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Obtaining Your Network Key
PIXMA MP990 / PIXMA MX640 / PIXMA MP560
Mac OS

1

Navigation Tips for Macintosh Users
To navigate this guide, please use the arrows on the MAC
keyboard or use the PAGE UP and Page DOWN keys.

DOWN
RIGHT

LEFT

Page UP
UP

Page DOWN

2

Obtaining Your Network Key
PIXMA MP990 / PIXMA MX640 / PIXMA MP560
Mac OS

Introduction
Download the Canon PIXMA Wireless Setup Assistant
Using the Canon PIXMA Wireless Setup Assistant
Troubleshooting

4
5
7
12

3

Introduction

Introduction
If you are unable to proceed past the Access Points screen during wireless setup because the required Network Key is not known, you may be
able to retrieve the information using the Canon PIXMA Wireless Setup Assistant.
IMPORTANT: When you do not need this tool anymore, drag the file in the Trash, and delete it.
NOTE: The Wireless Setup Assistant is supported on Mac OS X 10.4 or greater

4

Download the Canon PIXMA
Wireless Setup Assistant
Download the Canon PIXMA Wireless Setup Assistant
To use the machine by connecting it to a computer, software including the drivers needs to be copied (installed) to the computer's hard disk. The
installation process takes about 20 minutes. (The installation time varies depending on the computer environment or the number of applications
to be installed.)

Step One

Step Two

Go to the Canon USA Download Library
Click here to go to the Canon USA download library

Select Multifunction Printers in the first menu dropdown,
Inkjet in the second and your model in the third. Click Go.

5

Download the Canon PIXMA
Wireless Setup Assistant

Step Three

Step Four

In the Drivers / Software Selection section, select
your operating system in the Select OS dropdown menu.

In the Software section, click the link to download the file
CanonAPChkTool.

Step Five
On the next screen, read the information and instructions and
click I Agree - Begin Download
Choose to "Save" the file. Write down the file name and the
location to where the file is being saved.

6

Using the Canon PIXMA
Wireless Setup Assistant
Using the Canon PIXMA Wireless Setup Assistant
Step One
Display the window for selecting access point using the buttons on the printer.
Please refer to the Getting Started Guide if you are unable to display the below window on the LCD screen.

7

Using the Canon PIXMA
Wireless Setup Assistant

Step Two

Step Three

Run the downloaded tool "Wireless Setup Assistant " that
you downloaded to the computer by double clicking its icon.

Read the License Agreement, and then click Yes when you accept the
agreement.

8

Using the Canon PIXMA
Wireless Setup Assistant

Step Four

Step Five

When the following dialog is displayed, click OK.

1. When the "Confirm Access to Keychain" dialog is displayed, click
Allow Once in Mac OS X v10.4, Allow in Mac OS X v10.5/v10.6.
2. If the dialog is displayed more than once, click the abovementioned button in each dialog.
3. Do not click Always Allow, the information will not be obtained
properly.

9

Using the Canon PIXMA
Wireless Setup Assistant

Step Six
1. The "Canon PIXMA Wireless Setup Assistant" tool is
launched.
2. Confirm that the same access points are listed in the
Assistant and Access Point windows.
3. Write down the Network Password of the access point.
NOTE: The Network Password may be displayed with texts of the
alphabets from A to F (base 16number). Write down it as-is.

10

Using the Canon PIXMA
Wireless Setup Assistant

Step Seven

Step Eight

1. In the window for selecting access point of the
printer unit, select the access point specified in the
step 4, then click OK.

When the setup is completed, the "Setup Complete" dialog is
displayed, proceed with the remainder of the setup as described in
the Getting Started Guide.

2. When the window for entering the network key is
displayed, enter the key you copied in Step Six.
3. Click OK.

11

Troubleshooting

Troubleshooting
If the following error message below is displayed.

The entered network key may not match with the access point you specified.
1. Press the Set button
2. You will return to the screen for entering the network key.

3. Then repeat Steps Six and Seven.

12
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