Cisco Systems Spa525G2 Users Manual Small Business SPA525G And SPCP IP Phone User Guide

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Cisco Small Business

SPA525G and SPA525G2 SPCP IP Phones

USER GUIDE

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phone User Guide 1

Contents

Chapter 1: Getting Started 4

Overview 4

Caring for Your Phone 6

Understanding Your Phone Lines and Buttons 7

Phone Components 7

Softkey Buttons 9

Using the Keypad and Buttons with Menus 13

Using Keypad Shortcuts 13

Using the Navigation Button 13

Entering Numbers and Text in Fields 14

Using Phone Hardware and Accessories 15

Using the Speakerphone 15

Using Wired and Wireless Headsets 15

Switching Between the Handset, Headset, and Speakerphone 19

Using the Cisco Attendant Console 19

Changing the Cisco SPA500DS Attendant Console Display 20

Chapter 2: Installing Your Phone 21

Before You Begin 21

Connecting the Handset 22

(Optional) Attaching the Desk Stand 24

(Optional) Mounting the Phone to the Wall 24

Connecting Your Phone Power 25

Connecting Your Phone to the Network 25

Connecting Your Phone to the Wired Network 25

Connecting Your Phone to the Wireless Network 26

Setting the Phone Wireless Connection 28

Verifying Phone Startup 33

Updating Your Phone Firmware 33

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phone User Guide 2

Contents

Chapter 3: Using Basic Phone Functions 35

Placing or Answering a Call 36

Adjusting Call Volume and Muting 36

Using Mute 37

Putting a Call on Hold 37

Resuming a Call 37

Ending a Call 37

Transferring Calls 38

Managing Call Waiting 38

Recording a Live Call 39

Viewing and Returning Calls 39

Forwarding Calls 40

Setting Do Not Disturb 40

Configuring Call Waiting 41

Picking Up a Call 42

Placing a Three-Way Conference Call 42

Using the Phone Directories 43

Using Your Personal Address Book 43

Using the Corporate Directory 45

Using the Call History Lists 46

Viewing the Call History Lists 46

Deleting a Call History List 46

Calling from the Call History Lists 46

Deleting an Entry from the Call History Lists 47

Saving a Call History List Number to Your Directory 47

Accessing Voicemail 47

Chapter 4: Using Advanced Phone Functions 48

Using Your Bluetooth-Enabled Mobile Phone 48

Enabling Bluetooth 49

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phone User Guide 3

Contents

Pairing Your Cisco SPA525G2 with a Bluetooth-Enabled Mobile Phone 49

Verifying that the Cisco SPA525G2 is Paired 51

Importing Your Mobile Phone Address Book into the Cisco SPA525G2 52

Making a Mobile Phone Call through the Cisco SPA525G2 53

Receiving Mobile Phone Calls by using the Cisco SPA525G2 54

Switching Audio from Your Cisco SPA525G2 to Your Mobile Phone 54

Viewing Mobile Phone Battery and Signal Information on Your

Cisco SPA525G2 54

Charging Your Mobile Phone Using Your Cisco SPA525G2 55

Playing MP3 Files on Your Phone 56

Creating the Playlist 56

Playing Songs 57

Customizing Your IP Phone Screen 58

Changing the Screen Contrast 58

Setting the Screen Backlight Timer 58

Configuring the Phone Screen Saver 59

Changing the Phone Wallpaper 60

Restarting Your Phone 60

Viewing Phone, Network, and Call Information 61

Viewing Product Information 61

Viewing Network Information 61

Viewing Peripheral Status 62

Viewing the Wireless Connection Status 62

Advanced Menus for Technical Support Personnel 63

Appendix A: Where to Go From Here 64

Power Adapter Statement 66

FCC and IC Statement 66

Federal Communication Commission Interference Statement 66

IMPORTANT NOTE 67

Industry Canada Statement 67

1

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 4

Getting Started

This chapter provides an overview of your Cisco Attendant Console IP phone.

contains the following sections:

•Overview, page 4

•Understanding Your Phone Lines and Buttons, page 7

•Using the Keypad and Buttons with Menus, page 13

•Entering Numbers and Text in Fields, page 14

•Using Phone Hardware and Accessories, page 15

•Using the Cisco Attendant Console, page 19

Overview

The Cisco Attendant Console IP phone is a full-featured VoIP (Voice over Internet

Protocol) phone that provide voice communication over an IP network. It provides

traditional features, such as call forwarding, redialing, speed dialing, transferring

calls, conference calling, and accessing voice mail. Calls can be made or received

with a handset, headset or speaker.

The Cisco Attendant Console features vary, depending on the type of call control

system that you are using and the limitations set by the phone system

administrator. This document describes using the Cisco SPA525G and SPA525G2

with a Smart Phone Control Protocol (SPCP) phone system, such as the Cisco

Unified Communications 500 Series, with no limitations.

If you are using the Cisco Attendant Console IP phone with a BroadSoft or an

Asterisk system, see the

Cisco Small Business SPA525G and SPA525G2 SIP IP

Phone User Guide

.

Getting Started

Overview

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 5

1

Setup of the phone network is typically performed by using Cisco Configuration

Assistant (CCA) software. This software is available on Cisco.com.

The phone can be powered by connecting your phone to an Ethernet switch that

provides Power over Ethernet (PoE) or you can use an optional Cisco PA100 power

adapter.

A phone is connected to the network through an Ethernet connection or the built-in

Wireless-G radio. If you are using the Wireless-G connection, a Cisco PA100

power adapter is required. The phone provides an additional Ethernet port that

allows a computer to be connected to the network through the phone. (We

recommend that if a PC is connected to the network through the phone, that the

phone be connected to the network only by using the wired Ethernet connection).

The Cisco Attendant Console has a 320 x 240 color, 3.2" inch screen and can

manage up to five telephone extensions. They also provide the following hardware

features:

•Two Ethernet 10/100 Mbps ports

•802.3af Power over Ethernet support

•USB 2.0 host port

•AUX port (to attach a Cisco Attendant Console)

•Bluetooth capability for headset support

•Bluetooth capability for mobile phone pairing (Cisco SPA525G2 only)

•2.5mm stereo earphone jack

Getting Started

Overview

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 6

1

•Wireless-G client support

•Kensington security slot

The functionality of the phones can be modified by your phone system

administrator. Not all of the functional features described in this document are

available or they might function slightly differently on your phone. This document

describes the features as they function in factory default mode.

Caring for Your Phone

The Cisco Small Business IP phones are electronic devices that should not be

exposed to excessive heat, sun, cold, or water. To clean the equipment, use a

slightly moistened paper or cloth towel. Do not spray or pour cleaning solution

directly onto the hardware unit.

Getting Started

Understanding Your Phone Lines and Buttons

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 7

1

Understanding Your Phone Lines and Buttons

Figure 1 identifies the parts of your phone.

Phone Components

Figure 1 Cisco SPA525G and Cisco SPA525G2 Phone Components

Table 1 IP Phone Components

#Phone Feature Description

1 Handset Pick up to answer or place calls.

2 Speaker Speaker for phone.

3 Message Waiting

Indicator

When lit:

•Red—You have a new voice mail message.

•Flashing Red—You have an incoming call.

Getting Started

Understanding Your Phone Lines and Buttons

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 8

1

4 IP phone screen Your phone might vary, but typically it displays:

•Date and time

•Phone station name

•Line extensions

•Softkey options

•Startup logo, screen saver, background

photo, and photo album

5 Line keys Phone line status:

•Green (steady): Line is in use.

•Green (blinking): There is an incoming call.

•Red (blinking): Line is on hold.

•Orange: Line is unregistered (cannot be

used).

•Flashing Orange: The phone is not

connected to the network.

These keys can also be programmed by your

system administrator to perform differently than

described here or to add functions such as speed

dial, call pickup, or monitor an extension.

6 Softkey buttons Press a softkey to perform the action on the label

on the IP phone screen above the softkey.

7 Navigation button Press the arrows to scroll items on the IP phone

screen.

8 Center Select button Press to select the option or menu that is

highlighted on the screen.

9 Messages button Press to access voice mail. (Must be set up by

your phone administrator.)

10 Hold button Press to place a call on hold.

Table 1 IP Phone Components

#Phone Feature Description

Getting Started

Understanding Your Phone Lines and Buttons

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 9

1

Softkey Buttons

The four softkey buttons have different functions depending on the menu

configuration and function selected. The following table shows the softkey buttons

that are typical (in alphabetical order).

11 Setup button Press to access a menu to configure features and

preferences (such as your directory, status, and speed

dials), access your call history, set up functions (such as

call forwarding), and provide phone status information.

12 Mute button Press to mute or unmute the phone. When the

phone is muted, the button glows red. A flashing

red mute button indicates that the phone has no

network connectivity.

13 Volume button Press + to increase the volume and press - to

lower the volume of the handset, headset, speaker

(when the handset is off hook), or ringer (when the

handset is on hook).

14 Speaker button Press to turn the speaker on or off. When the

speaker is on, the button glows green.

15 Headset button Press to turn the headset on or off. When the

headset is on, the button glows green.

16 Keypad Press keypad keys to dial phone numbers, enter

letters, or choose menu items.

Table 2 Sof tkey But tons

Button Function

Add Adds a new item (for example, a new directory entry).

AddList Creates a list (for example, MP3 files).

Back Returns you to the previous screen.

BXfer Performs a blind call transfer.

Table 1 IP Phone Components

#Phone Feature Description

Getting Started

Understanding Your Phone Lines and Buttons

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 10

1

Call Rtn Returns the last missed call by dialing the number that called

you. See “Viewing and Returning Missed Calls,” on

page 41.

Callback Plays an audio and visual notification on your phone when a

busy or unavailable party becomes available.

cbarge Allows callers to join a shared-line call.

CFwdAll Forwards all calls to a specified number. When forwarding is

active, press this button to cancel forwarding.

Clear Deletes an entire text or number field.

Clr DND Clears Do Not Disturb.

Confrn Initiates a conference call. See “Placing a Three-Way

Conference Call,” on page 44.

Connect Connects to the selected item (for example, to the wireless

network or Bluetooth device).

Copy Copies the selected item (for example, a contact in the

Address Book).

delChar Deletes the last number or letter.

Delete Deletes an entire item (for example, a number from the Call

History list).

Dial Dials the string of numbers that you have entered, or the

number that you have highlighted in a list such as the Missed

Calls screen.

Directory Access your personal address book. See “Using Your

Personal Address Book,” on page 45.

DnD Do Not Disturb; prevents incoming calls from ringing your

phone. See “Setting Do Not Disturb,” on page 42.

Edit Opens an item so that you can edit numbers or letters, or

enable or disable a feature.

EditDial Edits a number before dialing.

EndCall Disconnects a call.

Exit Closes the current menu

Table 2 Sof tkey But tons

Button Function

Getting Started

Understanding Your Phone Lines and Buttons

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 11

1

Flash Provides hookflash functionality for three-way calling and

call waiting services provided by the PSTN or Centrex

service.

Forward Forwards calls coming to your phone. See “Forwarding

Calls,” on page 42.

GPickup Allows you to pick up (answer) a call at that is ringing at

another extension in your group. See “Picking Up a Call,” on

page 44.

Handset Switches audio from the Cisco SPA525G2 to your Bluetooth-

enabled mobile phone. See Using the Cisco SPA 525G2

With Your Bluetooth-Enabled Mobile Phone, page 51.

Handsfree Switches audio from your Bluetooth-enabled mobile phone

to the Cisco SPA525G2. See Using the Cisco SPA 525G2

With Your Bluetooth-Enabled Mobile Phone, page 51.

Hold Places a call on hold.

List In some menus, shows a list of configured items (for

example, a list of locations for weather or news).

LiveRcd Record a phone conversation.

More View additional softkeys.

NewCall Opens new line on speakerphone to place call.

Next Moves to the next item in a list (for example, a song in the

MP3 Playlist).

OK Confirms a selection.

Option Displays a sub-menu of tasks for the current screen.

Paste Pastes the item you copied into a list or field.

PickUp Allows you to pick up (answer) a call that is ringing at another

extension. See “Picking Up a Call,” on page 44.

Play Plays a selected item such as a song or a ringtone.

Previous Moves to a previous item in a list (for example, a song in the

MP3 Playlist).

Redial Redials the last number that was called. Brings up the list of

recently dialed numbers.

Table 2 Sof tkey But tons

Button Function

Getting Started

Understanding Your Phone Lines and Buttons

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 12

1

Refresh Refreshes the screen. Useful after changing a configuration

or when you want to update information.

Remove Removes conference participant.

RmLstC Removes Last Participant from the Conference Call

Resume Resumes a call that is on hold.

Save Saves your changes.

Scan Scans for wireless networks or Bluetooth devices.

Select Selects the highlighted item on the IP phone screen.

Trnsfer Performs a call transfer. See “Transferring Calls,” on

page 39.

TrnsfVM Transfers a call to voice mail.

View Displays more information about a selected item.

Table 2 Sof tkey But tons

Button Function

Getting Started

Using the Keypad and Buttons with Menus

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 13

1

Using the Keypad and Buttons with Menus

Press a softkey and keypad buttons to navigate menus and enter parameters on

the IP phone screen.

Using Keypad Shortcuts

Use the keypad to enter the number of the menu or sub-menu item. For example,

to open a menu that is labeled with number 2, press 2.

NOTE Menus and options can change depending on the software release and what is

allowed by your phone system administrator.

Using the Navigation Button

Use the navigation button to scroll up or down highlighting the desired menu item,

and then press Select or the center Select navigation button to choose the

highlighted item.

Getting Started

Entering Numbers and Text in Fields

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 14

1

Entering Numbers and Text in Fields

Some fields on the IP phones require you to enter numbers and text by using the

keypad or softkey buttons. In general, the following guidelines apply:

•Use the keypad to enter numbers and characters, pressing the key multiple

times to select the correct number or letter.

•Press the number key multiple times to move to a different letter under that

number. (For example, to enter “Mary,” you would press 6 five times rapidly

and then pause (for M); press 2 and then pause (for a), press 7 three times

rapidly (for r), then press 9 three times rapidly (for y).

Available characters are shown in the following table:

Press delChar to backspace and delete a character.

Press Option > Clear to remove the entire entry.

Key Character Set

1 1 / : \ , ! ; $ ^ |

2abc2ABC

3def3DEF

4ghi4GHI

5jkl5JKL

6mno6MNO

7pqrs7PQRS

8tuv8TUV

9wxyz9WXYZ

0 Space 0 ~ ? > ‘ < “

* . @ * & % [ ] _

#/P # + - = ( ) { }

Getting Started

Using Phone Hardware and Accessories

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 15

1

Using Phone Hardware and Accessories

Using the Speakerphone

The IP phones provide a speakerphone. To use the speakerphone, press Speaker

(the handset can be either on or off hook).

Using Wired and Wireless Headsets

The SPA IP phones support headsets from different manufacturers. For the latest

supported models, contact your reseller. Additional information can be found at

the manufacturer websites.

Connecting the Headset

Each brand and type of headset might require different steps to establish a

connection. Consult the documentation for your particular headset for more

information:

•Bluetooth headsets—See the “Connecting Bluetooth Headsets” section

on page 16.

•Wireless (non-Bluetooth) headsets (such as Plantronics or Jabra)—Follow

the instructions for your product to connect the phone to the wireless

headset base.

•Wired headsets—Connect the 2.5mm connector from the headset into the

headset port on the right side of the IP phone.

•Electronic Hookswitch (EHS)—Some headsets enable you to answer and

end phone calls by using controls located on the headset.

Getting Started

Using Phone Hardware and Accessories

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 16

1

Connecting Bluetooth Headsets

Your phone is Bluetooth compatible and works with Bluetooth devices such as

headsets.

To configure the phone to work with your headset, enable Bluetooth:

STEP 1 Press Setup.

STEP 2 Select User Preferences > Bluetooth Configuration.

Getting Started

Using Phone Hardware and Accessories

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 17

1

STEP 3 With Bluetooth highlighted, press the Arrow keys to toggle Bluetooth on or off.

STEP 4 Press Set.

STEP 5 Create a profile for your headset. In the Bluetooth Configuration screen, scroll to

Bluetooth Profiles. Press the Right Arrow key to enter the profile screen. You are

not allowed to navigate to the Bluetooth profiles screen, unless Bluetooth is

enabled and set.

STEP 6 Press Scan to scan for your headset.

STEP 7 In the list of found devices, select your headset and press Select to edit the profile.

STEP 8 Scroll to PIN and enter the PIN for your Bluetooth headset.

STEP 9 Scroll to Connect Automatically and press the Arrow key to turn to

On

.

STEP 10 Press Connect. The profile screen displays and a check mark appears next to the

headset if the connection was successful.

After enabling Bluetooth, set the Bluetooth mode:

STEP 1 Press Setup.

STEP 2 Scroll to User Preferences > Bluetooth Configuration.

Getting Started

Using Phone Hardware and Accessories

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 18

1

STEP 3 Scroll to Bluetooth Mode and press the Right Arrow key to choose one of the

following:

•Phone—Your IP phone pairs with a Bluetooth headset. Choose this option if

you will not use the Cisco IP phone with a Bluetooth-enabled mobile phone.

•Handsfree—Your IP phone will operate as a handsfree device with a

Bluetooth-enabled mobile phone.

•Both—Your Cisco IP phone uses a Bluetooth headset or operates with a

Bluetooth-enabled mobile phone. Your IP phone will connect to only one

device at a time (either the Bluetooth headset or the Bluetooth-enabled

mobile phone. See Using the Cisco SPA 525G2 With Your Bluetooth-

Enabled Mobile Phone, page 51 for more information.

If multiple Bluetooth devices are in range of the Cisco SPA525G or SPA525G2, the

order of devices in the Bluetooth Configuration > Bluetooth Profiles list is used, and

the device with a higher priority is activated first.

STEP 4 Scroll to Bluetooth Profiles and press the Right Arrow key to enter the profile

screen.

STEP 5 Press Scan to scan for your headset. Depending on the network environment (for

example, the number of Bluetooth devices and noise level), your Bluetooth

headset might not appear on the found devices list. Ensure the headset is

powered on and has Bluetooth activated, and retry the scan.

STEP 6 In the list of found devices, select your headset and press Select to edit the profile.

STEP 7 Scroll to PIN and enter the PIN for your Bluetooth headset.

STEP 8 Scroll to Connect Automatically and press the Right Arrow key to turn to On.

STEP 9 Press Connect. The profile screen displays and a check mark appears next to the

headset if the connection was successful.

Using a Headset with Your IP Phone

Steps to use your headset with the IP phone might vary. Consult the user

documentation for your headset for more information.

•To use a wired headset, press Headset and dial the number to place a call,

or press the headset button to answer a ringing call.

•To use a non-Bluetooth wireless headset (such as Jabra or Plantronics), lift

the receiver off hook before speaking or listening through the headset.

Getting Started

Using the Cisco Attendant Console

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 19

1

•To use a Bluetooth headset, make sure your headset is powered on. Press

Headset on your phone (or, if supported, press Answer on your Bluetooth

headset twice) and dial the number to place a call. Press Answer on your

Bluetooth headset to answer a ringing call. See the user documentation for

your Bluetooth headset for more information.

Switching Between the Handset, Headset, and

Speakerphone

Any of these audio devices can be used during a call. Only one device can be

used at a time. The handset can be on the hook when using the speaker or

headset function.

To switch from the handset to the speaker, press Speaker and place the handset

back on the hook.

To switch from the speakerphone to a headset, press Headset.

To switch from the speaker to the handset, pick up the handset.

To switch from the headset to the speakerphone, press Speaker.

Using the Cisco Attendant Console

The Cisco Attendant Consoles are accessory consoles for the Cisco SPA500

Series IP phones. The Cisco SPA500S provides 32 three-color (red, green, and

orange) programmable line buttons, and the Cisco SPA500DS provides 30

buttons. The Cisco Attendant Console attaches to the IP phone with the

attachment arm provided. It obtains power directly from the IP phone; it does not

require a separate power supply. Two Cisco Attendant Console units can be

attached to a single IP phone to monitor a total of 64 (SPA500S) or 60 (SPA500DS)

separate lines.

Detailed information on the installation of the Cisco Attendant Console are

provided in the Cisco Small Business SPA500S Attendant Console Quick Start

Guide and the Cisco Small Business SPA500DS 15-Button Digital Attendant

Console for SPA500 Family Phones Quick Start Guide.

Getting Started

Using the Cisco Attendant Console

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 20

1

Configuration of the Cisco Attendant Console and assignment of the line buttons is

typically performed by the phone system administrator and is not described in

this document. The Cisco Attendant Console can be configured by using the same

phone web user interface for the IP phone to which the Cisco Attendant Console is

attached. See the Cisco SPA300 Series, SPA500 Series, and WIP310

Administration Guide on Cisco.com for more information.

Changing the Cisco SPA500DS Attendant Console Display

The Cisco SPA500DS provides a backlit LCD display. The backlight is controlled

by the backlight settings of the phone display and is not separately configurable;

that is, the Cisco SPA500DS display is lit when the phone display is lit, and is off

when the phone display is off.

You can choose the font size (10 or 12 point) of the text displayed on the Cisco

SPA500DS. You can also configure the text contrast, or how dark the text appears

on the display. To configure these options from the phone:

STEP 1 Press the Setup button.

STEP 2 Scroll to User Preferences and press Select.

STEP 3 Scroll to Att. Console Preferences and press Select.

STEP 4 Choose Font Size or Contrast from the menu.

•To change the font size, press the Right Arrow button to switch between 10

and 12 point font. Press Set to save.

•To change the display contrast, use the keypad to enter a number value from

1 to 30. The higher the number, the greater the contrast on the display. Press

Set to save.

2

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 21

Installing Your Phone

This chapter describes how to install and connect your IP phone. It contains the

following sections:

•Before You Begin, page 21

•Connecting the Handset, page 22

•(Optional) Attaching the Desk Stand, page 24

•(Optional) Mounting the Phone to the Wall, page 24

•Connecting Your Phone Power, page 25

•Connecting Your Phone to the Network, page 25

•Verifying Phone Startup, page 33

•Updating Your Phone Firmware, page 33

Before You Begin

Before you install and connect your phone, verify with your phone system

administrator (if applicable) that the network is ready for the phone, read the

safety notices, and make sure you have all the phone parts and documentation

available.

!

CAUTION Do not plug a telephone line cord into the port marked AUX. The RJ-11 port marked

AUX is reserved for connection with the Cisco Attendant Console. It is not for use

as a telephone line port or IP device connection.

Installing Your Phone

Connecting the Handset

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 22

2

Connecting the Handset

STEP 1 Find the longer end of the coiled phone cord. Insert it into the back of the phone

base in the slot marked with a phone symbol. This port is labeled #5 on Figure 2.

STEP 2 Insert the short end of the handset cord into the jack at the bottom of the handset

(not shown).

Figure 2 Cisco SPA525G and SPA525G2 IP Phone Connections

Installing Your Phone

Connecting the Handset

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 23

2

Number Component

1Auxiliary port. Only for use with the Cisco Attendant Console.

2Power port. Insert the power adapter plug into this port. (Use only with a

Cisco PA100 power adapter.)

3Additional Ethernet port. Connect an Ethernet cable to this port to provide

network connectivity to a PC. (This port cannot be used when the phone

is connected to the network by using the built-in Wireless-G client.)

4Ethernet port. Connect the network cable to this port.

5Phone cord slot. Insert one end of the phone cord into this slot and the

other into the jack at the bottom of the phone handset.

not

numbered

USB port. For use with an external USB memory device (optional). You can

also use the USB port to charge a device such as a mobile phone.

Installing Your Phone

(Optional) Attaching the Desk Stand

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 24

2

(Optional) Attaching the Desk Stand

Do not attach the desk stand if you want to mount the phone to the wall. If you are

attaching a Cisco Attendant Console attach the console before attaching the desk

stand.

STEP 1 Line up the tabs on the desk stand with the slots on the back of the phone.

STEP 2 Slide the bottom tabs into the slots.

STEP 3 Lightly press down on the top of the desk stand. It should easily slide into the top

slots. Do not force it.

(Optional) Mounting the Phone to the Wall

To mount the phone to the wall, you must purchase the MB100 wall mount bracket

kit. Follow the instructions in the kit to attach the mount to the wall and the phone.

Figure 3 MB100 Wall Mount Kit

Installing Your Phone

Connecting Your Phone Power

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 25

2

Connecting Your Phone Power

The Cisco SPA525G and Cisco SPA525G2 do not ship with power supplies. If you

are not using Power over Ethernet (PoE), you must order a Cisco PA100 power

adapter for each phone.

If you are using Power over Ethernet (PoE) to power the phone, the phone receives

power when you connect an Ethernet cable from the phone SW port to a switch

that provides PoE. See the “Connecting Your Phone to the Wired Network”

section on page 25. If you are using a Cisco PA100 power adapter, insert one end

of the power adapter into an outlet and insert the other end into the power port on

the phone body.

Connecting Your Phone to the Network

The phone can be connected to a wired or wireless network by using a Cat5

(Cat5e or higher for the Cisco SPA512G and Cisco SPA514G) Ethernet cable, or

through a wireless network connection.

Connecting Your Phone to the Wired Network

Connect your phone to a wired network by using an Ethernet cable:

STEP 1 Plug the Ethernet cable into the back of the base station into the slot marked “SW.”

This port is labeled #4 on Figure 2 on page 22.

STEP 2 Plug the other end of the Ethernet cable into the appropriate device on your

network, such as a network switch.

NOTE The Cisco SPA525G and Cisco SPA525G2 provides a second Ethernet port. You

can connect a PC to this port to provide network access to the PC. This port is

labeled #4 in the Figure 2. This port cannot be used when the phone is connected

to the network by using the built-in Wireless-G client.

Installing Your Phone

Connecting Your Phone to the Network

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 26

2

Connecting Your Phone to the Wireless Network

The Cisco SPA525G and Cisco SPA525G2 phone supports connections to a

wireless network. Before setting up the wireless network, you must know the

wireless security type for your router. The phone works with the following security

types:

•Wired Equivalent Privacy (WEP)—With this type of security, you must enter

a 64– or 128–bit key on the phone (or a more easily remembered

passphrase to generate the key). The phone then authenticates with your

router to provide a secure connection.

•Wi-Fi Protected Access (WPA)—The phone supports WPA PSK, WPA2

PSK, WPA Enterprise, and WPA2 Enterprise. With this type of security, you

will at the minimum be required to enter a password on the phone. The

phone then authenticates with your router to provide a secure connection.

NOTE The PC port is not supported in wireless operation; the PC port is only supported

in a wired environment.

Determine Your Wireless Router Security Type

If you do not know your wireless router security type, log in to the router interface

to get this information. The steps below are written for a Cisco Small Business

router, but procedures for other routers should be similar.

STEP 1 Log in to your wireless router web interface. Your computer must be connected to

same subnetwork as the router. Enter the IP address of the wireless router in the

browser toolbar.

STEP 2 If required, enter the user name and password. (By default, Linksys routers

typically use “admin” for the user name and “admin” for the password. Cisco

routers typically use cisco for the username and cisco for the password.)

STEP 3 View the Wireless tab or screen. Note the network name (SSID) and the type of

security (WEP, WPA Personal, or WPA2 Personal).

If your router is using WEP, note the following information:

•WEP encryption: 64 bit or 128 bit. You need to choose this later.

•Default transmit key, or TX key: The default key (of the 4) that the router

transmits to authenticate. This value will be 1, 2, 3, or 4.

•Passphrase and keys: You choose one of two methods to enter the WEP

key. You either directly enter the WEP key, or enter a more simple

passphrase to generate the WEP key.

Installing Your Phone

Connecting Your Phone to the Network

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 27

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The following example shows WEP information for a Linksys WRV200 router:

If your router is using WPA, note the WPA shared key, or passphrase that you shall

enter when configuring the phone.

The following example shows WPA information for a Linksys WRT160N router:

Installing Your Phone

Connecting Your Phone to the Network

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 28

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Setting the Phone Wireless Connection

To set up the Cisco SPA525G and Cisco SPA525G2 wireless connection:

STEP 1 If you have plugged in an Ethernet cable to connect the phone to the wired

network, remove it and reboot the phone. When the phone is connected by using

wired Ethernet, the phone Wi-Fi connection is disabled.

STEP 2 Press Setup.

STEP 3 Scroll to Network Configuration and press Select.

STEP 4 In the Wi-Fi field, press the Left or Right Arrow key to turn Wi-Fi on.

STEP 5 Press Save.

STEP 6 Scroll to Wi-Fi Configuration and press the Right Arrow key.

Installing Your Phone

Connecting Your Phone to the Network

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 29

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STEP 7 Choose one of the following options:

•Wireless Profile—Use this option to add a new wireless profile (either

manually or by scanning for available networks), editing an existing wireless

profile, or connecting to a previously configured network. See Manually

Adding a Wireless Profile, page 30.

•Wi-Fi Protected Setup—If your wireless router supports Wi-Fi Protected

Setup, use this method to set up your wireless connection. See Using Wi-Fi

Protected Setup, page 29.

Using Wi-Fi Protected Setup

STEP 1 In the Wireless Configuration screen, select

Wi-Fi Protected Setup

.

STEP 2 Choose one of the following options:

Push Button Configuration:

a. Press the WPS button on your router.

b. On your phone, highlight Push Button Configuration and press Select. Your

phone might reboot before the Wi-Fi connection is established.

PIN Configuration:

a. After selecting PIN Configuration on your phone, note the PIN displayed.

b. Connect to your router interface by using a PC by following the instructions

provided with your router.

c. If required, enter the user name and password. (By default, Linksys routers

typically use admin for the user name and admin for the password. Cisco

routers typically use cisco for the username and cisco for the password.)

d. Locate the Wireless Protected Setup configuration menu.

e. Enter the PIN into the field that allows you to setup wireless devices by using a

PIN.

If your router has a WPS button, you can use Wi-Fi Protected

Setup to add a new wireless network profile.

Installing Your Phone

Connecting Your Phone to the Network

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 30

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f. Save your changes.

g. On the Cisco SPA525G and Cisco SPA525G2, with PIN Configuration

highlighted, press Select. To add the connection as a profile, press OK. Your

phone might reboot before the Wi-Fi connection is established.

Manually Adding a Wireless Profile

To add a new wireless network profile:

STEP 1 In the Network Configuration screen, ensure Wi-Fi is enabled.

STEP 2 Scroll to Wi-Fi Configuration and press the Right Arrow key to enter the Wi-Fi

Configuration screen.

STEP 3 Select Wireless Profile. Current wireless profiles are displayed.

STEP 4 Do one of the following tasks:

•Scan for available networks. See Scanning for Available Networks,

page 30.

•Manually add the network. See Manually Adding a Network, page 31.

Scanning for Available Networks

NOTE If your router has SSID (router name) broadcast disabled, it might not appear in the

list of networks. In that case, you must manually add the SSID (see Manually

Adding a Network, page 31).

STEP 1 In the Wireless Profile screen, press Scan.

STEP 2 In the list of available networks, scroll to the desired network and click Add to

select the highlighted network.

STEP 3 (Optional) Press the Right Arrow key under Security Mode to set the security

options:

•WEP—Wired Equivalent Privacy: You must enter the Default Transmit Key,

Key Type and Length, and the keys.

•WPA PSK or WPA2 PSK: You must enter the Cipher Type (TKIP or AES

CCMP) and the shared key.

Installing Your Phone

Connecting Your Phone to the Network

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 31

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•WPA/WPA2 Enterprise: This type of authentication requires some advanced

expertise because it involves setting up a radius server for authentication

and, in some cases, creation of certificates for both the radius server and the

phone. See

You must enter the Cipher Type (TKIP or AES CCMP) and the EAP Type:

-TTLS—Enter the anonymous ID, choose whether the phone should

check for the server certificate, choose the TTLS Inner Protocol

(MSCHV2, MSCHAP, PAP, CHAP, or MD5), and enter the user ID and

password.

-LEAP—Enter the user ID and password.

-TLS—Enter the user ID, choose whether the phone should check for the

server certificate, enter the user ID, and configure the root certificate and

user certificate (see the “Uploading Security Certificates to the

Phone” section on page 32).

STEP 4 To save as a wireless profile, press Save.

Manually Adding a Network

STEP 1 From the Wireless Profile screen, press Option and select Add New to manually

add the network.

STEP 2 (Optional) Press the Right Arrow key under Security Mode to set the security

options:

•WEP—Wired Equivalent Privacy: You must enter the Default Transmit Key,

Key Type and Length, and the keys.

•WPA PSK or WPA2 PSK: You must enter the Cipher Type (TKIP or AES

CCMP) and the shared key.

•WPA/WPA2 Enterprise: You must enter the Cipher Type (TKIP or AES CCMP)

and the EAP Type:

-TTLS: Enter the anonymous ID (typically, anonymous unless the RADIUS

server has other rules), choose whether or not the phone should check

for the server certificate, choose the TTLS Inner Protocol (MSCHV2,

MSCHAP, PAP, CHAP, or MD5), and enter the User ID and password.

-LEAP: Enter the User ID and password.

Installing Your Phone

Connecting Your Phone to the Network

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 32

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-TLS: Enter the User ID, choose whether the phone should check for the

server certificate, enter the User ID, and configure the Root certificate

and User certificate (see the “Uploading Security Certificates to the

Phone” section on page 32).

STEP 3 To save as a wireless profile, press Save.

Uploading Security Certificates to the Phone

If you are using some types of wireless security (for example, WPA2 Enterprise),

you must upload security certificates to the phone. Certificates must be in the

following format:

•Root certificate: DER encoded binary x.509 (CER)

•User certificate: Personal Information Exchange (PKCS#12(.PFX))

STEP 1 Connect a USB storage device to your PC.

STEP 2 Create a directory named ca on the USB device and copy the certificate files into

that directory.

STEP 3 Remove the USB device from your PC and insert it into the USB slot on the IP

phone.

STEP 4 After creating a wireless profile, in the Profile screen, press the Right Arrow key

under Security Mode to set the security options (WPA Enterprise or WPA2

Enterprise).

STEP 5 Scroll to Root Certificate and press the Right Arrow key. All files in the ca folder are

displayed.

STEP 6 Use the Up Arrow or Down Arrow key to choose the certificate you want to install

(for example, the root certificate). press Select.

STEP 7 Press Save to save the profile.

Installing Your Phone

Verifying Phone Startup

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 33

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Verifying Phone Startup

After receiving power and network connectivity, the phone executes a boot-up

sequence. During this sequence, the display shows the Cisco logo. All of the lights

on the phone will flash. After this sequence (about five seconds) the phone

displays the standard menu. The date, name and number of the phone appear on

the top line of the IP phone screen. At the bottom of the IP phone screen, softkeys

appear over their associated buttons.

If the phone does not display this screen, confirm your installation and

connections. If these are correct, try unplugging the phone and plugging it back in

again. If you still don’t see the display, then contact your phone system

administrator or Internet Telephony Service Provider (ITSP).

Your phone ships with pre-installed firmware. However, later firmware versions

might be available that add features and fix problems with your phone. You should

upgrade your phone to the latest firmware for ideal performance. Often this

happens automatically when you connect the phone to the network.

!

CAUTION If you are using your phone with an Internet Telephony Service Provider (ITSP)

system, do not manually upgrade your phone firmware without consulting your

service provider. Your provider might automatically upgrade your phones without

any action on your part.

Updating Your Phone Firmware

Firmware updates are done from the Cisco Configuration Assistant. For detailed

update instructions, see the

Cisco Configuration Assistant Smart Business

Communications System Administrator Guide

for your software release.

To update the firmware:

STEP 1 Download the phone firmware from CCO to your PC that is running the Cisco

Configuration Assistant software.

STEP 2 Launch the Cisco Configuration Assistant (CCA) and connect to the customer site

or UC 500 device.

STEP 3 Choose Home > Topology to open the Topology View if it is not already open.

Installing Your Phone

Updating Your Phone Firmware

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 34

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STEP 4 Locate the phone firmware file that you downloaded from Cisco.com (for example:

spa525g2-7-4-4.bin).

STEP 5 In the Topology View, use the mouse to drag the phone load file from the folder on

your PC to the UC 500 icon.

If CCA recognizes the file as a valid phone load, a popup dialog displays and you

are prompted to upload the file.

STEP 6 Select the file and click Upload. The dialog displays the upload and updated

progress.

STEP 7 Right-click the phone icon in the CCA topology view and restart the phone.

3

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 35

Using Basic Phone Functions

This chapter describes how to use the basic functions of your Cisco SPA525G and

SPA525G2 IP phone. It includes the following sections:

•Placing or Answering a Call, page 36

•Adjusting Call Volume and Muting, page 36

•Using Mute, page 37

•Putting a Call on Hold, page 37

•Resuming a Call, page 37

•Ending a Call, page 37

•Transferring Calls, page 38

•Managing Call Waiting, on page 38

•Recording a Live Call, on page 39

•Viewing and Returning Calls, page 39

•Forwarding Calls, page 40

•Setting Do Not Disturb, page 40

•Picking Up a Call, page 42

•Placing a Three-Way Conference Call, page 42

•Using the Phone Directories, page 43

•Using the Call History Lists, page 46

•Accessing Voicemail, page 47

Using Basic Phone Functions

Placing or Answering a Call

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 36

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Placing or Answering a Call

You might have to dial a number or numbers to reach an outside line. Ask your

system administrator.

Depending on the phone system setup, you might be able to place or answer calls

by using various methods.

To place or answer a call:

•Pick up the handset.

•Press the Speaker button.

•Press the Headset button.

•Press a line button to place a call or a blinking line button to answer a call.

•Dial the number, and then lift the handset.

•Dial the number and press Dial.

•Press New Call and dial the number.

•Select a number from the directory and press Dial.

•Press Redial to dial the last number that you called.

•If you are on a call and another call comes in, press Answer to place the

current call on hold and answer the incoming call. To return to the first call,

select it by using the Up Arrow key or the Down Arrow key and then press

Resume.

•To place a new call while another call is active on the same line, press Hold,

press New Call, and enter the number.

Adjusting Call Volume and Muting

To adjust the volume while you are on a call, press + on the Volume button to

increase the volume, or press - to decrease the volume. Press Save.

Pressing the Volume button while not on a call adjusts the volume of the phone

ringer.

Using Basic Phone Functions

Putting a Call on Hold

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 37

3

Using Mute

To mute the phone microphone, speaker, or headset microphone, press Mute. The

button lights red. Press Mute again to unmute.

Putting a Call on Hold

To put an active call on hold, press Hold. A series of beeps (default) or (optional)

music-on-hold plays for the caller to indicate that the call is on hold.

Resuming a Call

To resume the call, press the (optionally configured) flashing–red line button for the

call. If you have multiple calls, all calls are put on hold except the active call.

Ending a Call

To end a call:

• If you are using the handset, hang up.

• If you are using the speakerphone, press Speaker.

• If you are using the headset, either press the Headset button (wired) or replace

the receiver (wireless).

•Press EndCall to hang up one call, and preserve another call. If necessary,

remove the call from hold by pressing the line button.

Using Basic Phone Functions

Transferring Calls

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 38

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Transferring Calls

You can transfer a call to another extension.

STEP 1 During an active call, or with a call on hold, press Trnsfer.

STEP 2 Do one of the following:

•Enter the number to where you want to transfer the call; or

•Use the directory to choose a number from the personal directory.

STEP 3 Press Dial or wait a few seconds. The call is placed on hold and a new line is

opened to dial the number.

STEP 4 Do one of the following:

•To transfer the call without waiting for the other person to answer, press

Trnsfer after the call begins to ring and hang up. If you hang up before the

second call rings, the transfer fails and the first call is disconnected. If you

misdial, press the second line button again to receive a dial tone.

•To transfer after speaking privately to the other person, press Trnsfer at any

time during the conversation.

Managing Call Waiting

If you are on a call when a second call comes in, you will hear a call-waiting tone

and, or, see a flashing indicator light on the handset rest, depending on the

configuration of your phone.

To answer the new call on the same line:

STEP 1 Use the navigation button to select the call.

STEP 2 Press Answer to answer the call. The call on the other line is automatically put on

hold.

Using Basic Phone Functions

Recording a Live Call

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 39

3

To return to the original call, use the following method:

STEP 1 Use the navigation button to select the call.

STEP 2 Press Resume to reconnect to the call.

Recording a Live Call

If this feature is available on your phone, you can record a call.

STEP 1 Press LiveRcd. This puts the other party on hold and initiates a call to the

configured live record number.

STEP 2 Press LiveRcd again to stop the recording.

Viewing and Returning Calls

You can view, edit, and return calls by looking the number up in the call history. For

example, the IP phone screen on your IP phone notifies you if a call came in that

was unanswered. To return the missed call, you can press Missed to view a list of

missed calls and dial a selected number.

To redial any call by selecting it from a call history list:

STEP 1 Press Setup.

STEP 2 Scroll to Call History and press Select.

STEP 3 Scroll to the desired list, such as Missed Calls, and press Select.

If a call is from an outside line or a long distance number, it might be necessary to

edit the call before returning it. For example, it might be necessary to add a prefix

digit that your system requires for an outgoing call. You can:

•Press Dial to dial the number that called you.

•Press EditDial to edit the number before calling it, and then press Dial.

Using Basic Phone Functions

Forwarding Calls

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 40

3

•Press Option to modify the list and choose:

-Delete Entry to remove the entry from the list.

-Delete List to delete all entries from the list.

-Add to Address Book to add the entry to your personal address book.

Forwarding Calls

When you will be away from your phone, you can press a button to forward all calls

to a specified number. The number can be an extension, the voice mail system, an

external number, or one of your programmed speed dial numbers.

STEP 1 Press CFwdAll.

STEP 2 Enter the number, including any prefix digit that your system requires for an

outgoing call.

OR press a speed dial button to forward calls to a programmed speed dial

number.

STEP 3 Press EndCall to save your settings.

STEP 4 When you are ready to cancel call forwarding, press CFwdAll.

Setting Do Not Disturb

Use the Do Not Disturb feature to prevent incoming calls from ringing your phone. If

you have voice mail configured, incoming callers immediately reach voice mail. If

voice mail is not configured, callers hear a busy signal or message.

STEP 1 To set Do Not Disturb, press Do Not Disturb on your phone. The IP phone screen

indicates that Do Not Disturb is turned on for your phone.

Press Setup and select User Preferences. Then:

Using Basic Phone Functions

Configuring Call Waiting

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 41

3

STEP 1 Choose Call Preferences.

STEP 2 Scroll to

Do Not Disturb

.

STEP 3 Press the Right Arrow key to turn Do Not Disturb on.

STEP 4 Press Save.

STEP 5 To turn off Do Not Disturb, press DnD.

Press Setup and select User Preferences. Then:

STEP 1 Choose Call Preferences.

STEP 2 Scroll to

Do Not Disturb

.

STEP 3 Press the Right Arrow key to turn Do Not Disturb off.

STEP 4 Press Save.

Configuring Call Waiting

Call waiting alerts you when you are on a call with a status message and ringing

that another call is incoming. If you turn call waiting off, incoming calls do not ring

your phone if you are on another call, and the caller hears a busy signal or

message.

To turn call waiting on or off:

STEP 1 Press Setup.

STEP 2 Scroll to User Preferences and press Select.

STEP 3 Select Call Preferences.

STEP 4 Scroll to Call Waiting and press the Right Arrow key to turn call waiting

On

or

Off

.

STEP 5 Press Save.

Using Basic Phone Functions

Picking Up a Call

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 42

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Picking Up a Call

Depending on the way your phone network is configured, you can pick up a call

ringing at another extension, or a group of phones might be configured such that

members of the group can pick up a call ringing at any group member phone.

To pick up a call ringing at an extension in your group:

STEP 1 Press GPickUp. The phone displays any extensions in the group that have ringing

calls.

STEP 2 Choose the call you want to pick up and press Dial.

To pick up a call ringing at any extension:

STEP 1 Press PickUp.

STEP 2 Enter the extension number of the phone that you want to pick up.

Placing a Three-Way Conference Call

To initiate a conference call:

STEP 1 Press Confrn during an active call. The first call is placed on hold, a second line is

opened, and you hear a dial tone.

STEP 2 Dial the second person’s telephone number.

STEP 3 Press Confrn again. All three parties are connected in the conference call.

When you hang up, the other two parties are disconnected. To keep the other

parties in a call, but disconnect yourself from the call, press Join (if available on

your phone system).

Using Basic Phone Functions

Using the Phone Directories

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 43

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Using the Phone Directories

The Cisco SPA525G and SPA525G2 IP phones provide several different types of

phone directories, depending on the phone model and what the system

administrator has set up for the company.

In general, the phones provide the following types of directories:

•Personal Address Book—The personal directory provides a place for you to

store and view frequently dialed numbers. You can also dial numbers from

the directory.

•Corporate Directories—Depending on your phone network configuration,

you might have a Corporate Directory (XML) and a Corporate Directory

(LDAP) available.

Using Your Personal Address Book

To access the Phone Directory, press Setup, select Directories, and select

Personal Address Book.

You have the following options in the Address Book:

•Options—Press Options and choose one of the following options:

-Search—Search for a name.

-Delete—Delete a contact.

-Copy—Copy a contact.

-Paste—Paste a contact.

-Edit Dial—Edit a contact’s number before dialing.

•Dial—Press to dial a highlighted contact.

•Add—Choose to add a new contact.

Use the Down Arrow key to scroll through entries in the address book. Use the

Right Arrow key to scroll through the phone numbers available for the highlighted

contact.

Adding a New Contact

To add a new entry to the directory:

Using Basic Phone Functions

Using the Phone Directories

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 44

3

STEP 1 In the Personal Address Book screen, press Add.

STEP 2 Use the keypad to enter the name of the directory entry. When finished with the

name, use the Down Arrow to navigate to the other fields.

TIP To enter numbers and letters, press Option and select Input All. To e n t e r o n l y

numbers, press Option and select Input Num. To clear all characters from an entry,

press Option and select Clear.

STEP 3 Enter the office, mobile, or home phone number, including any digits you must dial

to access an outside line and the appropriate area code, if necessary. You must

enter at least one phone number for a contact.

TIP To enter numbers and letters, press Option and choose Input All. To enter only

numbers, press Option and select Input Num. To enter an IP address, press Option

and select Input IP. To clear all characters from an entry, press Option and select

Clear.

STEP 4 Press Save to save the entry.

Copying a Contact

You can copy a contact to create a new contact, changing information as

necessary on the second contact. To copy a contact:

STEP 1 In the Personal Address Book screen, scroll to highlight a contact.

STEP 2 Press Option and select Copy.

STEP 3 Press Option again and select Paste.

STEP 4 Edit any necessary fields and press Save.

Searching for a Contact

To search for a contact:

STEP 1 In the Personal Address Book screen, press Option and select Search.

STEP 2 Begin to enter the person’s name. The list below displays entries as you type in

characters. Scroll to highlight the entry you want.

Using Basic Phone Functions

Using the Phone Directories

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 45

3

You can press Dial to call the contact, or Option to delete, copy, or edit the contact.

Deleting a Contact

To delete a contact:

STEP 1 In the Personal Address Book screen, highlight the contact you want to delete.

STEP 2 Press Option and select Delete.

STEP 3 Press OK to delete the contact.

Editing a Contact

To edit a contact’s phone information:

STEP 1 In the Personal Address Book screen, highlight the contact you want to edit.

STEP 2 Choose one of the following options:

• Press the center Select navigation button to choose the contact and edit the

numbers in the entry. Use delChar to delete numbers individually, or press

Option and choose Clear to delete all of the numbers.

•Press Save when finished.

Using the Corporate Directory

NOTE Depending on your Internet Telephony Service Provider or corporate network

setup, you may not have a corporate directory available to you.

To use the corporate directory:

STEP 1 Press Setup and select Directories.

STEP 2 Scroll to the Corporate Directory you want to view and press Select.

Using Basic Phone Functions

Using the Call History Lists

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 46

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Using the Call History Lists

Viewing the Call History Lists

To view the Call History lists:

STEP 1 Press Setup.

STEP 2 Scroll to Call History and press Select.

STEP 3 Select the Call History list you want to view. Available Call History lists are:

•All Calls—Shows all calls placed, received, or missed.

•Missed Calls—Shows the last 60 missed calls.

•Received Calls—Shows the caller ID of the last 60 answered calls.

•Placed Calls—Shows all calls placed from the phone.

STEP 4 Press Select to view the list.

Deleting a Call History List

STEP 1 Press Setup.

STEP 2 Scroll to Call History and press Select.

STEP 3 Scroll to the Call History list you want to delete.

STEP 4 Press Option and select Delete List.

STEP 5 Press OK to delete the list.

Calling from the Call History Lists

To dial a number from one of the Call History lists:

STEP 1 Choose the call.

STEP 2 Press Dial.

Using Basic Phone Functions

Accessing Voicemail

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 47

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NOTE If the call was from a long distance number, you may have to edit the call before

dialing it. Press EditDial and use the softkeys and keypad to edit the number.

Deleting an Entry from the Call History Lists

STEP 1 In the call history list, choose the call.

STEP 2 Press Option and select Delete Entry.

STEP 3 Press OK.

Saving a Call History List Number to Your Directory

STEP 1 In the call history list, choose the call.

STEP 2 Press Option and select Add to Address Book.

STEP 3 Press Select. The Address Book entry screen appears.

STEP 4 Edit the information (if desired) and press Save again. The entry is added to your

directory.

Accessing Voicemail

To access voicemail, press Messages on your phone. Your system administrator

must configure your phone with the correct voicemail number so that pressing the

Messages button automatically dials your voicemail system.

4

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 48

Using Advanced Phone Functions

This chapter describes how to configure advanced features on your

Cisco SPA525G and SPA525G2 IP phone. It contains the following sections:

•Using Your Bluetooth-Enabled Mobile Phone, page 48

•Playing MP3 Files on Your Phone, page 56

•Customizing Your IP Phone Screen, page 58

•Restarting Your Phone, page 60

•Viewing Phone, Network, and Call Information, page 61

•Viewing the Wireless Connection Status, page 62

•Advanced Menus for Technical Support Personnel, page 63

Using Your Bluetooth-Enabled Mobile Phone

The Cisco SPA525G or SPA525G2 support Bluetooth to allow use of the phone

with a wireless Bluetooth-enabled headset. The Cisco SPA525G2 also supports

the use of your IP phone in conjunction with Bluetooth-enabled mobile phone. You

can do the following:

•Pair your Bluetooth-enabled mobile phone and the IP phone. Your mobile

phone is assigned a line button on the Cisco SPA525G2.

•Switch audio for in-progress calls between your mobile phone and the

Cisco SPA525G2.

•Import your mobile phone address book to your Cisco SPA525G2 personal

address book.

•Use your Cisco SPA525G2 as a handsfree device for your mobile phone.

Using Advanced Phone Functions

Using Your Bluetooth-Enabled Mobile Phone

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 49

4

Not all mobile phones support this function. See the list of Bluetooth-enabled

mobile phones supported with the Cisco SPA525G2 that is posted at the Cisco

support community at http://www.cisco.com/go/smallbizsupport. Also consult the

latest Cisco SPA525G2 release notes available at cisco.com.

NOTE The layout and options shown on the phone screens might differ slightly, depending

on the type of phone system to which your Cisco SPA525G2 is connected.

Enabling Bluetooth

STEP 1 Press the Setup button.

STEP 2 Scroll to User Preferences and press Select.

STEP 3 Scroll to Bluetooth Configuration and press Select.

STEP 4 With Bluetooth selected, press the Right Arrow key repeatedly until the screen

displays a blue check mark in the field.

STEP 5 Press Save.

Pairing Your Cisco SPA525G2 with a Bluetooth-Enabled

Mobile Phone

To pair your Cisco SPA525G2 with your Bluetooth-enabled mobile phone, you can

initiate pairing from the Cisco SPA525G2 or from your mobile phone.

This feature is based on the following standard Bluetooth profiles:

•Phone Book Access Profile 1.0

•Handsfree Profile 1.5

•Handset Profile 1.1

Using Advanced Phone Functions

Using Your Bluetooth-Enabled Mobile Phone

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 50

4

Initiating Pairing from the Cisco SPA525G2

The Cisco SPA525G2 connects to one Bluetooth device at a time. If multiple

Bluetooth devices are in range of the Cisco SPA525G2, the order of devices in the

Bluetooth Configuration > Bluetooth Profiles list is used, and the device with a

higher priority is activated first.

To pair a Bluetooth device with the IP phone:

STEP 1 Enable Bluetooth on the IP phone as described in the “Enabling Bluetooth”

section on page 49.

STEP 2 Press the Setup button.

STEP 3 Scroll to User Preferences and press Select.

STEP 4 Scroll to Bluetooth Configuration and press Select.

STEP 5 Scroll to Bluetooth Mode and press the Right Arrow key to choose one of the

following:

•Handsfree—Your Cisco SPA525G2 will operate as a handsfree device with

a Bluetooth-enabled mobile phone.

•Phone—Your Cisco SPA525G2 pairs with a Bluetooth headset only. Choose

this option if you do not use the IP phone with a Bluetooth–enabled mobile

phone.

•Both—Your Cisco SPA525G2 will operate with your Bluetooth-enabled

mobile phone or a Bluetooth headset.

STEP 6 Scroll to Bluetooth Profiles and press the Right Arrow key to enter the profile

screen.

STEP 7 Press Scan to scan for the Bluetooth device.

Depending on the network environment (for example, the number of Bluetooth

devices and noise level), your Bluetooth headset might not appear on the found

devices list. Ensure the headset is powered on and has Bluetooth activated, and

retry the scan.

STEP 8 In the Select a Bluetooth Device to Pair list, select the device that you want to pair

and press Connect.

Using Advanced Phone Functions

Using Your Bluetooth-Enabled Mobile Phone

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 51

4

Initiating Pairing from Your Bluetooth-Enabled Mobile Phone

The procedure varies depending on your phone model. You must turn Bluetooth

on, and it might be necessary to configure a separate setting to make your mobile

phone discoverable by other devices.

Before starting, it is helpful to find the MAC address of your Cisco SPA525G2 IP

phone. Go to the Setup menu and select Status > Product Information. The MAC

address is listed.

The following procedure uses an Apple iPhone as an example:

STEP 1 On your iPhone, click Settings.

STEP 2 Under General, choose Bluetooth. Verify that Bluetooth is turned on.

STEP 3 In the Bluetooth Window, under Devices, find the MAC address of your

Cisco SPA525G2 IP phone.

STEP 4 Select the MAC address of the Cisco SPA525G2.

STEP 5 Enter the PIN (the default is 0000) and press Connect.

When paired with your mobile phone, the Cisco SPA525G2 display screen

assigns one of your line buttons to the mobile phone. A mobile phone icon with a

flashing lightning bolt icon is displayed next to the mobile phone name, number, or

other identifier (such as the phone model) for your phone.

The name, number, or other identifier shown depends on what is configured on

your mobile phone. If you have not configured a name on your paired phone, the

phone might display your phone number or some other identifier (such as the

phone model). The display name can vary, depending on your phone model and

configuration.

Verifying that the Cisco SPA525G2 is Paired

The Bluetooth phone icon colors show the status of your mobile phone and/or the

Cisco SPA525G2:

•No icon—Bluetooth is disabled

•Gray icon— Bluetooth is enabled, but the phones are not connected.

•Blue icon—Bluetooth is enabled and the Cisco SPA525G2 is connected to a

headset.

Using Advanced Phone Functions

Using Your Bluetooth-Enabled Mobile Phone

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 52

4

•Green icon—Bluetooth is enabled and the Cisco SPA525G2 is connected to

a mobile phone.

To verify the mobile phone configuration:

STEP 1 On the Cisco SPA525G2, press the Setup button.

STEP 2 Scroll to User Preferences and press Select.

STEP 3 Scroll to Bluetooth and press Select.

STEP 4 Scroll to Bluetooth Profiles and press the Right Arrow key.

The mobile phone appears in the list of Bluetooth devices.

Importing Your Mobile Phone Address Book into the

Cisco SPA525G2

Not all mobile phones support importing your address book.

To import your mobile phone book into the personal address book on the

Cisco SPA525G2:

STEP 1 Press the Setup button and select Directories.

STEP 2 Select Personal Address Book.

STEP 3 Press Import.

Depending on your mobile phone, it might be necessary to authorize the Bluetooth

connection, even if the phone is already paired with the Cisco SPA525G2.

The phone displays a status message about the import.

If the import is successful, your imported contacts are shown in the directory.

Using Advanced Phone Functions

Using Your Bluetooth-Enabled Mobile Phone

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 53

4

Making a Mobile Phone Call through the Cisco SPA525G2

When you make a mobile phone call by using your Cisco SPA525G2, your

Cisco SPA525G2 acts as a handsfree device for your phone. The call is made

through your mobile phone, but the audio is present on and the call control is done

by using the Cisco SPA525G2. (See “Switching Audio from Your

Cisco SPA525G2 to Your Mobile Phone” section on page 54.)

To make a call through a mobile phone:

STEP 1 Press the line button associated with your mobile phone (the line button is marked

with a mobile phone icon with a flashing lightning bolt).

STEP 2 Do one of the following:

•Enter a number on the dial pad and press Dial.

•Press the Setup button and select Directories. Choose a number and press

Dial.

•Scroll to recently-called number and press Select.

NOTE You probably do not dial a digit to reach an outside line on your mobile phone. If you

usually enter a digit before dialing (such as 9) to reach an outside line from the

Cisco SPA525G2 when it is not paired with a mobile phone, it might not be

necessary to do so when calling through your mobile phone; follow the usual

process for making calls on your mobile phone.

The outgoing call appears on both your Cisco SPA525G2 and your mobile phone

display. The Cisco SPA525G2 displays an off-hook icon next to the mobile phone

display name.

After the call is connected, the icon next to the mobile phone display shows that

the call is established. The audio goes through the Cisco SPA525G2, although the

mobile phone display also shows a connected call.

The layout and options shown on your phone screen might differ slightly,

depending on the type of phone system to which your Cisco SPA525G2 is

connected.

Using Advanced Phone Functions

Using Your Bluetooth-Enabled Mobile Phone

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 54

4

Receiving Mobile Phone Calls by using the Cisco SPA525G2

If your mobile phone is paired with the Cisco SPA525G2, an incoming call to your

mobile phone is also shown on the Cisco SPA525G22.

Do one of the following:

•Press Answer to connect to the call.

•Press the red flashing line button associated with your mobile phone.

•Pick up the Cisco SPA525G2 handset.

•Press Ignore to ignore the call.

Switching Audio from Your Cisco SPA525G2 to Your Mobile

Phone

You can only switch audio back and forth between the Cisco SPA525G2 and your

mobile phone if the call is connected by using the Cisco SPA525G2-to-mobile

phone feature. You cannot switch a call on your Cisco SPA525G2 that is not

associated with your mobile phone.

To switch audio from your Cisco SPA525G2 to your mobile phone during a call,

press Handset.

To switch audio back to the Cisco SPA525G2 from your mobile phone, on a

connected call, press Handsfree.

Viewing Mobile Phone Battery and Signal Information on Your

Cisco SPA525G2

When a mobile phone call is incoming, outgoing, or connected on your

Cisco SPA525G2, the phone display shows information about your mobile phone.

Not all mobile phones support this function.

The layout and options shown on your phone screen might differ slightly

depending on the type of phone system to which your Cisco SPA525G2 is

connected.

Using Advanced Phone Functions

Charging Your Mobile Phone Using Your Cisco SPA525G2

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 55

4

The display bubble shows the following information if it is supported by the mobile

phone:

•Battery indicator—Shows the battery life left on your mobile phone.

•Signal strength—Shows the signal strength for your mobile phone.

•Network—The phone network for your mobile phone.

Charging Your Mobile Phone Using Your Cisco SPA525G2

You can use the USB port on the Cisco SPA525G2 to charge your mobile phone if

your phone has a USB connection.

Using Advanced Phone Functions

Playing MP3 Files on Your Phone

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 56

4

Playing MP3 Files on Your Phone

Your IP phone contains an audio player that can play .mp3 files. To play music on

your IP phone, you must load the audio files onto a USB memory device (not

provided with the phone). The phone reads the content of the files from the device,

so the device must remain inserted while playing the files.

Only MP3 music without Digital Media Rights protection can be played on the IP

phone.

Creating the Playlist

The MP3 playlist on the phone is limited to 48 songs.

To c r e a t e a p l a y l i s t :

STEP 1 Connect a USB storage device to your PC.

STEP 2 Create a directory named mp3 on the USB device and copy the audio files into

that directory.

STEP 3 Remove the USB device from your PC and insert it into the USB slot on the phone.

STEP 4 Press the Setup button.

STEP 5 Scroll to MP3 Player and press Select.

STEP 6 Press Add List to create a playlist from the songs on the USB device.

STEP 7 Choose songs by using one of the following methods:

•Choose individual songs by scrolling to the song you want and pressing the

Right Arrow key or Select.

•Choose all songs on the USB device by pressing SelectAll.

You can clear all songs by pressing ClearAll.

STEP 8 After choosing songs, the songs are marked with a check next to the song. Press

Add to add the selected songs to the playlist.

Using Advanced Phone Functions

Playing MP3 Files on Your Phone

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 57

4

Playing Songs

In the Playlist, scroll to the song you want to begin playing and press Play.

You can control the play by using the following controls:

•Stop—Stop the song. Pressing play restarts the song.

•Previous—Move to the previous song in the playlist.

•Next—Move to the next song in the playlist.

•Back—Move back one screen to the playlist.

Controlling the Audio

Use the Volume button to turn the sound up or down.

To switch the audio destination between the speaker, headset, and handset, press

the Up Arrow or Down Arrow key. The icon on the left above the song length

display shows the audio destination of speaker, handset, or headset.

Using Advanced Phone Functions

Customizing Your IP Phone Screen

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 58

4

Customizing Your IP Phone Screen

You can customize your IP phone screen.

Changing the Screen Contrast

To adjust the contrast of the IP phone screen:

STEP 1 Press the Setup button.

STEP 2 Scroll to User Preferences and press Select.

STEP 3 Scroll to Screen Preferences and press Select.

STEP 4 Scroll to Display Brightness. The default contrast is 15. Enter a number between 1

(lowest) and 15 (greatest) to change the contrast.

STEP 5 Press Save.

Setting the Screen Backlight Timer

You can set a timer for your screen so that your IP phone screen becomes dark

after a specified time when the phone is idle.

STEP 1 Press the Setup button.

STEP 2 Scroll to User Preferences and press Select.

STEP 3 Scroll to Screen Preferences and press Select.

STEP 4 Scroll to Backlight. Press the Right Arrow key to choose

On

, which means that the

darkening feature is enabled.

STEP 5 Scroll to Backlight Timer. Enter the number of seconds before the display should

shut off after the phone is idle.

STEP 6 Press Save.

Using Advanced Phone Functions

Customizing Your IP Phone Screen

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 59

4

Configuring the Phone Screen Saver

You can enable your phone screen saver and specify its appearance and the

amount of time for the phone to be idle before it begins.

To configure your screen saver:

STEP 1 Press the Setup button.

STEP 2 Scroll to User Preferences and press Select.

STEP 3 Scroll to Screen Preferences and press Select.

STEP 4 With Screen Saver highlighted, press the Right Arrow key to toggle the feature on

(checked) or off (unchecked).

STEP 5 Scroll to Screen Saver Settings and press the Right Arrow key to choose the

settings:

•Screen Saver Type—Choose from:

-Black Background—Displays a black screen.

-Gray Background—Displays a gray screen.

-Black/Gray Rotation—The screen cycles from black to gray.

-Picture Rotation—The screen rotates through a series of pictures that

your system administrator has made available on the phone.

-Digital Frame—Displays the background picture.

•Trigger Interval—Enter the number of seconds that the phone remains idle

before the screen saver displays.

•Refresh Interval—Enter the number of seconds to elapse before the screen

saver refreshes (if, for example, you chose a rotation of pictures).

STEP 6 Press Save.

Using Advanced Phone Functions

Restarting Your Phone

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 60

4

Changing the Phone Wallpaper

To change the background picture on your phone:

STEP 1 Press the Setup button.

STEP 2 Scroll to User Preferences and press Select.

STEP 3 Scroll to Screen Preferences and press Select.

STEP 4 Scroll to Wallpaper. Press the arrow keys to select an image to use as the

wallpaper.

STEP 5 Use the navigation arrows to highlight an image. To preview how the image will

look on your phone, highlight the image and press View.

STEP 6 Press Select to choose the image.

STEP 7 Press Save.

Restarting Your Phone

It might be necessary to restart your phone. For example, if the screen locks up. To

restart your phone:

STEP 1 Press Setup.

STEP 2 Scroll to Device Administration and press Select.

STEP 3 Scroll to Restart and press Select.

Using Advanced Phone Functions

Viewing Phone, Network, and Call Information

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 61

4

Viewing Phone, Network, and Call Information

The Cisco SPA525G and SPA525G2 provide menus to view status and network

information about your phone.

Viewing Product Information

To view product information about your phone:

STEP 1 Press the Setup button.

STEP 2 Scroll to Status and press Select.

STEP 3 Select Product Information. You can view the following information:

•Product Name

•Serial Number

•MAC (Hardware) Address

•Software Version

•Hardware Version

•Certificate

•Customization

Viewing Network Information

To view network information for your phone:

STEP 1 Press Setup.

STEP 2 Scroll to Status and press Select.

STEP 3 Scroll to Network Status and press Select. You can view the following information:

•Network Type

•Network Status

•Addressing Type

Using Advanced Phone Functions

Viewing the Wireless Connection Status

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 62

4

•IP Address

•Subnet Mask

•Default Router

•Primary DNS

•Secondary DNS

•MAC (Hardware) Address

Viewing Peripheral Status

To view information about phone peripherals, such as a USB memory stick or a

Cisco Attendant Console:

STEP 1 Press Setup.

STEP 2 Scroll to Status and press Select.

STEP 3 Scroll to Peripheral Status and press Select. You can view the following

information:

•USB Status

•Attendant Console (Attn Cons) Status

Viewing the Wireless Connection Status

If you have set up your wireless connection (described in “Connecting Your

Phone to the Wireless Network” section on page 27), you can view the status of

your wireless connection.

STEP 1 Press the Setup button.

STEP 2 Scroll to Network Configuration and press Select.

STEP 3 Select Wi-Fi Configuration and press the Right Arrow key.

Using Advanced Phone Functions

Advanced Menus for Technical Support Personnel

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 63

4

STEP 4 Scroll to Wireless Status and press Select. The status, SSID name, and signal

strength are displayed. Press Detail for more information.

Advanced Menus for Technical Support Personnel

These Network Configuration menus are used to configure and troubleshoot your

phone and the phone network. You should not change these settings or perform

these actions unless directed to do so by your phone system administrator:

•Connection Type

•Static IP Address Settings

•CDP

•VLAN

•VLAN ID

•Multicast Address

•Alternate TFTP ON>OFF

•TFTP Server 1

•DHCP Address Released ON>OFF

•Erase Configuration ON>OFF

A

Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP) 64

Where to Go From Here

Cisco provides a wide range of resources to help you and your customer obtain

the full benefits of the Cisco SPA525G or Cisco SPA525G2.

Support

Cisco Small Business Support

Community

www.cisco.com/go/smallbizsupport

Cisco Small Business Support

and Resources

www.cisco.com/go/smallbizhelp

Phone Support Contacts www.cisco.com/en/US/support/

tsd_cisco_small_business

_support_center_contacts.html

Cisco Small Business

Firmware Downloads

www.cisco.com/go/smallbizfirmware

Select a link to download firmware for Cisco

Small Business Products. No login is required.

Downloads for all other Cisco Small Business

products, including Network Storage Systems,

are available in the Download area on Cisco.com

at www.cisco.com/go/software (registration/

login required).

Product Documentation

IP Phone www.cisco.com/go/spa500phones

Cisco Small Business IP

Phone Accessories

www.cisco.com/en/US/products/ps10042/

tsd_products_support_series_home.html

Cisco Small Business

Communications Systems

www.cisco.com/go/sbcsresources

Cisco Unified

Communications 500 Series

www.cisco.com/go/uc500resources

Where to Go From Here

Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP) 65

A

Regulatory Compliance and

Safety Information for the

Cisco SPA300 Series and

Cisco SPA500 Series IP

Phone

www.cisco.com/en/US/docs/voice_ip_comm/

csbpipp/ip_phones/regulatory_compliance/

guide/rcsi_500_series.pdf

Cisco Small Business

Cisco Partner Central for

Small Business (Partner Login

Required)

www.cisco.com/web/partners/sell/smb

Cisco Small Business Home www.cisco.com/smb

© 2010 – 2012 Cisco Systems, Inc. All rights reserved. OL-18195-05

Power Adapter Statement

This product is intended to be supplied by a Listed Direct Plug-In Power Unit

marked “Class 2" or Listed Adapter marked “L.P.S.” (or “Limited Power Source”)

and rated from +5Vdc, 2A minimum.

FCC and IC Statement

Federal Communication Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may

cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this

equipment does cause harmful interference to radio or television reception, which

can be determined by turning the equipment off and on, the user is encouraged to

try to correct the interference by one of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party

responsible for compliance could void the user's authority to operate this

equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that

may cause undesired operation.

© 2010 – 2012 Cisco Systems, Inc. All rights reserved. OL-18195-05

IMPORTANT NOTE

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an

uncontrolled environment. This equipment should be installed and operated with

minimum distance 20cm between the radiator & your body.

This transmitter must not be co-located or operating in conjunction with any other

antenna or transmitter.

Industry Canada Statement

This device complies with RSS-210 of the Industry Canada Rules. Operation is

subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that

may cause undesired operation.

Revised April 2012

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks,

go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner

does not imply a partnership relationship between Cisco and any other company. (1110R)