Centrica Hive ADI002 Heating Controls and monitoring device User Manual
Centrica Connected home Limited Heating Controls and monitoring device
User Manual
V1.0
Boiler Diagnoscs Module
Installaon Guide
ADI001 Single Channel Boiler Control
ADI002 Dual Channel Boiler Control
Page 2 Boiler Diagnostics
Boiler Diagnostics Page 3
Boiler Diagnostics
Boiler Diagnostics looks after your boiler so that you don’t have to. It monitors
your appliance’s health, and will send you an alert if problems are detected.
The Boiler Diagnostics Module connects to your boiler and monitors its
behaviour, reporting any detected problems to the Hive servers. It also includes
Hive Active Heating receiver functionality for easy integration of Hive Active
Heating with your appliance.
Installation Overview
Installation should only be carried out by a qualified engineer.
There are three types of installation, depending on your system:
1. Installation of Boiler Diagnostics together with a new Hive Active
Heating (HAH) installation
2. Installation of Boiler Diagnostics into a system where Hive Active
Heating controls are already present
3. Installation of Boiler Diagnostics only (the system has non-Hive
controls that are not being upgraded to Hive Active Heating)
Each type of installation is described in detail later in this document.
For all installations that include Hive Active Heating, this manual should be
read in conjunction with the Hive Active Heating Installation Manual.
Package contents
This package contains:
• Boiler Diagnostics Module (BDM) – either single channel for combi
boilers or dual channel for conventional boilers
• Installation Instructions (this booklet)
You may also require the following parts, dependent on the type of installation:
Part
BDM plus
new HAH
BDM with
existing HAH
BDM only
BDM temperature sensors
✓
✓
✓
iPhone app for commissioning
✓
✓
✓
Hive Hub (Nano 2 or Hub 360)
✓
✓ (1)
Hive Thermostat
✓
Signal Booster
(2)
(2)
(2)
(1) Unless there is already a hub installed (e.g. for other Hive products)
(2) Only required if the BDM is installed out of wireless range of the hub
Page 4 Boiler Diagnostics
Easy Setup Guide
For a quick and easy installation, complete the following steps below in order.
Each step is explained in more detail on the followi pages.
Note: Not all steps are required for each type of installation – see the table
below for details:
Step
Description
BDM plus new
HAH
BDM with
existing HAH
BDM only
1
Install Hub
• Connect the hub to the
household’s broadband router
• Connect the power cable
• Wait until the status light
flashes amber
✓
not required
if Hive Hub
already present
✓
(not required
if Hive Hub
already present
2
Remove existing Receiver
• Remove the old Hive Receiver
• Label existing wiring
• Remove the old backplate
✓
3
Install BDM with new backplate
• Install the new backplate and
wire into boiler
• Plug temperature sensors onto
the BDM
• Plug the BDM module onto the
new backplate
✓
✓
✓
4a
Commission Hive Active Heating
✓
✓
4b
Commission Boiler Diagnostics
✓
✓
✓
Boiler Diagnostics Page 5
STEP 1 - Install the hub
If a compatible Hive-branded hub is not already present in the home, one must
be installed (if there is already a Hive Hub in the home, skip to page 7,
‘Compatible hub already present).
To install the hub, there must be a broadband connection with a spare network
port. There must also be a power socket nearby. Once these have been located,
connect the hub as follows:
Fit the power cable into the hub and
plug it into the power socket.
Connect the hub to the household’s
broadband router using the network
cable provided.
Page 6 Boiler Diagnostics
Once the amber light is flashing, the hub is set up and you can move on to the
next installation step.
Hub Lights
What does this mean
Notes
No lights
No power to hub
Check that all cables are
connected and that the power
socket works.
Green
flashing
Installation and start up.
The hub is attempting to
connect to the servers and
update itself.
Do not disconnect the hub. If
flashing continues after 15
minutes, use the Hive Engineer
App or contact Technical
Support to confirm it has
connected
Amber
flashing
Installation. The hub is
trying to connect to a BDM
module.
Confirm that the BDM is
correctly installed. The hub will
search for devices for 2 hours at
a time. It will then pause and
show solid amber.
Amber
solid
Installation. The hub has
paused its search for a BDM
module.
To restart the search on a
freshly installed hub, turn the
hub off and on. Amber flashing
light should then return.
Green
solid
Normal operation. The hub
is connected.
BDM module is installed.
Red
Error. The hub has failed to
connect to the Hive servers.
Check the hub is plugged in and
the broadband connection is
working. Call Technical Support
if problems persist.
Wait for an amber flashing
light. During start up the
green light will flash, followed
by the amber light. This
usually takes 5-10 minutes.
Boiler Diagnostics Page 7
Compatible hub already present
If a compatible Hive-branded hub (Nano 2 or later) is already installed in the
home, then simply press and hold the button on the side of the hub until the
middle status light starts to flash amber. Once the hub’s amber light is flashing,
you can move onto the next installation step.
Page 8 Boiler Diagnostics
STEP 2 - Remove Existing Hive Receiver
If there is an existing Hive Receiver installed on the system, this will need to be
removed. This step is not required if this is a new Hive Active Heating install
or if this is a Boiler Diagnostics only install.
Important information: Before you get started
• Before fitting, isolate the mains electricity supply to the central heating
system. Confirm it is isolated and secured in the off position for the
duration of the installation. Remember to always follow appropriate safe
electrical isolation procedures and test to confirm that the supply is
isolated before touching any electrical connections.
• This product should only be installed by an electrically skilled person
competent in the installation of electrical accessories. The wiring must
comply to the current edition of BS7671 (The IET Wiring Regulations), and
the appropriate Building Regulations or Standards in place.
• The BDM is double insulated so doesn’t need an earth connection. You’ll
find a tether on the backplate to secure an earth wire if needed.
• This product is designed for fixed wiring installation only. It must be
supplied via a switched fused spur with a minimum contact separation of
3mm (both live and neutral) and fitted with a 3A fuse.
Loosen the screws on the underside of the Receiver
and, lifting from the bottom, remove the receiver
from the backplate.
1
Remove the existing backplate, making a note of
the locations of the wiring.
2
Boiler Diagnostics Page 9
STEP 3 - Install the BDM
Important information: Before you get started
• Before fitting, isolate the mains electricity supply to the central heating
system. Confirm it is isolated and secured in the off position for the
duration of the installation. Remember to always follow appropriate safe
electrical isolation procedures and test to confirm that the supply is
isolated before touching any electrical connections.
• This product should only be installed by an electrically skilled person
competent in the installation of electrical accessories. The wiring must
comply to the current edition of BS7671 (The IET Wiring Regulations), and
the appropriate Building Regulations or Standards in place.
• The BDM is double insulated so doesn’t need an earth connection. You’ll
find a tether on the backplate to secure an earth wire if needed.
• This product is designed for fixed wiring installation only. It must be
supplied via a switched fused spur with a minimum contact separation of
3mm (both live and neutral) and fitted with a 3A fuse.
Installing the correct BDM
There are two types of Boiler Diagnostics Module
• Single channel BDM - for combi boilers
• Dual channel BDM - for conventional boilers with hot water tanks
Page 10 Boiler Diagnostics
3a – Installing the BDM
You should fit the BDM in a convenient location close to the boiler or
central heating system. Make sure it’s at least 30cm away from large metal
objects, such as a boiler or hot water cylinder, to avoid interference with radio
signals. Take care to avoid any cables and pipes that may be buried in the walls.
Once you’ve found a suitable location, install the BDM as follows:
Loosen the screws on the underside
of the BDM and remove the
backplate by pulling the bottom of
it away from the front panel.
Fix the backplate to the wall with
the terminals at the top.
Run suitable cables from the
boiler or wiring centre (as
required) and then continue
on to the next section to
wire up the backplate.
1
2
3
Boiler Diagnoscs Page 11
3b - Single channel BDM wiring 3c - Dual channel BDM wiring
3d – Aaching the temperature sensors
Clip the sensors on to the boiler pipes as labelled – see instrucons provided
with the sensors for details. Aach the sensor loom to the BDM as shown
below:
BN: Neutral supply to boiler
BL: Live supply to boiler
N: Permanent neutral from spur
L: Permanent live from spur
1: Common
2: Heang off (NC)
3: Heang on (NO)
4: Unused
N: Spare permanent neutral
L: Spare permanent live
BN: Neutral supply to boiler
BL: Live supply to boiler
N: Permanent neutral from spur
L: Permanent live from spur
1: Hot water off (NC)
2: Heang off (NC)
3: Hot water on (NO)
4: Heang on (NO)
N: Spare permanent neutral
L: Spare permanent live
Temperature sensor
loom plugs in here
Page 12 Boiler Diagnostics
3e – Attaching the BDM to the backplate
Place the top edge of the BDM onto the top of the backplate, engaging the
retaining hooks on the backplate. Push the BDM onto the backplate and then
tighten the retaining screws.
3f - Additional Installation Information
Replacing an existing thermostat
If you’re replacing an existing wired thermostat, you should ensure that the pre-
existing wires and connections are made safe. This can be achieved by
disconnecting or bridging out the wired thermostat in the wiring centre or
boiler. Where cables are left at the wireless thermostat position, they should be
housed and terminated within an enclosure to prevent access. If you’re
replacing an existing wireless thermostat, decommission it by detaching it from
the wall and removing its batteries.
Gravity-fed and part-pumped systems
Gravity-fed and part-pumped systems are wired differently to standard boilers.
With these, the hot water relay switches on the boiler, whilst the heating relay
opens a valve, operates a pump, or both, to divert hot water to the heating. If
you are installing into a gravity-fed or part pumped system, complete the wiring
and then switch the BDM to ‘gravity-fed’ mode as follows:
1. Switch off the power to the boiler and BDM
2. Wait at least 5 seconds, then switch the boiler and BDM back on
3. Press and hold the hot water button for at least 10 seconds
The BDM status light will flash BLUE for 3 seconds when entering ‘gravity-fed’
mode. Or GREEN for ‘fully pumped’ mode. Fully pumped mode is the default for
new devices.
Boiler Diagnostics Page 13
STEP 4 - Commissioning
Commissioning uses the BDM iPhone App to connect to the BDM over
Bluetooth, leading you step-by-step through the required process. The process
varies dependant on whether the system includes Hive Active Heating or not.
Boiler Diagnostics Only install
1. Open the iPhone app and connect it to the BDM over Bluetooth. On-
screen prompts will lead you through this. You’ll need to enable Bluetooth
Pairing on the BDM by pressing the recessed button here:
2. Using the app, disable the Hive Receiver functionality within the BDM.
3. Using the app, configure the BDM with the requested boiler information.
4. Using the app, test the temperature sensor operation on each pipe.
5. Using the app, check that data is received by the Hive servers.
Once completed, the app will indicate that the BDM is operational.
Boiler Diagnostics and Hive Active Heating install
First, the Hive Active Heating functionality must be tested. To test the BDM to
boiler connection follow these steps:
1. Visually check the wiring to confirm that the connections have been
carried out correctly, referring to the labels on the wires and any
photographs taken before replacement began.
2. Confirm that the BDM’s front panel is in place and that it is safe to
commission the boiler.
3. Check the middle light on the Hub is flashing Amber – if it isn’t, go back to
step 1 above to check the wiring.
4. Restore power to the heating system – the BDM’s status light should flash
AMBER. This means it’s ready to connect to the hub and thermostat.
5. Test the BDM’s wiring to the heating system by pressing the Central
heating button. The GREEN light above the Central heating button should
come on and the boiler should fire up.
Once you’ve completed these tests, leave the BDM switched on. Install the
thermostat – this requires a factory reset if Boiler Diagnostics is being added to
an existing HAH system. Refer to the Thermostat manual for details of this.
• You’ll need to use a small torx screwdriver
to press the button.
• Bluetooth will remain in pairing mode for
60 seconds only, so press again if
necessary.
Page 14 Boiler Diagnostics
Finally, complete the commissioning using the BDM iPhone app:
1. Open the iPhone app and connect it to the BDM over Bluetooth. On-
screen prompts will lead you through this. You’ll need to enable Bluetooth
Pairing on the BDM by pressing the recessed button here:
2. Using the app, configure the BDM with the requested boiler information.
3. Using the app, test the temperature sensor operation on each pipe.
4. Using the app, check that data is received by the Hive servers.
Once completed, the app will indicate that the BDM is operational.
• You’ll need to use a small torx screwdriver
to press the button.
• Bluetooth will remain in pairing mode for
60 seconds only, so press again if
necessary.
Boiler Diagnostics Page 15
BDM Module Lights and what they mean
Light
Colour
Pattern
Meaning
Notes
Central
heating
GREEN
Solid
Heating is on
Central
heating
GREEN
Flashing
Commands queued.
The receiver has received 2
or more commands to
switch the boiler on or off
within 1 minute. Or,
Heating Boost mode with
target temperature lower
than room temperature.
The Hive receiver protects
the boiler from damage that may
occur if it’s switched on and off
very quickly. Once the boiler has
been switched on (or off), it will
not change
state again for 1 minute as a
protective measure
Hot water
GREEN
Solid
Hot water is on
This light is only present on
dual channel receivers.
Hot water
GREEN
Flashing
Commands queued. The
receiver has received
2 or more commands to
switch the boiler on or off
within 1 minute.
Status
GREEN
Solid
Normal operation. The
receiver is connected to
the rest of the Hive system
and operating normally.
Status
BLUE
Solid
The system is in
gravity-fed mode and is
connected to the rest of
the Hive system.
See gravity-fed mode section of
this manual on page 15.
Status
AMBER
Flashing
Installation. The receiver
is trying to connect to
other Hive devices.
The receiver will search for
devices for 40 minutes at a time.
Status
WHITE
Flashing
The receiver is in
stand-alone mode
and is actively seeking
to connect to a Hive
thermostat.
The receiver will search for
a thermostat for 40 minutes.
If no thermostat is found within
this time it will stop searching
and the status light will turn
solid WHITE.
Status
AMBER
or
WHITE
Solid
Installation. The receiver
has paused its search for
other devices.
To restart the search, simply turn
the receiver off and then on. This
will return it to the AMBER or
WHITE flashing state.
Status
RED
Solid
Error. The receiver
has lost its wireless
connection to the
thermostat.
Whilst in this state heating and
hot water will default to off.
They can be switched on
manually by pressing the
‘heating’ and ‘hot water’ buttons
on the receiver (hot water only
available on dual
channel receivers). For help call
Hive Technical Support.
Page 16 Boiler Diagnos cs
Hardware specific
Rated voltage
Rated current Switch loading 3(1)A
Opera ng temperature -5°C to 50 °C
Storage temperature -10°C to 55 °C
IP Ra ng n/a
Degree of pollu on 2
ZigBee Radio Frequency: 2.405GHz – 2.480GHz
Max. radiated power: <10dBm
Bluetooth Low Energy Radio Frequency: 2.402GHz – 2.480GHz
Max. radiated power: <10dBm
Centrica Connected Home Ltd declares that the radio equipment types ADI001
and ADI002 comply with Direc ve 2014/53/EU. Full declara on text available
at: hivehome.com/compliance.
Environment and Disposal
To avoid environmental and health problems due to hazardous substances in
electrical and electronic goods, appliances marked with a crossed out wheeled
bin should not be placed into your household rubbish bin. Instead, when they
are unable to be reused, they should be recycled. Your local authority will be
able to advise you on the loca on of the nearest recycling centre that is
authorised to accept this type of waste.
Please recycle responsibly.
Hive and the Hive logo are trademarks of GB Gas Holdings Ltd. Registered in England and
Wales No. 03186121. Bri sh Gas is the trading name of Bri sh Gas Trading Limited, a
Centrica company. Registered in England and Wales No. 3078711. The registered office of
GB Gas Holdings Limited and Bri sh Gas Trading Limited is: Millstream, Maidenhead Road,
Berkshire, SL4 5G
120 - 230V~
FCC Statements:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1) This device may not cause harmful interference, and
2) This device must accept any interference received, including interference that my cause undesired operation.
MODIFICATION: Any changes or modifications not expressly approved by the grantee of this device could void the user’s authority
to operate the device.
IC Statements:
-English:
This device complies with Industry Canada RSS standard(s). Operation is subject to the following two conditions: (1) this device
may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired
operation of the device.
2. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to
operate the equipment.
-French:
Leprésent appareil est conforme aux CNR d'Industrie Canada applicable aux appareils radio
Exempts de licence. L'exploitation est autorisée aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi,
meme si le brouillage est susceptible d'en compromettre le fonctionnement."
Page 17 Boiler Diagnos cs
EN： The device should be installed and operated with a minimum distance of 10 mm between the radiator and your body.
FR ： L'appareil doit être installé et utilisé avec une distance minimale de 10 mm entre le radiateur et votre corps.