Cellphone Mate SureCall FUSION5S-X20 5 Band Cellular in Building Booster User Manual

Download:
Mirror Download [FCC.gov]
Document ID	3796881
Application ID	XOHrmQl3s7z1bwp5bxlVnA==
Document Description	Users Manual
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	227.33kB (2841603 bits)
Date Submitted	2018-03-27 00:00:00
Date Available	2018-03-27 00:00:00
Creation Date	2018-03-22 16:31:37
Producing Software	Adobe PDF Library 15.0
Document Lastmod	2018-03-22 16:31:53
Document Title	Users Manual
Document Creator	Adobe InDesign CC 2017 (Macintosh)

Fusion5X 2.0
™
Voice and 4G LTE Signal Booster Kit for Large Buildings
User Guide
v31518
Thank you for purchasing SureCall’s Fusion5X 2.0 cellular signal booster kit. Fusion5X 2.0 was
specifically designed to eliminate frustrations over dropped calls, limited range and slow data rates by
amplifying incoming and outgoing cellular signals in buildings up to 20,000 square feet.
The Fusion5X 2.0 provides enhanced cellular signals for multi-carrier voice and 4G LTE data.
If you have any questions during setup, please reach out to our US-based experienced support
technicians:
Call: 1-888-365-6283
Email: support@surecall.com
Or, visit: www.surecall.com/support
Watch
installation,
optimization and
troubleshooting
techniques in
our SureCall
University
YouTube
channel
@SureCall
Stay up to date
with all things
SureCall
SureCall | 1-888-365-6283 | support@surecall.com | www.surecall.com
Table of Contents
TABLE OF CONTENTS
HOW IT WORKS...................................................................................................................4
PACKAGE CONTENTS.........................................................................................................4
BEFORE INSTALLATION......................................................................................................7
Installation Overview....................................................................................................... 7
INSTALLATION.....................................................................................................................8
Step 1. Find the area with the Strongest Signal ............................................................. 8
Step 2. Install the Outdoor Antenna................................................................................ 9
Option A: Outdoor Omni Antenna................................................................................... 9
Option B: Outdoor Yagi Antenna.................................................................................. 11
Step 3. Install Indoor Antenna(s) ................................................................................. 12
Option A: Indoor Dome Antenna(s).............................................................................. 12
Option B: Indoor Ultra Thin™ Antenna........................................................................... 14
Option C: Indoor Panel Antenna................................................................................... 16
Step 4. Install the Signal Booster.................................................................................. 18
IF YOU WANT TO IMPROVE PERFORMANCE.................................................................19
LED INFORMATION............................................................................................................20
TROUBLESHOOTING........................................................................................................21
SPECIFICATIONS...............................................................................................................22
Kitting Information......................................................................................................... 23
WARRANTY........................................................................................................................24
Three-Year Product Warranty....................................................................................... 24
CONSUMER GUIDELINES.................................................................................................25
SureCall | 1-888-365-6283 | support@surecall.com | www.surecall.com
How It Works
HOW IT WORKS
SureCall’s Fusion5X 2.0 is a high-quality bidirectional signal booster that enhances cellular signals to
areas that are prone to weak cellular coverage.
Fusion5X 2.0 works with two types of antennas:

An outdoor antenna that communicates with the cell tower.

One or more indoor antennas that communicates with your cell phone.
Signals sent from a cell tower are received by the outdoor antenna, amplified by the booster and then
sent to your phone via the indoor antenna. When your phone transmits, the signal is sent to the indoor
antenna, and then sent to the cell tower via the outdoor antenna.
 Outdoor Antenna
 Indoor Antenna
PACKAGE CONTENTS
1. Unpack all package contents. For missing or damaged items, contact your reseller.
2. Turn over the signal booster and record the model and serial number for reference:
Serial #: ________________________________________________________________________________
Purchase Date: __________________________________________________________________________
Keep the carton and packing material to store the product in case you need to return it.
SureCall | 1-888-365-6283 | support@surecall.com | www.surecall.com
Package Contents
Fusion5X 2.0 signal booster kits are available with the following:
•
One SureCall Fusion5X 2.0 booster with mounting hardware and power supply
•
One outdoor antenna (either Omni or Yagi)
•
One or more indoor antennas (either Dome, Ultra Thin, or Panel)
•
•
•
One SC-400 low-loss coax cable to connect outdoor antenna to booster
One cable or cabling set per indoor antenna (to connect antennas to signal booster)
Also included with kits with multiple indoor antennas, one cable splitter and 30 ft. cable (splitter
joins multiple indoor cables leading to booster then connects to booster via 30 ft SC400 cable)
Booster			
Outside Antenna (options)
Fusion5X 2.0
Outside Cable		
Omni (x1)
Inside Antenna (options)
75 ft cable – SC-400
Dome(s)
Yagi (x1)
Ultra Thin(s)
Panel(s)
Inside Cabling (options)		
Splitter + 30 ft cable – SC400 75 ft cable – SC-400
(for multiple antenna kits)
Model number
Model name
Outside Inside
Antenna Antenna(s)
SC-Fusion5X2-OD
SC-Fusion5X2-O4D
SC-Fusion5X2-OP
SC-Fusion5X2-O4P
SC-Fusion5X2-YD
SC-Fusion5X2-Y4D
SC-Fusion5X2-YP
SC-Fusion5X2-Y4P
SC-Fusion5X2-OU
SC-Fusion5X2-O4U
SC-Fusion5X2-YU
SC-Fusion5X2-Y4U
Fusion5X 2.0 Omni / Dome
Fusion5X 2.0 Omni / 4 Dome
Fusion5X 2.0 Omni / Panel
Fusion5X 2.0 Omni / 4 Panel
Fusion5X 2.0 Yagi / Dome
Fusion5X 2.0 Yagi / 4 Dome
Fusion5X 2.0 Yagi / Panel
Fusion5X 2.0 Yagi / 4 Panel
Fusion5X 2.0 Omni / Ultra Thin
Fusion5X 2.0 Omni / 4 Ultra Thin
Fusion5X 2.0 Yagi / Ultra Thin
Fusion5X 2.0 Yagi / 4 Ultra Thin
(1) Omni
(1) Omni
(1) Omni
(1) Omni
(1) Yagi
(1) Yagi
(1) Yagi
(1) Yagi
(1) Omni
(1) Omni
(1) Yagi
(1) Yagi
(1) Dome
(4) Dome
(1) Panel
(4) Panel
(1) Dome
(4) Dome
(1) Panel
(4) Panel
(1) Ultra Thin
(4) Ultra Thin
(1) Ultra Thin
(4) Ultra Thin
50  ft cable – SC-240
(x2) with connector
Outside Cable Inside Cable
Splitter & Qty Type # Connector
SC400
cable
1 SC400
4 SC400
1 SC400
8 SC240
1 SC400
4 SC400
2 SC240
8 SC240
1 SC400
8 SC240
2 SC240
8 SC240
SureCall | 1-888-365-6283 | support@surecall.com | www.surecall.com
Package Contents
Note: Fusion5X 2.0 is available in kits that use the following antenna options based on your particular
needs.
Antenna Type
Model No.
Usage Coverage
Outdoor omnidirectional
antenna
SC-288W
Omni antennas are the ideal solution
for sending/receiving signal from all
directions.
SC-230W
The Yagi antenna is a higher gain
solution ideal for low signal locations
where the antenna can be aimed to
your closest tower.
SC-222W
The dome antenna, generally
ceiling-mounted, is omni-directional,
sending/receiving signal in all
directions indoors.
SC-228W
SureCall’s Ultra Thin higher gain
ceiling mount antenna is omnidirectional, sending/receiving signal
in all directions indoors.
SC-248W
The panel antenna, generally wallmounted, provide directional indoor
coverage.
Outside Antenna Options
2-3 dBi / 3-4 dBi
Outdoor
directional Yagi
antenna
8 dBi
Inside Antenna Options
Indoor omnidirectional
dome antenna
2 dBi / 5 dBi
Indoor Omnidirectional Ultra
Thin™ antenna
3.5 dBi / 7.5 dBi
Indoor
directional
panel antenna
7 dBi / 10 dBi
H. beamwidth: 120°; V beamwidth: 100°
SureCall | 1-888-365-6283 | support@surecall.com | www.surecall.com
Before Installation
BEFORE INSTALLATION
•
Make sure you have positioned the booster close enough to an existing electrical outlet.
•
Make sure you have sufficient cable length between proposed outdoor antenna location and
booster connector.
•
Make sure you have sufficient separation between outdoor antenna and indoor antennas. At least
75 ft. is recommended for best performance.
Antenna Separation
Required distance between
indoor & outdoor antennas
Ant
nn
ti
ara
aS
Outdoor/ Indoor Antenna Separation
on
A minimum of 75 ft. of separation between
the outdoor antenna and indoor antennas
is recommended for best performance.
Reducing antenna separation will reduce
the coverage provided by the booster
and generally, additional separation will
provide better performance.
Antenna Aiming
•
For kits that use directional antennas (outside or inside), the
directional antenna(s) should be oriented in a way that they do
not “face” the other antenna (see “Antenna Aiming” Diagram).
OK
Installation Overview
Step 1. Find the outside area that has the strongest signal. (See page 8).
Step 2. Install the outdoor antenna in the area identified in step 1. (See “”).
Step 3. Install the indoor antennas where increased signal is needed. (See page 12).
Step 4. Mount the signal booster, connect the outdoor and indoor antenna cables to the signal
booster, and connect the booster to an AC power source. (See page 18).
SureCall | 1-888-365-6283 | support@surecall.com | www.surecall.com
Installation
INSTALLATION
Step 1. Find the area with the Strongest Signal
Using your phone, identify the outside location with the strongest signal for placement of your outside
antenna. Generally, this is found above the roofline on the side facing your nearest cell tower and as
high as possible – where the antenna can ‘see’ your cell tower. To find the location of your carrier’s
closest cell tower, go to www.antennasearch.com.
The coverage area that the booster provides is directly related to the strength of incoming signal
received by the outdoor antenna. Mounting the outside antenna where the signal is the strongest
will provide the best results. Please note, if signal is extremely weak where the outside antenna is
installed, indoor coverage will be limited.
Note that Bars are not always a reliable measure of signal. The best way to confirm signal coverage is
the ability to place and hold a call.
Putting your phone in Field Test mode will also indicate what level of decibels (dB) your phone is
currently receiving. Decibels are measured in the negatives, and a score closer to zero indicates you
have a better signal. A signal of -120 dB indicates you have no service, while a score of about -50 dB
means you have excellent signal strength.
For specific dB signal measurements, use the methods below.
Signal Strength
Poor
Good
-60 dB
-50 dB
Internet: Go to: www.speedtest.net to test your 3G and 4G data rates.
-70 dB
Android devices: download the app “Network Signal Info” in the Google Play store.
•
-80 dB
•
-90 dB
Apple iPhones: Dial *3001#12345#* and press Call. In the top-left corner, a dB number appears
instead of bars.
-100 dB
•
Excellent
SureCall | 1-888-365-6283 | support@surecall.com | www.surecall.com
Installation
Step 2. Install the Outdoor Antenna
After identifying the area of strongest signal, choose the surface where you will mount your outside
antenna.
The location should allow for sufficient separation between the outside antenna and inside antennas. The
minimum separating distance recommended for this booster is 75 Ft. Vertical separation is preferred as it
is more effective than horizontal separation. See “Antenna Separation” on page 7
Your Fusion5X 2.0 kit comes with one of two available outside antennas
a.
An omni antenna
b.
A directional Yagi antenna
Before proceeding, please note:
For either antenna option, mount the outside antenna in the location identified in step 1 above the
roofline and as high as possible. Ensure that the mounting area has at least a 3-ft radius clear of
obstructions and other radiating elements.
Always orient directional antennas to point away from other system antennas (see illustration,
“Antenna Aiming” on page 7).
IMPORTANT: Do not collocate antennas or operate the outdoor antenna with any other antenna or signal booster.
Option A: Outdoor Omni Antenna
The omni antenna is omni-directional, which receives and sends signals in a 360º
radius. The provided hardware allow for either a surface mount or pole-mount.
For best performance, be sure to place the outdoor antenna at least 75 feet from
the indoor antennas.
Place the antenna as high as possible. Make sure that the mounting area has
at least a 36-inch radius clear of obstructions and other radiating elements. The
antenna should be mounted in an upright position. See illustration.
Omni antenna with
surface mount
hardware
Pole-mount
hardware
SureCall | 1-888-365-6283 | support@surecall.com | www.surecall.com
Installation
To mount antenna to a vertical surface:
1. Using vertical plate of L-bracket, mark position of desired placement.
2. Place vertical L-bracket into desired location and tap the screws, head first, along with sleeve, into
stucco 1/2 to 5/8 inches deep into place. (Note: Alternate screws may be required for different
surfaces such as wood or concrete.)
3. In this order, place washer, lock washer and nut on each screw and tighten until secure. When
tightening screw, sleeve will expand to secure plate.
4. Use provided screws to secure antenna base onto horizontal plate.
5. Connect antenna to cable connector for the outdoor cable provided with your kit and run along
route to planned location of your booster.
Outdoor Omni
Outdoor
Cable
L-Bracket
Screws
10
Nuts &
Washers
Anchors /
Sleeves
Cable
SureCall | 1-888-365-6283 | support@surecall.com | www.surecall.com
Planned
booster
location
Installation
Option B: Outdoor Yagi Antenna
Before installing a Yagi directional antenna, note that the antenna
should be mounted on a pole or pipe (not provided), at the highest
possible location above the roofline where the antenna can “see” your
cell tower. Mount horizontally, aimed in the direction of your nearest
cell tower. To find the location of your carrier’s closest cell tower, go to
www.antennasearch.com.
Ensure that the mounting area has at least a 3-ft radius clear of
obstructions and other radiating elements and orient the antenna with the
drip hole at the bottom.
Once you have identified your install location, assemble the u-bolt, bracket,
nuts and washers onto a pole or pipe as shown in the illustration. Keep the
connections loose enough to allow the antenna to rotate until the optimum
direction is found.
Once the outside antenna is secured to a pipe or pole, Connect antenna
to cable connector for the outdoor cable provided with your kit and run
along route to planned location of your booster.
Outdoor Yagi
Nut
U-bolt
Washer Bracket
Outdoor
Cable
Planned
booster
location
Drip Hole
Low-Loss
Outdoor
Cable
Mounting
pole not
provided
SureCall | 1-888-365-6283 | support@surecall.com | www.surecall.com
11
Installation
Step 3. Install Indoor Antenna(s)
Indoor antennas for the Fusion5X 2.0 are omni-directional ceiling mount antennas. One indoor cable
or pair of cables is provided per antenna. For kits with multiple antennas, a cable splitter and joining
30ft cable is also supplied.
•
•
For indoor dome antennas, mount on a ceiling in a central location where signal is needed.
For indoor panel antennas, mount on a wall that faces in the direction signal is needed.
Option A: Indoor Dome Antenna(s)
The SC-222W wideband antenna is an omni-directional interior antenna that gathers and sends
signals from all sides. Range of antenna is dependent on three factors:
1. Physical obstructions
2. Power generated by booster
3. Signal level received by the outdoor antenna
Besides the antenna itself, parts include mounting equipment. It should
be mounted on a ceiling pointed down and in a central location for best
results. You can also install your interior antenna above the ceiling panel
provided there are not materials that could obstruct signals.
Outdoor Antenna
Inside
Cable
Indoor Antenna
Outdoor
Cable
INDOOR
LOW-LOSS
CABLE
Planned
booster
location
RF CABLE
THREADED MOUNT
PLASTIC NUT
CEILING
12
SureCall | 1-888-365-6283 | support@surecall.com | www.surecall.com
Installation
For Each Antenna:
1.
Drill a 20 mm diameter hole in the ceiling. The ceiling thickness should be 20 mm, maximum.
2.
Unscrew fixing nut from antenna. Place antenna cable through hole. Screw the fixing nut back
onto antenna and cable on crawl space side of ceiling and fasten.
3.
Tighten fixing nut to secure antenna (do not over-tighten).
For kits with a single indoor antenna:
4.
Connect female antenna connector to a the indoor antenna cable provided with your kit and run
along route toward the planned location of your booster.
For kits with multiple indoor antennas:
4.
Connect each indoor antenna to a the appropriate indoor antenna cable provided with your kit
and run along route toward the planned location of your booster. Join all cables to provided
cable splitter.
5.
Connect one end of the 30 ft provided cable to the remaining port of the cable splitter labeled
INPUT and route cable to the planned location of your booster.
Note: Be sure to provide enough separation from outdoor antenna (at least 75 ft. is recommended).
Important: Storage and transportation: Store and place in non-extreme roomtemperature and dry environment This antenna should not be used
near open fire or flame.
Splitter + 30 ft cable
(for multiple antenna kits)
Outdoor Antenna
4-Way Splitter
Indoor Antenna
Outdoor
Cable
Splitter
Cable
Planned
booster
location
Indoor
Cables
Indoor Antenna
SureCall | 1-888-365-6283 | support@surecall.com | www.surecall.com
13
Installation
Option B: Indoor Ultra Thin™ Antenna
The SC-288W wideband antenna is an omni-directional interior
antenna that gathers and sends signals from all sides. Besides the
antenna itself, parts include mounting options for an install that is
accessible by crawl space or one that is not. Optimally, It should be
located central to where signal is needed with minimal obstacles.
The range of this antenna is dependent on three factors:
1. Physical obstructions
2. Power generated by booster
3. Signal level received by the outdoor antenna
INDOOR
CABLE
For Each Antenna:
If accessible by crawl space:
1.
Drill a 20 mm diameter hole in the ceiling. The size
should be large enough to allow the antenna’s plastic
cable base to pass through.
2.
Place antenna cable through hole.
3.
From crawl space, screw the fixing nut onto antenna
and fasten around the threaded plastic cable base.
RF ANTENNA
CABLE
THREADED MOUNT
THREADED NUT
CEILING
If not accessible by crawl space, a metal bracket mount has been provided along with instructions for
this mounting option.
14
SureCall | 1-888-365-6283 | support@surecall.com | www.surecall.com
Installation
For kits with a single indoor antenna:
4.
Connect female antenna connector to a the indoor antenna cabling provided with your kit and
run along route toward the planned location of your booster.
For kits with multiple indoor antennas:
1.
Connect each indoor antenna to the cabling provided with
your kit and run along route toward the planned location of
your booster. Join all cables to provided cable splitter.
2.
Connect one end of the 30 ft provided cable to the
remaining port of the cable splitter labeled INPUT and route
cable to the planned location of your booster.
Note: Be sure to provide enough separation from outdoor
antenna (at least 75 ft. is recommended).
Single / Multiple Antennas
Booster
SC400 30’
cable
Splitter
SC240 50’
cable
Connector
SC240 50’
cable
Antenna
Splitter
Indoor Antenna
Outdoor
Cable
Splitter
Cable
Planned
booster
location
Cable
Connectors
Indoor
Cables
Indoor Antenna
Important: Storage and transportation: Store and place in non-extreme room-temperature and dry
environment This antenna should not be used near open fire or flame.
SureCall | 1-888-365-6283 | support@surecall.com | www.surecall.com
15
Installation
Option C: Indoor Panel Antenna
The provided panel antennas are multi-band directional antennas with a 120˚ reach. They should be
mounted facing the area signal is needed. It is also important that they do not point toward the outdoor
antenna. Range of antenna is dependent on three factors:
1. Physical obstructions
2. Power generated by booster
3. Signal level received by the outdoor antenna
Besides the antenna itself, parts include mounting equipment for a flat
horizontal surface. You can also install your interior antenna behind a wall
provided there are not materials that could obstruct signals.
For Each Indoor Panel Antenna:
1. Choose location for mounting antenna on vertical surface. Ideal height off the ground or floor
should be the approximate height of regular cell phone use.
2. Using plate, mark position of desired screw placement with pencil or marker.
3. Screw mounting plate into place with the slide panel protruding towards you. 
4. Slide antenna securely onto mounting plate.
For kits with a single indoor antenna:
4.
Connect female antenna connector to the indoor antenna cable(s) provided with your kit and run
along route toward the planned location of your booster.
For kits with multiple indoor antennas:
5.
Connect each indoor antenna to indoor antenna cabling
provided with your kit and run along route toward the planned
location of your booster. Join all cables to provided cable splitter.
6.
Connect one end of the 30 ft provided cable to the remaining
port of the cable splitter labeled INPUT and route cable to the
planned location of your booster.
Splitter + 30 ft cable
(for multiple antenna kits)
Note: Be sure to provide enough separation from outdoor antenna (at least 75 ft. is recommended).
Important: Storage and transportation: Store and place in non-extreme room-temperature and dry environment
This antenna should not be used near open fire or flame.
Fixed stations operating in the 1710-1755 MHz bands are limited to a maximum antenna height of 10
meters above ground.
16
SureCall | 1-888-365-6283 | support@surecall.com | www.surecall.com
Installation
Outdoor Antenna
Splitter
Outdoor
Cable
Splitter
Cable
Planned
booster
location
RF CABLE
SCREWS
Indoor Panel
Cable
Connectors
Indoor
Cables
MOUNTING PLATE
INDOOR
CABLE
Indoor Panel
SureCall | 1-888-365-6283 | support@surecall.com | www.surecall.com
17
Installation
Step 4. Install the Signal Booster
1. When placing the booster, select a location close to a working AC outlet. Do not expose the signal
booster to excessive heat, direct sunlight, moisture, and airtight enclosures.
2. If you’d like to mount the booster to a wall, mark location of screw tabs on the wall in the desired
location. Use supplied screws or appropriate screws for surface of mounting location and drill
through screw tab holes on booster.
3. Connect the outdoor antenna cable to the signal booster connector port marked OUTSIDE and
hand-tighten the connection.
4. Connect the cable coming from the indoor antenna or from antenna’s cable splitter to the booster
port marked INSIDE and hand-tighten the connection.
5. Connect the AC power cord to the signal booster.
6. Connect the plug on the other end of the 110V AC power outlet.
7. Turn the booster’s power switch on.
N connector to
indoor antennas
Power
Jack
Power
Switch
Screw tabs
N connector
to outside antenna
18
SureCall | 1-888-365-6283 | support@surecall.com | www.surecall.com
Installation
Outdoor Antenna
Splitter
Indoor Antenna
Outdoor
Cable
Splitter
Cable
Fusion5x 2.0
Indoor
Cables
Power Supply
Indoor Antenna
IF YOU WANT TO IMPROVE PERFORMANCE
1. Find a location that receives a stronger signal and relocate the outdoor antenna to that location.
2. Increase the distance between the outdoor and indoor antennas.
3. Visit www.surecall.com/support for installation tips, guides or to request support.
Note: This booster is rated for 5-20V input voltage. DO NOT use the booster with a higher voltage power supply.
This can damage the booster, cause personal injury and void your warranty.
SureCall | 1-888-365-6283 | support@surecall.com | www.surecall.com
19
Installation
When reading the alert LEDs on your booster, please
note the following information:
•
Only the presence of red or yellow LEDs
indicate the presence of an unresolved issue.
Note that bars are not always a reliable measure
of signal. The best way to confirm signal
coverage is the ability to place and hold a call.
•
LED INFORMATION
LED
Color
LED
Condition
Indication / Resolution
Green
Solid
Indicates that the frequency band is in use. This is part of normal operation.
Green
Flashing
Indicates that the booster is functioning properly by using Automatic Gain Control (AGC)
technology to stabilize the signal entering your booster from the outside antenna. This is
part of normal operation.
Yellow
Flashing
Indicates that additional separation is recommended between the inside and outside
antennas to optimize performance.
Increased vertical separation is more effective than horizontal separation. If your booster
kit uses two directional antennas (example: outside Yagi antenna and inside panel
antenna), ensure that they are facing away from one another.
Yellow /
Red
Alternately
Flashing
This status appears when your booster is experiencing feedback. To resolve this additional
separation is needed between the inside and outside antennas to ensure the frequency
band will not shut-down.
Increased vertical separation is more effective than horizontal separation. If your booster
kit uses two directional antennas (example: outside Yagi antenna and inside panel
antenna), ensure that they are facing away from one another.
Red
Flashing
The frequency band will shut-down due to too much signal entering the booster, causing it
to over-power. To resolve, you can:
1. For kits using an OMNI outside antenna, relocate the outside antenna to a location
where the signal is weaker.
2. For kits using a YAGI outside antenna, turn the antenna in short increments away from
the signal source.
3. Add an inline attenuator to the cable coming into the outside port of the booster.
4. For boosters with manual gain dials or switches, though not desirable as amplification
will not be optimum, lower the dB gain setting in small increments until the light turns
green.
20
SureCall | 1-888-365-6283 | support@surecall.com | www.surecall.com
Troubleshooting
TROUBLESHOOTING
Problem
Resolution
Signal booster
has no power
Verify that the booster switch is turned on.
Be sure the power source is not controlled by a switch that can remove power from the outlet by
connecting to an alternate power source.
Check the POWER LED on the signal booster. If it is OFF. Contact tech support at:
1-888-365-6283 or support@surecall.com, or go to www.surecall.com/support to contact a
representative.
After installing
your booster
system,
coverage has
not improved.
Verify that cable connections are tightly fitted to the booster and antennas.
Check the installation of your outdoor antenna. Ensure that the mounting area is clear of
obstructions and other radiating elements.
For kits that use a directional Yagi antenna, verify that the antenna is properly aimed in the
direction of your carrier’s closest cell tower.
Check the outdoor signal strength at the site the outdoor antenna. If signal level is low, your
resulting coverage will be limited.
Remember that Bars are not always a reliable measure of signal. The best way to confirm signal
coverage is the ability to place and hold a call.
SureCall | 1-888-365-6283 | support@surecall.com | www.surecall.com
21
Specifications
SPECIFICATIONS
Fusion5X 2.0 Specifications
Uplink Frequency Range (MHz):
698–716 / 776–787 / 824–849 / 1850–1915 / 1710–1755 (G Block Included)
Downlink Frequency Range (MHz):
728–746 / 746–757 / 869–894 / 1930–1995 / 2110–2155 (G Block Included)
Input / Output Impedance:
50 Ω
Maximum Gain:
72 dB
Noise Figure:
8 dB
Supported Standards:
CDMA, WCDMA, GSM, EDGE, HSPA+, EVDO, LTE and all cellular standards
AC Input:
Input AC 110 V, 60 Hz / Output DC 12 V
Maximum Output Power:
1 Watt EIRP
Downlink Power:
+16 dBm
Cable:
SC-400 / SC-240
RF Connectors:
N Female (both ends )
Power Consumption:
<25W
Operation Temperature:
-4º F to +158º F
Dimensions:
9.25 x 6.375 x 1.375 inches
Weight:
4.25 lbs
FCC:
RSNFUSION5S-X20
IC:
7784A-FUSIONX
Note: The term “IC” before the radio certification number only signifies that Industry Canada technical specifications
were met.
15.105 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Warning: Any

product modifications that use unauthorized antennas, cables, and/or coupling devices are
prohibited by the FCC. Contact FCC for details: 1-888-CALL-FCC. Changes or modifications not
expressly approved by SureCall could void the user’s authority to operate the equipment.
22
SureCall | 1-888-365-6283 | support@surecall.com | www.surecall.com
Specifications
Kitting Information
Component
Prod No. Description
Gain/Loss
LTE-A
LTE-V
800MHz
1900MHz
1700MHz\2100MHz
Outdoor
Antenna*
SC288W
3dBi
3dBi
3dBi
4dBi
4dBi\4dBi
SC230W
10dBi
10dBi
10dBi
10dBi
10dBi\10dBi
Outdoor
Cable*
SC240-40FN; 40Feet
3.52dB
3.52dB
3.98dB
6.52dB
6.12dB\6.92dB
SC400-75NN; 75Feet
4.22dB
4.22dB
4.41dB
6.17dB
5.8dB\6.54dB
SC240-20FN; 20Feet
2.06dB
2.06dB
2.29dB
3.56dB
3.36dB\3.76dB
SC400-20NN; 20Feet
1.57dB
1.57dB
1.62dB
2.09dB
1.99dB\2.18dB
SC400-30NN; 30Feet
2.05dB
2.05dB
2.12dB
2.83dB
2.68dB\2.98dB
SC400-50NN; 50Feet
3.01dB
3.01dB
3.14dB
4.31dB
4.07 dB \4.56dB
SC400-75NN; 75Feet
4.22dB
4.22dB
4.41dB
6.17dB
5.8dB \6.54dB
SC222W
3dBi
3dBi
3dBi
6dBi
6dBi\6dBi
SC228W
3.5dBi
3.5dBi
3.5dBi
7.5dBi
7.5dBi\7.5dBi
SC248W
7dBi
7dBi
7dBi
10dBi
10dBi\10dBi
SC-WS-2
-3.5dB
-3.5dB
-3.5dB
-3.5dB
-3.5dB
SC-WS-4
-6.5dB
-6.5dB
-6.5dB
-6.5dB
-6.5dB
Indoor
Cable*
Indoor
Antenna*
Four splitter
* All equivalent antennas and cables are suitable for use with the Fusion5x 2.0 booster.
Note1: One Indoor Antenna Kit
Component
Outdoor Antenna
Outdoor Cable
Indoor Cable
Indoor Antenna
Prod NO. Description
SC230W
SC240-40FN; 40Feet
SC400-75NN; 75Feet
SC222W
Quantity
1pcs
1pcs
1pcs
1pcs
Notes
40 Feet or longer
75 Feet or longer
SC222W or other antenna with gain lower than SC222W
* All equivalent antennas and cables are suitable for use with the Fusion5x 2.0
Note2: Dual Indoor Antenna Kit
Component
Outdoor Antenna
Outdoor Cable
Indoor Cable
Splitter
Cable After Splitting
Indoor Antenna
Prod NO. Description
SC230W
SC240-40FN; 40Feet
SC400-20NN; 20Feet
SC-WS-2
SC400-50NN; 50Feet
SC248W
Quantity
1pcs
1pcs
1pcs
1pcs
2pcs
2pcs
Notes
40 Feet or longer
20 Feet or longer
50 Feet or longer
SC248W or other antenna with gain lower than SC248W
* All equivalent antennas and cables are suitable for use with the Fusion5x 2.0
Note3: Four Indoor Antenna Kit
Component
Outdoor Antenna
Outdoor Cable
Indoor Cable
Splitter
Cable After Splitting
Indoor Antenna
Prod NO. Description
SC230W
SC240-40FN; 40Feet
SC400-20NN; 20Feet
SC-WS-4
SC400-50NN; 50Feet
SC248W
Quantity
1pcs
1pcs
1pcs
1pcs
4pcs
4pcs
Notes
40 Feet or longer
20 Feet or longer
50 Feet or longer
SC248W or other antenna with gain lower than SC248W
* All equivalent antennas and cables are suitable for use with the Fusion5x 2.0
Note4 Multiple Indoor antenna kit is also an option.
SureCall | 1-888-365-6283 | support@surecall.com | www.surecall.com
23
Warranty
WARRANTY
Three-Year Product Warranty
To activate your three-year manufacturer’s warranty, register your booster at www.SureCall.com
SureCall warrants its products for three years from the date of purchase against defects in workmanship and/or materials.
Specifications are subject to change. The three-year warranty only applies to products meeting the latest FCC Certification
Guidelines stated on 2/20/2013 and going into effect April 30, 2014. A two-year warranty applies to any products manufactured
before May 1, 2014.
Products returned by customers must be in their original, un-modified condition, shipped in the original or protective packaging
with proof-of-purchase documentation enclosed, and a Return Merchandise Authorization (RMA) number printed clearly on
the outside of the shipping container.
Buyers may obtain an RMA number for warranty returns by calling the SureCall Return Department toll-free at 1-888-365-6283.
Any returns received by SureCall without an RMA number clearly printed on the outside of the shipping container will be
returned to sender. In order to receive full credit for signal boosters, all accessories originally included in the signal booster
box must be returned with the signal booster. (The Buyer does not need to include accessories sold in addition to the signal
booster, such as antennas or cables.)
This warranty does not apply to any product determined by SureCall to have been subjected to misuse, abuse, neglect, or
mishandling that alters or damages the product’s physical or electronic properties.
SureCall warrants to the Buyer that each of its products, when shipped, will be free from defects in material and workmanship,
and will perform in full accordance with applicable specifications. The limit of liability under this warranty is, at SureCall’s
option, to repair or replace any product or part thereof which was purchased up to THREE YEARS after May 1, 2014 or TWO
YEARS for products purchased before May 1, 2014, as determined by examination by SureCall, prove defective in material
and/or workmanship. Warranty returns must first be authorized in writing by SureCall. Disassembly of any SureCall product
by anyone other than an authorized representative of SureCall voids this warranty in its entirety. SureCall reserves the right
to make changes in any of its products without incurring any obligation to make the same changes on previously delivered
products.
As a condition to the warranties provided for herein, the Buyer will prepay the shipping charges for all products returned to
SureCall for repair, and SureCall will pay the return shipping with the exception of products returned from outside the United
States, in which case the Buyer will pay the shipping charges.
The Buyer will pay the cost of inspecting and testing any goods returned under the warranty or otherwise, which are found to
meet the applicable specifications or which are not defective or not covered by this warranty.
Products sold by SureCall shall not be considered defective or non-conforming to the Buyer’s order if they satisfactorily fulfill
the performance requirements that were published in the product specification literature, or in accordance with samples
provided by SureCall. This warranty shall not apply to any products or parts thereof which have been subject to accident,
negligence, alteration, abuse, or misuse. SureCall makes no warranty whatsoever in respect to accessories or parts not
supplied by it.
Limitations of Warranty, Damages and Liability:
EXCEPT AS EXPRESSLY SET FORTH HEREIN, THERE ARE NO WARRANTIES, CONDITIONS, GUARANTEES, OR
REPRESENTATIONS AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHER WARRANTIES,
CONDITIONS, GUARANTEES, OR REPRESENTATIONS, WHETHER EXPRESSED OR IMPLIED, IN LAW OR IN FACT, ORAL
OR IN WRITING.
SURECALL AGGREGATE LIABILITY IN DAMAGES OR OTHERWISE SHALL NOT EXCEED THE PAYMENT, IF ANY,
RECEIVED BY CELLPHONE-MATE, INC. FOR THE UNIT OF PRODUCT OR SERVICE FURNISHED OR TO BE FURNISHED,
AS THE CASE MAY BE, WHICH IS THE SUBJECT OF CLAIM OR DISPUTE. IN NO EVENT SHALL SURECALL BE LIABLE FOR
INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, HOWSOEVER CAUSED.
All matters regarding this warranty shall be interpreted in accordance with the laws of the State of California, and any controversy
that cannot be settled directly shall be settled by arbitration in California in accordance with the rules then prevailing of the
American Arbitration Association, and judgment upon the award rendered may be entered in any court having jurisdiction
thereof. If one or more provisions provided herein are held to be invalid or unenforceable under applicable law, then such
provision shall be ineffective and excluded to the extent of such invalidity or unenforceability without affecting in any way the
remaining provisions hereof.
SureCall has made a good faith effort to ensure the accuracy of the information in this document and disclaims the implied
warranties of merchantability and fitness for a particular purpose and makes no express warranties, except as may be stated
in its written agreement with and for its customers. SureCall shall not be held liable to anyone for any indirect, special or
consequential damages due to omissions or errors. The information and specifications in this document are subject to change
without notice.
© 2018. All Rights Reserved. All trademarks and registered trademarks are the property of their respective owners.
24
SureCall | 1-888-365-6283 | support@surecall.com | www.surecall.com
Consumer Guidelines
CONSUMER GUIDELINES
This is a CONSUMER device
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers
consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact
your provider.
In Canada, BEFORE USE you must meet all requirements set out in ISED CPC-2-1-051
You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least
20 cm (8 inches) from (i.e. MUST NOT be installed within 20 cm of) any person.
You MUST cease operation of this device immediately if requested by the FCC (or ISED in Canada) or a licensed wireless service provider.
WARNING: E911 location information may not be provided or may be inaccurate for calls served by using this device.
This device may operate in a fixed location only, for in-building use.
Ce produit est un appareil de CONSOMMATION
AVANT DE L’UTILISER, vous DEVEZ ENREGISTRER CE DISPOSITIF auprès de votre fournisseur de services cellulaires et obtenir son
consentement. La plupart des fournisseurs de services cellulaires autorisent l’utilisation d’amplificateurs de signal. Il se peut que certains
fournisseurs n’autorisent pas l’utilisation de ce dispositif sur leur réseau. Si vous n’êtes pas sûr, contactez-le.
Au Canada, AVANT DE L’UTILISER vous devez répondre à toutes les exigences ISED CPC-2-1-052
Vous DEVEZ utiliser ce dispositif avec les antennes et les câbles autorisés, tel que le spécifie le fabricant. Les antennes DOIVENT être
installées à au moins 20 cm (8 po) (NE DOIVENT PAS être installées à moins de 20 cm) de toute personne avoisinante.
Vous DEVEZ arrêter cet appareil immédiatement à la demande de la FCC (ISED au Canada) ou de tout fournisseur de services cellulaires
autorisé.
AVERTISSEMENT: Il se peut que les informations relatives à la localisation E911 ne soient pas disponibles ou soient inexactes pour les
appels qui utilisent cet appareil.
Cet appareil peut fonctionner seulement à un emplacement fixe à l’intérieur d’un bâtiment;
Register your cellular booster with your wireless carrier at the following urls:
Verizon: http://www.verizonwireless.com/wcms/consumer/register-signal-booster.html
AT&T: https://securec45.securewebsession.com/attsignalbooster.com/
T-Mobile: https://support.t-mobile.com/docs/DOC-9827
Sprint: https://www.sprint.com/legal/fcc_boosters.html
U.S. Cellular: http://www.uscellular.com/uscellular/support/fcc-booster-registration.jsp
This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
CAN ICES-3 (B)/NMB-3(B) (Canada) :
This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Operation is subject
to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation
The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are
present, the rating would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to
adjacent band users. This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the
device.
Cet appareillage numérique de la classe B répond a toutes les exigencies de l’interférence canadienne causant des réglements
d’équipment. L’opération est sujette aux deux conditions suivantes: (1) ce dispositif peut ne pas causer l’interférence nocive, et (2) ce
dispositif doit accepter n’importe quelle intérference reçue, y compris l’intérference qui peut causer l’opération peu désirée.
La puissance de sortie nominale indiquée par le fabricant pour cet appareil concerne son fonctionnement avec porteuse unique. Pour des
appareils avec porteuses multiples, on doit réduire la valeur nominale de 3,5 dB, surtout si le signal de sortie est retransmis et qu’il peut
causer du brouillage aux utilisateurs de bandes adjacentes. Une telle réduction doit porter sur la puissance d’entrée ou sur le gain, et ne
doit pas se faire au moyen d’un atténuateur raccordé à la sortie du dispositif.
[1] For details on the requirements specified in ISED CPC-2-1-05, visit: http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08942.html
[2] Pour plus de détails sur les exigences ISED CPC-2-1-05, reportez-vous au site: http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/
sf08942.html
SureCall | 1-888-365-6283 | support@surecall.com | www.surecall.com
25
48346 Milmont Drive
Fremont, California 94538, USA
888.365.6283
www.surecall.com

---

Source Exif Data:

File Type                       : PDF
File Type Extension             : pdf
MIME Type                       : application/pdf
PDF Version                     : 1.7
Linearized                      : Yes
Language                        : en-US
Tagged PDF                      : Yes
XMP Toolkit                     : Adobe XMP Core 5.6-c138 79.159824, 2016/09/14-01:09:01
Create Date                     : 2018:03:22 16:31:37-04:00
Metadata Date                   : 2018:03:22 16:31:53-04:00
Modify Date                     : 2018:03:22 16:31:53-04:00
Creator Tool                    : Adobe InDesign CC 2017 (Macintosh)
Instance ID                     : uuid:696f16cb-06c8-6d4d-af6d-9ddd791ca954
Original Document ID            : xmp.did:ED7F117407206811AFFDC0EF630C59C0
Document ID                     : xmp.id:93dc0427-7853-4ef9-9cfc-68aba8c02ca6
Rendition Class                 : proof:pdf
Derived From Instance ID        : xmp.iid:a071fb1f-5c9f-497e-a015-f3f9ce8ab4bf
Derived From Document ID        : xmp.did:0898ffc3-c1eb-48b8-b1a1-108fd2836fa1
Derived From Original Document ID: xmp.did:ED7F117407206811AFFDC0EF630C59C0
Derived From Rendition Class    : default
History Action                  : converted
History Parameters              : from application/x-indesign to application/pdf
History Software Agent          : Adobe InDesign CC 2017 (Macintosh)
History Changed                 : /
History When                    : 2018:03:22 16:31:37-04:00
Format                          : application/pdf
Producer                        : Adobe PDF Library 15.0
Trapped                         : False
Page Layout                     : TwoColumnRight
Page Count                      : 26
Creator                         : Adobe InDesign CC 2017 (Macintosh)

EXIF Metadata provided by EXIF.tools