Canon Paper Shredder Users Manual 7652 White

Paper Shredder to the manual 215cf329-ad50-4ac0-92a0-62821bc7fc8e

: Canon Canon-Paper-Shredder-Users-Manual-242049 canon-paper-shredder-users-manual-242049 canon pdf

Open the PDF directly: View PDF .
Page Count: 37

INTENT OF THIS DOCUMENT:

Canon recognizes the importance of information security and the challenges that your organization

faces. This white paper provides information security facts for Canon imageRUNNER ADVANCE

systems. It provides details on imageRUNNER ADVANCE security technology for networked and

stand-alone environments, as well as an overview of Canon’s device architecture, framework and

product technologies as related to document and information security.

This white paper is primarily intended for administrative personnel responsible for the configuration

and maintenance of imageRUNNER ADVANCE systems. The information in this document, in

conjunction with other best practices, may be used as guidance to help improve your organization’s

overall security. Some security settings may affect device functionality or performance. You may

want to test these settings before deploying them in your environment to ensure you understand

their effects.

Canon does not warrant that use of the information contained within this document will prevent

malicious attacks, or prevent misuse of your imageRUNNER ADVANCE systems.

Products shown with optional accessories/equipment. The features review in this white paper include both standard and

optional solutions for imageRUNNER ADVANCE systems. Specifications and availability subject to change without notice.

White Paper: Canon imageRUNNER ADVANCE Security

Version 1.0

June 14, 2010

2

White Paper: Canon imageRUNNER ADVANCE Security

1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2. Device Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

3. Information Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

4. Network Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

5. Security Monitoring & Management . . . . . . . . . . . . . . . . . . . . . 29

6. Logging & Auditing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

7. Canon Solutions & Regulatory Requirements. . . . . . . . . . . . . . 32

8. Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

9. Addendum. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Table of Contents

3

White Paper: Canon imageRUNNER ADVANCE Security

Section 1 — Introduction

“If you look at these machines as just copiers or printers, you first wonder if you really need security.

Then you realize conventional office equipment now incorporates significant technology advances

and capabilities that make all documents an integrated part of a corporate network that also involves

the Intranet and Internet. Government agencies, corporations and non-profits are increasingly

transitioning from traditional stand-alone machines to devices that integrate these functions and link

them to corporate networks, raising a whole new era of information management and security

issues.

Our development of features within Canon imageRUNNER ADVANCE systems are designed to help

prevent data loss, help protect against unwanted device infiltration and help keep information from

being compromised.”

—Dennis Amorosano, Sr. Director

Solutions Marketing & Business Support, Canon U.S.A., Inc.

As the marketplace has evolved, the technology associated with office equipment continues to

develop at an ever-increasing pace. Over the last several years alone, traditional office equipment has

leapfrogged in technology, expanding its functional capabilities, while at the same time becoming an

integral part of the corporate network and the Internet. As a result, a new level of security awareness

has become imperative.

Canon’s attention to emerging market trends and details surrounding customer security requirements

has driven the development of features within imageRUNNER ADVANCE systems, which has been

designed to help thwart data loss and the potential threats posed by hackers.

1.1 — Security Market Overview

In today’s digital world, risks to networks and devices come in more forms and from more directions

than ever before. From identity theft and intellectual property loss to infection by viruses and Trojan

horses, IT administrators today find themselves playing an additional role of security officer to

adequately protect information and assets from threats from the outside as well as within.

Nearly every day destructive threats emerge and undiscovered vulnerabilities are exposed, proving

that you can never be too secure. IT administrators need a holistic security strategy that can be

applied at every level of the organization — from servers, desktops and devices such as MFPs, to the

networks that connect them all.

As if the risks to computers, networks and devices weren’t difficult enough to address, increased

governmental regulations add an additional layer of strict compliance standards that must be met.

Legislation such as Sarbanes-Oxley Act (SOX), Gramm-Leach-Bliley Act (GLB), Health Insurance

Portability and Accountability Act (HIPAA) and Family Education Rights Privacy Act (FERPA) all require

that IT administrators ensure the security, privacy, accuracy and reliability of information receives the

utmost attention.

1.2 — Imaging & Printing Security Overview

Today’s multifunction devices share many similarities with general purpose PCs. They contain many

of the same components like CPUs, memory and hard disks; and some even use mainstream

operating systems like Windows or Linux. Like any other device on the network, sensitive information

may be passed through these units and stored in the device’s hard disk and memory. Yet at many

companies multifunction devices are not given the same attention concerning information security.

The Canon imageRUNNER ADVANCE Security White Paper has been designed to provide detailed

information on how imageRUNNER ADVANCE systems can address a wide variety of security concerns.

Canon imageRUNNER ADVANCE systems offer many standard security capabilities, as well as a

number of advanced security options that may be added for a higher level of confidentiality, integrity

and availability of your mission critical information.

1.3 — Key Security Concentration Areas

Canon recognizes the vital need to help prevent data loss, protect against unwanted device use, and

mitigate the risk of information being compromised. As a result, all imageRUNNER ADVANCE systems

include many standard security features to help safeguard information.

Canon imageRUNNER ADVANCE security capabilities fall into five key areas:

• Device Security

• Information Security

• Network Security

• Security Monitoring / Management Tools

• Logging & Auditing

Canon dedicates a significant amount of time and resources to continually improve the security

capabilities of its imageRUNNER devices. Numerous robust capabilities are available for

administrators to restrict access to the device’s features and functions at a granular level, while

maintaining high availability and productivity.

4

White Paper: Canon imageRUNNER ADVANCE Security

Section 1 — Introduction

2.1 – imageRUNNER ADVANCE Controller Security

The imageRUNNER ADVANCE series is built upon a new platform that provides powerful

enhancements to security and productivity. The new architecture centers on a new operating system

powered by an embedded version of Linux, which is quickly becoming the most widely adopted

platform for sophisticated devices. The source version used by imageRUNNER ADVANCE devices has

been hardened by removing all unnecessary drivers and services so that only the ones essential to its

operation are included.

2.2 – Authentication

Canon imageRUNNER ADVANCE systems include a number of authentication options which

administrators can use to ensure that only approved walk-up and network-based users can access the

device and its functions, such as print, copy and Scan and Send features. Beyond limiting access to

only authorized users, authentication also provides the ability to control usage of color output, and

total print counts by department or user.

Device-Based Authentication

Department ID Mode

An embedded feature within imageRUNNER ADVANCE systems, the Department ID

Management mode permits administrators to control device access. If Department ID

authentication is enabled, end users are required to enter a password before they are able to

access the device. Up to 1,000 Department IDs can be configured and each can be configured

with device function limitations, such as limiting, printing, copying and access to Advance

Boxes, Mail Boxes and facsimile.

Access to Advanced Boxes, Mail Boxes, and Scan and Send (if applicable) can each be turned

“On” or “Off” from the Limit Functions screen located under Department ID Management.

The settings can be made under Settings / Registration > Management Settings > User

Management > Department ID Management.

Single Sign On (SSO) and SSO Hybrid (SSO-H) Login

Single Sign On (SSO) is a MEAP login service that can be used stand-alone with user data

registered locally on the device or in conjunction with an Active Directory (AD) network

environment. SSO supports the following modes:

• Local Device Authentication – with credentials stored in the device

• Domain Authentication – in this mode, user authentication can be linked to an

Active Directory environment on the network

• Domain Authentication + Local Device Authentication

When used in Domain Authentication mode, a user must successfully authenticate using valid

credentials on the system’s control panel, Remote UI utility, or web browser when accessed via

a network prior to gaining access to any of the device functions.

SSO ships standard with MEAP capable imageRUNNER ADVANCE systems and can support up

to 200 trusted domains plus the users that belong to the same domain as the device.

5

White Paper: Canon imageRUNNER ADVANCE Security

Section 2 — Device Security

Canon imageRUNNER ADVANCE systems also ship with SSO-H, which supports direct

authentication against an Active Directory domain using Kerberos or NTLMv2 as the

authentication protocol. SSO-H does not require any additional software to perform the

user authentication as it is able to directly communicate with the Active Directory domain

controllers. In Local Device Authentication mode, SSO-H can support up to 5,000 users.

Card-Based Authentication

uniFLOW Card Authentication

When combined with the optional uniFLOW Output Manager Suite, imageRUNNER ADVANCE

systems are able to securely authenticate users through contactless cards, chip cards,

magnetic cards and PIN codes. uniFLOW supports HID Prox, MIFARE, Legic, Hitag and Magnetic

cards natively using its own reader, as well as others through custom integrations. Certain

models of RF Ideas Card Readers can also be integrated to support authentication using

radio-frequency identification (RFID) cards.

Advanced Authentication—Proximity Card

Using a MEAP application, imageRUNNER ADVANCE systems can be customized to

automatically perform user authentication with contactless cards typically used in corporate

environments. User data can be stored locally in a secure table to eliminate the need for an

external server, or integrated with an existing authentication server through customization.

Support is provided for cards from HID Prox, HID iClass, Casi-Rusco, MIFARE and AWID.

Customization can also be performed to provide support for other card types.

Authorized Send for CAC/PIV

To fulfill the strict security requirements of government agencies as dictated by Homeland

Security Presidential Directive-12 (HSPD-12), imageRUNNER ADVANCE systems support the use

of Common Access Card (CAC) and/or Personal Identity Verification (PIV) card authentication

for the embedded Authorized Send MEAP application. Authorized Send for CAC/PIV is a

server-less application that protects the Scan-to-Email, Scan-to-Network Folder and

Scan-to-Network Fax functions, while allowing general use of walk-up operations like print

and copy.

Authorized Send for CAC/PIV supports two-factor authentication by prompting users to insert

their card into the device’s card reader and requiring them to enter their PIN. ASEND for

CAC/PIV supports the Online Certificate Status Protocol (OCSP) to check the revocation status

of the user’s card, and then authenticates the user against the Public Key Infrastructure (PKI)

and Active Directory. Once authenticated, users can access the document distribution features

of Authorized Send.

Authorized Send for CAC/PIV supports enhanced e-mail security features such as

non-repudiation, digital signing of e-mail, and encryption of e-mail and file attachments.

The cryptographic engine used by Authorized Send for CAC/PIV is based on the industry

leading RSA BSAFE security software and has undergone the stringent testing and validation

requirements of the FIPS 140 standard.

Control Cards/Card Reader System

Canon imageRUNNER ADVANCE systems offer support for an optional Control Card/Card Reader

system for device access and to manage usage. The Control Card/Card Reader system option

requires the use of intelligent cards that must be inserted in the system before granting access

to functions, which automates the process of Department ID authentication. The optional

Control Card/Card Reader system manages populations of up to 300 departments or users.

6

White Paper: Canon imageRUNNER ADVANCE Security

Section 2 — Device Security

2.3 – Access Control

Canon imageRUNNER ADVANCE systems support a number of access control options to help you

manage the use of device settings and functions in addition to specific capabilities of certain

functions. Access control solutions for the imageRUNNER ADVANCE can help Authentication,

Authorization, and Auditing. Canon offers solutions that can lock down the entire device, or simply

lock down specific functions (e.g. Send-to-Email), while leaving other applications available for

general use. With the power and flexibility of MEAP, some solutions can be customized to meet your

specific requirements.

Password-Protected System Settings

As a standard feature, imageRUNNER ADVANCE systems setup screens support password

protection to restrict device setting changes from the control panel and Remote UI tool. System

Administrators can set network information, system configuration, enable, and disable network and

printing protocols among many other options. Canon highly recommends setting an administrator

password at time of installation since it controls critical device settings.

Access Management System

The Access Management System, which is standard on imageRUNNER ADVANCE systems, can be used

to tightly control access to device functionality. Restrictions can be assigned to users and groups, to

restrict entire functions or restrict specific features within a function. Access restrictions are managed

in units called “roles”. Roles contain information that determines which of the various functions of

the device may be used or not.

Roles can be set up based on individual user’s job title or responsibilities or by group, enabling the

administrator to create roles specific to certain departments or workgroups. Since the administrator

is not limited to restricting all or none of a particular function, the roles can be as specific as is

required for a number of business needs. Beyond the Base roles which contain default access

restrictions, up to 100 new Custom roles can be registered for up to 5,000 users. The administrator

can also define whether to allow unregistered users to log in as guests and then specify settings for

guest user’s roles.

7

White Paper: Canon imageRUNNER ADVANCE Security

Section 2 — Device Security

System Manager Screen Store ID and Password Screen

The following describes the various Base access levels (roles) that are available:

The following functions and features can be restricted:

8

White Paper: Canon imageRUNNER ADVANCE Security

Section 2 — Device Security

Privileges by Access Level

Predefined Role Access Privileges

Administrator Given privileges to operate all device functions.

Network Manager/Admin Network manager mainly manages the settings related to the network under Settings/Registration.

Device Manager/Admin Device Manager can specify settings related to management settings for paper type and function settings for Send/Receive.

Power User Given privileges to operate all device functions, except managing the device itself.

General User Given privileges to operate all device functions, except managing the devise itself and specifying/registering address book.

Limited User Restricted from device management, all send functions and only allowed 2-sided printing and copying.

Guest Restricted from device management, all send functions and only allowed 2-sided printing and copying.

Device Function Values Description

Print Allowed, Not Allowed Allows or prohibits using applications related to the Print function.

Copy Allowed, Not Allowed Allows or prohibits using applications related to the Copy function.

Send/Store on Network Sets restrictions for externally sending scanned documents, user inbox documents,

and saving documents to file servers or network storage.

E-mail TX Allowed, Not Allowed Allows or prohibits sending via E-mail TX.

I-Fax TX Allowed, Not Allowed Allows or prohibits sending via I-Fax TX.

Fax TX Allowed, Not Allowed Allows or prohibits sending via Fax TX.

FTP TX Allowed, Not Allowed Allows or prohibits sending via FTP TX.

NetWare (IPX) TX Allowed, Not Allowed Allows or prohibits sending via NetWare (IPX) TX.

Windows (SMB) TX Allowed, Not Allowed Allows or prohibits sending via Windows (SMB) TX.

WebDAV TX Allowed, Not Allowed Allows or prohibits sending via WebDAV TX.

Inbox TX Allowed, Not Allowed Sets restrictions for saving scanned documents to user inboxes.

Specify Address Domain/Send

to Addresses Received from

Cell Phone

Allowed, Not Allowed For imageRUNNER ADVANCE devices, these restrictions also apply to addresses

received from cell phones.

Use Address Book/Register

Storage Location for Network

No Restrictions, Not

Allowed, Read-Only

For imageRUNNER ADVANCE devices, these restrictions also apply to registering,

editing, and deleting network storage.

Send to New Addresses/Send

to Addresses Received from

Cell Phone

Allowed, Not Allowed For imageRUNNER ADVANCE devices, these restrictions also apply to addresses

received from cell phones.

Add Device Signature to

Sending Files Added, Not Added Allows or prohibits adding of a device signature when sending PDF files.

Sending Files Format Allowed, Not Allowed Allows or prohibits sending file formats that a device signature cannot be added to.

Save Functions

(Mailbox/Hold/Memory Media) Allowed, Not Allowed Allows or prohibits saving functions.

Web Access Allowed, Not Allowed Allows or prohibits using applications related to the Web Access function.

Utility Allowed, Not Allowed Allows or prohibits using applications related to Utilities.

Others Allowed, Not Allowed Allows or prohibits using other applications.

MEAP Applications Allowed, Not Allowed Allows or prohibits the use of MEAP applications.

* Requires SSO-H to be enabled.

When the Access Management System has been enabled, users must log in to the device using SSO

user authentication. Access Management System supports authentication through local device

authentication as well as Active Directory using SSO-H*, which includes support for Kerberos

Authentication. Once a user logs into the device with their user name and password, the device

can determine which roles are assigned to that particular user. Restrictions are applied based on

the assigned roles. If an entire function is restricted, it will appear grayed out to the user after

authentication.

Function Level Authentication

Canon imageRUNNER ADVANCE systems offer the ability to limit the use of specific functions by

authorized users by requiring authentication to use sensitive functions with Function Level

Authentication. Function Level Authentication is a part of Access Management System and works with

SSO-H for authentication. It enables administrators to choose precisely which functions are permitted

by walk-up and network users without entering credentials versus the ones that require a user to

login. For example, administrators may choose to allow all users to make black-and-white copies

while prompting users to login if they choose to output color or use the Scan and Send function.

Scan and Send Security

On devices that have Scan and Send enabled, certain information such as fax numbers and e-mail

addresses may be considered confidential and sensitive. For these devices, there are additional

security features to prevent confidential information from being accessed.

Address Book Password

Administrative and individual passwords can be set for Address Book Management functions.

A system administrator can define the specific Address Book data that can be viewed by users,

effectively masking private details. This password may be set separately so individuals other

than the System Manager can administer the Address Book.

By setting a password for an Address Book, the ability to Store, Edit, or Erase individual and

group e-mail addresses in the Address Book is restricted. Therefore, only individuals with the

correct password for an Address Book will be able to make modifications.

This same password is also used for the Address Book Import/Export function through the

Remote UI utility.

9

White Paper: Canon imageRUNNER ADVANCE Security

* Requires imageWARE Enterprise Management Console and the Access Management System Plug-In when authenticating through

Active Directory.

Section 2 — Device Security

Access Code for Address Book

End-users will also have the capacity to place an access number code on addresses in the Address

Book. When registering an address, users can then enter an Access Number to restrict the display

of that entry in the Address Book. This function limits the display and use of an address in the

Address Book to those users who have the correct code. The Access Number can be turned on or

off, depending on the level of security the end-user finds necessary.

Settings / Registration > Register Destinations > Register New Destinations, from here the user can

register an new e-mail address, fax number, I-Fax, file or group address and set an access code for

that specific address entry in the address book.

Destination Restriction Function

Data transmission to a new destination through the Scan and Send and Fax function can be

restricted, prohibiting transmissions to locations other than the destinations registered or

permitted by the System Manager.

In addition to restricting all new destinations, administrators can also restrict the addition of new

addresses for specific destination types that are available to users when sending documents with

Scan and Send and Fax. Permissions can be set to enable or disable the entry of new addresses

for the following:

• Entries in the Address Book

• LDAP Servers

• User Inboxes

• One-touch Buttons

• Favorites Buttons

• The User’s E-mail Address (Send to Myself, if Using SSO Login)

10

White Paper: Canon imageRUNNER ADVANCE Security

Address Book Password Screen Address Book Access Code Enable/Disable Screen

Section 2 — Device Security

Print Driver Security Features

Print Job Accounting

A standard feature in Canon’s printer drivers, print job accounting requires users to enter an

administrator-defined password prior to printing, thereby restricting device access to those

authorized to print. Printing restrictions can be set using Department ID credentials or through

the Access Management System.

Custom Driver Configuration Tool

Administrators can create customer driver

profiles for users to limit access to print features and specify default settings, thereby

protecting the device against unauthorized use, enforcing internal policies and better control

output costs. Security conscious settings that can be defined and enforced include duplex

output, secure print, B&W only on color devices, watermarks and custom print profiles, as well

as hiding any desired functions. For easier deployment, the customized drivers can be

distributed to desktops across the organization through the Printer Driver Management

Plug-in for imageWARE Enterprise Management Console (iWEMC).

USB Block

USB Block allows the System Administrator to help protect the imageRUNNER ADVANCE systems

against unauthorized access through the built-in USB interface. Access to the device’s USB interface

for desktop access and the device’s host mode for other USB devices can each be permitted or

disabled.

GGoo ttoo SSeettttiinnggss // RReeggiissttrraattiioonn >> PPrreeffeerreenncceess >> EExxtteerrnnaall IInntteerrffaaccee >> UUSSBB SSeettttiinnggss..

2.4 – Third Party MEAP Application and Development

Canon actively collaborates with leading third-party software companies to develop custom solutions

for imageRUNNER ADVANCE systems, known as MEAP applications. Each MEAP enabled device

includes a number of safeguards to help ensure the security and integrity of information stored on

the device.

Access to the Software Development Kit for MEAP is tightly restricted and controlled through

licensing. Once an application has been developed, it is thoroughly reviewed by Canon to ensure that

it meets strict guidelines for operability and security. Following the review, the application is digitally

signed with a special encrypted signature to protect the integrity of the application. If the application

is modified in any way, the signature code will not match and the application will not be permitted to

run on the device. These safety measures make it virtually impossible for an altered or rogue MEAP

application to be executed on an imageRUNNER ADVANCE system.

11

White Paper: Canon imageRUNNER ADVANCE Security

Section 2 — Device Security

Protecting your organization’s confidential information is a mission that Canon takes seriously.

From your documents, faxes and e-mails to the underlying data on the internal hard disk drive

and in memory, Canon has built in many controls to help ensure that your information does not

become compromised.

3.1 – Document Security

Secure Printing

Secured Print / Encrypted Secured Print*

Encrypted Secured Print and Secured Print are print functions that hold a job in queue until

the user enters the appropriate password at the device. This ensures that the user is in close

proximity before the document is printed and minimizes unattended papers left at the device.

The imageRUNNER ADVANCE system requires the user to set a password in the print driver

window when sending a print job from a connected PC. The same password is also required for

releasing the job at the device. When using the optional Encrypted Secured Print software,

security is further enhanced by using strong encryption to protect the print job data while in

transit across the network. On systems equipped with the optional Encrypted Secured Print,

administrators can use the print job restriction feature to permit only encrypted print jobs at

the designated device.

uniFLOW Secure Print

Exclusive to Canon is the uniFLOW Output Manager Suite, which is optional modular software

to reduce costs, improve productivity and enhance security. From a security perspective,

uniFLOW Output Manager Suite provides secure printing capabilities by holding jobs at the

server until released by the user at any desired imageRUNNER ADVANCE system. From their

desktop, users print documents by choosing the uniFLOW server as the printer. At the chosen

device, users can be authenticated using a wide variety of supported methods. Users can then

access the uniFLOW MEAP client application from the device’s control panel and release their

job from their queue of pending documents.

12

White Paper: Canon imageRUNNER ADVANCE Security

Section 3 – Information Security

* Requires the Encrypted Secure Print option.

Secure Print screen from the Printer Driver Print Job Status Screen

Document Storage Space Protection

Mail Box Security

Each imageRUNNER ADVANCE system

ships standard with Mail Boxes for storage

of scanned and printed data. Mail Box

security is provided by the ability to

designate a unique password for access.

Once a document is stored in the Mail Box

(if the Mail Box is password protected), a

user must enter their password to retrieve

documents.

Administrators can also use the Print Job

Restriction feature to restrict direct

printing from a desktop to the device.

This forces all print jobs to be stored in a

Mail Box before the user can output the

print job at the device.

Advanced Box Security

The Advanced Box feature enables the

imageRUNNER ADVANCE system to serve

as a file sharing storage space. Users can

save files in a shared folder, or within their

own personal space in their native file

format such as Word or PDF. Each user’s

personal space is protected with security

credentials and requires the user to login

prior to gaining access. Users can also

store documents for others to access

within the shared folder and any

sub-folders.

Advanced Box also allows users to access

their stored files from their desktop using

Windows Explorer by mapping the folder

as a network drive. Upon mapping or

accessing the folder, the user will be

prompted to authenticate through a

Windows login box.

13

White Paper: Canon imageRUNNER ADVANCE Security

Section 3 – Information Security

Box Set/Store Password Screen

Mail Box Store Destination Screen

Mail Box Set/Store Password Screen

14

White Paper: Canon imageRUNNER ADVANCE Security

Administrators can manage the Advanced Box feature through the Remote UI interface and

perform the following actions:

• Create user accounts and define type (Admin vs. End User)

• Activate authentication and enable Personal Space

• Register network devices for remote access

• Select the file formats allowed for storage (printable format only, common

Office formats, or all). By limiting to printable formats only, such as TIFF, JPEG and PDF,

the risk of viruses that are commonly attached to .exe files is reduced.

To prevent the storage of executable files that may contain viruses and other malicious code,

system administrators can restrict the types of documents that can be saved to only printable

formats, such as PDF, TIFF, and JPEG.

Other Document Security Capabilities

Watermark / Secure Watermark

To discourage the unauthorized copying or sending of confidential information, imageRUNNER

ADVANCE systems support the ability to embed user-defined text within the background of any

print or copy job. When duplicated are made by photocopying, the secure watermark appears.

The optional Secure Watermark feature can be set for all print jobs, or assigned by the user

through the print driver. Users can also define custom or preset watermarks to appear in any

position on copied output.

Encrypted PDF

The Encrypted PDF mode within the optional Scan and Send Security Feature Set enables users

to encrypt, set password and define permissions for PDF files that are sent to an e-mail

address or file server for enhanced security. Only users who enter the correct password can

open, print, or change the received PDF file.

EEnnccrryypptteedd PPDDFF mmooddee ccaann bbee uusseedd oonnllyy iiff aann ee--mmaaiill aaddddrreessss oorr ffiillee sseerrvveerr iiss ssppeecciiffiieedd aass tthhee

ddeesstti

innaattiioonn.. IIff aa ffaaxx nnuummbbeerr,, II--ffaaxx aaddddrreessss,, oorr iinnbbooxx iiss ssppeecciiffiieedd aass tthhee ddeessttiinnaattiioonn,, aa uusseerr

ccaannnnoott sseenndd tthhee jjoobb aass aann eennccrryypptteedd PPDDFF ffiillee.. EEnnccrryypptteedd PPDDFF ffiilleess ccaann bbee ssaavveedd uussiinngg 4400bbiitt

RRCC44,, 112288bbiitt RRCC44 oorr tthhee 112288bbiitt AAEESS aallggoorriitthhmmss.. WWhheenn sseennddiinngg wwiitthh EEnnccrryypptteedd PPDDFF 112288bbiitt AAEESS,,

AAccrroobbaatt 77..00 oorr llaatteerr iiss rreeqquui

irreedd ttoo ooppeenn tthhee PPDDFF ffiillee..

Advanced Box Scan and Store Screen Advanced Box Access Stored Files Screen

Section 3 – Information Security

15

White Paper: Canon imageRUNNER ADVANCE Security

Digital Signature PDF (Device and User Signature)

Within Scan and Send, users can add digital signatures that verify the source and authenticity

of a PDF or XPS document. When recipients open a PDF or XPS file that has been saved with a

digital signature, they can view the document’s properties to review the signature’s contents

including the Certificate Authority, system product name, serial number and the Time/Date

stamp of when it was created. If the signature is a device signature it will also contain the

name of the device that created the document, while a user signature verifies the identity of

the authenticated user that sent or saved the document.

The Device Signature PDF and the Device Signature XPS mode use the device signature

certificate and key pair inside the machine to add a digital signature to the document, which

enables the recipient to verify the device that scanned it. If the optional Digital User Signature

PDF kit is activated, users can install a digital signature that embeds their name and e-mail

address to confirm their identity as the source of the document and provides notification if

changes have been made. In order to use Digital User Signature Mode, SSO authentication

must be enabled and a valid certificate installed on the device.

Canon imageRUNNER ADVANCE systems also support a feature called PDF Visible Digital

Signature, which forces the display of the digital signature on the first page of the PDF file

rather than recipients having to open the document’s properties. Users can select the visible

signature from the Scan and Send screen and choose its position and orientation on the page.

This not only makes the digital signature more prominent, but also ensures that the digital

signature appears on any printed versions of the document.

Copy Set Numbering

All imageRUNNER ADVANCE systems support the ability to add copy set numbers to copied and

printed output in a user-defined region on the page. Copy set numbering offers a means to

track documents by the set number that a recipient receives.

Adobe LiveCycle Rights Management ES*

In general, once a PDF is created it can be openly exchanged if it is unencrypted and/or not

secured by a password. Organizations that require more precise control over their information

can integrate an imageRUNNER ADVANCE system with an Adobe LiveCycle®Rights

Management ES server. The Adobe LiveCycle Rights Management ES application makes it

possible to enforce dynamic document policies for choosing the authenticated users that

are authorized to view its contents, define expiration dates, track distribution and define

watermarks. Once the document’s privileges have been set, it will contact the Adobe

LiveCycle®Rights Management server over the Internet to enforce the latest policy.

Document Scan Lock & Trace

The optional Document Scan Lock & Tracking feature of imageRUNNER ADVANCE systems

enables documents to include embedded tracking information such as usernames, date

stamps, and device name within the background. The embedded information is not readable

by users, and can only be accessed by system administrators. The tracking information can

also contain policy information that determines whether the document can be copied or

scanned on another imageRUNNER ADVANCE systems with Document Scan Lock enabled.

Please refer to Section 6 — Logging & Auditing on page 30 for a more detailed description on

the Document Scan Lock & Trace feature.

* The PDF/A-1b and Encrypted PDF file formats are not compatible with Adobe LiveCycle

®

Rights Management ES.

Section 3 – Information Security

16

White Paper: Canon imageRUNNER ADVANCE Security

The Scan Lock feature enables the following restrictions to be applied to a document:

• Complete Restriction: No one can make any copy/send/fax.

• Password Authentication: Allows the ability to make copy/send/fax only if the proper

password is entered.

• User Authentication: Allows the ability to make copy/send/fax only to original

authorized user logged into the device with the proper User ID and Password.

System administrators can choose to force all scan and copy jobs to apply Document Scan

Lock & Tracking code onto each print job, as well as choose whether to allow all or prohibit all

copy, scan, send and fax jobs of documents that contain the hidden tracking code.

FFoorr mmoorree iinnffoorrmmaattiioonn oonn DDooccuummeenntt SSccaann LLoocckk && TTrraacckkiinngg aass iitt ppeerrttaaiinnss ttoo ttrraacciinngg,, pplleeaas

see

ccoonnssuulltt tthhee

LLooggggiinngg && AAuuddiittiinngg sseeccttiioonn

iinn tthhiiss ddooccuummeenntt..

3.2 – Data Security*

A wide variety of device and network security features are standard on imageRUNNER ADVANCE

systems. Canon recognizes that each customer’s needs are different, therefore Canon offers various

advanced security options to assist companies in meeting their internal privacy goals and address

regulatory guidelines that may be applicable to certain environments.

These options have been developed in accordance with the extended security requirements of key

customers and U.S. government agencies. Canon offers advanced security features that protect data

stored on the device and during transmission.

Data at Rest

HDD and RAM Data Protection

All imageRUNNER ADVANCE systems require hard disk and RAM for their normal operation.

The partitions on the imageRUNNER ADVANCE hard disk are formatted with one of the

following types of file systems:

• iR File System

• FAT 32-Compatible File System

The “iR File System” is a Canon proprietary file system that was designed solely for the

processing of image files in a fast and efficient manner. This file system is not compatible

with commonly used PC file systems, and therefore analyzing its data at the sector level is

extremely difficult.

The “Fat-32 Compatible File-System” is the file system used by the imageRUNNER Advance for

the disk areas that store the system firmware, MEAP applications, Mail Box and Advance Box

files.

In general, it is difficult to analyze the data on these file systems at the sector level,

however, Canon recognizes that highly motivated and experienced attackers may try to obtain

Section 3 – Information Security

* Some imageRUNNER ADVANCE systems that are configured with the optional HDD Mirroring Kit for external Print Controller may contain

more than one disk.

17

White Paper: Canon imageRUNNER ADVANCE Security

information from environments, where sensitive information is processed, by analyzing

the hard disks from these devices. In order to help protect your sensitive and confidential

information Canon imageRUNNER ADVANCE systems include a standard hard disk format

utility, as well as more advanced optional accessories, such as the HDD Data Erase Kit, the

HDD Data Encryption Kit or the Removable HDD Kit.

Standard HDD Format*

Best practices, and often company policies, usually recommend that systems be completely

wiped by the system administrator prior to the device being reallocated to a new location or

prior to the end of lease or at the end of its lease. The Hard Disk Drive Format feature, which is

standard on all imageRUNNER ADVANCE systems, is more than just a regular hard disk format

function. It not only deletes the File Allocation table (FAT) associated with all user areas on the

disk, but it also overwrites all user data areas on the hard disk with null characters.

Overwritten information includes:

• Data stored in Mail Boxes and Advanced Box

• Data stored in Fax/I-Fax Inbox (Confidential Fax Inbox/Memory RX Inbox)

• Address data stored in the Address Book

• Scan settings registered for the Sending function

• Mode Memory settings registered for the Copy or Mail Box function

• MEAP applications and license files

• Data saved from MEAP applications

• The password for the SMS (Service Management Service) login service of MEAP

• User authentication information registered in the Local Device Authentication system

of SSO-H (Single Sign-On H)

• Unsent documents (reserved documents and documents set with the

Delayed Send mode)

• Job history

• Settings/Registration settings

• Forms registered for the Superimpose Image mode

• Registered forwarding settings

• Key Pair and Server Certificate registered in [Certificate Settings] in [Device

Management] in Management Settings (from the Settings/Registration screen)

The standard HDD format feature that is included with every imageRUNNER ADVANCE system

will perform a one pass overwrite using null characters. If the optional HDD Erase Kit is

installed, the HDD Format feature provides additional overwrite options, including the choice

to perform a DoD 5022.22M compliant 3-pass overwrite.

HDD Data Encryption Kit

The HDD Data Encryption Kit option, which has achieved Common Criteria Certification of

Evaluation Assurance Level 3 (EAL3), ensures that all data stored on the internal disk drive is

protected using industry-standard algorithms. The HDD Data Encryption Kit for imageRUNNER

ADVANCE systems uses a dedicated plug-in board that encrypts every byte of data before it is

committed to the disk using the 256-bit AES (Advanced Encryption Standard) algorithm.

Please refer to Section 9.2 for information on the Canon imageRUNNER ADVANCE Hard Disk

Drive Security Kit Options.

Section 3 – Information Security

* Please see the imageRUNNER Bulletin #5.10 issued on 4/26/10 entitled Hard Disk Drive Format Technology Procedures for imageRUNNER,

imageRUNNER ADVANCE and imagePRESS devices to learn more about this feature.

HDD Data Erase Kit

The optional HDD Data Erase Kit enables system administrators to configure their

imageRUNNER ADVANCE to overwrite the internal image server hard disk and erase previous

data as part of routine job processing. The technology can be set to overwrite:

1. Once with null data,

2. Once with random data,

3. Three times with random data,

4. Or DoD 5022.22M 3-pass overwrite mode.

Please refer to Section 9.2 for information on the Canon imageRUNNER ADVANCE Hard Disk

Drive Security Kit Options.

Timing of Overwrite

The timing of the delete is sensitive to what mode and finishing options are set at the time of

print out. Generally, if a jam or other unexpected abnormal end to operation occurs on the

device, page data will be stored until the job can be completed and then overwritten on the

hard disk drive.

18

White Paper: Canon imageRUNNER ADVANCE Security

Section 3 – Information Security

Please see below for overwrite examples of what occurs on the device in certain job modes

using a job consisting of three sets of three originals.

11..CCooppyy//PPrriinntt MMooddee::

aa..GGrroouupp SSoorrtt

When a user programs a job to be sorted into group sets with no finishing specified,

the page data would be overwritten every time a ‘set’ is complete.

bb..CCoollllaattee SSoorrtt

When a user programs a job to be sorted into collated sets with no finishing specified,

the page data would be overwritten as each page of the last set is printed out.

cc..SSttaappllee SSoorrtt

When a user programs a job to be sorted into stapled sets, the page data will be

overwritten page-by-page after all of the stapled sets finish printing.

dd..RReemmoottee//CCaassccaaddee CCooppyy

When a user programs a remote or cascade copy job, depending on the settings

chosen, page data will either immediately be overwritten page-by-page or the page

data will be overwritten page-by-page after the entire job has finished.

19

White Paper: Canon imageRUNNER ADVANCE Security

Section 3 – Information Security

22.. MMaaiill BBooxx PPrriinntt

aa..MMaaiill BBooxx PPrriinntt

When a user prints a job stored in the Mail Box, all pages will be overwritten

immediately after the entire job has printed out.

33.. SSeenndd//SSccaann JJoobb

aa..SSeenndd//SSccaann ddaattaa

When a user sends or scans a job to another destination, all page data will be deleted

or overwritten immediately after the entire job has been sent.

bb..FFaaxx//II--FFaaxx DDaattaa

When the “Fax Activity Report” function is set to ‘On’, the data will be overwritten

immediately after the device receives confirmation of a successful transmission.

If the failed transmission occurs, the data will remain while the device retries. If the

“Fax Activity Report” is set to “off” all data will be deleted at once.

Performance Impact Using the HDD Data Erase Kit

It is important to note that the HDD Data Erase Kit settings can affect overall performance of

the device depending on what types of jobs are being submitted to the device, and the

selected level of overwrite protection. If many large jobs are sent to the device with the

‘Overwrite Three Times’ option selected, then delays, although minimal, should be expected

for devices with speeds over 50 images per minute (ipm). For devices with speeds lower than

50 ipm, HDD Erase Kit related settings will have no impact on performance.

Removable HDD Kit

The imageRUNNER Removable HDD Data Kit option provides a means for system administrators

to physically lock the device’s internal hard disk drive into the system during normal

operation, thereby decreasing the risk of theft. Once the device has been powered down,

the drive can be unlocked and removed for storage in a secure location.

Job Log Conceal Function

The standard Job Log Conceal function ensures that jobs processed through the device are

not visible to a walk up user or through the Remote UI. The Job Log information although

concealed, is still accessible by the administrator, who can print the Job Log to show copy, fax,

print and scan usage on the device. The administrator can select [On]

or [Off] for Job Log Conceal under Settings / Registration > Management

Settings > Device Management > Display Log.

When [On] is selected, the job log is displayed. If Job Log Display is set

to [Off], the following features and settings will not be displayed on

screen or activated:

• Copy, send, fax, and, print log from System Monitor

• Receive from system monitor

Send Activity management report when equipped with

Canon’s optional Scan and Send Kit.

• Fax Activity management report

• Auto print is set to [Off] disabling the Daily Send &

Fax Activity Report

The default setting for Job Log Conceal is [Off].

20

White Paper: Canon imageRUNNER ADVANCE Security

Job Log Conceal Screen

Section 3 – Information Security

Essentials Workflow Composer

Canon imageRUNNER ADVANCE Essentials includes the Workflow Composer component to

enable users and administrators to create custom workflows that automate redundant tasks

and provide integration with back-end systems via connectors. Administrators are able to

create workflows for users to reduce errors when sending documents and limit access to only

designated individuals for operations that interact with back-end systems.

TTrruusstteedd PPllaattffoorrmm MMoodduullee

Every imageRUNNER ADVANCE system includes a Trusted Platform Module (TPM),

a tamper-resistant open standards security chip that is responsible for encrypting and

decrypting information such as passwords, certificates, IDs and cryptographic keys. TPM

protects information on the internal hard disk drive by storing the encryption key in a separate

location. Once enabled, the device will not launch if the TPM chip is removed to protect against

physical attacks.

TTPPMM ffuunnccttiioonnaalliittyy iiss ddiissaabblleedd bbyy ddeeffaauulltt.. TThhee ffeeaattuurree ccaann bbee eennaabblleedd o

onn CCaannoonn iimmaaggeeRRUUNNNNEERR

AADDVVAANNCCEE ddeevviicceess wwiitthhiinn tthhee AAddddiittiioonnaall FFuunnccttiioonnss mmeennuu.. OOnnccee eennaabblleedd,, iitt iiss iimmppoorrttaanntt ttoo bbaacckk

uupp tthhee TTPPMM kkeeyy iinn tthhee eevveenntt ooff ffaaiilluurree tthhrroouugghh UUSSBB mmeemmoorryy..

Data in Transit

Encrypted Secured Print

Encrypted Secured Print utilizes strong AES 256 bit encryption to protect your print job data

while in transmission over the network. To protect print jobs from being output at the device

unattended, the Encrypted Secured Print feature holds the job in a queue until the

user-defined password is entered on the control panel.

Encrypted PDF

The Encrypted PDF feature of imageRUNNER ADVANCE systems support 40-bit/128-bit RC4

encryption and 128-bit AES (Advanced Encryption Standard) for greater security when sending

documents. When sending a 128-bit AES encrypted PDF, Acrobat 7.0 or later is required to open

the file.

FFoorr mmoorree iinnffoorrmmaattiioonn,, pplleeaassee rreeffeerr ttoo tthhee

DDooccuummeenntt SSeeccuurriittyy

sseeccttiioonn,, uunnddeerr

IInnffoorrmmaattiioonn SSeeccuurriittyy

..

21

White Paper: Canon imageRUNNER ADVANCE Security

Section 3 – Information Security

3.3 – Fax Security

Super G3 Fax Board and Multi Line Fax Board

Canon imageRUNNER ADVANCE systems that support Super G3 fax capabilities with the optional

Super G3 Fax Board installed can be connected to the Public Switched Telephone Network for sending

and receiving of fax data. In order to maintain the security of customer’s networks in relation to this

potential interface, Canon has designed its Super G3 Fax Boards to function in accordance with the

following security considerations:

Super G3 Fax Board Communication Mechanism

The modem on the Super G3 Fax Boards does not have Data Modem capability, but only Fax

Modem capability. As a result, TCP/IP communication through the phone line is impossible.

In addition, there is no functional module such as a Remote Access Service that enables

communication between a phone line and a network connection within the device.

Fax Transmission

The PC Fax function can fax documents from the PC via Network, using a Fax driver that runs

on the PC. However, data transfer from the PC via Network to the device and data transfer

(FAX transmission) from the phone line via the G3 FAX board is structurally separated.

Fax Received

Although a received fax document can be accessed from the network through the Confidential

Fax Mail Box function inherent in the device or automatically forwarded to a network, it is not

possible to breach the network in either instance as these capabilities are afforded following

completion of facsimile communication. Since the data stored in the Confidential Fax Mail Box

is in a format proprietary to Canon, there is no threat of virus infection. Even if the device

receives a data file pretending to be a FAX image data but contains a virus, the received data

must be decoded first. While trying to decode the virus the phone line will be disconnected

with a decode error and the received data will be discarded. The Super G3 Fax Boards cannot

receive data files, but are only capable of receiving and decoding facsimile transmissions.

As a result, virus-laden files sent to an imageRUNNER ADVANCE system via its phone line

connection cannot be processed.

Fax Polling

Fax Polling is the only function that enables users to handle documents stored in a polling box.

Any action associated with these documents stored in a polling box is performed using G3 Fax

protocols, which provide no means of accessing a local network.

Other Fax Features

Fax Forwarding / Mailbox Fax Forwarding

The Fax Forwarding function allows imageRUNNER ADVANCE systems equipped with a fax

board to forward inbound fax transmissions to specific recipients. This is done by setting

predetermined conditions or storing faxes in a secure Memory Reception Inbox for later

printing rather than permitting incoming messages to pile up in an open output tray.

22

White Paper: Canon imageRUNNER ADVANCE Security

Section 3 – Information Security

Advanced Box Fax Forwarding & Fax Received Notification

Similar to the Fax Forwarding function, imageRUNNER ADVANCE systems support the capability

to define separate forwarding rules based on the line upon which the fax was received. Each

fax can be routed to a specific shared or personal space Advanced Box location, database, file

server, Confidential Fax inbox or another fax device. When used in conjunction with the Job

Forwarding to Advanced Box function, the Fax Received Notification feature sends an e-mail to

designated recipients to immediately alert them of a new fax.

Fax Destination Confirmation

To help prevent faxed documents from being inadvertently sent to the wrong destination,

imageRUNNER ADVANCE systems offer a Confirm Entered Fax Number feature for additional

protection. When enabled on the device by an administrator, users will be prompted to

re-enter the recipient’s fax number prior to sending in order to confirm that it matches the

original one specified. If the fax numbers do not match, the user will be prompted to enter the

original number again and re-confirm.

Fax Storage Space

Fax Mail Box and Advanced Box Fax Security

Incoming faxes on imageRUNNER ADVANCE systems can be automatically routed to a

designated Mail Box or Advanced Box, which can be password-protected to prevent the

contents from being viewed by unauthorized individuals.

One of the most common means for unauthorized people to gain access to any connected device is

through a network, either wired or wireless. Canon provides administrators with a host of powerful

controls to limit access to authorized users and devices, enable and disable system services, and

ensure the privacy of information sent over networks through strong encryption technologies.

23

White Paper: Canon imageRUNNER ADVANCE Security

Section 3 – Information Security

4.1 – Network and Print Security (Canon Network Printer Kit Only)

Canon imageRUNNER ADVANCE systems include a number of highly configurable network security features that assist in

securing information when the optional Network Print Kit is installed. Standard network security features include the

ability to permit only authorized users and groups to access and print to the device, limiting device communications to

designated IP/MAC addresses, and controlling the availability of individual network protocols and ports as desired.

Enabling/Disabling Protocols/Applications

Through Canon’s device setup and installation utilities, network administrators are provided with the ability to configure

the specific device protocols and service ports that are accessible. As a result, unwanted device communication and

system access via specific transport protocols can be effectively blocked.

Canon imageRUNNER ADVANCE systems have the ability to disable unused TCP/IP ports to further secure the devices.

Disabling ports affects the available functions and applications on the device. Configurable ports* include:

24

White Paper: Canon imageRUNNER ADVANCE Security

Section 4 – Network Security

Name Port Description Setting location Functions Impacted By This Port

FTP TCP 21 File Transfer [Control] Settlings / Registration > Preferences > Network >

TCP / IP Settings > FTP Print Settings

If disabled, FTP printing/scanning options

will be disabled.

SMTP TCP 25 Simple Mail Transfer Protocol Settlings / Registration > Preferences > Function Settings >

Send > Email / I-Fax Settings Communication Settings

E-mail and I-Fax sending capability are enabled

through this function.

HTTP TCP 80 World Wide Web HTTP Settings / Registration > Preferences > Network >

TCP / IP Settings > Use HTTP

No access to the imageRUNNER Remote UI utility if

disabled. Printing over IPP will cease if disabled.

netbios-ssn TCP 139 NETBIOS Session Service Settings / Registration > Preferences > Network >

SMB Server Settings > Use SMB Scanning to a windows folder will be affected.

HTTPS TCP 443 HTTP protocol over TSL/SSL. Can be

used with the following functions:

If enabled, all network traffic between user pc

and imageRUNNER device via the

Remote UI utility is secure.

Remote UI Settings / Registration > Management Settings > License /

Other > Remote UI > Select On > Use SSL, Select On or Off

MEAP Settings Settings / Registration > Management Settings > License /

Other > MEAP Settings > SSL Settings > Select On or Off

IPP Print Settings

Settings / Registration > Preferences > Network > TCP/IP

Settings > IPP Print Settings > Select On >

Use SSL, Select On or Off

Device Information

Delivery Settings

Settings / Registration > Management Settings > Device

Management > Device Information Delivery Settings > Restrict

Receiving for Each Function > Select On or Off

Confirm Department ID PIN Settings / Registration > Preferences > Network > TCP/IP

Settings > Confirm Department ID PIN > Select On or Off

E-Mail/I-Fax: Authentication/Encryption

Settings / Registration > Function Settings > Send >

E-Mail/I-FAX Settings > Communication Settings >

Authent./Encryption > Allow SSL (SMTP Receive),

Allow SSL (SMTP Send), and Allow SSL (POP)

PRINTER TCP 515 Spooler Settings / Registration > Preferences > Network >

Use Spool Function > Select On or Off Disabling this protocol will cease Printing over LPR.

IPP TCP 631 IPP (Internet Printing Protocol) Settings / Registration > Preferences > Network > TCP / IP

Settings > IPP Print Settings > Select On or Off

Disabling this protocol will cause Printing over IPP

protocol to stop.

HTTP (Meap) TCP 8000 World Wide Web HTTP for MEAP

Settings / Registration > Management Settings >

License / Other > MEAP Settings > SSL Settings >

Select On or Off

Disabling this feature disables access

to MEAP SMS Page and other MEAP applications

such as iWAM for MEAP.

RAW TCP 9100 Standard TCP/IP Printer (RAW) Settings / Registration > Preferences > Network > TCP / IP

Settings > RAW Print Settings > Select On or Off

Disabling this feature causes Printing over

Std TCP/IP protocol to stop.

SNMP UDP 161 Simple Network Management Protocol Settings / Registration > Preferences > Network > TCP / IP

Settings > SNTP Settings > Select On or Off

Disabling this feature will result in imageRUNNER

devices not being discovered or manageable by

device management utilities such as iWEMC.

* Used ports and default port settings may vary per model. Please consult your device manuals or contact your service technician for

additional details.

IP Address Filtering

Using the RX/Print Settings function, the System Manager can limit network access to the device to

specific IP addresses or ranges for printing and Settings/Browsing. Up to eight individual or

consecutive address settings can be specified. Subsequently, the System Manager can also choose

to permit a range of addresses, but reject specific addresses within that range.

Media Access Control (MAC) Filtering

MAC address filtering is useful for smaller networks where

administrators can manage controls for specific systems, regardless of the subnet to which they

happen to be connected. For environments using Dynamic Host Configuration Protocol (DHCP) for IP

address assignments, MAC address filtering can avoid issues that are caused when DHCP leases

expire and a new IP address is issued to a system. As with IP address filters, MAC address filters can

be used to allow or deny access to specific addresses. Up to 100 MAC addresses can be registered

and easily added, edited, or deleted through the Remote UI interface. MAC address filters take a

higher priority than the IP address filters; so necessary systems can be allowed or denied, even if

the system’s IP address would dictate otherwise.

SSL Encryption

Many organizations are quite diligent about protecting data as it is transferred between PCs and

servers or from one PC to another. However, when it comes to transmitting that same data to and

from the MFP device, it is almost always sent in clear text. As a result, it may be possible to capture

all the data as it is sent to the printer via the network. Canon helps mitigate this dilemma by

providing Secure Socket Layer (SSL) encryption support for some transmissions to and from the

imageRUNNER device, such as Internet protocol Printing (IPP) , Internet-fax (I-fax), Remote UI, Web

Access and DIDF.

IPv6 Support

IPv6 support, which is available in all imageRUNNER ADVANCE systems, provides a more secure

network infrastructure, improved traffic routing and easier management for administrators than IPv4.

IPSec Support

Canon imageRUNNER ADVANCE systems support an optional IPSec Board, which allows users to

utilize IPSec (Internet Protocol Security) to help ensure the privacy and security of information sent to

and from the device, while in transit over unsecured networks.

IPSec is a suite of protocols for securing IP communications. IPSec supports secure exchange of

packets at the IP layer, where the packets in the data stream are authenticated and encrypted. It

encrypts traffic so that the traffic cannot be read by parties other than those for whom it is intended,

it also ensures that the traffic has not been modified along its path and is from a trusted party,

and protects against replay of the secure session. The IPSec functionality of the device only

supports transport mode, therefore authentication and encryption is only applied to the data part

of the IP packets.

25

White Paper: Canon imageRUNNER ADVANCE Security

Section 4 – Network Security

See the imageRUNNER ADVANCE system manual for the specific device in question for additional

instructions on registering IPSec-based security policies.

Authentication and Encryption Method:

One of the following methods must be set for the device.

• AH (Authentication Header)

A protocol for certifying authentication by detecting modifications to the communicated

data, including the IP header. The communicated data is not encrypted.

• ESP (Encapsulating Security Payload)

A protocol that provides confidentiality via encryption while certifying the integrity and

authentication of only the payload part of communicated data.

Key Exchange Protocol

Supports IKEv1 (Internet Key Exchange version 1) for exchanging keys based on ISAKMP (Internet

Security Association and Key Management Protocol). IKE includes two phases; in phase 1 the SA used

for IKE (IKE SA) is created, and in phase 2 the SA used for IPSec (IPSec SA) is created.

To set authentication with the pre-shared key method, it is necessary to decide upon a pre-shared

key in advance, which is a keyword (24 characters or less) used for both devices to send and receive

data. Use the control panel of the device to set the same pre-shared key as the destination to perform

IPSec communications with, and perform authentication with the pre-shared key method.

To select authentication with the digital signature method, it is necessary to install a key pair file and

CA certificate file created on a PC in advance using the Remote UI, and then register the installed files

using the control panel of the device. Authentication is conducted with the destinations for IPSec

communication using the CA certificate.

The types of key pair and CA certificate that can be used for authentication with the digital signature

method are indicated below.

• RSA algorithm

• X.509 certificate

• PKCS#12 format key pair

Wireless LAN

Canon imageRUNNER ADVANCE systems support wireless networking through the installation of

an optional Wireless LAN Board. The Wireless LAN Board is IPv6 compliant and supports the latest

wireless traffic encryption standards, including WEP, WPA and WPA2, in addition to support for the

IEEE802.1X authentication standard.

The Wireless LAN Board and the standard network interface of imageRUNNER ADVANCE systems

cannot be used simultaneously, eliminating the possibility of maliciously using the device as a

router or bridge to inter-connect two networks. Network communication functionality is automatically

disabled for the standard network interface when the Wireless LAN Board is enabled.

26

White Paper: Canon imageRUNNER ADVANCE Security

Section 4 – Network Security

IEEE 802.1X

Canon imageRUNNER ADVANCE systems support IEEE 802.1x, which is a standard protocol for port-

based Network Access Control. The protocol provides authentication to devices attached to a LAN port

and establishes a point-to-point connection only if authentication is successful. The Extensible

Authentication Protocol (EAP) is attached to both wired and wireless LAN networks, allowing multiple

authentication methods such as cards and one-time passwords.

IEEE 802.1X functionality is already supported by many Ethernet switches, and can prevent guest,

rogue, or unmanaged systems that cannot perform a successful authentication from connecting to

your network.

SNMP Community String

Community Strings are like passwords for the management elements of network devices. There is a

community string which is used for read-only access to a network element. The default value for

this community string for most network devices is often "public". Using this community string an

application can retrieve data from the imageRUNNER ADVANCE system’s Management Information

Base (MIB) elements. There is also a read-write community string, and its default value is usually

“private.” Using the read-write community string, an application can actually change values for

MIB variables.

Canon imageRUNNER ADVANCE systems use public and private as the default SNMP community

strings, but these may be renamed to a user-defined value for increased security. In addition,

the systems support SNMPv3, which provides greater security by protecting data against tampering,

ensuring access is limited to authorized users through authentication and encrypting data sent

over a network.

To modify SNMP community strings go to Settings / Registration > Preferences > Network > SNMP

Settings.

USB Block

Administrators have complete control over enabling or disabling access to the imageRUNNER

ADVANCE system’s USB port, and can independently control the ability to connect to computers or

plug-in peripherals.

FFoorr mmoorree iinnffoorrmmaattiioonn oonn tthhee UUSSBB BBlloocckk ffeeaattuurree,, pplleeaassee rreeffeerr ttoo tthhee

DDeevviiccee SSeeccuurriittyy

sseeccttiioonn..

Scan and Send - Virus Concerns for E-mail Reception

For imageRUNNER ADVANCE systems with Scan and Send capabilities enabled, the device will always

discard any attached viruses in e-mail messages upon receipt.

Scan and Send-enabled devices support POP3 and SMTP as e-mail reception protocols. When data is

received, the e-mail text is separated from any file attachments, and only TIFF image files among the

attached files are printed and transferred.

27

White Paper: Canon imageRUNNER ADVANCE Security

Section 4 – Network Security

There are three possible scenarios that are explored:

••DDaattaa wwiitthh aa vviirruuss aattttaacchheedd iinn tthhee ee--mmaaiill::

All file attachments except for ‘TIFF” files received in the e-mail are discarded immediately after

reception.

••VViirruusseess pprreetteennddiinngg ttoo bbee TTIIFFFF ffiilleess::

TIFF image files are compressed with formats such as MH, MR, and MMR. The imageRUNNER

ADVANCE system compresses the ‘TIFF’ format at reception and after regenerating the image

encodes the image again. When processed correctly, the original image is discarded and a new

image is created, printed, and transferred. If an error occurs during the process, the data from

the ‘TIFF’ file is not transferred but is discarded, and a message notifying the user of the error

is added to the e-mail text and is printed.

••TTeexxtt wwiitthhi

inn ee--mmaaiill iiss aa vviirruuss::

E-mail text data gives the Date, From, Message-Id, To, or Subject data written at the top of the

received e-mail for printing and transfer. The e-mail text data is comprised of character strings.

If binary data such as data with a virus is used in the e-mail text, the data will be damaged and

data with a virus will be discarded. Even if the data with a virus is visible data with a script for-

mat, it is not possible to recognize it as a script because Date, From, Message-Id, To, or

Subject data is attached at the top.

4.2 – Mail Server Security

When the Scan and Send on imageRUNNER ADVANCE devices is enabled, the internal mail service is

enabled and supports the POP and SMTP protocols. To protect the service against attack or improper

use, administrators can enable additional security features such as SMTP Authentication and POP

Authentication before SMTP.

SMTP Authentication

To prevent unauthorized users from making use of the device’s internal SMTP server, administrators

can enable SMTP Authentication and designate a username and password to connect to the server.

In addition, administrators can enable SSL for all SMTP send and receive operations.

POP Authentication Before SMTP

As an additional layer of security, imageRUNNER ADVANCE systems support the ability for

administrators to enable or disable the POP Authentication before SMTP feature. POP Authentication

before SMTP forces a successful login to a POP server prior to being able to send mail via SMTP.

28

White Paper: Canon imageRUNNER ADVANCE Security

Section 4 – Network Security

Canon provides a number of tools to help organizations enforce their internal company policies and

meet regulatory requirements. Whether a single imageRUNNER ADVANCE system is deployed, or a

fleet of them, these solutions provide the ability to audit usage and limit access to features and

functions enterprise-wide—at the group and user-level.

5.1 – imageWARE Enterprise Management Console

imageWARE Enterprise Management Console (EMC) is a highly scalable web-based management

utility for administrators that delivers a streamlined, centralized point of control for all devices

installed across enterprises. The software makes it easier for organizations to securely manage one

or more imageRUNNER ADVANCE systems remotely across a network. To aid in implementing and

managing an MFP infrastructure, imageWARE Enterprise Management Console facilitates the secure

distribution of device configuration information and address books using SSL encryption, as well as

distributing standard and custom driver configurations to client workstations on the network.

5.2 – Restricting Device Setup Screens

Administrators can lock-out access to device setup screens for unauthorized users from the control

panel and Remote UI utility in an effort to protect its configuration information.

FFoorr mmoorree iinnffoorrmmaattiioonn oonn rreessttrriiccttiinngg aacccceessss ttoo tthhee ddeevviiccee’’ss sseettuupp ssccrreeeennss,, pplleeaassee rreeffeerr ttoo tthhee

DDeevviiccee

SSeeccuurriittyy

sseeccttiioonn..

5.3 – Access Management System

The Access Management System enables the ability for administrators to restrict access to the

features of the system at the device or function level. If device authentication is used, users will

need to login prior to accessing the Main Menu. If Function Level Authentication in the Access

Management System is used, users will be prompted for their credentials to use certain, often

sensitive device features.

FFoorr mmoorree iinnffoorrmmaattiioonn oonn tthhee AAcccceessss MMaannaaggeemmeenntt SSyysstteemm,, pplleeaassee rreeffeerr ttoo tthhee

DDeevviiccee SSeeccuurriittyy

sseeccttiioonn..

29

White Paper: Canon imageRUNNER ADVANCE Security

Section 5 – Security Monitoring & Management Tools

Few security procedures can completely prevent the intentional leak of confidential information while

maintaining high productivity, but if an occurrence does happen it is important to be able to trace it

to the source. Canon has developed a number of cutting-edge technologies to provide administrators

with powerful ways to discourage leaks and investigate unauthorized access.

6.1 – Document Scan Lock & Trace

On imageRUNNER ADVANCE systems, users and administrators can enable the optional Document

Scan Lock & Trace feature to place restrictions on the use of hardcopy originals. If a locked document

is copied, scanned or faxed on another imageRUNNER ADVANCE system with the document scan lock

trace feature installed and enabled, the operation will be locked-out and a record of its unauthorized

copying with the user’s name will be logged.

The “Lock” capability of the Scan Lock Trace feature needs to be separated from the “Trace” capability

and the details listed below need to be added:

LOCK

The available restrictions are as follows:

1. Prohibit All: No one can make any copy/send/fax

2. Password Authentication: Allow to make copy/send/fax only if proper password is entered

3. User Authentication: Allow to make copy/send/fax only to authorized user with proper User ID

and Password

TRACE

1. Ability to embed hidden Tracking Information such as User Name, Date/Time and Device Name

on the background of the copied and printed document

2. Document Scan Code Analyzer for MEAP allows you to track Who, When and with Which device

the document was copied or printed by simply scanning the document on the device

3. Only the authorized personal can access to the tracking information of the document by

entering a required password

The Document Scan Code Analyzer for MEAP, which is available only to users in the system

administrators group, to track who, when and with which device the document was copied or printed

by simply scanning the document containing the hidden tracking code on the device.

FFoorr mmoorree iinnffoorrmmaattiioonn oonn tthhee DDooccuummeenntt SSccaann LLoocckk && TTrraaccee ffeeaattuurree,, pplleeaassee rreeffeerr ttoo tthhee

DDooccuummeenntt

SSeeccuurriittyy

sseeccttiioonn..

30

White Paper: Canon imageRUNNER ADVANCE Security

Section 6 – Logging & Auditing

6.2 – Canon imageWARE Accounting Manager

Canon imageWARE Accounting Manager provides enhanced audit tracking capabilities to the end-user

environment. In addition to tracking usage by Department ID or SSO account, imageWARE Accounting

Manager in conjunction with SSO will provide the ability to track usage per individual user.

Canon imageWARE Accounting Manager provides the capability to:

• Track copy, scan, send & fax jobs.

• Track by paper type, single and double-sided output or N-Up output

• Track by device

• Track by Individual, group or department

• Track by black-and-white or color copy/print jobs

• Multi-tiered billing codes for charge back purposes

• Analyze department/device workload

• Enforce usage limits

• Export reports

• Input billing codes from the device control panel through MEAP application

Canon imageWARE Accounting Manager uses the Department ID of authenticated users to manage

and track usage. When SSO authentication is used, administrators can map the user credentials to

the respective Active Directory account for tracking.

6.3 – Canon imageRUNNER ADVANCE Tracker

The imageRUNNER ADVANCE Essentials option includes the Tracker feature that provides the ability

for users, administrators and other accounting-related departments to monitor, manage, and allocate

costs in real-time to prevent inefficient and wasteful usage. Tracker is a server-less solution for cost

recovery that can be viewed from the device’s control panel, via the web, through automated e-mail

reports, or through integration with imageWARE Enterprise Management Console Accounting

Manager Plug-In for more in-depth reporting.

6.4 – imageWARE Secure Audit Manager

Canon imageWARE Secure Audit Manager (iWSAM) is an optional robust and efficient information

security solution that captures and archives all copy, scan, print, fax and send jobs. When installed,

the full image of the document, any embedded images, text, job log, and attribute information such

as user name, IP Address, device names, and time/date stamp is indexed and stored for future

searching and auditing. In the event that an information breach does occur, iWSAM can be used to

help trace the potential source of the leak if it was processed on a Canon MFP. Optional HP printer

support is also available.

31

White Paper: Canon imageRUNNER ADVANCE Security

Section 6 – Logging & Auditing

Canon is dedicated to providing the most secure multifunctional printers available on the market

today. Many of our products meet or exceed the requirements of government agencies and private

entities as they relate to security certifications and industry regulations.

7.1 – Common Criteria

Beginning on July 1, 2002, the Department of Defense required a broad group of commercial

hardware/software suppliers to have their products evaluated using a standard known as Common

Criteria to determine its fitness for the department’s use.

Following the development of the Common Criteria, the National Institute of Standards and

Technology and the National Security Agency, in cooperation and collaboration with the U.S. State

Department, worked closely with their partners in the CC Project to produce a mutual recognition

arrangement for IT security evaluations that use the Common Criteria. The Arrangement is officially

known as the Arrangement on the Mutual Recognition of Common Criteria Certificates in the field of

IT Security. It states that each participant will recognize evaluations performed using the Common

Criteria evaluation methodology where product certificates have been issued by the Mutually

Recognized producing nations for EAL1-EAL4 evaluations. Evaluation Assurance components found in

EAL5-EAL7 are not part of the mutual recognition arrangement.

The list of Common Criteria Recognition Arrangement members currently includes Australia, Austria,

Canada, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, India, Israel, Italy,

Japan, Republic of Korea, Netherlands, New Zealand, Norway, Singapore, Spain, Sweden, Turkey,

United Kingdom and United States.

7.2 – Common Criteria Certification

The Common Criteria for Information Technology Security Evaluation (CC), ISO/IEC 15408 Standard,

defines general concepts and principles of IT security evaluation and presents a general model of

evaluation. It presents constructs for expressing IT security objectives, for selecting and defining IT

security requirements, and for writing high-level specifications for products and systems. It specifies

information security functional requirements and seven predefined assurance packages, known as

Evaluated Assurance Levels (EALs), against which products' functions are tested and evaluated. The

seven EALS provide both the vendor and user with flexibility to define functional and assurance

requirements that are unique to their operating environments and to obtain an evaluated product

best suited to those needs.

Hardware and software companies around the world use the Common Criteria (CC) evaluation

program to provide a means of comparison for the level of assurance that their products provide.

As a cautionary note, while the evaluation program is very effective at validating a manufacturer’s

claims, it does not measure the overall security capabilities or vulnerabilities as a whole. Therefore,

Common Criteria certification should be one of many considerations when choosing security-related

products instead of being considered the de-facto standard.

32

White Paper: Canon imageRUNNER ADVANCE Security

Section 7 – Canon Solutions & Regulatory Requirements

7.3 – Authorized Send for CAC/PIV

Designed to meet the needs of the United States Department of Defense and numerous government

agencies, the Authorized Send for CAC/PIV option for imageRUNNER ADVANCE systems provides a

means for the devices maintain high productivity for walk-up users to output hard copies of the

documents they need while restricting access to the Send To features to users who have been

authenticated using their Common Access Card (CAC) and/or Personal Identity Verification (PIV) card.

FFoorr mmoorree iinnffoorrmmaattiioonn oonn tthhee AAuutthhoorriizzeedd SSeenndd ffoorr CCAACC//PPIIVV,, pplleeaassee rreeffeerr ttoo tthhee

DDeevviiccee SSeeccuurriittyy

sseeccttiioonn..

33

White Paper: Canon imageRUNNER ADVANCE Security

Section 7 – Canon Solutions & Regulatory Requirements

Since initially introduced, the highly successful Canon imageRUNNER series of devices have rapidly

grown in both the breadth and depth of features and functions. With each release, these devices have

become increasingly integrated within the IT and network infrastructure. As with any networked

device, imaging and printing devices must be included within the broader context of the company’s

overall security strategy to ensure the confidentiality, integrity and availability of information.

To meet the need for a comprehensive and customizable security solution for any environment,

Canon imageRUNNER ADVANCE systems offer a robust set of standard features and optional

components. When properly deployed, the devices can be effectively protected against vulnerabilities

from either malicious or unintentional use. Combined with advanced monitoring and management

tools for auditing and centralized administration, the systems can meet the demand for increased

productivity and strong security.

As corporate privacy goals and regulation guidelines have become stricter, it is important to assess

the level of security that all deployed imaging and printing devices provide. After careful review,

existing devices may need to be either upgraded or replaced based on each unique environment.

Canon is committed to the security of mission critical information, and is continually developing new

technologies to provide a total and reliable solution. For more information, please visit

http://www.usa.canon.com.

34

White Paper: Canon imageRUNNER ADVANCE Security

Section 8 – Conclusion

9.1 – Canon Security Recommendations Quick Reference

Each customer’s needs are different, and while the security of corporate data is ultimately the

responsibility of the customer, the security technologies outlined below may help support your

organization's information security needs. The following actions are recommended by Canon as

appropriate first steps in securing an imageRUNNER ADVANCE system for most environments.

While these suggestions assist in enhancing device security, internal company security policies

should ultimately dictate which security measures are appropriate for implementation within a

specific environment.

1. Choose a form of User Authentication and/or Access Control

2. Set the system administrator ID and password

3. Disable unused ports and applications (e.g. FTP, RUI)

4. Set passwords for Mail Boxes and Advanced Boxes

5. Restrict printing and RUI access to specific IP or MAC addresses

6. Set passwords for Address Book management

7. Change the SNMP community strings

8. Disable the USB port if unused

9. Utilize Optional Hard Disk Drive Erase Kit or Hard Disk Drive Encryption Kit to ensure integrity

of data stored on internal Hard Disk Drives

10. Monitor the devices using imageWARE EMC

35

White Paper: Canon imageRUNNER ADVANCE Security

Section 9 – Addendum

36

White Paper: Canon imageRUNNER ADVANCE Security

9.2 – Canon imageRUNNER ADVANCE HDD Security

Section 9 – Addendum

Common Criteria Certification EAL3 N/A

Supported Devices iR ADV C5051, C5045, C5035, C5030,

C7065, C7055, C9075 PRO, C9065 PRO

iR ADV C5051, C5045, C5035, C5030,

C7065, C7055, C9075 PRO, C9065 PRO

Activation Install Encryption Board LMS License Access Key

Deactivation Uninstall the Board Yes

HDD Encryption AES (256 Bit) —

HDD Overwrite —X

Overwrite Pattern —

Null: Once

Random Data: Once

Random Data: 3 times

DoD 5022.22M Compliant Mode

Mail Box Password

7-Digit Password Required

Authentication Failure 1

Second UI Lock

2x Password Entry at Registration

System Manager Password

7-Digit Password Required —

Authentication Failure 1

Second UI Lock —

Password Initialization in

Service Mode — X

2x Password Entry at Registration —

ScanGear Support X X

imageWARE®DM Support X X

MEAP®X X

Web Access Software Support X X

Encryption of Attached File on I–FAX X X

Displaying the Security Kit Version X X

Data Encryption & Mirroring Kit-C1 Data Erase Kit-C1

Functions

Legend: X = Feature available — = Does not apply N/A = Not available

The information provided in this document is the most current information available at the time of its creation. Canon

hereby expressly disclaims all warranties of any kind, express or implied, statutory or non-statutory, in relation to the

information provided in this document.

In no event shall Canon, Canon’s subsidiaries or affiliates, their licensors, distributors or dealers be liable for any direct,

special, consequential, incidental or indirect damages of any kind (including without limitation loss of profits or data or

personal injury), whether or not Canon, Canon’s subsidiaries or affiliates, their licensors, distributors or dealers have

been advised of the possibility of such damages, and Canon, Canon’s subsidiaries or affiliates, their licensors,

distributors or dealers shall not be liable for any claim against you by a third party arising out of the use or performance

of canon’s products or information referenced herein.

Regulatory Disclaimer:

Statements made in this document are the opinions of Canon U.S.A. None of these statements should be construed to

customers or Canon USA’s dealers as legal advice, as Canon U.S.A. does not provide legal counsel or compliance

consultancy, including without limitation, Sarbanes Oxley, HIPAA, GLBA, Check 21 or the USA Patriot Act. Each customer

must have its own qualified counsel determine the advisability of a particular solution as it relates to regulatory and

statutory compliance.

1-800-OK CANON

www.usa.canon.com

Canon U.S.A., Inc.

One Canon Plaza

Lake Success, NY 11042

All specifications and availability are subject to change without notice.

© 2010 Canon U.S.A., Inc. All rights reserved.