CartaSense GPRSUSG01 Wireless Gateway Cellular User Manual
CartaSense Ltd. Wireless Gateway Cellular
User manual
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CartaSense Ltd. Manual for the Installation, Operation & Maintenance Of the Wireless Sensing Product Family Version; 1.3 Nov. 2013 The material in this document is the proprietary of CartaSense Ltd. Any unauthorized reproduction, use or disclosure of this material, or any part thereof, is strictly prohibited. This material is meant solely for the use of CartaSense Ltd. employees and authorized CartaSense Ltd. customers Legal Notice Disclaimer and Limitation of Liability CartaSense Ltd. and its affiliates, officers, directors, employees and agents provide the information contained in this Manual on an “as-is” basis and do not make any express or implied warranties or representations with respect to such information including, without limitation, warranties as to noninfringement, reliability, fitness for a particular purpose or application, usefulness, completeness or accuracy. CartaSense Ltd. shall not in any circumstances be liable to any person for any special, incidental, direct, indirect or consequential damages, including without limitation, damages resulting from use of or reliance on information presented herein, or loss of profits or revenues or costs of replacement goods, even if informed in advance of the possibility of such damages. Style Conventions The following Table lists conventions that are used throughout this guide. Convention Used for Verdana Regular text Arial Italics Special terms Monospace Text entered by the user Action Notes, to draw attention and provide solutions to specific issues. Comments & Suggestions Customer suggestions are important to us and enable us to improve our documentation, making it more useful to you. Please e-mail any comments about this guide or any other of CartaSense documentation to: info@cartasense.com Please include the following information with your comments: Document title: Page number: Your name and organization (optional) Contact Information Address any technical questions or problems to CartaSense Ltd. Address: 6 Ravnitzki St., Petach Tikva 49277, ISRAEL Tel: +972-3-943-1543 Fax: +972-3-930-0877 Email: info@cartasense.com Website: www.cartasense.com ii Terms and Definition Captions, abbreviations and definitions used throughout this document are presented herein. Term Definition AAA Abbr. AC APN CS DC FAKRA GPRS Triple A – Battery standard size Abbreviated term Alternate Current (Abbr.) Access Point Name Communication Server Direct Current UHF RF Antenna connector of the USG General Packet Radio Service is a packet oriented mobile data service available to all users of the 2.5G cellular communication GSM systems Global System for Mobile communications (Cellular Standard) Local Area Network Light Emitting Diode (Indicators of the USG and the AC adapter) Million (1,000,000) Mobile Country Code Mega-Hertz – 1M Hertz (Hertz - radio frequency unit) Millimeters (1/1000 m) Mobile Network Code APN's password Radio Frequency Relative humidity Resident Sensor, CartaSense resident wireless sensor Ultra High Frequency U-Sensor, CartaSense disposable wireless sensor APN's username U-Sensor Gateway, CartaSense Wireless Sensor Gateway Voltage A Wireless LAN (Abbr. for Wireless Fidelity) GSM LAN LED MCC MHz mm MNC PASSWORD RF RH RS UHF US USERNAME USG Wi-Fi Installation, Operation & Maintenance of the Wireless Sensing Family iii Table of Content Legal Notice .............................................................................................................. i Terms and Definition .................................................................................................. iii System Description ...............................................................................................1 1.1 Introduction ............................................................................................................ 1 1.2 System Overview .................................................................................................... 1 1.3 Web application ...................................................................................................... 2 Product description ...............................................................................................4 2.1 U-Sensors (US) ........................................................................................................ 4 2.1.1 Operating the U-Sensor ............................................................................................................. 4 2.1.1.1 Activation of the US .......................................................................................................... 5 2.1.2 U-Sensor LED Indications ........................................................................................................... 5 2.2 M-Sensor (Air) ......................................................................................................... 5 2.2.1 Deployment of the M-Sensor (Air) ............................................................................................ 6 2.2.1.1 Assembly of the M-Sensor (Air) ........................................................................................ 6 2.2.1.2 Activation of the M-Sensor (Air) ....................................................................................... 6 2.2.1.3 Operation of the M-Sensor (Air) ....................................................................................... 6 2.3 M-Sensor Soil .......................................................................................................... 7 2.3.1 Deployment of the Soil Sensor .................................................................................................. 7 2.3.1.1 Assembly of the Soil-Sensor .............................................................................................. 7 2.3.1.2 Activation of the Soil -Sensor ............................................................................................ 7 2.3.1.3 Operation of the Soil Sensor ............................................................................................. 7 2.4 M-Sensor Sun .......................................................................................................... 7 2.4.1 Deployment of the M-Sensor Sun (A-Sensor Sun) ..................................................................... 8 2.4.1.1 Assembly of the Sun-Sensor.............................................................................................. 8 2.4.1.2 Activation of the Sun -Sensor ............................................................................................ 8 2.4.1.3 Operation of the Sun Sensor ............................................................................................. 8 2.5 Resident Sensor (RS) ............................................................................................... 8 2.5.1 Deployment of the Resident Sensor .......................................................................................... 9 2.5.1.1 R-Sensor Assembly ............................................................................................................ 9 2.5.1.2 RS activation and visual indications ................................................................................ 10 2.6 U-Sensor Gateway ................................................................................................. 10 2.6.1 Deployment of the USG ........................................................................................................... 11 2.6.1.1 Assembly of the USG ....................................................................................................... 12 2.6.1.2 Activating the USG .......................................................................................................... 12 2.6.2 U-Sensor Gateway Backup power ........................................................................................... 13 2.6.3 SIM Card Requirements ........................................................................................................... 14 2.6.3.1 SIM card APN .................................................................................................................. 14 Installation and operation .................................................................................. 15 3.1 iv Pre-installation Preparations ................................................................................. 15 3.1.1 3.2 3.2.1 3.2.2 3.3 Tools ........................................................................................................................................ 15 Site Survey ............................................................................................................ 16 Warehouse .............................................................................................................................. 16 Truck and trailer....................................................................................................................... 16 Mounting, installing and interconnecting ............................................................... 16 3.3.1 Pre-Installation Check List........................................................................................................ 16 3.3.2 Rules of “thumb” for locating wireless equipment ................................................................. 17 3.3.3 Equipment placement ............................................................................................................. 17 3.3.3.1 General Considerations for USG location ....................................................................... 17 3.3.3.2 Recommended Workmanship and Tips for Fixed USG Installation ................................ 18 3.3.3.3 Installation of Ethernet USG ........................................................................................... 18 3.3.4 U-Sensor Gateway setup ......................................................................................................... 19 3.3.5 U-Sensor Gateway activation .................................................................................................. 20 3.3.6 Resident Sensor activation ...................................................................................................... 21 3.3.7 Placement of wireless U-sensors ............................................................................................. 21 3.4 3.4.1 3.4.2 3.4.3 3.4.4 Mounting the wireless equipment ......................................................................... 22 U-Sensor Gateway wall Mount ................................................................................................ 22 Truck installation ..................................................................................................................... 24 R-sensor installation ................................................................................................................ 25 Mounting the M-Sensor: ......................................................................................................... 25 Web Application test utility ................................................................................ 26 Troubleshooting ................................................................................................. 27 5.1 Introduction .......................................................................................................... 27 5.2 Problems .............................................................................................................. 27 Appendices ........................................................................................................ 29 Appendix-A: Product Specifications ........................................................................... 29 A.1: U-Sensor Gateway Specifications ............................................................................... 29 A.2: Resident Sensor Specifications ................................................................................... 31 A.3: Disposable U-Sensor Specifications ............................................................................ 32 A.4: M-Sensor Specifications ............................................................................................. 34 A.5: M-Sensor Soil specification ........................................................................................ 36 A.6: M-Sensor (A-Sensor Sun) specification ....................................................................... 37 Appendix-B: Ethernet USG installation and setup process .......................................... 38 B.1: Installation assumptions ............................................................................................ 38 B.2: Tools ......................................................................................................................... 38 B.3: Starting the installation.............................................................................................. 38 B.4: Trouble shooting........................................................................................................ 39 B.4.1: Check connectivity with the USG ................................................................................................ 39 B.4.2: Network connectivity ................................................................................................................. 40 B.4.3: DHCP ........................................................................................................................................... 40 Installation, Operation & Maintenance of the Wireless Sensing Family B.4.4: Static configuration ..................................................................................................................... 42 B.4.5: Check connectivity with lancusrouter ........................................................................................ 43 Appendix-C: Creating Log Files ................................................................................... 44 Appendix-D: FAQ ....................................................................................................... 50 Appendix-E: Regulatory notices ................................................................................. 53 Table of Figures Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure vi 1: Typical system architecture ...................................................... 2 2: U sensor ................................................................................ 4 3: M-Sensor, Air – front & rear view .............................................. 6 5: A-sensor soil ........................................................................... 7 6: M-Sensor Sun ......................................................................... 8 7: Resident Sensor top & side view ................................................ 9 8: Resident Sensor - bottom view ................................................. 9 9: Ethernet U-Sensor Gateway .....................................................11 10: GPS- GPRS U-Sensor Gateway ...............................................11 11: Typical equipment allocation in a warehouse ............................19 12: USG mount drill scheme ........................................................22 13: Vertical USG installation ........................................................23 14: Horizontal USG installation ....................................................23 15: Resident sensor mounting .....................................................24 16: RS with USG and UHF Antenna using single mounting ..............24 17: Dashboard USG unit .............................................................25 17: M-sensor holder ...................................................................25 18: Device search status .............................................................39 19: lancusrouter configuration .....................................................40 20: Device Status .......................................................................41 21: Windows IP configuration ......................................................42 22: Terminal connection test with lancusrouter ..............................43 23: Device manager screen .........................................................45 24: USB connection ....................................................................45 25: Putty software screen............................................................46 26: Putty software Session screen ................................................47 27: Putty software Logging screen ................................................48 28: Insert log file location ...........................................................48 29: Opening log data ..................................................................49 30: Opening log file ....................................................................49 List of Tables Table Table Table Table Table Table Table Table Table 1: 2: 3: 4: 5: 6: 7: 8: 9: U-Sensor elements .................................................................... 4 U-Sensor indicator states, after pressing the pushbutton ............... 5 M-sensor elements .................................................................... 6 Resident sensor elements .......................................................... 9 RS LED indications .................................................................. 10 USG indicators & controls ......................................................... 12 U-Sensor Gateway LED Indications............................................ 13 SIM requirements for cellular USG ............................................ 14 Pre-Installation Check List ........................................................ 16 Installation, Operation & Maintenance of the Wireless Sensing Family vii System Description 1 System Description 1.1 Introduction This manual describes the main features of the CartaSense Wireless Sensing Product Family and defines procedures for the installation, operation and servicing of the system products throughout sites and locations that require environmental monitoring and control. The CartaSense Wireless Sensing Product family consists of the following: Single use shipment monitoring: o U-Sensor (US) Environmental monitoring: o R-Sensor (RS)- Resident Sensor o M- Sensors (MS). U-Sensor-Gateways (USG). Web application software management package. The manual describes the system products and provides guidelines for a successful system installation. 1.2 System Overview The CartaSense Wireless Sensing Product Family includes all the elements needed to collect measurements from sensors, transfer them to a central server and visualize them, in a way that provides added value business information. This business information may be used to take ad-hoc decisions or provide the basis for business strategy, thus bringing in significant savings. CartaSense develops and manufactures various types of battery operated sensors and gateways. The gateways collect measurements from all the sensors and transfer them to a server and a web application to visualize the measurements and generate alerts. U-sensor (US) is a one-time-use sensor that accompanies controlled temperature shipments. R-sensor (RS) is a fixed installation sensor, used in warehouses. M-sensor (MS) is a rugged sensor for outdoor use (E.g. agricultural applications) U-sensor Gateway (USG) wirelessly collects the measurements from the sensors and sends it to a server. Fixed USG – is a gateway used in warehouses or trucks, with a GPS option. Dashboard USG – is a mobile gateway unit, powered from the truck cigarette lighter plug, where fixed installation in the truck is not possible or not economical. LAN USG – is a gateway that uses existing LAN infrastructure to connect to the server Installation, Operation & Maintenance of the Wireless Sensing Family Web application Once a USG is identified to be in communication range, data is transmitted from the sensor to the gateway. Each USG is connected to the Communication Server (CS) either through LAN (Ethernet gateway) or cellular communication (GPRS Gateway), routing the received data from all sensors.. Each one of CartaSense wireless sensors has the capability to operate as a repeater to other Wireless sensors that are not in communication range with the Gateway. All the sensors automatically form a dynamic, selfhealing, mesh network which is very resilient even when operating in harsh electromagnetic environments. Figure 1: Typical system architecture 1.3 Web application A Web application provides online access to the data collected from all around the monitored sites and faciltates real time monitoring and observation of temperature and relative humidity conditions down to the single package or pallet. The application may be accessed from anywhere and enables the operator to perform the following functions: View measurements from individual sensors or clusters of sensors. View status of sensors and/or USGs. Monitor Sensors network structure and performance. Version; 1.3 System Description Provide reports at various levels of system operation. Generate alarms when preset threshold conditions are exceeded. A Web Application manual that provides a detailed description of the application and all its features is available under separate cover. Installation, Operation & Maintenance of the Wireless Sensing Family U-Sensors (US) 2 Product description 2.1 U-Sensors (US) The U-sensor (US) is a portable and disposable temperature and relative humidity (RH) sensor. The US is designed to be placed inside or near the monitored goods and transmits measurements of the temperature and humidity at that location. See Figure 2 for US unit, for detailed specification see Appendix A.3: below The US sensor should be placed in each pallet to monitor product through the overall supply chain. The US periodically measures temperature and relative humidity. When connection is available to a U-Sensor Gateway, either directly or indirectly through another sensor, the measurements are uploaded to the communication server. When such connection is not available, measurements are stored in a non volatile memory and will be uploaded once wireless connection is re-established. See 3.3.7 for setup and installation. 2.1.1 Operating the U-Sensor Figure 2: U sensor Table 1: U-Sensor elements Item Description Antenna For wireless communication Barcode Sticker U-Sensor unique identification Power button U-sensor activation and visual indication enable Red LED Active/not active, connected/not connected visual indicator Version; 1.3 Product description 2.1.1.1 Activation of the US The US unit is powered up by pressing the power button for 3 seconds. Pressing the pushbutton of an active U-sensor, the red light indicator should light up in 1 sec (either continuously or blinking). If it does not light up, the U-sensor has not been activated 2.1.2 U-Sensor LED Indications The US contains one red LED indicator. The LED indicator is normally off in regular operation. To make it active, and see the US state, the pushbutton has to be pressed. There are two distinct patterns to indicate the status of the US, as listed in Table 2. Table 2: U-Sensor indicator states, after pressing the pushbutton LED Indicator Description 1 sec single blink Activation visual feedback. Pressing the pushbutton for three seconds, while the US is not active, will cause the U-sensor to go active and to make a single blink of one second Flashing red Network connectivity indication. Pressing the pushbutton for at least one second, will cause the LED indicator to show the connectivity sate of the US. A one second repetitive blink means the US is not part of a sensor network and measurements are logged in the sensor's memory Constant red Network connectivity indication. Pressing the pushbutton for at least one second, will cause the LED indicator to show the connectivity sate of the US. A constant on LED light means the US is part of a sensor network and measurements are delivered to the U-sensor gateway 2.2 M-Sensor (Air) M-Sensors are targeted for outdoor applications such as metering, agriculture and for integration with external sensors. The basic unit includes internal temperature and RH sensors and has an option for an additional module with extended RH capabilities. See Appendix A.4: for detailed specification. Installation, Operation & Maintenance of the Wireless Sensing Family M-Sensor (Air) 2.2.1 Deployment of the M-Sensor (Air) Figure 3: M-Sensor, Air – front & rear view 2.2.1.1 Assembly of the M-Sensor (Air) Installing batteries: Unscrew the rear cover of the batteries compartment (3) and install 2 AAA batteries. Make sure to keep polarity of battery as indicated in the compartment. 2.2.1.2 Activation of the M-Sensor (Air) M-Sensor is activated by a pressing the push button for 3 seconds The M-sensor gives a positive visual indication of the success of the activation process. Table 3: M-sensor elements Item Description Power button M-sensor activation and visual indication enable LED indicator Active/not active, connected/not connected visual indicator 2.2.1.3 Operation of the M-Sensor (Air) The M-sensor, once active, connects to an available CartaSense sensors network. Version; 1.3 Product description 2.3 M-Sensor Soil The soil sensor has external soil moisture sensor probe and soil temperature probe, enabling precise monitoring of soil water content and temperature. The M-Sensor soil is used for tracking soil moisture and temperature trends in crops, vineyards, or other areas where moisture level is a concern. See Appendix A.5: for detailed specification. 2.3.1 Deployment of the Soil Sensor Figure 4: A-sensor soil 2.3.1.1 Assembly of the Soil-Sensor Assembly of the M-Sensor soil is similar to the assembly of the M-sensor Air. Refer to paragraph 2.2.1.1. 2.3.1.2 Activation of the Soil -Sensor M-Sensor is activated by pressing the push button for 3 seconds The M-sensor gives a positive visual indication of the success of the activation process as described in Table 3 2.3.1.3 Operation of the Soil Sensor The M-sensor, once active, connects to an available CartaSense sensors network. 2.4 M-Sensor Sun The Sun sensor is based on the M-Sensor and has external sun radiation PPF sensor. The unit contains internal temperature sensors and optionally RH sensors - see Appendix A.6: for detailed specification. Installation, Operation & Maintenance of the Wireless Sensing Family Resident Sensor (RS) Figure 5: M-Sensor Sun 2.4.1 Deployment of the M-Sensor Sun (A-Sensor Sun) 2.4.1.1 Assembly of the Sun-Sensor Assembly is same as defined in 2.2.1.1 2.4.1.2 Activation of the Sun -Sensor Activation is same as defined in 2.2.1.2 2.4.1.3 Operation of the Sun Sensor The M-sensor, once active, connects to an available CartaSense sensors network. 2.5 Resident Sensor (RS) The RS is a stationary wireless sensor that monitors temperature and RH environmental conditions and also serves as a range extender / repeater for other sensors in its vicinity. See Appendix A.2: for detailed specification. Figure 6 & Figure 7 depict the RS from top, side and bottom views and Table 4 defined RS controls & indicators. 1 Version; 1.3 Product description Figure 6: Resident Sensor top & side view Figure 7: Resident Sensor - bottom view Table 4: Resident sensor elements Label Name Description Resident Sensor ID Unique ID of the Resident Sensor Red LED Indicator Indication for resident Sensor status Sticker Resident Sensor removable sticker Antenna Resident Sensor antenna Batteries compartment Holds 2 AAA batteries Push Button A countersunk operation button which is operated with a pin 2.5.1 Deployment of the Resident Sensor 2.5.1.1 R-Sensor Assembly Unpack the RS unit. Open up the Batteries compartment cover (5) Insert two AAA batteries. Make sure to keep batteries polarity as displayed in the compartment. Make sure that there is good contact of both battery poles Replace the Batteries compartment cover. Installation, Operation & Maintenance of the Wireless Sensing Family U-Sensor Gateway 2.5.1.2 RS activation and visual indications Turn on the RS unit by pressing the on/off pushbutton (6) using a pin (paper clip or similar). The RS has one red LED indicator that can be seen from the two viewing / vent holes on the side and back panel (marked as element #2). This indicator blinks as defined in Table 5: Table 5: RS LED indications LED Indicator Description Activation visual feedback. Pressing the internal pushbutton for three 1 sec single blink seconds (use a pin), while the R-Sensor is not active, will cause the Rsensor to go active and to display a single blink of one second Network connectivity indication: Pressing the pushbutton for at least one second, will cause the LED indicator to show the connectivity sate Flashing red of the R-Sensor. A one second repetitive blink means the R-Sensor is NOT part of a sensor network and measurements are logged in the sensor's memory Network connectivity indication: Pressing the pushbutton, for at least one second, will cause the LED indicator to show the connectivity sate Constant red of the R-Sensor. A constant on LED light means the R-sensor is part of a sensor network and measurements are delivered to the U-sensor gateway 2.6 U-Sensor Gateway The U-Sensor Gateway is designed to transmit all the data collected by CartaSense sensors throughout the monitored site to the communication server and through it – to the Web application. The USG acts as an access point for U-sensors, R-Sensors, M-sensors and other CartaSense wireless sensors. The USG is the "root node" of the sensors network, where all measurements are uploaded to. The USG also connects to the communication server, further uploading measurements from the sensors through an internet connection, whether cellular or LAN based. Several versions of USGs are available. – The USGs differ in their system interface and include the following: Cellular GPRS interface. GPRS cellular with GPS location module. Dashboard mounted GPS/GPRS unit Ethernet 10/100 MB interface For detailed USG specifications – see Appendix A.1: 10 Version; 1.3 Product description 2.6.1 Deployment of the USG Figure 8 and Figure 9 present the Ethernet and the GPRS-GPS USG units’ and Table 6 defines all indicators, interface connectors and controls. Figure 8: Ethernet U-Sensor Gateway Figure 9: GPS- GPRS U-Sensor Gateway Installation, Operation & Maintenance of the Wireless Sensing Family 11 U-Sensor Gateway Table 6: USG indicators & controls Label Name Description UHF Antenna Connector used for communication with CartaSense Sensors. exists in all USG types LAN Connector Connection to LAN network Red LED Status indicator Green LED Status indicator Yellow LED Status indicator On/off switch Turn on/off the U-Sensor Gateway External DC supply Connection to 9-24V DC source Configuration Switches For proper operation – all switches should be in the OFF state (down position- for qualified technician use) SIM Card Compartment To hold the SIM card 10 SIM Card Push Button Pushing this button pulls out the SIM card drawer to handle the card 11 Maintenance connector For authorized and qualified service technicians only. 12 Cellular Antenna connector To connect the cellular antenna for connection with the communication server 13 GPS Antenna Connector To connect the GPS antenna 14 U-Sensor Gateway Serial Serial number of the U-Sensor Gateway number 2.6.1.1 Assembly of the USG Unpack the USG unit, the attached A/C adaptor1, and the attached UHF and cellular antennas2. Connect the UHF and cellular antennas. Connect the power adaptor (7). 2.6.1.2 Activating the USG Turn on the USG, via the power switch (6). After a short "lamp test" where all lights are on together, the LEDs will blink in a circular manner ( red green yellow and back to red) for a period of around 30seconds. The normal operation is that the red LED will blink until the USG connects to the server. After connection to the server, the green LED will light, with blink burst of the yellow LED, once per 18 seconds. Power adaptor varies between stationary and truck mobile installations. Type of antennas depends on USG interface, namely; Ethernet or cellular connections. 12 Version; 1.3 Product description Observe that the Red, Green and yellow LEDs will light and blink at certain patters – as a function of USG status. Table 7 defines the meaning of the various LED patterns. Table 7: U-Sensor Gateway LED Indications If SIM status is changed while the Gateway is under operation, indication will be observed only after the gateway is restarted. 2.6.2 U-Sensor Gateway Backup power The USG includes an internal rechargeable battery. The internal battery is used as backup power in case of short power outages. The USG unit can operate for up to 9 hours without external power. A built-in power save mechanism enables the USG to operate between 20-60 hours in a power saving mode, by delaying communication to the server until the batteries have been recharged to an appropriate level. It is required to recharge the USG batteries when the YELLOW LED (5) blinks once per second. Installation, Operation & Maintenance of the Wireless Sensing Family 13 U-Sensor Gateway 2.6.3 SIM Card Requirements For a GPRS Gateway, a SIM card is required. The cellular operator that supplies the SIM must be supported by CartaSense. Thus, first of all, one must verify that the operator is supported by CartaSense. Verification can be done by surfing CartaSense Demo Application, or by calling CartaSense for verification. In order to have an optimal cellular connection, SIM card characteristics per Table 8 are required: Table 8: SIM requirements for cellular USG Required SIM feature GPRS support Full APN (not just WAP) Standard generic APN SMS support No voice support Cancel voice mail Cancel any other services Send CLI (CLI revealed) Open to abroad use if using a mobile gateway(Roaming) 10 NO PIN – the SIM must not be locked by PIN! 11 Provide APN username and password of the network if required 12 Mobile network Code 13 Mobile country Code 14 APN 15 USERNAME 16 PASSWORD A SIM card should have a contract for at least 32M Byte per month depending on implementation. 2.6.3.1 SIM card APN SIM card APN configuration should be checked prior to the installation via the apns.xlsx file.3 This file contains configuration of all cellular service providers supported by the gateway. If the configuration does not match, the device should be updated before the installation. Please contact CartaSense to obtain the latest supported operators list. 14 Version; 1.3 Installation and operation 3 Installation and operation Installation of a system site consists of the following stages; Planning – pre-installation. Assembling and mounting of the components.. Acceptance testing of overall system. 3.1 Pre-installation Preparations Pre-installation preparations are crucial for a successful installation of the CartaSense system and must be performed precisely and thoroughly. The purpose of the pre-installation preparation is: • Identify the best location for the system components in order to optimize the performance of the system. • When using GPRS USG verify availability communication in the area of installation. • Verify high enough locations for mounting USG units to prevent them from being damaged by forklifts and loads. • Locate AC outlets - Verify power outlet availability near the USG’s planned location • Check for the best location to place a Resident Sensor, if any. This depends on: - Size of area to be covered. - Specific needs (special cooling rooms, far dockings…) • • • Estimate number of RS needed. of good cellular Check coverage Add RS in places with low coverage 3.1.1 Tools The installation team should to be equipped with the following tools: Cellular phone SIM free with WEB surfing capabilities - a cellular phone that works with any SIM card and is capable of surfing the internet. Laptop with cellular internet communication. Safe SIM – A SIM card with all the characteristics, as described in paragraph 2.6.3 should be verified ahead of time that it is suited for operation with the CartaSense system. Power cord extender. Thin screw driver – to pull the SIM card compartment out. Mini USB connector – for debug purposes. Installation, Operation & Maintenance of the Wireless Sensing Family 15 Site Survey 3.2 Site Survey 3.2.1 Warehouse For a warehouse installation, make a floor plan of the site that includes the following information: Location of storage racks walls – position and material AC outlets Cooling room locations Doors, docking bays For a GPRS USG, mark cellular reception levels4 in the vicinity of an AC outlet (make sure the cellular phone is connected to the same operator that supplies the SIM card to the USG). For Ethernet USG, check for the location of RJ-45 outlets, where the USG can be placed, make sure that the outlets are active and that there is an adjacent AC outlet. Take pictures of the area near each electricity outlet Take pictures of the cooling rooms 3.2.2 Truck and trailer. A dashboard USG model, specifically suited for non-fixed installation in trucks is available. A simple experiment can verify the communication between the USG in driver’s cabin to the sensors in the trailer. For fixed installations in trucks and trailers, please contact CartaSense. 3.3 Mounting, installing and interconnecting 3.3.1 Pre-Installation Check List Make sure that all steps in Error! Reference source not found. below are erified before you proceed to the next step: Table 9: Pre-Installation Check List Operation All kit items are available There is a good cellular reception on site SIM card operates well and able to communicate You have a site plan and you know where you want to place the equipment You know how many Resident Sensors you have in order to boost the Gateway You know how many resident sensors you NEED There is a secured location for the Gateway There is a power outlet next to the Gateway Levels of cellular reception may be estimated by means of the cell-phone. 16 Version; 1.3 Installation and operation Operation If you are using an Ethernet Gateway, make sure that LAN connection is available. 3.3.2 Rules of “thumb” for locating wireless equipment The following issues should be considered in deciding the location of USG units It is recommended to place the equipment in its potential location and test it prior to mounting the units. After verification, make the necessary location adjustments, if needed, and then mount the equipment to its permanent place. A Cellular antenna should be located at least 2m away from a UHF antenna. General The following impair cellular reception (considered as transmission blockers and should be avoided-if possible): Walls: Concrete walls, Reinforced Concrete, Metal walls. Doors: Metal doors. Liquids: Liquid containers and boxes. Metallic objects: Metal racks, loaded forklifts U-Sensor Gateway: USG Must be installed in an area with the best cellular reception (GPRS USG) 3.3.3 Equipment placement 3.3.3.1 General Considerations for USG location USG works as a wireless router supporting two types of wireless networks; each one of the networks has different installation requirements: a. Cellular communication (GPRS USG) It is recommended to place the USG where a cellular (GSM) phone has good reception. The cellular antenna can be extended to a maximum of 3m from the gateway (the maximum cable length), and should be located as high as possible for better reception and for protection from passing forklifts. Checking cellular reception with doors shut and open is a good indication to the doors blocking level b. LAN communication (Ethernet USG) Verify that an RJ45 Ethernet outlet is available in the vicinity of the USG. Installation, Operation & Maintenance of the Wireless Sensing Family 17 Mounting, installing and interconnecting Lan cable length should not exceed 90 meters5. 3.3.3.2 Recommended Workmanship and Tips for Fixed USG Installation IMPORTANT: the USG is NOT an outdoor unit. USG must be kept in temperature between -20 and +60 degrees DO NOT EXPOSE THE USG TO DIRECT SUNLIGHT. Make sure the USG is protected from water and water spray In case such environment cannot be met, an additional protecting case should be employed. CartaSense Fixed USG is usually installed in cold storage warehouses or other facilities. Make sure there is an electrical outlet within reach for powering the USG. Consider that the standard USG power cable length is 1.5m Use an AC power extension if necessary. Properly install and fasten the power extender. Install a dedicated power outlet if extending is not allowed or not possible The USG may be placed on a shelf, on a desk or mounted on the wall. The USG should be placed in a secure location however with an easy access. If it is positioned in high locations, the LED indicators should be visible. Position properly the UHF antenna, as high as possible and as remote as possible from a cellular antenna The UHF antenna should preferably be located within a clear line of sight between it and the Resident Sensors. 3.3.3.3 Installation of Ethernet USG Appendix-B: defines procedures and solutions for the installation of the Ethernet USG under various LAN circumstances (corporate LAN, firewalls etc.) Figure 10 displays typical warehouse architecture and equipment location. The resident sensors in this example are used to monitor the environment as well as repeaters. Pay attention to the clear path the resident sensors are located avoiding interference. LAN cables should be CAT5 type cables suited for telecom applications 18 Version; 1.3 Installation and operation Resident Sensor U- Sensor USG Figure 10: Typical equipment allocation in a warehouse 3.3.4 U-Sensor Gateway setup For setup of the USG, follow the steps below (see Figure 8 and Figure 9): All dip-switches (8) should be in “off” position (all in down position) Connect UHF Antenna to UHF Antenna connector (1) on the front panel In case of a GPRS USG (either with GPS or without); Open the SIM card compartment (9) by pushing the button (10) using a thin screwdriver Insert the SIM card into the compartment. The dedicated Location fits the SIM card shape. Push back the SIM card compartment. Make sure it is well inserted. Installation, Operation & Maintenance of the Wireless Sensing Family 19 Mounting, installing and interconnecting Connect Magnetic cellular antenna to connector (12) on the front panel Make sure that the SIM card you are using fulfills the SIM Card Requirements. Make sure that the SIM card you are using is supported by CartaSense For GPS USGs, connect the Magnetic GPS antenna to connector (13) on the front panel In some cases a dual antenna that supports both GPS and Cellular antenna can be used. For Ethernet USG Connect LAN cable (RJ45) to LAN connector (2) on the front panel Connect the other end of the LAN cable to an available LAN. Make sure that this LAN connection has direct access to the internet and it is not firewalled. For thorough technical information, refer to Appendix-B: Plug adapter AC or DC Power Supply to PWR connector on USG front Panel(7) AC power supply - Plug the AC Power Supply to the electrical outlet DC power supply - Plug the DC Power Supply to the Cigarette lighter outlet (for any mobile gateway such as Dashboard Gateway). A Green LED on the Power Adapter indicates that it provides power feed to the USG. 3.3.5 U-Sensor Gateway activation After the U-Sensor Gateway setup is completed, do the following (refer to Figure 9 and Table 7 for USG controls): Turn on the U-Sensor Gateway via the on/off switch (6). At first it will undergo a sequence of LED tests and eventually will turn Red. 20 Version; 1.3 Installation and operation With a GPRS unit, the test sequence is prolonged–until the GPRS modem connects. Once the USG connects to the communication server, the Green LED lights solid. If it blinks-it indicates that the USG battery is not fully charged – per Table 7. Assembly and operation stages are successful when power is on and a green led on the USG starts to blink within 5 minutes from power up. If other LED indicators are showing, refer to chapter 5 for troubleshooting procedures. 3.3.6 Resident Sensor activation Resident Sensors are usually deployed when: Stationary environmental monitoring is required. If the area cannot be covered with a single Gateway, then Resident Sensors can be used as battery operated repeaters / range extenders. • • To operate (turn on) the Resident Sensor See 2.5.1 and Table 5. remove the batteries compartment cover (5) Insert two AAA batteries. Activate the RS by pushing the “activation PB” (6) To check whether the resident Sensor is connected to a U-Sensor Gateway, push the operation button. The red LED will blink consecutively if the sensor is connected 3.3.7 Placement of wireless U-sensors Locating the wireless sensors in the following places will reduce the system performance (decrease transmission range). o Near a PC. o Near electric motors (like industrial fans, elevators, etc.) o Industrial frequency controllers. o Placing the antenna directly on a metal surface. The CartaSense Wireless Solution is optimized by placing one sensor per each monitored pallet. Placing the wireless sensor in the pallet is straight forward and easy: o Power on and put the wireless sensor anywhere in or on the pallet. The U-sensor antenna should be stretched and if possible the antenna wire should extend outside the package. Installation, Operation & Maintenance of the Wireless Sensing Family 21 Mounting the wireless equipment 3.4 Mounting the wireless equipment Available option to mount the U-Sensor Gateway: • U-Sensor Gateway wall Mount • Truck installation 3.4.1 U-Sensor Gateway wall Mount The U-Sensor Gateway should be affixed to its dedicated location. Figure 11 presents the drilling layout for mounting of the USG. Figure 11: USG mount drill scheme Use only flat head screws with a washer to mount the USG. NEVER USE CONE HEAD SCREWES, AS IT WILL CAUSE DAMAGE TO THE MOUNTNG EARS Figure 12 and Figure 13 present examples of a wall mount bracket which can be used for: 22 Version; 1.3 Installation and operation Vertical and horizontal installation of the USG Installation of cables Installation of antennas Figure 12: Vertical USG installation Figure 13: Horizontal USG installation Figure 14 and Figure 15 show the USG and the RS using one mounting bracket and also the installation of the RS separated from the USG. Installation, Operation & Maintenance of the Wireless Sensing Family 23 Mounting the wireless equipment Figure 14: Resident sensor mounting Figure 15: RS with USG and UHF Antenna using single mounting 3.4.2 Truck installation For a truck installation, there is a dashboard gateway version as depicted in Figure 16. The Dashboard USG is deployed as Portable USG, to provide realtime measurements from sensors in the truck cargo. The unit powered of the truck cigarette lighter. The Dashboard USG may be placed on the dashboard in the cabin. If feasible - the installation should be firm enough so that the USG will not be moved accidentally. 24 Version; 1.3 Installation and operation Figure 16: Dashboard USG unit The USG can operate for about 9 hours with an internal battery. If the YELLOW LED (5) blinks at the rate of one second, connect the USG to Power source (AC/DC adapter or DC source). 3.4.3 R-sensor installation The R-sensor is easily installed using a dual sided adhesive. CartaSense recommends to use 3M VHB (4957F). For disassembly option, use of 3M Dual Lock re-closable fasteners tape is recommended 3.4.4 Mounting the M-Sensor: The M-sensor has several mounting options Holder: o Wall mount holder – as shown in Figure 17 o Pole mount holder. Adhesive – use 3M Dual LockTM reclosable fastener Figure 17: M-sensor holder Installation, Operation & Maintenance of the Wireless Sensing Family 25 Mounting the wireless equipment 4 Web Application test utility After completion of site installation, site acceptance tests should be carried out to verify compliance of installation with site design and with customer requirements. The CartaSense Web Application, available on the communication server, should be deployed to perform the acceptance tests. The Web Application enables to verify completeness of the installation and provide detailed logging of the sensors’ network topology installed, sensors’ readings and hard copies of reports – for submission to customer. 26 Version; 1.3 Troubleshooting 5 Troubleshooting 5.1 Introduction The following practical troubleshooting section is provided as a training resource for individuals learning how to install and use the Wireless Sensing Family products, and as a reference tool for those already familiar with its use and operation. It should be noted that this outline is not all inclusive, and is intended only as a guide. 5.2 Problems Problem Potential Cause Suggested Action U-Sensor Gateway does The USG is not connected to the Charge batteries until green LED is not operate power source for more than 9 hours on and batteries were depleted. Gateway fails to connect Power off the gateway wait a minute for 15 minutes and power it on Gateway fails to connect SIM card is not properly configured Check the internet connection of the (after resetting the SIM by means of a cellular phone gateway) using the same GPRS parameters. Check Gateway connectivity with the safe SIM. Gateway fails to connect Network connectivity problems (SIM is ok ) Call CartaSense administrator to check if the network is operational. Gateway fails to connect Gateway is not configured properly Provide log file of the connection that (Network ok) to work with that SIM. starts since power on and lasts 5 minutes. For creating the log file - refer to 1.1.1.1.1Appendix-C: Tree view shows sensors USG lost cellular communication, that are no longer therefore it shows the last image connected Tree view doesn’t show Status is not updated yet. The tree Wait at least 45 minutes between up. structure is updated every 30 the end of installation and the tree minutes. view. Batteries are not install properly Re-Install batteries. Not in range of the USG. Verify that sensor led blinks twice R-Sensor doesn't work (no blinking light) Resident Sensor or USensor doesn’t appear to (not connected). Make sure that be connected to the antenna is open to its full length. network. Bring it close to the GW to verify that it is working. Add additional RSensor to cover the specific area. Installation, Operation & Maintenance of the Wireless Sensing Family 27 Problems Problem Potential Cause Suggested Action RS or US sensors (with USG lost connection to the Restart USG. Verify cellular indicators showing that Communication server. communication. they are connected to the GW), but measurements are not shown in the database 28 Version; 1.3 Appendices 6 Appendices Appendix-A: Product Specifications A.1: U-Sensor Gateway Specifications Networking and system Configuration Communications Multi-hop, cluster tree wireless sensor network Number of Communications Channels: Up to four Multi-hops (Store and Forward) Up to 15 hops Network Robustness Self-healing, adaptive Temperature Update Rate per WL sensor Programmable from 2 min up to 255 min Max US/RS per USG 1000 Multiple USG (reader) operation Up to four USG (readers) can coexist in the same area (i.e. Warehouse) UHF Network Operating Frequency 433 MHz ISM band Maximum rated output power Less than 0dBm; Matching into 50 Ω Impedance. Effective radiated power Less than 0 dBm Cellular Network GPRS Modem Based on Tellit worldwide certified G24 module. Frequency bands Supports Quad band: 850/900/1800/1900 MHz SIM Card Integrated SIM card reader for 1.8V or 3.3V, with an external insert slot. Ethernet Version Installation, Operation & Maintenance of the Wireless Sensing Family 29 U-Sensor Gateway Specifications 10/100 Mbps (configurable for DHCP and fixed IP) GPS GPS module Option available on cellular USG only Antenna Support for internal / external antenna PHYSICAL AND ENVIRONMENTAL Dimensions: LxWxD – 125 mm x 86 mm x 28 mm Weight: 233 gram (including battery) Color: Black Operating Temperatures: -20°C to +06°C battery charge time will increase in low temperature Internal Battery power: LiOn battery pack – 3.7V, 0.8Ah. Support for up to 9 hours of operation when not connected to external power if fully charged. Mobile (Truck) Power: 9-24V operation using lighter power adaptor. Mains AC External Power: Using an external 12V DC input from 110/230VA, 50/60 Hz adaptors (supplied with the USG). Power DC power input 9-24 DC Power Consumption less than 100 mA at 12V DC input Indicators 3 LEDS: Red, Green & Yellow Rechargeable battery life is up to three years. After three years, the gateway should be refreshed /replaced. 30 Version; 1.3 Appendices A.2: Resident Sensor Specifications Networking and system Configuration Communications Network Multi-hop, cluster tree wireless sensor network Number of Communications Channels: Up to four Multi-hops (Store and Forward) Up to 15 hops Network Robustness Self-healing, adaptive Temperature measurement Rate per RS Remotely programmable from 2 min up to 255 min (default 10 min) Certifications & Compliances FCC,CE, WHO, RoHS, EN 12830, EN/UL 60950 UHF Network Operating Frequency 433 MHz ISM band. Maximum rated output power Less than 0 dBm; Matching into 50 Ω Impedance. Effective radiated power Less than 0 dBm RF Read Range Up to 500 m per hop in free space PHYSICAL AND ENVIRONMENTAL Dimensions: 100 mm x 63 mm x 22 mm Weight: 70 g Color: Grey Power DC power input 2 AAA batteries (not included) Measurement specifications Maximum measurement Range Temperature: -35ºC to +65ºC Relative Humidity: 35% to 100% (from 0ºC to +60ºC) Accumulated Operation Time Over 400 days if connected to the WL network at 0ºC Temperature Measurement Accuracy ±0.5ºC (in the range of -10ºC to +50 ºC) ±0.8ºC (in the range of -35ºC to -10ºC & 50ºC to +60ºC) Temperature Resolution 0.1 ºC Relative Humidity measurement accuracy ±5% Relative Humidity Resolution 1% Memory Capacity 2700 measurement points of each temperature and relative humidity Storage Conditions -20 ºC to +65ºC Maximum continues temperature operation range -20ºC to +60ºC Special AAA batteries are required for below -20 Celsius operation Installation, Operation & Maintenance of the Wireless Sensing Family 31 Disposable U-Sensor Specifications A.3: Disposable U-Sensor Specifications Networking and system Configuration Communications Network (between USG and any Wireless sensor): Multi-hop, cluster tree wireless sensor network Network Topology: Cluster, mesh-tree Number of Communications Channels: Up to four Multi-hops (Store and Forward) Up to 15 hops Network Robustness Self-healing, adaptive Temperature Update Rate per US Remotely Programmable from 2 min up to 255 min (default 10 min) Certifications & Compliances FCC,CE, FDA approved materials for food contact , ROHS and WEEE compatible materials, WHO, EN 12830, EN/UL 60950 UHF Network Operating Frequency 433 MHz ISM band Maximum rated output power Less than 0 dBm; Matching into 50 Ω RF Impedance. Effective radiated power Less than 0 dBm RF Read Range Up to 500 m per hop in free space PHYSICAL AND ENVIRONMENTAL Dimensions: 88 mm x 38 mm x 13 mm Weight: 26 g Color: Blue Power Internal batteries CR2450 Measurement specifications Maximum measurement Range Temperature: -35ºC to +65ºC Relative Humidity: 35% to 100% (from 0ºC to +60ºC) Accumulated operation time Over 160 days if connected to the WL sensor network at 0ºC, regular battery. Temperature Measurement Accuracy ±0.5ºC (in the range of -10ºC to +50 ºC) ±0.8ºC (in the range of-35ºC to -10ºC & 50ºC to +60ºC) Temperature Resolution 0.1 ºC Relative Humidity measurement accuracy ±5% Relative Humidity Resolution 1% Memory Capacity 2700 measurement points of each temperature and relative humidity 32 Version; 1.3 Appendices Storage Conditions 0 ºC to +65ºC Maximum continues Operation temperature range -30ºC to +60ºC (under -20°C the battery life will be reduced) Installation, Operation & Maintenance of the Wireless Sensing Family 33 M-Sensor Specifications A.4: M-Sensor Specifications Networking and system Configuration Communications Network Multi-hop, cluster tree wireless sensor network Number of Communications Up to four Channels: Multi-hops (Store and Forward) Up to 15 hops Network Robustness Temperature measurement Rate per RS Certifications & Compliances UHF Network Operating Frequency Maximum rated output power RF Read Range PHYSICAL AND ENVIRONMENTAL Water-proof Dimensions: Weight: Color: Power DC power input Measurement specifications Maximum measurement Range (from 0ºC to +60ºC) Accumulated Operation Time Temperature measurement accuracy Relative Humidity measurement accuracy Relative Humidity Resolution Memory Capacity Remote configuration 34 Version; 1.3 Self-healing, adaptive Remotely programmable from 2 min up to 255 min (default 10 min) FCC,CE, WHO, RoHS, EN 12830, EN/UL 60950 433 MHz ISM band. less than 0dBm Up to 500 m per hop in free space at -4 dBm IP67 for temperature only IP 65 if RH is required 8.5 x 5 x h21 cm (Without the mount) 9 x 7 x h21.5 cm (Including mount) 250gr. (Without the mount, including batteries) 300gr. (Including mount) Grey 2 replaceable AA batteries (not included) Temperature: -35ºC to +65ºC Relative Humidity: 35% to 100% Option for 0% to 100% is available with add-on module Up to 3 years if connected without battery replacement ±0.5ºC (in range -10ºC to +50 ºC) ±0.8ºC (in range -35ºC to -10ºC & 50ºC to +60ºC) Measurement range: 35% to 100% accuracy: ±5% Measurement range with add-on module : 0% to 100% accuracy: ±3% 1% 2500 measurement points of each temperature and relative humidity Product can be configured / programmed Appendices Outdoor package Storage conditions (without batteries) should withstand direct sunlight and condensation cycles -40ºC to +70 ºC Operating Range (Lithium batteries) -35ºC to +65 ºC operation range (Alkaline batteries) -20ºC to +50ºC Installation, Operation & Maintenance of the Wireless Sensing Family 35 M-Sensor Soil specification A.5: M-Sensor Soil specification Networking and system Configuration Communications Network (between Multi-hop, cluster tree wireless sensor USG and RS & US): network Number of Communications Up to four Channels: Multi-hops (Store and Forward) Up to 15 hops Network Robustness Self-healing, adaptive Temperature measurement Rate per Remotely programmable from 2 min up RS to 255 min (default 10 min) Certifications & Compliances FCC,CE, WHO, RoHS, EN 12830, EN/UL 60950 UHF Network Operating Frequency 433 MHz ISM band. Maximum rated output power Default is less than -4 dBm; Matching into 50 Ω Impedance. Maximum power can be configured to 11 dbm RF Read Range Up to 500 m per hop in free space at -4 dBm PHYSICAL AND ENVIRONMENTAL Water-proof IP67 Dimensions: 8.5 x 5 x h21 cm (Without the mount) 9 x 7 x h21.5 cm (Including mount) Weight: 250gr. (Without the mount, including batteries) 300gr. (Including mount) Color: Grey Power DC power input 2 replaceable AA batteries (not included) Measurement specifications Maximum measurement Range Soil temperature: -35ºC to +65ºC Soil moisture: 0 to 239 KPsc Accumulated Operation Time Up to 3 years if connected Temperature measurement accuracy ±0.5ºC (in range -10ºC to +50 ºC) ±0.8ºC (in range -35ºC to -10ºC & 50ºC to +60ºC) Temperature Resolution 0.1 ºC Memory Capacity 2500 measurement points of each temperature and relative humidity Remote configuration Product can be configured / programmed Storage conditions (without -20ºC to +70 ºC batteries) Operating Range (Lithium batteries) Soil temperature: -30ºC to +60ºC Soil Moisture: 10-200 kPa operation range (Alkaline batteries) -20ºC to +50ºC 36 Version; 1.3 Appendices A.6: M-Sensor (A-Sensor Sun) specification Networking and system Configuration Communications Network (between Multi-hop, cluster tree wireless sensor USG and RS & US): network Number of Communications Channels: Up to four Multi-hops (Store and Forward) Up to 15 hops Network Robustness Temperature measurement Rate per RS Self-healing, adaptive Remotely programmable from 2 min up to 255 min (default 10 min) Certifications & Compliances FCC,CE, WHO, RoHS, EN 12830, EN/UL 60950 UHF Network Operating Frequency Maximum rated output power RF Read Range PHYSICAL AND ENVIRONMENTAL Water-proof Dimensions: Weight: Color: Power DC power input Measurement specifications 433 MHz ISM band. Less than 0 dBm Up to 500 m per hop in free space IP67 8.5 x 5 x h21 cm (Without the mount) 9 x 7 x h21.5 cm (Including mount) 250gr. (Without the mount, including batteries) 300gr. (Including mount) Grey 2 replaceable AA batteries (not included) Accumulated Operation Time Up to 3 years if connected Photosynthetic Photon Flux (PPF) Range Memory Capacity –0 - 2000 μmol m-2 s-1 Remote configuration Storage conditions (without batteries) 2500 measurement points of each temperature and relative humidity Product can be configured / programmed -20ºC to +70 ºC Operating Range (Lithium batteries) Temperature: -30ºC to +60ºC operation range (Alkaline batteries) -20ºC to +50ºC (higher temperature available from several battery vendors) Installation, Operation & Maintenance of the Wireless Sensing Family 37 Installation assumptions Appendix-B: Ethernet USG installation and setup process The installation process installs XPORT USG at customer premises. B.1: Installation assumptions The installation process is based on the assumptions that: USG is defined in the Amplia server. Lancusrouter is running at known IP port. Communication server is running. There is a network with DHCP server in the site. B.2: Tools The installation process and the trouble shooting require the following tools: Laptop Ethernet cable to connect the USG to Laptop directly. Lantronix DeviceInstaller software installed. ZOC terminal software6. B.3: Starting the installation Connect the USG to the network via the Ethernet cable and power it on. The expected sequence as reflected by the LEDs is: all LEDs are on - means that the USG is has connected to the server and after that the green LED blinks. If this is the case, the installation ends here and the activity of the USG can be monitored by the browser thru the web interface See - http://www.emtec.com/zoc/. 38 Version; 1.3 Appendices B.4: Trouble shooting B.4.1: Check connectivity with the USG Open Device Installer and search for the USG. If the USG is found the result looks like the following: Figure 18: Device search status If the device is not found, connect the device by the Ethernet cable directly to the laptop and search the USG again. If connected, then check the network, probably the laptop and the USG are not on the same network. If not connected, check Ethernet cable and laptop network settings. Installation, Operation & Maintenance of the Wireless Sensing Family 39 Trouble shooting Reset XPORT to defaults Turn off the USG Put all the DIP switch in the "on" position Turn on the USG. Wait one minute. Turn off the USG Turn the DIP switches off again, power the USG on Try to connect to DeviceInstaller again. If this time the connection is established, use the Web Configuration (select the web configuration tab in the device installer application) to configure lancusrouter’s host and continue from start. Figure 19: lancusrouter configuration If still the USG does not connect the installation with this device failed. Contact CartaSense for further support B.4.2: Network connectivity Assuming the USG is connected to the DeviceInstaller the following should be validated. B.4.3: DHCP 40 Version; 1.3 Appendices The USG is configured to obtain its IP address gateway and DNS server from the DHCP server, By comparing network status provided by the DeviceInstaller and laptop configuration by using the command “ipconfig /all” we have all the information we need to do this test. The IP of the USG and the IP of the laptop should belong to the same subnet. The USG and the laptop should have the same Gateway and DNS server. Figure 20: Device Status Installation, Operation & Maintenance of the Wireless Sensing Family 41 Trouble shooting Windows IP Configuration Host Name . . . . . Primary Dns Suffix Node Type . . . . . IP Routing Enabled. WINS Proxy Enabled. hbelfer-dell Hybrid No No DNS Suffix Search List. . . . . . : carta-sense.com Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : carta-sense.com Description . . . . . . . . . . . : Realtek PCIe FE Family Controller Physical Address. . . . . . . . . : 24-B6-FD-1F-0A-E8 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::4c55:30fa:f4d1:d53f%13(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.33.129(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Tuesday, May 22, 2012 8:21:59 AM Lease Expires . . . . . . . . . . : Wednesday, May 23, 2012 8:21:59 AM Default Gateway . . . . . . . . . : 192.168.33.1 DHCP Server . . . . . . . . . . . : 192.168.33.1 DHCPv6 IAID . . . . . . . . . . . : 287618813 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-D0-EB-20-24-B6-FD-1F0A-E8 DNS Servers . . . . . . . . . . . : 192.168.33.1 Primary WINS Server . . . . . . . : 192.168.33.1 NetBIOS over Tcpip. . . . . . . . : Enabled Figure 21: Windows IP configuration In case the DHCP failed to allocate network parameters correctly, static configuration is required. B.4.4: Static configuration To configure static IP do the following steps: o Select manually IP address which is not owned by any host. o Select gateway DNS server and subnet mask similar to “ipconfig /all” o Select Assign IP by the DeviceInstaller. o Select “Assign a specific IP address” o Select Next and fill IP address,Subnet mask and Default gateway. o Select Next and Assign . Now reboot the USG and see if it connects. 42 Version; 1.3 Appendices B.4.5: Check connectivity with lancusrouter In case the USG is configured properly and still fails to connect the lancusrouter, use laptop’ terminal to connect . Most terminal software will do the job . The ZOC terminal will be used to demonstrate connectivity test. The screenshot below presents testing to the lancusrouter of the development server. IP 78.47.220.154 port 3901 . Figure 22: Terminal connection test with lancusrouter Press connect and when the status bar indicates connection, press Z character. This indicates the lancusrouter to enter echo mode in which it returns any received character. If this process fails the problem relates to firewall policy which should be handled by the hosting company’s IT. When this problem is resolved, the connectivity problem will be also be resolved. Installation, Operation & Maintenance of the Wireless Sensing Family 43 Creating Log Files Appendix-C: Creating Log Files To create the log file it is required to have any software which monitors ports like Putty or RealTerm7. Before you begin, turn off the USG by activating the On/Off button Follow the steps below to create the required log file: Right click on My Computer. Go to Manage. On Windows 7 /8; press the window key, type "computer" and then press enter. Once the computer window is up, click on "computer" and then click on "manage Click on Device Manager. On the right hand side of the screen look for Ports and expand it. If you don't see it, just May be downloaded from http://realterm.sourceforge.net/ 44 Version; 1.3 Appendices leave the screen visible at the place of the word port in alphabetical order. Figure 23: Device manager screen To be able to see the port number of the Gateway, connect a USB cable between front panel of the gateway (11) and computer. (see Figure 24). Figure 24: USB connection Turn on the Gateway by activating the on/off switch (6). Take a look at the port manager on your desktop. You will Installation, Operation & Maintenance of the Wireless Sensing Family 45 Creating Log Files notice that the port number is added. This is the Gateway port number. The log file creation is demonstrated using the Putty software. Open Putty software. Figure 25: Putty software screen Click session from the list on the left side of the screen. 46 Version; 1.3 Appendices Figure 26: Putty software Session screen Click Serial radio button on the right. Type the COM port number in Serial Line Field. In this example the COM port number is 16. In the Speed field type 19200 Click Logging from the list on the left (see Figure 27). Choose All session output radio button from the list on the right Installation, Operation & Maintenance of the Wireless Sensing Family 47 Creating Log Files Figure 27: Putty software Logging screen Browse to choose the log file location. Figure 28: Insert log file location 48 Version; 1.3 Appendices Figure 29: Opening log data Click Open button from the bottom of the screen. A black window opens. The log data appear on the screen, but also saved to a file. Search for the file name you created in the place you chose to store it. Figure 30: Opening log file This log file should be sent to CartaSense support team Installation, Operation & Maintenance of the Wireless Sensing Family 49 FAQ Appendix-D: FAQ Q: What are the differences between U-Sensor and R-Sensor? A: U-Sensors U-Sensors are used on each pallet to monitor the product itself. U-Sensors are disposable. The life time of a U-sensor is up to 160 days (at 0ºC). Resident Sensors Resident Sensors are used for environmental monitoring and as repeaters to boost UGS reception. Resident Sensors are multiuse. Each resident Sensor holds two AAA batteries which can be replaced. The life time of a Resident Sensor is up to one year. Q: When should I use R-Sensor? A: Resident Sensors are used when: An environmental monitoring is required. The area that needs to be covered has blockers. In this case Resident Sensors can be used as repeaters to boost UGS reception. Q: What happens to the measurements when a USG is not available and sensors are active? A: As long as there is no connection with a gateway, all data measured by the Wireless Sensors is stored in each sensor's memory. Once the sensors identify a gateway to connect to, all data is transmitted to the gateway. Q: Can I get an Ethernet USG with GPS option? A: The GPS option is available only for cellular USG units. Q: How do I decide if to use Ethernet USG or Cellular USG in my application? A: Ethernet USG is used when there is a stationary installation and the USG is not mobile (like in a warehouse) and a LAN connection is available in the monitored site. 50 Version; 1.3 Appendices A cellular USG is used for mobile applications, like trucks and trailers, where LAN or Ethernet connectivity is rarely available. In some cases, networking setup (like firewall), can cause delay in deployment. In that case, cellular units provide the easiest way to get a system up and running independent of the local IT configuration. Q: When should I use the Cellular USG in stationary application? A: A cellular USG can be used in a stationary installation when a LAN connection is not available. Q: How do I know how many R-Sensor to use in a stationary application? A: Number of Resident Sensors varies between sites. It depends on communication blockers such as Metal doors, concrete walls, racks, architecture, level of fluids in the products. The toughest the blockers the more Resident Sensors you need in order to bypass the blockers. Q: How do I know the battery level & status of the R-Sensor ?, USensor A: CartaSense system provides statuses of the various system components. One of them is the battery status. Status data is stored in the database. When integrating CartaSense system, the application developer can use the data for any manipulation required such as battery status display, setting thresholds, alarms, etc. Q: Can the interval between measurements be changed? A: yes. The measurements time interval can be changed either remotely or during manufacturing procedure. Q: In a cellular USG, what will be the data traffic? A: A single sensor generates around 120KB per month. In truck installations with 30 U-Sensors, the average traffic is 3.5 MB per month. Traffic values may vary depending on number of sensors, measurements time interval, etc. Installation, Operation & Maintenance of the Wireless Sensing Family 51 FAQ Q: Does CartaSense offer its own SIM for the cellular USG? A: Yes. CartaSense offers a SIM card (optional). The user will be charged on a monthly basis. Q: How do I decide what SIM company to choose? A: The cellular data market is highly developed and there are offerings from operators and specialized MVNOs and dealers. Specifically, based on the application (static / roaming) the best deal should be sought. It is recommended to purchase a bulk of data and that will be divided among the SIM cards upon use. Q: Looks like GPS information is not accurate, what can be the cause? A: It might be a problem with the antenna reception. It is required to make sure that the antenna is located in a place which has an outside connection. Sometimes the antenna might be located in a place with no reception, such as a tunnel or underground parking. There are areas where GPS satellites are not availability. Q: Can I program the mode of connecting the cellular USG to the network? (Default is always on) A: Yes. Cellular connection might be either always on (this is the default) or open each time the system transmits data and then close the connection. 52 Version; 1.3 Appendices Appendix-E: Regulatory notices FCC / Industry Canada This device complies with FCC Rules Part 15 and with Industry Canada license-exempt RSS standard(s). Operation is subject to two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference that may be received or that may cause undesired operation. Industry Canada Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. Class B digital device NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: -Reorient or relocate the receiving antenna. -Increase the separation between the equipment and receiver. -Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. -Consult the dealer or an experienced radio/TV technician for help. Installation, Operation & Maintenance of the Wireless Sensing Family 53 Regulatory notices Changes or modifications to this equipment not expressly approved by the party responsible for compliance (CartaSense Ltd.) could void the user’s authority to operate the equipment. 54 Version; 1.3
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