Cellphone Mate SureCall FUSION5S Home/Small office Cellular Booster User Manual

Cellphone-Mate Inc. dba SureCall Home/Small office Cellular Booster Users Manual

Users Manual

™3G - 4G Home Five-Band Signal Booster KitUser GuideFusion5S
Table of ContentsHow It Works Pg. 3Package Contents Pg. 4-5Installation Overview Pg. 6 Installing Your Hardware Finding the Strongest Signal Pg. 7 Installing the Outside Anntenna Pg. 8-9 Installing the Insides Anntenna Pg. 10-11 Installing Signal Booster Pg. 12-13Congure Gain Setting Pg. 14Troubleshooting Pg. 15-16Specication Pg. 16Kitting Information Pg. 17Warranty Pg. 18-19Safety Information Pg. 19Important:Before installing your booster you need to register it with your carrier. You can do so online at thefollowing urls:Verizon: http://www.verizonwireless.com/wcms/consumer/register-signal-booster.htmlAT&T: https://securec45.securewebsession.com/attsignalbooster.com/T-Mobile: https://www.signalboosterregistration.com/Sprint: https://www.sprint.com/legal/fcc_boosters.htmlU.S. Cellular: http://www.uscellular.com/uscellular/support2Thank you for purchasing SureCall’s Fusion5s cellular signal booster kit. Fusion5s was specically designed to eliminate frustrations over dropped calls, limited range and slow data rates by amplifying incoming and outgoing cellular signals in homes up to 6,000 square feet.The Fusion5s provides enhanced cellular signals for multi-carrier 2G, 3G and 4G voice and data reception. If you have any questions while assembling this kit please contact tech support at 1-888-365-6283 or email us at: support@surecall.com.SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com
Coaxial CableSignal BoosterInside AntennaOutside AntennaSureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com 3How It WorksSureCall’s Fusion5s is a high-quality bidirectional signal booster that enhances cellular signals to areas that are prone to weak cellular coverage.Fusion5s works with two antennas: • An inside antenna that communicates with your cell phone. • An outside antenna that communicates with the cell tower.Signals sent from a cell tower are received by the outside antenna, amplied by the booster and then sent to your phone via the inside antenna. When your phone transmits, the signal is sent to the inside antenna, and then sent to the cell tower via the outside antenna.
4Package Contents1. Unpack all package contents. For missing or damaged items, contact your reseller.2. Turn over the signal booster and record the model and serial number for reference: Serial #: Purchase Date: 3. Keep the carton and packing material to store the product in case you need to return it. Standard Fusion5s signal booster packages include the following items: • One SureCall Fusion5s booster • One outside antenna • Cable for connecting the outside antenna to the signal booster • One inside antenna • Cable for connecting the inside antenna to the signal booster • One power supplyWarning: Unauthorized antennas, cables, and/or coupling devices are prohibited by FCC new rules. Please contact the FCC for details: 1-888-CALL- FCC. Changes or modications not expressly approved by SureCall could void the user’s authority to operate the equipment. Signal Booster CM288W Omni CM230W-S Yagi CM222W Dome CM248W PanelOutside Antenna (Option) Inside Antenna (Option)SC-400 CablesFusion5sOmni Yagi Dome PanelSureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com
SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com 5Note: Fusion5s is available in four kits that are customized to your particular needs. Please determine which kit you have from the following list:Package ContentsModelAntenna TypeSC-PolysH/O-72-OD-KitOmni Outdoor AntennaSC-PolysH/O-72-YD-KitYagi Outdoor AntennaSC-PolysH/O-72-OP-KitDome AntennaSC-PolysH/O-72-YP-KitPanel AntennaPackage OptionsModel No. Usage Coverage1 Outdoor Omni antenna, 1 interior dome antenna, 30’ and 75’ SC-400 coax cablesSC-288W1 Outdoor Yagi antenna, 1 interior dome antenna, 30’ and 75’ SC-400 coax cablesSC-230W1 Outdoor Omni antenna with 1 interior panel antenna, 30’ and 75’ SC-400 coax cablesSC-222W1 Outdoor Yagi antenna with 1 interior panel antenna, 30’ and 75’ SC-400 coax cablesFor a detailed description, see Kitting Information on page 21.SC-248WOmni antennas are ideal for topographies with minimal obstacles, they have 360º receptionDome antennas are designed for central locations with 360º coverageYagi antennas are designed to reach carrier towers that are up to 30 miles awayPanel Antennas allow optimum reception to targeted areasNote: Due to the recent change of our company name from Cellphone-Mate (CM) to SureCall (SC) we have changed the prex on all of our antennas, cables and accessories from CM to SC-.
6Step 1. Make sure you have positioned the booster close enough to an existing electrical outlet.Step 2. Make sure you have sucient cable length between proposed outside antenna location and booster connector.Step 3 Make sure you have sucient cable length between proposed inside antenna location and booster connector. Additional cable may be purchased from your dealer, if needed.Installation OverviewStep 1. Find the outside area that has the strongest signal. (See page 7 for directions as needed)Step 2. Install the outside antenna in the area identied in step 1. (See page 8-9 for directions as needed)Step 3. Install the inside antenna. (See page 10-11 for directions as needed)Step 4. Mount the signal booster, connect the outside and inside antenna cables to the signal booster, and connect the booster to an AC power source. (See page 12-13 for directions if needed)Step 5. Congure gain settings on the signal booster if needed. (See page 14 for directions as needed)Before You InstallFCC 27.5 (d)(4) Statement: Fixed, mobile, and portable (hand-held) stations operating in the 1710-1755 MHz band as well as mobile and portable stations operating in the 1695-1710 MHz and 1755-1780 MHz bands are limited to 1 watt EIRP. Fixed stations operating in the 1710-1755 MHz band are limited to a maximum antenna height of 10 meters above ground. Mobile and portable stations operating in these bands must employ a means for limiting power to the minimum necessary for successful communications.Coaxial CableSignal BoosterInside AntennaOutside AntennaSureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com
SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com 7Installing Your HardwareStep 1. Find the area with the Strongest Signal The signal booster requires a minimum cellular signal of low –100 dBm. Signal readings usually appear as a negative number (for example, -85). The more bars you get, the closer the dB gets to zero. Aim for a signal close to -50dB. Signals stronger than -50dB may cause the booster to shut down (see the graph below). If you have an omni outside antenna and your signal is too weak you may need a yagi antenna, which can be aimed at the closest antenna tower. Before installing the outside antenna, nd the area with the strongest cellular signal source from your service provider by following the directions below. You can also go to www.antennasearch.com to nd the general location of carrier towers.Measure the strength of the existing cellular signal in various locations. • Apple iPhones: Dial *3001#12345#* and press Call. In the top-left corner, a dB number appears instead of bars. • Android devices: download apps such as “Network Signal Info” in the Google Play store to measure signal strength. Search check real signal strength to nd other cell signal measurement apps. • Internet: go to www.speedtest.net to test 3G and 4G data rates.2. Select a location away from buildings, walls, trees, hills, and other terrain features that can block or reect wireless signals (12-inch clear radius is recommended).Note: Where you install your outside antenna in relation to the carrier’s cell phone tower also determines signal strength. Although cell phone carriers try to place towers for maximum coverage, local ordinances and terrain features can restrict tower locations, which can limit signal strength at your location.Cell TowerOutside AntennaSignal Strength-50dB-60dB-70dB-80dB-90dB-100dB-110dBExcellentGoodPoor
8Installing Your HardwareStep 2. Install the Outside Antenna1. Outside omni antennas receive and send signals in a 360º radius. Yagi, or directional antennas work best when facing the direction of cellular phone towers. Mount the outside antenna as high as possible. If you are installing a Yagi antenna set it up facing the cellular tower in the area where you located the best signal source (see step 1 on the previous page).2. Make sure that the mounting area has at least a 12-inch radius clear of obstructions and other radiating elements.3. If the mounting area is prone to weak cellular signals or if the density of the roof and ceiling partially block the signal, the booster will operate at its default setting of 65 dB gain, be sure to place the outside antenna at least 75 feet from the inside antenna for best performance.4. Do not collocate antennas or operate the outside antenna with any other antenna or signal booster.5. Run the SC-400 cable from the outside antenna to the signal booster. Hand tighten the connectionIMPORTANT: For boosters enhancing T-Mobile’s AWS frequencies, the FCC has stated for consumer signal boosters operating as a xed station in the 1710 - 1755 MHz uplink 2110 - 2155 downlink bands, the users or installation manual must contain the 30 foot height restriction requirements per FCC 27.50(d)(4).Optional 1- Outside OmniOptional 2 - Outside YagiFusion5sSureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com
SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com 9Fusion5’s omni antennas come with equipment for mounting on a vertical wall. For best results the antenna should be mounted in an upright position.Step 1: Unscrew antenna from L-mounting bracket on antenna base with hands, or wrench, if needed.Step 2: Using vertical plate of bracket, mark position of desired placement with pencil or marker.Step 3: Unscrew nut on end of stucco screw and remove it along with lock washer and regular washer.Step 4: Place vertical plate into desired location and tap the screws head rst, along with sleeve, into stucco 1⁄2” to 5/8” deep into place.Step 5: In this order, place washer, lock washer and nut on each screw and tighten until secure. When tightening screw, sleeve will expand to secure plate. Screw antenna securely back onto horizontal plate.Installing Your HardwareNote: If desired surface for installation plate is wood or concrete, wood or masonry screws for L-plate will have to be purchased separately.
101. If your indoor antenna is a dome type, mount it on the ceiling in a central location.2. If your indoor antenna is a at panel, install it against a wall or surface projecting the area where you want reception. Point the antenna away from the outside antenna. To avoid interference stay a minimum distance of 3 feet from the panel antenna.3. Run the SC-400 cable from the inside antenna to the signal booster. Connect the inside antenna to the booster connector marked INSIDE (see page 13).4. Hand tighten the connection.Step 3. Install the Inside Antenna Inside antennas come in omni-directional (dome) and at panel versions. Installing Your HardwareNote: As you can see from the table above, acquiring the recommended inside and outside antenna separation optimizes coverage signicantly. Any reduced antenna separation reduces the booster’s coverage.Note: see next page for outside antenna installation details.Required Between Outside and Inside AntennaAntenna Separation Tableantenna separation40dB 5-6’45dB 15-20’50dB 50’55dB 60’65dB 75-80’72dB 100’-110’Amplier gain Min. separation (ad)Fusion5sOptional 1- Inside Dome Optional 2 - Inside PanelSureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com
SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com 11Amplier gain Min. separation (ad)Installing Your HardwareStep 3: Attach the N-Female connection from the interior antenna to the cable leading to the connector labeled INSIDE, on your booster.Step 4: Tighten xing nut to secure antenna (do not over-tighten). • Storage and transportation: Store and place in non-extreme room-temperature and dry environment • Attention: This antenna should not be used near open re or ameThe SC-222W multi-band plastic antenna is an omni-directional interior antenna that gathers signals from all sides. Range of antenna is dependent on three factors: 1) physical obstructions, 2) power generated by booster and 3) reception from outside signal received and distributed by outside antenna.Besides the antenna itself, parts include mounting equipment for either a at horizontal surface or a wall. It should be mounted in an upright position for best results. You can also install your interior antenna above the ceiling panel provided your ceiling isn’t made of a material that could obstruct signals from the booster.Step 1: Drill a 20mm diameter hole in the ceiling. The ceiling thickness should be 20mm, maximum.Step 2: Unscrew xing nut from antenna. Place antenna cable through hole. Screw the xing nut back onto antenna and cable on crawl space side of ceiling and fasten.
12Installing Your HardwareStep 4. Install the Signal Booster1. Select a location close to a working AC outlet. Do not expose the signal booster to excessive heat, direct sunlight, moisture, and airtight enclosures.2. If you’d like to mount the booster to a wall, mark location of screw tabs on the wall in the desired location3. Use supplied screws or appropriate screws for surface of mounting location and drill through screw tab holes on booster.4. Connect the outside antenna cable to the signal booster connector marked OUTSIDE. Hand-tighten the connection.5. Connect the inside antenna cable to the signal booster connector marked INSIDE. Hand-tighten the connection.6. Connect the AC power cord to the signal booster.7. Connect the plug on the other end of the 110V AC power outlet.8. Turn the booster’s power switch on.SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com
SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com 13Installing your HardwareBooster HardwareThe following image shows the key hardware components on the cellullar booster.Refer to this image as you install your Fusion5s kit components.The signal booster turns on automatically.Note: If the Power LED does not turn ON or the Alert LEDs continue to ash, (see PAGES 15-16).This booster is rated for 5-20V input voltage. DO NOT use the booster with a higher voltage power supply. This can damage the booster, cause personal injury, and void your warrantyPower Jack Power SwitchConnector to Inside Antenna 564 PCS 1900Uplink and DownlinkAWS 2100Uplink and DownlinkPowerOFF = normal operation.RED = AWS warning. Power o booster immediately.Green ON = booster receiving power.OFF = booster not receiving powerOFF = normal operation.RED = PCS warning.Power o booster immediately.LED123LTE 707 Uplink and DownlinkLTE 781 Uplink and DownlinkCellular 800Uplink and DownlinkOFF = normal operation.RED = LTE AT&T warning. Power o booster immediately.OFF = normal operation.RED = LTE Verizon warning. Power o booster immediately.OFF = normal operation.ON = Cellular warning.Power o booster immediately.Designation DescriptionN conector to inside antenna N conector to outside antenna
14Step 5. Congure Gain Settings1. Find the PCS, Cellular, LTE-A, LTE-V and AWS dials on top of the signal booster.2. Set the dials according to the coverage area and the distance between the indoor and outdoor antennas (see below).If you Want to Improve Coverage1. Find a location that receives a stronger signal and relocate the outside antenna to that location.2. Increase the distance between the outside and inside antennas.3. Be sure your signal booster’s dB gain is turned up to maximum gain on each dial. Installing Your HardwareNote: As you can see from the table above, acquiring the recommended indoor and outdoor antenna separation optimizes coverage signicantly. Any reduced antenna separation reduces the booster’s cellular signal capabilities.AlertLTE-A dB Gain dB Gain dB Gain dB Gain dB GainOFF OFF OFF OFF OFF39 39 40 47 4644 44 45 52 5149 49 50 57 5654 54 55 62 6159 59 60 67 6664 64 65 72 71AlertLTE-VAlertCELLULARAlertPCSAlertAWSIf Coverage Area is ...3000 - 6000 square feet 60 - 80 feet50 - 75 feet40 - 60 feet35 - 50 feet30 - 35 feet2000 - 4000 square feet1500 - 2000 square feet1000 -1500 square feet1000 square feet and belowAnd Antenna Separation is ... Set All Dial to ...65(default setting)60606060WARNING: Do not adjust the uplink and downlink dB attenuation settings more than 20dB. This could cause the booster to shut downSureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com
SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com 15TroubleshootingIn the event you encounter a problem, follow the suggestions below to resolve the issue.One of the red LEDs next to the dials on your signal booster is ashing red.Your signal booster restarted and shut down for 15 minutes, and is now shut down permanently.The red LED goes ON.The Power LED does not turn ONTurn down the dB gain on the dial until the light goes OFF or turns yellow.Be sure the inside panel antenna is facing away from the outside antenna.Use the recommended antenna separation:72dB: 100-110 ft. separation65dB: 75-80 ft. separation 55dB: 60 ft. separation 50dB: 50 ft. separation 45dB: 15-20 ft. separation 40dB: 5-6 ft. separation Signal booster has no powerAfter installing your signal booster system, you have no signal or reception.Verify that the booster switch is turned on.Connect the power supply to an alternate power source. Be sure the AC outlet is working and is not controlled by a wall switch that can cut power to the outlet. If the green POWER LED on the signal booster is OFF, return the power supply to SureCall. Contact tech support at 1-888- 365-6283 or support@surecall.com, or go to www.surecall.com and log on to online support to receive a Return Merchandise Authorization (RMA).Check the strength of the outside signal as close as you can to the outside antenna. (see instructions on page 7)Double-check all signal booster and antenna cable connections.Be sure your signal booster’s dB gain is turned up to full power on each dial. (see page14)Each SureCall signal booster is equipped with Auto Shutdown to prevent cell tower interference. The outside antenna may be too close to the cell tower. Try moving the antenna to a location that provides more separation. If you can’t attain enough separation try lowering the elevation of the antenna to decrease the signal from the tower.More antenna separation is needed. You can try lessening the signal by placing the outside antenna behind a structure or sheet metal barrier. You can also add an attenuator between the cable and booster connection to decrease the signal.Be sure the AC outlet is working and is not controlled by a wall switch that can cut power to the outlet.Problem ResolutionLED ashing yellow This means that the Automatic Gain Control (AGC) is adjusting which is part of the boosters normal operation
16SpecicationsProduct Name Fusion5s Uplink Frequency Range (MHz): 698-716 / 776 – 787 / 824-849 1850-1915 / 1710-1755 ( G Block Included ) 728-746 / 746 – 757 / 869-894 1930-1995 / 2110-2155 ( G Block Included )50 Ω72dB8 dBCDMA, WCDMA, GSM, EDGE, HSPA+, EVDO, LTE and all cellular standardsInput AC110V, 60 Hz; Output DC 12V1 Watt EIRPSC-400N Female (both ends )<25W3 LBRSNFUSION5SDownlink Frequency Range (MHz):Supported Standards:AC Input:Maximum Gain:Noise Figure:Input and Output Impedance:Maximum Output Power:Cable:RF Connectors:Power Consumption:Dimensions:Operation Temperature: -4ºF to +158ºFWeight:FCC (USA):9-1/4” x 6-3/8” x 1-3/8”IC:7784A-FUSION5S ICSureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.comYour signal booster has no power.Verify that the switch on the power supply is turned on and red LED is ON.Connect the power supply to an alternate power source.Be sure the power source is not controlled by a switch that can remove power from the outlet.Check the green POWER LED on the signal booster. If it is OFF, return the power supply to SureCall. Contact tech support at 1-888-365-6283 or support@surecall.com, or go to www.surecall.com and log on to online support to receive an RMA.The Alert LEDs ash after the initial activation period.The Alert LEDs continue to ashLower the dial above the blinking LED by 5dB (for example, from 65 to 60) and monitor the bars on your cell phone to see whether reception has improved.The singal booster shuts down automatically, and then restarts after 60 seconds. Turn down the PCS, Cellular or LTE/AWS dial that is oscillating dial that is to prevent the signal booster from shutting down automatically.Problem Resolution
SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com 17Kitting InformationKitting Information*All equivalent antennas and cables are suitable for use with the Fusion5s booster.Note: Due to the recent change of our company name from Cellphone-Mate (CM) to SureCall (SC) we have changed the prex on all of our antennas, cables and accessories from CM to SC-.
Three-Year Product WarrantySureCall warrants its products for three years from the date of purchase against defects in workmanship and/or materials. Specica-tions are subject to change. The three-year warranty only applies to products meeting the latest FCC Certication Guidelines stated on 2/20/2013 and going into eect April 30, 2014. A two-year warranty applies to any products manufactured before May 1, 2014.Products returned by customers must be in their original, un-modied condition, shipped in the original or protective packaging with proof-of-purchase documentation enclosed, and a Return Merchandise Authorization (RMA) number printed clearly on the outside of the shipping container. Buyers may obtain an RMA number for warranty returns by calling the SureCall Return Department toll-free at 1-888-365-6283. Any returns received by SureCall without an RMA number clearly printed on the outside of the shipping container will be returned to sender. In order to receive full credit for signal boosters, all accessories originally included in the signal booster box must be returned with the signal booster. (The Buyer does not need to include accessories sold in addition to the signal booster, such as antennas or cables.) This warranty does not apply to any product determined by SureCall to have been subjected to misuse, abuse, neglect, or mishandling that alters or damages the product’s physical or electronic properties.SureCall warrants to the Buyer that each of its products, when shipped, will be free from defects in material and workman-ship, and will perform in full accordance with applicable specications. The limit of liability under this warranty is, at SureCall’s option, to repair or replace any product or part thereof which was purchased up to THREE YEARS after May 1, 2014 or TWO YEARS for products purchased before May 1, 2014, as determined by examination by SureCall, prove defective in material and/or workmanship. Warranty returns must rst be authorized in writing by SureCall. Disassembly of any SureCall product by anyone other than an authorized representative of SureCall voids this warranty in its entirety. SureCall reserves the right to make changes in any of its products without incurring any obligation to make the same changes on previously delivered products. As a condition to the warranties provided for herein, the Buyer will prepay the shipping charges for all products returned to SureCall for repair, and SureCall will pay the return shipping with the exception of products returned from outside the United States, in which case the Buyer will pay the shipping charges. The Buyer will pay the cost of inspecting and testing any goods returned under the warranty or otherwise, which are found to meet the applicable specications or which are not defective or not covered by this warranty. Products sold by SureCall shall not be considered defective or non-conforming to the Buyer’s order if they satisfactorily fulll the performance requirements that were published in the product specication literature, or in accordance with samples provided by SureCall. This warranty shall not apply to any products or parts thereof which have been subject to accident, negligence, alteration, abuse, or misuse. SureCall makes no warranty whatsoever in respect to accessories or parts not supplied by it.18WarrantySureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com
Limitations of Warranty, Damages and Liability:EXCEPT AS EXPRESSLY SET FORTH HEREIN, THERE ARE NO WARRANTIES, CONDITIONS, GUARANTEES, OR REPRE-SENTATIONS AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHER WARRANTIES, CONDITIONS, GUARANTEES, OR REPRESENTATIONS, WHETHER EXPRESSED OR IMPLIED, IN LAW OR IN FACT, ORAL OR IN WRITING.SURECALL AGGREGATE LIABILITY IN DAMAGES OR OTHERWISE SHALL NOT EXCEED THE PAYMENT, IF ANY, RECEIVED BY CELLPHONE-MATE, INC. FOR THE UNIT OF PRODUCT OR SERVICE FURNISHED OR TO BE FURNISHED, AS THE CASE MAY BE, WHICH IS THE SUBJECT OF CLAIM OR DISPUTE. IN NO EVENT SHALL SURECALL BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, HOWSOEVER CAUSED. All matters regarding this warranty shall be interpreted in accordance with the laws of the State of California, and any controversy that cannot be settled directly shall be settled by arbitration in California in accordance with the rules then prevailing of the American Arbitration Associa-tion, and judgment upon the award rendered may be entered in any court having jurisdiction thereof. If one or more provisions provided herein are held to be invalid or unenforceable under applicable law, then such provision shall be ineective and excluded to the extent of such invalidity or unenforceability without aecting in any way the remaining provisions hereof.SAFETY INFORMATIONThis is a CONSUMER device.BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider. You MUST operate this device with approved antennas and cables as specied by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person. You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider.WARNING: E911 location information may not be provided or may be inaccurate for calls served BY USING THIS DEVICE.48346 Milmont DriveFremont, California 94538USA888.365.6283Fax: 510.996.7250www.surecall.comSureCall has made a good faith eort to ensure the accuracy of the information in this document and disclaims the implied warranties of merchantability and tness for a particular purpose and makes no express warranties, except as may be stated in its written agreement with and for its customers.SureCall shall not be held liable to anyone for any indirect, special or consequential damages due to omissions or errors. The information and specications in this document are subject to change without notice. © 2014. All Rights Reserved. All trademarks and registered trademarks are the property of their respective owners.SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com 19Warranty
SureCall | 48346 Milmont Dirve, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.comBEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider.You MUST operate this device with approved antennas and cables as specied by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person. You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider.WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device.This device may be operated ONLY in a xed location for in-building use.This is a CONSUMER device.Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • C onn ect th e equ ipm ent int o an ou tl e t on a ci rc u it d i ffe r en t fro m tha t to wh ich the re ce i ve r is co n ne cte d. • Consult the dealer or an experienced radio/TV technician for help.FCC 27.50(d)(4) Statement: Fixed, mobile and portable (hand-held) stations operating in the 1720-1755 MHz band are limited 1 Watt EIRP. Fixed stations operating in this band are limited to a maximum antenna height of 10 meters above ground. Mobile and portable stations operating in this band must employ a means for limiting power to the minimum necessary for successful communications.SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com

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