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Cisco TelePresence Multipoint Switch
Release 1.1 Administration Guide
August 4, 2008

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Customer Order Number:
Text Part Number: OL-12586-02

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Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide
© 2008 Cisco Systems, Inc. All rights reserved.

C O N T E N T S
General Description

1-5

New in CTMS Release 1.1 1-6
Increase in the Number of Supported Segments 1-6
Cisco TelePresence Interoperability With Legacy Video Conferencing Devices
System Requirements

1-6

CTMS Administration Guide Organization

1-6

Obtaining Documentation, Obtaining Support, and Security Guidelines
Using CTMS Administration Software
Contents

1-6

1-7

1-9

Overview 1-9
Administrative Roles

1-10

User Interface 1-10
Header 1-11
System Status 1-11
Navigation Pane 1-12
Content Area 1-12
System Information

1-12

Configuring Cisco Unified Communications Manager for CTMS
Contents

2-13

Overview

2-13

Prerequisites

2-14

Logging into the Unified CM Administration Application
Creating a SIP Trunk Security Profile
Creating a SIP Trunk

2-14

2-16

Installing CTMS Administration Software

3-17

Prerequisites

3-17

Installing the CTMS Administration Software
Configuring CTMS Administration Software
Contents

2-14

2-15

Configuring a Route Pattern

Contents

2-13

3-18
4-21

4-21
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Contents

Overview

4-21

System Settings 4-22
Editing IP Settings 4-22
Editing Access Settings 4-23
Configuring and Editing QoS Settings 4-24
Configuring and Editing Resource Management
Configuring and Editing SNMP Settings 4-29
Restarting CTMS 4-31
Importing and Exporting Files

4-28

4-32

Cisco Unified Communications Manager Settings 4-32
Configuring and Editing Unified CM Settings 4-33
Configuring and Editing SIP Profile Settings 4-33
Configuring and Editing Cisco TelePresence Manager Settings
Configuring and Editing Access Management
Upgrading Software Version
Interface Failover
Managing Meetings
Contents

5-43

Overview

5-43

4-35

4-36

4-40

4-41
5-43

Defining and Editing Default Settings

5-43

Creating and Editing Static Meetings

5-45

Ad Hoc Meetings 5-49
Creating and Editing Ad Hoc Meetings 5-49
Creating and Editing Meeting Templates 5-51
Viewing Scheduled Meetings

5-54

Viewing and Editing Active Meetings
Troubleshooting the CTMS System
Contents

6-59

Overview

6-59

5-55
6-59

Viewing CTMS Alarms and System Error Messages

6-60

Configuring the Severity Level of System Error Messages
Filtering the Log File Table Listings
Downloading Log Files

6-62

6-63

6-64

Troubleshooting Specific Issues

6-64

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Contents

Monitoring CTMS System Processes
Contents

7-67

Overview

7-67

Monitoring System Status

7-67

7-68

Monitoring and Restarting System Processes
Viewing Call Statistics
Room Testing

7-69

7-70

7-72

Interoperability with Legacy Video Conferencing Devices
Contents

8-75

Overview 8-75
How Cisco TelePresence Interoperability Works
Benefits 8-77
Caveats 8-77
Prerequisites

8-75

8-78

Configuring Cisco TelePresence Interoperability 8-79
Configuring Unified CM for Cisco TelePresence Interoperability 8-79
Creating a SIP Trunk Security Profile 8-79
Creating a SIP Trunk 8-80
Configuring a Route Pattern 8-80
Configuring CUVC for Cisco TelePresence Interoperability 8-81
Configuring CTMS for Cisco TelePresence Interoperability 8-85
Creating Static Meetings in CTMS for Interoperability 8-85
Troubleshooting Cisco TelePresence Interoperability
Command Line Interface (CLI) Commands
Tables of Contents
Introduction

8-88

A-1

Starting a CLI Session A-1
CLI Command Basics A-2
Ending a CLI Session
CTMS CLI Commands

A-2
A-2

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Contents

Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide

OL-12586-02

Preface
Initial Release: May 5, 2008, OL-12586-02
Last Revised: August 4, 2008

General Description
The Cisco TelePresence Multipoint Switch (CTMS) is designed to support multipoint (multi-location)
Cisco TelePresence meetings for up to 48 table segments (48 single-screen systems, 16 three-screen
systems, or a mix of both) in a single meeting. Table 1 summarizes some of the features of the CTMS:
Table 1

CTMS Features

Feature

Benefit

Scalability

CTMS is designed to support small workgroup applications to large
Cisco TelePresence multipoint meetings. Up to 48 table segments
are supported.

Simple scheduling and
“one-button-to-push” dialing

CTMS and integration to Cisco TelePresence System Manager
(CTS-Manager) allows scheduling through the enterprise calendar
(for example, Microsoft Outlook) and easy one-button-to-push call
launch for both point-to-point and multipoint meetings.

Scheduled and non-scheduled
meeting support

During an active meeting, the conference manager can add another
party using the CTMS Administration software.

Audio add-on

Audio only participants can be added to any multipoint meeting
using the audio add-on feature supported by CTS endpoints.

Video switching

Voice-activated site and segment video switching supported.

Video announce

Upon joining the meeting, Cisco TelePresence rooms will be shown
to all other rooms for two seconds. This prevents a muted room from
joining without being noticed.

Comprehensive diagnostics

Diagnostics features include system status information, alarms,
downloadable error logs and Simple Network Management Protocol
(SNMP) support.

Call detail records

Call records provide meeting beginning and ending information as
well as meeting participant details.

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Preface
New in CTMS Release 1.1

New in CTMS Release 1.1
Increase in the Number of Supported Segments
CTMS Release 1.1 now supports up to 48 table segments (48 single-screen systems, 16 three-screen
systems, or a mix of both) in a single Cisco TelePresence conference.

Cisco TelePresence Interoperability With Legacy Video Conferencing Devices
Cisco TelePresence is based on open standards, including SIP, H.264. AAC-LD and G.711. With Cisco
TelePresence System (CTS) Release 1.3 and CTMS Release 1.1, Cisco TelePresence now supports
interoperability between Cisco TelePresence systems and traditional video conferencing/video
telephony endpoints using the Cisco Unified Video Conferencing 3500 series MCU (CUVC).

System Requirements
•

Cisco MCS-7845-H2 or MCS-7845-I2 Media Convergence Server

•

Cisco TelePresence Manager, Release 1.3

•

Cisco Unified Communications Manager (Unified CM), Release 6.0 or later

•

Cisco TelePresence System software, Release 1.3

•

CTS-1000 and/or CTS-3000 systems

CTMS Administration Guide Organization
The CTMS Administration Guide is organized into the following chapters:
•

Chapter 1: “Using CTMS Administration Software”
This section provides information about the CTMS Administration software interface

•

Chapter 2: “Configuring Cisco Unified Communications Manager for CTMS”
This section provides instructions on how to configure Cisco Unified Communications Manager
(Unified CM) so that is supports CTMS functionality.

•

Chapter 3: “Installing CTMS Administration Software”
This section describes how to install the CTMS administration software on the Cisco MCS-7800
Series Media Convergence Server.

•

Chapter 4: “Configuring CTMS Administration Software”
This section provides information about configuring the initial CTMS system settings.

•

Chapter 5: “Managing Meetings”
This section describe how to set up and administer static and ad hoc meetings using CTMS
Administration software.

•

Chapter 6: “Monitoring CTMS System Processes”
This section describes how to monitor the CTMS system processes using the tools available in
CTMS.

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Preface
Obtaining Documentation, Obtaining Support, and Security Guidelines

•

Chapter 7: “Troubleshooting the CTMS System”
This section describes how to view and categorize system error messages and alerts, and how to filter
and download log files.

•

Chapter 8: “Interoperability with Legacy Video Conferencing Devices”
This section describes how to configure settings in Unified CM ,CTMS and Cisco Unified Video
Conferencing MCUs (CUVC) to support Cisco TelePresence Interoperability.

•

Appendix A: “Command Line Interface (CLI) Commands:
This section includes CLI commands that can be used to configure CTMS.

Obtaining Documentation, Obtaining Support, and Security
Guidelines
For information on obtaining documentation, obtaining support, providing documentation feedback,
security guidelines, and also recommended aliases and general Cisco documents, see the monthly
What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical
documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide
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Preface
Obtaining Documentation, Obtaining Support, and Security Guidelines

Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide

OL-12586-02

CH A P T E R

Using CTMS Administration Software
Initial Release: May 5, 2008, OL-12586-02
Last Revised: August 4, 2008

Contents
•

Overview, page 1-9

•

User Interface, page 1-10

•

System Information, page 1-12

Overview
Administrators use the CTMS Administration software to configure, to maintain, to monitor and to
troubleshoot multipoint switching. Administrative tasks include the following:
•

Configuring system settings. These tasks include configuring general system settings, Cisco
TelePresence Manager (CTS-Manager) settings, and access management settings (such as
administrative roles), System settings tasks are described in “Chapter 4: Configuring CTMS
Administration Software.”

•

Managing meetings. These tasks include defining meeting templates, defining static and ad hoc
meetings and managing active meetings, as well as being able to observe information about
scheduled meetings. Meeting management tasks are described in “Chapter 5: Managing Meetings.”

•

Monitoring the system. These tasks include restarting the system and monitoring a variety of system
processes. System monitoring tasks are described in “Chapter 6: Monitoring CTMS System
Processes.”

•

Troubleshooting the system. These tasks include monitoring system errors and log files to determine
the causes of system errors. Troubleshooting is described in “Chapter 7: Troubleshooting the CTMS
System.”

Prior to configuring CTMS Administration software, you must configure Cisco Unified
Communications Manager (Unified CM) to support multipoint switching. Unified CM for CTMS
configuration tasks are described in “Chapter 2: Configuring Cisco Unified Communications Manager
for CTMS.”
Installing CTMS Administration software is described in “Chapter 3: Installing CTMS Administration
Software.”

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1-9

Chapter 1

Using CTMS Administration Software

User Interface

Administrative Roles
CTMS administration software recognizes three different administrative roles; access to task folders is
dependent on defined administrative roles.
•

Administrators: Administrators have the authority to perform all tasks associated with CTMS,
including configuring system settings, managing multipoint meetings, maintaining, monitoring and
troubleshooting CTMS. Administrators have access to all folders in CTMS Administration software.

•

Meeting Scheduler: Meeting Schedulers have the authority to perform multipoint meeting
management tasks, such as defining meeting templates, and setting up (and breaking down, as
necessary) ad hoc, static and scheduled meetings. Meeting Schedulers have access to the Meeting
Management folder in CTMS Administration software.

•

Diagnostic Technicians: Diagnostic Technicians have the authority to perform CTMS monitoring
and troubleshooting tasks. Diagnostic Technicians have access to the Troubleshooting and
Monitoring folders in CTMS Administration software.

Administrative role configuration is described in “Chapter 4: Configuring CTMS Administration
Software.”

User Interface
CTMS Administration software user interface is similar to the interface used in Cisco TelePresence
System Administration software and Cisco TelePresence Manager software. The user interface is
organized as follows:
•

Header, page 1-11

•

System Status, page 1-11

•

Navigation Pane, page 1-12

•

Content Area, page 1-12

Figure 1-1 shows an example of the CTMS Administration software user interface.

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Chapter 1

Using CTMS Administration Software
User Interface

Figure 1-1

CTMS Administration Software User Interface

Header
The header at the top of all CTMS Administration windows lists the name of the software application
and provides links for the following functions:
•

Admin—Roll your cursor over “Admin” to display the name of the user current logged in to CTM
Administration.

•

Logout—Click to log out of the system.

•

Help—Click to display online help for using the CTMS Administration.

•

About—Click to display software version and licensing information.

System Status
System status is always in view in the lower left corner of the CTMS Administration window. The system
status is updated every 60 seconds. Click the Refresh button in the upper right corner of the box to obtain
an immediate update.
The system status box shows the following information:
•

Active meetings: Shows the number of meetings currently in progress.

•

Errors: Shows the total number of system errors that are defined as either CRIT or ERROR. If the
total number of system errors is 0, a green check is displayed. If the total number of system errors
is more than 0, a red cross is displayed. System errors are described in “Chapter 7: Troubleshooting
the CTMS System.”

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Chapter 1

Using CTMS Administration Software

System Information

•

Warnings: Shows the total number of system errors defined as WARN. If the total number of system
errors is 0, a green check is displayed. If the total number of system errors is more than 0, a red cross
is displayed. System warnings are described in “Chapter 7: Troubleshooting the CTMS System.”

•

Status: Shows the current state of all system processes. If all system processes are in the RUNNING
state, a green check is displayed. If one or more processes are in the STOPPED state, a red check is
displayed. System processes are described in “Chapter 6: Monitoring CTMS System Processes.”

Navigation Pane
In the navigation pane at the left side of the CTMS Administration window, the System Configuration,
Meeting Management, Troubleshooting, and Monitoring folders display lists of tasks associated with
CTMS. Lists of tasks are also displayed in the content area of the window when you click any folder in
the navigation pane. Click the task name or the arrows in the left panel, or click the highlighted name in
the content area to navigate to tasks.

Content Area
The right frame is the content area. When you select a folder or a task from the navigation pane, the
content associated with that item displays in the content area. The gray bar above the content area shows
the navigational path so you can quickly identify where you are at any time.

System Information
Choose System Information from the Navigation Pane to view information about the
Cisco TelePresence Multipoint Switch. The information displayed under System Information is
configured during CTMS software installation.
•

SKU

•

Hostname: Hostname of the CTMS.

•

IP Address: IP address of the Cisco TelePresence Multipoint Switch.

•

Hardware Model: Cisco MCS 7800 Series Media Convergence Server on which the Cisco
TelePresence Multipoint Switch is running.

•

Software Version: Version of CTMS Administration software currently installed.

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OL-12586-02

CH A P T E R

Configuring Cisco Unified Communications
Manager for CTMS
Initial Release: May 5, 2008, OL-12586-02
Last Revised: August 4, 2008

Contents
•

Overview, page 2-13

•

Prerequisites, page 2-14

•

Logging into the Unified CM Administration Application, page 2-14

•

Creating a SIP Trunk Security Profile, page 2-14

•

Creating a SIP Trunk, page 2-15

•

Configuring a Route Pattern, page 2-16

•

Configuring a Route Pattern, page 2-16

Overview
Before installing the CTMS Administration software on your Cisco MCS-7845 Media Convergence
Server, you need to perform the following configuration tasks in Cisco Unified Communications
Manager (Unified CM):
•

Create a SIP security profile. This security profile will be used on the SIP trunk between CTMS and
Unified CM.

•

Create a Session Initiation Protocol (SIP) trunk. The SIP trunk is used for communication between
Unified CM and CTMS.

•

Create route patterns. A route pattern comprises a string of digits (an address) and a set of associated
digit manipulations that route calls to a route list or a gateway. Route patterns are used for routing
conferences numbers to the CTMS.

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Chapter 2

Configuring Cisco Unified Communications Manager for CTMS

Prerequisites

Prerequisites
Before starting the tasks in this chapter, make sure that the following conditions are met or that you
understand the following information:
•

Unified CM is running and using version 6.0 or later software.

•

Cisco TelePresence System is running version 1.2.3 or later software. For interoperability with
legacy video conferencing devices, Cisco TelePresence System must be running version 1.3 or later
software.

For additional information about configuring Unified CM for Cisco TelePresence System, refer to the
Cisco Unified Communications Manager Installation Guide for the Cisco TelePresence System.

Logging into the Unified CM Administration Application
To log into the Unified CM Administration application:
Step 1

Open a web browser.

Step 2

Access a web browser that is supported by the Unified CM Administration application from any user PC
in your network. In the address bar of the web browser, enter the following URL:
https://CUCM-server-name

where CUCM-server-name is the name or IP address of the server.

Note

You may need to specify the address of the server where Unified CM is installed. If your network
uses DNS services, you can specify the hostname of the server. If your network does not use
DNS services, you must specify the IP address of the server.

Step 3

Step 4

Select Cisco Unified Communications Manager Administration in the Navigation field at the upper
right corner of the page and click Go to return to the Cisco Unified Communications Manager
Administration home page.

Creating a SIP Trunk Security Profile
To create a SIP trunk security profile:
Step 1

Click System. Under Security Profile, click SIP Trunk Security Profile.

Step 2

Click the Add New button at the bottom of the page or click the + sign at the top of the page.

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Chapter 2

Configuring Cisco Unified Communications Manager for CTMS
Creating a SIP Trunk

Step 3

Enter the settings as indicated in Table 2-1 to configure the SIP trunk security profile. Leave default
settings for fields not included in Table 2-1.
.
Table 2-1

Step 4

SIP Trunk Security Profile Settings

Field

Required

Setting

Name

Yes

Enter a text string identifying this SIP trunk
security profile.

Description

—

Enter a text string describing this SIP trunk
security profile.

Device Security Mode

Yes

Select Non Secure.

Incoming Transport Type

Yes

Select TCP+UDP.

Outgoing Transport Type

Yes

Select TCP.

Incoming Port

Yes

Enter 5060.

Click the Save button at the bottom of the page.

Creating a SIP Trunk
To create a SIP trunk:
Step 1

Click Device. Click Trunk.

Step 2

Click the Add New button at the bottom or click the + sign at the top of the Trunk Configuration page.

Step 3

Select SIP Trunk from the Trunk Type pull-down menu, then click Next.

Step 4

Enter the settings as indicated in Table 2-2 to configure the SIP trunk. Leave default settings for fields
not included in Table 2-2.
.
Table 2-2

SIP Trunk Settings

Field
Device Information

Required

Setting

Device Name

Yes

Enter a text string identifying this SIP trunk.

Description

—

Enter a text string describing this SIP trunk.

Device Pool
SIP Information

Yes

Select Default.

Destination Address

Yes

Enter the IP address of the CTMS.

SIP Trunk Security Profile

Yes

Select the SIP trunk security profile that you
created for CTMS.

SIP Profile

Yes

Select Standard SIP Profile.

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Chapter 2

Configuring Cisco Unified Communications Manager for CTMS

Configuring a Route Pattern

Step 5

Click the Save button at the bottom of the page.

Configuring a Route Pattern
A route pattern allows a Unified CM-managed device to access another device by dialing its number.
Such devices may include gateways, Cisco TelePresence Multipoint Switch (CTMS) systems, or Cisco
Unified Video Conferencing (CUVC) MCUs. Each device requires its own unique route pattern.
To configure a route pattern:
Step 1

Click Call Routing. Under Route/Hunt, click Route Pattern.

Step 2

Click the Add New button at the bottom or click the + sign at the top of the Route Pattern Configuration
page.

Step 3

Enter the settings as indicated in Table 2-3 to configure the SIP trunk. Leave default settings for fields
not included in Table 2-3.
.
Table 2-3

Route Pattern Configuration Settings

Field
Pattern Definition

Required

Setting

Route Pattern

Yes

Enter the route pattern, including numbers and
wildcards (do not use spaces); for example, for
NANP, enter 9.@ for typical local access, or
8XXX for a typical private network numbering
plan. The uppercase characters A, B, C, and D are
valid characters.

Note

Step 4

See the “Wildcards and Special
Characters in Route Patterns and Hunt
Pilots” section in the Cisco CallManager
System Guide for more information about
wildcards.

Description

—

Enter a text string describing this route pattern.

Gateway/Route List

Yes

Select the SIP trunk that you created for CTMS.

Call Classification

Yes

Select OnNet.

Click the Save button at the bottom of the page.

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CH A P T E R

Installing CTMS Administration Software
Initial Release: May 5, 2008, OL-12586-02
Last Revised: August 4, 2008

Contents
•

Prerequisites, page 3-17

•

Installing the CTMS Administration Software, page 3-18

Prerequisites
Before you install the Cisco TelePresence Multipoint Switch (CTMS) Administration software system
files, you need the following equipment and information:
•

Cisco TelePresence System (CTS)-1000 Release and/or CTS-3000 assembled and configured to
support TelePresence conferencing. For more information, refer to the following guides:
– Cisco TelePresence System Release 1.3 Administrator's Guide
– Cisco TelePresence 3000 Assembly, Use & Care, and Field Replacement Unit Guide
– Cisco TelePresence 1000 Assembly, Use & Care, and Field Replacement Unit Guide

•

Cisco MCS-7845-H2 or MCS-7845-I2 Media Convergence Server, installed and connected to a
Domain Name System (DNS) server and your network.

•

Console able to access the Cisco MCS-7845-H2 Series Media Convergence Server.

•

DVD that contains the CTMS Administration software application.

•

Cisco Unified Communications Manager (Unified CM) 6.0 or higher configured to support CTS
Release 1.3 and integrated to work with CTMS, meaning that a SIP security profile, SIP trunk, and
route pattern specific to CTMS have been created. For more information about Unified CM for CTS
configuration, refer to Cisco Unified Communications Manager Installation Guide for the Cisco
TelePresence System.

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Chapter 3

Installing CTMS Administration Software

Installing the CTMS Administration Software

Installing the CTMS Administration Software
To install the CTMS Administration software application:
Step 1

Insert the CTMS Administration software application DVD into the appropriate drive in the Cisco
MCS-7800 Series Media Convergence Server and boot up the host.

Step 2

Media Check: The system asks if you wish to perform a media check on the inserted DVD. Select Yes
or No and press the Enter key. If you select No, the system bypasses the media check. If you select Yes,
the system performs a checksum to make sure that the media on the DVD is intact. When the checksum
has successfully completed, select Okay and press the Enter key.

Note

If the checksum fails, it could be because of a problem with either the DVD or the DVD drive.
The DVD or the DVD drive could need cleaning; the DVD data could be corrupted; or the
software image you are trying to load could be the wrong image.

Step 3

Hard Drive Check: The system then checks the status of the hard drives in the server. When cued to
update BIOS, press the Enter key to continue.

Step 4

Platform Installation Wizard: Select Proceed and press the Enter key to continue.

Step 5

Automatic Negotiation of Ethernet NIC Speed and Duplex: Select Yes and press the Enter key to
continue.

Step 6

DHCP: Cisco Systems recommends that you use a static IP address instead of DHCP. Select No to define
a specific static IP address and press the Enter key. Enter the following information:
•

Hostname: Hostname of the CTMS server

•

IP Address: IP address of the CTMS server

•

IP Mask: Subnet mask for the CTMS server IP address

•

Gateway Address: IP address for the gateway to the CTMS server

Select Okay and press the Enter key to continue.
Step 7

DNS Client: Select Yes and press the Enter key. Enter the following information:
•

Primary DNS: IP address of the primary DNS server

•

Secondary DNS: IP address of the secondary DNS server

•

Domain: Domain name for your company

Select Okay and press the Enter key to continue.
Step 8

Platform Administrator Username and Password: Enter the following information:
•

Administration ID

•

Password

•

Confirm Password

Select Okay and press the Enter key to continue.
Step 9

Certificate Information: Enter the following information:
•

Organization

•

Unit

•

Location

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•

State

•

Country

Select Okay and press the Enter key to continue.
Step 10

Network Time Protocol (NTP) Client Information: Enter the following information:
•

NTP Server 1: IP address of the primary NTP server

•

NTP Server 2: IP address of the secondary NTP server

•

NTP Server 3 through 5: IP addresses of additional NTP servers

Select Okay and press the Enter key to continue.

Note

The NTP servers identified must be the same for CTMS, CTS and CTM. It is recommended that
you provide at least three NTP servers.

Step 11

Platform Configuration Confirmation: Select Okay to continue with installation. select Back to go to
previous screens in the installation procedure, or Cancel to abort the installation. When you have made
your selection, press the Enter key. If you select Okay, platform and application installation takes
approximately 30 to 45 minutes. During installation, allow the default selection for the custom kernal to
proceed.

Step 12

After the CTMS Administration software application files have been installed, the system automatically
reboots. The system then performs a check of the network connectivity and setup. If the system
determines that any of the information you entered during the preceding steps is incorrect, a message is
displayed on the console, giving the you the following options:

Step 13

•

Retry: Select this option (and press the Enter key) to retry the installation procedure.

•

Review: Select this option (and press the Enter key) if you need to change any of the data you entered
during the preceding installation steps. If you select this option, navigate to the appropriate
installation data entry screen, re-enter the data, and then proceed to the Platform Configuration
screen to re-initiate installation.

•

Halt: Select this option (and press the Enter key) if you need to abort installation.

•

Ignore: Select this option (and press the Enter key) to ignore the system warning.

After the network connectivity and setup check, the system reboots again. Following this reboot, the
CTMS Administration software log-on screen is displayed. Enter your username and password to
continue with CTMS Administration software configuration.

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CH A P T E R

Configuring CTMS Administration Software
Revised: June 6, 2008, OL-12586-02
Last Revised: August 4, 2008

Contents
•

Overview, page 4-21

•

System Settings, page 4-22
– Editing IP Settings, page 4-22
– Editing Access Settings, page 4-23
– Configuring and Editing QoS Settings, page 4-24
– Configuring and Editing Resource Management, page 4-28

•

Cisco Unified Communications Manager Settings, page 4-32
– Configuring and Editing Unified CM Settings, page 4-33
– Configuring and Editing SIP Profile Settings, page 4-33

•

Configuring and Editing Cisco TelePresence Manager Settings, page 4-35

•

Configuring and Editing Access Management, page 4-36

•

Upgrading Software Version, page 4-40

•

Interface Failover, page 4-41

Overview
The following sections describe the System Configuration parameters for the Cisco TelePresence
Multipoint Switch (CTMS). System Configuration is divided into the following areas:
•

System Settings, page 4-22

•

Cisco Unified Communications Manager Settings, page 4-32

•

Configuring and Editing Cisco TelePresence Manager Settings, page 4-35

•

Configuring and Editing Access Management, page 4-36

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System Settings

System Settings
System Settings are initially configured during Cisco TelePresence Multipoint Switch (CTMS)
Administration software set up. Use the System Settings to make changes to these initial settings. System
Settings consists of four configuration areas:
•

Editing IP Settings, page 4-22

•

Editing Access Settings, page 4-23

•

Configuring and Editing QoS Settings, page 4-24

•

Configuring and Editing Resource Management, page 4-28

Editing IP Settings
Figure 4-1 shows the IP Settings screen.
Figure 4-1

IP Settings

To edit IP settings:
Step 1

Click System Settings under the System Configuration folder in the Navigation Pane.

Step 2

Click the IP Settings tab. IP Settings screen displays a table providing the IP Settings fields. Most of the
settings displayed on the IP Settings screen are configured during initial installation of the CTMS
Administration software. Only three fields can be configured on this screen:
•

IP Address

•

Subnet Mask

•

Default Gateway

Edit settings (as needed) as described in Table 4-1

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System Settings

Table 4-1

IP Settings

Field or Button

Setting

MAC Address

(View only) MAC address of the MCU device on which the Cisco
TelePresence Multipoint Switch is located.

Hostname

(View only) Hostname configured for the MCU device on which the
Cisco TelePresence Multipoint Switch is located.

Domain Name

(View only) Domain name in which the MCU device on which the
Cisco TelePresence Multipoint Switch is located.

Primary DNS

(View only) IP address of the primary DNS for the MCU device on
which the Cisco TelePresence Multipoint Switch is located.

Secondary DNS

(View only) IP address of the secondary DNS for the MCU device on
which the Cisco TelePresence Multipoint Switch is located.

Ethernet Card

(View only) Ethernet card being used on the MCU server to connect
to the network.

IP Address

IP address of the Cisco TelePresence Multipoint Switch.

Note

After changing the IP address, close your browser window,
then log into CTMS again using your new IP address.

Subnet Mask

Subnet mask of the Cisco TelePresence Multipoint Switch.

Default Gateway

Default gateway IP address for the Cisco TelePresence Multipoint
Switch.

•

To register new or modified settings, click Apply.

•

To restore the original settings, click Reset.

Editing Access Settings
Figure 4-2 shows the Access Settings screen.

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System Settings

Figure 4-2

Access Settings

To edit Access settings:
Step 1

Click System Settings under the System Configuration folder in the Navigation Pane.

Step 2

Click the Access Settings tab. Access Settings displays a table providing the Access Settings
configuration fields. All of the settings on the Access Screen are derived from settings you configured
in Cisco Unified Communications Manager (Unified CM).
Edit settings (as needed) as described in Table 4-2
Table 4-2

Access Settings

Field or Button

Setting

Route Pattern Start

Defines the first number in your defined route pattern as configured
in Unified CM.

Route Pattern End

Defines the last number in your defined route pattern as configured
in Unified CM.

Access Number

Displays the first number in the route pattern as defined in
Unified CM. CTMS Administration software (CTMSA)
automatically selects that number as the access number. That number
is used for scheduled meetings and cannot be used for static
meetings.

Access Name

Descriptive name for the access number. Maximum number of
characters is 20.

•

To register new or modified settings, click Apply.

•

To restore the original settings, click Reset.

Configuring and Editing QoS Settings
Figure 4-3 shows the QoS Settings screen.

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System Settings

Figure 4-3

QoS Settings

To configure or edit QoS settings:
Step 1

Click System Settings under the System Configuration folder in the Navigation Pane to open the
System Settings window.

Step 2

Click the QoS Settings tab. QoS Settings displays a table providing the QoS Settings configuration
fields.
Enter or edit settings (as needed) as described in Table 4-3

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System Settings

Table 4-3

QoS Settings

Field or Button

Setting

DSCP for Media

Traffic marking values for voice and video traffic used for network
queuing. Available settings are:
•

AF11 DSCP (001010)

•

AF12 DSCP (001100)

•

AF13 DSCP (001110)

•

AF21 DSCP (010010)

•

AF22 DSCP (010100)

•

AF23 DSCP (010110)

•

AF31 DSCP (011010)

•

AF32 DSCP (011100)

•

AF33 DSCP (011110)

•

AF41 DSCP (100010)

•

AF42 DSCP (100100)

•

AF43 DSCP (100110)

•

CS1 (precedence 1) DSCP (001000)

•

CS2 (precedence 2) DSCP (010000)

•

CS3 (precedence 3) DSCP (011000)

•

CS4 (precedence 4) DSCP (100000)

•

CS5 (precedence 5) DSCP (101000)

•

CS6 (precedence 6) DSCP (110000)

•

CS7 (precedence 7) DSCP (111000)

•

Default DSCP (000000)

•

EF DSCP (101110)

The default value for this field is CS4 (precedence 4) (100000). It is
recommended that you use the default value for this field.

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System Settings

Table 4-3

QoS Settings

Field or Button

Setting

DSCP for Signaling

Traffic queuing techniques that define per-hop behavior based on the
Differentiated Services Code Point (DSCP) value in the IP header of
a packet. control stream
Available settings are:
•

AF11 DSCP (001010)

•

AF12 DSCP (001100)

•

AF13 DSCP (001110)

•

AF21 DSCP (010010)

•

AF22 DSCP (010100)

•

AF23 DSCP (010110)

•

AF31 DSCP (011010)

•

AF32 DSCP (011100)

•

AF33 DSCP (011110)

•

AF41 DSCP (100010)

•

AF42 DSCP (100100)

•

AF43 DSCP (100110)

•

CS1 (precedence 1) DSCP (001000)

•

CS2 (precedence 2) DSCP (010000)

•

CS3 (precedence 3) DSCP (011000)

•

CS4 (precedence 4) DSCP (100000)

•

CS5 (precedence 5) DSCP (101000)

•

CS6 (precedence 6) DSCP (110000)

•

CS7 (precedence 7) DSCP (111000)

•

Default DSCP (000000)

•

EF DSCP (101110)

The default value for this field is CS3 (precedence 3) (011000). It is
recommended that you use the default value for this field.

Note

•

To register new or modified settings, click Apply.

•

To restore the original settings, click Reset.

We recommend that you use the same Quality settings for CTSM that you have configured in Cisco
Unified Communications Manager for Cisco TelePresence Systems endpoints.

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System Settings

Configuring and Editing Resource Management
Figure 4-4 shows the Resource Management Settings screen.
Figure 4-4

Resource Management Settings

To configure or edit Resource Management settings:
Step 1

Click System Settings under the System Configuration folder in the Navigation Pane.

Step 2

Click the Resource Management tab. Resource Management displays a table providing the Resource
Management Settings configuration fields.
Enter or edit settings (as needed) as described in Table 4-4
Table 4-4

Resource Management Settings

Field or Button

Setting

Maximum Segments

Defines the total number of table segments (individual video
displays) this CTMS handles. Maximum number is 48.

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Table 4-4

Resource Management Settings (continued)

Field or Button

Setting

Adhoc Segments

Defines the maximum number of table segments available for
impromptu meetings. By defining the number of table segments
available for adhoc meetings, you ensure that there will be sufficient
table segments available for scheduled meetings. Maximum number
is 48.

Schedulable Segments

Note

Combined total for Schedulable Table Segments and Ad hoc
Table Segments cannot exceed 48.

Note

In Interop calls (meaning that the teleconference includes
both CTS and legacy teleconferencing (Cisco Unified Video
Conferencing (CUVC)), CUVC occupies one segment per
call. Segment use is dependint on the number of Interop
calls; for example, if there are three on-going Interop calls,
then three CTMS segments will be used to establish calls to
CUVC.

(View only) This field displays the number of table segments
available at any one time for scheduled meetings; CTMS
automatically derives this value by subtracting the defined number of
Ad Hoc Table Segments from the defined number of Maximum Table
Segments.

If you do not have Cisco TelePresence Manager installed, all table segments must be ad hoc.
•

To register new or modified settings, click Apply.

•

To restore the original settings, click Reset.

Configuring and Editing SNMP Settings
The Simple Network Management Protocol (SNMP) is an application layer protocol that facilitates the
exchange of management information between network devices; it enables network administrators to
manage network performance, find and solve network problems, and plan for network growth by
analyzing information gathered using MIBs.
With SNMP for CTMS, you first enable (or disable) SNMP; when you enable SNMP, you turn on the
SNMP daemon so CTMS is registered with SNMP (so that SNMP can begin monitoring CTMS and
gathering data). You can also designate a particular server where SNMP trap messages are gathered and
stored. Both of these configuration steps require separate username and password authentication.
By default, SNMP service is disabled. Once SNMP is enabled, the following default SNMP settings are
also enabled:
•

One SNMP username set to “admin”. This name cannot be changed.

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System Settings

•

SNMP service password set to “snmppassword”. The password should be changed.

•

No trap receiver configured. Use the Trap Receiver Configuration fields in this window to configure
a trap receiver. The fields collect trap receiver username, password, authentication algorithm,
hostname or IP address, and port.

Figure 4-5 shows the SNMP Settings screen.
Figure 4-5

SNMP Settings

To edit SNMP settings:
Step 1

Click System Settings under the System Configuration folder in the Navigation Pane.

Step 2

Click the SNMP Settings tab. SNMP Settings displays a table providing the SNMP Settings
configuration fields.
Edit settings (as needed) as described in Table 4-5
Table 4-5

SNMP Settings

Field or Button

Setting

Engine ID

(View only) The engine ID for the SNMP agent on this Cisco
TelePresence Multipoint Switch. This number is usually based on the
CTMS MAC address.
If you configure the trap receiver, this engine ID is used to create a
trap user on the trap receiver system and to compute the security
digest for authenticating and encrypting packets sent to a user on the
remote host.

SNMP

Enable or disable SNMP for CTMS. Click the appropriate radio
button to select.
When SNMP is enabled, supply a password for the SNMP server in
the Configuration area.

Configuration
User Name

SNMP server username.

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Table 4-5

SNMP Settings

Field or Button

Setting

Current Password
Trap Receiver
Configuration

SNMP server password. The password must be 8 characters long.
Enter it twice for verification.
To select whether to use an SNMP trap receiver, click the Yes or No
radio button, as appropriate.
When a trap receiver is used, supply login information for the trap
receiver in the following fields.

User Name

Trap receiver username.

Current Password

Trap receiver password. The password must be 8 characters long.
Enter it twice for verification.

Authentication
Algorithm

Choose Message Digest 5 (MD5) or Secure Hash Algorithm (SHA)
for authentication.

•

To register new or modified settings, click Apply.

•

To restore the original settings, click Reset.

Restarting CTMS
Figure 4-6 shows the Restart CTMS screen.
Figure 4-6

Restart CTMS Settings

To restart CTMS or to shutdown CTSM:
Step 1

Click System Settings under the System Configuration folder in the Navigation Pane.

Step 2

Click the Restart CTMS tab.

Step 3

Click Restart to restart—meaning shutdown and then reboot—CTMS.

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Importing and Exporting Files

Step 4

Click Shutdown to completely shutdown CTMS.

Importing and Exporting Files
Import/Export Files enables you to reuse previously defined user and configuration files (such as
meeting templates) when upgrading to a new version of CTMS Administration Software. To reuse
previously defined user and configuration files, you must first export the files to a secure location,
upgrade to the new version of CTMS Administration software, and then import the files.
Figure 4-7 shows the Restart CTMS screen.
Figure 4-7

Import/Export Files Settings

To import or export files:
Step 1

Click Import/Export Files under the System Configuration folder in the Navigation Pane.

Step 2

Click Export Files to import defined user and configuration files. Click Browse to select the exported
user and configuration files, then click Install Config Files to unzip and install the files.

Step 3

Click Import Files to import defined user and configuration files. Click Browse to select the exported
user and configuration files, then click Install Config Files to unzip and install the files.

Cisco Unified Communications Manager Settings
Cisco Unified Communications Manager Settings (Unified CM) consists of two configuration areas:
•

Configuring and Editing Unified CM Settings, page 4-33

•

Configuring and Editing SIP Profile Settings, page 4-33

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Cisco Unified Communications Manager Settings

Configuring and Editing Unified CM Settings
Figure 4-8 shows the Unified CM Settings screen.
Figure 4-8

Unified CM Settings

To configure or edit Unified CM settings:
Step 1

Click Unified CM Settings under the System Configuration folder in the Navigation Pane.

Step 2

Click the Unified CM Settings tab. Unified CM Settings displays a table providing the Unified CM
Settings configuration fields. Enter settings (as needed) as described in Table 4-6
Table 4-6

Unified CM Settings

Field or Button

Setting

Unified CM 1 through 5

Hostnames or IP address(es) of the Cisco Unified Communications
Manager (Unified CM) server.

Note

SIP Port

It is important to add all Unified CM servers in the cluster.

Port number for Cisco Unified SIP IP Phones that are using UDP to listen
for SIP messages from Unified CM. The default setting equals 5060.

•

To register new or modified settings, click Apply.

•

To restore the original settings, click Reset.

Configuring and Editing SIP Profile Settings
Figure 4-9 shows the SIP Profile Settings screen.

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Cisco Unified Communications Manager Settings

Figure 4-9

SIP Profile Settings

To configure or edit SIP Profile settings:
Step 1

Click Unified CM Settings under the System Configuration folder in the Navigation Pane to open the
Unified CM Settings window.

Step 2

Click the SIP Profile Settings tab. SIP Profile Settings displays a table providing the SIP Profile Settings
configuration fields.
Enter or edit settings (as needed) as described in Table 4-7
Table 4-7

SIP Profile Settings

Field or Button

Setting

Retry Count for SIP Invite

Specifies the number of times that Cisco Unified Communications
Manager (Unified CM) will re-send the INVITE message. This is a
required field. Minimum is 1. Maximum is 10 Default is 6.

Retry Count for SIP
non-Invite Request

Specifies the number of times that Unified CM will re-send the
non-INVITE message. This is a required field. Minimum is 1.
Maximum is 10 Default is 6.

SIP Expires Timer

Specifies the maximum time that an INVITE message remains valid.
If Unified CM has not received an answer before this timer expires,
Unified CM tears down the call. This is a required field. Minimum is
60000 (msec). Maximum is 300000 (msec). Default is 180000
(msec).

SIP Timer T1

Specifies the lowest value, in milliseconds, of the retransmission
timer for SIP messages. Valid values include any positive number.
Default specifies 500.

SIP Timer T2

Specifies the highest value, in milliseconds, of the retransmission
timer for SIP messages. Valid values include any positive number.
Default specifies 4000.

Start Media Port

Designates the start real-time protocol (RTP) port for media. Media
port ranges from 16384 to 32766. Default specifies 16384.

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Table 4-7

SIP Profile Settings

Field or Button

Setting

Stop Media Port

Designates the stop real-time protocol (RTP) port for media. Media
port ranges from 16384 to 32766. Default specifies 32766.

Transport Layer Protocol

Select TCP or UDP for this field. Both transport types are supported.
TCP is the recommended transport type.

Note

Whenever the transport type is modified in CTMS, the
corresponding transport type for the Unified CM trunk
setting must be changed to match the CTMS transport type.

•

To register new or modified settings, click Apply.

•

To restore the original settings, click Reset.

Configuring and Editing Cisco TelePresence Manager Settings
These setting are used to register CTMS with Cisco TelePresence Manager (CTS-Man) for scheduled
meetings.
Figure 4-10 shows the Cisco TelePresence Manager Settings screen.
Figure 4-10

Cisco TelePresence Manager Settings

To configure or edit CTS-Manager settings:
Step 1

Click CTM Settings under the System Configuration folder in the Navigation Pane to open the CTM
Settings window.

Step 2

CTM Settings displays a table providing the Cisco TelePresence Manager Settings configuration fields.
Enter or edit settings (as needed) as described in Table 4-8

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Table 4-8

Cisco TelePresence Manager Settings

Field or Button

Setting

Description

Text describing or identifying this particular CTMS. The maximum
number of characters for this field is 62 characters.

Time Zone

Indicates the time zone in which the CTMS is located. Click “Time Zone”
to display the list of available time zone options. Click option to highlight
and select.

User

Username with which CTMS web services communicates with CTS
Manager.

Password

Note

Usernames must be at least 5 characters, but not more than 64
characters in length, and can contain upper and lower case
alphanumeric characters and the underscore and dash characters.
The following usernames are not allowed: apache, daemon,
nobody, operator, and shutdown.

Note

User name and password configured on the CTMS and CTS-Man
need to be the same.

Password with which CTMS web services communicates with CTS
Manager.
Note

Passwords must be at least 5 characters, but not more than 64
characters in length, and can contain upper and lower case
alphanumeric characters and the underscore and dash characters.
The following usernames are not allowed: apache, daemon,
nobody, operator, and shutdown.

Note

User name and password configured on the CTMS and CTS-Man
need to be the same.

Host

Host is the IP address or host name of the CTS-Man.

Registration Status

(View only) Registration state of the CTMS and CTS-Man.

•

To register new or modified settings, click Apply.

•

To restore the original settings, click Reset.

Configuring and Editing Access Management
CTMS administration software recognizes three different administrative roles; access to task folders is
dependent on defined administrative roles. So, administrative roles are considered a form of access
management and are defined using Access Management settings.
Figure 4-11 shows the Access Management screen.

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Configuring and Editing Access Management

Figure 4-11

Access Management

To configure or edit Access Management settings:
Step 1

Click Access Management under the System Configuration folder in the Navigation Pane to open the
Access Management window.

Step 2

Access Management initially displays a table providing the following information about already-defined
users as described in Table 4-9.
Table 4-9

Access Management Table Field Descriptions

Field

Description

Username

Username of a specific CTMS user.

Administrator

Administrators have the authority to perform all tasks associated
with CTMS, including configuring system settings, managing
multipoint meetings, maintaining, monitoring and troubleshooting
CTMS. Administrators have access to all folders in CTMS
Administration software. A green check in this field indicates that
the selected user has been designated as an administrator.

Meeting Scheduler

Meeting Schedulers have the authority to perform multipoint
meeting management tasks, such as defining meeting templates, and
setting up (and breaking down, as necessary) ad hoc, static and
scheduled meetings. Meeting Schedulers have access to the Meeting
Management folder in CTMS Administration software. A green
check in this field indicates that the selected user has been
designated as a meeting scheduler.

Diagnostic Technician

Diagnostic Technicians have the authority to perform CTMS
monitoring and troubleshooting tasks. Diagnostic Technicians have
access to the Troubleshooting and Monitoring folders in CTMS
Administration software. A green check in this field indicates that
the selected user has been designated as a diagnostic technician.

•

To delete one of the defined administrators, click the radio button to the left of the table entry, and
then click Delete.

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Step 3

•

To edit one of the defined administrators, click the radio button to the left of the table entry, and then
click Edit.

•

To define a new administrator, click New,

When you click New from the Access Management screen, CTMS Administration software takes you to
the New User Settings table as shown in Figure 4-12.
Figure 4-12

Step 4

New User Settings

Enter settings as described in Table 4-10
Table 4-10

New User Settings

Field or Button

Setting

Username

Username identifying a defined role as selected from the Role field.
Note

Password

Usernames must be at least 5 characters, but not more than
64 characters in length, and can contain upper and lower case
alphanumeric characters and the underscore and dash
characters. The following usernames are not allowed:
apache, daemon, nobody, operator, and shutdown.

Password for the username indicated in the Username field.
Note

Passwords must be at least 5 characters, but not more than 64
characters in length, and can contain upper and lower case
alphanumeric characters and the underscore and dash
characters. The following usernames are not allowed:
apache, daemon, nobody, operator, and shutdown.

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Table 4-10

New User Settings

Field or Button

Setting

Verify Password

Re-enter the password defined for this user.

Role

Defines a specific user role. In CTMS Administration software, there
are three possible roles, each with specific levels of administrative
access:
•

Administrator: Administrators have access to all screens and
configuration tasks in CTMS Administration software.

•

Conference Scheduler: Conference-Schedulers have access only
to the Meeting Management screens and associated
configuration tasks in CTMS Administration software.

•

Diagnostic Technician: Diagnostic Technicians have access only
to Monitoring and Troubleshooting screens and one task (system
restart) in CTMS Administration software.

Note

A single user can have more than one role.

Click the appropriate radio button to select.

Step 5

•

To register new or modified settings, click Apply.

•

To close this window without applying settings, click Close.

To edit an existing user profile, click the radio button to the left of the table entry to select the user, and
then click Edit. When you click Edit from the Access Management screen, CTMS Administration
software takes you to the Edit User Settings table. Enter settings (as needed) as described in Table 4-11
Table 4-11

Edit User Settings

Field or Button

Setting

User

(View only.) Defined role.

Password

Password for the username indicated in the Username field.
Note

Verify New Password

Passwords must be at least 5 characters, but not more than 64
characters in length, and can contain upper and lower case
alphanumeric characters and the underscore and dash
characters. The following usernames are not allowed:
apache, daemon, nobody, operator, and shutdown.

Re-enter the password defined for this user.

•

To register new settings, click Save.

•

To close this window without applying settings, click Close.

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Configuring CTMS Administration Software

Upgrading Software Version

Upgrading Software Version
There are also two functions to assist you in maintaining the system software, as follows:
•

Switch Version: The hard drive on the server on which CTMS is installed is partitioned into two
areas. Each area can contain a system image. Switch Version allows you to switch the location of
two stored versions of the system software.

•

Upgrade Software: CTMS provides a patch file for upgrading system software. The Cisco-supplied
patch file can be stored on a CD-ROM or a Secure FTP (SFTP) host network. A wizard displays
dialog boxes to prompt you through the process.

Figure 4-13 shows the Software Upgrade screen.
Figure 4-13

System Upgrade Screen

To switch software versions:
•

Click the Switch Version button.

The system will swap the software versions and reboot. Screens will describe activity.
The active partition in the server hard drive contains the active system image. The software versions that
are loaded will be displayed in the Active Version and Inactive Version fields.

To upgrade software:
Step 1

To start the software upgrade process, click the Upgrade Software button.
The Source Selection dialog box appears.
If you need to stop the software installation, click the Cancel button when the button is active.

Step 2

Click the CD-ROM or Network radio button to choose the location of the patch file.
If you chose CD-ROM, click Next to go to the File Selection window.
If you chose Network, provide the hostname, login username, password, and the path to the patch file.
By default, port 22 is used to access the server; supply the correct port number, if required. Click Next
to go to the File Selection window.

Step 3

At the File Selection window, choose the file to load by clicking its radio button. Then click Next.

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Configuring CTMS Administration Software
Interface Failover

Step 4

The Patch File Preparation window appears. Watch this window to monitor the progress of the file
download. Buttons will be inactive until the patch file is loaded.
Once the file is loaded, the window displays a Confirmation message.
The software wizard displays the software versions that are installed and provides active Yes and No
radio buttons so you can choose to switch the newly loaded software to the active partition.

Step 5

Click Yes or No to make your choice. Then click Next to finish the software upgrade task.
The install wizard displays a dialog window that logs the progress of the update.

Step 6

When the log indicates that the files have been switched, click Finish to complete this task.

Interface Failover
Interface failover provides a backup mechanism for Ethernet adapters. When enabled, the secondary
adapter handles all network traffic if the primary adapter or its connection fails.
To enable interface failover:
Step 1

Make sure that the primary Ethernet adapter (Ethernet interface 0) is connected to the network and that
its static IP address and gateway parameters were correctly configured during system installation.

Step 2

Connect the secondary Ethernet cable (Ethernet interface 1) to a network switch. The connection port
can be on the same switch as Ethernet interface 0 or on a different switch but both Ethernet interface 0
and Ethernet interface 1 must be on the same gateway.

Step 3

From the Interface Failover window, click the Enable button, then click Apply.

Note

If the Enable button is grayed out, check your network connection.

To disable interface failover:
Step 1

With no active meetings in progress, click the Disable button.

Step 2

Click Apply. Your network adapters will be configured and restarted and the interface failover disabled.

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Interface Failover

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CH A P T E R

Managing Meetings
Initial Release: May 5, 2008, OL-12586-02
Last Revised: August 4, 2008

Contents
•

Overview, page 5-43

•

Defining and Editing Default Settings, page 5-43

•

Creating and Editing Static Meetings, page 5-45

•

Ad Hoc Meetings, page 5-49
– Creating and Editing Ad Hoc Meetings, page 5-49
– Creating and Editing Meeting Templates, page 5-51

•

Viewing Scheduled Meetings, page 5-54

•

Viewing and Editing Active Meetings, page 5-55

Overview
This chapter describes how to set up and administer static (reservationless) and ad hoc meetings using
the CTMS Administration software.

Defining and Editing Default Settings
Default settings are those that the CTMS Administration software automatically assigns to meeting
profiles unless you configure specific settings for ad hoc and static meetings.
Figure 5-1 shows the Default Settings screen.

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Managing Meetings

Defining and Editing Default Settings

Figure 5-1

Default Settings

To define default settings:
Step 1

Click Default Settings under the Meetings Management folder in the Navigation Pane.

Step 2

Default Settings displays a table providing the following configuration fields:
Table 5-1

Default Settings

Field or Button

Setting

Switching Policy

Defines how CTMS calls are displayed during a meeting. CTMS displays
active speakers on screen. There are two active speaker display options:
•

Segment: With segment switching, each individual table segment
(defined as a display and a camera) is displayed on the screen as that
segment becomes the active speaker.

•

Site: When you select “site,” all table segments for a particular room
are displayed on screen when any segment in that room is the active
speaker.

Click the appropriate radio button to select.
Maximum Rooms

Defines the maximum number of Cisco TelePresence rooms allowed to
dial into in a static multi-point meeting. The range is from 1 to 48.

Video announce

If this option is selected, when a new attendee joins the meeting, the new
attendee is displayed for 2 seconds. Options are Yes and No. Click the
appropriate radio button to select.

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Managing Meetings
Creating and Editing Static Meetings

Table 5-1

Default Settings

Field or Button

Setting

Quality

This field sets the system bandwidth and screen resolution. A higher
bandwidth increases video quality, but may also cause packets to be
dropped and video to be interrupted. Choices:
•

Highest Detail, Best Motion: 4Mbps 1080p

•

Highest Detail, Better Motion: 3.5Mbps, 1080p

•

Highest Detail, Good Motion: 3Mbps, 1080p

•

High Detail, Best Motion: 3Mbps, 720p

•

High Detail, Better Motion: 2Mbps, 720p

•

High Detail, Good Motion: 1Mbps, 720p

Default is Highest Detail, Best Motion: 4Mbps 1080p.
Allow Downspeed

When selected, if an endpoint joins the meeting with a lower Quality value
than other endpoints, the endpoint is allowed to join the meeting and all
other endpoints downgrade their Quality to match the lower value. If this
option is not selected, endpoints with a lower Quality value are not
allowed to join the meeting.
Options are Yes and No. Click the appropriate radio button to select.

Idle Meeting Termination When selected, the meeting is terminated if the system does not detect an
Enabled:
active speaker for the value set in the Idle Meeting Termination Time field.
Options are Yes and No. Click the appropriate radio button to select.
Idle Meeting Termination If the Idle Meeting Termination Enabled field is set to “Yes,” this field
Time (minutes)
defines the number of minutes before a meeting is terminated (if the
system does not detect an active speaker).
Possible values range from 1 to 59 minutes. The default is 10 minutes.
•

To register new or modified settings, click Apply.

•

To restore the original settings, click Reset.

Creating and Editing Static Meetings
Static meetings are meetings that are permanently available after they have been configured. Each static
meeting has its own associated meeting number; meetings attendees dial into that specific number when
attending a static meeting. You can also add participants to a static meeting through the Active Meetings
page.

Note

Static meetings use ad hoc meeting resources.
Figure 5-2 shows the Static Meetings screen.

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Creating and Editing Static Meetings

Figure 5-2

Static Meetings

To create or edit a static meeting:
Step 1

Click Static Meetings under the Meetings Management folder in the Navigation Pane.

Step 2

The Static Meetings setting screen initially displays a table providing the following information about
already defined static meetings:
Table 5-2

Static Meetings Table Field Descriptions

Field

Description

Access Number

Displays the access number that rooms call to attend this meeting.

Description

Displays the defined description for this static meeting.

Switching Policy

Displays the defined switching policy (site or segment) for this
static meeting.

Max Rooms

Displays the maximum number of sites that can participate in this
static meeting.

Quality

Sets the maximum bit rate and video resolution to be used for the
meeting.

Interop

A green check indicates that this particular Cisco TelePresence
multipoint meeting supports Cisco Unified Video Conferencing
(CUVC) systems (interoperability mode). A red “X” indicates that
this meeting is not configured to cascade with CUVC systems.

CUVC Number

(Optional) Number dialed to CUVC for interoperability meetings.

•

To delete one of the defined static meetings, click the radio button to the left of the table entry, and
then click Delete.

•

To edit one of the defined static meetings, click the radio button to the left of the table entry, and
then click Edit.

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Creating and Editing Static Meetings

•
Step 3

To define a new static meeting, click New.

When you click Edit or New, CTMS Administration software takes you to the Static Meeting Settings
table. Figure 5-3 shows the New Static Meetings Settings screen.
Figure 5-3

Step 4

New Static Meetings Settings

Enter settings as described in Table 5-3:
Table 5-3

Static Meeting Settings

Field or Button

Setting

Access Number

Defines the telephone number that participants call to attend this
static meeting.

Meeting Description

Text describing or identifying this static meeting. The maximum
number of characters for this field is 62 characters.

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Creating and Editing Static Meetings

Table 5-3

Static Meeting Settings

Field or Button

Setting

Switching Policy

Defines how CTMS calls are displayed during a meeting. CTMS
displays active speakers on screen. There are two active speaker
display options:
•

Segment: (Speaker) With segment switching, each individual
table segment (defined as a display and a camera) is displayed
on the screen as that segment becomes the active speaker.

•

Site: (Room) When you select “site,” all table segments for a
particular room are displayed on screen when any segment in
that room is the active speaker.

Click the appropriate radio button to select.

Note

If you are running CTS 1.3 or later, you can control how
Cisco TelePresence calls are displayed from the Cisco
TelePresence phone interface. Press the Speaker softkey to
display the active segment; press the Room softkey to
display all segements from a particular site.

Maximum Rooms

Defines the maximum number of Cisco TelePresence rooms allowed
to dial into in a static multi-point meeting. The range for this setting
is from 1 to 48.

Video Announce

If this option is selected, when a new room joins the meeting, the new
room is displayed on-screen for 2 seconds. Options are Yes and No.
Click the appropriate radio button to select.

Hosted Meeting

Hosted meetings mean that one particular room is identified as the
host for a meeting; other meeting rooms will not be added to the
meeting until the host room dials in. If you have selected “Video
announce,” then each meeting room will be displayed in 2-second
intervals in the order that they joined the meeting.
Options are Yes and No. Click the appropriate radio button to select.

Host Room Number

Defines the host Cisco TelePresence System room number.

Quality

This field sets the system bandwidth and screen resolution. A higher
bandwidth increases video quality, but may also cause packets to be
dropped and video to be interrupted. Choices:
•

Highest Detail, Best Motion: 4Mbps 1080p

•

Highest Detail, Better Motion: 3.5Mbps, 1080p

•

Highest Detail, Good Motion: 3Mbps, 1080p

•

Highest Detail, Best Motion: 3Mbps, 720p

•

Highest Detail, Better Motion: 2Mbps, 720p

•

Highest Detail, Good Motion: 1Mbps, 720p

Default is Highest Detail, Best Motion: 4Mbps 1080p.

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Ad Hoc Meetings

Table 5-3

Static Meeting Settings

Field or Button

Setting

Interop

Determines whether this particular Cisco TelePresence multipoint
meeting should automatically dial out to legacy Cisco Unified Video
Conferencing (CUVC) systems (interop).
Options are Yes and No. Click the appropriate radio button to select.

CUVC Number

Defines the number that CTMS dials to establish contact with
CUVC. Each CUVC number must be unique for each CTMS
conference. The CUVC number consists of the service prefix and
then the remaining dialed digits. The service prefix can be the same
for different meetings. The remaining digits in the dialed number
designate the CUVC meeting instance.
Each CTMS conference requires its own CUVC meeting instance.

Note

This number must start with the CUVC service prefix
defined during CUVC configuration.

•

To register new or modified settings, click Apply.

•

To restore the original settings, click Reset.

Ad Hoc Meetings
Ad Hoc meetings are impromptu meetings. Unlike static meetings (which, after they are defined, stay
active indefinitely), Ad Hoc meetings begin when they are configured, and end when the last meeting
room disconnects from the meeting, or when the administrator or conference-scheduler ends the
meeting. With Ad Hoc meetings, the CTMS dials meeting rooms invited to attend the meeting; after the
start of a meeting, the administrator can add rooms through the Active Meetings page.
If you have meetings that regularly include a particular set of meeting rooms, you can create meeting
templates; meeting templates are predefined groups of CTMS meeting room (end points).

Note

Ad Hoc meeting do not support interoperability meetings in CTMS Release 1.1.
Ad Hoc Meeting configuration is divided into two separate tasks:
•

Creating and Editing Ad Hoc Meetings, page 5-49

•

Creating and Editing Meeting Templates, page 5-51

Creating and Editing Ad Hoc Meetings
Figure 5-4 shows the Ad Hoc Meetings screen.

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Ad Hoc Meetings

Figure 5-4

Ad Hoc Meetings

To create or edit an ad hoc meeting:
Step 1

Click Ad Hoc Meetings under the Meetings Management folder in the Navigation Pane to open the Ad
Hoc Meeting window.

Step 2

CTMS Administration software displays the New Ad Hoc Meeting Settings table. Enter settings as
described in Table 5-4:
Table 5-4

New Ad Hoc Meetings Settings

Field

Description

Meeting Template

This field allows you to select a predefined meeting template.
(Meeting templates are predefined groups of CTMS end points.)
Click the down arrow to display the available meeting templates;
double click a particular template to select.

Rooms

Defines the meeting room number of the CTMS end points invited
to attend this ad hoc meeting. When entering multiple meeting room
numbers, separate each room number with a carriage return by
pressing Enter.

Meeting Description

Text describing or identifying this particular meeting. The
maximum number of characters for this field is 62 characters.

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Ad Hoc Meetings

Table 5-4

New Ad Hoc Meetings Settings

Field

Description

Switching Policy

Defines how CTMS calls are displayed during a meeting. CTMS
displays active speakers on screen. There are two active speaker
display options:
•

Segment: (Speaker) With segment switching, each individual
table segment (defined as a display and a camera) is displayed
on the screen as that segment becomes the active speaker.

•

Site: (Room) When you select “site,” all table segments for a
particular room are displayed on screen when any segment in
that room is the active speaker.

Click the appropriate radio button to select.

Note

Video Announce

When selected, if a new attendee joins the meeting, the attendee is
displayed on-screen for 2 seconds. Options are Yes and No. Click
the appropriate radio button to select.

Quality (per Display)

This field sets the system bandwidth and screen resolution. A higher
bandwidth increases video quality, but may also cause packets to be
dropped and video to be interrupted. Choices:
•

Highest Detail, Best Motion: 4Mbps 1080p

•

Highest Detail, Better Motion: 3.5Mbps, 1080p

•

Highest Detail, Good Motion: 3Mbps, 1080p

•

High Detail, Best Motion: 3Mbps, 720p

•

High Detail, Better Motion: 2Mbps, 720p

•

High Detail, Good Motion: 1Mbps, 720p

Default is Highest Detail, Best Motion: 4Mbps 1080p.
•

To register new or modified settings, click Apply.

•

To restore the original settings, click Reset.

Creating and Editing Meeting Templates
The Meeting Template setting screen initially displays a table providing the following information about
already defined meeting templates. Figure 5-5 shows the Meeting Templates screen.

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Ad Hoc Meetings

Figure 5-5

Meeting Templates

To create or edit a meeting template:
Step 1

Click Ad Hoc Meetings under the Meetings Management folder in the Navigation Pane to open the Ad
Hoc Meetings window.

Step 2

Click the Meeting Template tab to display the Meeting Template page.

Step 3

The Meeting Template setting screen initially displays a table providing the following information about
already defined meeting templates, as described in Table 5-5.
Table 5-5

Step 4

Meeting Template Table Field Descriptions

Field

Description

Name identifying this particular meeting template.

Description

Text describing this particular meeting template.

•

To display a defined number of table rows, click the down arrow next to Rows per page. Click to
highlight and select predetermined amounts.

•

To delete one of the defined meeting templates, click the radio button to the left of the table entry,
and then click Delete.

•

To edit one of the defined meeting templates, click the radio button to the left of the table entry, and
then click Edit.

•

To define a new meeting template, click New.

When you click Edit or New, CTMS Administration software displays the Meeting Templates Settings
table. Enter settings as described in Table 5-6:

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Ad Hoc Meetings

Table 5-6

Meeting Templates Settings

Field

Description

Name identifying this particular meeting template. This name
appears in the drop-down list of defined meeting templates. The
maximum number of characters for this field is 62 characters

Rooms

Meeting Description

Text describing this particular meeting template. The maximum
number of characters for this field is 62 characters

Switching Policy

Defines how CTMS calls are displayed during a meeting. CTMS
displays active speakers on screen. There are two active speaker
display options:
•

Segment: (Speaker) With segment switching, each individual
table segment (defined as a display and a camera) is displayed
on the screen as that segment becomes the active speaker.

•

Site: (Room) When you select “site,” all table segments for a
particular room are displayed on screen when any segment in
that room is the active speaker.

Click the appropriate radio button to select.

Note

Quality

This field sets the system bandwidth and screen resolution. A higher
bandwidth increases video quality, but may also cause packets to be
dropped and video to be interrupted. Choices:
•

Highest Detail, Best Motion: 4Mbps 1080p

•

Highest Detail, Better Motion: 3.5Mbps, 1080p

•

Highest Detail, Good Motion: 3Mbps, 1080p

•

High Detail, Best Motion: 3Mbps, 720p

•

High Detail, Better Motion: 2Mbps, 720p

•

High Detail, Good Motion: 1Mbps, 720p

Default is Highest Detail, Best Motion: 4Mbps 1080p.
•

To register new or modified settings, click Apply.

•

To restore the original settings, click Reset.

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Viewing Scheduled Meetings

Viewing Scheduled Meetings
Scheduled Meetings lists all of the meetings scheduled using CTS-Man.
Figure 5-6 shows the Scheduled Meetings screen.
Figure 5-6

Scheduled Meetings

To view information about scheduled meetings:
Step 1

Click Scheduled Meetings under the Meetings Management folder in the Navigation Pane to open the
Scheduled Meetings window.

Step 2

The Scheduled Meetings setting screen initially displays a table providing the following information
about already scheduled meetings, as described in Table 5-7
Table 5-7

Scheduled Meetings Table Field Descriptions

Field

Description

Meeting IDs for the scheduled meetings. Click the arrow to change
the order (descending, ascending based on Meeting IDs) in which
the scheduled meetings are displayed.

Description

Displays the defined meeting description.

Start Time GMT-8

Displays the start time (Greenwich Mean Time, Pacific Standard
Time) for this scheduled meeting. Click the arrow to change the
order (descending, ascending based on meeting start time) in which
the scheduled meetings are displayed.

End Time GMT-8

Displays the end time (Greenwich Mean Time, Pacific Standard
Time) for this scheduled meeting. Click the arrow to change the
order (descending, ascending based on meeting end time) in which
the scheduled meetings are displayed.

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Viewing and Editing Active Meetings

•

Click the radio button to the left of a table entry to select a specific scheduled meeting.

•

Click Details to display additional information about the selected scheduled meeting.

•

Click Refresh to refresh the Schedule Meetings table displayed.

•

To display a defined number of table rows, click the down arrow next to Rows Per Page. Click to
highlight and select predetermined amounts.

•

If there are multiple pages listing log files, click the First, Previous, Next, or Last button to navigate
to the desired page.

Viewing and Editing Active Meetings
Active Meetings is where you either view information about an active meeting, or edit meetings that are
currently in progress. Figure 5-7 shows the Active Meetings screen.
Figure 5-7

Active Meetings Screen

To view or edit an active meeting:
Step 1

Click Active Meetings under the Meetings Management folder in the Navigation Pane to open the
Active Meetings window.

Step 2

The Active Meetings setting screen displays a table listing all currently active meetings. Meetings are
listed in the table by Meeting ID number.
•

To display a defined number of table rows, click the down arrow next to Rows Per Page. Click to
highlight and select predetermined amounts.

•

If there are multiple pages, click the First, Previous, Next, or Last button to navigate to the desired
page.

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Viewing and Editing Active Meetings

•

Click Refresh to refresh the Active Meetings table displayed.

Step 3

To use the filter at the top of the table to find a particular meeting, enter either the Meeting ID number
or the Meeting Room number in the appropriate field and then click Filter.

Step 4

Click the radio button to the left of a table entry to select a particular meeting. Click Edit to display the
Active Meetings setting table. Active Meeting management tasks (and information about active
meetings) are described in Table 5-8
Table 5-8

Active Meetings Settings

Field

Description

Meeting ID

Displays the Meeting ID Number of the meeting selected. To delete
this meeting (in other words, end this meeting), click the
Delete Meeting radio button. Click Apply to end the meeting.

Meeting Description

Displays the defined description for this meeting.

Meeting Type

Displays the defined meeting type. Meeting types are static and
ad hoc.

Room1, Room2...

Lists the CTS end points (meeting rooms) attending this meeting. To
delete a particular CTS end point, click the Delete Room radio
button for that particular room. Click Apply to remove that room
from the meeting.

Note

Add Room(s)

For interoperability meetings, the CUVC connection is
shown as one room in the Maximum Rooms setting.

Defines additional meeting room numbers (CTMS end points) to
attend this meeting. When entering multiple meeting room
numbers, separate each room number with a carriage return by
pressing “Enter.”

Note

An interoperability connection cannot be dynamically
added to a conference. It must be configured in the Static
Meeting definition.

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Viewing and Editing Active Meetings

Table 5-8

Active Meetings Settings

Field

Description

Switching Policy

Defines how CTMS calls are displayed during a meeting. CTMS
displays active speakers on screen. There are two active speaker
display options:
•

Segment: (Speaker) With segment switching, each individual
table segment (defined as a display and a camera) is displayed
on the screen as that segment becomes the active speaker.

•

Site: (Room) When you select “site,” all table segments for a
particular room are displayed on screen when any segment in
that room is the active speaker.

Click the appropriate radio button to select.

Note

Video Announce

When selected, if a new attendee joins the meeting, the attendee is
displayed on-screen for 2 seconds. Options are Yes and No. Click
the appropriate radio button to select.

Quality

This field sets the system bandwidth and screen resolution. A higher
bandwidth increases video quality, but may also cause packets to be
dropped and video to be interrupted. Choices:
•

Highest Detail, Best Motion: 4Mbps 1080p

•

Highest Detail, Better Motion: 3.5Mbps, 1080p

•

Highest Detail, Good Motion: 3Mbps, 1080p

•

High Detail, Best Motion: 3Mbps, 720p

•

High Detail, Better Motion: 2Mbps, 720p

•

High Detail, Good Motion: 1Mbps, 720p

Default is Highest Detail, Best Motion: 4Mbps 1080p.
VIP Mode

When selected, one endpoint is defined as the “VIP.” A VIP is
broadcast to all other meeting attendees for the entire meeting. The
VIP’s endpoint continues to switch between endpoints with active
speakers. Only one VIP can be defined per meeting.
Options are “Yes” and “No.” Click the appropriate radio button to
select.

Lock

Locking the meeting means that no settings can be changed for this
meeting. Options are Yes and No. Click the appropriate radio button
to select.

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Viewing and Editing Active Meetings

Table 5-8

Active Meetings Settings

Field

Description

VIP Source

Defines how the VIP is displayed to all endpoints. Options are:
Room: If selected, all segments for the CTS endpoint identified as
“VIP” are displayed.
Center Segment: If selected (and the CTS endpoint identified as
“VIP” is a CTS-3000), then only the center segment is displayed.
Click the appropriate radio button to select.

Defines roles for participates if VIP mode is selected. Options are:
VIP: This attendee is broadcast to all other meeting attendees for
the entire meeting. The VIP’s endpoint continues to switch between
endpoints with active speakers. Only one VIP can be defined per
meeting.
Viewer: The VIP is broadcast to this attendee.
NA: The attendee is neither a viewer or a VIP. The NA’s endpoint
continues to switch between end points with active speakers.
Click the appropriate radio button to select.

•

To register new or modified settings, click Save.

•

To exit and return to the Active Meetings list, click Close.

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CH A P T E R

Troubleshooting the CTMS System
Initial Release: May 5, 2008, OL-12586-02
Last Revised: August 4, 2008

Contents
•

Overview, page 6-59

•

Viewing CTMS Alarms and System Error Messages, page 6-60

•

Configuring the Severity Level of System Error Messages, page 6-62

•

Filtering the Log File Table Listings, page 6-63

•

Downloading Log Files, page 6-64

•

Troubleshooting Specific Issues, page 6-64

Overview
The Troubleshooting folder contains tools that enable you to do the following:
•

View the latest CTMS alarms and system error messages

•

Configure the severity level of system level error messages and alarms for specific process areas

•

Filter the Log File table listings.

Figure 6-1 shows the main Troubleshooting window,

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Viewing CTMS Alarms and System Error Messages

Figure 6-1

Troubleshooting Window

Viewing CTMS Alarms and System Error Messages
You can view CTMS alarms, systems error and system warning messages in one of two ways:
•

Click System Errors under the Troubleshooting folder in the Navigation Pane. You will see a list
of all warning and error messages.

•

From the System Status bar, click the icon for Warnings or Errors.
– If you click the icon for Warnings, you will see endpoint alert information. Warnings are issued

every 20 seconds when an endpoint crosses its packet loss threshold. If congestion continues for
more than 40 seconds, the endpoint will be dropped.
– If you click the icon for Errors, you will see endpoint drop information. Whenever an endpoint

drops from high packet loss, an error is issued with the error code “CONGESTION.”
Whether you select System Errors under Troubleshooting, or click Error or Warning icons, messages are
displayed in the following tabular format as shown in Figure 6-2.

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Viewing CTMS Alarms and System Error Messages

Figure 6-2

Table 6-1

System Errors Screen

System Error Table Field Descriptions

Field

Description

Time (GMT-8)

Displays the time at which this error occurred. Click the arrow to
change the order (descending, ascending based on time) in which
the errors are displayed.

Symbol

Text string (name) of the error message or alarm.

Level

Indicates the severity level of the error message or alarm. There are
eight severity levels as follows:
•

OFF

•

CRIT

•

ERROR

•

WARN

•

INFO

•

DEBUG

•

DEBUG2

•

DEBUG3

Click the arrow to change the order (descending, ascending based
on level) in which the errors are displayed.
Source

Indicates the CTMS system process associated with this alarm or
error message. Click the arrow to change the order (descending,
ascending based on source) in which the errors are displayed.

Message

Message describing the error or alarm.

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Configuring the Severity Level of System Error Messages

•

To display a defined number of table rows, click the down arrow next to Rows Per Page. Click to
highlight and select predetermined amounts.

•

If there are multiple pages listing log files, click the First, , or Last button to
navigate to the desired page.

•

To delete one of the error messages, click the radio button to the left of the table entry, and then click
Clear.

•

To delete all error messages displayed, click Clear All.

Configuring the Severity Level of System Error Messages
To configure the severity level of system level error messages and alarms for specific process areas:
Step 1

Click Log Files under the Troubleshooting folder in the Navigation Pane to open the Log Files window.
Figure 6-3 shows the Log File Screen.
Figure 6-3

Step 2

Log Files Screen

At the top of the Log Files screen, there is a table listing the following CTMS system processes:
•

CCS

•

Conference Manager

•

Execution Manager

•

Media Processor

•

Switching

To the left of each process is a drop-down list, listing the following severity levels:
•

OFF

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Filtering the Log File Table Listings

•

CRIT

•

ERROR

•

WARN

•

INFO

•

DEBUG

•

DEBUG2

•

DEBUG3

Click the down arrow to display the drop-down list of defined levels of severity, and then click to
highlight and select a specific severity level for all error messages and alarms associated a particular
CTMS system process.

Note

Log levels create varying amounts of data; for example, DEBUG creates more log entries than CRIT.
Because verbose logs can impact system performance, use verbose logs only to track a problem.

Filtering the Log File Table Listings
To filter the log files displayed in the Log File Table:
Step 1

Click Log Files under the Troubleshooting folder in the Navigation Pane to open the Log Files window.

Step 2

At the middle of the Log Files screen, click the down arrow to the right of Processes to display a list of
CTMS process areas, then click to highlight and select a specific process area on which to filter log files.
Choices are:

Step 3

•

All

•

CCS

•

Conference Manager

•

Execution Manager

•

Media Processor

•

Switching

•

SIP

•

Web-UI

•

CDR Logs

•

Core

•

Alarm Logs

Click the Filter button to display the logs files associated with the selected process area in the Log Files
table.

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Downloading Log Files

Downloading Log Files
To download log files from the Log File table:
Step 1

Click Log Files under the Troubleshooting folder in the Navigation Pane to open the Log Files window.

Step 2

At the bottom of the Log Files screen is the Log File table, which lists the available log files. The table
is organized as follows:
Table 6-2

Log Table Field Descriptions

Field

Description

Filename

Filename of the log file. Click the arrow to change
the order (descending, ascending based on
alphabetical order of the filenames) in which the
log files are displayed.

Process

CTMS system process area. Click the arrow to
change the order (descending, ascending based on
alphabetical order of the processes) in which the
log files are displayed.

Last Modified (GMT-8)

Time (Greenwich Mean Time, Pacific Standard
Time) at which the log file was collected. Click
the arrow to change the order (descending,
ascending based on time) in which the log files are
displayed.

Size

Size (in kilobytes) of the compressed log file.

Step 3

To display a defined number of table rows, click the down arrow next to Rows per Page. Click to
highlight and select predetermined amounts. If there are multiple pages listing log files, click the First,
Previous, Next, or Last button to navigate to the desired page.

Step 4

Click the filename of a log file to download that file. Click the Download All button to download all log
files listed.

Troubleshooting Specific Issues
Table 6-3 describes some specific problems and possible solutions.

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Troubleshooting Specific Issues

Table 6-3

Specific Problems and Possible Solutions

Problem

Possible Solutions

Unable to connect to static meetings or
to initiate ad hoc meetings

Verify network connectivity.

Verify IP address of the CTMS configured on
Unified CM SIP trunk.

Unable to connect to static meetings
but able to connect to ad hoc meetings

Verify the that static number being dialed is a valid
number.

Verify that SIP Trunk security profile “Outbound
transport type” is set to “UDP.”

Verify that all Unified CM servers are entered in
Unified CM settings.

Verify that the CTS endpoints numbers are entered
correctly.

Verify that rooms are available.

Check the registration status of the CTMS on the CTM
page.

Verify that the scheduled meeting is listed on the CTMS
(under Scheduled Meetings).

Check to see if there are sufficient ports. Unified CM
delivers a “Service not available” message when CTMS
places a call to CUVC and there are an insufficient
number of ports available.

Verify the number dialed for the CUVC connection is
defined to Unified CM as a SIP trunk, and is correctly
configured.

Unable to connect to ad hoc meetings
but able to connect to static meetings
Scheduled meetings don’t connect

Cisco TelePresence Interoperability:
Unified CM sends an error message of
“Service not available” to CTMS when
CTMS tries to establish call to CUVC.

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Troubleshooting Specific Issues

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Monitoring CTMS System Processes
Initial Release: May 5, 2008, OL-12586-02
Last Revised: August 4, 2008

Contents
•

Overview, page 7-67

•

Monitoring System Status, page 7-68

•

Monitoring and Restarting System Processes, page 7-69

•

Viewing Call Statistics, page 7-70

•

Room Testing, page 7-72

Overview
The Monitor folder contains tools that enable you to monitor the overall CTMS system state and the
running state of individual processes. Figure 7-1 shows the initial Monitoring window.
Figure 7-1

Monitoring Window

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Monitoring System Status

Monitoring System Status
To view the status of CTMS system processes:
Step 1

Click System Status under the Monitoring folder in the Navigation Pane to open the System Status
window. Figure 7-2 shows the System Status screen.
Figure 7-2

Step 2

System Status

System Status shows snapshots of the following CTMS system processes:
•

Active CPU Load Percentage

•

Active CPU Load Average Value

•

Traffic Analysis for

•

Packet Discards for

•

Free Memory

•

Free Swap + Real Memory

•

Root Disk / Usage %

•

Open TCP Connections

Click each snapshot to reveal daily, weekly, monthly and yearly averages.

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Monitoring and Restarting System Processes

Monitoring and Restarting System Processes
Process Status lists all processes currently running; the information on this page automatically refreshes
every 10 seconds.
To monitor or restart system processes:
Step 1

Click Process Status under the Monitoring folder in the Navigation Pane to open the Process Status
window. Figure 7-3 shows the Process Status screen.
Figure 7-3

Step 2

Process Status Screen

The Process Status screen initially displays a table providing the following information:
Table 7-1

Process Status Table Field Descriptions

Field

Description

Process

Process name

Status

Status of this particular process.

Step 3

To display a defined number of table rows, click the down arrow next to “Rows per page.” Click to
highlight and select predetermined amounts. If there are multiple pages listing log files, click the First,
Previous, Next, or Last button to navigate to the desired page.

Step 4

Click “Restart” to restart all of the processes.

Warning

When you restart CTMS system processes, all active meetings are dropped. Check for active meetings
before using this command.

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Viewing Call Statistics

Viewing Call Statistics
Use Call Statistics to view detailed RTP information about all call segments for active CTMS meetings.
To view call statistics:
Step 1

Click Call Status under the Monitoring folder in the Navigation Pane to open the Call Statistics
window. Figure 7-4 shows the Call Statistics screen.
Figure 7-4

Step 2

The initial Call Statistics screen displays a table providing the following information, listing all currently
active meetings by ID numbers:
Table 7-2

Step 3

Call Statistics Screen

Call Statistics Table Field Descriptions

Field

Description

Meeting ID

ID number uniquely identifying an active meeting.

Description

Text describing the active meeting.

Type

Displays the defined meeting type. Meeting types are static and
ad hoc.

Rooms

Lists the CTS end points (meeting rooms) attending this meeting.

Duration

Length of time this meeting has been active, listed in hours, minutes
and seconds.

Segments

Total number of segments for all rooms attending this meeting.

To use the filter at the top of the table to find a particular meeting, enter either the Meeting ID number
or the Room number in the appropriate field and then press “Filter.”

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Viewing Call Statistics

Step 4

To display a defined number of table rows, click the down arrow next to “Rows per page.” Click to
highlight and select predetermined amounts. If there are multiple pages, click the First, Previous, Next,
or Last button to navigate to the desired page.

Step 5

Click Refresh to refresh the active meetings displayed.

Step 6

Click the radio button to the left of a table entry to select a particular meeting. Click View Details to
display an abbreviated view of RTP statistics for the selected meeting. To see all RTP call statistics
details for a particular meeting, click Details from the abbreviated view.

Step 7

Click View All Endpoint Details to display a subset of audio and video RTP statistics for all active
meetings. To see all RTP call statistics details for all meeting, click Details from the abbreviated view.
Complete RTP statistic details include the following information for each CTMS call segment:
Audio Statistics
•

SSRC (Receive)

•

SSRC (Transmit)

•

Max Jitter (Period)

•

Max Jitter (Call)

•

Mean Jitter (Period)

•

Mean Jitter (Call)

•

Jitter Standard Deviation (Period)

•

Jitter Standard Deviation (Call)

•

Jitter Spike (Period)

•

Jitter Spike (Call)

•

Jitter Spike Rate % (Period)

•

Jitter Spike Rate % (Call)

•

Total Packets (Receive)

•

Total Packets (Transmit)

•

Lost Packet Rate % (Receive)

•

Lost Packet Rate (Transmit)

•

Duplicate Packets

•

Out of Order Packets

•

Total Switching (Call)

•

Max Switching (Period)

Video Statistics
•

SSRC (Receive)

•

SSRC (Transmit)

•

Max Jitter (Period)

•

Max Jitter (Call)

•

Mean Jitter (Period)

•

Mean Jitter (Call)

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Room Testing

•

Jitter Standard Deviation (Period)

•

Jitter Standard Deviation (Call)

•

Jitter Spike (Period)

•

Jitter Spike (Call)

•

Jitter Spike Rate % (Period)

•

Jitter Spike Rate % (Call)

•

Total Packets (Receive)

•

Total Packets (Transmit)

•

Lost Packet Rate % (Receive)

•

Lost Packet Rate (Transmit)

•

Duplicate Packets

•

Out of Order Packets

•

Total Switching (Call)

•

Max Switching (Period)

•

Feedback Packets Dropped

•

Total NAKs

•

Max Frame Window (Period)

•

Max Frame Window (Call)

•

Frame Window Spikes (Period)

•

Frame Window Spikes (Call)

•

Frame Window Spike Rate % (Period)

•

Frame Window Spike Rate % (Call)

•

IDR Packets (Received)

•

IDR Packets (Transmit)

Room Testing
Use Room Testing to perform loopback or force switch testing.
To perform loopback or force switch testing:
Step 1

Click Room Testing under the Monitoring folder in the Navigation Pane to open the Room Testing
window. Figure 7-5 shows the Room Testing screen.

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Room Testing

Figure 7-5

Step 2

Room Testing Screen

The initial Room Testing screen displays a table providing the following information, listing all currently
active meetings by ID numbers:
Table 7-3

Room Testing Table Field Descriptions

Field

Description

Meeting ID

ID number uniquely identifying an active meeting.

Description

Text describing the active meeting.

Type

Displays the defined meeting type. Meeting types are static and
ad hoc.

Rooms

Lists the CTS end points (meeting rooms) attending this meeting.

Duration

Length of time this meeting has been active, listed in hours, minutes
and seconds.

Segments

Total number of segments for all rooms attending this meeting.

Step 3

To use the filter at the top of the table to find a particular meeting, enter either the Meeting ID number
or the Room number in the appropriate field and then press “Filter.”

Step 4

Step 5

Click “Refresh” to refresh the active meetings displayed.

Step 6

Click the radio button to the left of a table entry to select a particular meeting. Click “Details” to display
the Room Testing screen for the rooms in that meeting.
a.

Click “Loopback” to display the transmitted camera image (image is looped-back so that attendees
see themselves) in each of the rooms for the selected meeting.

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Room Testing

Click “Force Switch” to force site switching between all of the rooms in the selected meeting.

Click “Close” to return to the Room Testing active meeting listing screen.

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Interoperability with Legacy Video Conferencing
Devices
Initial Release: May 5, 2008, OL-12586-02
Last Revised: August 4, 2008

Contents
•

Overview, page 8-75
– How Cisco TelePresence Interoperability Works, page 8-75
– Benefits, page 8-77
– Caveats, page 8-77

•

Prerequisites, page 8-78

•

Configuring Cisco TelePresence Interoperability, page 8-79
– Configuring Unified CM for Cisco TelePresence Interoperability, page 8-79
– Configuring CUVC for Cisco TelePresence Interoperability, page 8-81
– Configuring CTMS for Cisco TelePresence Interoperability, page 8-85

Overview
Cisco TelePresence is based on open standards, including SIP, H.264 and G.711. With Cisco
TelePresence System (CTS) Release 1.3 and CTMS Release 1.1, Cisco TelePresence now supports
interoperability between Cisco TelePresence systems and standard definition video conferencing/video
telephony using the Cisco Unified Video Conferencing 3500 series MCU (CUVC).

How Cisco TelePresence Interoperability Works
As shown in Figure 8-1, CTS endpoints send a copy of their audio in G.711 format to the CTMS server.
CTMS then determines which CTS segment is emitting the most dominant audio and requests that
segment to send a copy of that segment’s video in Common Intermediate Format (CIF) resolution. CTMS

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Overview

mixes the G.711 channels for all CTS endpoints into a single G.711 audio and switches CIF and G.711
to CUVC. As the dominant audio segment changes throughout the meeting, CTMS switches the CIF
video stream accordingly. Audio-only participants on the CUVC side can join directly into the CUVC.
Figure 8-1

Cisco TelePresence Interoperability: From CTS/CTMS to CUVC

London
Active Segment
Cascade

H.323 or H.320
Videoconferencing

Tokyo

CTMS

CUVC

SIP
Videoconferencing

New York

Video Telephony

203652

H.264 1080p
H.264 CIF
AAC-LD
G.711
Any video format CUVC supports
Any audio format CUVC supports

As shown in Figure 8-2, audio and video coming from CUVC to CTMS is switched to all CTS endpoints
when the audio coming from CUVC is deemed to be the most dominant segment. The CIF image from
CUVC is presented on the left screen of each CTS-3000 surrounded by black borders. With the
CTS-1000, the CIF image is displayed when CTMS senses that the CUVC participant is the active
speaker. The incoming 352x288 CIF image is stretched to 4CIF when displayed on either the CTS-1000
or CTS3000 high-definition plasma screen.

Note

If you wish to see more than one CUVC participant displayed at one time, you can customize the CUVC
MCU layout configuration to display up to 16 CUVC participants. We recommend the 1x1 layout for
consistency with the Telepresence experience.

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Overview

Figure 8-2

Cisco TelePresence Interoperability: From CUVC to CTS/CTMS

London
Active Segment
Cascade

H.323 or H.320
Videoconferencing

Tokyo

CTMS

CUVC

SIP
Videoconferencing

New York

Video Telephony

203653

H.264 1080p
H.264 CIF
AAC-LD
G.711
Any video format CUVC supports
Any audio format CUVC supports

Benefits
Cisco TelePresence Interoperability maintains the immersive experience for Cisco TelePresence meeting
participants. It also provides standards-based interoperability with minimal additional hardware (CUVC
3500 Series MCU) requirements. CTS and CTMS software upgrades are available at no charge.

Caveats
•

Cisco TelePresence Interoperability increases the required amount of bandwidth to and from each
CTS by an additional 704 kbps to transmit and receive the CIF and 64 kbps to transmit and receive
G.711 streams.

•

The interoperability segment is limited to CIF resolution video at 768 kbps and G.711 audio in
CTMS Release 1.1.

•

CUVC is the only supported MCU in this release. CUVC requires software version 5.5.0.0.54 or
later.

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Prerequisites

•

CUVC participants will not experience the spatial audio generated by CTS. CUVC participants hear
all Cisco TelePresence participants mixed together in G.711.

•

CUVC as an SCCP conference resource managed by Unified CM is not a supported option.The
CUVC must be defined as a SIP trunk (and optionally an H.323 gateway) to Unified CM.

•

CTS participants hear CUVC participants mixed together in G.711; audio will be heard from the
same segment as that which is showing the CIF video.

•

CTS and CUVC participants are not able to share slides or documents using H.239. Use another
application for document sharing between CTS and CUVC, such as MeetingPlace or WebEx.

•

Far End Camera Control (FECC) is not available to CTS participants during an interoperability call.

•

Each interop conference uses one CTMS port and one CUVC port for each conference because each
meeting utilizes a port for the cascade link. For example, CTMS normally can support 48 segments,
and CUVC-3515-24 can support up to 24 participants. During interop meetings, CTMS supports a
maximum of 47 segments and CUVC supports a maximum of 23 participants.

•

Encryption is not supported for CTMS, Release 1.1, including interoperability calls.

Prerequisites
Interoperability between traditional video conferencing devices and CTS requires three components:
•

CTMS

•

Cisco Unified Communications Manager (Unified CM)

•

CUVC MCU

The software and hardware requirements for Cisco TelePresence Interoperability are as follows:
CUVC Software and Hardware Requirements
•

CUVC MCU Release 5.5.0.0.54:MP or later

•

CUVC EMP Release 5.5.2.0.2:EMP or later

For additional information about configuring CUVC, refer to the Configuration Guide for the Cisco
Unified Videoconferencing 3545 MCU Release 5.5.
Unified CM Software Requirements
•

Unified CM Software Release 6.0 or later

For additional information about configuring Unified CM for Cisco TelePresence System, refer to the
Cisco Unified Communications Manager Installation Guide for the Cisco TelePresence System.
For information about configuring Unified CM, refer to Cisco Unified Communications Manager
Version 6.0 and Cisco Unified Communications Manager Version 6.1.
CTS Endpoint Software Requirements
•

CTS Software Release 1.3 or later

For more information about CTS Administration Software, refer to the Cisco TelePresence System
Release 1.3 Administrator’s Guide.

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Configuring Cisco TelePresence Interoperability

Configuring Cisco TelePresence Interoperability
To configure Cisco TelePresence Interoperability, you must complete the following configuration tasks:
•

Configure Unified CM to support Cisco TelePresence Interoperability

•

Configure CUVC to support Cisco TelePresence Interoperability

•

Add at least one static meeting to CTMS with interoperability enabled

Configuring Unified CM for Cisco TelePresence Interoperability
To configure Unified CM for Cisco TelePresence Interoperability, you must create a SIP trunk security
profile and a SIP trunk using the same configuration parameters as you would in defining a SIP trunk for
CTMS. Then you must add a new route pattern in Unified CM that points to the CUVC. CTMS dials the
CUVC using the number defined in the “CUVC number” field of the CTMS meeting definition when the
first CTS participant joins the meeting.

Creating a SIP Trunk Security Profile
To create a SIP trunk security profile:
Step 1

Click System. Under Security Profile, click SIP Trunk Security Profile.

Step 2

Click the Add New button at the bottom of the page or click the + sign at the top of the page.

Step 3

Enter the settings as indicated in Table 8-1 to configure the SIP trunk security profile. Leave default
settings for fields not included in Table 8-1.
.
Table 8-1

Step 4

Note

SIP Trunk Security Profile Settings

Field

Required

Setting

Name

Yes

Enter a text string identifying this SIP trunk
security profile.

Description

—

Enter a text string describing this SIP trunk
security profile.

Device Security Mode

Yes

Select Non Secure.

Incoming Transport Type

Yes

Select TCP+UDP.

Outgoing Transport Type

Yes

Select TCP.

Incoming Port

Yes

Enter 5060.

Click the Save button at the bottom of the page.

Use the same SIP Trunk Security Profile settings for the CTMS SIP trunk and the CUVC SIP trunk.

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Configuring Cisco TelePresence Interoperability

Creating a SIP Trunk
To create a SIP trunk for CTMS calls to the CUVC:
Step 1

Click Device. Click Trunk.

Step 2

Click the Add New button at the bottom or click the + sign at the top of the Trunk Configuration page.

Step 3

Select SIP Trunk from the Trunk Type pull-down menu, then click Next.

Step 4

Enter the settings as indicated in Table 8-2 to configure the SIP trunk. Leave default settings for fields
not included in Table 8-2.
.
Table 8-2

Step 5

SIP Trunk Settings

Field
Device Information

Required

Setting

Device Name

Yes

Enter a text string identifying this SIP trunk.

Description

—

Enter a text string describing this SIP trunk.

Device Pool
SIP Information

Yes

Select Default.

Destination Address

Yes

Enter the IP address of the CUVC.

SIP Trunk Security Profile

Yes

Select the SIP trunk security profile that you
created for CTMS.

SIP Profile

Yes

Select Standard SIP Profile.

Click the Save button at the bottom of the page.

Configuring a Route Pattern
A route pattern allows a Unified CM-managed device to access another device by dialing its number.
Such devices may include gateways, Cisco TelePresence Multipoint Switch (CTMS) systems, or Cisco
Unified Video Conferencing (CUVC) units. Each device requires its own unique route pattern.
To configure a route pattern:
Step 1

Click Call Routing. Under Route/Hunt, click Route Pattern.

Step 2

Click the Add New button at the bottom or click the + sign at the top of the Route Pattern Configuration
page.

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Step 3

Enter the settings as indicated in Table 8-3 to configure the SIP trunk. Leave default settings for fields
not included in Table 8-3.
.
Table 8-3

Step 4

Route Pattern Configuration Settings

Field
Pattern Definition

Required

Setting

Route Pattern

Yes

Note

The portion of the route pattern’s digit
string sent to the CUVC must begin with
a valid service prefix as defined on the
CUVC.

Note

See the “Wildcards and Special
Characters in Route Patterns and Hunt
Pilots” section in the Cisco CallManager
System Guide for more information about
wildcards.

Description

—

Enter a text string describing this route pattern.

Gateway/Route List

Yes

Select the SIP trunk that you created for CUVC.

Call Classification

Yes

Select OnNet.

Click the Save button at the bottom of the page.

Configuring CUVC for Cisco TelePresence Interoperability
After basic CUVC configuration has been completed and the unit has been connected to the host
network, you need to perform the following tasks to configure the CUVC for Cisco TelePresence
Interoperability:
•

Verify that the MCU and EMP are running the correct software version.
– Log into the CUVC Administration console and click the Media Processing tab.
– Verify that the MCU is running Version 5.5.0.0.54:MP.
– Verify that all EMPs are running Version 5.5.2.0.2:EMP.

•

EMP resources must be available and the MCU service must be defined to use HD/SD Continuous
Presence with a Max Call Rate of 768 kbps or greater. “HD Switch Mode” is not supported. If you
choose a service configuration such as “HD Switched Video,” the cascade connection between
CTMS and CUVC will fail to connect.

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•

Enable SIP signaling on the CUVC. A SIP proxy is not required for interoperability.
– From the Protocols tab, click SIP. Click the Enable SIP Protocol box as shown in Figure 8-3.

Figure 8-3

Note

SIP Configuration Screen

SIP must be enabled on the CUVC. CTMS must connect to CUVC using SIP. When CTMS dials the
CUVC number, it sends a SIP INVITE to Unified CM for that number. Unified CM must be configured
to route that number to CUVC using a SIP trunk. CUVC can connect to legacy video conferencing
participants using either SIP or H.323.
•

(Optional) Disable the SCCP protocol to save ports.
– From the Protocols tab, click SCCP as shown in Fix XX. Click the Disable SCCP Protocol box.

•

Enable H.323 signaling on the CUVC.
– From the Protocols tab, click H.323 and the click the Enable H.323 Protocol box as shown in

Figure 8-4.

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Figure 8-4

H.323 Configuration Screen

– If you are using an H.323 Gatekeeper, define the Gatekeeper IP address and the Gatekeeper Port

as 1719.
– If you are using an MCU as an H.323 trunk in Unified Communications, go to Advanced H.323

Settings on the CUVC Protocols configuration page and record the RAS port number and
Signaling Port parameter value. Use the Signaling Port value for the Unified Communications
H.323 Trunk Port definition.
•

Configure CUVC meeting characteristics for Cisco TelePresence Interoperability. CUVC meeting
characteristics are configured individually using the service prefix. Service prefixes define the
CUVC meeting characteristics, and are defined on the CUVC Administration page under Services.
From the Automatic Service Definitions page under Services as shown in Figure 8-5, configure the
following attributes:
– Max Call Rate: 768 Kbps
– Max layout: 1x1
– Supported image size up to: CIF

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Figure 8-5

Automatic Service Definition Screen

Click the Advanced Management and Security button under Automatic Services to open the
Management and Security Screen. Click the Port Reservation and Limits tab. Configure the
following attributes:
– Define the minimum number of guaranteed ports for interoperability conferences.
– Check the Allow conference to grow over guaranteed value box.
– Click OK.

From the Advanced Audio Settings page under Automatic Services, configure the following
attributes:
– Verify that G.711 is in the supported codecs list; select G.711.

From the Advanced Video Settings page under Automatic Services, configure the following
attributes:
– Check Enable “No Self See” box.
– Verify that H.264 is in the supported codecs list; select H.264.
– Click Settings to enter welcome text as required.

Click Upload for these changes to take effect.

Note

The route pattern created for CUVC in Unified CM should match the CUVC number and service prefix
configured in CUVC.

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•

Suppress reflected video for the initial caller. When a caller joins the CUVC as the first participant
of a Cisco Telepresence conference, the default behavior is for that caller to see his or her own
image. To have that initial caller see a black screen instead, you must suppress reflected video. To
suppress the reflected video:
– From the MCU configuration page, select the Settings tab, then click Advanced. The page

refreshes and displays a Command button.
– Click Commands. The Advanced Commands window appears.
– In the Commands field, enter: mc:notselfseeforfirstpart
– In the Parameter field, enter the service prefix number followed by either 0 (to deactivate) or 1

(activate) suppressed reflection.
– Click Send to issue request to the CUVC. If the command is successful, the response field

indicates “OK.”
•

Network Configuration: The CUVC MCU and EMP cards each have their own Ethernet cables and
IP addresses. Make sure that the switch to where the two cables attach is defined to allow QoS to be
passed through to the network as a trusted device. This requirement applies to all video devices
including CTS and CTMS. Configuration example is as follows:
interface TenGigabitEthernet 4/2
description ===connection to telepresence gateway 2===
ip address 10.xx.xx.xx 255.255.255.252
ip pim sparse-dense-mode
mls qos trust dscp end

For general information about the CUVC configuration tasks, refer to the Configuration Guide for the
Cisco Unified Videoconferencing 3545 MCU Release 5.5.

Configuring CTMS for Cisco TelePresence Interoperability
The next step is to configure a static meeting in CTMS in “interop mode.” When the first CTS caller joins
the teleconference, CTMS dials out to the CUVC using the Interoperability number configured in the
CTMS meeting definition. CTMS dials out to the CUVC using the SIP trunk defined in Unified CM.
CTMS cannot use H.323 signaling for this connection. When configuring the SIP trunk, specify a device
pool with a region configured for a video bandwidth of 768 kpbs or higher.

Creating Static Meetings in CTMS for Interoperability
To create a static meeting:
Step 1

Click Static Meetings under the Meetings Management folder in the Navigation Pane.

Step 2

The Static Meetings setting screen initially displays a table providing the following information about
already defined static meetings.
Table 8-4

Static Meetings Table Field Descriptions

Field

Description

Access Number

Displays the access number that rooms call to attend this meeting.

Description

Displays the defined description for this static meeting.

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Table 8-4

Step 3

Static Meetings Table Field Descriptions

Field

Description

Switching Policy

Displays the defined switching policy (site or segment) for this
static meeting.

Max Rooms

Displays the maximum number of sites that can participate in this
static meeting.

Quality

Sets the maximum bit rate and video resolution to be used for the
meeting.

Interop

CUVC Number

(Optional) Number dialed to CUVC for interoperability meetings.

•

To delete one of the defined static meetings, click the radio button to the left of the table entry, and
then click Delete.

•

To edit one of the defined static meetings, click the radio button to the left of the table entry, and
then click Edit.

•

To define a new static meeting, click New.

When you click Edit or New, CTMS Administration software takes you to the Static Meeting Settings
table. Enter settings as described in Table 8-5:
Table 8-5

Static Meeting Settings

Field or Button

Setting

Access Number

Defines the telephone number that participants call to attend this
static meeting.

Meeting Description

Text describing or identifying this static meeting. The maximum
number of characters for this field is 62 characters.

Switching Policy

Defines how CTMS calls are displayed during a meeting. CTMS
displays active speakers on screen. There are two active speaker
display options:
•

Segment: (Speaker) With segment switching, each individual
table segment (defined as a display and a camera) is displayed
on the screen as that segment becomes the active speaker.

•

Site: (Room) When you select “site,” all table segments for a
particular room are displayed on screen when any segment in
that room is the active speaker.

Click the appropriate radio button to select.

Note

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Table 8-5

Static Meeting Settings

Field or Button

Setting

Maximum Rooms

Defines the maximum number of Cisco TelePresence rooms allowed
to dial into in a static multi-point meeting. The range for this setting
is from 2 to 48.

Video Announce

If this option is selected, when a new room joins the meeting, the new
room is displayed on-screen for 2 seconds. Options are Yes and No.
Click the appropriate radio button to select.

Hosted Meeting

Host Room Number

Defines the host Cisco TelePresence System room number.

Quality

This field sets the system bandwidth and screen resolution. A higher
bandwidth increases video quality, but may also cause packets to be
dropped and video to be interrupted. Choices:
•

Highest Detail, Best Motion: 4Mbps 1080p

•

Highest Detail, Better Motion: 3.5Mbps, 1080p

•

Highest Detail, Good Motion: 3Mbps, 1080p

•

Highest Detail, Best Motion: 3Mbps, 720p

•

Highest Detail, Better Motion: 2Mbps, 720p

•

Highest Detail, Good Motion: 1Mbps, 720p

Default is Highest Detail, Best Motion: 4Mbps 1080p.
Interop

Determines whether this particular Cisco TelePresence multipoint
meeting accepts legacy Cisco Unified Video Conferencing (CUVC)
systems (interop).
Options are Yes and No. Click the appropriate radio button to select.

CUVC Number

Note

This number must start with the CUVC service prefix
defined during CUVC configuration.

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Troubleshooting Cisco TelePresence Interoperability

•

To register new or modified settings, click Apply.

•

To restore the original settings, click Reset.

Troubleshooting Cisco TelePresence Interoperability
Table 8-6 describes some specific problems and possible solutions.
Table 8-6

Specific Problems and Possible Solutions

Problem
Unified CM sends an error message of
“Service not available” to CTMS when
CTMS tries to establish call to CUVC.

Possible Solutions
•

Check to see if there are sufficient ports. Unified CM
delivers a “Service not available” message when CTMS
places a call to CUVC and there are an insufficient
number of ports available.

•

Disable SCCP on the CUVC.

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Command Line Interface (CLI) Commands
Initial Release: August 4, 2008, OL-12586-02

Tables of Contents
•

“Introduction” section on page A-1

•

“Starting a CLI Session” section on page A-1

•

“CLI Command Basics” section on page A-2

•

“Ending a CLI Session” section on page A-2

•

“CTMS CLI Commands” section on page A-2

Introduction
This chapter explains how to use Cisco TelePresence Multipoint Switch (CTMS) Command Line
Interface (CLI) commands.

Starting a CLI Session
You can access the CTMS CLI through the physical console or remotely. If accessing the CTMS CLI
remote, use Secure Shell (SSH) from a personal computer or workstation to connect securely to CTMS.
Before you begin, be sure that you have the following information:
•

CTMS IP address

•

Admin ID and password

You will need this information to log into CTMS.

Note

The admin ID and password can be changed from the default in the Cisco Unified Communications
Manager (Unified CM) for CTMS device page.
To start a CLI session:

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Command Line Interface (CLI) Commands

Ending a CLI Session

Step 1

From a remote system, use SSH to connect securely to CTMS. In the SSH client, enter the following
information: ssh adminname@IP Address
•

adminname is the Admin ID

•

IP Address is the IP address of CTMS

Step 2

When the system prompts you, enter the password.

Step 3

The CLI prompt (admin) displays. You can now enter any CLI command.

Note

The prompt will always be “admin.”

CLI Command Basics
•

Enter the beginning of a command and press Tab to have the system complete the command for you.

•

Enter a full command and press Tab to display all commands or subcommands that are available. If
you press Tab and the current command line repeats, no additional expansions are available.

•

To get detailed help, enter help command name at the CLI prompt.

•

To get command syntax for a particular command, enter command name? at the CLI prompt

Ending a CLI Session
To end a CLI session:
Step 1

At the CLI prompt, enter quit.

CTMS CLI Commands
The following CLI commands are used with Cisco TelePresence Multipoint Switch:
•

confmgmt, page A-5

•

media GetDSCP, page A-6

•

set bad_ep_detect, page A-7

•

set commandcount, page A-8

•

set conferencetermination, page A-9

•

set cuvcdialrepeatinterval, page A-10

•

set cuvcdialrepeattime, page A-11

•

set damping, page A-12

•

set feedbackwaitbasetime, page A-13

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Command Line Interface (CLI) Commands
CTMS CLI Commands

•

set holdresume, page A-14

•

set lateendmins, page A-15

•

set logging, page A-16

•

set network dns, page A-17

•

set network ip eth0, page A-18

•

set password admin, page A-19

•

set timezone, page A-20

•

show account, page A-21

•

show active conference, page A-22

•

show badep, page A-23

•

show conferencetermination, page A-24

•

show cuvcdialrepeatinterval, page A-25

•

show cuvcdialrepeattime, page A-26

•

show damping, page A-27

•

show details, page A-28

•

show dscp packet, page A-29

•

show feedbackwaittime, page A-30

•

show feedbackwaitbasetime, page A-31

•

show firewall list, page A-32

•

show hardware, page A-35

•

show holdresume, page A-36

•

show lateendmins, page A-37

•

show logins, page A-38

•

show myself, page A-39

•

show network all, page A-40

•

show network eth0, page A-42

•

show network failover, page A-43

•

show network ip_conntrack, page A-44

•

show network max_ip_conntrack, page A-45

•

show network route, page A-46

•

show network status, page A-47

•

show packages, page A-48

•

show rtpsleep, page A-49

•

show statistics, page A-50

•

show status, page A-53

•

show threshold, page A-55

•

show timezone, page A-56

•

show version, page A-58

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CTMS CLI Commands

•

show workingdir, page A-59

•

utils remote_account, page A-60

•

utils remote_account create, page A-61

•

utils remote_account status, page A-62

•

utils system restart, page A-63

•

utils system shutdown, page A-64

•

utils system switch-version, page A-65

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Command Line Interface (CLI) Commands
confmgmt

confmgmt
confmgmt {listconf | listconfdetail}

Syntax Description

listconf

Displays the active conference identification number.

listconfdetail

Lists conference details by conference identification number or participant
identification number.

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to obtain an active CTMS conference identification number or to display conference
details for a given conference ID or participant ID.

Examples

admin:confmgmt listconf

Related Commands

Command

Description

None

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media GetDSCP

media GetDSCP
media GetDSCP

Syntax Description

None

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to obtain DSCP values being inserted into media packets.

Examples

admin:media GetDSCP
Current DSCP value:128

Related Commands

Command

Description

None

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Command Line Interface (CLI) Commands
set bad_ep_detect

set bad_ep_detect
set bad_ep_detect {enable | disable}

Syntax Description

enable

Enables bad endpoint detection feature; if detected, CTMS will drop a bad
endpoint from conferences

disable

Disables bad endpoint detection feature.

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to either enable or disable the bad endpoint detection feature. If this command is set
to enable, bad source endpoints will be dropped from conferences; if set to disable, the bad endpoint
will be kept in the meeting.

Examples

admin:set bad_ep_detect disable
Telepresence Multipoint Switch; drop bad endpoint: disable

Related Commands

Command

Description

show badep

Displays whether bad endpoint detection has been enabled or disabled

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set commandcount

set commandcount
set commandcount {enable | disable}

Syntax Description

enable

Enables command count feature. Using enable changes the CLI command
prompt so that it displays a numeric value showing how many CLI
commands have been executed

disable

Disables command count feature. Using disable changes the CLI command
prompt so that it stops displaying a numeric value showing how many CLI
commands have been executed.

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to either enable or disable the command count feature. This command changes the
CLI command prompt so that it displays a numeric value showing how many CLI commands have been
executed. This setting is valid for current session only.

Examples

admin:set commandcount enable
admin 0005:

Related Commands

Command

Description

set logging

Enables or disables logging feature

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Command Line Interface (CLI) Commands
set conferencetermination

set conferencetermination
set conferencetermination {true | false}

Syntax Description

true

Enables conference termination for scheduled conferences.

false

Disables conference termination for scheduled conferences.

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to either enable or disable conference termination for scheduled conferences.

Note

This command takes effect when CTMS is registered with Cisco TelePresence Manager but not
supported by Cisco TelePresence Manager.

Examples

admin:set conferencetermination true

Related Commands

Command

Description

show
Displays list of conferences with enabled or disabled conference
conferencetermination termination

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Command Line Interface (CLI) Commands

set cuvcdialrepeatinterval

set cuvcdialrepeatinterval
set cuvcdialrepeatinterval number

Syntax Description

number

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Length of time, in seconds, that the CTMS system waits between redialing
the CUVC. The default is 30.

Usage Guidelines

Use this command to configure the time (in seconds) for CTMS to redial a CUVC participant.

Examples

admin: set cuvcdialrepeatinterval 30

Related Commands

Command

Description

set cuvcdialrepeattime Configures the number of times CTMS redials a CUVC participant

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Command Line Interface (CLI) Commands
set cuvcdialrepeattime

set cuvcdialrepeattime
set cuvcdialrepeattime number

Syntax Description

number

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Number of times CTMS will redial a CUVC meeting participant. The
default is 50.

Usage Guidelines

Use this command to configure the number of times CTMS will redial a CTMS meeting participant.

Examples

admin: set cuvcdialrepeattime 10

Related Commands

Command

Description

set
Configures the time (in seconds) for CTMS to redial a CUVC participant
cuvcdialrepeatinterval

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set damping

set damping
set damping {s | l | b | o} {fast | medium | slow}

Syntax Description

Switching mode; switching damping refers to how long people must talk to
be switched in as active speaker.

Lecture mode; lecture damping refers to how long somebody other than the
lecturer must talk to take the conference out of lecture mode.

Bounce mode; bounce damping refers to how long somebody must talk to
override a bounceback source.

Override mode; override damping refers to how long, after being
overridden, a bounceback source is switched back in.

fast

Fast mode speed: .5 to 1.5 seconds

medium

Medium mode speed: 1.5 to 2.5 seconds

slow

Slow mode speed: 2.5 to 3.5 seconds

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to set damping values for switching.

Examples

admin:set damping s fast

Related Commands

Command

Description

show damping

Displays damping speeds for configured damping modes.

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Command Line Interface (CLI) Commands
set feedbackwaitbasetime

set feedbackwaitbasetime
set feedbackwaitbasetime value

Syntax Description

value

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Sets RTP feedback base wait time in milliseconds. Values are from 30 to
400. Default is 150.

Usage Guidelines

Use this command to set RTP feedback base wait time in milliseconds. Real feedback wait time is equal
to the maximum latency value plus the feedback wait base time.

Examples

admin:set feedbackwaitbasetime 200

Related Commands

Command

Description

show
Displays RTP feedback base wait time in milliseconds
feedbackwaitbasetime

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Command Line Interface (CLI) Commands

set holdresume

set holdresume
set holdresume {true | false}

Syntax Description

true

Enables server side hold/resume feature for static and scheduled
conferences. (User sees an hour glass icon on the display.)

false

Disables server side hold/resume feature for static and scheduled
conferences. (User sees a blank screen.)

Command Modes

Admin

Command History

Release

Modification

1.1

This command was first documented.

Usage Guidelines

Use this command to enable or disable server side hold/resume feature for static and scheduled
conferences.

Examples

admin: set holdresume true

Related Commands

Command

Description

show holdresume

Retrieves current server side hold/resume settings for static and scheduled
conferences

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Command Line Interface (CLI) Commands
set lateendmins

set lateendmins
set latenedmins value

Syntax Description

value

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Number of minutes after which a conference will be terminated when the
meeting exceeds the scheduled end time.

Use this command to define the number of minutes after which a conference will be terminated when
the meeting exceeds the scheduled end time.

Note

This command takes effect when CTMS is registered with Cisco TelePresence Manager but not
supported by Cisco TelePresence Manager.

Examples

admin: set lateendmins 3

Related Commands

Command

Description

None

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Command Line Interface (CLI) Commands

set logging

set logging
set logging {enable | disable}

Syntax Description

enable

Enables logging.

disable

Disables logging.

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to either enable or disable logging.

Examples

admin:set logging enable

Related Commands

Command

Description

set commandcount

Enables or disables command count feature

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Command Line Interface (CLI) Commands
set network dns

set network dns
set network dns {primary address | secondary address}

Syntax Description

primary address

Defines a new address for the primary DNS server. Values for address are
valid dotted decimal IP addresses.

secondary address

Defines a new address for the secondary DNS server. Values for address are
valid dotted decimal IP addresses.

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to define new IP addresses for primary or secondary DNS servers.
This command causes a temporary loss of network connectivity. If you want to continue with defining a
new address for the DNS server, type Yes. Otherwise, click any other key to abort.

Examples

admin:set network dns primary 1.2.3.4
*** WARNING ***
This will cause the system to temporarily lose network connectivity
Do you want to continue?
Enter “yes” to continue or any other key to abort
yes

Related Commands

Command

Description

set network ip eth0

Defines a new IP address and subnet mask for Ethernet 0

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Command Line Interface (CLI) Commands

set network ip eth0

set network ip eth0
set network ip eth0 address

Syntax Description

address

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Defines a new IP address and subnet mask for Ethernet 0. Values for address
are valid dotted decimal IP addresses followed by subnet mask value.

Usage Guidelines

Use this command to define a new IP address and subnet mask for Ethernet 0. The system automatically
reboots after you execute this command.

Examples

admin:set network ip eth0 192.168.1.5 255.255.255.0
*** WARNING ***
This will cause the system to restart - Do you want to continue?
Enter “yes” to continue and restart or any other key to abort
yes

Related Commands

Command

Description

set network dns

Defines new IP addresses for primary or secondary DNS servers

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Command Line Interface (CLI) Commands
set password admin

set password admin
set password admin

Syntax Description

None

Command Modes

Admin

Command History

Command

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to set a new administrator password.
Note

Passwords must be at least 6 characters, but not more than 64 characters in length, and can
contain upper and lower case alphanumeric characters and the underscore and dash characters.
The following usernames are not allowed: apache, daemon, nobody, operator, and shutdown.

Examples

admin:set password admin
Please enter the old password: ******
Please enter the new password: ********
Re-enter new password to confirm: ********

Related Commands

Command

Description

None

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Command Line Interface (CLI) Commands

set timezone

set timezone
set timezone timezone

Syntax Description

timezone

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Enter the appropriate text string or timezone code for the zone you want to
configure. Use the show timezone list command to display a complete list
of available timezone codes.

Usage Guidelines

Use this command to set a new timezone value. This sets system time on CTMS server

Examples

admin:set timezone Pac

Related Commands

Command

Description

show timezone config

Displays the current timezone setting

show timezone list

Displays a list of valid timezones

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Appendix A

Command Line Interface (CLI) Commands
show account

show account
show account

Syntax Description

None

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to display a list of all administrative accounts except for the master administrator
account.

Examples

admin:show account
Name = test, Privilege = 1

Related Commands

Command

Description

None

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Appendix A

Command Line Interface (CLI) Commands

show active conference

show active conference
show active conference

Syntax Description

None

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to display a list of active conference identification numbers.

Examples

admin:show active conference
9059578056

Related Commands

Command

Description

None

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Appendix A

Command Line Interface (CLI) Commands
show badep

show badep
show badep

Syntax Description

None

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to display whether bad endpoint detection is enabled or disabled.

Examples

admin:show badep
Current setting to drop bad endpoint: enable

Related Commands

Command

Description

set bad_ep_detect

Enables or disabled bad endpoint detection

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Appendix A

Command Line Interface (CLI) Commands

show conferencetermination

show conferencetermination
show conferencetermination

Syntax Description

None

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to display a list of conferences with enabled or disabled conference termination.

Examples

admin: show conferencetermination

Related Commands

Command

Description

set
Enables or disables conference termination for scheduled conferences
conferencetermination

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Appendix A

Command Line Interface (CLI) Commands
show cuvcdialrepeatinterval

show cuvcdialrepeatinterval
show cuvcdialrepeatinterval

Syntax Description

None

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to view the CUVC redial time in seconds.

Examples

admin: show cuvcdialrepeatinterval

Related Commands

Command

Description

show
cuvcdialrepeattime

Displays configured CUVC redial retries

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Appendix A

Command Line Interface (CLI) Commands

show cuvcdialrepeattime

show cuvcdialrepeattime
show cuvcdialrepeattime

Syntax Description

None

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to view configured CUVC redial retry value.

Examples

admin:show cuvcdialrepeattime
cuvc retry time is 50

Related Commands

Command

Description

show
Displays the CUVC redial time in seconds
cuvcdialrepeatinterval

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Appendix A

Command Line Interface (CLI) Commands
show damping

show damping
show damping {s | l | b | o}

Syntax Description

Switching mode; switching damping refers to how long people must talk to
be switched in as active speaker.

Lecture mode; lecture damping refers to how long somebody other than the
lecturer must talk to take the conference out of lecture mode.

Bounce mode; bounce damping refers to how long somebody must talk to
override a bounceback source.

Override mode; override damping refers to how long, after being
overridden, a bounceback source is switched back in.

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to display damping speeds for defined damping modes.

Examples

admin:show damping s
Damping time is currently set to medium
admin:show damping l
Lecture damping time is currently set to medium

Related Commands

Command

Descriptions

set damping

Sets damping values for switching.

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Appendix A

Command Line Interface (CLI) Commands

show details

show details
show details {conference | participant}

Syntax Description

conference

Conference identification number

participant

Participant identification number.

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to list conference details either by conference identification number or by participant
identification number.

Examples

admin:show details conference 9059578056
Conference Id: 9059578056
Conference type: Immediate
Participant list: 11080, 11081, 11082
Conference description: TESTING
Switching policy: SITE
AutoLecture Mode: false
Video Announce: true
Total segments: 3
Resolution & Bandwidth: 1080p 4MBps
IsLocked: false

Related Commands

Command

Description

None

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Appendix A

Command Line Interface (CLI) Commands
show dscp packet

show dscp packet
show dscp packet

Syntax Description

None

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to display configured DSCP values being inserted in media packets.

Examples

admin:show dscp packet
Current DSCP value:128

Related Commands

Command

Description

None

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Appendix A

Command Line Interface (CLI) Commands

show feedbackwaittime

show feedbackwaittime
set feedbackwaittime confid number

Syntax Description

confid number

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Conference identification number

Usage Guidelines

Use this command to return feedback wait time information for a conference in milliseconds. Feedback
wait time is equal to maximum latency per conference plus feedback wait base time.

Examples

admin:show feedbackwaittime 9059578056
FBWaitTime=254

Related Commands

Command

Description

set
Set RTPs feedback base wait time in milliseconds
feedbackwaitbasetime
show
Displays RTP feedback base wait time in milliseconds
feedbackwaitbasetime

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Appendix A

Command Line Interface (CLI) Commands
show feedbackwaitbasetime

show feedbackwaitbasetime
show feedbackwaitbasetime

Syntax Description

None

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to display RTP feedback base wait time in milliseconds.

Examples

admin:show feedbackwaitbasetime
Current Feedback wait base time is 250 ms

Related Commands

Command

Description

set
Set RTPs feedback base wait time in milliseconds
feedbackwaitbasetime

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Appendix A

Command Line Interface (CLI) Commands

show firewall list

show firewall list
show firewall list [detail | page | file name]

Syntax Description

detail

Shows details

page

Pauses input after one page

file name

Outputs the information to the indicated file name.

Note

The file will be saved in platform/cli/fname.txt. Name should not
contain periods.

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to display a list of current firewall port information.

Examples

admin:show firewall list
Chain INPUT (policy ACCEPT)
target
prot opt source
destination
DROP
all -- localhost
anywhere
ACCEPT
udp -- anywhere
anywhere
DROP
udp -- anywhere
anywhere
ACCEPT
ipv6-crypt-- anywhere
anywhere
ACCEPT
icmp -- anywhere
anywhere
10/sec burst 5
LOG
icmp -- anywhere
anywhere
1/min burst 5 LOG level warning prefix `ping flood '
DROP
icmp -- anywhere
anywhere
DROP
tcp -- anywhere
anywhere
DROP
udp -- anywhere
anywhere
DROP
tcp -- anywhere
anywhere
DROP
udp -- anywhere
anywhere
DROP
tcp -- anywhere
anywhere
DROP
tcp -- anywhere
anywhere
DROP
udp -- anywhere
anywhere
DROP
tcp -- anywhere
anywhere
DROP
udp -- anywhere
anywhere
DROP
udp -- anywhere
anywhere
DROP
tcp -- anywhere
anywhere
DROP
udp -- anywhere
anywhere
DROP
tcp -- anywhere
anywhere
DROP
udp -- anywhere
anywhere
DROP
tcp -- anywhere
anywhere
DROP
udp -- anywhere
anywhere
DROP
tcp -- anywhere
anywhere

udp dpt:syslog
udp dpt:syslog
icmp echo-request limit: avg
icmp echo-request limit: avg
icmp echo-request
tcp dpt:ftp
udp dpt:ftp
tcp dpt:telnet
udp dpt:telnet
tcp dpt:tftp
tcp dpt:gopher
udp dpt:gopher
tcp dpt:finger
udp dpt:finger
udp dpt:http
tcp dpt:rtelnet
udp dpt:rtelnet
tcp dpt:pop2
udp dpt:pop2
tcp dpt:pop3
udp dpt:pop3
tcp dpt:sunrpc

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Appendix A

Command Line Interface (CLI) Commands
show firewall list

DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
DROP
ACCEPT
ACCEPT
ACCEPT
DROP
ACCEPT
DROP
ACCEPT
DROP
ACCEPT
DROP
ACCEPT
DROP

udp
tcp
udp
tcp
udp
tcp
udp
tcp
udp
tcp
udp
tcp
udp
tcp
udp
udp
tcp
udp
tcp
udp
tcp
udp
tcp
udp
tcp
tcp
tcp
tcp
udp
tcp
udp
tcp
udp
tcp
udp
tcp
udp
tcp
udp
tcp
udp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
udp
udp
tcp
tcp
udp
udp
tcp
tcp

-----------------------------------------------------------------

anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere
anywhere

dpt:sunrpc
dpt:uucp-path
dpt:uucp-path
dpt:imap
dpt:imap
dpt:xdmcp
dpt:xdmcp
dpt:nextstep
dpt:nextstep
dpt:irc
dpt:irc
dpt:imap3
dpt:imap3
dpt:fatserv
dpt:fatserv
dpt:https
dpt:saft
dpt:saft
dpt:shell
dpt:syslog
dpt:printer
dpt:printer
dpt:uucp
dpt:540
dpt:klogin
dpt:kshell
dpt:remotefs
dpt:ipp
dpt:ipp
dpt:676
dpt:676
dpt:rsync
dpt:rsync
dpt:telnets
dpt:telnets
dpt:imaps
dpt:imaps
dpt:pop3s
dpt:pop3s
dpt:nfs
dpt:nfs
dpt:x11
dpt:6001
dpt:6002
dpt:6003
dpt:6004
dpt:6005
dpt:6006
dpt:6007
dpt:6008
dpt:6009
dpt:xfs
dpt:https
dpt:http
dpt:1500
dpt:1500
dpt:1500
dpt:1500
dpt:1501
dpt:1501
dpt:1501
dpt:1501
dpt:1502
dpt:1502

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Appendix A

Command Line Interface (CLI) Commands

show firewall list

ACCEPT
DROP
ACCEPT
DROP
ACCEPT
DROP
ACCEPT
DROP
ACCEPT
DROP
ACCEPT
DROP
ACCEPT
DROP
ACCEPT
DROP
ACCEPT
DROP
ACCEPT
DROP
ACCEPT
DROP
ACCEPT
DROP
ACCEPT
DROP
ACCEPT
DROP
ACCEPT
DROP
ACCEPT
DROP
ACCEPT
DROP
ACCEPT
DROP
ACCEPT
DROP
ACCEPT
DROP
ACCEPT
DROP
ACCEPT
DROP
ACCEPT
DROP
ACCEPT
DROP

Related Commands

udp
udp
tcp
tcp
udp
udp
tcp
tcp
udp
udp
tcp
tcp
udp
udp
tcp
tcp
udp
udp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp

-------------------------------------------------

Chain FORWARD (policy ACCEPT)
target
prot opt source

destination

Chain OUTPUT (policy ACCEPT)
target
prot opt source

destination

Command

udp
udp
tcp
tcp
udp
udp
tcp
tcp
udp
udp
tcp
tcp
udp
udp
tcp
tcp
udp
udp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp
tcp

dpt:1502
dpt:1502
dpt:1503
dpt:1503
dpt:1503
dpt:1503
dpt:1504
dpt:1504
dpt:1504
dpt:1504
dpt:1505
dpt:1505
dpt:1505
dpt:1505
dpt:1515
dpt:1515
dpt:1515
dpt:1515
dpt:8009
dpt:8009
dpt:8083
dpt:8083
dpt:8093
dpt:8093
dpt:krb524
dpt:krb524
dpt:4445
dpt:4445
dpt:5001
dpt:5001
dpt:1098
dpt:1098
dpt:8999
dpt:8999
dpt:12100
dpt:12100
dpt:12101
dpt:12101
dpt:12102
dpt:12102
dpt:12103
dpt:12103
dpt:12104
dpt:12104
dpt:9700
dpt:9700
dpt:9000
dpt:9000

Description

None

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Appendix A

Command Line Interface (CLI) Commands
show hardware

show hardware
show hardware

Syntax Description

None

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to retrieve basic hardware information.

Examples

admin:show hardware
HW Platform
Processors
Type
CPU Speed
Memory
Object ID
OS Version
RAID Details

:
:
:
:
:
:
:
:

7845I2
2
Intel(R) Xeon(R) CPU
2333
4096 MBytes
1.3.6.1.4.1.9.1.587
UCOS 2.0.1.0-41
Controllers found: 1

5140

@ 2.33GHz

---------------------------------------------------------------------Logical drive information
---------------------------------------------------------------------Logical drive number 1
Logical drive name
: Drive 1
RAID level
: 1
Status of logical drive
: Okay
Size
: 69890 MB
Read-cache mode
: Enabled
Write-cache mode
: Enabled (write-back)
Write-cache setting
: Enabled (write-back)
Number of chunks
: 2
Drive(s) (Channel,Device)
: 0,0 0,1
Press for 1 line, for one page, or to quit

Related Commands

Command

Description

None

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Appendix A

Command Line Interface (CLI) Commands

show holdresume

show holdresume
show holdresume

Syntax Description

None

Command Modes

Admin

Command History

Release

Modifications

1.1

The command was first documented.

Usage Guidelines

Use this command to retrieve current server side hold/resume settings for static and scheduled
conferences.

Examples

admin:show holdresume
server side hold_resume is enabled

Related Commands

Command

Description

set holdresume

Enables or disables server side hold/resume feature for static and scheduled
conferences

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Appendix A

Command Line Interface (CLI) Commands
show lateendmins

show lateendmins
show lateendmins

Syntax Description

None

Command Modes

Admin

Command History

Release

Modifications

1.1

The command was first documented.

Usage Guidelines

Use this command to show the defined number of minutes after which a conference will be terminated
when the meeting exceeds the scheduled end time.

Examples

admin:show latenedmins

Related Commands

Command

Description

set lateendmins

Defines the number of minutes after which a conference will be terminated
when the meeting exceeds the scheduled end time

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Appendix A

Command Line Interface (CLI) Commands

show logins

show logins
show logins [number]

Syntax Description

number

Command Modes

Admin

Command History

Release

Modifications

1.1

The command was first documented.

The optional parameter can be used to specify the number of displayed
logins. A value of 0 will display all previously saved logins. The default is
20.

Usage Guidelines

Use this command to display platform administrator logins.

Examples

admin:show logins
admin
admin
admin
dhroot
admin
dhroot
dhroot
dhroot
dhroot
admin
admin
admin
admin
dhroot
dhroot
dhroot
dhroot
dhroot
admin
admin

Related Commands

Command

pts/0
pts/1
pts/0
pts/24
pts/24
pts/21
pts/20
pts/17
pts/16
pts/19
pts/18
pts/17
pts/16
pts/14
pts/11
pts/10
pts/7
pts/6
pts/10
pts/9

dhcp-171-71-227dhcp-171-70-12-1
dilkrish-lnx2.ci
tsbu-lnx-3.cisco
tsbu-lnx-3.cisco
tsbu-lnx-3.cisco
tsbu-lnx-3.cisco
tsbu-lnx-3.cisco
tsbu-lnx-3.cisco
tsbu-lnx-3.cisco
tsbu-lnx-3.cisco
tsbu-lnx-3.cisco
tsbu-lnx-3.cisco
tsbu-lnx-3.cisco
tsbu-lnx-3.cisco
tsbu-lnx-3.cisco
tsbu-lnx-3.cisco
tsbu-lnx-3.cisco
tsbu-lnx-3.cisco
tsbu-lnx-3.cisco

Wed
Wed
Wed
Wed
Wed
Wed
Wed
Wed
Wed
Wed
Wed
Wed
Wed
Wed
Wed
Wed
Wed
Wed
Wed
Wed

Aug
Aug
Aug
Aug
Aug
Aug
Aug
Aug
Aug
Aug
Aug
Aug
Aug
Aug
Aug
Aug
Aug
Aug
Aug
Aug

6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6

22:09
21:52
21:50
19:09
19:09
18:54
18:54
18:54
18:54
18:54
18:54
18:54
18:54
18:53
18:53
18:53
18:53
18:53
18:53
18:53

still logged in
21:55 (00:02)
22:09 (00:19)
19:48 (00:39)
19:09 (00:00)
19:10 (00:16)
19:10 (00:16)
19:10 (00:16)
19:10 (00:16)
18:54 (00:00)
18:54 (00:00)
18:54 (00:00)
18:54 (00:00)
19:47 (00:54)
19:47 (00:54)
19:47 (00:54)
19:47 (00:54)
19:47 (00:54)
18:53 (00:00)
18:53 (00:00)

Description

None

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Appendix A

Command Line Interface (CLI) Commands
show myself

show myself
show myself

Syntax Description

None

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to show information about the current account.

Examples

admin:show myself
Machine Name
:
account name
:
privilege level :
output setting :
logging setting :

Related Commands

Command

tsbu-sr2
admin
4
disabled
disabled

Description

None

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Appendix A

Command Line Interface (CLI) Commands

show network all

show network all
show network all

Syntax Description

None

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to display all show network command information.

Examples

admin:show network all
Ethernet 0
DHCP
: disabled
IP Address
: 172.28.68.76
Link Detected: yes
Duplicate IP : no

Status
IP Mask
Mode

: up
: 255.255.252.0
: Auto enabled, Full, 1000MB/s

DNS
Primary
: 171.70.168.183
Secondary : 171.68.226.120
Options
: timeout:5 attempts:2
Domain
: cisco.com
Gateway
: 172.28.68.1 on Ethernet 0
172.28.68.0/22 dev eth0 proto kernel scope link src 172.28.68.76
169.254.0.0/16 dev eth0 scope link
default via 172.28.68.1 dev eth0
Active Internet connections (w/o servers)
Proto Recv-Q Send-Q Local Address
tcp
0
0 localhost:12101
tcp
0
0 localhost:9500
tcp
0
0 localhost:9500
tcp
0
0 tsbu-dhsr-76.cisco.co:35612
tcp
0
0 localhost:12101
tcp
0
0 localhost:9000
tcp
0
0 tsbu-dhsr-76.cisco.com:5060
tcp
0
0 localhost:32795
tcp
0
0 localhost:12101
tcp
0
0 localhost:12101
tcp
0
0 localhost:12101
tcp
0
0 tsbu-dhsr-76.cisco.com:ssh
tcp
0
0 tsbu-dhsr-76.cisco.com:8443
tcp
0
0 tsbu-dhsr-76.cisco.com:8443
Active UNIX domain sockets (w/o servers)
Proto RefCnt Flags
Type
State
unix 14
[ ]
DGRAM
unix 2
[ ]
DGRAM
unix 3
[ ]
STREAM
CONNECTED

Foreign Address
localhost:42806
localhost:35897
localhost:35896
tsbu-ccm-b19.cisco.com:5060
localhost:42752
localhost:32795
tsbu-ccm-b19.cisco.co:33559
localhost:9000
localhost:44268
localhost:40958
localhost:44278
dhcp-171-71-227-202.ci:2316
dhcp-171-70-12-166.cis:4069
dhcp-171-70-12-166.cis:4068

State
ESTABLISHED
TIME_WAIT
TIME_WAIT
ESTABLISHED
ESTABLISHED
ESTABLISHED
ESTABLISHED
ESTABLISHED
ESTABLISHED
ESTABLISHED
ESTABLISHED
ESTABLISHED
ESTABLISHED
ESTABLISHED

I-Node Path
5112
/dev/log
8829728
8803057

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Appendix A

Command Line Interface (CLI) Commands
show network all

unix
unix
unix
unix
unix
unix
unix
unix
unix
unix
unix
unix
unix
unix

Related Commands

3
2
2
2
2
2
2
2
2
2
2
2
2
2

[
[
[
[
[
[
[
[
[
[
[
[
[
[

]
]
]
]
]
]
]
]
]
]
]
]
]
]

STREAM
DGRAM
DGRAM
DGRAM
DGRAM
DGRAM
DGRAM
DGRAM
DGRAM
STREAM
DGRAM
DGRAM
DGRAM
DGRAM

CONNECTED

8803056
28107
28101
28084
14227
11947
10619
10548
10443
9469
5334
5302
5275
5121

Command

Description

show network eth0

Displays basic Ethernet 0 platform network information

show network failover Displays NIC Teaming network fault tolerance information
show network
ip_conntrack

Retrieves the current utilization of ip_conntrack

show network
max_ip_conntrack

Retrieves the current ip_conntrack_max information

show network route

Displays basic network route information

show network status

Displays basic network status information

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Appendix A

Command Line Interface (CLI) Commands

show network eth0

show network eth0
show network eth0

Syntax Description

None

Command Modes

Admin

Command History

Release

Modification

1.1

The command was first documented.

Usage Guidelines

Use this command to display basic Ethernet 0 platform network information.

Examples

admin:show network eth0
Ethernet 0
DHCP
: disabled
IP Address
: 172.28.68.76
Link Detected: yes
Duplicate IP : no
DNS
Primary
Options
Domain
Gateway

Related Commands

:
:
:
:

Status
IP Mask
Mode

171.70.168.183
Secondary
timeout:5 attempts:2
cisco.com
172.28.68.1 on Ethernet 0

: up
: 255.255.252.0
: Auto enabled, Full, 1000MB/s

: 171.68.226.120

Command

Description

show network all

Displays all show network command information

show network failover Displays NIC Teaming network fault tolerance information
show network
ip_conntrack

Retrieves the current utilization of ip_conntrack

show network
max_ip_conntrack

Retrieves the current ip_conntrack_max information

show network route

Displays basic network route information

show network status

Displays basic network status information

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OL-12586-02

Appendix A

Command Line Interface (CLI) Commands
show network failover

show network failover
show network failover

Syntax Description

None

Command Modes

Admin

Command History

Release

Modification

1.1

This command was first documented.

Usage Guidelines

Use this command to display NIC Teaming network fault tolerance information.

Examples

admin:show network failover
Network Fault Tolerance is not configured.

Related Commands

Command

Description

show network all

Displays all show network command information

show network eth0

Displays basic Ethernet 0 platform network information

show network
ip_conntrack

Retrieves the current utilization of ip_conntrack

show network
max_ip_conntrack

Retrieves the current ip_conntrack_max information

show network route

Displays basic network route information

show network status

Displays basic network status information

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Appendix A

Command Line Interface (CLI) Commands

show network ip_conntrack

show network ip_conntrack
show config all [page]

Syntax Description

None

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to retrieve the current utilization of ip_conntrack.

Examples

admin:show network ip_conntrack
56

Related Commands

Command

Description

show network all

Displays all show network command information

show network eth0

Displays basic Ethernet 0 platform network information

show network failover Displays NIC Teaming network fault tolerance information
show network
max_ip_conntrack

Retrieves the current ip_conntrack_max information

show network route

Displays basic network route information

show network status

Displays basic network status information

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Appendix A

Command Line Interface (CLI) Commands
show network max_ip_conntrack

show network max_ip_conntrack
show network max_ip_conntrack

Syntax Description

None

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to retrieve the current ip_conntrack_max information.

Examples

admin:show network max_ip_conntrack
256000

Related Commands

Command

Description

show network all

Displays all show network command information

show network eth0

Displays basic Ethernet 0 platform network information

show network failover Displays NIC Teaming network fault tolerance information
show network
ip_conntrack

Retrieves the current utilization of ip_conntrack

show network route

Displays basic network route information

show network status

Displays basic network status information

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Appendix A

Command Line Interface (CLI) Commands

show network route

show network route
show network route

Syntax Description

None

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to display basic network route information.

Examples

admin:show network route
10.94.150.0/24 dev eth0 proto kernel
169.254.0.0/16 dev eth0 scope link
default via 10.94.150.1 dev eth0

scope link

src 10.94.150.94

Example with failover (NFT) enabled:
admin:show network route
10.94.150.0/24 dev bond0 proto kernel scope link src 10.94.150.98
10.94.150.0/24 dev eth0 proto kernel scope link src 10.94.150.98
10.94.150.0/24 dev eth1 proto kernel scope link src 10.94.150.98
169.254.0.0/16 dev bond0 scope link
default via 10.94.150.1 dev bond0

Related Commands

Command

Description

show network all

Displays all show network command information

show network eth0

Displays basic Ethernet 0 platform network information

show network failover Displays NIC Teaming network fault tolerance information
show network
ip_conntrack

Retrieves the current utilization of ip_conntrack

show network
max_ip_conntrack

Retrieves the current ip_conntrack_max information

show network status

Displays basic network status information

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Appendix A

Command Line Interface (CLI) Commands
show network status

show network status
show network status [search name]

Syntax Description

search name

Optional search feature

name

Text string indicating network. String cannot contain spaces or tabs and is
case insensitive.

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to retrieve basic network route information.

Examples

admin:show network status
Active Internet connections (w/o servers)
Proto Recv-Q Send-Q Local Address
tcp
0
0 vv1-rush.cisco.com:40266
tcp
0
0 localhost:32824

Foreign Address
State
vv1-rush.cisco:vv1_rush_ccm ESTABLISHED
localhost:8001
ESTABLISHED

Example with optional search name:

Related Commands

admin:show
tcp
tcp
tcp

network status search cisco.com
0
0 vv1-rush.cisco.com:38775
0
0 vv1-rush.cisco.com:ssh
0
0 vv1-rush.cisco.com:46993

Command

Description

show network all

Displays all show network command information

show network eth0

Displays basic Ethernet 0 platform network information

vv1-rush.cisco:vv1_rush_ccm ESTABLISHED
philly.cisco.com:48528
ESTABLISHED
vv1-rush.cisco.com:32812
TIME_WAIT

show network failover Displays NIC Teaming network fault tolerance information
show network
ip_conntrack

Retrieves the current utilization of ip_conntrack

show network
max_ip_conntrack

Retrieves the current ip_conntrack_max information

show network route

Displays basic network route information

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Appendix A

Command Line Interface (CLI) Commands

show packages

show packages
show packages {active name | active *} | {inactive name | inactive *}

Syntax Description

active name

Retrieves the version number for a specific package on the active partition.

active *

Retrieves the version numbers for all package on the active partition.

inactive name

Retrieves the version number for a specific package on the inactive
partition.

inactive *

Retrieves the version number for all packages on the inactive partition.

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to retrieve the version number for one or more packages on the active or inactive
partition.

Examples

admin:show packages active kernel
Active Side Package(s): for kernel package(s)
tg3-kernel-update-2.4.21-47.ELsmp
kernel-smp-2.4.21-47.EL
kernel-pcmcia-cs-3.1.31-19
kernel-2.4.21-47.EL
kernel-utils-2.4-8.37.15
kernel-2.4.2149.ELcustom-1

Related Commands

Command

Description

None

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Appendix A

Command Line Interface (CLI) Commands
show rtpsleep

show rtpsleep
show rtpsleep

Syntax Description

None

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to get current RTP thread sleep time.

Examples

admin:show rtpsleep
Current RTP thread sleep time is 1 ms

Related Commands

Command

Description

None

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Appendix A

Command Line Interface (CLI) Commands

show statistics

show statistics
show statistics {all | conference confid}

Syntax Description

all

Shows statistics for all conferences.

conference confid

Shows statistics for a specific conference, identified by conference
identification number.

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to display statistics for all conferences or a specific conference.

Examples

admin:show statistics all
[Media Statistics:2008/8/6 22:42:13.073588 UTC]
EndPoint[0]:ipaddr:172.20.233.55 confid:17 callid:217 epid:50 muxVersion:3 audio
port:16384 video port:16386 audio latency(ms):0 video latency(ms):0
epid type rxssrc
txssrc
state pmaxj cmaxj pjs
cjs
rxtl
rxls
txtl
txls
dupl ooo
srsw pmxsg cmxsg pmxpg cmxpg cmj
50
A
a784011 16ca4111 1:1:1 7
7
0
0
147602
0:0
147592
0:0
0
0
1:1
0
0
26
26
0.85
50
A
0
5ae26112 0:0:1 6
8
0
0
0
0:0
147268
0:0
0
0
1:1
0
0
25
27
0.75
50
A
0
0
0:0:0 0
0
0
0
0
0:0
0
0:0
0
0
0:0
0
0
0
0
0.00
50
A
0
0
0:0:0 0
0
0
0
0
0:0
0
0:0
0
0
0:0
0
0
0
0
0.00
50
A
0
0
0:0:0 0
0
0
0
0
0:0
0
0:0
0
0
0:0
0
0
0
0
0.00
epid type rxssrc
txssrc
state pmaxj cmaxj pmaxd cmaxd pjs
cjs
pds
cds
rxtl
rxls
txtl
txls
iIDR oIDR nak
fbls dupl ooo
srsw pmxsg cmxsg pmxpg
cmxpg cmj
50
V
a784011 16ca4011 1:0:1 2
3
32
34
0
0
0
0
2027
0:0
1352920 0:0
2
5
0
0
0
0
2:1
0
5
22
33
0.57
50
V
0
0
0:0:0 0
0
0
0
0
0
0
0
0
0:0
0
0:0
0
0
0
0
0
0
0:0
0
0
0
0
0.00
EndPoint[1]:ipaddr:172.20.233.69 confid:17 callid:218 epid:1 muxVersion:3 audio port:16384
video port:16386 audio latency(ms):0 video latency(ms):0
epid type rxssrc
txssrc
state pmaxj cmaxj pjs
cjs
rxtl
rxls
txtl
txls
dupl ooo
srsw pmxsg cmxsg pmxpg cmxpg cmj
1
A
16ca4011 5ae26111 1:1:1 6
8
0
0
147602
0:0
147268
0:0
0
0
1:1
0
0
25
27
0.75

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OL-12586-02

Appendix A

Command Line Interface (CLI) Commands
show statistics

1
A
0
a784112 0:0:1 4
7
0
0
0
0
0
1:1
0
0
21
24
2.22
1
A
0
0
0:0:0 0
0
0
0
0
0
0
0:0
0
0
0
0
0.00
1
A
0
0
0:0:0 0
0
0
0
0
0
0
0:0
0
0
0
0
0.00
1
A
0
0
0:0:0 0
0
0
0
0
0
0
0:0
0
0
0
0
0.00
epid type rxssrc
txssrc
state pmaxj cmaxj pmaxd cmaxd pjs
rxls
txtl
txls
iIDR oIDR nak
fbls dupl ooo
cmxpg cmj
1
V
16ca4011 5ae26011 1:1:1 2
5
33
34
0
0:0
1347710 0:0
2
4
0
0
0
0
33
0.55
1
V
0
0
0:0:0 0
0
0
0
0
0:0
0
0:0
0
0
0
0
0
0
0
0.00

0:0

147266

0:0

cjs
srsw

pds
cds
rxtl
pmxsg cmxsg pmxpg

0
3:3

0
0

0
16

1350788
16

0
0:0

0
0

EndPoint[2]:ipaddr:172.20.233.82 confid:17 callid:219 epid:2 muxVersion:3 audio port:16384
video port:16386 audio latency(ms):0 video latency(ms):0
epid type rxssrc
txssrc
state pmaxj cmaxj pjs
cjs
rxtl
rxls
txtl
txls
dupl ooo
srsw pmxsg cmxsg pmxpg cmxpg cmj
2
A
5ae26011 16ca4111 1:1:1 7
7
0
0
147604
0:0
147567
0:0
0
0
1:1
0
0
26
26
0.85
2
A
0
a784112 0:0:1 4
7
0
0
0
0:0
147266
0:0
0
0
1:1
0
0
21
24
2.22
2
A
0
0
0:0:0 0
0
0
0
0
0:0
0
0:0
0
0
0:0
0
0
0
0
0.00
2
A
0
0
0:0:0 0
0
0
0
0
0:0
0
0:0
0
0
0:0
0
0
0
0
0.00
2
A
0
0
0:0:0 0
0
0
0
0
0:0
0
0:0
0
0
0:0
0
0
0
0
0.00
epid type rxssrc
txssrc
state pmaxj cmaxj pmaxd cmaxd pjs
cjs
pds
cds
rxtl
rxls
txtl
txls
iIDR oIDR nak
fbls dupl ooo
srsw pmxsg cmxsg pmxpg
cmxpg cmj
2
V
5ae26011 16ca4011 1:1:1 3
4
32
34
0
0
0
0
1347866
0:0
1352810 0:0
4
4
1
0
0
0
2:1
0
1
22
33
1.38
2
V
0
0
0:0:0 0
0
0
0
0
0
0
0
0
0:0
0
0:0
0
0
0
0
0
0
0:0
0
0
0
0
0.00
admin:show statistics conference 9059578056
[Media Statistics:2008/8/6 22:43:18.905158 UTC]
EndPoint[0]:ipaddr:172.20.233.55 confid:17 callid:217 epid:50 muxVersion:3 audio
port:16384 video port:16386 audio latency(ms):0 video latency(ms):0
epid type rxssrc
txssrc
state pmaxj cmaxj pjs
cjs
rxtl
rxls
txtl
txls
dupl ooo
srsw pmxsg cmxsg pmxpg cmxpg cmj
50
A
a784011 16ca4111 1:1:1 6
7
0
0
150894
0:0
150883
0:0
0
0
1:1
0
0
25
26
0.85
50
A
0
5ae26112 0:0:1 5
8
0
0
0
0:0
150559
0:0
0
0
1:1
0
0
25
27
0.77
50
A
0
0
0:0:0 0
0
0
0
0
0:0
0
0:0
0
0
0:0
0
0
0
0
0.00
50
A
0
0
0:0:0 0
0
0
0
0
0:0
0
0:0
0
0
0:0
0
0
0
0
0.00
50
A
0
0
0:0:0 0
0
0
0
0
0:0
0
0:0
0
0
0:0
0
0
0
0
0.00
epid type rxssrc
txssrc
state pmaxj cmaxj pmaxd cmaxd pjs
cjs
pds
cds
rxtl
rxls
txtl
txls
iIDR oIDR nak
fbls dupl ooo
srsw pmxsg cmxsg pmxpg
cmxpg cmj

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Appendix A

Command Line Interface (CLI) Commands

show statistics

50
0:0
33
50
0:0
0

a784011 16ca4011 1:0:1 2
1383047 0:0
2
5
0.57
V
0
0
0:0:0 0
0
0:0
0
0
0.00

3
0

32
0

34
0

0
0

0
2:1

0
0

0
5

2027
23

0
0

0
0:0

0
0

EndPoint[1]:ipaddr:172.20.233.69 confid:17 callid:218 epid:1 muxVersion:3 audio port:16384
video port:16386 audio latency(ms):0 video latency(ms):0
epid type rxssrc
txssrc
state pmaxj cmaxj pjs
cjs
rxtl
rxls
txtl
txls
dupl ooo
srsw pmxsg cmxsg pmxpg cmxpg cmj
1
A
16ca4011 5ae26111 1:1:1 5
8
0
0
150893
0:0
150559
0:0
0
0
1:1
0
0
25
27
0.77
1
A
0
a784112 0:0:1 4
7
0
0
0
0:0
150558
0:0
0
0
1:1
0
0
21
24
2.22
1
A
0
0
0:0:0 0
0
0
0
0
0:0
0
0:0
0
0
0:0
0
0
0
0
0.00
1
A
0
0
0:0:0 0
0
0
0
0
0:0
0
0:0
0
0
0:0
0
0
0
0
0.00
1
A
0
0
0:0:0 0
0
0
0
0
0:0
0
0:0
0
0
0:0
0
0
0
0
0.00
epid type rxssrc
txssrc
state pmaxj cmaxj pmaxd cmaxd pjs
cjs
pds
cds
rxtl
rxls
txtl
txls
iIDR oIDR nak
fbls dupl ooo
srsw pmxsg cmxsg pmxpg
cmxpg cmj
1
V
16ca4011 5ae26011 1:1:1 2
5
33
34
0
0
0
0
1380914
0:0
1377800 0:0
2
4
0
0
0
0
3:3
0
16
12
33
0.55
1
V
0
0
0:0:0 0
0
0
0
0
0
0
0
0
0:0
0
0:0
0
0
0
0
0
0
0:0
0
0
0
0
0.00
EndPoint[2]:ipaddr:172.20.233.82 confid:17 callid:219 epid:2 muxVersion:3 audio port:16384
video port:16386 audio latency(ms):0 video latency(ms):0
epid type rxssrc
txssrc
state pmaxj cmaxj pjs
cjs
rxtl
rxls
txtl
txls
dupl ooo
srsw pmxsg cmxsg pmxpg cmxpg cmj
2
A
5ae26011 16ca4111 1:1:1 6
7
0
0
150895
0:0
150858
0:0
0
0
1:1
0
0
25
26
0.85
2
A
0
a784112 0:0:1 4
7
0
0
0
0:0
150558
0:0
0
0
1:1
0
0
21
24
2.22
2
A
0
0
0:0:0 0
0
0
0
0
0:0
0
0:0
0
0
0:0
0
0
0
0
0.00
2
A
0
0
0:0:0 0
0
0
0
0
0:0
0
0:0
0
0
0:0
0
0
0
0
0.00
2
A
0
0
0:0:0 0
0
0
0
0
0:0
0
0:0
0
0
0:0
0
0
0
0
0.00
epid type rxssrc
txssrc
state pmaxj cmaxj pmaxd cmaxd pjs
cjs
pds
cds
rxtl
rxls
txtl
txls
iIDR oIDR nak
fbls dupl ooo
srsw pmxsg cmxsg pmxpg
cmxpg cmj
2
V
5ae26011 16ca4011 1:1:1 3
4
32
34
0
0
0
0
1377955
0:0
1382937 0:0
4
4
1
0
0
0
2:1
0
1
23
33
1.38
2
V
0
0
0:0:0 0
0
0
0
0
0
0
0
0
0:0
0
0:0
0
0
0
0
0
0
0:0
0
0
0
0
0.00

Related Commands

Command

Description

None

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Appendix A

Command Line Interface (CLI) Commands
show status

show status
show status

Syntax Description

None

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to retrieve basic platform status information.

Examples

admin:show status
Host Name
: testsys
Date
: Tue Dec 13, 2005 12:46:57
Time Zone
: UTC
Locale
: en_US.UTF-8
Product Ver : 1.0.0.0-6
Platform Ver : 2.0.0.0-1
Resources
CPU

Idle: 100.00%

System: 00.00%

Total
254984K
3020140K
3020172K

Memory
Disk/active
Disk/inactive

User: 00.00%

Free
72964K
1580608K
2833924K

Used
182020K
1286116K (45%)
32828K (2%)

admin:show status
Host Name
Date
Time Zone
Locale
Product Ver
Platform Ver

:
:
:
:
:
:

tsbu-dhsr-76
Wed Aug 6, 2008 22:44:36
UTC
en_US.UTF-8
1.1.1.0-30
2.0.0.1-1

Uptime:
22:44:37

CPU Idle:
IOWAIT:

97.44%
00.00%

Memory Total:
Free:
Used:
Cached:
Shared:

5:02,

1 user,

System:
IRQ:

load average: 0.00, 0.00, 0.00

00.51%
00.00%

User:
Soft:

01.28%
00.77%

Intr/sec: 2998.98

4087680K
3190292K
897388K
262320K
0K

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Appendix A

Command Line Interface (CLI) Commands

show status

Related Commands

Buffers:

68972K

Disk/active
Disk/inactive
Disk/logging

Total
4032124K
4032092K
70438620K

Command

Free
2117232K
1857492K
63214064K

Used
1710064K (45%)
1969776K (52%)
3646484K (6%)

Description

None

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Appendix A

Command Line Interface (CLI) Commands
show threshold

show threshold
show threshold

Syntax Description

None

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to get current maximum burst packet threshold.

Examples

admin: show threshold
Current max burst packet threshold is 20

Related Commands

Command

Description

None

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Appendix A

Command Line Interface (CLI) Commands

show timezone

show timezone
show timezone {config | list}

Syntax Description

config

Displays the current timezone setting.

list

Lists all available timezones.

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Note

Examples

Use this command to display the current timezone settings or to display a list of all available timezones
in long format.

The first value is the timezone index, which may be used to set a new timezone using the set timezone
command. You can also use the timezone name.

admin:show timezone list
0 - (GMT-12:00) Eniwetok, Kwajalein
1 - (GMT-11:00) Midway Island, Samoa
2 - (GMT-10:00) Hawaii
Current timezone: (GMT+10:00) Canberra, Melbourne, Sydney
Current timezone: (GMT+10:00) Canberra, Melbourne, Sydney
The numbers in first column 0, 1, 2 represent index that can be used in set timezone
command
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16

(GMT-12:00)
(GMT-11:00)
(GMT-10:00)
(GMT-09:00)
(GMT-08:00)
(GMT-07:00)
(GMT-07:00)
(GMT-06:00)
(GMT-06:00)
(GMT-06:00)
(GMT-06:00)
(GMT-05:00)
(GMT-05:00)
(GMT-05:00)
(GMT-04:00)
(GMT-04:00)
(GMT-04:00)

Eniwetok, Kwajalein
Midway Island, Samoa
Hawaii
Alaska
Pacific Time (US & Canada)
Arizona
Mountain Time (US & Canada)
Central Time (US & Canada)
Central America
Saskatchewan
Mexico City
Bogota, Lima, Quito
Indiana (East)
Eastern Time (US & Canada)
Atlantic Time (Canada)
Caracas, La Paz
Santiago

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Appendix A

Command Line Interface (CLI) Commands
show timezone

17 18 19 20 21 22 Press

Related Commands

(GMT-03:30)
(GMT-03:00)
(GMT-03:00)
(GMT-03:00)
(GMT-02:00)
(GMT-01:00)
for

Newfoundland
Brasilia
Greenland
Buenos Aires, Georgetown
Mid-Atlantic
Azores
1 line, for one page, or to quit

Command

Description

set timezone

Defines a new timezone

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Appendix A

Command Line Interface (CLI) Commands

show version

show version
show version {active | inactive}

Syntax Description

active

Displays the version number of the software on the active partition.

inactive

Displays the version number of the software on the inactive partition.

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to display information about the version number of the software on the inactive or
active partition.

Examples

admin:show version active
Active Master Version: 1.1.1.0-30
Active Version Installed Software Options:
No Installed Software Options Found.

Related Commands

Command

Description

None

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Appendix A

Command Line Interface (CLI) Commands
show workingdir

show workingdir
show workingdir

Syntax Description

None

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to display the current working directories for activelog, inactivelog, and the tftp
system directories.

Examples

admin:show workingdir
activelog :
inactivelog :
tftp :

Related Commands

Command

Description

None

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Appendix A

Command Line Interface (CLI) Commands

utils remote_account

utils remote_account
utils remote_account {enable | disable}

Syntax Description

enable

Enables an already-created remote account so that Cisco Technical Support
can access the system.

disable

Removes remote account.

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to enable already-created remote accounts so that Cisco Technical Support can access
the system, and to remove remote accounts.

Examples

admin:utils remote_account enable

Related Commands

Command

Description

utils remote_account
create

Creates a remote account

utils remote_account
status

Shows status of an already-created remote account

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Appendix A

Command Line Interface (CLI) Commands
utils remote_account create

utils remote_account create
utils remote_account create name

Syntax Description

name

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Identifier for remote account

Usage Guidelines

Use this command to create remote accounts so that Cisco Technical Support can access the system.

Examples

admin:utils remote_account create ciscotech 1
Account Successfully created
Account
: ciscotech
Passphrase
: 7RZT7ARZK5
Expiry
: 12-14-2005:15:50:21 (MM-DD-YYYY:Hr:Min:Sec)

Related Commands

Command

Description

utils remote_account

Enables or removes already-created remote accounts

utils remote_account
status

Shows status of an already-created remote account

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Appendix A

Command Line Interface (CLI) Commands

utils remote_account status

utils remote_account status
utils remote_account status

Syntax Description

None

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to retrieve status information for remote accounts used by Cisco Technical Support
to access the system.

Examples

admin:utils remote_account status
Remote Support
Status
: enabled
Decode Version : 1
Account
: dhroot
Passphrase
: BDLHBP4JMY
Expiry
: 8-24-2008:20:00:00(MM-DD-YYYY:Hr:Min:Sec)

Related Commands

Command

Description

utils remote_account

Enables or removes already-created remote accounts

utils remote_account
create

Creates a remote account

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Appendix A

Command Line Interface (CLI) Commands
utils system restart

utils system restart
utils system restart

Syntax Description

None

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to reboot the CTMS.

Examples

admin:utils system restart
Do you really want to restart ?
Enter “yes” to restart or any other key to abort

Related Commands

Command

Description

utils system shutdown

Powers off CTMS

utils system
switch-version

Switches to another software version installed on CTMS

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Appendix A

Command Line Interface (CLI) Commands

utils system shutdown

utils system shutdown
utils system shutdown

Syntax Description

None

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to power off CTMS.

Examples

admin:utils system shutdown
Do you really want to shutdown ?
Enter “yes” to shutdown or any other key to abort

Related Commands

Command

Description

utils system restart

Restarts CTMS

utils system
switch-version

Switches to another software version installed on CTMS

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Appendix A

Command Line Interface (CLI) Commands
utils system switch-version

utils system switch-version
utils system switch-version

Syntax Description

None

Command Modes

Admin

Command History

Release

Modifications

1.1

This command was first documented.

Usage Guidelines

Use this command to switch to another software version installed on CTMS.

Examples

admin:utils system switch-version
Do you really want to switch versions ?
Enter “yes” to switch-version or any other key to abort

Note

Related Commands

If any other response is entered, the procedure will be aborted.

Command

Description

utils system restart

Restarts CTMS

utils system shutdown

Powers off CTMS

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Appendix A

Command Line Interface (CLI) Commands

utils system switch-version

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