Canon Broadcast Lens Repair Request Form
User Manual: Canon Broadcast Lens Repair Request Form Official Canon Service and Support, Canon drivers, Canon tech support and Canon warranty information.
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Canon Professional Broadcast Lens Repair Form Contact Information Today's Date: Company Name: First Name: Address 1: Last Name: Address 2: Phone: City: Email: State: Zip Code: Technical Contact First Name: Cell Phone: Last Name: Email: Billing Information Billing Acct: Company Name: Address 1: First Name: Address 2: Last Name: City: Phone: State: Email: Zip Code: Shipping Information Same as Bill to: Shipping Co. Company Name: Shipping Acct: First Name: Address 1: Last Name: Address 2: Phone: City: Email: State: Zip Code: Product Information Serial Number: Model Name: Is this a Warranty Request: Proof of purchase required for warranty repairs Yes No Date of Purchase: Rush Repair Date Needed by: Describe Issue and/or Problems. List any accessories you included for evaluation and how they relate to the issue(s). 20171127v1 Canon Professional Broadcast Lens Repair Form Please include the following in your shipment: 1. A copy of your Proof of Purchase. This is required for in-warranty repairs 2. This Professional Broadcast Lens Repair Form. 3. Accessories that are associated with the problem. You can also include accessories if you simply want them evaluated, as well. Shipping Instructions: 1. Secure the equipment carefully in a hard shipping case or a box with suitable packing materials to ensure proper protection during shipping. 2. Select a carrier that provides tracking information for the package. 3. Insure the package for the value of the product. 4. Ship the package to the location nearest to you, shown in the table. The repair will take approximately 7 business days* from receipt of payment. The 7 days does not include shipping time. PLEASE SHIP YOUR PRODUCT TO ONE OF THE FOLLOWING CANON FACTORY SERVICE LOCATIONS Canon Broadcast Service & Support 123 Paularino Avenue Costa Mesa, CA 92626 1-800-423-LENS (5367) cabctvservice@cusa.canon.com Canon Broadcast Service & Support 125 Chubb Ave STE 100N Lyndhurst, NJ 07071 1-800-423-LENS (5367) njbctvservice@cusa.canon.com Canon Broadcast Service & Support 100 Park Blvd. Itasca, IL 60143 1-800-423-LENS (5367) ilbctvservice@cusa.canon.com Notice: Canon reserves the right to dispose of products which have been submitted to Canon for repair, but which remain unclaimed after Canon has sent a final notification to the customer that the repair has been completed or that such repair cannot be performed. In the unlikely event that any additional damage is found during the repair process due to liquid/water, sand, corrosion or impact (such as dropping the unit), a revised estimate will be sent to you for your review and ‘’’’’’’ authorization. *Actual times may vary. Seasonal volume or repairs requiring special parts may add more time. Thank you for allowing us this opportunity to serve you. Best Regards, Canon Broadcast Service & Support 20171127v1
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