Craftsman 390284021 User Manual SUBMERSIBLE PUMPS Manuals And Guides L0412072

CRAFTSMAN Submersible Pumps Manual L0412072 CRAFTSMAN Submersible Pumps Owner's Manual, CRAFTSMAN Submersible Pumps installation guides

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SEARS
OWNER'S
MANUAL

3 WIRE
CONTROL CENTER

3-WIRESUBMERSIBLE
PUMPMODELNos.
390.284021

390.284071

390.284031

390.284081

390.284041

390.28409]

390.284051

390.284370

390.284061

390.284380

390.284390

CONTROLCENTER
Nos.
390.284121

390.284251

390.284131

390.284261

390.2841

390.284271

2-WIRESUBMERSIBLE
PUMPMODELNos.
390.285511
390.2855
390.2853

CAUTION:
Read and Follow
All Safety Rulesand
Operating Instructions
Before FirstUse of
This Product.

SaveThisManual For
FutureReference.

I:RRFTSMRN°
TWO and THREE WIRE
SUBMERSIBLE PUMPS
• Safety Instructions
• Installation
• Operation
• Troubleshooting
• Repair Parts

Sears, Roebuck and Co., Hoffman Estates, IL 60179
PRINTED

IN

U.S.A.

U.S.A.
Form No.

F642-04078

(7/21/04)

INTRODUCTION

CONTENTS
Safety ...................................................................................

2

Please

Pump

3

stalling your submersible
pump. It vffll help to assure perfect installation
and help you avoid needless
service
expenses.

Performance/General

Before

Information

You Start/Tools/Materials

...........................

........................................

4

Installation
Piping

....................................................................

Electrical
Helpful

Hints .................................................................

13-15

FOR SAFE INSTALLATION
all safety instructions

in this man-

nents

personal

injury, death

[AWARNING] warns
personal

about

hazards

or major
about

injury, death

property

hazards

or major

that

property

[_ CAUTION ] warns about hazards
minor personal in jury or property
The word
important

that

will

cause

damage
can

damage

To avoid risk
damage,
read
stalling
pump.

of serious
bodily
safety instructions

1. _kWARNING

Under

certain

serious

are

LAWARNING[Hazardous
voltage.
cause death,
or start fires.
7. Disconnect
electrical
working on pump.

and

electrical

install a pressure

power

source

Can

shock,

before

burn,

installing

8. Use pump only in a well application.
9. Correct
fusing, vdring and grounding
are essential
proper operation.
See Page 6 for electrical instructions.

submersible

Hazardous

pressure
of passing

plumbing

6. With a new well, test well water for purity before using.
Constflt your local Health Department
for procedure.

injury
and property
carefully
before
inconditions,

warranty.

national
pump.

5. To protect system against over-pressure,
relief valve (Stock No. 2729).

if ignored.

which

will void

4. Protect pump and piping system from freezing. Allowing
pump or water system to freeze could severely damage
pump and voids warranty.

serious

that will or can cause
damage if ignored.

NOTICE indicates special instructions
but not related to hazards.

to freeze

OPERATION

3. Keep well covered
while installing
pump to prevent
leaves and other foreign material from falling into well,
contaminating
the well and possibly damaging the pump.

if ignored.

cause

AND

2. Follow local and/or
codes when installing

This is the safety alert symbol. When you see this symbol on your pump or in this manual, look for one of
the following
signal words and be alert to the potential
for
personal injury!
warns

in-

11-12

_1,

_

before

6-8

Parts ..............................................................................

Carefully read and follow
ual or on pump.

to read our instructions

4-5, 8-12

........................................................................

RULES

take a few minutes

pumps
can develop
pressure. Install
a pressure extremely
relief valvehighcapable
entire pump flow at 75 PSI (517kPa).

or

to

10. Line voltage and frequency
listed on motor nameplate
must agree with line voltage and frequency
of electrical
power supply.
11. Use of fuses or wire smaller than size recommended
in
owner's
manual can cause overheating,
possible
fires,
and will void warranty.

_kDo

not allow
pump,
pressure
tank, piping,
or
any other
system
component
containing
water
to freeze.
Freezing
may damage
system,
leading
to injury or flooding.
Allowing
pump
or system
compo2

GENERAL

INFORMATION

NOTICE:
Model Number
of your pump is located on the
pump shell. Record this number and keep in a safe place for
future reference
in the event service is needed.

Record the following
information
installation
and retain R for future

The most important things you should know about your well
are: (l) its total depth; (2) depth to water; (3) draw down
water level.

Pump

1. The well total depth
is the
level to the well bottom.

Volts

distance

from

the

Model

Control

at the time
reference:

of

No.

Center

Model No.

Horsepower

ground

Phase
2.

Depth to water is measured
water level in the well when

from the ground level to the
the pump is not running.

3.

Draw down
water
level is the distance
from ground
level to the water level while water is being pumped.
In
most wells, the water level drops when water is being
pumped.

Usually you can obtain
this information
driller. Enter it in box at fight.

Table

from

your

Hertz
Full Load Amps
Well Casing Diameter
Wetl Depth
Depth

well

Draw

I - Pump

Performance
Residential

Model
Number

H.P.

Voltage

Stages

Discharge
Pressure
P.SJ,

390.285511
390.2855
390.284021
390.2853
390.284031
390.284041
390.284051

1/2
1/2
1/2
3/4
3/4
1
1-1/2

115
230
230
230
230
230
230

6
6
6
8
8
10
14

40
40
40
40
40
40
40

390.284061
390.284071
390,284081
390,284091

1
1-1/2
2
3

230
230
230
230

7
9
12
17

40
40
40
40

390.284370
390.284380
390.284390

1-1/2
2
3

230
230
230

6
8
12

Chart

to Water
Down

Water

Level

(In Gallons

Per Minute)

Pumps with 1-1/4" Discharge
Pumping Depth in Feet *

20

40

60

80

100

125

150

175

200

250

300

350

400

13.6
13.6
13.6

12.6
12.6
12.6

11.5
11.5
11.5
13.5
13.5

10.1
10.1
10.1
12.7
12.7
-

8.6
8.6
8.6
11.9
11.9
13.5

10.7
10.7
12.9

9.4
9.4
11.9

7.9
7.9
10.9
13.5

9.8
12.9

7.4
11.7

10.4

8.9

7.1

18,8
23.7
-

15.4
22.2
26.7

20.8
25.5

17.2
23.8

21.7

19.6

16.8

35.9

34.5

32.6

28.3

High Capacity Pumps with 1-1/4" Discharge
26,4

24.7
-

22.7
25,8

20.7
24.3

18.4
22,9
26.4

21.0
25.1

Extra-High Capacity Pumps with 1-1/4" Discharge
40
40
40

36.0

93.5
-

30.8
36.6

34.8
-

32.8
38.8

29.8
37.3

*Pumping depth in feet is the maximum distance to water from ground level. This maximum distance (drawdown
In most cases, when pump is not running, the water level will dse to a higher point in the well.

TABLE II - Fusing, Wiring

Model
Number

Type

390.285511
390.2855
390.2853

2-Wire
2-Wim
2-Wim

390.284021
390.284031
390.284041
390.284061
390.284051
390.284071
390.284370
390.284081
390.284380
390.284091
390.284390

3-Wim
3-Wire
3-Wire
3-Wire
3-Wire
3-Wire
3-Wire
3-Wire
3-Wire
3-Wire
3-Wire

Control
Box
No.

390.284121
390.264131
390.2841
390.2841
390.284251
390.284251
390.284251
390.284261
390.284261
390.284271
390.284271

water level) occurs while pump is operating.

and Cable Selection (Copper
Max

Circuit
Breaker

Conductors

Only)

AWG
Cable Size

HP

Volts

Load
Amps

Rating
(Amps)

12

10

8

1/2
1/2
3/4

115
230
230

12.0
6.0
8.0

30
15
20

160
650
480

250
1020
760

1610
390
1200

1/2
3/4
1
1
1-1/2
1-1/2
1-1/2
2
2
3
3

230
230
230
230
230
230
230
230
230
230
230

6.0
8.0
9.8
9.8
11.5
11.5
11.5
13.2
13.2
17.0
17.0

15
20
25
25
30
30
30
25
25
40
40

650
480
400
400
310
310
310
250
250
190
190

1020
76O
630
63O
48O
48O
48O
39O
39O
3OO
300

}

Max. Cable
Length in FeetDisconnect
switch to motor

_,

Max. Cable

_k

Disconnect
Length in Feet switch to motor

1610
1200
990
990
770
770
770
620
620
47O
470

INSTALLATION
Standard Air Tank Installation
Pitless Adapter

Sanitary Well Seal

Service

Sanitary WellSeal

with Plug
Conduit or
Sleeve
Pipe Tee

Galvanized
_ctrical

El_p_

Captive Air'Tank

ipe

Pitless

ToTank

_'_

--'-

Electrical

Well Seal
(Purchase
Locally)

2 Ft,

(Purchase ,

Pitless Adapter

Conduit or
Sleeve

TO Tank ---_

WellSeal

Installation

; Galvanized
To Tank

-- Check
Locally)
Valve
Power

2 Ft.

3 Ft.

Bleeder _Oriticies
3 Ft,

\

_ Plastic Pipe
Adapter
Clamps*

Cable
Nylon
Tape --

Galvanized
Pipe up
through well
seal

Splices

Tape

Cable
Torque
Arrester
(Purchase
Locally)

Ny_n
Tape

• Plastic pipe adapter, pipe
clamps, and torque arrester
used only with plastic pipe.

Splices

Guide

Torque
Cable sa__
Arrester
(Pumha

Centenng

UkeTh_

Looal,y,
IJll

I: Typical Well

t 178 0794

Manifold
Detail

Pipe Installations

between

mark

and object

If drawdown
the bottom

water level is not known,
of the well.

set pump

for depth

Plastic

No, 2782

Marlin2 dKit
•

Pressure Gauge
Stock No. 2768

Needed

Pipe Installation

Tools: Knife, Wire
Adjustable
Wrench,

of

5 feet from

Cutters,
Pliers, Screwdriver,
Hammer,
Hacksaw, Pipe Wrenches
(2).
Electrical
Disconnect
(3ox

To Pump
Motor

Disconnect
Ele_dcal

Volume
Control

Box
To Pump
Motor

Control
Centert
From

Pressure

e Gate

Wel_l

, Valve
Relief
Valve

Control"
Centert
From
Well

Figure 3: Standard
Valve

Figure 2: Captive-Air*

Pressure
Sw tch
Stock

Study Figures 1 thru 3. Figure 1 shows the piping and electrical connections
of a submersible
pump in a well. Figure 2
shows typical installation
of a Captive Air® Tank System•
Figure 3 shows typical installations
of a Standard Air Tank
System• These illustrations
will help you determine
what
materials you will need for piping.

To Sewice

l

._

Submersible/"
Pressure

Basic Tools and Materials

3. Remove float, replace with a heavy object that will sink in
water and drop it into the well until string becomes
slack.
Mark string and pull object from well.
distance

NotUkeTnis

•
Relief Valve _
Stock No. 2729

P_cP

If depth of well and the distance to the water level in the
well are not known, proceed as follows:
1. Tie an object that will float to the end of a ball of string and
drop it into the well.
2. When float hits water and string becomes
slack, mark the
string and pull float from well. Measure distance between
mark and float for the water level in the well.

4. Measure
well.

-

Splice Cables

Pipe
Adapter*
Plastic r_
Pump

Figure

Pipe
Adapter•

ss3c594

Pressure Tank Installation

"i"NOTICE: Control
Center is used
only. For 2-wire pumps,
run cable
sure switch
to motor.

Pressure Tank Installation
4

with 3-wire pumps
directly
from pres-

INSTALLATION
Materials:
Plastic Pipe and Fittings (as required to complete
job); Teflon Tape (DO NOT use pipe joint compound
on
plastic fittings); Centering
Guides - Stock No. 2724.

Galvanized

Steel

Pipe Installation

Tools: Knife, Wire Cutters, Pliers, Screwdriver,
Adjustable
Wrench,
Hacksaw,
Pipe Wrenches
Cutting and Threading
Tools.

Hammer,
(2), Pipe

Materials:
Galvanized Pipe and Fittings (as required to complete job); Pipe Joint Compound
or Teflon Tape; Centering
Guides - Stock No. 2724.
Safety

Pressure

Relief

Valve

Stock

No. 2729

For your protection,
install
this pressure
Purchase
from your local Sears Store.

relief

This relief valve is designed to protect home water
from excessive pressure.
It is factory preset to start
pressure
at 75 PSI (pounds
per square inch). Use
home water systems
with pumps
listed in this
Manual.

1. For maximum protection,
pressure tank.
2.

valve.
systems
relieving
only on
Owners

Install valve directly in pipe tee. Do not use any reducers
or pipe extensions.
Tee must be located in main pump
supply line to tank. See diagram Page 4.
Protect relief valve from freezing, dirt, and any other possible damage that would cause the valve not to function.

4.

Long lengths of pipe or hose connected
to the relief valve
discharge port can limit the amount of water and pressure
that can be relieved, ff necessary to pipe away from relief
valve, use minimum
1-1/4" plastic pipe.

5. Protect everything in the immediate area of the relief valve
from water damage in the event the relief valve operates.
Gauge
A Pressure Gauge, Stock No. 2768, can be installed. It will
indicate the pressure
at which pump starts and stops and
any pressure in between.
Motor

The motor is water
Pressure
Switch

filled type, and is ready to run as received.

Control

A device
mounted
on a standard
tank in order to keep
enough
air in the tank to prevent
waterlogging
the tank.
Operating
a water system with no air cushion
in the pressure tank can cause water hammer, rapid pump cycling, and
damage to the system.
Engine--Generators

For Submersible

Listed are the minimum Watt ratings
required
to power
your Submersible
event of an electrical power failure.
Any additional
loads, such as lights,
loads, and the correct size used.
Be sure
mersible

Pumps
for Engine Generators
Pump motor in the

must be added

your generator
is the same voltage
motor. See Table II, Page 3.

Pump
Motor
HP

sub-

Minimum Watt
Rating of Generator
3-Wire Motors
2-Wire Motors
2,000

2,400

3/4

3,000

2,900

1

4,000

-

1-1/2

5,000

-

2

7,500

-

3

10,000

-

Overload

to these

as your

1/2

locate valve within 2 ft. of the

3.

The

Air Volume

Protector

This is a safety switch which opens when a momentary
short
or surge of power
occurs or when the pump is stuck or
locked with sand. It prevents the motor from burning out.
It is built into the pump motor (2-Wire motors
and 1/2
through
1 HP 3-Wire motors) or the Control Center (1-1/2
through
3 HP 3-Wire motors).
1/2 through
1 HP motors automatleally restart after the motor cools. If the protector
continues to open,
the trouble
should
be located
before
continuing
operation.
1-1/2 through
3 HP motors must be
manually reset at control center.
Centering

Guides

Install centering
guides (Stock No. 2724) to keep the pump,
pipe, and electrical cable from coming in contact with the
well casing wall. Purchase separately.

Install an automatic pressure
switch (Stock No. 2782) set to
start pump at 40 lbs. pressure
and stop pump when the system pressure
reaches 60 lbs. See Figures 2 and 3, Page 4.
Tank

Control

Center

(3-Wire

Pumps

only)

The tank serves two
water, which can be
The tank maintains
a
tank pressure
falls far

functions.
It provides
a reservoir
of
drawn off through the house fixture.
cushion
of air under pressure.
When
enough, pump will start.

Mark mounting
screw locations
on the wall and hang control center as close to pressure
tank as possible. BE SURE to
mount Control Center so that it hangs vertically and is level.
It may not function normally otherwise.

Two types of tanks are available: Captive Air® and Standard.
The Air Volume Control (AVC) maintains the cushion of air
in Standard Tanks. No Air Volume Control is needed with a
Captive Air® Tank.

NOTICE: References
to "2-Wire" or "3-Wire" motors refer to
the load-carrying
wires running
to the motor. All motors
have a ground wire in addition to the load conductors,
so
that you will see four wires when looking at a "3-Wire"
motor (3 load conductors
plus a ground wire), and three
wires when looking at a _2-Wire" motor (2 load conductors
plus a ground wire). "3-Wire" motors require an electrical
disconnect
switch plus a Control Center; "2-Wire" motors
use only an electrical disconnect
switch.

The control center contains the electrical equipment
(other
than the pressure
switch) needed to start and run a 3-Wire
motor.

ELECTRICAL
WIRING

Make sure that the line voltage and frequency
stamped
on
the motor nameplate
agree with the voltage and frequency
of the electrical power supply. If in doubt, check with your
electric power company or a licensed electrician.

EAWARNING_Hazardous voltage. Can shock burn, or
cause death. Install pump with all electrical
wiring
and grounding in accordance
with your local electrical code. Install and use pump only in a well application.
Disconnect power before installing pump, pressure switch,
and control center.
Make sure power is off before wiring
wiring diagram, Figures 4 and 5.

control

center.

Check Fusing and Wiring Chart
from pressure
switch to electric
comply with your local electrical
See Chart,

Follow

before connecting
power.
All wiring
code•

Page 3.

Incoming Power
Supply Wires

Motor

Ground

Leads

Strain
Relief

Motor

Figure

4: Wiring

connections

for I-I/2,

2, and 3 HP Control

Centers.

Color-Coded
Motor Leads

Ground
Connection
lncomir
Power
Supply

Relief
1179

Figure

5: Wiring

connections

I12, 314, and I HP Control
6

Centers.

0794

Power
Cable
to Motor

wires
must

ELECTRICAL
Important

Electrical

Grounding

Information

IA WARNING I Hazardous
voltage. the
Canrisk
shock,
burn,
or kill To reduce
of electrical shock during pump operation,
ground and bond the
pump and motor as follows:
A. To reduce risk of electrical shock from metal parts of the assembly other than the pump, bond together all metal parts accessible at the well head (including metal discharge pipe, metal
well casing, and the like). Use a metal bonding conductor at
least as large as the power cable conductors running down the
well to the pump's motor.
B. Clamp or weid (or both if necessary) this bonding conductor
to the grounding means provided with the pump, which will
be the equipment_grounding
terminal, the grounding conductor on the pump housing, or an equipment-grounding
lead.
The equipment-grounding
lead, when provided, will be the
conductor having green insulation; it may" also have one or
more yellow stripes.
C. Ground the pump, motor, and any metallic conduit that carties power cable conductors. Ground these back to the service
by connecting a copper conthtctor from the pump, motor, and
conduit to the grounding screw provided within the supplyconnection box wiring compartment. This conductor must be
at least as large as the circuit conductors supplying the pump.

Save these

instructions.

Surge Protection
For protection
against
damage
caused
by high
surges, your motor has built-in surge protectors.
NOTICE: Surge protectors
will not protect
near direct lightning strikes!

against

voltage
direct or

GROUNDING

Method #1: Soldering (Figure 6).
Stagger the pigtail ends of the motor leads and the cable. Cut
each lead about 4" longer than the last one. Trim the insulation back 1/2" on each lead. Unscrew the plastic caps from
the insulator.
Place parts on each end of the wire to be
spliced, as shown.
Unscrew
the plastic caps from the insulator.
Place parts on
each end of the wire to be spliced, as shown in Figure 6.
Then proceed to splice the wires. Strip both wire ends about
1-1/2". Be sure the surface is scraped clean. Overlap the two
ends so there is about 1/2" space between
the insulation
ends. Twist the wire about 1-1/2 turns. With pliers, wind the
remaining wire on each end closely around the other wire as
shown. Use a soldering iron and a resin core solder or pure
solder with a non-acid soldering paste to solder the joint.
After splicing,
center
the body of the insulator
over the
splice. Slide the neoprene
sleeves down into the recesses in
the body as far as they will go. Screw the caps on to tile insulator,
tightening
them securely
by hand. This makes a
strong, waterproof
splice.

Method

(Figure 6)

Splice the wires with a butt-type connector using a crimphag tool. After splicing, center the body of the insulator over
the splice. Slide the neoprene sleeves down into the recesses in the body as far as they will go. Screw the caps onto
the insulator, tightening them securely by hand. This makes
a strong waterproof splice.

Wire Ends Ready to Splice:
Strip 1/2" back for crimp-type connectors
Strip 1-1/2" back for soldered connection

ff plastic well casing is used in your installation,
ground the
metal well cap or well seal, providing
electrical leads to the
pump motor go through the well cap or well seal.
The grounding
conductor
need not be larger than the circuit conductors
supplying
the motor providing
circuit conductors conform to the wiring data provided in this manual.

NOTICE:

Connectors

Stagger the pigtail ends of the motor leads and the cable. Cut
each lead about 4" longer than the last one. Trim the insulation back 1/2" on each lead. Unscrew the plastic caps from
the insulator. Place parts on each end of the wire to be
spliced, as shown.

Permanently
ground
all electrical
components
in accordance with the National Electrical Code and applicable
local
codes and ordinances.
Make a permanent
ground using a
conductor
of correct size from a grounded
lead in the service panel or a properly
driven and grounded
ground rod.
DO NOT ground to a gas supply line. DO NOT connect
to
electric power supply until unit is permanently
grounded.

CABLE

#2: Crimptype

Wire Spliced (Cdmped)

SPLICING
Match

colors

of wires

in cable

to colors

of wires

/

coming from motor.

For #14, #12, or #10 Wire

Wire Spliced (Soldered)

Cable Installation

Included
in the splice kit are three plastic splice insulators
and four butt connectors;
use two insulators on "2-Wire" motors and 3 insulators
on "3-Wire" motors.
The extra connector is for the ground lead. The insulating
sleeves can be
used on wire cable sizes #14, #12 and #10. No tape is required for this type of joint. To use the insulators stagger the
pigtail ends of the motor leads and the cable. Cut each lead
about 4" longer than the last one.

Cap screwed on
Gasket sleeve
in place

Insulator body
centered

1182 0794

over splice

Figure

6: Crimped

splice and soldered

splice.

ELECTRICAL/PIPING
Method

#3: Cable

Splicing

for #8 Wire

Cable

(Splice to #10 or smaller wire ONLY)
1. Remove 3/8" insulation
from end of motor
and from drop cable leads.
tubing

over motor

pigtail

leads

2.

Place heat shrink

pigtail leads.

3.

Insert leads into butt connector
and crimp with crimping
tool. Pull leads to check connection.

4.

Center tubing over butt connector
and apply heat with a
propane
torch (a match or lighter wifl not supply enough
hea0.
NOTICE:
Keep torch moving;
too much concentrated
heat in one place will ruin tubing and may damage wires.

5. When tubing begins to shdnk, increase concentration
of
heat at center of tube. As center of tube collapses on wire,
work heat out to each end until entire tube is collapsed
tight around wire.
Heat-shrink

tubing

/
Wire Ends Ready to Splice;
Strip 1/2" back for crimp-type

connectors

INSTALLATION
NOTICE: If there is a chance that pump can overpump
well,
install a Pump Guard (Stock No. 2721) to prevent
running
pump dry.
ff depth of well and the distance
to the water level
well are not known, See page 4. The pump should
set closer than 5 feet from the bottom of the well and
be submerged
15 to 20 feet below the draw down
level. If the draw down water level is not known,
pump 5 feet from the bottom of the well.

in the
not be
should
water
set the

Install centering
guides (purchase
from Sears - Stock No.
2724). These are used to keep pump, pipe and electrical
cable centered
in the well.
NOTICE: Install a torque protector
(available locally) to protect pipe from twisting damage due to motor starting.
To prevent
the casing

dropping
covered.

anything

into the well, keep the top of

Lay pump near the well, discharge
end pointing
outward.
Also lay out the well seal or pitless adapter if used, plastic
pipe, safety rope, hose clamps, centering
guides, tape, electrical cable and tools. If this is a standard pressure
tank installation, also lay out the bleeder orifice piping as shown in
Figure 8 (below)
and Figure 1 on Page 4.

!
Wire S#iced

(Crimped)

Heat with torch:
1. Keep the heat moving.
2. Don't overheat.

Figure 7: Heat-Shrink

1181 0794

Splicing.

1186 0794

Figure 8

"Do It Yourself" Installation
with polyethylene plastic pipe
(For Installation of Steel Pipe, See Pages 10 & II)
This "Proven" Do-h-Yourself Installation section is intended
to help anyone installing Sears Submersible pumps. If these
simple instructions are followed, you will have a successful
and professional installation that will last as long as there is
water in the well

NOTE: The bleeder orifices, check valve and air volume control required
for standard tanks are not furnished.
A special
Air Volume Control Kit containing
these parts is available
from Sears Product
Service,
1-800-366-7278.
Not needed
with Captive Air@ tank.

Polyethylene
Pipe is recoumaended
in all "Dolt-YourselF'
installations.
Steel pipe weighs
12 times as much as plastic
pipe and special equipment
is required.
100 PSI plastic pipe
can be used to depths of 100'. 160 PSI plastic pipe can be
used to depths of 220'.

1. Install a nylon adapter in the pump discharge
Teflon tape on male threads only.

The depth and the drawdown
level of a new well can be obtained from the well driller. The drawdown
water level is
the lowest level to which the water in the well will drop
while being pumped.

Assembly of all components
that go into the well should be
made horizontally
on the ground
and then lowered
into
well.
tapping. Use

2. Unroll the plastic pipe in a line away from the pump. Be
sure the ground is smooth so as not to damage the pipe
or electrical cable.
3. Cut off sealed
hacksaw.

ends

of plastic

pipe.

Use a sharp

knife

or

PIPING

INSTALLATION

4. Trim centering
guides if necessary. Centering
guides will
fit 6 inch or larger well casings and 1 inch drop pipe. For
4 or 5 inch casings, the outside tabs must be trimmed with
a hacksaw or knife. See marks on tabs. For drop pipe sizes
1-1/4 and 1-1/2 inch, inside hole of guide must be
trimmed.
See marks on guide. NOTE: Do not cut hole
oversize. A snug fit works best.
5. Slide centering
guides on the plastic
pipe. First guide
should be located about 6 inches above the pump discharge connection.
Additional guides should be located
at equal intervals on the plastic pipe.
After placing first guide about 6 inches above the discharge connection,
place a stainless
steel hose clamp
above the guide. This will prevent guide from sliding up
pipe as pump is lowered in well. On other guides, place
clamp above and below it to maintain position.

Figure 9

6. Slide plastic pipe on to the nylon adapter until it is up to
the shoulder on the adapter. Clamp pipe to adapter with
2 stainless steel hose clamps. Place the screw mechanisms
on clamps opposite each other. Tape down excess length
of hose clamp band.

14.Tie safety rope to pump discharge
casting in holes provided. Thread the rope through the centering
guides. It
is not necessary
to tape rope to the pipe.
Remove as
ranch slack as practical and tie to ring in well seal or well
cap in the case of a pidess adapter.

7. Feed motor leads through the first centering
guide. Make
electric cable splices according
to choices on Pages 7 and
8. Stagger the splices by cutting one lead about 4 inches
longer than the other one. Tape splices to the plastic pipe.
Note that staggering prevents the splices from rubbing on
the well casing.

I& CAUTION ] Risk of cable
damage
and electrical
shock.
Never support
the weight of the pump and pipe
on the electrical cable. Use the drop pipe for this purpose.
Protect the cable from damage when lowering the unit in
the well.

8. Unroll the balance of the electrical
cable along side of
plastic pipe. Be sure not to damage the insulation or kink
the wire. Now go back and feed the cable through
the
centering
guides located along the pipe.

15. To lower the pump into the well will require one person
at the well doing the actual lowering, and another at the
top end of the assembly. Stand as close as possible to well
and lower the unit. (Figure 10).

9. If necessary,
cut plastic pipe shorter than proper
setting to allow for bleeder orifice piping assembly
tance down to your pitless adapter.

depth
or dis-

10. ffa standard pressure tank system is being used, make up
bleeder orifice assembly
as shown in installation
drawings (Figure
1, Page 4). Using teflon tape on all male
threads. Assemble
this unit to the plastic pipe in same
manner as outlined in Step 6.
I "x CAUTION ] Assembly

may

slip

Install an elbow on the pipe above
safety measure will prevent dropping
into the well when lowering it.

through

well

seal.

the well seat. This
the pipe and pump

11. ff a Captive Air@ pressure
tank system is being used, assemble as shown in the typical pump installation
with
Captive Air@ Tank (Figure 1, Page 4). Note that bleeder
orifices and check valves are not used.

Figure I 0

12. ff well seal is used, assemble safety ring in bottom part of
the seal.

Do not rub the pipe or electrical cable on the top of the
casing. The second person will bring the assembly toward
the well during the lowering process.
Clean off any material picked up from the ground as you lower.

13.At about every five feet, tape electrical cable to the pipe
(Figure 9). Use 1-1/2 to 2 wraps of tape. This will allow
some freedom of cable movement
to allow for stretch of
the plastic pipe. Leave a surplus of electrical cable at the
top for splicing purposes.
Surplus can be neatly rocked
into top of well casing.

16.If this is a well seal installation,
wiring can be completed
after well seal is in place. If this is a pidess
adapter installation, make final splice at time of well development
or when pittess adapter connection
has been made.

9

INSTALLATION
17. Develop
Test".

the well - See "Well

Development

and

draw down water level. If drawdown
set the pump 5 feet from the bottom

Pump

18. Before piping up a Captive Air@ Tank, be certain air pressure in tank is the same as the cut-in pressure of the pressure switch. For additional
information,
see instructions
on tank or in the tank owners manual.
Complete
piping
to pressure
tank.

6.

Installation

Well

1.

with

Pipe

pipe into discharge

and pump

test

The amount of time spent on well development
will vary depending
on the condition
of the water. Allow yourself at
least 2 hours
continuous
running and do not become
alarmed if it takes 4, 5 or more hours to clear up the water.

Lower pump into well and tape cable to pipe every 10'
with plastic tape. For easy and safe handling in lowering
pump into well, it is advisable to use a tripod with a block
and tackle. A pipe holder shotfld always be used to support the assembly on top of the well casing while making
up the next length of pipe. See Figure 11 below.
q
IA CAUTION] Risk of cable
damage
and electrical

This well development
no-pump wear, trouble

procedure
will assure
free operation.

you of long,

Do not start pump with discharge
open unless
velopment
procedure
has been done and well

shock.
Never support
the weight of the pump and pipe
on the electrical cable. Use the drop pipe for this purpose.
Protect the cable from damage when lowering the unit in
the well.
5.

development

Well development
simply means pumping
at very low flow
rate to start with and gradually increasing
the flow to its maximum. The quality of the water must be visually checked
throughout
the procedure.

of pump.

3. With the pump and pipe in vertical position,
tape cable
to pipe just above and below the splice connections.
4.

and Pump

Proper well development
will normally clear out all solid materials in the well water. It will also tell you if the well is capable of supplying
the full capacity of the pump. If you are
not certain of the draw down water level in your well, this
can also be measured
after pumping
at maximum
flow for a
period of time.

Well Depth
Proper Pump Setting
Electrical Cable Splicing
Pressure Tanks

Screw a length of galvauized

Development

7. Refer to Typical
Pump
Installation
Drawings
for
proper method of piping depending
on the type of pressure tank used.

Read the "Do It Yourself
Installation
with Plastic
Pipe" section first. Information
on the following
items
will be found there:
Depth to water
Drawdown
Centering Guides
Testing the Pump

2.

Steel

Develop the well - See "Well
Test," below.

level is not known,
of the well.

this deis clear.

1. Connect temporarypiping
as shown in Figure 12, below.
This includes a gate valve for flow regulation.
2.

Add sufficient length of pipe to tbe pump discharge, using
pipe joint compound
on male threads, until the pump is
at the proper setting.

Connect
motor leads and
Figures 4 and 5, Page 6.
Do not

3.

The pump should not be set closer than 5 feet from the
bottom and should be submerged
15 to 20 feet below the

pump

power

supply.

and then carefully open
of water to be pumped.

You can

your

or
electrical
disconnect
box

now

start

slightly

putnp!

Temporary wiring
to control center or
electrical disconnect box
Temporary piping
m

_

Gate valve

PIPE

Pump installation
for developing a well

724 0993

Figure

in well

689 0993

II

Figure
10

12

See

yet!

Close the gate valve
allow a small amount

Control

BLOCK

start

electric

to

INSTALLATION
Low flow will not harm your pump. With the gate valve
set in this position,
allow water to be pumped
on the
ground until it is completely
clear of solids such as silt and
sand. This can be checked by catching some water in a
glass container
and waiting a period of time to let the
solids in the water settle to the bottom of the container.

Complete

4.

Tnrn off electric
wiring. Proceed

piping

When all connections
for operation.

and

included

with your

pitless

adapter

for

Well Seal
Tighten the 4 bobs on the well seal, thus compressing
the
rubber sealing member and sealing the well casing, the drop
pipe and the cable conduit.
A conduit fitting should be used
in order to seal the cable at the top of the well seal. Install
an air vent in the third opening
in the sanitary well seal as
shown in the diagrams, Figure 1, Page 4.

HELPFUL
Trouble
Little or no water
delivered.

HINTS

have been made, the pump is ready

NOTICE: If there is a chance the pump can over-pump well,
install a Pump Guard (Stock No. 2721) to protect against dry
running.

- TROUBLES,

Causes
A. Water level in a low producing well
drops toe low while pump is operating,
causing air lOCk, loss of pdme and
possibly sedously damaging pump.

this installa-

Turn on switch. The pressure switch will stop the pump at
60 PSI, and will allow it to start again when enough water
has been drawn to reduce the water system pressure to 40
PSI. This can be checked by opening a faucet and drawing
water until the pump starts again.
NOTICE: Be sure there is no excessive sand in the water.
Sears, Roebuck and Co. and the manufacturer cannot be responsible for damage to the pump and motor caused by excessive sand. (See Well Development.)

Pitless Adapter
Follow instructions
installation.

to complete

For suggested methods of piping to the tank, refer to Figures
2 and 3, Page 4, for the pressure tank system being installed.
Where the tank and controls are installed in a basement or
at another location away from the well, it is necessary that
the pipe leading from the tank back to the well be buried
below the frost fine to prevent freezing.

procedure
until the valve is
is free of solids.

power and remove temporary
with final installation.

and Check Operation

At this point the necessary piping
tion to the tank should be added.

When the water completely
clears, open the valve several
turns to increase the flow rate and repeat the checking
procedure
for solids.
Continue
the flow-checking
completely
open and water

Installation

CAUSES

& REMEDIES
Remedies

A. Lower pump further into wetL but make sure it is at least five feet above well bottom.
Install a valve in discharge pipe between pump and pressure tank.
Use valve to restrict flew until discharge rate does not exceed well recovery rate.
_To

prevent possibility

of dangerous

high pressure, install a

relief valve in discharge pipe between pump and flow restriction
valve,
Relief valve must be capable of passing full pump flow at 75 PSI.
Lime or other matter in water may build up on screen.
Pull pump and clean screen.
Make sure that built-in check valve in pump and any check valves in
discharge line are free to open propedy:
Have a competent electrician vedfy voltage at electrical disconnect box (2-Wire)
or control center (3-Wire) while pump is operating, If voltage is low, power company
may need to raise it or installation may require larger wire. Discuss with power
company or licensed electdcian.
Examine check valve; if stuck free it. If installed backwards (arrow on valve
body wilt show direction of flow), reverse it, If valve is defective, replace it with a
new one,

B. Intake screen partially plugged.

S.

C. Check valve(s) may be stuck.

C.

B. Voltage too low; motor will run
slowly, causing low discharge pressure
(head) and high operating current draw.

D.

E. Standard tanks only: check valve
above bIeeder odfice assembly may
be stuck or installed backwards.

E.

F. Impellers or diffusers worn due to
sand or abrasives in water or run-

F. Pull pump and return to Sears for service. Before reinstalling
pump, sandy or gaseous conditions in well must be corrected.

ning pump while it is air/gas-locked.
Air or milky water
discharges
from faucets.

A. Air volume control not functioning.
causing air to build up in tank,
B. Well water may be gaseous,

A. Replace air volume control if necessary.

Pump starts too
frequently,

A. Leak in pressure tank or plumbing.

A. Check all connections with soapsuds for air leaks, Fix any leaks you find, Check
plumbing for water leaks. Fix any leaks you find,
B. If necessary, replace switch.

B. If your well is naturally gaseous and your system has a standard tank, remove the bleeder
orifices and plug the tees. If condition is serious, check with competent well professionals.

B. Pressure switch defective or out of
adjustment.
C. Check valve leaking.
D. Tank waterlogged.

E. Drop pipe leaking,
F. Pressure switch is too far from tank.

C. Inspect valves and replace if necessary.
D. Captive Air _ Tanks: Check tank for leaks; correct if possible. Recharge tanks to 20 PSI
with a 20-40 PSI switch, 30 PSI for a 30-50 PSI switch, 40 PSI for a 40-60 PSI switch, ete,
Standard Tanks: Check tank for leaks; correct if possible, Check bleeder odices and clean
bleeders; replace if necessary.
E. Raise one length of pipe at a time until leak is found. When water stands in pipe, there is no
leak below that point.
F. Move pressure switch to within one foot of tank.

11

HELPFUL
Trouble
Fuses blow or
overload protector
trips when motor
starts.

HINTS

- TROUBLES,

CAUSES

Causes
A. Fuses or wires too small.
B. Low or high voltage.

C. Motor stuck or binding (abrasive
matenal, such as sand, may lock
pump),

D. Cable splices or motor windings
grounded, shortened, or open.
E. 3-Wire only: Cable leads may be improperly connected in control center.
F. 3-Wire only: There may be a
broken wire in the control center,
G. 3-Wire only: Starting or running
capacitor in control center may be
defective or vented (blown out).

& REMEDIES

Remedies
A. Replace with correct sizes (see Table II, Page 3).
B. While motor is running, voltage should not exceed plus 10% or minus 5%
of rated voltage shown on motor nameplate. Call electdc power company
to adjust line voltage if it is net within these limits.
C, Pull pump and clean it. Before reinstalling pump, clean well carefully (see Page 10)
for well development procedure), If necessary, clean well carefully with sand
pump or by bailing.
NOTICE: If well is sandy or dirty and cannot be cleaned or a suitable sand
screen installed, do not reinstall pump.
D. Consult competent electdcian or service technician.
E. Check wiring diagram on control center panel (also see Figures 4 and 5,
Page 6, in this manual) and color coding of drop cable.
F. Have a competent electrician examine all connections and widng
in control panel. If necessary, repair them.
G. Inspect capacitors (see Figures 4 and 5, Page 6). Have competent
electdctan check capacitors. Replace if necessary.
[A WARNING I Hazardous

voltage. Can shock, burn, or cause death.

Capacitors may still carry voltage charges even after being disconnected
from wiring, Have them checked by a competent electrician.
Motor will not start but
does not blow fuses.
I _.WARNING ]
Hazardous voltage.
Can shock, bum,
or cause death.
Only competent electricians should work on
elect dcal service.

Pressure switch fails
to shut off pump.

A. No voltage to motor.

A. With voltmeter check 1) fuse box to make sure full voltage is available; 2) pressure
switch terminals, to make sure pressure switch is passing voltage correctly;
and 3) terminal strips in control center or disconnect switch box to make sure
voltage is available there. 1-1/2 through 3 HP: Push red overload reset button(s)
on bottom of control center.

B. Cable splices or motor windings may be
grounded, shorted, or open-circuited.
C. Open circuit in controi center (3*wire
only); faulty connections; faulty wires.
D. Faulty pressure switch.
E. 3-Wire only: Cable leads improperly
connected in control center.

B. Consult competent electdcian or service technician.
Do not attempt to disassemble pump or motor.
C. Examine all connections and wires; examine terminal stdps in
control center (3-wtte only); repair if necessary.
D. Check pressure switch; replace if necessary,
E. Check wiring diagram on control center panel (also see Figures 4 and 5,
Page 6, in this manual) and color coding of drop cable.

A. Voltage too low; motor will run slowly,

A. Have a competent electrician verify voltage at electrical disconnect box (2-wire) or
control center (3-wire) while pump is operating. If voltage is low, power company may
need to raise it or installation may require larger wire. Discuss with power company
or licensed electrician. Check voltage with a recording meter if trouble reoccurs.
B. Replace switch.

causing low discharge pressure (head)
and high operating current draw.
B. Faulty pressure switch.
C. Imbellers or diffusers worn (due to
sand or abrasives in water or running
pump while it is air- or gas-locked) to
the point that pump does not develop
sufficient pressure to activate switch.
D. Drop pipe leaking.

E. Water levelin wetlmay become too
low when pump is running.

C. Adjust switch to allow for reduced pressure coming from pump. If
adiustment does not solve problem, it may be necessary to replace
pump. If well water contains enough sand to cause undue wear on
the pump, clean out well or install a suitable sand screen before
reinstalling pump. See "Well Development", Page 10.
D. Raise one length of pipe at a time until leak is found. When water
stands in pipe, there is no leak below that point.
E. Lower pump further into well, but make sure it is at least five feet above well bottom.
Install a valve in discharge pipe between pump and pressure tank, Use valve to
restrict flow until discharge rate does not exceed well recovery rate.
_To

prevent possibility

of dangerous

high pressure, install a

relief valve in discharge pipe between pump and flow restriction valve.
Relief valve must be capable of passing full pump flow at 75 PSI.
Fuses blow or

A. Low or high voltage.

A. While motor is running, voltage should not exceed plus 10% or minus 5% of rated
voltage shown on motor nameplate. Call Power company to adjust line voltage
if it is not within these limits.

B. 3-Wire only: High ambient
(atmospheric) temperature.
C. 3-Wire only: Control Center wrong
horsepower or voltage for installation.
D. Wire size too small, improperly
connected in control center.

B. Make sure control center is installed out of direct sunlight.

overload protector
trips when motor
is running.

E. Cable splices or motor windings
may be grounded, shorted or
open-circuited.

C, Compare horsepower and voltage rating of motor (from motor nameplate) with those
of control center (from control center nameplate). These numbers must match.
D. See Table II, Page 3, and make sure wire size matches
specifications in table.
E. Consult competent electdcian or service technician to determine
if this is the cause of the problem or not.
Do not attempt to disassemble pump or motor.

12

CONTROL
I/2 HP THROUGH
Model

CENTER

REPAIR

PARTS
I-I/2

I HP

HPTHROUGH

3 HP

Model No.

No.

390.284121

390.284251

390.284131

390.284261

390.2841

390.284271

1
1
11840794

REPAIR PARTS LIST
230V/60Hz/1

Key.
No.
1
2
3
4
S
6
7

Ph

1/2 HP
Model
390.204121

3/4 HP
Model
390.284131

1 HP
Model
390.2841

1-1/2HP
Model
390.284251

2 HP
Model
390.284261

3 HP
Model
390,284271

U17-1172
U17-1184
U17-1201

U17-1173
U17-1185
U17-1201

U17-1174
U17-1186
U17-1201

U17-1174

U17-1174

U17-1175

U17_1190
U17-1187
U17-1177

U17-1191
U17-1194
U17-1187
U17-1178

U17-1192

13

U17-1196
U17-1187
U17-1179

Part
Description
Start Capacitor
Solid State Switch
TerminalStrip
Start Overload
Run Overload
Voltage Relay
Run Capacitor

REPAIR
2-Wire

PARTS

Model Nos:

390.285511
390.2855
390.2853
3-Wire

Model

Nos:

390.284021
390.284031
390.284041
390.284051

_---3

/
i

!//
REPAIR

Key.
No.

2
3
3

PARTS

LIST

1/2HP/115V
Model
390.285511

1/2HP/230V
Model
390.2855

1F2HP/230V
Model
390.284021

_4HP_30V
Model
390.2853
390.284031

1HP/230V
Model
390.284041

P364-23

P364-23

P364-23

P364-24

P364-25

P364-26

33933
P564-31

33933
P564-32

33933

33933
P564-33
P564-26

33933

33933

P564-27

P564-28

P564-24

* Includes Lead Guard and Suction Screen

14

1-1/2HP/230V
Model
390.284051

Part
Description
LiquidEnd Assembly Complete"
Nut - 5/16 Hex (4 Required)
Motor (2-Wire)
Motor (3-Wire)

REPAIR
3-Wire

Model

PARTS

Nos:

390.284061
390.284071
390.284081
390.284091
390.284370
390.284380
390.284390

_-3

1

>

!
L_

REPAIR
1HP/230V 1-1/2HP/230V1-1/2HP/230V 2HP/230V
Key
Model
Model
Model
Model
No. 390,284061 390,284071 390.284370 390,284081
I
2
3

P364-27
33933
P564-27

P364-28
33933
P564-28

P364-31
33933
P564-28

P364-29
33933
P564-29

PARTS

LIST

2HP/230V
Model
390.284380

3HP/230V
Model
390.284091

3HP/230V
Model
390.284390

P364-32
33933
P564-29

P364-30
33933
P564-30

P364-33
33933
P564-30

* Includes Lead Guard and Suction Screen

15

Part
Description
Liquid End Assembly - Complete*
Nut - 5/16 Hex (4 Required)
Motor

SEARS
OWNER'S
MANUAL
3-WIRE SUBMERSIBLE
PUMP MODEL Nos.
390.284021
390.284031

TWO and THREE WIRE
SUBMERSIBLE PUMPS

390.284071
390.284081

390.284041
390.284051
390.284061

390.284091
390.284370
390.284380
390.284390

CONTROLCENTERNos.
390.284121
390.284131
390.2841

CRAFTSMAW

390.284251
390.284261
390.284271

2-WIRE SUBMERSIBLE
PUMP MODEL Nos.
390.285511
390.2855
390.2853

The model number of
your Submersible Pump
will be found on a plate
attached to the pump.
When requesting service
or ordering parts, always
give the following
information:
• Product Type
• Model Number
• Part Number
• Part Description

Forthe repair or replacementparts youneed
Call7 am - 7 pro,7 days a week

1-800-366-PART
(1-800-366-7278)

Forin-homemajorbrandrepair service
Call24 hours a day, 7 days a week

1-800-4-REPAIR
(1-800-473-7247)

Forthe locationof a
SearsRepairServiceCenterin yourarea
Call24 hours a day, 7 days a week

1-800-488-1222

Forinformationon purchasinga Sears
MaintenanceAgreementor to inquire
aboutan existingAgreement
call g am - 5 pro, Monday-Saturday

A

1-800-827-6655

SEARS
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Arnedca's

Repair Specialists

Sears, Roebuck and Co., Hoffman Estates, IL 60179

U.S.A.



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