Canon Web Repair Request Form FSC Camera
User Manual: Canon Camera Repair Request Form Official Canon Service and Support, Canon drivers, Canon tech support and Canon warranty information.
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canon )jSERVICE& SUPPORT Canon Factory Service Center Repair Request Form • t Contact Information Company Name: First Name: Address 1: Last Name: Address 2: Phone: City: Email: State: Zip Code: Include your email address for faster communication regarding your repair. Please be assured that your email address will not be used for any other communication. Canon offers automated phone calls providing status updates on your repair(s). To opt out of this service, and all future automated status updates, please check the box below. Opt-Out Automated Status Update Calling D Shipping Information Same as Bill to: Company Name: □ First Name: Address 1: Last Name: Address 2: Phone: City: Email: State: Zip Code: Product Information Model Name: Is this a Warranty Request: Proof of purchase required for warranty repairs D Yes .□ Serial Number: Date Of Purchase: No Descn"be I ssue andior problem. List any accessories you are including with the repair: D Memory Card D Battery _ D Power Cc;1ble D Caps D D Lens (in<;iicate lens type in issue field above) Other�----------- V0l-001 canon )jSERVICE& SUPPORT ,, . Canon Factory Service Center Repair Request Form Please include the following in your shipment: 1. If this request is for an in-warranty repair, a copy of your Proof of Purchase. 2. This Canon Factory Service Center Repair Request Form. 3. Accessories that are associated with the problem. Shipping Instructions: Important! Canon is not responsible for equipment/accessories that are damaged or lost in shipping. You bear all risk of such damage or loss. Therefore, we strongly advise that you follow these instructions carefully. 1. Secure the equipment carefully in a sturdy box with suitable packing materials to ensure proper protection during shipping. 2. Use a carrier that provides tracking information for the package. 3. Insure the package for the value of the equipment/accessories. 4. Ship the package to one of the Canon F actory Service locations, shown in the table below. The repair will take approximately 7 business days* from receipt of payment. The 7 days does not include shipping time. Canon Shipping Solution Canon USA and The UPS Store have partnered to provide our customers with a convenient repair drop-off solution at any one of the 4,500 UPS retail locations. With the Canon Shipping Solution program, you receive a 20% discount on the packaging (box, tape, bubble wrap) of your item to be sent in for repair and discounted shipping rates of 5%-8% (off local retail rates)* . Click here to access the PDF. Please print and bring this document with you to your nearest UPS Store retail location. https://www.theupsstore.com/tools/find-a-store *Participating Factory Service Centers only (California/Virginia) Once your equipment/accessories are received at our Factory Service Center, you will receive a confirmation receipt and, if applicable, an estimate. If you do not have an email address, the confirmation will be sent via US Mail. You can easily track the status of your repair online at www.usa.canon.com/repair. Notice: Canon reserves the right to dispose of equipment/accessories which have been submitted to Canon for repair, but which remain unclaimed after Canon has sent a final notification to the customer that the repair has been completed or that such repair cannot be performed. In the unlikely event that any additional damage is found during the repair process due to liquid/water, sand, corrosion or impact (such as dropping the unit), a revised estimate will be sent to you for your review and authorization. *Actual times may vary. Seasonal volume or repairs requiring special parts may add more time. Thank you for allowing us this opportunity to serve you. Best Regards, Canon Factory Service Center PLEASE SHIP YOUR PRODUCT TO ONE OF THE FOLLOWING - CANON FACTORY SERVICE LOCATIONS Canon Factory Service 100 Ridge Road Jamesburg, NJ 08831 866-510-1335 Canon Factory Service 12022 Canon Boulevard Newport News, VA 23606 866-510-1335 Canon Factory Service 123 Paularino Avenue Costa Mesa, CA 92626 866-510-1335 V0l-001
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