Cross Match Technologies 7680 Fingerprint Biometric Identification and Enrollment Device User Manual Nomad 60 Wireless User Guide

Cross Match Technologies, Inc. Fingerprint Biometric Identification and Enrollment Device Nomad 60 Wireless User Guide

User Manual_20180713_v1 - 11_Nomad7680_Wireless User Guide

Nomad™ 60 WirelessUser Guide
Copyright © 2018 Crossmatch. All rights reserved. Specifications are subject to change without prior notice. Crossmatch®, the Crossmatch logo, and Nomad™ are trademarks or registered trademarks of Cross Match Technologies, Inc. in the United States and other countries. All other brand and product names are trademarks or registered trademarks of their respective owners. No portion of this guide may be reproduced in any form without the express written permission of Cross Match Technologies, Inc.870439PDF V1.0 - May 17, 2018
Nomad™ 60 Wireless User Guide 3Table of ContentsIntroduction 4Product description ....................................................................................................................................... 4Safety and handling....................................................................................................................................... 4FCC Compliance Statement.......................................................................................................................... 4Industry Canada Statement........................................................................................................................... 4Using the Nomad 5Initial setup .................................................................................................................................................... 5TFT Essentials SDK ..............................................................................................................................5USB cables and charging ....................................................................................................................5Button functions ............................................................................................................................................ 5Power button ............................................................................................................................................5WPS/Airplane Mode button ......................................................................................................................6LED indicator lights ....................................................................................................................................... 7Connection types .......................................................................................................................................... 7Setting up a connection ................................................................................................................................ 8Bluetooth ..................................................................................................................................................8Android .................................................................................................................................................8Windows ...............................................................................................................................................8Nomad as an access point .......................................................................................................................9Android .................................................................................................................................................9Windows ...............................................................................................................................................9USB ...........................................................................................................................................................9Android .................................................................................................................................................9Windows .............................................................................................................................................10Wi-Fi Client .............................................................................................................................................10Android ...............................................................................................................................................10Windows .............................................................................................................................................10Wi-Fi Direct .............................................................................................................................................10Android ...............................................................................................................................................10Windows .............................................................................................................................................11Testing the connection ................................................................................................................................ 11Android ...............................................................................................................................................11Windows .............................................................................................................................................11Support and Contact Information 12Technical Support ....................................................................................................................................... 12General inquiries .....................................................................................................................................12Email-to-case or website-to-case ..........................................................................................................12Telephone and fax ..................................................................................................................................12Contact information..................................................................................................................................... 12Corporate Headquarters ....................................................................................................................12
Nomad™ 60 Wireless User Guide 41IntroductionProduct descriptionThe Nomad™ 60 Wireless is a mobile, tenprint fingerprint capture device that has a thin and lightweight form factor with integrated user guidance and image quality confirmation.The Nomad 60 Wireless reader can capture flat prints and is ideal for mobile, fast, and reliable identity verification or enrollment.The Nomad 60 Wireless reader uses capacitive thin-film transistor (TFT) technology that is suitable for a variety of environmental situations and can maintain a display that is visible to operators, even in direct sunlight.Safety and handlingThe sensor on the Nomad 60 Wireless can be cleaned gently with a mircofiber cloth. Before you wipe off the unit, make sure there is no sand or gritty material on the sensor.Important! The Nomad 60 Wireless sensor is glass and can easily be scratched. If the sensor is scratched, it will render the unit to be unusable.FCC Compliance Statement FCC ID#: Q9Y7680CAUTION: Changes or modifications not expressly approved could void your authority to use this equipment.This device complies with Part 15 of the FCC Rules. Operation to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Industry Canada StatementIC: 7944B-7680This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
Nomad™ 60 Wireless User Guide 52Using the NomadInitial setupTFT Essentials SDKTo complete the initial setup of the Nomad 60 Wireless, the TFT Essentials SDK is required. The SDK includes applications for setting up connections between the Nomad and a computer or mobile device and applications for testing connections. The included configuration app is for setting up connections and the demo apps are for testing connections. The included apps are intended as general examples that you can refer to when developing custom applications. USB cables and chargingThe cables provided with the Nomad 60 Wireless include USB-C to USB-C to be used with the charging brick for high-speed charging and USB-C to USB 2.0 to be used to connect the Nomad to a computer and for low speed charging.Before first use, charge the unit until the Charge light turns green.Button functionsThe Power button and the WPS/Airplane Mode button on the Nomad 60 Wireless reader have multiple functions.Power buttonPower button functions are described in the following table.Table 1 Power button functionsFunction Power button action DescriptionPower on Press once Turns on the Nomad
Nomad™ 60 Wireless User Guide 6Button functionsWPS/Airplane Mode buttonThe Wi-Fi Protected Setup (WPS) button is used to initiate the push-button authentication process needed for establishing a Wi-Fi Direct connection or establishing the Nomad 60 Wireless unit to act as an access point (AP). Activating Airplane Mode stops all wireless (Wi-Fi and Bluetooth) radios on the Nomad.WPS/Airplane Mode button functions are described in the following table.Power off Press and hold for 2 seconds After 2 seconds you will hear a beep and then you can release the button.Sleep mode Press once The Nomad enters into or wakes from sleep mode. Tip: To save battery life, put the device in sleep mode when not in use.Check battery level Press twice The battery level is indicated by the fingertip LED lights on the Nomad. (Note: There might be a slight delay before the indicators light up.)Battery life remaining indicators:4 green lights = 80-100% 3 green lights = 60-79%2 green lights = 40-59% 1 green light = 20-39%1 red light = less than 20%Note: When the battery charge is depleted, a unique tone sounds when the unit is about to turn off.Factory reset Press 10 times Resets the Nomad to factory settings. For a successful reset, you must press the button 10 times consecutively within 2 seconds. A unique tone sounds upon a successful reset attempt.Hard power off Press and hold for a minimum of 5 secondsPowers off the Nomad completely.To minimize the risk of firmware corruption, a hard power off is not recommended unless the unit becomes unresponsive or is not working as expected.Table 2 WPS/Airplane Mode button functionsFunction WPS/Airplane Mode button action DescriptionWPS authentication Press once Starts a 2-minute Wireless Protected Setup (WPS) authentication process. Airplane Mode Press and hold for 2 seconds. The Nomad enters or wakes from Airplane Mode. Airplane Mode (RFKill) deactivates the radio transmitters to conserve power. Table 1 Power button functions (Continued)Function Power button action Description
Nomad™ 60 Wireless User Guide 7LED indicator lightsLED indicator lightsThe LED indicator lights at the top of the Nomad 60 Wireless unit include Power, Charge, Wi-Fi, and Bluetooth.PowerThe Power light is green when the unit is powered on and red while in sleep mode. Flashing red indicates that the battery charge is below 20%.ChargeThe Charge light is orange to indicate high-speed charging when the unit connected to a brick, using A/C power. The light is red to indicate low-speed charging when connected to a computer. A green light indicates the unit is fully charged. Wi-FiThe Wi-Fi light is white when Wi-Fi is turned on, and is not illuminated when Wi-Fi is turned off. When the WPS authentication process is active, the light flashes. (This is used during Wi-Fi Direct setup and access point authentication.)BluetoothThe Bluetooth light is blue when turned on. When the blue light is flashing quickly, the unit is discoverable in pairing mode. When the blue light is flashing slowly, the unit is paired.Connection typesYou can connect the Nomad 60 Wireless reader to a mobile device using a USB cable, Bluetooth, the Nomad access point, Wi-Fi Client, or Wi-Fi Direct.Advantages and disadvantages of connection types are outlined in the following table.Table 3 Connection type comparisonConnection type Connection type advantages Connection type disadvantagesUSB Does not require a password to connectThe mobile device Wi-Fi connection is maintained while the Nomad is connected to it.Requires a cableUSB is not supported by some Android devices (such as the Pixel by Google) Bluetooth Does not require a password to connectA Wi-Fi connection is maintained during a Bluetooth connection.Bandwidth is significantly less than Wi-FiCannot be used for rollsYou must manually reconnect if either the Nomad or the device is rebooted.Nomad as an access pointThe connection resumes automatically after the Nomad or the mobile device is rebooted.Consumes the Wi-Fi connection on the computer or mobile device.Wi-Fi Client Allows multiple devices to connect to a single NomadInternet access Connects to either 2.4 or 5 GHz wireless frequenciesAny device on the network can access the Nomad.
Nomad™ 60 Wireless User Guide 8Setting up a connectionSetting up a connectionYou can connect the Nomad 60 Wireless reader to a mobile device using a USB cable, Bluetooth, the Nomad as an access point, Wi-Fi Client, or Wi-Fi Direct.Assumption: The setup, configuration, or demo apps from the TFT Essentials SDK will be installed on the mobile device or computer.On Android devices, copy the NomadSetup app from the TFT Essentials SDK to the mobile device. On Windows computers and mobile devices, install the TFT Essentials SDK. (The NomadConfiguration app will be located in a directory similar to C:\Program Files (x86)\Crossmatch\TFT Essentials\Nomad 60.)Before you begin the connection setup, take note of the serial number on the back of the Nomad.Tip: You can test a connection using a demo app from the TFT Essentials SDK (see Testing the connection on page 11).BluetoothUse the procedures in this section to set up a Bluetooth connection between the Nomad 60 Wireless reader and a mobile device. Before you begin, ensure that the Nomad 60 Wireless is powered on.Note: The Nomad 60 Wireless reader creates a personal area network, which does not allow Bluetooth to function simultaneous to an active Wi-Fi connection on a mobile device.Android1Power on the Nomad. After the device is fully powered up, the Bluetooth indicator light on the Nomad will blink (for up to 3 minutes), indicating that it is in pairing mode.2 On the Android device, swipe down from top of the screen.3 Click the Settings icon and then select Connected Devices.4 Select Bluetooth and make sure it is turned on.5 Select Pair new device and then select the available device that matches the serial number on the back of the Nomad (similar to 7680-EN000xx). The Nomad is now listed under Paired Devices.6 Click on the Nomad serial number again. The status changes to Connected. Windows1Power on the Nomad 60 Wireless. After the device is fully powered up, the Bluetooth indicator light on the Nomad will blink (for up to 3 minutes), indicating that it is in pairing mode. 2 On the Windows computer or mobile device, open the Bluetooth settings.3 Select the item with the Nomad serial number and click Pair. The Nomad and the computer or mobile device are paired.4 On the computer or mobile device, open the list of devices and printers.5 Locate the device with the Nomad serial number (this might be listed under Unspecified), right-click on it, and then select the option to connect using the Access Point. Wi-Fi Direct Does not require a password to connectInternet accessTable 3 Connection type comparison (Continued)Connection type Connection type advantages Connection type disadvantages
Nomad™ 60 Wireless User Guide 9Setting up a connectionNomad as an access pointThis connection type provides a wireless connection between the Nomad and the computer or mobile device using the Nomad access point. Use the procedures in this section to set up the Nomad 60 Wireless access point to connect to a computer or mobile device.Note: Changing the Wi-Fi Direct connection frequency from one setting to the other (2.4 GHz or 5 GHz) requires a reboot of the Nomad for changes to take effect.Android1Swipe down from top of the Android screen and open the Settings .2 Open the Network & Internet settings and turn on Wi-Fi.3 From the list of networks displayed, select the network that matches the serial number on the back of the Nomad (for example DIRECT-7680-EN000xx).4 Enter the password (the factory default is LiveScan1)and then click Connect. The screen shows that it is connected to the Nomad but with no Internet.WPS Push Button option1Swipe down from top of the Android screen and open the Settings.2 Open the Network & Internet settings and turn on Wi-Fi.3 Open Wi-Fi and then Wi-Fi preferences.4 Expand Advanced.5 Select WPS Push Button. A popup is displayed with a progress bar. 6 On the top of the Nomad, press the WPS/Airplane Mode button. The Android device shows the Nomad as connected.Windows1Open the NomadConfiguration app.2 Select the listing that matches the Nomad serial number and click Connect.3 On the Wireless tab, select the WiFi Direct option and then close the app. 4 In the lower right corner of the Windows desktop area, open the list of available networks.5 From the list of networks displayed, select the network that matches the serial number on the back of the Nomad (for example, DIRECT-7680-EN000xx).6 Enter the password (the factory default is LiveScan1) to connect. The screen indicates a connection to the Nomad but without Internet access.USBUse the procedures in this section to set up a USB cable connection between the Nomad 60 Wireless reader and a mobile device.Note: Some Android devices (such as the Pixel by Google), do not support a USB connection.AndroidNote: Some Android devices might require an on-the-go (OTG) cable adapter to be able to recognize and connect to the Nomad 60 Wireless network. 1Connect the Nomad 60 Wireless reader and the Android device using the appropriate cable and OTG adapter (if applicable).
Nomad™ 60 Wireless User Guide 10Setting up a connection2 On the Android device, open the Nomad Demo app. The following message is displayed: Allow the app Nomad Demo app to access the USB device?3 Select the Use by default for this USB device check box and click OK. (This message is a standard USB message for Android and must be selected each time the Nomad is connected.)Windows1Connect the Nomad 60 Wireless reader and the Windows computer or mobile device with the cable. Wi-Fi ClientFor this connection type, you configure the Nomad 60 Wireless with an existing access point and then connect the computer or mobile device to the same network. This allows the computer or mobile device to connect indirectly to the Nomad through the router.The steps in this section provide a general overview of setting up a Wi-Fi Client connection.Android1On the Android device, open the NomadSetup app.2 Configure the Nomad to connect to the access point.3 Connect the Android device to the same access point.Windows1On the Windows computer or mobile device, open the NomadConfiguration app.2 Configure the Nomad to connect to the access point.3 Connect the computer or mobile device to the same access point.Wi-Fi DirectWi-Fi Direct is the default connection method for the Nomad 60 Wireless. This method, supported on Android devices and on computers or devices with Windows 10, allows a direction connection to the Nomad without requiring a wireless router.After an initial Wi-Fi Direct connection is established, it will be remembered by the Nomad at subsequent connection attempts.When you are using a Wi-Fi Direct connection, a reboot of the Nomad is required for changes to take effect in the following scenarios:• The connection frequency is changed from one setting to the other (2.4 GHz or 5 GHz).• The Nomad password is changed. New passwords must be a minimum of 8 characters.Use the procedures in this section to set up a Wi-Fi Direct connection between the Nomad 60 Wireless and a computer or mobile device.AndroidWi-Fi Direct allows the Android device to have a connection with the Nomad and another access point simultaneously while keeping the Nomad isolated on the network. If you choose the WPS Push Button option, the connection is between the Android device and the Nomad only.1Open the Nomad Demo app on the Android device.2 Press the Wi-Fi Direct button on the home page.3 Select the device that matches the serial number on the back of the Nomad (for example, DIRECT-7680-EN000xx).4 When prompted, press the WPS/Airplane Mode button on the top of the Nomad.
Nomad™ 60 Wireless User Guide 11Testing the connectionAfter a connection is established the first time, it is remembered as the target device for subsequent connections to the Nomad. If needed, you can delete this connection on the Android device.Windows1Open the NomadConfiguration app on the Windows computer.2 If prompted, allow the NomadConfiguration app to communicate on private networks.3 When the app opens, select the device that matches the serial number on the back of the Nomad (for example, 7680-EN000xx) and click Connect. The Wireless tab opens.4 Select the Wi-Fi Direct option. 5 If a message is displayed to confirm that you want to change the Wi-Fi mode, click Yes.6 Close the NomadConfiguration app.7 Press the Windows key and open the Settings . 8 Select Devices (Bluetooth, printers, mouse) > Bluetooth and then select the Nomad from the list (for example, 7680-EN000xx).Testing the connectionThe demo applications provided with the TFT Essentials SDK are tools that you can use to test the connection between the Nomad 60 Wireless and a mobile device.Android1Open the Nomad Demo app. The Select Device icon is displayed. If the icon does not appear, it indicates that there is no connection. 2 Click Select Device.3 Select the device serial number (for example 7680-EN000xx).4 Select Open Device.5 Press Start Acquire. On the Nomad, the right 4-fingers illuminate and slowly blink.6 Press fingers on the sensor, ensuring that the base of the fingers are touching the bezel. (The bezel is the metal area just below the sensor.) The image is displayed on the Android device.7 Hold fingers on the sensor and bezel until there is an indication that the prints were captured. 8 Select Close Device.Windows1To test the connection, open a demo app.2 If a Windows Firewall security alert is displayed, make sure to enable the option for NomadConfiguration to communicate with private networks.3 In the Device List, select the item with the Nomad serial number (followed by the associated IP address) and then click Open Device.4 Click Begin Acquire. On the Nomad, a finger lights up in the hand LED light, indicating it is ready to capture a fingerprint. 5 Press a finger on the sensor, ensuring that the base of the finger is touching the bezel. (The bezel is the metal area just below the sensor.) The image is displayed in the demo app. 6 Hold the finger on the sensor and bezel until the demo app indicates the fingerprint was captured.7 Click Close Device and then close the demo app.
Nomad™ 60 Wireless User Guide 123Support and Contact InformationTechnical SupportYou can obtain technical support by email, from our website, and by telephone or fax. Free technical support is available during the warranty period and is provided on a first-come, first-served basis. If the warranty has expired, technical support can be provided at a specified cost per hour. For details, contact the Customer Care department.General inquiriesFor general inquiries, you can contact Customer Care using the following email address: cmcc@crossmatch.com.Email-to-case or website-to-caseTo open a case using email, send a message to customersupport@crossmatch.com and include your company name, software version(s), and a description of the issue.To open a case from our website, complete the form at http://www.crossmatch.com/Support/Support-Forms/Tech-Support-Form.After opening a case, you will receive an automatic email reply that references a case number. If you reply to the automatic email, your response will be logged in the case file. A technician will contact you to begin the troubleshooting process.Telephone and faxYou can contact the Customer Care department Monday - Friday from 8:00 A.M to 6:00 P.M (EST).When you contact the Customer Care department, make sure that you can provide the following information:• Your company name and contact person• The livescan device serial number (found on the back of product)• Configuration information for the computer used with the device• Any error messages that appear on the screenContact informationCorporate HeadquartersCrossmatch3950 RCA Boulevard, Suite 5001Palm Beach Gardens, FL 33410USAT: +1 (561) 622-1650 F: +1 (561) 622-9938 T: (866) 725-3926 (Toll Free)General Mailbox: info@crossmatch.comSales Department: sales@crossmatch.com Website: crossmatch.comGlobal Customer Support NumbersTelephone: 1.866.276.7761 (Toll Free)Telephone: 1.561.622.9210 (International)Fax: 1.561.622.8769

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