Canon Imageformula Cr 190I Users Manual Instructions

Canon-Imageformula-Cr-190I-Check-Transport-Owners-Manual-587252 canon-imageformula-cr-190i-check-transport-owners-manual-587252

CR-190I to the manual b800ce09-3d33-4b35-8001-eb9c08f837a1

2015-01-23

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Please read this manual before operating this scanner.

Instructions

Connecting the Scanner to a Computer

Connect the CR-190i to a computer as follows. Make sure to install the

software before connecting the scanner to a computer.

• If you connect the computer and turn ON the CR-190i before

installing the software, the following wizard screen appears. If this

happens, click [Cancel], turn OFF the CR-190i, and then install the

software.

The following wizard screen is an example in Windows Vista. When a

similar wizard screen appears in Windows XP/7, click [Cancel].

AInstall the software

Install the Scanning Utility for CR-190i in the setup disc provided

with the CR-190i. (See “Installing the Software,” on p. 19.)

BConnect the scanner to a computer

Connect the CR-190i and the computer with a USB. (See

“Connecting the Scanner to a Computer,” on p. 20.)

CTurn ON the power

Turn ON the power of the CR-190i. (See “Turning ON the Power,”

on p. 21.)

DAutomatically installing the device driver

The device driver is installed automatically when Windows

recognizes the CR-190i as new hardware. (See p. 22.)

Wizard Screen (Windows Vista)

READ CAREFULLY BEFORE OPENING THE

SEALED DISK PACKAGE

CANON SOFTWARE LICENSE AGREEMENT

IMPORTANT-READ THIS AGREEMENT BEFORE

OPENING THE SEALED DISK PACKAGE! BY

OPENING THE SEALED DISK PACKAGE, YOU ARE

DEEMED TO AGREE TO BE BOUND BY THIS

AGREEMENT.

This legal document is a license agreement between you and CANON

ELECTRONICS INC. (“Canon”). BY OPENING THE SEALED DISK

PACKAGE, YOU ARE DEEMED TO AGREE TO BE BOUND BY THE

TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE

TERMS OF THIS AGREEMENT, DO NOT OPEN THE SEALED DISK

PACKAGE AND PROMPTLY RETURN THE CANON SCANNER, THE

DISK PACKAGE CONTAINING SCANNER DRIVER SOFTWARE

PROGRAMS AND/OR SCANNER UTILITY SOFTWARE PROGRAM

PROPRIETARY TO CANON OR ITS LICENSOR (THE “SOFTWARE”)

AND THE ACCOMPANYING DOCUMENTATION AND OTHER ITEMS

TO THE PLACE WHERE YOU OBTAINED THEM FOR A REFUND

BEFORE THEY ARE USED OR OPENED OR UNPACKED.

In consideration of the right to use the SOFTWARE, you agree to abide

by the terms and conditions of this Agreement.

1. GRANT OF LICENSE: Canon grants you the personal, non-

exclusive right to use the SOFTWARE only on a single computer. You

may physically transfer the SOFTWARE from one computer to another

provided that the SOFTWARE is used on only one computer at any

time.

You shall not assign, sublicense, sell, rent, lease, loan, convey or

transfer to any third party, or send or bring the SOFTWARE out of the

country where you originally obtain it to other countries without

required authorization of applicable governments, or copy, duplicate,

translate or convert to another programming language the SOFTWARE

or accompanying documentation, except as expressly provided

herein.

Except as expressly permitted under the applicable law, you shall not

alter, modify, disassemble, decompile or otherwise reverse engineer

the SOFTWARE or accompanying documentation and you also shall

not have any third party do so.

2. BACK-UP COPY: You may make one copy of the SOFTWARE

solely for a back-up purpose or copy the SOFTWARE onto the

permanent storage device (e.g. a hard disk) of your computer and

retain the original for a back-up purpose. Except as expressly

permitted under the applicable law, any other copying of the

SOFTWARE is a violation of this Agreement. You must reproduce and

include the copyright notice on the back-up copy.

3. SUPPORT AND UPDATE: Canon, Canon’s affiliate, their

distributor or dealer is not responsible for maintaining or helping you

to use the SOFTWARE. No updates, fixes or support will be made

available for the SOFTWARE.

4. LIMITED WARRANTY AND DISCLAIMER OF INDEMNITY:

Canon, Canon’s affiliate, their distributor or dealer will not guarantee

uninterrupted service, or absence or correction of errors. Therefore,

the SOFTWARE is licensed on an “AS IS” basis without warranty of

any kind. The diskette on which the SOFTWARE is recorded is

warranted against defective material or workmanship under normal

use for a period of ninety (90) days from the date you purchased the

same as evidenced by a receipt or otherwise. The limited warranty

does not apply if the failure of the diskette resulted from accident,

abuse or misapplication of the SOFTWARE and shall not extend to

anyone other than the original user of the SOFTWARE.

CANON, CANON’S AFFILIATE, THEIR DISTRIBUTOR OR DEALER

DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING ANY

WARRANTY OF MERCHANTABILITY OR FITNESS FOR A

PARTICULAR PURPOSE, WITH RESPECT TO THE SOFTWARE OR

ACCOMPANYING DOCUMENTATION.

NEITHER CANON, CANON’S AFFILIATE, THEIR DISTRIBUTOR NOR

DEALER IS LIABLE FOR ANY LOSS OR DAMAGE INCLUDING

CONSEQUENTIAL OR INCIDENTAL LOSS OR DAMAGE SUCH AS

LOSS OF PROFITS, EXPENSE OR INCONVENIENCE, WHATSOEVER

CAUSED BY OR ARISING OUT OF THE SOFTWARE,

ACCOMPANYING DOCUMENTATION OR THE USE THEREOF.

CANON, CANON’S AFFILIATE, THEIR DISTRIBUTOR OR DEALER

SHALL HAVE NO OBLIGATION TO INDEMNIFY YOU AGAINST ANY

CLAIM OR SUIT BROUGHT BY A THIRD PARTY ALLEGING THAT THE

SOFTWARE, ACCOMPANYING DOCUMENTATION OR THE USE

THEREOF INFRINGES ANY INTELLECTUAL PROPERTY OF SUCH

THIRD PARTY.

THE ABOVE IS CANON’S ENTIRE LIABILITY AND YOUR EXCLUSIVE

REMEDY IN CONNECTION WITH THE SOFTWARE AND

ACCOMPANYING DOCUMENTATION.

5. TERM: This Agreement is effective upon opening the sealed disk

package and remains in effect until terminated. You may terminate this

Agreement by destroying the SOFTWARE and any copy thereof. This

Agreement will also terminate if you fail to comply with any of the

terms of this Agreement. In addition to Canon enforcing its respective

legal rights, you must then promptly destroy the SOFTWARE and any

copy thereof.

6. U.S. GOVERNMENT RESTRICTED RIGHTS NOTICE: The

SOFTWARE is provided with RESTRICTED RIGHTS. Use, duplication

or disclosure is subject to restrictions as set forth in either

subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARs 252.227-7013 or subparagraph (c) (1) and

(2) of the Commercial Computer Software Restricted Rights Clause at

FAR 52.227-19, as applicable.

7. SEVERABILITY: In the event that provision of this Agreement is

declared or found to be illegal by any court or tribunal of competent

jurisdiction, such provision shall be null and void with respect to the

jurisdiction of that court or tribunal and all the remaining provisions

of this Agreement shall remain in full force and effect.

8. ACKNOWLEDGEMENT: BY OPENING THE SEALED DISK

PACKAGE, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS

AGREEMENT, UNDERSTOOD IT, AND AGREE TO BE BOUND BY ITS

TERMS AND CONDITIONS. YOU ALSO AGREE THAT THIS

AGREEMENT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF

AGREEMENT BETWEEN YOU AND CANON CONCERNING THE

SUBJECT MATTER HEREOF AND SUPERSEDES ALL PROPOSALS

OR PRIOR AGREEMENTS, VERBAL OR WRITTEN, AND ANY OTHER

COMMUNICATIONS BETWEEN YOU AND CANON RELATING TO

THE SUBJECT MATTER HEREOF. NO AMENDMENT TO THIS

AGREEMENT SHALL BE EFFECTIVE UNLESS SIGNED BY A DULY

AUTHORIZED REPRESENTATIVE OF CANON.

Should you have any questions concerning this Agreement, or if you

desire to contact Canon for any reason, please write to Canon’s local

affiliate.

FCC REGULATIONS (For 120V model)

Check Reader, Model M111021

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against

harmful interference in a residential installation. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or television reception,

which can be determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of FCC Rules.

Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If

such changes or modifications should be made, you could be required to stop operation of the equipment.

Canon U.S.A. Inc.

One Canon Plaza, Lake Success NY 11042, U.S.A.

Tel. No. (516)328-5000

RADIO INTERFERENCE REGULATIONS (For 120V models)

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus

as set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the

Industry Canada.

RÈGLEMENT SUR LE BROUILLAGE RADIOÉLECTRIQUE (For

120V models)

Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils

numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”,

NMB-003 édictée par l’Industrie Canada.

International ENERGY STAR® Office Equipment Program

As an ENERGY STAR® Partner, CANON ELECTRONICS INC. has determined that this

machine meets the ENERGY STAR® Program guidelines for energy efficiency.

The International ENERGY STAR® Office Equipment Program is an international program

that promotes energy saving through the use of computers and other office equipment.

The program backs the development and dissemination of products with functions that

effectively reduce energy consumption. It is an open system in which business proprietors can participate

voluntarily. The targeted products are office equipment, such as computers, monitors, printers, fax,

machine, copiers, and scanners. The standards and logos are uniform among participating nations.

European Union (and EEA) only.

This symbol indicates that this product is not to be disposed of with your household waste,

according to the WEEE Directive (2002/96/EC) and your national law. This product should

be handed over to a designated collection point, e.g., on an authorized one-for-one basis

when you buy a new similar product or to an authorized collection site for recycling waste

electrical and electronic equipment (EEE). Improper handling of this type of waste could have

a possible negative impact on the environment and human health due to potentially hazardous substances

that are generally associated with EEE. At the same time, your cooperation in the correct disposal of this

product will contribute to the effective usage of natural resources. For more information about where you

can drop off your waste equipment for recycling, please contact your local city office, waste authority,

approved WEEE scheme or your household waste disposal service. For more information regarding return

and recycling of WEEE products, please visit www.canon-europe.com/environment.

(EEA: Norway, Iceland and Liechtenstein)

Für EMVG

Dieses Produkt ist zum Gebrauch im Wohnbereich, Geschäfts-und Gewerbebereich sowie in

Kleinbetrieben vorgesehen.

Model Names

The following names may be provided for the safety regulations in each sales region of the Check Reader.

CR-190i: Model M111021

Trademarks

• Canon and the Canon logo are registered trademarks, of Canon Inc.

in the United States and may also be trademarks or registered

trademarks in other countries.

• imageFORMULA is a trademark of CANON ELECTRONICS INC.

• Microsoft, Windows, Windows Vista, and Windows 7 are registered

trademarks or trademarks of Microsoft Corporation in the United

States and other countries.

• Microsoft product screen shot(s) reprinted with permission from

Microsoft Corporation.

• Adobe, Acrobat, and Adobe Reader are registered trademarks or

trademarks of Adobe Systems Incorporated in the United States and

other countries.

• Other product and company names herein are, or may be, the

trademarks of their respective owners.

• Ranger is a trademark of Silver Bullet technology, Inc.

No part of this publication may be reproduced or transmitted in any form or by any means, electronic or

mechanical, including photocopying and recording, or by any information storage or retrieval system

without the prior written permission of CANON ELECTRONICS INC.

Disclaimers

The information in this document is subject to change without notice.

CANON ELECTRONICS INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL,

EITHER EXPRESS OR IMPLIED, EXPECT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION,

THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR

PURPOSE OF USE OR NON-INFRINGEMENT. CANON ELECTRONICS INC. SHALL NOT BE LIABLE FOR

ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR

EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.

CANON ELECTRONICS INC. IS NOT LIABLE FOR THE STORAGE AND HANDLING OF DOCUMENTS

SCANNED WITH THIS PRODUCT, OR THE STORAGE AND HANDLING OF THE RESULTING SCANNED

IMAGE DATA.

IF YOU INTEND TO DISCARD THE ORIGINALS OF THE SCANNED DOCUMENTS, YOU ARE

RESPONSIBLE FOR INSPECTING THE SCANNED IMAGES AND VERIFYING THAT THE DATA IS INTACT.

THE MAXIMUM LIABILITY OF CANON ELECTRONICS INC. UNDER THIS WARRANTY IS LIMITED TO THE

PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY.

INTRODUCTION

Thank you for purchasing the Canon Check Reader CR-190i.

Please read this manual thoroughly before using the machine in order

to familiarize yourself with its capabilities, and to make the most of its

many functions.

Manuals for the CR-190i

The following manuals are provided with the CR-190i. Be sure to read

these manuals thoroughly before using the scanner. (The Installation

Guide and the Operation & Maintenance Guide are extracted from the

Instructions.) Electronic manual is stored as a PDF file on the supplied

Setup Disc and requires Adobe Reader to open. (You can download

Adobe Reader from the Adobe Web site.)

Installation Guide (Supplied with the scanner/Electronic Manual)

Describes the procedure for setting up the CR-190i for scanning. Set

up the CR-190i in accordance with the Installation Guide. For details on

the CR-190i, refer to the Instructions (electronic manual).

Operation & Maintenance Guide (Supplied with the scanner/

Electronic Manual)

Describes the basic operations for using the CR-190i, troubleshooting,

and maintenance. For details on the settings of the CR-190i, refer to the

Instructions (electronic manual).

Instructions (Electronic Manual): This Manual

Describes how to use the scanner, and includes instructions for

configuring the scanner settings, as well as handling, maintenance,

and troubleshooting information.

Symbols Used in This Manual

The following symbols are used in this manual to explain procedures,

restrictions, handling precautions, and instructions that should be

observed for safety.

WARNING

Indicates a warning concerning operations that may lead to death or

injury to persons if not performed correctly. To use the machine safely,

always pay attention to these warnings.

CAUTION

Indicates a caution concerning operations that may lead to injury to

persons, or damage to property if not performed correctly. To use the

machine safely, always pay attention to these cautions.

IMPORTANT

Indicates operational requirements and restrictions. Be sure to read

these items carefully to operate the machine correctly, and avoid

damaging the machine.

NOTE

Indicates a clarification of an operation, or contains additional

explanations for a procedure. Reading these notes is highly

recommended.

Table of Contents

Connecting the Scanner to a Computer............................................... 2

INTRODUCTION ................................................................................. 6

Manuals for the CR-190i .......................................................... 6

Symbols Used in This Manual.................................................. 6

Important Safety Instructions ............................................................... 9

Handling ................................................................................... 9

Installation Location ............................................................... 10

Power Supply ......................................................................... 11

Moving the Scanner ............................................................... 11

Introduction to the CR-190i ................................................................ 12

Features of the CR-190i............................................................... 12

Features ................................................................................. 12

Packaging: What Is in the Box? ................................................... 13

Part Names .................................................................................. 14

Front View .............................................................................. 14

Rear View............................................................................... 16

Connector............................................................................... 16

Exterior Dimensions ..................................................................... 16

Preparation Before Use ..................................................................... 17

Setting Up the Scanner................................................................ 17

Checking Your Operating Environment ....................................... 18

Installing the Software.................................................................. 19

Installing the Scanning Utility ................................................. 19

Connecting the Scanner to a Computer....................................... 20

USB Connections ................................................................... 20

Connecting the Power Cord ................................................... 21

Turning ON and OFF the Power .................................................. 21

Turning ON the Power ........................................................... 21

Turning OFF the Power.......................................................... 22

Preparing the Ink Cartridge .......................................................... 23

About the Ink Cartridge .......................................................... 23

Setting the Ink Cartridge and Adjusting the Print Position ..... 23

Software............................................................................................. 25

How to Use the Software ............................................................. 25

How to Use the Scanning Utility............................................. 25

How to Use the Ranger .......................................................... 27

Uninstalling the Software ............................................................. 29

Document Feeding and Scanning...................................................... 31

Documents ................................................................................... 31

Document............................................................................... 31

Envelope ................................................................................ 32

Using Ultrasonic Double Feed Detection ............................... 33

Placing Documents ................................................................ 34

Document Feeding and Scanning................................................ 35

Scan Procedure ..................................................................... 35

Separation OFF Mode............................................................ 37

Troubleshooting ................................................................................. 38

When the Scanner Is Not Recognized......................................... 38

Clearing Paper Jams ................................................................... 38

Feeding Trouble........................................................................... 41

When the Scanned Image Is Not Normal .................................... 42

Maintenance ...................................................................................... 43

Daily Cleaning.............................................................................. 43

Cleaning the Main Unit........................................................... 43

Cleaning the Feed Path ......................................................... 43

Cleaning the Scanning Glass and Rollers.............................. 45

Cleaning the Magnetic Heads ................................................ 48

Cleaning the Ink Jet Nozzles.................................................. 49

Cleaning with the Cleaning Cards (U.S.A. Only).................... 50

Maintenance ................................................................................ 51

Replacing the Ink Cartridge.................................................... 51

Replacing the Ink Disposal Tank............................................ 52

Replacing the Rollers ............................................................. 53

Adjusting the Separation Roller Gap ...................................... 57

Specifications............................................................................... 58

Scanner Specifications........................................................... 58

Index .................................................................................................. 59

Important Safety Instructions

Handling

WARNING

■Never install and operate the scanner near flammable substances,

such as alcohol, paint thinner, benzene, or any other type of volatile

solution.

■Never damage or modify the power cord, and never place heavy

objects on the power cord.

■Always make sure that your hands are dry when you are handling

the power cord or power plug. Never grasp the power plug when

your hands are wet.

■Never plug the scanner into a multiplug power strip.

■Never bundle, wrap, or tie the power cord around itself or another

object. Connect the power plug securely into the power outlet.

■Use only the power cord and power plug provided with the scanner.

■Never attempt to disassemble or modify the scanner.

■Never use flammable aerosol products near the scanner.

■Before you clean the scanner, turn the power OFF and disconnect

the power cord from the power outlet.

■To clean the scanner’s exterior, use a firmly wrung cloth, moistened

slightly with water or mild detergent. Never use any type of volatile

solution, such as alcohol, benzene or paint thinner.

■If you hear strange sounds, detect smoke or abnormal heat, sense

vibration, or smell odd odors around the scanner, turn OFF the

power switch immediately and disconnect the power cord from the

power outlet. Contact your local authorized Canon dealer or service

representative to have the scanner serviced.

■Handle the scanner with care. Avoid shock and vibration to the

scanner caused by reckless handling. If you suspect the scanner

has been accidentally damaged, turn OFF the power switch

immediately and disconnect the power cord from the power outlet.

Contact your local authorized Canon dealer or service

representative to have the scanner serviced.

■Before you move the scanner, always turn OFF the power and

disconnect the power cord from the power outlet.

CAUTION

■To avoid damage to the scanner, never place the scanner on an

unstable or vibrating surface. The scanner may tip or fall over,

causing injury.

■To avoid overheating and causing a fire, never block the air vents on

the back of the scanner.

■Keep all liquids, beverages, or any type of liquid, and clips, staples,

necklaces, or other metal objects away from the scanner. If you

accidentally spill liquid or drop a metal object into the scanner, turn

OFF the power immediately and disconnect the power cord from the

power outlet. Contact your local authorized Canon dealer or service

representative to have the scanner serviced.

■Never install the scanner in humid or dusty locations. Doing so may

cause a fire or electrical shock.

■Never place heavy objects on top of the scanner, as these objects

may tip or fall over, and cause injury.

■When you remove the power cord, grip it by the power plug head.

Never attempt to disconnect the power cord from the power outlet

by pulling on the power cord. Doing so may damage or expose the

cord’s internal wiring, and cause a fire or electrical shock.

■Keep the area around the power outlet clear of all obstacles so you

can disconnect the power cord easily at all times.

■Never spill water or volatile solutions (alcohol, benzene, paint

thinner) into the scanner. Doing so may cause a fire or electrical

shock.

■When the scanner is not being used for a long period of time,

disconnect the power cord from the power outlet.

■Avoid wearing loose fitting clothing, dangling jewelry, long ties, or

long hair that could become entangled with moving parts, especially

the rollers that feed paper into the scanner. If such objects become

entangled, immediately disconnect the power plug from the power

outlet to stop the scanner.

■Be careful when you are loading a document or clearing a paper

jam. It is possible that the paper edges may cut your fingers.

■Do not open the Maintenance Cover while the scanner is operating.

Doing so may result in a malfunction or injury.

■Do not touch the pins and contacts on the scanner’s connector with

your hands. Doing so may result in a malfunction.

■Do not touch anything except the operation buttons when the jogger

is operating or documents are being fed.

Installation Location

For operation, maintenance, and ventilation, make sure that there is

enough space around the scanner, as shown in the illustration above.

Avoid placing the scanner in the following places. It may cause a

malfunction and adversely affect the scanner or your computer.

• Places exposed to direct sunlight

If installation in such places is unavoidable, provide a curtain or

similar object to shade the scanner.

• Places subject to dust and fumes

Dust and cigarette fumes adversely affect the components inside the

scanner.

• Near running water, a heat source, water vapor, or in an area, such

as a laboratory exposed to ammonia gas, paint thinner, or other

volatile chemicals

• Places subject to excessive vibration and shock

3.9" (100 mm)

27.8" (706 mm)

14" (356 mm)

18.3" (466 mm)

5" (125 mm)

• Places subject to rapid changes in temperature or humidity

Condensation occurring inside the scanner may impair image

quality. Place the scanner in a room that is within the following range:

Room temperature: 50°F to 90.5°F (10°C to 32.5°C)

Relative humidity: 20% to 80% RH

Use the recommended operating environment for the ink cartridge

when using the imprinter.

• Near electronic equipment or heavy equipment that generates a

strong magnetic field, such as a speaker, TV, and radio

Power Supply

• Connect only to a power outlet of the rated voltage and power supply

frequency (either 120 V, 60 Hz or 220-240 V, 50/60 Hz, depending on

your region).

• Make sure that the scanner is connected to an independent power

outlet. Do not plug the scanner into an outlet shared with another

device. If you use an extension cord, make sure that the extension

cord is rated for the current requirements of the scanner.

• If you are unsure of anything relating to the power supply, contact

your local authorized Canon dealer or service representative for

further information.

• Never place an object on top of the power cord or step on the power

cord.

• Never bundle the power cord or wrap the cord around an object,

such as a table leg.

• Do not tug on the power cord. When you remove the power cord, grip

it by the power plug head.

• Keep the area around the power outlet free of obstacles.

Moving the Scanner

When you move the CR-190i, hold it firmly with both hands and carry it

carefully. Do not hold the scanner by the Eject Stopper. The scanner

weighs approximately 18.5 lb (8.4 kg).

WARNING

When moving the scanner, be sure to turn OFF the power and

remove any cables. If the cables are not removed before moving

the scanner, you may damage the plugs or connector by forcibly

pulling them out.

Introduction to the CR-190i

This chapter describes the features of the CR-190i scanner, what

comes packaged in the box, and the names and functions of parts on

the scanner.

The Canon Check Reader CR-190i is a scanner with magnetic heads

that can read checks and other documents that are printed with MICR

(Magnetic Ink Character Recognition) compatible fonts, and is capable

of OCR (Optical Character Recognition). The CR-190i is compact and

can handle large volumes of checks at a speed of 190 cpm.

Features

High-Speed Scanning

The CR-190i performs high-speed scans of check-size documents at

190 cpm (200 dpi resolution).

Supports Large Documents

Documents up to 4.3" x 9.6" (108 mm x 245 mm) can be scanned.

High Durability

The scanner has a high durability of 24 million scans.

Compact Size

8.4" (H) x 18.7" (W) x 10.7" (D) (214 mm (H) x 476 mm (W) x 272 mm (D))

Supports Black-and-White (Binary) and Grayscale Output

Reads MICR Characters

A magnetic head is used to scan MICR characters that have been

printed with magnetic ink or toner.

Supports OCR (Optical Character Recognition)

Character images, such as E13B, OCR-A, OCR-B, and check writer are

recognized as characters by the OCR function.

Easy to Maintain

Large Maintenance Covers make handling paper jams and cleaning

easy.

Jogger Mechanism Is Standard

A jogger mechanism, which uses vibration to align documents, comes

standard equipped with the CR-190i.

Separation OFF Mode

You can scan the following documents:

• Thick documents

• Documents that contain two or more pages together as one

document

• Documents that have a rough surface

• Duplicate forms that have sticky edges

Paper Thickness Adjustment Mechanism

Adjust the Separation Roller gap to the thickness of the paper being

fed.

Three Eject Pockets and Automatic Sorting Mechanism

The scanner has three Eject Pockets and the documents are

automatically ejected to each pocket according to sort methods. The

scanner fits various scan operations using this mechanism.

Features of the CR-190i

Ultrasonic Double Feed Detection and Double Feed Detect

OFF Button (Scanning Utility for CR-190i)

The scanner detects double-fed documents using ultrasonic, and can

turn OFF the function with the Function Button.

Drop-Out Color

This function enables drop-out scanning of a specific color in the

document.

Imprinter Is Standard Equipment

An imprinter mechanism, which prints text (4 lines) or a bitmap on

documents as they are scanned, comes standard equipped with the

scanner. The imprinter’s ink cartridge is not included, and must be

purchased separately. (See “About the Ink Cartridge,” on p. 23.)

Eject Pocket Full Detection (Scanning Utility for CR-190i)

Detects when any one of the three Eject Pockets is full and stops

scanning. (See “Scan Procedure,” on p. 35.)

Placing Additional Documents

You can place additional documents while the machine is scanning.

Replaceable rollers and ink disposal tank

You can replace the rollers (Pickup Roller, Feed Roller, and Separation

Roller) and the ink disposal tank.

Make sure that you have everything shown below. Check every item

you have removed from the box. If any items are missing, contact your

local authorized Canon dealer.

Packaging: What Is in the Box?

CR-190i

Setup Disc Power Cord*1

Warranty Card*2

USB Cable

User Registration Card*2

*1 The power cord varies, according to the country of purchase.

*2 For the United States and Canada only.

Installation Guide

Operation & Maintenance Guide

This section describes the names and functions of each part. Before you connect the CR-190i, familiarize yourself with its parts and their functions.

Front View

Part Names

Power Switch

Front Maintenance Cover

Open this cover to clear paper jams or to clean

the scanner.

Roller Cover

Operation Buttons

Ink Cartridge

Ink cartridge is not included. Purchase the ink cartridge

separately. (See “About the Ink Cartridge,” on p. 23.)

JOG: Uses vibration to align the documents. (Jogger)

Function (F): You can assign this button to any function from

an application. When using the accompanying

Scanning Utility for CR-190i, switches the double

feed detection ON/OFF.

START: Starts scanning operations. Press and hold

this button during a paper jam to eject the

jammed document.

STOP: Stops scanning operations.

Scanner Unit

This unit scans the documents.

Magnetic Head for MICR

Reads MICR characters that have been printed with magnetic ink.

Built-in Nozzle Cleaning Pad

Back Maintenance Cover

Open this cover to clear paper jams or to clean the scanner.

Separation OFF Mode Button

Use this button when you want to scan the following documents (See

“Separation OFF Mode,” on p. 37.):

• Thick documents

• Documents that contain two or more pages together as one document

• Documents that have a rough surface

• Duplicate forms that have sticky edges

Adjustment Dial Cover

Top Cover

Adjustment Dial

Adjust the Separation Roller gap if feeding errors

occur too frequently. (See “Adjusting the

Separation Roller Gap,” on p. 57.)

Eject Stopper

Pull out the Eject Stopper to prevent

documents from falling off the output

tray.

Eject Pocket

Documents are separated with flappers

into three pockets. (See p. 36)

Scanner Unit

This unit scans the documents.

Rear View

CAUTION

To avoid overheating and causing a fire, never block the air vents on the

back of the scanner.

Connector

Units: inches (units in parenthesis are millimeters)

Ink Disposal Tank Pocket

Connector

Air Vent

Power Cord Connector

Connect the power cord provided with the

scanner to this connector.

USB Connector

Connect a Hi-Speed USB 2.0 compatible

cable. (See “USB Connections,” on p. 20.)

Exterior Dimensions

18.7" (476 mm)

10.7" (272 mm)

22.9" (581 mm) (with the eject stopper open)

7" (177 mm)

5.4" (137 mm)

8.4" (213.5 mm)

Preparation Before Use

This chapter describes how to prepare the scanner to scan

documents.

Perform the following steps to set up the CR-190i. Refer to the section

for each step for details about that step.

ACheck your operating environment. (See “Checking Your

Operating Environment,” on p. 18.)

BInstall the software. (See “Installing the Software,” on

p. 19.)

Install the Scanning Utility provided with the CR-190i.

CConnect the scanner to a computer. (See “Connecting

the Scanner to a Computer,” on p. 20.)

DTurn ON the power. (See “Turning ON the Power,” on

p. 21.)

EAutomatically installing the device driver. (See p. 22.)

The device driver is installed automatically when Windows

recognizes the CR-190i.

IMPORTANT

•To have the device drivers installed automatically when the computer

recognizes the CR-190i, the software needs to be installed before the

CR-190i is connected to the computer.

•If you connect the computer and turn ON the CR-190i before installing the

software, the following wizard screen appears. If this happens, click

[Cancel], turn OFF the CR-190i, and then install the software.

The following wizard screen is an example in Windows Vista. When a

similar wizard screen appears in Windows XP/7, click [Cancel].

Setting Up the Scanner

Wizard Screen (Windows Vista)

The following computer system requirements are recommended for

using the CR-190i.

Operating Systems:

• Microsoft Windows XP (32bit) SP3 or later

• Microsoft Windows XP (64bit) SP2 or later

• Microsoft Windows Vista (32/64bit) SP1 or later

• Microsoft Windows 7 (32/64bit)

Specifications:

• CPU: Intel Core2 Duo 3.0 GHz or faster

• Memory: 1 GB or more

• USB 2.0 interface

Interface Cable

• Use the cable provided or a Hi-Speed USB 2.0 interface cable to

connect to the computer’s USB port.

IMPORTANT

•If you use the USB interface that was provided as standard with your

computer:

•Use the most recently available USB 2.0 driver provided by Microsoft.

Contact your local authorized Canon dealer for more detailed

information.

•Not all USB interfaces provided as standard with personal computers

are guaranteed. Contact your local authorized Canon dealer for more

detailed information.

•Scanning speeds are slower if your computer’s standard USB interface

is USB 1.1.

•You should use the USB cable originally bundled with the scanner or a

Hi-Speed USB 2.0 compatible cable.

•If the CPU, memory, interface card, and other specifications do not satisfy

the installation requirements, the scanning speed may be greatly reduced

and transmission may take longer.

•Even if the computer satisfies the recommended specifications, the

scanning speed may vary, depending on the scan settings.

Checking Your Operating Environment

The following software applications are provided on the setup disc that

is packaged with the scanner. Make sure to open and read the

Readme.txt file on the setup disc before installing the software.

Scanning Utility

Canon Scanning Utility is an application that provides scanning, file

saving, image viewing, printing, and various other functions. A

dedicated scanner driver is installed after you install the utility

software.

Ranger

Ranger is an API software. For details, see “About the Ranger,” on

p. 27.

IMPORTANT

•The Scanning Utility includes a device driver so that Windows can

recognize the CR-190i. Be sure to install the Scanning Utility before

connecting the CR-190i to the computer.

•Some functions mentioned in this manual may not be operated in some

applications.

Installing the Scanning Utility

Follow the instructions below to install the Scanning Utility and the

dedicated driver.

NOTE

The dedicated scanner driver is installed after the Scanning Utility has been

installed.

ATurn ON your computer, and log on to Windows.

IMPORTANT

Be sure to log on as the Administrator.

BInsert the setup disc into the CD-ROM drive.

This manual assumes that “D” is assigned to your CD-ROM drive.

CClick [Start], and then click [All Programs].

The procedure in Windows XP/7 is different from the ones

described in this manual. Refer to the Windows XP/7 “Help and

Support Center” to select [Run].

Installing the Software

DClick [Accessories], and then click [Run].

EEnter “D:\SU190i\setup.exe” in the [Open] fields, and then

click [OK].

Installation starts.

FFollow the instructions on the screen to complete the

installation.

IMPORTANT

The computer may need to be restarted, after the installation, depending on

the operating system. If this is necessary, make sure to restart the computer.

The only way to connect the scanner to your computer is with a USB cable.

CAUTION

•Do not turn OFF the scanner or remove the interface cable when an

application is running.

•Turn OFF the computer and the scanner before changing the cable.

USB Connections

Connect the scanner and the computer with the cable provided or a

Hi-Speed USB 2.0 cable.

NOTE

Connect the type B plug (square) to the scanner and connect the type A plug

(flat) to the USB port on the computer.

Connecting the Scanner to a Computer

Type A Plug Type B Plug

USB Cable

USB Connector

Connecting the Power Cord

Connect the power cord.

Make sure to use only the power cord provided with the scanner.

WARNING

When connecting the power cord, follow these precautions. Failure to

do so may cause a fire or electrical shock.

•Never grasp the power plug when your hands are wet.

•Never plug the scanner into a multiplug power strip.

•Never bundle or tie the power cord around itself or another object.

Connect the power plug securely into the power outlet.

•Use only the power cord and power plug provided with the scanner.

•

Before you connect the power cord, make sure to turn OFF the power switch.

•Connect only to a power outlet of the rated voltage and power supply

frequency (either 120 V, 60 Hz or 220-240 V, 50/60 Hz, depending on

your region).

•Do not plug the scanner into a power outlet shared with another

device. If you use an extension cord, make sure that the extension

cord is rated for the current requirements of the scanner.

Follow the procedures below to turn the scanner power ON and OFF.

Turning ON the Power

ATo turn ON the scanner, press the Power Switch to the “ ”

position.

IMPORTANT

•When you turn ON the power, the power LED lights and remains lit.

•If the scanner does not work, or the power LED continues to flash, there is

a problem with the scanner. Turn OFF the power, and contact your local

authorized Canon dealer or service representative to have the scanner

serviced.

WARNING

If you hear strange sounds, detect smoke or abnormal heat, sense a

vibration, or smell odd odors around the scanner, turn OFF the power

immediately and disconnect the power cord from the power outlet.

Contact your local authorized Canon dealer or service representative to

have the scanner serviced.

Turning ON and OFF the Power

BTurn ON your computer.

CWindows recognizes the CR-190i as new hardware, and

installation starts automatically.

NOTE

The CR-190i will be registered as “CANON CR-190i USB” in the Imaging

Device directory.

Turning OFF the Power

ATurn OFF your computer.

BTo turn OFF the scanner, press the Power Switch to the “ ”

position.

CAUTION

•Wait at least 10 seconds before turning the scanner back ON.

•For your safety, disconnect the power plug from the power outlet if

you are not using the scanner for a long period of time.

(Windows Vista)

This section describes how to prepare the ink cartridge so that you can

use the imprinter to print text or a bitmap on scanned documents.

About the Ink Cartridge

The ink cartridge is not included with the scanner. Purchase an ink

cartridge separately, as shown below.

Compatible ink cartridges: Canon ink cartridge PG-50 Black

(0616B002) or PG-40 Black (0615B002)

IMPORTANT

These ink cartridges are available for 5 years after production has stopped.

Setting the Ink Cartridge and Adjusting

the Print Position

The ink cartridge needs to be set to print. Set the ink cartridge

according to the following procedure. You can adjust the print position

to two different levels.

IMPORTANT

To set the ink cartridge, turn the scanner OFF before removing the Top

Cover. After the ink cartridge is set, replace the Top Cover, and then

turn the scanner back ON.

ARemove the Top Cover.

BSqueeze the Print Position Adjustment Lever, and push it

down to the bottom position.

Preparing the Ink Cartridge

CPlace the ink cartridge shown in the diagram below.

CAUTION

Do not touch the electrical contact on the carriage. Doing so may cause

a malfunction.

NOTE

Do not use more than one cartridge by rotation. If you do so, applications

cannot check the ink level precisely.

DPush down the ink cartridge until it clicks into place.

IMPORTANT

Make sure that the ink cartridge is securely in place.

ESqueeze the Print Position Adjustment Lever and move it to

adjust the print position.

FCarefully replace the Top Cover.

Top:

1.92" (48.8 mm) from the

bottom edge of the

document

Bottom:

1.17" (29.6 mm) from the

bottom edge of the

document

Software

This chapter describes how to use the Scanning Utility and the Ranger.

This section describes how to start up the Scanning Utility so that you

can use the scanner. Read the Help files for the Scanning Utility for

information on how to use it.

How to Use the Scanning Utility

This section describes the procedure for using the Scanning Utility.

Read the [Help] file in [Scanning Utility] for more information.

AClick [Start], and then click [All Programs].

BClick [Scanning Utility for CR-190i].

CStart the Scanning Utility.

How to Use the Software

NOTE

The basic operation of the Scanning Utility is noted in the Scanning Utility

help file. On the [Help] menu, click [Help] to view the explanation.

DSelect [Scanner Setting] from the [File] menu.

The Settings dialog box appears.

ESet the scan conditions and click [OK].

NOTE

For information about the settings for the scan conditions, click [Help] on the

Settings dialog box to open the Help file.

FSelect the scanning method from the [File] menu and start

scanning.

GWhen scanning is finished, click [Exit] on the [File] menu to

quit the Scanning Utility.

How to Use the Ranger

About the Ranger

Silver Bullet Technology’s Ranger™ Transport API software, allowing it

to be easily integrated into existing systems or be mixed and matched

with a wide range of leading check processing software.

Installing the Ranger

Follow the instructions below to install the Ranger.

ATurn ON your computer, and start Windows.

IMPORTANT

Be sure to log on as the administrator.

BInsert the setup disc into the CD-ROM drive.

This manual assumes that “D” is assigned to your CD-ROM drive.

CClick [Start], and then click [All Programs].

The procedure in Windows XP/7 is different from the ones

described in this manual. Refer to the Windows XP/7 “Help and

Support Center” to select [Run].

DClick [Accessories], and then click [Run].

EEnter “D:\Ranger\setup.exe” in the [Open] field, and then click

[OK].

Installation starts.

FFollow the instructions on the screen to complete the

installation.

IMPORTANT

The computer may need to be restarted, after the installation, depending on

the operating system. If this is necessary, make sure to restart the computer.

This section describes how to uninstall the Scanning Utility and the

Ranger.

IMPORTANT

•Be sure to log on as the Administrator.

•The procedure in Windows XP/7 is different from the ones described in this

manual. Refer to the Windows XP/7 “Help and Support Center” to uninstall

the software.

AClick [Start], and then click [Control Panel].

BDouble-click the [Programs and Features] icon.

The [Programs and Features] dialog box appears.

CSelect the software that you want to remove from the list in the

dialog box, and then click [Uninstall].

NOTE

When the [User Account Control] dialog box appears, click [Continue].

Uninstalling the Software

IMPORTANT

•If you uninstall the “Scanning Utility for CR-190i” you also need to uninstall

the “Canon Driver for CR-190i.”

•If you uninstall the Ranger, select the “Ranger for CR-190i.”

DThe [Confirm File Deletion] dialog box appears.

If you selected “Canon Driver for CR-190i,” the above dialog box

appears.

EClick [Yes], and the uninstaller starts.

Follow the instructions on the screen to finish uninstalling the software.

Document Feeding and Scanning

This chapter describes precautions regarding documents that can be

handled on this scanner and scanning operations.

This section describes the types of documents that can be used and

how to place them.

CAUTION

Treat the documents carefully. The paper edges may cut your

fingers.

Document

The CR-190i can feed a wide variety of document sizes. The ranges of

height and length for a document are:

Height : 2.7" to 4.3" (68 to 108 mm)

Length : 4.7" to 9.6" (120 to 245 mm)

Thickness : 0.003" to 0.008" (0.08 to 0.20 mm)

Weight : 17 to 40 lb bond (64 to 157 g/m2)

Follow these guidelines when you prepare a document for scanning:

• Before scanning documents that contain pasted artwork, make sure

that the ink or paste is thoroughly dry. If the documents are scanned

with wet ink or paste, the inside of the scanner may become dirty and

it may cause a malfunction.

• If you scan a document written in pencil, the letters may not be

scanned properly or the pencil may rub off onto the rollers and stain

subsequent documents. Before you scan this kind of document,

make a copy, and then scan the copy. After scanning a document

written in pencil or some other soft writing material, be sure to clean

the scanning rollers. (See “Cleaning the Scanning Glass and

Rollers,” on p. 45.)

• If you scan thin paper in the Duplex mode, the ink printed on the back

side may be scanned. If this happens, adjust the scanning density.

• Scanning documents with a rough surface may not feed easily, and

may cause friction between the documents, resulting in a feeding

error. If this happens, feed the documents one by one.

• To avoid paper jams, damage to documents, and a scanner

malfunction, do not feed the following types of paper into the

scanner. If you want to scan these types of paper, first make a copy,

and then scan the copy.

Documents

Length

Height

NOTE

•Note that mixing documents of different thickness may cause a

malfunction during feeding.

•Curled, wrinkled, or folded documents may cause an error. If this happens,

straighten out the curls, or reduce the number of documents loaded.

Envelope

You can also scan the envelope. When using separation OFF mode,

you can scan an envelope with thickness up to 0.02" (0.5 mm) or weight

up to 111 lb bond (413 g/m2).

NOTE

•Disable the double feed detection function. (See “Using Ultrasonic Double

Feed Detection,” on p. 33.)

•If the envelope is not the first document in the batch, it may cause a

feeding error or a paper jam.

•Some type of envelope may cause a feeding error or a paper jam.

Wrinkled or creased

paper

Carbon backed

paper

Curled paper

Torn paper

Paper with clips or

staples

Coated paper or fax

recording paper

Extremely thin paper

Paper with binding

holes

Using Ultrasonic Double Feed Detection

The double feed detection function that the scanner is equipped with

uses the penetration of ultrasonic waves to detect when two or more

documents are fed at the same time.

If false detections happen too often, disable the double feed detection

function.

NOTE

When Using the Accompanying Scanning Utility for CR-190i:

You can disable the double feed detection function to push the Function

Button. When the function is disabled, the light of the Function Button is

off.

Placing Documents

Note the following points when placing documents on the scanner.

• Place the front of the document toward you.

• Do not exceed the Load Limit Mark when placing documents in

the document tray. This may cause feeding errors or paper jams.

• A maximum of 250 documents can be loaded at one time.

• Move the stopper to the edge of the document in the document

tray in accordance with the document. Otherwise, this may

cause a paper eject error.

• Additional documents can be placed while the machine is

scanning.

IMPORTANT

•Align the documents and set the bottom of the documents level in the

document tray.

•Do not exceed the Load Limit Mark when placing documents. This may

cause double feed error.

Load Limit

Mark

Stopper

This section describes how to load and scan documents.

CAUTION

• Avoid wearing loose fitting clothing, dangling jewelry, long ties,

or long hair that could become entangled with moving parts,

especially the rollers that feed paper through the scanner. If such

objects become entangled, immediately disconnect the power

plug from the power outlet.

• Check the paper stack and remove all clips, staples, pins, or any

other type of metal or plastic fastener. These objects may cause

damage to the document, a paper jam, or a scanner malfunction.

• Do not touch anything except the operation buttons when the

jogger is operating or documents are being fed.

• Do not touch documents that are being fed under any

circumstances. The documents that are being fed may cut your

hand.

Scan Procedure

ACarefully align the edges of the document.

BPlace the first page of the document facing you, and place the

leading edge of the document into the scanner.

CIf the documents are not aligned, press the JOG Button.

The jogger mechanism can be used to align documents.

Document Feeding and Scanning

IMPORTANT

•If you press the JOG Button when a batch of documents of various sizes

are loaded, the alignment will be incomplete, and the documents will not

be scanned in the order loaded. If you are scanning documents of various

sizes, align the leading edges of all the documents with the entry point of

feeding.

•The jogger mechanism is not available for documents of less than 5.9" (150

mm) in length.

NOTE

•The jogger does not work when the shutter is open. It occurs on the

following conditions:

•The STOP Button is pressed and the scanning stops.

•There are documents on the document tray when a paper jam occurs.

Remove the documents from the document tray to close the shutter. If the

jammed document remains or the Top Cover is removed, the jogger does

not work.

•The jogger vibrates for 6 seconds, and then stops. Press the JOG Button

to stop the jogger.

DAdjust the Eject Stopper in accordance with the document.

EInstruct scanning to start from the software application.

NOTE

•When Using the Accompanying Scanning Utility for CR-190i:

There are three scanning methods as follows. Follow the each instruction.

Scan 1 page

Click [Scan Page] from the [File] menu.

Scan Batch to File

AClick [Scan Batch to File] from the [File] menu.

BInput the File name, and then click [Save].

CSelect Simplex or Duplex, and then click [Start Scanning].

Scan Batch to Printer

AClick [Scan Batch to Printer] from the [File] menu.

BSelect Simplex or Duplex, and then click [Start Scanning].

•You can also start scanning with pressing the START Button.

FScanning starts.

NOTE

•If “Sort Method” is set in the software application, the document will be

ejected to one of the three Eject Pockets according to the sort methods

that have been set.

•When printing with the imprinter, ink may get on the leading edge of the

document because the documents are ejected onto the printed surface.

Eject Pocket 3

Flapper

Separates documents

Eject Pocket 2

Eject Pocket 1

Ink residue Printed text or bitmap

(back side)

•When Using the Accompanying Scanning Utility for CR-190i:

Scanning is suspended and a message is displayed when the Eject

Pocket becomes full of documents. Scanning resumes when the

documents are removed from the Eject Pocket (Eject Pocket full

detection).

Separation OFF Mode

Use this separation OFF mode when you want to scan the following

documents:

• Thick documents

• Documents that contain two or more pages together as one

document

• Documents that have a rough surface

• Duplicate forms that have sticky edges

Feed these documents one by one and press the Separation OFF

Mode Button.

IMPORTANT

For duplicate forms, load the side with the sticky edges toward the feeding

entry point.

Separation OFF

Mode Button

Troubleshooting

This chapter describes the problems that might occur in the CR-190i,

and how to remedy them.

The following causes and remedies describe why your computer may

not recognize the scanner.

If paper has jammed, open the Maintenance Cover and remove the

jammed paper.

CAUTION

•Be careful when you clear a paper jam. You may be injured

unexpectedly. For example, the paper edges may cut your fingers, or

the document may be damaged.

•Remove all jammed sheets of paper. Paper scraps left inside the

scanner may cause a paper jam or malfunction.

ARemove scanned documents from the Eject Pockets.

When the Scanner Is Not Recognized

Cause The Scanning Utility is not installed.

Remedy Install the Scanning Utility before connecting the scanner to

the computer. (See “Setting Up the Scanner,” on p. 17.)

Cause The scanner is not correctly connected to the computer.

Remedy Connect the scanner to the computer correctly. (See

“Connecting the Scanner to a Computer,” on p. 20.)

Cause The USB interface provided as standard with your

computer is not compatible with the scanner

(Connecting via USB).

Remedy Not all USB interfaces provided as standard with personal

computers are guaranteed. Contact your local authorized

Canon dealer for more detailed information. (See “Checking

Your Operating Environment,” on p. 18.)

Cause USB cable is not compatible with the scanner

(Connecting via USB).

Remedy Use the USB cable provided with the scanner. (See

“Checking Your Operating Environment,” on p. 18.)

Cause USB hub is not compatible with the scanner (Connecting

via USB).

Remedy Remove the USB hub to use the scanner. (See “Checking

Your Operating Environment,” on p. 18.)

Clearing Paper Jams

BPress and hold the START Button.

The jammed document is ejected into the Eject Pocket.

If the above procedure does not clear the paper jam, perform the

following to remove the jammed document.

CPull the Open Button, and pull the Front Maintenance Cover

open to the right and left.

DPress the Open Button, and push the Back Maintenance

Cover open to the back.

ERemove the paper that has jammed.

FClose the Back Maintenance Cover.

GClose the Front Maintenance Cover in the order shown in the

diagram below.

If the document is not fed properly or the detection functions do not

work properly, remedy the problem by checking the following

conditions.

Feeding Trouble

Condition A paper jam has occurred.

Cause and

Remedy

• Check to make sure that the size and thickness of the

document are within the supported range of the

scanner, and if the quality of the paper is appropriate.

For cautions on handling documents, see

“Documents,” on p. 31.

• Documents with rough surfaces may cause a paper

feed error to occur.

Scan one sheet at a time in the separation OFF mode.

(See “Separation OFF Mode,” on p. 37.)

• Dirty or worn rollers inside the scanner may cause a

paper jam.

Clean the rollers if they are dirty. (See “Cleaning the

Scanning Glass and Rollers,” on p. 45.) Worn rollers

must be replaced. Some rollers are replaceable. (See

“Replacing the Rollers,” on p. 53.) If the rollers are not

replaceable, contact your local authorized Canon

dealer or service representative to have the scanner

serviced.

• The Separation Roller gap is too wide. Adjust the

Separation Roller gap. (See “Adjusting the Separation

Roller Gap,” on p. 57.)

Condition A double feed error occurred even though

documents are not being double fed.

Cause and

Remedy

A double feed error may occur when documents with

different thicknesses are mixed. Turn OFF the double

feed detection mode, if this happens.

Condition MICR characters are not recognized correctly.

Cause and

Remedy

• The scanner cannot correctly read MICR characters if

the magnetic heads are dirty. Clean the MICR

magnetic heads. (See “Cleaning the Magnetic Heads,”

on p. 48.)

• If MICR characters cannot be recognized correctly

after cleaning the heads, the MICR heads may be

worn. Contact your local authorized Canon dealer or

service representative to have the scanner serviced.

• The MICR text is on the back of the document. Load the

side with the MICR characters face up in the document

tray.

Other

Causes

• Some of the MICR characters are scratched or missing.

Splattered MICR ink or toner may also be the problem.

Condition The imprinter is not printing correctly (missing

imprint dots).

Cause and

Remedy

Ink is clogged in the ink jet nozzle. Clean the ink jet

nozzle. Cleaning the ink jet nozzle is recommended

before using the CR-190i. (See “Cleaning the Ink Jet

Nozzles,” on p. 49.)

Other

Causes

The ink cartridge may be empty.

Condition Documents get dirty when using the imprinter.

Cause and

Remedy

Ink from the imprinter has been placed on the feed path.

Clean the ink off the feed path. (See “Cleaning the Ink Jet

Nozzles,” on p. 49 and “Cleaning the Feed Path,” on

p. 43.)

If there is a problem with the scanned image (the image is not sharp or

stripes appear), one of the following conditions may be a probable

cause. Check the following conditions, and take the appropriate action.

The scanning glass or rollers are dirty.

If the scanning glass or rollers are dirty, the dirt will appear on the

scanned image.

Clean the scanning glass and rollers. For details, see “Cleaning

the Scanning Glass and Rollers,” on p. 45.

The scan conditions are inappropriate.

If the scan conditions are inappropriate, the scanned image will not

be sharp or will appear as dark.

Check the brightness and other scanner settings.

If the scanned image is blurry or the document has not been

scanned at all, the brightness may be set too high.

If the scanned image appears dark, the brightness may be set too

low.

Also, check the settings on the driver and the software application.

The driver or application does not run correctly.

If the document cannot be scanned correctly even if the scan

conditions are adjusted, the driver or the application may not be

functioning correctly.

Reinstall the driver or application.

For details on how to install the driver, see “Installing the Software,”

on p. 19.

For details on how to install the application, see the applications

instruction manual.

Other Causes

Even if the computer may be recognizing the scanner correctly, and

the driver and the application is installed correctly, scanning may

not be performed correctly. If this happens, the interface card is not

compatible. Use the recommended interface card.

If the above remedies do not rectify the problem, contact your local

authorized Canon dealer or service representative to have the scanner

serviced.

When the Scanned Image Is Not

Normal

Maintenance

This chapter describes how to clean and maintain the scanner.

To ensure high-quality image scanning, regularly clean your CR-190i

as described below.

CAUTION

•Before you clean the scanner, turn OFF the scanner and computer,

and disconnect the power cord from the power outlet. Otherwise, it

may cause an electrical shock.

•Never clean the scanner with any kind of organic solvent, such as

alcohol, benzene, or paint thinner. This may cause a fire and electrical

shock, or cause the exterior of the scanner to disfigure or discolor.

•Never spray mild detergent or water directly on the scanning glass.

The spray could penetrate below the glass and contaminate the

internal light source and lenses.

Cleaning the Main Unit

Wipe the scanner with a firmly wrung cloth, moistened slightly with

water or mild detergent. Then, wipe off with a clean, dry cloth.

Cleaning the Feed Path

If dirt appears on scanned documents, clean the feed path. Clean the

feed path regularly.

APull the Open Button, and pull the Front Maintenance Cover

open to the right and left.

IMPORTANT

If you notice paper dust in the feed path when you open the Maintenance

Cover, clean it out with a cotton swab.

Daily Cleaning

BPress the Open Button, and push the Back Maintenance

Cover open to the back.

CWipe the feed path with a firmly wrung cloth, moistened

slightly with water or mild detergent. Then, wipe off with a

clean, dry cloth.

DClose the Back Maintenance Cover.

EClose the Front Maintenance Cover in the order shown in the

diagram below.

Feed Path

Cleaning the Scanning Glass and Rollers

If stripes appear on scanned images or if dirt appears on scanned

documents, clean the scanning glass and rollers. Clean the scanning

glass and rollers regularly.

ARemove the Top Cover.

BPull the Open Button, and pull the Front Maintenance Cover

open to the right and left.

IMPORTANT

If you notice paper dust in the feed path when you open the Maintenance

Cover, clean it out with a cotton swab.

CPress the Open Button, and push the Back Maintenance

Cover open to the back.

DRemove the Roller Cover.

ESpin the rollers while wiping them clean with a firmly wrung

cloth dampened with water or a mild detergent.

There are 26 roller positions, as shown in the diagram below.

NOTE

•Use cotton swabs to clean the rollers in locations that are too narrow for

your fingers.

•Roller in position c is turned by the roller in position a. Turn the roller in

position a to wipe the rollers.

•Rollers in positions h, j, and l are turned by the roller in position k.

Turn the roller in position k to wipe the rollers.

•Rollers in positions u to z are turned by the roller in position m. Turn the

roller in position m to wipe the rollers.

•Rollers in positions a to c are replaceable. (See “Replacing the Rollers,”

on p. 53.)

FUse cotton swabs that are commercially available to clean the

entire scanning glass.

GClose the Back Maintenance Cover.

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Scanning Glass

HClose the Front Maintenance Cover in the order shown in the

diagram below.

IReplace the Roller Cover.

JCarefully replace the Top Cover.

IMPORTANT

If paper jams and double feeds (two papers being fed at the same time) still

occur after cleaning the rollers, the rollers may be worn. The rollers need to

be changed. Some rollers are replaceable. (See “Replacing the Rollers,” on

p. 53.) If the rollers are not replaceable, contact your local authorized Canon

dealer or service representative to have the scanner serviced.

Cleaning the Magnetic Heads

If the magnetic heads are dirty, then MICR characters cannot be

scanned correctly. Periodically, clean the magnetic heads with a

commercially available audio head cleaner.

APull the Open Button, and pull the Front Maintenance Cover

open to the right and left.

IMPORTANT

If you notice paper dust in the feed path when you open the Maintenance

Cover, clean it out with a cotton swab.

BUse a commercially available audio head cleaner to clean the

magnetic heads.

The magnetic heads are located in the positions shown in the

diagram below.

CClose the Front Maintenance Cover in the order shown in the

diagram below.

Magnetic Heads

Cleaning the Ink Jet Nozzles

Ink that collects around the ink jet nozzles may stain your documents

or cause the text or bitmap to appears as scratched. Clean the area

around the ink jet nozzles periodically. Cleaning the ink jet nozzles is

also efficient action when the printed text or bitmap becomes faint.

ARemove the Top Cover.

BRemove the ink cartridge.

For more information, see “Replacing the Ink Cartridge,” on p. 51.

CUse the Built-in Nozzle Cleaning Pad to remove the ink from

around the ink jet nozzles.

Swipe the ink cartridge 2 or 3 times on the Built-in Nozzle

Cleaning Pad shown in the diagram below. If the text or bitmap

still appear faint after this operation, replace the ink cartridge

(See “Replacing the Ink Cartridge,” on p. 51.)

DSet the ink cartridge.

For more information, see “Setting the Ink Cartridge and

Adjusting the Print Position,” on p. 23.

ECarefully replace the Top Cover.

Built-in Nozzle Cleaning Pad

Cleaning with the Cleaning Cards

(U.S.A. Only)

If a black stripe appears on the back-side of scanned images or if dirt

appears on the paper documents upon scanning or for preventative

measures, we recommend that you clean your Canon CR-Series

scanner as needed with a cleaning card. Using a cleaning card will

minimize the frequent cleaning as instructed in this manual.

It is best to perform a cleaning at beginning or end of the day. A

cleaning card does not clean the ink jet nozzles, so please remove the

ink cartridge and perform a nozzle cleaning (See “Cleaning the Ink Jet

Nozzles,” on p. 49.)

IMPORTANT

• This operation is for U.S.A. Cleaning cards are available only in U.S.A.

• Contact your local authorized Canon dealer or service representative

for the available cleaning card.

ATurn OFF the scanner.

BDisconnect the scanner and the computer.

CTurn ON the scanner with pressing the START Button and the

STOP Button.

NOTE

If the scanner turned ON properly, the power LED continues to flash.

DPull the Eject Stopper.

EPlace the cleaning card in the document tray.

FPress the START Button to start cleaning.

GPlease repeat steps 5 and 6.

A typical cleaning is feeding the cleaning card 3 to 7 times. If the

scanner is extremely dirty, you may need to use another cleaning

card.

HTurn OFF the scanner.

IConnect the scanner and the computer.

NOTE

•You cannot scan the document without the computer.

•Allow 1 to 2 minutes for the moisture on the Canon CR-Series scanner from

the cleaning card to thoroughly dry before scanning documents.

Make the following adjustments to maintain scanning quality.

Replacing the Ink Cartridge

The ink cartridge needs to be replaced if the printed text becomes

scratchy or faint even if you have cleaned the ink jet nozzle. Replace

the ink cartridge according to the following procedure below.

IMPORTANT

• The ink disposal tank must be replaced when the ink cartridge is

replaced.

• To replace the ink cartridge, turn the scanner OFF before removing

the Top Cover. After the ink cartridge is set, replace the Top Cover,

and then turn the scanner back ON.

NOTE

•Use a Canon ink cartridge. (See “About the Ink Cartridge,” on p. 23.)

•Do not use more than one cartridge by rotation. If you do so, applications

cannot check the ink level precisely.

ARemove the Top Cover.

BSqueeze the Print Position Adjustment Lever, and lift it up to

the top position.

CPush the ink cartridge backward, and then remove the ink

cartridge.

CAUTION

Do not touch the ink jet nozzle right after imprinting. The nozzle may be

very hot.

DSet the ink cartridge.

For more information, see “Setting the Ink Cartridge and

Adjusting the Print Position,” on p. 23.

Maintenance

ECarefully replace the Top Cover.

Replacing the Ink Disposal Tank

When the following conditions appear, you have to replace the ink

disposal tank according to the following procedure.

•When the ink cartridge is replaced.

•

When clumpy ink appears on the ink disposal tank as shown below.

The replacement ink disposal tank is not included with the scanner.

Purchase an ink disposal tank, as shown below.

Compatible ink disposal tank: 4623B002

AOpen the Ink Disposal Tank Pocket.

BRemove the ink disposal tank.

WARNING

Do not print without the ink disposal tank. Doing so may cause a

malfunction.

Ink Disposal Tank

NOTE

•Be careful not to get dirty with ink.

•When you discard the ink disposal tank, put it in the plastic bag in the box

of the ink disposal tank.

CAttach the ink disposal tank.

DClose the Ink Disposal Tank Pocket.

Replacing the Rollers

When rollers are worn, paper jams and double feeds tend to occur. You

can replace the rollers (Pickup Roller, Feed Roller, and Separation

Roller) according to the following procedure.

The exchange roller kit is not included with the scanner. Purchase an

exchange roller kit separately, as shown below.

Compatible exchange roller kit: 4623B001

ARemove the Top Cover.

BRemove the Roller Cover.

COpen the Feed Supporter to the left.

DPinch the Separation Roller at the rim and the fixing lever, and

then remove it with pressing the Separation OFF Mode

Button.

NOTE

If the Separation Roller is not removed easily because of the fixing lever

position, turn the Pickup Roller in anticlockwise direction by hand.

EPinch the Feed Roller at the rim and the fixing lever, and then

remove it.

Feed Supporter

Fixing Lever

FPinch the Pickup Roller at the rim and the fixing lever, and

then remove it.

NOTE

If the Pickup Roller is not removed easily because of the fixing lever position,

turn the Pickup Roller by hand.

GAttach the Pickup Roller.

HAttach the Feed Roller. Align the notch on the roller axis with

the hole on the roller.

IAttach the Separation Roller with pushing the Separation OFF

Mode Button. Align the notch on the roller axis with the hole

on the roller.

Fixing Lever

JClose the Feed Supporter to the right.

KReplace the Roller Cover.

LCarefully replace the Top Cover.

Adjusting the Separation Roller Gap

If double feed should occur too often, adjust the Separation Roller gap

according to the following procedure.

ASlide the Adjustment Dial Cover to the left.

BAdjust the Adjustment Dial.

Turn the Adjustment Dial to the right 3 clicks.

If documents are not fed after the above operation, turn the

Adjustment Dial back to the left 1 click.

CSlide the Adjustment Dial Cover to the right.

CAUTION

Do not use the Adjustment Dial any other time except when adjusting

the Separation Roller gap. Turning the Adjustment Dial too much may

damage the scanner.

Adjustment Dial

Turn the dial to the left to

widen the gap, and turn it

to the right to narrow the

gap.

Scanner Specifications

■Use the recommended operating environment for the ink

cartridge when using the imprinter.

■You can use the functions noted above if your software

supports them.

■These functioins may not work depending on your computer’s

capabilities and the software you are using.

Specifications are subject to change without notice.

Specifications

Type Desktop sheet feed

Document size Height: 2.7" to 4.3" (68 to 108 mm)

Length: 4.7" to 9.6" (120 to 245 mm)

Thickness: 0.003" to 0.008" (0.08 to 0.20

mm)

Weight: 17 to 40 lb bond (64 to 157 g/m2)

Document feeding Automatic / Not separate

Scanning method Contact image sensor (CMOS)

Light source LED

Scanning side Simplex/Duplex

Scanning mode Black-and-white, Fine text filtering, Error

diffusion, 256 level grayscale, 16 level

grayscale

Scanning resolution

(primary scan lines x

secondary scan lines)

100 x 100 dpi, 120 x 120 dpi, 150 x 150

dpi, 200 x 200 dpi, 240 x 240 dpi, and 300

x 300 dpi

Scanning speed 190 cpm (American checks)

Automatic feeder capacity Load limit of less than 1.0" (25 mm) (within

the load limit mark)

Automatic document feed

capacity

Up to 250 sheets

Interface Hi-Speed USB 2.0

Other functions Automatic paper size detection, Ultrasonic

double feed detection, Dropout color,

Deskew

Dimensions 8.4" (H) x 18.7" (W) x 10.7" (D) (214 mm (H)

x 476 mm (W) x 272 mm (D))

Weight Approximately 18.5 lb (8.4 kg)

Power requirement AC 120V (60 Hz) or AC 220-240V (50/60

Hz)

Power consumption 120V model

Scanning: 56.1W or less

Sleep mode: 3.9W or less

220-240V model

Scanning: 52.8W or less

Sleep mode: 4.7W or less

Noise Less than 72 dB

Operating environment Temperature: 50°F to 90.5°F (10°C to

32.5°C)

Humidity: 20% to 80% RH

Index

Adjusting the Print Position .............................................. 23

Adjustment Dial.......................................................... 15, 57

Adjustment Dial Cover ..................................................... 15

Air Vent ............................................................................ 16

Amount loaded................................................................. 34

Back Maintenance Cover................................................. 15

Built-in Nozzle Cleaning Pad ..................................... 14, 49

Cleaning

Feed path .................................................................. 43

Main unit .................................................................... 43

Cleaning Card .................................................................. 50

Connector ........................................................................ 16

Daily Cleaning.................................................................. 43

Documents....................................................................... 31

Document .................................................................. 31

Envelope.................................................................... 32

How to place documents ........................................... 34

Double Feed Detection .................................................... 33

Eject Pocket ............................................................... 15, 36

Eject Stopper ............................................................. 15, 34

Exterior Dimensions......................................................... 16

Features of the CR-190i ................................................... 12

Feeding Trouble ...............................................................41

Flapper ............................................................................. 36

Front Maintenance Cover ................................................. 14

Function Button ................................................................ 14

Handling ............................................................................. 9

Ink Cartridge .........................................................14, 23, 51

Ink Disposal Tank .............................................................52

Ink Disposal Tank Pocket ................................................. 16

Ink Jet Nozzle ...................................................................49

Installation Location.......................................................... 10

JOG Button.................................................................14, 35

Load Limit Mark ................................................................34

Magnetic head .................................................................. 48

Magnetic Head for MICR .................................................. 14

Maintenance ..................................................................... 51

Moving the Scanner..........................................................11

Number of pages loaded ..................................................34

Operating Environment .................................................... 18

Operation Buttons ............................................................ 14

Power Cord ................................................................ 13, 21

Power Cord Connector .................................................... 16

Power Supply................................................................... 11

Power Switch ................................................................... 14

Print Position Adjustment Lever................................. 23, 51

Ranger ............................................................................. 27

Recognizing the scanner ................................................. 22

Roller Cover ..................................................................... 14

Rollers........................................................................ 45, 53

Scanner Unit .............................................................. 14, 15

Scanning Glass................................................................ 45

Scanning Utility .......................................................... 19, 25

Separates documents ...................................................... 36

Separation OFF Mode ..................................................... 37

Separation OFF Mode Button .................................... 15, 37

Setup Disc........................................................................ 13

Software

How to Use the Software........................................... 25

Install ................................................................... 19, 27

Uninstall..................................................................... 29

Specifications................................................................... 58

Top Cover......................................................................... 15

Troubleshooting................................................................ 38

Turning OFF the Power .................................................... 22

Turning ON the Power......................................................21

Unpacking the scanner..................................................... 13

USB Connections .......................................................20, 38

USB Connector.................................................................16

CANON ELECTRONICS INC.

1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPAN

CANON U.S.A. INC.

ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A.

CANON CANADA INC.

6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA

CANON EUROPA N.V.

BOVENKERKERWEG 59-61, P.O.BOX 2262, 1180 EG AMSTELVEEN, THE NETHERLANDS

CANON LATIN AMERICA, INC.

703 WATERFORD WAY, SUITE 400 MIAMI, FLORIDA 33126, U.S.A.

CANON SINGAPORE PTE. LTD.

1 HARBOUR FRONT AVENUE #04-01, KEPPEL BAY TOWER, SINGAPORE 098632

CANON HONGKONG COMPANY LTD.

19TH FLOOR, THE METROPOLIS TOWER, 10 METROPOLIS DRIVE, HUNGHOM, KOWLOON, HONG KONG.

CANON KOREA BUSINESS SOLUTIONS INC.

168-12 SAMSEONG-DONG, GANGNAM-GU, SEOUL, KOREA

Canon Imageformula Cr 190I Users Manual Instructions

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