CommScope Technologies S1000-RP TD-LTE and Dual-Band Wi-Fi Small Cell User Manual S1000 UserGuide

Airvana, LP TD-LTE and Dual-Band Wi-Fi Small Cell S1000 UserGuide

User Guide

DRAFTUser GuideRelease 1.0Document Number: 913109 Document Revision: 10.01Date: June 2015S1000
ii 913109 10.01 June 2015DRAFTCopyright 2015 Airvana LP. All rights reserved.Airvana is a registered trademark of Airvana LP (“Airvana”). All other trademarks are trademarks of their respective owners.This document contains information that is the property of Airvana . This document may not be copied, reproduced, reduced to any electronic medium or machine readable form, or otherwise duplicated, and the information herein may not be used, disseminated or otherwise disclosed, except with the prior written consent of Airvana.THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR AIRVANA SALES REPRESENTATIVE FOR A COPY.
S1000 User Guide, Release 1.0 iiiDRAFTContents IntroductionGetting StartedWhat’s in the box ..........................................................................................................2Setup at a glance ...........................................................................................................3Setting up your S1000...................................................................................................4External GPS antenna setup..........................................................................................7When is your S1000 ready to use?................................................................................9Setting up optional componentsPC or LAN Router Setup............................................................................................ 11Configuring the S1000 Router.................................................................................... 11Adding your ISP User Name and Password...............................................................12Using S1000How the S1000 works.................................................................................................15How data goes over the Internet .................................................................................17Maintenance................................................................................................................17TroubleshootingTroubleshooting installation problems........................................................................18Resetting the S1000 ....................................................................................................19LED quick reference...................................................................................................20Using LEDs.................................................................................................................21Using LEDs to diagnose Errors and Faults................................................................. 23FAQs ...........................................................................................................................25Why does the S1000 need a GPS antenna?..........................................................25Why does the S1000 need an external GPS antenna?..........................................25What happens to the S1000 if there is a power outage or if you lose Internet access?..................................................................................................................25Can you move the S1000 to another location?.....................................................25I have a DSL modem and cannot connect to the Internet ....................................25My Internet connection is slow when my laptop is connected to the S1000 .......25Getting help.................................................................................................................27Safety informationGeneral precautions ....................................................................................................28FCC information.........................................................................................................28! FCC radiation exposure statement.....................................................................28FCC Part 15..........................................................................................................29
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List of tables Device Management System Software Installation, Release 1.0 1DRAFTList of tablesTable 1 LED color key.......................................................................................1Table 2 LED states during S1000 boot sequence...............................................9Table 3 LED usage and description .................................................................21Table 4 LED error and fault conditions............................................................23
List of tables 2913101 10.36 May 2015DRAFT
S1000 User Guide, Release 1.0 1DRAFTIntroductionThis User Guide introduces you to the Airvana S1000 service and all its features. It’s divided into five sections:•Getting Started on page 1-2•Setting up optional components on page 1-11•Using S1000 on page 1-15•Troubleshooting on page 1-18•Safety information on page 1-28Throughout this guide, you’ll find tips and techniques that help you make the most of your new device and service. It is important that you read each section and note any special requirements. However, if you’d like to get right to a specific feature, simply locate that section in the Table of Contents and go directly to that page. Follow the instructions in that section, and you’ll be ready to use your S1000 in no time. WARNINGPlease read the Safety information on page 1-28 to learn about how to safely use your device. Failure to read and follow the safety information in this user guide may result in serious bodily injury, death, or property damage.NOTEUse the following key when viewing LED tables in this document:Table 1. LED color keySolid Green Solid Red Off Blinking Red
Chapter 1 Getting Started 2913109 10.01 June 2015DRAFTGetting StartedThis section describes the contents of the S1000 box and setting up your S1000. What’s in the boxEnsure that the following items are in the box:S1000 4G Small Cell DeviceGPS CableEthernet CablePower SupplyExternal GPS AntennaConnectorsStand
Chapter 1 Getting Started S1000 User Guide, Release 1.0 3DRAFTSetup at a glanceThe following diagram shows a typical S1000 setup. External GPS Antenna(if needed)PC or LAN Router (optional)S1000 Broadband Connection DeviceIMPORTANT: To ensure the best service quality, always connect your S1000 directly to the broadband connection device.To InternetPower Supply
Chapter 1 Getting Started 4913109 10.01 June 2015DRAFTSetting up your S10001Disconnect the power from all devices on your network. 2Place your S1000 in a central location. For best results, place the S1000 in an elevated location, such as the top of a bookshelf or tall cabinet. NOTE: If you have a wall mounted S1000, position the device on an interior wall or pole, allowing at least a 6 inch (15cm) clearance above and below the device.
Chapter 1 Getting Started S1000 User Guide, Release 1.0 5DRAFT3Connect one end of the yellow Ethernet cable to an available LAN port on your broadband connection device. To S1000Broadband Connection Device4Connect the other end of the yellow Ethernet cable to your S1000’s WAN port. S1000To Broadband Connection Device
Chapter 1 Getting Started 6913109 10.01 June 2015DRAFT5Turn on your broadband connection device. NOTEWait a couple of minutes for the broadband device to fully initialize before continuing. 6Plug the power supply connector into the black power port on your S1000. S1000To Power Supply
Chapter 1 Getting Started S1000 User Guide, Release 1.0 7DRAFT7Plug the other end into an available electrical outlet. (We recommend a surge protected outlet.)External GPS antenna setupUse the external GPS antenna if your S1000's internal antenna does not gain a signal for GPS lock (indicated by a solid red GPS LED for more than 2 hours, solid green indicates GPS lock). Connect the external GPS antenna to your device's GPS connection port.NOTEAfter initial installation, GPS may take 30-40 minutes to get a GPS fix.1Remove the GPS antenna module from the back of the S1000. (See inset in drawing). Connect the GPS cable to the antenna module and the S1000. 2Place the external GPS antenna, with Airvana facing up, horizontally on a clean, flat surface, next to a closed window. The antenna works best in an open area where it can easily pick up signals.
S1000GPS Antenna ModuleNOTE: Place the external GPS antenna, with Airvana facing up, on a flat surface next to a closed window.Chapter 1 Getting Started 8913109 10.01 June 2015DRAFT
Chapter 1 Getting Started S1000 User Guide, Release 1.0 9DRAFTWhen is your S1000 ready to use?After installing and turning on your S1000 for the first time, the S1000 goes through an automated setup sequence. The table below shows the S1000 LED states during normal boot-up. Refer to Table 1 for LED color codes.Table 2. LED states during S1000 boot sequence WAN NET GPS LTE WiFi S1000 StatePerforming initial HW tests (1-2 seconds)HW tests are complete; software is loading.Software is loaded; services are initializing.WAN port is connected over the local network; IPSec tunnel is not established.WAN port is connected; IPSec tunnel is established and UP.WAN port is connected; IPSec tunnel is established and UP; GPS Time Fix is available; LTE service is UP.WAN port is connected; IPSec tunnel established and UP; GPS Time Fix is available; LTE service is UP; WiFi service is UP.During boot-up the device’s green LED will be solid for a few seconds during initial hardware tests. Upon completion of hardware tests, all LEDs, except the WAN LED, will turn off until the software loads. This takes 1 to 2 seconds.When the WAN, NET, GPS, LTE, and WiFi LEDs are solid green, your S1000 is ready for use.
Chapter 1 Getting Started 10 913109 10.01 June 2015DRAFTNOTEFor a summary of LED status indicators, see LED quick reference on page 1-20. For a complete description of LED states, see Using LEDs on page 1-21.
Chapter 1 Setting up optional components S1000 User Guide, Release 1.0 11DRAFTSetting up optional componentsPC or LAN Router SetupConnect a device that you have, such as a PC or a LAN router, to the S1000's LAN port.TIPTo ensure the best service quality, always connect the LAN router to your S1000. Do not connect it to the broadband connection device.To PC or LAN RouterS1000Configuring the S1000 RouterYour S1000 contains a built-in router. Usually, you can plug your S1000 into your broadband connection device, such as a cable modem, DSL modem or FIOS (a high-speed, fiber optic broadband Internet service), without performing any additional
Chapter 1 Setting up optional components 12 913109 10.01 June 2015DRAFTsteps. However, you may need to configure the built-in router to work with your ISP modem or connection device.The following table lists typical ISP setups and actions to take so that the built-in router works with your existing ISP setup.Broadband connection device LED display pattern Symptom Action to takeCable modem WAN, LTE and WiFi solid green Not applicable (working properly) Not applicableDSL modem WAN LED blinking red Cannot access Internet Go to Adding your ISP User Name and PasswordDSL modem with built-in router WAN led blinking red Cannot access Internet See FAQs.If the problem persists, contact Customer Support as described in Getting helpAdding your ISP User Name and PasswordIf you are using a DSL modem and your device cannot connect to the Internet, you may need to enter your Internet service provider (ISP) account user name and password so that the S1000 can connect to the Internet. You will use the GUI of the S1000 internal router to configure this information.TIPBefore you begin, obtain your ISP user name and password. Contact your ISP if you do not have this information.1Open an IE, Chrome or Firefox Web browser.2Connect to the S1000 router GUI using the following URL:http://<S1000 eth0.2 Ip address>:8888/NOTEThe login screen will differ depending on the browser you use. The following screen shows the login screen from an Internet Explorer browser.
Chapter 1 Setting up optional components S1000 User Guide, Release 1.0 13DRAFT3Enter User name ‘admin’ and Password ‘admin’. Click OK.4Click the Setup tab on the Router status page menu bar. Click WAN Settings.5Ensure that Yes (PPPoE) is selected.
Chapter 1 Setting up optional components 14 913109 10.01 June 2015DRAFT6Enter your ISP user name in the Login box and your password in the Password box. Select authentication type (PAP, CHAP) from the drop down menu. Enter the Service name information if you have it. Click OK.7Accept the defaults in other fields on the screen. Click Apply.When the WAN LED is solid green your Internet connection is available. If setting up PPPoE takes more than 15 minutes at startup, the WAN LED will turn solid red. Once the PPPoE connection is setup, the LED turns solid green. If the LED remains solid red, contact your ISP.How long should they wait at solid red (after 15 minutes) before calling ISP?
Chapter 1 Using S1000 S1000 User Guide, Release 1.0 15DRAFTUsing S1000The S1000 is an indoor small cell intended for use by small to medium size businesses.It offers any-to-any mobility through LTE technology, offering users seamless mobility between indoor and outdoor coverage. It also offers dual-concurrent 2.4/5 GHz 802.11ac Wi-Fi to deliver high data rates and performance. The Wi-Fi capabilities include automatic channel selection and Interference avoidance, and Band steering to 5GHz for supporting devices. Up to 5 SSIDs are supported, with transparent authentication of public SSID using the 802.1x protocol. The S1000 supports up to 50 Wi-Fi clients.How the S1000 worksThe S1000 is a small cell base station with a radio unit that is similar to a cell tower radio. The base station uses a low-power antenna to transmit data cellular signals in your small and medium business locations. Base stations give you better cellular coverage because they provide a stronger signal. A strong signal can extend battery life. Also, data applications on Smartphones, such as mobile email devices, work faster. Wi-FiThe S1000 supports 2 Wi-Fi cards for 2.4G and 5G modes of operation. Each Wi-Fi card is configured to act as a Wi-Fi Access Point (AP). IP addresses for the Wi-Fi cards are obtained from a DHCP server, or can be statically configured.The Wi-Fi options are configured from the S1000’s internal router. For more information, see the Airvana S1000 Router Guide (913110).BroadbandThe S1000 connects to an Operator’s network through a broadband Internet connection. Connection speedThe S1000’s actual transmission speed is only as fast as the maximum broadband connection speed. Internet congestion, the number of users on the provider’s network, and other factors can decrease the actual broadband connection speed. Individual bandwidth needs vary per customer. Airvana recommends a minimum of 3 Mbps downstream and 1.8 Mbps upstream for data services.
Chapter 1 Using S1000 16 913109 10.01 June 2015DRAFTThe following table shows recommended bandwidth by usage type: Usage Type Recommended Download Speed Recommended Upload SpeedWireless Data Up to 3 Mbps per session Up to 1.0 Mbps per session
Chapter 1 Using S1000 S1000 User Guide, Release 1.0 17DRAFTHow data goes over the InternetWireless DevicesS1000Wireless Router (optional)Broadband Connection DeviceISP(Cable, DSL, Fiber, optic)InternetCustomer NetworkMaintenanceWith normal use, S1000 is maintenance-free. Follow the recommendations below to ensure that it runs optimally. VentilationThe S1000 has ventilation slots that work best if you don’t block the flow of air to them. For desk mounted devices, keep the device at least 2 inches (5 cm) from walls and other surfaces to ensure proper air flow. NOTEFor wall mounted devices, keep the a 6 inch (15 cm) clearance above and below the device.CleaningDust the S1000 occasionally to keep air vents clear of debris. Do not use liquid cleaners.
Chapter 1 Troubleshooting 18 913109 10.01 June 2015DRAFTTroubleshooting Need this content...Troubleshooting installation problemsIf your Broadband turns solid red after 15 minutes, reversing the order of turning on the S1000 and your cable or DSL modem can often resolve this problem. To reverse the order, follow these procedures:1Unplug all cables, including power cables from all devices. You can unplug devices in any order.2Connect all Ethernet and GPS cables as described in Setting up your S1000 on page 1-4.CAUTIONDo not connect any power cables at this point in the procedure.3Plug the S1000 into an electrical outlet, preferably a surge protected outlet.4Wait 4 minutes.5Plug your cable or DSL modem into an electrical outlet.TIPYou may want to consult your cable or DSL modem documentation for any special procedures for connecting a device directly to your cable or DSL modem.If the WAN LED turns solid red after 15 minutes, call Customer Support as described in Getting help on page 1-27.Need this content...
Chapter 1 Troubleshooting S1000 User Guide, Release 1.0 19DRAFTResetting the S1000If your S1000 operates properly for an extended period and the WAN LED suddenly starts blinking red, the S1000 may have a problem requiring a reset. To reset the S1000, push the Reset button for at least 10 seconds (as shown in the drawing below). After resetting, your S1000 goes through an automated setup sequence. During this time, the device's green LEDs will be solid for a few seconds, and then all LEDs will turn off until the software loads. The reset process may take 30-45 minutes.After resetting the S1000, if the failure persists, contact Customer Care. See Getting help on page 1-27. S1000
Chapter 1 Troubleshooting 20 913109 10.01 June 2015DRAFTLED quick reference Solid Green: WiFi service UPSolid Red: HW/WiFi service problemBlinking Red: Wifi service errorOff: Wifi service or service disabledSolid Green: LTE service UPSolid Red: HW/LTE service problemBlinking Red: LTE service errorOff: LTE service sector disabledSolid Green: GPS Time Fix availableSolid Red: HW/GPS Time Fix problemBlinking Red: GPS Time Fix not availableSolid Green: ReadySolid Red: HW/connection problemBlinking Red: IPSec tunnel errorSolid Green: ReadySolid Red: HW/connection problemBlinking Red: Service error
Chapter 1 Troubleshooting S1000 User Guide, Release 1.0 21DRAFTUsing LEDsUse the LEDs to troubleshoot your device. Refer to Table 1 for LED color codes.Table 3. LED usage and description LED Display Pattern S1000 State DescriptionWANWAN port connected WAN port is connected to a peer and has obtained an IP address over the local network.WAN port not connected-or-hardware errorWAN port not connected to a peer, or has not obtained an IP address (more than 15 minutes)-or-a hardware error occurred during startupWAN port not connected WAN port is not connected to a peer, or has not obtained an IP address (15 minutes or less)NETIPSec tunnel is established IPSec tunnel is established to the Operator’s core network and is functioning properly.IPSec tunnel is either down or re-establishing -or-hardware errorThe IPSec tunnel to the Operator’s core network is down, or has not established a connection (more than 15 minutes)-or-a hardware error occurred during startupIPSec tunnel is DOWN or Setting Up IPSec tunnel to the core Network has gone down or had not come up since boot-up. (15 minutes or less)
Chapter 1 Troubleshooting 22 913109 10.01 June 2015DRAFTGPSGPS Time Fix is available The current GPS Time Fix is available.GPS Time Fix has not been achieved-or-hardware errorGPS Time Fix has not been achieved since boot-up or DSP reload (30 minutes or more)-or-a hardware error occurred during startupGPS Time Fix is not available The current GPS Time Fix is not available, including the GPS Holdover case.Note: In poor GPS reception conditions, the device can go into GPS Holdover. This forces the GPS led to blink red even though service is still available.LTELTE service is UP LTE service is UP.LTE service is DOWN-or-hardware errorLTE service has not come up (30 minutes or more)-or-a hardware error occurred during startupLTE service is coming up or coming down LTE service has not come up since boot-up, or has gone down.LTE service is turned Off. The LTE service sector has been turned off from the DMS.Table 3. LED usage and description (continued)LED Display Pattern S1000 State Description
Chapter 1 Troubleshooting S1000 User Guide, Release 1.0 23DRAFTNOTEIn the table above, a hardware error is indicated only if all LEDs are in the Red Solid display pattern.Using LEDs to diagnose Errors and FaultsThe following table shows some of the general errors and fault conditions that you may encounter with the S1000. Use the table to help diagnose and resolve potential problems with your device setup.Refer to Table 1 for LED color codes.WiFiWiFi service is UP 2.4 GHZ, 5.0 GHz or both WiFi services are UPWiFi service is DOWN -or-hardware errorWiFi service has not been able to come up (30 minutes or more)-or-a hardware error occurred during startupWiFi service is coming UP or coming DOWN Wifi service has not come up since boot-up, or has gone DOWN.WiFi service is turned Off. WiFi service has been turned OFF either from the DMS or via local device GUITable 3. LED usage and description (continued)LED Display Pattern S1000 State DescriptionTable 4. LED error and fault conditions WAN NET GPS LTE WiFi S1000 Error/FaultHW error detected
Chapter 1 Troubleshooting 24 913109 10.01 June 2015DRAFTWAN port is connected; IPSec tunnel is UP; GPS Holdover; LTE and WiFi Service is UP.WAN port is connected; IPSec tunnel is UP; GPS Time Fix is not available; LTE Service is DOWN; WiFi Service is UP.WAN port is connected; IPSec tunnel is down; GPS Time Fix is available; LTE service is DOWN; WiFi service is UP.WAN port is connected; IPSec tunnel established and UP; GPS Time Fix is available; LTE service could not come up; WiFi service is UP.WAN port is connected; IPSec tunnel established and UP; GPS Time Fix is available; LTE service is UP; 2.4 GHz and 5.0 GHz WiFi Service could not come up.Table 4. LED error and fault conditions (continued)WAN NET GPS LTE WiFi S1000 Error/Fault
Chapter 1 Troubleshooting S1000 User Guide, Release 1.0 25DRAFTFAQsWhy does the S1000 need a GPS antenna?The S1000 has a GPS antenna so that it can:• Synchronize properly with the rest of Sprint's network. • Determine and select the correct radio frequencies available in your area so that the S1000 uses the correct ones. Why does the S1000 need an external GPS antenna?Your device needs the external antenna only when the internal GPS antenna cannot lock on to sufficient satellite signals. The external antenna lets the S1000 lock on to the greatest number of satellites.What happens to the S1000 if there is a power outage or if you lose Internet access?The S1000 needs both a broadband Internet connection and a constant power supply to work. During a power outage your device will immediately switch to the Sprint network. Can you move the S1000 to another location?Yes, you can move your device to another location within the Sprint network. However, to move your device to a different address, you must first update your service address by logging into your account on www.sprint.com.I have a DSL modem and cannot connect to the InternetIf you are using a DSL modem and your S1000 cannot connect to the Internet, you may need to enter your Internet service provider (ISP) account user name and password so that the device can connect to the Internet. See Adding your ISP User Name and Password on page 1-12. My Internet connection is slow when my laptop is connected to the S1000If you are experiencing slow Internet speeds when your laptop is connected to the LAN port of your S1000, you may need to change the bandwidth speed on your S1000.
Chapter 1 Troubleshooting 26 913109 10.01 June 2015DRAFT1Connect your laptop to the LAN port of your AIRAVE and disable WiFi.2In a Web browser on your laptop, go to a Web site to test the uplink speed.NOTE: Contact Customer Care for the URL to a recommended Web site. See Getting help for Customer Care contact information. 3Run a speed test on your uplink speed. Note the maximum speed value.4In a Web browser, enter the following IP address:http://<S1000 eth0.2 Ip address>:8888/5Enter User name ‘admin’ and Password ‘admin’. Click OK.6In the Advanced tab, click Qos Setup.
Chapter 1 Troubleshooting S1000 User Guide, Release 1.0 27DRAFT7Verify that the Total Uplink Bandwidth value is large enough to support the value recorded from the uplink test. You will need to consider the rate and priority assigned to the LANTC traffic class.Is this correct? Please provide the correct test/procedure here.8If the problem persists, check the QoS setting in your home router. Ensure that the S1000 has the highest priority. See the home router’s user manual for instructions.9If the problem persists, contact your Internet Service Provider.Getting helpIf you need help with your S1000, contact Customer Care.• Online (www.airvana.com/support)• Call your Internet Service Provider for technical support.
Chapter 1 Safety information 28 913109 10.01 June 2015DRAFTSafety informationGeneral precautions• Dust the S1000 occasionally to keep air vents clear of debris. Do not wash it.• The S1000 has ventilation slots that work best if you don’t block them. Keep the S1000 at least 2 inches (5 cm) from walls and other surfaces to ensure proper air flow.• Do not operate the S1000 in an extremely dusty or humid environment.• Avoid placing the S1000 near radiators or other heating sources.• Avoid locating the S1000 where it could be exposed to direct sunlight for prolonged periods.• Do not connect the S1000 to a power strip containing an excessive number of other devices.• Although your S1000 is quite sturdy, it is a complex piece of equipment and can be broken. Avoid dropping, hitting, bending, or sitting on it.• Do not immerse the S1000 in water or get it wet. If your device does get wet, unplug it immediately until it dries.• Do not allow children to play with the S1000. They could hurt themselves and others or damage the device. NOTEFor the best care of your S1000, only Airvana-authorized personnel should service your device and accessories. Failure to do so may be dangerous and void your warranty. FCC informationFCC ID: QHY-S1000-RP! FCC radiation exposure statementWARNINGChanges or modifications not expressly approved by Airvana could void your authority to operate the equipment.
Chapter 1 Safety information S1000 User Guide, Release 1.0 29DRAFTThis device complies with FCC’s RF radiation exposure limits set forth for an uncontrolled environment under the following conditions:This device complies with FCC’s RF radiation exposure limits set forth for an uncontrolled environment under the following conditions:• This device should be installed and operated such that a minimum separation distance of 8 inches (20 cm) is maintained between the radiator (antenna) and the user’s or nearby person’s body at all times.• This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. For more information, see the publication Femtocells and Health at http://www.femtoforum.org or visit the FCC website at www.fcc.gov. FCC Part 15This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one of the following measures: • Re-orient or relocate the receiving antennas of other devices. • Increase the separation between the S1000 and other device receivers. • Connect the S1000 into an outlet on a circuit different from that to which the other device receiver is connected. • Consult the dealer or an experienced radio/TV technician for help.
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S1000 User Guide, Release 1.0Backcvr
S1000 User Guide, Release 1.0913109 10.01 June 2015Airvana250 Apollo DriveChelmsford, MA 01824, USAPhone: North America +1 (877) 855-4092 (toll free)International: +1 (978) 250-3100Fax: +1 (978) 250-3910Web: www.airvana.comDRAFT

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