Cisco Systems Ol 7371 02 Users Manual

2015-01-05

• Installation Guide for Cisco Unity 4.0(5) and Later Voice Messaging with Microsoft Exchange 2003/2000 (With Failover Configured)
• Contents
• Preface
  • Audience and Use
  • Documentation Conventions
  • Cisco Unity Documentation
  • Obtaining Documentation
    • Cisco.com
    • Product Documentation DVD
    • Ordering Documentation
  • Documentation Feedback
  • Cisco Product Security Overview
    • Reporting Security Problems in Cisco Products
  • Obtaining Technical Assistance
    • Cisco Technical Support & Documentation Website
    • Submitting a Service Request
    • Definitions of Service Request Severity
  • Obtaining Additional Publications and Information
• Overview of Mandatory Tasks for Installing Cisco Unity
  • Part 1: Installing and Configuring the Cisco Unity Server
  • Part 2: Installing the Secondary Server for Cisco Unity Failover
  • Part 3: Populating the Cisco Unity System with Subscriber and Call Management Data
  • Part 4: Configuring Failover and Setting Up Networking Options (If Applicable)
  • Part 5: Customizing the Cisco Unity Conversation
  • Part 6: Backing Up Cisco Unity
  • Part 7: Training
• Preparing for the Installation
  • Gathering Documentation and Tools
  • Downloading Software for the Installation
    • Software for All Installations
    • Additional Software for Installations with Cisco Unity DVDs or CDs Earlier Than the Currently Shipping Version
  • Determining the Drive Locations for Files on the Cisco Unity Server
    • Drive Locations for Files on a Platform Overlay 1 Server
    • Drive Locations for Files on a Platform Overlay 2 Server
    • Drive Locations for Files on a Platform Overlay 3 Server
• Setting Up the Hardware
  • Installing Voice Cards
  • Attaching Peripheral Devices and Making Connections from the Phone System
• Installing the Operating System
  • Configuring the RAID Arrays
    • Using the Cisco-Provided Array-Configuration Utility
    • Using the Manufacturer-Provided Array-Configuration Utility
  • Installing Windows Server 2003 or Windows 2000 Server
    • Windows Server 2003: Using the Manufacturer’s Guided System-Setup Utility and a Retail Windows Server 2003 Disc
    • Windows 2000 Server: Using the Cisco Unity Platform Configuration Discs
    • Windows 2000 Server: Using the Manufacturer’s Guided System-Setup Utility and a Retail Windows 2000 Server Disc
  • Enabling Windows Terminal Services (Windows Server 2003 Only)
  • Setting Up the Logical Drives
• Customizing the Cisco Unity Platform
  • Configuring a Dual NIC in the Cisco Unity Server
    • Installing the NIC-Configuration Utility
    • Configuring a Dual NIC
  • Obtaining Cisco Unity License Files
  • Running the Cisco Unity System Preparation Assistant
  • Changing Folder Settings in Windows Explorer
  • Installing the Latest Microsoft Service Packs and Updates for Windows, Internet Explorer, and SQL Server 2000
  • Disabling the Found New Hardware Wizard for the Voice Cards
  • Installing Virus-Scanning Software (Optional)
  • Installing and Configuring Cisco Security Agent for Cisco Unity (Optional)
  • Connecting the Cisco Unity Server to the Network
  • Configuring TCP/IP Properties
  • Verifying the IP Address and the Network Connection
  • Disabling Virus-Scanning and Cisco Security Agent Services
  • Adding the Cisco Unity Server to an Existing Domain
  • Resetting the Account That SQL Server Services Log On As
• Setting Up Exchange
  • Determining the Partner Exchange Server
  • Installing Exchange Administration Software on the Cisco Unity Server
    • Installing Exchange 2003 Administration Software
    • Installing Exchange 2000 Administration Software
  • Installing the Latest Exchange Service Pack and Updates
  • Extending the Active Directory Schema for Cisco Unity
  • Creating Organizational Units and a Mailbox Store
• Creating Accounts for the Installation and Setting Rights and Permissions
  • About the Accounts Required for the Cisco Unity Installation
    • The Account Used to Install Cisco Unity
    • The Account Used to Access the Cisco Unity Administrator
    • The Accounts That Cisco Unity Services Log On As
  • Creating the Accounts Required for the Cisco Unity Installation
  • Adding the Cisco Unity Administration Account to the Local Administrators Group
  • Setting Rights and Permissions with the Cisco Unity Permissions Wizard
  • Setting Required Exchange Permissions
• Installing and Configuring Cisco Unity Software
  • Determining Whether to Set Up Cisco Unity to Use SSL
  • Installing the Microsoft Certificate Services Component
  • Installing and Configuring Cisco Unity Software
    • Starting the Cisco Unity Installation and Configuration Assistant and Installing Cisco Unity Software
    • Installing License Files
    • Configuring Services
    • Configuring Cisco Unity for the Message Store
    • Setting New Default Passwords
    • Integrating the Phone System with Cisco Unity
    • Setting Up the Cisco Personal Communications Assistant to Use SSL
      • Skipping Cisco PCA Setup for SSL
      • Setting Up the Cisco PCA to Use SSL by Creating a Local Certificate Without a Certificate Authority
      • Setting Up the Cisco PCA to Use SSL by Using a Certificate Authority
  • Installing the Cisco Unity Service Release, If Available
  • Testing the Phone System Integration
  • Excluding from Virus Scanning the Directory in Which Cisco Unity Is Installed
  • Setting Up the Cisco Unity Administrator and Status Monitor to Use SSL
  • Securing the Example Administrator Account Against Toll Fraud
  • Moving the Data Store Databases and Transaction Logs
  • Re-enabling Virus-Scanning and Cisco Security Agent Services
  • Securing Cisco Unity and the Cisco Unity Server
• Installing Optional Software
  • Installing RSA SecurID
  • Installing Symantec pcAnywhere
    • Recommended Configuration for pcAnywhere
  • Installing Other Optional Software
• Setting Up Authentication for the Cisco Unity Administrator
  • Determining the Authentication Method to Use for the Cisco Unity Administrator
    • Authentication Methods Available for the Cisco Unity Administrator
    • How Integrated Windows Authentication Works with the Cisco Unity Administrator
    • How Anonymous Authentication Works with the Cisco Unity Administrator
  • Configuring IIS So That the Cisco Unity Administrator and Status Monitor Use Anonymous Authentication
• Appendix A: Voice Cards and PIMG Units
  • Intel Dialogic D/41EPCI, D/41JCT-LS, and D/41JCT-Euro
    • Hardware Settings
  • Intel Dialogic D/120JCT-LS and D/120JCT-Euro
    • Hardware Settings
    • Software Settings
  • Intel Dialogic D/240PCI-T1
    • Hardware Settings
    • Software Settings
  • Intel NetStructure PBX-IP Media Gateway (PIMG)
    • Software Settings
  • Removing Intel Dialogic Voice Card Software
    • Determining the Current Settings for the Quiet Parameter and Other Parameters
    • Removing the Intel Dialogic Voice Card Software
    • Resetting the Quiet Parameter and Other Parameters
• Appendix B: Exiting and Starting the Cisco Unity Software and Server
  • Exiting the Cisco Unity Software
  • Shutting Down or Restarting the Cisco Unity Server
  • Starting the Cisco Unity Software
• Appendix C: Manual Installation Procedures for Software Installed by the Cisco Unity System Preparation Assistant During a New Installation
  • Installing MSXML 3.0 with Service Pack 1
  • Installing Windows Terminal Services
  • Installing the NNTP Service
  • Installing Message Queuing Services 2.0
  • Installing Windows 2000 Service Pack 4
  • Installing Internet Explorer 6.0 with Service Pack 1
  • Installing SQL Server 2000 and Service Pack 3a
  • Installing the Microsoft .NET Framework
• Index