Canon Image Formula Dr 2510C Users Manual Reference Guide

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2015-01-23

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Document Scanner

Reference Guide

♦ Please read this manual before operating this scanner.
♦ After you finish reading this manual, store it in a safe place for
future reference.

International ENERGY STAR® Office Equipment Program
As an ENERGY STAR® Partner, Canon Electronics Inc. has
determined that this machine meets the ENERGY STAR® Program
guidelines for energy efficiency.
The International ENERGY STAR® Office Equipment Program is an
international program that promotes energy saving through the use
of computers and other office equipment.
The program backs the development and dissemination of products with functions
that effectively reduce energy consumption. It is an open system in which business
proprietors can participate voluntarily. The targeted products are office equipment,
such as computers, monitors, printers, fax, machine, copiers, and scanners. The
standards and logos are uniform among participating nations.

Introduction
INTRODUCTION
Thank you for purchasing the Canon DR-2010C/DR-2510C Document Scanner.
Please read this manual thoroughly before using the scanner to familiarize yourself
with its capabilities, and to make the most of its many functions. After reading this
manual, store it in a safe place for future reference.

Symbols Used in This Manual
The following symbols are used in this manual to explain procedures, restrictions,
handling precautions, and instructions that should be observed for safety.

Trademarks
y Canon and the Canon logo are registered trademarks of Canon Inc. in the United
States and may also be trademarks or registered trademarks in other countries.
y Microsoft and Windows are registered trademarks of Microsoft Corporation in
the United States and other countries.
y ISIS is a trademark of Captiva Software Corporation, in the United States.
y Intel and Pentium are registered trademarks of Intel Corporation.

(See p. 12)
Indicates the number of a reference page that contains related information.

WARNING
Indicates a warning concerning operations that may lead to death or
injury to persons if not performed correctly. To use the machine safely,
always pay attention to these warnings.

y ENERGY STAR® is a U.S. registered mark.
y Adobe is the registered trademark of Adobe Systems Incorporated in the United
States and/or other countries.
y Other product and company names herein may be the trademarks of their
respective owners.

CAUTION
Indicates a caution concerning operations that may lead to injury to
persons, or damage to property if not performed correctly. To use the
machine safely, always pay attention to these cautions.

Copyright
Copyright 2007 by CANON ELECTRONICS INC. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying and recording, or by any
information storage or retrieval system without the prior written permission of
CANON ELECTRONICS INC.

IMPORTANT

Disclaimers
The information in this document is subject to change without notice.

Indicates operational requirements and restrictions. Be sure to read
these items carefully to operate the machine correctly, and avoid
damage to the machine.

CANON ELECTRONICS INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD
TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXPECT AS PROVIDED HERE
IN, INCLUDING WITHOUT LIMITATION, THERE OF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF
USE OR NON-INFRINGEMENT. CANON ELECTRONICS INC. SHALL NOT BE LIABLE
FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE,
OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.

NOTE
Indicates a clarification of an operation, or contains additional explanations
for a procedure. Reading these notes is highly recommended.

-i-

Correcting the Text Orientation of Documents ................................ 20
Reducing Bleed Through for Thin Documents and Documents with
Dark Reverse Sides ......................................................................... 20
Deleting Borders and Ruled Lines of a Specified Color (Red/Green/
Blue)................................................................................................ 20
Enhancing the Red color for Black-and-White Scanning ................. 20
Creating Smaller Files...................................................................... 20
Saving the Text Data of Documents as Search Keywords ............... 21
Specifying Security Settings for PDF Files....................................... 21
5. Practical Examples..................................................................................... 21
6. Clearing a Paper Jam................................................................................. 22
7. Other Functions ......................................................................................... 24
Setting the Long Document Mode......................................................... 24

CONTENTS
Introduction ............................................................................... i
Symbols Used in This Manual .................................................................. i
Chapter 1 Before Using the Scanner ................................................. 1
1. Important Safety Instructions ...................................................................... 1
Installation Location ................................................................................ 1
AC Adapter .............................................................................................. 2
Moving the Scanner ................................................................................ 2
Handling .................................................................................................. 3
Disposal .................................................................................................. 4
2. Features of the DR-2010C/DR-2510C Document Scanner........................... 4
3. Names and Functions of Parts..................................................................... 6
4. Scanner System Requirements.................................................................... 7
5. Setup Disc ................................................................................................... 8

Chapter 3 Appendix.................................................................... 26
1. Regular Maintenance ................................................................................. 26
Cleaning the Scanner............................................................................. 26
Cleaning the Inside of the Scanner ........................................................ 26
Cleaning the Sensor Glass and the Rollers ............................................ 27
2. Removing and Attaching the Rollers and Document Holding Guide .......... 29
Roller Replacement Cycle...................................................................... 29
Removing/Attaching the Feeding Roller................................................. 29
Removing/Attaching the Retard Roller .................................................. 31
Removing/Attaching the Document Holding Guide................................ 33
Resetting the Counter............................................................................ 34
3. Troubleshooting ........................................................................................ 35
4. Specifications ............................................................................................ 38
Specifications ........................................................................................ 38
External Dimensions.............................................................................. 39

Chapter 2 Basic Operation ............................................................. 9
1. Documents .................................................................................................. 9
2. Preparing the Scanner ............................................................................... 11
Preparing the Document Feed Tray ....................................................... 11
Preparing the Document Eject Tray ....................................................... 11
Preparing the Document Stopper .......................................................... 11
3. Placing Documents.................................................................................... 12
Feeding in the Page Separation Mode ................................................... 12
Feeding in the Bypass Mode.................................................................. 14
Placing Cards ........................................................................................ 14
Placing Folded Documents .................................................................... 15
4. Scanning Methods..................................................................................... 16
Scanning With CapturePerfect 3.0......................................................... 16
Scanning with the Job Function ............................................................ 17
Using the Scan Panel............................................................................. 18
Special Scanning ................................................................................... 18
Enhancing the Text of a Document.................................................. 18
Scanning Documents That Include Both Color and Black-and-White
Pages .............................................................................................. 18
Scanning Different Sized Documents Together ............................... 19
Skipping Blank Pages...................................................................... 19
Scanning (Single-Sided) 11" X 17"/A3 Documents .......................... 19
Deskewing Documents.................................................................... 20
Moire Reduction.............................................................................. 20

INDEX .................................................................................... 41

- ii -

Chapter 1 Before Using the Scanner

1.
Safety
Instructions
1 Important
1.
Important
Safety
Instructions
To ensure the safe operation of this scanner, be sure to read the safety warnings
and precautions described below.

Installation Location

1. Important Safety Instructions ...................................................... 1
Installation Location ................................................................................ 1
AC Adapter .............................................................................................. 2
Moving the Scanner ................................................................................ 2
Handling .................................................................................................. 3
Disposal .................................................................................................. 4

The performance of this scanner is affected by the environment in which it is
installed. Make sure that the location where the scanner is installed meets the
following environmental requirements.

•

2. Features of the DR-2010C/DR-2510C Document Scanner ..................... 4

Provide adequate space around the scanner for operation, maintenance, and
ventilation.

3. Names and Functions of Parts ..................................................... 6
4" (100mm)

4. Scanner System Requirements .................................................... 7
5. Setup Disc............................................................................. 8

4" (100mm)

•
•
•
•
•
•
•

-1-

4" (100mm)

Provide adequate space in front of the scanner for documents output after
being scanned.
Avoid installing the machine in direct sunlight. If this is unavoidable, use
curtains to shade the scanner.
Avoid locations where a considerable amount of dust accumulates.
Avoid warm or humid locations, such as in the vicinity of a water faucet, water
heater, or humidifier.
Avoid locations where ammonia gas is emitted.
Avoid locations near volatile or flammable materials, such as alcohol or paint
thinner.
Avoid locations that are subject to vibration.

Chapter 1 Before Using the Scanner

•
•
•

Avoid exposing the scanner to rapid changes in temperature. If the room in
which the scanner is installed is cold but rapidly heated, water droplets
(condensation) may form inside the scanner. This may result in a noticeable
degradation in scanning quality.

AC Adapter

•

The following conditions are recommended for optimal scanning quality:
- Room temperature: 10 °C to 32.5 °C (50 °F to 90.5 °F)
- Humidity: 20% to 80% RH

•

Avoid installing the scanner near equipment that generates a magnetic field
(e.g. speakers, televisions, or radios.)

•
•
•
•
•
•
•

Connect only to a power outlet of the rated voltage and power supply frequency
(120 V, 60 Hz or 220-240 V, 50/60 Hz depending on your region).
Do not connect other electrical equipment to the same power outlet to which
the scanner is connected. Also, when using an extension cord, make sure that
the extension cord is rated for the current requirements of the scanner.
Never disassemble or modify the AC adapter, as it is dangerous.
The power cord may become damaged if it is often stepped on or if heavy
objects are placed on it. Continued use of a damaged power cord and AC
adapter can lead to an accident, such as a fire or electrical shock.
Do not use the power cord while it is coiled.
Do not pull directly on the power cord. When disconnecting the power cord,
grasp the plug and remove it from the outlet.
Keep the area around the power cord clear of objects so that the power cord can
be disconnected easily in an emergency.
Do not use an AC adapter other than the one provided with the scanner. Do not
use the AC adapter provided with the scanner with other products.
If you have any questions regarding the power supply, contact your local
authorized Canon dealer or service representative for further information.

Moving the Scanner

•
•

-2-

When moving the scanner, always hold it with both hands to avoid dropping it.
The scanner weighs approximately 5.3 lb (2.4 kg).
Make sure to disconnect the interface cable and AC adapter before moving the
scanner. If the scanner is transported with these items connected, the plugs and
connectors may be damaged.

Chapter 1 Before Using the Scanner

Handling

•
WARNING
Note the following precautions whenever using the scanner. Failure to do so
may result in a fire or electric shock.

•
•
•
•
•
•
•
•
•
•
•

•
•

Never use alcohol, benzene, paint thinner, aerosol sprays, or any other highly
flammable substance near the scanner.
Do not cut, damage, or modify the power cord. Do not place heavy objects on
the power cord, and do not pull or excessively bend the power cord.
Never connect the power cord when your hands are wet.
Do not connect the scanner to a multi plug power strip.
Do not knot or coil the power cord as this may result in a fire or electric shock.
When connecting the power cord, make sure that the power plug is securely
and completely inserted into the power outlet.
Do not use a power cord or AC adapter other than the ones provided with this
scanner.
Do not take the scanner apart or modify it.
Never try to take the AC adapter apart or modify it in any way, as this is
dangerous.
When cleaning the scanner, turn the power switch OFF and disconnect the
power cord from the power supply.
Clean the scanner using a slightly dampened cloth which has been well wrung
out. Never use alcohol, benzene, paint thinner, or any other flammable
substances.
If the scanner makes strange noises, or gives off smoke, heat, or strange odors,
or the scanner does not function or other abnormalities occur when you use the
machine, immediately turn the power switch OFF, and disconnect the power
plug from the power outlet. Then, contact your local authorized Canon dealer or
service representative for further information.
Do not drop the scanner, or subject it to impact or strong shock. Should the
scanner ever become damaged, immediately turn the power switch OFF, and
disconnect the power plug from the power outlet. Then, contact your local
authorized Canon dealer or service representative to have the unit serviced.
Before moving the scanner, be sure to turn the power switch OFF, and
disconnect the power plug from the power outlet.

•

•
•
•
•
•
•
•

•
•

-3-

CAUTION
Do not install the scanner on a surface that is unstable or tilted, or in an area
subject to excessive vibrations, as this may cause the scanner to fall,
resulting in personal injury or damage to the scanner.
Never place small metal objects such as staples, paper clips, or jewelry on the
scanner. These items may fall into the scanner, and cause a fire or electric
shock. Should such objects ever fall inside the scanner, immediately turn the
power switch OFF, and disconnect the power plug from the power outlet. Then,
contact your local authorized Canon dealer or service representative to have the
unit serviced.
Do not install the scanner in a humid or dusty location. Doing so might cause a
fire or electric shock.
Do not place objects on top of the scanner. Such objects may tip or fall over,
resulting in personal injury.
Connect only to a power outlet of the rated voltage and power supply frequency
(120 V, 60 Hz or 220-240 V, 50/60 Hz depending on your region).
When unplugging the power cord, grasp it firmly by its plug. Do not pull directly
on the power cord, as this may damage or expose the cord's internal wiring,
resulting in a fire or electric shock.
Leave sufficient space around the power plug so that it can be unplugged easily.
If objects are placed around the power plug, you will be unable to unplug it in an
emergency.
Do not allow water or flammable substances (alcohol, paint thinner, benzene,
etc.) to spill into the scanner, as this may result in a fire or electric shock.
Turn OFF the power switch for safety when not using the scanner for a long
period of time, such as overnight. Also, turn OFF the power switch, and
disconnect the power cord from the power outlet for safety when the machine
will not be used for an extended period of time, such as during consecutive
holidays.
Do not wear loose clothing or jewelry that may get caught in the scanner while
you are using it. This may result in personal injury. Be extra careful of neckties
and long hair. If anything becomes caught in the scanner, immediately
disconnect the power cord to stop the scanner.
Be careful when loading paper into the scanner and when removing jammed
paper. It is possible to cut your hand on the edge of a sheet of paper.

Chapter 1 Before Using the Scanner

Disposal

•

When disposing of this scanner, be sure to follow all local ordinances and laws
or consult with the retailer who sold you the scanner.

2.2.Features
of the
DR-2010C/DR-2510C
Document
Scanner
Features
of the
DR-2010C/DR-2510C
Document
Scanner
The main features of the DR-2010C/DR-2510C document scanner are described
below.

Compact Size
The dimensions of the scanner are as follows: 11.7" (298 mm)(W) x 9.8" (245
mm)(H) x 19.5" (490 mm)(D) (with the feed tray and eject tray open).
(The size of the scanner with the feed tray and eject tray closed is 11.7" (298
mm)(W) x 6.3" (160 mm)(H) x 6.3" (160 mm)(D)).

Fast Document Feeding
The DR-2510C can scan a maximum of 25 documents per minute, and the
DR-2010C can scan a maximum of 20 documents per minute in a range of sizes
from business card to LTR/A4 size.
y Scanning conditions: Black and white/color, LTR/A4 portrait orientation
one-sided/two-sided, 200 dpi

High Image Quality
The 600 dpi optical resolution sensor incorporated in the scanner enables
documents to be scanned with high image quality.

Eject Tray
The eject tray enables scanned documents to be stacked. Open the eject tray
when scanning documents that are not output smoothly. Scanned documents
can be output without opening the eject tray.

USB Link Switch
The power of the scanner can be linked to be automatically turned ON/OFF in
accordance with the power of the computer.

USB 2.0 Interface
The scanner supports Hi-Speed USB 2.0.

Color/Grayscale Support
Documents can be scanned in 24-bit color or 256-level grayscale.

Supports a Variety of Scanning Modes
The scanner supports the following scanning modes, depending on the
document type:
y Single-sided/double-sided mode
y Page separation/bypass mode

Card Scan
You can scan business or ID cards.

Paper Size Detection
The scanner automatically detects the size of a scanned document and
eliminates any unnecessary space around the edges of the image when storing
the image, even when storing a document of irregular size.

-4-

Chapter 1 Before Using the Scanner
Auto Color Detection
The scanner detects whether the scanned document is in color or black and
white, and saves the image accordingly.

NOTE
Some functions may not be available depending on the software you are using.

Folio Scan
You can scan folded documents. The scanner will scan both sides and combine
the scanned images into a single image.

Deskew
The scanner straightens scanned images when it detects that the document was
placed askew.

Ultrasonic Double Feed Detection (for the DR-2510C only)
Ultrasonic waves are used to detect pages that are fed at the same time as well
as the space between pages. Scanning stops if a double feed is detected.

Text Enhancement Modes
The scanner is equipped with the Advanced Text Enhancement Mode, for
enhancing the text of documents with dark or uneven backgrounds, and the
Advanced Text Enhancement II mode, for enhancing the text when both the text
and background are light.
These modes may not work, depending on the type of document.

Color Drop-out
The scanner is equipped with a Color Drop-out function that enables you to
specify a color for the scanner to omit from the scanned image.

Skip Blank Page Function
The scanner is equipped with a Skip Blank Page function that enables you to
scan a document without storing images of blank pages, regardless of whether
each page of the document is two-sided or one-sided.

Prescan Function
The scanner is equipped with a Prescan function that allows you to adjust the
contrast and brightness of a prescanned image and then send the adjusted
image to the application software, without needing to scan the document again.

Job Function
The scanner includes three job buttons for automatically scanning and
performing operations (up to ten operations, such as saving, printing, or
mailing, can be registered) on the scanned image.

Auto Start
The scanner is equipped with an auto start function, which enables scanning to
be automatically started when a document placed in the feeder is detected.

Compatible with Carbonless Duplicating Paper
The scanner is able to scan carbonless duplicating paper.

Sleep Mode
The scanner is designed to save energy by entering the sleep mode when it is
not scanning documents.

-5-

Chapter 1 Before Using the Scanner
Back View

3.
Functions
of Parts
3 Names
3.
Namesand
and
Functions
of Parts
This section describes the name and function of each part. Make sure to read
this section and familiarize yourself with the parts of the scanner before using
the scanner.

Power Switch
This switch is used to turn the
scanner ON and OFF. If you set the
switch to [AUTO], the scanner is
linked to be automatically turned ON/
OFF in accordance with the power of
the computer.

Front View/Right-Side View

Power Connector
Connect the supplied
AC adapter to this
connector.

Document Feed Tray
Open to place
documents.
(See p.11)

Job Buttons
These buttons can perform
user-specified functions
assigned with the Job
Registration Tool.
(See p.17)

Document Eject Area
Scanned documents are
output here.

Power Indicator
This indicator lights green
when the scanner is turned
ON.

USB Connector
Connect a USB cable that supports
Hi-Speed USB 2.0 to this
connector.

Theft Prevention Hole (Kensington)
Attach a key chain, etc. here to
prevent the scanner from being
stolen.

Feed Selection Lever

Front View (With the Document Feed Tray and Eject Tray Open)

Front Unit
Open when clearing paper jams
and cleaning the scanner.
(See p.22 and p.29)

Feed Selection Lever
Use this lever to change the way
documents are fed. Push it up to feed
documents one at a time (page separation
mode) (See p.12). Push it down to feed
documents that are fastened together, such
as invoices, without separating them
(bypass mode) (See p.14).

Document Feeder
Place the document
to scan here.

OPEN button
Use to open the front
unit.

Document Guides
Adjust these guides to fit the
width of the document.
(See p.12)

Extension Tray
Pull this tray out if the
document hangs over the edge
of the document eject tray.

Paper Eject Stopper

Document Eject Tray
Open this tray when you want to stack
output documents.
Paper Eject Stopper
Use the paper eject stopper
that corresponds to the
length of the documents
you want to scan.

-6-

Chapter 1 Before Using the Scanner

4.
System
Requirements
4 Scanner
4.
Scanner
System
Requirements
To use the DR-2010C/DR-2510C scanner, your computer must satisfy the
following system requirements.

•

One of the following operating systems:
y Microsoft Windows 2000 Professional SP4 or later
y Microsoft Windows XP Professional SP2 or later
y Microsoft Windows XP Home Edition SP2 or later
y Microsoft Windows XP Professional x64 Edition
y Microsoft Windows Vista Home Basic
y Microsoft Windows Vista Home Premium
y Microsoft Windows Vista Business
y Microsoft Windows Vista Ultimate
y Microsoft Windows Vista Enterprise

•

A computer that meets the following specifications:
y CPU: Pentium 4 (3.2 GHz or faster)
y Memory: 1 GB or more
y Hard disk: 1 GB or more available space
y CD-ROM drive
y Hi-Speed USB 2.0
y Monitor: Resolution of 1024 × 768 (XGA) or better recommended.

•

•
•
•

•
•

An ISIS-compatible application or a TWAIN-compatible application that is
compatible with the above operating systems.

-7-

IMPORTANT
If you do not know the requirements for your computer system, contact the
store where you purchased the computer or the manufacturer of the
computer for more information.
Use the latest USB 2.0 driver made available by Microsoft. For details,
consult your local authorized Canon dealer.
Use the USB interface provided as standard with your computer. However,
normal operation is not guaranteed with all USB interfaces, even if present
as standard equipment on the computer. For details, consult your local
authorized Canon dealer.
Scanning speeds are lower if your computer's standard USB interface is USB
Full-Speed (equal to USB 1.1.)
The USB cable you are using should be the one originally included with the
scanner.
If the CPU, memory, interface card, and other specifications do not satisfy
the installation requirements, the scanning speed may be greatly reduced
and transmission may take a long time.
Even if the computer satisfies the recommended specifications, the scanning
speed may vary, depending on the specified scan settings.
The ISIS/TWAIN Drivers provided with the scanner do not necessarily
operate on all ISIS or TWAIN-compatible applications. For details, contact
your application software retailer.

Chapter 1 Before Using the Scanner

5.
5 Setup
5.
SetupDisc
Disk

The following software is included on the DR-2010C/DR-2510C Setup disc.

•
•

DR-2010C/DR-2510C Driver
The scanner driver for using the DR-2010C/DR-2510C.
CapturePerfect 3.0
An ISIS compatible application developed for use with Canon document
scanners.

NOTE
The Setup disc of the DR-2010C/DR-2510C is configured as follows. Install the
software using either [Typical Installation] or [Custom Installation].

Menu Screen

Typical Installation

Read Manuals

Custom Installation

-8-

Chapter 2 Basic Operation

1.
1 Documents
1.
Documents
The scanner can scan documents ranging in size from business cards and
checks to LTR/A4. The document sizes that this scanner can scan are shown
below.

3. Placing Documents ................................................................. 12

Plain Paper
Size
Width:1.97" to 8.5" (50 mm to 216 mm)
Length:2.12" to 14.02" (53.9 mm to 356mm)*
Paper weight: (Page separation mode)
14 to 32 lb bond (52 to 128 g/m2) 0.0024" to 0.0059" (0.06 mm to 0.15 mm)
Paper weight: (Bypass mode)
11 to 42 lb bond (40 to 157 g/m2) 0.002" to 0.0079" (0.05 mm to 0.20 mm)

Feeding in the Page Separation Mode ................................................... 12
Feeding in the Bypass Mode.................................................................. 14
Placing Cards ........................................................................................ 14
Placing Folded Documents .................................................................... 15

* You can scan documents up to 39.2" (1000 mm) long by setting the scanner
to the Long Document mode. (See “Setting the Long Document Mode” on
page 24.)

1. Documents ............................................................................ 9
2. Preparing the Scanner ............................................................. 11
Preparing the Document Feed Tray........................................................ 11
Preparing the Document Eject Tray ....................................................... 11
Preparing the Document Stopper .......................................................... 11

4. Scanning Methods .................................................................. 16
Scanning With CapturePerfect 3.0......................................................... 16
Scanning with the Job Function ............................................................ 17
Using the Scan Panel............................................................................. 18
Special Scanning ................................................................................... 18
5. Practical Examples ................................................................. 21
6. Clearing a Paper Jam .............................................................. 22
7. Other Functions ..................................................................... 24
Setting the Long Document Mode......................................................... 24

-9-

Chapter 2 Basic Operation
Business Card
Size:
1.97"x 2.12" (50 mm x 53.9 mm) or larger
Paper weight: 140 lb bond (300g/m2) 0.0138" (0.35 mm) or less

IMPORTANT
A document must meet the following criteria to be scannable:

•
•
•
•
•
•
•

When scanning multiple documents of different sizes, place the documents
so that they cover the entire span of the feed rollers.

IMPORTANT

It is recommended that documents exceeding LTR, 11.69" (A4, 297 mm) size
are fed one sheet at a time.
Scanning documents before the ink is dry can cause problems with the
scanner. Always make sure that the ink on a document is dry before scanning
it.
Scanning documents that are written in pencil or similar material may make
the rollers and scanning glass dirty, which can lead to smudges on the
scanned image and transfer the dirt to subsequent documents. Always clean
the internal parts of the scanner after scanning such documents.

If a stack of business cards cannot be fed properly, reduce the number of cards
in the stack.
Card
Size:
2.12" x 3.37" (53.9 mm x 85.5 mm) (ISO/JIS standard)
Card thickness: 0.03" (0.76 mm) or less
Orientation: horizontal feeding only
Embossed cards can be scanned.

When scanning a two-sided document that is printed on thin paper, the
image on the opposite side of each page may show through. In this case,
adjust the scanning intensity in the application software before scanning the
document.

•

It is recommended that thin documents are fed one sheet at a time.

•

Scanning the following types of documents can cause a paper jam or
malfunction. To scan such a document, make a photocopy of the document
and then scan the photocopy.
Wrinkled or creased
documents

Carbon paper

Curled documents

Coated paper

Torn documents

Extremely thin,
translucent paper

Documents with paper
clips or staples

Documents with square
holes punched

- 10 -

CAUTION
If you place cards to be fed vertically, they may not be ejected properly, and
cards that get jammed may be damaged when you remove them. Take care
of the orientation when placing cards.
Embossed cards may not be able to be scanned correctly, depending on the
type of embossment.

Chapter 2 Basic Operation

2.
thethe
Scanner
2 Preparing
2.
Preparing
Scanner
Prepare the document feed tray according to the paper size and type.

Preparing the Document Feed Tray

•
•
•

NOTE
Documents can be scanned with the document eject tray closed.
Open the document eject tray when you want to stack output documents.
Use the extension tray when the document hangs over the edge of the main
tray.

Open the document feed tray.

Preparing the Document Stopper
Use the document stopper that corresponds with the length of the document you
want to scan.

Preparing the Document Eject Tray
Open the document eject tray.

- 11 -

Chapter 2 Basic Operation

3.
Documents
3 Placing
3.
Placing
Documents
There are two methods for feeding documents, the Page Separation mode and
Bypass mode. Feeding pages continuously from a stack of documents placed in
the feed tray is called the Page Separation mode. Feeding documents one sheet
at a time or feeding documents consisting of multiple pages that are attached, is
called the bypass mode.
The document feed method can be changed by moving the feed selection lever.

Fan the pages of the document to be scanned, and shift them so that the
top of the first page (the bottom of the front of the document) is the lowest.
(Place the document so that the top of the document is facing down.)

2
Feeding in the Page Separation Mode

Switch the feed selection lever to

(Page Separation).

CAUTION
When placing documents into the feed tray, take care not to cut your hands on
the edges of the paper.

Place the document with the reverse side facing you, and the top of the
document facing down.

Adjust the document guides to fit the width of the document to be scanned.

IMPORTANT
There is a load limit mark (
) on the document guides. Do not stack
documents higher than this mark (approximately 50 sheets of 20 lb bond
(80 g/m2) paper.) Doing so may cause a paper jam.

- 12 -

Chapter 2 Basic Operation

Adjust the document guides to fit the width of the document.

•
•

NOTE
Before scanning, make sure that the document is not curled or creased, and that it
is placed in the feed tray correctly. Scanning an improperly placed, curled, or
creased document may damage the document or cause a paper jam.

•

Use the application software to start scanning.

- 13 -

IMPORTANT
Before you place a document, check to make sure it does not contain paper clips,
staples, or other small metal objects. These items may cause a fire or electrical
shock, damage the document, or cause a paper jam or scanner malfunction.
Do not wear loose clothing or jewelry that may get caught in the scanner
while you are using it. This may result in personal injury. Be extra careful of
neckties and long hair. If anything gets caught in the scanner, immediately
turn OFF the power switch, and disconnect the power cord from the power
outlet to stop scanning.
Always smooth out any folds or curls in your documents before placing them
into the feeder. If the leading edge of a document is curled, it may cause a
paper jam.
If feeding stops due to a system error or paper jam while the scanner is
scanning, resolve the problem, make sure that the scanned image of the last
page that was successfully fed has been stored, and then resume scanning
the remaining document pages.
After you finish scanning, close the document feed tray and the document
eject tray to prevent damage to the scanner while it is not being used.

Chapter 2 Basic Operation

Feeding in the Bypass Mode

IMPORTANT

When scanning multiple page documents that are fastened together, such as
invoices, place the documents so that the edge that is fastened together is
facing down.

Switch the feed selection lever to

After you finish scanning, close the document feed tray and the document eject
tray to prevent damage to the scanner while it is not being used.

Placing Cards

(Bypass).

Adjust the document guides to fit the width of the document to be scanned
(See p.12).

Place the document with the reverse side facing you, and the top of the
document facing down (See p.12).

2
Switch the feed selection lever to

(Bypass).

CAUTION
When scanning cards, make sure to set the feed selection lever to
and scan the cards one at a time.

- 14 -

(Bypass),

Adjust the document guides to fit the width of the card to be scanned (See
p.12).

Chapter 2 Basic Operation

Place the card horizontally, with the reverse side facing you, and the top of
the card facing down.

Placing Folded Documents
Folio Scan enables you to scan documents that are larger than LTR/A4 and
therefore do not fit in the feeder. (The maximum size is 11" X 17"/A3.) To use the
function, fold the document in half lengthwise and place it into the feeder. The
DR-2010C/DR-2510C will scan both sides and combine the scanned images into
a single image.

CAUTION
If you place cards to be fed vertically, they may not be ejected properly, and
cards that get jammed may be damaged when you remove them. Take care of
the orientation when placing cards.

•
•
•
•

- 15 -

IMPORTANT
When folding the document, align the right and left sides and create a sharp,
straight fold. Otherwise the document may jam or the image may not be aligned
properly.
The fold line itself will not be scanned. Keep this in mind if there is content
such as photos, diagrams, or text that spans the fold.
For Folio scanning, only the Bypass mode can be used. Place documents one
at a time.
Adjust the document guides to fit the width of the document. Otherwise, the
image may scan as skewed or shifted.

Chapter 2 Basic Operation

•
•
•
•

NOTE
When scanning folded documents, switch the feed selection lever
to (Bypass).

4.
Methods
4 Scanning
4.
Scanning
Methods

When placing folded documents, place the document into the scanner so that
the fold is on the right side. The side of the folded document facing you will
become the right side of the combined image.

When scanning with the DR-2010C/DR-2510C, in addition to scanning from an
application, you can also use the Job Function to perform scanning by pressing
a scan button. This section describes the procedures for scanning using the
CapturePerfect 3.0 software included with the scanner, scanning using the Job
Function, and other special scanning.

When scanning folded documents, click the [Basic] tab of the ISIS/TWAIN
driver → click [Folio] in the [Scanning Side] box → click [OK].
(See Chapter 4, "ISIS/TWAIN Driver Settings," in the User Manual.)

Scanning With CapturePerfect 3.0

The maximum size for the combined image is 11" X 17"/A3. When using the
Folio function for an irregular document size, click the [Basic] tab of the
ISIS/TWAIN driver → click [Auto-detection] in the [Page Size] box → click
[OK].

2
CapturePerfect 3.0 is an ISIS-compatible application developed for Canon
document scanners. CapturePerfect 3.0 includes the following modes. Select the
desired scan mode from the Scan menu to perform scanning.

•
•
•

Scan Batch to File
Documents are scanned with the preset scanning conditions, and the scanned
image data is saved to a specified folder.
Scan Batch to Print
Documents are scanned with the preset scanning conditions, and the scanned
image data is printed on a specified printer.
Scan Batch to Mail
Documents are scanned with the preset scanning conditions, the e-mail
software application is started, and the scanned image data is attached to a new
e-mail message.

Scan Batch to Print
Prints the scanned image on a specified printer

(Network)

DR-2010C/2510C

- 16 -

Scan Batch to File
Saves the scanned image to a specified folder

Scan Batch to Mail
Starts e-mail software and attaches the scanned
image to a new e-mail

Chapter 2 Basic Operation

•
•

Scan Page
Only one page of the document is scanned.
Scan Job
The scanning conditions and scan mode (Scan Batch to File, Scan Batch to
Print, or Scan Batch to Mail) are registered in advance as a job. The scan job
can then be performed by selecting the registered job from the drop-down list
(a) or by pressing (Scan Job) on the toolbar (b).

Scanning with the Job Function
The Job Function enables you to scan simply by pressing a job button on the
scanner, using the Event function of Windows and the Job Registration Tool.
The scanned image data is automatically processed by the function registered in
job button using the Job Registration Tool.
The following three functions can be registered in a job button.

•
(b)

•

•
•

(a)

NOTE

•
•

The following two scan jobs are already registered.
Color Document
Scan the document using 24-bit color, simplex, at 300 dpi resolution, and
save the file in the folder [My Pictures] under the folder [My Documents].
Binary Document
Scan the document in black-and-white, simplex, at 200 dpi resolution, and
save the file in the folder [My Pictures] under the folder [My Documents].

Save as File
Scans with the set scanning conditions, and saves the image to a specified
folder.
Print
Scans with the set scanning conditions, and prints the scanned image to a
specified printer.
Attach to E-mail
Scans with the set scanning conditions, starts e-mail software, and attaches the
scanned image to a new e-mail.

Save as File
Saves to a specified folder

Print
Prints with a specified printer

Attach to E-mail
Starts e-mail software and attaches to
a new e-mail

Details on CapturePerfect 3.0 are included in the CapturePerfect 3.0 Operation
Guide and CapturePerfect Online Help. Read the CapturePerfect 3.0 Operation
Guide and CapturePerfect Online Help before using CapturePerfect 3.0.
For information on installing the various applications and drivers, see the Easy
Start Guide or Chapter 2, "Setup," in the User Manual. For details on scan
operations, see Chapter 4, "ISIS/TWAIN Driver Settings," in the User Manual.

(Network)

DR-2010C/2510C

- 17 -

E-mail server

Chapter 2 Basic Operation

Using the Scan Panel
The Scan Panel is an application that is installed with the ISIS/TWAIN driver. It
is displayed in the system tray when the DR-2010C/DR-2510C driver is started.
If Feeding Option in the scan settings is set to [Panel-Feeding] or [Automatic
Feeding], the Scan Panel will appear when you start scanning.

fBatch separation button
After selecting [Panel] as the batch separation setting on the [Others] tab, if you
enable batch separation from the application and start scanning, this button
becomes active when scanning of the current document completes, and
scanning stops. When clicked, this button depresses and remains depressed
while scanning with batch separation continues, until scanning of the current
document completes, and scanning stops. The button then returns to normal.

2
Special Scanning

Scan Panel Functions

This section describes examples of settings that can be specified when scanning
with the DR-2010C/DR-2510C. For more information, see Chapter 4, "ISIS/TWAIN
Driver Settings," in the User Manual, or the Online Help.

The Scan Panel has the following functions.

Enhancing the Text of a Document

d
c

e
f

cStart button
If Feeding Option is set to [Panel-Feeding], clicking this button starts scanning.
dStop button
Stops scanning.
eJob display
When the Start and Stop functions are assigned to the job buttons, [Start] and
[Stop] are shown here.
If nothing is shown on the job display, the Start and Stop functions are not
assigned to the job buttons. In this case, you should use the Start and Stop
buttons on the Scan Panel.

You can set the scanning conditions to enhance the text of documents with dark
backgrounds or documents with a light uniform background and low-contrast text.
Click the [Basic] tab in the settings dialog box, and then click [Advanced Text
Enhancement] or [Advanced Text Enhancement II] in the [Mode] box.
For more information on setting the scanning conditions, see Chapter 4,
"ISIS/TWAIN Driver Settings," in the User Manual.

Scanning Documents That Include Both Color and Black-and-White Pages
You can set the scanning conditions to detect whether the document to scan is in
color or black and white, and save it as a color image or black and white image
accordingly.
Click the [Basic] tab in the settings dialog box, and then click [Auto Color
Detection] in the [Mode] box.
For more information on setting the scanning conditions, see Chapter 4,
"ISIS/TWAIN Driver Settings," in the User Manual.

- 18 -

Chapter 2 Basic Operation
Scanning Different Sized Documents Together

Skipping Blank Pages

You can set the scanning conditions to scan different sized documents, such as
LTR and LGL documents, together, while detecting the correct size of the
document.
Click the [Basic] tab in the settings dialog box, and then click [Auto-detection] in
the [Page Size] box.
For more information on setting the scanning conditions, see Chapter 4, "ISIS/
TWAIN Driver Settings," in the User Manual.

You can set the scanning conditions to determine whether a scanned image is a
blank page, and skip saving the image if so.
Click the [Basic] tab in the settings dialog box, and then click [Skip Blank Page] in
the [Scanning Side] box.
For more information on setting the scanning conditions, see Chapter 4,
"ISIS/TWAIN Driver Settings," in the User Manual.
Monthly Report
Monthly Report
Monthly Report

Monthly Report

Auto Page Size Detection

IMPORTANT

This blank page will be skipped

When scanning multiple documents of different sizes, place the documents so
that they cover the entire span of the feed rollers.

Scanning (Single-Sided) 11" X 17"/A3 Documents
You can set the scanning conditions to scan both sides of an 11" X 17"/A3
document folded in half to be combined as a single image.
Click the [Basic] tab in the settings dialog box, and then click [Folio] in the
[Scanning Side] box.
For more information on setting the scanning conditions, see "Placing Folded
Documents" (p. 15) and Chapter 4, "ISIS/TWAIN Driver Settings," in the User
Manual.

- 19 -

Chapter 2 Basic Operation
Deskewing Documents

Reducing Bleed Through for Thin Documents and Documents with Dark
Reverse Sides

You can set the scanning conditions to detect slanted document pages and
straighten the scanned images.
Click the [Basic] tab in the settings dialog box, and then select the [Deskew] check
box.
For more information on setting the scanning conditions, see Chapter 4,
"ISIS/TWAIN Driver Settings," in the User Manual.

You can set the scanning conditions to reduce bleed through when scanning thin
document pages and those with dark content on the back side, or to remove the
background from document images.
Click the [Image processing] tab in the settings dialog box, select the [Prevent
Bleed Through / Remove Background] check box, and then click [Settings].
For more information on setting the scanning conditions, see Chapter 4,
"ISIS/TWAIN Driver Settings," in the User Manual.

Deleting Borders and Ruled Lines of a Specified Color (Red/Green/Blue)

Deskew Off

Deskew On

You can set the scanning conditions to omit borders and ruled lines of a specified
color (red, green, or blue) from the scanned image. However, this function is only
available when scanning in black-and-white.
Click the [Image processing] tab in the settings dialog box, and then click the color
to omit in the [Color drop-out] box.
For more information on setting the scanning conditions, see Chapter 4,
"ISIS/TWAIN Driver Settings," in the User Manual.

Enhancing the Red color for Black-and-White Scanning
Moire Reduction
You can set the scanning conditions to reduce the moire effect (a shimmering,
wavy pattern) that often appears when scanning color documents or scanning in
grayscale.
Click the [Basic] tab in the settings dialog box, and then click [High Quality Moire
Reduction] in the [Moire Reduction] box.
For more information on setting the scanning conditions, see Chapter 4,
"ISIS/TWAIN Driver Settings," in the User Manual.

Correcting the Text Orientation of Documents
You can set the scanning conditions to detect the text orientation in scanned
images, and rotate the images in 90° increments as needed to normalize the
orientation.
Click the [Image processing] tab in the settings dialog box, and then select the
[Text Orientation Detection] check box.
For more information on setting the scanning conditions, see Chapter 4,
"ISIS/TWAIN Driver Settings," in the User Manual.

You can set the scanning conditions to enhance the red color when performing
black and white scanning.
Click the [Image processing] tab in the settings dialog box, and then click [Red
Enhance] in the [Color drop-out] box.
For more information on setting the scanning conditions, see Chapter 4,
"ISIS/TWAIN Driver Settings," in the User Manual.

Creating Smaller Files
You can set the scanning conditions to save the scanned image as a PDF file with a
high compression rate, so that the file size is smaller.
Click [PDF File] in the [Options] menu of CapturePerfect 3.0, and then click [High
compression] in [Mode].
For more information on setting the scanning conditions, see the CapturePerfect3.0
Operation Guide.

- 20 -

Chapter 2 Basic Operation
Saving the Text Data of Documents as Search Keywords

5.
Examples
5 Practical
5.
Practical
Examples

You can set the scanning conditions to convert the text information of a document
into text data when creating a PDF file, to be used when searching the text on a
computer.
Click [OCR Settings] in the [Options] menu of CapturePerfect 3.0, and then select
the [Enable] check box, and choose the language to apply OCR.
For more information on setting the scanning conditions, see the CapturePerfect3.0
Operation Guide.

Scanning Both Sides of Pages

Specifying Security Settings for PDF Files

•

You can specify security settings to restrict the viewing, printing, and editing of
PDF files created with CapturePerfect 3.0.
For more information on specifying security settings, see the CapturePerfect3.0
Operation Guide.

This section provides examples of settings when scanning with the
DR-2010C/DR-2510C. Refer to these examples when specifying ISIS/TWAIN
driver settings. For descriptions of particular setting items, see Chapter 4,
"ISIS/TWAIN Driver Settings," in the User Manual.

To scan both sides of pages
Select [Duplex] for the Scanning Side setting.

Scanning Non-Standard Size Documents

•

•
•

To scan irregular size documents
If irregular size documents are scanned with a standard size selected for the
Page Size setting, black areas may appear around the scanned document
image. To scan irregular size documents, select [Auto-detection] as the [Page
Size]. The page size is then detected automatically.
To register an irregular page size for scanning documents
An irregular document size not already registered as a page size selection can
be saved as a custom page size.
(See Chapter 4, "ISIS/TWAIN Driver Settings," in the User Manual.)
To scan only part of the document page
You can specify the scanning area. However, you cannot set the scan area when
[Auto-detection] is selected for [Page Size].
(See Chapter 4, "ISIS/TWAIN Driver Settings," in the User Manual.)

Scanning Multiple Batches as One Document

•

- 21 -

To scan a document that has too many pages to be loaded all at once as
separate batches
Click [Automatic Feeding] in the [Feeding Option] box. When this option is
selected, the scanner detects documents and starts scanning as they are
loaded, so continuous scanning is possible by loading the document batches
repeatedly.
If you click [Panel Feeding] in the [Feeding Option] box, scanning does not start
until you press the Scan button. This is useful if you want to straighten
documents after you have placed them in the scanner.

Chapter 2 Basic Operation

•
•

To create separate files for each batch of documents during continuous
scanning
Click [Automatic Feeding] or [Panel Feeding] in the [Feeding Option] box, and
click [Auto] in [Batch Separation]. (Only for the ISIS driver.)

When paper jams occur during scanning, use the following procedure to clear
them.

To scan a batch of documents one page at a time
Click [Automatic Feeding] or [Panel Feeding] in the [Feeding Option] box and
scan the documents one page at a time. After each page is scanned, the [Scan
Panel] dialog box is displayed. If you selected [Automatic Feeding] in the
[Feeding Option] box, the scanner detects when the next document is placed
and continues scanning. If you selected [Panel Feeding] in the [Feeding Option]
box, press the Scan button after placing the next document to continue
scanning.

Prescan

•

Clearing a Paper Jam
6.
a Paper
JamJam
6 Clearing
6.
Clearing
a Paper

CAUTION
When removing jammed paper, take care not to cut your hands on the edges of
the paper.

Remove any documents that have been left in the eject tray.

Press the OPEN knob from both sides (c), and pull the front unit out and
downward to open it (d).

To confirm images before scanning
Select the [Prescan] check box. The [Prescan] dialog box is displayed when
scanning starts.
(See Chapter 4, "ISIS/TWAIN Driver Settings," in the User Manual.)

Registering Settings

•

Registering Your Settings
Register a name for your settings in the user preferences. When you want to
recall your settings later, select the name of your registered user preferences,
and they will be reflected in the dialog boxes.
(See Chapter 4, "ISIS/TWAIN Driver Settings," in the User Manual.)
By using the Job Function or the Job Scan function of CapturePerfect 3.0, you
can register scanning conditions and methods for processing scanned image
files as jobs, and scan by selecting a job.

- 22 -

Chapter 2 Basic Operation

Remove the jammed document from the document feeding side or
document ejecting side.

NOTE
If a paper jam occurs when [Rapid recovery system] is enabled in the [Others] tab
of the ISIS/TWAIN driver settings dialog box, the image data of the document is not
saved and scanning stops. This allows you to continue scanning from the
document that caused the paper jam after the paper jam is fixed.

IMPORTANT
Make sure to pull the document out carefully, without applying too much force. If
the jammed paper tears while you are pulling it out, make sure to remove any
remaining pieces from inside the scanner.

Close the front unit by gently pushing it up on both sides until clicks into
place. Make sure that the front unit is completely closed by pushing until
you hear a click.

After removing the jammed paper, check to see if the last page was
scanned correctly, and then continue scanning.

- 23 -

Chapter 2 Basic Operation

7.
7 Other
7.
OtherFunctions
Functions

Double-click [Scanners and Cameras].

Setting the Long Document Mode
The length of documents that can be scanned with the DR-2010C/DR-2510C is
normally 14.02" (356 mm), but you can scan documents up to 39.2" (1000 mm)
long by setting the scanner to the Long Document mode.

2
IMPORTANT
When scanning in the Long Document mode, click the [Basic] tab of the ISIS/
TWAIN driver properties dialog box and set the paper size to [Auto-detection] to
allow the scanner to detect and scan documents up to 39.2" (1,000 mm) long.
Note the following when using the Long Document mode:

•
•
•

When scanning in the Long Document mode, if the document is placed on
the scanner in a skewed position, it may hit the edges of the feeding area
and be damaged. Be careful to place the document so that it is not skewed.
When scanning with the Long Document mode, paper jam detection may
react slowly, resulting in damage to the document. Be careful to avoid paper
jams.

When scanning long documents, make sure to set the feed selection lever to
(Bypass), and scan the documents one at a time.

Click the [Start] button → [Control Panel].

- 24 -

Right-click [CANON DR-2010C USB] or [CANON DR-2510C USB] → click
[Properties].

Chapter 2 Basic Operation

Click the [Maintenance] tab → [Long Document Mode (1,000 mm)].

Click [Apply] → [OK].

Turn the scanner OFF and then ON again.

- 25 -

Chapter 3 Appendix

1. Regular Maintenance .............................................................. 26
Cleaning the Scanner............................................................................. 26
Cleaning the Inside of the Scanner ........................................................ 26
Cleaning the Sensor Glass and the Rollers ............................................ 27

1.
Maintenance
1 Regular
1.
Regular
Maintenance
Clean the scanner on a regular basis, as described below, to maintain peak
scanning quality.

•
•
•

2. Removing and Attaching the Rollers and Document Holding Guide ........ 29
Roller Replacement Cycle...................................................................... 29
Removing/Attaching the Feeding Roller................................................. 29
Removing/Attaching the Retard Roller .................................................. 31
Removing/Attaching the Document Holding Guide................................ 33
Resetting the Counter............................................................................ 34
3. Troubleshooting ..................................................................... 35
4. Specifications ....................................................................... 38

CAUTION
When cleaning the scanner and the inside of the scanner, turn OFF the power
switch and disconnect the power cord from the power outlet.
Do not use spray cleaners to clean the scanner. Precision mechanisms, such
as the light source, may get wet, and cause a malfunction.
Never use paint thinner, alcohol, or other organic solvents to clean the
scanner. Such solvents can damage or discolor the exterior of the scanner,
or create a risk of fire or electrical shock.

3
Cleaning the Scanner
To clean the exterior of the scanner, dampen a cloth with water or a mild detergent,
wring the cloth out thoroughly, and then wipe the dirt away. Then use a dry, soft
cloth to wipe away any moisture.

Specifications ........................................................................................ 38
Replacement Parts ................................................................................ 39
External Dimensions.............................................................................. 39
FCC REGULATIONS (For 120 V model).............................................. 40
INDEX .................................................................................... 41

Cleaning the Inside of the Scanner
Dust or paper particles inside the scanner may cause lines or smudges to appear
on scanned images. Use compressed air to periodically clean dust and paper
particles from the document feed opening and the inside of the scanner. After
finishing a large scanning job, turn OFF the scanner and then clean out any paper
particles remaining inside the scanner.

- 26 -

Chapter 3 Appendix

Cleaning the Sensor Glass and the Rollers
If scanned images contain streaks, or if the scanned documents become dirty,
the sensor glass or rollers inside the scanner may be dirty. Clean them
periodically.

Open the document feed tray (See p. 11).

Press the OPEN knob from both sides (c), and pull the front unit out and
downward to open it (d).

Use a clean dry cloth to wipe dirt off the sensor glass.

Scanning Glass

Wipe both the front and back sensor glasses.

CAUTION
Do not spray water or neutral detergent directly on the scanner. Precision
mechanisms, such as the light source, may get wet, and cause a malfunction.

d
IMPORTANT

Use compressed air to remove dust and paper particles from the inside of
the scanner.

Scratches on the sensor glass may cause marks on the images, as well as
feeding errors. If there are scratches on the sensor glass, contact your local
authorized Canon dealer or service representative.

Clean the c rollers by wiping the exposed part without turning them.
Retard roller

c
d
Feeding roller

Clean the d rollers while turning them. Wipe the rollers with a cloth that
has been dampened with water and thoroughly wrung out, and then use a
dry, soft cloth to wipe away any moisture.

- 27 -

Chapter 3 Appendix

Clean the e rollers by wiping the exposed part without turning them.

Wipe the removed rollers with a cloth that has been dampened with water
and thoroughly wrung out.

Reattach the retard roller and feeding roller (See. p. 30 and p. 32.).

Close the front unit by gently pushing it up on both sides until it clicks into
place. Make sure that the front unit is completely closed by pushing until
you hear a click.

Close the document feed tray.

Wipe the document holding guide with a cloth that has been dampened
with water and thoroughly wrung out.

Document
Holding Guide

Remove the retard roller and feeding roller (See p. 29 and p. 31.).

IMPORTANT
Remove the retard roller and feeding roller from the scanner to clean them, and
make sure to reattach them to the scanner when cleaning is finished.

- 28 -

Chapter 3 Appendix

2.2Removing
Guide
. Removingand
andAttaching
Attachingthe
theRollers
Rollersand
andDocument
Document Holding
Holding Guide
To clean or replace the feeding roller, retard roller, or document holding guide,
remove and then attach the parts as described in each respective section.

Removing/Attaching the Feeding Roller
To remove or attach the feeding roller, follow the procedure below.

CAUTION
Use caution when removing or attaching the feeding roller. Using excessive
force may cause damage or personal injury.

CAUTION
Do not use excessive force when removing or attaching the rollers and
document holding guide. Doing so many damage them.

Removing the Feeding Roller

Roller Replacement Cycle
When the rollers have fed more than 30,000 pages, a roller replacement
message appears on the computer. Purchase an exchange roller kit and replace
the feeding roller and the retard roller.

Open the document feed tray (See p. 11).

Press the OPEN knob from both sides (c), and pull the front unit out and
downward to open it (d).

•
•
•
•

IMPORTANT
Rollers are consumable parts. When the rollers start to wear out, paper jams
and misfeeds may occur more often. When this happens, purchase an
exchange roller kit and replace the feeding roller and the retard roller.
If misfeeds occur often, check the rollers for wear, and replace them if
necessary before the message is displayed.
Make sure to reset the counter after replacing the rollers (See "Resetting the
Counter," on p. 34.).
For information about the exchange roller kit (feeding roller, retard roller,)
contact your local authorized Canon dealer or service representative.

- 29 -

Chapter 3 Appendix

Attaching the Feeding Roller

Open the roller cover on the main unit by placing your fingers in the
grooves and pulling it down.

Insert the feeding roller into the slot inside the roller cover, and align the
notch on the roller with the shaft on the main unit.

Slide the roller fixing lever to the right to lock the roller into the hole on the
left of the feeding roller.

Push down the lever to lock the shaft of the feeding roller into place.

Lift up the roller fixing lever (c), and slide it to the left (d).

Remove the feeding roller by moving it to the left to detach it from its shaft,
and pull it out of the slot.

- 30 -

Chapter 3 Appendix

Close the roller cover. Make sure that the cover is completely closed by
pushing until you hear a click.

Removing/Attaching the Retard Roller
To remove or attach the retard roller, follow the procedure below.

CAUTION
Use caution when removing or attaching the retard roller. Using excessive force
may cause damage or personal injury.

Removing the Retard Roller

Close the front unit by gently pushing it up on both sides until it clicks into
place. Make sure that the front unit is completely closed by pushing until
you hear a click.

Open the document feed tray (See p. 11).

Press the OPEN knob from both sides (c), and pull the front unit out and
downward to open it (d).

d
c

Close the document feed tray.

- 31 -

Chapter 3 Appendix

Attaching the Retard Roller

Grasp the ends of the roller cover inside the front unit and pull it down to
open it.

Insert the retard roller into the slot inside the roller cover, and align the
notch on the roller with the shaft on the front unit.

Slide the roller fixing lever to the left to lock the roller into the hole on the
left of the retard roller.

Push down the lever to lock the shaft of the feeding roller into place.

Lift up the roller fixing lever (c), and slide it to the right (d).

Remove the retard roller by moving it to the right to detach it from its shaft,
and pull it out.

- 32 -

Chapter 3 Appendix

Close the roller cover. Make sure that the cover is completely closed by
pushing until you hear a click.

Removing/Attaching the Document Holding Guide
To remove or attach the document holding guide, follow the procedure below.

CAUTION
Use caution when removing or attaching the document holding guide. Using
excessive force may cause damage or personal injury.

Removing the Document Holding Guide

Close the front unit by gently pushing it up on both sides until it clicks into
place. Make sure that the front unit is completely closed by pushing until
you hear a click.

Open the roller cover, and slide the document holding guide backwards to
remove it.

Attaching the Document Holding Guide

Close the document feed tray.

- 33 -

Fit the hooks (four) of the document holding guide onto the roller cover,
and slide the document holding guide forwards to attach it.

Chapter 3 Appendix
If the Control Panel is displayed with the Category View, switch to Classic
View.

Resetting the Counter
After replacing the feed rollers, open the counter settings dialog box and reset
the counter.

From the Windows task bar, click [Start] → [Control Panel].

Double-click [Scanners and Cameras].

Double-click [Printers and Other Hardware] in the working field → click
[Scanners and Cameras].

Control Panel (Category View)

Printers and Other Hardware

Control Panel (Classic View)

- 34 -

Right-click [CANON DR-2510C USB] or [CANON DR-2010C USB] → click
[Properties].

Chapter 3 Appendix

Click the [Maintenance] tab → [Reset].

3.
3 Troubleshooting
3.
Troubleshooting
This section describes the possible problems that might occur during use of the
scanner and how to solve them.
The Scanner Does Not Turn ON ..................................................................(P. 35)
The Scanner Is Not Recognized..................................................................(P. 35)
Slow Scanning Speed.................................................................................(P. 36)
Scanning Is Not Performed ........................................................................(P. 36)
Documents Do Not Feed Properly ..............................................................(P. 36)
Saved Image Files Do Not Open .................................................................(P. 37)
Scanning Results Are Not as Expected .......................................................(P. 37)
If, after consulting this section, you still cannot resolve the problem, contact your
local authorized Canon dealer or service representative.

Confirm that the counter for the selected roller is set to 0 → click [OK].

× The Scanner Does Not Turn ON
Check the following if the scanner does not turn ON:

•
•
•

Is the power switch turned ON?
Is the power cord connected correctly?
Is the power cord inserted into the power outlet?

For details on connecting the power cord, see Chapter 2, "Setup," in the User
Manual.

× The Scanner Is Not Recognized
The following are possible causes of the PC failing to recognize the scanner. Check
each possible cause.
Problem
Solution

- 35 -

The scanner is not connected correctly
Make sure that the scanner and the computer are connected
correctly with the USB cable. (See Chapter 2, "Setup," in the User
Manual.)

Chapter 3 Appendix

Problem
Solution

The scanner power is switched OFF.
Make sure that the scanner is switched ON. If the scanner is OFF,
turn the scanner ON.
(See Chapter 2, "Setup," in the User Manual.)

Problem
Solution

The scanner does not support your USB interface.
This product is not guaranteed to operate with all types of USB
interfaces. Contact your local authorized Canon dealer or service
representative for more information.

Problem
Solution

The scanner does not support the USB cable.
Use the USB cable provided with the scanner.

Problem
Solution

The USB hub is not compatible with the scanner.
Remove the USB hub.

× Slow Scanning Speed

× Scanning Is Not Performed
Check the following if the scanner does not scan an image even though the
scanning operation is performed:

•
•
•
•
•
•

The following problems might cause the scanning speed to be slow.
Problem
Solution

Other applications are running in the background on your PC.
Quit all other applications that are running.

Problem

Resident applications, such as anti-virus software, are draining
memory resources.
Quit all resident applications.

Solution
Problem
Solution

Temporary files cannot be created in the TEMP folder, as there is
not enough free space on the hard disk.
Delete unwanted files on the hard disk to increase free space on the
hard disk.

•

Has the scanner been properly recognized by the computer?
Has the scanner driver been installed?
Has the application software been installed correctly? Has the application
software been set up correctly?
Is there a problem in the PC system?

IMPORTANT
If documents are not scanned normally even if the scanner setup is OK, a
probable cause is that the scanner driver or application software is not
running correctly. Re-install the scanner driver or application software.
When system errors result in the scanner not functioning at all, turn OFF the
scanner and wait at least ten seconds before turning it ON again. If the error
continues to occur, restart the computer.
When scanning continues, make sure that the last document scanned was
scanned correctly.

× Documents Do Not Feed Properly
The following are possible causes of a document failing to feed properly. Check
each possible cause.
Problem

Solution
Problem
Solution

The USB port you are using does not support Hi-Speed USB 2.0.
Scanning speeds are slower if your computer's standard USB
interface is not compatible with Hi-Speed USB 2.0. (See p. 7.) Use a
computer that is equipped with USB that is compatible with
Hi-Speed USB 2.0 as standard.

Problem
Solution

The USB cable does not support Hi-Speed USB 2.0.
Use the USB cable provided with the scanner.

Problem
Solution

The USB hub does not support Hi-Speed USB 2.0.
Remove the USB hub.

Problem
Solution

- 36 -

Static electricity, etc., is causing the pages of the document to
stick together, and they cannot be separated correctly by the
scanner.
Before you place your document, thoroughly fan the stack of pages.
(See "Feeding in the Page Separation Mode," on p. 12)
Attempting to scan a document of a size, thickness, or weight that
the scanner cannot scan.
Check the size, thickness, and weight of the document. For
information on the type of documents that you can use with the
scanner, see "1. Documents," on p. 9.

Chapter 3 Appendix

Problem
Solution

Symptoms

The rollers inside the scanner are dirty or worn.
Clean the rollers (See p. 27.). If the rollers are worn, then they need
to be replaced. Contact your local authorized Canon dealer or service
representative to purchase a roller replacement kit.

For information on removing jammed documents, see "Clearing a Paper Jam," on p.
22.

× Saved Image Files Do Not Open
When image files saved by CapturePerfect 3.0 cannot be opened by other
applications, the probable causes are as follows.
Symptoms
Problem
Solution
Symptoms
Problem

Solution

A multi-page TIFF file saved in CapturePerfect 3.0 cannot be
opened by other applications.
The application you are using to open the TIFF file does not support
multi-page TIFF files.
Open the file with an application that supports multi-page TIFF files.
A TIFF file saved in CapturePerfect 3.0 cannot be opened by other
applications.
If the TIFF file saved in CapturePerfect 3.0 has been compressed, the
application you are using to open the TIFF file does not support the
compression type that was used to save the file in CapturePerfect 3.0.
Set the compression type for the image file to [None] and save the
file again in CapturePerfect 3.0.

Problem
Solution

Text or images on the rear side of your document appear in the
scanned image.
The [Brightness] setting is too low, or the paper is too thin.
Set a higher [Brightness] setting. If the paper is too thin, make a
copy of the documents and then scan the copy. Alternatively, enable
the [Prevent Bleed Through / Remove Background] setting.

Symptoms
Problem
Solution

Double-sided scanning is not possible.
[Scanning Side] is set to [Simplex].
Set [Scanning Side] to [Duplex].

Symptoms
Problem
Solution

The scanned image is skewed.
The document has been fed at an angle (skew).
Use the document guide adapter to prevent document skew, and
select the [Deskew] check box in the Basic tab of the ISIS/TWAIN
driver properties dialog box.

Symptoms
Problem
Solution

Lines, smudges, or dirt appear on the scanned image.
The scanning glass or rollers inside the scanner are dirty.
Clean the scanning glass and rollers. If lines still appear on the
image even after cleaning the scanning glass and rollers, the
scanning glass inside the scanner may be scratched. Contact your
local authorized Canon dealer or service representative.

Symptoms
Problem
Solution

The scanned image is abnormal in some applications.
A function not supported by the application was used.
Some applications do not support functions such as auto-detection
of the paper size. Scanning documents with an application such as
this will result in an abnormal scanned image. Try scanning without
setting auto-detection of the paper size.

× Scanning Results Are Not as Expected
If there is a problem with the scanning result (e.g., the scanned image is not clear,
or the image is striped or dirty,) the probable causes are incorrect ISIS/ TWAIN
driver settings or a problem with the scanning unit inside the scanner. Scanning
results can also become skewed if the ISIS/TWAIN driver has not been installed
correctly, or the application in use does not support ISIS/TWAIN driver functions.
Symptoms
Problem
Solution

The scanned image is too dark (or faint.)
The [Brightness] setting is set incorrectly.
If the image is dark, set a higher [Brightness] setting, or if the image
is faint, set a lower [Brightness] setting.

- 37 -

Chapter 3 Appendix

300 x 300 dpi 50 images/min.(DR-2510C),
40 images/min.(DR-2010C)

4.
4 Specifications
4.
Specifications

Grayscale Simplex 200 x 200 dpi 25 pages/min.(DR-2510C),
20 pages/min.(DR-2010C)

Specifications

300 x 300 dpi 25 pages/min.(DR-2510C),
20 pages/min.(DR-2010C)

Main Unit

Duplex 200 x 200 dpi 50 images/min.(DR-2510C),
40 images/min.(DR-2010C)

Type

300 x 300 dpi 50 images/min.(DR-2510C),
40 images/min.(DR-2010C)

Desktop sheetfed scanner

Scanning Document Size

24-bit Color Simplex 100 x 100 dpi 25 pages/min.(DR-2510C),
20 pages/min.(DR-2010C)

Plain Paper
Size

Width: 1.97" to 8.5" (50 mm to 216 mm)
Length: 2.12" to 14.02" (53.9 mm to 356mm)*

Paper weight:
(Page separation mode)

14 to 32 lb bond (52 to 128 g/m2)
0.0024" to 0.0059" (0.06 mm to 0.15 mm)

Paper weight:
(Bypass mode)

11 to 42 lb bond (40 to 157 g/m2) 0.002" to 0.0079"
(0.05 mm to 0.20 mm)
*You can scan documents up to 39.2" (1000 mm) long
by setting the scanner to the Long Document mode.
(See "Setting the Long Document Mode," on p. 24)

Business Card
Card

Size: 1.97"x 2.12" (50 mm x 53.9 mm) or larger
Paper weight: 140 lb bond (300g/m2) 0.0138" (0.35 mm) or less
Size: 2.12" x 3.37" (53.9 mm x 85.5 mm)
(ISO/JIS standard)
Card thickness: 0.03" (0.76 mm) or less
Orientation: horizontal feeding only
Embossed cards can be scanned.

Document Feeding Method

Automatic

Scanning Sensor

Contact image sensor

Light Source

LED

Scanning Side

Simplex/Duplex

Scanning Modes

Black and White, Error Diffusion, 256-level Grayscale,
Advanced Text Enhancement, Advanced Text
Enhancement II, 24-bit Color

200 x 200 dpi 25 pages/min.(DR-2510C),
20 pages/min.(DR-2010C)
Duplex 100 x 100 dpi 50 images/min.(DR-2510C),
40 images/min.(DR-2010C)
200 x 200 dpi 50 images/min.(DR-2510C),
40 images/min.(DR-2010C)
Interface

Hi-Speed USB 2.0

Other Functions

Auto document thickness adjustment, folio scanning

External Dimensions

11.7" x 6.3" x 6.3" (W x D x H)
298mm x 160mm x 160mm (W x D x H)

Maximum External Dimensions
(with Document Feed Tray and
Eject Tray Open)

11.7" x 19.5" x 9.8" (W x D x H)
298mm x 490mm x 245mm (W x D x H)

Weight (without AC adapter)

Approximately 5.3 lb (2.4 kg).

Power Supply (using AC adapter) DC 16 V, 1.0 A
Power Consumption

Scanning: Maximum 16 W
In the Sleep mode: Maximum 2.2 W
With power switch OFF: Maximum 0.5 W

Noise

Not more than 66 dB

Operating Environment

Temperature: 10°C to 32.5°C (50°F to 90.5°F)
Humidity: 20% to 80% RH

Scanning Resolution
100 x 100dpi/150 x 150dpi/200 x 200dpi/
(Primary Scan Lines x Secondary 240 x 240dpi/300 x 300dpi/400 x 400dpi/
Scan Lines)
600 x 600dpi

AC Adapter (100 to 240 V type)
Model Number

MG1-3607

Scanning Speed
(Conditions: Pentium 4 3.2 GHz CPU, 1 GB memory, LTR/A4 document size)

Input

AC 100 to 240 V, 50/60 Hz, 65 VA to 82 VA

Output

DC 16 V, 1.8 A

Power Consumption

Under 0.5 W (AC adapter only)

Weight

Approximately 0.3 kg (including power cord)

Black and White Simplex 200 x 200 dpi 25 pages/min.(DR-2510C),
20 pages/min.(DR-2010C)
300 x 300 dpi 25 pages/min.(DR-2510C),
20 pages/min.(DR-2010C)
Duplex 200 x 200 dpi 50 images/min.(DR-2510C),
40 images/min.(DR-2010C)

- 38 -

Chapter 3 Appendix

Replacement Parts

External Dimensions

Exchange roller kit (product code: 2445B001)
Kit to replace the rollers (retard roller, feeding roller) and document holding guide.
For information on replacing the rollers, see "Removing/Attaching the Feeding
Roller," on p. 29 and "Removing/Attaching the Retard Roller," on p. 31.
For information on replacing the document holding guide, see "Removing/
Attaching the Document Holding Guide," on p. 33.
Contact your local authorized Canon dealer or service representative for
detailed information about the replacement parts.
Product specifications are subject to change without notice.

•
•

6.3" (160mm)

•

6.3" (160mm)
19.5" (490mm)

- 39 -

(With the document feed tray open)

9.8" (245mm)

11.7" (298mm)

Chapter 3 Appendix
FCC REGULATIONS (For 120 V model)

European Union (and EEA) only.

Document Scanner, Model M11065/M11064

This symbol indicates that this product is not to be disposed of with
your household waste, according to the WEEE Directive (2002/96/
EC) and your national law. This product should be handed over to a
designated collection point, e.g., on an authorized one-for-one
basis when you buy a new similar product or to an authorized
collection site for recycling waste electrical and electronic
equipment (EEE). Improper handling of this type of waste could have a possible
negative impact on the environment and human health due to potentially hazardous
substances that are generally associated with EEE. At the same time, your
cooperation in the correct disposal of this product will contribute to the effective
usage of natural resources. For more information about where you can drop off
your waste equipment for recycling, please contact your local city office, waste
authority, approved WEEE scheme or your household waste disposal service. For
more information regarding return and recycling of WEEE products, please visit
www.canon-europe.com.

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired
operation.
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment OFF and ON, the user is encouraged to
try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.

(EEA: Norway, Iceland and Liechtenstein)
MODEL NAMES
Model DR-2010C is identical to model M11065.
Model DR-2010C is the sales name of model M11065.
Model DR-2510C is identical to model M11064.
Model DR-2510C is the sales name of model M11064.

Use of shielded cable is required to comply with class B limits in Subpart B of Part
15 of FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise
specified in the manual. If such changes or modifications should be made, you
could be required to stop operation of the equipment.
Canon U.S.A. Inc.
One Canon Plaza, Lake Success NY 11042, U.S.A.
Tel. No. (516)328-5000
RADIO INTERFERENCE REGULATIONS (For 120 V models)
This digital apparatus does not exceed the Class B limits for radio noise emissions
from digital apparatus as set out in the Interference-causing equipment standard
entitled "Digital Apparatus", ICES-003 of the Industry Canada.
RÈGLEMENT SUR LE BROUILLAGE RADIOÉLECTRIQUE (For 120 V models)
Cet appareil numérique respecte les limites de bruits radioélectriques applicables
aux appareils numériques de Classe B prescrites dans la norme sur le matériel
brouilleur: "Appareils Numériques", NMB-003 édictée par l’Industrie Canada.

- 40 -

Chapter 3 Appendix

INDEX

AC Adapter .......................................................................................................... 2

B
Bypass mode .................................................................................................... 14

C
CapturePerfect 3.0 ........................................................................................ 8, 16
Cards, placing ................................................................................................... 14
Cleaning
Document holding guide .......................................................................... 28
Main body ................................................................................................ 26
Rollers ..................................................................................................... 27
Sensor glass ............................................................................................ 27
Counter, resetting ............................................................................................. 34

D
Dimensions ....................................................................................................... 39
Disposal .............................................................................................................. 4
Document eject area ........................................................................................... 6
Document feed tray ............................................................................................ 6
Document feeder ................................................................................................ 6
Document guides ................................................................................................ 6
Document holding guide
Attaching ................................................................................................. 33
Removing ................................................................................................ 33
Documents ......................................................................................................... 9
Placing ..................................................................................................... 12
Driver .................................................................................................................. 8

E
Extension tray ..................................................................................................... 6

F
Features .............................................................................................................. 4
Feed Selection lever ............................................................................................ 6
Feeding roller
Attaching ................................................................................................. 30
Removing ................................................................................................ 29
Folded documents, placing ............................................................................... 15
Front unit ............................................................................................................ 6

Handling ............................................................................................................. 3
Installation location ............................................................................................. 1
Introduction ......................................................................................................... i

J
Job Buttons ........................................................................................................ 6

K
Kensington .......................................................................................................... 6

L
Load limit mark ................................................................................................. 12
Long Document mode ...................................................................................... 24

M
Maintenance ..................................................................................................... 26
Moving the scanner ............................................................................................ 2

N
Name of parts ..................................................................................................... 6

O
Open button ........................................................................................................ 6
Operating system ................................................................................................ 7

P
Page Separation mode ...................................................................................... 12
Paper jam, clearing ........................................................................................... 22
Power connector ................................................................................................. 6
Power indicator ................................................................................................... 6
Power switch ...................................................................................................... 6
Practical examples ............................................................................................ 21
Preparing the scanner ....................................................................................... 11
Document eject tray ................................................................................. 11
Document feed tray ................................................................................. 11
Document stopper ................................................................................... 11

R
Replacement parts ............................................................................................ 39
Replacement parts Retard roller
Attaching ................................................................................................. 32
Removing ................................................................................................ 31

- 41 -

Chapter 3 Appendix
Roller, replacing
Counter, resetting .................................................................................... 34
Replacement cycle ................................................................................... 29

S
Scan Panel ........................................................................................................ 18
Scanning methods ............................................................................................ 16
Service .............................................................................................................. 35
Setup disc ........................................................................................................... 8
Custom Installation .................................................................................... 8
Read Manuals ............................................................................................ 8
Typical Installation ..................................................................................... 8
Special scanning
11" X 17"/A3 (single-sided) ...................................................................... 19
B&W and color pages mixed ................................................................... 18
Background, removing ............................................................................. 20
Bleed through, reducing .......................................................................... 20
Deleting the lines of a specified color ...................................................... 20
Different sized documents ....................................................................... 19
Enhancing the shadows ........................................................................... 20
Enhancing the text ................................................................................... 18
Extracting text data for keyword search ................................................... 21
File size, reducing .................................................................................... 20
Moire, reducing ....................................................................................... 20
Security setting for PDF ........................................................................... 21
Skipping blank pages ............................................................................... 19
Text orientation, correcting ...................................................................... 20
Specifications ................................................................................................... 38
System requirements .......................................................................................... 7

T
Troubleshooting ................................................................................................ 35
Typical Installation .............................................................................................. 8

U
USB connector .................................................................................................... 6
USB Link switch .................................................................................................. 4

- 42 -

CANON ELECTRONICS INC.
1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPAN
CANON U.S.A. INC.
ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A.
CANON CANADA INC.
6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA
CANON EUROPA N.V.
BOVENKERKERWEG 59-61, P.O.BOX 2262, 1180 EG AMSTELVEEN, THE NETHERLANDS
CANON LATIN AMERICA, INC.
703 WATERFORD WAY, SUITE 400 MIAMI, FLORIDA 33126, U.S.A.
CANON AUSTRALIA PTY. LTD.
1 THOMAS HOLT DRIVE, NORTH RYDE, SYDNEY. N.S.W, 2113. AUSTRALIA
CANON SINGAPORE PTE. LTD.
1 HARBOUR FRONT AVENUE #04-01, KEPPEL BAY TOWER, SINGAPORE 098632
CANON HONGKONG COMPANY LTD.
19TH FLOOR, THE METROPOLIS TOWER, 10 METROPOLIS DRIVE, HUNGHOM, KOWLOON, HONG KONG.

PUB. CE-IE-603

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