Canon High Capacity Stacker H1_Operation Guide H1 Operation

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Operation guide

High Capacity Stacker-H1

Copyright
Copyright CANON INC. 2015
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language or computer language in any form or by any means,
electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior
written permission of Canon Inc.

Edition 2015-07

GB

Contents

Contents
Chapter 1
Preface................................................................................................................................. 5
Disclaimers........................................................................................................................................................6
Notes for the reader......................................................................................................................................... 7

Chapter 2
Parts and their function......................................................................................................9
Description of the main parts........................................................................................................................ 10
Description of the stacker control panel.......................................................................................................12

Chapter 3
Basic instructions..............................................................................................................15
Turn the stacker on.........................................................................................................................................16
Turn the stacker off........................................................................................................................................ 17
Eject a stack manually....................................................................................................................................18

Chapter 4
Use the stacker................................................................................................................. 19
Filling scenarios..............................................................................................................................................20
Change the default stacker settings..............................................................................................................21
Set the maximum stack height......................................................................................................................23
Set the minimum filling level........................................................................................................................ 24
Examples of using the Maximum stack height and the Minimum filling level settings...........................25

Chapter 5
Troubleshooting................................................................................................................29
Error location labels....................................................................................................................................... 30
Remove an error sheet from the internal error tray (A1)............................................................................ 32
Clear a paper jam in the input paper path (A2-A5)......................................................................................33
Clear a paper jam in the input paper path of the registration unit (A6-A7)............................................... 35
Clear a paper jam in the paper path (B1)......................................................................................................37
Clear a paper jam in the horizontal paper path (B2-B5).............................................................................. 39
Clear a paper jam at the flip wheel (C1)....................................................................................................... 41

Chapter 6
Options.............................................................................................................................. 43
Use the EasyLift to unload the stacker......................................................................................................... 44

Appendix A
Specifications.................................................................................................................... 47
Specifications..................................................................................................................................................48

Index...................................................................................................................................49

Canon High Capacity Stacker-H1

3

Contents

4

Canon High Capacity Stacker-H1

Chapter 1
Preface

Disclaimers

Disclaimers
The information in this document is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER
EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION,
THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT. CANON INC. SHALL NOT BE LIABLE
FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES
OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.
To view the manual in PDF format, Adobe Reader/Adobe Acrobat Reader is required. If Adobe
Reader/Adobe Acrobat Reader is not installed on your system, please download it from the
Adobe Systems Incorporated website.

6

Chapter 1 - Preface

Canon High Capacity Stacker-H1

Notes for the reader

Notes for the reader
Introduction
This manual helps you to use the High Capacity Stacker-H1 . The manual contains a description of
the product and guidelines to use and operate the High Capacity Stacker-H1 .

Definition
Attention Getters
Parts of this manual require your special attention. These parts can provide the following:
• Additional general information, for example information that is useful when you perform a
task.
• Information to prevent personal injuries or property damage.

Symbols used in this manual
The following symbols are used in this manual to explain procedures, restrictions, handling
precautions, and instructions that should be observed for safety.
Overview of the attention getters

Word

Icon

Indicates

WARNING

Indicates a warning concerning operations that may
lead to death or injury to persons if not performed
correctly. To use the machine safely, always pay attention to these warnings.

CAUTION

Indicates a caution concerning operations that may
lead to injury to persons if not performed correctly.
To use the machine safely, always pay attention to
these cautions.

IMPORTANT

Indicates operational requirements and restrictions.
Be sure to read these items carefully to operate the
machine correctly, and avoid damage to the machine or property.

NOTE

Indicates a clarification of an operation, or contains
additional explanations for a procedure. Reading
these notes is highly recommended.

-

Indicates an operation that must not be performed.
Read these items carefully, and make sure not to
perform the described operations.

Canon High Capacity Stacker-H1

Chapter 1 - Preface

7

Notes for the reader

8

Chapter 1 - Preface

Canon High Capacity Stacker-H1

Chapter 2
Parts and their function

Description of the main parts

Description of the main parts
Illustration

10

5

6

4

2

7
3
8

1

9

[1] The main parts of High Capacity Stacker-H1
Main parts

10

Part

Description

1

Front door

The front door gives access to the registration unit and
the error locations A1-A7.

2

Front cover

The front cover gives access to the flip rings and error
location C1 (flip wheel).

3

Slide door

The slide door covers the tray and the stack inside the
stacker.

4

Top cover

The top cover gives access to the error locations B1-B5.

5

Power switch cover

The optional power switch cover shields the power
switch.

6

Power switch

The optional power switch turns the machine on or off.

7

Stacker control panel

The stacker control panel contains status LEDs, error
LEDs and the eject button.

8

Stack tray

The stack tray receives the prints and transfers the stack
of prints to the eject tray. After the transfer, the stack
tray moves back up and the filling can continue.

Chapter 2 - Parts and their function

4

Canon High Capacity Stacker-H1

Description of the main parts

Part

Description

9

Eject tray

The eject tray receives the stack from the stack tray.
Then the eject tray moves horizontally out of the stacker.
When the eject tray is outside the stacker, you can remove the stack. In the meantime, the filling of the stack
tray can continue. When you empty the eject tray regularly, the printer can continue printing. This maximises
the productivity.

10

Top tray

The top tray is an output location for small jobs, proof
prints, error prints and unused cyclic media.

Related information
Description of the stacker control panel on page 12

Canon High Capacity Stacker-H1

Chapter 2 - Parts and their function

11

Description of the stacker control panel

Description of the stacker control panel
Illustration
A

E

D

C

B

[2] The items of the stacker control panel
Description of the stacker control panel

Item

Description

A

Filling level indicator (off, orange or red).

B

Stack height indicators.

C

Eject button.
The eject button LED can have the following statuses:
• Off: Normal situation
• Blinking slowly (green): The stack will be ejected at the next possible set
boundary.
Therefore, the stack will usually contain complete sets.
• Blinking fast (green): The stack will be ejected as soon as possible.
Therefore, the stack can contain incomplete sets.
• Permanent red: An error has occurred that requires opening the slide
door.

D

Error location indicators.

E

Error indicator.

Status LEDs on the stacker control panel
Status LEDs

Status

Description
No stack height indicator is lit. The stack tray is
empty.
When the machine is off or in low power
mode, the LEDs are off.

4

12

Chapter 2 - Parts and their function

Canon High Capacity Stacker-H1

Description of the stacker control panel

Status

Description
1 stack height indicator is lit. The stack tray
contains at least 1 sheet.

All stack height indicators are lit. The stack
height comes close to the factory default value
of 302 mm (11.9").
Stacks with a height of maximum 302 mm
(11.9") are always ejected properly. For higher
stacks, there is a risk that the top sheets touch
the underside of the slide door when ejected.

Error LEDs on the stacker control panel
Error LEDs

Error

Description
Paper tray icon is orange. The stack height exceeds 302 mm (11.9"). This is possible when
the maximum stack height and the filling level
are set to a higher level than the factory default value, for example.

Paper tray icon is red. Operator intervention is
required. The eject tray must be emptied before printing continues.
The green LEDs in the illustration are just an
example. The red icon does not depend on the
number of LEDs lit.

An error or paper jam has occurred at the position indicated in red. In this example, the paper
jam has occurred at the flip wheel (C1).

Related information
Description of the main parts on page 10

Canon High Capacity Stacker-H1

Chapter 2 - Parts and their function

13

Description of the stacker control panel

14

Chapter 2 - Parts and their function

Canon High Capacity Stacker-H1

Chapter 3
Basic instructions

Turn the stacker on

Turn the stacker on
The power switch is optional. When the switch is missing, the high capacity stacker is turned on
automatically when the printer is turned on.

CAUTION

Never plug in the power plug while your hands are wet. Doing so creates the risk of electric
shock.

Illustration

[3] The location of the power switch

Procedure
1.
2.
3.
4.

16

Confirm that the power plug is plugged securely into a power outlet.
Open the power switch cover.
Press the ON side (I) of the power switch to turn the stacker on.
Close the power switch cover.

Chapter 3 - Basic instructions

Canon High Capacity Stacker-H1

Turn the stacker off

Turn the stacker off
The power switch is optional. When the switch is missing, the high capacity stacker is turned off
automatically when the printer is turned off.

CAUTION

Never unplug the power plug while your hands are wet. Doing so creates the risk of electric
shock.

Illustration

[4] The location of the power switch

Procedure
1.
2.
3.
4.

Open the power switch cover.
Press the OFF side (O) of the power switch to turn the stacker off.
Close the power switch cover.
If required, disconnect the power plug to cut off the power supply to the stacker completely.

Canon High Capacity Stacker-H1

Chapter 3 - Basic instructions

17

Eject a stack manually

Eject a stack manually
Eject a stack

When you press the eject button on the stack‐
er

Then

1x
The eject button on the stacker control panel
blinks slowly (green).

The stack will be ejected on the next possible
set boundary. Then the filling of the stacker
continues.
Therefore, the stack will usually contain complete sets.

2x
The eject button on the stacker control panel
blinks fast (green).

The stack will be ejected as soon as possible.
Then the filling of the stacker continues.
Therefore, the stack can contain incomplete
sets.

NOTE

To stop a job competely, you must use the Stop button on the printer control panel.

18

Chapter 3 - Basic instructions

Canon High Capacity Stacker-H1

Chapter 4
Use the stacker

Filling scenarios

Filling scenarios
Filling scenarios

20

Scenario

Description

Filling with default
settings

The stack tray is filled until the
stack reaches the factory default
height of 302 mm (11.9"). Then
the stack is ejected.

Next job, next tray

Each new job is delivered to an
empty stack tray.

Maximum tray filling

To optimise the productivity,
In the Settings Editor: [Preferences] you can set the stack height to
> [Print job defaults] -> [Stacker] ->
maximum 355 mm (14.0").
[Maximum stack height].
Due to curl and an uneven toner
coverage of sheets, a slanting
stack can occur. This can result
in sheets falling off the stack
during the ejection because
these sheets can touch the underside of the slide door.
See the section 'Set the maximum stack height'.

Limit the stack height

According to your needs, if
In the Settings Editor: [Preferences] stacks must fit into boxes for ex- > [Print job defaults] -> [Stacker] ->
ample, you can define a stack
[Maximum stack height].
height below the factory default
value.
See the section 'Set the maximum stack height'.

Filling level

This setting is used to keep sets
together.
See the section 'Set the minimum filling level'.

Chapter 4 - Use the stacker

Where to define the settings?

On the printer control panel: [System] -> [Setup] -> [Workflow profile]
-> [Output] -> [Next output tray] ->
[After each job].

In the Settings Editor: [Preferences] > [Print job defaults] -> [Stacker] ->
[Minimum filling level].

Canon High Capacity Stacker-H1

Change the default stacker settings

Change the default stacker settings
Introduction
In the Settings Editor on the PRISMAsync controller, a key operator can define a number of
default stacker settings ([Preferences] -> [Print job defaults] - [Stacker]). These settings are
described below. Some of these default settings can be overruled in an application, on the printer
operator panel and in the printer driver.

NOTE

The [Stacker] section also displays settings for other stackers. Only for the High Capacity
Stacker-H1 the settings described below are applicable.

NOTE

Changing these settings requires the key operator password for the Settings Editor.

Settings for the stacker

Setting

Description

[Stacker]

This read-only setting indicates whether a stacker is present.

Feed edge

The feed edge is the direction in which the printed documents are delivered to the stack tray, either [Long-edge feed (LEF)] or [Short-edge
feed (SEF)]. You can only select the feed edge for A4-like or LTR-like
media. The feed edge for large media, A3 and Tabloid for example, is
always [Short-edge feed (SEF)]. You can set the feed edge for both the
top tray and the stack tray.
Factory default value: [Long-edge feed (LEF)].

Face orientation

The face orientation defines whether the front side of the printed documents points up or down. [Face down] means that the front side of the
sheet points down. You can set the face orientation for both the top
tray and the stack tray.
Factory default value: [Face down].

Header orientation

The header orientation defines whether the header of the printed documents points towards the back or towards the front of the printer.
[Header up] means that the header points towards the back of the printer. You can set the header orientation for both the top tray and the
stack tray.
Factory default value: [Header up].

Reverse order

The sheet order defines how the sheets are delivered to the tray. [First
sheet first] means that the first sheet is delivered first. You can set the
reverse order for both the top tray and the stack tray.
Factory default value: [First sheet first].

Offset stacking

Offset stacking means that each set is shifted on top of the previous set
to create a visible distinction between sets. You can define a value from
0-15 mm (0-0.6") for the stack tray only.
When you set the value to 0 you get the straightest stacks possible.
When the value is 0 while offset stacking is enabled, for example in a
workflow profile, the offset stacking setting will be overruled. The
sheets will be stacked without offset.
Factory default value: 15 mm (0.6").

[Minimum filling level] See the section 'Set the minimum filling level'.

Canon High Capacity Stacker-H1

Chapter 4 - Use the stacker

4

21

Change the default stacker settings

Setting

Description

[Maximum stack
height]

See the section 'Set the maximum stack height'.

Procedure
1.
2.
3.
4.
5.
6.

22

Access the Settings Editor on the PRISMAsync controller.
Click [Preferences] - [Print job defaults].
Scroll down to the [Stacker] section.
Click the setting you want to change.
Change the value.
Click [OK].

Chapter 4 - Use the stacker

Canon High Capacity Stacker-H1

Set the maximum stack height

Set the maximum stack height
Introduction
The maximum stack height is 355 mm (14") or 3,000 sheets A4/LTR (80 g/m² / 20 lb bond).
However, to guarantee a safe ejection of the stack, the factory default is set to 302 mm (11.9").
Depending on your needs, you can set the maximum stack height to a higher or lower value.
When the stack reaches the specified height, the stack is ejected.

Higher value
A higher value can be useful when you want to make optimal use of the output capacity in case of
unattended printing, for example.
However, when you set the value close to the maximum value, there is an increasing risk that
sets get split when the stack tray is almost full. Furthermore, curled paper or a slightly slanting
stack can touch the underside of the slide door during the ejection. This can result in sheets
falling off the stack.

Lower value
A lower value can be useful in the following situations, for example.
• When a stack must fit into a box.
• When a stack must fit the processable amount of sheets of specific offline finishing.
• When specific prints, such as curling prints or prints with an uneven toner coverage, result in
slanting stacks.
• When a stack becomes too heavy to lift manually.

Next job, next tray
NOTE

When the "next job, next tray" filling scenario is active (on the printer operator panel: [System] ->
[Setup] -> [Workflow profile] -> [Output] -> [Next output tray] -> [After each job]), the stack will
be ejected when the specified stack height is reached. The controller does not make sure that
sets are kept together.

Procedure
1.
2.
3.
4.
5.
6.

Access the Settings Editor on the PRISMAsync controller.
Enter the key operator password.
Click [Preferences] -> [Print job defaults].
Scroll down to the [Stacker] section.
Click [Maximum stack height].
Enter the desired stack height.
You can enter a value from 10 mm to 355 mm (0.4" to 14.0"). The factory default value is 302 mm
(11.9").
7. Click [OK].

Canon High Capacity Stacker-H1

Chapter 4 - Use the stacker

23

Set the minimum filling level

Set the minimum filling level
Introduction
NOTE

The [Minimum filling level] setting is only applied when, on the printer control panel, the [Next
output tray] setting is set to [When tray is full] (under [System] -> [Setup] -> [Workflow profile] ->
[Output]).
Purposes
The [Minimum filling level] setting has the following purposes.
• Maximise the time that the printer can run unattended.
• Keep sets together.
Scenarios
The minimum filling level is a percentage of the specified maximum stack height. The following
scenarios can occur.
Scenarios to keep sets together

When

Then

A job is completed before the minimum filling
level is reached

The next job is delivered to the same output
tray.

A job exceeds the minimum filling level

The stack will be ejected after the job is ready.

A set is completed before the minimum filling
level is reached

The next set is delivered to the same output
tray.

A set exceeds the minimum filling level

The controller calculates whether the next set
can be added to the stack.
If the total stack height, including the next set,
is still lower than the maximum stack height,
then the next set is added to the stack.
If the total stack height, including the next set,
will become higher than the maximum stack
height, then the next set is added to the next
output tray available. The stack will be ejected
after the current set is ready.

Procedure
1.
2.
3.
4.
5.
6.

Access the Settings Editor on the PRISMAsync controller.
Enter the key operator password.
Click [Preferences] -> [Print job defaults].
Scroll down to the [Stacker] section.
Click [Minimum filling level].
Enter the desired filling level.
You can define a percentage from 1% - 100% in steps of 1%. The factory default value is 80%. This
value makes sure that, in most cases, sets are kept together.
7. Click [OK].

24

Chapter 4 - Use the stacker

Canon High Capacity Stacker-H1

Examples of using the [Maximum stack height] and the [Minimum filling level] settings

Examples of using the [Maximum stack height] and the
[Minimum filling level] settings
Example 1 - Fill a box
Assumption
In the Settings Editor, the [Maximum stack height] setting is set to 302 mm (11.9").
In the Settings Editor, the [Minimum filling level] setting is set to 80%.
1 job using plain paper with a stack height > 302 mm (11.9").
What happens?
If you want to fill a box, you can limit the maximum stack height to the height of that box. The
stacker:
• Fills the stack tray up to the specified height of 302 mm (11.9").
• Ejects the stack.
• Puts the rest of the job on the next output tray available.

302 mm / 11.9”
80%

302 mm / 11.9”
80%

Example 2 - Handle a slanting stack
Assumption
In the Settings Editor, the [Maximum stack height] setting is set to 250 mm (9.8").
In the Settings Editor, the [Minimum filling level] setting is set to 80%.
1 job using punched media with a stack height > 302 mm (11.9").
What happens?
Punched media can create a slanting stack. To prevent sheets from sliding off the stack, you can
limit the maximum stack height to 250 mm (9.8"), for example. The stacker:
• Fills the stack tray up to the specified height of 250 mm (9.8").
• Ejects the stack.
• Puts the rest of the job on the next output tray available.

Canon High Capacity Stacker-H1

Chapter 4 - Use the stacker

25

Examples of using the [Maximum stack height] and the [Minimum filling level] settings

250 mm / 9.8”

80%

250 mm / 9.8”

80%

Example 3 - Keep sets together
Assumption
In the Settings Editor, the [Maximum stack height] setting is set to 302 mm (11.9").
In the Settings Editor, the [Minimum filling level] setting is set to 80%.
1 job with a stack height of 100 mm (3.9").
4 copies required.
What happens?
The sets are stacked. At the end of each set, the controller calculates whether the next set will fit.
When the next set will not fit, the set is delivered to the next output tray available.

302 mm / 11.9”
80%

302 mm / 11.9”
80%

Example 4 - Keep jobs together
Assumption
In the Settings Editor, the [Maximum stack height] setting is set to 302 mm (11.9").
In the Settings Editor, the [Minimum filling level] setting is set to 80%.
4 different jobs with a stack height of 100 mm (3.9") each.
1 copy required.
What happens?
The jobs are stacked. At the end of each job, the controller calculates whether the next job will fit.
When the next job will not fit, the job is delivered to the next output tray available.

26

Chapter 4 - Use the stacker

Canon High Capacity Stacker-H1

Examples of using the [Maximum stack height] and the [Minimum filling level] settings

302 mm / 11.9”

302 mm / 11.9”

80%

80%

Example 5 - Two jobs exceed the maximum stack height
Assumption
In the Settings Editor, the [Maximum stack height] setting is set to 302 mm (11.9").
In the Settings Editor, the [Minimum filling level] setting is set to 80%.
On the printer operator panel, the workflow profile setting [Next output tray] is set to [When tray
is full].
2 different jobs with a stack height > 302 mm (11.9") each.
1 copy required
What happens?
Job 1 is stacked until a height of 302 mm (11.9") is reached. Then the stack with the partial job 1 is
ejected. The rest of job 1 is deposited on the stack tray. After you empty the stacker, job 2 will be
deposited the same way. Job 2 will not be deposited on top of job 1. The keep-jobs-together
function prevails.

302 mm / 11.9”
80%

302 mm / 11.9”
80%

302 mm / 11.9”
80%

302 mm / 11.9”
80%

Related information
Set the maximum stack height on page 23
Set the minimum filling level on page 24

Canon High Capacity Stacker-H1

Chapter 4 - Use the stacker

27

Examples of using the [Maximum stack height] and the [Minimum filling level] settings

28

Chapter 4 - Use the stacker

Canon High Capacity Stacker-H1

Chapter 5
Troubleshooting

Error location labels

Error location labels
Introduction
The stacker has various labels inside that indicate error locations. You can access these locations
to remove error sheets or jammed paper.

Illustration

A2
9AA6

A3
A7

A4

A1
A5
[5] Example of a label inside the stacker

Error codes and locations
Overview of error codes and locations

30

Error codes

Error locations

How to access the error locations

A1-A7

Paper path

Open the front door.

B1-B5

Paper path

Open the top cover.

C1

Flip wheel

Open the front cover.

No label, only indicated on the
stacker control
panel

Stack area

Press the eject button.

Chapter 5 - Troubleshooting

Canon High Capacity Stacker-H1

Error location labels

Canon High Capacity Stacker-H1

Chapter 5 - Troubleshooting

31

Remove an error sheet from the internal error tray (A1)

Remove an error sheet from the internal error tray (A1)
When to do
A red LED lights up at the stacker control panel.

Illustration

[6] Indication at the stacker control panel
Remove an error sheet from A1

32

Step

Action

1

Open the front door.

2

Remove the sheets from the internal error
tray (A1).

3

Close the front door.

Chapter 5 - Troubleshooting

Illustration

Canon High Capacity Stacker-H1

Clear a paper jam in the input paper path (A2-A5)

Clear a paper jam in the input paper path (A2-A5)
When to do
A red LED lights up at the stacker control panel.

Illustration

[7] Indication at the stacker control panel
Clear a paper jam at A2-A5

Step

Action

1

Open the front door.

2

Turn A7 to remove jammed paper.

Illustration

CAUTION
When you turn the knob,
be careful not to get your
fingers caught.
3

Open A2, A3, A4 and A5 to remove the jammed paper.

4

Canon High Capacity Stacker-H1

Chapter 5 - Troubleshooting

33

Clear a paper jam in the input paper path (A2-A5)

34

Step

Action

4

Close the front door.

Chapter 5 - Troubleshooting

Illustration

Canon High Capacity Stacker-H1

Clear a paper jam in the input paper path of the registration unit (A6-A7)

Clear a paper jam in the input paper path of the
registration unit (A6-A7)
When to do
A red LED lights up at the stacker control panel.

Illustration

[8] Indication at the stacker control panel
Clear a paper jam at A6-A7

Step

Action

1

Open the front door.

2

Turn A7 to remove the jammed paper.

Illustration

CAUTION
When you turn the knob, be
careful not to get your fingers
caught.

Canon High Capacity Stacker-H1

Chapter 5 - Troubleshooting

4

35

Clear a paper jam in the input paper path of the registration unit (A6-A7)

Step

Action

3

Remove the jammed paper from A6.

Illustration

CAUTION
If the lower input paper path of
the registration unit also con‐
tains jammed paper, only au‐
thorised and trained persons
are allowed to remove the jam‐
med paper.
4

36

Close the front door.

Chapter 5 - Troubleshooting

Canon High Capacity Stacker-H1

Clear a paper jam in the paper path (B1)

Clear a paper jam in the paper path (B1)
When to do
A red LED lights up at the stacker control panel.

Illustration

[9] Indication at the stacker control panel
Clear a paper jam at B1

Step

Action

1

Open the top cover.

2

Open B1 and remove the jammed paper.

Illustration

4

Canon High Capacity Stacker-H1

Chapter 5 - Troubleshooting

37

Clear a paper jam in the paper path (B1)

Step

Action

3

Close the top cover.

Illustration

CAUTION
When you close the top cover,
be careful not to get your fin‐
gers caught.

38

Chapter 5 - Troubleshooting

Canon High Capacity Stacker-H1

Clear a paper jam in the horizontal paper path (B2-B5)

Clear a paper jam in the horizontal paper path (B2-B5)
When to do
A red LED lights up at the stacker control panel.

Illustration

[10] Indication at the stacker control panel
Clear a paper jam at B2-B5

Step

Action

1

Open the top cover.

2

Open B2, B3, B4 and B5 to remove the
jammed paper.

Illustration

4

Canon High Capacity Stacker-H1

Chapter 5 - Troubleshooting

39

Clear a paper jam in the horizontal paper path (B2-B5)

Step

Action

3

Close the top cover.

Illustration

CAUTION
When you close the top cover,
be careful not to get your fin‐
gers caught.

40

Chapter 5 - Troubleshooting

Canon High Capacity Stacker-H1

Clear a paper jam at the flip wheel (C1)

Clear a paper jam at the flip wheel (C1)
When to do
A red LED lights up at the stacker control panel.

Illustration

[11] Indication at the stacker control panel
Clear a paper jam at C1

Step

Action

1

Open the front cover.

2

Open C1 and remove the jammed paper
from the flip wheel.

3

Close the front cover.

Canon High Capacity Stacker-H1

Illustration

Chapter 5 - Troubleshooting

41

Clear a paper jam at the flip wheel (C1)

42

Chapter 5 - Troubleshooting

Canon High Capacity Stacker-H1

Chapter 6
Options

Use the EasyLift to unload the stacker

Use the EasyLift to unload the stacker
Introduction
The optional EasyLift is a manual device that helps you to remove a stack of paper more easily.

NOTE

The EasyLift is delivered with a user guide. Refer to the EasyLift user guide for more information.
This section contains a brief description for reference only.

Examples of stack weights
The tables below give an indication of the weights of stacks of paper.
• Green = OK to lift manually
• Red (strike-through) = too heavy to lift manually

Illustration

[12] The weight of stacks of 100, 500, 1,000 and 2,000 sheets - Examples for ISO media

[13] The weight of stacks of 100, 500, 1,000 and 2,000 sheets - Examples for US media
Use the EasyLift

Step

Action

1

Slide the forks of the EasyLift under the
paper.

Illustration

4

44

Chapter 6 - Options

Canon High Capacity Stacker-H1

Use the EasyLift to unload the stacker

Step

Action

Illustration

2

When lifting, make sure to bend your
knees and keep your back straight.

CAUTION
Do not lift more than 15 kg (33
lb) to avoid physical injuries.
Please observe the national
health and safety regulations in
your country.
3

Lift the EasyLift to remove the paper from
the eject tray.
Make sure to place the EasyLift on a level
surface.

Canon High Capacity Stacker-H1

Chapter 6 - Options

45

Use the EasyLift to unload the stacker

46

Chapter 6 - Options

Canon High Capacity Stacker-H1

Appendix A
Specifications

Specifications

Specifications
Item

Specification

Paper size/weight/type

Paper size (Top tray, stack tray, eject tray):
A3, B4, A4R, A4, B5R, B5, A5R
LGL, LTR, LTRR, STMTR, SRA3, EXEC, EXECR
11" x 17", 12" x 18", 13" x 19"
Custom sizes: 140 mm x 182 mm - 330.2 mm x 487.7 mm
(5.5" x 7.2" - 13.0" x 19.2")
Weight*: 50 g/m² to 350 g/m² (13 lb bond to 120 lb cover)
Type: All media supported by printer

Tray capacity

Top tray: 200 sheets (80 g/m², 20 lb bond) (20 mm, 0.8" in
height)
Stack tray, eject tray: 3,000 sheets (80 g/m², 20 lb bond) or 355
mm (14.0") in height

Power source

90 V - 264 V, 47 Hz - 63 Hz, 10 A

Maximum power consumption

300 W maximum

Dimensions (H x W x D)

1,040 mm x 899 mm x 745 mm (40.9" x 35.4" x 29.3")
1,040 mm x 899 mm x 1,250 mm (40.9" x 35.4" x 49.2") (when
eject tray is ejected)

Weight

120 kg (264.6 lb)

* Paper weight differs depending on the connected host machine.

48

Appendix A - Specifications

Canon High Capacity Stacker-H1

Index

Index
E
Eject a stack manually
As soon as possible......................................... 18
At the next set boundary................................. 18
Error sheet
A1...................................................................... 32
Internal error tray............................................. 32

F
Filling level.............................................................. 24
Examples.......................................................... 25
Filling scenarios
Filling level........................................................20
Limit the stack height.......................................20
Maximum filling............................................... 20
Next job, next tray............................................20

M
Main parts
Eject tray........................................................... 10
Front cover........................................................10
Front door......................................................... 10
Power switch.................................................... 10
Power switch cover..........................................10
Slide door......................................................... 10
Stack tray.......................................................... 10
Stacker control panel....................................... 10
Top cover.......................................................... 10
Top tray.............................................................10
Maximum stack height...........................................23
Examples.......................................................... 25
Minimum filling level
Examples.......................................................... 25

B2-B5................................................................. 39
C1.......................................................................41
Flip wheel..........................................................41
Horizontal paper path...................................... 39
Input paper path...............................................33
Input paper path of registration unit.............. 35
Labels................................................................ 30
Paper path.........................................................37
Power
Turn off............................................................. 17
Turn on..............................................................16

S
Settings Editor
Face orientation................................................21
Feed edge......................................................... 21
Filling level........................................................21
Header orientation........................................... 21
Maximum stack height.................................... 21
Offset stacking..................................................21
Reverse order................................................... 21
Stacker.............................................................. 21
Stack height............................................................ 23
Stacker control panel
Eject button.......................................................12
LEDs.................................................................. 12
Status................................................................ 12
Straightest stacks possible.................................... 21

T
Turn the stacker off................................................ 17
Turn the stacker on.................................................16

O
Optionals
EasyLift..............................................................44

P
Paper jam
A2-A5.................................................................33
A6-A7.................................................................35
B1.......................................................................37

Canon High Capacity Stacker-H1

49

Index

50

Canon High Capacity Stacker-H1

Canon Inc.
www.canon.com

Canon U.S.A., Inc.
www.usa.canon.com

Canon Canada Inc.
www.canon.ca

Canon Europa Inc.
www.canon-europe.com

Canon Latin America Inc.
www.cla.canon.com

Canon Australia PTY. Ltd
www.canon.com.au

Canon China Co., Ltd
www.canon.com.cn

Canon Singapore PTE. Ltd
www.canon.com.sg

Canon Hongkong Co., Ltd
www.canon.com.hk

USRM2-5628-01

© CANON INC. 2015



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