Controlled Electronic Management Systems S3040RH RFID multi smart card reader module User Manual S3040 Installation Manual
Controlled Electronic Management Systems Ltd RFID multi smart card reader module S3040 Installation Manual
Installation Manual
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| Document ID | 2437050 |
| Application ID | aQ8WsmRosNPB18xjESYOLg== |
| Document Description | Installation Manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
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| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 167.35kB (2091830 bits) |
| Date Submitted | 2014-11-06 00:00:00 |
| Date Available | 2014-11-06 00:00:00 |
| Creation Date | 2014-10-16 13:31:00 |
| Producing Software | Acrobat Distiller 10.1.10 (Windows) |
| Document Lastmod | 2014-11-04 14:50:04 |
| Document Title | S3040 Installation Manual.book |
| Document Creator | FrameMaker 10.0.2 |
| Document Author: | stpicton |
S3040 Installation Manual Portable Reader Family S3040-IM-0056-1.3 Notice The information in this manual was current when published. The manufacturer reserves the right to revise and improve its products. All specifications are therefore subject to change without notice. Copyright Under copyright laws, the contents of this manual may not be copied, photocopied, reproduced, translated or reduced to any electronic medium or machine-readable form, in whole or in part, without prior written consent of © 2013 Tyco Security Products. All Rights Reserved. Trademarks The trademarks, logos, and service marks displayed on this document are registered in the United States (or other countries). Any misuse of the trademarks is strictly prohibited and Tyco Security Products will aggressively enforce its intellectual property rights to the fullest extent of the law, including pursuit of criminal prosecution wherever necessary. All trademarks not owned by Tyco Security Products are the property of their respective owners, and are used with permission or allowed under applicable laws. Product offerings and specifications are subject to change without notice. Actual products may vary from photos. Not all products include all features. Availability varies by region. Contact your sales representative for more information. Licence information Your use of this product is governed by certain terms and conditions. Support If you require technical assistance using CEM products, please contact the CEM Support team using the following telephone number: Telephone:+44(0)2890 456656 Email: cem.support@tycoint.com • Please provide our support engineers with as much information as possible. This may include: • Site name • Product name and model • CEM software version • Description of the problem Publication Date 16th October 2014 S3040-IM-0056-1.3 S3040 Installation Manual Warning This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept an interference received, including interference that may cause undesired operation. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be colocated or operating in conjunction with any other antenna or transmitter. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Installation of this device shall be performed by a qualified person in accordance to all local regulations. This system must be installed within the protected premise in accordance with the National Electrical Code (NFPA70), and the local authorities having jurisdiction Equipment changes or modifications without the approval of the party responsible for compliance could void the user's authority to operate the equipment and could create a hazardous condition. Warning (English) Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Warning (French) Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l'intention des autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à l'établissement d'une communication satisfaisante. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. Hardware Warranty Hardware Warranty: a) CEM warrants the Hardware to be free from defect in materials and workmanship under normal use and service and when used for the purpose for which the Hardware was designed, for a period of one year from the date of shipment to Customer. b) CEM will either replace or repair, at its sole option and at its facility, any defective Hardware returned within the warranty period, provided that:i) receiving inspection by CEM indicates the validity of the claim; ii) the defect is not the result of physical damage due to shipping, improper installation, misuse, lightning strike or other abuse after shipment from CEM; i i) the Hardware has not been altered or modified in any way; iv) the return shipment was sent prepaid. c) For the avoidance of doubt this warranty specifically excludes damage incurred in shipment to or from CEM. Claim for such damage should be filed with the carrier involved; not with CEM. Software and Firmware Warranty: Software and firmware is warranted to conform with the CEM Products description applicable at the time of order. CEM’s sole obligation hereunder shall be to remedy any non-conformance of the software or firmware to the Product’s description and reported to CEM within the 12 month period following delivery. Warranty Conditions: The above warranties are contingent upon proper use of the Products. These warranties will not apply if:a) adjustment, repair, or parts replacement is required because of accident, unusual physical, electrical or electromagnetic stress, neglect, misuse, failure of electrical power, air conditioning, humidity control, transportation, or operation with media not meeting or not maintained in accordance with CEM specification; b) the Product has been modified by persons other than CEM; or c) serial numbers have been modified, removed or altered. d) This warranty is the Customer’s sole right and remedy. No other warranties are expressed or implied by CEM for its Products. Published by: Controlled Electronic Management Systems Limited 195 Airport Road West Belfast BT3 9ED Northern Ireland United Kingdom Tel: +44 (0)28 9045 6767 / Fax: +44 (0)28 9045 4535 E-mail: cem.sales@tycoint.com Website: www.cemsys.com S3040-IM-0056-1.3 Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.1 Specification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 1.2 S3040 Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 1.3 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 1.4 Charging the S3040 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 1.4.1 S3040 battery performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 1.4.2 Battery hot swapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 2 S3040 User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 2.1 User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 2.1.1 Touchscreen navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 2.1.2 Navigating the keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 3 S3040 Hardware Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 3.1 S3040 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 3.2 S3040 Connection to AC2000 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 3.3 Connecting to AC2000 via Wired Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 3.3.1 Assign DHCP address to EtherUSB hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 3.3.2 Assigning a Static IP address to EtherUSB hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 3.4 Connecting to AC2000 Wirelessly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 3.4.1 Accessing the wireless settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 3.4.2 Configuring Network Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 3.4.3 Connecting device to wireless network (WAP). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 3.4.4 Turning WiFi on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 3.4.5 Configuring WiFi advanced settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 4 S3040 Software Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 4.1 Adding the Device in AC2000 (Devices) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 4.2 Enabling the Portable Subsystem on the CDC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 4.3 Assigning the CDC IP Address to the S3040 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 4.4 Downloading the Database from AC2000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 4.5 Assigning the Device Address to the S3040 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 4.6 Configuring S3040 User Functions in AC2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 4.6.1 Configuring S3040 roaming function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 4.6.2 Configuring S3040 occupancy function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 4.6.3 Configuring the S3040 as a muster device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 4.6.4 Random checks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Appendix A: Renewing the AC2000 database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Chapter 1 Introduction The S3040 Portable Reader is the next generation hand-held card reading device, replacing the S3030 Portable Reader. Portable Readers are intended primarily to be used by a security guard at fixed temporary locations, especially where power may not be available, but may also be used in patrolling mode for random checks within predefined zones. The security guard verifies that a cardholder is authorised to be at a given location and records their presence by swiping their card against the S3040 Portable Reader. The credentials are checked against a cardholder database and the reader displays the result of that check, to enable the security guard to take appropriate action. The cardholder’s photograph (if saved when the card was issued) will also be displayed on the screen to enable the security guard to visually check that the card holder is the card owner. Figure 1 S3040 portable reader CHAPTER 1 : Introduction 1.1 Specification Specification Details Dimensions 220 x 89 x 30mm Weight 550g approx. OS Windows® embedded handheld 6.5 Storage and memory 512MB MDDR. 256MB NAND flash and 8GB iNAND. Comms. to host Encrypted database over: Power • TCP/IP using 802.11b/g/n WiFi or • Cabled connection (Ethernet via Clarinet USB/Ethernet Hub) • AC charger (12V/2A, 100-240VAC; 50 / 60 Hz) • Li-lon smart battery (5600mAh) up to 12 hours of battery life • Charging time: Sleep mode, approx. 3.5 Hrs. • LifeSupport™ battery swappable technology. Battery life Up to 12 hours of continual usage. Battery charging 12 hours for first charge. 3.5 hours for subsequent charges. I/O Ports • Serial port (9-pin; D-sub) x 1 • USB OTG (client 2.0 and host 2.0; 5-pin; type Mini AB) x 1 • Speaker x 1 • DC in Jack x 1 • Docking connector (4-pin) x 1 Database capacity Encrypted Storage of up to 200,000 cardholders. Read head options Single multi-tech FlexiConn™ readhead. Table 1: S3040 Specification sheet Card Types Card Part Codes HID 125Khz Proximity Cards RDR/304/001 13.56 MHz MiFare/DESFire CSN RDR/304/005 iClass SE RDR/304/008 Multi-smart read head RDR/304/009 Table 2: Card types supported and associated part codes S3040-IM-0056-1.3 S3040 Installation Manual 1.2 S3040 Components 3 Charge/ notification indicator 2 RF indicator 1 Mobile phone indicator 4 Earpiece 5 Touchscreen 6 Keypad 7 Power button 8 Microphone Figure 2 Front components Label Feature Feature Description Mobile phone indicator Not supported. RF (radio frequency) indicator Flashes to indicate wireless connection. Charge/ notification indicator • Glows amber to indicate that battery charging is in progress • Glows green to indicate that battery is fully charged • Glows red to indicate that the battery power is critically low (less than 10%) • Flashes red to inform user of scheduled appointments, alarms and reminders Earpiece Not supported. Touchscreen Displays the output of device and responds to tapping. Keypad Includes keys for numbers and specific functions. Power button Turns on or off the device. Microphone Not supported. Table 3: Front components described CHAPTER 1 : Introduction 3 Peripheral cap 2 Camera lens 4 Camera flash 5 Upper hand strap support 6 Speaker 1 Stylus 7 Battery cover 8 Lower hand strap support Figure 3 Rear components Label Feature Feature Description Stylus Serves as the input device by tapping it on the touchscreen to make selections and enter information. Camera lens Not supported. Peripheral cap Contains the read head to enable access cards to be read and processed. Camera flash Not supported. Upper hand strap support The hand strap attaches here. Speaker Plays S3040 sounds. Battery cover Remove this to access the battery. Lower hand strap support The hand strap attaches here. Table 4: Rear components described S3040-IM-0056-1.3 S3040 Installation Manual 1.3 Package Contents A new S3040 Portable Reader typically will contain: • PDA • PDA accessories including: – Li ION Battery – Power Adapter (UK/EU AC charger - 24W; 12V/2A, 100-240VAC; 50 / 60 Hz) – Stylus – USB cable • Peripheral Cap • CEM read-head • CEM labels • Charging cradle Note A carry case and hand strap for the unit are not included. CHAPTER 1 : Introduction 1.4 Charging the S3040 To charge the S3040 reader: 1. Fit the appropriate converter plug (region dependent) to the AC adapter. 2. Connect the DC jack end of the AC adapter to the rear of the S3040 docking cradle. There are only two connection ports on the docking cradle. One is the round AC adaptor port (the correct port for the DC jack end) and the other is a mini-USB port. (See Figure 4) AC adapter port Figure 4 Docking cradle charging port 3. Connect the plug end into a wall power outlet. 4. Set the S3040 unit into the docking cradle as shown in Figure 5. S3040 charge notification indicator Docking cradle for S3040 Docking cradle charge notification indicator Figure 5 S3040 placed into docking cradle 5. Check that the charge notification indicator on the S3040 and on the docking cradle glows amber. This indicates that charging is in progress. Note It is recommended that the user does not disconnect the S3040 from the docking cradle until the battery is fully charged. The user is notified of this by the amber indicator turning green. This will take 12 hours for the initial first charge and up to 3.5 hours for all subsequent charges. S3040-IM-0056-1.3 S3040 Installation Manual 1.4.1 S3040 battery performance For optimal performance of the S3040 lithium battery, take note of the following: • Charge the battery fully before using the S3040 for the first time • The first charge of the S3040 should be for at least 12 hours and all subsequent charges should take up to 3.5 hours • Battery life should be up to 12 hours with continual use • Use only the included AC adapter/docking cradle to recharge the reader • There is no need to fully discharge the battery before charging • Do not charge the battery in high temperature conditions (e.g. in direct sunlight) • As a protection against damage, your device stops charging when the battery's temperature is extremely high or low. – In high temperature conditions, the charging stops when the battery's temperature gets above 70°C (158°F) and continues when the temperature lowers to 60°C (140°F) – In low temperature conditions, the charging stops when the temperature gets below -5°C (23°F) and continues when the temperature rises to 0°C (32°F) • Over-discharge of the battery can affect charging performance; therefore if the reader is not to be used for a long period of time, make arrangements to charge the battery at least once every two weeks • If the S3040 is not set up to communicate with the AC2000 server (CDC0) wirelessly, make sure that WiFi is switched off (See Turning WiFi on and off on page 19), as the battery depletes more quickly when WiFi is activated. Important When the battery is recharged upon a warning of low power, it should be charge for at least 30 minutes. • Other important battery-related instructions: – Replace only with the same or equivalent type recommended by the manufacturer, as a risk of explosion exists if battery is replaced by an incorrect type – The battery must be recycled or disposed of properly, taking care not to mutilate, puncture, or dispose of battery in fire, as it can explode, releasing hazardous chemicals – Use the battery only in the specified equipment 1.4.2 Battery hot swapping The S3040 device supports battery hot swap. This allows a depleted battery to be removed from the S3040 reader and replaced with a charged battery, without losing data from the reader. Perform the following steps to execute this task: 1. Remove the battery cover with the device power on. This will cause the system to automatically enter the suspend mode. 2. Replace the battery and battery cover within 180 seconds. The battery cover must be locked to enable normal S3040 operation. If the time exceeds 180 seconds, the reader will automatically shut down and any unsaved data might be lost. 3. Press the power button to resume operation. CHAPTER 1 : Introduction S3040-IM-0056-1.3 Chapter 2 S3040 User Interface Important Before the S3040 reader is fully operational with AC2000, the unit will have to be fully charged by placing it in the charging cradle for 12 hours. 2.1 User Interface The user interface of the S3040 consists of a touchscreen and keypad. Enter commands into the device by touching an icon on the screen or pressing the keys on the keypad. 2.1.1 Touchscreen navigation The touchscreen displays the startup user interface when the device is powered on. The application displays icons indicating the status and the card/fingerprint query response. Phone off (airplane mode) Wireless connection indicator Fn (Function) button Sound volume Secondary battery indicator System time Read head status Link status indicator Default screen prompt and touchscreen button to view S3040 main menu Power indicator Database status Figure 6 Startup user interface CHAPTER 2 : S3040 User Interface Note The phone function is not supported in S3040, so a Phone off icon will always be displayed. Icon Meaning Power indicator Displays the percentage of battery life remaining. Default screen prompt Prompts the user that the reader is ready to read cards. Also touch screen here to enter the S3040 main menu. Link status indicator Server connection status indicator. If X is displayed over the icon, this indicates no connection to server. Wireless connection indicator Displays the wireless connection status. If X is displayed over the icon, this indicates no connection. Phone Off (Airplane mode) The phone function is not supported in the S3040. Sound volume Indicates the volume status. Secondary power indicator Displays the battery status. System time Standard digital clock display. Read head status Indicates the status of the read head. Database status Time remaining before the database is due to expire. Table 5: Touchscreen status indicators 2.1.2 Navigating the keypad Several keys on the keypad are used as an alternative means of inputting device commands. OK button Fn button Power button Figure 7 Keypad navigation Key Function Power Places the reader into standby mode or switches the reader off completely (press and hold). Fn Function (Fn) key is a modifier that activates secondary functions on dual-purpose keys. When pressed, the Fn button displays on the reader Toolbar. (See Figure 6) OK/End (with Fn key activated) Returns user to main startup menu. Table 6: Key functions All other keys, other than those identified in Figure 7 are inactive and/or unsupported. 10 S3040-IM-0056-1.3 Chapter 3 S3040 Hardware Configuration 3.1 S3040 Installation Overview Figure 8 Installation overview Important Before the S3040 reader is fully operational with AC2000, the unit will have to be fully charged by placing it in the charging cradle for 12 hours. Instructions for setting up and configuring the S3040 is based on the pre-requisite that a site already has an operational AC2000 system populated with cardholders and cardholder images. 11 CHAPTER 3 : S3040 Hardware Configuration 3.2 S3040 Connection to AC2000 Overview Connection between the S3040 and the AC2000 server can be established via two methods: • Wireless connection - The AC2000 server communicates with the S3040, via wireless transmission of data between a Wireless Access Point and the S3040 reader. • Wired connection - The AC2000 server communicates via EtherUSB hub. AC2000 Server (CDC0) 10/100MB Ethernet (TCP/IP) Clarinet EtherUSB hub Wireless Access Point Transmission of data between readers and CDC0 via reader docking station wired directly into Clarinet EtherUSB hub. Wireless transmission of data between readers and CDC0 via Wireless Access Point Figure 9 Wired and un-wired connection with AC2000 Important Give careful consideration to the system design before deciding whether to adopt a wired or wireless system. There may be various impacts upon the ability to use wireless connection to the server, such as distribution of Wireless Access Points, negative affect on battery life and the regularity of database refresh intervals. The S3040 operates offline, only coming online periodically to synchronise the database with the CDC. 12 S3040-IM-0056-1.3 S3040 Installation Manual 3.3 Connecting to AC2000 via Wired Ethernet The S3030 can be connected via a Clarinet EtherUSB hub, as per the diagram below: AC2000 Server (CDC0) Clarinet EtherUSB hub Up to four S3040 devices per EtherUSB hub WAN port for uplink to a 10/100Mb ethernet network S3040 devices in their docking stations Figure 10 Connection to AC2000 using USB hub Perform the steps given in the following sections to establish a connection with AC2000. 3.3.1 Assign DHCP address to EtherUSB hub The Clarinet EtherUSB hub must be assigned a DHCP address. It is a prerequisite that a DHCP network exists to enable this step to be performed: 1. Power up the EtherUSB hub. LED display: • POWER (PWR): Solid, then slow flash, but a fast flash indicates hub fault • UPLINK: solid green (for network link) 2. Connect the EtherUSB to a network switch that is connected to the DHCP server. 3. Open a workstation that is connected to the same DHCP network. 4. Run Clarinet’s EA104 DevFinder application (available from the Download section of the Clarinet Systems website) or another similar Network Discovery Tool to find all newly added devices on the DHCP network. 5. From the list of newly added devices, confirm the Clarinet EtherUSB hub is displayed. Note The model number EA104 and serial number as displayed on the EtherUSB unit is displayed. 6. Write down the IP address that has been assigned to the device from the DHCP network, as this will be needed for the next step. 3.3.2 Assigning a Static IP address to EtherUSB hub 7. Launch an internet browser and navigate to: http://:9876/ Note Replace the text with the static IP address assigned by the DHCP server in the previous step. 13 CHAPTER 3 : S3040 Hardware Configuration 8. Enter the login details to display the Clarinet EtherUSB hub home page: • Username: admin • Password: password Figure 11 Clarinet EtherUSB hub home page 9. Select Network Settings | Device. Figure 12 Changing the default static IP address 10. Select the Static IP option. 11. Change the IP address (as assigned by the DHCP network previously) to an address within the AC2000 network range and change the Subnet mask, Gateway, WINS 1, WINS 2, DNS 1 and DNS 2 to suit settings for the network that hosts AC2000. 12. Click Apply. 13. Select Admin Settings. 14. Select the System Restart ‘Yes’ checkbox and click Apply. This saves all the modified settings and will cause the EtherUSB hub to reboot. 15. Once reboot is complete, launch an internet browser and navigate to: http:// :9876/, replacing with the newly assigned IP address, to ensure that the Clarinet EtherUSB hub home page is displayed as in Figure 11. Note If the Clarinet EtherUSB hub home page does not display, there has been an error when assigning the IP address and the previous steps should be carefully repeated. 16. Connect the S3040 docking cradle to the EtherUSB hub with the USB cable. The connection is now set up. The next step is adding the reader to AC2000 on page 21. 14 S3040-IM-0056-1.3 S3040 Installation Manual 3.4 Connecting to AC2000 Wirelessly It is also possible to connect the S3040 reader to the AC2000 server wirelessly if appropriately located Wireless Access Point(s) exist, providing access to the AC2000 network. Note The S3040 operates offline, only coming online periodically (every 15 minutes) to synchronise the database with the CDC. Therefore it is not suitable if real-time transactions are required. Wireless Access Point AC2000 Server (CDC0) S3040 connecting wirelessly to CDC0 Figure 13 Wireless connection to AC2000 server Note Before setting up the wireless connection, the Network Name (SSID), Network Key, Encryption and Authentication must be obtained for the appropriate network Wireless Access Point(s). 3.4.1 Accessing the wireless settings 1. Tap the central icon on the S3040 screen to access the S3040 main Options interface. 2. Tap the Settings button in the S3040 main Options interface. 3. Tap the WiFi Set touchscreen button. This highlights the button and activates the PIN for WiFi settings keypad. PIN entry touchscreen keypad WiFi button highlighted after selection Figure 14 PIN keypad to access WiFi settings 4. Enter the PIN code 48625 into the Pin entry touchscreen keypad. 15 CHAPTER 3 : S3040 Hardware Configuration 5. Click OK on the keypad.The Windows wireless setting screen will now open. Windows wireless setting menu Search for networks button Figure 15 Windows wireless setting screen The Windows wireless setting menu displays the Wireless option screen by default. Pressing the arrows on either side of Wireless scrolls through the menu to the next option, which is Network Adapters. 3.4.2 Configuring Network Adapters 6. Scroll the Windows wireless setting menu using the scrolling right or left buttons to display the Network Adapters configuration. Figure 16 Network Adapters configuration 7. Set My network card Connects to the Work option. (Recommended) 8. Ensure that CSR UniFi Wireless LAN is selected from the drop down list of adapters. After selecting the appropriate adapter, the user is prompted to choose between Use server-assigned IP address (default setting) or Use specific IP address. 16 S3040-IM-0056-1.3 S3040 Installation Manual 9. If Use specific IP address is selected, then enter the appropriate IP address, Subnet mask and Default gateway in the appropriate fields displayed. Figure 17 CSR UniFi Wireless LAN address options 10. Click OK to apply settings and exit. 3.4.3 Connecting device to wireless network (WAP) 11. Scroll the Windows wireless setting menu using the scrolling right or left buttons to display the Wireless configuration again. (See Figure 15) Note The wireless will normally be turned off, if it has not been used before. If this is the case, a large button Search for Networks will be displayed as in Figure 15. 12. Press the Search for Networks touchscreen button to switch on WiFi (WiFi active icon is displayed in the toolbar) and search for available Wireless Access Points.. WiFi active icon Figure 18 WiFi icon displayed Figure 19 Search for Networks results 13. Select the appropriate Wireless Access Point from the list that is displayed on the screen. 17 CHAPTER 3 : S3040 Hardware Configuration 14. Make appropriate changes to the Configure Wireless Network interface and tap the Next touchscreen button. 15. In the Configure Network Authentication interface, type the required login details for the selected Wireless Access Point and tap the Next touchscreen button. 16. Make any changes necessary to the secondary Configure Network Authentication interface and tap the Finish touchscreen button. 17. The WiFi connected icon now displays in the S3040 toolbar. WiFi connected icon Figure 20 WiFi connected icon The connection is now set up. The next step is adding the reader to AC2000 on page 21. Adding new wireless connections. 1. Follow Steps 1-7 in Connecting to AC2000 Wirelessly on page 15. 2. Press Add New to search for available Wireless Access Points. The WiFi active icon is displayed in the toolbar as in Figure 18. 3. Follow Steps 9-14 in Connecting to AC2000 Wirelessly on page 15. 4. Repeat this process until all Wireless Access Points necessary have been added. Editing existing wireless connections 1. Follow Steps 1-7 in Connecting to AC2000 Wirelessly on page 15. 2. Tap and hold an existing connection in the Windows wireless setting screen. The Wireless settings menu is displayed. Figure 21 Wireless setting menu 3. Select Edit. 4. Make necessary configuration changes to the wireless connection selected. 5. Press Next after editing is complete in each configuration screen. 6. Press Finish on the final screen to apply all changes made. Deleting existing wireless connections 1. Follow Steps 1-7 in Connecting to AC2000 Wirelessly on page 15. 18 S3040-IM-0056-1.3 S3040 Installation Manual 2. Tap and hold an existing connection in the Windows wireless setting screen. The Wireless settings menu is displayed as in Figure 21. 3. Tap the Remove Settings button to delete the existing connection. 3.4.4 Turning WiFi on and off If the S3040 is only to be used with USB connection, ensure no wireless access points are configured and turn off the wireless as described below. This will prolong battery life between S3040 charging intervals. Note The wireless will normally be turned off, if it has not been used before. If this is the case, a large button Search for Networks will be displayed. If this is displayed, then wireless is already switched off. Take no further action. 1. Follow Steps 1-7 in Connecting to AC2000 Wirelessly on page 15. 2. If wireless has been switched on before and existing Wireless Access Points are listed, tap and hold the Add New button or select Menu on the bottom toolbar to display the Wireless settings menu. Figure 22 Wireless settings menu 3. Tap Turn Off Wi-Fi to disable wireless. 4. To enable wireless, repeat these steps again, choosing Turn on Wi-Fi from the Wireless settings menu. 19 CHAPTER 3 : S3040 Hardware Configuration 3.4.5 Configuring WiFi advanced settings 1. Follow Steps 1-7 in Connecting to AC2000 Wirelessly on page 15. 2. If wireless has been switched on before and existing Wireless Access Points are listed, tap and hold the Add New button or any of the existing Wireless Access Points to display the Wireless settings menu. Selecting Menu on the bottom toolbar accomplishes this also. Figure 23 Wireless settings menu 3. Tap the Advanced button to open the Wi-Fi Advanced Settings screen.. Turn on available network notification Turn off Wi-Fi if not connected in Figure 24 Wi-Fi Advanced Settings 4. Make sure the Turn on available network notification box is not checked, to avoid popup messages when it finds un-associated access points. 5. The Turn off Wi-Fi if not connected in setting will depend how the system is intended to be used. a. If the wireless is only to be used when the S3040 reader is in the docking cradle and it is connected to external power, set this to around the 1 minute period by selecting appropriately from the drop-down list. This means that when the S3040 is returned to the base, it will automatically connect to the server. b. If the wireless is to be used in the field for near real-time operation, this must be set to Never. 6. Ensure that Only access points is selected in the Networks to access drop down box. 20 S3040-IM-0056-1.3 Chapter 4 S3040 Software Configuration Once the connection (wired or wireless) between the S3040 reader and the AC2000 server has been setup, the S3040 is configured for use in AC2000 by performing the following actions: • Adding the device in AC2000 (Devices) • Enabling the Portable Subsystem on the CDC • Assigning the server IP address to the S3040 • Downloading the databases from AC2000 • Assigning the device address to the S3040 • Configuring the reader address as a portable Muster device in AC2000 (if applicable) • Configuring random checks (if applicable) 4.1 Adding the Device in AC2000 (Devices) The reader must be added to AC2000 using the Devices application: 1. From the Floatbar, select Device Configuration | Devices. 2. Expand the Controller DF – V3 Portables list. 3. Right-click the appropriate Device Group and select Add Device. 4. Select 3040 Portable from the Device Type dropdown list. 5. Enter a meaningful device location (e.g. Warehouse, Muster Point 1)) and click Add. 6. Click Save. 21 CHAPTER 4 : S3040 Software Configuration 4.2 Enabling the Portable Subsystem on the CDC Before using S3040 readers in the AC2000 system, this option will need to be enabled on the CDC by taking the following steps: 1. Open a SSH terminal emulator connection (such as Putty) with the CDC. 2. Login as user: root 3. Type I in the command line and press return to display the Integrations menu. Figure 25 Integrations menu in terminal emulator 4. Type option number corresponding with Portables subsystem (17 in this example) and press Enter. 5. Press Return when prompted after all enabling script has run and this displays the integrations menu again. 6. Type x and press Return to exit integrations menu. 7. Type L and press Return to log out of terminal emulator session. 4.3 Assigning the CDC IP Address to the S3040 1. Set the S3040 into the docking cradle. 2. Switch on the S3040 reader. 3. Tap the central icon on the S3040 touchscreen or press the OK keypad button (with the Fn button activated) to access the S3040 main Options interface. 4. Tap the Settings button in the S3040 main Options interface. 5. Tap the Server touchscreen button. This highlights the button and activates the PIN to set Server IP address keypad, which allows access in to change the Server IP address. 6. Type 48625 into the keypad and press OK. 7. Add the AC2000 Server (CDC0) IP address and press OK. 4.4 Downloading the Database from AC2000 Once the S3040 is connected to the AC2000 Server (CDC0), it downloads two databases - the cards database and the images database. The databases are downloaded automatically to the reader when it is placed into the docking cradle for the first time after initial connection to the server, during the setup process. This may take a considerable length of time, depending on the number of images in the database and this process may be run overnight for large databases. The progress of the download is indicated on the S3040 screen by a status bar. When it has finished downloading, the database status indicator will change from Expired to Ready by displaying a green tick. Note If failure occurs when downloading the database, an error message will be displayed. 22 S3040-IM-0056-1.3 S3040 Installation Manual Database synchronisation also begins automatically each time the reader is placed back into the cradle after use and the connection to AC2000 has been established. Once connected, the server connection status indicator will display with a tick to confirm successful synchronisation. All transactions recorded by the S3040 reader since the last synchronisation, will be added to the server database for future records. Symbol Meaning When the S3040 is in use, the database status indicator displays this icon and shows how much time is remaining before the database is due to expire. The reader will initially display this icon (Refresh) as the database is updated. Do not disconnect the reader from the server when this item is displayed. Leave it in the docking cradle until synchronisation is complete. When synchronisation is complete, this icon (Ready) will be displayed. This icon means that the database is unavailable. It could be locked, expired or experiencing an error. Return reader to the docking station to resolve the issue. If problems continue, data within the database may be corrupt. This may be resolved by renewing the database with data from the server database. Please refer to the Renewing the AC2000 database on page 29. Table 7: Database synchronisation symbols and meanings 4.5 Assigning the Device Address to the S3040 The address which was assigned to the reader in the AC2000 Devices application needs to be applied on the device. Note This is the final step before the S3040 becomes operational and can read cards. 1. Tap the central icon on the S3040 touchscreen or press the OK keypad button (with the Fn button activated) to access the S3040 main Options interface. 2. Tap the Settings button in the S3040 main Options interface. 3. Tap the Address touchscreen button. This highlights the button and activates the PIN for Address keypad, which allows access in to change the S3040 reader’s address. 4. Type 48625 into the PIN for Address keypad and press OK. 5. Select the appropriate Reader Address (e.g. DF 0010) from the list and press OK. 23 CHAPTER 4 : S3040 Software Configuration 4.6 Configuring S3040 User Functions in AC2000 This section outlines how to configure S3040 functions in AC2000. Instruction on how to use the functions after initial setup can be found in the S3040 User Manual. Functions discussed are as follows: • Managing multiple secure areas (roaming) • Checking occupancy • Mustering • Random Checks 4.6.1 Configuring S3040 roaming function The S3040’s Roam function enables the user to manage multiple secure areas with different access permissions (roaming areas). This means that the reader can be taken into multiple roaming areas and used to perform checks in each one. Example: An AC2000-controlled site containing four buildings, two for general office staff, one exclusively for site managers and one for security staff. This represents four roaming areas with three different Access Permissions applicable (One for security staff, one for managers and one for general office staff). The S3040 User Manual describes how the user can select to Roam different areas. Note Roaming is of the most benefit to users with an established Access Level structure. Pre-requisites for roaming Before the guard can start using the S3040 to perform roaming checks: • The S3040 must be assigned to at least one access group. • The cardholder’s Access Permissions must be configured correctly • The reader must be configured as a 3030/3040 Portable in the Devices application Adding the reader as a roaming device 1. From the Floatbar, select Device Configuration | Devices. 2. Expand the Controller DF - V3 Portables list. 3. Right-click the appropriate Device Group and select Add Device. 4. Select 3030/3040 Roaming from the Device Type drop down list. 5. Enter a description for the roaming area. This is the description that appears in the list on the S3040 screen. In the example given above, it could be called roaming Area 1-4 or individual names could be given, such as Managers Suite. 6. Click Add. 7. Repeat steps 3-6 for each roaming area. Creating roaming Access Groups 1. From the Floatbar, select Administration | Access Permissions. 2. Select Access Groups and click New. 3. Enter a description for the new Access Group. This should be the same as the device description. So in the example given it is roaming Level 1-4. 24 S3040-IM-0056-1.3 S3040 Installation Manual 4. Select the appropriate Device e.g. roaming Level 1-4. 5. Assign the new group to the appropriate Access Level by selecting the Access Levels button and then the relevant checkbox. 6. Repeat steps 2- 5 for each roaming area. 4.6.2 Configuring S3040 occupancy function Once the S3040 is added to the AC2000 system and is communicating with the AC2000 server, the occupancy function needs no further configuration. Assumption is made that the AC2000 system is operational and populated with cardholders within defined Access Groups and Access Levels. 4.6.3 Configuring the S3040 as a muster device S3040 readers may be used as portable muster devices. This means that, in the event of an emergency, the reader may be taken to the muster point where cardholders swipe the reader with their card to confirm that they are no longer in danger. Once the muster is complete, the reader can be brought back to the cradle where it will synchronise the muster information with the AC2000 Server and recharge its battery. Note Ensure that the appropriate Access Levels and Card Formats are configured for the muster zone before attempting to set this up. The S3040 reader must be added as the muster device in AC2000 first. This is done using the Muster Zones application. 1. Start workstation and log in to AC2000. 2. From the Floatbar, select Device Configuration | Muster Zones. 3. Select New, and enter a description for the new zone e.g. Portable. 4. Select Device Configuration. 5. From the list of Available Devices, select the Portable device then Add (Muster). 6. Click Save. Important It is strongly recommended that the reader be kept permanently in the charging cradle (except when in use during an emergency). This ensures that the database is up to date at all times. By enabling the reader for mustering, the reader enters into muster mode. It is recommended that the device is not used for any other purpose. The S3040 device selected is now a mustering device. The AC2000 system administrator must now set up Muster Zones in AC2000. For further information about setting up Muster Zones, please refer to the Muster Zones section of AC2000 SE Operator Guide. 4.6.4 Random checks In certain situations, it may be suitable to perform other checks in addition to authenticating a cardholder’s card and confirming their identity as previously described. If appropriate, the system administrator will implement this procedure and configure the system accordingly. Example: A system administrator configures the system to prompt security guards using a S3040 that some cardholders need to be tested for drugs. When a cardholder who has been selected for a random test swipes on a portable reader, the reader screen will display the message Drug Test. This message appears in the field where the cardholder’s date of birth usually appears (if information is captured in AC2000). If this message appears on the screen, the user will perform a Drug Test in accordance with company policy and training. 25 CHAPTER 4 : S3040 Software Configuration The prompt displayed can be configured to read something other than Drugs test. For example a construction site may prompt a security guard to Check PPE (Personal protective equipment) for adherence to company policy, or an airport might use the Search prompt to manage search ratios. Figure 26 Example of Random Check Note Depending on what fields are enabled and disabled on the reader, the prompt will either display as in the Configuring a Random Check Important The configuration of the Random Check function will only complete following completion of a server process that will run immediately after midnight on the day that this function is enabled. Therefore this function should be configured the day before it is actually required. Perform the following actions to configure a Random Check: 1. Startup a workstation and login to AC2000. 26 S3040-IM-0056-1.3 S3040 Installation Manual 2. From the AC2000 Floatbar, select Advanced Configuration|Configured. pbl_dob configurable Create a new parameter entry configurable parameter Configured Parameters pane Figure 27 Configured application interface 3. Scroll down the list of configurable settings and select pbl_dob. This will display the associated parameters in the bottom section of the interface (Configured Parameters). 4. Click in the Value field of Configured Parameters. 5. Replace the text in the Value field (Y or N) with “**Drugs test**” or another appropriate screen prompt to appear on the S3040 screen. 6. Save to apply changes. 7. Click New to create a new configurable parameter. 8. In the Configured Parameters pane, Name field pbl_rand_test_ratio. 9. Value - User defined (1 in X number of people receive test), where X is user configurable. 10. Comments =explanation of 1 in X. O = Off. 11. Save to apply changes. To apply the changes that have been made, it is essential to re-initialise the Subsystem. 12. Open a SSH terminal emulator connection (such as Putty) with the CDC. 13. Login as user: root 27 CHAPTER 4 : S3040 Software Configuration 14. Type I in the command line and press return to display the Integrations menu. Figure 28 Integrations menu in terminal emulator 15. Type option number corresponding with Portables subsystem (17 in this example) and press Enter. 16. When the prompt is displayed that confirms that the portables subsystem is already installed - Do you want to disable it (y/n), type Y and press Enter. Figure 29 Disabling Portables subsystem from integrations menu 17. Press Return when prompted and this displays the integrations menu again. 18. Type option number corresponding with Portables subsystem (17 in this example) and press Enter to enable this functionality again. Important This initialisation of the subsystem can take a considerable length of time, especially on a larger site where the database contains many images. It may be more appropriate to let this process run overnight in such cases. 19. Press Return when prompted after all enabling script has run and this displays the integrations menu again. 20. Type x and press Return to exit integrations menu. 21. Type L and press Return to log out of terminal emulator session. Note All S3040 readers will need to ‘Coldstart’ to apply all changes that have been made. This process can take a considerable length of time and is achieved by pressing the Renew DB button, whilst the reader is on the docking cradle. After a process runs on the S3040 reader at midnight, the will then display the prompt that has been configured, when a cardholder who has been selected to receive the test or prompt, swipes the reader with their card. 28 S3040-IM-0056-1.3 S3040 Installation Manual Appendix A: Renewing the AC2000 database This function exists to enable a user to refresh all database data held on the reader. This may be necessary if data corruption exists and it needs to be overwritten by the original data to clear the problem. It is unlikely that this function will ever need to be executed. If necessary: 1. Place the S3040 reader into the docking cradle. 2. Tap the central icon on the S3040 touchscreen or press the OK keypad button (with the Fn button activated) to access the S3040 main Options interface. 3. Tap the Settings button in the S3040 main Options interface. Renew database - only displayed when device is online Pin code entry keypad Power settings/ configuration Figure 30 Options menu 4. Tap Renew DB (Renew Database) touchscreen button (See Figure 30). This changes the text at the top of the keypad to PIN to force Coldstart, instead of the default Enter code to Quit. Note Renew DB button is only displayed when the device is online. 5. Type the code 48625 into the keypad displayed. (See Figure 30) 6. Click OK on the keypad to instruct the S3040 to refresh all data. Note The S3040 reader requires both communications with the CDC and power from the docking cradle charger. Whether your S3040 is set up as a docking cradle connected system (hardwired) or as a wireless reader, the reader must be placed in the docking cradle before the database can be renewed. The reader performs some processes and checks with the CDC before the Renew DB option is displayed on the S3040 screen. 29 CEM Systems 195 Airport Road West Belfast BT3 9ED United Kingdom Tel: +44(0)2890 456767
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