Canon P I9900 Qsg 1203 Users Manual I9900_QSG_US

P-I9900-QSG-1203 i9900quickstartguide_us

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Quick Start Guide

Canon U.S.A., Inc.

One Canon Plaza, Lake Success, NY 11042, U.S.A.

Canon Inc.

30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan

Canon Canada, Inc.

6390 Dixie Road, Mississauga, Ontario, L5T 1P7, Canada

Canon Latin America, Inc.

703 Waterford Way, Suite 400, Miami, FL 33126, U.S.A.

Canon Mexicana S. de R.L. de C.V.

Periferico Sur No. 4124 Col. Ex-Rancho de Anzaldo, C.P. 01900, Mexico, D.F.

Quick Start Guide

i9900 Series

Photo Printer

P-i9900-QSG-1203

Getting Help from Canon

Help Us Help You Better

Before you contact Canon, please record the following information.

Serial Number (located on the inside of the printer):

Model Number (located on the front of the printer):

Printer Driver CD-ROM number (located on the CD-ROM):

Purchase Date:

Customer Technical Support Sequence*

1. Internet—www.canontechsupport.com

For quick and comprehensive self-help in an intuitively guided interactive troubleshooting

environment, the place to start is our helpful tech support web site. In addition, the latest

driver downloads, answers to frequently asked questions, product information, and “where

to buy” instructions are found here.

2. Email Tech Support—www.canontechsupport.com

For individual attention to a special issue, try emailing our friendly technical engineers,

specially trained to communicate quick, easy, and logical solutions to your inquiries

within 24 hours.

3. Toll-Free Live Tech Support**—(1-800-828-4040)

This option provides live telephone technical support, free of service charges, Monday-Saturday

(excluding holidays), for the one year duration of your product warranty. You can continue to

call via the toll number for technical support (see #4, below) at the expiration of the warranty,

or you can extend your service and support coverage (both toll-free tech support and repair) by

purchasing a cost-attractive Canon CarePAK extended service plan. For more information, please

visit our Web site at www.canonesp.com.

4. Live Tech Support**—(1-757-413-2848)

This service is available to you at the expiration of your product’s warranty period, and provides

live telephone technical support, which may include a fee, Monday-Saturday (excluding holidays).

Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).

5. Extended Service and Support—www.canonesp.com

Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service

program that provides up to three full years of service and support coverage at a very

attractive price. CarePAK offers toll-free Canon technical support and includes Canon’s

superb InstantExchange product replacement program. For further information about

extending your Canon service and support, call (1-800-385-2155), or visit our Web site

at www.canonesp.com. CarePAK must be purchased during your product’s warranty period.

* Support program specifics are subject to change without notice.

** Refer to the individual product information for details

Ordering Information

For additional supplies, use the following descriptions and order numbers.

Description Order #

Ink Tanks

BCI-6PM Photo Magenta 4710A003

BCI-6R Red 8891A003

BCI-6BK Black 4705A003

BCI-6G Green 9473A003

BCI-6PC Photo Cyan 4709A003

BCI-6C Cyan 4706A003

BCI-6M Magenta 4707A003

BCI-6Y Yellow 4708A003

Canon Specialty Papers

High Resolution Paper (8.5" x 11"/100 sheets) 1033A011

High Resolution Paper (11" x 17"/100 sheets) CST-6059-000

High Resolution Paper (13" x 19"/20 sheets) 1033A013

Matte Photo Paper (8.5" x 11"/50 sheets) 7981A004

Photo Paper Plus Glossy (4" x 6"/20 sheets) 7980A007

Photo Paper Plus Glossy (4" x 6"/50 sheets) 7980A012

Photo Paper Plus Glossy (4" x 6"/120 sheets) 7980A022

Photo Paper Plus Glossy (5" x 7"/20 sheets) 7980A019

Photo Paper Plus Glossy (8.5" x 11"/20 sheets) 7980A006

Photo Paper Plus Semi-Gloss (4" x 6"/20 sheets) 8386A008

Photo Paper Plus Semi-Gloss (8.5" x 11"/20 sheets) 8386A007

Photo Paper Pro Perforated (4" x 6"/20 sheets) 5699A005

Photo Paper Pro for Borderless Printing (4" x 6"/20 sheets) 1029A014

Photo Paper Pro (8.5" x 11"/15 sheets) 1029A004

Photo Paper Pro (13" x 19"/10 sheets) 1029A009

Transparencies (8.5" x 11"/50 sheets) 1043A004

Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at

www.estore.usa.canon.com.

respective owners. As an Energy Star® partner, Canon U.S.A., Inc., has determined that this product meets the Energy Star®

guidelines for energy efficiency.

Series

Series Series

Series

Photo Printer

Photo PrinterPhoto Printer

Photo Printer

Quick Start Guide

Quick Start GuideQuick Start Guide

Quick Start Guide

i9900_QSG_US.book Page i Wednesday, January 7, 2004 6:09 PM

Canon i9900 Series Photo Printer Quick Start Guide.

CopyrightCopyright

this manual may not be reproduced in any form, in whole or in part, without the prior written

consent of Canon U.S.A., Inc.

Disclaimer

DisclaimerDisclaimer

Disclaimer

Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use

guide to your Canon i9900 Series Photo Printer. All statements, technical information and

recommendations in this manual and in any guides or related documents are believed reliable, but

the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended

to be, nor should they be understood to be, representation or warranties concerning the products

described.

Specifications are subject to change without notice.

As an ENERGY STAR partner, Canon U.S.A., Inc., has determined that this product meets

the ENERGY STAR guidelines for energy efficiency.

All information regarding non-Canon products was compiled from publicly available information. No

representation is made regarding the accuracy thereof.

Trademarks

TrademarksTrademarks

Trademarks

•Canon is a registered trademark of Canon Inc.

•PhotoRecord is a trademark of Canon Information System Research Australia.

•Macintosh, Mac, the Mac logo, and FireWire are registered trademarks of Apple Computer, Inc.,

registered in the U.S. and other countries.

•Microsoft® and Windows® are registered trademarks of Microsoft Corporation in the U.S. and

other countries.

•All other product and brand names are trademarks of their respective owners.

Canon U.S.A., Inc.

One Canon Plaza

Lake Success, NY 11042

i9900_QSG_US.book Page ii Wednesday, January 7, 2004 6:09 PM

Contents

ContentsContents

Contents

Basic Printing

Basic PrintingBasic Printing

Basic Printing

Turning on the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Using Specialty Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Printing with Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Printing with Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Advanced Printing

Advanced PrintingAdvanced Printing

Advanced Printing

Printing Photographs Directly from a Digital Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Accessing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Adjusting the Print Quality for Photographs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using the Printer Driver Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Using the Bundled Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Printing Borderless Photographs with Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Printing Borderless Photographs with Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Printing Maintenance

Printing MaintenancePrinting Maintenance

Printing Maintenance

Replacing an Ink Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

When Printing Becomes Faint or Colors are Incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Printing the Nozzle Check Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Print Head Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Print Head Deep Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Troubleshooting

TroubleshootingTroubleshooting

Troubleshooting

Cannot Install the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

The USB 2.0 Hi-speed Connection Does Not Work Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Print Quality is Poor or Contains Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Troubleshooting Printer Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Paper Does Not Feed Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Handling Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

An Error Message Appears on the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Cannot Print Properly from the Digital Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Appendix

AppendixAppendix

Appendix

Installing the Printer Driver When Using Mac OS 9.x. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

User’s Guide Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

CANON U.S.A., INC. LIMITED WARRANTY --- (USA Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Index

Index Index

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

i9900_QSG_US.book Page 1 Wednesday, January 7, 2004 6:09 PM

Basic Printing

Basic PrintingBasic Printing

Basic Printing

Turning on the Printer

1Press the POWER button.

The POWER

POWERPOWER

POWER lamp flashes while the printer warms up and changes to steady (non-

flashing) green when the printer is ready.

Note This

Quick Start Guide

describes some of the features of your i9900

printer and how to use them. For more information, view the i9900

User's Guide

on the

Setup Software & User's Guide CD-ROM

You can also access the online help in either of the following ways

depending on your operating system:

• Press the F1

F1F1

F1 key

•Click

? in the upper right corner, then click the feature you want

to know more about.

• Click the Help

HelpHelp

Help button when displayed.

•Click ?

? in the Page Setup

Page SetupPage Setup

Page Setup dialog box or the Print

PrintPrint

Print dialog box.

i9900_QSG_US.book Page 2 Wednesday, January 7, 2004 6:09 PM

Basic Printing

Loading Paper

Print Media to Avoid

Do not use the following types of paper. Using such paper will not only produce

unsatisfactory results, but can also cause the printer to jam or malfunction.

• Folded, curled or wrinkled paper

• Damp paper

• Excessively thin paper (less than 64 gsm or 17 lb)

• Excessively thick paper* (more than 105 gsm or 28 lb)

*non-Canon branded paper

•Picture postcards

• Postcards affixed with photos or stickers

• Envelopes with double flaps

• Sealed envelopes

• Envelopes with an embossed or treated surface

• Any type of paper with holes (such as loose-leaf)

Important Before unplugging the power cord, turn off the printer and

ensure that the green lamp has gone out.

If the POWER

POWERPOWER

POWER lamp changes to orange and begins flashing,

refer to the section “Handling Error Messages

Handling Error MessagesHandling Error Messages

Handling Error Messages” on page 69.

Macintosh only

When using a FireWire cable to connect the printer, be sure

to observe the following things:

- Turn off the printer before your computer goes into sleep

mode.

- Turn off the computer and the other equipment before

turning on/off the printer.

- Turn off the printer before connecting or disconnecting

other equipment connected to your computer through a

FireWire cable.

i9900_QSG_US.book Page 3 Wednesday, January 7, 2004 6:09 PM

Basic Printing

Loading the Print Media

This section describes how to load plain paper into your printer.

• For detailed information on the specialty media Canon provides for use with its

various printers, refer to the section “Using Specialty Media

Using Specialty MediaUsing Specialty Media

Using Specialty Media” on page 6.

• Consult the

User’s Guide

for detailed instructions on how to load envelopes and

specialty media into the printer.

1Flatten the four corners of the paper before loading it.

2Prepare to load paper.

Important When paper is curled, hold the opposing curled corners and gently

bend them in the opposite direction until the paper becomes

completely flat.

(1) Open the paper rest and pull

out the paper rest extension to

support the paper.

(2) Pull the output tray extension

out two steps when printing on

Ledger (11" x 17") size paper or

smaller, and pull it out three

steps when printing on paper

larger than Ledger.

i9900_QSG_US.book Page 4 Wednesday, January 7, 2004 6:09 PM

Basic Printing

3Load the paper.

Note Do not stack more than 50 sheets in the paper output tray.

Do not touch the printed surface until the ink dries. For specific

drying times, refer to the instructions packaged with your media.

(2) Align the paper

stack against the

right side of the

Auto Sheet

Feeder.

(3) Pinch the paper

guide and slide it

against the left

side of the stack of

paper.

Load Limit Mark

Load Limit Mark Load Limit Mark

Load Limit Mark

Do not load paper

beyond this Load

Limit Mark.

(1) Insert the paper

into the Auto

Sheet Feeder with

the print side

facing up.

When loading the

4" x 6" paper, load

sheets in the

portrait position

(short side facing

down).

i9900_QSG_US.book Page 5 Wednesday, January 7, 2004 6:09 PM

Basic Printing

Using Specialty Media

Canon recommends that you use genuine Canon media to ensure optimal print quality.

Photo Quality Media

•Photo Paper Pro

• Photo Paper Pro (Perforated)

• Photo Paper Plus Glossy

• Photo Paper Plus Semi-gloss

• Matte Photo Paper

• Glossy Photo Paper

• High Resolution Paper

Media Suited for Business

Documents

• High Resolution Paper

• Transparencies

i9900_QSG_US.book Page 6 Wednesday, January 7, 2004 6:09 PM

Basic Printing

Canon Specialty Media

Media Type Paper Rest Load Limit Printer Driver Setting

for Media Type

Photo Paper Pro 13" x 19": 1 sheet

Letter: up to 10 sheets*

4" x 6": up to 20 sheets

Photo Paper Pro

Photo Paper Pro (Perforated) 4" x 6": up to 20 sheets Photo Paper Pro**

Photo Paper Plus Glossy 13" x 19": 1 sheet

Letter: up to 10 sheets

5" x 7": up to 10 sheets

4" x 6": up to 20 sheets

Photo Paper Plus Glossy

Photo Paper Plus Semi-gloss Letter: up to 10 sheets

4" x 6": up to 20 sheets

Photo Paper Plus Glossy

Matte Photo Paper Up to 10 sheets Matte Photo Paper

Glossy Photo Paper 13" x 19": 1 sheet

Letter: up to 10 sheets

4" x 6": up to 20 sheets

Glossy Photo Paper

High Resolution Paper 13" x 19": up to 20 sheets

11" x 17": up to 50 sheets

Letter: up to 80 sheets

High Resolution Paper

T-Shirt Transfers 1 sheet T-Shirt Transfer

Transparencies Up to 30 sheets Transparency

Note When using plain paper (64 gsm or 17 lb), up to 150 sheets (13 mm in

height) can be loaded. Select Plain Paper

Plain PaperPlain Paper

Plain Paper from the printer driver Media

Media Media

Media

Type

TypeType

Type.

For detailed description of print media types, refer to the

User’s Guide.

* When the sheets do not feed properly, load them one at a time (up to 10) in

the Auto Sheet Feeder to keep them from sticking to each other.

** Print settings are much easier to select if you use the applications included

on the

Setup Software & User’s Guide CD-ROM

when printing with Photo

Paper Pro Perforated.

For instructions on how to print from the software applications, refer to the

Photo Application Guide

i9900_QSG_US.book Page 7 Wednesday, January 7, 2004 6:09 PM

Basic Printing

Caring for Your Photographs

The Canon i9900 Photo Printer will generate spectacular results for printing

photographs, especially when used with Canon specialty media. All images are

susceptible to fading over time, but proper care of prints made from your i9900 Photo

Printer will ensure that print quality lasts long into the future.

Many environmental factors can impact how long a printout will last before noticeable

image fading occurs. Exposure to sunlight or other light sources, humidity,

temperature, exposure to cigarette smoke and ozone are just some of the factors that

can impact image permanence. While many of these variables cannot be controlled,

there are basic measures that you can take to prolong image quality:

• Use Canon Photo Paper Pro and genuine Canon inks. Canon Photo Paper Pro is

available in A3+ size (13" x 19") and letter size (8 1/2" x 11"). Canon Photo Paper Pro

for Borderless Printing is available in photo size (4" x 6"). These papers are

specifically designed to work with genuine Canon inks.

• Mount images under glass to reduce exposure to ozone, cigarette smoke and other

environmental factors that can degrade images.

• Keep printed images out of direct sunlight or other intense light sources.

i9900_QSG_US.book Page 8 Wednesday, January 7, 2004 6:09 PM

Basic Printing

Printing with Windows

1Create a document or open a file to print.

2Open the Printer Properties

Printer PropertiesPrinter Properties

Printer Properties dialog box.

(1) Select Print

PrintPrint

Print from the application software's File

FileFile

File menu.

The print

printprint

print dialog box opens.

Note The menu screens and dialog boxes that appear may vary, depending on the

software application you are using.

The steps described in this section are for printing in Windows XP.

(2) Ensure that Canon

Canon Canon

Canon i9900

i9900i9900

i9900

is selected.

(3) Click Preferences

PreferencesPreferences

Preferences or

Properties.

Properties.Properties.

Properties.

i9900_QSG_US.book Page 9 Wednesday, January 7, 2004 6:09 PM

Basic Printing

3Specify the required settings.

Note From the Page Setup

Page SetupPage Setup

Page Setup tab, select the correct document size to be

printed.

To adjust Print Quality settings, select Custom

CustomCustom

Custom and click Set

Set Set

Set on the

Main

MainMain

Main tab. You can control the print quality in the Set Print Quality

Set Print QualitySet Print Quality

Set Print Quality

dialog box.

For details about other printer driver functions, refer to the

User’s

Guide

or Help

HelpHelp

Help.

Select Preview before printing

Preview before printingPreview before printing

Preview before printing by clicking the check box. This

displays a preview screen that allows you to confirm the selected

printing effects and how your document will look when printed.

Some applications do not contain the function to display the

preview.

The print settings are automatically changed according to the type of

paper loaded in the printer, if Plain Paper

Plain PaperPlain Paper

Plain Paper has been selected in

Media Type

Media TypeMedia Type

Media Type.

This function may not work properly for some media.

To ensure high printing quality, you are recommended to select the

desired type of paper in Media Type

Media TypeMedia Type

Media Type first.

(1) Click Media Type

Media TypeMedia Type

Media Type to select the

type of media loaded in the

printer.

(2) Click OK

OKOK

OK.

i9900_QSG_US.book Page 10 Wednesday, January 7, 2004 6:09 PM

Basic Printing

4Print the document.

Notes You can cancel a print job in progress by simply pressing the

RESUME/CANCEL

RESUME/CANCELRESUME/CANCEL

RESUME/CANCEL button on the printer.

Click Cancel Printing

Cancel PrintingCancel Printing

Cancel Printing on BJ Status Monitor

BJ Status MonitorBJ Status Monitor

BJ Status Monitor to stop printing. To show

BJ Status Monitor

BJ Status MonitorBJ Status Monitor

BJ Status Monitor, Click !

! on Task Tray

Task TrayTask Tray

Task Tray.

BJ Status Monitor

BJ Status MonitorBJ Status Monitor

BJ Status Monitor appears automatically when a printer error occurs.

(1) Click Print

PrintPrint

Print or OK

OKOK

OK.

i9900_QSG_US.book Page 11 Wednesday, January 7, 2004 6:09 PM

Basic Printing

Printing with Macintosh

1Create a document or open a file to print.

2Select Paper Size

Paper SizePaper Size

Paper Size.

(1) Select Page Setup...

Page Setup...Page Setup...

Page Setup... from the application software's File

FileFile

File menu.

3Specify the required settings.

(1) Select Print...

Print...Print...

Print... from the application software's File

FileFile

File menu.

Notes The menu screens and dialog boxes that appear may vary, depending on the

software application you are using.

The steps described in this section are for printing in Mac OS X v.10.2.x.

(3) Select the desired paper

size from the Paper Size

Paper SizePaper Size

Paper Size

pull-down menu.

(4) Click OK

OKOK

OK.

(2) Select i9900

i9900i9900

i9900 from Format

Format Format

Format

for

forfor

for.

i9900_QSG_US.book Page 12 Wednesday, January 7, 2004 6:09 PM

Basic Printing

(2) Select Quality & Media

Quality & MediaQuality & Media

Quality & Media from

the pull-down menu.

(3) Select the desired media type

from the Media Type

Media TypeMedia Type

Media Type pull-down

menu.

(4) Select Color Options

Color OptionsColor Options

Color Options from the

pull-down menu.

(5) Select the type of the

document from the Print Type

Print TypePrint Type

Print Type

pull-down menu.

(6) Click Print

PrintPrint

Print.

i9900_QSG_US.book Page 13 Wednesday, January 7, 2004 6:09 PM

Basic Printing

Notes For details about other printer driver functions, refer to the

User’s

Guide

or Help

HelpHelp

Help.

The print settings are automatically changed according to the type

of paper loaded in the printer, if Plain Paper

Plain PaperPlain Paper

Plain Paper has been selected in

Media Type

Media TypeMedia Type

Media Type.

This function may not work properly for some media.

To ensure high printing quality, you are recommended to select the

desired type of paper in Media Type

Media TypeMedia Type

Media Type first.

You can cancel a print job in progress by simply pressing the

RESUME/CANCEL

RESUME/CANCELRESUME/CANCEL

RESUME/CANCEL button on the printer.

Double-clicking the printer name in the Printer list

Printer listPrinter list

Printer list displays a dialog

that prompts you to confirm the status of the print job(s). To cancel a

job in progress, select the desired document, then click Delete

DeleteDelete

Delete. To

temporarily stop a job in progress, click Pause

PausePause

Pause. To cancel all the jobs

in the list, click Stop Jobs

Stop JobsStop Jobs

Stop Jobs.

i9900_QSG_US.book Page 14 Wednesday, January 7, 2004 6:09 PM

Advanced Printing

Advanced PrintingAdvanced Printing

Advanced Printing

Printing Photographs Directly from a Digital Camera

Connecting a compatible digital camera or camcorder to the printer allows

you to print recorded images directly without using a computer. This printer

supports both “PictBridge” and Canon “Bubble Jet Direct.”

Connecting to a Digital Camera

Note PictBridge is an industry standard enabling a range of digital photo

solutions, including the direct printing of photos from a compatible digital

still cameras or camcorders* without the need to use a computer.

Canon “Bubble Jet Direct” allows you to print photos from a Canon “Bubble

Jet Direct” compatible (“PictBridge” incompatible) digital camera or digital

camcorder without a computer, by simply connecting the digital camera or

digital camcorder to this printer.

* Hereafter, the digital still camera and digital video camcorder are

collectively called a digital camera or camera.

Caution Do not connect any equipment other than the camera ready for

“PictBridge” or Canon “Bubble Jet Direct” to the Direct Print Port of the

printer. If you do so, electric shock, fire, or damage to the camera could

result.

PictBridge-compatible

Digital Cameras

On page 17

Canon “Bubble Jet

Direct” compatible

digital camera

On page 19

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Advanced Printing

1Set up the printer.

2Turn on the printer.

3Load the paper into the paper rest.

4Connect the digital camera to the printer.

(1) Make sure the camera is turned off.

(2) Connect the camera to the printer using the USB cable (for connection to a

computer) supplied with the camera.

(3) Turn on and set up the camera for direct printing.

When the connection between the camera and printer has been established, the

Power lamp on the printer flashes once.

* The power-on sequence may differ depending on the model or brand of the

camera.

Note When printing photos with the digital camera connected to the

printer, it is advisable to use the AC adapter supplied with the

camera. If you use the camera battery, be sure to charge it fully.

The print head cannot be aligned using the controls of the digital

camera. To align the print head, connect the printer to the computer.

Depending on the model or brand of your camera, you may have to

select a print mode compliant with “PictBridge” before connecting

the camera.

You may also have to turn on the camera or select Play mode

manually after connecting the camera to the printer.

Perform necessary operations according to the instruction manual

supplied with your camera.

When printing from your PC, be sure to unplug the cable connecting

the digital camera.

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Advanced Printing

Either of the following icons will display on the LCD display of the digital camera

when the printer is correctly connected.

A PictBridge-compliant digital camera.

A Canon “Bubble Jet Direct” compatible digital camera.

Direct Printing from PictBridge-compatible Digital Cameras

Default Camera Settings

When a PictBridge-compatible camera is connected and printing is started with no

printing option selected, this printer operates based on the following default

settings:

- Paper size...................4"×6"

- Paper type..................Photo (Photo Paper Plus Glossy)

- Layout ........................Borderless

- Trimming....................Off (No trimming)

- Image optimize...........On (Exif Print)

- Date print ...................Off (No printing)

Additional Settings

The settings explained below cannot be made on some camera. If any setting cannot

be made, the default setting explained above is used.

Names of settings that are displayed on Canon PictBridge-compatible cameras are

used in the description given below. Different names may be displayed on your

camera depending on the brand or model.

For details, refer to your camera’s instruction manual.

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Advanced Printing

About “Paper Size” and “Paper Type”

To change the paper size or paper type, operate from the camera to select the

PictBridge print setup mode and confirm or check the settings.

By default, 4"×6" is selected in “Paper Size” and “Photo “(Photo Paper Plus Glossy)

is selected in “Paper Type” for this printer. To use Photo Paper Pro, select “Fast

Photo” in “Paper type”.

If using a Canon PictBridge-compatible camera, you can select 5"×7" in “Paper

Size”. The following sizes and types of paper can be loaded in the printer by

selecting options in “Paper Size” and “Paper Type”.

About “Image optimize”

If you use a Canon PictBridge-compatible camera, you can select "VIVID", "NR", or

"VIVID+NR". (Note that these options cannot be selected for some models.)

About “Date print”

If “On” is selected, the shooting date recorded in Exif image data is printed on the

lower-right corner of each photo.

“Paper Size” setting “Paper Type” setting Paper loaded in printer

4"×6" (Default) Photo (Default) Photo Paper Plus Glossy

Fast Photo Photo Paper Pro

8.5"×11" (Letter) Photo Photo Paper Plus Glossy

Fast Photo Photo Paper Pro

5"×7" Photo Photo Paper Plus Glossy

Note When "VIVID" is selected, green and blue portions of photos are

printed vividly.

When "NR" (Noise Reduction) is selected, noise in blue portions,

such as the sky, and dark portions is removed.

When "VIVID+NR" is selected, functions of both "VIVID" and "NR" are

performed.

Note This printer can handle only Exif/JPEG image data to produce photos

using PictBridge.

Never disconnect the USB cable during printing.

When disconnecting the USB cable between the digital camera and

printer, follow the instructions given in the Instruction Manual of

Camera.

Controls of the digital camera cannot be used for the following:

- Print quality setting

- Printer maintenance

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Advanced Printing

Printing Photographs Directly from a Canon “Bubble Jet Direct”

compatible digital camera

Media Types for Digital Camera

When you connect a digital camera, you can use the following media:

Digital Camera Setting Media Type

Card #1 Photo Paper Pro 4"×6" / 101.6×152.4 mm

Card #2 Photo Paper Plus Glossy 4"×6" / 101.6×152.4 mm

Card #3 Photo Paper Plus Glossy 5"×7" / 127.0×177.8 mm

LTR Photo Paper Pro or Photo Paper Plus Glossy Letter

A4 Photo Paper Pro or Photo Paper Plus Glossy A4

Note For the digital camera operation method and troubleshooting, refer

to your digital camera manual. For print error messages, refer to the

User’s Guide.

By operating the digital camera, you can make the following prints:

- You can make a standard print from the image displayed in the

single display mode or in the index display mode.

- You can print specified numbers of images, or make an index print

by editing the DPOF.

- For the images taken with an Exif 2.2-compatible digital camera,

the Photo Optimizer PRO function can be used.

- If date printing is set from the operation panel of the digital

camera, the date when the photograph was taken is to be printed

(excluding the index print).

- Images will be scaled automatically according to the image size

set on the digital camera and the size of the media set on the

printer.

The digital camera does not support the following functions:

- Print quality setting

- Maintenance

Images other than Exif may not be index printed.

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Advanced Printing

Accessing the Printer Driver

The Printer Properties

Printer PropertiesPrinter Properties

Printer Properties dialog box can be opened from either within an

application, or directly from the Windows Start

StartStart

Start menu.

Opening the Printer Properties Dialog Box from Your Application

Program

1In your application, select the command to print a document.

The Print

PrintPrint

Print dialog box can usually be opened by selecting Print

PrintPrint

Print from the File

FileFile

File menu.

2Ensure that Canon

Canon Canon

Canon i9900

i9900i9900

i9900 is selected. Then click Preferences

PreferencesPreferences

Preferences (or Properties

PropertiesProperties

Properties).

The Printer Properties

Printer PropertiesPrinter Properties

Printer Properties dialog box opens.

Opening the Printer Properties Dialog Box Directly from the Start

This method is used for maintenance operations such as print head cleaning, or to

specify printer settings common to all application programs.

When the Printer Properties

Printer PropertiesPrinter Properties

Printer Properties dialog box is opened from the Start

StartStart

Start menu, additional tabs

appear. These do not appear when the Printer Properties

Printer PropertiesPrinter Properties

Printer Properties dialog box is opened from

within an application.

For more information about these additional tabs, refer to your Windows

documentation.

1Click Start

StartStart

Start and select Control Panel

Control PanelControl Panel

Control Panel, Printers

PrintersPrinters

Printers and

andand

and Other Hardware

Other HardwareOther Hardware

Other Hardware, and then

Printers and Faxes

Printers and FaxesPrinters and Faxes

Printers and Faxes.

For non-XP Windows, click Start

StartStart

Start, select Settings

SettingsSettings

Settings, and then Printers

PrintersPrinters

Printers.

2Select the Canon

CanonCanon

Canon i9900

i9900i9900

i9900 icon.

3Open the File

FileFile

File menu and select Printing Preferences

Printing PreferencesPrinting Preferences

Printing Preferences (or Properties

PropertiesProperties

Properties).

The Printer Properties

Printer PropertiesPrinter Properties

Printer Properties dialog box opens.

Note This section refers to Windows XP operation.

The operations may vary depending on your operating system.

Depending on your application program, the command and menu names

may differ, and there may be more steps involved in opening the Printer

PrinterPrinter

Printer

Properties

PropertiesProperties

Properties dialog box. For more details, see the user's manual for your

application.

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Advanced Printing

Adjusting the Print Quality for Photographs

Improving the Quality of Printed Images

Two important factors control the quality and output of your printed images:

Paper and Ink

Paper and InkPaper and Ink

Paper and Ink

Using recommended Canon paper, specialty media and inks for printing

photographs can significantly improve the quality of your printouts. See the inside

back cover for a list of Canon Specialty Papers and ink tanks for this printer.

Printer Driver Settings

Printer Driver SettingsPrinter Driver Settings

Printer Driver Settings

The printer driver has a variety of settings that can be used to creatively enhance the

colors and output of your photographs. Many of these features are covered in this

chapter.

For more detailed information, see the i9900

User's Guide

on the

Setup Software &

User's Guide

CD-ROM

You can also access the online help in either of the following ways depending on your

operating system:

•Press the F1

F1F1

F1 key

•Click

? in the upper right corner, then click the feature you want to know more about.

•Click the Help

HelpHelp

Help button when displayed.

•Click ?

? in the Page Setup

Page SetupPage Setup

Page Setup dialog box or the Print

PrintPrint

Print dialog box.

Adjusting Print Quality

Features that affect the appearance and quality of your printed images can be

controlled with the printer driver.

The i9900 automatically adjusts printer settings to improve print quality based on the

media type (plain paper, Photo Paper Pro, and so on). You can also customize the Print

Print Print

Quality settings

Quality settingsQuality settings

Quality settings if desired.

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Advanced Printing

To manually adjust Print Quality settings:

To manually adjust Print Quality settings:To manually adjust Print Quality settings:

To manually adjust Print Quality settings:

1Open the Printer Properties

Printer PropertiesPrinter Properties

Printer Properties dialog box.

See“Opening the Printer Properties Dialog Box from Your Application

Opening the Printer Properties Dialog Box from Your Application Opening the Printer Properties Dialog Box from Your Application

Opening the Printer Properties Dialog Box from Your Application

Program

ProgramProgram

Program” on page 20.

2Select Custom

CustomCustom

Custom in Print Quality

Print QualityPrint Quality

Print Quality, then click Set...

Set...Set...

Set... to open the Set Print

Set PrintSet Print

Set Print

Quality

QualityQuality

Quality dialog box.

3Move the slide bar to adjust the print quality.

4When the process is complete, click OK

OKOK

OK.

1Open the Print

PrintPrint

Print dialog box.

See “Printing with Macintosh

Printing with MacintoshPrinting with Macintosh

Printing with Macintosh” on page 12.

2Select Quality & Media

Quality & MediaQuality & Media

Quality & Media from the pop-up menu, and then click Detailed

Detailed Detailed

Detailed

Setting

SettingSetting

Setting.

3Move the slide bar to adjust the print quality.

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Advanced Printing

4When the process is complete, click Print

PrintPrint

Print.

To automatically optimize the image:

To automatically optimize the image:To automatically optimize the image:

To automatically optimize the image:

Photo Optimizer PRO automatically adjusts the photographs taken with a digital camera.

Use this feature to compensate for unsatisfactory color balance and over- or under-

exposure before printing. Photo Optimizer Pro is the function for Windows only.

1Open the Printer Properties

Printer PropertiesPrinter Properties

Printer Properties dialog box.

See“Opening the Printer Properties Dialog Box from Your Application

Opening the Printer Properties Dialog Box from Your Application Opening the Printer Properties Dialog Box from Your Application

Opening the Printer Properties Dialog Box from Your Application

Program

ProgramProgram

Program” on page 20.

2Click the Effects

EffectsEffects

Effects tab.

3Select the Photo Optimizer PRO

Photo Optimizer PROPhoto Optimizer PRO

Photo Optimizer PRO check box.

4Click OK

OKOK

OK.

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Advanced Printing

To use Vivid Photo option:

To use Vivid Photo option:To use Vivid Photo option:

To use Vivid Photo option:

Vivid Photo intensifies background colors like fields, trees, oceans and skies, while

maintaining natural skin tones in the images.

To use Vivid Photo, select the Vivid Photo

Vivid PhotoVivid Photo

Vivid Photo check box on the Effects

EffectsEffects

Effects tab.

To use Vivid Photo, select the Vivid Photo

Vivid PhotoVivid Photo

Vivid Photo check box under Special Effects

Special EffectsSpecial Effects

Special Effects.

Note In Windows Me or Windows 98

In Windows Me or Windows 98In Windows Me or Windows 98

In Windows Me or Windows 98

If Background Printing has been disabled, the Vivid Photo function is

not available.

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Advanced Printing

To reduce noise from images taken with a digital camera:

To reduce noise from images taken with a digital camera:To reduce noise from images taken with a digital camera:

To reduce noise from images taken with a digital camera:

The Photo Noise Reduction function reduces noise from blue portions such as the

sky, and dark portions of the images taken with your digital camera.

To use Photo Noise Reduction, select the Photo Noise Reduction

Photo Noise ReductionPhoto Noise Reduction

Photo Noise Reduction check box on the

Effects

EffectsEffects

Effects tab.

To use Photo Noise Reduction, select the Photo Noise Reduction

Photo Noise ReductionPhoto Noise Reduction

Photo Noise Reduction check box under

Special effects

Special effectsSpecial effects

Special effects.

Note In Windows Me or Windows 98

In Windows Me or Windows 98In Windows Me or Windows 98

In Windows Me or Windows 98

If Background Printing has been disabled, the Photo Noise Reduction

function is not available.

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Advanced Printing

Saving and Recalling Driver Settings

When you change printer driver settings for a specific print job, such as printing black

and white photos, or printing documents with a special background, you can save and

name these settings for future use on similar print jobs.

1Open the Printer Properties

Printer PropertiesPrinter Properties

Printer Properties dialog box.

See “Opening the Printer Properties Dialog Box from Your Application

Opening the Printer Properties Dialog Box from Your Application Opening the Printer Properties Dialog Box from Your Application

Opening the Printer Properties Dialog Box from Your Application

Program

ProgramProgram

Program” on page 20.

2Select all of the necessary settings.

3Click the Profiles

ProfilesProfiles

Profiles tab.

4Enter the new settings in Profiles

ProfilesProfiles

Profiles.

The Add to Profiles

Add to ProfilesAdd to Profiles

Add to Profiles dialog box opens.

5Click OK

OKOK

OK.

6Click OK

OKOK

OK on the Profiles

ProfilesProfiles

Profiles tab.

This registers your printer driver print settings.

(1) Click Add to Profiles.

Add to Profiles.Add to Profiles.

Add to Profiles.

(2) Enter the name of profile for

registering settings.

(3) Select an icon.

(4) Enter a description of the

registering profile.

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Advanced Printing

1Open the Print

PrintPrint

Print dialog box.

See “Printing with Macintosh

Printing with MacintoshPrinting with Macintosh

Printing with Macintosh” on page 12.

2Select all of the necessary settings.

3Register the new printer driver settings.

The Save Preset

Save PresetSave Preset

Save Preset screen opens.

4Click OK

OKOK

OK.

This registers your printer driver settings.

Note You can retrieve or delete the print settings profile at any time.

Retrieving profile:

Retrieving profile:Retrieving profile:

Retrieving profile: Select the desired profile from Printing

Printing Printing

Printing

Profiles,

Profiles,Profiles,

Profiles, and click Retrieve

RetrieveRetrieve

Retrieve from

fromfrom

from Profiles

ProfilesProfiles

Profiles.

Deleting unwanted profile:

Deleting unwanted profile:Deleting unwanted profile:

Deleting unwanted profile: Select the desired profile from

Printing Profiles,

Printing Profiles,Printing Profiles,

Printing Profiles, and click Delete

DeleteDelete

Delete.

For details, click Help

HelpHelp

Help and refer to the topic of this function.

(1) Click Save As…

Save As…Save As…

Save As… from Presets

PresetsPresets

Presets.

(2) Enter a name for your settings.

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Advanced Printing

Notes You can retrieve or change the saved driver settings at any time.

Retrieving print settings:

Retrieving print settings:Retrieving print settings:

Retrieving print settings:

Select the name of the print settings to retrieve from the

Presets

PresetsPresets

Presets in the Print

PrintPrint

Print dialog.

Changing drivers settings:

Changing drivers settings:Changing drivers settings:

Changing drivers settings:

When registered print settings are selected, you can delete

them.

Select the name of settings to delete from the Presets

PresetsPresets

Presets in the

PrintPrint

Print dialog and click Delete

DeleteDelete

Delete.

When registered print settings are selected, you can change

their name.

Select the name of settings to rename from the Presets

PresetsPresets

Presets in the

PrintPrint

Print dialog and click Rename

RenameRename

Rename.

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Advanced Printing

Using the Printer Driver Options

Your printer driver will provide you with many features that allow you to print a wide range of

images and documents.

The illustrations below provide a basic introduction to many features offered by your printer

driver.

Note For detailed descriptions of the printer driver functions, refer to the

User’s

Guide

included on the

Setup Software & User’s Guide CD-ROM

Printing with Borderless Printing Reducing Noise from Images Taken with

Digital Camera

Smoothing the Rough Edges of Certain

Images

Automatically Resizing the Image to Fit the

Page

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Advanced Printing

Resizing the Image by Selecting the

Scaling Ratio

Adding Illustrated Effect to Documents

Reducing the Sound of Printer Operation

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Advanced Printing

Using the Bundled Software

The

Setup Software & User’s Guide CD-ROM

includes photo applications designed to edit

the photographs taken by a digital camera and print them as photo-lab quality prints

without white borders. Please use the application(s) suitable for your print purposes.

Easy-PhotoPrint (Windows/Macintosh*)

You can print Borderless photos easily and quickly, just by selecting a photograph

taken with a digital camera and the paper type on which to print. You can also use

simple editing features such as trimming and image rotation. It is Exif Print**

compatible. Internet Explorer 4.0 or later must be installed. If you use Mac OS 9.x,

CarbonLib 1.3.1 or later must be installed.

Easy-PhotoPrint Plus (Windows/Macintosh*)

You can correct red eye on a flash picture or aestheticize the skin color. Easy-PhotoPrint

prints the modified image.

ImageBrowser (Macintosh)

You can import photographs taken with a digital camera to the computer, edit and

name them.

You can produce Borderless prints or Index prints with ease. It is Exif Print

compatible.

ZoomBrowser EX/PhotoRecord (Windows)

You can import photographs taken with a digital camera to the computer, edit, name

and print them in an album format. PhotoRecord is Exif Print** compatible.

PhotoStitch (Windows/Macintosh*)

You can select multiple photographs and merge them to create a panoramic photo.

Easy-WebPrint (Windows)

You can easily print Web pages from Internet Explorer or pages from the

User’s Guide

(on-screen manual of this printer) in full size. Easy-WebPrint automatically adjusts the

layout when printing a screen from the web page. This feature enables you to print a

screen without its right edge being cut off.

This application is a plug-in for Internet Explorer, and its toolbar is automatically added

to Internet Explorer after installation. Internet Explorer 5.5 or later must be installed.

* Mac OS 9, Mac OS X v.10.2.1 to 10.2.6 are supported.

** Exif Print is the worldwide standard. Under Exif Print, the digital camera can record

data tags for specific camera settings and functions such as whether the flash was

on or off, whether the camera was in portrait or night scene mode, etc.

Canon BJ Printers support Exif Print and use a suitable photo application to read the

camera data precisely, producing optimal prints. This enables you to create prints

that reproduce your vision more accurately than ever before.

Note To install applications, refer to

Easy Setup Instructions

For details about using the photo applications, refer to the

Photo

Application Guide

included on the

Setup Software & User’s Guide CD-ROM

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Advanced Printing

Printing Borderless Photographs with Windows

This chapter describes the steps used to print from photo applications included with your

Setup Software & User’s Guide CD-ROM

using the Borderless Printing mode.

Follow the steps below to produce color prints of digital camera photographs with Easy-

PhotoPrint using the Borderless Printing function. Easy-PhotoPrint supports Exif Print. Easy-

PhotoPrint can handle only JPEG files (filename extension: .jpg and .jpeg).

This section describes how to print photographs stored in a folder on the hard disk.

You can edit images taken with a digital camera by using the Red-Eye Correction function

and Digital Face Smoothing function of Easy-PhotoPrint Plus and print them with Easy-

PhotoPrint. For more information about Easy-PhotoPrint and Easy-PhotoPrint Plus, refer to

the Photo Application Guide.

1Start Easy-PhotoPrint.

(1) Store the photographs you took with your digital camera in a folder on the hard

disk.

(2) Click Start

StartStart

Start, select All Programs

All ProgramsAll Programs

All Programs (or Programs

ProgramsPrograms

Programs), Canon Utilities

Canon UtilitiesCanon Utilities

Canon Utilities, Easy-PhotoPrint

Easy-PhotoPrintEasy-PhotoPrint

Easy-PhotoPrint,

and then Easy-PhotoPrint

Easy-PhotoPrintEasy-PhotoPrint

Easy-PhotoPrint.

The Image Selection

Image SelectionImage Selection

Image Selection tab is displayed.

2Select photographs.

(1) Select the folder containing the photograph you want to print.

All photographs in the selected folder are displayed.

Note Media Types Suitable for Borderless Printing

The following media are compatible with Borderless Printing:

Photo Paper Plus Glossy (13" x 19", LTR, 5" x 7", and 4" x 6")

Photo Paper Plus Semi-gloss (LTR and 4" x 6")

Photo Paper Pro (13" x 19", LTR, and 4" x 6")

Matte Photo Paper (LTR)

Glossy Photo Paper (13" x 19", LTR, and 4" x 6")

- Printing on paper other than the above may deteriorate the print

quality or may produce the print in different color tone.

- Selecting the wrong media type may affect the colors or cause

printing to slow down. To ensure optimum printing results, select

the correct media type that matches the paper you are loading in

the printer.

- Borderless Printing may not assure high print quality on the edges

of the print or may cause the edges of the print blurred.

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Advanced Printing

(2) Click the [ ]

[][]

[] []

[ ] button on the thumbnail of the photograph you want to

print and specify the number of copies.

3Select the paper.

4Select the layout.

Guidance

Thumbnail

Folder window

Increases the number of copies.

Displays the specified number of copies.

Decreases the number of copies.

(1) Click the Paper Selection

Paper SelectionPaper Selection

Paper Selection

tab.

(2) Select the size of the paper

you want to use from

Paper Size

Paper SizePaper Size

Paper Size.

(3) Select the type of the paper

you want to use from

Media Type

Media TypeMedia Type

Media Type.

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Advanced Printing

(3) Load the media specified in the Paper Selection

Paper SelectionPaper Selection

Paper Selection tab.

(4) Click Print

PrintPrint

Print.

(1) Click the Layout/Print

Layout/PrintLayout/Print

Layout/Print

tab.

(2) Select Borderless (full)

Borderless (full)Borderless (full)

Borderless (full).

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Advanced Printing

Printing Borderless Photographs with Macintosh

This chapter describes the steps used to print from Easy-PhotoPrint* included with your

Setup Software and User’s Guide CD-ROM

using the Borderless Printing mode.

* If you use Mac OS 9.x, CarbonLib 1.3.1 or later must be installed.

Follow the steps below to produce color prints of digital camera photographs with Easy-

PhotoPrint using the Borderless Printing function. Easy-PhotoPrint supports Exif Print. Easy-

PhotoPrint can handle only JPEG files (file name extension: .jpg and .jpeg).

This section describes how to print photographs stored in a folder on the hard disk.

You can edit images taken with a digital camera by using the Red-Eye Correction function

and Digital Face Smoothing function of Easy-PhotoPrint Plus and print them with Easy-

PhotoPrint. For more information about Easy-PhotoPrint and Easy-PhotoPrint Plus, refer to

the Photo Application Guide.

1Start Easy-PhotoPrint.

(1) Store the photographs you took with your digital camera in a folder on the hard

disk.

(2) Open the Easy-PhotoPrint

Easy-PhotoPrintEasy-PhotoPrint

Easy-PhotoPrint folder, and double-click the Easy-PhotoPrint

Easy-PhotoPrintEasy-PhotoPrint

Easy-PhotoPrint icon in

the folder.

The Image Selection

Image SelectionImage Selection

Image Selection tab is displayed.

Note Media Types Suitable for Borderless Printing

Media Types Suitable for Borderless PrintingMedia Types Suitable for Borderless Printing

Media Types Suitable for Borderless Printing

The following media are compatible with Borderless Printing:

Photo Paper Plus Glossy (13" x 19", LTR, 5" x 7" and 4" x 6")

Photo Paper Plus Semi-gloss (LTR, 4" x 6")

Photo Paper Pro (13" x 19", LTR, and 4" x 6")

Matte Photo Paper (LTR)

Glossy Photo Paper (13" x 19", LTR, and 4" x 6")

- Printing on paper other than the above may deteriorate the print

quality or may produce the print in different color tones.

- Selecting the wrong media type may affect the colors or cause

printing to slow down. To ensure optimum printing results, select

the correct media type that matches the paper you are loading in

the printer.

- Borderless Printing may not assure high print quality on the edges

of the print or may cause the edges of the print blurred.

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Advanced Printing

2Select photographs.

(1) Select the folder containing the photograph you want to print.

All photographs in the selected folder are displayed.

(2) Click the [ ]

[][]

[] []

[ ] button on the thumbnail of the photograph you want to

print and specify the number of copies.

Guidance

Thumbnail

Folder window

Increases the number of copies.

Displays the specified number of copies.

Decreases the number of copies.

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Advanced Printing

3Select the paper.

4Select the layout.

(3) Load the media specified in the Paper Selection

Paper SelectionPaper Selection

Paper Selection tab.

(4) Click Print

PrintPrint

Print.

(5) When the confirmation message is displayed, click OK

OKOK

OK.

(6) Click Print

PrintPrint

Print in the Print

PrintPrint

Print dialog box.

(1) Click the Paper Selection

Paper SelectionPaper Selection

Paper Selection

tab.

(2) Select the size of the

paper you want to use

from Paper Size

Paper SizePaper Size

Paper Size.

(3) Select the type of the

paper you want to use

from Media Type

Media TypeMedia Type

Media Type.

(1) Click the Layout/Print

Layout/PrintLayout/Print

Layout/Print

tab.

(2) Select Borderless (full)

Borderless (full)Borderless (full)

Borderless (full).

i9900_QSG_US.book Page 37 Wednesday, January 7, 2004 6:09 PM

Printing Maintenance

Printing MaintenancePrinting Maintenance

Printing Maintenance

Replacing an Ink Tank

When replacing an ink tank, check the model number very carefully.

The printer will not print properly if the wrong ink tank is used, or installed in

the incorrect position.

With this printer, ink tanks must be installed from the left to right in the order shown below:

•Photo Magenta: BCI-6PM

•Red: BCI-6R

•Black: BCI-6BK

•Green: BCI-6G

•Photo Cyan: BCI-6PC

•Cyan: BCI-6C

•Magenta: BCI-6M

•Yellow: BCI-6Y

i9900_QSG_US.book Page 38 Wednesday, January 7, 2004 6:09 PM

Printing Maintenance

Knowing When to Replace Ink Tank

If an ink tank needs replacing, the POWER

POWERPOWER

POWER lamp will change from green to orange and

flash four times, as soon as printing begins. It is important to quickly identify the

empty tank using the BJ Status Monitor (Windows) or error messages (Macintosh) and

replace it.

The following message appears when an ink is empty. Printing will resume as soon as the

ink tank is replaced and the front cover is closed.

Note Should missing characters or white streaks appear despite

sufficient ink levels, refer to the section “When Printing Becomes

When Printing Becomes When Printing Becomes

When Printing Becomes

Faint or Colors are Incorrect

Faint or Colors are IncorrectFaint or Colors are Incorrect

Faint or Colors are Incorrect” on page 43.

Note When Low Ink is Detected

The BJ Status Monitor appears as soon as a print job starts. [!] indi-

cates a low ink level. Obtain a replacement tank as soon as possi-

ble.

The ink tank with [X] symbol is out of ink.

Replace with a new ink tank.

• Press the RESUME/CANCEL

RESUME/CANCELRESUME/CANCEL

RESUME/CANCEL button to

resume printing with an empty ink tank.

When printing is finished, replace the ink

tank immediately. If you continue printing

with an empty ink tank, problems may

occur.

• Menu screens will vary to some degree,

depending on your software environment.

Empty ink tank

Ink tank with low ink level

Click Cancel Printing

Cancel PrintingCancel Printing

Cancel Printing to cancel

the current print job.

i9900_QSG_US.book Page 39 Wednesday, January 7, 2004 6:09 PM

Printing Maintenance

The following message is displayed when an ink tank is empty. Printing will resume as soon

as the ink tank is replaced and the front cover is closed.

Note When Low Ink is Detected

Press t

e RESUME

CANCEL

RESUME

CANCELRESUME

CANCEL

RESUME

CANCEL

utton to resume pr

with the ink tank empty. When printing is finished,

replace the ink tank immediately. If you continue

printing with an empty ink tank, problems may occur.

Ink tank with low ink level

(1) Double-click the hard disk icon where the printer

driver was installed, the Applications

ApplicationsApplications

Applications folder, and

then the Utilities

UtilitiesUtilities

Utilities folder.

(2) Double-click the Print Center

Print CenterPrint Center

Print Center (or Printer Setup

Printer Setup Printer Setup

Printer Setup

Utility

UtilityUtility

Utility) icon.

(3) Select i9900

i9900i9900

i9900 from the Name

NameName

Name list and click

Configure

ConfigureConfigure

Configure.

(4) Select i9900

i9900i9900

i9900 from the Product

ProductProduct

Product list and click

Select

SelectSelect

Select.

(5) Click About ink

About inkAbout ink

About ink on BJ Printer Utility

BJ Printer UtilityBJ Printer Utility

BJ Printer Utility.

[!] indicates a low ink level. Obtain a replacement

tank as soon as possible.

i9900_QSG_US.book Page 40 Wednesday, January 7, 2004 6:09 PM

Printing Maintenance

Replacing Ink Tanks

When an ink tank runs out of ink, replace it using the following steps.

1Ensure that the printer is on, and then open the front cover.

The print head holder moves to the center.

2Remove the empty ink tank.

(1) Push the tab and remove the ink tank.

3Prepare a replacement ink tank.

(1) Unpack the new ink tank and pull off the orange tape.

(2) Remove the orange protective cap from the bottom of the ink tank and discard it.

Important Handle ink tanks carefully to avoid staining clothing or the

surrounding area.

Discard empty ink tanks according to the local laws and regulations

regarding disposal of consumables.

Do not touch the lock lever;

remove only the ink tank.

i9900_QSG_US.book Page 41 Wednesday, January 7, 2004 6:09 PM

Printing Maintenance

4Insert the ink tank.

(1) Insert the ink tank into the print head holder.

(2) Press on the "PUSH" mark until the ink tank snaps firmly into place.

5Close the front cover.

The print head holder moves to the right. The ink tank installation process is now

complete.

Important Be sure to remove the clear film from the ink tank in the exact order

shown in step 3-(1), as failure to follow this step may cause the ink

to leak and stain your clothes and hands.

Ensure that all the orange tape has been peeled off along the

perforation. If there remains a part of the orange tape, ink may not

be ejected correctly.

Do not squeeze the side of ink tanks as this may cause the ink to

leak out and stain your clothes and hands.

Do not re-attach the protective cap once you have removed it.

Once the protective cap is removed, do not touch the open ink port.

Notes To maintain optimal print quality, use an ink tank within six months

of its first use.

Once an ink tank has been used, do not remove it from the printer

and leave it out in the open. This will cause the ink tank to dry out

and the printer may not function properly if it is reinstalled.

Color ink consumption may occur even when black-and-white or

grayscale printing is specified.

Color ink is consumed in the head cleaning and deep cleaning,

which are necessary to maintain the printer’s capabilities.

When an ink tank runs out of ink, replace the ink tank with a new one

immediately.

If you continue printing with an empty ink tank, problems may occur.

i9900_QSG_US.book Page 42 Wednesday, January 7, 2004 6:09 PM

Printing Maintenance

When Printing Becomes Faint or Colors are Incorrect

When printing becomes faint or colors are incorrect, even if ink remains in the

ink tanks, the print head nozzles are probably clogged. Follow the

procedures below to maintain the print head.

If the ruled lines are shifted after running the print head maintenance, align

print head.

Important Before maintaining the print head, check the following;

Open the front cover and make sure that the ink tank

contains ink. If it is out of ink, replace it.

Ensure that all the orange tape of the ink tank has been

peeled off.

Press "PUSH" on the ink tank and ensure that the ink tank is

installed securely.

Ensure that each ink tank is installed at the correct location.

Increase the Print Quality setting in the printer driver

settings.

Note If Print Head Deep Cleaning does not solve the problem, contact the Customer

Care Center.

See “Print Head Deep Cleaning

Print Head Deep CleaningPrint Head Deep Cleaning

Print Head Deep Cleaning”

on page 52

Step 3

If the ruled lines are shifted

If the printing is faint, or the color is incorrect

See “Print Head Cleaning

Print Head CleaningPrint Head Cleaning

Print Head Cleaning” on page 48

Step 2

See “Aligning the Print Head

Aligning the Print HeadAligning the Print Head

Aligning the Print Head”

on page 56

Step 1

If the problem remains

See “Printing the Nozzle Check

Printing the Nozzle Check Printing the Nozzle Check

Printing the Nozzle Check

Pattern

PatternPattern

Pattern” on page 44

Step 1

If white stripes appear

i9900_QSG_US.book Page 43 Wednesday, January 7, 2004 6:09 PM

Printing Maintenance

Printing the Nozzle Check Pattern

Print the nozzle check pattern to determine whether the ink ejects properly from the print

head nozzles. Use this function when printed results are blurred or the color is incorrect.

1With the printer on, load a sheet of Letter-sized paper in the printer.

2Open the Printer Properties

Printer PropertiesPrinter Properties

Printer Properties dialog box.

See “Opening the Printer Properties Dialog Box Directly from the Start Menu

Opening the Printer Properties Dialog Box Directly from the Start MenuOpening the Printer Properties Dialog Box Directly from the Start Menu

Opening the Printer Properties Dialog Box Directly from the Start Menu” on

page 20.

3Print the Nozzle Check Pattern.

(4) When the confirmation message is displayed, click OK

OKOK

OK.

(5) Confirm the nozzle check pattern.

See “Examining the Nozzle Check Pattern

Examining the Nozzle Check PatternExamining the Nozzle Check Pattern

Examining the Nozzle Check Pattern” on page 46.

Note Nozzle check pattern printing can also be executed from the printer

itself. With the printer on, load a sheet of Letter-sized paper in the

printer. Hold the RESUME/CANCEL

RESUME/CANCELRESUME/CANCEL

RESUME/CANCEL button until the POWER

POWER POWER

POWER lamp flashes

twice.

(1)

(1)(1)

(1) Click the Maintenance

MaintenanceMaintenance

Maintenance tab.

(2)

(2)(2)

(2) Click Nozzle Check

Nozzle CheckNozzle Check

Nozzle Check.

(3)

(3)(3)

(3) Click Print Check Pattern

Print Check PatternPrint Check Pattern

Print Check Pattern.

i9900_QSG_US.book Page 44 Wednesday, January 7, 2004 6:09 PM

Printing Maintenance

(6) If you want to start print head cleaning, click Cleaning

CleaningCleaning

Cleaning on the Pattern Check

Pattern Check Pattern Check

Pattern Check

screen. Otherwise, click Exit

ExitExit

Exit to finish.

1With the printer on, load a sheet of Letter-sized paper in the printer.

2Open the BJ Printer Utility

BJ Printer UtilityBJ Printer Utility

BJ Printer Utility dialog box.

(1) Double-click the hard disk icon where the printer driver is installed, then the

Applications

ApplicationsApplications

Applications folder, and then the Utilities

UtilitiesUtilities

Utilities folder.

(2) Double-click the Print Center

Print CenterPrint Center

Print Center (or Printer Setup Utility

Printer Setup UtilityPrinter Setup Utility

Printer Setup Utility) icon.

(3) Select your printer from the Name

NameName

Name list and click Configure

ConfigureConfigure

Configure.

(4) Select your printer from the Product

ProductProduct

Product list and click Select

SelectSelect

Select.

3Print the Nozzle Check Pattern.

(3) Click Print Check Pattern

Print Check PatternPrint Check Pattern

Print Check Pattern.

(4) Check the message, then click OK

OKOK

OK.

(5) Confirm the nozzle check pattern.

(6) If you want to start print head cleaning, click Cleaning

CleaningCleaning

Cleaning on the Pattern Check

Pattern Check Pattern Check

Pattern Check

screen. Otherwise, click Exit

ExitExit

Exit to finish.

(1) Select Test Print

Test PrintTest Print

Test Print from the

pull-down menu.

(2) Click Nozzle Check

Nozzle CheckNozzle Check

Nozzle Check.

i9900_QSG_US.book Page 45 Wednesday, January 7, 2004 6:09 PM

Printing Maintenance

Examining the Nozzle Check Pattern

The nozzle check pattern should appear as follows when ink is discharged properly.

Examine the nozzle check pattern output by the printer.

Compare the printed nozzle check pattern with those shown in the Pattern Check

Pattern CheckPattern Check

Pattern Check

dialog box on your screen.

Note The nozzle check pattern will not be printed correctly if there is not

enough ink. Replace the ink tank if the remaining amount of ink is

insufficient.

(1)

(1)(1)

(1) If these patterns have

white stripes, Group

1 print head nozzles

need cleaning. Click

Cleaning

CleaningCleaning

Cleaning to go to the

print head cleaning

procedure.

(2)

(2)(2)

(2) If these patterns have

white stripes, Group 2

print head nozzles

need cleaning. Click

Cleaning

CleaningCleaning

Cleaning to go to the

print head cleaning

procedure.

Both group 1 and 2 patterns have no white

stripes, click Exit

ExitExit

Exit.

i9900_QSG_US.book Page 46 Wednesday, January 7, 2004 6:09 PM

Printing Maintenance

Compare the printed nozzle check pattern with those shown in the Pattern Check

Pattern CheckPattern Check

Pattern Check

dialog box on your screen.

(1)

(1)(1)

(1) If these patterns have

white stripes, Group

1 print head nozzles

need cleaning. Click

Cleaning

CleaningCleaning

Cleaning to go to the

print head cleaning

procedure.

(2)

(2)(2)

(2) If these patterns have

white stripes, Group 2

print head nozzles

need cleaning. Click

Cleaning

CleaningCleaning

Cleaning to go to the

print head cleaning

procedure.

Both group 1 and 2 patterns have no white

stripes, click Exit

ExitExit

Exit.

i9900_QSG_US.book Page 47 Wednesday, January 7, 2004 6:09 PM

Printing Maintenance

Print Head Cleaning

Clean the print head if you suspect that the nozzles might be clogged. Cleaning the print

head consumes ink, so perform print head cleaning only when necessary.

1Ensure that the printer is on.

2Open the Printer Properties

Printer PropertiesPrinter Properties

Printer Properties dialog box.

See “Opening the Printer Properties Dialog Box Directly from the Start Menu

Opening the Printer Properties Dialog Box Directly from the Start MenuOpening the Printer Properties Dialog Box Directly from the Start Menu

Opening the Printer Properties Dialog Box Directly from the Start Menu” on

page 20.

3 Start Print Head Cleaning.

Note The print head can also be cleaned from the printer itself. With the

printer on, hold the RESUME/CANCEL

RESUME/CANCELRESUME/CANCEL

RESUME/CANCEL button until the POWER

POWERPOWER

POWER lamp

flashes once.

Note Cleaning

CleaningCleaning

Cleaning dialog box of step 3-(3) directly appears when you click

Cleaning

CleaningCleaning

Cleaning on Pattern Check

Pattern Check Pattern Check

Pattern Check dialog box.

See “Examining the Nozzle Check Pattern

Examining the Nozzle Check PatternExamining the Nozzle Check Pattern

Examining the Nozzle Check Pattern” on page 46.

(1) Click the Maintenance

MaintenanceMaintenance

Maintenance tab.

(2) Click Cleaning

CleaningCleaning

Cleaning.

i9900_QSG_US.book Page 48 Wednesday, January 7, 2004 6:09 PM

Printing Maintenance

(5) When the confirmation message is displayed, click OK

OKOK

OK.

(6) Print the nozzle check pattern to check the print head condition.

See “Printing the Nozzle Check Pattern”

“Printing the Nozzle Check Pattern”“Printing the Nozzle Check Pattern”

“Printing the Nozzle Check Pattern” on page 50.

Important Do not perform any other operation until the print head

cleaning finishes. This takes about one minute.

Notes If this does not solve the problem, clean the print heads again, up to

three times.

After print head cleaning finishes, print the nozzle check pattern to

verify that the print head nozzles are clean.

See “Printing the Nozzle Check Pattern

Printing the Nozzle Check PatternPrinting the Nozzle Check Pattern

Printing the Nozzle Check Pattern” on page 44.

If the problem persists, perform print head deep cleaning.

See “Print Head Deep Cleaning

Print Head Deep CleaningPrint Head Deep Cleaning

Print Head Deep Cleaning” on page 52.

(3) Select Ink Group

Ink GroupInk Group

Ink Group to clean.

All colors:

Selecting both ink groups.

Group 1:

Black (BCI-6BK), Red (BCI-6R), Green

(BCI-6G), Photo Cyan (BCI-6PC), and

Photo Magenta (BCI-6PM).

Group 2:

Cyan (BCI-6C), Magenta (BCI-6M),

and Yellow (BCI-6Y).

(4) Click Execute

ExecuteExecute

Execute.

Note The items to check

before cleaning are

displayed by clicking

Initial Check Items

Initial Check ItemsInitial Check Items

Initial Check Items.

i9900_QSG_US.book Page 49 Wednesday, January 7, 2004 6:09 PM

Printing Maintenance

1Ensure that the printer is on.

2Open the BJ Printer Utility

BJ Printer UtilityBJ Printer Utility

BJ Printer Utility dialog box.

(1) Double-click the hard disk icon where the printer driver is installed, then the

Applications

ApplicationsApplications

Applications folder, and then the Utilities

UtilitiesUtilities

Utilities folder.

(2) Double-click the Print Center

Print CenterPrint Center

Print Center (or Printer Setup Utility

Printer Setup UtilityPrinter Setup Utility

Printer Setup Utility) icon.

(3) Select your printer from the Name

NameName

Name list and click Configure

ConfigureConfigure

Configure.

(4) Select your printer from the Product

ProductProduct

Product list and click Maintenance

MaintenanceMaintenance

Maintenance.

3 Start Print Head Cleaning.

Note Cleaning

CleaningCleaning

Cleaning dialog box of step 3-(3) directly appears when you click

Cleaning

CleaningCleaning

Cleaning on Pattern Check

Pattern Check Pattern Check

Pattern Check dialog box.

(1) Select Cleaning

CleaningCleaning

Cleaning from

the pull-down menu.

(2) Click Cleaning

CleaningCleaning

Cleaning.

i9900_QSG_US.book Page 50 Wednesday, January 7, 2004 6:09 PM

Printing Maintenance

(5) When the confirmation message is displayed, click OK

OKOK

OK.

(6) Print the nozzle check pattern to check the print head condition.

See “Printing the Nozzle Check Pattern”

“Printing the Nozzle Check Pattern”“Printing the Nozzle Check Pattern”

“Printing the Nozzle Check Pattern” on page 50.

Important Do not perform any other operations until the print head

cleaning finishes. This takes about one minute.

Notes If this does not solve the problem, clean the print heads again, up to

three times.

After print head cleaning finishes, print the nozzle check pattern to

verify that the print head nozzles are clean.

See “Printing the Nozzle Check Pattern

Printing the Nozzle Check PatternPrinting the Nozzle Check Pattern

Printing the Nozzle Check Pattern” on page 44.

If the problem persists, perform print head deep cleaning.

See “Print Head Deep Cleaning

Print Head Deep CleaningPrint Head Deep Cleaning

Print Head Deep Cleaning” on page 52.

(3) Select Ink Group

Ink GroupInk Group

Ink Group to clean.

All colors:

Selecting both ink groups.

Group 1:

Black (BCI-6BK), Red (BCI-6R), Green

(BCI-6G), Photo Cyan (BCI-6PC), and

Photo Magenta (BCI-6PM).

Group 2:

Cyan (BCI-6C), Magenta (BCI-6M),

and Yellow (BCI-6Y).

(4) Click OK

OKOK

OK.

Note The items to check

before cleaning are

displayed by clicking

Initial Check Items

Initial Check ItemsInitial Check Items

Initial Check Items.

i9900_QSG_US.book Page 51 Wednesday, January 7, 2004 6:09 PM

Printing Maintenance

Print Head Deep Cleaning

If print quality does not improve by standard print head cleaning, try performing print head

deep cleaning, which is a more powerful process. Print head deep cleaning consumes ink,

so perform this procedure only when necessary.

1Ensure that the printer is on.

2Open the Printer Properties

Printer PropertiesPrinter Properties

Printer Properties dialog box.

See “Opening the Printer Properties Dialog Box Directly from the Start Menu

Opening the Printer Properties Dialog Box Directly from the Start MenuOpening the Printer Properties Dialog Box Directly from the Start Menu

Opening the Printer Properties Dialog Box Directly from the Start Menu” on

page 20.

3Start Print Head Deep Cleaning.

(1) Click the Maintenance

MaintenanceMaintenance

Maintenance tab.

(2) Click Deep Cleaning

Deep CleaningDeep Cleaning

Deep Cleaning.

i9900_QSG_US.book Page 52 Wednesday, January 7, 2004 6:09 PM

Printing Maintenance

(5) When the confirmation message is displayed, click OK

OKOK

OK.

Print head deep cleaning starts when the Power

PowerPower

Power lamp starts blinking.

(6) Print the nozzle check pattern to check the print head condition.

See “Printing the Nozzle Check Pattern”

“Printing the Nozzle Check Pattern”“Printing the Nozzle Check Pattern”

“Printing the Nozzle Check Pattern” on page 50.

Important Do not perform any other operation until the print head

cleaning finishes. This takes about two minutes.

Note If the print head nozzles are still not clean, check that there are

sufficient ink levels in all ink tanks before turning off the printer. Be

sure to perform another print head deep cleaning 24 hours after

turning off the printer.

If this does not solve the problem, the print head may be worn out.

Contact the Customer Care Center.

(3) Select Ink Group

Ink GroupInk Group

Ink Group to clean.

All colors:

Selecting both ink groups.

Group 1:

Black (BCI-6BK), Red (BCI-6R), Green

(BCI-6G), Photo Cyan (BCI-6PC), and

Photo Magenta (BCI-6PM).

Group 2:

Cyan (BCI-6C), Magenta (BCI-6M),

and Yellow (BCI-6Y).

(4) Click Execute

ExecuteExecute

Execute.

Note The items to check

before cleaning are

displayed by clicking

Initial Check Items

Initial Check ItemsInitial Check Items

Initial Check Items.

i9900_QSG_US.book Page 53 Wednesday, January 7, 2004 6:09 PM

Printing Maintenance

1Ensure that the printer is on.

2Open the BJ Printer Utility

BJ Printer UtilityBJ Printer Utility

BJ Printer Utility dialog box.

(1) Double-click the hard disk icon where the printer driver is installed, the

Applications

ApplicationsApplications

Applications folder, and then the Utilities

UtilitiesUtilities

Utilities folder.

(2) Double-click the Print Center

Print CenterPrint Center

Print Center (or Printer Setup Utility

Printer Setup UtilityPrinter Setup Utility

Printer Setup Utility) icon.

(3) Select your printer from the Name

NameName

Name list and click Configure

ConfigureConfigure

Configure.

(4) Select your printer from the Product

ProductProduct

Product list and click Maintenance

MaintenanceMaintenance

Maintenance.

3Start Print Head Deep Cleaning.

(1) Select Cleaning

Cleaning Cleaning

Cleaning from

the pull-down menu.

(2) Click Deep Cleaning

Deep CleaningDeep Cleaning

Deep Cleaning.

i9900_QSG_US.book Page 54 Wednesday, January 7, 2004 6:09 PM

Printing Maintenance

(5) When the confirmation message is displayed, click OK

OKOK

OK.

Print head deep cleaning starts when the Power

PowerPower

Power lamp starts blinking.

(6) Print the nozzle check pattern to check the print head condition.

See “Printing the Nozzle Check Pattern”

“Printing the Nozzle Check Pattern”“Printing the Nozzle Check Pattern”

“Printing the Nozzle Check Pattern” on page 50.

Important Do not perform any other operation until the print head

cleaning finishes. This takes about two minutes.

Note If the print head nozzles are still not clean, check that there are

sufficient ink levels in all ink tanks before turning off the printer. Be

sure to perform another print head deep cleaning 24 hours after

turning off the printer.

If this does not solve the problem, the print head may be worn out.

Contact the Customer Care Center.

(3) Select Ink Group

Ink GroupInk Group

Ink Group to clean.

All colors:

Selecting both ink groups.

Group 1:

Black (BCI-6BK), Red (BCI-6R), Green

(BCI-6G), Photo Cyan (BCI-6PC), and

Photo Magenta (BCI-6PM).

Group 2:

Cyan (BCI-6C), Magenta (BCI-6M),

and Yellow (BCI-6Y).

(4) Click OK

OKOK

OK.

Note The items to check

before cleaning are

displayed by clicking

Initial Check Items

Initial Check ItemsInitial Check Items

Initial Check Items.

i9900_QSG_US.book Page 55 Wednesday, January 7, 2004 6:09 PM

Printing Maintenance

Aligning the Print Head

Aligning the print head position allows you to print without shifts in the color registration.

Print head alignment is performed either manually or semi-automatically (simple head

alignment). This section deals with the manual print head alignment that allows you to

precisely align the print head. For details on simple (semi-automatic) print head alignment,

refer to the

Easy Setup Instructions

1With the printer on, load a sheet of Letter-sized paper in the printer.

2Open the Printer Properties

Printer PropertiesPrinter Properties

Printer Properties dialog box.

See “Opening the Printer Properties Dialog Box Directly from the Start Menu

Opening the Printer Properties Dialog Box Directly from the Start MenuOpening the Printer Properties Dialog Box Directly from the Start Menu

Opening the Printer Properties Dialog Box Directly from the Start Menu” on

page 20.

3Print the pattern.

Note Ensure that the ink tanks are correctly installed.

(1) Click the Maintenance

MaintenanceMaintenance

Maintenance tab.

(2) Click Custom Settings

Custom SettingsCustom Settings

Custom Settings.

i9900_QSG_US.book Page 56 Wednesday, January 7, 2004 6:09 PM

Printing Maintenance

(3) Select Align heads manually

Align heads manuallyAlign heads manually

Align heads manually check

box, and then click Send

SendSend

Send.

When the confirmation message is

displayed, click OK

OKOK

OK.

(4) Click Print Head Alignment

Print Head AlignmentPrint Head Alignment

Print Head Alignment.

(5) When the confirmation message is

displayed, click Print Head Alignment

Print Head AlignmentPrint Head Alignment

Print Head Alignment.

The Pattern will be printed.

Note Click Check Setting

Check SettingCheck Setting

Check Setting to

print the current

setting and finish the

operation.

(6) After the pattern is printed, click Yes

YesYes

Yes.

i9900_QSG_US.book Page 57 Wednesday, January 7, 2004 6:09 PM

Printing Maintenance

4Align the Print Head.

(1) Look at the print out. From the patterns, select the most even, least irregular

patterns and enter their numbers.

(2) Enter the

numbers.

(3) Click OK

OKOK

OK.

(4) Click OK

OKOK

OK.

i9900_QSG_US.book Page 58 Wednesday, January 7, 2004 6:09 PM

Printing Maintenance

1With the printer on, load a sheet of Letter-sized paper in the printer.

2Open the BJ

BJBJ

BJ Printer Utility

Printer UtilityPrinter Utility

Printer Utility dialog box.

(1) Double-click the hard disk icon where the printer driver is installed, the

Applications

ApplicationsApplications

Applications folder, and then the Utilities

UtilitiesUtilities

Utilities folder.

(2) Double-click the Print Center

Print CenterPrint Center

Print Center (or Printer Setup Utility

Printer Setup UtilityPrinter Setup Utility

Printer Setup Utility) icon.

(3) Select your printer from the Name

NameName

Name list and click Configure

ConfigureConfigure

Configure.

(4) Select your printer from the Product

ProductProduct

Product list and click Maintenance

MaintenanceMaintenance

Maintenance.

3Print the pattern.

(1)

(1)(1)

(1) Select Custom Settings

Custom Settings Custom Settings

Custom Settings from the

pull-down menu.

(2)

(2)(2)

(2) Select Align heads manually

Align heads manuallyAlign heads manually

Align heads manually

check box, and then click Send

SendSend

Send.

When the confirmation message

is displayed, click OK

OKOK

OK.

(3)

(3)(3)

(3) Select Test Print

Test PrintTest Print

Test Print from the pull-

down menu.

(4)

(4)(4)

(4) Click Print Head Alignment

Print Head AlignmentPrint Head Alignment

Print Head Alignment.

i9900_QSG_US.book Page 59 Wednesday, January 7, 2004 6:09 PM

Printing Maintenance

4Align the Print Head.

(1) Look at the print out. From the patterns, select the most even, least irregular

patterns and enter their numbers.

(5)

(5)(5)

(5) When the confirmation message is

displayed, click Print Head

Print Head Print Head

Print Head

Alignment

AlignmentAlignment

Alignment.

Note Click Check Setting

Check SettingCheck Setting

Check Setting to

print the current

setting and finish the

operation.

(2) Enter the

numbers.

(3) Click Send

SendSend

Send.

(4) Click Quit

QuitQuit

Quit.

i9900_QSG_US.book Page 60 Wednesday, January 7, 2004 6:09 PM

Troubleshooting

TroubleshootingTroubleshooting

Troubleshooting

This section provides troubleshooting tips for the most common printing problems.

Troubleshooting usually falls into one of the following categories.

• “Cannot Install the Printer Driver

Cannot Install the Printer DriverCannot Install the Printer Driver

Cannot Install the Printer Driver” on page 62.

• “The USB 2.0 Hi-speed Connection Does Not Work Properly

The USB 2.0 Hi-speed Connection Does Not Work ProperlyThe USB 2.0 Hi-speed Connection Does Not Work Properly

The USB 2.0 Hi-speed Connection Does Not Work Properly” on page 63.

• “Print Quality is Poor or Contains Errors

Print Quality is Poor or Contains ErrorsPrint Quality is Poor or Contains Errors

Print Quality is Poor or Contains Errors” on page 64.

• “Troubleshooting Printer Hardware

Troubleshooting Printer HardwareTroubleshooting Printer Hardware

Troubleshooting Printer Hardware” on page 66.

• “Paper Does Not Feed Properly

Paper Does Not Feed ProperlyPaper Does Not Feed Properly

Paper Does Not Feed Properly” on page 68.

• “Handling Error Messages

Handling Error MessagesHandling Error Messages

Handling Error Messages” on page 69.

• “An Error Message Appears on the Screen

An Error Message Appears on the ScreenAn Error Message Appears on the Screen

An Error Message Appears on the Screen” on page 71.

• “Cannot Print Properly from the Digital Camera

Cannot Print Properly from the Digital CameraCannot Print Properly from the Digital Camera

Cannot Print Properly from the Digital Camera” on page 73.

Refer to the

User's Guide

for additional information on topics not covered in this section.

When an Error Occurs

The BJ Status Monitor opens and displays a message when an error

occurs. Take the appropriate action described in the message.

The message may vary depending on your operating system.

i9900_QSG_US.book Page 61 Wednesday, January 7, 2004 6:09 PM

Troubleshooting

Cannot Install the Printer Driver

Problem Possible Cause Try This

Cannot Install the

Printer Driver

Installation

procedure is not

followed correctly

Follow the

Easy Setup Instructions

packaged with your printer for proper printer

driver installation.

If the installer was forced to terminate due to an error, Windows may be unstable.

Remove the CD-ROM from the CD-ROM drive and restart your computer, and

reinstall the printer driver. If this problem persists, refer to your Windows

documentation for more information.

Other applications

are running in the

background

Other applications opened on your computer can interfere with the installation

routine. Close all open software applications before reinstalling the printer driver.

Refer to the

Easy Setup Instructions

for installing the printer driver.

Installation does

not start

automatically when

the CD-ROM is

inserted into the

drive

If the printer driver installation did not start automatically when you inserted the

CD-ROM into the CD-ROM drive:

1. Click Start

StartStart

Start and select My Computer

My ComputerMy Computer

My Computer.

2. Double-click the CD-ROM

CD-ROMCD-ROM

CD-ROM icon.

For non-XP Windows, open the My Computer

My ComputerMy Computer

My Computer window, and then double-click the

CD-ROM

CD-ROMCD-ROM

CD-ROM icon.

Double-click the CD-ROM

CD-ROMCD-ROM

CD-ROM icon on your desktop to start installation.

Installation CD-

ROM is not working

properly

Confirm that there are no problems with the

Setup Software & User’s Guide CD-

ROM

Use Windows Explorer to confirm that the CD-ROM can be read.

Confirm that the CD-ROM

CD-ROMCD-ROM

CD-ROM icon is displayed on the desktop.

If there is any problem with the CD-ROM, contact the Customer Care Center.

Unable to proceed

beyond the Printer

Port screen

Reinstall the printer driver.

Reinstall the printer driver.Reinstall the printer driver.

Reinstall the printer driver.

1. Click Cancel

Cancel Cancel

Cancel on the Printer Connection

Printer ConnectionPrinter Connection

Printer Connection

screen.

2. Click Start Over

Start OverStart Over

Start Over on the Installation

Installation Installation

Installation

Failure

FailureFailure

Failure screen.

3. Click Exit

Exit Exit

Exit on the Welcome

WelcomeWelcome

Welcome screen, then

remove the CD-ROM.

4. Turn the printer and the computer off.

5. Check the cable connection.

6. Restart the computer.

7. Carefully follow the procedures

described in the

Easy Setup

Instructions

and reinstall the driver.

i9900_QSG_US.book Page 62 Wednesday, January 7, 2004 6:09 PM

Troubleshooting

The USB 2.0 Hi-speed Connection Does Not Work

Properly

Problem Possible Cause Try This

When you

connect to a

computer

running Windows

XP, the screen

shows the

warning message

“High-SPEED USB

Device Plugged

into non-High-

SPEED USB Hub”.

You connect to a

computer that does

not support USB

2.0 Hi-Speed.

Connect to the printer’s lower port (USB).

The warning message will no longer appear.

For the system requirements for the USB 2.0

Hi-Speed connection, see “BJ Printer Driver

BJ Printer Driver BJ Printer Driver

BJ Printer Driver

Systems Requirements

Systems RequirementsSystems Requirements

Systems Requirements” on page 79.

The USB 2.0 Hi-

Speed

connection does

not work

properly.

You connect to a

computer that does

not support USB

2.0 Hi-Speed.

Connect to the printer’s lower port (USB).

For the system requirements for the USB 2.0

Hi-Speed connection, see “BJ Printer Driver

BJ Printer Driver BJ Printer Driver

BJ Printer Driver

Systems Requirements

Systems RequirementsSystems Requirements

Systems Requirements” on page 79.

Even though your

computer and

operating system

support USB 2.0

Hi-Speed, it does

not seem to work

well.

Your cable does not

support USB 2.0 Hi-

Speed.

Be sure to use a USB 2.0 Hi-Speed certified cable, preferably one no longer than 3

meters (approx. 9.84 feet).

You connect to the

computer through a

USB hub.

Connect the printer directly to the computer’s USB port without going through the

hub.

Either an expansion

card supporting

USB 2.0 Hi-Speed

or the driver for

USB 2.0 Hi-Speed

may not be

installed correctly

so that the printer

is not recognized.

1. Read the manual supplied with the expansion card and reinstall the card.

2. Reinstall the USB 2.0 Hi-Speed driver using the latest version of the driver.

Two icons for the

printer are

created.

You have changed

the USB cable from

the lower port to

the upper one on

the printer or vice-

versa, which

created a second

printer icon.

Open Printers and Faxes

Printers and FaxesPrinters and Faxes

Printers and Faxes (Printers

PrintersPrinters

Printers in Windows 2000) from Control Panel

Control PanelControl Panel

Control Panel and select

the non grayed-out printer icon to print from.

The grayed-out printer icon is for the port that is no longer connected.

i9900_QSG_US.book Page 63 Wednesday, January 7, 2004 6:09 PM

Troubleshooting

Print Quality is Poor or Contains Errors

Problem Possible Cause Try This

Ink does not eject

properly/Printing is

Blurred/Colors are

Wrong/White

Streaks appear

Ink tank is not seated

properly/Ink tank is

empty

Check that the ink tanks are firmly seated in the print head and reseat them, if

necessary.

Check that the correct ink tanks are installed and that they are in the correct

order.

See “Replacing an Ink Tank

Replacing an Ink TankReplacing an Ink Tank

Replacing an Ink Tank” on page 38.

Check to see if all the orange tape has been peeled off as shown in (1). If a

part of the orange tape remains as shown in (2), remove it thoroughly.

If an ink tank is empty, replace the ink tank. See “

““

“Replacing an Ink Tank

Replacing an Ink TankReplacing an Ink Tank

Replacing an Ink Tank” on

page 38.

Print head is

misaligned Align the print head.

See “

““

“Aligning the Print Head

Aligning the Print HeadAligning the Print Head

Aligning the Print Head” on page 56.

Print head nozzles are

clogged

Print the nozzle check pattern to check for uneven ink output.

See “

““

“Printing the Nozzle Check Pattern

Printing the Nozzle Check PatternPrinting the Nozzle Check Pattern

Printing the Nozzle Check Pattern” on page 44.

When a specific color is missing from the nozzle check pattern, clean the print

head.

See “

““

“Print Head Cleaning

Print Head CleaningPrint Head Cleaning

Print Head Cleaning” on page 48.

Paper is not loaded

with the print-side up

Check that your paper is loaded with the correct print side facing up.

Incorrect paper type

On the Main

MainMain

Main tab of the printer driver, confirm that the selected Media Type

Media TypeMedia Type

Media Type

matches the paper loaded.

In the Print

Print Print

Print dialog box of the printer driver, select Quality & Media

Quality & MediaQuality & Media

Quality & Media from the

pop-up menu, and then confirm that the selected Media Type

Media TypeMedia Type

Media Type matches the

paper loaded.

Glossy photo paper

other than the Canon

specialty media is

used

Select Other Photo Paper

Other Photo PaperOther Photo Paper

Other Photo Paper from Media Type

Media TypeMedia Type

Media Type. It may resolve the problem.

Load one sheet at a time and remove each sheet as soon as it is printed.

Note Follow the instructions packaged with your specialty media for

loading and handling.

i9900_QSG_US.book Page 64 Wednesday, January 7, 2004 6:09 PM

Troubleshooting

Ink does not eject

properly/Printing is

Blurred/Colors are

Wrong/White

Streaks appear

Print Quality is not set

properly

Be sure to set the Print Quality

Print QualityPrint Quality

Print Quality setting to High

HighHigh

High for Windows or Fine

FineFine

Fine for

Macintosh.

On the Main

MainMain

Main tab, click High

HighHigh

High for the Print

PrintPrint

Print Quality

QualityQuality

Quality setting.

When you cannot choose the High

HighHigh

High setting or when the print quality does not

improve, select Custom

CustomCustom

Custom, click Set

SetSet

Set, and then adjust the Quality

QualityQuality

Quality bar for higher

print quality.

1. Select Manual

ManualManual

Manual in the Print Mode

Print ModePrint Mode

Print Mode pull-down menu in the Print

PrintPrint

Print dialog box

and then click Details

DetailsDetails

Details.

2. Click the Quality

QualityQuality

Quality icon and then drag the Print Quality

Print QualityPrint Quality

Print Quality slide bar to the Fine

FineFine

Fine

end.

Printed Paper Curls

or Ink Blots

Paper is too thin Use Photo Paper Pro to print images that require a lot of ink (i.e. pictures with

intense colors or photographs).

Color Intensity setting

is too high

Reduce the Intensity setting in the printer driver and try printing again.

1. Open the Printer

PrinterPrinter

Printer Properties

PropertiesProperties

Properties dialog box.

2. On the Main

MainMain

Main tab, select Manual

Manual Manual

Manual for Color Adjustment

Color Adjustment Color Adjustment

Color Adjustment, and then click Set

SetSet

Set.

3. Drag the Intensity

IntensityIntensity

Intensity slide bar to adjust the intensity.

1. In the Print

PrintPrint

Print dialog box, select Color Option

Color OptionColor Option

Color Option from the pop-up menu.

2. Drag the Intensity

IntensityIntensity

Intensity slide bar to set the intensity.

Paper feed roller is

dirty

Clean the paper feed roller.

See “Paper Does Not Feed Properly

Paper Does Not Feed ProperlyPaper Does Not Feed Properly

Paper Does Not Feed Properly” on page 68.

Printed Surface is

Scratched

Inappropriate paper is

used

Check if the paper you are printing on is too thick or curled.

See “

““

“Print Media to Avoid

Print Media to AvoidPrint Media to Avoid

Print Media to Avoid” on page 3.

Note that smudging may occur at the top and bottom edges of the paper when

using Borderless Printing. Ensure that the paper you are using is compatible

with Borderless Printing.

See “

““

“Media Types Suitable for Borderless Printing

Media Types Suitable for Borderless PrintingMedia Types Suitable for Borderless Printing

Media Types Suitable for Borderless Printing” on page 32.

See “Media Types Suitable for Borderless Printing

Media Types Suitable for Borderless PrintingMedia Types Suitable for Borderless Printing

Media Types Suitable for Borderless Printing” on page 35.

Thick paper is used Select Prevent paper abrasion

Prevent paper abrasionPrevent paper abrasion

Prevent paper abrasion in the printer driver.

1. Open the Printer Properties

Printer PropertiesPrinter Properties

Printer Properties dialog box.

2. Click the Maintenance

MaintenanceMaintenance

Maintenance tab and then Custom Settings

Custom SettingsCustom Settings

Custom Settings.

3. Select the Prevent paper abrasion

Prevent paper abrasionPrevent paper abrasion

Prevent paper abrasion check box and click Send

SendSend

Send.

Click OK

OKOK

OK when the confirmation message appears.

1. Open the Print

PrintPrint

Print dialog box.

2. In the Paper Source

Paper SourcePaper Source

Paper Source pull-down menu, select Prevent paper abrasion

Prevent paper abrasionPrevent paper abrasion

Prevent paper abrasion.

When Prevent paper abrasion

Prevent paper abrasionPrevent paper abrasion

Prevent paper abrasion is selected in the Printer Properties

Printer PropertiesPrinter Properties

Printer Properties dialog box

(for Windows) or the Print

PrintPrint

Print dialog box (for Macintosh), the setting is also

applied under direct printing.

Problem Possible Cause Try This

i9900_QSG_US.book Page 65 Wednesday, January 7, 2004 6:09 PM

Troubleshooting

Troubleshooting Printer Hardware

Problem Possible Cause Try This

Printer Does Not

Start or Printer

Stops During

Print Jobs

Print head has

overheated due to

long periods of

continuous printing

Stop printing and turn the printer off for at least 15 minutes to allow the print head

to cool down.

The print head tends to overheat when printing continuously for long periods of

time. The print head is designed to automatically pause at line breaks before

resuming printing in order to cool down.

Printing high-

resolution

photographs and

graphics

Wait until the print job finishes.

The POWER

POWERPOWER

POWER lamp flashes green while the print data is being processed. Printing

photographs and high-density graphics can take time.

Printer cable is too

long

Avoid using USB cables longer than 16.4 feet.

You have changed

the USB cable from

the lower port to

the upper one on

the printer or vice-

versa, which

created a second

printer icon.

Open Printers and Faxes

Printers and FaxesPrinters and Faxes

Printers and Faxes (Printers

PrintersPrinters

Printers in Windows 2000) from Control Panel

Control PanelControl Panel

Control Panel and select

the non grayed-out printer icon to print from.

The grayed-out printer icon is for the port that is no longer connected.

There may be

problems in your

operating system

Restart your computer. It may solve the problem.

Delete undesired print jobs, if there are any. Use BJ Status Monitor in Windows or

BJ Print Monitor in Macintosh for the deletion.

1. Open the Printer Properties

Printer PropertiesPrinter Properties

Printer Properties dialog box.

See “Opening the Printer Properties Dialog Box Directly from the Start Menu

Opening the Printer Properties Dialog Box Directly from the Start MenuOpening the Printer Properties Dialog Box Directly from the Start Menu

Opening the Printer Properties Dialog Box Directly from the Start Menu”

on page 20.

2. Click the Maintenance

MaintenanceMaintenance

Maintenance tab and then Start Status Monitor

Start Status MonitorStart Status Monitor

Start Status Monitor.

3. Click Display Print Queue

Display Print QueueDisplay Print Queue

Display Print Queue.

4. Select Cancel All Documents

Cancel All Documents Cancel All Documents

Cancel All Documents in the Printer

PrinterPrinter

Printer menu.

5. Click Yes

YesYes

Yes when the confirmation message appears.

The print job is deleted.

1. Select Applications

ApplicationsApplications

Applications from the Go

GoGo

Go menu.

2. Double-click the Print Center

Print CenterPrint Center

Print Center (or Printer Setup Utility

Printer Setup UtilityPrinter Setup Utility

Printer Setup Utility) icon in the Utilities

UtilitiesUtilities

Utilities folder.

3. Double-click i9900

i9900i9900

i9900 displayed under Name

NameName

Name in the Printer List

Printer ListPrinter List

Printer List.

4. Click to select an undesired document and click .

The print job is deleted.

Caution

CautionCaution

Caution The area around the print head can become extremely hot

during extended print operation. Always avoid touching the

print head and its peripheral components.

Note In Windows Me, Windows 98

In Windows Me, Windows 98In Windows Me, Windows 98

In Windows Me, Windows 98

Click to select an undesired document and select Purge Print

Purge Print Purge Print

Purge Print

Documents

Documents Documents

Documents in the Printer

PrinterPrinter

Printer menu.

i9900_QSG_US.book Page 66 Wednesday, January 7, 2004 6:09 PM

Troubleshooting

Problem Possible Cause Try This

Printer Does Not

Start or Printer

Stops During

Print Jobs

Connected to the

computer through

FireWire cable with

other equipment

After turning off the computer, other equipment, and then the printer, disconnect

the FireWire cable connecting other equipment, then try to print again.

It is recommended that you connect only one computer to this printer when using

FireWire for connection.

Cannot Print to

End of Job

Incorrect page size

selected

Verify that the page size setting matches the size of the paper loaded in the

printer:

-Check the Paper Size

Paper SizePaper Size

Paper Size setting from within your application to ensure that it

matches the size of the paper loaded.

- Check the Page Setup

Page SetupPage Setup

Page Setup tab in the Printer Properties

Printer PropertiesPrinter Properties

Printer Properties dialog box of the printer

driver (for Windows) or the Page Setup

Page SetupPage Setup

Page Setup dialog box of the printer driver (for

Macintosh) to ensure that it matches the size of the paper loaded.

Not enough free

space on hard disk

Your operating system may be out of free disk space.

Check the available space on your computer’s hard disk.

The size of the print

data is too large Check the size of the print data. For Windows XP and Windows 2000, if the size of

the data is too large, part of it may be lost. When the spool format is EMF, follow

the procedure below.

1 Open the Printer Properties

Printer PropertiesPrinter Properties

Printer Properties Dialog Box.

2On the Main

MainMain

Main tab, click Print Option

Print OptionPrint Option

Print Option…

……

….

3 Select the Reduce spool data size

Reduce spool data sizeReduce spool data size

Reduce spool data size check box, and Click OK

OKOK

OK.

Note When Reduce spool data size

Reduce spool data sizeReduce spool data size

Reduce spool data size is set, the print quality may be

degraded.

i9900_QSG_US.book Page 67 Wednesday, January 7, 2004 6:09 PM

Troubleshooting

Paper Does Not Feed Properly

Problem Possible Cause Try This

Paper Does Not

Feed Properly

Inappropriate paper

type used

Check if the paper you are printing on is too thick or curled.

See “Print Media to Avoid

Print Media to AvoidPrint Media to Avoid

Print Media to Avoid” on page 3.

Flatten paper when it is curled.

Paper feed roller is

dirty

Follow the steps described below to clean the paper feed rollers.

1. Ensure that the printer is on and there is no paper loaded in the printer.

2. Hold the RESUME/CANCEL

RESUME/CANCELRESUME/CANCEL

RESUME/CANCEL button down and release after the POWER

POWERPOWER

POWER lamp

flashes three times.

The paper roller rotates as it cleans.

Repeat this cleaning operation two times.

3. Load a stack of Letter-sized plain paper in the printer.

4. Hold the RESUME/CANCEL

RESUME/CANCELRESUME/CANCEL

RESUME/CANCEL button down and release after the POWER

POWERPOWER

POWER lamp

flashes three times, then feed the sheet of paper.

Repeat this operation two times.

If the printer still does not feed the envelopes or the post cards properly, repeat

the procedure.

Foreign objects

inside the Auto

Sheet Feeder

If a foreign object, such as a paper clip or pencil, has fallen into the Auto Sheet

Feeder, turn the printer off and unplug the power cord from the power outlet before

removing it. If you are unable to remove it easily, contact the Customer Care

Center.

Paper jams inside

the printer

1. Gently pull the jammed paper out of the Auto Sheet Feeder or the paper output

slot, whichever is easier.

• If the paper tears and some of it is left in the printer, turn the printer off, then

open the front cover and remove the piece of paper. Do not touch internal

parts in the printer. After removing the paper, close the front cover and turn

the printer on. If you cannot reach or remove the torn paper, do not attempt to

disassemble the printer yourself. Contact the Customer Care Center.

• If you cannot extract the paper, turn the printer off, and then turn it back on.

The remaining paper will be ejected automatically.

2. Reload the paper into the Auto Sheet Feeder, then press the RESUME/CANCEL

RESUME/CANCELRESUME/CANCEL

RESUME/CANCEL

button on the printer.

i9900_QSG_US.book Page 68 Wednesday, January 7, 2004 6:09 PM

Troubleshooting

Handling Error Messages

When a printer error occurs, the POWER/ERROR

POWER/ERRORPOWER/ERROR

POWER/ERROR lamp flashes. The number of

flashes indicates the type of error that has occurred. Count the flashes and

take the appropriate action to correct the error.

Number of

Flashes

Possible Cause Try This

Two flashes Printer is out of

paper/Paper does

not feed

Reload paper to the Auto Sheet Feeder and press the RESUME/CANCEL

RESUME/CANCELRESUME/CANCEL

RESUME/CANCEL button.

Three flashes Paper jam If a paper jam occurs, clear the jammed paper, reload paper in the printer, then

press the RESUME/CANCEL

RESUME/CANCELRESUME/CANCEL

RESUME/CANCEL button.

Four flashes Empty ink tank Press the RESUME/CANCEL

RESUME/CANCELRESUME/CANCEL

RESUME/CANCEL button to resume printing with an empty ink tank.

Replace it with a new ink tank immediately after the printing. It may damage the

printer if you continue printing with an empty ink tank.

See “Replacing an Ink Tank

Replacing an Ink TankReplacing an Ink Tank

Replacing an Ink Tank” on page 38.

Five flashes Print head not

installed/Print head

not installed

correctly/Defective

print head

Install the print head. If the print head is already installed, remove the print head

and check the electrical contacts for foreign matter, then reinstall.

After reinstalling the print head, you may need to realign it.

If this error still remains, the print head may be damaged. Contact the Customer

Care Center.

Eight flashes Waste ink absorber

almost full*

The printer has a built-in waste ink absorber to hold the ink used during print head

cleaning. Eight flashes indicates that this absorber is nearly full.

Press the RESUME/CANCEL

RESUME/CANCELRESUME/CANCEL

RESUME/CANCEL button to clear the error so printing can continue.

Contact the Customer Care Center.

Nine flashes A specified period

of time has elapsed

without receiving a

response from the

digital camera/The

digital camera or

digital video

camcorder

connected is not

compatible with

this printer

Disconnect the camera cable, press the printer's RESUME/CANCEL

RESUME/CANCELRESUME/CANCEL

RESUME/CANCEL button and

reconnect the cable.

If the error is not fixed, there is a possibility that you are using a digital camera or

digital video camcorder that is not supported by this printer. Use a digital camera

or digital video camcorder compatible with this printer.

* The waste ink absorber absorbs ink used at cleaning and so on. When you experience this error, you must replace the

waste ink absorber and check the printer.

i9900_QSG_US.book Page 69 Wednesday, January 7, 2004 6:09 PM

Troubleshooting

Eleven flashes Simple print head

alignment failed

Possible causes are as follows:

• Ink has run out.

• Print head nozzles are clogged.

• The paper output tray has been exposed to a strong light source preventing

correct print head alignment.

Press the RESUME/CANCEL

RESUME/CANCELRESUME/CANCEL

RESUME/CANCEL button.

See “Printing the Nozzle Check Pattern

Printing the Nozzle Check PatternPrinting the Nozzle Check Pattern

Printing the Nozzle Check Pattern” on page 44, for information on how to

print a nozzle check pattern.

If you suspect the paper output tray has been exposed to a strong source of light,

press the RESUME/CANCEL

RESUME/CANCELRESUME/CANCEL

RESUME/CANCEL button and move the printer to a darker location. Try to

align the print head again.

If print head alignment fails again, manually align the print head.

See “Aligning the Print Head

Aligning the Print HeadAligning the Print Head

Aligning the Print Head” on page 56 for information on the manual print head

alignment.

An error that requires contacting the Customer Care Center may have occurred.

Disconnect the printer cable from the printer, and then turn the printer off and

unplug the printer from the power supply. Plug the printer back in and turn the

printer back on after leaving it about 10 minutes.

If the problem remains, contact the Customer Care Center.

Number of

Flashes

Possible Cause Try This

Note POWER

POWERPOWER

POWER lamp flashes

alternately green and

orange

i9900_QSG_US.book Page 70 Wednesday, January 7, 2004 6:09 PM

Troubleshooting

An Error Message Appears on the Screen

Problem Possible Cause Try This

Paper Identification

Error

Paper Identification

is not functioning

properly

Continuing printing may result in poor print quality. To maintain print quality,

disable the Paper Identification function, and try printing again, if other printer

functions are working normally.

1. With the printer on, open the Printer Properties

Printer PropertiesPrinter Properties

Printer Properties dialog box.

2. Click Maintenance

MaintenanceMaintenance

Maintenance tab and then Custom Settings

Custom SettingsCustom Settings

Custom Settings.

3. Clear the check box on Identify paper type

Identify paper typeIdentify paper type

Identify paper type and click Send

SendSend

Send.

Click OK

OKOK

OK when the confirmation message appears.

4. Click the Main

MainMain

Main tab and select the correct paper type from Media Type

Media TypeMedia Type

Media Type.

5. Click OK

OKOK

OK, then try printing again.

1. With the printer on, open the BJ Printer Utility

BJ Printer UtilityBJ Printer Utility

BJ Printer Utility.

2. Select Custom Settings

Custom SettingsCustom Settings

Custom Settings from the pull-down menu.

3. Click Identify paper type

Identify paper typeIdentify paper type

Identify paper type to remove the check mark.

4. Select Send

SendSend

Send, and then click OK

OKOK

OK.

5. Open the Print

PrintPrint

Print dialog box.

6. Select Quality & Media

Quality & MediaQuality & Media

Quality & Media from the pop-up menu.

7. Select the correct paper type from Media Type

Media TypeMedia Type

Media Type, and then click Print

PrintPrint

Print.

Borderless Printing

Error

Incorrect paper is

loaded

Ensure that the loaded paper is suitable for Borderless Printing.

If the error continues, disable Paper Identification, select the desired type of

paper, then try printing again.

Error Writing/

Output to USBxxx

(USBPRNxx)

Printer is not ready The POWER

POWERPOWER

POWER lamp will flash green when the printer is warming up or when a print

job is being sent to the printer. It will glow a steady (non-flashing) green when it

is ready for use or when the print job is completed.

Paper is not loaded Load paper and press the RESUME/CANCEL

RESUME/CANCELRESUME/CANCEL

RESUME/CANCEL button.

Paper is not loaded

correctly

Remove the paper, fan the paper to ensure that sheets are not sticking together,

and reload the paper correctly into the Auto Sheet Feeder.

Printer port setting

does not match the

interface connected

to the printer

Check the printer port settings.

1. Open the Printer Properties

Printer PropertiesPrinter Properties

Printer Properties dialog box.

2. Click the Port

PortPort

Port tab (or the Details

DetailsDetails

Details tab) to confirm the port settings.

A USB port is selected if either USBnnn (Canon

CanonCanon

Canon i9900

i9900i9900

i9900) or USBPRNnn (Canon

CanonCanon

Canon

i9900

i9900i9900

i9900) (where n is a number) is indicated.

To change this setting, shut down your Windows operating system, turn off

the printer, then re-connect the printer to the interface selected in the printer

driver.

i9900_QSG_US.book Page 71 Wednesday, January 7, 2004 6:09 PM

Troubleshooting

Problem Possible Cause Try This

Error Writing/

Output to USBxxx

(USBPRNxx)

Faulty connection Ensure that the printer cable is securely connected to the computer.

Printer driver is not

installed properly

Uninstall then reinstall the printer driver.

1. Click Start

StartStart

Start, and select All Programs

All Programs All Programs

All Programs (or Programs

ProgramsPrograms

Programs), Canon

Canon Canon

Canon i9900

i9900i9900

i9900, and

Uninstall

UninstallUninstall

Uninstall.

2. Follow the on-screen instructions to uninstall driver.

3. Follow the procedures described in the

Easy Setup Instructions

and reinstall

the printer driver.

“Error No.: X300”

Printer is not ready If the POWER

POWERPOWER

POWER lamp is off, turn the printer on.

If the POWER

POWERPOWER

POWER lamp is flashing green, the printer is initializing. Wait until the

POWER

POWERPOWER

POWER lamp stops flashing.

Printer is not

properly connected

Ensure that the printer is securely connected to the computer.

Specified printer

name is not on the

Printer list

Printer listPrinter list

Printer list under

Print Center

Print CenterPrint Center

Print Center

1. Double-click the hard disk icon where the printer driver was installed, then

the Applications

ApplicationsApplications

Applications folder, and then the Utilities

UtilitiesUtilities

Utilities folder.

2. Double-click the Print Center

Print CenterPrint Center

Print Center (or Printer Setup Utility

Printer Setup UtilityPrinter Setup Utility

Printer Setup Utility) icon.

3. Ensure that i9900 is indicated in the Printer list

Printer listPrinter list

Printer list.

“Error No.: 1700”

Waste ink absorber

almost full*

The printer has a built-in waste ink absorber to hold the ink used during print

head cleaning. Eight flashes indicates that this absorber is nearly full.

Press the RESUME/CANCEL

RESUME/CANCELRESUME/CANCEL

RESUME/CANCEL button to clear the error so printing can continue.

Contact the Customer Care Center.

“Error No.: 2500”

Simple print head

alignment failed

Simple print head alignment failed.

See “Handling Error Messages

Handling Error MessagesHandling Error Messages

Handling Error Messages” on page 69.

* The waste ink absorber absorbs ink used at cleaning and so on. When you experience this error, you must replace the

waste ink absorber and check the printer.

Note If using a switching hub or other device, disconnect the printer

and reconnect it directly to the computer and try printing again.

If successful, the problem may have been with the device.

There could also be a problem with the cable(s). Replace the

cable(s) and try printing again.

Note If using a switching hub, FireWire repeater hub, or other

device, disconnect the printer and reconnect it directly to the

computer and try printing again.

If successful, the problem may have been with the device.

There could also be a problem with the cable(s). Replace the

cable(s) and try printing again.

i9900_QSG_US.book Page 72 Wednesday, January 7, 2004 6:09 PM

Troubleshooting

Cannot Print Properly from the Digital Camera

The following messages may be displayed on the digital camera or digital video camcorder

when images are printed directly from them. Correct the error according to the procedure

below.

Camera Error Message Possible Cause Try This

Printer in use Images are printed from the

computer

Wait until printing ends. The printer automatically starts

printing the images from the camera after completing the

current printing.

Printer warming up The printer is warning up Wait until warm-up ends. When it is ready, the printer starts

printing automatically.

No Paper No paper is loaded Load the paper in the printer and press the RESUME/CANCEL

RESUME/CANCELRESUME/CANCEL

RESUME/CANCEL

button on the printer.

Paper Jam A paper jam occurs in the

printer

Remove the jammed paper, load new media, and press the

RESUME

RESUMERESUME

RESUME/CANCEL

CANCELCANCEL

CANCEL button.

Printer cover open The front cover is open Close the front cover.

No print head Print head is defective or not

installed

Install the print head again according to the

Easy Setup

Instructions

. If the problem continues after reinstalling it, the

print head may be defective. Contact the Customer Care Center.

Waste tank full The waste ink tank (waste ink

absorber*) is almost full

The printer has a built-in waste ink absorber to hold the ink

used during print head cleaning. Eight flashes indicate that this

absorber is nearly full.

Press the RESUME/CANCEL

RESUME/CANCELRESUME/CANCEL

RESUME/CANCEL button to clear the error so printing

can continue.

Contact the Customer Care Center.

Printer error An error requiring servicing

has occurred (The POWER

POWERPOWER

POWER

lamp on the printer flashes

alternately orange and green)

Turn off the printer, unplug the power cord from the power

supply, plug the power cord back in, and then turn on the

printer. If the same error occurs, contact the Customer Care

Center.

Ink is low It is about time to replace the ink tank with a new one. Use a

new ink tank. Select Continue

ContinueContinue

Continue in the Low ink Warning display to

resume the printing.

Ink tank is empty The ink tank has run out of ink. Replace the ink tank with a new

one.

* The waste ink absorber absorbs ink used at cleaning and so on. When you experience this error, you must replace the

waste ink absorber and check the printer.

i9900_QSG_US.book Page 73 Wednesday, January 7, 2004 6:09 PM

Troubleshooting

Notes Images can be printed directly from digital cameras and digital video

camcorders that are compatible with this printer.

If the connected digital camera or digital video camcorder is not supported,

the POWER

POWERPOWER

POWER lamp on the printer flashes nine times. If this happens,

disconnect the connection cable and press the RESUME/CANCEL

RESUME/CANCELRESUME/CANCEL

RESUME/CANCEL button on

the printer.

If the operation time or data transmission time is too long when the digital

camera or digital video camcorder is connected to this printer, a

communication time error may occur and no more images can be printed. If

this error occurs, disconnect the cable between the printer and the

connected device and press the RESUME/CANCEL

RESUME/CANCELRESUME/CANCEL

RESUME/CANCEL button on the printer.

After reconnecting the cable between the printer and the device, turn the

device's power back on.

When the paper is curled or the printed surface of the paper is scratched

during printing, select Prevent paper abrasion

Prevent paper abrasionPrevent paper abrasion

Prevent paper abrasion in the Custom Settings

Custom SettingsCustom Settings

Custom Settings

screen.

For more details, also refer to the user's manual for the digital camera or

digital video camcorder.

If there is a problem with the digital camera or digital video camcorder,

contact the Customer Care Center.

i9900_QSG_US.book Page 74 Wednesday, January 7, 2004 6:09 PM

Appendix

AppendixAppendix

Appendix

Installing the Printer Driver When Using Mac OS 9.x

When using OS other than Mac OS X (i.e. Mac OS 8.6 to 9.x), install the printer driver

following the procedure below.

1Turn on your Mac and insert the

Setup Software & User’s Guide CD-ROM

2Open the Mac OS 8.6-9.x

Mac OS 8.6-9.xMac OS 8.6-9.x

Mac OS 8.6-9.x folder on the CD-ROM, then double–click the

Printer Driver

Printer DriverPrinter Driver

Printer Driver folder.

3Double-click the Installer

InstallerInstaller

Installer icon in the Printer Driver

Printer DriverPrinter Driver

Printer Driver folder.

4Read the License Agreement

License AgreementLicense Agreement

License Agreement and click Accept

AcceptAccept

Accept, if you agree.

5Click Install

InstallInstall

Install.

The printer driver will load automatically.

6If the message “No other applications can be running…” appears, click

Continue

ContinueContinue

Continue.

7When the “Installation was successful” screen is displayed, click Restart

RestartRestart

Restart.

8From the Application

ApplicationApplication

Application folder, double-click on the software to be installed.

Follow the on-screen instructions.

9When the “Installation has Finished” screen appears, click OK

OKOK

OK.

10 When prompted, restart your computer.

11 After the computer restarts, TURN THE PRINTER ON, and select the Apple

AppleApple

Apple

menu, then Chooser

ChooserChooser

Chooser.

12 Click the i9900

i9900i9900

i9900 icon in the Chooser

ChooserChooser

Chooser.

13 Close the Chooser

ChooserChooser

Chooser.

14 To ensure highest quality output, carry out print head alignment.

Note Register your product at www.registercanon.com

www.registercanon.comwww.registercanon.com

www.registercanon.com to ensure product

support.

Note

Refer to the

Mac OS 9 Printer Driver Guide

located on the

Setup Software

& User’s Guide CD-ROM

for instructions on how to align the print head.

i9900_QSG_US.book Page 75 Wednesday, January 7, 2004 6:09 PM

Appendix

User’s Guide Table of Contents

Your printer's electronic User's Guide, located on the

Setup Software and User's Guide CD-

ROM

, offers detailed information on the following topics.

How to Use This Manual

Printer Parts and Their Function

Useful Printing Techniques

Printing with Borderless Printing

Reducing Noise from Images Taken with a

Digital Camera

Achieving Vivid Reproduction of Images

with Lots of Greens and Blues

Printing with Color and Brightness

Automatically Optimized

Adjusting Print Quality

Smoothing the Rough Edges of Certain

Images (Windows)

Automatically Resizing the Image to Fit

the Page

Resizing the Image by Selecting the

Scaling Ratio

Printing Multiple Pages on a Single Page

Enlarging a Document by Printing it on

Multiple Pages

Printing Multiple Pages for Assembly into

a Booklet

Printing on Both Sides of the Page

Printing Stamped Messages on

Documents (Windows)

Printing Background Images on

Documents (Windows)

Adding Illustrated Effect to Documents

Printing the Entire Image in Single Color

Printing in Grayscale

Reversing the Page Printing Order

Printing on Nonstandard Size Paper

Reducing the Sound of Printer Operation

Registering Printer Driver Settings

Printing Media

Compatible Media Types

Envelopes

High Resolution Paper

Glossy Photo Paper

Photo Paper Pro

Photo Paper Plus Glossy

Photo Paper Plus Semi-gloss

Matte Photo Paper

Transparencies

T-Shirt Transfers

Checking the Status of the Printer

BJ Status Monitor Functions

Print Center

Troubleshooting

Cannot Install Printer Driver

The USB 2.0 Hi-Speed Connection Does

Not Work Properly

Print Quality is Poor

Printer Does Not Start or Stops During

Print Jobs

Paper Does Not Feed Properly

Paper Jams

The POWER Lamp Flashes Orange

An Error Message is Displayed on the

Screen

Cannot Print Properly from the Digital

Camera

Problems Unique to Windows

Appendix

Printing Area

Uninstalling the Printer Drivers

Uninstalling the User’s Guide

Transporting printer

Printer Driver Functions (Windows)

Printer Driver Functions (Macintosh)

BJ Printer Utility

Opening the Printer Properties Dialog Box

Index

i9900_QSG_US.book Page 76 Wednesday, January 7, 2004 6:09 PM

Appendix

Specifications

Printer

Printing resolution:

Printing resolution:Printing resolution:

Printing resolution: 4800 X 2400* dpi. max.

4800 X 2400* dpi. max.4800 X 2400* dpi. max.

4800 X 2400* dpi. max.

* Maximum resolution of 4800 x 1200 dpi used at the bottom edge

Maximum resolution of 4800 x 1200 dpi used at the bottom edge Maximum resolution of 4800 x 1200 dpi used at the bottom edge

Maximum resolution of 4800 x 1200 dpi used at the bottom edge

of the page.

of the page.of the page.

of the page.

Print speed *

Print speed *Print speed *

Print speed *

* Print speed may vary with the content of the

Print speed may vary with the content of the Print speed may vary with the content of the

Print speed may vary with the content of the

document and the processing speed of the

document and the processing speed of the document and the processing speed of the

document and the processing speed of the

host computer.

host computer.host computer.

host computer.

Black printing

Black printing Black printing

Black printing (text pattern)

(text pattern)(text pattern)

(text pattern)

Max Speed (Custom Setting 5):

Max Speed (Custom Setting 5):Max Speed (Custom Setting 5):

Max Speed (Custom Setting 5): 16 ppm

16 ppm 16 ppm

16 ppm

Standard:

Standard: Standard:

Standard: 5.0 ppm

5.0 ppm5.0 ppm

5.0 ppm

Color printing

Color printing Color printing

Color printing

Max Speed (Custom Setting 5):

Max Speed (Custom Setting 5):Max Speed (Custom Setting 5):

Max Speed (Custom Setting 5): 12 ppm

12 ppm 12 ppm

12 ppm

Standard:

Standard:Standard:

Standard: 4.2 ppm

4.2 ppm 4.2 ppm

4.2 ppm

Photo printing (PR-101 A4) Standard: 1.2 ppm

Photo printing (PR-101 A4) Standard: 1.2 ppmPhoto printing (PR-101 A4) Standard: 1.2 ppm

Photo printing (PR-101 A4) Standard: 1.2 ppm

Print width:

Print width:Print width:

Print width: 322 mm max. (12.7 in)

322 mm max. (12.7 in)322 mm max. (12.7 in)

322 mm max. (12.7 in)

(for Borderless Printing: 329.0 mm / 13.0 in)

(for Borderless Printing: 329.0 mm / 13.0 in)(for Borderless Printing: 329.0 mm / 13.0 in)

(for Borderless Printing: 329.0 mm / 13.0 in)

Resident print control mode:

Resident print control mode:Resident print control mode:

Resident print control mode: Canon extended mode

Canon extended modeCanon extended mode

Canon extended mode

Receive buffer:

Receive buffer:Receive buffer:

Receive buffer: 80 KB

80 KB80 KB

80 KB

Interface:

Interface:Interface:

Interface: USB

USBUSB

USB

USB 2.0 Hi-Speed

USB 2.0 Hi-SpeedUSB 2.0 Hi-Speed

USB 2.0 Hi-Speed

FireWire

FireWireFireWire

FireWire

Acoustic noise level:

Acoustic noise level:Acoustic noise level:

Acoustic noise level: Approx. 37 dB (A) (in the highest print quality mode)

Approx. 37 dB (A) (in the highest print quality mode)Approx. 37 dB (A) (in the highest print quality mode)

Approx. 37 dB (A) (in the highest print quality mode)

Operating environment:

Operating environment:Operating environment:

Operating environment: Temperature: 5 to 35°C (41 to 95°F)

Temperature: 5 to 35°C (41 to 95°F)Temperature: 5 to 35°C (41 to 95°F)

Temperature: 5 to 35°C (41 to 95°F)

Humidity: 10 to 90% RH (no condensation)

Humidity: 10 to 90% RH (no condensation)Humidity: 10 to 90% RH (no condensation)

Humidity: 10 to 90% RH (no condensation)

Storage environment:

Storage environment:Storage environment:

Storage environment: Temperature: 0 to 40°C (32 to 104°F)

Temperature: 0 to 40°C (32 to 104°F)Temperature: 0 to 40°C (32 to 104°F)

Temperature: 0 to 40°C (32 to 104°F)

Humidity: 5 to 95% RH (no condensation)

Humidity: 5 to 95% RH (no condensation)Humidity: 5 to 95% RH (no condensation)

Humidity: 5 to 95% RH (no condensation)

Power supply:

Power supply:Power supply:

Power supply: AC 100-127 V, 50/60 Hz

AC 100-127 V, 50/60 HzAC 100-127 V, 50/60 Hz

AC 100-127 V, 50/60 Hz

AC 220-240 V, 50/60 Hz

AC 220-240 V, 50/60 HzAC 220-240 V, 50/60 Hz

AC 220-240 V, 50/60 Hz

Power consumption:

Power consumption:Power consumption:

Power consumption: Standby: Approx. 1.8 W

Standby: Approx. 1.8 WStandby: Approx. 1.8 W

Standby: Approx. 1.8 W

Printing: Approx. 28 W

Printing: Approx. 28 WPrinting: Approx. 28 W

Printing: Approx. 28 W

Dimensions

Dimensions Dimensions

Dimensions

(with the paper rest and paper output tray retracted):

(with the paper rest and paper output tray retracted):(with the paper rest and paper output tray retracted):

(with the paper rest and paper output tray retracted):

22.7 (W) X 13 (D) X 7.5 (H) in

22.7 (W) X 13 (D) X 7.5 (H) in22.7 (W) X 13 (D) X 7.5 (H) in

22.7 (W) X 13 (D) X 7.5 (H) in

577 (W) X 334 (D) X 182 (H) mm

577 (W) X 334 (D) X 182 (H) mm577 (W) X 334 (D) X 182 (H) mm

577 (W) X 334 (D) X 182 (H) mm

Weight:

Weight:Weight:

Weight: Approx. 9.5 kg (20.94 lb.)

Approx. 9.5 kg (20.94 lb.)Approx. 9.5 kg (20.94 lb.)

Approx. 9.5 kg (20.94 lb.)

Print Head:

Print Head:Print Head:

Print Head: 768 nozzles of each color (1200 dpi)

768 nozzles of each color (1200 dpi)768 nozzles of each color (1200 dpi)

768 nozzles of each color (1200 dpi)

i9900_QSG_US.book Page 77 Wednesday, January 7, 2004 6:09 PM

Appendix

Ink Tanks:

Ink Tanks:Ink Tanks:

Ink Tanks: Capacity (pages):

Capacity (pages):Capacity (pages):

Capacity (pages):

Black (BCI-6BK) approx. 740

Black (BCI-6BK) approx. 740Black (BCI-6BK) approx. 740

Black (BCI-6BK) approx. 740*1

*1*1

*1, approx. 1100

, approx. 1100, approx. 1100

, approx. 1100*2

*2*2

Cyan (BCI-6C) approx. 1100

Cyan (BCI-6C) approx. 1100Cyan (BCI-6C) approx. 1100

Cyan (BCI-6C) approx. 1100*2

*2*2

Magenta (BCI-6M) approx. 790

Magenta (BCI-6M) approx. 790Magenta (BCI-6M) approx. 790

Magenta (BCI-6M) approx. 790*2

*2*2

Yellow (BCI-6Y) approx. 540

Yellow (BCI-6Y) approx. 540Yellow (BCI-6Y) approx. 540

Yellow (BCI-6Y) approx. 540*2

*2*2

Photo Cyan (BCI-6PC) approx. 380

Photo Cyan (BCI-6PC) approx. 380Photo Cyan (BCI-6PC) approx. 380

Photo Cyan (BCI-6PC) approx. 380*2

*2*2

Photo Magenta (BCI-6PM) approx. 280

Photo Magenta (BCI-6PM) approx. 280Photo Magenta (BCI-6PM) approx. 280

Photo Magenta (BCI-6PM) approx. 280*2

*2*2

Red (BCI-6R) approx. 2300

Red (BCI-6R) approx. 2300Red (BCI-6R) approx. 2300

Red (BCI-6R) approx. 2300*2

*2*2

Green (BCI-6G) approx. 2300

Green (BCI-6G) approx. 2300Green (BCI-6G) approx. 2300

Green (BCI-6G) approx. 2300*2

*2*2

*1 1500 characters per page, normal text, at standard and plain

paper mode with Windows XP printer driver

*2 Based on printing the ISO JIS-SCID No.5 pattern at standard and

plain paper mode with Windows XP printer driver

“Bubble Jet Direct” Print

Compatible Paper

Compatible PaperCompatible Paper

Compatible Paper Card #1 (Photo Paper Pro 4" x 6" /101.6 x 152.4 mm), Card #2

Card #1 (Photo Paper Pro 4" x 6" /101.6 x 152.4 mm), Card #2 Card #1 (Photo Paper Pro 4" x 6" /101.6 x 152.4 mm), Card #2

Card #1 (Photo Paper Pro 4" x 6" /101.6 x 152.4 mm), Card #2

(Photo Paper Plus Glossy 4" x 6" /101.6 x 152.4 mm ), Card #3

(Photo Paper Plus Glossy 4" x 6" /101.6 x 152.4 mm ), Card #3 (Photo Paper Plus Glossy 4" x 6" /101.6 x 152.4 mm ), Card #3

(Photo Paper Plus Glossy 4" x 6" /101.6 x 152.4 mm ), Card #3

(Photo Paper Plus Glossy 5" x 7" /127.0 x 177.8 mm), LTR (Photo

(Photo Paper Plus Glossy 5" x 7" /127.0 x 177.8 mm), LTR (Photo (Photo Paper Plus Glossy 5" x 7" /127.0 x 177.8 mm), LTR (Photo

(Photo Paper Plus Glossy 5" x 7" /127.0 x 177.8 mm), LTR (Photo

Paper Pro or Photo Paper Plus Glossy Letter), A4 (Photo Paper Pro or

Paper Pro or Photo Paper Plus Glossy Letter), A4 (Photo Paper Pro or Paper Pro or Photo Paper Plus Glossy Letter), A4 (Photo Paper Pro or

Paper Pro or Photo Paper Plus Glossy Letter), A4 (Photo Paper Pro or

Photo Paper Plus Glossy A4)

Photo Paper Plus Glossy A4)Photo Paper Plus Glossy A4)

Photo Paper Plus Glossy A4)

Layout Print

Layout PrintLayout Print

Layout Print Standard: Borderless / with border, Index Print: 15-80 images

Standard: Borderless / with border, Index Print: 15-80 imagesStandard: Borderless / with border, Index Print: 15-80 images

Standard: Borderless / with border, Index Print: 15-80 images

Print Quality

Print QualityPrint Quality

Print Quality Standard

StandardStandard

Standard

Effect

EffectEffect

Effect Exif Print

Exif PrintExif Print

Exif Print

DPOF Functions

DPOF FunctionsDPOF Functions

DPOF Functions Ver. 1.00 compatible (Index print, number of copies, select images,

Ver. 1.00 compatible (Index print, number of copies, select images, Ver. 1.00 compatible (Index print, number of copies, select images,

Ver. 1.00 compatible (Index print, number of copies, select images,

print special characters (date/image no.))

print special characters (date/image no.))print special characters (date/image no.))

print special characters (date/image no.))

Printer

i9900_QSG_US.book Page 78 Wednesday, January 7, 2004 6:09 PM

Appendix

BJ Printer Driver Systems Requirements





Use a computer on which Windows XP, Windows 2000,

Use a computer on which Windows XP, Windows 2000, Use a computer on which Windows XP, Windows 2000,

Use a computer on which Windows XP, Windows 2000,

Windows Me, Windows 98 can operate.

Windows Me, Windows 98 can operate.Windows Me, Windows 98 can operate.

Windows Me, Windows 98 can operate.





USB

USBUSB

USB*1

*1*1

*1 interface

interface interface

interface

USB 2.0 Hi-Speed

USB 2.0 Hi-SpeedUSB 2.0 Hi-Speed

USB 2.0 Hi-Speed*2

*2*2

*2 interface

interface interface

interface





Available hard-disk space for printer driver installation

Available hard-disk space for printer driver installationAvailable hard-disk space for printer driver installation

Available hard-disk space for printer driver installation

Windows XP/Windows 2000: 65MB

Windows XP/Windows 2000: 65MBWindows XP/Windows 2000: 65MB

Windows XP/Windows 2000: 65MB

Windows Me/Windows 98: 30MB

Windows Me/Windows 98: 30MBWindows Me/Windows 98: 30MB

Windows Me/Windows 98: 30MB

*1*1

*1 USB operation can only be guaranteed on a PC with pre-

USB operation can only be guaranteed on a PC with pre-USB operation can only be guaranteed on a PC with pre-

USB operation can only be guaranteed on a PC with pre-

installed Windows XP, Windows 2000, Windows Me, or

installed Windows XP, Windows 2000, Windows Me, or installed Windows XP, Windows 2000, Windows Me, or

installed Windows XP, Windows 2000, Windows Me, or

Windows 98. (This includes Windows XP, Windows 2000,

Windows 98. (This includes Windows XP, Windows 2000, Windows 98. (This includes Windows XP, Windows 2000,

Windows 98. (This includes Windows XP, Windows 2000,

or Windows Me upgraded from pre-installed Windows 98

or Windows Me upgraded from pre-installed Windows 98 or Windows Me upgraded from pre-installed Windows 98

or Windows Me upgraded from pre-installed Windows 98

or later)

or later)or later)

or later)

*2*2

*2 USB 2.0 Hi-Speed operation can only be guaranteed under

USB 2.0 Hi-Speed operation can only be guaranteed under USB 2.0 Hi-Speed operation can only be guaranteed under

USB 2.0 Hi-Speed operation can only be guaranteed under

the environments below.

the environments below.the environments below.

the environments below.

OS: Windows XP

OS: Windows XPOS: Windows XP

OS: Windows XP*3

*3*3

*3/Windows 2000

/Windows 2000/Windows 2000

/Windows 2000*3

*3*3

USB 2.0 Hi-Speed Interface: a PC and a USB cable that

USB 2.0 Hi-Speed Interface: a PC and a USB cable that USB 2.0 Hi-Speed Interface: a PC and a USB cable that

USB 2.0 Hi-Speed Interface: a PC and a USB cable that

comply with USB 2.0 Hi-Speed standard

comply with USB 2.0 Hi-Speed standardcomply with USB 2.0 Hi-Speed standard

comply with USB 2.0 Hi-Speed standard

*3*3

*3 Supporting Microsoft standard USB 2.0 driver only.

Supporting Microsoft standard USB 2.0 driver only. Supporting Microsoft standard USB 2.0 driver only.

Supporting Microsoft standard USB 2.0 driver only.

Please refer to the Microsoft web site for more

Please refer to the Microsoft web site for more Please refer to the Microsoft web site for more

Please refer to the Microsoft web site for more

information.

information.information.

information.





Use a Macintosh series computer on which Mac OS 8.6 to

Use a Macintosh series computer on which Mac OS 8.6 to Use a Macintosh series computer on which Mac OS 8.6 to

Use a Macintosh series computer on which Mac OS 8.6 to

9.x or Mac OS X v.10.2.1 to 10.3 can operate.

9.x or Mac OS X v.10.2.1 to 10.3 can operate.9.x or Mac OS X v.10.2.1 to 10.3 can operate.

9.x or Mac OS X v.10.2.1 to 10.3 can operate.

See

See See

See www.canontechsupport.com

www.canontechsupport.comwww.canontechsupport.com

www.canontechsupport.com for Mac OS update

for Mac OS update for Mac OS update

for Mac OS update

compatibility.

compatibility.compatibility.

compatibility.





USB interface/USB 2.0 Hi-Speed

USB interface/USB 2.0 Hi-SpeedUSB interface/USB 2.0 Hi-Speed

USB interface/USB 2.0 Hi-Speed*4

*4*4

*4 interface/FireWire

interface/FireWire interface/FireWire

interface/FireWire*5

*5 *5

interface

interfaceinterface

interface





Available hard-disk space for printer driver installation

Available hard-disk space for printer driver installationAvailable hard-disk space for printer driver installation

Available hard-disk space for printer driver installation

Mac OS 8.6 to 9.x:

Mac OS 8.6 to 9.x: Mac OS 8.6 to 9.x:

Mac OS 8.6 to 9.x: 30 MB

30 MB30 MB

30 MB

Mac OS X v.10.2.1 to 10.3: 100 MB

Mac OS X v.10.2.1 to 10.3: 100 MBMac OS X v.10.2.1 to 10.3: 100 MB

Mac OS X v.10.2.1 to 10.3: 100 MB

*4*4

*4 USB 2.0 Hi-Speed operation can only be guaranteed under

USB 2.0 Hi-Speed operation can only be guaranteed under USB 2.0 Hi-Speed operation can only be guaranteed under

USB 2.0 Hi-Speed operation can only be guaranteed under

the environments below.

the environments below.the environments below.

the environments below.

OS: Mac OS X v.10.2.1 to 10.3

OS: Mac OS X v.10.2.1 to 10.3OS: Mac OS X v.10.2.1 to 10.3

OS: Mac OS X v.10.2.1 to 10.3

An internal USB 2.0 Hi-Speed port and a USB cable that

An internal USB 2.0 Hi-Speed port and a USB cable that An internal USB 2.0 Hi-Speed port and a USB cable that

An internal USB 2.0 Hi-Speed port and a USB cable that

comply with USB 2.0 Hi-Speed standard

comply with USB 2.0 Hi-Speed standardcomply with USB 2.0 Hi-Speed standard

comply with USB 2.0 Hi-Speed standard

(USB 2.0 Hi-Speed operation on the expansion board is

(USB 2.0 Hi-Speed operation on the expansion board is (USB 2.0 Hi-Speed operation on the expansion board is

(USB 2.0 Hi-Speed operation on the expansion board is

not guaranteed.)

not guaranteed.)not guaranteed.)

not guaranteed.)

*5*5

*5 FireWire operation can only be guaranteed under the

FireWire operation can only be guaranteed under the FireWire operation can only be guaranteed under the

FireWire operation can only be guaranteed under the

environments below.

environments below.environments below.

environments below.

OS: Mac OS 9.0.4 to 9.x or Mac OS X v.10.2.1 to 10.3

OS: Mac OS 9.0.4 to 9.x or Mac OS X v.10.2.1 to 10.3OS: Mac OS 9.0.4 to 9.x or Mac OS X v.10.2.1 to 10.3

OS: Mac OS 9.0.4 to 9.x or Mac OS X v.10.2.1 to 10.3

An internal FireWire 400 port

An internal FireWire 400 portAn internal FireWire 400 port

An internal FireWire 400 port





The following functions are not supported when using

The following functions are not supported when using The following functions are not supported when using

The following functions are not supported when using

Mac OS X v.10.2.1 to 10.3:

Mac OS X v.10.2.1 to 10.3:Mac OS X v.10.2.1 to 10.3:

Mac OS X v.10.2.1 to 10.3:

-Duplex Printing

Duplex PrintingDuplex Printing

Duplex Printing

- Photo Optimizer PRO

Photo Optimizer PROPhoto Optimizer PRO

Photo Optimizer PRO

- Fit-to-Page Printing

Fit-to-Page PrintingFit-to-Page Printing

Fit-to-Page Printing

-Booklet Printing

Booklet PrintingBooklet Printing

Booklet Printing

- Poster Printing

Poster PrintingPoster Printing

Poster Printing

- Reverse order Printing (supported with Mac OS X

Reverse order Printing (supported with Mac OS X Reverse order Printing (supported with Mac OS X

Reverse order Printing (supported with Mac OS X

v.10.3)

v.10.3)v.10.3)

v.10.3)

*To Use the bundled applications, install them stored in the

To Use the bundled applications, install them stored in the To Use the bundled applications, install them stored in the

To Use the bundled applications, install them stored in the

Mac OS X folder.

Mac OS X folder.Mac OS X folder.

Mac OS X folder.

Additional Systems Requirements for Electric Manuals





Pentium

PentiumPentium

Pentium®‚ 75 MHz equivalent or higher processor (Pentium

‚ 75 MHz equivalent or higher processor (Pentium‚ 75 MHz equivalent or higher processor (Pentium

‚ 75 MHz equivalent or higher processor (Pentium®‚ 133MHz equivalent or higher processor recommended )

‚ 133MHz equivalent or higher processor recommended )‚ 133MHz equivalent or higher processor recommended )

‚ 133MHz equivalent or higher processor recommended )





2x or higher CD-ROM drive (4x or higher recommended)

2x or higher CD-ROM drive (4x or higher recommended)2x or higher CD-ROM drive (4x or higher recommended)

2x or higher CD-ROM drive (4x or higher recommended)





Windows: Microsoft Internet Explorer 5.0 or later

Windows: Microsoft Internet Explorer 5.0 or laterWindows: Microsoft Internet Explorer 5.0 or later

Windows: Microsoft Internet Explorer 5.0 or later





Macintosh: Microsoft Internet Explorer 5.0 or later, Safari 1.0 or later

Macintosh: Microsoft Internet Explorer 5.0 or later, Safari 1.0 or laterMacintosh: Microsoft Internet Explorer 5.0 or later, Safari 1.0 or later

Macintosh: Microsoft Internet Explorer 5.0 or later, Safari 1.0 or later

i9900_QSG_US.book Page 79 Wednesday, January 7, 2004 6:09 PM

Appendix

Safety Precautions

Please read the safety warnings and cautions provided in this manual to ensure that you use

your printer safely. Do not attempt to use printer in any way not described in this manual.

Warning You may cause an electric shock/fire or damage the printer if you ignore any of

these safety precautions.

Choosing a location

Choosing a locationChoosing a location

Choosing a location Do not place the printer close to flammable solvents such as alcohol or thinners.

Do not place the printer close to flammable solvents such as alcohol or thinners.Do not place the printer close to flammable solvents such as alcohol or thinners.

Do not place the printer close to flammable solvents such as alcohol or thinners.

Power supply

Power supplyPower supply

Power supply Never attempt to plug in or unplug the printer from the power supply when your hands are wet.

Never attempt to plug in or unplug the printer from the power supply when your hands are wet.Never attempt to plug in or unplug the printer from the power supply when your hands are wet.

Never attempt to plug in or unplug the printer from the power supply when your hands are wet.

Always push the plug all the way into the power outlet.

Always push the plug all the way into the power outlet.Always push the plug all the way into the power outlet.

Always push the plug all the way into the power outlet.

Never damage, modify, stretch or excessively bend or twist the power cord.

Never damage, modify, stretch or excessively bend or twist the power cord. Never damage, modify, stretch or excessively bend or twist the power cord.

Never damage, modify, stretch or excessively bend or twist the power cord.

Do not place heavy objects on the power cord.

Do not place heavy objects on the power cord.Do not place heavy objects on the power cord.

Do not place heavy objects on the power cord.

Never plug the printer into a power socket that is shared with other

Never plug the printer into a power socket that is shared with other Never plug the printer into a power socket that is shared with other

Never plug the printer into a power socket that is shared with other

equipment (extension lead/cord, 2- or 3-way adapter, etc.).

equipment (extension lead/cord, 2- or 3-way adapter, etc.).equipment (extension lead/cord, 2- or 3-way adapter, etc.).

equipment (extension lead/cord, 2- or 3-way adapter, etc.).

Never use the printer if the power cord is bundled or knotted.

Never use the printer if the power cord is bundled or knotted.Never use the printer if the power cord is bundled or knotted.

Never use the printer if the power cord is bundled or knotted.

If you detect smoke, unusual smells or strange noises around the printer, immediately unplug the

If you detect smoke, unusual smells or strange noises around the printer, immediately unplug the If you detect smoke, unusual smells or strange noises around the printer, immediately unplug the

If you detect smoke, unusual smells or strange noises around the printer, immediately unplug the

printer at the power supply and call for service.

printer at the power supply and call for service.printer at the power supply and call for service.

printer at the power supply and call for service.

Periodically, unplug the printer and use a dry cloth to wipe off any dust or dirt

Periodically, unplug the printer and use a dry cloth to wipe off any dust or dirt Periodically, unplug the printer and use a dry cloth to wipe off any dust or dirt

Periodically, unplug the printer and use a dry cloth to wipe off any dust or dirt

collected on the plug and the power outlet. If the printer is placed at a location

collected on the plug and the power outlet. If the printer is placed at a location collected on the plug and the power outlet. If the printer is placed at a location

collected on the plug and the power outlet. If the printer is placed at a location

exposed to a lot of dust, smoke, or high humidity, the dust collected on the

exposed to a lot of dust, smoke, or high humidity, the dust collected on the exposed to a lot of dust, smoke, or high humidity, the dust collected on the

exposed to a lot of dust, smoke, or high humidity, the dust collected on the

plug absorbs moisture and may cause insulation failure and fire

plug absorbs moisture and may cause insulation failure and fireplug absorbs moisture and may cause insulation failure and fire

plug absorbs moisture and may cause insulation failure and fire.

Cleaning the printer

Cleaning the printerCleaning the printer

Cleaning the printer Use a damp cloth to clean the printer. Never use flammable solvents such

Use a damp cloth to clean the printer. Never use flammable solvents such Use a damp cloth to clean the printer. Never use flammable solvents such

Use a damp cloth to clean the printer. Never use flammable solvents such

as alcohol, benzene or thinners.

as alcohol, benzene or thinners.as alcohol, benzene or thinners.

as alcohol, benzene or thinners.

If flammable solvents come in contact with electrical components inside the

printer, it could cause a fire or electric shock.

Always unplug the printer from the power outlet before cleaning the printer.

Always unplug the printer from the power outlet before cleaning the printer.Always unplug the printer from the power outlet before cleaning the printer.

Always unplug the printer from the power outlet before cleaning the printer.

If you accidentally switch the printer on while cleaning it, you could injure yourself or damage the

printer.

Maintaining the printer

Maintaining the printerMaintaining the printer

Maintaining the printer Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside

Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside

Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside

the printer.

the printer.the printer.

the printer.

The printer contains high-voltage components. Never attempt any maintenance procedure not

described in this guide.

Working around the

Working around the Working around the

Working around the

printer

printerprinter

printer

Do not use flammable sprays near the printer.

Do not use flammable sprays near the printer.Do not use flammable sprays near the printer.

Do not use flammable sprays near the printer.

This could cause a fire or electric shock if the spray comes into contact with electrical components

inside the printer.

i9900_QSG_US.book Page 80 Wednesday, January 7, 2004 6:09 PM

Appendix

Caution You may cause injury or damage the printer if you ignore any of these safety

precautions.

Choosing a location

Choosing a locationChoosing a location

Choosing a location Do not install the printer in a location that is unstable or subject to excessive vibration.

Do not install the printer in a location that is unstable or subject to excessive vibration.Do not install the printer in a location that is unstable or subject to excessive vibration.

Do not install the printer in a location that is unstable or subject to excessive vibration.

Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or

Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or

Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or

close to a heating source.

close to a heating source.close to a heating source.

close to a heating source.

To avoid the risk of fire or electric shocks, install the printer in a location with an ambient

temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation free).

Do not place the printer on a thick rug or carpet.

Do not place the printer on a thick rug or carpet.Do not place the printer on a thick rug or carpet.

Do not place the printer on a thick rug or carpet.

When moving the printer, carry the printer at both ends.

When moving the printer, carry the printer at both ends.When moving the printer, carry the printer at both ends.

When moving the printer, carry the printer at both ends.

Power supply

Power supplyPower supply

Power supply Ensure that the area around the power outlet is kept clear at all times so you

Ensure that the area around the power outlet is kept clear at all times so you Ensure that the area around the power outlet is kept clear at all times so you

Ensure that the area around the power outlet is kept clear at all times so you

can easily unplug the power cord if necessary.

can easily unplug the power cord if necessary.can easily unplug the power cord if necessary.

can easily unplug the power cord if necessary.

Never remove the plug by pulling on the cord.

Never remove the plug by pulling on the cord.Never remove the plug by pulling on the cord.

Never remove the plug by pulling on the cord.

Do not use an extension lead/ cord.

Do not use an extension lead/ cord.Do not use an extension lead/ cord.

Do not use an extension lead/ cord.

Never use a power supply source other than the one rated for the printer in the country where you

Never use a power supply source other than the one rated for the printer in the country where you Never use a power supply source other than the one rated for the printer in the country where you

Never use a power supply source other than the one rated for the printer in the country where you

purchased the printer.

purchased the printer.purchased the printer.

purchased the printer.

AC 100-127 V, 50/60 Hz

AC 100-127 V, 50/60 HzAC 100-127 V, 50/60 Hz

AC 100-127 V, 50/60 Hz

AC 220-240 V, 50/60 Hz

AC 220-240 V, 50/60 HzAC 220-240 V, 50/60 Hz

AC 220-240 V, 50/60 Hz

Working around the

Working around the Working around the

Working around the

printer

printerprinter

printer

Never put your hands or fingers in the printer while it is printing.

Never put your hands or fingers in the printer while it is printing.Never put your hands or fingers in the printer while it is printing.

Never put your hands or fingers in the printer while it is printing.

Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol,

Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol,

Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol,

thinners, etc.) on top of the printer.

thinners, etc.) on top of the printer.thinners, etc.) on top of the printer.

thinners, etc.) on top of the printer.

If any foreign object (metal or liquid) fall into the printer, unplug the power cord and call for

If any foreign object (metal or liquid) fall into the printer, unplug the power cord and call for If any foreign object (metal or liquid) fall into the printer, unplug the power cord and call for

If any foreign object (metal or liquid) fall into the printer, unplug the power cord and call for

service.

service.service.

service.

Print heads and ink tanks

Print heads and ink tanksPrint heads and ink tanks

Print heads and ink tanks For safety reasons store print heads and ink tanks out of the reach of small children.

For safety reasons store print heads and ink tanks out of the reach of small children.For safety reasons store print heads and ink tanks out of the reach of small children.

For safety reasons store print heads and ink tanks out of the reach of small children.

If a child ingests any ink, consult a doctor immediately.

Do not shake print heads or ink tanks.

Do not shake print heads or ink tanks.Do not shake print heads or ink tanks.

Do not shake print heads or ink tanks.

Ink may leak out and stain clothing or the surrounding area.

Never touch the electrical contacts on a print head after printing.

Never touch the electrical contacts on a print head after printing.Never touch the electrical contacts on a print head after printing.

Never touch the electrical contacts on a print head after printing.

The metal parts may be very hot and could cause burns.

i9900_QSG_US.book Page 81 Wednesday, January 7, 2004 6:09 PM

Appendix

Regulatory Information

Color Printer Model:

Color Printer Model: Color Printer Model:

Color Printer Model: K10238 (i9900)

K10238 (i9900)K10238 (i9900)

K10238 (i9900)

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not

cause harmful interference, and (2) this device must accept any interference received, including interference that may cause

undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of

the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee

that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules.

Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or

modifications should be made, you could be required to stop operation of the equipment.

Canon U.S.A., Inc.

One Canon Plaza

Lake Success, NY 11042

1-516-328-5600

Canadian Radio Interference Regulations

Canadian Radio Interference RegulationsCanadian Radio Interference Regulations

Canadian Radio Interference Regulations

This digital apparatus does not exceed Class B limits for radio noise emissions from a digital apparatus as set out in the

interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry Canada.

Cet appareil numérique respecte les limites de bruits radio éléctiques applicables aux appareils numériques de Classe B

prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, NMB-003 édictée par l’Industrie Canada.

i9900_QSG_US.book Page 82 Wednesday, January 7, 2004 6:09 PM

Appendix

CANON U.S.A., INC. LIMITED WARRANTY --- (USA Only)

The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to the new or refurbished

Canon-brand product (“Product”) packaged with this limited warranty, when purchased and used in the United States only.

The Product is warranted against defects in materials and workmanship under normal use and service (a) for a period of one

(1) year from the date of original purchase when delivered to you in new condition in its original container or (b) for 90 days

from the date of original purchase for refurbished Products. Defective parts or a defective Product returned to a Canon USA

repair facility or a Canon USA Authorized Service Facility (“ASF”), and proven to be defective upon inspection, will be repaired,

exchanged for new or comparable rebuilt parts, or exchanged for a refurbished Product,

, ,

, as determined by the Canon USA

repair Facility or the ASF. Warranty repair or replacement shall not extend the original warranty period of the Product. A dated

proof of purchase is required at the time of warranty service. A copy of your dated bill of sale will satisfy this requirement. This

warranty does not cover any accessories, or any consumables, such as paper or ink cartridges, as to which there shall be no

warranty or replacement.

This limited warranty shall only apply if the Product is used in conjunction with compatible computers, peripheral equipment

and software. Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment

covered by a separate warranty (“Separate Warranty”). Repairs of such Canon brand peripheral equipment shall be governed

by the terms of the Separate Warranty. Non-Canon brand equipment and software that may be distributed with the Product are

Non-Canon brand equipment and software that may be distributed with the Product are Non-Canon brand equipment and software that may be distributed with the Product are

Non-Canon brand equipment and software that may be distributed with the Product are

sold “as is” and without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or

sold “as is” and without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or sold “as is” and without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or

sold “as is” and without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or

fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with respect to such non-

fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with respect to such non-fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with respect to such non-

fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with respect to such non-

Canon brand items is given by the manufacturer or producer thereof.

Canon brand items is given by the manufacturer or producer thereof.Canon brand items is given by the manufacturer or producer thereof.

Canon brand items is given by the manufacturer or producer thereof.

This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases:

(a) Loss of or damage to the Product due to abuse, neglect, mishandling, improper packaging by you, alteration, accident,

electrical current fluctuations, improper use, failure to follow operating or maintenance instructions in, or

environmental conditions prescribed in, Canon USA’s user’s manual or other documentation, or services performed by

someone other than a Canon USA repair facility or ASF. Without limiting the foregoing, dropping the Product, scratches,

and abrasions will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the

user’s manual or other documentation for the Product.

(b) Use of parts or supplies (other than those sold by Canon USA) that cause damage to the Product or cause abnormally

frequent service calls or service problems.

ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON THE SOFTWARE DISKETTES OR CD-

ROM'S ENCLOSED WITH, OR ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR FOR THE

PRODUCT, IS SOLD "AS IS" AND WITHOUT WARRANTY BY CANON USA. THE SOLE WARRANTY WITH RESPECT TO SUCH SOFTWARE

IS CONTAINED IN THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY

LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON USA IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF

THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT.

NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,

APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER

EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE

PRODUCT SHALL BIND CANON USA, OR ITS ASF (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED

WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU). CANON USA SHALL NOT BE LIABLE FOR LOSS OF

REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR

CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR

INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA

OR ITS ASF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON

USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE.

WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR

PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE THE

PRODUCT SOLD BY CANON USA NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA, OR ITS ASF. (SOME

STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE

EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE

ORIGINAL PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR

EXCLUSIVE REMEDY.

i9900_QSG_US.book Page 83 Wednesday, January 7, 2004 6:09 PM

Appendix

Canon USA offers a full range of customer technical support* options:

• Interactive troubleshooting,

e-mail technical support, the latest driver downloads and answers to frequently asked

questions (www.canontechsupport.com <http://www.canontechsupport.com>)

• Toll-free live technical support within the limited warranty Monday-Saturday (excluding holidays) at 1-800-828-4040

• The location of the ASF nearest you for carry-in service (1-800-423-2366)

If the problem cannot be corrected by using one of the above technical support options, repair options (i.e. Carry-In/Mail-In

Service*, InstantExchange Warranty Service*), along with details and conditions of each, are available at the time of your call

to the live technical support number(s) above or via the website at www.canontechsupport.com

<http://www.canontechsupport.com>. Please note that under the InstantExchange program, a replacement product will be

provided to you prior to your return of the defective product. Since the defective product becomes the property of Canon USA

at the time of the exchange, the defective product must be returned in the shipping materials provided. If the defective

product is not returned, as directed, you will be responsible for the value of the replacement product, for which Canon USA

may invoice you.

This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

*Support program specifics are subject to change without notice.

Canon U.S.A., Inc.

Canon U.S.A., Inc.Canon U.S.A., Inc.

Canon U.S.A., Inc.

One Canon Plaza

One Canon PlazaOne Canon Plaza

One Canon Plaza

Lake Success, NY 11042

Lake Success, NY 11042Lake Success, NY 11042

Lake Success, NY 11042

USA

USAUSA

USA

Canon is a registered trademark of Canon Inc.

i9900_QSG_US.book Page 84 Wednesday, January 7, 2004 6:09 PM

Index

Adjusting Print Quality ................................................21

Advanced Printing .......................................................15

Aligning the Print Head ...............................................56

An Error Message Appears on the Screen .....................71

BCI-6BK Black .............................................................38

BCI-6C Cyan ................................................................38

BCI-6C Photo Cyan ......................................................38

BCI-6G Green ..............................................................38

BCI-6M Magenta .........................................................38

BCI-6PM Photo Magenta ..............................................38

BCI-6R Red ..................................................................38

BCI-6Y Yellow ..............................................................38

BJ Print Monitor ...........................................................66

BJ Printer Driver Systems Requirements .......................79

BJ Printer Utility dialog box ..........................................45

BJ Status Monitor ..................................................61, 66

Borderless (full) ....................................................34, 37

Borderless Printing ............................. 29, 31, 32, 35, 65

Bubble Jet Direct .........................................................19

Camera Error Message .................................................73

Cancelling Print Jobs .............................................11, 14

Cannot Print Properly from the Digital Camera .............73

Canon “Bubble Jet Direct” compatible digital camera ...15

CANON LIMITED WARRANTY - (USA Only) ......................83

Cleaning ................................................... 48, 49, 50, 51

Connecting to a Digital Camera ....................................15

Deep Cleaning ................................................. 52, 54, 55

Direct Printing .............................................................78

Direct Printing from PictBridge-compatible Digital

Cameras ..................................................................17

Driver

saving setting ......................................................26

settings .........................................................10, 12

uninstalling .........................................................72

Easy-PhotoPrint .............................................. 31, 32, 35

Easy-PhotoPrint Plus ....................................... 31, 32, 35

Easy-WebPrint ............................................................31

Examining the Nozzle Check Pattern ............................46

Exif Print .....................................................................31

FireWire .................................................................. 3, 72

Glossy Photo Paper ....................................................... 7

Handling Error Messages ............................................ 69

High Resolution Paper .................................................. 7

ImageBrowser ............................................................ 31

Installing the Printer Driver when using Mac OS 9.x ..... 75

Load Limit Mark ............................................................5

Loading Paper .............................................................. 3

Matte Photo Paper ........................................................ 7

Media

speciality .............................................................. 6

to avoid ................................................................ 3

Media Type ....................................................... 7, 10, 13

Media Types for Digital Camera ............................. 18, 19

Media Types Suitable for Borderless Printing ........ 32, 35

Nozzle Check ........................................................ 44, 45

Nozzle Check Pattern

examining ........................................................... 46

printing .............................................................. 44

Opening the Printer Properties Dialog Box Directly from the

Start Menu ............................................................. 20

Opening the Printer Properties Dialog Box from Your

Application Program ............................................... 20

Page Setup ..................................................... 10, 12, 67

Page Setup dialog box ................................................ 67

Paper feed roller ......................................................... 68

Paper Rest Load Limit ...................................................7

Paper Size .................................................................. 12

Photo Noise Reduction ................................................ 25

Photo Optimizer PRO .................................................. 23

i9900_QSG_US.book Page 85 Wednesday, January 7, 2004 6:09 PM

Index

Photo Paper Plus Glossy ............................................... 7

Photo Paper Plus Semi-gloss ................... 6, 7, 32, 35, 76

Photo Paper Pro ........................................................... 7

PhotoRecord .............................................................. 31

PhotoStitch ................................................................ 31

PictBridge-compatible Digital Cameras ....................... 15

POWER button .............................................................. 2

POWER lamp ................................................................ 2

POWER/ERROR lamp .................................................. 69

Print Check Pattern ................................................44, 45

Print dialog box .......................................................9, 12

Print Head Alignment ................................................. 56

Print Head Cleaning .................................................... 48

Print Head Deep Cleaning ........................................... 52

print head holder ....................................................... 41

Print Media to Avoid ..................................................... 3

Print Quality ....................................................10, 21, 64

Printer Driver Setting for Media Type ............................. 7

Printer Properties dialog box ....................... 9, 20, 44, 65

Printing Borderless Photographs ...........................32, 35

Printing Photographs Directly from a Canon “Bubble Jet

Direct” compatible digital camera ........................... 19

Printing Photographs Directly from a Digital Camera ... 15

Printing the Nozzle Check Pattern ............................... 44

Recalling Driver Settings ............................................ 26

Regulatory Information ............................................... 82

Replacing an Ink Tank ............................................38, 43

RESUME/CANCEL button ........................................11, 14

Safety Precautions ..................................................... 80

Saving Driver Setting .................................................. 26

Speciality Media .......................................................... 7

Specifications ............................................................ 77

Transparencies ............................................................. 7

Troubleshooting ......................................................... 61

T-Shirt Transfers ........................................................... 7

Turning on the Printer ................................................... 2

Uninstalling the printer driver ..................................... 72

Using Specialty Media .................................................. 6

Vivid Photo ................................................................ 24

Warranty .................................................................... 83

When Printing Becomes Faint or Colors are Incorrect ....43

ZoomBrowser EX .........................................................31

i9900_QSG_US.book Page 86 Wednesday, January 7, 2004 6:09 PM

Getting Help from Canon

Help Us Help You Better

Before you contact Canon, please record the following information.

Serial Number (located on the inside of the printer):

Model Number (located on the front of the printer):

Printer Driver CD-ROM number (located on the CD-ROM):

Purchase Date:

Customer Technical Support Sequence*

1. Internet—www.canontechsupport.com

For quick and comprehensive self-help in an intuitively guided interactive troubleshooting

environment, the place to start is our helpful tech support web site. In addition, the latest

driver downloads, answers to frequently asked questions, product information, and “where

to buy” instructions are found here.

2. Email Tech Support—www.canontechsupport.com

For individual attention to a special issue, try emailing our friendly technical engineers,

specially trained to communicate quick, easy, and logical solutions to your inquiries

within 24 hours.

3. Toll-Free Live Tech Support**—(1-800-828-4040)

This option provides live telephone technical support, free of service charges, Monday-Saturday

(excluding holidays), for the one year duration of your product warranty. You can continue to

call via the toll number for technical support (see #4, below) at the expiration of the warranty,

or you can extend your service and support coverage (both toll-free tech support and repair) by

purchasing a cost-attractive Canon CarePAK extended service plan. For more information, please

visit our Web site at www.canonesp.com.

4. Live Tech Support**—(1-757-413-2848)

This service is available to you at the expiration of your product’s warranty period, and provides

live telephone technical support, which may include a fee, Monday-Saturday (excluding holidays).

Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).

5. Extended Service and Support—www.canonesp.com

Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service

program that provides up to three full years of service and support coverage at a very

attractive price. CarePAK offers toll-free Canon technical support and includes Canon’s

superb InstantExchange product replacement program. For further information about

extending your Canon service and support, call (1-800-385-2155), or visit our Web site

at www.canonesp.com. CarePAK must be purchased during your product’s warranty period.

* Support program specifics are subject to change without notice.

** Refer to the individual product information for details

Ordering Information

For additional supplies, use the following descriptions and order numbers.

Description Order #

Ink Tanks

BCI-6PM Photo Magenta 4710A003

BCI-6R Red 8891A003

BCI-6BK Black 4705A003

BCI-6G Green 9473A003

BCI-6PC Photo Cyan 4709A003

BCI-6C Cyan 4706A003

BCI-6M Magenta 4707A003

BCI-6Y Yellow 4708A003

Canon Specialty Papers

High Resolution Paper (8.5" x 11"/100 sheets) 1033A011

High Resolution Paper (11" x 17"/100 sheets) CST-6059-000

High Resolution Paper (13" x 19"/20 sheets) 1033A013

Matte Photo Paper (8.5" x 11"/50 sheets) 7981A004

Photo Paper Plus Glossy (4" x 6"/20 sheets) 7980A007

Photo Paper Plus Glossy (4" x 6"/50 sheets) 7980A012

Photo Paper Plus Glossy (4" x 6"/120 sheets) 7980A022

Photo Paper Plus Glossy (5" x 7"/20 sheets) 7980A019

Photo Paper Plus Glossy (8.5" x 11"/20 sheets) 7980A006

Photo Paper Plus Semi-Gloss (4" x 6"/20 sheets) 8386A008

Photo Paper Plus Semi-Gloss (8.5" x 11"/20 sheets) 8386A007

Photo Paper Pro Perforated (4" x 6"/20 sheets) 5699A005

Photo Paper Pro for Borderless Printing (4" x 6"/20 sheets) 1029A014

Photo Paper Pro (8.5" x 11"/15 sheets) 1029A004

Photo Paper Pro (13" x 19"/10 sheets) 1029A009

Transparencies (8.5" x 11"/50 sheets) 1043A004

Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at

www.estore.usa.canon.com.

respective owners. As an Energy Star® partner, Canon U.S.A., Inc., has determined that this product meets the Energy Star®

guidelines for energy efficiency.

Quick Start Guide

Canon U.S.A., Inc.

One Canon Plaza, Lake Success, NY 11042, U.S.A.

Canon Inc.

30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan

Canon Canada, Inc.

6390 Dixie Road, Mississauga, Ontario, L5T 1P7, Canada

Canon Latin America, Inc.

703 Waterford Way, Suite 400, Miami, FL 33126, U.S.A.

Canon Mexicana S. de R.L. de C.V.

Periferico Sur No. 4124 Col. Ex-Rancho de Anzaldo, C.P. 01900, Mexico, D.F.

Quick Start Guide

i9900 Series

Photo Printer

P-i9900-QSG-1203

Canon P I9900 Qsg 1203 Users Manual I9900_QSG_US

P-I9900-QSG-1203 i9900quickstartguide_us

P-I9900-QSG-1203 to the manual bea060a9-8339-4f30-b3f8-734c8e696eef

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