Canon L240 Users Manual 00front

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FAX L240/L290
User’s Guide

IMPORTANT!
• If you have purchased the FAX-L290 model, be sure to read
Appendix B before reading the rest of this guide.

This equipment conforms with the essential requirements of EC
Directive 1999/5/EC.
We declare that this product conforms with the EMC requirements
of EC Directive 1999/5/EC at nominal mains input 230V, 50Hz
although the rated input of the product is 200-240V, 50/60Hz.
If you move to another EU country and are experiencing trouble
please call the Canon Help Desk.
(For Europe Only)

Model Name
• H12251 (FAX-L240)
• H12250 (FAX-L290)

Copyright
Copyright © 2002 by Canon, Inc. All rights reserved. No part of this publication may
be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into
any language or computer language in any form or by any means, electronic,
mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior
written permission of Canon, Inc.

Trademarks
Canon is a registered trademark, and UHQ is a trademark of Canon Inc.
All other product and brand names are registered trademarks, trademarks or service
marks of their respective owners.
As an ENERGY STAR0 Partner, Canon has determined that
the FAX-L290/L240 meets the ENERGY STAR0 guidelines
for energy efficiency.

Preface

Super G3 is a phrase used to describe the new generation of
fax units that use ITU-T V.34 standard 33.6 Kbps* modems.
Super G3 High Speed Fax units allow transmission time of
approximately three seconds* per page which results in
reduced telephone line charges.
* Approximately three seconds per page document transmission time based on Canon FAX
Standard Chart No. 1 (Standard Mode) at 33.6 Kbps modem speed. The Public Switched
Telephone Network (PSTN) currently supports 28.8 Kbps modem speeds or lower, depending
on telephone line conditions.

Laser Safety Information
Laser radiation could be hazardous to the human body. For this reason, laser radiation
emitted inside this unit is hermetically sealed within the protective housing and
external cover. No radiation can leak from the machine in the normal operation of the
product by the user.
This fax is classified as a Class 1 Laser Product under EN 60825-1: 1994.

■ 200-240 V model

The label shown below is attached to the laser scan unit on the fax.

This fax has been classified under EN60825-1: 1994 and conforms to the following
classes:
CLASS 1 LASER PRODUCT
LASER KLASSE 1
APPAREIL A RAYONNEMENT LASER DE CLASSE 1
APPARECCHIO LASER DI CLASSE 1
PRODUCTO LASER DE CLASE 1
APARELHO A LASER DE CLASSE 1
Performance of procedures other than those specified in this guide may result in
hazardous radiation exposure.
Caution

Preface

iii

Contents
Chapter 1: Introduction
Type Conventions Used in This Guide.............................................................
Customer Support .............................................................................................
Important Safety Instructions............................................................................

1-2
1-3
1-4

Chapter 2: Setting Up
Unpacking the FAX ..........................................................................................
Removing Shipping Materials.....................................................................
Assembling the FAX ........................................................................................
Making Connections .........................................................................................
Connecting the Telephone Line Cord and External Devices ......................
Connecting the Power Cord ........................................................................
Setting the Language and Country....................................................................
Main Components of the FAX..........................................................................
Operation Panel ...........................................................................................
Special Function Buttons.......................................................................
Installing the Toner Cartridge...........................................................................
Loading Paper ...................................................................................................
Testing the FAX................................................................................................

2-2
2-4
2-5
2-6
2-6
2-8
2-9
2-11
2-12
2-12
2-13
2-16
2-18

Chapter 3: Registering Information
Guidelines for Entering Numbers, Letters, and Symbols .................................
Correcting a Mistake ...................................................................................
Registering Sender Information........................................................................
What is Sender Information? ......................................................................
Entering the Date and Time ........................................................................
Registering Your FAX Number and Name.................................................
Setting the Telephone Line Type......................................................................
Dialling Through a Switchboard.......................................................................
Registering the R Button .............................................................................
Setting the Summer Time .................................................................................

3-2
3-4
3-5
3-5
3-6
3-6
3-8
3-9
3-9
3-11

Chapter 4: Document Handling
Document Requirements...................................................................................
Scanned Area of a Document......................................................................
Loading Documents..........................................................................................
Adding Pages to the Document in the ADF................................................

4-2
4-2
4-3
4-4

Preface

Chapter 5: Paper Handling
Paper Requirements ..........................................................................................
Printable Area..............................................................................................
Selecting Paper for Your FAX..........................................................................
Loading Paper ...................................................................................................
Selecting Face-Up or Face-Down Paper Delivery ............................................
Changing the Paper Size Setting .......................................................................
Adjusting the Toner Saver Setting ....................................................................

5-2
5-3
5-3
5-3
5-4
5-7
5-9

Chapter 6: Speed Dialling
What is Speed Dialling?....................................................................................
Speed Dialling Methods ..............................................................................
Registering One-Touch Speed Dialling ............................................................
Registering Coded Speed Dialling ....................................................................
Registering Group Dialling ...............................................................................
Using Speed Dialling ........................................................................................
Sending a Document With Speed Dialling..................................................
Making a Telephone Call With Speed Dialling ..........................................
Printing Speed Dialling Lists ............................................................................

6-2
6-2
6-3
6-8
6-13
6-16
6-16
6-17
6-18

Chapter 7: Sending Faxes
Preparing to Send a Fax ....................................................................................
Documents You Can Fax ............................................................................
Setting the Scanning Resolution..................................................................
Setting the Scanning Contrast .....................................................................
Dialling Methods .........................................................................................
Sending Methods...............................................................................................
Memory Sending .........................................................................................
Manual Sending Via the Handset ................................................................
Cancelling Sending ...........................................................................................
Redialling When the Line is Busy ....................................................................
Manual Redialling .......................................................................................
Cancelling Manual Redialling ...............................................................
Automatic Redialling ..................................................................................
What is Automatic Redialling?..............................................................
Cancelling Automatic Redialling ..........................................................
Setting the Options for Automatic Redialling .......................................
Sending the Same Document to Several Fax Numbers
(Sequential Broadcasting) ..............................................................................
Delayed Sending ...............................................................................................
Scanning a Document into Memory for Delayed Sending..........................
Printing a Document Set for Delayed Sending ...........................................
Deleting a Document Set for Delayed Sending...........................................

Preface

7-2
7-2
7-2
7-3
7-4
7-5
7-5
7-6
7-8
7-9
7-9
7-9
7-9
7-9
7-9
7-10
7-12
7-14
7-14
7-16
7-17

Chapter 8: Receiving Faxes
Receiving Methods ...........................................................................................
Receiving Faxes Automatically: FAX ONLY MODE ...............................
Setting FAX ONLY MODE ..................................................................
Receiving Both Faxes and Telephone Calls Automatically: Fax/Tel Mode
Setting Fax/Tel Mode ............................................................................
Setting the Options for Fax/Tel Mode...................................................
Receiving Faxes Manually: MANUAL MODE .........................................
Setting MANUAL MODE ....................................................................
Receiving a Fax Manually.....................................................................
Receiving With an Answering Machine: ANS.MACHINE MODE...........
Setting ANS.MACHINE MODE ..........................................................
Using the FAX With an Answering Machine .......................................
Receiving While Performing Other Tasks........................................................
Receiving Faxes in Memory When a Problem Occurs.....................................
Cancelling Receiving ........................................................................................

8-2
8-3
8-3
8-5
8-5
8-6
8-8
8-8
8-8
8-10
8-10
8-10
8-11
8-11
8-11

Chapter 9: Special Features
Special Dialling.................................................................................................
Entering Pauses in a Fax/Telephone Number .............................................
Switching Temporarily to Tone Dialling ....................................................
Confirming a Dial Tone ..............................................................................
Dialling Through a Switchboard .................................................................
Documents Stored in Memory ..........................................................................
Printing a List of Documents Stored in Memory ........................................
Printing a Document Stored in Memory .....................................................
Sending a Document Stored in Memory .....................................................
Deleting a Document Stored in Memory ....................................................
Polling ...............................................................................................................
What is Polling? ..........................................................................................
Polling Receiving ........................................................................................
Polling Another Fax Machine ...............................................................
Cancelling Polling Receiving ................................................................
Polling Sending ...........................................................................................
Setting Up the Polling Box....................................................................
Scanning a Document into the Polling Box ..........................................
Changing or Deleting the Polling Box Settings ....................................
Restricting Use of Your FAX ...........................................................................
Enabling Restriction of Your FAX .............................................................
Cancelling Restriction of Your FAX ..........................................................
Restricting Reception........................................................................................

9-2
9-2
9-3
9-4
9-4
9-5
9-5
9-6
9-7
9-9
9-10
9-10
9-10
9-10
9-12
9-12
9-12
9-15
9-15
9-17
9-17
9-18
9-20

Preface

Chapter 10: Copying
Documents You Can Copy ...............................................................................
Making Copies ..................................................................................................
Making a Quick Single Copy............................................................................

10-2
10-2
10-3

Chapter 11: Reports and Lists
Summary of Reports and Lists..........................................................................
ACTIVITY REPORT .......................................................................................
TX (Transmission) REPORT............................................................................
MULTI TX/RX (Transaction) REPORT ....................................................
RX (Reception) REPORT .................................................................................

11-2
11-3
11-4
11-5
11-5

Chapter 12: Maintenance
Periodic Cleaning ..............................................................................................
Cleaning the FAX’s Exterior.......................................................................
Cleaning the FAX’s Interior........................................................................
Cleaning the Scanner Components..............................................................
Replacing the Toner Cartridge ..........................................................................

12-2
12-2
12-3
12-5
12-7

Chapter 13: Troubleshooting
Clearing Jams ....................................................................................................
Jams in the ADF ..........................................................................................
Paper Jams ...................................................................................................
Jams in the Paper Delivery Slots ...........................................................
Jams Inside the Unit...............................................................................
LCD Messages ..................................................................................................
Paper Feeding Problems....................................................................................
Faxing Problems ...............................................................................................
Sending Problems........................................................................................
Receiving Problems.....................................................................................
Copying Problems.............................................................................................
Telephone Problems..........................................................................................
Printing Problems..............................................................................................
General Problems ..............................................................................................
If You Cannot Solve a Problem ........................................................................
If a Power Cut Occurs .......................................................................................

13-2
13-2
13-3
13-3
13-3
13-8
13-13
13-13
13-13
13-15
13-17
13-18
13-18
13-20
13-21
13-22

Preface

vii

Chapter 14: Summary of Settings
Understanding the Menu System ...................................................................... 14-2
Printing a List to Check the Current Settings.............................................. 14-2
Accessing the Menus................................................................................... 14-3
USER SETTINGS Menu .................................................................................. 14-4
REPORT SETTINGS Menu ............................................................................. 14-5
TX (Transmission) SETTINGS Menu.............................................................. 14-6
RX (Reception) SETTINGS Menu................................................................... 14-7
PRINTER SETTINGS Menu............................................................................ 14-8
POLLING BOX Menu...................................................................................... 14-9
SYSTEM SETTINGS Menu ............................................................................ 14-10
Appendix A: Specifications
General Specifications ......................................................................................
Facsimile ...........................................................................................................
Copier................................................................................................................
Telephone..........................................................................................................
Printer................................................................................................................

A-2
A-2
A-3
A-3
A-3

Appendix B: FAX-L290 Instructions
Introduction.......................................................................................................
Differences Between the FAX-L290 and FAX-L240.......................................
Using Your Documentation ..............................................................................
Unpacking the FAX-L290 ................................................................................
Connecting the FAX-L290 to Your PC ............................................................
Print Media Requirements ................................................................................
Printable Area..............................................................................................
Selecting Print Media........................................................................................
Loading Envelopes ...........................................................................................
Loading Transparencies ....................................................................................

B-2
B-2
B-2
B-2
B-3
B-4
B-4
B-5
B-6
B-7

Appendix C: Options
Optional Handset ..............................................................................................
Package Contents ........................................................................................
Attaching the Handset to Your FAX...........................................................
Maintaining Your Handset ..........................................................................

C-2
C-2
C-3
C-4

Index .......................................................................................................................................

I-1

viii

Preface

Chapter 1

❏

Type Conventions Used in This Guide ......................................................

1-2

❏

Customer Support ......................................................................................

1-3

❏

Important Safety Instructions.....................................................................

1-4

Introduction

1-1

Introduction

Chapter 1
Introduction

Type Conventions Used in This Guide
Please read the list below of symbols, terms, and abbreviations used in this guide.
Cautions tell you how to avoid actions that could injure you or damage your FAX. In
order to use your unit safely, always observe these cautions.
Caution

Note

Notes provide advice on using your FAX more effectively, describe operating restrictions,
and tell you how to avoid minor difficulties. Reading these is recommended to make the
most of your unit and its functions.
(

1-2

4 p. n-nn)

A number preceded by an arrow and enclosed in parenthesis references
a page number (p.) or page numbers (pp.) that contain more
information on the topic of the previous sentence.

default

A setting that remains in effect unless you change it.

document or fax

The original sheet(s) of paper you send or receive with your FAX.

A list of settings from which you select an item to set up or change. A
menu has a title which appears in the LCD.

TX/RX NO.

Transaction number. When you send or receive a document, your FAX
automatically assigns the document a unique transaction number. A
transaction number is a four-digit number that will help you keep track
of documents you send and receive.

Denotes Sending.

Denotes Receiving.

Ex:

Example of a message or setting displayed in the LCD.

ADF

Automatic Document Feeder. The device on your FAX that
automatically feeds a document into the unit for faxing and copying.

LCD

Liquid Crystal Display. The display on the operation panel that
displays messages and settings.

ECM

Error Correction Mode. The ability of your FAX to reduce system and
line errors when sending to or receiving from a fax machine with ECM
capability.

Group 3. A system that uses encoding schemes to transmit image data
while reducing the amount of data that needs to be transmitted, thus
reducing transmission time.

ITU-TS

International Telecommunications Union-Telecommunications Sector.
A committee created to set international standards for
telecommunications.

Introduction

Chapter 1

Customer Support
Your FAX is designed with the latest technology to provide trouble-free operation. If
you encounter a problem with the unit’s operation, try to solve it by using the
information in Chapter 13. If you cannot solve the problem or if you think your FAX
needs servicing, contact your local authorised Canon dealer or the Canon help line.

Chapter 1

Introduction

1-3

Introduction

In addition, this guide uses distinctive typefaces to identify buttons and information
in the LCD:
• The buttons you press appear in this typeface: Stop.
• Information in the LCD appears in this typeface: USER SETTINGS.

Important Safety Instructions
Read these safety instructions thoroughly before using your FAX.

Caution

Except as specifically described in this guide, do not attempt to service the FAX
yourself. Never attempt to disassemble the unit: opening and removing its interior
covers will expose you to dangerous voltages and other risks. For all service, contact
your local authorised Canon dealer or the Canon help line.

■ Handling and Maintenance

1-4

•

Follow all warnings and instructions marked on the FAX.

•

Do not subject the FAX to strong physical shocks or vibrations.

•

Always unplug the FAX before moving or cleaning it.

•

To avoid paper jams, never unplug the power cord, open the front cover, or add
or remove paper in the multi-purpose tray while printing.

•

When transporting the FAX, be sure to remove the toner cartridge from the unit.
Place the toner cartridge in its original protective bag or wrap it in a thick cloth
to prevent exposure to light.

•

Always lift the FAX as shown below. Never lift it by any of its attachments.

•

Do not insert any objects into the slots or openings on the FAX since they may
touch dangerous voltage points or short out parts. This could result in fire or
electric shock.

•

Do not allow small objects (such as pins, paper clips, or staples) to fall into the
FAX. If something does fall into it, unplug the unit immediately and contact your
local authorised Canon dealer or the Canon help line.

•

To avoid spillage in or around the unit, do not eat or drink near it. If you spill
liquid or if any substance falls into it, unplug the unit immediately and contact
your local authorised Canon dealer or the Canon help line.

•

Keep the FAX clean. Dust accumulation can prevent the unit from operating
properly.

Introduction

Chapter 1

Unplug the FAX from the wall outlet and contact your local authorised Canon
dealer or the Canon help line in any of the following cases:
– When the power cord or plug is damaged or frayed.
– If liquid has spilled into the unit.
– If the unit has been exposed to rain or water.
– If the unit does not operate normally when you have followed the instructions
in this guide. Adjust only those controls that are covered by the instructions in
this guide. Improper adjustment of other controls may result in damage and
may require extensive work by a qualified technician to restore the product to
normal operation.
– If the unit has been dropped or the cabinet has been damaged.
– If the unit exhibits a distinct change in performance, indicating a need for
servicing.

■ Location

Chapter 1

•

Place the FAX on a flat, stable, vibration-free surface that is strong enough to
support its weight (approx. 10 kg).

•

Place the FAX in a cool, dry, clean, well ventilated place.
– Make sure the area is free from dust.
– Make sure the location is not affected by extreme temperature changes, and
always stays between 10 and 32.5C.
– Make sure the area’s relative humidity is always between 20% and 80%.

•

Keep the FAX away from direct sunlight as this can damage it. If you have to
place it near a window, install heavy curtains or blinds.

•

Do not use the FAX near water. Make sure that no wet or humid objects come
into contact with the unit.

•

Do not use or store the FAX outdoors.

•

Do not install the FAX near devices that contain magnets or generate magnetic
fields, such as speakers.

•

If possible, place the FAX near an existing telephone line outlet for easy
connection of the telephone line cord, and to avoid the expense of installing a
new outlet.

•

Place the FAX near a standard 200-240 V AC (50-60 Hz) power outlet.

•

To ensure reliable operation of the FAX and to protect it from overheating
(which can cause it to operate abnormally and create a fire risk), do not block the
exhaust vent. Never block or cover any openings on the unit by placing it on a
bed, sofa, rug, or other similar surface. Do not place the unit in a cupboard or
built-in installation, or near a radiator or other heat source unless proper
ventilation is provided. Leave approximately 10 cm space around all sides of the
unit. For the dimensions of the FAX, see p. A-2.

Introduction

1-5

Introduction

•

Do not stack boxes or furniture around the power outlet. Keep the area free so
you can reach the outlet quickly. If you notice anything unusual (smoke, strange
odours, noises) around the FAX, unplug the unit immediately. Contact your local
authorised Canon dealer or the Canon help line.

•

Do not allow anything to rest on the power cord, and do not place the unit where
the cord will be walked on. Make sure the cord is not knotted or kinked.

■ Power Supply

Caution

1-6

•

During electrical storms, disconnect the power cord from the power outlet.
(Please note that any documents stored in the FAX’s memory will be deleted
when you unplug the unit.)

•

Whenever you unplug the FAX, wait at least five seconds before you plug it in
again.

•

Do not plug the FAX into an uninterruptible power supply (UPS).

This product emits low level magnetic flux.
If you use a cardiac pacemaker and feel abnormalities, please move away from this
product and consult your doctor.

Introduction

Chapter 1

Chapter 2

❏

Unpacking the FAX ...................................................................................
• Removing Shipping Materials ...............................................................

2-2
2-4

❏

Assembling the FAX..................................................................................

2-5

❏

Making Connections ..................................................................................
• Connecting the Telephone Line Cord and External Devices.................
• Connecting the Power Cord...................................................................

2-6
2-6
2-8

❏

Setting the Language and Country.............................................................

2-9

❏

Main Components of the FAX...................................................................
• Operation Panel .....................................................................................
Special Function Buttons ....................................................................

2-11
2-12
2-12

❏

Installing the Toner Cartridge ....................................................................

2-13

❏

Loading Paper ............................................................................................

2-16

❏

Testing the FAX.........................................................................................

2-18

Setting Up

2-1

Setting Up

Chapter 2
Setting Up

Unpacking the FAX

p. 1-5).

Before unpacking your FAX, be sure to choose a suitable location for it (

Carefully remove all items from the box. You should have someone help you hold the
box while you lift out the FAX and its protective packaging. Save the carton and
packaging in case you need to transport the FAX in the future.
Make sure you have the following items:

MAIN UNIT

FX-3 TONER
CARTRIDGE

SUPPORT TRAYS

PAPER REST

MULTI-PURPOSE
TRAY COVER

DOCUMENT SUPPORT

POWER CORD
TELEPHONE LINE CORD
DOCUMENTATION
PAPER LOADING WARNING LABEL
DESTINATION LABELS

•
•
Note

2-2

The actual items may differ in shape and quantity from the one shown above.
Please note that the items included with your FAX may vary depending on the country
of purchase.

Setting Up

Chapter 2

If any items are damaged or missing, notify your local authorised Canon dealer or the
Canon help line immediately.
•
•

Setting Up

Note

Important! Save your sales receipt for proof of purchase in case your unit requires
warranty service.
If you have purchased the optional handset, see Appendix C for the items included.

Chapter 2

Setting Up

2-3

Removing Shipping Materials
Follow this procedure to remove the shipping materials. Keep them in case you need
to transport the unit in the future.

Remove all shipping
tapes from the FAX.

Use both hands to gently
open the operation panel
(it only opens partially).
Then remove the
protective sheet from the
ADF.
Close the operation
panel by pressing it
down from the centre
until it locks into place.

The actual shipping materials may differ in shape, quantity, and position from the ones
shown above.
Note

2-4

Setting Up

Chapter 2

Assembling the FAX

Attach the paper
loading warning label
to the left of the multipurpose tray.

Insert the ends of the
document support into the
slots on the unit.

Insert the tabs on one of
the support trays into the
corresponding slots above
the face-down dilivery
slot.

Insert the tabs on the
paper rest into the slots
on the unit.

Slide the multi-purpose
tray cover over the paper
rest.

Insert the tabs on the
other support tray into the
corresponding slots
above the ADF.

For details on attaching the optional handset to your FAX, see Appendix C.
Note

Chapter 2

Setting Up

2-5

Setting Up

Follow this procedure to assemble your FAX:

Making Connections
Connecting the Telephone Line Cord and External
Devices
Your FAX has three jacks on the side for connection of the following:
• Telephone line cord
• Optional handset or telephone
• Additional telephone, answering machine, or data modem
If you only have one telephone line and plan to use your FAX for receiving both faxes
and voice calls, you will need to connect the optional handset, a telephone, or an
answering machine to your unit.
•

Be sure to connect any external device before using your FAX.

Note

Follow this procedure to connect the telephone line cord and external device(s):

Connect the supplied
telephone line cord to
the jack, then the
other end to the
telephone line jack on
your wall.

2-6

Setting Up

Connect the optional
handset or telephone
cord to the jack.

Connect the additional
telephone, answering
machine, or data modem
cord to the jack.

Chapter 2

•
Note

•
•

Setting Up

•

Canon cannot guarantee that all answering machines will be compatible with your
unit, due to varying specifications.
If you have connected an external device to your FAX, be sure to set the correct
receive mode ( Chapter 8).
To connect an additional telephone as well as an answering machine, connect the
additional telephone to the answering machine, and then the answering machine to
your FAX.
If you connect a data modem to your FAX and you use it extensively, or others access
your PC frequently through the data modem, you may want a dedicated telephone line
for your data modem.

Chapter 2

Setting Up

2-7

Connecting the Power Cord
Before connecting the power cord, see Power Supply, p. 1-6.
Follow this procedure to connect the power cord:

Connect the supplied power cord
to the power cord connector. Then
connect the other end into a
properly grounded 200-240 V AC
three-prong outlet.*

The FAX has no power switch, so its power is on as long as it is plugged in. Once
connected, though, the unit still needs time to warm up before you can use it. Wait
until the LCD no longer displays .
•
Note

•

The FAX is equipped with a three-prong, grounding-type plug provided with a third
(grounding) pin. This plug will only fit into a grounding-type outlet. This is a safety
feature. If you are unable to insert the plug into your outlet, contact an electrician to
replace the outlet. Do not defeat the safety purpose of the grounding-type plug by
breaking off the third prong or using a 3-to-2 adaptor.*
Do not plug the FAX into the same circuit as an appliance such as an air conditioner,
electric typewriter, television, or copier. Such devices generate electrical noise that
can interfere with your FAX’s ability to send and receive faxes.

When you connect the power cord to an AC outlet for the first time, DISPLAY
LANGUAGE will appear in the LCD display after PLEASE WAIT. In this case, set
the language for the LCD display and the country**. ( p. 2-9)

* The shape of the plug and outlet vary depending on the country of purchase.
** The country selection feature is available for certain countries only.

2-8

Setting Up

Chapter 2

Setting the Language and Country*

Press Set.

Press ▼ or ▲ to select the preferred language
for the LCD display.

Press Set.

Ex:

■ If COUNTRY SELECT does not appear after
DATA ENTRY OK in step 3:
The FAX enters standby mode.

Ex:

■ If COUNTRY SELECT appears after DATA ENTRY OK in
step 3:

Press Set.

Press ▼ or ▲ to select the country where you
are using the FAX.
•

*
**

Chapter 2

Ex:

If your country name does not appear, select
.

The shape of the plug and outlet vary depending on the country of purchase.
The country selection feature is available for certain countries only.

Setting Up

2-9

Setting Up

When you connect the power cord to an AC outlet for the first time, you need to select
the language for the LCD display. For some countries, you also need to select the
country where you are using the FAX machine. The FAX machine automatically
switches the selectable settings and the default settings in the menus to suit the
selected country.
Follow this procedure to set the language and country.
After connecting the power cord, the display changes from to

Press Set.
The FAX enters standby mode.

Ex:

Once you have selected the language and country, these setting menus will not appear
next time you connect the power cord.
•
Note

2-10

•

To check the settings made by the country selection, you can print the

( p. 14-2).
You can change the language or country setting using the

menu
( p.14-10).

Setting Up

Chapter 2

Main Components of the FAX
MULTI-PURPOSE TRAY COVER

FACE-DOWN DELIVERY
SLOT
DOCUMENT GUIDES
ADF (AUTOMATIC
DOCUMENT FEEDER)
OPERATION PANEL

PAPER REST

PAPER GUIDES

MULTI-PURPOSE TRAY
LATCH

Setting Up

SUPPORT TRAYS

FRONT COVER

PAPER DELIVERY
SELECTOR
FACE-UP DELIVERY SLOT

DOCUMENT SUPPORT

FX-3 TONER CARTRIDGE
COMPARTMENT
TRANSFER CHARGING
ROLLER
(DO NOT TOUCH)
PAPER RELEASE
LEVER

FIXING ASSEMBLY

FRONT COVER

Chapter 2

Setting Up

2-11

Operation Panel
The language used for the Operation Panel varies depending on the country of
purchase. The following illustration shows the Operation Panel in English.
•
•
•

Receive Mode Button
( Chapter 8)
R Button
( p. 3-9)
Hook Button
( pp. 6-17, 7-6, 9-3)

•
•
•
•

LCD
Resolution Button
( pp. 7-2, 10-2)
Coded Dial Button
( pp. 6-2, 6-16, 6-17)
Start/Copy
Button
( pp. 10-2, 10-3)

•
•

Alarm Light
Set Button
( p. 14-3)
Redial/Pause Button
( pp. 7-9, 9-2)
Stop Button
( p. 14-3)

•
•

ABC

1
GHI

JKL

5
TUV

Set

Redial/Pause

3
MNO

4
PQRS

SUPER

DEF

Receive Mode Resolution

WXYZ

Coded Dial

•

Numeric Buttons
( p. 3-2)

•

One-Touch Speed Dialling
Buttons ( pp. 6-2, 6-16, 6-17)

One-Touch Speed Dial Panel
Open the one-touch speed dial panel to
expose the special function buttons below.

Special Function Buttons
•
•

•
•
•
•

Data Registration
Button ( p. 14-3)
Delayed Transmission
Button ( pp. 7-14,
7-16, 7-17)
Report Button
( pp. 6-18, 11-3, 14-2)
+ Button
( p. 3-7)
,
Buttons
( pp. 3-3, 3-4
Clear Button
( p. 3-4)

•
21

Data
Registration

Delayed
Transmission

•

24
Polling

Memory
Reference

•
Report

D.T.

•
+

Space

•

Polling Button
( pp. 9-11, 9-15)
Memory Reference
Button ( pp. 9-5,
9-6, 9-7, 9-9)
,
Buttons
( p. 14-3)
D.T. Button*
( p. 9-4)
Space Button
( pp. 3-3, 3-4)

Clear

* This feature is available for certain countries only.
2-12

Setting Up

Chapter 2

Installing the Toner Cartridge

Before installing the toner cartridge, be sure to read the following:
• Use only FX-3 toner cartridges in your FAX.
• Keep the toner cartridge away from computer screens, disk drives, and floppy
disks. The magnet inside the toner cartridge may harm these items.
• Do not store the toner cartridge in direct sunlight.
• Avoid locations subject to high temperature, high humidity, or rapid changes in
temperature. Store the toner cartridge between 0 and 35C.
• Do not expose the toner cartridge to direct sunlight or bright light for longer than
five minutes.
• Store the toner cartridge in its protective bag. Do not open the bag until you are
ready to install the toner cartridge in the unit.
• Save the toner cartridge’s protective bag in case you need to repack and transport
the toner cartridge at a later date.
• Do not store the toner cartridge in a salty atmosphere or where there are corrosive
gases such as from aerosol sprays.
• Do not remove the toner cartridge from the FAX unnecessarily.
• Do not open the drum protective shutter on the toner
cartridge. Print quality may deteriorate if the drum
surface is exposed to light or is damaged.

•

Hold the toner cartridge as shown so that your hand is not
touching the drum protective shutter.

•

Never touch the drum protective shutter. When holding
the toner cartridge, avoid touching the drum protective
shutter with your hands.

•

Do not stand the toner cartridge on end, and do not turn it
upside down. If toner becomes caked in the toner
cartridge, it may prove impossible to free it even by
shaking the toner cartridge.

Do not place the toner cartridge in fire. Toner powder is flammable.
Caution

Chapter 2

Setting Up

2-13

Setting Up

This section describes how to install the toner cartridge in the FAX for the very first
time. If you are replacing a used toner cartridge, see p. 12-7.

Follow this procedure to install the toner cartridge in the FAX:

Make sure the FAX is plugged in.

Lift the latch and open the front cover.

Caution

Remove the new FX-3 toner cartridge
from its protective bag.
•

Save the protective bag in case you
need to repack the toner cartridge
at a later date.

Gently rock the toner cartridge from
side to side a few times to distribute the
toner evenly inside it.
•

2-14

Do not open the front cover without
lifting the latch since this may
damage your unit.

Setting Up

Poor print quality may result if the
toner is unequally distributed.

Chapter 2

Place and support the toner cartridge on
a flat, clean surface, then gently pull on
the plastic tab to remove the plastic
seal.
•

Use a firm, even pull to avoid
breaking the seal.

PULL WITHIN
THIS RANGE

TOP VIEW
PULL WITHIN
THIS RANGE

Hold the toner cartridge by its handle
and insert it into the FAX as far as it
will go, making sure that its tabs are
aligned with the rails inside the unit.
•

Chapter 2

Always hold the toner cartridge by
its handle.

Use both hands to close the front cover.

Setting Up

2-15

Setting Up

SIDE VIEW

Loading Paper
This section explains how to load plain paper in the multi-purpose tray.
For complete details on paper requirements and selecting paper for your FAX, see
Chapter 5.
Before loading paper, be sure to read the following:

Caution

The laser printing process uses high temperatures to fuse toner to the paper. Use
paper that will not melt, vaporise, discolour, or emit dangerous fumes at
temperatures near 170C. For example, do not use vellum paper in a laser printer.
Make sure any letterhead or coloured paper you use can withstand high
temperatures.

•

•
•
•
•
•
•
•

•
•

2-16

Your FAX supports regular copier paper, cotton bond paper, and typical
letterhead paper. It does not require special paper. Use cut-sheet paper only, not
paper that comes on a roll.
Be sure to load paper of the correct size, weight, and quantity recommended for
your FAX ( Chapter 5).
The multi-purpose tray is factory-set for loading A4-size paper, but you can
change this setting to other paper sizes ( p. 5-7).
You can choose whether paper is delivered through the face-up or face-down
delivery slot ( p. 5-4). Choose according to the task you are performing.
The face-down delivery slot can hold up to approximately 50 sheets of paper. To
prevent paper jams, remove paper from this slot before the count reaches 50.
Do not load paper while the FAX is printing.
Do not leave paper stacked in the multi-purpose tray for long periods of time
since it may bend or curl and cause problems.
Certain environmental conditions, such as extreme temperatures or humidity,
can cause some paper to misfeed in the multi-purpose tray. If you have trouble,
feed one sheet at a time.
Take care not to drop any foreign objects into the multi-purpose tray.
Avoid mixing new stock with paper
already loaded in the multi-purpose tray.
Adding new stock without removing the
paper already loaded will cause paper
jams. If you must add new stock, remove
the loaded paper and reload it together
with the new stock.

Setting Up

Chapter 2

Remove the multi-purpose tray cover
from the FAX.

Prepare a stack of paper by tapping it
on a flat surface to even its edges.

Open the paper guides to the
approximate width of the stack.

Insert the stack into the multi-purpose
tray
(print side facing you and top
edge first), then adjust the paper guides
to the width of the paper .
• Make sure there are no gaps
between the paper guides and the
paper stack.

Setting Up

Follow this procedure to load a stack (maximum 10 mm stack height) of A4-size plain
paper in the multi-purpose tray:

2
2

Chapter 2

Setting Up

2-17

Replace the multi-purpose tray cover.
• Be sure to replace this cover to
prevent dust accumulating inside
the unit.

Adjust the paper delivery selector if
necessary ( p. 5-4).

Your FAX is now ready to print.

Testing the FAX
Once you have assembled the FAX, installed the toner cartridge, and loaded paper,
you can make sure the FAX is printing properly by making several copies of a
document ( p. 10-2).

If you have problems printing, see Chapter 13.

2-18

Setting Up

Chapter 2

Chapter 3
Registering Information
Guidelines for Entering Numbers, Letters, and Symbols ..........................
• Correcting a Mistake..............................................................................

3-2
3-4

❏

Registering Sender Information .................................................................
• What is Sender Information? .................................................................
• Entering the Date and Time ...................................................................
• Registering Your FAX Number and Name ...........................................

3-5
3-5
3-6
3-6

❏

Setting the Telephone Line Type ...............................................................

3-8

❏

Dialling Through a Switchboard................................................................
• Registering the R Button .......................................................................

3-9
3-9

❏

Setting the Summer Time ..........................................................................

3-11
Registering
Information

❏

Chapter 3

Registering Information

3-1

Guidelines for Entering Numbers, Letters,
and Symbols
When you come to a step that requires you to enter a name or number, refer to the
table below to determine which numeric button to press for the character you want:
Button

Uppercase Letter
Mode (:A)

Lowercase Letter
Mode (:a)

Uppercase Letter
Mode (:A)

Lowercase Letter
Mode (:a)

Number Mode
(:1)

Number Mode (:1)

If you pause for more than 60 seconds between entering data, the unit will automatically
return to standby mode.
Note

3-2

Registering Information

Chapter 3

■

Changing Between Number and Letter Modes

Press to select number mode (:1),
uppercase letter mode (:A), or lowercase
letter mode (:a)

:1
(Number mode)

:A
(Uppercase letter mode)

:a
(Lowercase letter mode)

Entering Letters

Press to switch to uppercase letter mode
(:A) or lowercase letter mode (:a).

Ex:

Press the numeric button that contains the
letter you want.

Ex:

CA_

•

Press repeatedly until the letter you want
appears. Each button cycles through the
letters it contains.
If you are unsure which button to press
for the letter you want, see p. 3-2.

Continue entering other letters using the
numeric buttons.
•

Registering
Information

■

If the next letter you want to enter is
under a different numeric button, simply
press that button until the letter you want
appears.
-orIf the next letter you want to enter is
under the same numeric button you
pressed in step 2, press
to move the
cursor to the right. Then press that same
numeric button repeatedly until the letter
you want appears.
To enter a space, press Space.

•

Chapter 3

Registering Information

3-3

■

Entering Numbers

Press
( ).

Press the numeric button that contains
the number you want.
•

6 to switch to number mode

Ex:

To enter a space, press Space.

Continue entering other numbers using
the numeric buttons.

■

Entering Symbols

Press # repeatedly until the symbol you
want appears.

If you want to enter another symbol,
press to move the cursor to the right,
then press # repeatedly until the symbol
you want appears.

Correcting a Mistake
You can delete an entire entry by pressing Clear. Alternatively, follow this procedure
to correct individual characters:

O P

Use
or
to move the cursor under
the incorrect character.

Ex:

Press the numeric button that contains
the correct letter, to enter it over the
incorrect character.

Ex:

•

3-4

If you are unsure which button to
press for the letter you want, see
p. 3-2.

When you have finished making
corrections, press Set to register your
new entry.

Registering Information

Chapter 3

Registering Sender Information
What is Sender Information?
When you receive a fax, the name of the person or company who sent you the fax,
their fax/telephone number, and the date and time of transmission may be printed in
small type at the top of each page. This information is called the Sender information
or the Transmit Terminal Identification (TTI). Similarly, you can register your details
in your FAX so that whenever you send a fax, the other party knows who sent it, and
when it was sent. Below is an example of how your sender information would print
on a fax sent from your unit:
27-12 2002 10-12 FAX 123 4567

YOUR NAME

RECEIVER

001

You can select
if the sender
information is
printed inside or
outside the
image area
(

,
p. 14-4).

Date and time of
transmission.

Your fax or
telephone
number.

You can select if
or is
displayed before
the number
( #

, p. 14-4).

Receiver’s
name appears
here if you used
memory sending
and dialled their
fax number
using speed
dialling.

The page
number of the
fax is displayed.

Your name or
company name.

To enter the sender information in your FAX, follow the procedures on the following
pages.

Chapter 3

Registering Information

3-5

Registering
Information

Entering the Date and Time
Follow this procedure to set the current date and time:

1
2

Open the one-touch speed dial panel.
Press Data Registration.

DATA REGSTRATION

Press Set three times.

USER SETTINGS

•

Use the numeric buttons to enter the
correct day, month, year, and time in
this order.*
•
•

•

The date and time currently set for
your FAX are displayed.

DATE & TIME
Ex:

2_0/12 2002 13:30

Ex:

2_7/12 2002 15:00

Enter only the last two digits of the
year.
Use the 24-hour format for the time
(e.g. 1:00 p.m. as 13:00), and
precede single digits with a zero.
If you make a mistake, press Clear
and re-enter the date and time.

Press Set.

DATA ENTRY OK
UNIT TELEPHONE #

Press Stop to return to standby mode.

Ex:

15:00

FaxOnly

Registering Your FAX Number and Name
Follow this procedure to register the fax/telephone number for your FAX, and your
name or company name:

1
2

Open the one-touch speed dial panel.
Press Data Registration.

DATA REGSTRATION

Press Set twice.

USER SETTINGS
DATE & TIME

3-6

For certain countries, the date (day, mouth and year) is shown in a different order.

Registering Information

Chapter 3

Use

N or M to select UNIT

UNIT TELEPHONE #

TELEPHONE #.

Press Set.

Ex:

TEL=

Use the numeric buttons to enter your
fax/telephone number (max. 20 digits,
including spaces).

Ex:

TEL=

•

To enter a space, press Space.
Spaces are optional but make the
number easier to read.
To enter a plus sign (+) before the
number, press +.
If you make a mistake, press Clear
and re-enter the number.

•
•

123 4567

Press Set twice.

DATA ENTRY OK
UNIT NAME

Use the numeric buttons to enter your
name or company name (max. 24
characters, including spaces).
•

Ex:

CANON_

If you are unsure how to enter
characters, see p. 3-2.
If you make a mistake, press Clear
and re-enter the name.

•

Ex:

Press Set.

DATA ENTRY OK
TX TERMINAL ID

Press Stop to return to standby mode.

Ex:

15:00

FaxOnly

To check the sender information registered in your FAX, you can print the USER’S DATA
LIST ( p. 14-2).
Note

Chapter 3

Registering Information

3-7

Registering
Information

Setting the Telephone Line Type
Before using your FAX, make sure it is set for the telephone line type of your
telephone system. If you are unsure of your telephone line type, check with your local
telephone company.
Follow this procedure if you need to change the telephone line type setting:

Open the one-touch speed dial panel.

Press Data Registration.

DATA REGSTRATION

Press Set twice.

USER SETTINGS
DATE & TIME

N or M to select TEL LINE

Use

Press Set.

Use or to select the telephone line
type setting you want.

TEL LINE TYPE

TYPE.

Ex:

TOUCH TONE

N M

•

You can select from the following:
– ROTARY PULSE* (For pulse
dialling)
– TOUCH TONE (For tone
dialling)

Press Set.

Press Stop to return to standby mode.

R-KEY SETTING
Ex:

15:00

FaxOnly

*
is available for certain countries only.

3-8

Registering Information

Chapter 3

Dialling Through a Switchboard
A PBX (Private Branch Exchange) is an on-site telephone switchboard. If your FAX
is connected through a PBX or other telephone switching system, you have to dial the
outside line access number first, and then the number of the party you are calling.
To facilitate this procedure, you can register the PBX access type and the outside line
access number under the R button so that you only need to press this button before
dialling the fax/telephone number you want to reach. See below for details.

Registering the R Button
Follow this procedure to register the PBX access type and outside line access number
under the R button:
Open the one-touch speed dial panel.

Press Data Registration.

Press Set twice.

Registering
Information

Use

Press Set.

Use

Press Set.

Use or to select the access type of
your switching system.

Ex:

N or M to select
.

Ex:

N M

•

Chapter 3

N or M to select

You can select from the following:
–
–

Registering Information

3-9

■

If you selected HOOKING in step 8:

Press Set.

10 Press Stop to return to standby mode.
■

If you selected PREFIX in step 8:

Press Set.

10 Use the numeric buttons to enter the

Ex:

outside line access number (max. 19
digits).

Press Redial/Pause to enter a pause.

12 Press Set.
13 Press Stop to return to standby mode.

3-10

Registering Information

Ex:

Chapter 3

Setting the Summer Time*
Some countries adopt the summer time system that shifts the clock time ahead or back
according to the change in seasons. You can select if the time information in your
FAX changes to match your country’s summer time system and set the day and time
when the summer time begins and ends.

Open the one-touch speed dial panel.

Press Data Registration.

Press Set.

Use

Press Set.

Use

Press Set.

Use
or
want.

N or M to select

N M to select the setting you

•

Registering
Information

N or M to select

Ex:

You can select from the following:
–
Enables the summer time.
–
Disables the summer time.

■

If you selected OFF in step 8:

Press Set.

Press Stop to return to standby mode.

Ex:

*The Summer Time feature is available for certain countries only

Chapter 3

Registering Information

3-11

■

If you selected ON in step 8:

Press Set three times.

10 Use N or M to select the month in

Ex:

which the summer time starts.

Press Set twice.

12 Use N or M to select the week in

Ex:

which the summer time starts.
•

You can select from the following:

–
–

–

–
– (fourth or fifth
week depending on the
selected month)

13 Press Set twice.

14 Use N or M to select the day of the

Ex:

week on which the summer time starts.

15 Press Set twice.

16 Use the numeric buttons to enter the
time at which the summer time
compensation is made.
•

3-12

Ex:

Use the 24-hour format for the
time (e.g., 2:00 p.m. as 14:00) and
precede single digits with a zero.

Registering Information

Chapter 3

Press Set three times.

Ex:

N M

Use
or
and Set to select the
month, week, day of the week, and time
when the summer time ends, as in steps
10 to 16 for the

settings. (e.g.

and )

Press Set.

Press Stop to return to standby mode.

Ex:

Registering
Information

Chapter 3

Registering Information

3-13

3-14

Registering Information

Chapter 3

Chapter 4
Document Handling
Document Requirements............................................................................
• Scanned Area of a Document ................................................................

4-2
4-2

❏

Loading Documents ...................................................................................
• Adding Pages to the Document in the ADF ..........................................

4-3
4-4

Document Handling

❏

Chapter 4

Document Handling

4-1

Document Requirements
The documents you load in the ADF for sending and copying must meet the following
requirements:
One-page document

Multipage document of the same
thickness and weight

Size
(W L)

Max. 216 mm u Approx. 1 m
Min. 148 105 mm

Max. 216
Min. 148

Quantity

1 sheet

Max. 30 A4- or letter-size sheets*
Max. 10 legal-size sheets*

Thickness

0.06 to 0.23 mm

Weight

35 to 240

g/m2

´ 355.6 mm
u 105 mm

0.06 to 0.13 mm
40 to 90 g/m2

■
•

Problem Documents

•

Remove all fasteners (staples, paper clips, etc.) before loading the document in
the ADF.
Make sure any glue, ink, or correction fluid on the document is completely dry
before loading it in the ADF.
If you have a document that will not feed properly in the ADF, make a photocopy
of the document and load the copy instead.
If you will be sending a document that you have printed from your FAX, be sure
to use face-down delivery when printing that document ( p. 5-4).

•
•
•

To prevent document jams in the ADF, do not use any of the following:
– Wrinkled or creased paper
– Carbon paper or carbon-backed
paper
– Curled or rolled paper
– Coated paper
– Torn paper
– Onion skin or thin paper

Scanned Area of a Document
The shaded area shows the scanned area of
a document. Make sure your document’s
text and graphics fall within this area.

MAX. 4 mm

MAX. 4 mm
MAX. 3 mm

4-2

MAX. 3 mm

75 g/m2 paper

Document Handling

Chapter 4

Loading Documents
Follow this procedure to load documents in the ADF:

Adjust the document guides to the
width of the document.

Gently insert the top of the document,
face down, in the ADF until you hear a
beep.
•

Tap multipage documents on a flat
surface to even the edges before
inserting them in the ADF.

•
•

For a multipage document, the pages are fed one by one from the bottom of the stack.
Wait until all pages of your document have been scanned before starting a new job.

Note

■ Problems With Multipage Documents
If you have trouble feeding multipage documents in the ADF, remove the stack and
tap it on a flat surface to even the edges. Then “slant” the stack so that its front edge
is bevelled, and insert the stack in the ADF.

To avoid feeding problems, make sure the document meets the document requirements
( p. 4-2).
Note

Chapter 4

Document Handling

4-3

Document Handling

The document is now ready for scanning.

Adding Pages to the Document in the ADF
If you need to add pages to your document in the ADF, wait until the last page starts
feeding, then load up to 30 additional pages (10 legal size). The last and first page
should overlap by about 2.5 cm.

2.5 cm

4-4

Document Handling

Chapter 4

Chapter 5
Paper Handling
Paper Requirements ...................................................................................
• Printable Area ........................................................................................

5-2
5-3

❏

Selecting Paper for Your FAX...................................................................

5-3

❏

Loading Paper ............................................................................................

5-3

❏

Selecting Face-Up or Face-Down Paper Delivery.....................................

5-4

❏

Changing the Paper Size Setting................................................................

5-7

❏

Adjusting the Toner Saver Setting .............................................................

5-9

Paper Handling

❏

Chapter 5

Paper Handling

5-1

Paper Requirements
You can load the following paper in the multi-purpose tray:
Paper Size Setting

A4
LTR (Letter)
LGL (Legal)
CUSTOM1/LONG*
CUSTOM2/SHORT*

K L)
Min. 92.4 K 127 mm
Max. 216 K 356 mm
210 K 297 mm/
(8.27 K 11.69 in.)
215.9 K 279.4 mm
(8.5 K 1 in.)
215.9 K 355.6 mm
(8.5 K 14 in.)
216 K 317 mm to
216 K 340 mm*
216 K 254 mm to
216 K 285 mm*
Size (W

Weight

Quantity

g/m2

64-90
1 sheet: 64-105 g/m2

Max. stack height:
10 mm
(Approx. 100 sheets of
75 g/m2 paper)

Once you have decided which paper you want to load, be sure to do the following:
• Check that your paper is compatible with the FAX ( p. 5-3).
• Check that the paper size setting of the multi-purpose tray is set for the paper size
you are loading ( p. 5-7).
• Check that paper delivery is set correctly for the task you are performing
( p. 5-4).
• Check that you have loaded the paper correctly in the multi-purpose tray
( p. 2-16).

*For this setting, you may need to load fewer sheets.

5-2

Paper Handling

Chapter 5

Printable Area
The shaded area shows the printable
area of A4-size paper.

MAX. 4 mm

FEED
DIRECTION

MAX. 10 mm
MAX. 4 mm

MAX. 5 mm

Selecting Paper for Your FAX
•

To prevent paper jams in the multi-purpose tray, do not use any of the following:
– Wrinkled or creased paper
– Curled or rolled paper
– Coated paper
– Torn paper
– Damp paper
– Onion skin or very thin paper

•

The following types of paper do not print well:
– Highly textured paper
– Very smooth paper
– Shiny paper

•
•
•

Make sure the paper is free from dust, lint, and oil stains.
Be sure to test paper before purchasing large quantities.
Store all paper wrapped and on a flat surface until ready to use. Keep opened
packs in their original packaging, in a cool, dry location.
Store paper at 18-24C, 40%-60% relative humidity.

•

Loading Paper
For instructions on loading paper in the multi-purpose tray, see p. 2-16.

Chapter 5

Paper Handling

5-3

Paper Handling

Follow these guidelines when selecting paper:

Selecting Face-Up or Face-Down Paper
Delivery
■ Paper Path
Understanding how paper feeds through the FAX will help you determine which
paper delivery slot is appropriate for the task you are performing.
First, the paper travels to the toner cartridge where a laser beam “draws” the print
image on the drum, which in turn applies toner to the paper. The paper travels to the
fixing assembly where the toner is “fixed” (fused) to the paper. The paper then exits
the FAX through the face-up delivery slot (front of the unit) or the face-down delivery
slot (top of the unit).

FACE-DOWN
DELIVERY

PAPER DELIVERY
SELECTOR

FACE-UP DELIVERY

5-4

Paper Handling

Chapter 5

■ Selecting Paper Delivery
Before selecting paper delivery, be sure to take note of the following:
• Always set the paper delivery selector before printing ( below).
• Changing paper delivery while the unit is printing will cause problems. Wait for
the printout to exit the unit completely before changing paper delivery.
• The face-down delivery slot can hold up to approximately 50 sheets of paper. To
prevent paper jams, remove paper from this slot before the count reaches 50.
• Make sure there is enough room for the paper to exit from the face-up delivery
slot. Remove each sheet as it is delivered from this slot.
• Never pull the paper as it comes out of the unit.

Choose paper delivery according to the task you are performing.
Select face-up or face-down delivery with the paper delivery selector.

FACE-DOWN
DELIVERY ( )

)

When using face-up delivery, you must remove each sheet as it is delivered.
Failure to do this may cause jams in the face-up delivery slot and result in damage to
your unit.

Paper Handling

Caution

FACE-UP
DELIVERY (

Chapter 5

Paper Handling

5-5

Note

5-6

You can also use face-up delivery when
copying or receiving a large number of pages.
In this case, place the FAX near the edge of a
table so that the pages can fall away from the
unit and avoid blocking the face-up delivery
slot. You may want to place a box below the
FAX so that the pages can collect in it.

Paper Handling

Chapter 5

Changing the Paper Size Setting

The multi-purpose tray is factory-set for loading A4-size paper. If you want to load a
different paper size ( p. 5-2), follow this procedure to change the paper size setting:

Open the one-touch speed dial panel.

Press Data Registration.

Press Set.

Use ▼ or ▲ to select .

Press Set.

Use ▼ or ▲ to select
.

Press Set.

Use ▼ or ▲ to select the paper size you want
for the multi-purpose tray.

•

Chapter 5

Ex:

You can select from the following:
– (Default)
–
–
–

For details on the paper sizes above, see
p. 5-2.0

■

If you selected A4, LTR, or LGL in step 8:

Press Set.

Press Stop to return to standby mode.

■

If you selected CUSTOM in step 8:

Press Set.

Ex:

Paper Handling

5-7

Paper Handling

•

10 Use ▼ or ▲ to select the custom paper size
setting.
•

•

You can select from the following:

(Default)
–

–
For details on the paper sizes above, see
p. 5-2.

Press Set.

12 Press Stop to return to standby mode.

5-8

Paper Handling

Ex:

Chapter 5

Adjusting the Toner Saver Setting
By enabling the toner saver setting, you can reduce toner consumption of the toner
cartridge by approximately 30% to 40%. This will extend the toner cartridge life.
By enabling this setting, print quality will be reduced. For highest print quality,
disable this setting.
Note

Follow this procedure to enable or disable the toner saver setting:

Open the one-touch speed dial panel.

Press Data Registration.

Press Set.

Use ▼ or ▲ to select .

Press Set.

Use ▼ or ▲ to select

Press Set.

Use ▼ or ▲ to select the setting you want.

Chapter 5

Ex:

You can select from the following:
–
(Enable toner saving)
–
(Disable toner saving)

Press Set.

Press Stop to return to standby mode.

Ex:

Paper Handling

5-9

Paper Handling

•

5-10

Paper Handling

Chapter 5

Chapter 6
Speed Dialling
What is Speed Dialling?.............................................................................
• Speed Dialling Methods ........................................................................

6-2
6-2

❏

Registering One-Touch Speed Dialling .....................................................

6-3

❏

Registering Coded Speed Dialling.............................................................

6-8

❏

Registering Group Dialling........................................................................

6-13

❏

Using Speed Dialling .................................................................................
• Sending a Document With Speed Dialling ............................................
• Making a Telephone Call With Speed Dialling.....................................

6-16
6-16
6-17

❏

Printing Speed Dialling Lists .....................................................................

6-18

Speed Dialling

❏

Chapter 6

Speed Dialling

6-1

What is Speed Dialling?
Instead of having to dial a fax or telephone number using regular dialling (i.e. with
the numeric buttons), you can simplify the dialling procedure by registering the fax/
telephone number for speed dialling. This will reduce the number of buttons you need
to press to dial the fax/telephone number, making it convenient for frequently dialled
numbers.
Speed Dialling also allows you to register several fax numbers under one speed
dialling button or code so that you can send a document to all those fax numbers in
one operation.
See below for details on the different speed dialling methods.

Speed Dialling Methods
Your FAX offers the following speed dialling methods:
■ One-Touch Speed Dialling (
p. 6-3)
Register a fax/telephone number under a one-touch speed dialling button so that you
only have to press one button to dial that fax/telephone number.
There are 24 one-touch speed dialling buttons available for you to register fax/
telephone numbers.
■ Coded Speed Dialling (
p. 6-8)
Register a fax/telephone number under a coded speed dialling code so that you only
have to press Coded Dial and enter the registered two-digit code (using the numeric
buttons) to dial that fax/telephone number.
There are 100 codes available for you to register fax/telephone numbers.
■ Group Dialling (
p. 6-13)
“Group” up to 123 fax numbers together, so you can send to those fax numbers in one
quick operation. A group is registered under a one-touch speed dialling button or a
coded speed dialling code.

6-2

Speed Dialling

Chapter 6

Registering One-Touch Speed Dialling
By registering a fax/telephone number under a one-touch speed dialling button, you
can simplify dialling of that number to the press of a single button.
When you register one-touch speed dialling, you will:
– assign one of the 24 one-touch speed dialling buttons for the fax/telephone
number you want to register.
– register the fax/telephone number under that one-touch speed dialling button.
– register a name for the one-touch speed dialling button. This name appears in
speed dialling lists, in reports, and at the top of the recipient’s fax if you use
memory sending ( p. 7-5).
– set the transmission type for the fax number you have registered. You can set a
subaddress and/or password if the other party’s fax machine requires these
settings.

Follow this procedure to register one-touch speed dialling:

Open the one-touch speed dial panel.

Press Data Registration.

Use ▼ or ▲ to select TEL REGISTRATION.

Press Set twice.

Use ▼ or ▲ to select the one-touch speed
dialling button (01 to 24) under which you
want to register the fax/telephone number.
•

•

TEL REGISTRATION
1-TOUCH SPD DIAL
Ex:

01=

Ex:

04=

If a one-touch speed dialling button has
already been registered, the number
registered under that button appears.
If a group is already registered under a
one-touch speed dialling button, GROUP
DIAL appears.

Press Set twice.

TELEPHONE NUMBER
Ex:

Chapter 6

TEL=_

Speed Dialling

DATA REGSTRATION

6-3

Use the numeric buttons to enter the fax/
telephone number you want to register (max.
120 digits, including spaces and pauses).
•
•
•

•

Ex:

To enter a space, press Space. Spaces are
optional and are ignored during dialling.
To enter a pause, press Redial/Pause
( p. 9-2).
To correct a mistake in the number,
press
to delete the rightmost digit.
Alternatively, press Clear to delete the
entire number.
To cancel one-touch speed dialling for
the button you selected, press Clear then
Set. Press Stop to return to standby
mode. The fax/telephone number and
name registered under that button will be
deleted.
If you have already registered a number
that you want to keep, ignore this step.

Press Set twice.

Use the numeric buttons to enter a name for
the one-touch speed dialling button (max. 16
characters, including spaces).
• If you are unsure how to enter characters,
see p. 3-2.
• If you have already registered a name that
you want to keep, ignore this step.

10 Press Set.

Ex:

6-4

Speed Dialling

Chapter 6

This completes the basic one-touch speed
dialling settings.
To continue registering other one-touch speed
dialling buttons, press Data Registration and
repeat the procedure from step 5.
-orTo end registering one-touch speed dialling
buttons, press Stop to return to standby mode.
-orTo register the transmission type for the
current button you are registering, continue
with the steps below.

Press Set.

Use ▼ or ▲ to select .

Press Set twice.

Ex:

Use ▼ or ▲ to select the transmission type
setting you want.
You can select from the following:
–

Normal transmission. (Choose this
setting if you previously set

and no longer want to
send with this setting.)
–

Transmission with a subaddress and/
or password. For details, see the
following page.

Speed Dialling

•

Chapter 6

Speed Dialling

6-5

■

If you selected

in step 15:

16 Press Set.

Ex:

05=

17 Press Stop to return to standby mode.

Ex:

15:00

FaxOnly

■ If you selected in step 15:
The other party’s fax machine may require an ITU-T standard subaddress and/or
password to receive faxes. The subaddress/password you register here must match
exactly the one(s) registered on the other party’s fax machine. Contact the other party
to check their settings.
When sending with a subaddress/password, the other party’s fax machine receives
the fax only if your subaddress/password matches theirs. Their fax machine then
handles the received fax according to the feature they are using.

You also need to register a subaddress/password when polling a fax machine that
requires these settings ( p. 9-10).
Continue with the steps below to register a subaddress/password:

16 Press Set twice.

SUBADDRESS
Ex:

17 If a subaddress is required, use the numeric

Ex:

1234

buttons to enter it.
•
•

If a subaddress is not required, ignore this
step.
If you have already registered a
subaddress that you want to keep, ignore
this step.

18 Press Set twice.

PASSWORD
Ex:

19 If a password is required, use the numeric
buttons to enter it.
•
•

6-6

Speed Dialling

Ex:

4321

If a password is not required, ignore this
step.
If you have already registered a password
that you want to keep, ignore this step.

Chapter 6

Press Set.

Ex:

05=

To continue registering other one-touch speed
dialling buttons, repeat the procedure from
step 5.
-orPress Stop to return to standby mode.

Ex:

15:00

•
•

Use the destination labels provided with your FAX to label the one-touch speed
dialling buttons. Stick the labels above each corresponding button.
To check your entries, you can print a list of all the numbers and names registered for
one-touch speed dialling ( p. 6-18).

Speed Dialling

Note

FaxOnly

Chapter 6

Speed Dialling

6-7

Registering Coded Speed Dialling
By registering a fax/telephone number under a coded speed dialling code, you can
simplify dialling of that number to pressing Coded Dial and entering the registered
two-digit code.
When you register coded speed dialling, you will:
– assign one of the 100 codes for the fax/telephone number you want to register.
– register the fax/telephone number under that coded speed dialling code.
– register a name for the coded speed dialling code. This name appears in speed
dialling lists, in reports, and at the top of the recipient’s fax if you use memory
sending ( p. 7-5).
– set the transmission type for the fax number you have registered. You can set a
subaddress and/or password if the other party’s fax machine requires these
settings.

Follow this procedure to register coded speed dialling:

Open the one-touch speed dial panel.

Press Data Registration.

Use ▼ or ▲ to select TEL REGISTRATION.

Press Set.

Use ▼ or ▲ to select CODED SPEED DIAL.

Press Set.

Use ▼ or ▲ to select the coded speed dialling
code (00 to 99) under which you want to
register the fax/telephone number.
•
•

•

6-8

Speed Dialling

DATA REGSTRATION
TEL REGISTRATION
1-TOUCH SPD DIAL
CODED SPEED DIAL
Ex:

)00=

Ex:

)01=

Alternatively, press Coded Dial and use
the numeric buttons to enter the code.
If a coded speed dialling code has already
been registered, the number registered
under that code appears.
If a group is already registered under a
coded speed dialling code, GROUP DIAL
appears.

Chapter 6

Press Set twice.

Use the numeric buttons to enter the fax/
telephone number you want to register (max.
120 digits, including spaces and pauses).
•
•
•

•

Ex:

To enter a space, press Space. Spaces are
optional and are ignored during dialling.
To enter a pause, press Redial/Pause
( p. 9-2).
To correct a mistake in the number,
press
to delete the rightmost digit.
Alternatively, press Clear to delete the
entire number.
To cancel coded speed dialling for the
code you selected, press Clear then Set.
Press Stop to return to standby mode.
The fax/telephone number and the name
registered under that code will be deleted.
If you have already registered a number
that you want to keep, ignore this step.

Press Set twice.

Use the numeric buttons to enter a name for
the coded speed dialling code (max.
16 characters, including spaces).
•

Ex:

If you are unsure how to enter characters,
see p. 3-2.
If you have already registered a name that
you want to keep, ignore this step.

Speed Dialling

•

Ex:

Chapter 6

Speed Dialling

6-9

12 Press Set.

13 This completes the basic coded speed dialling
settings.
To continue registering other coded speed
dialling codes, press Data Registration and
repeat the procedure from step 7.
-orTo end registering coded speed dialling
codes, press Stop to return to standby mode.
-orTo register the transmission type for the
current code you are registering, continue
with the steps below.

14 Press Set.

Ex:

)

Ex:

15 Use ▼ or ▲ to select .

16 Press Set twice.

Ex:

17 Use ▼ or ▲ to select the transmission type
setting you want.
•

6-10

Speed Dialling

You can select from the following:
–

Normal transmission. (Choose this
setting if you previously set

and no longer want to
send with this setting.)
–

Transmission with a subaddress and/
or password. For details, see the
following page.

Chapter 6

■

If you selected

in step 17:

Press Set.

Ex:

)02=

Press Stop to return to standby mode.

Ex:

15:00

FaxOnly

■ If you selected in step 17:
The other party’s fax machine may require an ITU-T standard subaddress and/or
password to receive faxes. The subaddress/password you register here must match
exactly the one(s) registered on the other party’s fax machine. Contact the other party
to check their settings.
When sending with a subaddress/password, the other party’s fax machine receives
the fax only if your subaddress/password matches theirs. Their fax machine then
handles the received fax according to the feature they are using.

You also need to register a subaddress/password when polling a fax machine that
requires these settings ( p. 9-10).
Continue with the steps below to register a subaddress/password:

Press Set twice.

SUBADDRESS
Ex:

If a subaddress is required, use the numeric
buttons to enter it.
• If a subaddress is not required, ignore this
step.
• If you have already registered a
subaddress that you want to keep, ignore
this step.

Press Set twice.

Ex:

1234

PASSWORD
Ex:

If a password is required, use the numeric
buttons to enter it.
•
•

Chapter 6

Ex:

4321
Speed Dialling

If a password is not required, ignore this
step.
If you have already registered a password
that you want to keep, ignore this step.

Speed Dialling

6-11

22 Press Set.

Ex:

)02=

Ex:

15:00

23 To continue registering other coded speed
dialling codes, repeat the procedure from
step 7.
-orPress Stop to return to standby mode.

Note

6-12

FaxOnly

To check your entries, you can print a list of all the numbers and names registered for coded
speed dialling ( p. 6-18). You may want to keep this list near your FAX to refer to it
when dialling.

Speed Dialling

Chapter 6

Registering Group Dialling
If you frequently send documents to the same group of fax numbers, you can “group”
these numbers under a one-touch speed dialling button or coded speed dialling code.
You can then send to all the fax numbers in the group in one quick and simple
operation.
When you register group dialling, you will:
– assign a one-touch speed dialling button or a coded speed dialling code for the
group of fax numbers you want to register.
– group up to 123 fax numbers under that button or code. The fax numbers must
already be registered for one-touch or coded speed dialling (i.e. you cannot enter
the fax numbers with the numeric buttons).
– register a name for the group. This name appears in speed dialling lists.
Follow this procedure to register group dialling:
Open the one-touch speed dial panel.

Press Data Registration.

Use ▼ or ▲ to select TEL REGISTRATION.

Press Set.

Use ▼ or ▲ to select GROUP DIAL.

Press Set.

Select a one-touch speed dialling button or
coded speed dialling code under which you
want to register the group.
❏

Chapter 6

To register a group under a one-touch
speed dialling button:
Use ▼ or ▲ to select the one-touch speed
dialling button (01 to 24) under which
you want to register the group.
• If a one-touch speed dialling button
has already been registered,
1-TOUCH SPD or GROUP DIAL
appears.

DATA REGSTRATION
TEL REGISTRATION
1-TOUCH SPD DIAL
GROUP DIAL
Ex:

01=1-TOUCH SPD

Ex:

03=

Speed Dialling

6-13

❏

To register a group under a coded speed
dialling code:
Press Coded Dial, then use the numeric
buttons to enter the coded speed dialling
code ( to ) under which you want to
register the group.
• If a coded speed dialling code has
already been registered,
or

appears

Ex:

)

Note

If you wish to register a group under a button or code already
registered for speed dialling, you must delete the previous
information first ( pp. 6-4, 6-9).

Press Set twice.

Ex:

Enter the one-touch and/or coded speed
dialling numbers you want to register in the
group.
❏

❏

6-14

Speed Dialling

To enter a fax number registered for
one-touch speed dialling:
Press the one-touch speed dialling
button(s) assigned to the number(s) you
want to register in the group.
To enter a fax number registered for
coded speed dialling:
Press Coded Dial, then use the numeric
buttons to enter the two-digit code
assigned to the number you want to
register in the group. Repeat for other
codes.
• The number registered under the
button or code you enter appears.
• You can also enter groups registered
under buttons or codes. In this case,
GROUP DIAL appears.
• You cannot enter numbers not
registered for one-touch or coded
speed dialling (i.e. with the numeric
buttons).

Ex:

)

Chapter 6

•

Press Set twice.

Ex:

Use the numeric buttons to enter a name for
the group (max.16 characters, including
spaces).
•
•

•
Note

•

Chapter 6

Ex:

If you are unsure how to enter characters,
see p. 3-2.
If you have already registered a name that
you want to keep, ignore this step.

Press Set.

To continue registering other groups, repeat
the procedure from step 7.
-orPress Stop to return to standby mode.

Ex:

If you registered groups under one-touch speed dialling buttons, use the destination
labels provided with your FAX to label the buttons. Stick the labels above each
corresponding button.
To check your entries, you can print a list of all the numbers and names registered for
group dialling ( p. 6-18). You may want to keep this list near your FAX to refer to
it when dialling.

Speed Dialling

6-15

Speed Dialling

To add fax numbers to a previously
registered group, simply enter them as
explained in this step.
If you enter the wrong destination, or if
you want to delete a destination already
registered in a group, use ▼ or ▲ to
select that entry, then press Clear.
To cancel group dialling for the button
or code you selected, press Clear until
all entries are deleted, then press Set.
Press Stop to return to standby mode.
All fax numbers and the name of the
group registered under that button or
code will be deleted.

Using Speed Dialling

Once you have registered fax/telephone numbers for one-touch speed dialling
( p. 6-3), coded speed dialling ( p. 6-8), or group dialling ( p. 6-13), you can
begin to send documents or make telephone calls with speed dialling.

Sending a Document With Speed Dialling
Follow this procedure to send a document using one-touch speed dialling, coded
speed dialling, or group dialling:

Load the document, face down in the ADF
( p. 4-3).
•
•

To adjust the resolution and contrast,
see pp. 7-2, 7-3.
You may be unable to send if the memory
used (shown in the LCD) is close to
. To free up space in the FAX’s
memory: print, send, or delete any
documents you no longer need to be
stored in memory ( p. 9-5).

Ex:

(Currently used memory)

(Standby to scan)

Enter the one-touch speed dialling button or
coded speed dialling code assigned to the fax
number or group you want to send to.
❏
❏

One-touch speed dialling button:
Press the one-touch speed dialling button
you want.
Coded speed dialling code:
Press Coded Dial, then use the numeric
buttons to enter the two-digit code you
want.
• If you make a mistake, press Stop
and repeat this step.
• appears if no fax/
telephone number or group is
assigned to the speed dialling button
or code you pressed.

Press Start/Copy to begin scanning for
sending, or wait a few seconds for the FAX to
begin scanning automatically.
•

If you do not want the FAX to begin
scanning automatically after a few
seconds, disable the TIME OUT setting
( p. 14-6).

6-16

Speed Dialling

Chapter 6

Making a Telephone Call With Speed Dialling
Follow this procedure to dial a telephone number registered for one-touch or coded
speed dialling on your FAX:

Make sure you have connected the optional
handset or a telephone to the FAX ( p. 2-6).

Press Hook.

•

You can also lift the handset instead of
pressing Hook.

TEL=

Enter the one-touch speed dialling button or
coded speed dialling code assigned to the
telephone number you want to dial.
❏
❏

One-touch speed dialling button:
Press the one-touch speed dialling button
you want.
Coded speed dialling code:
Press Coded Dial, then use the numeric
buttons to enter the two-digit code you
want.
• If you make a mistake, press Hook
or hang up the handset and start
again from step 2.
• NO TEL # appears if no fax/
telephone number is assigned to the
speed dialling button or code you
pressed.
• NOT AVAILABLE appears if you
entered a speed dialling button or
code assigned to a group of fax
numbers.

When you hear the other party answer the
call, pick up the handset to start talking.

When you are finished, simply hang up.

Speed Dialling

Chapter 6

Speed Dialling

6-17

Printing Speed Dialling Lists
To check the fax/telephone numbers and names registered for speed dialling, you can
print the speed dialling lists. You may want to keep these lists near your FAX to refer
to them when dialling.
Follow this procedure to print speed dialling lists:

1
2

Open the one-touch speed dial panel.

Use ▼ or ▲ to select SPEED DIAL LIST.

Press Set.

Use ▼ or ▲ to select the list you want to
print.
• You can select from the following:
– 1-TOUCH LIST
– CODED DIAL LIST
– 1-TOUCH (DETAIL)
– CODED (DETAIL)
– GROUP DIAL LIST

■

If you selected
in step 5:

Press Set.

Press Report.

•

ACTIVITY REPORT
SPEED DIAL LIST
1-TOUCH LIST

The FAX prints the list.

■

If you selected a list other than
in
step 5:

Press Set.

SORTED OUTPUT
YES=())

NO=(#)

Select in what order you want the lists to be
printed.
Press to print the list with the destination
names (CONNECTION ID on the reports) in
alphabetical order (sorted).
-orPress # to print the list in code or button order
(unsorted).
• The FAX prints the list.

Samples of the lists are shown on the following pages.

6-18

Speed Dialling

Chapter 6

■

1-TOUCH SPD DIAL LIST 1
27/12 2002 17:23 FAX 123 4567

CANON

001

***********************************
27/12 2002 17:23 FAX1-TOUCH
123 4567SPD DIAL LIST 1
CANON
***
***
***********************************
NO.
[
[
[
[
[

CONNECTION TEL

01]
03]
04]
05]
12]

905 795 1111
GROUP DIAL
2 50921
NO.
1 432 2060
[
12]
2 887 0166

[
[
[
[

01]
03]
04]
05]

CONNECTION
IDSPD
1-TOUCH

Canon CANADA
Canon GROUP 2
Canon ITALIA
Canon OPTICS

TX TYPE
REGULAR TX
REGULAR TX
REGULAR TX
PSWD/SUBADD.

IF YOU PRESS ) IN STEP 7 ( 6-18),
THE DESTINATIONS ARE LISTED IN
ALPHABETICAL ORDER (SORTED).

IF YOU PRESS # IN STEP 7 ( p. 6-18),
THE DESTINATIONS ARE LISTED IN
BUTTON ORDER (UNSORTED).

■

DIAL LIST TX
1 TYPE

Canon CANADA
REGULAR TX
GROUP 2
CONNECTION
CONNECTION
TEL ITALIA
Canon
REGULAR TX ID
Canon OPTICS
PSWD/SUBADD.
2 887 0166
AUSTRALIA
Canon AUSTRALIA Canon
REGULAR
TX

905 795 1111
GROUP DIAL
2 50921
1 432 2060

001

1-TOUCH SPD DIAL LIST 2 (Detailed List)
27/12 2002 17:23 FAX 123 4567

CANON

001

27/12 2002 17:23***********************************
FAX 123 4567
CANON
*** 1-TOUCH SPD DIAL LIST 2 ***
***********************************
[

01]

CONNECTION TEL
CONNECTION ID
TX TYPE

[

03]

CONNECTION TEL
GROUP DIAL
CONNECTION
ID
CONNECTION ID
GROUP 2

[

905 795 1111
Canon CANADA
REGULAR TX

12] CONNECTION TEL
TX TYPE

[

04]

1-TOUCH SPD DIAL LIST 2
2 887 0166
Canon AUSTRALIA
REGULAR TX

CONNECTION TEL
2 50921
[
01] CONNECTION
TEL
CONNECTION ID
Canon ITALIA
CONNECTION
ID
TX TYPE
REGULAR TX

905 795 1111
Canon CANADA
REGULAR TX
GROUP DIAL
Canon GROUP 2

TX TYPE

[

05]

CONNECTION TEL
1 432 2060
[
03] CONNECTION
TEL
CONNECTION ID
Canon OPTICS
CONNECTION
ID
TX TYPE
PSWD/SUBADD.
SUBADDRESS
1323

[

12]

CONNECTION TEL
TX TYPE 2 887 0166
REGULAR TX
CONNECTION ID
Canon AUSTRALIA
TX TYPE
REGULAR TX

[

001

04] CONNECTION TEL
CONNECTION ID

2 50921
Canon ITALIA

05] CONNECTION TEL
CONNECTION ID
TX TYPE
SUBADDRES

1 432 2060
Canon OPTICS
PSWD/SUBADD.
1323

IF YOU PRESS ) IN STEP 7 ( 6-18),
THE DESTINATIONS ARE LISTED IN
ALPHABETICAL ORDER (SORTED).

Speed Dialling

IF YOU PRESS # IN STEP 7 ( p. 6-18),
THE DESTINATIONS ARE LISTED IN
BUTTON ORDER (UNSORTED).

Chapter 6

Speed Dialling

6-19

■

CODED SPEED DIAL LIST 1
27/12 2002 17:23 FAX 123 4567

CANON

001

***********************************
27/12 2002 17:23 FAX
123 4567
CANON
*** CODED SPEED DIAL LIST 1 ***
***********************************
NO.
[*
[*
[*
[*
[*
[*

CONNECTION TEL

00]
01]
02]
03]
21]
32]

2131 1250
03 3758 2111
1 49 39 25 25
NO.
516p488 6700
[) 00]
GROUP DIAL
[) 02]
81 773 3173

[)
[)
[)
[)

21]
01]
03]
32]

CONNECTION
ID
CODED SPEED

Canon DEUTSCH.
Canon TOKYO
CONNECTION
TEL FRANCE
Canon
Canon U.S.A.
2131 1250
Canon GROUP 1
1 49 39 25 25
Canon UK

GROUP DIAL
03 3758 2111
516p488 6700
81 773 3173

DIAL LISTTX
1 TYPE

REGULAR TX
REGULAR TX
CONNECTION
REGULAR TX ID
REGULAR TX

Canon DEUTSCH.
Canon
FRANCE
PSWD/SUBADD.
Canon GROUP 1
Canon TOKYO
Canon U.S.A.
Canon UK

TX TYPE
REGULAR TX
REGULAR TX
REGULAR TX
REGULAR TX
PSWD/SUBADD.

IF YOU PRESS ) IN STEP 7 ( 6-18),
THE DESTINATIONS ARE LISTED IN
ALPHABETICAL ORDER (SORTED).

IF YOU PRESS # IN STEP 7 ( p. 6-18),
THE DESTINATIONS ARE LISTED IN
CODE ORDER (UNSORTED).

■

001

CODED SPEED DIAL LIST 2 (Detailed List)
27/12 2002 17:23 FAX 123 4567

CANON

001

***********************************
27/12 2002 17:23 FAX
123 4567
CANON
*** CODED SPEED DIAL LIST 2 ***
***********************************
[*

00]

01]

02]

03]

CONNECTION TEL
CONNECTION ID
TX TYPE

2131 1250
Canon DEUTSCH.
REGULAR TX

21]

32]

CODED SPEED DIAL LIST 2

[) 00]TELCONNECTION
TEL2111
CONNECTION
03 3758
IDTOKYO
CONNECTION ID CONNECTION
Canon
TX TYPE REGULAR TX
TX TYPE

2131 1250
Canon DEUTSCH.
REGULAR TX

[) 02]TELCONNECTION
TEL
CONNECTION
1 49 39
25 25
IDFRANCE
CONNECTION ID CONNECTION
Canon
TX TYPE REGULAR TX
TX TYPE

1 49 39 25 25
Canon FRANCE
REGULAR TX

[) 21]TELCONNECTION
TEL6700
CONNECTION
516p488
IDU.S.A.
CONNECTION ID CONNECTION
Canon
TX TYPE
REGULAR TX

GROUP DIAL
Canon GROUP 1

[)

01] CONNECTION TEL
CONNECTION
ID DIAL
CONNECTION TEL
GROUP
CONNECTION ID TX TYPE Canon GROUP 1

03 3758 2111
Canon TOKYO
REGULAR TX

[) 03]TELCONNECTION
TEL
CONNECTION
81 773
3173
IDUK
CONNECTION ID CONNECTION
Canon
TX TYPE PSWD/SUBADD.
TX TYPE
SUBADDRESS
1323

516p488 6700
Canon U.S.A.
REGULAR TX

[)

32] CONNECTION TEL
CONNECTION ID
TX TYPE
SUBADDRES

001

81 773 3173
Canon UK
PSWD/SUBADD.
1323

IF YOU PRESS # IN STEP 7 ( p. 6-18),
THE DESTINATIONS ARE LISTED IN
CODE ORDER (UNSORTED).

6-20

Speed Dialling

IF YOU PRESS ) IN STEP 7 ( 6-18),
THE DESTINATIONS ARE LISTED IN
ALPHABETICAL ORDER (SORTED).

Chapter 6

■

GROUP DIAL LIST
27/12 2002 17:23 FAX 123 4567

CANON

001

GROUP DIAL LIST

[

03] Canon GROUP 2

04]
00]
02]
32]

2 50921
2131 1250
1 49 39 25 25
81 773 3173

[
01] 905 795 1111
[) 03] 516p488 6700

Canon ITALIA
Canon DEUTSCH.
Canon FRANCE
Canon UK
Canon CANADA
Canon U.S.A.

Speed Dialling

[) 21] Canon GROUP 1

[
[)
[)
[)

Chapter 6

Speed Dialling

6-21

6-22

Speed Dialling

Chapter 6

Chapter 7

❏

Preparing to Send a Fax .............................................................................
• Documents You Can Fax.......................................................................
• Setting the Scanning Resolution ............................................................
• Setting the Scanning Contrast................................................................
• Dialling Methods ...................................................................................

7-2
7-2
7-2
7-3
7-4

❏

Sending Methods........................................................................................
• Memory Sending ...................................................................................
• Manual Sending Via the Handset ..........................................................

7-5
7-5
7-6

❏

Cancelling Sending ....................................................................................

7-8

❏

Redialling When the Line is Busy .............................................................
• Manual Redialling .................................................................................
Cancelling Manual Redialling ............................................................
• Automatic Redialling.............................................................................
What is Automatic Redialling? ...........................................................
Cancelling Automatic Redialling........................................................
Setting the Options for Automatic Redialling ....................................

7-9
7-9
7-9
7-9
7-9
7-9
7-10

❏

Sending the Same Document to Several Fax Numbers
(Sequential Broadcasting) ..........................................................................

7-12

❏

Delayed Sending ........................................................................................
• Scanning a Document into Memory for Delayed Sending ....................
• Printing a Document Set for Delayed Sending......................................
• Deleting a Document Set for Delayed Sending .....................................

7-14
7-14
7-16
7-17

Sending Faxes

7-1

Sending Faxes

Chapter 7
Sending Faxes

Preparing to Send a Fax
Documents You Can Fax
For information on the types of documents you can fax, their requirements, and
details on loading documents, see Chapter 4.

Setting the Scanning Resolution
You can set the scanning resolution of documents you send. The higher the resolution
the higher the output quality at the other end, but the slower the transmission speed.
Adjust the scanning resolution according to the type of document you are sending.
If you are sending a document that requires some pages to be scanned at a different
resolution from the others, you can change the resolution setting while the document
is being scanned. However, please note that the new setting will only be effective
from the next page scanned.
Follow this procedure to set the scanning resolution:

Press Resolution to select the resolution
setting you want.
•

7-2

Ex:

FAX PHOTO

You can select from the following:
– FAX STANDARD
Suitable for most text-only
documents.
– FAX FINE
Suitable for fine-print documents.
– FAX PHOTO
Suitable for documents that contain
images such as photos. With this
setting, areas of the document that
contain photos are automatically
scanned with 64 levels of grey,
rather than just in black & white.
– SUPER FINE
Suitable for documents that contain
fine print and images. This setting is
four times the resolution of the FAX
STANDARD setting.

Continue with the operation you are
performing.
• If you do not proceed with any other
operation, the LCD returns to standby
mode after about 10 seconds.

Sending Faxes

Chapter 7

You can adjust the degree of contrast at which your document is scanned for sending
and copying. Adjust according to how light or how dark your document is.
Follow this procedure to set the scanning contrast for sending and copying:

Open the one-touch speed dial panel.

Press Data Registration.

DATA REGSTRATION

Press Set twice.

USER SETTINGS
DATE & TIME

Chapter 7

Use ▼ or ▲ to select SCAN CONTRAST.

Press Set.

Use ▼ or ▲ to select the scanning contrast
you want.
• You can select from the following:
– STANDARD
Adequate for most documents.
– DARKER
Suitable for light documents.
– LIGHTER
Suitable for dark documents.

Press Set.

Press Stop to return to standby mode.

SCAN CONTRAST
Ex:

STANDARD

OFFHOOK ALARM
Ex:

15:00

FaxOnly

Sending Faxes

7-3

Sending Faxes

Setting the Scanning Contrast

Dialling Methods
There are several ways of dialling the fax number(s) you want to send to. They are as
follows:

7-4

•

Regular Dialling
Dial a fax number by using the numeric buttons, similar to dialling a telephone
number.

•

One-Touch Speed Dialling
Dial a fax number by pressing the one-touch speed dialling button (01 to 24)
assigned to the fax number. For details on registering and using one-touch speed
dialling, see pp. 6-3, 6-16.

•

Coded Speed Dialling
Dial a fax number by pressing Coded Dial and entering the two-digit code
(00 to 99) assigned to the fax number. For details on registering and using coded
speed dialling, see pp. 6-8, 6-16.

•

Group Dialling
Send a document to a predefined group of fax numbers registered for speed
dialling. For details on registering groups and using group dialling, see pp. 6-13,
6-16.

Sending Faxes

Chapter 7

This section explains the two main sending methods: Memory sending and Manual
sending via the handset.

Memory Sending
Memory sending is a quick and easy way to send a document. As the FAX scans the
first page of a multipage document into its memory, it begins calling the other party
and transmitting the information even as the remaining pages are being scanned.
Since the FAX is multitasking, you can even scan a document into memory while
performing other tasks.
The FAX has enough memory to store up to approximately 256 pages* (fewer if the
document contains many graphics or particularly dense text).
Follow this procedure to send a document using memory sending:

Load the document, face down in the ADF
( p. 4-3).
•
•

Ex:

(Currently used memory)

To adjust the resolution and contrast,
see pp. 7-2, 7-3.
You may be unable to send if the memory
used (shown in the LCD) is close to
. Use manual sending via the
handset instead ( p. 7-6).

(Standby to scan)

Dial the other party’s fax number.
•
•
•

Ex:

For dialling methods, see p. 7-4.
If you enter the wrong number, press
Stop, then enter the correct number.
If you are connected to a PBX and need
to first dial an outside line access number
(“9”, for example), add a pause after that
number by pressing Redial/Pause
( p. 9-2).

Chapter 7

Based on Canon FAX Standard Chart No. 1, standard mode.

Sending Faxes

7-5

Sending Faxes

Sending Methods

Press Start/Copy to begin scanning for
sending, or if you used speed dialling, wait a
few seconds for the FAX to begin scanning
automatically.
•

•
•

If you do not want the FAX to begin
scanning automatically after a few
seconds, disable the TIME OUT setting
( p. 14-6).
To cancel sending once dialling has
started, press Stop then T ( p. 7-8).
If the number you are calling is busy, the
FAX redials the number automatically
after a few minutes ( p. 7-9).

•
•
Note

You can register up to 20 different sending operations for memory sending.
The document is automatically deleted from memory after sending. This occurs even
if an error prevents complete transmission of the document.

Manual Sending Via the Handset
Manual sending via the handset allows you to talk to the other party before sending a
document. This method is useful if the other party must manually activate their fax
machine to receive a fax.

For this mode, you need to connect the optional handset or a telephone to your FAX
( p. 2-6).
Note

Follow this procedure to send a document using manual sending via the handset:

Make sure you have connected the optional
handset or a telephone to the FAX ( p. 2-6).

Load the document, face down in the ADF
( p. 4-3).

•

To adjust the resolution and contrast,
see pp. 7-2, 7-3.

Ex:

(Currently used memory)

(Standby to scan)

Press Hook.
•

7-6

Sending Faxes

You can also lift the handset instead of
pressing Hook.

Chapter 7

Dial the other party’s fax/telephone number.
•
•

TEL=

■

If you hear a high-pitched signal instead of a voice:

Press Start/Copy to begin sending the
document.
If you picked up the handset to dial, press
Start/Copy and hang up.

■

If you hear a voice:

Pick up the handset and start your
conversation.
•

Note

For dialling methods, see p. 7-4.
If you make a mistake during dialling,
press Hook or hang up the handset and
start again from step 3.

Ex:

7654321

If you pressed Hook instead of lifting the
handset in step 3, you will hear the other
party’s voice but they will not be able to
hear you through the speaker. Pick up the
handset to talk to the other party.

When you are ready to send your document,
ask the other party to press the start button on
their fax machine.

When you hear the high-pitched signal of the
other party’s fax machine, press Start/Copy
and hang up to begin sending the document.

•

Chapter 7

Sending Faxes

7-7

Sending Faxes

Cancelling Sending
Follow this procedure if you want to stop sending a document before transmission is
completed:
■

If you are sending a document using manual sending via the
handset:

Press Stop.
•
•

The transmission is cancelled.
The FAX prints an ERROR TX
REPORT ( p. 11-4).

■

If you are sending a document using memory sending:

Press Stop.
•

The FAX asks you to confirm that you
want to cancel sending.

Press
•
•
•

•

)

6 to cancel sending.

Sending is not cancelled until you
press .
If you change your mind and want to
continue sending, press #.
To cancel transmission of a document
waiting to be sent (e.g. delayed sending,
between rediallings), you will have to
delete it from memory ( pp. 7-17, 9-9).
The FAX prints an ERROR TX
REPORT ( p. 11-4).

When you cancel sending, you may need to open the operation panel to remove the
document from the ADF ( p. 13-2).
Note

7-8

Sending Faxes

Chapter 7

There are two methods of redialling: Manual redialling and Automatic redialling.
This section explains these two methods.

Manual Redialling
Press Redial/Pause to dial the last number you dialled with the numeric buttons.
(This starts redialling regardless of whether automatic redialling is enabled.)

Cancelling Manual Redialling
To cancel manual redialling, press Stop.

Automatic Redialling
What is Automatic Redialling?

When you are sending a document using memory sending ( p. 7-5) and the other
party’s line is busy, the FAX waits the specified time interval and then redials the
number automatically. This is called Automatic redialling.
You will know that the FAX is waiting to redial when AUTO REDIAL and the
transaction number (TX/RX NO.) are displayed in the LCD.
The automatic redialling options allow you to customise the number of times the
FAX redials, as well as the time interval between redials. You can also disable
automatic redialling if you prefer the FAX not to do so.
If all automatic redialling attempts are unsuccessful, the FAX cancels the
transmission and prints an ERROR TX REPORT to notify you that the transmission
was not completed ( p. 11-4).

Cancelling Automatic Redialling
Automatic redialling cannot be cancelled with the Stop button while the FAX is
waiting to redial. You can either wait until the FAX begins redialling and then follow
the procedure below, or if you want to cancel while the FAX is waiting to redial, you
will have to delete the document from memory ( p. 9-9).

Follow this procedure to cancel automatic redialling when the FAX begins redialling:

Chapter 7

Wait until the FAX begins redialling.

DIALLING

Sending Faxes

7-9

Sending Faxes

Redialling When the Line is Busy

Press Stop.
•

Press
•
•
•

CANCEL?

The FAX asks you to confirm that you
want to cancel automatic redialling.

)YES

#NO

YES=()) NO=(#)

6 to cancel redialling.

Redialling is not cancelled until you
press .
If you change your mind and want to
continue redialling, press #.
The FAX prints an ERROR TX
REPORT ( p. 11-4).

Setting the Options for Automatic Redialling
You can set the following options for automatic redialling:
•
•
•

Whether the FAX redials automatically.
The number of times the FAX attempts to redial.
The time interval between redialling attempts.

Follow this procedure to adjust the automatic redialling options:

7-10

Open the one-touch speed dial panel.

Press Data Registration.

DATA REGSTRATION

Press Set.

USER SETTINGS

Use ▼ or ▲ to select TX SETTINGS.

Press Set.

Use ▼ or ▲ to select AUTO REDIAL.

Press Set.

Sending Faxes

TX SETTINGS
ECM TX
AUTO REDIAL
Ex:

Chapter 7

Use ▼ or ▲ to select the setting you want.
•

If you selected OFF in step 8:

Press Set.

Press Stop to return to standby mode.

■

If you selected ON in step 8:

Press Set twice.

Use the numeric buttons to enter the number
of times you want the FAX to redial.
•

Ex:

You can select from 1 to 10 times.*

Press Set twice.

Use the numeric buttons to enter the time
interval between redials.
•

Chapter 7

You can select from the following:

–
Enables automatic redialling.

–
Disables automatic redialling.

■

Sending Faxes

Ex:

You can select from 2 to 99 minutes.*

Press Set.

Press Stop to return to standby mode.

The selectable values vary depending on the country.

Ex:

Sending Faxes

7-11

Sending the Same Document to Several Fax
Numbers (Sequential Broadcasting)
This feature, also called Sequential Broadcasting, allows you to send the same
document to several fax numbers in one operation. Simply load the document, enter
the fax numbers, and the FAX will then scan the document into its memory and send
the document to all the fax numbers you entered, one after the other.
You can send the same document to as many as 125 fax numbers using this feature.
Please note, however, that the fax numbers you enter must be registered for one-touch
or coded speed dialling ( Chapter 6). You will only be able to enter one fax number
using regular dialling (i.e. with the numeric buttons).

If you frequently send documents to the same group of fax numbers, you can register
these numbers for group dialling instead. This will simplify dialling ( p. 6-13).
Note

Follow this procedure to send the same document to several fax numbers:

Load the document, face down in the ADF
( p. 4-3).
•
•

Ex:

(Currently used memory)

(Standby to scan)

Enter up to 125 fax numbers using any of the
following methods:
❏
❏

❏

7-12

Sending Faxes

One-touch speed dialling:
Press the one-touch speed dialling
button(s) you want.
Coded speed dialling:
Press Coded Dial, then use the numeric
buttons to enter the two-digit code you
want. Repeat for other codes.
• Be sure to press Coded Dial before
each code.
Regular dialling:
Use the numeric buttons to enter the fax
number you want, then press Set.
• You can only enter one fax number
this way.

Ex:

)

Ex:

Chapter 7

•
•
•

•

You can enter the fax numbers in any order.
If you enter a wrong destination, press Clear, then enter the correct destination.
You must enter the second destination within five seconds of entering the first one. All
subsequent destinations must be entered within 10 seconds. If you wait longer than
these times, the FAX automatically begins scanning the document for sending. If you
do not want the FAX to begin scanning automatically after a few seconds, disable the
TIME OUT setting ( p. 14-6).
To review the destinations entered, use ▼ or ▲ to scroll through the numbers.

Press Start/Copy to begin scanning for
sending, or wait a few seconds for the FAX to
begin scanning automatically.
•

•

•
Note

Chapter 7

•

The FAX will first send the document to
the one-touch speed dialling destinations,
then the coded speed dialling
destinations, and finally to the
destination dialled using regular dialling.
If you do not want the FAX to begin
scanning automatically after a few
seconds, disable the TIME OUT setting
( p. 14-6).
To cancel sending once dialling has
started, press Stop then . Sending to all
destinations you specified in step 2 will
be cancelled. (You cannot cancel only
one destination.)

If a number is busy, the FAX will continue sending to the other destinations and then
automatically redial the number that was busy.
If the FAX’s memory becomes full while scanning your document, MEMORY FULL
will appear in the LCD. If this happens, remove the remainder of the document from
the ADF (you may need to open the operation panel to do so), then divide the
document into several sections and send each section separately.

Sending Faxes

7-13

Sending Faxes

Note

Delayed Sending
Your FAX allows you to scan a document into its memory and send it automatically
to as many as 125 fax numbers at a preset time within the next 24 hours. This is called
Delayed sending or Timer sending. By using this feature, you can take advantage of
lower long distance rates at night, for example.

To use delayed sending correctly, make sure the correct time is set on your FAX
( p. 3-6).
Note

Scanning a Document into Memory for Delayed
Sending
Follow this procedure to scan a document into the FAX’s memory for delayed
sending:

Load the document, face down in the ADF
( p. 4-3).
• To adjust the resolution and contrast,
see pp. 7-2, 7-3.
• You may be unable to scan if the memory
used (shown in the LCD) is close to
. To free up space in the FAX’s
memory: print, send, or delete any
documents you no longer need to be
stored in memory ( p. 9-5).

Ex:

(Currently used memory)

(Standby to scan)

Open the one-touch speed dial panel.

Press Delayed Transmission.

Press Set.

Ex:

Use the numeric buttons to enter the time at
which you want to send the document.
• Use the 24-hour format for the time (e.g.
11:30 p.m. as 23:30), and precede single
digits with a zero.

Ex:

Press Set.

7-14

Sending Faxes

Chapter 7

Enter up to 125 fax numbers you want to send
to using any of the following methods:
❏
❏

❏

Ex:

)

Ex:

•
•

If you enter the wrong destination, press Clear, then enter the correct destination.
When you have entered multiple fax numbers, use ▼ or ▲ to scroll through the
numbers to review the destinations.

Press Start/Copy to begin scanning the
document into the FAX’s memory.
• When the preset time is reached, the FAX
sends the document to the destination(s)
you specified in step 7.

•
•

You can register up to 20 different delayed sending operations.
If the FAX’s memory becomes full while scanning your document, MEMORY FULL
will appear in the LCD. If this happens, you will not be able to send the document at
a preset time. Remove the remainder of the document from the ADF (you may need
to open the operation panel to do so).
Since the FAX is multitasking, you can perform other tasks even when your FAX is
set for delayed sending.

Note

•

Chapter 7

Sending Faxes

7-15

Sending Faxes

Printing a Document Set for Delayed Sending
Follow this procedure to print a document stored in memory for delayed sending:
When you print a document stored in memory for delayed sending using the
following procedure, the print is reduced to 90% of the original.
Note

Open the one-touch speed dial panel.

Press Delayed Transmission.

Use ▼ or ▲ to select .

Press Set.

Use ▼ or ▲ to select the transaction number
( ) of the document you want to
print.
• If you are unsure of the transaction
number ( .), print the DOC.
MEMORY LIST ( p. 9-5).
• A “
” before the transaction number
( ) indicates that that
document is being sent at that moment
and can therefore not be selected.
• Use
or
to display details of the
transaction (e.g. destination).

Ex:

O P

Press Set.

)

7-16

Press to print the first page only, or press

to print all pages of the document.
• The FAX prints the document.

To continue printing other documents set for
delayed sending, repeat the procedure from
step 5.
-orPress Stop to return to standby mode.

Sending Faxes

Ex:

Chapter 7

Follow this procedure to delete a document stored in memory for delayed sending:

Open the one-touch speed dial panel.

Press Delayed Transmission.

Use ▼ or ▲ to select DELETE FILE.

Press Set.

Use ▼ or ▲ to select the transaction number
(TX/RX NO.) of the document you want to
delete.
• If you are unsure of the transaction
number (TX/RX NO.), print the DOC.
MEMORY LIST ( p. 9-5).
• A “#” before the transaction number
(TX/RX NO.) indicates that that
document is being sent at that moment. If
you want to delete a document being
sent, follow the instructions in the LCD.
• Use
or
to display details of the
transaction (e.g. destination).

TX/RX NO.

0_001

Ex:

TX/RX NO.

#0_003

O P

Press Set.

OK TO DELETE?
YES=()) NO=(#)

Chapter 7

Press to delete the document.
• If you change your mind and want to
keep the document in memory for
delayed sending, press #.

To continue deleting other documents set for
delayed sending, repeat the procedure from
step 5.
-orPress Stop to return to standby mode.

ERASING END

Ex:

15:00

FaxOnly

Sending Faxes

7-17

Sending Faxes

Deleting a Document Set for Delayed Sending

7-18

Sending Faxes

Chapter 7

Chapter 8
Receiving Faxes

Chapter 8

Receiving Methods ....................................................................................
• Receiving Faxes Automatically: FAX ONLY MODE ..........................
Setting FAX ONLY MODE ...............................................................
• Receiving Both Faxes and Telephone Calls Automatically:
Fax/Tel Mode.........................................................................................
Setting Fax/Tel Mode .........................................................................
Setting the Options for Fax/Tel Mode ................................................
• Receiving Faxes Manually: MANUAL MODE ....................................
Setting MANUAL MODE..................................................................
Receiving a Fax Manually ..................................................................
• Receiving With an Answering Machine: ANS.MACHINE MODE .....
Setting ANS.MACHINE MODE........................................................
Using the FAX With an Answering Machine.....................................

8-5
8-5
8-6
8-8
8-8
8-8
8-10
8-10
8-10

❏

Receiving While Performing Other Tasks .................................................

8-11

❏

Receiving Faxes in Memory When a Problem Occurs ..............................

8-11

❏

Cancelling Receiving .................................................................................

8-11

Receiving Faxes

8-2
8-3
8-3

8-1

Receiving Faxes

❏

Receiving Methods
The FAX provides you with several modes for receiving faxes. To determine which
mode best suits your requirements, refer to the table below:
Receive Mode

Main Use Operation

Requirements

Details

FAX ONLY MODE Fax

The FAX answers all
calls as fax calls. It
receives faxes
automatically and
disconnects voice calls.

Separate telephone line
for fax use only.

p. 8-3

Fax/Tel Mode Fax/Tel

The FAX automatically
Optional handset or
switches between fax and telephone connected to
voice calls. It receives
the FAX.
faxes automatically and
rings for voice calls.

p. 8-5

MANUAL MODE

Tel

The FAX rings for every Optional handset or
call, whether a fax call or telephone connected to
a voice call. For a fax
the FAX.
call, you have to
manually activate
reception of a fax.

p. 8-8

ANS.MACHINE
MODE

Fax/Tel

The FAX receives
Answering machine
documents automatically connected to the FAX.
and the answering
machine records voice
messages.

p. 8-10

Once you have decided which mode is suitable for your needs, set the mode as
described in this chapter. You can change the mode at any time.

8-2

Receiving Faxes

Chapter 8

Receiving Faxes Automatically: FAX ONLY MODE
If you have a separate telephone line for fax use only, connect your FAX to this line
and set FAX ONLY MODE. Your FAX will answer all calls as fax calls.

Setting FAX ONLY MODE
Press Receive Mode to select FAX ONLY
MODE.
•

After a few seconds, the LCD changes to
this display:

FAX ONLY MODE
Ex:

15:00

FaxOnly

If FAX ONLY MODE does not appear in the LCD when you press Receive Mode,
follow this procedure to set this mode:

Chapter 8

Open the one-touch speed dial panel.

Press Data Registration.

DATA REGSTRATION

Press Set.

USER SETTINGS

Use ▼ or ▲ to select RX SETTINGS.

Press Set.

Use ▼ or ▲ to select RX MODE.

Press Set.

Use ▼ or ▲ to select FAX ONLY MODE.

Press Set.

Press Stop to return to standby mode.

RX SETTINGS
ECM RX
RX MODE
Ex:

FAX/TEL AUTO SW
FAX ONLY MODE
INCOMING RING

Ex:

15:00

FaxOnly

Receiving Faxes

8-3

Receiving Faxes

Confirm that FaxOnly is displayed in the
LCD.
•

Ex:

15:00

FaxOnly

If FaxOnly is not displayed, press
Receive Mode to select FAX ONLY
MODE. After a few seconds, the LCD
returns to standby mode.

The FAX treats all incoming calls as fax calls. It receives faxes automatically and
disconnects any voice calls.

Note

8-4

The FAX does not ring when it receives a fax call. If you want to be alerted when a
fax call is received, connect the optional handset or a telephone to the FAX, and
enable the INCOMING RING setting ( p. 14-7). You can also select the number of
rings before the FAX answers ( RING COUNT, p. 14-7).

Receiving Faxes

Chapter 8

Receiving Both Faxes and Telephone Calls
Automatically: Fax/Tel Mode
Set this mode if you only have one telephone line for fax and telephone use and want
your FAX to automatically switch between fax and voice calls.

Receiving Faxes

For this mode, you need to connect the optional handset or a telephone to your FAX
( p. 2-6).
Note

Setting Fax/Tel Mode

Follow this procedure to set the receive mode to

(Fax/Tel Mode):

1
2

Open the one-touch speed dial panel.
Press Data Registration.

Press Set.

Use ▼ or ▲ to select

Press Set.

Use ▼ or ▲ to select .

Press Set.

Use ▼ or ▲ to select
.

Press Set.
•

Chapter 8

Ex:

To set the options for

(Fax/Tel Mode), see the following
pages.

Press Stop to return to standby mode.

Ex:

Confirm that FaxTel is displayed in the LCD.
• If FaxTel is not displayed, press Receive
Mode to select Fax/Tel Mode. After a
few seconds, the LCD returns to standby
mode.

Ex:

Receiving Faxes

8-5

Setting the Options for Fax/Tel Mode
If you set Fax/Tel Mode, you can control precisely how the FAX handles incoming
calls by adjusting the following settings:
– RING START TIME setting: Adjust the time the FAX takes to check whether a
call is from a fax machine or from a telephone (default: 8 seconds).
– F/T RING TIME setting: Adjust the length of time the FAX rings when the call
is from a telephone (default: 22 seconds).
– DEFAULT ACTION setting: Set whether the FAX switches to receive mode or
disconnects the call after the ring time set in F/T RING TIME has elapsed
(default: switches to receive mode).
■ What Happens When Fax/Tel Mode is Selected
When the FAX receives a call, it responds according to the type of call as follows:
Type of call

Telephone charges
begin for the caller.

Telephone

Fax

Sending document
manually

Sending document
automatically

The FAX answers without ringing.

The FAX listens for the fax tone.
(For 8 sec.)

The fax tone is
detected.

(Default setting
= 8 sec.)

The fax tone is not detected.

The FAX starts ringing.

(Default setting
= 22 sec.

The document is
received automatically.
(The fax tone is
detected and the FAX
switches to receive
mode.)
Pick up the handset
to talk.

If you don’t pick up the handset
(within 22 sec.).

Choose between:

(default setting) and

The fax disconnects
the call.

4-+-18(Default setting)
Not all fax machines are capable of sending a fax tone. For those cases if you set
the
to
, the fax switches to receive mode automatically
and starts receiving the document. If no document comes in, it disconnects the call
after approximately 40 seconds.

8-6

Receiving Faxes

Chapter 8

Follow this procedure to set the Fax/Tel Mode options:
Follow steps 1 to 9 on page 8-5.

Press Set.

Use the numeric buttons to enter the RING
START TIME duration.
•
•

Ex:

8SEC

Ex:

9SEC

You can select from 0 to 30 seconds.*
See the previous page for details on this
setting.

Press Set twice.

Use the numeric buttons to enter the F/T
RING TIME duration.
•
•

RING START TIME

F/T RING TIME
Ex:

22SEC

Ex:

30SEC

You can select from 10 to 60 seconds.*
See the previous page for details on this
setting.

Press Set twice.

DEFAULT ACTION
RECEIVE

Ex:

Use ▼ or ▲ to select the DEFAULT ACTION
setting you want.
•

•

Chapter 8

Receiving Faxes

You can select from the following:
– RECEIVE (Switch to receive mode)
– DISCONNECT (Disconnect the
call)**
See the previous page for details on this
setting.

Press Set.

Press Stop to return to standby mode.

*
**

The selectable duration varies depending on the country.
DISCONNECT is available for certain countries only.

INCOMING RING
Ex:

15:00

FaxTel

Receiving Faxes

8-7

Receiving Faxes Manually: MANUAL MODE
Set this mode if you only have one telephone line that you use mainly for voice calls,
and only occasionally to receive faxes.
For this mode, you will need to connect the optional handset or a telephone to your
FAX to be able to receive voice calls and also to manually activate reception of
documents. You can activate reception directly from your FAX, or if your telephone
is located away from your unit, you can dial the remote receiving ID on the telephone
to activate reception (this is called Remote reception).

Setting MANUAL MODE
Follow this procedure to set the receive mode to MANUAL MODE:

Press Receive Mode to select
MANUAL MODE.
•

MANUAL MODE

After a few seconds, the LCD changes to
this display:

Ex:

15:00

Manual

Ex:

15:00

Manual

Receiving a Fax Manually
Follow this procedure to receive a fax manually:

8-8

Make sure Manual is displayed in the LCD.

Make sure you have connected the optional
handset or a telephone to the FAX ( p. 2-6).

When you hear the optional handset or
telephone ring, pick up the handset.

Receiving Faxes

Chapter 8

■

If you hear a beep tone or silence:

Someone is trying to send you a fax. Press
Start/Copy on your FAX and hang up to
begin receiving the document.

■

If you hear a voice:

Start your conversation. If the caller wants to
send a fax after talking to you, ask them to
press the start button on their fax machine.

When you hear a beep, press Start/Copy on
your FAX and hang up to begin receiving the
document.
•

•
Note

If you are using the telephone and it is
located away from your unit, dial 25 (the
default remote receiving ID) on your
telephone and hang up.

•

•
•
•

Receiving Faxes

•

If you are using the telephone and it is
located away from your unit, dial 25 (the
default remote receiving ID) on your
telephone and hang up.

If using the handset, be sure to hang up after you press Start/Copy on the FAX,
otherwise the call will be disconnected.
The FAX will alert you by beeping if the handset is not hung up properly. Make sure
the handset is seated properly in its cradle. If you do not want the FAX to beep, disable
the OFFHOOK ALARM setting ( p. 14-4).
If you cannot activate reception from the telephone, check that the REMOTE RX setting
is enabled ( p. 14-7).
You can change the remote receiving ID ( REMOTE RX ID, p. 14-7), or disable
remote receiving ( REMOTE RX, p. 14-7).
If you have an answering machine connected to your FAX that can carry out remotecontrol operations (controlling your answering machine from a remote telephone), the
security code for this function may be the same as the remote receiving ID of your
FAX. If this is the case, make sure you change the FAX’s remote receiving ID to make
it distinct from the answering machine’s security code ( REMOTE RX ID, p. 14-7).

Chapter 8

Receiving Faxes

8-9

Receiving With an Answering Machine:
ANS.MACHINE MODE
Connecting an answering machine to the FAX allows you to receive faxes and
telephone messages while you are out.
In ANS.MACHINE MODE, the FAX allows the answering machine to answer
incoming calls, then listens for the fax tone and automatically receives the fax if it
detects this tone.

Setting ANS.MACHINE MODE

For this mode, you need to connect an answering machine or a telephone with an answering
machine to your FAX ( p. 2-6).
Note

Follow this procedure to set the receive mode to
:

Press Receive Mode to select

.
•

After a few seconds, the LCD changes to
this display:

Ex:

Using the FAX With an Answering Machine
Follow these guidelines when using the FAX with an answering machine:
• Set the answering machine to answer on the first or second ring.
• When recording the outgoing message on the answering machine:
– the entire message must be no longer than 15 seconds.
– in the message, tell your callers how to send a fax. For example: “Hello. I can’t
answer the phone right now, but please leave a message after the beep. If you
would like to send a fax, press the start button on your fax machine after you
finish your message. Thank you.”

8-10

Receiving Faxes

Chapter 8

Receiving While Performing Other Tasks
The FAX is a multitasking device so it can receive faxes and voice calls while you
are performing other tasks.

Receiving Faxes in Memory When a Problem
Occurs
If the FAX encounters a problem when it is receiving a fax, it automatically stores the
unprinted pages of the fax in memory. It then displays REC’D IN MEMORY as well
as one or more messages in the LCD. For an explanation of the message(s) and details
on the action to take, see p. 13-8.
•
•

The FAX’s memory can store up to approximately 256 pages.*
You can set the unit so that it does not store faxes in memory if a problem occurs
, p. 14-7).
during reception (
Once the problem is solved and the unit prints the received fax, it will delete the fax
from memory.
If the unit’s memory becomes full while receiving a fax in memory, you will not be
able to receive the remaining pages. Contact the other party and ask them to resend the
remainder of the fax.

Note

•
•

Cancelling Receiving
Follow this procedure if you want to stop receiving a fax before reception is
completed:

Press Stop.
•

Press
•
•

Chapter 8

The FAX asks you to confirm that you
want to cancel receiving.

)

6 to cancel receiving.

Receiving is not cancelled until you
press .
If you change your mind and want to
continue receiving, press #.

)

Ex:

Based on Canon FAX Standard Chart No. 1, standard mode.

Receiving Faxes

8-11

Receiving Faxes

If the FAX cannot print a received fax because it is performing another task that
prevents it from doing so, it will receive the fax in memory. Then, as soon as it
completes the other task, the FAX automatically prints the received fax from
memory.

8-12

Receiving Faxes

Chapter 8

Chapter 9

❏

Special Dialling..........................................................................................
• Entering Pauses in a Fax/Telephone Number........................................
• Switching Temporarily to Tone Dialling...............................................
• Confirming a Dial Tone.........................................................................
• Dialling Through a Switchboard ...........................................................

9-2
9-2
9-3
9-4
9-4

❏

Documents Stored in Memory ...................................................................
• Printing a List of Documents Stored in Memory...................................
• Printing a Document Stored in Memory................................................
• Sending a Document Stored in Memory ...............................................
• Deleting a Document Stored in Memory...............................................

9-5
9-5
9-6
9-7
9-9

❏

Polling ........................................................................................................
• What is Polling?.....................................................................................
• Polling Receiving...................................................................................
Polling Another Fax Machine .............................................................
Cancelling Polling Receiving .............................................................
• Polling Sending......................................................................................
Setting Up the Polling Box .................................................................
Scanning a Document into the Polling Box........................................
Changing or Deleting the Polling Box Settings..................................

9-10
9-10
9-10
9-10
9-12
9-12
9-12
9-15
9-15

❏

Restricting Use of Your FAX ....................................................................
• Enabling Restriction of Your FAX........................................................
• Cancelling Restriction of Your FAX .....................................................

9-17
9-17
9-18

❏

Restricting Reception.................................................................................

9-20

Special Features

9-1

Special Features

Chapter 9
Special Features

Special Dialling
Entering Pauses in a Fax/Telephone Number
You may need to enter pauses in a fax/telephone number in the following situations:
– When you dial or register an overseas number. The length and position of the
pause depends on the telephone system of your country.
– When your FAX is connected to a switchboard. For details, see p. 3-9.
Follow this procedure to enter pauses during regular dialling or when registering a
number for speed dialling:

When you come to the step that requires you
to enter the fax/telephone number, use the
numeric buttons to enter the number up to
where a pause is necessary.
•

•

TEL=

Ex:

TEL=

00P

Ex:

TEL=

00p811234

Ex:

TEL=

00p811234P

If you enter the wrong number, press
Clear, then enter the correct number.

Press Redial/Pause to enter a pause.
•

Ex:

A pause entered within a number (p) is
two seconds* long.
For a longer pause, press Redial/Pause
again for another two-second* pause.
Alternatively, you can change the length
of the pause ( MID PAUSE SET,
p. 14-6).

Continue entering the rest of the fax/
telephone number with the numeric buttons.
•

To enter a pause at the end of the number,
press Redial/Pause.
•

9-2

If you enter the wrong number, press
Clear and start again from step 1.

A pause at the end of a number (P) is
fixed to ten seconds.

Continue with the operation you are
performing.

The duration of a pause varies depending on the country.

Special Features

Chapter 9

Switching Temporarily to Tone Dialling
Many information services for banks, airline reservations, hotel reservations, etc.,
require tone dialling for their services. If your FAX is set for pulse dialling
( p. 3-8), follow this procedure to set the unit temporarily for tone dialling:

To talk to the other party, you will need to connect the optional handset or a telephone to
your FAX ( p. 2-6).

Press Hook.
•

Use the numeric buttons to dial the telephone
number of the information service.
•

•

7654321

Ex:

TEL=

7654321T

Ex:

TEL= 7654321T)34

Numbers entered after pressing T( )
will be dialled using tone dialling.

When you have finished, press Hook to
disconnect the call.
•
•

Chapter 9

TEL=

When T( ) is pressed, T is displayed in
the LCD.
If you pressed Hook in step 1, you can
pick up the handset if you need to talk to
the other party.

Use the numeric buttons to enter the numbers
requested by the information service.
•

Ex:

The FAX connects using the pulses
required by your telephone line.

When the recorded message of the
information service answers, press T( ) to
switch to tone dialling.
•

TEL=

You can also lift the handset instead of
pressing Hook.

If you used the handset, hang up to
disconnect the call.
Tone dialling is cancelled when you
disconnect the call.

Special Features

9-3

Special Features

Note

Confirming a Dial Tone*
This feature allows you to set your FAX to listen for and detect a dial tone in the
middle of a fax/telephone number before dialling the rest of the number. This is called
Dial tone detection.
Follow this procedure for dial tone detection during regular dialling or when
registering a number for speed dialling:

When you come to the step that requires you
to enter the fax/telephone number, use the
numeric buttons to enter the number up to
where dial tone detection is required.

Ex:

TEL=

345

Open the one-touch speed dial panel and press
D.T. for dial tone detection.

Ex:

TEL=

345L

Ex:

TEL=

345L1234

•

Continue entering the rest of the fax/
telephone number with the numeric buttons.
•

A small dot indicates where the FAX will
wait for the dial tone.

If you enter the wrong number, press
Clear and start again from step 1.

Continue with the operation you are
performing.

Dialling Through a Switchboard
For details on dialling through a switchboard, see p. 3-9.

9-4

This feature is available for certain countries only.

Special Features

Chapter 9

Documents Stored in Memory
This section describes how to perform different operations with documents stored in
memory. You will find instructions for printing a list of documents in memory, as
well as procedures for printing, sending, and deleting documents stored in memory.

Printing a List of Documents Stored in Memory
The FAX can print a list of documents stored in memory, along with the transaction
number (TX/RX NO.) of each document. Once you know the transaction number of
a document in memory, you can print it, send it, or delete it. These procedures are
described on the following pages.

Open the one-touch speed dial panel.

Press Memory Reference.

DOC. MEMORY LIST

Press Set.

PRINTING REPORT

•

The FAX prints the DOC. MEMORY
LIST.

27/12 2002 21:53 FAX 123 4567

CANON

001

DOC. MEMORY LIST

TX/RX NO
0046
0047

Chapter 9

MODE
TRANSMIT
B’CAST

0048

DEL SQ BDCST

0049
0050

DELAYED TX
B’CAST

CONNECTION TEL/ID
[)
[
[)
[
[)
[
[

01]
01]
02]
04]
03]
05]
03]

Canon TOKYO
Canon CANADA
Canon FRANCE
Canon ITALIA
Canon U.S.A.
Canon OPTICS
Canon GROUP 2

PGS.

SET TIME

3 27/12
1 27/12

ST. TIME

21:24
21:36

1 27/12

21:39

2 27/12
1 27/12

21:45
21:49

23:00
23:00
23:00

Special Features

9-5

Special Features

Follow this procedure to print a list of documents stored in memory:

Printing a Document Stored in Memory
Follow this procedure to print a document stored in memory:
When you print a document stored in memory using the following procedure, the print is
reduced to 90% of the original.
Note

Open the one-touch speed dial panel.

Press Memory Reference.

Use

Press Set.

Use or to select the transaction number
(
.) of the document you want to
print.

N M

•

N or M to select

Ex:

If you are unsure of the transaction
number (
.), print the DOC.
MEMORY LIST ( p. 9-5).
A “” before the transaction number
(
.) indicates that that
document is being sent at that moment
and can therefore not be selected.
Use
or
to display details of the
transaction (e.g. destination).

O P

Press Set.

)

9-6

Press to print the first page only, or press
to print all pages of the document.
• The FAX prints the document.

To continue printing other documents in
memory, repeat the procedure from step 5.
-orPress Stop to return to standby mode.

Special Features

Ex:

!"#

Chapter 9

Sending a Document Stored in Memory
Follow this procedure to send a document received in memory:

Open the one-touch speed dial panel.

Press Memory Reference.

Use

Press Set.

Use or to select the transaction number
(

) of the document you want to
send.

•

Ex:

Special Features

N M

•

N or M to select

If you are unsure of the transaction
number (
.), print the DOC.
MEMORY LIST ( p. 9-5).
A “” before the transaction number
(
.) indicates that that
document is being sent or printed at that
moment, and can therefore not be
selected.
Use
or
to display details of the
transaction (e.g. destination).

O P

Press Set.

Enter up to 125 fax numbers you want to send
to using any of the following methods:
❏
❏

Chapter 9

Ex:

)

Ex:

Special Features

9-7

❏

Regular dialling:
Use the numeric buttons to enter the fax
number you want, then press Set.
• You can only enter one fax number this
way.

N M

•
•

If you enter a wrong destination, press Clear, then enter the correct destination.
To review the destinations entered, use
or
to scroll through the numbers.

Press Set to begin sending.

Note

•

9-8

Ex:

To cancel sending once dialling has
started, press Stop then . Sending to all
the destinations you specified in step 7
will be cancelled. (You cannot cancel
only one destination.)

Special Features

Chapter 9

Deleting a Document Stored in Memory
Follow this procedure to delete a document stored in memory:

Open the one-touch speed dial panel.

Press Memory Reference.

Use

Press Set.

Use or to select the transaction number
(TX/RX NO.) of the document you want to
delete.

•

Chapter 9

TX/RX NO.

0_001

Ex:

TX/RX NO.

#0_003

If you are unsure of the transaction
number (TX/RX NO.), print the DOC.
MEMORY LIST ( p. 9-5).
A “#” before the transaction number
(TX/RX NO.) indicates that that
document is being sent at that moment. If
you want to delete a document being
sent, follow the instructions in the LCD.
Use
or
to display details of the
transaction (e.g. destination).

O P

OK TO DELETE

If you are deleting a document stored in
the polling box ( p. 9-12), enter the
password that restricts access to the
polling box settings, then press Set.

Press
•

Ex:

Press Set.
•

DELETE DOCUMENT

Special Features

•

N or M to select DELETE DOCUMENT.
N M

•

DOC. MEMORY LIST

YES=()) NO=(#)

6 to delete the document.

ERASING END

If you change your mind and want to
keep the document in memory, press #.

To continue deleting other documents in
memory, repeat the procedure from step 5.
-orPress Stop to return to standby mode.

Ex:

15:00

FaxOnly

Special Features

9-9

Polling
What is Polling?
In normal faxing, a fax machine sends a document to another fax machine. With
polling, a fax machine calls another fax machine and requests that a document be sent
to it; in other words, it “polls” that fax machine.
Your FAX has the capability of functioning in both roles; it can poll another fax
machine to retrieve a document from it (polling receiving), or it can hold a document
in its polling box so that other fax machines can poll your FAX and retrieve your
document (polling sending).

Polling Receiving
In polling receiving, your FAX calls another fax machine and requests it sends the
document it is holding.
You may find polling receiving convenient in the following situations:
– When you want to retrieve a document from an establishment, such as bank or
information service.
– When you want to retrieve a document from another fax machine at your
convenience.
– When you want to bear the transmission cost of receiving a document.

Polling Another Fax Machine
Before polling another fax machine, be sure to read the following:
• The FAX can only poll fax machines that support polling.
• The document you want to retrieve must be ready to be polled on the other
party’s fax machine. If necessary, call the other party to check.
• Call the other party and check if you require a subaddress and/or password to
retrieve the document from their fax machine. If you do, take note of them and
register them together with the fax number for speed dialling ( Chapter 6). You
can only poll with a subaddress/password by using speed dialling. If you do not
require a subaddress/password, you can retrieve the document without having to
enter these numbers.
• If the other party is using a Canon fax machine and their unit does not support
subaddress/password transactions, ask them to set the polling ID on their fax
machine to 255 or 11111111 binary.
• You can poll several fax machines in one operation. Each polling operation can
retrieve documents from as many as 125 fax numbers.
• The subaddress/password must be an ITU-T standard subaddress/password.

9-10

Special Features

Chapter 9

Follow this procedure to poll one or several fax machine(s):

Open the one-touch speed dial panel.

Press Polling.

Use

Press Set.

Enter up to 125 fax numbers you want to poll
using any of the following methods:

❏

•
•
Note

•

Chapter 9

Ex:

)

Ex:

If you enter a wrong destination, press Clear, then enter the correct destination.
You cannot enter a subaddress/password with regular dialling. If you need to enter a
subaddress/password for polling, register them together with the fax number for speed
dialling ( Chapter 6).
To review the destinations entered, use
or
to scroll through the numbers.

N M

Press Start/Copy to begin polling the fax
machine(s).

Special Features

9-11

Special Features

❏

N or M to select

Cancelling Polling Receiving

To cancel polling receiving, follow the same procedure as for cancelling receiving
( p. 8-11).

Polling Sending
In polling sending, your FAX holds a document in its polling box so that other fax
machines can retrieve it.
You may find polling sending convenient in the following situations:
– A company department might store a document in the FAX so that other
departments can retrieve it if they require that document.
– When you want the other party to retrieve a document from your FAX at their
convenience.
– When you want the other party to bear the transmission cost of receiving a
document from your FAX.

Setting Up the Polling Box
This section explains how to set up the FAX’s polling box so that you can scan a
document into it for other fax machines to retrieve it.
Before setting up the polling box, be sure to read the following:
• You can set an ITU-T standard password for the polling box to restrict being
polled only by fax machines that have this exact password (see the instructions
that follow). Make sure you contact the other party to inform them of your
password. Do not set a password if the other party’s fax machine does not
support password transactions.
• Your FAX can be set to hold the document in its polling box until it is polled by
one fax machine, or it can be set to continue to hold it so that several fax
machines can retrieve the document (see below for details).
Follow this procedure to set up the polling box:

9-12

Open the one-touch speed dial panel.

Press Data Registration.

Press Set.

Use

N or M to select

Special Features

Chapter 9

Press Set three times.

Use the numeric buttons to enter a name for
the polling box (max. 24 characters, including
spaces).
•

Ex:

If you are unsure how to enter characters,
see p. 3-2.

Press Set twice.

Use the numeric buttons to enter a four-digit
password.
•

Press Set twice.

Use the numeric buttons to enter a password
(max. 20 digits, including ), #, and spaces).

•

Chapter 9

This password prevents unauthorised
access to the polling box settings. You
will need to enter this password
whenever you want to change or delete
the polling box settings. If you do not
want to enter a password, ignore this step.

•

Ex:

The fax machine(s) that will be polling
your FAX must have this password
registered to be able to retrieve the
document.
If you do not want to register a password,
ignore this step.

Special Features

9-13

Special Features

Press Set twice.

Ex:

12 Use N or M to select if the document remains
in the FAX’s memory after it is polled.
•

You can select from the following:

–
The document in the polling box is
deleted after it is retrieved by one fax
machine.

–
The document in the polling box
remains in the polling box so that it
can be retrieved by an unlimited
number of fax machines.

13 Press Set.
14 Press Stop to return to standby mode.

Ex:

Once you have set up the polling box, you are ready to scan into it the document you
want other fax machines to retrieve.

9-14

Special Features

Chapter 9

Scanning a Document into the Polling Box
Follow this procedure to store a document in the polling box so that other fax
machines can retrieve it:

You need to set up the polling box before you can scan a document into the polling box
( p. 9-12).
Note

Load the document, face down in the ADF
( p. 4-3).
•
•

To adjust the resolution and contrast, see
pp. 7-2, 7-3.
You may be unable to scan if the memory
used (shown in the LCD) is close to
. To free up space in the FAX’s
memory: print, send, or delete any
documents you no longer need to be
stored in memory ( p. 9-5).

Ex:

(Currently used memory)

(Standby to scan)

Open the one-touch speed dial panel.

Press Polling.

Press Set.
•

Special Features

The FAX scans the document into the
polling box.

When another fax machine polls your FAX, the following conditions apply:
• If you registered a password for the polling box, the other party’s fax machine
must request the document with this exact same password.
• If you have not registered a password for the polling box, but the other fax
machine requests the document from your FAX with a password, the document
cannot be retrieved.

Changing or Deleting the Polling Box Settings
Follow this procedure to change or delete the polling box settings:

Note

You will be unable to delete the polling box settings if you have scanned a document into
the polling box (see above). Delete the document from memory first before following the
procedure below ( p. 9-9).

Chapter 9

Open the one-touch speed dial panel.

Special Features

9-15

Press Data Registration.

Press Set.

Use

Press Set.

Use
•

N or M to select the setting you want.

If you selected in step 6:

Press Set.

If you registered a password to prevent
unauthorised access to the polling box
settings, use the numeric buttons to enter
it, then press Set.

Press Set.

To change the polling box settings, follow the
procedure from step 6 on p. 9-13.

■

If you selected
in step 6:

Press Set.
•

•

You can select from the following:
–

Select this setting if you want to
change the polling box settings.
–

Select this setting if you want to
delete the polling box settings.

■

•

9-16

N or M to select

Ex:

Special Features

If you registered a password to prevent
unauthorised access to the polling box
settings, use the numeric buttons to enter
it, then press Set.
The polling box settings are deleted.

Press Stop to return to standby mode.

Ex:

Chapter 9

Restricting Use of Your FAX
By enabling this feature, you can prevent unauthorised use of your FAX to make calls
and send faxes.

Enabling Restriction of Your FAX
Follow this procedure to enable restriction of your FAX:

Open the one-touch speed dial panel.

Press Data Registration.

Press Set.

Use

Press Set three times.

Special Features

N or M to select

Ex:

Use

Press Set twice.

Use the numeric buttons to enter a four-digit
password.
•

Chapter 9

N or M to select .

Ex:

This password prevents unauthorised
access to the

setting that
enables or disables restriction of your
FAX. If you do not want to enter a
password, ignore this step.

Press Set.

Special Features

9-17

10 Press Stop to return to standby mode.

Ex:

Restriction of your FAX is now enabled. No one can make calls or send faxes. (This
setting does not restrict incoming calls or faxes.)

Cancelling Restriction of Your FAX
Follow this procedure to cancel restriction of your FAX:

Open the one-touch speed dial panel.

Press Data Registration.

Press Set.

Use

Press Set twice.

N or M to select

Use the numeric buttons to enter the four-digit
password you registered when you enabled
restriction.
•

If you did not register a password, ignore
this step.

Press Set twice.

Ex:

9-18

Use

N or M to select

Special Features

Chapter 9

Press Set.

Press Stop to return to standby mode.

PASSWORD
Ex:

15:00

FaxOnly

Special Features

Restriction of your FAX is now disabled. Anyone can make calls or send faxes.

Chapter 9

Special Features

9-19

Restricting Reception
By enabling this feature, you can restrict reception of faxes to only the numbers
registered for speed dialling on your FAX. This feature is useful to prevent reception
of unsolicited faxes (e.g. junk mail).
Follow this procedure to enable or disable receiving restriction:

1
2

Open the one-touch speed dial panel.
Press Data Registration.

Press Set.

Use

Press Set.

Use

Press Set.

Use
•

N or M to select

N or M to select
.

Ex:

N or M to select the setting you want.
You can select from the following:
– (Enable restriction)
–

(Disable restriction)

■

If you selected ON in step 8:

Press Set twice.

Ex:

10 Use N or M to select the restriction type
setting you want.
•

9-20

You can select from the following:
–
To allow reception from the
numbers registered for speed
dialling.
–

To allow reception only when the
caller gives its telephone number.

Special Features

Chapter 9

Press Set.

Press Stop to return to the standby mode.

■

If you selected OFF in step 8:

Press Set.

Press Stop to return to standby mode.

DATE SETUP
Ex:

15:00

FaxOnly

DATE SETUP
Ex:

15:00

FaxOnly

Special Features

Chapter 9

Special Features

9-21

9-22

Special Features

Chapter 9

Chapter 10
Copying
Documents You Can Copy ........................................................................

10-2

❏

Making Copies ...........................................................................................

10-2

❏

Making a Quick Single Copy.....................................................................

10-3

Copying

❏

Chapter 10

Copying

10-1

Documents You Can Copy
For information on the types of documents you can copy, their requirements, and
details on loading documents, see Chapter 4.

Making Copies
Follow this procedure to make copies:

Adjust the paper delivery selector if necessary
( p. 5-4).

Load the document, face down in the ADF
( p. 4-3).

•

Ex:

(Currently used memory)

To adjust the contrast, see p. 7-3.

(Standby to scan)

Press Start/Copy.

Press Resolution to select the resolution
setting you want.
•

10-2

Open the one-touch speed dial panel.

To make a reduced copy of your document,
use ▼ or ▲ to select the reduction percentage
you want.

Copying

Ex:

You can select from the following:

–
Suitable for most text documents.
–
Suitable for documents that contain
photographs.

•

You can select from the following:
–
–
–

–

Chapter 10

If you want to make multiple copies, use the
numeric buttons to enter the number of
copies.
•

Ex:

You can make up to 99 copies.

The FAX copies at 400 300 dpi for single copies, and at 200
copies. For best quality output, make one copy at a time.

K 300 dpi for multiple

Note

Press Start/Copy to begin copying.
•

To cancel copying, press Stop. You may
then need to open the operation panel to
remove the document from the ADF
( p. 13-2).

Note

You will be unable to make multiple copies if MEMORY FULL appears in the LCD. Print,
send, or delete any documents stored in memory to free up space in the FAX’s memory
( p. 9-5), then start again. Also, if you are copying multiple pages with many graphics,
separate the pages into smaller stacks or make the desired number of copies one at a time
as needed.

Making a Quick Single Copy

Load the document, face down in the ADF
( p. 4-3).

Ex:

(Currently used memory)

(Standby to scan)

Press Start/Copy twice to begin copying.
•

To cancel copying, press Stop. You may
then need to open the operation panel to
remove the document from the ADF
( p. 13-2).

Chapter 10

Copying

10-3

Copying

Follow this procedure if you want to make a quick single copy of a document without
adjusting the resolution, contrast, or size:

10-4

Copying

Chapter 10

Chapter 11
Reports and Lists
Summary of Reports and Lists...................................................................

11-2

❏

ACTIVITY REPORT ................................................................................

11-3

❏

TX (Transmission) REPORT.....................................................................
• MULTI TX/RX (Transaction) REPORT...............................................

11-4
11-5

❏

RX (Reception) REPORT..........................................................................

11-5

Reports and Lists

❏

Chapter 11

Reports and Lists

11-1

Summary of Reports and Lists
The table below shows the lists and reports that can be printed from your FAX. Refer
to the pages indicated for more details.
Report or List

Description

Details

USER’S DATA LIST

Lists the current settings of your FAX and the registered
sender information.

p. 14-2

ACTIVITY REPORT

Shows recent facsimile transactions performed by your
p. 11-3
FAX.
p. 14-5
You can enable or disable automatic printing of this
report after every 20 transactions. You can also manually
set the FAX to print it.

TX (Transmission) REPORT

Prints after transmission of a document.

p. 11-4

You can enable or disable this feature, or set the FAX to
print a report only when an error occurs.
You can also set the FAX to print the first page of the
document under the report to remind you of the contents
of the document.

p. 14-5

Prints after reception of a document. You can enable or
disable this feature, or set the FAX to print a report only
when an error occurs.

p. 11-5
p. 14-5

RX (Reception) REPORT

11-2

MULTI TX/RX (Transaction) REPORT Prints after sending the same document to several fax
numbers, or after polling multiple fax numbers in one
operation.

p. 11-5

DOC. MEMORY LIST

Lists the documents currently stored in the FAX’s
memory.

p. 9-5

MEMORY CLEAR REPORT

Prints automatically when power is restored to the FAX
after a power cut. Lists the documents deleted from
memory.

p. 13-22

1-TOUCH SPD DIAL LIST 1
1-TOUCH SPD DIAL LIST 2

Lists the numbers and names registered under one-touch
speed dialling buttons.

p. 6-19

CODED SPEED DIAL LIST 1
CODED SPEED DIAL LIST 2

Lists the numbers and names registered under coded
speed dialling codes.

p. 6-20

GROUP DIAL LIST

Lists groups registered under one-touch speed dialling
buttons and coded speed dialling codes.

p. 6-21

Reports and Lists

Chapter 11

ACTIVITY REPORT
The FAX is factory-set to automatically print an ACTIVITY REPORT after every 20
transactions. If you want to print an ACTIVITY REPORT before it is automatically
printed, follow this procedure:

Open the one-touch speed dial panel.

Press Report.

Press Set.
•

The FAX prints an ACTIVITY
REPORT.

Transactions in an ACTIVITY REPORT are listed chronologically.
27/12 2002 15:00 FAX 123 4567

CANON

001

ACTIVITY REPORT

ST. TIME

CONNECTION TEL

CONNECTION ID

NO.

MODE

PGS. RESULT

* 27/12 13:43
* 27/12 13:45

905 795 1111 Canon CANADA
905 795 1111 Canon CANADA

5001 AUTO RX
0001 POLLING RX

ECM
ECM

* 27/12
* 27/12
* 27/12
* 27/12
* 27/12
27/12
27/12
27/12

03 3758 2111
2 887 0166
905 795 1111
2 887 0166
20 545 8545
20 545 8545
03 3758 2111
2 887 0166

0002
0002
5002
5003
0003
0004
0004
0005

ECM
ECM
ECM
ECM
ECM
ECM
ECM
ECM

13:51
13:53
14:10
14:16
14:27
14:30
14:31
14:57

27/12 14:59

Canon TOKYO
Canon AUSTRALIA
Canon CANADA
Canon AUSTRALIA
Canon EUROPA
Canon EUROPA
Canon TOKYO
Canon AUSTRALIA

1 432 2060 CANON OPTICS

B'CAST
B'CAST
AUTO RX
AUTO RX
DELAYED TX
DEL SQ BDCST
DEL SQ BDCST
TRANSMIT

0006 TRANSMIT

1 OK 00'33
0 OK 00'00
0 STOP
3 OK 01'18
3 OK 01'18
1 OK 00'18
4 OK 03'59
1 OK 01'20
1 OK 00'36
1 OK 00'36
3 OK 01'25
0 STOP
0 OK 00'01
0 #018

TRANSACTION (TX/RX) NUMBER
TRANSACTION MODE

Reports and Lists

INDICATES AN
ENTRY THAT HAS
APPEARED ON A
PREVIOUS REPORT.

ERROR CORRECTION MODE TRANSACTION
ERROR PAGE
ERROR CODE (

p. 13-8)

Stop PRESSED DURING TRANSACTION
TRANSACTION DURATION

•
Note

Chapter 11

•

If you prefer the FAX not to print an ACTIVITY REPORT after every 20 transactions,
disable the ACTIVITY REPORT setting ( p. 14-5).
Please note that only one transaction number (TX/RX NO.) is assigned when you send
a document to several fax numbers in one operation.

Reports and Lists

11-3

TX (Transmission) REPORT
The FAX is factory-set to print a TX (transmission) REPORT only when an error
occurs during sending. To change this setting, see TX REPORT, p. 14-5.
If you set the FAX to print a report, a TX REPORT or an ERROR TX REPORT
similar to the ones below, will be printed depending on the setting you select.
27/12 2002 14:52 FAX 123 4567

CANON

001

TX REPORT
TRANSMISSION OK
TX/RX NO
CONNECTION TEL
SUBADDRESS

0003
1 432 2060

27/12 2002 14:59 FAX 123 4567

CANON

001

ERROR TX REPORT
TX FUNCTION WAS NOT COMPLETED
TX/RX NO
CONNECTION TEL
SUBADDRESS
CONNECTION ID
ST.TIME
USAGE T
PGS. SENT
RESULT

0004
20 545 8545
Canon EUROPA
27/12 14:59
00’18
1
NG

THE SLEREXE COMPANY LIMITED
SAPORS LANEOBOOLEODORSETOBH25 8ER
TELEPHONE BOOLE (945 13) 51617 – FAX 123456
Our Ref. 350/PJC/EAC
27 December, 2002
Dr. P. N. Cundall,
Mining Surveys Ltd.,
Holroyd Road,
Reading
Berks.

OK: TRANSMISSION SUCCESSFUL
NG: SOME OR NO PAGES SENT
NUMBER OF PAGES SENT
TRANSMISSION DURATION
TRANSMISSION TIME

11-4

Reports and Lists

IF YOU ENABLE THE

SETTING ( p. 14-5), THE FIRST PAGE OF THE
FAX WILL PRINT ON THE REPORT TO REMIND
YOU OF THE CONTENTS OF THE FAX.

Chapter 11

MULTI TX/RX (Transaction) REPORT
A MULTI TX/RX (transaction) REPORT similar to the one below, is printed when
you send the same document to several fax numbers, or when you poll multiple fax
numbers in one operation.
27/12 2002 17:23 FAX 123 4567

CANON

001

MULTI TX/RX REPORT

TX/RX NO
PGS.
TX/RX INCOMPLETE
TRANSACTION OK

0054
1
______
[
01] 905 795 1111
[) 01] 03 3758 2111
[) 02] 1 49 39 25 25
______

ERROR INFORMATION

Canon CANADA
Canon TOKYO
Canon FRANCE

RX (Reception) REPORT
The FAX is factory-set not to print an RX (reception) REPORT even if an error
occurs during reception. To change this setting, see RX REPORT, p. 14-5.
If you set the FAX to print a report, an RX REPORT similar to the one below, will
be printed.
27/12 2002 15:02 FAX 123 4567

CANON

001

RX REPORT
RECEPTION OK
5004
905 795 1111
Canon CANADA
27/12 14:59
01’59
4
OK

Reports and Lists

TX/RX NO
CONNECTION TEL
SUBADDRESS
CONNECTION ID
ST.TIME
USAGE T
PGS.
RESULT

OK: TRANSMISSION SUCCESFUL
NG: SOME OR NO PAGES RECEIVED
NUMBER OF PAGES RECEIVED
RECEPTION DURATION
RECEPTION TIME

Chapter 11

Reports and Lists

11-5

11-6

Reports and Lists

Chapter 11

Chapter 12
Maintenance
Periodic Cleaning.......................................................................................
• Cleaning the FAX’s Exterior .................................................................
• Cleaning the FAX’s Interior ..................................................................
• Cleaning the Scanner Components ........................................................

12-2
12-2
12-3
12-5

❏

Replacing the Toner Cartridge...................................................................

12-7

Maintenance

❏

Chapter 12

Maintenance

12-1

Periodic Cleaning
This section describes the necessary cleaning procedures for your FAX. Please note
the following before cleaning your unit:
• Be sure to disconnect the power cord before cleaning the FAX. Since documents
in memory are erased when the power is disconnected, print or send any
documents stored in memory before disconnecting the power cord ( p. 9-5).
• Do not use tissue paper, paper towels, or similar materials for cleaning; they can
stick to the components or generate static charges.

Never use volatile liquids such as thinners, benzene, acetone, or any other chemical
cleaner to clean the interior of the FAX; these can damage the unit’s components.
Caution

Cleaning the FAX’s Exterior
Follow this procedure to clean the FAX’s outer casing:

12-2

Disconnect the power cord from the FAX.

Wipe the FAX’s exterior with a clean, soft,
lint-free cloth moistened with water or diluted
dishwashing detergent solution.

When you are finished, reconnect the power
cord.

Maintenance

Chapter 12

Cleaning the FAX’s Interior
To prevent toner powder and paper dust from accumulating inside the FAX and
affecting print quality, clean the unit’s print area periodically.
Follow this procedure to clean inside the FAX:

Disconnect the power cord from the
FAX.

Lift the latch and open the front cover.

Caution

Do not open the front cover without
lifting the latch since this may
damage your unit.

Hold the toner cartridge by its handle
and remove it from the FAX.
• To avoid exposing the toner
cartridge to light, place it in its
protective bag or wrap it in a thick
cloth.

HANDLE

Use a clean, soft, dry, lint-free cloth to
remove any toner or paper debris from
the unit’s interior (shaded area in the
illustration).

Caution

• The fixing assembly becomes
extremely hot when the unit is in
use. Be very careful not to touch it
so as to avoid injury.
• Be careful not to touch the black
transfer charging roller since this
adversely affects print quality.

DO NOT TOUCH THE
FIXING ASSEMBLY

Maintenance

DO NOT TOUCH THE BLACK
TRANSFER CHARGING ROLLER

Chapter 12

Maintenance

12-3

12-4

When you are finished, reinsert the
toner cartridge. Hold the toner cartridge
by its handle and insert it into the FAX
as far as it will go, making sure that its
tabs are aligned with the rails inside the
unit.
• Always hold the toner cartridge by
its handle.

Use both hands to close the front cover.

Reconnect the power cord.

Maintenance

Chapter 12

Cleaning the Scanner Components
Follow this procedure to periodically check and clean the scanner components:

Disconnect the power cord from the
FAX.

Use both hands to gently open the
operation panel.
•

It only opens partially.

While holding the operation panel
open, clean these components:
❏

❏

Separation guide and separation
roller:
Wipe with a clean, soft, dry, lintfree cloth.
White sheet and scanning glass:
Wipe with a clean, soft, lint-free
cloth moistened with water, then
wipe with a clean, soft, dry, lintfree cloth.

SEPARATION
ROLLER
SCANNING GLASS
WHITE SHEET

•
Note

•
•

If the scanner components are
dirty, the documents you send or
copy will also be dirty.
Be sure to use a soft cloth to
avoid scratching the components.
Do not use tissue paper, paper
towels, or similar materials for
cleaning; they can stick to the
components or generate static
charges.

SEPARATION GUIDE

Clean the underside of the operation
panel (shaded area in the illustration).
Dirt and dust particles that collect
on the underside of the operation
panel affect the quality of the
documents you copy or send.

Maintenance

•

Chapter 12

Maintenance

12-5

Use a clean, soft, dry, lint-free cloth to
wipe any paper dust from the areas
surrounding the separation roller
(shaded area in the the illustration).

SEPARATION
ROLLER

When you are finished, close the
operation panel by pressing it down
from the centre.
•

12-6

Be sure to close the operation
panel until it locks into place, or
the unit will not function properly.

Reconnect the power cord.

Maintenance

Chapter 12

Replacing the Toner Cartridge
The only component of your FAX you will need to replace is the FX-3 toner
cartridge. Although Canon manufactures many different toner cartridges, the FX-3
toner cartridge is the only one designed for use with your FAX. To purchase this toner
cartridge, contact your local authorised Canon dealer or the Canon help line.
When
appears in the LCD, you may need to replace the toner
cartridge. However, it may also indicate that the toner inside the toner cartridge is
simply unevenly distributed. Before replacing the toner cartridge, follow this
procedure to distribute the toner evenly:

Remove the toner cartridge from the
FAX ( steps 1 to 4, below).

Gently rock the toner cartridge from
side to side a few times to distribute the
toner evenly inside it.

•

Poor print quality may result if the
toner is unequally distributed.

Reinsert the toner cartridge into the
FAX ( steps 8 and 9, p. 12-9).

If after following the procedure above,
remains in the LCD or
print quality does not improve, follow this procedure to replace the toner cartridge:

Remove any documents and printouts
from the FAX.

2
3

Make sure the FAX is plugged in.
Lift the latch and open the front cover.

Maintenance

Caution

Do not open the front cover without
lifting the latch since this may
damage your unit.

Chapter 12

Maintenance

12-7

Hold the toner cartridge by its handle
and remove it from the FAX.
•

Discard the old toner cartridge
immediately according to the local
laws and regulations for disposal
of consumables. To recycle your
used toner cartridge, simply follow
the instructions included with your
new FX-3 toner cartridge.
HANDLE

Remove the new FX-3 toner cartridge
from its protective bag.
•

Gently rock the toner cartridge from
side to side a few times to distribute the
toner evenly inside it.
•

Save the protective bag in case you
need to repack the toner cartridge
at a later date.

Poor print quality may result if the
toner is unequally distributed.

Place and support the toner cartridge on
a flat, clean surface, then gently pull on
the plastic tab to remove the plastic
seal.
•

Use a firm, even pull to avoid
breaking the seal.

SIDE VIEW

PULL WITHIN
THIS RANGE

TOP VIEW
PULL WITHIN
THIS RANGE

12-8

Maintenance

Chapter 12

Hold the toner cartridge by its handle
and insert it into the FAX as far as it
will go, making sure that its tabs are
aligned with the rails inside the unit.
•

Use both hands to close the front cover.

Maintenance

Always hold the toner cartridge by
its handle.

Chapter 12

Maintenance

12-9

12-10

Maintenance

Chapter 12

Chapter 13

❏

Clearing Jams.............................................................................................
• Jams in the ADF ....................................................................................
• Paper Jams .............................................................................................
Jams in the Paper Delivery Slots ........................................................
Jams Inside the Unit............................................................................

13-2
13-2
13-3
13-3
13-3

❏

LCD Messages ...........................................................................................

13-8

❏

Paper Feeding Problems............................................................................. 13-13

❏

Faxing Problems ........................................................................................ 13-13
• Sending Problems .................................................................................. 13-13
• Receiving Problems ............................................................................... 13-15

❏

Copying Problems...................................................................................... 13-17

❏

Telephone Problems................................................................................... 13-18

❏

Printing Problems....................................................................................... 13-18

❏

General Problems....................................................................................... 13-20

❏

If You Cannot Solve a Problem ................................................................. 13-21

❏

If a Power Cut Occurs................................................................................ 13-22

Troubleshooting

13-1

Troubleshooting

Chapter 13
Troubleshooting

Clearing Jams
Jams in the ADF
When a document jams or misfeeds in the ADF, the LCD displays CHECK
DOCUMENT.
Follow this procedure to clear the document jam:
You do not need to unplug the FAX when clearing document jams.
Note

Press Stop.

Use both hands to gently open the
operation panel.
•
•

It only opens partially.
Do not try to pull the document out
without opening the operation
panel since you may tear or
smudge the document.

While holding the operation panel
open, remove the document.
•
•

Pull it gently in either direction.
If a multipage document is loaded,
remove the entire document from
the ADF.
If the paper does not pull out easily,
do not force it. Contact your local
authorised Canon dealer or the
Canon help line.

Note

When you are finished, close the
operation panel by pressing it down
from the centre.
•

13-2

Be sure to close the operation
panel until it locks into place, or
the unit will not function properly.

Troubleshooting

Chapter 13

When paper jams in the FAX, the LCD displays . Try clearing
the jam by following the procedure in Jams in the Paper Delivery Slots below. If this
does not clear the jam, follow the procedure in Jams Inside the Unit.

Jams in the Paper Delivery Slots
Follow this procedure to clear a paper jam in the paper delivery slots:
You do not need to unplug the FAX when clearing paper jams.
Note

Gently pull any jammed paper out of
the unit as shown.

Remove the paper stack from the multipurpose tray and reload it ( p. 2-16).

If the paper jam occurred while a fax was being received into the FAX’s memory, that fax
will print automatically when the jam is cleared.
Note

Jams Inside the Unit
Follow this procedure to clear a paper jam inside the unit:
You do not need to unplug the FAX when clearing paper jams.
Note

Lift the latch and open the front cover.

Caution

Chapter 13

Do not open the front cover without
lifting the latch since this may
damage your unit.

Troubleshooting

13-3

Troubleshooting

Paper Jams

Hold the toner cartridge by its handle
and remove it from the FAX.
•

To avoid exposing the toner
cartridge to light, place it in its
protective bag or wrap it in a thick
cloth.

HANDLE

Move the paper release lever back.

Caution

• The fixing assembly becomes
extremely hot when the unit is in
use. Be very careful not to touch it
so as to avoid injury.
• Be careful not to touch the
transfer charging roller since this
adversely affects print quality.

DO NOT TOUCH THE
FIXING ASSEMBLY
DO NOT TOUCH THE BLACK
TRANSFER CHARGING

13-4

Troubleshooting

Chapter 13

Locate the paper jam and clear it as
explained on the following pages.

Troubleshooting

1 MULTI-PURPOSE
TRAY AREA
2 FIXING ASSEMBLY AREA

1 Multi-purpose tray area:
Hold the unit steady and carefully pull
the jammed paper straight out from the
unit.
•

•

Chapter 13

Do this carefully to prevent tearing
the jammed paper. If you do tear it,
be sure to remove any torn pieces
from the unit since these will cause
paper to jam again.
The toner on the paper will not have
been fixed to the paper yet, so remove
the jammed paper carefully to avoid
soiling the inside of the unit. Loose
toner powder inside the unit may
adversely affect print quality.
Loose toner powder can soil any
surface; protect yourself and your
work area. Remove immediately any
toner powder from yourself or your
clothing with cold water.

Troubleshooting

13-5

2 Fixing assembly area:
Top edge of the jammed paper in the
fixing assembly:
Push the jammed paper back , then pull
it carefully towards you to remove it .

The fixing assembly becomes
extremely hot when the unit is in
use. Be very careful not to touch it
so as to avoid injury.

Caution

2
1

DO NOT TOUCH THE
FIXING ASSEMBLY

Top edge of the jammed paper has
passed through the fixing assembly:
Pass the jammed paper under the roller.

Use both hands to carefully pull out the
jammed paper.
•

13-6

Do this carefully to prevent tearing
the jammed paper. If you do tear it,
be sure to remove any torn pieces
from the unit since these will cause
paper to jam again.

Troubleshooting

Chapter 13

Note

Chapter 13

Troubleshooting

Always hold the toner cartridge by
its handle.

6
7

Move the paper release lever forward.

Reload paper in the multi-purpose tray
( p. 2-16).

Use both hands to close the front cover.

If you are experiencing repeated paper jams, it may be due to the paper you are using:
– Tap the paper on a flat surface before stacking it in the multi-purpose tray.
– Check that the paper you are using meets the requirements for your unit ( p. 5-2).
– Make sure you have completely removed any scraps of paper from inside the FAX.
Not doing so will cause paper to jam again.

Troubleshooting

13-7

LCD Messages
The following messages are displayed in the LCD when the FAX is performing a
task, or when it encounters an error. The error code appears in the ACTIVITY
REPORT ( p. 11-3).

Messsage

Error Code

Cause

AUTO REDIAL

—

The unit is waiting to redial Wait for the unit to automatically
the other party’s fax
redial the fax number ( p. 7-9).
number because the line
was busy or the other party
did not answer when you
tried to send the document.

BUSY/NO SIGNAL

#018

The fax/telephone number
you dialled is busy.

Try sending the document at a later
time.

The fax number dialled
was incorrect.

Check the fax number and dial again.

The other party’s fax
machine is not working.

Contact the other party and have them
check their fax machine.

The other party is not using
a G3 fax machine.

Contact the other party to check that
they are using a G3 fax machine.

The telephone line type
setting on your unit is
incorrect.

Set your unit for your telephone line
type ( p. 3-8).

The receiving fax machine
did not answer within
55 seconds (after all
automatic redialling
attempts).

Contact the other party and have them
check their fax machine. You can try
to send the document using manual
sending via the handset ( p. 7-6).
For an overseas call, add pauses to the
registered number ( p. 9-2).

The toner inside the toner
cartridge may be unevenly
distributed.

Redistribute the toner inside the toner
cartridge ( p. 12-7). If the message
remains, replace the toner cartridge
( p. 12-7).

The toner cartridge is
empty.

Replace the toner cartridge
( p. 12-7).

CHANGE CARTRIDGE

13-8

Troubleshooting

—

Action

Chapter 13

Error Code

Cause

Action

CHECK COVER

—

The front cover is open.

Close the front cover.

CHECK DOCUMENT

#001

A document is jammed in
the ADF.

Clear the document jam (
Then start again.

CHECK PAPER SIZE

—

The size of the paper in the
multi-purpose tray and that
specified in the PAPER
SIZE setting are different.

Load the correct paper size
( p. 2-16) or change the PAPER
SIZE setting ( p. 5-7) to match the
size of the paper loaded in the multipurpose tray.

No subaddress and/or
password has been entered
on your unit, or the
subaddress and/or
password do not match the
settings on the other party’s
fax machine.

Make sure the subaddress and/or
password match the settings on the
other party’s fax machine
( p. 9-10).

#008

No subaddress and/or
password has been entered
on the other party’s
machine, or the subaddress
and/or password do not
match the settings on your
unit.

Contact the other party to enter the
correct subaddress and/or password.

—

The toner cartridge may be
defective.

Reinstall the toner cartridge
( p. 2-13). If the message remains
in the LCD, replace the toner
cartridge ( p. 12-7).

CHECK POLLING ID

CHECK PRINTER

#021

The unit is connected to an
uninterruptible power
supply (UPS).

p. 13-2).

Make sure the unit is plugged into an
AC outlet.

In either case, if the error does not
clear, try unplugging the unit. Wait
five seconds, then plug it back in. If
the message remains in the LCD,
contact your local authorised Canon
dealer or the Canon help line.

Chapter 13

Troubleshooting

13-9

Troubleshooting

Messsage

CHK SUBADDR/PSWD

CLEAR PAPER JAM

Error Code

Cause

Action

#083/12

You attempted to send a
document or poll another
fax machine with the
incorrect subaddress and/or
password.

Contact the other party to check their
settings. Change your settings if
necessary ( pp. 6-3, 6-8, 9-10).

There is a paper jam.

Clear the paper jam ( p. 13-3), then
reload paper in the multi-purpose tray
( p. 2-16).

—

DOC. TOO LONG

#003

The document is longer
than 1 metre.

Use a copier to make a reduced copy
of the document and then send the
copy.

ECM RX

—

The unit is receiving a fax
using Error Correction
Mode (ECM).

Receiving with ECM may take longer
than normal receptions. Turn off
ECM if you need to receive quickly,
or if you know your local lines are in
good condition ( ECM RX, p. 14-7).

ECM TX

—

The unit is sending a fax
using Error Correction
Mode (ECM).

Sending with ECM may take longer
than normal transmissions. Turn off
ECM if you need to transmit quickly,
or if you know your local lines are in
good condition ( ECM TX, p. 14-6).

LOAD PAPER

—

The multi-purpose tray is
empty.

Load paper in the multi-purpose tray
( p. 2-16), then press Stop.

MEMORY FULL

#037

The unit’s memory is full
because it has received too
many documents, or a very
long or detailed document.

Print any documents stored in
memory ( p. 9-6). Then start again.

The unit’s memory is full
because you tried to send or
copy too many pages at
once, or a very long or
detailed document.

Divide the document and send or
copy each part separately. To free up
space in the unit’s memory, print,
send, or delete any documents in
memory you no longer need
( p. 9-5).

13-10

Troubleshooting

Chapter 13

Error Code

Cause

Action

—

Shows the percentage of
memory currently in use.

If you need more space, wait for the
unit to send any faxes. Also, print,
send, or delete any documents in
memory you no longer need
( p. 9-5).

#012

The other party’s fax
machine is out of paper or
its memory is full.

Contact the other party and have them
load paper in their fax machine or free
up space in their fax machine’s
memory.

#022

The one-touch speed
dialling button or coded
speed dialling code you
entered has not been
registered.

—

You entered an invalid
number.

Enter a valid number.

#084

You attempted to poll a fax
machine with a password,
but the other party has not
set a password or their fax
machine does not support
polling with a password.

Contact the other party to check their
settings. If their fax machine does not
support polling with a password,
delete the password you have
registered ( pp. 6-3, 6-8, 6-10).

You attempted to send a
document with a password,
but the other party’s fax
machine does not support
reception with a password.

Contact the other party to check their
settings. If their fax machine does not
support reception with a password,
delete the password you have
registered ( pp. 6-3, 6-8).

Chapter 13

#081

Troubleshooting

13-11

Troubleshooting

Messsage

Error Code

Cause

Action

—

The unit received the fax in
memory because paper or
toner ran out, or a paper
jam occurred during
reception.

Load paper in the multi-purpose tray
( p. 2-16), replace the toner
cartridge ( p. 12-7), or clear the
paper jam ( p. 13-3).

You attempted to poll a fax
machine with a subaddress,
but the other party has not
set a subaddress or their fax
machine does not support
polling with a subaddress.

Contact the other party to check their
settings. If their fax machine does not
support polling with a subaddress,
delete the subaddress you have
registered ( pp. 6-3, 6-8, 9-10).

You attempted to send a
document with a
subaddress, but the other
party’s fax machine does
not support reception with
a subaddress.

Contact the other party to check their
settings. If their fax machine does not
support reception with a subaddress,
delete the subaddress you have
registered ( pp. 6-3, 6-8).

#082

#080

—

You pressed Stop to cancel
a transaction.

—

nnnn

—

The number shown (nnnn)
is a unique identification
number assigned to the
document you are sending
or receiving.

This number appears in reports so you
can identify transactions. Write the
number down if you will need it later.

nnnn
nnn

!"#

—

The unit is sending a
document and its memory
is full.

The unit continues to send the
document as memory becomes
available.

13-12

Troubleshooting

Chapter 13

■ Paper does not feed properly.

The multi-purpose tray may contain too many sheets.
• Make sure you load the correct quantity ( p. 5-2).
The paper may not be loaded correctly.
• Make sure the paper stack is loaded correctly in the multi-purpose tray
( p. 2-16).

■ Multiple sheets feed together into the FAX.
The paper may not be loaded correctly.
• Make sure the paper stack is loaded correctly in the multi-purpose tray
( p. 2-16).

The multi-purpose tray may contain too many sheets.
• Make sure you load the correct quantity ( p. 5-2).
Different types of paper may be loaded in the multi-purpose tray.
• Load only one type of paper.
• Make sure you load paper that meets the requirements for the FAX
( p. 5-2).
• Let the paper run out before refilling the multi-purpose tray. Avoid mixing
new stock with paper already loaded.

■ Repeated paper jams occur.
The paper you are using may be causing the jams.
• Make sure you load paper that meets the requirements for the FAX
( p. 5-2).

Faxing Problems
Sending Problems
■ Cannot send a fax.
The FAX may not be set for the correct telephone line type.
• Make sure the FAX is set for the correct telephone line type (
The document may not be loaded correctly.
• Make sure the document is loaded correctly in the ADF (
• Make sure the operation panel is closed.

p. 3-8).

p. 4-3).

The one-touch speed dialling button or coded speed dialling code you
entered may not be registered correctly.
• Check that the speed dialling settings are registered correctly
( Chapter 6).

Chapter 13

Troubleshooting

13-13

Troubleshooting

Paper Feeding Problems

You dialled or have been provided with an incorrect number.
• Dial the number again, or check that you have the correct number.
The other party’s fax machine may be out of paper.
• Contact the other party and ask them to make sure paper is loaded in their
fax machine.
There may be other documents being sent from memory.
• Allow time for those documents to finish sending.

p. 11-3).

An error may have occurred during sending.
• Print an ACTIVITY REPORT and check for an error code (

The telephone line may not be working properly.
• Make sure there is a dial tone when you press Hook or when you lift the
handset of any external device connected to the FAX. If there is no dial tone,
contact your local telephone company.
The receiving fax machine may not be a G3 fax machine.
• Make sure the receiving fax machine is compatible with your FAX (which
is a G3 fax machine).
The subaddress and/or password are incorrect.
• If you registered a subaddress/password under a speed dialling button or
code, make sure they match the other party’s settings.

■ Faxes sent from the FAX are spotted or dirty.

The receiving fax machine may not be working properly.
• Check the FAX by making a copy ( p. 10-2). If the copy is clear, the
problem may be in the receiving fax machine. If the copy is spotted or dirty,
clean the scanner components ( p. 12-5).

The document may not be loaded correctly.
• Make sure the document is loaded correctly in the ADF (

p. 4-3).

■ Cannot send using Error Correction Mode (ECM).
The other party’s fax machine may not support ECM.
• If this is the case, the document is sent without ECM.

ECM may be disabled.
• Make sure ECM on your FAX is enabled ( ECM TX, p. 14-6).
• Contact the other party to check if ECM on their fax machine is enabled.

13-14

Troubleshooting

Chapter 13

The telephone lines may be in poor condition, or you may have a bad
connection.
• Lower the transmission speed ( TX START SPEED, p. 14-10).

Note

If none of these solutions solve the problem, unplug the FAX and wait for at least five
seconds. Then plug it back in and try sending again. If you still cannot send, contact your
local authorised Canon dealer or the Canon help line.

Receiving Problems
■ Cannot receive a fax automatically.
The FAX may not be set to receive automatically.
• For the FAX to receive faxes automatically, the receive mode must be set to
FAX ONLY MODE, Fax/Tel Mode, ANS.MACHINE MODE, or NET SWITCH*
( Chapter 8). If you have set ANS.MACHINE MODE, confirm that an
answering machine is connected to the FAX and that it is turned on with an
outgoing message properly recorded ( p. 8-10).

The FAX may have a document stored in memory, leaving little or no
memory available.
• Print, send, or delete any documents stored in memory ( p. 9-5).

An error may have occurred during reception.
• Check the LCD for an error message ( p. 13-8).
• Print an ACTIVITY REPORT and check for an error code (
The multi-purpose tray may be empty.
• Make sure paper is loaded in the multi-purpose tray (

p. 11-3).

p. 2-16).

The telephone line cord may not be connected properly.
• Make sure it is connected properly ( p. 2-6).

■ No automatic switching between telephone and fax calls.
The FAX may not be set to switch automatically between telephone and fax
calls.
• For the FAX to switch automatically, the receive mode must be set to Fax/
Tel Mode, ANS.MACHINE MODE, or NET SWITCH* ( Chapter 8). If you
have set ANS.MACHINE MODE, confirm that an answering machine is
connected to the FAX and that it is turned on with an outgoing message
properly recorded ( p. 8-10).

The FAX may have a document stored in memory, leaving little or no
memory available.
• Print, send, or delete any documents stored in memory ( p. 9-5).

Chapter 13

NET SWITCH is available for certain countries only.

Troubleshooting

13-15

Troubleshooting

■ Errors occur frequently while sending.

An error may have occurred during reception.
• Check the LCD for an error message ( p. 13-8).
• Print an ACTIVITY REPORT and check for an error code (

p. 11-3).

p. 2-16).

The multi-purpose tray may be empty.
• Make sure paper is loaded in the multi-purpose tray (

The other party’s fax machine may not send the CNG signal that tells your
FAX that the incoming call is a fax call.
• Some fax machines cannot send this signal. In such cases, you will have to
receive the fax manually ( p. 8-8).

■ Cannot receive a document manually.
You may have disconnected the call by pressing Start/Copy or dialling the
remote receiving ID after hanging up.
• Always press Start/Copy or dial the remote receiving ID before hanging up.
Otherwise you will disconnect the call ( p. 8-8).

■ Print quality is poor.
You may not be using the correct paper type.
• Make sure you load paper that meets the requirements for the FAX
( p. 5-2).

The other party’s fax machine may not be functioning properly.
• The sending fax machine usually determines the fax’s quality. Contact the
other party and have them check that the scanning components of their fax
machine are clean.

Error Correction Mode (ECM) may be disabled.
• Make sure ECM is on ( ECM RX, p. 14-7).

■ Faxes do not print.

p. 2-13).

The toner cartridge may not be installed properly.
• Make sure the toner cartridge is installed properly (

The toner cartridge may need to be replaced.
• Replace the toner cartridge ( p. 12-7).

■ Received faxes print blotched or unevenly.
The telephone lines may be in poor condition, or you may have a bad
connection.
• Error Correction Mode (ECM) sending/receiving should eliminate such
problems. However, if the telephone lines are in poor condition, you may
have to try again.
The other party’s fax machine may not be functioning properly.
• The sending fax machine usually determines the fax’s quality. Contact the
other party and have them check that the scanning components of their fax
machine are clean.

13-16

Troubleshooting

Chapter 13

■ Cannot receive using Error Correction Mode (ECM).
The other party’s fax machine may not support ECM.
• If this is the case, the document is received without ECM.

ECM may be disabled.
• Make sure ECM on your FAX is enabled ( ECM RX, p. 14-7).
• Contact the other party to check if ECM on their fax machine is enabled.

■ Errors occur frequently while receiving.
The telephone lines may be in poor condition, or you may have a bad
connection.
• Lower the reception speed ( RX START SPEED, p. 14-10).

The other party’s fax machine may not be functioning properly.
• Contact the other party and have them check that their fax machine is
functioning properly.

Copying Problems
■ Cannot make copies.
The document may not be loaded correctly.
• Make sure the document is loaded correctly in the ADF (
• Make sure the operation panel is closed.

p. 4-3).

The document may not meet the requirements for the FAX.
• Make sure you load documents that meet the requirements for the FAX
( p. 4-2).

■ MEMORY FULL appears in the LCD when making
multiple copies.
The FAX’s memory is full.
• Print, send, or delete any documents stored in memory (
space in the FAX’s memory, then start again.

p. 9-5) to free up

The document you are copying may have too many graphics.
• If multiple pages are being copied, separate the pages into smaller stacks. If
not, make the desired number of copies one at a time as needed.
For additional troubleshooting, see Printing Problems, p. 13-18.
Note

Chapter 13

Troubleshooting

13-17

Troubleshooting

p. 12-7). If the problem

Toner may be low or unevenly distributed.
• Redistribute the toner inside the toner cartridge (
persists, replace the toner cartridge ( p. 12-7).

Telephone Problems
■ Cannot dial.

The telephone line cord may not be connected properly.
• Make sure it is connected properly ( p. 2-6).
The power cord may not be plugged in securely.
• Check that the power cord is plugged securely into the FAX and into the wall
outlet ( p. 2-8). If the unit is plugged into a power strip, make sure the
power strip is plugged in and turned on.

p. 3-8).

The FAX may not be set for the correct telephone line type.
• Make sure the FAX is set for the correct telephone line type (

■ Optional handset or telephone disconnects while you are
talking.
The power cord may not be plugged in securely.
• Check that the power cord is plugged securely into the FAX and into the wall
outlet ( p. 2-8). If the unit is plugged into a power strip, make sure the
power strip is plugged in and turned on.

The optional handset or telephone cord may be defective.
• Check the cord by substituting with another cord.

Printing Problems
■ Alarm light is lit and the FAX beeps while printing.

The FAX may have a paper jam.
• Clear the paper jam ( p. 13-3).
• If the FAX has no paper jam, unplug the unit and wait five seconds, then
plug it back in. If the Alarm light remains lit, contact your local authorised
Canon dealer or the Canon help line.

■ Nothing prints.
The power cord may not be plugged in securely.
• Check that the power cord is plugged securely into the FAX and into the wall
outlet ( p. 2-8). If the unit is plugged into a power strip, make sure the
power strip is plugged in and turned on.

13-18

Troubleshooting

Chapter 13

The toner cartridge may need to be replaced.
• Replace the toner cartridge ( p. 12-7).

■ Printout does not match paper size.
The paper may not be loaded correctly.
• Make sure the paper stack is loaded correctly in the multi-purpose tray
( p. 2-16).

■ Printout is skewed.
The paper may not be loaded correctly.
• Make sure the paper stack is loaded correctly in the multi-purpose tray
( p. 2-16).
• Make sure the paper delivery slots are clear.

■ Paper jams occur.

You may not be using the correct paper delivery slot.
• Select the correct paper delivery slot ( p. 5-4).

■ Printout is not clear.
You may not be using the correct paper type.
• Make sure you load paper that meets the requirements for the FAX
( p. 5-2).

You may be printing on the wrong side of the paper.
• Some papers have a “right” side for printing. If the print quality is not as
clear as you would like it to be, try turning the paper over and printing on the
other side.

■ Printout has vertical white streaks.

p. 12-7). If the problem

Toner may be low or unevenly distributed.
• Redistribute the toner inside the toner cartridge (
persists, replace the toner cartridge ( p. 12-7).

Chapter 13

Troubleshooting

13-19

Troubleshooting

You may not have removed the plastic seal from the toner cartridge.
• Make sure you install the toner cartridge properly ( p. 2-13).

General Problems
■ FAX has no power.
The power cord may not be plugged in securely.
• Check that the power cord is plugged securely into the FAX and into the wall
outlet ( p. 2-8). If the unit is plugged into a power strip, make sure the
power strip is plugged in and turned on.

The power cord may not be supplying power.
• Check the power cord by substituting with another, or by using a voltmeter
to test it for continuity.

■ Nothing appears in the LCD.
The power cord may not be plugged in securely.
• Check that the power cord is plugged securely into the FAX and into the wall
outlet ( p. 2-8). If the unit is plugged into a power strip, make sure the
power strip is plugged in and turned on. If the LCD remains blank, unplug
the unit and wait five seconds, then plug it back in. If the LCD still remains
blank, contact your local authorised Canon dealer or the Canon help line.

13-20

Troubleshooting

Chapter 13

If you cannot solve the problem after having referred to the information in this
chapter, contact your local authorised Canon dealer or the Canon help line.
Canon’s support personnel are trained in the technical support of Canon’s products
and will able to help you with your problem.
Attempting to repair the FAX yourself may void the limited warranty.
Note

Caution

If the FAX makes strange noises, emits smoke or strange smells, unplug it
immediately and contact your local authorised Canon dealer or the Canon help line.
Do not attempt to disassemble or repair the unit yourself.

If you need to contact Canon directly, make sure you have the following information:

Chapter 13

•

Product name
FAX-L240 or FAX-L290

•

Serial number
The serial number is on the label located at the back of the unit.

•

Place of purchase

•

Nature of problem

•

Steps you have taken to solve the problem and the results

Troubleshooting

13-21

Troubleshooting

If You Cannot Solve a Problem

If a Power Cut Occurs
If power is suddenly lost due to a power cut or accidental unplugging, a built-in
battery retains the FAX’s settings. However, any documents stored in memory will
be lost.
During a power cut, functions are limited as follows:
• You cannot make telephone calls from the optional handset. Also, depending on
the telephone, you may not be able to make telephone calls.
• You cannot send, receive, or copy documents.
• You can receive telephone calls from the optional handset or telephone
connected to your unit.
When power is restored, the FAX automatically prints a MEMORY CLEAR
REPORT that lists the documents that were deleted from memory as a result of the
power cut.
27/12 2002 16:48 FAX 123 4567

CANON

001

MEMORY CLEAR REPORT

MEMORY FILES DELETED
TX/RX NO
0046
0047

Note

13-22

MODE
TRANSMIT
B’CAST

0048

DEL SQ BDCST

0049

DELAYED TX

CONNECTION TEL/ID
[)
[
[)
[
[
[

01]
01]
02]
03]
04]
08]

Canon TOKYO
Canon CANADA
Canon FRANCE
Canon ITALIA
Canon U.S.A.
Canon OPTICS

PGS.

SET TIME

3 27/12
1 27/12

ST. TIME

16:03
16:08

1 27/12

16:15

2 27/12

16:36

20:00
20:00
22:00

If the toner cartridge is empty or there is no paper in the multi-purpose tray when power is
restored, the LCD displays
or

. In these cases, the

will not be printed even after the toner cartridge is replaced or
paper is loaded.

Troubleshooting

Chapter 13

Chapter 14

❏

Understanding the Menu System ...............................................................
• Printing a List to Check the Current Settings ........................................
• Accessing the Menus .............................................................................

14-2
14-2
14-3

❏

USER SETTINGS Menu ...........................................................................

14-4

❏

REPORT SETTINGS Menu ......................................................................

14-5

❏

TX (Transmission) SETTINGS Menu.......................................................

14-6

❏

RX (Reception) SETTINGS Menu ............................................................

14-7

❏

PRINTER SETTINGS Menu.....................................................................

14-8

❏

POLLING BOX Menu...............................................................................

14-9

❏

SYSTEM SETTINGS Menu...................................................................... 14-10

Summary of Settings

14-1

Summary of Settings

Chapter 14
Summary of Settings

Understanding the Menu System
The FAX menu system allows you to customise the way your unit operates. It
consists of seven menus, each containing settings that control different functions of
your FAX.

Before adjusting any settings, you may want to print the USER’S DATA LIST to
check the current settings ( below).

Printing a List to Check the Current Settings

You can print the USER’S DATA LIST to check the current settings of your FAX as
well as the registered sender information ( p. 3-5).
Follow this procedure to print the USER’S DATA LIST:

Open the one-touch speed dial panel.

Press Report.

Use

Press Set.
•

ACTIVITY REPORT

N or M to select USER DATA LIST.

USER DATA LIST
PRINTING REPORT

The FAX prints the USER’S DATA
LIST.

The sender information is shown at the beginning of the list. The current settings of
the FAX are listed after this.
27/12 2002 17:23 FAX 123 4567

CANON

001

USER’S DATA LIST
1. USER SETTINGS
UNIT TELEPHONE #
UNIT NAME
TX TERMINAL ID
TTI POSITION
TELEPHONE # MARK
SCANNING CONTRAST
OFFHOOK ALARM
VOLUME CONTROL
CALLING VOLUME
KEYPAD VOLUME
ALARM VOLUME
LINE MONITOR VOL.
RX CALL LEVEL
TYPE

14-2

Summary of Settings

123 4567
CANON
ON
OUTSIDE IMAGE
FAX
STANDARD
ON
2
2
2
2
HIGH
TOUCH TONE

Chapter 14

Accessing the Menus
Follow this procedure to access the different menus:
Open the one-touch speed dial panel.

Press Data Registration.

DATA REGSTRATION

Press Set.

USER SETTINGS

Use
•

Summary of Settings

N or M to select the menu you want.

You can select from the following:
– USER SETTINGS ( p. 14-4)
– REPORT SETTINGS ( p. 14-5)
– TX SETTINGS ( p. 14-6)
– RX SETTINGS ( p. 14-7)
– PRINTER SETTINGS ( p. 14-8)
– POLLING BOX ( p. 14-9)
– SYSTEM SETTINGS ( p. 14-10)

Press Set to access the settings under the
menu you selected.

Refer to the appropriate table ( following
pages) and use these guidelines to select and
register settings:

❏
❏

Chapter 14

ECM RX

Ex:

15:00

❏

Ex:

N M

Use
or
to scroll through the
settings.
To register a setting or access subsettings, press Set.
To return to a previous level, press Data
Registration.
• For your settings to be registered, be
sure to press Set after making a
selection or entering information.
• If at any stage you wish to return to
standby mode, press Stop.
• If you pause for more than 60
seconds while accessing a menu, the
unit will automatically return to
standby mode.

When you are finished, press Stop to return to
standby mode.

FaxOnly

Summary of Settings

14-3

USER SETTINGS Menu
For details on accessing the settings below, see p. 14-3.
The selectable settings and the default settings vary depending on the country where you have
purchased the FAX. The values shown here are average values.
Setting

Description

DATE & TIME

Sets the current date and time (

UNIT TELEPHONE #

Enters the fax/telephone number you want to appear at the
top of each fax page you send ( p. 3-6).

UNIT NAME

Enters the name or company name you want to appear at
the top of each fax page you send ( p. 3-6).

TX TERMINAL ID

Enables/disables printing of the sender information
( p. 3-5).

TTI POSITION

p. 3-6).

Selects whether the sender information is positioned
inside or outside the image area ( p. 3-5).

p. 3-5).

TELEPHONE # MARK Selects the prefix for the unit number (

p. 7-3).

Sub-Settings

ON
OFF
OUTSIDE IMAGE
INSIDE IMAGE
FAX
TEL

SCAN CONTRAST

Selects the scanning contrast (

STANDARD
DARKER
LIGHTER

OFFHOOK ALARM

Enables/disables the off hook alarm that alerts you that
the handset is not seated properly in its cradle.

ON
OFF

VOLUME CONTROL

Sets the volume of the FAX sounds.

CALLING VOLUME

Selects the ring volume when the FAX detects a voice
call.

1/2/3

KEYPAD VOLUME

Selects the keypad touch beep volume.

0 (off)/1/2/3

ALARM VOLUME

Selects the error alarm volume.

0 (off)/1/2/3

LINE MONITOR VOL Selects the line monitor volume (sound during dialling).

0 (off)/1/2/3

RX CALL LEVEL

Selects the ring type for incoming calls.

TEL LINE TYPE

Selects the telephone line type setting for your FAX
( p. 3-8).

TOUCH TONE
ROTARY PULSE

R-KEY SETTING

Enables dialling through a switchboard.
If you select PBX, you can select additional sub-settings
( p. 3-9).

PSTN
PBX

14-4

Summary of Settings

HIGH
STANDARD

Chapter 14

REPORT SETTINGS Menu
For details on accessing the settings below, see p. 14-3.
The selectable settings and the default settings vary depending on the country where you have
purchased the FAX. The values shown here are average values.
Description

TX REPORT

Enables/disables automatic printing of a TX
(transmission) REPORT ( p. 11-4).
: Prints a report only when a
transmission error occurs.

: Prints a report every time you send a
document.

: No report is printed.

Sub-Settings

PRINT WITH IMAGE If you select or

above, this setting enables/disables printing of the first
page of the fax under the report.

RX REPORT

Enables/disables automatic printing of an RX (reception)
REPORT ( p. 11-5).

: No report is printed.
: Prints a report only when a
reception error occurs.

: Prints a report every time you receive a
document.

ACTIVITY REPORT

Enables/disables automatic printing of an ACTIVITY
REPORT after every 20 transactions ( p. 11-3).

Chapter 14

PRINT ERROR ONLY
OUTPUT YES
OUTPUT NO

ON
OFF
OUTPUT NO
PRINT ERROR ONLY
OUTPUT YES

AUTO PRINT ON
AUTO PRINT OFF

Summary of Settings

14-5

Summary of Settings

Setting

TX (Transmission) SETTINGS Menu
For details on accessing the settings below, see p. 14-3.
The selectable settings and the default settings vary depending on the country where you have
purchased the FAX. The values shown here are average values.
Setting

Description

Sub-Settings

ECM TX

Enables/disables Error Correction Mode (ECM) during
transmission.

ON
OFF

MID PAUSE SET

Selects the length of a pause entered within a fax/
telephone number with the Redial/Pause button.

2 SEC
(1 to 15)

AUTO REDIAL

Enables/disables automatic redialling if the other party’s
line is busy on the first attempt ( p. 7-9).

ON
OFF

REDIAL TIMES

Selects the number of redial attempts.

2 TIMES
(1 to 10)

REDIAL INTERVAL

Selects the time interval between redial attempts.

2 MIN.
(2 to 99)

Enables/disables automatic scanning of documents after
the fax number is entered.
ON: Scanning begins automatically five seconds after
entering the fax number (10 seconds if sending to multiple
fax numbers).
OFF: Scanning does not start automatically. (You need to
press Start/Copy to begin scanning.)

ON
OFF

TIME OUT

14-6

Summary of Settings

Chapter 14

RX (Reception) SETTINGS Menu
For details on accessing the settings below, see p. 14-3.

Setting

Description

Sub-Settings

ECM RX

Enables/disables Error Correction Mode (ECM) during
reception.

ON
OFF

RX MODE

Selects the receive mode ( Chapter 8).
If you select
, you can select
additional sub-settings ( p. 8-5).

FAX ONLY MODE
NET SWITCH*
FAX/TEL AUTO SW

INCOMING RING

When the
setting is set to
or

, this setting enables/disables ringing
when the FAX receives a call.**

OFF
ON

Selects the number of rings before the FAX begins
receiving.

2 TIMES
(1 to 99)

When the receive mode is set to

, this
setting determines if the FAX switches to fax receive
mode after it rings for a specified time.

OFF
ON

If you select above, this setting selects the length of
time the FAX rings before switching to fax receive mode.

15 SEC
(1 to 99)

Enables/disables remote receiving.

ON
OFF

If you select above, this setting selects the remote
receiving ID.

25
(00 to 99)

MEMORY RX

Enables/disables reception of a document in the FAX’s
memory when a problem occurs during reception.

ON
OFF

RX PAGE FOOTER

Enables/disables printing of the reception date and time,
page number, and transaction number (TX/RX NO.) at the
bottom of each received fax page.

OFF
ON

RING COUNT
MAN/AUTO SWITCH
F/T RING TIME
REMOTE RX
REMOTE RX ID

*
**

This setting is available for certain countries only.
Even if you have set
to , ringing will only occur if you have connected the optional
handset or a telephone to your unit.

Chapter 14

Summary of Settings

14-7

Summary of Settings

The selectable settings and the default settings vary depending on the country where you have
purchased the FAX. The values shown here are average values.

PRINTER SETTINGS Menu
For details on accessing the settings below, see p. 14-3.
The selectable settings and the default settings vary depending on the country where you have
purchased the FAX. The values shown here are average values.
Setting

Description

Sub-Settings

RX REDUCTION

Enables/disables reduction of faxes to fit on the paper
loaded in the multi-purpose tray.

ON
OFF

If you select , you can select the direction of the
reduction.

VERTICAL ONLY
HORIZ & VERTICAL

PAPER SIZE

Selects the size of the paper loaded in the multi-purpose
tray ( p. 5-7).
If you select , you can select additional
sub-settings ( p. 5.7).

p. 5-9).

A4
LTR
LGL
CUSTOM

ECONOMY PRT

Enables/disables economy printing (

OFF
ON

TONER SUPPLY LOW

Selects whether the FAX continues printing when
toner level is low (

displayed in the
LCD).

: Stops printing and received faxes are
stored in memory.

: Continues printing even when toner
level is low. Select this setting when you do not have a
new toner cartridge available and need to print any faxes
received in memory.

RX TO MEMORY
KEEP PRINTING

14-8

Summary of Settings

Chapter 14

POLLING BOX Menu
For details on accessing the settings below, see p. 14-3.
The selectable settings and the default settings vary depending on the country where you have
purchased the FAX. The values shown here are average values.
Description

Sub-Settings

Sets up the polling box to hold a document to be polled
( p. 9-12).

Enters the name for the polling box.

Enters a password to restrict access to the polling box
settings.

Enters a standard ITU-T password.

Selects whether the document is deleted from memory
once it is polled, or continues to be stored in memory.
ON: Document is deleted from memory after it is polled.
OFF: Document remains in memory after it is polled.

Changes the polling box settings (

Enters the password (if registered) to access the polling
box settings.

Deletes the polling box settings (

Enters the password (if registered) to access the polling
box settings.

Chapter 14

p. 9-15).

Summary of Settings

Setting

14-9

SYSTEM SETTINGS Menu
For details on accessing the settings below, see p. 14-3.
The selectable settings and the default settings vary depending on the country where you have
purchased the FAX. The values shown here are average values.
Setting

Description

p. 9-17).

Sub-Settings

Enables/disables restriction of the FAX (

Enables/disables restriction of the FAX to make calls and
send faxes.

Enters a password to restrict access to the LOCK PHONE
setting.

Restricts reception of faxes to the numbers registered for
speed dialling on your FAX ( p. 9-20).

If you select ON, you can select additional sub-settings.

Selects the date format displayed in the LCD and printed
on the faxes you send.

Selects the language of the LCD messages, settings, and
reports.

Selects the speed at which the FAX starts transmitting.

!""

#$
"%
$"

14-10

Summary of Settings

Chapter 14

Description

Sub-Settings

RX START SPEED

Selects the speed at which the FAX starts receiving.

33600bps
14400bps
9600bps
7200bps
4800bps
2400bps

COUNTRY SELECT*

Selects the country where you are using the FAX to
automatically switch the selectable settings and the
default settings to suit the selected country ( p. 2-9).

UK
GERMANY
FRANCE
ITALY
SPAIN
HOLLAND
DENMARK
NORWAY
SWEDEN
FINLAND
AUSTRIA
BELGIUM
SWITZERLAND
PORTUGAL
IRELAND
GREECE
LUXEMBOURG
HUNGARY
CZECH
RUSSIA
SLOVENIA
SOUTH AFRICA
OTHERS

SUMMER TIME*

Sets the summer time (

p.3-11).

If you select ON, you can select additional sub-settings.

Summary of Settings

Setting

OFF
ON

This setting is available for certain countries only.

Chapter 14

Summary of Settings

14-11

14-12

Summary of Settings

Chapter 14

Appendix A
Specifications
General Specifications ...............................................................................

A-2

❏

Facsimile ....................................................................................................

A-2

❏

Copier.........................................................................................................

A-3

❏

Telephone...................................................................................................

A-3

❏

Printer.........................................................................................................

A-3

Specifications

❏

Appendix A

Specifications

A-1

Applicable Standards
– Electrical Safety: CE*, GS**
– Radiation: CISPR Pub 22 Class B
– Other: PTT, Energy Star compliant, CE Marking

General Specifications
Power Source
– 200-240 V
– 50/60 Hz

ADF Capacity
p. 4-2

Power Consumption
– Maximum: 500 W
– Standby: Approx. 3.5 W

Multi-Purpose Tray Capacity
p. 5-2

Weight
Approx. 10 kg (With components attached)

Printable Area
p. 5-3

Dimensions

Scanned Area
p. 4-2

578 mm
401 mm

Facsimile

445 mm

372 mm

Applicable Line
Public Switched Telephone Network (PSTN)
Compatibility
G3
Data Compressing System
MH, MR, MMR
Modem Type
Fax modem

372 mm

Modem Speed
33600/31200/28800/26400/24000/21600/19200/
16800/14400/12000/9600/7200/4800/2400 bps
Automatic fallback
Transmission Speed
Approx. 3 seconds/page*** at 33.6 Kbps, ECM-MMR,
transmitting from memory

578 mm

Environmental Conditions
– Temperature: 10-32.5C
– Humidity: 20%-80% RH

Scanning Image Processing
– Ultra High Quality (UHQ™) image enhancement
– Halftones: 64 levels of grey
– Density adjustment 3 levels
Transmission/Reception Memory
Approx. 256 pages***
Fax Scanning Speed
Approx. 7.7 seconds/page***

Liquid Crystal Display (LCD)
16 K 1
Display Languages
English/French/Spanish/German/Italian/Dutch/
Finnish/Portuguese/Norwegian/Swedish/Danish/
Slovene/Czech/Hungarian/Russian

* This standard is applicable for Europe only.
** This standard is not applicable for Australia.
*** Based on Canon FAX Standard Chart No. 1, standard mode.

A-2

Specifications

Appendix A

K
K

Dialling
– Automatic dialling
One-touch speed dialling (24 destinations)
Coded speed dialling (100 destinations)
Group dialling (Max. 123 destinations)
– Regular dialling (with numeric buttons)
– Automatic redialling
– Manual redialling
– Pause button
– Redial button
– D.T. button*
Networking
– Sequential broadcasting (Max. 125 destinations)
– Automatic reception
– Automatic Fax/Tel switchover
– Delayed transmission (Max. 125 destinations)
– Polling transmission
– Polling reception
– Remote reception by telephone (Default ID: 25)
– Non-ring reception
– ECM deactivation
– Network switch*
– ACTIVITY REPORT (after every 20 transactions)
– Non-delivery report
– TTI (Transmit Terminal Identification)

Telephone
Connection
– Optional handset/telephone*
– Additional telephone/answering machine (CNG
detecting signal)/data modem

Printer
Printing Method
Laser beam printing
Paper Handling
Automatic feed

Paper Size and Weight
p. 5-2

Recommended Paper
p. 5-3
Print Speed**
Approx. 6 pages/minute

Specifications

Fax Resolution
– FAX STANDARD: 8 pels/mm 3.85 lines/mm
– FAX FINE: 8 pels/mm 7.7 lines/mm
– FAX PHOTO: 8 pels/mm 7.7 lines/mm with
halftones
– SUPER FINE: 8 pels/mm 15.4 lines/mm

Print Width
Max. 206 mm
Resolution
600 600 dpi

Printing Cartridge

FX-3 toner cartridge
Toner Saver
Approx. 30% to 40% reduction in toner
consumption

Copier
Scanning Resolution
– Direct Copy: 400 300 dpi
– Memory Copy: 200 300 dpi

Printing Resolution
600 600 dpi

Reduction
70%, 80%, 90%
Copy Speed
Approx. 6 pages/minute
No. of Copies
Max. 99 copies

* This feature is available for certain countries only.
** Based on Canon FAX Standard Chart No. 1, standard mode.

Appendix A

Specifications

A-3

A-4

Specifications

Appendix A

Appendix B
FAX-L290 Instructions
Introduction................................................................................................

B-2

❏

Differences Between the FAX-L290 and FAX-L240................................

B-2

❏

Using Your Documentation .......................................................................

B-2

❏

Unpacking the FAX-L290 .........................................................................

B-2

❏

Connecting the FAX-L290 to Your PC .....................................................

B-3

❏

Print Media Requirements .........................................................................
• Printable Area ........................................................................................

B-4
B-4

❏

Selecting Print Media.................................................................................

B-5

❏

Loading Envelopes.....................................................................................

B-6

❏

Loading Transparencies .............................................................................

B-7

FAX-L290
Instructions

❏

Appendix B

FAX-L290 Instructions

B-1

Introduction
This Appendix provides information relevant only to purchasers of the FAX-L290
model. Please be sure to read this section before reading the rest of this guide.

Differences Between the FAX-L290 and
FAX-L240
In addition to the FAX-L240 features, the FAX-L290 also has the following features:
• Connectability to your PC for printing
• Increased memory for storing up to 448 fax pages*
• Support of a wider range of print media

Using Your Documentation
Your FAX-L290 includes the following documentation:
• This guide: Provides detailed information on how to set up, operate, maintain,
and troubleshoot your FAX.
• Printer Driver Guide: This guide, included in the CD-ROM, describes how to
use your FAX to print from within your PC’s WindowsD environment.

Unpacking the FAX-L290
Unpack your FAX as described on page 2-2. The items included are exactly the same
as for the FAX-L240, except that your unit also includes the software necessary for
connecting it to your PC.
Check that you have all items. If any are damaged or missing, notify your local
authorised Canon dealer or the Canon help line immediately.

In addition to the items shipped with your FAX, you will need to purchase a printer cable
to connect your FAX to a PC ( p. B-3).
Note

* Based on Canon FAX Standard Chart No. 1, standard mode.

B-2

FAX-L290 Instructions

Appendix B

Connecting the FAX-L290 to Your PC
To connect your FAX to a PC, you will need to purchase a printer cable that matches
the interface connector on your PC:
• A USB cable no longer than 5 metres
You can purchase the cable from your local authorised Canon dealer.
Follow this procedure to connect the USB cable:

FAX-L290
Instructions

Connect the USB cable to the
FAX and PC during software
installation to ensure proper
operation of the printer driver
( Printer Driver Guide).

Note

Appendix B

Make sure your PC is running Microsoft Windows0 98/Me or Windows0 2000/XP,
preinstalled by a computer manufacturer on purchase. (The USB port operation also needs
to be assured by the manufacturer.)

FAX-L290 Instructions

B-3

Print Media Requirements
In addition to the paper listed in Chapter 5, you can also load the following print
media in the multi-purpose tray:
Print Media

Size

Quantity

Envelopes

European DL
(220 110 mm/
8.66 4.33 in.)

7 envelopes

U.S. Commercial No. 10
(241.3 104.1 mm/
9.5 4.1 in.)

7 envelopes

A4, Letter

1 sheet

K
K

Transparencies

Please refer to Chapter 5 for full details on paper handling, loading paper, and
selecting paper delivery.

Printable Area
The shaded area shows the printable area of European DL-size envelopes.
For the printable area of paper, see Chapter 5.
Note

MAX. 4 mm

MAX. 4 mm
MAX. 4 mm

FEED
DIRECTION

MAX. 10 mm

B-4

FAX-L290 Instructions

Appendix B

Selecting Print Media
Follow these guidelines when selecting envelopes and transparencies:
For paper guidelines, see Chapter 5.
Note

■
•
•

•

Envelopes
Use standard envelopes with diagonal seams and flaps.
To prevent jams in the multi-purpose tray, do not use the following:
– Envelopes with windows, holes, perforations, cutouts, and double flaps
– Envelopes made with special coated paper or deeply embossed paper
– Envelopes with peel-off sealing strips
– Envelopes with letters enclosed
You may be able to load other size envelopes than those listed on the previous
page. However, Canon cannot guarantee consistent performance on these.

p. 5-4).

When printing on envelopes, be sure to use face-up delivery (
Note

Appendix B

Transparencies

•
•

When printing on transparencies, be sure to use face-up delivery ( p. 5-4).
To prevent the transparency from curling, remove it as soon as it exits the FAX and
place it on a flat surface to cool.

Use only special laser printer transparencies.

FAX-L290 Instructions

B-5

FAX-L290
Instructions

Note

■
•

Loading Envelopes
Follow this procedure to load up to 7 envelopes in the multi-purpose tray:

B-6

Prepare the envelopes
❏

Arrange the stack of envelopes on a
firm, clean surface, and press down
firmly on the edges to make the folds
crisp.
• Press all the way around the
envelopes to remove any curls
and expel air from inside the
envelopes. Also, press firmly on
the area that corresponds to the
edges of the back flap.

❏

Remove any curling from the
envelopes by holding the edges
diagonally and bending them gently.

❏

Run a pen or other rounded object
along the back flaps to flatten them.
• The flaps should not bulge more
than 5 mm.

FLAP

Remove the multi-purpose tray cover
from the FAX.

FAX-L290 Instructions

Appendix B

Insert the stack into the multi-purpose
tray
(print side facing you), then
adjust the paper guides to the width of
the stack .

2
2

Replace the multi-purpose tray cover.
• Be sure to replace this cover to
prevent dust accumulating inside
the unit.

Adjust the paper delivery selector to
(face-up delivery). For details, see
p. 5-4.

The FAX is now ready to print.

Loading Transparencies

FAX-L290
Instructions

Load transparencies in the multi-purpose tray as for paper. For details, see p. 2-16.

Appendix B

FAX-L290 Instructions

B-7

B-8

FAX-L290 Instructions

Appendix B

Appendix C
Options
Optional Handset........................................................................................
• Package Contents...................................................................................
• Attaching the Handset to Your FAX .....................................................
• Maintaining Your Handset ....................................................................

C-2
C-2
C-3
C-4

Options

❏

Appendix C

Options

C-1

Optional Handset*
An optional handset is available in certain countries for connection to your FAX.
Contact your local authorised Canon dealer for more information on purchasing this
option.
Please note that the shape of your handset may differ from the one shown in this section.
However, both handsets have exactly the same functions and performance.
Note

Package Contents
Make sure your handset package includes the following items:
HANDSET CRADLE

HANDSET

SCREWS WITH PLUGS (2)

SCREWS
(Not used with your FAX.)

RINGER VOLUME SWITCH
Use a pen or other pointed
object to select the ring
volume of the handset
(HI, LO, or OFF).

If any items are damaged or missing, notify your local authorised Canon dealer or the
Canon help line immediately.

* The optional handset is available for certain countries only.

C-2

Options

Appendix C

Attaching the Handset to Your FAX
Follow this procedure to attach the handset to your FAX:

Use a screwdriver to remove the two
covers on the left side of the unit.

Remove the screws from the plugs and
insert the plugs into the holes on the
handset cradle.

Insert the plugs (with the handset
cradle) into the holes on the unit.
•

Use your finger to push the screws
into the plugs.
•

•

Appendix C

If you have difficulty, use a crosspoint screwdriver to push the
screws all the way into the plugs.
(Do not screw them in as the
screws may break.)
Make sure you support the unit
when inserting the screws.

Options

If you have difficulty inserting the
plugs, turn the unit so that the left
side is facing you and the right side
is against a wall. You can now
insert the plugs without the unit
moving.

Place the handset in its cradle and
connect the handset cord to the jack.

Options

C-3

Maintaining Your Handset
To maintain your handset in top working condition, be sure to follow these
guidelines:
• Do not leave your handset exposed to direct sunlight.
• Do not install your handset in hot or humid conditions.
• Do not spray aerosol polishes on your handset since they may enter the holes on
your handset and cause damage.
• Use a damp cloth to clean your handset.

C-4

Options

Appendix C

Index
+ button 2-12, 3-7
button 2-12, 14-3
button 2-12, 3-4
button 2-12, 3-3, 3-4
button 2-12, 14-3
( p. n-nn), definition 1-2
1-TOUCH SPD DIAL LIST 1
description 11-2
printing 6-18
sample 6-19
1-TOUCH SPD DIAL LIST 2
description 11-2
printing 6-18
sample 6-19

N
O
P
M

A
A4 setting 5-2, 5-7, 14-8
ACTIVITY REPORT
description 11-2
printing 11-3
sample 11-3
setting 14-5
ADF 2-11
adding pages in 4-4
capacity 4-2
definition 1-2
jams in 13-2
Alarm light 2-12
ALARM VOLUME setting 14-4
ANS.MACHINE MODE
description 8-2
setting 8-10
AnsMode setting. See ANS.MACHINE MODE
Answering machine
connecting 2-6, 2-7
using with FAX 8-10
Area
printable 5-3
scanned of document 4-2
Assembling, FAX 2-5
AUTO REDIAL
message 13-8
setting 7-10, 14-6
Automatic Document Feeder. See ADF
Automatic redialling
cancelling 7-9, 7-10
definition 7-9
setting options for 7-10, 7-11

I-1

B
Broadcasting, sequential 7-12, 7-13
BUSY/NO SIGNAL message 13-8
Button. See individual button names

C
CALLING VOLUME setting 14-4
Cancelling
polling receiving 9-12
receiving 8-11
redialling 7-9, 7-10
restriction of your FAX 9-18, 9-19
sending 7-8
Cartridge. See Toner cartridge
CHANGE CARTRIDGE message 12-7, 13-9
CHANGE DATA setting 9-16, 14-9
CHECK COVER message 13-9
CHECK DOCUMENT message 13-2, 13-9
CHECK PAPER SIZE message 13-9
CHECK POLLING ID message 13-9
CHECK PRINTER message 13-9
CHK SUBADDR/PSWD message 13-10
Cleaning
FAX’s exterior 12-2
FAX’s interior 12-3, 12-4
scanner components 12-5, 12-6
Clear button 2-12, 3-4
CLEAR PAPER JAM message 13-3, 13-10
Coded Dial button 2-12, 6-2, 6-16, 6-17
CODED SPEED DIAL LIST 1
description 11-2
printing 6-18
sample 6-20
CODED SPEED DIAL LIST 2
description 11-2
printing 6-18
sample 6-20
Coded speed dialling 6-2, 7-4
making telephone call with 6-17
registering 6-8 to 6-12
sending with 6-16
Components, FAX 2-11, 2-12. See also individual
component names
Connecting
answering machine 2-6, 2-7
data modem 2-6, 2-7
external device 2-6, 2-7
handset 2-6
power cord 2-8
telephone 2-6, 2-7
telephone line cord 2-6
Contrast

copying, setting 7-3
sending, setting 7-3
Conventions, type 1-2, 1-3
Copying 10-2, 10-3
document requirements 4-2
problems 13-17
quick 10-3
Cord
answering machine 2-6, 2-7
data modem 2-6, 2-7
power 2-2, 2-8
telephone 2-6, 2-7
telephone line 2-2, 2-6
Correcting mistake 3-4
Country
COUNTRY SELECT setting 2-9, 14-11
Cover
front 2-11
multi-purpose tray 2-2, 2-5, 2-11
CUSTOM setting 5-7, 14-8
CUSTOM1/LONG setting 5-2, 5-8
CUSTOM2/SHORT setting 5-2, 5-8
Customer support 1-3

D
D.T. button 2-12, 9-4
Data
modem, connecting 2-6, 2-7
Registration button 2-12, 14-3
Date, entering 3-6
DATE & TIME setting 3-6, 14-4
DATE SETUP setting 14-10
Default, definition 1-2
DEFAULT ACTION setting 8-6, 8-7
Delayed sending
deleting document set for 7-17
printing document set for 7-16
scanning a document into memory for 7-14, 7-15
Transmission button 2-12, 7-14, 7-16, 7-17
DELETE FILE setting 9-16, 14-9
Deleting
document in memory 9-9
document set for delayed sending 7-17
polling box settings 9-15, 9-16
Delivery, paper. See Paper delivery
Destination labels 2-2, 6-7, 6-15
Dial tone, confirming 9-4
Dialling
coded speed dialling. See Coded speed dialling
group dialling. See Group dialling
methods 7-4
one-touch speed dialling. See One-touch speed dialling
regular 7-4
special 9-2 to 9-4
speed. See Speed dialling
switching temporarily to tone 9-3
through switchboard 3-9, 3-10

I-2

DISPLAY LANGUAGE setting 2-9, 14-10
DOC. MEMORY LIST
description 11-2
printing 9-5
sample 9-5
setting 9-5
DOC. TOO LONG message 13-10
Document
adding pages in ADF 4-4
definition 1-2
guide 2-11
loading 4-3, 4-4
problem 4-2
problems with multipage 4-3
quantity 4-2
requirements 4-2
scanned area 4-2
size 4-2
support 2-2, 2-5, 2-11
thickness 4-2
weight 4-2
Documentation 2-2

E
ECM, definition 1-2
ECM RX
message 13-10
setting 14-7
ECM TX
message 13-10
setting 14-6
ECONOMY PRT setting 5-9, 14-8
ERASE AFTER TX setting 9-14, 14-9
ERROR TX REPORT, sample 11-4
Ex:, definition 1-2
External device
connecting 2-6, 2-7

F
F/T RING TIME setting 8-6, 8-7, 14-7
Face-down delivery 5-4, 5-5
slot 2-11, 5-4
Face-up delivery 5-4, 5-5, 5-6
slot 2-11, 5-4
Fax, definition 1-2
FAX 2-2
assembling 2-5
cleaning 12-2 to 12-6
clearing jams 13-2 to 13-7
components 2-11, 2-12. See also individual
component names
connecting 2-6 to 2-8
name, registering 3-6, 3-7
number, registering 3-6, 3-7
restricting use 9-17 to 9-19
testing 2-18
unpacking 2-2 to 2-4

G
G3, definition 1-2
GROUP DIAL LIST
description 11-2
printing 6-18
sample 6-21
Group dialling 6-2, 7-4
registering 6-13 to 6-15
sending with 6-16
Guide
document 2-11
paper 2-11

H
Handling, safety instructions 1-4, 1-5
Handset
connecting 2-6
sending manually via 7-6, 7-7
Hook Button 2-12, 6-17, 7-6, 9-3
HOOKING setting 3-9, 3-10
HORIZ & VERTICAL setting 14-8

I
INCOMING RING setting 14-7
INSIDE IMAGE setting 14-4
Installing, toner cartridge 2-13 to 2-15
ITU-TS, definition 1-2

J
Jack 2-6, 2-7
Jams
clearing 13-2 to 13-7
in ADF 13-2
in paper delivery slots 13-3
inside unit 13-3 to 13-7
paper 13-3 to 13-7

K
KEEP PRINTING setting 14-8
KEYPAD VOLUME setting 14-4

L
Label
destination 2-2, 6-7, 6-15
paper loading warning 2-2, 2-5
Latch 2-11
LCD 2-12
definition 1-2
messages 13-8 to 13-12. See also individual message
names
Letter mode
lowercase 3-2, 3-3
uppercase 3-2, 3-3
Letters, entering 3-2, 3-3
Lever, paper release 2-11, 13-4
LGL setting 5-2, 5-7, 14-8
Light, Alarm 2-12
LINE MONITOR VOL setting 14-4
Lists. See also individual list names
summary 11-2
LOAD PAPER message 13-10
Loading
document 4-3, 4-4
paper 2-16 to 2-18
Location, safety instructions 1-5, 1-6
LOCK PHONE setting 9-17, 9-18, 14-10
Lowercase letter mode 3-2, 3-3
LTR setting 5-2, 5-7, 14-8

M
Maintenance, safety instructions 1-4, 1-5
MAN/AUTO SWITCH setting 14-7
MANUAL MODE
description 8-2
setting 8-8, 8-9
Manual redialling 7-9
cancelling 7-9
Manual sending via the handset 7-6, 7-7
cancelling 7-8
Manual setting. See MANUAL MODE
Memory
deleting document in 9-9
documents in 9-5 to 9-9
printing document in 9-6
printing list of documents in 9-5
receiving when problem occurs 8-11
Reference button 2-12, 9-5, 9-6, 9-7, 9-9
scanning a document for delayed sending into
7-15
sending. See Memory sending
sending document in 9-7, 9-8
MEMORY CLEAR REPORT 13-22
description 11-2
sample 13-22
MEMORY FULL message 13-10
MEMORY RX setting 14-7
Memory sending 7-5, 7-6

7-14,

Index

FAX ONLY MODE
description 8-2
setting 8-3, 8-4, 14-7
FAX/TEL AUTO SW setting 8-5, 14-7
Fax/Tel Mode
description 8-2
setting 8-5
setting options for 8-6, 8-7
FaxAbility. See Telecom FaxAbility
FaxOnly setting. See FAX ONLY MODE
FaxStream™ Duet. See Telstra FaxStream™ Duet
FaxTel setting. See Fax/Tel Mode
FILE NAME setting 9-13, 14-9
Fixing assembly 2-11
Front cover 2-11
FX-3. See Toner cartridge

I-3

cancelling 7-8
MEMORY USED nn% message 13-11
Menu. See also individual menu names
accessing 14-3
definition 1-2
system, understanding 14-2, 14-3
Messages. See LCD messages
MID PAUSE SET setting 14-6
Mistake, correcting 3-4
MULTI TX/RX (Transaction) REPORT 11-5
description 11-2
sample 11-5
MULTI TX/RX REPORT. See MULTI TX/RX
(Transaction) REPORT
Multi-purpose tray 2-11
capacity 5-2
cover 2-2, 2-5, 2-11

N
NET SW setting. See NET SWITCH setting
NET SWITCH
description 8-2
setting 14-7
NO RX PAPER message 13-11
NO TEL # message 13-11
NOT AVAILABLE message 13-11
Number
entering 3-2, 3-3, 3-4
mode 3-2, 3-3, 3-4
Numeric buttons 2-12, 3-2

O
OFFHOOK ALARM setting 14-4
One-touch speed dial panel 2-12
One-touch speed dialling 6-2, 7-4
buttons 2-12, 6-2, 6-16, 6-17
making telephone call with 6-17
registering 6-3 to 6-7
sending with 6-16
Operation panel 2-11, 2-12
Optional handset. See Handset
OUTPUT NO setting 14-5
OUTPUT YES setting 14-5
OUTSIDE IMAGE setting 14-4

P
Panel, one-touch speed dial 2-12
Paper
delivery. See Paper delivery
feeding problems 13-13
guide 2-11
jams 13-3 to 13-7
loading 2-16 to 2-18
loading warning label 2-2, 2-5
path 5-4
printable area 5-3
quantity 5-2

I-4

release lever 2-11, 13-4
requirements 5-2, 5-3
rest 2-2, 2-5, 2-11
selecting 5-3
size setting 5-2, 5-7, 5-8
weight 5-2
Paper delivery
face-down 5-4, 5-5
face-up 5-4, 5-5, 5-6
selecting 5-4 to 5-6
selector 2-11, 5-5
slot, jams in 13-3
PAPER SIZE setting 5-7, 14-8
Password
for polling box, setting 9-12 to 9-14
for polling receiving 9-10
registering for coded speed dialling 6-8 to 6-12
registering for one-touch speed dialling 6-3 to 6-7
PASSWORD setting 9-13, 9-17, 9-18, 14-9, 14-10
Pause, entering 9-2
PBX
definition 3-9
setting 3-9, 14-4
Polling
another fax machine 9-10, 9-11
box. See Polling box
button 2-12, 9-11, 9-15
definition 9-10
receiving. See Polling receiving
sending. See Polling sending
Polling box
changing settings 9-15, 9-16
deleting settings 9-15, 9-16
scanning document into 9-15
setting up 9-12 to 9-14
POLLING BOX
menu 14-3, 14-9
setting 9-12, 9-16
Polling receiving
cancelling 9-12
polling another fax machine 9-10, 9-11
Polling sending
changing polling box settings 9-15, 9-16
deleting polling box settings 9-15, 9-16
scanning document into polling box 9-15
setting up polling box 9-12 to 9-14
Power
cord 2-2, 2-8
cut 13-22
supply, safety instructions 1-6
switch 2-8
PREFIX setting 3-9, 3-10
PRINT ERROR ONLY setting 14-5
PRINT WITH IMAGE setting 14-5
PRINTER SETTINGS menu 14-3, 14-8
Printing
area 5-3

Q
Quantity
document 4-2
paper 5-2

R
R button 2-12
registering 3-9, 3-10
REC’D IN MEMORY message 8-11, 13-12
Receive Mode button 2-12
Receiving. See also individual receive modes
cancelling 8-11
in memory when problem occurs 8-11
methods 8-2
polling. See Polling receiving
problems 13-15 to 13-17
remote, definition 8-8
restricting 9-20
while performing other tasks 8-11
Reception report. See RX (Reception) REPORT
REDIAL INTERVAL setting 7-11, 14-6
REDIAL TIMES setting 7-11, 14-6
Redial/Pause button 2-12, 7-9, 9-2
Redialling 7-9 to 7-11
Remote reception, definition 8-8
REMOTE RX ID setting 14-7
REMOTE RX setting 14-7
Replacing
toner cartridge 12-7 to 12-9
Report button 2-12, 6-18, 11-3, 14-2
REPORT SETTINGS menu 14-3, 14-5
Reports. See also individual report names
summary 11-2

Resolution
button 2-12, 7-2, 10-2
copying, setting 10-2
sending, setting 7-2
Rest, paper 2-2, 2-5, 2-11
Restricting
reception 9-20
use of FAX 9-17 to 9-19
RING COUNT setting 14-7
RING START TIME setting 8-6, 8-7
R-KEY SETTING 3-9, 14-4
Roller, transfer charging 2-11
ROTARY PULSE setting 3-8, 14-4
RX, definition 1-2
RX (Reception) REPORT 11-5
description 11-2
sample 11-5
RX (Reception) SETTINGS menu 14-3, 14-7
RX CALL LEVEL setting 14-4
RX MODE setting 8-3, 8-5, 14-7
RX PAGE FOOTER setting 14-7
RX REDUCTION setting 14-8
RX REPORT. See also RX (Reception) REPORT
setting 14-5
RX RESTRICTION setting 9-20, 14-10
RX SETTINGS menu. See RX (Reception) SETTINGS
menu
RX START SPEED setting 14-10
RX TO MEMORY setting 14-8

S
Safety instructions 1-4 to 1-6
Saving, toner consumption 5-9
SCAN CONTRAST setting 7-3, 14-4
Scanner components, cleaning 12-5, 12-6
Scanning
contrast, copying 7-3
contrast, sending 7-3
document area 4-2
document for delayed sending into memory
7-15
resolution, copying 10-2
resolution, sending 7-2
SELECT POL REJCT message 13-12
Selector, paper delivery 2-11, 5-5
Sender information
definition 3-5
registering 3-5 to 3-7
sample 3-5
Sending
at preset time. See Delayed sending
cancelling 7-8
delayed. See Delayed sending
document in memory 9-7, 9-8
document requirements 4-2
manual via the handset 7-6, 7-7
memory 7-5, 7-6

7-14,

Index

document in memory 9-6
document set for delayed sending 7-16
lists. See individual list names
problems 13-18, 13-19
reports. See individual report names
Problems
cannot solve 13-21
copying 13-17
document 4-2
general 13-20
multipage document 4-3
paper feeding 13-13
printing 13-18, 13-19
receiving 13-15 to 13-17
receiving into memory when 8-11
sending 13-13 to 13-15
telephone 13-18
PSTN setting 3-9, 14-4
PSWD POLL REJECT message 13-11
PSWD TX REJECTED message 13-11
Pulse dialling
setting for 3-8
switching temporarily to tone dialling 9-3

I-5

methods 7-5 to 7-7
polling. See Polling sending
problems 13-13 to 13-15
same document to several fax numbers 7-12, 7-13
timer. See Delayed sending
with coded speed dialling 6-16
with group dialling 6-16
with one-touch speed dialling 6-16
with speed dialling 6-16
Sequential broadcasting 7-12, 7-13
Serial number, FAX 13-21
Set button 2-12, 14-3
Settings. See also individual setting names
printing list of 14-2
SETUP FILE setting 9-13, 14-9
Shipping materials, removing 2-4
Size
document 4-2
paper 5-2, 5-7, 5-8
Space button 2-12, 3-3, 3-4
Special function buttons 2-12. See also individual button
names
Speed dialling. See also individual speed dialling methods
definition 6-2
lists. See Speed dialling lists
making telephone call with 6-17
methods 6-2
sending document with 6-16
using 6-16, 6-17
Speed dialling lists. See also individual list names
printing 6-18 to 6-21
samples 6-19 to 6-21
Start/Copy button 2-12, 10-2, 10-3
Stop button 2-12, 14-3
SUBADD TX REJECT message 13-12
Subaddress
for polling receiving 9-10
registering for coded speed dialling 6-8 to 6-12
registering for one-touch speed dialling 6-3 to 6-7
SUMMER TIME setting 3-11, 14-11
Support
customer 1-3
document 2-2, 2-5, 2-11
tray 2-2, 2-5, 2-11
Switchboard, dialling through 3-9, 3-10
Symbols, entering 3-2, 3-4
SYSTEM SETTINGS menu 14-3, 14-10

T
TEL LINE TYPE setting 3-8, 14-4
Telecom FaxAbility 8-2
Telephone
connecting 2-6, 2-7
making call with speed dialling 6-17
problems 13-18
TELEPHONE # MARK setting 14-4
Telephone line

I-6

cord 2-2, 2-6
type, setting 3-8
Telstra FaxStream™ Duet 8-2
Testing FAX 2-18
Thickness, document 4-2
Time
entering 3-6
sending at preset. See Delayed sending
TIME OUT setting 14-6
Timer sending. See Delayed sending
Tone dialling
setting for 3-8
switching temporarily to 9-3
T( ) button 9-3
Toner cartridge 2-2
compartment 2-11
installing 2-13 to 2-15
replacing 12-7 to 12-9
Toner saver setting 5-9
TONER SUPPLY LOW setting 14-8
TOUCH TONE setting 3-8, 14-4
Transfer charging roller 2-11
Transmission report. See TX (Transmission) REPORT
Tray
multi-purpose 2-11
multi-purpose, cover 2-2, 2-5, 2-11
support 2-2, 2-5, 2-11
TTI POSITION setting 14-4
TX, definition 1-2
TX (Transmission) REPORT 11-4
description 11-2
sample 11-4
TX (Transmission) SETTINGS menu 14-3, 14-6
TX PASSWORD setting 9-13, 14-9
TX REPORT. See also TX (Transmission) REPORT
setting 14-5
TX SETTINGS menu. See TX (Transmission) SETTINGS
menu
TX START SPEED setting 14-10
TX TERMINAL ID setting 14-4
TX/RX CANCELLED message 13-12
TX/RX NO., definition 1-2
TX/RX NO. nnnn message 13-12
TX/RX NO. nnnn, SCANNING P.nnn, MEMORY FULL
message 13-12
Type conventions 1-2, 1-3

U
UN/LOCK PHONE setting 9-17, 9-18, 14-10
UNIT NAME setting 3-7, 14-4
UNIT TELEPHONE # setting 3-7, 14-4
Unpacking FAX 2-2 to 2-4
Uppercase letter mode 3-2, 3-3
USER SETTINGS menu 14-3, 14-4
USER’S DATA LIST
description 11-2
printing 14-2

sample 14-2
User’s Guide, type conventions 1-2, 1-3

V
VERTICAL ONLY setting 14-8
Volume
ALARM VOLUME setting 14-4
CALLING VOLUME setting 14-4
KEYPAD VOLUME setting 14-4
LINE MONITOR VOL setting 14-4
VOLUME CONTROL setting 14-4
VOLUME CONTROL setting 14-4

Index

Weight
document 4-2
paper 5-2
unit 1-5

I-7

I-8

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