Clad Innovations HAVEN Air Quality Sensor User Manual haven welcome guide v4
Clad Innovations LTD. Air Quality Sensor haven welcome guide v4
User Manual
Haven
Installation
Managed by professionals.
3 step professional
installation
What’s included
Thank you for
welcoming Haven
into your home.
This guide will take
you through what
to expect during
installation and
how to interact with
your air quality data.
Have any questions or concerns
regarding your Haven or air quality?
Get in touch at support@tzoa.com
STEP 1
First, your installer will need
access to your HVAC system
to install Haven in your return
air duct.
STEP 2
Provide your preferred WiFi
network credentials to your
installer so that they can
provision Haven.
STEP 3
Help the installer ne-tune
your Haven by contributing
environmental factors that
exist in your home.
This will customize the recommenda-
tions you receive for improving your air
quality. These will also be editable in the
Haven Home app after installation.
NOTE: Your WiFi information is only used
for installation purposes and will not be
stored anywhere on the installer’s mobile
device or in the TZOA cloud.
Gaskets
Self-tapping
screws
Probe
Mounting
plate
Hole templates
Troubleshooting
GREEN FLASHING: Connected to
WiFi network but cannot connect to
the Cloud. Check if home’s WiFi
network rewall is blocking Haven’s
access to Cloud.
Example: I have a cat!
GREEN: Functioning & transmitting
telemetry to the Cloud. LED will
ash aqua when it sends data to the
Cloud (minimum every 60 seconds).
Haven is meant
to be installed by a
trusted HVAC service
technician. Please do
not attempt to install
Haven without a
professional to lead
the installation.
Your installer will refer to the TZOA
Installer App during installation to
provision the WiFi and connect Haven
to the Cloud.
PRODUCT DESCRIPTION
Haven is an indoor air quality monitoring device designed to be
used as a stand-alone device in residential and commercial HVAC
systems. It measures the physical properties and composition of
the airstream using particulate and gas phase sensors including an
optical particle counter, temperature, humidity, pressure and VOC
sensors. The device contains a certied third party serial to WiFi
module which uses an 802.11 transceiver module to transmit data
to an access point such as a consumer router. The device uses an
external antenna to maximize the distance to the duct material in
case the duct is metal. The antenna is connected to the WiFi
module using the antenna’s coaxial cable which is terminated with
a U.FL connector.
Haven uses its sensors to monitor the air in order to detect
dierent types of air pollution. It connects to WiFi network to allow
this data to be pushed to the cloud and report results. It sends
telemetry at regular intervals, but the eective data rate is low.
For information on how to install and operate Haven as a
component in HVAC system please contact TZOA Inc.
WIRELESS DESCRIPTION
This device contains a SPWF01SC.11 802.11 b/g/n WiFi module
operating in the 2.4GHz frequency spectrum with throughput of up
to 54MBps OFDM. The device contains a 2 dBi whip antenna with a
U.FL connector terminated coaxial cable which is used to connect
to the module.
Haven FCC ID : 2ANU9HAVEN Haven IC: 23325-HAVEN
Haven Operational Description REGULATORY COMPLIANCE
This device complies with part 15 of the FCC rules. Operation is
subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.
This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment o and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit dierent from
that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for
further assistance.
This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device
must accept any interference, including interference that may
cause undesired operation of the device.
This device has been tested and found to comply with FCC and
ISED requirements for RF Exposure when operated with at least
20cm separation from the antenna.
TZOA is not responsible for any changes or modications not
expressly approved by the party responsible for compliance. Such
modications could void the user’s authority to operate the
equipment.
LASER RADIATION AVOID DIRECT EYE EXPOSURE
CLASS IIIa LASER PRODUCT
WARNING
GREEN/PURPLE FLASHING:
Haven is not positioned correctly.
Make sure Haven is clicked into the
mounting plate.
BLUE: Waiting for conguration in
AP mode (hard reset state).
BLUE FLASHING: Attempting to
connect to WiFi (SSID).
ORANGE: Haven has re-entered AP
mode after a connection failure.
ORANGE FLASHING: WiFi creden-
tials are incorrect, have changed or
WiFi is unavailable.
RED FLASHING: Hardware failure.
NOTE: If LED persists in any other colour
than green with aqua ash, record issues
and contact TZOA customer service team:
support@tzoa.com
Now that Haven has
been installed in your
central air system,
you’ll be able to
manage it through the
Haven Home app.
Have any questions or concerns
regarding your Haven or air quality?
Get in touch at support@tzoa.com
First time signing
into the app
Air Now
Understand how your air is doing from a
quick glance. Every hour of your day is
summarized into “Good”, “OK” or
“Poor”, so that you can see when air
events are happening.
Last Reading
Know when your data was last collected
by Haven, which is usually also the last
time your HVAC system was on. The
icon will tell you if it has been too long
since your system was on and able
accomplish the appropriate air changes
per hour (ACPH).
STEP 1
After the installation is
complete you will receive an
email to the email address
you provided. It contains your login ID
and temporary password for logging
into the Haven Home app.
STEP 1
Go to the App Store.
STEP 2
Search for and download the
Haven Home app.
STEP 2
Log into Haven Home app
with your login ID and
temporary password.
You will be prompted to choose a
custom password for future logins.
Haven app
Dashboard Legend
Understand what the colours in your Air
Now chart mean.
Particles Detected
Total number of particles detected in the
current day
VOCs Detected
Total VOCs detected in the current day
Past Week
Go back over the past week to compare
days and identify trends.
Filter Status + Life
Maintain an overview of the percentage
of lter life remaining. This value will
be updated as your lter traps more
particulates over time.
Download app
Filter Stats
Your current lter’s prole includes
eciency rating, install date, time until
your next lter change and total
particles collected to date.
I’ve Changed My Filter
Is your lter due for a change? Update
the prole by letting Haven know if
you’ve put in a new lter with other
specs than exist currently.
Haven app
Devices > Filter
Polluting + Purifying Contributors
Update the environmental factors that
exist in your home to help ne-tune the
recommendations Haven can provide to
improve your air quality.
Selections
Select existing options or if you see
something in the list, add a custom eld.
Haven app
Devices > Contributors
Haven
Change the Display Name to something
meaningful. This can help when having
multiple Haven’s installed. For example,
“Haven Attic” and “Haven Basement”.
Filter, Air Handler, Device Location
This is an overview of where Haven is
installed. If you are buying a new
furnace or are moving, contact your
contractor through Prole > My
Contractor to schedule an uninstallation
and reinstallation.
Haven app
Devices > System
My Info
Manage the email address that you
receive Haven emails to.
My Contractor
Your contractor’s information will be
stored here. Questions or issues? They
are just a click away.
Haven app
Prole
For iOS For Android
STEP 2
Search for and download the
Haven Home app.
STEP 1
Go to the Google Play Store.
Edit
Haven
Designed for humans.