Citizen Systems Clp 6001 Users Manual

CLP-6001 to the manual 41db4042-01c9-4e84-ad84-e77e0abe297e

2015-02-05

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CLP-6001/6002
User’s Manual

FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment.
This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required
to correct the interference at his own expense.

"DESIGNED AND MANUFACTURED TO BE EQUIVALENT TO EUROPEAN
STANDARD FOR ITE, EN60950."

-i-

EMI COMPLIANCE STATEMENT
FOR CANADIAN USERS
This equipment generates and uses radio frequency energy and if not installed and used
properly, that is, in strict accordance with the manufacturer's instructions, may cause
interference to radio and television reception. This digital apparatus does not exceed the
Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications. This equipment is designed to
provide reasonable protection against such interference in a residential installation. However,
there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
CAUTION:

Use shielded cables to connect this device to computers.
Any changes or modifications not expressly approved by the
grantee of this device could void the user's authority to
operate the equipment.

ETAT DE CONFORMITE EMI A L'USAGE
DES UTILISATEURS CANADIENS
Cet équipment produit et utilise l'énergie à radiofréquences et s'il n'est pas installé et utilisé
correctment, c'esst à dire en accord strict avec les instructions du fabricant, il risque de
provoquer des intérferences avec la réception de la radio et de la télévision.
Le présent appareil numérique n'émet pas de bruite radioélectriques dépassant les limites
applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le
brouillage radioélectrique édicté par le ministère des Communications du Canada.
Cet équipment est conçu pour fournir une protection satisfaisante contre de telles
interférences dans une installation résidentielle. Cependant, il n'y a pas de garantie contre
les interférences avec les réceptions radio ou télévison, provoquées par la mise en et hors
circuit de l'équipment; aussi, il est demandé a l'utilisateur d'essayer de corriger l'interférence
par l'une ou plus des mesures suivantes:
• Réorienter l'antenne de réception.
• Installer l'ordinateur autre part, par égard pour le récepteur.
• Brancher l'ordinateur dans une prise de courant différente de façon à ce que
l'ordinateur et le récepteur soient branchés sur des circuits différents.

- ii -

Important Safety Instructions

1. Read all of these instructions and save them for later reference.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning.
cleaners. Use a damp cloth for cleaning.

Do not use liquid or aerosol

4. Do not use this product near water.
5. Do not place this product on an unstable ca rt, stand or table.
serious damage to the product.

The product may fall, causing

6. Slots and openings on the cabinet and the back or bottom are provided for ventilation.
To ensure reliable operation of the product and to protect it from overheating, do not block or
cover these openings. The openings should never be blocked by placing the product on a
bed, sofa, rug or other similar surface. This product should never be placed near or over a
radiator or heat register. This product should not be placed in a built-in installation unless
proper ventilation is provided.
7. This product should be operated from the type of power source indicated on the marking
label. If you are not sure of the type of power available, consult your dealer or local power
company.
8. This product is equipped with a three-pronged plug, a plug having a third (grounding) pin.
This plug will only fit into a grounding-type power outlet. This is a safety feature. If you
are unable to insert the plug into the outlet, contact yourelectrician to replace your obsolete
outlet. Do not defeat the safety purpose of the grounding-type plug.
9. Do not allow anything to rest on the power cord.
will be walked on.

Do not locate this product where the cord

10. If an extension cord is used with this product, make sure that the total of the ampere ratings
on the products plugged into the extension cord do not exceed the extension cord ampere
rating. Also, make sure that the total of all products plugged into the wall outlet does not
exceed 15 amperes for 120V outlet and 7.5 amperes for 220 −240V outlet.
11. Never push objects of any kind into this product through cabinet slots as they may touch
dangerous voltage points or short out parts that could result in a risk of fire or electric shock.
Never spill liquid of any kind on the product.
12. Except as explained elsewhere in this manual, don't attempt to service this product yourself.
Opening and removing those covers that are marked "Do Not Remove" may expose you to
dangerous voltage points or other risks. Refer all servicing on those compartments to
service personnel.
13. The mains plug on this equipment must be used to disconnect mains power. Please
ensure that the socket outlet is installed near the equipment and shall be easily accessible.
14. Unplug this product from the wall outlet and refer servicing to qualified service personnel
under the following conditions:
A. When the power cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally when the operating instructions are followed.
Adjust only those controls that are covered by the operating instructions since
improper adjustment of other controls may result in damage and will often require
extensive work by a qualified technician to restore the product to normal operation.
E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinct change in performance, indicating a need for
service.

- iii -

Notice
1. Before use, be sure to read this manual.
reference when needed.

And keep it handy for

2. The contents of this manual may be changed without prior notice.
3. Reproduction, transfer, or transmission of the contents of this manual
without prior consent is strictly prohibited.
4. We are not liable for any damage resulting from the use of the
information contained herein, regardless of errors, omissions, or
misprints.
5. We are not liable for any problems resulting from the use of optional
products and consumable supplies other than the designated
products contained herein.
6. Do not handle, disassemble or repair the parts other than those
specified in this manual.
7. We are not liable for any damage caused by user's erroneous use of
the printer and inadequate environment.
8. Data residing in the printer is temporary. Therefore, all data will be
lost if power is lost. We are not liable for any damage or loss of
profits caused by data loss due to failures, repairs, inspections, etc.
9. Please contact us if there are any mistakes or ambiguities within this
manual.
10. If there are missing or incorrectly collated pages in this manual,
contact us to obtain a new manual.

Trademarks or registered trademarks of other companies and products
are included in this manual.

CE marking shows conformity to the following criteria and provisions:
Low Voltage Directive (73/23/EEC)/EN60950
EMC Directive (89/336/EEC)/EN55022 & EN50082-1

- iv -

SAFETY SIGNS
 must be strictly observed !
T
T

To prevent personal injury or property damage, the following shall be strictly
observed.
The degree of possible injury and damage due to incorrect use or improperly
following instructions is described below.

WARNING
CAUTION

Indicates a situation which, if not observed
and handled properly, could result in death
or serious injury.
Indicates a situation which, if not observed
and handled properly, could result in injury.

This is a mark to call attention to the reader.

-v-

WARNING
T

Never perform the following. If not avoided, these may cause damage
or trouble to the printer or cause the printer to overheat and release
smoke and cause burns or an electrical shock. If the printer is
damaged or is malfunctioning, be sure to turn the power off and remove
the power cord from the outlet, then consult our service personnel.
• Do not jolt or impact to the printer by stepping on, dropping or hitting
the printer.
• Do not place the printer in a poorly ventilated area, or shut off the air
vent of the printer.
• Do not place the printer where chemical reactions occur, such as in
laboratories or where air is mixed with salt or gas.
• Do not use a power voltage or frequency other than those specified.
• Do not plug/unplug the power cord or attach/detach the interface
cable by simply grabbing the power cord or interface cable. Do not
pull or carry the printer when the tension of the power cord or
interface cable is increased.
• Do not drop or put foreign matter such as clips and pins into the
printer. This may cause problems.
• Do not plug the power cord into an outlet with many loads.
• Do not spill drinks such as tea, coffee and juice on the printer or spray
insecticide on the printer. If drink or water is spilled, first be sure to
turn the power off and remove the power cord from the outlet, then
consult our service personnel.
• Do not disassemble or modify the printer.

Discard or safely store the plastic packing bag. This bag should be
kept away from children. If the bag is pulled over child’s head, it may
cause suffocation.

- vi -

General Precautions
1. Prior to operation, read the safety instructions carefully and observe them.
2. Be careful when moving or carrying the printer.
cause injury or property damage.

Dropping the printer may

3. Make sure if you open the top cover, it is opened all the way.
open, the cover could slam shut, possibly causing injury.

If only partially

4. When the cover is open, be careful of the corners of cover.
cause injury.

They could

5. Do not open the printer during printing.
6. When cleaning the surface of the printer case, do not use the cloth that is
soaked in thinner, trichloroethylene, benzine, ketone or similar chemicals.
7. Do not use the printer where there is a lot of oil, iron particles, or dust.
8. Operate the control panel properly. A careless, rough handling may cause
problems or malfunction. Do not use such sharp-edged tool as a ballpoint
for operation.
9. Before attaching the auto-cutter drive board, be sure to unplug the power cord
from the outlet.
10. Attaching the auto-cutter drive board must not be done immediately after use
of printer.
11.

Be careful not to damage the printer's drive pulley and belt.

12. Be careful of the edges of the plates so injury or property damage is possible.
13. If a problem occurs during printing, stop the printer immediately and unplug
the power cord from the outlet.

- vii -

Precautions When Installing the Printer

1. Prior to operation, read the safety instructions carefully and observe them.
2. Do not use or store the printer near fire, excessive moisture, in direct
sunlight, near an air conditioner or heater or other source of unusually high
or low temperature or humidity or excessive dust.
3. Do not place the printer where chemical reactions occur, such as in a
laboratory.
4. Do not place the printer where air is mixed with salt or gas.
5. The printer must sit on a firm, level surface where there is ample ventilation.
Never allow the printer's air vent to be blocked by a wall or other object.
6. Do not place anything on the top printer.
7. Do not place the printer near a radio or television, and do not use the same
wall outlet for the printer and radio or television. Radio or television
reception could be adversely affected.
8. Do not bundle the power cord when inserting the plug.
9. Grip the plug housing, not the cord, to unplug the power cord.
10. Make certain the interface cable is attached properly.
is not correct, this may cause internal damage.
11.

If polarity direction

Make certain the power is turned off before attaching/detaching the
interface cable.

12. Avoid lengthening the signal cable or attaching it to any noise-producing
device. If it is unavoidable, use the shielded cable or twisted pair for each
signal.

- viii -

Chapters in This Manual

Chapter 1

Setup
Describes the packed items after opening the carton as
well as the names and functions of parts.

Chapter 2

Control panel
Describes the necessary items for operations, such as
the control panel, printer settings and indications on the
LCD/LEDs.

Chapter 3

Paper and Ribbon
Describes the procedures for loading paper and ribbon
and includes notes on the use of paper and ribbons.

Chapter 4

Troubleshooting
Describes corrective actions when problems occur.

Chapter 5

Options
Describes the optional accessories for this printer.

Chapter 6

Specifications
Describes the basic specifications and commands for
this printer.

- ix -

Table of Contents
FCC Compliance Statement for American Users..................................i
EMI Compliance Statement for Canadian Users.................................. ii
Important Safety Instructions .............................................................. iii
Notice ................................................................................................. iv
Safety Signs ........................................................................................v
Warning .............................................................................................. vi
General Precautions.......................................................................... vii
Precautions When Installing the Printer ............................................ viii
Chapters in This Manual..................................................................... ix
Chapter 1
1.1
1.2
1.3
1.4
Chapter 2
2.1
2.2
2.3
2.4
2.5
2.6
Chapter 3
3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8

Setup .................................................................................. 1-1
Confirmation of Carton Contents ........................................... 1-2
Part Names and Functions.................................................... 1-3
Connection to Power............................................................. 1-7
Connection to a Computer .................................................... 1-8
Control Panel ....................................................................... 2-1
Control Panel ........................................................................ 2-2
LCD/LED Indications and Adjustment Controls ..................... 2-3
Normal Operating Mode ........................................................ 2-3
Printer Setup Mode ............................................................... 2-4
Self-Test Mode ...................................................................... 2-4
System Maintenance Mode ................................................... 2-5
Paper and Ribbon................................................................ 3-1
Kinds of Paper ...................................................................... 3-2
Specification of Label and Tag............................................... 3-2
Ribbon .................................................................................. 3-6
Paper Setting ........................................................................ 3-7
Ribbon Setting ...................................................................... 3-9
Print Head Offset Adjustments ............................................ 3-10
Ribbon Tension Adjustments............................................... 3-13
Paper Detector Adjustments (for CLP-6001 only)................ 3-14
3.8.1 Exterior view and part names................................... 3-14
3.8.2 How to operate adjustable sensor............................ 3-15

-x-

(continued)
Chapter 4
4.1

4.2
4.3
4.4
4.5
4.6
Chapter 5

Troubleshooting .................................................................. 4-1
Error Messages..................................................................... 4-2
4.1.1 Error descriptions and indications .............................. 4-2
4.1.2 Error indications and corrective actions...................... 4-4
Power Troubleshooting.......................................................... 4-7
Paper Feed Troubleshooting ................................................. 4-8
Ribbon Feed Troubleshooting ............................................... 4-9
Print Troubleshooting .......................................................... 4-10
Interface Troubleshooting.....................................................4-11
Options................................................................................. 5-1

Factory or Reseller (Dealer) Options:
5.1
Auto-Cutter Unit .................................................................... 5-2
5.2
Peeler Unit ............................................................................ 5-2
5.3
Adjustable Sensor (for CLP-6002 only) ................................. 5-2
User Options:
5.4
PCMCIA Memory Card.......................................................... 5-3
Chapter 6

Specifications ...................................................................... 6-1

6.1
Main Specifications ............................................................... 6-2
6.2
Interface................................................................................ 6-6
6.2.1 System configuration............................................................. 6-6
6.2.2 Specification of interface............................................ 6-7
6.2.3 RS-232C loopback test.............................................. 6-8
6.2.4 RS-232C protocol ...................................................... 6-9
6.2.5 Interface pin assignment...........................................6-11
6.3
Outline of Command System............................................... 6-13
6.4
Example of Connection to a Computer................................ 6-14
6.5
Tear-Off Function ................................................................ 6-15
6.5.1 Turning Tear ON/OFF .............................................. 6-15
6.5.2 Tear-off when printing .............................................. 6-15
6.5.3 Tear-off when feeding .............................................. 6-16
6.5.4 Tear-off and type of data .......................................... 6-17
6.5.5 Cut position adjustments.......................................... 6-17
6.5.6 When "fnnn" command is executed
while tear-off is OFF................................................. 6-18
6.5.7 Priority order ............................................................ 6-19

- xi -

- xii -

Chapter 1
Setup

1.1

Confirmation of Carton Contents ........................... 1-2

1.2

Part Names and Functions .................................... 1-3

1.3

Connection to Power ............................................. 1-7

1.4

Connection to a Computer..................................... 1-8

1-1

1.1 Confirmation of Carton Contents
CAUTION

Be careful when moving or carrying the printer and
when taking the printer out of the carton. The printer
may cause injury or property damage if dropped. Be
sure to grip the printer housing tightly when taking it
out of the carton. Do not grip the styro-foam to the
printer which may break, causing the printer to drop.

Check that all the following accessories are included with the printer in the carton.
• Power cord

1 pc

• Roll holder

1 pc

• Roll guide

1 pc

• Paper core

1 pc

• User's manual (this booklet)

1 copy

Note:

The empty carton and packing materials should be stored for future
shipping of the printer.

Roll holder
Power cord

Roll guide
Paper core

Printer

User’s manual

1-2

1.2 Part Names and Functions
FRONT VIEW

Control panel
The printer has two LED indicator lights and an LCD screen that displays
printer messages.
1) LEDs
One LED is the power indicator and the other is the error indicator.
2) LCD
Displays the current printer status, configuration settings, or an
error message.
3) Control keys
The Pause, Feed and Stop keys are arranged from left to right and
are used to facilitate printer operating. (For details, see Chapter 2
Control Panel.)
4) Cover hinges
The cover hinges are used to hold the cover as far as you have
opened it.

Hinge
LCD
LEDs

Control keys

1-3

INSIDE VIEW

Cover

Roll holder
Roll guide
Paper holder

Ribbon holder
Ribbon winder
Offset verification window
Open lever

1-4

Names and functions of each part
CAUTION • When opening the cover, open it all the way.
If only part way open, the cover could slam shut,
possibly causing injury.
• Be careful of the edge of the cover when the cover
is opened.
It may cause injury or property
damage.
• Be careful of the edges of the plates so injury or
property damage is possible.
1) Cover
Opens to allow loading of the paper and ribbon.
2) Ribbon holder
To attach the ribbon.

(See Chapter 3 Paper and Ribbon.)

3) Ribbon winder
To wind the ribbon.

(See Chapter 3 Paper and Ribbon.)

4) Roll holder
Holds the roll of paper.
5) Roll guide
Guides the roll paper to be set on the roll holder. The roll guide can be
adjusted in accordance with the width of the paper.
6) Paper holder
Holds the roll holder which is inserted in the paper core.
7) Open lever
To swing the print head out of the way when loading the paper or cleaning
the print head.
8) Offset verification window
Allows you to check the position of the print head which must be adjusted to
the thickness of the paper used. (See Chapter 3 Paper and Ribbon.)

1-5

SIDE VIEW

Interface connector
To connect the interface cable.

PCMCIA memory card cover
To protect the PCMCIA memory card from exposure to dust and foreign
matter. To install a PCMCIA memory card, first unhook this cover, then
slide it out.

Power switch
To turn on/off the power.

Power inlet
To connect the power cord.

Power inlet
Power
switch

Serial
interface
connector

Parallel
interface
connector

PCMCIA memory card cover

1-6

1.3 Connection to Power
CAUTION

Use an AC outlet that accepts a three-pronged plug.
Otherwise, static electricity may be generated and
there will be danger of electric shock.

Connect to an AC outlet as follows:
1

Check that the power switch on the printer is set to OFF.

Connect the connector of the power cord to the power inlet on the printer.

Insert the plug of the power cord in the AC outlet.

AC outlet

Power inlet
Power switch

1-7

1.4 Connection to a Computer
An interface cable is necessary for connecting the printer to a computer.
To connect them, proceed as follows:
1

Turn off both power switches of the printer and the computer.

Connect the connector of one end of the interface cable to the interface
connector at the lower side of the printer and secure it with screws.

Connect the connector of the other end of the interface cable to the interface
connector on the computer and secure it with screws.

To a computer

1-8

Chapter 2
Control Panel

2.1

Control Panel ...................................................... 2-2

2.2

LCD/LED Indications and Adjustment Controls ... 2-3

2.3

Normal Operating Mode ...................................... 2-3

2.4

Printer Setup Mode ............................................. 2-4

2.5

Self-Test Mode .................................................... 2-4

2.6

System Maintenance Mode................................. 2-5

2-1

2.1 Control Panel
The control panel on the front of the printer consists of three control keys
(Pause, Feed and Stop), two LED indicator lights (Power, Error) and a LCD
message screen. On the left side of the control panel there are three
adjustment controls (paper gap, black line and LCD contrast).
1

Exterior view
The exterior view of the control panel is shown below.

Power inlet
Power switch

LCD
LED power indicator
LED error indicator

Serial interface connector

Stop key
Feed key

Parallel interface connector

Pause key

Paper gap adjustment control
Black line adjustment control
LCD contrast adjustment control

2-2

2.2 LCD/LED Indications and Adjustment Controls
1

LCD
The eight-character LCD screen displays the
configuration settings, or an error message.

current printer status,

LEDs
Power:

The green LED power indicator goes on when the power is tuned ON.

Error:

The red LED error indicator goes on when an error occurs.

Adjustment controls
The three adjustment controls are used to adjust the paper gap (transparent
type) sensor sensitivity, black line (reflective type) sensor sensitivity, and LCD
contrast.

2.3 Normal Operating Mode
When the power is turned on, the printer enters normal operating mode.
The control keys function as follows:

Pause key
Temporarily pauses printing. "Pause" is displayed on the LCD screen.
If pressed during printing, printing will stop after the current label is printed.
Press the Pause key again to resume printing.

Feed key
Advance to the top of the next label. When using continuous paper, make
sure the Sensor selection is set to ContinuP or a Paper error will result.

Stop key
With this key, the operator can stop and cancel the current print job. Pressing
the Stop key during printing stops the printing immediately. Pressing the Stop
key again cancels the print job.

2-3

2.4 Printer Setup Mode
To enter the printer setup mode, press and hold down the Pause then press the
Feed key and release both keys. The functions of the control keys are described
below.
Changes to the printer configuration are stored in nonvolatile memory. This
guarantees that the printer configuration is maintained even after the power is
turned off.
[Functions]
Print mode selection, peeling sensor ON/OFF, auto-cutter ON/OFF, etc.

T
T
T

Pause key:

Selects the mode.

Feed key:

Selects the mode item.

Stop key:

Saves the selection contents and returns the printer to the
normal operating mode.

Mode item

Indication

2.5 Self-Test Mode
The printer enters the self-test mode when the Feed key is pressed and held down
while turning the printer on.
[Functions]
The printer performs the test print or enters the data dump mode (prints out the
communication data by ASCII code). The printer returns to the normal operating
mode when the power is turned off.

2-4

2.6 System Maintenance Mode
The printer enters the system maintenance mode when the Pause, Feed and Stop
keys are pressed and held down simultaneously while turning the printer on.
[Functions]
Holding down the Pause, Feed and Stop keys simultaneously for more than four
seconds after turning on the power allows the memory switches to be set to default
values (*).
The printer enters the communication parameter setting and paper gap and black
line sensor sensitivity adjusting mode.
The mode is selected with the Pause key and the mode item is selected with the
Feed key. Changing of the contents is executed as soon as they are displayed on
the screen.
Pressing the Stop key returns the printer to the normal operating mode.

T
T

Pause:

Mode selection

Feed key:

Item selection

Mode item

Indication

* Default values
RS-232C setting

Baud rate:

9600 bps

Data length
Print mode setting

Transfer

Optional functions

Peeling:

OFF

Auto-cutter: OFF
Tear-off:
Paper sensor setting

Edge

Model

Native ON

2-5

OFF

Voltage setting mode

In the voltage setting mode, operate the paper gap and black line adjustment
controls so that the voltages of both "PE" and "BL" displayed on the LCD screen
read 3.0 V−3.3 V.
Setting procedure:
1

Sets only the liner (glassine paper) that has been peeled off the label paper.

Sets the paper gap level to 3.0 V−3.3 V (paper gap comes first).

Sets the black line level to 3.0 V−3.3 V (then black line).

Note:

The order of steps 2 and 3 above may be reversed.

2-6

Chapter 3
Paper and Ribbon

3.1

Kinds of Paper .................................................... 3-2

3.2

Specification of Label and Tag............................. 3-2

3.3

Ribbon ................................................................ 3-6

3.4

Paper Setting ...................................................... 3-7

3.5

Ribbon Setting .................................................... 3-9

3.6

Print Head Offset Adjustments .......................... 3-10

3.7

Ribbon Tension Adjustments............................. 3-13

3.8

Paper Detector Adjustments ............................. 3-14
3.8.1 Exterior view and part names................... 3-14
3.8.2 How to operate adjustable sensor............ 3-15

3-1

3.1 Kinds of Paper
1

Kinds of paper
Direct-thermal or thermal-transfer printing paper is available. The paper
must be high-quality. Otherwise, print quality and long life of print head
will not be guaranteed.

Type of paper
• Label (continuous, die-cut, fanfold)
• Tag
• Ticket
The roll paper with inking surface either rolled inward or outward may be
used.

Size of paper
Paper width:

25.4 mm−118 mm (1 in−4.65 in)

Paper thickness:

0.063 mm−0.254 mm (0.0025 in−0.01 in)

Max. printing width:

104 mm (4.1 in)

Max. printing length:

406 mm (16 in)

Max. outer diameter of roll paper:

203 mm (8 in)

Paper core inner diameter
38 mm−76 mm (1.5 in−3 in)

3.2 Specification of Label and Tag
The position of a label or tags is detected by the printer's transparent-type
and reflective-type photosensors.
Transparent-type photosensor:

Detects paper gap between label and
tag notch.

Reflective-type photosensor:

Detects black line.

Specification of paper

For each dimension of paper gap between labels, tag (label) notch and black
line, see the figure. The black line must be aligned with the top edge of
each label.

3-2

Unit: mm (inch)
CLP-6001
Min. value

CLP-6002
Max. value

Min. value

Max. value

Label width

25.40 (1.0)

118.00 (4.65)

25.40 (1.0)

118.00 (4.65)

Liner width

25.40 (1.0)

118.00 (4.65)

25.40 (1.0)

118.00 (4.65)

Label left-side edge position

Label paper-gap length

2.54 (0.10)

2539.00 (99.96)

2.54 (0.10)

2539.00 (99.96)

Label length

12.70 (0.50)

2539.00 (99.96)

12.70 (0.50)

2539.00 (99.96)

Label pitch

12.70 (0.50)

2539.00 (99.96)

12.70 (0.50)

2539.00 (99.96)

Liner thickness

0.06 (0.0025)

0.125 (0.0049)

0.06 (0.0025)

0.125 (0.0049)

Paper thickness

0.06 (0.0025)

0.25 (0.01)

0.06 (0.0025)

0.25 (0.01)

Notch right-side edge position

3.6 (0.14)

60.8 (2.39)

8.3 (0.32)

Notch left-side edge position

Notch length

Black line right-side edge position

Black line left-side edge position

Black line width

Note:

57.2 (2.25)

2.54 (0.10)

17.80 (0.70)

2.54 (0.10)



15.00 (0.59)
0

15.00 (0.59)

51.5 (2.02)

3.18 (0.125)

17.80 (0.70)

3.18 (0.125)

• If paper has both label paper-gap and black-line, choose the paper-gap sensor.
• Fanfold uses the paper-gap sensor.

Size of paper

Label

Continuous paper

B
A

Notch detection

Black-line detection

E
D

I
N

Black-line (back)
OD value: 1.5 or
more
Ink containing
carbon

Printing
area

Use of paper-gap sensor

Use of black-line sensor

Direction of paper feed

Printing area

2.5mm

104.0mm

Left-side
margin

Printing area

Paper specification

3-3

(11.5mm)
Right-side
margin

11 (0.43)
4.7 (0.19)
17.80 (0.70)

1.5 (0.06)
17.80 (0.70)

Units for position and length
The print positions may be specified in either inch or metric system.
Switching between the two systems is accomplished through software.
The print positions can be freely designated within the maximum label size,
regardless of which system you use.

Inch system

Basic unit (point): 0.01 in (0.254 mm)
The position of each row address (in the direction of main scanning) and
column address (in the direction of subscanning) is designated in 0.01-inch
units. In the case of the 203 dpi head, if the print position changes by 1 point,
it will change by 2 dots.
1 point
100 point

=
=

0.01 in
1.00 in

2 dots

203 dots

Metric system

Basic unit (point): 0.1 mm
The position of each row address and column address is designated in
0.1-mm units. Since there is a slight difference between the main and
subscanning density and the point value, the nearest dot number to the
designated address is selected in one dot (0.125 mm) units.
1 point
100 point

=
=

0.1 mm
10.0 mm

1 dot
80 dots

The basic unit is common to all label format and system-level commands.
The label format commands are used to specify the position, length,
whole-screen offset, etc. The system-level commands are used to
specify the maximum paper length, home-position offset, etc.

3-4

Reference line and points
The reference line and points are described here. The position of 2.5
mm from the left edge of the paper is the reference line for paper.
Always the left bottom is the reference point for printing characters and
bar codes. The concept of this reference line and points are common to
such commands as ruled line and graphic.

Printing reference point
Printing reference point
2.5
Left edge of paper

Paper reference line
Printing reference point

Printing reference point
Direction of paper feed

3-5

3.3 Ribbon

Size of ribbon

Width of ribbon:

25.4 mm−114.3 mm (1 in−4.5 in)

The width of the ribbon for thermal-transfer printing is recommended to be the
±10% of the width of the paper .
The inner diameter of the ribbon core must not exceed 25.4 mm (1 in).
The ribbon with inking surface either rolled inward or outward may be used.
The maximum outer diameter of the roll ribbon is 74 mm (2.91 in).
A single roll of the ribbon (360 m) enables the printing of about two rolls of the
paper with outer diameter of 203 mm (8 in).

3-6

3.4 Paper Setting
CAUTION

Be careful of the edges of the plates so injury or
property damage is possible.

The printer is designed for easy loading of paper and ribbon.
cover, set the register paper as follows:

After opening the

1 Push down the open lever 1 to move the print head out of the way.
2 Push down the lever 3 to move the sensor arm 2 out of the way.
3 Attach the roll paper and roll guide 5 to the roll holder and position it in the
paper holder 6 . After installing the roll paper, adjust the roll guide 5 to the
width of the roll paper. The roll paper should be in its deepest position
(reference side).
4 Pull the moving paper guide 7 toward you to maintain the paper insertion
path.
5 Set the roll paper as shown in the figure.
6 Attach the left side of roll paper to the fixed paper guide 8 and let the moving
paper guide 7 slightly contact the other end of the roll so that the paper does
not skew.
7 Push down the sensor arm 2 until the lever hook is locked.
8 Align the paper with the positioning notch of the peeling-off plate 9 and then
press down the ribbon bearing flat 10 to close the print head. The open
lever hook will lock.
9 Close the cover.
10 Turn on the power to the printer. The LCD screen on the control panel will
display "On line." Press the Feed key. The paper will advance to the next
label and stop there.
(For encircled numbers, see figures on the next page.)

3-7

Roll paper

1
5

6
3

Roll paper

Reference side

1
3

7
8

9
Notch for alignment

3-8

3.5 Ribbon Setting
CAUTION

Be careful of the edges of the plates so injury or
property damage is possible.

After opening the cover, set the ribbon as follows:
1

Push down the open lever 1 to move the print head out of the way.

Insert the ribbon shaft 11 in the roll ribbon so that it is in its deepest position.
Then set it in the ribbon holder as shown in the figure.

Insert the ribbon shaft 12 in the paper core 13 so that it is in its deepest
position. Then set it in the ribbon winder as shown in the figure.

Adhere the top end of the ribbon to the paper core with adhesive tape. Turn
the ribbon winder in the direction ribbon winding to remove slackness and
wrinkles from the ribbon.

Press down the ribbon bearing flat 10 to close the print head.
The open lever hook will lock.

Close the cover.

Turn on the power to the printer. The LCD screen on the control panel will
display "On line." Press the Feed key. The paper will advance to the next
label and stop there.

Ribbon

Print head opened

Roll paper
Direction of ribbon winding

Ribbon

Completion of setting paper and ribbon

3-9

3.6 Print Head Offset Adjustments
CAUTION

Ensure the print head offset adjustments are made
properly according to the type of print media (thickness &
width). Incorrect adjustments can cause failure of the
print head.

The printer has already been factory set with labels 118 mm in width. However,
the print head offset adjustments may be needed depending on the width of the
paper and the paper quality. If the print quality is inferior because of the paper,
adjust it according to the following:
1

When print is unclear or blurred because of poor paper quality:
Adjust the offset between the print head and the platen by turning
the offset adjustment screw. The print head offset adjustments are
made by changing the inclination of the print head to the platen.
This has already been factory set, but the offset may need changing
if the print head was replaced or disassembled. Also, it may need
changing if a different type of paper was used. In those cases,
make adjustments according to the criteria below.
a) Standard paper, label paper (slick paper, craft paper, etc.),
and thermal paper
b) Thick paper (tag or other similar paper)

Offset adjustment screw (M3)

Offset verification window

3-10

The relationship between the offset adjustment screw and the print head
heating element is shown below:

a) Print head position for label
Offset adjustment screw
Offset verification window
a
Heating element

b) Print head position for tag
Offset adjustment
screw

Heating element

Offset verification window

When print darkness on the left and right sides of the label is not equal:
Adjustments may be needed if paper with different width is used. Print
darkness is affected by the amount of pressure on the print head so it
must be adjusted with the head pressure adjustment screw if necessary.
The pressure on the right side of the print head, viewed from the front
panel, is adjusted by turning the head pressure adjustment screw.
Turning the screw clockwise decreases the pressure, and turning the
screw counterclockwise increases the pressure.
The condition of the right side of the print head can be checked through
the upper frame window, which is located at the front of the printer
mechanism unit.

3-11

Adjustments
Normally, the pressure on the left and right sides of the print head has already
been adjusted to equal loads at the factory. The check marks are located
under the upper frame window.
Adjustments are needed in the following cases:
1) When print on the left side is too light:
Turn the head pressure adjustment screw clockwise.
2) When print on the right side is too light:
Turn the head pressure adjustment screw counterclockwise.
3) When paper of smaller width is used:
In this case, the contact between the print head and the platen becomes
large, so the stepping motor will have a heavy load or the print head may
scrape the platen. To avoid this, turn the head pressure adjustment screw
clockwise to decrease the pressure on the right side of the print head.
In addition, adjustments will be useful for avoiding wrinkling of the ribbon or
skewing of the paper.
For more information, contact our service
personnel.

Verification
window

Paper width

Right head
pressure

1 inch

0 kgf

2 inches

0.5 kgf

3 inches

1 kgf

4 inches

2.4 kgf

Upper frame window

Head pressure adjust-screw

Used for adjustments when
ribbon wrinkles or skews with
paper width of 4 inches
Factory setting

Note: These values are just for reference.

3-12

3.7 Ribbon Tension Adjustments
When the ribbon slips or wrinkles during printing, adjust the ribbon tension. The
printer has already been factory set with the ribbon width of 114 mm. When using
ribbon with a different width, adjust it according to the following procedure:
a)

Hold the ribbon roll with one hand so that it does not turn.

Slightly push the knob toward the ribbon roll with the other hand and rotate the
knob until the stopper comes to the desired position.

Gradually release the knob so that the stopper fits in the groove on the knob.

Set values to each ribbon width:
Ribbon width
Adjustment when ribbon slips
25.4 mm (1 in)
50.8 mm (2 in)
76.2 mm (3 in)
101.6 mm (4 in): factory setting

Ribbon winding
section
5
4
3
2
1

After printing, check for ribbon wrinkle or slipping.
according to the following procedure:

Ribbon feed
section
5
4
3
2
1

Tension
Mild

Strong

If it occurs, adjust it further

(1)

When the ribbon wrinkles, the tension on the ribbon winding section
should be increased.

(2)

When the ribbon slips, the tension on the ribbon feed section should be
decreased. If the problem is not resolved even when the tension on
the ribbon feed section is set to 3, the tension on the ribbon winding
section should be increased.

If ribbon problems are not resolved, consult our service personnel.
Ribbon feed section
Ribbon winding section

Variable knob

Mild
Strong

Strong
Mild

3-13

3.8 Paper Detector Adjustments (for CLP-6001 only)
3.8.1 Exterior view and part names

Adjust-knob

70.6

192.4

Guide rail upper

37.7

Mark (Yellow)

Exterior view and part names

3-14

3.8.2 How to operate adjustable sensor
(1)

Move the adjustable sensor unit to your required position to detect by turning
the adjust-knob. First measure the position to detect, then align the mark of
the measure on the guide rail upper with the sensor position mark (yellow) on
the upper sensor to set to the position to detect.
The sensor movable range is shown below.

(2)

Load the liner and close the guide rail upper and set voltage to 3V.
Note: For voltage setting, see the User’s Manual of the printer.

Left-side edge of paper
0 mm
118 mm (max. width of paper)

59 mm (sensor movable range

Sensor movable range

3-15

3-16

Chapter 4
Troubleshooting

4.1

Error Messages................................................... 4-2
4.1.1 Error descriptions and indications ............ 4-2
4.1.2 Error indications and corrective actions ... 4-4

4.2

Power Troubleshooting ....................................... 4-7

4.3

Paper Feed Troubleshooting ............................... 4-8

4.4

Ribbon Feed Troubleshooting ............................. 4-9

4.5

Print Troubleshooting ........................................ 4-10

4.6

Interface Troubleshooting.................................. 4-11

4-1

4.1 Error Messages
When there is a problem with the printer, a buzzer sounds, and the error lamp on
the control panel lights and an error message is displayed on the LCD screen.
Error descriptions and corrective actions are shown below.

4.1.1 Error descriptions and indications
Description

Indication

LED

Buzzer

Battery dead (for clock and backup RAM)

Battery

Lights

Sounds long

Low head temperature

ColdHead

Lights

Sounds long

Low PCB temperature

Cold PCB

Lights

Sounds long

Lights

Sounds long

Abnormal head resistance value
Error contents and head information
repeatedly displayed
Rank:
Rank of head resistance value
Average: Average of resistance values
(A/D reading value decimal
system)
Maximum: Max. value of resistance
Minimum: Min. value of resistance

Head Err
Rank ***
Ave.***
Max.***
Min.***

Communication error (receive buffer overrun)

OverFlow

Lights

Sounds long

Communication error (parity, framing)

S/I Err

Lights

Sounds long

Communication error (transmit buffer overflow)

HostBusy
T.D.Full

Blinks

Sounds short
3 times

Pause key pressed

Pause

Pause command reception (remote control)

Pause

Head overheat

OverHeat
Cooling

Stop key pressed

−−
−−

Blinks

Sounds short
3 times

Stop

−−

Sounds short
3 times

Stop command reception (remote control)

Cancel

−−

Mechanism head open

HeadOpen

Lights

Sounds short
3 times

Paper end (no paper left)

PaperEnd

Lights

Sounds short
3 times

4-2

−−

Description
Paper out (paper position can't be detected)

Indication
PaperErr

LED
Lights

Sounds short
3 times

Error contents and sensor information
repeatedly displayed
M command: Sets length for detection
miss checking with system
command M

M CMND

Maximum:

Max. value of sensor
reading voltage

Max*.**V

Minimum:

Min. value of sensor
reading voltage

Min*.**V

Buzzer

Ribbon end

RibonOut

Lights

Sounds short
3 times

PCB overheat
(PCB or sensor abnormality)

OverHeat

Lights

Sounds short
3 times

Fan stop

Blinks

Sounds short
3 times

Option board abnormality

OP Err

Lights

Sounds short
3 times

Auto-cutter abnormality
(such as poor engagement)

Cut Err

Lights

Sounds short
3 times

ROM checksum error

ROM Err

Lights

Sounds long

RAM checksum error

RAM Err

Lights

Sounds long

4-3

4.1.2 Error indications and corrective actions
Indication
Battery

Description
Battery dead

Corrective actions
Automatically returned after displaying the error
for a certain time.
Change the lithium battery (CR2032).
Note: Contact our service personnel to
replace the battery.
If the battery runs down, the realtime clock will
stop and the contents of the memory switch will
be lost.

ColdHead

Low head temperature

Automatically returned after displaying the error
for a certain time.
Raise the temperature around the printer.
Print density becomes low and print quality
becomes inferior when the head temperature
is low.

Cold PCB

Low PCB temperature

Head Err

Abnormal head
resistance value

Check the contents and clear with the Stop key.
Replace the print head.
Print quality is affected at the section where the
head resistance value is abnormal.

OverFlow

S/I Err

Communication error
(receive buffer
overrun)

Check the contents and clear with the Stop key.

Communication error
(parity, framing)

Check the contents and clear with the Stop key.

Correct the communication control system or
communication cable failure.

Correct the communication parameter or
communication cable failure.
HostBusy
T.D.Full

Communication error
(transmit buffer
overflow)

Automatically returned if the computer receives
data and the buffer becomes empty.

Pause

Pause key pressed

Press the Pause key once again to resume
printing.
If the Stop key is pressed, the stored printing
contents will be lost and "on line" will turn on.

Pause

Pause command
reception
(communication
control)

Same as above.

4-4

Indication

Description

Corrective actions

OverHeat
Cooling

Head overheat

Wait until the head temperature goes down.
When the temperature becomes low, the
remaining printing resumes.

Stop

Stop key pressed

Enters a pause after displaying the stop by the
Stop key.
If the Pause key is pressed, the printing will
resume.
If the Stop key is pressed again, the stored
printing contents will be lost and "on line" will
turn on.

Cancel

Stop command
reception
(communication
control)

Displays the stop by the stop command,
discards the stored printing contents, and
enters a pause.
If the Pause key is pressed, "on line" will turn
on.

HeadOpen

Mechanism head
open

Close the mechanism head.

PaperEnd

Paper end (no paper
left)

Install the paper.

PaperErr

Paper out (paper
position can't be
detected)

Check the contents and clear with the Stop
key.
Correct the faulty setting of the paper detection
(paper gap, black line, continuous paper).
Correct the faulty parameter for paper (max.
length, continuous paper).
Adjust the sensor or change for the paper that
accepts the paper position detection.
Specify the length for detection miss checking
with the M command.
When the paper position can't be detected
during paper feeding by the specified length, it
is judged error. Generally specify the length
about three times the label length.
In case of the continuous paper, specify the
label length with the C c ommand.
Difference between the maximum and
minimum values of the sensor reading voltage
must be 0.8 V or more.
Sensor adjustments and paper characteristic
verification (voltage verification) can be
performed with the Maintenance mode.

4-5

Indication
RibonOut

Description
Ribbon end

Corrective actions
Check the contents and clear with the Stop
key.
Install the ribbon.
Check that the ribbon winds fully.
Correct the faulty setting of the print mode
(direct-thermal or thermal-transfer).

OverHeat

PCB overheat

Turn off the power and reset the printer.
If this recurs, contact our service personnel.

Fan stop

Check for the fan stop caused by the problems
such as foreign matter entered in the air vent.
Automatically returned if the fan turns again.
If disassembling is needed to remove foreign
matter or the problem can't be identified,
contact our service personnel.

OP Err

Option board
abnormality

Turn off the power and reset the printer.
If this recurs, contact our service personnel.

Cut Err

Auto-cutter
abnormality (such as
poor engagement)

Check the contents and clear with the Stop
key.
If this can't be cleared, turn off the power and
remove foreign matter from the auto-cutter.
If this recurs, contact our service personnel.

ROM Err

ROM checksum error

Turn off the power and reset the printer.
If this recurs, contact our service personnel.

RAM Err

RAM checksum error

Turn off the power and reset the printer.
If this recurs, contact our service personnel.

−−

System error (such as
timer or CPU
malfunction)

First protect the system, then reset the printer.

4-6

4.2 Power Troubleshooting
Problem
No power even
with power switch
turned ON.

Cause and remedy
• Power cord is not
properly connected to the
outlet.

→

Turn off the power switch and
properly reconnect the power
cord to the outlet.

• Power cord is not
properly connected to the
power inlet.

→

Turn off the power switch and
properly reconnect the power
cord to the power inlet.

• Input voltage is not
correct; input voltage is
greater or less than the
rated voltage.

→

Set input voltage within the rated
voltage (puncture voltage may
occur. Contact our service
personnel).

• Correct RS-232C cable is
not used.

→

Turn off the power switch and
unplug the interface cable.
Check that power turns on by
turning the power switch to ON
and then use the correct
RS-232C cable.

4-7

4.3 Paper Feed Troubleshooting
Problem
Paper doesn't
feed.
Paper skews.

Paper doesn't
align with the print
position.

Cause and remedy
• Wrong paper path.

→

Use correct path.

• Mechanism head is open.

→

Close the mechanism head.

• Paper end is not in
contact with the paper
guide.

→

Slightly push the paper guide
against the paper end.

• Roll guide is not in
contact with the roll
paper.

→

Slightly push the roll guide
against the roll paper.

• Head pressure is not
correct.

→

Adjust it with the offset adjustment
screw according to the paper
width.

• Setting mode is not
correct.

→

Check whether the setting mode
is for paper gap or black line
sensor and if it is not, change it as
necessary.

• Paper gap (black line)
sensor adjustment failure.

→

Adjust the voltage of the paper
gap and black line sensor from
the voltage setting in the system
maintenance mode.

• Transfer data is abnormal.

→

If the contents of the transfer data
are incorrect, set them properly
again.

4-8

4.4 Ribbon Feed Troubleshooting
Problem
Ribbon doesn't
wind.

Ribbon wrinkles.

Cause and remedy
• Print mode is set to
direct-thermal printing.

→

Change to the thermal-transfer
printing.

• Wrong ribbon path.

→

Use correct path.

• Ribbon wind direction is
reversed.

→

Set it properly.

• Ribbon wind tension is
not correct.

→

Set it properly.

• Tension of ribbon holder
and ribbon winder is not
correct.

→

Set it properly.

• Print density (heating
factor) is not correct.

→

Correct the parameter of the Hnn
command with the printing
contents definition mode.

• Angle of ribbon guide bar
is not correct.

→

Contact our service personnel to
adjust the ribbon guide bar.

Note: If narrow paper is used, the ribbon may wrinkle. Decrease
the right head pressure by turning the offset adjustment screw to
prevent ribbon from wrinkling.

4-9

4.5 Print Troubleshooting
Problem
Printing doesn't
start.

Cause and remedy
• Power to the printer is off.

→

• Printer is not properly
connected to computer.

Turn the power switch to ON.
If power still doesn't turn on,
follow steps in Section 4.2
Power Troubleshooting.

→

• Printer setting is not
correct.

Turn the power switch to OFF and
connect it properly.

→

Correct the printer setting.

Missing lines.

• Print head connector
connection failure.

→

If the print head connector is not
properly connected, insert it
correctly.

Dropouts.

• Print head is dirty.

→

Check the print head
heat-generation body for dirt. If
it's dirty, wipe the surface of the
print head heat-generation body
with a soft cloth soaked in
ethylalcohol etc.

• Platen roller is dirty.

→

Remove dirt or label or tape
scraps stuck to the platen roller.

Note: If those can't be removed,
contact our service personnel for
maintenance.
Print is too light or
dark.

• Ink ribbon and paper are
not the recommended
type.

• Paper quality doesn't
match the print head
offset.
• Paper width doesn't
match the print head
offset.
• Printer setting mode is
not correct.

• Setting of printing energy
level is not correct.
Other printing
abnormalities

→

Change to the recommended
type after checking the ink
ribbon and paper maker and
identification number.

→

Adjust the offset. See Section
3.6 Print head offset adjustments.

→

Adjust the offset. See Section
3.6 Print head offset adjustments.

→

Check whether the setting mode
is for direct-thermal or
thermal-transfer printing and if it is
not, change it as necessary.

→

Check the setting value of printing
energy level and adjust it as
necessary.

• Check the error message on the control panel and correct it
according to the descriptions on Section 2) Errors and corrective
actions, 4.1 Error Messages.

4-10

4.6 Interface Troubleshooting
Problem

Cause and remedy

Printer doesn't
print.

The following are the probable causes:

Print disordered.

• Interface cable is not
properly connected.

→

Check that the interface cable
is connected properly.

Error message is
displayed and
printer doesn't
print.

• Interface cable is not the
standard type.

→

Replace it.

• Communication
parameter setting is not
correct.

→

Set the system maintenance
mode from the control panel and
check/correct the communication
parameter value.

4-11

4-12

Chapter 5
Options

Factory or reseller (dealer) options:
5.1

Auto-Cutter Unit .................................................. 5-2

5.2

Peeler Unit .......................................................... 5-2

5.3

Adjustable Sensor (for CLP-6002 only) ............... 5-2

User options:
5.4

PCMCIA Memory Card........................................ 5-3

5-1

5.1 Auto-Cutter Unit
The auto-cutter unit that has been installed on the printer will be available.
See the operation manual of the auto-cutter for details.

Specifications

• Cutting method:

Circular cutter

• Max. thickness of cut paper:

0.01 in (0.254 mm)

• Min. length of cut paper:

1 in (25.4 mm)

5.2 Peeler Unit
The peeler unit that has been installed on the printer will be available.
See the operation manual of the peeler unit for details.

Specifications

• Width of paper:

1−4.65 in (25.4−118 mm)

• Max. diameter for roll paper:

8 in (203 mm)

• Inner diameter for roll paper:

3 in (76 mm) or more

• Min. length of label:

1 in (25.4 mm)

• Thickness of paper:

0.0067 in (0.17 mm), max.

• Thickness of mount:

0.0027 in (0.07 mm), max.

• Unusable paper:

Special paper (Whitepet, etc.) or too
flexible paper causing jams

5.3 Adjustable Sensor (for CLP-6002 only)
The adjustable sensor that has been installed on the printer will be available.
See the operation manual of the adjustable sensor for details.

Specifications

• The basic specifications of the adjustable sensor are in accordance with

those of paper
• Adjustable sensor travel: 59 mm (2.3 in) from the left edge of the paper

(reference line of setting paper). When the adjustable sensor is travelled to
the left edge, the black line sensor cannot detect the position of 2 mm (0.078 in)
from the left edge of the paper.

5-2

5.4 PCMCIA Memory Card
The PCMCIA memory card is used to:
1

Store print format files.
loaded.

Store graphic data. For example, graphic data such as a corporate logo can
be stored and recalled from the PCMCIA memory card and printed.

Store downloaded HP Soft fonts.

Installation

Turn off the power to the printer.

Remove the PCMCIA memory card cover at the bottom of the printer (see
figure).

Insert the memory card.

Replace the PCMCIA memory card cover.

Notes:

Data in the field register area can be stored and

• Before use, carefully read and understand the instructions regarding

the PCMCIA memory card.
• Never try to insert or remove the PCMCIA memory card before the

power to the printer is turned off.
• Always close the PCMCIA memory card cover to keep out foreign

matter.
• If the PCMCIA memory card write failure occurs, check it with the

test command (STX.w).

5-3

5-4

Chapter 6
Specifications

6.1

Main Specifications ............................................. 6-2

6.2

Interface.............................................................. 6-6
6.2.1 System configuration ............................... 6-6
6.2.2 Specification of interface.......................... 6-7
6.2.3 RS-232C loopback test............................ 6-8
6.2.4 RS-232C protocol .................................... 6-9
6.2.5 Interface pin assignment........................ 6-11

6.3

Outline of Command System ............................ 6-13

6.4

Example of Connection to a Computer.............. 6-14

6.5

Tear-Off Function .............................................. 6-15
6.5.1 Turning Tear ON/OFF ............................ 6-15
6.5.2 Tear-off when printing ............................ 6-15
6.5.3 Tear-off when feeding ............................ 6-16
6.5.4 Tear-off and type of data ........................ 6-17
6.5.5 Cut position adjustments........................ 6-17
6.5.6 When "fnnn" command is
executed while tear-off is OFF ............... 6-18
6.5.7 Priority order .......................................... 6-19

6-1

6.1 Main Specifications
Item
Printing

Print speed

Description
• Direct-thermal or thermal-transfer printing
• 203 dpi (8 dots/mm) print head
(Main scanning line density:
(Subscanning line density:

8 dots/mm)
8 lines/mm)

• Max. print width:

4.1 in (104 mm)

• Max. paper width:

4.65 in (118 mm)

• Max. print length:

32 in (812 mm)

• 2−7 inches/second in one-inch units (for CLP-6001)
• 2−6 inches/second in one-inch units (for CLP-6002)

Print mode

Bar code generator

• Batch mode:

Performs normal printing (single or multi sheets)

• Peel mode:

Prints and peels label from mount

• Cut mode:

Prints and cuts by the specified number of sheets

• Tear-off mode:

Cuts paper and feeds back to the print starting
position

One-dimensional bar code:
• Code 3 of 9

• POSTNET

• Interleaved 2 of 5

• UCC/EAN128 (for K-MART)

• UCC/EAN128

• Telepen

• UCC/EAN128 Random Weight

• EAN-13 (JAN-13)

• Code 128

• HIBC (Modulus 43-used code 3 of 9)

• Codabar (NW-7)

• Int 2 of 5 (Modulus 10-used Inter
leaved 2 of 5)

• EAN-8 (JAN-8)

• UPC-E

• UPC-A

• CASE CODE

• Plessey

• UPC2DIG ADD

• Code 93

• FIM

• UPC5DIG ADD

Two-dimensional bar code:
• UPS Maxi Code

• PDF-417

6-2

Item
Standard fonts

Description
• Font No. 0−6 (fixed pitch, alphanumeric)
• Font No. 7−8:

OCR-A, OCR-B

• Font No. 9: CG Triumvirate smooth font;
18 pt, 24 pt, 30 pt, 36 pt, and 48 pt

6 pt, 8 pt, 10 pt, 12 pt, 14 pt,

Character set is in accordance with code page 850
Media sensors

• Transparent type sensor:
Detects paper gap between labels, tag notch and paper end
• Reflective type sensor:
Detects black line on back of paper and paper end
• Position of top edge of paper (paper home -position) adjustable with
software
• Ribbon end sensor:
Detects ribbon absence or end (holder revolution)
• Label peeling sensor (optional)

Paper

• Type of paper:

Roll, label
(continuous, die-cut, fanfold, tag or ticket)

• Kinds of paper:

Direct-thermal paper, thermal-transfer paper

• Max. paper width:

4.65 in (118 mm)

• Min. paper width:

1 in (25.4 mm)

• Max. print length:

32 in (812 mm)

• Min. print length:

0.500 in (12.7 mm)

• Max. paper thickness:

0.01 in (0.254 mm)

• Min. paper thickness:

0.0025 in (0.063 mm)

• Roll paper diam.:

max. outer diam.: 8 in (203 mm)
paper core: 1.5−3 in (38−76 mm)

• Print density adjustable with software
Ribbon

• Width:

1−4.5 in (25.4−114 mm) adjustable

• Length:

1181 feet (360 m), max.

• Max. outer diam.:

2.91 in (74 mm)

• Paper core inner diam.:

1 in (25.4 mm) ± 0.01 in (0.254 mm)

6-3

Item

Description

Communication
interface

• RS-232C (standard)

Indications, keys and
switches

• LEDs:

Power and error

• LCD:

Displays printer status, error contents,
mode switch contents, etc

• Control panel keys:

Pause, Feed and Stop

• Mode switch:

For parameter setting for switching
between direct-thermal and thermaltransfer, communication, etc.

• Centronics (standard)

• Head up detection switch
• Power switch
Options

By factory or reseller (dealer):
• Auto-cutter unit

• Peeler unit

• Adjustable sensor (for CLP-6002 only)
By user:
• Flash memory card
Appearance and
weight

Power

• Height:

10.2 in (260 mm)

• Width:

10.2 in (260 mm)

• Depth:

16.9 in (430 mm)

• Weight:

24.2 lbs (11.0 kg)

• Input voltage 120V:

−10%+6%, 2.5A, 60Hz (U.S.A., Canada)

• Input voltage 220−240V: −10%+6%, 1.2A, 50/60Hz (Europe)
Standards

120V:

UL1950

CSA: No. 950

220−240V:

EN60950, EN55022 Class A, EN50082-1, IEC801-2,
IEC801-3, IEC801-4

6-4

FCC: Class A

Item
Environment

Description
• Operating conditions:
Temperature:
Humidity:

5−35°C (41−95°F)
30−80% (noncondensing)

• Storage:
Temperature:
Humidity:

-20−60°C (-4−140°F)
5−85%

• Ventilation:
Convective circulation.
(to prevent fire)

Air vent must be away from wall etc

• Dust:
Free from conductive or corrosive matter

6-5

6.2 Interface
6.2.1 System configuration
The printer is connected to a computer and prints labels according to the command
from the computer.
Two methods of interface with a computer are as follows:
(1) Serial interface:

RS-232C (standard)
Computer
RS-232C interface

RS-232C interface
Printer

(2) Parallel interface:

Centronics (standard)
Computer
Centronics interface

Centronics interface
Printer

6-6

6.2.2 Specification of interface
(1) Serial interface
Method

Asynchronous serial interface
RS-232C

Connector

DSUB 25-pin

Protocol control

XON/XOFF and CTS/DTR

Receive buffer

32K bytes
Receiving data stops when the remaining buffer reaches 2K
bytes and resumes when the remaining buffer reaches 4K bytes

Baud rate

300, 600, 1200, 2400, 4800, 9600, 19200, 38400 bps

Bit length

7- or 8-bit

Stop bit

Fixed
When printer receives data, stop bit is fixed at 1, and when
printer transmits data, stop bit is fixed at 2. But computer can
transmit and receive data, regardless of stop bit at 1 or 2

Parity

(2) Parallel interface
Method

8-bit parallel

Connector

36-pin unphenol type

Synchronous
system

Strobe pulse

Handshaking

ACKNLG and BUSY signals

Signal level

TTL

6-7

6.2.3 RS-232C loopback test
After connector wiring as shown in the figure, the test mode is turned on.
The printer will receive data that has been transmitted by printer itself and the
test of receiving and transmitting data will be performed.
RS-232C test

Fig.

Loopback test

6-8

6.2.4 RS-232C protocol
(1)

X-ON/X-OFF system (see the figure)
This is a control system in which the data transmission request
signal (X-ON (11H) code) and the data transmission stop request
signal (X-OFF (13H) code) are output.

Requirements of output of X-ON code:
• When the power is switched to ON.
• When the remaining buffer is 2K bytes or less, the X-OFF is

output, and the remaining buffer is 4K bytes or more.

Requirements of output of X-OFF code:
• When printer error occurs.
• When the remaining buffer is 2K bytes or less.
Receive buffer = 32K bytes
4K bytes
2K bytes
Receiving data

X-ON code output

Note:

X-OFF code output

Even if each code is ready for output, the same code cannot be
transmitted twice successively (except when the power is turned on
or the printer is reset from the control panel).
Fig.

Buffer in use

6-9

(2)

Ready/Busy system (see the figure)
This is a control system in which the DTR signal is output at Ready
(High)/Busy(Low) level.

Requirements of DTR "High":
• When the printer is "on line."
• When the remaining buffer is less than 2K bytes.

However, when the remaining buffer of less than 2K bytes is
detected, the printer keeps a "Low" level until the remaining
buffer is 4K bytes or more.
• When printer alarms such as the printer switched to "off line"

occur.

6-10

6.2.5 Interface pin assignment
Serial and parallel interface pin assignment tables are shown below.

Serial interface pin assignment table
Pin No.

Signal

Input/Output
−

Description

F.GND

TXD

Output

RS-232C output data

RXD

Input

RS-232C input data

RTS

−

CTS

Input

−

No connection

S.GND

−

Signal ground

−

No connection

−

No connection

−

No connection

−

No connection

−

No connection

S.GND

−

Signal ground

+5VDC

−

+5 V (max. load 100 mA)

−

No connection

−

No connection

−

No connection

−

No connection

−

No connection

DTR

−

No connection

−

No connection

−

No connection

−

No connection

−

No connection

Output

6-11

Frame ground

RS-232C (pull up to +5V with 2 KΩ]
RS-232C data transmission on
computer permitted

RS-232C data transmission (busy) on
printer permitted

Parallel interface pin assignment table
Pin No.

Signal

Input/Output

Description

STROBE

Input

Strobe signal for reading 8-bit data

2−9

DATA1-8

Input

8-bit parallel signal

ACKNLG

Output

8-bit data request signal

BUSY

Output

Signal specifying printer busy

PERROR

Output

Signal specifying paper absence

SELECT

Output

Signal specifying printer "on line"
(printing) or "off line" (pause)

AUTOFD

Input

−

No use

S.GND

−

Signal ground

FGND

−

Frame ground

P.L.H

Output

19−30

GND

−

INIT

Input

FAULT

33−35
36

NC
SELECTIN

Output
−
Input

6-12

Invalidness (ignorance)

Signal specifying peripheral logic high
(pull up to +5V with 2 KΩ]
Ground for twisted pair return
Printer reset
Signal specifying printer error
No use
Invalidness (ignorance)

6.3 Outline of Command System
For details about command system, see the Command Reference separately
available.
Commands for this printer consist of a string of ASCII code and end with "CR"
(decimal: 13, hex: 0D). Generally, commands are classified into two types,
system-level commands and label format commands.
System-level commands are used for system-level operations such as printer
status output, sensor selection and memory card maintenance. On the
other hand, label format commands are used for definition of printing contents
such as character data, bar code data, print speed, and print density.
System-level commands start with ASCII "SOH" ($01) or "STX" ($02).
Commands which start with "SOH" are required for realtime execution.
When received, they are executed immediately even during printing.
Commands which start with "STX" enter the buffer area once and then are
executed in the order of data reception.
Label format commands end with "CR", following the system-level
commands' "STX" + "L."
System-level commands

Commands that start with "SOH":

start with ASCII "SOH" ($01) or
"STX" ($02).

Executed immediately after receiving data
(e.g. stop of printing, output of printer status, etc.)
Commands that start with "STX":
Executed in the order of data input to the receive
buffer
(e.g. switching of sensor, memory card maintenance,
etc.)

"STX"

"L"

↓

↑

"E" (with print)

"X" (without print)
Label format commands

Print parameter control

end with "CR"

Character data definition commands
Bar code definition commands
Graphic commands
Other commands

6-13

6.4 Example of Connection to a Computer
When RS-232C is used:
IBM PC compatible
Communication control:

XON/XOFF or CTS/DTR

6-14

6.5 Tear-Off Function
The tear-off function eliminates the waste of labels when tearing manually.
It allows the paper to automatically advance to the tear position after printing.
When this function is turned on, the printer checks for print request for 0.5
second after printing and if no print request is made, the printer feeds paper to
the manual tear position. The printer will feed back paper to the print start
position when the next print job is sent.
If data is transmitted continuously from the computer, the tear-off function will
be suppressed to increase throughput.

6.5.1 Turning Tear ON/OFF
Tear can be turned to ON or OFF from the control panel.

Default is OFF.

Indications on the control panel are as follows:
LCD
Tear-off invalid

Tear-off valid

"Tear OFF"

"Tear ON"

6.5.2 Tear-off when printing
The tear-off will start if no print data is transmitted for 0.5 second after printing.
If the next data is transmitted before starting tear-off, the printer will start next
printing without tear-off.
Also, the tear-off is only performed for the final label of each batch processing.
(The tear-off is not performed until the specified number of print sheets is
completed.)

6-15

• Paper is fed to the tear position
Paper position sensor
Print head

Platen
Peeling (manual tearing)

Tear-off will start if no data is sent
for 0.5 second after printing

Paper is fed to the position where
manual tearing is possible

• When manual tearing is needed, tear the label at this time.
• Performs next label printing.

When next print data is transmitted from the computer, the printer feeds back
paper to the previous print completed position and resumes printing.
Paper is fed back to the previous
print completed position and printing
resumes

6.5.3 Tear-off when feeding
• If no print data is transmitted for 0.5 second after feeding, the tear-off will

start. If the Feed key is pressed again before starting tear-off, the printer
will feed paper without tear-off.
• Paper is fed to the tear position.
• When manual tearing is needed, tear the label at this time.
• Performs next feeding or label printing.

If the Feed key is pressed or next print data is transmitted from the computer,
the printer feeds back the paper to the previous print completed position and
resumes feeding or printing.

6-16

6.5.4 Tear-off and type of data
When the tear-off is valid, the printer monitors the print data for 0.5 second
during or after printing. If print data is transm itted within 0.5 second during or
after printing, the printer will start next printing without tear-off. (When data is
received during printing, the time of monitoring 0.5 second is not inserted.)
The commands for this printer are mainly classified into the immediately
execution commands starting with "SOH" and the sequentially execution
commands starting with "STX."
In the tear-off function, only the
sequentially execution commands related to print processing contents are
monitored but the immediately execution commands are not monitored.
Therefore, even if the printer status or the remaining number of print sheets
is read out by using the immediately execution commands during printing,
the tear-off will be performed after printing. On the other hand, if the
sequentially execution commands are used during printing or within 0.5
second after printing to transmit print-related data, the printer will start next
printing without tear-off. (For details, see the Command Reference.)

6.5.5 Cut position adjustments
• The cut position can be set with the "fnnn" of the system-level

commands. When the tear-off function is turned on, the following
initialization value is set in the printer.
Initialization value:

fnnn = f733 (73.3 mm)

The values higher or lower will increase or decrease the amount of feed
in the tear-off.

Onnnn: Paper position setting
Paper position sensor

fnnn:

Feed position setting

Print head

fnnn <= Onnnn
Feed or back-feed is not
performed

Tear bar
Onnnn
fnnn

fnnn > Onnnn
Feed or back-feed is
performed

Tear off

6-17

• Initialization parameter values

Initialization values for print or tear position are described below by each
operating mode.
In Native ON

Unit:

mm (inch)

Normal
print

Auto-cutter

Peeling

Tear-off

Minimum
value

Print position
(Onnnn, form offset)

55.9(2.2)



12.7(0.5)

Tear position
(fnnn, feed offset)

55.9(2.2)

86.3(3.40)

68.5(2.7)

73.5(2.9)

12.7(0.5)

If values lower than the minimum value are set, the initialization value will be
set.

In Native OFF

Unit:

mm (inch)

Normal
print

Auto-ı cutter

Peeling

Tear-off

Minimum
value

Print position
(Onnnn, form offset)

27.9(1.1)



12.7(0.5)

Tear position
(fnnn, feed offset)

27.9(1.1)

58.3(2.3)

37.0(1.46)

42.1(1.66)

12.7(0.5)

If values lower than the minimum value are set, the initialization value will be set.

6.5.6 When "fnnn" command is executed while tear-off is OFF
Even with the tear-off OFF, the paper will be fed to the "fnnn"-specified position
after printing if an "fnnn > Onnnn" value is set by using the "fnnn" command.
This function can be used in such cases as another device is incorporated in the
printer.
When operating with the FARGO, the following is different from those in the
tear-off ON:
• The paper is fed immediately after printing, whereas, in the tear-off ON the

paper is fed when no data is transmitted for 0.5 second after printing.
However, if the next print data is transmitted during printing, the printer will
start printing without feed or back-feed.

6-18

6.5.7 Priority order
The following three functions (optional) cannot be performed simultaneously.
If commands for those three functions are received simultaneously, they will be
executed in the following order of priority:
1st:

Auto-cutting

2nd:

Peeling

3rd:

Tear-off

6-19

6-20

Citizen America Corporation
831 S. Douglas Street, Suite 121
El Segundo, CA 90245
(310) 643-9825
U.S.A.
Citizen Systems Europe Ltd.
Mettinger Strasse 11
73728 Esslingen
Germany
337 Bath Road, Slough
Berkshire, SL1 5PR
United Kingdom
JE99317-10
(70903743)

Printed in Japan

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Citizen Systems Clp 6001 Users Manual

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