Cognitive Solutions Printer Dd2424 Users Manual

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Troubleshooting

If the printer locks up or prints labels incorrectly,cycle the power to

recalibrate label position. Once the power has been turned off, queued print

jobs must be sent to the printer again.

Label Jam

If a label jams in the peeler,disconnect power,open the peeler and remove

the jammed label.Make certain the peeler mechanism is clean and free of

debris before reloading media.

Caution! Do not attempt any further troubleshooting without first contact-

ing Cognitive Technical Support.Any tampering with the printer may cause

permanent damage and void the printer’s warranty.

Del Sol Peeler Specifications

2" printer with a peeler,media limitations:

Minimum media width: 0.75"

Maximum media width: 2.5"

4" printer with a peeler,media limitations:

Minimum media width: 1.00"

Maximum media width: 4.25"

To identify label parameters,use the HALT command defined in the Cognitive

Programmer’s Guide.If you are using a Windows print driver,use the Stop

After Label command or equivalent.For additional programming informa-

tion,see the Cognitive Programmer’s Guide or your print driver manual.

Contact Cognitive for all of your supply needs, including media and

cleaning pens.

www.cognitive.com

TEL 303-273-1400 TOLL FREE 800-525-2785 FAX 303-273-1414

691 Corporate Circle Golden,CO 80401

Peeler Guide

Applicable Models:DD2424,DT2424,DD42X4,DT42X4

100-204-01 Rev.B

Cognitive's Del Sol desktop printers are available

with a peeler option.The following instructions

supplement the Del Sol Quick Start Guide.

Close Peeler

Press the top of the blue latches

to secure the peeler door in place.

Close the printer as explained

in the Quick Start Guide.

Note:You will hear a click when

the peeler is properly latched.

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Peeler Maintenance

To clean the printer follow the maintenance

instructions in the Del Sol Quick Start Guide.

Clean the lower drive roller (A),label taken sensor

(B) and pinch roller (C),with a soft,lint free cloth

saturated with 99% isopropyl alcohol.Remove

adhesive residue on the lower metal pinch

roller (C) every 7,000 to 10,000 inches.

Tip:Press FEED to rotate the platen

one-quarter turn, and clean all sides

of the platen.

Caution! Incorrectly cleaning the printer

will cause permanent damage and void the

printer’s warranty.Cognitive recommends

using a certified cleaning pen for all your

printer's cleaning requirements,

P/N 60-14-00-0002.

Peeler Operating Instructions

Load Media

Remove the first label from

the backing.Slide the

backing under the metal

pinch roller (A) and through

the slot in the peeler door (B).

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Important: Please read these instructions carefully

as there are operation differences between a

standard Del Sol printer and a peeler equipped model

A

BC

Open Peeler

Open the Del Sol printer mechanism

as explained in the Quick Start Guide.

Press down on the blue latches on the

front of the printer. The peeler door

opens forward and down to load

the media. A

B

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