Cisco Systems 102087 Cisco Aironet 802.11ac Dual Band Access Points User Manual ap3700getstart

Cisco Systems Inc Cisco Aironet 802.11ac Dual Band Access Points ap3700getstart

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GETTING STARTED GUIDE Cisco Aironet 3700 Series Access Points1About this Guide2Introduction to the Access Point3Safety Instructions4Unpacking5Configurations6Access Point Ports and Connectors7Configuring the Access Point8Mounting the Access Point9Deploying the Access Point on the Wireless Network10 Installing Modules11 Troubleshooting12 Declarations of Conformity and Regulatory Information13 Configuring DHCP Option 43 and DHCP Option 6014 Access Point Specificationsap3700getstart.fm Page 1 Wednesday, March 27, 2013 10:16 AM
2 Revised: March 25, 20131 About this GuideThis Guide provides instructions on how to install and configure your Cisco Aironet 3700 Series Access Point and how to install available radio modules. This guide also provides mounting instructions and limited troubleshooting procedures.The 3700 Series Access Point is referred to as the access point in this document.2 Introduction to the Access PointThe 3700 series supports high-performing Spectrum Intelligence which sustains three spatial stream rates over a deployable distance with high reliability when serving clients. The 3700 series provides high reliability and overall wireless performance.The 3700 series offers dual-band radios (2.4 GHz and 5 GHz) with integrated and external antenna options. The access points support full inter-operability with leading 802.11ac clients, and support a mixed deployment with other access points and controllers.The 3700 series access point is a controller-based (Unified) product and supports: • Simultaneous dual-band (2.4-GHz and 5-GHz) radios • Integrated antennas on the 3702I access point model (AIR-CAP3702I-x-K9) • External antennas for rugged 3702E access point model (AIR-CAP3702E-x-K9)Note The ‘x’ in the model numbers represents the regulatory domain. Refer to “Regulatory Domains” section on page 6 for a list of supported regulatory domains.The features of the 3700 series are: • Processing sub-systems (including CPUs and memory) and radio hardware which supports: –Network management –CleanAir—Automatic detection, classification, location and mitigation of RF interference –ClientLink+—BeamForming to 802.11n clients as well as legacy 802.11a/g OFDM clients –VideoStream –Location –WIDS/WIPS –Securityap3700getstart.fm Page 2 Wednesday, March 27, 2013 10:16 AM
3 –Radio Resource Management (RRM) –Rogue detection –Management Frame Protection (MFP) –Throughput, forwarding, and filtering performance scaled to meet 3 spatial stream, 1.3-Gbps data-rates • 32 MB flash size • 802.11af/at –CDP (Cisco Discovery Protocol) • 2.4 GHz and 5 GHz 802.11n radios with the following features: –4TX x 4RX –3-spatial streams, 1.3-Gbps PHY rate –Spectrum intelligence –DPD (Digital Pre-Distortion) technology –Cisco Vector Beamforming—Implicit Co-phase beamforming for .11ag clients and 1x1 11n clients –Radio hardware is capable of explicit compressed beamforming (ECBF) per 802.11n standard3 Safety InstructionsTranslated versions of the following safety warnings are provided in the translated safety warnings document that is shipped with your access point. The translated warnings are also in the Translated Safety Warnings for Cisco Aironet Access Points, which is available on Cisco.com.WarningIMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071 SAVE THESE INSTRUCTIONSap3700getstart.fm Page 3 Wednesday, March 27, 2013 10:16 AM
4 WarningRead the installation instructions before you connect the system to its power source. Statement 1004WarningInstallation of the equipment must comply with local and national electrical codes. Statement 1074WarningThis product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: 20A. Statement 1005WarningDo not operate your wireless network device near unshielded blasting caps or in an explosive environment unless the device has been modified to be especially qualified for such use. Statement 245BWarningIn order to comply with FCC radio frequency (RF) exposure limits, antennas should be located at a minimum of 7.9 inches (20 cm) or more from the body of all persons. Statement 332Caution The fasteners you use to mount an access point on a ceiling must be capable of maintaining a minimum pullout force of 20 lbs (9 kg) and must use all 4 indented holes on the mounting bracket.Caution This product and all interconnected equipment must be installed indoors within the same building, including the associated LAN connections as defined by Environment A of the IEEE 802.af Standard.ap3700getstart.fm Page 4 Wednesday, March 27, 2013 10:16 AM
5 Note The access point is suitable for use in environmental air space in accordance with section 300.22.C of the National Electrical Code and sections 2-128, 12-010(3), and 12-100 of the Canadian Electrical Code, Part 1, C22.1. You should not install the power supply or power injector in air handling spaces.Note Use only with listed ITE equipment.4 UnpackingTo unpack the access point, follow these steps:Step 1 Unpack and remove the access point and the accessory kit from the shipping box.Step 2 Return any packing material to the shipping container and save it for future use.Step 3 Verify that you have received the items listed below. If any item is missing or damaged, contact your Cisco representative or reseller for instructions. –The access point –Mounting bracket (selected when you ordered the access point) –Adjustable ceiling-rail clip (selected when you ordered the access point)5 ConfigurationsThe 3700 series access point contains two simultaneous dual-band radios, the 2.4-GHz MIMO radio and the 5-GHz 802.11ac MIMO radio. The 3700 series access point configurations are: • AIR-CAP3702E-x-K9—two 2.4-GHz/5-GHz dual-band radios, up to 4 external dual-band diopole antennas • AIR-CAP3702I-x-K9—two 2.4-GHz/5-GHz dual-band radios, with integrated dual-band inverted-F antennasFor information on the regulatory domains (shown as “x” in the model numbers) see “Regulatory Domains” section on page 6.ap3700getstart.fm Page 5 Wednesday, March 27, 2013 10:16 AM
6 External AntennasThe 3702E model is configured with up to four external dual-band dipole antennas, and two 2.4-GHz/ 5-GHz dual-band radios. The radio and antennas support frequency bands 2400–2500 MHz and 5180–5865 MHz through a common dual-band RF interface. Features of the external dual-band dipole antennas are: • Four RTNC antenna connectors on the top of the access point • Four TX/RX antennasThese antennas are supported on the 3702E: • AIR-ANT2524DB-R • AIR-ANT2524DW-R • AIR-ANT2524DG-R • AIR-ANT2524V4C-R • AIR-ANT2544V4M-R • AIR-ANT2566P4W-RInternal AntennasThe 3702I model access point is configured with four dual-band inverted-F antennas, and two 2.4-GHz/5-GHz dual-band radios.There are four antennas deployed inside the access point with one deployed on each corner of the 3702I access point top housing. Each antenna covers both the 2.4 GHz and the 5 GHz bands with a single feed line. The basic features are as follows: • Dual-band inverted-F antenna for use in both the 2.4-GHz and 5-GHz bands. • Antenna unit integrated into the 3702I model access point. • Peak gain is approximately 2 dBi in the 2.4-GHz band and approximately 4 dBi in the 5-GHz band.Regulatory DomainsThe 3700 series supports the following regulatory domains (shown as “x” in the model numbers): • -A, -C, -E, -I, -K, -N, -Q, -R, -S, -Tap3700getstart.fm Page 6 Wednesday, March 27, 2013 10:16 AM
7 Countries Supported Click this URL to browse to a list of countries and regulatory domains supported by the 3700:www.cisco.com/go/aironet/compliance6 Access Point Ports and ConnectorsThe 3702E model access point has external antenna connectors and the LED indictor on the top of the model, as shown in Figure 1. The 3702I model access point has integrated antennas and does not have external connectors on the top of the unit; however, it does have the LED indicator on top of the unit, as shown in Figure 2.Figure 1 Access Point Ports and Connections (top)—3702E Model1Dual-band antenna connector A 3Dual-band antenna connector C2Dual-band antenna connector B 4Dual-band antenna connector DADUALBANDBDUALBANDCDUALBANDDDUALBAND1423ap3700getstart.fm Page 7 Wednesday, March 27, 2013 10:16 AM
8 Figure 2 Access Point LED Indicator (top)—3702I ModelThe ports and connections on the bottom of the access point are shown in Figure 3.Figure 3 Access Point Ports and Connections (bottom)-AIR3702E and 3702I Models1LED indicator12723772 3 41 56 6ap3700getstart.fm Page 8 Wednesday, March 27, 2013 10:16 AM
9 7 Configuring the Access PointThis section describes how to connect the access point to a wireless LAN controller. Because the configuration process takes place on the controller, see the Cisco Wireless LAN Controller Configuration Guide for additional information. This guide is available on Cisco.com.The Controller Discovery ProcessThe access point uses standard Control and Provisioning of Wireless Access Points Protocol (CAPWAP) to communicate between the controller and other wireless access points on the network. CAPWAP is a standard, interoperable protocol which enables an access controller to manage a collection of wireless termination points. The discovery process using CAPWAP is identical to the Lightweight Access Point Protocol (LWAPP) used with previous Cisco Aironet access points. LWAPP-enabled access points are compatible with CAPWAP, and conversion to a CAPWAP controller is seamless. Deployments can combine CAPWAP and LWAPP software on the controllers. The functionality provided by the controller does not change except for customers who have Layer 2 deployments, which CAPWAP does not support.In a CAPWAP environment, a wireless access point discovers a controller by using CAPWAP discovery mechanisms and then sends it a CAPWAP join request. The controller sends the access point a CAPWAP join response allowing the access point to join the controller. When the access point joins the controller, the controller manages its configuration, firmware, control transactions, and data transactions.Note For additional information about the discovery process and CAPWAP, see the Cisco Wireless LAN Controller Software Configuration Guide. This document is available on Cisco.com.Note CAPWAP support is provided in controller software release 5.2 or later. However, your controller must be running release 7.5.0.0 or later to support 3700 series access points.1Kensington lock slot4Console port2DC Power connection5Security padlock and hasp (padlock not included)3Gbit Ethernet port6Mounting bracket pins (feet for desk or table-top mount)ap3700getstart.fm Page 9 Wednesday, March 27, 2013 10:16 AM
10 Note You cannot edit or query any access point using the controller CLI if the name of the access point contains a space.Note Make sure that the controller is set to the current time. If the controller is set to a time that has already occurred, the access point might not join the controller because its certificate may not be valid for that time.Access points must be discovered by a controller before they can become an active part of the network. The access point supports these controller discovery processes: • Layer 3 CAPWAP discovery—Can occur on different subnets than the access point and uses IP addresses and UDP packets rather than MAC addresses used by Layer 2 discovery. • Locally stored controller IP address discovery—If the access point was previously joined to a controller, the IP addresses of the primary, secondary, and tertiary controllers are stored in the access point’s non-volatile memory. This process of storing controller IP addresses on an access point for later deployment is called priming the access point. For more information about priming, see the “Performing a Pre-Installation Configuration” section on page 11. • DHCP server discovery—This feature uses DHCP option 43 to provide controller IP addresses to the access points. Cisco switches support a DHCP server option that is typically used for this capability. For more information about DHCP option 43, see the “Configuring DHCP Option 43 and DHCP Option 60” section on page 38. • DNS discovery—The access point can discover controllers through your domain name server (DNS). For the access point to do so, you must configure your DNS to return controller IP addresses in response to CISCO-CAPWAP-CONTROLLER.localdomain, where localdomain is the access point domain name. Configuring the CISCO-CAPWAP-CONTROLLER provides backwards compatibility in an existing customer deployment. When an access point receives an IP address and DNS information from a DHCP server, it contacts the DNS to resolve CISCO-CAPWAP-CONTROLLER.localdomain. When the DNS sends a list of controller IP addresses, the access point sends discovery requests to the controllers.Preparing the Access PointBefore you mount and deploy your access point, we recommend that you perform a site survey (or use the site planning tool) to determine the best location to install your access point.You should have the following information about your wireless network available: • Access point locations.ap3700getstart.fm Page 10 Wednesday, March 27, 2013 10:16 AM
11 • Access point mounting options: below a suspended ceiling, on a flat horizontal surface, or on a desktop.Note You can mount the access point above a suspended ceiling but you must purchase additional mounting hardware: See “Mounting the Access Point” section on page 14 for additional information. • Access point power options: power supplied by the recommended external power supply (Cisco AIR-PWR-B), a DC power supply, PoE from a network device, or a PoE power injector/hub (usually located in a wiring closet).Note Access points mounted in a building’s environmental airspace must be powered using PoE to comply with safety regulations.Cisco recommends that you make a site map showing access point locations so that you can record the device MAC addresses from each location and return them to the person who is planning or managing your wireless network.Installation SummaryInstalling the access point involves these operations: • Performing a pre-installation configuration (optional) • Mounting the access point • Grounding the access point • Deploying the access point on the wireless networkPerforming a Pre-Installation ConfigurationThe following procedures ensure that your access point installation and initial operation go as expected. A pre-installation configuration is also known as priming the access point. This procedure is optional.Note Performing a pre-installation configuration is an optional procedure. If your network controller is properly configured, you can install your access point in its final location and connect it to the network from there. See the “Deploying the Access Point on the Wireless Network” section on page 14 for details.ap3700getstart.fm Page 11 Wednesday, March 27, 2013 10:16 AM
12 Pre-Installation Configuration SetupThe pre-installation configuration setup is shown in Figure 4.Figure 4 Pre-Installation Configuration Setup To perform pre-installation configuration, perform the following steps:Step 1 Make sure that the Cisco wireless LAN controller DS port is connected to the network. Use the CLI, web-browser interface, or Cisco WCS procedures as described in the appropriate Cisco wireless LAN controller guide.a. Make sure that access points have Layer 3 connectivity to the Cisco wireless LAN controller Management and AP-Manager Interface.b. Configure the switch to which your access point is to attach. See the Cisco Wireless LAN Controller Configuration Guide, Release x.x for additional information.c. Set the Cisco wireless LAN controller as the master so that new access points always join with it.d. Make sure DHCP is enabled on the network. The access point must receive its IP address through DHCP.ControllerLayer 3devicesCisco Aironetaccess points272488ap3700getstart.fm Page 12 Wednesday, March 27, 2013 10:16 AM
13 e. CAPWAP UDP ports must not be blocked in the network.f. The access point must be able to find the IP address of the controller. This can be accomplished using DHCP, DNS, or IP subnet broadcast. This guide describes the DHCP method to convey the controller IP address. For other methods, refer to the product documentation. See also the “Using DHCP Option 43” section on page 18 for more information.Step 2 Apply power to the access point:a. The access point is 802.3af (15.4 W) compliant and can be powered by any 802.3af-compliant device.The recommended external power supply for the access point is the Cisco AIR-PWR-B power supply. The access point can also be powered by the following optional external power sources: –Access point power injector (AIR-PWRINJ5) –Any 802.3af compliant power injectorNote The 3702 series access point requires a Gigibit Ethernet link to prevent the Ethernet port from becoming a bottleneck for traffic because wireless traffic speeds exceed transmit speeds of a 10/100 Ethernet port.b. As the access point attempts to connect to the controller, the LEDs cycle through a green, red, and amber sequence, which can take up to 5 minutes.Note If the access point remains in this mode for more than five minutes, the access point is unable to find the Master Cisco wireless LAN controller. Check the connection between the access point and the Cisco wireless LAN controller and be sure that they are on the same subnet. c. If the access point shuts down, check the power source.d. After the access point finds the Cisco wireless LAN controller, it attempts to download the new operating system code if the access point code version differs from the Cisco wireless LAN controller code version. While this is happening, the Status LED blinks dark blue.e. If the operating system download is successful, the access point reboots.Step 3 Configure the access point if required. Use the controller CLI, controller GUI, or Cisco Prime Infrastructure to customize the access-point-specific 802.11ac network settings.Step 4 If the pre-installation configuration is successful, the Status LED is green indicating normal operation. Disconnect the access point and mount it at the location at which you intend to deploy it on the wireless network.ap3700getstart.fm Page 13 Wednesday, March 27, 2013 10:16 AM
14 Step 5 If your access point does not indicate normal operation, turn it off and repeat the pre-installation configuration.Note When you are installing a Layer 3 access point on a different subnet than the Cisco wireless LAN controller, be sure that a DHCP server is reachable from the subnet on which you will be installing the access point, and that the subnet has a route back to the Cisco wireless LAN controller. Also be sure that the route back to the Cisco wireless LAN controller has destination UDP ports 5246 and 5247 open for CAPWAP communications. Ensure that the route back to the primary, secondary, and tertiary wireless LAN controller allows IP packet fragments. Finally, be sure that if address translation is used, that the access point and the Cisco wireless LAN controller have a static 1-to-1 NAT to an outside address. (Port Address Translation is not supported.)8 Mounting the Access PointCisco Aironet 3702 series access points can be mounted in several configurations, including on a suspended ceiling, on a hard ceiling or wall, on an electrical or network box, and above a suspended ceiling. Click this URL to browse to complete access point mounting instructions:http://www.cisco.com/en/US/docs/wireless/access_point/mounting/guide/apmount.html9 Deploying the Access Point on the Wireless NetworkAfter you have mounted the access point, follow these steps to deploy it on the wireless network:Step 1 Connect and power up the access point.Step 2 Observe the access point LED (for LED descriptions, see “Checking the Access Point LED” section on page 18).a. When you power up the access point, it begins a power-up sequence that you can verify by observing the access point LED. If the power-up sequence is successful, the discovery and join process begins. During this process, the LED blinks sequentially green, red, and off. When the access point has joined a controller, the LED is green if no clients are associated or blue if one or more clients are associated.b. If the LED is not on, the access point is most likely not receiving power.ap3700getstart.fm Page 14 Wednesday, March 27, 2013 10:16 AM
15 c. If the LED blinks sequentially for more than 5 minutes, the access point is unable to find its primary, secondary, and tertiary Cisco wireless LAN controller. Check the connection between the access point and the Cisco wireless LAN controller, and be sure the access point and the Cisco wireless LAN controller are either on the same subnet or that the access point has a route back to its primary, secondary, and tertiary Cisco wireless LAN controller. Also, if the access point is not on the same subnet as the Cisco wireless LAN controller, be sure that there is a properly configured DHCP server on the same subnet as the access point. See the “Configuring DHCP Option 43 and DHCP Option 60” section on page 38 for additional information.Step 3 Reconfigure the Cisco wireless LAN controller so that it is not the Master. Note A Master Cisco wireless LAN controller should be used only for configuring access points and not in a working network. 10 Installing ModulesModules are devices that are purchased as seperate items. When they are installed in the Cisco Aironet 3700 series access point, they give the access point additional capabilities.Modules connect to the access point’s module port. No special tools are required to install a module. Installing a ModuleFollow these steps to install a module:Step 1 Remove the module from the packaging.Step 2 Power down the access point.Step 3 Peel off the label from the back of the 3700 series access point to reveal the module port connector.ap3700getstart.fm Page 15 Wednesday, March 27, 2013 10:16 AM
16 Step 4 Align the module’s connector with the connector on the back of the access point and click the module into place.1Openings for module’s antennas. 2Label covering port connector.34537912 1ap3700getstart.fm Page 16 Wednesday, March 27, 2013 10:16 AM
17 Step 5 Screw down the thumb screws on the module. Note If the screws are not tightened, the module will not be recognized and may not operate correctly. Make sure not to over-tighten, only hand-tighten the screws.Step 6 Power up the access point. When the access point boots up, it will recognize the module.345380ap3700getstart.fm Page 17 Wednesday, March 27, 2013 10:16 AM
18 11 TroubleshootingIf you experience difficulty getting your access point installed and running, look for a solution to your problem in this guide or in additional access point documentation. These, and other documents, are available on Cisco.com.Guidelines for Using Cisco Aironet Lightweight Access PointsKeep these guidelines in mind when you use 3702 series lightweight access points: • The access point can only communicate with Cisco wireless LAN controllers. • The access point does not support Wireless Domain Services (WDS) and cannot communicate with WDS devices. However, the controller provides functionality equivalent to WDS when the access point joins it. • CAPWAP does not support Layer 2. The access point must get an IP address and discover the controller using Layer 3, DHCP, DNS, or IP subnet broadcast. • The access point console port is enabled for monitoring and debug purposes. All configuration commands are disabled when the access point is connected to a controller. Using DHCP Option 43You can use DHCP Option 43 to provide a list of controller IP addresses to the access points, enabling them to find and join a controller. For additional information, refer to the “Configuring DHCP Option 43 and DHCP Option 60” section on page 38.Checking the Access Point LEDThe location of the access point status LED is shown in Figure 5.Note Regarding LED status colors: it is expected that there will be small variations in color intensity and hue from unit to unit. This is within the normal range of the LED manufacturer’s specifications and is not a defect.ap3700getstart.fm Page 18 Wednesday, March 27, 2013 10:16 AM
19 Figure 5 Access Point LED LocationThe access point status LED indicates various conditions and are described in Table 1.1Status LEDTa b l e 1 LED Status Indications Message TypeStatus LEDMessageMeaningBoot loader status sequenceBlinking green DRAM memory test in progressDRAM memory test OKBoard initialization in progressInitializing FLASH file systemFLASH memory test OKInitializing EthernetEthernet OKStarting Cisco IOSInitialization successfulAssociation status Green Normal operating condition, but no wireless client associatedBlue Normal operating condition, at least one wireless client association2723781ap3700getstart.fm Page 19 Wednesday, March 27, 2013 10:16 AM
20 Troubleshooting the Access Point Join ProcessAccess points can fail to join a controller for many reasons: a RADIUS authorization is pending; self-signed certificates are not enabled on the controller; the access point’s and controller’s regulatory domains don’t match, and so on. Operating status Blinking blue Software upgrade in progressCycling through green, red, and offDiscovery/join process in progressRapidly cycling through blue, green, and redAccess point location command invokedBlinking red Ethernet link not operationalBoot loader warnings Blinking blue Configuration recovery in progress (MODE button pushed for 2 to 3 seconds)Red Ethernet failure or image recovery (MODE button pushed for 20 to 30 seconds)Blinking green Image recovery in progress (MODE button released)Boot loader errors Red DRAM memory test failureBlinking red and blue FLASH file system failureBlinking red and off Environment variable failureBad MAC addressEthernet failure during image recoveryBoot environment failureNo Cisco image fileBoot failureCisco IOS errors Red Software failure; try disconnecting and reconnecting unit powerCycling through blue, green, red, and offGeneral warning; insufficient inline powerTable 1 LED Status Indications (continued)Message TypeStatus LEDMessageMeaningap3700getstart.fm Page 20 Wednesday, March 27, 2013 10:16 AM
21 Controller software enables you to configure the access points to send all CAPWAP-related errors to a syslog server. You do not need to enable any debug commands on the controller because all of the CAPWAP error messages can be viewed from the syslog server itself.The state of the access point is not maintained on the controller until it receives a CAPWAP join request from the access point. Therefore, it can be difficult to determine why the CAPWAP discovery request from a certain access point was rejected. In order to troubleshoot such joining problems without enabling CAPWAP debug commands on the controller, the controller collects information for all access points that send a discovery message to it and maintains information for any access points that have successfully joined it.The controller collects all join-related information for each access point that sends a CAPWAP discovery request to the controller. Collection begins with the first discovery message received from the access point and ends with the last configuration payload sent from the controller to the access point.You can view join-related information for up to three times the maximum number of access points supported by the platform for the 2500 series controllers and the Controller Network Module within the Cisco 28/37/38xx Series Integrated Services Routers.Note The maximum number of access points varies for the Cisco WiSM2, depending on which controller software release is being used. When the controller is maintaining join-related information for the maximum number of access points, it does not collect information for any more access points.An access point sends all syslog messages to IP address 255.255.255.255 by default when any of the following conditions are met: • An access point running software release 5.2 or later has been newly deployed. • An existing access point running software release 5.2 or later has been reset after clearing the configuration.If any of these conditions are met and the access point has not yet joined a controller, you can also configure a DHCP server to return a syslog server IP address to the access point using option 7 on the server. The access point then starts sending all syslog messages to this IP address. When the access point joins a controller for the first time, the controller sends the global syslog server IP address (the default is 255.255.255.255) to the access point. After that, the access point sends all syslog messages to this IP address until it is overridden by one of the following scenarios: • The access point is still connected to the same controller, and the global syslog server IP address configuration on the controller has been changed using the config ap syslog host global syslog_server_IP_address command. In this case, the controller sends the new global syslog server IP address to the access point.ap3700getstart.fm Page 21 Wednesday, March 27, 2013 10:16 AM
22 • The access point is still connected to the same controller, and a specific syslog server IP address has been configured for the access point on the controller using the config ap syslog host specific Cisco_AP syslog_server_IP_address command. In this case, the controller sends the new specific syslog server IP address to the access point. • The access point is disconnected from the controller and joins another controller. In this case, the new controller sends its global syslog server IP address to the access point. • Whenever a new syslog server IP address overrides the existing syslog server IP address, the old address is erased from persistent storage, and the new address is stored in its place. The access point also starts sending all syslog messages to the new IP address provided the access point can reach the syslog server IP address.You can configure the syslog server for access points and view the access point join information only from the controller CLI.A detailed explanation of the join process is on Cisco.com at the following URL:http://www.Cisco.com/en/US/products/ps6366/products_tech_note09186a00808f8599.shtml12 Declarations of Conformity and Regulatory InformationThis section provides declarations of conformity and regulatory information for the Cisco Aironet 3700 Series Access Points and any additional modules that can be installed into the Cisco Aironet 3700 Series Access Point. You can find additional information at this URL:www.cisco.com/go/aironet/complianceManufacturers Federal Communication Commission Declaration of Conformity StatementTested To ComplyWith FCC StandardsFOR HOME OR OFFICE USEap3700getstart.fm Page 22 Wednesday, March 27, 2013 10:16 AM
23 Manufacturer:Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USAThis device complies with Part 15 rules. Operation is subject to the following two conditions:1. This device may not cause harmful interference, and2. This device must accept any interference received, including interference that may cause undesired operation.This device operates in the 5150-5250MHz and 5470-5725MHz bands and is therefore restricted to indoor operation only per FCC guidance. This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This equipment generates, uses, and radiates radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference. However, there is no guarantee that interference will not occur. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to correct the interference by one of the following measures: • Reorient or relocate the receiving antenna. • Increase separation between the equipment and receiver. • Connect the equipment to an outlet on a circuit different from which the receiver is connected. • Consult the dealer or an experienced radio/TV technician.Access Point Models Certification NumberAIR-CAP3702E-A-K9 AIR-CAP3702I-A-K9 AIR-SAP3702E-A-K9 AIR-SAP3702I-A-K9LDK102087Module Models Certification Number(Not applicable) (Not applicable)ap3700getstart.fm Page 23 Wednesday, March 27, 2013 10:16 AM
24 Caution The Part 15 radio device operates on a non-interference basis with other devices operating at this frequency when using the integrated antennas. Any changes or modification to the product not expressly approved by Cisco could void the user’s authority to operate this device.Caution Within the 5.15 to 5.25 GHz and 5.47-5.725 GHz bands, this device is restricted to indoor operations to reduce any potential for harmful interference to co-channel Mobile Satellite System (MSS) operations.VCCI Statement for JapanWarningThis is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual.ap3700getstart.fm Page 24 Wednesday, March 27, 2013 10:16 AM
25 Guidelines for Operating Cisco Aironet Access Points in JapanThis section provides guidelines for avoiding interference when operating Cisco Aironet access points in Japan. These guidelines are provided in both Japanese and English.Japanese TranslationEnglish TranslationThis equipment operates in the same frequency bandwidth as industrial, scientific, and medical devices such as microwave ovens and mobile object identification (RF-ID) systems (licensed premises radio stations and unlicensed specified low-power radio stations) used in factory production lines.1. Before using this equipment, make sure that no premises radio stations or specified low-power radio stations of RF-ID are used in the vicinity.2. If this equipment causes RF interference to a premises radio station of RF-ID, promptly change the frequency or stop using the device; contact the number below and ask for recommendations on avoiding radio interference, such as setting partitions.3. If this equipment causes RF interference to a specified low-power radio station of RF-ID, contact the number below.Contact Number: 03-6434-650003-6434-6500208697ap3700getstart.fm Page 25 Wednesday, March 27, 2013 10:16 AM
26 Statement 371—Power Cable and AC AdapterEnglish TranslationWhen installing the product, please use the provided or designated connection cables/power cables/AC adaptors. Using any other cables/adaptors could cause a malfunction or a fire. Electrical Appliance and Material Safety Law prohibits the use of UL-certified cables (that have the “UL” shown on the code) for any other electrical devices than products designated by CISCO. The use of cables that are certified by Electrical Appliance and Material Safety Law (that have “PSE” shown on the code) is not limited to CISCO-designated products.Industry CanadaCanadian Compliance StatementThis Class B Digital apparatus meets all the requirements of the Canadian Interference-Causing Equipment Regulations.Access Point Models Certification NumberAIR-CAP3702E-A-K9 AIR-CAP3702I-A-K9 AIR-SAP3702E-A-K9 AIR-SAP3702I-A-K92461B-102087 Module Models Certification Number(Not applicable) (Not applicable)ap3700getstart.fm Page 26 Wednesday, March 27, 2013 10:16 AM
27 This device complies with Class B Limits of Industry Canada. Operation is subject to the following two conditions:1. This device may not cause harmful interference, and2. This device must accept any interference received, including interference that may cause undesired operation.Cisco Aironet Access Points are certified to the requirements of RSS-210. The use of this device in a system operating either partially or completely outdoors may require the user to obtain a license for the system according to the Canadian regulations. For further information, contact your local Industry Canada office.This device has been designed to operate with antennas having a maximum gain of 6 dBi. Antennas having a gain greater than 6 dBi are strictly prohibited for use with this device. The required antenna impedance is 50 ohms.To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (EIRP) is not more than that permitted for successful communication.French TranslationCet appareil numerique de la classe B respecte les exigences du Reglement sur le material broilleur du Canada.Cet appareil respecte les limites prescrites pour les appareils de classe B par Industrie Canada. Son utilisation est soumise aux deux conditions suivantes :(1) Cet appareil ne doit pas causer d’interf_rences nuisibles, et(2) Cet appareil doit accepter toutes les interf_rences, y compris celles susceptibles de perturber le fonctionnement de l’appareil.Les points d'acc_s Aironet de Cisco sont certifi_s conform_ment aux exigences du CNR-210. L'utilisation de cet appareil dans un syst_me fonctionnant partiellement ou enti_rement ˆ l'ext_rieur peut n_cessiter l'obtention d'une licence pour le syst_me, conform_ment ˆ la r_glementation canadienne. Pour plus de renseignements, communiquez avec le bureau local d'Industrie Canada.Cet appareil a _t_ con_u pour fonctionner avec une antenne d'un gain maximum de 6 dBi. Il est strictement interdit d'utiliser des antennes ayant un gain sup_rieur ˆ 6 dBi avec cet appareil. L'antenne doit avoir une imp_dance de 50 ohms.Afin de r_duire le risque d'interf_rence aux autres utilisateurs, le type d'antenne et son gain doivent _tre choisis de fa_on ˆ ce que la puissance isotrope rayonn_e _quivalente (p.i.r.e.) ne soit pas sup_rieure au niveau requis pour obtenir une communication satisfaisante.ap3700getstart.fm Page 27 Wednesday, March 27, 2013 10:16 AM
28 European Community, Switzerland, Norway, Iceland, and LiechtensteinAccess Point Models:AIR-CAP3702E-E-K9AIR-CAP3702I-E-K9Module Models:(Not applicable)ap3700getstart.fm Page 28 Wednesday, March 27, 2013 10:16 AM
29 Declaration of Conformity with regard to the R&TTE Directive 1999/5/EC & Medical Directive 93/42/EECap3700getstart.fm Page 29 Wednesday, March 27, 2013 10:16 AM
30 The following standards were applied:EMC—EN 301.489-1 v1.8.1; EN 301.489-17 v2.1.1Health & Safety—EN60950-1: 2005; EN 50385: 2002Radio—EN 300 328 v 1.7.1; EN 301.893 v 1.5.1The conformity assessment procedure referred to in Article 10.4 and Annex III of Directive 1999/5/EC has been followed.ap3700getstart.fm Page 30 Wednesday, March 27, 2013 10:16 AM
31 This device also conforms to the EMC requirements of the Medical Devices Directive 93/42/EEC.Note This equipment is intended to be used in all EU and EFTA countries. Outdoor use may be restricted to certain frequencies and/or may require a license for operation. For more details, contact Cisco Corporate Compliance.The product carries the CE Mark:Declaration of Conformity for RF ExposureThis section contains information on compliance with guidelines related to RF exposure.Generic Discussion on RF ExposureThe Cisco products are designed to comply with the following national and international standards on Human Exposure to Radio Frequencies: • US 47 Code of Federal Regulations Part 2 Subpart J • American National Standards Institute (ANSI) / Institute of Electrical and Electronic Engineers / IEEE C 95.1 (99) • International Commission on Non Ionizing Radiation Protection (ICNIRP) 98 • Ministry of Health (Canada) Safety Code 6. Limits on Human Exposure to Radio Frequency Fields in the range from 3kHz to 300 GHz • Australia Radiation Protection StandardTo ensure compliance with various national and international Electromagnetic Field (EMF) standards, the system should only be operated with Cisco approved antennas and accessories.This Device Meets International Guidelines for Exposure to Radio WavesThe 3700 series device includes a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) recommended by international guidelines. The guidelines were developed by an independent scientific organization (ICNIRP) and include a substantial safety margin designed to ensure the safety of all persons, regardless of age and health.ap3700getstart.fm Page 31 Wednesday, March 27, 2013 10:16 AM
32 As such the systems are designed to be operated as to avoid contact with the antennas by the end user. It is recommended to set the system in a location where the antennas can remain at least a minimum distance as specified from the user in accordance to the regulatory guidelines which are designed to reduce the overall exposure of the user or operator.The World Health Organization has stated that present scientific information does not indicate the need for any special precautions for the use of wireless devices. They recommend that if you are interested in further reducing your exposure then you can easily do so by reorienting antennas away from the user or placing he antennas at a greater separation distance then recommended.This Device Meets FCC Guidelines for Exposure to Radio WavesThe 3700 series device includes a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) as referenced in FCC Part 1.1310. The guidelines are based on IEEE ANSI C 95.1 (92) and include a substantial safety margin designed to ensure the safety of all persons, regardless of age and health.As such the systems are designed to be operated as to avoid contact with the antennas by the end user. It is recommended to set the system in a location where the antennas can remain at least a minimum distance as specified from the user in accordance to the regulatory guidelines which are designed to reduce the overall exposure of the user or operator.The device has been tested and found compliant with the applicable regulations as part of the radio certification process.The US Food and Drug Administration has stated that present scientific information does not indicate the need for any special precautions for the use of wireless devices. The FCC recommends that if you are interested in further reducing your exposure then you can easily do so by reorienting antennas away from the user or placing the antennas at a greater separation distance then recommended or lowering the transmitter power output.Separation DistanceMPE Distance Limit0.63 mW/cm220 cm (7.87 inches) 1.00 mW/cm2Separation DistanceMPE Distance Limit0.63 mW/cm220 cm (7.87 inches) 1.00 mW/cm2ap3700getstart.fm Page 32 Wednesday, March 27, 2013 10:16 AM
33 This Device Meets the Industry Canada Guidelines for Exposure to Radio WavesThe 3700 series device includes a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) as referenced in Health Canada Safety Code 6. The guidelines include a substantial safety margin designed into the limit to ensure the safety of all persons, regardless of age and health.As such the systems are designed to be operated as to avoid contact with the antennas by the end user. It is recommended to set the system in a location where the antennas can remain at least a minimum distance as specified from the user in accordance to the regulatory guidelines which are designed to reduce the overall exposure of the user or operator.Health Canada states that present scientific information does not indicate the need for any special precautions for the use of wireless devices. They recommend that if you are interested in further reducing your exposure you can easily do so by reorienting antennas away from the user, placing the antennas at a greater separation distance than recommended, or lowering the transmitter power output.Additional Information on RF ExposureYou can find additional information on the subject at the following links: • Cisco Systems Spread Spectrum Radios and RF Safety white paper at this URL: http://www.cisco.com/warp/public/cc/pd/witc/ao340ap/prodlit/rfhr_wi.htm • FCC Bulletin 56: Questions and Answers about Biological Effects and Potential Hazards of Radio Frequency Electromagnetic Fields • FCC Bulletin 65: Evaluating Compliance with the FCC guidelines for Human Exposure to Radio Frequency Electromagnetic Fields • FCC Bulletin 65C (01-01): Evaluating Compliance with the FCC guidelines for Human Exposure to Radio Frequency Electromagnetic Fields: Additional Information for Evaluating Compliance for Mobile and Portable Devices with FCC limits for Human Exposure to Radio Frequency Emission You can obtain additional information from the following organizations: • World Health Organization Internal Commission on Non-Ionizing Radiation Protection at this URL: www.who.int/emf Separation DistanceMPE Distance Limit0.63 mW/cm220 cm (7.87 inches) 1.00 mW/cm2ap3700getstart.fm Page 33 Wednesday, March 27, 2013 10:16 AM
• United Kingdom, National Radiological Protection Board at this URL: www.nrpb.org.uk • Cellular Telecommunications Association at this URL: www.wow-com.com • The Mobile Manufacturers Forum at this URL: www.mmfai.orgAdministrative Rules for Cisco Aironet Access Points in TaiwanThis section provides administrative rules for operating Cisco Aironet access points in Taiwan. The rules for all access points are provided in both Chinese and English.Chinese Translationap3700getstart.fm Page 34 Wednesday, March 27, 2013 10:16 AM
35 English TranslationAdministrative Rules for Low-power Radio-Frequency DevicesArticle 12For those low-power radio-frequency devices that have already received a type-approval, companies, business units or users should not change its frequencies, increase its power or change its original features and functions.Article 14The operation of the low-power radio-frequency devices is subject to the conditions that no harmful interference is caused to aviation safety and authorized radio station; and if interference is caused, the user must stop operating the device immediately and can't re-operate it until the harmful interference is clear.The authorized radio station means a radio-communication service operating in accordance with the Communication Act. The operation of the low-power radio-frequency devices is subject to the interference caused by the operation of an authorized radio station, by another intentional or unintentional radiator, by industrial, scientific and medical (ISM) equipment, or by an incidental radiator. Chinese Translationap3700getstart.fm Page 35 Wednesday, March 27, 2013 10:16 AM
36 English TranslationLow-power Radio-frequency Devices Technical SpecificationsOperation of Cisco Aironet Access Points in BrazilThis section contains special information for operation of Cisco Aironet access points in Brazil.Access Point Models:AIR-CAP3702E-T-K9AIR-CAP3702I-T-K9Regulatory InformationFigure 6 contains Brazil regulatory information for the access point models identified in the previous section.4.7 Unlicensed National Information Infrastructure4.7.5 Within the 5.25-5.35 GHz band, U-NII devices will be restricted to indoor operations to reduce any potential for harmful interference to co-channel MSS operations.4.7.6 The U-NII devices shall accept any interference from legal communications and shall not interfere the legal communications. If interference is caused, the user must stop operating the device immediately and can't re-operate it until the harmful interference is clear.4.7.7 Manufacturers of U-NII devices are responsible for ensuring frequency stability such that an emission is maintained within the band of operation under all conditions of normal operation as specified in the user manual.ap3700getstart.fm Page 36 Wednesday, March 27, 2013 10:16 AM
37 Figure 6 Brazil Regulatory InformationModule Models:(Not applicable)Portuguese TranslationEste equipamento opera em caráter secundário, isto é, não tem direito a proteção contra interferência prejudicial, mesmo de estações do mesmo tipo, e não pode causar interferência a sistemas operando em caráter primário.English TranslationThis equipment operates on a secondary basis and consequently must accept harmful interference, including interference from stations of the same kind. This equipment may not cause harmful interference to systems operating on a primary basis. Declaration of Conformity StatementsAll the Declaration of Conformity statements related to this product can be found at the following location: http://www.ciscofax.comap3700getstart.fm Page 37 Wednesday, March 27, 2013 10:16 AM
38 13 Configuring DHCP Option 43 and DHCP Option 60This section contains a DHCP Option 43 configuration example on a Windows 2003 Enterprise DHCP server for use with Cisco Aironet lightweight access points. For other DHCP server implementations, consult product documentation for configuring DHCP Option 43. In Option 43, you should use the IP address of the controller management interface.Note DHCP Option 43 is limited to one access point type per DHCP pool. You must configure a separate DHCP pool for each access point type.The 3700 series access point uses the type-length-value (TLV) format for DHCP Option 43. DHCP servers must be programmed to return the option based on the access point’s DHCP Vendor Class Identifier (VCI) string (DHCP Option 60). The VCI string for the 3700 series access point is:Cisco AP c3700Note If your access point was ordered with the Service Provider Option (AIR-OPT60-DHCP) selected in the ordering tool, the VCI string for the access point contains ServiceProvider. For example, a 3700 with this option will return this VCI string: Cisco AP c3700-ServiceProviderThe format of the TLV block is listed below: • Type: 0xf1 (decimal 241) • Length: Number of controller IP addresses * 4 • Value: List of WLC management interfaces To configure DHCP Option 43 in the embedded Cisco IOS DHCP server, follow these steps: Step 1 Enter configuration mode at the Cisco IOS CLI. Step 2 Create the DHCP pool, including the necessary parameters such as default router and name server. A DHCP scope example is as follows: ip dhcp pool <pool name> network <IP Network> <Netmask> default-router <Default router> dns-server <DNS Server> Where:<pool name> is the name of the DHCP pool, such as AP3702<IP Network> is the network IP address where the controller resides, such as 10.0.15.1<Netmask> is the subnet mask, such as 255.255.255.0ap3700getstart.fm Page 38 Wednesday, March 27, 2013 10:16 AM
39 <Default router> is the IP address of the default router, such as 10.0.0.1<DNS Server> is the IP address of the DNS server, such as 10.0.10.2Step 3 Add the option 60 line using the following syntax: option 60 ascii “VCI string” For the VCI string, “Cisco AP c3700”. The quotation marks must be included. Step 4 Add the option 43 line using the following syntax: option 43 hex <hex string> The hex string is assembled by concatenating the TLV values shown below: Type + Length + Value Type is always f1(hex). Length is the number of controller management IP addresses times 4 in hex. Value is the IP address of the controller listed sequentially in hex. For example, suppose that there are two controllers with management interface IP addresses, 10.126.126.2 and 10.127.127.2. The type is f1(hex). The length is 2 * 4 = 8 = 08 (hex). The IP addresses translate to 0a7e7e02 and 0a7f7f02. Assembling the string then yields f1080a7e7e020a7f7f02. The resulting Cisco IOS command added to the DHCP scope is option 43 hex f1080a7e7e020a7f7f02.14 Access Point SpecificationsTable 2 lists the technical specifications for 3700 series access points.Ta b l e 2 Access Point Specifications Category SpecificationDimensions (LxWxD) 8.68 x 8.68 x 1.84 in. (22.04 x 22.04 x 4.67 cm) Weight 1.9 lbs (0.86 kg)Operating temperatures AP3702E: -4 to 131 degrees F (-20 to 55 degrees C) AP3702I: 32 to 104 degrees F (0 to 40 degrees C)Storage temperature –22 to 185 degrees F (–30 to 85 degrees C)Humidity 10% to 90% (noncondensing)Antennas AP3702I: Integrated; AP3702E: Externalap3700getstart.fm Page 39 Wednesday, March 27, 2013 10:16 AM
ComplianceThe 3700 series access point complies with UL 2043 for products installed in a building’s environmental air handling spaces, such as above suspended ceilings.Safety UL 60950-1 CAN/CSA C22.2 No. 60950-1 IEC 60950-1 with all national deviations EN 60950-1 UL 2043EMI and Susceptibility FCC Part 15.107 and 15.109 Class B ICES-003 Class B (Canada) EN 301.489 EN 55022 Class B EN 55024 VCCI Class BRadio FCC Part 15.247, 15.407 Canada RSS-210 Japan Telec 33, 66, T71 EN 330.328, EN 301.893 FCC Bulletin OET-65C Industry Canada RSS-102Maximum power and channel settingsMaximum power and the channels allowed in your regulatory domain, refer to Channels and Maximum Power Settings for Cisco Aironet Lightweight Access Points. This document is available on Cisco.com.Table 2 Access Point Specifications (continued)Category Specificationap3700getstart.fm Page 40 Wednesday, March 27, 2013 10:16 AM
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Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)© 2013 Cisco Systems, Inc. All rights reserved.Printed in the USA on recycled paper containing 10% postconsumer waste.Americas HeadquartersCisco Systems, Inc.San Jose, CAAsia Pacific HeadquartersCisco Systems (USA) Pte. Ltd.SingaporeEurope HeadquartersCisco Systems International BV Amsterdam, The NetherlandsCisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices.ap3700getstart.fm Page 42 Wednesday, March 27, 2013 10:16 AM

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