Cisco Systems 88321516 Cisco IP Conference Phone User Manual

Cisco Systems Inc Cisco IP Conference Phone

User Manual

REVIEW DRAFT - CISCO CONFIDENTIALCisco IP Conference Phone CP-8832 User GuideFirst Published:         2017-06-30Americas HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAhttp://www.cisco.comTel: 408 526-4000       800 553-NETS (6387)Fax: 408 527-0883
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS,INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND,EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITHTHE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY,CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.The following information is for FCC compliance of Class B devices: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radiofrequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interferencewill not occur in a particular installation. If the equipment causes interference to radio or television reception, which can be determined by turning the equipment off and on, users areencouraged to try to correct the interference by using one or more of the following measures:•Reorient or relocate the receiving antenna.•Increase the separation between the equipment and receiver.•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.•Consult the dealer or an experienced radio/TV technician for help.Modifications to this product not authorized by Cisco could void the FCC approval and negate your authority to operate the productThe Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain versionof the UNIX operating system. All rights reserved. Copyright ©1981, Regents of the University of California.NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED "AS IS" WITH ALL FAULTS.CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OFMERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUTLIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERSHAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, networktopology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentionaland coincidental.Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: http://www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnershiprelationship between Cisco and any other company. (1110R)©2017 Cisco Systems, Inc. All rights reserved.
CONTENTSCHAPTER 1 Your Phone 1Cisco IP Conference Phone 8832 1Phone Setup 3Ways to Provide Power to Your Conference Phone 3Connect to the Network 3Connect to Expressway 4Install Wired Expansion Microphones 4Activate and Sign In to Your Phone 5Sign In to Your Phone 5Sign In to Your Extension from Another Phone 5Sign Out of Your Extension from Another Phone 6Self Care Portal 6Speed-Dial Numbers 7Cisco IP Phone 8832 Buttons and Hardware 8Phone Firmware and Upgrades 9Postpone a Phone Upgrade 9View the Progress of a Phone Firmware Upgrade 10Additional Help and Information 10Accessibility Features 10Troubleshooting 10Find Information About Your Phone 11Report Call Quality Issues 11Report All Phone Issues 11Lost Phone Connectivity 12Cisco One-Year Limited Hardware Warranty Terms 12CHAPTER 2 Calls 13Make Calls 13Cisco IP Conference Phone 8832 User Guide    iii
Make a Call 13Redial a Number 14Speed Dial 14Make a Speed-Dial Call with Your Conference Phone 14Make a Call With a Speed-Dial Code 14Dial an International Number 15Get Notified When a Contact is Available 15Calls That Require a Billing Code or Authorization Code 15Secure Calls 16Answer Calls 16Answer a Call 16Answer Call Waiting on Your Conference Phone 16Decline a Call 16Turn On Do Not Disturb 16Trace a Suspicious Call 17Mute Your Call 17Mute the Expansion Microphone 17Hold Calls 18Put a Call on Hold 18Answer a Call Left on Hold for Too Long 18Swap Between Active and Held Calls 19Forward Calls 19Transfer Calls 19Transfer a Call to Another Person 19Consult Before You Complete a Transfer 20Conference Calls and Meetings 20Add Another Person to a Call 20Swap Between Calls Before You Complete a Conference 21View and Remove Conference Participants 21Scheduled Conference Calls (Meet Me) 21Host a Meet-Me Conference 22Join a Meet-Me Conference 22Intercom Calls 22Make an Intercom Call 22Answer an Intercom Call 23   Cisco IP Conference Phone 8832 User GuideivContentsREVIEW DRAFT - CISCO CONFIDENTIAL
Supervise and Record Calls 23Set Up a Supervised Call 24Record a Call 24Prioritized Calls 24Make a Priority Call 25Answer a Priority Call 25Answer a Priority Call While on Another Call 26Phone Calls with Mobile Connect 26Enable Mobile Connect 26Move a Call from Your Desk Phone to Your Mobile Phone 27Move a Call from Your Mobile Phone to Your Desk Phone 27Transfer a Call from Your Mobile Phone to Your Desk Phone 27CHAPTER 3 Contacts 29Corporate Directory 29Dial a Contact in the Corporate Directory 29Personal Directory 29Sign In and Out of a Personal Directory 30Add a New Contact to Your Personal Directory 30Search for a Contact in Your Personal Directory 31Call a Contact in Your Personal Directory 31Assign a Fast-Dial Code to a Contact 31Call a Contact with a Fast-Dial Code 32Edit a Contact in Your Personal Directory 32Remove a Contact from Your Personal Directory 32Delete a Fast-Dial Code 33Cisco Web Dialer 33CHAPTER 4 Recent Calls 35Recent Calls List 35View Your Recent Calls 35Return a Recent Call 35Clear the Recent Calls List 36Delete a Call Record 36Cisco IP Conference Phone 8832 User Guide    vContentsREVIEW DRAFT - CISCO CONFIDENTIAL
CHAPTER 5 Voice Mail 37Your Voicemail Account 37Check for New Voice Messages 37Access Voicemail 38CHAPTER 6 Applications 39Available Applications 39View Active Applications 39Switch to Active Applications 40Close Active Applications 40CHAPTER 7 Settings 41Change the Ringtone 41Adjust the Phone Ringer Volume 41Adjust the Volume During a Call 42CHAPTER 8 Product Safety and Security 43Safety and Performance Information 43Power Outage 43External Devices 43Ways to Provide Power to Your Phone 44Phone Behavior During Times of Network Congestion 44FCC Compliance Statements 44FCC Part 15.21 Statement 44FCC RF Radiation Exposure Statement 44FCC Receivers and Class B Digital Statement 45Cisco Product Security Overview 45Important Online Information 45   Cisco IP Conference Phone 8832 User GuideviContentsREVIEW DRAFT - CISCO CONFIDENTIAL
CHAPTER 1Your Phone•Cisco IP Conference Phone 8832 , page 1•Phone Setup, page 3•Activate and Sign In to Your Phone, page 5•Self Care Portal, page 6•Cisco IP Phone 8832 Buttons and Hardware, page 8•Phone Firmware and Upgrades, page 9•Additional Help and Information , page 10Cisco IP Conference Phone 8832Draft comment: Design Team: The image needs to be updated for the 8832. This paragraph was copiedfrom Braavos. Please verify any changes specific to Volantis.The Cisco IP Conference Phone 8832 enhances people-centric communications. It comnbines superiorhigh-definition (HD) audio performance and 360-degree coverage for larger sized conference rooms andCisco IP Conference Phone 8832 User Guide    1
executive offices. It provides an audiophile sound experience with a full-duplex two-way wideband (G.722)audio hands-free speaker. This phone is a simple solution that meets the challenges of the most diverse rooms.Figure 1: Cisco IP Conference Phone 8832The conference phone has sensitive microphones with 360-degree coverage. This coverage lets you speak ina normal voice and be heard clearly from up to 7 feet (2.1 m) away. The phone also features technology thatresists interference from mobile phones and other wireless devices, which assures delivery of clearcommunications without distractions. The phone provides color interface softkey buttons to access userfunctions.Draft comment: The statement above that users can be heard clearly from up to 7 feet away is for Braavos.What is the distance for Volantis if it's different?The phone is available in charcoal and white. Two wired expansion microphones are included with yourconference phone. Placing the wired expansion microphones away from the base unit provides greater coveragein larger conference rooms.With the base unit alone, the phone provides coverage for a 20 x 20 foot (6.1 x 6.1 m) room and up to 10people. With the base unit and expansion microphones, the conference phone provides coverage for a 20 x40 foot (6.1 x 12.2m) room and up to 26 people.   Cisco IP Conference Phone 8832 User Guide2Your PhoneCisco IP Conference Phone 8832REVIEW DRAFT - CISCO CONFIDENTIAL
Phone SetupTypically, your administrator sets up your phone and connects it to the network. If your phone is not set upand connected, contact your administrator for instructions.Ways to Provide Power to Your Conference PhoneYour conference phone needs power from one of these sources:•Power over Ethernet (PoE), which your network supplies.•Cisco IP Phone Power Injector.•A Cisco IP Conference Phone 8832 PoE Midspan Cable to add power to your LAN connection. Youplug the cable into the phone, and then plug the LAN and a Cisco Power Cube 3 into the cable.Draft comment: Design Team: Please verify if this is correct.The midspan cable is not currently available.NoteThe following figure shows the PoE and midspan cable power options.Figure 2: Conference Phone Power OptionsConnect to the NetworkYou need to connect the conference phone to the telephone network.•Wired connection—The phone is plugged into the network using an Ethernet cable.•Wireless connection—The Cisco IP Conference Phone 8832 can use Wi-Fi to connect to a WirelessAccess Point.•Mobile and Remote Access Through Expressway—After you connect the phone to the network, itconnects to the Expressway server automatically.Draft comment: Design Team: The Braavos AG review indicated that MRA is not supported in thefirst release of the 7832. Is that also the case for Volantis?Cisco IP Conference Phone 8832 User Guide    3Your PhonePhone SetupREVIEW DRAFT - CISCO CONFIDENTIAL
Connect to ExpresswayYou can use Mobile and Remote Access Through Expressway to connect into your corporate network whenyou are working away from your office. Because your phone does not have a TFTP address configured, thephone displays a Welcome screen to begin the sign-in process.Before You BeginIf you have been using your phone at the office or with a VPN, reset your service mode before you connectto Expressway.Draft comment: Design Team: The Braavos AG review indicated that MRA is not supported in the firstrelease of the 7832. Is that also the case for Volantis?ProcedureStep 1 Enter your activation code or service domain on the Welcome screen.Step 2 Enter your username and password.Step 3 Press Submit.Install Wired Expansion MicrophonesThe Cisco IP Conference Phone 8832 includes two wired expansion microphones. You can extend themicrophones up to 7 feet (2.13m) from the base unit.ProcedureStep 1 Plug the end of the microphone cable into the port on the side of the conference phone.Step 2 Position the table mount plate on the table surface location where you want to place the microphone.Draft comment: Design team: The ID spec says that "the user will be instructed where to adhere the platesduring setup". Is there a setup wizard telling users where to place the microphones for optimum audio? Orare there guidelines we should include in the documentation?Step 3 Remove the adhesive for the double-stick tape on the bottom of the table mount plate. Place the table mountplate to adhere to the table surface.Step 4 Extend the microphone cable and attach the microphone to the table mount plate. Use the embedded magnetsin the microphone to snap the unit into place.You can move the microphone and attached table mount to a different location on the table surface as needed.Use care when moving to protect the unit.   Cisco IP Conference Phone 8832 User Guide4Your PhoneInstall Wired Expansion MicrophonesREVIEW DRAFT - CISCO CONFIDENTIAL
When the conference phone is in a call, the expansion microphone LED is lit green. To mute the expansionmicrophone, press the Mute key. When the microphone is muted, the LED is lit red.Activate and Sign In to Your PhoneYou may need to activate or sign in to your phone. Activation happens once for your phone, and connects thephone to the call control system. Your administrator gives you your sign-in and activation credentials.Sign In to Your PhoneBefore You BeginGet your user ID and PIN or password from your administrator.ProcedureStep 1 Enter your user ID in the User ID field.Step 2 Enter your PIN or password in the PIN or Password field, then press Submit.Sign In to Your Extension from Another PhoneYou can use Cisco Extension Mobility to sign in to a different phone in your network and have it act the sameas your phone. After you sign in, the phone adopts your user profile, including your phone lines, features,established services, and web-based settings. Your administrator sets you up for the Cisco Extension Mobilityservice.Before You BeginGet your user ID and PIN from your administrator.ProcedureStep 1 Press Apps.Step 2 Select Extension Mobility (name can vary).Step 3 Enter your user ID and PIN.Step 4 If prompted, select a device profile.Cisco IP Conference Phone 8832 User Guide    5Your PhoneActivate and Sign In to Your PhoneREVIEW DRAFT - CISCO CONFIDENTIAL
Sign Out of Your Extension from Another PhoneProcedureStep 1 Press Apps.Step 2 Select Extension Mobility.Step 3 Press Yes to sign out.Self Care PortalYou can customize some phone settings with the Self Care portal web site, which you access from yourcomputer. The Self Care portal is part of your organization's Cisco Unified Communications Manager.Your administrator gives you the URL to access the Self Care portal, and provides your user ID and password.In the Self Care portal, you can control features, line settings, and phone services for your phone.•Phone features include speed dial, do not disturb, and your personal address book.•Line settings affect a specific phone line (directory number) on your phone. Line settings can includecall forwarding, visual and audio message indicators, ring patterns, and other line-specific settings.•Phone services can include special phone features, network data, and web-based information (such asstock quotes and movie listings). Use the Self Care Portal to subscribe to a phone service before youaccess it on your phone.The following table describes some specific features that you configure with the Self Care portal. For moreinformation, see the Self Care portal documentation for your call control system.DescriptionFeaturesUse the number that will receive calls when call forward is enabled on the phone. Usethe Self Care portal to set up more complicated call forward functions, for example,when your line is busy.Call forwardSpecify additional phones (your mobile and other phones) that you want to use to makeand receive calls with the same directory numbers as your desk phone. You can alsodefine blocked and preferred contacts to restrict or allow calls from certain numbersto be sent to your mobile phone. When you set up additional phones, you can also setup these features:•Single number reach—Specify whether the additional phone should ring whensomeone calls your desk phone.•Mobile calls—If the additional phone is a mobile phone, you can set it up toallow you to transfer mobile calls to your desk phone or desk phone calls to yourmobile phone.Additional phones   Cisco IP Conference Phone 8832 User Guide6Your PhoneSign Out of Your Extension from Another PhoneREVIEW DRAFT - CISCO CONFIDENTIAL
DescriptionFeaturesAssign phone numbers to speed-dial numbers so that you can quickly call that person.Speed dialRelated TopicsPhone Calls with Mobile Connect, on page 26Speed Dial, on page 14Forward Calls, on page 19Speed-Dial NumbersWhen you dial a number on your phone, you enter a series of digits. When you set up a speed-dial number,the speed-dial number must contain all the digits you need to make the call. For example, if you need to dial9 to get an outside line, you enter the number 9 and then the number you want to dial.You can also add other dialed digits to the number. Examples of additional digits include a meeting accesscode, an extension, a voicemail password, an authorization code, and a billing code.The dial string can contain the following characters:•0 to 9•Pound (#)•Asterisk (*)•Comma (,)—This is the pause character, and gives a 2- second delay in the dialing. You can have severalcommas in a row. For example, two commas (,,) represent a pause of 4 seconds.The rules for dial strings are:•Use the comma to separate the parts of the dial string.•An authorization code must always precede a billing code in the speed-dial string.•A single comma is required between the authorization code and the billing code in the string.•A speed-dial label is required for speed dials with authorization codes and additional digits.Before you configure the speed dial, try to dial the digits manually at least once to ensure that the digit sequenceis correct.Your phone does not save the authorization code, billing code, or extra digits from the speed dial in thecall history. If you press Redial after you connect to a speed-dial destination, the phone prompts you toenter any required authorization code, billing code, or additional digits manually.NoteExampleTo set up a speed-dial number to call a person at a specific extension, and if you need an authorization codeand billing code, consider the following requirements:Cisco IP Conference Phone 8832 User Guide    7Your PhoneSpeed-Dial NumbersREVIEW DRAFT - CISCO CONFIDENTIAL
•You need to dial 9 for an outside line.•You want to call 5556543.•You need to input the authorization code 1234.•You need to input the billing code 9876.•You must wait for 4 seconds.•After the call connects, you must dial the extension 56789#.In this scenario, the speed-dial number is 95556543,1234,9876,,56789#.Related TopicsCalls That Require a Billing Code or Authorization Code, on page 15Cisco IP Phone 8832 Buttons and HardwareThe following figure shows the Cisco IP Conference Phone 8832.Draft comment: Design team: the image below is the 7832. We need to update the image to reflect 8832.Figure 3: Cisco IP Conference Phone 8832 Buttons and Features   Cisco IP Conference Phone 8832 User Guide8Your PhoneCisco IP Phone 8832 Buttons and HardwareREVIEW DRAFT - CISCO CONFIDENTIAL
Toggle the microphone on or off. When themicrophone is muted, the LED bar is lit red.Mute bar1Indicates call states:•Green, solid—Active call•Green, flashing—Incoming call•Green, pulsing—Held call•Red, solid—Muted callLED bar2Access functions and services.Softkey buttons3Scroll through menus, highlight items, and select the highlighteditem.Navigation bar and Selectbutton4Adjust the speakerphone volume (off hook) and the ringer volume(on hook).When you change the volume, the LED bar lights white to show thevolume change.Volume button5Phone Firmware and UpgradesYour phone comes with firmware already installed, which is specific to the call control system that your phoneuses.Occasionally, your administrator upgrades the phone firmware for you. This upgrade happens when you arenot using your phone because the phone resets to use the new firmware.Postpone a Phone UpgradeWhen new firmware is available, the Ready to upgrade window is displayed on your phone and a timerbegins a 15-second countdown. If you do nothing, the upgrade proceeds.You can postpone your firmware upgrade for 1 hour and up to 11 times. The upgrade is also postponed if youmake or receive a phone call.ProcedureSelect Delay to postpone a phone upgrade.Cisco IP Conference Phone 8832 User Guide    9Your PhonePhone Firmware and UpgradesREVIEW DRAFT - CISCO CONFIDENTIAL
View the Progress of a Phone Firmware UpgradeDuring a phone firmware upgrade, you can view the upgrade progress.ProcedureStep 1 Press Settings.Step 2 Select Phone information >Show detail.Step 3 Select Phone information, highlight Last Upgrade, and press Details.Step 4 Press Exit.Additional Help and InformationIf you have questions about the functions available on your phone, contact your administrator.The Cisco website (https://www.cisco.com) contains more information about the phones and call controlsystems.Accessibility FeaturesThe Cisco IP Conference Phone 8832 provides accessibility features for the blind, and for the visually, hearing,and mobility impaired. Because many of these features are standard, users with disabilities can access themwithout any special configuration.The term phone support pages refers to the web pages that you can access to set up certain features. For CiscoUnified Communications Manager (Release 10.0 and later), these pages are the Self Care Portal. For CiscoUnified Communications Manager (Release 9.1 and earlier), these pages are the User Options web pages.Cisco is committed to designing and delivering accessible products and technologies to meet the needs ofyour organization. You can find more information about Cisco and its commitment to accessibility at thisURL: https://www.cisco.com/go/accessibilityTroubleshootingYou may experience issues related to the following scenarios:•Your phone cannot communicate with the call control system.•The call control system has communication or internal problems.•Your phone has internal problems.If you experience problems, your administrator can help troubleshoot the root cause of the problem.   Cisco IP Conference Phone 8832 User Guide10Your PhoneView the Progress of a Phone Firmware UpgradeREVIEW DRAFT - CISCO CONFIDENTIAL
Find Information About Your PhoneYour administrator may ask for information about your phone. This information uniquely identifies the phonefor troubleshooting purposes.ProcedureStep 1 Select Phone information.Step 2 (Optional) Press Show detail to view the active load information.Report Call Quality IssuesYour administrator may temporarily configure your phone with the Quality Reporting Tool (QRT) totroubleshoot performance problems. Depending on the configuration, use the QRT to:•Immediately report an audio problem on a current call.•Select a general problem from a list of categories and choose reason codes.ProcedureStep 1 Press Report.Step 2 Scroll and select the item that closely matches your problem.Step 3 Press the Select softkey to send the information to your system administrator.Report All Phone IssuesYou can use the Cisco Collaboration Problem Report Tool (PRT) to collect and send phone logs, and to reportproblems to your administrator. If you see a message that the PRT upload has failed, the problem report issaved on the phone and you should alert your administrator.ProcedureStep 1 Select Settings >Phone information >Report.Step 2 Enter the date and time that you experienced the problem in the Date of problem and Time of problem fields.Step 3 Select Problem description.Step 4 Select a description from the displayed list, then press Submit.Cisco IP Conference Phone 8832 User Guide    11Your PhoneTroubleshootingREVIEW DRAFT - CISCO CONFIDENTIAL
Lost Phone ConnectivitySometimes your phone can lose its connection to the call control system. When this connection is lost, yourphone displays a message.If you are on an active call when the connection is lost, the call continues. However, you do not have accessto all normal phone functions because some functions require information from the call control system. Yoursoftkeys might not work as you expect.When the phone reconnects to the call control system, you'll be able to use your phone normally again.Cisco One-Year Limited Hardware Warranty TermsSpecial terms apply to your hardware warranty and services that you can use during the warranty period.Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software,is available on Cisco.com at this URL: https://www.cisco.com/go/hwwarranty.   Cisco IP Conference Phone 8832 User Guide12Your PhoneCisco One-Year Limited Hardware Warranty TermsREVIEW DRAFT - CISCO CONFIDENTIAL
CHAPTER 2Calls•Make Calls, page 13•Answer Calls, page 16•Mute Your Call, page 17•Hold Calls, page 18•Forward Calls, page 19•Transfer Calls, page 19•Conference Calls and Meetings, page 20•Intercom Calls, page 22•Supervise and Record Calls, page 23•Prioritized Calls, page 24•Phone Calls with Mobile Connect, page 26Make CallsYour Cisco IP Phone works just like a regular phone. But we make it easier for you to make calls.Make a CallUse your phone just like any other phone to make a call.ProcedureEnter a number and press Call.Cisco IP Conference Phone 8832 User Guide    13
Redial a NumberYou can call the most recently dialed phone number.ProcedurePress Redial.Speed DialYou can assign codes to quickly dial the numbers of people you call often. Before you can use speed-dialfeatures on your phone, set up speed dial in the Self Care portal. Speed-dial codes allow you to phone numberfrom a code (sometimes referred to as abbreviated dialing).•Speed-dial buttons—Dial a phone number from one or more line buttons set up for speed dialing.•Speed-dial codes—Dial a phone number from a code (sometimes referred to as abbreviated dialing).Related TopicsSelf Care Portal, on page 6Speed-Dial Numbers, on page 7Make a Speed-Dial Call with Your Conference PhoneBefore You BeginSet up speed-dial codes in the Self Care portal.ProcedureStep 1 Press down on the Navigation bar.Step 2 Select a speed-dial entry and press Call.Make a Call With a Speed-Dial CodeBefore You BeginProcedureEnter the speed-dial code and press AbbrDial.   Cisco IP Conference Phone 8832 User Guide14CallsRedial a NumberREVIEW DRAFT - CISCO CONFIDENTIAL
Dial an International NumberYou can dial international calls when you prefix the phone number with a plus (+) sign.ProcedureStep 1 Press and hold star (*) for at least 1 second.The plus (+) sign is displayed as the first digit in the phone number.Step 2 Dial the number.Ten seconds after the last key press, the phone dials the number.Get Notified When a Contact is AvailableIf you call someone and their line is busy or they do not answer, you can be notified with a special ringtonewhen they are available.ProcedureStep 1 Press Callback while you are listening to the busy tone or ring sound.Step 2 Press Exit to exit the confirmation screen.Step 3 When you hear the ringtone that the person is available, press Dial to place the call again.Calls That Require a Billing Code or Authorization CodeYour administrator may require that you enter a billing code or authorization code (or both codes) after youdial a phone number. The billing code, called a Client Matter Code, is used for accounting or billing purposes.The authorization code, called a Forced Authorization Code, controls access to certain phone numbers.When a billing code is required, the phone displays Enter Client Matter Code, the dialed numberchanges to “********”, and you hear a special tone.When an authorization code is required, the phone displays Enter Authorization Code, the dialednumber changes to “********”, and you hear a special tone. For security reasons, the phone displays a “*”instead of the number entered.When both a billing code and an authorization code are required, you are prompted for the authorization codefirst. Then you are prompted for the billing code.Related TopicsSpeed-Dial Numbers, on page 7Cisco IP Conference Phone 8832 User Guide    15CallsDial an International NumberREVIEW DRAFT - CISCO CONFIDENTIAL
Secure CallsYour administrator can take steps to protect your calls from tampering by people outside your company. Whena lock icon is displayed on your phone during a call, your phone call is secure. Depending upon how yourphone is configured, you may have to sign on before you make a call or before a security tone plays over yourhandset.Answer CallsYour Cisco IP Phone works just like a regular phone. But we make it easier for you to answer calls.Answer a CallProcedurePress Answer.Answer Call Waiting on Your Conference PhoneWhen you're on an active call, you know that a call is waiting when you hear a single beep and see a messageon the conference phone screen.ProcedureSelect the incoming call and press Answer.Decline a CallYou can send an active or ringing call to your voicemail system or to a preset phone number.ProcedurePress Decline.Turn On Do Not DisturbUse do not disturb (DND) to silence your phone and ignore incoming call notifications when you need toavoid distractions.When you turn on DND, your incoming calls are forwarded to another number, such as your voicemail, if itis set up.   Cisco IP Conference Phone 8832 User Guide16CallsSecure CallsREVIEW DRAFT - CISCO CONFIDENTIAL
When you turn on DND, it affects all lines on your phone. However, you will always receive intercom andemergency calls, even when DND is turned on.When you turn on DND, you always receive emergency calls, even if DND is turned on.ProcedureStep 1 Press DND to turn on DND.Step 2 Press DND again to turn off DND.Related TopicsSelf Care Portal, on page 6Trace a Suspicious CallIf you receive unwanted or harassing calls, use malicious call identification (MCID) to alert your administrator.Your phone sends a silent notification message to your administrator with information about the call.ProcedurePress MCID.Mute Your CallWhile you are on a call, you can mute the audio, so that you can hear the other person, but they cannot hearyou.When you have a call muted, the LED bar lights red.ProcedureStep 1Step 2 Press Mute again to turn mute off.Mute the Expansion MicrophoneYou can mute the expansion microphone so that the other persons on a call cannot hear audio from themicrophone. This can be useful in conference calls to reduce background noise.Cisco IP Conference Phone 8832 User Guide    17CallsTrace a Suspicious CallREVIEW DRAFT - CISCO CONFIDENTIAL
If you mute one expansion microphone, the caller can still hear audio from the other expansion microphoneand from the base unit. To mute the entire phone, press Mute on the base unit.NoteProcedureStep 1 Press Mute on the expansion microphone.Step 2 Press Mute again to turn mute off.Draft comment: Question for Doc Team: The mute button on the expansion mic doesn't look exactly likethe mute button image shown. It is round instead of the standard square button. Do I need to generate a newgraphic specifically for the round mute button on the expansion mic, or is this close enough?Hold CallsPut a Call on HoldYou can put an active call on hold and then resume the call when you're ready.ProcedureStep 1Step 2 To resume a call from hold, press Resume.Answer a Call Left on Hold for Too LongWhen you leave a call on hold too long, you are notified with these cues:•Single ring, repeating at intervals•Flashing LED bar•Visual notification on the phone screen   Cisco IP Conference Phone 8832 User Guide18CallsHold CallsREVIEW DRAFT - CISCO CONFIDENTIAL
ProcedureSwap Between Active and Held CallsYou can easily switch between active and held calls.ProcedureForward CallsProcedureStep 1 When the line to be forwarded is inactive, press Fwd All.Step 2 Enter the call forward target number exactly as you would dial it from your phone, or select an entry fromyour list of recent calls.Related TopicsSelf Care Portal, on page 6Transfer CallsYou can transfer an active call to another person.Transfer a Call to Another PersonWhen you transfer a call, you can stay on the original call until the other person answers. This gives you anopportunity to talk privately with the other person before you remove yourself from the call. If you don't wantto talk, then transfer the call before for the other person answers.You can also swap between both callers to consult with them individually before you remove yourself fromthe call.Cisco IP Conference Phone 8832 User Guide    19CallsSwap Between Active and Held CallsREVIEW DRAFT - CISCO CONFIDENTIAL
ProcedureStep 1 From a call that is not on hold, press Transfer.Step 2 Enter the other person's phone number.Step 3 (Optional) Wait until you hear the line ring or until the other person answers the call.Step 4 Press Transfer again.Consult Before You Complete a TransferBefore you transfer a call, you can talk to the person that you're transferring the call to. You can also swapbetween that call and the call that you're transferring, before you complete the transfer.Before You BeginYou have an active call that needs to be transferred.ProcedureStep 1 Press Transfer.Step 2 Enter the other person's phone number.Step 3 Press Swap to return to the held call.Step 4 Press Transfer to complete the transfer.Conference Calls and MeetingsYou can talk with several people in a single call. You can dial another person and add them to the call. If youhave multiple phone lines, you can join two calls across two lines.You can talk with several people in a single call. You can dial another person and add them to the call.When you add more than one person to a conference call, wait a few seconds between adding participants.As the conference host, you can remove individual participants from the conference. The conference endswhen all participants hang up.Add Another Person to a CallWhen you are on a call, you can add someone else to your conversation.   Cisco IP Conference Phone 8832 User Guide20CallsConsult Before You Complete a TransferREVIEW DRAFT - CISCO CONFIDENTIAL
ProcedureStep 1 From an active call, press Conf.Step 2 Enter a number.Step 3 Press Conf.Swap Between Calls Before You Complete a ConferenceYou can talk to a person before you add them to a conference. You can also swap between the conferencecall and the call with the other person.ProcedureStep 1 Call a new conference participant, but do not add the participant to the conference.Wait until the call is connected.Step 2 Press Swap to toggle between the participant and the conference.View and Remove Conference ParticipantsIf you create a conference, you can view the details of the last 16 participants who join the conference. Youcan also remove participants.ProcedureStep 1 While you are in a conference, press Details to view a list of participants.Step 2 (Optional) Highlight a participant and press Remove to drop the participant from the conference.Scheduled Conference Calls (Meet Me)You can host or join a conference call at a scheduled time.The conference call does not start until the host dials in, and it ends when all participants hang up. Theconference does not automatically end when the host hangs up.Cisco IP Conference Phone 8832 User Guide    21CallsSwap Between Calls Before You Complete a ConferenceREVIEW DRAFT - CISCO CONFIDENTIAL
Host a Meet-Me ConferenceBefore You BeginGet a meet-me phone number from your administrator, and distribute the number to the conference participants.ProcedureStep 1 Press Meet Me.Step 2 Dial the meet-me phone number.Join a Meet-Me ConferenceYou cannot join a meet-me conference until the conference hosts dials in. If you hear a busy tone, the hosthas not dialed into the conference. End the call and try your call again.ProcedureDial the meet-me phone number that the conference host provides.Intercom CallsYou can use an intercom line to place and receive one-way calls.Draft comment: Review for Braavos (7832) indicates that intercom is not supported. Is this the same forVolantis (8832)?When you place an intercom call, the recipient’s phone answers the call automatically with mute activated(whisper mode).Your message is broadcast through the recipient’s speakerphone, headset, or handset, if oneof these devices is active.After receiving the intercom call, the recipient can start two-way audio (connected mode) to allow for furtherconversation.Make an Intercom CallWhen you place an intercom call, your phone enters whisper mode until the recipient accepts the intercomcall. In whisper mode, the other person can hear you, but you can't hear them. If you are on an active call, thatcall is placed on hold.   Cisco IP Conference Phone 8832 User Guide22CallsIntercom CallsREVIEW DRAFT - CISCO CONFIDENTIAL
ProcedureStep 1 Press Intercom.Step 2 (Optional) Enter the intercom code.Step 3 Listen for the intercom alert tone, and then begin speaking.Step 4 Press Intercom to end the call.Answer an Intercom CallYou can answer an intercom call to talk to the other person.Before You BeginYou receive a message on your phone screen, and an audible alert. Your phone answers the intercom call inwhisper mode.ProcedureStep 1 Press Intercom to switch to connected mode. In connected mode, you can speak to the intercom caller.Step 2 Press Intercom to end the call.Supervise and Record CallsYou can supervise and record a call. But you must have a minimum of three people on a line: the personcalling, the chaperone, and the person called.Draft comment: Design team: Review for the 7832 UG indicates that chaperone is not supported. Is thatalso the case with the 8832 (Volantis)?The chaperone answers a call, creates a conference call, and monitors and records the conversation.The chaperone performs the following tasks:•Records the call.•Conferences in the first participant only. Other participants add people as needed.•Ends the call.The conference ends when the chaperone hangs up the call.Cisco IP Conference Phone 8832 User Guide    23CallsAnswer an Intercom CallREVIEW DRAFT - CISCO CONFIDENTIAL
Set Up a Supervised CallProcedureStep 1 Answer an incoming call.Record is displayed if the system determines that the call must be chaperoned and recorded.Step 2 Press Conf to create a conference call.Step 3 Enter the phone number for the supervisor and press Call.Step 4 Press Conf when the supervisor answers.Step 5 Press End Call to end the call.Record a CallYou can record a call. You might hear a notification tone as you record the call.ProcedurePress Record to start or stop recording.Prioritized CallsIn your job, you might need to handle urgent or critical situations with your phone. You can identify calls asvery important; these have a higher priority than normal calls. The priorities range from level 1 (low) to level5 (high). This system of priorities is called multilevel precedence and preemption (MLPP).Draft comment: Design Team: The review for the Braavos User Guide indicates that MLPP/Priority is notsupported on Braavos. Is this also the case on Volantis?Your administrator sets up the priorities that you can use and determines whether you need special sign-ininformation.When a high-priority call rings on your phone, you see the priority level on the phone screen and the callappears at the top of the call list. If you are on a call when a high-priority call comes to your phone, thehigh-priority call preempts the current call and you hear a special preemption ringtone. You should hang upfrom your current call to answer the high-priority call.When you are on a high-priority call, the priority of the call does not change when you:•Put the call on hold•Transfer the call•Add the call to a three-way conference   Cisco IP Conference Phone 8832 User Guide24CallsSet Up a Supervised CallREVIEW DRAFT - CISCO CONFIDENTIAL
•Use call pickup to answer the call.Table 1: Multilevel Precedence and Preemption Priority LevelsPriority LevelMLPP iconLevel 1—Priority callLevel 2—Medium priority (Immediate) callLevel 3—High priority (Flash) callLevel 4—Flash OverrideLevel 5—Executive OverrideMake a Priority CallTo make a priority call, you might need to sign in with your special credentials. You have three chances toenter these credentials, and you're notified if you've entered them incorrectly.ProcedureStep 1 Press PrecLevel.Step 2 Select a priority level for the call.Step 3 (Optional) Enter your credentials on the authorization screen.Step 4 Enter the destination number.You see the precedence level icon on the phone screen and you hear the precedence ringback tone.Answer a Priority CallIf you hear a special ring that's faster than usual, you are receiving a priority call.ProcedurePress Answer when you hear the special ringtone for a precedence call.Cisco IP Conference Phone 8832 User Guide    25CallsMake a Priority CallREVIEW DRAFT - CISCO CONFIDENTIAL
Answer a Priority Call While on Another CallIf you hear a continuous tone that interrupts your call, you or your coworker are receiving a priority call. Hangup immediately and let the higher priority call go to the intended person.ProcedurePress End Call.Your call ends, and the higher priority call rings on the appropriate phone.Phone Calls with Mobile ConnectYou can use your mobile phone to handle calls that are associated with your desk phone number. This serviceis called Mobile Connect.Draft comment: Design team: The review for Braavos indicated that Mobile Connect is not supported. Isthat also the case for Volantis?You associate your mobile phone with your desk phone in the Self Care portal, as an additional phone. Youcan control which calls are sent to your mobile phone.When you enable additional phones:•Your desk phone and your additional phones receive calls simultaneously.•When you answer the call on your desk phone, the additional phones stop ringing, disconnect, anddisplay a missed call message.•When you answer the call on one additional phone, the other additional phones and desk phone stopringing and disconnect. A missed call message shows on the other additional phones.•You can answer the call on an additional phone and switch the call to a desk phone that shares the line.If you do so, the desk phones that share the same line display a Remote In Use message.Related TopicsSelf Care Portal, on page 6Enable Mobile ConnectProcedureStep 1 Press Mobility to display the current remote destination status (Enabled or Disabled).Step 2 Press Select to change the status.   Cisco IP Conference Phone 8832 User Guide26CallsAnswer a Priority Call While on Another CallREVIEW DRAFT - CISCO CONFIDENTIAL
Move a Call from Your Desk Phone to Your Mobile PhoneYou can move a call from your desk phone to your mobile phone. The call is still connected to the line onyour desk phone, so you cannot use that line for other calls. The line remains in use until the call ends.Before You BeginYou need to enable Mobile Connect on your desk phone.ProcedureStep 1 Press Mobility.Step 2 Press Select to send a call to your mobile phone.Step 3 Answer the active call on your mobile phone.Move a Call from Your Mobile Phone to Your Desk PhoneYou can move a call from your mobile phone to your desk phone. The call is still connected to your mobilephone.Before You BeginYou need to enable Mobile Connect on your desk phone.ProcedureStep 1 Hang up the call on your mobile phone to disconnect the mobile phone, but not the call.Step 2 Press the line on your desk phone within 5 to 10 seconds to resume the call on your desk phone.Step 3 Press Answer on your conference phone within 5 to 10 seconds to resume the call on your desk phone.Transfer a Call from Your Mobile Phone to Your Desk PhoneYou can transfer a call from your mobile phone to your desk phone.Before You BeginYou need to enable Mobile Connect on your desk phone.Get the access code from your administrator.Cisco IP Conference Phone 8832 User Guide    27CallsMove a Call from Your Desk Phone to Your Mobile PhoneREVIEW DRAFT - CISCO CONFIDENTIAL
ProcedureStep 1 On the mobile phone, enter the access code for the hand-off feature.Step 2 Hang up the call on your mobile phone to disconnect the mobile phone, but not the call.Step 3 Press Answer on your desk phone within 10 seconds and start talking on the desk phone.   Cisco IP Conference Phone 8832 User Guide28CallsTransfer a Call from Your Mobile Phone to Your Desk PhoneREVIEW DRAFT - CISCO CONFIDENTIAL
CHAPTER 3Contacts•Corporate Directory, page 29•Personal Directory, page 29•Cisco Web Dialer, page 33Corporate DirectoryYou can look up a coworker's number from your phone, which makes it easier to give them a call. Youradministrator sets up and maintains the directory.Dial a Contact in the Corporate DirectoryProcedureStep 1 Press Contacts.Step 2 Select Corporate Directory.Step 3 Select a search criteria.Step 4 Enter your search criteria and press Submit.Step 5 Select the contact and press Call.Personal DirectoryUse the personal directory to store the contact information for friends, family, or coworkers. You can addyour own contacts to the personal directory. You can add special speed-dial codes for people who you oftencall.You can set up your personal directory from your phone or from the Self Care portal. Use your phone to assignspeed-dial codes to the directory entries.Cisco IP Conference Phone 8832 User Guide    29
Related TopicsSelf Care Portal, on page 6Sign In and Out of a Personal DirectoryBefore You BeginBefore you can sign in to your personal directory, you need your user ID and PIN. Contact your administratorif you don't know this information.ProcedureStep 1 Press Contacts.Step 2 Select Personal directory.Step 3 Enter your user ID and PIN, and press Submit.Step 4 To sign out, select Log out, press Select, and then press OK.Add a New Contact to Your Personal DirectoryProcedureStep 1 Press Contacts.Step 2 Sign in to your personal directory.Step 3 Select Personal Address Book and press Submit.Step 4 Press New.Step 5 Enter first name, last name, and optionally a nickname.Step 6 Press Phones, enter the phone number along with any required access codes, and then press Submit.   Cisco IP Conference Phone 8832 User Guide30ContactsSign In and Out of a Personal DirectoryREVIEW DRAFT - CISCO CONFIDENTIAL
Search for a Contact in Your Personal DirectoryProcedureStep 1 Press Contacts.Step 2 Sign in to your personal directory.Step 3 Select Personal Address Book.Step 4 Select a search criteria.Step 5 Enter your search criteria and press Submit.Call a Contact in Your Personal DirectoryProcedureStep 1 Press Contacts.Step 2 Sign in to your personal directory.Step 3 Select your Personal directory and search for an entry.Step 4 Select the personal address book entry that you want to dial.Step 5 Select the required fast-dial code and press Call.Assign a Fast-Dial Code to a ContactA fast-dial code makes it easier to call a contact.ProcedureStep 1 Press Contacts.Step 2 Sign in to your personal directory.Step 3 Select Personal Address Book.Step 4 Select a search criteria.Step 5 Enter the search criteria information and press Submit.Step 6 Select the contact.Step 7 Press FastDial.Step 8 Select a number and press Select.Step 9 Scroll to an unassigned fast-dial index and press Submit.Cisco IP Conference Phone 8832 User Guide    31ContactsSearch for a Contact in Your Personal DirectoryREVIEW DRAFT - CISCO CONFIDENTIAL
Call a Contact with a Fast-Dial CodeProcedureStep 1 Press Contacts.Step 2 Sign in to your personal directory.Step 3 Select Personal Fast Dials and scroll to a fast-dial code.Step 4 Select the required fast-dial code and press Call.Step 5 Select the required fast-dial code and press Call.Edit a Contact in Your Personal DirectoryProcedureStep 1 Press Contacts.Step 2 Sign in to your Personal directory.Step 3 Select Personal address book and search for an entry.Step 4 Press Select, then Edit.Step 5 Modify the entry information.Step 6 Press Phones to modify a phone number.Step 7 Press Update.Remove a Contact from Your Personal DirectoryProcedureStep 1 Press Contacts.Step 2 Sign in to your personal directory.Step 3 Select Personal Address Book and search for an entry.Step 4 Press Select, then Edit, then Delete.Step 5 Press OK to confirm the deletion.   Cisco IP Conference Phone 8832 User Guide32ContactsCall a Contact with a Fast-Dial CodeREVIEW DRAFT - CISCO CONFIDENTIAL
Delete a Fast-Dial CodeProcedureStep 1 Press Contacts.Step 2 Sign in to your personal directory.Step 3 Select Personal Fast Dials and search for a fast-dial code.Step 4 Select the required code and press Remove.Step 5 Select the index and press Remove.Cisco Web DialerYou can use Cisco Web Dialer, a web browser, and your Cisco IP phone to make calls from web and desktopapplications. Use your web browser and go to a website or your company directory, and then click a hyperlinkedphone number to begin your call.You need a user ID and password to make a call. Your administrator can give you this information. First-timeusers have to configure their preferences before a call.For more information, see the “Cisco Web Dialer”document in https://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-installation-and-configuration-guides-list.htmlCisco IP Conference Phone 8832 User Guide    33ContactsDelete a Fast-Dial CodeREVIEW DRAFT - CISCO CONFIDENTIAL
   Cisco IP Conference Phone 8832 User Guide34ContactsCisco Web DialerREVIEW DRAFT - CISCO CONFIDENTIAL
CHAPTER 4Recent Calls•Recent Calls List, page 35•View Your Recent Calls, page 35•Return a Recent Call, page 35•Clear the Recent Calls List, page 36•Delete a Call Record , page 36Recent Calls ListUse the Recents list to see the 300 most recent individual calls and call groups.If your Recents list gets to the maximum size, the next new entry overwrites the oldest entry in the list.Calls in the Recents list are grouped if they are to and from the same number and are consecutive. Missedcalls from the same number also get grouped.View Your Recent CallsCheck to see who's called you recently.ProcedureSelect Recents.Return a Recent CallYou can easily call someone who has called you.Cisco IP Conference Phone 8832 User Guide    35
ProcedureStep 1 Select Recents.Step 2 Select the number that you want to dial.Step 3 Press Call.Clear the Recent Calls ListProcedureStep 1 Select Recents.Step 2 Press Clear.Step 3 Press Delete.Delete a Call RecordProcedureStep 1 Select Recents.Step 2 Highlight the individual record or call group that you want to delete.Step 3 Press Delete.Step 4 Press Delete again to confirm.   Cisco IP Conference Phone 8832 User Guide36Recent CallsClear the Recent Calls ListREVIEW DRAFT - CISCO CONFIDENTIAL
CHAPTER 5Voice Mail•Your Voicemail Account, page 37•Check for New Voice Messages, page 37•Access Voicemail, page 38Your Voicemail AccountYou can access your voice messages directly from your phone. But your administrator must set up yourvoicemail account and set up your phone to access the voicemail system.The Messages softkey on your phone acts as a speed dial into the voicemail system.If the conference phone is a shared phone used in a conference room, the Messages softkey may notdisplay.NoteWhen you aren’t at your desk, you can call your voicemail system to access your voicemail. Your administratorcan give you the voicemail system phone number.Check for New Voice MessagesTo find out whether you have new voicemail messages, the number of missed calls and voicemail messagesis displayed on your screen. If you have more than 99 new messages, a plus (+) sign is displayed.You will also hear a stutter tone played on the speaker when you use off-hook dialing. This stutter tone isline-specific. You only hear it when you use a line that has voice messages.Cisco IP Conference Phone 8832 User Guide    37
Access VoicemailProcedureStep 1 Press Messages.Step 2 Follow the voice prompts.   Cisco IP Conference Phone 8832 User Guide38Voice MailAccess VoicemailREVIEW DRAFT - CISCO CONFIDENTIAL
CHAPTER 6Applications•Available Applications, page 39•View Active Applications, page 39•Switch to Active Applications, page 40•Close Active Applications, page 40Available ApplicationsCisco phones don't include these applications by default. But your company might have added applicationssuch as the weather, stock information, company news, to-do lists, or similar information and services.View Active ApplicationsYou can easily see what applications you already have open.ProcedureStep 1 Press Apps.Draft comment: Design team: The reviewer for Braavos said you can't view running Apps on the 7832. Isthat also the case for Volantis?.Step 2 Select Running applications.Step 3 Press Exit.Cisco IP Conference Phone 8832 User Guide    39
Switch to Active ApplicationsProcedureStep 1 Press Apps.Step 2 Select Running applications.Step 3 Select a running application and press Switch to to open and use the selected application.Step 4 Press Exit.Close Active ApplicationsProcedureStep 1 Press Apps.Step 2 Select Running applications.Step 3 Select a running application and press Close app to close the application.Step 4 Press Close, then press Exit.   Cisco IP Conference Phone 8832 User Guide40ApplicationsSwitch to Active ApplicationsREVIEW DRAFT - CISCO CONFIDENTIAL
CHAPTER 7Settings•Change the Ringtone, page 41•Adjust the Phone Ringer Volume, page 41•Adjust the Volume During a Call, page 42Change the RingtoneYou can change the sound that your phone uses for incoming calls.ProcedureStep 1 Select Settings >Preferences >Ringtone.Step 2 Select a line.Step 3 Scroll through the list of ringtones and press Play to hear a sample.Step 4 Press Set to use the ringtone.Adjust the Phone Ringer VolumeIf your phone ringer is too loud or too soft when you get an incoming call, you can change the ringer volume.Changes to the ringer volume do not affect the call volume you hear when you are on a call.ProcedurePress Volume up or down to adjust the volume when the phone is not in use.Cisco IP Conference Phone 8832 User Guide    41
Adjust the Volume During a CallIf the sound in your handset, headset, or speakerphone is too loud or too soft, you can change the volumewhile you are listening to the other person. When you change the volume during a call, the change only affectsthe speaker you're using at the time. For example, if you adjust the volume while you're using a headset, thehandset volume doesn't change.ProcedurePress Volume up or down to adjust the volume while you are on a call.   Cisco IP Conference Phone 8832 User Guide42SettingsAdjust the Volume During a CallREVIEW DRAFT - CISCO CONFIDENTIAL
CHAPTER 8Product Safety and Security•Safety and Performance Information, page 43•FCC Compliance Statements, page 44•Cisco Product Security Overview, page 45•Important Online Information, page 45Safety and Performance InformationPower OutageYour access to emergency service through the phone requires that the phone receive power. If a powerinterruption occurs, service or emergency calling service dialing does not function until power is restored. Ifa power failure or disruption occurs, you may need to reset or reconfigure the equipment before you can useservice or emergency calling service dialing.External DevicesWe recommend that you use good-quality external devices that are shielded against unwanted radio frequency(RF) and audio frequency (AF) signals. External devices include headsets, cables, and connectors.Depending on the quality of these devices and their proximity to other devices, such as mobile phones ortwo-way radios, some audio noise may still occur. In these cases, we recommend that you take one or moreof these actions:•Move the external device away from the source of the RF or AF signals.•Route the external device cables away from the source of the RF or AF signals.•Use shielded cables for the external device, or use cables with a better shield and connector.•Shorten the length of the external device cable.•Apply ferrites or other such devices on the cables for the external device.Cisco IP Conference Phone 8832 User Guide    43
Cisco cannot guarantee the performance of external devices, cables, and connectors.In European Union countries, use only external speakers, microphones, and headsets that are fully compliantwith the EMC Directive [89/336/EC].CautionW ays to Provide Power to Your PhoneYou can provide power to your phone in one of two ways:•Use the power cable that comes with your phone.•If your network supports Power over Ethernet (PoE), you can plug your phone into the network. Plugan Ethernet cable into the Ethernet phone port and into the network.If you are not sure whether your network supports PoE, check with your administrator.Phone Behavior During Times of Network CongestionAnything that degrades network performance can affect Cisco IP Phone voice and video quality, and in somecases, can cause a call to drop. Sources of network degradation can include, but are not limited to, the followingactivities:•Administrative tasks, such as an internal port scan or security scan•Attacks that occur on your network, such as a Denial of Service attackFCC Compliance StatementsThe Federal Communications Commission requires compliance statements for the following:FCC Part 15.21 StatementChanges or modifications not expressly approved by the party responsible for compliance could void theuser’s authority to operate the equipment.FCC RF Radiation Exposure StatementThis equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. Endusers must follow the specific operating instructions for satisfying RF exposure compliance. This transmittermust be at least 20 cm from the user and must not be collocated or operating in conjunction with any otherantenna or transmitter.   Cisco IP Conference Phone 8832 User Guide44Product Safety and SecurityW ays to Provide Power to Your PhoneREVIEW DRAFT - CISCO CONFIDENTIALThis device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Privacy of Communications may not be ensured when using this phone.
FCC Receivers and Class B Digital Device StatementThis product has been tested and complies with the specifications for a Class B digital device, pursuant toPart 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmfulinterference in a residential installation. This equipment generates, uses, and can radiate radio frequencyenergy and, if not installed and used according to the instructions, may cause harmful interference to radiocommunications. However, there is no guarantee that interference will not occur in a particular installation.If this equipment does cause harmful interference to radio or television reception, which is found by turningthe equipment off and on, the user is encouraged to try to correct the interference by one or more of thefollowing measures:•Reorient or relocate the receiving antenna•Increase the separation between the equipment or devices•Connect the equipment to an outlet other than the receiver's•Consult a dealer or an experienced radio/TV technician for assistanceCisco Product Security OverviewThis product contains cryptographic features and is subject to U.S. and local country laws that govern import,export, transfer, and use. Delivery of Cisco cryptographic products does not imply third-party authority toimport, export, distribute, or use encryption. Importers, exporters, distributors, and users are responsible forcompliance with U.S. and local country laws. By using this product, you agree to comply with applicablelaws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.Further information regarding U.S. export regulations can be found at http://www.bis.doc.gov/policiesandregulations/ear/index.htm.Important Online InformationEnd User License AgreementThe End User License Agreement (EULA) is located here: http://www.cisco.com/go/eulaRegulatory Compliance and Safety InformationRegulatory Compliance and Safety Information (RCSI) is located here: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/all_models/regulatory_compliance/english/install/guide/iphrcsi3.htmlCisco IP Conference Phone 8832 User Guide    45Product Safety and SecurityFCC Receivers and Class B Digital StatementREVIEW DRAFT - CISCO CONFIDENTIALIC Compliance StatementsThis device complies with Industry Canada lience-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Privacy of Communications may not be ensured when using this phone.This product meets the applicable Innovation, Science and Economic Development Canada technical specifications.The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.
   Cisco IP Conference Phone 8832 User Guide46Product Safety and SecurityImportant Online InformationREVIEW DRAFT - CISCO CONFIDENTIALOperational temperature: 32° to 104°F (0° to 40°C)Nonoperational temperature shock: 14° to 140°F (-10° to 60°C) Humidity: • Operating 10% to 90%, noncondensing        • Non-operating 10% to 95%, noncondensing

Navigation menu