Canon Imageformula Dr C225 Office Scanner Users Manual C225/DR C225W User

2015-03-09

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1
Chapter 1 Introduction
Chapter 2 Important Safety Instructions
Chapter 3 Installing the Software
Chapter 4 Connecting the Scanner
Chapter 5 Placing Documents
Chapter 6 Scanning with CaptureOnTouch
Chapter 7 Setting the Scanner Driver
Chapter 8 Special Scanning
Chapter 9 Regular Maintenance
Chapter 10 Replacing Consumable Parts
Chapter 11 Uninstalling the Software
Chapter 12 Troubleshooting
Chapter 13 Appendix
CE-IM-0949-E1.00
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Chapter 1 Introduction
###HOME > Chapter 1 Introduction###
Thank you for purchasing the Canon imageFORMULA DR-C225/C225W
Document Scanner.
In order to fully understand the features of this scanner and use them
more effectively, please read this manual and the manuals shown below
thoroughly before using the product. After reading, store the manual in a
safe place for future reference.
About This Manual................................................................................ 2
Features of the Scanner....................................................................... 3
Names and Functions of Parts ............................................................ 5
Regulations ........................................................................................... 7
Trademarks............................................................................................ 8
About This Manual
###HOME > Chapter 1 Introduction > About This Manual###
Manuals for the Scanner
Documentation for this scanner consists of the following manuals.
zSetup Guide
This provides complete and comprehensive information about the
scanner.
zUser Manual (this manual)
This manual contains complete explanations for operations on the
scanner. This manual is stored on the supplied Setup Disc as an
electric manual.
The User Manual will be registered to the following location in the start
menu after you install the software on the Setup Disc.
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Register Windows 8.1/8 at the following locations.
After the software is installed from the setup disc, the User Manual is
shown below.
/Applications/DR-C225 User Manual.app
Symbols Used in This Manual
The following symbols are used in this manual to explain procedures,
restrictions, handling precautions, and instructions that should be
observed for safety.
Indicates a warning concerning operations that may lead to death or injury
to persons if not performed correctly. To use the machine safely, always
pay attention to these warnings.
Indicates a caution concerning operations that may lead to injury to
persons, or damage to property if not performed correctly. To use the
machine safely, always pay attention to these cautions.
Features of the Scanner
###HOME > Chapter 1 Introduction > Features of the Scanner###
The main features of the DR-C225/C225W document scanner are
described below.
zCompact Design
The scanner has a compact size of 300 (W) x 339 (H) x 235 (D)
(11.81" (W) x 13.3" (H) x 9.25" (D)) mm when the document feed is
open. A newly designed feed mechanism saves space by eliminating
the need for space to eject paper at the front of the scanner.
zFast Document Feeding
Documents can be scanned at a speed of up to 25 pages per minute
(when scanning one-sided or two-sided documents of A4 size at 200
dpi).
zTwo Eject Paths for Scanning a Variety of Documents
Use the U-turn path to scan paper of standard thickness, or use the
straight path to scan cards and other thick documents.
zHigh Image Quality
The 600 dpi optical resolution sensor incorporated in the scanner
enables documents to be scanned with high image quality.
zUSB 2.0 Interface
The scanner supports Hi-Speed USB 2.0.
Indicates operational requirements and restrictions. Be sure to read
these items carefully to operate the machine correctly, and avoid
damage to the machine.
Indicates a clarification of an operation, or contains additional
explanations for a procedure. Reading these notes is highly
recommended.
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zColor/Grayscale Support
Documents can be scanned in 24-bit color or 256-level grayscale.
zSupports a Variety of Scanning Modes
The scanner supports the following scanning modes, depending on
the document type:
• Single-sided or double-sided scanning (with Skip Blank Page
function)
• Continuous or single sheet feed
zCard Scan
You can scan business or ID cards.
zPaper Size Detection
The scanner automatically detects the size of a scanned document
and eliminates any unnecessary space around the edges of the
image when storing the image, even when storing a document of
irregular size.
zAuto Color Detection
The scanner detects whether the scanned document is in color,
grayscale, or black and white (binary), and saves the image
accordingly.
zFull Auto Mode
A Full Auto Mode is provided in CaptureOnTouch and the scanner
driver to allow scanning under automatically determined conditions.
Scanning conditions such as the color mode and page size are set
automatically based on the document being scanned.
zAuto Resolution Detection
When enabled in the CaptureOnTouch or scanner driver settings, this
function detects the content of documents and determines the
scanning resolution automatically.
zFolio Scan
You can scan folded documents. The scanner will scan both sides
and combine the scanned images into a single image.
zDeskew
The scanner straightens scanned images when it detects that the
document was placed askew.
zUltrasonic Double Feed Detection
Ultrasonic waves are used to detect pages that are fed at the same
time as well as the space between pages. Scanning stops if a double
feed is detected.
zText Enhancement Modes
The scanner is equipped with the Advanced Text Enhancement Mode
(only for Windows), for enhancing the text of documents with dark or
uneven backgrounds, and the Advanced Text Enhancement II mode,
for enhancing the text when both the text and background are light.
These modes may not work, depending on the type of document.
zColor Drop-out
The scanner is equipped with a Color Drop-out function that enables
you to specify a color for the scanner to omit from the scanned image
during black and white or grayscale scanning.
zSkip Blank Page Function
The scanner is equipped with a Skip Blank Page function that
enables you to scan a document without storing images of blank
pages, regardless of whether each page of the document is two-
sided or one-sided. Both sides are scanned, but saving the image is
skipped for scan images judged to be from a blank page.
zPrescan Function
The scanner is equipped with a Prescan function that allows you to
adjust the contrast and brightness of a prescanned image and then
send the adjusted image to the application software, without needing
to scan the document again.
zCharacter/Line Emphasis Function
If characters and lines in scanned images are not clearly visible, you
can use this function to adjust their thickness during scanning.
zCaptureOnTouch
The bundled CaptureOnTouch software lets you register specific
scanning procedures suited to particular document types and
applications for easy access just by selecting the scanning job.
zScanning Shortcut
Using CaptureOnTouch, you can register commonly used
combinations of scan modes and output methods as [Scanning
Shortcut] for quick access. Any [Scanning Shortcut] can be assigned
a start button.
zAuto Start
The scanner is equipped with an auto start function, which enables
scanning to be automatically started when a document placed in the
feeder is detected.
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zSleep Mode
The scanner is designed to save energy by entering the sleep mode
when it is not scanning documents.
DR-C225W
zWi-Fi connectivity
You can operate the scanner and load document from a PC or other
device with a wireless connection.
The Wi-Fi function supports scanning operations and document
loading via wireless connection to a PC or other device.
Names and Functions of Parts
###HOME > Chapter 1 Introduction > Names and Functions of Parts###
This section describes the name and function of each part. Make
sure to read this section and familiarize yourself with the parts of the
scanner before using the scanner.
Front View
(1) Front Unit
Open this when removing paper jammed inside the scanner, cleaning
the inside of the scanner, or replacing rollers.
(2) Document Eject Pocket
Scanned documents are output here.
(3) Feed Extension Plates
Pull this out when loading long documents.
(4) Eject Support
Open this when loading long documents.
(5) Feed Support
Pull out this to support loaded documents.
(6) Document Feed Tray
Open this when loading documents for scanning.
(7) Power Button
This turns the scanner ON and OFF.
zDepending on the bundled software you are using, all of the
preceding features may not be available.
zIn the software, this scanner is indicated as "DR-C225".
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(8) Start Button
This starts scanning the document loaded in the document feed tray
(9) Feed Selection Indicator
This indicates the way documents are currently being fed in
accordance with the position of the feed selection lever.
(10) Feed Selection Lever
This changes the way documents are fed.
(11) Connectors
Connectors for connecting an AC adapter and USB cable are
available.
(12) Eject Selection Lever
Use this lever to change the way documents are ejected.
Connectors
(1) Power Connector
Connect the supplied AC adapter to this connector.
(2) USB Connector
Connect the supplied USB cable to this connector.
Back View
(1) OPEN Button
Press this button to open the front unit.
(2) Wi-Fi function setting location (DR-C225W only)
Set and confirm wireless connection using the Wi-Fi function.
(3) Kensington Slot
Connect an anti-theft key chain or the like.
(4) Cable Grooves
Secure the USB cable and power cord that are connected to the
scanner along the rear of the scanner. Use these when you want to
run the cables on the side opposite the connectors.
Lever position Indicator color
Upper (non separation feeding) Orange
Lower (standard feeding) Black
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Regulations
###HOME > Chapter 1 Introduction > Regulations###
FCC REGULATIONS (For North America)
Document Scanner, Model M111231/M111241
This device complies with Part 15 of FCC Rules and Industry Canada
licence-exempt RSS standard(s). Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2) this device
must accept any interference, including interference that may cause
undesired operation of this device.
Le présent appareil est conforme aux la partie 15 des règles de la FCC et
CNR d'Industrie Canada applicables aux appareils radio exempts de
licence. L'exploitation est autorisée aux deux conditions suivantes : (1)
l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil
doit accepter tout brouillage radioélectrique subi, même si le brouillage est
susceptible d'en compromettre le fonctionnement.
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment OFF and ON, the user is encouraged to try to
correct the interference by one or more of the following measures:
zReorient or relocate the receiving antenna.
zIncrease the separation between the equipment and receiver.
zConnect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
zConsult the dealer or an experienced radio/TV technician for help.
zUse of shielded cable is required to comply with Class B limits in
Subpart B of Part 15 of FCC Rules.
Do not make any changes or modifications to the equipment unless
otherwise specified in the manual. If such changes or modifications should
be made, you could be required to stop operation of the equipment.
Canon U.S.A. Inc.
One Canon Park, Melville, NY 11747, U.S.A.
Tel. No. (800)652-2666
International ENERGY STAR® Office Equipment Program
As an ENERGY STAR® Partner, CANON ELECTRONICS INC.
has determined that this machine meets the ENERGY STAR®
Program guidelines for energy efficiency.
The International ENERGY STAR® Office Equipment Program is an
international program that promotes energy saving through the use of
computers and other office equipment. The program backs the
development and dissemination of products with functions that effectively
reduce energy consumption. It is an open system in which business
proprietors can participate voluntarily. The targeted products are office
equipment, such as computers, monitors, printers, fax, machine, copiers,
and scanners. The standards and logos are uniform among participating
nations. This model doesn’t provide "setting options" for power
management.
European Union (and EEA) only.
This symbol indicates that this product is not to be disposed of
with your household waste, according to the WEEE Directive
(2002/96/EC) and your national law. This product should be
handed over to a designated collection point, e.g., on an
authorized one-for-one basis when you buy a new similar
product or to an authorized collection site for recycling waste electrical
and electronic equipment (EEE). Improper handling of this type of waste
could have a possible negative impact on the environment and human
health due to potentially hazardous substances that are generally
associated with EEE. At the same time, your cooperation in the correct
disposal of this product will contribute to the effective usage of natural
resources. For more information about where you can drop off your waste
equipment for recycling, please contact your local city office, waste
authority, approved WEEE scheme or your household waste disposal
service. For more information regarding return and recycling of WEEE
products, please visit www.canon-europe.com/environment.
(EEA: Norway, Iceland and Liechtenstein)
8
Fur EMVG
Dieses Produkt ist zum Gebrauch im Wohnbereich, Geschafts-und
Gewerbebereich sowie in Kleinbetrieben vorgesehen.
Model Names
The following names may be provided for the safety regulations in each
sales region of the Document Scanner.
DR-C225W: Model M111231
DR-C225: Model M111241
Disclaimers
The information in this document is subject to change without notice.
CANON ELECTRONICS INC. MAKES NO WARRANTY OF ANY KIND
WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED,
EXPECT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION,
THEREOF, WARRANTIES AS TO MARKETABILITY,
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF
USE OR NON-INFRINGEMENT. CANON ELECTRONICS INC. SHALL
NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR
EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.
CANON ELECTRONICS INC. IS NOT LIABLE FOR THE STORAGE AND
HANDLING OF DOCUMENTS SCANNED WITH THIS PRODUCT, OR
THE STORAGE AND HANDLING OF RESULTING SCANNED IMAGE
DATA.
IF YOU INTEND TO DISCARD THE ORIGINALS OF SCANNED
DOCUMENTS, YOU THE CUSTOMER ARE RESPONSIBLE FOR
INSPECTING THE SCANNED IMAGES AND VERIFYING THAT DATA IS
INTACT.
THE MAXIMUM LIABILITY OF CANON ELECTRONICS INC. UNDER
THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE
PRODUCT COVERED BY THE WARRANTY.
Trademarks
###HOME > Chapter 1 Introduction > Trademarks###
zCanon and the Canon logo are registered trademarks, of Canon Inc.
in the United States and may also be trademarks or registered
trademarks in other countries.
zimageFORMULA is a trademark of CANON ELECTRONICS INC.
zMicrosoft, Windows, Windows Vista, PowerPoint, and SharePoint are
registered trademarks or trademarks of Microsoft Corporation in the
United States and other countries.
zMicrosoft product screen shot(s) reprinted with permission from
Microsoft Corporation.
zENERGY STAR® is a registered trademark of the United States
Environmental Protection Agency.
zOS X is a registered trademark of Apple Inc. in the United States and
other countries.
zCopyright © 1995-2011 Nuance Communications, Inc. All rights
reserved. Nuance, eCopy, OmniPage, and PaperPort are trademarks
and/or registered trademarks of Nuance Communications, Inc. and/or
its affiliates in the United States and/or other countries.
zISIS is a registered trademark of EMC Corporation in the United
States.
zGoogle and Google Drive are trademarks of Google Inc.
zDropbox is a trademark or a registered trademark of Dropbox, Inc.
zSugarSync is a trademark of SugarSync, Inc.
zWi-Fi is a registered trademark of the Wi-Fi Alliance.
zOther product and company names herein may be the trademarks of
their respective owners. However, the TM and R symbols are not
used in this document.
Copyright
Copyright 2014 by CANON ELECTRONICS INC. All rights reserved.
9
No part of this publication may be reproduced or transmitted in any form or
by any means, electronic or mechanical, including photocopying and
recording, or by any information storage or retrieval system without the
prior written permission of CANON ELECTRONICS INC.
10
Chapter 2 Important Safety
Instructions
###HOME > Chapter 2 Important Safety Instructions###
To ensure the safe operation of this scanner, be sure to read the safety
warnings and precautions described below.
Installation Location...........................................................................10
AC Adapter .......................................................................................... 11
Moving the Scanner............................................................................11
Handling .............................................................................................. 12
Disposal............................................................................................... 13
When sending the scanner for repairs .............................................13
Installation Location
###HOME > Chapter 2 Important Safety Instructions > Installation
Location###
The performance of this scanner is affected by the environment in
which it is installed. Make sure that the location where the scanner is
installed meets the following environmental requirements.
zProvide adequate space around the scanner for operation,
maintenance, and ventilation.
zWhen scanning documents using the straight path, provide adequate
space in front of the scanner for scanned document output.
zAvoid installing the machine in direct sunlight. If this is unavoidable,
use curtains to shade the scanner.
zAvoid locations where a considerable amount of dust accumulates.
zAvoid warm or humid locations, such as in the vicinity of a water
faucet, water heater, or humidifier. Avoid locations where ammonia
gas is emitted. Avoid locations near volatile or flammable materials,
such as alcohol or paint thinner.
zAvoid locations that are subject to vibration.
zAvoid exposing the scanner to rapid changes in temperature. If the
room in which the scanner is installed is cold but rapidly heated,
water droplets (condensation) may form inside the scanner. This may
result in a noticeable degradation in scanning quality. The following
conditions are recommended for optimal scanning quality:
Room temperature: 10°C to 32.5°C (50°F to 90.5°F)
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Humidity: 25% to 80% RH
zAvoid installing the scanner near equipment that generates a
magnetic field (e.g. speakers, televisions, or radios.)
AC Adapter
###HOME > Chapter 2 Important Safety Instructions > AC Adapter###
zConnect only to a power outlet of the rated voltage and power supply
frequency (120 V, 60 Hz or 220-240 V, 50/60 Hz depending on your
region).
zDo not connect other electrical equipment to the same power outlet to
which the scanner is connected. Also, when using an extension cord,
make sure that the extension cord is rated for the current
requirements of the scanner.
zNever try to take the AC adapter apart or modify it in any way, as this
is dangerous.
zThe power cord may become damaged if it is often stepped on or if
heavy objects are placed on it.
zDo not use the power cord while it is coiled.
zDo not pull directly on the power cord. When disconnecting the power
cord, grasp the plug and remove it from the outlet.
zKeep the area around the power cord clear of objects so that the
power cord can be disconnected easily in an emergency.
zDo not use an AC adapter other than the one provided with the
scanner. Do not use the AC adapter provided with the scanner with
other products.
zIf you have any questions regarding the power supply, contact your
local authorized Canon dealer or service representative for further
information.
Moving the Scanner
###HOME > Chapter 2 Important Safety Instructions > Moving the
Scanner###
zWhen moving the scanner, always hold it with both hands to avoid
dropping it.
zMake sure to disconnect the interface cable and AC adapter before
moving the scanner. If the scanner is transported with these items
connected, the plugs and connectors may be damaged.
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Handling
###HOME > Chapter 2 Important Safety Instructions > Handling###
Note the following precautions whenever using the scanner. Failure
to do so may result in a fire or electric shock.
Never place alcohol, benzene, paint thinner, or other flammable
substances near the scanner.
Do not cut, damage, or modify the power cord. Do not place heavy
objects on the power cord, and do not pull or excessively bend the
power cord.
Never connect the power cord when your hands are wet.
Do not connect the scanner to a multi plug power strip.
Do not knot or coil the power cord as this may result in a fire or
electric shock. When connecting the power cord, make sure that the
power plug is securely and completely inserted into the power outlet.
The supplied power cord set is intended for use with this scanner
only. Do not use it with other electronic equipment. In addition, do not
use power cord sets other than the one supplied with the scanner.
Doing so may result in fire or electric shock.
Do not take the scanner apart or modify it.
Never try to take the AC adapter apart or modify it in any way, as this
is dangerous.
Do not use flammable spray near the scanner.
When cleaning the scanner, push the power button to turn it OFF and
disconnect the power cord from the power supply.
Clean the scanner using a slightly dampened cloth which has been
well wrung out. Never use alcohol, benzene, paint thinner, or any
other flammable substances.
If the scanner makes strange noises, or gives off smoke, heat, or
strange odors, or the scanner does not function or other
abnormalities occur when you use the machine, immediately push
the power button to turn it off, and disconnect the power plug from the
power outlet. Then, contact your local authorized Canon dealer or
service representative to have the unit serviced.
Do not drop the scanner, or subject it to impact or strong shock.
Should the scanner ever become damaged, immediately push the
power button to turn it OFF, and disconnect the power plug from the
power outlet. Then, contact your local authorized Canon dealer or
service representative to have the unit serviced.
Before moving the scanner, be sure to push the power button to turn it
OFF, and disconnect the power plug from the power outlet
Do not install the scanner on a surface that is unstable, tilted, or
subject to excessive vibrations. Doing so may cause the scanner to
fall, resulting in personal injury or damage to the scanner.
Never place small metal objects such as staples, paper clips, or
jewelry on the scanner. These items may fall into the scanner, and
cause a fire or electric shock. Should such objects ever fall inside the
scanner, immediately push the power button to turn it OFF, and
disconnect the power plug from the power outlet. Then, contact your
local authorized Canon dealer or service representative to have the
unit serviced.
Do not install the scanner in a humid or dusty location. Doing so
might cause a fire or electric shock.
Do not place objects on top of the scanner. Such objects may tip or
fall over, resulting in personal injury.
Connect only to a power outlet of the rated voltage and power supply
frequency (120 V, 60 Hz or 220-240 V, 50/60 Hz depending on your
region).
When unplugging the power cord, grasp it firmly by its plug. Do not
pull directly on the power cord, as this may damage or expose the
cord’s internal wiring, resulting in a fire or electric shock.
Leave sufficient space around the power plug so that it can be
unplugged easily. If objects are placed around the power plug, you
will be unable to unplug it in an emergency.
Do not allow water or flammable substances (alcohol, paint thinner,
benzene, etc.) to spill into the scanner, as this may result in a fire or
electric shock.
Push the power button to turn the scanner OFF for safety when not
using the scanner for a long period of time, such as overnight. Also,
push the power switch to turn it OFF, and disconnect the power cord
from the power outlet for safety when the machine will not be used for
an extended period of time, such as during consecutive holidays.
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Do not wear loose clothing or jewelry that may get caught in the
scanner while you are using it. This may result in personal injury. Be
extra careful of neckties and long hair. If anything becomes caught in
the scanner, immediately disconnect the power cord to stop the
scanner.
Be careful when loading paper into the scanner and when removing
jammed paper. It is possible to cut your hand on the edge of a sheet
of paper.
Disposal
###HOME > Chapter 2 Important Safety Instructions > Disposal###
When disposing of this scanner, be sure to follow all local ordinances and
laws or consult with the retailer who sold you the scanner.
When sending the scanner for repairs
###HOME > Chapter 2 Important Safety Instructions > When sending the
scanner for repairs###
When a request is made for repairs, the scanner needs to be sent to the
specified address. When sending the scanner, use the packing box in
which it came. Firmly secure the scanner with packaging material when
you place it in the packing box.
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Chapter 3 Installing the Software
###HOME > Chapter 3 Installing the Software###
This section describes the software installation procedure using the setup
disk (DVD) that comes with this product.
System requirements .........................................................................14
Setup Disc Contents........................................................................... 15
Software Installation........................................................................... 17
System requirements
###HOME > Chapter 3 Installing the Software > System requirements###
The following system requirements are recommended for optimal
use of this scanner.
zComputer
• CPU: Intel Core 2 Duo 1.66 GHz or faster
Intel Core i7 2.3 GHz or faster
• Memory: 1 GB or more
8 GB or more
• Hard disk: 3 GB or more available space required for installation
of all software
• USB interface: Hi-Speed USB 2.0
• Monitor: Resolution of 1024 x 768 (XGA) or better
recommended.
• Optical drive: Drive capable of reading DVDs.
zOperating system
• Microsoft Windows XP Service Pack 3 or later
• Microsoft Windows XP x64 Edition Service Pack 2 or later
• Microsoft Windows Vista Service Pack 2 or later (32-bit and 64-
bit editions)
• Microsoft Windows 7 Service Pack 1 or later (32-bit and 64-bit
editions)
• Microsoft Windows 8 (32-bit and 64-bit editions)
• Microsoft Windows 8.1 (32-bit and 64-bit editions)
• OS X 10.7.5, OS X 10.8.5, OS X 10.9.1
zOther requirement
• An ISIS-compatible application or a TWAIN-compatible
application that is compatible with the above operating systems.
• .NET Framework 4.0 or later
Use the USB interface provided as standard with your computer.
However, normal operation is not guaranteed with all USB interfaces,
even if present as standard equipment on the computer. For details,
consult your local authorized Canon dealer.
Scanning speeds are lower if your computer's standard USB interface
is USB Full-Speed (equal to USB 1.1.)
15
The USB cable you are using should be the one originally included
with the scanner.
If the CPU, memory, interface card, and other specifications do not
satisfy the installation requirements, the scanning speed may be
greatly reduced and transmission may take a long time.
Even if the computer satisfies the recommended specifications, the
scanning speed may vary, depending on the specified scan settings.
The scanner drivers provided with the scanner do not necessarily
operate on all ISIS or TWAIN-compatible applications. For details,
contact your application software retailer.
Precautions for Use in 64-bit Operating Systems
The scanner driver supplied with this product supports scanning with
32-bit applications only.
Even with 32-bit applications, not all ISIS/TWAIN compliant
applications are guaranteed to operate.
Scanning speed may vary depending on the specifications of your
computer.
Precautions for Using the Wi-Fi Function (DR-C225W only)
CaptureOnTouch Mobile is required to use the scanner with smart
devices (smart phones, tablets, etc.). For details on acquiring and
using this software, visit the Canon support website.
Setup Disc Contents
###HOME > Chapter 3 Installing the Software > Setup Disc Contents###
Install the following software necessary for using the scanner from
the supplied Setup Disc.
zCaptureOnTouch
This is a dedicated scanning utility for this product.
zScanner Driver
This is the scanner driver for this product.
zWireless Connection Setup Tool (DR-C225W only)
This is a utility for setting up connections to computers using the
product's Wi-Fi function.
zNetwork Monitor (DR-C225W only)
This utility supports automatic connections to the scanner on a
network. When connecting a different device to the scanner,
disconnection and reconnection can be performed automatically.
Third-Party Software
The following software applications are also included on the supplied
Setup Disc (DVD-ROM). For details on installing these applications, refer
to the Readme.txt file.
zPresto! BizCard
Business card management software from NewSoft Technology
Corp.
* Presto! BizCard is a registered trademark of NewSoft Technology
Corp.
zOmniPage SE (Windows only)
Optical character recognition (OCR) software from Nuance
Communications Inc. with multiple language support.
zPaperPort® (Windows only)
File management application from Nuance Communications Inc. that
makes it easy to store, organize, and retrieve digital documents.
• In order to receive support of this product, you need to upgrade
to a Professional version. For details on upgrading, visit the
following URL. http://www.nuance.com/partneroffer/canon
zeCopy PDF Pro Office (Windows only)
Nuance Communications PDF creation/editing software.
16
zPresto! PageManager (OS X only)
Photo and document management software from NewSoft
Technology Corp. Run the following installer (PageManager/
PM8Installer) from the Setup Disc to install.
zEvernote
Multi-platform document filing software from Evernote Corp.
• Files required for installing this software must be downloaded via
the Internet. For details, refer to "Software Installation" on p.17.
• For more information on this software, visit the following URL:
http://www.evernote.com/about/intl/en/
When scanning with third-party software, user the scanner driver of
this scanner to configure scanning conditions. For details on how to
open the scanner driver, refer to the manuals supplied with each
software application.
Cloud Service Software
For some of the supplied third-party software, a cloud service account is
required to use some or all of their functions.
You will be asked to agree to terms of service when obtaining an account.
For details, refer to the website of your cloud service provider.
Simple installation of the above software does not require an account.
Software Cloud service used
CaptureOnTouch plug-in for Google Drive Google Drive
Evernote Evernote
CaptureOnTouch plug-in for Evernote Evernote
CaptureOnTouch plug-in for Dropbox Dropbox
CaptureOnTouch plug-in for SugarSync SugarSync
CaptureOnTouch plug-in for Microsoft
OneDrive Microsoft OneDrive
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Software Installation
###HOME > Chapter 3 Installing the Software > Software Installation###
1Insert the Setup Disc into the disc drive of the computer.
The setup menu automatically starts up when you insert the disc into
the drive. (If the menu does not start up, execute setup.exe from the
disc.)
For Windows 8.1/8/7/Vista
If the [User Account Control] screen appears, click [Yes] or [Allow].
2Click [Typical Installation].
About Installation of Third-Party Software
If you select [Custom Installation], you can choose third-party software
applications for installation.
Install the software before connecting the scanner to the computer.
zLog on to Windows as an Administrator.
zClose all other applications before installing the software.
18
3Click [Install].
4Follow the instructions on the screen to complete installation.
zIf you choose Evernote, the Web browser will start and display
a webpage for downloading the software during the
installation. Download and install the software following the
instructions on the webpage.
To install Evernote, you need a connection to the Internet.
zIf you want to reinstall only specific software that you have
previously uninstalled, select [Custom Installation] and
specify the software.
Installation of EMC Cloud Capture Function
EMC Captiva Cloud Runtime provides a component that enables
the use of web-based applications.
The applications need to support this function when enabling this
function. Be sure to install it only when you are using a supported
application.
19
5Click [Exit] to finish installing the software.
1Insert the Setup Disc into the disc drive of the computer.
2Click [DR-C225 Installer].
zFor Windows 8.1/8, depending on the system environment, the
web browser may start in full screen during installation. If so,
wait until the browser processing has finished, and then return
to the desktop and continue the installation process.
zAfter completing installation of the Wireless Connection Setup
Tool with the DR-C225W, "Do you want to set up the wireless
connection now to use the scanner over your wireless LAN?"
appears. Select [Set up now] to start the Wireless Connection
Setup Tool and enable wireless connection setup in the Station
mode. For wireless connection setup, see the "Wi-Fi
Connection Guide".
Install the software before connecting the scanner to the computer.
zClose all other applications before installing the software.
20
About Installation of Third-Party Software
If you open the folder containing the software instead of selecting
[DR-C225 Installer], you can choose third-party software applications for
installation.
3Follow the instructions on the screen to complete installation.
4Log off after completing the installation.
If you choose Evernote, the Web browser will start and display a
webpage for downloading the software during the installation.
Download and install the software following the instructions on the
webpage.
To install Evernote, you need a connection to the Internet.
To operate the scanner using a wireless connection, double-click
[Network Monitor Installer.app] in step 2 of the above procedure,
and follow the instructions on the screen to install the software
(Wireless Connection Setup Tool and Network Monitor).
You must restart the computer after installation. After restarting the
computer, follow the instructions in the "Wi-Fi Connection Guide"
(stored on the Setup Disc) to configure wireless settings.
21
Chapter 4 Connecting the Scanner
###HOME > Chapter 4 Connecting the Scanner###
Connect the scanner to the computer and power outlet.
Connecting the Scanner to the Computer........................................21
Turning the Power ON ........................................................................22
Connecting the Scanner to the Computer
###HOME > Chapter 4 Connecting the Scanner > Connecting the
Scanner to the Computer###
Connect the scanner to the computer and the power supply.
zDo not connect the scanner to the computer before installing
the software.
zBefore connecting the scanner to the computer, verify that the
power of the scanner is OFF. If the power is ON, turn it OFF.
22
Turning the Power ON
###HOME > Chapter 4 Connecting the Scanner > Turning the Power
ON###
The power of the scanner can be turned ON and OFF with the power
button on the front of the scanner.
1Make sure that the scanner and computer are connected properly.
2Press the power button.
The power button lights blue when the power turns ON.
You can secure the cables to the back of the scanner. Make sure
there is sufficient slack in the cable when doing so to reduce stress
on the connector.
23
Turning Off the Power
Press and hold the power button until the indicator goes out.
When the scanner is turned on for the first time, the balloon
message shown below appears on the Windows task bar. If you
wait a while, automatic scanner recognition will end and the
scanner will become ready to use.
When the scanner is properly connected to the computer, the
(CaptureOnTouch) icon appears on the taskbar as follows.
If the taskbar icon appears as or the scanner is not properly
connected to the computer. Check the status of the power and USB
cable.
zAfter turning the scanner off, wait at least 10 seconds before
turning it back on.
zIf you will not be using the scanner for an extended period, you
should disconnect the power cord from the AC outlet for
safety.
The scanner’s auto power off setting is enabled by default, and the
scanner will turn off automatically if it is not operated for 4 hours.
For details on how to disable this setting, see "Auto Power Off
Setting" on p.100.
24
Chapter 5 Placing Documents
###HOME > Chapter 5 Placing Documents###
This section describes how to load a document for scanning.
Documents .......................................................................................... 24
Switching the Feed and Eject Methods ............................................ 26
Placing Documents for Standard Feeding ....................................... 26
Placing Documents for Non Separation Feeding ............................29
Placing Cards......................................................................................31
Placing Folded Documents................................................................ 32
Setting the Long Document Mode .................................................... 34
Documents
###HOME > Chapter 5 Placing Documents > Documents###
The scanner can scan documents ranging in size from business
cards to Legal/A4. The document sizes that this scanner can scan
are shown below.
Plain Paper
Size
Width: 50.8 mm to 216 mm (2" to 8.5")
Length: 53.9 mm to 356 mm (2.12" to 14")*
Paper weight
When U-turn path: 52 to 128 g/m2 (14 to 34 lb bond)
0.06 to 0.15 mm (0.0024" to 0.0059")
When straight path: 40 to 209 g/m2 (11 to 58 lb bond)
0.05 to 0.25 mm (0.002" to 0.0098")
* Setting the scanner to Long Document mode enables documents up to 3,000 mm
(118.1") long to be scanned. For details on Long Document mode, refer to
"Setting the Long Document Mode" on p.34.
25
Scanning the following types of documents can cause a paper jam or
malfunction. To scan such a document, make a photocopy of the
document and then scan the photocopy.
Business Card
Card (plastic or laminated)
Use the straight path when scanning cards.
If you place cards to be fed vertically, they may not be ejected
properly, and cards that get jammed may be damaged when you
remove them. Take care of the orientation when placing cards.
Embossed cards may not be able to be scanned correctly, depending
on the type of embossment.
A document must meet the following criteria to be scannable:
zWhen scanning multiple documents of different sizes, place
the documents so that they cover the entire span of the feed
rollers.
zIt is recommended that documents exceeding 356 mm (14") in
size are fed one sheet at a time.
zScanning documents before the ink is dry can cause problems
with the scanner. Always make sure that the ink on a document
is dry before scanning it.
zScanning documents that are written in pencil or similar
material may make the rollers and scanning glass dirty, which
can lead to smudges on the scanned image and transfer the
dirt to subsequent documents. Always clean the internal parts
of the scanner after scanning such documents.
zWhen scanning a two-sided document that is printed on thin
paper, the image on the opposite side of each page may show
through. In this case, adjust the scanning intensity in the
application software before scanning the document.
zIt is recommended that thin documents are fed one sheet at a
time.
Wrinkled or creased
documents Carbon paper
Curled documents Coated paper
Torn documents Extremely thin, translucent
paper
Documents with paper clips
or staples
Documents with excessive
paper dust particles.
Size: 50.8 mm x 53.9 mm (2" x 2.12") or larger
Paper weight: 300 g/m2 (80 lb bond) 0.35 mm (0.0138") or less
Orientation: Vertical feeding only
If a stack of business cards cannot be fed properly, reduce the
number of cards in the stack.
Size: 53.9 mm x 85.5 mm (2.12" x 3.37") (ISO standard)
Card thickness: 0.76 mm (0.03") or less, 1.4 mm (0.055") or less for the
embossment
Orientation: Horizontal feeding only
Feed path: Straight path only
Embossed cards can be scanned.
26
Switching the Feed and Eject Methods
###HOME > Chapter 5 Placing Documents > Switching the Feed and
Eject Methods###
Use the two levers on the scanner to switch the feed and eject
methods based on the type of document you are scanning.
The feed and eject methods and lever positions for each document type
are as follows.
Placing Documents for Standard Feeding
###HOME > Chapter 5 Placing Documents > Placing Documents for
Standard Feeding###
Ordinarily, standard feeding should be used when scanning multiple
documents of a standard size at one time. Standard feeding enables
the multiple documents to be fed while separating each page.
1Open the document feed tray.
2Pull out the feed support.
Document type Feed method
(lever position)
Eject method
(lever position)
Standard paper and
business cards
Standard feeding (lower) U-turn path (upper) or
straight path (lower)
Plastic cards, thick
paper, thin paper,
and bound or
fastened paper
Non separation feeding
(upper)
Straight path (lower)
27
3When scanning long documents, pull out the feed extension plates
and eject support.
4Set the feed selection lever and the eject selection lever.
Set the feed selection lever to the standard feeding position (lower position).
Set the eject selection lever to the U-turn path position ( ).
When scanning documents that contain both standard paper and plastic cards,
use the straight path.
5Adjust the document guides to fit the width of the document to be
scanned.
28
6Place the document.
Insert the document in the feed tray so that the front is facing forward and the
top is facing upward.
After inserting the document in the document feeder, align the document
guides with both edges of the document.
zWhen placing documents into the feed tray, take care not to
cut your hands on the edges of the paper.
zMake sure that the document does not exceed the loading limit
marks ( ) on the document guides. Up to 30 pages of ordinary
plain paper (80 g/m2) can be loaded at the same time.
zBefore you place a document, check to make sure it does not
contain paper clips, staples, or other small metal objects.
These items may cause a fire or electrical shock, damage the
document, or cause a paper jam or scanner malfunction.
zDo not wear loose clothing or jewelry that may get caught in
the scanner while you are using it. This may result in personal
injury. Be extra careful of neckties and long hair. If anything
gets caught in the scanner, immediately turn OFF the power
switch, and disconnect the power cord from the power outlet
to stop scanning.
zAlways smooth out any folds or curls in your documents
before placing them into the feeder. If the leading edge of a
document is curled, it may cause a paper jam.
zIf feeding stops due to a system error or paper jam while the
scanner is scanning, resolve the problem, make sure that the
scanned image of the last page that was successfully fed has
been stored, and then resume scanning the remaining
document pages.
zAfter you finish scanning, close the document feed tray to
prevent damage to the scanner while it is not being used.
zAlthough standard feeding can be used in combination with
the straight path when scanning, multi-page documents will be
ejected in reverse order in such cases.
29
Placing Documents for Non Separation
Feeding
###HOME > Chapter 5 Placing Documents > Placing Documents for Non
Separation Feeding###
When scanning a thick document one page at a time or scanning a
document that has multiple pages fastened together, set document
feeding to non separation mode. This enables the placed document
to be scanned without the pages being separated, regardless of the
number of pages.
1Set the feed selection lever and the eject selection lever.
Set the feed selection lever to the non separation position (upper position). The
feed selection indicator will light orange.
Set the eject selection lever to the straight path position ( ).
zIf you select the [Upside-down feeding] check box in the
scanner driver settings, you can insert documents into the
scanner in the opposite orientation ("When you want to scan a
document placed upside-down" on p.78).
30
2Adjust the document guides to fit the width of the document.
3Place the document in the document feed tray.
zWith the straight path, documents are ejected at the front of
the scanner. Do not place anything that will block output near
the document eject area. Also, install the scanner on a smooth
surface to enable documents to be smoothly ejected.
zWhen scanning multiple page documents that are fastened
together, such as invoices, place the documents so that the
edge that is fastened together is facing down.
31
Placing Cards
###HOME > Chapter 5 Placing Documents > Placing Cards###
1Set the feed selection lever and the eject selection lever.
Set the feed selection lever to the non separation position (upper position). The
feed selection indicator will light orange.
Set the eject selection lever to the straight path position ( ).
2Adjust the document guides to fit the width of the card to be scanned.
3Place the card horizontally with the top edge facing upward.
zPlace the card one at a time.
zIf you place cards to be fed vertically, they may not be ejected
properly, and cards that get jammed may be damaged when you
remove them. Take care of the orientation when placing cards.
zUltrasonic double feed detection will not function properly when
scanning cards. Clear the [Detect by Ultrasonic] check box in
the [Feeding] tab.
32
Placing Folded Documents
###HOME > Chapter 5 Placing Documents > Placing Folded
Documents###
Folio Scan enables you to scan documents that are larger than LTR/
A4 and therefore do not fit in the feeder. To use the function, fold the
document in half lengthwise and place it into the feeder. The
DR-C225 will scan both sides and combine the scanned images into
a single image.
1Set the feed selection lever and the eject selection lever.
Set the feed selection lever to the non separation position (upper position). The
feed selection indicator will light orange.
Set the eject selection lever to the straight path position ( ).
2Fold the document in half.
Align the left and right sides of the document, and crease the document firmly.
If the document is not folded properly, paper jams may occur or distortions may
appear in the combined scanned image.
With the straight path, documents are ejected at the front of the scanner.
Do not place anything that will block output near the document eject
area. Also, install the scanner on a smooth surface to enable documents
to be smoothly ejected.
A portion of the scanned image will be missing at the fold line.
33
3Place the document in the document feed tray.
Under default conditions, place the document with the folded edge facing right.
If the [Upside-down feeding] check box is selected in the scanner driver
settings, place the document with the folded edge facing left.
Setting Scanning Conditions
Configure scanning conditions as follows when scanning folded
documents.
Adjust the document guides to fit the width of the document. Otherwise,
the image may scan as skewed or shifted.
zThe side of the folded document that is facing forward will be
the left side of the combined image.
zThe maximum size for the combined image is A2.
Set the scanning condition for folded documents on advanced
settings dialog box of the scanner driver. You cannot set the
condition by CaptureOnTouch.
34
Scanner driver (Windows)
Configure the following settings in the [Basic] tab. ("Confirming Basic
Conditions for Scanning" on p.64)
zSet [Page Size] to half the size of the document (set to [Match original
size] when scanning an atypical document size)
zSet [Scanning Side] to [Folio].
Scanner driver (OS X)
Configure the following settings. ("Page Size" on p.66)
zSet [Page Size] to half the size of the document (set to [Detect
automatically] when scanning an atypical document size)
zSet [Scanning Side] to [Folio].
Setting the Long Document Mode
###HOME > Chapter 5 Placing Documents > Setting the Long Document
Mode###
The length of documents that can be scanned with the scanner is
normally 356 mm (14"), but you can scan documents up to 3,000 mm
(118.1") long by setting the scanner to the Long Document mode.
1Start Windows and log in as a user with administrator privileges.
2Click the Start button, and then click [All Programs], [Canon
DR-C225], and [Canon imageFORMULA Utility].
imageFORMULA Utility starts.
Note the following when using the Long Document mode:
zWhen scanning in the Long Document mode, if the document
is placed on the scanner in a skewed position, it may hit the
edges of the feeding area and be damaged. Be careful to place
the document so that it is not skewed.
zWhen scanning with the Long Document mode, paper jam
detection may react slowly, resulting in damage to the
document. Be careful to avoid paper jams.
zWhen scanning long documents, make sure to set the feed
selection lever to the non separation position, and scan the
documents one at a time.
zWhen scanning large-sized documents with the Long
Document mode, scanning may be slower. Errors may also
occur due to memory shortage and scanning may be disabled.
zScanning in the Long Document mode is supported only
during USB connections.
35
3Click [CANON DR-C225 USB] and click [Properties]. 4Click the [Maintenance] tab, and then select a Long Document mode.
Select [Long Document mode (1,000 mm)] or [Long Document mode (3,000
mm)] depending on the length of the document.
5Click [OK].
Setting Scanning Conditions
Configure scanning conditions as follows when scanning documents in
Long Document mode.
CaptureOnTouch
Set [Page Size] to [Match original size] under [Scanner setting]. ("Select
document settings" on p.52)
Scanner driver
Set [Page Size] to [Match original size] in the [Basic] tab. ("Confirming
Basic Conditions for Scanning" on p.64)
36
1Opens the scanner driver's Detail Settings screen.
See "Select document settings" on p.52.
This will open the advanced settings dialog box for the scanner.
2Click to display the [Scanner Information] dialog box.
The [Scanner Information] dialog box appears.
3Click [Maintenance].
The [Maintenance] dialog box appears.
4Select [Long Document mode (1,000 mm)] or [Long Document mode
(3,000 mm)] depending on the length of the document.
5Click to close the dialog box.
Setting Scanning Conditions
Configure scanning conditions as follows when scanning documents in
Long Document mode.
CaptureOnTouch
Set [Page Size] to [Match original size] under [Scanner setting]. ("Select
document settings" on p.52)
Scanner driver
Set [Page Size] to [Detect automatically]. ("Page Size" on p.66)
37
Chapter 6 Scanning with
CaptureOnTouch
###HOME > Chapter 6 Scanning with CaptureOnTouch###
This section describes the scanning procedure when using
CaptureOnTouch.
What is CaptureOnTouch?.................................................................37
Starting and Exiting CaptureOnTouch.............................................. 39
Screen Descriptions ........................................................................... 41
Standard Scanning ............................................................................. 41
Scanning Shortcut..............................................................................44
Scanning with Start Button................................................................ 48
Operations for the scanned image edit window .............................. 49
Select document settings .................................................................. 52
Setting the output............................................................................... 54
Scanning Shortcut setting................................................................. 55
About file formats ............................................................................... 55
Environmental Settings...................................................................... 57
What is CaptureOnTouch?
###HOME > Chapter 6 Scanning with CaptureOnTouch > What is
CaptureOnTouch?###
CaptureOnTouch is a scanning application that enables you to scan
a document with a simple operation merely by selecting the screen
panel.
38
CaptureOnTouch is provided with multiple scanning methods that can be
selected according to the purpose and application.
CaptureOnTouch supports the following scanning methods.
Standard Scanning
Click the Select document and Output panels, and then click the [Scan]
button to scan the document. You can select the scan method according
to the document type and purpose of use before scanning.
-> "Standard Scanning"
Scanning Shortcut
You can register in advance combinations of frequently-used document
selections and output methods as a "Scanning Shortcut". Just click the
Scanning shortcut panel to implement the scan.
-> "Scanning Shortcut"
Start button
"Scanning shortcuts" are allocated to the scanner start button in advance.
Set the document and press the Start button to start the scan. You can
also allocate your own shortcuts to the start button.
-> "Scanning with Start Button"
39
Starting and Exiting CaptureOnTouch
###HOME > Chapter 6 Scanning with CaptureOnTouch > Starting and
Exiting CaptureOnTouch###
By default, CaptureOnTouch becomes resident in the system when
you start your computer.
Double-click (CaptureOnTouch icon) in the taskbar to start
CaptureOnTouch and display the main window.
zYou can also start CaptureOnTouch from the Start menu. Click
[Start] - [All Programs] - [Canon DR-C225] - [DR-C225
CaptureOnTouch].
zThe interval between the time you press the Start button on the
scanner and the time scanning begins is shortened when the
[Make CaptureOnTouch resident] check box is selected in the
[Basic settings] tab of the [Environmental settings] dialog box.
For details, see "Environmental Settings" on p.57.
Click (CaptureOnTouch icon) in the menu bar and then click [Launch
CaptureOnTouch] from the menu which appears to start CaptureOnTouch
and display the main window.
zThe interval between the time you press the Start button on the
scanner and the time scanning begins is shortened when the
[Make CaptureOnTouch resident] check box is selected in the
[Basic settings] tab of the [Environmental settings] dialog box.
For details, see "Environmental Settings" on p.57.
Exiting CaptureOnTouch
To close the CaptureOnTouch window, click at the top of the window.
This closes the window, but CaptureOnTouch will continue to reside in the
system.
To quit the CaptureOnTouch application, click (CaptureOnTouch icon)
in the taskbar, and select [Exit] from the menu.
CaptureOnTouch becomes no longer resident in the system and the icon
disappears from the taskbar.
40
To close the CaptureOnTouch window, click at the top of the window.
This closes the window, but CaptureOnTouch will continue to reside in the
system.
click (CaptureOnTouch icon) in the menu bar, and select [Exit] from
the menu.
Restarting CaptureOnTouch
To use CaptureOnTouch after it has been made not resident in the system,
use one of the following procedures to restart it. CaptureOnTouch will start
and become resident in the system again.
zClick [Start] - [All Programs] - [Canon DR-C225] - [DR-C225
CaptureOnTouch].
zPress the Start button on the scanner (in this case, the main screen
of CaptureOnTouch will open and scanning will start using the scan
method assigned to the Start button).
In Windows 8.1 / 8, it is registered in the following location.
zOpen [GO] - [Applications] folder from the Finder, and double-click
[CaptureOnTouch DR-C225].
zPress the Start button on the scanner (in this case, the main screen
of CaptureOnTouch will open and scanning will start using the scan
method assigned to the Start button).
If you are using OS X 10.9, CaptureOnTouch will not start when the
[Start] button is pressed.
Open [GO] - [Applications] folder from the Finder, and double-click
[CaptureOnTouch DR-C225].
41
Screen Descriptions
###HOME > Chapter 6 Scanning with CaptureOnTouch > Screen
Descriptions###
There are two areas in the CaptureOnTouch main screen, [Scanning
Shortcut] and [Standard Scanning].
Use the [>] [<] at the top right of the main window to move between
sections.
Various panels have been prepared according to the scan types and
outputs in each section.
Click the [New document] button, and a [New document] panel will be
added.
Standard Scanning
###HOME > Chapter 6 Scanning with CaptureOnTouch > Standard
Scanning###
Operations;
Selecting the Select document panel-> Selecting the Select output
panel->Start scanning
1Place the document in the scanner.
2Click the select document panel for the document to be scanned from
[1 Select document].
The selected [Select document] panel will be displayed in orange. To edit scan
images, see "Select document settings".
42
3Click the output panel for the scan image application from [2 Output].
The selected [Output] panel will be displayed in orange. To edit the [Output] pa
panel, see "Setting the output".
4Click the [SCAN] button.
The document is scanned. While scanning is in progress, the number of
pages scanned is displayed in addition to the scanner settings.
When the scan is finished, the [Scanned image preview screen] opens.
If using the same document selection and output combination the
next time, click the [Save to Shortcut] button.
The selected [Output] and [Select document] will be added to the
[Scanning shortcut] panel.
If you configure scanning conditions that consume a large amount of
the computer's memory, scanning may stop because of insufficient
memory. If an error message appears due to insufficient memory
while scanning is in progress, stop scanning, change the scanning
conditions, and then try scanning again.
A multiple-page scan cannot be saved when it reaches the file size of
2 GB. Change the save settings if an error message is displayed.
43
5To check the scanned image, click the [Finish] button.
To edit scan images, see "Operations for the scanned image edit window" on
p.49.
Click the [ ] button to edit the output settings. -> "Setting the output"
Click the [Cancel] button to discard the scanned image and return to the main
window.
When the output has finished, a popup window will be displayed. If saving
the scanned image, a link to open the save destination folder will be
displayed.
This completes the Standard Scanning.
If scanning continuously, set the next document, and click the
[Scan more pages] button to start the document scan.
If you click [Open storage folder], the folder in which the saved
scanned images were saved opens. Depending on the output
settings, the [Open storage folder] button may not be displayed.
44
Scanning Shortcut
###HOME > Chapter 6 Scanning with CaptureOnTouch > Scanning
Shortcut###
Operations;
Save [Scanning Shortcut] -> Scan the document -> Output the
scanned images
By adding scanning shortcuts that combine frequently-used document
selections and outputs, you can scan just by clicking the Scanning
Shortcut panel.
Registering and editing scanning shortcuts
Multiple scanning shortcuts can be allocated to CaptureOnTouch.
1Either click the [New shortcut] button in [Scanning shortcut], or
select the document scan and output in [Standard Scanning], and
click the [Save to Shortcut] button.
A scanning shortcut panel will be created.
If a registered scanning shortcut is allocated to the start button,
you can implement shortcut scans using these settings just by
pressing the scanner start button -> "Scanning with Start Button"
You can also create a new Destination panel by clicking [ ] on the
[New] button, and in the menu that appears, selecting the type of
Scanning Shortcut.
45
2This screen appears when you click the Edit button on the Scanning
Shortcut panel.
3Click the [Scan] tab to set the document selection. -> "Select
document settings"
4Click the [Output] tab to set the outputs. -> "Setting the output"
5Click the [Option] tab to set the options.
[Edit after scanning]
Check it on to enable modifying the scanned images in Scan Editing
screen. -> "Operations for the scanned image edit window"
46
[Enable additional scan]
Check it on to display [Scan more pages] button in the Scan Editing
screen to enable continuing scanning.
[Button assignment]
You can allocate one of the settings registered in scanning shortcuts to the
scanner start button.
If a scanning shortcut is allocated to the start button, its icon will be
displayed in the scanning shortcuts panel.
[Order of output]
Click each button to configure "Adding and Deleting output," and "Order
change".
6Click the [General] tab to make other settings.
[Job title]s
Enter the Scanning shortcut panel name.
Selecting and scanning shortcuts
1Place the document in the scanner. -> "Chapter 5 Placing
Documents"
2Click the scanning shortcut panel.
The document is scanned. While scanning is in progress, the number of
pages scanned is displayed in addition to the scanner settings.
When the scan is finished, the [Scanned image preview screen] opens.
If you configure scanning conditions that consume a large amount of
the computer's memory, scanning may stop because of insufficient
memory. If an error message appears due to insufficient memory
while scanning is in progress, stop scanning, change the scanning
conditions, and then try scanning again.
A multiple-page scan cannot be saved when it reaches the file size of
2 GB. Change the save settings if an error message is displayed.
47
3To check the scanned image, click the [Finish] button.
To edit scan images, see "Operations for the scanned image edit window" on
p.49.
Click the [ ] button to edit the output settings. -> "Setting the output"
Click the [Cancel] button to discard the scanned image and return to the main
window.
When the output has finished, a popup window will be displayed.
This completes the shortcut scans.
s
If scanning continuously, set the next document, and click the
[Scan more pages] button to start the document scan.
If [Enable additional scan] is disabled in the scanning shortcut
settings, the [Scan more pages] button will not be displayed.
If [Edit after scanning] is disabled in the scanning shortcut
settings, the edit window will not be displayed.
48
Scanning with Start Button
###HOME > Chapter 6 Scanning with CaptureOnTouch > Scanning with
Start Button###
"Scanning shortcuts" are allocated to the scanner start button in
advance.
You can set frequently-used scans to the scanning shortcuts, and
then allocate them to the start button.
If you place the document and press the Start button, CaptureOnTouch
starts and scanning starts.
If you click [Open storage folder], the folder in which the saved
scanned images were saved opens. Depending on the output
settings, the [Open storage folder] button may not be displayed.
zIf the [Do not display the main screen when the scan is started
with the scanner button] checkbox is enabled in the global
settings, the main CaptureOnTouch window will not be
displayed when a scan is started from the start button. Only
dialog boxes, error messages, and completion popup windows
are displayed during scanning.
zIf the [Do not display the main screen when the scan is started
with the scanner button] checkbox is enabled, [Enable
additional scan] and [edit after scanning] will be disabled when
scanning is started from the start button.
49
Operations for the scanned image edit
window
###HOME > Chapter 6 Scanning with CaptureOnTouch > Operations for
the scanned image edit window###
When scanning has finished, a preview window of the scanned
image will be displayed.
To display the edit window in the preview window, click on the tool bar.
Scanned image preview screen
(1)Toolbar
This tool bar enables operations to thumbnails and preview images.
(2)Thumbnail Display Area
Thumbnails of the scanned documents will be displayed. You can
implement the following operations.
Click a thumbnail to display a preview of the scanned image in the
preview window.
Drag a thumbnail to change pages.
(3)Preview Area
The preview images of scanned documents are displayed.
(4)Edit window
You can edit scanned documents.
Click an item to open the edit window.
Click the [Restore] button to discard the edit results and return to the
previous scan image.
Tools Description
Switches the image selection for the thumbnail
area.
These buttons mean "All pages", "Odd pages"
and "Even pages" from the left.
Indicates the page of the image displayed on
the preview. Click to change the page
to be displayed.
Changes the display magnification. Move the
slider to + (plus) or - (minus) to enlarge or
reduce the preview image.
Click to make the display magnification of
the preview enlarged to full-screen.
Click to display or hide the preview area.
Click to display or hide the Edit window.
If [Edit after scanning] is disabled in the scanning shortcut
settings, the edit window will not be displayed.
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[Color adjustment] (Easy settings)
Click [Color adjustment] to display the default.
Click the button to toggle between the typical settings and manual settings
displays.
Click a thumbnail in typical color adjustment to select the most suitable
preview image that is displayed.
9 thumbnail patterns are displayed for the relevant image in color, and 6
patterns in grayscale.
When adjustment is finished, click the [OK] button. To cancel the
adjustment, click the [Back] button.
[Color adjustment] (Manual settings)
Move the slider to the left or right to adjust the brightness and contrast of
the image, checking the preview image.
Click the [Grayscale] button to render the image in grayscale.
Click the [Black and White] button to render the image using 2 values:
black and white.
When adjustment is finished, click the [OK] button. To cancel the
adjustment, click the [Back] button.
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[Image alignment]
Click [Image alignment] to display.
The preview image or the slider can be used for the straightening and the
trimming.
In the preview image, drag the Move grip , the Straighten grip and/
or the trimming frame directly. To change the extent of the trimmed image,
drag the Move grip on the preview.
When adjustment is finished, click the [OK] button. To cancel the
adjustment, click the [Back] button.
[Rotate]
Click [Rotate] to display.
The scanned image can be rotated in 90 degrees to the left or the right.
The rotation can be adjusted according to the preview image.
(5)Information Display Area
The information regarding the "Select document" and "Select output"
is displayed.
Click the button, and the Output Settings dialog will appear.
Click the [Scan more pages] button to continue the scanning.
Clicking the [Cancel] button will destroy the scanned images and
return to the top screen.
When clicking the [Finish] button, the output processing will start.
After it is completed, the screen will return to the top screen.
If [Enable additional scan] is disabled in the scanning shortcut
settings, the [Scan more pages] button will not be displayed.
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Select document settings
###HOME > Chapter 6 Scanning with CaptureOnTouch > Select
document settings###
By default, CaptureOnTouch Lite enables the [Full auto] scan setting,
so scanning is implemented using the scan conditions that match
the document.
To specify the document size, color mode, and other settings, set the
desired scan condition by editing the scan mode panel.
Creating new [Select document] panels
Click the [New document] button, and a [New document] panel will be
added.
Click to display the list of panel types. The selected type of the panel is
created.
Edit [Select document] panel
The [Select document edit screen] opens when you click the [ ] button in
the [Select document] panel.
Click the [Select document] tab in the shortcuts editing window.
Scan settings
Makes the scan settings.
[Color mode]
Select the color mode for scanning from below.
[Page Size]
Select the paper size of the document to be scanned.
If you specify [Match original size], the page size of the scanned document
is detected and the images are saved at the detected size.
[Dots per inch]
Select the resolution.
Select [Detect automatically] and the software will automatically scan the
document at the optimum resolution.
[Scanning Side]
Select the scanning side of the document.
If you select [Skip blank page], scanned images of blank pages are not
saved.
[Automatically straightens skewed images]
If a document is not straight when fed, the scanner detects that the
document is not straight from the scanned image and straightens the
skewed image.
Select the setting from below.
Straightens with angle of fed documents, Straightens with angle contents
of fed documents
Detect automatically Automatically determines the color mode based
on the document content and scans accordingly.
24-bit Color Scans the document in color.
24-bit color
(photograph)
Scans the document in color using photo-
compatible tones.
Grayscale Scans the document in Grayscale.
Grayscale (photograph) Scans the document in color using photo-
compatible tones.
Black and White Scans the document in black and white (binary).
53
[Rotate image to match orientation of text]
Check [Enable] on to rotate the image in the same direction with the
characters.
[Use advanced settings dialog box]
Document scan settings include basic items that are configured in [Scan
settings], and the settings that are configured in the advanced settings
dialog box. The settings in the advanced settings dialog box are applied
for settings other than the basic items.
Enable [Use advanced settings dialog box] to implement advanced
scanner settings other than the basic items using the advanced settings
dialog box (scanner driver). To open the scanner driver, enable this item,
and then click the [Settings] button.
Which settings are used during scanning differs as follows
depending on the setting of the [Use advanced settings dialog box]
check box.
For the advanced settings other than the basic items, see the help in
the driver settings dialog box.
General
Set the following items as occasion demands.
Name
Enter the name to be displayed in the select document panel.
Icon
You can change the document scan icon displayed in the select document
panel and scanning shortcut panel.
Enable [Change icon] to enable the [Settings] button and select the file.
The file formats that can be selected as icon files are described below.
z.ico, .exe, .jpg, .png
z.icns, .app, .jpg, .png
The driver settings dialog box includes setting items that are the
same as the basic items in [Scanner setting], but the setting for
each of the them is stored separately.
Setting of [Use advanced
settings dialog box]
Basic items Other than basic items
OFF Settings of [Scanner
setting]
Settings of the
advanced settings
dialog box of the
scanner driver
ON Settings of the advanced settings dialog box of
the scanner driver
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Setting the output
###HOME > Chapter 6 Scanning with CaptureOnTouch > Setting the
output###
By default, CaptureOnTouch enables the settings to converts the
scanned images to PDF file and save to a folder.
To specify the output method and save location, edit the output panel and
set the desired output.
Create new [Output] panel
Click the [New output] button to add a [New output] panel.
Click to display the list of panel types. The selected type of the panel is
created.
Edit [Output] panel
The Edit output screen opens when you click the [ ] button in the Output
panel.
Click the [Output] tab in the shortcuts editing window.
Select output method
File formats and save locations that can be selected depend on the output
method selected.
Save to folder
Saves the scanned image to the specified folder. When this output method
is specified, set the save location folder.
Other output methods
CaptureOnTouch supplies output methods other than [Save to folder] as
plugins.
By installing the plug-in, you can use various services such as printing the
scanned image or attaching it in an e-mail.
To install plugins, enable the checkbox when installing CaptureOnTouch.
The output methods that can be selected depend on the plugins that have
been installed.
For how to use the plugins, see the plugin help.
55
Scanning Shortcut setting
###HOME > Chapter 6 Scanning with CaptureOnTouch > Scanning
Shortcut setting###
By default, CaptureOnTouch Lite enables the [Full auto] scan setting,
so scanning is implemented using the scan conditions that match
the document.
To specify combinations of document selection and outputs, you can edit
the scanning shortcut panel to set the desired scanning shortcut.
Creating new [Scanning Shortcut] panels
There are two ways as described below to create a new Scanning
Shortcut panel.
zClick the [Save to Shortcut] button in [3 actions] in Standard Scanning
to register the selected output and document scan to one of the
scanning shortcut panels.
zClick the [New shortcut] button to add [New scanning shortcut] panel.
Click to display the list of panel types. The selected type of the
panel is created.
Editing new [Scanning Shortcut]] panels
When the Edit button is clicked, the Scanning Shortcut panel editing
dialog will appear.
The following tabs are on the Edit Scanning Shortcut panel screen.
z[SCAN] Tab
z[Select output] Tab
z[Option] Tab
z[General] Tab
About file formats
###HOME > Chapter 6 Scanning with CaptureOnTouch > About file
formats###
Set the file format of the scanned image. When you select a file
format other than BMP or PNG, the [Detail Settings] button is
enabled, allowing you to make the detail settings for the selected file
format.
You can select one of the following file formats for the scanned
image.
zPDF format
zTIFF format
zPNG format
zJPEG format
zBMP format
zPPTX format (File format for Microsoft PowerPoint 2007 and
later)
The file formats that can be selected vary depending on the
destination setting.
When you output the scanned image using the plug-in, the image is
output in the file format set in the application of the plug-in.
Therefore this file format may be different from the one selected in
the Select document panel.
56
PDF setting
In [Multi-pdf settings], specify whether to save the scanned images as a multi-
page file ([Save all pages as one file]) or single page files ([Create a file for
each specified number of pages]).
For [Create file that complies with PDF/A], select [ON].
For [Compression mode] select either [Standard] or [high compression].
If you click the [Compression rate] button, you can specify the compression rate
in the dialog box that appears.
TIFF setting
In [Multi-tiff settings], specify whether to save the scanned images as a multi-
page file ([Save all pages as one file]) or single page files ([Create a file for
each specified number of pages]).
By selecting ON for [Compress image] and clicking the
[Settings] button, you can specify the compression rate in the dialog box that
appears.
JPEG setting
You can specify the compression rate of JPEG images.
PPTX settings
You can specify whether to add OCR information to the scanned images.
57
Environmental Settings
###HOME > Chapter 6 Scanning with CaptureOnTouch > Environmental
Settings###
To configure the environmental settings of CaptureOnTouch, open
the [Environmental settings] dialog box.
Click (CaptureOnTouch icon) in the taskbar, and select [Environmental
settings] from the menu.
The following describes the setting items of each tab displayed in the
[Environmental settings] dialog box.
[Basic settings] Tab
On the [Basic settings] tab, configure the following settings.
Launch method setting
By default, CaptureOnTouch becomes resident in the system when you
start your computer. Clear the [Make CaptureOnTouch resident] check box
to not make CaptureOnTouch resident in the system.
Display
Select the [CaptureOnTouch appears when the scanner is connected]
checkbox to open the main screen of CaptureOnTouch automatically
when the scanner is connected to the computer. This setting is only
enabled when CaptureOnTouch is running (or resident in the system).
When this setting is enabled, the [Do not display the main screen when
the scan is started with the scanner button] setting is disabled.
If the [Do not display the main screen when the scan is started with the
scanner button] check box is selected, the main screen of
CaptureOnTouch is not displayed when the Scanning Shortcut scanning is
started by pressing the scanner's Start button. However, dialogs and error
messages during scanning and the pop-up screen when the scan is
completed will be displayed.
When this setting is enabled, the [Enable additional scan] and [Edit after
scanning] check boxes on the Edit Scanning Shortcut settings screen are
disabled.
Back Up / Restore
Use the [Back Up] and [Restore] buttons to back up the configuration file
(settings, registered jobs, etc.) of CaptureOnTouch and restore the
settings from the backup data.
[Back Up] button
Back up the settings of CaptureOnTouch to a backup file (*.cot). You can
store the initial settings of CaptureOnTouch by performing a backup before
you first use CaptureOnTouch.
[Restore] button
Restore the settings from the backup file.
When using multiple computers, you can back up the environmental
settings of one computer and then perform a restore on the other
computers so that all of the computers have the same settings.
58
[Plugin] Tab
On the [Plugin] tab, confirm the plugins that have been added to
CaptureOnTouch.
[Setting] button
Displays the detailed information on the selected plugins.
[Enable] [Disable] button
This button is used to toggle between Enable/Disable modes for the plugin
selected from the plugin list.
If you click the [Disable] button, the following dialog is displayed.
[Maintenance] Tab
On the [Maintenance] tab, you can configure the log settings for the
maintenance of CaptureOnTouch and initialize the settings.
Log settings
The Log file settings screen opens when you click the [Settings] button.
Select the type of log file.
If you click the [Execute] button, the [Save File] dialog is displayed.
This button may not be displayed for some plugins.
59
[Initialize]
A confirmation dialog box appears when you click the [Initialize] button.
All CaptureOnTouch data are deleted and returned to the default settings.
Click [Preferences] from the [CaptureOnTouch DR-C225] menu while the
main screen of CaptureOnTouch is displayed.
The following describes the setting items of each tab displayed in the
[Environmental Settings] dialog box.
[Basic settings] Tab
On the [Basic settings] tab, configure the following settings.
Launch method setting
By default, CaptureOnTouch becomes resident in the system when you
start your computer. Clear the [Make CaptureOnTouch resident] check box
to not make CaptureOnTouch resident in the system.
Display setting for when scanner connected
Select the [Launch CaptureOnTouch when scanner is connected]
checkbox to open the main screen of CaptureOnTouch automatically
when the scanner is connected to the computer. This setting is only
enabled when CaptureOnTouch is running (or resident in the system).
Back Up / Restore
Use the [Back Up] and [Restore] buttons to back up the configuration file
(settings, registered jobs, etc.) of CaptureOnTouch and restore the
settings from the backup data.
[Back Up] button
Back up the settings of CaptureOnTouch to a backup file (*.plist). You can
store the initial settings of CaptureOnTouch by performing a backup before
you first use CaptureOnTouch.
[Restore] button
Restore the settings from the backup file.
When using multiple computers, you can back up the environmental
settings of one computer and then perform a restore on the other
computers so that all of the computers have the same settings.
[Plugin] Tab
On the [Plugin] tab, confirm the plugins that have been added to
CaptureOnTouch.
Deleting plugins
Click the [Delete] button to delete a plugin selected in the list.
60
[Maintenance] Tab
On the [Maintenance] tab, configure the following settings.
[Initialize]
Return all settings to their default condition.
61
Chapter 7 Setting the Scanner Driver
###HOME > Chapter 7 Setting the Scanner Driver###
When you scan a document in an ISIS compatible or TWAIN compatible
application (CaptureOnTouch, etc.), open the scanner driver and configure
the scanning conditions and other settings.
This section describes the configuration and functions of the scanner
driver.
Configuration and Functions of the Scanner Driver ....................... 61
Setting Basic Scanning Conditions..................................................64
Function Restrictions Depending on Mode Setting ........................ 67
Configuration and Functions of the Scanner
Driver
###HOME > Chapter 7 Setting the Scanner Driver > Configuration and
Functions of the Scanner Driver###
The scanner driver has the following tabs.
[Basic] Tab
For details on the setting screen, see the Help of the scanner
driver. Click the [Help] button of the driver to display help related to
the corresponding tab or dialog box.
62
Configure basic scanning conditions such as the mode, page size,
resolution, and scanning side.
In addition, you can click the [Area] button and specify the area to be
scanned.
[Brightness] Tab
Adjust the brightness and contrast of scanned images.
In addition, you can also click [Gamma] and set the gamma correction
value for scanned images.
[Image processing] Tab
Set the processing method for scanned images.
Depending on the ISIS compatible application, the application may
have its own screen for setting scanning conditions. If the scanner
driver is opened in such an application, setting items related to the
functions provided by the scanner driver other than scanning
conditions will be displayed on the [Basic] tab.
zGamma correction is set when the color tone of the scanned
image is different from that of the image displayed on the
monitor.
zFor information on your monitor's gamma value, see the
instruction manual that came with the monitor.
63
[Feeding] Tab
Specify scanner operations related to document feeding.
[Others] Tab
Configure settings for specialized scanning and image processing.
When the scanner driver is opened from CaptureOnTouch, the following
settings screen of the scanner driver appears.
64
Setting Basic Scanning Conditions
###HOME > Chapter 7 Setting the Scanner Driver > Setting Basic
Scanning Conditions###
This section provides an overview of the basic setting items that are
the minimum requirements when configuring the scanner settings.
Confirming Basic Conditions for Scanning
When you scan a document, make sure you confirm the [Color mode],
[Page Size], [Dots per inch], and [Scanning Side] basic conditions in the
Basic settings dialog box.
When you access the settings screen of the scanner driver from a
TWAIN compatible application, you can switch the settings screen
between Simple Mode and Advanced Mode screens shown below.
Simple Mode Advanced Mode
65
Color mode
Select the scanning mode.
z[Advanced Text Enhancement] and [Advanced Text Enhancement II]
remove or process the background color and background
surrounding text to enhance the text for easy reading. When
[Advanced Text Enhancement II] is selected, you can make the text in
scanned images easier to read by adjusting the contrast on the
[Brightness] tab.
z[Detect automatically] detects whether the document is in color,
grayscale, or black and white. You can configure advanced settings
related to the detection method by clicking [Setting]. For details, see
the Help.
Page Size
Select the page size that matches the document to be scanned.
If [Match original size] is selected, the edges of the document are detected
and images that match the size of the document are saved.
Dots per inch
Select the scanning resolution.
Higher resolutions provide clearer images but result in larger file sizes and
slower scanning.
When [Detect automatically] is specified, the resolution is detected
automatically from the content printed in the document.
Scanning Side
Select which of the sides of the document to scan.
If the scanning side is set to [Skip blank page], the images of blank pages
are deleted when images are saved.
Confirming Basic Conditions for Scanning
When you scan a document, make sure you confirm the [Color mode],
[Dots per inch], [Page Size], and [Scanning Side] basic conditions in the
settings screen of the scanner driver.
66
Color mode
Select the scanning mode.
z[Advanced Text Enhancement II] removes or processes the
background color and background surrounding text to enhance the
text for easy reading.
z[Detect automatically] detects whether a document is color,
grayscale, or black and white based on its content. When this is
selected, you can configure detailed settings for the detection
method. Refer to the Help for details.
Dots per inch
Select the scanning resolution.
zHigher resolutions provide clearer images but result in larger file sizes
and slower scanning.
zWhen [Detect automatically] is specified, the resolution is detected
automatically from the content printed in the document.
Page Size
Select the page size that matches the document to be scanned.
If [Detect automatically] is selected, the edges of the document are
detected and images that match the size of the document are saved.
Scanning Side
Select which of the sides of the document to scan.
If the scanning side is set to [Skip blank page], the images of blank pages
are deleted when images are saved.
67
Function Restrictions Depending on Mode
Setting
###HOME > Chapter 7 Setting the Scanner Driver > Function Restrictions
Depending on Mode Setting###
Some of the setting items in each of the driver tabs are disabled as
follows depending on the setting for [Color Mode] on the [Basic] tab.
[Brightness] tab
O: Available for setting -: Not available for setting
[Others] Tab
O: Available for setting -: Not available for setting
[Image processing] tab
Setting value Contrast
Detect automatically O
Black and White O
Error Diffusion O
Advanced Text Enhancement -
Advanced Text Enhancement II O
256-level Gray O
24-bit Color O
Setting value Prescan
Detect automatically -
Black and White O
Error Diffusion O
Advanced Text Enhancement O
Advanced Text Enhancement II O
256-level Gray O
24-bit Color O
Setting value Edge
emphasis
Color
drop-out
Background
smoothing
Detect automatically O - O
Black and White O O -
Error Diffusion O O -
Advanced Text Enhancement O O -
Advanced Text Enhancement II - O -
256-level Gray O O O
24-bit Color O - O
Setting value
Prevent Bleed
Through /
Remove
Background
Character
Emphasis
Detect automatically O*1 O*2
Black and White O O
Error Diffusion O O
Advanced Text Enhancement - O
Advanced Text Enhancement II - O
256-level Gray O -
24-bit Color O -
68
O: Available for setting -: Not available for setting
*1Not available for setting if all of the following conditions in the [Auto
Image Type Detection Settings] dialog box are met.
• [Detection Mode] is not set to [Color or Gray]
• [Mode in case of binary] in the [Settings for in case of binary] tab
is set to [Advanced Text Enhancement] or [Advanced Text
Enhancement II]
*2Not available for setting when [Detection Mode] is set to [Color or Gray]
in the [Auto Image Type Detection Settings] dialog box.
Some of the setting items are disabled as follows depending on the
setting for [Color Mode] in the settings screen of the scanner driver.
Simple Mode
O: Available for setting -: Not available for setting
Advanced Mode
O: Available for setting -: Not available for setting
[Image processing] dialog box
O: Available for setting -: Not available for setting
* Only when [Detection mode] is set to [Color or Gray] in the settings
screen that appears after [Detect automatically] is selected.
Setting value
Check the image of the first page
Detect automatically -
Black and White O
Error Diffusion O
Advanced Text Enhancement II O
256-level Gray O
24-bit Color O
Setting value
Enable Back
Side Brightness
Enable Back
Side Contrast
Detect automatically O O
Black and White O O
Error Diffusion O O
Advanced Text Enhancement II - -
256-level Gray O O
24-bit Color O O
Setting value
Edge
emphasis
Background
smoothing
Prevent
Bleed
Through /
Remove
Background
Detect automatically O O* -
Black and White O - O
Error Diffusion O - O
Advanced Text Enhancement II - - -
256-level Gray O O O
24-bit Color O O O
Setting value Color drop-out Character
Emphasis
Detect automatically - -
Black and White O O
Error Diffusion O O
Advanced Text Enhancement II O O
256-level Gray O -
24-bit Color - -
69
Chapter 8 Special Scanning
###HOME > Chapter 8 Special Scanning###
This section provides examples of scanning settings for different
purposes. For details on setting options, see "Chapter 7 Setting the
Scanner Driver" on p.61
Practical Examples
To scan unregistered size documents.............................................. 69
When you want to specify the scan area..........................................70
When you want to delete the images of the blank pages in two-sided
documents........................................................................................... 71
When you do not want to scan colored lines and text .................... 72
When you want to enhance the color red.........................................73
When you want to enhance contours in images..............................74
When you want to make lines or characters in the scanned images
thicker .................................................................................................. 75
When you want to enhance text that is difficult to read because of
factors such as the background of the scanned document ........... 76
When you want to detect multiple pages fed at the same time......77
When you want to scan a document placed upside-down ............. 78
When you want to match the orientation of images to the text when
scanning a mixture of pages with different text orientations......... 79
When you want to rotate the images of a document placed
horizontally to correct the orientation .............................................. 80
When you want to set the scanner conditions automatically......... 81
When you want to use batch separation for scanning.................... 82
When you want to use multistream settings for scanning .............83
When you want to save a scanner driver setting............................. 85
Scan Panel........................................................................................... 86
To scan unregistered size documents
###HOME > Chapter 8 Special Scanning > To scan unregistered size
documents###
Configuring the following settings allows you to scan a document of an
unregistered page size.
You can register a non-standard page size that has not been registered as
a page size by naming and registering it as a custom page size in the
[Custom Page Size] dialog box, which is opened from the [Save] button on
the [Basic] tab.
70
Configuring the following settings allows you to scan a document of an
unregistered page size.
When scanning a document of a non-standard page size, select [Add/
Delete] for [Page Size] to display the [Add/Delete Page Size] dialog box.
Name and register the unregistered page size in [Page Size].
When you want to specify the scan area
###HOME > Chapter 8 Special Scanning > When you want to specify the
scan area###
Specify the area of the document to be scanned in the [Scan Area] dialog
box, which is opened from the [Area] button on the [Basic] tab.
71
Select the [Set Scanning Area] check box and then specify the area of the
document to be scanned.
Also, if you scan the document when [Check the image of the first page] is
selected, only one page of the document is scanned and the
corresponding scanned image is displayed in the preview window.
When you want to delete the images of the
blank pages in two-sided documents
###HOME > Chapter 8 Special Scanning > When you want to delete the
images of the blank pages in two-sided documents###
Set the scanning side setting to [Skip Blank Page] on the [Basic] tab to
delete the images of the blank pages in the document.
If [Skip Blank Page] is selected, the [Setting] button is enabled, and you
can adjust the level for judging whether pages are blank.
72
Set the scanning side setting to [Skip blank page] to delete the images of
the blank pages in the document.
If [Skip blank page] is selected, you can adjust the level for judging
whether pages are blank.
When you do not want to scan colored lines
and text
###HOME > Chapter 8 Special Scanning > When you do not want to scan
colored lines and text###
Specify the color (red, blue, or green) to be ignored (dropped out) in the
color drop-out settings on the [Image processing] tab, and that color will
not be scanned.
73
Click [Image processing] and specify the color (red, blue, or green) to be
ignored (dropped out) in the dialog box that appears, and that color will not
be scanned.
When you want to enhance the color red
###HOME > Chapter 8 Special Scanning > When you want to enhance
the color red###
Specify [Red Enhance] for [Color drop-out] on the [Image processing] tab
to enhance the color red in the document.
74
Click [Image processing] and specify [Red Enhance] for [Color drop-out] in
the dialog box that appears to enhance the color red in the document.
When you want to enhance contours in
images
###HOME > Chapter 8 Special Scanning > When you want to enhance
contours in images###
Adjust the edge emphasis setting on the [Image processing] tab.
75
Click [Image processing] and adjust the edge emphasis settings in the
dialog box which appears.
When you want to make lines or characters in
the scanned images thicker
###HOME > Chapter 8 Special Scanning > When you want to make lines
or characters in the scanned images thicker###
Drag the slider for [Character Emphasis] on the [Image processing] tab to
make the lines and characters that appear in the scanned image thicker.
76
Click [Image processing], and in the dialog box that appears adjust letter
and line thickness settings.
When you want to enhance text that is
difficult to read because of factors such as
the background of the scanned document
###HOME > Chapter 8 Special Scanning > When you want to enhance
text that is difficult to read because of factors such as the background of
the scanned document###
Select [Advanced Text Enhancement] or [Advanced Text Enhancement II]
in the mode setting on the [Basic] tab. The background behind the text is
removed or processed so that the text is emphasized for better readability.
zAdvanced Text Enhancement is suitable for a document with a light
background color or a document with a non-uniform background
(such as a pattern). If the background is uniform, it is removed where
it surrounds the text, and if the background is non-uniform, it is
processed to enhance text readability.
zAdvanced Text Enhancement II is suitable for scanning a document
with a uniform background color and light text and background. If the
background is non-uniform, such as a pattern, the background may
not be able to be completely removed and the text may become
difficult to read. If necessary, you can make the text in scanned
77
images easier to read by adjusting the contrast on the [Brightness]
tab.
Select [Advanced Text Enhancement II] in the [Color mode] setting. The
background behind the text is removed or processed so that the text is
emphasized for better readability.
When you want to detect multiple pages fed at
the same time
###HOME > Chapter 8 Special Scanning > When you want to detect
multiple pages fed at the same time###
Select the [Double Feed Detection] check box on the [Feeding] tab. You
can enable either one or both of [Detect by Ultrasonic] and [Detect by
Length].
78
Select the [Double Feed Detection] check box, and then select any one of
[Detect by Ultrasonic], [Detect by Length], and [Detect by Ultrasonic and
Length].
When you want to scan a document placed
upside-down
###HOME > Chapter 8 Special Scanning > When you want to scan a
document placed upside-down###
Select the [Upside-down feeding] check box on the [Feeding] tab if you
want to insert documents into the scanner upside-down (i.e., with the top
edge of the document facing down).
Even if [Detect by Ultrasonic] or [Detect by Ultrasonic and Length]
is selected, a double feed may not be detected if the document is
small.
79
Select the [Upside-down feeding] check box in the dialog box that appears
when you click [More] if you want to insert documents into the scanner
upside-down (i.e., with the top edge of the document facing down).
When you want to match the orientation of
images to the text when scanning a mixture of
pages with different text orientations
###HOME > Chapter 8 Special Scanning > When you want to match the
orientation of images to the text when scanning a mixture of pages with
different text orientations###
Select [Text orientation recognition] in [Document Orientation] on the
[Others] tab. The text orientation on each page is detected, and the
scanned image is rotated in 90-degree increments to correct the
orientation.
80
Select the [Text Orientation Recognition] check box. The text orientation
on each page is detected, and the scanned image is rotated in 90-degree
increments to correct the orientation.
When you want to rotate the images of a
document placed horizontally to correct the
orientation
###HOME > Chapter 8 Special Scanning > When you want to rotate the
images of a document placed horizontally to correct the orientation###
Specify the rotation angle in [Document Orientation] on the [Others] tab.
When the [Text Orientation Recognition] check box is selected,
[Document Orientation] is unavailable.
81
Click [Image processing] and specify the rotation angle in [Document
Orientation] in the dialog box that appears.
When you want to set the scanner conditions
automatically
###HOME > Chapter 8 Special Scanning > When you want to set the
scanner conditions automatically###
Set [Full Automatic Mode] in [User Preference] to scan with scanning
conditions that match the document.
82
Set [Full Automatic Mode] in [Favorite Settings] to scan with scanning
conditions that match the document.
When you want to use batch separation for
scanning
###HOME > Chapter 8 Special Scanning > When you want to use batch
separation for scanning###
When you want to divide and scan a document, you can separate a batch
at the timing with which each next document is placed and scanned. In
this case, set the scanner driver as follows.
zSet [Feeding Option] on the [Feeding] tab to [Panel-Feeding] or
[Automatic Feeding].
When [Full Automatic Mode] is selected, [Color mode], [Page Size],
and [Dots per inch] are all detected automatically. In addition, the
[Scanning Side] setting becomes [Skip blank page] and [Document
Orientation] becomes [Text orientation recognition].
83
zSet [Batch Separation] on the [Others] tab to [Auto] or [Panel].
When [Batch Separation] is set to [Auto], the batch is separated after the
next document is placed and scanning is continued. When [Panel] is set,
the batch is separated after the [Batch Separation] check box of "Scan
Panel" on p.86 is selected and then scanning is continued.
When you want to use multistream settings
for scanning
###HOME > Chapter 8 Special Scanning > When you want to use
multistream settings for scanning###
Multistream settings allow you to output multiple different scanned images
with a single scan operation, and output scanned images with different
scanning conditions for each of the front and back pages.
When you want to use the multistream settings for scanning, select the
[Use MultiStream] checkbox on the [Others] tab to display the setting
items related to multistream, and then configure the setting items in the
following order.
This function is only enabled for applications that support batch
separation.
zThe multistream settings can only be used in Windows.
zDepending on the application program, these settings may not
appear.
84
(1) When you want to specify different scanning conditions for the front
and back pages of a document, select [Skip Blank Page] or [Both] for
[Scanning Side] on the [Basic] tab in advance.
(2) Specify the number of scanning conditions to apply in [Stream count
of Front]. Up to three can be specified.
(3) Select [Front 1st], and then open the other tabs and set the scanning
conditions. Depending on the value specified for [Stream count of
Front], configure the remaining [Front 2nd] and [Front 3rd] in the
same way.
(4) When specifying the scanning conditions of the back, configure the
settings in the same way as described in (1) to (3). In this case,
specify [Stream count of Back], and then set the scanning conditions
for each of [Back 1st] to [Back 3rd].
The following shows the setting conditions that can be set in the
multistream settings.
Tab Items that can be set
[Basic] tab [Color mode] and [Dots per inch] (excluding
[Detect automatically] for both)
[Brightness] tab [Brightness] and [Contrast]
[Image processing] tab [Edge emphasis], [Color drop-out] and
[Character Emphasis]
[Feeding] tab None (all disabled)
[Others] tab None (only [Use MultiStream] is enabled)
85
When you want to save a scanner driver
setting
###HOME > Chapter 8 Special Scanning > When you want to save a
scanner driver setting###
When you finish configuring a setting, click the [Save] button of [User
Preference] to save the setting.
The saved setting is registered to the list. You can delete a setting from the
list with the [Delete] button, and save or load a configuration file with the
[Back Up] or [Restore] button.
When you finish configuring a setting, select [Add/Delete] of [Favorite
Settings] to save the setting.
Clicking the [Add] button registers the current setting to [Favorite Setting
List]. Use the [Delete] button to delete a setting from the list.
The preregistered [Full Automatic Mode] cannot be deleted from
[User Preference].
The preregistered [Full Automatic Mode] cannot be deleted from
[Favorite Setting List].
86
Scan Panel
###HOME > Chapter 8 Special Scanning > Scan Panel###
Scan Panel is software for controlling scanning operations such as feeding
documents and stopping scanning when scanning multiple documents
one after the other.
Scan Panel runs when [Feeding Option] is set to [Panel-Feeding] or
[Automatic Feeding] in the settings dialog box of the scanner driver. In this
case, the Scan Panel appears when you are not scanning and the scanner
enters the wait state.
If you place the next document and then click the [START] button in Scan
Panel, scanning of the placed document starts.
You can stop scanning part way through by clicking the [STOP] button of
Scan Panel.
If you click [More] in the settings screen of the scanner driver and then set
[Feeding Option] to [Panel-Feeding] or [Automatic Feeding] in the dialog
box which appears, Scan Panel appears when the scanner starts.
When scanning of the first document finishes, Scan Panel appears and
the scanner enters the wait state. If you place the next document and then
click [Continue scanning], scanning of the placed document starts.
You can stop scanning part way through by clicking [Finish].
When [Batch Separation] on the [Others] tab is set to [Panel], you
can separate the batch by selecting [Batch Separation] in Scan
Panel and then clicking [START].
87
Chapter 9 Regular Maintenance
###HOME > Chapter 9 Regular Maintenance###
Clean the scanner and perform maintenance on a regular basis as
described below to maintain peak scanning quality.
Cleaning the Scanner ......................................................................... 87
Cleaning the Scanning Glass and the Rollers ................................. 88
Adjusting the Reduction Ratio .......................................................... 91
When cleaning the scanner and the inside of the scanner, turn the
power OFF and disconnect the power cord from the power outlet.
Do not use spray cleaners to clean the scanner. Precision
mechanisms, such as the light source, may get wet, and cause a
malfunction.
Never use paint thinner, alcohol, or other organic solvents to clean
the scanner. Such solvents can damage or discolor the exterior of the
scanner, or create a risk of fire or electrical shock.
Cleaning the Scanner
###HOME > Chapter 9 Regular Maintenance > Cleaning the Scanner###
To clean the exterior of the scanner, dampen a cloth with water or a
mild detergent, wring the cloth out thoroughly, and then wipe the dirt
away. Then use a dry, soft cloth to wipe away any moisture.
Cleaning the Inside of the Scanner
Dust or paper particles inside the scanner may cause lines or smudges to
appear on scanned images. Use compressed air to periodically clean dust
and paper particles from the document feed opening and the inside of the
scanner. After finishing a large scanning job, turn OFF the scanner and
then clean out any paper particles remaining inside the scanner.
88
Cleaning the Scanning Glass and the Rollers
###HOME > Chapter 9 Regular Maintenance > Cleaning the Scanning
Glass and the Rollers###
If scanned images contain streaks, or if the scanned documents
become dirty, the scanning glass or rollers inside the scanner may
be dirty. Clean them periodically.
1Open the document feed tray. Press the OPEN button and pull open
the front unit toward you.
2Use compressed air to remove dust and paper particles from the
inside of the scanner.
3Clean the scanning glass.
Wipe the scanning glass with a cloth that has been dampened with water and
thoroughly wrung out, and then use a dry, soft cloth to wipe away any moisture.
Do not spray water or neutral detergent directly on the scanner.
Precision mechanisms, such as the light source, may get wet, and
cause a malfunction.
Scratches on the scanning glass may cause marks on the images, as
well as feeding errors. If there are scratches on the scanning glass,
contact your local authorized Canon dealer or service representative.
89
4Clean the rollers.
Wipe the rollers with a cloth that has been dampened with water and thoroughly
wrung out, and then use a dry, soft cloth to wipe away any moisture.
5Remove the retard roller and feed roller. (See "Replacing the Feed
Roller" on p.96, "Replacing the Retard Roller" on p.97)
6Wipe the removed rollers with a cloth that has been dampened with
water and thoroughly wrung out.
7Reattach the retard roller and feed roller. (See "Replacing the Feed
Roller" on p.96, "Replacing the Retard Roller" on p.97)
8Close the front unit by gently pushing it up on both sides until it clicks
into place. Make sure that the front unit is completely closed by
pushing until you hear a click.
9Close the document feed tray.
Remove the retard roller and feed roller from the scanner to clean them,
and make sure to reattach them to the scanner when cleaning is
finished.
90
10 Open the document eject pocket.
11 Clean the rollers inside the document eject pocket.
Wipe the rollers with a cloth that has been dampened with water and thoroughly
wrung out, and then use a dry, soft cloth to wipe away any moisture.
12 Close the document eject pocket.
91
Adjusting the Reduction Ratio
###HOME > Chapter 9 Regular Maintenance > Adjusting the Reduction
Ratio###
As the rollers installed in the scanner wear out, scanned images may
become stretched in the vertical direction. If this happens, you can reduce
the amount of stretching of the image by adjusting the reduction ratio.
1Start Windows and log in as a user with administrator privileges.
2Click the Start button, and then click [All Programs], [Canon
DR-C225], and [Canon imageFORMULA Utility].
imageFORMULA Utility starts.
3Click [CANON DR-C225 USB] and click [Properties].
Scanner properties are displayed.
92
4Click the [Maintenance] tab and then change the value of [Reduction
ratio adjustment].
The adjustment value can be set within the range from -3.0% to 3.0%.
5Click [OK] to close the scanner properties.
1Opens the scanner driver's Detail Settings screen.
See "Select document settings" on p.52.
This will open the advanced settings dialog box for the scanner.
2Click to display the [Scanner Information] dialog box.
3Click [Maintenance] to display the [Maintenance] dialog box.
93
4Change the value of [Reduction ratio adjustment].
The adjustment value can be set within the range from -3.0% to 3.0%.
5Click to close the [Maintenance] dialog box.
94
Chapter 10 Replacing Consumable
Parts
###HOME > Chapter 10 Replacing Consumable Parts ###
When replacing the separation pad, perform the following steps to detach
it from and attach it to the unit.
When to replace the consumable parts............................................ 94
Opening and Closing the Front Unit ................................................. 95
Replacing the Feed Roller.................................................................. 96
Replacing the Retard Roller............................................................... 97
Resetting the Counters ...................................................................... 98
Auto Power Off Setting..................................................................... 100
When to replace the consumable parts
###HOME > Chapter 10 Replacing Consumable Parts > When to replace
the consumable parts###
The two rollers (feed roller and retard roller) installed in the scanner are
consumable parts. The feed roller and retard roller wear with scanning. If
the feed roller and retard roller are worn, documents may not feed
correctly and paper jams or double-feed errors may occur.
When more than 100,000 pages have been fed (total number of pages fed
by the scanner), a message prompting you to replace the rollers is
displayed when the computer is started.
If this message begins to be displayed at startup, purchase an exchange
roller kit and replace the worn parts with the consumable parts included in
the kit (feed roller and retard roller). For details on the exchange roller kit,
see "Exchange roller kit (product code: 5484B001)" on p.113.
95
Furthermore, the counter in the scanner that records the number of pages
fed also needs to be reset when you replace the rollers. ("Resetting the
Counters" on p.98)
Opening and Closing the Front Unit
###HOME > Chapter 10 Replacing Consumable Parts > Opening and
Closing the Front Unit###
1Open the document feed tray. Press the OPEN button and pull open
the front unit toward you.
The location of each of the consumable parts is shown below.
96
2When closing the front unit, make sure that it is completely closed by
gently pressing the left and right until you hear a click.
3Close the document feed tray.
Replacing the Feed Roller
###HOME > Chapter 10 Replacing Consumable Parts > Replacing the
Feed Roller###
1Open the roller cover.
2Slide the feed roller to the left, and then remove it.
3Install the new feed roller. When installing the feed roller, align the
notch on the roller with the shaft of the front unit.
97
4Slide the roller to the right to secure it.
5Close the roller cover. Make sure that it is completely closed by
pressing until you hear a click.
Replacing the Retard Roller
###HOME > Chapter 10 Replacing Consumable Parts > Replacing the
Retard Roller###
1Open the roller cover.
2Remove the retard roller and then install the new retard roller. When
installing the retard roller, align the notch on the roller with the shaft
of the main unit.
3Close the roller cover. Make sure that it is completely closed by
pressing until you hear a click.
98
Resetting the Counters
###HOME > Chapter 10 Replacing Consumable Parts > Resetting the
Counters###
1Start Windows and log in as a user with administrator privileges.
2Click the Start button, and then click [All Programs], [Canon
DR-C225], and [Canon imageFORMULA Utility].
imageFORMULA Utility starts.
3Click [CANON DR-C225 USB] and click [Properties].
The scanner’s properties appear.
99
4Click the [Maintenance] tab, and click [Reset].
The counter for [Current Rollers] resets.
5Click [OK] to close the scanner properties.
1Opens the scanner driver's Detail Settings screen.
See "Select document settings" on p.52.
This will open the advanced settings dialog box for the scanner.
2Click to display the [Scanner Information] dialog box.
3Click [Maintenance] to display the [Maintenance] dialog box.
4Click [Reset].
5Click to close the [Maintenance] dialog box.
100
Auto Power Off Setting
###HOME > Chapter 10 Replacing Consumable Parts > Auto Power Off
Setting###
The scanner automatically turns off if 4 hours elapse without scanning or
another operation being performed.
To disable this setting, follow the procedure below.
1Start Windows and log in as a user with administrator privileges.
2Click the Start button, and then click [All Programs], [Canon
DR-C225], and [Canon imageFORMULA Utility].
imageFORMULA Utility starts.
3Click [CANON DR-C225 USB] and click [Properties].
Scanner properties are displayed.
The Auto Power Off setting is only available in Windows.
101
4Click the [Maintenance] tab and then clear the [Turn off automatically
after 4 hours] check box.
5Click [OK] to close the scanner properties.
102
Chapter 11 Uninstalling the Software
###HOME > Chapter 11 Uninstalling the Software###
If the scan driver or CaptureOnTouch is not operating normally, follow the
procedure below to uninstall them. Then, re-install the software from the
Setup disc. -> "Software Installation" on p.17
Uninstallation .................................................................................... 102
Uninstallation
###HOME > Chapter 11 Uninstalling the Software > Uninstallation###
1From the Windows task bar, click the [Start] button, and then [Control
Panel].
2Click [Uninstall a program] ([Add or Remove Programs] for Windows
XP).
The [Uninstall or change a program] dialog box appears.
3From the Programs list, select the software you want to remove and
then click [Uninstall].
The delete confirmation screen appears.
4Click [Yes].
Uninstallation of the software is now complete.
No uninstaller is provided for OS X drivers. To uninstall, use Finder to
delete the following files.
/Library/Image Capture/TWAIN Data Sources/DR-C225.ds
/Applications/CaptureOnTouch DR-C225.app
Log on to Windows as an Administrator.
103
Chapter 12 Troubleshooting
###HOME > Chapter 12 Troubleshooting###
Clearing a Paper Jam .......................................................................103
Common Problems and Solutions ..................................................106
Software Troubleshooting................................................................ 108
Useful tips ......................................................................................... 108
Clearing a Paper Jam
###HOME > Chapter 12 Troubleshooting > Clearing a Paper Jam###
When paper jams occur during scanning, use the following
procedure to clear them.
Be careful when removing jammed paper. It is possible to cut your
hand on the edge of a sheet of paper.
1Remove any documents remaining in the feed tray.
104
2When the jammed document is on the document ejecting side, open
the document eject tray.
3Remove the jammed document.
4Return the document eject tray to its original position. Make sure that
it is completely closed by pushing until you hear a click.
5Press the OPEN button and pull open the front unit toward you.
105
6Remove the jammed document. 7Close the front unit by gently pushing it up on both sides until it clicks
into place. Make sure that the front unit is completely closed by
pushing until you hear a click.
After removing the jammed paper, check to see if the last page was scanned
correctly, and then continue scanning.
Make sure to pull the document out carefully, without applying too much
force. If the jammed paper tears while you are pulling it out, make sure to
remove any remaining pieces from inside the scanner.
When a paper jam or other problem occurs while [Rapid recovery
system] is enabled in the scanner driver, the image of the last
document that was scanned properly is saved before scanning is
stopped. Therefore, you can quickly resume scanning after
resolving the cause of the interruption. As the image of the
document that was being fed at the time of the interruption may not
be saved in such cases, be sure to verify the last scanned image
before resuming the operation.
106
Common Problems and Solutions
###HOME > Chapter 12 Troubleshooting > Common Problems and
Solutions###
This section provides recommended solutions to common problems.
If you have a problem that is not solved by the following, contact your local
authorized Canon dealer.
Q1 The scanner will not turn on.
A1 Confirm that the AC adapter is plugged firmly into a power outlet.
Q2 The scanner is not recognized.
A2 1 Confirm that the scanner is properly connected to the
computer with a USB cable.
2 Confirm that the scanner is turned on. See the previous
"Problem 1" if the scanner does not turn on.
3 The computer’s USB interface may not support the scanner.
The scanner cannot be guaranteed to work with all USB
interfaces.
4 Confirm that the supplied USB cable is used to connect the
scanner to the computer. The scanner cannot be guaranteed
to work with all available USB cables.
5 If the scanner is connected to the computer via a USB hub,
try removing the hub and connecting directly to the
computer.
6 On the DR-C225W, make sure that the Wireless switch on
the back of the scanner is turned off.
Q3 Documents feed askew (scanned images are slanted).
A3 1 Align the document guides to fit the documents as closely as
possible, and load the documents so that they feed straightly.
2 Enable [Automatically straightens skewed] (or [Deskew]) in
the scanner driver settings.
3 If many pages have been scanned since roller cleaning,
clean the rollers. If documents still feed askew, roller
replacement or other maintenance may be needed. See
"Chapter 9 Regular Maintenance" on p.87 for roller
replacement procedures.
Q4 If white lines or streaks appear in scanned images.
A4 Clean both sides of the scanner glass, and the rollers. If a sticky
substance such as glue or correction fluid is found, carefully wipe
with just enough pressure to clean the area where the lines
appear. If the problem cannot be solved by cleaning, the internal
glass may be scratched. Contact your local authorized Canon
dealer.
Q5 Pages are missing.
A5 Then the scanner driver’s [Scanning Side] setting is [Skip blank
page], documents with very little black may be unintentionally
skipped. Decrease the [Set the likelihood of skipping blank page]
value (see "When you want to delete the images of the blank
pages in two-sided documents" on p.71), or select another scan
mode setting such as [Simplex] or [Duplex]. If pages are skipped
due to the document double feeding, see "Problem 7 Documents
jam (or double-feed)".
Q6 Documents jam (or double-feed).
A6 1 If the roller has been installed correctly, clean it if necessary.
2 Proper scanning may not be possible when document pages
stick together due to static electricity. Fan the documents
before you load them.
3 Set the feed selection lever to the non separation position,
and manually feed the scanner one page at a time.
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Q7 Multiple pages of scanned images cannot be saved to a
single file.
A7 Depending on the file format, multiple scanned image pages
cannot be saved as a single file with CaptureOnTouch Lite and
CaptureOnTouch.
• BMP, PNG, JPEG: Always save one page per file.
• PPTX: Always saved multiple pages per file.
• TIFF, PDF: You can save multiple pages to a single file by
clicking and selecting in the displayed dialog box.
For the setting method, see "About file formats" on p.55.
Q8 All of the placed documents have been scanned, but the
scanned image does not appear on the application.
A8 When [Panel-Feeding] or [Automatic Feeding] is selected as the
feeding method on the scanner driver’s setting screen, a
scanning operation will not continue after all of the documents
are fed, as the scanner awaits additional documents to be fed.
You can finish the operation and send the scanned images to the
application by clicking the [STOP] button on the Scan Panel.
Q9 Memory becomes insufficient and scanning stops.
A9 If you configure scanning conditions that use a large amount of
the computer's memory, scanning may stop because of
insufficient memory. Although this depends on the computer's
memory size, the possibility of insufficient memory increases if
any of the following scanning conditions overlap.
• [Color Mode] is set to [24-bit Color]
• A large page size (e.g. Legal) is specified as the [Page Size].
Alternatively, the page size is set to [Scanner's Maximum].
• A high resolution (600dpi etc.) is specified for [Dots per inch].
If an error message appears due to insufficient memory while
scanning is in progress, exit the application, change the scanning
conditions (e.g. reduce the resolution or page size) and then try
scanning again. In addition, the amount of memory used can be
contained by turning off [Moire Reduction] and [Please change
prevent bleed through and remove] if they are set to on.
Q10 Scanned images are upside down.
A10 Confirm the scanner driver settings.
In Windows, confirm that the [Upside-down feeding] check box in
the [Feeding] tab is cleared.
In OS X, confirm that the [Upside-down feeding] check box in the
[More] dialog box is cleared.
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Software Troubleshooting
###HOME > Chapter 12 Troubleshooting > Software Troubleshooting###
This section describes troubleshooting problems and solutions for
operating the supplied software (CaptureOnTouch).
If scanning is too slow
1Close other running programs, if any.
2Scanning can be slowed down by memory shortage caused by
memory-resident applications such as anti-virus programs. Close
such memory-resident programs if necessary to free up memory
space.
3When insufficient hard disk space is available, the scanner may be
unable to create the necessary temporary files for scanned data.
Delete unneeded data on the hard disk to free up more space.
4Scanning is slow if the computer's USB port is not Hi-Speed USB 2.0
compliant.
5If using a common USB cable that is not Hi-Speed USB 2.0 compliant,
replace the cable with the supplied compliant cable.
6When the scanner is connected to the computer via a USB hub that is
not Hi-Speed USB 2.0 compliant, remove the hub and connect the
scanner directly to the computer.
If scanned image files cannot be opened in an application
1Scanned images saved as multi-page TIFF files can be opened only
by programs that support this file format.
2Images saved as compressed TIFF files (single- as well as multi-
page) can only be opened by programs that support the compressed
format. This can occur with programs that are not compatible with
CaptureOnTouch. In this case, select "None" as the image file
compression format before scanning.
Useful tips
###HOME > Chapter 12 Troubleshooting > Useful tips###
Here are some useful tips for scanning documents.
Where are scanned images saved? Can the save destination
be changed?
Images are saved to the following locations, according to program
settings. All destination locations can be changed to other folders.
zCaptureOnTouch
Both Standard Scanning and Scanning Shotcut save the output to the
destination set in the [Select output] panel.
How are the scan settings configured?
zCaptureOnTouch
By clicking the Edit button ([ ]) in the [Select document] panel, you
can edit the scan settings when the [Select document edit screen]
opens.
How do I save multiple pages in one file, or save one file per
page?
When scanned images are saved in BMP, PNG or JPEG format, each
image is always saved in a separate file.
When scanned images are saved in PDF or TIFF format, you can specify
multi- or single-page files. See also Q7 in "Common Problems and
Solutions" on p.106
Can I copy or back up scanner setting configurations?
zCaptureOnTouch
The setting configurations can be backed up and restored using
[Back Up/Restore] on the [Basic settings] tab on the [Environmental
settings] dialog box.
109
What rules apply to scanned image file names?
zCaptureOnTouch
For both Standard Scanning and Scanning Shotcut, the file names of
scanned images are set based on the settings in the [Destination]
panel. This screen opens when you click the Edit button ([ ]) in the
[Select document] panel.
Click the [Detail Settings] button on this screen. You can set the file
names of scanned images by setting all or some of the three items
shown below.
A sample file name is displayed as the [File name] in the [File name
settings] dialog box.
How do I scan half-folded documents (folio scanning)?
Set the feed method to non separation feeding, and set the folded
document in the scanner with the fold at the right (If [Upside-down feeding]
is enabled in the scanner driver settings, set the document with the fold at
the left.). Specify half-size document (the size after folding) and select
[Folio] for the [Scanning Side] in the scanner settings, then scan. For
details, "Placing Folded Documents" on p.32.
How can I skip blank pages, and scan only non-blank pages?
Specify [Skip Blank Page] on the scanner driver setting screen, then scan.
How do I scan cards?
Set the eject method to straight path, and set the card in the landscape
orientation into the scanner. Specify the same size as the card (or [Match
original size] (Windows) or [Detect automatically](OS X)), then scan. For
details, see "Placing Cards" on p.31
How do I load and scan documents with mixed sizes?
Set [Page Size] to [Match original size] (Windows) (or [Detect
automatically](OS X)) on the scanner driver settings screen, then scan.
For details, see "To scan unregistered size documents" on p.69
What's the best way to scan business cards or photos?
Set [Page Size] to [Match original size] (Windows) (or [Detect
automatically](OS X)) on the scanner driver settings screen, then scan.
Alternatively, register the size of the cards or photos to be scanned. For
details, see "To scan unregistered size documents" on p.69
How do I print scanned data?
zCaptureOnTouch
• For both Standard Scanning and Scanning Shotcut, select
[Print] in the [Destination] panel.
• To use this function, you need to install a plug-in.
• The plug-in can be installed by selecting its checkbox when
installing CaptureOnTouch.
How do I save scanned data in a shared folder?
zCaptureOnTouch
• In CaptureOnTouch, destinations other than [Save to folder] are
provided as a plug-in.
• By installing the plug-in, the scanned image can be printed,
attached in an e-mail, or shared using various cloud services.
• The plug-in can be installed by selecting its checkbox when
installing CaptureOnTouch.
• The available output destinations vary depending on the
installed plug-in.
How can I attach scanned data to an e-mail (or send it as e-
mail)?
zCaptureOnTouch
• For both Standard Scanning and Scanning Shotcut, select
[Attach to E-mail] in the [Destination] panel.
• To use this function, you need to install a plug-in.
• The plug-in can be installed by selecting its checkbox when
installing CaptureOnTouch.
Setting Description
Start file name with character
string
Any specified text string to be included in the file
name.
Add date and time Appends the date and time to file names. Select
the date format from the list box. YYYY = year,
MM = month, and DD = day of month. The time is
appended after the date.
Add counter to file names Append serial numbers in the order of scanned
image saving. Specify the number of digits and
starting number.
110
How do I use the automatic document color detection
function?
The scanner driver for this scanner includes a function that automatically
detects the color mode from the contents of a document.
The color modes that can be detected automatically by this function
depend on the application and scanner driver settings you are using as
follows.
Condition Modes that can be detected
When [Color mode] is set to [Detect
automatically] in the CaptureOnTouch
scanner settings
[Color or Gray]
When [Full Automatic Mode] is selected
in the scanner driver
When [Color mode] is set to [Detect
automatically] in CapturePerfect or in
the scanner driver, and advanced
settings for auto-detection are set
One of the following can be selected:
• [Color or Gray]
• [Color or Binary]
• [Color, Gray or Binary]
111
Chapter 13 Appendix
###HOME > Chapter 13 Appendix###
Specifications ................................................................................... 111
Replacement parts ...........................................................................113
Option ................................................................................................ 113
About the Flatbed Scanner Unit 101/201 ........................................ 113
External Dimensions ........................................................................114
Specifications
###HOME > Chapter 13 Appendix > Specifications###
Main Unit
Type Desktop sheetfed scanner
Scanning Document Size
Plain Paper Width 50.8 mm to 216 mm (2" to 8.5")
Length 53.9 mm to 356 mm (2.12" to 14")
(You can scan documents up to 3,000 mm (118.1")
long by setting the scanner to the Long Document
mode.)
Thickness When U-turn path: 52 to 128 g/m2 (14 to 34 lb bond)
0.06 to 0.15 mm (0.0024" to 0.0059")
When straight path: 40 to 209 g/m2 (11 to 58 lb
bond) 0.05 to 0.25 mm (0.002" to 0.0098")
Business
Card
Size: 50.8 mm x 53.9 mm (2" x 2.12") or larger
Paper weight: 300 g/m2 (80 lb bond) 0.35 mm (0.0138") or less
Orientation: Vertical feeding only
Card Size: 53.9 mm x 85.5 mm (2.12" x 3.37") (ISO standard)
Thickness: 0.76 mm (0.03") or less, 1.4 mm (0.055") or less for
the embossment
Orientation: Horizontal feeding only
Feed path: Straight path only
Embossed cards can be scanned.
Document Feeding Method Automatic
Scanning Sensor Contact image sensor
Light source LED
Scanning Side Simplex/duplex
Scanning modes Black and White, Error Diffusion, 256-level
Grayscale, Advanced Text Enhancement, Advanced
Text Enhancement II, 24-bit Color
Scanning resolution 150 x 150dpi/200 x 200dpi/300 x 300dpi/
400 x 400dpi/600 x 600dpi
112
AC Adapter (100 to 240 V type)
Scanning Speed (Conditions: Core i7 2.8GHz CPU, 4 GB memory, A4 document
size, during connection to a computer running Windows)
When connecting with USB cable
Black and
white
Simplex 200dpi 25 pages/min.
300dpi 25 pages/min.
Duplex 200dpi 50 images/min.
300dpi 50 images/min.
Grayscale Simplex 200dpi 25 pages/min.
300dpi 25 pages/min.
Duplex 200dpi 50 images/min.
300dpi 50 images/min.
24-bit Color Simplex 200dpi 25 pages/min.
300dpi 15 pages/min.
Duplex 200dpi 50 images/min.
300dpi 30 images/min.
Wi-Fi connection (Actual scanning speeds may differ from the below depending on
the connected device and communication status.)
Black and
white
Simplex 200dpi 25 pages/min.
300dpi 25 pages/min.
Duplex 200dpi 50 images/min.
300dpi 35 images/min.
Grayscale Simplex 200dpi 25 pages/min.
300dpi 25 pages/min.
Duplex 200dpi 50 images/min.
300dpi 35 images/min.
24-bit Color Simplex 200dpi 25 pages/min.
300dpi 15 pages/min.
Duplex 200dpi 50 images/min.
300dpi 27 images/min.
Interface Hi-Speed USB 2.0
Other functions Folio scanning
External Dimensions
300 mm (11.81")(W) x 220 mm (8.66")(H) x 156 mm
(6.14")(D)
(with the feed tray close).
300 mm (11.81")(W) x 339 mm (13.3")(H) x 235 mm
(9.25")(D)
(with the feed tray open).
Weight (without AC adapter)
DR-C225 Approximately 2.7 kg (5.95 lb)
DR-C225W Approximately 2.8 kg (6.17 lb)
Power Supply
(using AC adapter)
DC16V 0.7A
Power Consumption
DR-C225 100V Scanning: maximum 12.7 W
In the sleep
mode:
maximum 1.7 W
With power
switch OFF:
maximum 0.5 W
120V Scanning: maximum 12.7 W
In the sleep
mode:
maximum 1.7 W
With power
switch OFF:
maximum 0.5 W
200 - 240V Scanning: maximum 12.8 W
In the sleep
mode:
maximum 1.8 W
With power
switch OFF:
maximum 0.5 W
DR-C225W 100V Scanning: maximum 15.6 W
In the sleep
mode:
maximum 4.4 W
With power
switch OFF:
maximum 0.5 W
120V Scanning: maximum 15.6 W
In the sleep
mode:
maximum 4.3 W
With power
switch OFF:
maximum 0.5 W
200 - 240V Scanning: maximum 15.6 W
In the sleep
mode:
maximum 4.4 W
With power
switch OFF:
maximum 0.5 W
Noise Not more than 56 dB
Operating
Environment
Temperature: 10°C to 32.5°C (50°F to 90.5°F)
Humidity: 20% to 80% RH
Model Number MG1-4578
Input AC 100 to 240 V, 50/60 Hz, 0.3 to 0.53 A
Output DC 16 V, 1.8 A
Weight Approximately 0.2 kg (0.44 lb) (excluding power cord)
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Replacement parts
###HOME > Chapter 13 Appendix > Replacement parts###
Exchange roller kit (product code: 5484B001)
Kit to replace the rollers (feed roller, retard roller) and document holding
guide.
For the replacement procedure, see "When to replace the consumable
parts" on p.94.
Option
###HOME > Chapter 13 Appendix > Option###
Flatbed Scanner Unit 101 (product code: 4101B001)
Flatbed scanner unit that can be connected to and used with a DR
scanner. Connecting the unit to this scanner enables you to use this
scanner as a flatbed scanner with an automatic document feeder.
Flatbed Scanner Unit 201 (product code: 6240B001)
This flatbed unit installs on the DR scanner to support A3 size documents.
Specifications are subject to change without notice due to product
improvements.
About the Flatbed Scanner Unit 101/201
###HOME > Chapter 13 Appendix > About the Flatbed Scanner Unit 101/
201###
The optional Flatbed Scanner Unit 101/201 can be connected to and used
with this scanner.
System requirements
The computer must comply with the necessary system requirements of
Flatbed Scanner Unit 101/201.
The scanner driver of Flatbed Scanner Unit 101/201 needs to be installed
to use the unit.
Contact your local authorized Canon dealer or service representative for
detailed information about the replacement parts.
Product specifications are subject to change without notice.
zThe unit cannot be used with OS X.
zCaptureOnTouch cannot be used with Flatbed Scanner Unit
201.
114
External Dimensions
###HOME > Chapter 13 Appendix > External Dimensions###
Front View
Side View
115
Contents
Chapter 1 Introduction ........................................................................ 2
About This Manual .......................................................................... 2
Features of the Scanner ................................................................. 3
Names and Functions of Parts ........................................................ 5
Regulations ..................................................................................... 7
Trademarks ..................................................................................... 8
Chapter 2 Important Safety Instructions ........................................... 10
Installation Location ...................................................................... 10
AC Adapter ................................................................................... 11
Moving the Scanner ...................................................................... 11
Handling ........................................................................................ 12
Disposal ........................................................................................ 13
When sending the scanner for repairs .......................................... 13
Chapter 3 Installing the Software ...................................................... 14
System requirements .................................................................... 14
Setup Disc Contents ..................................................................... 15
Software Installation ...................................................................... 17
Chapter 4 Connecting the Scanner .................................................. 21
Connecting the Scanner to the Computer ..................................... 21
Turning the Power ON .................................................................. 22
Chapter 5 Placing Documents .......................................................... 24
Documents .................................................................................... 24
Switching the Feed and Eject Methods ......................................... 26
Placing Documents for Standard Feeding .................................... 26
Placing Documents for Non Separation Feeding .......................... 29
Placing Cards ................................................................................ 31
Placing Folded Documents ........................................................... 32
Setting the Long Document Mode ................................................ 34
Chapter 6 Scanning with CaptureOnTouch ...................................... 37
What is CaptureOnTouch? ........................................................... 37
Starting and Exiting CaptureOnTouch .......................................... 39
Screen Descriptions ...................................................................... 41
Standard Scanning ....................................................................... 41
Scanning Shortcut ......................................................................... 44
Scanning with Start Button ............................................................ 48
Operations for the scanned image edit window ............................ 49
Select document settings .............................................................. 52
Setting the output .......................................................................... 54
Scanning Shortcut setting ............................................................. 55
About file formats .......................................................................... 55
Environmental Settings ................................................................. 57
Chapter 7 Setting the Scanner Driver ............................................... 61
Configuration and Functions of the Scanner Driver ...................... 61
Setting Basic Scanning Conditions ............................................... 64
Function Restrictions Depending on Mode Setting ....................... 67
Chapter 8 Special Scanning ............................................................. 69
To scan unregistered size documents .......................................... 69
When you want to specify the scan area ...................................... 70
When you want to delete the images of the blank pages in two-sided
documents .................................................................................... 71
When you do not want to scan colored lines and text ................... 72
When you want to enhance the color red ..................................... 73
When you want to enhance contours in images ........................... 74
When you want to make lines or characters in the scanned images
thicker ........................................................................................... 75
When you want to enhance text that is difficult to read because of factors
such as the background of the scanned document ...................... 76
When you want to detect multiple pages fed at the same time ..... 77
When you want to scan a document placed upside-down ............ 78
When you want to match the orientation of images to the text when
scanning a mixture of pages with different text orientations ......... 79
When you want to rotate the images of a document placed horizontally
to correct the orientation ............................................................... 80
When you want to set the scanner conditions automatically ......... 81
When you want to use batch separation for scanning .................. 82
When you want to use multistream settings for scanning ............. 83
When you want to save a scanner driver setting .......................... 85
Scan Panel .................................................................................... 86
116
Chapter 9 Regular Maintenance ....................................................... 87
Cleaning the Scanner ................................................................... 87
Cleaning the Scanning Glass and the Rollers .............................. 88
Adjusting the Reduction Ratio ....................................................... 91
Chapter 10 Replacing Consumable Parts ........................................ 94
When to replace the consumable parts ........................................ 94
Opening and Closing the Front Unit .............................................. 95
Replacing the Feed Roller ............................................................ 96
Replacing the Retard Roller .......................................................... 97
Resetting the Counters ................................................................. 98
Auto Power Off Setting ............................................................... 100
Chapter 11 Uninstalling the Software ............................................. 102
Uninstallation .............................................................................. 102
Chapter 12 Troubleshooting ........................................................... 103
Clearing a Paper Jam ................................................................. 103
Common Problems and Solutions .............................................. 106
Software Troubleshooting ........................................................... 108
Useful tips ................................................................................... 108
Chapter 13 Appendix ...................................................................... 111
Specifications .............................................................................. 111
Replacement parts ...................................................................... 113
Option ......................................................................................... 113
About the Flatbed Scanner Unit 101/201 .................................... 113
External Dimensions ................................................................... 114
Contents ......................................................................................... 115

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