CEIVA Logic GWY558 CEIVA Energy Home Area Network Gateway User Manual
CEIVA Logic, Inc. CEIVA Energy Home Area Network Gateway
User manual
Welcome
to CEIVA
Gateway
This quick start guide will help you get your
CEIVA
Gateway
connected.
Getting Connected
First, find a location for your
CEIVA Gateway
.
Connect the power adapter and plug it
in.
Next, using your computer, smart phone, or
tablet
find the
CEIVA
Gateway’s
WiFi
network. It will be called
:
CEIVA-GATEWAY_(last
4 digits of the serial
number).
example:
the
serial
number
1
23-456-789-123,
network name
would be
CEIV
A-GA
TEW
A
Y_9
123
Enter the
CEIVA
Gateway’s passwor
d.
The password is the
CEIVA
Gateway’s serial number. The
serial number is located on the back of the
CEIVA Gateway
.
example:
the
serial
number:
1
23-456-789-1
23
password:
123456789123 computer smart
phone
Connecting
to Your
Home’s Net
work
From your computer, smart phone, or tablet open an internet browser and go
to:
http://gateway
Y
ou
will be prompted to re-set the
WiFi
password for the
CEIVA
Gateway. Reset the password as instructed.
A
fter
resetting the
CEIVA
Gateway’s password,
re-connect
to the
CEIVA
Gateway’s
WiFi
network, enter the new passwor
d,
and proceed with the steps
below
.
1. Select the method by which you will connect your
CEIVA
Gateway to your home’s network
(WiFi
or
Ethernet).
2. Click the drop down, find your home’s network, and click Connect. Enter your home’s
WiFi
password (if
r
equir
ed).
If connecting via ethernet, make sure that the adapter dongle is connected to the
CEIVA
Gateway and to
your
home’s
r
outer
.
3. Connect to your Smart Meter’s Home Area Network. Before completing this step, make sure that the
your
CEIVA
Gateway has been provisioned to your National Grid Smart
Meter*.
Once you have verified that the
CEIVA
Gateway has been provisioned, click
“Connect”.
*The
CEIVA
Gateway can be provisioned with
CEIVA
HANs-on or by contacting National Grid
dir
ectly
.
Congr
atulations!
You’re Connected
Y
ou’r
e
CEIVA
Gateway is installed, so now you can
get
connected with your home’s energy use.
Now you
can:
-
Install other devices like Smart Thermostats
and Smart Plugs
-
Download
CEIVA
Homeview mobile apps and
stay in touch with your home from anywhere in
the
world.
If you have any questions or concerns, please do
not
hesitate to contact
CEIVA
Energy
at:
Don’t forget to change your computer, smart phone,
or
tablet’s
WiFi
Connect ID back to your home
network.
CEIVA
Homeview
CEIVA’s WARRANTIES
With
CEIVA,
there are two warranties; there is the basic Limited Warranty that comes with the purchase of a frame (the Frame Limited Warranty is
set forth below) and then there is
CEIVA’s
PicturePlan® Lifetime
Warr
anty
.
CEIVA’s
PicturePlan Lifetime Warranty comes with
CEIVA’s
optional PicturePlan® membership. As long as you have a PicturePlan subscription,
if
your frame breaks,
CEIVA
will fix it for free. All you have to do is pay the postage to return it to us. We’ll repair or replace it and pay to ship it
back
to you. That’s it. For more information on all of the benefits you receive from PicturePlan, visit
www
.ceiva.com/pictur
eplan.
Frame Limited Warr
ant
y
THIS
IS TO
CERTIFY
that the
CEIVA
Digital Photo Frame products,
CEIVA
Broadband™ adapter and
CEIVA Wireless™
adapter (hereafter
r
eferred
to as the
“CEIVA
Product”) are warranted to be free of all defects in material and workmanship for one year (365 days) from the date of
pur
chase
if proof of purchase is presented within the warranty period to the manufacturer,
CEIVA
Logic, Inc.
(“manufactur
er”).
Manufacturer’s
sole obligation under this express warranty shall be, at
manufacturer’s
option and expense, to repair the defective product
or
part, deliver to buyer an equivalent product or part to replace the defective item, or if neither of the two foregoing options is
r
easonably
available, manufacturer may, in its sole discretion, refund to buyer the purchase price paid for the defective
product.
The repaired or replaced item will be shipped to buyer, at
manufacturer’s
expense, not later than ninety (90) days after seller or
manufacturer
receives the defective product. All products that are replaced will become the property of manufacturer. Replacement parts may be new
or
reconditioned. Manufacturer warrants any replaced or repaired product or part(s) for one year (365 days) from shipment, or the
r
emainder
of the initial warranty period, whichever is longer. This warranty is valid for purchases within the United States only. Manufacturer shall not
be
responsible for software, firmware, information, or memory data of buyer contained in, stored on, or integrated with any products returned
to
manufacturer for repair, whether under warranty or
not.
OBTAINING WARRANTY REPAIR SERVICE
Y
ou
must contact the
CEIVA
Customer Care Department at
1-877-692-3482
to receive an RMA (Return Merchandise Authorization). Returned
CEIVA
products should be sent, by the buyer,
postage-prepaid
and packaged appropriately for safe shipment. It is highly recommended
that
products you return be insured or sent by a method that provides for tracking of the package. Responsibility for loss or damage does
not
transfer to manufacturer until the returned item is
r
eceived.
WHAT THIS WARRANTY DOES NOT COVER
This limited warranty does not apply to the battery contained in any remote control device and/or to any defects caused by negligence, misuse,
accidents, acts of God, commercial use, improper operation or maintenance, connection to improper electrical supply, or attempted repair
by
anyone other than a facility authorized by manufacturer to service the
CEIVA
Product, or modification to any part of the
CEIVA
Product,
including
AC adapter, glass or telephone cable, or accessories. This warranty is invalid if the factory applied serial number has been altered or
r
emoved
from the
CEIVA
Product. This warranty does not apply to
CEIVA
Products after the first purchase. Units purchased second hand on trading web
sites (like eBay) are NOT covered by this warranty. Such products are subsequently sold “as is” or “with all faults.”
We
reserve the right to make
changes or improvements in our products without incurring any obligation to similarly alter products previously
purchased.
DISCLAIMER OF WARRANTIES
EXCEPT
AS
EXPRESSL
Y
PROVIDED HEREIN
AND TO
THE
MAXIMUM
EXTENT PERMITTED
BY
APPLICABLE LAW, CEIVA DISCLAIMS ALL OTHER WARRANTIES
WITH
RESPECT
TO
THE PRODUCT, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING
WITHOUT LIMITATION, SATISFACTORY QUALIT
Y
,
COURSE
OF DEALING, TRADE USAGE OR PRACTICE OR THE WARRANTIES OF
MERCHANT
ABILIT
Y
,
FITNESS FOR
A
PARTICULAR PURPOSE, TITLE, OR
NON-INFRINGE
-
MENT
OF THIRD PARTY
RIGHTS.
LIMITATION OF REMEDIES
TO
THE FULL EXTENT ALLOWED BY
LAW, MANUFACTURER ALSO EXCLUDES FOR ITSELF
AND ITS
SUPPLIERS ANY
LIABILIT
Y
,
WHETHER BASED
IN
CONTRACT
OR
TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF
ANY
KIND,
OR FOR LOSS OF
REVENUE
OF PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR
IN
CONNECTION WITH THE
SALE,
INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF
ITS
PRODUCTS, EVEN
IF
MANUFACTURER OR
ITS AUTHORIZED
RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES,
AND LIMITS ITS
LIABILITY
TO
REPAIR, REPLACEMENT, OR REFUND OF THE
PURCHASE
PRICE PAID, AT MANUFACTURER’S OPTION. THIS DISCLAIMER OF
LIABILITY FOR DAMAGES WILL
NOT BE
AFFECTED
IF
ANY
REMED
Y
PROVIDED HEREIN
SHALL
FAIL OF
ITS
ESSENTIAL
PURPOSE.
LIMITATION OF
DISCLAIMER
SOME
STATES
DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR ALLOW LIMITATIONS
ON
HOW LONG
AN
IMPLIED WARRANTY LASTS
SO
THE ABOVE LIMITATIONS OR EXCLUSIONS MA
Y
NOT
APPL
Y
TO
Y
OU.
THIS WARRANTY GIVES
Y
OU
SPECIFIC LEGAL RIGHTS,
AND
Y
OU
MA
Y
ALSO HAVE OTHER RIGHTS, WHICH
VARY
FROM
STATE
TO STATE.
MANUFACTURER, WARRANTOR
CEIVA
Logic,
Inc.
12455 Branford Street, Unit
#24
Arleta, CA
91331
IMPORTANT SAFEGUARDS
When
using an electrical appliance, basic safety precautions should be followed including the
following:
1. To prevent against the risk of electrical shock, do not put your
CEIVA
Digital Photo Frame in water or other
liquid.
2. Do not use this product where it could fall into water
.
3. Do not operate any appliance with a damaged cord or plug, or after it malfunctions, or becomes damaged in any manner. Contact CEIVA
Customer Care at
1-877-MYCEIVA
(1-877-692-3482)
for proper return and repair or replacement of the
CEIVA
frame.
4.
WARNING:
TO
REDUCE THE RISK OF ELECTRICAL SHOCK OR FIRE,
DO NOT
REMOVE THE
BACK PANEL. NO
USER SERVICEABLE
PARTS
ARE INSIDE. REPAIR SHOULD
BE
DONE ONL
Y
BY AUTHORIZED
PERSONNEL.
5. Remote Control Devices, if any, contain a battery that can be harmful if swallowed.
Product Information
FCC
Statement
REGULATORY COMPLIANCE
INFORMATION
FCC
Compliance
Statement
This device complies with part 15 of the
FCC
rules. Operation is subject to the following two conditions: (1) this device may not cause
harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the
FCC
Rules. These
limits
are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to
r
adio
communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to
tr
y
to
correct the interference by one of the following measures with respect to radios or televisions: Reorient or relocate the receiving antenna.
Increase the separation between the equipment and frame. Connect the equipment into an outlet on a circuit different from that to which
the
frame is connected. Ensure that card mounting screws, connector attachment screws and all ground wires are secured and tight. Consult
the
dealer or an experienced radio/TV technician for
help.
This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter.
For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is not possible.
IMPORTANT NOTE:
FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
Changes or modifications not expressly approved by CEIVA Logic, Inc. could void the user’s authority to operate the equipment.
Canadian Compliance Statement
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may
not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Cet appareil est conforme aux normes CNR exemptes de licence d’Industrie Canada. Le fonctionnement est soumis aux deux conditions suivantes :
(1) cet appareil ne doit pas provoquer d’interférences et (2) cet appareil doit accepter toute interférence, y compris celles susceptibles de provoquer
un fonctionnement non souhaité de l’appareil.
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada
IMPORTANT NOTE:
IC Radiation Exposure Statement: This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter.
The Country Code Selection feature is disabled for products marketed in the US/Canada
CUSTOMER INFORMATION
If you experience trouble with this equipment, please contact CEIVA Logic, Inc. at 1-877-MYCEIVA (1-877-692-3482) for information on obtaining
service or repair. There are no user serviceable parts in this equipment.
© 2014
CEIVA
Logic, Inc., Burbank, CA 91502. All Rights Reserved. Protected by United States Patent No. 6,442,573. Other Patents
P
ending.
12192013