Crane Payment Innovations CORABT CORA modular data port User Manual

Crane Payment Innovations CORA modular data port Users Manual

Users Manual

Cora Telemetry Quick Start Guide 1 Introduction This document details the installation, assignment and use of the Cora telemetry device when combined with a cashless credit card bezel. This guide assumes that the operator has completed the on-boarding process required to establish a banking relationship with one of our available credit card processors. Ease of Installation(EOI) Once the physical installation is complete and the Cora is powered on, the device will automatically assign with our Ease of Installation feature. This will ensure that any cashless transactions are properly credited to the operator. VendMAX For customers using VendMAX, you must continue to use VIX to assign your telemeters or you can use the Crane Cashless app (available in the Apple Store or Google Play Store). Although many of the tests are performed within the VIX program, Cora’s Diagnostic Mode is available for all customers. Minimum software version required for the VIX handheld is build 297. Components Verify that all the components listed on page two are present before beginning installation. Cora should be powered on and communicating 100% of the time. We do not recommend using cora with energy saving devices that interrupt power to the machine. For technical assistance please contact our support team at 1-800-628-8363 Monday through Friday, from 8am to 5pm Eastern.
Cora Telemetry Quick Start Guide 2 Parts Item # P/N Description Image 1 250667173 Cora unit 2 250659008 Antenna 3 215637033P DEX Cable 4 250670036C MDB Power Optional Parts Item # P/N Description 1 214137050CY1 6’ DEX Extension Cable 2 804930670 1’ DEX Extension Cable 3 TBD IDTech Bezel Adaptor
Cora Telemetry Quick Start Guide 3 Installation 1. Power off the machine. 2. Identify installation location for the cora:  Determine the best location for the antenna(s). Ensure they are placed as far as possible from interference sources like ballasts and transformers.  Where possible and antenna should be placed in an area where metal structure is limited. Please refer to 4G External Antenna Installation on the following page for more information.  There should be no interference from the motion of the machine components and cables, nor should movement cause harnesses to flex excessively. 3. Remove any dirt and dust from the installation area and secure the modules’ magnets to the machine. 4. Locate the MDB harness from the validator to the control board (VMC), separate the two MDB connectors, and connect the MDB harness from the cora to both connectors. a. Connect all the harnesses as shown in the diagram on page five. Each connector only matches its appropriate outlet. b. The connection from the MDB harness to the VMC must be the first one in line (closest to the board) then all other MDB peripherals, ending with the coin mechanism. 5. Locate the DEX socket coming from the VMC and plug the male DEX plug from the cora to this connector. 6. Connect the harness from the cashless bezel to the connector on the side of the cora. 7. Dress the harnesses so that there is no stress placed on any of the connections and secure with a zip tie. Do not tighten zip tie until the unit is installed in machine. Adding a service loop to the harnesses near the connections will reduce the stress on the connectors.
Cora Telemetry Quick Start Guide 4 8. Dress the rest of the harnesses and secure them in place with zip ties. 9. Restore power to the machine and allow at least three minutes for the Cora to complete the assignment process. This can be monitored on the cashless bezel display. See Assignment Messages on page six. 4G External Antenna Installation 1. Find a mounting location that will not interfere with the operation of the vending machine. 2. Power OFF the vending machine, if it is not already off. 3. Thoroughly clean the machine surface around the area where the 4G antenna will be installed. 4. Drill a 5/8” hole through the top of the vending machine. If there’s already an antenna hole, widen it to 5/8”, do not drill a second hole. 5. Thread the antenna cable through the top of the machine and attach the 4G connector as shown here: 5a. Thread the nut and washer onto the antenna cable, then insert the cable into the blue connector. 5b. Insert the locking tab into the connector and press the tab down, to lock the cable in place. 6. Secure the antenna by tightening the lock washer and nut on the antenna post. 7. Plug the assembled 4G connector into the cora.
Cora Telemetry Quick Start Guide 5 Connections CPI Synq DEX Audit Touch Screen Cashless Bezel Primary 4G Connector (Blue) Secondary 4G Connector (Gold) MDB Connector DEX Socket LED/ Wrench Button
Cora Telemetry Quick Start Guide 6 Assignment & Messages During the assignment process, Cora performs numerous checks (outlined below). These messages will be displayed on a cashless bezel if using Ease of Installation (EOI) or Crane Cashless App. Messages will start once cora has completed its boot up. If you are a VendMAX customer using a handheld with VIX, you will receive the message “Use VIX to Assign.” At this point, connect your VIX handheld and complete the assignment. Waiting for Network… Downloading Customer IDs Configuring Mesh Reading DEX… Retrieving Time Retrieving Configuration Retrieving Terminal Config Performing Assignment Finalizing Assignment Assignment Complete Fully Booted cora cora will reboot
Cora Telemetry Quick Start Guide 7 Diagnostics Diagnostics can be used to obtain device information such as signal strength, DEX validation or performing a cashless system test. Start diagnostics by pressing the wrench button on the unit five times or swiping a Technician Card. The following diagnostics information will cycle through the display. Note: The Technician Card does not perform a test-vend, but it does test cashless authorization. Waiting for Network… Getting Customer IDs… Do Test Swipe Testing Authorization… Make Test Selection Doing Test Vend… Reading DEX… ID1: SWCODE ID2: NVCODE Swipe Skipped 0 retries Processor Success Sel: 11 Vended Cash: 100 Credit: 110 DEX Read Success Nav9.15.2 2018-05-03 12:23 Cashless Rev 3.01.08 Solo 400000001 Verizon -75dBm Connected DMS Comms Good Auth Comms Good Press any button on bezel to exit diagnostics Insert USB Stick For Logs Press any button on bezel to exit USB Logs
Cora Telemetry Quick Start Guide 8 Wrench Button LED Codes LED Color Description Solid Green Full boot & operational Blinking Green Attempting to get a DEX file Blinking Red Failed to get a DEX file Solid White Booting in progress Solid Red Fault on unit Wrench Button Interface Wrench Button Description Press and hold for three seconds Attempts to get a DEX file Press five times Enters Diagnostics Press and hold for ten seconds Un-assigns the device Signal Strength Use diagnostics to obtain the signal strength of the cora device and compare it the table below to determine if signal is adequate for cashless transactions. Signal Range Results -0dBm Unable to get a cellular signal -55dBm to -70dBm Great signal -71dBm to -90dBm Good Signal -91dBm to -100dBm Poor Signal -100dBm to -116dBm Not recommend for installation
Cora Telemetry Quick Start Guide 9 Regulatory CORA FCC ID: QP8CORABT Cora series Modular Data Port uses radio energy to communicate vending transaction activities to a remote host. CPI has not approved any changes or modifications to Cora. Any changes or modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. 15.21 The Cora series complies with 47 CFR Sec. 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesirable operation. To be sure that human exposure to RF energy does not exceed the guidelines in the relevant standards, always follow these instructions: A minimum of 20cm (8 inches) should be maintained between the antenna and all persons and must not be co-located or operated in conjunction with any other antenna or transmitter. Only the antennas supplied with this device are to be used or the user may void the authority to use this device. DO NOT hold the antenna when Cora is in use. Holding the antenna will affect call quality and may cause the radio to operate at a higher power level than needed. Guidance – Pacemakers, Potential Interference -
Cora Telemetry Quick Start Guide 10 Radiofrequency energy (RF) from cell phones can interact with some electronic devices. This type of interference is called electromagnetic interference (EMI). For this reason, FDA helped develop a detailed test method to measure EMI of implanted cardiac pacemakers and defibrillators from cell phones. This test method is now part of a standard sponsored by the Association for the Advancement of Medical Instrumentation (AAMI). This standard will allow manufacturers to ensure that cardiac pacemakers and defibrillators are safe from cell phone EMI. The FDA continues to monitor the use of cell phones for possible interactions with other medical devices. Should harmful interference be found to occur, FDA will conduct testing to assess the interference and work to resolve the problem. For more information reference sources for pacemakers can be found at U.S. Food and Drug Administration web site: www.fda.gov , see Radiation-Emitting Products and procedures, Interference with Pacemakers and Other Medical Devices.

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