Crestron Electronics UFO-WPR-3ER Water Proof Remote Control Transmitter User Manual Operations Guide UFO WPR 3ER

Crestron Electronics Inc Water Proof Remote Control Transmitter Operations Guide UFO WPR 3ER

Users Manual

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Document ID1418432
Application IDqsvbmsnuJa5yzjvEBau6+Q==
Document DescriptionUsers Manual
Short Term ConfidentialNo
Permanent ConfidentialNo
SupercedeNo
Document TypeUser Manual
Display FormatAdobe Acrobat PDF - pdf
Filesize111.71kB (1396380 bits)
Date Submitted2011-02-18 00:00:00
Date Available2011-08-17 00:00:00
Creation Date2010-12-22 12:37:13
Producing SoftwareAcrobat Distiller 5.0.5 (Windows)
Document Lastmod2011-01-26 11:47:13
Document TitleOperations Guide: UFO-WPR-3ER
Document CreatorAcrobat PDFMaker 5.0 for Word
Document Author: Crestron Electronics, Inc.

Crestron UFO-WPR-3ER
Waterproof Wireless LCD Remote
Operations Guide
This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
Regulatory Compliance
As of the date of manufacture, the UFO-WPR-3ER has been tested and found to comply with specifications for
CE marking and standards per EMC and Radiocommunications Compliance Labelling.
Federal Communications Commission (FCC) Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions:
(1) This device may not cause harmful interference and (2) this device must accept any interference received,
including interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance
could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
Industry Canada (IC) Compliance Statement
Operation is subject to the following two conditions:
1.
2.
This device may not cause interference, and
This device must accept any interference, including interference that may cause undesired operation of the
device.
All brand names, product names and trademarks are the property of their respective owners.
©2011 Crestron Electronics, Inc.
Crestron UFO-WPR-3ER
Waterproof Wireless LCD Remote
Contents
Waterproof Wireless LCD Remote: UFO-WPR-3ER
Introduction ............................................................................................................................... 1
Features and Functions ................................................................................................ 1
Specifications .............................................................................................................. 2
Physical Description.................................................................................................... 3
Setup .......................................................................................................................................... 6
Identity Code ............................................................................................................... 6
Recommended Cleaning.............................................................................................. 6
Programming Software .............................................................................................................. 7
Earliest Version Software Requirements for the PC ................................................... 7
Programming with Crestron SystemBuilder................................................................ 7
Programming with D3 Pro........................................................................................... 7
Programming with SIMPL Windows .......................................................................... 8
Programming with VisionTools ................................................................................ 10
Uploading and Upgrading........................................................................................................ 13
Establishing Communication..................................................................................... 13
Programs, Projects and Firmware.............................................................................. 14
Problem Solving ...................................................................................................................... 15
Troubleshooting......................................................................................................... 15
Further Inquiries ........................................................................................................ 15
Future Updates .......................................................................................................... 15
Software License Agreement................................................................................................... 16
Return and Warranty Policies .................................................................................................. 18
Merchandise Returns / Repair Service ...................................................................... 18
CRESTRON Limited Warranty................................................................................. 18
Operations Guide – DOC. 7124
Contents • i
Crestron UFO-WPR-3ER
Waterproof Wireless LCD Remote
Waterproof Wireless
LCD Remote: UFO-WPR-3ER
Introduction
Its distinctive round shape and Caribbean blue skin tell you this is no ordinary
remote. The waterproof UFO-WPR-3ER takes control beyond, not to another planet
but to the pool, hot tub, shower or out to sea! With Crestron® Extended Range
Wireless Technology, the UFO-WPR-3ER can out to the outer reaches – of your
home or even your yacht.
Features and Functions
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Operations Guide – DOC. 7124
Waterproof handheld remote with color LCD display
Ideal for use around the pool or hot tub, in the bath or shower or on a
boat or yacht
Floats on top of the water’s surface – immersible to 10 feet (~3 meters)
Caribbean blue rubberized exterior is easy to spot and will not slip from
grip
Includes indoor surface mountable docking station
Optional outdoor docking station holds remote securely at any angle
and wind speeds beyond 55 mph (~48 kn)
Withstands chlorinated and salt water
Features a large TFT active matrix color LCD display
Provides true feedback with dynamic graphics and text
Supports animated scrolling and “elastic fly-in” effects
Includes tactile buttons for common functions and onscreen menu
navigation
Extensively customizable via VT Pro-e®, Systembuilder™, D3 Pro®
and Adagio® Composer software
Instant-Waking™ behavior
Works like an IR remote - with all the benefits of 2-way RF!
Extended range 2.4 GHz RF wireless technology
Up to 200 Feet (~61 meters) RF range indoors, 1000 feet (~305 meters)
outdoors
Supports roaming for extended RF coverage
Includes lanyard option for “remote on a rope” readiness
Waterproof Wireless LCD Remote: UFO-WPR-3ER • 1
Waterproof Wireless LCD Remote
Crestron UFO-WPR-3ER
Specifications
Specifications for the UFO-WPR-3ER are listed in the following table.
UFO-WPR-3ER Specifications
SPECIFICATION
DETAILS
Power Requirements
Battery
3.7 VDC Lithium-Ion; 1350 mAh
Usage per charge
Up to five hours (backlight on continuous),
up to two weeks (typical home use)
Charging time
2 hours maximum
RF Wireless
RF Transceiver
2-way RF, 2.4 GHz ISM Channels 11-26
(2400 to 2483.5 MHz), IEEE 802.15.4
compliant
Transmitting Power
75 mW (Ch. 11), 100 mW (Ch. 12-23),
15 mW (Ch. 24), 3.5 mW (Ch. 25),
1 mW (Ch. 26) @ High setting;
1 mW (Ch. 11-25), 0.5 mW (Ch. 26)
@ Low setting
Range
100-200 feet (~30-61 meters) maximum
indoor, 1000 feet (~305 meters) outdoor,
subject to site-specific conditions
Gateway
Requires a CEN-HPRFGW RF Gateway
(sold separately)
Roaming
Supports roaming among up to eight RF
gateways
Default RF ID
03
Minimum 2-Series Control
System Update File1, 2
Version 3.155.1240 or later
Environmental
Temperature
32º to 130º F (0º to 55º C)
Humidity
10% to 100% RH (non-condensing)
Dimensions
Diameter
5.10 in (131 mm)
Depth
1.30 in (33 mm)
1. The latest software versions can be obtained from the Crestron Web site. Refer to the NOTE
following these footnotes.
2. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product
Catalog for a complete list of 2-Series control systems.
NOTE: Crestron software and any files on the Web site are for authorized Crestron
dealers and Crestron Authorized Independent Programmers (CAIP) only. New users
may be required to register to obtain access to certain areas of the site (including the
FTP site).
2 • Waterproof Wireless LCD Remote: UFO-WPR-3ER
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Crestron UFO-WPR-3ER
Waterproof Wireless LCD Remote
Physical Description
This section provides information on the connections, controls and indicators
available on your UFO-WPR-3ER.
UFO-WPR-3ER Physical View
Operations Guide – DOC. 7124
Waterproof Wireless LCD Remote: UFO-WPR-3ER • 3
Waterproof Wireless LCD Remote
Crestron UFO-WPR-3ER
UFO-WPR-3ER Overall Dimensions (Front and Side Views)
0.51 in
(13 mm)
1.86 in
(48 mm)
1.30 in
(33 mm)
2.39 in
(61 mm)
0.28 in
(7 mm)
0.94 in
(24 mm)
UFO-WPR-3ER Overall Dimensions (Rear View)
0.50 in
(13 mm)
5.10 in
(131 mm)
4 • Waterproof Wireless LCD Remote: UFO-WPR-3ER
Operations Guide – DOC. 7124
Crestron UFO-WPR-3ER
Waterproof Wireless LCD Remote
UFO-WPR-3ER (Front and Rear Views – Shown with Lanyard Loop Attached)
Lanyard Loop
UFO-WPR-3ER (Front and Rear Views – Shown with Lanyard Blank Attached)
Lanyard Blank
Operations Guide – DOC. 7124
Waterproof Wireless LCD Remote: UFO-WPR-3ER • 5
Waterproof Wireless LCD Remote
Crestron UFO-WPR-3ER
Setup
Identity Code
Every UFO-WPR-3ER communicating via RF with a Crestron control system
through a CEN-HPRFGW RF gateway or directly with an MC2W control system,
requires a unique RF ID. The RF ID is a two-digit hexadecimal number that can
range from 03 to 12. The RF ID of the unit, set using Crestron Toolbox™, must
match the RF ID specified in the SIMPL™ Windows program.
Recommended Cleaning
Keep the surface of the remote free of dirt, dust or other materials that could degrade
optical properties. Long-term contact with abrasive materials can scratch the surface,
which may detrimentally affect image quality.
For best cleaning results, use a clean, damp, non-abrasive cloth with any
commercially available non-ammonia glass cleaner.
6 • Waterproof Wireless LCD Remote: UFO-WPR-3ER
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Crestron UFO-WPR-3ER
Waterproof Wireless LCD Remote
Programming Software
Have a question or comment about Crestron software?
Answers to frequently asked questions (FAQs) can be viewed in the Online Help
section of the Crestron Web site. To post a question or view questions you have
submitted to Crestron’s True Blue Support, log in at www.crestron.com/support.
First-time users will need to establish a user account.
Earliest Version Software Requirements for the PC
NOTE: Crestron recommends that you use the latest software to take advantage of
the most recently released features. The latest software is available from the Crestron
Web site (www.crestron.com/software).
Crestron provides an assortment of Windows-based software tools to develop a
customized system. Use Crestron SystemBuilder™, D3 Pro® or SIMPL Windows to
create a program to control the UFO-WPR-3ER. Customers whose focus is on
lighting systems may prefer to use the D3 Pro software since it is designed especially
for creating lighting and environmental system control applications. Customers
already familiar with SIMPL Windows who are including a lighting system as part of
an overall control system project may prefer to continue using SIMPL Windows.
Programming with Crestron SystemBuilder
Crestron SystemBuilder is the easiest method of programming but does not offer as
much flexibility as SIMPL Windows. For additional details, download
SystemBuilder from the Crestron Web site and examine the extensive help file.
Programming with D3 Pro
Crestron’s D3 Pro lighting software provides all the tools necessary to create a
complete Crestron lighting system for residential applications. The lighting system
includes the control system logic program, touchpanel projects and keypad
programming, documentation and real-time lighting adjustment capabilities.
As with all Crestron software, D3 Pro provides extensive right-click and drag-anddrop functionality in addition to convenient keyboard shortcuts for frequently used
functions and commands.
Programming is organized into six system Views of the lighting system, each
providing a moveable toolbox of devices such as interfaces, fixtures and control
modules. You can add a device to your system simply by selecting it from one of the
toolboxes and dragging it to a room. The available toolboxes differ depending on the
View but all Views include a "General" toolbox that allows you to add areas and
rooms at any time.
Operations Guide – DOC. 7124
Waterproof Wireless LCD Remote: UFO-WPR-3ER • 7
Waterproof Wireless LCD Remote
Crestron UFO-WPR-3ER
Programming with SIMPL Windows
NOTE: While SIMPL Windows can be used to program the UFO-WPR-3ER, it is
recommended to use SystemBuilder software for configuring a system.
SIMPL Windows is Crestron’s premier software for programming Crestron control
systems. It is organized into two separate but equally important “Managers”:
Configuration and Program.
Configuration Manager
Configuration Manager is the view where programmers “build” a Crestron control
system by selecting hardware from the Device Library.
1.
To incorporate the URO-WPR-3ER into the system, first drag the
CEN-HPRFGW from the Wireless Receivers | Wireless Receivers (RF)
folder of the Device Library and drop it in the System Views.
Locating the CEN-HPRFGW in the Device Library
2.
Next, drag the UFO-WPR-3ER from the Wireless Remotes | Wireless
Remotes (RF) folder of the Device Library and drop it on the
CEN-HPRFGW gateway in the System Views.
Locating the UFO-WPR-3ER in the Device Library
The system tree of the control system displays the device in the appropriate
slot with a default RF ID as shown in the following illustration.
8 • Waterproof Wireless LCD Remote: UFO-WPR-3ER
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Crestron UFO-WPR-3ER
Waterproof Wireless LCD Remote
NOTE: The illustration below show two possible gateway connections:
Ethernet and Cresnet. A single CEN-HPRFGW should be on either Ethernet
or Cresnet but not both.
C2ENET-2 and C2Net Devices, Slot TBD
Operations Guide – DOC. 7124
3.
If additional UFO-WPR-3ER devices are to be added, repeat step 2 for each
device. Each UFO-WPR-3ER is assigned a different RF ID number as it is
added.
4.
If necessary, double click a device to open the “Device Settings” window
and change the RF ID, as shown in the following illustration.
Waterproof Wireless LCD Remote: UFO-WPR-3ER • 9
Waterproof Wireless LCD Remote
Crestron UFO-WPR-3ER
“Device Settings: Crestron UFO-WPR-3ER (RF)” Window
NOTE: The ID code specified in the SIMPL Windows program must
match the RF ID of each unit. Refer to “Identity Code” on page 6.
Program Manager
Program Manager is the view where programmers “program” a Crestron control
system by assigning signals to symbols.
The symbol can be viewed by double clicking on the icon or dragging it into Detail
View. Each signal in the symbol is described in the SIMPL Windows help file (F1).
Programming with VisionTools
Screens should be created in Crestron VisionTools® (VT Pro-e®). There are no
special programming requirements to use the functions of the UFO-WPR-3ER in a
room control system.
Multi-Mode Objects
Multi-mode objects offer highperformance programming!
The single most advanced VT Pro-e high performance programming technique
involving the UFO-WPR-3ER is the concept of multi-mode objects. A multi-mode
object (i.e. button, legend, etc.) is an object drawn on a VT Pro-e page that can have
one or more active and inactive visible settings (modes).
For examples, refer to www.crestron.com/exampleprograms and search for multimode object examples. This file contains the VT Pro-e touchpanel files and SIMPL
Windows files that illustrate the high-performance capabilities of multi-mode
objects.
Bit Depth and File Size
A balance of performance and quality can be achieved by using VT Pro-e to
configure the size of graphics in a project. Read this section to learn about bit depth
and how to maximize the quality and performance of a UFO-WPR-3ER project.
Bit depth refers to the number of memory bits used to store color data for each pixel
in a raster image. A touchpanel raster image consists of a rectangular grid of picture
elements (pixels). Each pixel uses the same amount of memory to store its color data.
The amount of memory is called the bit depth of the image.
10 • Waterproof Wireless LCD Remote: UFO-WPR-3ER
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Crestron UFO-WPR-3ER
Waterproof Wireless LCD Remote
Greater bit depths are required to represent finer gradations of color. Increasing bit
depth necessarily increases file size. A black and white drawing requires only one bit
per pixel to store all the available color information. Using a 32-bit per pixel bit
depth for a black and white image increases the file size 32 times without adding
anything to the black and white image quality.
In an 8-bit per pixel system, the associated 8-bits of video memory for every screen
pixel contain a value referring to a location in an 8-bit color table. In this way any
one of the specific 256 color table locations is assigned to a pixel.
A 16-bit highcolor system is considered sufficient to provide life-like colors. It is
encoded using 5-bits to represent red, 5-bits to represent blue and (since the human
eye is more sensitive to the color green) 6-bits to represent 64 levels of green. These
can therefore be combined to provide 65,536 mixed colors (32 x 32 x 64 = 65,536).
In a 24-bit graphics display, the video memory allocates 24 bits for each pixel on the
screen enabling each pixel to take on any one of a possible 16.7 million colors. Each
24-bit value is composed of 8-bits for red, 8-bits for green and 8-bits for blue. These
triplets of 8-bit values are also referred to as the red, green and blue color planes. A
24-bit image is actually composed of three component images which combine to
create the truecolor picture. The reason this is called truecolor is that this is near the
maximum number of colors the human eye is able to detect.
Truecolor images are sometimes represented by a 32-bit value. The extra 8-bits do
not enhance the precision of the color representation but act as an alpha channel that
represents pixel translucence. 32-bit truecolor has become popular on the computer
desktop to provide effects such as translucent windows, fading menus and shadows.
In graphics intensive applications such as touchpanels, raising or lowering the color
depth of the displayed graphics can achieve a balance of performance and quality.
Lower color depths do not require as much frame buffer memory or display
bandwidth, allowing them to be generated and displayed more quickly. Increasing
color depth results in higher color quality at the expense of display speed and
responsiveness. By using mostly 8-bit or 16-bit graphics and holding 32-bit graphics
to a minimum (e.g. for a family photo, etc.), you can create a sophisticated project
that will fit in the memory space provided and have the touchpanel remain very
responsive.
Relationship of Bits to Colors
NUMBER OF BITS
NUMBER OF COLORS
1 bit
Black and White
2 bits
4 Colors
4 bits
16 Colors
8 bits
256 Colors
16 bits
65,536 Colors (Highcolor)
24 bits
16.7 million Colors (Truecolor)
32 bits
16.7 million Colors plus Transparency
When creating a VT Pro-e project you can elect to compress and reduce the image
size in the “Page Properties” window for the entire page and/or perform the same
function of reducing the image size using the “Image Properties” window. A
reduction in image size will save a considerable amount of memory space for your
project.
In VT Pro-e, the Compress checkbox permits the image to be compressed when
compiling. The 16 Bits checkbox converts a 24-bit or 32-bit image to 16 bits. This
conversion to a 16-bit image may cause the loss of some subtle shading. To
compensate for this, use the dithering to simulate the original shading. Check your
Operations Guide – DOC. 7124
Waterproof Wireless LCD Remote: UFO-WPR-3ER • 11
Waterproof Wireless LCD Remote
Crestron UFO-WPR-3ER
image with each of the available dithering types to determine which will deliver the
best quality image.
Dithering type selection can be accessed from the “Page Properties” or “Image
Properties” windows in VT-Pro-e. Refer to the following illustrations.
VT Pro-e “Page Properties” Window – Bit Depth Selection
12 • Waterproof Wireless LCD Remote: UFO-WPR-3ER
VT Pro-e “Image Properties” Window – Bit Depth Selection
Operations Guide – DOC. 7124
Crestron UFO-WPR-3ER
Waterproof Wireless LCD Remote
Uploading and Upgrading
Crestron recommends using the latest programming software and that each device
contains the latest firmware to take advantage of the most recently released features.
However, before attempting to upload or upgrade it is necessary to establish
communication. Once communication has been established, files (for example,
programs, projects or firmware) can be transferred to the control system (and/or
device). Finally, program checks can be performed (such as changing the device ID
or creating an IP table) to ensure proper functioning.
Establishing Communication
Use Crestron Toolbox for communicating with the UFO-WPR-3ER; refer to the
Crestron Toolbox help file for details. There is a single method of communication:
indirect communication.
Indirect Communication
CEN-HPRFGW
RF
UFO-WPR-3ER
LAN
Serial,
Control System
LAN
PC Running
Crestron Toolbox
or USB
UFO-WPR-3ER connects to the CEN-HPRFGW (Gateway), which connects to
control system via Ethernet.
Establish communication between the PC and the control system as described in the
latest version of the 2-Series Control Systems Reference Guide (Doc. 6256).
Operations Guide – DOC. 7124
Waterproof Wireless LCD Remote: UFO-WPR-3ER • 13
Waterproof Wireless LCD Remote
Crestron UFO-WPR-3ER
Programs, Projects and Firmware
Program, project or firmware files may be distributed from programmers to installers
or from Crestron to dealers. Firmware upgrades are available from the Crestron Web
site as new features are developed after product releases. One has the option to
upload programs and projects via the programming software or to upload and
upgrade via the Crestron Toolbox. For details on uploading and upgrading, refer to
the SIMPL Windows help file, VT Pro-e help file or the Crestron Toolbox help file.
SIMPL Windows
If a SIMPL Windows program is provided, it can be uploaded to the control system
using SIMPL Windows or Crestron Toolbox.
VT Pro-e
Upload the VT Pro-e file to the remote using VT Pro-e or Crestron Toolbox.
Firmware
Check the Crestron Web site to find the latest firmware. (New users may be required
to register to obtain access to certain areas of the site, including the FTP site.)
Upgrade UFO-WPR-3ER firmware via Crestron Toolbox.
1.
Establish communication with the UFO-WPR-3ER and display the “System
Info” window.
2.
Select Functions | Firmware… to upgrade the UFO-WPR-3ER firmware.
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Crestron UFO-WPR-3ER
Waterproof Wireless LCD Remote
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
UFO-WPR-3ER Troubleshooting
TROUBLE
POSSIBLE CAUSE(S)
CORRECTIVE ACTION
Remote is not
communicating
with gateway.
Remote RF ID does not
match RF ID of the
SIMPL program.
Use Crestron Toolbox to poll
the network. Check the RF ID
for the remote and ensure its
RF ID matches the RF ID in
the SIMPL program.
Intermittent
response from
CEN-HPRFGW
during
communication
with remote.
Remote is out of range.
Position the remote within
operating range or relocate
the CEN-HPRFGW. Refer to
“Specifications” on page 2.
Intermittent
response from
CEN-HPRFGW
during
communication
with remote.
Remote is out of range.
Position the remote within
operating range or relocate
the CEN-HPRFGW. Refer to
“Specifications” on page 2.
Multiple remotes
only operate one
at a time.
Multiple remotes are set
to the same RF ID.
Use Crestron Toolbox to poll
the network. Check the RF ID
for the remote and ensure its
RF ID matches the RF ID in
the SIMPL program.
Further Inquiries
If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team by
calling Crestron at 1-888-CRESTRON [1-888-273-7876].
You can also log onto the online help section of the Crestron Web site
(www.crestron.com/onlinehelp) to ask questions about Crestron products. First-time
users will need to establish a user account to fully benefit from all available features.
Future Updates
As Crestron improves functions, adds new features and extends the capabilities of
the UFO-WPR-3ER, additional information may be made available as manual
updates. These updates are solely electronic and serve as intermediary supplements
prior to the release of a complete technical documentation revision.
Check the Crestron Web site periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.
Operations Guide – DOC. 7124
Waterproof Wireless LCD Remote: UFO-WPR-3ER • 15
Waterproof Wireless LCD Remote
Crestron UFO-WPR-3ER
Software License Agreement
This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity) and
Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes computer software and as applicable,
associated media, printed materials and “online” or electronic documentation (the “Software”).
BY INSTALLING, COPYING OR OTHERWISE USING THE SOFTWARE, YOU REPRESENT THAT YOU ARE AN
AUTHORIZED DEALER OF CRESTRON PRODUCTS OR A CRESTRON AUTHORIZED INDEPENDENT PROGRAMMER
AND YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF
THIS AGREEMENT, DO NOT INSTALL OR USE THE SOFTWARE.
IF YOU HAVE PAID A FEE FOR THIS LICENSE AND DO NOT ACCEPT THE TERMS OF THIS AGREEMENT,
CRESTRON WILL REFUND THE FEE TO YOU PROVIDED YOU (1) CLICK THE DO NOT ACCEPT BUTTON, (2) DO NOT
INSTALL THE SOFTWARE AND (3) RETURN ALL SOFTWARE, MEDIA AND OTHER DOCUMENTATION AND
MATERIALS PROVIDED WITH THE SOFTWARE TO CRESTRON AT: CRESTRON ELECTRONICS, INC., 15 VOLVO
DRIVE, ROCKLEIGH, NEW JERSEY 07647, WITHIN 30 DAYS OF PAYMENT.
LICENSE TERMS
Crestron hereby grants You and You accept a nonexclusive, nontransferable license to use the Software (a) in machine
readable object code together with the related explanatory written materials provided by Crestron (b) on a central processing unit
(“CPU”) owned or leased or otherwise controlled exclusively by You and (c) only as authorized in this Agreement and the related
explanatory files and written materials provided by Crestron.
If this software requires payment for a license, you may make one backup copy of the Software, provided Your backup copy
is not installed or used on any CPU. You may not transfer the rights of this Agreement to a backup copy unless the installed copy of
the Software is destroyed or otherwise inoperable and You transfer all rights in the Software.
You may not transfer the license granted pursuant to this Agreement or assign this Agreement without the express written
consent of Crestron.
If this software requires payment for a license, the total number of CPUs on which all versions of the Software are installed
may not exceed one per license fee (1) and no concurrent, server or network use of the Software (including any permitted back-up
copies) is permitted, including but not limited to using the Software (a) either directly or through commands, data or instructions from
or to another computer (b) for local, campus or wide area network, Internet or Web hosting services or (c) pursuant to any rental,
sharing or “service bureau” arrangement.
The Software is designed as a software development and customization tool. As such Crestron cannot and does not
guarantee any results of use of the Software or that the Software will operate error free and You acknowledge that any development
that You perform using the Software or Host Application is done entirely at Your own risk.
The Software is licensed and not sold. Crestron retains ownership of the Software and all copies of the Software and
reserves all rights not expressly granted in writing.
OTHER LIMITATIONS
You must be an Authorized Dealer of Crestron products or a Crestron Authorized Independent Programmer to install or use
the Software. If Your status as a Crestron Authorized Dealer or Crestron Authorized Independent Programmer is terminated, Your
license is also terminated.
You may not rent, lease, lend, sublicense, distribute or otherwise transfer or assign any interest in or to the Software.
You may not reverse engineer, decompile or disassemble the Software.
You agree that the Software will not be shipped, transferred or exported into any country or used in any manner prohibited
by the United States Export Administration Act or any other export laws, restrictions or regulations (“Export Laws”). By downloading
or installing the Software You (a) are certifying that You are not a national of Cuba, Iran, Iraq, Libya, North Korea, Sudan, Syria or
any country to which the United States embargoes goods (b) are certifying that You are not otherwise prohibited from receiving the
Software and (c) You agree to comply with the Export Laws.
If any part of this Agreement is found void and unenforceable, it will not affect the validity of the balance of the Agreement,
which shall remain valid and enforceable according to its terms. This Agreement may only be modified by a writing signed by an
authorized officer of Crestron. Updates may be licensed to You by Crestron with additional or different terms. This is the entire
agreement between Crestron and You relating to the Software and it supersedes any prior representations, discussions, undertakings,
communications or advertising relating to the Software. The failure of either party to enforce any right or take any action in the event
of a breach hereunder shall constitute a waiver unless expressly acknowledged and set forth in writing by the party alleged to have
provided such waiver.
16 • Waterproof Wireless LCD Remote: UFO-WPR-3ER
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Crestron UFO-WPR-3ER
Waterproof Wireless LCD Remote
If You are a business or organization, You agree that upon request from Crestron or its authorized agent, You will within
thirty (30) days fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid
licenses from Crestron of its authorized agent.
Without prejudice to any other rights, Crestron may terminate this Agreement immediately upon notice if you fail to comply
with the terms and conditions of this Agreement. In such event, you must destroy all copies of the Software and all of its component
parts.
PROPRIETARY RIGHTS
Copyright. All title and copyrights in and to the Software (including, without limitation, any images, photographs,
animations, video, audio, music, text and “applets” incorporated into the Software), the accompanying media and printed materials
and any copies of the Software are owned by Crestron or its suppliers. The Software is protected by copyright laws and international
treaty provisions. Therefore, you must treat the Software like any other copyrighted material, subject to the provisions of this
Agreement.
Submissions. Should you decide to transmit to Crestron’s Web site by any means or by any media any materials or other
information (including, without limitation, ideas, concepts or techniques for new or improved services and products), whether as
information, feedback, data, questions, comments, suggestions or the like, you agree such submissions are unrestricted and shall be
deemed non-confidential and you automatically grant Crestron and its assigns a non-exclusive, royalty-free, worldwide, perpetual,
irrevocable license, with the right to sublicense, to use, copy, transmit, distribute, create derivative works of, display and perform the
same.
Trademarks. CRESTRON and the Swirl Logo are registered trademarks of Crestron Electronics, Inc. You shall not remove
or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy.
GOVERNING LAW
This Agreement shall be governed by the laws of the State of New Jersey, without regard to conflicts of laws principles.
Any disputes between the parties to the Agreement shall be brought in the state courts in Bergen County, New Jersey or the federal
courts located in the District of New Jersey. The United Nations Convention on Contracts for the International Sale of Goods shall not
apply to this Agreement.
CRESTRON LIMITED WARRANTY
CRESTRON warrants that: (a) the Software will perform substantially in accordance with the published specifications for a
period of ninety (90) days from the date of receipt and (b) that any hardware accompanying the Software will be subject to its own
limited warranty as stated in its accompanying written material. Crestron shall, at its option, repair or replace or refund the license fee
for any Software found defective by Crestron if notified by you within the warranty period. The foregoing remedy shall be your
exclusive remedy for any claim or loss arising from the Software.
CRESTRON shall not be liable to honor warranty terms if the product has been used in any application other than that for
which it was intended or if it as been subjected to misuse, accidental damage, modification or improper installation procedures.
Furthermore, this warranty does not cover any product that has had the serial number or license code altered, defaced, improperly
obtained or removed.
Notwithstanding any agreement to maintain or correct errors or defects, Crestron shall have no obligation to service or
correct any error or defect that is not reproducible by Crestron or is deemed in Crestron’s reasonable discretion to have resulted from
(1) accident; unusual stress; neglect; misuse; failure of electric power, operation of the Software with other media not meeting or not
maintained in accordance with the manufacturer’s specifications or causes other than ordinary use; (2) improper installation by anyone
other than Crestron or its authorized agents of the Software that deviates from any operating procedures established by Crestron in the
material and files provided to You by Crestron or its authorized agent; (3) use of the Software on unauthorized hardware or (4)
modification of, alteration of or additions to the Software undertaken by persons other than Crestron or Crestron’s authorized agents.
ANY LIABILITY OF CRESTRON FOR A DEFECTIVE COPY OF THE SOFTWARE WILL BE LIMITED
EXCLUSIVELY TO REPAIR OR REPLACEMENT OF YOUR COPY OF THE SOFTWARE WITH ANOTHER COPY OR
REFUND OF THE INITIAL LICENSE FEE CRESTRON RECEIVED FROM YOU FOR THE DEFECTIVE COPY OF THE
PRODUCT. THIS WARRANTY SHALL BE THE SOLE AND EXCLUSIVE REMEDY TO YOU. IN NO EVENT SHALL
CRESTRON BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES OF ANY KIND
(PROPERTY OR ECONOMIC DAMAGES INCLUSIVE), EVEN IF A CRESTRON REPRESENTATIVE HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES OR OF ANY CLAIM BY ANY THIRD PARTY. CRESTRON MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, AS TO TITLE OR INFRINGEMENT OF THIRD-PARTY RIGHTS,
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY OTHER WARRANTIES, NOR
AUTHORIZES ANY OTHER PARTY TO OFFER ANY WARRANTIES, INCLUDING WARRANTIES OF
MERCHANTABILITY FOR THIS PRODUCT. THIS WARRANTY STATEMENT SUPERSEDES ALL PREVIOUS
WARRANTIES.
Operations Guide – DOC. 7124
Waterproof Wireless LCD Remote: UFO-WPR-3ER • 17
Waterproof Wireless LCD Remote
Crestron UFO-WPR-3ER
Return and Warranty Policies
Merchandise Returns / Repair Service
1.
No merchandise may be returned for credit, exchange or service without prior authorization
from CRESTRON. To obtain warranty service for CRESTRON products, contact an
authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory
and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying
the nature of the problem, name and phone number of contact person, RMA number and
return address.
2.
Products may be returned for credit, exchange or service with a CRESTRON Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with
RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect
or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its
sole and absolute discretion to charge a 15% restocking fee plus shipping costs on any
products returned with an RMA.
3.
Return freight charges following repair of items under warranty shall be paid by CRESTRON,
shipping by standard ground carrier. In the event repairs are found to be non-warranty, return
freight costs shall be paid by the purchaser.
CRESTRON Limited Warranty
CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials
and workmanship under normal use for a period of three (3) years from the date of purchase from
CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical
parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and
overlay components are covered for 90 days; batteries and incandescent lamps are not covered.
This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON
dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if
any.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any
application other than that for which it was intended or if it has been subjected to misuse, accidental
damage, modification or improper installation procedures. Furthermore, this warranty does not cover any
product that has had the serial number altered, defaced or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages
inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a
third party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or
labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the
unexpired portion of the warranty.
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or
implied, nor authorizes any other party to offer any warranty, including any implied warranties of
merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are
limited to the terms of this limited warranty. This warranty statement supersedes all previous warranties.
18 • Waterproof Wireless LCD Remote: UFO-WPR-3ER
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Crestron UFO-WPR-3ER
Waterproof Wireless LCD Remote
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Operations Guide – DOC. 7124
Waterproof Wireless LCD Remote: UFO-WPR-3ER • 19
Crestron Electronics, Inc.
15 Volvo Drive Rockleigh, NJ 07647
Tel: 888.CRESTRON
Fax: 201.767.7576
www.crestron.com
Operations Guide – DOC. 7124
(209311)
12.10
Specifications subject to
change without notice.

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