Compaq Presario Notebook Pc F500 Users Manual Maintenance And Service Guide

F500 to the manual 31a9bb7e-24c1-4d5d-9f78-ea127db4ad2e

2015-02-03

: Compaq Compaq-Presario-Notebook-Pc-F500-Users-Manual-468107 compaq-presario-notebook-pc-f500-users-manual-468107 compaq pdf

Open the PDF directly: View PDF .
Page Count: 120

Download
Open PDF In Browser	View PDF

Compaq Presario F500 Notebook PC

Maintenance and Service Guide

© Copyright 2007 Hewlett-Packard
Development Company, L.P.
Microsoft, Windows, and Windows Vista are
either trademarks or registered trademarks of
Microsoft Corporation in the United States
and/or other countries. AMD, Sempron,
Turion, and combinations thereof, are
trademarks of Advanced Micro Devices, Inc.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license.
The information contained herein is subject to
change without notice. The only warranties
for HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
This guide is a troubleshooting reference used
for maintaining and servicing the computer. It
provides comprehensive information on
identifying computer features, components,
and spare parts; on troubleshooting computer
problems; and on performing computer
disassembly procedures.
First Edition: January 2007
Document Part Number: 440524-001

Table of contents

1 Product description
2 External component identification
Top components ......................................................................................................................
Pointing devices ........................................................................................................
Keys ........................................................................................................................
Front components .....................................................................................................................
Right-side components ..............................................................................................................
Left-side components .................................................................................................................
Bottom components ..................................................................................................................

4
4
5
6
7
8
9

3 Unknown user password
4 Illustrated parts catalog
Serial number location ............................................................................................................ 11
Computer major components ................................................................................................... 12
Display assembly components ................................................................................................. 15
Plastics Kit ............................................................................................................................. 16
Mass storage devices ............................................................................................................. 17
Miscellaneous parts ................................................................................................................ 17
Sequential part number listing .................................................................................................. 19
5 Removal and replacement procedures
Preliminary replacement requirements ....................................................................................... 22
Tools required ......................................................................................................... 22
Service considerations ............................................................................................. 22
Plastic parts ............................................................................................. 22
Cables and connectors ............................................................................. 23
Drive handling ......................................................................................... 23
Grounding guidelines .............................................................................................. 24
Electrostatic discharge damage .................................................................. 24
Packaging and transporting guidelines ........................................ 25
Workstation guidelines .............................................................. 25
Equipment guidelines ................................................................. 26
Component replacement procedures ........................................................................................ 27
Serial number ......................................................................................................... 27
Battery ................................................................................................................... 28
Hard drive ............................................................................................................. 29

iii

Computer feet ......................................................................................................... 31
Memory module ...................................................................................................... 31
RTC battery ............................................................................................................ 33
WLAN module ........................................................................................................ 34
Optical drive .......................................................................................................... 35
Switch cover ........................................................................................................... 37
Keyboard ............................................................................................................... 39
Power button board ................................................................................................. 41
Display assembly .................................................................................................... 43
Top cover ............................................................................................................... 48
Audio board ........................................................................................................... 50
USB/power connector board .................................................................................... 52
System board ......................................................................................................... 54
Fan/heat sink assembly ........................................................................................... 57
Processor ............................................................................................................... 59
6 Setup Utility
Starting the Setup Utility .......................................................................................................... 61
Changing the language of the Setup Utility ............................................................................... 62
Navigating and selecting in the Setup Utility .............................................................................. 62
Displaying system information .................................................................................................. 62
Restoring default settings in the Setup Utility .............................................................................. 63
Using advanced Setup Utility features ....................................................................................... 63
Closing the Setup Utility .......................................................................................................... 64
Setup Utility menus ................................................................................................................. 64
Main menu ............................................................................................................. 64
Security menu ......................................................................................................... 64
System Configuration menu ...................................................................................... 65
Diagnostics menu .................................................................................................... 65
7 Specifications
Computer specifications ..........................................................................................................
15.4-inch, WXGA BrightView display specifications ..................................................................
Hard drive specifications ........................................................................................................
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive and DVD-RW and CD-RW Combo
Drive specifications ................................................................................................................
System DMA specifications ......................................................................................................
System interrupt specifications .................................................................................................
System I/O address specifications ............................................................................................
System memory map specifications ..........................................................................................
8 Screw listing
Phillips PM2.0×5.0 captive screw ............................................................................................
Phillips PM3.0×3.0 screw .......................................................................................................
Phillips PM2.0×3.0 screw .......................................................................................................
Phillips PM2.5×7.0 screw .......................................................................................................
Phillips PM2.5×10.0 screw .....................................................................................................
Phillips PM2.5×5.0 Screw .......................................................................................................
Phillips PM2.0×4.0 Screw .......................................................................................................

66
67
68
69
70
71
72
74

76
77
78
80
82
83
85

Phillips PM2.5×4.0 screw ....................................................................................................... 86
Hex HM5.0×7.0 Standoff ....................................................................................................... 88
Phillips PM2.0×6.0 screw ....................................................................................................... 89
Phillips PM2.5×5.0 captive screw ............................................................................................ 90
9 Backup and Recovery
Recovering system information ................................................................................................. 91
Backing up your information ..................................................................................... 91
When to back up ..................................................................................... 91
Back up suggestions ................................................................................. 91
Using system restore points ....................................................................................... 92
When to create restore points .................................................................... 92
Create a system restore point ..................................................................... 92
Restore to a previous date and time ............................................................ 92
Creating recovery discs ........................................................................................... 93
Reinstalling software programs and drivers ................................................................. 93
Reinstalling preinstalled programs and drivers ............................................. 94
Reinstalling programs from discs ................................................................ 94
Performing a recovery ............................................................................................. 94
Recovering from the recovery discs ............................................................. 95
Recovering from the partition on the hard drive ............................................ 95
Deleting the recovery partition on the hard drive ......................................................... 95
Updating reinstalled software ................................................................................... 96
10 Connector pin assignments
Audio-out (headphone) ........................................................................................................... 97
Audio-in (microphone) ............................................................................................................ 97
External monitor ..................................................................................................................... 98
RJ-11 (modem) ....................................................................................................................... 99
RJ-45 (network) ...................................................................................................................... 99
S-Video-out .......................................................................................................................... 100
Universal Serial Bus .............................................................................................................. 100
11 Power cord set requirements
Requirements for all countries or regions ................................................................................. 101
Requirements for specific countries or regions .......................................................................... 102
12 Recycling
Battery ................................................................................................................................ 103
Display ............................................................................................................................... 104
Index ............................................................................................................................... 110

Product description

Category

Description

Operating
system

Preinstalled:

Serviceability

●

Windows Vista™ Premium

●

Windows Vista Home Basic

●

Free DOS

End-user replaceable parts:
●

AC adapter

●

Battery (system)

●

Hard drive

●

Memory module

●

WLAN module

●

Optical drive

External component identification

Top components
Pointing devices

Item

Component

Function

(1)

TouchPad light

●

Blue: TouchPad is enabled.

●

Amber: TouchPad is disabled.

(2)

TouchPad

Moves the pointer and selects or activates items on the
screen.

(3)

TouchPad horizontal scroll zone

Allows you to scroll left or right.

(4)

Left and right TouchPad buttons

Function like the left and right buttons on an external mouse.

(5)

TouchPad on/off button

Enables/disables the TouchPad.

(6)

TouchPad vertical scroll zone

Allows you to scroll up or down.

Chapter 2 External component identification

Keys

Item

Component

Function

(1)

Speakers

Produce sound.

(2)

num lock key

Enables numeric lock, turns on the embedded numeric
keypad, and turns on the num lock light.

(3)

Embedded numeric keypad keys

Can be used like the keys on an external numeric keypad.

(4)

Arrow keys

Move the cursor around the screen.

(5)

Windows applications key

Displays a shortcut menu for items beneath the pointer.

(6)

Windows logo key

Displays the Windows® Start menu.

(7)

fn key

Executes frequently used system functions when pressed in
combination with a function key or the esc key.

(8)

caps lock key

Enables caps lock and turns on the caps lock light.

(9)

Function keys

Execute frequently used system functions when pressed in
combination with the fn key.

(10)

Power button

●

When the computer is off, press the button to turn on
the computer.

●

When the computer is on, press the button to initiate
Hibernation.

●

When the computer is in the Sleep state, briefly press
the button to exit Hibernation.

●

When the computer is in Hibernation, briefly press the
button to exit Hibernation.

If the computer has stopped responding and Windows
shutdown procedures cannot be used, press and hold the
power button for at least 5 seconds to turn off the computer.

Top components

Front components

Item

Component

Function

(1)

Power light

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

On: A battery is charging.

●

Blinking: A battery that is the only available power
source has reached a low battery level. When the
battery reaches a critical low battery level, the battery
light begins blinking rapidly.

●

Off: If the computer is plugged into an external power
source, the light is turned off when all batteries in the
computer are fully charged. If the computer is not
plugged into an external power source, the light stays
off until the battery reaches a low battery level.

(2)

Battery light

(3)

Drive light

Blinks when the hard drive or optical drive is being
accessed.

(4)

Wireless switch

Turns the wireless feature on or off, but does not create a
wireless connection.
NOTE: A wireless network must be set up in
order to establish a wireless connection.

(5)

Wireless light

●

Blue: An integrated wireless device, such as a wireless
local area network (LAN) device and/or a Bluetooth®
device, is turned on.

●

Amber: All wireless devices are turned off.

(6)

Audio-in (microphone) jack

Connects an optional computer headset microphone, stereo
array microphone, or monaural microphone.

(7)

Audio-out (headphone) jack

Produces sound when connected to optional powered stereo
speakers, headphones, ear buds, a headset, or television
audio.

*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help
and Support.

Chapter 2 External component identification

Right-side components

Item

Component

Function

(1)

Optical drive

Reads an optical disc.

(2)

USB port (select models only)

Connects an optional USB device.

(3)

Power connector

Connects an AC adapter.

(4)

Security cable slot

Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from
being mishandled or stolen.

Right-side components

Left-side components

Item

Component

Function

(1)

S-Video-out jack

Connects an optional S-Video device, such as a television,
VCR, camcorder, overhead projector, or video capture
card.

(2)

External monitor port

Connects an external VGA monitor or projector.

(3)

RJ-45 (network) jack

Connects a network cable.

(4)

RJ-11 (modem) jack

Connects a modem cable.

(5)

USB ports (select models only)

Connect optional USB devices.

Chapter 2 External component identification

Bottom components

Item

Component

Function

(1)

Battery bay

Holds the battery.

(2)

Battery release latch

Releases the battery from the battery bay.

(3)

Optical drive

Reads an optical disc.

(4)

Memory module compartment

Contains the memory module slots, the WLAN module slot,
and the RTC battery.
NOTE: To prevent an unresponsive system and
the display of a warning message, replace with
only a WLAN device authorized for use in the
computer by the governmental agency that
regulates wireless devices in your country or
region. If you replace the device and then receive
a warning message, remove the device to restore
computer functionality. Then contact Customer
Care through Help and Support.

(5)

Vents (5)

Enable airflow to cool internal components.
CAUTION: To prevent overheating, do not
obstruct vents. Use the computer only on a hard, flat
surface. Do not allow another hard surface, such as
an adjoining optional printer, or a soft surface,
such as pillows or thick rugs or clothing, to block
airflow.
NOTE: The computer fan starts up automatically
to cool internal components and prevent
overheating. It is normal for the internal fan to cycle
on and off during routine operation.

(6)

Hard drive bay

Holds the hard drive.

Bottom components

Unknown user password

If the computer you are servicing has an unknown user password, follow these steps to clear the password.
NOTE: These steps also clear CMOS.
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power cord.

Remove the battery (see Battery on page 28).

Remove the real-time clock (RTC) battery (see RTC battery on page 33).

Wait approximately 5 minutes.

Replace the RTC battery and reassemble the computer.

Connect AC power to the computer. Do not reinsert any batteries at this time.

Turn on the computer.

All passwords and all CMOS settings have been cleared.

Chapter 3 Unknown user password

Illustrated parts catalog

Serial number location
When ordering parts or requesting information, provide the computer serial number and model number
located on the bottom of the computer.

Serial number location

Computer major components

Item

Description

Spare part number

(1)

15.4-inch, WXGA, BrightView display assembly (includes display panel cable
and wireless antenna transceivers and cables)

442876-001

Chapter 4 Illustrated parts catalog

Item

Description

Spare part number

(2)

Switch cover (includes LED board and LED board cable)

442889-001

(3)

Power button board (includes power button board and cable)

443153-001

(4)

Keyboards
Denmark, Norway, and Sweden

442887-DH1

France

442887-051

French Canada

442887-121

International

442887-B31

Italy

442887-061

Korea

442887-AD1

Latin America

442887-161

Saudi Arabia

442887-171

Spain
442887-071
Taiwan

442887-AB1

Thailand

442887-281

The United Kingdom

442887-031

The United States

442887-001

(5)

Top cover (includes speakers, TouchPad, and TouchPad cable)

442888-001

(6)

Fan/heat sink assembly (includes thermal pads)

431450-001

(7)

Processors (include thermal pad)
AMD Turion TL-52 (1.6-GHz, 1-MB L2 cache)

431372-001

AMD Turion TL-50 (1.6-GHz, 512-KB L2 cache)

431371-001

AMD Turion MK-36 (2.0-GHz, 512-KB L2 cache)

437803-001

Mobile AMD Sempron 3500+ (1.8-GHz, 1-MB L2 cache)

434414-001

Mobile AMD Sempron 3400+ (1.8-GHz, 512-KB L2 cache)

431375-001

Plastics Kit

442891-001

(8a)

Hard drive cover (includes one rubber foot and 2 captive screws, secured by C-clips)

(8b)

Memory module compartment cover (includes 3 captive screws, secured by C-clips)

(9)

System board

(10)

Audio board

431444-001

(11)

USB/power connector board (includes USB/power connector board cable)

431445-001

(12)

Base enclosure (include wireless switch and 4 rubber feet, not illustrated)

442890-001

Rubber Feet Kit (includes computer feet, not illustrated)

431431-001

(13)

Hard drives (all 5400-rpm, include hard drive bracket and hard drive connector)
120-GB

442882-001

Computer major components

Item

Description

Spare part number

100-GB

444003-001

80-GB

442881-001

(14)

6-cell, 2.20-Ah battery

441425-001

(15)

Optical drives (include bezel)

(16)

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive

442883-001

DVD-RW and CD-RW Combo Drive

442884-001

WLAN modules
802.11a/b/g WLAN module for use in Canada and the United States.

407160-001

802.11a/b/g WLAN module for use in China, Ecuador, Haiti, Honduras, Pakistan,
Peru, Qatar, South Korea, Uruguay, and Venezuela.

407160-002

802.11b/g WLAN module for use in Argentina, Brazil, Canada, Chile, Mexico,
Taiwan, and the United States.

407159-001

802.11b/g WLAN module for use in China, Ecuador, Haiti, Honduras, Pakistan, Peru,
Qatar, South Korea, Uruguay, and Venezuela.

407159-002

(17)

RTC battery (includes 2-sided tape)

431436-001

(18)

Memory modules
1024-MB (PC2-4200, 533-MHz, 1-DIMM)

443489-001

512-MB (PC2-5300, 667-MHz, 1-DIMM)

442879-001

Cable Kit (not illustrated)

Chapter 4 Illustrated parts catalog

Display assembly components

Item

Description

Spare part number

(1)

Display bezel

433284-001

(2)

Display inverter (includes Mylar shield)

431391-001

(3)

Display Hinge Kit

433288-001

(4)

15.4-inch, WXGA, BrightView display panel (includes display panel cable and 442887-001
wireless antenna transceivers and cables)

(5)

Wireless Antenna Kit (includes wireless antenna transceivers and cables)

431398-001

(6)

Display enclosure (includes wireless antenna transceivers and cables)

442878-001

Display Cable Kit (not illustrated)

433287-001

Display Logo Kit (not illustrated)

442892-001

Display Screw Kit (not illustrated)

431400-001

Display assembly components

Plastics Kit

Item

Description

Spare part number

Plastics Kit

442891-001

(1)

Hard drive cover (includes 2 captive screws, secured by C-clips)

(2)

Memory module compartment cover (includes 2 captive screws, secured by C-clips)

Chapter 4 Illustrated parts catalog

Mass storage devices

Item

Description

(1)

Hard drives (all 5400-rpm, include frame and hard drive connector)

(2)

Spare part number

120-GB

442882-001

100-GB

444003-001

80-GB

442881-001

Optical drives (include bezel and bracket)
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive

442884-001

DVD-RW and CD-RW Combo Drive

442883-001

Miscellaneous parts
Description

Spare part number

65-watt AC adapter

402018-001

Analog TV tuner

407941-001

Backpack

405527-001

Carrying case

418162-001

Composite S-Video and audio input cable

407939-001

Headset

371693-001

HP Remote Control

407313-001

Mass storage devices

Description

Spare part number

HP Remote Control II Plus

435743-001

RF cable

408485-001

RF input adapter cable

407940-001

TV tuner remote control

408479-001

USB infrared emitter

408483-001

USB travel mouse

309674-001

Wired optical mouse

436238-001

Power cords:

Australia

394279-011

Canada, French Canada, Latin America, Thailand, and the United States

394279-001

Denmark

394279-081

Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal,
Spain, and Sweden

394279-021

India

394279-D61

Italy

394279-061

Korea

394279-AD1

Taiwan

394279-AB1

The United Kingdom

394279-031

Screw Kit (includes the screws listed below)

431433-001

●

Phillips PM3.0×3.0 screw

●

Phillips PM2.5×10.0 screw

●

Phillips PM2.5×7.0 screw

●

Phillips PM2.5×5.0 screw

●

Phillips PM2.5×4.0 screw

●

Phillips PM2.0×6.0 screw

●

Phillips PM2.0×5.0 captive screw

●

Phillips PM2.0×4.0 screw

●

Phillips PM2.0×3.0 screw

Chapter 4 Illustrated parts catalog

Sequential part number listing
Spare part number

Description

309674-001

USB travel mouse

364727-001

USB digital drive

371693-001

Wired headset with volume control

394279-001

Power cord for use in Canada, French Canada, Latin America, Thailand, and the United States

394279-011

Power cord for use in Australia

394279-021

Power cord for use in Belgium, Europe, Finland, France, Germany, Greece, the Netherlands,
Norway, Portugal, Spain, and Sweden

394279-031

Power cord for use in the United Kingdom

394279-061

Power cord for use in Italy

394279-081

Power cord for use in Denmark

394279-AB1

Power cord for use in Taiwan

394279-AD1

Power cord for use in Korea

394279-D61

Power cord for use in India

402018-001

65-watt AC adapter

405527-001

Backpack

407159-001

802.11b/g WLAN module for use in the MOW countries or regions listed below:
Argentina, Brazil, Canada, Chile, Mexico, Taiwan, the United States

407159-002

802.11b/g WLAN module for use in the ROW countries or regions listed below:
China, Ecuador, Haiti, Honduras, Pakistan, Peru, Qatar, South Korea, Uruguay, Venezuela

407160-001

802.11a/b/g WLAN module for use in Canada and the United States

407160-002

802.11a/b/g WLAN module for use in the ROW countries or regions listed below:
China, Ecuador, Haiti, Honduras, Pakistan, Peru, Qatar, South Korea, Uruguay, Venezuela

407313-001

HP Remote Control

407939-001

Composite S-Video and audio input cable

407940-001

RF input adapter cable

407941-001

Analog TV tuner

408479-001

TV tuner remote control

408483-001

USB infrared emitter

408485-001

RF cable

418162-001

HP carrying case

431371-001

AMD Turion TL-50 processor (1.6-GHz, 1-MB L2 cache)

431372-001

AMD Turion TL-52 processor (1.6-GHz, 1-MB L2 cache)

431375-001

Mobile AMD Sempron 3400+ processor (1.8-GHz, 512-KB L2 cache)

Sequential part number listing

Spare part number

Description

431391-001

Display inverter

431398-001

Wireless Antenna Kit

431400-001

Display Screw Kit

431431-001

Rubber Feet Kit (includes computer feet)

431433-001

Screw Kit

431436-001

RTC battery (includes 2-sided tape)

431444-001

Audio board (includes audio board cable)

431445-001

USB/power connector board (includes USB/power connector board cable)

431450-001

Fan/heat sink assembly (includes thermal pads)

433284-001

Display bezel

433287-001

Display Cable Kit

433288-001

Display Hinge Kit

434414-001

Mobile AMD Sempron 3500+ processor (1.8-GHz, 1-MB L2 cache)

435743-001

HP Remote Control II Plus

437803-001

AMD Turion MK-36 processor (2.0-GHz, 512-KB L2 cache)

441425-001

6-cell, 2.20-Ah battery

442875-001

System board

442876-001

15.4-inch, WXGA, BrightView, display assembly (includes wireless antenna transceivers and
cables)

442877-001

15.4-inch, WXGA, BrightView, display panel

442878-001

Display enclosure (includes wireless antenna transceivers and cables)

442879-001

512-GB memory module (PC2-5300, 667-GHz, 1 DIMM)

442881-001

80-GB, 5400-rpm hard drive

442882-001

120-GB, 5400-rpm hard drive

442883-001

DVD-RW and CD-RW Combo Drive

442884-001

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive

442887-001

Keyboard for use in the United States

442887-031

Windows Vista keyboard for use in the United Kingdom

442887-051

Windows Vista keyboard for use in France

442887-061

Windows Vista keyboard for use in Italy

442887-071

Windows Vista keyboard for use in Spain

442887-121

Windows Vista keyboard for use in French Canada

442887-161

Windows Vista keyboard for use in Latin America

442887-171

Windows Vista keyboard for use in Saudi Arabia

442887-281

Windows Vista keyboard for use in Thailand

Chapter 4 Illustrated parts catalog

Spare part number

Description

442887-AB1

Windows Vista keyboard for use in Taiwan

442887-AD1

Windows Vista keyboard for use in Korea

442887-B31

Windows Vista keyboard for international use

442887-DH1

Windows Vista keyboard for use in Denmark, Norway, and Sweden

442888-001

Top cover (includes speakers and TouchPad)

442889-001

Switch cover (includes LED board and LED board cable)

442890-001

Base enclosure (includes wireless switch and 4 computer feet)

442891-001

Plastics Kit

442892-001

Logo Kit

443153-001

Power button board (includes power button board cable)

443489-001

1024-MB memory module (PC2-4200, 533-MHz, 1 DIMM)

444003-001

100-GB, 5400-rpm hard drive

Sequential part number listing

Removal and replacement
procedures

Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●

Flat-bladed screwdriver

●

Hex 5.0-mm nutdriver

●

Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

Service considerations
The following sections include some of the considerations that you should keep in mind during disassembly
and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.

Plastic parts
Using excessive force during disassembly and reassembly can damage plastic parts. Use care when
handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Chapter 5 Removal and replacement procedures

Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper
locations during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme
care; these cables tear easily.

Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage
to the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a
drive, avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive
and be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”

Preliminary replacement requirements

Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some protection,
but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you area ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines
described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.
CAUTION:

A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity

Event

10%

40%

55%

Walking across carpet

35,000 V

15,000 V

7,500 V

Walking across vinyl floor

12,000 V

5,000 V

3,000 V

Motions of bench worker

6,000 v

800 V

400 V

Removing DIPS from plastic tube

2,000 V

700 V

400 V

Removing DIPS from vinyl tray

11,500 V

4,000 V

2,000 V

Removing DIPS from Styrofoam

14,500 V

5,000 V

3,500 V

Removing bubble pack from PCB

26,500 V

20,000 V

7,000 V

Packing PCBs in foam-lined box

21,000 V

11,000 V

5,000 V

Chapter 5 Removal and replacement procedures

Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.

●

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized
equipment used for moving materials is wired to ground and that proper materials are selected to
avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines
Follow these grounding workstation guidelines:
●

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.

●

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
materials.

●

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.

●

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these
items only at static-free workstations.

●

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

Preliminary replacement requirements

Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.

●

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can
be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm
resistance between the operator and ground. To be effective, the conductive strips must be worn in
contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:
●

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material

Use

Voltage protection level

Antistatic plastic

Bags

1,500 V

Carbon-loaded plastic

Floor mats

7,500 V

Metallized laminate

Floor mats

5,000 V

Chapter 5 Removal and replacement procedures

Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 82 screws and standoffs, in 11 different sizes, that must be removed, replaced, or
loosened when servicing the computer. Make special note of each screw and standoff size and location
during removal and replacement.

Serial number
Report the computer serial number to HP when requesting information or ordering spare parts. The serial
number is located on the bottom of the computer.

Component replacement procedures

Battery
Description

Spare part number

6-cell, 2.20-Ah battery

441425-001

Before disassembling the computer, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power cord.

Remove the battery:
1.

Turn the computer upside down, with the front toward you.

Slide and hold the battery release latch (1) toward the outside of the computer. (The battery
disengages from the computer.)

Lift the front edge of the battery (2), swing it back, and remove the battery.

Reverse this procedure to install the battery.

Chapter 5 Removal and replacement procedures

Hard drive
Description

Spare part number

5400-rpm, 120-GB

442882-001

5400-rpm, 100-GB

444003-001

5400-rpm, 80-GB

442881-001

Before removing the hard drive, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power cord.

Remove the battery (see Battery on page 28).

Remove the hard drive:
1.

Position the computer with the front toward you.

Loosen the two Phillips PM2.0×5.0 screws (1) that secure the hard drive cover to the computer.

Lift the right side of the hard drive cover (2) and swing it to left.

Remove the hard drive cover.
NOTE: The hard drive cover is included in the Plastics Kit, spare part number 442891-001.

Use the Mylar tab (1) to lift the hard drive until it disconnects it from the system board.

Component replacement procedures

Remove the hard drive (2) from the hard drive bay.

If it is necessary to remove the hard drive bracket and connector, remove the six Phillips PM3.0×3.0
screws (1) that secure the bracket to the hard drive.

Lift the bracket (2) straight up to remove it from the hard drive.

Reverse this procedure to reassemble and install the hard drive.

Chapter 5 Removal and replacement procedures

Computer feet
Description

Spare part number

Rubber Feet Kit (includes 4 base enclosure rubber feet)

431431-001

The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations
shown below.

Memory module
Description

Spare part number

1024-MB (PC2-4200, 533-MHz, 1-DIMM)

443489-001

512-MB (PC2-5300, 667-MHz, 1-DIMM)

428879-001

Before removing the memory module, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power cord.

Remove the battery (see Battery on page 28).

Remove the memory module:
1.

Position the computer with the front toward you.

Loosen the three Phillips PM2.0×5.0 screws (1) that secure the memory module compartment cover
to the computer.

Component replacement procedures

Lift the left side of the cover (2) and swing it to the right.

Remove the memory module compartment cover.
NOTE: The memory module compartment cover is included in the Plastics Kit, spare part
number 442891-001.

Spread the retaining tabs (1) on each side of the memory module socket to release the memory
module. (The edge of the module opposite the socket rises away from the computer.)

Remove the memory module (2) by pulling it away from the socket at an angle.
NOTE: Memory modules are designed with a notch (3) to prevent incorrect installation into
the memory module socket.

Remove the memory module.

Reverse this procedure to install a memory module.

Chapter 5 Removal and replacement procedures

RTC battery
Description

Spare part number

RTC battery

431436-001

Before removing the RTC battery, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power cord.

Remove the battery (see Battery on page 28).

Remove the memory module compartment cover (see Memory module on page 31).

Remove the RTC battery:
1.

Disconnect the RTC battery cable (1) from the system board.

Remove the RTC battery (2).
NOTE: The RTC battery is secured to the computer by 2-sided tape. All replacement RTC
battery spare part kits include 2-sided tape.

Reverse this procedure to install the RTC battery.

Component replacement procedures

WLAN module
Description

Spare part number

802.11a/b/g WLAN module for use in Canada and the United States.

407160-001

802.11a/b/g WLAN module for use in China, Ecuador, Haiti, Honduras, Pakistan, Peru,
Qatar, South Korea, Uruguay, and Venezuela.

407160-002

802.11b/g WLAN module for use in Argentina, Brazil, Canada, Chile, Mexico, Taiwan,
and the United States.

407159-001

802.11b/g WLAN module for use in China, Ecuador, Haiti, Honduras, Pakistan, Peru,
Qatar, South Korea, Uruguay, and Venezuela.

407159-002

Before removing the WLAN module, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power cord.

Remove the battery (see Battery on page 28).

Remove the memory module compartment cover (see Memory module on page 31).

Remove the WLAN module:
1.

Position the computer with the front toward you.

Disconnect the WLAN antenna cables (1) from the WLAN module.
NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal.
The gray WLAN antenna cable is connected to the WLAN module “Aux” terminal.

Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to the computer. (The
edge of the module opposite the socket rises away from the computer.)

Chapter 5 Removal and replacement procedures

Remove the WLAN module (3) by pulling it away from the socket at an angle .
NOTE: WLAN modules are designed with a notch (4) to prevent incorrect installation into
the WLAN module socket.

Reverse this procedure to install a WLAN module.

Optical drive
NOTE: All optical drive spare part kits include an optical drive bezel.
Description

Spare part number

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive

442883-001

DVD-RW and CD-RW Combo Drive

442884-001

Before removing the optical drive, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power cord.

Remove the battery (see Battery on page 28).

Remove the optical drive:
1.

Position the computer with the left side toward you.

Remove the Phillips PM2.5×7.0 screw (1) that secures the optical drive to the computer.

Insert a thin tool, such as a paper clip (2), into the media tray release hole. (The optical drive media
tray is partially ejected from the optical drive bay.)

Component replacement procedures

Use the media tray frame to slide the optical drive (3) out of the computer.

Remove the optical drive.

If it is necessary to replace the optical drive bracket, position the optical drive with the bracket toward
you.

Remove the two Phillips PM2.0×3.0 screws (1) that secure the bracket to the optical drive.

Remove the optical drive bracket (2).

Reverse this procedure to reassemble and install the optical drive.

Chapter 5 Removal and replacement procedures

Switch cover
Description

Spare part number

Switch cover (includes display convertible hinge base cover)

442889-001

Before removing the switch cover, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power cord.

Remove the battery (see Battery on page 28).

Remove the switch cover:
1.

Turn the computer upside down, with the rear panel toward you.

Remove the two Phillips PM2.5×10.0 screws (1) and the Phillips PM2.5×5.0 screw (2) that secure
the switch cover to the computer.

Turn the computer display-side up, with the front toward you.

Open the computer as far as possible.

Component replacement procedures

Lift the rear edge of the switch cover and swing it forward until it rests on the keyboard.

Release the ZIF connector (1) to which the LED board cable is attached and disconnect the cable
(2).

Remove the switch cover.

Reverse this procedure to install the switch cover.

Chapter 5 Removal and replacement procedures

Keyboard
Country or region

Spare part number

Country or region

Spare part number

Denmark, Norway, and
Sweden

442887-DH1

Saudi Arabia

442887-171

442887-051

Spain

442887-071

442887-121

Taiwan

442887-AB1

442887-B31

Thailand

442887-281

442887-061

The United Kingdom

442887-031

442887-161

The United States

442887-001

France
French Canada
International
Italy
Latin America
442887-AD1
Korea

Before removing the keyboard, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power cord.

Remove the battery (see Battery on page 28).

Remove the switch cover (see Switch cover on page 37).

Remove the keyboard:
1.

Position the computer with the front toward you.

Remove the three Phillips PM2.5×7.0 screws that secure the keyboard to the computer.

Turn the computer display-side up, with the front toward you.

Open the computer as far as possible.

Component replacement procedures

Lift the rear edge of the keyboard (1) until it rests at an angle.

Slide the keyboard (2) back to disengage the tabs on the front edge of the keyboard from the top
cover

Swing the keyboard (3) up and forward until it rests on the palm rest.

Release the ZIF connector (1) to which the keyboard cable is attached and disconnect the keyboard
cable (2) from the system board.

Remove the keyboard.

Reverse this procedure to install the keyboard.

Chapter 5 Removal and replacement procedures

Power button board
Description

Spare part number

Power button board (includes power button board cable)

443153-001

Before removing the power button board, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power cord.

Remove the battery (see Battery on page 28).

Remove the following components:
a.

Switch cover (see Switch cover on page 37)

Keyboard (see Keyboard on page 39)

Remove the switch cover:
1.

Remove the Phillips PM2.0×3.0 screw (1) that secures the power button board to the computer.

Release the power button board (2) from the computer as far as the cables attached to the board
allow.

Disconnect the speaker assembly cable (1) from the power button board.

Release the ZIF connector to which the power button board cable (2) is connected and disconnect
the cable.

Component replacement procedures

Remove the power button board (3).

Reverse this procedure to install the power button board.

Chapter 5 Removal and replacement procedures

Display assembly
Description

Spare part number

15.4-inch, WXGA, BrightView display assembly (includes wireless antenna transceivers
and cables)

442876-001

Before removing the display assembly, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power cord.

Remove the battery (see Battery on page 28).

Remove the memory module compartment cover (see Memory module on page 31).

Disconnect the wireless antenna cables from the WLAN module (see WLAN module on page 34).

Remove the following components:
a.

Switch cover (see Switch cover on page 37)

Keyboard (see Keyboard on page 39)

Remove the display assembly:
1.

Disconnect the display cable (1) from the system board.

Remove the wireless antenna cables (2) from the clips built into the top cover.

CAUTION: Support the display assembly when removing the following screws. Failure to
support the display assembly can result in damage to the display assembly and other computer
components.
3.

Remove the four Phillips PM2.5×7.0 screws (1) that secure the display assembly to the computer.

Component replacement procedures

Remove the display assembly (2).

If it is necessary to replace any of the display assembly internal components, remove the eight rubber
screw covers from the display bezel:
NOTE:

There are three different sizes of rubber screw covers on the display bezel.

(1) Four covers on the top edge of the bezel
(2) Two covers on the lower bezel corners
(3) Two covers on the lower-inside edge of the bezel
The display bezel rubber screw covers are included in the Display Screw Kit, spare part number
431400-001.

Chapter 5 Removal and replacement procedures

Remove the eight Phillips PM2.5×7.0 screws that secure the display bezel to the display assembly.
NOTE: All screws used to secure display assembly internal subcomponents are available
in the Display Screw Kit, spare part number 431400-001.

Flex the inside edges of the left and right sides (1) and the top and bottom sides (2) of the display
bezel until the bezel disengages from the display enclosure.

Remove the display bezel (3).
NOTE: The display bezel is available using spare part number 433284-001.

If it is necessary to replace the display inverter, release the inverter (1) from the display enclosure
as far as the display panel cable and backlight cable will allow.

Component replacement procedures

10. Disconnect the display panel cable (2) and the backlight cable (3) from the inverter.
NOTE:

The display inverter is available using spare part number 431391-001.

11. Remove the display inverter.
12. If it is necessary to remove the display panel, remove the six Phillips PM2.5×5.0 screws (1) that
secure the display panel to the display enclosure.
13. Remove the display panel (2) from the display enclosure.
NOTE:

The display panel is available using spare part number 442887-001.

14. If it necessary to remove the display hinges, remove the two Phillips PM2.0×3.0 screws (1) that
secure each hinge to the display panel.

Chapter 5 Removal and replacement procedures

15. Remove the display hinges (2).
NOTE: The display hinges are available using spare part number 433288-001

16. If it is necessary to remove the wireless transceivers and cables, remove the Phillips PM2.0×4.0
screw (1) that secures each transceiver to the display enclosure.
17. Remove the wireless antenna cables from the clips (2) built into the display enclosure.
18. Detach the wireless antenna transceivers (3) from the display enclosure.
19. Remove the wireless antenna cables (4) from the display enclosure.
NOTE: The wireless antennae are included with the display enclosure and are also
available using spare part number 431398-001.

Reverse this procedure to reassemble and install the display assembly.

Component replacement procedures

Top cover
Description

Spare part number

Top cover (includes speakers, TouchPad, and TouchPad cable)

442888-001

Before removing the top cover, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power cord.

Remove the battery (see Battery on page 28).

Remove the following components:
a.

Hard drive (see Hard drive on page 29)

Memory module compartment cover (see Memory module on page 31)

Optical drive (see Optical drive on page 35)

Switch cover (see Switch cover on page 37)

Keyboard (see Keyboard on page 39)

Display assembly (see Display assembly on page 43)

Remove the top cover:

Turn the computer upside down, with the front toward you.

Remove the nine Phillips PM2.5×7.0 screws that secure the top cover to the computer.

Chapter 5 Removal and replacement procedures

Remove the following screws and standoffs:
(1) Three Phillips PM2.5×4.0 screws
(2) Six Phillips PM2.5×5.0 screws
(3) Two Hex HM5.0×7.0 standoffs

Turn the computer right-side up, with the front toward you.

Release and disconnect the following ZIF cables from the system board:
(1) Power button board cable
(2) TouchPad cable

Component replacement procedures

Remove the two Phillips PM2.0×6.0 screws (1) and the two Phillips PM2.5×5.0 screws (2) that
secure the top cover to the computer.

Lift the front edge of the top cover (1) until it disengages from the computer.

Remove the top cover (2).

Reverse this procedure to install the top cover.

Audio board
Description

Spare part number

Audio board (includes audio board cable)

431444-001

Before removing the audio board, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power cord.

Chapter 5 Removal and replacement procedures

Remove the battery (see Battery on page 28).

Remove the following components:
a.

Hard drive (see Hard drive on page 29)

Memory module compartment cover (see Memory module on page 31)

Optical drive (see Optical drive on page 35)

Switch cover (see Switch cover on page 37)

Keyboard (see Keyboard on page 39)

Display assembly (see Display assembly on page 43)

Top cover (see Top cover on page 48)

Remove the audio board:
1.

Remove the two Phillips PM2.5×5.0 screws (1) that secure the audio board to the computer.

Release the audio board (2) by sliding it away from you until the connectors on the front of the board
disengage from the openings in the base enclosure.

Remove the audio board (3).

Disconnect the audio board cable (4) from the audio board.

Reverse this procedure to install the audio board.

Component replacement procedures

USB/power connector board
Description

Spare part number

USB/power connector board (includes USB/power connector board)

431445-001

Before removing the USB/power connector board, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power cord.

Remove the battery (see Battery on page 28).

Remove the following components:
a.

Hard drive (see Hard drive on page 29)

Optical drive (see Optical drive on page 35)

Keyboard (see Keyboard on page 39)

Switch cover (see Switch cover on page 37)

Display assembly (see Display assembly on page 43)

Top cover (see Top cover on page 48)

Remove the USB/power connector board:

Remove the two Phillips PM2.5×5.0 screws (1) that secure the USB/power connector board to the
computer.

Release the USB/power connector board as far as the USB/power connector board (2) cable will
allow.

Chapter 5 Removal and replacement procedures

Disconnect the USB board cable (3) and the power connector cable (4) from the USB/power
connector board.

Reverse this procedure to install the USB/power connector board.

Component replacement procedures

System board
Description

Spare part number

System board

442875-001

When replacing the system board, be sure that the following components are removed from the defective
system board and installed on the replacement system board:
●

Memory module (see Memory module on page 31)

●

RTC battery (see RTC battery on page 33)

●

WLAN module (see WLAN module on page 34)

●

Fan/heat sink assembly (see Fan/heat sink assembly on page 57)

●

Processor (see Processor on page 59)

Before removing the system board, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power cord.

Remove the battery (see Battery on page 28).

Remove the following components:
a.

Hard drive (see Hard drive on page 29)

Optical drive (see Optical drive on page 35)

Switch cover (see Switch cover on page 37)

Keyboard (see Keyboard on page 39)

Display assembly (see Display assembly on page 43)

Top cover (see Top cover on page 48)

USB/power connector board (see USB/power connector board on page 52)

Remove the system board:
1.

Remove the USB/power connector board cable (1) from the clips in the base enclosure.

Chapter 5 Removal and replacement procedures

Remove the two Phillips PM2.5×4.0 screws (2) that secure the system board to the base enclosure.

Use the optical drive connector (1) to lift the right side of the system board (2) until it rests at an
angle.

Remove the system board (3) by sliding it away from the top cover at an angle.

If it is necessary to replace the USB/power connector board cable or the audio board cable, turn
the system board upside down, with the front toward you.

Component replacement procedures

Disconnect the USB/power connector board cable (1) and the audio board cable (2) from the system
board.

Reverse this procedure to install the system board.

Chapter 5 Removal and replacement procedures

Fan/heat sink assembly
Description

Spare part number

Fan/heat sink assembly (includes thermal paste and thermal pads)

431450-001

NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the right
side and rear panel of the computer. The computer uses an electric fan for ventilation. The fan is
controlled by a temperature sensor and is designed to turn on automatically when high temperature
conditions exist. These conditions are affected by high external temperatures, system power
consumption, power management/battery conservation configurations, battery fast charging, and
software applications. Exhaust air is displaced through the ventilation grill located on the left side
of the computer.
Before removing the fan/heat sink assembly, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power cord.

Remove the battery (see Battery on page 28).

Remove the following components:
a.

Hard drive (see Hard drive on page 29)

Memory module compartment cover (see Memory module on page 31)

Optical drive (see Optical drive on page 35)

Switch cover (see Switch cover on page 37)

Keyboard (see Keyboard on page 39)

Display assembly (see Display assembly on page 43)

Top cover (see Top cover on page 48)

System board (see System board on page 54)

Remove the fan/heat assembly:
1.

Turn the system board upside down, with the external monitor port toward you.

Disconnect the fan cable (1) from the system board.

Loosen the five Phillips PM2.5×5.0 screws (2) that secure the fan/heat sink assembly to the system
board.

Component replacement procedures

Remove the fan/heat sink assembly (3).
NOTE: Due to the adhesive quality of the thermal paste and thermal pads located between
the fan/heat sink assembly and system board components, it may be necessary to move the
fan/heat sink assembly from side to side to detach the assembly.

NOTE: The thermal paste and thermal pads should be thoroughly cleaned from the surfaces of
the fan/heat sink assembly (1), (2), and (3), the system board components (4) and (6), and the
processor (5) each time the fan/heat sink assembly is removed. Thermal pads and thermal paste
should be applied to all surfaces before the fan/heat sink assembly is reinstalled. Thermal pads
and thermal paste are included with all fan/heat sink assembly, system board, and processor spare
part kits.

Reverse this procedure to install the fan/heat sink assembly.

Chapter 5 Removal and replacement procedures

Processor
NOTE: All processor spare part kits include thermal paste.
Desription

Spare part number

AMD Turion 64 Mobile Technology TL-52 1.6-GHz processor (1-MB L2 cache)

431372-001

AMD Turion 64 Mobile Technology TL-50 1.6-GHz processor (512-KB L2 cache)

431371-001

AMD Turion 64 Mobile Technology MK-36 2.0-GHz processor (512-KB L2 cache)

437803-001

Mobile AMD Sempron 3500+ 1.8-GHz processor (1-MB L2 cache)

434414-001

Mobile AMD Sempron 3400+ 1.8-GHz processor (512-KB L2 cache)

431375-001

Before removing the processor, follow these steps:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power cord.

Remove the battery (see Battery on page 28).

Remove the following components:
a.

Hard drive (see Hard drive on page 29)

Memory module compartment cover (see Memory module on page 31)

Optical drive (see Optical drive on page 35)

Switch cover (see Switch cover on page 37)

Keyboard (see Keyboard on page 39)

Display assembly (see Display assembly on page 43)

Top cover (see Top cover on page 48)

System board (see System board on page 54)

Fan/heat sink assembly (see Fan/heat sink assembly on page 57)

Remove the processor:
1.

Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn counterclockwise
until you hear a click.

Component replacement procedures

Lift the processor (2) straight up and remove it.
NOTE: The gold triangle (3) on the processor should be aligned with the triangle icon
(4) embossed on the processor socket when you install the processor.

Reverse this procedure to install the processor.

Chapter 5 Removal and replacement procedures

Setup Utility

WARNING! Only authorized technicians trained by HP should repair this equipment. All
troubleshooting and repair procedures are detailed to allow repair at only the subassembly or
module level. Because of the complexity of the individual boards and subassemblies, do not attempt
to make repairs at the component level or modify any printed wiring board. Improper repairs can
create a safety hazard. Any indication of component replacement or printed wiring board
modification may void any warranty or exchange allowances.

Starting the Setup Utility
The Setup Utility is a ROM-based information and customization utility that can be used even when your
Windows operating system is not working or will not load.
NOTE: The fingerprint reader (select models only) does not work when accessing the Setup
Utility.
The utility reports information about the computer and provides settings for startup, security, and other
preferences.
To start the Setup Utility:
1.

Turn on or restart the computer.

Before Windows opens and while “Press to enter setup” is displayed in the lower-left corner
of the screen, press f10.

Starting the Setup Utility

Changing the language of the Setup Utility
The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is
not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1.

To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press to
enter setup” is displayed in the lower-left corner of the screen.

Use the arrow keys to select System Configuration > Language, and then press enter.

Press f5 or f6 (or use the arrow keys) to select a language, and then press enter to select a language.

When a confirmation prompt with your preference selected is displayed, press enter to save your
preference.

To set your preferences and exit the Setup Utility, press f10 and then follow the instructions on the
screen.

Your preferences go into effect when the computer restarts in Windows.

Navigating and selecting in the Setup Utility
Because the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and
selection are by keystroke.
●

To choose a menu or a menu item, use the arrow keys.

●

To choose an item in a drop-down list or to toggle a field, for example an Enable/Disable field, use
either the arrow keys or f5 or f6.

●

To select an item, press enter.

●

To close a text box or return to the menu display, press esc.

●

To display additional navigation and selection information while the Setup Utility is open, press f1.

Displaying system information
The following procedure explains how to display system information in the Setup Utility. If the Setup Utility
is not open, begin at step 1. If the Setup Utility is open, begin at step 2.

To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press to
enter setup” is displayed in the lower-left corner of the screen.

Access the system information by using the Main menu.

To exit the Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press enter. (The computer restarts in Windows.)

Chapter 6 Setup Utility

Restoring default settings in the Setup Utility
The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not
already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1.

To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press to
enter setup” is displayed in the lower-left corner of the screen.

Select Exit > Load Setup Defaults, and then press enter.

When the Setup Confirmation is displayed, press enter to save your preferences.

To set your preferences and exit the Setup Utility, press f10, and then follow the instructions on the
screen.

The Setup Utility default settings are set when you exit the Setup Utility and go into effect when the computer
restarts.
NOTE: Your password, security, and language settings are not changed when you restore the
factory default settings.

Using advanced Setup Utility features
This section describes the Setup Utility features recommended for all users. For more information about
the Setup Utility features recommended for advanced users only, refer to Help and Support, which is
accessible only when the computer is in Windows.
The Setup Utility features available for advanced users include a hard drive self-test, a Network Service
Boot, and settings for boot order preferences.
The “ to boot from LAN” message that is displayed in the lower-left corner of the screen each time
the computer is started or restarted in Windows is the prompt for a Network Service Boot.
The “Press to change boot order” message that is displayed in the lower-left corner of the screen
each time the computer is started or restarted in Windows is the prompt to change the boot order.

Restoring default settings in the Setup Utility

Closing the Setup Utility
You can close the Setup Utility with or without saving changes.
●

To close the Setup Utility and save your changes from the current session, use either of the following
procedures:
●

Press f10, and then follow the instructions on the screen.
— or —

●

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Saving Changes, and then press enter.
When you use the f10 procedure, you are offered an option to return to the Setup Utility. When
you use the Exit Saving Changes procedure, the Setup Utility closes when you press enter.

●

To close the Setup Utility without saving your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow
keys to select Exit > Exit Discarding Changes, and then press enter.

After the Setup Utility closes, the computer restarts in Windows.

Setup Utility menus
The menu tables in this section provide an overview of Setup Utility options.
NOTE: Some of the Setup Utility menu items listed in this section may not be supported by your
computer.

Main menu
Select

To do this

System information

●

View and change the system time and date.

●

View identification information about the computer.

●

View specification information about the processor, memory
size, system BIOS, and keyboard controller version (select
models only).

Security menu

Select

To do this

Administrator password

Enter, change, or delete an administrator password.

Power-On Password

Enter, change, or delete a power-on password.

Chapter 6 Setup Utility

System Configuration menu
Select

To do this

Language Support

Change the Setup Utility language.

Enhanced SATA support (select models only)

Enable/disable enhanced SATA mode.

Boot Options

Set the following boot options:
●

f10 and f12 Delay (sec.) Set the delay for the f10 and f12
functions of the Setup Utility in intervals of 5 seconds each
(0, 5, 10, 15, 20).

●

CD-ROM boot Enable/disable boot from CD-ROM.

●

Floppy boot Enable/disable boot from Floppy.

●

Internal Network Adapter boot Enable/disable boot from
Internal Network Adapter.

●

Boot Order Set the boot order for:
●

USB Floppy

●

ATAPI CD/DVD ROM Drive

●

Hard drive

●

USB Diskette on Key

●

USB Hard drive

●

Network adapter

Button Sound (select models only)

Enable/disable the Quick Launch Button tapping sound.

Video memory up to (select models only)

Select the amount of video memory.

Diagnostics menu
Select

To do this

Hard Disk Self Test

Run a comprehensive self-test on the hard drive.
NOTE: On models with two hard drives, this menu
option is called the Primary Hard Disk Self Test.

Secondary Hard Disk Self Test (select models only)

Run a comprehensive self-test on a secondary hard drive.

Setup Utility menus

Specifications

Computer specifications
Metric

U.S.

Length

35.7 cm

14.05 in

Width

25.7 cm

10.12 in

Height (varies front to rear)

4.1 cm

1.57 in

Weight (with optical drive, hard drive, and battery)

2.7 kg

5.47 lbs

Dimensions

Input power
Operating voltage

18.5 V dc @ 3.5 A - 65 W

Operating current

3.5 A

Temperature
Operating (not writing to optical disc)

0°C to 35°C

32°F to 95°F

Operating (writing to optical disc)

5°C to 35°C

41°F to 95°F

Nonoperating

-20°C to 60°C

-4°F to 140°F

Relative humidity
Operating

10% to 90%

Nonoperating

5% to 95%

Maximum altitude (unpressurized)
Operating (14.7 to 10.1 psia)

-15 m to 3,048 m

-50 ft to 10,000 ft

Nonoperating (14.7 to 4.4 psia)

-15 m to 12,192 m

-50 ft to 40,000 ft

Shock
Operating

125 g, 2 ms, half-sine

Nonoperating

200 g, 2 ms, half-sine

Random vibration
Operating

Chapter 7 Specifications

0.75 g zero-to-peak, 10 Hz to 500 Hz,
0.25 oct/min sweep rate

Metric
Nonoperating

U.S.

1.50 g zero-to-peak, 10 Hz to 500 Hz,
0.5 oct/min sweep rate

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within
this range of temperatures.

15.4-inch, WXGA BrightView display specifications
Metric

U.S.

Height

20.7 cm

8.15 in

Width

33.1 cm

13.03 in

Diagonal

39.1 cm

15.39 in

Number of colors

Up to 16.8 million

Contrast ratio

200:1 (typical)

Brightness

160 nits (typical)

Dimensions

Pixel resolution
Pitch

0.259 × 0.259 mm

Format

1280 × 800

Configuration

RGB vertical stripe

Backlight

Edge lit

Refresh rate

60 Hz

Character display

80 × 25

PPI

107

Viewing angle

+/-65° horizontal, +/-50° vertical (typical)

15.4-inch, WXGA BrightView display specifications

Hard drive specifications
120-GB*

100-GB*

80-GB*

Height

9.5 mm

Width

70 mm

Weight

101 g

Interface type

ATA-7

Synchronous (maximum)

100 MB/sec

Security

ATA security

Single track

3 ms

Average

13 ms

Maximum

24 ms

Logical blocks

234,420,360

195,365, 233

156,280,32
0

Disc rotational speed

5400 rpm

Dimensions

Transfer rate

Seek times (typical read, including setting)

Operating temperature

5°C to 55°C (41°F to 131°F)

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.
NOTE:

Certain restrictions and exclusions apply. Consult technical support for details.

Chapter 7 Specifications

DVD±RW and CD-RW Super Multi Double-Layer
Combo Drive and DVD-RW and CD-RW Combo Drive
specifications
Applicable disc

Center hole diameter

Read:

Write:

CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,
CD-ROM, CD-ROM XA,
Mixed Mode CD, CD-I, CD-I Bridge
(Photo-CD, Video CD), Multisession
CD (Photo-CD, CD-EXTRA, Portfolio,
CD-R, CD-RW), CD-R, CD-RW, DVDROM (DVD-5, DVD-9, DVD-10,
DVD-18), DVD-R, DVD-RW, DVD+R,
DVD+RW, DVD-RAM

CD-R and CD-RW
DVD+R, DVD+RW, DVD-R,
DVD-RW, DVD-RAM

1.5 cm (0.59 in)

Disc diameter
Standard disc

12 cm (4.72 in)

Mini disc

8 cm (3.15 in)

Disc thickness

1.2 mm (0.047 in)

Track pitch

0.74 µm

Access time

DVD

Random

< 175 ms

< 230 ms

Full stroke

< 285 ms

< 335 ms

Audio output level

Audio-out, 0.7 Vrms

Cache buffer

2 MB

Data transfer rate
24X CD-ROM

3,600 KB/sec

8X DVD

10,800 KB/sec

24X CD-R

3,600 KB/sec

16X CD-RW

2,400 KB/sec

8X DVD+R

10,800 KB/sec

4X DVD+RW

5,400 KB/sec

8X DVD-R

10,800 KB/sec

4X DVD-RW

5,400 KB/sec

2.4X DVD+R(9)

2,700 KB/sec

5X DVD-RAM

6,750 KB/sec

Transfer mode

Multiword DMA Mode

Startup time

< 15 seconds

Stop time

< 6 seconds

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive and DVD-RW and CD-RW Combo
Drive specifications

System DMA specifications
Hardware DMA

System function

DMA0

Not applicable

DMA1*

Not applicable

DMA2*

Not applicable

DMA3

Not applicable

DMA4

Direct memory access controller

DMA5*

Available for PC Card

DMA6

Not assigned

DMA7

Not assigned

*PC Card controller can use DMA 1, 2, or 5.

Chapter 7 Specifications

System interrupt specifications
Hardware IRQ

System function

IRQ0

System timer

IRQ1

Standard 101-/102-Key or Microsoft® Natural Keyboard

IRQ2

Cascaded

IRQ4

COM1

IRQ6

Diskette drive

IRQ7*

Parallel port

IRQ8

System CMOS/real-time clock

IRQ9*

Microsoft ACPI-compliant system

IRQ12

Synaptics PS/2 TouchPad

IRQ13

Numeric data processor

IRQ14

Primary IDE channel

IRQ15

Secondary IDE channel

*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.
NOTE: PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial
port may assert IRQ3 or IRQ4.

System interrupt specifications

System I/O address specifications

I/O address (hex)

System function (shipping configuration)

000 - 00F

DMA controller no. 1

010 - 01F

Unused

020 - 021

Interrupt controller no. 1

022 - 024

Opti chipset configuration registers

025 - 03F

Unused

02E - 02F

87334 “Super I/O” configuration for CPU

040 - 05F

Counter/timer registers

044 - 05F

Unused

060

Keyboard controller

061

Port B

062 - 063

Unused

064

Keyboard controller

065 - 06F

Unused

070 - 071

NMI enable/RTC

072 - 07F

Unused

080 - 08F

DMA page registers

090 - 091

Unused

092

Port A

093 - 09F

Unused

0A0 - 0A1

Interrupt controller no. 2

I/O Address (hex)

System Function (shipping configuration)

0A2 - 0BF

Unused

0C0 - 0DF

DMA controller no. 2

0E0 - 0EF

Unused

0F0 - 0F1

Coprocessor busy clear/reset

0F2 - 0FF

Unused

100 - 16F

Unused

170 - 177

Secondary fixed disk controller

178 - 1EF

Unused

1F0 - 1F7

Primary fixed disk controller

1F8 - 200

Unused

201

JoyStick (decoded in ESS1688)

202 - 21F

Unused

Chapter 7 Specifications

I/O address (hex)

System function (shipping configuration)

220 - 22F

Entertainment audio

230 - 26D

Unused

26E - 26

Unused

278 - 27F

Unused

280 - 2AB

Unused

2A0 - 2A7

Unused

2A8 - 2E7

Unused

2E8 - 2EF

Reserved serial port

2F0 - 2F7

Unused

2F8 - 2FF

Infrared port

300 - 31F

Unused

320 - 36F

Unused

370 - 377

Secondary diskette drive controller

378 - 37F

Parallel port (LPT1/default)

380 - 387

Unused

388 - 38B

FM synthesizer—OPL3

38C - 3AF

Unused

3B0 - 3BB

VGA

3BC - 3BF

Reserved (parallel port/no EPP support)

3C0 - 3DF

VGA

3E0 - 3E1

PC Card controller in CPU

3E2 - 3E3

Unused

3E8 - 3EF

Internal modem

3F0 - 3F7

“A” diskette controller

3F8 - 3FF

Serial port (COM1/default)

CF8 - CFB

PCI configuration index register (PCIDIVO-1)

CFC - CFF

PCI configuration data register (PCIDIVO-1)

System I/O address specifications

System memory map specifications

Size

Memory address

System function

640 KB

00000000-0009FFFF

Base memory

128 KB

000A0000-000BFFFF

Video memory

48 KB

000C0000-000CBFFF

Video BIOS

160 KB

000C8000-000E7FFF

Unused

64 KB

000E8000-000FFFFF

System BIOS

15 MB

00100000-00FFFFFF

Extended memory

58 MB

04800000-07FFFFFF

Super extended memory

58 MB

04800000-07FFFFFF

Unused

2 MB

08000000-080FFFFF

Video memory (direct access)

4 GB

08200000-FFFEFFFF

Unused

64 KB

FFFF0000-FFFFFFFF

System BIOS

Chapter 7 Specifications

Screw listing

This section provides specification and reference information for the screws and screw locks used in the
computer. All screws and screw locks listed in this section are available in the Screw Kit, spare part number
431433-001, and the Display Screw Kit, spare part number 431400-001.

Phillips PM2.0×5.0 captive screw

Color

Quantity

Length

Thread

Head width

Black

5.0 mm

2.0 mm

5.0 mm

Where used:
(1) Two screws (secured by C-clips) that secure the hard drive cover to the computer (see Hard drive
on page 29)
(2) Three screws (secured by C-clips) that secure the memory module compartment cover to the computer
(see Memory module on page 31)

Chapter 8 Screw listing

Phillips PM3.0×3.0 screw

Color

Quantity

Length

Thread

Head width

Silver

3.0 mm

5.0 mm

Where used: 6 screws that secure the hard drive bracket to the hard drive (see Hard drive
on page 29)

Phillips PM3.0×3.0 screw

Phillips PM2.0×3.0 screw

Color

Quantity

Length

Thread

Head width

Black

3.0 mm

2.0 mm

4.5 mm

Where used: 2 screws that secure the WLAN module to the computer (see WLAN module
on page 34)

Where used: 2 screws that secure the optical drive bracket to the optical drive (see Optical drive
on page 35)

Chapter 8 Screw listing

Where used: One screw that secures the power button board to the computer (see Power button
board on page 41)

Where used: 4 screws that secure the display hinges to the display panel (see Display assembly
on page 43)

Phillips PM2.0×3.0 screw

Phillips PM2.5×7.0 screw

Color

Quantity

Length

Thread

Head width

Black

7.0 mm

2.5 mm

5.0 mm

Where used:
(1) One screw that secures the optical drive to the computer (see Optical drive on page 35)
(2) Three screws that secure the keyboard to the computer (see Keyboard on page 39)

Where used: 4 screws that secure the display assembly to the computer (see Display assembly
on page 43)

Chapter 8 Screw listing

Where used: 8 screws that secure the display bezel to the display assembly (see Display assembly
on page 43)

Where used: 9 screws that secure the top cover to the computer (see Top cover on page 48)

Phillips PM2.5×7.0 screw

Phillips PM2.5×10.0 screw

Color

Quantity

Length

Thread

Head width

Black

10.0 mm

2.5 mm

5.0 mm

Where used: 2 screws that secure the switch cover to the computer (see Switch cover on page 37)

Chapter 8 Screw listing

Phillips PM2.5×5.0 Screw

Color

Quantity

Length

Thread

Head Width

Silver

5.0 mm

2.5 mm

5.0 mm

Where used:
(1) One screw that secures the switch cover to the computer (see Switch cover on page 37)
(2) Six screws that secure the top cover to the base enclosure (see Top cover on page 48)

Where used: 6 screws that secure the display panel to the display enclosure (see Display assembly
on page 43)

Phillips PM2.5×5.0 Screw

Where used: 2 screws that secure the top cover to the base enclosure (see Top cover on page 48)

Where used:
(1) Two screws that secure the audio board to the base enclosure (see Audio board on page 50)
(2) Two screws that secure the USB/power connector board to the base enclosure (see USB/power
connector board on page 52)

Chapter 8 Screw listing

Phillips PM2.0×4.0 Screw

Color

Quantity

Length

Thread

Head width

Silver

4.0 mm

2.0 mm

5.0 mm

Where used: 2 screws that secure the wireless antenna transceivers to the display enclosure (see Display
assembly on page 43)

Phillips PM2.0×4.0 Screw

Phillips PM2.5×4.0 screw

Color

Quantity

Length

Thread

Head width

Silver

4.0 mm

2.5 mm

5.0 mm

Where used: 3 screws that secure the top cover to the base enclosure (see Top cover on page 48)

Where used: 2 screws that secure the system board to the base enclosure (see Top cover on page 48

Chapter 8 Screw listing

Phillips PM2.5×4.0 screw

Hex HM5.0×7.0 Standoff

Color

Quantity

Length

Thread

Head width

Silver

7.0 mm

2.5 mm

5.0 mm

Chapter 8 Screw listing

Phillips PM2.0×6.0 screw

Color

Quantity

Length

Thread

Head width

Black

6.0 mm

2.0 mm

5.0 mm

Where used: 2 screws that secure the top cover to the base enclosure (see Top cover on page 48)

Phillips PM2.0×6.0 screw

Phillips PM2.5×5.0 captive screw

Color

Quantity

Length

Thread

Head width

Silver

5.0 mm

2.5 mm

5.0 mm

Where used: 5 screws that secure the fan/heat sink assembly to the system board (see Fan/heat sink
assembly on page 57)

Chapter 8 Screw listing

Backup and Recovery

Recovering system information
Tools provided by the operating system and Recovery Manager software are designed to help you with
the following tasks for safeguarding your information and restoring it in case of a system failure:
●

Back up your information regularly to protect your important system files.

●

Make a set of recovery discs (Recovery Manager software feature). Recovery discs are used to start
up (boot) your computer and restore the operating system and software programs to factory settings
in case of system failure or instability.

●

Create system restore points (operating system feature). System restore points allow you to reverse
undesirable changes to your computer by restoring the computer to an earlier state.

●

Recover a program or driver (Recovery Manager software feature). This feature helps you reinstall
a program or driver without performing a full system recovery.

●

Perform a full system recovery (Recovery Manager software feature). With Recovery Manager, you
can recover your full factory image if you experience system failure or instability. Recovery Manager
works from a dedicated recovery partition on the hard drive or from recovery discs you create.

Backing up your information
When to back up
●

On a regularly scheduled basis.
NOTE: Set reminders to back up your information periodically.

●

Before the computer is repaired or restored.

●

Before you add or modify hardware or software.

Back up suggestions
●

Create system restore points using the Windows System Restore feature.

●

Store personal files in the Documents folder and back up these folders periodically.

●

Back up templates stored in their associated programs.

●

Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings.
The screen shot can be a time saver if you have to reset your preferences.

Recovering system information

To copy the screen and paste it into a word-processing document:
a.

Display the screen.

Copy the screen:
To copy only the active window, press alt+fn+prt sc.
To copy the entire screen, press fn+prt sc.

Open a word-processing document, and then select Edit > Paste.

Using system restore points
When you back up your system, you are creating a system restore point. A system restore point allows
you to save and name a snapshot of your hard drive at a specific point in time. You can then recover
back to that point if you want to reverse subsequent changes made to your system.
NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created
since the last restore point.
You also can create additional restore points to provide increased protection for your system files and
settings.

When to create restore points
●

Before you add or extensively modify software or hardware.

●

Periodically, whenever the system is performing optimally.
NOTE: If you revert to a restore point and then change your mind, you can reverse the
restoration.

Create a system restore point
1.

Select Start > Control Panel > System and Maintenance > System.

In the left pane, click System protection.

Click the System Protection tab.

Under Automatic restore points, select the disk for which you want to create a restore point.

Click Create.
The System Protection window opens.

Follow the on-screen instructions.

Restore to a previous date and time

Select Start > Control Panel > System and Maintenance > System.

In the left pane, click System protection.

Click the System Protection tab.

Chapter 9 Backup and Recovery

Click the System Restore button, and then click Next.
The System Restore window opens.

Follow the on-screen instructions.

Creating recovery discs
Recovery Manager creates a set of recovery CDs or DVDs for the computer. Use recovery discs to restore
the operating system and software programs to factory settings, in case of system failure or instability.
NOTE: Handle these discs carefully and keep them in a safe place. The software allows the
creation of only one set of recovery discs.
Note the following guidelines before creating recovery discs:
●

You will need high quality CD-R, DVD-R, or DVD+R media (purchased separately).
NOTE: Formatted DVD ± RW discs and DVD ± RW double-layer discs are not compatible
with the Recovery Manager software.

●

The computer must be connected to AC power during this process.

●

Only one set of recovery discs can be created per computer.

●

Number each disc before inserting it into the computer optical drive.

●

If necessary, you can exit the program before you have finished creating the recovery discs. The next
time you open Recovery Manager, you will be prompted to continue the disc creation process.

To create a set of recovery discs:
1.

Select Start > All Programs > Recovery Manager > Recovery Manager.
Recovery Manager opens.

Click Advanced Options.
NOTE: If you are operating the computer on battery power, you will be prompted to connect
to AC power before you can go to the next step.

Click Recovery disc creation, and then click Next.

Follow the on-screen instructions.

Reinstalling software programs and drivers
If a program or driver preinstalled at the factory is accidentally erased or is damaged, Recovery Manager
allows you to reinstall it.
NOTE: Software not provided with this computer must be reinstalled from the disc provided by
the manufacturer or downloaded from the manufacturer's Web site.
NOTE: Before reinstalling the program, be sure it is fully uninstalled.

Recovering system information

Recovery Manager replaces corrupted system files and reinstalls deleted system files within the program.
●

In most cases, if the program you are reinstalling is still on your computer, the reinstallation process
does not affect your personal settings.

●

In all cases, if a program has been deleted from your computer, the reinstallation process reinstalls
the program or utility to the factory image but cannot restore your personal settings.

Reinstalling preinstalled programs and drivers
1.

Remove the program or driver:
NOTE: In some cases, drivers are not listed in the Programs and Features list. If the driver
is not listed, it does not need to be removed.

Select Start > Control Panel > Programs > Uninstall a program.

Right-click the program or driver you want to remove, and then click Uninstall.

Reinstall the program or driver:
a.

Select Start > All Programs > Recovery Manager > Recovery Manager.

Click Advanced Options.

Click either Software program re-installation or Hardware driver re-installation,
and then click Next.

Follow the on-screen instructions.

Restart the computer if prompted.

Reinstalling programs from discs
1.

Insert the disc into the optical drive.

When the installation wizard opens, follow the installation instructions on the screen.

Restart the computer if prompted.

Performing a recovery
Recovery Manager software allows you to repair or restore the system if you experience system failure or
instability. Recovery Manager works from recovery discs that you create or from a dedicated recovery
partition on the hard drive.
NOTE: Windows has its own built-in repair features, such as System Restore and driver rollback
capabilities. If you have not already tried these features, try them before using Recovery Manager.
NOTE: Recovery Manager only recovers software that was preinstalled at the factory. Software
not provided with this computer must be reinstalled from the disc provided by the manufacturer or
downloaded from the manufacturer's Web site.

Chapter 9 Backup and Recovery

Recovering from the recovery discs
To restore the system from the recovery discs:
1.

Back up all personal files.

Insert the first recovery disc into the optical drive and restart the computer.

Follow the on-screen instructions.

Recovering from the partition on the hard drive
You can perform a recovery from the partition on the hard drive from either the Start button or f11.
To restore the system from the partition, follow these steps:
1.

Access Recovery Manager in either of the following ways:
●

Select Start > All Programs > Recovery Manager > Recovery Manager.

●

Restart the computer and press f11 while the “Press for recovery” message is displayed
on the screen. Then select Recovery Manager.

Recovery Manager opens.
2.

Click Advanced Options.

Click System recovery, and then click Next.

Follow the on-screen instructions.

Deleting the recovery partition on the hard drive
The Recovery Manager Advanced Options menu provides the option of deleting the recovery partition,
which will increase space on the hard drive. Delete the recovery partition only if you have already created
recovery discs.
CAUTION: After you create the recovery discs, you can increase space on the hard drive by
deleting the recovery partition. However, doing this is not recommended. If you delete this partition,
you will lose any information that is on the partition, including Recovery Manager software.
Thereafter, you must use the recovery discs to access Recovery Manager software.
To delete the recovery partition:
1.

If you have not already created recovery discs, create them now.

Select Start > All Programs > Recovery Manager > Recovery Manager.
Recovery Manager opens.

Click Advanced Options.

Click Remove recovery partition, and then click Next.

Follow the on-screen instructions.

Recovering system information

Updating reinstalled software
After you perform a system recovery, connect to the Internet to update all reinstalled software.
To access update links for the operating system and other software provided on your computer:
▲

Select Start > Help and Support.

To update optional software, follow the instructions provided by the software manufacturer. Some
programs include an update feature you can access from a Help button or menu within the program.

Chapter 9 Backup and Recovery

10 Connector pin assignments

Audio-out (headphone)

Signal

Audio out, left channel

Audio out, right channel

Ground

Audio-in (microphone)

Signal

Audio signal in

Ground

Audio-out (headphone)

External monitor

Signal

Red analog

Green analog

Blue analog

Not connected

Ground

Ground analog

+5 VDC

Ground

Monitor detect

DDC 2B data

Horizontal sync

Vertical sync

DDC 2B clock

Chapter 10 Connector pin assignments

RJ-11 (modem)

Signal

Unused

Tip

Ring

Unused

RJ-45 (network)

Signal

Transmit +

Transmit -

Receive +

Unused

Receive -

Unused

RJ-11 (modem)

S-Video-out

Signal

S-VHS color (C) signal

Composite video signal

S-VHS intensity (Y) signal

S-VHS color ground

TV-CD

S-VHS intensity ground

Composite video ground

Universal Serial Bus

Signal

+5 VDC

Data -

Data +

Ground

100 Chapter 10 Connector pin assignments

11 Power cord set requirements

The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120
or 220 to 240 volts AC.
The 3-conductor power cord set included with the computer meets the requirements for use in the country
or region where the equipment is purchased.
Power cord sets for use in other countries or regions must meet the requirements of the country or region
where the computer is used.

Requirements for all countries or regions
The requirements listed below are applicable to all countries or regions.
●

The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft).

●

All power cord sets must be approved by an acceptable accredited agency responsible for evaluation
in the country or region where the power cord set will be used.

●

The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating
of 125 or 250 V AC, as required by each country or region’s power system.

●

The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard
Sheet C13 connector for mating with the appliance inlet on the back of the computer.

Requirements for all countries or regions 101

Requirements for specific countries or regions
Country/region

Accredited agency

Applicable note number

Australia

EANSW

Austria

OVE

Belgium

CEBC

Canada

CSA

Denmark

DEMKO

Finland

FIMKO

France

UTE

Germany

VDE

Italy

IMQ

Japan

METI

Korea

The Netherlands

KEMA

Norway

NEMKO

The People's Republic of China

CCC

Sweden

SEMKO

Switzerland

SEV

Taiwan

BSMI

The United Kingdom

BSI

The United States

The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.

The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding
type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor size. The wall plug
must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.

The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and
wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be
used.

The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and
wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be
used.

102 Chapter 11 Power cord set requirements

12 Recycling

Battery
When a battery has reached the end of its useful life, do not dispose of the battery in general household
waste. Follow the local laws and regulations in your area for computer battery disposal.

Battery 103

Display
WARNING! The backlight contains mercury. Caution should be exercised when removing and
handling the backlight to avoid damaging this component and causing exposure to the mercury.
CAUTION: The procedures in this appendix can result in damage to display components. The
only components intended for recycling purposes are the liquid crystal display (LCD) panel and the
backlight. Careful handling should be exercised when removing these components.
NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display
assembly that might require special handling at end-of-life. Disposal of mercury may be regulated
because of environmental considerations. For disposal or recycling information, contact your local
authorities or the Electronic Industries Alliance (EIA) at http://www.eiae.org.
This section provides disassembly instructions for the display assembly. The display assembly must be
disassembled to gain access to the backlight (1) and the liquid crystal display (LCD) panel (2).

NOTE: Disassembly procedures differ from one display assembly to another. The procedures
provided in this appendix are general disassembly instructions. Specific details, such as screw
sizes, quantities, and locations, and component shapes and sizes, can vary from one computer
model to another.

104 Chapter 12 Recycling

Perform the following steps to disassemble the display assembly:
1.

Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly.

Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the
display bezel until the bezel disengages from the display assembly.

Remove the display bezel (3).

Display 105

Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).

Remove all screws (1) that secure the display panel assembly to the display enclosure.

Remove the display panel assembly (2) from the display enclosure.

Turn the display panel assembly upside down.

Remove all screws that secure the display panel frame to the display panel.

Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display
panel frame.

106 Chapter 12 Recycling

10. Remove the display panel frame (2) from the display panel.

11. Remove the screws (1) that secure the backlight cover to the display panel.
12. Lift the top edge of the backlight cover (2) and swing it forward.

13. Remove the backlight cover.
14. Turn the display panel right-side up.

Display 107

15. Remove the backlight cables (1) from the clip (2) in the display panel.

16. Turn the display panel upside down.
17. Remove the backlight frame from the display panel.

WARNING! The backlight contains mercury. Caution should be exercised when removing
and handling the backlight to avoid damaging this component and causing exposure to the
mercury.

108 Chapter 12 Recycling

18. Slide the backlight out of the backlight frame.

19. Disconnect the display cable (1) from the LCD panel.
20. Remove the screws (2) that secure the LCD panel to the display rear panel.
21. Release the LCD panel (3) from the display rear panel.
22. Release the tape (4) that secures the LCD panel to the display rear panel.

23. Remove the LCD panel.

24. Recycle the LCD panel and backlight.

Display 109

Index

A
AC adapter, spare part
number 17, 19
administrator password 64
advanced Setup Utility
features 63
arrow keys 5
audio board
removal 50
spare part number 13, 20,
50
audio, product description 2
audio-in jack
location 6
pin assignments 97
audio-out jack
location 6
pin assignments 97
B
back up 91
backpack, spare part
number 17, 19
base enclosure, spare part
number 13, 21
battery
location 9
removal 28
spare part number 14, 20,
28
battery light 6
battery release latch 9
bezel
illustrated 15
spare part number 15, 20
boot options 65
boot order 65
bottom components 9
button sound 65

110 Index

C
Cable Kit, spare part number 14
cables, service considerations 23
caps lock key 5
carrying case, spare part
number 17, 19
changing the Setup Utility
language 62
chipset, product description 1
closing the Setup Utility 64
CMOS clearing 10
components
bottom 9
front 6
keyboard 5
left-side 8
right-side 7
top 4
TouchPad 4
composite S-Video and audio input
cable, spare part number 17,
19
computer feet
locations 31
spare part number 13, 20,
31
computer specifications 66
connector pin assignments
audio-in jack 97
audio-out jack 97
external monitor port 98
headphone jack 97
microphone jack 97
modem jack 99
monitor port 98
network 99
RJ-11 jack 99
RJ-45 99

S-Video-out jack 100
Universal Serial Bus (USB)
port 100
connectors, service
considerations 23
D
Diagnostics menu 65
diskette drive
precautions 23
product description 2
display assembly
removal 43
spare part number 12, 20,
43
display bezel
illustrated 15
removal 44
spare part number 15, 20,
45
Display Cable Kit, spare part
number 15, 20
display component recycling 104
display enclosure
illustrated 15
spare part number 15, 20
display hinge
removal 46
spare part number 20, 46
display inverter
illustrated 15
removal 45
spare part number 15, 20,
46
Display Logo Kit, spare part
number 15
display panel
illustrated 15
product description 1

removal 46
spare part number 15, 20,
46
Display Screw Kit, spare part
number 15, 20
display specifications 67
drive light 6
drivers, reinstalling 93
drives, boot order 65
drives, preventing damage 23
DVD-RW and CD-RW Combo Drive
precautions 23
removal 35
spare part number 14, 17,
20, 35
specifications 69
DVD±RW and CD-RW Double-Layer
Combo Drive
precautions 23
removal 35
spare part number 14, 17,
20, 35
specifications 69

H
hard drive
precautions 23
product description 1
removal 29
spare part numbers 13, 17,
20, 21, 29
specifications 68
hard drive bay 9
hard drive cover
illustrated 16
removal 29
hard drive self test 65
headphone jack
location 6
pin assignments 97
headset, spare part number 17,
19
hinges
illustrated 15
removal 46
spare part number 15, 20,
46

E
electrostatic discharge 24
enhanced SATA support 65
Ethernet, product description 2
external monitor port
location 8
pin assignments 98

I
I/O address specifications 72
infrared emitter, spare part
number 18
interrupt specifications 71
inverter
illustrated 15
removal 45
spare part number 15, 20,
46

F
fan/heat sink assembly
removal 57
spare part number 13, 20,
57
feet
locations 31
spare part number 13, 20,
31
fingerprint reader 61
fn key 5
front components 6
function keys 5
G
graphics, product description
grounding equipment and
methods 26

J
jacks
audio-in 6
audio-out 6
headphone 6
microphone 6
modem 8
network 8
RJ-11 8
RJ-45 8
S-Video-out 8
K
keyboard
product description

removal 39
spare part numbers 13, 20,
39
keyboard components 5
keypad keys 5
keys
arrow 5
caps lock 5
fn 5
function 5
num lock 5
Windows applications 5
Windows logo 5
L
language support 62, 65
left-side components 8
lights
battery 6
drive 6
power 6
wireless 6
Logo Kit, spare part number
21
M
Main menu 64
mass storage devices, spare part
numbers 17
memory map specifications 74
memory module
product description 1
removal 31
spare part numbers 14, 20,
21, 31
memory module compartment 9
memory module compartment cover
illustrated 16
removal 32
microphone jack
location 6
pin assignments 97
model name 1
modem jack
location 8
pin assignments 99
modem module, product
description 2

Index 111

monitor port
location 8
pin assignments 98
mouse, spare part number 18,
19
N
navigating in the Setup Utility
network jack
location 8
pin assignments 99
num lock key 5

O
operating system, product
description 3
optical drive
location 7, 9
precautions 23
product description 1
removal 35
spare part numbers 14, 17,
35
specifications 69
P
packing guidelines 25
password clearing 10
passwords 64
plastic parts 22
Plastics Kit
contents 16
spare part number 13, 16,
21
pointing devices, product
description 2
ports
external monitor 8
product description 2
Universal Serial Bus (USB) 7,
8
power button 5
power button board
removal 41
spare part number 13, 21,
41
power connector 7
power cord
set requirements 101
spare part numbers 18, 19
power light 6

112 Index

power requirements, product
description 2
power-on password 64
processor
product description 1
removal 59
spare part numbers 13, 19,
20, 59
product description
audio 2
chipset 1
diskette drive 2
display panel 1
Ethernet 2
graphics 1
hard drives 1
keyboard 2
memory module 1
modem module 2
operating system 3
optical drives 1
pointing devices 2
ports 2
power requirements 2
processors 1
product name 1
security 2
serviceability 3
wireless 2
product name 1
R
recovery discs 93
recovery partition, deleting 95
recovery, system 94
remote control, spare part
numbers 17, 18, 19, 20
removal/replacement
preliminaries 22
procedures 27
restore points 92
RF cable, spare part number 18,
19
RF input adapter cable, spare part
number 18, 19
right-side components 7
RJ-11 jack
location 8
pin assignments 99

RJ-45 jack
location 8
pin assignments 99
RTC battery
removal 33
spare part number 14, 20,
33
Rubber Feet Kit, spare part
number 13, 20, 31
S
S-Video-out jack
location 8
pin assignments 100
Screw Kit
contents 75
spare part number 18, 20
screw listing 75
secondary hard drive self test 65
security cable slot 7
Security menu 64
security, product description 2
selecting in the Setup Utility 62
serial number 11, 27
service considerations 22
serviceability, product
description 3
Setup Utility
changing the language 62
Diagnostics menu 65
displaying system
information 62
Main menu 64
navigating 62
overview 61
Security menu 64
selecting 62
starting 61
System Configuration menu 65
using advanced features 63
software
reinstalling 93
software, updating 96
speakers 5
specifications
computer 66
display 67
DVD-RW and CD-RW Combo
Drive 69

DVD±RW and CD-RW DoubleLayer Combo Drive 69
hard drive 68
I/O addresses 72
interrupts 71
memory map 74
optical drive 69
system DMA 70
static-shielding materials 26
switch cover
removal 37
spare part number 13, 21,
37
system board
removal 54
spare part number 13, 20,
54
System Configuration menu 65
system DMA 70
system information 62, 64
system memory map 74
T
thermal pads, replacement 58
thermal paste, replacement 58
tools required 22
top components 4
top cover
removal 48
spare part number 13, 21,
48
TouchPad 4
TouchPad components 4
TouchPad left button 4
TouchPad light 4
TouchPad on/off button 4
TouchPad right button 4
TouchPad scroll zone 4
transporting guidelines 25
TV tuner remote control, spare part
number 18, 19
TV tuner, spare part number 17,
19

USB digital drive, spare part
number 19
USB infrared emitter, spare part
number 19
USB/power connector board
removal 52
spare part number 13, 20,
52
V
vents 9
video memory 65
W
Windows applications key 5
Windows logo key 5
wireless antenna
removal 47
spare part number 20, 47
wireless light 6
wireless switch 6
wireless, product description 2
WLAN module
removal 34
spare part numbers 14, 19,
34
WLAN module slot 9
workstation guidelines 25

U
Universal Serial Bus (USB) port
location 7, 8
pin assignments 100
unknown password 10

Index 113

Source Exif Data:

File Type                       : PDF
File Type Extension             : pdf
MIME Type                       : application/pdf
PDF Version                     : 1.3
Linearized                      : No
Page Count                      : 120
Page Mode                       : UseOutlines
Page Layout                     : SinglePage
XMP Toolkit                     : XMP toolkit 2.9.1-14, framework 1.6
About                           : uuid:238c1348-cc4e-451b-9a3d-e231c5b2af46
Producer                        : Acrobat Distiller 6.0.1 (Windows)
Keywords                        : 440524-001
Create Date                     : 2007:01:23 16:41:35-06:00
Creator Tool                    : XSL Formatter V3.2 MR6
Modify Date                     : 2007:01:24 10:44:53-06:00
Metadata Date                   : 2007:01:24 10:44:53-06:00
Document ID                     : uuid:5aafab33-1a97-46bf-92c3-aa8c3893064a
Format                          : application/pdf
Creator                         : Hewlett-Packard Company
Title                           : Maintenance and Service Guide
Description                     : Compaq Presario F500 Notebook PC
Author                          : Hewlett-Packard Company
Subject                         : Compaq Presario F500 Notebook PC

EXIF Metadata provided by EXIF.tools

Compaq Presario Notebook Pc F500 Users Manual Maintenance And Service Guide

F500 to the manual 31a9bb7e-24c1-4d5d-9f78-ea127db4ad2e

Navigation menu

Versions of this User Manual:

Views

Navigation