CalAmp Wireless Networks VLU-05 Stolen Vehicle Recovery Transceiver User Manual 107747 Owners Manual
LoJack Corporation Stolen Vehicle Recovery Transceiver 107747 Owners Manual
Owners Manual
OWNER’S MANUAL
Store this manual in a safe place —
away from your vehicle.
LoJack Stolen Vehicle
Recovery System
TM
Follow these steps:
1. REPORT THEFT – Immediately report the theft to the police in the town where
your vehicle was stolen.
2. VERIFY VIN – Ensure the Vehicle Identification Number (VIN) listed on the
stolen vehicle report provided to the police is correct and sign the report. (Your
vehicle’s VIN is located on your vehicle registration and on your LoJack I.D. Card.)
The police will enter your stolen vehicle report into the Statewide Law
Enforcement computer system. This process activates your LoJack, enabling
police to initiate the recovery process.
3. CALL LOJACK – Our customer service experts will provide you with free, helpful
information and assist you with the following to save you time:
•Ensure that your vehicle theft was reported correctly
•Explain the process for reporting your theft to your insurance company so you
are equipped with all of the necessary information
•Offer you a special discount on a rental car
Vehicle Identification Number:
(write your VIN here for future reference)
If your vehicle is stolen…
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Overview / How LoJack Works . . . . . . . . . . . . . . . . . . . . . . . . . 5
Questions and Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
LoJack Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Selling Your LoJack-Equipped Vehicle . . . . . . . . . . . . . . . . . 10
Special Offer For Second Owners . . . . . . . . . . . . . . . . . . . . . 11
LoJack Recovery Club . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Coverage Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Limited Purchaser’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . 16
Friends and Family Offer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Change of Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
TABLE OF CONTENTS
Thank you – and congratulations on your recent purchase of the LoJack Stolen Vehicle Recovery System!
You’ve made a wise investment to join a rapidly growing family of owners who have equipped their vehicles with
the only stolen vehicle recovery system used in partnership with police. Over the past 18 years, police have recov-
ered more than 90 percent of stolen vehicles equipped with LoJack – more than 100,000 vehicles worldwide.
This owner’s manual is a handy reference providing useful information about your LoJack. Please take a few
minutes to read it carefully – and write down your Vehicle Identification Number (VIN) – so that if thieves
strike, you’re prepared. You’ll also find complete information about maintenance, your LoJack warranty,
coverage areas, and more. In order to keep LoJack’s presence in your vehicle undetected by thieves, we
strongly recommend that you do not store this manual or other LoJack materials in your vehicle. Also, keep
your LoJack I.D. card in your wallet. Lastly, please complete and return your LoJack Product Registration Card
so that we can assist you if your vehicle is ever stolen.
If you have any questions, feel free to call us at 1-800-4-LOJACK (1-800-456-5225). Once again, thank you for
trusting your vehicle’s protection to LoJack – and drive safely.
Joseph F. Abely
President and COO
Welcome!
3
The LoJack Stolen Vehicle Recovery System uses a small transmitter that’s hidden in your vehicle. After police
enter a stolen vehicle report in the Statewide Law Enforcement computer system, LoJack is activated and
begins to send a signal that police can track using LoJack Police Tracking Computers to recover your stolen vehicle.
1. After you report your stolen vehicle to police, a signal from a radio tower activates the LoJack in your vehicle.
2. The LoJack unit emits a uniquely coded signal.
3. The Police Tracking Computer receives the coded signals coming from your vehicle. Those signals
quickly pinpoint the vehicle’s location and lead police to a rapid recovery – usually within 24 hours and
often within a few hours.
Overview
5
Unit hidden in
vehicle by certi-
fied technician.
Registered in
LoJack database.
Customer
reports theft
to police.
Customer
notifies LoJack.
Police send radio
signal from tower.
LoJack unit emits
uniquely coded
signal.
Police track
signal and use it
to locate the
vehicle, usually
within hours.
The vehicle
is returned to
owner.
How the LoJack Stolen Vehicle Recovery System works:
12345
Installation
Notification
Activation Location
Recovery
1-800-4-LOJACK (1-800-456-5225) •www.lojack.com
Q: How does LoJack work? Is it always "on"?
A: Your LoJack is always in receiving mode, ready to
be activated. If your vehicle is stolen, the police will
automatically activate the LoJack in your vehicle upon
completion of a stolen vehicle report. Once activated,
LoJack transmits a signal to LoJack Police Tracking
Computers. Police cars and police aircrafts in LoJack
coverage areas are equipped with LoJack Police
Tracking Computers.
Q: Does my LoJack require maintenance?
A: Your LoJack is tested and certified at the time of
installation. We then recommend an inspection of your
LoJack every two years. An inspection costs $69.00*
and can be arranged by calling 1-800-4-LOJACK.
Q: How do I get service for my LoJack?
A: Call us at 1-800-4-LOJACK to schedule an inspection
or to speak with a Customer Service Representative
who can answer any questions you may have. For
faster assistance, please make sure your Vehicle
Identification Number (VIN) is available when calling.
Q: Does my car need to be running for LoJack to work?
A: No. The hidden LoJack unit constantly draws a very
small amount of power from your vehicle's battery.
Should your battery be disconnected, LoJack's back-up
battery will provide power.
Q: What should I do if my vehicle is stolen?
A: If your vehicle is stolen, report the theft immediately
to the police in the town where it was stolen. Once
you’ve completed a stolen vehicle report, the police
will automatically activate the LoJack in your vehicle.
After you contact the police, call a LoJack Customer
Service Representative at 1-800-4-LOJACK for informa-
tion on theft and insurance reporting requirements
that will save you time.
Q:
What should I do if my vehicle is involved in an accident?
A: If your vehicle sustains damage as a result of an
accident, call us at 1-800-4-LOJACK to schedule an
Questions and Answers
6
*Price is subject to change without notice.
1-800-4-LOJACK (1-800-456-5225) •www.lojack.com
inspection for your LoJack. This inspection is required
to ensure your LoJack unit is in working condition
and to maintain your warranty coverage.
Q: What happens if I sell my vehicle? Can I transfer my
LoJack to my new vehicle?
A: Your LoJack unit is not transferable from one vehicle
to another, as the serial number on your LoJack unit is
registered to the Vehicle Identification Number (VIN)
of your vehicle. However, LoJack may enhance your
vehicle's resale value. See page 12 for more information
about selling your LoJack-equipped vehicle.
Q: Will my insurance company offer me a discount if
I have LoJack?
A: Many insurance companies offer a discount to
LoJack owners. In fact, some insurance companies
offer up to 35% off the comprehensive portion of
your insurance premium for equipping your vehicle
with LoJack and an alarm. Present your Insurance
Certificate to your insurance agent to see if you
qualify for a discount.
Q: Can car thieves find my LoJack and beat the system?
A: The LoJack unit is very small - about the size of a
deck of cards - so it can be hidden in as many as 20-30
different places in your vehicle. This makes it very
difficult for thieves to find your LoJack.
Q: Why is there no exterior marking on the vehicle
stating it has LoJack? Wouldn't a LoJack sticker act as a
theft deterrent?
A: LoJack is not designed to be a deterrent. One of the
major benefits of the system is that LoJack’s presence is
not disclosed to the thief. This increases the likelihood
of rapid recovery with minimal damage. You not only
get your car back, but you may also get the extra
benefit of taking a criminal off the street. To help
keep LoJack’s presence undetected, it’s essential that
you do not leave your LoJack Owner’s Manual or any
other LoJack materials in your vehicle.
7
1-800-4-LOJACK (1-800-456-5225) •www.lojack.com
Recommended Maintenance
The LoJack Stolen Vehicle Recovery System was
designed to withstand the climate extremes and
daily wear-and-tear associated with regular motor-
vehicle operation. After your initial warranty expires
(two years from date of installation), LoJack recom-
mends an inspection of your LoJack unit every two
years to ensure it is performing properly. You can
schedule this inspection by calling 1-800-4-LOJACK.
The cost of the inspection is $69.00* (Any additional
cost of repairs or replacement components is not
included in the inspection cost.)
Required Maintenance
To comply with the terms of your LoJack warranty
and maintain warranty protection, specific incidents
and situations will require a post-installation inspection
of the LoJack unit to ensure proper operation. In
accordance with the warranty, your LoJack requires an
inspection in any of the following circumstances:
•The vehicle sustains damage in a motor vehicle
accident.
•New electrical equipment is installed or existing
electrical equipment is repaired, such as cellular
phone, radio, built-in radar detector, DVD player,
or other similar video devices.
•The vehicle has not been operated for more than
one month.
•The vehicle experiences battery or electrical problems.
Contact LoJack Customer Service (1-800-4-LOJACK) to
schedule a convenient inspection.
Maintenance
8
*Price is subject to change without notice.
1-800-4-LOJACK (1-800-456-5225) •www.lojack.com
9
LoJack Upgrades
For an even higher level of security and protection for your vehicle, consider adding any of the following LoJack upgrades:
•LoJack Early Warning – For an added layer of
protection to your LoJack Stolen Vehicle Recovery
System, LoJack Early Warning alerts you by phone,
email, text message, or alpha pager if your vehicle
has been moved without authorization. That
enables you to notify police sooner if your vehicle
is stolen. ($395.00*)
•Extended Recovery Warranty (XRW) – This warranty
enhances your LoJack Stolen Vehicle Recovery
System or LoJack Early Warning Recovery System
by extending your LoJack 24-hour Limited
Recovery Warranty for as long as you own your
vehicle. ($149.00)
•Guarantee Plus 5000 (GP 5000) – If your stolen
vehicle is not recovered or is deemed a total loss
due to theft, this warranty provides up to $2,500
for your reimbursable expenses and up to $2,500
toward the replacement of your vehicle from your
dealer.** ($200.00)
•LoJack Alarm Systems – LoJack offers a range of
customized alarm systems that come with remote
keyless entry or can integrate with your factory
keyless transmitter. Features include intrusion
detection, starter disabler, integrated shock sensor,
code-hopping technology, and more. ($300.00*)
Call 1-800-4-LOJACK to speak to a LoJack Sales Representative for more information.
1-800-4-LOJACK (1-800-456-5225) •www.lojack.com
**Price includes installation costs and is subject to change without notice.
** Guarantee Plus 5000 is only available for sale through your dealer at time of original LoJack purchase.
See Guarantee Plus 5000 certificate of coverage for more details.
10
When it’s time to sell your vehicle, be sure to mention to the buyer that
your vehicle is equipped with the LoJack Stolen Vehicle Recovery System.
When calculating your vehicle’s resale value, options and equipment such as
LoJack can add value to the resale price. Also, be sure to provide the new
buyer with this Owner’s Manual and direct them to the special offer for
second owners on the following page. For more information on the value
that LoJack can bring to your vehicle resale price, read the NADA Official
Used Car Guide or visit www.NADA.com.
Selling your LoJack-
equipped vehicle
1-800-4-LOJACK (1-800-456-5225) •www.lojack.com
11
If you’re the second owner of this LoJack-equipped vehicle, welcome!
We’re glad to have you as a customer. We offer a special inspection
package for second owners. This service costs $99.00*. * Prices subject to change
without notice. It includes a complete inspection of your LoJack Stolen
Vehicle Recovery System to confirm that it is in good working condition
and is functioning properly, re-registration of your LoJack in your name, a
new LoJack Identification Card, and an Insurance Certificate that may
enable you to reduce your premiums on
the comprehensive portion of your auto insurance policy. Contact us at
1-800-4-LOJACK to learn more about our second owner’s package.
Special offer for
second owners
1-800-4-LOJACK (1-800-456-5225) •www.lojack.com
12
LoJack is the world leader in stolen vehicle recovery,
helping police recover more than 100,000 stolen
vehicles worldwide. Not surprisingly, our biggest fans
are our customers who’ve had their stolen vehicles
recovered by police, thanks to LoJack. We’ve created
the LoJack Recovery Club to give you the chance to
share your recovery story. To join, simply:
•Visit www.lojack.com or
•E-mail: recoveryclub@lojack.com or
•Write: LoJack Corporation
Westwood Executive Park
200 Lowder Brook Drive, Suite 1000
Westwood, MA 02090
Submit your story and become eligible for monthly
prizes for Club members!
RECOVERY STORIES
Gunpoint Carjacking
One night while leaving work, the owner of a BMW
M3 was approached by a man wearing a mask
demanding that he get out of his car. Seeing that the
masked man had a gun, the owner gave up the car
without hesitation. He quickly called the police
knowing that they would get his car back with LoJack.
The police tracked the vehicle to a notorious parking
lot where stolen cars are often dropped off. The BMW
was recovered quickly within an hour and with no
damage. The owner was happy that he made the deci-
sion years earlier to have LoJack installed in his BMW.
Only 170 miles on the odometer
The owner of a brand new Jeep Grand Cherokee
with 170 miles on the odometer discovered that his
new vehicle had been stolen while he was out having
dinner. Shocked to find that the vehicle was gone,
the owner immediately contacted the police and
reported it stolen. The police tracked the vehicle as it
LoJack Recovery Club
13
was being driven throughout the city. The vehicle was
located parked on a quiet residential street. Every
vehicle that the owner has since owned has been
equipped with LoJack.
Still Working After 13 Years
You never know when or where your car will be
stolen. One Corvette owner discovered his car was
missing from the front of his San Antonio, Texas,
home. Although it had been 13 years since he pur-
chased his LoJack, he knew what to do: he immedi-
ately notified local police who activated his LoJack.
In less than an hour, police picked up the LoJack
signal and initiated surveillance on the vehicle. When
an individual approached the Corvette, police moved
in and made the arrest. The Corvette was returned to
the owner with no damage.
Two Time Winner
With vehicle theft, lightning can strike twice. For the
second time in four months, the owner of a Buick
was victimized by auto thieves. Since her LoJack
helped police recover the car after the first theft, she
knew what to do. She immediately called police to
report the theft, activating the hidden LoJack. Within a
few minutes, a Chicago police officer picked up the
signal and followed it. He observed that the Buick
was parked and occupied. The officer moved in and
arrested the driver. Thanks to LoJack, police were
able to recover the vehicle – with no damage – and
return it to its owner.
Recovery Across State Lines
The owner of a Ford F-150 reported his vehicle stolen to
the Riverside, Calif. Police Department, which activated
the owner’s hidden LoJack unit. A short time later, an
officer with the Las Vegas Metropolitan Police picked
up the signal from the stolen Ford, now parked in a
strip mall. Witnesses led the officer to the thief – on
the phone in a nearby barbershop. Caught with the
F-150’s key and alarm remote in his pocket, the thief
said to his friend on the phone, “Honey, the truck had
LoJack. I’m out of luck.” He was arrested and the Ford
was recovered without any damage.
Coverage by county *
Arizona – Maricopa, Pima, Pinal, and Santa Cruz.
California – Alameda, Contra Costa, Imperial, Los
Angeles, Marin, Merced, Napa, Orange, Placer, Riverside,
Sacramento, San Bernadino, San Diego, San Francisco,
San Joaquin, San Mateo, Santa Clara, Solano, Sutter,
Stanislaus, Ventura, and Yolo.
Colorado – Adams, Arapahoe, Boulder, Broomfield,
Denver, Douglas, El Paso, Jefferson, Larimer, Pueblo, and
Weld.
Connecticut – Fairfield, Hartford, Middlesex, New Haven,
New London, and Tolland.
Delaware – New Castle.
District of Columbia – All.
Florida – Broward, Clay, Dade, Duval, Flagler,
Hillsborough, Indian River, Lee, Manatee, Martin, Nassau,
Orange, Osceola, Palm Beach, Pasco, Pinellas, Polk, Saint
John’s, Saint Lucie, Sarasota, Seminole, and Volusia.
Georgia – Barrow, Bartow, Butts, Carroll, Cherokee,
Clarke, Clayton, Cobb, Coweta, DeKalb, Douglas, Fayette,
Forsyth, Fulton, Gwinnett, Hall, Henry, Jackson, Newton,
Oconee, Paulding, Rockdale, Spalding, and Walton.
Illinois – Cook, DuPage, Kane, Lake, McHenry, and Will.
Louisiana – Ascension, East Baton Rouge, Iberville,
Jefferson, Livingston, Orleans, Plaquemines, Saint
Bernard, Saint Charles, Saint James, Saint John the
Baptist, Saint Tammany, and West Baton Rouge.
Maryland – Anne Arundel, Baltimore, Baltimore City,
Charles, Harford, Howard, Montgomery, and Prince
George’s.
Massachusetts – All counties.
Michigan – Allegan, Bay, Berrien, Calhoun, Cass, Clinton,
Eaton, Genesee, Ingham, Jackson, Kalamazoo, Kent,
Lapeer, Livingston, Macomb, Monroe, Muskegon,
Oakland, Ottawa, Saginaw, Shiawassee, St. Clair, Tuscola,
Van Buren, Washtenaw, and Wayne.
Nevada – Clark.
New Hampshire – Hillsborough and Rockingham.
New Jersey – All counties.
New York – Bronx, Kings, Nassau, New York, Orange,
Putnam, Queens, Richmond, Rockland, Suffolk, and
Westchester.
North Carolina – Alamance, Cabarrus, Davidson, Davie,
Durham, Forsyth, Gaston, Guilford, Mecklenburg,
Orange, Randolph, Rowan, Union, and Wake.
Pennsylvania – Bucks, Chester, Delaware, Montgomery,
and Philadelphia.
Coverage Areas
As of July 2004.
14
Rhode Island – All counties.
Texas – Bastrop, Bexar, Brazoria, Chambers, Collin, Comal,
Dallas, Denton, Ellis, Fort Bend, Galveston, Guadalupe,
Harris, Hays, Johnson, Kaufman, Liberty, Montgomery,
Parker, Rockwall, Tarrant, Travis, and Williamson.
Virginia –
Counties: Arlington, Caroline, Charles City, Chesterfield,
Dinwiddie, Fairfax, Fauquier, Goochland, Greensville,
Hanover, Henrico, Isle of Wight, James City, King George,
King William, Loudoun, New Kent, Powhatan, Prince
George, Prince William, Southampton, Spotsylvania,
Stafford, Surry, Sussex, and York.
Independent Cities: Alexandria, Chesapeake, Colonial
Heights, Emporia, Fairfax, Falls Church, Hampton,
Hopewell, Manassas, Manassas Park, Newport News,
Norfolk, Petersburg, Portsmouth, Richmond, Suffolk,
Virginia Beach, Williamsburg.
Washington – King, Kitsap, Lewis, Pierce, Snohomish,
and Thurston.
*LoJack Stolen Vehicle Recovery System service is
available in all or a substantial portion of each of the
above counties, based on population density, geography
and distribution of police tracking computers.
For recent updates to LoJack coverage,
call 1-800-4-LOJACK.
Limited Parts and Labor Warranty — We warrant that
if the LoJack unit which is installed in your vehicle,
(exclusive of the backup battery system) or if the LoJack
Shock/Perimeter Sensor which is installed in your vehicle,
proves to be defective in material or workmanship within
two (2) years from the date of installation we will, at our
option, either replace such LoJack product or products, or
will provide without charge the labor and the parts
necessary to remedy any such defects at a LoJack operated
installation center. LoJack’s responsibility is only to replace
or repair the LoJack products and not for any additional
payment, regardless of the nature. For a period of ninety
(90) days after installation, LoJack will provide parts and
labor or service to repair or replace any part of the backup
battery system which proves to be defective in material
or workmanship.
Limited Recovery Warranty — We warrant that if, within
two (2) years from the date of installation of the LoJack
unit, the Purchaser’s vehicle is stolen and not recovered
within twenty-four hours from the time that report of the
theft is officially recorded by the law enforcement agency
having jurisdiction, LoJack Corporation will pay you an
amount equal to the purchase price paid for the LoJack
unit up to a maximum of $695. For purposes of this
warranty, the price paid does not include fees for any
finance, lease, tax or other charges. This warranty applies
only when both the theft of the vehicle and the report of
the theft occur within the boundaries of a jurisdiction
where the LoJack System is fully operative at the time of
the theft (see the LoJack Coverage Area page for coverage
as of the date of this Owner’s Manual, and see coverage
information at www.lojack.com or call 1-800-4-LOJACK
for updated coverage information). This one-time pay-
ment of an amount equal to the purchase price of the
LoJack products described above shall be the complete
and final remedy available to Purchaser in the event of
non-recovery of your vehicle within twenty-four hours
after the report of the theft to the law enforcement
LOJACK LIMITED WARRANTY
16
agency having jurisdiction. In connection with any claim
under the LoJack Limited Recovery Warranty it is the
responsibility of the Purchaser to provide (i) dated/time-
stamped proof of report of theft from the appropriate law
enforcement agency; (ii) dated proof of purchase of the
LoJack unit; and (iii) confirmation by such law enforcement
agency that the vehicle was not recovered within twenty-
four hours following the report.
CONDITIONS, LIMITATIONS AND EXCLUSIONS
The LoJack products covered by this warranty are perma-
nently installed on the original owner’s vehicle and cannot
be transferred to another vehicle. All LoJack warranties
are limited to the original retail purchaser and are not
transferable. Purchaser must comply with all the terms of
this warranty. To obtain service under the LoJack Limited
Warranty, you may contact LoJack’s Customer Service
Department at 1-800-4-LOJACK. You must present your
vehicle and dated proof of purchase to a LoJack
Installation Technician. LoJack products as to which
payment has been made pursuant to the LoJack Limited
Recovery Warranty and units and parts which have been
replaced become the property of LoJack Corporation and,
at the option of LoJack Corporation, may be removed
from Purchaser’s vehicle or deactivated.
Upon recovery of a stolen LoJack-equipped vehicle,
LoJack Corporation may, at its option, require a physical
inspection of the LoJack unit and other LoJack products
to verify working condition and revalidate this warranty.
A LoJack-equipped vehicle which has been stolen and
recovered shall not qualify for the LoJack Limited Recovery
Warranty unless the LoJack unit has been inspected and
the warranty has been revalidated. Any LoJack product
which malfunctions after the expiration of the warranty
period will be removed or repaired at the owner’s expense.
This warranty does not cover any LoJack products that may
have been installed, removed, serviced or modified by
anyone other than an authorized LoJack Technician. This
warranty does not cover damage that results from faulty
or leaky batteries, accident, misuse, abuse or damage
caused by conditions in the vehicle, or improper voltage,
or from fire, flood, lightning or other acts of God. This
warranty does not cover the loss of the contents of a
vehicle if it is stolen. This warranty shall be null and void
17
if it is determined that the report to the law enforcement
agency of the theft of the LoJack-equipped vehicle was
false or erroneous. LoJack reserves the right to make
changes in design and improvements upon its products
without assuming any obligation to install such changes
upon any of its products previously manufactured or
installed.
EXCEPT AS EXPRESSLY SET FORTH ABOVE, NO OTHER
WARRANTIES ARE EXPRESSED OR IMPLIED, INCLUDING
BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
AND LOJACK CORPORATION EXPRESSLY DISCLAIMS ALL
WARRANTIES NOT EXPRESSLY STATED HEREIN.
THE DURATION OF ANY IMPLIED WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, OR OTHERWISE ON LOJACK PRODUCTS
SHALL BE LIMITED TO THE DURATION OF THE
APPLICABLE EXPRESS WARRANTY SET FORTH ABOVE.
IN THE EVENT THAT A LOJACK PRODUCT PROVES TO BE
DEFECTIVE IN MATERIAL OR WORKMANSHIP WITHIN THE
WARRANTY PERIOD, THE PURCHASER’S SOLE REMEDY
SHALL BE REPAIR OR REPLACEMENT AS PROVIDED ABOVE.
IN NO EVENT SHALL LOJACK CORPORATION BE LIABLE FOR
ANY LOSS, INCONVENIENCE OR DAMAGE WHETHER
DIRECT, INCIDENTAL, CONSEQUENTIAL OR OTHERWISE
RESULTING FROM BREACH OF ANY EXPRESS WARRANTY
OR ANY IMPLIED WARRANTY OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE,
WITH RESPECT TO ANY LOJACK PRODUCT, EXCEPT AS SET
FORTH HEREIN.
This warranty gives you specific legal rights, and you may
also have other rights that may vary from state to state.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, or do not allow
disclaimers of implied warranties or limitations on the
duration of implied warranties, so the above limitations
or exclusions may not apply to you.
18
POLICE OPERATION
The New York State Police will monitor the
LoJack frequency under a (5) five-year agree-
ment with the LoJack Corporation. Upon
this expiration, this agreement is subject to
review for renewal. The State of New York
and the New York State Police are not
parties to the sales agreement and they do
not warrant, guarantee, assure, or otherwise
make any representations regarding the use,
accuracy, reliability, or operation of the
LoJack Stolen Vehicle Recovery System or
any of its component parts.
The Rhode Island State Police, with state-
wide jurisdiction, and various municipal law
enforcement agencies participate in the
LoJack Stolen Vehicle Recovery System
pursuant to a five-year agreement renewed
in 2004. A listing of municipalities with
LoJack police tracking computers is con-
tained in this owner’s manual. The partici-
pating Rhode Island law enforcement agen-
cies do not sponsor or endorse the LoJack
System, are not parties to any sales agree-
ments pertaining to the LoJack System, and
do not warrant, guarantee, assure or other-
wise make any representation regarding the
use, accuracy, reliability, merchantability,
fitness for use or operation of the LoJack
System or any of its component parts.
19
This offer does not apply to new vehicle purchases. This offer only applies to vehicles that have been owned/registered for at least 30 days.
Cannot be combined with any other offers. Coupons can only be redeemed through LoJack directly; cannot be redeemed at car dealerships or
other distributors. Coupons are non-refundable and cannot be redeemed for cash. Only original coupons will be accepted. One coupon per vehicle.
*Price of LoJack System is MSRP = Manufacturer’s suggested retail price.
Change of Address
If your address has changed since you purchased your LoJack, please complete and return this card to LoJack. This
helps us keep our records up-to-date and provide you with valuable information about service, maintenance, and
upgrades in the future. You can also furnish this information by visiting our Web site at http://www.lojack.com.
FIRST NAME LAST NAME
STREET ADDRESS
CITY/TOWN STATE ZIP CODE
VEHICLE IDENTIFICATION NUMBER (VIN)
Found on vehicle registration, LoJack ID card, or on vehicle dashboard
DAY PHONE MOBILE PHONE
E-MAIL
PREVIOUS STREET ADDRESS
PREVIOUS CITY/TOWN
PREVIOUS STATE PREVIOUS ZIP CODE
Please indicate your previous address:
Mail to:
LoJack Corporation
Westwood Executive Park
200 Lowder Brook Drive, Suite 1000
Westwood, MA 02090
21
LoJack Corporation
Westwood Executive Park
200 Lowder Brook Drive, Suite 1000
Westwood, MA 02090
www.lojack.com
For customer service, please call
1-800-4-LOJACK (800-456-5225)
NOK 07/04
107747
TM