Cradlepoint S4A542A Advanced Edge Router User Manual Cradlepoint AER1600 manual

Cradlepoint, Inc. Advanced Edge Router Cradlepoint AER1600 manual

User Manual_rev.pdf

Quick Start Guide
cradlepoint.com
Cradlepoint AER1600/AER1650
Quick Start Guide Part Number: 170672-000
cradlepoint.com 2
WHAT’S IN THE BOX
Cradlepoint AER1600/
AER1650
(Models: TBD)
Quick Start Guide
AC Power Adapter
Accessories
•* - Included with AER1600LP3/AER1650LP3, optional for AER1600/AER1650 and AER1600LPE/AER1650LPE1
•Replacement power adapters
•External modem antennas and cabling
1 A Cradlepoint 4G LTE modem is embedded in all AER1600/AER1650LPE models. Add a second integrated MC400 modem for a complete “cut-the-wire”
4G LTE solution, fusing enterprise reliability with unparalleled agility.
Enterprise Support
For enhanced services including enterprise-level support, extended warranties, and expert installation, check out Cradlepoint’s CradleCare suite
of services. Visit cradlepoint.com/cradlecare to learn more.
MC400 3G/4G Modem
with Antennas*
Modem Antennas
Ethernet Cable
The Cradlepoint AER1600/AER1650 is available with two different modem options:
•AER1600LPE/AER1650LPE include an embedded modem and a slot to add an MC400 modem
•AER1600/AER1650 and AER1600LP3/AER1650LP3 only include a slot for an MC400 modem and do not include an embedded
modem
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HARDWARE
Reset Button Lock SlotPower Port
Power Switch
Ethernet LAN
Ethernet WAN USB 2.0 Port
LEDs (see pages 4-5)
WiFi Modem
When connecting the provided antennas, review the
connection points.
•WiFi antennas (only included on AER1600) have flat
circular bases (RSMA).
•Modem antennas have protruding pins (SMA).
Antennas
Cable Retention
Slot
Bottom view image
placeholder
Embedded modem
image placeholder
MC400 modem
image placeholder
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LEDS
POWER
The Cradlepoint AER1600/AER1650 must be powered using an approved 12V
DC power source.
•Green = Powered ON.
•No Light = Not receiving power. Check the power switch and the power source
connection.
•Flashing Amber = Attention. Open the administration pages (see page 7) and
check the router status.
ETHERNET WAN
Indicates information about a data source connected to the Ether-
net WAN port.
•Blue = Connected to an active Ethernet WAN interface.
WiFi BROADCAST (only on AER1600)
These two LEDs indicate activity on the WiFi
broadcast for both the 2.4 GHz and 5 GHz bands.
•2.4GHz
(green) = 2.4 GHz WiFi is on and operating normally.
•5GHz
(blue) = 5 GHz WiFi is on and operating normally.
WAN
VPN
Indicates information about a VPN data source.
•Green = Active VPN tunnel.
VPN
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SIGNAL STRENGTH
Blue LED bars indicate the active modem’s signal strength.
•4 Solid Bars = Strongest signal.
•1 Blinking Bar = Weakest signal. (A blinking bar indicates half of a bar.)
INTERNAL MODEM
Indicates the status of internal modems.
EXTERNAL USB MODEM
Indicates the status of external USB modems.
All modems have the following LED indicators:
•Green = Modem has established an active connection.
•Blinking Green = Modem is connecting.
•Amber = Modem is not active.
•Blinking Amber = Data connection error. No modem connection possible.
•Blinking Red = Modem is in the process of resetting.
LEDS
ADDITIONAL LED INDICATIONS
•Several different LEDs flash when the factory reset button is detected.
•Two of the modem LEDs blink red in unison for 10 seconds when there is an error
during firmware upgrade.
EMBEDDED MODEM
Indicates the status of embedded modem.
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BASIC SETUP
1. Insert an activated SIM into the modem.
The Cradlepoint AER1600/AER1650 requires a SIM with an activated wireless broadband data plan.
Contact your carrier for details about selecting a data plan and about the process for provisioning
your SIM. Once you have an activated SIM:
+For AER1600LPE/AER1650LPE only: Remove embedded modem SIM cover and insert
activated SIM into embedded modem.Replace embedded modem SIM cover.
+Insert activated SIM(s) into internal modem (optional for AER1600LPE/AER1650LPE). Insert
the SIM card into the slot marked SIM 1 (use the other slot, SIM 2, for a secondary/backup
SIM).
Insert the card with the notch-end first and the gold contacts facing down – it will click into place.
2. Reinsert the internal modem.
Slide the internal modem back into its slot. Put the cover back into place and insert the included
security screw if desired (requires small Phillips screwdriver). NOTE: To remove modem, attach included
modem antennas (finger-tighten only) and pull modem straight out.
3. Attach included modem antennas.
Antennas are finger-tighten only. Attach to connectors marked MAIN and AUX.
4. Connect to a power source.
Attach the included adapter to the device and to a power source and loop cable through cable retention
slot. Then turn the power switch on (I).
5. Connect to a computer or other network equipment.
Connect via Ethernet to LAN or WiFi for local management.
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FIRST TIME SETUP WIZARD
When you log in for the first time, you are automatically directed to the FIRST TIME SETUP WIZARD, which
will help you customize your AER1600/AER1650. Change any of the following:
+Administrator Password
+Time Zone
+WiFi Settings
+Access Point Name (APN)
+Modem Authentication
+Failure Check
NOTE: To return to the First Time Setup Wizard after your initial login, select GETTING STARTED on the top
navigation bar and FIRST TIME SETUP in the dropdown menu.
RESET: To restore the AER1600/AER1650 to its factory default settings, press and hold the RESET button on
the back of the device for ten seconds. Reset returns the login password to the DEFAULT PASSWORD and
resets all configuration changes.
ACCESSING THE
ADMINISTRATION PAGES
To make configuration changes to your router, open the AER1600/
AER1650’s GUI-based administration pages.
1. Connect via Ethernet WAN or WiFi.
2. Open a browser window and type “cp/” or “192.168.0.1” in the
address bar. Press enter/return.
3. When prompted for your password, type the eight
character DEFAULT PASSWORD found on the product label.
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UPDATING FIRMWARE
VIA ENTERPRISE CLOUD MANAGER
1. Log in at cradlepointecm.com using your Enterprise Cloud Manager credentials.
2. Navigate to the Groups page.
3. Select a group and click on the Firmware option in the top toolbar. In the dropdown menu
that opens, select the desired firmware version. Wait for firmware to load.
VIA THE LOCAL ADMINISTRATION PAGES
1. Log into the local administration pages (see page 7). You may have changed the
ADMINISTRATOR PASSWORD.
2. Select SYSTEM SETTINGS > SYSTEM SOFTWARE.
3. If new firmware is available, select AUTOMATIC (Internet). Wait for firmware to load.
If you do not have an active Internet connection, you may need to use the MANUAL FIRMWARE
UPLOAD option by downloading new firmware from the Customer Connect Portal to a local device.
Upload to the router on the SYSTEM SETTINGS > SYSTEM SOFTWARE page.
CLOUD MANAGEMENT
Rapidly deploy and dynamically manage networks at geographically distributed
locations with Enterprise Cloud Manager, Cradlepoint’s network management and application
platform.
To learn more about how cloud-based management can help your organization improve
productivity, reduce costs, and enhance network intelligence, visit Cradlepoint.com/ECM. No
static IP required for 00BM through ECM to a connected device.
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ŚĂƐŵĂdžŝŵƵŵŽĨϳtZWŽƵƚƉƵƚƉŽǁĞƌ͘ 
Ϯ͘&ŽƌĐŽͲƚƌĂŶƐŵŝƐƐŝŽŶƐĐĞŶĂƌŝŽǁŚŝĐŚŝƐŶŽƚĐŽǀĞƌĞĚĂďŽǀĞ͕ƉůĞĂƐĞĐŽŶƐƵůƚƚŚĞZ&
ƚĞĐŚŶŝĐŝĂŶŽƌĚĞǀŝĐĞƐƵƉƉůŝĞƌ͘ 
/ŶĚƵƐƚƌLJĂŶĂĚĂƐƚĂƚĞŵĞŶƚ͗
dŚŝƐĚĞǀŝĐĞĐŽŵƉůŝĞƐǁŝƚŚZ^^ͲϮϰϳŽĨƚŚĞ/ŶĚƵƐƚƌLJĂŶĂĚĂZƵůĞƐ͘KƉĞƌĂƚŝŽŶŝƐƐƵďũĞĐƚ
ƚŽƚŚĞĨŽůůŽǁŝŶŐƚǁŽĐŽŶĚŝƚŝŽŶƐ͗;ϭͿdŚŝƐĚĞǀŝĐĞŵĂLJŶŽƚĐĂƵƐĞŚĂƌŵĨƵůŝŶƚĞƌĨĞƌĞŶĐĞ͕
ĂŶĚ;ϮͿƚŚŝƐĚĞǀŝĐĞŵƵƐƚĂĐĐĞƉƚĂŶLJŝŶƚĞƌĨĞƌĞŶĐĞƌĞĐĞŝǀĞĚ͕ŝŶĐůƵĚŝŶŐŝŶƚĞƌĨĞƌĞŶĐĞƚŚĂƚ
ŵĂLJĐĂƵƐĞƵŶĚĞƐŝƌĞĚŽƉĞƌĂƚŝŽŶ͘
ĞĚŝƐƉŽƐŝƚŝĨĞƐƚĐŽŶĨŽƌŵĞăůĂŶŽƌŵĞEZͲϮϰϳĚΖ/ŶĚƵƐƚƌŝĞĂŶĂĚĂĂƉƉůŝĐĂďůĞĂƵdž
ĂƉƉĂƌĞŝůƐƌĂĚŝŽĞdžĞŵƉƚƐĚĞůŝĐĞŶĐĞ͘^ŽŶĨŽŶĐƚŝŽŶŶĞŵĞŶƚĞƐƚƐƵũĞƚĂƵdžĚĞƵdž
ĐŽŶĚŝƚŝŽŶƐƐƵŝǀĂŶƚĞƐ͗;ϭͿůĞĚŝƐƉŽƐŝƚŝĨŶĞĚŽŝƚƉĂƐƉƌŽĚƵŝƌĞĚĞďƌŽƵŝůůĂŐĞƉƌĠũƵĚŝĐŝĂďůĞ͕
Ğƚ;ϮͿĐĞĚŝƐƉŽƐŝƚŝĨĚŽŝƚĂĐĐĞƉƚĞƌƚŽƵƚďƌŽƵŝůůĂŐĞƌĞĕƵ͕LJĐŽŵƉƌŝƐƵŶďƌŽƵŝůůĂŐĞ
ƐƵƐĐĞƉƚŝďůĞĚĞƉƌŽǀŽƋƵĞƌƵŶĨŽŶĐƚŝŽŶŶĞŵĞŶƚŝŶĚĠƐŝƌĂďůĞ͘ 
ĂƵƚŝŽŶ͗
;ŝͿƚŚĞĚĞǀŝĐĞĨŽƌŽƉĞƌĂƚŝŽŶŝŶƚŚĞďĂŶĚϱϭϱϬͲϱϮϱϬD,njŝƐŽŶůLJĨŽƌŝŶĚŽŽƌƵƐĞƚŽ
ƌĞĚƵĐĞƚŚĞƉŽƚĞŶƚŝĂůĨŽƌŚĂƌŵĨƵůŝŶƚĞƌĨĞƌĞŶĐĞƚŽĐŽͲĐŚĂŶŶĞůŵŽďŝůĞƐĂƚĞůůŝƚĞƐLJƐƚĞŵƐ͖
;ŝŝͿƚŚĞŵĂdžŝŵƵŵĂŶƚĞŶŶĂŐĂŝŶƉĞƌŵŝƚƚĞĚĨŽƌĚĞǀŝĐĞƐŝŶƚŚĞďĂŶĚϱϳϮϱͲϱϴϱϬD,nj
ƐŚĂůůďĞƐƵĐŚƚŚĂƚƚŚĞĞƋƵŝƉŵĞŶƚƐƚŝůůĐŽŵƉůŝĞƐǁŝƚŚƚŚĞĞ͘ŝ͘ƌ͘Ɖ͘ůŝŵŝƚƐƐƉĞĐŝĨŝĞĚĨŽƌ
ƉŽŝŶƚͲƚŽͲƉŽŝŶƚĂŶĚŶŽŶͲƉŽŝŶƚͲƚŽͲƉŽŝŶƚŽƉĞƌĂƚŝŽŶĂƐĂƉƉƌŽƉƌŝĂƚĞ͖ĂŶĚ
;ŝŝŝͿhƐĞƌƐƐŚŽƵůĚĂůƐŽďĞĂĚǀŝƐĞĚƚŚĂƚŚŝŐŚͲƉŽǁĞƌƌĂĚĂƌƐĂƌĞĂůůŽĐĂƚĞĚĂƐƉƌŝŵĂƌLJ
ƵƐĞƌƐ;ŝ͘Ğ͘ƉƌŝŽƌŝƚLJƵƐĞƌƐͿŽĨƚŚĞďĂŶĚƐϱϲϱϬͲϱϴϱϬD,njĂŶĚƚŚĂƚƚŚĞƐĞƌĂĚĂƌƐĐŽƵůĚ
ĐĂƵƐĞŝŶƚĞƌĨĞƌĞŶĐĞĂŶĚͬŽƌĚĂŵĂŐĞƚŽ>Ͳ>EĚĞǀŝĐĞƐ͘
ǀĞƌƚŝƐƐĞŵĞŶƚ͗
;ŝͿůĞƐĚŝƐƉŽƐŝƚŝĨƐĨŽŶĐƚŝŽŶŶĂŶƚĚĂŶƐůĂďĂŶĚĞϱϭϱϬͲϱϮϱϬD,njƐŽŶƚƌĠƐĞƌǀĠƐ
ƵŶŝƋƵĞŵĞŶƚƉŽƵƌƵŶĞƵƚŝůŝƐĂƚŝŽŶăů͛ŝŶƚĠƌŝĞƵƌĂĨŝŶĚĞƌĠĚƵŝƌĞůĞƐƌŝƐƋƵĞƐĚĞďƌŽƵŝůůĂŐĞ
ƉƌĠũƵĚŝĐŝĂďůĞĂƵdžƐLJƐƚğŵĞƐĚĞƐĂƚĞůůŝƚĞƐŵŽďŝůĞƐƵƚŝůŝƐĂŶƚůĞƐŵġŵĞƐĐĂŶĂƵdž͖
;ŝŝͿůĞŐĂŝŶŵĂdžŝŵĂůĚΖĂŶƚĞŶŶĞƉĞƌŵŝƐ;ƉŽƵƌůĞƐĚŝƐƉŽƐŝƚŝĨƐƵƚŝůŝƐĂŶƚůĂďĂŶĚĞĚĞϱϳϮϱăϱ
ϴϱϬD,njͿĚŽŝƚġƚƌĞĐŽŶĨŽƌŵĞăůĂůŝŵŝƚĞĚĞůĂƉ͘ŝ͘ƌ͘Ğ͘ƐƉĠĐŝĨŝĠĞƉŽƵƌůΖĞdžƉůŽŝƚĂƚŝŽŶƉŽŝŶƚă
ƉŽŝŶƚĞƚů͛ĞdžƉůŽŝƚĂƚŝŽŶŶŽŶƉŽŝŶƚăƉŽŝŶƚ͕ƐĞůŽŶůĞĐĂƐ͖ 
;ŝŝŝͿĞƉůƵƐ͕ůĞƐƵƚŝůŝƐĂƚĞƵƌƐĚĞǀƌĂŝĞŶƚĂƵƐƐŝġƚƌĞĂǀŝƐĠƐƋƵĞůĞƐƵƚŝůŝƐĂƚĞƵƌƐĚĞƌĂĚĂƌƐ
ĚĞŚĂƵƚĞƉƵŝƐƐĂŶĐĞƐŽŶƚĚĠƐŝŐŶĠƐƵƚŝůŝƐĂƚĞƵƌƐƉƌŝŶĐŝƉĂƵdž;Đ͘ͲăͲĚ͕͘ƋƵ͛ŝůƐŽŶƚůĂƉƌŝŽƌŝƚĠͿ
ƉŽƵƌůĞƐďĂŶĚĞƐϱϲϱϬͲϱϴϱϬD,njĞƚƋƵĞĐĞƐƌĂĚĂƌƐƉŽƵƌƌĂŝĞŶƚĐĂƵƐĞƌĚƵďƌŽƵŝůůĂŐĞ
ĞƚͬŽƵĚĞƐĚŽŵŵĂŐĞƐĂƵdžĚŝƐƉŽƐŝƚŝĨƐ>EͲ>͘
ZĂĚŝĂƚŝŽŶdžƉŽƐƵƌĞ^ƚĂƚĞŵĞŶƚ͗
dŚŝƐ ĞƋƵŝƉŵĞŶƚ ĐŽŵƉůŝĞƐ ǁŝƚŚ / ƌĂĚŝĂƚŝŽŶ ĞdžƉŽƐƵƌĞ ůŝŵŝƚƐ ƐĞƚ ĨŽƌƚŚ ĨŽƌ ĂŶ
ƵŶĐŽŶƚƌŽůůĞĚ ĞŶǀŝƌŽŶŵĞŶƚ͘ dŚŝƐ ĞƋƵŝƉŵĞŶƚ ƐŚŽƵůĚ ďĞ ŝŶƐƚĂůůĞĚ ĂŶĚ ŽƉĞƌĂƚĞĚ ǁŝƚŚ
ŵŝŶŝŵƵŵĚŝƐƚĂŶĐĞϯϯĐŵďĞƚǁĞĞŶƚŚĞƌĂĚŝĂƚŽƌΘLJŽƵƌďŽĚLJ͘
ĠĐůĂƌĂƚŝŽŶĚΖĞdžƉŽƐŝƚŝŽŶĂƵdžƌĂĚŝĂƚŝŽŶƐ͗
ĞƚĠƋƵŝƉĞŵĞŶƚĞƐƚĐŽŶĨŽƌŵĞĂƵdžůŝŵŝƚĞƐĚΖĞdžƉŽƐŝƚŝŽŶĂƵdžƌĂLJŽŶŶĞŵĞŶƚƐ/ĠƚĂďůŝĞƐ
ƉŽƵƌ ƵŶ ĞŶǀŝƌŽŶŶĞŵĞŶƚ ŶŽŶ ĐŽŶƚƌƀůĠ͘ Ğƚ ĠƋƵŝƉĞŵĞŶƚ ĚŽŝƚ ġƚƌĞ ŝŶƐƚĂůůĠ Ğƚ ƵƚŝůŝƐĠ
ĂǀĞĐ ƵŶ ŵŝŶŝŵƵŵ ĚĞ ϯϯ Đŵ ĚĞ ĚŝƐƚĂŶĐĞ ĞŶƚƌĞ ůĂ ƐŽƵƌĐĞ ĚĞ ƌĂLJŽŶŶĞŵĞŶƚ Ğƚ ǀŽƚƌĞ
ĐŽƌƉƐ͘
d,>EdEEh^'
dŚŝƐƌĂĚŝŽƚƌĂŶƐŵŝƚƚĞƌ;/͗ϲϵϮϭͲ^ϰϱϰϮͬDŽĚĞů͗^ϰϱϰϮ͕^ϰϱϰϯͿŚĂƐďĞĞŶ
ĂƉƉƌŽǀĞĚďLJ/ŶĚƵƐƚƌLJĂŶĂĚĂƚŽŽƉĞƌĂƚĞǁŝƚŚƚŚĞĂŶƚĞŶŶĂƚLJƉĞůŝƐƚĞĚďĞůŽǁǁŝƚŚ
ŵĂdžŝŵƵŵƉĞƌŵŝƐƐŝďůĞŐĂŝŶŝŶĚŝĐĂƚĞĚ͘ŶƚĞŶŶĂƚLJƉĞƐŶŽƚŝŶĐůƵĚĞĚŝŶƚŚŝƐůŝƐƚ͕ŚĂǀŝŶŐĂ
ŐĂŝŶŐƌĞĂƚĞƌƚŚĂŶƚŚĞŵĂdžŝŵƵŵŐĂŝŶŝŶĚŝĐĂƚĞĚĨŽƌƚŚĂƚƚLJƉĞ͕ĂƌĞƐƚƌŝĐƚůLJƉƌŽŚŝďŝƚĞĚĨŽƌ
ƵƐĞǁŝƚŚƚŚŝƐĚĞǀŝĐĞ͘
>ĞƉƌĠƐĞŶƚĠŵĞƚƚĞƵƌƌĂĚŝŽ;/͗ϲϵϮϭͲ^ϰϱϰϮͬDŽĚĞů͗^ϰϱϰϮ͕^ϰϱϰϯͿĂĠƚĠ
ĂƉƉƌŽƵǀĠƉĂƌ/ŶĚƵƐƚƌŝĞĂŶĂĚĂƉŽƵƌĨŽŶĐƚŝŽŶŶĞƌĂǀĞĐůĞƐƚLJƉĞƐĚΖĂŶƚĞŶŶĞĠŶƵŵĠƌĠƐ
ĐŝͲĚĞƐƐŽƵƐĞƚĂLJĂŶƚƵŶŐĂŝŶĂĚŵŝƐƐŝďůĞŵĂdžŝŵĂů͘>ĞƐƚLJƉĞƐĚΖĂŶƚĞŶŶĞŶŽŶŝŶĐůƵƐĚĂŶƐ
ĐĞƚƚĞůŝƐƚĞ͕ĞƚĚŽŶƚůĞŐĂŝŶĞƐƚƐƵƉĠƌŝĞƵƌĂƵŐĂŝŶŵĂdžŝŵĂůŝŶĚŝƋƵĠ͕ƐŽŶƚƐƚƌŝĐƚĞŵĞŶƚ
ŝŶƚĞƌĚŝƚƐƉŽƵƌůΖĞdžƉůŽŝƚĂƚŝŽŶĚĞůΖĠŵĞƚƚĞƵƌ͘ 

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