CANON Fax Machines Manual L0903356

User Manual: CANON CANON Fax Machines Manual CANON Fax Machines Owner's Manual, CANON Fax Machines installation guides

Open the PDF directly: View PDF .
Page Count: 383 [warning: Documents this large are best viewed by clicking the View PDF Link!]

CallOfl

COLOR BUBBLE JETTM PRINTER MULTIPASS TM

FAX•SCANNER •COPIER C530/C560

User's Manual

< iiil;i]iZ; ii iiiii ,iii!i!i!iii! iiiiii!i!!!iiiiili!ii!iiiii!i!ii i¸

Under the copyright laws, this manual may not be reproduced in any form, in whole or part,

without prior written consent of CCSI.

Canon Computer Systems, Inc. has reviewed this manual thoroughly in order to make it an

easy to use guide for your Canon MultiPASS system. All statements, technical information, and

recommendations in this guide and in any guides or related documents are believed reliable, but

the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended

to be, nor should they be understood to be, representations or warranties concerning the products

described.

Your MultiPASS and the software media included with your system have been sold to you

subject to the limited warranties set forth in the warranty and license agreement enclosed with the

respective products. All software is licensed AS IS, as described in the license agreement enclosed

with the software media. Further, CCSI reserves the right to make changes in the specifications of

the products described in this guide at any time without notice and without obligation to notify

any person of such changes.

Preface ii

Canon, BCI, BJ, Bubble Jet, MultiPASS, ScanGear, and UHQ are trademarks and SelectExchange is

a service mark of Canon Inc.

All other product and brand names are trademarks or service marks of their respective owners.

ENERGYSTAR®COMPLIANT

As an ENERGYSTAR® Partner, Canon U.S.A., Inc. has determined that this product meets the

ENERGYSTAR® guidelines for energy efficiency.

Preface iii

PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT

A°

B°

Location

Supply a suitable table, cabinet, or desk. See Appendix A for the unit's dimensions and weight.

Appendix A, Specifications

Order Information

1. Only a single line, touch-tone or rotary telephone set is to be used.

2. Order an RJ11-C modular jack (USOC code), which should be installed

by the phone company. If the RJ11-C jack is not present, installation

cannot occur.

3. Order a normal business line from your telephone company's business representative. The

line should be a regular voice grade line or the equivalent. Use one line per unit.

DDD (DIRECT DISTANCE DIAL) LINE

-or-

IDDD INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE

OVERSEAS

Preface iv

Canon recommends an individual line following industry standards, e.g. the 2500 (Touch Tone)

or 500 (Rotary/Pulse Dial) telephones. A dedicated extension off a PBX unit without "Call

Waiting" can be used with your MultiPASS. Key telephone systems are not recommended because

they send non-standard signals to individual telephones for ringing and special codes, which may

cause a fax error.

C° Power Requirements

This equipment should be connected to a standard 120 volt AC, three-wire grounded outlet

only. Do not connect this unit to an outlet or power line shared with other appliances that

cause "electrical noise". Mr conditioners, electric typewriters, copiers, and machines of this

sort generate electrical noise which often interferes with communications equipment and the

sending and receiving of documents.

CONNECTION OF THE EQUIPMENT

This equipment complies with Part 68 of the FCC rules. On the rear panel of this equipment is a

label that contains, among other information, the FCC Registration Number and Ringer

Equivalence Number (REN) for this equipment. If requested, this information must be given to

the telephone company. This equipment may not be used on coin service provided by the

telephone company. Connection to party lines is subject to state tariffs.

Prcfacc V

An FCC compliant telephone cord and modular jack is provided with this equipment. This

equipment is designed to be connected to the telephone network or premises wiring using a

compatible modular jack which is Part 68 compliant. See Installation instructions for details.

The REN is used to determine the quantity of devices which may be connected to the telephone

line. Excessive RENs on the telephone line may result in the devices not ringing in response to an

incoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0). To be

certain of the number of devices that may be connected to the line, as determined by the total

RENs, contact the telephone company to determine the maximum REN for the calling area.

IN CASE OF EQUIPMENT MALFUNCTION

Should any malfunction occur which cannot be corrected by the procedures described in this

User'sManual, disconnect the equipment from the telephone line or unplug the power cord. The

telephone line should not be reconnected or the power cord plugged in until the problem is

completely resolved. Users should contact Canon Authorized Service Facilities for servicing of

equipment. Information regarding Authorized Service Facility locations can be obtained by calling

the Canon Computer Systems Customer Care Center. (See page 1=14for details.)

Preface vi

RIGHTS OF THE TELEPHONE COMPANY

Should the equipment cause harm to the telephone network, the telephone company may

temporarily disconnect service. The telephone company also retains the right to make changes in

facilities and services which may affect the operation of this equipment. When such changes are

necessary, the telephone company is required to give adequate prior notice to the user.

WARNING

Do not make any changes or modifications to the equipment unless otherwise specified in this

manual. If such changes or modifications should be made, you could be required to stop

operation of the equipment.

MultiPASS C530: Facsimile Transceiver, Model H 12159

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two

conditions:

(1) This device may not cause harmful interference, and

(2) this device must accept an interference received, including interference that may cause

undesired operation.

Preface vii

This equipment has been tested and found to comply with the limits for a class Bdigital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation. This equipment generates, uses and can

radiate radio frequency energy and, if not installed and used in accordance with the instructions,

may cause harmful interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be determined by turning the equipment

off and on, the user is encouraged to try to correct the interference by one or more of the following

measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

Consult the dealer or an experienced radio/TV technician for help.

Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of FCC

Rules. Do not make any changes or modifications to the equipment unless otherwise specified in

this manual. If such changes or modifications should be made, you could be required to stop

operation of the equipment.

Preface viii

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a

computer or other electronic device to send any message via a telephone fax machine unless such

message clearly contains in a margin at the top or bottom of each transmitted page or on the first

page of the transmission, the date and time it is sent and an identification of the business or other

entity, or other individual sending the message and the telephone number of the sending machine

or such business, other entity, or individual.

To automatically enter this information into your MultiPASS, follow the instructions in your

Quick Start Guide.

Preface ix

PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT

A. Location

Supply a suitable table, cabinet, or desk. See Appendix A for the unit's dimensions and weight.

Appendix A, Specifications

B. Order Information

1. Provide only a single-line to touch-tone or rotary telephone set terminated with a standard

4-pin modular phone plug. (Touch-tone is recommended if available in your area.)

2. Order an RJ11-C modular jack (USOC code), which should be installed by the phone

company. If the RJ11-C jack is not present, installation cannot occur.

3. Order a normal business line from your telephone company's business representative. The

line should be a regular voice grade line or equivalent. Use one line per unit.

DDD (DIRECT DISTANCE DIAL) LINE

-or-

IDDD INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE

OVERSEAS

P_'efa ce X

Canon recommends an individual line following industry standards [e.g., the 2500 (touch tone)

or 500 (rotary/pulse dial) telephones]. A dedicated extension off a PBX without "Camp On"

signals is also permissible with your MultiPASS. Key telephone systems are not recommended

because they send non-standard signals to individual telephones for ringing and special codes,

which may cause a fax error.

NOTICE

C° Power Requirements

The power outlet should be a three-prong grounded receptacle (Single or Duplex). It should

be independent from copiers, heaters, air conditioners or any electric equipment that is

thermostatically controlled. The rated value is 120 volts and 15 amperes. The RJll-C

modular jack should be relatively close to the power outlet to facilitate installation.

The Industry Canada label identifies certified equipment. This certification means that the

equipment meets telecommunications networks protective, operational and safety requirements

as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The

Department does not guarantee the equipment will operate to the user's satisfaction.

Preface xi

CAUTION

Before installing this equipment, users should ensure that it is permissible to be connected to the

facilities of the local telecommunications company. The equipment must also be installed using an

acceptable method of connection. The customer should be aware that compliance with the above

conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative designated by the

supplier. Any repairs or alterations made by the user to this equipment, or equipment

malfunctions, may give the telecommunications company cause to request the user to disconnect

the equipment.

Users should ensure for their own protection that the electrical ground connections of the power

utility, telephone lines and internal metallic water pipe system, if present, are connected together.

This precaution may be particularly important in rural areas.

Users should not attempt to make such connections themselves, but should contact the

appropriate electric inspection authority, or electrician, as appropriate.

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing

Equipment Regulations.

Cet appareil num0rique de la classe B respecte toutes les exigences du R_glement sur le mat0riel

brouilleur du Canada.

Preface xii

The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication

of the maximum number of terminals allowed to be connected to a telephone interface. The

termination on an interface may consist of any combination of devices subject only to the

requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.

The REN of this product is 0.3.

CANON CANADA INC.

1-800-263-1121

24 HOURS A DAY,SEVEN DAYSA WEEK

Preface xiii

Chapter 1 : mntroduction

%relcome ............................................................................................................................................. 1-3

Main Features of the MultiPASS ....................................................................................................... 1-4

Using the MultiPASS With the MultiPASS Desktop Manager l_r Windows .................................. 1-5

Hardware and Software Requirements ............................................................................................. 1-6

Supplies and Accessories .................................................................................................................... 1-7

BJ Cartridges and Ink Tanks ......................................................................................................... 1-7

Canon Specialty Papers ................................................................................................................. 1-9

Using _VourDocumentation ............................................................................................................. 1-10

Type Conventions Used in This Manual .................................................................................... 1-11

Getting Help From Canon .............................................................................................................. 1-14

Servicing the MultiPASS ............................................................................................................. 1-15

Important Safety Instructions ......................................................................................................... 1-16

Main Components of the MultiPASS ............................................................................................. 1-21

Front View ................................................................................................................................... 1-21

Back View ..................................................................................................................................... 1-23

Inside View ................................................................................................................................... 1-24

Operation Panel ........................................................................................................................... 1-25

Special Function Buttons ............................................................................................................ 1-28

Table of Contents xiv

Chapter 2: Paper Handling

Print Media Requirements ...................................................................................................................

Selecting Print Media ......................................................................................................................... 2-4

Print Media Guidelines ...................................................................................................................... 2-8

Setting the Paper Thickness Lever .................................................................................................... 2-9

Loading Paper .................................................................................................................................. 2-14

Guidelines .................................................................................................................................... 2-14

Loading Paper in the Multi-Purpose Tray ................................................................................. 2-17

Loading Envelopes ........................................................................................................................... 2-23

Using Canon's Specialty Papers ....................................................................................................... 2-26

Specialty Paper Guidelines .......................................................................................................... 2-26

Printing on High Resolution Paper ............................................................................................ 2-30

Printing on Fabric Sheets ............................................................................................................ 2-35

Printing on Banner Paper ........................................................................................................... 2-39

Chapter 3: Printing

Printing a Document ......................................................................................................................... 3-3

Printing Envelopes ............................................................................................................................. 3-4

Working With Print Options (Windows 98/95) .............................................................................. 3-5

Changing the Printer Settings: A Summary ................................................................................ 3-5

Choosing a Print Mode ................................................................................................................. 3-6

Changing the Print Mode Settings ............................................................................................. 3-10

Editing a Custom Print Mode .................................................................................................... 3-19

Deleting a Custom Print Mode .................................................................................................. 3-20

Table of Contents xv

SavingaCustomPrintModeasaFile.......................................................................................3-21

SettingPaperOptions.................................................................................................................3-23

SettingOtherPrintFeatures.......................................................................................................3-28

Creatingor(;hangingaStamp...................................................................................................3-31

SettingDefaultPrinterOptions................................................................................................3-40

DisplayingPrinterDriverIntbrmation......................................................................................3-40

WorkingWithPrintOptions(WindowsNT)................................................................................3-41

ChangingthePrinterSettings:A Summary..............................................................................3-41

ChoosingaPrintMode...............................................................................................................3-42

ChangingthePrintModeSettings.............................................................................................3-45

EditingaCustomPrintMode....................................................................................................3-54

DeletingaCustomPrintMode..................................................................................................3-55

SavingaCustomPrintModeasaFile.......................................................................................3-56

SettingPaperOptions.................................................................................................................3-58

SettingDefaultPrintingOptions...............................................................................................3-64

DisplayingPrinterDriverIntbrmation......................................................................................3-66

SharingthePrinterInstallation.......................................................................................................3-66

SettingUp_ourMultiPASSforSharing.....................................................................................3-67

InstallingthePrinterDriveronaClientSystem.......................................................................3-69

Table of Contents xvi

Chapter 4: Document Handling

Document Requirements for Faxing, Copying, and Scanning ....................................................... 4-2

Problem Documents ..................................................................................................................... 4-4

Scanned Image Area ...................................................................................................................... 4-5

Selecting Automatic/Manual Document Feed ................................................................................. 4-6

Loading Documents for Automatic Feed ..................................................................................... 4-8

Loading Documents for Manual Feed ....................................................................................... 4-17

Copying Documents ........................................................................................................................ 4-21

Setting the Paper Type for Color Copying ..................................................................................... 4-25

Setting the Length of the Bottom Margin tBr Color Printing ....................................................... 4-27

Chapter 5: Sending Faxes

Preparing to Send a Fax ..................................................................................................................... 5-3

Adjusting the Quality of _our Faxes ............................................................................................. 5-3

Dialing Methods ............................................................................................................................ 5-7

Sending Methods ............................................................................................................................... 5-9

Memory Sending ........................................................................................................................... 5-9

Manual Sending ........................................................................................................................... 5-12

Canceling Sending ............................................................................................................................ 5-15

Removing the Document From the Automatic Document Feeder (ADF) .............................. 5-16

Redialing When the Line Is Busy .................................................................................................... 5-19

Man ual Redialing ........................................................................................................................ 5-19

Automatic Redialing .................................................................................................................... 5-19

Table of Contents xvii

Sequential Broadcasting ................................................................................................................... 5-22

Sending a Document to More Than One Destination ............................................................. 5-22

Delayed Sending ............................................................................................................................... 5-27

Sending Other Documents While the MultiPASS is Set tbr Delayed Sending ........................ 5-27

Documents Stored in Memory ....................................................................................................... 5-28

Printing a List of Documents in Memory ................................................................................. 5-28

Printing a Document in Memory .............................................................................................. 5-29

Deleting a Document From Memory ........................................................................................ 5-34

Special Dialing .................................................................................................................................. 5-36

Dialing Through a Switchboard ................................................................................................. 5-36

Dialing a Long Distance Number ............................................................................................... 5-37

Switching Temporarily to Tone Dialing .......................................................................................... 5-39

Chapter 6: Receiving Faxes

Different Ways to Receive a Fax ............................................................................................................

Receiving Both Faxes and Telephone Calls Automatically: Fax/Tel Mode ................................. 6-4

Receiving Faxes Manually: MANUAL MODE ............................................................................. 6-5

Receiving Faxes Automatically: FAX ONLY MODE ................................................................... 6-5

Receiving With an Answering Machine: ANS.MACHINE MODE ............................................ 6-5

Receiving Using the Distinctive Ring Pattern Detection Feature: DRPD .................................. 6-6

Receiving in Color ............................................................................................................................ 6-10

Receiving While Registering, Copying, or Printing ....................................................................... 6-11

Receiving Faxes in Memory When a Problem Occurs ................................................................... 6-12

Canceling Receiving ......................................................................................................................... 6-16

Table of Contents xviii

Chapter 7: Maintenance

MukiPASS Guidelines ...........................................................................................................................

Periodic Cleaning ............................................................................................................................... 7-4

Cleaning the Outside of the MukiPASS ....................................................................................... 7-4

Cleaning the Interior of the MukiPASS ....................................................................................... 7-5

BJ Cartridges and Ink Tanks............................................................................................................ 7-14

Maintenance ................................................................................................................................ 7-16

Using Ink ...................................................................................................................................... 7-17

Testing and Cleaning the BJ Cartridge Print Head ................................................................... 7-18

When to Replace the BJ Cartridge ............................................................................................. 7-21

Replacing the BJ Cartridge ......................................................................................................... 7-23

Replacing an Ink Tank in the BC-21e Color BJ Cartridge ........................................................ 7-33

Storing a BJ Cartridge ................................................................................................................. 7-41

Transporting the MuItiPASS ............................................................................................................ 7-43

Chapter 8: Troubleshooting

If You Cannot SoNe the Problem ...................................................................................................... 8-2

Clearing Jams ..................................................................................................................................... 8-4

Jams in the Automatic Document Feeder (ADF) ........................................................................ 8-4

Jams in the Multi-Purpose Tray ................................................................................................... 8-7

LCD Messages ..................................................................................................................................... 8-9

Printing Problems ............................................................................................................................ 8-18

Table of Contents xix

Print Quality Problems .................................................................................................................... 8-24

Color Printing and Copying Problems ........................................................................................... 8-26

Paper Feeding Problems .................................................................................................................. 8-30

Faxing Problems ............................................................................................................................... 8-33

Telephone Problems ......................................................................................................................... 8-40

Copying Problems ............................................................................................................................ 8-42

General Problems ............................................................................................................................. 8-43

If the Power Goes Out ..................................................................................................................... 8-45

MultiPASS Hardwware Cannot Initialize ....................................................................................... 8-47

Appendix A: Specifications

Printing Specifications ...................................................................................................................... A-2

BJ Cartridges ...................................................................................................................................... A-7

Facsimile ............................................................................................................................................. A-8

Copier ............................................................................................................................................ A- 11

Scanner ............................................................................................................................................ A- 13

MultiPASS Desktop Manager/br Windows ................................................................................... A-18

General Specifications ..................................................................................................................... A- 19

Table of Contents xx

This chapter introduces you to your MultiPASS and briefly describes the main features. It

describes the supplies available for use with your MultiPASS, and explains how to use your

documentation.

_relcome ..................................................................................................................................... 1-3

Main Features of the MultiPASS .............................................................................................. 1-4

Using the MultiPASS With the MultiPASS DesMop Manager _br Windows ......................... 1-5

Hardware and Software Requirements .................................................................................... 1-6

Supplies and Accessories ........................................................................................................... 1-7

® BJ Cartridges and Ink Tanks ................................................................................................ 1-7

o Canon Specialty Papers ........................................................................................................ 1-9

Using Your Documentation .................................................................................................... 1-10

o Type Conventions Used in This Manual ........................................................................... 1-11

Getting Help From Canon ...................................................................................................... 1-14

o Servicing the MultiPASS .................................................................................................... 1-15

Important Safety Instructions ................................................................................................ 1-16

Chapter 1 Introduction 1- 1

Main Components of the MultiPASS .................................................................................... 1-21

® Front View ........................................................................................................................... 1-21

® Back View ............................................................................................................................ 1-23

® Inside View .......................................................................................................................... 1-24

® Operation Panel .................................................................................................................. 1-25

® Special Function Buttons ................................................................................................... 1-26

Chapter 1 Introduction 1-2

Thank you for purchasing the Canon MultiPASS -- the multi-talented color printer for your

home office and the whole family. We are sure that your MultiPASS will provide all you need

in one machine: Color Bubble Jet printer, plain paper fax, PC fax, color copier, and color

scanner.

Chapter 1 Introduction 1-3

iii!i!i!_dlii!i!i!_i!ii!ili_iiilii_!!!i!_i!!!!!i::_ii!i:!!_i171!i!i171iii_ii_>_ii!i:!!!!iiill_::>!iiii¸¸¸:i!i!_i_)i!__:i:!i!:_iii!i!i!_dlii!i!i!!!ii_ii{iiliii!i!ii_iiiiii!J?711_!!_iiii!i!!!!!iiiiiiii:iiii!i!!i!!!!!iiiiiill

The MultiPASS is a complete multifunction system for your home or small office. The

MultiPASS combines the following essential office machines into a single, convenient

desktop unit:

Color Printer

Color Fax Machine

Plain Paper Fax Machine

PC Color Fax (reception only)

Color Copier

Color Scanner

In addition, you can attach a telephone and/or an answering machine to your MultiPASS.

Your MultiPASS includes the MultiPASS Desktop Manager for Windows ®software, version

3.10. This exclusive Canon software package provides you with a "PC Fax"-- you can print,

fax, scan, and use the telephone from within your computer's Windows environment.

The PC faxing capabilities of the MultiPASS Desktop Manager provide for PC black and white

fax transmission and reception. PC color fax is reception only.

Chapter 1 Introduction 1-4

The multitasking ability of your MultiPASS enables you to perform a number of operations

simultaneously. For example, you can print, scan a document, or make copies at the same

time you are sending a fax or receiving a fax into memory.

The compact size of the MultiPASS makes it ideal for desktop use, and lets you use it in places

where other machines might not fit.

iii!i!i!__iii!i!i!ii!iiii!iiii_iiii!_!!i!_!_iiii!iiiiiii_i!i!!!iiiiiili!ii!iiii_iiii_!iiii_iii!_!!_'_iii!i!ii::_!_iiiiiiiii_i_,iii!_!!_'_ilili__ii!!'__{_iiiiiiii!_!!i!_!__!iii_iii_!_iiiii_!_iiiiiiiii_i_,_,_i_i!!ill

Canon's MultiPASS Desktop Manager for Windows allows you to use the printing, faxing,

scanning, and telephone functions of your MultiPASS directly from your computer.

For more details on using your MultiPASS with the MultiPASS Desktop Manager, refer to the

MultiPASS Desktop Manager Software Guide. This manual is in Adobe ®Acrobat ®PDF format

on your Install Me First CD. You can open the Software Guide from your CD or from the

MultiPASS Program List. If you do not have Adobe Acrobat loaded, simply follow the

instructions to load it on your system.

The MultiPASS Desktop Manager is designed to operate with Windows 98, 95, and NT 4.0.

Chapter 1 Introduction 1-S

i!!!}iiiiiii!iii!ii!iiii_iiii!_!_!¸¸_¸¸¸¸_!iiiii_!_iiiiii_,_i_¸¸¸ii!ii!iiii_iiii!_!_!¸¸_¸¸¸¸!iii!i:!!_ii!ii!iiii_iiii!_!_!i!_!__!iiiii_!_iiiiiiii!i!!i!!!i!i!iiiiiill_!_iiiiiii_i_,ili!iiii:i!i!iT_,__iii!ii!iiii_iiii!_!_!¸¸_¸¸¸¸!iii!i:!!_i!iii_!i_iiiiiiiii_ii:i:!i!:i__i!ill_iiii!i!i_!i,ii_iiiiiliiiii!_!_!¸¸_¸¸¸¸!iii!i:!!_iii!_!_!i_!__i!_ii:i::!i!:i_iii!_!_!i!_!_i!i!iiT_i!!i!i¸II_

Before you start, make sure you have the following computer setup. These are the minimum

requirements.

IBM®or compatible computer with a Pentium ®90 processor or higher. An Intel ®

Pentium processor is recommended.

Microsoft Windows 98, 95, or NT 4.0

For Microsoft Windows NT 4.0, Service Pack 3 or later

32 megabytes (MB) of RAM; 64 MB of RAM recommended

60 MB of available hard disk space; 150 MB recommended

CD-ROM drive, or access to one over a network connection

256-color SVGA monitor or better

Bi-directional shielded IEEE-1284-compatible parallel cable 6.6 feet (2 meters) in length

or shorter. (For help purchasing the correct cable, contact your Canon dealer.)

Chapter 1 Introduction 1-6

iii!ii!i!!!_iii_iill_!_!!!,ii_iiiii!i!i!iii!i_iii!i!i!iii!i_{iiliiiiilii_ii:i::!i!:i_:!!iii:ilii!ii!iiii_iiii!_!_!i!_!_i!iiiiii!_iiiii_S__!iii!!_!___iiiiiiiiiii__iiiiiiii_ii:i::!i!:i_:!!iii:ii::!!iii:i;_ii!iiiiiiii_i_,iii!_!_!¸¸_¸¸¸¸iiiiii_ii:i::!i!:i_:!!iii:il

Your MultiPASS supports excellent and unique print media options that will allow you to

produce dazzling, professional, and fun presentations. All of these print media are specially

designed and manufactured to work with your Canon MultiPASS so you can produce the

finest output possible.

Canon has an extensive dealer network equipped to offer you supplies as you need them.

To find a dealer near you, call the Canon Referral Service at 1-800-OK-CANON

(1-800-652-2666).

If supplies are not available from your local dealer, you can order directly from Canon by

calling 1-800-385-2155.

BJ Cartridges and Ink Tanks

Your MultiPASS comes with:

One BC-21e Color BJ®Cartridge

One SB-21 Ink Cartridge Storage Box

One extra BCI-21 Black Ink Tank

You can also purchase the following BJ cartridges for use with the MultiPASS:

BC-20 Black BJ Cartridge

BC-22e Photo BJ Cartridge

Introduction

Chapter 1 1-7

You can purchase the following ink tanks for use in the BC-21e Color BJ Cartridge:

BCI-21 Black Ink Tank (one extra ink tank comes with the printer)

BCI-21 Color Ink Tank

BJ cartridges contain the Bubble Jet print head and ink, while ink tanks contain ink only. Some

BJ cartridges, like the BC-2 le Color BJ Cartridge, contain replaceable ink tanks; when you run

out of ink, you can replace the empty tank. Some BJ cartridges, like the BC-20 Black BJ

Cartridge, contain both the print head and ink; when you run out of ink, you replace the

entire BJ cartridge. See Chapter 7, Maintenance, for details on replacing BJ cartridges and ink

tanks.

Canon has more engineers dedicated to creating quality ink for providing the best results for

output on Bubble Jet products than any other organization. Canon does not prohibit the use

of third-party inks and the use of third-party inks does not invalidate the product's limited

warranty. However, Canon cannot guarantee the quality or performance of your MUltiPASS

when you are using inks from other suppliers.

Canon's limited warranty does not cover damage caused to Canon's Bubble Jet products that

is attributable to the use of third party parts or supplies, including inks. The limited warranty

remains in effect for its life once that particular damage has been properly repaired.

For optimum printing results, Canon recommends that you use only Canon ink cartridges.

Chapter 1 Introduction 1-8

Canon Specialty Papers

Canon manufactures numerous specialty papers, including:

Glossy Photo Paper

Banner Paper

Brilliant White Paper

High Resolution Paper

T-Shirt Transfers

Greeting Cards

Bubble Jet Paper (water resistant

Fabric Sheet

Transparencies

Back Print Film

High Gloss Film

See Chapter 2, Paper Handling, for details on Canon's Specialty Papers.

Chapter 1 Introduction 1-9

You can also purchase the optional Canon BC-22e Photo Kit, which includes everything you

need to produce photo-realistic images:

BC-22e Photo BJ Cartridge

SB-21 Ink Cartridge Storage Box

Canon High Resolution Paper (60 sheets)

ii!iiiii!iiiiiili:!!iii:iliiiliiiii!_!_!i!_!__ii_i!_i_!ii_i_i_!i_!_iiiiiii_i_,_!!!,ii_iiiii!_!_!¸¸_¸¸¸¸iii!iii3iiii!ii!ii!__!_iiiiiii_i_,_iiiiii_¸_!_!,ii_iiiii!_!_!i_!__i!__ii:i::!i!:i_iii!_!_!i!_!_i!i!iiTi!iliiii_i¸¸¸i¸!i!117i_iiii_!_iiiiiii_i_,iii!_!_!i!_!_

Your MultiPASS includes the following documentation to help you learn how to use your unit

quickly and easily:

Quick Start Guide

This foldout sheet describes how to unpack and set up your new MultiPASS unit. It

includes instructions on how to install the software that comes with the MultiPASS,

including the MultiPASS Desktop Manager for Windows, ScanGear TM for MultiPASS, and

the MultiPASS Printer Driver. This software enables you to use all the features of the

MultiPASS -- color printing, color copying, color faxing, PC faxing, and color scanning.

MultiPASS C530/C560 User's Manual

This online manual (in Adobe Acrobat format) offers detailed information on how to

operate your new MultiPASS. It describes how to use the MultiPASS as a monochrome

or color printer and covers the basics on how to send and receive faxes. It also includes

maintenance, troubleshooting, and specifications.

Chapter 1 Introduction 1- 10

Type

MultiPASS Desktop Manager Software Guide

This online manual (in Adobe Acrobat format) describes how you use the MultiPASS

Desktop Manager, which is a software application that provides all the PC faxing and

scanning capabilities of your MultiPASS. If you plan to use the PC faxing and scanning

features of the MultiPASS, you must install the MultiPASS Desktop Manager software.

You can then use the Desktop Manager to define and control all of the features of the

MultiPASS.

MultiPASS C530/C560 Stand-alone Fax Manual

This online manual (in Adobe Acrobat format) describes how you use the operation panel

on the MultiPASS to control all your faxing and receiving functions. If you decide not to

install the MultiPASS Desktop Manager, you can still use many of the features of the

MultiPASS. In this case, you will define and control the features of the MultiPASS through

the operation panel.

Conventions Used in This Manual

Please read the list below of symbols, terms, and abbreviations used in this manual, and make

sure you know what they mean. A complete glossary of terms is included at the end of this

manual.

CAUTION

Cautions tell you how to avoid actions that could injure you or damage your MultiPASS.

In order to use your unit safely, always pay attention to these cautions.

Chapter 1 Introduction 1-11

Notes provide advice on using the MultiPASS more effectively, describe operating restrictions,

and tell you how to avoid minor difficulties. Reading these is recommended to make the most

of your unit and its functions.

default

document or

fax

V and A buttons

transaction number

TX/RX NO.

A setting that remains in effect unless you change it.

A document or fax is the original sheet(s) of paper you send or

receive on the unit.

A menu is a list of settings or features from which you select an item to

set up or change. A menu has a title which appears in the LCD display.

The V and A buttons are used to select an item in a menu. Press V

to select the next item, and press A to select the previous item.

When you send or receive a document, your unit automatically

assigns the document a unique transaction number. A transaction

number is a four-digit number that will help you keep track of

documents you send and receive.

On the LCD display, TX/RX NO. is the abbreviation used for

transaction number.

Denotes receiving:

Denotes sending:

Chapter 1 Introduction 1-12

In addition, this manual uses distinctive typefaces to identify the buttons you press, the lights

on the operation panel, and any commands you enter at your computer.

The names of buttons and lights you see appear in this typeface: Alarm.

What you see in the LCD display appears in this typeface: REGISTRATION.

Chapter 1 Introduction 1-13

i !iiiiiTiiiii!i!ii¢!i!ii i¸i iiii

Canon Computer Systems, Inc. offers a full range of customer technical support* options

including:

24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues on most

current products (1-800-423-2366)

Speak to a technician free of service charge (currently Monday-- Friday 8:00 a.m. to 10:00

p.m. and Saturday 12:00 p.m. to 6:00 p.m. EST, excluding holidays) for products still under

warranty** (1-757-413-2848)

Speak to a technician (currently $24.99 per call) during holidays and days/hours not listed

above regarding urgent product questions or for products no longer under warranty

(1-800-423-2366)

Or for a charge of $2.50 per minute, to a maximum of $25.00 per call (1-900-246-1200)

To find out about all Canon products and accessories, to download the latest drivers, and

to explore all your technical support options incuding e-mail support, visit the Canon

Computer Systems, Inc. Web site (www.ccsi.canon.com)

24-hour, toll-free Fax Retrieval System (1-800-526-4345)

To download the latest drivers using your modem, 24-hour Bulletin Board Service

(1-757-420-2000)

Within Canada, 24 hours a day, 7 days a week* (1-800-263-1121)

Support program specifics subject to change without notice.

Refer to individual product information for warranty details.

Chapter 1 Introduction 1- 14

Servicing the MultiPASS

The Canon MultiPASS is designed with the latest technology to provide trouble-flee

operation. The warranty card that comes with your MultiPASS describes CanoNs limited

warranty. Be sure to read the warranty information to find out about the different service

options available to you.

Save your sales receipt for proof of purchase. In the event that your printer needs service, you

will need your proof of purchase to obtain warranty service.

Be sure to fill out the Registration card and send it in. This will help Canon give you better

support service.

If you seem to have a problem, try to solve it by referring to the troubleshooting information

in Chapter 8, Troubleshooting. If you cannot solve the problem, contact the Canon Computer

Systems Customer Care Center.

If you feel your MultiPASS needs servicing, contact Canon on the World Wide Web to locate

the Canon Authorized Service Facility (ASF) nearest you. If you do not have access to the Web,

you can call Canon.

Getting Help From Canon

Chapter 1 Introduction 1-1 S

i!!!!!iii!_!!i_!__i!_iii!i!i!iii!__!_iiiiiii_i_,iii!_!!¸¸_¸¸¸¸i!i!iTi!;iii_iiii!_!!i!_!_¸¸¸i¸!i!117iiiii!!!!!ii_!iiiilliii!iiiii_iiii!i!i!_:!iii!i:!!_i!i!iiT'_!!!ili_yi!!!!iiii!_!!i!_!_:!!iii;i!i!iillfilial:_¸¸¸¸¸!!i;ii_ii_ii171!i!i17i_iiii_!_iiil;i_,iii!_!!i!_!_:!!iii;

Read these safety instructions thoroughly before using your MultiPASS, and refer to them later

if you have any questions.

CAUTION

Except as specifically described in this manual, do not attempt to service the MultiPASS

yourself. Never attempt to disassemble the unit: opening and removing its interior covers

will expose you to dangerous voltages and other risks. Refer all servicing to a Canon

Authorized Service Facility (ASF). Call the Canon Customer Care Center for details.

Follow all warnings and instructions marked on the MuItiPASS.

Place the MultiPASS on a level surface. To avoid serious damage from falling, never place

the unit on an unstable cart, stand, or table.

Do not use the MultiPASS near water. Make sure that no wet or humid objects come into

contact with the unit.

ii!_i_!i_!i!!i!!i!!i!ii!iil

Do not use or store the unit outdoors.

To ensure reliable operation of the MultiPASS and to protect it from overheating

(which can cause it to operate abnormally and create a fire risk), never block or cover any

openings on the unit by placing it on a bed, sofa, rug, or other similar surface. Do not

place the unit in a closet or built-in installation, or near a radiator or other heat register

unless proper ventilation is provided.

Chapter 1 Introduction 1-16

ii!i_!i_!i!!i!!i!!i!ii!iil

Only operate the MultiPASS from the type of power source indicated on the unit's label.

If you are not sure of the type of power available, consult your dealer or local power

company.

The MultiPASS is equipped with a three-prong, grounding-type plug provided with a

third (grounding) pin. This plug will only fit into a grounding-type outlet. This is a safety

feature. If you are unable to insert the plug into your outlet, contact an electrician to

replace your outlet. Do not defeat the safety purpose of the grounding-type plug by

breaking off the third prong or using a 3-to-2 adapter.

Do not allow anything to rest on the power cord, and do not locate the unit where the

cord will be walked on. Make sure the cord is not knotted or kinked.

If you use an extension cord with the MultiPASS, make sure that the total of the ampere

ratings on the products plugged into the extension cord does not exceed the extension

cord ampere rating. Also make sure that the total ampere rating of all products plugged

into the wall outlet does not exceed the current amperage of the circuit breaker.

Do not push objects of any kind into the slots or openings on the cabinet as they may

touch dangerous voltage points or short out parts. This could result in fire or electric

shock.

Do not allow small objects (such as pins, paper clips, or staples) to fall into the MultiPASS.

If something does fall into it, unplug the unit immediately and call the Canon Customer

Care Center.

To avoid spillage in or around the unit, do not eat or drink near the unit. If you spill

liquid or if any substance falls into the unit, immediately unplug the unit and call the

Canon Customer Care Center.

Chapter 1 Introduction 1-17

ii!_i_!i_!i!!i!!i!!i!ii!iil

ii!i_!i_!i!!i!!i!!i!ii!iil

Always unplug the MultiPASS before moving or cleaning it.

Whenever you unplug the MultiPASS, wait at least five seconds before you plug it

in again.

During electrical storms, disconnect the power cord from the power outlet. (Please note

that any documents stored in the unit's memory will be deleted when you unplug the

unit.)

Do not install the MultiPASS near devices that contain magnets or generate magnetic

fields, such as speakers.

Do not stack boxes or furniture around the power outlet. Keep the area open so you can

reach the outlet quickly. If you notice anything unusual (smoke, strange odors, noises)

around the MultiPASS, unplug the unit immediately and call the Canon Customer Care

Center.

To avoid paper jams, never unplug the power cord, open the printer cover, or remove

paper from the multi-purpose tray while printing.

Keep the MultiPASS away from direct sunlight, as this may damage the unit. If you have

to place it near a window, install heavy curtains or blinds.

Locate the MultiPASS in a cool, dry, clean, well ventilated place. Do not expose the

MultiPASS to extreme temperature fluctuations. Install the unit in a place with

temperatures in the 50°-90.5°F (10°-32.5°C) range.

Chapter 1 Introduction 1-18

Always lift the MultiPASS as shown below. Do not lift it by its multi-purpose tray,

document support, or document tray.

ii!i_!i_!i!!i!!i!!i!ii!iil

Unplug the MultiPASS from the wall outlet and refer service to qualified personnel under

the following conditions:

• When the power cord or plug is damaged or frayed.

• If liquid has spilled into the unit.

• If the unit has been exposed to rain or water.

Chapter 1 Introduction 1- 19

CAUTION

If the unit does not operate normally when you have followed the instructions in this

manual. Adjust only those controls that are covered by the operating instructions in

this manual. Improper adjustment of other controls may result in damage and may

require extensive work by a qualified technician to restore the product to normal

operation.

If the unit has been dropped or the cabinet has been damaged.

If the unit exhibits a distinct change in performance, indicating a need for service.

ii!i_!i_!i!!i!!i!!i!ii!iil

Plug the MultiPASS into a standard 120 V AC power outlet. Do not attempt to use it

outside of the country where you purchased it.

Do not plug the MultiPASS into the same circuit as an appliance such as an air

conditioner, electric typewriter, television, or copier. Such devices generate electrical

noise that can interfere with your MultiPASS sending and receiving faxes.

Check the plug frequently and make sure that it is firmly plugged into the socket.

This product emits low level magnetic flux.

If you use a cardiac pacemaker and feel abnormalities, please move away from this product

and consult your doctor.

Chapter 1 Introduction 1-20

Before using your MultiPASS, take a few moments to look over the unit and become familiar

with its components.

Front View

AUTOMATIC DOCUMENT FEEDER (ADF)

AND PRINTER COVER

Holds documents to be scanned.

PAPER GUIDE

Keeps print media in position.

Adjust to the width of the print

media.

DOCUMENT GUIDES m

Keep the document in

position when being

scanned. Adjust to the

width of the document.

DOCUMENT SUPPORT

Holds documents as they

feed into the Automatic

Document Feeder (ADF).

PAPER REST

Supports print media

stacked in the multi-purpose

tray.

MULTI-PURPOSE TRAY

Holds plain paper and

other print media.

OPERATION PANEL

Use to control the

MultiPASS.

(Front View continues on next page)

Chapter 1 Introduction 1-21

Front View (continued)

DOCUMENT TRAY

When open, holds scanned

documents as they exit the

MultiPASS. When closed,

serves as a cover for the

operation panel.

PAPER OUTPUT GUIDES --

Hold high resolution paper

when using the BC-22e

Photo BJ Cartridge. Also

hold banner paper.

OUTPUT TRAY

Holds printed pages as

they exit the MultiPASS.

OUTPUT TRAY EXTENSION

Holds printed pages as they

exit the MultiPASS.

Chapter 1 Introduction 1-22

Back View

PARALLEL INTERFACE

PORT

POWER CORD

CONNECTOR

TELEPHONE/ANSWERING

MACHINE JACK

DATA MODEM JACK

TELEPHONE LINE JACK

Chapter 1 Introduction 1-23

Inside View

CARTRIDGE BUTTON

Press this button to move

the cartridge holder to its

center position for

installing or replacing the

BJ cartridge or ink tank._ _-4 _f_._ ADF

LEvERPAPERTHICKNESS/" J'/" /t_ ___/.i_"--

Adjust for the / / Orb _'*"_2_.

type of print / / Of.,_ /

media you //,mO0_ O _---......_ _ _--4L_"Or_ "_

areusing. _/(".""O O- //O_ _ _

CARTRIDGE

HOLDER

Chapter 1 Introduction 1-24

Operation Panel

O LCD DISPLAY

O Color/B&W BUTTON

O DOCUMENT FEED LEVER --

Receive Mode BUTTON

Alarm LIGHT

_ONE-TOUCH SPEED

DIALING/SPECIAL

FUNCTION BUTTONS

....... &_.... _ ....

bG@

P R(_ TUV(_ WX(_

OPER SYMBOLS

G@@

"[one

ONUMERICBUTTONS

O Redial/Pause BUTTON

O H00k BUTTON

Coded Dial BUTTON

01 02 03

OOO

Da_a Regist_tion A

04 05 06

<O O O>

Memo_ Reference SNce

07 08 09

OOO

Report V

10 11 12

OOO

Cleaning Clear

--I_ Copy BUTTON

--.I_ Stop BUTTON

,Resolution BUTTON

O Start/Scan BUTTON

Chapter 1 Introduction 1-25

_[_ Document Feed Lever

Sets the Automatic Document Feeder (ADF) to _ (automatic document feed) for feeding

multipage documents or to _] (manual document feed) for feeding single sheets.

O Color/B&W Button

Sets the unit for color or black & white transmission or copying. For color transmission or

color copying, press this button to turn on its light.

LCDDisplay

Displays messages and prompts during operation, and displays selections, text, numbers, and

names when registering information.

_]_ Receive Mode Button

Selects the receive mode.

Alarm Light

Flashes when an error occurs, or when the MultiPASS is out of paper or ink.

One-Touch Speed Dial/Special Function Buttons

Dial fax/telephone numbers registered for one-touch speed dialing. Also used to perform

special functions.

Numeric Buttons

Enter numbers when dialing or registering numbers. Also enter letters when registering names.

Chapter 1 Introduction 1-26

O Redial/Pause Button

Redials the last number that was dialed using the numeric buttons (regular dialing). Also

enters pauses between or after the telephone/fax number when dialing or registering numbers.

Hook Button

Engages or disengages the telephone line.

1_t Coded Dial Button

Press this button and a two-digit code to dial a fax/telephone number that you have registered

for coded speed dialing.

_I Start/Scan Button

Starts sending, receiving, scanning, and copying.

Resolution Button

Selects the resolution the MuItiPASS uses for the document you are sending or copying.

Stop Button

Cancels sending, receiving, registering data, copying and other operations, and returns the

MultiPASS to standby mode.

Copy Button

Sets the MuItiPASS to make copies.

Chapter 1 Introduction 1-27

Special Function Buttons

01 02 03

DataRegistration /_

04 05 06

<0 O>

MemoryReference Space +

07 08 09

Report V

10 11 12

Cleaning Clear

Function Set

0Resume

Chapter 1 Introduction 1-28

ii!i_!i_!i!!i!!i!!i!ii!iil

Data Registration Button

Accesses the different menus for setting speed dialing, user preferences, sending and

receiving options, and many other important settings.

V A Buttons

Scroll through the settings so you can see other selections in the menus during data

registration.

Memory Reference Button

Performs operations with documents currently stored in memory, including printing a

list of documents, printing a document, and deleting a document.

Space Button

Enters a space between letters and numbers when registering information.

+ Button

Enters a plus sign (+) when registering your unit telephone/fax number.

<>Buttons

Move the cursor left or right when registering data.

Report Button

Prints reports containing information registered in the unit and information on

transactions.

Chapter 1 Introduction 1-29

ii!i_!i_!i!!i!!i!!i!ii!iil

Cleaning Button

Prints the nozzle check and performs cleaning operations for the BJ cartridge print head

and unit rollers.

Clear Button

Clears an entire entry when registering information.

Function Button/light

Accesses the special function buttons. To use the special function buttons, press this

button to turn on its light. To use the one-touch speed dialing buttons, press to turn off

its light.

Set Button

Selects a menu setting and registers information during data registration.

Resume Button

Form-feeds paper when printing, and resumes printing after an error is corrected.

Chapter 1 Introduction 1-30

This chapter describes how to select, prepare, and load print media for the different functions

your MultiPASS can perform.

Print Media Requirements ....................................................................................................... 2-2

Selecting Print Media ............................................................................................................... 2-4

Print Media Guidelines ............................................................................................................ 2-8

Setting the Paper Thickness Lever ........................................................................................... 2-9

Loading Paper ......................................................................................................................... 2-14

® Guidelines .......................................................................................................................... 2-14

® Loading Paper in the Multi-Purpose Tray........................................................................ 2-17

Loading Envelopes .................................................................................................................. 2-23

Using Canon's Specialty Papers ............................................................................................. 2-26

® Specialty Paper Guidelines ................................................................................................ 2-26

® Printing on High Resolution Paper .................................................................................. 2-30

® Printing on Fabric Sheets .................................................................................................. 2-35

® Printing on Banner Paper ................................................................................................. 2-39

Chapter 2 Paper Handling 2-1

iiiii?iii! !!iiiiiiiii! !!i! ! i!i!iill¸ iii!i!i! iiii!i!i!ii:i:!i!:i !i; !i;iiiiiiiiiiii!iiiiil

You can stack the following media in the multi-purpose tray:

Type Size Weight

Plain paper Letter 17-24 lb.

20 lb. (75 g/m 2) (8.5 x 11 in.)

paper Legal 17-24 lb.

(8.5 x 14 in.)

A4 17-24 lb.

(210 x 297 mm)

Capacity

Approx. 100 sheets

(Max. 0.4 in./10 mm stack

Approx. 100 sheets

(Max. 0.4 in./10 mm stack

Approx. 100 sheets

(Max. 0.4 in./10 mm stack

Envelopes U.S. Commercial No. 10 10 envelopes

(9.5 x 4.1 in.)

European DL 10 envelopes

(220 x 110 mm)

Glossy photo A4, Letter 1 sheet

paper

Banner paper Max. 66 in. 1 sheet (2 to 6 long)

(1676 mm)

Brilliant white paper Letter Approx. 100 sheets

High resolution A4, Letter Approx. 10 sheets

paper

Chapter 2 Paper Handling 2-2

Type Size Weight Capacity

T-shirt transfers Letter 1 sheet

Greeting cards Regular, half-fold 1 card

Bubble Jet A4, Letter Approx. 100 sheets

paper (Max. 0.4 in./10 mm stack)

Fabric sheets 9.5 x 14 in. 1 sheet

(241.3 x 355.6 mm)

Transparencies A4, Letter 50 sheets

Back print film A4, Letter 10 sheets

High gloss film A4, Letter 1 sheet

For specifications on the printable area of papers and envelopes, see AppendixA,

Specifications.

Chapter 2 Paper Handling 2-3

This section describes the different print media you can use with your MultiPASS. To achieve

the best possible printing performance, be sure to select the correct print media.

Be sure to test print media before purchasing a large quantity. If you have any questions on

whether a particular medium is suitable for your MultiPASS, please contact your local Canon

dealer.

Plain Paper

The MultiPASS supports paper sizes of letter, legal, and A4 in portrait orientation. You can use

regular copier paper, cotton bond paper, and typical letterhead. Your unit does not require

special ink jet paper, and produces letter quality print on most plain bond paper, including

cotton bond and photocopy paper. Always use paper without curls, folds, staples, or damaged

edges. Copier paper has a preferred side for printing. Look at the label on the package to see

which side to print on.

The MultiPASS can print on U.S. Commercial No. 10 envelopes and European DL envelopes.

The following envelopes are not recommended because they may cause jams or smears, or may

damage your unit:

Envelopes with windows, holes, perforations, cutouts, and double flaps.

Envelopes made with special coated paper or deeply embossed paper.

Chapter 2 Paper Handling 2-4

Envelopesusingpeel-offsealingstrips.

Envelopesin whichlettershavebeenenclosed.

You may be able to stack envelopes of other sizes in the multi-purpose tray. However, Canon

cannot guarantee consistent performance on envelope sizes other than U.S. Commercial

No. 10 or European DL.

61ossy Photo Paper

Canon Glossy Photo Paper is a high gloss, thick paper that produces the look and feel of a

photograph. Use this paper with the BC-22e Photo BJ Cartridge to produce photo-realistic

prints from your MultiPASS.

Banner Paper

This paper is specifically designed for printing one continuous sheet in a banner format. The

connected sheets are divided by a perforation. You can print from two to six sheets at one time.

Canon's Banner Paper is specially designed for use with Bubble Jet printers and to produce

bright and vivid color images.

Brilliant White Paper

Canon's unique paper formulation gives you a bright white printing surface that produces

incredibly brilliant colors and dark, crisp black text. This paper works great for proposals, color

presentations, color charts/graphs, flyers, and newsletters. You can print on both sides of the

sheet.

Chapter 2 Paper Handling 2-5

High Resolution Paper

Canon High Resolution Paper is designed to produce near-photographic quality print output

with sharp and vivid graphics. For best results, use Canon High Resolution Paper with the

optional BC-22e Photo BJ Cartridge to produce images comparable to your favorite

photographs. When using this paper, be sure to print on the whiter side of the sheets, and after

printing a pack of this paper, use the cleaning sheet provided with it to clean the unit's rollers.

T-Shirt Transfers

Use Canon's popular T-Shirt Transfers to create and personalize T-shirts, sweatshirts, aprons,

tablecloths, napkins, tote bags, and anything else your imagination allows! Use on any cotton

or cotton/poly blend fabric. Your image is printed in mirror image (when you select T-Shirt

Transfer for the Media Type in the MultiPASS printer driver) so when you iron it on the

T-shirt, the image is viewed correctly.

Greeting Cards

Get the most out of your Canon Creative or other card-making software with Canon Greeting

Cards. These cards give your unique, personalized cards the look and feel of professional cards.

You can create cards, invitations, announcements, and more. The cards come in regular size

and half-fold.

Bubble Jet Paper (water resistant)

Canon Bubble Jet Paper has been developed for high quality printing with minimal or no

smearing or running when in contact with water or damp surfaces, making it a good choice

for damp environments. Images printed on this paper are bright and vivid and will not run if

liquid is spilled on them. This paper also stands up to normal office highlighters, unlike images

printed on other paper. The paper is specially coated and printable on both sides. Select Plain

Paper for the Media Type when using this paper.

Chapter 2 Paper Handling 2-6

Fabric Sheets

Use the white cotton Fabric Sheet for Canon BJ color printers to print pillow covers, scarves,

flags, and other textile items. Use these sheets for appliquOs, cross stitch, and other craft and

sewing projects.

Transparencies

Canon Transparencies are recommended. These transparencies produce excellent contrast,

sharpness, and color to produce crisp and professional overhead presentations. Do not use

normal transparencies in the MultiPASS, as they do not absorb ink and may cause ink to run.

Back Print Film

Canon Back Print Film has been specially developed for Canon Color Bubble Jet printers and

MultiPASS products. The unique mylar-based translucent sheet is designed to deliver sharp,

brilliant, high-intensity color images suitable for business presentations, design work, or

professional reports. Back print film is printed on the back (non-glossy) side of the film in

mirror image and then viewed from the front (glossy) side using a backlit device, such as a

light box. For more details, ask your Canon dealer or refer to the manual supplied with the

film.

High Gloss Film

The Canon High Gloss Film features a bright white finish that lends striking visual power to

charts, graphs, and photographic images. It creates a sharper and more vivid color output than

is possible with coated paper. Use of this film gives your presentation materials and graphics a

professional look. This film provides the best color print quality for the BC-2 le Color BJ

Cartridge and is recommended when printing at 720 x 360 dpi.

Chapter 2 Paper Handling 2-7

Assorted Paper Starter Kit

If you would like to try some of the papers described above, look for Canon's Starter Kit. It

contains an assortment of five paper types.

Canon Photo Kit

Canon's Photo Kit includes the BC-22e Photo BJ Cartridge, the SB-21 Ink Cartridge Storage

Box, and 60 sheets of Canon High Resolution Paper.

Follow these guidelines when selecting or loading print media:

Attempting to print on damp, curled, wrinkled, or torn print media can cause jams and

poor print quality.

Use cut-sheet paper only. You cannot use multipart paper.

When using graph paper, the lines may not match because the l/6-inch (4 mm) line

spacing of the printer is slightly less than that of graph paper.

If the print density of your page is very high, light paper stock may curl slightly due to the

large amount of ink. If you need to print dense graphics, try printing on heavier stock.

Chapter 2 Paper Handling 2-8

Do not use thicker paper than meets the specifications for this unit. Printing with paper

that is thick enough to come in contact with the print head nozzles may damage the BJ

cartridge.

Many media have a "right" side for printing. If you are using such a medium, make sure

you set it in the multi-purpose tray with the print side facing upward.

CAUTION

¸¸¸ ¸¸.....

Before loading paper or other print media in the multi-purpose tray, set the paper thickness

lever. The paper thickness lever adjusts the gap between the print head and the print paper to

suit the paper's thickness.

Set to the left ([7])for paper and most other print media.

Set to the right (rYe) for envelopes and Canon Fabric Sheet.

If the paper thickness lever is not set correctly before printing, smudging and poor print

quality may result.

To avoid paper jams, smearing, and other problems, never open the printer cover to set the

paper thickness lever while the MultiPASS is printing.

Chapter 2 Paper Handling 2-9

Set the paper thickness lever as follows:

1. Open the document tray.

Chapter 2 Paper Handling 2-10

2. Open the ADF by grasping the document guides and lifting.

If the ADF does not open easily, slide the document guides outward and then open

the ADF.

DO NOT TOUCH THE

ROUND SHAFT

DO NOT TOUCH THE

GUIDE RAIL

DO NOT TOUCH THE

RIBBON CABLE

Chapter 2 Paper Handling 2-11

CAUTION

3. Press the cartridge button I_J_.

The cartridge holder moves to the center of the unit.

Do not try to manually move or stop the cartridge holder as this may damage the

MultiPASS.

Chapter 2 Paper Handling 2-12

4. Set the paper thickness lever.

Set to the left (D) for paper and most other print media.

Set to the right ( U:_ ) for envelopes and Canon Fabric Sheet.

CAUTION

5. Press the cartridge button ?;.

The cartridge holder moves to its home position on the right side of the unit.

Do not try to manually move or stop the cartridge holder as this may damage the

MultiPASS.

Chapter 2 Paper Handling 2-13

6. Close theADF.

7. Close the document tray.

iii!ilij_i>iiii!iiii_i_!iiiii_!i;iliiiiliiiii!_!!i!_!_!!!_i_iiiii!ii!ii!ii!!!{!?:ii!ii!iiii_iiii!i!i!i>iiii!i:_iii!_!!¸¸.....

You can stack paper in the multi-purpose tray to feed it automatically into the MultiPASS.

Certain environmental conditions, such as extreme temperatures or humidity, can cause some

print media to feed incorrectly in the multi-purpose tray. If you have trouble with print media

becoming skewed or multiple sheets being fed, do not stack them in the multi-purpose tray,

but feed them one sheet at a time.

Guidelines

When automatically feeding a stack of paper in the multi-purpose tray, follow these guidelines:

To avoid paper jams and poor print quality, never try to print on damp, curled, wrinlded,

or torn paper.

Do not try to load paper into the multi-purpose tray beyond the paper limit mark (1_) or

beyond the tabs on the multi-purpose tray. Stacking too much paper may cause paper

feeding or printing problems.

Chapter 2 Paper Handling 2-14

Make sure there are no gaps between the stack of paper and the paper guide or the right

side of the multi-purpose tray.

NO GAP HERE NO GAP HERE PAPER LIMIT MARK

Do not leave paper stacked in the multi-purpose tray for long periods of time; longer

sheets of paper may become bent or curled over time. This may cause the paper to

misfeed or jam.

Depending on the density of your printed pages, the ink may need time to dry. Within

two or three seconds, the ink becomes smudge resistant. After drying for several minutes,

the ink becomes water resistant.

Chapter 2 Paper Handling 2-1S

ii!i_!i_!i!!i!!i!!i!ii!iil

ii!_i_!i_!i!!i!!i!!i!ii!iil

ii!i_!i_!i!!i!!i!!i!ii!iil

ii!_i_!i_!i!!i!!i!!i!ii!iil

ii!i_!i_!i!!i!!i!!i!ii!iil

If your printed page contains a large amount of graphics, the ink on the page may be

damp due to the print density. Leave the page in the output tray for 30 to 60 seconds to

allow the ink to dry. Then remove the page being careful not to touch the document tray

(if it is open). Should you dirty the document tray when removing the page, wipe it clean

with a clean, soft, lint-free cloth moistened with water or diluted dishwashing detergent

solution.

The capacity of the paper output tray is 50 sheets of paper. To reduce paper jams, remove

paper from the output tray before the count reaches 50.

If paper curls after printing, remove it immediately; otherwise paper jams may occur.

The platen (a roller on the inside of the unit) may become inked if you print data beyond

the width of the page. If this happens, clean the platen with a soft cloth (see page 7-8).

Let the paper run out before you refill the multi-purpose tray. Avoid mixing "new" paper

with paper remaining in the tray.

Use cut-sheet paper only, not paper that comes on a roll.

Do not use paper that is thicker than specified for the MultiPASS. Printing with paper

that is thick enough to come in contact with the print head nozzles may damage the

BJ cartridge.

Store paper and other media on a flat surface, and leave it in its wrapper until you are

ready to use it. Store unused paper from opened packs in the original packing in a cool,

dry location.

Store paper at 64.4°-75.2°F (18°-24°C), 40%-60% relative humidity.

Chapter 2 Paper Handling 2-16

Loading Paper in the Multi-Purpose Tray

1. Make sure the paper thickness lever is set to the left [_.

Setting the Paper Thickness Lever

CAUTION

To avoid paper jams, smearing, and other problems, do not open the ADF to set the paper

thickness lever while the MultiPASS is printing.

Chapter 2 Paper Handling 2-17

2. Pull the paper rest up until it stops.

Chapter 2 Paper Handling 2-18

3. Move the paper guide to the left to match the size of your paper.

Chapter 2 Paper Handling 2-19

4. Prepare a stack of paper by fanning the edge that will feed into the unit first, and then

tapping the stack on a fiat surface to even its edges.

Chapter 2 Paper Handling 2-20

5. Insert the stack into the multi-purpose tray until it stops, so that the right edge of the

stack is aligned with the right side of the multi-purpose tray.

The multi-purpose tray holds up to 100 sheets of plain paper --20 lb. (75 g/m 2)

paper.

Make sure the top of the stack is below the paper limit mark (1_).

Chapter 2 Paper Handling 2-21

6. Slide the paper guide snugly against the left edge of the stack.

The MultiPASS is now ready to print.

Chapter 2 Paper Handling 2-22

You can stack up to 10 envelopes in the multi-purpose tray to feed them automatically into the

MultiPASS.

1. Make sure the paper thickness lever is set to the right rye].

Setting the Paper Thickness Lever

CAUTION

To avoid paper jams, smearing, and other problems, do not open the ADF to set the paper

thickness lever while the MultiPASS is printing.

Chapter 2 Paper Handling 2-23

Arrange the stack of envelopes on a firm, clean surface, and press down firmly on the

edges to make the folds crisp.

Press all the way around the envelopes to remove any curls and expel air from inside

the envelopes. Also, press firmly on the area that corresponds to the edges of the flap.

FLAP

Remove any curling from the envelopes by holding the edge of the envelopes diagonally

and bending them gently.

Chapter 2 Paper Handling 2-24

4. Make sure the flaps of the envelopes are fiat and not curled.

FLAF

IIII1

5. Insert the stack of envelopes into the multi-purpose tray until it stops, so that the right

edge of the stack is aligned with the right side of the multi-purpose tray. Then slide the

paper guide snugly against the left edge of the stack.

Insert the envelopes with the print side up.

Feed the top of the envelope (return address portion) into the multi-purpose tray

first.

Make sure the back flap is toward the multi-purpose tray.

Chapter 2 Paper Handling 2-2S

The MultiPASS is now ready to print envelopes.

_iiiiiill_iiiii_iii!_iiiii_iiii!_!_!"i!_!_,,_,_!_iiiiiii_i_,iii!_!_!"i!_!_":_!!iii_:;ii_iii!i!!i!!!i!i!iiiiiiil,iii!i!i!iii!_,_ii:i::!i!:i_'_iiiiiii_¸iiiiii,ii_!ii!iiii_i{iiliii!i!i17'_,_!,iii_i,_,_iiiii_!!?_:',ii_!ii!iiii_iiii!i!i!iii!_,_ii:i::!i!:i_iii!_!_!¸¸_¸¸¸¸_!!iii_:;ii_

This section provides guidelines for printing on Canon's specialty papers and describes special

procedures required for high resolution paper, fabric sheets, and banner paper.

Specialty Paper Guidelines

Be sure to read any instructions that come with your Canon specialty paper. These instructions

.............................provide important information regarding how to achieve the highest print quality with these

}: papers.

Chapter 2 Paper Handling 2-26

Follow these guidelines:

ii!i_!i_!i!!i!!i!!i!ii!iil

When feeding transparencies or back print film, remove each sheet after it is delivered,

being careful not to touch the document tray. Do not allow film sheets to stack up in the

output tray. (Should you dirty the document tray when removing the sheets, wipe the

document tray clean with a clean, soft, lint-free cloth moistened with water or diluted

dishwashing detergent solution.)

Let the printed sheets of film or paper dry completely before storing them.

Paper Type Drying Time

Canon High Gloss Film

Canon Glossy Photo Paper

Canon Fabric Sheet

Canon Transparencies

Canon Back Print Film

10 minutes

1 hour

15 minutes

When your output has dried completely, cover its printed side with a sheet of plain (not

coated) paper before storing it; this is recommended even if you place the sheets of film in

a clear file or plastic holder.

Chapter 2 Paper Handling 2-27

ii!i_!i_!i!!i!!i!!i!ii!iil

When loading transparencies or back print film, insert one sheet of plain paper as the last

sheet in the stack.

Do not leave film in the multi-purpose tray for long periods of time. Dust and dirt may

accumulate on the film resulting in spotty printing.

To avoid smudging caused by fingerprints, use a pair of thin cloth gloves while loading and

handling film.

To avoid fading, do not expose printed film to prolonged sunlight.

Store unused papers and films fiat. Do not remove papers from their protective packaging

until you are ready to use them.

Store unused film at temperatures between 59°F and 86°F (15°C and 30°C). The relative

humidity should be between 10% and 70%.

Chapter 2 Paper Handling 2-28

Uncurling Back Print Film

Follow these steps to uncurl back print film:

1. Cover the nonglossy side of the film with a sheet of plain paper.

2. Roll the film and paper up in the direction opposite to the curl.

Do not roll the film too tight.

The film and paper rolled together should be about one inch (2.5 cm) in diameter.

Chapter 2 Paper Handling 2-29

3. Keepthefilmrolledupforaboutfiveminutes.

Youmaywanttofastentherollwithasmallpieceoftape.

Printing on High Resolution Paper

To load High Resolution Paper in the MultiPASS, follow the same procedure as for loading

paper in the multi-purpose tray. However, before printing, be sure to raise the paper output

guides, as described below.

Loading Paper in the Multi-Purpose Tray

After using a package of High Resolution Paper, be sure to perform the cleaning operation.

Using the Cleaning Sheet

Using the Paper Output Guides

When printing on High Resolution Paper or Banner Paper, use the guides on the paper output

tray to help support the printed sheet as it exits the unit. This will keep the sheet from sagging

and pulling through the unit as it exits, which can lead to poor print quality.

Chapter 2 Paper Handling 2-30

1. Raise both paper output guides to a vertical position.

Always raise both paper output guides.

2. When you finish printing on High Resolution Paper or Banner Paper, lower the paper

output guides.

Always lower the paper output guides when using the MultiPASS as a fax machine; in the

raised position they can cause the faxes to pile up and jam.

Chapter 2 Paper Handling 2-31

Using the Cleaning Sheet

Canon's High Resolution Paper is designed for high quality printing. This paper is specially

coated to produce delicate color output.

After using a package of High Resolution Paper (200 sheets) you need to use the cleaning sheet,

provided with the paper, to remove paper dust from the unit's rollers; this will help prevent

paper feed problems.

1. Make sure the paper thickness lever is set to the left D.

Setting the Paper Thickness Lever

CAUTION

To avoid paper jams, smearing, and other problems, do not open the ADF to set the paper

thickness lever while the MultiPASS is printing.

Chapter 2 Paper Handling 2-32

2. Remove the covers from the two pieces of tape on the cleaning sheet.

3. With the sticky side out (toward you) and down (going into the multi-purpose tray),

insert the sheet into the multi-purpose tray until it stops, so that the right edge of the

sheet is aligned with the right side of the multi-purpose tray. Then slide the paper guide

snugly against the left edge of the cleaning sheet.

Chapter 2 Paper Handling 2-33

4. Open the document tray.

Function 5. Press Function.

Cleaning

6. Press Cleaning.

NOZZLE CHECK

08 02

CZ_O

v A

7. Use V or ^ to select ROLLER CLEANING.

ROLLER CLEANING

Chapter 2 Paper Handling 2-34

Set 8. Press Set.

The MultiPASS feeds the cleaning sheet into the MultiPASS and cleans the rollers.

Printing on Fabric Sheets

Fabric Sheets for Canon printers come with a booklet that describes special handling

procedures. Be sure to look through this booklet for special information regarding the fabric

sheet.

Do not use the fixing agent that is supplied with the Fabric Sheet. This agent is not needed

when printing with the MultiPASS.

Do not touch newly printed fabric sheets until the ink has dried completely. This takes about

an hour.

Chapter 2Paper Handling 2-35

Follow this procedure to load and print on Fabric Sheets:

1. Make sure the paper thickness lever is set to the right r_.

Setting the Paper Thickness Lever

CAUTION

To avoid paper jams, smearing, and other problems, do not open the ADF to set the paper

thickness lever while the MultiPASS is printing.

Chapter 2 Paper Handling 2-36

2. With the cloth side out (toward you) and the open end up (away from the multi-purpose

tray), insert one sheet into the multi-purpose tray until it stops, so that the right edge of

the sheet is aligned with the right side of the multi-purpose tray. Then slide the paper

guide snugly against the left edge of the sheet.

OPEN END AT THE TOP

Chapter 2 Paper Handling 2-37

3. Your MultiPASS is now ready to print. Set your PC to print on the fabric sheet.

4. When the fabric sheet is printed, let it dry for about one hour to allow the ink to dry

completely.

5. When dry, peel the film backing from the printed fabric sheet.

6. Wash the printed fabric sheet for about three minutes under lukewarm running water to

remove extra ink.

7. Hang the fabric sheet up to dry it again.

8. Iron the dried fabric sheet with a clothes iron.

See the booklet that comes with the Fabric Sheet for details on drying and washing.

Chapter 2 Paper Handling 2-38

Printing on Banner Paper

Banner paper is a continuous sheet of paper with perforations at equal distances along its

length, where it can be cut to the length required. For best results, use Canon's Banner Paper.

To set up a print job on banner paper, you must decide on the number of sheets you need. The

banner can be a maximum of five actual printed pages (for a total of six pages, including the

first sheet on which the banner cannot be printed).

Always leave an extra sheet at the end of the banner -- just in case the type runs over.

Printing on banner paper requires quite a bit of ink. If you think your BJ cartridge may run

out of ink, use a new BJ cartridge.

For best print results on banner paper, use light design patterns.

To prevent ink from running over the edges of the sheet, print within the margins.

Appendix A, Specifications

Chapter 2 Paper Handling 2-39

1. Place the MultiPASS near the edge of a table so that the paper can flow over the edge as it

exits the unit.

Make sure the paper rest is extended.

Chapter 2 Paper Handling 2-40

2. Make sure the paper thickness lever is set to the left D.

Setting the Paper Thickness Lever

CAUTION

To avoid paper jams, smearing, and other problems, do not open the ADF to set the paper

thickness lever while the MultiPASS is printing.

Chapter 2 Paper Handling 2-41

3. Raise both paper output guides to a vertical position.

Chapter 2 Paper Handling 2-42

4. Cut the banner paper along one of the perforations to the length required.

Your banner can be up to six sheets (66 inches/1676 mm) long.

Chapter 2 Paper Handling 2-43

5. Place the banner paper behind the unit on a flat surface.

6. Gently fold along the perforations between the first and second sheets.

Chapter 2 Paper Handling 2-44

7. Insert the first sheet into the multi-purpose tray until it stops, so that the right edge of

the sheet is aligned with the right side of the multi-purpose tray.

Make sure the sheets behind the unit are aligned with the multi-purpose tray.

Chapter 2 Paper Handling 2-4S

8. Slide the paper guide against the left edge of the sheet, leaving a 0.04 inch (1 mm) gap

between the paper guide and the edge of the sheet.

Make sure the sheet is under the tabs on the multi-purpose tray.

Chapter 2 Paper Handling 2-46

9. Your MultiPASS is now ready to print. Set your PC to print on the banner paper.

Allow the paper to flow over the edge of the table as it exits the MultiPASS.

Chapter 2 Paper Handling 2-47

This chapter provides instructions for printing a document from a Windows application with

your MultiPASS and for changing the printer settings.

Printing a Document ................................................................................................................. 3-3

Printing Envelopes ..................................................................................................................... 3-4

Working With Print Options (Windows 98/95) ...................................................................... 3-5

® Changing the Printer Settings: A Summary ....................................................................... 3-5

® Choosing a Print Mode ........................................................................................................ 3-6

® Changing the Print Mode Settings ..................................................................................... 3-10

® Editing a Custom Print Mode ............................................................................................ 3-19

® Deleting a Custom Print Mode .......................................................................................... 3-2(/

® Saving a Custom Print Mode as a File ............................................................................... 3-21

® Setting Paper Options ......................................................................................................... 3-23

® Setting Other Print Features ............................................................................................... 3-28

® Creating or (;hanging a Stamp ........................................................................................... 3-31

® Setting Default Printer Options ........................................................................................ 3-40

® Displaying Printer Driver Information ............................................................................. 3-40

Chapter 3 Printing 3-1

Worldng With Print Options (Windows NT) ..................................................................... 3-41

® Changing the Printer Settings: a Summary ..................................................................... 3-41

® Choosing a Print Mode .................................................................................................... 3-42

® Changing the Print Mode Settings .................................................................................. 3-45

® Editing a Custom Print Mode .......................................................................................... 3-54

® Deleting a Custom Print Mode ........................................................................................ 3-55

® Saving a Custom Print Mode as a File ............................................................................. 3-56

® Setting Paper Options ....................................................................................................... 3-58

® Setting Default Printing Options ..................................................................................... 3-64

® Displaying Printer DrNer Information ........................................................................... 3-66

Sharing the Printer Installation ............................................................................................ 3-66

® Setting Up Your MultiPASS for Sharing .......................................................................... 3-67

® Installing the Printer Driver on a Client System ............................................................. 3-69

Chapter 3 Printing 3-2

iilii?iiiiiii!i!ii i¸iiiii!i!!i!iiiiii!ii!iiii i!ii!ili

Once you have installed the MultiPASS software, you are ready to print a document using the

MultiPASS. You can print from any Windows application that supports printing, such as Word

for Windows.

Printer options are initially installed using default settings, enabling you to print immediately.

These options determine what your documents look like when printed. For example, they

define such settings as the paper size and page orientation.

Instructions for printing a document can vary somewhat for different Windows applications.

Therefore, for detailed instructions, see the user documentation for the specific application

from which you are printing.

The following instructions summarize the general procedures for printing a document.

To print a document:

1. With your document open, click the Print command. (In most Windows applications, the

print command is on the File menu or toolbar.)

2. In the Print dialog box, make sure the MultiPASS printer is selected in the Printer box.

The MultiPASS printer appears as the selected printer if you specified it as the default

printer when you installed the printer driver and Desktop Manager software during setup.

3. Click the command to print your document (usually OK or Print).

The document is printed to your MultiPASS.

Chapter 3 Printing 3-3

When printing envelopes, use the following guidelines for the best results.

Use the appropriate size envelope: U.S. Commercial size number 10 or European size DL.

Although other envelope sizes might fit in the paper tray, using them may not provide

consistent printing results.

Avoid using the following types of envelopes. They may cause jams or smears, or may

damage your printer:

• With windows, holes, perforations, cutouts, and double flaps

• Made with special coated or deeply embossed paper

• With peel-off sealing strips

• With letters enclosed in the envelope.

Be sure to place envelopes faceup when printing.

Stack up to 10 envelopes in the multi-purpose tray to feed the envelopes automatically for

printing.

Loading Envelopes

Chapter 3 Printing 3-4

%ii!!_J_:_ii:iiiii_,_!_!!iii!!!!i_iiiiiiiii_!_!!i_!i!!i:ilili!ii!_i_i %ii!!_Jiiiiiii!i!ii:)i!_i!iii?_!_!!iiiiii_!_!!i_i!i!ii:i¸ i_!iiiil)iii!i!i!iii!_:{:ii_iiii_:_iiiiii_!_!!i_:!!iiii__%_J_::_:_;_:_>_%__!_!!!!!_iiiii_!_i_i_!!!!i!!_iS!_!!!!_iiiiii_!_i:!_!!!!i!_:!_i_i_!_!!_!!i

This section provides information on setting and changing your printing options if you are

using Windows 98195. If you are using Windows NT, see the "Working With Print Options

(Windows NT)" section presented later in this chapter.

Changing the Printer Settings: ASummary

Print options are the settings that determine how your document looks when it is printed.

Print options are initially installed using default settings, allowing you to print documents

immediately. However, you may want to change these settings for certain documents.

The following instructions summarize the general procedures for changing printer settings.

For detailed information on specific printer options, refer to later sections in this chapter.

To change print options:

1. With your document open, click the Print command. (In most Windows applications, this

command is on the File menu or toolbar.)

2. In the Print dialog box, click Properties.

3. In the Printer Properties dialog box, on the Main, Paper, and Features tabs, specify the

desired printer options.

4. If you are dissatisfied with your changes on a particular tab and want to revert to the

default settings, click Defaults.

Chapter 3 Printing 3-S

5. To save the changes and close the Printer Properties dialog box, click OK.

To save the changes and leave the dialog box open, click Apply.

To close the dialog box without saving any changes, click Cancel.

Choosing a Print Mode

When printing a document, you choose a print mode. A print mode specifies print quality and

color settings. Initially when you first install the MultiPASS software, there are a number of

factory-defined print modes. You can temporarily change the settings for a predefined print

mode when printing a particular document. You can also save your changed settings as a new

print mode to use when printing future documents.

Chapter 3 Printing 3-6

To choose a print mode:

1. In the Printer Properties dialog box, select the Main tab.

Chapter 3 Printing 3-7

2. Under Choose Print Mode, select the predefined print mode that best suits your

document.

With the initial installation of the software, the following factory-defined print modes are

available:

Text

Click if the majority of your document consists of text.

Auto

Click to have the system check the contents of the document. The appropriate color

processing is automatically selected, and the document is printed at a higher quality

than Text mode.

•Graphics

Click if you desire crisp and sharp border distinctions between the colors of your

illustrations.

Photo

Click if you want your images to appear smoother and lifelike in color. Because the

Photo print mode provides a high print quality, expect your print job to take longer to

complete.

Super Photo

Click when you want to make an exact replica of an original photo image. Super Photo

is most effective when used in conjunction with the Photo BJ cartridge and high

resolution or glossy photo paper.

Chapter 3 Printing 3-8

•Draft

Click if you would like to print your document quickly but with a lower print quality.

The Draft print mode is ideal for longer documents and proofreading purposes.

• Camera

Click to print images taken with a digital camera.

The quality and color settings for the mode you select are displayed in the corresponding

boxes and illustration area below the Choose Print Mode option.

If you want to temporarily change the following settings for the predefined mode you

selected:

In the BJ Cartridge box, click the type of BJ cartridge you want to use for printing your

document (such as black or color).

Select Grayscale Print if you want color data in your document converted to grayscale

(monochrome) values.

In the Media Type box, click the medium on which you want to print your document

(such as plain paper or envelope).

Chapter 3 Printing 3-9

Changing the Print Mode Settings

You can temporarily change the settings for a factory-defined print mode, to print your

current document. You can also define and save a custom print mode to fit the needs of a

particular print job. Once saved, a custom print mode can be changed and resaved. If you do

not save a custom print mode, it is available only for the current print job.

The following instructions summarize the procedures for changing print mode settings.

To change print mode settings:

1. In the Printer Properties dialog box, on the Main tab, click the print mode you want to

change. Then click Advanced.

2. In the Properties dialog box, specify your desired print mode settings on the Quality and

Color tabs.

If you want to save your settings to print future documents, click the Save tab and save the

settings as a custom print mode.

| Saving a Custom Print Mode as a File

When you have completed your entries on the Quality and Color tabs (and optionally

Save tab), click OK or Cancel to close the dialog box.

If you did not save your settings as a print mode on the Save tab: Click OK to save your

settings temporarily to print only the current document; click Cancel to close the dialog

box without saving your changes.

Chapter 3 Printing 3-10

Setting Quality Print Mode Options

You define the following options on the Quality tab in the Printer Properties dialog box. The

setting of one quality option may affect the settings available for another quality option. For

example, if you set the BJ cartridge as Photo, the Halftoning option is automatically set to

Diffusion.

Chapter 3 Printing 3-11

BI Cartridge

Select the type of cartridge you want to use for printing (such as black, color, or photo).

Grayscale Print

Select if you want color data in your document converted to grayscale monochrome

values.

Media Type

Click the medium on which you want to print your document (such as plain paper or

envelope).

Paper Feed

If available, select the desired method for feeding paper into the printer.

Print Quality

Move the slider to set the desired balance between print speed and print quality. Generally,

the higher (or finer) the print quality, the slower the print speed.

Half toning

Select the desired halftoning method:

•Auto

Click to have the system automatically use the most appropriate halftoning method

based on the different types of image data in your document.

•Fine (Fast)

Click to simplify the halftoning process, and print text and tables at a higher speed.

Chapter 3 Printing 3-12

Fine

Click to use a small pattern of dots that creates a smooth appearance with an average

range of grayscales. This setting offers a faster printing speed and is best for printing

business graphics.

Diffusion

Click to place individual dots randomly to achieve subtle grayscale gradations. This

setting is best suited for documents with finely detailed graphics or photographic

images. The setting takes longer to print, but offers a higher quality of printed output.

Image Optimizer

Select to smooth the jagged appearance of an image when printing. This option is

particularly useful for low-resolution images such as Web pages. Optimization may not

work well with some applications, or with certain image resolutions. Selecting this option

may increase the print time.

Photo Optimizer

Select to adjust a digital camera image when printing. This option adjusts the color

balance if the printed image is unsatisfactory.

Whole Page

If you selected Photo Optimizer, select this option to adjust multiple graphic images

appearing on a single page.

Chapter 3 Printing 3-13

Setting Color Print Mode Options

To ensure colors are printed accurately, you set the following options on the Color tab in the

Properties dialog box.

Chapter 3 Printing 3-14

Color Adjustment

Select to adjust the differences between display colors and printed colors.

ICM

If available, select this option if you want to use the image color management (ICM)

system used by Windows.

Color Balance

Move the scroll box to adjust the balance for the listed colors. Move to the right for a

darker shade of color, to the left for a lighter shade of color.

The overall coloration is modified when you change the balance of the color inks. Since

color is generally adjusted from within your software application, use this option for fine

adjustments only.

Output Style

Select your desired output emphasis:

•Accurate

Click to emphasize accurate, natural-looking intermediate colors (such as skin tones, or

sky or natural green colors).

• Vivid

Click to emphasize vivid, brilliant primary colors (for example, for computer graphics

and illustrations).

•Auto

Click to have the system automatically use the appropriate style, based on your type of

image.

Chapter 3 Printing 3-1 S

Brightness

Adjust the overall darkness of the intermediate colors without changing the coloration for

pure white and pure black:

Light

Click Light if you do not want to adjust the brightness.

Normal, Dark, or Very Dark

Click for an overall darker appearance. The contrast of the bright areas is higher, and

the contrast of the dark areas is lower.

Intensity

Move the slider to increase or decrease the level of darkness or lightness of your

document.

Saving a Custom Print Mode

After you change the settings on the Quality and Color tabs, you can save the print mode for

future use. For example, one print mode may be appropriate when printing a Word document,

and another when printing a Photoshop graphic. To quickly set options for printing your next

document, you can select your saved print mode.

Chapter 3 Printing 3-16

! ?iiiiiiii !iiiiiiiiiii{iiiiiliiiiiiiii{iiiii iiiii!/iiiii!i!ii!iiiiiiiiiii!

iiiii!!ii_Iiiiiiiiiiiiiii!!iii_!i_!!_i:i_!ii!i_i_!!i!_i!i_i!!i_i_ii_iiii_i!:!_!i_i_!_i_i!i_!_!i_i!_!i_ii_!_ii!i_i_i_!_i_!_!!_i_i!i!_i_!_i!_i!i_i_ii_!_i_i_i_ii!!!_!iii_!_iiii!i!i!i_i_!i_!i_!i!ii!_i_!_i_!_i_ii_i_i_i_!!!i_!i_i_ii!_

Select_opti......t_ing_forp6ntinggraphicimages.

To save the custom print mode:

1. On the Save tab, enter a name for the new print mode in the Title box.

2. In the Icon Selection box, click an icon to illustrate your new print mode. The icon you

select for your custom print mode will then appear in the Choose Print Mode box on the

Main tab.

Chapter 3 Printing 3-17

3. In the Description box, type an internal description of the print mode.

4. Click Save.

Adjusting the Order of Displayed Print Modes

The factory-defined and custom print mode icons display on the Main tab in a predefined

order. If the current order is not convenient for you, you can move the icons, thereby adjusting

the display order.

To adjust the display order of the print mode icons:

1. On the Save tab, in the Saved Settings box, click the print mode icon you want to move in

its display order.

Move Left Move Right

Chapter 3 Printing 3-18

2. Click Move Right or Move Left to move the icon as desired. Or, drag the selected icon to

the desired position.

The print mode icons display in the order you assign.

Editing a Custom Print Mode

You can change the settings of any saved custom print mode. For example, you may want to

define a different cartridge for a custom print mode you created earlier.

You cannot permanently change and save the settings for a factory-defined print mode.

To edit a custom print mode:

1. In the Printer Properties dialog box, on the Main tab, click the custom print mode that

you want to edit.

2. Click Advanced.

3. In the Properties dialog box, on the Quality and Color tabs, make your desired changes.

4. On the Save tab, make sure that the print mode that you specified in Step 1 is selected in

the Saved Settings list. Then click Save.

Your setting is saved with your new changes.

Chapter 3 Printing 3-19

Deleting a Custom Print Mode

When you decide that you no longer need one of your saved custom print modes, you can

delete it.

You cannot delete a factory-defined print mode.

To delete a custom print mode:

1. In the Printer Properties dialog box, on the Main tab, click the custom print mode that

you want to delete.

2. Click Advanced.

3. In the Properties dialog box, on the Save tab, make sure the print mode you clicked in

Step 1 is selected in the Saved Settings box. Then click Ddete.

4. When prompted, confirm that you want to delete the print mode.

Your custom print mode no longer appears.

Chapter 3 Printing 3-20

Saving a Custom Print Mode as a File

To keep the number of custom print modes stored on the Main tab to a minimum, you can

save a print mode as a file. Once a custom print mode is saved, you can delete the print mode

from the list of your saved settings.

Anytime you need the print mode, however, you can retrieve the file.

To saveacustom print modeas a file:

1. In the Printer Properties dialog box, on the Main tab, click Advanced.

2. In the Properties dialog box, select the Save tab.

3. In the Saved Settings list, click the print mode that you want to save as a file.

4. Click Save As.

5. In the Save File dialog box, click the folder where you want to save the file. Then type a

name for the file.

6. Click OK.

Your custom print mode is saved in the folder and with the file name you specified.

Chapter 3 Printing 3-21

Retrieving a Custom Print Mode File

When you need to print a document using a print mode you previously saved as a file, you can

retrieve the print mode file.

To retrieve a custom print mode file:

1. In the Printer Properties dialog box, on the Main tab, click Advanced.

2. In the Properties dialog box, click the Save tab and then click Open.

3. In the Open File dialog box, click the following: the folder where you saved your print

mode; the name of the file for your saved print mode that you want to retrieve; and the

corresponding icon for the saved print mode.

4. Click OK.

Your retrieved print mode appears in the Saved Settings box on the Save tab and in the Choose

Print Mode box on the Main tab.

Chapter 3 Printing 3-22

Setting Paper Options

In addition to choosing the print mode and changing any print quality and color settings, you

can set the following options on the Paper tab in the Printer Properties dialog box.

Chapter 3 Printing 3-23

Page Size

Select the size of the page you want to use for your document.

Often, the page size specified here is the page size you specified when you created your

document in your Windows application.

If you want to define your own page size, click Custom. Then, in the Custom Paper Size

dialog box, specify the width, height, and unit measure for the size.

Normal-size Printing

Click if you want to print your document in its actual size, not reducing or enlarging the

size of the printing.

Scaled Printing

Click if you want to reduce or enlarge the printing of your document.

Chapter 3 Printing 3-24

Scaling

If you selected Scaled Printing, select the percentage of reduction or enlargement.

Page Layout Printing

Click if you want to print more than one page on a single sheet of paper. Then, on the

Features tab, you can specify the desired page layout options.

Setting Other Print Features

Banner Printing

Click if you want to print a banner.

Printing a Banner

Printer Paper Size

If you selected Scaled Printing or Page Layout Printing, select the size of the paper in your

printer on which you are printing.

If you want to define your own paper size, select Custom. Then, in the Custom Paper Size

dialog box, specify the width, height, and unit measure for the size.

Orientation

Click the orientation to determine how your document is printed on the page: Portrait to

print the contents of your document vertically on the page, or Landscape to print the

contents of your document horizontally on the page.

Chapter 3 Printing 3-25

Printing a Banner

Although your MuItiPASS printer is capable of printing a banner, there are some limitations to

the banner printing feature. These limitations are as follows:

The MultiPASS printer cannot print on the first sheet of banner paper. As a result, when

printing, you must always allocate one sheet more than the length of your actual banner.

The banner can be a maximum of five actual printed pages (for a total of sixpages,

including the first sheet on which the banner cannot be printed).

To prepare your MultiPASS printer for banner printing:

1. Make sure the paper rest is extended.

2. Make sure the paper thickness lever is set to the left.

3. Insert the banner paper into the printer. Make sure that you insert the first page so that

the fold between the first and second pages is facing up.

4. Verify that the side of the paper that is facing up is the side on which you want the banner

to appear.

5. Raise both paper output guides to a vertical position.

Chapter 3 Printing 3-26

To setyour banner printing options and print your banner:

1. From within the application that you used to create the banner, click the Print command.

2. In the Print dialog box, under Print Range, specify the range of the pages to print.

Remember that you cannot print on the first page of your banner paper. Thus, if you want

to print a banner that is the maximum length, under Print Range, specify printing from

page 2 to page 6 for a total of five actual printed pages.

3. Click Properties.

4. In the Printer Properties dialog box, on the Main tab, select the print mode.

5. Click Advanced.

6. In the Properties dialog box, on the Quality tab, select Plain Paper in the Media Type box.

Then click OK.

In the Printer Properties dialog box, on the Paper tab, select your banner paper size in the

Paper Size box. Then select Banner Printing.

In the MultiPASS printer message box, click OK. Then in the Printer Properties dialog

box, click OK.

9. In the Print dialog box, click the print command (usually OK or Print).

Your banner is printed by your MultiPASS printer.

Chapter 3 Printing 3-27

Setting Other Print Features

You set the following options on the Features tab in the Printer Properties dialog box,

Chapter 3 Printing 3-28

BackgroundPrinting

Clickif youwanttocontinueworkinginyourapplicationwhileyourdocumentis

printing.

Copies

Specifythenumberof copiesofthedocumentyouwanttoprint.

Reverse Order

If you are printing a multi-page document, click if you want to print the last page first.

Collate

If you are printing multiple copies of a multi-page document, click to have all pages of the

document print before the next copy of the document is printed. If this option is not

selected, each page in turn is printed the number of times needed for the number of

copies you specified.

Page Layout

Select if you want to print more than one page of your multiple page document on a

single sheet of paper. If you had selected Page Layout on the Paper tab, the option is

automatically selected on the Features tab.

If you select this option, you then choose the order in which the pages print on the sheet

of paper. You can also indicate whether you want a frame placed around each page, to

visually separate each page from one another.

The page graphic on the left illustrates your selected page layout.

Chapter 3 Printing 3-29

Pages

If you selected Page Layout, click the number of pages you want to print on a single sheet

of paper.

Page Order

If you selected Page Layout, click the order in which you want the pages of your document

to print on the single sheet of paper. The icons illustrate the available choices, based on the

number of pages you chose to print on a sheet of paper.

Frame Border

If you selected Page Layout, select if you want each page outlined with a border (a solid-

line flame around each page). The border helps to distinguish the different pages from one

another on the sheet of paper.

Stamp

If you want your document printed with a watermark stamp, click a predefined stamp. You

may want to print your document with a watermark stamp that designates the status of

the document. For example, you want to print your document with a stamp that marks the

document as confidential or a draft version. When you have selected a particular stamp,

you then select how you want the stamp to print:

• Stamp First Page Only

Select if you prefer to print the stamp only on the first page of your printed document,

rather than all the pages.

Chapter 3 Printing 3-30

Place Stamp Over Text

Select if you prefer to print the stamp over the text within your document. This setting,

however, may interfere with the readability of your printed document. Instead, clear

this option to print the stamp in back of the text within your document. In this case,

the text of your document prints over the stamp which may preserve the readability of

your printed document.

The page graphic on the left side of your screen illustrates your selected stamp (see screen on

page 3=28).

Creating or Changing a Stamp

When first installed, the software provides certain factory-defined stamps. You can change the

settings of a predefined stamp or create one of your own.

In creating or changing a stamp, you define its various characteristics, such as the text, font,

font size, color, and placement on the page.

Chapter 3 Printing 3-31

To create or change an existing stamp:

1. On the Features tab, in the Stamp box, click one of the following:

• The existing stamp you want to change

• None to create a new stamp

Chapter 3 Printing 3-32

2. Click Stamp Settings.

3. In the Stamp Settings Properties dialog box, specify the features of your stamp on the

Text, Color, and Placement tabs.

The graphic on the left side of your screen illustrates your selected stamp settings.

4. To save your stamp settings, click Save. When prompted, confirm that you want to save

your stamp.

To cancel your settings, click Cancel.

Chapter 3 Printing 3-33

Specifying the Text of aStamp

You define the following stamp options on the Text tab in the Stamp Settings Properties dialog

box.

Chapter 3 Printing 3-34

Stamp Text

Type characters for your stamp.

Outline

Click the type of border you want around the stamp text, if any.

True Type Font

Click the type of font you want for your stamp text.

Size

Click the point size of the font you want for the stamp text.

Bold

Select if you want to make the stamp text boldfaced.

Italic

Select if you want to make the stamp text italicized.

Chapter 3 Printing 3-35

Setting the Color of aStamp

You can select a predefined color from the color palette, or customize a color and optionally

add it to the palette. You specify the following options on the Color tab in the Stamp Settings

Properties dialog box.

Chapter 3 Printing 3-36

To set the color of the stamp text:

Under Palette, select an available color shown in the color palette. The selected color is used

for the text of your stamp.

To customize a color:

Under Palette, select the color that is closest to your desired custom color.

Under Color, move the scroll box for each of the listed colors until you've reached the

desired color mix for your custom color.

If you want to save your custom color in the palette, click Add to Palette. The newly

created color is added to the last row on the color palette. If the last row has been filled

with custom colors you created previously, you can choose to replace the oldest existing

custom color.

Chapter 3 Printing 3-37

Setting the Placement of aStamp

You can indicate the position on the page where and how you want the stamp to appear. You

set the following options on the Placement tab in the Stamp Settings Properties dialog box.

Chapter 3 Printing 3-38

Position

Selectthedesiredplacementonthepage.If youwanttodefineyourownplacement,

clickCustom.Thenin theX-PositionandY-Positionboxes,selecttheX-axisandY-axis

coordinatesforthepositionofthestamp.

Youcanalsoclickthestampin thepageillustrationontheleftanddragthestamptothe

desiredpositiononthepage.

Orientation

Selectthenumberofdegreestospecifytheangleofrotationofyourstamp.Anegative

numberofdegreesrotatesthestampclockwise.

Deleting aStamp

If you decide you no longer use a particular stamp, you can delete it.

To delete a stamp:

1. In the Printer Properties dialog box, select the Features tab.

2. In the Stamp box, click the stamp you want to delete. Then click Stamp Settings.

3. In the Stamp Settings Properties dialog box, click Delete.

4. When prompted, confirm that you want to delete the selected stamp.

Chapter 3 Printing 3-39

Setting Default Printer Options

You can access printer driver options directly from the Windows desktop, before actually

printing a document, to change the default settings.

To set the default printer options:

1. On the Windows desktop, click Start, point to Settings, and then click Printers.

2. In the Printers window, select the MultiPASS printer icon.

3. On the File menu, click Properties.

4. In the Properties dialog box, specify your changes on the appropriate tabs and click OK.

The following tabs provide standard Windows options for your printer driver: General,

..............................Details, and Sharing tabs in Windows 98195, and Color Management tab in Windows 98.

For details about these options, see your Windows user documentation.

Displaying Printer Driver Information

You can review information about your printer driver, such as the version and copyright.

To do so, on the Main tab in the Printer Properties dialog box, click About.

Chapter 3 Printing 3-40

%ii!!_J_:_:ii:iiiii_,_!!!iii!!!!iiiiiiiiii_!!!i_!i!!i:ilili!ii!_i_i%11!!'_Jiiiliii!i!ii:!i!i!iilJ:i!_i!iii?_¸¸'_!!!iiiiii_!!!i_i!i!ii:i_!iiiil)_iii!i!i!iii!_i!i!_i:iiiii_:_:iiiiii_!!!i_!!iiii_ii!i!i%11!!'_Jiiilii_!!!i__!_i::_:!iiiii_:_:iiiiii_i_¸¸¸:i!!illiii!i!i!!!!iiiiiiii!iiiii¸¸¸¸_!ii!ii!i

This section provides information on setting and changing your printing options if you are

using Windows NT. If you are using Windows 98195, see the "Working With Print Options

(Windows 98195)" section presented earlier in this chapter.

Changing the Printer Settings: ASummary

Print options are the settings that determine how your document looks when it is printed.

Print options are initially installed using default settings, allowing you to print documents

immediately. However, you may want to change these settings for certain documents.

The following instructions summarize the general procedures for changing printer settings.

For detailed information on specific printer options, refer to later sections in this chapter.

To change print options:

1. With your document open, click the Print command. (In most Windows applications,

this command is on the File menu or toolbar.)

2. In the Print dialog box, click Properties.

Chapter 3 Printing 3-41

Choosing

In the Printer Properties dialog box, on the Main and Paper tabs, specify the desired

printer options.

If you are dissatisfied with your changes on a particular tab and want to revert to the

default settings, click Defaults.

To save the changes and close the Printer Properties dialog box, click OK.

To close the dialog box without saving any changes, click Cancel.

a Print Mode

When printing a document, you choose a print mode. A print mode specifies print quality and

color settings. Initially when you first install the MultiPASS software, there are a number of

factory-defined print modes. You can temporarily change the settings for a predefined print

mode when printing a particular document. You can also save your changed settings as a new

print mode to use when printing future documents.

Chapter 3 Printing 3-42

To choose a print mode:

1. In the Printer Properties dialog box, select the Main tab.

Chapter 3 Printing 3-43

2. Under Choose Print Mode, select the predefined print mode that best suits your

document. With the initial installation of the software, the following factory-defined

print modes are available:

• Text

Click Text if the majority of your document consists of text.

•Graphics

Click Graphics if you desire crisp and sharp border distinctions between the colors of

your illustrations.

Photo

Click Photo if you want your images to appear smoother and lifelike in color. Because

the Photo print mode provides a high print quality, expect your print job to take longer

to complete.

Super Photo

Click Super Photo when you want to make an exact replica of an original photo image.

Super Photo is most effective when used in conjunction with the Photo BJ cartridge

and high resolution paper.

•OHP

Click OHP if you want to print on transparencies.

Draft

Click Draft if you would like to print your document quickly but with a lower print

quality. The Draft print mode is ideal for longer documents and proofreading

purposes.

The Printer Illustration area shows the settings for the current print mode. The Description

box displays a simple explanation or note about the selected print mode.

Chapter 3 Printing 3-44

Changing the Print Mode Settings

You can temporarily change the settings of a factory-defined print mode, to print your current

document. You can also define and save a custom print mode to fit the needs of a particular

print job. Once saved, a custom print mode can be changed and resaved. If you do not save a

custom print mode, it is available only for the current print job.

The following instructions summarize the procedures for changing print mode settings.

To change print mode settings:

1. In the Printer Properties dialog box, on the Main tab, select the print mode you want to

change. Then click Change.

2. In the Properties dialog box, specify your desired print mode settings on the Quality and

Color tabs.

If you want to save your settings to print future documents, select the Save tab and save

your settings as a custom print mode.

When you have completed your entries on the Quality and Color tabs (and optionally the

Save tab), click OK or Cancel to close the dialog box.

If you did not save your settings on the Save tab: Click OK to save your settings

temporarily to print only the current document; click Cancel to close the dialog box

without saving your changes.

Chapter 3 Printing 3-45

Setting Quality Print Mode Options

You define the following options on the Quality tab in the Properties dialog box.

Chapter 3 Printing 3-46

BI Cartridge

Select the type of cartridge you want to use for printing:

•Color/Black

Click when you are using the BC-21e Color or BC-20 Black BJ Cartridge.

• Photo Color

Click when you are using the BC-22 Photo BJ Cartridge.

Print Quality

Move the slider to set the desired print quality between Fast and Fine to choose the best

balance between print speed and print quality.

Half toning

Selecting the desired halftoning method:

Fine

Select to use a small pattern of dots that creates a smooth appearance with an average

range of grayscales. This setting offers a faster printing speed and is best for printing

business graphics.

Diffusion

Select to place individual dots randomly to achieve subtle grayscale gradations. This

setting is best suited for documents with finely detailed graphics or photographic

images. The setting takes longer to print, but offers a higher quality of printed output.

Media Type

Select the type of printing medium (such as plain paper or envelopes).

Chapter 3 Printing 3-47

Setting Color Print Mode Options

To ensure colors are printed accurately, you set the following options on the Color tab in the

Properties dialog box.

Chapter 3 Printing 3-48

Color Adjustment

Select to adjust the differences between display colors and printed colors.

Color Balance

Move the slider to adjust the balance for the listed colors. Move the slider to the right for a

darker shade of color, to the left for a lighter shade of color.

The overall coloration is modified when you change the balance of the four color inks.

Since color is generally adjusted from within your software application, use this option for

fine adjustments only.

Output Style

Select whether to print accurate, natural-looking intermediate colors, or vivid, brilliant

primary colors.

Brightness

Adjust the overall darkness of the intermediate colors without changing the coloration for

pure white and pure black:

• Light

Click if you do not want to adjust the brightness.

• Normal, Dark, or Very Dark

Click for an overall darker appearance. The contrast of the bright areas is higher, and

the contrast of the dark areas is lower.

Chapter 3 Printing 3-49

Matching

Select the matching process to print colors as closely and as accurately as possible to the

original colors.

•None

Prints colors based on the CMYK percentage, or a color specified in a color sample.

•Scanner/Camera

Prints a scanned image as closely and accurately as possible to the original colors.

Screen

Prints images taken with a video camera, or images appearing on a monitor as closely

and accurately as possible to the original colors. Also select Screen when you want to

print scanned images, which have been processed with a software application.

Intensity

Move the slider to increase or decrease the level of darkness or lightness of your document.

Chapter 3 Printing 3-50

Saving a Custom Print Mode

After you change the settings on the Quality and Color tabs, you can save the print mode for

future use. For example, one print mode may be appropriate when printing a Word document,

and another when printing a Photoshop ®graphic. To quickly set print options for your next

document, you can select a saved mode.

Chapter 3 Printing 3-51

To savethe custom print mode:

1. In the Properties dialog box, on the Save tab, enter a name for the new print mode in the

Title box.

2. In the Icon Selection box, select an icon to illustrate your new print mode. The icon you

select for your custom print mode will then appear in the Choose Print Mode box on the

Main tab.

3. In the Description box, type a description of the print mode. This description appears on

the Main tab when your print mode is selected.

4. Click Save.

Chapter 3 Printing 3-52

Adjusting the Order of Displayed Print Modes

The factory-defined and custom print mode icons display on the Main tab in a predefined

order. If the current order is not convenient for you, you can move the icons, thereby adjusting

the display order.

To adjust the display order of the print mode icons:

1. On the Save tab, in the Saved Settings box, click the print mode icon you want to move in

its display order.

Move Left

Click Move Right or Move Left to move the icon as desired.

The print mode icons display in the order you assign.

Move Right

Chapter 3 Printing 3-53

Editing Custom Print Mode

You can change the settings of any saved custom print mode. For example, you may want to

define a different cartridge for a custom print mode you created previously.

You cannot permanently change and save the settings of a factory-defined print mode.

To edit acustom print mode:

1. In the Printer Properties dialog box, on the Main tab, select the custom print mode you

want to edit.

2. Click Change.

3. In the Properties dialog box, on the Quality and Color tabs, make your desired changes.

4. On the Save tab, make sure that the print mode that you specified in Step 1 is selected in

the Saved Settings list.

5. Click Save.

Your setting is saved with your new changes.

Chapter 3 Printing 3-54

Deleting a Custom Print Mode

When you decide that you no longer need one of your saved custom print modes, you can

delete it.

You cannot delete a factory-defined print mode.

To delete a custom print mode:

1. In the Printer Properties dialog box, on the Main tab, select the custom print mode that

you want to delete.

2. Click Change.

3. In the Properties dialog box, on the Save tab, make sure the setting that you specified in

Step 1 is selected.

4. Click Delete.

Your custom print mode no longer appears.

Chapter 3 Printing 3-55

Saving a Custom Print Mode as a File

To keep the number of custom print modes stored on the Main tab to a minimum, you can

save a print mode as a file. Once a custom print mode is saved, you can delete the print mode

from the list of your saved settings.

Anytime you need the print mode, however, you can retrieve the file.

To save a custom print mode as a file:

1. In the Printer Properties dialog box, on the Main tab, click Change.

2. In the Properties dialog box, select the Save tab.

3. On the Save tab, in the Saved Settings list, select the print mode that you want to save as a

file.

4. Click Save As.

5. In the Save File dialog box, select the folder where you want to save the file. Then type a

name for the file.

6. Click OK.

Your custom print mode is saved in the folder and with the file name you specified.

Chapter 3 Printing 3-56

Retrieving a Custom Print Mode File

When you need to print a document using a print mode you previously saved as a file, you can

retrieve the print mode file.

To retrieve a custom print modefile:

1. In the Printer Properties dialog box, on the Main tab, click Change.

2. In the Properties dialog box, select the Save tab.

3. On the Save tab, click Open.

4. In the Open File dialog box, click the following: the folder where you saved your print

mode; the name of the file for your saved print mode that you want to retrieve; and the

corresponding icon for the saved print mode.

5. Click OK.

Your retrieved print mode appears in the Saved Settings list on the Save tab and in the Choose

Print Mode box on the Main tab.

Chapter 3 Printing 3-57

Setting Paper Options

In addition to choosing the print mode and changing any print quality and color settings, you

can set the following options on the Paper tab in the Printer Properties dialog box.

Chapter 3 Printing 3-58

Paper Size

Select the size of the paper or envelope you want to use. The selected paper should be

identical to the paper size specified within the Windows NT application from which you

want to print.

Enlarge/Reduce

Select to enlarge your document's printing size by up to 400 percent or reduce it to as low

as 10 percent of the original document size.

Using the Enlarge/Reduce Option

Printer Paper Size

Select a paper size for the enlarging and reducing option. When the Printer Paper Size

option is selected instead of the Paper Size option, the size of the document is

automatically enlarged or reduced to fit the printer paper size you selected.

Orientation

Select the type of orientation to determine how your document is printed on the page:

Portrait to print the contents of your document vertically on the page, or Landscape to

print the contents of your document horizontally on the page.

Color/Monochrome

Select whether you want to print in color or monochrome. You can also select to have this

setting automatically determined.

Copies

Select the number of copies you want to print.

Banner Printing

Select to activate the banner printing feature.

Printing a Banner

Chapter 3 Printing 3-89

Using the Enlarge/Reduce Option

You can use the Enlarge/Reduce option to increase your document printing size by up to 400

percent or reduce it to as low as 10 percent of the original document size. When you change

the enlarge or reduce rates, however, you also change the printable area of your document,

which may result in only a partial printing of your document.

There are two ways to enlarge or reduce your document. You can either specify a different

paper size from the one specified in the software application, or you can specify the rate of

enlargement or reduction of the document size.

To enlarge or reduce by changing the printing paper size:

1. In the Paper Size list, select the paper size specified in the software application (you can

usually find this by looking at the Page Setup option in the software application).

Click Enlarge/Reduce.

In the Printer Paper Size list, select the actual paper size that is in the printer. The percent

by which your document is enlarged or reduced automatically adjusts to the printer paper

size you specified.

4. Click OK.

Chapter 3 Printing 3-60

To enlarge or reduce by specifyingthe rate of enlargement or reduction:

1. In the Paper Size list, select the paper size specified in the software application (you can

usually find this by looking at the Page Setup option in the software application).

2. Click Enlarge/Reduce.

3. In the Enlarge Reduce list, select the desired rate of enlargement or reduction.

4. Click OK.

When you change the paper size in your software application, the rate of enlargement or

reduction automatically adjusts to reflect your change.

Printing a Banner

Although your MuItiPASS printer is capable of printing a banner, there are some limitations to

the banner printing feature. These limitations are as follows:

The MultiPASS printer cannot print on the first sheet of banner paper. As a result, when

printing, you must always allocate one sheet more than the length of your actual banner.

The banner can be a maximum of five actual printed pages (for a total of sixpages,

including the first sheet on which the banner cannot be printed).

Chapter 3 Printing 3-61

To prepareyour MultiPASS printer for banner printing:

1. Make sure the paper rest is extended.

2. Make sure the paper thickness lever is set to the left.

3. Insert the banner paper into the printer. Make sure that you insert the first page so that the

fold between the first and second pages is facing up.

4. Verify that the side of the paper that is facing up is the side on which you want the banner

to appear.

5. Raise both paper output guides to a vertical position.

To setyour banner printing options and print your banner:

1. From within the application that you used to create the banner, click the Print command.

2. In the Print dialog box, under Print Range, specify the range of the pages to print.

Remember that you cannot print on the first page of your banner paper. Thus, if you want

to print a banner that is the maximum length, under Print Range, specify printing from

page 2 to page 6 for a total of five actual printed pages.

3. Click Properties.

4. In the Printer Properties dialog box, on the Main tab, select the print mode.

5. Click Change.

Chapter 3 Printing 3-62

6. In the Properties dialog box, on the Quality tab, select Plain Paper in the Media Type list.

Then click OK.

In the Printer Properties or Printer Default dialog box, on the Paper tab, select your

banner paper size in the Paper Size list. Then select Banner Printing.

In the MultiPASS printer message box, click OK. Then in the Printer Properties or Printer

Default dialog box, click OK.

9. In the Print dialog box, click the print command (usually OK or Print).

Your banner is printed by your MultiPASS.

Chapter 3 Printing 3-63

Setting Default Printing Options

You can access printer driver options directly from the Windows desktop, before actually

printing a document, to change the default settings.

To set default print options:

1. On the Windows desktop, click Start, point to Settings, and then click Printers.

2. In the Printers window, select the MultiPASS printer icon.

3. On the File menu, click Document Defaults.

4. In the Document Defaults dialog box, on the appropriate tabs, specify your changes and

click OK.

To set the paper size associated with a paper tray:

1. On your Windows desktop, click Start, point to Settings, and then click Printers.

2. In the Printers window, select the MultiPASS printer icon.

3. On the File menu, click Properties.

Chapter 3 Printing 3-64

4. In the Printer Properties dialog box, select the Device Settings tab.

5. Under Change 'Auto Feeder' Setting, select the paper size you want to assign.

6. To save your changes and close the dialog box, click OK.

To close the dialog box without saving your changes, click Cancel.

Chapter 3 Printing 3-65

%¸>¸<¸¸><_>ii{i¸¸¸

ii¸¸! _i!!!

The General, Ports, Scheduling, Sharing, and Security tabs provide standard Windows options

for your printer driver. For details on these options, see your Windows user documentation.

Displaying Printer Driver Information

You can review information about your printer driver, such as the version and copyright.

To do so, on the Main tab in the Printer Properties dialog box, click About.

You may be using your computer and the MultiPASS connected to your computer in an

environment where multiple computers are connected by a network. In this case, you can

share the use of your MultiPASS with the other computers on the network.

If you choose to share the use of your MultiPASS, your computer acts as the host system or

server to the other computers (also referred to as remote or client systems).

Chapter 3 Printing 3-66

TouseyourMultiPASS,theclientsystemsmustinstalltheMultiPASSprinterdriverontotheir

systems.Theycandosodirectlyfromyoursystem.BasedonwhichWindowsoperatingsystem

youareusing,thefollowingclientsystemcanshareyourMultiPASS.

If your system (server) is:

Windows 98 or Windows 95

Windows NT

Install on client system:

Windows 98 or Windows 95

Windows 98, Windows 95, or Windows NT

When a document is printed by the client system on a shared MultiPASS, any printing

messages (status or error messages) display on the server system.

If you are using Windows NT for sharing your MultiPASS, it is recommended that Service

..............................Pack 4 or later is installed on your system. This ensures that the client systems can successfully

connect to your MultiPASS on the network.

Setting Up Your MultiPASS for Sharing

Before the client systems can install and use the MultiPASS printer driver, you must set up the

MultiPASS for sharing.

To set up the MultiPASS for sharing:

1. On the MultiPASS server system, on the Windows taskbar, click Start.

2. On the Start menu, point to Settings. Then click Printers.

3. In the Printers window, select the MultiPASS printer icon.

Chapter 3 Printing 3-67

4. On the File menu, click Sharing.

5. In the Properties dialog box, on the Sharing tab, click Shared or Shared As.

6. In Share Name box, type a name you want to assign to the shared MultiPASS.

If available, you may also want to assign a password, which would then be required by the

client systems when using the MultiPASS.

7. Click OK.

• If the Sharing command is not available (see Step 4 above), you need to set up printer

sharing in Windows. For details, see your Windows user documentation.

• If you are using Windows NT and expect Windows 98195 client systems to use your shared

MultiPASS, you need to set up an alternate driver for Windows 98195.With this procedure,

you may need to have the following installation disks available: Windows NT, Windows

98195, and MultiPASS Desktop Manager.

• To set up an alternate driver: On the Sharing tab, under Alternate Drivers, click Windows

95. Then click OK. Follow the on-screen instructions. For details, see your Windows NT

documentation.

Chapter 3 Printing 3-68

Installing the Printer Driver on a Client System

Once the MuItiPASS has been set up for sharing, the printer driver can be installed from the

MultiPASS server system to the appropriate client systems.

To install the printer driver on a client system:

1. On the client system, on the Windows taskbar, click Start.

2. On the Start menu, point to Settings. Then click Printers.

3. In the Printers window, double-click Add Printer.

4. Follow the on-screen instructions.

Install the printer driver as a network printer, based on the name assigned to the shared

printer.

You cannot install the MultiPASS printer driver on a client system that has a previous version

of a MultiPASS.

Chapter 3 Printing 3-69

This chapter gives details on the requirements for documents you can feed into your

MultiPASS. Whether you are faxing, copying, or scanning a document, read this chapter

carefully for information on the types of documents you can feed, and instructions on loading

documents for your specific needs. This chapter also describes how to use your MultiPASS to

make copies.

Document Requirements *Br Faxing, Copying, and Scanning ............................................. 4-2

® Problem Documents ........................................................................................................... 4-4

® Scanned ImageArea ............................................................................................................ 4-5

Selecting Automatic/Manual Document Feed ....................................................................... 4-6

® Loading Documents *BrAutomatic Feed .......................................................................... 4-8

® Loading Documents [Br Manual Feed ............................................................................. 4-17

Copying Documents .............................................................................................................. 4-21

Setting the Paper Type *Br Color Copying ........................................................................... 4-25

Setting the Length of the Bottom Margin for Color Printing ............................................. 4-27

Chapter 4 Document Handling 4-1

iiiiiiiiiiiiiiiiill¸ iiilii !!:i! !i!!!iiiiili!ii!iiii,

The documents you feed into the Automatic Document Feeder (ADF) for faxing, copying, and

scanning must meet the following requirements.

When the document feed lever is set for automatic document feed

Size: Maximum: 8.5 x Approx. 39 in. (216 mm x Approx. 1 m)

(W x L) Minimum: 8.27 x 5.83 in. (210 x 148 mm)

Quantity: Up to 20 letter-size, 20 A4-size, or 10 legal-size sheets

1 sheet for sizes other than the above

20 lb (75 g/m2) paper

Thickness: 0.003 to 0.005 in. (0.08 to 0.13 mm)

All sheets should be of the same thickness.

Weight: 20 to 24 lb. (75 to 90 g/m 2)

All sheets should be the same weight

Chapter 4 Document Handling 4-2

When the document feed lever is set for manual document feed

Size: Maximum: 8.5 x Approx. 39 in. (216 mm x Approx. 1 m)

(W x L) Minimum: 3.15 x 1.77 in. (80 x 45 mm)

Ouantity: 1 sheet

Thickness: 0.003 to 0.017 in. (0.08 to 0.43 mm)

Weight: 24 to 90.7 lb. (90 to 340 g/m 2)

Chapter 4 Document Handling 4-3

Problem Documents

To prevent paper jams in the ADF, do not use any of the following in the MultiPASS:

WRINKLED OR CURLED OR TORN PAPER

CREASED PAPER ROLLED PAPER

ii!i_!;!i!!i!!i!!i!ii!iil

CARBON PAPER OR COATED PAPER ONION SKIN OR

CARBON-BACKED THIN PAPER

PAPER

Remove all staples, paper clips, or any other fasteners before loading the document into the

ADF.

Make sure any glue, ink, or correction fluid on the paper is completely dry before loading

the document into the ADF.

If you have a document that will not feed into the MultiPASS properly, make a photocopy of

the document, then load the copy instead.

Chapter 4 Document Handling 4-4

Scanned Image Area

The shaded area in the illustration below is outside the scanning area of the MultiPASS.

Make sure your document's text and graphics do not extend into these margins.

MAX. 0.16"

(MAX, 4.0 ram)

(214 ram)

MAX. 0.18" MAX. 0.18"

(MAX. 4.5 mm) (MAX. 4.5 mm)

Chapter 4 Document Handling 4-5

With the MultiPASS, you can select whether you want to scan documents automatically or

manually.

Automatic document feed is used when scanning multipage documents on normal paper.

Use manual document feed to scan one sheet at a time of the following types of documents:

Thick paper

Thin paper

Documents with uneven surfaces

Photographs

Small documents (business cards or postcards, for example)

Special types of paper

When using manual feed, use a carrier sheet to avoid scratching the surface of important

documents (photographs, for example).

Chapter 4 Document Handling 4-6

Use the document feed lever, located at the top of the operation panel, to select automatic

document feed or manual document feed.

r L__

AUTOMATIC DOCUMENT FEED

[ ,--------; _

MANUAL DOCUMENT FEED

Chapter 4 Document Handling 4-7

Loading Documents for Automatic Feed

l. Open the document tray.

Chapter 4 Document Handling 4-8

2. Make sure the document feed lever is set to automatic document feed.

Chapter 4 Document Handling 4-9

3. If the document has multiple pages, tap it on a fiat surface to even the stack's edges.

Chapter 4 Document Handling 4-10

4. Adjust the document guides to the width of the document.

Chapter 4 Document Handling 4-11

5. Gently insert the document, facedown (top of the document toward you), into the ADF

until you hear a beep.

The document is now ready for scanning. The MultiPASS automatically feeds the

pages one by one from the bottom of the stack.

Chapter 4 Document Handling 4-1 2

Wait until all pages of your document have been scanned completely before starting a new job.

Chapter 4 Document Handling 4-13

Trouble With Multipage Documents

If you have trouble feeding a multipage document, do the following:

1. Remove the stack and tap it on a fiat surface to even the edges.

Chapter 4 Document Handling 4-14

2. "Slant"thestacksothatitsfrontedgeisbevelledasshownbelow,theninsertthestack

intotheADF.

Youcannotfeedamultipagedocumentofthickmedia,suchaspostcardsorbusinesscards.Use

manualfeedinsteadtofeedonesheetatatime.

Waituntilallpagesofyourdocumenthavebeenscannedcompletelybeforestartinganewjob.

Chapter 4 Document Handling 4-1 S

Adding Pages to the Document

The MultiPASS Automatic Document Feeder (ADF) can hold up to 20 letter, 20 A4, or 10 legal-

size pages at a time when the document feed lever is set to automatic document feed. If your

document has more pages than this, you can add pages while the MultiPASS is scanning.

1. Wait until the last sheet in the ADF starts feeding.

2. Load up to 20 additional sheets (10 legal size).

Insert the first new sheet so that it overlaps the last sheet by about one inch (2.5 cm).

Wait until all pages of your document have been scanned completely before starting a new job.

Chapter 4 Document Handling 4-1 6

Loading Documents for Manual Feed

1. Open the document tray.

Chapter 4 Document Handling 4-1 7

2. Make sure the document feed lever is set to manual document feed.

Chapter 4 Document Handling 4-1 8

3. Adjust the document guides to the width of the document.

Chapter 4 Document Handling 4-19

4. Gently insert the document, facedown (top of the document toward you), into the ADF

until you hear a beep.

CAUTION

The document is now ready for scanning.

Wait until your document has been scanned completely before starting a new job.

When you have finished scanning your document, be sure to slide the document guides

outward. Leaving the document guides near the center of the ADF may obstruct opening the

printer cover, and cause damage to the unit.

Chapter 4 Document Handling 4-20

One of the convenient features of your MultiPASS is its ability to make up to 99 high-quality

black & white copies. It can also make one color copy of a document at a time.

Be sure to adjust the document feed lever before loading your document.

Selecting Automatic/Manual Document Feed

1. Open the document tray.

2. Prepare the document and load it, facedown, in the ADF.

The LCD display shows the following:

Curre,,tlyu, edm mory: ..............

Standby to scan: Docu MENT READy .....

3. Select color or black & white copying.

"_'.'Oolor/B&W For color copying, press Color/B&W to turn on its light.

00olor /B&W For black & white copying, make sure the Color/B&W light is off. If the Color/B&W

light is on, press Color/B&W to turn it off.

Chapter 4 Document Handling 4-21

Copy

4. Press Copy.

The display now shows COPY, the reduction size the copy will be printed at

(the default is 100%), and the number of copies (the default is 1):

COPY 100% Ol

:_:Color /B&W

Resolution

0 Color/B&W

Resolution

5. To change the copying resolution for color copying, make sure the Color/B&W light is on,

then press Resolution until the resolution you want appears.

COLOR DRAFT

........................................................................................

COLOR FINE

COLOR SNAPSHOT

-or-

To change the copying resolution for black & white copying, make sure the Color/B&W

light is off, then press Resolution until the resolution you want appears.

B&W TEXT

B&W PHOTO

Chapter 4 Document Handling 4-2 2

When copying in color:

•Use COLOR DRAFT resolution for 360 x 360 dpi.

• Use COLOR FINE resolution for 360 x 360 dpi; this results in a much better quality

reproduction, but takes longer than other settings.

• Use COLOR SNAPSHOT when scanning photos that are less wide than a letter-size

page. The resolution is 360 x 360 dpi.

When copying in black &white:

• Use B&W TEXT resolution for copying most text documents.

• Use B&W PHOTO resolution when copying documents that contain photographs.

This scans areas of the document that contain photos with 64 levels of gray, and

results in a much better reproduction of the photograph.

• When copying in color, you can set the unit to print on plain paper or high resolution

paper.

× Setting the Paper Type for Color Copying

• You cannot use the BC-22e Photo BJCartridge to make black & white copies.

• For copying speeds, refer to AppendixA, Specifications.

Function 6. If you want to reduce the size of the copies, press Function.

Chapter 4 Document Handling 4-23

08 02

v ^

ABO OEF

©©@

boPE_ sYMBo_

@®(])

Start /Scan

Use Vor A to select the reduction percentage you want.

You can select 70%, 80%, 90%, or 100%.

tx: ...........................................................................

COPY 80% Ol

If you want to make multiple copies, use the numeric buttons to enter the number of

copies.

You can make up to 99 black & white copies.

You can only make one color copy at a time.

tx: .............................................................................

COPY 80% 05

Press Start/Scan to begin copying.

COPY

To stop copying, press Stop. You may then need to lift the operation panel to remove

the document.

Jams in the Automatic Document Feeder (ADF)

Chapter 4 Document Handling 4-24

If MEMORYFULL appears in the display while you are making multiple copies of a document,

you will not be able to use the multiple copy feature for copying the document. Instead, you

will need to make single copies of the document (as many times as required). To correct this

situation, print out any documents stored in memory.

Printing a Document in Memory

Function

i!_k:9_:i_!_i_:i::::!::_i!iii?i%ii_p_i_:i::::!::_!_!_!¸¸_¸¸¸¸%!!ii_iip_i_i::!:_iii!i!ii%:x¸ iOi_,:::;i_,{iiiiio_!_!_!¸_¸¸¸¸iOi_,:::;i_,p':%_i_iiiiii_!_!_!"i!_:!i_!!iiiiii{!ii!iiii

For best results when copying in color, adjust the MultiPASS for the type of paper you are

using. The default paper type setting is PLAIN PAPER.

1. Press Function.

DataRegistration

2. Press Data Registration.

DATA REGSTRATION

Set 3. Press Set.

USER SETTINGS

Chapter 4 Document Handling 4-2 5

08 02

v A

4. Use V or ^ to select PRINTER SETTINGS.

PRINTER SETTINGS

Set 5. Press Set.

RX REDUCTION

08 02

C::) <Z::)

v ^

6. Use V or A to select COLOR COPY MEDIA.

COLOR COPY MEDIA

Set 7. Press Set.

The current paper type setting is displayed.

tx: ..............................................................................

PLAIN PAPER

08 02

<2Z_O

v A

8. Use V or A to select the paper type setting you want for color copying.

tx: ...........................................................................................................

HIGH RES. PAPER

You can select from the following settings:

• PLAIN PAPER

• HIGH RES. PAPER (High resolution paper)

Chapter 4 Document Handling 4-2 6

Set

Stop

9. Press Set to register your setting.

BOTTOM MARGIN

10. Press Stop to return to standby mode.

Ex: ...................................................................................

12/27 FaxTel

You can adjust the length of the bottom margin for color copying, color printing, and color

reception. The default margin length is NORMAL (0.83 inches/21 mm).

Function 1. Press Function.

DataRegistration

2. Press Data Registration.

DATA REGSTRATION

Chapter 4 Document Handling 4-2 7

Set

08 02

v A

Set

08 02

v ^

Set

3. Press Set.

USER SETTINGS

4. Use V or A to select PRINTER SETTINGS.

PRINTER SETTINGS

5. Press Set.

RX REDUCTION

6. Use V or A to select BOTTOM MARGIN.

BOTTOM MARGIN

7. Press Set.

The current setting is displayed.

Ex: ......................................................................................

NORMAL

Chapter 4 Document Handling 4-2 8

08 02

v ^

Set

Stop

Use Vor A to select the length of the bottom margin for color copying, color printing,

and color reception.

Ex: ...........................................................................................

SMALLER

You can select from the following settings:

• NORMAL

The bottom margin is longer than the bottom margin of a black & white printed

page (0.83 inches/21 mm).

• SMALLER

The bottom margin is the same length as the bottom margin of a black & white

printed page (0.28 inches/7 mm).

Press Set to register your setting.

SYSTEM SETTINGS

10. Press Stop to return to standby mode.

tx: ...............................................................................

12/27 FaxTel

Chapter 4 Document Handling 4-29

iiii!!!i!!!i!iii!iiii_iiiii!!:!i¸!!_iii!_!iiiiiii_!!!!!i!iliiiiiiiii!!_iii!!!!!!!!iiiiiiii!i!i!ii!iiiiiiii:_::::iiii!ii;_i_i;_i::_iiiii!!:!i¸i!_!!;;

This chapter describes how to use your MultiPASS to send faxes and how to use the special dialing

features.

Preparing to Send a Fax .............................................................................................................. 5-3

® Adiusting the Quality of Your Faxes...................................................................................... 5-3

® Dialing Methods ..................................................................................................................... 5-7

Sending Methods ......................................................................................................................... 5-9

® Memory Sending .................................................................................................................... 5-9

® Manual Sending .................................................................................................................... 5-12

Canceling Sending ..................................................................................................................... 5-15

® Removing the Document From the Automatic Document Feeder (ADF) ....................... 5-16

Redialing When the Line Is Busy.............................................................................................. 5-19

® Manual Redialing .................................................................................................................. 5-19

® Automatic Redialing ............................................................................................................. 5-19

Sequential Broadcasting ............................................................................................................ 5-22

® Sending a Document to More Than One Destination ....................................................... 5-22

Chapter 5 Sending Faxes S-1

Delayed Sending ........................................................................................................................ 5-27

® Sending Other Documents While the MultiPASS Is Set t_r Delayed Sending ................ 5-27

Documents Stored in Memory ................................................................................................. 5-28

® Printing a List of Documents in Memory .......................................................................... 5-28

® Printing a Document in Memory ........................................................................................ 5-29

® Deleting a Document From Memory .................................................................................. 5-34

Special Dialing ........................................................................................................................... 5-36

® Dialing Through a Switchboard .......................................................................................... 5-36

® Dialing a Long Distance Number ........................................................................................ 5-37

Switching Temporarily to Tone Dialing ................................................................................... 5-39

Chapter 5Sending Faxes S-2

For information on the types of documents you can fax, their requirements, and details on loading

documents, refer to Chapter 2, Paper Handling.

Adjusting the Quality of Your Faxes

Canon's Ultra High Quality (UHQ TM) imaging technology enables you to send documents that are

very close to the quality of the original. The MultiPASS allows you to send a document in color or

black &white, and to adjust the resolution and contrast to best suit your particular document.

Setting Color or Black & White Transmission

Your MuItiPASS can send faxes in black & white. It can also send faxes in color to fax machines

with color capability. Before sending a document, you need to adjust whether the document will be

sent in color, or in black & white only.

Sending in black & white

Make sure the Color/B&W light is turned off. If not, press the Color/B&W button to turn it off.

Sending in color (to fax machines that support color fax reception}

:_:Color/B&W Press the Color/B&W button to turn on its light.

Chapter 5 Sending Faxes 5-3

If you send a color document to a fax machine that does not support color faxing, the document

will not be sent, and the LCD display will show this message: TRY AGAIN TN B/W. Try sending

again in black & white.

0 Color /B&W

Setting the Scanning Resolution

Resolution is a measure of the fineness or clarity of a printout and is usually expressed in

horizontal and vertical dots per inch (dpi). Low resolutions may cause text and graphics to have

a jagged appearance, while higher resolutions provide smoother curves and lines, crisp text and

graphics, and a better match to traditional typeface designs.

You can set the scanning resolution for the documents you send.

The higher the resolution, the higher the quality of output, but the slower the scanning speed.

Setting the resolution for black & white sending

1. Make sure the Color/B&W light is turned off.

If not, press the Color/B&W button to turn it off.

Chapter 5 Sending Faxes 5-4

Resolution

2. Press Resolution.

ii!!i_!_!!!!!{_i!iiiii_i{

The current resolution setting is displayed.

tx: ................................................................

FAX STANDARD

3. Press Resolution to select the resolution setting you want.

You can select from the following:

(203 x 98 dpi) -- Suitable for most text-only documents.

....FAX FINE ......................................

(203 x 196 dpi) -- Suitable for documents with fine print (smaller than the print

in this sentence).

FAX PHOTO

(203 x 196 dpi with halftones) -- Suitable for documents that contain photo-

graphs. With this setting, areas of the document that contain photos are automati-

cally scanned with 64 levels of gray, rather than just two (black & white). This gives

a much better reproduction of photos, though the transmission time is longer.

After about 10 seconds, the LCD display returns to standby mode.

Chapter 5 Sending Faxes 5-5

Setting the resolution for color sending

%_'2Color/B&W 1. Press the Color/B&W button to turn on its light.

Resolution 2. Press Resolution.

Resolution

ii!!i_!_!!!!!{_i!iiiii_i{

The current color resolution setting is displayed.

tx: ..........................................................................................

FAX STANDARD

3. Press Resolution to select the color resolution setting you want.

You can select from the following:

.... ANDARD.............

Provides standard color resolution.

Provides a higher quality color resolution.

After about 10 seconds, the LCD display returns to standby mode.

You can change the resolution setting while the document is being scanned for sending. However,

please note that your new setting will only be effective from the next page scanned.

Chapter 5 Sending Faxes 5-6

Setting the Scanning Contrast

Contrast is the difference in brightness between the lightest and darkest parts of a printed

document. You can adjust the contrast the MultiPASS uses to send faxes. Adjust the contrast

according to how light or dark your document is.

You can set the scanning contrast from the MultiPASS Desktop Manager. If you are using the

Desktop Manager, see the online MuttiPASS Desktop Manager SoftwareGuide for details.

If you are not using the Desktop Manager, you can set the contrast using the operation panel. See

the online Stand-atone Fax Manual.

Dialing Methods

There are several ways of dialing the number of the party you want to send to:

Regular Dialing

Dial a fax number by using the numeric buttons, just like dialing a telephone number.

One-Touch Speed Dialing

Dial a fax number by pressing the one-touch speed dialing button (01 to 12) that the number

is assigned to. For details on registering and using one-touch speed dialing, see the online

MuttiPASS Desktop Manager Software Guide. If you are using your MultiPASS as a standalone

fax, see the online Stand-alone Fax Manual.

Chapter 5 Sending Faxes 5-7

Coded Speed Dialing

Dial a fax number by pressing the Coded Dial button followed by the two-digit code (00 to 99)

that the number is assigned to. For details on registering and using coded speed dialing, see the

online MuttiPASS Desktop Manager Software Guide. If you are using your MultiPASS as a

stand-alone fax, see the online Stand-alone Fax Manual.

Group Dialing

Send a document to a predefined group of fax numbers. (The numbers must already be

registered under one-touch speed dialing buttons or coded speed dialing codes.) For details on

creating groups and using group dialing, see the online MuttiPASS Desktop Manager Software

Guide. If you are using your MultiPASS as a stand-alone fax, see the online Stand-alone Fax

Manual.

PC Dialing

Dial a fax number from your computer using the MultiPASS Desktop Manager. (See the online

MuttiPASS Desktop Manager Software Guide for details.)

Chapter 5 Sending Faxes 5-8

This section describes the methods and advantages of the two main sending methods.

Memory sending

Allows you to send a document easily and quickly.

Manual sending

Allows you to talk to the other party before you send the document.

Memory Sendin9

Memory sending is a quick and easy way to send a document. The MultiPASS scans the document

into its memory, and as the first page of a multipage document is being scanned, the unit begins

calling the other party and transmitting the information even as the remaining pages are being

scanned.

Because the MultiPASS is multitasking, you can even scan a document into memory while sending

another document, receiving a document, or printing a report.

The MultiPASS C560 has enough memory to store up to 80 pages.* The MultiPASS C530 has

enough memory to store up to 42 pages.* Fewer pages can be stored if the document contains

many graphics or particularly dense text. (*Based on ITU-T/CCITT No. 1 Chart, standard mode.)

Be sure to adjust the document feed lever before loading your document.

Selecting Automatic/Manual Document Feed

Chapter 5 Sending Faxes 5-9

Open the document tray.

Prepare the document and load it, facedown, in the Automatic Document Feeder (ADF).

The LCD display shows the following:

Currently used memory: ...........................................................................................

MEMORY USED 0%

Standby to scan: DOCUMENT READY

If you are sending in color to a fax machine with color capability, press Color/B&W to

turn on its light.

If necessary, you can adjust the resolution and contrast.

You may not be able to use memory sending if the percentage shown in the MEMORY

USED display is close to 100%. In this case, use manual sending to send your document.

Dial the other party's fax number.

Use one of the dialing methods described earlier in this chapter.

Ex: ...................................................................

TE ,: 9pV654721

If you enter the wrong number, press Stop, then enter the correct number.

If you must first dial a digit to get an outside line (9 for example), add a pause after that

digit by pressing Redial/Pause.

Chapter 5Sending Faxes 5-10

4. Press Start/Scan to begin scanning for sending.

If you used speed dialing to dial the number, the unit will automatically begin scanning

the document into memory a few seconds after making the entry.

You will see a series of brief messages showing details on the transmission.

To cancel the transmission once the unit has started to dial, press Stop. The LCD display

then asks you to confirm canceling. Press * to cancel sending.

÷Canceling Sending

• You can scan up to 30 different documents for memory sending.

• When the document is sent, it is automatically deleted from memory.

• If an error occurs during sending, the MultiPASS will print out an error report. If this happens,

try sending the document again.

• When an error occurs during sending, the document is automatically deleted from memory,

even if it is not sent completely.

• If you send a color document to a fax machine that does not support color faxing, the

document will not be sent, and the LCD display will show this message: TRY AGAIN IN B/W.

Try sending again in black & white.

Chapter 5 Sending Faxes 5-11

Manual Sending

Manual sending allows you to talk to the other party before you send the document. This method

is useful if the other party must manually set their fax machine to receive before they can receive a

fax.

To use this mode, you need to connect a telephone to your MultiPASS.

1. Open the document tray.

2. Prepare the document and load it, facedown, in the ADF.

The LCD display shows the following:

Currently used memory: ............................................................

MEMORY USED 0%

Standby to scan: ....................................................................................

DOCUMENT READY

If you are sending in color to a fax machine with color capability, press Color/B&W to

turn on its light.

If necessary, you can adjust the resolution and contrast.

Chapter 5 Sending Faxes 5-1 2

Hook

®3. Press Hook.

TEL=

You can also lift the handset of the telephone or extension phone connected to your unit

instead of pressing Hook.

You can adjust the volume of the speaker. If you are using the MultiPASS Desktop

Manager, see the online MuhiPASS Desktop Manager Software Guide. If you are using the

Operation panel, see the online Stand-alone Fax Manual.

Dial the other party's telephone/fax number.

tx: .............................................................................................

TEL: 7654321

Use one of the dialing methods described earlier in this chapter.

If you make a mistake during dialing, press Hook or put down the handset and start again

from step 3.

When you hear the other party answer the call, pick up the handset and you can talk.

If you pressed Hook in step 3 instead of lifting the handset, you will hear the other party's

voice but they will not be able to hear you through the speaker. Pick up the handset to

talk to the other party.

If you hear a high-pitched signal, instead of the other party's voice, press Start/Scan. If

you picked up the handset to dial, hang up the handset. The unit will begin sending the

document.

Chapter 5 Sending Faxes 5-13

Stab/Scan

6. When you are ready to send the document, ask the other party to press the start button on

their fax unit.

7. When you hear the high-pitched signal of the other party's fax unit press Start/Scan on your

unit and then hang up the handset.

The unit begins sending the document.

You will see a series of brief messages showing details on the transmission.

Be sure to hang up the handset after you press the Start/Scan button on your unit. If you hang

up first, you will disconnect the call.

If the offhook alarm starts beeping, make sure the handset is resting properly in its cradle.

If you send a color document to a fax machine that does not support color faxing, the

document will not be sent, and the LCD display will show this message: TRY AGAIN IN B/W.

Try sending again in black & white.

Chapter 5 Sending Faxes 5-14

Follow this procedure if you want to stop sending a document before transmission is completed:

Stop 1. Press Stop.

For manual sending, the transmission is canceled.

For memory sending, the MultiPASS asks you to confirm that you want to cancel.

CANCEL? _YES #NO

YES:(9_) NO:(#)

Tone

2. Press -)(-to cancel sending.

Sending is not canceled until you press -)(-.

If you change your mind and want to continue sending, press #.

You can cancel transmission of a document waiting to be sent (because the unit is

waiting to redial), and you can cancel transmission of a document waiting to be sent

from memory (delayed sending, for example).

Deleting a Document From Memory

When you cancel sending, you may need to open the operation panel to remove the document

from the ADF.

Removing the Document From the Automatic Document Feeder (ADF)

Chapter 5 Sending Faxes 5-15

Removing the Document From the Automatic Document Feeder [ADF)

Do not try to pull the document out without opening the operation panel, or you might tear or

.............................smudge the document.

1. Open the operation panel by gently pulling it toward you.

Chapter 5 Sending Faxes 5-16

2. Remove the document by pulling it out from the top or bottom.

If the paper does not pull out easily, do not force it.

Chapter 5Sending Faxes S-17

3. When you are finished, close the operation panel by pressing it down from the center.

Be sure to close the operation panel until it locks into place. Otherwise the unit will not function

properly.

Chapter 5 Sending Faxes S-18

iiiii!!i:¸_:i:iiiiiii:ii:i;:!i!:i__!ii:¸:!i;iliiiiliiii!ii!iiiil{iiliiiiiliiiii!_!!i!_!_!i;!i:ilili!ii!ii!iili;i_ii!!_iii!!!!!i!_!_ii:i:!i!:i_iii!_!!i!_!_i!;!ii:i¸!i!i!iilJ;i!_ii:i:!i!:i_iii!Liiiliiiii!_!!i!_!_ii:i:!i!:i_i!!!!i:!!ii;ili!!ili3!!iii_ii:!!ii;;ii:i!!ili_

There are two methods of redialing: manual redialing and automatic redialing.

Manual Redialin 9

Press the Redial/Pause button to dial the last number you dialed with the numeric buttons.

(This also starts redialing regardless of whether automatic redialing is enabled.)

Canceling Manual Redialing

To cancel manual redialing, press the Stop button.

Automatic Redialing

When you are using memory sending and the other party's line is busy, the unit waits a specified

time and then dials the same number again. You can set the MultiPASS to redial several times if the

previous attempts failed because the line was busy. This feature is called automatic redialing.

After the initial dial attempt, the default setting is to wait two minutes and try to dial again. If the

second attempt fails because the line was busy, the unit will again wait for two minutes and make a

final attempt to complete the call. (Even if the MultiPASS is set to redial several times, it will redial

only once if there is no tone or there is a ring back tone during the first attempt.)

You can turn automatic redialing off and on. Also, you can adjust the number of redialing attempts

and the time interval between attempts.

Chapter 5 Sending Faxes 5-19

You can set the Automatic Redialing features through the MultiPASS Desktop Manager or the

operation panel. If you are using the MultiPASS Desktop Manager, see the online MuttiPASS

Desktop Manager Software Guide. If you are using the operation panel, see the online Stand-alone

Fax Manual.

When using automatic redialing, the LCD display alternately displays AUTO REDIAL and the

transaction number (TX/RX NO.) while it is waiting to redial.

AUTO REDIAL

EX: ...............................................................................................

TX!RX NO. 0013

When it begins redialing, the LCD display shows details on the transmission.

If the receiving fax machine is still busy on the last attempt, the LCD display shows BUSY/NO

SIGNAL, the transaction number (TX/RX NO.), and prints the Error TX report (if set to print

one).

BUSY!NO SIGNAL

Ex:6XiRxNOi00 .............

PRINTING REPORT

If this happens, try sending again later.

Chapter 5Sending Faxes 5-20

Stop

Canceling Automatic Redialing

You cannot cancel automatic redialing with the Stop button while the unit is waiting to redial.

To cancel automatic redialing, do the following:

1. Wait until the MultiPASS begins redialing.

DIALING

2. Press Stop.

The MultiPASS asks you to confirm that you want to cancel.

CANCEL? *YES #NO

YES=(*) NO=(#)

Tone

3. Press * to cancel redialing.

Redialing is not canceled until you press -X-.

If you change your mind and want to continue redialing, press #.

The unit then prints an error report (if set to print one).

Chapter 5 Sending Faxes 5-21

You control error reports through the MultiPASS Desktop Manager or the operation panel. If you

are using the MultiPASS Desktop Manager, see the online MultiPASS Desktop Manager Software

Guide. If you are using the operation panel, see the online Stand-alone Fax Manual.

You can cancel a transmission while the unit is waiting to redial.

Deleting a Document From Memory

iii!i!!i!!!i!_!iiiiiii<i!:_i!illiiii!i!i_!ii_ii_:i:!i!:__!_!!i!_i!i!ii:i¸i_iiii_ii!iiii_{iiliii!!iiii!!!!i!iiill_>_!_iiiiiiii_,_ili!ili__!ill¸ii_!i;ili_iiiii:ii__;i!ilili_:!!iiiii:i!i!iilli_iiii_!_!!i!_!i!!i_ilili!ii!_i_i

Sending a Document to More Than One Destination

Follow this procedure to scan a document once and send it to several destinations. With this

sending method, called sequential broadcasting, you can send the same document to a maximum

of 113 destinations.

This feature allows you to send a document to a number of destinations using a combination of

dialing methods as follows:

One-touch speed dialing: up to 12 destinations

Coded speed dialing: up to 100 destinations

Regular dialing (using the numeric buttons): one destination

Chapter 5 Sending Faxes 5-22

You can enter the one-touch speed dialing and coded speed dialing destinations in any order. You

can also include one destination which you dial using the numeric buttons. (Be sure to press Set

after you enter the destination with the numeric buttons.)

If you frequently send the same document to the same group of recipients, use group dialing. If

you are using the MultiPASS Desktop Manager, group dialing is described in the online MuttiPASS

Desktop Manager Software Guide. If you are using the MultiPASS as a stand-alone fax, group dialing

is described in the online Stand-None Fax Manual

Transmitting the Document

1. Open the document tray.

2. Prepare the document and load it, facedown, in the Automatic Document Feeder (ADF).

The LCD display shows the following:

Currently used memory: ...........................................................

MEMORY USED 0%

Standby to scan: DOCUMENT READY

If you are sending in color to a fax machine with color capability, press Golor/B&W to

turn on its light.

If necessary, you can adjust the resolution and contrast.

Chapter 5 Sending Faxes 5-23

3, Enter up to 113 fax numbers using any of the following methods:

One-touch speed dialing

Press the desired one-touch speed dialing button(s).

°&_2_>°>*

Coded speed dialing

Press Coded Dial, then use the numeric buttons to enter the two-digit code.

• Be sure to press Coded Dial before each code.

Co_e_O,_,I,_P>>

0 ........IPoTPP

1®o9_

IQ®®

Chapter 5 Sending Faxes 5-24

Regular dialing

Use the numeric buttons to enter the fax number, then press Set to add the number to

the broadcast list.

• You can only enter one fax number this way.

ABO OEF

©®®

@°@@

Set

If you enter the wrong destination, press Function, then Clear. Then press Function again, and

enter the correct destination.

You must dial the second number within five seconds of dialing the first number. All

subsequent numbers must be dialed within 10 seconds. If you wait longer than the time-out

interval before dialing the next number, the unit will start scanning the document. You can

turn off the time-out interval using the MultiPASS Desktop Manager or the operation panel.

If you are using the MultiPASS Desktop Manager, see the online MuttiPASS Desktop Manager

Software Guide. If you are using the operation panel, see the online Stand-alone Fax Manual.

If you want to review the numbers you entered, press Function and use V or A to scroll through

the numbers.

Chapter 5Sending Faxes B-2B

4. Press Start/Scan to begin scanning for sending, or wait a few seconds for the MultiPASS to

begin scanning automatically.

The MultiPASS then scans the document into memory, and begins sending it to the

destinations.

You will see a series of brief messages showing details on the transmission.

To cancel sending, press Stop. You will be asked to confirm canceling. Press * to cancel.

Sending to all destinations you specified in step 3 will be canceled. (You cannot cancel

only one destination.)

If a number is busy, the unit will continue sending to the other destinations and then redial the

number that was busy.

If the MultiPASS memory becomes full while scanning your document, MEMORYFULL

appears in the LCD display. If this happens, remove the remainder of the document from the

ADF (you may need to open the operation panel to do so), then divide the document into

several sections and send each section individually.

The document is automatically deleted from memory when sequential broadcasting is

completed.

Chapter 5 Sending Faxes 5-26

Your MultiPASS allows you to scan a document into its memory and send it automatically at a pre-

set time. This feature is called Delayed sending or Timer sending. By using this feature, you can take

advantage of lower long distance rates at night, for example.

You can only set this feature from the MultiPASS Desktop Manager. (See the online MuhiPASS

Desktop Manager Software Guide for details.)

Sending Other Documents While the MultiPASS Is Set for Delayed Sending

The MultiPASS is a multitasking unit, so you can send, receive, print, or copy other documents

even when you have set the MultiPASS for delayed sending.

To print, copy, or send other documents after setting the MultiPASS for delayed sending, simply

follow the procedures described in this manual.

Chapter 5 Sending Faxes 5-27

Printing aList of Documents in Memory

The MuItiPASS can print out a list of documents stored in memory, along with the transaction

number (TX/RX NO.) of each. Once you know the transaction number of a document in memory,

you can print it or delete it.

Function 1. Press Function.

MemoryReference

2. Press Memory Reference.

DOC. MEMORY LIST

Set 3. Press Set.

PRINTING REPORT

The MultiPASS begins printing a list of documents stored in memory.

Chapter 5 Sending Faxes 5-28

12/27/2000 23:42 FAX 123 4567 CANON _ 001

******************************

*** DOC, MEMORY LIST ***

******************************

TX/RX NO

0046

0047

0048

0049

MODE CONNECTION TEL/ID PGS, SET TIME

TRANSMIT [_< 01] Canon TOKYO 3 12/27 23:24

TRANSMIT COL 04] Canon ITALIA 2 12/27 23:24

B'CAST 01] Canon CANADA 1 12/27 23:38

[_< 02] Canon FRANCE

B'CAST 03] Canon GROUP 2 1 12/27 23:39

Printing a Document in Memory

Before printing a document, make sure you have the correct BJ cartridge installed.

Black & White Document Color Document

in Memory in Memory

BC-21e Color Printing possible Printing possible

BJ Cartridge

Be-20 Black Printing possible Printing possible if

BJ Cartridge coverted to black & white

BC-22e Photo Change BJ cartridge Printing possible

BJ Cartridge to BC-21e Color or

BC-20 Black BJ Cartridge

Chapter 5 Sending Faxes 5-29

Function 1. Press Function.

MemoryReference

2. Press Memory Reference.

DOC. MEMORY LIST

08 02 3. Use V or A to select PRINT DOCUMENT.

o o

v A

Set 4. Press Set.

tx: ................................................................................

TX!RX NO. O001

08 02

v ^

5. Use V or A to select the transaction number (TX/RX NO.) of the document you want to

print.

Ex: ...............................................................

TX!RX NO. *0003

Chapter 5 Sending Faxes 5-30

Set 6.

The marks before the transaction number (TX/RX NO.) have the following meanings:

(No mark): The document is in black & white.

*: The document is in color.

#: The document is in black & white and is being sent or printed

automatically.

&: The document is in color and is being sent or printed automatically.

If you are unsure of the transaction number (TX/RX NO.) of the document you want to

print, you can print the list of documents stored in memory.

Printing a List of Documents in Memory

Use < or > to display the details of the transaction (destination, for example).

Press Set.

IST PG ONLY?

YES:(9_) NO:(#)

Chapter 5 Sending Faxes 5-31

Tone

SYMBOLS

7. Select whether you want to print the first page of the document only, or all pages of the

document.

Press * to print the first page only.

-or-

Press # to print all pages.

If you have the BC-2 le Color BJ Cartridge installed, the MultiPASS starts printing the

document.

If you are printing a black & white document and have the BC-20 Black BJ Cartridge

installed, the MultiPASS starts printing the document.

If you are printing a color document and have the BC-20 Black BJ Cartridge installed, the

following messages alternate in the LCD display:

CONVERT CLR>B&W?

YES= (9_) NO=(#) ii

Press * to print the document in black & white with the BC-20 Black B] Cartridge.

-or-

Press # to cancel printing. The unit returns to step 5.

Chapter 5 Sending Faxes 5-32

If you are printing a color document and have the BC-22e Photo BJ Cartridge installed, the

following messages alternate in the LCD display:

YES= (9_) NO=(#)

Press * to print the document with the BC-22e Photo BJ Cartridge.

-or-

Press # to cancel printing. The unit returns to step 5.

You cannot print a black & white document with the BC-22e Photo BJ Cartridge. If you have this

BJ cartridge installed, press the Stop button, install the BC-2 le Color or BC-20 Black BJ Cartridge

and start again from the beginning.

Stop

8. To continue printing other documents in memory, repeat the procedure from step 5.

-or-

Press Stop to return to standby mode.

Ex: .......................................................................

12/27 FaxTel

Chapter 5 Sending Faxes 5-33

Deleting a Document From Memory

Follow this procedure to delete a document from memory:

Function 1. PressFunction.

04 2. Press Memory Reference.

MemoryReference

Set 4. Press Set.

Ex:xiRx ..............o001

Chapter 5 Sending Faxes 5-34

08 02 5. Use V or A to select the transaction number (TX/RX NO.) of the document you want to

CZD CZZ) delete.

v ^

Set

Ex:XiRxNoi ,a00;

The marks before the transaction number (TX/RX NO.) have the following meanings:

(No mark): The document is in black & white.

*: The document is in color.

#: The document is in black & white and is being sent or printed

automatically.

&: The document is in color and is being sent or printed automatically.

If you are unsure of the transaction number (TX/RX NO.) of the document you want to

delete, you can print the list of documents stored in memory.

Printing a List of Documents in Memory

Use < or > to display the details of the transaction (destination, for example).

6. Press Set.

The MultiPASS asks you to confirm that you want to delete the document.

OK TO DELETE?

YES=(*) NO=(#)

Chapter 5 Sending Faxes 5-35

Tone

Stop

Press * to delete the document.

If you change your mind and want to keep the document in memory, press #.

The MultiPASS deletes the document.

To continue deleting other documents in memory, repeat the procedure from step 5.

-or-

Press Stop to return to standby mode.

Ex: ...........................................................................................

12/27 FaxTel

This section explains special dialing features, such as dialing through a switchboard and dialing

international numbers.

Dialing Through a Switchboard

A PBX (Private Branch Exchange) is an on-site telephone switchboard. If your unit is connected

through a PBX or other telephone switching system, you have to dial the outside line access

number first, and then dial the number of the party you are calling.

Chapter 5 Sending Faxes 5-36

Dialing aLong Distance Number

Follow this procedure to dial a long distance number and send a document using regular dialing:

Be sure to adjust the document feed lever before loading your document.

1. Open the document tray.

2. Prepare the document and load it, facedown, in the ADF.

The LCD display shows the following:

Currently used memory: .....................................................................................................................

MEMORY USED 0%

Standby to scan: DOCUMENT READY

DEE

©®@

OPER S,_S

®®®

turn on its light.

If necessary, you can adjust the resolution and contrast.

Use the numeric buttons to dial the international access code.

..........................................o{i..........

If you make a mistake during dialing, press Stop.

For details on the international access code, contact your local telephone company.

Sending Faxes

If you are sending in color to a fax machine with color capability, press Color/B&W to

Chapter 55-37

i_ _ DEE

©©®

®®

4. Use the numeric buttons to dial the country code, the area code, and the fax/telephone

number of the other party.

If you make a mistake during dialing, press Stop and start again from step 3.

You may need to enter a pause in the number. To enter a pause, press Redial/Pause.

Stab/Scan 5. Press Start/Scan to begin scanning for sending.

You will see a series of brief messages showing details on the transmission.

To cancel the transmission once the unit has started to dial, press Stop. The LCD display

then asks you to confirm canceling. Press * to cancel sending.

Canceling Sending

To take advantage of the speed dialing features of your unit, register frequently used long distance

numbers for one-touch or coded speed dialing. If you are using the MultiPASS Desktop Manager,

see the online MuttiPASS Desktop Manager Software Guide. If you are using the operation panel,

see the online Stand-alone Fax Manual.

Chapter 5 Sending Faxes 5-38

:ii!i!!i!!!i!_!iiiii:il,_:_::,_:_,',_,,:_i__¸¸¸iiiliii!i!iLx:!i!!i!ii:,ii_iiilii_!_!_!q_!i_!!_i_iIi}i!ii!_i_iL_II!I:!!__!_<i_!_<_i_iii!i!s"_'_!3i_:_,_!_!_!<_!ii!ili__!_<iiilii{iiliiy i!_ix}_,<ii!iiiii<<i_i_,_!_!_!q_<:!i!:_iii!iii31}_iiilii_i_!ii!ili_{iiliiiiilii_!_!_!q_!i_!!_i_ili}i!ii!_i_i

Many information services for banks, airline reservations, hotel reservations, etc., require tone

dialing for their services. If your unit is connected to a rotary pulse line, follow this procedure to

set the unit temporarily for tone dialing:

Hook

®1. Press Hook.

TEL=

You can also lift the handset of the telephone connected to your unit instead of pressing

Hook.

You can adjust the volume of the speaker. If you are using the MultiPASS Desktop

Manager, see the online MuhiPASS Desktop Manager Software Guide. If you are using the

operation panel, see the online Stand-alone Fax Manual.

©©@

b '9 _®

2. Use the numeric buttons to dial the telephone number of the information service.

tx: .....................................................................................

TEL: 7654321

The unit connects using the pulses required by your phone line.

Chapter 5 Sending Faxes 5-39

Tone

OEF

©©@

Hook

When the recorded message of the information service answers, press * to switch to tone

dialing.

tx: ......................................................................................................

TEL= 7654321T

When * is pressed, Tis displayed in the LCD display.

If you pressed Hook in step 1, you can pick up the handset if you need to talk to the other

party.

Use the numeric buttons to enter the numbers requested by the information service.

tx: ..................................................................

TEL: 7654321T'34

Numbers entered after pressing * will be dialed using tone dialing.

When you have finished, press Hook to disconnect the call.

If you used the handset, hang up the handset to disconnect the call.

Tone dialing is canceled when you disconnect the call.

Chapter 5 Sending Faxes B-40

This chapter describes the different methods for receiving faxes. You will also find instructions on

setting the MultiPASS to receive color faxes.

Different Ways to Receive a Fax.................................................................................................... 6-2

® Receiving Both Faxes and Telephone Calls Automatically: Fax/Tel Mode ............................ 6-4

® Receiving Faxes Manually: MANUAL MODE ........................................................................ 6-5

® Receiving Faxes Automatically: FAX ONLY MODE ............................................................... 6-5

® Receiving With an Answering Machine: ANS.MACHINE MODE ....................................... 6-5

® Receiving Using the Distinctive Ring Pattern Detection Feature: DRPD ............................. 6-6

Receiving in Color ....................................................................................................................... 6-10

Receiving While Registering, Copying, or Printing ................................................................... 6-11

Receiving Faxes in Memory When a Problem Occurs .............................................................. 6-12

Canceling Receiving .................................................................................................................... 6-16

Chapter 6Receiving Faxes 6-1

The MultiPASS provides you with several modes for receiving faxes. You set the Receive Mode

during the MultiPASS installation procedure. (See your Quick Start Guide for details.) If you want

to change the Receive Mode, decide which mode will best suit your requirements by considering

how you want to use the MultiPASS.

Fax/Tel Mode

Use this mode if you will occasionally use the MultiPASS as a telephone. In this mode, if an

incoming call is from a fax machine, the MultiPASS receives the faxes automatically, without

ringing; if the call is from a person, the MultiPASS rings to alert you to pick up the telephone

(connected to your unit) to answer the call. This mode is economical, in that it allows you to

have phone and fax service without the expense of an additional phone line.

This mode also includes settings that let you control precisely how it handles incoming calls.

To adjust these settings from the MultiPASS Desktop Manager, see the online MuttiPASS

Desktop Manager Software Guide. To adjust these settings via the operation panel, refer to the

online Stand-alone Fax Manual.

MANUAL MODE

Use this mode if you will frequently use the MultiPASS as a telephone and want to answer

every call yourself, including fax calls. The MultiPASS rings for every call, whether phone or

fax, and you must press the Start/Scan button to begin receiving a fax.

Chapter 6 Receiving Faxes 6-2

FAX ONLY MODE

Use this mode if the MultiPASS will be connected to a separate telephone line used only for

faxing. The MultiPASS then answers all calls, and receives all faxes automatically.

ANS.MACHINE MODE

Use this mode if you plan to connect an answering machine to the MultiPASS to receive faxes

and phone messages. The MultiPASS then receives incoming faxes normally, and routes

incoming phone calls to the answering machine.

DRPD

Use this mode if you have subscribed to a Distinctive Ring Pattern Detection (DRPD) service

offered by some telephone companies. By subscribing to such a service, you can have several

fax and telephone numbers for your MultiPASS using only one telephone line.

Receiving Faxes to the MultiPASS Desktop Manager

The MultiPASS Desktop Manager allows you to receive faxes directly to your PC, where they

are stored as scanned images.

Once you have decided which mode you want, set the mode either through the Desktop Manager

(see the online MuttiPASS Desktop Manager Software Guide) or through the operation panel (see

the online Stand-alone Fax Manual). You can change the mode at any time.

Chapter 6 Receiving Faxes 6-3

Receiving Both Faxes and Telephone Calls Automatically: Fax/Tel Mode

Set this mode if you want your MuItiPASS to automatically switch between voice and fax calls. For

this mode, you need to have a telephone connected to your unit.

What Happens When Fax/Tel Mode is Selected

Type of call

[Telephone charges--

begin for the caller. [

The MultiPASS answers without ringing.

RING START TIME

(Factor?, default

setting = 8 sec.)

T [

F/T RING TIME The MultiPASS starts ringing.

to receive mode.)

handset to talk.

DEFAULT ACTION ]

Cl.....b.......... / *IDISCONNECTJ

RECEIVE (factor?, default setting) and DISCONNECT. I Th_

disconnects the call.

[ (F ac to 2_ eOkaEl'V1t_ e tring ) ]

Not all fax machines are capable of sending a fax

tone. For those cases if you set the DEFAULT

ACTION to RECEIVE, the MultiPASS switches to

receive mode automatically and starts receiving

the document. It no document comes in, it

disconnects after approximately 55 seconds.

Chapter 6 Receiving Faxes 6-4

Receiving

You can select these options using the MultiPASS Desktop Manager or the operation panel. If you

are using the MultiPASS Desktop Manager, see the online MultiPASS Desktop Manager Software

Guide. If you are using the operation panel, see the online Stand-alone Fax Manual.

Faxes Manually: MANUAL MODE

In MANUAL MODE, if you connect a telephone to your unit, you can use the telephone to receive

normal telephone calls and also to activate your MultiPASS to start receiving a document. If you

place the extension phone away from the MultiPASS (on your desk, for example) and activate

receiving from this phone, this is called remote receiving:

Receiving Faxes Automatically: FAX ONLY MODE

When the MuItiPASS is set up for a dedicated line, set FAX ONLY MODE to automatically receive

documents whenever a call comes over the fax line.

Receiving With an Answering Machine: ANS.MACHINE MODE

Connecting an answering machine to the MultiPASS allows you to receive faxes and phone

messages while you are out of the office.

In ANS.MACHINE MODE, the MultiPASS allows the answering machine to answer incoming

calls, then listens for the fax tone and automatically receives the fax if it detects this tone.

Chapter 6Receiving Faxes 6-5

Using the MultiPASS With an Answering Machine

Follow these guidelines when using the MultiPASS with an answering machine.

Set the answering machine to answer on the first or second ring.

When recording the outgoing message on the answering machine:

• The entire message must be no more than 15 seconds long.

• In the message, tell your callers how to send a fax. For example:

"Hello. I can't answer the phone right now, but please leave a message after the beep.

I'll return your call as soon as possible. If you would like to send a fax, press the start

button on your fax machine after you leave your message. Thank you."

Receiving Using the Distinctive Ring Pattern Detection Feature: DRPD

Some telephone companies offer a Distinctive Ring Pattern (DRP) service whereby they assign two

or more telephone numbers with distinctive ring patterns to a single telephone line. If your phone

company offers such a service, you can have both a fax number(s) and a telephone number(s) for

your MultiPASS using only one telephone line.

Your MultiPASS will automatically monitor incoming calls and based on the distinctive ring

pattern, it will determine if the call is from a fax machine trying to send a document or from a

telephone trying to make a voice call.

Chapter 6 Receiving, Faxes 6-6

Use the information in this section to set up the MultiPASS for use with a DRP service. For more

details on the DRP service, contact your local telephone company. (Your telephone company may

have a different name for this service. Also, this service may not be offered in all areas.)

Types of Ring Patterns

Your telephone company will assign a distinctive ring pattern to each number when you order

the DRP service. The setting you make in the MultiPASS must match the setting assigned by the

telephone company.

You can set the MultiPASS for the following ring patterns:

NORMAL RING

Ring type of normal telephone line (recommended for voice calls)

DOUBLE RING

Two short rings at regular intervals (recommended for fax calls)

SHORT-SHORT-LONG (Triple ring)

Short-short-long at regular intervals

SHORT-LONG-SHORT (Triple ring)

Short-long-short at regular intervals

OTHER RING TYPE

Patterns other than those described above

FAX/TEL AUTO SW

Chapter 6 Receiving Faxes 6-7

How DRPD Responds to Calls

When there is an incoming call, the MultiPASS checks the incoming ring pattern and determines

the type of pattern being received. The MultiPASS may require up to 10 seconds to determine the

pattern type. During this time, any telephone device connected to the MultiPASS reacts according

to how you registered the setting.

Incoming Call Incoming Call

Your Setting From Fax From Telephone

TEL

FAX

FAX/TEL

AUTO SW

Rings to alert you to pick

up the handset of the

telephone. Press Start/

Scan to receive the fax

(MANUAL MODE).

Receives the fax without

ringing.

Switches to receive mode

for fax transmission

signals and does not ring.

Rings to alert you to

pick up the handset

of the telephone and

take the call.

Answers as a fax

machine.

Rings to alert you to

pick up the handset

of the telephone and

take the call.

Chapter 6Receiving Faxes 6-8

Communicating Using the Distinctive Ring Pattern Detection (DRPD) Feature

Using the MuItiPASS with a DRP service is almost the same as using it with a normal telephone

line.

When you turn on DRPD, the receive mode defaults to DRPD.

When someone calls using the number assigned for telephone communication, the MuItiPASS

rings in the pattern you registered for telephone calls. When you hear this pattern, simply pick

up the telephone connected to the MultiPASS and talk. If you do not pick up the telephone, the

MultiPASS continues to ring until the other party hangs up.

When someone sends a fax using the number assigned for fax communication, the MultiPASS

does not ring. It receives the fax automatically.

Chapter 6 Receiving Faxes 6-9

iiiii_!!i_iiiiiiiii:ii:i:!i!:i__iiiiiii_¸ii:i:!i!:i_iiilii_ iiiiiiiiipi!_!_i;_i!i_!iiiiliiiiipi!_!_£ _!_iiiiiiii_,{iiiii_!_iiiiiiii_,iii!_!!¸¸.....

Your MultiPASS has been factory-set to receive faxes in color from fax machines with color

capability. When receiving a fax, your MultiPASS detects if the incoming fax is a color or

black &white transaction, and prints the fax accordingly.

For automatic printing of received color faxes, you need to have the BC-2 le Color BJ Cartridge

installed in your unit. If you have one of the optional BJ cartridges installed, the MultiPASS will

receive the color fax in memory. Once received, the LCD display will alternate the following

messages:

REC'D IN MEMORY

INSTALL BC-21e

Replace the optional BJ cartridge with the BC-2 le Color BJ Cartridge (see page 7-23). The unit

then automatically prints the color fax stored in memory.

You can print the color fax with a BJ cartridge other than the BC-21e Color BJ Cartridge.

Printing a Document in Memory

You can set the MultiPASS for color reception through the MultiPASS Desktop Manager (see the

online MuttiPASS Desktop Manager Software Guide) or through the operation panel (see the

online Stand-alone Fax Manual).

Chapter 6Receiving Faxes 6-10

As the MultiPASS is a multitasking device, it can receive faxes and phone calls while you are

entering your user information, making copies, or printing.

If you receive a fax while you are making copies or printing, the MultiPASS stores the

incoming fax in memory. Then, as soon as you finish making copies or printing, the

MultiPASS automatically prints the fax. If you are entering registration information, the

fax is printed as soon as it is received, and does not go into memory.

Chapter 6 Receiving Faxes 6-11

iiiii !!i%ii:iXii>ii:i:!i!:i {bj iiiiiiiii! !!q ! !i!!iiiiii{!ii!ii!ii!!!!!i%!ii!iiii ixli:i:!i!:iS{iiiiiiii! !!q ! ii!ii!iiii i

If the MultiPASS encounters a problem when it is receiving a fax, the unit will automatically store

the unprinted pages of the fax in memory, and the LCD display will show REC 'D IN MEMORYas

well as one or several of the following messages:

Unit has run out of paper

The MuItiPASS has run out of paper while printing.

LOAD PAPER

Load paper in the multi-purpose tray. Then press the Resume button to print the pages stored

in memory.

Loading Paper in the Multi-Purpose Tray

BCl-21 Color Ink Tank has run out of ink

The BCI-21 Color Ink Tank installed in the MuItiPASS has run out of ink while printing.

COLOR INK EMPTY

Change the BCI-21 Color Ink Tank in the BC-2 le Color BJ Cartridge. The unit automatically

prints the pages stored in memory.

Replacing an Ink Tank in the BC-21e Color BJ Cartridge

Chapter 6 Receiving Faxes 6-1 2

BCI-21 Black Ink Tank has run out of ink

The BCI-21 Black Ink Tank installed in the MultiPASS has run out of ink while printing.

BLACK INK EMPTY

Change the BCI-21 Black Ink Tank in the BC-2 le Color BJ Cartridge. The unit automatically

prints the pages stored in memory.

Replacing an Ink Tank in the BC-21e Color BJ Cartridge

BJ cartridge has run out of ink

The BJ cartridge installed in the MultiPASS has run out of ink while printing.

CHANGE CARTRIDGE

Change the BJ cartridge. The unit automatically prints the pages stored in memory.

Replacing the BJ Cartridge

BJ cartridge not installed

There is no BJ cartridge installed in the MultiPASS.

PUT IN CARTRIDGE

...............................................................................................

Install a BJ cartridge. The unit automatically prints the pages stored in memory.

Replacing the BJ Cartridge

Chapter 6Receiving Faxes 6-13

Incorrect BJ cartridge installed

The MuItiPASS has received a fax, but the incorrect BJ cartridge is installed.

...........................................................................iiii

INSTALL BC-21e

or ............................................................................................

....INSTALL BC2!e/20

Replace the BJ cartridge in the unit with the correct BJ cartridge. The unit automatically prints the

pages stored in memory.

Replacing the BJ Cartridge

Paper jam has occurred

A paper jam has occurred in the MultiPASS while printing.

...................................................................iiii

CLEAR PAPER JAM

.................................................

Clear the paper jam. Then press the Resume button to print the pages stored in memory.

Clearing Jams

Chapter 6Receiving Faxes 6-14

The MultiPASS C560 memory can store up to approximately 80 pages and MultiPASS C530

memory can store up to approximately 42 pages (based on ITU-T/CCITT No. 1 Chart,

standard mode).

You can set the MultiPASS not to store faxes in memory if a problem occurs during reception.

If you are using the MultiPASS Desktop Manager, see the online MuhiPASS Desktop Manager

Software Guide. If you are using the operation panel, see the online Stand-alone Fax Manual.

Once the pages are printed, they are deleted from memory.

If the memory becomes full, you will not be able to receive the remaining pages. Contact the

other party and request that they send the fax again.

Chapter 6Receiving Faxes 6-15

Follow this procedure if you want to stop receiving a fax before reception is completed.

Stop

@1. Press Stop.

The MultiPASS asks you to confirm that you want to cancel.

CANCEL? *YES #NO iii

YES:(*) NO:(#)

Tone

2. Press -)(-to cancel receiving.

.....TX cANe

tx:

Receiving is not canceled until you press -)(-.

If you change your mind and want to continue receiving, press #.

Chapter 6Receiving Faxes 6-16

iii!!!ii!_Siii!i!i!iiiii!ii!i!;i_;_i_iiiiiiiii!!_ii_i!iiiiiiiiiii_i_iiii!_!_:_!i_¸!!_ii_i!iiii!ii!i!;i_;_i_!!_ii_i!_iiiiiiiiii:__!i_iii_!!!!:i:

Your MultiPASS requires no maintenance other than periodic cleaning, and replacement of BJ

cartridges or ink tanks.

MultiPASS Guidelines .................................................................................................................... 7-2

Periodic Cleaning ........................................................................................................................... 7-4

® Cleaning the Outside of the MultiPASS ................................................................................... 7-4

® Cleaning the Interior of the MultiPASS ................................................................................... 7-5

BJ Cartridges and Ink Tanks ....................................................................................................... 7-14

® Maintenance ............................................................................................................................ 7-16

® Using Ink .................................................................................................................................. 7-17

® Testing and Cleaning the BJ Cartridge Print Head ............................................................... 7-18

® When to Replace the BJ Cartridge ......................................................................................... 7-21

® Replacing the BJ Cartridge ..................................................................................................... 7-23

® Replacing an Ink Tank in the BC-21e Color BJ Cartridge .................................................... 7-33

® Storing a BJ Cartridge ............................................................................................................. 7-41

Transporting the MultiPASS ........................................................................................................ 7-43

Chapter 7 Maintenance 7-1

iii!i!i! ,iiii!i!i!!!ilili{iiliii!i!ii:i¸iiiii!!!171iii!i!!!!!i;iiii!i!!i!!!!!i;

Chapter 7

Follow these guidelines to avoid damage to your MultiPASS and harm to you or others:

Place the MultiPASS on a stable surface. Do not use an angled stand. Avoid setting the unit in

direct sunlight.

Do not install the MultiPASS near devices that contain magnets or generate magnetic fields,

such as speakers.

Do not subject the MultiPASS to strong physical shock or vibration.

Make sure the area where you use the unit is free from dust.

Keep the MultiPASS clean. Dust accumulation can prevent the unit from operating properly.

To ensure proper electrical contact, make sure the unit is firmly plugged in.

Never pull on the cord to unplug the MultiPASS. Pull on the plug itself.

Do not overload the electrical outlet where the MultiPASS is plugged in.

For your safety, unplug the MultiPASS during electrical storms.

When the power cord is disconnected, the image memory is completely erased. Therefore,

before you begin cleaning the MultiPASS, be sure to print any faxes stored in its memory.

Printing a Document in Memory

Maintenance 7-2

IfyoudisconnecttheMultiPASSwhileit iswaitingtosendadocument,youwillhavetoset

theMultiPASStosendyourdocumentagainoncetheunitisreconnected.

Toavoiddamagetotheunitfromoverheating,donotblocktheexhaustvent.Installtheunit

approximately4inches(10cm)awayfromwallsorotherequipment.

Alwayslift theMultiPASSasshownbelow.Donotliftit byitsmulti-purposetray,document

support,ordocumenttray.

Chapter 7 Maintenance 7-3

Your MultiPASS requires little periodic maintenance. Follow these guidelines to keep your

MultiPASS in good operating condition:

Before you clean the MultiPASS, be sure to print any faxes stored in memory.

Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the

components or generate static charges.

Be sure to disconnect the power cord before cleaning the unit.

When the power cord is disconnected, the image memory is completely erased. Therefore,

before you begin cleaning the MultiPASS, be sure to print any faxes stored in its memory.

Printing a Document in Memory

CAUTION

Do not use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to

clean the exterior or interior of the MultiPASS, as they can damage its components.

Cleaning the

Chapter 7

Outside of the MultiPASS

Disconnect the power cord from the MultiPASS.

Wipe the exterior of the unit with a clean, soft, lint-free cloth moistened with water or

diluted dishwashing detergent solution.

Plug the power cord back in.

Maintenance 7-4

Cleaning the Interior of the MultiPASS

Cleaning Inside the Printer Cover

To prevent ink spots and paper dust from accumulating inside the MultiPASS and affecting print

quality, clean the unit's print area periodically.

1. Disconnect the power cord from the MultiPASS.

2. Open the document tray.

Chapter 7 Maintenance 7-5

3. Open the ADF by grasping the document guides and lifting.

If the ADF does not open easily, slide the document guides outward and then open the

ADF.

DOCUMENTGUIDE

Chapter 7 Maintenance 7-6

CAUTION

Do not touch the round shaft, guide rail, or ribbon cable. Touching these parts may adversely

affect operation of the unit and/or cause print quality deterioration.

DO NOT TOUCH THE

ROUND SHAFT

DO NOT TOUCH THE

GUIDE RAIL

DO NOT TOUCH THE

RIBBON CABLE

Chapter 7 Maintenance 7-7

4. Use a clean, soft, dry, lint-free cloth to remove any ink or paper debris from the unit's

interior, especially around the platen. Be careful not to touch the BJ cartridge.

5. Check the small black rollers. If they are dirty, clean them with a soft, dry toothbrush.

6. When finished, close the ADE

7. Close the document tray.

8. Plug the unit back in.

Chapter 7 Maintenance 7-8

Cleaning the Scanner Components

Periodically check and clean the scanner components.

1. Disconnect the power cord from the MultiPASS.

2. Open the document tray.

Chapter 7 Maintenance 7-9

3. Open the operation panel by gently pulling it toward you.

4. Clean the components as described below.

SEPARATION GUIDE

SCANNING GLASS

IWHITE SHEET

SEPARATION ROLLER

Chapter 7 Maintenance 7-10

CAUTION

Separation roller

Use a soft, dry, clean cloth to wipe the roller.

White sheet and scanning glass

Use a clean, soft, lint-free cloth moistened with water to clean the white sheet and

scanning glass, then wipe them with a soft, dry, lint-free cloth.

Separation guide

Wipe with a dry, soft cloth.

• If the scanning components are dirty, the documents you send or print will also be dirty.

• Be sure to use a soft cloth to avoid scratching the components.

Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the

components or generate static charges.

Chapter 7 Maintenance 7-11

5. Clean the shaded areas of the operation panel and the unit.

Dirt and dust particles that collect on the underside of the operation panel also affect the

quality of the documents you copy or send.

6. Use a soft, dry, clean cloth to wipe up paper dust around the roller.

Chapter 7 Maintenance 7-12

7. When you are finished, close the operation panel by pressing it down from the center as

shown.

Be sure to close the operation panel until it locks into place, or the unit will not function properly.

8. Close the document tray.

9. Plug the unit back in.

Cleaning the Rollers

You will need to clean the unit's rollers after using a package of High Resolution Paper. This

process removes paper dust from the printer's rollers, preventing paper feed problems.

Using the Cleaning Sheet

Chapter 7 Maintenance 7-13

i!ZiiiiiiiiC _ii!iiii__!_!!i!i!i7¸¸iiilii_!iiiii_!i;ili!i!!!iiiiili!ii!iiii_ii_ii!i!:,:!!iiill_i!ii!ili__!_!!i!__!iiiii_!i;ilii!!!!i_!_!!i!_iii!!!!i_iii7 _i!ii!ili__!_!!i!_iii!!!!i_iii:!!iiill

Canon offers several BJ cartridges and ink tanks for use in the MultiPASS.

BC-2 le Color BI Cartridge (induded with the MultiPASS)

Contains the print head unit and two replaceable ink tanks, one

color (cyan, magenta, yellow) and one black. You can replace the

ink tanks without replacing the print head unit when you run out

of ink.

BC-20 Black BI Cartridge (sold separately)

Contains the print head unit and black ink only. Use this optional

cartridge when you will be printing with black ink only and for

fast, five pages per minute printing. When you run out of ink, you

replace the complete cartridge.

BCI-21 Black Ink Tank (one extra tank induded with the

MultiPASS)

Replace the black ink tank in the BC-2 le Color BJ Cartridge when

the black ink runs out.

Chapter 7 Maintenance 7-14

BCI-21ColorInkTank(soldseparately)

ReplacethecolorinktankintheBC-2leColorBJCartridgewhen

thecolorinkrunsout.

BC-22ePhotoBICartridge(sold separately)

Contains the print head unit and color and black inks. Use this

optional BJ cartridge when you want to produce photo-realistic

color printing. When used with Canon's High Resolution Paper,

this BJ cartridge produces images comparable to photographs.

When you run out of ink, you replace the complete cartridge.

Because the BC-22e Photo BJ Cartridge is designed to produce special printing effects, we do

not recommend using it for tasks other than printing from your PC. This cartridge is a single

unit, and using it for other tasks may use up the black ink faster, wasting its color ink. In

addition, correct color output cannot be guaranteed for the BC-22e Photo BJ Cartridge for

tasks such as copying or printing of received faxes.

It's a good idea to use the BC-21e Color BJ Cartridge or the optional BC-20 Black BJ Cartridge

for tasks such as printing received faxes, copying, and printing reports.

Chapter 7 Maintenance 7-1S

Maintenance

The most important thing you can do to extend the life of your MuItiPASS and to ensure

optimum print quality is to take care of the BJ cartridges.

CAUTION

Spilled ink can stain any surface. Open BJ cartridges and ink tanks carefully, and follow the

guidelines here to protect against spilled ink.

If you are using both the BC-21e Color BJ Cartridge and any of the optional BJ cartridges, be

sure to store the BJ cartridge not being used in the Ink Cartridge Storage Box provided with

your MultiPASS.

Keep BJ cartridges and ink tanks in their sealed containers until you are ready to use them.

Do not remove the ink tanks from the BC-2 le Color BJ Cartridge unnecessarily. This may

cause the ink to clog.

Make sure both ink tanks are installed in the BC-2 le Color BJ Cartridge. Attempting to use

the BC-21e Color BJ Cartridge with only one ink tank installed may cause the ink to clog.

If spilled, the ink is difficult to remove. Therefore, it's a good idea to keep the BJ cartridge and

ink tanks out of the reach of children.

Do not touch the print head area on the BJ cartridge. Ink may leak out and cause stains.

Chapter 7 Maintenance 7-16

CAUTION

Hold the BJ cartridge by its sides only. Do not touch the print head, the sharp edges around the

print head, the silver plate on the bottom of the BJ cartridge, or the silver metal or circuit area

on its side.

HOLD HERE

PRINT HEAD

DO NOT TOUCH ;!-_-

Using Ink

Canon has more engineers dedicated to creating quality ink for providing the best results for

output on Bubble Jet printers than any other organization. Canon does not prohibit the use of

third-party inks and the use of third-party inks does not invalidate the product's limited warranty.

However, Canon cannot guarantee the quality or performance of your unit when you are using

inks from other suppliers.

Canon's limited warranty does not cover damage caused to Canon's Bubble Jet products that is

attributable to the use of third party parts or supplies, including inks. The limited warranty

remains in effect for its life once that particular damage has been properly repaired.

Chapter 7 Maintenance 7-1 7

For optimum printing results, Canon recommends that you use the Canon BC-2 le Color BJ

Cartridge or the optional Canon BC-20 Black or BC-22e Photo BJ Cartridge with your

MultiPASS.

When replacing ink tanks in the BC-2 le Color BJ Cartridge, Canon recommends that you use

the Canon BCI-21 Color and BCI-21 Black Ink Tanks.

Testing

Function

and Cleaning the BJ Cartridge Print Head

The print head in the BJ cartridge contains nozzles through which ink is propelled onto the paper.

To maintain the best possible print quality, these nozzles need to be cleaned from time to time.

Your MultiPASS is equipped with a print head cleaning function that does this.

Printing the Nozzle Check

Before cleaning the print head, you may want to print the nozzle check to test the BJ cartridge

installed in the MultiPASS. This test shows if each print head nozzle is operating properly.

Follow this procedure to print the nozzle check:

1. Press Function.

Chapter 7 Maintenance 7-18

Cleaning

Set

Press Cleaning.

NOZZLE CHECK

Press Set.

The MuItiPASS prints the nozzle check.

When the BC-2 le Color BJ Cartridge is installed, the pattern includes all four colors; yellow,

magenta, cyan, and black. In the color pattern, you will notice that lines are missing between the

colors. This is normal.

24_ 24 --YELLOW

24_ 24 --MAGENTA

24 24 -- CYAN

64_ 24 --BLACK

The following sample shows the nozzle check when the optional BC-20 Black BJ Cartridge is

installed:

Chapter 7 Maintenance 7-19

CAUTION

Function

(:leaning the BJ (:artridge Print Head

If your printouts become faint or streaked, or if their quality otherwise decreases, clean the print

head. To maintain the best possible print quality, you need to clean the BJ cartridge print head

from time to time.

Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the

amount of ink in the BI cartridge.

If your printing is faint, you can often correct the problem by adjusting the print contrast and

printing speed.

1. Press Function.

Cleaning

08 02

v A

Press Cleaning.

NOZZLE CHECK

Use V or A to select HEAD CLEANING.

HEAD CLEANING

Chapter 7 Maintenance 7-20

Set 4. Press Set.

The MuItiPASS cleans the print head.

When cleaning ends, the MultiPASS returns to standby mode.

You can perform the cleaning procedure up to five consecutive times if necessary.

If the problem persists, install a new BJ cartridge.

You can print the nozzle check to see if cleaning corrected the problem.

................................... -7_ Printing the Nozzle Check

!i!:ii!

When to Replace the BJ Cartridge

How frequently you need to replace your BJ cartridge or one of its ink tanks depends on how you

use your MultiPASS. If you print a good deal of graphics, halftones, or grayscales, you will need to

replace the BJ cartridge more often than if you print mainly text.

Specifications, BJ Cartridges

To help ensure the maximum life for your cartridges, always follow the guidelines for cartridge

maintenance.

Maintenance

Chapter 7 Maintenance 7-21

In general, you will need to replace the BJ cartridge in the following situations:

If you have been using the BC-21e Color BJ Cartridge for over six months, or a BC-20 Black

BJ Cartridge for over a year.

If your printed output is not crisp and clear or has gaps in the characters (missing dots), even

after you have cleaned the print head five times.

If your color printouts appear to be missing a color, even after you have cleaned the print

head five times.

If the message CHANGE CARTRIDGE appears in the LCD display.

In general, you will need to replace an ink tank in the BC-21e Color BJ Cartridge in the following

situations:

If your output is blank.

If your color printouts appear to be missing a color, even after you have cleaned the print

head five times.

If the message BLACK INK EMPTY or COLOR INK EMPTY appears in the LCD display.

Use the procedure on the following page to replace an old BJ cartridge or change a BJ cartridge

when switching between the BC-2 le Color BJ Cartridge and any other optional BJ cartridge.

You only need to replace the BC-21e Color BJ Cartridge when the print head is damaged (or after

printing approximately 2000 pages). If one of the ink tanks (either color or black) in your BC-2 le

Color BJ Cartridge runs out of ink, simply replace the ink tank.

Replacing an Ink Tank in the BC-21e Color BJ Cartridge

Chapter 7 Maintenance 7-22

For optimum printing results, Canon recommends that you use the Canon BC-2 le Color

BJ Cartridge or the optional Canon BC-20 Black or BC-22e Photo BJ Cartridge with your

MultiPASS.

When replacing ink tanks in the BC-2 le Color BJ Cartridge, Canon recommends that you use

the Canon BCI-21 Color and BCI-21 Black Ink Tanks.

Replacing the BJ Cartridge

1. Make sure the MultiPASS is plugged in.

2. Open the document tray.

Chapter 7 Maintenance 7-23

3. Open the ADF by grasping the document guides and lifting.

If the ADF does not open easily, slide the document guides outward and then open the

ADF.

DOCUMENT GUIDE

Chapter 7 Maintenance 7-24

CAUTION

Do not touch the round shaft, guide rail, or ribbon cable. Touching these parts may adversely

affect operation of the unit and/or cause print quality deterioration.

DO NOT TOUCH THE

ROUND SHAFT

DO NOT TOUCH THE

GUIDE RAIL

DO NOT TOUCH THE

RIBBON CABLE

Chapter 7 Maintenance 7-25

CAUTION

4. Press the cartridge button _iil.

The cartridge holder moves to the center of the unit.

Do not try to manually move or stop the cartridge holder as this may damage the

MultiPASS.

The MultiPASS indudes an automatic protection feature that helps keep it from

overheating. If the cartridge holder does not move, unplug the MultiPASS and let it cool

for several minutes. When it has cooled, plug it in again, and press the button to

move the cartridge holder.

Chapter 7 Maintenance 7-26

5. Raise the blue cartridge lock lever (on the cartridge holder) by gently pulling up on it.

CAUTION

Hold the BJ cartridge by its sides only. Do not touch the print head, the sharp edges around the

print head, the silver plate on the bottom of the BJ cartridge, or the silver metal or circuit area

on its side.

Chapter 7 Maintenance 7-27

6. Remove and dispose of the old BJ cartridge, or store it in the Ink Cartridge Storage Box.

7. Peel the cover off the new BJ cartridge's protective packaging, and remove the BJ cartridge.

Chapter 7 Maintenance 7-28

CAUTION

Hold the BJ cartridge by its sides only. Do not touch the print head, the sharp edges around the

print head, the silver plate on the bottom of the BJ cartridge, or the silver metal or circuit area

on its side.

PRINT HEAD

DO NOT TOUCH

HERE

8, Lift the orange cap off the BJ cartridge's print head, then remove the orange tape.

] TAPE

Chapter 7 Maintenance 7-29

Spilled ink can stain any surface; protect yourself and your work area.

Discard the cap and tape immediately. Do not attempt to reattach the cap or tape to the print

head, or you can adversely affect the ink flow or quality of the ink color.

9. Hold the BJ cartridge so that its label faces outward, then slide it into the cartridge holder.

Be careful not to touch the silver plate on the bottom of the BJ cartridge or the silver

metal or circuit area on its side.

Chapter 7 Maintenance 7-30

10.Lowerthebluecartridgelocklevercompletely.

Donotuseexcessiveforce.

TheBJcartridgeisnowlockedintoposition.

Chapter 7 Maintenance 7-31

11. Press the cartridge button i i;_{.

CAUTION

The cartridge holder moves to its home position on the right side of the unit and begins

cleaning the print head. This process takes about 55 seconds.

Do not try to manually move or stop the cartridge holder as this may damage the MultiPASS.

12. Close the ADF.

13. Close the document tray.

Chapter 7 Maintenance 7-32

Unplug the MultiPASS only when it is in standby mode (date and Receive mode shown in the

LCD display), and the cartridge holder is in its home position on the right. If you unplug the unit

while it is printing, or move the cartridge holder from its home position, the BJ cartridge will not

be capped and can dry out.

Replacing an Ink Tank in the BC-21e Color BJ Cartridge

The LCD display will indicate which ink tank in the BC-2 le Color BJ Cartridge needs replacing.

Message

BLACK INK EMPTY

COLOR INK EMPTY

Action

Replace the BCI-21 Black Ink Tank (right tank).

Replace the BCI-21 Color Ink Tank (left tank).

Leave the BC-2 le Color BJ Cartridge in the MultiPASS when replacing an ink tank.

1. Make sure the MultiPASS is plugged in.

2. Open the document tray.

Chapter 7 Maintenance 7-33

3. Open the ADF by grasping the document guides and lifting.

If the ADF does not open easily, slide the document guides outward and then open the

ADF.

DOCUMENTGUIDE

Chapter 7 Maintenance 7-34

CAUTION

Do not touch the round shaft, guide rail, or ribbon cable. Touching these parts may adversely

affect operation of the unit and/or cause print quality deterioration.

DO NOT TOUCH THE

ROUND SHAFT

DO NOT TOUCH THE

GUIDE RAIL

DO NOT TOUCH THE

RIBBON CABLE

Chapter 7 Maintenance 7-35

CAUTION

4. Press the cartridge button i:i_0.

The cartridge holder moves to the center of the unit.

Do not try to manually move or stop the cartridge holder as this may damage the

MultiPASS.

The MultiPASS indudes an automatic protection feature that helps keep it from

overheating. If the cartridge holder does not move, unplug the MultiPASS and let it

cool for several minutes. When it has cooled, plug it in again, and press the button to

move the cartridge holder.

Chapter 7 Maintenance 7-36

The color ink tank is on the left, and the black ink tank is on the right.

BCI-21 COLOR --

INKTANK 8 8-- ll-

BCI-21 BLACK

INK TANK

5. Remove the empty ink tank by grasping the tab on the top of the empty ink tank and pulling

forward to release it. Then lift out the ink tank from the BJ cartridge.

Chapter 7 Maintenance 7-37

6. Disposeoftheinktankproperly.

Youmaywanttoplaceit inaplasticbagtokeepanyresidualinkfromspilling.

7. Takethenewinktankoutofitsbagandremoveitsorangecap.

CAUTION

Be careful not to touch the bottom of the ink tank, as you may get ink on your hands.

Chapter 7 Maintenance 7-38

8. Slide the new ink tank into the empty slot.

9. Press firmly on the tab on top of the new ink tank, in the direction shown below, until the

tank snaps into place.

Chapter 7 Maintenance 7-39

10. If you need to replace the other tank, repeat steps 5 to 9.

11. Press the cartridge button __-I.

CAUTION

The cartridge holder moves to its home position on the right side of the unit and begins

cleaning the print head. This process takes about 55 seconds.

Do not try to manually move or stop the cartridge holder as this may damage the MultiPASS.

12. Close the ADF.

13. Close the document tray.

Chapter 7 Maintenance 7-40

Unplug the MultiPASS only when it is in standby mode (date and Receive mode shown in the

LCD display), and the cartridge holder is in its home position on the right. If you unplug the unit

while it is printing, or move the cartridge holder from its home position, the BJ cartridge will not

be capped and can dry out.

Storing a

CAUTION

BJ Cartridge

Once a BJ cartridge is unwrapped, its print head must be kept from drying out, or it can clog and

fail to work properly. A BJ cartridge installed in the MultiPASS is protected from drying out by

automatically moving to the home position on the right side of the unit and capping itself.

If you remove a partially used BJ cartridge from the MultiPASS, store it in the SB-21 Ink Cartridge

Storage Box provided with your unit.

Hold the BJ cartridge by its sides only. Do not touch the print head, the sharp edges around the

print head, the silver plate on the bottom of the BJ cartridge, or the silver metal or circuit area

on its side.

HOLD HERE

Chapter 7 Maintenance 7-41

1. Press on the release tab and open the cover.

2. Insert the BJ cartridge in its container with the BJ cartridge's label facing forward, and the

print head down.

Chapter 7 Maintenance 7-42

3. Close the storage box. Make sure the lid snaps shut.

Whenever you plan to transport the MultiPASS, you need to prepare it so it will not be damaged

during the move.

1. DO NOT remove the BJ cartridge from the unit.

2. Make sure the cartridge holder is in its home position on the right side of the unit.

If it is not in its home position, press the cartridge button (inside the unit).

3. With the cartridge holder on the right side of the unit, tape the BJ cartridge and cartridge

holder to the side of the unit.

Chapter 7 Maintenance 7-43

Disconnect the power cord.

Disconnect the telephone, extension phone or answering machine (if using them), the

telephone line, and the parallel cable to the PC.

Remove the document support.

Make sure the document tray is closed.

Replace all tapes and shipping materials you removed when you first unpacked the

MultiPASS.

9. Pack the MultiPASS and all its components into its original shipping carton.

Do not remove the BJ cartridge from the MultiPASS or ship a BJ cartridge or an ink tank from

which you have removed the protective cap. An opened BJ cartridge or ink tank that is not

installed in the MultiPASS or the Ink Cartridge Storage Box may leak, and the print head may

dry out. Also, if you do not tape the BJ cartridge to the side of the unit, ink may spill into the

unit.

If you no longer have the shipping carton your MultiPASS came in, pack the unit in a suitably

sized, sturdy cardboard box, using bubble wrap or other suitable packing materials. (If you use

foam peanuts, be sure to wrap the unit in plastic first to prevent the packing materials from

entering any opening on the unit.)

Chapter 7 Maintenance 7-44

.......i¸ii!iilli'¸¸¸¸¸¸¸!!_i_iii_!i_ii!_!i_iii_!iii!!!i!iiiii_i!_iii!!!i!!__i_iiii!_!:!i¸__i!_!!!iiii_i!!!_ii_i!_i_iii_!i_i_iii_!iiiiililii_ii{¸il!!_ii_i!!!!!!!!iiilliii!i!_i!ii!i

If your MultiPASS is not operating properly, use the information and suggestions in this chapter to

try and resolve the problem.

If You Cannot Solve the Problem ................................................................................................. 8-2

Clearing Jams ................................................................................................................................ 8-4

® Jams in the Automatic Document Feeder (ADF) ................................................................... 8-4

® Jams in the Multi-Purpose Tray .............................................................................................. 8-7

LCD Messages ............................................................................................................................... 8-9

Printing Problems ....................................................................................................................... 8-18

Print Quality Problems ............................................................................................................... 8-24

Color Printing and Copying Problems ...................................................................................... 8-26

Paper Feeding Problems ............................................................................................................. 8-30

Faxing Problems .......................................................................................................................... 8-33

Telephone Problems .................................................................................................................... 8-40

Copying Problems ....................................................................................................................... 8-42

General Problems ........................................................................................................................ 8-43

It"the Power Goes Out ................................................................................................................ 8-45

MultiPASS Hardware Cannot Initialize ..................................................................................... 8-47

Chapter 8 Troubleshooting 8-1

CAUTION

If you have a problem with your MuItiPASS and you cannot resolve it by referring to the

information in this chapter, contact your local authorized Canon dealer sales or service

representative.

Canon's support personnel are trained in the technical support of Canon's products and should

be able to help you with your problem.

Attempting to repair the MultiPASS yourself may void the limited warranty as to that repair. See

the limited warranty card for details.

If the MultiPASS makes strange noises, emits smoke or strange smells, unplug it immediately

and call the Canon Customer Care Center. Do not attempt to disassemble or repair the unit

yourself.

Getting Help From Canon

If you need to contact Canon directly, make sure you have the following information:

Product name

MultiPASS C560 or MultiPASS C530

Chapter 8 Troubleshooting 8-2

Serial number

The serial number is located on the label on the back of the unit.

HXXXXX

CANON INC. X X X X

SERIALNo. XXXXXXX

MultiPASS Desktop Manager version number

The version number of the MultiPASS Desktop Manager is included in the About informa-

tion. In the Desktop Manager, click Help and then click About.

Place of purchase

Nature of problem

Steps you have taken to solve the problem and the results

Chapter 8 Troubleshooting 8-3

On occasion, the document feeding into the Automatic Document Feeder (ADF) or the paper in

its multi-purpose tray may misfeed or jam. If this happens, you can usually fix the problem using

one of the following procedures.

You do not need to unplug the MultiPASS while clearing paper jams.

Jams in the Automatic Document Feeder (ADF)

Use this procedure if the document in the ADF jams or misfeeds. If this occurs, the message

CHECK DOCUEI>CNTappears in the LCD display.

Stop l.

@ 2.

Press Stop.

Open the operation panel by gently pulling it toward you.

It opens only slightly.

Do not try to pull the document out without opening the operation panel or you may

tear or smudge the document.

Chapter 8 Troubleshooting 8-4

3. While holding the operation panel, remove the document.

Pull it in either direction, but do not force it.

If a multipage document is loaded, remove the entire document from the ADF.

TroubleshootingChapter 8 8-5

If the paper does not pull out easily, do not force it. Call the Canon Customer Care Center.

Getting Help From Canon

4. When you are finished, close the operation panel by pressing it down from the center.

->.

Be sure to close the operation panel untilitlocksinto place. Otherwise the unit will not function

properlT

Resume 5. Press Resume to clear the error message, then start the operation again. Be sure to fan and

stack your document and replace the stack in the ADF.

Chapter 8 Troubleshooting 8-6

Jams in the Multi-Purpose Tray

Use this procedure if the recording paper jams or misfeeds in the multi-purpose tray. If this

happens, the message CLEAR PAPER JAM appears in the display.

1. Close the document trayif necessary.

2. Gently pull any jammed paper out of the unit as shown.

3. Remove the paper stack from the multi-purpose tray and reload it.

Make sure you push the paper to the back and right of the multi-purpose tray, and that

the stack is not higher than the paper limit mark ( _ ).

Chapter 8 Troubleshooting 8-7

Resume 4. Press Resume to clear the error message.

If you are printing from a Windows application, follow the instructions displayed by the

software on your PC.

If the paper jam occurred while a fax was being received into the MultiPASS memory, that fax will

print automatically when the jam is cleared and you press the Resume button.

Chapter 8 Troubleshooting 8-8

iii!ib<IIIZI¸

The following messages are displayed in the LCD display when the MultiPASS is performing a

function or encounters an error. The error code appears in the Activity Report.

AUTO REDIAL

BLACK INK EHPTY

BUSY/N0 SIGNAL

The unit iswaiting to redial the

other party's number because the

line was busy or the other party did

not answer when you tried to send

the document

Wait for the unit to try redialing. If

that does not work, wait until the unit

starts to dial the number, then press

the Stop button to cancel redialing.

Try to send the document again at a

later time.

#005/018

The BCI-21 Black Ink Tank in the

BC-21e Color BJ Cartridge is empty

or its ink may have dried out.

The telephone number you dialed is

busy.

The fax number dialed was incorrect.

The other party's fax machine is not

working.

Clean the B] cartridge print head (see

page 7-18). If the message remains in

the LCD display, replace the ink tank

(see page 7-33). The unit will then

print automatically any faxes received

in memory.

Try sending the document at a later

time.

Check the fax number and dial again.

Contact the other party and have

them check their fax machine.

Chapter 8 Troubleshooting 8-9

BUSY/NO SIGNAL

(Continued)

The other party is not using a G3

machine.

Contact the other party and ask them

to send or receive the document using

a G3 machine.

The touch tone/rotary pulse setting

on your unit is incorrect.

The receiving fax machine did not

answer within 55 seconds.

Set your unit to the setting that

matches your telephone line. (See the

MultiPASS Desktop Manager Software

Guide or the Stand-alone Fax Manual.)

Contact the other party and have

them check their fax machine. You can

try to send the document manually

(see page 5=12). For an international

call, add pauses to the registered

number (see page 5=37).

CALLING -- The unit is calling the other party's If you want to cancel the transmission,

fax machine, press the Stop button.

CARTRIDGE -- The cartridge holder cannot move. Clear the paper jam or whatever is

JAIVI_D This is normally due to a paper obstructing the cartridge holder and

jam. then press the Resume button. Do

not attempt to move the cartridge

holder manually.

Chapter 8 Troubleshooting 8-10

CHANGE CARTRIDGE

CHECK DOCUMENT

#052 The BJ cartridge is empty or its ink

may have dried out.

Clean the BJ cartridge print head

(see page 7-20). If the message

remains in the LCD display, replace the

BJ cartridge (see page 7-23). The unit

will then print automatically any faxes

received in memory.

#001 The document isjammed in the

ADE Remove the document you are trying

to send or copy and start again.

The document feed lever is set to

manual document feed ([71)for a

multipage document.

Set the document feed lever to

(see page 4-6).

CHECK PAPER SIZE The size of the paper in the multi-

purpose tray is different than that

specified in the settings.

Set the correct paper size. (See the

MultiPASS Desktop Manager S@ware

Guide or the Stand-alone Fax Manual.)

CHECK PRINTER There may be an obstruction that is

not allowing the cartridge holder

mechanism to move right or left.

Check for a paper clip or that the

plastic orange cap is removed from the

BJ Cartridge. Check also for a paper

jam and clear the jam if necessary.

Then press the Resume button and

try your operation again.

Chapter 8 Troubleshooting 8-11

CHECK PRINTER

(Continued)

CLEAR PAPER JAM

COLOR INK EMPTY

CONVERT

CLR>B&W?

The BJ cartridge may be defective.

There is a paper jam.

Press the Resume button. Reinstall

the BJ cartridge and try your operation

again.

In either case, if the error does not

clear,try unplugging the unit. "Wait

several minutes, then plug it back in.

Also, try installing a new BJ cartridge.

Clear the paper jam (see page 8-7) and

reload paper in the multi-purpose tray.

Press the Resume button.

The BCI-21 Color Ink Tank in the

BC-21e Color BJ Cartridge is empty

or its ink may have dried out.

The unit is confirming that it is all

right to print a color document in

memory with a BC-20 Black B]

Cartridge in black & white.

Clean the BJ cartridge print head (see

page 7-20). If the message remains in

the LCD display, replace the ink tank

(see page 7-33). The unit will then

print automatically aW faxes received

in memory.

Press the * button to print the color

document in black &white, or press

the # button to cancel printing.

Chapter 8 Troubleshooting 8-12

DIALING -- The unit is dialing the receiving fax Press the Stop button if you want to

machine, cancel the transmission.

DOC. TOO LONG #003

DOCUMENT READY

ECMRX

ECM TX

It took more than 32 minutes to

send or copy a document.

It took more than 32 minutes to

receive a document.

The document is longer than 39.4

inches (1 meter).

The document in the ADF is ready

for faxing, scanning, or copying.

The unit is receiving a fax using

Error Correction Mode (ECM).

Divide the document and send or copy

each part separately.

Contact the other party. Have them

divide the document and send each part

separately.

Use a copy machine to make a reduced

copy of the document and send the copy.

Send the document, scan the document,

or make the copy.

ECM receptions may take longer than

normal transmissions. Turn off ECM if

you need to receive quickly, or if you

know your local lines are in good

condition. (See the MultiPASS Desktop

Manager Software Guide or the

Stand-alone Fax Manual.)

The unit is sending a fax using Error

Correction Mode (ECM).

ECM transmissions may take longer than

normal transmissions. Turn off ECM if

you need to transmit quickly, or if you

know your local lines are in good

condition. (See the MultiPASS Desktop

Manager Software Guide or the

Stand-alone Fax Manual.)

Chapter 8 Troubleshooting 8-13

HANGUPPHONE -- Placethehandsetproperlyinitscradle.

INSTALL BC-21e

INSTALL

BC21e/20

The handset of the telephone or

extension phone is off hook.

You tried to make color copies with

a BC-20 Black BJ Cartridge

installed.

Remove the BC-20 Black BJ Cartridge

and install the BC-21e Color or BC-22e

Photo BJ Cartridge (see page 7-23).

You received a color fax with a

BC-20 Black or BC-22e Photo BJ

Cartridge installed.

Remove the BC-20 Black or BC-22e

Photo BJ Cartridge and install the

BC-21e Color BJ Cartridge (see page

7-23). (If you do not have a BC-21e

Color BJ Cartridge available, you can

print the received color fax in memory

with a BC-22e Photo BJ Cartridge

(see page 5-29). You can also convert a

received color fax in memory to black &

white and print the fax with a BC-20

Black BJ Cartridge (see page 5-29).

You tried to make black & white

copies with a BC-22e Photo BJ

Cartridge installed,

Remove the BC-22e Photo BJ Cartridge

and install the BC-21e Color or BC-20

Black BJ Cartridge (see page 7-23).

Chapter 8 Troubleshooting 8-14

INSTALL

BC21e/20

(Continued)

LINE IN USE

LOAD PAPER

MEMORY FULL

PLEASE WAIT

(two messages

toggle)

You tried to print a received black &

white fax,print a report, or print a

black &white document in memory

with a BC-22e Photo BJ Cartridge

installed.

Remove the BC-22e Photo BJ

Cartridge and install the BC-21e Color

or BC-20 Black BJ Cartridge (see page

7=23).

#037

The unit is set for Fax/Tel Mode and

you are receiving a telephone call.

The multi-purpose tray is empty.

The unit's memory is full because it

has received too many documents,

or a very long or detailed document.

Memory is full because you tried to

send too many pages at once, or a

very long or detailed document

The unit is sending a document and

its memory is full.

Answer the call.

Load paper in the multi-purpose tray

(see page 2=17). Make sure the stack

does not exceed the paper limit mark

(_). Then press the Resume button.

Print out any documents that are

stored in memory (see page 5-29).

Then start the operation again.

Divide the document and send each

part separately. To free the unit's

memory, print or delete any faxes in

memory you no longer need (see pages

5-29 and 5-34).

If sending a document, the unit

continues to send the fax as memory

becomes available.

Chapter 8 Troubleshooting 8-1 S

M]_dORYUSED nn% Shows the percentage of memory

currently in use.

If you need more space, wait for the

unit to send aW faxes. Also, print or

delete any faxes in memory you no

longer need (see pages 5-29 and 5-34).

NO ANSWER #005 The receiving fax machine does not Make sure you dialed the correct

answer, number. Try again later.

NO RX PAPER #012 The other party's fax machine is out Contact the other party and have them

of paper or its memory is full. install paper in their fax machine.

NO TEL # #022 The one-touch speed dialing button Register the speed dialing button or

or coded speed dialing code you code. (See the MultiPASS Desktop

entered has not been registered. Manager Software Guide or the

Stal_d-alolw Fax Mmmal.)

NOT AVAIL&_BLE #025 In manual sending, you entered a Use regular dialing.

speed dialing number that is

assigned to a group.

PHOTO INK IN USE __ A BC-22e Photo B] Cartridge is Change to a different B] cartridge type

installed in the unit. if necessary (see page 7-23).

PLEASE WAIT __ The unit is warming up. Wait until the date and receive mode

appear in the LCD display, then begin.

PRINT W/BC-22e? __ The unit is confirming that it is all Press the * button to print the color

right to print a color document in document with a BC-22e Photo B]

memory with a BC-22e Photo B] Cartridge, or press the # button to

Cartridge. cancel printing.

Chapter 8 Troubleshooting 8-16

PUT IN CARTRIDGE

RECEIVED IN FILE

REC' D IN M]_4ORY

The B] cartridge is not installed

correctly.

Make sure the B] cartridge is installed

correctly and the blue cartridge lock

lever is down.

The B] cartridge is not installed.

Your PC was off and a document

was received in the unit's memory.

The unit received the fax in memory

because paper or ink ran out, a

paper jam occurred, or the wrong

B] cartridge was installed.

Install a B] cartridge.

Upload the document to your PC or

print the document (see page 5-29).

Add paper to the multi-purpose tray,

change the B] cartridge or ink tank,

clear the paper jam, or install the

correct B] cartridge.

START AGAIN -- An error has occurred in the phone Start the procedure again from the

line or in the system, beginning.

TRY AGAIN IN B/W #085 You tried faxing a color document Try sending again in black & white

to a machine that does not support (see page 5-3).

color faxing.

TX/R_XCANCELLED __ You pressed the Stop button to can- Try sending again.

cel the transmission.

TX/RX NO. rmnn __ When the unit sends or receives a fax, Write the number down if you will

it assigns it a unique identification need it later.

number (nnnn).

WAIT COOLING -- During printing, the B] cartridge Allow the unit to cool down. The unit

print head may have become too will resume printing when it has

hot. cooled down.

Chapter 8 Troubleshooting 8-17

iiiii_!!i>iii!_!_!¸¸_¸¸¸¸iiiiiiiii!_!_!i!_!_¸¸¸i¸!i!117i_iiiiiii!_!_!i!_!__i_iiii_i!_ii!ii!!!{!?_:'iii!_!_!¸¸_¸¸¸¸_ii!iiiiiiii_i_,iliiiiiiii_i_!,{iiliiii:i::!i!:i_iii!_!_!i!!__i!_:!!iiill

The Alarm light comes on and the unit beeps while printing.

The unit may have a paper jam.

Clear the paper jam (see page 8-4).

If the unit has no paper jam, unplug it, wait five seconds, then plug it in again. If the problem

is fixed, the Alarm light will turn off, the BJ cartridge will move to its home position on the

right side of the unit, and the LCD display will return to standby mode. If the Alarm light

remains lit, call the Canon Customer Care Center (see page 1-14).

Data from the PC is not printed.

The power cord may not be plugged in securely.

Check that the power cord is plugged securely into the unit and into the wall outlet. If the

unit is plugged into a power strip, make sure the power strip is plugged in and turned on.

The parallel cable may not be securely connected to the MultiPASS and the PC.

Check the parallel cable connection.

The parallel cable may not be the correct type.

Make sure the cable is a Centronics®-compatible parallel cable with bi-directional capability

(IEEE 1284-compliant) and is less than 6.6 feet (2 meters) in length.

Chapter 8 Troubleshooting 8-18

The unit may have been plugged in when you connected the parallel cable.

Unplug the unit and turn off the PC. Plug the unit back in and turn the PC back on again.

The orange tape may not be removed from the BJ cartridge.

Be sure to remove the orange tape from the BJcartridge before you install it (see page 7-29).

The BJ cartridge or an ink tank may not be installed properly.

Make sure the BJ cartridge and the ink tank(s) are installed properly (see page 7-23).

The BI cartridge print head may need cleaning.

Clean the BJ cartridge print head (see page 7-20).

The BI cartridge or the ink tank(s) may need to be replaced.

Replace the BJ cartridge or the ink tank(s) (see pages 7-23 and 7-33).

The application you are printing from may not be set up properly.

Check the PC and the application to make sure they are configured correctly.

Make sure your application has the MultiPASS selected as the printer.

The MultiPASS may not be set as the default printer or the sdected printer.

Make sure the MultiPASS is selected as the default or current printer.

Make sure the MultiPASS Status Monitor is running.

The printer driver may be configured with the wrong port.

Make sure the MultiPASS printer driver is configured to use the PC's parallel interface port.

Chapter 8 Troubleshooting 8-19

The PC's parallel interface port may be disabled.

Make sure your PC's CMOS has the primary parallel port set to LPT1. (Your PC should have

aSetup program that lets you do this.) See your PC's documentation.

Another hardware device or software application is attempting to communicate with the same

parallel interface port to which the MultiPASS is connected.

Disconnect the peripheral device and uninstall or remove any software associated with this

device and any software communicating with the parallel interface port.

The BJ cartridge moves, but ink does not appear.

The orange tape may not be removed from the BI cartridge.

Be sure to remove the orange tape from the BJ cartridge before you install it (see page 7-29).

The BI cartridge or an ink tank may not be installed properly.

Make sure the BJ cartridge and the ink tank(s) are installed properly (see pages 7-23 and

7-33).

The nozzles on the BI cartridge print head may be dogged.

Print the nozzle check to check the BJ cartridge print head (see page 7-18). Perform the BJ

cartridge print head cleaning procedure if necessary (see page 7-20).

An ink tank in the BC-21e Color BI Cartridge may be empty.

Replace empty ink tanks as necessary (see page 7-33).

Chapter 8 Troubleshooting 8-20

The printed output is not what you expected.

There may be a communication problem between the MultiPASS and your PC.

Make sure the PC and the application are configured correctly for communicating with the

MultiPASS.

The parallel cable may not be securdy connected to the MultiPASS and the PC.

Check the parallel cable connection.

The parallel cable may not be the correct type.

Make sure the cable is a Centronics-compatible parallel cable with bi-directional capability

(IEEE 1284-compliant) and is less than 6.6 feet (2 meters) in length.

The parallel cable may be too long.

Make sure you are using a parallel cable that is less than 6.6 feet (2 meters) long.

You may not be using the correct printer driver.

Make sure you have selected the MultiPASS printer in your application.

Another hardware device or software application is attempting to communicate with the same

parallel interface port to which the MultiPASS is connected.

Disconnect the peripheral device and uninstall or remove any software associated with this

device and any software communicating with the parallel interface port.

You may not have the best Print Mode Set selected.

Try selecting another print mode (see page 3-6).

Chapter 8 Troubleshooting 8-21

Previoussoftwaresettingsmay not be cleared.

Make sure the MultiPASS was cleared of the previous software settings before the print job

started. See the application's documentation.

Printout does not match paper size.

Paper may not be loaded and aligned correctly in the multi-purpose tray.

Make sure the paper is loaded and aligned correctly (see page 2=17).

The application's page size and margin settings may be incorrect.

Make sure the page size and margin set in your application are correct for the paper in the

multi-purpose tray.

The MultiPASS printer driver may not be selected.

Make sure the MultiPASS is selected as the default printer in your application.

If the BJ cartridge print head prints on the platen, clean the ink off the platen by launching

Notepad and setting the application to print 2 or 3 blank sheets of paper.

The MultiPASS suspends printing after each line.

The BJ cartridge print head may have become too hot. If this happens, the MultiPASS may be

slowing its printing speed at the end of each line to protect the BJ cartridge print head.

Stop your print operation and wait several minutes to allow the unit to cool. Then start your

operation again.

Chapter 8 Troubleshooting 8-22

Print jobs vanish or you are printing garbage.

Another Windows application on your PC may be trying to communicate with the printer port

the MultiPASS Status Monitor is using. This conflict can result in strange printing behavior.

Uninstall or remove the software application.

Make sure the MultiPASS Status Monitor is loaded.

If the MultiPASS Status Monitor icon does not appear on the bottom of your screen, turn on

the MultiPASS Status Monitor.

The printout curls.

Your page may indude a large amount of ink.

Leave the page in the output tray for 30 to 60 seconds to allow the ink to dry. Then remove

the page being careful not to touch the document tray (if it is open). Allow the page to dry

further, then roll it in the opposite direction of the curl. (Should you dirty the document tray

when removing the page, wipe it clean with a clean, soft, lint-free cloth moistened with water

or diluted dishwashing detergent solution.)

Your PC indicates a device time-out.

A device time-out occurs when the PC sends data to the MultiPASS, but the unit does not

respond. The MultiPASS may be unplugged, not connected to the PC, or have apaper jam.

Make sure the MultiPASS is plugged in, and that its parallel cable is securely attached to the

unit and to the PC. Clear any paper jams (see page 8=4), and make sure paper is loaded

properly in the multi-purpose tray (see page 2=17).

Chapter 8 Troubleshooting 8-23

iiiii!!?:iii!!:iiiiiiiii!!:i!! i!i!ii7Q!!!!iiiiiii!iiiiii{iiiii{iiiiii!i!ii? !!!ili iiiii!!?:iii!!:!iiiiiiii ,iliiiiiiiii!{iiiiiiii!i!i iii!!!i!; i!!!iii;

The print quality is not what you expect; print is not clear, is splashed, has missing dots or

white streaks.

The paper you are using may not be supported by the unit.

Make sure you are using the recommended paper (see pageA-4).

You may be printing on the wrong side of the paper.

Some papers have a "right" side for printing. If the print quality is not as clear as you would

like it to be, try turning the paper over and printing on the other side.

The nozzles on the BI cartridge print head may be dogged.

Print the nozzle check to check the BJ cartridge print head (see page 7-18). Perform the

BJ cartridge print head cleaning procedure if necessary (see page 7-20).

The BI cartridge or an ink tank may not be installed properly.

Make sure the BJ cartridge and the ink tank(s) are installed properly (see pages 7-23 and

7=33).

An ink tank in the BC-21e Color BI Cartridge may be empty.

Replace empty ink tanks as necessary (see page 7-33).

The BI cartridge print head may be worn out.

The BJ cartridge may need to be replaced. Replace as necessary (see page 7-23).

Chapter 8 Troubleshooting 8-24

Output appears jagged.

The resolution selected via the printer driver may be Draft.

Check your printer driver to see what Print Mode you have selected. Printing in Draft mode

will give the output a jagged look. Changing the Print Mode should correct this problem

(see page 3-8).

Fonts do not print as smoothly rounded characters.

Bitmapped fonts designed for dot matrix printers do not print smoothly rounded characters

when used with high resolution printers like the MultiPASS.

Make sure you installed an outline font manager, such as Adobe ®Type Manager or

Bitstream®Facelift, or that you are choosing a TrueType ® font.

Certain MS fonts, such as MS Serif, will print jagged.

Choose another font.

Output is faint.

You may be using Draft print mode.

Try changing the Print Mode (see page 3-8).

Printing takes too much time.

You may be using Fine mode.

Change Print Quality to Fast (see page 3-11).

Chapter 8 Troubleshooting 8-25

The printout contains blurred or smudged ink.

The print medium you are using may not be supported by the MultiPASS.

Try a different paper type. However, use only print media specified in this manual (see

page A4).

You may be printing on the wrong side of the sheet.

Some papers have a "right" side for printing. If the print quality is not as clear as you would

like it to be, try turning the paper over and printing on the other side.

iiiiiiiiil]iZi¸¸!i:iiiiii_{iilii!i:iiiiii_iii!!!¸¸_¸¸¸¸iiiii!!?iii!!!¸¸_¸¸¸¸iiiiiiiii!!!i!!_i!i!iill¸iiiiiiii!!!i!!_!i!!!iiiiili!ii!iiiiii!ii!iiiiliii!!!i!!_!il¸:i!i;iliiiiiiiiiil]iiiill!i:iiiiii_iii!i!i!ili!!!!i{¸iiiliiiii!!!i!!_!i!!iiiiii!ii!ii!ii!!!{!i::_:iii>!i:iiiiii_iliiiii:iiii!{iilii<i:i:!i!i_iii!!!i!_i!!!iiill

The MultiPASS prints only in black. (You are printing from an application that supports

color printing but your output is black ink only.)

The MultiPASS printer driver may not be selected.

Make sure the MultiPASS is selected as the default printer in your application.

The printer driver may not be selecting color.

Check that you selected one of the color Print Modes in the Main tab of the printer driver

(see page 3-8).

The BI cartridge or an ink tank may not be installed properly.

Make sure the BJ cartridge and the ink tank(s) are installed properly (see pages 7=23 and

7-33).

Chapter 8 Troubleshooting 8-26

The BI cartridge print head may need cleaning.

Clean the BJ cartridge print head (see page 7-20).

Colors are broken or uneven.

The print mode may be wrong.

Check your Print Mode setting on the Main tab of the printer driver (see page 3-8).

If you are printing a thin line with a nonprimary color, your software may be telling the unit to

place a color every other dot, with white in between.

Choose cyan, magenta, yellow, or black instead.

Colors print incorrectly.

The MultiPASS printer driver may not be selected.

Make sure the MultiPASS is selected as the default printer in your application.

The printer driver may not be selecting color.

Check that you selected one of the color Print Modes in the Main tab of the printer driver

(see page 3-8).

The printer driver may not be selecting the right media.

Make sure the correct paper type is set in the printer driver (see page 3-9).

Chapter 8 Troubleshooting 8-27

Some colors are impossible to match exactly, though the MultiPASS is designed to come as close

as possible.

Colors are missing.

The BJ cartridge print head may need cleaning.

Clean the BJcartridge print head (see page 7-20).

Colors in a line are uneven or different from previous lines.

The print settings may not be the best for the images you are printing.

Check your Print Mode setting on the Main tab of the printer driver (see page 3-8).

Be sure to experiment with different settings and different types of paper.

Hue changes.

The nozzles on the BJ cartridge print head may be dogged.

Print the nozzle check to check the BJ cartridge print head (see page 7-18). Perform the

BJ cartridge print head cleaning procedure if necessary (see page 7-20).

A BI tank may be empty.

Replace empty ink tanks as necessary (see page 7-33).

Chapter 8 Troubleshooting 8-28

Blue looks like purple.

Blue prints out as purple because of the difference in color technology used by the screen and

the MultiPASS; the screen uses RGB (Red, Green, Blue) color and the MultiPASS uses CMYK

(Cyan, Magenta, Yellow, Black) color. Due to the technology differences, when cyan and

magenta are mixed together, blue prints dark blue or purple compared to the screen.

Within the MultiPASS printer driver, select the appropriate Color Adjustment setting on the

Color tab (see page 3-14). If you are not using screen matching, decreasing the amount of

magenta by 30% produces a royal blue.

If you are just looking for a nice blue color, try cyan. It prints beautifully and fast, and is

available in almost all applications that support color.

Color images are missing some detail.

The print mode may be wrong.

Check your Print Mode setting on the Main tab of the printer driver (see page 3-8).

Chapter 8 Troubleshooting 8-29

iiiii_!!?:'ii!ii!iiii_iiii!i!i!i>ii:i:!i!:i_iii!_!!¸¸_¸¸¸¸i!!!!!i¸_:_:!iii!i:!!_ii:i:!i!:i_i!ii:¸iii!_iiiii{iiliiiii!_!!i!_!_!i!!illiiii!ii!ii!ii!!!{!i:¸:¸¸I:¸:_¸_:_:'iii>i!iiiiiiii_i_,iliiiii:iiii!{iiliiii:i:!i!:i_iii!_!!i!!__i!_:!!iiill

Paper does not load.

The multi-purpose tray may contain too many sheets.

Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark

( _ ) (see page 2-15).

Paper may not be loaded correctly.

Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper

guide is adjusted correctly (see page 2-22).

Paper is loaded skewed. (Printing is skewed.)

Paper may not be loaded correctly.

Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper

guide is adjusted correctly (see page 2-22).

Make sure the right edge of the paper stack is aligned with the right side of the multi-purpose

tray and the paper guide is aligned with the left edge of the stack.

Make sure the paper exit path is clear.

Chapter 8 Troubleshooting 8-30

Multiple sheets load into the unit at the same time.

Paper may not be loaded correctly.

Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper

guide is adjusted correctly (see page 2-22).

Sheets of paper may be sticking together.

Be sure to fan the paper stack before placing it in the multi-purpose tray (see page 2-20).

The multi-purpose tray may contain too many sheets.

Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark

( I_ ) (see page 2-21).

Do not load more than approximately 100 sheets -- 20 lb. (75 g/m 2) paper -- of plain paper

in the multi-purpose tray.

Do not force the paper stack into the multi-purpose tray.

Different types of paper may be loaded in the multi-purpose tray.

Load just one type of paper.

Make sure you are loading paper that meets the paper requirements for the unit (see

page 2-2).

Chapter 8 Troubleshooting 8-31

Transparencies or back print film do not feed correctly.

The transparencies or back print film may not be loaded correctly.

Make sure you load no more than 50 sheets of transparencies or 10 sheets of back print film

in the multi-purpose tray.

Repeated paper jams occur.

The paper you are using may be causing the jams.

Be sure to fan the paper stack before loading it in the multi-purpose tray (see page 2-20).

This keeps the sheets of paper from sticking together.

Check that the paper you are using and your printing environment are within the specifications

of the unit (see page 2-2).

Envelopes do not load.

Envelopes may not be loaded correctly.

Make sure the envelopes are loaded correctly (see page 2-23).

Make sure there are no more than 10 envelopes in the multi-purpose tray.

You may need to choose the envelope setting in your printer driver.

Make sure you select the correct envelope size in the Media Type setting on the Main tab in

your printer driver (see page 3-9).

The envelopes you are using may not meet the requirements for the unit.

Envelopes must be U.S. Commercial No. 10 or European DL envelopes.

Chapter 8 Troubleshooting 8-32

i!!!!!i¸¸¸¸_¸¸:¸_¸¸¸_:;;iiil?iiiiiiiliiiii!i!?i!!!_i;ii!ii!ii!!!{!i:¸:¸;¸'iii!i!!¸¸_¸¸¸¸ii!iiiiiiiii_,ilili9{iiliiiiii!i!iliii!i!!7;!i!!ii;;;

You cannot send a fax.

The MuItiPASS may have overheated.

Unplug the unit and let it cool for several minutes. Then plug the unit back in and try sending

again.

The MultiPASS may not be set for the type of telephone line in use (pulse/tone).

If you have a pulse line, make sure the MultiPASS is set for pulse dialing. (If you are using the

Desktop Manager, see the MuttiPASS Desktop Manager Software Guide. If you are using the

operation panel, see the Stand-alone Fax Manual.)

The document may not have been fed correctly into the Automatic Document Feeder (ADF).

Remove the document, stack it if necessary, and feed it into the ADF correctly (see page 4-8).

Check that the document feed lever is set for the type of document you are sending (see

page 4-6).

Make sure the operation panel is closed.

The one-touch speed dialing button or coded speed dialing code you entered may not be

registered for the feature you want to use.

Check the one-touch speed dialing button or coded speed dialing code and make sure it is

registered correctly. (If you are using the Desktop Manager, see the MuttiPASS Desktop

Manager S@ware Guide. If you are using the operation panel, see the Stand-alone Fax

Manual.)

Chapter 8 Troubleshooting 8-33

You dialed or have been provided with an incorrect number.

Dial the number again or check that you have the correct number.

The other party's fax machine may be out of paper.

Call the other party and ask them to make sure paper is loaded in their fax machine.

You may have sent a document in color to a fax machine that does not support color faxing.

Your MultiPASS can only send in color to other fax machines that have color faxing capability.

If the other party's fax machine does not support color faxing, try sending again in black &

white (see page 5-3).

There may be other documents being sent from memory.

Allow time for the current document to finish sending.

An error may have occurred during sending.

Print an activity report and check for an error. (If you are using the Desktop Manager, see the

MuttiPASS Desktop Manager Software Guide. If you are using the operation panel, see the

Stand-alone Fax Manual.)

The telephone line may not be working properly.

Make sure there is a dial tone when you lift the handset of the telephone or extension phone. If not,

contact your local telephone company.

The receiving fax machine may not be a G3 fax machine.

Make sure the receiving fax machine is compatible with the MultiPASS (which is a G3 fax

machine).

Chapter 8 Troubleshooting 8-34

Images on received faxes from the MultiPASS are spotted or dirty.

The receiving fax machine may not be working properly.

Check the MultiPASS by making a copy (see page 4-21). If the copy is clear,the problem may be in

the receiving fax machine.

Cannot send or receive using Error Correction Mode (ECM).

The other party's fax machine may not support ECM.

Some fax machines do not support ECM. If the other party's fax machine does not support

ECM, then the document is sent or received in normal mode without error checking.

ECM may be disabled.

Make sure ECM is on. (If you are using the Desktop Manager, see the MuhiPASS Desktop

Manager Software Guide. If you are using the operation panel, see the Stand-alone Fax

Manual.)

Chapter 8 Troubleshooting 8-35

Errors occur frequently while sending or receiving.

The telephone lines may be in poor condition, or you may have a poor connection.

Lower the transmission or reception speed. (If you are using the Desktop Manager, see the

MuttiPASS Desktop Manager Software Guide. If you are using the operation panel, see the

Stand-alone Fax Manual.)

The sending fax machine may not be functioning properly.

Transmit or receive to another fax machine. Call the sender and have them make sure the top

cover and scanning glass on their fax machine are clean.

Cannot receive a fax automatically.

The MultiPASS may not be set to receive automatically.

For the MultiPASS to receive faxes automatically, the receive mode must he set to FAX ONLY

MODE, Fax/Tel Mode, or ANS.MACHINE MODE. If you have set ANS.MACHINE MODE,

confirm that an answering machine is connected to the MultiPASS and that it is turned on

with an outgoing message properly recorded.

The MultiPASS may have a document stored in memory.

Print out any faxes stored in memory (see page 5-29).

The MultiPASS Desktop Manager may have received the fax.

Check the In Box of the Desktop Manager (see the MuttiPASS Desktop Manager Software

Guide).

Chapter 8 Troubleshooting 8-36

An error may have occurred during reception.

Check the LCD display for an error message (see page 8m9).

The multi-purpose tray may be empty.

Make sure paper is loaded in the multi-purpose tray (see page 2q7).

The telephone line may not be connected properly.

Make sure all line connections are secure (see your Quick Start Guide).

The MultiPASS does not switch automatically between telephone and fax reception.

The MultiPASS may not be set to switch automatically between telephone and fax reception.

For the MultiPASS to switch automatically, the receive mode must he set to Fax/Tel Mode or

ANS.MACHINE MODE. If you have set ANS.MACHINE MODE, confirm that an answering

machine is connected to the MultiPASS and that it is turned on with an outgoing message

properly recorded.

An error may have occurred during reception.

Check the LCD display for an error message (see page 8_9).

Print an activity report and check for an error. (If you are using the Desktop Manager, see the

MuttiPASS Desktop Manager Software Guide. If you are using the operation panel, see the

Stand-alone Fax Manual.)

The multi-purpose tray may be empty.

Make sure paper is loaded in the multi-purpose tray (see page 2q7).

Chapter 8 Troubleshooting 8-37

The sending fax machine may not send the CNG signal that tells the MultiPASS that the

incoming signal is a fax.

Some fax machines cannot send the CNG signal that tells your MultiPASS the incoming signal

is from a fax machine. In such cases, you will have to receive the fax manually.

Cannot receive a document manually.

You may have disconnected the call by pressing the Start/Scan button or dialing the remote

receiving ID for remote receiving after hanging up the handset of the telephone or extension

phone.

Always press the Start/Scan button or dial the remote receiving ID b@_re hanging up the

handset. Otherwise you will disconnect the call.

Print quality is poor.

You may not be using the correct type of paper.

Make sure you are using paper that meets the paper requirements for the unit (see page 2-2).

The B] cartridge print head may need cleaning.

Clean the BJ cartridge print head (see page 7=20).

The sending fax machine may not be functioning properly.

The sending fax machine usually determines the fax's quality. Call the sender and have them

make sure the top cover and scanning glass on their fax machine are clean.

Chapter 8 Troubleshooting 8-38

Error Correction Mode (ECM) may be disabled.

Make sure ECM is on. (If you are using the Desktop Manager, see the MuttiPASS Desktop

Manager Software Guide. If you are using the operation panel, see the Stand-alone Fax

Manual.)

Faxes do not print.

The orange tape may not be removed from the BJ cartridge.

Be sure to remove the orange tape from the BJ cartridge before you install it (see page 7-29).

The BJ cartridge or an ink tank may not be installed properly.

Make sure the BJ cartridge and the ink tank(s) are installed properly (see page 7-23).

The BJ cartridge print head may need cleaning.

Clean the BJ cartridge print head (see page 7-20).

The BJ cartridge or the ink tank(s) may need to be replaced.

Replace the B] cartridge or the ink tank(s) (see pages 7-23 and 7-33).

Fax images print blotched or uneven.

The telephone lines may be in poor condition, or you may have a bad connection.

Error Correction Mode (ECM) sending/receiving should eliminate such problems. However, if

the telephone lines are in poor condition, you may have to try again.

Chapter 8 Troubleshooting 8-39

The sending fax machine may not be functioning properly.

The sending fax machine usually determines the fax's quality. Call the sender and have them

make sure the top cover and scanning glass on their fax machine are clean.

Errors occur frequently while receiving.

The telephone lines may be in poor condition, or you may have a bad connection.

Lower the reception speed. (If you are using the Desktop Manager, see the MuttiPASS Desktop

Manager Software Guide. If you are using the operation panel, see the Stand-alone Fax

Manual.)

......iii!iiiii!ill!if!!ililiiiiiii!i!!i_iii!i!i!iii!iiii!!!!!i!!_ii!iiiiiiiii_,iii!!!i!!_iiiii!i!!i_i!iii!i¸¸¸¸¸I::iii!!!ii!iiiiiiilia,iliiiii:iiii!ililiiiiiii!i!!i_iii!!!i!!_i!!!iiill

You cannot dial.

The telephone line may not be connected properly.

Make sure the telephone line is connected properly to the MultiPASS.

The unit may not be getting power.

Make sure the power cord is connected to the MultiPASS and to an AC outlet (see your Quick

Start Guide). Make sure the AC outlet has power.

Chapter 8 Troubleshooting 8-40

TheMultiPASSmaynotbesetforthetypeoftelephonelineinuse(pulse/tone).

If you have a pulse line, make sure the MultiPASS is set for pulse dialing. (If you are using the

Desktop Manager, see the online MuttiPASS Desktop Manager Software Guide. If you are using

the operation panel, see the online Stand-alone Fax Manual.)

The phone disconnects while you are talking.

The phone cord may not be plugged in securely.

Check that the phone cord is connected securely to the unit and into the phone jack on the

wall. Then confirm that the phone is securely connected to the unit.

Chapter 8 Troubleshooting 8-41

iiiiiiiiil]iZi¸¸_!_iiiiiiii_,iii!i!i!iii!_!!!i{¸iiiliiiii!_!:i!_!_!i!!i_iiiii!ii!ii!ii!!!{!i::iii>_!_iiiiiiii_,iliiiii:iiii!{iilii<i:i::_iii!_!:i_!_i!_:!!iiill

The MultiPASS will not make a copy.

An ink tank in the BC-2le Color B] Cartridge may be empty.

Replace empty ink tanks as necessary (see page 7-33).

You may be trying to make copies with the incorrect BJ cartridge installed in the unit.

The MultiPASS cannot make copies in black & white while the BC-22e Photo B] Cartridge is

installed. Replace the B] cartridge with the BC-2 le Color B] Cartridge or a BC-20 Black B]

Cartridge.

The MultiPASS cannot make copies in color while a BC-20 Black B] Cartridge is installed.

Replace the B] cartridge with the BC-2 le Color B] Cartridge or if you want to copy using

photo ink, replace the B] cartridge with a BC-22e Photo B] Cartridge.

The handset of the telephone or extension phone may be off hook.

Make sure the handset is in its cradle.

The document may not have been fed correctly into the ADF.

Remove the document, stack it if necessary, and feed it into the ADF correctly (see page 4-8).

Make sure the operation panel is closed.

Check that the document feed lever is set for the type of document you are copying (see

page 4-6).

Chapter 8 Troubleshooting 8-42

TheBJcartridgeoran ink tank may not be installed properly.

Make sure the BJ cartridge and the ink tank(s) are installed properly (see page 7-23 and 7-33).

The MultiPASS may not be operating properly.

Try to print a document from your PC.

MEMORY FULL appears in the LCD display when making multiple copies.

The MultiPASS memory is full.

Print out any faxes stored in memory (see page 5-29), then start again.

The MultiPASS has no power.

The power cord may not be plugged in securely.

Check that the power cord is plugged securely into the unit and into the wall outlet. If the

unit is plugged into a power strip, make sure the power strip is plugged in and turned on.

The power cord may not be supplying power.

Check the power cord by substituting another, or by using a voltmeter to test it for continuity.

Chapter 8 Troubleshooting 8-43

The MultiPASS will not print reports.

The MultiPASS may have the BC-2Ie Color B] Cartridge installed, and its black ink tank may be

empty.

Replace the black ink tank (see page 7-33).

The MultiPASS may have a BC-22e Photo BI Cartridge installed.

The MultiPASS cannot print reports while a BC-22e Photo BJ Cartridge is installed. Replace

the BJ cartridge with the BC-21e Color BJ Cartridge or a BC-20 Black BJ Cartridge (see

page 7-23).

Nothing appears in the LCD display.

The power cord may not be plugged in securely.

Check that the power cord is plugged securely into the unit and into the wall outlet. If the

unit is plugged into a power strip, make sure the power strip is plugged in and turned on. If

the display remains blank, unplug the MultiPASS, wait five seconds, then plug it in again.

Chapter 8 Troubleshooting 8-44

i!!!!!iii!i!i!¸_:¸i!i!ii::¸!i!i!iilJ;i!_ili:i:!:!:i_i!iii!?;0i_!_;iii:i;:!:!:i_iii!_!!ii!iiiii!!i!i_iii0 ili:i:!:!:i_:!!!!iil;i0 !!iii_ii11!11::¸

If power is suddenly lost due to an outage or accidental unplugging, a built-in battery retains the

user data settings and the speed dialing settings. However, any sent or received documents stored

in memory will be lost.

During a power failure, functions are limited as follows:

You cannot dial out using the unit's control panel.

You cannot send, receive, or copy documents.

You can only use the MultiPASS to receive telephone calls if you connected a telephone or

extension phone to your unit.

When power is restored to the MultiPASS, the unit will automatically print out a list of documents

that were stored in memory at the time of the power failure.

12/27/2000 17:23 FAX 1234567 CANON _ 001

TX/RX NO

0023

0024

MODE

B'CAST

TRANSMIT

************************************

*** MEMORY CLEAR REPORT ***

************************************

MEMORY FILES DELETED

CONNECTION TEL/ID

[ 01]Canon CANADA

[ 05]Canon OPTICS

COL [:4< 32]Canon UK

PGS SET TIME

3 12/27 16:03

1 12/27 16:08

Chapter 8 Troubleshooting 8-45

If there are one or more documents in the image memory when the power is cut off, the LCD

will display PRINTING REPORT when the power is restored. If there is no paper in the multi-

purpose tray at this time, the LCD will also display LOAD PAPER. If this happens, load paper in

the multi-purpose tray, press the Resume button and wait for the unit to print the Memory Clear

Report.

Chapter 8 Troubleshooting 8-46

iii!i!i!_dlii!i!i!!!ii_ii{iiliii!i!ii_i¸iiiii!j?711_!!_iii!i!!!!!iiiiiilliiii!i!!i!!!!!iiiiiilli!!!i!!iiiiiii!i_i!ii!ili__>!iiiii_!iiiii_i_¸¸¸_i!ii!ili__>_ii!i:!!iiiiiiiiiiiiiiiiill_ii!iili__!!!i!__!!!i!__!_iiiiii,i!i!_i_i¸ i!!!!!i_!!!i!_iiiliii!i!ii_i¸iiiii_i!ii!ili_{iiliiiiilii>_:i:!i!:_

If you see the following screen during the installation process, try to solve the problem by

following the procedures below.

1. Confirm that the MultiPASS unit is plugged into a power source and that the date and

Receive mode are displayed in the LCD before turning on the PC or starting Windows. It is

recommended that the MultiPASS be connected directly to an AC outlet and not a power

strip to which your computer is connected.

Chapter 8 Troubleshooting 8-47

Check both ends of the printer cable -- at the computer and at the MultiPASS -- to confirm

that the cable is securely fastened.

Confirm that the MultiPASS is configured for the correct parallel port in the Details tab

(Windows 98 and Windows 95) or the Ports tab (Windows NT 4.0) of the Printer Properties.

In addition, for Windows 98 or Windows 95, confirm that there are no port conflicts in the

Device Manager tab of the Systems Properties.

Remove any pass-through devices, switch boxes, zip devices, tape backups, docking stations,

scanners, and any software associated with these products. The software drivers for these

products are customarily executed from the Load and Run lines of the computer's Win.ini or

the Startup Group. Please refer to the product's manufacturer for information on how to

properly remove the hardware and software.

If the above procedures do not resolve the problem, please call the Canon Customer Care

Center; see page 1=14 for details.

Chapter 8 Troubleshooting 8-48

The specifications for the MultiPASS are listed in this section.

Printing Specifications ................................................................................................................. A-2

BJ Cartridges ................................................................................................................................ A-7

Facsimile ....................................................................................................................................... A-8

Copier ......................................................................................................................................... A-11

Scanner ....................................................................................................................................... A-13

MultiPASS DesMop Manager tier Windows ............................................................................. A-18

General Specifications ............................................................................................................... A-19

Appendix A Specifications A- 1

Printing Method

Bubble Jet ink on-demand

Paper Handling

Automatic feed

Multi-Purpose Tray Capadty -Auto Feed Only

Maximum thickness of stacked paper: 0.4 in. (10 mm)

Plain paper--20 lb. (75 g/m2) paper

(Letter/Legal/A4)

Glossy photo paper

Banner paper

Brilliant white paper

High resolution paper

T-shirt transfers

Greeting cards

Bubble Jet paper

Fabric sheets

Transparencies

Back print film

Approx. 100 sheets (0.4 in./10 mm stack)

1 sheet

1 sheet (2 to 6 long)

Approx. 100 sheets

Approx. 10 sheets

1 sheet

1 card

Approx. 100 sheets (0.4 in./10 mm stack)

1 sheet

50 sheets

10 sheets

Appendix A Specifications A-2

High gloss film

Envelopes

(U.S. Commercial No. 10

or European DL)

Paper Size

Letter

Legal

Banner

U.S Commercial

No. 10 envelope

European DL envelope

1 sheet

10 envelopes

8.5 x 11 in.

8.5 x 14 in.

210 x 297 mm

8.5 x 11 in. sheets

Maximum length 66 in. (1676 mm)

9.5 x 4.1 in.

220 x 110 mm

Appendix A Specifications A-3

Recommended Media Type

Canon Glossy Photo Paper

Canon Banner Paper

Canon Brilliant White Paper

Canon High Resolution Paper

Canon T-Shirt Transfers

Canon Greeting Cards

Canon Bubble Jet Paper (water resistant)

Fabric Sheet for Canon Bubble Jet printers

Canon Transparencies

Canon Back Print Film

Canon High Gloss Film

Assorted Paper Starter Kit

U.S. Commercial No. 10 or European DL envelopes

Paper Weight

17 to 30 lb. (64 to 105 g/m 2)

Print Speed

BC-21e Color BJ Cartridge

BC-20 Black BJ Cartridge

Draft mode:

Standard mode:

Fine mode:

Draft mode:

Standard mode:

Print Width

Maximum 8 in. (203.2 mm)

Line Feed Speed

Approx. 150 ms/line at 2/6-inch line feeds

Up to 4.5 ppm

Up to 3.8 ppm

Up to 0.9 ppm

Up to 5 ppm

Up to 3.6 ppm

Appendix A Specifications A-4

Resolution

Color

Black

720 x 360 dpi (with Smoothing)

Printable Area-Papers

The shaded portion in the following illustrations shows the printing area for papers:

], 8,5' (2159 ram)

11" (2794 mn

_0 12" (3 mm)

FEED

DIRECTION

028" (7 mm)*

I I

025" (64 ram) 0,25' (64 mm)

11,69' (297 mn

], 827" (210 ram) , ]

_0 12" (3 mm)

FEED

DIRECTION

028" (7 mm)*

I I

013" (34 ram) 013" (34 ram)

14" (355,6 mrr

] _ 85" (215,9 mm)

0,25' (6,4 mm)

--0,12" (3 ram)

FEED

DIRECTION

0,28' (7 ram)*

0,25" (6,4 mm)

Appendix A Specifications A-5

Banner Paper

Theshaded portions oftheillustration below show the ma_mumrecommended printing area of

bannerpaper.

APPROX. 66"OR 1676 mm (6 SHEETS MAX.)

SHEETS

0.13"

(3 mm)

0.13"

(3 mm)

0.5" (12 mm)

8.5"

(216 mm)

0.5" (12 mm)

Printable Area-Envelopes

The shaded portion in the following illustrations show the printing area for envelopes:

I I

0.25" (6.4 mm)

9.5" (241.3 mm) , ]

_0.12" (3 turn)

Z0.28" (7 mm)

I I

1.24" (31.4 mm)

FEED

DIRECTION

4.33" (110

,8.66" (220 mm)

I I

0.25" (6.4 mm)

0.28" (7 mm)

,_ 0.41" (10.4 mm)

FEED

DIRECTION

Appendix A Specifications A-6

i!Ziiiiiiii

<_iiiiiiil]_ii!i_i__!!!i!i!i7¸¸iiilii_!_i::_!iiiii!i!!!iiiiili!ii!iiii_iii!ii_i_!!iiii_

BC-21e Color BJ Cartridge

Print head

Print head life

Ink tanks

Ink color

Ink tank yield

BCI-21 Color

BCI-21 Black

BC-20 Black BJ Cartridge

Print head

Ink color

Cartridge yield

BC-22e Photo BJ Cartridge

Print head

Ink color

Cartridge yMd

64 nozzles for black

24 nozzles for each color (cyan, magenta, yellow)

Approx. 2,000 color pages at 30% coverage.

BCI-21 Color (cyan, magenta, yellow)

BCI-21 Black

Black, cyan, magenta, yellow

Approx. 100 pages at 7.5% coverage

Approx. 225 pages at 5% coverage

128 nozzles

Black

Approx. 900 pages at 5% coverage

64 nozzles for black

24 nozzles for each color (cyan, magenta, yellow)

Black, cyan, magenta, yellow

Approx. 50 pages at 7.5% coverage

Appendix A Specifications A-7

Applicableline

Public Switched Telephone Network (PSTN)

Compatibility

Data compressing system

MH, MR, MMR, JBIG, JPEG

Modem type

Fax modem

Modem speed

MultiPASS C560:33600/14400/9600/7200/4800/2400 bps

MultiPASS C530:1440019600172001480012400 bps

Automatic fallback

Transmission speed

Black & white:

MultiPASS C560: Approx. 3 seconds/page at 33.6 Kbps

MultiPASS C530: Approx. 6 seconds/page at 14.4 Kbps, ECM-MMR, transmitting from memory

Color:

MultiPASS C560: Approx. 24 seconds/page at 33.6 Kbps

MultiPASS C530: Approx. 45 seconds/page at 14.4 Kbps, ECM-JPEG, transmitting from memory

(Based on Canon Snapshot Color Chart -- 4 x 6 inch, standard mode)

Appendix A Specifications A-8

Transmission/reception memory

MultiPASS C560: 6.67 MB DRAM, MR storage

Up to 80 pages*

MultiPASS C530: 672 KB DRAM, MR storage

Up to 42 pages*

LCD displays memory used

Uses direct transmission when memory full

Fax scanning speed

5.4 seconds/page*

Automatic Document Feeder (ADF)

30 sheets, letter or A4 size -- 20 lb. (75 g/m 2) paper

10 sheets, legal size -- 20 lb. (75 g/m 2) paper

Fax resolution

Black & white:

Color:

Standard mode: 203 pels/in. × 98 lines/in. (8 pels/mm × 3.85 lines/ram)

Fine mode: 203 pels/in. × 196 lines/in. (8 pels/mm × 7.7 lines/mm)

Standard mode: 200 × 200 dpi (with high compression)

Fine mode: 200 × 200 dpi (with low compression)

*Based on ITU-T/CCITT No. I Chart, Standard Mode

Appendix A Specifications A-9

DiaRing

Automatic dialing: One-touch speed dialing (12 destinations)

Coded speed dialing (100 destinations)

Group dialing (Maximum: 111 destinations)

Regular dialing (with numeric buttons)

Automatic redialing: Redial times: 1-10 times

Redial interval: 2-99 minutes

Manual redialing

Pause button: Variable length: 1-15 seconds

Networking

Sequential broadcast: Up to 113 destinations

Automatic receiving

Non-ring reception

Deactivate ECM

DRPD (Distinctive Ring Pattern Detection)

Report/Reference

Activity report (up to 20 transactions)

Non-delivery report

TTI (Transmitter Terminal Identification)

Ink saver

Economy mode for printing received black & white taxes extends cartridge life

Appendix A Specifications A- 10

Scanning resolution

B&W TEXT: 360 x 360 dpi

B&W PHOTO: 360 x 360 dpi with halftone

COLOR DRAFT: 360 x 180 dpi, full color

COLOR FINE: 360 x 360 dpi, full color

COLOR SNAPSHOT: 360 x 360 dpi, full color

Black & white direct copy: 360 x 360 dpi

Black & white memory copy: 8 pels/mm x 7.7 lines/mm

Printing resolution

360 x 360 dpi

Default size

100%

Reduction sizes

70%, 80%, 90%

Appendix A Specifications A-1 1

Copy speed

Black &white copy

Letter size: Up to 3.1 pages/minute

Color copy

COLOR DRAFT mode, Letter size: Approx. 3 minutes

COLOR FINE mode, Letter size: Approx. 9 minutes

COLOR SNAPSHOT (4 x 6 in.): Approx. 3 minutes, 50 seconds

Multiple copies

Up to 99 copies of a black & white document

1 copy of a color document

Appendix A Specifications A-12

Scanning method

Solid-state electronic scanning by contact image sensor

Scanning image processing

UHQ TM (Ultra High Quality) image enhancement

Halftones: 256 levels of gray

Color: 16,777,216 colors

Automatic Document Feeder (ADF)

Automatic document feed

Size (W x L):

Quantity--20 lb. (75 g/m 2)paper:

Thickness:

Weight:

Manual document feed

Size (W x L):

Quantity:

Thickness:

Weight:

Maximum: 8.5 x Approx. 39 in. (216 mm x Approx. 1 m)

Minimum: 8.27 x 5.83 in. (210 x 148 mm)

Up to 30 letter-size, 30 A4-size, 10 legal-size sheets

0.003-0.005 in. (0.08-0.13 mm)

20-24 lb. (75-90 g/m2)

Maximum: 8.5 x Approx. 39 in. (216 mm x Approx. 1 m)

Minimum: 3.15 x 1.77 in. (80 x 45 mm)

1 sheet

0.003-0.017 in. (0.08-0.43 mm)

24-90.7 lb. (90-340 g/m2)

Appendix A Specifications A- 13

Resolution

Optical: 300 dpi

Enhanced: 30_500 dpi (set from within application)

Effective scanning width

8.42 in. (214 mm)

Compatibility

TWAIN

Scanning speed

B&W Text (30-150 dpi)

B&W Text (151-300 dpi)

B&W Text (301-600 dpi)

Grayscale (30-150 dpi)

Grayscale (151-300 dpi)

Grayscale (301-600 dpi)

Color (30-150 dpi)

Color (151-300 dpi)

Color (301-600 dpi)

5.4 seconds/page

10.9 seconds/page

21.7 seconds/page

5.4 seconds@age

10.9 seconds/page

21.7 seconds@age

16.3 seconds/page

32.6 seconds/page

65.2 seconds/page

Appendix A Specifications A-14

Document Sizes

When the document feed lever is set to automatic document feed

Maximum Document Size Minimum Document Size

4...........8.5" (216 mm) .........-_ 8.27" (210 mm)

UPTO A

MAXIMUM OF 32

MINUTES FOR

EACH PAGE OR

39.37 INCHES

(1 METER)IN

LENGTH

!5.83"

(148 mm)

Appendix A Specifications A- 1S

When the document feed lever is set to manual document feed -- Note that the scanning length

may be shorter than the actual document.

Maximum Document Size Minimum Document Size

•...............8.5" (216 mm)

UP TO A

MAXIMUM OF 32

MINUTES FOR

EACH PAGE OR

39.37 INCHES

(1 METER)IN

LENGTH

3.15" (80 mm) _1

1.77"

(45 ram)

Appendix A Specifications A- 16

Scanned Image

The shaded area in the illustration below is outside the scanning area of the MultiPASS. Make sure

your document's text and graphics do not extend into these margins.

Letter/Legal

__ 8.42" __'_

(214 mm)

MAX. 0.18" MAX. 0.18"

(MAX. 4.5 mm) (MAX. 4.5 mm)

MAX. 0.16"

(MAX. 4.0 ram)

Appendix A Specifications A- 17

System Requirements

IBM®or compatible computer with a Pentium ®90 processor or higher (Intel ® Pentium

processor is recommended)

Microsoft Windows 98, 95, or NT 4.0

Microsoft Windows NT Service Pack 3 or later

32 megabytes (MB) of RAM (64 MB of RAM recommended)

60 megabytes (MB) of available hard disk space (150 MB of available hard disk space

recommended)

CD-ROM drive, or access to one over a network connection

256-color SVGA monitor or better

Bi-directional shielded IEEE-1284-compatible parallel cable 6.6 feet (2 meters) in length or

shorter

PC Fax

Canon proprietary MultiPASS Desktop Manager for Windows

Fax/Telephone address book

Fax Viewer

Fax Log

Fax distribution lists

Real-time MultiPASS hardware status available through PC

Appendix A Specifications A-18

Power Source

120 V/60 Hz

Power Consumption

Approx. 37.9 W (Maximum)

Approx. 6.1 W (Standby)

Dimensions (W x DxH)

14.4 x 12.8 x 8.2 in. (366 x 324 x 208 mm)

Main unit, no trays

Weight

11.2 lb. (5.1 kg)

Environmental Conditions

Temperature: 50°-90.5°F (10°-32.5°C)

Humidity: 20%-85%

Liquid Crystal Display (LED)

16xl

Display Languages

English/French/Spanish

Appendix A Specifications A- 19

Telephone

Automatic Fax/Tel switchover

DRPD (Distinctive Ring Pattern Detection)

Answering machine hook-up (CNG detecting signal)

Telephone hook-up

Remote reception by telephone

Remote receiving ID (Default): 25

Tone button

Pause button (variable length: 1-15 seconds)

Appendix A Specifications A-20

Space Requirements

22.6" (573 mm)

13.4" (340 mm)

14.4"

(367 mm)

10.9"

(277 mm

Appendix A Specifications A-21

Alternating current. The type of electrical current available from a wall outlet.

Activity report

A journal of the MultiPASS fax transactions, both sent and received.

Application program

Software prepared for a specific function or set of functions. Examples include word-processing

programs and the MultiPASS Desktop Manager. Developers who make application programs

include drivers that support different types of printers.

Auto FAX/TEL switching

See FAX/TEL switching.

Automatic dialing

Dialing fax or telephone numbers by using a shortcut of pressing one or three buttons. To use

automatic dialing, you must register the numbers. See also One-touch speed dialing, Coded speed

dialing, and Group dialing:

Glossary G-1

Automatic Document Feeder (ADF)

The device included in the MultiPASS that automatically feeds the document being faxed, copied,

or scanned into the MultiPASS.

Automatic image reduction

The MultiPASS can print the date, time, name or company name, and a fax/telephone number at

the top of the faxes it receives. To prevent this information from crowding the faxed image on the

page and possibly lengthening the fax, the MultiPASS automatically reduces the size of the image

on the page.

Automatic redialing

When the receiving fax machine is busy, the MultiPASS waits a specified time and then

automatically redials the number. You define the number of times the unit redials and the length

of time between redialing.

Bi-directional paralld interface port

An interface connection that is capable of both sending and receiving. For example, when you

print or send a fax from your PC, data goes from your PC to the MultiPASS; when you scan or

receive a fax into your PC, data goes from the MultiPASS to your PC.

BI cartridge

The printing mechanism that contains the print head unit and ink(s).

Glossary G-2

bps

Bits per second. Refers to the speed with which a fax machine sends and receives data.

Broadcasting

Transmitting documents to more than one destination.

Bubble Jet (BJ) printing

An ink jet type printer that heats the ink to a boiling point in a nozzle to form a bubble. When the

bubble expands, there is no room left in the nozzle for the ink and the ink is projected onto paper.

CCITT/ITU-TS

Formerly known as CCITT, Consultative Committee for International Telegraph and Telephone.

CCITT has been replaced by the International Telecommunications Union-Telecommunications

Sector (ITU-TS), a committee created to set international standards for telecommunications.

Centronics

An interface standard for parallel data transmission. The interface on the MultiPASS is a

Centronics-type parallel interface.

CNG

Calling Tone. This is a signal sent by fax machines to identify the call as an incoming document.

When the receiving fax detects this signal, it automatically starts to receive the fax transmission.

The majority of fax machines in use today can send and detect CNG signals.

Glossary G-3

Coded speed dialing

An automatic dialing method that allows you to dial a fax or telephone number by pressing the

Coded Dial button and a two-digit code using the numeric buttons.

cps

Characters per second. A unit of measurement that indicates the printer's speed.

Cursor

The underline symbol you see in the LCD display when you register numbers and names in the

MultiPASS.

dB(A)

Stands for decibel level (a decibel being a unit of measurement for the intensity of the sound

coming from the unit), adjusted for background noise.

Delayed sending

The ability to send a document at a preset time in the future. You do not have to be in your office

to use delayed sending to one or more destinations. (You can only set up one delayed transmission

at a time with the MultiPASS Desktop Manager.)

Dialing methods

Ways of pressing one or more buttons to access a number to connect to an outside party or fax

machine. Dialing methods include one-touch, coded speed dialing, group dialing, and manual

(regular) dialing.

Glossary G-4

Document

The sheet of paper containing the data that you send to, or receive from a unit.

dpi

Dots per inch. A unit of measurement for indicating a printer's resolution.

DRPD

Distinctive Ring Pattern Detection. Allows you to assign different ring patterns to distinguish voice

and fax calls using your telephone company's special services.

Dual access (Multitasking)

Enables the MultiPASS to receive a fax, even if it is copying or printing a document. Also enables

you to scan other faxes into memory, make copies, print out reports, print documents or register

information while the MultiPASS sends a fax from memory.

ECM

Error Correction Mode. The ability of your MultiPASS to reduce system and line errors when

sending or receiving from another fax machine with ECM capability. ECM is most effective in

areas where the telephone lines are in poor condition or there is frequent interference on the line.

Glossary G-5

Factory default

The MultiPASS is preprogrammed in the factory with settings that we recommend. These are

known as facto Wdefault settings. You can customize your MultiPASS by programming settings

other than the factory default settings.

FAX/TEL switching

The ability of the MultiPASS to automatically detect whether a call is from a fax machine or

telephone. With this feature, one telephone line can be shared by both the telephone and the fax

machine.

FINE

The resolution setting for documents with very small characters and lines.

Font

A complete set of characters of the same size and type; a particular implementation of a typeface.

For example, 12-point Courier bold.

Form feed

A printer function that automatically ejects the current page and advances the printer to the top

of the next page.

Glossary G-6

G3, Group 3 fax machine

Defined by CCITT/ITU-T. Uses encoding schemes to transmit image data while reducing the

amount of data that needs to be transmitted, thus reducing transmission time. G3 fax machines

can transmit one page in less than one minute. Encoding schemes for G3 fax machines are

Modified Huffman (MH), Modified READ (MR), and Modified Modified READ (MMR).

Graphic

A written, printed, or electronically displayed symbol or drawing. Also, characters or text that have

been generated by a computer graphics application program.

Grayscale

Representing color in black & white as a result of different intensities of color. Different colors and

intensities of colors appear as different shades of gray.

Group dialing

A dialing method that enables you to dial up to 111 registered one-touch speed dialing or coded

speed dialing numbers together as a group. This means that you can press just one or three

buttons to enter numbers when sending the same document to many destinations.

Glossary G-7

Halftone

Using this method, the MultiPASS produces shades of gray or of colors by mapping dots to be

printed. For color printing, different colored dots of ink are placed closely together to create

illusions of other colors.

IEEE 1284

IEEE 1284 is the new specification standard for computer-to-peripheral bi-directional parallel

interface communications. The new standard was adopted by IEEE, Institute of Electrical and

Electronic Engineers, Inc., in 1993. Some of the benefits it provides are: bi-directional

communication between PCs and peripheral devices, a higher speed data transfer rate, and

protection against data loss due to noise interference.

Ink let printer

A nonimpact printer that ejects ink onto paper to form characters. The MultiPASS has a special

type of ink jet printer built in called a Bubble Jet printer.

Ink saver

You can enable or disable economy printing (ink saving feature) for black & white printing. By

enabling the ink saver feature, ink consumption can he decreased, resulting in a longer effective

cartridge life. You set the ink saver feature either in the MultiPASS Desktop Manager or by using

the operation panel.

Glossary G-8

Ink tank

The special type of ink container housed by the BJ cartridge. The BC-2 le Color BJ Cartridge

contains two ink tanks: one color -- BCI-21 Color (which includes cyan, magenta, yellow) and

one black -- BCI-21 Black.

Intensity

The amount of color. More intense or more saturated colors are more pure. Less intense or less

saturated colors are less vivid.

Interface port

The MultiPASS comes with one IEEE 1284, bi-directional parallel interface port, located on the

back of the unit. You attach the cable that connects your PC and the MultiPASS to this port.

ITU-T/CCITT No. 1 Chart

A test chart, defined by CCITT/ITU-TS, used to measure the transmission speed as well as the

transmitting and receiving memory capacity of a fax machine.

lack

The telephone receptacles (RJ11-C type) on your wall or in your MultiPASS used to connect the

MultiPASS to the telephone line, telephone, and answering machine, extension phone, or data

modem.

Glossary G-O

Landscape orientation

Refers to printing across the length of the page (as opposed to portrait orientation, which is

printing across the width of the page).

Line feed

Aprinter function that advances the paper one line.

Manual receiving

A method of receiving faxes in which you answer all incoming calls using a telephone.

Manual redialing

When you use regular dialing, you can redial a number "manually" by simply pressing the

Redial/Pause button on the operation panel. The last number dialed with the numeric buttons is

the number redialed.

Memory broadcast

Allows you to send ascanned fax to as many as 113 destinations, using a combination of

one-touch speed dialing, coded speed dialing, and regular dialing.

Memory sending

Scans a document into memory before the MultiPASS dials the number(s) and sends it. This

method allows you to retrieve your original document immediately after scanning.

Glossary G-10

Modem

A device that converts (MOdulates) digital data for transmission over telephone lines. At the

receiving end, this device converts the modulated data (DEModulates) to digital format that the

PC understands.

MultiPASS Desktop Manager for Windows software

Canon's exclusive software package that allows you to use the MultiPASS with your Windows

software applications. You must install the MultiPASS Desktop Manager to use your MultiPASS as

a printer, scanner, or PC fax.

Noise

Aterm applied to a variety of problems that impair the operation of telephone lines used for

faxing.

Noise level

See dB(A).

Numeric buttons

The round, numbered buttons on the operation panel marked the same as a standard telephone

keypad. Press them to perform regular dialing. They are also used to enter numbers, letters, and

symbols when registering numbers and names, and for entering two-digit codes for coded speed

dialing.

Glossary G- 11

Off-line

The printer's communication status in which you cannot transfer data from your PC to the

printer.

On-line

The printer's communication status in which it is being controlled by your PC and is ready to

receive data.

One-touch speed dialing

An automatic dialing method that allows you to dial a fax or telephone number by pressing a

single one-touch speed dialing button. The MultiPASS can store up to 12 numbers for one-touch

speed dialing.

One-touch speed dialing buttons

The buttons numbered 01 to 12 on the operation panel, each of which may be registered as a fax

or telephone number. Once anumber is registered, you press one button to dial the entire

number.

Glossary G-12

Page orientation

Refers to the direction of print on the page. Printing across the width of a page is called portrait

orientation. Printing across the length of a page is called landscape orientation.

Pause

A timing entry required for registering certain long distance numbers and for dialing out through

some telephone systems or switchboards. Pressing the Redial/Pause button enters a pause between

digits of a fax/telephone number.

PC fax

An electronic way to send and receive faxes. A PC fax is sent from or received in a PC. Using the

MultiPASS allows you to send and receive PC faxes and the MultiPASS Desktop Manager lets you

save, sort, and print the PC faxes.

Photo

The document setting you use for sending or copying documents with intermediate tones, such as

photographs.

Platen

The printer component that holds the paper in position during ink transfer.

Portrait orientation

Refers to printing across the width of the page (letter style). This is the opposite of landscape

orientation, which is printing across the length of the page.

Glossary G-13

Printhead

Theprintingmechanismthatcontainsprintnozzlesandejectstheinkforprinting.

Print head capping

An automatic protection function that prevents the print head unit and ink cartridges from

drying out or becoming clogged with dust.

Printable area

The area of a sheet of paper on which a printer can reproduce text or graphics (the printing area

is smaller than the paper).

Printer driver

Software that sends printing instructions to a printer (in this case, the MultiPASS). The printer

driver keeps track of the attributes of a printer and the codes the program must send to access

those attributes.

Pulse

See Rotaw putse.

Glossary G-14

Quick-on-line sending

Quick-on-line sending is the easiest and quickest way to send a document. After a document is set

in the Automatic Document Feeder (ADF), the MultiPASS begins to scan the entire document

into the memory. As the first page of a multiple page document is being scanned, your MultiPASS

will begin to call the other party, and transmit the information even as the remaining pages are

being scanned.

RAM

Random Access Memo W. Memory that is used for temporary storage of information such as:

documents you want to print, scanned and received documents, and downloaded fonts.

Receiving

Receiving transmission is also defined as RXor Recep6on. This refers to how theMultiPASS

receives a fax.

Reception

See Receiving:

Redialin g-automatic

See Automatic redialing.

Glossary G-1S

Redialing-manual

See Manual redialing:

Reduction mode

See Automatic image reduction.

Registering

A process by which you place fax or telephone numbers and names in the MultiPASS memory for

automatic dialing so that you can save time dialing frequently called destinations.

Regular dialing

Pressing the individual numeric buttons to dial a fax or telephone number.

Remote receiving ID

The two-digit code that enables you to manually activate a fax using a telephone or extension

phone connected to the MultiPASS. (The default code is 25.)

Remote reception

Activating a fax by answering a telephone or extension phone that is connected to the MultiPASS,

but that is not located near the MultiPASS. You need to dial the remote receiving ID to start

remote reception.

Reports

A document printed by the MultiPASS containing information about the faxes it has sent or

received.

Glossary G-16

Resolution

The density of dots for any given output device. Expressed in terms of dots per inch (dpi). Low

resolution causes font characters and graphics to have a jagged appearance. Higher resolution

means smoother curves and angles as well as a better match to traditional typeface designs.

Resolution values are represented by horizontal data and vertical data, for example, 360 x 360 dpi.

Rotary pulse

A telephone dialing system where a dial is rotated to send pulses to the telephone switching

system. When you pulse dial, you hear clicks. When you touch-tone dial, the most common

dialing system, you hear tones.

See Receiving:

Scanning contrast

A setting that darkens or lightens the scanning of documents.

Sender ID

Information printed at the top of a fax (also called TTI or Transmit Terminal ID). This data

appears only if the sending fax machine has been programmed with the information.

Glossary G-17

Sending

SendingtransmissionisalsodefinedbyTX or Transmit. A fax document that has been scanned

by a fax machine and sent over telephone lines, in the form of electrical pulses, to another fax

machine is a sending transmission. The MultiPASS also allows you to send a black & white

document directly from your PC (PC faxing).

Sending speed

The rate at which faxes are transmitted through the phone line. See also bps (bits per second).

Smoothing mode

A printer mode in which the printer enhances the horizontal resolution of black ink.

Standby

The mode in which the MultiPASS is on and ready to use. All operations start from standby mode

when the LCD displays the date and reception mode.

Timed sending

See Delayed sending:

Tone/pulse setting

The ability to set the MultiPASS to match the telephone dialing system your telephone line uses:

touch-tone or rotary pulse.

Glossary G-18

Transaction number

Aunique number assigned to each document sent (TX NO.) or each fax received (RX NO.) by the

MultiPASS and used to identify that particular fax.

Transmit

See Sending.

TTI

Transmit Terminal ID. See Sender ID.

TWAIN

An industry standard that allows you to input image data directly from a scanner or other input

device. Because your MultiPASS supports TWAIN, you can use the scanning features of the

MultiPASS with any Windows @ application that also supports TWAIN.

See Sending.

UHQ (Ultra High Quality)

An exclusive Canon digital image processing system that incorporates 64 shades of gray along

with a special edge enhancement feature which ensures that text and photos are transmitted with

ultimate clarity.

Glossary 6-19

CANON Fax Machines Manual L0903356

Navigation menu

Versions of this User Manual:

Views

Navigation