Cisco Systems 102066 Cisco Aironet 1240 Series 802.11b/g Access Point User Manual

Cisco Systems Inc Cisco Aironet 1240 Series 802.11b/g Access Point Users Manual

Users Manual

 Americas HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706 USAhttp://www.cisco.comTel: 408 526-4000800 553-NETS (6387)Fax: 408 527-0883Cisco Aironet 1240AG Series Access Point Hardware Installation GuideApril 2007Text Part Number: OL-8371-05
 THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense. The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense.You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures:• Turn the television or radio antenna until the interference stops.• Move the equipment to one side or the other of the television or radio.• Move the equipment farther away from the television or radio.• Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses.) Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product. The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California. NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.Cisco Aironet 1240AG Series Access Point Hardware Installation Guide© 2007 Cisco Systems, Inc. All rights reserved.CCVP, the Cisco Logo, and the Cisco Square Bridge logo are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco Systems, Inc.; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, Follow Me Browsing, FormShare, GigaDrive, GigaStack, HomeLink, Internet Quotient, IOS, iPhone, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, iQuick Study, LightStream, Linksys, MeetingPlace, MGX, Networking Academy, Network Registrar, Packet , PIX, ProConnect, RateMUX, ScriptShare, SlideCast, SMARTnet, StackWise, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. 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 iiiCisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05CONTENTSPreface ixAudience ixPurpose ixOrganization ixConventions xRelated Publications xiiLocating the Product Serial Number xiiiObtaining Documentation, Obtaining Support, and Security Guidelines xivCHAPTER 1Overview 1-1Product Terminology 1-1Autonomous Access Points 1-1Lightweight Access Points 1-2Guidelines for Using Cisco Aironet Lightweight Access Points 1-2Hardware Features 1-3Single or Dual-Radio Operation 1-5Antennas Supported 1-5Ethernet Port 1-5Console Port 1-5LEDs 1-6Power Sources 1-6UL 2043 Certification 1-7Anti-Theft Features 1-7Network Examples with Autonomous Access Points 1-8Root Access Point on a Wired LAN 1-9Repeater Unit that Extends Wireless Range 1-10Central Unit in an All-Wireless Network 1-11Bridge Network with Wireless Clients 1-11Point-to-Point Bridge Configuration 1-12Workgroup Bridge Network 1-12Network Example with Lightweight Access Points 1-13
 ContentsivCisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05CHAPTER 2Installing the Access Point 2-1Safety Information 2-2FCC Safety Compliance Statement 2-2General Safety Guidelines 2-2Warnings 2-2Unpacking the Access Point 2-3Package Contents 2-3Basic Installation Guidelines 2-4Controller Discovery Process for Lightweight Access Points 2-4Deploying the Access Points on the Wireless Network 2-5Access Point Layout and Connectors 2-6Mounting Overview 2-7Mounting on a Horizontal or Vertical Surface 2-9Mounting Below a Suspended Ceiling 2-10Mounting Above a Suspended Ceiling 2-11Mounting Access Point on a Desktop or Shelf 2-14Cable Security Bracket 2-14Removing the Cable Security Bracket 2-15Attaching the Access Point to the Mounting Plate 2-16Securing the Access Point 2-17Using a Security Cable 2-17Securing the Access Point to the Mounting Plate 2-18Connecting the Ethernet and Power Cables 2-20Connecting to an Ethernet Network with an Inline Power Source 2-21Connecting to an Ethernet Network with Local Power 2-22Powering Up the Access Point 2-22CHAPTER 3Troubleshooting 1240AG Series Autonomous Access Points 3-1Checking the Lightweight Access Point LEDs 3-2Checking Basic Settings 3-3Default IP Address Behavior 3-4Enabling the Radio Interfaces 3-4SSID 3-4WEP Keys 3-4Security Settings 3-5Low Power Condition 3-5Intelligent Power Management 3-6
 ContentsvCisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Inline Power Status Messages 3-7Configuring Power Using the CLI 3-9Issuing the Cisco IOS Command Using the CLI 3-10Configuring the Access Point System Power Settings Using a Browser 3-11Running the Carrier Busy Test 3-13Running the Ping Test 3-14Resetting to the Default Configuration 3-14Using the MODE Button 3-15Using the Web Browser Interface 3-15Reloading the Access Point Image 3-16Using the MODE Button 3-16Web Browser Interface 3-17Browser HTTP Interface 3-17Browser TFTP Interface 3-18Obtaining the Access Point Image File 3-19Connecting to the Access Point Locally 3-20Obtaining the TFTP Server Software 3-20CHAPTER 4Troubleshooting 1240AG Series Lightweight Access Points 4-1Guidelines for Using Cisco Aironet Lightweight Access Points 4-2Using DHCP Option 43 4-2Checking the Lightweight Access Point LEDs 4-3Low Power Condition for Lightweight Access Points 4-5Intelligent Power Management 4-5Configuring Power Using Controller CLI Commands 4-6Manually Configuring Controller Information Using the Access Point CLI 4-7Configuring Controller Information 4-8Clearing Manually Entered Controller Information 4-8Manually Resetting the Access Point to Defaults 4-8Returning the Lightweight Access Point to Autonomous Mode 4-9Using a Controller to Return the Access Point to Autonomous Mode 4-9Using the MODE Button to Return the Access Point to Autonomous Mode 4-9MODE Button Setting 4-10Obtaining the Autonomous Access Point Image File 4-10Connecting to the Access Point Locally 4-11Obtaining the TFTP Server Software 4-12
 ContentsviCisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05APPENDIX ATranslated Safety Warnings A-1APPENDIX BDeclarations of Conformity and Regulatory Information B-1Manufacturers Federal Communication Commission Declaration of Conformity Statement B-2VCCI Statement for Japan B-3Department of Communications—Canada B-4Canadian Compliance Statement B-4European Community, Switzerland, Norway, Iceland, and Liechtenstein B-4Declaration of Conformity with Regard to the 1999/5/EC (R&TTE Directive) B-5Declaration of Conformity for RF Exposure B-7Guidelines for Operating Cisco Aironet Access Points in Japan B-8Japanese Translation B-8English Translation B-8Administrative Rules for Cisco Aironet Access Points in Taiwan B-9Access Points with IEEE 802.11a Radios B-9Chinese Translation B-9English Translation B-9All Access Points B-10Chinese Translation B-10English Translation B-10Declaration of Conformity Statements B-11Declaration of Conformity Statements for European Union Countries B-11APPENDIX CAccess Point Specifications C-1APPENDIX DChannels and Maximum Power Levels D-1APPENDIX EConsole Cable Pinouts E-1Overview E-2Console Port Signals and Pinouts E-2APPENDIX FPriming Lightweight Access Points Prior to Deployment F-1APPENDIX GConfiguring DHCP Option 43 for Lightweight Access Points G-1Overview G-2Configuring Option 43 for 1000 Series Access Points G-3Configuring Option 43 for 1100, 1130, 1200, 1240, and 1300 Series Lightweight Access Points G-4
 ContentsviiCisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05GLOSSARYINDEX
 ContentsviiiCisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05
 ixCisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05PrefaceAudienceThis guide is for the networking professional who installs and manages the Cisco Aironet 1240AG Series Access Point. The 1240AG series access point is available in autonomous and lightweight configurations. To use this guide with autonomous access points, you should have experience working with Cisco IOS software and be familiar with the concepts and terminology of wireless local area networks.To use this guide with lightweight access points, you should have experience working with a Cisco Wireless LAN Controller and be familiar with the concepts and terminology of wireless local area networks.PurposeThis guide provides the information you need to install your autonomous or lightweight access point.For detailed information about Cisco IOS commands used with autonomous access points, refer to the Cisco IOS Command Reference for Cisco Aironet Access Points and Bridges for this release. For information about the standard Cisco IOS Release 12.3 commands, refer to the Cisco IOS documentation set available from the Cisco.com home page at Technical Support & Documentation. On the Technical Support & Documentation home page, click Cisco IOS Software > Cisco IOS Software Releases 12.3 Mainline.For information about Cisco Wireless LAN Controllers, refer to the Cisco documentation sets available from the Cisco.com home page at Technical Support & Documentation. On the Technical Support & Documentation home page, click Wireless and the documentation is listed under the “Wireless LAN Controllers” section.OrganizationThis guide is organized into these chapters:Chapter 1, “Overview,” lists the software and hardware features of the access point and describes the access point’s role in your network.Chapter 2, “Installing the Access Point,” describes how to mount the access point on a desktop, wall, or ceiling, how to connect Ethernet, serial, and power cables, and provides an installation summary, safety warnings, and general guidelines.
 xCisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05PrefaceConventionsChapter 3, “Troubleshooting 1240AG Series Autonomous Access Points,” provides troubleshooting procedures for basic problems with the autonomous access point.Chapter 4, “Troubleshooting 1240AG Series Lightweight Access Points,” provides troubleshooting procedures for basic problems with the lightweight access point.Appendix A, “Translated Safety Warnings,” provides translations of the safety warnings that appear in this publication.Appendix B, “Declarations of Conformity and Regulatory Information,” provides declarations of conformity and regulatory information for the access point.Appendix C, “Access Point Specifications,” lists technical specifications for the access point.Appendix D, “Channels and Maximum Power Levels,” lists the autonomous access point radio channels and the maximum power levels supported by the world’s regulatory domains.Appendix E, “Console Cable Pinouts,” identifies the pinouts for the serial console cable that connects to the access point’s serial console port. Appendix F, “Priming Lightweight Access Points Prior to Deployment,” describes the procedure to prime access points with controller information.Appendix G, “Configuring DHCP Option 43 for Lightweight Access Points,” describes the procedure to configure DHCP Option 43 for lightweight access points.ConventionsThis publication uses these conventions to convey instructions and information:Command descriptions use these conventions:•Commands and keywords are in boldface text.•Arguments for which you supply values are in italic.•Square brackets ([ ]) mean optional elements.•Braces ({ }) group required choices, and vertical bars ( | ) separate the alternative elements.•Braces and vertical bars within square brackets ([{ | }]) mean a required choice within an optional element.Interactive examples use these conventions:•Terminal sessions and system displays are in screen font.•Information you enter is in boldface screen font.•Nonprinting characters, such as passwords or tabs, are in angle brackets (< >).Notes, cautions, and timesavers use these conventions and symbols:Tip Means the following will help you solve a problem. The tips information might not be troubleshooting or even an action, but could be useful information.Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in this manual.
 xiCisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05PrefaceConventionsCaution Means reader be careful. In this situation, you might do something that could result equipment damage or loss of data.WarningThis warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. (To see translations of the warnings that appear in this publication, refer to the appendix “Translated Safety Warnings.”)WaarschuwingDit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico’s en dient u op de hoogte te zijn van standaard maatregelen om ongelukken te voorkomen. (Voor vertalingen van de waarschuwingen die in deze publicatie verschijnen, kunt u het aanhangsel “Translated Safety Warnings” (Vertalingen van veiligheidsvoorschriften) raadplegen.)VaroitusTämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista. (Tässä julkaisussa esiintyvien varoitusten käännökset löydät liitteestä "Translated Safety Warnings" (käännetyt turvallisuutta koskevat varoitukset).)AttentionCe symbole d’avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraîner des blessures. Avant d’accéder à cet équipement, soyez conscient des dangers posés par les circuits électriques et familiarisez-vous avec les procédures courantes de prévention des accidents. Pour obtenir les traductions des mises en garde figurant dans cette publication, veuillez consulter l’annexe intitulée « Translated Safety Warnings » (Traduction des avis de sécurité).WarnungDieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unfällen bewußt. (Übersetzungen der in dieser Veröffentlichung enthaltenen Warnhinweise finden Sie im Anhang mit dem Titel “Translated Safety Warnings” (Übersetzung der Warnhinweise).)AvvertenzaQuesto simbolo di avvertenza indica un pericolo. Si è in una situazione che può causare infortuni. Prima di lavorare su qualsiasi apparecchiatura, occorre conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti. La traduzione delle avvertenze riportate in questa pubblicazione si trova nell’appendice, “Translated Safety Warnings” (Traduzione delle avvertenze di sicurezza).AdvarselDette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre til personskade. Før du utfører arbeid på utstyr, må du være oppmerksom på de faremomentene som elektriske kretser innebærer, samt gjøre deg kjent med vanlig praksis når det gjelder å unngå ulykker. (Hvis du vil se oversettelser av de advarslene som finnes i denne publikasjonen, kan du se i vedlegget "Translated Safety Warnings" [Oversatte sikkerhetsadvarsler].)
 xiiCisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05PrefaceRelated PublicationsRelated PublicationsThese documents provide information about the autonomous access point:•Release Notes for Cisco Aironet Access Points•Cisco IOS Command Reference for Cisco Aironet Access Points and Bridges•Cisco IOS Software Configuration Guide for Cisco Aironet Access PointsThese documents provide information about the lightweight access point and the controller:•Release Notes for Cisco Wireless LAN Controllers and Lightweight Access Points •Cisco IOS Software Configuration Guide for Cisco Aironet Access PointsClick this link to browse to the Cisco Wireless documentation home page:http://www.cisco.com/en/US/products/hw/wireless/tsd_products_support_category_home.htmlTo browse to the 1240AG series access point documentation, click Cisco Aironet 1240AG Series listed under “Wireless LAN Access.” To browse to the Cisco Wireless LAN Controller documentation, click Cisco 4400 Series Wireless LAN Controllers or Cisco 2000 Series Wireless LAN Controllers listed under “Wireless LAN Controllers.”AvisoEste símbolo de aviso indica perigo. Encontra-se numa situação que lhe poderá causar danos fisicos. Antes de começar a trabalhar com qualquer equipamento, familiarize-se com os perigos relacionados com circuitos eléctricos, e com quaisquer práticas comuns que possam prevenir possíveis acidentes. (Para ver as traduções dos avisos que constam desta publicação, consulte o apêndice “Translated Safety Warnings” - “Traduções dos Avisos de Segurança”).¡Advertencia!Este símbolo de aviso significa peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considerar los riesgos que entraña la corriente eléctrica y familiarizarse con los procedimientos estándar de prevención de accidentes. (Para ver traducciones de las advertencias que aparecen en esta publicación, consultar el apéndice titulado “Translated Safety Warnings.”)Varning!Denna varningssymbol signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanligt förfarande för att förebygga skador. (Se förklaringar av de varningar som förekommer i denna publikation i appendix "Translated Safety Warnings" [Översatta säkerhetsvarningar].)
 xiiiCisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05PrefaceLocating the Product Serial NumberLocating the Product Serial NumberThe access point serial number is on the bottom of the housing (refer to Figure 1).Figure 1 Location of Serial Number Label The access point serial number label contains the following information:•Model number, such as AIR-AP1242AG-A-k9 or AIR-LAP1242AG-A-k9•Serial number, such as VDF0636XXXX (11 alphanumeric digits)•MAC address, such as 00abc65094f3 (12 hexadecimal digits)•Location of manufacture, such as Made in SingaporeYou need your product serial number when requesting support from the Cisco Technical Assistance Center.CAUTIONHotSurfaces135531, 781-00426-01 A0SN: NNNNNNNNSN: NNNNNNNN
 xivCisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05PrefaceObtaining Documentation, Obtaining Support, and Security GuidelinesObtaining Documentation, Obtaining Support, and Security GuidelinesFor information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
CHAPTER 1-1Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-051OverviewThe Cisco Aironet 1240AG Series Access Point is available in autonomous and lightweight configurations. The autonomous access points can support standalone network configurations with all configuration settings maintained within the access points. The lightweight access points operate in conjunction with a Cisco wireless LAN controller with all configuration information maintained within the controller.Product TerminologyThe following terms refer to the autonomous and lightweight products:•The term access point describes both autonomous and lightweight products. •The term autonomous access point describes only the autonomous product. •The term lightweight access point describs only the lightweight product.•The term access point describes a product operating as an access point.•The term bridge describes a product operating as a bridge.Autonomous Access PointsCisco Aironet 1240AG Series Access Point (AIR-AP1242AG or AIR-AP1242G) provides a secure, affordable, and easy-to-use wireless LAN solution that combines mobility and flexibility with the enterprise-class features required by networking professionals. With a management system based on Cisco IOS software, the 1240AG series is a Wi-Fi certified, wireless LAN transceiver. The autonomous 1242AG access point contains two integrated radios: a 2.4-GHz radio (IEEE 802.11g) and a 5-GHz radio (IEEE 801.11a). The autonomous 1242G access point contains a single integrated radio: a 2.4-GHz radio (IEEE 802.11g).The access point serves as the connection point between wireless and wired networks or as the center point of a stand-alone wireless network. In large installations, wireless users within radio range of an access point can roam throughout a facility while maintaining seamless, uninterrupted access to the network.You can configure and monitor the access point using the command-line interface (CLI), the browser-based management system, or Simple Network Management Protocol (SNMP).
 1-2Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 1      OverviewGuidelines for Using Cisco Aironet Lightweight Access PointsLightweight Access PointsThe Cisco Aironet 1240AG Series Access Point (AIR-LAP1242AG or AIR-LAP1242G) combines mobility and flexibility with the enterprise-class features required by networking professionals.These lightweight access points are part of the Cisco Integrated Wireless Network Solution and require no manual configuration before they are mounted. The lightweight access point is automatically configured by a Cisco wireless LAN controller (hereafter called a controller) using the Lightweight Access Point Protocol (LWAPP). The lightweight 1242AG access point contains two integrated radios: a 2.4-GHz radio (IEEE 802.11g) and a 5-GHz radio (IEEE 801.11a). The lightweight 1242G access point contains a single integrated radio: a 2.4-GHz radio (IEEE 802.11g). Using a controller, you can configure the radio settings.In the Cisco Centralized Wireless LAN architecture, access points operate in the lightweight mode (as opposed to autonomous mode). The lightweight access points associate to a controller. The controller manages the configuration, firmware, and control transactions such as 802.1x authentication. In addition, all wireless traffic is tunneled through the controller.LWAPP is an Internet Engineering Task Force (IETF) draft protocol that defines the control messaging for setup and path authentication and run-time operations. LWAPP also defines the tunneling mechanism for data traffic.In an LWAPP environment, a lightweight access point discovers a controller by using LWAPP discovery mechanisms and then sends it an LWAPP join request. The controller sends the lightweight access point an LWAPP join response allowing the access point to join the controller. When the access point is joined, the access point downloads its software if the versions on the access point and controller do not match. After an access point joins a controller, you can reassign it to any controller on your network.LWAPP secures the control communication between the lightweight access point and controller by means of a secure key distribution, utilizing X.509 certificates on both the access point and controller.This chapter provides information on the following topics:•Guidelines for Using Cisco Aironet Lightweight Access Points, page 1-2•Hardware Features, page 1-3•Network Examples with Autonomous Access Points, page 1-8Guidelines for Using Cisco Aironet Lightweight Access PointsYou should keep these guidelines in mind when you use a lightweight access point:•Lightweight access points can only communicate with Cisco 2006 series wireless LAN controllers or 4400 series controllers. Cisco 4100 series, Airespace 4012 series, and Airespace 4024 series controllers are not supported because they lack the memory required to support access points running Cisco IOS software. •Lightweight access points do not support Wireless Domain Services (WDS) and cannot communicate with WDS devices. However, the controller provides functionality equivalent to WDS when the access point associates to it.•Lightweight access points support eight BSSIDs per radio and a total of eight wireless LANs per access point. When a lightweight access point associates to a controller, only wireless LANs with IDs 1 through 8 are pushed to the access point.•Lightweight access points do not support Layer 2 LWAPP. They must get an IP address and discover the controller using DHCP, DNS, or IP subnet broadcast.
 1-3Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 1      OverviewHardware Features•The lightweight access point console port is enabled for monitoring and debug purposes (all configuration commands are disabled when the access point is associated to a controller). Hardware FeaturesKey hardware features of the access point include:•Dual-radio operation (see page 1-5)•Ethernet port (see page 1-5)•Console port (see page 1-5)•LEDs, (see page 1-6)•Multiple power sources (see page 1-6)•UL 2043 certification (see page 1-7)•Anti-theft features (see page 1-7) Refer to Appendix C, “Access Point Specifications,” for a list of access point specifications.Figure 1-1 shows the access point with antennas.Figure 1-1 Access Point with Antennas135434STATUSRADIOETHERNETMODECONSOLE ETHERNET 48VDC2.4 GHz RIGHT / PRIMARY 2.4 GHz LEFT
 1-4Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 1      OverviewHardware FeaturesFigure 1-2 illustrates the 2.4-GHz connector end of the access point.Figure 1-2 Access Point 2.4 GHz Connector EndFigure 1-3 illustrates the 5-GHz connector end of the access point.Figure 1-3 Access Point 5-GHz Connector End12.4-GHz antenna connector (left) 6Console port (RJ-45)2Ethernet LED 7Ethernet port (RJ-45)3Radio LED 848-VDC power port4Status LED 92.4-GHz antenna connector (right/primary)5Mode buttonSTATUSRADIOETHERNETMODECONSOLE ETHERNET 48VDC2.4 GHz RIGHT/PRIMARY 2.4 GHz LEFT1354356 7 8 91 543215-GHz antenna connector (left) 3Security key slot25-GHz antenna connector (right/primary)LEFT5 GHz ANTENNA w/RP-TNC1354361RIGHT / PRIMARY23
 1-5Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 1      OverviewHardware FeaturesSingle or Dual-Radio OperationThe 1242AG access point supports simultaneous radio operation using a 2.4-GHz 802.11g radio and a 5-GHz 802.11a radio. The 1242G access point supports a single 2.4-GHz 802.11g radio. Each radio uses dual-diversity integrated antennas.The 5-GHz radio incorporates an Unlicensed National Information Infrastructure (UNII) radio transceiver operating in the UNII 5-GHz frequency bands. The 802.11g radio is called Radio0 and the 802.11a radio is called Radio1.Antennas SupportedTable 1-1 lists the supported access point antennas.Ethernet PortThe auto-sensing Ethernet port (see Figure 1-2) accepts an RJ-45 connector, linking the access point to your 10BASE-T or 100BASE-T Ethernet LAN. The access point can receive power through the Ethernet cable from a power injector, switch, or power patch panel. The Ethernet MAC address is printed on the label on the back of the access point (refer to the “Locating the Product Serial Number” section on page xiii). Console PortThe serial console port can be used to monitor the access point power-up sequences using a terminal emulator program. The port is located on the end of the unit (see Figure 1-2). Use an RJ-45 to DB-9 serial cable to connect your computer’s COM port to the access point’s serial console port. (Refer to Appendix E, “Console Cable Pinouts,” for a description of the console port pinouts.) Assign the following port settings to a terminal emulator to open the management system pages: 9600 baud, 8 data bits, No parity, 1 stop bit, and no flow control.Note After completing your configuration changes, you must remove the serial cable from the access point.Table 1-1 Supported Antennas2.4-GHz AntennasGain (dBi) 5-GHz AntennasGain (dBi)Diversity ceiling omnidirectional 2 Articulated omnidirectional 3.5Articulated dipole 2.2 Diversity omnidirectional 4.5Ceiling omnidirectional 5.2 Omnidirectional 6Wall patch directional 6 Diversity patch directional 7Mast mount omnidirectional 5.2 Patch directional 9.5Diversity pillar omnidirectional 5.2Diversity patch directional 6.5Patch directional 9Yagi directional 10
 1-6Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 1      OverviewHardware FeaturesLEDsThe access point has three LEDs to indicate Ethernet activity, radio activity, and status indications (refer to the “Checking the Lightweight Access Point LEDs” section on page 3-2 or the “Checking the Lightweight Access Point LEDs” section on page 4-3 for additional information). Figure 1-2 shows the location of the LEDs.•The Status LED provides general operating status and error indications.•The Ethernet LED signals Ethernet traffic on the wired Ethernet LAN and provides Ethernet error indications. •The Radio LED signals that wireless packets are being transmitted or received over the radio interface and provides radio error indications. Power SourcesThe access point can receive power from an external power module or from inline power using the Ethernet cable. The access point supports the IEEE 802.3af inline power standard and Cisco CDP Power Negotiation. Using inline power, you do not need to run a power cord to the access point because power is supplied over the Ethernet cable. WarningThis product must be connected to a Power over Ethernet (PoE) IEEE 802.3af compliant power source or an IEC60950 compliant limited power source. Statement 353Caution Be careful when handling the access point; the bottom plate might be hot.The access point supports the following power sources:•Power module•Inline power:–Cisco Aironet Power Injector (AIR-PWRINJ3 or AIR-PWRINJ-FIB)–An inline power capable switch, such as the Cisco Catalyst 3550 PWR XL, 3560-48PS, 3570-48PS, 4500 with 802.3AF PoE module, or the 6500 with 802.3AF PoE module–Other inline power switches supporting the IEEE 802.3af inline power standardNote Some switches and patch panels might not provide enough power to operate the access point with both 2.4-GHz and 5-GHz radios. At power-up, if the access point is unable to determine that the power source can supply sufficient power, the access point automatically deactivates both radios to prevent an over-current condition. The access point also activates a Status LED low power error indication and creates an error log entry (refer to the “Checking the Lightweight Access Point LEDs” section on page 3-2 and the “Checking Basic Settings” section on page 3-3).
 1-7Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 1      OverviewHardware FeaturesUL 2043 CertificationThe access point has adequate fire resistance and low smoke-producing characteristics suitable for operation in a building's environmental air space, such as above suspended ceilings, in accordance with Section 300-22(c) of the NEC, and with Sections 2-128, 12-010(3) and 12-100 of the Canadian Electrical Code, Part 1, C22.1.Caution Only the fiber-optic power injector (AIR-PWRINJ-FIB) has been tested to UL 2043 for operation in a building’s environmental air space; the AIR-PWRINJ3 power injector and the power module are not tested to UL 2043 and should not be placed in a building’s environmental air space, such as above suspended ceilings.Anti-Theft FeaturesThere are three methods of securing the access point:•Security cable keyhole—You can use the security cable slot (see Figure 1-3) to secure the access point using a standard security cable, like those used on laptop computers (refer to the “Using a Security Cable” section on page 2-17).•Security hasp—When you mount the access point on a wall or ceiling using the mounting plate and the security hasp, you can lock the access point to the plate with a padlock (see Figure 1-4). Compatible padlocks are Master Lock models 120T and 121T or equivalent.Figure 1-4 Access Point with Security Hasp and Padlock1Security hasp 2Security padlock1354422.4 GHz RIGHT / PRIMARY 2.4 GHz LEFT12
 1-8Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 1      OverviewNetwork Examples with Autonomous Access Points•Cable security bracket—The cable security bracket (see Figure 1-5) attaches to the mounting plate and covers the console port, Ethernet port, power port, and the mode button to prevent the installation or removal of the cables or the activation of the mode button. The cable security bracket is user removable prior to attaching the mounting plate to a ceiling or wall.Figure 1-5 Access Point with Mounting Plate and Cable Security Bracket Network Examples with Autonomous Access PointsThis section describes the autonomous access point’s role in three common wireless network configurations. The autonomous access point’s default configuration is as a root unit connected to a wired LAN or as the central unit in an all-wireless network. The autonomous 1240AG series access point supports these operating wireless modes:•Root access point—Connected to a wired LAN and supports wireless clients.•Repeater access point—Not connected to a wired LAN, associates to a root access point, and supports wireless clients•Workgroup bridge—Not connected to a wired LAN, associates to a root access point or bridge, and supports wired network devices.•Root bridge—Connected to a wired LAN and supports non-root bridges and wireless clients.•Non-root bridge —Not connected to a wired LAN, associates to a root bridge, supports wireless clients, and supports wired clients.1Mounting plate 3Access point2Cable security bracket1354962.4 GHz RIGHT / PRIMARY 2.4 GHz LEFTSTATUSRADIOETHERNETETHERNET 48VDC321
 1-9Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 1      OverviewNetwork Examples with Autonomous Access PointsRoot Access Point on a Wired LANAn autonomous access point connected directly to a wired LAN provides a connection point for wireless users. If more than one autonomous access point is connected to the LAN, users can roam from one area of a facility to another without losing their connection to the network. As users move out of range of one access point, they automatically connect to the network (associate) through another access point. The roaming process is seamless and transparent to the user. Figure 1-6 shows access points acting as root units on a wired LAN.Figure 1-6 Access Points as Root Units on a Wired LANAccess pointAccess point135445
 1-10Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 1      OverviewNetwork Examples with Autonomous Access PointsRepeater Unit that Extends Wireless RangeAn autonomous access point can be configured as a stand-alone repeater to extend the range of your infrastructure or to overcome an obstacle that blocks radio communication. The repeater forwards traffic between wireless users and the wired LAN by sending packets to either another repeater or to an access point connected to the wired LAN. The data is sent through the route that provides the best performance for the client. Figure 1-7 shows an autonomous access point acting as a repeater. Consult the Cisco IOS Software Configuration Guide for Cisco Aironet Access Points for instructions on setting up an access point as a repeater.Note Non-Cisco client devices might have difficulty communicating with repeater access points.Figure 1-7 Access Point as RepeaterAccess point Repeater135444
 1-11Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 1      OverviewNetwork Examples with Autonomous Access PointsCentral Unit in an All-Wireless NetworkIn an all-wireless network, an autonomous access point acts as a stand-alone root unit. The autonomous access point is not attached to a wired LAN; it functions as a hub linking all stations together. The access point serves as the focal point for communications, increasing the communication range of wireless users. Figure 1-8 shows an autonomous access point in an all-wireless network.Figure 1-8 Access Point as Central Unit in All-Wireless NetworkBridge Network with Wireless ClientsThe access point supports root bridge and non-root bridge roles used to interconnect a remote LAN to the main LAN (see Figure 1-9). The bridge units can also support wireless clients.Figure 1-9 Root Bridge and Non-root Bridge with Clients Access point135443Root bridge Non-root bridge135446
 1-12Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 1      OverviewNetwork Examples with Autonomous Access PointsPoint-to-Point Bridge ConfigurationIn a point-to-point bridge configuration, two bridges interconnect two LAN networks using a wireless communication link (see Figure 1-10). The bridge connected to the main LAN network is classified as a root bridge and the other bridge is classified as a non-root bridge.Figure 1-10 Point-to-Point Bridge ConfigurationWorkgroup Bridge NetworkThe access point supports a workgroup bridge role to interconnect remote Ethernet workstations to the main LAN. The workgroup bridge can communicate with an access point (see Figure 1-11) or with a bridge (see Figure 1-12).Figure 1-11 Workgroup Bridge Communicating with an Access Point Figure 1-12 Workgroup Bridge Communicating  with a Bridge 117029Root bridge Non-root bridgeAccess point Workgroup bridge135448Bridge Workgroupbridge135499
 1-13Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 1      OverviewNetwork Example with Lightweight Access PointsNetwork Example with Lightweight Access PointsThe lightweight access points support Layer 3 network operation. Lightweight access points and controllers in Layer 3 configurations use IP addresses and UDP packets, which can be routed through large networks. Layer 3 operation is scalable and recommended by Cisco.This section illustrates a typical wireless network configuration containing lightweight access points and a Cisco Wireless LAN Controller (see Figure 1-13).Figure 1-13 Typical Lightweight Access Point Network Configuration Example158085LWAPPLWAPP
 1-14Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 1      OverviewNetwork Example with Lightweight Access Points
CHAPTER 2-1Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-052Installing the Access PointThis chapter describes the installation of the access point and includes these sections:•Safety Information, page 2-2•Warnings, page 2-2•Unpacking the Access Point, page 2-3•Basic Installation Guidelines, page 2-4•Controller Discovery Process for Lightweight Access Points, page 2-4•Mounting Overview, page 2-7•Mounting on a Horizontal or Vertical Surface, page 2-9•Mounting Below a Suspended Ceiling, page 2-10•Mounting Above a Suspended Ceiling, page 2-11•Mounting Access Point on a Desktop or Shelf, page 2-14•Cable Security Bracket, page 2-14•Attaching the Access Point to the Mounting Plate, page 2-16•Securing the Access Point, page 2-17•Connecting the Ethernet and Power Cables, page 2-20•Powering Up the Access Point, page 2-22
 2-2Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 2      Installing the Access PointSafety InformationSafety InformationFollow the guidelines in this section to ensure proper operation and safe use of the access point.FCC Safety Compliance StatementThe FCC with its action in ET Docket 96-8 has adopted a safety standard for human exposure to radio frequency (RF) electromagnetic energy emitted by FCC certified equipment. When used with approved Cisco Aironet antennas, Cisco Aironet products meet the uncontrolled environmental limits found in OET-65 and ANSI C95.1, 1991. Proper installation of this radio according to the instructions found in this manual will result in user exposure that is substantially below the FCC recommended limits.General Safety GuidelinesDo not hold any component containing a radio so that the antenna is very close to or touching any exposed parts of the body, especially the face or eyes, while transmitting.WarningsTranslated versions of the following safety warnings are provided in Appendix A, “Translated Safety Warnings.”WarningThis warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071SAVE THESE INSTRUCTIONSWarningRead the installation instructions before you connect the system to its power source. Statement 1004WarningThis product must be connected to a power-over-ethernet (PoE) IEEE 802.3af compliant power source or an IEC60950 compliant limited power source. Statement 353WarningThis product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: 20A Statement 1005WarningDo not operate your wireless network device near unshielded blasting caps or in an explosive environment unless the device has been modified to be especially qualified for such use. Statement 245B
 2-3Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 2      Installing the Access PointUnpacking the Access PointWarningIn order to comply with FCC radio frequency (RF) exposure limits, antennas should be located at a minimum of 7.9 inches (20 cm) or more from the body of all persons. Statement 332Unpacking the Access PointFollow these steps to unpack the access point:Step 1 Open the shipping container and carefully remove the contents. Step 2 Return all packing materials to the shipping container and save it.Step 3 Ensure that all items listed in the “Package Contents” section are included in the shipment. Check each item for damage. If any item is damaged or missing, notify your authorized Cisco sales representative. Package ContentsEach access point package contains the following items:•Cisco Aironet 1240AG Series Access Point or Cisco Aironet 1240AG Series Lightweight Access Point•Cisco Aironet 1240AG Series Power Module (universal power module)–optional•Mounting hardware kit –One mounting plate with cable security bracket–Two suspended ceiling T-rail clips, spacers (accommodates standard and recessed T-rails), and nuts.–One security hasp–Two 6 x 32 x 1/2 in. pan head Phillips machine screws–Four 8 x 18 x 3/4 in. pan head Phillips sheet metal screws–Four #8 plastic wall anchors–One 10 x 24 nut (for ground stud on mounting bracket) –Four rubber foot pads–Two cable tie wraps•Product quick start guide•Product translated safety warnings document•Cisco product registration and Cisco documentation feedback cards
 2-4Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 2      Installing the Access PointBasic Installation GuidelinesBasic Installation GuidelinesBecause the access point is a radio device, it is susceptible to interference that can reduce throughput and range. Follow these basic guidelines to ensure the best possible performance:•Ensure that a site survey has been performed to determine the optimum placement of access points.•For lightweight access points, check the latest release notes to ensure that your controller software version supports the access points to be installed. You can find the controller release notes by selecting your controller under Wireless LAN Controllers at this URL:http://www.cisco.com/en/US/products/hw/wireless/tsd_products_support_category_home.html•Ensure that access points are not mounted closer than 20 cm (7.9 in) from the body of all persons.•Do not mount the access point within 3 feet of metal obstructions. •Install the access point away from microwave ovens. Microwave ovens operate on the same frequency as the access point and can cause signal interference.•Do not mount the access point outside of buildings.•Do not mount the access points on building perimeter walls unless outside coverage is desired.Controller Discovery Process for Lightweight Access PointsThe lightweight access point supports these controller discovery processes:•DHCP server discovery—Uses DHCP Option 43 to provide controller IP addresses to the access points. Cisco switches support a DHCP server option. For additional information, refer to the “Configuring DHCP Option 43 for Lightweight Access Points” section on page G-1.•DNS server discovery—The access point uses the name CISCO-LWAPP-CONTROLLER.<local domain> to discover the controller IP addresses from a DNS server. Where <local domain> is the access point domain name.•Locally stored controller IP addresses—If the access point was previously associated to a controller, the IP addresses of the primary, secondary, and tertiary controllers are stored in the access point non-volatile memory. The process of storing controller IP addresses in access points for later deployment is called priming the access point. For additional information, refer to the “Priming Lightweight Access Points Prior to Deployment” section on page F-1.You can also manually configure controller information using CLI commands on new (out-of-the-box) access points that are not connected to a controller. For additional information refer to the “Manually Configuring Controller Information Using the Access Point CLI” section on page 4-7.Cisco recommends that you configure a DHCP server with Option 43 to provide the controller IP addresses to your access points. Cisco switches provide a DHCP server option that is typically used for this purpose.
 2-5Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 2      Installing the Access PointDeploying the Access Points on the Wireless NetworkDeploying the Access Points on the Wireless NetworkPrior to beginning the actual access point deployment, perform these tasks:•Ensure that a site survey has been preformed.•Ensure that your network infrastructure devices are operational and properly configured.•For lightweight access points, perform these tasks:–Ensure that your controllers are connected to switch trunk ports.–Ensure that your switch is configured with untagged access ports for connecting your access points.–Ensure that a DHCP server with Option 43 configured is reachable by your access points.To deploy your access points, follow these steps:Step 1 Obtain the access point location map created during your building site survey.Step 2 Review the access point locations and identify the specific mounting methods required for each access point location. Step 3 For each access point perform these steps:a. For lightweight access points, record the access point MAC address on the access point location map. When you have completed the access point deployment, return the access point MAC addresses and the access point locations on the access point location maps or floor plans to your network planner or manager. The network operators can use the MAC address and location information to create maps for precise wireless system management.b. Attach your access point to the mounting plate (see the “Attaching the Access Point to the Mounting Plate” section on page 2-16).c. Mount the access point at the indicated destination using the specified mounting method. For specific mounting instructions, see these sections:–Horizontal or vertical surface, such as a ceiling or wall (see the “Mounting on a Horizontal or Vertical Surface” section on page 2-9).–Below a suspended ceiling (see the “Mounting Below a Suspended Ceiling” section on page 2-10).–Above a suspended ceiling (see the “Mounting Above a Suspended Ceiling” section on page 2-11).–On a desktop or shelf (see the “Mounting Access Point on a Desktop or Shelf” section on page 2-14.d. Optionally secure the access point using a padlock or security cable (see the “Securing the Access Point” section on page 2-17).e. Connect the access point cables (Ethernet, optional power, optional antennas). For instructions see the “Connecting the Ethernet and Power Cables” section on page 2-20.f. On power up, verify that the access point is associated to a controller and operating normally. For additional information, refer to the “Checking the Lightweight Access Point LEDs” section on page 3-2 or the “Checking the Lightweight Access Point LEDs” section on page 4-3.
 2-6Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 2      Installing the Access PointDeploying the Access Points on the Wireless NetworkStep 4 For lightweight access points, after your access points are deployed, ensure that your controller is not configured as a master controller. A master controller should only be used for configuring access points and not in a working network. Access Point Layout and ConnectorsFigure 2-1 illustrates the 2.4-GHz connector end of the access point.Figure 2-1 Access Point 2.4-GHz Connector EndFigure 2-2 illustrates the 5-GHz connector end of the access point.Figure 2-2 Access Point 5-GHz Connector End12.4-GHz antenna connector (left) 6Console port (RJ-45)2Ethernet LED 7Ethernet port (RJ-45)3Radio LED 848-VDC power port4Status LED 92.4-GHz antenna connector (right/primary)5MODE buttonSTATUSRADIOETHERNETMODECONSOLE ETHERNET 48VDC2.4 GHz RIGHT/PRIMARY 2.4 GHz LEFT1354356 7 8 91 543215-GHz antenna connector (left) 3Security key slot )25-GHz antenna connector (right/primaryLEFT5 GHz ANTENNA w/RP-TNC1354361RIGHT / PRIMARY23
 2-7Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 2      Installing the Access PointMounting OverviewMounting OverviewYou can mount the access point on any of the following surfaces:•Horizontal or vertical flat surfaces, such as walls or ceilings•Suspended ceilings (above and below)Caution The access point, the antennas, and the power source (power injector or power module) are not designed for outdoor use and must be located in an indoor environment.The access point ships with a detachable mounting plate and the necessary mounting hardware. Because it is detachable, you can use the mounting plate as a template to mark the positions of the mounting holes for your installation. You then install the mounting plate and attach the access point when you are ready. Refer to Figure 2-3 to locate the various mounting holes for the method you intend to use.Figure 2-3 Mounting PlateCaution Only the fiber-optic power injector (AIR-PWRINJ-FIB) has been tested to UL 2043 for operation in a building’s environmental air space; no other power injectors or power modules have been tested to UL 2043 and they should not be placed in a building’s environmental air space, such as above suspended ceilings. 1Key hole clips 4Ceiling or wall mounting holes2Cable access openings  5Ground connection3Locking detent 6Cable tie point
 2-8Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 2      Installing the Access PointMounting OverviewNote The access point provides adequate fire resistance and low smoke-producing characteristics suitable for operation in a building's environmental air space (such as above suspended ceilings) in accordance with Section 300-22(C) of the National Electrical Code (NEC).Note When mounting the access point in a building’s environmental air space, you must use Ethernet cable suitable for operation in environmental air space in accordance with Section 300-22(C) of the National Electrical Code (NEC).A mounting hardware kit is provided that contains the hardware and fasteners necessary to mount the access point. Refer to the Table 2-1 to identify the materials you need to mount your access point, then go to the section containing the specific mounting procedure.Table 2-1 Material Needed to Mount Access PointMounting Method Materials Required In KitHorizontal or vertical surface Four #8 x 1 in. (25.4 mm) screwsFour wall anchors3/16 in. (4.7 mm) or 3/32 in. (2.3 mm) drill bitDrillStandard screwdriverYesYesNoNoNoSuspended ceiling Two T-rail clips with studsTwo plastic spacersTwo 1/4–20 Keps nuts with built-in washersStandard screwdriver, wrench, or pliersYesYesYesNo
 2-9Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 2      Installing the Access PointMounting on a Horizontal or Vertical SurfaceMounting on a Horizontal or Vertical SurfaceFollow these steps to mount the access point on a horizontal or vertical surface.Step 1 Use the mounting plate as a template to mark the locations of the four mounting holes.Note When mounting on a vertical surface, position the cable security bracket on the bottom.Step 2 Drill one of the following sized holes at the locations you marked:•3/16 in. (4.7 mm) if you are using wall anchors•1/8 in. (6.3 mm) if you are not using wall anchorsStep 3 Install the anchors into the wall if you are using them. Otherwise, go to Step 4.Step 4 Secure the mounting plate to the surface using the #8 fasteners.Note On a vertical surface, mount the plate with the security hasp slot on the top.Step 5 Attach the access point to the mounting plate.Note For a more secure installation you should attach the mounting plate to a stud or major structural member and use the appropriate fasteners.
 2-10Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 2      Installing the Access PointMounting Below a Suspended CeilingMounting Below a Suspended CeilingNote To comply with NEC code, a #10-24 grounding lug is provided on the mounting plate.You should review Figure 2-4 before beginning the mounting process.Figure 2-4 T-Rail Mounting Parts 1Suspended ceiling T-rail 4mounting plate2T-rail clips 5Keps nut (contains an attached lock washer)3Plastic spacer (used with recessed ceiling tiles)
 2-11Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 2      Installing the Access PointMounting Above a Suspended CeilingFollow these steps to mount your access point on a suspended ceiling:Step 1 Decide where you want to mount the access point.Step 2 Attach two T-rail clips to the suspended ceiling T-rail.Step 3 Use the mounting plate to adjust the distance between the T-rail clips so that they align with the holes in the mounting plate.Step 4 Use a standard screwdriver to tighten the T-rail clip studs in place on the suspended ceiling T-rail. Do not overtighten.Step 5 If using recessed ceiling tiles, install a plastic spacer on each T-rail clip stud. The spacer’s legs should contact the suspended ceiling T-rail.Step 6 Attach the mounting plate to the T-rail clip studs and start a Keps nut on each stud.Step 7 Use a wrench or pliers to tighten the Keps nuts. Do not overtighten.Step 8 To attach the access point to the mounting plate, see the “Attaching the Access Point to the Mounting Plate” section on page 2-16.Step 9 If you need additional security, refer to the “Securing the Access Point” section on page 2-17 for additional information.Step 10 Verify the access point is operating (see the “Powering Up the Access Point” section on page 2-22).Mounting Above a Suspended CeilingThe access point mounting plate is designed to be integrated into the T-bar grid above the tiles of a suspended ceiling. Using a T-bar box hanger and bracket mounting clip (not supplied) such as the Erico 512A and BHC, you orient the access point antenna just above the top surface of a standard ceiling tile. You may need to modify a thicker tile to allow room for the antenna.
 2-12Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 2      Installing the Access PointMounting Above a Suspended CeilingIt may be helpful to refer to Figure 2-5 before proceeding.Figure 2-5 Above Suspended Ceiling Parts Caution Only the fiber-optic power injector (AIR-PWRINJ-FIB) has been tested to UL 2043 for operation in a building’s environmental air space; no other power injectors or power modules have been tested to UL 2043 and they should not be placed in a building’s environmental air space, such as above suspended ceilings. 1Suspended ceiling T-rail 4T-bar box hanger2T-rail clip 5Bracket mounting clip3Height adjustment screw135583STATUSRADIOETHERNETMODECONSOLEETHERNET48VDC2.4 GHz RIGHT / PRIMARY 2.4 GHz LEFT45331221
 2-13Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 2      Installing the Access PointMounting Above a Suspended CeilingThe bracket mounting clip requires the use of two mounting clip holes on the mounting plate (see Figure 2-6). Figure 2-6 Mounting Plate Holes Follow these steps to mount the access point above a suspended ceiling.Step 1 Insert the bracket mounting clip’s tab into the large hole on the access point mounting plate.Step 2 Place the clip over the T-bar box hanger and secure it to the access point mounting plate (see Figure 2-7) with the 1/4-20 fastener (supplied with the T-bar hanger). Figure 2-7 Access Point Mounting Plate Note The illustration shows the access point mounting plate mounted perpendicular to the T-bar box hanger. You can also mount the bracket parallel to the T-bar box hanger.1Bracket mounting clip holes135498
 2-14Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 2      Installing the Access PointMounting Access Point on a Desktop or ShelfStep 3 Determine the location in the ceiling where you will mount the access point and remove an adjacent ceiling tile.Step 4 Orient the access point 2-GHz and 5-GHz antennas so that they are pointing down when mounted on the T-bar Box hanger. Step 5 Adjust the height of the T-bar box hanger to provide antenna clearance above the ceiling tile using the height adjusting screws (refer to Figure 2-5).Step 6 Attach the T-rail clips on each end of the T-bar box hanger to the ceiling grid T-rails. Make sure the clips are securely attached to the T-rails.Step 7 Connect a drop wire to a building structural element and through the hole provided in the bracket mounting clip. This additional support is required in order to comply with the U.S. National Electrical Safety Code.Step 8 To attach the access point to the mounting plate, see the “Attaching the Access Point to the Mounting Plate” section on page 2-16.Step 9 If you need additional security, see the “Securing the Access Point” section on page 2-17 for additional information.Step 10 Verify the access point is operating before replacing the ceiling tile (see the “Powering Up the Access Point” section on page 2-22).Mounting Access Point on a Desktop or ShelfWhen placing the access point on a desktop of shelf, the use of the mounting plate is optional. The mounting plate can be used to shield the user from the hot bottom surface of the access point when movement of the access point may be necessary. The access point is shipped with four rubber pads that you can place on the bottom of the access point or the mounting plate to help prevent sliding or scratching the surface of your desktop or shelf. For information on connecting the access point cables, see the “Connecting the Ethernet and Power Cables” section on page 2-20. Cable Security BracketThe access point mounting plate has an attached cable security bracket that covers the console port, Ethernet port, power port, and the mode button to prevent the installation or removal of the cables or the activation of the mode button. If desired, the cable security bracket can be removed prior to attaching the mounting plate to a ceiling or wall.
 2-15Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 2      Installing the Access PointCable Security BracketFigure 2-8 Access Point with Mounting Plate and Cable Security Bracket Removing the Cable Security BracketThe cable security bracket (see Figure 2-9) is designed to help prevent someone from using the Mode button to reset the access point to default values or from using the serial console cable to access the access point’s CLI interface or from removing the Ethernet cable. If this security protection is not considered necessary, you can remove the cable security bracket.Figure 2-9 Cable Security Bracket Screws1Mounting plate 3Access point2Cable security bracket1354962.4 GHz RIGHT / PRIMARY 2.4 GHz LEFTSTATUSRADIOETHERNETETHERNET 48VDC3211Cable security bracket 3Mounting plate2Cable security bracket screws
 2-16Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 2      Installing the Access PointAttaching the Access Point to the Mounting PlateTo remove the cable security bracket from the mounting plate, follow these instructions:Step 1 Position the mounting plate with the cable security bracket pointing down (see Figure 2-9).Step 2 Remove the two screws that attach the bracket to the mounting plate using a phillips screw driver.Attaching the Access Point to the Mounting PlateFollow these steps to attach the access point to the mounting plate:Step 1 If your mounting plate has the cable security bracket, follow these steps:a. Connect the Ethernet cable to the access point Ethernet port (see the “Connecting the Ethernet and Power Cables” section on page 2-20).b. If not using on-line power, connect the power module’s power cable to the access point 48-VDC connector.c. Carefully feed the Ethernet and power cables through the cable notch on the cable security bracket and slide the cables to the right or left to secure the cables (see the “Cable Security Bracket” section on page 2-14).Note If your access point is connected to Ethernet in-line power, do not connect the local power module to the access point. Using two power sources on the access point might cause the access point to shut down to protect internal components and might cause the switch to shut down the port to which the access point is connected. If your access point shuts down, you must remove all power and reconnect only a single power source.Step 2 Line up the four keyhole clips on the mounting plate with the large ends of the keyhole-shaped holes on the access point.Note The keyhole clips on each side of the mounting plate are offset and can only be positioned in one direction onto the access point.Step 3 Insert the mounting plate clips into the keyhole shaped holes on the access point.Step 4 Slide the access point towards the cable security bracket end of the mounting bracket while exerting slight pressure to force the access point and mounting plate together. You will hear a slight click when the locking detents contact the access point and locks it into place.Step 5 Attach and adjust the antenna(s) or antenna cables to the access point antenna connectors.Note The 5-GHz antennas and antenna cables have a blue dot or blue label. Connect only antennas or antenna cables with blue dots or labels to the access point’s 5-GHz antenna connectors.
 2-17Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 2      Installing the Access PointSecuring the Access PointStep 6 If your mounting plate does not have the cable security bracket, follow these steps:a. Connect a CAT 5 Ethernet cable to the access point Ethernet port (see the “Connecting the Ethernet and Power Cables” section on page 2-20).b. If using local power, insert the power module’s power cable into the access point’s 48-VDC power port.Note If your access point is connected to in-line power, do not connect the power module to the access point. Using two power sources on the access point might cause the access point to shut down to protect internal components and might cause the switch to shut down the port to which the access point is connected. If your access point shuts down, you must remove all power and reconnect only a single power source.Securing the Access PointThere are two ways to secure your access point:•Using a security cable•Securing the access point to the mounting plateUsing a Security CableYou can secure the access point by installing a standard security cable (such as the Kensington Notebook MicroSaver, model number 64068) into the access point security cable slot (see Figure 2-2). The security cable can be used with any of the mounting methods described in this guide. Follow these steps to install the security cable.Step 1 Loop the security cable around a nearby immovable object. Step 2 Insert the key into the security cable lock. Step 3 Insert the security cable latch into the security key slot on the access point. Step 4 Rotate the key right or left to secure the security cable lock to the access point. Step 5 Remove the key from security cable lock.
 2-18Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 2      Installing the Access PointSecuring the Access PointSecuring the Access Point to the Mounting PlateThe security hasp enables you to use a padlock to secure the access point to the mounting plate. Known compatible padlocks are Master Lock models 120T or 121T.To install the security hasp, follow these steps:Step 1 Insert the security hasp’s key pin (see Figure 2-10) into the key slot on the access point (see Figure 2-2) and rotate counterclockwise towards the mounting plate.Figure 2-10 Security Hasp Step 2 Push the security hasp’s padlock flange through the mounting plate’s security slot.1Key pin 4Padlock2Security hasp 55-GHz access point end 3Mounting plate security slot 6Mounting plate 1354912.4 GHz RIGHT / PRIMARY 2.4 GHz LEFT231465
 2-19Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 2      Installing the Access PointSecuring the Access PointStep 3 Place your padlock (user supplied) through the padlock hole in the security hasp’s padlock flange(see Figure 2-11).Figure 2-11 Security Hasp and PadlockStep 4 Push the padlock into the recessed opening between the access point and the mounting plate.Note When attaching the mounting plate to a vertical surface, place the security cable bracket end of the mounting plate on the bottom.1Security hasp 2Pad lock1354422.4 GHz RIGHT / PRIMARY 2.4 GHz LEFT12
 2-20Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 2      Installing the Access PointConnecting the Ethernet and Power CablesConnecting the Ethernet and Power CablesThe access point receives power through the Ethernet cable or an external power module. Figure 2-12 shows the power options for the access point. Figure 2-12 Access Point Power Options WarningThis product must be connected to a Power over Ethernet (PoE) IEEE 802.3af compliant power source or an IEC60950 compliant limited power source. Statement 353Caution This product and all interconnected equipment must be installed indoors within the same building, including the associated LAN connections (as defined by Environment A of the IEEE 802.3af standard).The access point power options:•Option 1—Switches with sufficient inline power:–An inline power capable switch, such as the Cisco Catalyst 3550 PWR XL, 3560-48PS, 3750-48PS, 4500 with 802.3AF PoE module, or the 6500 with 802.3AF PoE module–Other inline power switches supporting the IEEE 802.3af inline power standard•Option 2—Switches without sufficient inline power can use the power injector:–Cisco Aironet Power Injector (AIR-PWRINJ3 or AIR-PWRINJ-FIB)•Option 3—Local power using the power module PowercordUniversalpower supplySYSTRPSDUPLXMODESPEEDUTILSTAT12345678910 11 12 13 14 15 16 17 18 19 20 21 22 23 24 23 2410Base-T / 100Base-TX 100Base-FXCatalyst 2950 SERIESSYST RPSDUPLXMODESPEEDUTILSTAT12345678910 11 12 13 14 15 16 17 18 19 20 21 22 23 24 23 2410Base-T / 100Base-TX 100Base-FXCatalyst 2950 SERIESTOAP/ BRIDGETONETWORKSwitch withinline powerPower injectorAccess PointSwitch withoutinline powerOption 1 Option 2Option 3135476
 2-21Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 2      Installing the Access PointConnecting the Ethernet and Power CablesNote Some older switches and patch panels might not provide enough power to operate the access point. At power-up, if the access point is unable to determine that the power source can supply sufficient power, the access point automatically deactivates both radios to prevent an over-current condition. The access point Status LED turns amber and an error log entry is created (refer to the “Checking the Lightweight Access Point LEDs” section on page 3-2 or the “Checking the Lightweight Access Point LEDs” section on page 4-3).Connecting to an Ethernet Network with an Inline Power SourceCaution Be careful when handling the access point; the bottom plate might be hot.Note If your access point is connected to in-line power, do not connect the power module to the access point. Using two power sources on the access point might cause the access point to shut down to protect internal components and might cause the switch to shut down the port to which the access point is connected. If your access point shuts down, you must remove all power and reconnect only a single power source.Follow these steps to connect the access point to the Ethernet LAN when you have an inline power source:Step 1 Connect a Category 5 Ethernet cable to the RJ-45 Ethernet connector labeled Ethernet on the access point (see Figure 2-13).Figure 2-13 Ethernet and Power Ports Step 2 Connect the other end of the Ethernet cable to one of the following:•A switch with inline power (see the “Connecting the Ethernet and Power Cables” section on page 2-20).•The end of a Cisco Aironet power injector labeled To AP/Bridge. Connect the other end labeled To Network to your 10/100 Ethernet LAN.1Ethernet port 248 VDC power portSTATUSRADIOETHERNETMODECONSOLE ETHERNET 48VDC2.4 GHz RIGHT/PRIMARY 2.4 GHz LEFT1354941 2
 2-22Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 2      Installing the Access PointPowering Up the Access PointConnecting to an Ethernet Network with Local PowerCaution Be careful when handling the access point; the bottom plate might be hot.Note If your access point is connected to in-line power, do not connect the power module to the access point. Using two power sources on the access point might cause the access point to shut down to protect internal components and might cause the switch to shut down the port to which the access point is connected. If your access point shuts down, you must remove all power and reconnect only a single power source.Follow these steps to connect the access point to an Ethernet LAN when you are using a local power source:Step 1 Connect a Category 5 Ethernet cable to the RJ-45 Ethernet connector labeled Ethernet on the access point (see Figure 2-13). Step 2 Connect the power module output connector to the access point’s 48-VDC power port (see Figure 2-13).Step 3 Plug the other end of the Ethernet cable into an unpowered Ethernet port on your LAN network.Step 4 Plug the other end of the power module into an approved 100- to 240-VAC outlet.For information on securing your access point, see the “Securing the Access Point” section on page 2-17.Powering Up the Access Point When power is applied to the access point, it begins a routine power-up sequence that you can monitor by observing the three LEDs on the end of the access point. After you observe all three LEDs turning green to indicate the starting of the operating system, the Status LED blinks green signifying that the access point is operational. After a successful power-up sequence, the Status LED turns light green to signify that there are no client devices associated, or it turns blue to signify that there are client devices associated. Refer to the “Checking the Lightweight Access Point LEDs” section on page 3-2 or the “Checking the Lightweight Access Point LEDs” section on page 4-3 for LED descriptions.Caution Be careful when handling the access point; the bottom plate might be hot.Note If your access point is connected to in-line power, do not connect the power module to the access point. Using two power sources on the access point might cause the access point to shut down to protect internal components and might cause the switch to shut down the port to which the access point is connected. If your access point shuts down, you must remove all power and reconnect only a single power source.
CHAPTER 3-1Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-053Troubleshooting 1240AG Series Autonomous Access PointsThis chapter provides troubleshooting procedures for basic problems with the 1240AG series autonomous access point (AIR-AP1242AG or AIR-AP1242G). For the most up-to-date, detailed troubleshooting information, refer to the Cisco Technical Support and Documentation website at the following URL:http://www.cisco.com/en/US/products/hw/wireless/tsd_products_support_category_home.htmlSections in this chapter include:•Checking the Lightweight Access Point LEDs, page 3-2•Checking Basic Settings, page 3-3•Low Power Condition, page 3-5•Running the Carrier Busy Test, page 3-13•Running the Ping Test, page 3-14•Resetting to the Default Configuration, page 3-14•Reloading the Access Point Image, page 3-16•Obtaining the Access Point Image File, page 3-19•Obtaining the TFTP Server Software, page 3-20
 3-2Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 3      Troubleshooting 1240AG Series Autonomous Access PointsChecking the Lightweight Access Point LEDsChecking the Lightweight Access Point LEDsIf your access point is not working properly, check the Status, Ethernet, and Radio LEDs on the 2.4 GHz end of the unit. You can use the LED indications to quickly assess the unit’s status. Figure 3-1 shows the access point LEDs (for additional information refer to the Event Log using the access point browser interface). Figure 3-1 Access Point LEDs The LED signals are listed inTable 3-1.1Ethernet LED 3Status LED2Radio LED STATUSRADIOETHERNETMODECONSOLE ETHERNET 48VDC2.4 GHz RIGHT/PRIMARY 2.4 GHz LEFT135497321Table 3-1 LED SignalsMessage type Ethernet LED Radio LED Status LED MeaningBoot loader status Green Green Green DRAM memory test ok.Off Blinking green Blue-green Initialize Flash file system.Off Green Pink Flash memory test ok.Green Off Dark blue Ethernet test ok.Green Green Green Starting Cisco IOS.Association status — — Light green Normal operating condition, but no wireless client devices are associated with the unit. — — Blue Normal operating condition, at least one wireless client device is associated with the unit.Operating status Green — — Ethernet link is operational.Blinking green — — Transmitting or receiving Ethernet packets.— Blinking green — Transmitting or receiving radio packets.— — Blinkingdark blue Software upgrade in progress
 3-3Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 3      Troubleshooting 1240AG Series Autonomous Access PointsChecking Basic SettingsChecking Basic SettingsMismatched basic settings are the most common causes of lost connectivity with wireless clients. If the access point does not communicate with client devices, check the following areas.Boot loader warnings Off Off Yellow Ethernet link not operational.Red Off Yellow Ethernet failure.Amber Off Yellow Configuration recovery in progress(Mode button pressed for 2 to 3 seconds).Off Red Pink Image recovery(Mode button pressed for 20 to 30 seconds)Blinking green Blinking red Blinking pink Image recovery in progress and Mode button is released.Boot loader errors Red Red Red DRAM memory test failure.Off Red Blinking red and blue Flash file system failure.Off Amber Blinking red and blue-greenEnvironment variable (ENVAR) failure.Amber Off Blinking red and yellow Bad MAC address.Red Off Blinking red and off Ethernet failure during image recovery.Amber Amber Blinking red and off Boot environment error.Red Amber Blinking red and off No Cisco IOS image file.Amber Amber Blinking red and off Boot failure.Cisco IOS errors Blinking amber — — Transmit or receive Ethernet errors. — Blinking amber — Maximum retries or buffer full occurred on the radio.Red Red Amber Software failure; try disconnecting and reconnecting unit power.— — Amber General warning, insufficient inline power (see the Low Power Condition section).Table 3-1 LED Signals (continued)Message type Ethernet LED Radio LED Status LED Meaning
 3-4Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 3      Troubleshooting 1240AG Series Autonomous Access PointsChecking Basic SettingsDefault IP Address BehaviorWhen you connect a 1240 series access point running Cisco IOS Release 12.3(7)JA or later software with a default configuration to your LAN, the access point requests an IP address from your DHCP server and, if it does not receive an IP address, continues to send requests indefinitely.Enabling the Radio InterfacesIn Cisco IOS Release 12.3(7)JA or later, the access point radios are disabled by default, and there is no default SSID. You must create an SSID and enable the radios before the access point will allow wireless associations from other devices. These changes to the default configuration improve the security of newly installed access points. Refer to the Cisco IOS Software Configuration Guide for Cisco Aironet Access Points for instructions on configuring the SSID.To enable the radio interfaces, follow these instructions:Step 1 Use your web-browser to access your access point.Step 2 When the Summary Status page displays, click Network Interfaces > Radio0-802.11G and the radio status page displays.Step 3 Click Settings and the radio settings page displays.Step 4 Click Enable in the Enable Radio field.Step 5 Click Apply.Step 6 Click Radio1-802.11A and the radio status page displays.Step 7 Repeat Steps 3 to 5.Step 8 Close your web-browser.SSIDWireless clients attempting to associate with the access point must use the same SSID as the access point. If a client device’s SSID does not match the SSID of an access point in radio range, the client device will not associate. Note In Cisco IOS Release 12.3(7)JA or later, there is no default SSID. You must configure an SSID before client devices can associate to the access point.WEP KeysThe WEP key you use to transmit data must be set up exactly the same on your access point and any wireless devices with which it associates. For example, if you set WEP Key 3 on your client adapter to 0987654321 and select it as the transmit key, you must also set WEP Key 3 on the access point to exactly the same value. The access point does not need to use Key 3 as its transmit key, however.Refer to the Cisco IOS Software Configuration Guide for Cisco Aironet Access Points for instructions on setting the access point’s WEP keys.
 3-5Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 3      Troubleshooting 1240AG Series Autonomous Access PointsLow Power ConditionSecurity SettingsWireless clients attempting to authenticate with your access point must support the same security options configured in the access point, such as EAP or LEAP, MAC address authentication, Message Integrity Check (MIC), WEP key hashing, and 802.1X protocol versions.If a wireless client is unable to authenticate with your access point, contact the system administrator for proper security settings in the client adapter and for the client adapter driver and firmware versions that are compatible with the access point settings.Note The access point MAC address that displays on the Status page in the Aironet Client Utility (ACU) is the MAC address for the access point radio. The MAC address for the access point Ethernet port is printed on the label on the back of the access point.Low Power ConditionWarningThis product must be connected to a Power over Ethernet (PoE) IEEE 802.3af compliant power source or an IEC60950 compliant limited power source. Statement 353The access point can be powered from the 48-VDC power module or from an in-line power source. The access point supports the IEEE 802.3af power standard, Cisco Pre-Standard PoE protocol, and Cisco Intelligent Power Management for in-line power sources. For full operation, the access point (powered device) requires 12.95 W (up to 15.4 W with 100 m CAT 5 Ethernet cable). When the access point is being used in a PoE configuration, the power drawn from the power sourcing equipment (PSE), such as a switch or power injector, is higher by an amount dependent on the length of the interconnecting cable.The power module and Cisco Aironet power injectors are capable of supplying the required power for full operation, but some inline power sources are not capable of supplying sufficient power. Also, some high-power inline power sources, might not be able to provide up to 15.4 W of power to all ports at the same time.Note An 802.3af compliant switch (Cisco or non-Cisco) is capable of supplying sufficient power for full operation.Note If your access point is connected to in-line power, do not connect the power module to the access point. Using two power sources on the access point might cause the access point to shut down to protect internal components and might cause the switch to shut down the port to which the access point is connected. If your access point shuts down, you must remove all power and reconnect only a single power source.On power up, the access point is placed into low power mode (both radios are disabled), Cisco IOS software loads and runs, and power negotiation determines if sufficient power is available. If there is sufficient power then the radios are turned on; otherwise, the access point remains in low power mode with the radios disabled to prevent a possible over-current condition. In low power mode, the access
 3-6Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 3      Troubleshooting 1240AG Series Autonomous Access PointsLow Power Conditionpoint activates the Status LED low power error indication, displays a low power message on the browser and serial interfaces, and creates an event log entry (see the “Checking the Lightweight Access Point LEDs” section on page 3-2 and “Inline Power Status Messages” section on page 3-7).Intelligent Power ManagementThe access point requires 12.95 W of power (up to 15.4 W with 100 m CAT 5 Ethernet cable) for full power operation with both radios, but only needs 6.3 W of power when operating in low power mode with both radios disabled. To help avoid an over-current condition with low power sources and to optimize power usage on Cisco switches, Cisco developed Intelligent Power Management, which uses Cisco Discovery Protocol (CDP) to allow powered devices (such as your access point) to negotiate with a Cisco switch for sufficient power. The access point supports Intelligent Power Management and as a result of the power negotiations, the access point will either enter full power mode or remain in low power mode with the radios disabled. Note Independent of the power negotiations, the access point hardware also uses the 802.3af classification scheme to indicate the power required from the power source. However, the power source cannot report the power available to the access point unless the power source also supports Intelligent Power Management.Some Cisco switches that are capable of supplying sufficient power require a software upgrade to support Intelligent Power Management. If the software upgrade is not desired, you can configure the access point to operate in pre-standard compatibility mode and the access point automatically enters full power mode if these Cisco switches are detected in the received CDP ID field. When the access point determines that sufficient power is not available for full power operation, an error message is logged and the Status LED turns amber to indicate low power mode (see the “Checking the Lightweight Access Point LEDs” section on page 3-2 and the “Inline Power Status Messages” section on page 3-7).Tip If your switch is capable of supplying sufficient power for full operation but the access point remains in low-power mode, your access point or your switch (or both) might be misconfigured (see Table 3-2 and Table 3-3).If your inline power source is not able to supply sufficient power for full operation, you should consider these options:•Upgrade to a higher-powered switch •Use a Cisco Aironet power injector on the switch port•Use the 48-VDC power module to locally power the access point
 3-7Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 3      Troubleshooting 1240AG Series Autonomous Access PointsLow Power ConditionInline Power Status MessagesThese messages are logged on the console port by the access point to report the power condition:•%CDP_PD-4-POWER_OK: Full Power - AC_ADAPTOR inline power source—This message indicates the access point is using the power module and can support full-power operation.•%CDP_PD-4-POWER_OK: Full Power - NEGOTIATED inline power source—This message indicates the access point is operating at full power and has successfully negotiated for 12.95 W of power from a Cisco switch supporting Cisco Intelligent Power Management.•%CDP_PD-4-POWER_OK: Full Power - HIGH_POWER_CLASSIC inline power source—This message indicates the access point is operating at full power because it has been configured for pre-standard compatibility mode and has detected a Cisco switch that does not support Intelligent Power Management but is able to supply sufficient power to the access point.•%CDP_PD-4-POWER_OK: Full Power - INJECTOR_CONFIGURED_ON_SOURCE inline power source—This message indicates the access point is operating at full power because it is connected to a Cisco switch that supports Intelligent Power Management and the switch has been configured with the power inline never command.•%CDP_PD-4-POWER_OK: Full power - INJECTOR_CONFIGURED_ON_CURRENT_PORT inline power source—This message indicates the access point is operating at full power because it has been configured to expect a power injector on this port. •%CDP_PD-4-POWER_OK: Full Power - INJECTOR_DETECTED_PD inline power source—This message indicates the access point is operating at full power because it has detected a CDP packet from another Cisco powerable device (PD). The access point power is being supplied from a power injector or a non-Cisco power source because a Cisco power source does not transmit this type of CDP packet.•%CDP_PD-4-POWER_OK: Full Power - INJECTOR_DETECTED_MULTIPLE_MACS_ON_HUB inline power source—This message indicates the access point is operating at full power because it has detected multiple Cisco devices. The access point power is being supplied from a power injector or a non-Cisco power source because a Cisco power source does not forward CDP packets. •%CDP_PD-4-POWER_OK: Full Power - NON_CISCO-NO_CDP_RECEIVED inline power source—This message indicates the access point is operating at full power because it has not received any CDP packets within the timeout period. This condition indicates your access point is connected to a non-Cisco power source.Note To prevent possible over-current conditions, the power source must be an IEEE 802.3af compliant power source or an IEC60950 compliant limited power source.•%CDP_PD-2-POWER_LOW: All radios disabled - NEGOTIATED inline power source—This message indicates the access point is in low power mode with all radios disabled because the Cisco power source has indicated it is not capable of supplying sufficient power to the access point.Note A Cisco power injector might be required.
 3-8Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 3      Troubleshooting 1240AG Series Autonomous Access PointsLow Power Condition•%CDP_PD-2-POWER_LOW: All radios disabled - LOW_POWER_CLASSIC_NO_INJECTOR_CONFIGURED <platform name> (<MAC address>). —This message indicates the access point is in low power mode with all radios disabled and has detected a CDP device that is unable to supply sufficient power to the access point. The< platform name> indicates the CDP device detected by the access point. The <MAC address> indicates the MAC address of the CDP device, typically, the switch port.Note A Cisco power injector might be required. Following the low power status message, two extra messages are displayed on the console port or when using a Telnet session that identify the actions needed to resolve this low power problem:–Verify the required power injector is installed on this port: <platform name> (<Ethernet port>).(where <platform name> indicates the CDP device detected by the access point and <Ethernet port> indicates the Ethernet port of the CDP device.–If a power injector is installed, issue the command: power inline negotiation injector installed.•%CDP_PD-2-POWER_LOW: All radios disabled- LOW_POWER_CLASSIC_INJECTOR_CONFIGURED_ON_ANOTHER_PORT <platform name> (<MAC address>)—This message indicates the access point is in low power mode with all radios disabled and has detected a CDP device that is unable to supply sufficient power to the access point. A power injector has been configured, but it is for another port. It is likely that the access point has been relocated and has not been reconfigured for a new power injector.The <platorm name> indicates the CDP device detected by the access point. The <MAC address> indicates the MAC address of the CDP device, typically, the switch port.Note A Cisco power injector might be required.Following the low power status message, two extra messages are displayed when using the console port or a Telnet session that identify the actions needed to resolve this low power problem:1. Verify the required power injector is installed on the new port: <platform name> (<Ethernet port>).(where <platform name> indicates the CDP device detected by the access point and <Ethernet port> indicates the Ethernet port of the CDP device.2. If a power injector is installed, issue the command: power inline negotiation injector installed.•%CDP_PD-2-POWER_LOW: All radios disabled- HIGH_POWER_CLASSIC_NOT_ CONFIGURED inline power source <platform name> (<MAC address>)—This message indicates the access point is in low power mode with all radios disabled and has detected a Cisco switch that does not support Intelligent Power Management, but should be able to supply sufficient power. The access point must be configured for pre-standard compatibility. The< platform name> indicates the Cisco platform detected by the access point. The <MAC address> indicates the MAC address of the switch port.Note You need to upgrade the software on the Cisco switch to support Intelligent Power Management or configure the access point for pre-standard compatibility.
 3-9Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 3      Troubleshooting 1240AG Series Autonomous Access PointsLow Power Condition•%CDP_PD-4-POWER_OK: Full power - INJECTOR_CONFIGURED_OVERRIDE_SAFETY inline power source —This message indicates the access point has been configured to override the inline power checks and a power injector is installed. Caution When using the power inline negotiation injector override command, a power injector must always be installed to prevent a possible overload condition with an underpowered power source.Configuring Power Using the CLIIntelligent Power Management support is dependent on the version of software resident in the Cisco switch that is providing power to the access point. Each Cisco switch should be upgraded to support Intelligent Power Management. Until the software is upgraded, you can configure the access point to operate with older switch software using the following Cisco IOS CLI command:[no] power inline negotiation {prestandard source |injector {installed | override | H.H.H}}(prestandard source indicates the Cisco switch does not support Intelligent Power Management. injector installed indicates a power injector is installed on the current switch port. injector override indicates a power injector is installed and the access point is configured to override the inline power checks. When you move the access point, H.H.H is used to specify the MAC address of the new switch port where the access point was moved. A MAC address of 0.0.0 is invalid.)Caution When using the power inline negotiation injector override command, a power injector must always be installed to prevent a possible overload condition with an underpowered power source.Note The power inline negotiation injector installed command will fail if CDP is disabled. When using the power inline negotiation injector override command, you must use a power injector to prevent possibly overloading underpowered power sources.You can use this Cisco IOS CLI command to inform the access point of the following:•The Cisco switch does not support Intelligent Power Management but should be able to supply sufficient power.•A power injector is being used to supply sufficient power and the Cisco switch does not support Intelligent Power Management. •The access point was moved to a new Cisco switch port and a power injector is being used to supply sufficient power.Caution If the access point receives power through PoE, the output current of the power sourcing equipment (PSE) cannot exceed 400 mA per port. The power source must comply with IEEE802.3af or IEC60950 for limited power sources.Note After completing your configuration changes, you must remove the serial console cable from the access point.
 3-10Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 3      Troubleshooting 1240AG Series Autonomous Access PointsLow Power ConditionIssuing the Cisco IOS Command Using the CLIFollow these steps to issue the Cisco IOS command for your power scenario:Step 1 Connect a PC to the access point console port and use a terminal emulator to establish a session with the access point (refer to the “Connecting to the Access Point Locally” section on page 3-20).Step 2 From the global configuration mode (refer to the Cisco IOS Software Configuration Guide for Cisco Aironet Access Points), enter the command below that applies to your power configuration (see Table 3-2):•power inline negotiation injector installed •no power inline negotiation injector •power inline negotiation prestandard source•no power inline negotiation prestandard sourceStep 3 Enter the write memory command to save the setting to the access point memory.Step 4 Enter the quit command to exit the terminal session.Table 3-2 Using Cisco IOS CommandsPower SourceCisco IOS CommandsAccess Point Cisco SwitchAC power module None required power inline neverCisco switch that supports Intelligent Power Management11. You should check the release notes for your Cisco power source to determine which Cisco IOS release supports Intelligent Power Management. Support for Intelligent Power Management might not be currently available for your Cisco power source.no power inline negotiation prestandard sourceno power inline negotiation injectorpower inline auto Cisco switch that does not support Intelligent Power Management1power inline negotiation prestandard sourceno power inline negotiation injector power inline autoPower injector2 used with a Cisco switch that supports Intelligent Power Management12. Power injector must be AIR-PWRINJ3 or AIR-PWRINJ-FIB.None required33. The Cisco switch uses Intelligent Power Management to inform the access point of the power injector being used.power inline never44. Cisco switches that support Intelligent Power Management always configure the use of a power injector at the switch.Power injector2 used with a Cisco switch that does not support Intelligent Power Management1no power inline negotiation prestandard sourcepower inline negotiation injector installed power inline neverPower injector used with a non-Cisco switch None required – 802.3af compliant non-Cisco switches None required –
 3-11Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 3      Troubleshooting 1240AG Series Autonomous Access PointsLow Power ConditionConfiguring the Access Point System Power Settings Using a BrowserYou can also use your browser to set the access point System Power Settings. Note The access point web-browser interface is fully compatible with Microsoft Internet Explorer version 6.0 on Windows 98 and 2000 platforms and with Netscape version 7.0 on Windows 98, Windows 2000, and Solaris platforms.Note When using the access point browser interface, you should disable your browser pop-up blocker.Figure 3-2 shows the system power setting options and indicates the power status of the access point.Figure 3-2 System Power SettingsCaution If the access point receives power through PoE, the output current of the power sourcing equipment (PSE) cannot exceed 400 mA per port. The power source must comply with IEEE802.3af or IEC60950 for limited power sources.Table 3-3 lists the access point system power settings and the Cisco switch power commands for several power options.Table 3-3 Access Point System Power Settings and Cisco Switch CommandsPower Source Access Point System Power SettingsCisco Switch Power CommandAC power module Configuration changes are not required power inline neverCisco switch that supports Intelligent Power Management1Power Settings:Power Negotiation (selected)Power Injector: Installed on Port with MAC Address (unchecked)power inline autoCisco switch that does not support Intelligent Power Management1Power Settings:Pre-standard Compatibility (selected)Power Injector:Installed on Port with MAC Address (unchecked)power inline auto
 3-12Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 3      Troubleshooting 1240AG Series Autonomous Access PointsLow Power ConditionPerform these steps to configure your access point power settings using the browser interface:Step 1 Obtain the access point IP address and browse to your access point.Step 2 Perform one of these operations:a. When you browse to your access point operating in low-power mode, a Warning message displays indicating that all radios are disabled due to insufficient power. Click OK to jump to the System Power Settings located on the System Software > System Configuration page.b. When you browse to your access point operating in full-power mode, choose System Software > System Configuration.Step 3 Choose one of these Power Settings options (see Figure 3-2):a. If your Cisco switch supports Intelligent Power Management negotiations, choose Power Negotiation.b. If your Cisco switch does not support Intelligent Power Management negotiations, choose Pre-standard Compatibility.c. If you are using a non-Cisco switch, changes to the power settings are not required.Power injector2 used with a Cisco switch that supports Intelligent Power Management1Power Settings:Power Negotiation (selected)Power Injector: Installed on Port with MAC Address (unchecked)power inline never3Power injector2 used with a Cisco switch that does not support Intelligent Power Management1Power Settings:Power Negotiation (selected)Power Injector: Installed on Port with MAC Address (checked)power inline neverPower injector used with a non-Cisco switch Configuration changes are not required –802.3af compliant non-Cisco switches Configuration changes are not required –1. You should check the release notes for your Cisco power source to determine which Cisco IOS release supports Intelligent Power Management. Support for Intelligent Power Management might not be currently available for your Cisco power source.2. Power injector must be AIR-PWRINJ3 or AIR-PWRINJ-FIB.3. Cisco switches that support Intelligent Power Management always configure the use of a power injector at the switch.Table 3-3 Access Point System Power Settings and Cisco Switch Commands (continued)Power Source Access Point System Power SettingsCisco Switch Power Command
 3-13Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 3      Troubleshooting 1240AG Series Autonomous Access PointsRunning the Carrier Busy TestStep 4 If you are using a power injector with a Cisco switch, choose one of these Power setting options (see Figure 3-2):a. If your Cisco switch supports Intelligent Power Management negotiations, uncheck Installed on Port with MAC address.b. If your Cisco switch does not support Intelligent Power Management, check Installed on Port with MAC address and ensure the MAC address for your switch port is displayed in the MAC address field. The HHHH.HHHH.HHHH indicates the MAC address contains 12 hexadecimal digits. Note The MAC address field is not case-sensitive.Step 5 Click Apply and a message displays indicating that you should disable pop-up blockers before proceeding.Step 6 Click OK to continue. Your access point reboots and your power settings are configured in the access point.Note You might have to refresh your browser page to obtain the latest browser page that indicates your radios are enabled.Running the Carrier Busy TestYou can use the carrier busy test to determine the least conjested channel for a radio interface (802.11g or 802.11a). You should typically run the test several times over several days to obtain the best results and to avoid temporary activity spikes.Note The carrier busy test is primarily used for single access points or bridge environments. For sites with multiple access points, a site survey is typically performed to determine the best operation location and operating frequency for the access points. Note All associated clients on the selected radio will be deassociated during the 6 to 8 seconds needed for the carrier busy test. Perform these steps to activate the carrier busy test:Step 1 Use your web browser to access the access point browser interface.Step 2 Click Network Interfaces and the Network Interface Summary page displays.Step 3 Choose the radio interface experiencing problems by clicking Radio0-802.11G or Radio1-802.11A. The respective radio status page displays.Step 4 Click the Carrier Busy Test tab and the Carrier Busy Test page displays
 3-14Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 3      Troubleshooting 1240AG Series Autonomous Access PointsRunning the Ping TestStep 5 Click Start to begin the carrier busy test.When the test completes, the results are displayed on the page. For each of the channel center frequencies, the test produces a value indicating the percentage of time that the channel is busy. Running the Ping TestYou can use the ping test to evaluate the link to and from an associated wireless device. The ping test provides two modes of operation:a. Performs a test using a specified number of packets and then displays the test results.b. Performs a test that continuously operates until you stop the test and then displays the test results.Follow these steps to activate the ping test:Step 1 Use your web browser to access the access point browser interface.Step 2 Click Association and the main association page displays.Step 3 Click the MAC address of an associated wireless device and the Statistics page for that device displays.Step 4 Click the Ping/Link Test tab and the Ping/Link Test page displays.Step 5 If you want to specify the number of packets to use in the test, follow these steps:a. Enter the number of packets in the Number of Packets fieldb. Enter the packet size in the Packet Size field.c. Click Start.Step 6 If you want to use a continuous test, follow these steps:a. Enter the packet size in the Packet Size field.b. Click Start to activate the test.c. Click Stop to stop the test.When the test has completed, the test results are displayed at the bottom of the page. You should check for any lost packets that can indicate a problem with the wireless link. For best results, you should also perform this test several times.Resetting to the Default ConfigurationIf you forget the password that allows you to configure the access point, you may need to completely reset the configuration. You can use the MODE button on the access point or the web-browser interface.Note The following steps reset all configuration settings to factory defaults, including passwords, WEP keys, the IP address, and the SSID.
 3-15Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 3      Troubleshooting 1240AG Series Autonomous Access PointsResetting to the Default ConfigurationUsing the MODE ButtonFollow these steps to delete the current configuration and return all access point settings to the factory defaults using the MODE button:Step 1 Disconnect power (the power jack for external power or the Ethernet cable for in-line power) from the access point.Step 2 Press and hold the MODE button while you reconnect power to the access point.Step 3 Hold the MODE button until the Ethernet LED turns an amber color (approximately 2 to 3 seconds), and release the button.Step 4 After the access point reboots, you must reconfigure the access point by using the Web browser interface, the Telnet interface, or Cisco IOS commands.Note The access point is configured with the factory default values including the IP address (set to receive an IP address using DHCP).Using the Web Browser InterfaceFollow these steps to delete the current configuration and return all access point settings to the factory defaults using the web browser interface.Step 1 Open your Internet browser. Note The access point web-browser interface is fully compatible with Microsoft Internet Explorer version 6.0 on Windows 98 and 2000 platforms and with Netscape version 7.0 on Windows 98, Windows 2000, and Solaris platforms.Note When using the access point browser interface, you should disable your browser pop-up blocker.Step 2 Enter the access point’s IP address in the browser address line and press Enter. An Enter Network Password page displays.Step 3 Enter your username in the User Name field.Step 4 Enter the access point password in the Password field and press Enter. The Summary Status page displays.Step 5 Click System Software and the System Software page displays.Step 6 Click System Configuration and the System Configuration page displays.
 3-16Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 3      Troubleshooting 1240AG Series Autonomous Access PointsReloading the Access Point ImageStep 7 Click the Reset to Defaults button.Note If the access point is configured with a static IP address, the IP address does not change.Step 8 After the access point reboots, you must reconfigure the access point by using the Web browser interface, the Telnet interface, or Cisco IOS commands.Reloading the Access Point ImageIf your access point has a firmware failure, you must reload the complete access point image file using the Web browser interface or by using the MODE button. You can use the browser interface if the access point firmware is still fully operational and you want to upgrade the firmware image. However, you can use the MODE button when the access point has a corrupt firmware image. Using the MODE ButtonYou can use the MODE button on the access point to reload the access point image file from an active Trivial File Transfer Protocol (TFTP) server on your network or on a PC connected to the access point Ethernet port. Note If your access point experiences a firmware failure or a corrupt firmware image, indicated by the Status LED turning an amber color, you must reload the image from a connected TFTP server.Note This process resets all configuration settings to factory defaults, including passwords, WEP keys, the access point IP address, and SSIDs. Follow these steps to reload the access point image file:Step 1 The PC you intend to use must be configured with a static IP address in the same subnet as the access point.Step 2 Place a copy of the access point image file (such as c1240-k9w7-tar.123-8.JA.tar) into the TFTP server folder on your PC. For additional information, refer to the “Obtaining the Access Point Image File” and “Obtaining the TFTP Server Software” sections. Step 3 Rename the access point image file in the TFTP server folder to c1240-k9w7-tar.default. Step 4 Activate the TFTP server.Step 5 If using in-line power, use a Category 5 (CAT5) Ethernet cable to connect your PC to the To Network Ethernet connector on the power injector.Step 6 Disconnect power (the power jack for external power or the Ethernet cable for in-line power) from the access point.Step 7 Press and hold the MODE button while you reconnect power to the access point.
 3-17Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 3      Troubleshooting 1240AG Series Autonomous Access PointsReloading the Access Point ImageStep 8 Hold the MODE button until the Radio LED turns a red color (approximately 20 to 30 seconds), and release the MODE button.Step 9 After the access point reboots, you must reconfigure the access point by using the Web interface, the Telnet interface, or Cisco IOS commands.Web Browser InterfaceYou can also use the Web browser interface to reload the access point image file. The Web browser interface supports loading the image file using HTTP or TFTP interfaces. Note Your access point configuration is not changed when using the browser to reload the image file.Browser HTTP InterfaceThe HTTP interface enables you to browse to the access point image file on your PC and download the image to the access point. Follow these instructions to use the HTTP interface:Step 1 Open your Internet browser. Note The access point web-browser interface is fully compatible with Microsoft Internet Explorer version 6.0 on Windows 98 and 2000 platforms and with Netscape version 7.0 on Windows 98, Windows 2000, and Solaris platforms.Note When using the access point browser interface, you should disable your browser pop-up blocker.Step 2 Enter the access point’s IP address in the browser address line and press Enter. An Enter Network Password page displays.Step 3 Enter your username in the User Name field.Step 4 Enter the access point password in the Password field and press Enter. The Summary Status page displays.Step 5 Click the System Software tab and then click Software Upgrade. The HTTP Upgrade page displays.Step 6 Click the Browse button to locate the access point image file (such as c1240-k9w7-tar.123-8.JA.tar) on your PC.Step 7 Click the Upload button.For additional information, click the Help icon on the Software Upgrade page.
 3-18Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 3      Troubleshooting 1240AG Series Autonomous Access PointsReloading the Access Point ImageBrowser TFTP InterfaceThe TFTP interface allows you to use a TFTP server on a network device to load the access point image file. Follow these instructions to use a TFTP server:Step 1 Open your Internet browser. Note The access point web-browser interface is fully compatible with Microsoft Internet Explorer version 6.0 on Windows 98 and 2000 platforms and with Netscape version 7.0 on Windows 98, Windows 2000, and Solaris platforms.Note When using the access point browser interface, you should disable your browser pop-up blocker.Step 2 Enter the access point’s IP address in the browser address line and press Enter. An Enter Network Password page displays.Step 3 Enter your username in the User Name field.Step 4 Enter the access point password in the Password field and press Enter. The Summary Status page displays.Step 5 Click the System Software tab and then click Software Upgrade. The HTTP Upgrade page displays.Step 6 Click the TFTP Upgrade tab. Step 7 Enter the IP address for the TFTP server in the TFTP Server field.Step 8 Enter the file name for the access point image file (such as c1240-k9w7-tar.123-8.JA.tar) in the Upload New System Image Tar File field. If the file is located in a subdirectory of the TFTP server root directory, include the relative path of the TFTP server root directory with the filename. If the file is located in the TFTP root directory, enter only the filename.Step 9 Click the Upload button.Step 10 When a message displays that indicates the upgrade is complete, click OK.For additional information click the Help icon on the Software Upgrade page.
 3-19Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 3      Troubleshooting 1240AG Series Autonomous Access PointsObtaining the Access Point Image FileObtaining the Access Point Image FileThe access point image file can be obtained from the Cisco.com software center using these steps:Step 1 Use your Internet browser to access the Cisco Software Center at the following URL:http://tools.cisco.com/support/downloads/pub/MDFTree.x?butype=wirelessStep 2 Click Wireless LAN Access > Aironet Access Points > Cisco Aironet 1240 AG Series.Step 3 Click Cisco Aironet 1240AG Access Point.Step 4 On the Enter Network Password window, enter your Cisco.com username and password and click OK.Step 5 Click IOS.Step 6 Choose the Cisco IOS release desired, such as 12.3.8.JA.Step 7 Click WIRELESS LAN for your access point image file, such as c1240-k9w7-tar.123-8.JA.tar.Step 8 On the Enter Network Password window, enter your Cisco.com username and password and click OK.Step 9 On the Security Information window, click Yes to display non-secure items.Step 10 On the Encryption Software Export Authorization page, read the information and check Yes or No to the question asking if the image is for use my you or your organization. Click Submit..Step 11 If you checked No, enter the requested information and click Submit.Step 12 Click Yes to continue.Step 13 Click DOWNLOAD. Step 14 Read and accept the terms and conditions of the Software Download Rules.Step 15 On the Enter Network Password window, enter your Cisco.com username and password and click OK.Step 16 Click Save to download your image file to your hard disk.Step 17 Select the desired download location on your hard disk and click Save.
 3-20Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 3      Troubleshooting 1240AG Series Autonomous Access PointsConnecting to the Access Point LocallyConnecting to the Access Point LocallyIf you need to configure the access point locally (without connecting the access point to a wired LAN), you can connect a PC to its console port using a DB-9 to RJ-45 serial cable. Caution Be careful when handling the access point, the bottom plate might be hot.Note After completing your configuration changes, you must remove the serial cable from the access point.Follow these steps to open the CLI by connecting to the access point console port:Step 1 Connect a nine-pin, female DB-9 to RJ-45 serial cable to the RJ-45 console port on the access point and to the COM port on a computer. Figure 3-3 shows the console port location.Figure 3-3 Console Port Location Note The Cisco part number for the DB-9 to RJ-45 serial cable is AIR-CONCAB1200. Browse to http://www.cisco.com/go/marketplace to order a serial cable.Step 2 Set up a terminal emulator on your PC to communicate with the access point. Use the following settings for the terminal emulator connection: 9600 baud, 8 data bits, no parity, 1 stop bit, and no flow control.Obtaining the TFTP Server SoftwareYou can download TFTP server software from several web sites. Cisco recommends the shareware TFTP utility available at this URL:http://tftpd32.jounin.netFollow the instructions on the website for installing and using the utility.1Console portSTATUSRADIOETHERNETMODECONSOLE ETHERNET 48VDC2.4 GHz RIGHT/PRIMARY 2.4 GHz LEFT1354931
CHAPTER 4-1Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-054Troubleshooting 1240AG Series Lightweight Access PointsThis chapter provides troubleshooting procedures for basic problems with the 1240AG series lightweight access point (AIR-LAP1242AG or AIR-LAP1242G). For the most up-to-date, detailed troubleshooting information, refer to the Cisco Technical Support and Documentation website at the following URL:http://www.cisco.com/en/US/products/hw/wireless/tsd_products_support_category_home.htmlSections in this chapter include:•Guidelines for Using Cisco Aironet Lightweight Access Points, page 4-2•Checking the Lightweight Access Point LEDs, page 4-3•Low Power Condition for Lightweight Access Points, page 4-5•Manually Configuring Controller Information Using the Access Point CLI, page 4-7•Obtaining the Autonomous Access Point Image File, page 4-10•Obtaining the TFTP Server Software, page 4-12
 4-2Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 4      Troubleshooting 1240AG Series Lightweight Access PointsGuidelines for Using Cisco Aironet Lightweight Access PointsGuidelines for Using Cisco Aironet Lightweight Access PointsKeep these guidelines in mind when you use a 1240 series lightweight access point:•The access points can only communicate with Cisco 2006 series wireless LAN controllers or 4400 series controllers.Note Cisco 4100 series, Airespace 4012 series, and Airespace 4024 series wireless LAN controllers are not supported because they lack the memory required to support access points running Cisco IOS software. •The access points do not support Wireless Domain Services (WDS) and cannot communicate with WDS devices. However, the controller provides functionality equivalent to WDS when the access point associates to it.•The access points support eight Basic Service Set Identifiers (BSSIDs) per radio and a total of eight wireless LANs per access point. When an access point associates to a controller, only wireless LANs with IDs 1 through 8 are pushed to the access point.•The access points do not support Layer 2 LWAPP. They must get an IP address and discover the controller using DHCP, DNS, or IP subnet broadcast.•The access point console port is enabled for monitoring and debug purposes (all configuration commands are disabled when connected to a controller). Using DHCP Option 43You can use DHCP Option 43 to provide a list of controller IP addresses to the access points, enabling the access point to find and join a controller. For additional information, refer to the “Configuring DHCP Option 43 for Lightweight Access Points” section on page G-1.
 4-3Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 4      Troubleshooting 1240AG Series Lightweight Access PointsChecking the Lightweight Access Point LEDsChecking the Lightweight Access Point LEDsIf your lightweight access point is not working properly, check the Status, Ethernet, and Radio LEDs on the 2.4 GHz end of the unit. You can use the LED indications to quickly assess the unit’s status. Figure 4-1 shows the access point LEDs (for additional information refer to the Event Log using the access point browser interface). Figure 4-1 Access Point LEDs The LED signals are listed in Table 4-1.1Ethernet LED 3Status LED2Radio LED STATUSRADIOETHERNETMODECONSOLE ETHERNET 48VDC2.4 GHz RIGHT/PRIMARY 2.4 GHz LEFT135497321Table 4-1 LED Signals Message typeCable Bay Area Top of UnitMeaningEthernet LED Radio LED Status LEDBoot loader status Green Green Green DRAM memory test ok.Off Blinking green Blue-green Initialize Flash file system.Off  Green Pink Flash memory test ok.Green Off Dark blue Ethernet test ok.Green Green Green Starting Cisco IOS.Association status — — Light green Normal operating condition, but no wireless client devices are associated with the unit. — — Blue Normal operating condition, at least one wireless client device is associated with the unit.Operating status Green — — Ethernet link is operational.Blinking green — — Transmitting or receiving Ethernet packets.— Blinking green — Transmitting or receiving radio packets.— — Blinkingdark blue Software upgrade in progressSlow blinking green — — Hybrid-REAP standalone mode
 4-4Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 4      Troubleshooting 1240AG Series Lightweight Access PointsChecking the Lightweight Access Point LEDsBoot loader warnings Off Off Yellow Ethernet link not operational.Red Off Yellow Ethernet failure.Amber Off Yellow Configuration recovery in progress(Mode button pressed for 2 to 3 seconds).Off Red Pink Image recovery(Mode button pressed for 20 to 30 seconds)Blinking green Blinking red Blinking pink  Image recovery in progress and Mode button is released.Boot loader errors Red Red Red DRAM memory test failure.Off Red Blinking red and blue Flash file system failure.Off Amber Blinking red and blue-greenEnvironment variable (ENVAR) failure.Amber Off Blinking red and yellow Bad MAC address.Red Off Blinking red and off Ethernet failure during image recovery.Amber Amber Blinking red and off Boot environment error.Red Amber Blinking red and off No Cisco IOS image file.Amber Amber Blinking red and off Boot failure.Cisco IOS errors Blinking amber — — Transmit or receive Ethernet errors. — Blinking amber — Maximum retries or buffer full occurred on the radio.Red Red Amber Software failure; try disconnecting and reconnecting unit power.— — Amber General warning, insufficient inline power (see the Low Power Condition for Lightweight Access Points section).Controller status Alternating green, red , and amber1Connecting to the controller.Note If the access point remains in this mode for more than five minutes, the access point is unable to find the controller. Ensure a DHCP server is available or that controller information is configured on the access point.Green Green Blinking dark blue Loading the access point image file.1. This status indication has the highest priority and overrides other status indications.Table 4-1 LED Signals  (continued)Message type Ethernet LED Radio LED Status LED Meaning
 4-5Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 4      Troubleshooting 1240AG Series Lightweight Access PointsLow Power Condition for Lightweight Access PointsLow Power Condition for Lightweight Access PointsWarningThis product must be connected to a Power over Ethernet (PoE) IEEE 802.3af compliant power source or an IEC60950 compliant limited power source. Statement 353The access point can be powered from the 48-VDC power module or from an in-line power source. The access point supports the IEEE 802.3af power standard, Cisco Pre-Standard PoE protocol, and Cisco Intelligent Power Management for in-line power sources. For full operation, the access point (powered device) requires 12.95 W (up to 15.4 W with 100 m CAT 5 Ethernet cable). When the access point is being used in a PoE configuration, the power drawn from the power sourcing equipment (PSE), such as a switch or power injector, is higher by an amount dependent on the length of the interconnecting cable.The power module and Cisco Aironet power injectors are capable of supplying the required power for full operation, but some inline power sources are not capable of supplying sufficient power. Also, some high-power inline power sources, might not be able to provide up to 15.4 W of power to all ports at the same time.Note An 802.3af compliant switch (Cisco or non-Cisco) is capable of supplying sufficient power for full operation.Note If your access point is connected to in-line power, do not connect the power module to the access point. Using two power sources on the access point might cause the access point to shut down to protect internal components and might cause the switch to shut down the port to which the access point is connected. If your access point shuts down, you must remove all power and reconnect only a single power source.On power up, the access point is placed into low power mode (both radios are disabled), Cisco IOS software loads and runs, and power negotiation determines if sufficient power is available. If there is sufficient power then the radios are turned on; otherwise, the access point remains in low power mode with the radios disabled to prevent a possible over-current condition. In low power mode, the access point activates the Status LED low power error indication (see the “Checking the Lightweight Access Point LEDs” section on page 4-3).Intelligent Power ManagementThe access point requires 12.95 W of power (up to 15.4 W with 100 m CAT 5 Ethernet cable) for full power operation with both radios, but only needs 6.3 W of power when operating in low power mode with both radios disabled. To help avoid an over-current condition with low power sources and to optimize power usage on Cisco switches, Cisco developed Intelligent Power Management, which uses Cisco Discovery Protocol (CDP) to allow powered devices (such as your access point) to negotiate with a Cisco switch for sufficient power. The access point supports Intelligent Power Management and as a result of the power negotiations, the access point will either enter full power mode or remain in low power mode with the radios disabled.
 4-6Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 4      Troubleshooting 1240AG Series Lightweight Access PointsLow Power Condition for Lightweight Access PointsNote Independent of the power negotiations, the access point hardware also uses the 802.3af classification scheme to indicate the power required from the power source. However, the power source cannot report the power available to the access point unless the power source also supports Intelligent Power Management.Some Cisco switches that are capable of supplying sufficient power require a software upgrade to support Intelligent Power Management. If the software upgrade is not desired, you can configure the access point to operate in pre-standard compatibility mode and the access point automatically enters full power mode if these Cisco switches are detected in the received CDP ID field. When the access point determines that sufficient power is not available for full-power operation, the readios are deactivated and the Status LED turns amber to indicate low power mode (see Table 4-1).If your Cisco switch is capable of supplying sufficient power for full operation but the access point remains in low-power mode, your access point or your switch (or both) might be misconfigured (see Table 4-2.If your inline power source is not able to supply sufficient power for full operation, you should consider these options (see Table 4-2):•Upgrade to a higher-powered switch •Use a Cisco Aironet power injector on the switch port •Use the 48-VDC power module to locally power the access pointConfiguring Power Using Controller CLI CommandsIntelligent Power Management support is dependent on the version of software resident in the Cisco switch that is providing power to the access point. Each Cisco switch should be upgraded to support Intelligent Power Management. Until the software is upgraded, you can use your controller to configure the access point to operate with older switch software using these controller CLI commands:1) config ap power pre-standard enable <ap>where <ap> is the access point name on the controller2) config ap power injector enable <ap> <switch port MAC address>(where <ap> is the access point name on the controllerand <switch port MAC address> is the MAC address of the switch port to which the access point is connected)Note Refer to your controller documentation for instructions on using these commands.
 4-7Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 4      Troubleshooting 1240AG Series Lightweight Access PointsManually Configuring Controller Information Using the Access Point CLIYou can use these controller CLI commands to inform the access point of the following:•The Cisco switch does not support Intelligent Power Management but should be able to supply sufficient power.•A power injector is being used to supply sufficient power and the Cisco switch does not support Intelligent Power Management. Refer to Table 4-2 for information on when to use these special CLI controller commands and the corresponding Cisco switch power command.Caution If the access point receives power through PoE, the output current of the power sourcing equipment (PSE) cannot exceed 400 mA per port. The power source must comply with IEEE 802.3af or IEC60950 for limited power sources.Manually Configuring Controller Information Using the Access Point CLIIn a new installation, when your access point is unable to reach a DHCP server, you can manually configure needed controller information using the access point CLI. For information on how to connect to the console port, see the “Connecting to the Access Point Locally” section on page 4-11.Note The CLI commands in this section can be used only on an access point that is not associated to a controller.Table 4-2 Using CLI Power CommandsPower SourceCLI CommandsCisco Wireless LAN Controller Cisco SwitchAC power module None required power inline neverCisco switch that supports Intelligent Power Management11. You should check the release notes for your Cisco power source to determine which Cisco IOS release supports Intelligent Power Management. Support for Intelligent Power Management might not be currently available for your Cisco power source.None required power inline auto Cisco switch that does not support Intelligent Power Management1config ap power pre-standard enable power inline autoPower injector2 used with a Cisco switch that supports Intelligent Power Management12. Power injector must be AIR-PWRINJ3 or AIR-PWRINJ-FIB.None required power inline never33. Cisco switches that support Intelligent Power Management always configure the use of a power injector at the switch.Power injector2 used with a Cisco switch that does not support Intelligent Power Management1config ap power injector enable power inline neverPower injector used with a non-Cisco switch None required – 802.3af compliant non-Cisco switches None required –
 4-8Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 4      Troubleshooting 1240AG Series Lightweight Access PointsManually Configuring Controller Information Using the Access Point CLIThe static information configured with the CLI commands are used by the access point to connect with a controller. After connecting with the controller, the controller reconfigures the access point with new controller settings, but the static IP addresses for the access point and the default gateway are not changed.Configuring Controller InformationTo manually configure controller information on a new (out-of -the-box) access point using the access point CLI interface, you can use these EXEC mode CLI commands:AP# lwapp ap ip address <IP address> <subnet mask>AP# lwapp ip default-gateway IP-addressAP# lwapp controller ip address IP-addressAP# lwapp ap hostname nameWhere name is the access point name on the controller.Note The default (out-of-box) Enable password is Cisco.Clearing Manually Entered Controller InformationWhen you move your access point to a different location in your network, you must clear the manually entered controller information to allow your access point to associate with a different controller.Note This command requires the controller configured Enable password to enter the CLI EXEC mode.To clear or remove the manually entered controller information, you can use these EXEC mode CLI commands:clear lwapp ap ip addressclear lwapp ip default-gatewayclear lwapp controller ip addressclear lwapp ap hostnameManually Resetting the Access Point to DefaultsYou can manually reset your access point to default settings using this EXEC mode CLI command: Note This command requires the controller configured Enable password to enter the CLI EXEC mode.clear lwapp private-config
 4-9Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 4      Troubleshooting 1240AG Series Lightweight Access PointsReturning the Lightweight Access Point to Autonomous ModeReturning the Lightweight Access Point to Autonomous ModeYou can return a lightweight access point to autonomous mode by loading a Cisco IOS release that supports autonomous mode (such as Cisco IOS Release 12.3(7)JA or earlier). If the access point is associated to a controller, you can use the controller to load the Cisco IOS release (refer to your controller documentation). If the access point is not associated to a controller, you can load the Cisco IOS release using TFTP. Using a Controller to Return the Access Point to Autonomous Mode Follow these steps to return a lightweight access point to autonomous mode using a controller: Step 1 Log into the CLI on the controller to which the access point is associated and enter this command: config ap tftp-downgrade tftp-server-ip-address filename access-point-name(where: a) tftp-server-ip-address is the IP address of the TFTP serverb) filename is the full path and filename of the access point image file, such as D:/Images/c1240-k9w7-tar.123-7.JA.tarc) access-point-name is the name that identifies the access point on the ocntroller.)Step 2 Wait until the access point reboots, as indicated by all LEDs turning green followed by the Status LED blinking green. Step 3 After the access point reboots, reconfigure it using the access point GUI or the CLI.Using the MODE Button to Return the Access Point to Autonomous ModeFollow these steps to return a lightweight access point to autonomous mode using the access point MODE button and a TFTP server:Note The access point MODE button is enabled by default, but you need to verify that the MODE button is enabled (see the “MODE Button Setting” section on page 4-10). Step 1 Set the static IP address of the PC on which your TFTP server software runs to an address between 10.0.0.2 and 10.0.0.30. Step 2 Make sure that the PC contains the access point image file (such as c1240-k9w7-tar.123-7.JA.tar for a 1240 series access point) in the TFTP server folder and that the TFTP server is activated. Step 3 Rename the access point image file in the TFTP server folder to c1240-k9w7-tar.default. Step 4 Connect the PC to the access point using a Category 5 (CAT5) Ethernet cable. Step 5 Disconnect power from the access point. Step 6 Press and hold the MODE button while you reconnect power to the access point. Step 7 Hold the MODE button until the Radio LED turns red (approximately 20 to 30 seconds) and then release.
 4-10Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 4      Troubleshooting 1240AG Series Lightweight Access PointsObtaining the Autonomous Access Point Image FileStep 8 Wait until the access point reboots, as indicated by all LEDs turning green followed by the Status LED blinking green. Step 9 After the access point reboots, reconfigure it using the access point GUI or the CLI. MODE Button Setting The lightweight access point MODE button is configured from your Cisco Wireless LAN Controller. Use these controller CLI commands to view and configure the MODE button:1) config ap rst-button enable <access-point-name>/all2) config ap rst-button disable <access-point-name>/all3) show ap config general <access-point-name>(Where access-point-name is the name that identifies the access point on the ocntroller.)Obtaining the Autonomous Access Point Image FileThe autonomous access point image file can be obtained from the Cisco.com software center using these steps:Note To download software from the Cisco.com software center, you must be a registered user. You can register from the main Cisco.com web page at this URL: http://cisco.com.Step 1 Use your Internet browser to access the Cisco Software Center at the following URL:http://tools.cisco.com/support/downloads/pub/MDFTree.x?butype=wirelessStep 2 Click Wireless LAN Access > Aironet Access Points > Cisco Aironet 1240AG Series > Cisco Aironet 1240AG Access Point. The Enter Password window appears.Step 3 Enter your username and password in the respective fields and click OK. The Select a Software Type page appears.Step 4 Click IOS and the Select a Release page appears.Step 5 Click on the IOS release for the desired access point image file, such as 12.3.8-JA.Step 6 Click Wireless LAN and the Enter Password window appears.Step 7 Enter your username and password in the respective fields and click OK.Step 8 If you receive a Do you want to display the nonsecure items? message, click Yes. Step 9 On the Encryption Software Export Distribution Authorization Form, read the information and click the appropriate box.Step 10 Click Submit.Step 11 If you indicated that the software is not for you or your company, follow these steps:a. If you receive a Do you want to display the nonsecure items? message, click Yes. The Encryption Software Export Distribution Authorization window appears.
 4-11Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 4      Troubleshooting 1240AG Series Lightweight Access PointsConnecting to the Access Point Locallyb. Carefully read the information and enter the Cisco.com user profile or detailed data describing the end user of this software image in the provided fields.c. Click Submit.Step 12 If you receive a Do you wish to continue? security alert message, click Yes to continue.Step 13 Click Download.Step 14 Carefully read the Software Download Rules and click Agree to download the image file. An Enter Password window appears.Step 15 Enter your username and password in the respective fields and click OK.Step 16 Download and save the image file to your hard drive and then exit the Internet browser. Connecting to the Access Point LocallyIf you need to configure the access point locally (without connecting the access point to a wired LAN), you can connect a PC to its console port using a DB-9 to RJ-45 serial cable. Caution Be careful when handling the access point, the bottom plate might be hot.Note After completing your configuration changes, you must remove the serial cable from the access point.Follow these steps to open the CLI by connecting to the access point console port:Step 1 Connect a nine-pin, female DB-9 to RJ-45 serial cable to the RJ-45 console port on the access point and to the COM port on a computer. Figure 4-2 shows the console port location.Figure 4-2 Console Port Location Note The Cisco part number for the DB-9 to RJ-45 serial cable is AIR-CONCAB1200. Browse to http://www.cisco.com/go/marketplace to order a serial cable.1Console portSTATUSRADIOETHERNETMODECONSOLE ETHERNET 48VDC2.4 GHz RIGHT/PRIMARY 2.4 GHz LEFT1354931
 4-12Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Chapter 4      Troubleshooting 1240AG Series Lightweight Access PointsObtaining the TFTP Server SoftwareStep 2 Set up a terminal emulator on your PC to communicate with the access point. Use the following settings for the terminal emulator connection: 9600 baud, 8 data bits, no parity, 1 stop bit, and no flow control.Obtaining the TFTP Server SoftwareYou can download TFTP server software from several web sites. Cisco recommends the shareware TFTP utility available at this URL:http://tftpd32.jounin.netFollow the instructions on the website for installing and using the utility.
 A-1Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05APPENDIXATranslated Safety WarningsFor translated safety warnings, refer to the safety warning document that shipped with your access point or that is available on Cisco.com. To browse to the document on Cisco.com, follow these steps:Step 1 Click this link to the Cisco Wireless documentation home page:http://www.cisco.com/en/US/products/hw/wireless/tsd_products_support_category_home.htmlStep 2 Click Cisco Aironet 1240AG Series listed under Access Points. Step 3 Click Install and Upgrade Guides.Step 4 Click Safety Warnings for Cisco Aironet 1000, 1100, 1130AG, 1200, and 1240AG Series Access Points.
 A-2Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Appendix A      Translated Safety Warnings
 B-1Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05APPENDIXBDeclarations of Conformity and Regulatory InformationThis appendix provides declarations of conformity and regulatory information for the Cisco Aironet 1240AG Series Access Points. This appendix contains the following sections:•Manufacturers Federal Communication Commission Declaration of Conformity Statement, page B-2•Department of Communications—Canada, page B-4•European Community, Switzerland, Norway, Iceland, and Liechtenstein, page B-4•Declaration of Conformity for RF Exposure, page B-7•Guidelines for Operating Cisco Aironet Access Points in Japan, page B-8•Administrative Rules for Cisco Aironet Access Points in Taiwan, page B-9•Declaration of Conformity Statements, page B-11•Declaration of Conformity Statements for European Union Countries, page B-11
 B-2Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Appendix B      Declarations of Conformity and Regulatory InformationManufacturers Federal Communication Commission Declaration of Conformity StatementManufacturers Federal Communication Commission Declaration of Conformity StatementAutonomous Access Point Models:AIR-AP1242AG-A-K9AIR-AP1242G-A-K9Lightweight Access Point Models:AIR-LAP1242AG-A-K9 AIR-LAP1242G-A-K9FCC Certification number: LDK102056, LDK102066Manufacturer:Cisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAThis device complies with Part 15 rules. Operation is subject to the following two conditions:1. This device may not cause harmful interference, and2. This device must accept any interference received, including interference that may cause undesired operation.This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This equipment generates, uses, and radiates radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference. However, there is no guarantee that interference will not occur. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to correct the interference by one of the following measures:•Reorient or relocate the receiving antenna.•Increase separation between the equipment and receiver.•Connect the equipment to an outlet on a circuit different from which the receiver is connected.•Consult the dealer or an experienced radio/TV technician.Tested To ComplyWith FCC StandardsFOR HOME OR OFFICE USE
 B-3Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Appendix B      Declarations of Conformity and Regulatory InformationVCCI Statement for JapanCaution The Part 15 radio device operates on a non-interference basis with other devices operating at this frequency when using the integrated antennas. Any changes or modification to the product not expressly approved by Cisco could void the user’s authority to operate this device.Caution Within the 5.15 to 5.25 GHz band (5 GHz radio channels 34 to 48) the U-NII devices are restricted to indoor operations to reduce any potential for harmful interference to co-channel Mobile Satellite System (MSS) operations.VCCI Statement for JapanWarningThis is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual.
 B-4Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Appendix B      Declarations of Conformity and Regulatory InformationDepartment of Communications—CanadaDepartment of Communications—CanadaAutonomous Access Point Models:AIR-AP1242AG-A-K9AIR-AP1242G-A-K9Lightweight Access Point Models:AIR-LAP1242AG-A-K9AIR-LAP1242G-A-K9Certification number: 2461B-102055, 2461B-102066Canadian Compliance StatementThis Class B Digital apparatus meets all the requirements of the Canadian Interference-Causing Equipment Regulations.Cet appareil numerique de la classe B respecte les exigences du Reglement sur le material broilleur du Canada.This device complies with Class B Limits of Industry Canada. Operation is subject to the following two conditions:1. This device may not cause harmful interference, and2. This device must accept any interference received, including interference that may cause undesired operation.Cisco Aironet 2.4-GHz Access Points are certified to the requirements of RSS-210 for 2.4-GHz spread spectrum devices, and Cisco Aironet 54-Mbps, 5-GHz Access Points are certified to the requirements of RSS-210 for 5-GHz spread spectrum devices.The use of this device in a system operating either partially or completely outdoors may require the user to obtain a license for the system according to the Canadian regulations. For further information, contact your local Industry Canada office.European Community, Switzerland, Norway, Iceland, and LiechtensteinAutonomous Access Point Models:AIR-AP1242AG-E-K9 AIR-AP1242G-E-K9Lightweight Access Point Models:AIR-LAP1242AG-E-K9AIR-LAP1242G-E-K9
 B-5Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Appendix B      Declarations of Conformity and Regulatory InformationEuropean Community, Switzerland, Norway, Iceland, and LiechtensteinDeclaration of Conformity with Regard to the 1999/5/EC (R&TTE Directive)This declaration is only valid for configurations (combinations of software, firmware, and hardware) provided and supported by Cisco Systems. The use of software or firmware not provided and supported by Cisco Systems may result in the equipment no longer being compliant with the regulatory requirements.
 B-6Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Appendix B      Declarations of Conformity and Regulatory InformationEuropean Community, Switzerland, Norway, Iceland, and LiechtensteinThis device complies with the EMC requirements (EN 60601-1-2) of the Medical Directive 93/42/EEC.For 2.4 GHz radios, the following standards were applied:•Radio: EN 300.328-1, EN 300.328-2•EMC: EN 301.489-1, EN 301.489-17•Safety: EN 60950Note This equipment is intended to be used in all EU and EFTA countries. Outdoor use may be restricted to certain frequencies and/or may require a license for operation. For more details, contact Cisco Corporate Compliance.
 B-7Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Appendix B      Declarations of Conformity and Regulatory InformationDeclaration of Conformity for RF ExposureFor 54 Mbps, 5 GHz access points, the following standards were applied:•Radio: EN 301.893•EMC: EN 301.489-1, EN 301.489-17•Safety: EN 60950The following CE mark is affixed to the access point with a 2.4 GHz radio and a 54 Mbps, 5 GHz radio:Declaration of Conformity for RF ExposureThe radio has been found to be compliant to the requirements set forth in CFR 47 Sections 2.1091, and 15.247 (b) (4) addressing RF Exposure from radio frequency devices as defined in Evaluating Compliance with FCC Guidelines for Human Exposure to Radio Frequency Electromagnetic Fields. The equipment should be installed more than 20 cm (7.9 in.) from your body or nearby persons.The access point must be installed to maintain a minimum 20 cm (7.9 in.) co-located separation distance from other FCC approved indoor/outdoor antennas used with the access point. Any antennas or transmitters not approved by the FCC cannot be co-located with the access point. The access point’s co-located 2.4 GHz and 5 GHz integrated antennas support a minimum separation distance of8 cm (3.2 in.) and are compliant with the applicable FCC RF exposure limit when transmitting simultaneously.Note Dual antennas used for diversity operation are not considered co-located.
 B-8Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Appendix B      Declarations of Conformity and Regulatory InformationGuidelines for Operating Cisco Aironet Access Points in JapanGuidelines for Operating Cisco Aironet Access Points in JapanThis section provides guidelines for avoiding interference when operating Cisco Aironet access points in Japan. These guidelines are provided in both Japanese and English.Autonomous Access Point Models:AIR-AP1242AG-J-K9AIR-AP1242G-P-K9Lightweight Access Point Models:AIR-LAP1242AG-J-K9AIR-LAP1242G-P-K9Japanese TranslationEnglish TranslationThis equipment operates in the same frequency bandwidth as industrial, scientific, and medical devices such as microwave ovens and mobile object identification (RF-ID) systems (licensed premises radio stations and unlicensed specified low-power radio stations) used in factory production lines.1. Before using this equipment, make sure that no premises radio stations or specified low-power radio stations of RF-ID are used in the vicinity.2. If this equipment causes RF interference to a premises radio station of RF-ID, promptly change the frequency or stop using the device; contact the number below and ask for recommendations on avoiding radio interference, such as setting partitions.3. If this equipment causes RF interference to a specified low-power radio station of RF-ID, contact the number below.Contact Number: 03-5549-650003-5549-650043768
 B-9Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Appendix B      Declarations of Conformity and Regulatory InformationAdministrative Rules for Cisco Aironet Access Points in TaiwanAdministrative Rules for Cisco Aironet Access Points in TaiwanThis section provides administrative rules for operating  Cisco Aironet access points in Taiwan. The rules are provided in both Chinese and English.Access Points with IEEE 802.11a Radios Chinese TranslationEnglish TranslationThis equipment is limited for indoor use.
 B-10Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Appendix B      Declarations of Conformity and Regulatory InformationAdministrative Rules for Cisco Aironet Access Points in TaiwanAll Access PointsChinese TranslationEnglish TranslationAdministrative Rules for Low-power Radio-Frequency DevicesArticle 12For those low-power radio-frequency devices that have already received a type-approval, companies, business units or users should not change its frequencies, increase its power or change its original features and functions.Article 14The operation of the low-power radio-frequency devices is subject to the conditions that no harmful interference is caused to aviation safety and authorized radio station; and if interference is caused, the user must stop operating the device immediately and can't re-operate it until the harmful interference is clear.The authorized radio station means a radio-communication service operating in accordance with the Communication Act. The operation of the low-power radio-frequency devices is subject to the interference caused by the operation of an authorized radio station, by another intentional or unintentional radiator, by industrial, scientific and medical (ISM) equipment, or by an incidental radiator.
 B-11Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Appendix B      Declarations of Conformity and Regulatory InformationDeclaration of Conformity StatementsDeclaration of Conformity StatementsAll the Declaration of Conformity statements related to this product can be found at the following URL:http://www.ciscofax.comDeclaration of Conformity Statements for European Union CountriesThe Declaration of Conformity statement for the European Union countries is listed on the following pages:
 B-12Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Appendix B      Declarations of Conformity and Regulatory InformationDeclaration of Conformity Statements for European Union CountriesDECLARATION OF CONFORMITY with regard to the R&TTE Directive 1999/5/EC  according to EN 45014      Cisco Systems Inc.   170 West Tasman Drive   San Jose, CA 95134 - USA    Declare under our sole responsibility that the product,  Product: AIR-AP1242AG-E-K9 Variant:  AIR-LAP1242AG-E-K9      Cisco Aironet 1240AG Series IEEE802.11 a/b/g Access Point   Fulfils the essential requirements of the Directive 1999/5/EC   The following standards were applied:  EMC  EN 301.489-1 v1.4.1: 2002-08; EN 301.489-17 v1.2.1: 2002-09  Health & Safety  EN60950: 2000; EN 50385: 2002  Radio  EN 301.893 v 1.2.3: 2003-08 EN 300 328 v 1.5.1: 2004-03   The conformity assessment procedure referred to in Article 10.4 and Annex III of Directive 1999/5/EC has been followed.    The product carries the CE Mark:     Date & Place of Issue:   25 July 2005, San Jose   Signature:      Tony Youssef Director Corporate Compliance Cisco Systems, 125 West Tasman Drive San Jose, CA 95134 - USA
 B-13Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Appendix B      Declarations of Conformity and Regulatory InformationDeclaration of Conformity Statements for European Union CountriesAnnex to DofC# 456136rev1 Information on Antennas and Power Levels  The AIR-(L)AP1242AG-E-K9 is equipped with antenna connectors to allow the use of dedicated antennas for both the 2.4 GHz and the 5 GHz radio.   This Declaration of Conformity also covers the antennas listed in table 1 and table 2 as they were assessed in combination with the product against the essential requirements of the Directive 1999/5/EC. For each of the antennas, the tables list the maximum conducted output power setting in order to result in a total eirp level below the applicable limit. Any combination of output power and antenna resulting in an eirp level above the regulatory limit is illegal and is outside the scope of this declaration. Antennas not listed in the tables below are also outside the scope of this document.  Table 1: Dedicated antennas for 2,4 GHz  Antenna  (Cisco P/N) Antenna Gain (dBi) (1) Regulatory  eirp Limit (dBm) Max Power Setting (dBm) Antenna Description AIR-ANT4941  2.2  20  17  Dipole Antenna  AIR-ANT5959 2 .2  20  17 Diversity Omni-Directional Antenna AIR-ANT1728    5.2  20  15  Omni Ceiling Mount Antenna AIR-ANT2506    5.2  20  15  Omni Mast Mount Antenna AIR-ANT3213   5.2  20  15  Diversity Omni Antenna AIR-ANT1729   6  20  15  Patch Wall Mount Antenna AIR-ANT2012 6 .5  20  13 Diversity Patch Antenna AIR-ANT3549   8.5  20  10  Hemispherical Patch Antenna AIR-ANT2410Y-R 1 0  20  10 Yagi Antenna Note 1:  For all combinations, the total of power level, antenna gain and cable loss is equal to or below 20 dBm (eirp). Outdoor operation in France in the band 2454 to 2483,5 MHz is restricted to 10 dBm eirp  Table 2: Dedicated antennas for 5 GHz  Antenna  (Cisco P/N) Gain  (dBi) Freq Band  (MHz) Regulatory eirp Limit (dBm) Max Power Setting (dBm) Antenna Description 5150 - 5350  23  17 AIR-ANT5135D-R 4  5470  5725 (1) 30  17  Dipole Antenna  5150 - 5350  23  17 AIR-ANT5145V-R 4.5 5470  5725 (1) 30  17  Diversity Omni Antenna  5150 - 5350  23  17 AIR-ANT5160V-R 6  5470  5725 (1) 30  17  Omni Antenna  5150 - 5350  23  15 AIR-ANT5170P-R 7  5470  5725 (1) 30  17  Diversity Patch Antenna  5150 - 5350  23  11 AIR-ANT5195P-R 9.5 5470  5725 (1) 30  17  Patch Antenna   Note 1:     Operation in 5470 to 5725 MHz not allowed in France and Czech Republic.   July 25, 2005  Tony Youssef Director Corporate Compliance
 B-14Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Appendix B      Declarations of Conformity and Regulatory InformationDeclaration of Conformity Statements for European Union Countries
 C-1Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05APPENDIXCAccess Point Specifications Table C-1 lists the technical specifications for the 1240AG series access point.  Table C-1 Access Point SpecificationsCategory 802.11G Radio Specifications802.11A Radio Specifications802.11b 802.11gSize 6.6 in. W x 8.5 in. D x 1.1 in. H 16.8 cm W x 21.6 cm D x 2.8 cm H Indicators Three indicators on the 2.4 Ghz end panel: Ethernet traffic, status, and radio traffic.Connectors 2.4 GHz end panel (left to right)Left RP-TNC antenna connector; RJ-45 connector for serial console port connections; RJ-45 connector for 10BASE-T or 100BASE-T Ethernet connections; power connector (for plug-in 48VDC AC power module); right (primary) RP-TNC antenna connector.5-GHz end panel (left to right)Left RP-TNC antenna connector; right (primary) RP-TNC antenna connector.Input Voltage  48 VDC (nominal)Input Power  12.95 W (Up to 15.4 W with a 100 m CAT 5 Ethernet cable)—maximumOperating Temperature Base unit:–4 to 113oF (–20 to 45oC) without mounting bracket installed–4 to 131oF (–20 to 55oC) with mounting bracket installed1240AG series power module:32 to 104oF (0 to 40oC)Storage Temperature -40 to 185oF (-40 to 85oC)Humidity 10 to 90% non-condensingWeight Without mounting hardware:2 lbs (0.9 kg) Modulation Complementary Code Keying (CCK) Orthogonal Frequency Division Multiplex (OFDM)Subcarrier modulation BPSK (1 Mbps)QPSK (2 Mbps)CCK (5.5 and 11 Mbps)BPSK (6 and 9 Mbps)QPSK (12 and 18 Mbps)16-QAM (24 and 36 Mbps)64-QAM (48 and 54 Mbps)BPSK (6 Mbps and 9 Mbps)QPSK (12 Mbps and 18 Mbps)16-QAM (24 and 36 Mbps)64-QAM (48 and 54 Mbps)
 C-2Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Appendix C      Access Point SpecificationsPower Output CCK OFDM OFDM100 mW (20 dBm)50 mW (17 dBm)25 mW (14 dBm)12 mW (11 dBm)6 mW (8 dBm)3 mW (5 dBm)2 mW (2 dBm)1 mW (-1 dBm)(Depending on the regulatory domain in which the access point is installed)50 mW (17 dBm)25 mW (14 dBm)12 mW (11 dBm)6 mW (8 dBm)3 mW (5 dBm)2 mW (2 dBm)1 mW (-1 dBm)(Depending on the regulatory domain in which the access point is installed)Autonomous access point(AIR-AP1242AG)50 mW (17 dBm)30 mW (15 dBm)25 mW (14 dBm)12 mW (11 dBm)6 mW (8 dBm)3 mW (5 dBm)2 mW (2 dBm)1 mW (-1 dBm)Lightweight access point(AIR-LAP1242AG)50 mW (17 dBm)25 mW (14 dBm)12 mW (11 dBm)6 mW (8 dBm)3 mW (5 dBm)2 mW (2 dBm)1 mW (-1 dBm)(Depending on the regulatory domain in which the access point is installed)Antenna A diversity system with two external antenna connectors A diversity system with two external antenna connectors. Frequency 2.400 to 2.497 GHz (Depending on the regulatory domain in which the access point is installed)5.15 to 5.25 GHz5.25 to 5.35 GHz5.475 to 5.725 GHz5.725 to 5.85 GHz(Depending on the regulatory domain in which the access point is installed)Data rates 1, 2, 5.5, and 11 Mbps 6, 9, 12, 18, 24, 36, 48, and 54 MbpsTable C-1 Access Point Specifications (continued)Category 802.11G Radio Specifications802.11A Radio Specifications802.11b 802.11g
 C-3Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Appendix C      Access Point SpecificationsTypical indoor range(across open office environment)105 ft (32 m) @ 54 Mbps180 ft (55 m) @ 48 Mbps260 ft (79 m) @ 36 Mbps285 ft (87 m) @ 24 Mbps330 ft (100 m) @ 18 Mbps355 ft (108 m) @ 12 Mbps365 ft (111 m) @ 11 Mbps380 ft (116 m) @ 9 Mbps410 ft (125 m) @ 6 Mbps425 ft (130 m) @ 5.5 Mbps445 ft (136 m) @ 2 Mbps460 ft (140 m) @ 1 MbpsNote Measured with a 2.2 dBi dipole antenna85 ft (26 m) @ 54 Mbps150 ft (46 m) @ 48 Mbps210 ft (64 m) @ 36 Mbps230 ft (70 m) @ 24 Mbps260 ft (79 m) @ 18 Mbps280 ft (85 m) @ 12 Mbps310 ft (94 m) @ 9 Mbps330 ft (100 m) @ 6 MbpsNote Measured with 3.5 dBi Omni-directional antenna Typical outdoor range 120 ft (37 m) @ 54 Mbps350 ft (107 m) @ 48 Mbps550 ft (168 m) @ 36 Mbps650 ft (198 m) @ 24 Mbps750 ft (229 m) @ 18 Mbps800 ft (244 m) @ 12 Mbps820 ft (250 m) @ 11 Mbps875 ft (267 m) @ 9 Mbps900 ft (274 m) @ 6 Mbps910 ft (277 m) @ 5.5 Mbps940 ft (287 m) @ 2 Mbps950 ft (290 m) @ 1 MbpsNote Measured with a 2.2 dBi dipole antenna100 ft (30 m) @ 54 Mbps300 ft (91 m) @ 48 Mbps425 ft (130 m) @ 36 Mbps500 ft (152 m) @ 24 Mbps550 ft (168 m) @ 18 Mbps600 ft (183 m) @ 12 Mbps625 ft (190 m) @ 9 Mbps650 ft (198 m) @ 6 MbpsNote Measured with 3.5 dBi Omni-directional antenna Compliance The 1240 series access point complies with UL 2043 for products installed in a building’s environmental air handling spaces, such as above suspended ceilings.Caution Only the fiber-optic power injector (AIR-PWRINJ-FIB) has been tested to UL 2043 for operation in a building’s environmental air space; no other power injectors or power modules have been tested to UL 2043 and they should not be placed in a building’s environmental air space, such as above suspended ceilings. Safety Designed to meet:UL 60950CAN/CSA C22.2 No. 60950UL 2043EN 60950IEC 60950Radio Approvals FCC Parts 15.247Canada RSS-210Japan ARIB-STD-33BJapan ARIB-STD-66Europe EN-300.328FCC Part 15.407Canada RSS-210Japan ARIB STD-T71EN 301.893Table C-1 Access Point Specifications (continued)Category 802.11G Radio Specifications802.11A Radio Specifications802.11b 802.11g
 C-4Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Appendix C      Access Point SpecificationsEMI and Susceptibility FCC Part 15.107 and 15.109 Class BICES-003 Class B (Canada)EN 55022 BEN 60601-1-2:2001AS/NZS 3548 Class BVCCI Class BEN 301.489-1EN 301.489-17RF Exposure OET-65CRSS-102ANSI C95.1Table C-1 Access Point Specifications (continued)Category 802.11G Radio Specifications802.11A Radio Specifications802.11b 802.11g
 D-1Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05APPENDIXDChannels and Maximum Power LevelsFor channel and maximum power level settings, refer to Channels and Maximum Power Settings for Cisco Aironet Autonomous Access Points and Bridges or the Channels and Maximum Power Settings for Cisco Aironet Lightweight Access Points and Bridges document available on the Cisco Wireless documentation page of Cisco.com.To browse to the document, follow these steps:Step 1 Click this link to the Cisco Wireless documentation home page:http://www.cisco.com/en/US/products/hw/wireless/tsd_products_support_category_home.htmlStep 2 Click Cisco Aironet 1240AG Series listed under Access Points.Step 3 Click Install and Upgrade Guides.Step 4 Click Channels and Maximum Power Settings for Cisco Aironet Autonomous Access Points and Bridges. or Channels and Maximum Power Settings for Cisco Aironet Lightweight Access Points and Bridges..
 D-2Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Appendix D      Channels and Maximum Power Levels
 E-1Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05APPENDIXEConsole Cable PinoutsThis appendix identifies the pinouts for the serial console cable that connects to the access point’s serial console port. The appendix contains the following sections:•Overview, page E-2•Console Port Signals and Pinouts, page E-2
 E-2Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Appendix E      Console Cable PinoutsOverviewOverviewThe access point requires a special serial cable that connects the access point serial console port (RJ-45 connector) to your PC’s COM port (DB-9 connector). This cable can be purchased from Cisco (part number AIR-CONCAB1200) or can be built using the pinouts in this appendix. Console Port Signals and PinoutsUse the console RJ-45 to DB-9 serial cable to connect the access point’s console port to the COM port of your PC running a terminal emulation program.Note Both the Ethernet and console ports use RJ-45 connectors. Be careful to avoid accidently connecting the serial cable to the Ethernet port connector. Note After completing your configuration changes, you must remove the serial console cable from the access point.Table E-1 lists the signals and pinouts for the console RJ-45 to DB-9 serial cable. Table E-1 Signals and Pinouts for a Console RJ-45 to DB-9 Serial CableConsole Port PC COM PortRJ-45 DB-9Pins Signals Pins Signals1NC11. NC indicates not connected.––2NC1––3TXD22. TXD indicates transmit data.2RXD33. RXD indicates receive data.4GND44. GND indicates ground5GND45GND35GND46RXD53TXD27NC1––8NC1––
 F-1Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05APPENDIXFPriming Lightweight Access Points Prior to DeploymentThis section describes an optional procedure designed to prime or stage your lightweight access points in a convenient location rather than after they are installed in possibly difficult to reach locations. This process can be used when a DHCP server is not reachable by your deployed access point and it helps limit potential installation problems to primarily Ethernet and power areas.Figure F-1 illustrates a typical priming configuration for your lightweight access points.Figure F-1 Typical Lightweight Access Point Priming Configuration158085LWAPPLWAPP
 F-2Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Appendix F      Priming Lightweight Access Points Prior to DeploymentBefore deploying your lightweight access points to their final locations, follow these steps to prime your access points:Step 1 In a Layer 2 environment, where the lightweight access points are located on the same subnet as the controller, the access point communicates directly with the controller. Step 2 In a Layer 3 environment, ensure a DHCP server (typically on your switch) is enabled on the same subnet as your lightweight access points. The access points will receive its IP address and controller information using DHCP Option 43.The lightweight access point must be able to find the IP address of the controller. This can be accomplished using DHCP, DNS, OTAP, or IP subnet broadcast. This guide describes the DHCP method to convey the controller IP address. For more information, refer to the “Configuring DHCP Option 43 for Lightweight Access Points” section on page G-1.Note For a Layer 3 access point on a different subnet than the controller, ensure ensure the route to the controller has destination UDP ports 12222 and 12223 open for LWAPP communications. Ensure that the routes to the primary, secondary, and tertiary controllers allow IP packet fragments. Step 3 Ensure that your controller is connected to a switch trunk port.Step 4 Configure the controller in LWAPP Layer 3 mode and ensure that its DS Port is connected to the switch. Use the CLI, web-browser interface, or Cisco WCS procedures as described in the appropriate controller guide.a. In multi-controller environments, You can set one controller’s DS port to Master (you can use the config network master-base disable CLI command or you can use the controller GUI) so that new access points always associate with it. You can use the show network config CLI command to determine if the controller DS port is the master.All access points associate to the master controller. From one location, you can configure access point settings, such as primary, secondary, and tertiary controllers. This allows you to redistribute your access points to other controllers on the network.You can also use a Cisco WCS server to control, configure, and redistribute all your access points from a single location.Step 5 Apply power to the lightweight access points:a. Connect your lightweight access points to untagged access ports on your POE capable switch. You can optionally use power modules or power injectors to power your access points.b. After you power up the lightweight access point, it begins a power-up sequence that you can check by observing the access point LEDs. All LEDs blink sequentially back and forth, indicating that the access point is trying to find a controller.Note If the lightweight access point remains in this mode for more than 5 minutes, the access point is unable to find the master controller. Check the connection between the access point and the controller and ensure they are on the same subnet. c. If the lightweight access point shuts down (all LEDs off), check to ensure that sufficient power is available.
 F-3Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Appendix F      Priming Lightweight Access Points Prior to Deploymentd. When the lightweight access point associates with the controller, if the access point code version differs from the controller code version, the access point downloads the operating system code from the controller. All the access point LEDs blink simultaneously during the download. Step 6 If the operating system download is successful, the lightweight access point reboots. Normal operation is indicated when the radio LED is blinking to indicate radio activity.Step 7 Use the controller CLI, controller GUI, or Cisco WCS to configure the lightweight access point with primary, secondary, and tertiary controller names.Step 8 If the lightweight access point is in a Controller Mobility Group, use the controller CLI, controller GUI, or Cisco WCS to configure the Controller Mobility Group name.Step 9 Use controller CLI, controller GUI, or Cisco WCS to configure the access point-specific 802.11a, 802.11b, and 802.11g network settings.Step 10 If the configuration priming was successful, the radio LED is blinking to indicate normal operation. Step 11 Repeat Steps 4 to 9 for each access point. When you successfully complete the configuration priming of all your lightweight access points, ensure that the Master setting is disabled on your controller. Also you can begin deploying the access points to their final destinations.
 F-4Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Appendix F      Priming Lightweight Access Points Prior to Deployment
 G-1Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05APPENDIXGConfiguring DHCP Option 43 for Lightweight Access PointsThis appendix describes the steps needed to configure DHCP Option 43 on a Windows 2003 Enterprise DHCP server, such as a Cisco Catalyst 3750 series switch, for use with Cisco Aironet lightweight access points. This appendix contains these sections:•Overview, page G-2•Configuring Option 43 for 1000 Series Access Points, page G-3•Configuring Option 43 for 1100, 1130, 1200, 1240, and 1300 Series Lightweight Access Points, page G-4
 G-2Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Appendix G      Configuring DHCP Option 43 for Lightweight Access PointsOverviewOverviewThis section contains a DHCP Option 43 configuration example on a Windows 2003 Enterprise DHCP server for use with Cisco Aironet lightweight access points. For other DHCP server implementations, consult their product documentation for configuring DHCP Option 43. In Option 43, you should use the IP address of the controller management interface.Note DHCP Option 43 is limited to one access point type per DHCP pool. You must configure a separate DHCP pool for each access point type.Cisco Aironet 1000 and 1500 series access points use a comma-separated string format for DHCP Option 43. Other Cisco Aironet access points use the type-length-value (TLV) format for DHCP Option 43. DHCP servers must be programmed to return the option based on the access point’s DHCP Vendor Class Identifier (VCI) string (DHCP Option 60). The VCI strings for Cisco access points capable of operating in lightweight mode are listed in Table G-1: The format of the TLV block for 1100, 1130, 1200, 1240, and 1300 series access points is listed below: •Type: 0xf1 (decimal 241) •Length: Number of controller IP addresses * 4 •Value: List of WLC management interfaces Table G-1 Lightweight Access Point VCI StringsAccess Point Vendor Class Identifier (VCI)Cisco Aironet 1000 series Airespace.A P1200Cisco Aironet 1100 series Cisco AP c1100Cisco Aironet 1130 series Cisco AP c1130Cisco Aironet 1200 series Cisco AP c1200Cisco Aironet 1240 series Cisco AP c1240Cisco Aironet 1300 series Cisco AP c1300Cisco Aironet 1500 series Cisco AP.LAP1510
 G-3Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Appendix G      Configuring DHCP Option 43 for Lightweight Access PointsConfiguring Option 43 for 1000 Series Access PointsConfiguring Option 43 for 1000 Series Access Points To configure DHCP Option 43 for Cisco 1000 series lightweight access points in the embedded Cisco IOS DHCP server, follow these steps: Step 1 Enter configuration mode at the Cisco IOS command line interface (CLI). Step 2 Create the DHCP pool, including the necessary parameters such as default router and name server. A DHCP scope example is as follows: ip dhcp pool <pool name> network <IP Network> <Netmask> default-router <Default router> dns-server <DNS Server>Where:<pool name> is the name of the DHCP pool, such as AP1000<IP Network> is the network IP address where the controller resides, such as 10.0.15.1<Netmask> is the subnet mask, such as 255.255.255.0<Default router> is the IP address of the default router, such as 10.0.0.1<DNS Server> is the IP address of the DNS server, such as 10.0.10.2Step 3 Add the option 60 line using the following syntax: option 60 ascii “Airespace.AP1200” The quotation marks must be included. Step 4 Add the option 43 line using the following syntax: option 43 ascii “Comma Separated IP Address List” For example, if you are configuring option 43 for Cisco 1000 series access points using the controller IP addresses 10.126.126.2 and 10.127.127.2, add the following line to the DHCP pool in the Cisco IOS CLI: option 43 ascii “10.126.126.2,10.127.127.2” The quotation marks must be included.
 G-4Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Appendix G      Configuring DHCP Option 43 for Lightweight Access PointsConfiguring Option 43 for 1100, 1130, 1200, 1240, and 1300 Series Lightweight Access PointsConfiguring Option 43 for 1100, 1130, 1200, 1240, and 1300 Series Lightweight Access PointsTo configure DHCP Option 43 for Cisco Aironet 1100, 1130, 1200, 1240, and 1300 series lightweight access points in the embedded Cisco IOS DHCP server, follow these steps: Step 1 Enter configuration mode at the Cisco IOS CLI. Step 2 Create the DHCP pool, including the necessary parameters such as default router and name server. A DHCP scope example is as follows: ip dhcp pool <pool name> network <IP Network> <Netmask> default-router <Default router> dns-server <DNS Server> Where:<pool name> is the name of the DHCP pool, such as AP1240<IP Network> is the network IP address where the controller resides, such as 10.0.15.1<Netmask> is the subnet mask, such as 255.255.255.0<Default router> is the IP address of the default router, such as 10.0.0.1<DNS Server> is the IP address of the DNS server, such as 10.0.10.2Step 3 Add the option 60 line using the following syntax: option 60 ascii “VCI string” For the VCI string, use the value from Table G-1. The quotation marks must be included. Step 4 Add the option 43 line using the following syntax: option 43 hex <hex string> The hex string is assembled by concatenating the TLV values shown below: Type + Length + Value Type is always f1(hex). Length is the number of controller management IP addresses times 4 in hex. Value is the IP address of the controller listed sequentially in hex. For example, suppose that there are two controllers with management interface IP addresses, 10.126.126.2 and 10.127.127.2. The type is f1(hex). The length is 2 * 4 = 8 = 08 (hex). The IP addresses translate to 0a7e7e02 and 0a7f7f02. Assembling the string then yields f1080a7e7e020a7f7f02. The resulting Cisco IOS command added to the DHCP scope is listed below: option 43 hex f1080a7e7e020a7f7f02
 GL-1Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05GLOSSARY802.3af The IEEE standard that describes a mechanism for Power over Ethernet (PoE). The standard provides the capability to deliver both power and data over standard Ethernet cabling.802.11 The IEEE standard that specifies carrier sense media access control and physical layer specifications for 1- and 2-megabit-per-second (Mbps) wireless LANs operating in the 2.4-GHz band.802.11a The IEEE standard that specifies carrier sense media access control and physical layer specifications for wireless LANs operating in the 5-GHz frequency band.802.11b The IEEE standard that specifies carrier sense media access control and physical layer specifications for 5.5- and 11-Mbps wireless LANs operating in the 2.4-GHz frequency band.802.11g The IEEE standard that specifies carrier sense media access control and physical layer specifications for 6, 9, 12, 18, 24, 36, 48, and 54 Mbps wireless LANs operating in the 2.4-GHz frequency band.Aaccess point A wireless LAN data transceiver that uses radio waves to connect a wired network with wireless stations.ad hoc network A wireless network composed of stations without Access Points.antenna gain The gain of an antenna is a measure of the antenna’s ability to direct or focus radio energy over a region of space. High gain antennas have a more focused radiation pattern in a specific direction.associated A station is configured properly to allow it to wirelessly communicate with an Access Point.Autonomous access pointA fully featured standalone access point that does not require a Cisco Wireless LAN Controller to operate.
 GlossaryGL-2Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Bbeacon A wireless LAN packet that signals the availability and presence of the wireless device. Beacon packets are sent by access points and base stations; however, client radio cards send beacons when operating in computer to computer (Ad Hoc) mode.BOOTP Boot Protocol. A protocol used for the static assignment of IP addresses to devices on the network.BPSK Binary phase shift keying is a modulation technique used by IEEE 802.11b-compliant wireless LANs for transmission at 1 Mbps.broadcast packet A single data message (packet) sent to all addresses on the same subnet.CCCK Complementary Code Keying. A modulation technique used by IEEE 802.11b-compliant wireless LANs for transmission at 5.5 and 11 Mbps.CCKM Cisco Centralized Key Management. Using CCKM, authenticated client devices can roam from one access point to another without any perceptible delay during reassociation. An access point on your network provides wireless domain services (WDS) and creates a cache of security credentials for CCKM-enabled client devices on the subnet. The WDS access point's cache of credentials dramatically reduces the time required for reassociation when a CCKM-enabled client device roams to a new access point.cell The area of radio range or coverage in which the wireless devices can communicate with the base station. The size of the cell depends upon the speed of the transmission, the type of antenna used, and the physical environment, as well as other factors.client A radio device that uses the services of an Access Point to communicate wirelessly with other devices on a local area network.CSMA Carrier sense multiple access. A wireless LAN media access method specified by the IEEE 802.11 specification.Ddata rates The range of data transmission rates supported by a device. Data rates are measured in megabits per second (Mbps).dBi A ratio of decibels to an isotropic antenna that is commonly used to measure antenna gain. The greater the dBi value, the higher the gain, and the more acute the angle of coverage.DFS Dynamic Frequency Selection. In some regulatory domains, 5-GHz radios are required to use DFS to avoid interfering with radar signals.
 GlossaryGL-3Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05DHCP Dynamic host configuration protocol. A protocol available with many operating systems that automatically issues IP addresses within a specified range to devices on the network. The device retains the assigned address for a specific administrator-defined period.dipole A type of low-gain (2.2-dBi) antenna consisting of two (often internal) elements.domain name The text name that refers to a grouping of networks or network resources based on organization-type or geography; for example: name.com—commercial; name.edu—educational; name.gov—government; ISPname.net—network provider (such as an ISP); name.ar—Argentina; name.au—Australia; and so on.DNS Domain Name System server. A server that translates text names into IP addresses. The server maintains a database of host alphanumeric names and their corresponding IP addresses.DSSS Direct sequence spread spectrum. A type of spread spectrum radio transmission that spreads its signal continuously over a wide frequency band.EEAP Extensible Authentication Protocol. An optional IEEE 802.1x security feature ideal for organizations with a large user base and access to an EAP-enabled Remote Authentication Dial-In User Service (RADIUS) server.Ethernet The most widely used wired local area network. Ethernet uses carrier sense multiple access (CSMA) to allow computers to share a network and operates at 10, 100, or 1000 Mbps, depending on the physical layer used.Ffile server A repository for files so that a local area network can share files, mail, and programs.firmware Software that is programmed on a memory chip.Ggateway A device that connects two otherwise incompatible networks together.GHz Gigahertz. One billion cycles per second. A unit of measure for frequency.
 GlossaryGL-4Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05IIEEE Institute of Electrical and Electronic Engineers. A professional society serving electrical engineers through its publications, conferences, and standards development activities. The body responsible for the Ethernet 802.3 and wireless LAN 802.11 specifications.infrastructure The wired Ethernet network.IP Address The Internet Protocol (IP) address of a station.IP subnet mask The number used to identify the IP subnetwork, indicating whether the IP address can be recognized on the LAN or if it must be reached through a gateway. This number is expressed in a form similar to an IP address; for example: 255.255.255.0.isotropic An antenna that radiates its signal in a spherical pattern.LLightweight access pointAn access point operating in the Cisco Centralized Wireless LAN Architecture with a Cisco Wireless LAN Controller.LWAPP Lightweight Access Point Protocol. An Internet Engineering Task Force (IETF) draft protocol used in the Cisco Centralized Wireless LAN Architecture. MMAC Media Access Control address. A unique 48-bit number used in Ethernet data packets to identify an Ethernet device, such as an access point or your client adapter.MBSSID Multiple basic SSID. Each multiple basic SSID is assigned a unique MAC address. You use multiple BSSIDs to assign a unique DTIM setting for each SSID and to broadcast SSIDs in beacons (one SSID per beacon). modulation Any of several techniques for combining user information with a transmitter’s carrier signal.multipath The echoes created as a radio signal bounces off of physical objects.multicast packet A single data message (packet) sent to multiple addresses.
 GlossaryGL-5Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Oomni-directional This typically refers to a primarily circular antenna radiation pattern. OFDM Orthogonal frequency division multiplex is a modulation technique used by IEEE 802.11a-compliant wireless LANs for transmission at 6, 9, 12, 18, 24, 36, 48, and 54 Mbps.Ppacket A basic message unit for communication across a network. A packet usually includes routing information, data, and sometimes error detection information.QQPSKQuadruple phase shift keying is a modulation technique used by IEEE 802.11b-compliant wireless LANs for transmission at 2 Mbps.Rrange A linear measure of the distance that a transmitter can send a signal.receiver sensitivity A measurement of the weakest signal a receiver can receive and still correctly translate it into data.RF Radio frequency. A generic term for radio-based technology.roaming A feature of some Access Points that allows users to move through a facility while maintaining an unbroken connection to the LAN.RP-TNC A connector type unique to Cisco Aironet radios and antennas. Part 15.203 of the FCC rules covering spread spectrum devices limits the types of antennas that may be used with transmission equipment. In compliance with this rule, Cisco Aironet, like all other wireless LAN providers, equips its radios and antennas with a unique connector to prevent attachment of non-approved antennas to radios.
 GlossaryGL-6Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Sspread spectrum A radio transmission technology that spreads the user information over a much wider bandwidth than otherwise required in order to gain benefits such as improved interference tolerance and unlicensed operation.SSID Service set identifier (also referred to as Radio Network Name). A unique identifier used to identify a radio network and which stations must use to be able to communicate with each other or to an access point. The SSID can be any alphanumeric entry up to a maximum of 32 characters.Ttransmit power The power level of radio transmission.
 GlossaryGL-7Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05UUNII Unlicensed National Information Infrastructure—regulations for UNII devices operating in the 5.15 to 5.35 GHz and 5.725 to 5.825 GHz frequency bands.UNII-1 Regulations for UNII devices operating in the 5.15 to 5.25 GHz frequency band.UNII-2 Regulations for UNII devices operating in the 5.25 to 5.35 GHz frequency band.UNII-3 Regulations for UNII devices operating in the 5.725 to 5.825 GHz frequency band.unicast packet A single data message (packet) sent to a specific IP address.WWDS Wireless Domain Services. An access point providing WDS on your wireless LAN maintains a cache of credentials for CCKM-capable client devices on your wireless LAN. When a CCKM-capable client roams from one access point to another, the WDS access point forwards the client's credentials to the new access point with the multicast key. Only two packets pass between the client and the new access point, greatly shortening the reassociation time. WEP Wired Equivalent Privacy. An optional security mechanism defined within the 802.11 standard designed to make the link integrity of wireless devices equal to that of a cable.WLSE Wireless LAN Solutions Engine. The WLSE is a specialized appliance for managing Cisco Aironet wireless LAN infrastructures. It centrally identifies and configures access points in customer-defined groups and reports on throughput and client associations. WLSE's centralized management capabilities are further enhanced with an integrated template-based configuration tool for added configuration ease and improved productivity. WNM Wireless Network Manager. workstation A computing device with an installed client adapter.WPA Wi-Fi Protected Access is a standards-based, interoperable security enhancement that strongly increases the level of data protection and access control for existing and future wireless LAN systems. It is derived from and will be forward-compatible with the upcoming IEEE 802.11i standard. WPA leverages TKIP (Temporal Key Integrity Protocol) for data protection and 802.1X for authenticated key management.
 GlossaryGL-8Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05
 IN-1Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05INDEXAaccess point image 3-16antennaconnectors C-2Bbasic settings, checking 3-3CCLIterminal emulator settings 3-20, 4-12configuring DHCP Option 43 G-2connectors C-1, C-2console port E-2controller discovery process 2-4Ddata rates C-2declarations of conformity B-1default, configuration, resetting 3-14deploymentaccess points 2-5process 2-5DHCP Option 43 4-2, G-1DHCP pool G-2discovery processDHCP server 2-4DNS server 2-4locally stored 2-4Eextended temperature range 2-3, 2-4FFCC Declaration of Conformity B-2FCC Safety Compliance 2-2frequency range C-2Gguidlines, installation 2-4Iindicators 3-2, 4-3input power C-1installation guidelines 2-4Kkey features 1-3MMAC information 2-5Mode button 3-16modulation C-1Ooperating temperature C-1
 IndexIN-2Cisco Aironet 1240AG Series Access Point Hardware Installation GuideOL-8371-05Ppackage contents 2-3password reset 3-14pinouts, serial cable E-2powerconnecting 2-20input C-1output C-2priming access points F-1process, controller discovery 2-4Rrange, radio C-3regulatoryinformation B-1reloading access point image 3-16RF exposure B-7Sserialcable E-2Cisco cable E-2size C-1status indicators C-1Ttemperatureoperating C-1terminal emulator 3-20, 4-12TFTP server 3-16troubleshooting 3-1, 4-1type-length-value (TLV) G-2Uunpacking 2-3Vvendor class identifier (VCI) G-2voltage range C-1Wwarnings 2-2web site, Cisco Software Center 3-19, 4-10weight C-1WEP key 3-4

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