Canon Imageclass D420 Operation Manual Basic Guide

2014-12-12

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Basic Operation Guide
Before Using the Machine
Documents and Print Media
Copying
Printing

Network
Settings from a PC
Maintenance
Troubleshooting

Machine Settings

Please read this guide before operating this product.
After you finish reading this guide, store it in a safe place for future reference.

Manuals for the Machine

Manuals for the Machine
The manuals for this machine are divided as follows. Please refer to them for detailed information.
Read this manual first.

Overview of Machine Functions
Set Up the Machine to Suit Your Purposes
Set Up the Machine
Set Up Network Connection
Set Up Computers and Software
Appendix

Read this manual next.

Basic Operation Guide
Read this manual to learn
information about basic operations
and machine functions.

Manuals for the Machine

Read this manual to learn the
required settings and connections
before using the machine.

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This Document
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Before Using the Machine
Documents and Print Media
Copying
Printing
Scanning
Network
Settings from a PC
Maintenance
Troubleshooting
Machine Settings
Appendix

Read the sections of these manuals that correspond to your intended use.

e-Manual
Read this manual to learn detailed
information about advanced
machine operations and functions,
and how to customize machine
settings.

(Located on Manual CD)
● Copy/Print/Scan/Settings from a PC/Network
Settings/Security
● Troubleshooting
● Maintenance
● Specifications

● Considerable effort has been made to make sure that the manuals for the machine are free of inaccuracies

and omissions. However, as we are constantly improving our products, if you need an exact specification,
please contact Canon.
● The machine illustration in this manual may differ slightly from your machine.

Overview of the Machine Functions
Depending on the system configuration and product purchased, some functions may not be
available.

Copying
Overview of the Machine Functions

You can use various copy functions.

Basic Operation Guide
Copying (see on p. 3-1)

Printing
You can use various print functions
by printing from a computer.

Basic Operation Guide
Printing (see on p. 4-1)

Scanning
You can retrieve documents scanned
with this machine to your computer.

Basic Operation Guide
Scanning (see on p. 5-1)

Overview of the Machine Functions

Network
(D460 Only)

This machine can be connected to a
network. Connecting to a network enables
you to use various functions.

Basic Operation Guide
Network (see on p. 6-1)

e-Manual
Network Settings

Remote User
Interface
(D460 Only)

You can set and manage this machine
easily and quickly from a computer.

Basic Operation Guide
Settings from a PC (see on p. 7-1)

e-Manual
Settings from a PC

Manuals for the Machine...................................i
Preface............................................................... vii
Available Features............................................... vii
How to Use This Guide................................... viii
Symbols Used in This Manual........................ viii
Keys and Buttons Used in This Manual....... viii
Abbreviations Used in This Manual............. viii
Illustrations Used in This Manual.................... ix
Safety Precautions..............................................x
Important Safety Instructions............................x
Handling and Maintenance................................x
Location................................................................... xi
Power Supply....................................................... xiii
Customer Support (U.S.A.).............................. xiii
Customer Support (Canada)........................... xiii
Legal Notices................................................... xiv
IPv6 Ready Logo................................................. xiv
Trademarks........................................................... xiv
Copyright............................................................... xv
Third Party Software.......................................... xvi
The Software Subjected to the Other
Conditions............................................................xvii
Disclaimers...........................................................xvii
For CA, USA only................................................xvii
Legal Limitations on the Usage of Your
Product and the Use of Images....................xvii
FCC (Federal Communications
Commission)......................................................xviii
Laser Safety..................................................... xix
CDRH Regulations.............................................. xix

1 Before Using the Machine.......1-1
Machine Components...................................1-2
External View (Front)........................................ 1-2
External View (Back)......................................... 1-5
Operation Panel..............................................1-8
iv

Display (Standby Mode)............................. 1-10
Copy Mode........................................................1-10
Scan Mode.........................................................1-10
Toner Cartridge............................................ 1-11
Maintaining the Toner Cartridge...............1-12
Checking the Toner Level.............................1-12
Entering Characters.................................... 1-14
Timer Settings.............................................. 1-16
Setting the Sleep Mode................................1-16

2 Documents and Print
Media .......................................2-1
Documents Requirements............................2-2
Scanning Area.................................................2-3
Placing Documents........................................2-4
On the Platen Glass........................................... 2-4
In the ADF (D460/D440 Only)....................... 2-5
Paper Requirements......................................2-6
Printable Area.................................................2-7
Loading Paper.................................................2-8
In the Paper Cassette....................................... 2-8
In the Multi-Purpose Tray.............................2-11
Setting Paper Size and Type...................... 2-14
For the Paper Cassette...................................2-14
For the Multi-Purpose Tray...........................2-15

3 Copying ...................................3-1
Overview of Copy Functions........................3-2
Basic Copying Method...................................3-4
Canceling Copy Jobs......................................3-5
Selecting Image Quality................................3-6
Adjusting Density...........................................3-8
Adjusting Automatically................................. 3-8
Adjusting Manually........................................... 3-9

4 Printing ....................................4-1
Overview of the Print Functions..................4-2
Introduction to Using Print Functions........4-4
Printing Documents from a Computer.......4-5
Scaling Documents........................................4-7
Printing Multiple Pages on One Sheet.......4-9
2-Sided Printing........................................... 4-10
Checking and Canceling Print Jobs.......... 4-11

5 Scanning ..................................5-1
Overview of Scanner Functions...................5-2
Introduction to Using Scanner
Functions..........................................................5-3
For Scanning Documents to a Computer
Connected with USB Cable............................ 5-3
For Scanning Documents from a
Networked Computer (D460 Only)............. 5-3
Basic Scanning Operations...........................5-4
Scanning Documents to a Computer
Connected with USB Cable............................ 5-4
Scanning Documents from a Networked
Computer (D460 Only).................................... 5-4

Canceling Scan Jobs to a Computer
Connected with USB Cable............................ 5-5

6 Network (D460 Only) ..............6-1
Flowchart for Setting Up Network..............6-2
What is the Network?.....................................6-3
Overview of Network Functions..................6-4

7 Settings from a PC (D460
Only).........................................7-1

Enlarge/Reduce Images............................. 3-10
Preset Zoom......................................................3-10
Custom Copy Ratio.........................................3-11
Collating Copies........................................... 3-13
Multiple Documents onto One Sheet
(2 on 1)........................................................... 3-15
2 on 1 Combination........................................3-15
Copying ID Card...............................................3-16
2-Sided Copying.......................................... 3-18
1 to 2-Sided Copying......................................3-19
2 to 2-Sided Copying (D460 Only).............3-20
2 to 1-Sided Copying (D460 Only).............3-21
Selecting Paper Size Group....................... 3-22
Changing Standard Mode.......................... 3-23
Printing a Sample Page.............................. 3-24
Viewing Copy Settings............................... 3-25

Overview of Remote UI.................................7-2
Starting the Remote UI..................................7-4

8 Maintenance ...........................8-1
Cleaning the Machine....................................8-2
Exterior.................................................................. 8-2
Interior................................................................... 8-2
Fuser Roller.......................................................... 8-5
Scanning Area..................................................... 8-6
Replacing the Toner Cartridge.....................8-9
When a Message Appears.............................. 8-9
Redistributing Toner.......................................8-10
Replacing the Toner Cartridge with a
New One.............................................................8-12
Recycling Used Cartridges......................... 8-17
The Clean Earth Campaign - The
Canon Cartridge Return Program..............8-17
U.S.A. PROGRAM..............................................8-18
Canadian Program – Programme au
Canada................................................................8-21
Transporting the Machine......................... 8-23
D460.....................................................................8-23
For D440/D420.................................................8-26

9 Troubleshooting .....................9-1
Clearing Jams..................................................9-2
Document Jams................................................. 9-2
Paper Jams........................................................... 9-5

Error Messages............................................. 9-16
If is
displayed....................................................... 9-18
Reloading the Paper.......................................9-18
Changing the Paper Size Setting...............9-18
If a Power Failure Occurs............................ 9-19
If You Cannot Solve a Problem.................. 9-20
Customer Support (U.S.A.)...........................9-20
Customer Support (Canada)........................9-20
Contents

10 Machine Settings ..................10-1
Machine Settings......................................... 10-2
Printing USER DATA LIST...............................10-2
Accessing the Setting Menu........................10-2
Setting Menu................................................ 10-3
COMMON SETTINGS.......................................10-3
COPY SETTINGS................................................10-3
PRINTER SETTINGS..........................................10-4
TIMER SETTINGS..............................................10-4
ADJUST./CLEANING........................................10-4
SYSTEM SETTINGS...........................................10-5

11 Appendix ...............................11-1
Specifications............................................... 11-2
General................................................................11-2
Copier..................................................................11-3
Printer..................................................................11-3
Scanner (Scanning via USB).........................11-3
Scanner (Scanning via Network)................11-3
Index.............................................................. 11-5

Preface
Thank you for choosing a Canon product. Before using the machine, please read the
following instructions for your safety.

Available Features
Preface

The table below shows the available features.
: available
—: not available

Remote UI
(Network
Board)

imageCLASS
D460

imageCLASS
D440

imageCLASS
D420

How to Use This Guide

How to Use This Guide
Symbols Used in This Manual
The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and
instructions that should be observed for safety.

How to Use This Guide

Indicates a warning that may lead to death or serious injury if not observed.
Explains how to avoid actions that could injure you or damage your machine.
Explains operating restrictions and how to avoid minor difficulties.

Keys and Buttons Used in This Manual
The following symbols and key names are a few examples of how keys to be pressed are expressed in this
manual.
– Operation Panel Keys: + [Key name]
[Stop/Reset].
Example:
– Buttons on the computer operation screen: [Button name]
Example: [OK]
– Information in the display appears in angle brackets: .

Abbreviations Used in This Manual
In this manual, product names and model names are abbreviated as follows:
Microsoft Windows 2000 operating system : Windows 2000
Microsoft Windows XP operating system : Windows XP
Microsoft Windows Vista operating system : Windows Vista
Microsoft Windows 7 operating system : Windows 7
Microsoft Windows Server 2003 operating system : Windows Server 2003
Microsoft Windows Server 2008 operating system : Windows Server 2008
Microsoft Windows operating system : Windows

How to Use This Guide

Illustrations Used in This Manual

How to Use This Guide

Illustrations used in this manual are the model D460. When there is any difference among D460, D440 and
D420, it is clearly indicated in the text, e.g., “For D460.”
For information on the standard features for each model, see “Available Features,” on p. vii.
The display used in this manual is the factory preset display for the D460 in default setting. Depending on the
system configuration and product purchased, the appearance of the display may differ.

Safety Precautions

Safety Precautions
Important Safety Instructions
Except as specifically described in this guide, do not attempt to service the machine yourself. Never attempt to disassemble the
machine: opening and removing its interior covers will expose you to dangerous voltages and other risks. For all service, contact your
local authorized Canon dealer.
Safety Precautions

Handling and Maintenance
Be careful when removing printed paper from output trays or when aligning it, because it may be hot and result in burn injury.

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Follow all warnings and instructions marked on the machine.
Do not subject the machine to strong physical shocks or vibrations.
Always unplug the machine before moving or cleaning it.
To avoid paper jams, never unplug the power cord, open the left cover or add or remove paper in the
machine while printing.
When transporting the machine, be sure to remove the toner cartridge from the machine.
Place the toner cartridge in its original protective bag or wrap it in a thick cloth to prevent exposure to light.
Always grip the handle on the sides of the machine when you lift the machine. Never lift the machine by
any of its trays or attachments.
Do not insert any objects into the slots or openings on the machine since they may touch dangerous
voltage points or short out parts. This could result in fire or electric shock.
Do not allow small objects (such as pins, paper clips, or staples) to fall into the machine.
To avoid spillage in or around the machine, do not eat or drink near it.
Keep the machine clean. Dust accumulation can prevent the machine from operating properly.
Toner cartridge for this machine will be available for at least seven (7) years (or any such longer period as
required by applicable laws) after production of this machine model has been discontinued.
Unplug the machine from the wall outlet and contact your local authorized Canon dealer in any of the
following cases:
• When the power cord or plug is damaged or frayed.
• If liquid or small object has fallen into the machine.
• If the machine has been exposed to rain or water.
• If the machine does not operate normally when you have followed the instructions in this guide. Adjust
only those controls that are covered by the instructions in this guide. Improper adjustment of other
controls may result in damage and may require extensive work by a qualified technician to restore the
product to normal operation.
• If the machine has been dropped.
• If the machine exhibits a distinct change in performance, indicating a need for servicing.

Safety Precautions

– Do not place your hands, hair, clothing, etc., near the exit and feed rollers. Even if the machine is not in
operation, your hands, hair, or clothing may get caught in the rollers, which may result in personal injury or
damage if the machine suddenly starts printing.
– Be careful when removing printed paper from paper delivery tray or when aligning it, because it may be hot
and result in burn injury.

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Place the machine on a flat, stable, vibration-free surface that is strong enough to support its weight.
Place the machine in a cool, dry, clean, well ventilated place.
Make sure the area is free from dust.
Make sure the location is not exposed to high temperature or humidity.
Keep the machine away from direct sunlight as this can damage it. If you have to place the machine near a
window, install heavy curtains or blinds.
Do not use the machine near water. Make sure that no wet or humid objects come into contact with the
machine.
Do not use or store the machine outdoors.
Do not place the machine near devices that contain magnets or generate magnetic fields, such as speakers.
If possible, place the machine near an existing telephone line outlet for easy connection of the telephone
line cord, and to avoid the expense of installing a new outlet.
Place the machine near a standard 120 V AC (60 Hz) power outlet.
To ensure reliable operation of the machine and to protect it from overheating (which can cause it to
operate abnormally and create a fire risk), do not block the exhaust vent. Never block or cover any openings
on the machine by placing it on a bed, sofa, rug, or other similar surface. Do not place the machine in a
cupboard or built-in installation, or near a radiator or other heat source unless proper ventilation is
provided. Leave at least 4" (100 mm) around all sides of the machine.

Safety Precautions

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Safety Precautions

Safety Precautions

– Do not stack boxes or furniture around the power outlet. Keep the area free so you can reach the outlet
quickly. If you notice anything unusual (smoke, strange odors, noises) around the machine, unplug the
power cord immediately. Contact your local authorized Canon dealer.
– Do not allow anything to rest on the power cord, and do not place the machine where the cord will be
walked on. Make sure the cord is not knotted or kinked.

Safety Precautions

Power Supply
– During electrical storms, unplug the power cord from the power outlet.
– Whenever you unplug the power cord, wait at least five seconds before you plug it in again.
– Do not plug the power cord into an uninterruptible power supply (UPS).
This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please move away from this product
and consult your doctor.

Safety Precautions

Customer Support (U.S.A.)
Your machine is designed with the latest technology to provide trouble-free operation. If you encounter a
problem with the machine’s operation, try to solve it by using the information in Chapter 9. If you cannot solve
the problem or if you think your machine needs servicing, contact Canon Customer Care Center at 1-800-OKCANON between the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday. On-line support for 24 hours
is also available at the website.
http://www.canontechsupport.com/

Customer Support (Canada)
Canon Canada Inc., offers a full range of customer technical support options*:
– For step-by-step troubleshooting, e-mail technical support, the latest driver or document downloads, and
answers to frequently asked questions, visit http://www.canon.ca/
– Free live technical support 9 A.M. to 8 P.M. EST Monday through Friday (excluding holidays) for products still
under warranty 1-800-652-2666
– For the location of the authorized service facility nearest you, visit http://www.canon.ca/ or 1-800-652-2666
– If the problem cannot be corrected by using one of the above technical support options, repair options are
available at the time of your call to the live technical support number above or via the website at http://
www.canon.ca/
*Support program specifics are subject to change without notice.

Legal Notices
As an ENERGY STAR Partner, Canon U.S.A., Inc. has determined that this product meets
the ENERGY STAR Program for energy efficiency.

The International ENERGY STAR Office Equipment Program is an international program
that promotes energy saving through the use of computers and other office
equipment.
The program backs the development and dissemination of products with functions
that effectively reduce energy consumption. It is an open system in which business
proprietors can participate voluntarily.
The targeted products are office equipment, such as computers, displays, printers,
facsimiles, and copiers. The standards and logos are uniform among participating
nations.

IPv6 Ready Logo
The protocol stack included in this machine has obtained the IPv6 Ready Logo Phase1 established by the IPv6 Forum.

Trademarks
Canon, the Canon logo, imageCLASS, and NetSpot are trademarks of Canon Inc. Microsoft, Windows, Windows
Server, and Windows Vista are trademarks or registered trademarks of Microsoft Corporation in the U.S. and/or
other countries.
All other product and brand names are registered trademarks, trademarks or service marks of their respective
owners.

Copyright
Copyright © 2010 by Canon Inc. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without
the prior written permission of Canon Inc.
This product contains software made available to Canon Inc. or its licenser(s) under the terms (a) through (c)
listed below.
Legal Notices

(a)
Copyright © 1990 The Regents of the University of California.
All rights reserved.
Redistribution and use in source and binary forms are permitted provided that the above copyright notice
and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and
other materials related to such distribution and use acknowledge that the software was developed by the
University of California, Berkeley. The name of the University may not be used to endorse or promote products
derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED “AS IS’’ AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING,
WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
The software was developed by the University of California, Berkeley.
(b)
Copyright © 1995, 1996 Cygnus Support.
All rights reserved.
Redistribution and use in source and binary forms are permitted provided that the above copyright notice
and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and
other materials related to such distribution and use acknowledge that the software was developed at Cygnus
Support, Inc. Cygnus Support, Inc. may not be used to endorse or promote products derived from this
software without specific prior written permission.
THIS SOFTWARE IS PROVIDED “AS IS’’ AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING,
WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
The software was developed at Cygnus Support, Inc.

(c)
Copyright © 1994, 1997 Cygnus Solutions.
All rights reserved.

Redistribution and use in source and binary forms are permitted provided that the above copyright notice
and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and
other materials related to such distribution and use acknowledge that the software was developed at Cygnus
Solutions. Cygnus Solutions may not be used to endorse or promote products derived from this software
without specific prior written permission.
THIS SOFTWARE IS PROVIDED “AS IS’’ AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING,
WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
The software was developed at Cygnus Solutions.

Third Party Software
This product includes software and/or software modules that are licensed by third parties (LICENSORS). Use
and distribution of this software and/or software modules (the “SOFTWARE”) are subject to conditions (1)
through (9) below unless the other conditions accompany the software and/or software module. In such
cases, these software and/or software module are subject to the other conditions.
(1) You agree that you will comply with any applicable export control laws, restrictions or regulations of the
countries involved in the event that the SOFTWARE is shipped, transferred or exported into any country.
(2) LICENSORS retain in all respects the title, ownership and intellectual property rights in and to the
SOFTWARE. Except as expressly provided herein, no license or right, expressed or implied, is hereby conveyed
or granted by Canon’s licenser to you for any intellectual property of LICENSORS.
(3) You may use the SOFTWARE solely for use with the Canon product you purchased (the “PRODUCT”).
(4) You may not assign, sublicense, market, distribute, or transfer the SOFTWARE to any third party without
prior written consent of Canon and LICENSORS.
(5) Notwithstanding the foregoing, you may transfer the SOFTWARE only when (a) you assign all of your rights
to the PRODUCT and all rights and obligations under the conditions to transferee and (b) such transferee
agrees to be bound by all these conditions.
(6) You may not decompile, reverse engineer, disassemble or otherwise reduce the code of the SOFTWARE to
human readable form.
(7) You may not modify, adapt, translate, rent, lease or loan the SOFTWARE or create derivative works based on
the SOFTWARE.
(8) You are not entitled to remove or make separate copies of the SOFTWARE from the PRODUCT.
(9) The human-readable portion (the source code) of the SOFTWARE is not licensed to you.

The Software Subjected to the Other Conditions
Please refer to e-Manual on a CD-ROM bundled with this product, for more detail and corresponding license
conditions.

The information in this document is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR
IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT.
CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY
NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.

For CA, USA only
Included battery contains Perchlorate Material - special handling may apply.
See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ for details.

Legal Limitations on the Usage of Your Product and the Use of Images
Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as
scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in
criminal and/or civil liability.
A non-exhaustive list of these documents is set forth below. This list is intended to be a guide only. If you are
uncertain about the legality of using your product to scan, print or otherwise reproduce any particular
document, and/or of the use of the images scanned, printed or otherwise reproduced, you should consult in
advance with your legal advisor for guidance.
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Paper Money
Money Orders
Certificates of Deposit
Postage Stamps (canceled or uncanceled)
Identifying Badges or Insignias

– Selective Service or Draft Papers
– Checks or Drafts Issued by Governmental
Agencies
– Motor Vehicle Licenses and Certificates of Title

Travelers Checks
Food Stamps
Passports
Immigration Papers
Internal Revenue Stamps (canceled or
uncanceled)
– Bonds or Other Certificates of Indebtedness
– Stock Certificates

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– Copyrighted Works/Works of Art without
Permission of Copyright Owner

FCC (Federal Communications Commission)
imageCLASS D460/D440/D420: F156600
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference,
and
(2)

this device must accept an interference received, including interference that may cause undesired
operation.

This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in this manual. If you
make such changes or modifications, you could be required to stop operation of the equipment.
If your equipment malfunctions, please contact your local authorized Canon dealer from whom you
purchased the equipment (if under warranty), or with whom you have a servicing contact. If you are not sure
who to contact, and have both purchased and are using the equipment in the U.S.A., please refer to the
“SUPPORT” page on Canon U.S.A.’s Web site (http://www.usa.canon.com).
Canon U.S.A., Inc.
One Canon Plaza, Lake Success, NY 11042, U.S.A.
TEL No. (516)328-5600

Laser Safety
This machine complies with 21 CFR Chapter 1 Subchapter J as a Class 1 laser product under the U.S.
Department of Health and Human Services (DHHS) Radiation Performance Standard according to the
Radiation Control for Health and Safety Act of 1968. This means that the machine does not produce hazardous
radiation.
Since radiation emitted inside the machine is completely confined within protective housings and external
covers, the laser beam cannot escape from the machine during any phase of user operation.
Laser Safety

CDRH Regulations
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration
implemented regulations for laser products on August 2, 1976. These regulations apply to laser products
manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States.
Use of controls, adjustments, or performance of procedures other than those specified in this manual may result in hazardous radiation
exposure.

The label is attached to the laser scanner machine inside the machine and is not in a user access area.

This machine is confirmed as the class 1 laser product in IEC60825-1:2007.

Before Using the
Machine

This chapter describes what you should know before using this machine, such as the names of the parts and their
functions, and basic settings to use various functions.

Before Using the Machine

Machine Components..................................................1-2
External View (Front)...........................................................1-2
External View (Back).............................................................1-5
Operation Panel............................................................1-8
Display (Standby Mode).............................................1-10
Copy Mode........................................................................... 1-10
Scan Mode............................................................................ 1-10
Toner Cartridge...........................................................1-11
Maintaining the Toner Cartridge.................................. 1-12
Checking the Toner Level............................................... 1-12
Entering Characters....................................................1-14
Timer Settings.............................................................1-16
Setting the Sleep Mode................................................... 1-16

Machine Components

Machine Components
This section describes the parts names of the machine and their functions.

External View (Front)

● D460
Before Using the Machine

Machine Components

Before Using the Machine

①ADF (Automatic Document Feeder)
Holds documents and feeds them automatically
into the scanning area.
②Slide guides
Adjust to the width of the document.
③Document feeder tray
Holds documents.
④Document delivery tray
Receives documents.
⑤Operation panel
Controls the machine.

⑪Paper stopper
Prevents the paper from falling off the output
tray. Open the paper stopper from its original
position for LTR/A4 paper. For LGL paper, pull out
the output tray extension first, and then open the
paper stopper.
⑫Slide guides for multi-purpose tray
Adjust to the width of the paper.
⑬Paper guide rail
Holds the paper supply.

⑥Output tray
Receives copies and prints.

⑭Dust cover
Protects the paper supply in the paper cassette or
paper feeding tray from the dirt and dust.

⑦Paper cassette (For D460)/Paper feeding tray
(D440/D420)
Loads the paper supply.

⑮Multi-purpose tray
Feeds paper when you insert one by one
manually.

⑧Scanning area
Scans documents from the ADF.

⑯Scanning platform
Open this platform when replacing the toner
cartridge or clearing paper jams.

⑨Platen glass
Place documents.
⑩Output tray extension
Extends for the output tray.

⑰Main power switch
Turns the power ON or OFF.

Machine Components

⑱Platen glass cover
Open this cover when placing a document on the
platen glass.

Before Using the Machine
1-4

Machine Components

External View (Back)

Before Using the Machine
1-5

Machine Components

Before Using the Machine
1-6

Machine Components

Before Using the Machine

①Ethernet port (D460 Only)
Connect the network cable.
②USB port
Connect the USB (Universal Serial Bus) cable.
③Rear cover
Open this cover when clearing paper jams.
④Power socket
Connect the power cord.

Operation Panel

Operation Panel
This section describes the names and functions of the operation panel keys, and describes
all the parts on the operation panel.

Before Using the Machine
1-8

Operation Panel

①[Paper Settings] key
Press to specify the paper size and type for the
paper cassette or multi-purpose tray.

⑫[Stop/Reset] key
Press to stop a current job. Also, press to return
the machine to the standby mode.

②[Job Cancel/Status Monitor] key
Press to check and cancel jobs being processed
or waiting to be processed.

⑬Error indicator
Blinks when an error has occurred.

③[COPY] key
Press to switch to the Copy mode.
④[SCAN] key
Press to switch to the Scan mode.

⑥[2-Sided] key
D460:
Press to copy 2-sided documents.
D440/D420:
Press to copy 1-sided documents as 2-sided
copies.
⑦[Enlarge/Reduce] key
Press to enlarge or reduce copy ratio.
⑧[Density] key
Press to adjust the density for copy.
⑨[Image Quality] key
Press to select image quality for copy.
⑩[Collate/2 on 1] key
Press to collate copies, or press to set 2 on 1
copying.
Also press to set ID card copying.
⑪[Energy Saver] key
Press to set or cancel the Sleep mode manually.
The key lights green when the Sleep mode is set,
and goes off when the mode is canceled.

⑮[Start] key
Press to start copying and scanning.
⑯Numeric keys
Enter letters and numbers.

Before Using the Machine

⑤[Menu] key
Press to select or cancel the modes in Additional
Functions.

⑭Processing/Data indicator
Lights when the machine has waiting jobs.

⑰[Clear] key
Press to clear entered alphanumeric characters.
] key
⑱[
Press to increase the value for various settings.
Also press to see the next item in the menu.
⑲[OK] key
Press to accept a set function or mode.
Also press and hold to print a sample page when
you are in the copy mode. For details, see
“Printing a Sample Page,” on p. 3-24.
] key
⑳[
Press to decrease the value for various settings.
Also press to see the previous item in the menu.
㉑Display
Displays messages and prompts during
operation. Displays selection, text, and numbers
when adjusting the settings.
㉒[Report] key
Press to print the USER DATA LIST.

Display (Standby Mode)

Display (Standby Mode)
Copy Mode

This section describes the copy standby mode. Be
[COPY] to switch to the
sure to press
following display whenever using copy functions:

This section describes the scan standby mode. For
[SCAN] repeatedly to select or .

Before Using the Machine

①Zoom ratio
②Paper size
③Quantity
④Image quality
⑤Density

For D440/D420, press
.
SCANNING

[SCAN] to display

– Depending on your needs, you can change the standby
display which appears when the main power switch is turned
ON. For details, see “Introduction of the Machine,” in the eManual.
– When the main power switch is turned ON, the display
displays until the standby display appears.
– If the machine remains idle for one minute, the display returns
to the standby mode (Auto Clear Function).

Toner Cartridge

Toner Cartridge

* “ISO/IEC 19752” is the global standard related to “Method for the determination of toner
cartridge yield for monochromatic electrophotographic printers and multi-function
devices that may contain printer components” issued by ISO (International Organization
for Standardization).

Model Name
D460/D440/D420

Supported Canon Genuine
Toner Cartridge

Before Using the Machine

The average print yield of the Canon genuine starter toner cartridge which comes with the
machine is 1,000 pages, the Canon genuine replacement toner cartridge is 2,000 pages. The
page counts are on the basis of “ISO/ IEC 19752”* when printing A4 size paper with the
default print density setting. The level of toner consumption varies depending on the type
of documents printed. If your average document contains a lot of graphics, tables, or charts,
the average print yield of the toner cartridge will be fewer as they consume more toner.
When you are replacing a toner cartridge, be sure to use a toner cartridge designed for this
product. To purchase the Canon genuine replacement toner cartridge, contact your local
Canon dealer or Canon Customer Care Center (U.S.A.:1-800-OK-CANON, Canada:1-800-6522666).

Average Print Yield

Canon Cartridge 104 Starter

Canon Cartridge 104

Toner Cartridge

Maintaining the Toner Cartridge
Note the following when handling the toner
cartridge.

Before Using the Machine

– Do not place the toner cartridge in fire. Toner powder is
flammable.
– If there is a toner powder leakage, make sure not to inhale or
touch the toner powder. If it comes in contact with your skin,
rinse with cold water using soap. If you feel an irritation on
your skin or inhale the powder, consult a doctor immediately.
– When removing the toner cartridge from the machine, make
sure to remove it carefully. If not removed with care, the toner
powder may scatter and come in contact with your eyes and
mouth. If this happens, rinse with water and consult a doctor
immediately.
– Keep the toner cartridge away from small children. If they
ingest the toner powder, consult a doctor immediately.
– Do not disassemble the toner cartridge. The toner powder
may scatter and come in contact with your eyes and mouth. If
this happens, rinse with water and consult a doctor
immediately.

– Keep the toner cartridge away from computer screens, disk
drives, and floppy disks. The magnet inside the toner cartridge
may harm these items.
– Avoid locations subject to high temperature, high humidity, or
rapid changes in temperature.
– Do not expose the toner cartridge to direct sunlight or bright
light for more than five minutes.
– Store the toner cartridge in its protective bag. Do not open
the bag until you are ready to install the toner cartridge in the
machine.
– Save the toner cartridge’s protective bag in case you need to
repack and transport the toner cartridge at a later date.
– Do not store the toner cartridge in a salty atmosphere or
where there are corrosive gases such as from aerosol sprays.
– Do not remove the toner cartridge from the machine
unnecessarily.
– Do not open the drum protective shutter on the toner
cartridge. Print quality may deteriorate if the drum surface is
exposed to light or is damaged.
– Always hold the toner cartridge by its handle to avoid
touching the drum protective shutter.
– Do not place the toner cartridge in an upright or an upside
down position. If toner becomes caked in the toner cartridge,
it may become impossible to free it even by shaking the toner
cartridge.
– For optimum print quality, when you replace toner cartridges,
using Canon genuine ones is recommended.

– Be careful of counterfeit toner cartridges
Please be aware that there are counterfeit Canon toner
cartridges in the marketplace. Use of counterfeit toner
cartridge may result in poor print quality or machine
performance. Canon is not responsible for any malfunction,
accident or damage caused by the use of counterfeit toner
cartridge.
For more information,
see http://www.canon.com/counterfeit.

Checking the Toner Level
You can check the amount of toner remaining in the
toner cartridge.

Press [Job Cancel/Status Monitor]
repeatedly to select ,
then press [OK].
TONER

The toner level is displayed in the display at five
levels. If the toner gauge indicates that the toner
is empty, it is recommended that the toner
cartridge be replaced. (See “Replacing the Toner
Cartridge,” on p. 8-9.)
■ Toner full
TONER
0%

■ Toner high
TONER
0%

Toner Cartridge

■ Toner low
TONER
0%

■ Toner near empty
TONER
0%

■ Toner empty

Press [Stop/Reset] to return to the
standby mode.

Before Using the Machine

Entering Characters

Entering Characters
For displays that require alphanumeric entries, follow the procedure below to enter
characters.
Example: Enter .
You can enter the following characters in each input mode:

Before Using the Machine

– [numeric keys] to enter characters.
● Press – [numeric keys] repeatedly until the required character appears.
● Press to enter symbols.
● Press to switch between input modes:
– [A]: Letter mode
– [1]: Number mode
● Press [ ] or [ ] to move the cursor position.
● Press [Clear] to delete the character at the cursor position. Hold [Clear] to delete the entire entry.
1-14

Entering Characters

Press repeatedly until an uppercase
appears.
NAME
C

Press [
] to move the cursor to the
right, then press until an appears.
NAME
Ca

Press [
] to move the cursor to the
right, then press until an appears.

until an appears.

Before Using the Machine

Press [
] to move the cursor to the
right, then press until an appears.
NAME
Canon

Timer Settings
The timer settings enables you to set the Sleep Mode.

Setting the Sleep Mode
If the machine remains idle for a certain period of
time, it automatically enters the Sleep mode.
Before Using the Machine

The default settings are as follows:
– : ON
– : 5MIN.
We recommend that you use this option in the
default setting.

Press [
] or [
] to select , then press [OK].
MENU
8
TIMER

Press [
] or [
] to select , then press [OK].
AUTO

Press [
] or [
press [OK].
AUTO

] to select , then

Press [
] or [
] to select the desired
interval, then press [OK].
AUTO

– You can set the interval from 3 to 30 minutes
(in one-minute increments).
– You can also enter values using –
[numeric keys].

Press [Stop/Reset] to return to the
standby mode.

[Energy Saver] lights green when the
machine enters the Sleep mode.
– To enter the Sleep mode manually, press
[Energy Saver] on the operation panel.
– The machine will not enter the Sleep mode
when:
• the machine is in operation
• the Processing/Data indicator lights or blinks
• a message appears on the display and the
Error indicator blinks
• paper is loaded in the multi-purpose tray
• a paper jam occurs in the machine
– The machine will leave the Sleep mode when:
• you place documents in the ADF
• you press [Energy Saver] on the operation
panel
• a print job is sent from a computer, and the
print is started
–

Documents
and Print
Media

This chapter describes the types of paper and documents that can be used with the machine and how to load paper
in the paper cassette and the multi-purpose tray.

Documents and Print Media

Documents Requirements...........................................2-2
Scanning Area...............................................................2-3
Placing Documents.......................................................2-4
On the Platen Glass..............................................................2-4
In the ADF (D460/D440 Only)..........................................2-5
Paper Requirements.....................................................2-6
Printable Area...............................................................2-7
Loading Paper...............................................................2-8
In the Paper Cassette...........................................................2-8
In the Multi-Purpose Tray................................................ 2-11
Setting Paper Size and Type......................................2-14
For the Paper Cassette..................................................... 2-14
For the Multi-Purpose Tray............................................. 2-15

Documents Requirements

Documents Requirements
Platen Glass

Documents and Print Media

–
–
–
–
–

Plain paper
Thick documents
Photographs
Small documents (e.g., index cards)
Special types of paper (e.g., tracing
paper*1, transparencies*1, etc.)
– Books (Height: Maximum 1" (24 mm))

Plain paper (Multi-page documents of the
same size, thickness and weight or one-page
documents.)

Maximum 8 1/2" × 11 5/8"
(Maximum 216 × 297 mm)

Maximum 8 1/2" × 14" (Maximum 216 ×
356 mm)
Minimum 4 1/8" × 5 7/8" (Minimum 105 ×
148.5 mm)

Maximum 4.4 lb (2 kg)

11 to 28 lb (40 to 105 g/m2)

D460
Maximum 50 sheets*2
(Maximum 10 sheets for LGL documents)*2
D440
Maximum 35 sheets*2
(Maximum 10 sheets for LGL documents)*2

*1 When copying transparent documents such as tracing paper or transparencies, use a piece of plain white paper to cover the
document after placing it face-down on the platen glass.
*2 21 lb (80 g/m2) paper

● Do not place the document on the platen glass or in the ADF until the glue, ink or correction fluid on the

document is completely dry.
● To prevent document jams in the feeder, do not use any of the following:
• Wrinkled or creased paper
• Carbon paper or carbon-backed paper
• Curled or rolled paper
• Coated paper
• Torn paper
• Onion skin or thin paper
• Documents with staples or paper clips attached
• Paper printed with a thermal transfer printer
• Transparencies

Scanning Area
Make sure your document's text and graphics fall within the shaded area in the following
diagram. Note that the margin widths listed are approximate and there may be slight
variations in actual use.

Documents and Print Media
2-3

Placing Documents

Placing Documents
This section describes how to place your documents on the platen glass and in the ADF.

On the Platen Glass

Align the document with the appropriate
paper size marks.

Lift up the ADF.

Documents and Print Media

If your document does not match any of the
paper size marks, align the center of your
document with the arrow mark.

Place a document face down.

Placing Documents

Gently lower the ADF.

The document is ready for scanning.

Adjust the slide guides to the width of the
documents.

Neatly place the documents face up in
the document feeder tray.
Documents and Print Media

– When closing the ADF, be careful not to get
your fingers caught, as this may result in
personal injury.
– Do not press down the ADF forcefully, as this
may damage the platen glass and cause
personal injury.

Remove the document from the platen glass
when scanning is complete.

In the ADF (D460/D440 Only)

Fan the documents stack and even the
edges.

The documents are ready for scanning.

– Do not add or remove documents while they
are being scanned.
– When scanning is complete, remove the
documents from the document delivery tray to
avoid paper jams.
– Avoid using ADF to scan the same documents
more than 30 times. When scanned repeatedly,
documents can become folded or torn, which
may cause paper jams.
– If the feeder rollers are soiled from scanning
documents written in pencil, clean them. (See
“Cleaning the Machine,” on p. 8-2.)

Paper Requirements

Paper Requirements
Paper cassette

Multi-purpose tray

LTR, LGL, A4, B5, A5, Executive, Envelope (COM10 (#10), Monarch, DL, ISO-C5 (6 3/8" × 9"
(162 × 229 mm)), Oficio, Brazil-Oficio, Mexico-Oficio, Government-LTR, Government-LGL,
Foolscap, 3" × 5" to 8 1/2" × 14" (76 × 127 to 216 × 356 mm)

16 to 43 lb (60 to 163 g/m2)

Maximum 250 sheets (Height: maximum
1" (25 mm))

Plain Paper, Plain Paper L, Heavy Paper, Heavy Paper H, Transparency

Maximum 1 sheet

Documents and Print Media

The default paper size is LTR. If you use a different paper size, you need to change the paper size settings. (See “Setting Paper Size and
Type,” on p. 2-14.)

● To prevent paper jams, do not use any of the following:

• Wrinkled or creased paper
• Curled or rolled paper
• Coated paper
• Torn paper
• Damp paper
• Very thin paper
• Paper which has been printed on using a thermal transfer printer (Do not copy on the reverse side.)
● The following types of paper do not print well:
• Highly textured paper
• Very smooth paper
• Shiny paper
● Make sure the paper is free from dust, lint, and oil stains.
● Make sure to test paper before purchasing large quantities.
● Store all paper wrapped and on a flat surface until ready for use. Keep opened packs in their original
packaging in a cool, dry location.
● Store paper at 64.4°F–75.2°F (18°C–24°C), 40%–60% relative humidity.
● Use only the transparencies designed for laser printers. Canon recommends you to use Canon type
transparencies with this machine.

Printable Area
The shaded area indicates the approximate printable area of LTR paper. Note that the
margin widths listed are approximate and there may be slight variations in actual use.

Documents and Print Media
2-7

Loading Paper
This section describes how to load paper in the paper cassette and the multi-purpose tray.

The default paper size/type is set to and in the setting menu. When you load other size and/or type of
paper, change the paper size/type setting by pressing [Paper Settings]. (See “Setting Paper Size and Type,” on p. 2-14.)

In the Paper Cassette
Documents and Print Media

Follow the procedure below to load paper in the
paper cassette.

Slide out the paper guide rail (A).

Slide the side paper guides (A) to match
the size of paper.

Take out the dust cover.

Open the front panel of the paper
cassette.

If the paper guides do not fit the size of the paper,
the printout may be skewed.

Fan the paper stack and even the edges.

Load the paper into the paper cassette
with the print side up. Make sure the
paper stack sits below the small fin (A) on
the side paper guide.

Close the front panel of the paper
cassette.

Documents and Print Media

To load Legal-size paper, leave the front panel of
paper cassette open and adjust the paper guide
rail (A) for Legal size paper.

Adjust the paper guide rail to match the
size of paper.

Match up the edge of the dust cover (A)
and the edge of the paper cassette (B),
and place the cover on top of the
cassette.

● For D440/D420

Documents and Print Media

Open the paper feeding tray.

Take out the dust cover from inside the
machine.

Slide the side paper guides (A) to match
the size of paper.

If the paper guides do not fit the size of the paper,
the printout may be skewed.

Slide out the paper guide rail (A).

Fan the paper stack and even the edges.

Load the paper into the paper feeding
tray with the print side up. Make sure the
paper stack sits below the hook (A) on the
side paper guide.

In the Multi-Purpose Tray
Use the multi-purpose tray when you want to copy
or print on the different paper which is in the paper
cassette. Load paper one by one in the multipurpose tray.

Adjust the paper guide rail to match the
size of paper.

Spread the paper guides a little wider
than the actual paper width.

Documents and Print Media

– The paper in the multi-purpose tray is fed prior to the paper in
the paper cassette.
– The recommended envelopes are COM10 (#10), MONARCH,
DL, and ISOC5. Using other envelopes may affect the quality
of the printout.
– Make sure to set the correct paper size in the printer driver.
– When printing the USER DATA LIST, paper can be fed only
from the paper cassette. If paper is loaded into the multipurpose tray, appears.

Aligning the protrusions (A) on both sides
of the dust cover to the guides (B) inside
the machine, set the dust cover.

When setting paper, gently insert the
paper into the multi-purpose tray with
the print side up.

Documents and Print Media

When setting an envelope, gently insert the
envelope into the multi-purpose tray with the
print side up and the right edge (i.e., closer to
the stamp) first.

Slide the paper guides so that they fit to
both sides of the paper.

If the paper guides do not fit the size of the paper,
the print quality may be deteriorated.

Specify the size and the type of the paper
you load.
For details on how to specify the paper size and
type, see “Setting Paper Size and Type,” on p. 214.

● For D440/D420

When you load paper with a logo on, position the
paper with the print side up (logo side) and insert
it so that the top of the paper feeds first in the
multi-purpose tray.

Spread the paper guides a little wider
than the actual paper width.

When setting paper, gently insert the
paper into the multi-purpose tray with
the print side up.

If the paper guides do not fit the size of the
paper, the print quality may be deteriorated.

Specify the size and the type of the paper
you load.
For details on how to specify the paper size and
type, see “Setting Paper Size and Type,” on p. 214.

Documents and Print Media

When setting an envelope, gently insert the
envelope into the multi-purpose tray with the
print side up and the right edge (i.e., closer to
the stamp) first.

Slide the paper guides so that they fit to
both sides of the paper.

When you load paper with a logo on, position the
paper with the print side up (logo side) and insert
it so that the top of the paper is fed first in the
multi-purpose tray.

Setting Paper Size and Type

Setting Paper Size and Type
This section describes how to specify the paper size and type you are loading in the paper
cassette and the multi-purpose tray. Whenever you change the paper size and type in the
cassette and the tray, follow the procedure in this section to adjust the paper size and type
settings for the cassette and the tray.
The default settings are as follows:
– : LTR
– : PLAIN PAPER
Documents and Print Media

For the Paper Cassette

Press [Paper Settings] repeatedly to
select , then press [OK].
CASSETTE

Press [
] or [
] to select the paper
size, then press [OK].
Ex.

You can select from the following paper sizes:
, , , , ,
, , , ,
, , ,
, ,
,

Press [
] or [
] to select the paper
type, then press [OK].
Ex.

You can select from the following paper types:
– or *1 for
Plain paper (17 lb to 24 lb (64 g/m2 to 90 g/
m2))
– or *2 for
Heavy paper (Paper cassette: 28 lb to 34 lb
(105 g/m2 to 128 g/m2), Multi-purpose tray:
28 lb to 43 lb (105 g/m2 to 163 g/m2)) or
Envelope
– for Transparency
*1 If paper curls excessively when printed with
selected, select .
*2 If print fixing is not sufficient when printed
with selected, select .

If you have selected , , ,
, , or for
the paper size in step 2, is not
displayed.

Setting Paper Size and Type

For the Multi-Purpose Tray

Press [Paper Settings] repeatedly to
select , then press [OK].
MP

Press [
] or [
] to select the paper
size, then press [OK].
Ex.

Press [
] or [
] to select the paper
type, then press [OK].
Ex.

You can select from the following paper types:
– or *1 for
Plain paper (17 lb to 24 lb (64 g/m2 to 90 g/
m2))
– or *2 for
Heavy paper (Paper cassette: 28 lb to 34 lb
(105 g/m2 to 128 g/m2), Multi-purpose tray:
28 lb to 43 lb (105 g/m2 to 163 g/m2)) or
Envelope
– for Transparency
*1 If paper curls excessively when printed with
selected, select .
*2 If print fixing is not sufficient when printed
with selected, select .

Documents and Print Media

You can select from the following paper sizes:
, , , , ,
, , , ,
, , ,
, ,
,

If you have selected , , ,
, , or for
the paper size in step 2, is not
displayed.

Documents and Print Media

This chapter describes the copying features.

Overview of Copy Functions........................................3-2
Basic Copying Method.................................................3-4
Canceling Copy Jobs.....................................................3-5
Selecting Image Quality...............................................3-6
Adjusting Density.........................................................3-8
Adjusting Automatically....................................................3-8
Adjusting Manually..............................................................3-9
Enlarge/Reduce Images.............................................3-10
Preset Zoom........................................................................ 3-10
Custom Copy Ratio........................................................... 3-11
Collating Copies..........................................................3-13
Multiple Documents onto One Sheet (2 on 1)..........3-15
2 on 1 Combination.......................................................... 3-15
Copying ID Card................................................................. 3-16
2-Sided Copying.........................................................3-18
1 to 2-Sided Copying........................................................ 3-19
2 to 2-Sided Copying (D460 Only)............................... 3-20
2 to 1-Sided Copying (D460 Only)............................... 3-21
Selecting Paper Size Group.......................................3-22
Changing Standard Mode..........................................3-23
Printing a Sample Page..............................................3-24
Viewing Copy Settings...............................................3-25

Overview of Copy Functions

Overview of Copy Functions
In addition to enlarging/reducing copies, you can make 2-sided copies or use the 2 on 1
mode, which reduces 2 page documents to fit on one sheet of paper.

Copying
(p. 3-6)

Overview of Copy Functions

Basic Copying Method

Basic Copying Method
This section describes the basic procedure for copying.

Place documents on the platen glass or
load them in the ADF.

Use – [numeric keys] to enter the
desired copy quantity (1 to 99).
Ex.

– The copy quantity appears on the right side of
the display.
– If you make a mistake when entering values,
press [Clear] and enter the correct values.

You cannot change the copy quantity while the
machine is copying.

– For details, see “Placing Documents,” on p. 2-4.
– Close the ADF/platen glass cover after placing
your documents.
– For documents you can copy, see “Documents
Requirements,” on p. 2-2.

– If you want to adjust the image quality, see
“Selecting Image Quality,” on p. 3-6.
– If you want to adjust the density, see
“Adjusting Density” on p. 3-8.
– If you want to adjust the zoom ratio, see
“Enlarge/Reduce Images” on p. 3-10.

If you press and hold [OK] in the copy mode, a
sample page will be printed. For details, see
“Printing a Sample Page” on p. 3-24.

Canceling Copy Jobs

Canceling Copy Jobs
You can cancel scanning or ongoing jobs.

If you cancel a copy job during scanning, make sure to remove the document.

When the message
appears, press [
] to select .
COPYING?
NO

The job is canceled, and the copy quantity is
reset.

Selecting Image Quality

Selecting Image Quality
You can adjust the image quality of copies according to the types of documents. A correct
selection is necessary for the optimal reproduction of the colors of the document. These
settings return to the default values if the machine remains idle for a certain period of time
or if you press [Stop/Reset].
The default settings is .

Copying
– Combinations of these four modes (TEXT/PHOTO, TEXT, PHOTO, TEXT/PHOTO+) cannot be selected at the same time. If
you select one of these modes, the previously set mode is canceled.
– If the document is a transparency, select the document type, then adjust the exposure to the most appropriate level for
the document.

Place documents.

Press
[Image Quality] repeatedly
to select the document type.
– : For documents that contain
text and photos
– : For text documents
– : For documents that contain fine
text or photos
– : For documents that
contain fine text and photos

Copy density automatically changes to the
manual mode when , ,
or is set.

For details, see “Placing Documents,” on p. 2-4.

Selecting Image Quality

Use – [numeric keys] to enter the
desired copy quantity (1 to 99).
Ex.

If you want to copy multiple documents using
the platen glass, place a document and press
[Start] once for each page. When scanning is
complete, press [OK].

Adjusting Density

Adjusting Density
You can adjust the density to the most appropriate level for the document either
automatically or manually.
The default setting is (5).

Adjusting Automatically
You can adjust the density to the most appropriate
level for the document automatically.

Press
[Density] twice to select
, then press [OK].
DENSITY
AUTO

Place documents.

The image quality is automatically set to .

Use – [numeric keys] to enter the
desired copy quantity (1 to 99).
100%
A

For details, see “Placing Documents,” on p. 2-4.

If you want to copy multiple documents using
the platen glass, place a document and press
[Start] once for each page. When scanning is
complete, press [OK].

Adjusting Density

Adjusting Manually
You can adjust the density to the most appropriate
level for the document manually.

Use – [numeric keys] to enter the
desired copy quantity (1 to 99).
Ex.

Place documents.

If you want to copy multiple documents using
the platen glass, place a document and press
[Start] once for each page. When scanning is
complete, press [OK].

For details, see “Placing Documents,” on p. 2-4.

Press
[Density] to select the
manual mode.
Press [
] or [
] to adjust the copy
density, then press [OK].
DENSITY
-LT
– [
– [

]: to make light documents darker
]: to make dark documents lighter

– To cancel all settings, press [Stop/Reset].
– When you switch the mode by pressing the
mode keys such as
[SCAN], all settings
will be canceled. If you want to keep the
settings, set the density as follows:
[Menu] → → → → (See
“COPY SETTINGS,” on p. 10-3.)

Enlarge/Reduce Images

Enlarge/Reduce Images
You can convert a standard-sized document to a different standard-sized copy (preset
zoom), or you can enlarge or reduce images in 1% increments (custom copy ratio).
The default setting is <100%>.

Preset Zoom
You can enlarge or reduce standard size documents
to another standard paper size.

Place documents.

For details, see “Placing Documents,” on p. 2-4.

[Enlarge/Reduce].
RATIO
100%

Enlarge/Reduce Images

Press [
] or [
] to select the copy
ratio, then press [OK].

Place documents.

PRESET RATIO
78% LGL
–
–
–
–
–
–

<200% MAX.>
<129% STMT → LTR>
<100%>
<78% LGL → LTR>
<64%>
<50% MIN.>
For details, see “Placing Documents,” on p. 2-4.

Use – [numeric keys] to enter the
desired copy quantity (1 to 99).
Ex.

If you want to copy multiple documents using
the platen glass, place a document and press
[Start] once for each page. When scanning is
complete, press [OK].

Custom Copy Ratio
You can enlarge or reduce images by any copy ratio,
in 1% increments. The available copy ratios are from
50% to 200%.

[Enlarge/Reduce] twice.

When in the menu is set to or , the
preset copy ratios change as follows:
A: 50%, 70%, 100%, 141%, 200%
AB: 50%, 70%, 81%, 86%, 100%, 115%, 122%,
141%, 200%

Use – [numeric keys] to enter the
copy ratio, then press [OK].
Ex.

You can also use [ ] or [ ] to adjust the
zoom ratio. To increase the zoom ratio, press
[ ]. To decrease the copy ratio, press [ ].

To return the copy ratio to 100%, press
[Enlarge/Reduce] repeatedly to display
<100%>, then press [OK].

Enlarge/Reduce Images

Use – [numeric keys] to enter the
desired copy quantity (1 to 99).
Ex.

If you want to copy multiple documents using
the platen glass, place a document and press
[Start] once for each page. When scanning is
complete, press [OK].

Collating Copies

Collating Copies
You can sort copies into sets arranged in page order. This function is useful when making
handouts for meetings. This feature can be used together with both “2-Sided Copying,” (see
p. 3-18) and “Multiple Documents onto One Sheet (2 on 1),” (see p. 3-15).
The default setting is .

Place documents.

If is set to in
in ,
skip to step 4.

For details, see “Placing Documents,” on p. 2-4.

Collating Copies

[Collate/2 on 1].

– If you want to use and “2 on 1
Combination” (see p. 3-15) at the same time,
select , then press [OK].
– If you want to use and the 2sided copying at the same time, go to step 3
of “1 to 2-Sided Copying” (see p. 3-19), “2 to 2Sided Copying (D460 Only)” (see p. 3-20), or “2
to 1-Sided Copying (D460 Only)” (see p. 3-21).

Use – [numeric keys] to enter the
desired copy quantity (1 to 99).

* LTR
TEXT/PHOTO

If you want to copy multiple documents using
the platen glass, place a document and press
[Start] once for each page. When scanning is
complete, press [OK]. The machine prints the
remaining sets of copies.

– To cancel all settings, press [Stop/Reset].
– When you switch the mode by pressing the
mode keys such as
[SCAN], all settings
will be canceled. If you want to keep the
settings, set the collate mode as follows:
[Menu] → → → → (See
“COPY SETTINGS,” on p. 10-3.)”
– When scanning multiple page documents,
may appear in the display
and scanning may be canceled. If this happens,
press [Stop/Reset] to return to the standby
mode.

Multiple Documents onto One Sheet (2 on 1)

Multiple Documents onto One Sheet (2 on 1)
This mode enables you to reduce two-page documents to fit on one sheet of paper (1‑sided/
2‑sided).

2 on 1 Combination
2 on 1 mode automatically reduces two documents
to fit on the selected paper size. You can make wellorganized copies by copying multiple documents
onto one sheet. This mode enables you to cut print
costs by saving copy papers, and it is also useful for
saving space. This feature can be used together with
both ”Collating Copies” (see p. 3-13) and ”2-Sided
Copying” (see p. 3-18).
The default setting is .
The reduction ratio is automatically set so that the documents fit
onto the selected paper size.

Place documents.

For details, see “Placing Documents,” on p. 2-4.

Multiple Documents onto One Sheet (2 on 1)

Copying ID Card

Press
[Collate/2 on 1] repeatedly
to select <2 ON 1>, then press [OK].
COLLATE/2

– If you want to use <2 ON 1> and “Collating
Copies” (see p. 3-13) at the same time, select
, then press [OK].
– If you want to use <2 ON 1> and the 2-sided
copying at the same time, go to step 3 of “1 to
2-Sided Copying” (see p. 3-19), “2 to 2-Sided
Copying (D460 Only)” (see p. 3-20), or “2 to 1Sided Copying (D460 Only)” (see p. 3-21).
Copying

Use – [numeric keys] to enter the
desired copy quantity (1 to 99).
63%

You can make a copy of a 2-sided card onto one
side of a paper. This mode is useful when copying ID
cards.

* LTR
TEXT/PHOTO

– You must place a document on the platen glass when using
this function.
– The zoom ratio will automatically be set to <100%> with this
feature. You cannot change the copy size.
– The paper size you can use is LTR or A4. If you select other
paper size in the paper size setting, the ID card copy function
will be canceled automatically.
– When you select the ID card copy, the other copy settings you
made, such as the copy ratio and paper size, will be canceled
automatically.
– This function cannot be used with the 2 on 1 mode, the
collating mode, or the 2-sided copying mode.

Place a card on the platen glass.
– Place a card as indicated below.

– If you want to copy multiple documents using
the platen glass, place a document and press
[Start] once for each page. When scanning
is complete, press [OK].

– To cancel all settings, press
[Stop/Reset].
– A maximum of 1/8" (4 mm) margin will be
produced between the two reduced
documents in 2 on 1 copying.

– Align the center of a card with the arrow
mark.

Press
[Collate/2 on 1] repeatedly
to select , then press
[OK].
COLLATE/2 ON 1
ID CARD

Multiple Documents onto One Sheet (2 on 1)

Use – [numeric keys] to enter the
desired copy quantity (1 to 99).
Ex.

* LTR
TEXT/PHOTO

Turn and place the card.
– Place the card as indicated below.

– Align the center of a card with the arrow
mark.

To cancel all settings, press

2-Sided Copying

2-Sided Copying
This mode enables you to make 2-sided copies from 1-sided or 2-sided documents, or make
1-sided copies from 2-sided documents. This enables you to cut print costs in half when
copying in large quantities.
This feature can be used together with both “Collating Copies” (see p. 3-13) and “2 on 1
Combination” (see p. 3-15).
The default setting is .

Copying
Paper used to make 2-sided copies must conform to the following specifications:
– Paper size: LTR, A4 (envelopes cannot be used for 2-sided copying)
– Paper weight: 17 to 21 lb (64 to 80 g/m2)

2-Sided Copying

1 to 2-Sided Copying
You can make 2-sided copies from 1-sided
documents.

Place documents.

– : The front and back sides of the
copy will have the same top-bottom
orientation.
– : The front and back sides
of the copy will have the opposite topbottom orientation.

Press [2-Sided] to select <1 >2-SIDED>,
then press [OK].

For the landscape oriented documents:
When is selected, the front and
back sides of the copy will have the opposite topbottom orientation. When is
selected, the front and back sides of the copy will
have the same top-bottom orientation.

For details, see “Placing Documents,” on p. 2-4.

Press [
] or [
] to select or , then press
[OK].

Use – [numeric keys] to enter the
desired copy quantity (1 to 99).
Ex.

* LTR
TEXT/PHOTO

If there are odd number of documents when the
1-Sided to 2-Sided mode is used, the back side of
the last copy is left blank.

2-Sided Copying

If you want to copy multiple documents using
the platen glass, place a document and press
[Start] once for each page. When scanning is
complete, press [OK].

– To cancel all settings, press [Stop/Reset].
– When you switch the mode by pressing the
mode keys such as
[SCAN], all settings
will be canceled. If you want to keep the
settings, store the settings as follows:
[Menu] → → → <2-SIDED> (See “COPY SETTINGS,”
on p. 10-3.)
– You can skip step 4. In this case, the machine
scans 1-sided documents to make 2-sided,
copies.

2 to 2-Sided Copying (D460 Only)
You can make 2-sided copies from 2-sided
documents.

Press [2-Sided] repeatedly to select
<2 > 2-SIDED>, then press [OK].
2-SIDED
2

Press [
] or [
] to select or for the
document layout, then press [OK].
TYPE

ORIGINAL
BOOK TYPE

– : The front and back sides of the
document will have the same top-bottom
orientation.
– : The front and back sides
of the document will have the opposite topbottom orientation.

Press [
] or [
] to select or for the
output layout, then press [OK].
TYPE

Place documents in the ADF.

– : The front and back sides of the
copy will have the same top-bottom
orientation.
– : The front and back sides
of the copy will have the opposite topbottom orientation.

For details, see “Placing Documents,” on p. 2-4.

Use – [numeric keys] to enter the
desired copy quantity (1 to 99).
Ex.

* LTR
TEXT/PHOTO

2-Sided Copying

Press [2-Sided] to select <2 >1-SIDED>,
then press [OK].
2-SIDED

2 to 1-Sided Copying (D460 Only)

ORIGINAL
BOOK TYPE

Use – [numeric keys] to enter the
desired copy quantity (1 to 99).
Ex.

– : The front and back sides of the
document have the same top-bottom
orientation.
– : The front and back sides
of the document will have the opposite topbottom orientation.

Place documents in the ADF.

For details, see “Placing Documents,” on p. 2-4.

Press [
] or [
] to select or , then press
[OK].
TYPE

You can make 1-sided copies from 2-sided
documents.

– To cancel all settings, press [Stop/Reset].
– When you switch the mode by pressing the
mode keys such as
[SCAN], all settings
will be canceled. If you want to keep the
settings, store the settings as follows:
[Menu] → → → <2-SIDED> (See “COPY SETTINGS,”
on p. 10-3.)
– You can skip steps 5 and 6. In this case, the
machine scans 2-sided documents in the
orientation and outputs the
same way.
– If you press [Start] in step 5 after selected
, the machine scans 2-sided
documents in the
orientation and outputs the same way.

* LTR
TEXT/PHOTO

– To cancel all settings, press [Stop/Reset].
– When you switch the mode by pressing the
mode keys such as
[SCAN], all settings
will be canceled. If you want to keep the
settings, store the settings as follows:
[Menu] → → → <2-SIDED> (See “COPY SETTINGS,”
on p. 10-3.)
– You can skip step 4. In this case, the machine
scans 2-sided documents in the
orientation to make 1-sided copies.

Selecting Paper Size Group

Selecting Paper Size Group
This section describes how to select the paper size group.
The default setting is .

Press [
] or [
] to select , then press [OK].
MENU
2
COPY

Press [
] or [
] to select , then press [OK].
COPY SETTINGS
2
PAPER SIZE

Press [
] or [
] to select a paper size
group, then press [OK].
PAPER

You can select from the following paper size
groups: , ,

Changing Standard Mode

Changing Standard Mode
The Standard mode is the combination of copy modes that the machine automatically
applies when the power is turned ON, or when [Stop/Reset] is pressed. You can change
the Standard mode to suit your needs.
The default settings are the followings:
– :
– : (5)
– : <100%>
– :
– <2-SIDED>:

Press [
] or [
] to select , then press [OK].
MENU
2
COPY

Press [
] or [
] to select the desired
setting item, then press [OK].
STANDARD
1
IMAGE

SETTINGS
QUALITY

You can specify the following settings:
–
–
–
–
– <2-SIDED>

Press [
] or [
] to select , then press [OK].
COPY SETTINGS
1
STANDARD SETTINGS

If you press
[Stop/Reset] before pressing [OK],
the setting will not be registered.

Press [Stop/Reset] to return to the
standby mode.

[Menu] to return to the previous display.

Printing a Sample Page

Printing a Sample Page
This machine enables you to print a sample page. You can use this function to test how the
printouts will look with current settings.

– The paper size must be LTR.
– The paper type must be Plain Paper (17 to 21 lb (64 to 80 g/m2)).
– If the paper setting is not appropriate or the paper is not loaded correctly, printing does not start without any error
messages.
– You cannot cancel printing a sample page once printing has started.
– You cannot use this function while making copies, scanning documents, or printing reports/lists.

Press and hold [OK].
The sample page will be printed on the both
sides of the paper.

Viewing Copy Settings

Viewing Copy Settings
You can check the current copy settings for , <2-SIDED>, <2 ON 1>, and .

Press [Job Cancel/Status Monitor]
repeatedly to select ,
then press [OK].
VIEW

The current settings for , <2-SIDED>,
<2 ON 1>, and appear on the
LCD display.

This chapter describes the basic print features.

Overview of the Print Functions..................................4-2
Introduction to Using Print Functions........................4-4
Printing Documents from a Computer.......................4-5
Scaling Documents.......................................................4-7
Printing Multiple Pages on One Sheet........................4-9
2-Sided Printing..........................................................4-10
Checking and Canceling Print Jobs...........................4-11
Printing

Overview of the Print Functions

Overview of the Print Functions
2-sided printouts, collated printouts and enlarged/reduced printouts are available.

Overview of the Print Functions

Introduction to Using Print Functions

Introduction to Using Print Functions
Make sure that the printer driver is installed.
For installing the driver to send a print job to the machine over a network, see “Network
Connection (D460 Only)” in the Starter Guide, or “Network Connection (D460 Only)” in the
e-Manual.
For installing the driver to send a print job directly from your computer to the machine, see
“USB Connection” in the Starter Guide, or “USB Connection” in the e-Manual.

● Printer Driver

Using the printer driver, the various data processing tasks conventionally executed within the printer are
appropriately divided between the host computer and the printer to greatly reduce the overall printing time.
The workload can be delegated to match the output data, thus realizing a significant increase in speed
through optimization.
You can update your printer driver software and acquire information about Canon products on the Canon
home page (http://www.usa.canon.com). Driver software is updated every few months.

● XPS
The Canon XPS Printer Driver enables you to print documents in Windows Vista from applications that use the
XPS format, utilizing the features and characteristics of the XPS format to the maximum extent.
“When using the Canon XPS Printer Driver, make the setting from the machine as follows:
[Menu] → → →
To enable the setting, turn OFF the main power switch and then turn ON.
How to use the Canon XPS Printer Driver, see the Readme file and Help.”
– The Canon XPS Printer Driver supports Windows Vista only. If you select with other operating systems, the machine
cannot detect your computer.
– You cannot install the Canon XPS Printer Driver with the installer in the TCP/IP environment. How to install the Canon XPS Printer
Driver, see the Readme file.
– When using the Canon XPS Printer Driver, it is recommended to use Windows Vista Service Pack 1 for increasing the printing speed.

The available printer drivers may vary, depending on the machine and the version of Windows that you are using.

Printing Documents from a Computer

Printing Documents from a Computer
This section is the explanation of the basic procedure for printing from a computer (printer
driver). Make sure that the printer driver is installed on your computer. To check if the driver
is installed, see “Set Up Computers and Software” in the Starter Guide, or “Set Up
Computers and Software” in the e-Manual. For details on the printer driver settings, see
Online Help.

– Printing methods may differ depending on the applications you are using. For details, see the instruction manuals
provided with the application software.
– The display may differ according to the operating system or the model of the machine.

Open the document you want to print
from the application.

Select your printer from [Select Printer],
then click [Page Setup].
Printing

Select [Print] from the [File] menu.

The printer driver screen is displayed.

The [Print] dialog box is displayed.

Configure the required settings in the
printer driver screen.

Printing Documents from a Computer

Printing begins.
If you want to cancel printing, see “Checking and
Canceling Print Jobs,” on p. 4-11.

Scaling Documents

Scaling Documents
You can enlarge or reduce documents to match the output paper size, such as reducing a
document created in LTR size to print on STMT, or enlarging a document created in STMT
size to print on LTR.
There are two methods for scaling a document: select the output size of the document to
scale it automatically, or specify the scaling value manually.

– Depending on the selected page size and printer model you are using, you may not be able to magnify the document.
– Depending on the printer model you are using, you may not be able to magnify the document to the optimum ratio for
the selected page size.
– If you are using an application that enables you to enlarge or reduce the document, configure the settings in the
application.
– The display may differ according to the operating system or the model of the machine.

Display the [Page Setup] sheet.

Select the page size of the document you
created in the application from [Page
Size].

See “Printing Documents from a Computer” on
p. 4-5 on how to display the printer driver
screen.

Scaling Documents

Select the output size of the document
from [Output Size].

The document is scaled automatically according
to the settings made in [Page Size] and [Output
Size].

If you want to increase or decrease the
magnification manually, select [Manual
Scaling] → specify the scaling ratio for
[Scaling].

If the ratio is less than 25% or more than 200%,
the document is printed without scaling on the
paper specified in [Output Size].

On the [Print] dialog box, click [Print] or
[OK].

Printing Multiple Pages on One Sheet

Printing Multiple Pages on One Sheet
This mode enables you to reduce multiple pages to fit onto one sheet of paper. You can
make well-organized documents by editing multiple materials onto one sheet. And you can
cut down print costs by saving papers, and it is also useful for saving space.

– Although there may be a function for printing multiple copies depending on the application you are using, do not use it
together with this function. If you do, printing may not be executed correctly.
– You cannot enlarge and reduce manually when using this function.
– The display may differ according to the operating system or the model of the machine.

Display the [Page Setup] sheet.

Select the page order from [Page Order].

On the [Print] dialog box, click [Print] or
[OK].

See “Printing Documents from a Computer” on
p. 4-5 on how to display the printer driver
screen.

Select the page layout from [Page
Layout].
– Other than [2 Pages per Sheet], you can also
select [4 Pages per Sheet], [6 Pages per Sheet],
[8 Pages per Sheet], [9 Pages per Sheet], or [16
Pages per Sheet]. If you select [Poster [2 x 2]],
[Poster [3 x 3]], or [Poster [4 x 4]], you can print
out a poster that consists of multiple sheets of
paper.
– When reducing multiple pages to fit on a sheet,
you can also select the page order from the
[Page Order] pull‑down menu.

2-Sided Printing

2-Sided Printing
2-sided printing enables you to make 2-sided printouts. You can cut down print costs by half
when copying in large quantities.

The display may differ according to the operating system or the model of the machine.

Open the document you want to print
from the application.

Select [2-sided Printing] from [Print Style].

Select binding edge for the paper
printout from [Binding Location].

On the [Print] dialog box, click [Print] or
[OK].

Select [Print] from the [File] menu.

Select your printer from [Select Printer],
then click [Finishing] to open the dialog
box.

Checking and Canceling Print Jobs

Checking and Canceling Print Jobs
You can check the status of print jobs and cancel a job before the printing starts.

Make sure that the Processing/Data indicator is on or blinking. When the Processing/Data indicator is off, there are no jobs in the
memory of the print job status.

If you do not want to cancel the job, press [
to select .
CANCEL
< YES

Press [
] or [
] to scroll through the
job list, and check the status of the print
jobs.

Press [Stop/Reset] to return to the
standby mode.

If you select , press [
to select , then press [OK].

Press [Job Cancel/Status Monitor]
repeatedly to select or
, then press [OK].

If you want to cancel the job, go to the next
step. Otherwise, press [Stop/Reset] to return
to the standby mode.

Press [
] or [
] to select the job you
want to cancel, then press [OK].
Ex.

Press [
] or [
then press [OK].

0002
CANCEL
If you select in step 1, you do
not need to perform this procedure. Go to the
next step.
4-11

This chapter describes how to use scanner functions.

Overview of Scanner Functions...................................5-2
Introduction to Using Scanner Functions...................5-3
For Scanning Documents to a Computer
Connected with USB Cable...............................................5-3
For Scanning Documents from a Networked
Computer (D460 Only)........................................................5-3
Basic Scanning Operations..........................................5-4
Scanning Documents to a Computer Connected
with USB Cable......................................................................5-4
Scanning Documents from a Networked
Computer (D460 Only)........................................................5-4
Canceling Scan Jobs to a Computer Connected
with USB Cable......................................................................5-5

Overview of Scanner Functions

Overview of Scanner Functions
You can retrieve documents scanned with this machine to your computer connected with a
USB cable. You can also scan documents over the network.
* D440/D420 are not supported for scanning documents over the network.

Introduction to Using Scanner Functions

Introduction to Using Scanner Functions
This section describes the things that you must do before using scanner functions.
Make sure to set the following items first:

For Scanning Documents to a Computer Connected with USB Cable
● USB scanner driver
Install the USB scanner driver for scanning via USB. (See “Set Up Computers and Software,” in the Starter Guide
or “Setting Up the Machine,” in the e-Manual.)

For Scanning Documents from a Networked Computer (D460 Only)
● Network settings

Set the network settings to enable your machine to communicate over the network. (See “Network Settings
(D460 Only),” in the e-Manual.)
● Color Network ScanGear
Install the Color Network ScanGear scanner driver for scanning over the network. (See “Set Up Computers and
Software,” in the Starter Guide or “Setting Up the Machine,” in the e-Manual.)

Basic Scanning Operations

Basic Scanning Operations
This section describes the basic procedures for scanning documents.

Scanning Documents to a
Computer Connected with USB
Cable
This section describes the basic procedure for using
the operation panel of the machine to scan via USB.
Scanned documents are transmitted via USB to your
computer.

– Your machine must be connected via USB and the USB
scanner driver must be loaded to scan.
– For better scanning quality, we recommend that you place
documents on the platen glass. If you use the ADF, the
scanned image might not be clear.

Place documents.

Press
[SCAN] repeatedly to select
.

– If you are asked to select a program to launch,
select “MF Toolbox Ver4.9.” The scanned
document will be processed according to
your settings.
– When scanning is complete, a folder with the
scanning date will be created in the [My
Pictures] folder in the [My Documents] folder,
and your document will be saved in this
folder. (In Windows Vista/7, the folder will be
created in the [Pictures] folder.)

Scanning Documents from a
Networked Computer (D460 Only)
This section describes the basic procedure for using
Color Network ScanGear to scan over the network.
Scanned documents are transmitted over the
network to your computer.
– If you are using Color Network ScanGear for the first time after
installing it, the network scanner to be used must be selected
with the ScanGear Tool. For details, see “Scan,” in the e-Manual.
– For better scanning quality, we recommend that you place
documents on the platen glass. If you use the ADF, the
scanned image might not be clear.
– Printing documents from a computer and scanning
documents over the network cannot be processed at the
same time. If this happens, these documents are handled
differently depending on the following:
• If you print PC documents when the machine is scanning
documents, an error may occur. In this case, the machine
scans documents first, then starts printing the PC
documents when scanning is complete.
• If you scan documents when the machine is printing PC
documents, scanning is canceled. Wait for the PC
documents to be printed out, then perform the scanning
operation again.

Basic Scanning Operations

Place documents.

Press
[SCAN] repeatedly to select
.

Make scan settings on the [Main],
[Options], and [Scanner Info] sheets.

Start Color Network ScanGear from the
application on your computer.
For details, see “Scan,” in the e-Manual.
Scanning

For details about the settings in each sheet, refer
to the Online Help for that sheet.

Color Network ScanGear Main Window closes
and the scanned image is transferred to the
application. During scanning, a scanning
progress dialog box is displayed. To interrupt
scanning, click [Cancel].

Canceling Scan Jobs to a Computer
Connected with USB Cable
Follow the procedure below to cancel an ongoing
scan job via USB.

Click [OK] on the computer screen.

Network (D460 Only)

This chapter describes what the network is, what you can do with the network, and what you have to do to use the
machine with the network.
Flowchart for Setting Up Network..............................6-2
What is the Network?...................................................6-3
Overview of Network Functions..................................6-4

Network (D460 Only)

Flowchart for Setting Up Network

Flowchart for Setting Up Network
Follow the procedures in the flowchart below to set up each network function.

Network (D460 Only)
6-2

What is the Network?

What is the Network?
In the computer field, a network is a system of interconnected computers that communicate
with each other. This machine uses LAN. LAN is the abbreviation for “Local Area Network”
and means a network within a limited area (in an office, for example).

Network (D460 Only)
6-3

Overview of Network Functions

Overview of Network Functions
This section describes actions you can perform using the network function.

Network (D460 Only)
6-4

Settings from a
PC (D460 Only)

This chapter describes how to use Remote UI functions.

Overview of Remote UI................................................7-2
Starting the Remote UI................................................7-4

Settings from a PC (D460 Only)

Overview of Remote UI

Overview of Remote UI
The Remote UI enables you to check the machine’s status and manage the machine’s
functions from a Computer on the network using a web browser. Using the computer
keyboard, the management process, such as entering addresses to the address book will be
easier.

Settings from a PC (D460 Only)
7-2

Overview of Remote UI

By using Remote UI, you can set and confirm following functions.

Settings from a PC (D460 Only)
7-3

Starting the Remote UI

Starting the Remote UI
To start the Remote UI, follow the procedure described below.

Before you start the Remote UI, perform the following:
– Select in located in the , and verify the IP address of the
machine. If you do not know the IP address, consult with your network administrator. (See “Confirming IPv4 Address
Settings and Checking IPv4 Connection,” or “Confirming IPv6 Address Settings,” in “Network Settings (D460 Only),” in the eManual.)
– Set to in . (See “Setting the Use of HTTP,” in “Network Settings (D460 Only),” in the
e-Manual.)

Prepare the Network.
Set up the machine for use in a network, then
connect the machine and the computer to your
network router or a hub.
For details, see “Set Up Network Connection
(D460 Only),” in the Starter Guide, or “Set Up
Network Connection (D460 Only),” in “Setting Up
the Machine,” in the e-Manual.

Enter the IP address of the machine in
[Address] or [Location], then press [Enter]
on the keyboard.

Settings from a PC (D460 Only)

For details on how to check the IP address, see
“Confirming IPv4 Address Settings and Checking
IPv4 Connection,” or “Confirming IPv6 Address
Settings,” in “Network Settings (D460 Only),” in
the e-Manual.
The Remote UI screen appears.

Start the web browser.

Starting the Remote UI

■ In case that system manager password is
set:

Enter the required data.
The required data differ depending on the
authentication mode you are using.

① Select [Administrator Mode] or [End-User
Mode].

■ For default settings:
① Select [Administrator Mode] or [End-User
Mode].

If you want to change various settings, select
[Administrator Mode]. Selecting [End-User Mode],
you cannot change the settings.
If you want to change various settings, select
[Administrator Mode]. Selecting [End-User Mode],
you cannot change the settings.

Settings from a PC (D460 Only)

② Enter the System Manager password or user
name.

② In case of End-User Mode, enter the User
Name.

Starting the Remote UI

Settings from a PC (D460 Only)
7-6

Operate the Machine.
Now you can manage the machine on the web
browser.
For details, see “Settings from a PC,” in the eManual.

This chapter describes how to perform routine cleaning operations, and replace toner cartridge.

Cleaning the Machine..................................................8-2
Exterior.....................................................................................8-2
Interior......................................................................................8-2
Fuser Roller.............................................................................8-5
Scanning Area........................................................................8-6
Replacing the Toner Cartridge.....................................8-9
When a Message Appears.................................................8-9
Redistributing Toner......................................................... 8-10
Replacing the Toner Cartridge with a New One..... 8-12
Recycling Used Cartridges.........................................8-17
The Clean Earth Campaign - The Canon
Cartridge Return Program.............................................. 8-17
U.S.A. PROGRAM................................................................ 8-18
Canadian Program – Programme au Canada.......... 8-21
Transporting the Machine.........................................8-23
D460....................................................................................... 8-23
For D440/D420................................................................... 8-26

Cleaning the Machine

Cleaning the Machine
Note the following before cleaning your machine:
– Make sure no documents are stored in memory, then turn OFF the main power switch and
disconnect the power cord.
– Use a soft cloth to avoid scratching the components.
– Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to
the components or generate static charges.
Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean the machine. These can
damage the machine components.

When you turn OFF the main power switch, the data stored in memory will be retained for approximately 5 minutes. To check the
jobs stored in memory, see “Checking and Canceling Print Jobs,” on p. 4-11.

Maintenance
8-2

Clean the exterior of the machine.

Clean the machine’s print area periodically to
prevent toner powder and paper dust from
accumulating inside.

Turn OFF the main power switch and
disconnect the power cord.

Wait for the machine to dry, then
reconnect the power cord and turn ON
the main power switch.

Wipe the machine’s exterior with a clean,
soft, lint-free cloth dampened with water
or diluted dishwashing detergent
solution.

Turn OFF the main power switch and
disconnect the power cord.
Hold the front side of the operation panel
with your hands.

Cleaning the Machine

Lift the scanning platform (A) until it is
locked. (You will hear an audible “click.”)

Hold the grip (A) on the right front side of
the toner cover.

Open the toner cover.

Remove the toner cartridge.

– Do not touch the rollers and parts which have
labels “CAUTION! Hot surface avoid contact” on.
They become very hot during use.
– To avoid exposing the toner cartridge to light,
place it in its protective bag or wrap it in a thick
cloth.
– Do not open the drum protective shutter (A) on
the toner cartridge. Print quality may
deteriorate if the drum surface is exposed to
light or is damaged.

Always hold the toner cartridge by its handle.

Cleaning the Machine

Use a clean, soft, dry, lint-free cloth to
remove any toner or paper debris from
the machine’s interior.

Insert the toner cartridge so that the
protrusion (A) on the right side of the
toner cartridge fits into the guide (B)
located on the right side of the machine
and slide it down parallel to the guide.

– Do not touch the fixing assembly (A) as it
becomes very hot during use.
– Do not touch the transfer roller (B) as this can
damage the machine.

Push the toner cartridge to make sure it is
properly set in the machine.

– If your hands or clothes get dirty from touching
the toner, wash them immediately in cold
water. Do not use hot water. If you do, the toner
may be set permanently.

Hold the toner cartridge by its handle (A).

Hold the grip (A) on the right front side of
the toner cover.

Cleaning the Machine

Close the toner cover.

Fuser Roller
If black streaks appear with printing, the fuser roller
in the main unit may be dirty. Should this occur,
clean the fuser roller in the following procedure.
The roller should also be cleaned each time the
toner cartridge is replaced. Load a sheet of blank
LTR paper into the multi-purpose tray and start
cleaning.

Lower the scanning platform.

– Use standard paper as the cleaning paper.
– Cleaning the roller takes approximately 130 seconds.
– When some jobs are stored in memory, this function is not
available.

Press [
] or [
] to select , then press [OK].
Maintenance

MENU
5
ADJUST./CLEANING

– Be careful not to get your fingers caught.
– If you cannot close the toner cover, do not force
it to close. Open the cover and make sure the
toner cartridge is properly set in the machine.

Load a sheet of blank LTR paper in the
multi-purpose tray.
■ For D460

Reconnect the power cord and turn ON
the main power switch.

Cleaning the Machine

■ For D440/420

Press [
] or [
] to select , then press [OK].
ADJUST./CLEANING
1
FIX.UNIT CLEANING

Clean the platen glass and the underside
of the ADF with a cloth dampened with
water. Then, wipe the area with a soft, dry
cloth.

Cleaning starts.

Throw away the cleaning paper after use.
Maintenance

Scanning Area
Keep the scanning area clean to avoid dirty copies.
When cleaning the machine, first turn OFF the main power
switch, and disconnect the power cord. Failure to observe these
steps may result in a fire or electrical shock.

● Platen Glass
Clean the platen glass and the underside of the ADF
by following the procedure below.

Turn OFF the main power switch and
disconnect the power cord.

Do not dampen the cloth too much, as this may
tear the document or damage the machine.

Cleaning the Machine

Clean the rollers (A) inside the ADF with a
cloth dampened with water. Then wipe
the area with a soft, dry cloth.

Be careful not to get your fingers caught.
Do not dampen the cloth too much, as this may
tear the document or damage the machine.

● ADF (For D460)

Close the ADF cover.
Maintenance

If your documents have black streaks or appear
dirty after copying them using the ADF, this may be
caused by pencil lead rubbing off the documents
and onto the roller. Clean the ADF scanning area
and roller.

Turn OFF the main power switch and
disconnect the power cord.
Open the ADF cover.

Be careful not to get your fingers caught.

Reconnect the power cord and turn ON
the main power switch.

Cleaning the Machine

● ADF (For D440)
If your documents have black streaks or appear
dirty after copying them using the ADF, this may be
caused by pencil lead rubbing off the documents
and onto the roller. Clean the ADF scanning area
and roller.

Close the ADF cover.

Turn OFF the main power switch and
disconnect the power cord.
Open the ADF cover.
Be careful not to get your fingers caught.

Clean the rollers (A) inside the ADF with a
cloth dampened with water. Then wipe
the area with a soft, dry cloth.

Do not dampen the cloth too much, as this may
tear the document or damage the machine.

Reconnect the power cord and turn ON
the main power switch.

Replacing the Toner Cartridge

Replacing the Toner Cartridge
This section describes how to replace or handle the toner cartridges and precautions on
storing them.

When a Message Appears
Toner cartridges are consumable products. If the toner is running low or out during printing, a message
appears in the display.
Message

When it is Displayed

Contents and Remedies

The toner is running low.

– Distribute toner in the toner
cartridge. (See “Redistributing
Toner,” on p. 8-10.)
– It is recommended that you replace
the toner cartridge before printing
a large amount of data. (See
“Replacing the Toner Cartridge with
a New One,” on p. 8-12.)

OUT OF TONER
CHANGE TONER

The toner is running out.

– Distribute toner in the toner
cartridge.
– If the message persists, replace the
toner cartridge. (See “Replacing the
Toner Cartridge with a New One,”
on p. 8-12.)

TONER LOW
PREPARE NEW TONER

Replacing the Toner Cartridge

Redistributing Toner
When the toner is running low, the message
appears on
the display, redistribute toner in the toner cartridge.
We recommend that you prepare a new toner
cartridge for future replacement with ease.
Do not touch the rollers and parts which have labels “CAUTION!
Hot surface avoid contact” on. They become very hot during
use.

Hold the front side of the operation panel
with your hands.

Lift the scanning platform (A) until it is
locked. (You will hear an audible “click.”)

Hold the grip (A) on the right front side of
the toner cover.

Open the toner cover.

Remove the toner cartridge.

Do not touch the rollers and parts which have
labels “CAUTION! Hot surface avoid contact” on.
They become very hot during use.

Replacing the Toner Cartridge

Gently rock the toner cartridge several
times to evenly distribute toner inside.

Hold the toner cartridge by its handle (A).

Insert the toner cartridge so that the
protrusion (A) on the right side of the
toner cartridge fits into the guide (B)
located on the right side of the machine
and slide it down parallel to the guide.

Push the toner cartridge to make sure it is
properly set in the machine.

Do not open the drum protective shutter (A) on
the toner cartridge. Print quality may deteriorate if
the drum surface is exposed to light or is
damaged.

Hold the grip (A) on the right front side of
the toner cover.

Always hold the toner cartridge by its handle.

Replacing the Toner Cartridge

Close the toner cover.

Replacing the Toner Cartridge with
a New One
When the message appears, replace the toner cartridge with a
new one.
Do not touch the rollers and parts which have labels “CAUTION!
Hot surface avoid contact” on. They become very hot during
use.

Lower the scanning platform.

Maintenance
– Be careful not to get your fingers caught.
– If you cannot close the toner cover, do not force
it to close. Open the cover and make sure the
toner cartridge is properly set in the machine.

If the toner gauge indicates that the toner is empty, replace the
toner cartridge. (See “Checking the Toner Level,” on p. 1-12.)

Hold the front side of the operation panel
with your hands.

Replacing the Toner Cartridge

Lift the scanning platform (A) until it is
locked. (You will hear an audible “click.”)

Hold the grip (A) on the right front side of
the toner cover.

Open the toner cover.

Remove the toner cartridge.

Do not touch the rollers and parts which have
labels “CAUTION! Hot surface avoid contact” on.
They become very hot during use.

Replacing the Toner Cartridge

Take out the new toner cartridge from the
protective bag.

Do not open the drum protective shutter (A). Print
quality may deteriorate if the drum surface is
exposed to light or is damaged.

Place the toner cartridge on a flat surface
and pull the seal completely out.

Do not pull the seal out at an angle.

– If toner is adhered on the removed seal, be
careful that your hands or clothes do not get
dirty from touching the toner.
– If your hands or clothes get dirty from touching
the toner, wash them immediately in cold
water. Do not use hot water. If you do, the toner
may be set permanently.

Save the protective bag. You may need it later
when you remove the toner cartridge from the
machine.

Gently rock the toner cartridge several
times to evenly distribute toner inside.

Replacing the Toner Cartridge

Hold the toner cartridge by its handle (A).

Do not open the drum protective shutter (A) on
the toner cartridge. Print quality may deteriorate if
the drum surface is exposed to light or is
damaged.

Insert the toner cartridge so that the
protrusion (A) on the right side of the
toner cartridge fits into the guide (B)
located on the right side of the machine
and slide it down parallel to the guide.

Push the toner cartridge to make sure it is
properly set in the machine.

Always hold the toner cartridge by its handle.

Hold the grip (A) on the right front side of
the toner cover.

Replacing the Toner Cartridge

Close the toner cover.

Lower the scanning platform.

Maintenance
– Be careful not to get your fingers caught.
– If you cannot close the toner cover, do not force
it to close. Open the cover and make sure the
toner cartridge is properly set in the machine.

Recycling Used Cartridges

Recycling Used Cartridges
Canon has instituted a worldwide recycling program for cartridges called
“The Clean Earth Campaign”. This program preserves precious natural
resources by utilizing a variety of materials found in the used cartridges
that are of no further use, to remanufacture new cartridges which, at the
same time, keeps the environment cleaner by reducing landfill waste.
Complete details concerning this program are enclosed in each Cartridge
box.

The Clean Earth Campaign - The Canon Cartridge Return Program
The Canon Cartridge Return Program fulfills the first initiative of Canon’s Clean Earth Campaign, which
supports four critical environmental areas:
● Recycling in the Workplace
● Scientific Research and Education
● Encouraging Appreciation of the Outdoors

● Conserving Environmental Resources

“Clean Earth” initiatives supported by Canon in the U.S. include Eyes on Yellowstone, Canon Envirothon,
NATURE Series on PBS and The Canon Clean Earth Crew. Initiatives supported in Canada include Canon
Envirothon and World Wildlife Fund - Canada.
Since its inception, The Canon Cartridge Return Program has collected millions of cartridges that otherwise
would have been discarded into landfills or similar facilities. Instead, this rapidly growing program recovers
used cartridges and separates them into components which are then put to various industrial uses.
Becoming a part of this worthwhile program is easy. When your cartridge is of no further use, simply follow
the instructions detailed for U.S. or Canadian residents.
We appreciate your support of The Canon Cartridge Return Program.
Working together we can make a significant contribution to a cleaner planet.
● Cartridges collected through this program are not refilled.
● This program may be modified or discontinued without notice.

Recycling Used Cartridges

● Packaging
■One Box Return
To receive your free eight cartridge collection box:
Call 1-800-OK-CANON
or
Visit www.usa.canon.com/cleanearth/return
OR
Place as many cartridges as possible into one box. Carefully seal the box with tape;
OR
Place an empty toner cartridge in the box that contained your new toner cartridge.

Recycling Used Cartridges

■Bundled Return
Bundle multiple cartridge boxes together securely with tape.

Please be sure that the shipment does not exceed UPS specifications (See Below).
Maximum weight = 70 pounds Maximum length = 108 inches
Maximum girth (length + 2 x width + 2 x height) = 130 inches
Please Note:
Do not send defective cartridges for replacement.
Defective cartridges under warranty should be exchanged by an authorized dealer or service facility as
provided in the warranty.
Maintenance
8-19

Recycling Used Cartridges

● Shipping
Make sure the UPS A.R.S. label is applied.
■UPS Pick-up
Give the shipment to your UPS driver when you receive your next regular delivery.

Call 1-800-PICK-UPS for Drop-Off options in your area.
By using either of the above methods of shipment, your used cartridge(s) will be forwarded to the Canon
Cartridge Collection Center at no charge to you.
Maintenance

Residents of Alaska and Hawaii: Do not use UPS authorized return label.
Alternative return service with the U.S. Postal Service is available by calling
1-800-OK-CANON or visit www.usa.canon.com/cleanearth/return
For further information about the Clean Earth Campaign in the United States,
please call: 1-800-OK-CANON or visit www.usa.canon.com/cleanearth

Recycling Used Cartridges

Canadian Program – Programme au Canada
■Single Box Return
● Repackage the empty toner cartridge utilizing the wrapper and pulp mould end-blocks from the new
cartridge’s box.
● Place the empty toner cartridge in the box from your new toner cartridge. Seal the box.
● Apply the Canon Canada Inc./ Canada Post label provided in this brochure. Canon’s labels are specially
marked so that Canon pays the postage.
● Deposit your empty toner cartridge in any full size street mailbox or take it to your local Canada Post outlet
or franchise.

Maintenance
8-21

Recycling Used Cartridges

■Volume Box Return (Maximum 8 Cartridges)
We encourage you to use this option as a more efficient way to ship cartridges.
● Please tape your eight cartridges together and place them in a box.
● Apply the Canon Canada Inc. / Canada Post label provided in this brochure. Canon’s labels are specially
marked so that Canon pays the postage.
● Deliver to any local Canada Post outlet or franchise. Customers who hold a Commercial pick-up agreement
with Canada Post may have their collection box picked up.

Working to protect the environment is a long-standing Canon interest. To this end, for every cartridge
collected, Canon Canada donates funds to World Wildlife Fund - Canada and the Canon Envirothon.
For further information about The Clean Earth Campaign in Canada, please write to Canon.
Canon Canada Inc.
Corporate Customer Relations
6390 Dixie Road
Mississauga, ON L5T 1P7

Transporting the Machine

Transporting the Machine
This section describes the required procedures before transporting the machine.

D460
Follow this procedure to avoid vibration damage to
the machine when transporting it over a long
distance.

Turn OFF the main power switch.

Hold the front side of the operation panel
with your hands.

Lift the scanning platform (A) until it is
locked. (You will hear an audible “click.”)

Hold the grip (A) on the right front side of
the toner cover.

Open the toner cover.

Disconnect the power cord and all the
cables from the back of the machine.

If you are using the output tray extension,
fold the paper stopper, and then push the
output tray extension into the machine.

Transporting the Machine

Remove the toner cartridge.

Hold the grip (A) on the right front side of
the toner cover.

Close the toner cover.

– To avoid exposing the toner cartridge to light,
place it in its protective bag or wrap it in a thick
cloth.
– Do not open the drum protective shutter (A) on
the toner cartridge. Print quality may
deteriorate if the drum surface is exposed to
light or is damaged.
Maintenance

Lower the scanning platform.

Always hold the toner cartridge by its handle.

Be careful not to get your fingers caught.

Transporting the Machine

Remove the dust cover from the paper
cassette.

Open the front panel of the paper
cassette.

Remove the paper cassette by lifting up
the front-end of the paper cassette and
pulling it forward.

Make sure all the covers are closed.
Grip the handles on both sides of the
machine and lift it carefully, as shown in
the illustration below.
Maintenance

Remove the paper from the paper
cassette.
– Do not lift the machine by any of its
attachments. Dropping the machine can cause
personal injury.
– If you have a back problem, make sure to check
the weight of this machine before carrying. (See
“Specifications,” on p. 11-2.)

Transporting the Machine

For D440/D420
Follow this procedure to avoid vibration damage to
the machine when transporting it over a long
distance.

Lift the scanning platform (A) until it is

Hold the grip (A) on the right front side of

Open the toner cover.

locked. (You will hear an audible “click.”)

Turn OFF the main power switch.
Disconnect the power cord and all the
cables from the back of the machine.

If you are using the output tray extension,
fold the paper stopper, and then push the
output tray extension into the machine.

the toner cover.

Hold the front side of the operation panel
with your hands.

Transporting the Machine

Remove the toner cartridge.

– To avoid exposing the toner cartridge to light,
place it in its protective bag or wrap it in a thick
cloth.
– Do not open the drum protective shutter (A) on
the toner cartridge. Print quality may
deteriorate if the drum surface is exposed to
light or is damaged.

Hold the grip (A) on the right front side of
the toner cover.

Close the toner cover.

Lower the scanning platform.

Always hold the toner cartridge by its handle.

Be careful not to get your fingers caught.

Transporting the Machine

Remove the dust cover from the paper

Remove the paper from the paper feeding

Push the paper guide rail, and then close

Detach the Document feeder tray.

For D420, skip to the next step.

Store the dust cover inside the machine.

the paper feeding tray.

Make sure all the covers are closed.

Transporting the Machine

Grip the handles on both sides of the
machine and lift it carefully, as shown in
the illustration below.

– Do not lift the machine by any of its
attachments. Dropping the machine can cause
personal injury.
– If you have a back problem, make sure to check
the weight of this machine before carrying. (See
“Specifications,” on p. 11-2.)

Maintenance
8-29

Troubleshooting

This chapter describes how to respond to paper and document jams, as well as to error messages.
Clearing Jams................................................................9-2
Document Jams....................................................................9-2
Paper Jams..............................................................................9-5
Error Messages...........................................................9-16
If is displayed..................9-18
Reloading the Paper......................................................... 9-18
Changing the Paper Size Setting................................. 9-18
If a Power Failure Occurs............................................9-19
If You Cannot Solve a Problem...................................9-20
Customer Support (U.S.A.).............................................. 9-20
Customer Support (Canada).......................................... 9-20
Troubleshooting

Clearing Jams
When , or appears on
the display, remove jammed paper from the machine first, then from the paper cassette or
multi-purpose tray if necessary. Check the following if you experience repeated paper jams:
– Fan and tap the paper stack on a flat surface before loading it in the machine.
– Check that the paper you are using meets the requirements for use. (See “Paper
Requirements,” on p. 2-6.)
– Make sure you have removed any scraps of paper from the inside of the machine.
– When removing jammed documents or paper, take care not to cut your hands on the edges of the document or paper.
– When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other
metal objects to touch the inside of the machine, as this may result in burns or electrical shock.
– If you tear the paper, remove any torn pieces to avoid further jams.
– If loose toner comes into contact with your skin or clothing, wash with cold water. Warm water will set the toner.

Do not force a jammed document or paper out of the machine. Contact Canon Customer Care Center if needed.
Troubleshooting

Document Jams
When appears on the
display, remove a jammed document from the ADF.

Hold both sides of any jammed
documents and gently pull them out
straight upward.

Open the ADF cover.

Do not force a jammed document out of the
machine. If the jammed document cannot be
removed easily, proceed to the next step.

Open the inner cover, holding it by its
front tab (A).

Return the release lever (A) to its original
position.

Lift the release lever (A) until it clicks into
place.

Close the inner cover.

Remove the jammed document.

Close the ADF cover.

Troubleshooting

Be careful not to get your fingers caught.
Do not force a jammed paper out of the machine
as it may tear.

Open the ADF and then hold both sides
of any jammed documents and gently
pull them out.

Hold both sides of any jammed
documents and gently pull them out
straight upward.

Close the ADF.
Do not pull the document forcefully as it may tear.

Hold both sides of any jammed
documents and gently pull them out.

Close the ADF cover.

Troubleshooting

Be careful not to get your fingers caught.

Open the ADF cover.

Be careful not to get your fingers caught.

Open the ADF and then hold both sides
of any jammed documents and gently
pull them out.

Paper Jams
When or appears on the display, remove jammed
paper from the inside of the machine first, then
from the paper cassette or multi-purpose tray if
necessary.

Hold the front side of the operation panel
with your hands.

Lift the scanning platform (A) until it is
locked. (You will hear an audible “click.”)

Troubleshooting

Be careful not to get your fingers caught.

Troubleshooting

Hold the grip (A) on the right front side of
the toner cover.

Open the toner cover.

Remove the toner cartridge from the
machine.

– Do not touch the rollers and parts which have
labels “CAUTION! Hot surface avoid contact” on.
They become very hot during use.
– Remove watches and any bracelets or rings
when touching the inside of the machine.
These items might be damaged if they come
into contact with the parts inside of the
machine.
– To avoid exposing the toner cartridge to light,
place it in its protective bag or wrap it in a thick
cloth.
– Do not open the drum protective shutter on
the toner cartridge. Print quality may
deteriorate if the drum surface is exposed to
light or is damaged.
– Do not touch the fixing assembly (A) as it
becomes very hot during use.
– Do not touch the transfer roller (B) as this can
damage the machine.

Always hold the toner cartridge by its handle (A).

Hold both sides of the jammed paper and
gently pull it out.

Hold both sides of the jammed paper and
carefully pull it out.

Gently pull the jammed paper between
the fixing assembly (A) and transfer roller
(B) until the leading edge emerges from
the machine.

Hold the toner cartridge by its handle (A).

Troubleshooting

Do not open the drum protective shutter on the
toner cartridge. Print quality may deteriorate if the
drum surface is exposed to light or is damaged.
– Do not touch the fixing assembly (A) as it
becomes very hot during use.
– Do not touch the transfer roller (B) as this can
damage the machine.

Always hold the toner cartridge by its handle.

Insert the toner cartridge so that the
protrusion on the right side of the toner
cartridge (A) fits into the guide (B) located
on the right side of the machine and slide
it down parallel to the guide.

Close the toner cover.

Lower the scanning platform.

Push down the toner cartridge to make
sure it is properly set in the machine.

Troubleshooting
– Be careful not to get your fingers caught.
– If you cannot close the toner cover, do not force
it to close. Open the cover and make sure the
toner cartridge is properly set in the machine.

Hold the grip (A) on the right front side of
the toner cover.

Remove the dust cover from the paper
cassette.

■ When feeding paper from the multipurpose tray:

Open the front panel of the paper
cassette.

Load the paper into the paper cassette.

Remove the paper in the paper cassette.

Troubleshooting

Close the front panel of the paper
cassette.

Hold both sides of the jammed paper and
slowly pull it out in the direction of the
arrow.
■ When feeding paper from the paper
cassette:

Set the dust cover on the paper cassette.

Open the rear cover.

Troubleshooting

This operation is required only when appears on the display.

Hold both sides of the jammed paper and
gently pull it out upward.

Close the rear cover.

This operation is required only when appears on the display.

Be careful not to get your fingers caught.

To reset the machine, open the toner cover and
then close it.

– This operation is required only when appears on the display.
– If the jammed paper is badly folded, similar to
the folds of an accordion, ease the jammed
paper loose and then pull it out from the
machine.

● For D440/D420
Remove the dust cover from the paper
feeding tray.

Remove the paper in the paper feeding
tray.

Open the rear cover.

Lift the scanning platform until it is
locked (A), and open the printer cover (B).

Troubleshooting

This operation is required only when appears on the
display.

Troubleshooting
9-12

Remove the toner cartridge from the
machine.
Always hold the toner cartridge by its handle (A).

– Remove your watch and any bracelets or rings
when touching the inside of the machine.
These items might be damaged if they come
into contact with the parts inside of the
machine.
– To avoid exposing the toner cartridge to light,
place it in its protective bag or wrap it in a thick
cloth.
– Do not open the drum protective shutter on
the toner cartridge. Print quality may
deteriorate if the drum surface is exposed to
light or is damaged.
– Do not touch the fixing assembly (A) as it
becomes very hot during use.
– Do not touch the transfer roller (B) as this can
damage the machine.

Hold both sides of the jammed paper and
gently pull it out.

Gently pull the jammed paper between
the fixing assembly (A) and transfer roller
(B) until the leading edge emerges from
the machine.

Hold both sides of the jammed paper and
gently pull it out upward.

– This operation is required only when appears on the
display.
– If the jammed paper is badly folded, similar to
the folds of an accordion, ease the jammed
paper loose and then pull it out from the
machine.

– Do not touch the fixing assembly (A) as it
becomes very hot during use.
– Do not touch the transfer roller (B) as this can
damage the machine.

Troubleshooting

Hold both sides of the jammed paper and
carefully pull it out.

Hold both sides of the jammed paper and
slowly pull it out in the direction of the
arrow.

■ When feeding paper from the paper
feeding tray:

Insert the toner cartridge into the
machine until it is locked.

■ When feeding paper from the multipurpose
tray:

Align the guide (A) on the left side of the toner
cartridge with the groove inside the machine.

Push down the toner cartridge to make
sure it is properly set in the machine.

Troubleshooting

Hold the toner cartridge by its handle.

Close the printer cover and lower the
scanning platform.

The arrow (A) on the toner cartridge should be
facing away from you and pointing down.

Do not open the drum protective shutter on the
toner cartridge. Print quality may deteriorate if the
drum surface is exposed to light or is damaged.

Be careful not to get your fingers caught.

Close the rear cover.

This operation is required only when appears on the
display.

Be careful not to get your fingers caught.

Load the paper into the paper feeding
tray.

Set the dust cover on the paper feeding
tray.

After all the procedures are complete, the
machine should be ready for operating. If the
machine returns to the standby mode,
troubleshooting has been successful. If the
machine does not return to the standby mode,
check if jammed paper is still left in the machine.

Troubleshooting

To reset the machine, open the toner cover and
then close it.

Error Messages
See the table below when the error and status messages appear on the display.
Message

Troubleshooting
9-16

CHANGE REG’D SIZE
→ PAPER SETTINGS

The paper size is not appropriate for 2-sided
copying.

Set the paper size to or . For
details, see “Setting Paper Size and Type,” on
p. 2-14.

A document jam may have occurred in the
ADF.

Remove the jammed document.

CLOSE COVER
TONER COVER

The toner cover is not closed completely.

Check the toner cover, and make sure that it
is completely closed.

LIFT PANEL TO OPEN
OPEN TONER COVER

Appears alternately with other messages.

Varies by the message that appears. For
details, see the explanation for the message
(i.e., ).

LOAD CORRECT
PAPER

The size of the paper in the paper cassette
or multi-purpose tray is different from that
of the paper specified in for
or .

Load the correct size paper or change the
paper size in for
or . For details, see “If is displayed,” on p. 9-18.

No paper is loaded in the paper cassette or
multipurpose tray when copying or printing.

Load paper correctly. Then press [OK] when
using the paper cassette.

The machine’s memory becomes full when
scanning copy jobs.

Press any key on the operation panel to
release the error.

OUT OF TONER
CHANGE TONER

The toner ran out completely.

Replace the toner cartridge.

Paper jams have occurred in the machine.

appears alternately.

Clear the paper jam (See “Clearing Jams,” on
p. 9-2) and reload paper in the paper cassette
or multi-purpose tray. The cover must be
opened and closed to resume the current job.

PAPER JAM
OPEN REAR COVER

Paper jams have occurred in the machine.

appears alternately.

Clear the paper jam (See “Clearing Jams,” on
p. 9-2) and reload paper in the paper cassette
or multi-purpose tray. The cover must be
opened and closed to resume the current job.

This message appears when turning on the
main power switch, or when the machine is
not ready for printing.

Wait until the message disappears.

REMOVE MP PAPER

Paper is loaded in the multi-purpose tray.

Remove the paper from the multi-purpose
tray. The machine will not print the USER
DATA LIST when paper is loaded in the multipurpose tray. It will be stored in memory.

SET PAPER AGAIN
SET TONER AGAIN

Paper is not loaded properly, or the toner
cartridge is not set.

Load paper properly. (For instructions on how
to load paper in the paper cassette or multipurpose tray, see “Loading Paper,” on p. 2-8.)
Set the toner cartridge in the machine (see
“Set Up the Machine,” in the Starter Guide or
“Setting Up the Machine,” in the e-Manual).

SYSTEM ERROR
EXXX

A system error has occurred. will be
a three-digit code that indicates a particular
type of error.

Turn OFF the main power switch, wait for
more than 5 seconds, then turn it ON again.
If the message persists, turn OFF the main
power switch, disconnect the power cord,
and contact Canon Customer Care Center.

The system password you entered is
incorrect.

Enter the correct password. For details, see
“Security,” in the e-Manual.

Troubleshooting
9-17

If is displayed

If is displayed
When appears on the display, the size of the paper in the paper
cassette or multi-purpose tray is different from that of the paper specified in
for or . You need to load the correct size paper or change the paper
size in for or .

For print jobs, you need to specify the paper size from your computer.

Reloading the Paper

Load the correct size paper as shown on
the display, then press [OK] to resume the
job.

Press [
] or [
] to select the paper
size same as paper loaded into the
machine, then press [OK].
PAPER

The machine re-starts printing.
Troubleshooting

Changing the Paper Size Setting
Follow this procedure to change the paper size
setting.

Press [Paper Settings] repeatedly to
select or , then
press [OK].
CASSETTE

If appears during a copy
job, you cannot access the paper size setting
through [Paper Settings]. In this case, cancel
the job first, then press [Paper Settings] and
change the paper size setting. For how to cancel
copy jobs, see “Canceling Copy Jobs,” on p. 3-5.

Press [Stop/Reset] to return to the
standby mode.

Press [OK] to resume the job.

Now ready to copy your document.

No further operation is required.

If a Power Failure Occurs

If a Power Failure Occurs
If a power failure occurs, you cannot copy, scan, or print documents.

Troubleshooting
9-19

If You Cannot Solve a Problem

If You Cannot Solve a Problem
This section describes the customer support services.

Customer Support (U.S.A.)
If you cannot solve the problem after having referred to the information in this chapter, contact Canon
Customer Care Center at 1-800-OK-CANON Monday through Friday between the hours of 8:00 A.M. to 8:00
P.M. EST. On-line support is also available 24 hours a day at the website http://www.canontechsupport.com.

Customer Support (Canada)

Troubleshooting

Canon Canada Inc., offers a full range of customer technical support options*:
* Support program specifics are subject to change without notice.”
– For step-by-step troubleshooting, e-mail technical support, the latest driver or document downloads, and
answers to frequently asked questions, visit http://www.canon.ca/
– Free live technical support 9 A.M. to 8 P.M. EST Monday through Friday (excluding holidays) for products still
under warranty 1-800-652-2666
– For the location of the authorized service facility nearest you, visit http://www.canon.ca/ or 1-800-652-2666
– If the problem cannot be corrected by using one of the above technical support options, repair options are
available at the time of your call to the live technical support number above or via the website at http://
www.canon.ca/
* Support program specifics are subject to change without notice.
Please have the following information ready when you contact Canon:
– Product name (imageCLASS D460/imageCLASS D440/imageCLASS D420)
– Serial number (on the label located inside top of the front cover)
– Place of purchase
– Nature of problem
– Steps you have taken to solve the problem and the results
If the machine makes strange noises, emits smoke or odd odor, turn OFF the main power switch immediately, disconnect the power
cord, and contact Canon Customer Care Center. Do not attempt to disassemble or repair the machine yourself.

Attempting to repair the machine yourself may void the limited warranty.

Machine Settings

This chapter describes how to change and check the machine settings.
Machine Settings........................................................10-2
Printing USER DATA LIST................................................. 10-2
Accessing the Setting Menu.......................................... 10-2
Setting Menu..............................................................10-3
COMMON SETTINGS......................................................... 10-3
COPY SETTINGS.................................................................. 10-3
PRINTER SETTINGS............................................................ 10-4
TIMER SETTINGS................................................................. 10-4
ADJUST./CLEANING........................................................... 10-4
SYSTEM SETTINGS............................................................. 10-5

Machine Settings

Machine Settings

Machine Settings
You can adjust the machine settings from the Setting Menu to customize the way the
machine works.

Printing USER DATA LIST
To see the list of current settings, print out USER
DATA LIST.

USER DATA LIST will be printed.

Accessing the Setting Menu

Press [
] or [
then press [OK].

] to select a submenu,

COMMON SETTINGS
1
INITIAL FUNCTION

Press [Report] repeatedly to select
, then press [OK].
USER

For details on the submenu, see “Setting Menu,”
on p. 10-3.

To register the settings or go to a
submenu item, press [OK].
When finished, press [Stop/Reset] to
return to the standby mode.

Machine Settings

To access the setting menu, follow the procedures
bellow.

– If you press
[Stop/Reset] before pressing
[OK], the setting will not be registered.
– Press [Menu] to return to the previous
display.

Press [
] or [
] to select the menu
you want to access, then press [OK].
1
1
–
–
–
–
–
–

Setting Menu
The default settings are indicated in bold text.

Depending on the country of purchase, some settings may not be available.

COMMON SETTINGS
Item

1 INITIAL FUNCTION

– COPY
– SCAN

2 TONER SAVER MODE

3 DISPLAY LANGUAGE

–
–
–
–

Applicable Page
e-Manual
“Introduction of the
Machine”

ENGLISH
FRENCH
SPANISH
PORTUGUESE

COPY SETTINGS
Settings

1 STANDARD SETTINGS

Applicable Page
p. 3-23

TEXT/PHOTO
TEXT
PHOTO
TEXT/PHOTO+

1 IMAGE QUALITY

–
–
–
–

– AUTO
– MANUAL (1–9 (5))

Machine Settings

3 ZOOM RATIO
PRESET RATIO

–
–
–
–
–
–

1 % increments. (50–200% (100%))

200% MAX.
129% STMT → LTR
100%
78% LGL → LTR
64%
50% MIN.

2 PAPER SIZE GROUP

Applicable Page

– 2-SIDED OFF
– 1 > 2-SIDED:
• TYPE OF OUTPUT (BOOK TYPE, CALENDAR
TYPE)
– 2 > 2-SIDED*:
• TYPE OF ORIGINAL (BOOK TYPE,
CALENDAR TYPE)
• TYPE OF OUTPUT (BOOK TYPE, CALENDAR
TYPE)
– 2 > 1-SIDED*:
• TYPE OF ORIGINAL (BOOK TYPE,
CALENDAR TYPE)

– INCHES
– A
– AB

PRINTER SETTINGS
Setting Item
1 ERROR TIME OUT

Description
– OFF
– ON (5 – 300SEC (15SEC))

Applicable Page
e-Manual
“Print”

Machine Settings

TIMER SETTINGS
Item
1 AUTO SLEEP*

Settings
– OFF
– ON (3 – 30MIN. (5MIN.))

Applicable Page
p. 1-16

* We recommend that you use this option in the default setting.

ADJUST./CLEANING
Item

1 FIX.UNIT CLEANING

Start cleaning.

2 SPECIAL MODE T

3 SPECIAL MODE U

– OFF
– MODE1
– MODE2

4 SPECIAL MODE V

5 SPECIAL MODE Y

Applicable Page
p. 8-5
e-Manual
“Maintenance”

Settings
– OFF
– ON

6 SPECIAL MODE Z

Applicable Page
e-Manual
“Maintenance”

SYSTEM SETTINGS
Item

1 SYS. MANAGER INFO
2 SYSTEM PASSWORD

Applicable Page
e-Manual
“Security”

2 DEVICE INFO
1 DEVICE NAME

Maximum 32 characters

Maximum 32 characters

3 NETWORK SETTINGS*

e-Manual
“Network Settings (D460
Only)”

1 TCP/IP SETTINGS
1 IPv4 SETTINGS
1 IP ADDRESS AUTO.
ON

– DHCP (ON/OFF)
– BOOTP (OFF/ON)
– RARP (OFF/ON)

OFF
IP address (000.000.000.000)

(000.000.000.000)

4 GATEWAY ADDRESS

IP address (000.000.000.000)

5 SET IP ADD RANGE
OFF

Machine Settings

ON
1 IP ADDRESS 1
1 PERMIT/REJECT

– REJECT
– PERMIT

2 START IP
ADDRESS

IP address (000.000.000.000)

3 END IP ADDRESS IP address (000.000.000.000)
2 IP ADDRESS 2
1 PERMIT/REJECT

– REJECT
– PERMIT

2 START IP
ADDRESS

IP address (000.000.000.000)

3 END IP ADDRESS IP address (000.000.000.000)

3 IP ADDRESS 3
1 PERMIT/REJECT

– REJECT
– PERMIT

2 START IP
ADDRESS

IP address (000.000.000.000)

3 END IP ADDRESS IP address (000.000.000.000)
4 IP ADDRESS 4
1 PERMIT/REJECT

– REJECT
– PERMIT

2 START IP
ADDRESS

IP address (000.000.000.000)

3 END IP ADDRESS IP address (000.000.000.000)
5 IP ADDRESS 5
1 PERMIT/REJECT

– REJECT
– PERMIT

2 START IP
ADDRESS

IP address (000.000.000.000)

3 END IP ADDRESS IP address (000.000.000.000)
6 IP ADDRESS 6

Machine Settings

1 PERMIT/REJECT

– REJECT
– PERMIT

2 START IP
ADDRESS

IP address (000.000.000.000)

3 END IP ADDRESS IP address (000.000.000.000)
7 IP ADDRESS 7
1 PERMIT/REJECT

– REJECT
– PERMIT

2 START IP
ADDRESS

IP address (000.000.000.000)

3 END IP ADDRESS IP address (000.000.000.000)
8 IP ADDRESS 8
1 PERMIT/REJECT

– REJECT
– PERMIT

2 START IP
ADDRESS

IP address (000.000.000.000)

3 END IP ADDRESS IP address (000.000.000.000)

Applicable Page
e-Manual
“Network Settings (D460
Only)”

9 IP ADDRESS 9
1 PERMIT/REJECT

– REJECT
– PERMIT

2 START IP
ADDRESS

IP address (000.000.000.000)

Applicable Page
e-Manual
“Network Settings (D460
Only)”

3 END IP ADDRESS IP address (000.000.000.000)
10 IP ADDRESS 10
1 PERMIT/REJECT

– REJECT
– PERMIT

2 START IP
ADDRESS

IP address (000.000.000.000)

3 END IP ADDRESS IP address (000.000.000.000)
6 DNS SETTINGS
1 DNS SERVER SET
1 PRIM. DNS SERVER

IP address (000.000.000.000)

2 SECOND DNS
SERVER

IP address (000.000.000.000)

2 HOST/DOMAIN NAME
1 HOST NAME

Maximum 47 characters

Maximum 47 characters

1 DNS DYNA. UPDATE

2 IPv6 SETTINGS
1 USE IPv6

2 STATELESS ADD SET

Machine Settings

3 DNS DYNAMIC SET

3 MANUAL ADD SET
1 USE MANUAL ADD

2 MANUAL ADDRESS

IP address (0000:0000:0000:0000:0000:000
0:0000:0000)

3 PREFIX LENGTH

4 DEF. ROUTER ADD

IP address (0000:0000:0000:0000:0000:000
0:0000:0000)

IP address (0000:0000:0000:0000:0000:000
0:0000:0000)

6 SET IP ADD RANGE

e-Manual
“Network Settings (D460
Only)”

OFF
ON
1 IP ADDRESS 1
1 PERMIT/REJECT

– REJECT
– PERMIT

2 START IP
ADDRESS

IP address (0000:0000:0000:0000:0000:000
0:0000:0000)

3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000
0:0000:0000)
4 PREFIX LENGTH

– OFF
– ON (0-128 (64))

2 IP ADDRESS 2
1 PERMIT/REJECT

– REJECT
– PERMIT

2 START IP
ADDRESS

IP address (0000:0000:0000:0000:0000:000
0:0000:0000)

3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000
0:0000:0000)
4 PREFIX LENGTH

– OFF
– ON (0-128 (64))

Machine Settings

3 IP ADDRESS 3
1 PERMIT/REJECT

– REJECT
– PERMIT

2 START IP
ADDRESS

IP address (0000:0000:0000:0000:0000:000
0:0000:0000)

3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000
0:0000:0000)
4 PREFIX LENGTH

– OFF
– ON (0-128 (64))

4 IP ADDRESS 4
1 PERMIT/REJECT

– REJECT
– PERMIT

2 START IP
ADDRESS

IP address (0000:0000:0000:0000:0000:000
0:0000:0000)

3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000
0:0000:0000)
4 PREFIX LENGTH

Applicable Page

– OFF
– ON (0-128 (64))

5 IP ADDRESS 5
1 PERMIT/REJECT

– REJECT
– PERMIT

2 START IP
ADDRESS

IP address (0000:0000:0000:0000:0000:000
0:0000:0000)

Applicable Page
e-Manual
“Network Settings (D460
Only)”

3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000
0:0000:0000)
4 PREFIX LENGTH

– OFF
– ON (0-128 (64))

6 IP ADDRESS 6
1 PERMIT/REJECT

– REJECT
– PERMIT

2 START IP
ADDRESS

IP address (0000:0000:0000:0000:0000:000
0:0000:0000)

3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000
0:0000:0000)
4 PREFIX LENGTH

– OFF
– ON (0-128 (64))

7 IP ADDRESS 7
– REJECT
– PERMIT

2 START IP
ADDRESS

IP address (0000:0000:0000:0000:0000:000
0:0000:0000)

3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000
0:0000:0000)
4 PREFIX LENGTH

– OFF
– ON (0-128 (64))

Machine Settings

1 PERMIT/REJECT

8 IP ADDRESS 8
1 PERMIT/REJECT

– REJECT
– PERMIT

2 START IP
ADDRESS

IP address (0000:0000:0000:0000:0000:000
0:0000:0000)

3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000
0:0000:0000)
4 PREFIX LENGTH

– OFF
– ON (0-128 (64))

9 IP ADDRESS 9
1 PERMIT/REJECT

– REJECT
– PERMIT

2 START IP
ADDRESS

IP address (0000:0000:0000:0000:0000:000
0:0000:0000)

3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000
0:0000:0000)
4 PREFIX LENGTH

– OFF
– ON (0-128 (64))

10 IP ADDRESS 10
1 PERMIT/REJECT

– REJECT
– PERMIT

2 START IP
ADDRESS

IP address (0000:0000:0000:0000:0000:000
0:0000:0000)

3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000
0:0000:0000)
4 PREFIX LENGTH

– OFF
– ON (0-128 (64))

7 DNS SETTINGS
1 DNS SERVER SET
Machine Settings

1 PRIM. DNS SERVER

IP address (0000:0000:0000:0000:0000:000
0:0000:0000)

2 SECOND DNS
SERVER

IP address (0000:0000:0000:0000:0000:000
0:0000:0000)

2 HOST/DOMAIN NAME
1 SAME HOST/
DOMAIN

Maximum 47 characters

Maximum 47 characters

3 DNS DYNAMIC SET

1 DNS DYNA. UPDATE

2 REG. MANUAL ADD

3 REG. STATEFUL ADD

Applicable Page
e-Manual
“Network Settings (D460
Only)”

Item
5 Bonjour SETTINGS

Settings
– OFF
– ON

Maximum 63 digits

2 PRIORITY PROTOCOL

– LPR
– RAW

7 PORT NO. SET.

–
–
–
–

1 LPD (0–65535 (515))
2 RAW (0–65535 (9100))
3 HTTP (0–65535 (80))
4 SNMP (0–65535 (161))

–
–
–
–
–

1 PERMIT RX ADD1 (00-00-00-00-00-00)
2 PERMIT RX ADD2 (00-00-00-00-00-00)
3 PERMIT RX ADD3 (00-00-00-00-00-00)
4 PERMIT RX ADD4 (00-00-00-00-00-00)
5 PERMIT RX ADD5 (00-00-00-00-00-00)

Applicable Page
e-Manual
“Network Settings (D460
Only)”

8 PERMIT RX MAC ADD
ON

OFF
2 SNMP SETTINGS
– OFF
– ON

2 COMMUNITY NAME 1

Maximum 15 characters (public)

3 COMMUNITY NAME 2

Maximum 15 characters

4 SNMP WRITABLE 1

5 SNMP WRITABLE 2

Machine Settings

3 ETHERNET DRIVER
1 AUTO DETECT

– AUTO
– MANUAL

1 COMMUNICATN MODE

– HALF DUPLEX
– FULL DUPLEX

2 ETHERNET TYPE

– 10 BASE-T
– 100 BASE-TX

4 VIEW IP ADDRSSS
1 IPv4

– 1 IP ADDRESS
– 2 SUBNET MASK
– 3 GATEWAY ADDRESS

– 1 LINK LOCAD ADD (IP ADDRESS, PREFIX
LENGTH)
– 2 STATELESS ADD.1 (IP ADDRESS, PREFIX
LENGTH)
– 3 STATELESS ADD.2 (IP ADDRESS, PREFIX
LENGTH)
– 4 STATELESS ADD.3 (IP ADDRESS, PREFIX
LENGTH)
– 5 STATELESS ADD.4 (IP ADDRESS, PREFIX
LENGTH)
– 6 STATELESS ADD.5 (IP ADDRESS, PREFIX
LENGTH)
– 7 STATELESS ADD.6 (IP ADDRESS, PREFIX
LENGTH)
– 8 STATEFUL ADDRESS (IP ADDRESS, PREFIX
LENGTH)
– 9 DEF. ROUTER ADD (IP ADDRESS)

5 STARTUP TIME SET.

Machine Settings
10-12

e-Manual
“Network Settings (D460
Only)”

0–300SEC (0SEC)

4 PDL SELECT (PnP)

– UFRII
– UFRII (XPS)

5 UPDATE FIRMWARE

This function is only used when the firmware
needs to be updated.

Applicable Page

Specifications..............................................................11-2
General.................................................................................. 11-2
Copier..................................................................................... 11-3
Printer.................................................................................... 11-3
Scanner (Scanning via USB)........................................... 11-3
Scanner (Scanning via Network).................................. 11-3
Index............................................................................11-5

Specifications
General

Personal Desktop

120–127 V, 60 Hz (Power requirements differ depending on the country in which
you purchased the product.)

Power Consumption

Maximum: Less than 630 W

D460: Less than 12.0 sec.*
D440/D420: Less than 10.0 sec.*
(temperature: 68°F (20°C), humidity: 65%; from when the machine turns on the
power main switch until the standby display appears)
* Warm-up time may differ depending on the condition and environment of the
machine.

D460: Approx. 32.0 lb (14.5 kg) (including toner cartridge)
D440: Approx. 29.5 lb (13.4 kg) (including toner cartridge)
D420: Approx. 27.3 lb (12.4 kg) (including toner cartridge)

D460
14 3/8" (H) × 18 7/8" (D) × 15 3/8" (W) (363 mm (H) × 465 mm (D) × 390 mm (W))
(with the document feeder tray and the paper cassette attached)
D440
18" (H) × 17 3/4" (D) × 15 3/8" (W) (455 mm (H) × 450 mm (D) × 390 mm (W))
(with the document feeder tray attached)
D420
12" (H) × 17 3/4" (D) × 15 3/8" (W) (303 mm (H) × 450 mm (D) × 390 mm (W))
(with the document feeder tray attached)

Installation Space

D460
43 1/8" (D) × 24 3/4" (W) (1093 mm (D) × 627 mm (W))
D440
39 7/8" (D) × 23 1/4" (W) (1013 mm (D) × 590 mm (W))
D420
38 1/2" (D) × 23 1/4" (W) (975 mm (D) × 590 mm (W))

Environmental Conditions

Temperature: 50°F–86°F (10.0°C–30.0°C)
Humidity: 20%–80% RH (no condensation)

Display Languages

ENGLISH/FRENCH/SPANISH/PORTUGUESE

Acceptable Documents

Acceptable Paper Stock

Copier
Scanning Resolution

TEXT/PHOTO mode: 300 dpi × 300 dpi
TEXT mode, PHOTO mode, TEXT/PHOTO+ mode: 600 dpi × 600 dpi

Printing Resolution

600 dpi × 600 dpi

1:1 ± 1.0%, 1:2.00, 1:1.29, 1:0.78, 1:0.64, 1:0.50
Zoom 0.50–2.00, 1% increments

First Copy Time

Platen glass: less than 9.00 sec. (LTR)

Direct: 23 cpm (LTR)

Maximum 99 copies

Printer
Printing Method

Indirect electrostatic method (On-demand fixing)

Paper cassette: 250 sheets (Height: maximum 1" (25 mm))
Multi-purpose tray: 1 sheet

100 sheets (17 to 21 lb (64 to 80 g/m2))

Direct: 23 ppm (LTR)

Printing Resolution

600 dpi × 600 dpi

Number of Tones

Toner Cartridge

Scanner (Scanning via USB)
Color scanner

Maximum Scanning Size

8 1/2" × 14" (216 mm × 356 mm)

Scanning Resolution

600 × 1200 dpi (optical)
9600 × 9600 dpi (enhanced)

Color: 4.5 msec/line (600 dpi)
Grayscale: 1.5 msec/line (600 dpi)

USB 1.1, USB 2.0

System Requirements

Windows 2000/XP/Vista/7

TWAIN and WIA 1.0* (Windows XP/Vista/7 only) compliant
* WIA 2.0 is not supported.

Scanner (Scanning via Network)
Type

Maximum Scanning Size

8 1/2" × 14" (216 mm × 356 mm)

Scanning Resolution

75 dpi, 100 dpi, 150 dpi, 200 dpi, 300 dpi

Color: 2.25 msec/line (300 dpi)
Grayscale: 0.75 msec/line (300 dpi)

Scanner (Scanning via Network)
Host Interface

100Base-TX/10Base-T

System Requirements

Windows 2000/XP/Server 2003/Vista/7/Server 2008

Specifications are subject to change without notice.

2-sided copying 3-18

Density
Copying 3-8
Density key 1-9

2-Sided key 1-9
2-sided printing 4-10

Document feeder tray 1-3
Dust cover 1-3

E
Energy Saver key 1-9
Enlarge/Reduce key 1-9
Error indicator 1-9
Ethernet port 1-7

Canceling
Copy job 3-5
Print job 4-11
Scan job 5-5
Checking
Print job 4-11
Cleaning
ADF 8-7
Exterior 8-2
Fuser Roller 8-5
Interior 8-2
Platen Glass 8-6
Scanning Area 8-6
Clearing jams 9-2
Document jams 9-2
Paper jams 9-5
Clear key 1-9

Display 1-9
Messages 9-16
Standby mode 1-10
Document
Copying 3-4
Jams 9-2
Placing 2-4
Requirements 2-2
Scanning area 2-3
Document delivery tray 1-3

Collate/2 on 1 key 1-9
Collating Copies 3-13

If a power failure occurs 9-19

If you cannot solve a problem 9-20

Customer support
Canada xiii, 9-20
U.S.A. xiii, 9-20

Image quality
Copying 3-6
Image Quality key 1-9

Paper stopper 1-3

Jams
Document 9-2
Paper 9-5
Job Cancel/Status Monitor key 1-9

Platen glass 1-3

Printable area 2-7

M
Main power switch 1-3

Power socket 1-7
Power supply xiii
Printing 4-1
Processing/Data indicator 1-9

Maintenance x
Redistributing Toner 8-10
Replacing the Toner Cartridge 8-12
When a Message Appears 8-9
Menu key 1-9

Multi-purpose tray 1-3

Scanning area 1-3, 2-3

N
Numeric keys 1-9

O
OK key 1-9
Appendix

Operation panel 1-3
Output tray 1-3
Output tray extension 1-3
Overview
Machine functions ii

P
Paper
Jams 9-5
Loading 2-8
Printable area 2-7
Requirements 2-6
Paper cassette 1-3
Paper guide rail 1-3
Paper Settings key 1-9
Paper Size and type 2-14
11-6

Platen glass cover 1-4

S
SCAN key 1-9
Scanning platform 1-3
Sleep mode 1-16
Slide guides 1-3
Slide guides for multi-purpose tray 1-3
Specifications
Copier 11-3
General 11-2
Printer 11-3
Scanner (scanning via network) 11-3
Scanner (scanning via USB) 11-3
Start key 1-9
Stop/Reset key 1-9

T
Toner cartridge 1-11
Checking the toner level 1-12
Maintaining 1-12
Redisributing 8-10
Replacing 8-12
Transporting the Machine 8-23

Troubleshooting
Clearing jams 9-2
Error messages 9-16
If a power failure occurs 9-19
If you cannot solve a problem 9-20

Z
Zoom ratio
Custom copy ratio 3-11
Preset zoom 3-10

30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan

CANON MARKETING JAPAN INC.

16-6, Konan 2-chome, Minato-ku, Tokyo 108-8011, Japan

CANON U.S.A., INC.

One Canon Plaza, Lake Success, NY 11042, U.S.A.

CANON EUROPA N.V.

Bovenkerkerweg, 59-61, 1185 XB Amstelveen, The Netherlands

CANON CHINA CO. LTD.

15F Jinbao Building No.89, Jinbao Street, Dongcheng District, Beijing 100005, PRC

CANON SINGAPORE PTE LTD

1 HarbourFront Avenue, #04-01 Keppel Bay Tower, Singapore 098632

CANON AUSTRALIA PTY LTD

1 Thomas Holt Drive, North Ryde, Sydney NSW 2113, Australia

CANON GLOBAL WORLDWIDE SITES
http://www.canon.com/

© CANON INC. 2010

PRINTED IN KOREA

Source Exif Data:

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MIME Type                       : application/pdf
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Encryption                      : Standard V1.2 (40-bit)
User Access                     : Print, Fill forms, Extract, Assemble, Print high-res
Author                          : CANON INC.
Create Date                     : 2009:10:06 18:43:10+09:00
Keywords                        : English
Modify Date                     : 2014:12:07 12:49:43+08:00
Has XFA                         : No
XMP Toolkit                     : Adobe XMP Core 5.4-c005 78.147326, 2012/08/23-13:03:03
Metadata Date                   : 2014:12:07 12:49:43+08:00
Format                          : application/pdf
Title                           : Basic Operation Guide
Description                     : imageCLASS D460/D440/D420
Creator                         : CANON INC.
Subject                         : English
Document ID                     : uuid:f779ac59-9498-4946-a5d1-7e83b42a0704
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Page Layout                     : SinglePage
Page Mode                       : UseOutlines
Page Count                      : 177

EXIF Metadata provided by EXIF.tools

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