Clarity A Division of Plantronics C430 900MHz 40 Channel Cordless Phone w/ CID User Manual
Clarity, A Division of Plantronics, Inc. 900MHz 40 Channel Cordless Phone w/ CID
Contents
- 1. User Manual
- 2. FCC Information
User Manual
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900 MHz Cordless Telephone
with Caller ID
Featuring Clarity®Power™Technology
Clarity 430 User Guide
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Safety Instructions . . . . . . . . . . . . . . . . 3
Features . . . . . . . . . . . . . . . . . . . . . . . 5
Getting Started . . . . . . . . . . . . . . . . . . 8
Choosing a Location . . . . . . . . . . . . . 8
Installation . . . . . . . . . . . . . . . . . . . . 8
Battery Installation . . . . . . . . . . . . . . 10
Handset Battery Charging . . . . . . . . . 10
Low Battery . . . . . . . . . . . . . . . . . . . 10
Battery Life . . . . . . . . . . . . . . . . . . . 10
Headset Jack . . . . . . . . . . . . . . . . . . . 11
Belt Clip . . . . . . . . . . . . . . . . . . . . . . . 11
Hearing Aid Compatibility . . . . . . . . . . 11
Quick Reference Guide . . . . . . . . . . . . . 11
Feature Set Up . . . . . . . . . . . . . . . . . . 12
Handset . . . . . . . . . . . . . . . . . . . . . 12
Set Up Mode . . . . . . . . . . . . . . . . 12
Clarity Power Technology . . . . . . . . 14
Boost Clarity Power On/Off . . . . . . 14
Volume Control . . . . . . . . . . . . . . . 14
Handset Ringer . . . . . . . . . . . . . . . 14
Telephone Base . . . . . . . . . . . . . . . . 14
Boost On/Off . . . . . . . . . . . . . . . . 14
Pulse/Tone . . . . . . . . . . . . . . . . . . 15
Ringer Volume . . . . . . . . . . . . . . . . 15
Ringer Style . . . . . . . . . . . . . . . . . . 15
Telephone Operations . . . . . . . . . . . . . 16
Placing a Call . . . . . . . . . . . . . . . . . 16
Answering a Call . . . . . . . . . . . . . . . 16
Temporary Tone . . . . . . . . . . . . . . . . 16
Visual Ringers . . . . . . . . . . . . . . . . . 16
Flash . . . . . . . . . . . . . . . . . . . . . . . . 16
Mute . . . . . . . . . . . . . . . . . . . . . . . . 16
Redial/Pause . . . . . . . . . . . . . . . . . . 16
LCD Display Screen . . . . . . . . . . . . . 17
Lighted Key Pad . . . . . . . . . . . . . . . . 17
Base Lights . . . . . . . . . . . . . . . . . . . 17
Page/Handset Locator . . . . . . . . . . . 17
Channel Operation . . . . . . . . . . . . . 17
Security Code . . . . . . . . . . . . . . . . . 17
Memory Storage . . . . . . . . . . . . . . . . . 18
Memory Storage Locations . . . . . . . . 18
Storing Numbers into Memory . . . . . . 18
Dialing From Memory . . . . . . . . . . . . 18
Editing Numbers in Memory . . . . . . . 18
Deleting Numbers from Memory . . . . 18
Caller ID Operations . . . . . . . . . . . . . . 19
Viewing Call List . . . . . . . . . . . . . . . 19
Placing a Call from the List . . . . . . . . 20
Deleting Entries . . . . . . . . . . . . . . . . 20
Call Waiting . . . . . . . . . . . . . . . . . . 20
Care . . . . . . . . . . . . . . . . . . . . . . . . . 21
Trouble Shooting . . . . . . . . . . . . . . . . . 21
Regulatory Compliance . . . . . . . . . . . . 23
Warranty and Service . . . . . . . . . . . . . 26
Table of Contents
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Important Safety Instructions
the owner’s manual. If you are not sure
of the voltage in your home, consult your
dealer or local power company.
10.Do not place anything on the power
cord. Install the telephone where no
one will step or trip on the cord.
11.Do not overload wall outlets or exten-
sion cords as this can increase the risk
of fire or electrical shock.
12.Never push any objects through the
slots in the telephone. They can touch
dangerous voltage points or short out
parts that could result in a risk of fire or
electrical shock. Never spill liquid of
any kind on the telephone.
13.To reduce the risk of electrical shock,
do not take this phone apart. Opening
or removing covers may expose you
to dangerous voltages or other risks.
Incorrect reassembly can cause
electric shock when the appliance is
subsequently used.
14.Unplug this product from the wall outlet
and refer servicing to the manufacturer
under the following conditions:
A. When the power supply cord or
plug is frayed or damaged.
B. If liquid has been spilled into
the product.
C. If the telephone has been exposed
to rain or water.
D. If the telephone does not operate
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When using your telephone equipment, basic
safety precautions should always be followed
to reduce the risk of fire, electric shock and
injury to persons including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions
marked on the telephone.
3. Do not use this telephone near a bath
tub, wash basin, kitchen sink or laundry
tub, in a wet basement, near a swimming
pool or anywhere else there is water.
4. Avoid using a telephone (other than a
cordless type) during a storm. There may
be a remote risk of electrical shock
from lightning.
5. Do not use the telephone to report a gas
leak in the vicinity of the leak.
6. Unplug this telephone from the wall out-
lets before cleaning. Do not use liquid
cleaners or aerosol cleaners on the tele-
phone. Use a damp cloth for cleaning.
7. Place this telephone on a stable surface.
Serious damage and/or injury may result
if the telephone falls.
8. Do not cover the slots and openings on
this telephone. This telephone should
never be placed near or over a radiator
or heat register. This telephone should
not be placed in a built-in installation
unless proper ventilation is provided.
9. Operate this telephone using the electrical
voltage as stated on the base unit or in
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SAVE THESE INSTRUCTIONS
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CAUTION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of
used batteries according to the instructions.
1. Use only the approved battery pack in
the handset of your cordless phone.
For Handset Unit: 3.6V 600mAHr
NiMH Rechargeable Battery
GP60AAAH3BMJ
GPI International Ltd
2. Do not dispose of the battery in a fire
as it may explode. Check with local
codes for possible special disposal
instructions.
3. Do not open or mutilate the battery.
Released electrolyte is corrosive and
Important Safety Instructions
normally by following the operating
instructions. Adjust only those controls
that are covered by the operating
instructions. Improper adjustment may
require extensive work by a qualified
technician to restore the telephone to
normal operation.
E. If the telephone has been dropped
or the case has been damaged.
F. If the telephone exhibits a distinct
change in performance.
15.Never install telephone wiring during
a lightning storm.
16.Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.
17.Never touch uninsulated telephone
wires or terminals unless the telephone
line has been disconnected at the net-
work interface.
18.Use caution when installing or modifying
telephone lines.
19.Use only the power cord and batteries
indicated in the manual. Do not dispose
of batteries in a fire. They may explode.
Check with local codes for possible
special disposal instructions.
4SAVE THESE INSTRUCTIONS
Safety Instructions For Batteries
may cause damage to the eyes and
skin. It may be toxic if swallowed.
4. Exercise care in handling batteries in
order not to short the battery with con-
ducting materials such as rings, bracelets
and keys. The battery or conduction
material may overheat and cause burns.
5. Charge the battery (ies) provided with or
identified for use with this product only in
accordance with the instructions and limi-
tations specified in this manual.
6. Observe proper polarity orientation
between the battery pack and the
battery charger.
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Handset
1. Antenna/Visual Ringer/
New Call Indicator
2. 2.5 mm Headset Jack
3. Key Pad
4. Handset Charging Contacts
5. Channel Button (CH)
6. Talk Button (TALK)
7. Memory Button (MEM)
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8. Emergency Memory Storage Buttons
9. Flash Button (FLASH)
10. Mute Button (MUTE)
11. Redial/Pause Button (RD/P)
12. Temporary Tone Button (*)
13. Handset Ringer Off/On
14. BOOST Clarity Power
15. Volume Control
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Features
Top of Base/Handset Back
1. Visual Ringer
2. Charging Contacts
3. Base Antenna
4. Power LED (RED)
5. In Use/Charge LED (GREEN/RED)
6. Page
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7. Call
8. Scroll Up
9. Scroll Down
10. Delete
11. LCD
12. Belt Clip
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Features
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RINGER
OFF ON
VOLUME
RING
STYLE
1234
567 8
Base Side and End
1. Ringer Off/On
2. Volume Up
3. Volume Down
4. Ring Style
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5. Pulse/Tone
6. BOOST On/Off
7. AC (Electrical) Adapter Jack
8. Telephone Line Jack
C430Eng_1.26.04 1/26/04 8:51 PM Page 7
Getting Started
CHOOSING A LOCATION
1. This phone requires a modular phone
jack (RJ11C) and a standard 120V
AC wall outlet.
2. Plug the AC Adapter directly
into outlet.
3. Do not plug other appliances into the
same outlet or have outlet controlled
by a wall switch.
4. Choose a location that is out of the
way of normal activities.
CAUTION: USE ONLY WITH CLASS 2
POWER SOURCE 9V DC, 400MA.
Always connect the AC Adapter to the
phone before you connect it to the AC
power. When you finish, disconnect the
AC power before you disconnect it from
the phone.
INSTALLATION
Connecting Your Telephone
Carefully remove your cordless telephone
from it’s box. If there is any visible damage,
do not attempt to operate this equipment.
Return it to the place of purchase.
Check to be sure that you have all items that
come with your telephone. You should have
a HANDSET, BASE UNIT, AC ADAPTER, TELE-
PHONE LINE CORD, BELT CLIP AND OWNERS
MANUAL. A BATTERY is also included and is
located in the battery compartment.
If at any time you have questions about your
telephone please contact our Customer
Service Department at: 1-800-552-3368 or
423-622-7793.
Table/Desktop Installation
1. Plug one end of the supplied modular
telephone line cord into the jack marked
TEL located on the back of the telephone
base as shown in Diagram A.
2. Plug the modular telephone line cord’s
other end into a modular phone jack.
3. Insert the supplied AC Adapter’s plug into
the jack marked 9V DC 400mA located
on the back of the telephone base.
4. Plug the adapter into a standard
120V AC power (electrical) outlet.
5. Lift the base’s antenna to a
vertical position.
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PULSE/TONE BOOST
ON/OFF
TEL
9VDC
500mA
USE ONLY WITH CLASS TWO
POWER SOURCE
Diagram A: Table/Desktop Installation
C430Eng_1.26.04 1/26/04 8:51 PM Page 8
6. Set the TONE/PULSE switch located
on the back of the base to correct
dialing mode. Please check with your
local Phone Company if uncertain of
the type of service.
7. Place handset in the cradle to begin
initial charging.
WALL MOUNTING INSTRUCTIONS
The base unit may be mounted on a standard
wall plate.
1. With the back of the unit facing up insert
the supplied mounting bracket’s tabs into
the base’s lower tab slots in then direction
of WALL MOUNT marked on the bracket,
then press down on the brackets clips
and insert them into the clip slots.
2. Plug one end of the supplied short
modular telephone line cord into the TEL
jack located on the back of the base of
the phone.
3. Insert the plug of the AC adapter into the
jack marked DC 9V 500mA located on
the back of the telephone base.
4. Route the adapter’s cord through the
narrow groove located on the back of
mounting bracket to secure the cord.
5. Plug the short modular telephone line
cord into the wall plate jack, then align
the mounting bracket’s keyhole slots with
the wall plate studs and slide the base of
the phone downward to secure it on
the wall.
6. Plug the adapter into a standard AC
power (electrical) outlet.
7. Press and lift out the handset holder tab,
turn it around so the narrow tab end
extends out and slide back into its slot.
This will hold the handset in the cradle
when the phone is wall mounted.
8. Lift the base’s antenna to a vertical
position.
9. Set the Tone/Pulse switch located on
the back of the base to correct dialing
mode. Please check with your local
Phone Company if uncertain of the type
of service.
10.Place handset in the cradle to begin
initial charging. Remember, you must
charge the phone for at least 12
hours before you use the phone for
the first time.
Note: Remember, you must charge the
phone for at least 12 hours before you
use the phone for the first time.
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Diagram B: Wall mounting
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Getting Started
BATTERY INSTALLATION
The C430 uses a 3.6Volt 600mAHr NiMH
rechargeable 3 cell (AAA Type) battery that is
included with your unit.
HANDSET BATTERY MUST BE CONNECTED
BEFORE BEginning INITIAL CHARGING.
To connect battery, remove battery compart-
ment cover and connect battery pack plug
into the battery connector as shown
in Diagram C.
The battery in the handset must be fully
charged for 12 hours before using the
telephone for the first time.
To Install a New Battery:
1. Remove battery cover
2. Install new battery
3. Connect battery pack
4. Replace battery cover
5. Charge for 12 hours
before first use
Handset Battery Charging
1. Place the handset in the base. The
CHARGE LED on the base will
light RED.
2. After the batteries are fully charged,
check for dial tone by pressing TALK
on the handset.
Low Battery
When the handset battery gets low, there will
be two (2) beeps every thirty (30) seconds
and the TALK button will flash. If the battery
becomes low while you are on a call, you
will be disconnected after about two (2)
minutes. Terminate the call and recharge
the battery. To recharge the battery pack,
place the handset in the base.
The battery charge can also be monitored via
the battery charge icon. This icon appears
while the phone is in the stand by mode and
indicates the condition of the batteries.
1. Make sure the contact points are
touching and the CHARGE LED is lit.
2. Be careful not to short battery with
conducting materials such as rings,
bracelets and keys.
Battery Life
A fully charged battery provides an average
talk time of about four (4) hours, or standby
time of about (8) days.
Talk time and standby time may vary depend-
ing on operating conditions.
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Diagram C: Installing and Connecting Battery
C430Eng_1.26.04 1/26/04 8:51 PM Page 10
Headset Jack
You can use this telephone hands-free when
you install a 2.5 mm headset (purchased sep-
arately). To install, plug the headset into the
HEADSET JACK at the top of the handset.
While in headset mode, the volume of
headset is controlled by the telephone and
the handset’s earpiece and microphone
are disconnected.
Ordering a Headset: In the event you
wish to purchase a headset for your Clarity
430, please contact Plantronics at
1-800-544-4660 for location near you.
We recommend using the Plantronics
M110 or M130 headset.
Belt Clip
You may choose to use the optional belt
clip with your handset.
1. To attach slide belt clip down onto
groves. Press the tabs on the belt
clip into the slots to attach.
2. To remove, lift one side of the belt
clip with your thumbnail and
push back.
Hearing Aid Compatibility
The handset has a special coil inside of it to
couple the sound to hearing aids equipped
with T-Switches/T-Coils.
Quick Reference Guide
A pullout quick reference guide is located
on the bottom of your C430. It will allow
you to quickly reference key operations of
your phone and also record the frequently
dialed numbers and emergency numbers
you may have stored into your telephone.
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Feature Set-up
HANDSET
Set Up Mode
NOTE: In Set Up, if there is no input within
30 seconds, the program will default to the
last selection in that mode (e.g., Language)
and the C430 will return to Standby. If at
any time you want to exit Set Up and return
to Standby, press FLASH.
To enter Setup mode press and hold the
CALL button for three (3) seconds.
Setting Language
Default: English
1. Press and hold CALL for three
(3) seconds to enter the Set Up
mode. The Caller ID display will
read, “SET LANGUAGE.”
2. Press CALL once to enter the
Language selection mode. The
current selected language will flash.
3. Press UP (▲)or DOWN (▼)to scroll
through the language options. The
displayed language will change to
“FRENCH” or “SPANISH.”
4. Press CALL to select the
language desired.
5. Press UP (▲)or DOWN (▼)to
advance to the next menu.
Setting the Area Code
1. Press CALL to enter the Area Code
selection mode. The left most digit in
the code sequence will flash. Use the
numeric keys on the key pad to enter
the desired area code.
2. Press CALL to confirm.
3. Press UP (▲)or DOWN (▼)to
advance to the next menu.
Setting Auto Talk
Default: Off
With the auto talk feature ON the telephone
will automatically connect to a call when lift-
ed from the cradle. With the Auto Talk fea-
ture OFF, you must press the TALK button to
connect to an incoming call regardless of the
location of the handset.
1. Press CALL to enter the auto talk
selection mode.
2. Press the UP (▲)or DOWN (▼)
to change the mode.
3. Press call to confirm the selection.
4. Press the UP (▲)or DOWN (▼)
to go to the next menu.
Setting Caller ID On/Off
Default: ON
1. Press CALL to enter the auto talk
selection mode.
2. Press the UP (▲)or DOWN (▼)
to change the mode.
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3. Press CALL to confirm the selection.
4. Press the UP (▲)or DOWN (▼)
to go to the next menu.
If the CID mode is set to off, the LCD will
display time and date and the display will
read “CID IS OFF”.
Setting Time and Date
Default Time/Date “12:00 AM 01/01”
The time-and-date stamp is automatically
updated when the first incoming Caller ID
call is received.
If the time setting is lost during a power
outage, the clock will flash when power
received again.
1. Press UP until the display reads,
“TIME/DATE”.
2. Press CALL to start changing the date.
The display shows the current time and
date on the top line, e.g. “12:05AM
12/20” with the month digits flashing.
3. Press UP (▲)or DOWN (▼)to change
the month digits.
4. Press CALL once to select. After the month
digits are set, the date digits flash.
5. Press UP (▲)or DOWN (▼)to change
the date digits.
6. Press CALL once to select. After the date
digits are set, the hour digits flash.
7. Press UP (▲)or DOWN (▼)to change
the hour digits.
8. Press CALL once to select. After the hour
digits are set, the minute digits flash.
9. Press UP (▲)or DOWN (▼)to change
the minute digits.
10.Press CALL once to select. After the
minute digits are set, AM/PM will flash.
11.Press UP (▲)or DOWN (▼)to for either
AM or PM.
12.Press CALL once to select. After AM or
PM is selected, the time/date digits
will be blank.
13.Press CALL once to display the time/date
again or press UP (▲)or DOWN (▼)to
go to the next menu.
Setting Contrast
Default: Level 2
1. Press CALL once to enter the Contrast
Level selection mode. The current
selected level flashes.
2. Press UP (▲)or DOWN (▼)to
change the level.
3. Press CALL to select level desired.
4. Press UP (▲)or DOWN (▼)to
advance to the next menu.
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Feature Set-up
Clarity Power Technology
With the Clarity Power feature, the high fre-
quency sounds are amplified more than the
low frequency sounds so words are not just
louder, but clearer and easier to understand.
BOOST Clarity Power On/Off
The C430 has a BOOST CLARITY POWER
button that controls the loudness of the
receiver. Once the BOOST button is pressed,
an extra level of amplification is added over
the entire range of the volume control.
The TALK button will light ORANGE to indi-
cate the CLARITY POWER feature is activated.
WARNING: When the TALK button is lit
ORANGE volume may be at a high level. To
protect hearing, lower the volume control to
minimum before using.
Volume Control
The dial controls the level of volume the hand-
set and headset receive. The volume dial
provides up to 15 dB of volume before the
CLARITY POWER button is activated. Once
the CLARITY POWER button is pressed, the
Clarity 430 will provide up to 30 dB of gain.
Handset Ringer
Set the switch marked Ringer On/Off located
on the side of the handset. The ringer switch
must be set to ON for the handset to ring.
NOTE: If both handset and base ringer’s are
set to OFF, the visual ringer will flash to indi-
cate there is an incoming call.
TELEPHONE BASE
BOOST ON/OFF Switch
This switch will disable the reset feature of the
BOOST Clarity Power button as follows:
ON – When the Boost ON/OFF switch is set
to “ON”, the Boost function will be ON
every time a call starts, and will default to
ON every time the phone hangs up. During
a call, the BOOST Clarity Power button can
toggle the Clarity Power ON or OFF accord-
ing to the user’s needs.
OFF – When the Boost ON/OFF switch is set
to “OFF”, the Boost function (Clarity Power)
will be OFF every time a call starts, and the
user will need to press the BOOST Clarity
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RINGER
OFF ON
VOLUME
RING
STYLE
Diagram D: Telephone Base
C430Eng_1.26.04 1/26/04 8:51 PM Page 14
Power button in order to gain the extra level
of amplification. If the phone hangs up, the
Clarity Power will reset to OFF. During a call,
the BOOST Clarity Power button can toggle
the Clarity Power function on or off according
to the user’s needs.
Pulse/Tone
Slide the switch to the type of telephone serv-
ice you have; tone for touch-tone service or
pulse for rotary dialing.
Ringer Volume
Adjust the volume of ring by pressing the
VOLUME UP or DOWN switch until the
desired ring volume is achieved. There are
six (6) levels of volume available.
Ringer Style
The style of ring or cadence can also be
adjusted by pressing the RING STYLE button.
Six (6) styles are available allowing you to
customize your ring. The ringer will sound
for 2 seconds while choosing a ringer style,
to allow the user to make a choice.
NOTE: If both handset and base ringer’s are
set to OFF, the visual ringer will flash to indi-
cate there is an incoming call.
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Telephone Operations
Placing a Call
1. Press the TALK button (TALK button
will illuminate GREEN) and dial the
number you wish to call.
2. To end the call press the TALK button
or place the handset in the base.
Answering a Call
1. Remove handset from base. You will
automatically be connected.
OR
2. Press the TALK button.
Refer to BOOST Clarity Power and Volume
Control for information on adjusting volume
controls (Page 14).
Temporary Tone
If you have rotary (pulse) dial service, you
can change from pulse to touch tone (tone)
during a call.
1. Make phone call and wait until it
is connected.
2. Press the * key. Keys pressed after
this are sent as tone signals.
3. The phone will automatically reset
to rotary (pulse) service after the
call ends.
Visual Ringers
Visual ringers are located in both the hand-
set antenna and the base of the telephone.
When an incoming call is received, these
lights will flash. The handset visual ringer
will also stay lit while the phone is in use.
Flash
The FLASH button is activated to use custom
calling services such as Call Waiting or
Three Way Calling. Please contact your
local telephone company for information
on these services.
Mute
The MUTE button allows the user to conduct
a private conversation that you do not want
the person on the other end to hear. While
in the mute mode, the TALK button will alter-
nately flash RED and the microphone in the
handset is disabled. Pressing the MUTE button
again will disengage the MUTE feature.
Redial/Pause
The RD/P button operates both the last
number redial and the pause feature.
Last Number Redial:
The last number dialed (up to 32 digits) is
stored in the redial memory until another
number is dialed.
To use this feature:
1. Press the TALK button.
2. When you hear the dial tone,
press the RD/P button.
3. The phone will automatically
dial for you.
Pause Feature:
Programming in a pause will cause the
phone to wait four (4) seconds before
dialing additional numbers. This feature
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may be used when it is necessary to dial
an access code (9, for example) and
wait for a second dial tone before you
can dial an outside number. Press the
RD/P button at the required point during
the memory storage process to program
a pause.
LCD Display Screen
The LCD located on the back of the phone
will display the number you are dialing and
with Caller ID service displays information
about the call before you answer. The display
also functions as call timer when the handset
is off hook or on a call.
Lighted Key Pad
The key pad will light for fifteen (15) seconds
after removing the handset from the base. To
reactivate the feature while in standby, press
the TALK or the MEM button. To activate while
the phone is in use, press any key.
Base Lights
Power ON – Handset is on a call.
In Use/ Charging ON – When handset is in
the base charging, the LED will shine RED
when the handset is on a call the LED will
shine GREEN.
Page/Handset Locator
To send a page signal from the base to the
handset, press the PAGE button located on
the base of the telephone. A series of rings
will sound from the handset.
To locate the handset if it is away from the
base, press and hold the PAGE button for
approximately five (5) seconds. A series
of rings will sound. Return the handset to
the base or press the TALK button to cancel
the page.
Channel Operation
The Clarity 430 cordless telephone auto-
matically searches and selects the clearest
of 40 channels when it is being used. If
interference develops on the line, pressing
this button will move to another channel.
Security Code
The security code prevents your cordless
phone conversations from being accessed
by a phone on a different line. Once the
handset battery is fully charged, the handset
will automatically select the code from
over 65,000 different combinations. The
code is changed every time the handset is
placed in the cradle.
If you have trouble with placing or receiving
calls, a lost security code may be the cause
of the problem. When this occurs, the hand-
set can no longer communicate with the
base. Reset by placing the handset on the
base for 5-10 seconds. If that does not
work, unplug the AC adapter from the wall
outlet. Disconnect the handset battery for
5-10 seconds, and then reconnect. Place
hand-set back on the base and then reinsert
the AC adapter.
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Memory Storage
Memory Storage Locations
The C430 has ten (10) indirect or two touch
memory locations on the telephone (0-9) that
can be programmed to dial frequently called
numbers of up to 16 digits.
Three (3) Emergency Storage buttons are
located on the handset. These storage buttons
can be programmed with numbers of up to
16 digits.
Storing Numbers into Memory:
1. Press the MEM button.
2. Dial the number you wish to store.
3. Press the MEM button again.
4. Press either the emergency button or
the number on the key pad that you
wish to store the number to.
5. A long beep will indicate the
programming process is complete.
Dialing from Memory:
1. Press the TALK button.
2. Press the MEM button.
3. Press the number on the key pad
where the desired number has
been stored.
4. The call will automatically dial.
To Dial From Emergency Storage Location:
1. Press the TALK button.
2. Press the desired emergency button.
3. The call will automatically dial.
Editing Numbers Stored in Memory:
Replace a stored number by programming
a new number in its place.
Deleting Numbers from Memory:
1. Press and release the MEM button
for (3) three seconds .
2. Enter the location number (0-9) or
press one of the three (3) emergency
buttons and review the number.
3. Press the DEL button to erase the
memory. ERASE MEMO and the
location number will be displayed.
4. Press DEL again to confirm.
5. A long beep will indicate the
process is complete.
NOTE: During the memory storage process
the TALK button will flash GREEN.
In the event of a power outage, memory is
retained of at least six (6) hours.
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Caller ID Operations E
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IMPORTANT: You must subscribe to Caller ID
Service from your local telephone company
to utilize this feature.
This telephone will automatically display an
incoming caller’s name and telephone along
with the date and time of the call. It will
record up to fifty (50) calls and store the
data into memory.
Functions:
CALL: Pressing this button will dial the num-
ber displayed and functions as select and
save in the set up menu.
SCROLL UP/DOWN: (▲) (▼) Allows for a
scrolling review either up or down through
the CID list and set up menu.
DELETE: Pressing delete will remove the
entry displayed.
The LED in the handset antenna will
illuminate RED to indicate a new call has
been received.
Stand By
In the stand by mode the LCD will display
the following information:
•Date/Time
•Battery Status
•Number of received
Example: CALLS ALL =20
•Number of new received calls.
Example: 10 New
• Repeat Icon: RPT indicates CID calls
that are repeated.
Viewing Call List
When an incoming call is received, the
screen will display, the name, number, date
and time of call if available.
Blocked Number
NUM BLOCKED will appear if the name
and/or number of the caller are blocked.
Unknown Number
NO NUMBER will appear if the name
and/or number of the incoming call are
not available.
If the telephone number on the Caller ID
display is longer than 16 digits the display
will toggle between the first half of the
number and the second half by pressing
the *and # buttons.
Diagram E: Caller ID Screen
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Caller ID Operations
The REPEAT call icon will light if the C430
receives more than one call from the
same number.
There will be message to indicate end
of CID list.
Placing a call from Caller ID List
1. From stand by use the UP/ DOWN
arrows to scroll through Call List
2. Select the desired number by pressing
CALL. Selected number will flash. Use the
Up and Down Scroll to view available
dialing options (7 digits, 10 digits or
11 digits).
3. Press CALL to select the desired call
format (see below). The number will
stop flashing.
4. Press CALL to dial.
When you place calls using Caller ID infor-
mation, you have three (3) dialing options to
select from:
1. 7 digit number (123-4567)
2. 7 digit number plus area code
(890-123-4567)
3. 1 plus area code plus 7 digit number
(1-890-123-4567)
Deleting Calls from Call list
1. While reviewing the Caller ID, press
DEL to delete the displayed caller infor
mation. The display flashes “ERASE?”
2. Press DEL to select. The display briefly
reads, “CID ERASED.” The next Caller ID
entry appears automatically or the dis
play reads, “– NO CALLS –” if the list
is empty.
Phone numbers cannot be deleted while it
is in the flashing mode.
Deleting All Caller ID Information
1. While reviewing the Caller ID, hold
down DEL for three (3) seconds. The
display flashes “ERASE ALL?”
2. Press DEL to select. The display briefly
reads “ALL CID” and “ERASED” and
then “— NO CALLS —”.
At any time, you can press FLASH one
time to return to standby mode. Or it will
return to standby automatically when 30
seconds has elapsed without any keys
being pressed.
Call Waiting
When you are on an existing call, you
will hear a beep. The LCD will display the
incoming calls caller ID information. To
answer the waiting call, press FLASH. The
original call will be placed on hold and you
will be connected with the waiting call. To
return to the original call, press FLASH.
If you do not access the waiting call, the
caller ID information is transferred into the
call list as a viewed call.
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Care E
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The unit will not operate/no dial tone:
•Verify the TALK Button is lit.
•Verify the AC Adapter is securely
plugged into the base and the
telephone.
•Verify the telephone line cord is
securely plugged into the wall jack
and the telephone.
•Make sure the base antenna is in an
upright position.
•Make sure the handset battery is
fully charged.
•Verify the telephone is in the correct
dialing mode, tone (touch) or
pulse (rotary).
•Make sure you are in the usable
range of the base station.
•Reset the security code by placing the
handset in the base for 5-10 seconds.
The phone does not ring when you
receive a call:
•Make sure the RINGER switch on the
handset and base are set to ON.
•Verify the AC Adapter is securely
plugged into the base and the
telephone.
•Verify the telephone line cord is
securely plugged into the wall jack
and the telephone.
•Make sure you are in the usable
range of the base station.
•You may have too many extensions
on your line. Try unplugging a
few devices.
Trouble Shooting
The C430 has been designed to give you
years of dependable service with a
minimum of care.
To ensure the utmost in performance, follow
these guidelines in caring for the unit:
1. Avoid dropping or knocking the unit.
2. Dust the unit regularly. Wipe the
unit with a soft damp cloth. Do
not use detergents and avoid
excess moisture.
3. The C430 is an electrical device.
Avoid electric shock by keeping the
phone away from water (i.e. bath
room, kitchen sink, etc.)
C430Eng_1.26.04 1/26/04 8:51 PM Page 21
Trouble Shooting
Noise, Static, Interference or Other Calls
Heard while Using the Handset:
•Try changing channels.
•Make sure the base antenna is in an
upright position.
•Make sure you are in the usable
range of the base station.
•Make sure the handset battery is
fully charged.
•Try relocating the base unit to
another location.
•Make sure the AC Adapter is not
plugged into the wall outlet with
other appliances.
•Try relocating the base unit to
another location.
Phone Will Not Hold Charge:
•Make sure the charging contacts on
the handset and base are free of dust
and dirt. Clean the contacts with a
soft cloth.
•Make sure CHARGE LED on the base
is lit when handset is in the cradle.
•If necessary, replace the handset
battery. (See Handset Battery Charging)
Difficulty in Placing or Receiving Calls:
•Move closer to the base and
try again.
•If moving closer does not work, you
may have lost the security code.
•Reset code by placing the handset
back on the base for 5-10 seconds.
(See Security Code Section)
•Make sure you have selected the
correct dialing mode, tone or pulse.
•Make sure the AC Adapter is not
plugged into a wall outlet with other
appliances. Disconnect for 5-10
seconds then reconnect. Place the
handset back on the base and
reinsert the AC Adapter.
•Make sure the handset battery is
fully charged.
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d) If this telephone equipment causes harm
to the telephone network, the telephone
company will notify you in advance that
temporary discontinuance of service may be
required. But if advance notice isn’t practi-
cal, the telephone company will notify the
customer as soon as possible. Also, you will
be advised of your right to file a complaint
with the FCC if you believe it is necessary.
e) The telephone company may make
changes in its facilities, equipment, opera-
tions or procedures that could affect the
operation of the equipment. If this happens
the telephone company will provide
advance notice in order for you to make
necessary modifications to maintain
uninterrupted service.
f) If trouble is experienced with this tele-
phone equipment, for repair or warranty
information, please contact Clarity, 1-800-
552-3368. If the equipment is causing harm
to the telephone network, the telephone
company may request that you disconnect
the equipment until the problem is resolved.
g) This telephone equipment is not intended
to be repaired and it contains no repairable
parts. Opening the equipment or any
attempt to perform repairs will void the
warranty. For service or repairs, call 1-800-
552-3368.
h) Connection to party line service is subject
to state tariffs. Contact the state public utility
commission, public service commission or
corporation commission for information.
Regulatory Compliance E
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Part 68 of FCC Rules Information
a) This equipment complies with Part 68 of
the FCC rules and the requirements adopted
by the ACTA. On the bottom of this equip-
ment is a label that contains, among other
information, a product identifier in the
format US:AAAEQ##TXXXX. If requested,
this number must be provided to the tele-
phone company.
b) A plug and jack used to connect this
equipment to the premises wiring and
telephone network must comply with the
applicable FCC Part 68 rules and require-
ments adopted by the ACTA. A compliant
telephone cord and modular plug, RJ11C
USOC, is provided with this product. It is
designed to be connected to a compatible
modular jack that is also compliant. See
installation instructions for details.
c) The REN is used to determine the number
of devices that may be connected to a tele-
phone line. Excessive RENs on a telephone
line may result in the devices not ringing in
response to an incoming call. In most but not
all areas, the sum of RENs should not exceed
five (5.0). To be certain of the number of
devices that may be connected to a line, as
determined by the total RENs, contact the
local telephone company. For products
approved after July 23, 2001, the REN for
this product is part of the product identifier
that has the format US:AAAEQ##TXXXX.
The digits represented by ## are the REN
without a decimal point (e.g., 03 is a REN
of 0.3). For earlier products, the REN is
separately shown on the label.
C430Eng_1.26.04 1/26/04 8:51 PM Page 23
Regulatory Compliance
24
i) If your home has specially wired alarm
equipment connected to the telephone line,
ensure the installation of this telephone equip-
ment does not disable your alarm equipment.
If you have questions about what will disable
alarm equipment, consult your telephone
company or a qualified installer.
j) This telephone equipment is hearing aid
compatible.
Customer-Owned Coin/Credit Card Phones:
To comply with state tariffs, the telephone
company must be given notification prior to
connection. In some states, the state public
utility commission, public service commission
or corporation commission must give prior
approval of connection.
Part 15 of FCC Rules Information
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions: (1) This device
may not cause harmful interference, and (2)
this device must accept any interference
received, including interference that may
cause undesired operation.
Your equipment has been tested and found to
comply with the limits of a Class B digital
device, pursuant to Part 15 of FCC rules.
These limits are designed to provide reason-
able protection against harmful interference
in residential installation.
This equipment generates, uses and can
radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there is
no guarantee that interference will not occur
in a particular installation; if this equipment
does cause harmful interference to radio
or television reception, which can be deter-
mined by turning the equipment off and
on, you are encouraged to try to correct
the interference by one of the following
measures:
1. Where it can be done safely,
reorient the receiving television or
radio antenna.
2. To the extent possible, relocate the
television, radio or other receiver
with respect to the telephone equip-
ment. (This increases the separation
between the telephone equipment
and the receiver.)
3. Connect the telephone equipment
into an outlet on a circuit different
from that to which the television,
radio, or other receiver is connected.
4. Consult the dealer or an experienced
Radio/TV Technician for help.
CAUTION: Changes or modifications not
expressly approved by the manufacturer
responsible for compliance could void the
userís authority to operate the equipment.
C430Eng_1.26.04 1/26/04 8:51 PM Page 24
Regulatory Compliance
Industry Canada Technical Specifications
This product meets the applicable Industry
Canada technical specifications.
Before installing this equipment, users should
ensure that it is permissible to be connected
to the facilities of the local telecommunica-
tions company. The equipment must also be
installed using an acceptable method of con-
nection. In some cases, the company’s inside
wiring associated with a single line individual
service may be extended by means of a
certified connector assembly (telephone exten-
sion cord). The customer should be aware
that compliance with the above conditions
may not prevent degradation of service in
some situations.
Repairs to certified equipment should be
made by an authorized Canadian mainte-
nance facility designated by the supplier.
Any repairs or alterations made by the user
to this equipment, or equipment malfunctions,
may give the telecommunications company
cause to request the user to disconnect
the equipment.
Users should ensure for their own protection
that the electrical ground connections of the
power utility, telephone lines and internal
metallic water pipe system, if present, are
connected together. This precaution may be
particularly important in rural areas.
CAUTION: Users should not attempt to make
such connections themselves, but should
contact the appropriate electrical inspection
authority, or electrician, as appropriate.
The Ringer Equivalence Number is an indi-
cation of the maximum number of terminals
allowed to be connected to a telephone
interface. The termination on an interface
may consist of any combination of devices
subject only to the requirement that the
sum of the Ringer Equivalence Numbers
of all the devices does not exceed five.
(The term “IC:” before the certification/regis-
tration number only signifies that the Industry
Canada technical specifications were met.)
The party responsible for regulatory
compliance:
Clarity, A Division of Plantronics, Inc.
4289 Bonny Oaks Drive, Suite 106
Chattanooga, TN 37406
Phone: 1-800-552-3368
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Warranty and Service
26
The following warranty and service informa-
tion applies only to products purchased and
used in the U.S. and Canada. For warranty
information in other countries, please contact
your local retailer or distributor.
Limited Warranty
Clarity, a division of Plantronics, Inc.
(“Clarity”) warrants to the original con-
sumer purchaser that, except for limitations
and exclusions set forth below, this product
shall be free from defects in materials
and workmanship for a period of one (1)
year from the date of original purchase
(“Warranty Period”). The obligation of Clarity
under this warranty shall be at Clarity‘s
option, without charge, of any part or unit
that proves to be defective in material or
workmanship during the Warranty Period.
Exclusions from Warranty
This warranty applies only to defects in
factory materials and factory workmanship.
Any condition caused by accident, abuse,
misuse or improper operation, violation of
instructions furnished by Clarity, destruction or
alteration, improper electrical voltages or cur-
rents, or repair or maintenance attempted by
anyone other than Clarity or an authorized
service center, is not a defect covered by this
warranty. Telephone companies manufacture
different types of equipment and Clarity
does not warrant that its equipment is com-
patible with the equipment of a particular
phone company.
Implied Warranties
Under state law, you may be entitled to the
benefit of certain implied warranties. These
implied warranties will continue in force only
during the warranty period. Some states do
allow limitations on how long an implied
warranty lasts, so the above limitation may
not apply to you.
Incidental or Consequential Damages
Neither Clarity nor your retail dealer or
selling distributors has any responsibility for
any incidental or consequential damages
including without limitation, commercial loss
or profit, or for any incidental expenses,
expenses, loss of time, or inconvenience.
Some states do not allow exclusion or limita-
tion of incidental or consequential damage,
so the above limitation or exclusion may not
apply to you.
Other Legal Rights
This warranty gives you specific legal rights
and you may also have other rights which
vary from state to state.
C430Eng_1.26.04 1/26/04 8:51 PM Page 26
How to Obtain Warranty Service
To obtain warranty service, please prepay
shipment and return the unit to the appropri-
ate facility listed below.
In the United States
Clarity Service Center
4289 Bonny Oaks Drive, Suite 106
Chattanooga, Tennessee 37406
Tel. (423) 622-7793
or (800) 426-3738
Fax: (423) 622-7646
or (800) 325-8871
In Canada
Clarity Service Center
1455 Pitfield Boulevard
Saint-Laurent
Quebec H4S 1G3
Tel: (800) 540-8363
(514) 956-8363
Fax: (514) 956-1825
Please use the original container, or pack
the unit(s) in a sturdy carton with sufficient
packing material to prevent damage.
Include the following information:
1. A proof-of-purchase indicating
model number and date
of purchase.
2. Bill-to address.
3. Ship-to address.
4. Number and description of
units shipped.
5. Name and telephone number of
person to call, should contact be
necessary.
6. Reason for return and description
of the problem.
Damage occurring during shipment is
deemed the responsibility of the carrier,
and claims should be made directly with
the carrier.
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