Cardionet 1009 C3 monitor User Manual 1

Cardionet C3 monitor 1

User Manual 1

Patient Education GuideCardioNet Ambulatory ECG System and Arrhythmia DetectorManufactured by CardioNet Inc.1010 Second Ave., Suite 700San Diego, CA 92101Copyright 2006All rights reservedDocument number 101010 Revision B October 2006MOBILE CARDIAC OUTPATIENT TELEMETRY
213INTRODUCTION. . . . . . . . . . . . . . . . . . . . . . . .1 How the CardioNet Service Works. . . . . . . . . . . . . . . . . . . 2Your CardioNet Monitoring Supplies . . . . . . . . . . . . . . . . . 4Your Rights as a Patient. . . . . . . . . . . . . . . . . . . . . . . . . . 6Your Responsibilities as a Patient . . . . . . . . . . . . . . . . . . . 6Who to Call with Questions . . . . . . . . . . . . . . . . . . . . . . . 6In the Case of an Emergency . . . . . . . . . . . . . . . . . . . . . . 7What to Do When your Monitoring is Over. . . . . . . . . . . . . 8GETTING STARTED . . . . . . . . . . . . . . . . . . . . .9Connecting from Home . . . . . . . . . . . . . . . . . . . . . . . . . 10How to Install the CardioNet Base . . . . . . . . . . . . . . . . . 11About the CardioNet Base . . . . . . . . . . . . . . . . . . . . . . . 14How to Activate the CardioNet Sensor . . . . . . . . . . . . . . . 15Tips for Wearing the CardioNet Sensor . . . . . . . . . . . . . . 18How to Activate the CardioNet Monitor . . . . . . . . . . . . . . 19USING THE Monitor . . . . . . . . . . . . . . . . . . . . 25How to Turn your Monitor On and Off . . . . . . . . . . . . . . . 26How to Record an Event . . . . . . . . . . . . . . . . . . . . . . . . 28How to Change Monitor Options . . . . . . . . . . . . . . . . . . . 30How to Check Battery Power . . . . . . . . . . . . . . . . . . . . . 34How to Check Cell Phone Coverage . . . . . . . . . . . . . . . . 35Receiving Messages from CardioNet . . . . . . . . . . . . . . . . 36How to Read a Text Message . . . . . . . . . . . . . . . . . . . . . 37ii  Table of ContentsTABLE OF CONTENTS
456SENSOR CARE . . . . . . . . . . . . . . . . . . . . . . . . 39Tips for Changing Electrode Pads . . . . . . . . . . . . . . . . . . 40How to Change Electrodes and Attach Sensor . . . . . . . . . 41Remove Before Showering or Bathing . . . . . . . . . . . . . . . 44How to Change the Sensor AA Battery . . . . . . . . . . . . . . 45TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . 47Responding to Monitor Alerts and Alarms . . . . . . . . . . . . 48Troubleshooting Device Problems . . . . . . . . . . . . . . . . . . 51Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55SPECIFICATIONS, COMPLIANCE & SYMBOLS 57Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Equipment Symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . 60In Home Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 60FCC Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Table of Contents  iii
1• How the CardioNet Service Works• Your CardioNet Monitoring Supplies• Your Rights as a Patient• Your Responsibilities as a Patient• Who to Call with Questions• In the Case of an Emergency• What to Do When your Monitoring is OverINTRODUCTIONIn this Chapter:
2  IntroductionWhen you’re using the CardioNet service, you’ll wear a small, lightweight sensor on your chest. The sensor detects and analyses each heartbeat and sends data to the portable CardioNet monitor. The CardioNet monitor can be tucked away in a pocket or purse. When the sensor detects an event, or when you report an event using the touch screen on the monitor, it transmits the data to the CardioNet Monitoring Center.1 2Monitor transmits eventsSensor detects and analyses heartbeatsHow the CardioNet Service Works1. I N T RODUC T ION
Introduction  33The CardioNet Monitoring Center operates 24 hours a day, 7 days a week. At the Center, specially trained cardiac technicians analyze your heart rhythms and report results to your physician.Your physician reviews the report, discusses results with you and prescribes or adjusts treatment as needed. 4CardioNet reports to your physician Your physician reviews your resultsHow the CardioNet Service Works1. I N T RODUC T ION
4  IntroductionPicture Item and DescriptionCARDIONET SHIPPING KITThe CardioNet shipping kit contains all the items you will need during your monitoring service. You can also reference the inside lid of the kit for information on where each item is located in the kit. CARDIONET SENSORThe sensor can be worn around the neck or on a belt. It detects each heartbeat and sends data to the CardioNet monitor. To communicate with the monitor, the sensor must remain close to the monitor. Walls and other obstructions can interfere with the communications between the sensor and the monitor. If you go out of communications range, the sensor and monitor will beep to alert you.CARDIONET MonitorThe monitor constantly analyzes data from the sensor and sends events to the CardioNet Monitoring Center. The monitor uses wireless communication when not in the base and uses the regular phone system when the monitor is placed in the base. You will not be charged by the telephone company for calls made by your monitor. CARDIONET BASEThe base recharges the CardioNet monitor and allows the monitor to communicate with the Monitoring Center using your home phone system. The bases are connected to your phone line and plugged into electrical outlets in your bedroom and another room in your home. e CardioNet KitThe CardioNet Kit contains the supplies you will need while you are on the CardioNet Monitoring Service. If any items are missing or broken, or if you have any questions about how to use them, please call CardioNet at 1-866-426-4401.When service is ended, follow the detailed instructions in What to Do When Your Monitoring is Over located in this chapter and please return the equipment promptly to the CardioNet Monitoring Center.Kit PhotoHereYour CardioNet Monitoring Supplies1. I N T RODUC T ION
Introduction  5Picture Item and DescriptionELECTRODESElectrodes are disposable sticky pads that snap onto the three colored lead wires on the CardioNet sensor. You remove the backing and stick them to clean, dry, hairless skin. If you need more electrodes call CardioNet at 1-866-426-4401.AA BATTERIESThe AA batteries provide power to the CardioNet sensor. The battery must be replaced each day. Please use only CardioNet-supplied AA batteries. If you need more batteries call CardioNet at 1-866-426-4401.SENSOR NECK STRAP & BELT CLIPUse the neck strap if you prefer to wear the sensor around your neck.Use the belt clip if you prefer to wear the sensor on your belt. POWER PLUG & TELEPHONE CORDUse the black power plug to connect the CardioNet base station to an electrical outlet. Use the telephone cord to connect your CardioNet base station into the telephone wall jack. Detailed information on how to install your base is provided in Chapter 2: How to Install the CardioNet Base.PATIENT EDUCATION GUIDE & VIDEOThe Patient Education Guide and Patient Information Video contain helpful information about the CardioNet service and important contact numbers. UPS SHIPPING LABELPut the kit in the white plastic bag, seal it and stick the UPS pre-paid shipping label to the white plastic bag to return the kit after monitoring is nished.Your CardioNet Monitoring Supplies1. I N T RODUC T ION
6  IntroductionYou have the right to be treated with dignity, courtesy and respect.You have the right to high quality service.You have the right to excellent training on how to use the CardioNet technology and service.You have the right to receive high-quality service regardless of race, religion, political belief, sex, sexual preference or source of payment.You have the right to complain or suggest improvements in service without worrying that CardioNet will stop providing service or provide a poorer quality of service.You have the right to refuse service.1.2.3.4.5.6.Use the CardioNet equipment with care.Return equipment to CardioNet immediately, when monitoring is completed.Provide CardioNet with the information CardioNet needs to provide you with quality care.Treat CardioNet employees with respect.1.2.3.4.If you have any questions about your monitoring service or billing, please call one of our toll free numbers. Customer service is available 24 hours a day, 7 days a week.Customer Service: 1-866-426-4401Monitoring Questions: 1-866-426-4401Billing Questions: 1-866-426-4402Your Rights as a PatientYour Responsibilities as a PatientWho to Call with Questions1. I N T RODUC T ION
Introduction  7CardioNet is not an emergency response service. If you experience symptoms that concern you, seek medical help.In the course of monitoring your heart, CardioNet may detect cardiac events which are potentially life-threatening and were not anticipated by your physician. As directed in the physician notication criteria, if CardioNet detects such an event, CardioNet will attempt to contact you and your physician as soon as possible.However, CardioNet’s ability to obtain information regarding a cardiac event and to contact you or your physician in a timely manner is limited by a number of factors, including:• Transmission of information about a cardiac event to CardioNet‘s monitoring center is potentially limited by the availability of standard telephone lines and/or cellular phone coverage.• There is an inherent time delay from the time that an event is detected to when the events are analyzed and conrmed by a Certied Cardiac Technician (CCT).• There is an inherent time delay from when the event is analyzed and conrmed by the CCT to when CardioNet is able to make contact with you or your physician.• If you or your physician are not accessible by telephone, CardioNet will not succeed in making contact with you or your physician.When CardioNet does detect a potentially serious cardiac event as dened by your physician, CardioNet will attempt to contact your physician for direction. CardioNet will also attempt to contact you and inform you of any cardiac event that has been received that may require evaluation in the emergency room, per your physician’s notication criteria. You may decide to seek medical help by calling your Emergency Medical Services (EMS) directly or you may ask that CardioNet assist you in contacting EMS. The CardioNet system was designed to help physicians diagnose and treat heart rhythm problems. There are other serious heart conditions that may not be detected by the system. Because of this, and because of the limitations of the CardioNet system described above, you should not delay seeking medical help if you experience symptoms that concern you. Also, you should not rely on CardioNet as an emergency response service.In the Case of an Emergency1. I N T RODUC T ION
8  IntroductionWhen your prescription is over and CardioNet has received data for the number of days your physician has requested, the monitor will be deactivated in the middle of the night. You may hear the monitor beep. If in the morning the screen on your monitor states that your prescription has ended, turn the monitor off and remove the battery in the sensor. Remove the electrodes from your body. Pack items in the kit by following the instructions on the inside of the kit lid. Before you close the kit, complete the Patient Satisfaction Survey and place it with the Patient Education Guide, laminated reminder card and Pocket Guide on the top of the contents of the kit. If you have not returned the Patient Enrollment Form, include a signed copy with these items as well. After everything is in the kit, close the lid and put the kit in the white plastic bag that was included in the kit contents. Seal the white bag. Stick the UPS pre-paid mailing label on the outside of the white plastic bag. The kit is now ready to return and you can choose one of 3 ways to return it to CardioNet:You can call UPS 1-800-742-5877 and UPS will pick it up. If you call UPS you will need to explain that it’s a pre-paid 2nd Day Air package. You will not be charged anything.You can drop off the kit at Staples, the UPS Store, or another location with UPS drop-off.You, or a family member, can bring it to your work if they have daily UPS pick-up.If you do not return the kit CardioNet will bill you for the contents.Please return the kit as soon as you can so other patients can use the equipment.1.2.3.What to Do When your Monitoring is Over1. I N T RODUC T ION
2GETTING STARTEDIn this Chapter:• Connecting from Home• How to Install the CardioNet Base• About the CardioNet Base• How to Activate the CardioNet Sensor • Tips for Wearing the CardioNet Sensor• How to Activate the CardioNet Monitor
10  Getting StartedThis chapter describes the steps you will need to take in order to set up the CardioNet monitoring system and begin monitoring. You may want to ask for assistance from a family member if you are not comfortable doing these steps on your own.The rst step you (or a family member) needs to do is to install the base. The instructions on the next few pages will assist you in completing the installation. The base needs to be installed in the room where you sleep. When setting up a base, you will need a phone jack and an electrical outlet. When your monitor is on the base, your sensor will still be able to communicate with the monitor as long as they are within range of each other. If you go out of communications range, the monitor and sensor will beep to alert you. To ensure good communication, stay close to the monitor while it is in the base or simply take the monitor out of the base and bring it with you when you leave the room. You can go about your normal daily activities - just wear your sensor and bring your monitor with you wherever you go.At night keep the monitor in the base near your bed. The monitor will recharge and it will also transmit your heart data to CardioNet’s Monitoring Center. As you sleep, you can remove the sensor from the neck strap or belt clip and lay it on the bed next to you on the same side of the bed as your monitor. The sensor will move with you as you move. Try not to lie on top of the sensor. The monitor and sensor can not communicate with one another through bodies (your own body, your partner’s, your child’s, your pet’s, etc.) If the monitor beeps at night, sometimes just repositioning the sensor near the monitor will stop the beeping. If the beeping continues, it might be for another reason, like “lead disconnected.” You can read the message on the screen for information on how to resolve the problem. After the base is installed, connect yourself to the sensor using the instructions in this chapter. After you are wearing the sensor, you will need to activate your monitor. Activating the monitor will require a password which you can obtain by calling CardioNet at 1-866-426-4401.Connecting from Home2 . GET T I NG S TA RT E D
Getting Started  11Items You’ll Need for Base InstallationItem and Quantity Picture of Item Kit LocationThe table below will help you gather all the items you will need to install each CardioNet base. All items are located in your CardioNet kit. 111Power PlugTelephone CordCardioNet BasePlace shipper kit image herePlace shipper kit image herePlace shipper kit image hereHow to Install the CardioNet Base2 . GET T I NG S TA RT E D

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