Controlled Electronic Management Systems TSR105V910 emerald User Manual emeraldInstallationGuide

Controlled Electronic Management Systems Ltd emerald emeraldInstallationGuide

User guide

TSR-UL-0020-1emerald™Quick Start Installation Guide
NoticeThe information in this manual was correct at the time of publication. Tyco Security Products reserves the right to modify this product. All specifications are subject to change without notice. © Copyright 2014Under copyright laws, the contents of this manual may not be copied, photocopied, reproduced, translated or reduced to any electronic medium or machine-readable form, in whole or in part, without prior written consent of Tyco Security Products. All Rights Reserved.TrademarksThe trademarks, logos, and service marks displayed on this document are registered in the United States (or other countries). Any misuse of the trademarks is strictly prohibited and Tyco Security Products will aggressively enforce its intellectual property rights to the fullest extent of the law, including pursuit of criminal prosecution wherever necessary. All trademarks not owned by Tyco Security Products are the property of their respective owners, and are used with permission or allowed under applicable laws.Product offerings and specifications are subject to change without notice. Actual products may vary from photos. Not all products include all features. Availability varies by region. Contact your sales representative for more information. Licence informationYour use of this product is governed by certain terms and conditions.SupportIf you require technical assistance using CEM products, please contact the CEM Support team using the following telephone number:Telephone:+44(0)2890 456656Email: cem.support@tycoint.com• Please provide our support engineers with as much information as possible. This may include:• Site name• Product name and model• CEM software version• Description of the problemPublication Date22nd July 2014
emerald Quick Installation Guide3Warning This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measuresWarning EnglishUnder Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.FrenchConformément à la réglementation d'Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie Canada.Dans le but de réduire les risques de brouillage radioélectrique à l'intention des autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à l'établissement d'une communication satisfaisante.Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.Warning - For FCC Labelled emerald TerminalsThis device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and(2) This device must accept an interference received, including interference that may cause undesired operation.This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.Installation of this device shall be performed by a qualified person in accordance to all local regulations.This system must be installed within the protected premise in accordance with the National Electrical Code (NFPA70), and the local authorities having jurisdiction.Equipment changes or modifications without the approval of the party responsible for compliance could void the user's authority to operate the equipment and could create a hazardous condition.
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Contents1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11.1 Terminal specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21.1.1 CEM emerald product codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21.1.2 UL-294 grading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21.1.3 Terminal dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31.1.4 Part ratings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31.1.5 emerald terminal key components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41.2 Simplified AC2000 Network Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51.3 Hardware Installation Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Mounting the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72.1 Preparing for mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72.1.1 Recommended tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72.1.2 Opening the terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82.1.3 Mounting the terminal back casing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 Wiring the Terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113.1 Cabling requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113.1.1 Ethernet host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113.2 The Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123.3 The Input/Output Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133.4 Wiring locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143.4.1 Wiring a voltage provided lock (internal power) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143.4.2 Wiring a voltage not provided lock (external power) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153.4.3 Output power switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153.4.4 Supported third party read heads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153.5 Terminal with Request to Exit Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163.6 Configuration information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173.7 Terminal with Third Party Wiegand Read Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183.8 Configuration information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193.9 Tamper Detection on Terminal Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203.9.1 Wiring the resistor network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
3.9.2 Re-assembling the terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Terminal Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234.1 Checking emerald’s Network Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234.2 Accessing the System Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244.2.1 Setting the terminal IP address, gateway and subnet mask . . . . . . . . . . . . . . . . . . . . . . . . . 244.2.2 Network routing - (advanced users) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254.2.3 Testing the connection with the AC2000 server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 Using the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275.1 Presenting your card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286 Diagnostics and Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316.1 Navigating the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316.2 Accessing the System Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326.2.1 System Information menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336.2.2 Tests menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356.3 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
1Chapter 1Introductionemerald (TS100/200/300) is an intelligent access terminal that is designed to control and monitor access at controlled doors.Used as part of the AC2000 system, emerald controls access to restricted areas while giving the user a wide choice of information tools and applications at the door. The AC2000 software suite has not been evaluated by UL.Figure 1 Photograph of the emerald terminalMulti-colour status LEDPassive IR detector Speaker4.3” capacitive screenMicrophone
TSR-UL-0020-1CHAPTER 1 : Introduction21.1 Terminal specificationsemerald is available in three models; the TS100, TS200 and TS300. For the purposes of UL294, the connection and wiring for the access control function are identical for all three emerald models. All three models provide the same access control functionality, however the TS200 and TS300 provide additional intercom and remote application functions that are not evaluated by UL and are not for use on UL installations. NoteThe emerald terminal is for indoor use only.1.1.1 CEM emerald product codesContact CEM sales for further information.NoteThe typical read range for the integrated 13.56MHz read-head is 3 – 5cm (1.2” – 2”)ImportantThe appropriate card definitions must be loaded onto the CEM Central Database Computer (CDC).1.1.2 UL-294 gradingThe emerald terminal has been rated according to the UL-294 grading system and is outlined in Table 2:Card technology TS100 TS200 TS300MIFARE CSN / CEM DESfire TSR/100/105 TSR/200/105 TSR/300/105Table 1: List of CEM emerald product codesFeature GradingDestructive attack 1Line security 1Endurance 4Standby power 1Table 2: UL-294 grading
emerald Quick Installation Guide31.1.3 Terminal dimensionsFigure 2 Illustration of emerald including dimensionsDimensions of the emerald terminal:Length: 157mm (6.2”) Width: 109mm (4.3”)Depth (bottom): 49mm (1.9”) Depth (top): 28mm (1.1”)1.1.4 Part ratingsemerald has been tested for operation within the ranges specified in the table below.Part Ratingemerald terminal 0º to 49ºC (32º to 120ºF) flame retardant polycarbonate,Humidity 5% to 95% non-condensingDC power (unit only) 12V nominal (11.75V – 12.25V) @ 500mA peak. Shall be powered by an external UL294 or UL603 listed power-limited power supply with appropriate ratings and external power on indicator.Inputs Four supervised analog inputs - voltage suppliedComms to system host 10/100 Base-T, TCP/IP, CAT5/5e/6, RJ45 connectorDry contact relay outputs 0 - 30VDC @ 2A eachaa. When powered from an external source, the current per load is limited to 2A by the relay, but the total current drawn is also limited by the capability of the external power supply.Wet contact relay outputs 12VDC @ 1.3A combined between both outputsbb. If the power to drive the relay loads are sourced from the internal supply, the total current required from the external supply is Relay 1 LOAD + Relay 2 LOAD + 0.5A.Ethernet communications 10/100BaseT Ethernet - RJ-45 connectorMemory 128MB RAM, 256MB NAND Flash supporting up to 250,000 cardholder records and 50,000 transactions off-line)Table 3: Table of part ratings
TSR-UL-0020-1CHAPTER 1 : Introduction41.1.5 emerald terminal key componentsFigure 3 Illustration of the key component partsNoteAll emerald models use the same component parts.Back casingI/O boardRibbon cableFront casingFront boardBackassemblyFront assemblyRJ-45 10/100 jackFront boardCPU board
emerald Quick Installation Guide51.2 Simplified AC2000 Network TopologyFigure 4 Basic illustration of a typical AC2000 network including emerald configurationsImportantThe emerald terminal is only available as an ethernet device.
TSR-UL-0020-1CHAPTER 1 : Introduction61.3 Hardware Installation ProcessFigure 5 Hardware installation flow chart
7Chapter 2Mounting the TerminalImportantCare must be taken when working around mains electricity.The emerald terminal can be mounted on a variety of standard electrical back boxes:• UK single back box• US single gang electrical junction box• UK double back box mounted vertically• 75mm (3”) VESA mount2.1 Preparing for mountingCare must be taken with the internal components when disassembling the terminal.2.1.1 Recommended tools• 3 mm (0.1”) slot screwdriver for input/output connections and DC supply• Wire cutters and strippers• Security hex socket screwdriverProduct CEM Product CodeSecurity screwdriver handle HTO/000/001Security screwdriver bit HTO/000/000Table 4: Security screwdriver product codes
TSR-UL-0020-1CHAPTER 2 : Mounting the Terminal82.1.2 Opening the terminalImportantTake care not to strain the ribbon cable connecting the two halves of the terminal.Figure 6 Opening the terminal1. If the terminal is being retro-fitted after installation the side panels must be removed. To do this, position a 5 mm (0.2”) flat head screwdriver under the panel and slide it along the length to release it.NoteA factory shipped terminal does not have the panels fitted.2. Set the terminal on a stable, level surface to reduce the risk of the front of the terminal falling when it is disconnected.3. Remove the four screws using a security hex screwdriver.4. Carefully lift the top casing away from the back of the terminal, pivoting as shown.5. Disconnect the ribbon cable from the I/O board before commencing wiring.
emerald Quick Installation Guide92.1.3 Mounting the terminal back casingImportantThe emerald terminal must be fitted on the secure side of the door.To access the full range of mounting screw positions of the terminal the Input/Output board must first be removed from the back box.Figure 7 Exploded view illustration of the back casing and I/O board1. Remove the four screws and spacers using a Phillips star head screwdriver.2. Lift the I/O board away from the mountings.3. Drill the back outer casing as required for cable access and back box mounting. (see Figure 8)NoteTo maintain the IP65 rating, waterproof glands must be fitted to the drilled holes.4. Fit the back casing to the electrical junction box.5. Re-attach the input/output PCB to the back casing ensuring to replace the spacers in the correct orientation.A - Back casingB - I/O boardC - SpacersD - Mounting screwsCCDDDDACBC
TSR-UL-0020-1CHAPTER 2 : Mounting the Terminal10Drilling the back casingFigure 8 emerald™ back casing drill hole dimensionsMounting hole DescriptionAGeneric positions for wall mounting. These holes are accessible when the I/O board is in place.BUK single back box.CUS Single back gang electrical junction box.DUK double back box mounted vertically.E75mm (3”) VESA mount.Table 5: emerald mounting descriptions
11Chapter 3Wiring the Terminal3.1 Cabling requirementsTable 6 outlines recommended cabling requirements for each connector on the emerald. 3.1.1 Ethernet hostEthernet communications should be cabled & terminated for 100Base-T operation according to IN ANSI/TIA/EIA-568-A / TIA/EIA-568-B. In order to comply with FCC requirements, a snap-on ferrite (Wurth Electronics 74272722 or equivalent) should be used around the Ethernet cable.Due to limited space, additional care should be taken when using CAT6 connectors or CAT5 connectors with a strain relief boot at the terminal. There should be enough spare cable left within the enclosure/back box to allow a service engineer to open the terminal case without straining the RJ45 connector. Where the cable is subject to movement or vibration, stranded Ethernet cable (and appropriate connectors) should be used.Purpose Recommended Cable Connector Max LengthExternal 12V supplyBelden 8760 18AWG two conductor cable or equivalent14AWG Screw Terminal Variablea 10V mina. As a guideline, a maximum 2A load using 18AWG should travel no longer than 45m.Inputs Belden 95XX or equivalent (XX = the number of pairs from 01 - 50)14AWG Screw Terminal 606m (2000’)Outputs Belden 9462 or equivalent 14AWG Screw Terminal Variablebb. As a guideline, a typical maglock from 650mA up to 1500mA @ 12V would use AWG18 cable, located no more than 7.6m (25’) from the emerald™ terminal.Note22AWG is the smallest acceptable cabling for a UL-294 installation.Wiegand Belden 9514 (7 x 22AWG), Alpha 1229C(9 x 22AWG) or equivalent14AWG Screw Terminal 60m (200’)Table 6: Terminal installation cabling requirementsType Recommended Cable Connector Max LengthHost CAT5/CAT5e/CAT6 RJ-45 Socket 100m (328’)Table 7: Ethernet host
TSR-UL-0020-1CHAPTER 3 : Wiring the Terminal123.2 The Main BoardThe front PCB contains the main electronic components of the terminal; it is also where the Ethernet cable must be connected. Any connections not labelled are not evaluated by UL and are not to be used in UL installations.Figure 9 Illustration of the front boardA. Reset button K. Tamper switchC. PoE Indicator LEDI. Network link speed LEDH. Ethernet activity LEDG. Battery backed clock linkE. Ribbon connector to the I/O board F. 12VDCpower LEDD. RJ45B. Processor boardJ. Lithium batteryComponent DescriptionA. Reset button Used to hard reboot the terminal.B. Processor board The terminal processor board.C. PoE Indicator LED PoE has not been evaluated by UL.D. RJ-45 connector Used for ethernet communications and also for Power over Ethernet when being used. E. Ribbon connector Links the front PCB to the I/O PCB.F. 12V power LED Red indicates 12VDCpower is being supplied to the boardG. Battery backed clock link This link is fitted at the factory. If the link is removed the terminal will not store the current time & date; card transactions may fail due to a mismatch in time/date.H. Ethernet activity LED Flashing green indicates ethernet activityI. Network link LED Orange indicates 100baseT connection speed. Unlit indicates 10baseT connection speed.J. Lithium battery Real time clock battery. The battery is not a serviceable part.K. Tamper switch Used to trigger an alarm when the case is opened.Table 8: Description of front board components
emerald Quick Installation Guide133.3 The Input/Output BoardThe input/output board provides connections points for terminal power, inputs, outputs, and third party Wiegand read heads. Figure 10 Illustration of the Input/Output boardImportantRS232 and RS485 connections have not been evaluated by UL and are not for connection in UL Installations.Component DescriptionA. Wiegand interface Interface for third party exit read-heads using Wiegand protocol.B. Output 0 state switch Switches output 0 relay common ‘C’ between internal 12V or an external 12/24V UL294 or UL603 listed power supply.C.12V and 0VDC 12V power from an appropriate UL294 or UL603 listed power source is supplied to the terminal. 12V can also be drawn from this circuitry to power attached door furniture.D. Output 0 Lock output, either 12V provided by the terminal or 12/24V provided externally via the relay and a UL294 or UL603 listed power supply.E. Ribbon connector Links the I/O PCB to the front PCB.F. Output 1 Spare output.G. Output 1 state switch Switches output 1 relay common ‘C’ between internal 12V or an external 12/24V UL294 or UL603 listed power supply.H. Input connectors Connection points for monitored inputs.Table 9: Description of I/O board componentsG. Output 1 state switchB. Output 0 state switchA. Wiegand read head interfaceD. Output 0 (lock)F. Output 1 (spare)E. Ribbon connector H. Input connectorsC. 12VDC C. 12VDC
TSR-UL-0020-1CHAPTER 3 : Wiring the Terminal143.4 Wiring locksThe terminal supports lock types rated 12-24V at 1.5A max current if using an external power supply. It is recommended that the lock is powered by an external power supply as this provides the most flexibility. However if required, internal power to a lock can be provided at 12V, 1.3A max current combined across both relays. ImportantThe output state switch must be configured for the correct type of supply, as described in this section.3.4.1 Wiring a voltage provided lock (internal power)Only 12V locks can be wired to be powered internally by the terminal. When internal power is utilised it is possible to connect locks in a fail safe or fail secure configuration.NoteThe maximum current that can be supplied is 1.5A using an external power supply or 1.3A from the internal supply.Fail safe lockThe fail safe configuration means that in the event of a power loss to the terminal the lock will open allowing free access. A lock that is constantly powered such as a maglock must be used.Figure 11 Illustration of wiring for a fail safe lockFail secure lockThe fail secure configuration means that in the event of a power loss to the terminal the lock will remain secure. A lock that requires power to open such as a shear lock must be used.Figure 12 Illustration of wiring for a fail secure lock
emerald Quick Installation Guide153.4.2 Wiring a voltage not provided lock (external power)The emerald relays can be used to control a lock using a 12-24V DC,UL294 or UL603 listed power supply.ImportantWhen using 24V power for a lock, it is imperative that the switch position is set to EXT. Setting the switch to INT will result in 24V being supplied to the terminal which may cause irreversible damage.This is the recommended wiring configuration when locks require 24V.Figure 13 Illustration of wiring for lock with external power provided3.4.3 Output power switchEach of the two outputs has a switch that allows power to be provided to the output from the terminal’s internal power circuit or by an external power source.External powerWhen the switch is set to EXT a separate 12 - 24V DC,UL294 or UL603 listed power supply must be used to provide power for any locks or other door furniture attached to the output. Internal powerWhen the switch is set to INT, the lock or other load is powered by the terminal’s internal supply. In this case the total load must not exceed 1.3A @ 12V.ImportantThe terminal’s 12V connectors all link to the same circuit, powering the terminal and any outputs set to INT. It is imperative that before attaching 24V to power an output checks should be made that the relevant output switch is set to EXT. Applying 24V to an output with the switch set to INT will result in 24V being supplied to the common power circuitry, potentially damaging the terminal.3.4.4 Supported third party read headsUL approved emerald installations must only use listed read heads.Read head Manufacturer product codeHID iClass SE R10 Smart Card Reader 6100/6108HID iClass SE R30 Smart Card Reader 6110/6118Table 10: Supported third party read heads
TSR-UL-0020-1CHAPTER 3 : Wiring the Terminal163.5 Terminal with Request to Exit SwitchFigure 14 emerald master terminal with REX wiring diagram
emerald Quick Installation Guide173.6 Configuration informationWiring an emerald terminal with a Request to Exit switch is the most basic wiring configuration. It is not recommended for high security installations as the emerald is installed on the unsecure side of the door.Power connectionsThe 12V power connections on J18 connect to the same common circuitry and are used to provide power to the emerald terminal, as well as to output power to door furniture. Input configurationThe table below illustrates the configuration and operation of the inputs on the terminal when configured with a Request to Exit switch.NoteInputs are not for use as part of a burglar alarm system.Inputs not in useThe door position input 0 must be shorted out between the IP0 and GND pins with wire when not in use, to prevent alarms being generated on the system. Ethernet cable ferriteThe ferrite must be attached to the Ethernet cable close to the exit point from the emerald terminal. The cable should be looped through the ferrite once.Input number Input function Default input trigger state change0 Door position short => open1 Lock position short => open2 Request to exit switch open => momentary short => open3 Spare/Interlock short => openTable 11: emerald and request to exit switch input configuration
TSR-UL-0020-1CHAPTER 3 : Wiring the Terminal183.7 Terminal with Third Party Wiegand Read HeadFigure 15 emerald master terminal with Wiegand read head wiring
emerald Quick Installation Guide193.8 Configuration informationThe emerald terminal facilitates the use of a third party exit Wiegand head with three LEDs.Power connectionsThe 12V power connections on J18 connect to the same common circuitry and are used to provide power to the emerald terminal, as well as to output power to door furniture.Typical Wiegand read head wiringFor specific read head wiring consult the third party manufacturer’s documentation. ImportantFor proper regulatory compliance, the drain wire should be disconnected at the power supplied end of the cable. Input configurationThe table below illustrates the configuration and operation of the terminal inputs when configured with a third party Wiegand read head.NoteInputs are not for use as part of a burglar alarm system.Inputs not in useThe door position input 0 must be shorted out between the IP0 and GND pins with wire when not in use, to prevent alarms being generated on the system. Ethernet cable ferriteThe ferrite must be attached to the Ethernet cable close to the exit point from the emerald terminal. The cable should be looped through the ferrite once.I/O board connection Typical HID colour0V BlackSounder Not SupportedLED Green OrangeLED Amber Not fittedLED Red BrownD1 WhiteD0 GreenHead 12V RedTable 12: Typical Wiegand head wiringInput number Input function Default input trigger state change0 Door position short => open1 Lock position short => open2 Request to exit switch open => momentary short => open3 Spare / Interlock short => openTable 13: emerald and third party read head input configuration
TSR-UL-0020-1CHAPTER 3 : Wiring the Terminal203.9 Tamper Detection on Terminal InputsTerminal inputs can be monitored for four state tampering: open, close, tamper short and tamper cut. If an input is tampered with, an alarm will be triggered in the AC2000 software. The alarm is a universal tamper alarm and does not distinguish between the four different states. In order to monitor inputs for tamper short and tamper cut, a resistor network must be installed on the input sensor wiring as show in Figure 16 B), and the AC2000 software configured to monitor the input.3.9.1 Wiring the resistor networkFigure 16 Illustration of the resistor network for four state tamper detection on inputsImportantIt is imperative that the tamper resistor network is wired as close to the sensor as possible.A)B)
emerald Quick Installation Guide213.9.2 Re-assembling the terminal1. Ensure that there is adequate cable length available to reach the connectors comfortably for each of the following:–12VDC– Cat5e/6 cable for communications– Output wiring for lock– Wiring for inputs e.g. door position sensor, lock senseImportantTo maintain the terminal’s IP65 rating, the cable access hole should be adequately sealed before completing the installation process.2. Attach the front panel of the terminal via the ribbon connector.3. Attach the front of the terminal to the back casing and fix in places with the screws.4. Attach the side panels to the terminal.NoteIf the terminal needs to be open after installation, the side panels can be removed by inserting a 5 mm (0.2”) flat head screwdriver into the slot under the centre of the panel and sliding along the length of the panel.
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23Chapter 4Terminal Network ConfigurationThe network settings are accessed via the installer configuration menu on the terminal.4.1 Checking emerald’s Network Status1. Tap the Reader Address icon. The network status indicator is displayed on screen for eight seconds.Figure 17 Checking the network statusEach section of the status indicator represents a different aspect of the network connectivity. The presence or absence of a block indicates whether or not the connection is good.Figure 18 The network status indicatorNetwork status indicatorThe top block indicates that the terminal has received its onboard database of cardholders/timezones etc. The centre block indicates that the terminal has received its configuration settings from the CDCThe bottom block indicates that the terminal is connected with the RTC. The TCP/IP indicator shows Ethernet connectivity.
TSR-UL-0020-1CHAPTER 4 : Terminal Network Configuration244.2 Accessing the System Configuration Menu1. Slowly swipe a finger across the date/time from left to right.2. When prompted to enter passcode type 67679999.Figure 19 Accessing the configuration menuNoteOnce the terminal has received a configuration from the server this passcode will be changed to 67670000. The final four digits of this PIN are configurable using the AC2000 software.4.2.1 Setting the terminal IP address, gateway and subnet mask1. From the Config Menu press Device settings | Network.Figure 20 Configuring the terminal network settings2. Press the IP address field, type the address and press OK.3. Press the SubNet mask field, type the address and press OK.4. Press the Gateway field, type the address and press OK.5. Press Done to close the Network menu.Cancel Delete
emerald Quick Installation Guide254.2.2 Network routing - (advanced users)The emerald terminal needs to be able to communicate with the Central Database Computer (CDC) and the Real Time Computer (RTC). If a network is fragmented, and the terminal, CDC and RTC are on different parts of the network it may be necessary to route communications to the RTC. In this situation contact the site network administrator. 4.2.3 Testing the connection with the AC2000 serverThe terminal can be used to test the connectivity with the AC2000 server via a PING utility.1. From the Configuration Menu press Tests | Network tests2. Press the Ping address field below Ping any.Figure 22 Testing the connection with the AC2000 server3. Type the IP address of the AC2000 server (CDC/RTC) and press OK.4. Press Ping any.i. If a response is received from the pinged address the Ping any button will turn green.ii. If no response is received from the address the Ping any button will turn red.5. The PING utility can be used to check connectivity to any device on the network.Figure 21 The routing menu1. From the Configuration Menu press Device Settings | Routing.2. Press the Network field, type the network IP address and touch OK.3. Press the SubNet mask field, type the address and touch OK.4. Press the Gateway field, type the address and press OK.5. Touch Done to close the menu.
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27Chapter 5Using the Terminalemerald is always in one of three modes: Door mode, Free access mode or Locked down mode. Each mode defines the terminal’s function and behaviour at the door.You can see which mode the terminal is in by the Home screen display.Door modeThe door enables access to all valid cardholders after their card is swiped.Free access modeIn Free access mode, no card swipe is necessary as the door is unlocked.Locked down modeIn Locked down mode the door is locked and no access is allowed.Door mode Free access mode Locked down mode
TSR-UL-0020-1CHAPTER 5 : Using the Terminal285.1 Presenting your cardTo open a door pass your access card approximately three centimetres in front of the terminal. The emerald terminal’s LED status indicator changes colour and the appropriate response screen is displayed.The response screens are described in Table 3 below.Screen Message DescriptionAccess grantedLED: Green Access is grantedNot in SystemLED: Red Access is not granted as card is not registered on the systemTable 14: Response screensHome screen Swiping card Response screen
emerald Quick Installation Guide29Expiring CardLED: Flashes green Access is granted. The flashing green LED indicates that your card will expire in less than 14 days.Expired CardLED: Red Access is not granted as your card has expiredLost / Stolen CardLED: Flashing red Access is not granted as your card has been reported as lost or stolenWrong TimeLED: Red Access is not granted as you are attempting to gain access outside the permitted time for your cardWrong DoorLED: Amber Access is not granted as you do not have permission to enter this doorScreen Message DescriptionTable 14: Response screens
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31Chapter 6Diagnostics and Testingemerald utilises an intuitive Graphical User Interface to access diagnostic and testing functionality. 6.1 Navigating the MenusSub-menus on the emerald terminal are accessed by touching the menu option to expand.• Menus are expanded and closed by pressing the menu name or the arrow.Figure 23 Expanding and closing terminal menus
TSR-UL-0020-1CHAPTER 6 : Diagnostics and Testing326.2 Accessing the System Configuration MenuThe diagnostic and testing functionality is accessed via the configuration menu.1. Slowly swipe a finger across the date/time from left to right.2. When prompted to enter passcode type 6767000.NoteSee Accessing the System Configuration Menu on page 24 for more details on passcodes..Figure 24 Accessing the configuration menuThe system configuration menu has three sub-menus, each of which contains specific terminal maintenance functions. The System information and Tests menus are used for the purposes of testing and fault finding.Figure 25 The system configuration menuAccess useful information about the terminal Administer tests to check terminal functionality
emerald Quick Installation Guide336.2.1 System Information menuThis menu provides access to five sub-menus which display useful device data about the network, firmware, database, configuration and unit information.ImportantWhen contacting CEM support with any issues, this information may be asked for.Figure 26 The System information menuNetwork The Network information section details all of the terminal network settings.View terminal network informationView firmware, software and UI versionsView information about the onboard cardholder databaseView information about the terminal device configuration View the status of terminal connections, including comms and tamper Info DescriptionCEM address The CEM reader address of the terminal.IP address The IP address of the terminal.Subnet mask The subnet mask of the network hosting the terminal.Default gateway The IP address of the gateway server.MAC address The MAC address of the terminal. RTC address The IP address of the RTC controlling the terminal.VOIP server The IP address of the VOIP server for intercom functionality.VOIP help station Intercom station number. This number is used to allow an intercom workstation to communicate with the terminal.Table 15: Terminal network information descriptions
TSR-UL-0020-1CHAPTER 6 : Diagnostics and Testing34VersionsThe Versions information section details all hardware and software versions of the terminal.DatabaseThe Database information section details the information about the onboard card database.ConfigurationThe Configuration menu provides information about terminal door modes. The additional door modes are not evaluated by UL.Unit informationThe Unit information section provides information regarding the status of the terminal.Info DescriptionTSR Version Firmware version UI Version User interface version S/W Date Date of last firmware updateS/W Time Time of last firmware update on the S/W DateH/W Version Version of the terminal hardwareH/W s/n Serial number of the terminalLinux Linux kernel version, including date and time.Qt Version of Qt library used by the UI.Table 16: Terminal versions information descriptionsInfo DescriptionCEM address The CEM reader address of the terminal.Coldstart count Record of the number of times the terminal has been coldstarted.Last coldstarted Date and time of the terminal’s last coldstart.Card count Number of active cards held on the terminal.Last updated Date and time of the last database update from the server.Trans all count Displays the number of buffered transactions and alarm events (in offline mode). This is cleared when the terminal next goes online.Trans card count Displays the number of buffered transactions only (in offline mode). This is cleared when the terminal next goes online.Last configured Displays the date and time that the terminal last received configuration data from the server.Table 17: Terminal database information descriptionsInfo DescriptionTamper sensor Describes the status of the internal tamper switch.Run time Information about the running time and load of the terminal.Main comms Indicates the status of the main comms.Database engine Indicates the status of the database engine.Table 18: Terminal unit information descriptions
emerald Quick Installation Guide356.2.2 Tests menuThe emerald terminal has built in tests that can be performed to check specific functionality. ImportantWhen contacting CEM support with any issues, these tests may be requested.Figure 27 The tests menuLocal inputs Indicates the status of the local inputs such as door position, lock sense etc.Main reader Indicates the status of the emerald™ master terminal.Door interface Indicates whether a door interface unit is currently connected to the emerald™ terminal. The emerald™ is not UL evaluated with a Door Interface Unit.2nd reader Indicates whether an exit reader is currently connected to the terminal. Info DescriptionTable 18: Terminal unit information descriptionsTest the terminal inputsTest network settingsDisplay card for testing LCD brightness and display settings
TSR-UL-0020-1CHAPTER 6 : Diagnostics and Testing36Input testsThe default Input tests screen displays the status of each of the four inputs.Figure 28 The input tests screenTwo state input testWhen an input has been wired in a 2 state open and closed configuration only the Open and Short tests can be administered.Open - The input is opened.Short - The input is closed.Four state input testWhen an input has been wired in a 4 state configuration as described in section 3.9.1 on page 20, all four input state tests can be administered.Open - Indicates a tamper cut fault condition.Opened - The input is open.Closed - The input is closed.Short - Indicates a tamper short fault condition.Inputs. Each number correlates with a terminal input number as detailed in chapter 3. e.g input 0 is door position.The vertical position of each highlighted number indicates the input state as defined on the left of the screen.Input state. To test the inputs, change the state of the input e.g. open and close the door to test if the terminal is registering the state change.
emerald Quick Installation Guide37Network testsThe Network tests screen provides PING tests to check connectivity with the intercom server and with any other provided IP address.Figure 29 Terminal network testsThere are two possible responses for the ping utilities:Red: No response receivedGreen: Response received6.3 MaintenanceThere are no required maintenance guidelines.Press to PING the intercom serverPress Ping any to PING the address entered below Type an IP address to PING with the Ping any button
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