File Name

Auto Crop

Skip Blank Page

(MFC-J4710DW)

Remove

Background

Color

You can scan documents

into a memory card or

USB Flash memory drive.

to E-mail PC Select You can scan a black &

white or a color document

into your E-mail

application.

to E-mail

Server

(Options)

2-sided Scan

(MFC-J4710DW)

Scan Type

Resolution

File Type

You can scan a black &

white or a color document

into your E-mail Server.

to Network Profile Name You can send scanned

data to a CIFS server on

your local network or on

the Internet.

to FTP Profile Name You can send scanned

data via FTP.

Web PICASA Web

Albums™

— Lets you connect the

Brother machine to an

Internet service.

Web services may have

been added and/or

service names may have

been changed by the

provider since this

document was published.

GOOGLE

DOCS™

—

FLICKR®—

Facebook™ —

EVERNOTE®—

Dropbox —

Level1 Level2 Level3 Options Descriptions Page

The factory settings are shown in Bold with an asterisk.

Settings and features tables

177

(Ink)C

(Wi-Fi Setup) C

NOTE

After the Wi-Fi® is set up, you cannot change the settings from your Home screen.

Change the settings for Wi-Fi in the Settings screen.

This list appears

when each

Shortcut name is

pressed for 2

seconds.

Edit Shortcut

Name

— — You can change the

shortcut name.

Delete — — Deletes the shortcut. 18

Level1 Level2 Level3 Options Descriptions Page

(Ink)

Test Print —Print Quality

Alignment

Lets you check the print

quality or alignment.

Cleaning —Black

Color

All

Lets you clean the print

head.

Ink Volume — — Lets you check the

available ink volume.

See .

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

Level1 Level2 Level3 Options Descriptions Page

(Wi-Fi Setup)

Setup Wizard — — You can manually

configure your print server

for a wireless network.

See .

Setup with PC — — You can configure the

Wi-Fi settings using a PC.

WPS/AOSS — — You can easily configure

your wireless network

settings using the

one-button push method.

WPS w/ PIN Code

— — You can easily configure

your wireless network

settings using WPS with a

PIN code.

See .

See Quick Setup Guide.

See Network User’s Guide.

The factory settings are shown in Bold with an asterisk.

Level1 Level2 Level3 Options Descriptions Page

The factory settings are shown in Bold with an asterisk.

178

When you have put the memory card or USB Flash memory drive in the proper slotC

Level1 Level2 Level3 Options Descriptions Page

Photo Move to Photo screen.

(See Photo (More screen) on page 169.)

Scan to Media Move to to Media screen.

(See to Media on page 162.)

Web Move to Web screen.

(See Web (More screen) on page 173.)

DPOF — — — Displays the DPOF

setting screen.

See .

See Advanced User’s Guide.

The factory settings are shown in Bold with an asterisk.

Settings and features tables

179

Entering Text C

When you need to enter text into the machine the keyboard will appear on the Touchscreen.

Press to cycle between letters, numbers and special characters.

NOTE

To change between lowercase or uppercase, press .

Inserting spaces C

To enter a space, press Space. Or, you can press c to move the cursor.

NOTE

The characters that are available may differ depending on your country.

Making corrections C

If you entered an incorrect character and want to change it, press d to move the cursor to highlight

the incorrect character, and then press . Enter the correct character. You can also back up and

insert letters.

To erase all the characters, press repeatedly.

180

General D

NOTE

This chapter provides a summary of the machines’ specifications. For additional specifications

visit http://www.brother.com/ for details.

1Measured diagonally.

2Measured when the machine is connected to the USB interface. Power consumption varies slightly depending on the

usage environment or part wear.

3When using ADF, single-sided printing, resolution: standard / document: ISO/IEC 24712 printed pattern.

4Measured according to IEC 62301 Edition 2.0.

5When using ADF, single-sided printing and scanning, resolution: standard / document: ISO/IEC 24712 printed pattern.

6Even when the machine is turned off, it will automatically turn itself on periodically for print head maintenance, and

then turn itself off.

Specifications D

Printer Type Inkjet

Print Head Black:

Color:

Piezo with 420 nozzles  1

Piezo with 420 nozzles  3

Memory Capacity 128 MB (MFC-J4510DW)

256 MB (MFC-J4710DW)

LCD (Liquid Crystal

Display) 3.7 in. (93.4 mm) TFT Color Touchscreen LCD 1 and

Touchpanel

Power Source AC 100 to 120 V 50/60 Hz

Power Consumption 2(MFC-J4510DW)

Copying Mode: Approx. 21 W 3

Ready Mode: Approx. 5 W 4

Sleep Mode: Approx. 1.5 W 4

Off: Approx. 0.04 W 46

(MFC-J4710DW)

Copying Mode: Approx. 23 W 5

Ready Mode: Approx. 5 W 4

Sleep Mode: Approx. 1.5 W 4

Off: Approx. 0.04 W 46

Specifications

181

1Noise depends on printing conditions.

Dimensions (MFC-J4510DW) (MFC-J4710DW)

Weight (MFC-J4510DW) 20.5 lb (9.3 kg)

(MFC-J4710DW) 25.4 lb (11.5 kg)

Noise Operating: 50 dB(A) (Average) 1

Temperature Operating:

Best Print Quality:

50 to 95 F (10 to 35 C)

68 to 91 F (20 to 33 C)

Humidity Operating:

Best Print Quality:

20 to 80% (without condensation)

ADF (automatic

document feeder)

Up to 20 pages

Paper: 20 lb (80 g/m2) Letter or A4 size

Document Size ADF Width: 5.8 in. to 8.5 in. (148 mm to 215.9 mm)

ADF Length: 5.8 in. to 14.0 in. (148 mm to 355.6 mm)

Scanner Glass Width: Max. 8.5 in. (215.9 mm)

Scanner Glass Length: Max. 11.7 in. (297 mm)

7.3 in.

(186 mm)

10.8 in.

(274 mm)

18.9 in.

(480 mm)

19.3 in.

(490 mm)

19 in.

(483 mm)

11.4 in.

(290 mm)

10 in.

(254 mm)

13.5 in.

(342 mm)

18.9 in.

(480 mm)

19.3 in.

(490 mm)

19 in.

(483 mm)

11.4 in.

(290 mm)

182

Print media D

1For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the

machine to avoid smudging.

2Use only transparencies recommended for inkjet printing.

3See Paper type and size for each operation on page 42.

Paper Input Paper Tray #1 D

Paper Type:

Plain Paper, Inkjet Paper (coated paper),

Glossy Paper 1 and Transparency 12

Paper Size 3:

(Landscape)

Letter, Executive, A4

(Portrait)

A5, A6, Envelopes (Com-10, DL, Monarch), Photo (4" 6"),

Photo L (3.5" 5"), Photo 2L (5" 7") and Index card (5" 8")

Width: 3.5 in. - 8.5 in. (89 mm - 215.9 mm)

Length: 5.0 in. - 11.7 in. (127 mm - 297 mm)

For more details, see Paper weight and thickness on page 44.

Maximum paper tray capacity:

Up to 150 sheets of 20 lb (80 g/m2) plain paper

Paper Tray #2 (MFC-J4710DW) D

Paper Type:

Plain Paper

Paper Size:

(Landscape)

Letter, A4

(Portrait)

Ledger, A3, Legal

Width: 8.3 in. - 11.7 in. (210 mm - 297 mm)

Length: 11 in. - 17.0 in. (279.4 mm - 431.8 mm)

For more details, see Paper weight and thickness on page 44.

Maximum paper tray capacity:

Up to 250 sheets of 20 lb (80 g/m2) plain paper

Specifications

183

1For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the

machine to avoid smudging.

2Use only transparencies recommended for inkjet printing.

3See Paper type and size for each operation on page 42.

Paper Input

(Continued)

Manual Feed Slot D

Paper Type:

Plain Paper, Inkjet Paper (coated paper),

Glossy Paper 1 and Transparency 12

Paper Size 3:

(Landscape)

Letter, Executive, A4

(Portrait)

Ledger, A3, Legal, A5, A6, Envelopes (Com-10, DL, Monarch, C5),

Photo (4" 6"), Photo L (3.5" 5"), Photo 2L (5" 7") and Index card

(5" 8")

Width: 3.5 in. - 11.7 in. (89 mm - 297 mm)

Length: 5.0 in. - 17.0 in. (127 mm - 431.8 mm)

For more details, see Paper weight and thickness on page 44.

Maximum paper tray capacity:

1 sheet of special print media

Paper Output Up to 50 sheets of 20 lb (80 g/m2) plain paper (face up print delivery to the

output paper tray) 1

184

Fax D

1E-mail addresses are available after IFAX is downloaded.

2“Pages” refers to the “ITU-T Test Chart #1” (a typical business letter, Standard resolution, MMR code). Specifications

and printed materials are subject to change without prior notice.

Compatibility ITU-T Super Group 3

Modem Speed Automatic Fallback

33,600 bps

Scanning Width

(Single-sided document)

8.19 in. (208 mm) (Letter)

Scanning Width and Length

(MFC-J4710DW)

(2-sided document)

Width: 8.19 in. (208 mm) (Letter/Legal/A4) (ADF)

Length: 13.76 in. (349.6 mm) (ADF)

Printing Width MFC-J4510DW, MFC-J4710DW (Paper Tray #1)

8.26 in. (210 mm) (Letter)

MFC-J4710DW (Paper Tray #2)

10.76 in. (273.4 mm) (Ledger)

Gray Scale B&W: 8 bit (256 levels)

Color: 24 bit (8 bit per color/ 256 levels)

Resolution Standard

203  98 dpi (Black)

203  196 dpi (Color)

Fine

203  196 dpi (Black/Color)

Superfine

203  392 dpi (Black)

Photo

203  196 dpi (Black)

Address Book 100 names  2 numbers or E-mail addresses 1

Groups Up to 6

Broadcasting 250 (200 Address Book/50 Manual Dial)

Automatic Redial 1 time after 5 minutes

Memory Transmission Up to 200 2 pages

Out of Paper Reception Up to 200 2 pages

Specifications

185

Copy D

1When copying on Letter size paper.

Color/Black Yes/Yes

Copy Width 8.26 in. (210 mm) 1

Multiple Copies Stacks/Sorts up to 99 pages

Enlarge/Reduce 25% to 400% (in increments of 1%)

Resolution Prints up to 1200 1200 dpi

2-sided Yes

Paper Type:

Plain paper

Paper Size:

Letter, A4, A5, Executive

186

PhotoCapture Center™ D

1Memory cards, adapters and USB Flash memory drive are not included.

2USB 2.0 Standard

USB Mass Storage standard up to 32 GB

Support format: FAT12/FAT16/FAT32/exFAT

3Progressive JPEG format is not supported.

4Motion JPEG only

5See Paper type and size for each operation on page 42.

Compatible Media 1Memory Stick Duo™ (16 MB - 128 MB)

Memory Stick PRO Duo™ (256 MB - 32 GB)

(Not available for music data with MagicGate™)

Memory Stick Micro™ (M2™) with Adapter (256 MB - 32 GB)

MultiMedia Card (32 MB - 2 GB)

MultiMedia Card plus (128 MB - 4 GB)

MultiMedia Card mobile with Adapter (64 MB - 1 GB)

SD Memory Card (16 MB - 2 GB)

miniSD with Adapter (16 MB - 2 GB)

microSD with Adapter (16 MB - 2 GB)

SDHC Memory Card (4 GB - 32 GB)

miniSDHC with Adapter (4 GB - 32 GB)

microSDHC with Adapter (4 GB - 32 GB)

SDXC Memory Card (48 GB - 128 GB)

USB Flash memory drive 2

Resolution Up to 1200  4800 dpi

File Extension

(Media Format) DPOF (ver. 1.0, ver. 1.1), Exif DCF (up to ver. 2.1)

(Image Format) Photo Print: JPEG 3, AVI 4, MOV 4

Scan to Media: JPEG, PDF (Color)

TIFF, PDF (Black & White)

Color Enhancement True2Life™

Photo Enhance Auto Correct, Enhance Skin, Enhance Scenery, Cropping,

Slide Show, Remove Red-eye, Night Scene, Fill Light,

Whiteboard, Monochrome and Sepia

Number of Files Up to 999 files

(The folder inside memory cards or USB Flash memory drive is

also counted.)

Folder File must be stored in the 4th folder level of the memory card or

USB Flash memory drive.

Borderless Letter, A4, Ledger, A3, Photo 4" 6", Photo 2L 5" 7" 5

Specifications

187

PictBridge D

Compatibility Supports the Camera & Imaging Products Association

PictBridge standard CIPA DC-001.

Visit http://www.cipa.jp/pictbridge/ for more information.

Interface USB direct interface

188

Scanner D

1Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows®

XP Professional x64 Edition.

2For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/.

3Maximum 1200  1200 dpi scanning when using the WIA Driver for Windows® XP, Windows Vista® and Windows® 7

(resolution up to 19200  19200 dpi can be selected by using the Brother scanner utility).

Color/Black Yes/Yes

TWAIN Compliant Yes (Windows® XP 1/Windows Vista®/Windows®7)

(Mac OS X v10.5.8, 10.6.x, 10.7.x 2)

WIA Compliant Yes (Windows® XP 1/Windows Vista®/Windows®7)

ICA Compliant Yes (Mac OS X v10.6.x, 10.7.x)

Color Depth 48 bit color Processing (Input)

24 bit color Processing (Output) / 256 levels per color

Gray Scale 16 bit color Processing (Input)

8 bit color Processing (Output) / 256 levels

Resolution Up to 19200  19200 dpi (interpolated) 3

Up to 2400  2400 dpi (optical) (Scanner Glass)

Up to 2400  1200 dpi (optical) (ADF)

Scanning Width and Length

(Single-sided document)

(Scanner Glass)

Width: Up to 8.42 in. (213.9 mm)

Length: Up to 11.61 in. (295 mm)

(ADF)

Width: Up to 8.42 in. (213.9 mm)

Length: Up to 13.92 in. (353.6 mm)

Scanning Width and Length

(MFC-J4710DW)

(2-sided document)

Width: 8.42 in. (213.9 mm) (ADF)

Length: 13.92 in. (353.6 mm) (ADF)

Specifications

189

Printer D

1When the Borderless feature is set to On.

2See Paper type and size for each operation on page 42.

3When printing on Ledger size paper.

4For detailed specifications visit http://www.brother.com/.

Resolution Up to 1200  6000 dpi

Printing Width 310.76 in. [11 in. (borderless) 1]

Borderless 2Letter, A4, Ledger, A3, A6, Photo 4" 6",

Photo L 3.5" 5", Photo 2L 5" 7"

2-sided Paper Type:

Plain paper

Paper Size:

Letter, A4, A5, Executive

Print Speed 4

190

Interfaces D

1Your machine has a USB 2.0 Hi-Speed interface. The machine can also be connected to a computer that has a USB

1.1 interface.

2Third party USB ports are not supported.

3See Network on page 190.

See Network User’s Guide: Supported protocols and security features.

Network D

NOTE

For more information about the Network specifications, see the Network User’s Guide.

You can connect your machine to a network for Network Printing, Network Scanning, PC Fax

Send, PC Fax Receive (Windows® only), Remote Setup, and access photos from PhotoCapture

Center™ 1. Also included is Brother BRAdmin Light 2 Network Management software.

1See Computer requirements on page 191.

2(Windows®) If you require more advanced printer management, use the latest Brother BRAdmin Professional utility

version that is available as a download from http://solutions.brother.com/.

USB 12 Use a USB 2.0 interface cable that is no longer than 6 feet (2 m).

LAN 3Use an Ethernet UTP cable category 5 or greater.

Wireless LAN IEEE 802.11b/g/n (Infrastructure/Ad-hoc Mode)

IEEE 802.11g/n (Wi-Fi Direct™)

Wireless Network

Security

SSID (32 characters), WEP 64/128 bit, WPA-PSK (TKIP/AES),

WPA2-PSK (AES)

Wireless Setup

Support Utility

AOSS™ Yes

WPS Yes

Specifications

191

Computer requirements D

SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS

Computer Platform &

Operating System Version

PC Interface

Processor

Hard Disk Space

to install

USB 2

10/100

Base-TX

(Ethernet)

Wireless

802.11b/g/n

For

Drivers

For

Applications

Windows®

Operating

System

Windows® XP

Home 14

Windows® XP

Professional 14

Printing

PC Fax 3

Scanning

Removable Disk 5

32bit (x86)

or 64bit

(x64)

processor

150 MB 1 GB

Windows

Vista®14

500 MB 1.3 GB

Windows® 7 14 650 MB

Windows Server®

2003

Windows Server®

2003 R2

Windows Server®

2008

N/A Printing 50 MB N/A

Windows Server®

2008 R2

64bit (x64)

processor

Macintosh

Operating

System

Mac OS X v10.5.8 Printing

PC Fax (Send) 3

Scanning

Removable Disk 5

PowerPC

G4/G5 or

Intel®

Processor

80 MB 550 MB

Mac OS X v10.6.x

Mac OS X v10.7.x

Intel®

Processor

Conditions:

1For WIA, 1200 1200 resolution. Brother Scanner Utility

enables to enhance up to 19200 19200 dpi.

2Third party USB ports are not supported.

3PC Fax supports black and white only.

4PaperPort™ 12SE supports Windows® XP Home (SP3 or

greater), XP Professional (SP3 or greater), XP

Professional x64 Edition (SP2 or greater), Windows

Vista® (SP2 or greater) and Windows® 7.

5Removable disk is a function of PhotoCapture Center™.

For the latest driver updates, visit us at

(in USA) http://www.brother.com/

(in Canada) http://www.brother.ca/

All trademarks, brand and product names are the

property of their respective companies.

192

Consumable items D

Ink The machine uses individual Black, Yellow, Cyan and Magenta ink

cartridges that are separate from the print head assembly.

Service Life of Ink

Cartridge

Starter ink cartridges are in the box. The first time you install the ink

cartridges the machine will use extra ink to fill the ink delivery tubes.

This is a one-time process that enables high quality printing.

Afterward, replacement ink cartridges will print the specified

number of pages. Starter cartridge yield is approx. 65% of the yield

of the LC103 replacement cartridges.

Replacement

Consumables

<Super High Yield Black> LC107BK

<Super High Yield Yellow> LC105Y

<Super High Yield Cyan> LC105C

<Super High Yield Magenta> LC105M

Black, Yellow, Cyan and Magenta - Approximately 1,200 pages 1

<High Yield Black> LC103BK

<High Yield Yellow> LC103Y

<High Yield Cyan> LC103C

<High Yield Magenta> LC103M

Black, Yellow, Cyan and Magenta - Approximately 600 pages 1

1Approx. cartridge yield is declared in accordance with ISO/IEC 24711

For more information about the replacement consumables, visit us

at http://www.brother.com/pageyield/.

What is Innobella™?

Innobella™ is a range of genuine consumables offered by Brother.

The name "Innobella™" derives from the words "Innovation" and

"Bella" (meaning "Beautiful" in Italian) and is a representation of the

"innovative" technology providing you with "beautiful" and "long

lasting" print results.

When you print photo images, Brother recommends Innobella™

glossy photo paper (BP71 series) for high quality. Brilliant prints are

made easier with Innobella™ Ink and paper.

Index

193

Accessories and supplies .......................... ii

Address Book

changing ...............................................72

deleting .................................................72

Group dial

changing ............................................72

setting up ..............................................71

using .....................................................70

ADF (automatic document feeder) ...........45

Answering machine (TAD) .......................65

connecting ............................................66

Apple Macintosh

See Software User's Guide.

Automatic

fax receive ............................................53

Easy Receive .....................................57

Brother

accessories and supplies ........................ ii

Brother numbers ...................................... i

CreativeCenter ........................................4

Customer Service .................................... i

FAQs (frequently asked questions) ......... i

Notice-Disclaimer ................................... iv

product support ........................................ i

service centers ........................................ ii

Solutions Center ...................................... i

Cleaning

print head ..............................................97

scanner .................................................96

Connecting

external TAD

(answering machine) ..................... 65, 66

external telephone ................................67

Consumable items .................................192

Control panel overview ..............................6

ControlCenter

See Software User's Guide.

Copy

paper size ............................................. 76

paper type ............................................ 75

preset settings ...................................... 74

Shortcuts .............................................. 13

tray use ................................................ 39

using ADF ............................................ 45

using scanner glass ............................. 46

Cordless telephone (non-Brother) ........... 68

Custom Ringing ....................................... 62

Custom telephone features on a single

line ......................................................... 131

Data Ident-A-Call ..................................... 61

Dialing

a pause ................................................ 71

Address Book ....................................... 70

manual ................................................. 70

Distinctive Ring ........................................ 62

setting ring pattern ............................... 63

turning off ............................................. 64

Document

loading ............................................ 45, 46

Easy Receive .......................................... 57

Envelopes .......................22, 23, 33, 42, 44

Error messages on Touchscreen .......... 103

B&W 1-sided Print Only ..................... 103

Cannot Detect .................................... 104

Cannot Print ....................................... 104

Comm. Error ....................................... 104

Cover is Open .................................... 104

Data Remaining in Memory ................ 104

Document Jam/too Long .................... 105

DR Mode in Use ................................. 105

Ink Absorber Full ................................ 106

Ink Absorber NearFull ........................ 106

Ink Low ............................................... 107

No Ink Cartridge ................................. 107

No Paper Fed ..................................... 108

Out of Fax Memory ............................ 108

Out of Memory ................................... 109

Paper Jam .......................................... 109

194

Unable to Clean ..................................110

Unable to Initialize ...............................110

Unable to Print ....................................110

Unable to Scan ...................................110

Wrong Paper .......................................111

Wrong Tray Setting .............................111

Extension telephone, using ......................68

External telephone, connecting ................67

Fax codes

changing ...............................................69

Fax Receive Code ......................... 57, 68

Telephone Answer Code ......................68

using .....................................................68

Fax, from PC

See Software User's Guide.

Fax, stand-alone

receiving ................................................53

difficulties ................................ 127, 129

Easy Receive .....................................57

F/T Ring Time, setting ........................56

Fax Preview .......................................58

from extension telephone ...................68

from external telephone .....................68

Ring Delay, setting .............................56

telephone line interference / VoIP ....135

tray use ..............................................40

sending .................................................48

change scanner glass size .................50

color fax .............................................50

difficulties .........................................130

Fax Preview .......................................51

Shortcuts ..................................... 13, 14

telephone line interference / VoIP ....135

Transmission Verification Report .......52

Fax/Tel mode

answering at extension telephones .......68

Fax Receive Code ................................68

Ring Delay ............................................56

Telephone Answer Code ......................68

Gray scale ..................................... 184, 188

Help

Features tables ................................... 155

Settings tables .................................... 138

Touchscreen messages ..................... 137

Ident-A-Call ............................................. 61

Ident-A-Ring ............................................ 61

Ink cartridges

ink dot counter ...................................... 93

replacing ............................................... 93

Innobella™ ............................................ 192

Jams

document ............................................ 113

paper .................................................. 115

Macintosh

See Software User's Guide.

Maintenance, routine

replacing ink cartridges ........................ 93

Manual

dialing ................................................... 70

receive .................................................. 53

Manual feed slot ...................................... 33

Memory Storage .................................... 137

Multi-line connections (PBX) ................... 67

Network

Printing

See Network User's Guide.

Scanning

See Software User's Guide.

Nuance™ PaperPort™ 12SE

See Software User's Guide. See also Help

in the PaperPort™ 12SE application.

195

Paper ...................................... 40, 182, 183

capacity .................................................43

loading ..................................... 19, 22, 26

loading envelopes and postcards .........22

loading Ledger or Legal paper ..............28

loading Photo and Photo L paper .........25

printable area ........................................37

size .......................................................38

size of document ...................................45

type .......................................... 38, 39, 42

Personalized Ring ....................................62

Photo and Photo L paper ......22, 25, 42, 43

PhotoCapture Center™

from PC

See Software User's Guide.

MultiMedia Card ....................................77

Preview photos .....................................80

Print settings

Quality ................................................81

Printing

all photos ...........................................80

Scan to Media

change file name ...............................81

SD Memory Card ..................................77

SDHC Memory Card .............................77

SDXC Memory Card .............................77

specifications ......................................186

Presets for copying ..................................74

Presto! PageManager

See Software User's Guide. See also Help

in the Presto! PageManager application.

difficulties ............................................123

printable area ........................................37

resolution ............................................189

specifications ......................................189

Printing

See Software User's Guide.

Ready screen .......................................... 12

Receive Mode

External TAD ........................................ 53

Fax Only ............................................... 53

Fax/Tel ................................................. 53

Manual ................................................. 53

Redial/Pause ........................................... 71

Remote Setup

See Software User's Guide.

Resolution

copy .................................................... 185

fax ...................................................... 184

print .................................................... 189

scan .................................................... 188

Ring Delay, setting .................................. 56

RingMaster .............................................. 62

Scan Shortcuts .................................. 13, 15

Scanning

See Software User's Guide.

Serial Number

how to find ...............See inside front cover

Shortcuts ................................................. 13

adding ............................... 13, 14, 15, 16

changing ............................................... 17

Shortcut name ................................... 18

Copy ..................................................... 13

deleting ................................................. 18

Fax ....................................................... 14

recalling ................................................ 18

Scan ..................................................... 15

Web ...................................................... 16

SimpleBiz Fax & Alternative Number

Ringing .................................................... 61

Smart Ring .............................................. 62

Step-by-step Settings Tables ................ 137

Swiping ...................................................... 9

196

TAD (telephone answering device),

external ............................................. 53, 65

connecting ...................................... 65, 66

Receive Mode .......................................53

recording OGM .....................................66

Teen Ring ................................................61

Telephone line

connections ...........................................66

difficulties ............................................128

interference / VoIP ..............................135

multi-line (PBX) .....................................67

Text, entering .........................................179

Transferring your faxes or

Fax Journal report ..................................112

Transparencies 40, 41, 42, 43, 44, 182, 183

Tray Select ...............................................76

Troubleshooting

document jam .....................................113

error messages on Touchscreen ........103

if you are having difficulty

copying .............................................132

data entry .........................................134

incoming calls ..................................131

Network ............................................133

paper handling .................................126

phone line or connections ................128

PhotoCapture Center™ ...................132

print quality .......................................124

printing .............................................123

printing received faxes .....................127

receiving faxes .................................129

scanning ...........................................132

software ...........................................133

maintenance messages on

Touchscreen .......................................103

paper jam ............................................115

Unscannable area ....................................47

Voice Mail ................................................61

Warranties are in the box

Notice-Disclaimer ...................................iv

Web Shortcuts ................................... 13, 16

Windows®

See Software User's Guide.

Wireless Network

See Quick Setup Guide and Network

User's Guide.

World Wide Web .........................................i

www.brotherearth.com

Brother International Corporation

200 Crossing Boulevard

P.O. Box 6911

Bridgewater, NJ 08807-0911 USA

Brother International Corporation (Canada) Ltd.

1 rue Hôtel de Ville,

Dollard-des-Ormeaux, QC, Canada H9B 3H6

Visit us on the World Wide Web

http://www.brother.com/

These machines are approved for use in the country of purchase only. Local Brother companies

or their dealers will only support machines purchased in their own countries.

Brother Mfc J4510Dw Users Manual

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