Cisco Systems 5 3 X Users Manual User Guide For Show And Share 5.3.x

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User Guide for
Cisco Show and Share 5.3.x
November 2013

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User Guide for Cisco Show and Share 5.3.x
© 2002 – 2013 Cisco Systems, Inc. All rights reserved.

CONTENTS
Preface

About Cisco Show and Share

Change History ix
New and Changed in Release 5.3 ix
New and Changed in Release 5.3.7 x
New and Changed in Release 5.3.12 xi
Related Documentation

Obtaining Documentation and Submitting a Service Request

CHAPTER

Start Here

1-1

Accessing Cisco Show and Share 1-1
Prerequisites 1-1
Configuration Note for Microsoft Internet Explorer
Access Cisco Show and Share 1-3

1-2

CHAPTER

Quick Start

1-6

2-1

Cisco Show and Share Interface 2-1
The Home Page 2-2
The Video Playback Page 2-3
The My Account Page 2-4
The Upload Video Page 2-5
The Record a Video Page 2-6
The Publish Your Video Page 2-7
Basic Navigation 2-9
Screen Elements 2-9
Keyboard Navigation 2-14

CHAPTER

Browse and Search Videos
Browse the Featured Videos

3-1
3-2

Browse The Public Videos 3-3
Change the Public Videos List View

3-3
User Guide for Cisco Show and Share 5.3.x

iii

Contents

Sort the Public Videos
Filter the Public Videos
Filter by Category
Filter by Tag 3-6
Filter by Date 3-7
Filter by Keyword

3-4
3-5
3-5

3-8

Navigate Your Filtered Results
Play a Video

3-8

Search for Videos 3-9
Basic Search 3-10
Advanced Search 3-11
Search Tip 3-13
Subscribe to an RSS Feed

CHAPTER

3-13

Play, Comment, Tag, and Share Videos

4-1

Concepts 4-1
About Video Playback 4-1
The Video Playback Page 4-2
The Video Player 4-3
The Video Information Tabs 4-5
Procedures 4-6
Pause and Play Videos 4-6
Play Videos Full Screen 4-7
Add a Video to Your Favorites List 4-7
Change the Video Resolution 4-8
Comment on Videos 4-8
Adding a General Comment 4-8
Adding a Timeline Comment 4-9
Flag a Comment as Inappropriate 4-9
Add Tags to Videos 4-10
Rate Videos 4-11
Share Videos 4-11
Copy the Video Link 4-12
Embed the Video in a Web Page 4-13
Embed the Extended Video Player in a Web Page
Send the Video Link in E-Mail 4-16
Play Embedded Videos 4-16
View Pulse Information 4-17
Guidelines and Limitations 4-17
User Guide for Cisco Show and Share 5.3.x

4-14

Contents

About Pulse Keyword Identification 4-18
About Pulse Speaker Identification 4-19
Navigate the Video Using the Speakers List 4-20
Navigate the Video Using the Keywords List 4-21
Navigate the Video Using Both Speakers and Keywords
Re-Upload a Published Video 4-22
Jump to a Chapter 4-23
Watch Slides 4-23
Read a Transcript 4-24
Download Files 4-25
Troubleshooting

CHAPTER

Edit Video

4-21

4-26

5-1

About Video Editing

5-1

Limitations and Restrictions

5-2

Procedures 5-3
Open a Video to Edit 5-3
Edit Your Video 5-4
Trim Your Video 5-5
Create Chapters Within Your Video 5-6
Add Transitions Between Segments 5-7
Synchronize Slides to Your Video 5-8
Change the Video Thumbnail 5-10
Label Speakers 5-11
Delete Keywords 5-15
Troubleshooting

CHAPTER

Publish Your Video

5-16

6-1

Procedures 6-1
Access the Publish Your Video Page 6-2
Edit the Video Summary 6-4
Restrict Viewer Access to the Video 6-4
Disable Pulse Speakers and Keywords 6-7
Add the Video to a Category 6-7
Set the Video Interaction Options 6-9
Add Related Videos 6-10
Schedule Publication 6-11
Publish the Video 6-12

User Guide for Cisco Show and Share 5.3.x

Contents

CHAPTER

Create, Add, and Manage Videos
Prerequisites

7-1

About Video Uploads

7-1

Procedures 7-2
Record, Upload, or Link a Video 7-2
Use a Webcam to Record Video from Your Computer 7-2
Upload a Video File 7-5
Link to a Video File 7-7
Add Supplemental or Downloadable Files to a Video 7-9
Add Slides to a Video 7-9
Add a Text Transcript to a Video 7-10
Add Downloadable Files to a Video 7-10
Save or Publish Your Video 7-11
Reference 7-11
About Video Status 7-11
HTML Supported by the Description Field
FAQ 7-14
Troubleshooting

CHAPTER

Live Events

7-12

7-15

8-1

Prerequisites

8-1

Concepts 8-1
About Live-Events 8-2
About Digital Media Encoders 8-3
About the Question-and-Answer Workflow 8-3
Some Notes About Communication Between Cisco Show and Share and the DMM
Guidelines and Limitations

8-5

Procedures 8-6
Prepare for a Live Event 8-6
Administer a Live Event 8-6
Create a DME Live Event Draft 8-6
Create a non-DME Live Event Draft 8-9
Preview a Live Event Draft 8-10
Edit a Live Event Draft 8-11
Publish a Live Event Listing 8-12
Send a Live Event Notification 8-13
Start and Administer (Moderate) a Live Event
Start the Live Event 8-14

User Guide for Cisco Show and Share 5.3.x

8-14

8-4

Contents

Create a VoD From a Live Event 8-17
Download Questions From a Live Event
Delete a Live Event 8-18

8-17

Reference 8-18
Supported Dimensions for Encoded Video 8-18
Supported Encoding Bit Rates for Flash Video on DMEs 8-18
Supported Encoding Profiles for Windows Media on DMEs 8-19
Capture Profiles for Windows Media 9 Conversions 8-19
Capture Profiles for Broadband 8-19
Capture Profiles for Color PDAs 8-20
Capture Profiles for Dial-up Modems and ISDN 8-20
Troubleshooting

CHAPTER

8-21

Use Show and Share Author Reports

9-1

About Cisco Show and Share Author Reports 9-1
About the Page View Report 9-2
About the Video View Report 9-3
About the Viewer Aggregation Report 9-4
Procedures 9-5
Generate Reports 9-5
Export Report Data 9-5

User Guide for Cisco Show and Share 5.3.x

vii

Contents

User Guide for Cisco Show and Share 5.3.x

viii

Preface
Revised: June 2014
•

About Cisco Show and Share

•

Change History

•

Related Documentation, page xi

•

Obtaining Documentation and Submitting a Service Request, page xi

About Cisco Show and Share
Cisco Show and Share is a secured social network for video collaboration, communication, and learning.
User-generated video is central to the Cisco Show and Share experience. As a Cisco Show and Share
user, you can view and interact with videos. As a Cisco Show and Share author, you can upload or record
videos. You can also synchronize slide presentations with the video, upload transcripts, and add optional,
downloadable files to your video.

Change History
This change history contains only those updates that apply to Cisco Show and Share users with Visitor,
Video Author, Video Publisher, or Live Event User roles. Administrators should visit the Administrator
Guide for Cisco Show and Share 5.3.x on Cisco.com for a list of changes to the administration features.
•

New and Changed in Release 5.3, page ix

•

New and Changed in Release 5.3.7, page x

•

New and Changed in Release 5.3.12, page xi

New and Changed in Release 5.3
New Supported Languages

You can now display the interface in German, Portuguese-Brazil, and Italian.

Note

The Italian language option is provided as a Beta feature. You may experience some
inconsistencies in the interface if you choose this language.

User Guide for Cisco Show and Share 5.3.x

-ix

Multiple Video Resolution Support

Depending upon your system settings, viewers may have the option to view videos at different
resolutions. This can be especially helpful if you are viewing videos over a slower network
connection—if video playback pauses often, you can switch to a lower resolution to help increase
playback performance. This option is only available if your Cisco Show and Share uses a Cisco MXE to
transcode the uploaded videos and your system administrator has enabled multiple resolutions.
Mobile Application Support

Note

The Cisco Show and Share mobile client application is beta and is suitable for early pilots and trials. We
do not recommend an enterprise production deployment at this time. The mobile technology space is
evolving quickly with new devices and software versions, so the beta application is subject to change.
Cisco Show and Share 5.3 supports access through a mobile application. Viewers can download the
mobile application to a supported iOS device and view, rate, comment, and upload videos to Cisco Show
and Share.
This feature must be enabled by your system administrator.
See the Cisco Show and Share 5.3 Mobile Application User Guide on Cisco.com for more information
on how to install and use the application:
http://www.cisco.com/en/US/docs/video/digital_media_systems/5_x/5_3/showandshare/mobile-client/
mobileapp.html
Pulse Keyword and Speaker Identification Support

Cisco Show and Share 5.3 introduces support for extracting keywords and identifying speakers in
uploaded videos when used with a Cisco MXE running version 3.3 software. You can use this
information when searching for or filtering videos or to navigate to specific points within a video.
This feature must be enabled by your system administrator.
WebEx Recording Upload Support

If your system has an integrated Cisco MXE running version 3.3 software, you can upload WebEx .arf
files for transcoding.
This feature must be enabled by your system administrator.
Recorded Video Transcoding Support

If your system has an integrated Cisco MXE running version 3.3 software, and your system administrator
has enabled the Pulse feature set, videos recorded directly in the Cisco Show are transcoded, which
enables the Pulse features and the multiple resolution support for them.

New and Changed in Release 5.3.7
Multiple Live Event Users

Multiple Live Event users can log in. When multiple Live Event users are logged in, Live Event draft
preview is not supported.
Italian Language Improvement

Improved user interface for the Italian language option.

User Guide for Cisco Show and Share 5.3.x

-x

Pulse Keyword and Speaker Identification Enhancements

Video Authors can label guest speakers on a video-by-video basis. Doing so does not add the guest
speaker’s name to the list of users that are already present within Cisco Show and Share.
Video Authors can now remove incorrect Pulse keywords completely on a video-by-video basis. This
action cannot be undone, and doing so does not remove the keywords from the Pulse vocabulary list.
Video Authors can disable Pulse Speakers and Keywords on a video-by-video basis.

New and Changed in Release 5.3.12
Show Private Video Check Box

Allows users to display private videos on their Home page. See “The Home Page” section for more
information.

Related Documentation
See all related documentation for Cisco Show and Share on Cisco.com:
http://www.cisco.com/en/US/products/ps6682/tsd_products_support_series_home.html

Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional
information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and
revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What’s New in Cisco Product Documentation as an RSS feed and set content to be
delivered directly to your desktop using a reader application. The RSS feeds are a free service. Cisco currently
supports RSS Version 2.0.

User Guide for Cisco Show and Share 5.3.x

-xi

User Guide for Cisco Show and Share 5.3.x

-xii

CH A P T E R

Start Here
Revised: November 2013
•

Accessing Cisco Show and Share, page 1-1

•

Set Your Personal Preferences, page 1-6

Accessing Cisco Show and Share
•

Prerequisites, page 1-1

•

Configuration Note for Microsoft Internet Explorer, page 1-2

•

Access Cisco Show and Share, page 1-3

Prerequisites
Before you access Cisco Show and Share, you need:
•

Access to your network where Cisco Show and Share is hosted.

•

A network connection that is fast enough to play a video stream. A dialup connection may result in
choppy video playback.

•

One of the following web browsers:
– Windows: Microsoft Internet Explorer 7.0, 8.0, or 9.0 (see also Configuration Note for

Microsoft Internet Explorer, page 1-2) or Mozilla Firefox 3.6.3.
– Mac OS X: Safari 3.1.2 minimum or Firefox 3.5.3 or later recommended
•

Access to the Internet from your computer. Cisco Show and Share attempts to contact the Internet
to download the plugins needed to play Flash, Windows, or Quicktime media in your browser if they
have not been installed previously.

User Guide for Cisco Show and Share 5.3.x

1-1

Chapter 1

Start Here

Accessing Cisco Show and Share

Configuration Note for Microsoft Internet Explorer
For Cisco Show and Share to display properly in Microsoft Internet Explorer, you must configure
Internet Explorer to check for changes each time that it loads any page from Cisco Show and Share.
Procedure
Step 1

Choose Tools > Internet Options.

Step 2

Click Settings in the Browsing history area.

Step 3

Click the option to check for changes each time.

Step 4

Click OK twice.

Step 5

Stop. You have completed this procedure.

User Guide for Cisco Show and Share 5.3.x

1-2

Chapter 1

Start Here
Accessing Cisco Show and Share

Access Cisco Show and Share
To access Cisco Show and Share, point your web browser to:
http://server_name
Replace server_name with the name of your Cisco Show and Share server, for example
http://video.example.com. Do not use an IP address.

Note

You may receive a security warning to accept the site security certificate when you first access your
Cisco Show and Share site. Confirm the security exception to proceed to the site.
When Cisco Show and Share loads, you see a page similar to the one shown in Figure 1-1.
Figure 1-1

The Cisco Show and Share Home Page

When you first access Cisco Show and Share, you access the site as a visitor. Visitors can search,
browse, filter, and watch public videos. Visitors might also be able to rate, comment upon, and tag videos
if those features were enabled for general use.
Visitors cannot upload or record videos. You must be logged in to access those functions. To log into
Cisco Show and Share, see Sign In to Cisco Show and Share, page 1-4.

User Guide for Cisco Show and Share 5.3.x

1-3

Chapter 1

Start Here

Sign In to Cisco Show and Share
You must be signed-in to Cisco Show and Share to access specific features, such as uploading videos,
the My Account page, and the My Preferences page.
To sign-in to Cisco Show and Share, follow these steps:
Step 1

Click the Sign In link in the global navigation area at the top of the page.

You will see one of the following sign-in screens, or your own corporate sign-in screen, depending upon
your version of Cisco Show and Share and if the sign-in process has been tied into your corporate
authentication system:

Step 2

Enter your username and password.

Step 3

Click Log In.
You are returned to the Videos page.

Step 4

Stop. You have completed this procedure.

User Guide for Cisco Show and Share 5.3.x

1-4

Chapter 1

Start Here
Sign In to Cisco Show and Share

About User Roles and Privileges
The following table describes the user roles that are available in Cisco Show and Share. Users may have
more than one role. For example, in many installations video authors are also video publishers and live
event users.
Users can also have one or more of the administrator roles listed at the bottom of the table. Administrator
functions are described in the Administrator Guide for Cisco Show and Share 5.3.x.
Role:

What the role can do:

Visitor

Visitors can typically browse and view videos. They may also be able to
comment on, rate, and tag videos.

Video Author

Video Authors upload, record, and edit videos. They can submit videos for
publication. They can browse and view videos. They may also be able to
comment on, rate, and tag videos.
To record video in Cisco Show and Share, Video Authors must have a
video camera and microphone attached to their computer. If they are not
built in, they must be USB-based.

Video Publisher

Video Publishers approve videos for publication. They can browse and
view videos. They may also be able to comment on, rate, and tag videos.

Live Event User

Live Event Users edit, publish, administer, and delete live events. They can
browse and view videos. They may also be able to comment on, rate, and
tag videos.

Category Administrator

Category Administrators create and delete categories. They can browse
and view videos. They may also be able to comment on, rate, and tag
videos.

Reports Administrator

Reports Administrators run and view Cisco Show and Share reports. They
can browse and view videos. They may also be able to comment on, rate,
and tag videos.

Administrator

Administrators assign permissions to other users and set site-wide
preferences. They can reset your password if you forget yours. They can
browse and view videos. They may also be able to comment on, rate, and
tag videos.

Administrators can enable or disable certain features globally or restrict their access to a subset of users.
The logic works like this:
•

No one can use what an administrator has hidden from everyone.

•

You must log in to use what an administrator has reserved for registered users.

•

When you are logged in, you cannot use anything whose access rights exclude you.

To gain access to features that have been restricted to registered users by the site administrator, and to
be able to upload, record, and edit videos, you must log in to Cisco Show and Share and have the
privileges to perform those actions.

User Guide for Cisco Show and Share 5.3.x

1-5

Chapter 1

Start Here

Set Your Personal Preferences

Set Your Personal Preferences
When you first log in to Cisco Show and Share, the interface is presented in a language chosen by your
system administrator. You can change the language displayed to one of the following:
•

English

•

Spanish (Latin America)

•

French

•

German

•

Portuguese-Brazil

•

Italian

Note

The Italian language option is provided as a Beta feature. You may experience some
inconsistencies in the interface if you choose this language.

Even though you change the language displayed for your Cisco Show and Share Sessions, it does not
change the base language of the system. Features, such as search, will still follow the rules for the base
system language.
Procedure
Step 1

Step 2

Click My Preferences in the menu bar.

Step 3

Choose a language from the Select your preferred language list.

Step 4

Click Apply.

User Guide for Cisco Show and Share 5.3.x

1-6

CH A P T E R

Quick Start
Revised: November 2013

The Cisco Show and Share Quick Start section provides an overview of the Cisco Show and Share
interface and features. It is designed to act as a quick reference an to get you acquainted with the most
commonly accessed pages. Each section contains links to where you can find more information about
that screen.

Note

The screens in this section might look slightly different from those in your site. Your site might use a
custom logo and background or be in another language.
This section contains the following topics:
•

Cisco Show and Share Interface, page 2-1

•

Basic Navigation, page 2-9

Cisco Show and Share Interface
•

The Home Page

•

The Video Playback Page

•

The My Account Page

•

The Upload Video Page

•

The Record a Video Page

•

The Publish Your Video Page

User Guide for Cisco Show and Share 5.3.x

2-1

Chapter 2

Quick Start

Cisco Show and Share Interface

The Home Page
The Home page is the starting point of your Cisco Show and Share experience. You can always navigate
back to the Home page by clicking Videos in the menu bar.

At the top of the Home page are featured videos. Below the Featured Videos are the Public Videos. These
are videos that do not have any viewing restrictions attached to them. By default, the newest videos are
shown at the top of the list. You can also sort the list by the most watched, the highest rated, or containing
the most comments. When sorted by the number of comments, both general comments and timeline
comments count towards the comment total for a video.
Videos with viewing restrictions appear on the Private tab in your My Account page if you have
permission to access them. For the “superuser” account, private videos also appear on the home page.

Note

Beginning in Show and Share Release 5.3.12, you can select the Show Private Videos check box to
display private videos on your Home page (in addition to appearing on your My Account > Private tab).

You can filter the public videos by selecting a tag, a category, entering a filter term, or any combination
of those methods. You can also change the Public Videos list view. For more information about browsing
and searching for videos from the home page, see Browse and Search Videos, page 3-1.

User Guide for Cisco Show and Share 5.3.x

2-2

Chapter 2

Quick Start
Cisco Show and Share Interface

The Video Playback Page
Any time you click a video, the Video Playback page appears. When the page loads, the video begins to
play automatically.

Video title and detail information.

Video information tabs. The Info tab appears 4
for every video. Other tabs appear depending
upon the features used by the video.

Comment area. General comments about the
video are shown on the Commentary tab.
Comments from the timeline are shown on the
Timeline Comments tab.

Author information. You can send the author
an e-mail message, subscribe to an RSS feed
of the author’s videos, or see more videos
from the author.

Videos related to the current video. The
author can choose specific related videos or
let the system pick the videos (based on them
having tags and categories in common).

Video player.

For more information about using the features on the Video Playback page, see Play, Comment, Tag, and
Share Videos, page 4-1.

User Guide for Cisco Show and Share 5.3.x

2-3

Chapter 2

Quick Start

Cisco Show and Share Interface

The My Account Page
Click My Account in the menu bar to access the My Account page. You must be logged-in to access this
page. If you are not logged-in, you will be prompted to do so. See Sign In to Cisco Show and Share,
page 1-4.

Status Updates and Messages. Notifications
about comments on your videos and
publishing status appear in this area.

Action Items and Requests. If you are a video 4
approver (if your Show and Share has the
Video Approval process enabled), your
pending approvals appear in this area.

Add a Video. (Author or Live Event role
required) You can start the upload or video
record process from this page. You can also
configure and schedule a live event.
Videos. This area contains the videos you
have uploaded, live events you have
scheduled, and videos that have viewing
restrictions (that you can view).

For more information about Live Events, see Live Events, page 8-1.
For more information about uploading videos, see Create, Add, and Manage Videos, page 7-1.
For more information about video reports, see Use Show and Share Author Reports, page 9-1.

User Guide for Cisco Show and Share 5.3.x

2-4

Chapter 2

Quick Start
Cisco Show and Share Interface

The Upload Video Page
Access the Upload Video page by clicking Add Video > Upload a Video on the Home page or by
clicking Upload Video on the My Account page. You must be logged-in to access this page. If you are
not logged-in, you will be prompted to do so. See Sign In to Cisco Show and Share, page 1-4.

Video Information. You can add a title,
description, and tags to the video.

Add Optional Files. You can upload slides to be synchronized with the video, a text transcript of
the video, and downloadable files to accompany the video.

Add Video. Specify the video to upload.

For more information about uploading videos, see Create, Add, and Manage Videos, page 7-1.
For more information about synchronizing slides, see Edit Video, page 5-1.

User Guide for Cisco Show and Share 5.3.x

2-5

Chapter 2

Quick Start

Cisco Show and Share Interface

The Record a Video Page
Access the Upload Video page by clicking Add Video > Record a Video on the Home page or by
clicking Record Video on the My Account page. You must be logged-in to access this page. If you are
not logged-in, you will be prompted to do so. See Sign In to Cisco Show and Share, page 1-4.

Video Information. You can add a title,
description, and tags to the video.

Add Optional Files. You can upload slides to be synchronized with the video, a text transcript of
the video, and downloadable files to accompany the video.

Capture Settings. Specify the audio and video
capture devices and record your video.

For more information about recording videos, see Create, Add, and Manage Videos, page 7-1.
For more information about synchronizing slides, see Edit Video, page 5-1.

User Guide for Cisco Show and Share 5.3.x

2-6

Chapter 2

Quick Start
Cisco Show and Share Interface

The Publish Your Video Page
You must be logged-in to access this page. If you are not logged-in, you will be prompted to do so. See
Sign In to Cisco Show and Share, page 1-4.

Video Summary. Contains the video information you entered in the Upload Video or Record Video
screen. You can edit this information before publishing

Page Permissions.You can restrict access to the video, assign it to one or more categories, and
disable the following features for the video you are publishing if the features have been enabled
globally:
•

Commenting on videos

•

Commenting anonymously

•

Rating videos

•

Tagging videos

•

Sharing videos

User Guide for Cisco Show and Share 5.3.x

2-7

Chapter 2

Quick Start

Cisco Show and Share Interface

Add Related. You can manually specify related videos or have the system automatically select
them based on tags and categories assigned to the videos.

Scheduling.You can schedule when you want the video to appear in Cisco Show and Share and
when you want it removed from public viewing.:

For more information about publishing videos, see Publish Your Video, page 6-1.

User Guide for Cisco Show and Share 5.3.x

2-8

Chapter 2

Quick Start
Basic Navigation

Basic Navigation
This section contains the following topics:
•

Screen Elements, page 2-9

•

Keyboard Navigation, page 2-14

Screen Elements
The Header
In Cisco Show and Share, the horizontal area at the top of each page is called the header.
Figure 2-1

Header

The header is useful in several ways.
•

Global Navigation, page 2-9

•

Basic Search, page 2-10

•

Primary Tab Bar, page 2-10

Global Navigation
The headers’s top right corner includes a row of links that you can click. These global navigation links
help you to sign in or sign out, for example.
Figure 2-2

Tip

Global Navigation Links

You cannot sign in until you have a Cisco Show and Share user account. However, some basic features
might be available even before you sign in. To request a user account, contact the administrator for your
Cisco Show and Share site.
Global navigation links behave differently in various situations.
•

When you have not yet signed in to your user account, a link invites you to sign in. But while you
are signed in, that link changes so that you can sign out when you are finished.

•

We show a triangle in the global navigation when you can use a link like a menu and choose among
applications. The menu expands when you click this triangle. Choose an option in the menu to
switch between applications. (We might then ask you to sign in.) You can use only the applications
that you are authorized to use. After you open an application, its name replaces the name of
whichever application you closed.

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Chapter 2

Quick Start

Basic Navigation

Figure 2-3

Tip

Global Navigation Menu

To learn about Cisco Show and Share Administration features, see User Guide for Cisco
Show and Share Administration 5.2.x on Cisco.com.

Basic Search
The header also includes a basic search function. Enter a word or phrase in the field, and then click Go.
Figure 2-4

Basic Search

Primary Tab Bar
A row of tabs loads under the Show and Share name. We call this the primary tab bar. Click a tab to
move between the major areas in Cisco Show and Share that you are authorized to use.
Until you sign in to your Cisco Show and Share account, some features are hidden from you. These
include the My Show and Share tab and everything on it.
Figure 2-5

Primary Tab Bar

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Quick Start
Basic Navigation

Drawers
A drawer contains objects and controls that work together in a special way. You can open a drawer or
close it at any time, for any reason. While a drawer is closed, you cannot see or work with anything inside
it. Later, you might open it again to use it.
Figure 2-6

Toggles to Open or Close a Drawer

Figure 2-7

Closed Drawers

Figure 2-8

Closed and Opened Drawers

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Basic Navigation

Secondary Tab Bar
Any drawer might contain tabs that affect only what you see inside that drawer. We call this a secondary
tab bar. You must open a drawer before you can use its tabs.
Figure 2-9

Note

Secondary Tab Bar

Unless you are a live event manager and the software feature license is installed that activates live event
support in Cisco Show and Share, you do not see the My Live Events tab.

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Quick Start
Basic Navigation

Sidebars
Some pages in Cisco Show and Share include a narrow column on the right or left side. This is called a
sidebar. The elements in a sidebar help you to jump quickly to another area.
Figure 2-10

Example:
Sidebar on left.

Sidebar Examples

Example:
Sidebar on right.

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Quick Start

Basic Navigation

Keyboard Navigation
The following pages support keyboard navigation:
•

•

Home

•

My Account

•

Upload Video

•

Record a Video

•

Publish Video

•

Video Playback

•

Search Results

The following areas do not support keyboard navigation:
•

Create Live Event

•

Video Editor

•

Administration

•

Category chooser and Group chooser (available from the Publish Video page)

See the following sections for more information about using keyboard navigation:
•

General Keyboard Navigation, page 2-14

•

Navigate the Featured Videos, page 2-15

•

Navigate the Public Videos, page 2-15

•

Control Video Playback, page 2-16

General Keyboard Navigation
Table 2-1 describes the general navigation features available on pages where keyboard navigation is
supported.
Table 2-1

General Navigation

Key

Function

Tab

Move to the next field. The field can be a link, button, text field, checkbox,
drop-down list, drawer, area, or set of options. Selected fields are outlined.

Shift-Tab

Move to the next field. The field can be a link, button, text field, checkbox,
drop-down list, drawer, area, or set of options. Selected fields are outlined.

Spacebar

Activate the highlighted link, open or close the selected drawer, select a checkbox,
select the highlighted tab, or select the highlighted item in a list.

Right-Arrow/
Left-Arrow

Select an option in a highlighted set of options. Highlight a specific tab in a group of
tabs.

ALT-DownArrow

Open a drop down list.

Esc.

Close a drop down list.

Up/Down
Arrows

Highlight an item in a list.

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Basic Navigation

Navigate the Featured Videos
Step 1

Press TAB until the featured videos are highlighted.

Step 2

Use the Left and Right arrow keys to select a featured video.

Step 3

Press the Spacebar to launch the video.

Navigate the Public Videos
Step 1

Press TAB until the first public video in the list is highlighted.

Step 2

To navigate the list:

Step 3

•

Continue to press TAB to highlight the next video in line.

•

Press TAB after the last video to highlight the page controls at the bottom of the list. Use the Up and
Down arrow keys on the Jump to Page control to change pages or use the Spacebar on the page
forward/back buttons and the page numbers to change pages.

Press the Spacebar on a highlighted video to launch the video.

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Control Video Playback
Step 1

Press TAB to highlight the video.

Step 2

Use the following to control video playback while the video itself is highlighted:
Table 2-2

Step 3

General Navigation

Key

Function

Spacebar

Play/pause the video.

Right Arrow

Move forward.

Left Arrow

Move backward

Shift+Right
Arrow

Move to next chapter.

Shift+Left
Arrow

Move to previous chapter.

Up Arrow

Volume Up

Down Arrow

Volume Down

Press TAB again to move the focus to the player controls. Use TAB to move through the controls and
Spacebar to activate the control.

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CH A P T E R

Browse and Search Videos
Revised: February 4, 2013

This section describes ways that you can browse through or search for public videos from the home page.
It contains the following topics:
•

Browse the Featured Videos, page 3-2

•

Browse The Public Videos, page 3-3

•

Navigate Your Filtered Results, page 3-8

•

Play a Video, page 3-8

•

Search for Videos, page 3-9

•

Subscribe to an RSS Feed, page 3-13

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Browse and Search Videos

Browse the Featured Videos

Browse the Featured Videos
Featured videos appear at the top of the home page. Videos are designated as “featured” by the Cisco
Show and Share administrators. Refer to your organization’s policies and procedures for information
about how videos are determined to be featured videos.
Procedure
Step 1

If not on the home page, click Videos on the primary tab bar.

If featured videos exist, you will see their thumbnails at the top of the page.

Step 2

Click the left and right arrows to browse through featured videos, as needed.

Step 3

(Optional) Click a video to open its video player.

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Browse and Search Videos
Browse The Public Videos

Browse The Public Videos
When you first access the Cisco Show and Share home page, the Public Videos list displays the newest
videos at the top of the list. You can change the list view and sort and filter the list to make finding videos
easier.
•

Change the Public Videos List View, page 3-3

•

Sort the Public Videos, page 3-4

•

Filter the Public Videos, page 3-5

Change the Public Videos List View
The list view buttons appear above the video list. The list view only remains for the session you are
currently in. If you sign out or exit, the view reverts to the default list view.

Click a button to change the list view. Table 3-1 describes the views.
Table 3-1

Button

List Views

View

(List View)

(Grid View)

(Table View)

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Browse and Search Videos

Browse The Public Videos

Sort the Public Videos
You can sort the public video list by newness, most views, ratings, or number of comments.

To sort the list, click one of the following options in the Sort By list:
•

Newest—The most recently added videos appear at the top of the list. This is the default sort order
of the list.

•

Most viewed—The videos are sorted in descending order by the number of views.

•

Highest rated—The videos are sorted in descending order by rating.

•

Most comments—The videos are sorted in descending order by the number of comments. Both
general and timeline comments count towards the comment total for a video.

Under certain circumstances, the sort by most viewed list may appear to be out of order. Videos with
fewer views can appear higher in the list than a video with more views. This happens when a video author
creates a draft of a public video (for example, to edit some of the video information). Views of the draft
video count towards the overall video views, but are not reflected in the number of views shown in the
Views count of the public video. This situation is corrected when the video author re-publishes the draft
video.

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Browse and Search Videos
Browse The Public Videos

Filter the Public Videos
There are several methods for filtering the Public Videos list. You can use any combination of the
following methods to filter the video list. You can also combine these filters with the changed view and
sorting to help you quickly find the videos you are looking for.
•

Filter by Category, page 3-5

•

Filter by Tag, page 3-6

•

Filter by Date, page 3-7

•

Filter by Keyword, page 3-8

Filter by Category
You can filter the Public Videos list to show only those videos belonging to a selected category.
Step 1

Click a category in the Categories area.
The Home page displays the filtered list of public videos.

If you have nested categories, click the triangle next to the category name to reveal the sub-categories,
and then click one of the sub-categories.

Step 2

To remove the category filter, click Categories.

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Browse and Search Videos

Browse The Public Videos

Filter by Tag
You can filter the Public Videos list to show only those videos that have the selected tag.
Step 1

Click a category in the Common Tags area.
The Public Videos list displays only those videos with the selected tag.

Step 2

To remove the tag filter, click the X to the right of the selected tag.

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Browse and Search Videos
Browse The Public Videos

Filter by Date
You can filter the list to show only those videos that were published within the last day, week, month, or
90 days.
Step 1

Choose a time frame from the Within list.

The Public Videos list shows only those videos that were published within the selected time frame.
Step 2

To remove the date filter, choose Any time form the Within list.

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Browse and Search Videos

Navigate Your Filtered Results

Filter by Keyword
You can filter the list to show only those videos that match a word or phrase of your choosing. Video
titles, descriptions, tags, and user information are included in searches. If the Pulse keyword and speaker
identification feature is enabled, speaker names and keywords are also part of the filter.
Step 1

Enter the word or phrase in the Filter videos field and click Go.

Step 2

To remove the keyword filtering, clear the Filter videos field and click Go.

Navigate Your Filtered Results
Pagination controls include the buttons and fields clustered under a table, by which you:
•

Set how many rows a table should show per page before it starts to span multiple pages.

•

Move from one page to another in a table that spans multiple pages.

•

Cause the table to show refreshed data.

Play a Video
After you have found the video you were looking for, click the video title or thumbnail to play the video.
For more information about playing and interacting with videos, see Play, Comment, Tag, and Share
Videos, page 4-1.

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Browse and Search Videos
Search for Videos

Search for Videos
The following applies to basic and advanced searches:
•

Search ignores common words, such as “the” (or the equivalent in the system base language).

•

Search ignores special characters, such as punctuation. If you have titles with a special character
(non-alphanumeric character), such as an ampersand (&), and you perform a search for that
character, you will not receive any search results because the special character is ignored.

•

If you search for more than one term, it treats the search as an “and” and does not split the terms
across fields that are being searched. For example, if you have a video submitted by a user with the
user ID of “user1” and tagged with the tag “tag”, searching for “user1 tag” may not produce the
video in the results. This is because the search looks for both user1 and tag in the tags field and user1
and tag in the user ID field. However, you can filter the display on the home page with the desired
tag and then search for the user ID.

This section contains the following topics:
•

Basic Search, page 3-10

•

Advanced Search, page 3-11

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Search for Videos

Basic Search
Procedure
Step 1

Enter a search term and then click Go.

The Search Results page appears.

Step 2

You can further refine the search by filtering the results by tag, author, or date published. Clicking one
or more of the filter entries in the Filter Results by area.

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Browse and Search Videos
Search for Videos

Advanced Search
Step 1

Click Go. You do not need to enter a search term.
The Search Results page appears.

Step 2

Click Advanced Search.

The Advanced Search form opens.

Step 3

Enter search terms in the search term fields. You can enter terms in more than one field. If you do, they
are treated as if joined by “and”. For example, you can search for an exact phrase and at least one of
another list of words:
•

All of these words—all of the words must appear in the title, the description, the tags, or the author
information. The order that they appear in is unimportant.

•

This exact phrase—all of the words must appear in the title, the description, the tags, or the author
information. Additionally, they must appear in the exact order.

•

At least one of these words—at least one of the words in the list must appear in the video title, the
description, the tags, or the author information. The words in the list must be separated by a space.

•

Without these words—exclude videos that contain the specified words in the video title, the
description, the tags, or the author information. Separate the words with a space. The order that they
appear in is unimportant.

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Browse and Search Videos

Search for Videos

Step 4

(Optional) Specify a category the video must be in:
a.

Click Specific category.
A list of categories appears.

b.
Step 5

Select a category from the list.

(Optional) Narrow down the fields searched by selecting one of the following options in the That occur
field:
•

Anywhere—search video titles, descriptions, and tags.

•

Page title only—confine the search to the video titles only.

•

Description only—confine the search to the video descriptions.

•

Tags only—confine the search to the video tags.

Step 6

(Optional) Enter a user name in the Published by field to restrict the results to videos published by a
specific author.

Step 7

(Optional) Restrict the search to videos published in a specific date range:
a.

Click Between in the Date Published field
Date entry fields appear.

Type a date or select one from the date chooser. Leave a date field blank to indicate that there should
not be a start or a finish date.

Step 8

(Optional) Restrict the search to videos with a specific rating or better by choosing a rating from the
Rated list.

Step 9

Click Search.
The Search Results page appears.

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Browse and Search Videos
Subscribe to an RSS Feed

Step 10

You can further refine the search by filtering the results by tag, author, or date published. Clicking one
or more of the filter entries in the Filter Results by area.

Search Tip
Save your search by bookmarking the URL in the Search Results page. You can then repeat your search
or share your searches with others.

Subscribe to an RSS Feed
Click Subscribe to specify the video content that you want delivered directly. Videos appear in your RSS
reader if you have permission to access them. Table 3-2 describes each RSS Feed type.
Table 3-2

RSS Feed Descriptions

RSS Feed

Description

Home page: Public Videos

Subscribes to all published videos.

Home page: Public Videos > Filter by Category

Subscribes to all videos in a specific category.

My Account page: Videos

Subscribes to all published videos.

Video Playback page: Author

Subscribes to all videos by a specific author.

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Chapter 3
Subscribe to an RSS Feed

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3-14

Browse and Search Videos

CH A P T E R

Play, Comment, Tag, and Share Videos
Revised: September 2013

No matter where you are in the Cisco Show and Share interface, whenever you click on a video
thumbnail or title, you are taken to the Video Playback page. The video playback page does more than
just let you watch videos, it lets you interact with them by leaving comments, rating them, reading
transcripts, watching synchronized slides, and downloading supplemental files. If your installation also
has a Cisco MXE integrated with it and the Pulse feature set enabled, you can also browse the speakers
and keywords within the video.
Topics in this section describe how to play and respond to videos.
•

Concepts, page 4-1

•

Procedures, page 4-6

•

Troubleshooting, page 4-26

Concepts
To learn more about the video playback page, see the following topics:
•

The Video Playback Page, page 4-2

•

The Video Player, page 4-3

•

The Video Information Tabs, page 4-5

About Video Playback
Videos are played back using one of two methods: streaming or progressive download.
With streaming playback, the video starts to play immediately after accessing the page. You can use the
timeline and play head to jump to any point in the video.
With progressive download, the video begins playing after a portion of the video has been downloaded.
You might experience a slight delay before the video begins. The video continues to download as you
are watching it. You can skip to any point in the video up to the point where it has downloaded. Once
the video has fully downloaded, you can move forward and backwards to any point.

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Concepts

The Video Playback Page
Any time you click a video, the Video Playback page appears. When the page loads, the video begins to
play automatically.

Video title and detail information.

Video player. See The Video Player, page 4-3.

Video information tabs. The tabs shown
depend upon the features used by the video.
See The Video Information Tabs, page 4-5.

Comment area. General comments about the
video are shown on the Commentary tab.
Comments from the timeline are shown on the
Timeline Comments tab. See Comment on
Videos, page 4-8.

Author information. You can send the author
an e-mail message, subscribe to an RSS feed
of the author’s videos, or see more videos
from the author.

Videos related to the current video. The
author can choose specific related videos or
let the system pick the videos (based on them
having tags and categories in common).

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Play, Comment, Tag, and Share Videos
Concepts

The Video Player

The video area.

The timeline and play head.

The player controls. See Table 4-1 for information about the controls.

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Concepts

Table 4-1

Control

Cisco Show and Share 5.2.3 Video Player Controls

Name

Details

Pause / Play

When the Video Player page first loads, the video plays
automatically. Click the pause button to pause the playback.
The button becomes a play button when the video is paused.

Progress
Indicator

Shows you how far into the video you are and how much
time is left until you reach the end of the video.

Favorites
button

Adds the video to your Favorites tab on the My Account
page.

Timeline
comment
button

Inserts a timeline comment at the current point in the video.

Closed
Captioning
Button

Displays or hides closed captions. This option is only
available for .wmv files that contained embedded closed
captions when uploaded.

Volume
control

Controls the volume. Click the speaker icon to mute and
unmute the video. Slide the slider left and right to lower or
raise the volume.

Share button Click this button to share the video. You can share the video
by e-mail, copy a link to the video, or copy code to embed
the video in a web page. See Share Videos, page 4-11, for
more information about sharing videos.
Resolution
Selector

Click this button to select a different playback resolution.
This option is only available if your system has a Cisco MXE
integrated with it.

Fullscreen
playback
button

Click this button to enter full screen playback mode.

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Concepts

The Video Information Tabs
The video information tabs contain additional information about the video. Tabs only appear for the
features that are associated with the video. For example, if a video has a transcript, the Transcript tab
appears. If it does not have a transcript, the Transcript tab is hidden.
Table 4-2

Video Information Tabs

Info

Shows a description of the video and any tags associated with the video. This tab Y
is available for all videos and is the default tab unless slides have been
synchronized to the video.

Pulse

Displays the Pulse keyword and speaker identification features.

Chapters

Shows any chapter markers that the publisher inserted into this video. Click a Y
chapter marker to jump to its position in the video timeline and start playback at
that moment.

Slides

Shows any presentation slides that the publisher synchronized with this video.
The slide deck advances automatically. Click a slide to jump to its position in
the video timeline and start playback at that moment.

Shows any downloadable files that the publisher attached to this video. Click a Y
file to start downloading it.

Live

Description

VoD

Tab Label

If there is Pulse feature information available for a video, this tab is the active
tab when the page loads.
If there is no Pulse feature information for the video, this tab is hidden.

If slides are not synchronized with the video, this tab is hidden.
Transcript

Shows any transcript text that the publisher attached to this video. You must
scroll the transcript manually. It is not synchronized with video playback.
This tab does not appear if the author has not uploaded a transcript with the
video.

Files

If there aren’t any files attached to the video, this tab is hidden.

Note

Tab Label

Description

VoD

Live

Below the video player are two additional tabs:

Comments

Shows any general comments for the video, if commenting is enabled.

Timeline
Comments

Shows any timeline comments, if they are enabled. Each such comment is
marked on the video timeline. Click one of these marks to read the comment,
jump to its position in the video timeline, and start playback at that moment.

Live events have tabs for asking questions of the speaker and responding to polls instead of the
comments tabs.

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Procedures

Procedures
•

Pause and Play Videos, page 4-6

•

Play Videos Full Screen, page 4-7

•

Add a Video to Your Favorites List, page 4-7

•

Change the Video Resolution, page 4-8

•

Comment on Videos, page 4-8

•

Add Tags to Videos, page 4-10

•

Rate Videos, page 4-11

•

Share Videos, page 4-11

•

Play Embedded Videos, page 4-16

•

View Pulse Information, page 4-17

•

Jump to a Chapter, page 4-23

•

Watch Slides, page 4-23

•

Read a Transcript, page 4-24

•

Download Files, page 4-25

Pause and Play Videos
When you first access a video, it begins to play by default. You can pause and restart the video at any
time.
Procedure
Step 1

Click the pause button to pause the video.

Step 2

To resume playback, click the play button.

Step 3

To skip to a specific point in the video, drag the play head to the point in the timeline.

Note

See Control Video Playback, page 2-16, for information about using the keyboard controls for the video
player.

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Procedures

Play Videos Full Screen
Procedure
Step 1

On the video playback screen, click the Fullscreen button (

The video opens in full screen mode. The following controls appear below the video:
Table 4-3

Element

Full Screen Player Controls

Name

Details

Timeline

Shows you where you are in the video. You can drag the
marker to move to another point in the video. Your location
in the video is preserved when you exit full screen mode.

Volume

Adjust the volume without leaving full screen mode. Click
the speaker icon to quickly mute and unmute the audio.

Pause/Play

Click to pause the video. Click the button again to resume.
The video remains playing or paused when you switch
between standard and full screen playback.

Resolution Selector Click this button to select a different playback resolution.
This option is only available if your system has a Cisco
MXE integrated with it.
Exit Fullscreen

Step 2

Click to exit full screen mode. You can also press the ESC
key to exit full screen mode.

To exit full screen playback, press the ESC key or click the Exit Fullscreen (

) button.

Add a Video to Your Favorites List
You can add a video to your Favorites list. Your Favorites list appears as a tab in the Videos drawer on
the My Account page. You must be logged in to add a video to your Favorites list.
Procedure
Step 1

On the video playback screen, click the Favorites button.
The video now appears in your My Favorites list on the My Account page.

Step 2

To view your favorite videos, go to My Account > Videos > Favorites.

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Procedures

Change the Video Resolution
You can change the resolution of the video while viewing it. This option is only available if your Cisco
Show and Share uses a Cisco MXE to transcode the uploaded videos and your system administrator has
enabled multiple resolutions.
You may want to select lower resolutions when playing videos back on slower network connections or
if the playback pauses often.
The following resolutions may be available: 360p, 480p, and 720p. Depending on the resolution of the
original video, and the system setting, not all resolutions may be available.
Procedure
Step 1

On the video player, click the resolution selector button. This button displays the current resolution of
the video.

Step 2

Select the resolution you want to view.

Comment on Videos
You can comment on videos in two different ways:
•

General comments that apply to the whole video. These comments appear below the video on the
video playback page. See Adding a General Comment, page 4-8.

•

Timeline comment that apply to a specific point in the video. These comments appear in the
Timeline Comments tab below the video. Additionally, vertical bar in the video timeline indicates
where timeline comments have been entered. See Adding a Timeline Comment, page 4-9.

Both types of comments count towards the total number of comments for a video.
Commenting on videos may not be available if the system administrator has turned off this feature at the
system level or if the person who uploaded the video turned off the feature for the video.
If you re-publish a video with comments, you are given the option to retain the comments when the video
is republished.
You can also flag comments as inappropriate. See Flag a Comment as Inappropriate, page 4-9.

Adding a General Comment
Step 1

Click in the comment box in the Commentary tab below the video. If comments have been added by
other users, the comment box appears above the existing comments.

Step 2

Type your comment.

Step 3

Click Add Comment.
Your comment appears at the top of the list. If you are logged-in to Cisco Show and Share, your user
name, along with the date and time the comment was entered, appears above your comment. If you are
not logged in, ANONYMOUS_USER appears as the user name.

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Procedures

Adding a Timeline Comment
Step 1

Play the video.

Step 2

When the video gets to a point where you want to add a timeline comment, click the Add Timeline
Comment button ( ).

Note

Timeline comments are not supported with videos in Windows media format. The Add Timeline
Comment button does not appear in the playback screen for videos in Windows media format.

The video pauses and the Timeline Comment box appears.
Step 3

Type your comment and click OK.
Your timeline comment appears in the Timeline Comment tab.

Flag a Comment as Inappropriate
Step 1

Click the Commentary or Timeline Comments tab.

Step 2

Click Report Abuse next to the inappropriate comment.
The system administrators are notified that the comment has been flagged.

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Procedures

Add Tags to Videos
You can add tags to your own or to other people’s videos from the Video Playback page. You cannot add
tags to live events. This option may not be available if the system administrator has turned off this feature
at the system level or if the person who uploaded the video turned off the feature for the video.
Procedure
Step 1

On the video playback screen, click the Info tab to open it.
The video tags appear at the bottom of the tab.

Step 2

Click in the Add additional tags box.

Step 3

Type in your tags. Each tag is separated by a space. If you have tags that contain more than one word,
combine the words with a character such as an underscore (_) or a dash (-). For example,
show_and_share.

Step 4

Click Submit.

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Procedures

Rate Videos
You can rate your own and other people’s videos. Ratings range from a low of zero stars to a high of
five stars.

Because ratings increment by one-half of a star at a time, there are 10 possible ratings that you might
give. The average all of the submitted ratings for a video appears to everyone.

Note

Step 1

This option may not be available if the system administrator has turned off this feature at the system level
or if the person who uploaded the video turned off the feature for the video.
Navigate to the Video Player page.
The ratings appear above the video. You will see an Overall rating, which is the average of all the ratings
given to the video, and your own rating.

Step 2

Click the stars below the video. You can click in half-star increments.

Step 3

To change your rating after clicking on a star, you need to leave and return to the player page for the
video.

Share Videos
You can share videos by sending a link in e-mail, copying the video link, or copying the embed code to
use in web pages. See the following topics for more information:
•

Copy the Video Link, page 4-12

•

Embed the Video in a Web Page, page 4-13

•

Embed the Extended Video Player in a Web Page, page 4-14

•

Send the Video Link in E-Mail, page 4-16

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Procedures

Copy the Video Link
You can copy the video URL to share in documents, web pages, or chat sessions.
Procedure
Step 1

On the video playback screen, click the Share button below the video.

Step 2

Click Copy Link.
A dialog box displays the URL.

Step 3

Highlight and copy the URL.

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Procedures

Embed the Video in a Web Page
You can embed your video in a web page or other type of document that accepts HTML code, such as a
blog, a wiki, or a simple HTML page.
There are two types of embed code available: Javascript and Flash. The Flash embed code is only
available for videos in one of the Flash formats. For videos in a Windows format, only the Javascript
code is available.
Use the Javascript embed code unless the page you are embedding the video into does not support
Javascript. Some blogging and wiki products do not allow Javascript to run on their pages. Using the
Javascript embed code allows you to track video views for videos embedded in HTML pages. See About
the Video View Report, page 9-3, for more information about tracking video views.
The Flash embed code does not allow you to track video views. Use the Flash embed code if the page
you are embedding the video into does not support Javascript or if tracking the number of video view is
not important.
Procedure
Step 1

On the video playback screen, click the Share button below the video.

Step 2

Click Copy Embed Code.
A dialog box opens with HTML code in it. By default, the Javascript embed code is automatically copied
to the clipboard.

Step 3

To use the Flash embed code instead, click Flash.
The Flash embed code is automatically copied to the clipboard.

Step 4

Click OK to close the dialog box.

Step 5

Paste the code in the source of your web document where you want the video to appear.
If you are using a WYSIWYG HTML editor, you must switch to the HTML source view before pasting
the code.
To modify the embed code, see: Modifying the Embed Code, page 4-14.

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Procedures

Modifying the Embed Code
You can modify the size of the embedded video and whether or not the video automatically plays when
the web page loads. When planning your web page, note that the player controls add another 50 pixels
to the height of your video.
Javascript Embed Code

To modify the width of the embedded video, change the value “480” in the embed code, shown in the
example below. The height of the video is automatically adjusted to maintain the aspect ratio.
document.write(dmsEmbed.getSimplePlayer("C-ccc14127-f1a7-4b58-b967-5efc307d568d:4","http
s://video.example.com/vportal/VideoPlayer.jsp?ccsid=C-ccc14127-f1a7-4b58-b967-5efc307d568d
:4#","false",480));

To control the automatic playback of the video when the web page loads, change the value “false”
(shown in bold text, below) to one of the following values:
•

“false”—The video is paused when the page loads.

•

“true”—The video plays automatically when the page loads.

document.write(dmsEmbed.getSimplePlayer("C-ccc14127-f1a7-4b58-b967-5efc307d568d:4","http
s://video.example.com/vportal/VideoPlayer.jsp?ccsid=C-ccc14127-f1a7-4b58-b967-5efc307d568d
:4#","false",480));

Flash Embed Code

To modify the width of the embedded video, change the value "480" in the embed code, shown in the
example below. To maintain aspect ratio, add a value for height. Ensure that the height and width values
match in object classid and embed src.

You can disable full screen view by changing “true” to “false” in the following line of the Flash embed
code:

Embed the Extended Video Player in a Web Page
Beginning in Show and Share Release 5.3.12 you can create an extended embedded video player that
allows users to view Pulse keywords, video titles, and timeline comments when viewing the video. By
using the extended player, users can navigate directly to specific words, comments, or speakers.

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Procedures

Guidelines and Limitations
•

To enable the extended video player, the video publisher must select Share Embed Code when
publishing the video. This will enable the Share button when the published video is viewed, and
allow editing of the embed code.

•

Any viewer of the published video can edit the embed code to enable the extended video player.

•

Any action that refreshes the video such as resolution change or maximize to minimize, will revert
the extended video player to the simple video player.

•

These features are not available:
– Info tab > Add Tag option
– Add to favorites

•

We do not recommend clicking or using the Settings button.

•

The edited HTML file should be hosted on a Web server.

Procedure
Step 1

On the video playback screen, click the Share button below the video.

Step 2

Click Copy Embed Code.
A dialog box opens with the HTML code. By default, the Javascript embed code is automatically copied
to the clipboard.

Step 3

Click OK to close the dialog box.

Step 4

Paste the Javascript embedded code in a text editor.

Step 5

Remove the content of the tag.

Step 6

Remove the tags named and

Step 7

Replace the getSimplePlayer text with getExtendedPlayer.

Step 8

Save the file as an HTML file and deploy the file on a web server. Or, copy and paste the code in the
source of your web document where you want the video to appear.

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Procedures

Step 9

Access the web server and click the file to load the video.

Send the Video Link in E-Mail
You can quickly send a link to the video in an e-mail message.
Prerequisites
•

You must have an e-mail account and an e-mail application configured on your system.

•

Your e-mail must support UTF-8 character encoding.

Procedure
Step 1

On the video playback screen, click the Share button below the video.

Step 2

Click Send Email.
An e-mail message opens with a link to the video in the body of the message.

Step 3

Add your message and send the e-mail.

Play Embedded Videos
When you watch a Cisco Show and Share video that is embedded in a web site, only a few of the player
controls are available to you: play/pause, the timeline, volume, and full screen.

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Procedures

If you are viewing and embedded video that has restrictions, you will be prompted to log in to watch the
video. Simply enter your Cisco Show and Share login information and click Log In to watch the video.

Embedded videos do not include any information or resources that are available on the tabs of the video
player page. For example, synchronized slides, Pulse keyword and speaker information, chapters,
transcripts, and downloadable files are not available. You also cannot submit general comments or
timeline comments for an embedded video.
Beginning in Show and Share Release 5.3.12, when you embed a video with the extended video player,
some of the original information and resources are available for viewers. See Embed the Extended Video
Player in a Web Page, page 4-14 for more information.
See Troubleshooting, page 4-26, for information about issues you may encounter when playing videos
embedded in web pages.

View Pulse Information
The Pulse tab contains speaker and keyword information extracted from your video. You can use this
information to navigate to specific points in the video. Additionally, this information is used when
searching and filtering videos.
This section contains the following topics:
•

Guidelines and Limitations, page 4-17

•

About Pulse Keyword Identification, page 4-18

•

About Pulse Speaker Identification, page 4-19

•

Navigate the Video Using the Speakers List, page 4-20

•

Navigate the Video Using the Keywords List, page 4-21

•

Re-Upload a Published Video, page 4-22

Guidelines and Limitations
•

The Pulse keyword and speaker identification features are only available if your system has a Cisco
MXE integrated with it and your system administrator has enabled the Pulse features.

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Procedures

•

Videos that were uploaded or recorded in previous versions of Cisco Show and Share, or that were
uploaded before the Pulse features were enabled, will not contain the Pulse information. You must
re-upload those videos to obtain the Pulse information. See Re-Upload a Published Video,
page 4-22.

About Pulse Keyword Identification
The Pulse engine can identify specific keywords spoken within videos. It does not identify all words in
a video. Instead, your system administrator provides and maintains a list of keywords on the Cisco MXE.
The Pulse engine scans the video for those keywords and places markers in the video timeline where they
appear. When you select a keyword from the list, all instances of that keyword appear as markers in the
timeline. You can jump to a specific marker or navigate forward and backwards through them.
The black triangle marks in the video timeline, below, mark each instance of the keyword “videos” in
the video.

Additionally, these keywords are included when filtering video lists or searching for videos with
keywords.
The Pulse keyword identification feature only identifies English keywords. Additionally, the accuracy
of keyword identification depends upon the quality of the recorded audio and whether or not there is a
lot of background noise in the audio track.

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Procedures

About Pulse Speaker Identification
The Pulse engine can identify different speakers within videos. It does this by identifying unique
voiceprints.
Speaker identification is a learned process. At first, voiceprints are assigned a generic speaker tag, such
as Speaker 1. Authors can then use the Cisco Show and Share editing tools to associate voiceprints with
specific speakers. The speaker names are taken from the Cisco Show and Share registered users list.
Authors cannot assign names outside of the user pool.
Once a voiceprint has been associated with a specific user, subsequent videos uploaded with that
voiceprint automatically show the speaker name.
The colored areas in the video timeline, below, mark each instance of a speaker in the video. This video
has a single speaker—the gray areas between the yellow bars indicate where no one is speaking.

The accuracy of the Pulse speaker identification depends upon the quality of the recorded audio and
whether or not there is a lot of background noise in the audio track. Sometimes a single speaker may
show up as named and as a generic speaker in the same video because of background noise or changes
in recording quality. The more times a speaker is identified by a video author, the more accurate the
system becomes.
See Label Unidentified Speakers, page 5-12, for information about how to assign speakers to
unidentified voiceprints.

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Procedures

Navigate the Video Using the Speakers List
To navigate the video using the speaker list, do one or more of the following:
Table 4-4

Speaker List Navigation

Do...

To do this...

Click a speaker name

Display the color code for the selected speaker in the timeline and
jump to the next instance of that speaker.

Click the forward button next to Jump to the beginning of the next block of that speaker in the
a speaker name
timeline.

Click the back button next to a
speaker name

Jump to:
•

The beginning of the speaker block if the play head is currently
in a block of the selected speaker

•

The beginning of the previous speaker block if the play head is
currently NOT in a block of the selected speaker.

Double-click the back button
next to a speaker name

Jump to the beginning of the previous speaker block if the timeline is
currently in a block of the selected speaker.

Click All Speakers

Display the color codes for all speakers in the timeline.

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Procedures

Navigate the Video Using the Keywords List
To navigate the video using the keyword list, you must first click a keyword to display the instances of
that work in the timeline. Then you can do one of the following:
Table 4-5

Keyword List Navigation

Do...

To do this...

Click the forward button next to Jump to the next occurrence of that keyword.
the keyword

Click the back button next to a
keyword

Jump to the previous occurrence of that keyword.

Navigate the Video Using Both Speakers and Keywords
You further filter the keyword list to keywords spoken by a particular person in the video.
Step 1

Click a speaker name in the Speakers list.

Step 2

Click a keyword in the Keywords list.
The timeline shows only the selected speaker and the selected keywords spoken by that speaker.

You can use the forward and back buttons to navigate among the filtered results.

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Procedures

Re-Upload a Published Video
To get the Pulse features for a video published before the Pulse features were enabled, you must
re-upload the video. Re-uploading the video causes it to be sent to the Cisco MXE for processing.
Prerequisite

You must have access to the source of the video you are re-uploading.
Procedure
Step 1

Log-in to Cisco Show and Share.

Step 2

Go to the My Account > Videos > Uploaded.

Step 3

Click the Manage Video button for the video you want to re-upload.

The Upload Video page for that video appears.
Step 4

In the Add Video area, click Browse.

Step 5

Navigate to the video and click Open.

Step 6

Save the video as a draft or republish the video. The video will be re-processed by the Cisco MXE and
the Pulse features available when the video is published.

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Procedures

Jump to a Chapter
Procedure
Step 1

Click the Chapters tab.

Step 2

Click a chapter in the list to jump to that point in the video.

Watch Slides
Procedure
Step 1

Click the Slides tab.

The slides appear on the tab. They will change automatically as the video plays.
Step 2

To go through the presentation manually, use the scroll bar to see additional slides.

Step 3

Double-click a slide to jump to that point in the video.

Step 4

If the slides are difficult to read, hover your mouse over the slides and click the popout button (

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Procedures

Read a Transcript
Transcripts are text files that are uploaded by the video author. They are not synchronized with the video
and you cannot use them to navigate through the video.
Procedure
Step 1

Click the Transcript tab.

Step 2

To search the transcript, enter a word or phrase in the Find field and click go. You can continue searching
through the transcript by clicking the Next and Previous buttons.

Note
Step 3

Searching the transcript does not navigate you through the video.

Click the Hide arrow at the end of the search bar to hide it. You can expand it again later if needed.

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Procedures

Download Files
Procedure
Step 1

Click the Files tab.

Step 2

Click a file name to download the file.

Note

You cannot right-click (Windows) or Ctrl-Click (Mac OS X) a file to download it.

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Troubleshooting

Troubleshooting
When I download an attached Microsoft Word, PowerPoint, or Excel file from the Files tab, the saved file has a
.zip extension instead of a .docx, .xlsx, or .pptx extension.

This can occur when you download a .docx, .xlsx, or .pptx file from Cisco Show and Share using
Microsoft Internet Explorer 8.
To fix the problem, simply change the .zip file extension to the correct file extension after downloading
the file.
The aspect ratio of my embedded Flash video is not maintained on the web page.

To preserve aspect ratio, the Flash embed code requires width and height values for object classid and
embed src.
My embedded video appears as a black box on the web page.

This can have several causes.
1.

First use the same web browser you used to access the web page with the embedded video to access
Cisco Show and Share. If you receive a security warning, follow the steps for your browser to accept
the security certificate. Then try to access the page with the embedded video again.

If you did not receive a security warning, this may be caused by opening the HTML page with the
embedded video as a file rather than a web page (for example, double-clicking the HTML document
in your file system). The HTML page must be served by an HTML server for the embedded video
to show correctly.
You can determine whether or not you opened the HTML page as a file by looking at the address bar
in your web browser. If you see a standard file path, such as c:\documents\example\index.htm,
rather than a URL, such as http://example.com/example/index.htm, then you opened the HTML
page as a file rather than a web page served by an HTML server.

When I click on an embedded video to play it, it disappears.
When I click on and embedded video to play it, I receive the message “Windows media plugin not installed click
here to install.”

This occurs on Mac OS. The video you are trying to play is in a Windows media format and playback is
not supported on your OS.
The bottom of my video is cut off.

This may happen with some videos that are played back with the Quicktime plugin.
When I use my browser to zoom in during video playback, the video player controls disappear behind the video.

For the best viewing experience, we recommend that you use the video player controls for video
playback. To increase the size of the video, use the fullscreen playback button.
I cannot fast forward, rewind, or use the play head to skip ahead or go back.

There are several possible causes for this:
•

The video is not hosted on a streaming server. When a video is not hosted on a streaming server, it
is supplied to you by “progressive download”. In this case, the video starts playing while it is still
downloading. You cannot fast forward past the point of where the download is reached.

•

You are watching a .wmv video. The Windows media plugin for Firefox doe not allow you to use
the fast forward, rewind, or play head to move around the video. If you are using the Internet
Explorer browser, you can use the play head to move forward and backwards in the video.

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Troubleshooting

I receive a security warning in my browser when I try to add a comment.

This can happen if the system administrator or the video publisher has prevented anonymous comments
for the video and you are not yet logged into the system. This warning is not harmful. To continue, accept
the certificate, log into the system, and then leave your comment.
There is a delay when I try to replay a video.

Trying to replay an FLV video right after it finishes can result in a 20-40 second delay before it starts
again.
I do not see the 720p option for the video I am watching

The different resolutions available depend on several factors:
•

The original resolution of the video being uploaded. If the resolution was below 720p, a 720p
version will not be created for it.

•

The system settings. Your system administrator may not have enabled that resolution.

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CH A P T E R

Edit Video
Revised: November 2013

Cisco Show and Share includes a built-in video editor to help you add polish to your recorded and
uploaded videos. With the video editor, you can:
•

Trim out unwanted parts of the video.

•

Divide your video into chapters.

•

Insert animated transitions between chapters.

•

Synchronize a slide show with your video.

•

Choose a new thumbnail for your video.

•

Make speaker assignments for unrecognized speakers.

•

Remove incorrect Pulse keywords.

Visit the following topics to learn more about the capabilities of and how to use the Cisco Show and
Share video editor:
•

About Video Editing, page 5-1

•

Limitations and Restrictions, page 5-2

•

Procedures, page 5-3

•

Troubleshooting, page 5-16

About Video Editing
The Cisco Show and Share built-in video editor is nonlinear and nondestructive.
This type of editing does not actually change the original material in any way. Instead, it adds markers
and pointers to information that accompanies video frames during playback.

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Limitations and Restrictions

Limitations and Restrictions
•

The Cisco Show and Share editor does not support the editing of Windows media (WMV, WMA,
ASF, ASX) files. You need to edit those files outside of Cisco Show and Share using editing software
that supports those formats.
Table 5-1 lists the files types and extensions that are editable or not editable in the Cisco Show and
Share Editor.

Table 5-1

Format

Video Format Editing Support

File
Extensions Notes

Windows .wmv
Media
.wma
.asf
.asx

Not editable within Cisco Show and Share.

Adobe
Flash
video

.flv

Editable within Cisco Show and Share.

MPEG4
Part 10/
H.264

.mp4
.m4v

Editable within Cisco Show and Share.

•

You cannot edit Flash or MPEG4 videos that are referenced by URL rather than uploaded.

•

For your edits and slide synchronization to appear, the video files must be served from a Flash
streaming server.

•

If the Pulse feature set or mobile application access is enabled, video clipping and splitting are
disabled. When video splitting is disabled, the Add Transitions drawer will not appear in the editor.
However, you can still add slide synchronization and chapters and change the thumbnail.

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Procedures

Procedures
1.

Open a Video to Edit, page 5-3

Edit Your Video, page 5-4

Open a Video to Edit
Procedure
Step 1

Choose My Account > Videos > Uploaded.

Step 2

Hover your mouse over the row for the video you want to edit and click Edit Video.

Note

To edit a published video, you must first click Manage Video and then Save As Draft. This creates a
draft version of the video in addition to the published version. The original published version remains
available to viewers until you publish the new draft.
Cisco Show and Share opens its video editor and loads your video. The image below shows the video
editor when the Pulse feature set is enabled.

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Edit Your Video
You can edit video with Cisco Show and Share. More specifically, you can:

Tip

•

Trim Your Video, page 5-5

•

Create Chapters Within Your Video, page 5-6

•

Add Transitions Between Segments, page 5-7

•

Synchronize Slides to Your Video, page 5-8

•

Change the Video Thumbnail, page 5-10

•

Label Speakers, page 5-11

•

Delete Keywords, page 5-15

Click Save often while editing your video to save your work in progress.

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Procedures

Trim Your Video
The option to trim and split your video is not available if the Pulse feature set or mobile application
access is enabled.
Procedure
Step 1

Click Play ( ) to start watching your video.

Step 2

Click Pause ( ) when your video reaches the start of the segment you want to delete.

Step 3

Click Delete a Segment (

New elements appear on and around the timeline.

Step 4

Step 5

To mark and delete a segment, do the following.
a.

Drag the markers (

) left or right along the timeline to mark the area to delete.

Preview what you have marked ( ).

Delete what you have marked ( ) or cancel the deletion ( ). Do not move the play head yet, you
might want to add a transition effect to this spot to tie together the two parts of the video.

(Optional) To add a transition effect:
a.

Click Split the Video to split the video at the point where you trimmed it.
The two segments of the video appear in the segment browser below the video.

Step 6

Click the transition placeholder between the two segments.

Open the Transitions drawer and click Add for the transition you want to add. See Add Transitions
Between Segments, page 5-7, for more information about transitions.

Click Save.

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Procedures

Create Chapters Within Your Video
Procedure
Step 1

Click the Add Chapters drawer on the right to open it if it is closed.

Step 2

Click Play ( ) to start watching your video.

Step 3

Click Pause ( ) when your video reaches a point where you want to add a chapter.

Tip

You can also drag the play head to the desired point on the timeline.

Step 4

Use the Chapter Name field to enter a title for the chapter.

Step 5

(Optional) Use the Chapter Description field to enter more detailed information for the chapter.

Step 6

Click Add.
Cisco Show and Share adds a chapter marker ( ) to the timeline, where you paused the playback
head ( ).

Note

The chapter marker may appear at the previous or next whole second rather than the location of
the play head where the video was paused (for example, the marker may appear at 4 seconds
rather than 3 seconds). This happens if when you pause the video between the second marks. The
marker is placed at the next whole second if the video is paused at x.5 seconds or greater, and at
the displayed whole second if it is paused at under x.5 seconds.

You can do the following with the chapter marker:

Step 7

•

You can hover your mouse pointer over the chapter marker to see information about the chapter.

•

You can click the delete icon ( ) the chapter summary to remove the chapter.

•

You can drag the chapter marker to move it to a new place on the timeline.

Click Save.

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Procedures

Add Transitions Between Segments
The option to add transitions between two parts of your video is not available if the Pulse feature set or
mobile application access is enabled.
Procedure
Step 1

If your video does not have separate segments, move the play head to the place in your video where you
want to add a transition and click Split the Video.
The two segments appear in the segment browser below the video. A transition placeholder appears
between them.

Step 2

Click a transition placeholder in the segment browser to choose it.

Step 3

Open the Add Transitions drawer if it is closed.

Step 4

Mouseover any transition in the drawer to see its effect animated.
These are the transition effects.

Wipe right. Wipe left.

Step 5

Wipe
down.

Spin out,
then in,
then out.

Spin out.

Diagonal
wipe left.

Diagonal
wipe right.

Dilate.

Fade.

Sweep.

Click the Add button above a transition effect to use it.

Tip

Step 6

Wipe up.

If you choose the wrong transition effect by mistake, you can drag it from the segment browser
to the trash can. Then, simply choose another effect.

Click Save.

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Procedures

Synchronize Slides to Your Video
Procedure
1.

If you did not upload slides when you initially uploaded or recorded the video, see Upload Slides.

After you have uploaded your slides, synchronize them to the video. See Synchronize Slides

Upload Slides
To add slides to your video package, export your slide deck as a series of sequentially numbered JPEG
images. Then, collect these images together in a compressed ZIP archive.

Tip

For best results, export your slides using the following dimensions:
— If your viewers mostly use the default slide window: 360x270 pixels
— If your viewers mostly use the resizable “tearoff” slide window: 800 x600 pixels.
Procedure

Step 1

Open the Slides drawer.

Step 2

Click Add Slides.

Step 3

Browse to the individual .jpg files or to the .zip file that contains your slides. If you are uploading
individual .jpg files, you can select multiple files in the dialog box.

Step 4

Click Open.
The slides appear in the slide drawer.

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Synchronize Slides
Procedure
Step 1

Open the Add Slides drawer if it is closed.

Step 2

You can use the zoom slider at the top of the drawer to resize your slides for better legibility.

Step 3

Move the play head on your video to where you want to add the slide, and then click Add on the slide
you want to synchronize to that location.

Tip

You can play your video and hover your mouse over the next slide you want to add. Click Add when the
play head gets to the place where you want the slide to appear. This way you can quickly add slides
without pausing the playback.

Step 4

Repeat for each slide in the slide deck.

Step 5

Click Save.

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Change the Video Thumbnail
By default, Cisco Show and Share assigns a thumbnail according to the following rules:
If your video is ...

It uses this frame for the thumbnail...

less than 3 seconds long

0 seconds

Between 3 and 8 seconds long

4 seconds

8 seconds or longer

8 seconds

If you have a video that is longer than 8 seconds, but the title shot only lasts for 5 seconds, the
automatically generated thumbnail may not contain your video title. Or, if you recorded a message, the
system may have captured an unflattering facial expression for the thumbnail. Use this procedure to
correct the situation.
Procedure
Step 1

Open the Advanced Options drawer if it is closed.

Step 2

Move the playback head to the frame you want to use as the thumbnail.

Step 3

Click Save Thumbnail.

Step 4

Click Save.

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Edit Video
Procedures

Label Speakers
When the Pulse feature set is enabled, the Pulse speaker identification engine attempts to identify the
speaker in a video. It does this by comparing the voice print with those of previously identified speakers.
If the Pulse engine cannot identify the speaker, it assigns the voiceprint a generic label, such as
Speaker 1.

How to Label Unidentified or Guest Speakers in a Video

If ...

Then, Edit the Video and ...

A speaker is unidentified

•

Use the Label Unidentified Speakers workflow to
assign a speaker name.

Note

The speaker name must be from users that are
already present within Cisco Show and Share.

•

If the speaker is not present in Show and Share, use
the Label Guest Speakers workflow to create and
assign a guest speaker name.

One speaker is labeled as multiple speakers Use either the Label Unidentified Speakers or the Label
Guest Speakers workflow to assign the same name to the
multiple speakers. Play the video. The speaker names are
merged during video playback.
Multiple speakers are labeled as one
speaker

Use the Label Guest Speakers workflow to assign a
speaker name in the First field and a second speaker name
in the Last field.
Note

A speaker is labeled incorrectly and the
correct name is unknown

Use the Label Guest Speakers workflow to create a guest
speaker named Unknown speaker and assign this name to
the speaker.
Note

Music is labeled as a speaker

Add two e-mail addresses in the Email field,
separated by a comma.

Leave the e-mail address field empty.

Use the Label Guest Speakers workflow to create a guest
speaker named Nonspeech and assign this name to the
speaker.
Note

Leave the e-mail address field empty.

Guidelines and Limitations
•

For appliances running Release 5.3 and earlier, you can only assign unidentified speaker names from
the users that are already present within Cisco Show and Share.
For appliances running Release 5.3.7 and later, if you have a guest speaker from outside of your
organization and that person does not have a Cisco Show and Share account, you can assign that
person’s name as a guest speaker.

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Procedures

•

If you assign a new speaker name to a previously-identified speaker, that change will appear in all
future video uploads. However, it will not change the speaker label for existing videos unless that
video is re-uploaded and processed by the Pulse engine.

•

Videos uploaded before the Pulse feature set was enabled will not contain speaker identification.
You need to re-upload the video for it to be processed by the Pulse engine.

•

Sometimes the same speaker can be labeled as two different speakers, or a previously identified
speaker fails to be identified. This can happen when the audio quality differs between videos or
video segments. Simply assign the same name to the two different speakers or to the unidentified
speaker. The more samples you have of a speaker’s voice, the more accurate the system becomes.

Label Unidentified Speakers
Procedure
Step 1

Choose My Account > Videos > Uploaded.

Step 2

Hover your mouse over the row for the video you want to edit and click Edit Video.

Step 3

Open the Speakers drawer if it is closed.
The list of speakers identified in the video appears. The color codes assigned to the speaker appear in
the timeline where that speaker was identified.

Step 4

Click Name next to the speaker you want to identify.
The Assign Speaker Name dialog box appears.

Step 5

Use the page controls at the bottom of the dialog box or the search field above the name list to find the
user that you want to assign.

Step 6

Click the username and then click Select.

Step 7

Click Rename the voiceprint in the confirmation dialog box.

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The voiceprint in the current and any future uploaded videos is identified with the name you selected.

When you view the video in the Video Playback page, the speaker identification appears on the Pulse tab.

Step 8

Repeat this procedure for each speaker you need to identify.

Step 9

Click Save.

Label Guest Speakers
For appliances running Release 5.3.7 and later, if the speaker is not a user that is already present within
Cisco Show and Share, you can label that speaker’s name as a guest speaker from outside of your
organization.
Guidelines and Limitations
•

If you label a guest speaker, that change will appear only for the existing video. If the video is
uploaded again and processed by the Pulse engine, you will need to re-label the guest speaker.

•

Videos uploaded before the Pulse feature set was enabled will not contain speaker identification.
You need to re-upload the video for it to be process by the Pulse engine.

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Procedures

Procedure
Step 1

Choose My Account > Videos > Uploaded.

Step 2

Hover your mouse over the row for the video you want to edit and click Edit Video.

Step 3

Open the Speakers drawer if it is closed.
The list of speakers identified in the video appears. The color codes assigned to the speaker appear in
the timeline where that speaker was identified.

Step 4

Click Name next to the speaker you want to identify.
The Assign Speaker Name dialog box appears.

Name

Add new speaker

— —

Assign Speaker Name

Step 5

Click Add new speaker.

Step 6

Enter the first and last names. Optionally, you can add an e-mail address.

Step 7

Click Next.

Step 8

Verify the information and then click Finish.
When you view the video in the Video Playback page, the speaker identification appears on the Pulse tab.

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Step 9

Repeat this procedure for each speaker that you need to identify.

Step 10

Click Save.

Step 11

Click Exit.

Tip

Changes take effect when you publish the video.

Delete Keywords
For appliances running Release 5.3.7 and later, you can remove incorrect Pulse keywords on a
video-by-video basis.
Guidelines and Limitations
•

If you delete keywords, that change will appear only for the existing video. If the video is uploaded
again and processed by the Pulse engine, you will need to delete the keywords again.

•

Keywords are also deleted from the Cisco Show and Share search functionality.

Procedure
Step 1

Choose My Account > Videos > Uploaded.

Step 2

Hover your mouse over the row for the video you want to edit and click Edit Video.

Step 3

Open the Keywords drawer if it is closed.
The list of keywords identified in the video appears. The color codes assigned to the keywords appear in
the timeline where that speaker was identified.

Step 4

Check the check boxes next to the keywords that you want to remove from this video.

Note

You cannot undo keyword deletion.

Step 5

Click Save.

Step 6

Click Exit.

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Troubleshooting

Troubleshooting
My edits do not appear when I play the video back after publishing. Why weren’t they saved?

Cisco Show and Share uses nondestructive editing. This means that instead of changing the actual video,
Cisco Show and Share inserts markers and pointers to indicate the changes. This type of editing requires
the video to be served from a Flash streaming server. If the videos are stored on the Cisco Show and
Share server itself, they will be served from a Flash streaming server.
However, quite often the video source is actually stored and served from an external server dedicated to
storing large quantities of video files. If the video is being served from another type of server, for
example a simple web server, then the edits that you make will not appear during playback. If you
experience this problem, contact your system administrator for more information about the type of server
being used for the videos.
Where do I go to change the keywords for the Pulse keyword identification feature?

Viewers and Authors cannot add keywords to the Pulse keyword identification engine. Your Cisco MXE
administrator is responsible for maintaining the list.

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Publish Your Video
Revised: November 2013

After you have uploaded or recorded a video and made any edits, the final task you have is to publish it.
Before you publish your video, you can:
•

Update the title, description, and tags.

•

Assign it to categories.

•

Choose who can see it.

•

Disable page options (comments, ratings, tags, and sharing) individually.

•

Link to related videos.

•

Schedule exactly when it should become visible to other users.

•

Schedule exactly when it should be archived (hidden from other users).

Procedures
Follow these steps to publish your video. Only the fist and last steps are mandatory; the other steps are
optional items you can perform before publishing your video.
1.

Access the Publish Your Video Page, page 6-2

(Optional) Edit the Video Summary, page 6-4

(Optional) Restrict Viewer Access to the Video, page 6-4

(Optional) Disable Pulse Speakers and Keywords, page 6-7

(Optional) Add the Video to a Category, page 6-7

(Optional) Set the Video Interaction Options, page 6-9

(Optional) Add Related Videos, page 6-10

(Optional) Schedule Publication, page 6-11

Publish the Video, page 6-12

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Access the Publish Your Video Page
You can access the Publish Your Video page from several places within Cisco Show and Share:
Draft Videos

Go to: My Account > Videos > Uploaded. Click Publish.

Upload a Video

Click Go to Publish Page.

Record a Video

Click Go to Publish Page.

Draft Live Event

Go to: My Account > Videos > Live Events. Click Publish.

Video Approver

Go to: My Account > Action Items and Requests. Click Publish.

The Publish Your Video page appears.

Video Summary. See Edit the Video Summary, page 6-4, to change this information.

Page Permissions. See Add the Video to a Category, page 6-7, Restrict Viewer Access to the Video,
page 6-4, and Set the Video Interaction Options, page 6-9, to change this information.

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Procedures

Add Related. See Add Related Videos, page 6-10, to add related videos.

Scheduling. See Schedule Publication, page 6-11, to schedule when your video should be available
to viewers.

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Procedures

Edit the Video Summary
This is an optional step in publishing your video.
Procedure
Step 1

Expand the Video Summary drawer.

Step 2

Click Edit.
The Title, Description, and Tags fields become editable.

Step 3

Enter the new information in the fields. When entering more than one tag, separate the tags with a space.

Restrict Viewer Access to the Video
This is an optional step in publishing your video. When you restrict access to a video, it will no longer
appear on the Home page. Instead, it will appear in the Private tab of the My Account > Videos page for
users that you give access to the video.

Note

Videos with restricted viewer access cannot be added as related videos.
You do not need to add yourself to the viewing privileges of videos that you upload. You are
automatically given privileges to those videos and the videos will appear on the Private tab on your My
Account page.
Procedure

Step 1

Expand the Page Permissions, Categories and Options drawer.

Step 2

Choose Allow only specific users to view this video.
The Group table appears.

Step 3

Click Select Group.
The Group Selector dialog appears.

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Step 4

Step 5

Step 6

To use one or more groups that you have created, do the following:
a.

Select the check box next to the group name. You can select more than one group.

Click OK.

To pick an existing public group, do the following. Public groups are groups that you or others have
created and have given permission for others to use and edit.
a.

Click the Public Groups tab.

Select the check box next to the group name. You can select more than one group.

Click OK.

To create a new group, do the following:
a.

Click Create New Group.
The Create New Group dialog appears.

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Type a name for your new group in the Name field. This field is required.

Type a description for your new group in the Description field. This field is required.

Select Allow others to edit this group if you want to make the group public.
Selecting this option allows other people to add and remove users from this group. They will also
be able to delete the group.
If you make the group public, it will not appear on the My Groups tab. Instead, it will appear on the
Public Groups tab.

Click Add New Users. You must add at least one user to the group to save the group.
The Select Group Users dialog appears.

Step 7

You can page through the list of users or use the search function to find the users to add. Select the
check box next to their name to include the user in the group.

Click Save to close the Select Group Users dialog box.

Click Save Group to close the Create New Group dialog box.

Select the check box next to the group name. You can select more than one group.

Click OK.

To remove a group from the Group table, click the trash can icon next to the group. To disable viewing
restrictions (and make the video public), select Allow all users to view this video.

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Procedures

Disable Pulse Speakers and Keywords
For appliances running Release 5.3.7 and later, you can disable Pulse Speakers and Keywords on a
video-by-video basis if the Pulse feature is enabled globally.
You cannot enable or disable a feature for a video if the system administrator disabled it globally.
Procedure
Step 1

Expand the Page Permissions, Categories and Options drawer.

Step 2

Select Do not Display Pulse Speakers and Keywords.

Step 3

Choose Save and Preview or choose Publish.

Add the Video to a Category
Procedure
Step 1

Expand the Page Permissions, Categories and Options drawer.

Step 2

Click Categorize my video.

Step 3

Click Select Category.
The category picker appears.

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Step 4

Click Expand All to list the available categories or click the triangle icon to the left of a category to
expand only that category.

Step 5

Check the check box for each category that you want to use. Uncheck any check boxes, as needed, for
categories that you prefer not to use.

Step 6

Click OK to confirm your choices and close the Category Picker.

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Set the Video Interaction Options
You can disable specific interaction features, such as the ability to comment on a video, on a
video-by-video basis if those features have been enabled globally.
You cannot enable a feature for a video if the system administrator has disabled it globally.
Procedure
Step 1

Expand the Page Permissions, Categories and Options drawer.

Step 2

Disable specific features for this video:
To Disable...

Select

Comments (general and timeline)

Do not allow comments

Anonymous comments

Do not allow anonymous users to comment on this video
Selecting this option forces users to log in if they want to
leave a comment.

Ratings

Do not allow this video to be rated
When sorted by rating, videos with ratings disabled appear
higher in the video list than videos with no ratings (a rating
of 0).

Tags

Do not allow tagging
Viewers will be unable to add additional tags. You can still
add tags in the video properties.

Video sharing

Do not display embedded video code
This will prevent viewers from being able to embed the
video in a web page. They will still be able to share the video
through e-mail or by posting a link to the video.

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Add Related Videos
Note

Videos with restricted viewer access cannot be added as related videos.
Procedure

Step 1

Expand the Add Related drawer.

Step 2

To have Cisco Show and Share automatically choose related videos, choose the Select Automatically
option. Related videos are chosen based on the tags and categories they have in common with the video
you are publishing.

Step 3

To choose the related videos manually:
a.

Select Let me choose.

Click Add.
The video Browser appears.

Browse through the list using the page controls at the bottom of the Video Browser or search for
videos using the Search box. Search looks for the term in video titles, descriptions, tags, and author
attributes.

Select the check box to the left of the videos you want to include in the Related Videos list.

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Procedures

Click OK.

Schedule Publication
By default, videos are published immediately after you click Publish. You can schedule videos to publish
at a later date and time. You can also specify a date and time when the video should no longer be
available to viewers (however, it will still appear on your Uploaded video tab on the My Account page).
Procedure
Step 1

Expand the Scheduling drawer.

Step 2

To schedule a date and time for the video to appear:

Step 3

Choose At a scheduled time.

Click in the date box and select a date from the calendar that appears.

Use the drop-down lists to schedule a specific time.

(Optional) To schedule a date and time when viewers should no longer be able to access the video:
a.

Check the Archive this video check box.

Click in the date box and select a date from the calendar that appears.

Use the drop-down lists to schedule a specific time.

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Publish the Video
After setting any optional video attributes, publish your video.
Procedure
Step 1

(Optional) Click Save and Preview to save your video as a draft and go to the video preview page.

Step 2

Click Publish.

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CH A P T E R

Create, Add, and Manage Videos
Revised: November 2013

Topics in this section describe ways that you can contribute video and supplemental files to your
Cisco Show and Share community.
•

Prerequisites, page 7-1

•

About Video Uploads, page 7-1

•

Procedures, page 7-2

•

Reference, page 7-11

•

Troubleshooting, page 7-15

Prerequisites
You must sign-in to Cisco Show and Share and have Video Author privileges to record or upload video.
To record video in Cisco Show and Share, you must have a video capture device built in or attached to
your computer. To record audio, you must have a microphone built in or attached to your computer.

About Video Uploads
When you upload a video to Cisco Show and Share, one of two things happens:
1.

The video is uploaded to Cisco Show and Share in its native format and served back to viewers in
that form.

The video is sent to a Cisco MXE to be transcoded into a common format, in this case the .mp4
format, and is served back to viewers in that format. This format is also compatible with the Cisco
Show and Share video editor, which enables you to synchronize slides with the video.

The Cisco MXE also enables the Cisco Show and Share mobile application support, the Pulse keyword
and speaker identification features, and the ability to select different resolutions when viewing videos.
Having a Cisco MXE integrated with your Cisco Show and Share system also enables additional upload
formats.
To tell which type of system you have, check the status of the video after uploading it. If the status starts
with the word Processing, then you have a Cisco MXE integrated with your Cisco Show and Share and
the additional file formats and benefits are available to you.

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Procedures

Procedures
Adding a video to Cisco Show and Share is accomplished in three easy steps:
1.

Record, Upload, or Link a Video, page 7-2

Add Supplemental or Downloadable Files to a Video, page 7-9

Save or Publish Your Video, page 7-11

Record, Upload, or Link a Video
You can add video to Cisco Show and Share in one of two ways:
•

Use a Webcam to Record Video from Your Computer, page 7-2

•

Upload a Video File, page 7-5

•

Link to a Video File, page 7-7

Use a Webcam to Record Video from Your Computer
We support many built-in and external webcams and microphones so that you can record video easily.

Note

When you use this method, Cisco show and Share encodes your video at a resolution of 320 x 240, with
a 400 kbps bitrate.
If your system has the Pulse features enabled, videos recorded in Cisco Show and Share will be
transcoded by the Cisco MXE. Pulse keyword and speaker identification will be available for them and
they will be viewable in the Cisco Show and Share mobile application.
Before You Begin

Exit from all open software except your browser. This makes memory and network bandwidth available
for video capture and data transfer.
Procedure
Step 1

Open the Record a Video page:
•

Navigate to the Home page and then choose Add Video > Record a Video.

•

Navigate to the My Account page and then click Record Video.

If you are not logged-in to Cisco Show and Share, you will be prompted to log in. The Record a Video
page appears.

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Procedures

Step 2

Click Allow in response to the Camera and Microphone Access prompt.

This prompt allows Cisco Show and Share to temporarily use your webcam and microphone. To protect
your security and privacy, this permission expires when you leave this page or close your browser. Until
you respond to this prompt, you cannot do anything else on the Record a Video page.

Tip

Step 3

If you do not see the Camera and Microphone Access prompt, confirm that your computer
hardware and software meet all requirements. See http://cisco.com/go/dms/releasenotes. If you
are recording from Mac OS X, you may need to reset the zoom setting in your browser by
pressing Command+0.

Enter a title for your video in the Title field.

This title identifies the video that your webcam will record and any supplemental or downloadable
files — such as slides or a text transcript — that you might later package together with it.
Step 4

(Optional) Enter a description for your video in the Description field.
The description you enter appears on the Info tab of your video on the Video Playback page. The
Description field supports a small subset of HTML that you can use to format the text. See HTML
Supported by the Description Field, page 7-12, for more information.

Step 5

(Optional) Enter tags for your video in the Tags field. You can enter more than one tag for your video.
Separate multiple tags with a space.

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Procedures

Step 6

If you have more than one video or audio device attached to you computer, select the ones you want to
use for this session from the Video Device and Audio Device drop-down lists in the Capture Settings
drawer.
After a few seconds, your webcam should be activated and you should see yourself in the preview
window. If you do not see yourself, try choosing a different device.

Step 7

Click Start Capture. Pause for a few seconds, then begin to speak.

Note

If your recording lasts for 90 minutes, you are given notice that the recording will automatically
shut off. You can cancel the warning and continue recording for longer than the 90 minutes.

While recording, you can do the following:
•

Click Pause to pause the recording.

•

Click Continue to resume recording.

•

Click Start Over to erase the current recording and start again.
If you make a mistake while recording, it might not be necessary to start over. If video editing is
enabled for your implementation of Cisco Show and Share, You can use Cisco Show and Share’s
editing tools to edit out the mistake. Simply pause for a second and then re-record the part where
you made the mistake.

Step 8

Click Pause when you are ready to save your video.

Step 9

(Optional) Click Download a local copy of this video to save a copy of the video locally. The dialog
boxes and download location depend upon the browser you are using.

Step 10

Now you can add additional content to the video or save and publish your video. See the following topics
for more information:
•

Add Supplemental or Downloadable Files to a Video, page 7-9

•

Save or Publish Your Video, page 7-11

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Procedures

Upload a Video File
You can upload and publish video files that use supported formats and filename extensions.
Table 7-1 shows the audio and video formats supported for upload to Cisco Show and Share. If you have
a Cisco MXE integrated with Cisco Show and Share, additional upload formats are available in addition
to the standard supported formats.
Table 7-1

Supported Audio/Video Upload Formats

Standard Supported Formats

Additional Supported Formats With a
Cisco MXE

Video Formats

.wmv
.wma
.asf
.asx
.flv
.mp4
.m4v

.3g2
.3g
.avi
.mov
.mp4v
.mpg
.mxf
.qt
.arf (WebEx recording)1

Audio Formats

.mp3

—

1. Requires a Cisco MXE 3500 running Release 3.3 software.

Note

In this release, Windows Media on the Macintosh platform is available only with a Windows emulator.

Note

When you upload a video for transcoding by using an iPhone or iPad, the Cisco MXE 3500 transcodes
the file in the lowest resolution setting. This is because the iPhone or iPad application compresses the
video on the client side to a lower resolution. The uploaded video causes Cisco Show and Share to
automatically request the low resolution version from the Cisco MXE 3500. For best results, you should
upload the video by using a PC.
Limitations and Restrictions

The maximum file size you can upload is 2 GB.
Procedure
Step 1

Open the Upload Video page:
•

Navigate to the Home page and then choose Add Video > Upload a Video.

•

Navigate to the My Account page and then click Upload Video.

If you are not logged-in to Cisco Show and Share, you will be prompted to log in. The Upload a Video
page appears.

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Step 2

Enter a title for your video in the Title field.

This title identifies the video and any supplemental or downloadable files — such as slides or a text
transcript — that you might later package together with it.
Step 3

Step 4

(Optional) Enter tags for your video in the Tags field. You can enter more than one tag for your video.
Separate multiple tags with a space.

Step 5

Expand the Add Video drawer.

Step 6

Click Browse. Browse to the local video file and click Open.

Step 7

(Optional) If you are uploading a .wmv file, and the system administrator has enabled this feature, an
additional checkbox appears. If your .wmv file contains embedded closed captioning or slide
synchronization, and you want to preserve them, check this checkbox.
This option is only available for Windows media files. And it only appears if the system uses Cisco MXE
to transcode video and if the system administrator has allowed bypassing the conversion of Windows
media files.
If you selected a Windows media file, and it contains closed captioning or built-in slide synchronization
(added outside of Cisco Show and Share), selecting this checkbox preserves your closed captioning or
slide synchronization points. If you do not check the checkbox, and your system automatically
transcodes videos on upload, the video is converted to .mp4 format and any embedded closed captioning
is lost.

Step 8

Now you can add additional content to the video or save and publish your video. See the following topics
for more information:
•

Add Supplemental or Downloadable Files to a Video, page 7-9

•

Save or Publish Your Video, page 7-11

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Procedures

Link to a Video File
Instead of uploading a file, you can link to a file that resides on another server. When you link to a file
on another server, that file remains on and is served from that server.
Table 7-2

Server Types Supported for External Linking

File
Extensions Notes

HTTP

MMS

RTMP

RTSP

Link Source

Windows
Media

.wmv
.wma
.asf
.asx

Decoded and played by the Windows Media plug-in.

Adobe Flash
video

.flv

Decoded and played by the Adobe Flash plug-in.

MPEG4
Part 10/H.264

.mp4
.m4v

Decoded and played by the Adobe Flash plug-in.

Format

Note

In this release, Windows Media on the Macintosh platform is available only with a Windows emulator.
Guidelines and Limitations
•

You cannot edit files that are linked to from external servers.

•

Pulse features are not available for externally linked files becasue they are not processed by the
Cisco MXE.

•

Externally linked files will not be available through the mobile application.

Procedure
Step 1

Open the Upload Video page:
•

Navigate to the Home page and then choose Add Video > Upload a Video.

•

Navigate to the My Account page and then click Upload Video.

If you are not logged-in to Cisco Show and Share, you will be prompted to log in. The Upload a Video
page appears.

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Procedures

Step 2

Enter a title for your video in the Title field.

This title identifies the video and any supplemental or downloadable files — such as slides or a text
transcript — that you might later package together with it.
Step 3

Step 4

(Optional) Enter tags for your video in the Tags field. You can enter more than one tag for your video.
Separate multiple tags with a space.
a.

Expand the Add Video drawer and click link your video by adding a video URL.
The fields for linking to a URL appear.

Step 5

Enter a video URL in the URL field.
This URL must be to an actual video file, not to a web page that contains a video. For example, you
cannot point to a YouTube page and have the video appear in Cisco Show and Share.

Step 6

(Optional) Add a duration for the video in the Duration field.
This allows Cisco Show and Share to accurately display the length of the video and progress through the
video.

Step 7

Click Save URL.

Step 8

Now you can add additional content to the video or save and publish your video. See the following topics
for more information:
•

Add Supplemental or Downloadable Files to a Video, page 7-9

•

Save or Publish Your Video, page 7-11

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Procedures

Add Supplemental or Downloadable Files to a Video
•

Add Slides to a Video, page 7-9

•

Add a Text Transcript to a Video, page 7-10

•

Add Downloadable Files to a Video, page 7-10

Add Slides to a Video
To add slides to your video package, export your slide deck from your slide software as a series of
sequentially numbered JPEG images. Then, collect these images together in a compressed ZIP archive.

Tip

Step 1

Expand the Add Optional Files drawer.

Step 2

Under Slides, click Browse.

Step 3

Browse to the individual .jpg files or to the .zip file that contains your slides. If you are uploading
individual .jpg files, you can select multiple files in the dialog box.

Step 4

Click Open.

Step 5

(Optional) Click Sort all slides by file name to cause them to be sorted in alphanumeric order in the
slide chooser window.
Tip

Later, you can use the video editor to synchronize the playback timing of your slides and video.
See Synchronize Slides to Your Video, page 5-8. This is available for Flash videos only.

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Procedures

Add a Text Transcript to a Video
Transcripts are simple text files that contain the text of your video. You need to create them manually.
Cisco Show and Share does not create them for you.
If you are saving your transcript as text from a word processing application, choose UTF-8 as the output
encoding. If you do not, certain formatting, such as curly quotation marks and apostrophes, may not
appear correctly in the transcript tab. Also, Do not add extra returns between paragraphs in your text file.
It will result in large gaps between the paragraphs on the Transcripts tab.
Procedure
Step 1

Expand the Add Optional Files drawer.

Step 2

Under Text Transcript, click Browse.

Step 3

Select your text transcript file and click Open.

Add Downloadable Files to a Video
You can upload any number of additional files to your video, such as a presentation, a PDF file, or
downloadable media files, to your video. Additionally, you can add links to files that are hosted on
another server, such as a web server.

Note

Some browsers will automatically play attached media files when they are clicked on. When uploading
an audio or video file for viewers to download, create a .zip archive of the video first, and then upload
the .zip file.
Limitations and Restrictions

Remote files that you link to must be available through HTTP or HTTPS.
Procedure
Step 1

Expand the Add Optional Files drawer.

Step 2

To upload a file from your computer:

Step 3

Step 4

Under Downloadable Files, click Browse.

Navigate to the file you want to upload.

Click Open.

To add a link to a file hosted on another server:
a.

Under Downloadable Files, click add URLs to externally hosted files.

Enter the URL of the file.

Click Save URL.

Repeat the above steps for each file you want to attach or link to.

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Reference

Save or Publish Your Video
Once you have recorded or specified the video to upload, added your video information, and attached
any supporting files, it is time to save or publish your video.
•

If you are going to edit your video, or make some changes later, click Save as Draft.

•

If you want to publish your video, either immediately or at some point in the future, click Go to
Publish Page.

If the approval workflow is enabled for Cisco Show and Share, the Go to Publish Page button is
replaced by a Submit for Review button.

Note

•

To leave without saving or publishing your video, click Cancel. The video will not be saved to Cisco
Show and Share.

If you have a Cisco MXE integrated with Cisco Show and Share, it will move to a “processing” state
while the Cisco MXE transcodes and, optionally, applies the Pulse features. The time spent in this state
can depend upon several factors, including the number of videos being processed and whether or not the
Pulse features have been enabled. It can take up to several times the length of the video to process.

Reference
•

About Video Status, page 7-11

•

HTML Supported by the Description Field, page 7-12

•

FAQ, page 7-14

About Video Status
When you upload a video, you are returned to the My Account page. Typically, your videos will be in
the Draft or Published state. If your server is configured to have a Cisco Media Experience Engine
convert uploaded videos to a common format, you will see two additional states: Processing - Draft and
Processing - Publish. Table 7-3 describes each video status.
Table 7-3

Video Status Descriptions

Status

Description

Processing - Draft

An uploaded video has been submitted to a Cisco Media Experience Engine
for processing. It will be saved as a draft when processing is complete.

Draft

The video is saved as a draft. Only you can view the video.

Processing - Publish

An uploaded video has been submitted to a Cisco Media Experience Engine
for processing. It will be published when processing is complete.

Published

The video is published. Anyone with permission can view the video.

Failed

An uploaded video has been submitted to a Cisco Media Experience Engine
for processing but could not be processed. Click the information icon for more
information about the failure.

Approved

A video was submitted for publication but needed approval. It was approved.

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Reference

HTML Supported by the Description Field
The following HTML is supported in the Description field of videos:
HTML Element

Usage

Creates a hypertext link.
Supported Attributes
•

href (required)—Specifies the URL for the link. The URL must include http://.

•

target (optional)—Specifies the name of the target window to open the link in.
Use _blank to open the link in a new window or tab.

The links created are not underlined or colored. You must use the and
elements to manually underline and color your links.
Usage Example
See a sample video

Underlines text.
Example Usage
You should underline links to make them stand out.

Makes text italic.
Example Usage
See the Cisco Show and Share User Guide for more information.

Makes text bold.
Example Usage
Click Prepare to Publish to continue.

Inserts a paragraph. The line break for the paragraph does not happen before the
opening tag; the line break is inserted after the closing tag.
Supported Attributes

align (optional)—Specify the alignment of the paragraph. Valid values are left,
right, center, and justify. By default, paragraphs are left justified.
Example Usage
This is a paragraph
This is another

Inserts a line break. Note that you do not use a closing tag.
Example Usage
The next sentence is on a new line.
The next sentence.

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Reference

HTML Element

Usage

Creates a bulleted list.
Do not put each on its own line; put them all on one line. If put each
on its own line, you will end up with large gaps between the bulleted items.
Do not wrap the
entries with tags.
Example Usage

Item 1
Item 2
Item 3
Result
•

Item 1

•

Item 2

•

Item 3

Inserts an image in the Description field. The image must be hosted on a web server.

• src (required)—The URL of the image to be displayed. Must be a URL that
begins with http://.
•

align (optional)—The horizontal alignment of the image. Valid values are left
and right. The default value is left.

•

height (optional)—The height of the image, in pixels.

•

hspace (optional)—The amount of horizontal space that surrounds the image
where no text appears. The default value is 8.

•

id (optional)—The identifier for the image. Not really useful in Cisco Show and
Share.

•

vspace (optional)—The amount of vertical space that surrounds the image
where no text appears. The default value is 8.

•

width (optional)—Specifies the width of the image, in pixels.

Example

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Reference

HTML Element

Usage

Change the font. You can use the color, face, and size attributes.
Supported Attributes

You can use one or more of the following attributes:
•

color—Specify the text color. You must use hexadecimal (#FFFFFF) values.
Color names are not supported. There is a list of hexadecimal color codes here:
http://www.webmonkey.com/2010/02/color_charts/

•

face—Specify the font face. You can specify a comma-separated list of font
names--the first available font will be used. If a specified font face is not
available, a substitute font is used.

•

size—Specify the size, in points, of the font. You can also use relative sizes,
such as +4 or -3.

Example Usage
This Is A Large, Blue Heading

< textformat>

Lets you use a subset of paragraph formatting properties.
Supported Attributes
•

blockindent—Specifies, in points, the indentation from the left margin to the
text in the tags. All lines are indented.

•

indent—Specifies, in points, the indentation from the left margin to the first
character in the tags. Only the first line is indented.

•

leading—Specifies, in points, the amount of vertical space between lines.

•

leftmargin—Specifies, in points, the left margin of the paragraph.

•

rightmargin—Specifies, in points, the right margin of the paragraph.

FAQ
Q. Is there a limit to the duration of an uploaded video?
A. No, the limitation is in the amount of storage space your video server has. However, there is a file

size limitation of 2 Gb.
Q. Is there a limit to the duration of a video recorded in Cisco Show and Share.
A. No, the limitation is in the amount of storage space your video server has.
Q. Can I change the resolution of recorded video if I use an HD webcam?
A. No, the resolution for video recorded from a webcam is fixed at 320x240.

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Troubleshooting

Troubleshooting
I cannot click Allow in the Adobe Flash Player Settings dialog box when I try to record a video.

If the dialog box does not appear, confirm that your computer hardware and software meet all
requirements. See http://cisco.com/go/dms/releasenotes. If you are recording from Mac OS X, you may
need to reset the zoom setting in your browser by pressing Command+0.
If that does not work, or if the dialog box appears but you cannot click Allow, do the following:
1.

Navigate to a different page (such as the Home page).

Right click the page background and choose Settings from the context menu.
The Adobe Flash Player Settings dialog box appears.

Select the Allow radio button.

Check the Remember checkbox.

Click Close.

Return to the Record a Video page.

Why do boxes appear in my text transcript or video description?

This is caused by having special characters, such as curly quotes and apostrophes, in the source. This
typically occurs in transcripts pasted into text files from a word processing application.
To fix this, open your transcript in a text editor and replace the characters that appear as boxes with their
keyboard equivalent.
Why are my slides not synching to the video.

For slide sync to work, your video must be served from a Flash streaming server. Contact your system
administrator.

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Create, Add, and Manage Videos

CH A P T E R

Live Events
Revised: June 2014

Topics in this chapter describe how you create, publish, and administer live events. See these sections:
•

Prerequisites, page 8-1

•

Concepts, page 8-1

•

Guidelines and Limitations, page 8-5

•

Procedures, page 8-6

•

Reference, page 8-18

•

Troubleshooting, page 8-21

Prerequisites
To succeed at these tasks, you must have Live Event user privileges. In addition:
•

Your system administrator must:
– Install a license to activate support for live events.
– Configure a Cisco Digital Media Encoder (DME) and add it to Cisco Show and Share to create

DME live events, or setup a third-party encoder and streaming server to create non-DME live
events.
You must be signed-in as a Live Event user to manage live events in Cisco Show and Share. The Live
Event user can create, edit, publish, administer, and delete live events.

Concepts
•

About Live-Events page 8-2

•

About Digital Media Encoders, page 8-3

•

About the Question-and-Answer Workflow, page 8-3

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Concepts

About Live-Events
Some videos in Cisco Show and Share portray events while they occur, in real time. This video type is
a live event. Other videos show events that occurred in the past. This video type is on demand.
Live Events

Authorized audience members can watch a Cisco Show and Share live event stream at a fixed date and
time that is reserved in advance.
After the live event starts, audience members who connect late will see the event in progress. They
cannot see what came before. During a live event, audience members all see the same thing at the same
time. They cannot pause, go forward or backward, or jump to different parts of the video.
When the live event has concluded, it is available for viewing if you have saved the live event stream to
an encoded video file. You can then publish the file as a video on demand (VoD) (Window media files
only).

Note

When you output a VoD from a live event stream that includes synchronized slides, you can publish the
VoD file after the event is finished. The slides remain synchronized.
However, if you have MXE transcoding with Cisco Show and Share or if you edit the file in other video
editing software, you will lose the slide synchronization instructions from the live event. This loss occurs
because the synchronization data is part of the encoded video. Therefore, the data is lost if you re-render
or re-encode the video.
On Demand

Authorized audience members can watch a Cisco Show and Share VoD file from the moment that it is
published until the moment that it is deleted or archived. Audience members can pause, go forward or
backward, or jump to different parts of a VoD at any time.
Video/Audio Streams

Streams are transmitted.
•

A multicast stream reaches a group of computers simultaneously in a single transmission. This
method works well when broadcasting to a large number of viewers.

•

A unicast stream reaches a single computer at a time. This method works well when broadcasting
to a limited number of viewers (up to 20).

Audiences that receive a stream cannot save or edit it, ordinarily. But they can play it — at their
discretion — if their computers are equipped to play it.
Video/Audio Files

Files are downloaded manually. Viewers that download a file can save it, and they can play or edit it — at
their discretion — if their computers are equipped to play or edit it.

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Concepts

About Digital Media Encoders
When you create a live event, you can designate a Cisco Digital Media Encoder (DME) to manage and
broadcast the event. This is a DME live event. For a non-DME live event, you can designate a streaming
server to broadcast the event. For more information about selecting the live event type, DME or
non-DME, contact your system administrator.
DME Live Events

In relation to Cisco Show and Share, DMEs are devices that convert video and audio to the special
formats that computers use. Encoders:
1.

Take in the live signals or recorded data that represent video and audio.

Convert and compress the information.

Generate computer-playable media in the form of streams, files, or both.

The system administrator configures the encoders and encoding formats and profiles that you select
when creating a DME live event. Encoding formats are named collections of settings — presets — for the
encoders. Cisco Show and Share includes a selection of factory-defined encoding formats. The system
administrator can also create, change, rename, and delete encoding formats.
Each named encoding format specifies:
•

A media output type, such as WMV.

•

Dimensions, such as 400x300, that are suitable for a particular type of playback device.

•

A bandwidth consumption rate that is optimized for the expected network capacity.

•

The overall quality (bit rate, frame rate, and more).

DMEs support two basic modes of operation, called pull and push. The system administrator configures
a pull and/or push mode depending on how the streaming infrastructure is configured.
•

In pull configurations, the streaming server pulls streams from the encoder. The encoder is passive.

•

In push configurations, the encoder pushes streams to the streaming server. The encoder initiates.

Non-DME Live Events

You can create, manage, and broadcast live events without a Cisco DME in your network. In a non-DME
configuration, you can designate a streaming server to broadcast the event when you create the live event
draft.

About the Question-and-Answer Workflow
Live events in Cisco Show and Share can include options for viewers to submit written comments and
questions. When you use this feature, the workflow can involve several members of your
Cisco Show and Share community. This section describes the sequence of events.
1.

You choose if the live event should support viewer questions and comments when you create the live
event draft.

During a live event, viewers write and send their messages and comments in real time, from the
Cisco Show and Share portal where they watch the live event.

The live event moderator — the person signed-in as the Live Event user —pre-screens incoming
questions and comments as they arrive. The moderator can:
•

Move high-priority questions to the Presenter’s View tab.

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Concepts

•

Move low-priority questions to the Removed Questions tab, either manually or automatically
by keyword.

•

Use keyword filters to display and manage or delete messages that match the defined keywords.

The presenter can respond to any of the pre-screened questions and comments.

This illustration represents the question-and-answer workflow.

Some Notes About Communication Between Cisco Show and Share and the DMM
All Show and Share server communications with the DME must go through the DMM. For more detail
about communication between Cisco Show and Share and the DMM, see the “Ports Used by Digital
Media Suite Components” chapter of the Administrator Guide for Cisco Show and Share 5.3.x.
The DMM makes calls to the DME—it communicates via SOAP over HTTP on port 80. The DME does
not make any calls to the DMM.
There are three modes for streaming Windows media:
•

In test mode, the browser pulls the stream directly from the DME. The port is configurable, and the
recommended ports are 6000-7000.

•

In pull mode, the streaming server pulls the stream from the DME. The port is configurable, and the
recommended ports are 6000-7000.

•

In push mode, the DME pushes the stream to a streaming server. The port is configurable.

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Live Events
Guidelines and Limitations

Guidelines and Limitations
Observe these guidelines and limitations when configuring or moderating a live event:
•

DME live events are compatible only with Cisco Digital Media Encoders. Non-DME live events may
be compatible with many encoders from different manufacturers.

•

Non-DME live events—If you are using a streaming server to broadcast the live event, the server
must support one of these audio/video formats:
– Windows Media Video (WMV)
– Flash
– MP4

•

Live event scale
– Multicast—The total number of supported viewers depends on your network and streaming

infrastructure. You should contact your system administrator and refer to the streaming server
documentation for more information.
– Unicast—For a DME live event, you can unicast to a maximum of 20 viewers. For a non-DME

live event, you should contact your system administrator for the maximum number of unicast
viewers.
•

Live event login time—Will depend on the network infrastructure. Typically, the maximum login
time from the first viewer page request to the last viewer page request is approximately three
minutes. (This is the total time it takes for the server to accommodate all viewer requests, not
individual viewer login time.)

•

Accessing a live event—Viewers should access the live event broadcast through a direct URL
instead of through the Cisco Show and Share portal. For example:
https://abc.com/vportal/VideoPlayer.jsp?ccsid=C-a0cc544d-e57d-41e5-a7cc-9c1e5b8369cd:1

•

Advance viewer login—Viewers can log in and access the pre-event placeholder before the live
event begins.

•

Live Event moderators—For appliances running Release 5.3.7 and later, multiple Live Event users
can log in. When multiple Live Event users log in, Live Event draft preview is not supported.
For appliances running Release 5.3, only one person (the author) should be signed-in as the active
Live Event user. Sharing the author's credentials to allow multiple people to sign-in and administer
the event is not a supported configuration.

•

Flash certificate issues—There are two issues regarding certificates:
– Accessing a live event broadcast—If Show and Share is using a self-signed certificate to

support HTTPS communications, viewers might encounter an error message when accessing the
live event broadcast on their browsers. To bypass this issue, viewers need to accept the security
certificate and proceed to the live event page.
– Uploading files while creating a live event—Adobe Flash only trusts these third-party

Certification Authorities: ChosenSecurity, GlobalSign, Thawte, and Verisign. If
Show and Share is using any other third-party certificate to support HTTPS communications,
file upload might not work properly.
•

Latency—There is a built-in latency of about five seconds from when the video is captured and
shown in the Administrator console to when it appears on the viewer's desktop. The delay applies to
both the video and the slide markers; the slides will change at the correct time set by the
administrator.

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Procedures

•

Slideshow files—Supported file type is JPEG with filenames in numerical order. For a DME live
event you can upload a ZIP archive that contains sequentially numbered JPEG presentation slides.
For a non-DME event the slideshow feature is not supported.

•

Creating VoDs—For a DME live event, you must select the Store as file (auto-archive) option in
the Advanced Settings window when you create the live event draft. This feature is not supported
for non-DME live events.

•

Optional features—Some VoD features, such as anonymous comments, video ratings and tags, are
enabled or disabled by the system administrator. Contact your system administrator for more
information.

Procedures
You must be signed-in as a Live Event user to configure, edit, publish, administer, and delete live events.
See the “Guidelines and Limitations” section on page 8-5 for information about creating and
administering a live event.

Prepare for a Live Event
See these sections to prepare a live event:
•

Create a DME Live Event Draft, page 8-6

•

Create a non-DME Live Event Draft, page 8-9

•

Preview a Live Event Draft, page 8-10

•

Edit a Live Event Draft, page 8-11

•

Publish a Live Event Listing, page 8-12

Administer a Live Event
See these sections to start and administer a live event:
•

Send a Live Event Notification, page 8-13

•

Start and Administer (Moderate) a Live Event, page 8-14

•

Create a VoD From a Live Event, page 8-17

•

Download Questions From a Live Event, page 8-17

•

Delete a Live Event, page 8-18

Create a DME Live Event Draft
For systems that include a Cisco DME, use this procedure to create a DME live event draft. Follow these
steps:
Step 1

Choose Show and Share from the global navigation. Log in with your username and password.

Step 2

Click My Account, and then click Create a Live Event. The Create a Live Event window opens.

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Procedures

Step 3

In the Choose a Live Event Type field, click DME Live Event.

Step 4

Enter a name and description for the live event. Enter tags (optional) that describe the live event.

Step 5

Choose an encoder from the drop-down Encoder list. (The available encoders are managed by the system
administrator.)

Step 6

If you choose an encoder with a default configuration, the Video URL is automatically populated.

If you choose an encoder and enter Advanced settings, the Video URL is populated when you
choose a publishing mode.

Choose the Default Settings or the Advanced radio button:
a.

Click Default Settings to use the encoder default configuration.
Enter the Date and Time for when the live event will start and stop. Click Forever if you want the
event to remain in the video listing page indefinitely.

Click Advanced to customize the encoder configuration.
Enter the Date and Time for when the live event will start and stop. Click Forever if you want the
event to remain in the video listing page indefinitely.
In addition, you can specify:
– Encoding format (preset)—choose a predefined encoder setting.
– DME Input Channel—choose a specific channel.
– Publishing mode—choose a Push or Pull publishing mode.
– Video, Audio, and Video Input Standard—choose the modes appropriate for the event.
– Store as file (auto archive)—automatically save the live event file to convert to a VOD after the

event. The file type must be .wmv and the event must have a Stop time and date.
Step 7

In the Live Event Images drawer, specify:
a.

Thumbnail image—the JPEG image displayed as a thumbnail in the event directory listing.

Pre-event image—the JPEG image displayed as a placeholder before the live event is active.

Post-event image—the JPEG image displayed after the live event has concluded.

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Note

Step 8

You should specify all three images. If you save the event without these images, the live
event thumbnail will be a default green film roll, and the pre-event and post-event
placeholders will be empty in the video player page.

In the Optional Items drawer:
a.

Choose whether to use the Question and Answer module during the live event.
When this module is turned On, viewers can submit questions to presenters in real time. See the
“About the Question-and-Answer Workflow” section on page 8-3 for more information.

Choose whether to use the Polling module during the live event.
When this module is turned On, viewers can respond to predefined polling questions. The poll can
include any number and combination of true/false questions and multiple-choice questions.
When you write a multiple-choice question, you must also write at least two possible answers to
the question.
– Click Add more polling replies to add an answer.
– Click Add another question to expand the poll.
– Click Preview Poll to review the poll.

Choose whether to enable a slideshow for viewing during the live event. Browse to select the
individual JPEG files or a ZIP archive that contains sequentially numbered JPEG copies of
presentation slides.

Choose whether to attached related files for viewer download. These files are attached to the live
event so that viewers can download them after the event has begun.

Step 9

Click Save as Draft.

Step 10

Stop. You have completed this procedure.

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Procedures

Create a non-DME Live Event Draft
For systems that do not include a Cisco DME, use this procedure to create a non-DME live event draft.
Follow these steps:
Step 1

Choose Show and Share from the global navigation. Log in with your username and password.

Step 2

Click My Account, and then click Create a Live Event. The Create a Live Event window opens.

Step 3

In the Choose a Live Event Type field, click non-DME Live Event.

Step 4

Enter a name and description for the live event. Enter tags (optional) that describe the live event.

Step 5

Enter the video URL of the streaming server in the Video URL field.

Step 6

Choose a Video Format that supports the video URL protocol:
•

For a Windows Media Video URL (http://encoder:8888), choose WMV.

•

For a Flash URL (rtmp://servername/application/codecID:streamname.extension), choose FLV
16:9, FLV 4:3, or MPEG-4 H.264 16:9.

•

For a Quicktime URL (rtsp://servername/filename.sdp or http://servername/filename.sdp), choose
MPEG-4 H.264 4:3.

Step 7

Enter the Date and Time for when the live event will start and stop. Click Forever if you want the event
to remain in the video listing page indefinitely.

Step 8

In the Live Event Images drawer, specify:
a.

Thumbnail image—the JPEG image displayed as a thumbnail in the event directory listing.

Pre-event image—the JPEG image displayed as a placeholder before the live event is active.

Post-event image—the JPEG image displayed after the live event has concluded.

Note

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Procedures

Step 9

In the Optional Items drawer:
a.

Step 10

Click Save as Draft.

Step 11

Stop. You have completed this procedure.

Preview a Live Event Draft
After you save a live event draft and before you publish it, you can preview it. This procedure is optional.
Follow these steps:
Step 1

Choose Show and Share from the global navigation. Log in with your username and password.

Step 2

Choose My Account > Videos > Live Events.

Step 3

Choose the live event draft and click Play. The preview video window opens.

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Chapter 8

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Procedures

Step 4

Click Back when you are finished.

Step 5

Stop. You have completed this procedure.

Edit a Live Event Draft
After you save a live event draft and before you publish it, you can edit the event settings. This procedure
is optional. Follow these steps:
Step 1

Choose Show and Share from the global navigation. Log in with your username and password.

Step 2

Choose My Account > Videos > Live Events.

Step 3

Choose the live event draft and click Manage Video. The Edit a Live Event window opens.

Step 4

Change options, settings, and values, as needed. These are the same options, settings, and values that
you entered when you created the live event draft.

Step 5

Click Save as Draft.

Step 6

Stop. You have completed this procedure.

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Chapter 8

Live Events

Procedures

Publish a Live Event Listing
You can publish a listing for the live event. Doing this helps other Cisco Show and Share community
members to plan ahead. An event listing tells them:
•

What — You plan to host a live event

•

Why — Its purpose

•

When — Its start and stop times

•

Who — The identities of the scheduled presenters and intended audience

You must create and save a live event draft before you can publish a listing for it. This procedure is
required. Follow these steps:
Step 1

Choose Show and Share from the global navigation. Log in with your username and password.

Step 2

Choose My Account > Videos > Live Events.

Step 3

Choose the live event draft and click Publish. The Publish a Live Event page opens.

Step 4

Verify the values in the Live Event Summary. Click Edit to correct any values that are wrong. If you
click Edit, the Publish a Live Event page closes; the Edit a Live Event page opens in its place. See the
“Edit a Live Event Draft” section on page 8-11 for more information.

Step 5

Specify the Page Permissions and Categories values:
a.

User Access
– Click Allow all users—to allow all users in the Cisco Show and Share community to view this

video.
– Click Allow only specific users to view this video—Specify an existing user group or create a

new user group.

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Procedures

Video Categories
– Click Do not categorize my video
– Click Categorize my video—Specify an existing an existing category name or create a new

category.
Step 6

Specify the Scheduling details:
a.

Click Immediately—to make the listing visible now.

Click At a scheduled time—to schedule a future time and date for the listing to become visible.
– Enter the Date and Time values.

Step 7

Click OK to publish the listing for the live event.

Step 8

Stop. You have completed this procedure.

Send a Live Event Notification
You must create, save, and publish a live event draft before you can send a live event notification. This
procedure is required. Follow these steps:
Step 1

Choose Show and Share from the global navigation. Log in with your username and password.

Step 2

Choose My Account > Videos > Live Events.

Step 3

Choose the live event that you want to advertise and click Play.

Step 4

When the selected live event page opens, copy the event URL displayed in the browser address bar.
For example:
https://abc.com/vportal/VideoPlayer.jsp?ccsid=C-a0cc544d-e57d-41e5-a7cc-9c1e5b8369cd:1

Note

Step 5

Do not use the top-level Show and Share portal URL; using the portal URL could cause network
congestion during viewer log in.

Paste the selected live event URL in your email notification. Send the email.
If you restricted access to specific users or groups when you created the event, only the authorized users
can log in and view the event.

Step 6

Stop. You have completed this procedure.

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Procedures

Start and Administer (Moderate) a Live Event
To start and administer, or moderate, a live event, you must have Live Event user privileges and be
signed-in as the Live Event user.

Note

•

For appliances running Release 5.3.7 and later, multiple Live Event users can log in. When multiple
Live Event users log in, Live Event draft preview is not supported.

•

For appliances running Release 5.3, only one person (the author) should be signed-in as the active
Live Event user. Sharing the author's credentials to allow multiple people to sign-in and administer
the event is not a supported configuration.

When you are signed-in as the Live Event user, you can use the Live Event Administration page to turn
On the live event stream. Then, after the stream is started:
•

Viewers can watch the live event in real time through Cisco Show and Share.

•

You can administer special features as the event moderator.
– Did you activate the “Question and Answer” feature when you prepared the live event draft? If

so, viewers can submit questions for the presenters to answer. You, as the event moderator, can
pre-screen the questions for the presenters before they respond.
– Did you activate the “polling” feature when you created the live event draft? If so, you can run

an ad-hoc survey spontaneously during the live event. Or, if you prepared an audience survey
and saved it as part of the draft, you can run that survey during the live event. Viewers can use
Cisco Show and Share to submit their answers to the survey questions.
– Did you activate the “slide show” feature when you created the live event draft? And did you

upload a files or a ZIP archive that contains sequentially numbered JPEG copies of presentation
slides for the live event? If so, you can sync the slide deck to the event in real time. (The
slideshow feature is only supported for DME live events.)
•

You can invite additional viewers after the event has started by clicking the Share tab to send a URL
or an email invitation. However, only viewers that have been granted access during Publish a Live
Event Listing can access the live event. See the “Publish a Live Event Listing” section on page 8-12.

Start the Live Event
You must create, save, and publish a live event draft before you can start and administer it. This
procedure is required. Follow these steps:
Step 1

Choose Show and Share from the global navigation. Log in with your username and password.

Step 2

Choose My Account > Videos > Live Events.

Step 3

Choose the live event draft, and then click Administer. The Administer a Live Event page opens.

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Procedures

Step 4

To begin broadcasting, access the Main Administrative Controls window.
a.

For a DME live event:
To start the live event stream, click Encoder Start and then Broadcast Start. Viewers will see the
broadcast when you click Broadcast Start. (There is an 8 to 12 second delay while the video is
digitized.)
To preview the audio/video before enabling the broadcast, click Encoder Start and then Preview
Start. You can adjust the input volume by using the audio slider in the Current Encoder Settings
window. (The preview image updates every few seconds while in the preview mode.) When you are
ready to being broadcasting, click Broadcast Start.

Note

For appliances running Release 5.3.7 or later, Live Event draft preview is not supported when
multiple Live Event users log in. In Release 5.3, only one person (the author) should be signed-in
as the active Live Event user.
For a non-DME live event:
To start the live event stream, click Broadcast Start.

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Procedures

Step 5

To moderate viewer questions and comments, use the Questions tab to manage viewer submissions in
real time.
a.

Click icons in the Actions column, at your discretion.
– The presenter icon moves a question to the Presenter’s View tab.
– The trash icon moves a question to the Removed Questions tab.

Define a filter and turn it On to see only the comments and questions that meet your filtering criteria.

Define a filter and turn it On to automatically move off-topic comments and questions to the
Removed Questions tab when they meet your filtering criteria.
You can turn a filter Off to disable it temporarily. Or, you can clear its definition to disable it
permanently.

Step 6

To conduct a poll, use the Polling tab to survey the viewers anonymously.
a.

Click Open polling to start a polling cycle.

To show a question to the viewers for any length of time.
– Click Display question to audience when you are ready to solicit responses to a question. The

viewers can choose one of the prepared responses and submit that response as their vote.
– Click Remove question from audience when you are finished with a question. The question is

hidden and viewers can no longer submit a response.
– Click Display polling results to audience when you want to share the polling results with the

viewers.
c.

Click Close polling to stop the polling cycle.

Step 7

To manage a slide show, use the Slide Show Controller tab to select the desired slide (only DME live
events).

Step 8

To stop broadcasting, access the Main Administrative Controls window.
a.

For a DME live event:
Click Broadcast Stop and then Encoder Stop.

For a non-DME live event:
Click Broadcast Stop.

Note

Step 9

It is important to Start and Stop the Encoder for each live event. Leaving the encoder running
with an event configuration might cause inconsistent results if used for a different event. (Only
DME live events.)

Stop. You have completed this procedure.

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Procedures

Create a VoD From a Live Event
These are the requirements for creating a VoD after a live event broadcast:
•

The event must be a DME live event.

•

When creating the live event draft, the Store as file (auto-archive) option in the Advanced Settings
window must be selected before the broadcast begins. See the “Create a DME Live Event Draft”
section on page 8-6.

•

The Encoder must be started for the specific live event after the Store as file setting was saved (Start
Encoder, Start Broadcast).

•

The Encoder must be stopped when the live event is finished (Stop Broadcast, Stop Encoder).

This procedure is optional. Follow these steps:
Step 1

Choose Show and Share from the global navigation. Log in with your username and password.

Step 2

Choose My Account > Videos > Live Events. A list of the live events that you administer appears.

Step 3

Select the live event for which you want to create a VoD, and then click Manage. The Edit a Live Event
page opens.

Step 4

In the Live Event Basic Setup window, click Save as VoD. The file is automatically downloaded and
saved in the Show and Share Videos > Uploaded tab.

Step 5

Navigate to the Uploaded tab. Select the event and click Publish.

Step 6

In the Publish Your Video window, enter the publishing information and any additional attributes. Click
Publish.

Step 7

Stop. You have completed this procedure.

Download Questions From a Live Event
You can download a list of the questions submitted by viewers during a live event. This procedure is
optional. Follow these steps:
Step 1

Choose Show and Share from the global navigation. Log in with your username and password.

Step 2

Choose My Account > Videos > Live Events. A list of the live events that you administer appears.

Step 3

Select the live event for which you want to download the question list, and then click Administer. The
Administer a Live Event page opens.

Step 4

Click Export Questions.

Step 5

A dialog box prompts you to specify a download location for the question file. By default, the file is
named QuestionsReport.txt. (You might be able to rename the file before downloading.)
The file contains the question asked, the time it was asked, and the status of the question.

Step 6

Stop. You have completed this procedure.

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Chapter 8

Live Events

Reference

Delete a Live Event
Note

Before deleting a live event, confirm that the encoder configuration related to the live event is not
running: Administer > Stop Broadcast, Stop Encoder (only DME live events).
You can delete the live event file. This procedure is optional. Follow these steps:

Step 1

Choose Show and Share from the global navigation. Log in with your username and password.

Step 2

Choose My Account > Videos > Live Events. A list of the live events that you administer appears.

Step 3

Choose the live event draft, and then click Delete.

Step 4

Click the Delete button. A Warning popup window opens with the option to delete the live event file.
Choose Yes to delete the file.
A system message will confirm that the deletion was successful.

Step 5

Stop. You have completed this procedure.

Reference
•

Supported Dimensions for Encoded Video, page 8-18

•

Supported Encoding Bit Rates for Flash Video on DMEs, page 8-18

•

Supported Encoding Profiles for Windows Media on DMEs, page 8-19

Supported Dimensions for Encoded Video
These are the supported dimensions for video. All dimensions are in pixels.
•

Show and Share Default 400x300

•

FULL 640x480

•

CIF 320x240

•

QCIF 160x120

•

CUSTOM

Supported Encoding Bit Rates for Flash Video on DMEs
These are the supported encoding bit rates for video. All values are in kbps.
•

•

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Chapter 8

Live Events
Reference

•

112

•

128

•

160

•

192

•

224

•

256

•

288

•

320

Supported Encoding Profiles for Windows Media on DMEs
Capture Profiles for Windows Media 9 Conversions
•

Convert To Windows Media 9 (2M)

•

Convert To Windows Media 9 (1.5M)

•

Convert To Windows Media 9 (768K)

•

Convert To Windows Media 9 (350K)

•

Convert To Windows Media 9 (50K) for Mobile Streaming

Capture Profiles for Broadband
Film
•

Video for broadband film content (1500 Kbps total)

•

Video for broadband film content (768 Kbps)

NTSC
•

Video for broadband NTSC (1500 Kbps total)

•

Video for broadband NTSC (2 Mbps total)

•

Video for broadband NTSC (256 Kbps)

•

Video for broadband NTSC (384 Kbps)

•

Video for broadband NTSC (768 Kbps)

•

Windows Media Video 8 for Broadband (NTSC, 1400 Kbps)

•

Windows Media Video 8 for Broadband (NTSC, 700 Kbps)

PAL
•

Windows Media Video 8 for Broadband (PAL, 384 Kbps)

•

Windows Media Video 8 for Broadband (PAL, 700 Kbps)

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Reference

Variable Bit Rate
•

Windows Media 8 Best Quality based VBR for Broadband.

•

Windows Media 8 Fair Quality based VBR for Broadband

•

Windows Media 8 High Quality based VBR for Broadband.

Capture Profiles for Color PDAs
•

Video for color PDA devices (150 Kbps)

•

Video for color PDA devices (225 Kbps)

Capture Profiles for Dial-up Modems and ISDN
•

Video for dial-up modems or LAN (28.8 to 100 Kbps)

•

Video for dial-up modems or single channel ISDN (28.8 to 56 Kbps)

•

Video with audio emphasis for dial-up modems (28.8 Kbps)

•

Video with voice emphasis for dial-up modems (28.8 Kbps)

•

Windows Media Video 8 for Dial-up Modems (28.8 Kbps)

•

Windows Media Video 8 for Dial-up Modems (56 Kbps)

•

Windows Media Video 8 for Dial-up Modems or LAN (28.8 to 100 Kbps)

•

Windows Media Video 8 for Dial-up Modems or Single-channel ISDN (28.8 to 56 Kbps)

•

Video for e-mail and dual-channel ISDN (128 Kbps)

•

Video for LAN, cable modem, or xDSL (100 to 768 Kbps)

•

Video for single-channel ISDN (64 Kbps)

•

Video for Web servers (28.8 Kbps)

•

Video for Web servers (56 Kbps)

•

Windows Media 9 (1.5M)

•

Windows Media 9 (2M)

•

Windows Media 9 (350K)

•

Windows Media 9 (50K) for Mobile Streaming

•

Windows Media 9 (768K)

•

Windows Media Video 8 for Color Pocket PCs (150 Kbps)

•

Windows Media Video 8 for Color Pocket PCs (225 Kbps)

•

Windows Media Video 8 for LAN, Cable Modem, or xDSL (100 to 768 Kbps)

•

Windows Media Video 8 for Local Area Network (100 Kbps)

•

Windows Media Video 8 for Local Area Network (256 Kbps)

•

Windows Media Video 8 for Local Area Network (384 Kbps)

•

Windows Media Video 8 for Local Area Network (768 Kbps)

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Troubleshooting

Troubleshooting
In addition to these topics, also see the “Guidelines and Limitations” section on page 8-5 for
configuration information.
There is a delay between when I select a slide as a Live Event administrator and when it appears on the viewer’s
screen

When you select a slide, the slide synchronization information is embedded in the video stream itself.
There is a built-in latency of about five seconds that is used for buffering the video stream (for smoother
playback). When the video stream arrives at the viewer’s browser, Cisco Show and Share retrieves the
slide indicated by the embedded information. So, although you might see a delay from when you select
a slide from the admin console to when it appears on a viewer’s desktop, the delay applies to both the
video and the slide. Viewers see the slide change at the correct time set by the administrator.
There is an error message when viewers without the QuickTime plugin attempt to view a live H.264 stream

The QuickTime plugin is used to decode H.264 live event streams in Cisco Show and Share. The system
administrator can enable or disable the automatic download of the QuickTime plugin. When enabled,
Cisco Show and Share attempts to download the plugin if it is not installed. When disabled, browsers
without the plugin will receive an error message when attempting to view a live H.264 stream.
There is an error message when viewers without the Windows media plugin attempt to view a live WMV stream

Viewers should download and install the Windows media plugin prior to accessing a WMV stream.
When administering a DME live event, the Encoder Start button does not respond

If the encoder start button does not respond, physically check that the DME is stopped. If needed,
manually stop the encoder. Then click Encoder Start and Broadcast Start to begin the live broadcast.
(Only DME live events.)

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Chapter 8
Troubleshooting

User Guide for Cisco Show and Share 5.3.x

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Live Events

CH A P T E R

Use Show and Share Author Reports
Revised: November 2013

Cisco Show and Share includes reporting features that let you know if people are watching your videos
and for how long.
•

About Cisco Show and Share Author Reports, page 9-1

•

Procedures, page 9-5

About Cisco Show and Share Author Reports
Authors can run three different reports for their videos: Page Views, Video Views, and Viewer
Aggregation. Each report can be run for specific video or for all your videos. You can only view reports
for videos that you uploaded, however the “superuser” user can view reports for any video.
To learn more about each report and what it can tell you about your video viewership, see the following
topics:
•

About the Page View Report, page 9-2

•

About the Video View Report, page 9-3

•

About the Viewer Aggregation Report, page 9-4

User Guide for Cisco Show and Share 5.3.x

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Chapter 9

Use Show and Share Author Reports

About Cisco Show and Share Author Reports

About the Page View Report
The page view report shows how many time your video pages have been accessed per day. If you do not
choose a specific video, it is the total number of times all of your video pages have been accessed. If you
select a specific video, it is the total number of times, per day, that the single video page has been
accessed.
The report is shown as a graph and as a table of data. The data can be downloaded as a Microsoft Excel
spreadsheet.
Figure 9-1

Page View Report Graph

Figure 9-2

Page View Report Table

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Chapter 9

Use Show and Share Author Reports
About Cisco Show and Share Author Reports

About the Video View Report
The video view report shows how many times a video has been played. This differs from the page view
report because it counts not only the number of times your video page has been accessed but also the
number of times a video has been played when embedded in other web pages using the embed code.

Note

If your embedded videos are not set to autoplay when the page is accessed, the number of video views
reported when a page with an embedded video may be incremented twice—once when the page
containing the embedded video is accessed and once when the video is played.
The report shows how many times the video was viewed, the average play time, and the total play time.
Figure 9-3

Video Views Report Graph

Figure 9-4

Video Views Report Table

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Chapter 9

Use Show and Share Author Reports

About Cisco Show and Share Author Reports

About the Viewer Aggregation Report
The viewer aggregation report shows which viewers are watching your videos and for how long. For each
day that the selected video was viewed, this report shows who watched the video, how many times the
viewer watched the video, the average play time for the video, and the total play time for the video.
Anonymous users and days with no video views are not shown in the report.
Figure 9-5

Viewer Aggregation Report Table

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Chapter 9

Use Show and Share Author Reports
Procedures

Procedures
•

Generate Reports, page 9-5

•

Export Report Data, page 9-5

Generate Reports
Before You Begin

This software uses scalable vector graphics in its charting. For browser requirements, see Release Notes
for Cisco Digital Media Suite 5.2.x on Cisco.com.
Procedure
Step 1

Log-in to Cisco Show and Share.

Step 2

Choose My Account, open the Videos drawer, and then and then click the Reports tab.

Step 3

Choose the desired report from the Report by list.

Step 4

Select a date range for the report to cover by doing one of the following:

Step 5

•

Choose a pre-defined range from the Date range list.

•

Enter a specific range using the Start date and End date fields. You can type a date directly in the
field in MM/DD/YYYY format or you can click the calendar button to scroll to the desired date.

(Optional) Select a specific video to run the report on:
a.

Click to expand the Select video drawer.
A list of your videos appears.

Step 6

If needed, use the Search by Title field to search for a specific title or the sort list to help navigate
to the video.

Click the video title to select the video.

Click the Create report button.
A graph and a table of data for your report appears at the bottom of the page.

Export Report Data
You can export your report data to an Excel spreadsheet.
Procedure
Step 1

Run your report as described in Generate Reports, page 9-5.

Step 2

Click the Export to Excel button below the report data table.

Step 3

Depending upon your browser, you may be prompted to open or save the file. Follow the instructions in
your browser’s dialog box.

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Chapter 9

Use Show and Share Author Reports

Procedures

Step 4

Tip

If you receive an error when opening the file that the file is not the same format as the extension
indicates, click Yes to open the file. This error is harmless and your data will open normally.

Hash marks (#####) in a cell indicate that the data in the cell is wider than the cell size. Simply resize
the column to display the data.

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