Controlled Electronic Management Systems TSR608V93E emerald V9.3 multi smart card reader User Manual emeraldInstallationGuide
Controlled Electronic Management Systems Ltd emerald V9.3 multi smart card reader emeraldInstallationGuide
Users Manual
TSR-UL-0061-1.3
emerald
Quick Start Installation Guide
Notice
The information in this manual was correct at the time of publication. Tyco Security Products reserves the right to
modify this product. All specifications are subject to change without notice.
© Copyright 2015 Tyco Security Products
Under copyright laws, the contents of this manual may not be copied, photocopied, reproduced, translated or reduced
to any electronic medium or machine-readable form, in whole or in part, without prior written consent of Tyco Security
Products. All Rights Reserved.
Trademarks
The trademarks, logos, and service marks displayed on this document are registered in the United States (or other
countries). Any misuse of the trademarks is strictly prohibited and Tyco Security Products will aggressively enforce its
intellectual property rights to the fullest extent of the law, including pursuit of criminal prosecution wherever necessary.
All trademarks not owned by Tyco Security Products are the property of their respective owners, and are used with
permission or allowed under applicable laws.
Product offerings and specifications are subject to change without notice. Actual products may vary from photos. Not
all products include all features. Availability varies by region. Contact your sales representative for more information.
Licence information
Your use of this product is governed by certain terms and conditions.
Support
If you require technical assistance using CEM products, please contact the CEM Support team using the following
telephone number:
Telephone:+44(0)2890 456656
Email: cem.support@tycoint.com
• Please provide our support engineers with as much information as possible. This may include:
• Site name
• Product name and model
• CEM software version
• Description of the problem
Publication Date
12th January 2015
emerald Quick Installation Guide
Warning
This is a class A product. In a domestic environment this product may cause radio interference in which case the user
may be required to take adequate measures
Warning
English
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum
(or lesser) gain approved for the transmitter by Industry Canada.
To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the
equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
Français
Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne
d'un type et d'un gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie Canada.
Dans le but de réduire les risques de brouillage radioélectrique à l'intention des autres utilisateurs, il faut choisir le type
d'antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité
nécessaire à l'établissement d'une communication satisfaisante.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2)
l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement.
Warning - For FCC Labelled emerald Terminals
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept an interference received, including interference that may cause undesired operation.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must
follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-
located or operating in conjunction with any other antenna or transmitter.
Changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
Installation of this device shall be performed by a qualified person in accordance to all local regulations.
This system must be installed within the protected premise in accordance with the National Electrical Code (NFPA70),
and the local authorities having jurisdiction.
Equipment changes or modifications without the approval of the party responsible for compliance could void the user's
authority to operate the equipment and could create a hazardous condition.
TSR-UL-0061-1.3
This page is intentionally blank.
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
1.1 Terminal specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
1.1.1 CEM emerald product codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
1.1.2 UL-294 grading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
1.1.3 Terminal dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
1.1.4 Part ratings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
1.1.5 emerald terminal key components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
1.2 Simplified AC2000 Network Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
1.3 Hardware Installation Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
2 Mounting the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
2.1 Preparing for mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
2.1.1 Recommended tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
2.1.2 Opening the terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
2.1.3 Mounting the terminal’s back casing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
3 Wiring the Terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
3.1 Cabling requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
3.1.1 Ethernet host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
3.2 The Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
3.3 The Input/Output Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
3.4 Wiring locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
3.4.1 Wiring a voltage provided lock (internal power) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
3.4.2 Wiring a voltage not provided lock (external power) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
3.4.3 Output power switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
3.4.4 Supported third party read heads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
3.5 Terminal with Request to Exit Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
3.6 Configuration information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
3.7 Terminal with Third Party Wiegand Read Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
3.8 Configuration information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
3.9 Tamper Detection on Terminal Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
3.9.1 Wiring the resistor network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
3.9.2 Re-assembling the terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4 Terminal Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4.1 Checking emerald’s Network Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4.2 Accessing the System Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.2.1 Setting the terminal IP address, gateway and subnet mask . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.2.2 Network routing - (advanced users) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4.2.3 Testing the connection with the AC2000 server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
5 Using the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
5.1 Presenting your card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
6 Diagnostics and Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
6.1 Navigating the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
6.2 Accessing the System Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
6.2.1 System Information menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
6.2.2 Tests menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
6.3 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
1
Chapter 1
Introduction
emerald (TS100/200/300) is an intelligent access terminal that is designed to control and monitor
access at controlled doors.
Used as part of the AC2000 system, emerald controls access to restricted areas while giving the user a
wide choice of information tools and applications at the door. The AC2000 software suite has not
been evaluated by UL.
Figure 1 Photograph of the emerald terminal
Multi-colour
status LED
Passive IR
detector Speaker
4.3” capacitive
screen
Microphone
TSR-UL-0061-1.3
CHAPTER 1 : Introduction
2
1.1 Terminal specifications
emerald is available in three models; the TS100, TS200 and TS300. For the purposes of
UL294, the connection and wiring for the access control function are identical for all three
emerald models. All three models provide the same access control functionality,
however the TS200 and TS300 provide additional intercom and remote application
functions that are not evaluated by UL and are not for use on UL installations.
Note
The emerald terminal is for indoor use only.
1.1.1 CEM emerald product codes
Contact CEM sales for further information.
Note
The typical read range for the integrated 13.56MHz read-head is 3 – 5cm (1.2” – 2”)
Supported card technologies
The emerald multi smart-card reader supports the following card technologies:
• CEM DESFire
• MIFARE CSN
• iClass
Important
The appropriate card definitions must be loaded onto the CEM Central Database Computer (CDC).
Card technology TS100 TS200 TS300 FCC ID
IC ID
Mifare CSN TSR/100/105 TSR/200/105 TSR/300/105 QABTSR105V910
12009A-
TSR105V910
Picopass TSR/100/106 TSR/200/106 TSR/300/106 QABTSR608V93E
12009A-
TSR608V93E
CEM DESFire TSR/100/107 TSR/200/107 TSR/300/107 QABTSR608V93E
12009A-
TSR608V93E
iClass/iClass SE TSR/100/108 TSR/200/108 TSR/300/108 QABTSR608V93E
12009A-
TSR608V93E
multi smart-card
reader TSR/100/608 TSR/200/608 TSR/300/608 QABTSR608V93E
12009A-
TSR608V93E
Table 1: List of CEM emerald product codes
emerald Quick Installation Guide
3
1.1.2 UL-294 grading
The emerald terminal has been rated according to the UL-294 grading system and is outlined
in Table 2:
1.1.3 Terminal dimensions
Figure 2 Illustration of emerald including dimensions
Dimensions of the emerald terminal:
Length: 157mm (6.2”) Width: 109mm (4.3”)
Depth (bottom): 49mm (1.9”) Depth (top): 28mm (1.1”)
Feature Grading
Destructive attack 1
Line security 1
Endurance 4
Standby power 1
Table 2: UL-294 grading
TSR-UL-0061-1.3
CHAPTER 1 : Introduction
4
1.1.4 Part ratings
emerald has been tested for operation within the ranges specified in the table below.
Part Rating
emerald terminal 0º to 49ºC (32º to 120ºF) flame retardant polycarbonate,
Humidity 5% to 95% non-condensing
DC power (unit only) 12V nominal (11.75V – 12.25V) @ 500mA peak. Shall be powered by an
external UL294 or UL603 listed power-limited power supply with
appropriate ratings and external power on indicator.
Inputs Four supervised analog inputs - voltage supplied
Comms to system host 10/100 Base-T, TCP/IP, CAT5/5e/6, RJ45 connector
Dry contact relay outputs 0 - 30VDC @ 2A eacha
a. When powered from an external source, the current per load is limited to 2A by the relay, but
the total current drawn is also limited by the capability of the external power supply.
Wet contact relay outputs 11.3-12VDC @ 1.3A combined between both outputsb
b. If the power to drive the relay loads are sourced from the internal supply, the total current
required from the external supply is Relay 1 LOAD + Relay 2 LOAD + 0.5A.
Ethernet communications 10/100BaseT Ethernet - RJ-45 connector
Memory 128MB RAM, 256MB NAND Flash supporting up to 250,000 cardholder
records and 50,000 transactions off-line)
Table 3: Table of part ratings
emerald Quick Installation Guide
5
1.1.5 emerald terminal key components
Back casing
I/O board
Ribbon cable with ferrite
Front casing
Front board
Back
assembly
Front
assembly
RJ-45 10/100 jack
Front board
CPU board
Chassis grounding post
Figure 3 Illustration of the key component parts
Note
All emerald models use the same component parts.
TSR-UL-0061-1.3
CHAPTER 1 : Introduction
6
1.2 Simplified AC2000 Network Topology
Figure 4 Basic illustration of a typical AC2000 network including emerald configurations
Important
The emerald terminal is only available as an ethernet device.
emerald Quick Installation Guide
7
1.3 Hardware Installation Process
Figure 5 Hardware installation flow chart
TSR-UL-0061-1.3
CHAPTER 1 : Introduction
8
7
Chapter 2
Mounting the Terminal
Important
Care must be taken when working around mains electricity.
The emerald terminal can be mounted on a variety of standard electrical back boxes:
• UK single back box
• US single gang electrical junction box
• UK double back box mounted vertically
• 75mm (3”) VESA mount
2.1 Preparing for mounting
Care must be taken with the internal components when disassembling the terminal.
2.1.1 Recommended tools
• 3 mm (0.1”) slot screwdriver for input/output connections and DC supply
• Wire cutters and strippers
• Security hex socket screwdriver
Product CEM Product Code
Security screwdriver handle HTO/000/001
Security screwdriver bit HTO/000/000
Table 4: Security screwdriver product codes
TSR-UL-0061-1.3
CHAPTER 2 : Mounting the Terminal
8
2.1.2 Opening the terminal
Important
Take care not to strain the ribbon cable connecting the two halves of the terminal.
Figure 6 Opening the terminal
1. If the terminal is being retro-fitted after installation the side panels must be removed. To do
this, position a 5 mm (0.2”) flat head screwdriver under the panel and slide it along the
length to release it.
Note
A factory shipped terminal does not have the panels fitted.
2. Set the terminal on a stable, level surface to reduce the risk of the front of the terminal
falling when it is disconnected.
3. Remove the four screws using a security hex screwdriver.
4. Carefully lift the top casing away from the back of the terminal, pivoting as shown.
5. Disconnect the ribbon cable from the I/O board before commencing wiring.
emerald Quick Installation Guide
9
2.1.3 Mounting the terminal’s back casing
Important
The emerald terminal must be fitted on the secure side of the door.
To access the full range of mounting screw positions of the terminal the Input/Output board
must first be removed from the back box.
Figure 7 Exploded view illustration of the back casing and I/O board
1. Remove the four screws and spacers using a Phillips star head screwdriver.
2. Lift the I/O board away from the mountings.
3. Drill the back outer casing as required for cable access and back box mounting. (see
Figure 8)
Note
To maintain the IP65 rating, waterproof glands must be fitted to the drilled holes.
4. Fit the back casing to the electrical junction box.
5. Re-attach the input/output PCB to the back casing ensuring to replace the spacers in the
correct orientation.
A - Back casing
B - I/O board
C - Spacers
D - Mounting screws
C
C
D
D
D
D
AC
B
C
TSR-UL-0061-1.3
CHAPTER 2 : Mounting the Terminal
10
Drilling the back casing
Figure 8 emerald™ back casing drill hole dimensions
Mounting hole Description
AGeneric positions for wall mounting. These holes are accessible when
the I/O board is in place.
BUK single back box.
CUS Single back gang electrical junction box.
DUK double back box mounted vertically.
E75mm (3”) VESA mount.
Table 5: emerald mounting descriptions
11
Chapter 3
Wiring the Terminal
3.1 Cabling requirements
Table 6 outlines recommended cabling requirements for each connector on the emerald.
3.1.1 Ethernet host
Ethernet communications should be cabled & terminated for 100Base-T operation according to
IN ANSI/TIA/EIA-568-A / TIA/EIA-568-B. In order to comply with FCC requirements, a snap-on
ferrite (Wurth Electronics 74272722 or equivalent) should be used around the Ethernet cable.
Due to limited space, additional care should be taken when using CAT6 connectors or CAT5
connectors with a strain relief boot at the terminal. There should be enough spare cable left
within the enclosure/back box to allow a service engineer to open the terminal case without
straining the RJ45 connector. Where the cable is subject to movement or vibration, stranded
Ethernet cable (and appropriate connectors) should be used.
Purpose Recommended Cable Connector Max Length
External 12V
supply Belden 8760 18AWG two
conductor cable or equivalent 14AWG Screw Terminal 30m (98.4’)
Inputs Belden 95XX or equivalent (XX =
the number of pairs from 01 - 50) 14AWG Screw Terminal 3m (9.8’)
Outputs Belden 9462 or equivalent 14AWG Screw Terminal Variablea
a. As a guideline, a typical maglock from 650mA up to 1500mA @ 12V would use AWG18
cable, located no more than 7.6m (25’) from the emerald™ terminal. Cables should not
exceed 30m (98.4’) in length.
Note
22AWG is the smallest acceptable cabling for a UL-294 installation, cable
Wiegand Belden 9514 (7 x 22AWG), Alpha
1229C(9 x 22AWG) or equivalent 14AWG Screw Terminal 30m (98.4’)
Table 6: Terminal installation cabling requirements
Type Recommended Cable Connector Max Length
Host CAT5/CAT5e/CAT6 RJ-45 Socket 100m (328’)
Table 7: Ethernet host
TSR-UL-0061-1.3
CHAPTER 3 : Wiring the Terminal
12
3.2 The Main Board
The front PCB contains the main electronic components of the terminal; it is also where the
Ethernet cable must be connected. Any connections not labelled are not evaluated by UL
and are not to be used in UL installations.
Figure 9 Illustration of the front board
A. Reset button L. Tamper
switch
C. PoE Indicator
LED
J. Network
link speed
LED
I. Ethernet
activity LED
H. Battery
backed clock
link
F. Ribbon
connector to
the I/O board G. 12VDC
power LED
D. RJ45
B. Processor
board
K. Lithium
battery
E. Chassis
grounding
post
Component Description
A. Reset button Used to hard reboot the terminal.
B. Processor board The terminal processor board.
C. PoE Indicator LED PoE has not been evaluated by UL.
D. RJ-45 connector Used for ethernet communications and also for Power over Ethernet when
being used.
E. Chassis grounding post Chassis ground, to be tied to earth ground when testing the terminal.
F. Ribbon connector Links the front PCB to the I/O PCB.
G. 12V power LED Red indicates 12VDCpower is being supplied to the board
H. Battery backed clock link This link is fitted at the factory. If it is removed, the terminal will not store the
current time & date; card transactions may fail due to a time/date mismatch.
I. Ethernet activity LED Flashing green indicates ethernet activity
J. Network link LED Orange indicates 100baseT connection speed. Unlit indicates 10baseT
connection speed.
K. Lithium battery Real time clock battery. The battery is not a serviceable part.
L. Tamper switch Used to trigger an alarm when the case is opened.
Table 8: Description of front board components
emerald Quick Installation Guide
13
3.3 The Input/Output Board
The input/output board provides connections points for terminal power, inputs, outputs, and
third party Wiegand read heads.
Figure 10 Illustration of the Input/Output board
Component Description
A. Wiegand interface Interface for third party exit read-heads using Wiegand protocol.
B. Output 0 state switch Switches output 0 relay common ‘C’ between internal 12V or an external
12/24V UL294 or UL603 listed power supply.
C.12V and 0VDC 12V power from an appropriate UL294 or UL603 listed power source is
supplied to the terminal. 12V can also be drawn from this circuitry to
power attached door furniture.
D. Output 0 Lock output, either 12V provided by the terminal or 12/24V provided
externally via the relay and a UL294 or UL603 listed power supply.
E. Ribbon connector Links the I/O PCB to the front PCB.
F. Output 1 Spare output.
G. Output 1 state switch Switches output 1 relay common ‘C’ between internal 12V or an external
12/24V UL294 or UL603 listed power supply.
H. Input connectors Connection points for monitored inputs.
I. RS232 J1 has no functional impact/use on this product version and is not
supported for use on UL installations.
Table 9: Description of I/O board components
G. Output 1
state switch
B. Output 0
state switch
A. Wiegand
read head
interface
D. Output 0
(lock)
F. Output 1
(spare)
E. Ribbon
connector
H. Input
connectors
C. 12VDC C. 12VDC
I. RS232
(Not Used)
TSR-UL-0061-1.3
CHAPTER 3 : Wiring the Terminal
14
Important
RS232 and RS485 connections have not been evaluated by UL and are not for connection in UL Installations.
3.4 Wiring locks
The terminal supports lock types rated 12-24V at 1.5A max current if using an external power
supply. It is recommended that the lock is powered by an external power supply as this
provides the most flexibility. However if required, internal power to a lock can be provided at
12V, 1.3A max current combined across both relays.
Important
The output state switch must be configured for the correct type of supply, as described in this section.
3.4.1 Wiring a voltage provided lock (internal power)
Only 12V locks can be wired to be powered internally by the terminal. When internal power is
utilised it is possible to connect locks in a fail safe or fail secure configuration.
Note
The maximum current that can be supplied is 1.5A using an external power supply or 1.3A
from the internal supply.
Fail safe lock
The fail safe configuration means that in the event of a power loss to the terminal the lock will
open allowing free access. A lock that is constantly powered such as a maglock must be used.
Figure 11 Illustration of wiring for a fail safe lock
emerald Quick Installation Guide
15
Fail secure lock
The fail secure configuration means that in the event of a power loss to the terminal the lock
will remain secure. A lock that requires power to open such as a shear lock must be used.
Figure 12 Illustration of wiring for a fail secure lock
TSR-UL-0061-1.3
CHAPTER 3 : Wiring the Terminal
16
3.4.2 Wiring a voltage not provided lock (external power)
The emerald relays can be used to control a lock using a 12-24V DC,UL294 or UL603 listed
power supply.
Important
When using 24V power for a lock, it is imperative that the switch position is set to EXT. Setting the switch to INT
will result in 24V being supplied to the terminal which may cause irreversible damage.
This is the recommended wiring configuration when locks require 24V.
Figure 13 Illustration of wiring for lock with external power provided
3.4.3 Output power switch
Each of the two outputs has a switch that allows power to be provided to the output from the
terminal’s internal power circuit or by an external power source.
External power
When the switch is set to EXT a separate 12 - 24V DC,UL294 or UL603 listed power supply
must be used to provide power for any locks or other door furniture attached to the output.
Internal power
When the switch is set to INT, the lock or other load is powered by the terminal’s internal
supply. In this case the total load must not exceed 1.3A @ 12V.
Important
The terminal’s 12V connectors all link to the same circuit, powering the terminal and any outputs set to INT. It is
imperative that before attaching 24V to power an output checks should be made that the relevant output switch is
set to EXT. Applying 24V to an output with the switch set to INT will result in 24V being supplied to the common
power circuitry, potentially damaging the terminal.
3.4.4 Supported third party read heads
UL approved emerald installations must only use listed read heads.
Read head Manufacturer product code
HID iClass SE R10 Smart Card Reader 6100/6108
HID iClass SE R30 Smart Card Reader 6110/6118
Table 10: Supported third party read heads
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3.5 Terminal with Request to Exit Switch
Figure 14 emerald master terminal with REX wiring diagram
Note
Terminals J1 and J11 have no functional impact/use on this product version and are not
supported for use on UL installations.
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CHAPTER 3 : Wiring the Terminal
18
3.6 Configuration information
Wiring an emerald terminal with a Request to Exit switch is the most basic wiring configuration.
It is not recommended for high security installations as the emerald is installed on the
unsecure side of the door.
Power connections
The 12V power connections on J18 connect to the same common circuitry and are used to
provide power to the emerald terminal, as well as to output power to door furniture.
Input configuration
The table below illustrates the configuration and operation of the inputs on the terminal when
configured with a Request to Exit switch.
Note
Inputs are not for use as part of a burglar alarm system.
Inputs not in use
The door position input 0 must be shorted out between the IP0 and GND pins with wire when
not in use, to prevent alarms being generated on the system.
Ethernet cable ferrite
The ferrite must be attached to the Ethernet cable close to the exit point from the emerald
terminal. The cable should be looped through the ferrite once.
Input number Input function Default input trigger state change
0 Door position short => open
1 Lock position short => open
2 Request to exit switch open => momentary short => open
3 Spare/Interlock short => open
Table 11: emerald and request to exit switch input configuration
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3.7 Terminal with Third Party Wiegand Read Head
Figure 15 emerald master terminal with Wiegand read head wiring
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CHAPTER 3 : Wiring the Terminal
20
3.8 Configuration information
The emerald terminal facilitates the use of a third party exit Wiegand head with three LEDs.
Power connections
The 12V power connections on J18 connect to the same common circuitry and are used to
provide power to the emerald terminal, as well as to output power to door furniture.
Typical Wiegand read head wiring
For specific read head wiring consult the third party manufacturer’s documentation.
Important
For proper regulatory compliance, the drain wire should be disconnected at the power supplied end of the cable.
Input configuration
The table below illustrates the configuration and operation of the terminal inputs when
configured with a third party Wiegand read head.
Note
Inputs are not for use as part of a burglar alarm system.
Inputs not in use
The door position input 0 must be shorted out between the IP0 and GND pins with wire when
not in use, to prevent alarms being generated on the system.
Ethernet cable ferrite
The ferrite must be attached to the Ethernet cable close to the exit point from the emerald
terminal. The cable should be looped through the ferrite once.
I/O board connection Typical HID colour
0V Black
Sounder Not Supported
LED Green Orange
LED Amber Not fitted
LED Red Brown
D1 White
D0 Green
Head 12V Red
Table 12: Typical Wiegand head wiring
Input number Input function Default input trigger state change
0 Door position short => open
1 Lock position short => open
2 Request to exit switch open => momentary short => open
3 Spare / Interlock short => open
Table 13: emerald and third party read head input configuration
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3.9 Tamper Detection on Terminal Inputs
Terminal inputs can be monitored for four state tampering: open, close, tamper short and
tamper cut. If an input is tampered with, an alarm will be triggered in the AC2000 software. The
alarm is a universal tamper alarm and does not distinguish between the four different states. In
order to monitor inputs for tamper short and tamper cut, a resistor network must be installed on
the input sensor wiring as show in Figure 16 B), and the AC2000 software configured to
monitor the input.
3.9.1 Wiring the resistor network
A)
B)
Figure 16 Illustration of the resistor network for four state tamper detection on inputs
Important
It is imperative that the tamper resistor network is wired as close to the sensor as possible.
3.9.2 Re-assembling the terminal
1. Ensure that there is adequate cable length available to reach the connectors comfortably
for each of the following:
–12VDC
– Cat5e/6 cable for communications
– Output wiring for lock
– Wiring for inputs e.g. door position sensor, lock sense
Important
To maintain the terminal’s IP65 rating, the cable access hole should be adequately sealed before completing the
installation process.
2. Attach the front panel of the terminal via the ribbon connector.
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22
3. Attach the front of the terminal to the back casing and fix in places with the screws.
4. Attach the side panels to the terminal.
Note
If the terminal needs to be open after installation, the side panels can be removed by inserting
a 5 mm (0.2”) flat head screwdriver into the slot under the centre of the panel and sliding along
the length of the panel.
23
Chapter 4
Terminal Network Configuration
The network settings are accessed via the installer configuration menu on the terminal.
4.1 Checking emerald’s Network Status
1. Tap the Reader Address icon. The network status indicator is displayed on screen for
eight seconds.
Figure 17 Checking the network status
Each section of the status indicator represents a different aspect of the network connectivity.
The presence or absence of a block indicates whether or not the connection is good.
Figure 18 The network status indicator
Network status indicator
The top block indicates that
the terminal has received its
onboard database of
cardholders/timezones etc. The centre block indicates
that the terminal has received
its configuration settings from
the CDC
The bottom block indicates
that the terminal is connected
with the RTC. The TCP/IP indicator shows
Ethernet connectivity.
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CHAPTER 4 : Terminal Network Configuration
24
4.2 Accessing the System Configuration Menu
1. Slowly swipe a finger across the date/time from left to right.
2. When prompted to enter passcode type 67679999.
Figure 19 Accessing the configuration menu
Note
Once the terminal has received a configuration from the server this passcode will be changed
to 67670000. The final four digits of this PIN are configurable using the AC2000 software.
4.2.1 Setting the terminal IP address, gateway and subnet mask
1. From the Config Menu press Device settings | Network.
Figure 20 Configuring the terminal network settings
2. Press the IP address field, type the address and press OK.
3. Press the SubNet mask field, type the address and press OK.
4. Press the Gateway field, type the address and press OK.
5. Press Done to close the Network menu.
Cancel Delete
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4.2.2 Network routing - (advanced users)
The emerald terminal needs to be able to communicate with the Central Database Computer
(CDC) and the Real Time Computer (RTC). If a network is fragmented, and the terminal, CDC
and RTC are on different parts of the network it may be necessary to route communications to
the RTC. In this situation contact the site network administrator.
4.2.3 Testing the connection with the AC2000 server
The terminal can be used to test the connectivity with the AC2000 server via a PING utility.
1. From the Configuration Menu press Tests | Network tests
2. Press the Ping address field below Ping any.
Figure 22 Testing the connection with the AC2000 server
3. Type the IP address of the AC2000 server (CDC/RTC) and press OK.
4. Press Ping any.
i. If a response is received from the pinged address the Ping any button will turn green.
ii. If no response is received from the address the Ping any button will turn red.
5. The PING utility can be used to check connectivity to any device on the network.
Figure 21 The routing menu
1. From the Configuration Menu press
Device Settings | Routing.
2. Press the Network field, type the
network IP address and touch OK.
3. Press the SubNet mask field, type the
address and touch OK.
4. Press the Gateway field, type the
address and press OK.
5. Touch Done to close the menu.
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26
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27
Chapter 5
Using the Terminal
emerald is always in one of three modes: Door mode, Free access mode or Locked down
mode. Each mode defines the terminal’s function and behaviour at the door.
You can see which mode the terminal is in by the Home screen display.
Door mode
The door enables access to all valid cardholders after their card is swiped.
Free access mode
In Free access mode, no card swipe is necessary as the door is unlocked.
Locked down mode
In Locked down mode the door is locked and no access is allowed.
Door mode Free access mode Locked down mode
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CHAPTER 5 : Using the Terminal
28
5.1 Presenting your card
To open a door pass your access card approximately three centimetres in front of the terminal.
The emerald terminal’s LED status indicator changes colour and the appropriate response
screen is displayed.
The response screens are described in Table 3 below.
Screen Message Description
Access granted
LED: Green Access is granted
Not in System
LED: Red Access is not granted as card is not
registered on the system
Table 14: Response screens
Home screen Swiping card Response screen
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Expiring Card
LED: Flashes green Access is granted. The flashing green
LED indicates that your card will
expire in less than 14 days.
Expired Card
LED: Red Access is not granted as your card
has expired
Lost / Stolen Card
LED: Flashing red Access is not granted as your card has
been reported as lost or stolen
Wrong Time
LED: Red Access is not granted as you are
attempting to gain access outside the
permitted time for your card
Wrong Door
LED: Amber Access is not granted as you do not
have permission to enter this door
Screen Message Description
Table 14: Response screens
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31
Chapter 6
Diagnostics and Testing
emerald utilises an intuitive Graphical User Interface to access diagnostic and testing functionality.
6.1 Navigating the Menus
Sub-menus on the emerald terminal are accessed by touching the menu option to expand.
• Menus are expanded and closed by pressing the menu name or the arrow.
Figure 23 Expanding and closing terminal menus
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CHAPTER 6 : Diagnostics and Testing
32
6.2 Accessing the System Configuration Menu
The diagnostic and testing functionality is accessed via the configuration menu.
1. Slowly swipe a finger across the date/time from left to right.
2. When prompted to enter passcode type 6767000.
Note
See Accessing the System Configuration Menu on page 24 for more details on passcodes..
Figure 24 Accessing the configuration menu
The system configuration menu has three sub-menus, each of which contains specific terminal
maintenance functions. The System information and Tests menus are used for the purposes
of testing and fault finding.
Figure 25 The system configuration menu
Access useful
information about the
terminal Administer tests to
check terminal
functionality
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6.2.1 System Information menu
This menu provides access to five sub-menus which display useful device data about the
network, firmware, database, configuration and unit information.
Important
When contacting CEM support with any issues, this information may be asked for.
Figure 26 The System information menu
Network
The Network information section details all of the terminal network settings.
View terminal network
information
View firmware, software and
UI versions
View information about the
onboard cardholder database
View information about the
terminal device configuration View the status of terminal
connections, including
comms and tamper
Info Description
CEM address The CEM reader address of the terminal.
IP address The IP address of the terminal.
Subnet mask The subnet mask of the network hosting the terminal.
Default gateway The IP address of the gateway server.
MAC address The MAC address of the terminal.
RTC address The IP address of the RTC controlling the terminal.
VOIP server The IP address of the VOIP server for intercom functionality.
VOIP help station Intercom station number. This number is used to allow an intercom
workstation to communicate with the terminal.
Table 15: Terminal network information descriptions
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CHAPTER 6 : Diagnostics and Testing
34
Versions
The Versions information section details all hardware and software versions of the terminal.
Database
The Database information section details the information about the onboard card database.
Configuration
The Configuration menu provides information about terminal door modes. The additional
door modes are not evaluated by UL.
Unit information
The Unit information section provides information regarding the status of the terminal.
Info Description
TSR Version Firmware version
UI Version User interface version
S/W Date Date of last firmware update
S/W Time Time of last firmware update on the S/W Date
H/W Version Version of the terminal hardware
H/W s/n Serial number of the terminal
Linux Linux kernel version, including date and time.
Qt Version of Qt library used by the UI.
Table 16: Terminal versions information descriptions
Info Description
CEM address The CEM reader address of the terminal.
Coldstart count Record of the number of times the terminal has been coldstarted.
Last coldstarted Date and time of the terminal’s last coldstart.
Card count Number of active cards held on the terminal.
Last updated Date and time of the last database update from the server.
Trans all count Displays the number of buffered transactions and alarm events (in
offline mode). This is cleared when the terminal next goes online.
Trans card count Displays the number of buffered transactions only (in offline mode).
This is cleared when the terminal next goes online.
Last configured Displays the date and time that the terminal last received configuration
data from the server.
Table 17: Terminal database information descriptions
Info Description
Tamper sensor Describes the status of the internal tamper switch.
Run time Information about the running time and load of the terminal.
Main comms Indicates the status of the main comms.
Database engine Indicates the status of the database engine.
Table 18: Terminal unit information descriptions
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6.2.2 Tests menu
The emerald terminal has built in tests that can be performed to check specific functionality.
Important
When contacting CEM support with any issues, these tests may be requested.
Figure 27 The tests menu
Local inputs Indicates the status of the local inputs such as door position, lock
sense etc.
Main reader Indicates the status of the emerald™ master terminal.
Door interface Indicates whether a door interface unit is currently connected to the
emerald™ terminal. The emerald™ is not UL evaluated with a Door
Interface Unit.
2nd reader Indicates whether an exit reader is currently connected to the terminal.
Info Description
Table 18: Terminal unit information descriptions
Test the terminal inputs
Test network settings
Display card for testing
LCD brightness and
display settings
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CHAPTER 6 : Diagnostics and Testing
36
Input tests
The default Input tests screen displays the status of each of the four inputs.
Figure 28 The input tests screen
Two state input test
When an input has been wired in a 2 state open and closed configuration only the Open and
Short tests can be administered.
Open - The input is opened.
Short - The input is closed.
Four state input test
When an input has been wired in a 4 state configuration as described in section 3.9.1 on page
21, all four input state tests can be administered.
Open - Indicates a tamper cut fault condition.
Opened - The input is open.
Closed - The input is closed.
Short - Indicates a tamper short fault condition.
Inputs. Each number
correlates with a
terminal input number
as detailed in chapter
3. e.g input 0 is door
position.
The vertical position
of each highlighted
number indicates the
input state as defined
on the left of the
screen.
Input state. To test the
inputs, change the
state of the input e.g.
open and close the
door to test if the
terminal is registering
the state change.
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Network tests
The Network tests screen provides PING tests to check connectivity with the intercom server
and with any other provided IP address.
Figure 29 Terminal network tests
There are two possible responses for the ping utilities:
Red: No response received
Green: Response received
6.3 Maintenance
There are no required maintenance guidelines.
Press to PING the
intercom server
Press Ping any to
PING the address
entered below Type an IP address to
PING with the Ping
any button
CEM Systems
195 Airport Road West
Belfast
BT3 9ED
United Kingdom
Tel: +44(0)2890 456767