CIS Technology WSAD35PSI ITeX Apoll II ADSL Modem User Manual C0915388 c
CIS Technology Inc ITeX Apoll II ADSL Modem C0915388 c
USER MANUAL
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| Document ID | 89831 |
| Application ID | HhY6sBn4lirN/OZGk72pRQ== |
| Document Description | USER MANUAL |
| Short Term Confidential | No |
| Permanent Confidential | No |
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| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 63.13kB (789139 bits) |
| Date Submitted | 2000-03-07 00:00:00 |
| Date Available | 2000-03-24 00:00:00 |
| Creation Date | 2000-03-06 14:30:29 |
| Producing Software | Acrobat PDFWriter 4.0 for Windows |
| Document Lastmod | 2000-03-06 15:57:48 |
| Document Title | 穨C0915388-c.PDF |
| Document Creator | 穨Microsoft Word |
| Document Author: | 穨Nancy_Weng |
EXHIBIT C
User Manual
SAM
Scaleable ADSL Modem
Users Guide
Windows 98, NT4.0 -- Mum-Mode V240!) ,. February 13, 2000
Integrated Telecom Express, Inc.
2710 Walsh Avenue
Santa Clara, CA 95051 USA
Tali + 1 408-98078689
Fax: + 1 408-980-8831
cm i
t t 5,
mo <1:le no
Before you sfar't‘!
Step 1 — Gflhfl: sistgm and sggiee connection information
System requirements.
Determining your Operating System
Determining your Internet service protoco .
Determining your connection address and servrce configuration
step 2 — Install the ADSL mflgm 91m
Hardware installation
bio;—
— Install the drivers and establish an Interns M n l
ADSL Connection mode selection
Driver installation and Internet service connection
RFC 2364 - Point: to Point Protocol over ATM
Windows 98, 98A,
Windows NT 4.0
RFC 1577 - Classical Internet Protocol over ATM
Windows 93 2'"’ Edition ,
RFC 1483 — Bridged Ethernet over ATM
Windows 98, 98A .....
Making an Internet connection for Bridged Ethm'net on Windows 95, 9s .
Windows NT 4.0 ..
Appendix
Appendix A — Editing RFC 2364 or RFC 1577 Internet service connectio
Appendix B » Editing RFC 1483 Internet service connection
Appendix C — Removing drivers
Windows 98A
Windows NT 41).
Appendix D — Diagnostic tools
Aooessing the diagnostic tools
Advanced diagnostic tools .
Trouble shooting
Connector pin-out .
Appendix E _ ADSL Configuration.
Appendix F— System requirements & compliance information"...
Appendix G - Copyright & regulatory information.
lestMl tall (' G 'd
ns anon in e
Before you Start!
The SAM Installation Guide tells you everything you need to know t install and use the SAM
ADSL modem card. This guide is designed to walk you through the installation of the SAM card
and drivers, and then through the establishment of an Intemet service connection. This is a (3) step
process,
Step 1 — Gather system and servlce connection information
Step 2 — Install the ADSL modem card
Slap 3 — Install the drivers and establish an Internet service connection
> If you’re a beginner to the Internet — or if you’re experienced but have never installed an
ADSL PC] card before — Start at the beginning and work your way carefully through the
instructions. It is important to gather all the information required before you actually install the
PCI card and ADSL drivers.
> If you’re familiar with installing PCI cards and drivers - you may be able to browse the
chapters to get the basics . However, it is still important to gather all the information required
before you actually install the PCI card and ADSL drivers
mMm-cemnwman
SYSTEM REQUIRMENTS
Make sure your PC system meets ALL of the following requirements:
Hardware:
U IBM PC/AT or compatible
n Pentium 100Mhz or faster fax
El 30Mbytes available hard disk space or more a
CI 2x CD-ROM drive or better ' i _
El 32Mbyte available system memory or more w?“
'/ Microsafi Windows 98. x 98, 98A
J Microsofi NT— NT 4.0 Service Pack 3
DETERMINING YOUR OPERATING SYSTEM
You will need to know the exact version of Microsoft Windows installed in your computer. If you
do not know or are unsure, please proceed as follows to determine your version of the Microsoft
Operating System. On the desktop, right click My Computer. Then select Properties. The version
number of the Microsofi Windows Operating System installed in your computer will be displayed
on the General tab. Refer to the following table for more detailed infomation.
Mansion Wm ReleaseNgme
Win 93 A.10.199s Window 98
Win 98A 41022221; 2“ Edition Windows 98 2"d Edition
Win NT 400,138] Windows NT 4.0
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DETERMINING YOUR INTERNET SERVICE PROTOCOL
Your Internet service protocol will be one of the following. Contact your ADSL service provider if
you are unsure of your service type.
RFC 1483 E» Brldged Ethernet over ATM
RFC 2364 a Point-to-Point Protocol over ATM
RFC 1577 => Classical Internet Protocol over ATM
DETERMINING YOUR CONNECTION ADDRESS AND CONFIGURATION
You will need to know the connection address and configuration for your lntemet service. Find
your lntemet Service Protocol below and proceed gathering the connection address and
configuration. If you are unsure or do not have all the information, please contact your ADSL
service provider.
> RFC1483 - Bridged Ethernet over ATM service requires the following information:
IP Aggrgfis
SMImQtMask
tewn
worming
vgm g VPI= _ (Default VPl=0)
y; n g VCI= (Default VCI=35)
mm D ANSI 11.413 Issue 2
l: ITU 6.9921 Annex A (GJite)
D ITU (3.9921 Annex A (G.dmt)
> RFc2364 - Point-(u-Point Protocol over ATM
> RFc1577 7 Classical Internet Protocol over ATM
LlseLNnme
Password
Logonflomalu
v2] Va ; VP 7 7
VCIvque VC] _
services require the following information:
(Default VI’IZO)
(Default VCI=35)
W l: ANSI Tl.413 lssueZ
n ITU G,992.2 Annex A (G.lite)
Cl ITU 0992.1 Annex A (G.dmr)
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— h B
HARDWARE INSTALLATION
WARNING! To avoid possible damage to your SAM card you need to use an anti-static
grounding device or hold onto the metal chassis of the PC to provide anti-smtic grounding
Shut down the system and switch the power off,
Unplug the AC power cable fiom the PC,
Remove the cover from the PC chassis. fil‘
Unscrew the “slot cover bracket“ from an unused PCI slot,
Insert the card inlo an empty PCI slot. ““
Firmly press the SAM card into the slot and secure the card to the chassis with the chassis
bracket screw.
7. Connect one end rife phone cable to the RM 1 port on the SAM card and plug the other end
ofthe cable into the ADSL data service,
3. Replace the cover ofthe PC chassis
P‘P'PPN?‘
> Before you plug the power cable back into the PC system and turn the power on, go
to Step 3 and determine the section/page you need To be on to install the drivers,
— I riv
ADSL CONNECTION MODE SELECTION
The SAM Multi-Mode Drivers will automatically determine the ADSL connection mode supplied
by your ADSL service provider If for any reason you require a mode setting different from the
automatic default setting, you can manually set the mode as required. Please refer m Appendix E —
ADSL Configuration — Select Protocol/Mode. The connection mode is one of the following:
El ITU 0,992.1 (Gldmt)
El ITU 6.9922 (Glite).
El ANSI Tl.4l3
DRIVER INSTALLATION AND INTERNET SERVICE CONNECTION
Refer to the following chart and locate your connection protocol with your corresponding
Operating System (OS) Then proceed to the appropriate section/page.
ERQ'LOLOL M mum EAQE
RFC 2364 Point-to-Puint Protocol over ATM Windows 98, 98A 60 To page 4
Windows NT 4.0 Go to pay: 6
RFC 1577 Classical Internet Protocol over ATM Windows -
98 2“ Edition 50 M page 8
RFC1483 Bridged Ethernet over ATM Windows 98, 98A 60 To page 10
Windows NT 4.0 Go fa Page 12
> NOTE: You may need the Microsofi Windows Operating System installation files (CAB files) to
complete the installation, The CAB files are oontained in the Microsofi‘s system CD-ROM. Some
systems may have already installed the CAB files to the hard drive, but you should have the
Micmsofi Windows CD»ROM handy just in case,
Page 3
"\
I'l'ex' SAM Installation Guide
RFC 2364 — POINT T0 POINT PROTOCOL OVER ATM - WINDOWS 98, 98A
After installing the ITeX SAM curd, plug the power cable book into the PC
system and turn the power on.
1. The Add New Hardware Wizard window will automatically appear and indicate that a new
PC! Network Controller has been found Click Next.
2. Still in the Add New Hardware Wizard, You will be asked “What do you want Windows to
do?" Select “Search for the best driver for your device”, then click Next
3. Insert the CD labeled ITeX SAM Drivers inlo your systems CD-ROM drive.
4. Then select Specify a location and in the text entry bar type in your systems CD drive
location letter ( D for example ), followed by a colon ( : ), then a back slash ( \ ), followed by
the RFC 2364 driver for Windows 98 (2364w9x). For example, type in: D:\236Aw2x Then
click Next. ’
5. The Add New Hardware Wizard will appear and indicate the [TeX ADSL PC] NIC. Click
Next.
a. When the Service Option window appears, click Advanced.
The Service Options window now displays the Connection Address. Enter in the VP1 and
VCI values provided by your ADSL service provider. Make sure the Framing is set to VC
MUX. Click OK.
NOTE: The default Framing setting is VC MUX. However, some ADSL service providers
require LLC/SNAP. lTeX drivers also support LLC/SNAP. Please consult you ADSL service
provider if you are unsure of the Framing setting or require more information.
8. The previous Service Option window will appear, click Next.
9. If prompted to insert your Windows CD do so at this time then click OK. Enter the and then Mm (cg. D:\Win98) and click OK.
10. At the conclusion ofthe [TeX SAM driver installation, the Add New Hardware Wizard
window appears and displays you new ITeX ADSL PCI NIC. Click Finish.
11. The System Settings Change window appears. For the PC system to set up the [Tax SAM
Drivers, 8 system Restart is required. Click Yes.
NOTE: Alter restarting the system, the Diagnostic Tool icon (See Appendix D) is active and
monitoring connectivity,
12. You must now make a dial-up network connection. At the Task bar, click on Start, and then
select Programs, Accessories, Communications, followed by Dial-Up Networking.
13. The Dial-Up Networking window appears. LouhIe-ollck the Make New Connection icon.
14. The Make New Connection window appears. The default name for the computer you are
dialing is My Connection, However, You can name the connection anything you wish. In the
Select a device bar, use the scroll down menu to locate the [Tax ADSL PCI NIC, then click
Next.
15. A new Make New Connection window appears. Enter in the Host Name or IP Address
provided by your ADSL service provider, otherwise enter (0) zero, and click Next
16. Another Make New Connection window appears. It will indicate that You have successfully
created a new Dial-Up Networking connection called “My Connection”. Click Finish.
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We The new “My Conneclion" will appear in the Dial-Up Networking window, gentle-click
the new “My Connection” icon to begin a Dial-Up session,
18. The Connect To window appears indicating “My Connection? Type in the User name and
Password supplied by your Internet Service Provider asp), Click Connect.
19. The Connection Established window will appear indicating You are connected to “My
Compuler”. Click Close and the Diagnostic tool icon appears on the task bar.
Congratulations, you are done. Your “SAM" to The Inform? is establishcdl
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RFC 2364 — POINT TO POINT PROTOCOL OVER ATM — WINDOWS NT 4.0
NOTE: To perform the installation, logon as Administrator. TCP/IP protocol must be
installed prior to the driver installation. At the Network window select the Protocols tab and
verify that the TCP/IP is present.
1. On the Desktop, double-click My Computer, and then double-click Control Panel.
2. In the Control Panel window, double-click the Network icon then select the Adapters tab.
Click Add.
3. The Select Network Adapter window appears. Click Have Disk.
4. Insert the CD labeled ITeX SAM Drivers into your systems CD drive.
5. The Insert Disk window appears. In the text entry bar type in your systems CD drive location
letter ( D for example ), followed by a colon ( : ), then a back slash ( \ ), followed by the
RFC2364 driver for Windows NT 4.0 (mom). For example, type in: mm Then
click OK.
6. The Select OEM Option window will find the ITeX ADSL PC] NIC, Click OK.
7. When the Service Oplioll window appears, click Advanced.
8. The Service Options window now displays the Connection Address. Enter in the VPI and
VCI values provided by your ADSL service provider, Make sure the Framing is set to VC
M'UX, Click OK.
NOTE: The default Framing setting is VC MUX. However. some ADSL service providers
require LLC/SNAP. ITeX drivers also support LLC/SNAP. Please consult you ADSL service
provider if you are unsure of the Framing setting or require more information.
9. The previous Service Option window will appear, click Next,
10. The Setup message window appears. It prompts Remote Access Services (RAS) will now be
installed. Click OK.
NOTE: You may be asked to insert your Windows NT CD. Insert the Windows NT CD into
the CD drive and click OK. The Windows NT Setup window will appear. Enter the path
and then Minlli (eg. D:\Win98) and click OK.
IOl At the conclusion of the ITeX SAM driver installation, click Finish.
1 1. For Ihe PC system to set up the [TeX SAM, a system Restart is required. Click Yes.
NOTE: Afier restarting the system, the Diagnostic Tool icon (See Appendix D page 22) is
active and monitoring connectivity.
I2. You must now make a network connection. From the Start menu on the tool bar, select
Settings, Control Panel, and then double click on the Network icon,
13. The Network window appears. Select the Configuration tab, scroll the installed network
component window and find ITeX ADSL PC] NIC. If the ITeX ADSL PCI NIC is present
go to step 19. lfthe [TeX ADSL PCl NIC is not present, click Add.
14. The Select Network Component Type window appears. Select Protocol, and click Add. The
Select Network Protocol window appears. In the Manufactures section, select Microsoft. In
the Network Protocols section, select TCP/IP then click OK.
15. When the Network window appears select the Configuration tab, scroll the installed network
component window and select TCP/lP 91Tex ADSL PC] NIC.
is. Still in the Network window, with the TCP/[P 9 [TeX ADSL PC] NIC selected, click
Properties. Select the Advanced tab. The Binding to ATM value should be set to YES.
NOTE: If the TCP/IP -) [TeX ADSL PCI NIC is not found, Click Add, select Adapter,
click Add, select Microsoft from the manufacturer window, select Dial up Adapter fi'om the
network adapter window, click OK.
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‘\
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17.
18,
19.
20.
21.
22.
23.
Still at the Network window, click the Configuration tab, select TCP/H’ —) [TeX ADSL
PCI NIC. Then click the Properties button.
The TCP/lP Properties window will appear. Select the IP Address tab and then select the
Specify an IP Address option. Enter the IP Address and Subuet Mask settings.
To setup a new gateway, select the Gateway tab enter, the setting in the New Gateway
section and click Add
To configure the Domain Name Server, select the Enable DNS option. Enter the Host and
Domain settings, Enter the DNS Server Search Order and click Add,
Once all the TCP/lP properties have been set, click OK to return to the Network window,
Click OK to close the Network WindDW.
When prompted "Do you want to restan your computer now?" Click No
Congratulations, you are dam. Your “SAM" to the Internet is established!
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RFC 1483 - BRIDGED ETHERNET OVER ATM — WINDOWS 98, 98A
After installing the IT=X SAM cord, plug the power cable back into
the PC system and turn the power- on.
1. The Add New Hardware Wizard will detect the ITeX SAM as a PCI Network Controller,
click Next
2. Still in the Add New Hardware Wiurd you will be prompted What do you want Windows
to do? Select the Search for the best driver for your device. Click Next.
3. Again in the Add New Hardware Wimrd, select the Specify a location option and then type
in your systems CD drive location letter ( D for example), followed by a colon ( : ), then a
back slash ( \ ), followed by the RFC1483 driver for Windows 98 (1483w9x). For example,
type in: D:\1483w2x Then click Next.
4. The Add New Hardware Wizard will then find the Hex ADSL PC NIC, click Next.
5. When the Service Option window appears, click Advanced.
6. The Service Options window now displays the Connection Address, Enter in the VP] and
VCI values provided by your ADSL service provider. Make sure the Framing is set to
LLC/SNAP. Click OK,
NOTE: The default Framlng setting is LDC/SNAP. However, some ADSL service providers
require VC MUX, lTeX drivers also support VC MUXl Please consult you ADSL service
provider if you are unsure of the Framing setting or require more information
7. The previous Service Option window will appear, click Next.
NOTE: During the installation process you may be asked to insert your Windows 98 CD,
Insert the Windows 98 CD into your systems CD drive and click OK. If during the file
copying process a file is reported as “not fouu ” enter the path
and Minis (e.g. D:\Wiu98)
8. The Add New Hardware Wizard appears, click Finish‘
9. When the System Settings Change window appears and asks; Do you want to restart your
computer now? Click Yes.
10. Proceed to Making an lntemet connection for Bridged Ethernet. Go to page 11‘
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MAKING AN INTERNET CONNECTION FOR BRIDGED ETHERNET ON WIN 95, 98
IO.
l ll
12.
This section describes how to configure the ADSL network service when your PC is nmning
Micmsofi Windows 95A, 9513, 98, 98A.
Double click My Computer, Control Panel, and then Network.
In the Network window, select the Configuration tab.
Scroll through the installed network compunents list. Highlight the TCPI'IP»> ITeX ADSL
PC] NIC and click Prnperties.
The TCP/IP Properties window appws, Select IP Address tab. Select Specify an IP
address. The IP address and Suhnet Mask will turn from gray to clear. Enter your IP
Address and Subnet Mask provided by your ADSL service provider.
Select the Gateway tab. Enter your gateway information provided by your ADSL service
provider into the New gateway box and click Add, If you have more than one gateway
number, repeat this step
Select DNS Configuration tab. Select the Enable DNS O‘PtIOI'L
NOTE: You now need to have available the Host, Domain and DNS settings provided by
your ADSL service provider.
Enter your host name into Host: box.
Enter your domain name into Domain: box.
Enter DNS number into DNS Server Search Order box and click Add. If you have more
than one DNS numbers, repeat this step.
Afier setting all the necessary TCP/TP properties, click OK.
The Network window appears. Click OK.
The System Setting Change window appears. You will be asked if you want to restart your
computer. Click Yes.
Congratulations, you are done. Your “SAM" to the Internet is established!
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RFC 1483 — BRIDGED ETHERNET OVER ATM -WINDOWS NT 4.0
NOTE: To perform the installation, logon as Administrator. TCP/‘lP protocol must be
installed prior to the driver installation. At the Network window select the Protocols tab and
verify that the TCPIIP is presenL
I. At the desktop, double click My Computer, double click Control Panel, double click
Network and then seleot the Adapters tab and click Add (to add new adapters),
2. [a the Select Network Adapter window click Have Disk
3. Insert the [Tex SAM Drivers CD into your computers CD drive.
4. The Insert Disk window appears. In the text entry bar type in your systems CD drive location
letter ( D for example ), followed by a colon ( : ), then a back slash (\ ). followed by the
RFC1483 driver for Windows NT 4.0 (1483NT4). For example, type in: mm Then
click OK.
5. The Select OEM Option window will find the Hex ADSL PCI NIC. Click OK.
6. when the Service Option window appears, click Advanced
7. The Service Options window now displays the Connection Address. Enter in the VP! and
VCI values provided by your ADSL service provider. Make spre the Framing is set to
LDC/SNAP. Click OK.
NOTE: The default Framing setting is LLC/SNAP, However, some ADSL service providers
require VC MUX. ITeX drivers also support VC MUX, Please consult you ADSL service
provider if you are unsure of the Framing setting or require more information.
84 The previous Service Option window will appear, click Next.
9. Then the Network window will appear, click Close,
10 The TCP/IP Properties window will appear and prompt the user for information. When not
connecting to a DHCP server. enter the IP address provided by ADSL service provider.
ill Enter the Subnet Mask provided by your ADSL service provider.
12. Enter the Default Gateway address
NOTE: Consult your ADSL service provider for the TCP/IP Properties.
13. Select the DNS Configuration tab and enter the Host Name (eg. SAM)
14. Then enter the Domain Name (eg. pacbellhet)
NOTE: Use the DNS Service Search and Domain Sufix Search to locate the Host Name and
Domain. Click Add to save the address. Repeat the process for additional DNS entries
15. Click OK to update the changes.
16. The system must be restarted for the changes to take effect, Click Yes to restart.
Congratulation, you are done Your “SAM" to the Internet is established!
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APPENDIX A - EDITING RFC 2364 OR RFC 1577 INTERNET SERVICE CONNECTION
I.
To view or edit the ADSL connection service address, Right-click the Diagnnstic Tool icon
(located on the Taskbar), and select the Configuration option.
The PVC Setup (Permanent Virtual Cnnnectinn) window displays the connectinn service
address. Click Close to exit window
To edit the connection service address, select and enter the VPI and VCI address in the field
shown and click PVC Setting.
To accept a Connection Address that has been changed (Restart the PC system) click Yes.
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APPENDIX B - EDITING RFC 1483 INTERNET SERVICE CONNECTION
NOTE: This section includes the IP Configuration specifics for Windows NT4.0. The NT 4.0
windows are slightly different from those of Windows 98. Other than mirror screen differences,
the process for editing the IP address settings is the same for Windows NT 4.0 and Windows
98A
At the desktop, double click My Computer, then double click Control Panel to View the
contents of the control panel. In the Control Panel window, double click the Network icon.
NOTE: The Network window shortcut is a right-click the Network Neighborhood on your
desktop then left-click Properties.
Select the Protocols tab of the network window. Select TCPIlP Protocol and click Properties.
Select the IP address option and note that the IP Address and Subnet Mask regions will mm
from gray to active.
Enter the IP Address (eg. 192.168.4.39) and subnet mask (eg. 255.255.2550).
The Default Gateway is also entered in this window.
NOTE: Please refer to your ADSL service provider and enter (or edit) the following fields:
Enter the Host Name (eg. SAM) and Domain (e.g. pacbellJret).
NDTE: To enter the Domain search (DNS) entries. click Add then enter the address. Click
Add to save the address Repeat the process for additional DNS entries.
Click OK to update the changes.
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APPENDIX C — REMOVING DRIVERS
WINDOWS 98
re Delete lTeX SAM drivers; on the desktop, righmick on My Computer, then select
Properties, then click on the Device Manager tab, then double click Network adapters.
2. Select the ITeX ADSL PC! NIC, then click on the Remove human.
3. A warning message “You are about to remove this device from your system” will appear.
Click OK to remove drivers or click Cancel to abort the driver removal.
4. The PC system must be restarted fur the changes to take effect. Click Yes.
WINDOWS NT4.0
NOTE: For driver removal, you need to logon as Administrator,
1. On the desktop; double click My Computer, double click Control Panel, double click the
N etwnrk icon and select the Adapters tab,
‘ / 2, Select the [TeX ADSL PCI NIC, then click Remove.
3, A warning message will inform you that a component is about to be removed. Click Yes,
4. Once the Hex ADSL PCI NIC is removed from the adapter list, click Close.
5, The PC system must be restarted for the changes to take effect. Click Yes.
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APPENIDX D - DIAGNOSTIC TOOLS
ACCESSING THE DIAGNOSTIC TOOLS: The diagnostic tools allow the user to monitor the
ADSL connectivity, setup the service connection address, and run diagnostic tests. The Diagnostic
Tools icon is displayed on the task bar as shown.
Maximum recelvme rate
By positioning the mouse cursor over the icon, the upstream and downstream line rates of the
ADSL connection are displayed.
The Diagnostic Tools icon consists of two lights side by side. The lefl light indicates dam is being
n'ansml'txed whereas the right light indicates data is being received The state of the connection can
be determined as follows:
COLOR CODE DESCRIPTION
Red, Red No ADSL connection nnd or handshdking. Check your cable connections
Block/Yellow flashing ADSL l-inndslitking - Connection not established.
Black, Black ADSL connection established A no dntn truffle or idle connection
Black, Green ADSL Connection established e receiving data (TX/off, RX/on)
Green. Black ADSL connection established , transmitting data (TX/on, lax/om
Green. Green Connection established , inns-pitting and receiving data (TX/on, RX/on)
Disconnected or n driver problem exists, Try using Connect command in
Q Dingnnstie Tools. leper-sins, restart the PC system and/or last relmd drivers.
ADVANCED DIAGNOSTICS TOOLS
On the Diagnostic Tools icon on the right hand side of the status bar. Right-click the icon to
display the menu, then Click Open.
The ADSL Diagnostic Tools window appears
on the desktop The three tabs of the Diagnostic
Tools are ADSL Status, ATM I ADSL
Statistics and Diagnosis.
> ADSL STATUS window displays the
current state of the ITeX ADSL connection,
including current ADSL State, ADSL
protocol in use and the net data rates for
upstream and downstream data,
NOTE: ADSL protocols supported by the lTex
drivers are TIA-13, Cv dmt and Glite. The
protocol must be supported also by the ADSL
equipment located at the central office, The
lTeX drives use the protocol that results in the
most efficient ADSL connection,
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> ATM I ADSL STATISTIC window keeps
tabs on errors that that might affect overall
system performance. The counts are reset
whenever the PC system is restarted.
oooo
> DIAGNOSIS window is used to verify the
SAM card functionality. Running the
Diagnosis program will disconnect the NIC
fi'om the ADSL line. Close all Dial-up
sessions and close all files before running
the Diagnostic program. Right-click the
Diagnosis Tool icon (located on the
Taskbar), then select the Diagnosis option.
Product Information, e.g. driver revisions,
are displayed by clicking the Product Info
tab.
Re—training Count tracks the number
of ADSL connections performed. Due
to unexpected line condition changes,
the lTeX drivers can retrain the
connection causing the Re—training
Count total to increment The
Diagnostic Tool icon will flash yellow
while reconnecting.
ADSL implements Reed Solomon (RS) error checking:
FEC Count tracks the forvmrd error correction count.
CRC Count tracks the accuracy of correcting data errors over each l7msec.
ATM HEC Count (header error check) errors are recorded as an indication of ATM
packet accuracy.
As a measure of packet transfer performance, the Packet Errors are counted and tracked
against the total number of Packets Received. An error rate of less than 0. l% is
reasonable under clean ADSL line conditions.
If you have Bad Received Packets and are concerned about your service, multiply the
Bad Received Packets count by 1000 and compare the result with the total Packets
Received count. Ifthe number is smaller than the total Packets Received count, then the
board is operating normally,
Product Information lists the versions — ~ -
of the Diagnostic Tools (e.g. version 2.1) and the protocol Drivers installed (e.gi Version
1.3). The DLL Version describes the sofiware being used by both the drivers and
Diagnostic Tools sofiware.
NOTE: This information is helpful whenever making a technical support call. Click Close and exit
the product information window.
Click Run Diagnostics to run the diagnostic program that will test PC functionality and
report the status. A warning message pops up that the ADSL sen/ice will disconnect
before performing the Diagnostic test. If connected to the lntemet at this time, disconnect
any Dial-up sessions. Click Yes to begin the diagnostic program or click No to exit
diagnostic program. The Diagnostic program performs a brief hardware check and
displays the hardware status.
If the SAM fails the Diagnostic tests (shown below), then record the test result and
contact customer support.
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nah SAM Installation Guide
ADSL hridge — PC] 110 Test 190188 chip test -) Pass
190135 Register Test 190135 chip lmt -) Pass
190135 Mel-nary Ten l90135 chip lest -) Pass
1.1151. hrldge . Loopmh 1901311 Fast duoputh -) Trial 20. Puss 20
., [nierlenve dammit -) Trial 20, Pass 20
90135 Utopia Loupheclr 190135 Fast datepath -) Trial zu, sts 20
lnrerleave dmpath -) Trtul 20, P55 20
NOTE: For all loopback rests. both Trial and Pass mums equal 20 for success
0 Click Clnse to exit the Diagnostic program. The modem is disconnected for these
diagnostic tests. To SAM card is functioning properly, it will automatically reconnect.
TROUBLE SHOOTING
Refer to the following_guidelines for assistance in gettingyour ADSL modem cunneetlun running.
Descrrphon ofl'rohlem
1 Is there 1 Diagnostic ICON on the Taskhar?
l:l Try Rumrtlng the PC system.
El Are the comet drivers installed for the Operating system used'?
El Haveyou deleted the drivers and tried the installation again?
2 Is the MC achieving ADSL connecl n'.’
D Try using the Diagnostic Tools Connect option
1: ls the cable installed between the SAM and the ADSL service?
El Try Restarting rhe PC system
El Has anLcabling adapter or wiring Convener been removed?
3 Is the Mr: constantly trying to negotiate a connection — with blinking yellow panels 7
Select Disconneet fium the Diagnostic Tools then try to reconnect,
Rustarl the PC system and try to reconnect,
Examine the RJ-l l connectors and cable for any delerlornlinn
Has the wiring for your ADSL service been altered recently!
Dues condrtron change with time ofday! (u possible problem with line nuise)
Are appliances near the PC system lntmduclng noise into your ADSL servrce?
Power down the PC system and rc-seat the SAM card.
Ihe Nrc achieving ADSL connection . but you can’t reach the 1nternetl
is the sen/inc cunneclicn address correct?
Can you PlNG the lnlernet‘! To run the PING command, Open DOS and type, , Gateway and DNs address-s correct (refer to your ADSL or [SP provider
documentation)
Win NT4,0 7 is service Pack 3 0 installed“
Browser configured conectly 7 check your browser documentation.
5 gnw (In I determine the TCP/IP nddress for Point-ta-l’oint?
For Windows 98, run Lil: program lpconfig fmrn the DOS prompt (e-E» ClWindawfliPCONFlG) All netwurk
devices will list their TCPIIP and Gateway Address. By knowing what netwnrk hardware is installed and
configured 1n your PC system, any unusual TCP/ll’ address belong to PointrtchcinL
6 flow do 1 tell lrServiee Pack 3.0 is installed on my Windows N'rdt
click on the Sun menu at the tool bar, select Programs, Admi stral e Tools and then Windows NT
Diagnortiu. Verify that Service Pack 3 a is lnsmlled
21 When the system is resuming, se pack 3 is displayed at the beginning orthc driver lundm sequence.
1 ow do 1 resolve confusion ahnut which pratoml to install?
El Refer to our ADSL or lsl> provrder documenlalian
3 Eon 1 determine which protocol is installed?
Windows 98 7 Yes. In the Ntlwork window (tn lllc Control Panel) select the Configuration bib and lDDk for
TCP/IP 9 SAM irfound, then the Brtdged Ethemct drivers are installed
;i Point-to-Point for windows 9x or NT4 o - No
10 an TCP/ll’ be loaded for both PnianAl’oint 1nd Bridged Ethernet prutoenls'!
J: Yes. Please carry mil the “ma/11> installation procedure before loading die SAM drrver
ll Eriver installation resulted in unexpected errors or warnings, and you can‘t connect.
DUUEEUG
UU uu UUu
Perform the driver removal procedure,
Verify which version ofMlcmofi Windows is loaded in the PC system
3 Perform the SAM driver rel-naval pmeedun
;I Install the SAM driver again.
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max” SAM Insflllatlon Guide
CONNECTOR PIN-OUT
The ITeX SAM card is equipped with a RJ-l 1 jack for connection to the
ADSL data port. The center two pins, pins 3 and 4, are used for ADSL data.
For the SAM card to make a proper ADSL comedian, the installed ADSL
data part should also use pins 3 and 4 for data. Ifihe ADSL data port
installation uses pins 2 and 5 for data, then a wiring converter will be required, Du not alter or
remove the wiring converter if present. Consult with your ADSL provider before attempting any
wiring changes.
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1:5? SAM] tall t' G "d
v ns ilon m 9
APPENDIX E — ADSL CONFIGURATION
1.
3.
On the task bar on the right hand side locate the [Tax ADSL Diagnostic Tool icon. Right
click on the Diagnostic Tool icon, then click Configuration.
The Configuration window appears, From the Configuration window the PVC Setup,
Protocol [Mode and Rate can all he set as required by your ADSL service provider.
PVC SETUP
NOTE: Your ADSL PVC settings are
typically set through the Systems Options
window of the driver installation wizard.
However, the values can easily be changed
as follows:
Enter in the VP1 and VCl and Framing
values provided by your ADSL service
provider, then click the Setting button.
Verify that the Protocol/Mode and Rate
settings are correct and the click Close.
SELECT PROTOCOL/MODE
NOTE: The SAM Multi-Mode Drivers will automatically determine the ADSL connection
mode supplied by your ADSL service provider. The priority of selection is G.Iite, G.dmr, and
T] A] 3. If for any reason you require a mode setting different firm the automatic default
setting, you can manually set the mode(s) as required. To change the ADSL connection mode
setting proceed as follows:
In the Select Promcol & Rate section you shall find the ADSL Mode selection options.
Select the ADSL mode(s) you require, by clicking in the selection box(s),
El ITU 6992.1 (G.dmt) r referred to as G.dmt
El ITU 6.9922 (G Te) ferred to as GJile
CI ANSI Tl.413 eferred to ES ANSI
Afler you select and check ('/) the mode(s) you require, Click Set Protocol & Rate. Your
new ADSL Mode settings are now in effect.
Verify that the PVC and Rate settings are correct and the click Close.
SELECT RATE
NOTE: The default downstream rate of LSMhps is recommended, as the majority of service
providers today supply LSMbps. This allows for video streaming of about leps resulting in A
CPU utilization of under 30% @ 300 MHz. However, for higher speed ADSL service and /or
CPU’x, the rate can be increased. The rates can be easily be changed as follows:
1.
2.
To change the rate settings enter in the Downstream Rate and Upstream Rate required, then
click the Set Protocol & Rate button,
Verify that the Protocol/Mode and PVC settings are correct and the click Close.
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I'I'eX’ SAM Installation Guide
APPENDIX F - SYSTEM REQUIREMENTS fir COMPLIANCE INFORMATION
Power Requirements
0 0,75A Max @+5V i 5%, 0.1A max @ i 12V, i 5%
Environmental Require-“ems
- Operating Temperature: 0 “C to 70°C with airflow
- Non—operating Temperature: -10 “C to 85 “C
. Operating Humidity: 10% to 90% non—condensing
- Non-operating storage humidity: 5% to 95% non-condensing
Compliance Certification
c UL 1950
. CE approved
0 FCC Part 15 Class B
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Ia' sAM Installation Guide
APPENDIX G — COPYRIGHT 8t REGULATORY INFORMATION
Copyright © 1999, Integrated Telecom Express. Inc. All rights reserved.
This manual and sofiware described in it are copyrighted with all rights reserved, This manual may not be
copied, in whole or in part, without the written consent of lrrtegrated Telecom Express, lnc. SAM is a
trademark cflTex All other product names are trademarks and or registered trademarks oftheir respective
companies.
FCC Statement
This equipment has been tested and found to comply with the limits for a Class E digital device, pursuant to
Part I5 of the FCC Rules. These limits are designed to provide reasouahle protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the tnstmctions, may cause harmful interference to
radio communications However, there is no guarantee that interference will not occur in a particular
installation lfthis equipment does cause harmful interference to radio or television reception. which can be
determined by turning the equipment off and on, the user 15 encouraged to try to correct the interference by
one or more of the following mcasure:
0 Reorient or relocated the receiving antenna
increase the separation between the equipment and receiver.
Connect the equipment into an outlet circuit diflcm-it from that to which the receiver is connected.
Consult lhe dealer or an experienced radio/TV technician for help.
Shielded cables must be used to comply with FCC regulations.
0000
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