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User Manual: Brother Manual Brother IntelliFax-2840 Advanced User Manual | Manual Device

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Advanced User’s Guide
FAX-2840
FAX-2940
MFC-7240
Not all models are available in all countries.
Version 0
USA/CAN
i
User’s Guides and where do I find them?
Which Guide? What’s in it? Where is it?
Product Safety Guide Read this Guide first. Please read the
Safety Instructions before you set up your
machine. See this Guide for trademarks
and legal limitations.
Printed / In the Box
Quick Setup Guide Follow the instructions for setting up your
machine and installing the drivers and
software for the operating system (MFC-
7240 only) and connection type you are
using.
Printed / In the Box
Basic User’s Guide Learn the basic Fax, Copy and Scan
(MFC-7240 only) operations and how to
replace consumables. See troubleshooting
tips.
Printed / In the Box
Advanced User’s Guide Learn more advanced operations: Fax,
Copy, security features, printing reports
and performing routine maintenance.
(For FAX-2840 and FAX-2940)
PDF file / Documentation
CD-ROM / In the Box
(For MFC-7240)
PDF file / Installer CD-ROM /
In the Box
Software User’s Guide
(MFC-7240 only)
Follow these instructions for Printing,
Scanning, Remote Setup, PC-Fax and
using the Brother ControlCenter utility.
PDF file / Installer CD-ROM /
In the Box
ii
Download optional software from the Brother
Solutions Center (FAX-2840 and FAX-2940 users)
You can download free printer driver, scanner driver (FAX-2940 only 1) and PC-Fax Send
software (FAX-2940 only) from the Brother Solutions Center, enabling you to use your Brother Fax
machine as a printer or a scanner (FAX-2940 only 1), or send faxes from your computer (FAX-
2940 only). Visit us at http://solutions.brother.com/.
1Not for Mac OS X 10.5.8 users
iii
Table of Contents
1 General Setup 1
IMPORTANT NOTE...............................................................................................1
Memory Storage ....................................................................................................1
Volume settings .....................................................................................................2
Ring volume.....................................................................................................2
Beeper volume ................................................................................................2
Speaker volume...............................................................................................2
Handset volume...............................................................................................2
Choosing the Handset Volume (For Volume Amplify) .....................................3
Setting Volume Amplify ...................................................................................3
Automatic Daylight Saving Time............................................................................4
Ecology features ....................................................................................................4
Toner Save ......................................................................................................4
Sleep mode .....................................................................................................4
Deep Sleep mode............................................................................................5
Toner Settings .......................................................................................................5
Toner Setting
(Continue mode)..........................................................................................5
Receiving faxes in Continue mode ..................................................................6
Toner End in Continue mode...........................................................................6
LCD Contrast .........................................................................................................6
Dial Prefix ..............................................................................................................7
Setting up the prefix number ...........................................................................7
Changing the prefix number ............................................................................7
Mode Timer............................................................................................................8
2 Security features 9
Security..................................................................................................................9
TX Lock
(FAX-2840 and MFC-7240) .........................................................................9
Memory Security
(FAX-2940 only) ........................................................................................10
Setting Lock...................................................................................................11
Restricting dialing ..........................................................................................13
3 Sending a fax 14
Additional sending options...................................................................................14
Sending faxes using multiple settings ...........................................................14
Contrast .........................................................................................................14
Changing Fax Resolution ..............................................................................15
Additional sending operations..............................................................................15
Sending a fax manually .................................................................................15
Sending a fax at the end of a conversation ...................................................15
Dual access ...................................................................................................16
Broadcasting..................................................................................................16
Real Time Transmission................................................................................17
iv
Overseas Mode .............................................................................................18
Delayed Fax ..................................................................................................18
Delayed batch transmission ..........................................................................18
Checking and canceling waiting jobs.............................................................18
Electronic cover page ....................................................................................19
Polling overview................................................................................................... 20
Polled transmit...............................................................................................20
4 Receiving a fax 22
Remote Fax Options............................................................................................ 22
Fax Forwarding.............................................................................................. 22
Paging ........................................................................................................... 23
Fax Storage ................................................................................................... 23
PC-FAX Receive (For MFC-7240) (For Windows® only)...............................23
Changing Remote Fax Options .....................................................................24
Remote retrieval ............................................................................................ 25
Remote fax commands.................................................................................. 27
Additional receiving operations............................................................................ 28
Printing a reduced incoming fax ....................................................................28
Setting the Fax Receive Stamp .....................................................................28
Receiving a fax at the end of a conversation................................................. 28
Setting the Print Density ................................................................................28
Printing a fax from the memory .....................................................................29
Receiving faxes into memory when the paper tray is empty ......................... 29
Polling overview................................................................................................... 29
Polling receive ...............................................................................................29
Stop polling....................................................................................................30
5 Dialing and storing numbers 31
Telephone line services .......................................................................................31
Tone or Pulse (Canada only)......................................................................... 31
For Fax/Tel mode only...................................................................................31
Caller ID......................................................................................................... 31
Special line considerations ............................................................................ 32
Additional dialing operations................................................................................34
Dialing access codes and credit card numbers .............................................34
Additional ways to store numbers........................................................................34
Setting up Groups for Broadcasting ..............................................................34
Changing Group numbers .............................................................................35
Deleting Group numbers ............................................................................... 36
6 Printing reports 37
Fax reports...........................................................................................................37
Transmission verification report..................................................................... 37
Fax Journal.................................................................................................... 37
Reports ................................................................................................................38
How to print a report ......................................................................................38
v
7 Making copies 39
Copy settings .......................................................................................................39
Stop copying..................................................................................................39
Using the Options key ...................................................................................40
Improving copy quality...................................................................................42
Sorting copies using the ADF ........................................................................42
Adjusting Contrast and Brightness ................................................................42
Enlarging or reducing the image copied ........................................................43
Making N in 1 copies (page layout) ...............................................................44
Manual Duplex (two-sided) Copying..............................................................45
A Routine maintenance 46
Cleaning the machine ..........................................................................................46
Cleaning the outside of the machine .............................................................46
Cleaning the document feed..........................................................................47
Cleaning the corona wire...............................................................................48
Cleaning the drum unit ..................................................................................49
Cleaning the paper pick-up rollers.................................................................54
Checking the machine .........................................................................................56
Checking the Page Counters.........................................................................56
Checking the remaining life of parts ..............................................................56
Packing and shipping the machine ......................................................................56
B Glossary 59
C Index 63
1
1
1
IMPORTANT NOTE 1
Most of the illustrations in this User’s
Guide show the FAX-2940.
Memory Storage 1
Your menu settings are stored permanently,
and in the event of a power failure will not be
lost. Temporary settings (for example,
Contrast and Overseas Mode) will be lost.
(For FAX-2940)
During a power failure the machine will retain
the date and time and programmed fax timer
jobs (for example, Delayed Fax) for
approximately 60 hours. Other fax jobs in the
machine’s memory will not be lost.
(For FAX-2840 and MFC-7240)
During a power failure the machine will retain
the date and time for approximately 2 hours.
The fax jobs in the machine’s memory will be
lost.
General Setup 1
Chapter 1
2
Volume settings 1
Ring volume 1
You can choose a ring volume level from a
range of settings, from High to Off.
While in FAX mode press or to adjust
the volume level. The LCD will show the
current setting, and each key press will
change the volume to the next level. The
machine will keep the new setting until you
change it.
You can also change the ring volume through
the menu:
aPress Menu, 1, 3, 1.
Volume
1.Ring
bPress aor b to choose Off, Low, Med or
High.
Press OK.
cPress Stop/Exit.
Beeper volume 1
When the beeper is on, the machine will beep
when you press a key, make a mistake, or
after you send or receive a fax. You can
choose a range of volume levels, from High
to Off.
aPress Menu, 1, 3, 2.
Volume
2.Beeper
bPress aor b to choose Off, Low, Med or
High.
Press OK.
cPress Stop/Exit.
Speaker volume 1
You can choose a range of speaker volume
levels, from High to Off.
aPress Menu, 1, 3, 3.
Volume
3.Speaker
bPress aor b to choose Off, Low, Med or
High.
Press OK.
cPress Stop/Exit.
You can also adjust the speaker volume with
the control panel keys.
aPress (FAX).
bPress Hook/Hold.
cPress or .
This setting will stay until you change it
again.
dPress Hook/Hold.
Handset volume 1
aPress Menu, 1, 3, 4.
Volume
4.Handset
bPress a or b to choose High or Low.
Press OK.
cPress Stop/Exit.
Note
You can adjust the handset volume any
time you are talking on the telephone.
There are two handset volume levels, Low
and High. The default setting is Low.
General Setup
3
1
Press or to adjust the volume level.
The LCD shows the setting are choosing.
The new setting will remain until you
change it again.
Choosing the Handset
Volume (For Volume Amplify)1
Before you begin to use the machine, you
must decide if you need to set the handset
volume to Volume Amplify:On for a user
who is hearing-impaired. The AMPLIFY
volume level complies with FCC standard.
Volume Amplify:Off
This default setting is appropriate if none of
the users are hearing-impaired. During a
conversation, users can press d or c
on the control panel to adjust the two volume
levels (The LCD will display -no+). When the
handset is replaced, the handset volume will
remain until you change it again.
Volume Amplify:OnTemporary
This setting is appropriate if some of the
users are hearing-impaired. During a
conversation, users can press d or c
on the control panel to adjust the three
volume levels (The LCD will display -non+).
When the handset is replaced, the handset
volume returns to the default setting of Low.
Volume Amplify:OnPermanent
Choose Volume Amplify:On
Permanent if all of the users are hearing-
impaired. During a conversation, users can
press d or c on the control panel to
adjust the three volume levels (The LCD will
display -non+). When the handset is
replaced, the handset volume returns to
Permanent.
Note
When you press d or c on the
control panel to adjust the volume, the
LCD shows the setting you are choosing.
Each key press changes the volume to the
next setting.
WARNING
It is important that you do NOT choose
Permanent unless ALL the users are
hearing-impaired. Otherwise, it may
damage the hearing of some users.
Setting Volume Amplify 1
Please carefully read Choosing the Handset
Volume (For Volume Amplify) uu page 3
before you do the following steps;
aPress Menu, 1, 3, 5.
Volume
5.Volume Amplify
bDo one of the following.
If none of the users are hearing-
impaired, press a or b to select Off,
and then press OK and go to Step
d.
If some or all of the users are
hearing-impaired, press a or b to
select On, and then press OK.
cDo one of the following.
If all the users are hearing-impaired,
press a or b to select Permanent,
and then press OK.
If only some or all of the users are
hearing-impaired, select
Temporary, and then press OK.
dPress Stop/Exit.
Chapter 1
4
Automatic Daylight
Saving Time 1
You can set the machine to change
automatically for Daylight Saving Time. It will
set itself forward one hour in the Spring, and
back one hour in the Fall.
aPress Menu, 0, 2, 2.
Date&Time
2.Auto Daylight
bPress aor b to choose On or Off.
Press OK.
cPress Stop/Exit.
Ecology features 1
Toner Save 1
You can save toner using this feature. When
you set Toner Save to On, print appears
lighter. The default setting is Off.
a Press Menu, 1, 4, 1.
Ecology
1.Toner Save
bPress aor b to choose On or Off.
Press OK.
cPress Stop/Exit.
Note
We do not recommend Toner Save for
printing Photo or Gray Scale images.
Sleep mode 1
The Sleep Time setting can reduce power
consumption. When the machine is in Sleep
mode (Power Save mode) it acts as though it
were turned off. Receiving data or starting an
operation wakes up the machine from Sleep
mode to Ready mode.
You can choose how long the machine must
be idle before it goes into Sleep mode. When
the machine receives a fax, computer data or
makes a copy, the timer will be reset. The
default setting is 3 minutes.
While the machine is in Sleep mode the LCD
will show Sleep.
aPress Menu, 1, 4, 2.
Ecology
2.Sleep Time
bEnter the length of time the machine is
idle before entering Sleep mode.
Press OK.
cPress Stop/Exit.
General Setup
5
1
Deep Sleep mode 1
If the machine is in Sleep mode and does not
receive any jobs for a certain length of time,
the machine will automatically enter Deep
Sleep mode, and the LCD will show Deep
Sleep. Deep Sleep mode uses less power
than Sleep mode. The machine will wake up
and start warming up when the machine
receives computer data or when you press a
key on the control panel.
Lifting or replacing the handset will also wake
up the machine from Deep Sleep mode.
Toner Settings 1
Toner Setting
(Continue mode) 1
You can set the machine to continue printing
after the LCD shows Replace Toner.
The machine will continue printing until the
LCD shows Toner Ended.
The default setting is Stop.
a Press Menu, 1, 7.
General Setup
7.Replace Toner
bPress aor b to choose Continue or
Stop.
Press OK.
cPress Stop/Exit.
Note
If you continue printing in the Continue
mode, we cannot guarantee the print
quality.
While using Continue mode the print may
appear faint.
After replacing the toner cartridge with a
new one, the Continue mode will go back
to the default setting (Stop).
Chapter 1
6
Receiving faxes in Continue
mode 1
The machine can store received faxes in the
memory if you choose Continue mode when
the LCD shows Replace Toner. When
received faxes are printed in Continue mode
the LCD will ask if the print quality of the fax
is OK. If the quality is not good, choose
2.No. The machine will keep the faxes
stored in the memory so you can reprint them
after you replace the toner cartridge with a
new one. If the print quality is good, choose
1.Yes. The LCD will ask if you want to
delete the printed faxes from the memory. If
you choose not to delete them, you will be
asked again after you replace the toner
cartridge with a new one.
Note
The FAX-2840 and MFC-7240 can store
up to 400 faxes in memory and the FAX-
2940 can store up to 500 faxes in memory.
(FAX-2840 and MFC-7240)
If you turn off the power switch faxes in
memory will be lost.
The machine will keep faxes stored in
Continue mode even if you change the
Continue setting to Stop.
If you install a new toner cartridge when
the LCD shows Toner Ended, the
machine will ask if you want to print the
stored faxes. Choose 1.Print to print
stored faxes.
Toner End in Continue mode 1
When the LCD shows Toner Ended the
machine will stop printing. If the memory is full
and you want to continue receiving faxes, you
must install a new toner cartridge.
LCD Contrast 1
You can change the contrast to make the
LCD look lighter or darker.
aPress Menu, 1, 5.
General Setup
5.LCD Contrast
bPress c to make the LCD darker. Or,
press d to make the LCD lighter.
Press OK.
cPress Stop/Exit.
General Setup
7
1
Dial Prefix 1
The Dial Prefix setting will automatically dial a
predefined number before every fax number
you dial. For example: If your telephone
system requires a 9 to dial an outside number
use this setting to automatically dial 9 for
every fax you send.
Setting up the prefix number 1
a(USA) Press Menu, 0, 5.
(Canada) Press Menu, 0, 6.
bEnter the prefix number (up to 5 digits)
on the dial pad.
Press OK.
Note
You can use the numbers 0 to 9, #, l
and !. (Press Hook/Hold to display “!”.)
You cannot use ! with any other numbers
or characters.
If your telephone system requires a timed
break recall (hookflash), press Hook/Hold
to enter the break.
(Canada only) If the pulse dialing mode is
on, # and l are not available to use.
cPress Stop/Exit.
Changing the prefix number 1
a(USA) Press Menu, 0, 5.
(Canada) Press Menu, 0, 6.
bDo one of the following:
To change the prefix number,
press 1.
To remove the prefix number, press
Clear to delete the digits. Go to step
c.
To exit without making a change,
press 2. Go to step d.
cEnter a new prefix number using the dial
pad (up to 5 digits), press OK.
dPress Stop/Exit.
Chapter 1
8
Mode Timer 1
The machine has two or three mode keys on
the control panel: FAX, SCAN (for MFC-7240
only) and COPY.
You can set how much time the machine
takes after the last Copy or Scan operation to
return to FAX mode. If you choose Off, the
machine will stay in the mode you used last.
MFC-7240 1
FAX-2840 and FAX-2940 1
aPress Menu, 1, 1.
General Setup
1.Mode Timer
bPress aor b to choose 0 Sec, 30
Secs, 1 Min, 2 Mins, 5 Mins or Off.
Press OK.
cPress Stop/Exit.
9
2
2
Security 2
You can set up your machine with multiple
levels of security using TX Lock (for FAX-
2840 and MFC-7240), Memory Security (for
FAX-2940) and Setting Lock. You will not be
able to continue to schedule Delayed Faxes
or Polling jobs. However, any prescheduled
Delayed Faxes will be sent even if you turn on
TX Lock, so they will not be lost.
TX Lock
(FAX-2840 and MFC-7240) 2
Note
(For FAX-2840)
You can download the printer driver from
the Brother Solutions Center at
http://solutions.brother.com/.
TX Lock lets you prevent unauthorized
access to the machine.
While TX Lock is on, the following operations
are available:
Receiving telephone calls
Receiving faxes
Fax Forwarding
(if Fax Forwarding was already on)
Paging
(if Paging was already on)
Remote Retrieval
(if Fax Storage was already on)
PC Fax Receive (MFC-7240 only)
(if PC Fax Receive was already on)
While TX Lock is on, the following operations
are NOT available:
Making telephone calls
Sending faxes
Copying
PC printing (MFC-7240 only)
Scanning (MFC-7240 only)
Note
To print the faxes in memory, turn off TX
Lock.
If you forget the TX Lock password,
please call Brother Customer Service.
Setting up the password 2
Note
If you have already set the password, you will
not need to set it again.
aPress Menu, 1, 6, 1.
Security
1.TX Lock
bEnter a four-digit number for the
password using numbers 0-9.
Press OK.
cIf you are entering the password for the
first time, the LCD will show Verify:.
dRe-enter the password.
Press OK.
ePress Stop/Exit.
Changing the TX Lock password
aPress Menu, 1, 6, 1.
Security
1.TX Lock
bPress aor b to choose Set Password.
Press OK.
cEnter the registered four-digit password.
Press OK.
Security features 2
Chapter 2
10
dEnter a four-digit number for the new
password.
Press OK.
eIf the LCD shows Verify:, re-enter the
new password.
Press OK.
fPress Stop/Exit.
Turning TX Lock on/off 2
If you enter the wrong Password, the LCD
shows Wrong Password and stays offline.
The machine will stay in TX Lock Mode until
the registered password is entered.
Turning TX Lock on 2
aPress Menu, 1, 6, 1.
bPress aor b to choose Set TX Lock.
Press OK.
cEnter the registered four-digit password.
Press OK.
The machine goes offline and the LCD
shows TX Lock Mode.
Turning TX Lock off 2
aPress Menu.
Enter the registered four-digit password.
bPress OK.
TX Lock is automatically turned off.
Memory Security
(FAX-2940 only) 2
Memory Security lets you prevent
unauthorized access to the machine. You will
not be able to continue to schedule Delayed
Faxes or Polling jobs. However, any pre-
scheduled Delayed Faxes will be sent even if
you turn on Memory Security, so they will not
be lost.
While Memory Security is on, the following
operations are available:
Receiving faxes into memory (limited by
memory capacity)
FAX Forwarding (if Fax Forwarding was
already on)
Remote Retrieval (if Fax Storage was
already on)
While Memory Security is on, the following
operations are NOT available:
Printing received faxes
Sending faxes
Receiving telephone calls using the
machine’s handset
Making telephone calls using the
machine’s handset
Copying
Operation from control panel
Note
To print the faxes in memory, turn off
Memory Security.
Setting up the password 2
Note
If you have already set the password, you
will not need to set it, again.
If you forget the Memory Security
password, please call Brother Customer
Service.
aPress Menu, 1, 6, 1.
bEnter a four-digit number for the
password using numbers 0-9.
Press OK.
cRe-enter the password when the LCD
shows Verify:.
Press OK.
dPress Stop/Exit.
Security features
11
2
Changing your memory security
password 2
aPress Menu, 1, 6, 1.
bPress aor b to choose Set Password.
Press OK.
cEnter the registered four-digit password.
Press OK.
dEnter a four-digit number for the new
password.
Press OK.
eIf the LCD shows Verify:, re-enter the
new password.
Press OK.
fPress Stop/Exit.
Turning memory security on/off 2
If you enter the wrong password when
following the instructions below, the LCD will
show Wrong Password. Re-enter the
correct password.
Turning memory security on 2
aPress Menu, 1, 6, 1.
bPress aor b to choose Set Security.
Press OK.
cEnter the registered four-digit password.
Press OK.
The machine goes offline and the LCD
shows Secure Mode.
Turning memory security off 2
aPress Menu.
bEnter the registered four-digit password.
Press OK.
Memory Security is automatically turned
off and the LCD shows the date and
time.
Setting Lock 2
Setting Lock lets you set a password to stop
other people from accidentally changing your
machine settings.
Make a careful note of your password. If you
forget it, you will have to reset the passwords
stored in the machine. Please call your
administrator or Brother Customer Service.
While Setting Lock is On, you cannot change
the settings without a password. You can only
change the following Fax transmission
settings that are in the FAX menu.
Contrast
Fax Resolution
Delayed Fax
Real Time TX
Polled TX
Overseas Mode
(For MFC-7240)
Also, machine settings cannot be changed
using Remote Setup while Setting Lock is On.
Chapter 2
12
Setting up the password 2
aPress Menu, 1, 6, 2.
Security
2.Setting Lock
bEnter a four-digit number for the
password using numbers 0-9.
Press OK.
cRe-enter your password when the LCD
shows Verify:.
Press OK.
dPress Stop/Exit.
Changing your Setting Lock
password 2
aPress Menu, 1, 6, 2.
Security
2.Setting Lock
bPress aor b to choose Set Password.
Press OK.
cEnter your four-digit password.
Press OK.
dEnter a four-digit number for the new
password.
Press OK.
eRe-enter your new password when the
LCD shows Verify:.
Press OK.
fPress Stop/Exit.
Turning Setting Lock on/off 2
If you enter the wrong password when
following the instructions below, the LCD will
show Wrong Password. Re-enter the
correct password.
Turning Setting Lock on
aPress Menu, 1, 6, 2.
Security
2.Setting Lock
bPress aor b to choose On.
Press OK.
cEnter your four-digit password.
Press OK.
dPress Stop/Exit.
Turning Setting Lock off
aPress Menu, 1, 6, 2.
Security
2.Setting Lock
bEnter your four-digit password.
Press OK twice.
cPress Stop/Exit.
Security features
13
2
Restricting dialing 2
This feature is to prevent users from sending
a fax or call to a wrong number by mistake.
You can set the machine to restrict dialing by
using the dial pad, One Touch and Speed
Dial.
If you choose Off, the machine does not
restrict the dialing method.
If you choose Enter # twice, the machine
will prompt you to re-enter the number, and
then if you re-enter the same number
correctly, the machine will start dialing. If you
re-enter the wrong number, the LCD will
show an error message.
If you choose On, the machine will restrict all
fax sending and outbound calls for that
dialing method.
Dial pad restriction 2
aPress Menu, 2, 6, 1.
Dial Restrict.
1.Dial Pad
bPress aor b to choose Off, Enter #
twice or On.
Press OK.
cPress Stop/Exit.
One Touch restriction 2
aPress Menu, 2, 6, 2.
Dial Restrict.
2.One Touch Dial
bPress aor b to choose Off, Enter #
twice or On.
Press OK.
cPress Stop/Exit.
Speed Dial restriction 2
aPress Menu, 2, 6, 3.
Dial Restrict.
3.Speed Dial
bPress aor b to choose Off, Enter #
twice or On.
Press OK.
cPress Stop/Exit.
Note
•The Enter # twice setting will not work
if you lift a machine’s handset or press
Hook/Hold before entering the number.
You will not be asked to re-enter the
number.
You can not restrict dialing when you use
Redial/Pause.
If you chose On or Enter # twice, you
cannot use the Broadcasting feature and
cannot combine quick dial numbers when
dialing.
14
3
Additional sending
options 3
Sending faxes using multiple
settings 3
Before you send a fax, you can change any
combination of these settings: contrast,
resolution, overseas mode, delayed fax timer,
polling transmission, real time transmission
or cover page settings.
aMake sure you are in FAX mode .
After each setting is accepted, the LCD
asks if you want to enter more settings:
Other Settings
1.Yes 2.No
bDo one of the following:
To choose more settings, press 1.
The LCD returns to the Setup Send
menu so you can choose another
setting.
If you have finished choosing
settings, press 2 and go to the next
step for sending your fax.
Contrast 3
For most documents the default setting of
Auto will give the best results.
It automatically chooses the suitable contrast
for your document.
If your document is very light or dark,
changing the contrast may improve the
quality of the fax.
Use Dark to make the faxed document
lighter.
Use Light to make the faxed document
darker.
aMake sure you are in FAX mode .
bLoad your document.
cPress Menu, 2, 2, 1.
Setup Send
1.Contrast
dPress aor b to choose Auto, Light or
Dark.
Press OK.
Note
Even if you choose Light or Dark, the
machine will send the fax using the Auto
setting if you choose Photo as the Fax
Resolution.
Sending a fax 3
Sending a fax
15
3
Changing Fax Resolution 3
The quality of a fax can be improved by
changing the Fax Resolution. Resolution can
be changed for the next fax or for all faxes.
To change the Fax Resolution setting
for the next fax 3
aMake sure you are in FAX mode .
bLoad your document.
cPress Resolution, then aor b to
choose the resolution.
Press OK.
To change the default Fax Resolution
setting 3
aMake sure you are in FAX mode .
bPress Menu, 2, 2, 2.
Setup Send
2.Fax Resolution
cPress aor b to choose the resolution
you want.
Press OK.
Note
You can choose four different resolution
settings.
Additional sending
operations 3
Sending a fax manually 3
Manual transmission 3
Manual transmission lets you hear the
dialing, ringing and fax-receiving tones while
sending a fax.
aMake sure you are in FAX mode .
bLoad your document.
cPress Hook/Hold or pick up the handset
of the machine and listen for a dial tone.
dDial the fax number you want to call.
eWhen you hear the fax tone, press
Start.
fPress Hook/Hold, or replace the
machine’s handset.
Sending a fax at the end of a
conversation 3
At the end of a conversation you can send a
fax to the other party before you both hang
up.
aAsk the other party to wait for fax tones
(beeps) and then to press the Start or
Send key before hanging up.
bMake sure you are in FAX mode .
cLoad your document.
dPress Start.
eReplace the machine’s handset.
fax resolution
Standard Suitable for most typed
documents.
Fine Good for small print and
transmits a little slower than
Standard resolution.
S.Fine Good for small print or artwork
and transmits slower than Fine
resolution.
Photo Use when the document has
varying shades of gray or is a
photograph. Photo has the
slowest transmission time.
Chapter 3
16
Dual access 3
You can dial a number and start scanning the
fax into memory—even when the machine is
sending from memory, receiving faxes or
printing PC data. The LCD will show the new
job number.
The number of pages you can scan into the
memory will vary depending on the data that
is printed on them.
Note
If you get an Out of Memory message
while scanning the first page of a fax,
press Stop/Exit to cancel scanning. If you
get an Out of Memory message while
scanning a subsequent page, you can
press Start to send the pages scanned so
far, or press Stop/Exit to cancel the
operation.
Broadcasting 3
Broadcasting lets you send the same fax
message to more than one fax number. You
can include Groups, One Touch, Speed Dial
numbers and up to 50 manually dialed
numbers in the same broadcast.
You can broadcast up to 272 different
numbers. This will depend on how many
Groups, access codes or credit card numbers
you have stored, and on how many delayed
or stored faxes in memory.
Before you begin the broadcast 3
One Touch and Speed Dial numbers must be
stored in the machine’s memory before they
can be used in a broadcast. (See Basic
User’s Guide: Storing One Touch Dial
numbers and Storing Speed Dial numbers.)
Group numbers must also be stored in the
machine’s memory before they can be used
in a broadcast. Group numbers include many
stored One Touch Dial and Speed Dial
numbers for easier dialing. (See Setting up
Groups for Broadcasting uu page 34.)
How to broadcast a fax 3
Note
Use (Address Book) to help you
choose numbers easily.
aMake sure you are in FAX mode .
bLoad your document.
cEnter a number.
Press OK.
You can use either a One Touch,
Speed Dial, a Group number, or a
number manually entered using the dial
pad. (See Basic User’s Guide: How to
dial.)
dRepeat step c until you have entered
all the fax numbers you want to
broadcast to.
ePress Start.
After the broadcast is finished the machine
will print a Broadcast Report to let you know
the results.
Sending a fax
17
3
Canceling a Broadcast in progress 3
While broadcasting you can cancel the fax
currently being sent or the whole broadcast
job.
aPress Menu, 2, 7.
The LCD will display the Broadcast job
number followed by the fax number
being dialed (for example, #001
123456789) and the broadcast job
number (for example,
Broadcast#001).
Fax
7.Remaining Jobs
bPress aor b to choose one of the
following:
Choose the fax number being dialed,
and press OK.
Choose the broadcast job number,
and press OK.
cPress 1 to cancel the fax number or
Broadcast job number you chose in step
b, or press 2 to exit without canceling.
If you chose to only cancel the fax
currently being sent in step b, the
LCD will ask you if you want to
cancel the broadcast job. Press 1 to
clear the whole broadcast job or 2 to
exit.
dPress Stop/Exit.
Real Time Transmission 3
When you are sending a fax, the machine will
scan the documents into the memory before
sending it. Then, as soon as the telephone
line is free, the machine will start dialing and
sending.
Sometimes, you may want to send an
important document immediately, without
waiting for memory transmission. You can set
Real Time TX to On for all documents or
Next Fax:On for the next fax only.
Note
If the memory is full, the machine will send
the document in real time (even if
Real Time TX is set to Off).
Next Fax:On or Next Fax:Off can be
selected only if a document is loaded.
Sending in real time for all faxes 3
aMake sure you are in FAX mode .
bPress Menu, 2, 2, 5.
Setup Send
5.Real Time TX
cPress aor b to choose On.
Press OK.
Sending in real time for the next fax
only 3
aMake sure you are in FAX mode .
bPress Menu, 2, 2, 5.
Setup Send
5.Real Time TX
cPress aor b to choose Next Fax:On.
Press OK.
Chapter 3
18
Overseas Mode 3
If you are having difficulty sending a fax
overseas due to a bad connection, then
turning on Overseas Mode may help.
This is a temporary setting, and will only be
active for your next fax.
aMake sure you are in FAX mode .
bLoad your document.
cPress Menu, 2, 2, 9.
Setup Send
9.Overseas Mode
dPress aor b to choose On or Off.
Press OK.
Delayed Fax 3
You can store up to 50 faxes in the memory
to be sent within a twenty four hour period.
aMake sure you are in FAX mode .
bLoad your document.
cPress Menu, 2, 2, 3.
Setup Send
3.Delayed Fax
dEnter the time you want the fax to be
sent (in 24-hour format).
(For example, enter 19:45 for 7:45 PM)
Press OK.
ePress 1 to choose 1.Doc to leave the
paper document waiting in the ADF or
press 2 to choose 2.Memory to scan
the document into the memory.
Note
The number of pages you can scan into
the memory depends on the amount of
data printed on each page.
Delayed batch transmission 3
Before sending the delayed faxes, your
machine will help you economize by sorting
all the faxes in the memory by destination and
scheduled time.
All delayed faxes that are scheduled to be
sent at the same time to the same fax number
will be sent as one fax to save transmission
time.
aMake sure you are in FAX mode .
bPress Menu, 2, 2, 4.
Setup Send
4.Batch TX
cPress aor b to choose On or Off.
Press OK.
dPress Stop/Exit.
Checking and canceling
waiting jobs 3
Check which jobs are still waiting in the
memory to be sent. If there are no jobs, the
LCD will show No Jobs Waiting. You can
cancel a fax job that is stored and waiting in
the memory.
aPress Menu, 2, 7.
The number of jobs still to be sent will be
displayed.
bPress aor b to scroll through the waiting
jobs and press the job you want to
cancel. Press OK.
cDo one of the following:
To cancel the job, press 1.
To exit without canceling, press 2.
dWhen you have finished, press
Stop/Exit.
Sending a fax
19
3
Electronic cover page 3
This feature will not work unless you have
already programmed your Station ID. (See
Quick Setup Guide: Set your Station ID.)
You can automatically send a cover page
with every fax. Your cover page includes your
Station ID, a comment, and the name stored
in the One Touch or Speed Dial memory.
By choosing Next Fax:On you can also
display the number of pages on the cover
page.
You can choose one of the following preset
comments.
1.Comment Off
2.Please Call
3.Urgent
4.Confidential
Instead of using one of the preset comments,
you can enter two personal messages of your
own, up to 27 characters long. See Basic
User’s Guide: Entering text.
(See Composing your own comments
uu page 19.)
5.(User Defined)
6.(User Defined)
Note
Next Fax:On or Next Fax:Off can be
selected only if a document is loaded.
Composing your own comments 3
You can set up two comments of your own.
aMake sure you are in FAX mode .
bPress Menu, 2, 2, 8.
Setup Send
8.Coverpage Msg
cPress aor b to choose 5. or 6. to store
your own comment.
Press OK.
dEnter your own comment using the dial
pad. See Basic User’s Guide: Entering
text.
Press OK.
Send a cover page for the next fax 3
If you want to send a cover page only for the
next fax, your machine will ask you to enter
the number of pages you are sending so it
can be printed on the cover page.
aMake sure you are in FAX mode .
bLoad your document.
cPress Menu, 2, 2, 7.
Setup Send
7.Coverpg Setup
dPress aor b to choose Next Fax:On
(or Next Fax:Off).
Press OK.
ePress aor b to choose a comment.
Press OK.
fEnter two digits to show the number of
pages you are sending.
Press OK.
For example, enter 0, 2 for 2 pages or
0,0 to leave the number of pages blank.
If you make a mistake, press d or Clear
to back up and re-enter the number of
pages.
Chapter 3
20
Send a cover page for all faxes 3
You can set the machine to send a cover
page whenever you send a fax.
aMake sure you are in FAX mode .
bPress Menu, 2, 2, 7.
Setup Send
7.Coverpg Setup
cPress aor b to choose On (or Off).
Press OK.
dPress aor b to choose a comment.
Press OK.
Using a printed cover page 3
If you want to use a printed cover page that
you can write on, you can print the sample
page and attach it to your fax.
aMake sure you are in FAX mode .
bPress Menu, 2, 2, 7.
Setup Send
7.Coverpg Setup
cPress aor b to choose Print Sample.
Press OK.
dPress Start.
eAfter the machine prints a copy of your
cover page, press Stop/Exit.
Polling overview 3
Polling lets you set up your machine so other
people can receive faxes from you, but they
pay for the call. It also lets you call somebody
else’s fax machine and receive a fax from it,
so you pay for the call. The polling feature
needs to be set up on both machines for this
to work. Not all fax machines support polling.
Polled transmit 3
Polled transmit lets you set up your machine
to wait with a document so another fax
machine can call and retrieve it.
Setup for polled transmit 3
aMake sure you are in FAX mode .
bLoad your document.
cPress Menu, 2, 2, 6.
Setup Send
6.Polled TX
dPress aor b to choose On (or Off).
Press OK.
ePress 1 to choose 1.Doc to leave the
paper document waiting in the ADF or
press 2 to choose 2.Memory to scan
the document into the memory.
Note
If you choose Doc, the document remains
in the ADF until your machine is polled. If
you must use your machine before the
polled transmission occurs, you must first
cancel this job.
If you choose Memory, the document will
be stored and can be retrieved from any
other fax machine until you delete the fax
in memory by using the Canceling a Job
menu setting. (See Checking and
canceling waiting jobs uu page 18.)
Sending a fax
21
3
fPress 2 to choose 2.No if you do not
want to enter more settings when the
LCD asks you the following message:
Other Settings
1.Yes 2.No
gPress Start.
Note
The document will be stored and can be
retrieved from any other fax machine until
you delete the fax from memory.
To delete the fax from memory, press
Menu, 2, 7. (See Checking and canceling
waiting jobs uu page 18.)
22
4
Remote Fax Options 4
Remote Fax Options let you receive faxes
while you are away from the machine.
You can use only one Remote Fax Option at
a time.
Fax Forwarding 4
The Fax Forwarding feature lets you
automatically forward your received faxes to
another machine.
aPress Menu, 2, 5, 1.
Remote Fax Opt
1.Fwd/Page/Store
bPress aor b to choose Fax Forward.
Press OK.
The LCD will ask you to enter the fax
number you want your faxes to be
forwarded to.
cEnter the forwarding number using the
dial pad (up to 20 digits), a One Touch
key or (Address Book) and the
three-digit location.
Press OK.
Note
If you store a Group on a One Touch key
or a Speed Dial location, the faxes will be
forwarded to multiple fax numbers.
dPress aor b to choose On or Off.
Press OK.
Backup Print
On
ePress Stop/Exit.
Important
If you choose Backup Print On, the
machine will also print the fax at your
machine so you will have a copy. This is a
safety feature in case if there is a power
failure before the fax is forwarded or a
problem at the receiving machine.
(FAX-2840 and MFC-7240)
The faxes stored in the machine’s memory
will be deleted.
Receiving a fax 4
Receiving a fax
23
4
Paging 4
When Paging is chosen, the machine dials
the cell phone or pager number you
programmed. This activates your cell phone
or pager so you will know that you have a fax
message in the machine’s memory.
aPress Menu, 2, 5, 1.
Remote Fax Opt
1.Fwd/Page/Store
bPress aor b to choose Paging.
Press OK.
cEnter your cell phone or pager number
followed by # # (up to 20 digits).
Press OK.
Do not include the area code if it is the
same as that of your machine.
For example, press
1 8 0 0 5 5 5 1 2 3 4 # #.
dDo one of the following:
If your pager needs a PIN, enter the
PIN, press #, press Redial/Pause,
enter your fax number followed by ##
(up to 20 digits). Press OK. (For
example, press:
1 2 3 4 5 # Redial/Pause 1 8 0 0 5 5
5 6 7 8 9 # #)
If you do not need a PIN, press OK.
If you are programming a cell phone
number, press OK.
ePress Stop/Exit.
Note
If you have set Paging, a backup copy will
automatically be printed at the machine.
You cannot change a Paging or PIN
number remotely.
Fax Storage 4
The Fax Storage feature lets you store your
received faxes in the machine’s memory. You
can retrieve stored fax messages from a fax
machine at another location using the remote
retrieval commands. (See Retrieving fax
messages uu page 26.) Your machine will
automatically print a copy of the stored fax.
aPress Menu, 2, 5, 1.
Remote Fax Opt
1.Fwd/Page/Store
bPress aor b to choose Fax Storage.
Press OK.
cPress Stop/Exit.
Note
If your received faxes are not printing,
make sure Fax Storage is turned off. (See
Turning off Remote Fax Options
uu page 24.)
PC-FAX Receive (For MFC-
7240) (For Windows® only) 4
If you turn on the PC-FAX Receive feature
your machine will store received faxes in
memory and send them to your PC
automatically. You can then use your PC to
view and store these faxes.
To transfer the received faxes to your PC you
must have the PC-FAX Receiving software
running on your PC. (For details about using
PC-FAX Receive, see Software User’s
Guide.)
You can turn on the PC-Fax Receive with
your machine by pressing Menu 2, 5, 1 and
choose PC Fax Receive. (For more
information about turning on PC Fax Receive,
see Basic User’s Guide.)
Chapter 4
24
Changing Remote Fax
Options 4
If received faxes are left in your machine’s
memory when you change to another
Remote Fax Option, the LCD will ask you the
following message:
Erase All Fax?
1.Yes 2.No
Print All Fax?
1.Yes 2.No
If you press 1, faxes in the memory will be
erased or printed before the setting
changes. If a backup copy has already
been printed it will not be printed again.
If you press 2, faxes in the memory will not
be erased or printed and the setting will be
unchanged.
(For MFC-7240)
If received faxes are left in the machine’s
memory when you change to PC Fax
Receive from another remote fax option
(Fax Forward, Paging or Fax
Storage), the LCD will ask you the
following question:
Send Fax to PC?
1.Yes 2.No
If you press 1, faxes in the memory will be
sent to your PC before the setting
changes. Faxes in the memory will be sent
to your PC when the PC-Fax Receive icon
is active on your PC. (See Software User’s
Guide.)
If you press 2, faxes in the memory will not
be erased or transferred to your PC and
the setting will be unchanged.
The LCD will show the following option:
Backup Print
On
Press a or b to choose On or Off.
Press OK.
Press Stop/Exit.
Important
If you choose Backup Print On, the
machine will also print the fax at your
machine so you will have a copy. This is a
safety feature in case if there is a power
failure before the fax is forwarded or a
problem at the receiving machine.
(FAX-2840 and MFC-7240)
If there is a power failure, the faxes stored
in the machine’s memory will be deleted.
Turning off Remote Fax Options 4
aPress Menu, 2, 5, 1.
Remote Fax Opt
1.Fwd/Page/Store
bPress aor b to choose Off.
Press OK.
Note
The LCD will give you options if there are
received faxes still in your machine’s
memory. (See Changing Remote Fax
Options uu page 24.)
cPress Stop/Exit.
or
Receiving a fax
25
4
Remote retrieval 4
The remote retrieval feature lets you retrieve
your stored fax messages when you are not
at the machine. You can call your machine
from any touch tone telephone or fax
machine, then use the Remote Access Code
to retrieve your messages.
Setting a Remote Access Code 4
The Remote Access Code feature lets you
access the remote retrieval features when
you are away from your machine. Before you
use the remote access and retrieval features,
you have to set up your own code. The
default code is an inactive code: – – –l.
aPress Menu, 2, 5, 2.
Remote Fax Opt
2.Remote Access
bEnter a three-digit code using the
numbers 09, l or #.
Press OK.
cPress Stop/Exit.
Note
DO NOT use the same code used for your
Fax Receive Code (l51) or Telephone
Answer Code (#51). (See Basic User’s
Guide: Using Remote Codes.)
You can change your code at any time. If you
want to make your code inactive, press Clear
and then OK in b to restore the inactive
setting – – –l.
Using your Remote Access Code 4
aDial your fax number from a telephone
or another fax machine using touch
tone.
bWhen your machine answers,
immediately enter your Remote Access
Code (3 digits followed by l).
cThe machine signals if it has received
messages:
No beeps
No messages received.
1 long beep
Fax message received.
dThe machine gives two short beeps to
tell you to enter a command (See
Remote fax commands uu page 27).
The machine will hang up if you wait
longer than 30 seconds before entering
a command. If you enter an invalid
command the machine will beep three
times.
ePress 9 0 to reset the machine when you
have finished.
fHang up.
Note
If your machine is set to Manual mode,
you can still access the remote retrieval
features. Dial the fax number as normal
and let the machine ring. After
100 seconds you will hear a long beep to
tell you to enter the remote access code.
You will then have 30 seconds to enter the
code.
Chapter 4
26
Retrieving fax messages 4
aDial your fax number from a telephone
or another fax machine using touch
tone.
bWhen your machine answers,
immediately enter your Remote Access
Code (3 digits followed by l). If you hear
one long beep, you have messages.
cWhen you hear two short beeps, use the
dial pad to press 9 6 2.
dWait for a long beep, and then use the
dial pad to enter the number of the
remote fax machine where you want
your fax messages sent, followed by ##
(up to 20 digits).
eHang up after you hear your machine
beep. Your machine will call the other
machine, which will then print your fax
messages.
Note
You can insert a pause in a fax number by
using the # key.
Changing the Fax Forwarding number4
You can change the default setting of your fax
forwarding number from another telephone or
fax machine using touch tone.
aDial your fax number from a telephone
or another fax machine using touch
tone.
bWhen your machine answers, enter
your Remote Access Code (3 digits
followed by l). If you hear one long
beep, you have messages.
cWhen you hear two short beeps, use the
dial pad to press 9 5 4.
dWait for a long beep, and then use the
dial pad to enter the new number of the
remote fax machine where you want
your fax messages forwarded followed
by ## (up to 20 digits).
ePress 9 0 to reset the machine when you
have finished.
fHang up after you hear your machine
beep.
Note
You can insert a pause in a fax number by
using the # key.
Receiving a fax
27
4
Remote fax commands 4
Follow the commands below to access features when you are away from the machine. When you
call the machine and enter your Remote Access Code (3 digits followed by l), the system will give
two short beeps and you must enter a remote command.
Remote commands Operation details
95 Change the fax forwarding,
paging or fax storage settings
1 OFF You can choose Off after you have retrieved or erased all your
messages.
2 Fax Forwarding One long beep means the change is accepted. If you hear three
short beeps, you cannot make the change because something
has not been set up (for example, a fax forwarding or paging
number has not been registered). You can register your fax
forwarding number by entering 4. (See Changing the Fax
Forwarding number uu page 26.) Once you have registered
the number, fax forwarding will work.
3 Paging
4 Fax Forwarding number
6 Fax Storage
96 Retrieve a fax
2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax
messages. (See Retrieving fax messages uu page 26.)
3 Erase faxes from the memory If you hear one long beep, fax messages have been erased
from the memory.
97 Check the receiving status
1 Fax You can check whether your machine has received any faxes.
If yes, you will hear one long beep. If no, you will hear three
short beeps.
98 Change the Receive Mode
1 External TAD If you hear one long beep, your change has been accepted.
2 Fax/Tel
3 Fax Only
90 Exit Press 90 to exit remote retrieval. Wait for the long beep, then
replace the handset.
Chapter 4
28
Additional receiving
operations 4
Printing a reduced incoming
fax 4
If you choose On, the machine automatically
reduces each page of an incoming fax to fit on
one page of Letter, A4, Legal or Folio size
paper.
The machine calculates the reduction ratio by
using the page size of the fax and your Paper
Size setting (Menu, 1, 2, 2).
aMake sure you are in FAX mode .
bPress Menu, 2, 1, 5.
Setup Receive
5.Auto Reduction
cPress aor b to choose On or Off.
Press OK.
dPress Stop/Exit.
Setting the Fax Receive
Stamp 4
You can set the machine to print the received
date and time in the top center of each
received fax page.
aMake sure you are in FAX mode .
bPress Menu, 2, 1, 8.
Setup Receive
8.Fax Rx Stamp
cPress aor b to choose On or Off.
Press OK.
dPress Stop/Exit.
Note
Make sure you have set the current date
and time in the machine. (See Quick
Setup Guide.)
Receiving a fax at the end of a
conversation 4
At the end of a conversation you can ask the
other party to send you a fax before you both
hang up.
aAsk the other party to place the
document in their machine and to press
the Start or Send key.
bWhen you hear the CNG tones (slowly
repeating beeps), press Start.
cReplace the machine’s handset.
Setting the Print Density 4
You can adjust the Print Density setting to
make your printed pages darker or lighter.
aMake sure you are in FAX mode .
bPress Menu, 2, 1, 6.
Setup Receive
6.Print Density
cPress c to make the print darker.
Or, press d to make the print lighter.
Press OK.
dPress Stop/Exit.
Receiving a fax
29
4
Printing a fax from the
memory 4
If you are using the Fax Storage feature
(Menu, 2, 5, 1), you can still print a fax from
the memory when you are at your machine.
(See Fax Storage uu page 23.)
aPress Menu, 2, 5, 3.
Remote Fax Opt
3.Print Fax
bPress Start.
cPress Stop/Exit.
Receiving faxes into memory
when the paper tray is empty 4
As soon as the paper tray becomes empty
during fax reception, the LCD shows No
Paper and begins receiving faxes into the
machine’s memory. Put some paper in the
paper tray. (See Basic User’s Guide: Loading
paper and print media.)
The machine will carry on receiving the fax,
with the remaining pages being stored in
memory, if enough memory is available.
Incoming faxes will continue to be stored in
the memory until the memory becomes full or
paper is loaded in the paper tray. When the
memory is full the machine will stop
automatically answering calls. To print the
faxes, put fresh paper in the tray and press
Start.
Polling overview 4
Polling lets you set up your machine so other
people can receive faxes from you, but they
pay for the call. It also lets you call somebody
else’s fax machine and receive a fax from it,
so you pay for the call. The polling feature
needs to be set up on both machines for this
to work. Not all fax machines support polling.
Polling receive 4
Polling receive lets you call another fax
machine to receive a fax.
aMake sure you are in FAX mode .
bPress Menu, 2, 1, 7.
Setup Receive
7.Polling RX
cEnter the fax number you are polling.
Press Start.
The LCD will show Dialing.
Sequential polling 4
Sequential polling lets you request
documents from several fax machines in one
operation. Afterwards, a Sequential Polling
Report will be printed.
aMake sure you are in FAX mode .
bPress Menu, 2, 1, 7.
Setup Receive
7.Polling RX
cSpecify the fax machines you want to
poll by using One Touch, Speed Dial,
Search, a Group or the dial pad. You
must press OK between each location.
Press OK.
dPress Start.
The machine polls each number or
Group number in turn for a document.
Chapter 4
30
Stop polling 4
To cancel the polling process, press
Stop/Exit while the machine is dialing.
To cancel all sequential polling receive jobs,
press Menu, 2, 7. (See Checking and
canceling waiting jobs uu page 18.)
31
5
5
Telephone line
services 5
Tone or Pulse (Canada only) 5
If you have a Pulse dialing service, but need
to send Tone signals (for example, for
telephone banking), follow the instructions
below. If you have Touch Tone service, you
will not need this feature to send tone signals.
aPick up the machine’s handset or press
Hook/Hold.
bPress # on the machine’s control panel.
Any digits dialed after this will send tone
signals.
When you are finished with the call, the
machine will return to the Pulse dialing
service.
For Fax/Tel mode only 5
When the machine is in Fax/Tel mode, it will
use the F/T Ring Time
(pseudo/double-ringing) to alert you to pick
up a voice call.
If you are at the machine, you can lift the
machine’s handset to answer.
If you are at an extension telephone, you will
need to lift the handset of the extension
telephone during the F/T Ring Time and then
press #51 on the extension telephone
between the pseudo/double rings to turn the
F/T ring off. If no one is on the line, or if
someone wants to send you a fax, send the
call back to the machine by pressing l51.
Caller ID 5
The Caller ID feature lets you use the Caller
ID subscriber service offered by many local
telephone companies. Call your telephone
company for details. This service shows the
telephone number, or name if it is available,
of your caller as the line rings.
After a few rings, the LCD will show the
telephone number of your caller (and name, if
available). Once you answer a call, the Caller
ID information disappears from the LCD, but
the call information stays stored in the Caller
ID memory.
You will see the first 16 characters of the
number (or name).
The # Unavailable message means
the call originated outside your Caller ID
service area.
The Private Call message means the
caller has intentionally blocked
transmission of information.
You can print a list of the Caller ID information
received by your machine.
Note
This feature may not be available in
certain areas of the USA and Canada.
Caller ID service varies with different
carriers. Call your local telephone
company to find out about the kind of
service available in your area.
Dialing and storing numbers 5
Chapter 5
32
Viewing the Caller ID List 5
Your machine stores information for the last
thirty calls in the Caller ID list. You can view
or print this list. When the thirty-first call
comes in to the machine, it replaces
information about the first call.
aPress Menu, 2, 0, 3.
Miscellaneous
3.Caller ID
bPress a or b to choose Display#.
Press OK.
The Caller ID of the last call will appear
on the display.
If no ID is stored, the beeper will sound
and No Caller ID will appear on the
display, go to step d.
cPress a or b to scroll through the Caller
ID memory to choose the Caller ID you
want to view, and then press OK.
The LCD will show the caller’s number
and the date and time of the call.
dTo finish viewing, press Stop/Exit.
Printing the Caller ID List 5
aPress Menu, 2, 0, 3.
Miscellaneous
3.Caller ID
bPress a or b to choose Print Report.
Press OK.
If no ID is stored, the beeper will sound
and No Caller ID will appear on the
LCD, go to step d.
cPress Start.
dAfter printing has finished, press
Stop/Exit.
Special line considerations 5
Roll over telephone lines 5
A roll over telephone system is a group of two
or more separate telephone lines that pass
incoming calls to each other if they are busy.
The calls are usually passed down or “rolled
over” to the next available telephone line in a
preset order.
Your machine can work in a roll over system
as long as it is the last number in the
sequence, so the call cannot roll away. Do not
put the machine on any of the other numbers;
when the other lines are busy and a second
fax call is received, the fax call would be
transferred to a line that does not have a fax
machine. Your machine will work best on a
dedicated line.
Two-line telephone system 5
A two-line telephone system is nothing more
than two separate telephone numbers on the
same wall outlet. The two telephone numbers
can be on separate jacks (RJ11) or combined
into one jack (RJ14). Your machine must be
plugged into an RJ11 jack. RJ11 and RJ14
jacks may be equal in size and appearance
and both may contain four wires (black, red,
green, yellow). To test the type of jack, plug in
a two-line telephone and see if it can access
both lines. If it can, you must separate the line
for your machine.
Dialing and storing numbers
33
5
Converting telephone wall outlets 5
There are three ways to convert to an RJ11
jack. The first two ways may require
assistance from the telephone company. You
can change the wall outlets from one RJ14
jack to two RJ11 jacks. Or, you can have an
RJ11 wall outlet installed and slave or jump
one of the telephone numbers to it.
The third way is the easiest: Buy a triplex
adapter. You can plug a triplex adapter into
an RJ14 outlet. It separates the wires into two
separate RJ11 jacks (Line 1, Line 2) and a
third RJ14 jack (Lines 1 and 2). If your
machine is on Line 1, plug the machine into
L1 of the triplex adapter. If your machine is on
Line 2, plug it into L2 of the triplex adapter.
Installing machine, external two-line
TAD and two-line telephone 5
When you are installing an external two-line
telephone answering device (TAD) and a
two-line telephone, your machine must be
isolated on one line at both the wall jack and
at the TAD. The most common connection is
to put the machine on Line 2, which is
explained in the following steps. The back of
the two-line TAD must have two telephone
jacks: one labeled L1 or L1/L2, and the other
labeled L2. You will need at least three
telephone line cords, the one that came with
your machine and two for your external
two-line TAD. You will need a fourth line cord
if you add a two-line telephone.
aPlace the two-line TAD and the two-line
telephone next to your machine.
bPlug one end of the telephone line cord
for your machine into the L2 jack of the
triplex adapter. Plug the other end into
the LINE jack on the back of the
machine.
cPlug one end of the first telephone line
cord for your TAD into the L1 jack of the
triplex adapter. Plug the other end into
the L1 or L1/L2 jack of the two-line TAD.
dPlug one end of the second telephone
line cord for your TAD into the L2 jack of
the two-line TAD. Plug the other end into
the EXT. jack on the back side of the
machine.
1 Triplex Adapter
2 Two Line Telephone
3 External Two Line TAD
4 Machine
You can keep two-line telephones on other
wall outlets as always. There are two ways to
add a two-line telephone to the machine’s
wall outlet. You can plug the telephone line
cord from the two-line telephone into the
L1+L2 jack of the triplex adapter. Or, you can
plug the two-line telephone into the TEL jack
of the two-line TAD.
RJ14
RJ11
RJ14
12
34
Chapter 5
34
Additional dialing
operations 5
Dialing access codes and
credit card numbers 5
You can combine more than one Quick Dial
number when you dial. This feature may be
useful if you need to dial an access code for
a cheaper rate from another long distance
carrier.
For example, you might have stored ‘555’ on
Speed Dial #003 and ‘7000’ on Speed Dial
#002. You can use them both to dial
‘555-7000’ if you press the following keys:
Press (Address Book) 003.
Press (Address Book) 002 and Start.
Numbers can be added manually by entering
them on the dial pad:
Press (Address Book) 003, 7001 (on the
dial pad), and Start.
This would dial ‘555–7001’. You can also add
a pause by pressing Redial/Pause key.
Additional ways to
store numbers 5
Setting up Groups for
Broadcasting 5
If you often want to send the same fax
message to many fax numbers you can set
up a Group.
Groups are stored on a One Touch key or a
Speed Dial number. Each Group uses up a
One Touch key or a Speed Dial location. You
can then send the fax message to all the
numbers stored in a Group just by pressing a
One Touch key or entering a Speed Dial
number, and then pressing Start.
Before you can add numbers to a Group, you
need to store them as One Touch or Speed
Dial numbers. You can have up to 8 small
Groups, or you can assign up to 221 numbers
to one large Group.
aPress Menu, 2, 3, 3.
Address Book
3.Setup Groups
bChoose the One Touch key or Speed
Dial location where you want to store the
Group.
Press a One Touch key.
Press (Address Book) and then
enter the three-digit Speed Dial
location.
Press OK.
cUse the dial pad to enter a Group
number (1 to 8).
Press OK.
Dialing and storing numbers
35
5
dTo add One Touch or Speed Dial
numbers follow the instructions below:
For One Touch numbers, press the
One Touch keys one after the other.
For Speed Dial numbers, press
(Address Book) and then enter the
three-digit Speed Dial location.
The LCD will display your chosen One
Touch numbers with a l and Speed Dial
numbers with a # (for example l006,
#009).
ePress OK when you have finished
adding numbers.
fDo one of the following:
Enter the name using the dial pad
(up to 15 characters). See Basic
User’s Guide: Entering text.
Press OK.
Press OK to store the Group without
a name.
gDo one of the following:
To store another Group for
broadcasting, go to step b.
To finish storing Groups for
broadcasting, press Stop/Exit.
Changing Group numbers 5
If you try to change a Group number, the LCD
will show the name or number already stored
there.
aPress Menu, 2, 3, 3.
Address Book
3.Setup Groups
bChoose the One Touch key or Speed
Dial number where the Group number is
stored.
Do one of the following:
Press the One Touch key.
Press (Address Book) and then
enter the three-digit Speed Dial
number.
Press OK.
Note
If the Group number you are trying to
change has been set to a fax forwarding
number, the LCD will ask you if you want
to change the name or number.
cDo one of the following:
To change the stored Group
information, press 1. Go to step d.
To exit without making a change,
press Stop/Exit.
G01:*001*002#001
1.Change 2.Clear
Chapter 5
36
dAdd or delete One Touch and Speed
Dial numbers by following the
instructions below:
To add One Touch numbers, press
dor c to position the cursor just after
the last number. Then press the One
Touch key of the number you want to
add.
To add Speed Dial numbers, press
dor c to position the cursor just after
the last number. Then press
(Address Book) and enter the
three-digit Speed Dial location of the
number you want to add.
To delete One Touch or Speed Dial
numbers, press dor c to position the
cursor under the number you want to
delete, and then press Clear.
Press OK.
eEdit the name as follows:
To edit the name, press dor c to
position the cursor under the
character you want to change. Then
press Clear to delete it, and enter the
correct character using the dial pad.
When you have finished editing,
press OK.
fPress Stop/Exit.
Deleting Group numbers 5
If you try to delete a Group number, the LCD
will show the stored Group name or number.
aPress Menu, 2, 3, 3.
Address Book
3.Setup Groups
bChoose the One Touch key or Speed
Dial number where the Group is stored.
Do one of the following:
Press the One Touch key.
Press (Address Book) and then
enter the three-digit Speed Dial
number.
Press OK.
Note
If the One Touch or Speed Dial number
you are trying to delete has been set to a
fax forwarding number, the LCD will ask
you if you want to change the name or
number.
cTo delete the Group, press 2.
G01:*001*002#001
1.Change 2.Clear
dDo one of the following:
To delete the Group, press 1.
To exit without deleting the Group,
press 2.
Erase This Data?
1.Yes 2.No
ePress Stop/Exit.
37
6
6
Fax reports 6
Some fax reports (transmission verification
and fax journal) can be printed automatically
and manually.
Transmission verification
report 6
You can use the Transmission Verification
Report as proof that you sent a fax. (For
details about how to set up the type of report
you want, see Basic User’s Guide:
Transmission Verification Report.)
Fax Journal 6
You can set the machine to print a fax journal
(activity report) at specific intervals (every
50 faxes, 6, 12 or 24 hours, 2 or 7 days). The
default setting is Every 50 Faxes, this
means that your machine will print the journal
when the machine has stored 50 jobs.
If you set the interval to Off, you can still print
the report by following the steps on the next
page.
aPress Menu, 2, 4, 2.
Report Setting
2.Journal Period
bPress aor b to choose an interval.
Press OK.
If you choose 7 days, you will be asked
to choose a day when you want the
7 day countdown to begin.
If you choose Every 50 Faxes, the
LCD shows Accepted. Then go to
step d.
cEnter the time to begin printing, in
24 hour format.
For example: enter 19:45 for 7:45 PM.
Press OK.
dPress Stop/Exit.
If you choose 6, 12, 24 hours, 2 or 7 days, the
machine will print the report at the selected
time and then erase all jobs from its memory.
If the machine’s memory becomes full with
200 jobs before the time you chose has
passed, the machine will print the journal
early and then erase all jobs from memory.
If you want an extra report before it is due to
print, you can print it manually without erasing
the jobs from memory.
Printing reports 6
Chapter 6
38
Reports 6
The following reports are available:
1Transmission
Displays the Transmission Verification
Report for your last outgoing 200 faxes
and prints the last report.
2Tel Index List
Prints a list of names and numbers stored
in the One Touch and Speed Dial memory
in numerical or alphabetical order.
3Fax Journal
Prints a list of information about your last
200 incoming and outgoing faxes.
(TX: transmit.) (RX: receive.)
4User Settings
Print a list of your current settings.
How to print a report 6
aPress Menu, 4.
bDo one of the following:
Press aor b to choose the report you
want.
Press OK.
Enter the number of the report you
want to print. For example, press 2 to
print the Tel Index List.
cPress Start.
dPress Stop/Exit.
39
7
7
Copy settings 7
When you want to quickly change the copy
settings temporarily for the next copy, use the
Options key. You can use different
combinations of settings.
The machine returns to its default settings
one minute after copying, unless you have
set the Mode Timer to 30 seconds or less.
(See Mode Timer uu page 8.)
To change a setting, press the temporary
Options key.
When you are finished choosing settings,
press Start.
Stop copying 7
To stop copying, press Stop/Exit.
Making copies 7
Chapter 7
40
Using the Options key 7
Make sure you are in COPY mode. Use the Options key to quickly set the following copy settings
only for the next copy.
Press
Menu selections Options Page
Press a or b, then press OK
Press a, b, d or c, then press OK
Quality Auto*
Text
Photo
Graph
42
Stack/Sort Stack*
Sort
42
Brightness -onnnn+
-nonnn+
-nnonn+*
-nnnon+
-nnnno+
43
Contrast -onnnn+
-nonnn+
-nnonn+*
-nnnon+
-nnnno+
42
Making copies
41
7
Enlarge/Reduce 100%*
97% LTRiA4
94% A4iLTR
91% Full Page
85% LTRiEXE
83% LGLiA4
78% LGLiLTR
70% A4iA5
50%
Custom(25-400%)
Auto
200%
141% A5iA4
104% EXEiLTR
43
Page Layout Off(1 in 1)*
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
44
The factory settings are shown in Bold with an asterisk.
Chapter 7
42
Improving copy quality 7
You can choose from a range of quality
settings. The default setting is Auto.
Auto
Auto is the recommended mode for
ordinary printouts. Suitable for documents
that contain both text and photographs.
Text
Suitable for documents containing mainly
text.
Photo
Suitable for copying photographs.
Graph
Suitable for copying receipts.
To temporarily change the quality setting,
follow the steps below:
a
Make sure you are in COPY mode .
bLoad your document.
cUse the dial pad to enter the number of
copies (up to 99).
dPress Options.
Press aor b to choose Quality.
Press OK.
ePress aor b to choose Auto, Text,
Photo or Graph.
Press OK.
fPress Start.
To change the default setting, follow the
steps below:
aPress Menu, 3, 1.
Copy
1.Quality
bPress aor b to choose the copy quality.
Press OK.
cPress Stop/Exit.
Sorting copies using the ADF7
You can sort multiple copies. Pages will be
stacked in the order 1 2 3, 1 2 3, 1 2 3, and so
on.
a
Make sure you are in COPY mode .
bLoad your document in the ADF.
cUse the dial pad to enter the number of
copies (up to 99).
dPress Options.
Press aor b to choose Stack/Sort.
Press OK.
ePress aor b to choose Sort.
Press OK.
fPress Start.
Adjusting Contrast and
Brightness 7
Contrast 7
Adjust the contrast to help an image look
sharper and more vivid.
To temporarily change the contrast setting,
follow the steps below:
a
Make sure you are in COPY mode .
bLoad your document.
cUse the dial pad to enter the number of
copies (up to 99).
dPress Options.
Press aor b to choose Contrast.
Press OK.
ePress dor c to increase or decrease the
contrast.
Press OK.
fPress Start.
Making copies
43
7
To change the default setting follow the steps
below:
aPress Menu, 3, 3.
Copy
3.Contrast
bPress dor c to increase or decrease the
contrast.
Press OK.
cPress Stop/Exit.
Brightness 7
Adjust the copy brightness to make copies
darker or lighter.
To temporarily change the copy brightness
setting, follow the steps below:
a
Make sure you are in COPY mode .
bLoad your document.
cUse the dial pad to enter the number of
copies (up to 99).
dPress Options.
Press aor b to choose Brightness.
Press OK.
ePress c to make a lighter copy or press
d to make a darker copy.
Press OK.
fPress Start.
To change the default setting follow the steps
below:
aPress Menu, 3, 2.
Copy
2.Brightness
bPress c to make a lighter copy or press
d to make a darker copy.
Press OK.
cPress Stop/Exit.
Enlarging or reducing the
image copied 7
You can choose the enlargement or reduction
ratios.
Auto sets the machine to calculate the
reduction ratio that best fits the size of paper.
Custom(25-400%) allows you to enter a
ratio from 25% to 400%.
To enlarge or reduce the next copy follow the
instructions below:
a
Make sure you are in COPY mode .
bLoad your document.
cUse the dial pad to enter the number of
copies (up to 99).
dPress Options.
Press a or b to choose
Enlarge/Reduce.
Press OK.
eDo one of the following:
Press aor b to choose the
enlargement or reduction ratio you
want.
Press OK.
Press aor b to choose
Custom(25-400%).
Press OK.
Use the dial pad to enter an
enlargement or reduction ratio from
25% to 400%. (For example, press
53 to enter 53%.)
Press OK.
fPress Start.
Note
Page Layout Options 2in1(P), 2in1(L),
4in1(P) and 4in1(L) are not available
with Enlarge/Reduce.
Chapter 7
44
Making N in 1 copies
(page layout) 7
You can reduce the amount of paper used
when copying by using the N in 1 copy
feature. This allows you to copy two or four
pages onto one page.
Important
Please make sure the paper size is set to
Letter, A4, Legal or Folio.
(P) means Portrait and (L) means
Landscape.
You cannot use the Enlarge/Reduce
setting with the N in 1 feature.
a
Make sure you are in COPY mode .
bLoad your document.
cUse the dial pad to enter the number of
copies (up to 99).
dPress Options.
Press aor b to choose Page Layout.
Press OK.
ePress aor b to choose 2 in 1 (P),
2 in 1 (L), 4 in 1 (P),
4 in 1 (L) or Off(1 in 1).
Press OK.
fPress Start to scan the page.
Insert your document face down in the
direction shown below:
2in1(P)
2in1(L)
4in1(P)
4in1(L)
Making copies
45
7
Manual Duplex (two-sided)
Copying 7
If you want to copy on both sides of the paper
you can do it manually by using the manual
feed slot.
a
Make sure you are in COPY mode .
bPlace the first page of the document in
the ADF. (See Basic User’s Guide: How
to load documents.)
cLoad a sheet of paper into the manual
feed slot. (See Basic User’s Guide:
Loading paper in the manual feed slot.)
dPress Start to copy the first page.
eAfter the machine scans the first page,
place the second document in the ADF.
fTurn over the printed paper and load it
into the manual feed slot again to copy
onto the other side.
gPress Start to copy the other side.
Note
Place the document in the ADF and load
paper into the manual feed slot in the
direction shown below:
If your document is flipped on the Long edge
If your document is flipped on the Short edge
Paper
Document
1
1
2
1
1
2
Paper
Document
1
1
2
1
1
2
46
A
Cleaning the machine A
Clean the outside and inside of the machine
regularly with a dry, lint-free cloth. When you
replace the toner cartridge or the drum unit,
make sure that you clean the inside of the
machine.
WARNING
DO NOT use flammable substances, any
type of spray, or an organic solvent/liquid
containing alcohol or ammonia to clean the
inside or outside of the machine. Doing so
could cause a fire. Instead, use only a dry,
lint-free cloth. (See Product Safety Guide:
To use the product safely.)
Be careful not to inhale toner.
Important
Use neutral detergents. Cleaning with
volatile liquids such as thinner or benzine
will damage the surface of the machine.
Cleaning the outside of the
machine A
aTurn off the machine’s power switch.
Unplug the telephone line cord first,
disconnect all cables, and then unplug
the power cord from the AC power
outlet.
Note
(For FAX-2840 and MFC-7240)
To prevent you from losing any important
messages, see Basic User’s Guide:
Transferring your faxes or Fax Journal
report.
bPull the paper tray completely out of the
machine.
Routine maintenance A
Routine maintenance
47
A
cWipe the outside of the machine with a
dry, lint-free soft cloth to remove dust.
dRemove any paper that is in the paper
tray.
eWipe the inside and the outside of the
paper tray with a dry, lint-free soft cloth
to remove dust.
fRe-load the paper and put the paper tray
firmly back in the machine.
gPlug the machine’s power cord back into
the AC power outlet first, connect all
cables, and then plug in the telephone
line cord. Turn on the machine’s power
switch.
Cleaning the document feed A
aTurn off the machine’s power switch.
Unplug the telephone line cord first,
disconnect all cables, and then unplug
the power cord from the AC power
outlet.
Note
(For FAX-2840 and MFC-7240)
To prevent you from losing any important
messages, see Basic User’s Guide:
Transferring your faxes or Fax Journal
report.
bLift the control panel cover (1). Carefully
remove dirt from the document feed (2)
with a soft lint-free cloth.
cClose the control panel cover.
1
2
48
Cleaning the corona wire A
If you have print quality problems, clean the
corona wire as follows:
aOpen the front cover, and leave the
machine turned on for 10 minutes for the
internal fan to cool the internal parts of
the machine that are extremely hot.
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
bSlowly take out the drum unit and toner
cartridge assembly.
Important
We recommend that you place the drum
unit and toner cartridge assembly on a
clean, flat surface with a sheet of
disposable paper or cloth underneath it in
case you accidentally spill or scatter toner.
Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
Routine maintenance
49
A
To prevent damage to the machine
caused by static electricity, DO NOT touch
the electrodes shown in the illustration.
cClean the corona wire inside the drum
unit by gently sliding the green tab from
left to right and right to left several times.
Note
Be sure to return the tab to the home
position (a) (1). If you do not, printed
pages may have a vertical stripe.
dPut the drum unit and toner cartridge
assembly back into the machine. Close
the front cover.
Cleaning the drum unit A
If you have print quality problems, the drum
may have foreign material, such as glue from
a label stuck on the drum surface. Follow the
steps below to solve the problem.
aPrepare blank A4 or Letter size paper.
bMake sure the machine is in Ready
mode.
cOpen the back cover (face-up output
tray).
1
50
dOpen the manual feed slot cover.
ePress Clear and Menu at the same
time. The Drum Cleaning message
will appear on the LCD.
fUsing both hands, slide the manual feed
paper guides to the width of the paper
that you are going to use.
gUsing both hands, put one piece of A4 or
Letter size paper in the manual feed slot
until the top edge of the paper touches
the paper feed roller. When you feel the
machine pull in the paper, let go. The
machine will start the Drum Cleaning
process.
Note
The machine makes a mechanical noise
during the Drum Cleaning process
because the machine rotates the OPC
drum in reverse. This noise is not due to a
malfunction of the machine.
DO NOT put more than one sheet of paper
in the manual feed slot at any one time, as
it may cause a jam.
If the paper in the manual feed slot is other
than A4 or Letter size, the machine will
stop the Drum Cleaning process and eject
the paper.
Make sure that the paper is straight and in
the proper position in the manual feed slot.
If it is not, it may not be fed properly,
resulting in a skewed printout or a paper
jam.
DO NOT close the back cover (face-up
output tray) during the Drum Cleaning
process. The machine will stop the Drum
Cleaning process and it may cause a
paper jam.
Routine maintenance
51
A
(For MFC-7240)
If the machine receives a print job before
you put the sheet of paper in the manual
feed slot, the machine will finish the Drum
Cleaning process first, and then print the
print job.
hWhen the machine has finished
cleaning, the machine returns to Ready
mode.
iRepeat steps e to h two more times
using a new blank sheet of paper each
time. Upon completion please discard
the used paper.
jClose the back cover (face-up output
tray) and the manual feed slot cover.
If the problem is not solved yet, follow the
steps below:
aOpen the front cover, and leave the
machine turned on for 10 minutes for the
internal fan to cool the internal parts of
the machine that are extremely hot.
bAfter the machine has cooled down, turn
off the machine’s power switch.
Note
(For FAX-2840 and MFC-7240)
To prevent you from losing any important
messages, see Basic User’s Guide:
Transferring your faxes or Fax Journal
report.
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
52
cSlowly take out the drum unit and toner
cartridge assembly.
Important
We recommend that you put the drum unit
and toner cartridge assembly on a clean,
flat surface with a sheet of disposable
paper or cloth underneath it in case you
accidentally spill or scatter toner.
Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
To prevent damage to the machine
caused by static electricity, DO NOT touch
the electrodes shown in the illustration.
dPush down the green lock lever and take
the toner cartridge out of the drum unit.
Important
To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
Routine maintenance
53
A
ePut the print sample in front of the drum
unit, and find the exact position of the
poor print.
fTurn the drum unit gear by hand while
looking at the surface of the OPC
drum (1).
gWhen you have found the mark on the
drum that matches the print sample,
wipe the surface of the OPC drum with a
dry cotton swab until the dust or glue on
the surface comes off.
Important
DO NOT clean the surface of the
photosensitive drum with a sharp object.
54
hPut the toner cartridge back into the
drum unit until you hear it lock into place.
If you put the cartridge in properly, the
green lock lever will lift automatically.
iPut the drum unit and toner cartridge
assembly back in the machine.
jClose the front cover.
Cleaning the paper pick-up
rollers A
If you have paper feed problems, clean the
pick-up rollers as follows:
aTurn off the machine’s power switch.
Unplug the power cord from the AC
power outlet.
Note
(For FAX-2840 and MFC-7240)
To prevent you from losing important
messages, see Basic User’s Guide:
Transferring your faxes or Fax Journal
report.
Routine maintenance
55
A
bPull the paper tray completely out of the
machine.
cTightly wring out a lint-free cloth soaked
in lukewarm water, and then wipe the
separator pad (1) of the paper tray with
it to remove dust.
dWipe the two pick-up rollers (1) inside of
the machine to remove dust.
ePut the paper tray back in the machine.
fPlug the machine’s power cord back into
the AC power outlet. Turn on the
machine’s power switch.
1
1
56
Checking the machine A
Checking the Page Counters A
You can see the machine’s Page Counters
for copies, printed pages, reports and lists,
faxes or a summary total.
aPress Menu, 5, 2.
Machine Info.
2.Page Counter
bPress aor b to see Total, Fax/List,
Copy or Print.
cPress Stop/Exit.
Checking the remaining life of
parts A
You can see the machine’s parts life on the
LCD.
aPress Menu, 5, 3.
Machine Info.
3.Drum Life
bPress Stop/Exit.
Note
The life check will be accurate only if you
have reset the part counter when you
installed a new part. It will not be accurate
if that part’s life counter was reset during
the life of the used part.
Packing and shipping
the machine A
Note
If for any reason you must ship your
machine, carefully repack the machine in
the original packaging to avoid any
damage during transit. The machine
should be adequately insured with the
carrier.
If you are returning your machine to
Brother as part of the Exchange Service,
pack only the machine. Keep all separate
parts, including the drum unit, the toner
cartridge, and printed materials to use with
your ‘Exchange’ machine.
aTurn off the machine’s power switch.
Disconnect all the cables, and then
unplug the power cord from the AC
power outlet. Remove the ADF
Document Output Support. Leave the
machine turned off for at least 10
minutes to cool down.
bOpen the front cover.
cRemove the drum unit and toner
cartridge assembly. Leave the toner
cartridge installed in the drum unit.
Routine maintenance
57
A
dPut the protective material (1) in the
machine with the “REMOVE” text to the
left, as shown in the illustration.
ePut the drum unit and toner cartridge
assembly back into the machine.
fPut the elastic band over the handle of
the drum unit, as shown in the
illustration.
gClose the front cover.
Remove the handset and handset
curled cord.
hPut the machine into the bag it originally
came in.
(1)
58
iPack the AC power cord and printed
materials in the original carton as shown
below:
jClose the carton and tape it shut.
FRONT
LEFT
RIGHT
59
B
This is a comprehensive list of features and terms that appear in Brother manuals. Availability of
these features depends on the model you purchased.
B
Glossary B
ADF (automatic document feeder)
The document can be placed in the ADF
and scanned one page at a time
automatically.
Address Book
Use this key to store pre-programmed
Speed Dial numbers for easy dialing.
Auto Reduction
Reduces the size of incoming faxes.
Automatic fax transmission
Sending a fax without picking up the
machine’s handset or pressing
Hook/Hold.
Automatic Redial
A feature that enables your machine to
redial the last fax number after five
minutes, if the fax did not go through
because the line was busy.
Backup Print
Your machine prints a copy of every fax
that is received and stored in memory.
This is a safety feature so you will not lose
messages during a power failure.
Batch Transmission
As a cost saving feature, all delayed faxes
to the same fax number will be sent as one
transmission.
Beeper Volume
Volume setting for the beep when you
press a key or make an error.
Broadcasting
The ability to send the same fax message
to more than one location.
Cancel Job
Cancels a programmed print job and
clears the machine’s memory.
CNG tones
The special tones (beeps) sent by fax
machines during automatic transmission
to tell the receiving machine that a fax
machine is calling.
Coding method
Method of coding the information
contained in the document. All fax
machines must use a minimum standard
of Modified Huffman (MH). Your machine
is capable of greater compression
methods, Modified Read (MR), Modified
Modified Read (MMR) and JBIG (FAX-
2840 and FAX-2940), if the receiving
machine has the same capability.
Communication error (or Comm. Error)
An error during fax sending or receiving,
usually caused by line noise or static.
Compatibility group
The ability of one fax unit to communicate
with another. Compatibility is assured
between ITU-T Groups.
Contrast
Setting to compensate for dark or light
documents, by making faxes or copies of
dark documents lighter and light
documents darker.
Delayed Fax
Sends your fax at a specified later time
that day.
Distinctive Ring
A subscriber service purchased from the
telephone company that gives you
another telephone number on an existing
telephone line. The Brother machine uses
the new number to simulate a dedicated
fax line.
60
Dual Access
Your machine can scan outgoing faxes or
scheduled jobs into memory at the same
time it is sending a fax or receiving or
printing an incoming fax.
Easy Receive
Enables your machine to respond to CNG
tones if you interrupt a fax call by
answering it.
ECM (Error Correction Mode)
Detects errors during fax transmission
and resends the pages of the fax that had
an error.
Extension telephone
A telephone on the fax number that is
plugged into a separate telephone wall
jack.
External telephone
A telephone that is plugged into the EXT
jack of your machine.
F/T Ring Time
The length of time that the Brother
machine pseudo/double-rings (when the
Receive Mode setting is Fax/Tel) to notify
you to pick up a voice call that it answered.
Fax Forwarding
Sends a fax received into the memory to
another pre-programmed fax number.
Fax Journal
Lists information about the last
200 incoming and outgoing faxes. TX
means Transmit. RX means Receive.
Fax Receive Code
Press this code (l51) when you answer a
fax call on an extension or external
telephone.
Fax Storage
You can store faxes in the memory.
Fax tones
The signals sent by sending and receiving
fax machines while communicating
information.
Fax/Tel
You can receive faxes and telephone
calls. Do not use this mode if you are
using a telephone answering device
(TAD).
Fine resolution
Resolution is 203 196 dpi. It is used for
small print and graphs.
Gray Scale
The shades of gray available for copying
and faxing photographs.
Group number
A combination of One Touch and
Speed Dial numbers that are stored on a
One Touch key or in a Speed Dial location
for Broadcasting.
Handset Volume
Volume setting for the handset.
Journal Period
The pre-programmed time period
between automatically printed Fax
Journal Reports. You can print the Fax
Journal on demand without interrupting
the cycle.
LCD (liquid crystal display)
The display screen on the machine that
shows interactive messages during
On-Screen Programming and shows the
date and time when the machine is idle.
Manual fax
A manual fax is when you press
Hook/Hold to hear the receiving fax
machine answer before you press Start to
begin transmission.
Menu mode
Programming mode for changing your
machine’s settings.
OCR (optical character recognition)
Nuance™ PaperPort™ 12SE or Presto!
PageManager software application
converts an image of text to text you can
edit.
Glossary
61
B
One Touch
Keys on the machine’s control panel
where you can store numbers for easy
dialing. You can store a second number
on each key if you press Shift and the
One Touch key together.
Out of Paper Reception
Receives faxes into the machine’s
memory when the machine is out of paper.
Overseas Mode
Makes temporary changes to the fax
tones to accommodate noise and static on
overseas telephone lines.
Paging
This feature enables your machine to call
your pager when a fax is received into its
memory.
Pause
Allows you to place a 3.5 second delay in
the dialing sequence while you are dialing
using the dial pad or while you are storing
One Touch and Speed Dial numbers.
Press Redial/Pause as many times as
needed for longer pauses.
Polling
The process of a fax machine calling
another fax machine to retrieve waiting fax
messages.
Pulse (Canada only)
A form of rotary dialing on a telephone
line.
Real Time Transmission
When memory is full, you can send faxes
in real time.
Remaining Jobs
You can check which programmed fax
jobs are waiting in the memory and cancel
the jobs individually.
Remote Access Code
Your own four-digit code (– – –l) that
allows you to call and access your
machine from a remote location.
Remote Retrieval Access
The ability to access your machine
remotely from a touch tone telephone.
Resolution
The number of vertical and horizontal lines
per inch.
Ring Delay
The number of rings before the machine
answers in Fax Only and Fax/Tel
modes.
Ring Volume
Volume setting for the machine’s ring.
Scanning
The process of sending an electronic
image of a paper document into your
computer.
Speed Dial
A pre-programmed number for easy
dialing.
Station ID
The stored information that appears on
the top of faxed pages. It includes the
sender’s name and fax number.
TAD (telephone answering device)
You can connect an external device or
answering machine to the EXT. jack of
your machine.
Telephone Answer Code
(Fax/Tel mode only)
When the machine answers a voice call, it
pseudo/double-rings. You can pick up at
an extension telephone by pressing this
code (#51).
Tel Index List
A listing of names and numbers stored in
One Touch and Speed Dial memory, in
numerical order.
Temporary settings
You can choose certain options for each
fax transmission and copy without
changing the default settings.
62
Tone
A form of dialing on the telephone line
used for Touch Tone telephones.
Transmission
The process of sending faxes over the
telephone lines from your machine to the
receiving fax machine.
Transmission Verification Report
A report for each transmission, that shows
its date, time and number.
User Settings List
A printed report that shows the current
settings of the machine.
Volume Amplify
Volume setting for the handset for a user
who is hearing-impaired.
Index
63
C
C
A
Apple Macintosh
See Software User's Guide.
B
Broadcasting ............................................16
canceling ...............................................17
setting up Groups for ............................34
C
Canceling
broadcast in process .............................17
fax jobs in memory ................................18
fax storage ............................................23
jobs awaiting redial ...............................18
remote fax options ................................24
Cleaning
corona wire ...........................................48
drum unit ...............................................49
Connecting
two-line external TAD or telephone ......33
ControlCenter2 (for Macintosh)
See Software User's Guide.
ControlCenter4 (for Windows®)
See Software User's Guide.
Copy
brightness .............................................43
contrast .................................................42
enlarging or reducing ............................43
key ........................................................39
Manual Duplex (two-sided) ...................45
N in 1 (page layout) ..............................44
Options key ...........................................40
quality ...................................................42
sort ........................................................42
temporary settings ................................39
Cover page ..............................................19
custom comments .................................19
for all faxes ...........................................20
for next fax only ....................................19
printed form ...........................................20
D
Daylight Saving Time ................................ 4
Deep Sleep mode ...................................... 5
Delayed batch transmission .................... 18
Dialing
access codes and credit card numbers 34
dial prefix ................................................ 7
Groups (broadcasting) ......................... 16
restricting dialing .................................. 13
Drum unit
checking (remaining life) ...................... 56
cleaning ................................................ 49
Dual access ............................................. 16
Duplex Copy ............................................ 45
E
Enlarge/Reduce copies ........................... 43
F
Fax forwarding
changing remotely .......................... 26, 27
programming a number ........................ 22
Fax storage ............................................. 23
printing from memory ........................... 29
turning off ............................................. 24
turning on ............................................. 23
Fax, stand-alone
receiving
at end of conversation ....................... 28
Continue Mode .................................... 6
fax forwarding .................................... 27
fax receive stamp .............................. 28
into memory (fax storage) ................. 23
paging ............................................... 23
polling receive ................................... 29
reducing to fit on paper ..................... 28
retrieving from a remote site ....... 26, 27
sending ................................................. 14
at end of conversation ....................... 15
broadcasting ...................................... 16
canceling from memory ..................... 18
contrast ............................................. 14
delayed batch .................................... 18
delayed fax ........................................ 18
64
from memory (dual access) ...............16
manual ...............................................15
overseas ............................................18
polled transmit ....................................20
real time transmission ........................17
resolution ...........................................15
Fax/Tel mode
receiving faxes ......................................31
G
Groups for broadcasting ..........................34
H
Hook/Hold key ..........................................31
J
Jacks
convert to RJ11 jack
triplex adapter ............................. 32, 33
L
LCD (liquid crystal display)
contrast ...................................................6
M
Machine information
checking remaining life of parts ............56
page counts ..........................................56
Macintosh
See Software User's Guide.
Maintenance, routine ...............................46
checking the remaining life of parts ......56
Manual
transmission ..........................................15
Memory
storage ....................................................1
Memory Security ......................................10
N
N in 1 (page layout) ..................................44
Nuance™ PaperPort™ 12SE
See Software User's Guide and Help in the
PaperPort™ 12SE application to access
How-to-Guides.
P
Page layout (N in 1) ................................. 44
Paging ..................................................... 23
programming your cell number ............. 23
programming your pager number ......... 22
PC-Fax
See Software User's Guide.
Polling
polled transmit ...................................... 20
polling receive ...................................... 29
Power failure ............................................. 1
Presto! PageManager
See Software User's Guide. See also Help
in the Presto! PageManager application.
Print
fax from memory .................................. 29
reports .................................................. 38
Printing
See Software User's Guide.
Q
Quality
copying ........................................... 40, 42
Quick dial
access codes and credit card numbers 34
broadcasting ......................................... 16
using Groups ..................................... 16
Group dial
setting up Groups for broadcasting ... 34
R
Redial/Pause key .................................... 34
Reducing
copies ................................................... 43
incoming faxes ..................................... 28
Remote fax code
setting up or changing .......................... 25
using ..................................................... 25
Remote retrieval ...................................... 25
access code ......................................... 25
commands ............................................ 27
getting your faxes ................................. 26
Remote setup
See Software User's Guide.
Reports .............................................. 37, 38
Fax Journal ..................................... 37, 38
65
C
journal period .....................................37
how to print ...........................................38
Tel Index List ........................................38
Transmission Verification ......................37
User Settings ........................................38
Resolution
fax (standard, fine, superfine, photo) ....15
setting for next fax ................................15
Resolution key .........................................15
S
Safety Instructions ...................................... i
Scanning
See Software User's Guide.
Security
restricting dialing ...................................13
Setting Lock ..........................................11
TX Lock ...................................................9
Sleep mode ................................................4
Sort ..........................................................42
T
TAD (telephone answering device),
external
with two-line jack ...................................33
Telephone line
converting wall outlets ..........................32
roll over lines .........................................32
two-line telephone system ............. 32, 33
Temporary copy settings ..........................39
Toner Save ................................................4
Toner Setting (Continue Mode) ..................5
Two-line telephone system ............... 32, 33
TX Lock ......................................................9
V
Volume, setting
beeper .....................................................2
handset ...................................................2
ring ..........................................................2
speaker ...................................................2
W
Warranties are in the box
Windows®
See Software User's Guide.
Brother International Corporation
100 Somerset Corporate Boulevard
P.O. Box 6911
Bridgewater, NJ 08807-0911 USA
Brother International Corporation (Canada) Ltd.
1 rue Hôtel de Ville,
Dollard-des-Ormeaux, QC, Canada H9B 3H6
Visit us on the World Wide Web
http://www.brother.com/
These machines are approved for use in the country of purchase only. Local Brother companies
or their dealers will only support machines purchased in their own countries.

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