Clarity A Division of Plantronics C410 900Mhz 40 Channel Cordless Phone w/ CID User Manual

Clarity, A Division of Plantronics, Inc. 900Mhz 40 Channel Cordless Phone w/ CID

User Manual

ENGLISHESPAÑOLFRANÇAIS900 MHz Cordless Telephone with Clarity®Power™TechnologyModel C410 Owners ManualUG060205_C410_RevA.qxd 6/15/05 8:03 PM Page 1
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6C410 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . .6Connecting Your Telephone . . . . . . . . . . . . . . . . . . .10Choosing a Location . . . . . . . . . . . . . . . . . . . . . . . .10Desktop Installation . . . . . . . . . . . . . . . . . . . . . . . . .11Wall Mount Instructions . . . . . . . . . . . . . . . . . . . . . .12Handset Battery Charging . . . . . . . . . . . . . . . . . . . .13Operating Your Telephone . . . . . . . . . . . . . . . . . . . . . . . . .14Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14Memory Storage . . . . . . . . . . . . . . . . . . . . . . . . . . .18Making and Receiving Calls . . . . . . . . . . . . . . . . . .19Trouble Shooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20FCC Requirements and Regulations . . . . . . . . . . . . . . . . . . .22Warranty and Service . . . . . . . . . . . . . . . . . . . . . . . . . . . .242Table of ContentsUG060205_C410_RevA.qxd 6/15/05 8:03 PM Page 2
ENGLISH3When using your telephone equipment, basic safetyprecautions should always be followed to reduce therisk of fire, electric shock and injury to persons including the following:1. Read and understand all instructions.2. Follow all warnings and instructions marked on the telephone.3. Do not use this telephone near a bathtub, washbasin, kitchen sink or laundry tub, in a wet basement, near a swimming pool or anywhere else there is water.4. Avoid using a telephone (other than a cordless type) during a storm. There may be a remote risk of electrical shock from lightning.5. Do not use the telephone to report a gas leak in the vicinity of the leak.6. Unplug this telephone from the wall outlets beforecleaning. Do not use liquid cleaners or aerosolcleaners on the telephone. Use a damp cloth for cleaning.7.Place this telephone on a stable surface. Serious damage and/or injury may result if the telephone falls.8. Do not cover the slots and openings on this telephone. This telephone should never be placed near or over a radiator or heat register. This telephone should not be placed in a built-in installation unless proper ventilation is provided.9. Operate this telephone using the electrical voltage as stated on the base unit or the owner’s manual. If you are not sure of the voltage in your home, consult your dealer or local power company.10.Do not place anything on the power cord. Install the telephone where no one will step or trip on the cord.11. Do not overload wall outlets or extension cords as this can increase the risk of fire or electrical shock.12. Never push any objects through the slots in the telephone. They can touch dangerous voltage points or short out parts that could result in a risk of fire or electrical shock. Never spill liquid of any kind on the telephone.13.To reduce the risk of electrical shock, do not takethis phone apart. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used.14.Unplug this product from the wall outlet and refer servicing to the manufacturer under the followingconditions:A. When the power supply cord or plug is frayed or damaged.B. If liquid has been spilled into the product.C. If the telephone has been exposed to rain or water.D. If the telephone does not operate normally by following the operating instructions.Adjust only those controls that are coveredby the operating instructions. Improperadjustment may require extensive work by a qualified technician to restore the telephone to normal operation. E. If the telephone has been dropped or the case has been damaged.F. If the telephone exhibits a distinct change in performance.15. Never install telephone wiring during a lightning storm.16. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.17. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.18. Use caution when installing or modifying telephone lines.19. Use only the power cord and batteries indicated in the manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.20. Plug the AC adaptor into the outlet that is nearestand most accessible to the telephone.Important Safety Instructions SAVE THESE INSTRUCTIONSUG060205_C410_RevA.qxd 6/15/05 8:03 PM Page 3
4Caution: Risk of explosion if battery is replaced by an incorrect type. Disposeof used batteries according to the instructions.1. Use only the approved battery packin the handset of your cordless phone.For Handset Unit: 3.6 V 600mAHrNiMH Rechargeable BatteryGP60AAAH3BMJZGPI International Ltd3SN-AAA60H-S-J1Sanik Battery Co., Ltd.2. Do not dispose of the battery in a fire as it may explode. Check withlocal codes for possible special disposal instructions.3. Do not open or mutilate the battery.Released electrolyte is corrosive andmay cause damage to the eyes andskin. It may be toxic if swallowed.Safety Instructions for Batteries4. Exercise care in handling batteries in order not to short the battery with conducting materialssuch as rings, bracelets and keys.The battery or conduction materialmay overheat and cause burns.5. Charge the battery (ies) providedwith or identified for use with thisproduct only in accordance with theinstructions and limitations specifiedin this manual.6. Observe proper polarity orientationbetween the battery pack and thebattery charger.SAVE THESE INSTRUCTIONSUG060205_C410_RevA.qxd 6/15/05 8:03 PM Page 4
ENGLISH5ENGLISHThe following items are included as part ofthe CS-03 Requirements. The standard connecting arrangement code for the equipment is CA11A. This product meets the applicable Industry Canada technical specifications.NOTICE: The Canadian Department ofCommunications label identifies certified equipment. This certification means that theequipment meets certain telecommunicationsnetwork protective operational and safetyrequirements. The Department does not guarantee that the equipment will operate tothe user’s satisfaction. Before installing thisequipment, users should ensure that it is permissible to be connected to the facilitiesof the local telecommunications company.The equipment must also be installed usingan acceptable method of connection. Insome cases, the company’s inside wiringassociated with a single line individual service may be extended by means of a certified connector assembly (telephoneextension cord). The customer should beaware that compliance with the above conditions may not prevent degradation ofservice in some situations. Repairs to certified equipment should be made by anauthorized Canadian maintenance facilitydesignated by the supplier. Any repairs oralterations made by the user to this equipment, or equipment malfunctions, maygive the telecommunications company causeto request the user disconnect the equipment.Users should ensure for their own protectionthat the electrical ground connections of thepower utility, telephone lines and internalmetallic water pipe system, if present, areconnected together. This precaution may be particularly important in rural areas.Caution: Users should not attempt to makesuch connections themselves,but should contact the appropriate electric inspectionauthority, or electrician, as appropriate. TheRinger Equivalent Number is an indication ofthe maximum number of termianls allowed tobe connected to a telephone interface. The termination on an interface may consist ofany combination of devices subject only tothe requirement that the sum of the RingerEquivalent Number of all the devices notexceed five.SAVE THESE INSTRUCTIONS Important Safety InstructionsUG060205_C410_RevA.qxd 6/15/05 8:03 PM Page 5
VOLUMEVOLUMEBOOST CLARITY POWER6C410 FEATURES1. Antenna/Handset Visual Ringer2. Dial Pad3. Charge Contacts4. Channel Button (CH)5. Talk Button (TALK)6. Memory Button (MEM)7. Emergency Memory Storage Buttons8. Flash Button (FLASH)9. Mute Button (MUTE)10. Redial/Pause Button (RD/P)11. Temporary Tone Button (*)12. Ringer On/Off13. Boost Clarity Power On/Off14. Volume Dial15. Belt ClipGetting StartedCH MEMFLASH MUTETALKRD/P11445566778899**00##2233ABCABCGHIGHIPQRSPQRS TUVTUV WXYZWXYZJKLJKL MNOMNODEFDEF12456789103RINGEROFF ONOFF ON1413121511UG060205_C410_RevA.qxd 6/15/05 8:03 PM Page 6
ENGLISH7ENGLISHC410 FEATURES1. Visual Ringer2. Charging Contacts3. Handset Tab4. Base Antenna5. In Use/Charge LED (GREEN)6. Power LED (RED)7. PageGetting StartedPOWERPAGEIN USE/CHARGE1234567UG060205_C410_RevA.qxd 6/15/05 8:03 PM Page 7
8C410 FEATURES1. Pulse/Tone 2. BOOST On/Off3. AC Adapter Jack4. Telephone Line Jack 5. Desk/Wall Mounting BracketGetting Started12345UG060205_C410_RevA.qxd 6/15/05 8:03 PM Page 8
ENGLISH9ENGLISHC410 FEATURES1. Ringer On/Off2. Volume Up/Down3. Ring Style Getting StartedRINGER OFF ONRINGER OFF ONVOLUMEVOLUMERING STYLERING STYLE123UG060205_C410_RevA.qxd 6/15/05 8:03 PM Page 9
10CONNECTING YOUR TELEPHONE1. Carefully remove your cordless telephone from its box. If there is any visible damage, do not attempt to operate this equipment. Return it to the place of purchase.2. Check to be sure that you have all items that come with your C410 telephone. You should have a HANDSET, BASE UNIT, AC ADAPTER,BATTERY, MOUNTING BRACKET, 6 INCH AND 6 FOOT TELEPHONE LINE CORD, BELT CLIP and OWNERSMANUAL.If at any time you have questions about your C410 please contact ourCustomer Service Department at:1-800-552-3368 or 423-622-7793 CHOOSING A LOCATION1. This phone requires a modular phone jack (RJ11C) and a standard 120-volt outlet.2. Plug the AC adapter directly into outlet.3. Do not plug other appliances into outlet or have outlet controlled by a wall switch.4. Chose a location that is out of the way of normal activitiesCAUTION: Always connect the ACadapter to the phone before you connect it to the AC power. When you finish, disconnect the AC powerbefore you disconnect it from the phone.Getting StartedUG060205_C410_RevA.qxd 6/15/05 8:03 PM Page 10
ENGLISH11ENGLISHDESKTOP INSTALLATIONFollow these instructions to place thebase on a desk or table top using thesupplied bracket.1. Insert the bracket’s tab into thebase’s upper tab slots in the direction of DESKTOP marked onthe bracket, then press down onthe bracket’s clips and insert theminto the clip slots.2. Plug one end of the supplied modular telephone line cord intothe TEL jack located on the backof the base of the phone.3. Plug the modular telephone linecord’s other end into a modularphone jack.4. Insert the supplied AC adapter’splug into the jack marked DC 9V400mA located on the back ofthe telephone base.5. Route the adapter’s cord throughthe strain relief slot on the bracket.6. Plug the adapter into a standardAC power (electrical) outlet. 7. Lift the base’s antenna to a vertical position.8. Set the TONE/PULSE switch located on the back of the base to correct dialing mode. Please check with your local Phone Company if uncertain of the type of service. 9. Place handset in the cradle to begin initial charging.Remember, you must charge the phone for at least 12 hours before you use the phone for the first time.Getting StartedPULSE/TONEPULSE/TONE BOOSTON/OFFBOOSTON/OFFTELTEL9VDC400mAUSE ONLY WITH CLASS TWOPOWER SOURCEUSE ONLY WITH CLASS TWOPOWER SOURCEUG060205_C410_RevA.qxd 6/15/05 8:03 PM Page 11
12WALL MOUNTING INSTRUCTIONSThe base unit may be mounted on astandard wall plate.1. With the back of the unit facing up insert the supplied mounting bracket’s tabs into the base’s lower tab slots in then direction of WALL MOUNT marked on the bracket, then press down on the brackets clips and insert them into the clip slots.2. Plug one end of the supplied shortmodular telephone line cord into the TEL jack located on the back of the base of the phone.3. Insert the plug of the AC adapter into the jack marked DC 9V 400mA located on the back of the telephone base.4. Route the adapter’s cord through the narrow groove located on the back of mounting bracket to secure the cord. 5. Plug the short modular telephone line cord into the wall plate jack, then align the mounting bracket’s keyhole slots with the wall plate studs and slide the base of the phone downward to secure it on the wall. 6. Plug the adapter into a standard AC power (electrical) outlet. 7. Press and lift out the handset holder tab, turn it around so the narrow tab end extends out and slide back into its slot. This will hold the handset in the cradle when the phone is wall mounted.8. Lift the base’s antenna to a vertical position.9. Set the TONE/PULSE switch located on the back of the base tocorrect dialing mode. Please check with your local Phone Company if uncertain of the type of service. 10.Place handset in the cradle to begin initial charging.Remember, you must charge the phone for at least 12 hours before you use the phone for the first time.Getting StartedUG060205_C410_RevA.qxd 6/15/05 8:03 PM Page 12
ENGLISH13HANDSET BATTERY CHARGINGThe battery in the handset must be fullycharged for 12 hours before using thetelephone for the first time.1. Place the handset in the base.The CHARGE LED on the basewill light green. 2. After the batteries are fullycharged, check for dial tone bypressing TALK on the handset.3. When the handset battery getslow, there will be 2 beeps every30 seconds and the TALK buttonwill flash. If the battery becomeslow while you are on a call, youwill be disconnected after abouttwo (2) minutes. Terminate thecall and recharge the battery. To recharge battery pack, place thehandset in the base. The unit can chargein the base unit either face up or facedown. If charging in the face up position,the belt clip must be removed so thehandset will connect with the chargingcontacts in the base.1. Make sure the contact points are touching and the CHARGE LED is lit.2. Be careful not to short battery with conducting materials such as rings, bracelets and keys.BATTERY LIFETalk Time: 4 hoursStandby: 8 days without usageActual amounts will vary depending onthe amplifier settings used.Replace battery every two (2) years. REPLACEMENT BATTERIESThe C410 uses a 3.6Volt 600mAHrNiMH Rechargeable battery.GP60AAAH3BMJZ, GPI International Ltd.3SN-AAA60H-S-J1, Sanik Battery Co., LtdTo Install Batteries1. Remove battery cover.2. Install battery.3. Close battery cover. 4. Charge for 12 hours before first use.Getting StartedBATTERY CONNECTORBATTERY PACK PLUGBATTERYBATTERY COMPARTMENTCOVERUG060205_C410_RevA.qxd 6/15/05 8:03 PM Page 13
14FEATURESClarity®Power™ TechnologyWith the Clarity Power feature the highfrequency sounds are amplified morethan the low frequency sounds so thatwords are not just louder, but clearerand easier to understand.Boost Clarity Power On/Off ButtonThe C410 has a BOOST CLARITYPOWER button that controls the loudnessof the receiver. Once the BOOSTCLARITY POWER button is pressed, anextra level of amplification is added overthe entire range of the volume control.The default state of this button is determined by the BOOST switch (backof base of unit, see below). During acall, the BOOST CLARITY POWER buttoncan toggle the Clarity Power function onor off according to the user’s needs.The TALK button will light ORANGE toindicate the CLARITY POWER featureis activated.WARNING: When the TALK button is litORANGE volume may be at a high level.To protect hearing, lower the volumecontrol to minimum before using.Volume DialThe dial controls the level of volume thehandset and headset receive. The volumedial provides up to 15 dB of volumebefore the BOOST CLARITY POWER button isactivated.Once the button is pressed, theC410 will provide up to 30 dB of gain.Boost On/Off SwitchThis switch will disable the reset featureof the BOOST CLARITY POWER buttonas follows:ON- When the BOOST ON/OFF switchis set to “ON”, the Boost function will beON every time a call starts, and willdefault to ON every time the phonehangs up. During a call, the BOOSTCLARITY POWERbutton can toggle theClarity Power ON or OFF according tothe user’s needs.OFF- When the BOOST ON/OFF switchis set to “OFF”, the Boost function (ClarityPower) will be OFF every time a callstarts, and the user will need to press theBOOST CLARITY POWER button in orderto gain the extra level of amplification. Ifthe phone hangs up, the Clarity Powerwill reset to OFF. During a call, theOperating Your TelephoneUG060205_C410_RevA.qxd 6/15/05 8:03 PM Page 14
The style of ring or cadence can also beadjusted by pressing the RING STYLE button. Six (6) styles are available allowing you to customize your ring.The ringer will sound for 2 seconds while choosing a ringer style, to allow the user to make a choice.NOTE: If both handset and base ringer’s are set to OFF, the visual ringer will flash to indicate there is an incoming call.Visual RingerVisual ringers are located in both thehandset antenna and the base of the telephone. When an incoming call isreceived, these lights will flash. The handset visual ringer will be lit when the phone is in use.ENGLISH15GER OFF ONGER OFF ONVOLUMEVOLUMERING STYLERING STYLEENGLISHBOOST CLARITY POWER button can toggle the Clarity Power function on oroff according to the user’s needs.CAUTION: VOLUME WILL BE LOUDWHEN BOOST SWITCH IS SET TO ON.Ringer ControlsRingers and ringer controls are located in both the handset and the base of the C410.Handset RingerSet the switch marked RINGER ON/OFFlocated on the side of the handset. The ringer switch must be set to ON for the handset to ring signaling an incoming call.Base RingerThe base ringer includes ringer volumeand ring style adjustments located on theside of the base of the telephone. Adjustthe volume of ring by pressing the VOLUME UP or DOWN switch until thedesired ring volume is achieved. Thereare six (6) levels of volume available.Operating Your TelephoneRINGEROFF ONOFF ONUG060205_C410_RevA.qxd 6/15/05 8:03 PM Page 15
16Headset/Neck Loop JackA 2.5 mm jack is located on the top ofthe of the telephone handset that can beused in conjunction with a headset. While in headset mode, the volume ofheadset is controlled by the telephone.The same 2.5 mm jack can be used forneck loops, in conjunction with anadapter to the 3.5 mm jack.Ordering a HeadsetIn the event you wish to purchase aheadset for your C410, please con-tact Plantronics at 1-800-544-4660for location near you. We recom-mend using the Plantronics M110headset.FlashThe FLASH button is activated to use custom calling services such as CallWaiting or Three Way Calling. Pleasecontact your local telephone company forinformation on these services. Mute The MUTE button allows the user to conducta private conversation that you do notwant the person on the other end tohear. While in the mute mode, the MUTEbutton will become RED and the microphone in the handset is disabled.Pressing the MUTE button again will disengage the MUTE feature. Redial/Pause The RD/P button operates both the lastnumber redial and the pause feature.Last Number RedialThe last number dialed (up to 32digits) is stored in the redial memoryuntil another number is dialed.To Use this Feature1. Press the TALK button.2. When you hear the dial tone, press the RD/P button.3. The phone will automatically dial for you.Pause FeatureA four (4) second pause may beinserted into the speed dialing ofthe telephone numbers. Press theRD/P button at the required pointduring storage of a number intomemory.Operating Your TelephoneUG060205_C410_RevA.qxd 6/15/05 8:03 PM Page 16
ENGLISH17ENGLISHLighted Key PadThe key pad will light for fifteen (15) seconds after removing from the basewhen there is an incoming call. To reactivate the feature while in standby orin use, press any key.Page / Handset LocatorTo send a page signal from the base tothe handset, press the PAGE button locatedon the base of the telephone. A series ofrings will sound from the handset.To locate the handset if it is away fromthe base, press and hold the PAGE buttonfor approximately five (5) seconds. Aseries of rings will sound for approximatelysixty (60) seconds. Return the handset tothe base or press the TALK button to cancel the page. Press TALK again toreturn to standby mode.40 Channel OperationThe C410 cordless telephone automatically searches and selects theclearest of 40 channels when it is beingused.Security CodeThe security code prevents your cordlessphone from being accessed by a phoneon a different line. Once the handset battery is fully charged, the handset willautomatically select the code from over65,000 combinations. The code ischanged every time the handset isplaced in the cradle. If you have trouble with placing or receiving calls, a lost security code maybe the cause of the problem. When thisoccurs, the handset can no longer communicate with the base. Reset byplacing the handset on the base for 5-10seconds. If that does not work, unplugthe AC adapter from the wall outlet.Disconnect the handset battery for 5-10seconds, and then reconnect. Place handset back on the base and then reinsert the AC adapter.Hearing Aid CompatibilityThe handset has a special coil inside of it to couple the sound to hearing aidsequipped with T-Switches/T-Coils.Operating Your TelephoneUG060205_C410_RevA.qxd 6/15/05 8:03 PM Page 17
18MEMORY STORAGEEmergency Storage ButtonsThree emergency buttons are located onthe handset. These storage buttons canbe programmed with numbers of up to16 digits. Memory Storage LocationsThe C410 also has 10 indirect or twotouch memory locations on the telephone(0-9) that can be programmed to dial frequently called numbers of up to 16digits.To Store numbers into memory1. Press the MEM button.2. Dial the number you wish to store.3. Press the MEM button again.4. Press either the emergency button or the number on the dial pad that you wish to store the number to.5. A long beep will indicate the programming process is complete.During the memory storage process theTALK button will flash GREEN. In theevent of a power outage memory isretained of at least six (6) hours.To Change a Number Stored into MemoryReplace a stored number by programminga new number in its place. To Delete a Number Stored into Memory1. Press and release the MEM button.2. Press the * key once for each digit in the number you are deleting.3. Press the MEM button again.4. Press the button for the memory location you want to delete the number from.Operating Your TelephoneUG060205_C410_RevA.qxd 6/15/05 8:03 PM Page 18
ENGLISH19ENGLISHMAKING AND RECEIVING PHONE CALLSPlacing a Phone Call1. Press the TALK button. (TALK button will illuminate).2. Dial the number you wish to call.3. Adjust the rotary Volume Control to desired level.4. Press the Clarity Power Button (activates the Clarity Power Technology)to gain the extra level of amplification, if needed.Refer to BOOST CLARITY POWERON/OFF and BOOST ON/OFF for additional information on volume controls.To Dial from Memory1. Press the TALK button.2. Press the MEM button.3. Press the number on the dial pad where the desired number has been stored.4. The call will automatically dial.5. Adjust volume and Clarity Power as needed.To Dial From Emergency Storage Location1. Press the TALK button.2. Press the desired emergency button.3. The call will automatically dial.4. Adjust volume and Clarity Power as needed.To use a TONE service on a Pulse Line1. Dial the number you wish to call2. When the call is answered, press the * key. Additional numbers you dial are sent as tone signals.3. After completing the call, press TALK or return the handset to the base. Thephone will automatically reset.Receiving a CallHandset in Base of Telephone1. Lift the handset. Do not pressTALK. You will automatically beconnected.Handset out of Base1. Press the TALK button.Ending a CallPlace the handset in the base cradle orpress the TALK button to disconnect the line.Note: When placing or receiving a call, thehandset visual ringer will lite, indicating thephone is in use.Operating Your TelephoneUG060205_C410_RevA.qxd 6/15/05 8:03 PM Page 19
20The Unit Will Not Operate/No Dial Tone• Verify the TALK Button is lit.• Verify the AC adapter is securely plugged into the AC power outlet and the telephone.• Verify the telephone line cord is securely plugged into the wall jack and the telephone.• Make sure the base antenna is in an upright position.• Make sure the handset battery is fully charged.• Verify the telephone is in the correct dialing mode, tone (touch) or pulse (rotary).• Make sure you are in the usable range of the base station.• Reset the security code by placingthe handset in the base for 5-10 seconds.The Phone Does Not Ring When YouReceive a Call• Make sure the RINGER switch on the handset and base are set to ON.• Verify the AC adapter is securely plugged into the base and the telephone.• Verify the telephone line cord is securely plugged into the wall jackand the telephone.• Make sure you are in the usable range of the base station.• You may have too many extensionson your line. Try unplugging a fewdevices.Noise, Static, Interference or Other CallsHeard while Using the Handset• Try changing channels.• Make sure the base antenna is in an upright position.• Make sure you are in the usable range of the base station.• Make sure the handset battery is fully charged.• Try relocating the base unit to another location.• Make sure the AC adapter is not plugged into the wall outlet with other appliances.Phone Will Not Hold Charge• Make sure the charging contacts on the handset and base are free of dust and dirt. •Clean the contacts with a soft cloth.•Make sure CHARGE LED on the base is lit when handset is in the cradle.If necessary, replace the handset battery. (See Handset Battery Charging)Troubleshooting UG060205_C410_RevA.qxd 6/15/05 8:03 PM Page 20
ENGLISH21ENGLISHDifficulty in Placing or Receiving Calls• Move closer to the base and try again.• If moving closer does not work, you may have lost the security code.• Reset code by placing the handsetback on the base for 5-10 seconds. (See Security Code Section)• Make sure you have selected the correct dialing mode, tone or pulse.• Make sure the AC adapter is not plugged into a wall outlet with other appliances.• Disconnect for 5-10 seconds then reconnect. Place the handset backon the base and reinsert the AC adapter.• Make sure the handset battery is fully charged.Troubleshooting UG060205_C410_RevA.qxd 6/15/05 8:03 PM Page 21
22FCC Part 68 InformationGeneral Information:a) This equipment complies with Part 68 of FCC Rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this information must be provided to the telephone company.b) A plug and jack used to connect this equipment to the premises wiring and telephonenetwork must comply with the applicable FCCPart 68 rules and requirements adopted by theACTA. A compliant telephone cord and modularplug, RJ11C USOC. is provided with this prod-uct. It is designed to be connected to a compati-ble modular jack that is also compliant. Seeinstallation instructions for details.c) The REN is used to determine the number ofdevices that may be connected to a telephoneline. Excessive RENS on a telephone line mayresult in the devices not ringing in response to anincoming call. In most but not all areas, the sumof RENs should not exceed five (5.0). To be certain of the number of devices that may beconnected to a line, as determined by the totalRENs, contact the local telephone company. Forproducts approved after July 23, 2001, the RENfor this product is part of the product identifierthat has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without adecimal point (e.g., 03 is a REN of 0.3). Forearlier products, the REN is separately shown on the label.d) If this telephone equipment causes harm to thetelephone network, the telephone company willnotify you in advance that temporary discontinu-ance of service may be required. But, if advancenotice isn’t practical, the telephone company willnotify the customer as soon as possible. Also, youwill be advised of your right to file a complaintwith the FCC if you believe it is necessary.e) The telephone company may make changes inits facilities, equipment, operations or proceduresthat could affect the operation of the equipment.If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain unin-terrupted service.f) If trouble is experienced with this telephoneequipment, for repair or warranty information,please contact Clarity at 1-800-552-3368. If the equipment is causing harm to the network,the telephone company may request that you dis-connect the equipment until the problem isresolved.g) This telephone equipment is not intended tobe repaired and it contains no repairable parts.Opening the equipment or any attempt toperform repairs will void the warranty. Forservice or repairs, call 1-800-552-3368.h) Connection to party line service is subject tostate tariffs. Contact the state public utility commission, public service commission or corporation commission for information. i) If your home has specially wired alarmequipmentconnected to the telephone line,ensure the installation of this telephone equipmentFederal Communications Commissions RequirementsUG060205_C410_RevA.qxd 6/15/05 8:03 PM Page 22
ENGLISH23ENGLISHdoes not disable your alarm equipment. If youhave questions about what will disable alarmequipment, consult your telephonecompany or a qualified installer.j) This telephone equipment is hearing aid compatible.Customer-Owned Coin / Credit Card Phones:To comply with state tariffs, the telephone company must be given notification prior toconnection. In some states, the state public utilitycommission, public service commission or corporation commission must give prior approvalof connection.Part 15 of FCC Rules Interference InformationThis device complies with part 15 of the FCCRules. Operation is subject to the following twoconditions: (1) This device may not cause harmfulinterference, and (2) this device must accept anyinterference received, including interference thatmay cause undesired operation.Your C410 has been tested and found to comply with the limits of a Class B digital device,pursuant to Part 15 of FCC rules. These limits aredesigned to provide reasonable protectionagainst harmful interefence in residentialinstallation.This equipment generates, uses, and can radiateradio frequency energy and, if not installed andused in accordance with the instructions, maycause harmful interference to radio communications.However, there is no guarantee that interferencewill not occur in a particular installation; if thisequipment does cause harmful interference toradio or television reception, which can be determined by turning the equipment off and on,you are encouraged to try to correct the interference by one of the following measures:1. Where it can be done safely, reorient the receiving television orradio antenna.2. To the extent possible, relocate thetelevision, radio or other receiverwith respect to the telephone equipment. (This increases the separation between the telephoneequipment and the receiver.)3. Connect the telephone equipmentinto an outlet on a circuit differentfrom that to which the television,radio, or other receiver is connected.4. Consult the dealer or an experiencedradio/TV technician for help.CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user’sauthority to operate the equipment.THE PARTY RESPONSIBLE FOR PRODUCT COMPLIANCEClarity, A Division of Plantronics, Inc.4289 Bonny Oaks Drive, Suite 106Chattanooga, TN 37406Telephone: 800.552.3368Federal Communications Commissions RequirementsUG060205_C410_RevA.qxd 6/15/05 8:03 PM Page 23
24The following warranty and service informationapplies only to products purchased and used inthe U.S. and Canada. For warranty informationin other countries, please contact your local retail-er or distributor.Limited WarrantyClarity, a division of Plantronics, Inc. (“Clarity”)warrants to the original consumer purchaser that,except for limitations and exclusions set forthbelow, this product shall be free from defects inmaterials and workmanship for a period of one(1) year from the date of original purchase(“Warranty Period”). The obligation of Clarityunder this warranty shall be at Clarity’s option,without charge, of any part or unit that proves tobe defective in material or workmanship duringthe Warranty Period.Exclusions from WarrantyThis warranty applies only to defects in factorymaterials and factory workmanship. Any condi-tion caused by accident, abuse, misuse orimproper operation, violation of instructions fur-nished by Clarity, destruction or alteration,improper electrical voltages or currents, or repairor maintenance attempted by anyone other thanClarity or an authorizedservice center, is not adefect covered by this warranty. Telephone com-panies manufacture different types of equipmentand Clarity does not warrant that its equipment is compatible with the equipment of a particularphone company.Implied WarrantiesUnder state law, you may be entitled to the bene-fit of certain implied warranties. These impliedwarranties will continue in force only during thewarranty period. Some states do allow limitationson how long an implied warranty lasts, so theabove limitation may not apply to you.Incidental or Consequential DamagesNeither Clarity nor your retail dealer or selling distributors has any responsibility for anyincidental or consequential damages includingwithout limitation, commercial loss or profit, or forany incidental expenses, expenses, loss of time,or inconvenience. Some states do not allow exclu-sion or limitation of incidental or consequential damage, so the above limitation or exclusionmay not apply to you.Other Legal RightsThis warranty gives you specific legal rights andyou may also have other rights which vary fromstate to state.Warranty & ServiceUG060205_C410_RevA.qxd 6/15/05 8:03 PM Page 24
ENGLISH25ENGLISHHow to Obtain Warranty ServiceTo obtain warranty service, please prepay ship-ment and return the unit to the appropriatefacilitylisted below. In the United StatesClarity Service Center4289 Bonny Oaks Drive, Suite 106Chattanooga, Tennessee 37406Tel. (423) 629-3500 or (800) 552-3368Fax: (423) 622-7646 or (800) 325-8871In CanadaPlantronics Service Center8112 Trans Canada HighwayVille Saint-LaurentQuebec H4S 1M5Tel: (800) 540-8363(514) 956-8363Fax: (514) 956-1825Please use the original container, or pack theunit(s) in a sturdy carton with sufficient packingmaterial to prevent damage. Include the followinginformation:1. A proof-of-purchase indicating model number and date of purchase.2. Bill-to address.3. Ship-to address.4. Number and description of units shipped.5. Name and telephone number of person to call, should contact be necessary.6. Reason for return and description of the problem.Damage occurring during shipment is deemed theresponsibility of the carrier, and claims should bemade directly with the carrier.Warranty & ServiceUG060205_C410_RevA.qxd 6/15/05 8:03 PM Page 25

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